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Avira Free Antivirus

1. 103 10 5 6 BIr GcloriG8S suos RERERCUISNURNBUSRRERERIURUNRUDNURURIIEEECI DEINEN UE 103 10 5 7 Acoustic alerts teetertetr trt ton i tente ueber toss va opea en iN NE eb oae tess casevecastiaesissenseedes 104 HUE ML c 105 Avira Free Antivirus User Manual Status 23 Sep 2011 5 CG AVIRA rodeo 1 Introduction Your Avira product protects your computer against viruses worms Trojans adware and spyware and other risks In this manual these are referred to as viruses or malware harmful software and unwanted programs The manual describes the program installation and operation For further options and information please visit our website http www avira com free av The Avira website lets you e access information on other Avira desktop programs e download the latest Avira desktop programs e download the latest product manuals in PDF format e download free support and repair tools e access our comprehensive knowledge database and FAQs for troubleshooting e access country specific support addresses Your Avira Team 1 1 Icons and emphases The following icons are used Icon Explanation designation J Placed before a condition which must be fulfilled prior to execution of an action gt Placed before an action step that you perform z Placed before an event that follows the previous action Warning Placed before
2. In order to ensure effective protection for your computer the module Updater will search for possible updates The Luke Filewalker window opens and a short system scan is performed The status of the check as well as the results are displayed gt If after the scan you are asked to restart your computer click Yes to ensure that your system is fully protected After a successful installation we recommend that you check the program is up to date in the Status field of the Control Center gt If your Avira product shows that your computer is not secure click Fix problem The dialog Restore protection opens gt Activate the preset options in order to maximize the security of your system gt If appropriate perform a complete system scan afterwards Avira Free Antivirus User Manual Status 23 Sep 2011 14 R AVI RA Installation and uninstallation 3 4 Custom Installation Installing your Avira product Start the installation program by double clicking the installation file you have downloaded from the Internet or insert the program CD Internet based installation The Welcome screen appears gt Click Next to continue with the installation The dialog Language selection appears gt Select the language you want to use to install your Avira product and confirm your language selection by clicking Next The dialog box Download appears All files necessary for installation are downloaded from the Av
3. Avira Free Antivirus User Manual Status 23 Sep 2011 FAQ Tips 55 CG AVIRA Return Display report Del Delete report s Events section Shortcut Description F3 Export event s Return Show event Del Delete event s 7 3 Windows Security Center Windows XP Service Pack 2 or higher 7 3 1 General The Windows Security Center checks the status of a computer for important security aspects If a problem is detected with one of these important points e g an outdated anti virus program the Security Center issues an alert and gives recommendations on how to protect your computer better 7 3 2 The Windows Security Center and your Avira product Virus protection software Protection against malicious software FAQ Tips You may receive the following information from the Windows Security Center with regard to your virus protection Virus protection NOT FOUND Virus protection OUT OF DATE Virus protection ON Virus protection OFF Virus protection NOT MONITORED Avira Free Antivirus User Manual Status 23 Sep 2011 56 CY AVIRA FAQ Tips Virus protection NOT FOUND This information of the Windows Security Center appears when the Windows Security Center has not found any anti virus software on your computer A Virus Protection NOT FOUND Windows did not find antivirus software on this computer Antivirus software helps protect your computer
4. Primary action The primary action is the action performed when Web Protection finds a virus or an unwanted program Deny access The website requested from the web server and or any data or files transferred are not sent to your web browser An error message to notify you that access has been denied is displayed in the web browser Web Protection logs the detection to the report file if the report function is activated Quarantine In the event of a virus or malware being detected the website requested from the web server and or the transferred data and files are moved into quarantine The affected file can be recovered from the quarantine manager if it has any informative value or if necessary sent to the Avira Malware Research Center Ignore The website requested from the web server and or the data and files that were transferred are forwarded on by Web Protection to your web browser Access to the file is permitted and the file is ignored Warning The affected file remains active on your workstation It may cause serious damage on your workstation Blocked requests In Blocked requests you can specify the file types and MIME types content types for the transferred data to be blocked by Web Protection The Web filter lets you block known phishing and malware URLs Web Protection prevents the transfer of data from the Internet to your computer system Options available in expert mode only Avira Free Antivirus Use
5. sss 45 4 3 13 Create desktop shortcut for scan profile eee ee eee eee esten tenententanne 45 CENLMEMI 4 0 cL TT m 46 5 System SCANNED ousessvsq n voues aao sa Sa Ea ERENM EAE RUE EPA REPE TS Eva TEAM Ea E oaM ras aPvan 47 6 Updates me RINT ES T FAQ Tips 09090909000000000000000000000000000000000000000000000000000000000000000000000000000000000 50 7 1 Help in case of a DIOD OIU estis teh en ir eep e nana eio nU NOE A Eae Pa Mis A OU kis MEMU S SE pPTR ERI FUR A 50 reca cavet UU E et 52 7 2 1 dialog HOXE RR PS 52 rr ADS RED E EE E 53 723 lite Control Conien OR 54 7 3 Windows SECUIITY GC OMIEN aiisescveruesidenavavaseessnes nonemensceasnua EE VRTENEEENERRSMURME S agus EENME MEME E ME UEM UN VES SURE 56 EO GCN TAl mrmr 56 7 3 2 The Windows Security Center and your Avira product eerte 56 Avira Free Antivirus User Manual Status 23 Sep 2011 4 CG AVIRA rodeo 8 Viruses and IT1Ol Q cscceseesesevceceeceeseseceosceceosecoeccesosscecseececececeeceececessecesce 60 MEM I iR ERREUR U n 60 8 2 Viruses and other malware cccccccccsssssssscccccccccsssssssscccccccccccssssssccceccccccscssssscceccccccsccssssscceees 63 9 Info and SBIVICB Loses sc S MEINER E PPMEVIMDRIM QE M MUELPNES ERE P FEM KE REREFE E 67 9 1 Contact address dem d EM
6. RAVIRA CG AVIRA troduction Trademarks and Copyright Trademarks Windows is a registered trademark of the Microsoft Corporation in the United States and other countries All other brand and product names are trademarks or registered trademarks of their respective owners Protected trademarks are not marked as such in this manual This does not mean however that they may be used freely Copyright information Code provided by third party providers was used for Avira Free Antivirus We thank the copyright owners for making the code available to us For detailed information on copyright please refer to Third Party Licenses in the Program Help of Avira Free Antivirus Avira Free Antivirus User Manual Status 23 Sep 2011 2 CG AVIRA E Table of Contents 1 Li Introduction 0e0906090000000000000000000000000000000000000000000000000000000000000000000000000000000 6 Tel Pons and empliase5 sspe ERE trace erm UEM RU RENE 6 2 Product information 0909090900000000000000000000000000000000000000000000000000000000000000000000 8 Paa E DIE EINE IU naam 8 EMEN iuge M 9 24 BHeensing and UpOL adeste udin tre Eam DET U teat d DN NM RM QM EM MEE 10 3 Installation and uninstallallOltusoe sns vans ain PEU CHAVERES RES MESUANOESEFKNNE DARE EAE 11 Bl OVEIVIOW Nene o RET IHNEN 11 3 1 1 Installation DES dise er EAS senie oU ERE dannubiyuennanty Minoan E aE ETRE 11 32 IPIE nici vies tuis tein UNIQUE DUI Dd Vis M
7. Default When this option is activated the System Scanner logs the names of the files concerned with their path In addition the configuration for the current scan version information and information on the licensee is written in the report file Extended When this option is activated the System Scanner logs alerts and tips in addition to the default information Complete When this option is activated the System Scanner also logs all scanned files In addition all files involved as well as alerts and tips are included in the report file Note If you have to send us a report file at any time for troubleshooting please create this report file in this mode Avira Free Antivirus User Manual Status 23 Sep 2011 78 Ro AV RA Reference Configuration options 10 2 Realtime Protection The Realtime Protection section of the configuration is responsible for the configuration of the on access scan Options available in expert mode only 10 2 1 Scan You will normally want to monitor your system constantly To this end use the Realtime Protection on access System Scanner You can thus scan all files that are copied or opened on the computer on the fly for viruses and unwanted programs Options available in expert mode only Files The Realtime Protection can use a filter to scan only those files with a certain extension type All files If this option is enabled all files are scanned for viruses or unwant
8. Examples Skipped URLs www avira com OR www avira com All URLs with the domain www avira com are excluded from Web Protection scans www avira com en pages index php www avira com en support index html Wwww avira com en download index html etc URLs with the domain www avira de are not excluded from Web Protection scans avira com OR avira com All URLs with the second and top level domain avira com are excluded from Web Protection scans The specification implies all existing subdomains for avira com WWW avira com forum avira com etc avira OR avira All URLs with the second level domain avira are excluded from Web Protection scans The specification implies all existing top level domains or subdomains for avira WWW avira com www avira de forum avira com etc domain All URLs containing a second level domain with the string domain are excluded from Web Protection scans www domain com www new domain de www sample domain1 de net OR net All URLs with the top level domain net are excluded from Web Protection scans www name1 net www name2 net etc Warning Enter the URLs you want to exclude from the Web Protection scan as precisely as possible Avoid specifying an entire top level domain or parts of a second level domain because there is a risk that Internet pages that distribute malware and undesirable programs will be excluded from the Web Protection scan through global specifi
