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NetGuard-EVS 4.6d Video Client User Manual

1. o Low Re encoding to an output width of 160 pixels and a JPEG quality level of 20 Height will scale according to the width and the aspect ratio of the original video Your image quality selection will apply for JPEG as well as MPEG For MPEG however only keyframes will be re encoded e Frame Rate Lets you select a frame rate for the carousel Select between Unlimited default Medium or Low The setting will apply for all cameras included in the carousel The effect of your selection can be illustrated by the following table Unlimited JPEG Send all frames MPEG I Send all frame frames MPEG P Send all frame frames Medium Send every 4th frame Send all frames Do not send any Low Send every 20th frame Send all frames Do not send any 75 On Net Surveillance Systems Inc NetGuard 4 6d How To frames frames Example If you set the Frame Rate option to Lowin your NetGuard EVS and your surveillance system administrator has configured a camera to feed JPEG images at a frame rate of 20 frames per second you will experience an average of 1 frame per second when viewing video from the camera in the carousel If your administrator had configured a camera with a feed as low as 4 frames per second you would with Frame Rate set to Low in your NetGuard EVS experience an average of 0 2 frames per second when viewing video from the camera in the carousel e Maintain Image Aspect Ratio If check
2. 2 Inthe menu select Send View To gt Secondary Display If more than one secondary display is available they will be numbered e Sending a View to a Floating Window Sending a view to a Floating Window will show the view in a small separate window on your main display The floating window will only show the selected view none of the Live or Browse tab s other features A floating window can only show one view at a time but you can use any number of floating windows You are able to change the size of a floating window to suit your needs Any hotspots carousels NetMatrix positions still images or HTML pages included in the view will work as usual in a floating window To send a view to a Floating Window do the following 1 Inthe Live or Browse tab s Views section right click the required view This will bring up a menu Select View Primary Display Secondary Display 1 2 Inthe menu select Send View To gt Floating Window 107 On Net Surveillance Systems Inc NetGuard 4 6d How To e Closing Separate Windows To close a separate view window regardless whether it is shown on the Primary Display as a floating window or on a secondary display simply click the Close button in the right corner of the window s blue top bar In order to allow the maximum possible viewing area the blue top bar of a view sent to Primary Display or a Secondary Display is hidden To show the top bar and get access to the Clos
3. NetMatrix is an integrated product that allows distributed viewing of video from any surveillance system camera to any monitor known as a NetMatrix recipient on a network With a typical NetMatrix configuration live video is automatically presented on the required NetMatrix recipient when defined events occur for example when motion is detected or when another user wishes to share important live video Provided NetMatrix has been configured on the surveillance system server you are able to include NetMatrix content in your NetGuard EVS views Thus when particular events occur or another user wishes to share important occurrences with you live video from particular cameras will automatically appear in your views NetMatrix positions Which events or cameras are used in the NetMatrix setup depends entirely on the surveillance system server s NetMatrix configuration or on what other users wish to share with you you are not able to control this in NetGuard EVS However you are able to add NetMatrix content to as many view positions as required This way you are able to watch live video from several NetMatrix triggered sources at the same time If your view contains several NetMatrix positions the positions are always ranked One of the positions will be the primary NetMatrix position another will be the secondary NetMatrix position and so on When the first NetMatrix triggered live video stream is received it is automatically presente
4. To download and install NetGuard EVS from the surveillance system server do the following 1 Verify that your computer meets NetGuard EVS s minimum system requirements 2 Open an Internet Explorer browser version 6 0 or later and connect to the surveillance system server at the URL or IP address specified by your system administrator When you are connected to the surveillance system server you will see a welcome page 3 On the welcome page select your required language in the menu in the top right corner Then go to the welcome page s NetGuard EVS Installers section and click the required NetGuard EVS language version link e Onsome welcome pages go to NetGuard EVS section and click the Download and Install NetGuard EVS Locally link e Onsome welcome pages simply click the Install NetGuard EVS link On Net Surveillance Systems Inc NetGuard 4 6d Installation 4 Depending on your security settings you may receive one or more security warnings Do you want to run or save this file Do you want to run this software or similar exact wording depends on your browser version When this is the case accept the security warnings by clicking Run or similar exact button names depend on your browser version 5 NetGuard EVS setup wizard will start In the wizard click Next and follow the installation instructions NetGuard EVS must be installed on your computer before you are able to use it Typically you download NetGuard
5. Ability to connect to cameras from multiple servers Shared Views Smart Search Export formats When NetGuard EVS Is Used with a NetEVS Surveillance System Windows authentication current user Windows authentication Available Shared views can be shared by all users or by selected users only Shared views can be stored in more than one top level folder The folders can be visible for all users or selected users only Folders names are determined by surveillance system administrator Ability to edit shared views determined by user s role Available AVI JPEG Database When NetGuard EVS Is Used with a NetDVMS Surveillance System Windows authentication current user Windows authentication Basic authentication Available Shared views are shared by all users All shared views always stored in a single top level folder called Shared the folder will be visible for all users Ability to edit shared views determined by user s rights Available AVI JPEG Database When NetGuard EVS Is Used with a NetDVR Surveillance System Windows authentication current user Windows authentication Basic authentication Not available Shared views are shared by all users All shared views always stored ina single top level folder called Shared the folder will be visible for all users Ability to edit shared views determined by
6. Example of a view sent to the Primary Display While you are viewing the separate full screen window the main NetGuard EVS window will be hidden behind it The separate full screen window will only show the selected view none of the Live or Browse tab s other features and it can only show one view at a time Any hotspots carousels NetMatrix positions still images or HTML pages included in the view will work as usual To send a view to Primary Display do the following 1 Inthe Live or Browse tab s Views section right click the required view This will bring up a menu Select View Primary Display Secondary Display 1 Secondary Display 2 Floating window 2 Inthe menu select Send View To gt Primary Display 106 On Net Surveillance Systems Inc NetGuard 4 6d How To e Sending a View to a Secondary Display Sending a view to a Secondary Display will show the view in a full screen window on another physical display if available The other physical display will only show the selected view none of the Live or Browse tab s other features and it can only show one view at a time Any hotspots carousels NetMatrix positions still images or HTML pages included in the view will work as usual To send a view to a Secondary Display do the following 1 Inthe Live or Browse tab s Views section right click the required view This will bring up a menu Select View Primary Display Secondary Display 1
7. Selecting the preset position Home will move the camera to its default position e Stopping PTZ Patrolling You can stop a patrolling PTZ camera i e a PTZ camera which continuously moves between a number of preset positions according to a schedule through a menu available when right clicking on the required camera s position in a view on the Live tab 1 On the Live tab select the required view 2 Right click inside the required camera position you now get access to a shortcut menu 3 Inthe menu select PTZ Presets gt Stop PTZ Patrolling To resume patrolling either simply select the command again or close the view in which the PTZ camera is included 43 On Net Surveillance Systems Inc NetGuard 4 6d Recorded Video Recorded Video You view recorded video on NetGuard EVS s Browse tab When you select the Browse tab NetGuard EVS will connect to the surveillance system server and display recorded video from the cameras in the selected view This way you are able to browse recorded video Note Particular user rights may be required in order to access the Browse tab Depending on your user rights access to browsing video from some cameras may be restricted The Browse tab offers you numerous advanced features for browsing recorded video including time navigation a highly intuitive timeline browser sequences browsing alerts browsing and smart search which lets you search for motion in selected areas of recordi
8. 1 Goto NetGuard EVS s Live or Browse tab 2 On the Live or Browse tab look at the Views section 3 The Views section will always contain a top level folder called Private The Private top level folder is for accessing private views its content depends entirely upon which views if any you have created for yourself Any other top level folders in the Views section are for accessing shared views The names of such other top level folders depend entirely upon what has been configured on the surveillance system server The fact that the Views section contains one or more top level folders for accessing shared views does not in itself guarantee that shared views are actually available To verify if any shared views are available under the top level folders expand the folders Qhip You can use your views private as well as shared on any computer that has a NetGuard EVS installed This is because information about your views is stored centrally on the surveillance system server as part of your user login information You create and edit views on NetGuard EVS s Setup tab Particular user rights may be required in order to access the Setup tab Depending on your user rights you may be able to create and edit the following types of views e Private and shared e Private but not shared e Shared but not private e Neither private nor shared in which case you simply rely on shared views created by others Typically only a few people in
9. 6 You are now able to add cameras to the view Grip A group can contain an unlimited number of views You may also create any number of subgroups if required Grip For information about adding content cameras etc to views see How to Add Content to Views 13 On Net Surveillance Systems Inc NetGuard 4 6d Views e Adding Cameras and Other Content to Views For information about adding content cameras etc to views see How to Add Content to Views e Assigning Shortcut Numbers to Views On the Setup tab you are able to assign shortcut numbers to views Shortcut numbers allow users to select views using NetGuard EVS s standard keyboard shortcuts To assign a shortcut number to a view do the following 1 Inthe Setup tab s Views section select the required view 2 Specify the required shortcut number in the Shortcut field and press ENTER on your keyboard 3 The specified shortcut number will now appear in brackets in front of the view s name This will also be the case on the Live and Browse tabs allowing users to quickly find a view s shortcut number 4 Repeat as necessary for other views e Renaming Views or Groups To rename a view or group do the following on the Setup tab 1 Select the required view or group in the Views section 2 Click the Rename button 3 Overwrite the existing group name with a new name of your choice On Net Surveillance Systems Inc NetGuard 4 6d Views e Deleting Views
10. Maximized s v ciscsseesietiee dts haet eand ian ehgeek tubs ebo eugehtenaabiidosesceaceensuhenerooacebdtewshilievesayessdees 129 On Net Surveillance Systems Inc NetGuard 4 6d Welcome Welcome NetGuard EVS provides you with extremely feature rich remote access to the surveillance system NetGuard EVS must be installed locally on your computer e What Can You Do with Your NetGuard EVS Some of the following features may require certain user rights some features may only be available if supported by the surveillance system to which you connect see Surveillance System Differences View live video from cameras on the surveillance system Browse recordings from cameras on the surveillance system with a selection of advanced navigation tools including a highly intuitive timeline browser Use two way audio From NetGuard EVS you can listen to live recordings from microphones attached to cameras and talk live to audiences through loudspeakers connected to cameras This way you can interact directly with your audiences You can of course also listen to audio recordings when browsing recorded video Create and switch between an unlimited number of views each able to display video from up to 64 cameras from multiple servers at a time depending on the type of surveillance system you connect to Views can be placed in private groups only accessible by the user who created them or in shared groups shared with other users Use v
11. NetGuard 4 6d How To e Digital Zoom in Exported Evidence If you are going to export evidence in AVI or JPEG formats you will be able to select whether to export the regular images or the digitally zoomed images If exporting in the database format it will not be necessary to make such a selection as recipients will be able to use digital zoom on the exported recordings e Digital Zoom in Printed Evidence If you print an image on which you have used digital zoom the digitally zoomed area of the image will be printed what is the difference between optical and digital zoom With optical zoom a camera s lens elements physically move to provide the required angle of view You cannot use optical zoom when viewing recorded video simply because you cannot move the camera s lens retroactively With digital zoom the required portion of an image is enlarged by cropping the image and then resizing it back to the pixel size of the original image a process called interpolation Digital zoom thus simulates optical zoom but the digitally zoomed portion will have a lower quality than the original image Digital zoom works equally well on live and recorded video Events on Surveillance System If manual triggering of events has been defined on your surveillance system you can trigger events on NetGuard EVS s Live tab Note Depending on your user rights access to manually triggering events may be restricted what is an event An event is a
12. authentication is selected If using Windows authentication type your Windows password If using Basic authentication type the password supplied by your surveillance system administrator e Remember password Available when using Windows authentication or Basic authentication Gives you the option of storing your password in which case you can simply click Connect the next time you want to log in e Auto login f selected you will automatically be logged in to NetGuard EVS when you log in to Windows If using Windows authentication Remember password must be selected in order for the auto login feature to be available When ready click Connect rip If a problem occurs during login you will receive an error message see Login Error Messages for more information 5 Only relevant if you have logged in before if logging in for the first time move to step 6 NetGuard EVS will ask you if you want to keep the view s you last used fesores U Restore views from last login F Man View F Detached Views Your options are e Main View If the check box is selected the view you last used in NetGuard EVS s main window will be restored If check box is cleared no view will initially be displayed in which case you must select the required view yourself e Detached Views Available when connecting to selected surveillance systems only and only if you used views in detached windows the last time you were logged in on
13. click NetGuard EVS Surveillance Report window s Preview button 7 Click the Print button to print the image and associated details With NetGuard EVS you are able to quickly export evidence in the AVI movie clip JPEG still image and the surveillance system database formats With the AVI and database formats you can include video as well as audio in your exports 91 On Net Surveillance Systems Inc NetGuard 4 6d How To e Exporting in AVI and J PEG Formats To export video evidence in the AVI or JPEG formats do the following 1 Select NetGuard EVS s Browse tab 2 Inthe Browse tab s Export section specify when the period to be covered by the export should start You do this by typing the required date in the first Start Time field and the time in the second field Grip Instead of manually specifying date and time you may use the Browse tab s Time Navigation features to move to the required start point then click the upper of the Export section s Set buttons This will automatically set the date and time of the viewed image in the Start Time fields 3 Inthe End Time fields specify end date and time for the export You may use the Set button as described above 4 Select the required camera from the Source list You must select an individual camera from the list as your source the Current View Sources option only applies when exporting in the database format Only relevant if you are going to export in AVI f
14. 32 and 64 bit Windows Vista Business 32 bit or 64 bit Windows Vista Enterprise 32 bit or 64 bit or Windows Vista Ultimate 32 bit or 64 bit Running as a 32 bit application CPU Intel Core2 Duo minimum 2 4 GHz RAM Minimum 512 MB 1 GB recommended for large views 1 GB recommended on Microsoft Windows Vista Network Ethernet 100 Mbit or higher recommended Graphics Adapter AGP or PCI Express minimum 1024x768 1280x1024 recommended 16 bit colors Hard Disk Space 100 MB free Software Microsoft Net 2 0 Framework and DirectX 9 0 or newer required Grip To check which DirectX version is installed on a computer click Start select Run and type dxdiag When you click OK the DirectX Diagnostic Too window will open version information is displayed near the bottom of its System tab Should the server require a DirectX update the latest versions of DirectX are available from http www microsoft com downloads NetGuard EVS must be installed on your computer before you are able to use it Note Surveillance system administrators can automatically get a NetGuard EVS installed on the surveillance system server this happens as part of the surveillance system server installation Typically you download NetGuard EVS from the surveillance system server then install it on your computer Alternatively your surveillance system administrator may ask you to install NetGuard EVS from a CD see Installation from CD
15. EVS from the surveillance system server then install it on your computer see Download and Installation from Server Alternatively your surveillance system administrator may ask you to install NetGuard EVS from a CD To install NetGuard EVS from a CD do the following 1 Verify that your computer meets NetGuard EVS s minimum system requirements 2 Insert the surveillance system software CD wait for a short while select required language then click the Install OnSSI NetGuard EVS link nip Depending on your security settings you may receive one or more security warnings Do you want to run or save this file Do you want to run this software or similar exact wording depends on your browser version When this is the case accept the security warnings by clicking Run or similar exact button names depend on your browser version 3 When the installation wizard starts click Next to continue the installation and follow the steps in the installation wizard his information is relevant for surveillance system administrators only For surveillance system administrators it is possible to deploy NetGuard EVS to users computers using tools such as Microsoft Systems Management Server SMS Such tools let administrators build up databases of hardware and software on local networks The databases can then among other things be used for distributing and installing software applications such as NetGuard EVS over local networks For
16. Global Toggle Side Pane Delete Alt Global Show keyboard setup Q AR Global Close the application Z Control At Live Mode Camera PTZ Zoom in Example of user defined keyboard shortcuts 7 Click OK Grip Your shortcut key combinations are kept as part of your user settings on the surveillance system server This means that you will be able to use your shortcut key combinations on any computer that has a NetGuard EVS installed provided you log in to NetGuard EVS with your own user name and password Deleting a Shortcut Key Combination To delete an existing keyboard shortcut simply select the unwanted shortcut in the Assigned keys list then click the Delete button Language In NetGuard EVS you are often able to select between different language versions hip If the language you require is not available you may be able to install a language pack only applies when connecting to selected surveillance systems see Surveillance System Differences 1 Click the Show Application Menu button in the right side of NetGuard EVS s top bar 2 From the menu that appears select Language then the required language gt Joystick Setup E Keyboard Setup Language A gt Help F1 3 NetGuard EVS must be restarted in order for the change to take effect Close your NetGuard EVS then log in again to use the new language version Login amp Logout Logging in to NetGuard EVS is very straightforward So is the initial configur
17. URL window opens Open URL X Enter the URL path to a HTML page on the Internet pour computer of your network that you wart to dipl Open Erowse Cancel 2 Inthe Open URL window s Open field type the location of the required HTML page example http www mywebsite com mywebpage htm or If the HTML page is stored locally on your computer specify its location on your computer 123 On Net Surveillance Systems Inc NetGuard 4 6d How To example C myfiles mywebpage htm or click the Browse button to browse for the required HTML page 3 Click the OK button Changing the Properties of an HTML Page Once an HTML page is added to a view you are able to change its properties by doing the following 4 On the Setup tab select the imported HTML page in the view Properties of the selected HTML page will appear in the Setup tab s Properties section 2 Change the required property e Url Click the New button to specify a new URL or location of the required HTML page e Scaling Select the required scaling of the HTML page The optimal scaling depends entirely on the content of the imported HTML page and how you want to display it As a rule of thumb with a high scaling value e g 1280x1024 text on the HTML page will appear relatively small and a considerable amount of content will be visible without the need for scrolling With a low scaling value e g 320x200 text on the HTML page will appear
18. a view you are able to change its properties by doing the following 4 On the Setup tab select the imported HTML page in the view Properties of the selected HTML page will appear in the Setup tab s Properties section 2 Change the required property e Url Click the New button to specify a new URL or location of the required HTML page e Scaling Select the required scaling of the HTML page The optimal scaling depends entirely on the content of the imported HTML page and how you want to display it As a rule of thumb with a high scaling value e g 1280x1024 text on the HTML page will appear relatively small and a considerable amount of content will be visible without the need for scrolling With a low scaling value e g 320x200 text on the HTML page will appear relatively large and a relatively small amount of content can be displayed without the need for scrolling 79 On Net Surveillance Systems Inc NetGuard 4 6d How To oo BlOoua a A amida We Diii o m ating eb to Iis Pull Potentia caiam Actremes Technic al Reports Site irder eee New Visions About WIC Jain WIC Conmact we Examples of the same HTML page viewed with different scaling values e Enable HTML scripting Only select this feature if the HTML page is a custom made HTML page to be used for navigating or triggering features inside NetGuard EVS itself see examples of such custom made HTML pages in Using an HTML Pag
19. be illustrated by the following table Unlimited Medium Low JPEG Send all Send Send frames every 4th every 20th frame frame MPEG I Send all Send all Send all frame frames frames frames MPEG P Send all Do not Do not frame frames send any send any frames frames Example If you set the Frame Rate option to Low in your NetGuard EVS and your surveillance system administrator has configured a camera to feed JPEG images at a frame rate of 20 frames per second you will experience an average of 1 frame per second when viewing video from the camera in the carousel If your administrator had configured a camera with a feed as low as 4 frames per second you would with Frame Rate set to Low in your NetGuard EVS experience an average of 0 2 frames per second when viewing video from the camera in the carousel e Maintain Image Aspect Ratio If check box is selected the cameras original image aspect ratio will be maintained this will provide you with non distorted images but may lead to black bars appearing above below images If check box is cleared images will be stretched to fit the carousel this may lead to slightly distorted images but you will avoid 120 On Net Surveillance Systems Inc NetGuard 4 6d How To any black bars appearing around the images The setting will apply for all cameras included in the carousel th ip If you later want to edit settings in the Carousel Setup window select the required carousel position i
20. box is selected the cameras original image aspect ratio will be maintained this will provide you with non distorted images but may lead to black bars appearing above below images If check box is cleared images will be stretched to fit the carousel this may lead to slightly distorted images but you will avoid any black bars appearing around the images The setting will apply for all cameras included in the carousel hr ip If you later want to edit settings in the Carousel Setup window select the required carousel position in the view then click the Properties section s Carousel Setup button Grip You are able to use several carousels in a single view e Adding Hotspots With a hotspot users will be able to select a camera in the view and view enlarged and or higher quality video from the selected camera in the view s hotspot For the hotspot you would usually select a one of the view s larger positions for example the large position in a 1 7 view Advantages of Using a Hotspot The fact that you can view enlarged video in the hotspot is not in itself what makes the hotspot useful you can enlarge video from any camera in a view by double clicking the required camera position What makes the hotspot useful is that you can use a low image quality and or frame rate for cameras in the view s regular positions and a high image quality and or frame rate for the hot spot Then only when users select a camera for viewing in the hotspot
21. change the notification sound By default NetGuard EVS uses a simple sound file for its sound notifications The sound file called Notification wav is located in NetGuard EVS installation folder If you want to use another wav file as your notification sound simply name the required file Notification wav and place it in NetGuard EVS installation folder instead of the original file The file Notification wav is used for event as well as motion detection notifications it is not possible to use different sound files for different cameras or to distinguish between event and motion detection notifications e Apply to All The Apply To All button lets you quickly apply the camera settings for the selected camera to all cameras in the view 30 On Net Surveillance Systems Inc NetGuard 4 6d Live Video Live Video You view live video on NetGuard EVS s Live tab When you select NetGuard EVS s Live tab your NetGuard EVS will connect to the surveillance system server and display live video from cameras in the selected view Note Particular user rights may be required in order to access the Live tab In order to view live video in NetGuard EVS the surveillance system s recording server must be running consult your surveillance system administrator if in doubt Depending on your user rights access to viewing live video from some cameras may be restricted The Live tab offers you numerous features including audio carousels hotspots NetMa
22. doubt If you select sound notifications for more than one camera you may also hear more notifications again depending on the cameras motion detection sensitivity 85 On Net Surveillance Systems Inc NetGuard 4 6d How To can change the notification sound By default NetGuard EVS uses a simple sound file for its sound notifications The sound file called Notification wav is located in NetGuard EVS installation folder If you want to use another wav file as your notification sound simply name the required file Notification wav and place it in NetGuard EVS installation folder instead of the original file The file Notification wav is used for event as well as motion detection notifications it is not possible to use different sound files for different cameras or to distinguish between event and motion detection notifications e Sound on Event Note This feature is only available if using your NetGuard EVS with certain surveillance systems see Surveillance System Differences Even when using your NetGuard EVS with a surveillance system supporting this feature being able to use this feature requires that notifications on events have been configured on the surveillance system server Consult your surveillance system administrator if in doubt When video from the camera is viewed on the Live tab it is possible to get a simple sound alert when events related to the selected camera occur e Always off Do not use sound alerts when e
23. drive example C myfolder file htm Saving the HTML page on the user s desktop or in the user s My Documents folder will not work properly due to the way Windows constructs the path to such locations We then imported the HTML page into the required NetGuard EVS views When importing the HTML page we made sure to select Enable HTML scripting in the HTML page s Properties on the Setup tab Selecting Enable HTML scripting ensures that the scripting required for the buttons to work is automatically inserted in the HTML page 68 On Net Surveillance Systems Inc NetGuard 4 6d How To e Example of an HTML Page with I mage Map Navigation You may also create an HTML page with more advanced content for example an image map allowing users to switch between views In the following example we have kept the two groups and two views from the previous example Instead of using buttons we have created an HTML page with an image of a floor plan and created an image map based on the floor plan Viewed in a browser our HTML page looks like this Example of HTML Page Microsoft Internet Explorer Fle Edt View Favortes Tool Hep O O DAD Powe ferme O BG Building A 3J My Computer HTML page with image map for navigating between views For this example we divided the floor plan into four colored zones and defined an image map area for each zone This way users will be able to simply click a zone in order to go to
24. f selected you will automatically be logged in to NetGuard EVS when you log in to Windows If using Windows authentication Remember password must be selected in order for the auto login feature to be available Note Depending on your type of organization and work environment security restrictions may apply Consult your surveillance system administrator if in doubt about whether it is safe to use this feature When ready click Connect hip If a problem occurs during login you will receive an error message see Login Error Messages for more information 5 Only relevant if you have logged in before if logging in for the first time move to step 6 NetGuard EVS will ask you if you want to keep the view s you last used Restore Views x Restore views from lest login V Man View F Detached Views Your options are e Main View lf the check box is selected the view you last used in NetGuard EVS s main window will be restored If check box is cleared no view will initially be displayed in which case you must select the required view yourself e Detached Views Available when connecting to selected surveillance systems only and only if you used views in detached windows the last time you were logged in on the computer in question see Using Multiple Windows for more information If check box is selected the views you last used in detached windows will be restored 6 After a short wait NetGuard EVS window
