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Production Maestro Pro User Manual v5.2 - Clear-Com

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1. 1 Using ECS export your CCN file from My Systems 2 Click Connect and use your CCN file to connect to your matrices ar 3 Use Configure Palette mode to add ports to the Palette 4 Use Configure Canvas mode to add conferences and 4 wire viewers to the Canvas ESE 5 Use Assignment mode to drag ports into your conferences Figure 2 8 Production Maestro Startup Screen Clear Com Eclipse Production Maestro V5 2 User Manual Clear Com STARTING THE PRODUCTION MAESTRO APPLICATION Production Maestro is now installed on the computer If the firewall configuration is successful Updated XP Firewall appears in the dialog box If the firewall configuration is not successful a message will be displayed in the dialog box referring the user to more information Windows XP may show a Firewall dialogue box asking whether to Block or Unblock Production Maestro Select Unblock Production Maestro In order to use Production Maestro the ECS configurations should be exported from Export Project as ccn files which can be read by Production Maestro Production Maestro can save palette and canvas screen layouts configurations as files with the default filename extension or ccr This filename extension can be associated with Production Maestro so that clicking on a ccr file will automatically start Production Maestro and load the file COMMAND LINE OPTIO
2. 1 29 Zoom Displays deuda and aper Lee Rapt ea 1 29 4 Wire Viewer 1 29 Clear Com Communication Systems i Eclipse Production Maestro Pro User Manual Remote Crosspoints Display oooocoooocooooo 1 32 Configuring an IFB su retener e as R P a 1 32 Audio Level metering Clear VU annann 1 33 To Add a Meter to a 4 Wire on the Palette 1 34 To Add a Meter to a 4 Wire on the CanvaS 1 35 To Add a Meter to a Conference on the Canvas 1 37 Cursor Met r qr soar acte ine osx oma det d a d 1 37 Restricting Cursor Metering llle 1 39 Running out of Meters 1 39 Settings cvs Sy hue DEP rede deuda pe Pee ea ee 1 40 Associated Panel 1 40 Associated Meter Port 1 41 Prompt When Erasing Conferences 1 42 Prompt When Adding Item to Conference that is Already in a Dif ferent Conference 0 cc cece eee eee 1 42 Eraser Leaves Monitors Idents and Alias name 1 43 User Restrictions LL 1 43 Remove Configure Palette and Canvas 1 44 Restrict to Items on Palette oo oooooooo 1 45 Prevent Level Adjustment ooooooooommmo 1 46 Remove Cursor Meter 1 46 THEME SE LOCO 2x ary acte ideas A ea dco ea As tatc tee 1 47 INSTALLATION ooo ia can 2 1 Installing Production Maestro 2 1 Data Backup ox 2 05 09 505 aan S de aot ae 2 1 Software In
3. ASSOCIATED METER PORT this option allows the system administrator to set up a command line to specify the port on the matrix that is connected to the PC audio input This allows Production Maestro to meter an audio level without using an LMC 64 card The format of the command line is ASSOCIATED METER PORT PORT lt system number gt lt port number gt Different Production Maestro PCs can use the same layout file but different ports for audio metering in this way The Production Maestro startup parameters are Configuration File including a system configuration path and filename CCN within outside as required for you operating system the quoted command line causes Production Maestro to automatically load that system configuration file when it is run e g C Program Files ClearCom Production Maestro Production Maestro exe C Files system ccn Layout File including a Production Maestro layout path and filename CCR within outside as required for you operating system the quoted command line causes Production Maestro to automatically load that layout file when it is run e g C Program Files ClearCom Production Maestro Production Maestro exe C Files layout ccr LICENSING All Eclipse matrix sales include a 31 day trial and can be used without a licence on your Eclipse network After 31 days run time a passcode licence will be required to continue to use Production Maestro The passcode license will allo
4. Clear Com ECLIPSE PRODUCTION MAESTRO V5 2 Incorporating Pro Version and Clear Vu Audio Metering User Manual Eclipse Production Maestro User Manual O 2009 2010 Clear Com LLC All rights reserved Part Number 810410Z Rev 3 Clear Com LLC 850 Marina Village Parkway Alameda CA 94501 U S A HME Clear Com Ltd 7400 Beach Drive IQ Cambridge Cambridgeshire United Kingdom CB25 9TP Clear Com CellCom FreeSpeak and the Clear Co logo are registered trademarks of Clear Com LLC Website www clearcom com Clear Com CLEAR COM SOFTWARE LICENSE IMPORTANT CAREFULLY READ THE FOLLOWING BEFORE USING THIS SOFTWARE USING THE SOFTWARE INDICATES YOUR ACKNOWLEDGMENT THAT YOU HAVE READ THE FOLLOWING AND AGREE TO ITS TERMS IF YOU DO NOT AGREE RETURN THE SOFTWARE COMPLETE TO CLEAR COM LIMITED OR CANCEL THE INSTALLATION THIS IS YOUR PROOF THAT YOU HAVE A VALID LICENSE PLEASE TREAT IT AS VALUABLE PROPERTY HME CLEAR COM LIMITED OR CLEAR COM LLC as the case may be hereinafter referred to as CLEAR COM offers you this storage media containing a computer program and files the SOFTWARE and offers to grant to you a non exclusive and non transferable License to use the Software on the following terms Any new revision or update of the Software provided by Clear Com to Customer under this License shall be governed by the terms and conditions of this License 1 APPLICATION a These terms supersede all pr
5. connected to the audio input device of the PC running Production Maestro usually 3 5mm jack for a microphone Table 1 1 shows the pin connection from a 4 Wire port RJ45 to a 3 5mm audio jack which is plugged into the audio input microphone port on a PC Eclipse Production Maestro V5 2 User Manual Pro Mode only 42 Matrix 4 Wire Port PC Audio 3 5 mm jack N C N C N C Tip Ring N C N C 8 N C Table 1 1 Pin Connection for 4 Wire to PC Audio Cable This type of connection should not be used if an LMC 64 card is present as the meters on the LMC 64 also start at zero resulting in a duplicate meter ojci BR OO PM Prompt When Erasing Conferences The erase tool Pro mode only is used to reset conferences to the ECS default erasing any changes made by Production Maestro When the erase tool is dragged to a conference a prompt is displayed requesting confirmation of the change Reset this conference to ECS values Cancel Figure 1 50 Erase Conference Confirmation Pro mode only Click on the Cancel button to abandon the operation and leave the conference unchanged Clicking on the Erase button will continue the operation and return the conference to the default ECS state Prompt When Adding Item to Conference that is Already in a Different Conference If this setting is checked Production Maestro will display a prompt whenever the user attempts to assign an ite
6. mouse pointer will change to indicate that cursor meter mode is now in operation Hover the cursor over the point you wish to meter to meter the input of a palette 4 wire hover over the LHS of the 4 wire to meter the output of a palette 4 wire hover over the RHS of the 4 wire to meter the input of a canvas fixed 4 wire hover over the LHS of the 4 wire to meter the output of a canvas fixed 4 wire hover over the RHS of the 4 wire to meter the input of a 4 wire placed in a 4 wire viewer on the canvas hover over the LHS of the 4 wire viewer to meter the output of a 4 wire placed in a 4 wire viewer on the canvas hover over the RHS of the 4 wire viewer to meter a canvas conference hover over the conference After a short delay 500ms the title above the large meter on the right of the screen will change to match what is being hovered over and metering will begin To stop metering move the cursor to a blank area of the screen and after a short delay the metering will stop Clear Com Eclipse Production Maestro V5 2 User Manual Clear Com Restricting Cursor Metering It may be desirable to restrict operators from using the cursor meter to prevent unnecessary usage of system resources A user restrictions option to prevent cursor metering is available to administrators If this option is selected it is saved as part of a Production Maestro configuration file see Restricting Cursor Metering on page
7. po A laces Files of type CCR Files y Cancel Figure 1 9 Conference Configuration File Open Dialog Select the required ccr file and click on Open to open it Production Maestro will load the layout information Clear Com 1 7 Eclipse Production Maestro V5 2 User Manual Save The Save button saves the current Production Maestro configuration to a file normally a ccr file Save in ECS i e E gt PM Demot My Network File name S Places Save as type CCR Files Cancel Figure 1 10 Conference Configuration File Save Dialog Enter the required filename without file extension and click on Save The Production Maestro layout and settings information will be saved to the file The port information is not saved to the file as this is read back from the matrices when the file is opened by Production Maestro Refresh The Refresh button causes Production Maestro to reload the current device information from the matrix or matrices it is connected to and update the display This may be used after communications have been interrupted between the PC and matrices Undo The Undo button reverses the last action Use the drop down button on the toolbar to see a list of the previous actions Selecting the topmost action will undo the last action Selecting an action further down the list will undo that action and all other actions after it up to the top of the list Most Production Maestro actions
8. 1 39 When a non administrative user loads a configuration file with cursor metering disabled the cursor meter will be hidden and the user will not be able to use the cursor meter Running out of Meters It is still possible to attempt to assign meters to a 4 Wire port or conference when zero free meters are reported This is because the 4 Wire port or conference may already have a meter assigned to it and the audio level data is already being broadcast In this case a new meter does not need to be assigned to the target However if an attempt is made to assign a meter that requires an additional meter and no free meters are available a message is shown to the user No attempt is made to automatically add the meter if a meter later becomes available the user must repeat the assignment of the meter at a later point to add a new meter Eclipse Production Maestro V5 2 User Manual SETTINGS Associated Panel This feature is useful for enabling the Production Maestro user to communicate with any current conference using a local panel assigned as an Associated Panel Clicking the Settings button on the toolbar toggles the Associated Panel display on or off at the top of the canvas Production Maestro Pro by Clear Com Ez MR Open Mi Save Refresh Undo x y em Conferences wires Other J pem Ia PLOO1 3 PLOO2 2 lt i PLoo3 0 emm PLOO4 0 PLOO6 T PLOOS 0 PLOOG 0 PLOO7 0 PLOO
9. 4 wire viewers to the Canvas COMMUNICATION SYSTEMS 5 Use Assignment mode to drag ports into your conferences Figure 1 5 Production Maestro Initial Screen Initially the Undo and Redo buttons on the toolbar are greyed out The Connect Open and Save buttons are available Clicking on the button will display Production Maestro help while clicking on the down arrow button will display a menu Figure 1 6 Production Maestro Information Menu The menu accesses Production Maestro help Contents and Production Maestro version information About Production Maestro Clear Com Eclipse Production Maestro V5 2 User Manual Clear Com Eclipse Production Maestro V5 2 User Manual i About Production Maestro Production Maestro up Version 1 2 4 Build 4635 Copyright 2010 Vitec Group Communications Ltd ClearCom FrameCommunication 1 2 6 687 4 ClearCom Utilities 1 2 7 4821 ge log net 1 2 10 0 Microsoft DirectX DirectSound 1 0 2902 0 mscorlib 2 0 0 0 gt Show Logs PresentationCore 3 0 0 0 C gt Copy Info www clearcom com Figure 1 7 Production Maestro Version Information The Production Maestro version information lists component versions in addition to the build information This information may be required for support The Copy Info button is supplied to place this information on the Windows clipboard so th
10. 6600 Email CustomerServicesUS clearcom com ii Europe the Middle East and Africa Hours 0800 2000 Central European Time Clear Com V Technical Support amp Repair Policy Days Monday Friday Tel 449 40 853 999 700 Email TechnicalSupportEMEA clearcom com iii Asia Pacific Hours 0800 1700 Pacific Time Days Monday Friday Tel 1 510 337 6600 Email CustomerServicesAPAC clearcom com d Email Technical Support is available for all Clear Com branded products free of charge for the life of the product or two years after a product has been classified as obsolete whichever comes first e Support for Distributor and Dealer Sales i Distributors and Dealers may utilize the Customer Service Centers once a system has been installed and commissioned Clear Com Systems and Applications Engineers will provide support to the Distributor from the pre sales stage through to satisfactory installation for new system purchases Customers will be encouraged to contact their Dealer or Distributor with their installation and technical support enquires rather than using the Customer Service Centers directly f Support for Direct Sales i Customers may utilize the Customer Service Centers once a system has been installed and commissioned by Clear Com Systems and Applications Engineers or in the case of project installations once the Project Team has completed the hand over to the Support Centers RETURN MATERIAL AUTHORIZATION P