9. Save the license file hbedv key on your computer system if you want to activate your Avira product Note Internet based installation For the Internet based installation of the program an installation program is provided that loads the current program file prior to installation by the Avira web servers This process ensures that your Avira product is installed with the latest virus definition file Installation with an installation package The installation package contains both the installation program and all necessary program files No language selection for your Avira product is available for installation with an installation package We recommend that you carry out an update of the virus definition file after installation 3 3 Express installation Installing your Avira product Start the installation program by double clicking the installation file you have downloaded from the Internet or insert the program CD Internet based installation The Welcome screen appears gt Click Next to continue with the installation The dialog Language selection appears gt Select the language you want to use to install your Avira product and confirm your language selection by clicking Next The dialog box Download appears All files necessary for installation are downloaded from the Avira web servers The Download window closes after conclusion of the download Installation with an installation package The window
10. To carry out regular updates the Updater component is integrated into your Avira product The Updater ensures that your Avira product is always up to date and able to deal with the new viruses that appear every day Updater updates the following components e Virus definition file The virus definition file contains the virus patterns of the harmful programs which are used by your Avira product to scan for viruses and malware and repair infected objects e Scan engine The scan engine contains the methods used by your Avira product to scan for viruses and malware e Program files product update Update packages for product updates make extra functions available to the individual program components An update checks whether the virus definition file and scan engine are up to date and if necessary implements an update Depending on the settings in the configuration the Updater also carries out a product update or informs you of the product updates available After a product update you may have to restart your computer system If only the virus definition file and scan engine are updated the computer does not have to be restarted Note For security reasons the Updater checks whether the Windows hosts file of your computer was altered whether the Update URL for example was manipulated by malware and is diverting the Updater to unwanted download sites If the Windows hosts file has been manipulated this is shown in the Updat
11. Where appropriate activate further threat categories and continue the installation by clicking Next f you have selected the Avira Realtime Protection installation module the Realtime Protection start mode dialog box appears You can stipulate the Avira Free Antivirus User Manual Status 23 Sep 2011 16 R AVI RA Installation and uninstallation Realtime Protection start time At each computer reboot the Realtime Protection will be started in the start mode specified Note The specified Realtime Protection start mode is saved in the registry and cannot be changed via the Configuration Note When the default start mode for Realtime Protection Normal start has been chosen and the logon process upon startup is carried out fast programs configured to start automatically upon startup might not be scanned because they might be up and running before the Realtime Protection has been started completely gt Enable the required option and continue the configuration by clicking Next In the following System scan dialog box a short system scan can be enabled or disabled The short system scan is performed after the configuration has been completed and before the computer is rebooted and scans running programs and the most important system files for viruses and malware gt Enable or disable the Short system scan option and continue the configuration by clicking Next n the following dialog box you can complete the c
12. is processed from top to bottom The longer the list is the more processor time is required for processing the list for each access Therefore keep the list as short as possible Processes to be omitted by the Realtime Protection All file accesses of processes in this list are excluded from monitoring by Realtime Protection Input box In this field enter the name of the process that is to be ignored by the real time scan No process is entered as the default setting Avira Free Antivirus User Manual Status 23 Sep 2011 81 Ro AV RA Reference Configuration options The specified path and file name of the process should contain a maximum of 255 characters You can enter up to 128 processes The entries in the list must not result in more than 6000 characters in total When entering the process Unicode symbols are accepted You can therefore enter process or directory names containing special symbols Drive information must be entered as follows Drive letter The colon symbol is only used to specify drives When specifying the process you can use the wildcards any number of characters and a single character C Program Files Application application exe C Program Files Application applicatio exe C Program Files Application applic exe C Program Files Application exe To avoid the process being excluded globally from monitoring by Realtime Protection specifications exclusively comprisi
13. 3 CG AVIRA rodeo LU MEE a Le 29 4 24 Unmnstallallorlous vivit RR EDRERERURE USE e ND ERE UU N E REN PARU ROMERO RUE ME 32 BD FHOW o E E c E 33 4 3 1 Pert orm automatic updat S rr KEE E 33 432 Startamanual Update snos orconlan dr vau hien EO nid rct per ero p PN OON pe 34 4 3 8 Using a scan profiles to scan for viruses and malware esee 35 4 3 4 Scan for viruses and malware using drag amp drop eere 36 4 3 5 Scan for viruses and malware via the context menu eerte entente tnn 36 4 3 6 Automatically scan for viruses and malware eee e esee een estesa entente tn tentnntne 37 4 3 7 Targeted scan for Rootkits and active malware eee eeeeee tenerent nnns 38 4 3 8 React to detected viruses and malware eee eee esee esee ee tenen tentat tate ntan en ttntantne 39 439 Handling quarantined files qua sseentbiidsar nire pensi Run triones trs oe iere neat 41 4 3 10 Restore the files in quarantine seiscceosssssseoncosorsonssvoreonsssoseossonsnonsonosisonsonssisondonosiecsaonssionsonssisonsonenvonsevesenionens 43 4 3 11 Move suspicious files to quarantine 5 aususc iei iet oria ek a FREUE CENE Fe RO EE nent HER kx SOR RAE FCR eR LE RU IME 44 4 3 12 Scan profile Amend or delete file type in a scan profile
14. 64 bit Warning If process protection is enabled interaction problems can occur with other software products Disable process protection in these cases Protect files and registry entries from manipulation If this option is enabled all registry entries of the program and all program files binary and configuration files are protected from manipulation Protection against manipulation entails preventing write delete and in some cases read access to the Avira Free Antivirus User Manual Status 23 Sep 2011 101 Ro AV RA Reference Configuration options registry entries or program files by users or external programs To enable this option you have to restart your computer Warning Please note that if this option is disabled the repair of computers infected with specific types of malware may fail Note When this option is activated changes can only be made to the configuration including changes to scan or update requests by means of the user interface Note Protection for files and registration entries is not available for Windows XP 64 bit 10 5 3 WMI Options available in expert mode only Support for Windows Management Instrumentation Windows Management Instrumentation is a basic Windows management technique that uses script and programming languages to allow read and write access both local and remote to settings on Windows systems Your Avira product supports WMI and provides data status information sta
15. Alerts Your Avira product generates so called slide ups desktop notifications for specific events which give information on successful or failed program sequences such as updates Under Alerts you can enable or disable the notifications for specific events With desktop notifications you have the option of disabling the notification directly in the slide up You can reactivate the notification in the Alerts configuration window Update Alert if last update is older than n day s In this box you can enter the maximum number of days allowed to have passed since the last update If this number of days has passed a red icon is displayed for the update status under Status in the Control Center Show notice if the virus definition file is out of date If this option is enabled you will obtain an alert if the virus definition file is not up to date With the help of the alert option you can configure the temporal interval for an alert if the last update is older than n day s Warnings Notes with the following situations Dial up connection is used If this option is enabled you will receive a desktop notification alert if a dialer creates a dial up connection on your computer via the telephone or ISDN network There is a danger that the connection may have been created by an unknown and unwanted dialer and that the connection may be chargeable see Viruses and more Threat categories Dialer Files have been successfully upda
16. Antivirus amp Avira Free Antivirus File View Extras Update Help CaN TTT Avira Free Antivirus L Overview wv Your computer is secure All services are working correctly 2 PC protection Scanner PC protection Internet protection Realtime Protection Realtime Protection m o Firewall E Internet protection 2 P Scan system io Web Protection Last scan 9 1 2011 Web Protection Mail Protection E Administration C Start update Quarantine Last update 9 1 2011 Scheduler Child Protection Game Mode Reports et Events J Upgrade The Control Center window is divided into three areas The Menu bar the Navigation bar and the detail window Status e Menu bar In the Control Center menu bar you can access general program functions and information on the program e Navigation area In the navigation area you can easily swap between the individual sections of the Control Center The individual sections contain information and functions of the program components and are arranged in the navigation bar according to activity Example Activity Local Protection Section Realtime Protection e Status This window shows the section selected in the navigation area Depending on the section you will find buttons to execute functions and actions in the upper bar of the detail window Data or data objects are displayed in lists in the individual sections You can sort the lists by clicking in the box defining how you wi
17. MM ME DM HM 67 9 2 Technical SUBBOEDusnscaidwsd nrbzca a dede xL REY Riv ERRV aatar deu bxi ud vaa iu Chu ra vr Eu DER EVER RAV CR ARRA 67 93 e SOICIOUS MIS ER Mem 67 9 4 Reporting false MT M 68 10 Reference Configuration options ee eee eee e ee e ee e ee ee e eee oe ese ss OF UNES bees Rt 69 NOMS TS CM tci tatu UN hec EE M E E 69 10512 SDDI Locaste rU d SU EE DO Fe PULO DCUM IR UE DR O RUNS D A RR CURA HUE RO FH LEA 78 10 2 Realtime PROTEC UM soda E ORE ORIS P ENPR ER Ux EFE ix C Ra vue Eae ovx ia NUN ON PORE DER AME 79 ur Mc m 79 TO ZZ Lire f 85 10 3 Vei P 86 jm Product oic M 86 10 3 2 Restart setting Sisner USERS a aa ea a akor UII P E USED HUM 88 103 3 WED SOI 1 RR 89 10 4 Web UM Rm 91 TOA SCAN 91 10 42 cro Pt 98 10 5 General c 99 10 5 1 Threat categories nude dipinti pe EL a ER EUER NER rap UEEUENENEE reb PER d ME EHE RS RUPEE VR 99 10 52 SECUNY PNE ETE 100 1053 WATT mec ORUM n on MUR e o T DNE 102 JE MNIUUcm 102 Jean
