ServersCheck
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1. Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server Advanced Now make sure to add the peripheral hardware device in the same network segment For example you could give it 10 0 0 31 as an IP address where 10 0 0 32 is the IP address of the appliance You have now created a small network between 2 devices without having a switch in the middle Printed June 3 2010 Rev 2 1 PART DOC MANUAL APPLIANCE 152. device is the Business 100 Edition Not only the Operating System but also the monitoring software has been optimized for the appliance License files required for the software to run are preinstalled A license file is linked to the version it was issued for If you want to upgrade the appliance to a higher version then you need to obtain a new license file You can request this from following url http www serverscheck com helpdesk If you do not yet have a helpdesk account then following the link to request one One will be issued by the next business day or even sooner This guide covers the basic installation and features of the appliance Fine tuning settings adding monitors alerting capabilities environmental monitoring and other information is available from our online user manual wiki at http wiki serverscheck com The Monitoring Software runs as a service on the appliance This means that a user does not have to be logged on to the system to use it and that it is automatically started whenever the appliance is re booted Printed June 3 2010 Rev 2 1 PART DOC MANUAL APPLIANCE 1 3 Other preinstalled software Next to the Monitoring Software the following software is installed on the device Firefox 3 as web browser no Internet Explorer on board Drivers for Huawei E1552 E169 amp E180 modems Drivers for USB ServersCheck environmental sensors Drivers for ServersCheck Signal Tower Drivers for LCD Di
3. l g d changed to s at t Reason e SAVESETTINGS TEST The body of the email alerts can be customized so that you can add custom text into it modify the subject or whom it is sent from If your outgoing mail server requires authentication then make sure to set it as well Alternatively the system can also use its built in mail server to send email alerts Make sure to test it so that are sure that your network and ISP allow software to send email messages directly out to target mail servers ISP s tend to block this to avoid that bots or similar can send out spam through their network 2 4 SMS Alert Settings See the Falcom SAMBA Quick Install Guide on http wiki serverscheck com for configuring the SMS alert settings using the Falcom SAMBA GSM Modem Files Needed E r The file usbser sys on Windows P Professional lt i i Service Pack 3 CD is needed Cancel ie the path where the file is located and then click Copy files from c documents and settings administratorsmy docu x Browse Printed June 3 2010 Rev 2 1 PART DOC MANUAL APPLIANCE When connecting the GSM modem for the first time you might get an error message stating that the usbser sys can t be found Click on the Browse button and point to the c Windows System32 drivers directory 3 Administrating the appliance As mentioned previously in this guide the appliance runs on Windows XPembedded part of the XP prod
4. 272 When the webserver is accessed locally then no credentials are required The explanation of the configuration as outlined next is done assuming that your ServersCheck installation is in English Let s start by performing a first time configuration of the software to set the alerting options Printed June 3 2010 Rev 2 1 PART DOC MANUAL APPLIANCE os a a aje ra es http 10 0 0 58 1272 Fa Google Click on Start configuration wizard al el ntp 10 0 0 58 1272 gt Configuration Wizard Introduction S Welcome to SERVERSCHECK APPLIANCE BUSINESS 100 EDITION VERSION 7 14 The ServersCheck Monitoring Software enables you to monitor networked devices and systems This wizard you will be guided through the ServersCheck set up Should you have any problem then please use our Support forum gt gt START CONFIGURATION Click on the Start Configuration button After clicking that button it might take a few moments as ServersCheck will try to verify if it can send out emails on port 25 Many ISP s block port 25 to outside mail servers and only allow them to use their own SMTP server typically in the format of relay isp com We are now going to submit our email address so that the software can verify if it can use its built in mail server Printed June 3 2010 Rev 2 1 PART DOC MANUAL APPLIANCE ServersCheck Appliance BUSINESS 100 Edition version 7 14 Jo File Edit Vi