25. its properties in the Setup tab s Properties section e Image Quality The setting determines the quality of the video when viewed but also affects bandwidth usage If your NetGuard EVS is used over the internet over a slow network connection or if for other reasons you need to limit bandwidth use image quality can be reduced on the server side by selecting e g Low or Medium When selecting a reduced image quality images are re encoded on the server to a JPEG format along the following lines o Full The default setting providing the full quality of the original image o SuperHigh for megapixel Re encoding to an image output width of 640 pixels VGA and a JPEG quality level of 25 o High Re encoding to an image output width of 320 pixels QVGA and a JPEG quality level of 25 o Medium Re encoding to an image output width of 200 pixels and a JPEG quality level of 25 o Low Re encoding to an image output width of 160 pixels and a JPEG quality level of 20 Height will scale according to the width and the aspect ratio of the original image Your image quality selection will apply for live as well as recorded video and for JPEG as well as MPEG For MPEG however only keyframes will be re encoded when viewing live video whereas all images will be re encoded when viewing recorded video 25 On Net Surveillance Systems Inc NetGuard 4 6d Views e Frame Rate Lets you select a frame rate for the NetMatrix p
26. more information of silent installation when available see the separate documentation for your surveillance system server software On Net Surveillance Systems Inc NetGuard 4 6d Login and Logout Login amp Logout Logging in to NetGuard EVS is very straightforward So is the initial configuration of NetGuard EVS upon your first login In fact configuration may in some cases not be required at all To log in to NetGuard EVS do the following 1 Double click NetGuard EVS shortcut on your desktop If no NetGuard EVS desktop shortcut is available select NetGuard EVS from Windows Start menu exactly how you do this is determined by where and how you have installed NetGuard EVS on your computer gt 2 A splash screen is displayed while NetGuard EVS loads this typically takes a few seconds only 3 NetGuard EVS login window appears Server access hap 712312312312280 y Aathentcstior Widows Abaria icurert user x Jsa name Pa _ Autotogin 4 Specify your login information in the following fields e Server address Type the URL or IP address of the surveillance system server as specified by your surveillance system administrator Internet connections may use different ports for different purposes therefore the URL or IP address may include a port number example http 123 123 123 123 80 where 80 indicates the port number If you have logged in before you may simply select the required server from the Server addre
27. only be recorded on some surveillance systems and cannot be played back or exported Recordings therefore cannot be used to for example prove that a NetGuard EVS operator gave an audience specific instructions through speakers If one or more cameras have microphones attached you are able to listen to recorded audio from a selected microphone when browsing recorded video on NetGuard EVS s Browse tab To listen to recorded audio select the required microphone in the Audio section s Microphones list To temporarily mute the recorded audio simply select Mute Grip You can listen to recorded audio independently of the views cameras you are watching However the recorded audio you will hear will match the point in time you specify through the Browse tab s navigation features why is the Speakers list not available Some surveillance simply system do not support two way audio see Surveillance System Differences Even on systems supporting two way audio outgoing audio from NetGuard EVS is not recorded Therefore you are not able to listen to what was transmitted through speakers attached to cameras and consequently you cannot select speakers from the list Cameras Once you have created views in NetGuard EVS you are able to add content to the views Content can be video from individual cameras carousels for viewing video from alternating cameras in a single view position a hotspot for viewing selected video in high quality stati
28. or Groups To delete a view or group do the following on the Setup tab 1 Select the required view or group in the Views section 2 Click the Delete button You will be asked to confirm that you want to delete the selected view or group e Using Your Views on Different Computers Your user settings including information about your views are stored centrally on the surveillance system server This means that you are able to use your views private as well as shared on any computer that has a NetGuard EVS installed provided you log in to NetGuard EVS with your own user name and password Once you have created views in NetGuard EVS you are able to add content to the views Content can be video from individual cameras carousels for viewing video from alternating cameras in a single view position a hotspot for viewing selected video in high quality static images such as gif jpeg etc HTML pages or NetMatrix triggered video 15 On Net Surveillance Systems Inc NetGuard 4 6d Views Adding Individual Cameras To add a camera to a view do the following 1 Inthe Setup tab s Views section select the required view When you select a view the layout of the selected view is outlined in the main section of NetGuard EVS window 2 Inthe Setup tab s System Overview section click the plus sign next to Cameras then the plus sign H next to the required server to view a list of available cameras 3 Select the re
29. position You are able to specify which cameras to include in the carousel as well as the interval between camera changes Note IPIX cameras special 360 view cameras cannot be included in a carousel To add a carousel to a view do the following on the Setup tab 1 Drag the System Overview section s Carousel link to the required position in the view When you release the mouse button over the required position the Carousel Setup window opens Ghrip Note that the position gets a thin green border The green border indicates that the position is used for a carousel the green border will also be evident when using the view on the Browse and Live tabs Thin green border indicates carousel In the Carousel Setup window specify which cameras to include in the carousel by selecting required cameras in the left part of the window then clicking the Add button to add the selected cameras to the list in the right part of the window If required move cameras up and down in the list to determine the sequence in which cameras will appear in the carousel Define the amount of time for which each camera should be displayed in the carousel either with a common default or individually for each camera Click OK to close the Carousel Setup window Make sure that the required position in the view is selected then go to the Properties section in the left part of the Setup tab In the Properties section specify the following set
30. ssccccscccceccecesseceeneececneecenneesaesseneecseneessnetsaseeseeeersanenenasens 22 K CD WHEN MAXiMiZe o P 28 LIVE VIDEO isceed cece ctechies seca eebectia Sete dte tees te chides adda cee cies das nade Geass et beaded cusaesreauceuan bu seus te soceethovesttia cuaseeenteendiry 31 VIEWS AND THEIR CONTENT siatenictvi aie ahh Al hd el ican elt a tate ie i Adee 32 Colored INGICALOIS x2 ae Sets eA Sen ee ey Pee ee ee ee SN Tce 33 FIOW 10 Rea FIOIS POE sx sii e tlc teat ead otek an ence Bis dee log bens ee Ab ess 34 Advantages of Using a Hotspot osne n a sin r aeaa eel es BO eta eases 34 PAUDIO sates uta Renate Medes Airc Mitt Lame Al lek Me ASR ee AS a Sa td bac 36 Lock 10 Selected Speaker nese eke Be I eats ee ee oat Da i Bi ees ra 37 Talking through Multiple Speakers Simultaneously cccccccccccececcesceceneeesnseceeneeceeeeecsnesseeeseneecsnetesnaees 38 DIGITAL ZOOM iee est ea een be Subse sloop lt avetyaee ts coped ceeuat A Sona Beane a pied lt Sond bby aaa 39 EVENTS oiie me thither tt cates aa a at cee matt cette a a e a et 41 IPIX 360 IMAGES sitetr ereenn te aada Width dened wich ecient quai nih deena 41 OUTPUTS 7 3 otic Pecans fait ceckentte nent Path lke Rodd ache te ral ethan tected eee ea ade Geena nee tr ecttt ype aaa 42 PAZ PAN TILT ZOOM coitcenn ten a andea a Aedes idee e a pat ania dhendhenls 42 RECORDED VIDEO aaa eascdeesuauetssceeaacesabadttsscecssteessaaeescdecanecthadies aaa A AA Pi ea EEEa ANES 45 VIEWS AND THEIR C
31. the button is pressed a dark blue color will appear in the Button Setup section s Preview column for the button in question 98 On Net Surveillance Systems Inc NetGuard 4 6d How To e Disabling J oystick Use To disable the use of joysticks with your NetGuard EVS select the Joystick Setup window s Disable all joysticks check box e Joystick Setup is Tied to User Login on Particular Computer Unlike your views and custom keyboard settings which are simply tied to your user login and can therefore be used on any computer with a NetGuard EVS your joystick setup will be tied to your user login as well as to the specific computer on which you configured the joystick setup This means that your joystick setup will only work on the computer on which is has been configured The simple reason for this is that different computers are likely to have different joysticks attached If you want to use a joystick with NetGuard EVS on more than one computer you must configure NetGuard EVS s joystick setup on each computer Keyboard Shortcuts When working on NetGuard EVS s Live and Browse tabs a number of simple keyboard shortcuts are available ip In addition to the standard keyboard shortcuts you are able to assign your own custom shortcut key combinations to particular actions in NetGuard EVS See Assigning Custom Keyboard Shortcuts NetGuard EVS s standard keyboard shortcuts are Note When using below listed shortcuts do not ac
32. the exact date and time of the first and last image in the sequence as well as the exact date and time of the motion detection event etc triggering the recording Sequences may often begin some seconds before a motion detection event etc and end some seconds after This so called buffer allows you to be able to see what happens immediately before and after an incident the buffer length is determined by the system administrator Ay 9 27 2005 1 06 30 PM 18 sec 2 9 27 2005 1 06 45 PM end 9 27 2005 1 06 30 PM alarm 9 27 2005 1 06 27 PM start Expanded sequence indication Date and time format may be different on your computer e If You Are Connected to a NetEVS Surveillance System The Browse tab s Alerts section lets you view a list of detected alerts Alerts are short messages customized to suit your organization s needs Examples of alerts Panic Button Pressed Fire Exit 23 Open Employee Clocking In etc Alerts may be triggered for a variety of reasons they are not necessarily related to system events although that may often be the case Listed alerts are clickable allowing you to quickly jump to the time at which an alert occurred To get a list of alerts do the following 1 Select the required alert in the Alerts list 2 Click the Get List button This will display a list of detected alerts You are able to click the listed alerts to view recordings from the required alert in the view rip To view
33. to the need for re encoding images use additional resources on the surveillance system server e Frame Rate Lets you select a frame rate for the NetMatrix position Select between Unlimited default Medium or Low The setting will apply for all cameras included in the NetMatrix position The effect of your selection can be illustrated by the following table Unlimited Medium Low JPEG Send all Send Send frames every 4th every 20th frame frame MPEG l Send all Send all Send all frame frames frames frames MPEG P Send all Do not Do not frame frames send any send any frames frames Example If you set the Frame Rate option to Lowin your NetGuard EVS and your surveillance system administrator has configured a camera to feed JPEG images at a frame rate of 20 frames per second you will experience an average of 1 frame per second when viewing video from the camera in the NetMatrix position If your administrator had configured a camera with a feed as low as 4 frames per second you would with Frame Rate set to Low in your NetGuard EVS experience an average of 0 2 frames per second when viewing video from the camera in the NetMatrix position e Maintain Image Aspect Ratio f check box is selected the cameras original image aspect ratio will be maintained this will provide you with non distorted images but may lead to black bars appearing above below images If check box is cleared images will be stretched to fit the NetMatrix pos
34. user s rights Available AVI JPEG Database When NetGuard EVS Is Used with a ProSight SMB Surveillance System Windows authentication current user Windows authentication Basic authentication Not available Shared views are shared by all users All shared views always stored ina single top level folder called Shared the folder will be visible for all users Ability to edit shared views determined by user s rights Not available AVI JPEG 63 On Net Surveillance Systems Inc Differences ata Glance Audio provided microphones speakers are available on surveillance system Event Indicator on Live Tab Sound on Event Alerts Section on Browse Tab Ability to use NetMatrix content in views When NetGuard EVS Is Used with a NetEVS Surveillance System Two way audio available Incoming and outgoing audio can be recorded but only incoming audio from microphones can be played back and exported Not available Not available Used for browsing based on alerts Alerts are short messages customized to suit your organization s needs Examples of alerts Panic Button Pressed Employee Clocking In etc Alerts may be triggered for a variety of reasons they are not necessarily related to system events although that may often be the case Available provided NetMatrix has been configured on the surveillance system When NetGuard EV
35. will it be displayed in high quality and or high frame rate This can significantly help you save bandwidth on the remote connection Adding the Hotspot To add a hotspot to a view do the following on the Setup tab 1 Drag the System Overview section s Hotspot link to the required position in the view and release the mouse button over the required position Tip Note that the position gets a thin orange border The orange border indicates that the position is used for a hotspot the orange border will also be evident when using the view on the Browse and Live tabs 76 On Net Surveillance Systems Inc NetGuard 4 6d How To Thin orange border indicates hotspot 2 When the hotspot position is selected you are able to specify its properties in the Setup tab s Properties section e Image Quality The setting determines the video quality but also affects bandwidth usage If your NetGuard EVS is used over the internet over a slow network connection or if for other reasons you need to limit bandwidth use image quality can be reduced on the server side by selecting e g Low or Medium When selecting a reduced image quality video is re encoded on the server to a JPEG format along the following lines Full The default setting providing the full quality of the original video SuperHigh for megapixel Re encoding to an output width of 640 pixels VGA and a JPEG quality level of 25 High Re encoding to an ou
36. will open NetGuard EVS window has three tabs Live Browse and Setup The Live tab is used for viewing live video the Browse tab is used for browsing recorded video and the Setup tab is used for configuring NetGuard EVS Depending on your user rights you may not be able to access all three tabs If You Log in for the First Time Determine Available Views If you have logged in for the first time you need to determine whether any views exist Views determine how video is displayed and are thus required in order to be able to use NetGuard EVS One or more views may already have been created for you or you may need to create views yourself Read more about views including how to determine if views have already been created for you in Private and Shared Views Logging in on Different Computers Your user settings are stored centrally on the surveillance system This means that your login can be used on any computer that has a NetGuard EVS installed If a problem or other issue occurs during login to NetGuard EVS you will see one of the following error messages e You do not have access to any part of the application live browse or setup Please contact the system administrator 104 On Net Surveillance Systems Inc NetGuard 4 6d How To Issue You currently have no access rights to any part of NetGuard EVS therefore you cannot log in with NetGuard EVS What to do Consult your surveillance system administrator who wi
37. you will see a small overview frame in the bottom right corner of each of the view s camera positions Once you zoom in on an area of an image the overview frame will help you maintain an overview of the complete image Overview frame inside image To zoom in click inside the required image and drag around the area you want to zoom in on The area you select will be highlighted by a white border When you release the mouse button the zoom will take effect White border around zoom area Even when you have zoomed in on an area you are able to move to other areas of the image while maintaining your zoom level simply drag the highlighted area in the overview frame to the required position 57 On Net Surveillance Systems Inc NetGuard 4 6d Recorded Video Zoom area highlighted in overview frame To get access to a slider for adjusting the zoom level click inside the required image and move your mouse pointer up or down while pressing the SHIFT key on your keyboard Zoom level slider Selecting a zoom level of 0 lets you view the whole image again Chip If you mouse has a scroll wheel you can also use the scroll wheel to control the zoom level On many mice clicking the scroll wheel or middle mouse button quickly lets you view the whole image again e Enabling amp Disabling Digital Zoom On the Browse tab digital zoom is by default enabled If you want to disable digital zoom clear the PTZ Control section s Digita
38. EVS Consult your surveillance system administrator if in doubt In the Setup tab s Properties section you are able to adjust a number of settings for individual cameras To adjust a camera s properties select the required camera in the view the selected position will be indicated by a bold border then make the adjustments in the Properties section Note that particular user rights may be required in order to access the Setup tab Camera Name The Camera Name field displays the name of the selected camera The field is read only Image Quality amp Keep when Maximized The mage Quality setting determines the quality of video when viewed but also affects bandwidth usage If your NetGuard EVS is used over the internet over a slow network connection or if for other reasons you need to limit bandwidth use image quality can be reduced on the server side by selecting e g Low or Medium When selecting a reduced image quality images from the selected camera is re encoded to a JPEG format on the surveillance system server before being sent to NetGuard EVS Re encoding takes place along the following lines e Full The default setting providing the full quality of the original video e SuperHigh for megapixel Re encoding to an output width of 640 pixels VGA and a JPEG quality level of 25 e High Re encoding to an output width of 320 pixels QVGA and a JPEG quality level of 25 e Medium Re encoding to an output width of 200 pixels
39. IPIX PTZ Positions in the PTZ Control section When you later want to return to the saved position simply click the Load button PTZ Pan Tilt Zoom Despite the fact that the Browse tab features a section named PTZ Control you cannot use the section to control PTZ Pan Tilt Zoom cameras This is due to the simple fact that the Browse tab is used for viewing already recorded video you cannot control a PTZ camera retroactively Instead the Browse tab s PTZ Control section is used for two purposes e For navigating IPIX images e For using digital zoom on recorded video 59 On Net Surveillance Systems Inc NetGuard 4 6d Camera Messages Camera Messages Message texts may under particular circumstances appear in white letters across one or more of a view s camera positions Example of camera message text Possible messages listed alphabetically are After Database End Will appear on Browse tab only Indicates that the time selected is after the time of the last recording in the camera s database The last image in the camera s database will be shown in the camera position in order to indicate that recordings from the camera are available but only from a time earlier than the selected time Before Database Start Will appear on Browse tab only Indicates that the time selected is before the time of the first recording in the camera s database The first image in the camera s database will be shown in the camera position i
40. ONTENT vsti iesiri iatna aaan a aia aaia aa atda iaa Jee 45 VIDEO BROWSING FEATURES iinit iinei eane hele ete ee alae ada lida te kde 48 Timeline Browsers COlOlS atesinawinhanainievinl ae ideale hiaenin 48 White Horizontal Lin iawn teira ahi aie eh ae 48 Tim Span enaa ieina aaa eed eve tie tives Made theca vhosts etd aii diate nities 49 How to Use the Timelin BrOWSE 0 cssccccecssneeceenneeeceeneeeceeaaaeeeceeaaeeeceeaaneeeeeaneeseenaeeecsenineeeesnnneeetnaees 49 Hiding and Showing the Timeline BrOWSELM 22 cccccccceeceeeesssesneeceeeeeceaeeseneececaeecseneesaessaneeceeneetennstsaees 49 AUDIO weet AAI st She MD OL LA note Cal ME AM SO A Da elt aN AS acta el A tae 56 DIGITAL ZOOM Totis eaer ite tet a Re ok Sa il oil Eta te ht a ead Rell ML A am ara Ae 57 IPIX 360 IMAGES gecesi that colar nat ti a een ad eta Me Al oat Hei Ait Ola ad lata 59 PEZA PAN TIET ZOOM otrie cient tHe dae eet iia Sim lee ee MELE eA Dee AERO tee 59 CAMERA MESSAGE S va ar e aer a aa ae aiae Ne a ded ecvedesue tutus ees date distedyutedevectercacesteevessuvessterestecess 61 SURVEILLANCE SYSTEM DEPENDENT FEATURES ss sseussensrensrrnnnrnnrrnnnnnnnnnnnnnnnennrennrnnnnrnnnrennnnnnne 63 On Net Surveillance Systems Inc NetGuard 4 6d Table Of Contents HOW TO A ence seats Sete e a aeaea dad eu eae de Eaa aeaa clades tute ada petite eu shes sus eUa AKEn oaa akaa LATEN aana 67 ADVANCED FEATURES gasont aa a a aaa aa teenth a a ta reer aS 67 AUDIO zane a
41. OnSS IP To The Core NetGuard EVS 4 6d Video Client User Manual On Net Surveillance Systems Inc OnSSI One Blue Hill Plaza 7th Floor P O Box 1555 Pearl River NY 10965 P 845 732 7900 T 845 732 7900 info onssi com www onssi com On Net Surveillance Systems Inc NetGuard 4 6d Table Of Contents Table Of Contents WELCOME r ra vetoed a eat deine ctv AAEE OA aAa e AEKA EAE ERa ea EEKE EKn 1 a O a EE EE T E E A T 3 Bole E LOGOUT E TTT 5 DETERMINE AVAILABLE VIEWS ii tiiin tiia iadii odia iaiia iiiaae i i i aid 7 LOGGING IN ON DIFFERENT COMPUTERS c cccceeeeeeeeseeceeeeeceaeeeeaaeseaeeecaaeeecaaeeseaeeseeeeesaaeeeeaaeeseaeeesaeeeeaeeeenees 7 VIEWS sees E E A dhe di svecedubectectd souersst ices ued A ervaeedibeveewsaereeeeessed 9 SETUP OF VIEWS cscs cc arite a ea a Ale Actuate ett a a ete NR atts Meta ae IR Abe A atte 10 Creating a Group EERIE PEE E ise Bids alive ihn eaten E E elec 11 Creating a View within the Group 1 sccceeccecssecseneecceececeeeeseneecceneecsuneesaaesseneeceeeeeseaaesseaeecseneerseetsanetes 11 Creating a Group EENE E EP E E E 12 Creating a View within the Group 11 csccceececeseseeneeceeececeeeeseneececeeecsuneesaaeseeneeceeneeseaaetseneecseneeseeetsaseees 13 Advantages Of Using a Hotspot cccccceceecceeeeeeeencececenecsaaeeseneeceeneeceaeeessaesseneeceeaeeesaaesseneeceeneetsnetsassees 19 AQGING thE FOPO adre a a E E EA TNT T 19 Changing the Properties Of AN HTML PaQe
42. S Is Used witha NetDVMS Surveillance System Two way audio available Only incoming audio from microphones is recorded and can be included when exporting evidence in the database format Available provided notifications on events have been configured on the surveillance system server Available provided notifications on events have been configured on the surveillance system server Used for browsing based on system events Available provided NetMatrix has been configured on the surveillance system NetGuard 4 6d Surveillance System Dependent Features When NetGuard EVS Is Used with a NetDVR Surveillance System One way audio recordings by microphones available Recorded audio can be included when exporting evidence in the database format Available provided notifications on events have been configured on the surveillance system server Available provided notifications on events have been configured on the surveillance system server Used for browsing based on system events Available provided NetMatrix has been configured on the surveillance system When NetGuard EVS Is Used with a ProSight SMB Surveillance System One way audio recordings by microphones available Available provided notifications on events have been configured on the surveillance system server Available provided notifications on events have been configured on the surveillan
43. When video is displayed the bar furthermore shows the date and time of the displayed video The bar is dark blue When you select a particular camera in the view the bar of the selected camera position becomes a lighter blue Back Door East Wing Gamera a Dark blue camera is not selected SRATI Bast Wine Camara Light blue camera selected Each bar features a recordings indicator which is useful when browsing recordings The indicator lights up green leach time a new image is displayed To enlarge video from a particular camera position in a view double click the camera position s blue bar To return to normal view simply double click the blue bar again 45 On Net Surveillance Systems Inc NetGuard 4 6d Recorded Video Double clicking blue image bar enlarges view A carousel is normally used for displaying video from several cameras one after the other in a single view position When the selected view contains a carousel the carousel will also appear when you are working on the Browse tab A carousel however is only useful when working on the Live tab not when working on the Browse tab On the Browse tab the carousel will simply list the name of the camera it was last displaying on the Live tab Like on NetGuard EVS s other tabs a carousel is indicated by a thin green border When the selected view contains a hotspot the hotspot will also appear when you are working on the Browse tab Like on the Live tab y
44. a a ep a a a a er rere cer eevee a a aaiae 71 Lock to Selected Speake s is svad cessive acta ndk casstoe aaia aaia a iiaa a aaaea iiia aaia iaaa 72 Talking through Multiple Speakers Simultaneously scccccecccesceceencecenecesneeeeseecenececsnesseeeseneessensesnaees 72 CAMERAS a E E A a a A 73 Advantages Of USING amp HotSpot u cccseccceeeesesecsenceceeenecssaesseneecseneeceusesasaseaeneecsenestsaassaeneessensersnesiasanes 76 Adding he HOtS DOE ereo i ce cases deavasces Seen das goad veda ede T O EE AREA EE ETATE A 76 Changing the Properties Of AN HTML PaQe s cccsccccsccecesseeeensecseeeeceneeesaesseneeceeneeseanessaeecseeeessnneesaeens 79 KOOP WHEN Maximized sismi repena i iaa aa aaia iaa a niivedandead cee usdtvedandasstevan docs 84 DIGITAL ZOOM an a n na ee a iani a ee na See 88 EVENTS ON SURVEILLANCE SYSTEM ccccsccecsscceeaeeeeececeeeeesaeseeaaesaaeeesaaeseaaaessaeeesaeseeaaeseeaaesneeeesaeesseaeeenaees 90 EVIDENCE PRINT amp EXPOR Torul rotaen aaa Ata ee nie ae ee eed ee ee 91 JOYSTICKS A eani iaoiai cies ae i ee ee eee ee 96 KEYBOARD SHORTCUTS ti032ee ave eee es ee A eld ee eed en 99 Deleting a Shortcut Key Combination cccccceccccseeceenceceneeesnsecteneecesueeessaeeseneeceeneecsaeessaesseneecseeeessnneteaes 102 LANGUAGE ieina rn a a eis Ben ee de ne eee hee 102 LOGIN amp EOGOUT rinita Ane Ga ee eects ie eee cee 102 If You Log in for the First Time Determine Available Views 2 cccscccsecceses
45. ack bars appearing around the images The setting will apply for all cameras displayed in the hotspot e Adding Static Images Static images can be used in views for a variety of purposes for company logos for including floor plans or maps in the view for including photos of wanted persons etc To add a static image to a view do the following on the Setup tab 1 Drag the System Overview section s Image link to the required position in the view 2 Release the mouse button over the required position When you release the mouse button you are able to select the required static image file 21 On Net Surveillance Systems Inc NetGuard 4 6d Views e Adding HTML Pages HTML Pages can be used in views for a variety of purposes for including company web pages navigation pages online map services link collections e learning pages etc hip When an imported HTML page contains links it is highly recommended that the links have the target blank attribute example lt a href otherwebpage htm target blank gt Link lt a gt This will make the links open in separate windows which will help you avoid losing view of NetGuard EVS window itself due to a link opening a web page in the same browser window as NetGuard EVS To add an HTML page to a view do the following on the Setup tab 1 Drag the System Overview section s HTML Page link to the required position in the view When you release the mouse button over the require
46. ality level of 25 e High Re encoding to an output width of 320 pixels QVGA and a JPEG quality level of 25 e Medium Re encoding to an output width of 200 pixels and a JPEG quality level of 25 e Low Re encoding to an output width of 160 pixels and a JPEG quality level of 20 Height will scale according to the width and the aspect ratio of the original video Your image quality selection will apply for live as well as recorded video and for JPEG as well as MPEG For MPEG however only keyframes will be re encoded when viewing live video whereas all frames will be re encoded when viewing recorded video Note While using a reduced image quality helps limit bandwidth use it will due to the need for re encoding images use additional resources on the surveillance system server Grip You can quickly reduce the bandwidth usage for all cameras in the view by reducing the image quality for a single camera then clicking the Apply To All button 128 On Net Surveillance Systems Inc NetGuard 4 6d How To Keep When Maximized When viewing live or recorded video you can double click a particular camera position in a view to enlarge it see Enlarging Camera Positions When you do this video from the camera is by default displayed in full quality regardless of your image quality selection If you want to make sure that the selected image quality also applies when enlarged select the Keep when maximized box located immediatel
47. amera a Dark blue camera is not selected Bech Dopor Eestiinal Gemera e Light blue camera selected 32 On Net Surveillance Systems Inc NetGuard 4 6d Live Video Colored Indicators Each bar features three colored indicators e Event indicator the leftmost of the three indicators solid yellow Lights up when specific events defined by the surveillance system administrator occur Click anywhere inside the image to reset the event indicator This indicator may appear black if event indication has not been specified for the camera in question of if no specified events have occurred Consult your surveillance system administrator if in doubt e Motion indicator the indicator in the middle solid red W Lights up when motion is detected in the image Click anywhere inside the image to reset the motion indicator This indicator may appear black if no motion has been detected e Online indicator the rightmost of the three indicators blinking green W Changes state every time a new image is received from the camera Grip If configured as part of individual cameras properties on NetGuard EVS s Setup tab event and motion E indications can be accompanied by sound notifications See Adjusting Camera Properties for more information To enlarge video from a particular camera position in a view double click the camera position s blue bar To return to normal view simply double click the blue bar again Doub
48. an organization are able to create and edit shared views For this reason particular user rights may be required in order to access the Setup tab For example the surveillance system administrator may create and maintain a number of shared views When relevant NetGuard EVS users log in the shared views will automatically be available to them and they will basically not need to create further views 113 On Net Surveillance Systems Inc NetGuard 4 6d How To e Which Views Are You Able to Create and Edit To quickly determine which of the Views section s top level folders your user rights permit you to create and edit views in do the following 1 Select any of NetGuard EVS s tabs 2 Look at the Views section You are able to create and edit views under top level folders which are not marked by a padlock icon If a top level folder is marked by a padlock icon it is protected You can still use any views under the top level folder but you cannot create new views or edit existing views under it Consult your surveillance system administrator if in doubt about your user rights e Creating Private Views To create your first private view you first create a group under the Private top level group then create the required view within the group If you have created private views before you may create the new view in an existing group or you may create a new group for the view Creating a Group To create a group under the Priva
49. and a JPEG quality level of 25 e Low Re encoding to an output width of 160 pixels and a JPEG quality level of 20 Height will scale according to the width and the aspect ratio of the original video Your image quality selection will apply for live as well as recorded video and for JPEG as well as MPEG For MPEG however only keyframes will be re encoded when viewing live video whereas all frames will be re encoded when viewing recorded video Note While using a reduced image quality helps limit bandwidth use it will due to the need for re encoding images use additional resources on the surveillance system server Grip You can quickly reduce the bandwidth usage for all cameras in the view by reducing the image quality for a single camera then clicking the Apply To All button 27 On Net Surveillance Systems Inc NetGuard 4 6d Views Keep When Maximized When viewing live or recorded video you can double click a particular camera position in a view to enlarge it see Enlarging Camera Positions When you do this video from the camera is by default displayed in full quality regardless of your image quality selection If you want to make sure that the selected image quality also applies when enlarged select the Keep when maximized box located immediately below the Image Quality setting e Frame Rate Lets you select a frame rate for the selected camera Select between Unlimited default Medium or Low The effect of y