18. NC VEI NO Viti OE EEEE 11 3 3 Express acri rue 13 3 4 Custom InstallaliOflisses ricerca tra RV arcs eis bee r aasar Ried vat nv ava ER UE Za e pna 15 coge Peel 16 CS NE eI Ned aem T TI MT 17 3 7 dpstellauodnodules wasser pen FxEEE REM EREE osaa ae aasan FEE erEH EUN ARR S Ea TE XII E Sn Ede sVMEE TERI EEA PERO ERR LEG 18 QU MEN emm 19 4 Overview of Avira Free Antivirus 0e0909090000000000000000000000000000000000000000000000000 20 S880 dri diie i gefeergi m 20 LAS MEMET uU Lt Ens 20 4 1 2 Starting and closing or Control Center uiaossoreiritirkk ochenta rene etu nEk t ned rta tro Erb rE Edere 21 41 3 Operate Control COlllBl euo wd a eU NIRE H eH EHE REPRE ERES RUNE FED USE FUE VQ av RUD DA 22 4 1 4 Control Center Overview odeur pier Eon bar acutu Faune Prod Sub i ee E M MET aUe die 22 ATS SOUMQUNATIGM PEERS A E 23 4 1 6 Accessing the Configuration sisssnsssssonssssvinsosseisonsssovernassondpvansnnasanonons dansovionennabiy Sanson PAR EE POE US RARE ER RUEA 24 4 1 7 Configuration SATION score dwn orsa Pla reae nenne n tuin Donc pi b matte n uS 25 LE MEME ds ere rS 26 41 9 Entries inthe contexmiBI Eurip r eri then Rd or c Rim priRG GR In n e a inn ER IP HIR PR M pde Hs 27 SS Ms ec 27 LIC MEES D s p rms 27 SP USS E E E E E E A s I MUN NE ND B 28 Avira Free Antivirus User Manual Status 23 Sep 2011
19. a warning when critical data loss might occur Avira Free Antivirus User Manual Status 23 Sep 2011 6 CG AVIRA m Note Placed before a link to particularly important information or a tip which makes your Avira product easier to use The following emphases are used Emphasis Explanation Italics File name or path data Displayed software interface elements e g window section or error message Bold Clickable software interface elements e g menu item navigation area option box or button Avira Free Antivirus User Manual Status 23 Sep 2011 7 R AV RA Product information 2 Product information This chapter contains all information relevant to the purchase and use of your Avira product e See Chapter Delivery scope e See Chapter System requirements e See Chapter Licensing and Upgrade Avira products are comprehensive and flexible tools you can rely on to protect your computer from viruses malware unwanted programs and other dangers gt Please note the following information Note Loss of valuable data usually has dramatic consequences Even the best virus protection program cannot provide one hundred percent protection from data loss Make regular copies Backups of your data for security purposes Note A program can only provide reliable and effective protection from viruses malware unwanted programs and other dangers if it is up to date Make sure
20. against viruses and other security threats Click Recommendations for suggested actions you can take How does antivirus software help protect my computer Note Windows does not detect all antivirus programs Recommendations Note Install your Avira product on your computer to protect it against viruses and other unwanted programs Virus protection OUT OF DATE If you have already installed Windows XP Service Pack 2 or Windows Vista and then install your Avira product or you install Windows XP Service Pack 2 or Windows Vista on a system on which your Avira product has already been installed you will receive the following message Virus Protection 9 OUT OF DATE Avira Desktop reports that it might be out of date Click Recommendations For suggested actions you can take How does antivirus software help protect my computer Note Windows does not detect all antivirus programs Recommendations Note In order for the Windows Security Center to recognize your Avira product as up to date an update must be performed after installation Update your system by carrying out an update Virus protection ON After installation of your Avira product and a subsequent update you will receive the following message Avira Free Antivirus User Manual Status 23 Sep 2011 57 CG AVIRA FAQ Tips wu Virus Protection ON Avira Desktop reports that it is up to date and virus scanning is on Antivirus software helps pr
21. are hidden by the provider Exceptions These options allow you to set exceptions based on MIME types content types for the transferred data and file types for URLs Internet addresses for scanning by Web Protection The MIME types and URLs specified are ignored by Web Protection i e that data is not scanned for viruses and malware when it is transferred to your computer system Options available in expert mode only MIME types skipped by Web Protection Avira Free Antivirus User Manual Status 23 Sep 2011 94 Ro AV RA Reference Configuration options In this field you can select the MIME types content types for the transferred data to be ignored by Web Protection during scanning File types MIME types skipped by Web Protection user defined All MIME types content types for the transferred data in the list are ignored by Web Protection during scanning Input box In this box you can input the name of the MIME types and file types to be ignored by Web Protection during scanning For file types enter the file extension e g htm For MIME types indicate the media type and where applicable sub type The two statements are separated from one another by a single slash e g video mpeg or audio x wav Note No wildcards for any number of characters or for a single character can be used when entering file types and MIME types Warning All file types and content types on the exclusion list are downloaded int
22. autostart function is permitted on CD and DVD drives Avira Free Antivirus User Manual Status 23 Sep 2011 100 Ro AV RA Reference Configuration options Warning Only disable the autostart function for CD and DVD drives if you are sure you are only using trusted data media System protection Protect Windows hosts files from changes If this option is set to activated the Windows hosts files are write protected Manipulation is no longer possible For example malware is not able to redirect you to undesired websites This option is activated as the default setting Product protection Note The product protection options are not available if the Realtime Protection has not been installed using the user defined installation option Protect processes from unwanted termination If this option is enabled all processes of the program are protected against unwanted termination by viruses and malware or against uncontrolled termination by a user e g via Task Manager This option is enabled as the default setting Advanced process protection If this option is enabled all processes of the program are protected with advanced options against unwanted termination Advanced process protection requires considerably more computer resources than simple process protection The option is enabled as the default setting To disable this option you have to restart your computer Note Password protection is not available for Windows XP
23. domain level domainname com for all pages and all subdomains of the domain Indicate websites with any top level domain com or net with a following dot domainname If you indicate a string without a leading or concluding dot the string is interpreted as a top level domain e g net for all NET domains www domain net Note You can also use the wildcard for any number of characters when specifying URLs You can also use leading or following dots in combination with wildcards to indicate the domain level domainname domainname com name com valid but not recommended Specifications without dots like name are interpreted as part of a top level domain and are not advisable Warning All websites on the list of excluded URLs are downloaded into the Internet browser without further scanning by the web filter or by Web Protection For all entries in the list of excluded URLs the entries in the web filter see Web Protection gt Scan gt Blocked requests are ignored No scan for viruses and malware is performed Only trusted URLs should therefore be excluded from Web Protection scans Add The button allows you to copy the URL entered in the input field Internet address to the viewer window Avira Free Antivirus User Manual Status 23 Sep 2011 96 Ro AV RA Reference Configuration options Delete The button deletes a selected entry from the list This button is inactive if no entry is selected
24. files being used by the backup procedure P Select Realtime Protection gt Scan gt Exceptions in the Configuration expert mode and enter the process names of the back up software Avira Free Antivirus User Manual Status 23 Sep 2011 51 CG AVIRA FAQ Tips My firewall reports Avira Realtime Protection Reason Communication with Avira Realtime Protection occurs via the TCP IP Internet protocol A firewall monitors all connections via this protocol gt Define a general approval for Avira Realtime Protection Avira Realtime Protection only works with the address 127 0 0 1 localhost An Internet connection is not established Note We recommend regularly installing Microsoft updates to close any gaps in security Webchat is not operational Chat messages are not displayed data are being loaded in the browser This phenomenon may occur during chats which are based on the HTTP protocol with transfer encoding chunked Reason Web Protection checks the data sent completely for viruses and undesired programs first of all before the data are loaded into the web browser During a data transfer with transfer encoding chunked Web Protection cannot determine the message length or the data volume gt Enter the configuration of the URL of the web chats as an exception see Configuration Web Protection Exceptions 7 2 Shortcuts Keyboard commands also called shortcuts offer a fast possibility to navi
25. in case of a virus detection appears The System Scanner reacts according to the settings you predefine in this section as primary and secondary action Copy file to quarantine before action If this option is enabled the System Scanner creates a backup copy before carrying out the requested primary or secondary action The back up copy is saved in Quarantine where the file can be restored if it is of informative value You can also send the backup copy to the Avira Malware Research Center for further investigation Primary action Primary action is the action performed when the System Scanner finds a virus or an unwanted program If the option Repair is selected but the affected file cannot be repaired the action selected under Secondary action is performed Note The option Secondary action can only be selected if the setting Repair was selected under Primary action Repair If this option is enabled the System Scanner repairs affected files automatically If the System Scanner cannot repair an affected file it carries out the action selected under Secondary action Note An automatic repair is recommended but means that the System Scanner modifies files on the workstation Rename If this option is enabled the System Scanner renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again Quarantine If this optio
