Risco - Prosys Voice Module User Manual
Contents
1. eccccececeeeteeeetenneeeeeees 46 Playing a Message 2 ccccceceeeeeeeeeenteneeeeees 46 Recording a M SSaQC ccccsceeeetsteeeeeeetenens 47 Exiting the System 0 0 ccceeeeeeeeeeeeeeeeeeeteeteeeees 48 Chapter 4 Receiving Calls from the System 49 Receiving an Event Call eceeeeeeeeeeeteees 50 Event Announcement csccceeestereeeeteenneeeeees 50 Acknowledge Menu cscccceessiteeeeeenireeeeeeees 51 Acknowledging an Event ccccccecseeeeteeeeeees 51 Acknowledging and Stopping All Dialing 52 Accessing the Operations Menu 0000 53 Chapter 5 On Premises Operation of the MBU 54 4 Voice Module Programming and Operations Manual Chapter 1 Introducing the Voice Module The Voice module provides audible information about the status of your ProSYS system and enables any remote touch tone DTMF telephone to act as a keypad for the system Upon event occurrence such as alarm activation the Voice module informs you of a security situation for example intrusion or fire by calling you and playing a pre recorded Event announcement message You can then acknowledge the event and remotely operate the system as described on page 49 Remote operation of the system includes a Listen and Talk option that enables you to listen in to your property and talk back if necessary as described on page 44 T2. All partitions are set A partitions have been set successfully To force set press 2 1 or more partitions are To return to previous 0t ready to set menu press Star Press 2 to force set all partitions that are not ready to set The following message is announced All partitions are set OR Press to return to the previous menu NOTE The option to force set can be disabled by your engineer and in this case it is not announced A WARNING CC Force setting a partition results in leaving that partition unsecured The Operations menu is then announced again as described on page 29 Voice Module Programming and Operations Manual 31 _ gt To set by partition 9 PARTITION NO 1 Press The following message is announced for each partition for which you have Setting permission To set partition x press x 2 Press the number corresponding to the partition you want to set One of the following messages is announced Message Description Partition x is set The selected partition has been set successfully menu press star To force set press 2 To return to previous The selected partition is not ready to set Press to force set the selected partition The following message is announced Partition x is set Press to return to the previous menu amp
3. The selected partition has been unset successfully The list of remaining partitions is announced Repeat step 2 for any additional partitions you want to unset All partitions are The selected partition unset was the last partition to be unset All partitions are unset 34 Voice Module Programming and Operations Manual Changing Zone Omit Status 3 zone NO 9 Omitting a zone enables you to set a partition even if a zone within that partition is open You can return the selected zone s status to un omit by following the same procedure A EnSie Omitting a zone results in leaving the partition to which that zone belongs unsecured NOTES A omitted zone s status is automatically returned to un omit when the partition to which it belongs is unset The Omit option can be disabled by your engineer in which case it is not announced as an option in the Operations menu gt To change the omit status of a zone 1 From the Operations menu press 3 The following message is announced Please enter a zone number followed by hash Voice Module Programming and Operations Manual 35 2 Enter the number of the zone whose omit status you want to change followed by One of the following messages is announced Message Description Zone x in alarm The selected zone has been violated and cannot be omitted The following message is t
4. NOTE The option to force set can be disabled by your engineer in which case it is not announced Force Setting a partition results in leaving that partition unsecured A list of remaining partitions is then announced 3 Repeat step 2 for any additional partitions you want to set 32 Voice Module Programming and Operations Manual N Unsetting the System 2 Unsetting your system deactivates its detectors gt To unset the system From the Operations menu press 2 If you have more than 1 partition the following message is announced To unset all partitions press 2 To unset by partition press 9 If you only have permission to unset 1 partition the partition is unset and the following message is announced Partition x unset gt To unset all partitions 2 2 Press 2 The following message is announced All partitions unset The Operations menu is repeated OR To unset individual partitions in your system follow the procedure below Voice Module Programming and Operations Manual 33 2 9 PARTITION NO gt To unset by partition 1 Press 9 The following message is announced for every partition in the system To unset partition x press x 2 Enter the number corresponding to the partition you want to unset One of the following messages is announced Message Description Partition x unset
5. Operations Manual Recording and Playing Messages 9 CODE uri 4 2 You can record a Common message for the system and a message for each Partition Zone or Utility Output Recording the Common Message 9 copes 4 2 1 The following procedure describes how to record an identification message for your premises gt To record the Common message 1 PLAY 4 PRESS TO START Press and say your MESSAGE RECORD 1 VOICE MESSAGE From the Voice Message 1 MSG STRUCTURE menu select 2 Play Record 2 PLAY RECORD Select 1 Common Msg 1 COMMON MSG 3 Select 2 Record message into the appropriate microphone z 3 m A microphone is located in both the Voice module and in each MBU Ask your engineer which microphone should be used for recording messages Voice Module Programming and Operations Manual 11 5 press TO STOP The counter in the bottom REC TIME 10 right of the LCD counts down the seconds remaining until the system stops recording Recording stops automatically after 10 seconds If you finish your message in 9 seconds or less press to stop recording amp Not pressing immediately after finishing recording your message might cause unwanted noises or a long silence in your message Recording a Zone or Partition Message 9 covE Gustet 4 2 2 PARTITION NO or 9 CODE Curse 4 2 3 ZONE NO The followin