5. a ServersCheck BTS Monitoring Appliance Quick Overview This document is intended to make you familiar with the ServersCheck BTS Monitoring Appliance Although it is possible we highly recommend not to install other software on the device as it might interfere with the Monitoring Software the device was designed for Installing other software will void the warranty and support for the device 1 About the BTS Monitoring Appliance The ServersCheck Monitoring Software requires a Windows based system to run on With the appliance customers get a custom built similar to a PC Everything is preinstalled so that customers don t have to worry about drivers to download installs or even compatibility issues 1 1 XPEmbedded The device runs on XPEmbedded XPEmbedded XPe is a special version of the traditional XP Professional Operating System that most people are familiar with XPe is tuned to match requirements of the system it is designed for so that the ServersCheck software amp hardware can run on this device in the best possible conditions XPe has also a much smaller footprint compared to traditional XP versions making it suitable to run on smaller devices such as the ServersCheck Monitoring Appliance By default the appliance is set to following administrator username and password Username Administrator Password serverscheck 1 2 Monitoring Software The version of the ServersCheck Monitoring Software loaded onto the
6. ck Monitoring Software The ServersCheck Monitoring Software is a browser and sms based software For the SMS feature a GSM modem is required best connected to the USB port on the back of the appliance See the Falcom Samba Quick Install Guide on wiki serverscheck com for configuring the GSM modem To connect to the appliance open a browser on your pc and point it to the IP address of the appliance followed by 1272 as the software runs on port 1272 By default the Windows Firewall is enabled and blocks all inbound connections including those on port 1272 You need to disable the Windows Firewall or allow incoming connections on port 1272 see further in this document In the example below the IP address of the appliance is 10 0 0 58 File Edit View History Bookmarks Window Help http 10 0 0 58 1272 3 You will be prompted for a username and password once a connection is made to the ServersCheck web server To view this page you need to log in to area ServersCheck Monitoring on 10 0 0 58 1272 Your password will be sent in the clear Name demo Password sees x Remember this password Cancel Log in Default settings for the Monitoring Software are Username demo Password demo TIP username and password are case sensitive If the web server still does not authenticate then logon locally to the server using the preinstalled Firefox browser By default it will open the url http localhost 1
7. ed June 3 2010 Rev 2 1 PART DOC MANUAL APPLIANCE 13 4 2 Serial Enabled Hardware ServersCheck supports following serial based hardware Temperature amp humidity sensor Security bus for connecting dry contact sensors smoke door glass break airflow Flooding sensor Fuel level sensor The BTS Monitoring Appliance has 2 RS232 ports on its back for connecting sensors to it This means that out of the box ServersCheck can support a maximum of 2 sensors connected to it In the event that more sensors are required then we recommend using PoE enabled device servers such as the IOLAN STS4 D Terminal Server from Perle http www perle com products 4 port Terminal Server shtml The PoE enabled version of this device server allows for adding up to 4 additional serial based sensors to the BTS Monitoring Appliance The device server is IP based which means that the BTS Monitoring Appliance will communicate over TCP IP with the device server through an available switch Such a device will create so called virtual COM ports on the appliances that are COM ports but where communication is automatically redirected over TCP IP PoE RJ45 Ethernet emmmmeR J45 SERIAL Fuel level sensor RJ45 SERIAL PoE Device Server RJ45 Ethernet Serverstheck D EM PINNI HNN Nnm Temperature amp Humidity sensor oma P Flooding sensor Serial DBO 4 3 Crossover cable trick If onl
8. es _4 Local Area Connection Status Ea xi 4 Local Area Connection Properties Ei Fa General Support General Advanced gt Connection Connect using Status Connected E9 Realtek RTL8139 Family PCI Fast Et Duration 1 day 20 55 44 Speed 100 0 Mbps This connection uses the following items M NWLink NetBIOS M NWLink IP lt SPX NetBIOS Compatible Transport Prot a Internet Protocol TCP IP v gt Sere es wet Se rors Install Uninstall Properties z A Description Transmission Control Protocol Internet Protocol The default Packets 126 528 177 795 wide area network protocol that provides communication across diverse interconnected networks I Show icon in notification area when connected j Disable m Activity V Notify me when this connection has limited or no connectivity OK Cancel In the next window set an IP address for the appliance Make sure to leave Gateway and DNS empty as this is a machine to machine connection over a crossed RJ45 network cable Internet Protocol TCP IP Properties General fou can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 10 0 0 32 Subnet mask 255 255 255 0 Default gateway