26. macro language of an application e g WordBasic under WinWord 6 0 and that can normally only spread within documents of this application Because of this they are also called document viruses In order to be active they need that the corresponding applications are activated and that one of the infected macros has been executed Unlike normal viruses macro viruses consequently do not attack executable files but they do attack the documents of the corresponding host application Pharming Pharming is a manipulation of the host file of web browsers to divert enquiries to spoofed websites This is a further development of classic phishing Pharming fraudsters operate their own large server farms on which fake websites are stored Pharming has established itself as an umbrella term for various types of DNS attacks In the case of a manipulation of the host file a specific manipulation of a system is carried out with the aid of a Trojan or virus The result is that the system can now only access fake websites even if the correct web address is entered Phishing Phishing means angling for personal details of the Internet user Phishers generally send their victims apparently official letters such as emails that are intended to induce them to reveal confidential information to the culprits in good faith in particular user names and passwords or PINs and TANs of online banking accounts With the stolen access details the phishers can assume the i
27. move the cursor over the icon the following message appears Avira is unavailable To ensure your protection check to make sure that your application is still installed and running gt Click the gray icon or text to go to the Avira Help page There you will find instructions on what to do next 4 2 3 Options The Avira SearchFree Toolbar is compatible with Internet Explorer and Firefox and can be configured in both web browsers e Internet Explorer configuration options e Firefox configuration options Internet Explorer In Internet Explorer the following configuration options for the Avira SearchFree Toolbar are available in the Options menu Toolbar options Scan Ask search engine In the Ask search engine menu you can select which search engine to use for the search Search engines are available for the USA Brazil Germany Spain Europe France Italy the Netherlands Russia and the United Kingdom Open searches in In the Open searches in option menu you can select where the search result should be displayed in the Current window in a New window or on a New tab Display recent searches If the Display recent searches option is enabled you can display previous search terms under the text entry box of the search toolbar Avira Free Antivirus User Manual Status 23 Sep 2011 29 R AV l RA Overview of Avira Free Antivirus Auto clear recent search history when I close the browser Enable the option Auto cle
28. on demand and on access scan Security Update status display complete system scan status display product protection WMI Enable WMI support Event log configuration Configuration of report functions Setting of directories used Update Configuration of connection to download server set up of product updates Configuration of acoustic alerts when malware is detected 4 1 8 Tray icon After installation you will see the tray icon of your Avira product in the system tray of the taskbar Avira Free Antivirus User Manual Status 23 Sep 2011 26 R AV l RA Overview of Avira Free Antivirus Icon Description A Avira Realtime Protection is enabled Avira Realtime Protection is disabled The tray icon displays the status of the Realtime Protection service Central functions of your Avira product can be quickly accessed via the context menu of the tray icon To open the context menu click the tray icon with the right hand mouse button 4 1 9 Entries in the context menu e Activate Avira Realtime Protection Enables or disables the Avira Realtime Protection e Enable Avira Web Protection Enables or disables the Avira Web Protection e Start Avira Opens the Control Center e Configure Avira Opens the Configuration e Start update Starts an update e Help opens the Online Help e About Avira Free Antivirus Opens a dialog box with information on your Avira product Product informat
29. other new scripts or to spread themselves by calling operating system functions This frequently happens via email or through the exchange of files documents A worm is a program that multiplies itself but that does not infect the host Worms cannot consequently form part of other program sequences Worms are often the only possibility to infiltrate any kind of damaging programs on systems with restrictive security measures Spyware Spyware are so called spy programs that intercept or take partial control of a computer s operation without the user s informed consent Spyware is designed to exploit infected computers for commercial gain Trojan horses short Trojans Trojans are pretty common nowadays Trojans include programs that pretend to have a particular function but that show their real image after execution and carry out a different function that in most cases is destructive Trojan horses cannot multiply themselves which differentiates them from viruses and worms Most of them have an interesting name SEX EXE or STARTME EXE with the intention to induce the user to start the Trojan Immediately after execution they become active and can for example format the hard disk A dropper is a special form of Trojan that drops viruses i e embeds viruses on the computer system Zombie A zombie PC is a computer that is infected with malware programs and that enables hackers to abuse computers via remote control for criminal purpo
30. product detects such behavior Programs that violate the private domain Software that may be able to compromise the security of your system initiate unwanted program activities damage your privacy or spy on your user behavior and could therefore be unwanted Your Avira product detects Security Privacy Risk software If the option Programs that violate the private domain is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such software Unusual Runtime Packers Files that have been compressed with an unusual runtime packer and that can therefore be classified as potentially suspicious Your Avira product recognizes Unusual runtime packers If the option Unusual runtime packers is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such packers 8 2 Viruses and other malware Adware Adware is software that presents banner ads or in pop up windows through a bar that appears on a computer screen These advertisements usually cannot be removed and are consequently always visible The connection data allow many conclusions on the usage behavior and are problematic in terms of data security Backdoors A backdoor can gain access to a computer by bypassing the computer access security mechanisms A program that is being executed in the background generally enable
31. proxy domain com Port 8080 Address 192 168 1 100 Port 3128 Avira Free Antivirus User Manual Status 23 Sep 2011 90 Ro AV RA Reference Configuration options 10 4 Web Protection The Web Protection section under Configuration gt Online protection is responsible for the configuration of the Web Protection 10 4 1 Scan Web Protection protects you against viruses or malware that reach your computer from web pages that you load on your web browser from the Internet The Scan options can be used to set the behavior of the Web Protection component Options available in expert mode only Scan Enable IPv6 support If this option is enabled Internet Protocol version 6 is supported by the Web Protection Drive by protection Drive by protection allows you to make settings to block I Frames also known as inline frames I Frames are HTML elements i e elements of Internet pages that delimit an area of a web page I Frames can be used to load and display different web content usually other URLs as independent documents in a sub window of the browser I Frames are mostly used for banner advertising In some cases I Frames are used to conceal malware In these cases the area of the I Frame is mostly invisible or almost invisible in the browser The Block suspicious I frames option allows you to check and block the loading of I Frames Block suspicious I frames If this option is enabled I Frames on the web pages you r
32. server on the Internet Options available in expert mode only Web server connection Use existing connection network This setting is displayed if your connection is used via a network Use the following connection This setting is displayed if you define your connection individually The Updater automatically detects which connection options are available Connection options that are not available are grayed out and cannot be activated A dial up connection can be established manually via a phone book entry in Windows for example User Enter the user name of the selected account Password Enter the password for this account For security reasons the actual characters you type in this space are replaced by asterisks Note If you have forgotten an existing Internet account name or password contact your Internet Service Provider Note The automatic dial up of the updater through so called dial up tools e g SmartSurfer Oleco etc is currently not yet available Terminate a dial up connection that was set up for the update If this option is enabled the dial up connection made for the update is automatically interrupted again as soon as the download has been successfully performed Note This option is not available under Vista and Windows 7 Under these operating systems the dial up connection opened for the update is always terminated as soon as the download has been performed Avira Free Antivirus User Man
33. the Control Center via the Configuration button Note If you are accessing configuration via the Configuration button in the Control Center go to the Configuration register of the section which is active in the Control Center Expert mode must be activated to select individual 24 R AV l RA Overview of Avira Free Antivirus configuration registers In this case a dialog appears asking you to activate expert mode 4 1 7 Configuration operation Navigate in the configuration window as you would in Windows Explorer gt Click an entry in the tree structure to display this configuration section in the detail window gt Click the plus symbol in front of an entry to expand the configuration section and display configuration subsections in the tree structure To hide configuration subsections click on the minus symbol in front of the expanded configuration section Note To enable or disable Configuration options and use the buttons you can also use the following key combinations Alt underlined letter in the option name or button description Note All configuration sections are only displayed in expert mode Activate expert mode to view all configuration sections Expert mode can be protected by a password that must be defined during activation If you want to confirm your Configuration settings gt Click OK The configuration window is closed and the settings are accepted OR gt Click Accept T