6. When entering the Listen and Talk option you have 2 minutes time out in which to listen or talk after each press on 1 or 2 options After this time the Acknowledge menu or the Operations menu is repeated 44 Voice Module Programming and Operations Manual gt To listen and talk From the Operations Acknowledge menu press The following messages are announced To listen in press 1 To talk press 2 To return to the previous menu press star gt Tolisten efi At any time you can press to listen in to the premises The bell alarm is silenced If you talk your voice cannot be heard in the premises gt To talk 2 1 2 Atany time you can press and talk into the telephone The bell alarm is silenced and your voice is heard in the premises During this Talking mode you can t listen in to the premises When you switch from talk mode to listen mode the MBUs on the premises sound a beep and the Led is flashing slowly This can help you to make a convenient dialog with a person in the premises Voice Module Programming and Operations Manual 45 gt To stop listening and talking Press to stop listening and talking and return to the Operations menu Listening and talking cannot be performed simultaneously You must press 1 prior to listening and 2 prior to talking in order to be heard in the pre
7. calls the ACTIVATED selected FM number and announces the following message Test message The Acknowledge menu is then announced as described on page 51 Verifying Local Communication D 9 CODE Giger 4 3 2 Local communication can be verified by sending an Announcement message to all MBUs that are connected to the Audio and Listen In channels This option can also be used by the engineer to test and adjust the volume of each one of the MBU For this purpose the tamper alarm is disengaged when the engineer code is entered enabling the MBU to be opened and its volume adjusted Voice Module Programming and Operations Manual 19 gt 20 To verify local communication 1 vorce messacz From the Voice Message 1 MSG STRUCTURE menu select 3 Test Message 2 TEST MESSAGE Select 02 Local Play 01 SEND MESSAGE 3 press ANY KEY The following TOD STOP VMUTEST announcement message is repeated continuously from all MBUs in the system Test message Press any key to stop the announcement amp NOTE If required the engineer can adjust the volume in the MBU s as described in the MBU Operating Instructions on Chapter 5 Voice Module Programming and Operations Manual Enabling and Disabling Announcement Messages D 9 CODEC 4 4 Upon event occurrence the Voice module can announce the security situation to occupants of the premises by soundi
8. the subsequent sections of this manual amp TIPS To repeat the Status message press To omit further menus and go directly to your required operation use the list of quick key combinations on page 25 Status Messages When a valid user code is entered the Status message is announced declaring the current status of the system The following is a list of possible Status messages All partitions are set All partitions are ready to set Intruder alarm in partition x all partitions Fire alarm in partition x all partitions Emergency alarm in partition x all partitions Panic alarm in partition x all partitions Partition x is set Partition x is ready to set Partition x is not ready to set The Status message declares the status of the partitions to which you have access If partition status varies the Status message includes a separate message for each partition 28 Voice Module Programming and Operations Manual The default message for a partition is partition x where x is the partition number See page 12 for details about recording a name such as Living Room for each partition Operations Menu After the Status message the following list of remote operations is announced Option Page To set press 1 30 To unset press 2 33 To omit a zone press 3 35 To operate a Utility Output press 4 39 To change a Follow Me number press 5 41 To Li
9. If required include special characters as described on page 44 The menu described in step 2 on page 41 is repeated OR Press to delete the phone number The following messages are then announced To confirm new phone number press 1 To change phone number press 2 To return to previous menu press star 5 Press 1 to confirm the phone number you entered in step 4 OR Select an alternative option as required 6 Repeat steps 2 5 for any additional FM numbers you want to change Voice Module Programming and Operations Manual 43 Special Functions Including a character in a phone number enables a particular function to be performed during the process of dialing that phone number To include one of the following functions in a phone number enter its corresponding key combination from the list below Function Character Press Stop dialing and wait for a A 4 new dial tone Wait a fixed period before B 2 continuing Switch from Pulse to Tone or C 3 from Tone to Pulse Send the DTMF character x Send the DTMF character x x Listening and Talking 6 The Listen and Talk option enables you to remotely and silently listen in to your premises in order to verify the cause of an event occurrence through the MBU units It also enables you to remotely talk into your premises for example to guide someone in distress