11. 810309Z Eclipse RLY 6 General Purpose Outputs Instruction Manual 810310Z DIG 2 Digital Interface Instruction Manual 810311Z IMF 3 IMF 102 DIF 102 Interface Module Frame Instruction Manual 810313Z Eclipse AES 6 Digital Interface Instruction Manual 810383Z Eclipse BAL 8 Isolation Interface Instruction Manual 810403Z Eclipse V Series AES 3 Option Card Installation Instructions 810388Z Eclipse V Series XLR 7M Upgrade Instructions 810405Z Eclipse V Series T Adapter Installation Instructions 810406Z Eclipse FIM 202D Fiber Interface Instruction Manual 810385Z Eclipse FIM 102 Fiber Interface Instruction Manual 810319Z Eclipse FIM 108 Fiber Interface Instruction Manual 810291Z Eclipse 4000 Series Il Panels Installation Guide STA0530Z Eclipse 4000 Series Il Panels User Guide STA0531Z Eclipse ICS 1008E 1016E Panels Instruction Manual 810404Z Eclipse ICS 102 62 Panels Instruction Manual 810302Z Eclipse ICS 2003 Panel Instruction Manual 810303Z Eclipse ICS 92 52 Panels Instruction Manual 810301Z Eclipse i Station Instruction Manual 810305Z Eclipse ICS 21 Speaker Panel Instruction Manual 810263Z Eclipse ICS 22 Speaker Panel Instruction Manual 810264Z Eclipse ICS 24 Headset Panel Instruction Manual 810265Z Eclipse Digital Wireless Beltpack Instruction Manual 810376Z Clear Com Eclipse Manuals LIMITED WARRANTY This document details the Clear Com Standard Limited Warranty for all new products for sale w
12. Production Maestro Double Canvas When conferences are dragged and dropped onto the canvas they are expanded to show a list of all the current members To remove a conference from the canvas the mouse is used to drag the conference onto the palette area Split Label Talk as dent Conference name Split Label i casi Add associated panel Listen as to conference as Talk Monitor gt O Pro mode Port Enabled Talk Enabled Figure 1 33 Conference Features Direct ports that are configured as split label in ECS see chapter 5 Basic Settings in the ECS User Guide part 810299Z are displayed as two separate icons The Listen label is displayed as a green Monitor device The Talk label is displayed as a red Ident device The Monitor device only has an output level offset The Ident device only has an input level Clear Com Eclipse Production Maestro V5 2 User Manual Input ident ports can be used to set tones or station ident audio to conferences in a technical set up mode The Monitor output ports can be wired to local loudspeaker systems within the users area for audio monitoring selected conferences TALK AND LISTEN LABELS The Direct and Panel devices have talk red and listen green buttons on the right hand end of the bar Clicking on these buttons will turn off the talk or listen clicking again on the button will turn it back on This feature does not operate on
13. assigned to the palette can be sorted by System and Port Name or Type using the soft toolbar at the top of the canvas To sort by one of the options click on the required sort button Alternatively a name can be searched for by entering a search string in the Name Search dialogue As each character is entered the device list is filtered to match the search string For example if the first character entered is d all devices beginning with d will be displayed If the next character entered is a then only devices with names beginning with da will be displayed The name search facility is not case sensitive Eraser The Eraser Pro mode only is used to reset a conference to its original ECS defaults or to clear a conference of existing members when it is overwritten by a preset conference To use this function drag and drop the Eraser into the assignment palette with the devices Multiple copies of the Eraser may be placed in the assignment palette for example in different tabs Erasers can be removed from the assignment palette by dragging and dropping them onto the main canvas Production Maestro Pro by Clea Figure 1 35 Eraser Drag and Drop Clear Com Eclipse Production Maestro V5 2 User Manual Clear Com Monitors Operation All ECS split label ports are displayed as pairs of Listen and Talk Listen monitors in the Configure Palette mode They are also displayed as 4 Wire ports Da dial Talk Listen List
14. assignments Figure 1 11 below illustrates a conference setup includes some Production Maestro Pro mode features Production Maestro Pro by Clear Com a Connect fj Open save CG Refresh Undo F lis ss diia Mtt OCT ES it Qu Musicttusio 1 iii SPE TONE ni cuco DIRI Digli EOE re icm o ROGROG 1 Figure 1 11 Production Maestro with Conference Setup Loaded When the mouse pointer is hovered over an item in the canvas or palette windows a tooltip about the item is displayed beside it Eclipse Production Maestro V5 2 User Manual PLOO2 T MusicMusic Type Direct System 1 Port 2 Input Level 0 dB Output Level 0 dB Membership Talk amp Listen to PLOO2 Figure 1 12 Onscreen Tooltip Once Production Maestro is connected to the matrices and has port and conference setups loaded it can be used to configure conferences The features of an Production Maestro conference screen are shown in Figure 1 13 includes Production Maestro Pro mode features Production Maestro Pro by Clear Com s Connect Mi open W sae Refresh Undo pe E E Available Audio Conference Meters Label Talk Button Pa lette Available Members Monitors AS Available Members Current Audio Meter Audio Level Zoom Figure 1 13 Production Maestro Features Production Maestro operates in one of four modes selected from the buttons at the bottom of the palette panel described be
15. buffer coating to protect the cable from the environment A laser sends light pulses through the glass core to the other end of the cable FreeSpeak Digital wireless communications product Sold under the FreeSpeak name in Europe and Asia and CellCom name in USA Full Duplex Refers to transmission of signals in two directions simultaneously IFB Interruptible Foldback The term foldback refers to sending program audio or some other audio mix back to announcers while they are on the air Doing so allows announcers to monitor themselves other announcers videotapes of commercials or some mix of sources while they on the air This is typically found in television news and live broadcast events Announcers typically wear a small ear piece so they can hear the selected foldback audio mix When a director wants to give directions to an announcer on air or to announce changes in the program the director must interrupt the foldback To do this the director uses a channel specifically set up to interrupt the foldback audio Interface Module A piece of electronic hardware designed to convert the 4 wire signals of a central matrix port to some other form of communication such as 2 wire party line telephone etc The interface module is connected to a central matrix port The external non 4 wire device is then connected to the interface module ISO The ISO function short for panel ISOlation allows a panel operator
16. by the members of the conference To add a meter to a Conference 1 Select Configure Canvas mode 2 Add the desired conference to the canvas by selecting the Conferences tab and dragging the required Conference to the Canvas 3 Select the Other tab to show the Meter control 4 Drag the Meter control to the conference on the canvas The meter will appear to the right of the conference PLOO1 Conference output level Figure 1 45 Conference with Meter To remove a meter from a Conference 1 Select Canvas mode 2 Select the meter to be removed 3 Drag the meter away from the Conference and drop it onto the canvas Cursor Meter The cursor meter provides a single large meter docked on the right hand side of the screen which can be used to dynamically meter different points while in assignment mode To display the cursor meter click on the button on the right side of the canvas To hide the cursor meter click on the button again Clear Com Eclipse Production Maestro V5 2 User Manual 38 Free Meters Cursor meter Open Close button for cursor audio meter Cursor meter audio level display 100 Figure 1 46 Cursor Meter Display Unlike the fixed canvas meters see To Add a Meter to a 4 Wire on the Canvas the cursor meter allows metering of 4 wires placed in a 4 wire viewer To use the cursor meter 1 Place the mouse pointer over the cursor meter and left click The
17. can be undone e g moving a port on the Palette assigning a port to a conference aliasing a conference Clear Com Eclipse Production Maestro V5 2 User Manual Clear Com Eclipse Production Maestro V5 2 User Manual Redo The Redo button repeats the last undone action Use the drop down button on the toolbar to see a list of the last redone actions Settings The Settings button opens the option setting display allowing a panel to be set up for temporary connection to any conference using the conference T button see Associated Panel on page 1 40 and a dedicated audio meter port to be configured see Associated Meter Port on page 1 41 The settings options also allow prompts and settings to be enabled when changing the configuration of conferences Standard and Pro mode user restrictions to be set up Pro mode only and the color scheme to be changed Pro mode only Full Screen The Full Screen button toggles between a full screen display of the Production Maestro work area and the default window that can be sized in the normal way Help The Help button opens the Production Maestro help facility About down arrow This button displays a menu for Production Maestro help contents and information about Production Maestro 10 CONNECTION STATUS If Production Maestro loses the connection to a matrix the names of all the devices from that matrix are changed to to signal the loss of data P
18. can be used to manage IFB setups dynamically To use Production Maestro to manage IFBs all IFB destinations program feeds and interrupt sources must first be defined in ECS and downloaded to the matrix All the IFB destinations normally 4 wire ports must have Global IFB under Advanced Settings and Global Settings set to True in ECS and the audio dimming level configured To create an IFB system comprising a IFB destination and program feeds drag the IFB destination to an empty 4 Wire Viewer so that it becomes the monitoring port The program feeds are then added to the 4 Wire Viewer which is now attributed to the IFB destination port IFB destination amc MS DiriTDiril e Tame Talkers o PrdaTPrdat M lt rB 4 wire as a program feed Figure 1 39 4 Wire Viewer Configured as an IFB With this configuration the program feeds placed in the 4 Wire Viewer will be heard by the IFB destination If a talk key on a panel that is assigned to the IFB destination IFB source is selected an audio path is established between the panel and the IFB destination and the program feeds will be dimmed and the panel audio will be heard by the IFB destination as long as the audio path is present If the IFB destination is also a member of a conference then the conference will be added to the 4 Wire viewer and the conference audio will be heard by the IFB destination The program feed dimming level when IFB sou
19. can make to a preset layout ccr file These settings are saved in the layout file Once user restrictions are saved in the layout file they can only be changed or removed by starting Production Maestro with the Admin option and making the required changes and then saving the layout file again If Production Maestro is not started with the Admin option the User Restrictions settings menu is not displayed and the settings cannot be changed In this way a system administrator can manage the activities of a number of users by assigning them specific setups and elements that Eclipse Production Maestro V5 2 User Manual Pro Mode Only 44 they can change without being able to modify any other aspect of the System Ik TRE Fu gog Remove configure palette and canvas C Remove cursor meter Restrict to items on Palette Prevent level adjustment Figure 1 52 User Restrictions in Admin Mode Remove Configure Palette and Canvas This user restriction is only displayed if Production Maestro is running in Pro mode and has been started with the Admin option If this restriction is active only the Assignment and Alias modes will be available to the user The user will not be able to add conferences 4 Wire Viewers or preset conferences to the canvas or remove them from the canvas The user will also be unable to use the Configure Palette mode to change the devices available on the palette The user will have full
20. receipt of the replacement or will be invoiced for the list price of a new product iii To obtain an RMA number or request an AWR 1 North and South America Asia Pacific and US Military Hours 0800 1700 Pacific Time Days Monday Friday Tel 1 510 337 6600 Email SalesSupportUS clearcom com 2 Europe the Middle East and Africa Hours 0800 1700 GMT 1 Days Monday Friday Tel 44 1223 815000 Email SalesSupportEMEA clearcom com iv Note AWRs are not available for UHF WBS Analog wireless intercom systems UHF WBS Analog wireless intercom systems out of box failures must be returned to Alameda for repair v Note Out of box failures returned after 90 days will be repaired and not replaced unless approved by Clear Com Management Note AWRs are not available after 90 days of receipt of product unless an AWR Warranty Extension is purchased at the time of product purchase vi Clear Com vii Technical Support amp Repair Policy vii Note Shipping charges including duties taxes and insurance optional to Clear Com s factory is the responsibility of the Customer Shipping AWRs from Clear Com is at Clear Com s expense normal ground or international economy delivery Requests for expedited shipping E g Next Day Air and insurance are the responsibility of the Customer REPAIR POLICY a Repair Authorizations All products sent to Clear Com or a Clear Com Authorized Service Partner for r