34. the Windows system directory for active rootkits in a so called shortcut This process does not scan your computer for active rootkits as comprehensively as the scan profile Scan for rootkits but it is significantly quicker to perform Note The rootkits scan is not available for Windows XP 64 bit Avira Free Antivirus User Manual Status 23 Sep 2011 71 Ro AV RA Reference Configuration options Scan Registry If this option is enabled the Registry is scanned for references to malware Scan process Allow stopping the Scanner If this option is enabled the scan for viruses or unwanted programs can be terminated at any time with the button Stop in the Luke Filewalker window If you have disabled this setting the Stop button in the Luke Filewalker window has a gray background Premature ending of a scan process is thus not possible This option is enabled as the default setting Scanner priority With the on demand scan the System Scanner distinguishes between priority levels This is only effective if several processes are running simultaneously on the workstation The selection affects the scanning speed low The System Scanner is only allocated processor time by the operating system if no other process requires computation time i e as long as only the System Scanner is running the speed is maximum All in all work with other programs is optimal The computer responds more quickly if other programs require co
35. the components to protect your computer system against viruses and malware from the Internet and against unauthorized network access The Web Protection section displays information on scanned URLs and detected viruses as well as other statistical data which can be reset at any time and enables access to the report file More detailed information on the last virus or unwanted program detected can be obtained practically at the push of a button Management In Management you will find tools for isolating and managing suspicious or infected files and for planning recurring tasks The Quarantine section contains the so called quarantine manager This is the central point for files already placed in quarantine or for suspect files that you would like to place in quarantine It is also possible to send a selected file to the Avira Malware Research Center by email The Scheduler section enables you to configure scheduled scanning and update jobs and to adapt or delete existing jobs 4 1 5 Configuration You can define settings for your Avira product in the Configuration After installation your Avira product is configured with standard settings ensuring optimal protection for your computer system However your computer system or your specific requirements for your Avira product may mean you need to adapt the protective components of the program Avira Free Antivirus User Manual Status 23 Sep 2011 23 CY AVIRA amp Avira Free
36. the report file including file size file type date etc Avira Free Antivirus User Manual Status 23 Sep 2011 85 Ro AV RA Reference Configuration options Limit report file Limit size to n MB If this option is enabled the report file can be limited to a certain size Permitted values are between 1 and 100 MB Around 50 kilobytes of extra space are allowed when limiting the size of the report file to minimize the use of system resources If the size of the log file exceeds the indicated size by more than 50 kilobytes then old entries are deleted until the indicated size minus 50 kilobytes is reached Back up report file before shortening If this option is enabled the report file is backed up before shortening Write configuration to report file If this option is enabled the configuration of the on access scan is recorded in the report file Note If you have not specified any report file restriction a new report file is automatically created when the report file reaches 100MB A backup of the old report file is created Up to three backups of old report files are saved The oldest backups are deleted first 10 3 Update In the Update section you can configure the automatic receiving of updates You can specify various update intervals Automatic update All n Day s Hour s Minute s In this box you can specify the interval at which the automatic update is performed To change the update interval highligh
37. you do not have an administrator password you cannot carry out this action 2 3 Licensing and Upgrade In order to be able to use your Avira product you require a license You thereby accept the license terms The license is issued via a digital license code in the form of the file hbedv key This digital license code is the key to your personal license It contains exact details of which programs are licensed to you and for what period of time A digital license code can therefore also contain the license for more than one product If you purchased your Avira product on the Internet or via a program CD DVD the digital license code is sent to you by email Avira Free Antivirus User Manual Status 23 Sep 2011 10 R AVI RA Installation and uninstallation 3 Installation and uninstallation 3 1 Overview This chapter contains information relating to the installation and uninstallation of your Avira product e see Chapter Pre Setup Requirements preparing the computer for installation e see Chapter Express installation Standard installation according to default settings e see Chapter Custom installation Configurable installation e see Chapter Configuration Wizard e see Chapter Change installation e See Chapter Installation modules e See Chapter Uninstallation Uninstall 3 1 1 Installation types During installation you can select a setup type in the installation wizard Express e The program files are insta
38. your Avira product is up to date with automatic updates Configure the program accordingly 2 1 Delivery scope Your Avira product has the following functions e Control Center for monitoring managing and controlling the entire program e Central configuration with user friendly standard and advanced options and context sensitive help e System Scanner on demand scan with profile controlled and configurable scan for all known types of virus and malware e Integration into the Windows Vista User Account Control allows you to carry out tasks requiring administrator rights e Realtime Protection on access scan for continuous monitoring of all file access attempts e Avira SearchFree Toolbar powered by Ask com a search toolbar integrated in the web browser providing quick and convenient search options Avira Free Antivirus User Manual Status 23 Sep 2011 R AV RA Product information Web Protection for Avira Free Antivirus users only in combination with the Avira SearchFree Toolbar for monitoring data and files transferred from the Internet using the HTTP protocol monitoring of ports 80 8080 3128 Integrated quarantine management to isolate and process suspicious files Rootkits protection for detecting hidden malware installed in your computer system rootkits Not available under Windows XP 64 bit Direct access to detailed information on the detected viruses and malware via the Internet Simple and quick upda
39. 6 0 or higher or Mozilla Firefox 3 0 or higher Note If necessary please uninstall any previously installed search toolbars before you install the Avira SearchFree Toolbar Otherwise you will not be able to install the Avira SearchFree Toolbar Information for Windows Vista users On Windows XP many users work with administrator rights However this is not desirable from the point of view of security because it is then easy for viruses and unwanted programs to infiltrate computers For this reason Microsoft is introducing the User Account Control with Windows Vista This offers more protection for users who are logged in as administrators thus in Windows Vista one administrator only has the privileges of a normal user at first Actions for which administrator rights are required are clearly marked in Windows Vista with an information icon In addition the user must explicitly confirm the required action Privileges are only increased and the administrative task performed by the operating system after this permission has been obtained The Avira product requires administrator rights for some actions in Windows Vista These actions are marked with the following symbol If this symbol also appears on a button administrator rights are required to carry out this action If your current user account does not have administrator rights the Windows Vista dialog of the User Account Control asks you to enter the administrator password If
40. Antivirus ZANLI m Expert mode LJ PC protection System Scanner Realtime Protection amp Update Online protection b o j General Overview of Avira Free Antivirus Avira Free Antivirus PC protection gt System Scanner gt Scan Files Additional settings O All Files Scan boot sectors of selected drives Use smart extensions Scan master boot sectors O use file extension list Ignore offline files Bleextensions C Follow symbolic links E Search for Rootkits before scan Scan Registry Scan process Allow stopping the Scanner Scanner prioriby normal b Description If this option is enabled all files are scanned For viruses or unwanted programs irrespective of their content and File extension The Filter is not used The Configuration opens a dialog box You can save your configuration settings via the OK or Apply buttons delete your settings by clicking the Cancel button or restore your default configuration settings using the Default values button You can select individual configuration sections in the left hand navigation bar 4 1 6 Accessing the Configuration You have several options for accessing the configuration Avira Free Antivirus User Manual Status 23 Sep 2011 via the Windows control panel via the Windows Security Center from Windows XP Service Pack 2 via the Tray Icon of your Avira product in the Control Center via the menu item Extras gt Configuration in
41. If you have selected Delete or as the primary or secondary action you should note the following In the case of heuristic hits the affected files are not deleted but are instead moved to quarantine Archives When scanning archives the System Scanner uses a recursive scan Archives in archives are also unpacked and scanned for viruses and unwanted programs The files are scanned decompressed and scanned again Options available in expert mode only Avira Free Antivirus User Manual Status 23 Sep 2011 74 Ro AV RA Reference Configuration options Scan archives If this option is enabled the selected archives in the archive list are scanned This option is enabled as the default setting All archive types If this option is enabled all archive types in the archive list are selected and scanned Smart Extensions If this option is enabled the System Scanner detects whether a file is a packed file format archive even if the file extension differs from the usual extensions and scans the archive However every file must be opened for this which reduces the scanning speed Example If a zip archive has the file extension xyz the System Scanner also unpacks this archive and scans it This option is enabled as the default setting Note Only those archive types marked in the archive list are supported Limit recursion depth Unpacking and scanning recursive archives can require a great deal of computer time and resour