10. Playing Messages After recording you can verify messages by following the procedures in this section and selecting 1 Play in step 4 If you use the 1 Play option before recording your own messages you hear the system defined description for the premises partition or zone as described on page 28 If the Voice module is not connected to the ProSYS Main Panel the LCD displays the following message in step 4 of both procedures in this section VOICE MODULE NOT READY 14 Voice Module Programming and Operations Manual Recording Utility Output PO Messages 9 cove Gz 4 2 4 Utility Outputs enable you to operate and control home appliances such as heating lighting sprinkler systems and garage doors via your ProSYS security system Recording voice messages for Utility Outputs simplifies the process of remotely operating them as described on page 39 by enabling the user to hear a meaningful name such as Heating for each Utility Output This procedure involves Selecting a Utility Output voice message Assigning an appliance to that message Recording a name for the selected appliance Up to 8 appliances can be assigned to voice messages Appliances must be defined as Follow Code in order for you to assign them to voice messages Ask your engineer about defining appliances in this way gt Torecord a PO message 1 VOICE MESSAGE From the Voice Message 1 MSG STRUCTURE menu select 2 Play Reco
11. RISCe Creating Security Solutions 9 Y Wik Core riscogroup com Voice Module Programming and Operations Manual For use with ProSYS 40 and ProSYS 128 Important Notice This manual is delivered subject to the following conditions and restrictions This manual contains proprietary information belonging to RISCO Group Such information is supplied solely for the purpose of assisting explicitly and properly authorized users of the ProSYS system No part of its contents may be used for any other purpose disclosed to any person or firm or reproduced by any means electronic or mechanical without the express prior written permission of RISCO Group The text and graphics are for the purpose of illustration and reference only The specifications on which they are based are subject to change without notice Information in this document is subject to change without notice Corporate and individual names and data used in examples herein are fictitious unless otherwise noted Copyright 2006 RISCO Group All rights reserved CE Declaration of Conformity Hereby RISCO Group declares that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC 2 Voice Module Programming and Operations Manual Table of Contents Chapter 1 Introducing the Voice Module 5 Voice Module Spoken Messages ccceeeee 6 Chapter 2 Programming
12. a new message To play the message press 1 To record a message press 2 Voice Module Programming and Operations Manual 47 5 Press 1 to listen to the message you have just recorded OR Press to return to the Operations menu When accessing the Message Box option You have a new message is announced This changes to You have no new message when a user with a different user code to the user who recorded the message plays the message The MBU LED starts to flash rapidity indicating that new mew message has been recorded Exiting the System When you have finished performing remote operations you can exit the system as described below You can also exit the system by hanging up The communication is automatically disconnected gt To exit the system 1 From the Operations menu press 0 The following message is announced Goodbye 2 Hang up All phones on the same line as the system are effectively reconnected and can be used 48 Voice Module Programming and Operations Manual Chapter 4 Receiving Calls from the System Upon event occurrence such as alarm activation the Voice module informs you of security situations such as intrusion or fire by calling you and announcing a pre recorded Event announcement message as described on page 8 followed by the Acknowledge menu as described on page 51 The system can call up to 16 Follow Me numbers depending on your sys
13. ce Module Programming and Operations Manual Chapter 2 Programming the Voice Module This chapter describes how to customize the spoken messages that the Voice module announces when you access the system from a remote telephone or you hear on the premises MBUs enabling these messages to be immediately and easily understood In addition this chapter describes how to verify the communication between the Voice module and the ProSYS and how to enable Announcement messages to be sounded from MBUs at the premises All procedures in this chapter are performed from the Voice Message menu which is accessed from the ProSYS keypad as described in the ProSYS User s Manual Chapter 12 Complete Menu of User Functions NOTE Only engineers and users with the Grand Master authority level can program the Voice module This chapter includes the following sections 9 CODE 41 Selecting a Message Structure page 10 CODE 4 2 Recording and laying Messages page 11 9 cone 4 3 Verifying Communication page 18 9 CODE GED 4 4 Enabling and Disabling Announcement Messages page 21 uv Voice Module Programming and Operations Manual 7 Defining the Event Announcement Message Upon event occurrence such as alarm activation the Voice module informs you of a security situation such as intrusion or fire by calling you and playing a pr
14. cknowledging and Stopping All Dialing 2 CODE This option acknowledges the event and prevents the system from calling to the next FM numbers to report the event gt To acknowledge and stop all dialing 1 52 3 From the Acknowledge menu press 2 The following message is announced Please enter your user code followed by hash Enter your user code followed by The system stops all dialing and the following message is announced Goodbye Hang up NOTE See the note on page 53 regarding the outcome of entering an invalid user code Voice Module Programming and Operations Manual Accessing the Operations Menu The Operations menu lists the available options for remotely operating your system These options are described in detail starting on page 29 This option is only listed in the Acknowledge menu page 51 if your FM number is defined as having access to it gt To access the Operations menu 1 From the Acknowledge menu press 3 The following message is announced Please enter your user code followed by hash 2 Enter your user code followed by The list of options in the Operations menu is announced as described on page 29 If an invalid user code is entered the following message is announced Wrong code If an invalid code is entered 3 consecutive times the system hangs up and is locked to receiving a call