50. ar camera equipped with a special IPIX lens If your views include IPIX cameras you can navigate recorded images from the IPIX cameras with the Browse tab s PTZ Control section Note Use of IPIX cameras is not supported by all surveillance systems Ask your surveillance system administrator if in doubt Navigation by Dragging inside I PI X Images Many IPIX images may be navigated simply by dragging inside the images If your mouse pointer changes to 19r when placed over the images from an IPIX camera navigation by dragging is supported for the camera Refer to the release note for information about supported features for individual IPIX cameras Navigation Buttons As an alternative to navigation by dragging inside IPIX images use the navigation buttons in the PTZ Control section to move around the view from the selected IPIX camera The round middle button lets you quickly move the camera to its home i e default position The plus and minus buttons lets you zoom in and out respectively rip If you mouse has a scroll wheel you can also use the scroll wheel to control the zoom level On many mice clicking the scroll wheel or middle mouse button quickly lets you view the whole image again Presets The Presets list is not available for navigating IPIX images Defining a Favorite I PIX Position You are able to move to a specific position in the IPIX image and then save that position by clicking the Save button under
51. as 4 frames per second you would with Frame Rate set to Low in your NetGuard EVS experience an average of 0 2 frames per second when viewing video from the camera on the Live tab e IPIX Split Mode Available only if the selected camera is an IPIX camera IPIX is a technology that allows creation and viewing of 360 degree panoramic images NetGuard EVS supports up to four different viewpoints from a single IPIX camera The IPIX Split Mode list lets you select the required spilt mode e One by One lets you view a single viewpoint e Two by Two lets you view four different viewpoints at a time When viewed on any of NetGuard EVS s tabs the IPIX camera will appear as specified with either one or four viewpoints from the same image 84 On Net Surveillance Systems Inc NetGuard 4 6d How To ip When viewing different viewpoints from an IPIX camera on the Live or Browse tabs you are able to navigate each viewpoint independently by clicking inside each viewpoint or by using the buttons in the Live or Browse tabs PTZ Control sections e Maintain Image Aspect Ratio If check box is selected video will not be stretched to fit the size of the camera position Rather video will be displayed with the aspect ratio height width relationship with which it has been recorded This may result in horizontal or vertical black bars appearing around the images from some cameras If check box is cleared video will be stretched to fit the
52. as more than one physical display attached but from the Live and Browse tabs you can send individual views to separate windows as well This way you can watch more than one view at a time See Using Multiple Windows for more information e Live Video Is Not Necessarily Recorded Even though you can see live video from a given camera the video stream from the camera is not necessarily being recorded This is actually one of the benefits of an IP based digital surveillance system Unlike old style analog surveillance systems where everything was recorded on a tape regardless whether it was relevant or not an IP based digital surveillance system allows much more targeted recording Targeted recording frees security personnel investigators etc from having to go through seemingly endless amounts of recordings in order to find a particular incident Instead the reduced amount of recordings combined with NetGuard EVS s advanced browsing and search features allows recordings of particular incidents to be found quickly and effortlessly Basically live video streams from cameras pass through the surveillance system server When required the video stream is saved recorded on the server when not required the video stream is simply discarded Video streams are typically saved on the server recorded either e according to a schedule example every morning from 10 00 to 11 30 or and 111 On Net Surveillance Systems Inc NetGua
53. ation of NetGuard EVS upon your first login In fact configuration may in some cases not be required at all To log in to NetGuard EVS do the following 1 Double click NetGuard EVS shortcut on your desktop If no NetGuard EVS desktop shortcut is available select NetGuard EVS from Windows Start menu exactly how you do this is determined by where and how you have installed NetGuard EVS on your computer gt 102 NetGuard 4 6d On Net Surveillance Systems Inc How To 2 A splash screen is displayed while NetGuard EVS loads this typically takes a few seconds only 3 NetGuard EVS login window appears Server oddbess hemp 123 123 123 123 80 Aathentication Wirow Authentication curert user User name Patsid O Attotogn Ceea Cerca 4 Specify your login information in the following fields e Server address Type the URL or IP address of the surveillance system server as specified by your surveillance system administrator Internet connections may use different ports for different purposes therefore the URL or IP address may include a port number example http 123 123 123 123 80 where 80 indicates the port number If you have logged in before you may simply select the required server from the Server address list e Authentication Select between different methods of authentication i e the process of verifying that you are who you claim you are o Windows authentication current user with wh
54. available When NetGuard EVS Is Used with a ProSight SMB Surveillance System Not available Not available Not available Not available Surveillance systems welcome pages from which you can download NetGuard EVS Client may look differently depending on the surveillance system version you connect to Some versions provide extended features such as the ability to view the welcome page in the language of your choice Ask your surveillance system administrator if in doubt about which type of surveillance system you connect to 65 On Net Surveillance Systems Inc NetGuard 4 6d How To How to Advanced Features In addition to displaying video NetGuard EVS is able to display static images and HTML pages Such HTML pages may be used for intuitively switching between different views in NetGuard EVS For example you may insert a clickable floor plan of a building and you would be able to simply click a part of the floor plan to instantly switch to a view displaying video from the required part of the building In the following you will see examples of HTML pages for NetGuard EVS navigation a simple HTML page with buttons and a more advanced HTML page with a clickable image map For surveillance system administrators wishing to create and distribute such HTML pages to NetGuard EVS users a check list outlining the tasks involved is also provided Hip NetGuard EVS is highly flexible when it comes to customizing
55. ave open in floating windows or on secondary displays Only available for single camera positions not for hotspots carousels or NetMatrix positions See Sending Video between Views for more details 47 On Net Surveillance Systems Inc NetGuard 4 6d Recorded Video Video Browsing Features The timeline browser displays an overview of periods with recordings from all cameras displayed in your current view The number of timelines displayed in the timeline browser reflects the number of cameras displayed in the view you are using The timeline of the camera selected in the view is highlighted in a lighter color Timeline Browser s Colors The timeline browser uses two colors e Red Recordings with motion e Green Recordings without motion The timeline browser prioritizes recordings with motion higher than recordings without motion If there are recordings with as well as without motion within an interval of one minute the timeline browser will treat the entire interval as an interval containing recordings with motion This is why depending on your individual camera settings you will often see more red periods than green periods in the timeline browser Note Administrator defined prebuffered recording periods cannot be displayed in the timeline browser s timelines The fact that these periods cannot be displayed in the timeline browser s timelines does not affect the recordings White Horizontal Line The white horizo
56. ays located in one of the view s larger positions for example the large position in a 1 7 view If a position in one of your views contains a hotspot you will be able to recognize it by the following characteristics e When you select camera positions in the view your selection is reflected in the hotspot e Itis surrounded by a thin orange border Thin orange border indicates hotspot How to Use a Hotspot To use a hotspot simply select a camera position in a view to automatically view video from the camera in the hotspot Advantages of Using a Hotspot The fact that you can often view enlarged video in the hotspot is not in itself what makes the hotspot useful you can enlarge video from any camera in a view by double clicking the required camera position What makes the hotspot useful is that with a hot spot it is possible to use a low image quality and or frame rate for cameras in the view s regular positions and a high image quality and or frame rate for the hotspot Then only when you select a camera for viewing in the hotspot will video from the camera be displayed in high quality and or high frame rate This can really help save bandwidth on your remote connection Hotspots are configured on NetGuard EVS s Setup tab 34 On Net Surveillance Systems Inc NetGuard 4 6d Live Video NetMatrix is a feature in the surveillance system that allows distributed viewing of video from any surveillance system camera to any monito
57. c images such as gif jpeg etc HTML pages or NetMatrix triggered video e Adding Individual Cameras To add a camera to a view do the following 1 Inthe Setup tab s Views section select the required view When you select a view the layout of the selected view is outlined in the main section of NetGuard EVS window 2 Inthe Setup tab s System Overview section click the plus sign H next to Cameras then the plus sign next to the required server to view a list of available cameras 3 Select the required camera from the list and drag the camera to the required position in the view When you have dragged a camera to a position in the view an image from the camera will provided a connection can be established appear in the selected position If a connection cannot be established for example if the surveillance system s recording server is not running the name of the camera will be displayed in the selected On Net Surveillance Systems Inc NetGuard 4 6d How To position 4 When the camera position is selected you are able to specify its properties Such as quality frame rate etc in the Setup tab s Properties section see Adjusting Camera Properties for detailed information Repeat for each camera required in the view Orip If you want to use all of the cameras under a server you may simply drag the required server link to the view this will automatically place all of the server s cameras in the view from th
58. called groups A group can contain any number of views and if required subgroups e Difference between Private and Shared Views Views can be private or shared e Private views can only be accessed by the user who created them e Shared views allow many NetGuard EVS users to share the same views This is possible since all views are stored on the surveillance system server Depending on the type of surveillance system you connect to shared views can simply be shared by all NetGuard EVS users or access to selected shared views can be given to selected groups of NetGuard EVS users Before you create any views it is important that you are sure about the difference between private and shared views not least because a number of shared views may already exist in your organization 112 On Net Surveillance Systems Inc NetGuard 4 6d How To When you have access to shared views creating further views in your NetGuard EVS will not be necessary unless you want to supplement the shared views with your own private views If you want to create views yourself NetGuard EVS s Setup tab lets you create groups and views and specify which cameras should be included in each view see How to Create amp Manage Views e How to Check if Shared Views are Available Typically your surveillance system administrator will have told you if you have access to shared views If not you can quickly determine if any shared views are available to you
59. cameras will automatically appear in your views NetMatrix positions Which events or cameras are used in the NetMatrix setup depends entirely on the surveillance system server s NetMatrix configuration or on what other users wish to share with you you are not able to control this in NetGuard EVS However you are able to add NetMatrix content to as many view positions as required This way you are able to watch live video from several NetMatrix triggered sources at the same time If your view contains several NetMatrix positions the positions are always ranked One of the positions will be the primary NetMatrix position another will be the secondary NetMatrix position and so on When the first NetMatrix triggered live video stream is received it is automatically presented in the primary NetMatrix position in your view 80 On Net Surveillance Systems Inc NetGuard 4 6d How To When the next NetMatrix triggered video stream is received a first in first out principle begins to apply the previously received video stream is quickly transferred to your view s secondary NetMatrix position and the latest video stream is presented in your view s primary NetMatrix position and so on This way you can always watch the latest video stream while maintaining the last few previously received video streams in your view as well The positions ranking is applied automatically the first NetMatrix position you add to the view will automat
60. ce system server Used for browsing based on system events Not available 64 On Net Surveillance Systems Inc Differences ata Glance Ability to Send Video to NetMatrix Recipients through NetGuard EVS Shortcut Menu Failover servers Multiple windows Language packs When NetGuard EVS Is Used with a NetEVS Surveillance System server and user has a role with necessary NetMatrix rights Available provided NetMatrix has been configured on the surveillance system server and user has a role with necessary NetMatrix rights Available if configured on surveillance system Failover servers can take over if recording servers become unavailable You may experience a short break if viewing video when a failover server takes over from a recording server or vice versa aS your views must be reloaded in your NetGuard EVS Available Not available When NetGuard EVS Is Used witha NetDVMS Surveillance System server Available provided NetMatrix has been configured on the surveillance system server Not available Available Available if configured on surveillance system when connecting to recent versions NetGuard 4 6d Surveillance System Dependent Features When NetGuard EVS Is Used with a NetDVR Surveillance System server Available provided NetMatrix has been configured on the surveillance system server Not available Available Not
61. ched PTZ Pan Tilt Zoom If your views contain PTZ Pan Tilt Zoom cameras you can control the PTZ cameras with the Live tab s PTZ Control section Grip You may be able to use a joystick for controlling your PTZ cameras Joystick control can be customized see Customizing Joystick Setup for further information Even though joystick and point and click control is supported for a large number of PTZ cameras not all PTZ cameras may be controlled this way Refer to the release note for information about joystick and point and click support for PTZ cameras e Point and Click Many PTZ cameras may be controlled simply by pointing and clicking inside the images from the camera If you see a set of crosshairs when placing your mouse pointer over the images from a PTZ camera point and click control is supported for the camera oom Crosshairs indicate point and click control For some cameras crosshairs may look different For some cameras crosshairs surrounded by a square may be displayed When this is the case you are able to zoom in on an area by dragging a square around the required area in the image For such cameras zoom level is controlled by holding down the SHIFT key on your keyboard while moving the mouse up or down this will display a zoom level slider inside the image e Zooming with Mouse Wheel For PTZ and IPIX cameras you are able to zoom in and out using the scroll wheel on your mouse provided your mouse is equipped
62. ck you are typically able to navigate camera images three dimensionally along three axes an X axis a Y axis and a Z axis where the Z axis typically refers to the depth zoom level Example X Y and Z axes e Invert By default a PTZ camera will move to the right when you move the joystick to the right along the X axis move up when you move the joystick towards you along the Y axis etc By selecting Invert you are able to change this to the opposite You are thus able to freely determine whether the camera should for example move up or down when you move the joystick towards you and away from you respectively e Absolute By default joystick control takes place based on a relative positioning scheme This means that moving a joystick will move the joystick controlled object based on the object s current position rather than based on any fixed position By selecting Absolute you are able to change this and use an absolute rather than a relative positioning scheme e Action Lets you select the required function for an axis Camera PTZ Pan Camera PTZ Tilt Camera PTZ Zoom or No action 97 On Net Surveillance Systems Inc NetGuard 4 6d How To e Preview Lets you quickly test the effect of your selections When you have selected a function for the axis you want to test simply move the joystick along the required axis to view the effect indicated by a movement of the dark blue bar When previewing your selections con
63. clients e New Client Available Upgrade is recommended required The new version can be downloaded from Issue A new version of NetGuard EVS is available This message is typically accompanied by information about whether an update is recommended or whether it is a requirement for example because important new features will not work in your current NetGuard EVS version The message will typically also contain information about where to download the new version from What to do Follow the advice given in the message Consult your surveillance system administrator if in doubt To log out of NetGuard EVS simply click the Log Out button in NetGuard EVS s top bar 105 On Net Surveillance Systems Inc NetGuard 4 6d How To Multiple Windows NetGuard EVS supports use of multiple windows when connected to selected surveillance systems see Surveillance System Differences This is especially useful if your computer has more than one physical display attached but even when your computer has only one display you can send individual views to separate windows while keeping NetGuard EVS s main window in the background This way you can watch more than one view at a time You can send views to separate displays or windows from NetGuard EVS s Live tab as well as its Browse tab e Sending a View to Primary Display Sending a view to Primary Display will show the view in a separate full screen window on your computer s main display
64. cond when viewing video from the camera in the NetMatrix position If your administrator had configured a camera with a feed as low as 4 frames per second you would with Frame Rate set to Low in your NetGuard EVS experience an average of 0 2 frames per second when viewing video from the camera in the NetMatrix position e Maintain Image Aspect Ratio If check box is selected the cameras original image aspect ratio will be maintained this will provide you with non distorted images but may lead to black bars appearing above below images If check box is cleared images will be stretched to fit the NetMatrix position this may lead to slightly distorted images but you will avoid any black bars appearing around the images This setting will apply for all cameras displayed in the selected NetMatrix position e NetMatrix Window Lets you change the NetMatrix position s ranking 7 is the primary position in which video from the latest event is always shown 2 is the secondary position 82 On Net Surveillance Systems Inc NetGuard 4 6d How To in which video from the previously detected event is always shown 3 is the tertiary position in which video from the event detected before the event in position 2 is always shown and so on The selected number cannot be higher than the total number of NetMatrix positions in the view If the view only contains one NetMatrix position the position must have number 1 if the view contains for example fou
65. cordings can export IPIX recordings Yes provided your surveillance system supports the use of IPIX cameras i e cameras using a special technology for recording 360 images When exporting recordings from an IPIX camera be aware that it is only possible to export the fisheye view itself not a flattened IPIX view a 2x2 split IPIX view or zoomed IPIX views Where can I learn more about the standalone Viewer More information about using the standalone Viewer a video viewing application which you are able to include with exported recordings in the database format is available in Using the Standalone Viewer Useful tips for people performing database exports in NetGuard EVS about making the standalone Viewer start up automatically etc is also available under Exporting in Database Format previously in this topic When video evidence is exported in the database format from NetGuard EVS see Exporting Video Evidence it is possible to include a standalone Viewer application with the exported evidence The standalone Viewer allows recipients of video evidence such as police officers internal or external investigators etc to browse and play back the exported recordings without having to install any surveillance software on their computers The Viewer also lets recipients print images and even further export all or parts of the recordings in a variety of formats The standalone Viewer contains its own targeted built in help s
66. d 4 6d How To Setup tab lt input type button value Buttontext onclick SCS Application ShowSetup gt hip For advanced users it is possible to create many other types of buttons using the approximately 100 different function calls available for NetGuard EVS See Scripting for more information In the following we have created two shared groups in NetGuard EVS We have called them Group and Group2 Each group contains two views called View and View2 We have also created an HTML page with buttons allowing users to switch between our four different views as well as between two of NetGuard EVS s tabs Live and Browse When viewed in a browser our HTML page looks like this Example of HTML Page Microsoft Internet Explorer Joey Fle Edt Vew Favortes Took Hep 4 x 2 G po seen Sig Favortes E 2 gt E C demo htm gt a Go to Shared Group View Go to Shared Group View2 Go to Shared Group2 View Go to Shared Groupe View Show Live Tab Show Browse Tab 1B Done 3Y My Computer HTML page with buttons for navigating between views and tabs We have saved the HTML page locally in this case on the user s C drive When the HTML page is to be used for navigation saving the HTML page locally is necessary because of security features in Internet Explorer When saving the HTML page locally save it at a location to which an unambiguous path can be defined for example in a folder on the user s C
67. d in the primary NetMatrix position in your view When the next NetMatrix triggered video stream is received a first in first out principle begins to apply the previously received video stream is quickly transferred to your view s secondary NetMatrix position and the latest video stream is presented in your view s primary NetMatrix position and so on This way you can always watch the latest video stream while maintaining the last few previously received video streams in your view as well The positions ranking is applied automatically the first NetMatrix position you add to the view will automatically be the view s primary NetMatrix position the next one you add will automatically be the secondary one etc If required you can manually change the NetMatrix positions ranking in the Setup tab s Properties section 24 On Net Surveillance Systems Inc NetGuard 4 6d Views To add NetMatrix content to a view do the following on the Setup tab 1 Drag the System Overview section s Matrix link to the required position in the view and release the mouse button over the required position hip Note that the position gets a thin blue border The blue border indicates that the position is used for NetMatrix content the blue border will also be evident when using the view on the Browse and Live tabs Mates Madre Thin blue border indicates NetMatrix 2 When the NetMatrix position is selected you are able to specify
68. d position the Open URL window opens Open URL xi Enter the URL ot path to a HTML page on the Internet pour computer of your network thet you wart to aiplay Open Erowrse Cancel In the Open URL window s Open field type the location of the required HTML page example http www mywebsite com mywebpage htm or e If the HTML page is stored locally on your computer specify its location on your computer example C myfiles mywebpage htm or click the Browse button to browse for the required HTML page Click the OK button Changing the Properties of an HTML Page Once an HTML page is added to a view you are able to change its properties by doing the following 4 On the Setup tab select the imported HTML page in the view Properties of the selected HTML page will appear in the Setup tab s Properties section 2 Change the required property e Url Click the New button to specify a new URL or location of the required HTML page e Scaling Select the required scaling of the HTML page The optimal scaling depends entirely on the content of the imported HTML page and how you want to display it As a rule of thumb with a high scaling value e g 1280x1024 text on the HTML page will appear relatively small and a considerable amount of content will be visible without the need for scrolling With a low scaling value e g 320x200 text on the HTML page will appear relatively large and a relatively small amount
69. der the following e Have you used the correct syntax in your HTML e Have you selected Enable HTML Scripting after importing the HTML page e Does the intended audience have the rights to required benefit from the HTML navigation page Bear in mind that depending on their user rights some users may not have access to certain cameras views features or tabs in their NetGuard EVSs 70 On Net Surveillance Systems Inc NetGuard 4 6d How To Audio NetGuard EVS supports both incoming and outgoing audio From NetGuard EVS you can listen to live recordings from microphones attached to cameras and talk live to audiences through loudspeakers connected to cameras If required you can listen and talk simultaneously This way you can interact directly with your audiences Such two way interaction requires that the involved cameras have microphones as well as speakers attached You can of course also use audio in cases where only microphones or speakers are attached to cameras You handle audio in the Live tab s Audio section e Listening To listen to live audio select the required microphone from the Microphones list Grip You can listen to audio independently of the views cameras you are watching To temporarily mute the live audio simply select Mute e Talking To talk to audiences through speakers attached to cameras do the following 1 Select the required speakers from the Speakers list 2 Click the Talk button and keep
70. e Image Quality The setting which will apply for all cameras included in the carousel determines the video quality but also affects bandwidth usage If your NetGuard EVS is used over the internet over a slow network connection or if for other reasons you need to limit bandwidth use image quality can be reduced on the server side by selecting e g Low or Medium When selecting a reduced image quality video is re encoded on the server to a JPEG format along the following lines o Full The default setting providing the full quality of the original video 17 On Net Surveillance Systems Inc NetGuard 4 6d Views SuperHigh for megapixel Re encoding to an output width of 640 pixels VGA and a JPEG quality level of 25 High Re encoding to an output width of 320 pixels QVGA and a JPEG quality level of 25 Medium Re encoding to an output width of 200 pixels and a JPEG quality level of 25 Low Re encoding to an output width of 160 pixels and a JPEG quality level of 20 Height will scale according to the width and the aspect ratio of the original video Your image quality selection will apply for JPEG as well as MPEG For MPEG however only keyframes will be re encoded e Frame Rate Lets you select a frame rate for the carousel Select between Unlimited default Medium or Low The setting will apply for all cameras included in the carousel The effect of your selection can be illustrated by the followin
71. e System Administrator s Check List Surveillance system administrators wishing to create and distribute navigation HTML pages to NetGuara EVS users do the following 1 Create the required HTML page The navigation controls in the HTML page must match the views users see in their NetGuard EVSs For example in order for a button leading to View1 to work a view called View1 must exist in users NetGuard EVSs If you intend to distribute the HTML page to a group of users the views in which the HTML page will be used should be placed in shared groups 2 Save the HTML page locally on each computer on which it will be used When saving the HTML page locally save it at a location to which an unambiguous path can be defined for example in a folder on the user s C drive example C myfolder file htm Saving the HTML page on the user s desktop or in the user s My Documents folder will not work properly due to the way Windows constructs the path to such locations 3 Import the HTML page into NetGuard EVS views in which it will be used Having imported the HTML page select its position in the view go to the Setup tab s Properties section and verify that Enable HTML Scripting is selected 4 Test that the navigation controls on the imported HTML page work as intended 5 Enjoy simple and intuitive NetGuard EVS navigation tailored to meet your organization s needs e Troubleshooting If your HTML navigation page does not work as intended consi
72. e Video for more details e Copy Lets you copy the displayed image to your clipboard The copied image can then be pasted into other applications such as word processors etc Available for all cameras See Copying Single Images for more details e Camera Lets you select another camera for display in the view position This way you are able to switch between viewing video from different cameras in the same view position Only available for single camera positions not for hotspots carousels or NetMatrix positions See Switching Cameras in Camera Positions for more details e Sound Notifications Lets you temporarily mute sound notifications Only available for single camera positions not for hotspots carousels or NetMatrix positions Only available if sound notifications audible notifications triggered when events and or motion occur have been configured for the camera on NetGuard EVS s Setup tab See Handling Sound Notifications for more details e PTZ Presets Lets you move a PTZ camera to its preset positions Only available for single camera positions not for hotspots carousels or NetMatrix positions Only available if the selected camera is a PTZ Pan Tilt Zoom camera See Using PTZ for more details e NetMatrix Lets you send video from the selected camera to a NetMatrix recipient Only available for single camera positions not for hotspots or carousels Only available if NetMatrix an integrated product for distributed viewi
73. e button simply move your mouse pointer to the very top of the view e Multiple Window Setup is Stored for Next Login If you have created a multiple window setup for your views the setup will be saved when you log out of NetGuard EVS The next time you log in you will be asked if you want to use your previous views again including your multiple window setup Note however that this only applies if you log in to NetGuard EVS on the computer on which you created your multiple window setup Unfortunately you cannot log in to a NetGuard EVS on another computer and expect to use your multiple window setup on the other computer as well The simple reason for this is that not all computers have extra displays attached If you want to use multiple windows with NetGuard EVS on more than one computer you must therefore configure your multiple window setup on each computer e Frequently Asked Questions about Multiple Windows How many secondary displays can I use In NetGuard EVS there is no limitation as such However the number of secondary displays you are able to use is likely to depend on your hardware display adapters etc and your Windows version 1 want to close a view sent to Primary Display or a Secondary Display where is the Close button In order to allow the maximum possible viewing area the blue top bar of a view sent to Primary Display or a Secondary Display is hidden To show the top bar and get access to the Close button sim