42. Immediately Daily Weekly Interval Single Where appropriate specify a date according to the selection Where appropriate select the following additional options availability depends on job type Repeat job if the time has already expired Past jobs are performed that could not be performed at the required time for example because the computer was switched off Click Next The dialog box Selection of the display mode appears Select the display mode of the job window Invisible No job window Avira Free Antivirus User Manual Status 23 Sep 2011 37 KR AV RA Overview of Avira Free Antivirus Minimized progress bar only Maximized Entire job window gt Select the Shut down computer if job is done option if you want the computer to shut down automatically when the scan is finished This option is only available if the display mode is set to minimized or maximized gt Click Finish Your newly created job appears on the start page of the Administration gt Scheduler section with the status enabled check mark Where appropriate deactivate jobs that are not to be performed Use the following icons to further define your jobs View properties of a job Editjob X Delete job Start job Stop job 4 3 7 Targeted scan for Rootkits and active malware To scan for active rootkits use the predefined scan profile Scan for Rootkits and active malware To scan for active rootkits systema
43. Preparing installation appears The installation file is extracted The installation routine is started The dialog box Select installation type appears Avira Free Antivirus User Manual Status 23 Sep 2011 13 R AVI RA Installation and uninstallation Note By default Express installation is preset All standard components will be installed which you may not configure If you like to execute a customized installation please refer to the chapter Installation gt Custom installation gt Confirm that you accept the End User License Agreement and the Private Use Agreement For reading the detailed text of the End User License Agreement click the EULA link b Click Next The dialog box Web Protection with Avira SearchFree Toolbar powered by Ask com appears gt If you want to install the Avira SearchFree Toolbar confirm that you accept the terms of the Ask com End User License Agreement and want to install the Web Protection with the Avira SearchFree Toolbar Note If necessary please uninstall any previously installed search toolbars before you install the Avira SearchFree Toolbar Otherwise you will not be able to install the Avira SearchFree Toolbar gt If necessary enable the Make Ask com my browser default search provider option The installation progress is displayed by a green bar gt Click Finish to end setup process and close the License Wizard The Avira Tray Icon is placed in the taskbar
44. Scan Select Ask search engine In the Ask search engine menu you can select which search engine to use for the search Search engines are available for the USA Brazil Germany Spain Europe France Italy the Netherlands Russia and the United Kingdom Display recent searches If the Display recent searches option is enabled you can display previous search terms by clicking on the arrow in the search toolbar Select a term if you want to display the search result again Auto clear recent search history when I close the browser Enable the option Auto clear recent search history when I close the browser if you do not want to save previous searches and want to clear the history when you close the web browser Display Ask search results when I type keywords or invalid URLs into the browser address bar If this option is enabled a search is initiated and the search result displayed every time you enter keywords or an invalid URL into the web browser s address bar More options Select toolbar language Under Select toolbar language you can select the language in which the Avira SearchFree Toolbar is displayed The Toolbar is available in English German Spanish French Italian and Portuguese Note Where possible the default Avira SearchFree Toolbar language corresponds to that of your program If the Toolbar is not available in your language the default language is English Show button text labels Disable the Show button tex
45. a a scan profile _ This icon starts a limited scan via a scan profile Only directories and files that Windows Vista has granted access rights to are scanned fi This icon starts the scan with extended administrator rights After confirmation all directories and files in the selected scan profile are scanned To scan for viruses and malware with a scan profile Avira Free Antivirus User Manual Status 23 Sep 2011 35 R AV RA Overview of Avira Free Antivirus gt Goto Control Center and select the section PC protection gt System Scanner Predefined scan profiles appear gt Select one of the predefined scan profiles OR Adapt the scan profile Manual selection gt Click the icon Windows XP or Windows Vista Se gt The Luke Filewalker window appears and a system scan is started When the scan is completed the results are displayed If you want to adapt a scan profile gt Inthe scan profile expand Manual Selection the file tree so that all the drives you want to scan are open Highlight the nodes you want to scan by clicking on the box 4 3 4 Scan for viruses and malware using drag amp drop To scan for viruses and malware systematically using drag amp drop V The Control Center of your Avira product has been opened Highlight the file you want to scan Use the left hand mouse button to drag the highlighted file into the Control Center The Luke Filewalker window appears and a system
46. ailable for emails Note Emails and email attachments can only be restored using the option c if the file extension is eml A message appears asking if you want to restore the file gt Click Yes The file is restored to the directory it was in before it was moved to quarantine To restore a file to a specified directory gt Highlight the file and click on C A message appears asking if you want to restore the file gt Click Yes The Windows default window Save As for selecting the directory appears gt Select the directory to restore the file to and confirm The file is restored to the selected directory 4 3 11 Move suspicious files to quarantine To move a suspect file to quarantine manually gt Inthe Control Center select the section Administration gt Quarantine section P Click on Avira Free Antivirus User Manual Status 23 Sep 2011 44 R AV RA Overview of Avira Free Antivirus The Windows default window for selecting a file appears gt Select the file and confirm with Open The file is moved to quarantine You can scan files in quarantine with the Avira System Scanner see Chapter Quarantine Handling quarantined files qua 4 3 12 Scan profile Amend or delete file type in a scan profile To stipulate additional file types to be scanned or exclude specific file types from the scan in a scan profile only possible for manual selection V Inthe Control Center go to
47. al cases Note We recommend that you move any suspicious file that cannot be repaired to quarantine 4 3 9 Handling quarantined files qua To handle quarantined files gt Inthe Control Center select the section Administration gt Quarantine section gt Check which files are involved so that if necessary you can reload the original back onto your computer from another location Avira Free Antivirus User Manual Status 23 Sep 2011 41 KR AV RA Overview of Avira Free Antivirus If you want to see more information on a file gt Highlight the file and click on The dialog box Properties appears with more information on the file If you want to rescan a file Scanning a file is recommended if the virus definition file of your Avira product has been updated and a false positive report is suspected This enables you to confirm a false positive with a rescan and restore the file Highlight the file and click on p The file is scanned for viruses and malware using the system scan settings After the scan the dialog Rescan statistics appears which displays statistics on the status of the file before and after the rescan To delete a file gt Highlight the file and click on gt You have to confirm your choice with Yes If you want to upload the file to a Avira Malware Research Center web server for analysis gt Highlight the file you want to upload P Click on Z A dialog opens with a
48. all local drives Start the computer in Normal Mode Carry out a scan in Normal Mode rr yvy cv 0v 0v yY 0v y If no other viruses or malware have been found activate System Restore if it is available and to be used The status of the tray icon is disabled Reason Avira Realtime Protection is disabled gt Inthe Control Center in the section Status in the Avira Realtime Protection area click on the Enable button Reason Avira Realtime Protection is blocked by a firewall gt Define a general approval for Avira Realtime Protection in the configuration of your firewall Avira Realtime Protection only works with the address 127 0 0 1 localhost An Internet connection is not established Otherwise gt Check the startup type of the Avira Realtime Protection service If necessary enable the service In the taskbar select Start Settings Control Panel Start the configuration panel Services with a double click under Windows 2000 and Windows XP the services applet is located in the sub directory Administrative Tools Find the entry Avira Realtime Protection Automatic must be entered as the startup type and Started as the status If necessary start the service manually by selecting the relevant line and the button Start If an error message appears please check the event display The computer is extremely slow when perform a data back up Reason During the backup procedure Avira Realtime Protection scans all
49. an be added or deleted Note Please note that the file extension list may vary from version to version Scan mode Here the time for scanning of a file is defined Scan when reading If this option is enabled the Realtime Protection scans the files before they are read or executed by the application or the operating system Scan when writing If this option is enabled the Realtime Protection scans a file when writing You can only access the file again after this process has been completed Scan when reading and writing If this option is enabled the Realtime Protection scans files before opening reading and executing and after writing This option is enabled as the default setting and is recommended Archives Scan archives If this option is enabled then archives will be scanned Compressed files are scanned then decompressed and scanned again This option is deactivated by default The archive scan is restricted by the recursion depth the number of files to be scanned and the archive size You can set the maximum recursion depth the number of files to be scanned and the maximum archive size Note This option is deactivated by default since the process puts heavy demands on Avira Free Antivirus User Manual Status 23 Sep 2011 80 Ro AV RA Reference Configuration options the computer s performance It is generally recommended that archives be checked using an on demand scan Max recursion depth When sc