15. cogroup com support usa riscogroup com Brazil Tel 55 11 3661 8767 sales br riscogroup com support br riscogroup com China sales cn riscogroup com support cn riscogroup com Israel Tel 972 0 3 963 7777 info riscogroup com support riscogroup com No part of this document may be reproduced in any form without prior written permission from the publisher CE RISCO Group 01 07 5IN128EVUMUK B
16. e recorded Event announcement message The Event announcement message consists of the following 4 messages each of which is defined individually Common message User defined identification of 8 the premises for example the address and or telephone number of the premises This message is up to 10 seconds long The default Common message is Hello this is your RISCO security system calling Event message System defined description of the security situation that has occurred for example Intruder alarm Ask your engineer for a list of possible Event messages Partition message User defined name for the partition in which the event occurred for example First floor The default system description is Partition x where x is the partition number The Partition message can be up to 2 seconds long and is only announced when the Event announcement message concerns a partition Voice Module Programming and Operations Manual Zone message User defined name for the zone in which the event occurred for example Kitchen The default system description is Zone x where x is the zone number The Zone message can be up to 2 seconds long and is only announced when the Event announcement message concerns a zone The following are 2 examples of an Event announcement message Common Event Partition Zone 24 Oaklands Intruder Ground _ Kitchen alarm floor 24 Oaklands Low battery trouble Event Restore announcements inc
17. erating POs 39 Changing FM 5 FM NO 2 41 Numbers Listening In 1 44 Talking 2 44 Playing a Message from the Message Box N an an 1 46 Voice Module Programming and Operations Manual 25 Operation Quick Key Combination Page Recording a Message 72 47 for the Message Box Exiting the System 0 48 For a detailed description of how to carry out your required operation turn to its corresponding page number in the table above Remotely Accessing the System Remotely accessing the system involves initiating a call to the system and entering your remote access code and the user code you usually enter in the system keypad All procedures in this chapter are performed by first initiating a call in this way and then selecting your required option from the Operations menu as described on page 29 gt gt To remotely access the system 1 From a remote touch tone telephone dial the number of the premises where ProSYS is installed and proceed as follows If an answering machine is in use at the premises Let the line ring once then hang up and call again Ask your engineer to define the Answering Machine Override feature In some telephone systems you may need to wait at least 10 seconds before calling the system again 26 Voice Module Programming and Operations Manual Ifan answering machine is not in u
18. erations menu leads to a distinct voice prompt menu that announces further options and instructions as described in subsequent sections of this chapter It is not necessary to wait for the end of a message or menu to enter a reply If you remember the options listed you can press the appropriate key at any time For a list of shortcuts that enable you to omit menus and go directly to your required operation see the list of quick key combinations on page 25 When you have carried out your required operation simply hang up the phone The communication disconnects automatically Voice Module Programming and Operations Manual 23 When using the Voice module you can press the following keys from your telephone at any time Star To return to the previous menu Hash To repeat the options in the current menu 24 Voice Module Programming and Operations Manual Quick Key Combinations Quick key combinations are shortcuts that enable you to omit menus and go directly to your required remote operation Access the system as described on page 26 before entering the required combination from the table below Operation Quick Key Combination Page Setting All Partitions 1 1 31 Setting by Partition 1 9 PARTITION NO 32 Unsetting All Partitions 2 2 33 Unsetting by Partition 2 9 PARTITION NO 34 Changing Zone Omit 3 ZONE NO 9 35 Status Op
19. for 15 minutes During this time no calls are initiated to this FM phone If a valid user code is not entered within 10 seconds the system hangs up Voice Module Programming and Operations Manual 53 Chapter 5 On Premises Operation of the MBU The Message Box Unit enables you to play and record a message on the premises The Message is up to 10 seconds long When you record a new message the last message is deleted gt To play a message Press the Play gt button The recorded message will begin playing automatically gt To record a message 1 Press the button continuously for 2 seconds The LED will start a slow flash 2 Talk into the MBU from a distance of 3 cm If you finish your message before the time limit press the key again amp It is recommended to record the messages from the MBU mounted next to the keypad When recording any of the zones partition PO or common messages you do not need to press the button to start and stop the recording The control of the message recording is performed from the keypad 54 Voice Module Programming and Operations Manual RISCO Group Limited Warranty RISCO Group and its subsidiaries and affiliates Seller warrants its products to be free from defects in materials and workmanship under normal use for 24 months from the date of production Because Seller does not install or connect the product and because the product may be used in conjunction