21. same way as a conference The 4 Wire viewer allows the user to visually monitor routing to from a 4 Wire port and to assign 4 Wires to 4 Wires sometimes known as XY routing Eclipse Production Maestro V5 2 User Manual 1 30 Unlike conferences shown on the canvas 4 Wire viewers can have their target changed in the assignment mode Other Tab Production Maestro Pro by Clear Com P A T6 Open Mi save C Refresh for Special Functions on o 4 Wire Viewer Template Preset Conference 4 Wire Viewer template copied onto canvas Notes Figure 1 37 4 Wire View Template includes Pro features Once the 4 Wire Viewer has been dropped on the canvas the mode can be switched to Assignment mode for use To make a port a monitored port it is dragged from the palette and dropped onto the 4 Wire viewer When this is done all the conferences the port is a member of are displayed in the 4 Wire viewer together with a list of all the ports that it has connections to If an additional port is assigned to one of the conferences that the monitored port is a member of then that new port will also be displayed in the connections list of the 4 Wire viewer for the monitored port I Production Maestro Pro by Clear Com Connect Mi Open re AEE Pro mode only Conferences a donas aana EOT a EB Musicus 00 iia SET TON i O 4 Wire being 2003720031 monitored Vini sio Keygroup ROLE ROLE a ecu EEE EL Ports conn
22. times regardless of the form or media in or on which the original or other copies may subsequently exist This license is not a sale of the original or any subsequent copy 2 COPYRIGHT a The copyright and all other rights in the Software produced by Clear Com shall remain with Clear Com or its suppliers You must reproduce any copyright or other notice marked on the Software on any copies that you make 3 YOU MAY a Use the Software only as specified in the license single site location or single user If you wish to use the Software at more than one site or with more than one user you must contact Clear Com and if required purchase further Licenses b Make one copy of the Software for archival or back up purposes and c Transfer the Software to an end user of a Clear Com product only if you have made it clear to Clear Com that you are not the end user and you assign all of your rights under this License and make no use of the Software yourself 4 YOU MAY NOT a Use the Software or make copies of it except as permitted in this License b Publish or distribute the computer images sound files or fonts included with the Software as computer images sound files or fonts c Translate reverse engineer decompile or disassemble the Software except to the extent the foregoing restriction is expressly prohibited by applicable law d Rent lease assign or transfer the Software except as set out above or e Mo
23. to accept the foregoing warranty in lieu of all such items b IN NO EVENT SHALL CLEAR COM BE LIABLE FOR ANY LOSS OF PROFITS LOSS OF BUSINESS LOSS OF DATA OR USE OF DATA INTERRUPTION OF BUSINESS OR FOR INDIRECT SPECIAL INCIDENTAL EXEMPLARY MULTIPLE PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND WHETHER BASED ON CONTRACT TORT INCLUDING WITHOUT LIMITATION NEGLIGENCE WARRANT Y GUARANTEE OR ANY OTHER LEGAL OR EQUITABLE GROUNDS EVEN IF CLEAR COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES c The warranty is personal to you or end user if you have made it clear that you are not the end user and may not be transferred except as permitted expressly above d Clear Com shall not be a liable for failure to perform any obligation to you where such failure is due to circumstances beyond Clear Com s reasonable control e Clear Com offers extended warranties and if you are not satisfied with the above you should consider such warranties or consider separate insurance 8 RESTRICTED RIGHTS If this Software is acquired by or for the U S Government then it is pro vided with Restricted Rights Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of The Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraphs c 1 and 2 of the Com mercial Computer Software Restricted Rights at 48 CFR 52 227 19 or clause 18 52 22
24. to call a destination and interrupt all of that destination s other audio paths and establish a private conversation When the call is completed the destination s audio pathways are restored to their original state before the interruption KeyGroup KeyGroups provide a way of assigning a label to multiple panels simultaneously even within a networked matrix system Once the KeyGroups have been defined using ECS all the keys within a KeyGroup can be changed with a single assignment in Production Maestro Pro mode only Label A label is an alphanumeric name of up to five characters that identifies a source destination or control function accessed by an intercom panel Labels appear in the displays of the intercom panel Labels can identify panels ports interfaced to other external equipment fixed groups party lines and special control functions Clear Com Eclipse Glossary Clear Com Eclipse Glossary Multiplexing The process by which two or more signals are transmitted over a single communications channel Examples include time division and wavelength division multiplexing Non volatile Memory Data stored in the CPU s firmware ROM that is not lost when the power is turned off Palette The port keyGroup and Monitor selection screen in Production Maestro Panel Also referred to as station in some cases usually older manuals Any intelligent intercom device connected to the rear panel analog ports of the central matrix This
25. which the user can configure Alias labels for conferences panels or 4 wire ports These aliases can be dragged onto a conference on the canvas to change the conference default ECS name to an alias name live The new label will appear on all panel keys with this conference assigned to them in ECS These labels are unicode and as such support all unicode character sets Production Maestro by Clear Com DOOR 4 Connect PM open save GRefresh Undo Feo Setti ClearComm Full Screen D Figure 1 28 Initial Alias Display To create a new alias type the name of the new alias into the blank area and then drag it to the palette area The new alias can also be dragged directly onto a conference on the canvas without first being dragged onto the palette area The alias operation can also be reversed allowing an alias already on the canvas to be dragged back onto the Alias palette An alias can also be dragged onto to a 4 wire viewer on the canvas to rename the 4 wire port that has been assigned to the viewer Clear Com 1 23 Eclipse Production Maestro V5 2 User Manual Production Maestro by Clear Com e Connect Open E Refresh Undo Y Figure 1 29 Alias Creation When an Alias is dragged onto a conference the conference on the Rack is aliased to the new name Production Maestro Pro by Clear Com DER Comet Pi Open W sae Refresh etting O Clear Com EL E Y Conference i Ali
26. 7 86 d of the NASA Supplement to the FAR as appli cable Contractor manufacturer Clear Com Limited 7400 Beach Drive Cambridge England CB25 9TP or Clear Com LLC 850 Marina Village Parkway Alameda CA 94501 Eclipse Production Maestro V5 2 User Manual 9 OTHER ISSUES a Any failure by Clear Com to insist on its strict rights under this Agreement shall not be deemed to be a waiver of those or any other rights and only a duly executed written release shall constitute such a waiver b If any of these conditions is deemed invalid or unenforceable the remainder shall be unaffected c Clear Com s dealings with you shall be governed by English law if you are resident in the EMEA region and California law if you are resident elsewhere The federal and state courts of California for Non EMEA Customers and English Courts for EMEA Customers shall have exclusive jurisdiction to adjudicate any dispute arising out of this Agreement d If any document is written in more than one language the English text shall prevail e Capitalized terms not defined herein shall have the meanings set forth in Clear Com s Terms and Conditions as amended from time to time Clear Com Eclipse Production Maestro V5 2 User Manual CONTENTS ECLIPSE PRODUCTION MAESTRO 1 1 Introduetion rue eret ea ea a xU RR who De CR d 1 1 Production Maestro Startup 0 0 0 cece eee 1 3 Canvas Background sas ou xmi pem cute eke PES ETE 1 5 U
27. Clear Com s then current published charges to restore such Covered Products to a condition eligible for further service under this Agreement Clear Com shall be excused from and shall not be liable for any failure or delay in performance under this Agreement due to the foregoing or any causes beyond its reasonable control 3 Limitation of Liability IN NO EVENT WILL CLEAR COM BE LIABLE UNDER THIS AGREEMENT FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS REGARDLESS OF THE FORM OF ACTION EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES 4 Assignment Neither party may assign this Agreement or any portion thereof without the prior written consent of the other except in the event of a merger sale of all or substantially all of the assets or other corporate reorganization 5 Ownership of replaced parts or product All replaced parts or products become the property of Clear Com 6 Entire Agreement This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous proposals oral or written and all other communications between them relating to the subject matter of this Agreement Clear Com iii Standard Limited Warranty Clear Com Standard Limited Warranty TECHNICAL SUPPORT amp REPAIR POLICY NOVEMBER 1 2008 In order to ensure that your experience with Clear Com and our World C
28. Eraser TB meter Figure 1 41 Toolbar Showing Audio Meter Control Add the required 4 Wire port to the palette if it is not already present To add an input meter drag the meter control to the left hand side of the 4 Wire in the palette The meter display will appear at the top of the 4 Wire To add an output meter drag the meter control to the right hand side of the 4 Wire in the palette The meter will appear at the bottom of the 4 Wire Clear Com Eclipse Production Maestro V5 2 User Manual Drag audio meter to left m a side of port to add an MB MusicMusic 0 input meter ic e Audio input meter added to port on palette ree side of port to add an output meter D E Audio output meter added to port on palette Input meter A Output meter Figure 1 42 Adding Audio Meters to a 4 Wire on the Palette To remove a meter from a 4 Wire port on the palette the user must be in Configure Palette mode Use the mouse to drag the audio meter away from the 4 Wire port and drop it on the palette To Adda Meter to a 4 Wire on the Canvas A new type of Fixed 4 Wires has been introduced in release V5 2 Unlike the 4 Wire viewer it is not possible to change the 4 Wire attached to the Fixed 4 Wire viewer once it has been added to the canvas Note It is not possible to add meters to the 4 Wire viewer introduced in previous versions of Production Maestro Fixed 4 Wire viewers are displayed in Configure Canvas mode
29. Finalizing installation BEFORE USING THIS SOFTWARE USING THE SOFTWARE INDICATES YOUR ACKNOWLEDGMENT THAT YOU HAVE READ THE FOLLOWING AND AGREE TO ITS TERMS IF YOU DO NOT AGREE RETURN THE SOFTWARE COMPLETE TO VITEC GROUP COMMUNICATIONS LIMITED OR CANCEL THE INSTALLATION THIS IS YOUR PROOF THAT YOU HAVE A VALID LICENSE PLEASE TREAT IT AS VALUABLE PROPERTY VITEC GROUP COMMUNICATIONS LIMITED ORVITEC t IMPORTANT CAREFULLY READ THE FOLLOWING M l accept the license agreement Figure 2 2 Production Maestro Software License InstallAware Click on the acceptance checkbox to accept the license conditions and then click on Next to continue with the installation The installer will display the options for the installation path and the space requirements Clear Com 2 3 Eclipse Production Maestro V5 2 User Manual Clear Com Production Maestro InstallAware Wizard Destination Folder Collecting information Please select the destination Folder For the application ED Program Files I Accessories HO Adobe ED Advin BE Avaya CCleaner H CDXTRACT4 Cil Preparing installation Installing Finalizing installation E Clear Com E E CMAPSi E 5 Common Files ComPlus Applications Eolder path C Program FilesiClearComiProduction Maestro Space Required InstallAware Figure 2 3 Production Maestro Installation Path The installation folder can be changed by editing the folder path
30. In the absence of a Software Update containing a program correction and no available workaround to mitigate the problem at the discretion of Service Sales Engineering or Product Management the Customer may be provided a Software Upgrade under warranty 2 Exclusions Services do not cover damage or failure caused by any occurrence beyond Clear Com s reasonable control including without limitation acts of God fire flooding earthquake lightning failure of electric power or air conditioning neglect misuse improper operation war government regulations supply shortages riots sabotage terrorism unauthorized modifications or repair strikes labor disputes or any product failure that Clear Com determines is not a result of failure in the Services provided by Clear Com Further Services excluded from this Agreement include services required due to errors or omissions in Customer purchase orders installation or maintenance of wiring circuits electrical conduits or devices external to the products replacement or reconditioning of products which in Clear Com s opinion cannot be reliably maintained or properly serviced due to excessive wear or deterioration Customer s failure to maintain the installation site in accordance with the environmental specifications of the products or service on products removed from the location originally specified by Customer and or reinstalled without the prior written approval of Clear Com Customer will pay