50. anning archives the Realtime Protection uses a recursive scan Archives in archives are also unpacked and scanned for viruses and unwanted programs You can define the recursion depth The default value for the recursion depth is 1 and is recommended all files that are directly located in the main archive are scanned Max number of files When scanning archives you can restrict the scan to a maximum number of files in the archive The default value for the maximum number of files to be scanned is 10 and is recommended Max size KB When scanning archives you can restrict the scan to a maximum archive size to be unpacked The standard value of 1000 KB is recommended Action on detection Use event log If this option is enabled an entry is added to the Windows event log for every detection The events can be called up in the Windows event viewer This option is enabled as the default setting Option available in expert mode only Exceptions With these options you can configure exception objects for the Realtime Protection on access scan The relevant objects are then not included in the on access scan The Realtime Protection can ignore file accesses to these objects during the on access scan via the list of processes to be omitted This is useful for example with databases or backup solutions Options available in expert mode only Please note the following when specifying processes and file objects to be omitted The list
51. application octet stream application octet stream MIME type files executable files bin exe com dll class are blocked by Web Protection application olescript application olescript MIME type files ActiveX script files axs are blocked by Web Protection exe All files with the extension exe executable files are blocked by Web Protection Avira Free Antivirus User Manual Status 23 Sep 2011 93 Ro AV RA Reference Configuration options msi All files with the extension msi Windows Installer files are blocked by Web Protection Add The button allows you to copy MIME and file types from the input field into the display window Delete The button deletes a selected entry from the list This button is inactive if no entry is selected Web Filter The web filter is based on an internal database updated daily that classifies URLs according to content Activate web filter When the option is enabled all URLs matching the selected categories in the Web filter list are blocked Web filter list In the Web filter list you can select the content categories whose URLs are to be blocked by Web Protection Note The Web filter is ignored for entries in the list of excluded URLs under Web Protection Scan Exceptions Note Spam URLs are URLs sent with spam emails The Fraud Deception category covers web pages with Subscription Expires and other offers of services whose costs
52. ar recent search history when I close the browser if you do not want to save previous searches and want to clear the history when you close the web browser More options Select toolbar language Under Select toolbar language you can select the language in which the Avira SearchFree Toolbar is displayed The Toolbar is available in English German Spanish French Italian and Portuguese Note Where possible the default Avira SearchFree Toolbar language corresponds to that of your program If the Toolbar is not available in your language the default language is English Show button text labels Disable the Show button text labels option if you want to hide the text next to the Avira SearchFree Toolbar icons Clear history Enable the Clear history option if you do not want to save previous searches and want to clear the history immediately Help Click on Help to access the website containing frequently asked questions FAQs relating to the Toolbar Uninstall You can also uninstall the Avira SearchFree Toolbar directly in Internet Explorer Uninstallation via the web browser Info Click on Info to display which version of the Avira SearchFree Toolbar is installed Firefox In the Firefox web browser the following configuration options for the Avira SearchFree Toolbar are available in the Options menu Avira Free Antivirus User Manual Status 23 Sep 2011 30 R AV RA Overview of Avira Free Antivirus Toolbar options
53. are Spyware Avira Free Antivirus User Manual Status 23 Sep 2011 99 Ro AV l RA Reference Configuration options e Application e Backdoor Clients e Dialer e Double Extension Files e Fraudulent software e Games e Jokes e Phishing e Programs that violate the private domain e Unusual runtime packers By clicking on the relevant box the selected type is enabled check mark set or disabled no check mark Select all If this option is enabled all types are enabled Default values This button restores the predefined default values Note If a type is disabled files recognized as being of the relevant program type are no longer indicated No entry is made in the report file 10 5 2 Security Options available in expert mode only Autostart Block autostart function If this option is enabled the execution of the Windows autostart function is blocked on all connected drives including USB sticks CD and DVD drives and network drives With the Windows autostart function files on data media or network drives are read immediately on loading or connection and files can therefore be started and copied automatically This functionality carries with it a high security risk however as malware and unwanted programs can be installed with the automatic start The autostart function is especially critical for USB sticks as data on a stick can be changed at any time Exclude CDs and DVDs When this option is enabled the
54. are subjected to a particularly secure check for changes by malware during every on demand scan If Avira Free Antivirus User Manual Status 23 Sep 2011 70 Ro AV RA Reference Configuration options an amended file is detected this is reported as suspect This function uses a lot of computer capacity That is why the option is disabled as the default setting Note This option is only available with Windows Vista and higher Note This option should not be used if you are using third party tools that modify system files and adapt the boot or start screen to your own requirements Examples of such tools are skinpacks TuneUp utilities or Vista Customization Optimized scan When the option is enabled the processor capacity is optimally utilized during a System Scanner scan For performance reasons an optimized scan is only logged on standard level Note This option is only available on multi processor systems Follow symbolic links If this option is enabled System Scanner performs a scan that follows all symbolic links in the scan profile or selected directory and scans the linked files for viruses and malware Note The option does not include any shortcuts but refers exclusively to symbolic links generated by mklink exe or Junction Points generated by junction exe that are transparent in the file system Search for Rootkits before scan If this option is enabled and a scan is started the System Scanner scans
55. b Repeat job if time has expired Past jobs are performed that could not be performed at the required time for example because the computer was switched off Click Next The dialog box Select display mode appears Avira Free Antivirus User Manual Status 23 Sep 2011 33 KR AV RA Overview of Avira Free Antivirus k Select the display mode of the job window Invisible No job window Minimize progress bar only Maximize Entire job window gt Click Finish Your newly created job appears on the start page of the Administration gt Scheduler section with the status enabled check mark Where appropriate deactivate jobs that are not to be performed Use the following icons to further define your jobs View properties of a job Editjob Delete job Star job Stop job 4 3 2 Start a manual update You have various options for starting an update manually When an update is started manually the virus definition file and scan engine are always updated A product update can only take place if you have activated the option Download and install product updates automatically in the configuration under PC protection Update Product update To start an update of your Avira product manually gt With the right hand mouse button click the Avira tray icon in the taskbar A context menu appears gt Select Start update The Updater dialog box appears OR gt Inthe Control Center
56. ble software is detected Avira generates a list of these programs tis recommended to remove these software programs in order not to endanger the stability of your computer gt Select the check box for those programs that should be removed automatically from your computer and click Next gt You have to confirm manually the uninstallation of some programs Select the programs and click Next The uninstallation of one or more of the selected programs requires a restart of your computer After reboot the installation will continue Warning Your computer will not be protected until the installation of the Avira product is finished Install The installation program runs in self explanatory dialog mode Every window contains a certain selection of buttons to control the installation process The most important buttons are assigned the following functions e OK Confirm action e Abort Abort action e Next Go to next step e Back Go to previous step P Establish an internet connection The Internet connection is necessary for performing the following installation steps Avira Free Antivirus User Manual Status 23 Sep 2011 12 R AVI RA Installation and uninstallation Downloading the current program file and scan engine as well as the latest virus definition files via the installation program for internet based installation Where appropriate carrying out an update after completed installation gt
57. box In this box you can enter the name of the file object that is not included in the on access scan No file object is entered as the default setting The entries in the list must have no more than 6000 characters in total When specifying file objects to be omitted you can use the wildcards any number of characters and a single character Individual file extensions can also be excluded including wildcards Directory mdb mdb md xls Directory log Q x0 Directory names must end with a backslash V otherwise a file name is assumed If a directory is excluded all its sub directories are automatically also excluded For each drive you can specify a maximum of 20 exceptions by entering the complete path starting with the drive letter For example C Program Files Application Name log The maximum number of exceptions without a complete path is 64 For example LOG In case of dynamic drives that are mounted as a directory on another drive the alias of the operating system for the integrated drive in the list of the exceptions has to be used e g Device HarddiskDmVolumes PhysicalDmVolumes BlockVolumel If you use the mount point itself for example C DynDrive the dynamic drive will be scanned nonetheless You can determine the alias of the operating system to be used from the Realtime Protection report file L The button opens a window in which you can select the file object to be exclud
58. by the System Scanner or Realtime Protection an acoustic alert is heard in interactive action mode You can now choose to activate or deactivate the acoustic alert and select an alternative WAVE file for the alert Note The action mode of the System Scanner is set in the configuration under System Scanner Scan Action on detection No warning When this option is enabled there is no acoustic alert when a virus is detected by the System Scanner or Realtime Protection Use PC speakers only in interactive mode If this option is enabled there is an acoustic alert with the default signal when a virus is detected by the System Scanner or Realtime Protection The acoustic alert is sounded on the PC s internal speaker Use the following WAVE file only in interactive mode If this option is enabled there is an acoustic alert with the selected WAVE file when a virus is detected by the System Scanner or Realtime Protection The selected WAVE file is played over a connected external speaker WAVE file In this input box you can enter the name and the associated path of an audio file of your choice The program s default acoustic signal is entered as standard Avira Free Antivirus User Manual Status 23 Sep 2011 104 Ro AV RA Reference Configuration options The button opens a window in which you can select the required file with the aid of the file explorer Test This button is used to test the selected WAVE file 10 5 8