20. g procedure describes how to record a name for a partition or zone in your system The LCD message examples used in this procedure relate to the Partition message 12 Voice Module Programming and Operations Manual gt Torecord a zone or partition message 1 VOICE MESSAGE From the Voice Message 1 MSG STRUCTURE menu select 2 Play Record 2 pLay RECORD Select 2 Partition Msg 1 COMMON MSG SR Select 3 Zone Message 3 CHOOSE PART Select the appropriate T PARTITION L partition or zone number and press Unset The number of zone and partition messages that can be recorded for each ProSYS panel are as follows ProSYS 40 Zone s 1 32 Partitions 1 4 ProSYS 128 Zones 1 32 Partitions 1 8 All other zones have a default message of the zone serial number 4 Select 2 Record Msg 1 PLAY MSG 5 PRESS TO START Press and say your MESSAGE RECORD message into the appropriate microphone A microphone is located in both the Voice module and in each MBU Ask your engineer which microphone should be used for recording messages Voice Module Programming and Operations Manual 13 6 press TO sTOP The counter in the bottom REC TIME 02 right of the LCD counts down the seconds remaining until the system stops recording Recording stops automatically after 2 seconds If you finish your message in less than 2 seconds press to stop recording
21. he Operations menu press gt The following message is announced Please enter Follow Me number followed by hash 2 Enter the FM number representing the phone number you want to change followed by amp NOTES For ProSYS 40 systems this number must be from 1 to 8 For ProSYS 128 systems this number must be from 1 to 16 Voice Module Programming and Operations Manual 41 One of the following messages is announced Message Description Current phone number is_ The number you have x entered currently To change phone represents a phone number press 2 number This phone To return to previous number is announced menu press star Proceed to step 3 on page 43 A phone number is not No telephone number defined for this FM is defined for the FM number phone you have entered Return to step 2 and enter a different FM number Access is denied to this Either you do not have Follow Me number access to the number you have entered or the number does not exist The following message is then repeated Please enter Follow Me number followed by hash Return to step 2 and enter a different FM number 42 Voice Module Programming and Operations Manual 2 3 Press to change the selected phone number The following message is announced Please enter new phone number To end press hash 4 Enter the new phone number followed by
22. he Voice module also enables you to remotely activate or deactivate up to 8 home appliances such as heating lighting sprinkler systems and garage doors as described on page 39 In order to carry out the procedures described in this manual ensure that the Voice module is connected to the ProSYS Main Panel as described in the Voice Module Installation Guide Voice Module Programming and Operations Manual 5 Voice Module Spoken Messages Three types of spoken messages are heard when using the Voice module Event announcement message Upon event occurrence the Voice module initiates a call to a remote Follow Me FM number informing you of a security situation by playing a pre recorded Event announcement message as described on page 8 Status message Upon remote access of the system by initiating a call from a remote telephone or receiving a call from the system the Voice module announces the current system status by playing a pre recorded Status message as described on page 28 Announcement message Upon event occurrence the Voice module can announce the security situation to occupants by sounding a local Announcement message from all Message Box Units MBUs on the premises as described on page 19 The Message Box Unit MBU is an external unit connected to the voice module and is used for playing and recording voice messages and for performing Listening in and Talking operations with the voice module Voi
23. hen repeated Please enter a zone number followed by hash Return to step 2 and enter a different zone number Zone x is set The selected zone is set and cannot be omitted The following message is then repeated Please enter a zone number followed by hash Return to step 2 and enter a different zone number 36 Voice Module Programming and Operations Manual Message Description Zone is not valid You do not have access to the selected zone or the selected zone does not exist in the system The following message is then repeated Please enter a zone number followed by hash Return to step 2 and enter a different zone number Zone x is open To change omit status press 9 To return press star The selected zone s omit status can be changed Proceed to step 3 below Zone x is closed To change omit Status press 9 To previous menu press star The selected zone s omit status can be changed Proceed to step 3 below Zone x is omitted To change omit Status press 9 The selected zone has already been omitted To un omit the selected zone proceed to step 3 below Voice Module Programming and Operations Manual 37 3 Press 9 One of the following confirmation 38 messages is announced Message Description Zone x is omitted The selected zone s status has been changed to omitted Zone x is no
24. lude the word Restore after the Event message Defining the Event announcement message consists of specifying the order in which these messages are announced as described below and recording your own Common Partition and Zone messages as described on page 11 Voice Module Programming and Operations Manual 9 Selecting a Message Structure 9 coo fa 1 Selecting a message structure enables you to specify the order in which messages are announced in the Event announcement message If the Event announcement message is heard by the Police or Fire Department it is important that the Common message be announced first as this identifies the premises If the Event announcement message is heard by the owner of the premises the Common message can be announced last as the owner already knows the identity of the premises It is more important for the owner to hear the Event Partition and Zone messages first as they describe the event and pinpoint its location in the premises gt To select a message structure 1 VOICE MESSAGE From the Voice Message 1 MSG STRUCTURE menu select 1 Message Structure MSG STRUCTURE Use the and TYPE A C E P Z keys to select one of the following structure types A C E P Z Orders the messages as follows Common Event Partition Zone B E P Z C Orders the messages as follows Event Partition Zone Common N 10 Voice Module Programming and