31. NS The installer will create entries in the programs menu and optionally these can be copied to the desktop The Production Maestro command line can include parameters to specify configuration and layout files to be opened on startup and program configuration options The Production Maestro configuration options are SIM runs Production Maestro in simulation mode An entry to run Production Maestro in simulation mode is automatically created by the installer in the programs menu By default Production Maestro in simulation mode is emulates a system with a PRO license STANDARD this option may be added to the SIM option to force simulation mode to emulate a system with a non PRO license ADMIN runs Production Maestro in administrator mode only valid in Pro mode This makes some additional settings available that allow a system administrator to place restrictions on user actions These settings are saved in the layout file If a layout file has not been saved in administrator mode no user restrictions will be saved LAN2 uses the Lan2 IP address s to connect to the Linked Set ASSOCIATED PANEL this option allows the system administrator to set up a command line that will specify the associated panel to be used The format of the command line is ASSOCIATED PANEL PORT lt system number gt lt port number Eclipse Production Maestro V5 2 User Manual 10 for example ASSOCIATED PANEL PORT 1 3 for port 3 on system 1
32. OLICY a Authorizations All products returned to Clear Com or a Clear Com Authorized Service Partner must be identified by a Return Material Authorization RMA number b The Customer will be provided with an RMA number upon contacting Clear Com Sales Support as instructed below c The RMA number must be obtained from Clear Com via phone or email prior to returning product to the Service Center Product received by the Service Center without a proper RMA number is subject to return to the Customer at the Customer s expense vi Clear Com Technical Support amp Repair Policy d Damaged equipment will be repaired at the Customer s expense e Returns are subject to a 15 restocking fee f Advance Warranty Replacements AWRs i During the first 30 days of the Standard Warranty Period Once the equipment fault has been verified by Clear Com or its authorized representative Clear Com will ship a new replacement product The Customer will be provided with an RMA number and be required to return the faulty equipment within 14 days of receipt of the replacement or will be invoiced for the list price of a new product ii During days 31 90 of the Standard Warranty Period Once the equipment fault has been verified by Clear Com or its authorized representative Clear Com will ship a like new fully refurbished replacement product The Customer will be provided with an RMA number and be required to return the faulty equipment within 14 days of
33. Production Maestro can be run in simulation mode from the programs menu or from a desktop shortcut using the command line argument SIM see Command Line Options on page 2 9 for more information Look in ECS 2 ti ConfigWithRemotes E Eclipse Fibre Trunk MyRecent Eclipse Fibre Trunki Documents Desktop My Documents My Network File name o A Places Files of type CCN Files y Cancel Figure 1 8 Network Configuration File Open Dialog While Production Maestro is attempting to connect to the matrices referenced in the ccn file it will display the message Connecting to Clear Com Eclipse Production Maestro V5 2 User Manual and a list of the IP addresses it is attempting to connect to in the bottom left hand corner of the Production Maestro display Open The Open button opens a Production Maestro conference configuration ccr file This is the conference layout file which stores the Production Maestro screen configuration such as palette width canvas configuration audio level meters settings and palette configurations The ccr file does not contain the port information as this is read directly from the matrices by Production Maestro The ccr file also does not contain the alias level or routing assignments made by Production Maestro Look in ECS Y j 2 gt PM Demo1 My Recent Documents E sktop om De My Documents My C puter LS gt By nese File name
34. S 0 Figure 1 47 Associated Panel Setting A panel or port can be dragged and dropped from the palette onto the Associated Panel and the settings can be adjusted as for a normal panel Once a panel has been set up as an associated panel it is possible to talk to any conference on the canvas from the associated panel by clicking and holding the T button talk on the top right of the conference display see Figure 1 33 on page 1 26 When this is done the associated panel is added to the conference list until the T button is released in Production Maestro Clear Com Eclipse Production Maestro V5 2 User Manual Clear Com Production Maestro Pro by Clear Com Admin s Connet MR Open Msave Refresh Undo 1 gt dile ws dil sy a EB nens 2 Figure 1 48 Associated Panel Talking to a Conference Associated Meter Port The associated meter port allows a 4 Wire port configured as Direct to be used as a single audio meter connected directly to the PC running Production Maestro To set up an Associated Meter Port drag the 4 Wire port to be used as the audio meter from the palette onto the Associated Meter Port Production Maestro Pro by Clear Com ME W Save Refresh Undo Figure 1 49 Associated Meter Port Assigned Once the port has been assigned it will be treated as audio meter zero For the audio meter to be used by Production Maestro the port must be
35. STRO DATA BACKUP If Production Maestro is being installed as an update to an existing Production Maestro installation it is recommended that all the Production Maestro layouts are backed up by exporting them to Clear Com Configuration files Production Maestro configurations are saved as ccr files These should be placed in a directory outside the directory tree used by the currently installed Production Maestro They can also be backed up to external media such as CD or DVD To export the ECS system configurations they should be exported by opening the My Systems and selecting the Export Layout option on the My Systems toolbar The directory and filename can then be selected and the configuration saved as a ccn file by clicking on the Save button in the Save as dialogue SOFTWARE INSTALLATION Ensure that the installer has full Administrator rights as these are required in order to install Production Maestro 1 Insert the installation media into the computer s CD DVD drive 2 The installation media should autorun and display a menu Select the Production Maestro installation option from the menu to start the installation If the installation media does not autorun navigate to the Production Maestro folder and select and run the file setup productionmaestro exe to start the installation manually 3 Follow the instructions on the screen to install the software described below in Production Maestro Installation Details o
36. aced on the canvas it can be given a name using the Alias mode in the same way as a normal ECS conference Any number of preset conferences may be placed on the canvas in this way To populate a preset conference select Assignment mode and populate it with 4 Wire ports key groups and monitors from the palette as required To apply it to an existing conference simply drag and drop the preset conference onto the target conference and the contents of the preset conference will be added to the existing conference The name of the existing ECS conference will be changed to that of the preset conference Clear Com Eclipse Production Maestro V5 2 User Manual Conferences al 200 MN Preset conference 4 being copied to conference S1P2 GL dle Preset conferences ci EO as a A e A reed a AS lt eel MR a e eo e E ci M Alas d ri Figure 1 23 Using Preset Conferences If an eraser is added to the preset conference and the preset conference is then added to an existing conference the current members will be erased and replaced by the members of the preset conference Preset conferences are only created within Production Maestro and are not sent to the matrix Only when they are applied to existing conferences are changes sent to the matrix Pro Mode Only Drag as Preset to a Conference Existing conferences can also be used in the same way as preset conferences using the D
37. as Conference to be aliased Second Alias being edited Figure 1 30 Conference Aliases Available Aliases are stored as part of the Production Maestro configuration They are not shared between Production Maestro users 1 24 Clear Com Eclipse Production Maestro V5 2 User Manual Clear Com Configure Canvas All conferences available on the matrices connected to Production Maestro are displayed in the palette area The conferences that are to be configured or edited can be dragged onto the canvas area ready to be edited In this way the configure canvas mode allows the user to design the layout of their work space to suit their work flow It is not possible to make an assignment in Configure Canvas mode i Production Maestro Pro by Clear Com e Connect fj Open ME Save CG Refresh Undo Conferences 4 wires Other Name Search a PLOO1 PLOOZ PL003 PLOO4 Figure 1 31 Configuring the Canvas with Conferences Pro mode In Production Maestro two canvases are available for configuration the second canvas is behind the first and can be accessed by using the mouse to move the top of the first canvas down to give access to the second canvas 1 25 Eclipse Production Maestro V5 2 User Manual 26 Ie Production Maestro Pro by Clear Com Admin Tome op save Creieh unos Canvas 2 Division between canvas 1 and canvas 2 Canvas 1 100 Figure 1 32
38. at it can be pasted into other documents CANVAS BACKGROUND The canvas background defaults to the supplied background file back jpg in the Production Maestro installation directory The default background file may be replaced with a customized file of the same name to show the house logo user set up instructions conference info or just a picture If a default file is already present for example included in the installation this will be used If the canvas background file is renamed or deleted the canvas background will be plain white or charcoal Pro mode option only For Pro users there is a secondary background back2 jpg for the second canvas USING PRODUCTION MAESTRO PRODUCTION MAESTRO TOOLBAR BUTTONS Connect The Connect button opens a dialog window and prompts for a Clear Com configuration ccn file The IP addresses of the matrices in the configuration are extracted from the configuration file and IP connections are made to these matrices No other data such as port lists is read from ccn files information on ports conferences and keygroups Pro mode only is read live from the matrix or matrices This means that Production Maestro clients are automatically updated with changes to the configuration made by the ECS application Note Production Maestro can be run in simulation mode where the port and conference information will be read from the ccn file and no attempt will be made to connect to any matrix
39. ation VOX In the Eclipse system when audio at a panel exceeds a threshold a light switches on at the panel s port card to visually cue the operator The threshold level is set in the Eclipse Configuration Software V Series Communications panels used with Eclipse systems providing advanced facilities Available in rack mount and desktop formats Clear Com Eclipse Glossary Clear Com Eclipse Manuals ECLIPSE MANUALS The following manuals are available covering Eclipse products and accessories SOFTWARE MANUALS Eclipse Configuration Software ECS Instruction Manual 810299Z Eclipse Logic Maestro Instruction Manual 810414Z Eclipse Production Maestro Quick Start Guide 810409Z Eclipse Production Maestro Installation and User Guide 810410Z Eclipse DECTSync Manual 810412Z Eclipse Host Computer Interface HCl Manual 810413Z HARDWARE MANUALS Eclipse Omega Matrix Instruction Manual 810290Z Eclipse Median Matrix Instruction Manual 810347Z Eclipse PiCo Matrix Instruction Manual 810348Z Eclipse 32 Matrix Instruction Manual 810315Z Eclipse Matrix Installation Manual 810298Z Eclipse Upgrade Reference Manual 810377Z Eclipse V Series Panels User Manual 810365Z Eclipse FOR 22 4 Wire Interface Instruction Manual 810306Z Eclipse CCI 22 Party Line Interface Instruction Manual 810307Z Eclipse TEL 14 Telephone Interface Instruction Manual 810308Z Eclipse GPI 6 General Purpose Inputs Instruction Manual