74. e cameras up and down in the list to determine the sequence in which cameras will appear in the carousel 4 Define the amount of time for which each camera should be displayed in the carousel either with a common default or individually for each camera 5 Click OK to close the Carousel Setup window 74 On Net Surveillance Systems Inc NetGuard 4 6d How To 6 Make sure that the required position in the view is selected then go to the Properties section in the left part of the Setup tab In the Properties section specify the following settings for the carousel e Image Quality The setting which will apply for all cameras included in the carousel determines the video quality but also affects bandwidth usage If your NetGuard EVS is used over the internet over a slow network connection or if for other reasons you need to limit bandwidth use image quality can be reduced on the server side by selecting e g Low or Medium When selecting a reduced image quality video is re encoded on the server to a JPEG format along the following lines o Full The default setting providing the full quality of the original video o SuperHigh for megapixel Re encoding to an output width of 640 pixels VGA and a JPEG quality level of 25 o High Re encoding to an output width of 320 pixels QVGA and a JPEG quality level of 25 o Medium Re encoding to an output width of 200 pixels and a JPEG quality level of 25
75. e for Navigation If selected a client script required for navigating and controlling a number of features inside NetGuard EVS will be added to the HTML page For HTML pages which are not going to be used for such purposes the client script cannot be used and may even cause the HTML page to malfunction e Hide toolbar By default a simple navigation bar with is inserted above each imported HTML page The navigation bar has four buttons from left to right the buttons are Back Forward Refresh and Home GOA If you do not want the navigation bar you can hide it by selecting Hide toolbar e Adding NetMatrix Content Note The ability to add NetMatrix content to views is available when connecting to selected surveillance systems only see Surveillance System Differences NetMatrix is an integrated product that allows distributed viewing of video from any surveillance system camera to any monitor known as a NetMatrix recipient on a network With a typical NetMatrix configuration live video is automatically presented on the required NetMatrix recipient when defined events occur for example when motion is detected or when another user wishes to share important live video Provided NetMatrix has been configured on the surveillance system server you are able to include NetMatrix content in your NetGuard EVS views Thus when particular events occur or another user wishes to share important occurrences with you live video from particular
76. e re encoded when viewing recorded video e Frame Rate Lets you select a frame rate for the hotspot Select between Unlimited default Medium or Low The setting will apply for all cameras included in the hotspot The effect of your selection can be illustrated by the following table Effect Unlimited Medium Low JPEG Send all Send Send frames every 4th every 20th frame frame MPEG I Send all Send all Send all frame frames frames frames MPEG P Send all Do not Do not frame frames send any send any frames frames 122 On Net Surveillance Systems Inc NetGuard 4 6d How To Example If you set the Frame Rate option to Low in your NetGuard EVS and your surveillance system administrator has configured a camera to feed JPEG images at a frame rate of 20 frames per second you will experience an average of 1 frame per second when viewing video from the camera in the hotspot If your administrator had configured a camera with a feed as low as 4 frames per second you would with Frame Rate set to Low in your NetGuard EVS experience an average of 0 2 frames per second when viewing video from the camera in the hotspot e Maintain Image Aspect Ratio f check box is selected the cameras original image aspect ratio will be maintained this will provide you with non distorted images but may lead to black bars appearing above below images If check box is cleared images will be stretched to fit the hotspot this may lead to sligh
77. e selected position onwards Make sure a sufficient number of positions are available in the view hip You can easily change which cameras are included in your view Either clear an individual camera position by clicking the clear button E then drag another camera to the cleared position or simply overwrite a position by dragging a different camera to the position e Adding Carousels A carousel is used for displaying video from several cameras one after the other in a single view position You are able to specify which cameras to include in the carousel as well as the interval between camera changes Note IPIX cameras special 360 view cameras cannot be included in a carousel To add a carousel to a view do the following on the Setup tab 1 Drag the System Overview section s Carousel link to the required position in the view When you release the mouse button over the required position the Carousel Setup window opens rip Note that the position gets a thin green border The green border indicates that the position is used for a carousel the green border will also be evident when using the view on the Browse and Live tabs Thin green border indicates carousel 2 Inthe Carousel Setup window specify which cameras to include in the carousel by selecting required cameras in the left part of the window then clicking the Add button to add the selected cameras to the list in the right part of the window 3 If required mov
78. e sound notification when motion is detected e Always off Do not use sound notifications on detected motion e Always on Play a sound notification each time motion is detected on the camera 2will receive lots of sound notifications If you select Always on the amount of motion related sound notifications you are likely to receive will depend on the motion detection sensitivity of the camera in question If motion detection for the camera is highly sensitive you may at times receive very frequent sound notifications The camera s motion detection sensitivity is configured on the surveillance system server consult your surveillance system administrator if in doubt If you select sound notifications for more than one camera you may also hear more notifications again depending on the cameras motion detection sensitivity can change the notification sound By default NetGuard EVS uses a simple sound file for its sound notifications The sound file called Notification wav is located in NetGuard EVS installation folder If you want to use another wav file as your notification sound simply name the required file Notification wav and place it in NetGuard EVS installation folder instead of the original file The file Notification wav is used for 29 On Net Surveillance Systems Inc NetGuard 4 6d Views event as well as motion detection notifications it is not possible to use different sound files for different cameras or to distingu
79. e system administrator if in doubt about using manually triggered events in your organization Your surveillance system administrator may occasionally know manually triggered events under the names event buttons or custom events To manually trigger an event select the required event in the Event section and click the Activate button The list of selectable events is grouped by server and camera device with which the event is associated Hierarchically global events will appear under the relevant server IPIX 360 Images IPIX is a technology allowing creation and viewing of 360 degree panoramic images it requires either a dedicated IPIX camera or a regular camera equipped with a special IPIX lens If IPIX cameras are included in the view you are able to move to a specific position in the IPIX image and then save that position by clicking the Save button under PIX PTZ Positions in the PTZ Control section When you later want to return to the saved position simply click the Load button 41 On Net Surveillance Systems Inc NetGuard 4 6d Live Video Outputs If external outputs have been defined on your surveillance system for example for switching on lights or sounding a siren such outputs can be triggered from NetGuard EVS s Live tab To trigger an output select the required output in the Output section then click Activate button The list of selectable outputs is grouped by server and camera device to which the output is atta
80. e with which the event is associated Hierarchically global events will appear under the relevant server 90 On Net Surveillance Systems Inc NetGuard 4 6d How To Evidence Print amp Export With the Browse tab s Print section you are able to print single recorded images When you print an image the image is automatically included in a small surveillance report in which you are also able to include notes about the recorded incident To print an image do the following 1 Select the required camera in the view 2 Select the required point in time for example by using the controls in the Time Navigation section 3 Click the Print section s Print button This will open NetGuard EVS Surveillance Report window with a preview of the image to be printed as well as information about camera name image capture time print time and user name of the user printing the image rip If you used digital zoom on the image the digitally zoomed area of the image will be printed 4 You are able to include a user s note for example a description of the recorded incident 5 Optional If you want to change or verify paper size source and orientation for the printout click NetGuard EVS Surveillance Report window s Page Setup button to open the Page Setup window Ps RD When ready click the Page Setup window s OK button to return to NetGuard EVS Surveillance Report window 6 Optional If you want to preview your printout
81. eceeneecenetetssnesseneeeeneeetaes 104 Logging in on Different COMPULCLS ccsccccccceceeccesesceceeneecenesesaecseaeecsneeessaaseaeneecsnetesasssaneecseneetennetines 104 MULTIPLE WINDOWS tices tier ieee tA ee bias Weis te ete ade ee ta E 106 OUTPUT LIGHTS SIRENS ETG Noske tea EE eure ew cth legac ccuhivteailicetiadtlsadecd E 109 PEZ PAN TILT ZOOM EA E tien E andere eee Ah At ile erates ines tcaees oy tly eben A 109 FEMOVAL es cart cadres Rtas tee at Ss eens hea ee at ie oma ue ae eh eee Bt alee eal sie ees 111 VIDEO VIEWING aitsi aaae ia ete aat do vende ea Oe REE a rela ate aaa cat ch ae eee ane T at aa 111 VIEWS E A netics ale hve A ce ae oie ae datas tht Gi eee A aa ade alse 112 Crating A GroUD erie 2k ik isc wei eos ich vs a ee NT a a canna de Soe oak anys Se tee lets hie od 114 Creating a View within the Group 1 ccceecceseseceeneeceeetecsueeeseneeceeeeecaeeesaaeseeneeceneeeseaaesseneecsunsetsanensaess 114 Creating a Groups 3 tersest Devesiens a a Sete utes saad chee seu be a asda coke 116 Creating a View within the Group 1 2 s ccccecceseseceeneeceueeecseeeseneececeeecsaeetsaaesseneeceaeeseaaesseseecseneetsaeessaees 116 Advantages of Using a Hotspot ennen aenea ene ie ave ees es Sn in ee ho 121 ACGING the HOTS DOE KEEPA E eset teased eee OU aah sles A ee devs E i tver eh oot Te oul 121 Changing the Properties Of AN HTML PaQe ssccccsccccsscecceseeeeneeseneeceeeeeseanessneececeeecsuneesasesseneesenneesaes 124 Keep When
82. ed in the selected NetMatrix position e NetMatrix Window Lets you change the NetMatrix position s ranking 7 is the primary position in which video from the latest event is always shown 2is the secondary position in which video from the previously detected event is always shown 3 is the tertiary position in which video from the event detected before the event in position 2 is always shown and so on The selected number cannot be higher than the total number of NetMatrix positions in the view If the view only contains one NetMatrix position the position must have number 1 if the view contains for example four NetMatrix positions they must be numbered from 1 to 4 e Connection Settings Button only available when the view s NetMatrix position 7 is selected other NetMatrix positions in the view inherit the connection settings specified for 26 On Net Surveillance Systems Inc NetGuard 4 6d Views position 1 Clicking the Connection Settings button lets you specify the TCP Port and Password used when transferring NetMatrix triggered video from the surveillance server to NetGuard EVS view By default the TCP port used for NetMatrix is 12345 consult your surveillance system administrator if in doubt about which port number or password to use 4 Repeat if more NetMatrix positions are required in the view Adding Other Content On some surveillance systems you may be able to add more types of content to views in your NetGuard
83. ed on the export start time in the 24 hour format along the structure yyyymmdd hhmmss avi year month day hour minute second example 20050927 130603 for a file with a start time of 13 06 03 on 27th September 2005 The name will automatically appear in the AV FileName field The default file name format is independent of regional settings on your computer You are always able to change the default file name to a name of your choice simply by overwriting the default file name 13 Click the Export button to begin the export The status bar in the upper part of the export dialog will display the status of the export 55 rip If you are exporting very long sequences export may depending on your selected export settings take a while You can continue to use your NetGuard EVS for other purposes while the export process is underway If the Close On Completion check box is selected default the export dialog will automatically close when the export is finished Upon completion you are able to view and distribute the exported file 93 On Net Surveillance Systems Inc NetGuard 4 6d How To e Exporting in Database Format To export video evidence in the surveillance system database format do the following Note Date and time formats used when browsing recorded video may vary depending on your computer s regional settings 1 2 Select NetGuard EVS s Browse tab Select the view on which you want to base y
84. ed video 20 On Net Surveillance Systems Inc NetGuard 4 6d Views e Frame Rate Lets you select a frame rate for the hotspot Select between Unlimited default Medium or Low The setting will apply for all cameras included in the hotspot The effect of your selection can be illustrated by the following table Unlimited Medium Low JPEG Send all Send Send frames every 4th every 20th frame frame MPEG I Send all Send all Send all frame frames frames frames MPEG P Send all Do not Do not frame frames send any send any frames frames Example If you set the Frame Rate option to Lowin your NetGuard EVS and your surveillance system administrator has configured a camera to feed JPEG images at a frame rate of 20 frames per second you will experience an average of 1 frame per second when viewing video from the camera in the hotspot If your administrator had configured a camera with a feed as low as 4 frames per second you would with Frame Rate set to Low in your NetGuard EVS experience an average of 0 2 frames per second when viewing video from the camera in the hotspot e Maintain Image Aspect Ratio f check box is selected the cameras original image aspect ratio will be maintained this will provide you with non distorted images but may lead to black bars appearing above below images If check box is cleared images will be stretched to fit the hotspot this may lead to slightly distorted images but you will avoid any bl
85. eillance Systems Inc NetGuard 4 6d Camera Messages No images available for Device Name Camera Name on IP Address Port Number Database might be empty Will appear on Browse tab only Indicates that it is not possible to show images from the camera the very likely reason being that there are no recordings in the camera s database Bear in mind that the settings determining when recordings from the camera are stored in the database are determined by the surveillance system administrator Sometimes the surveillance system administrator may specify that recordings should only be stored within particular time periods or when particular events occur This may explain why you are perhaps able to view live video from the camera on NetGuard EVS s Live tab while at the same time you may find that no recordings have been stored for viewing on NetGuard EVS s Browse tab No motion Indicates that motion is currently not detected in the camera s images the images you see will not be updated until there is motion This message will only appear if the surveillance system administrator has specified that images should only be updated when there is motion a feature which can help reduce server load and bandwidth consumption Consult your surveillance system administrator if in doubt Not connected Indicates that it is not possible to connect to the camera for example because the camera itself is disconnected from the network Consult your surveillance s
86. eillance system server Grip You can quickly reduce the bandwidth usage for all cameras in the view by reducing the image quality for a single camera then clicking the Apply To All button Keep When Maximized When viewing live or recorded video you can double click a particular camera position in a view to enlarge it see Enlarging Camera Positions When you do this video from the camera is by default displayed in full quality regardless of your image quality selection If you want to make sure that the selected image quality also applies when enlarged select the Keep when maximized box located immediately below the Image Quality setting e Frame Rate Lets you select a frame rate for the selected camera Select between Unlimited default Medium or Low The effect of your selection can be illustrated by the following table Unlimited Medium Low JPEG Send all frames Send every 4th Send every 20th frame frame MPEG I frame Send all frames Send all frames Send all frames MPEG P frame Send all frames Do not send any Do not send any frames frames Example If you set the Frame Rate option to Low in your NetGuard EVS and your surveillance system administrator has configured the camera to feed JPEG images at a frame rate of 20 frames per second you will experience an average of 1 frame per second when viewing video from the camera on your NetGuard EVS s Live tab If your administrator had configured the camera with a feed as low
87. en to recorded audio from a selected microphone when browsing recorded video on NetGuard EVS s Browse tab To listen to recorded audio select the required microphone in the Audio section s Microphones list To temporarily mute the recorded audio simply select Mute Chip You can listen to recorded audio independently of the views cameras you are watching However the recorded audio you will hear will match the point in time you specify through the Browse tab s navigation features why is the Speakers list not available Some surveillance simply system do not support two way audio see Surveillance System Differences Even on systems supporting two way audio outgoing audio from NetGuard EVS is not recorded Therefore you are not able to listen to what was transmitted through speakers attached to cameras and consequently you cannot select speakers from the list On Net Surveillance Systems Inc NetGuard 4 6d Recorded Video Digital Zoom Just like on the Live tab the Browse tab s PTZ Control section lets you use digital zoom on video from cameras displayed in a view When viewing recorded video on the Browse tab digital zoom is by default enabled and you can use it for both regular cameras and PTZ Pan Tilt Zoom cameras If you have used digital zoom while viewing live video on the Live tab it will not have affected any recording recording still takes place in the camera s regular format e Digital Zoom Features With digital zoom
88. es section s Carousel Setup button Grip You are able to use several carousels in a single view e Adding Hotspots With a hotspot users will be able to select a camera in the view and view enlarged and or higher quality video from the selected camera in the view s hotspot For the hotspot you would usually select a one of the view s larger positions for example the large position in a 1 7 view Advantages of Using a Hotspot The fact that you can view enlarged video in the hotspot is not in itself what makes the hotspot useful you can enlarge video from any camera in a view by double clicking the required camera position What makes the hotspot useful is that you can use a low image quality and or frame rate for cameras in the view s regular positions and a high image quality and or frame rate for the hot spot Then only when users select a camera for viewing in the hotspot will it be displayed in high quality and or high frame rate This can significantly help you save bandwidth on the remote connection Adding the Hotspot To add a hotspot to a view do the following on the Setup tab 1 Drag the System Overview section s Hotspot link to the required position in the view and release the mouse button over the required position hip Note that the position gets a thin orange border The orange border indicates that the position is used for a hotspot the orange border will also be evident when using the view on the Browse and Live
89. es that it is not possible to show images from the camera the very likely reason being that there are no recordings in the camera s database Bear in mind that the settings determining when recordings from the camera are stored in the database are determined by the surveillance system administrator Sometimes the surveillance system administrator may specify that recordings should only be stored within particular time periods or when particular events occur This may explain why you are perhaps able to view live video from the camera on NetGuard EVS s Live tab while at the same time you may find that no recordings have been stored for viewing on NetGuard EVS s Browse tab 87 On Net Surveillance Systems Inc NetGuard 4 6d How To No motion Indicates that motion is currently not detected in the camera s images the images you see will not be updated until there is motion This message will only appear if the surveillance system administrator has specified that images should only be updated when there is motion a feature which can help reduce server load and bandwidth consumption Consult your surveillance system administrator if in doubt Not connected Indicates that it is not possible to connect to the camera for example because the camera itself is disconnected from the network Consult your surveillance system administrator if in doubt Not initialized Indicates that the camera is not in an operative state Consult your surveillance sys
90. etMatrix is an integrated product that allows distributed viewing of video from any surveillance system camera to any monitor known as a NetMatrix recipient on a network With a typical NetMatrix configuration live video is automatically presented on the required NetMatrix recipient when defined events occur for example when motion is detected or when another user wishes to share important live video Provided NetMatrix has been configured on the surveillance system server you are able to include NetMatrix content in your NetGuard EVS views Thus when particular events occur or another user wishes to share important occurrences with you live video from particular cameras will automatically appear in your views NetMatrix positions Which events or cameras are used in the NetMatrix setup depends entirely on the surveillance system server s NetMatrix configuration or on what other users wish to share with you you are not able to control this in NetGuard EVS However you are able to add NetMatrix content to as many view positions as required This way you are able to watch live video from several NetMatrix triggered sources at the same time If your view contains several NetMatrix positions the positions are always ranked One of the positions will be the primary NetMatrix position another will be the secondary NetMatrix position and so on When the first NetMatrix triggered live video stream is received it is automatically presented in t
91. f access to the surveillance system is urgent contact your surveillance system administrator who may be able to extend the allowed number of simultaneously connected clients e New Client Available Upgrade is recommended required The new version can be downloaded from o Issue A new version of NetGuard EVS is available This message is typically accompanied by information about whether an update is recommended or whether it is a requirement for example because important new features will not work in your current NetGuard EVS version The message will typically also contain information about where to download the new version from o What to do Follow the advice given in the message Consult your surveillance system administrator if in doubt On Net Surveillance Systems Inc NetGuard 4 6d Login and Logout In NetGuard EVS you are often able to select between different language versions Grip If the language you require is not available you may be able to install a language pack only applies when connecting to selected surveillance systems see Surveillance System Differences 1 Click the Show Application Menu button in the right side of NetGuard EVS s top bar 2 From the menu that appears select Language then the required language gt Joystick Setup E Keyboard Setup wees Help F1 6 3 NetGuard EVS must be restarted in order for the change to take effect Close your NetGuard EVS then log in again to use the new la
92. f an image the overview frame will help you maintain an overview of the complete image Overview frame inside image To zoom in click inside the required image and drag around the area you want to zoom in on The area you select will be highlighted by a white border When you release the mouse button the zoom will take effect 88 On Net Surveillance Systems Inc NetGuard 4 6d How To White border around zoom area Even when you have zoomed in on an area you are able to move to other areas of the image while maintaining your zoom level simply drag the highlighted area in the overview frame to the required position Zoom area highlighted in overview frame To get access to a slider for adjusting the zoom level click inside the required image and move your mouse pointer up or down while pressing the SHIFT key on your keyboard Zoom level slider Selecting a zoom level of 0 lets you view the whole image again Ghrip If you mouse has a scroll wheel you can also use the scroll wheel to control the zoom level On many mice clicking the scroll wheel or middle mouse button quickly lets you view the whole image again e Enabling amp Disabling Digital Zoom On the Browse tab digital zoom is by default enabled If you want to disable digital zoom clear the PTZ Control section s Digital Zoom check box To enable digital zoom again simply select the Digital Zoom check box 89 On Net Surveillance Systems Inc
93. f the selected layout 5 Overwrite the default name with a view name of your choice You are now able to add cameras to the view Grip A group can contain an unlimited number of views You may also create any number of subgroups if required hip For information about adding content cameras etc to views see How to Add Content to Views 116 On Net Surveillance Systems Inc NetGuard 4 6d How To Adding Cameras and Other Content to Views For information about adding content cameras etc to views see How to Add Content to Views Assigning Shortcut Numbers to Views On the Setup tab you are able to assign shortcut numbers to views Shortcut numbers allow users to select views using NetGuard EVS s standard keyboard shortcuts To assign a shortcut number to a view do the following 1 Inthe Setup tab s Views section select the required view 2 Specify the required shortcut number in the Shortcut field and press ENTER on your keyboard 3 The specified shortcut number will now appear in brackets in front of the view s name This will also be the case on the Live and Browse tabs allowing users to quickly find a view s shortcut number 4 Repeat as necessary for other views e Renaming Views or Groups To rename a view or group do the following on the Setup tab 1 Select the required view or group in the Views section 2 Click the Rename button 3 Overwrite the existing group name with a new name of your ch
94. for motion in one or more selected areas of recordings from a particular camera 53 On Net Surveillance Systems Inc NetGuard 4 6d Recorded Video To use smart search do the following 1 Select the Browse tab s Smart Search section 2 Select the Smart Search section s Show Grid check box 3 Select the required camera in the view A blue grid overlay will appear on the image from the camera This is the grid you selected in the previous step the grid can be removed by clearing the Show Grid check box hip For a better view enlarge the camera image by double clicking the blue bar above the image 4 Click and drag inside the image to select the area in which you want to perform the smart search Orip You are able to select more than one area The areas you select will become visible through the blue overlay The blue overlay thus indicates areas to be excluded from the smart search With the Smart Search section s Include and Exclude options you are able to toggle between including excluding areas when you drag With the Smart Search section s Invert button you are able to quickly invert your selection if required 54 On Net Surveillance Systems Inc NetGuard 4 6d Recorded Video Grip As an alternative to using the nvert button simply press the SHIFT key on your keyboard while clicking dragging to select an area 5 Click the Smart Search section s Save button to save your search area settings Grip If
95. fy example If you specify a path like C My Stuff My Files the exported file will be saved in C My Stuff My Files Exported Images When specifying a path this way the folders you specify do not have to be existing ones if they do not already exist they will be created automatically If you want to include a stand alone Viewer application in the database export select the Include Viewer Program Files check box If you include the Viewer application in the export the exported databases can be viewed and browsed on any PC no additional surveillance system software will be required Read more about the Viewer application in Using the Standalone Viewer ip A Viewer application included in a database export will if possible match the language version of your NetGuard EVS If the Viewer application is not available in a matching language version an English language version of the Viewer application will be included Click the Export button to begin the export The status bar in the upper part of the export dialog will display the status of the export 55 Orip If you are exporting very large databases export may take a while You can continue to use NetGuard EVS for other purposes while the export process is underway If the Close On Completion check box is selected default the export dialog will automatically close when the export is finished You are now able to distribute the content of the Exported Images folder Gri
96. g To talk to audiences through speakers attached to cameras do the following 1 Select the required speakers from the Speakers list 2 Click the Talk button and keep it depressed whenever you need to talk The fact that the button must be depressed not unlike when using a walkie talkie gives you full control over what is actually transmitted through the speakers Grip When you talk the level meter next to the Ta k button will indicate the level of your voice If deflection is very low you may need to move closer to your microphone Talk to Speakers Gate C 12 Speaker 1 x C Lock to selected speaker Nak C Example Deflection on level meter If the level meter shows no deflection at all even when you move close to your microphone verify that the microphone attached to your computer is correctly set up and connected Lock to Selected Speaker If you select another camera or another view your speaker selection will by default mirror this This has the benefit that if you select another camera which has speakers attached you will immediately be able to talk through the new camera s speakers without having to make a selection in the Speakers list However if you want to talk through a particular camera s speakers even though you have selected another camera or another view select Lock to selected speaker Example You need to talk reassuringly to a crime victim through speakers attached to camera A but y
97. g table Unlimited Medium Low JPEG Send all Send Send frames every 4th every 20th frame frame MPEG I Send all Send all Send all frame frames frames frames MPEG P Send all Do not Do not frame frames send any send any frames frames Example If you set the Frame Rate option to Low in your NetGuard EVS and your surveillance system administrator has configured a camera to feed JPEG images at a frame rate of 20 frames per second you will experience an average of 1 frame per second when viewing video from the camera in the carousel If your administrator had configured a camera with a feed as low as 4 frames per second you would with Frame Rate set to Low in your NetGuard EVS experience an average of 0 2 frames per second when viewing video from the camera in the carousel e Maintain Image Aspect Ratio If check box is selected the cameras original image aspect ratio will be maintained this will provide you with non distorted images but may lead to black bars appearing above below images If check box is cleared images will be stretched to fit the carousel this may lead to slightly distorted images but you will avoid 18 On Net Surveillance Systems Inc NetGuard 4 6d Views any black bars appearing around the images The setting will apply for all cameras included in the carousel th ip If you later want to edit settings in the Carousel Setup window select the required carousel position in the view then click the Properti
98. ge bar above the image A view may contain several NetMatrix positions This way you are able to watch live video from more than one NetMatrix triggered source at the same time If your view contains several NetMatrix positions the positions are always ranked One of the positions will be the primary NetMatrix position another will be the secondary NetMatrix position and so on When the first NetMatrix triggered live video stream is received it is automatically presented in the primary NetMatrix position in your view When the next NetMatrix triggered video stream is received a first in first out principle begins to apply the previously received video stream is quickly transferred to your view s secondary NetMatrix position and the latest video stream is presented in your view s primary NetMatrix position and so on This way you can always watch the latest video stream while maintaining the last few previously received video streams in your view as well Which of the view s positions should be primary secondary etc is determined on NetGuard EVS s Setup tab By right clicking inside one of a view s camera positions on the Live tab you get access to a shortcut menu 35 On Net Surveillance Systems Inc NetGuard 4 6d Live Video e Start Recordings for Minutes Lets you record video from the selected camera Once started recording will continue for a number of minutes Available for all cameras See Recording when Viewing Liv