25. m the Operations menu press 4 One of the following messages is announced for every Follow Code PO that has been assigned to a message as described on page 14 Message Description To activate The appliance is defined output x as latched and currently press x deactivated OR The appliance is defined as pulsed To deactivate The appliance is defined output x as latched and currently press x activated Enter the number corresponding to the PO you want to activate or deactivate One of the following confirmation messages is announced depending on whether you have activated or deactivated the selected PO Output x activated Output x deactivated The messages described in step 1 are then repeated for every PO in the system Voice Module Programming and Operations Manual 3 Repeat step 2 to activate or deactivate other POs OR Press to return to the Operations menu Changing Follow Me FM Numbers 5 FM No 2 The Voice module enables you to remotely change the phone numbers of users to whom event calls are sent This is useful if you want to receive event calls while on vacation In this case you would temporarily change your regular FM number from that of your workplace to that of your vacation residence amp Only the Grand Master Master and Manager authority levels have permission to change FM numbers gt To change FM numbers 1 From t
26. mises The bell alarm resumes sounding 2 minutes after the last key has been pressed and the previous menu is announced The MBU LED flashes when listening and talking are performed Using the Message Box 7 The Message Box enables you to collect voice messages from and leave voice messages for users of the system through the MBU Playing a Message fi The Message Box enables you to play a message left by users of the system gt To play a message 1 From the Operations menu press 7 One of the following messages is announced You have a new message You have no new message 46 Voice Module Programming and Operations Manual Recording a Message 7 2 To play a message press The following message is then announced To play the message press 1 To record a message press 2 1 The message is played followed by the message in step 1 above The Message Box enables you to record and store 1 message up to 10 seconds long When you record a new message the last message is deleted gt To record a message 1 2 Press Press Follow step 1 in the procedure above Press 2 The following message is announced Press hash to start and stop recording L and say your message into the telephone receiver when you have finished your message The following message is announced You have
27. ng a local Announcement message from all MBUs on the premises This Announcement message can be enabled or disabled per event By default all Announcement messages are disabled gt To enable and disable Announcement messages As eecee vss From the Voice Msg 1 Msc sTRUCTURE menu select 4 Announce Message 2 announce messace The Announce Message 1 INTRUDER N menu lists system events Voice Module Programming and Operations Manual 21 Select the event for which you want to enable or disable an Announcement message from the following options 1 Intruder 2 Fire 3 Emergency 4 Personal Attack Panic 5 Auto Set 6 Set Process 7 Set Unset 8 Part Set 3 Use the keys to select one of the following options N To disable the Announcement message for the selected event This is the default Y To enable the Announcement message for the selected event 22 Voice Module Programming and Operations Manual Chapter 3 Remotely Operating the System Using the Voice module to remotely operate the ProSYS enables your telephone to act as a keypad for the system This consists of initiating a telephone call to or from the system and interacting with talking menus that guide you through your required remote operation Voice Module Talking Menus The first of these talking menus is the Operations menu as described on page 29 Each option in the Op
28. nnouncement message is made as described on page 8 O To repeat the Event announcement message press To omit the Event announcement message and go directly to the Acknowledge menu press x 50 Voice Module Programming and Operations Manual Acknowledge Menu After the Event announcement message the following list of options is announced Option Page To acknowledge press 1 51 To acknowledge and stop all dialing press 2 52 To access the Operations menu press 3 53 To Listen and Talk press 6 44 To repeat the event message press hash For a detailed description of how to carry out your required operation turn to its corresponding page number in the list above The Access the Operations Menu and Listen and Talk options are only announced if your FM number has permission to access these options Acknowledging an Event Acknowledging an Event means that you have received a message from the security alarm system about a relevant event in the system and want to confirm this After you acknowledge an event the system calls the next FM number If you do not acknowledge the event the system continues to call you a predefined number of times Voice Module Programming and Operations Manual 51 To acknowledge an event 1 2 From the Acknowledge menu press li The following message is announced Goodbye Hang up The system calls to the next FM number A