40. be exported from My Systems as ccn files which can be read by Production Maestro If Production Maestro does not find a valid license on the target matrix or one of the target matrices in a linked set an error message will be displayed at the top of the canvas highlighted in red d Production Maestro by Clear Com Mox MI Open E Men r Redo Settings Oar lom rison O i mcum mim mum eme wm Figure 1 4 Production Maestro License Error In order to obtain a valid license please complete and return the passcode request form at the end of this manual The license key must be downloaded to the matrix by entering it into the system options page in ECS and downloading a map to the matrix If the 31 day demo mode license key on the matrix is about to expire a warning message will be displayed at the top of the canvas highlighted in orange Other warning messages about licenses are also highlighted in orange Refer to the section on licensing for further information on Production Maestro licensing requirements Eclipse Production Maestro V5 2 User Manual 1 4 Com If Production Maestro by Clear Com e Connect E G Refresh Undo M Clear Com Fulsceen 1 Using ECS export your CCN file from My Systems h p 2 Click Connect and use your CCN file to connect to your matrices ear 3 Use Configure Palette mode to add ports to the Palette y 4 Use Configure Canvas mode to add conferences and
41. but it is recommended that the default path is accepted Click on the Next button to accept the path and continue with the installation The installer will display the start group for Production Maestro and the user setup 2 4 Clear Com Eclipse Production Maestro V5 2 User Manual Clear Com Production Maestro Installhware Wizard Start Menu Collecting information Please select the Start Menu group for the application TR A Clear ComiProduction Maestro Preparing installation Installing You may choose to create shortcuts for all users or just for yourself Finalizing installation O All Users i5 Just Me InstallAware Figure 2 4 Production Maestro Start Setup The Start Menu group can be edited if required to change it from the default group of Clear Com It is recommended that the default value is used A shortcut to Production Maestro will be created either for the user installing the software or for all users This is selected by clicking on the appropriate radio button Click on the Next button to continue to the install confirmation screen Clear Com 2 5 Eclipse Production Maestro V5 2 User Manual Clear Com Production Maestro InstallAware Wizard Ready to Install Collecting information Setup is ready to start installing Clear Com Production Maestro Preparing installation Installing Please click Next to install now Click Back to review your installation settings Finalizing instal
42. control of the conferences and 4 Wire Viewers already on the canvas and will be able to add elements from the palette to conferences and 4 Wire Viewers The user will also be able to remove elements from conferences and 4 Wire Viewers even if those elements are not present on the palette and have been assigned to conference or 4 Wire Viewer by another user The user will also be able to assign Aliases to conferences and 4 Wire Viewers on the canvas This setting will also present the user from changing the associated panel or assigning an associated panel Associated panels may be assigned at run time by a command line option see the section on command line options in the Installation chapter In this mode the Settings button is not available on the toolbar so the user will not be able to change the prompts or theme settings Clear Com Eclipse Production Maestro V5 2 User Manual Pro Mode Only Clear Com Eclipse Production Maestro V5 2 User Manual Production Maestro Pro by Clear Com dx lx save Refresh 1 243 a e EE sq et O wns S1P10 tr S1P13 tr S1P16 uj Mind cc ss 2190 am ever e 2520 tts m rau o 8 319 BB PO A a stami LIO in ns UIN PN mm ew COCINA tt L mto gt O via v Alias 100 n Figure 1 53 Layout File with Assignment Mode Restricted Only the Assignment and Alias mode tabs are present and Settings are no
43. dify the Software or merge all or any part of the Software in another program 5 TERM a This License shall continue for as long as you use the Software However it will terminate if you fail to comply with any of its terms or conditions You agree upon termination to destroy all copies of the Software The Limitations of Warranties and Liability set out below shall continue in force even after any termination 6 LIMITED WARRANTY a Clear Com warrants that the storage media in this Software will be free from defects in materials and workmanship for 90 days from the date you acquire it If such a defect occurs return it to us Clear Com Eclipse Production Maestro V5 2 User Manual Clear Com at the address below and we will replace it free This remedy is your exclusive remedy for breach of this warranty b After the initial 90 days THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE PERFORMANCE ACCURACY RELIABILITY OR NON INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS This constitutes an essential part of this License 7 LIMITATION OF LIABILITY a For the avoidance of doubt all conditions imposed by law covering matters such as fitness for purpose compliance to description negligence and quality are expressly excluded from this agreement and you agree
44. e operations to a preset conference will not display warning prompts if the members already exist in another conference ZOOM The canvas can be zoomed either by rolling the mouse wheel over a blank section of canvas or by double clicking Double click alternates between Zoom To Fit and standard zoom Clear Com Eclipse Production Maestro V5 2 User Manual INPUT AND OUTPUT Interface input and output levels are displayed while they are in the palette If the mouse pointer is positioned on a device the device parameters are displayed in a parameter window under the device Input Output Level Level 3 179 Type Direct System 3 A Port 179 Device Input Level 0 dB Parameters Output Level 0 dB In use in S1P10 Figure 1 25 Device Parameters in Production Maestro The input or output level can be changed by selecting the input or output level of the device and rolling the mouse wheel while it is selected The color and density of the level block changes as the level changes from 72dB to 18dB changing from black to grey to transparent to orange to red with values around 0 being transparent The input or output value is displayed on the device and in the device parameter window If the level is set to 72dB it will displayed as Cut rather than 72 on the device icon The tooltip will display the level as ype i Syst 179 Port 179 7 179 Input Level 72 dB Input Level 21 dB ft Level B Input Level 6dB Input Leve
45. ected i 100 Figure 1 38 4 Wire Viewer Monitoring a Port Clear Com Eclipse Production Maestro V5 2 User Manual Pro Mode only Clear Com Additional ports can be connected to the port being monitored by dragging and dropping the required port into the 4 Wire Viewer These ports appear in the 4 Wire Viewer list and a new talk and listen crosspoint will be made between the new port and the monitored port The matrices will be updated by Production Maestro with the new configuration The effects of dragging and dropping a new port into a 4 Wire Viewer list differs depending on whether the left or right mouse button is used to select the port The left mouse button always performs the default operation while the right mouse button performs the non default operation If the left mouse button is used to select and drag a port from the palette to the destination 4 Wire Viewer it will be added to that viewer without affecting any other 4 Wire Viewer If the right mouse button is used to select and drag a port from the palette to the destination 4 Wire Viewer it will be exclusive to the destination viewer and will be removed from any other viewer it may be listed in The talk and listen properties of the new port can be changed by clicking on the talk or listen buttons as with ports in conferences Ports that have been added to the monitored port in the 4 Wire Viewer can also be disconnected fro
46. ed with the same product or a sales credit will be issued at the sole discretion of Clear Com 3 Headsets handsets microphones and associated spare parts as well as UHF wireless IFB products have a Limited Warranty of one year 4 UHF WBS Analog wireless intercom systems have a Limited Warranty of three years Clear Com i Standard Limited Warranty b All software products including Concert Client and Server ECS Production Maestro and Logic Maestro are warranted for one year and shall substantially conform to published specifications The media on which the Software is furnished is warranted to be free of defects in material and workmanship under normal use for a period of one year 6 Any Clear Com products that are listed within the last time buy period have the same Limited Warranty for their type 1 i 1 1 1 5 as above d Any Clear Com product that is repaired or supplied as a replacement under the terms of this Limited Warranty shall inherit the remaining warranty period from the original product e Standard Warranty Period Start Date i Dealer Distributor Sales In view of Dealer or Distributor stocking practices the Standard Warranty Period for products sold through Dealers or Distributors will commence from the Clear Com invoice date and will include an automatic extension of three months Any valid warranty claim within the Standard Warranty Period as determined by the Clear Com invoice date will be covered w
47. en only monitor monitor type Ident type Monitor Figure 1 36 Split Label Monitors When a split label port is added to the palette the fact that it is a monitor is stored as part of the palette configuration When a monitor is added to a conference it is automatically added as a listen only member If a split label monitor port is added to a conference Production Maestro will add it as a monitor ident pair If a split label port intended not to be used as an ident monitor pair port non monitor is added to a conference it will be added as TL Talk Listen so it will not be shown as a monitor If itis changed toa L listen member it will not be shown as a monitor However if the configuration is reloaded it will be shown as a monitor at that point The input and output levels for monitors are set in the same way as for ports and panels Disconnected Indication when Production Maestro is not connected to a matrix and therefore has no port information to apply to the current configuration Zoom Display The Zoom display at the bottom right of the screen see Figure 1 13 displays the current zoom level of the display 4 WIRE VIEWER A 4 wire viewer monitor is provided by default in the Canvas Configuration under the Other tab to allow a 4 wire port to be monitored and the connections to that port modified In order to use the 4 Wire Viewer it must be dragged and dropped onto the canvas in Configure Canvas mode in the
48. epair must be identified by a Repair Authorization RA number see above b The Customer will be provided with an RA number upon contacting Clear Com Customer Services as instructed below c The RA number must be obtained from Clear Com via phone or email prior to returning product to the Service Center Product received by the Service Center without a proper RA number is subject to return to the Customer at the Customer s expense d Return for Repair i Customers are required to ship equipment at their own cost including transportation packing transit insurance taxes and duties to Clear Com s designated location for repair 1 Clear Com will pay for the equipment to be returned to the Customer when it is repaired under warranty 2 Shipping from Clear Com is normal ground delivery or international economy Requests for expedited shipping E g Next Day Air and insurance are the responsibility of the Customer ii Clear Com does not provide temporary replacement equipment loaner during the period the product is at the factory for repair Customers should consider a potential prolonged outage during the repair cycle and if required for continuous operations purchase minimum spare equipment required or purchase an AWR Warranty Extension iii No individual parts or subassemblies will be provided under warranty and warranty repairs will be completed only by Clear Com or its Authorized Service Partners iv Customers req
49. estro Pro by Clear Com Conference Device being assigned to conference Devices available for assignment includes Pro mode features Figure 1 16 Assigning a Device to a Conference MOUSE OPERATION FOR ASSIGNMENT Default Mouse The effects of dragging and dropping a new port into a conference list Operation differs depending on whether the left or right mouse button is used to The left mouse button select the port The left mouse button always performs the default always performs the operation while the right mouse button performs the non default default operation while operation the right mouse button performs the non default operation The default operation left mouse button when assigning a port to a conference from the palette is to add the port to the conference without affecting any other conference The non default operation right Clear Com Eclipse Production Maestro V5 2 User Manual mouse button will add the port to the conference exclusively removing that port from any other conference it is assigned to It will not remove the port from any 4 Wire Viewer it is assigned to This also applies to Idents and Monitors Ports may also be moved between conferences by dragging and dropping In this case the default operation is to move the port from one conference to another while the non default operation is to copy the port from one conference to another This also applies to 4 Wire Viewers This also applie