99. h usage If your NetGuard EVS is used over the internet over a slow network connection or if for other reasons you need to limit bandwidth use image quality can be reduced on the server side by selecting e g Low or Medium When selecting a reduced image quality images from the selected camera is re encoded to a JPEG format on the surveillance system server before being sent to NetGuard EVS Re encoding takes place along the following lines e Full The default setting providing the full quality of the original video e SuperHigh for megapixel Re encoding to an output width of 640 pixels VGA and a JPEG quality level of 25 e High Re encoding to an output width of 320 pixels QVGA and a JPEG quality level of 25 e Medium Re encoding to an output width of 200 pixels and a JPEG quality level of 25 e Low Re encoding to an output width of 160 pixels and a JPEG quality level of 20 Height will scale according to the width and the aspect ratio of the original video 83 On Net Surveillance Systems Inc NetGuard 4 6d How To Your image quality selection will apply for live as well as recorded video and for JPEG as well as MPEG For MPEG however only keyframes will be re encoded when viewing live video whereas all frames will be re encoded when viewing recorded video Note While using a reduced image quality helps limit bandwidth use it will due to the need for re encoding images use additional resources on the surv
100. he new view in an existing group or you may create a new group for the view Creating a Group To create a group under a shared top level folder do the following on the Setup tab 1 Inthe Setup tab s Views section select the required shared top level folder in this example the required folder is simply called Shared 2 Click the Create New Group button 3 Anew group is created The new group is simply named New Group 4 Overwrite the default name New Group with a group name of your choice You are now able to create a view within the group On Net Surveillance Systems Inc NetGuard 4 6d Views Creating a View within the Group To create a view in a group do the following 1 Inthe Setup tab s Views section make sure the group in which you want to create the view is selected 2 Click the Create New View button BE 3 Select the required layout for your new view ixi 2 8 1 8 Wide 8x8 1 7 ray 1 5 1 3 Wide O20 SS 4x3 Wide 4x4 E RE OBO oS ae Dof 3x3 tej 2 4 Wide Ji You are able to select layouts for displaying up to 64 8x8 cameras in a single view ar ip Some of the selectable view layouts are marked Wide These view layouts are especially suitable for widescreen monitors 4 Anew view is created under the group you selected The new view carries the default name New View plus an indication of the selected layout 5 Overwrite the default name with a view name of your choice
101. he one currently viewed lt Previous sequence Moves to the first image in the previous sequence gt Next sequence Moves to the first image in the following sequence Iaa First image Moves to the first image in the database for the selected camera gt gt Last image Moves to the last image in the database for the selected camera e Time Sliders The Time Navigation section s time sliders let you browse recordings simply by dragging the sliders handles Drag to the left to move backwards in time drag to the right to move forward in time Use the upper times slider for fine browsing within a limited period of time use the lower slider for more coarse browsing within longer time spans 50 On Net Surveillance Systems Inc NetGuard 4 6d Recorded Video Playback Slider and Buttons The Time Navigation section s playback slider lets you specify the required playback speed In the slider s middle position playback speed is real time 1 00x Drag the slider to the left for a slower playback speed drag to the right for a faster playback speed An indication of the exact playback speed is displayed in the upper right corner of the Time Navigation section s Master Time area Use the playback buttons to play back recordings A 4 Play reverse Plays back recordings backwards in time g Play forward Plays back recordings forward in time Stop Stops playback Grip Dragging the playback slider to its leftmost po
102. he primary NetMatrix position in your view When the next NetMatrix triggered video stream is received a first in first out principle begins to apply the previously received video stream is quickly transferred to your view s secondary NetMatrix position and the latest video stream is presented in your view s primary NetMatrix position and so on This way you can always watch the latest video stream while maintaining the last few previously received video streams in your view as well The positions ranking is applied automatically the first NetMatrix position you add to the view will automatically be the view s primary NetMatrix position the next one you add will automatically be the secondary one etc If required you can manually change the NetMatrix positions ranking in the Setup tab s Properties section To add NetMatrix content to a view do the following on the Setup tab 1 Drag the System Overview section s Matrix link to the required position in the view and release the mouse button over the required position hip Note that the position gets a thin blue border The blue border indicates that the position is used for NetMatrix content the blue border will also be evident when using the view on the Browse and Live tabs 125 On Net Surveillance Systems Inc NetGuard 4 6d How To Thin blue border indicates NetMatrix 2 When the NetMatrix position is selected you are able to specify its properties in the Setu
103. hrough a particular camera s speakers even though you have selected another camera or another view select Lock to selected speaker Example You need to talk reassuringly to a crime victim through speakers attached to camera A but you also need to watch cameras X Y and Z some of which are displayed in different views By selecting Lock to selected speaker you are able to talk to the victim on camera A while watching the other cameras Talking through Multiple Speakers Simultaneously If your surveillance system has speakers attached to multiple cameras and you have the necessary rights to access them you are able to talk through all the speakers simultaneously From the Speakers list select All speakers then click the Talk button and keep it depressed whenever you need to talk e Frequently Asked Questions about Live Audio can I talk through multiple speakers simultaneously Yes if your surveillance system has speakers attached to multiple cameras and you have the necessary rights to access them you are able to talk through all the speakers simultaneously From the Speakers list select All speakers then click the Talk button and keep it depressed whenever you need to talk can adjust the recording volume of a microphone connected to a camera NetGuard EVS has no such feature but it is very likely that you can adjust the recording volume either on the microphone itself or through the configuration interface of the camera device to wh
104. ically be the view s primary NetMatrix position the next one you add will automatically be the secondary one etc If required you can manually change the NetMatrix positions ranking in the Setup tab s Properties section To add NetMatrix content to a view do the following on the Setup tab 1 Drag the System Overview section s Matrix link to the required position in the view and release the mouse button over the required position hip Note that the position gets a thin blue border The blue border indicates that the position is used for NetMatrix content the blue border will also be evident when using the view on the Browse and Live tabs Thin blue border indicates NetMatrix 2 When the NetMatrix position is selected you are able to specify its properties in the Setup tab s Properties section e Image Quality The setting determines the quality of the video when viewed but also affects bandwidth usage If your NetGuard EVS is used over the internet over a slow network connection or if for other reasons you need to limit bandwidth use image quality can be reduced on the server side by selecting e g Low or Medium When selecting a reduced image quality images are re encoded on the server to a JPEG format along the following lines o Full The default setting providing the full quality of the original image o SuperHigh for megapixel Re encoding to an image output width of 640 pixels VGA and a JPEG quali
105. ich the microphone is attached Consult your surveillance system administrator if in doubt can l adjust the output volume of speakers connected to a camera NetGuard EVS has no such feature although NetGuard EVS s level meter available when the Talk button is depressed gives you an indication of the input level which may in turn provide you with an idea of the output level It is very likely that you can adjust the output volume either on the speakers themselves or through the configuration interface of the camera device to which the speakers are attached Consult your surveillance system administrator if in doubt will other NetGuard EVS users be able to hear what say through speakers Under normal circumstances other NetGuard EVS users will not be able to hear what you say However depending on the environment in which your organization operates other users may be able to hear what you Say if they listen to microphones which are physically located near the speakers through which you talk will audio from microphones attached to cameras be recorded The surveillance system records incoming audio from microphones attached to cameras even if no video is being recorded 72 On Net Surveillance Systems Inc NetGuard 4 6d How To will what say through speakers be recorded The surveillance system can record incoming audio from microphones even if no video is being recorded However outgoing audio transmitted through speakers can
106. ich you will be authenticated through your current Windows login and do not have to specify any user name or password This is NetGuard EVS s default authentication method i e the method which is automatically used unless you select another method o Windows authentication with which you will be authenticated through your Windows login but you will need to type your Windows user name and password o Basic authentication which can only be used when connecting to selected surveillance systems e User name Only required if the authentication method Windows authentication or Basic authentication is selected If using Windows authentication type your Windows user name If using Basic authentication type the user name supplied by your surveillance system administrator The user name is case sensitive i e there is a difference between typing for example amanda and Amanda e Password Only required if the authentication method Windows authentication or Basic authentication is selected If using Windows authentication type your Windows password If using Basic authentication type the password supplied by your surveillance system administrator e Remember password Available when using Windows authentication or Basic authentication Gives you the option of storing your password in which case you can simply click Connect the next time you want to log in 103 On Net Surveillance Systems Inc NetGuard 4 6d How To e Auto login
107. iews private as well as shared on any computer that has a NetGuard EVS installed Create special views for widescreen monitors Use multiple screens as well as floating windows for displaying different views simultaneously Quickly substitute one or more of a view s cameras with other cameras View video from several cameras one after the other in a single camera position a so called carousel View video from selected cameras in greater magnification and or higher quality in a designated hotspot Manually make the surveillance system record if you see something important while viewing live video Receive and send NetMatrix video Include HTML pages and static images e g maps or photos in views Control PTZ Pan Tilt Zoom and IPIX 360 view cameras Use digital zoom on live as well as recorded video Manually activate surveillance system events Manually activate external outputs e g sirens or lights Use sound notifications for attracting attention to detected motion or system events Get quick overviews of video sequences with detected motion Get quick overviews of detected alerts or system events Quickly search selected areas of video recordings for motion also known as Smart Search Skip gaps during playback of recordings On Net Surveillance Systems Inc NetGuard 4 6d Welcome Configure and use several different joysticks Print images with optional comments Copy images for subsequent pasting into w
108. ill automatically be available to them and they will basically not need to create further views e Which Views Are You Able to Create and Edit To quickly determine which of the Views section s top level folders your user rights permit you to create and edit views in do the following 1 Select any of NetGuard EVS s tabs 2 Look at the Views section You are able to create and edit views under top level folders which are not marked by a padlock icon If a top level folder is marked by a padlock icon it is protected You can still use any views under the top level folder but you cannot create new views or edit existing views under it Consult your surveillance system administrator if in doubt about your user rights e Creating Private Views To create your first private view you first create a group under the Private top level group then create the required view within the group If you have created private views before you may create the new view in an existing group or you may create a new group for the view 10 On Net Surveillance Systems Inc NetGuard 4 6d Views Creating a Group To create a group under the Private top level folder do the following on the Setup tab 1 Inthe Setup tab s Views section select the Private top level folder Click the Create New Group button A new group is created The new group is simply named New Group Overwrite the default name New Group with a group name of your choice You are n
109. in doubt If you select sound notifications for more than one camera you may also hear more notifications again depending on the surveillance system s event configuration can change the notification sound By default NetGuard EVS uses a simple sound file for its sound notifications The sound file called Notification wav is located in NetGuard EVS installation folder If you want to use another wav file as your notification sound simply name the required file Notification wav and place it in NetGuard EVS installation folder instead of the original file The file Notification wav is used for event as well as motion detection notifications it is not possible to use different sound files for different cameras or to distinguish between event and motion detection notifications e Apply to All The Apply To All button lets you quickly apply the camera settings for the selected camera to all cameras in the view You are basically able to select a view in two ways e By selecting the required view in the Live tab s Views section e By selecting the required view from the Views list located in the upper part of the window Grip If views have been assigned shortcut numbers see How to Create amp Manage Views you will also be able to select a view by using keyboard shortcuts see Using Standard Keyboard Shortcuts 131
110. ion detection notifications it is not possible to use different sound files for different cameras or to distinguish between event and motion detection notifications 130 On Net Surveillance Systems Inc NetGuard 4 6d How To e Sound on Event When video from the camera is viewed on the Live tab it is possible to get a simple sound alert when events related to the selected camera occur e Always off Do not use sound alerts when events related to the camera occur e Always on Play a sound alert each time an event related to the camera occurs what is an event An event is a predefined incident occurring on the surveillance system Depending on the surveillance system s configuration events may be caused by input from external sensors connected to cameras by detected motion by data received from other applications or manually through user input Events are used by the surveillance system for triggering actions Typically most events on the surveillance system are generated automatically For example detected motion can be defined as an event which in turn triggers an action such as recording on a camera will receive lots of sound notifications If you select Always on the amount of event related sound notifications you are likely to receive will depend on the nature and number of events related to the camera in question Events are configured on the surveillance system server consult your surveillance system administrator if
111. ish between event and motion detection notifications e Sound on Event When video from the camera is viewed on the Live tab it is possible to get a simple sound alert when events related to the selected camera occur e Always off Do not use sound alerts when events related to the camera occur e Always on Play a sound alert each time an event related to the camera occurs what is an event An event is a predefined incident occurring on the surveillance system Depending on the surveillance system s configuration events may be caused by input from external sensors connected to cameras by detected motion by data received from other applications or manually through user input Events are used by the surveillance system for triggering actions Typically most events on the surveillance system are generated automatically For example detected motion can be defined as an event which in turn triggers an action such as recording on a camera will receive lots of sound notifications If you select Always on the amount of event related sound notifications you are likely to receive will depend on the nature and number of events related to the camera in question Events are configured on the surveillance system server consult your surveillance system administrator if in doubt If you select sound notifications for more than one camera you may also hear more notifications again depending on the surveillance system s event configuration can
112. it depressed whenever you need to talk The fact that the button must be depressed not unlike when using a walkie talkie gives you full control over what is actually transmitted through the speakers hip When you talk the level meter next to the Talk button will indicate the level of your voice If deflection is very low you may need to move closer to your microphone Talk to Speakers Gate C 12 Speaker 1 v C Lock to selected speaker ek Pts Example Deflection on level meter On Net Surveillance Systems Inc NetGuard 4 6d How To If the level meter shows no deflection at all even when you move close to your microphone verify that the microphone attached to your computer is correctly set up and connected Note The surveillance system records incoming audio from microphones attached to cameras even if no video is being recorded However outgoing audio transmitted through the camera s speakers is not recorded Recordings therefore cannot be used to for example prove that a NetGuard EVS operator gave an audience specific instructions through speakers Lock to Selected Speaker If you select another camera or another view your speaker selection will by default mirror this This has the benefit that if you select another camera which has speakers attached you will immediately be able to talk through the new camera s speakers without having to make a selection in the Speakers list However if you want to talk t
113. ition this may lead to slightly distorted images but you will avoid any black bars appearing around the images This setting will apply for all cameras displayed in the selected NetMatrix position e NetMatrix Window Lets you change the NetMatrix position s ranking 7 is the primary position in which video from the latest event is always shown 2 is the secondary position in which video from the previously detected event is always shown 3 is the tertiary position in which video from the event detected before the event in position 2 is always shown and so on The selected number cannot be higher than the total number of NetMatrix positions in the view If the view only contains one NetMatrix position the position must have number 1 if the view contains for example four NetMatrix positions they must be numbered from 1 to 4 e Connection Settings Button only available when the view s NetMatrix position 7 is selected other NetMatrix positions in the view inherit the connection settings specified for position 1 Clicking the Connection Settings button lets you specify the TCP Port and Password used when transferring NetMatrix triggered video from the surveillance server to NetGuard EVS view By default the TCP port used for NetMatrix is 12345 consult your surveillance system administrator if in doubt about which port number or password to use 4 Repeat if more NetMatrix positions are required in the view 127 On Net Surveillance Sy
114. kly move the camera to its home i e default position The plus and minus buttons lets you zoom in and out respectively Ghip If you mouse has a scroll wheel you can also use the scroll wheel to control the zoom level On many mice clicking the scroll wheel or middle mouse button quickly lets you view the whole image again e PTZ Preset Positions If preset positions have been defined for the selected PTZ camera you are able to select such positions in two ways Selecting a preset position from the list will make the PTZ camera move to the specified position e From the PTZ Control section s Presets list Bear in mind that preset positions are defined by the surveillance system administrator the Presets list will be empty if no preset positions have been defined for the selected PTZ camera e You can also move a PTZ camera to a preset position through a menu available when right clicking on the required camera s position in a view on the Live tab 1 On the Live tab select the required view 2 Right click inside the required camera position you now get access to a shortcut menu 3 Inthe menu select PTZ Presets then the required preset position Selecting the preset position Home will move the camera to its default position e Stopping PTZ Patrolling You can stop a patrolling PTZ camera i e a PTZ camera which continuously moves between a number of preset positions according to a schedule through a menu available when right c
115. l Zoom check box To enable digital zoom again simply select the Digital Zoom check box e Digital Zoom in Exported Evidence If you are going to export evidence in AVI or JPEG formats you will be able to select whether to export the regular images or the digitally zoomed images If exporting in the database format it will not be necessary to make such a selection as recipients will be able to use digital zoom on the exported recordings e Digital Zoom in Printed Evidence If you print an image on which you have used digital zoom the digitally zoomed area of the image will be printed what is the difference between optical and digital zoom With optical zoom a camera s lens elements physically move to provide the required angle of view You cannot use optical zoom when viewing recorded video simply because you cannot move the camera s lens retroactively With digital zoom the required portion of an image is enlarged by cropping the image and then resizing it 58 On Net Surveillance Systems Inc NetGuard 4 6d Recorded Video back to the pixel size of the original image a process called interpolation Digital zoom thus simulates optical zoom but the digitally zoomed portion will have a lower quality than the original image Digital zoom works equally well on live and recorded video IPIX 360 Images IPIX is a technology allowing creation and viewing of 360 degree panoramic images it requires either a dedicated IPIX camera or a regul
116. le clicking blue image bar enlarges view Grip Depending on configuration video from the camera may be displayed in full quality when enlarged even if reduced image quality has been selected for the camera on the Setup tab A carousel is used for displaying video from several cameras one after the other in a single view position If a position in one of your views contains a carousel you will be able to recognize it by the following characteristics e It displays video from different cameras one after the other e Itis surrounded by a thin green border 33 On Net Surveillance Systems Inc NetGuard 4 6d Live Video You can enlarge a carousel by double clicking the blue bar at the top of the carousel position Placing your mouse pointer over the blue bar at the top of a carousel position gives you access to buttons which let you pause the carousel as well as change the carousel s rotation direction JW Example A carousel has been configured to display camera A then camera B then camera C and so forth By changing the direction you can make the carousel display camera C then camera B then camera A etc Carousels are configured on NetGuard EVS s Setup tab If a view contains a hotspot you are able to select a camera in the view itself or any other view you may have open and view enlarged and or higher quality video from the selected camera in the hotspot When a view contains a hotspot the hotspot is usually but not alw
117. licking on the required camera s position in a view on the Live tab 1 On the Live tab select the required view 2 Right click inside the required camera position you now get access to a shortcut menu 3 Inthe menu select PTZ Presets gt Stop PTZ Patrolling To resume patrolling either simply select the command again or close the view in which the PTZ camera is included 110 On Net Surveillance Systems Inc NetGuard 4 6d How To Removal To remove NetGuard EVS from your computer do the following 1 In Windows Start menu select Control Panel and select Add or Remove Programs This will open the Add or Remove Programs window 2 Inthe Add or Remove Programs window s list of currently installed programs select OnSS NetGuard EVS x x where x x refers to the version number 3 Click the Remove button and follow the removal instructions Video Viewing You view live video on NetGuard EVS s Live tab When you select NetGuard EVS s Live tab your NetGuard EVS will connect to the surveillance system server and display live video from cameras in the selected view The Live tab offers you numerous features including audio carousels hotspots NetMatrix camera shortcut menus PTZ Pan Tilt Zoom control digital zoom events triggering output triggering and more Tip NetGuard EVS supports use of multiple windows when connected to selected surveillance systems This is especially useful if your computer h
118. ll be able to change your access rights if required e Failed to connect Please check the server address 2 Issue It was not possible to connect to the surveillance system server at the specified server address What to do Verify that you have typed the correct server address Bear in mind that the http prefix as well as a port number is typically required as part of the server address example http 123 123 123 123 80 where 80 indicates the port number Consult your surveillance system administrator if in doubt e Failed to connect Please check the username and password O O Issue It was not possible to log in with the specified user name and or password What to do Verify that you have typed your user name correctly then re type your password to ensure it does not contain errors Bear in mind that user names as well as passwords may be case sensitive i e there may be a difference between typing Amanda and amanda Consult your surveillance system administrator if in doubt e Failed to connect Maximum number of clients are already connected O Issue The maximum number of remote access clients allowed to connect to the surveillance system server simultaneously has been reached What to do If possible wait for a while before connecting again If access to the surveillance system is urgent contact your surveillance system administrator who may be able to extend the allowed number of simultaneously connected
119. microphones attached you are able to include audio from the microphones but not from any speakers attached to the cameras in the export by selecting the Include Audio check box if no microphones are available the check box will not be available If you want to compress the exported database select the Compress Exported Database check box Compression can reduce the size of the exported database by approximately 10 However the database export process will take considerably longer when compression is used If you want to encrypt the exported database select the Encrypt Exported Database check box If you select encryption specify a password for subsequent decryption of the exported databases and remember to send the password to the recipient separately Note that when encryption is used the database export process as well as subsequent opening of the database in order to view its content will take considerably longer than when no encryption is used 94 On Net Surveillance Systems Inc NetGuard 4 6d How To 10 Specify export destination in the export dialog s Export Destination section 11 12 Desktop f you select Desktop your exported file will be saved in an automatically created Exported Images folder on the desktop of your PC Path lf you select Path you are able to specify a path yourself The exported database will be saved in an automatically created Exported Images folder under the path you speci
120. ms Inc NetGuard 4 6d How To e Adding HTML Pages HTML Pages can be used in views for a variety of purposes for including company web pages navigation pages online map services link collections e learning pages etc hip When an imported HTML page contains links it is highly recommended that the links have the target blank attribute example lt a href otherwebpage htm target blank gt Link lt a gt This will make the links open in separate windows which will help you avoid losing view of NetGuard EVS window itself due to a link opening a web page in the same browser window as NetGuard EVS To add an HTML page to a view do the following on the Setup tab 1 Drag the System Overview section s HTML Page link to the required position in the view When you release the mouse button over the required position the Open URL window opens Open URL xi Enter the URL ot path to a HTML page on the Internet pour computer of your network thet you wart to aiplay Open Erowrse Cancel In the Open URL window s Open field type the location of the required HTML page example http www mywebsite com mywebpage htm or e If the HTML page is stored locally on your computer specify its location on your computer example C myfiles mywebpage htm or click the Browse button to browse for the required HTML page Click the OK button Changing the Properties of an HTML Page Once an HTML page is added to
121. n the view then click the Properties section s Carousel Setup button Grip You are able to use several carousels in a single view e Adding Hotspots With a hotspot users will be able to select a camera in the view and view enlarged and or higher quality video from the selected camera in the view s hotspot For the hotspot you would usually select a one of the view s larger positions for example the large position in a 1 7 view Advantages of Using a Hotspot The fact that you can view enlarged video in the hotspot is not in itself what makes the hotspot useful you can enlarge video from any camera in a view by double clicking the required camera position What makes the hotspot useful is that you can use a low image quality and or frame rate for cameras in the view s regular positions and a high image quality and or frame rate for the hot spot Then only when users select a camera for viewing in the hotspot will it be displayed in high quality and or high frame rate This can significantly help you save bandwidth on the remote connection Adding the Hotspot To add a hotspot to a view do the following on the Setup tab 1 Drag the System Overview section s Hotspot link to the required position in the view and release the mouse button over the required position hip Note that the position gets a thin orange border The orange border indicates that the position is used for a hotspot the orange border will also be evident when usi
122. n IPIX camera on the Live or Browse tabs you are able to navigate each viewpoint independently by clicking inside each viewpoint or by using the buttons in the Live or Browse tabs PTZ Control sections 28 On Net Surveillance Systems Inc NetGuard 4 6d Views e Maintain Image Aspect Ratio If check box is selected video will not be stretched to fit the size of the camera position Rather video will be displayed with the aspect ratio height width relationship with which it has been recorded This may result in horizontal or vertical black bars appearing around the images from some cameras If check box is cleared video will be stretched to fit the position in the view this may lead to slightly distorted video but you will avoid any black bars appearing around the video Example The same image viewed with Maintain Image Aspect Ratio selected left and cleared right e Update on Motion If selected video from the selected camera will only be updated on NetGuard EVS s Live tab when motion is detected Depending on the motion detection sensitivity configured for the camera on the surveillance system server this can help reduce CPU usage significantly If the video is only updated on motion users will see the message No motion together with a still image in the camera s view position until motion is detected e Sound on Motion Detection When video from the camera is viewed on the Live tab it is possible to get a simpl