9. ew History Bookmarks Window Help Laje Le nhnp 10 0 0 58 1272 BLO Google y Configuration Wizard Email a When generating an alert ServersCheck can either use its built in mail server or a standard w software or ServersCheck from sending out emails if your server is not coni message We will now verify if the internal mail server can be used Provide your email address in the field below to te settings test serveracheck com gt gt VERIFY EMAIL If the test fails or if you do not receive the test email then you need to manually configure to the outgoing mail server See later in this document on how to set this ServersCheck Appliance BUSINESS 100 Edition version 7 14 Lok ServersCheck Appliance BUSINESS 100 Edition version 7 14 Jak mx uploadmysite com found as mail server for serverscheck com ServersCheck can be remotely accessed through a browser by connecting to http ap 1272 y Configuration Wizard Email 2 v Configuration Wizard Security ny ey et ServersCheck has been configured to use by default its internal mail server A test mail has been sent to your mail box his remote configuration is protected by a username and password Use the form below to update the security settings gt gt SET SECURITY Test result Username admin Password sese gt gt SAVE SETTINGS Click on Set Security This brings us to the page where we can change the de
10. fault username and password to access the software Set it to match your preference The configuration wizard is now complete Click on the Go to main screen hyperlink You will now be shown the Device View which is the default screen of the appliance If you just use the appliance for environmental monitoring then click on All Monitors View ServersCheck Appliance BUSINESS 100 Edition version 7 14 J File Edit View History Bookmarks Window Help DASHBOARD VIEWS REPORTING NETWORK MAPS MANAGE CONFIGURATION SUPPORT Device View Group View All Monitors View Compact View Camera View ServersCheck 7 14 Dashboard Device View Monitoring Statistics Today s events Monitors defined 15 LINUXHEALTH Linux Demo Server 17 00 48 aanta z LINUXHEALTH Linux Demo Server 16 20 57 LINUXHEALTH Linux Demo Server 16 07 49 HALTED PAUSED To modify some of the general settings you made earlier simply click on Configuration and then on General Settings In the General settings you can also customize the layout of alerts to match your requirements Printed June 3 2010 Rev 2 1 PART DOC MANUAL APPLIANCE ServersCheck Appliance BUSINESS 100 Edition version 7 14 File Edit View History Bookmarks Window Help oo http 10 0 0 58 1272 index html ONFIGURATION SUPPORT General ServersCheck Configuration Settings Configure Alert Settings Other Settings Email Settings Monitoring Pe
11. h keyboard users should be aware that the appliance is set to accept QWERTY keyboard If you use a different layout ie AZERTY QWERTZ or other then you need to type as if it is QWERTY For example for an AZERTY user you need to press Q for letter A See QWERTY layout below T 2 amp OEJLJEJEJLEJEJEJCJLJOJL J SLIL ELIEL LLLI eI Jo Wwe EI BESO 0 met ia When logged in you will then be shown with a standard XP desktop where you have full administrator rights to You can make it join your company s network modify the IP or tune some settings as per your corporate policy When you log in you may experience an HDeck exe error This is normal and is due to the fact that the HDeck software is not designed for running in RDP mode You may safely ignore this message Printed June 3 2010 Rev 2 1 PART DOC MANUAL APPLIANCE 4 Connecting Peripheral Hardware ServersCheck s BTS Monitoring solution has the Monitoring Appliance as central unit Around this unit peripheral hardware can be attached That hardware can be network based whereby the appliance communicates over TCP IP with the peripheral hardware or it can be serial based in that event the appliance communicates via serial com with the device that is directly connected to the appliance 4 1 Network Enabled Hardware ServersCheck currently supports 2 different types of network based hardware a PDU s for performing power shutdowns of devices put after the rectif
12. ier b Cameras for monitoring physical security and O amp M activities ServersCheck supports Axis network camera s 209FD or higher In order to enable the BTS Monitoring Appliance to communicate with the peripheral hardware a local network is required The communication is over TCP IP If a BTS or communication room doesn t have a network then ServersCheck recommends the Moxa EDS P308 http www moxa com Product EDS P308 htm Those switches are DIN rail mountable and offer PoE required for the Axis network camera s RJ45 Ethernet PoE Baian H yi rin mR 45 Ethernetmas BTS Rack ethernet enabled RJ45 Ethernet As shown in the above picture a RJ45 cable is connected from the appliance to the switch Same goes for the PDU and camera For the camera make sure to plug it into of the switche s PoE ports If there is an existing network available in the shelter then the PoE switch would be replaced with the switch or router currently available In the event that not enough ports are available then additional ports can be created by adding the above PoE switch Some shelters have installed equipment that is network enabled By hooking that equipment to the same network the BTS Monitoring Appliance is connected to ServersCheck can monitor those devices This would require the monitored devices to support any of the check types available in the monitoring software on the BTS Monitoring Appliance Print