50. eters consumes system resources so the more meters displayed in Production Maestro the more load the PC will be subject to If extensive use is being made of audio level metering a minimum specification PC may not be suitable Eclipse Production Maestro V5 2 User Manual When performing cross system metering in a fiber linked system i e the point being metered and the EMC card are in different matrices fiber channels will be used Therefore it is advisable to place the EMC card in the matrix where most metering is likely to take place Note It is not possible to perform output level metering of ports that are not on the same system as the EMC card Input meters display the audio level into the matrix from a port after input level adjustment has been applied Output meters display the audio output level from the matrix to a port after output level adjustment has been applied Conference meters display the mixed audio level If their own output level is set to Odb conference members will hear it The meter setups are saved as part of the Production Maestro configuration in the ccr file Audio level meters can be added to 4 Wire ports in the palette in a reduced format To Add a Meter to a 4 Wire on the Palette Select Configure Palette mode An audio meter control will be displayed on the toolbar at the top of the canvas area next to the eraser Sort by System Port A Sort by Name Sort by Type Name Search
51. ior agreements representations and understandings between you the Customer and Clear Com and their authorised representatives relating to the subject matter hereof i e the Software but shall otherwise be subject to Clear Com Terms and Conditions as amended from time to time For the avoidance of doubt in the event of conflict these terms shall prevail b No variation to these terms nor any other terms or conditions proposed by you shall be of any effect unless recorded in a written document signed by Clear Com You confirm that any statement made to the contrary by you or on your behalf shall not apply to this License C You confirm that you are not relying on any statement made by or on behalf of Clear Com other than statements recorded in a written document signed by Clear Com d Clear Com and its licensors reserve all rights not expressly granted to you Clear Com s licensors are intended third party beneficiaries of this Agreement and have the express right to rely upon and directly enforce the terms set forth herein e You agree that the Software belongs to Clear Com and its licensors You agree that you neither own nor hereby acquire any claim or right of ownership to the Software or to any related patents copyrights trademarks or other intellectual property Eclipse Production Maestro V5 2 User Manual Clear Com and its licensors retain all right title and interest in and to the Software and all copies thereof at all
52. ithin all regions with the exception of Military Aerospace and Government MAG EXCEPT AS SET FORTH HEREIN LIMITED WARRANTY CLEAR COM MAKES NO OTHER WARRANTIES EXPRESS IMPLIED OR STATUTORY INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY NONINFRINGEMENT OF THIRD PARTY RIGHTS OR FITNESS FOR A PARTICULAR PURPOSE ALL OF WHICH ARE EXPRESSLY DISCLAIMED 1 Standard Limited Warranty Clear Com warrants its products including supplied accessories against defects in material or workmanship for the time periods as set forth below provided it was purchased from an authorized Clear Com dealer or distributor a Pursuant to this Limited Warranty Clear Com will at its option i repair the product using new or refurbished parts or ii replace the product with a new or refurbished product b Remedies In the event of a defect the rights detailed in 1 a are your exclusive remedies For purposes of this Limited Warranty refurbished means a product or part that has been returned to its original specifications c Standard Warranty Period by Product i All Clear Com brand systems and products including belt packs have a Limited Warranty of two years with the exception of 1 Cables accessories components amp consumable items have a Limited Warranty of 90 days 2 Any Clear Com product that has been classified as obsolete at the time of sale has a Limited Warranty of 90 days from sales and will be replac
53. ithout further supporting evidence All warranty claims after this date must be supported by the Customer s proof of purchase that demonstrates the product is still within the Standard Warranty Period as detailed in Section 1 c i above plus the automatic three month extension from their purchase date ii Direct Sales The Standard Warranty Period will commence from the date the product was shipped from Clear Com to the Customer The Standard Warranty Period start date for contracts that include commissioning will be the date of the Site Acceptance Test SAT or one month from conclusion of the commissioning project whichever is earlier f Invalidation of Warranty i This Limited Warranty shall be invalidated if the product s outer case has been opened and internal modifications have been made or damage has occurred or upon the occurrence of other damage or failure not attributable to normal wear and tear Authorized modifications with Clear Com s express written permission will not invalidate the warranty 9 Software Updates i Software Updates are released periodically to correct discovered program bugs During the Warranty Period software updates are available to Customers free of charge ii Clear Com Standard Limited Warranty h Software Upgrades i Software Upgrades include new Features and or Functional Enhancements and are not included as part of the Standard Warranty but may be purchased at the published rates ii Note
54. l 18 dB Output Level 0 dB Output Level 0 dB Output Level 0 dB Output Level 0 dB Output Level 0 dB P10 Inu S1P10 In use in 1P10 Inusein SiPi0 Tine hi P10 ve lt dB Level Ie Figure 1 26 Input Output Level Color Coding Double clicking on an input or output level where the level can be adjusted will automatically cut the audio by setting the level to 72dB Cut Double clicking again will restore the level to its previous value If the mouse wheel is used to adjust the level while it is cut the previous level is lost and the new level will be 72dB Cut Clear Com 1 21 Eclipse Production Maestro V5 2 User Manual Pro Mode Only 22 AUDIO PRESENCE TALLY When Production Maestro is running in Pro mode an Audio Presence Tally can be displayed on 4 Wire ports in the palette provided that the Audio Presence Tally option has been enabled for that 4 Wire port in ECS please refer to the ECS manual part 8102992 When audio is detected on a port on the palette with Audio Presence Tally enabled a green background will be displayed on the input level on the port Audio Presence Indication MTB MusicMusic LIL Figure 1 27 Audio presence Tally Enabled Note This feature is only available provided that the PC running Production Maestro is on the same network as the matrix the port is on Clear Com Eclipse Production Maestro V5 2 User Manual Alias Label Mode Alias label mode has a separate palette on
55. lass products is as beneficial effective and efficient as possible we would like to define the policies and share some best practices that can accelerate any problem solving processes which we may find necessary and to enhance your customer service experience Our Technical Support Return Material Authorization and Repair Policies are set forth below These Policies are subject to revision and constantly evolve in order to address our Customers and the Market s needs Accordingly these are provided by way of guidance and for information only and may be changed at anytime with or without Notice TECHNICAL SUPPORT POLICY a Telephone online and e mail technical support will be provided by the Customer Service Center free of charge during the Warranty Period b Technical support will be provided free of charge for all software products under the following conditions i The application operating and embedded software is installed on a product covered by Clear Com s Limited Warranty and 1 The software is at the current release level or 2 The software is one 1 version removed from current ii Older versions of software will receive best effort support but will not be updated to correct reported bugs or add requested functionality c For Technical Support i North and South America inc Canada Mexico and the Caribbean amp US Military Hours 0800 1700 Pacific Time Days Monday Friday Tel 1 510 337
56. lation 6 InstallAware Figure 2 5 Production Maestro Installation Confirmation Click on Next to proceed with the installation or Back to go back and change installation options If Next is selected the installation will be carried out Any support software will also be installed 2 6 Clear Com Eclipse Production Maestro V5 2 User Manual Clear Com Production Maestro InstallAware Wizard Installing Clear Com Production Maestro Collecting information Please wait Preparing installation Installing Finalizing installation i InstallAware Figure 2 6 Production Maestro Installing On completion of installation the final installer screen is display giving the user the option to start Production Maestro immediately on exiting the installer Clear Com 2 7 Eclipse Production Maestro V5 2 User Manual Clear Com Production Maestro InstallAware Wizard Clear Com Production Maestro Setup Complete Collecting information Clear Com Production Maestro has been installed successfully Preparing installation Installing Finalizing installation T Run Clear Com Production Maestro now InstallAware Figure 2 7 Final Production Maestro Installer Screen If the option to run Production Maestro immediately is left checked the introductory Production Maestro screen will be displayed Production Maestro by Clear Com DER eComect Open W Save O Refresh O Clear Com FuliSaeen
57. low Clear Com Eclipse Production Maestro V5 2 User Manual MODES OF OPERATION ASSIGNMENT MODE This is the main operating mode In this mode the palette containing the devices available for assignment and canvas layout are locked and it cannot be edited Actioning on Assignment Items from the palette such as interfaces and direct connections and monitors can be dragged from the palette and dropped into conferences on the canvas to make live changes to the matrices that Production Maestro is linked to Items can also be dragged and dropped from one conference to another Users should note that when 4 Wire direct interfaces are assigned to a conference using Production Maestro rather than ECS these interfaces will not be listed on V Series panels when viewing conference members This is due to such assignments being temporary rather than fixed in the ECS configuration When items are being dragged to conferences or 4 Wire Viewers an icon will be displayed next to the mouse pointer indicating what type of assignment is being made depending on which mouse button is being used Assignment object Mouse Pointer Copy assignment Figure 1 14 Copy Assignment Clear Com 1 13 Eclipse Production Maestro V5 2 User Manual Assignment object Mouse Pointer Move assignment Figure 1 15 Exclusive Move Assignment Note It is not possible to place a panel as a fixed source and destination into a conference W Production Ma
58. m from the assignment Clear Com Eclipse Production Maestro V5 2 User Manual Pro Mode Only Clear Com palette to a conference when it is already present in a different conference S1P10 LT J 2 190 already in use Sony amy 2202 em Figure 1 51 Item Assignment Prompt Pro mode only If the Cancel button is selected the item assignment will be cancelled If the Apply anyway button is selected the assignment will be completed If a port is present in multiple conferences all the audio from those conference will be present on that port potentially making it impossible for the port to be used to communicate with a single conference Any audio input from the port will be output to all the conferences it is present in which may also be unwanted Eraser Leaves Monitors Idents and Alias name Selecting this setting Pro mode only modifies the action of the eraser on conferences so that it will not delete monitors and idents added by Production Maestro from conferences If the conference name has been modified by the use of an alias in Production Maestro the alias name will be retained All the other effects of the erase will remain the same USER RESTRICTIONS If Production Maestro is in Pro mode and has been started with the Admin option additional settings are available see the section on command line options in the Installation chapter These settings enable an administrator to restrict the changes that an user
59. m the monitored ports by dragging the port out of the viewer and dropping it on an empty area of canvas or back in the palette More than one instance of the 4 Wire Viewer can be placed on the canvas so it is possible to use this to monitor a number of different ports simultaneously An alias can assigned to a 4 Wire by dragging and dropping an Alias from the Alias palette onto the viewer in the same way as conferences If the Production Maestro configuration is saved to a ccr file with 4 Wire viewers present they will also be saved with any ports being monitored and restored when the ccr file is opened Notes The Notes template Pro mode only is available under the Other tab in Configure Canvas mode and allows operator notes to be added to the canvas To enter a note select the template and type in the required text and then drag the note onto the canvas The note will remain fixed on the canvas in Assignment mode in the same way as conferences and 4 Wire viewers To remove a note from the canvas simply drag and drop the note onto the palette in Configure Canvas mode Eclipse Production Maestro V5 2 User Manual 32 Remote Crosspoints Display Production Maestro will display remote crosspoints in the 4 Wire Viewer in the same way as local crosspoints i e crosspoints to devices in the 4 Wire Viewer list remote to the system or systems that Production Maestro is connected to CONFIGURING AN IFB Production Maestro