123. n order to indicate that recordings from the camera are available but only from a time later than the selected time Connected to Device Name Camera Name on IP Address Port Number Indicates that a connection to the camera has been established Connecting to Device Name Camera Name on IP Address Port Number Indicates that a connection to the camera is currently being established Connection refused Reason Indicates that connecting to the camera in question is not allowed for example because your rights to access recordings from the camera have been changed by the surveillance system administrator Consult your surveillance system administrator if in doubt Connection to Device Name Camera Name on IP Address Port Number lost Reconnecting Indicates that connection to the camera has been lost and that another connection attempt is currently being made Connection to engine failed Retrying Indicates that a connection to the surveillance system server could not be established and that another connection attempt is currently being made This message may occur if connection to the surveillance system is temporarily lost If your surveillance system consists of several interconnected servers the message may also occur if the server from which you are requesting the camera s recordings is temporarily unavailable If the problem persists consult your surveillance system administrator 61 On Net Surv
124. navigation and other features For advanced users it is possible to create approximately 100 different function calls in NetGuard EVS See Scripting for more information e Example of an HTML Page with Button Navigation A very quick solution is to create an HTML page with buttons for navigation You are able to create a wide variety of buttons on the HTML page In this example we will just create two types of buttons e Buttons for switching between NetGuard EVS s views Required HTML syntax lt input type button value Buttontext onclick SCS Views SelectView Viewstatus Groupname Viewname gt Where Viewstatus indicates whether the view is shared or private if the HTML page is to be distributed to several users the view must be shared Example from a real button lt input type button value Go to Shared Groupl View2 onclick SCS Views SelectView Shared Groupl View2 gt This button would allow users to go to a view called View2 in a shared group called Group e Buttons for switching between NetGuard EVS s three tabs Live Browse and Setup Bear in mind that depending on their user rights some users may not be able to access all three tabs Required HTML syntax Live tab lt input type button value Buttontext onclick SCS Application ShowLive gt Browse tab lt input type button value Buttontext onclick SCS Application ShowBrowse gt 67 On Net Surveillance Systems Inc NetGuar
125. ng of video available with selected surveillance systems only has been configured on your surveillance system and you have the required user rights See Sending Video to NetMatrix Recipients for more details e Send Camera Lets you send video from the selected camera position to another single camera position in an open view including any views you may have open in floating windows or on secondary displays Only available for single camera positions not for hotspots carousels or NetMatrix positions See Sending Video between Views for more details Audio NetGuard EVS supports both incoming and outgoing audio From NetGuard EVS you can listen to live recordings from microphones attached to cameras and talk live to audiences through loudspeakers connected to cameras If required you can listen and talk simultaneously This way you can interact directly with your audiences Such two way interaction requires that the involved cameras have microphones as well as speakers attached You can of course also use audio in cases where only microphones or speakers are attached to cameras You handle audio in the Live tab s Audio section e Listening To listen to live audio select the required microphone from the Microphones list rip You can listen to audio independently of the views cameras you are watching 36 On Net Surveillance Systems Inc NetGuard 4 6d Live Video To temporarily mute the live audio simply select Mute e Talkin
126. ng the view on the Browse and Live tabs Thin orange border indicates hotspot 2 When the hotspot position is selected you are able to specify its properties in the Setup tab s Properties section e Image Quality The setting determines the video quality but also affects bandwidth usage 121 On Net Surveillance Systems Inc NetGuard 4 6d How To If your NetGuard EVS is used over the internet over a slow network connection or if for other reasons you need to limit bandwidth use image quality can be reduced on the server side by selecting e g Low or Medium When selecting a reduced image quality video is re encoded on the server to a JPEG format along the following lines Full The default setting providing the full quality of the original video SuperHigh for megapixel Re encoding to an output width of 640 pixels VGA and a JPEG quality level of 25 High Re encoding to an output width of 320 pixels QVGA and a JPEG quality level of 25 Medium Re encoding to an output width of 200 pixels and a JPEG quality level of 25 Low Re encoding to an output width of 160 pixels and a JPEG quality level of 20 Height will scale according to the width and the aspect ratio of the original image Your image quality selection will apply for live as well as recorded video and for JPEG as well as MPEG For MPEG however only keyframes will be re encoded when viewing live video whereas all frames will b
127. ngs from a particular camera In addition to the video browsing features the Browse tab also lets you listen to audio when connected to selected surveillance systems only use hotspots use digital zoom navigate IPIX images print images and export video evidence as AVIs movie clips JPEGs still images as well as database files Grip NetGuard EVS supports use of multiple windows when connected to selected surveillance systems This is especially useful if your computer has more than one physical display attached but from the Live and Browse tabs you can send individual views to separate windows as well This way you can watch more than one view at a time See Using Multiple Windows for more information Views and their Content You are basically able to select a view in two ways e By selecting the required view in the Browse tab s Views section e By selecting the required view from the Views list located in the upper part of the window Grip If views have been assigned shortcut numbers see How to Create amp Manage Views you will also be able to select a view by using keyboard shortcuts see Using Standard Keyboard Shortcuts Each camera position in the Browse tab s views is identified by a bar located in the top of each camera position The bar displays the name of the camera as well as the name of the device to which the camera is connected The device name is displayed first in square brackets followed by the camera name
128. nguage version To log out of NetGuard EVS simply click the Log Out button in NetGuard EVS s top bar On Net Surveillance Systems Inc NetGuard 4 6d Views Views The way in which video from one or more cameras is displayed in NetGuard EVS is called a view A view may contain video from up to 64 cameras depending on the surveillance system to which you connect A NetGuard EVS can handle an unlimited number of views allowing you to switch between video from various collections of cameras In order to help you maintain an easy overview when you navigate between various views in your NetGuard EVS all views are placed in folders called groups A group can contain any number of views and if required subgroups Difference between Private and Shared Views Views can be private or shared e Private views can only be accessed by the user who created them e Shared views allow many NetGuard EVS users to share the same views This is possible since all views are stored on the surveillance system server Depending on the type of surveillance system you connect to shared views can simply be shared by all NetGuard EVS users or access to selected shared views can be given to selected groups of NetGuard EVS users Before you create any views it is important that you are sure about the difference between private and shared views not least because a number of shared views may already exist in your organization If you already know that shared
129. ntal line in the middle of the timeline browser indicates the point in time from which recordings are being displayed in the camera layout 48 On Net Surveillance Systems Inc NetGuard 4 6d Recorded Video Time Span Immediately below the timeline browser itself you are able to specify which time span 1 hour 2 hours etc up to 1 day should be used in the timeline and whether the newest recordings should be indicated at the top or at the bottom of the timeline How to Use the Timeline Browser To browse recordings using the timeline browser click inside the timeline browser and move your mouse up or down without releasing the mouse button rip If your mouse has a scroll wheel you can also use the scroll wheel for browsing the timelines If using your mouse scroll wheel for browsing you can quickly change the timeline browser s time span by pressing the CTRL key on your keyboard while scrolling Grip Browsing is normally quite fast but you are able to slow down the pace by pressing the CTRL key on your keyboard while browsing Note that this does not apply if using your mouse s scroll wheel for browsing Grip Double click at any point within a timeline to quickly move to that point in time Hiding and Showing the Timeline Browser The timeline browser is useful but it takes up space in the view When you do not need the timeline browser you can hide it by clicking the small button in the left side of the timeline browser s b
130. o specify which cameras to include in the carousel as well as the interval between camera changes Note IPIX cameras special 360 view cameras cannot be included in a carousel To add a carousel to a view do the following on the Setup tab 1 Drag the System Overview section s Carousel link to the required position in the view When you release the mouse button over the required position the Carousel Setup window opens Ghrip Note that the position gets a thin green border The green border indicates that the position is used for a carousel the green border will also be evident when using the view on the Browse and Live tabs Thin green border indicates carousel In the Carousel Setup window specify which cameras to include in the carousel by selecting required cameras in the left part of the window then clicking the Add button to add the selected cameras to the list in the right part of the window If required move cameras up and down in the list to determine the sequence in which cameras will appear in the carousel Define the amount of time for which each camera should be displayed in the carousel either with a common default or individually for each camera Click OK to close the Carousel Setup window Make sure that the required position in the view is selected then go to the Properties section in the left part of the Setup tab In the Properties section specify the following settings for the carousel
131. of content can be displayed without the need for scrolling 22 On Net Surveillance Systems Inc NetGuard 4 6d Views O04 mlooua Pe eels Lo redine the Web to he Fall Potential aa Actremies Technical Reports Gite irder ee Mew Visors About WC Join WIC Contact woe Examples of the same HTML page viewed with different scaling values Enable HTML scripting Only select this feature if the HTML page is a custom made HTML page to be used for navigating or triggering features inside NetGuard EVS itself see examples of such custom made HTML pages in Using an HTML Page for Navigation If selected a client script required for navigating and controlling a number of features inside NetGuard EVS will be added to the HTML page For HTML pages which are not going to be used for such purposes the client script cannot be used and may even cause the HTML page to malfunction Hide toolbar By default a simple navigation bar with is inserted above each imported HTML page The navigation bar has four buttons from left to right the buttons are Back Forward Refresh and Home G0 24 If you do not want the navigation bar you can hide it by selecting Hide toolbar 23 On Net Surveillance Systems Inc NetGuard 4 6d Views Adding NetMatrix Content Note The ability to add NetMatrix content to views is available when connecting to selected surveillance systems only see Surveillance System Differences
132. oice e Deleting Views or Groups To delete a view or group do the following on the Setup tab 1 Select the required view or group in the Views section 2 Click the Delete button 117 On Net Surveillance Systems Inc NetGuard 4 6d How To You will be asked to confirm that you want to delete the selected view or group e Using Your Views on Different Computers Your user settings including information about your views are stored centrally on the surveillance system server This means that you are able to use your views private as well as shared on any computer that has a NetGuard EVS installed provided you log in to NetGuard EVS with your own user name and password Once you have created views in NetGuard EVS you are able to add content to the views Content can be video from individual cameras carousels for viewing video from alternating cameras in a single view position a hotspot for viewing selected video in high quality static images such as gif jpeg etc HTML pages or NetMatrix triggered video e Adding Individual Cameras To add a camera to a view do the following 1 Inthe Setup tab s Views section select the required view When you select a view the layout of the selected view is outlined in the main section of NetGuard EVS window 2 Inthe Setup tab s System Overview section click the plus sign next to Cameras then the plus sign next to the required server to view a list of available came
133. on any of NetGuard EVS s tabs the IPIX camera will appear as specified with either one or four viewpoints from the same image Grip When viewing different viewpoints from an IPIX camera on the Live or Browse tabs you are able to navigate each viewpoint independently by clicking inside each viewpoint or by using the buttons in the Live or Browse tabs PTZ Control sections e Maintain Image Aspect Ratio If check box is selected video will not be stretched to fit the size of the camera position Rather video will be displayed with the aspect ratio height width relationship with which it has been recorded This may result in horizontal or vertical black bars appearing around the images from some cameras 129 On Net Surveillance Systems Inc NetGuard 4 6d How To If check box is cleared video will be stretched to fit the position in the view this may lead to slightly distorted video but you will avoid any black bars appearing around the video Example The same image viewed with Maintain Image Aspect Ratio selected left and cleared right e Update on Motion If selected video from the selected camera will only be updated on NetGuard EVS s Live tab when motion is detected Depending on the motion detection sensitivity configured for the camera on the surveillance system server this can help reduce CPU usage significantly If the video is only updated on motion users will see the message No motion together with a s
134. or accessing shared views The names of such other top level folders depend entirely upon what has been configured on the surveillance system server On Net Surveillance Systems Inc NetGuard 4 6d Views The fact that the Views section contains one or more top level folders for accessing shared views does not in itself guarantee that shared views are actually available To verify if any shared views are available under the top level folders expand the folders Grip You can use your views private as well as shared on any computer that has a NetGuard EVS installed This is because information about your views is stored centrally on the surveillance system server as part of your user login information Setup of Views You create and edit views on NetGuard EVS s Setup tab Particular user rights may be required in order to access the Setup tab Depending on your user rights you may be able to create and edit the following types of views e Private and shared e Private but not shared e Shared but not private e Neither private nor shared in which case you simply rely on shared views created by others Typically only a few people in an organization are able to create and edit shared views For this reason particular user rights may be required in order to access the Setup tab For example the surveillance system administrator may create and maintain a number of shared views When relevant NetGuard EVS users log in the shared views w
135. ord processors e mail etc Export recordings e g for use as evidence in AVI movie clip JPEG still image and surveillance system database formats The AVI and database formats can include audio Use pre configured as well as customizable keyboard shortcuts to speed up common actions Select between language versions independent of the language used on the main surveillance system e How Can User Rights Affect Your Use of NetGuard EVS The rights of individual remote users are specified centrally by the surveillance system administrator Your individual user rights will determine your ability to use NetGuard EVS s features Basically the surveillance system administrator is able to restrict individual users rights to Access NetGuard EVS Access each of NetGuard EVS s three main areas the Live tab the Browse tab and the Setup tab Use specific features on NetGuard EVS s tabs Create views views determine the way in which video from one or more cameras is displayed View video from specific cameras The ability to use various features of NetGuard EVS may therefore vary considerably from user to user Ask your surveillance system administrator if in doubt about your user rights On Net Surveillance Systems Inc NetGuard 4 6d Installation Installation The following are minimum system requirements for running NetGuard EVS Operating System Microsoft Windows XP Professional 32 and 64 bit Windows Server 2003
136. order The button is located near the timeline browser s white horizontal line To show the timeline browser simply click the button again When the timeline browser is hidden the button will be available in the Browse tab s far right border The Browse tab s Time Navigation section provides you with controls for browsing and playing back recorded video from the camera selected in the view The area in the upper part of the Time Navigation section shows the master time and date of the recordings viewed The master time is the time to which all the cameras viewed are tied This means that when you browse recordings all the video you see in the view will in principle be from exactly the same point in time Some cameras however may only record if motion is detected Also there may be no recorded video from one or more cameras in the view matching the specified point in time When this is the case the last image in the camera s database prior to the specified point in time will be displayed in the view The upper area also displays the current playback speed example 1 00x indicating real time 49 On Net Surveillance Systems Inc NetGuard 4 6d Recorded Video e Browse Buttons The Time Navigation section s browse buttons lets you manually navigate through recordings from the camera selected in the view Q Previous image Moves to the image just before the one currently viewed gt Next image Moves to the image just after t
137. ormat lf the selected camera has a microphone attached and the surveillance system supports audio audio from the microphone will automatically be included in the export 5 Click the AV JPEG Export button This will open a separate export dialog The export dialog will list the specified start time end time and camera 6 In the export dialog s Export Type section select the required export format AVI movie clip or JPEG still images 7 Select whether to add timestamps from the surveillance system to the exported images If selected small timestamps will appear in the corner of the images Nhat th anba I7 IT 1 06 00 PN i ffuesday September 27 2005 1 06 03 P Example of timestamp arrow indicates actual position Date and time format may be different on your computer 92 On Net Surveillance Systems Inc NetGuard 4 6d How To 8 This step applies for export in the AVI format only if using the JPEG format go to step 9 Select required frame rate for the export With the Full option all images between the start and end times will be included in the export with the Half option only every second image will be included yet still play back in real time 9 If you used digital zoom on the camera s images before exporting you are able to export the digitally zoomed images rather than the regular images Select Yes if you want to export the digitally zoomed images select No if you want to export the camera s
138. osition Select between Unlimited default Medium or Low The setting will apply for all cameras included in the NetMatrix position The effect of your selection can be illustrated by the following table Unlimited Medium Low JPEG Send all Send Send frames every 4th every 20th frame frame MPEG I Send all Send all Send all frame frames frames frames MPEG P Send all Do not Do not frame frames send any send any frames frames Example If you set the Frame Rate option to Low in your NetGuard EVS and your surveillance system administrator has configured a camera to feed JPEG images at a frame rate of 20 frames per second you will experience an average of 1 frame per second when viewing video from the camera in the NetMatrix position If your administrator had configured a camera with a feed as low as 4 frames per second you would with Frame Rate set to Low in your NetGuard EVS experience an average of 0 2 frames per second when viewing video from the camera in the NetMatrix position e Maintain Image Aspect Ratio If check box is selected the cameras original image aspect ratio will be maintained this will provide you with non distorted images but may lead to black bars appearing above below images If check box is cleared images will be stretched to fit the NetMatrix position this may lead to slightly distorted images but you will avoid any black bars appearing around the images This setting will apply for all cameras display
139. ou also need to watch cameras X Y and Z some of which are displayed in different views By selecting Lock to selected speaker you are able to talk to the victim on camera A while watching the other cameras On Net Surveillance Systems Inc NetGuard 4 6d Live Video Talking through Multiple Speakers Simultaneously If your surveillance system has speakers attached to multiple cameras and you have the necessary rights to access them you are able to talk through all the speakers simultaneously From the Speakers list select All speakers then click the Talk button and keep it depressed whenever you need to talk Frequently Asked Questions about Live Audio can talk through multiple speakers simultaneously Yes if your surveillance system has speakers attached to multiple cameras and you have the necessary rights to access them you are able to talk through all the speakers simultaneously From the Speakers list select All speakers then click the Talk button and keep it depressed whenever you need to talk can adjust the recording volume of a microphone connected to a camera NetGuard EVS has no such feature but it is very likely that you can adjust the recording volume either on the microphone itself or through the configuration interface of the camera device to which the microphone is attached Consult your surveillance system administrator if in doubt can adjust the output volume of speakers connected to a camera NetGuard EVS ha
140. ou are able to select a camera position in a view to automatically view the camera s video enlarged and or in a higher quality in the hotspot You are of course able to browse the hotspot s video using the Browse tab s various navigation features Like on NetGuard EVS s other tabs a hotspot is indicated by a thin orange border NetMatrix is a feature in the surveillance system that allows distributed viewing of video from any surveillance system camera to any monitor known as a NetMatrix recipient on a network Provided NetMatrix has been configured on the surveillance system server and one or more special NetMatrix positions have been defined for your view you are able to browse NetMatrix triggered video When the selected view contains one or more NetMatrix positions the NetMatrix positions will also appear when you are working on the Browse tab On the Browse tab the NetMatrix positions will simply display video from the cameras with which the NetMatrix positions were last used on the Live tab You are of course able to browse this video using the Browse tab s various navigation features 46 On Net Surveillance Systems Inc NetGuard 4 6d Recorded Video Like on NetGuard EVS s other tabs a NetMatrix position is indicated by a thin blue border Thin blue border indicates NetMatrix By right clicking inside one of a view s camera positions on the Browse tab you get access to a shortcut menu Start Recording for Minu
141. our export Hip You do not necessarily have to include all of the selected view s cameras in your export later in the process you will be able to specify exactly what to include in the export In the Browse tab s Export section specify when the period to be covered by the export should start You do this by typing the required date in the first Start Time field and the time in the second field hip Instead of manually specifying date and time you may use the Browse tab s Time Navigation features to move to the required start point then click the upper of the Export section s Set buttons This will automatically set the date and time of the viewed image in the Start Time fields In the End Time fields specify end date and time for the export You may use the Sef button as described above Select the required source from the Source list You may select an individual camera in which case only video from the selected camera will be included in the export or Current View Sources in which case the export will include video from all cameras in the current view for which you have database export rights Grip To quickly select an individual camera you may also simply click the required camera slot in the view Click the Database Export button This will open a separate export dialog The export dialog will list the specified start time end time and source If the surveillance system supports audio and the selected camera s have
142. our selection can be illustrated by the following table Unlimited Medium Low JPEG Send all frames Send every 4th Send every 20th frame frame MPEG I frame Send all frames Send all frames Send all frames MPEG P frame Send all frames Do not send any Do not send any frames frames Example If you set the Frame Rate option to Low in your NetGuard EVS and your surveillance system administrator has configured the camera to feed JPEG images at a frame rate of 20 frames per second you will experience an average of 1 frame per second when viewing video from the camera on your NetGuard EVS s Live tab If your administrator had configured the camera with a feed as low as 4 frames per second you would with Frame Rate set to Low in your NetGuard EVS experience an average of 0 2 frames per second when viewing video from the camera on the Live tab e IPIX Split Mode Available only if the selected camera is an IPIX camera IPIX is a technology that allows creation and viewing of 360 degree panoramic images NetGuard EVS supports up to four different viewpoints from a single IPIX camera The IPIX Split Mode list lets you select the required spilt mode e One by One lets you view a single viewpoint e Two by Two lets you view four different viewpoints at a time When viewed on any of NetGuard EVS s tabs the IPIX camera will appear as specified with either one or four viewpoints from the same image hip When viewing different viewpoints from a
143. ow able to create a view within the group RL Creating a View within the Group To create a view in a group do the following 1 Inthe Setup tab s Views section make sure the group in which you want to create the view is selected 2 Click the Create New View button H 3 Select the required layout for your new view ixi 2 8 1 8 Wide 8x8 1 7 ray 1 5 1 3 Wide Ox SxS 4x3 Wide 4x4 3x3 1B RE OREO oe ae ofa 2 4 Wide foe You are able to select layouts for displaying up to 64 8x8 cameras in a single view ar ip Some of the selectable view layouts are marked Wide These view layouts are especially suitable for widescreen monitors 4 Anew view is created under the group you selected The new view carries the default name New View plus an indication of the selected layout 5 Overwrite the default name with a view name of your choice You are now able to add cameras to the view Chip A group can contain an unlimited number of views You may also create any number of subgroups if required 11 On Net Surveillance Systems Inc NetGuard 4 6d Views Crip For information about adding content cameras etc to views see How to Add Content to Views e Creating Shared Views To create a view under a shared top level folder you first create a group under the required shared top level folder then create the required view within the group If you have created shared views before you may create t
144. p If you included the Viewer application in the export double clicking the file Viewer exe in the Exported Images folder will open the Viewer application ready for viewing and browsing the exported database content ip If you included the Viewer application in your export copying all files from the Exported Images folder to the root of a CD or DVD will make the Viewer start automatically when the recipient inserts the CD DVD e Frequently Asked Questions about Exporting Can export audio too When exporting in the AVI and database formats you are when the surveillance system supports audio able to include audio recorded by microphones in the export Outgoing audio from NetGuard EVS to speakers can only be recorded by some surveillance systems and cannot be included in exports Also bear in mind that export in the database format is only available if connected to selected surveillance systems see Surveillance System Differences When exporting in the JPEG still image format you cannot include audio can export digitally zoomed images Yes If you used digital zoom prior to exporting you will when exporting in the AVI or JPEG formats be able to select whether to export the regular images or the digitally 95 On Net Surveillance Systems Inc NetGuard 4 6d How To zoomed images When exporting in the database format making this selection is not necessary because recipients will be able to use digital zoom on the exported re
145. p for further information Even though joystick and point and click control is supported for a large number of PTZ cameras not all PTZ cameras may be controlled this way Refer to the release note for information about joystick and point and click support for PTZ cameras e Point and Click Many PTZ cameras may be controlled simply by pointing and clicking inside the images from the camera If you see a set of crosshairs when placing your mouse pointer over the images from a PTZ camera point and click control is supported for the camera eam Crosshairs indicate point and click control For some cameras crosshairs may look different For some cameras crosshairs surrounded by a square may be displayed When this is the case you are able to zoom in on an area by dragging a square around the required area in the image For such cameras zoom level is controlled by holding down the SHIFT key on your keyboard while moving the mouse up or down this will display a zoom level slider inside the image e Zooming with Mouse Wheel For PTZ and IPIX cameras you are able to zoom in and out using the scroll wheel on your mouse provided your mouse is equipped with a scroll wheel 109 On Net Surveillance Systems Inc NetGuard 4 6d How To e PTZ Navigation Buttons As an alternative to point and click control use the navigation buttons in the PTZ Control section to move the selected PTZ camera The round middle button lets you quic
146. p tab s Properties section e Image Quality The setting determines the quality of the video when viewed but also affects bandwidth usage If your NetGuard EVS is used over the internet over a slow network connection or if for other reasons you need to limit bandwidth use image quality can be reduced on the server side by selecting e g Low or Medium When selecting a reduced image quality images are re encoded on the server to a JPEG format along the following lines o Full The default setting providing the full quality of the original image o SuperHigh for megapixel Re encoding to an image output width of 640 pixels VGA and a JPEG quality level of 25 o High Re encoding to an image output width of 320 pixels QVGA and a JPEG quality level of 25 o Medium Re encoding to an image output width of 200 pixels and a JPEG quality level of 25 o Low Re encoding to an image output width of 160 pixels and a JPEG quality level of 20 Height will scale according to the width and the aspect ratio of the original image Your image quality selection will apply for live as well as recorded video and for JPEG as well as MPEG For MPEG however only keyframes will be re encoded when viewing live video whereas all images will be re encoded when viewing recorded video 126 On Net Surveillance Systems Inc NetGuard 4 6d How To Note While using a reduced image quality helps limit bandwidth use it will due