13. necting to this computer with the exception of those selected on the Exceptions tab l Don t allow exceptions Select this when you connect to public networks in less secure locations such as airports You will not be notified when Windows Firewall blocks programs Selections on the Exceptions tab will be ignored ix Off not recommended Avoid using this setting Turning off Windows Firewall may make this computer more vulnerable to viruses and intruders What else should know about Windows Firewall Click on the Exceptions tab and then on the Add Port button Printed June 3 2010 Rev 2 1 PART DOC MANUAL APPLIANCE Windows Firewall E3 General Exceptions Advanced Windows Firewall is turned off Your computer is at risk of attacks and intrusions from outside sources such as the Internet We recommend that you click the General tab and select On Programs and Services Name O File and Printer Sharing x Message Queuing Network Diagnostics for Windows xP Remote Assistance Remote Desktop ServersCheck ServersCheck Monitoring Super Thread O UPrP Framework Use these settings to open a port through Windows Firewall To find the port number and protocol consult the documentation for the program or service you want to use Name ServersCheck Port number 1274 Add Program Add Pott Edit Delete TCP C UDP IV Display a notification when Windows Firewall blocks a program Wha
14. rformance SMS Cell Phone Text Message Settings 8 Administrator Account MSN Account Settings Service Level Calculation Signal Light Tower Configuration Configure Database amp Logging Settings Logfiles Select a type of log Database Logging Monitoring Manager Log Files Syslog Settings Monitoring Monitor Log Files SNMP Trap Sending Settings Monitor Status Change Log Files Dashboard views lt 3 Refresh Rate Dashboard Pages Compact View CONFIGURATION WIZARD 3 3 Email Alert Settings Click on Email Settings to modify the email alerts Best is to set the software use the same outgoing mail server as you use for your mail client In smaller organizations this is typically something like relay myisp com ServersCheck Appliance BUSINESS 100 Edition version 7 14 J 6 x File Edit View History Bookmarks Window Help Lale Le Lt hetp 10 0 0 58 1272 index html postal cette MEWS REPORTING pbb ateed MAPS MANAGE CONFIGURATION SUPPORT ttin al ti SMTP Alert Settings SMTP Setti i e used fi nding out email based alerts ServersCheck can either use a bullt in mail or a it to preder ined mail server We rea mend to use the external mail server Default mall server Outgoii ing SMTP Relay Server i SMTP Server relay chello be ssi st ARTTLS e enabled outgoing mail serve Username FSSSFEEO S78 neo wort From serverscheck alerts mydomain corr Subject l is Ys Email body status of
15. splay Crystalfontz 634 USB NET 1 1 Framework for ServersCheck s environmental sensors amp security appliance By having all drivers preinstalled the user of the appliance does normally not have to look for compatible drivers for the hardware purchased from ServersCheck hardware available at the time of purchase Hardware released by ServersCheck after the purchase of the appliance may require additional drivers which are then made available to the user of the appliance through a special url linked from in the online wiki at http wiki serverscheck com By default the Windows Firewall is enabled and blocks all inbound connections including those on port 1272 You need to disable the Windows Firewall or allow incoming connections on port 1272 see further in this document 1 4 BTS check types In this document we will not focus on the different BTS check types supported by the appliance Instructions on configuring can be obtained from the main documentation website http wiki serverscheck com under the section of Monitoring Software Printed June 3 2010 Rev 2 1 PART DOC MANUAL APPLIANCE Visual Product Tour The front part of the appliance consists of following from left to right Blue led display indicating if appliance is running or not Yellow led display for disk I O activity SSD enabled appliances have no led shown Gray power button when running and pressed it will initiate a shut down cycle Pre