29. property damage or loss based on a claim that the product fails to give warning However if seller is held liable whether directly or indirectly for any loss or damage arising from under this limited warranty or otherwise regardless of cause or origin sellers maximum liability shall not exceed the purchase price of the product which shall be complete and exclusive remedy against seller No employee or representative of Seller is authorized to change this warranty in any way or grant any other warranty WARNING This product should be tested at least once a week Voice Module Programming and Operations Manual 55 Contacting RISCO Group RISCO Group is committed to customer service and product support You can contact us through our website www riscogroup com www riscogroup co uk or at the following telephone and fax numbers United Kingdom National Sales 0870 60 510000 Tel 44 161 655 5500 sales riscogroup co uk technical riscogroup co uk Italy Tel 39 02 66590054 info riscogroup it support riscogroup it Spain Tel 34 91 490 2133 sales es riscogroup com support es riscogroup com France Tel 33 164 73 28 50 sales fr riscogroup com support fr riscogroup com Belgium Tel 32 2522 7622 sales be riscogroup com support be riscogroup com All rights reserved Switzerland Tel 41 27 452 24 44 sales ch riscogroup com support ch riscogroup com USA Toll Free 1 800 344 2025 Tel 305 592 3820 sales usa ris
30. rd 2 PLAY RECORD Select 4 PO Message 1 COMMON MSG Voice Module Programming and Operations Manual 15 3 po MESSAGE Each option in the PO Message menu represents a message for a utility output Select the number representing the message to which you want to assign an appliance 4 CHOOSE PO The options in the Choose PO menu represent your Follow Code home appliances Ask your engineer about defining appliances as Follow Code Select the number representing the appropriate appliance for the message selected in step 3 OR Select 00 for no appliance to be assigned to a message NOTE All 8 appliances are assigned to 00 by default When remotely operating appliances using the Operations menu appliances are not announced unless an option other than 00 is assigned to them in this step 5 Select 02 Record Msg 01 PLAY MESSAGE 16 Voice Module Programming and Operations Manual 6 PRESS TO START Press and say your MESSAGE RECORD message into the appropriate microphone A microphone is located in both the Voice Module and in each MBU Ask your engineer which microphone should be used for recording messages 7 PRESS TO STOP The counter in the bottom REC TIME 02 right of the LCD counts down the seconds remaining until the system stops recording Recording stops automatically after 2 seconds If you finish your message in less than 2 seconds press to stop recording TIP Af
31. se at the premises Wait until the system picks up The system picks up after a predefined number of rings and a continuous beep is heard amp When the system picks up all phones on the same line are effectively disconnected and cannot be used 2 Enter your 2 digit remote access code amp This code is defined by your engineer Default 00 You have 10 seconds in which to enter this code After this time the system automatically switches to MODEM mode The sound of the connected modem is heard and the call must be made again as described in step 1 The following message is announced Hello please enter your user code followed by hash Enter the 6 digit user code you usually enter in the system keypad followed by NOTE If an invalid user code is entered the following message is announced Wrong code If a valid user code is not entered within 10 seconds the system hangs up and the call must be made again as described in step 1 If 3 invalid user codes are entered within 10 minutes the system hangs up and is then locked for fifteen minutes During this time any calls initiated to the system are not picked up However it is still possible to receive event calls from the system The Status message is announced followed by the Operations menu as described on page 29 Voice Module Programming and Operations Manual 27 You can now perform the required remote operations as described in
32. sten and Talk press 6 44 To enter the message box press 7 46 To exit press 0 48 For a detailed description of how to carry out your required operation turn to its corresponding page number in the list above These options in the Operations menu vary according to system status and your access rights For example the To set the system option is not announced if all partitions in your system are already set and the Activate POs option for activating home appliances is not announced if the POs in your system are not defined as Follow Code as described on page 39 Voice Module Programming and Operations Manual 29 _ Setting the System Setting your system enables its detectors to detect activity on your premises gt To set the system 1 From the Operations menu press 1 If you have more than 1 partition the following message is announced To set all partitions press 1 To set in press 9 If you only have permision to set 1 partition the partition is set and the following message is announced Partition x is set 2 To set all partitions in the system follow the procedure on page 31 To set individual partitions within the system follow the procedure To set by partition on page 32 30 Voice Module Programming and Operations Manual gt To set all partitions 1 1 Press One of the following messages is announced Message Description
33. t omitted The selected zone s status has been changed to un omitted The following message is then announced Please enter a zone number followed by hash Enter the number of the next zone whose omit status you want to change OR Press to return to the Operations menu Voice Module Programming and Operations Manual Operating Programmable Outputs POs 4 PO NO The Programmable Output option enables you to remotely operate activate or deactivate up to 8 home appliances such as heating lighting sprinkler systems and garage doors There are 2 types of appliances each of which behaves differently when activated Latched appliance Remains activated until it is deactivated Pulsed appliance Remains activated for a predefined number of seconds after which it is automatically deactivated Ask your engineer which of your appliances are defined as latched and which are defined as pulsed NOTES The Programmable Output option applies to Programmable Outputs that are defined as Follow Code Ask your engineer for details about defining Programmable Outputs in this way The default system message for a Programmable Output is output x where x is the output number See page 14 for details about defining a name such as Heating for each Programmable Output Voice Module Programming and Operations Manual 39 gt To activate and deactivate POs 1 40 Fro