147. ply move your mouse pointer to the very top of the view 1 watch the same carousel in two different windows why is it out of sync A carousel changes cameras at a specific interval configured on the Setup tab Example With an interval of 10 seconds the carousel will show Camera 1 for 10 seconds then Camera 2 for 10 seconds etc The timing begins when you start watching a view containing the carousel When you later begin watching the same carousel in another view perhaps even in another window or another display the timing for that instance of the carousel begins This is why the carousel appears to be out of sync in reality you are watching two separate instances of the carousel 108 On Net Surveillance Systems Inc NetGuard 4 6d How To Output Lights Sirens etc If external outputs have been defined on your surveillance system for example for switching on lights or sounding a siren such outputs can be triggered from NetGuard EVS s Live tab To trigger an output select the required output in the Output section then click Activate button The list of selectable outputs is grouped by server and camera device to which the output is attached PTZ Pan Tilt Zoom If your views contain PTZ Pan Tilt Zoom cameras you can control the PTZ cameras with the Live tab s PTZ Control section Grip You may be able to use a joystick for controlling your PTZ cameras Joystick control can be customized see Customizing Joystick Setu
148. position in the view this may lead to slightly distorted video but you will avoid any black bars appearing around the video Example The same image viewed with Maintain Image Aspect Ratio selected left and cleared right e Update on Motion If selected video from the selected camera will only be updated on NetGuard EVS s Live tab when motion is detected Depending on the motion detection sensitivity configured for the camera on the surveillance system server this can help reduce CPU usage significantly If the video is only updated on motion users will see the message No motion together with a still image in the camera s view position until motion is detected e Sound on Motion Detection When video from the camera is viewed on the Live tab it is possible to get a simple sound notification when motion is detected e Always off Do not use sound notifications on detected motion e Always on Play a sound notification each time motion is detected on the camera will receive lots of sound notifications If you select Always on the amount of motion related sound notifications you are likely to receive will depend on the motion detection sensitivity of the camera in question If motion detection for the camera is highly sensitive you may at times receive very frequent sound notifications The camera s motion detection sensitivity is configured on the surveillance system server consult your surveillance system administrator if in
149. predefined incident occurring on the surveillance system Events are used by the surveillance system for triggering actions Depending on the surveillance system s configuration events may be caused by input from external sensors connected to cameras by detected motion by data received from other applications or manually through user input Typically most events on the surveillance system are generated automatically For example detected motion can be defined as an event which in turn triggers an action such as recording on a camera Events can be global or tied to a particular camera device Depending on configuration manually triggered events can be used for a wide variety of purposes including triggering combinations of actions For example the manual triggering of an event could make a camera record with a particular frame rate activate two different outputs and send an e mail alert to three different recipients Exactly what happens when you manually trigger an event is defined by your surveillance system administrator Ask your surveillance system administrator if in doubt about using manually triggered events in your organization Your surveillance system administrator may occasionally know manually triggered events under the names event buttons or custom events To manually trigger an event select the required event in the Event section and click the Activate button The list of selectable events is grouped by server and camera devic
150. quired camera from the list and drag the camera to the required position in the view When you have dragged a camera to a position in the view an image from the camera will provided a connection can be established appear in the selected position If a connection cannot be established for example if the surveillance system s recording server is not running the name of the camera will be displayed in the selected position 4 When the camera position is selected you are able to specify its properties such as quality frame rate etc in the Setup tab s Properties section see Adjusting Camera Properties for detailed information Repeat for each camera required in the view Grip If you want to use all of the cameras under a server you may simply drag the required server link to the view this will automatically place all of the server s cameras in the view from the selected position onwards Make sure a sufficient number of positions are available in the view Grip You can easily change which cameras are included in your view Either clear an individual camera position by clicking the clear button El then drag another camera to the cleared position or simply overwrite a position by dragging a different camera to the position 16 On Net Surveillance Systems Inc NetGuard 4 6d Views e Adding Carousels A carousel is used for displaying video from several cameras one after the other in a single view position You are able t
151. r known as a NetMatrix recipient on a network With a typical NetMatrix configuration video is automatically presented on the required NetMatrix recipient when defined events occur for example when motion is detected or when another user wishes to share important video Provided NetMatrix has been configured on the surveillance system server and one or more special NetMatrix positions have been defined for your view you are able to watch NetMatrix triggered live video on NetGuard EVS s Live tab When particular events occur or when other users wish to share important live video with you live video from particular cameras will automatically appear in your views NetMatrix positions Which events or cameras are used in the NetMatrix setup depends entirely on the surveillance system server s NetMatrix configuration and on what other users wish to share with you you are not able to control this in NetGuard EVS If a position in one of your views contains NetMatrix content you will be able to recognize it by the following characteristics e t automatically displays live video when predefined events occur or when other users wish to share important live video with you e t may display videos from different cameras depending on which events have occurred or what other users wish to share with you e Itis surrounded by a thin blue border As with other camera positions you can enlarge a NetMatrix position by double clicking the blue ima
152. r when not required the video stream is simply discarded Video streams are typically saved on the server recorded either e according to a schedule example every morning from 10 00 to 11 30 or and e whenever the surveillance system detects special events examples motion generated by a person entering a room a sensor registering that a window is being opened input from users The surveillance system server s recording settings are determined by your surveillance system administrator However as a NetGuard EVS user you can also provided you have the necessary user rights start recording while viewing live video from a camera See Recording when Viewing Live Video for more information Ghiip When viewing live video on NetGuard EVS s Live tab you can quickly verify whether the video stream from a camera is being recorded Look at the blue bar immediately above the camera s images If the video stream from the camera is being recorded the bar will display ij Note that you may occasionally see the ij letters for short periods only This is because cameras may have been configured to record only when there is motion when a door is open or similar which can lead to many short periods of recordings 31 On Net Surveillance Systems Inc NetGuard 4 6d Live Video Views and their Content You are basically able to select a view in two ways e By selecting the required view in the Live tab s Views section e By selecting
153. r NetMatrix positions they must be numbered from 1 to 4 e Connection Settings Button only available when the view s NetMatrix position 7 is selected other NetMatrix positions in the view inherit the connection settings specified for position 1 Clicking the Connection Settings button lets you specify the TCP Port and Password used when transferring NetMatrix triggered video from the surveillance server to NetGuard EVS view By default the TCP port used for NetMatrix is 12345 consult your surveillance system administrator if in doubt about which port number or password to use 4 Repeat if more NetMatrix positions are required in the view e Adding Other Content On some surveillance systems you may be able to add more types of content to views in your NetGuard EVS Consult your surveillance system administrator if in doubt In the Setup tab s Properties section you are able to adjust a number of settings for individual cameras To adjust a camera s properties select the required camera in the view the selected position will be indicated by a bold border then make the adjustments in the Properties section Note that particular user rights may be required in order to access the Setup tab e Camera Name The Camera Name field displays the name of the selected camera The field is read only e Image Quality amp Keep when Maximized The mage Quality setting determines the quality of video when viewed but also affects bandwidt
154. ras 3 Select the required camera from the list and drag the camera to the required position in the view When you have dragged a camera to a position in the view an image from the camera will provided a connection can be established appear in the selected position If a connection cannot be established for example if the surveillance system s recording server is not running the name of the camera will be displayed in the selected position 4 When the camera position is selected you are able to specify its properties such as quality frame rate etc in the Setup tab s Properties section see Adjusting Camera Properties for detailed information Repeat for each camera required in the view Orip If you want to use all of the cameras under a server you may simply drag the required server link to the view this will automatically place all of the server s cameras in the view from the selected position onwards Make sure a sufficient number of positions are available in the view Grip You can easily change which cameras are included in your view Either clear an individual camera position by clicking the clear button E then drag another camera to the cleared position or simply overwrite a position by dragging a different camera to the position 118 On Net Surveillance Systems Inc NetGuard 4 6d How To e Adding Carousels A carousel is used for displaying video from several cameras one after the other in a single view
155. rd 4 6d How To e whenever the surveillance system detects special events examples motion generated by a person entering a room a sensor registering that a window is being opened input from users The surveillance system server s recording settings are determined by your surveillance system administrator However as a NetGuard EVS user you can also provided you have the necessary user rights start recording while viewing live video from a camera See Recording when Viewing Live Video for more information hip When viewing live video on NetGuard EVS s Live tab you can quickly verify whether the video stream from a camera is being recorded Look at the blue bar immediately above the camera s images If the video stream from the camera is being recorded the bar will display Note that you may occasionally see the E letters for short periods only This is because cameras may have been configured to record only when there is motion when a door is open or similar which can lead to many short periods of recordings You view recorded video on NetGuard EVS s Browse tab When you select the Browse tab NetGuard EVS will connect to the surveillance system server and display recorded video from the cameras in the selected view This way you are able to browse recorded video Note Particular user rights may be required in order to access the Browse tab Depending on your user rights access to browsing video from some cameras may be restric
156. reate a view under a shared top level folder you first create a group under the required shared top level folder then create the required view within the group If you have created shared views before you may create the new view in an existing group or you may create a new group for the view 115 On Net Surveillance Systems Inc NetGuard 4 6d How To Creating a Group To create a group under a shared top level folder do the following on the Setup tab 1 Inthe Setup tab s Views section select the required shared top level folder in this example the required folder is simply called Shared 2 Click the Create New Group button 3 Anew group is created The new group is simply named New Group 4 Overwrite the default name New Group with a group name of your choice You are now able to create a view within the group Creating a View within the Group To create a view in a group do the following 1 Inthe Setup tab s Views section make sure the group in which you want to create the view is selected 2 Click the Create New View button 3 Select the required layout for your new view You are able to select layouts for displaying up to 64 8x8 cameras in a single view Hip Some of the selectable view layouts are marked Wide These view layouts are especially suitable for widescreen monitors 4 A new view is created under the group you selected The new view carries the default name New View plus an indication o
157. regular non zoomed images If you did not use digital zoom before exporting this option will not be available 10 This step applies for export in the AVI format only if using the JPEG format go to step 11 In the AVI Codec list select required AVI codec The list will contain the video codecs available on your PC hip A video codec is a particular compression decompression technology used when generating video files Your choice of codec will affect the quality and size of the AVI file The Indeo video 5 10 codec if available on your PC generally provides a very good compromise between quality and file size 11 Specify export destination in the export dialog s Export Destination section e Desktop lf you select Desktop your exported file will be saved in an automatically created Exported Images folder on the desktop of your PC e Path If you select Path you are able to specify a path yourself The exported file will be saved in an automatically created Exported Images folder under the path you specify example If you specify a path like C My Stuff My Files the exported file will be saved in C My Stuff My Files Exported Images When specifying a path this way the folders you specify do not have to be existing ones if they do not already exist they will be created automatically 12 This step applies for export in the AVI format only if using the JPEG format go to step 13 By default the AVI file will get a file name bas
158. relatively large and a relatively small amount of content can be displayed without the need for scrolling LFE mloosa a WSC ates i cading the Web te tts Pull Potentia Acthemies Technical Reports Site index Mew Visitors About WIC Join WIC Contact wo Examples of the same HTML page viewed with different scaling values e Enable HTML scripting Only select this feature if the HTML page is a custom made HTML page to be used for navigating or triggering features inside NetGuard EVS itself see examples of such custom made HTML pages in Using an HTML Page for Navigation If selected a client script required for navigating and controlling a number of features inside NetGuard EVS will be added to the HTML page For HTML pages which are not going to be used for such purposes the client script cannot be used and may even cause the HTML page to malfunction e Hide toolbar By default a simple navigation bar with is inserted above each imported HTML page The navigation bar has four buttons from left to right the buttons are Back Forward Refresh and Home GOA If you do not want the navigation bar you can hide it by selecting Hide toolbar 124 On Net Surveillance Systems Inc NetGuard 4 6d How To e Adding NetMatrix Content Note The ability to add NetMatrix content to views is available when connecting to selected surveillance systems only see Surveillance System Differences N
159. rrently have no access rights to any part of NetGuard EVS therefore you cannot log in with NetGuard EVS o What to do Consult your surveillance system administrator who will be able to change your access rights if required e Failed to connect Please check the server address o Issue It was not possible to connect to the surveillance system server at the specified server address o What to do Verify that you have typed the correct server address Bear in mind that the http prefix as well as a port number is typically required as part of the server address example http 123 123 123 123 80 where 80 indicates the port number Consult your surveillance system administrator if in doubt e Failed to connect Please check the username and password o Issue It was not possible to log in with the specified user name and or password o What to do Verify that you have typed your user name correctly then re type your password to ensure it does not contain errors Bear in mind that user names as well as passwords may be case sensitive i e there may be a difference between typing Amanda and amanda Consult your surveillance system administrator if in doubt e Failed to connect Maximum number of clients are already connected o Issue The maximum number of remote access clients allowed to connect to the surveillance system server simultaneously has been reached o What to do If possible wait for a while before connecting again I
160. s no such feature although NetGuard EVS s level meter available when the Talk button is depressed gives you an indication of the input level which may in turn provide you with an idea of the output level It is very likely that you can adjust the output volume either on the speakers themselves or through the configuration interface of the camera device to which the speakers are attached Consult your surveillance system administrator if in doubt will other NetGuard EVS users be able to hear what say through speakers Under normal circumstances other NetGuard EVS users will not be able to hear what you say However depending on the environment in which your organization operates other users may be able to hear what you Say if they listen to microphones which are physically located near the speakers through which you talk wiil audio from microphones attached to cameras be recorded The surveillance system records incoming audio from microphones attached to cameras even if no video is being recorded will what say through speakers be recorded The surveillance system can record incoming audio from microphones even if no video is being recorded However outgoing audio transmitted through speakers can only be recorded on some surveillance systems and cannot be played back or exported Recordings therefore cannot be used to for example prove that a NetGuard EVS operator gave an audience specific instructions through speakers 38 On Ne
161. s will display the pressed key combination in the Press shortcut key field Now you need to specify which command you want to associate with the key combination 4 Inthe Categories list select the required category of commands Based on your selection relevant commands will be displayed in the Commands list in the right part of the window Example Selecting Application will give you access to commands related to the behavior of NetGuard EVS application such as commands for minimizing and maximizing NetGuard EVS window Grip The Categories list will contain category called Views Al l When you select this category all your views will be listed in the Commands list This allows you create very useful keyboard shortcuts for quickly accessing individual views 5 Inthe Commands list select the required command for the shortcut key combination 5 Inthe Use new shortcut in list select when the shortcut key combination should apply e Global When working on any of NetGuard EVS s three tabs Live Browse and Setup e Browse Mode When working on NetGuard EVS s Browse tab only e Live Mode When working on NetGuard EVS s Live tab only e Setup Mode When working on NetGuard EVS s Setup tab only 101 On Net Surveillance Systems Inc NetGuard 4 6d How To 6 Click the Assign button This will add the specified shortcut key combination to the Assigned keys list Key Use in Action 5 Control Browse Mode Browse Next Image D Control
162. sider adjusting the joystick s deadzones Deadzones determine how much the joystick handle should be allowed to move before information is sent to the camera Ideally a joystick handle should be completely vertical when not used but many joystick handles lean at a slight angle Without a deadzone the slight slant could cause cameras to move when it is not required e PAN TILT Lets you specify required deadzone for the joystick s pan and tilt functions The further you drag the slider to the right the larger the deadzone becomes and the more you will have to move the joystick handle before information is sent to the camera Dragging the slider to its leftmost position will effectively disable the deadzone typically recommended for high precision joysticks only Use the preview to test the effect of your deadzone settings e ZOOM Lets you specify required deadzone for the joystick s zoom function Works similarly to the PAN TILT deadzone control View deadzone example illustration om Example of deadzone When you move the joystick handle outside the deadzone the PTZ camera will begin to move The further out you move the handle the quicker the camera typically moves 2 Inthe Button Setup section specify an action for each required joystick button You select required actions in the Action column Orip To quickly verify that you are configuring the required button simply press the required button on the joystick When
163. sition pauses playback Skip Gaps During Playback To automatically skip gaps in recordings during playback select the Skip gaps during playback check box Such gaps are primarily evident when a camera has relatively few recordings Quick Date and Time Navigation The date and time fields in the lower part of the Time Navigation section let you quickly jump to a specific point in time Specify required date in the first field and required time in the second field then click the Go To button The Browse tab s Sequences section provides you with an overview of recorded sequences for the camera selected in the view To browse recordings using the Sequences section select the required camera in the view then click the Sequences section s Get Sequences button Clicking the Get Sequences button will retrieve a list of up to 40 sequences 20 sequences prior to the point in time displayed in the view and 20 sequences following the point in time displayed in the view Each sequence will be listed with date and time as well as the length of the sequence Clicking a sequence in the list will move all video in the view to the time of the sequence 51 On Net Surveillance Systems Inc NetGuard 4 6d Recorded Video If the Preview check box is selected you are able to quickly preview each sequence by placing the mouse pointer over the required sequence in the list Clicking the expand icon next to a sequence in the list will show you
164. ss list e Authentication Select between different methods of authentication i e the process of verifying that you are who you claim you are Note Not all surveillance systems support the use of all three authentication methods see Surveillance System Differences Consult your surveillance system administrator if in doubt about which authentication method to use o Windows authentication current user with which you will be authenticated through your current Windows login and do not have to specify any user name or password This is NetGuard EVS s default authentication method i e the method which is automatically used unless you select another method o Windows authentication with which you will be authenticated through your Windows login but you will need to type your Windows user name and password o Basic authentication which can only be used when connecting to selected surveillance systems e User name Only required if the authentication method Windows authentication or Basic authentication is selected If using Windows authentication type your Windows user name If using Basic authentication type the user name supplied by your surveillance system administrator The user name is case sensitive i e there is a On Net Surveillance Systems Inc NetGuard 4 6d Login and Logout difference between typing for example amanda and Amanda e Password Only required if the authentication method Windows authentication or Basic
165. stems Inc NetGuard 4 6d How To Adding Other Content On some surveillance systems you may be able to add more types of content to views in your NetGuard EVS Consult your surveillance system administrator if in doubt In the Setup tab s Properties section you are able to adjust a number of settings for individual cameras To adjust a camera s properties select the required camera in the view the selected position will be indicated by a bold border then make the adjustments in the Properties section Note that particular user rights may be required in order to access the Setup tab Camera Name The Camera Name field displays the name of the selected camera The field is read only Image Quality amp Keep when Maximized The Image Quality setting determines the quality of video when viewed but also affects bandwidth usage If your NetGuard EVS is used over the internet over a slow network connection or if for other reasons you need to limit bandwidth use image quality can be reduced on the server side by selecting e g Low or Medium When selecting a reduced image quality images from the selected camera is re encoded to a JPEG format on the surveillance system server before being sent to NetGuard EVS Re encoding takes place along the following lines e Full The default setting providing the full quality of the original video e SuperHigh for megapixel Re encoding to an output width of 640 pixels VGA and a JPEG qu
166. t Surveillance Systems Inc NetGuard 4 6d Live Video Digital Zoom Digital zoom lets you enlarge a portion of a given image so you are able to have a closer look at the selected portion Digital zoom is thus a useful feature for cameras which do not have their own optical zoom capabilities Your use of digital zoom will not affect any recording of the video any recording will still take place in the camera s regular format If you later wish to browse the recordings you can use digital zoom on NetGuard EVS s Browse tab as well e Enabling amp Disabling Digital Zoom To enable digital zoom on the Live tab select the PTZ Control section s Digital Zoom check box To disable digital zoom simply clear the Digital Zoom check box e Digital Zoom Features When digital zoom is enabled you will see a small overview frame in the bottom right corner of each of the view s camera positions Once you zoom in on an area of an image the overview frame will help you maintain an overview of the complete image Overview frame inside image To zoom in click inside the required image and drag around the area you want to zoom in on The area you select will be highlighted by a white border When you release the mouse button the zoom will take effect White border around zoom area Even when you have zoomed in on an area you are able to move to other areas of the image while maintaining your zoom level simply drag the highlighted area in the over
167. tabs Thin orange border indicates hotspot 2 When the hotspot position is selected you are able to specify its properties in the Setup tab s Properties section 19 On Net Surveillance Systems Inc NetGuard 4 6d Views e Image Quality The setting determines the video quality but also affects bandwidth usage If your NetGuard EVS is used over the internet over a slow network connection or if for other reasons you need to limit bandwidth use image quality can be reduced on the server side by selecting e g Low or Medium When selecting a reduced image quality video is re encoded on the server to a JPEG format along the following lines o Full The default setting providing the full quality of the original video o SuperHigh for megapixel Re encoding to an output width of 640 pixels VGA and a JPEG quality level of 25 o High Re encoding to an output width of 320 pixels QVGA and a JPEG quality level of 25 o Medium Re encoding to an output width of 200 pixels and a JPEG quality level of 25 o Low Re encoding to an output width of 160 pixels and a JPEG quality level of 20 Height will scale according to the width and the aspect ratio of the original image Your image quality selection will apply for live as well as recorded video and for JPEG as well as MPEG For MPEG however only keyframes will be re encoded when viewing live video whereas all frames will be re encoded when viewing record
168. te top level folder do the following on the Setup tab e In the Setup tab s Views section select the Private top level folder 2 Click the Create New Group button A new group is created The new group is simply named New Group Overwrite the default name New Group with a group name of your choice You are now able to create a view within the group aro Creating a View within the Group To create a view in a group do the following 1 Inthe Setup tab s Views section make sure the group in which you want to create the view is selected 2 Click the Create New View button ca 114 On Net Surveillance Systems Inc NetGuard 4 6d How To 3 Select the required layout for your new view B2SS80808 2 4 Wide You are able to select layouts for displaying up to 64 8x8 cameras in a single view Grip Some of the selectable view layouts are marked Wide These view layouts are especially suitable for widescreen monitors 4 Anew view is created under the group you selected The new view carries the default name New View plus an indication of the selected layout 5 Overwrite the default name with a view name of your choice You are now able to add cameras to the view nip A group can contain an unlimited number of views You may also create any number of subgroups if required Grip For information about adding content cameras etc to views see How to Add Content to Views e Creating Shared Views To c
169. ted The Browse tab offers you numerous advanced features for browsing recorded video including time navigation a highly intuitive timeline browser sequences browsing alerts browsing and smart search which lets you search for motion in selected areas of recordings from a particular camera In addition to the video browsing features the Browse tab also lets you listen to audio when connected to selected surveillance systems only use hotspots use digital zoom navigate IPIX images print images and export video evidence as AVIs movie clips JPEGs still images as well as database files Grip NetGuard EVS supports use of multiple windows when connected to selected surveillance systems This is especially useful if your computer has more than one physical display attached but from the Live and Browse tabs you can send individual views to separate windows as well This way you can watch more than one view at a time See Using Multiple Windows for more information Views The way in which video from one or more cameras is displayed in NetGuard EVS is called a view A view may contain video from up to 64 cameras depending on the surveillance system to which you connect A NetGuard EVS can handle an unlimited number of views allowing you to switch between video from various collections of cameras In order to help you maintain an easy overview when you navigate between various views in your NetGuard EVS all views are placed in folders
170. tem administrator if the problem persists The server is running out of disk space Indicates that limited disk space is available on the surveillance system server If more disk space is not made available on the surveillance system server recording will be affected Consult your surveillance system administrator The server has encountered a database problem Indicates that a database problem has occurred on the surveillance server Consult your surveillance system administrator who will have access to tools for diagnosing surveillance server database problems The server has lost connection to the camera Indicates that the surveillance server has lost connection to the camera This may be a temporary issue for example due to maintenance Consult your surveillance system administrator if in doubt Digital Zoom Just like on the Live tab the Browse tab s PTZ Control section lets you use digital zoom on video from cameras displayed in a view When viewing recorded video on the Browse tab digital zoom is by default enabled and you can use it for both regular cameras and PTZ Pan Tilt Zoom cameras If you have used digital zoom while viewing live video on the Live tab it will not have affected any recording recording still takes place in the camera s regular format Digital Zoom Features With digital zoom you will see a small overview frame in the bottom right corner of each of the view s camera positions Once you zoom in on an area o
171. tes Not available when browsing already recorded video on the Browse tab Copy Lets you copy the displayed image to your clipboard The copied image can then be pasted into other applications such as word processors etc Available for all cameras See Copying Single Images for more details Camera Lets you select another camera for display in the view position This way you are able to switch between viewing video from different cameras in the same view position Only available for single camera positions not for hotspots carousels NetMatrix positions See Switching Cameras in Camera Positions for more details Sound Notifications Not available when browsing already recorded video on the Browse tab PTZ Presets Not available when browsing already recorded video on the Browse tab NetMatrix Lets you send video from the selected camera to a NetMatrix recipient Note that the NetMatrix command is not available if viewing the camera in a hotspot Only available for single camera positions not for hotspots or carousels Only available if NetMatrix an integrated product for distributed viewing of video available with selected surveillance systems only has been configured on your surveillance system and you have the required user rights See Sending Video to NetMatrix Recipients for more details Send Camera Lets you send video from the selected camera position to another single camera position in an open view including any views you may h