16. ss for 4 seconds and power will be interrupted which may cause hard disk damage USB port to connect modem for end user simulation Printed June 3 2010 Rev 2 1 PART DOC MANUAL APPLIANCE The rear consists of following from left to right Plug for power adapter and main power switch under it under DC IN 5V label PS2 port for Keyboard PS2 port for mouse USB Port for second modem with SIM of competitor s network this is the alerting modem RJ45 port for Ethernet cable 10 100 VGA cable to connect screen Sensor 1 RS232 for connecting first sensor temperature amp humidity or flooding Sensor 2 RS232 for connecting second sensor security bus or fuel level sensor When starting up the device you first need to power through the back button the dot side of the button pushed in and then click on the power button on the front Printed June 3 2010 Rev 2 1 PART DOC MANUAL APPLIANCE 2 Getting Started 2 1 Connecting to the appliance By default the appliance gets its IP address from the DHCP server in your network Check on your DHCP server which IP address was attributed to the appliance The appliance s name broadcasted to the DHCP server is SERVERSCHECK AP If you don t have a DHCP server or if you want to set the IP address manually then you need to do exactly the same as for setting an IP address on a normal XP machine See section 4 on how to connect to the appliance 2 2 Accessing the ServersChe
17. t are the risks of opening a port What are the risks of allowing exceptions Change scope OK Cancel Cancel 3 3 Creating a RDP Remote Desktop Connection to the Appliance To start RDP on a Windows XP based system go to Start gt All Programs gt Accessories gt Communications gt Remote Desktop Connection A window similar to the following will open Type the IP address of the appliance and click on Connect faRemote Desktop Connection A Remote Desktop 4 _ Connection gt Computer h 0 0 0 58 gt Username None specified You will be asked for credentials when you connect Cancel Help Options gt gt When using SP3 of XP then you might get following screen Simply check the box as shown and click on Connect Remote Desktop Connection i This remote connection could harm your computer Do not connect unless you know where this connection came from or have used it before a Publisher Unknown publisher A Type Remote Desktop Connection Remote computer 10 0 0 568 E EEE Connect L cance Details gt gt The desktop of the appliance will be loaded and you will be prompted for a username and password Printed June 3 2010 Rev 2 1 PART DOC MANUAL APPLIANCE 11 ServersCheck server room monitoring By default the administrator username amp password are Username Administrator Password serverscheck Click on OK to log in TIP No Englis
18. uct family XPe is a special version of XP that is supported by Microsoft for special appliances like the one you have It is administrated in the same way as any other XP based PC You can connect to the appliance in 2 ways 1 connecting a monitor keyboard and mouse to the appliance and use it like a normal PC 2 creating a remote desktop connection to the appliance 3 1 Connecting to the appliance as a normal server On the back of the appliance you can connect a monitor using a standard VGA cable a PS2 keyboard and a mouse If you don t have a PS2 keyboard then you can also use an USB keyboard using the USB port on the front When connected you will be prompted with a standard windows login screen as shown below Printed June 3 2010 Rev 2 1 PART DOC MANUAL APPLIANCE ServersCheck server room monitoring By default the administrator username amp password are Username Administrator Password serverscheck Click on OK to log in 3 2 Enabling Windows Firewall to allow inbound connections on port 1272 Go to your control panel and open up the Windows Firewall tool by double clicking on the icon Windows Firewall Ea General Exceptions Advanced Your PC is not protected turn on windows Firewall Windows Firewall helps protect your computer by preventing unauthorized users from gaining access to your computer through the Internet or a network This setting blocks all outside sources from con
19. y one networked peripheral has to be connected to the BTS Monitoring Appliance then the crossover cable trick can be used This avoids needing to have a switch An Ethernet crossover cable is a type of Ethernet cable used to connect computing devices together directly where they would normally be connected via a network switch hub or router such as directly connecting two personal computers via their network adapters More info on crossover cables can be found here http en wikipedia org wiki Ethernet_ crossover cable To setup a crossover network proceed as follows on the appliance first Start on the appliance by launching the Network properties For that go to Start gt Settings gt Network Connections Printed June 3 2010 Rev 2 1 PART DOC MANUAL APPLIANCE 14 Network Connections OF x File Edit View Favorites Tools Advanced Help ae O Back E Bi gt Search lear Folders m Address Network Connections Go Type Status Network Tasks Dial up Create a new B MessagingToolkit on modem 1 Dial up Disconnected Firewe connection set Up a home or small LAN or High Speed Internet office network Change Windows Local 4rea Connection LON or High Speed Inter Connected Firewalle Firewall settings Disable this network device Repair this connection Bk gt Realtek RTL8139 Family PCT Fast Ethernet WIC F amp t B Double click on the Local Area Connection and then click on Properti
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