34. tem enabling you a relative or neighbor to be informed of the security situation amp ProSYS 40 systems can call up to 8 FM numbers ProSYS 128 systems can call up to 16 FM numbers FM numbers are assigned certain events and partitions for which they receive calls The system must be programmed to call an FM number after a specific event occurs in order for that event to trigger the call See page 41 for more information about FM numbers You can then take the appropriate action whether this is to inform the authorities or to use the Voice module to acknowledge the event and remotely operate the system as described in this chapter Voice Module Programming and Operations Manual 49 Receiving an Event Call When you receive an event call from the system the first thing you must do is speak into the telephone handset in order to acknowledge the system that you have received the call and to trigger the Event announcement message Simply picking up the phone and saying Hello or in fact anything is enough to do this NOTES If no voice is detected the event message will start playing 5 seconds after phone pick up Interference noise on the telephone line might be recognized by the voice module as a phone pick up and by that start playing the event message before the phone has been picked up by you Press to begin playback of the event message from the beginning Event Announcement After you say Hello the Event a
35. ter recording you can verify that you have assigned the correct appliance to the selected recording by repeating this procedure and selecting 1 Play Msg in step 5 If you use the 1 Play Msg option before recording your own message you hear the default system message for the appliance such as utility output 1 Voice Module Programming and Operations Manual 17 Verifying Communication 9 cone QED 4 3 gt 18 You can verify the communication between the Voice module and a remote FM telephone and between the Voice module and a local Message Box Unit MBU The options in this section are used mainly by your engineer Verifying Remote Communication 9 CODE 4 3 1 Remote communication is verified by sending a Test event message from the ProSYS to a selected FM number In order to achieve this a phone number must first be assigned to the relevant FM number by entering 2 7 CODE as described in the ProSYS User s Manual Chapter 6 Setting Follow Me Numbers To verify remote communication 1 VOICE MESSAGE From the Voice Message 1 MSG STRUCTURE menu select 3 Test Message 2 TEST MESSAGE Select 01 Send 01 SEND MESSAGE Message 3 senp messace Select the FM number to OT FM NUM I which you want a test message to be sent Voice Module Programming and Operations Manual 4 vorce mm TEST The system
36. the Voice Module 7 Defining the Event Announcement Message 8 Selecting a Message Structure ceeeeeeeeees 10 Recording and Playing Message s eee 11 Recording the Common Message 00 11 Recording a Zone or Partition Message 12 Playing MCSSQQ S ccccccceeeeeeeeseeeeeeetenetttes 14 Recording Utility Output PO Messages 15 Verifying Communication cccceeeeeeeeeeeeeeees 18 Verifying Remote Communication 18 Verifying Local Communication cccc08 19 Enabling and Disabling Announcement MESSAGES odra ss Suede ae et anes ee meade is 21 Chapter 3 Remotely Operating the System 23 Voice Module Talking Menus ccceeee 23 Quick Key Combinations cccecceteereeeees 25 Remotely Accessing the System 068 26 Status Messages 220ccceeeeeeeteteteceeeeeeetetteteees 28 Operations MON ccccccccscstssssssseseeeteeeseseseseees 29 Setting the System a an 30 Unsetting the System s 33 Changing Zone Omit Status 00 eeeeeeeeeeeees 35 Operating Utility Outputs POS eee 39 Voice Module Programming and Operations Manual 3 Changing Follow Me FM Numbers 008 41 Special Functions ccccccccceeeeeeetesseteeeeeeeeeeees 44 Listening and Talking csccceceeeeeeeeeeteeeeees 44 Using the Message BOX
37. with products not manufactured by the Seller Seller can not guarantee the performance of the security system which uses this product Sellers obligation and liability under this warranty is expressly limited to repairing and replacing at Sellers option within a reasonable time after the date of delivery any product not meeting the specifications Seller makes no other warranty expressed or implied and makes no warranty of merchantability or of fitness for any particular purpose In no case shall seller be liable for any consequential or incidental damages for breach of this or any other warranty expressed or implied or upon any other basis of liability whatsoever Sellers obligation under this warranty shall not include any transportation charges or costs of installation or any liability for direct indirect or consequential damages or delay Seller does not represent that its product may not be compromised or circumvented that the product will prevent any persona injury or property loss by burglary robbery fire or otherwise or that the product will in all cases provide adequate warning or protection Buyer understands that a properly installed and maintained alarm may only reduce the risk of burglary robbery or fire without warning but is not insurance or a guaranty that such will not occur or that there will be no personal injury or property loss as a result Consequently seller shall have no liability for any personal injury
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