172. the computer in question see Using Multiple Windows for more information If check box is selected the views you last used in detached windows will be restored 6 After a short wait NetGuard EVS window will open NetGuard EVS window has three tabs Live Browse and Setup The Live tab is used for viewing live video the Browse tab is used for browsing recorded video and the Setup tab is used for configuring NetGuard EVS Depending on your user rights you may not be able to access all three tabs On Net Surveillance Systems Inc NetGuard 4 6d Login and Logout Determine Available Views If you have logged in for the first time you need to determine whether any views exist Views determine how video is displayed and are thus required in order to be able to use NetGuard EVS One or more views may already have been created for you or you may need to create views yourself Read more about views including how to determine if views have already been created for you in Private and Shared Views Logging in on Different Computers Your user settings are stored centrally on the surveillance system This means that your login can be used on any computer that has a NetGuard EVS installed If a problem or other issue occurs during login to NetGuard EVS you will see one of the following error messages e You do not have access to any part of the application live browse or setup Please contact the system administrator o Issue You cu
173. the required view from the Views list located in the upper part of the window Grip If views have been assigned shortcut numbers see How to Create amp Manage Views you will also be able to select a view by using keyboard shortcuts see Using Standard Keyboard Shortcuts Each camera position in the Live tab s views is identified in a bar located in the top of each camera position Office Camera 1 1 Camera position detail shows bar with camera name and colored indicators The bar displays the name of the camera as well as the name of the device to which the camera is connected The device name is displayed first in square brackets followed by the camera name Each bar will display J when live video is displayed B if video from the camera in question is being recorded and if the camera is stopped and live viewing is not possible A camera may be stopped for various reasons Typically it is because the camera has been configured to only be available during certain hours of the day other reasons may be camera or network maintenance a change in configuration on the surveillance system server or similar If all cameras display Stopped it may indicate that the connection to the surveillance system server is lost Consult your surveillance system administrator if in doubt The bar is dark blue When you select a particular camera in the view the bar of the selected camera position becomes a lighter blue Back Door East wing C
174. the view displaying cameras from that zone For instance the red zone on our image map mirrors the Go to Shared Group2 View2 button from the previous example When clicking inside the red zone users will go to View2 in Group2 e Importing the HTML Page Importing a navigation HTML page into a view is in principle no different from importing any other type of HTML page into a view in NetGuard EVS The two important things to remember are e The HTML page should be stored locally on the user s PC e You should make sure HTML scripting is enabled on the HTML page when importing it To import the HTML page do the following 1 Go to NetGuard EVS s Setup tab 2 From the Setup tab s System Overview section drag the HTML Page item to the required position in the required view 3 This will open the Open URL dialog in which you specify the required HTML page 69 On Net Surveillance Systems Inc NetGuard 4 6d How To 4 Having imported the HTML page select its position in the view and go to the Setup tab s Properties section 5 Inthe Properties section select Enable HTML Scripting Selecting Enable HTML Scripting ensures that the scripting required for your buttons or other navigation features to work is automatically inserted in the HTML page 6 Depending on the navigation features you have included on your HTML page you may often want to import the HTML page into several views in order for the navigation to fully work
175. till image in the camera s view position until motion is detected e Sound on Motion Detection When video from the camera is viewed on the Live tab it is possible to get a simple sound notification when motion is detected e Always off Do not use sound notifications on detected motion e Always on Play a sound notification each time motion is detected on the camera will receive lots of sound notifications If you select Always on the amount of motion related sound notifications you are likely to receive will depend on the motion detection sensitivity of the camera in question If motion detection for the camera is highly sensitive you may at times receive very frequent sound notifications The camera s motion detection sensitivity is configured on the surveillance system server consult your surveillance system administrator if in doubt If you select sound notifications for more than one camera you may also hear more notifications again depending on the cameras motion detection sensitivity can change the notification sound By default NetGuard EVS uses a simple sound file for its sound notifications The sound file called Notification wav is located in NetGuard EVS installation folder If you want to use another wav file as your notification sound simply name the required file Notification wav and place it in NetGuard EVS installation folder instead of the original file The file Notification wav is used for event as well as mot
176. tings for the carousel e Image Quality The setting which will apply for all cameras included in the carousel determines the video quality but also affects bandwidth usage If your NetGuard EVS is used over the internet over a slow network connection or if for other reasons you need to limit bandwidth use image quality can be reduced on the server side by selecting e g Low or Medium When selecting a reduced image quality video is re encoded on the server to a JPEG format along the following lines o Full The default setting providing the full quality of the original video 119 On Net Surveillance Systems Inc NetGuard 4 6d How To SuperHigh for megapixel Re encoding to an output width of 640 pixels VGA and a JPEG quality level of 25 High Re encoding to an output width of 320 pixels QVGA and a JPEG quality level of 25 Medium Re encoding to an output width of 200 pixels and a JPEG quality level of 25 Low Re encoding to an output width of 160 pixels and a JPEG quality level of 20 Height will scale according to the width and the aspect ratio of the original video Your image quality selection will apply for JPEG as well as MPEG For MPEG however only keyframes will be re encoded e Frame Rate Lets you select a frame rate for the carousel Select between Unlimited default Medium or Low The setting will apply for all cameras included in the carousel The effect of your selection can
177. tly distorted images but you will avoid any black bars appearing around the images The setting will apply for all cameras displayed in the hotspot e Adding Static Images Static images can be used in views for a variety of purposes for company logos for including floor plans or maps in the view for including photos of wanted persons etc To add a static image to a view do the following on the Setup tab 1 Drag the System Overview section s Image link to the required position in the view 2 Release the mouse button over the required position When you release the mouse button you are able to select the required static image file e Adding HTML Pages HTML Pages can be used in views for a variety of purposes for including company web pages navigation pages online map services link collections e learning pages etc Chip When an imported HTML page contains links it is highly recommended that the links have the target blank attribute example lt a href otherwebpage htm target blank gt Link lt a gt This will make the links open in separate windows which will help you avoid losing view of NetGuard EVS window itself due to a link opening a web page in the same browser window as NetGuard EVS To add an HTML page to a view do the following on the Setup tab 1 Drag the System Overview section s HTML Page link to the required position in the view When you release the mouse button over the required position the Open
178. to Device Name Camera Name on IP Address Port Number Indicates that a connection to the camera has been established Connecting to Device Name Camera Name on IP Address Port Number Indicates that a connection to the camera is currently being established Connection refused Reason Indicates that connecting to the camera in question is not allowed for example because your rights to access recordings from the camera have been changed by the surveillance system administrator Consult your surveillance system administrator if in doubt Connection to Device Name Camera Name on IP Address Port Number lost Reconnecting Indicates that connection to the camera has been lost and that another connection attempt is currently being made Connection to engine failed Retrying Indicates that a connection to the surveillance system server could not be established and that another connection attempt is currently being made This message may occur if connection to the surveillance system is temporarily lost If your surveillance system consists of several interconnected servers the message may also occur if the server from which you are requesting the camera s recordings is temporarily unavailable If the problem persists consult your surveillance system administrator No images available for Device Name Camera Name on IP Address Port Number Database might be empty Will appear on Browse tab only Indicat
179. tput width of 320 pixels QVGA and a JPEG quality level of 25 Medium Re encoding to an output width of 200 pixels and a JPEG quality level of 25 Low Re encoding to an output width of 160 pixels and a JPEG quality level of 20 Height will scale according to the width and the aspect ratio of the original image Your image quality selection will apply for live as well as recorded video and for JPEG as well as MPEG For MPEG however only keyframes will be re encoded when viewing live video whereas all frames will be re encoded when viewing recorded video Note When viewing live or recorded video you can double click a hotspot or 77 On Net Surveillance Systems Inc NetGuard 4 6d How To Note While using a reduced image quality helps limit bandwidth use it will due to the need for re encoding images use additional resources on the surveillance system server e Frame Rate Lets you select a frame rate for the hotspot Select between Unlimited default Medium or Low The setting will apply for all cameras included in the hotspot The effect of your selection can be illustrated by the following table Unlimited Medium Low JPEG Send all Send Send frames every 4th every 20th frame frame MPEG I Send all Send all Send all frame frames frames frames MPEG P Send all Do not Do not frame frames send any send any frames frames Example If you set the Frame Rate option to Low in your NetGuard EVS and yo
180. trix camera shortcut menus PTZ Pan Tilt Zoom control digital zoom events triggering output triggering and more Grip NetGuard EVS supports use of multiple windows when connected to selected surveillance systems This is especially useful if your computer has more than one physical display attached but from the Live and Browse tabs you can send individual views to separate windows as well This way you can watch more than one view at a time See Using Multiple Windows for more information e Live Video Is Not Necessarily Recorded Even though you can see live video from a given camera the video stream from the camera is not necessarily being recorded This is actually one of the benefits of an IP based digital surveillance system Unlike old style analog surveillance systems where everything was recorded on a tape regardless whether it was relevant or not an IP based digital surveillance system allows much more targeted recording Targeted recording frees security personnel investigators etc from having to go through seemingly endless amounts of recordings in order to find a particular incident Instead the reduced amount of recordings combined with NetGuard EVS s advanced browsing and search features allows recordings of particular incidents to be found quickly and effortlessly Basically live video streams from cameras pass through the surveillance system server When required the video stream is saved recorded on the serve
181. ts do not allow you to use the PTZ camera s own optical zoom features 40 On Net Surveillance Systems Inc NetGuard 4 6d Live Video Events If manual triggering of events has been defined on your surveillance system you can trigger events on NetGuard EVS s Live tab Note Depending on your user rights access to manually triggering events may be restricted what is an event An event is a predefined incident occurring on the surveillance system Events are used by the surveillance system for triggering actions Depending on the surveillance system s configuration events may be caused by input from external sensors connected to cameras by detected motion by data received from other applications or manually through user input Typically most events on the surveillance system are generated automatically For example detected motion can be defined as an event which in turn triggers an action such as recording on a camera Events can be global or tied to a particular camera device Depending on configuration manually triggered events can be used for a wide variety of purposes including triggering combinations of actions For example the manual triggering of an event could make a camera record with a particular frame rate activate two different outputs and send an e mail alert to three different recipients Exactly what happens when you manually trigger an event is defined by your surveillance system administrator Ask your surveillanc
182. tually press the key The plus sign is used to indicate and then also press Example For the keyboard shortcut ENTER you should thus press the key and the ENTER key ENTER lt camera shortcut number gt ENTER I ENTER I ENTER lt view shortcut number gt ENTER Toggles maximized regular display of the selected view position Lets you change the camera displayed in the selected view position to the camera with the matching shortcut number Example If the required camera has the shortcut number 6 you would press 6 ENTER Note that camera shortcut numbers may not necessarily be used on your surveillance system Camera shortcut numbers are defined on the surveillance system server ask your surveillance system administrator if in doubt Changes the camera displayed in the selected view position to the position s default camera Changes the cameras displayed in all view positions to the positions default cameras Changes the selected view to the view with the matching shortcut number Example if the required view has the shortcut number 8 you would press 8 ENTER 99 On Net Surveillance Systems Inc NetGuard 4 6d How To Note that view shortcut numbers may not necessarily be used If view shortcut numbers are used you will be able to see them in the Views section where they will appear in brackets before the views names Group 1 1 View A Q View B View C E 4 View D View shortcut n
183. ty level of 25 o High Re encoding to an image output width of 320 pixels QVGA and a JPEG quality level of 25 o Medium Re encoding to an image output width of 200 pixels and a JPEG quality level of 25 81 On Net Surveillance Systems Inc NetGuard 4 6d How To o Low Re encoding to an image output width of 160 pixels and a JPEG quality level of 20 Height will scale according to the width and the aspect ratio of the original image Your image quality selection will apply for live as well as recorded video and for JPEG as well as MPEG For MPEG however only keyframes will be re encoded when viewing live video whereas all images will be re encoded when viewing recorded video e Frame Rate Lets you select a frame rate for the NetMatrix position Select between Unlimited default Medium or Low The setting will apply for all cameras included in the NetMatrix position The effect of your selection can be illustrated by the following table Unlimited Medium Low JPEG Send all Send Send frames every 4th every 20th frame frame MPEG I Send all Send all Send all frame frames frames frames MPEG P Send all Do not Do not frame frames send any send any frames frames Example If you set the Frame Rate option to Low in your NetGuard EVS and your surveillance system administrator has configured a camera to feed JPEG images at a frame rate of 20 frames per second you will experience an average of 1 frame per se
184. umbers are defined on NetGuard EVS s Setup tab ask your surveillance system administrator if in doubt 6 numeric keypad Moves the view position selection one step to the right only 4 numeric keypad Moves the view position selection one step to the left only 8 numeric keypad Moves the view position selection one step up only 2 numeric keypad Moves the view position selection one step down only You are able to assign your own custom shortcut key combinations to particular actions in NetGuard EVS rip NetGuard EVS also features a small number of standard keyboard shortcuts immediately ready for use See Using Standard Keyboard Shortcuts for more information To assign custom shortcut key combinations do the following 1 Click the Show Application Menu button in the right side of NetGuard EVS s top bar 2 From the menu that appears select Keyboard Setup oysk So EI Keyboard Setup gt J Language Help F1 The Keyboard Setup window appears 100 On Net Surveillance Systems Inc NetGuard 4 6d How To Keyboard Setup Customize keyboard by atagring thortout keys to actions Use new Hotet rx 3 When the Keyboard Setup window appears click inside the Press shortcut key field then press the required key combination Note Custom key combinations must begin with CTRL or ALT Example CTRL 8 i e first pressing the CTRL key then while still pressing the CTRL key pressing the B key Thi
185. ur surveillance system administrator has configured a camera to feed JPEG images at a frame rate of 20 frames per second you will experience an average of 1 frame per second when viewing video from the camera in the hotspot If your administrator had configured a camera with a feed as low as 4 frames per second you would with Frame Rate set to Low in your NetGuard EVS experience an average of 0 2 frames per second when viewing video from the camera in the hotspot e Maintain Image Aspect Ratio If check box is selected the cameras original image aspect ratio will be maintained this will provide you with non distorted images but may lead to black bars appearing above below images If check box is cleared images will be stretched to fit the hotspot this may lead to slightly distorted images but you will avoid any black bars appearing around the images The setting will apply for all cameras displayed in the hotspot e Adding Static Images Static images can be used in views for a variety of purposes for company logos for including floor plans or maps in the view for including photos of wanted persons etc To add a static image to a view do the following on the Setup tab 1 Drag the System Overview section s Image link to the required position in the view 2 Release the mouse button over the required position When you release the mouse button you are able to select the required static image file 78 On Net Surveillance Syste
186. vents related to the camera occur e Always on Play a sound alert each time an event related to the camera occurs what is an event An event is a predefined incident occurring on the surveillance system Depending on the surveillance system s configuration events may be caused by input from external sensors connected to cameras by detected motion by data received from other applications or manually through user input Events are used by the surveillance system for triggering actions Typically most events on the surveillance system are generated automatically For example detected motion can be defined as an event which in turn triggers an action such as recording on a camera will receive lots of sound notifications If you select Always on the amount of event related sound notifications you are likely to receive will depend on the nature and number of events related to the camera in question Events are configured on the surveillance system server consult your surveillance system administrator if in doubt If you select sound notifications for more than one camera you may also hear more notifications again depending on the surveillance system s event configuration can change the notification sound By default NetGuard EVS uses a simple sound file for its sound notifications The sound file called Notification wav is located in NetGuard EVS installation folder If you want to use another wav file as your notification sound simpl
187. view frame to the required position 39 On Net Surveillance Systems Inc NetGuard 4 6d Live Video pa Ak 0 tt a Zoom area highlighted in overview frame To get access to a slider for adjusting the zoom level click inside the required image and move your mouse pointer up or down while pressing the SHIFT key on your keyboard Zoom level slider Selecting a zoom level of 0 lets you view the whole image again Grip If you mouse has a scroll wheel you can also use the scroll wheel to control the zoom level On many mice clicking the scroll wheel or middle mouse button quickly lets you view the whole image again what is the difference between optical and digital zoom With optical zoom a camera s lens elements physically move to provide the required angle of view without a loss of quality With digital zoom the required portion of an image is enlarged by cropping the image and then resizing it back to the pixel size of the original image a process called interpolation Digital zoom thus simulates optical zoom but the digitally zoomed portion will have a lower quality than the original image Gis digital zoom relevant for PTZ cameras When viewing live video from PTZ Pan tilt Zoom cameras you can use the PTZ cameras own optical zoom features so digital zoom is not highly relevant for PTZ cameras You can however use the digital zoom feature with PTZ cameras too This can occasionally be useful for example if your user righ
188. views exist and that you have access to them you can start using your NetGuard EVS straight away see Viewing Live Video and Viewing Recorded Video When you have access to shared views creating further views in your NetGuard EVS will not be necessary unless you want to supplement the shared views with your own private views If you want to create views yourself NetGuard EVS s Setup tab lets you create groups and views and specify which cameras should be included in each view see How to Create amp Manage Views Note The way shared views work varies slightly depending upon which type of surveillance system you connect to see Surveillance System Differences for details How to Check if Shared Views are Available Typically your surveillance system administrator will have told you if you have access to shared views If not you can quickly determine if any shared views are available to you Note This method requires that your user rights permit you to access NetGuard EVS s Live tab and or Browse tab Most users will have access to at least one of these tabs 1 Goto NetGuard EVS s Live or Browse tab 2 On the Live or Browse tab look at the Views section 3 The Views section will always contain a top level folder called Private The Private top level folder is for accessing private views its content depends entirely upon which views if any you have created for yourself Any other top level folders in the Views section are f
189. what took place prior to and after the alert use the Time Navigation controls to browse recordings from around the time of the alert 52 NetGuard 4 6d On Net Surveillance Systems Inc Recorded Video e If You Are Connected to a NetDVMS NetDVR or ProSight SMB Surveillance System The Browse tab s Alerts section lets you view a list of detected surveillance system events occasionally known as alerts Listed events are clickable allowing you to quickly jump to the time at which an event occurred To get a list of events do the following 1 Select the required events in the Alerts list You may either select a single event VMD Event Back Door Wey gt Server a Back Doce East Win A Siren A VMD Evert Bac 5 E Back Doce West Wi A 5E ptz Camera 1 A Interni Opened Or all events on a particular camera Dy VMD Everi Ba 3 Back Door West Wi VMD Evert Ba GD ptz Camera A Nna defend Or all events on a particular server Dy VMD Everi Ba BH Back Door West Wi BD VMD Evert Ba B ptz Camera A Window Opened 2 Click the Get List button This will display a list of detected events You are able to click the listed events to view recordings from the required event in the view Grip To view what took place prior to and after the event use the Time Navigation controls to browse recordings from around the time of the event Smart search lets you search
190. with a scroll wheel 42 On Net Surveillance Systems Inc NetGuard 4 6d Live Video e PTZ Navigation Buttons As an alternative to point and click control use the navigation buttons in the PTZ Control section to move the selected PTZ camera The round middle button lets you quickly move the camera to its home i e default position The plus and minus buttons lets you zoom in and out respectively Ghip If you mouse has a scroll wheel you can also use the scroll wheel to control the zoom level On many mice clicking the scroll wheel or middle mouse button quickly lets you view the whole image again e PTZ Preset Positions If preset positions have been defined for the selected PTZ camera you are able to select such positions in two ways Selecting a preset position from the list will make the PTZ camera move to the specified position e From the PTZ Control section s Presets list Bear in mind that preset positions are defined by the surveillance system administrator the Presets list will be empty if no preset positions have been defined for the selected PTZ camera e You can also move a PTZ camera to a preset position through a menu available when right clicking on the required camera s position in a view on the Live tab 1 On the Live tab select the required view 2 Right click inside the required camera position you now get access to a shortcut menu 3 Inthe menu select PTZ Presets then the required preset position
191. y below the Image Quality setting e Frame Rate Lets you select a frame rate for the selected camera Select between Unlimited default Medium or Low The effect of your selection can be illustrated by the following table Unlimited Medium Low JPEG Send all frames Send every 4th Send every 20th frame frame MPEG I frame Send all frames Send all frames Send all frames MPEG P frame Send all frames Do not send any Do not send any frames frames Example If you set the Frame Rate option to Low in your NetGuard EVS and your surveillance system administrator has configured the camera to feed JPEG images at a frame rate of 20 frames per second you will experience an average of 1 frame per second when viewing video from the camera on your NetGuard EVS s Live tab If your administrator had configured the camera with a feed as low as 4 frames per second you would with Frame Rate set to Low in your NetGuard EVS experience an average of 0 2 frames per second when viewing video from the camera on the Live tab e IPIX Split Mode Available only if the selected camera is an IPIX camera IPIX is a technology that allows creation and viewing of 360 degree panoramic images NetGuard EVS supports up to four different viewpoints from a single IPIX camera The IPIX Split Mode list lets you select the required spilt mode e One by One lets you view a single viewpoint e Two by Two lets you view four different viewpoints at a time When viewed
192. y name the required file Notification wav and place it in NetGuard EVS installation folder instead of the original file The file Notification wav is used for event as well as motion detection notifications it is not possible to use different sound files for different cameras or to distinguish between event and motion detection notifications e Apply to All The Apply To All button lets you quickly apply the camera settings for the selected camera to all cameras in the view Message texts may under particular circumstances appear in white letters across one or more of a view s camera positions 86 On Net Surveillance Systems Inc NetGuard 4 6d How To Example of camera message text Possible messages listed alphabetically are After Database End Will appear on Browse tab only Indicates that the time selected is after the time of the last recording in the camera s database The last image in the camera s database will be shown in the camera position in order to indicate that recordings from the camera are available but only from a time earlier than the selected time Before Database Start Will appear on Browse tab only Indicates that the time selected is before the time of the first recording in the camera s database The first image in the camera s database will be shown in the camera position in order to indicate that recordings from the camera are available but only from a time later than the selected time Connected
193. you want to experiment with further changes to the search area you can return to your saved search area settings by clicking the Load button 6 Inthe Smart Search section select required search sensitivity Very Low Very High in the Sensitivity list 7 Select required image interval in the Interval list If you select All Images all images will be analyzed If you select e g 10 seconds only one image per ten seconds of recordings will be analyzed Selecting a long interval will greatly reduce the time required to complete the search However with a long interval the search may not find motion sequences that are shorter than the specified interval 8 Click the Next move forward in time or Previous move back in time buttons to search through sequences with motion detected in the selected areas 9 The smart search begins and a progress window displays search progress Smart Search x A Search in progress 9 27 2005 1 0254 PM seRC When a sequence with motion inside the selected area s is found it will be displayed in the view Motion will be highlighted 55 On Net Surveillance Systems Inc NetGuard 4 6d Recorded Video Grip The Browse tab s Time Navigation section control panel will show exact corresponding time information 10 If required click the Next or Previous button again to continue the smart search Audio If one or more cameras have microphones attached you are able to list
194. ystem allowing recipients to use the Viewer without prior knowledge of how a surveillance system works Joysticks When a new joystick is detected by NetGuard EVS a default PTZ Pan Tilt Zoom configuration for the joystick is added automatically However you are able to customize the setup for all joysticks attached to the computer running NetGuard EVS e Joystick Setup To customize joystick setup do the following 1 Click the Show Application Menu button in the right side of NetGuard EVS s top bar 2 From the menu that appears select Joystick Setup gt Joystick Setup R D Keybord Setup Language Help F1 The Joystick Setup window appears 3 Select the required joystick in the Selected Joystick list The axes and buttons available on the selected joystick will be listed in the Axis Setup and Button Setup sections respectively 96 On Net Surveillance Systems Inc NetGuard 4 6d How To Joystick Setup x F Disable al joysticks Selected Joystick CHIJAIS 2 BUTTON JOYSTICK v Asit Setup Name Invest Absokte Acton Preview X Avis o g Camera PTZ pan Y Ans g go Camera PTZ W 2 Awe o go Camera PTZ zoom Deadzone Setup PAN TILT 200M lt J Button Setup E Nave Action Preview Button 1 No Acton Buton 2 No Acton ox C cca Joystick Setup window displaying available axes and buttons on a selected joystick 4 In the Axis Setup section specify settings for the available axes With a joysti
195. ystem administrator if in doubt Not initialized Indicates that the camera is not in an operative state Consult your surveillance system administrator if the problem persists The server is running out of disk space Indicates that limited disk space is available on the surveillance system server If more disk space is not made available on the surveillance system server recording will be affected Consult your surveillance system administrator The server has encountered a database problem Indicates that a database problem has occurred on the surveillance server Consult your surveillance system administrator who will have access to tools for diagnosing surveillance server database problems The server has lost connection to the camera Indicates that the surveillance server has lost connection to the camera This may be a temporary issue for example due to maintenance Consult your surveillance system administrator if in doubt 62 On Net Surveillance Systems Inc NetGuard 4 6d Surveillance System Dependent Features Surveillance System Dependent Features The majority of NetGuard EVS s features are available regardless of which type of surveillance system you connect to However a few features will work differently depending on the type of surveillance system you connect to Availability outlined in the following table refers to the latest version of each product Differences at a Glance Login Authentication Methods

NetGuard-EVS 4.6d Video Client User Manual

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