60. munications product Sold under the CellCom name in USA and as FreeSpeak in Europe and Asia Central Matrix The term central matrix is used to differentiate the central hardware and software of the intercom system from the connected audio devices The central matrix consists of 1 The metal housing for the circuit cards and power supplies 2 The circuit cards 3 The power supplies 4 The rear panel connectors which connect the matrix s hardware to panels and interfaces Conference An internal matrix virtual party line or busbar where many panels and interfaces can talk onto or listen from the party line without talking to themselves Destination A device such as an intercom panel beltpack or interface to which audio signals are sent The device from which audio signals are sent is called a source Duplex All real time communication between individuals talking face to face is full duplex meaning that they can both talk and listen simultaneously The Eclipse matrices provide full duplex audio ECS Eclipse Configuration Software Software program that guides the operation of the central matrix circuit cards and connected panels Ethernet International standard which describes how information is transmitted across a network Provides for the efficient organization of network components Fiber optic Cable A fiber optic cable consists of a glass core covered with a reflective material called cladding and several layers of
61. n page 2 2 4 When the installation is complete a message appears on the screen to verify that the program has been successfully installed on the computer Click on the Finish button Clear Com 2 1 Eclipse Production Maestro V5 2 User Manual PRODUCTION MAESTRO INSTALLATION DETAILS After starting the installer will check that the required support files are available and that the version of Windows present will support Production Maestro The installer will then display the first installation dialogue screen Clear Com Production Maestro InstallAware Wizard Clear Com Production Maestro Pre Requisites Collecting information Your system lacks the following pre requisites required to install Clear Com Production Maestro Preparing installation Installing Microsoft Windows Installer 3 1 Finalizing installation Microsoft NET Framework 3 5 i Click Next to install the required pre requisi etup will resume once the required uisites have been installed succi InstallAware Cancel Figure 2 1 Production Maestro Installation Start Click on the Next button to continue The installer will display the software license agreement Clear Com Eclipse Production Maestro V5 2 User Manual ff Clear Com Production Maestro InstallAware Wizard License Agreement Collecting information Please review the license agreement below Preparing installation Vitec Group Communications Installing Software License
62. rag as Preset facility Pro mode only To access this position the mouse pointer over the conference options menu graphic to open the menu and click on Drag as Preset see Figure 1 24 Clear Com 1 19 Eclipse Production Maestro V5 2 User Manual Pro Mode Only 20 Preset operation Conference Mouse option menu graphic pointer d rag as Preset S1P21 LT jJ Figure 1 24 Using an ECS Conference as a Preset Conference Drag the conference onto the target conference and drop it to copy the contents to the target conference The source conference is not changed by this operation The name of the target conference is not changed by this operation In Pro mode this function can also be used to copy an existing conference to a preset conference In this case the effect depends on whether the left or right mouse button is used to drag and drop the conference onto the preset conference Drag as Preset to a Preset Conference The Drag as Preset function Pro mode only can be used to modify the contents of preset conferences In this case the left and right mouse buttons will have different effects If the left mouse button is used the contents of the original conference will be added to the preset conference If the right mouse button is used the contents of the original conference will replace the contents of the preset conference Any existing name assigned to the preset conference via an Alias is deleted Copy or replac
63. rce audio is present is specified in ECS when the IFB destination is set up Clear Com Eclipse Production Maestro V5 2 User Manual Clear Com 4 Wire Viewer IFB Destination Ni Dimmable Program feed audio Program feed IFB caller Panel with key to IFB destination Figure 1 40 IFB Setup in Production Maestro AUDIO LEVEL METERING CLEAR VU 6 Production Maestro V5 2 includes a new facility to meter audio levels for conferences and 4 Wire ports in real time This facility normally requires at least one LMC 64 Audio Meter card to be fitted to the matrix although limited use is possible without an LMC 64 card see Associated Meter Port This new facility is called Clear Vu 6 The number of audio meters provided by an LMC 64 card can be configuration to 16 32 48 or 64 in ECS and the total number of available meters will be displayed by Production Maestro Each time a meter is used the count will be updated on all Production Maestro clients The audio level information is broadcast by the LMC 64 cards so the Production Maestro clients must be on the same network as the LMC 64 cards unless switches or routers are configured to forward the broadcast data between networks Production Maestro does not require the IP address of the LMC 64 card The same audio meter data can be used by multiple Production Maestro clients so multiple assignments of the same audio meter will not use additional meters The use of m
64. roduction Maestro will attempt to reconnect to the matrix and will display the message Connecting to IP address of matrix gt in the bottom left corner of the window until the connection is restored Production Maestro will continue trying to reconnect indefinitely Port entities will be greyed out when Production Maestro loses contact with the matrix to indicate that their status is unknown When Production Maestro restores the connection it will display the message Loading IP address of all matrix gt as it reloads the device data from the linked set The display will be updated with the new configuration information and the port entities will no longer be greyed out Clear Com Eclipse Production Maestro V5 2 User Manual Clear Com CONFIGURING CONFERENCES Before Production Maestro can be used to configure conferences it must be given an initial system layout file ccn file exported from ECS see Export Project in the ECS manual part no 810299Z This file provides Production Maestro with the initial IP addresses see Connect on page 1 6 When Production Maestro connects to a matrix it obtains the current active assignments from the matrix All assignments made by Production Maestro are sent directly to the matrix If Production Maestro loses the connection to the matrix all assignments that have been made will remain in effect and any other Production Maestro client connected to the matrix will still be able to make
65. s to Idents and Monitors If the left mouse button is used to select and drag a port from the palette to the destination conference it will be added to that conference without affecting any other conference uo o SEO E E Drag port 3 199 from the palette to conference S1P12 using the left mouse button eZ SS Figure 1 17 Dragging and Dropping with the Left Mouse Button If the right mouse button is used to select and drag a port from the palette to the destination conference it will be exclusive to the destination conference and will be removed from any other conference it may be listed in Clear Com 1 15 Eclipse Production Maestro V5 2 User Manual Drag port 3 199 from the palette to conference S1P12 using the right mouse button Figure 1 18 Dragging and Dropping with the Right Mouse Button f the left mouse button is used to select and drag the port from one conference to another the port is removed from the source conference and placed in the destination conference Drag port 3 199 from conference S1P11 to conference S1P12 using the left mouse button Figure 1 19 Moving Ports with the Left Mouse Button If the right mouse button is used to select and drag the port from one conference to another the port is copied from the source Clear Com Eclipse Production Maestro V5 2 User Manual conference to the destination conference and so is present in both conferences after
66. se please complete and return the Production Maestro passcode request form at the end of this manual Clear Com 2 11 Eclipse Production Maestro V5 2 User Manual 12 Clear Com Eclipse Production Maestro V5 2 User Manual Clear Com Eclipse Glossary GLOSSARY Analog Port Any of the Eclipse matrix s analog input output RJ 45 connectors that are used to connect cable from the matrix to panels and interfaces Each port connects to a separate audio channel in the matrix intercom system Alias label A label that is temporarily assigned and replaces a previously labeled port or conference Bus A bus is the channel or path between the components in the matrix along which electrical signals flow to carry information from one component to the next In the Eclipse matrix the bus is located in the etched surface of the midplane Call Signal A call signal is an electronic signal sent from one panel or interface to another A call signal can be audible and or visual Typically a call signal is sent to get the attention of a panel operator who may have turned down their intercom speaker s volume or removed their headset It can also be sent to activate an electronic relay Canvas The assignment area of Production Maestro which can have any user labeled background Category 5 cable EIA TIA 568 category specification relating to network cabling Shielded category 5 cabling is required for Eclipse matrix wiring CellCom Digital wireless com
67. sing Production Maestro cs ccoo RR em RR 1 6 Production Maestro Toolbar ButtoNS o o ooooo 1 6 Gonnet s cartesiani v eia v oe Mc ee e ae RO Ot 1 6 ODGIT e eps t epa dato qe eden see ede a a ea 1 7 SIUS asas dc Ica ddr Sit KO Red od Mae eR OLS bare wid 1 8 Refresh isc o Rte ec e Ce e ee Dc oou E 1 8 Undo eer RR E ere X RACE aU UE 1 8 Red ti bee Ret at andy Ner n 1 9 SS unas 3 otti oe LE RR Cre E e ee 1 9 FUISTE 1 9 Help tow Sue kts Ranta De AE rs Pert 1 9 About down arrow 1 9 Connection Status usse carey ei a ek ENTE 1 10 Configuring Conferences eee ee 1 11 Modes of Operation 0 lano dia Boda 1 13 Assignment Mode sas passes pai YR E ERR obs 1 13 Actioning on Assignment llle o 1 13 Mouse Operation for Assignment oo 1 14 Preset CON erencesS ooocococcococ eeeeeese 1 18 Drag as Preset to a Conference 1 19 Drag as Preset to a Preset Conference 1 20 ZOOM s suc ea ey hein Paha Yd nace TP i 1 20 Iaput and OuUIpUL crase sie dl ita SER 1 21 Audio Presence Tally xu mE Ex ar Mek te eoque 1 22 Alias Label Mode ss ss eyed sachs PR Re ys 1 23 Configure Canvas sioe a id Pe TE a cad 1 25 Talk and Listen Labels as veda Bade a e E area exec 1 27 Configure Palette oss cs e e Rr RR RIS RES 1 27 Eraser cana eR PERPE eet ABS CESS Ran PER eR ERE MS 1 28 Monitors Operation eec rtt RUD XC AER da 1 29 Disconnected Indication
68. soft Windows Experience Index base score of 3 0 or higher when running Windows Vista or equivalent if running Windows XP Windows Server 2003 or Windows 7 1GB RAM or better recommended depending on operating system 10GB of free hard disk space Combo DVD drive SVGA display resolution Microsoft compatible mouse with scroll wheel Appropriate keyboard if non latin fonts are to be used IEEE 802 3 Ethernet port Clear Com Eclipse Production Maestro V5 2 User Manual Clear Com PRODUCTION MAESTRO STARTUP The Production Maestro installer default behavior is to create a shortcut on the desktop Production Maestro can be started using the desktop icon or from the Windows Start menu entry as shown below in Figure 1 2 de Clear Com Production Maestro Connect To e Production Maestro Production Maestro Simulation Control Panel di Concert e Extras and Upgrades Default Programs 4 Help and Support Figure 1 2 Starting Production Maestro from Programs Vista When Production Maestro is run the initial display is shown in Figure 1 5 The Production Maestro toolbar contains the buttons to control basic Production Maestro operations de Production Maestro Pro by Clear Com s Connect Pl Open Lr O Refresh Sort by System Port A Sort by Name S Sort by Type Name Search Eraser O Meter Figure 1 3 Production Maestro Toolbar In order to use Production Maestro the ECS configurations should
69. soon as the adjustment ceases No level change will be sent to the matrix Remove Cursor Meter This setting option is only displayed if Production Maestro is running in Pro mode and has been started with the Admin option If this user restriction is active users not in Admin mode will not have access to the dynamic meter located in the right of the screen This meter allows an authorized user to dynamically meter audio levels by clicking on the meter toggle button and then hovering the meter over the item to be metered The audio level will be displayed on the scale on the right of the screen Clear Com Eclipse Production Maestro V5 2 User Manual Theme Selection The Professional checkbox in the Theme section allows Production Maestro to be set to a darker screen color scheme that may be desirable for use in areas with low light levels Pro Mode only Production Maestro Pro by Clear Com TEE Comnet i rei Undo Clear Com Fullscreen Figure 1 55 Production Maestro Alternate Screen Colors This option is available in all Pro modes except when the assignment user restriction is in force and the settings menu is not available All the other functions of Production Maestro remain unchanged in the Professional screen color scheme Clear Com 1 47 Eclipse Production Maestro V5 2 User Manual 1 48 Clear Com Eclipse Production Maestro V5 2 User Manual INSTALLATION INSTALLING PRODUCTION MAE
70. split label ports The key groups have a panel on the end indicating whether the group is active talk red or active listen green The talk or listen status of a key group cannot be changed by Production Maestro Configure Palette All the valid port devices on the matrices connected to are displayed in the canvas area Port devices that are to be assigned to conferences can then be dragged onto the palette to make them available for assignment to conferences in assignment mode It is not possible to make an assignment in this mode Production Maestro Pro by Clear Com y Mea LL eL H inc O Clear Com FullScreen Sort by System Port A Sort by Name Sort by Type Name Search Cp Eraser E meter System 1 a EEE 0 00 EE TIE Figure 1 34 Available Port Devices On Canvas The default palette has three tabs providing three separate sets of devices that can be placed on the palette and assigned to conferences When Pro mode is enabled an additional control bar is Clear Com 1 27 Eclipse Production Maestro V5 2 User Manual Pro Mode Only 28 displayed above the tabs allowing tabs to be removed and added There is no limit to the number of tabs that can be added but adding an excessive number of tabs 100 may impair the performance of the PC To select a set of devices click on the tab at the top of the palette The list of available devices shown on the canvas that can be
71. stallation 2 1 Production Maestro Installation DetailS 2 2 Command Line poris acci rte serit ee 2 9 PIGSNISING A Tas Ansa SAL Oita i ub C dd Ae 2 10 GLOSSAR GA Gti hs oes fet ali bce sora 3 1 Eclipse Manuals sema ss mm Lene E 3 5 Software Manuals devido 3 5 Hardware Manuals 3 5 LIMITED WARRANTY WI TECHNICAL SUPPORT REPAIR POLICY W V TECHNICAL SUPPORT POLICY cuna area W v Clear Com Communication Systems Eclipse Production Maestro Pro User Manual Clear Com Communication Systems Eclipse Production Maestro Pro User Manual RETURN MATERIAL AUTHORIZATION POLICY REPAIR POLICY ss mamas RE ERR Clear Com Communication Systems Eclipse Production Maestro Pro User Manual ECLIPSE PRODUCTION MAESTRO INTRODUCTION Eclipse Production Maestro provides Eclipse intercom system administrators with the ability to create and manage audio across one or more matrices Production Maestro allows users on intercom panels and Digital beltpacks to have keys re labelled to conferences Selected conferences may be dynamically reconfigured to respond to changing requirements such as those in studios sports venues MCR areas or Command and Control centres Conference and 4 Wire audio levels may be monitored in real time via on screen meters Standard or Pro Production Maestro operates in Standard or Pro mode depending on Modes the license purchased and the facilities available will depend on the mode Facilities onl
72. t present on the toolbar Restrict to Items on Palette This setting option is only displayed if Production Maestro is running in Pro mode and has been started with the Admin option If this user restriction is active the user is prevented from modifying conference and 4 Wire Viewer members that are not present on the user s palette Conference members visible on the canvas that are not on the palette will be displayed semi transparent to indicate that they cannot be modified This user restriction does not disable the Prompts and Theme settings which can be accessed via the settings button on the toolbar The user has access to all the configuration modes and can add or remove an associated panel Pro Mode only Pro Mode only 46 Production Maestro Pro by Clear Com Figure 1 54 Layout File with Palette Restricted The conference member that is not available on the palette is shown semi transparent to indicate that it cannot be modified by the user due to the user restriction Prevent Level Adjustment This setting option is only displayed if Production Maestro is running in Pro mode and has been started with the Admin option If this user restriction is active users not in Admin mode will be unable to alter port input or output levels The visible effect of the restriction is that when the mouse wheel is used to adjust the levels they will appear to change and then revert back to the original setting as
73. te for any such repairs prior to undertaking the work Clear Com ix Technical Support amp Repair Policy Clear Com Technical Support amp Repair Policy
74. term does not refer to devices connected through interface modules Party Line A wired shared communication system based on a single screened pair of wires See the Encore range Matrix requires the CCI 22 to interface to it Port Any of the input output connections RJ 45 connectors on the back panel of the central matrix These connectors and the attached cables connect the central matrix to remote intercom devices The term port emphasizes that the connection is a portal between the central matrix and the remote intercom devices Program Any separate audio source that is fed into the intercom channels In television applications for example program audio is the audio that is broadcast on air Rack Unit or RU Standardized unit of mounting space on a rack panel Each rack unit is 1 75 inches 44 45 mm of vertical mounting space Therefore 1 RU is 1 75 inches 44 45 mm of vertical mounting space 2 RU is 3 5 inches 88 9 mm 3 RU is 5 25 inches 133 35 mm and so on Remote Panel Any intelligent intercom device connected to the back panel ports of the central matrix This term does not refer to devices connected through interfaces Sidetone The sound of the panel operator s own voice heard in their own earphone as they speak Source In this manual the term source refers to a device such as an intercom panel interface or beltpack that sends audio into the matrix The device to which audio is sent is called a destin
75. uesting a non warranty repair will be provided an estimate of the total repair cost prior to the return of the equipment In the event that Clear Com is unable to estimate viii Clear Com Technical Support amp Repair Policy the cost of repair the Customer may elect to return the product to the factory for an estimate The Customer is responsible for shipping costs both to and from the factory in the event they choose not to accept the estimate v The Customer must provide either a purchase order for the repair work or will be required to make an advance payment as a debit against the Dealer s line of credit or credit card prior to the repaired product being returned to the Customer vi For requesting a Repair Authorization number 1 North and South America Asia Pacific and US Military Hours 0800 1700 Pacific Time Days Monday Friday Tel 1 510 337 6600 Email CustomerServicesUS clearcom com 2 Europe the Middle East and Africa Hours 0800 2000 Central European Time Days Monday Friday Tel 49 40 853 999 700 Email TechnicalSupportEMEA clearcom com vii Note Clear Com s Limited Warranty does not cover normal wear and tear The Customer will be charged the full cost of the repair if their equipment has been tampered with by non approved personnel or has been subject to damage through electrical failure liquid damage or mishandling The Customer Service Center will provide the Customer with a cost estima
76. under the 4 Wires tab All the 4 Wire ports present in the system configuration will be shown under the 4 Wires tab except 4 Wire ports configured as monitors or idents Clear Com 1 35 Eclipse Production Maestro V5 2 User Manual 36 i Production Maestro Pro by Clear Com Va Connect E Open W Save O Refresh Conferences J 4 wires Other J Name Search ForT ForL Figure 1 43 Fixed 4 Wire Viewers on Palette To add an audio meter to a fixed 4 Wire 1 Select Configure Canvas mode 2 Add the desired fixed 4 wire to the canvas by selecting the 4 wires tab and dragging to the required 4 Wire to the canvas 3 Select the Other tab to show the Meter control 4 To add an Input Meter drag the Meter control to the left hand side of the fixed 4 wire on the canvas The meter will appear to the left of the 4 wire 5 To add an Output meter drag the Meter control to the right hand side of the fixed 4 wire on the canvas The meter will appear to the right of the 4 wire Input Output Audio Audio Meter Meter Figure 1 44 Fixed 4 Wire with Meters To remove a meter from a Fixed 4 Wire 1 Select Canvas mode 2 Select the meter to be removed 3 Drag the meter away from the fixed 4 Wire and drop it onto the canvas Clear Com Eclipse Production Maestro V5 2 User Manual To Add a Meter to a Conference on the Canvas Only output meters can be added to conferences to indicate the audio level being heard
77. w Production Maestro to be used in Standard or Pro mode depending on the license purchased Production Maestro licenses are available for up to 10 users per matrix frame in the network Each matrix that is required to participate with Production Maestro or Production Maestro Pro requires a suitable passcode licence in ECS Site licences are available For further information please contact your Clear Com distributor or Clear Com sales The matrix license is input via System Preferences in ECS Production Maestro will check the license on the connected matrix or matrices repeatedly during operation If the matrix license ceases to be available Production Maestro will disconnect from the matrix If you need to add more licences after adding participating linked matrices or more Production Maestro users then please provide Sales with a list of all the matrix IDs from the event log and new passcodes can be provides for every participating matrix in the linked set Clear Com Eclipse Production Maestro V5 2 User Manual Normally all the matrices in a linked set being managed using Production Maestro will have the same type of Production Maestro license i e Standard or Pro If Production Maestro finds a mixture of standard and Pro licenses on a linked set warning messages will be displayed highlighted in orange Production Maestro will only operate in Standard mode until all the matrices are licensed for Pro mode In order to obtain a valid licen
78. wards Drag port 3 199 from conference S1P11 to conference S1P12 using the right mouse button Figure 1 20 Moving Ports with the Right Mouse Button By clicking and holding the mouse button on a conference T button an associated panel or port can talk to the conference see Associated Panel on page 1 40 Conference name Add associated panel to conference as Talk Associated panel added to conference asTalk Figure 1 21 Adding an Associated Panel to a Conference Clear Com 1 17 Eclipse Production Maestro V5 2 User Manual Pro Mode Only Use Preset Conferences to manage many changes to conferences in one operation For example a news conference can be changed to use communication lines from different OB trucks a different studio KeyGroup and automatically erase any existing 4 wire members all in one action 18 Preset Conferences Production Maestro allows users to create preset conferences Pro mode only that can be copied into live conferences as required Preset conferences are created by selecting Configure Canvas mode opening the Other palette and dragging and dropping the preset conference onto the canvas 4 Production Maestro Pro by Clear Com Mosca i Lr eL Preset Conference template Preset Conference being copied to the canvas Preset Conference copied to canvas Figure 1 22 Preset Conference Setup Once a preset conference has been pl
79. y available in Pro mode are covered in this manual and the restriction will be indicated In general Production Maestro Pro adds Preset Conferences Key Groups more user settings and restrictions and split screen canvas The various system components are color coded for rapid identification on screen panel ports are colored dark blue and 4 wire ports are colored amber conferences are shown in light blue and 4 Wire Viewers are shown in light green Key groups are shown in dark grey Pro mode only Production Maestro Pro by Clear Com connect le Undo a v dia w M 25208 iii ia O io am ni ci AO ai in a MES q a RI mi e a It Figure 1 1 Production Maestro Elements Clear Com 1 1 Eclipse Production Maestro V5 2 User Manual The conferences may be hosted on a single matrix or across a number of matrices linked by fiber optic cables or trunks The last conference layout can be stored on disk and recalled as required to facilitate the rapid reconfiguration of an intercom system for different requirements The Production Maestro software should be run on a PC meeting the following minimum specifications Microsoft Windows XP Professional SP2 or Windows Server 2003 SP1 or Windows Vista or Windows 7 operating system Appropriate language support if non latin fonts are to be used Microsoft NET Framework 3 5 SP1 supplied with Production Maestro Personal computer with Micro

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