59. cations under exclusions You are recommended to specify at least the complete second level domain and the top level domain domainname com Heuristic This configuration section contains the settings for the heuristic of the scan engine Options available in expert mode only Avira products contain very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being Avira Free Antivirus User Manual Status 23 Sep 2011 97 Ro AV RA Reference Configuration options suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristic Your Avira product contains a highly powerful macrovirus heuristic If this option is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heuristic Analysis an
60. ces If this option is enabled you limit the depth of the scan in multi packed archives to a certain number of packing levels maximum recursion depth This saves time and computer resources Note In order to find a virus or an unwanted program in an archive the System Scanner must scan up to the recursion level in which the virus or the unwanted program is located Maximum recursion depth In order to enter the maximum recursion depth the option Limit recursion depth must be enabled You can either enter the requested recursion depth directly or by means of the right arrow key on the entry field The permitted values are 1 to 99 The standard value is 20 which is recommended Default values The button restores the pre defined values for scanning archives Archives In this display area you can set which archives the System Scanner should scan For this you must select the relevant entries Avira Free Antivirus User Manual Status 23 Sep 2011 75 Ro AV RA Reference Configuration options Exceptions File objects to be omitted for the System Scanner Options available in expert mode only The list in this window contains files and paths that should not be included by the System Scanner in the scan for viruses or unwanted programs Please enter as few exceptions as possible here and really only files that for whatever reason should not be included in a normal scan We recommend that you always scan these files for vir
61. com
62. d Detection AHeAD enable AHeAD Your Avira program contains a very powerful heuristic in the form of Avira AHeAD technology which can also detect unknown new malware If this option is enabled you can define how aggressive this heuristic should be This option is enabled as the default setting Low detection level If this option is enabled slightly less unknown malware is detected the risk of false alerts is low in this case Medium detection level This option is enabled as the default setting if you have selected the use of this heuristic High detection level If this option is enabled significantly more unknown malware is detected but there are also likely to be false positives 10 4 2 Report The Web Protection includes an extensive logging function to provide the user or administrator with exact notes about the type and manner of a detection Reporting This group allows for the content of the report file to be determined Off If this option is enabled then Web Protection does not create a log It is recommended that you should turn off the logging function only in exceptional cases such as if you are executing trials with multiple viruses or unwanted programs Avira Free Antivirus User Manual Status 23 Sep 2011 98 Ro AV RA Reference Configuration options Default If this option is enabled Web Protection records important information concerning detections alerts and errors in the report f
63. dentities of the victims and carry out transactions in their name What is clear is that banks and insurance companies never ask for credit card numbers PINs TANs or other access details by email SMS or telephone Polymorph viruses Polymorph viruses are the real masters of disguise They change their own programming codes and are therefore very hard to detect Program viruses A computer virus is a program that is capable of attaching itself to other programs after being executed and cause an infection Viruses multiply themselves unlike logic bombs and Trojans In contrast to a worm a virus always requires a program as host where the virus deposits its virulent code The program execution of the host itself is not changed as a rule Avira Free Antivirus User Manual Status 23 Sep 2011 65 R AV RA Viruses and more Rootkits A rootkit is a collection of software tools that are installed after a computer system has been infiltrated to conceal logins of the infiltrator hide processes and record data generally speaking to make themselves invisible They attempt to update already installed spy programs and reinstall deleted spyware Script viruses and worms Such viruses are extremely easy to program and they can spread if the required technology is on hand within a few hours via email round the globe Script viruses and worms use one of the script languages such as Javascript VBScript etc to insert themselves in
64. e In interactive action mode the results of the System Scanner scan are displayed in a dialog box This option is enabled as the default setting In the case of System Scanner scan you will receive an alert with a list of the affected files when the scan is complete You can use the content sensitive menu to select an action to be executed for the various infected files You can execute the standard actions for all infected files or cancel the System Scanner Automatic In automatic action mode when a virus or unwanted program is detected the action you selected in this area is executed automatically Action options for Web Protection Interactive In interactive action mode if a virus or unwanted program is detected a dialog box appears in which you can select what to do with the infected object This option is enabled as the default setting Automatic In automatic action mode when a virus or unwanted program is detected the action you selected in this area is executed automatically In interactive action mode you can react to detected viruses and unwanted programs by selecting an action for the infected object in the alert and executing the selected action by clicking Confirm The following actions for handling infected objects are available for selection Avira Free Antivirus User Manual Status 23 Sep 2011 39 R AV RA Overview of Avira Free Antivirus Note Which actions are available for selection depends on the op
65. e installed on the computer these programs guarantee a connection via a suitable premium rate number whose scale of charges can vary widely The marketing of online content via your telephone bill is legal and can be of advantage to the user Genuine dialers leave no room for doubt that they are used deliberately and intentionally by the user They are only installed on the user s computer subject to the user s consent which must be given via a completely unambiguous and clearly visible labeling or request The dial up process of genuine dialers is clearly displayed Moreover genuine dialers tell you the incurred costs exactly and unmistakably Unfortunately there are also dialers which install themselves on computers unnoticed by dubious means or even with deceptive intent For example they replace the Internet user s default data communication link to the ISP Internet Service Provider and dial a cost incurring and often horrendously expensive 0190 0900 number every time a connection is made The affected user will probably not notice until his next phone bill that an unwanted 0190 0900 dialer program on his computer has dialed a premium rate number with every connection resulting in dramatically increased costs We recommend that you ask your telephone provider to block this number range directly for immediate protection against undesired dialers 0190 0900 dialers Your Avira product can detect the familiar dialers by default If the o
66. e and of the search engine is performed during every update process independent of the settings for the product update see Chapter Updates Note If you have enabled an option for an automatic product update you can Avira Free Antivirus User Manual Status 23 Sep 2011 87 Ro AV RA Reference Configuration options configure further restart notification and cancellation options under Restart settings Options available in expert mode only 10 3 2 Restart settings When a product update for your Avira product is performed you may have to restart your computer system If you have selected automatic product updates under Local protection gt Update Product update you can choose between the different restart notification and restart cancellation options under Restart settings Options available in expert mode only Note Note that your restart settings allow you to choose between two options for executing a product update requiring a computer restart in the configuration under Local protection Update Product update Download and install product updates automatically The update and the restart are performed while users are working on their computers If you have enabled this option it may be useful to select restart routines with a cancel option or reminder function Download product updates If a restart is necessary install the update after the system restart otherwise install it immediately the update and the re
67. ed Add With this button you can add the file object entered in the input box to the display window Avira Free Antivirus User Manual Status 23 Sep 2011 83 Ro AV RA Reference Configuration options Delete With this button you can delete a selected file object from the display window Please note the further information when specifying exceptions In order to also exclude objects when they are accessed with short DOS file names DOS name convention 8 3 the relevant short file name must also be entered in the list A file name that contains wildcards may not be terminated with a backslash For example C Program Files Application applic exe This entry is not valid and not treated as an exception You can locate the path Realtime Protection uses to scan for infected files in the Realtime Protection report file Indicate exactly the same path in the list of exceptions Proceed as follows Set the protocol function of the Realtime Protection to Complete in the configuration under Realtime Protection gt Report Now access the files folders mounted drives with the activated Realtime Protection You can now read the path to be used from the Realtime Protection report file The report file can be accessed in the Control Center under Local protection gt Realtime Protection Heuristic This configuration section contains the settings for the heuristic of the scan engine Options available in expert mode only Avira
68. ed programs irrespective of their content and their file extension Note If All files is enabled the File extensions button cannot be selected Use smart extensions If this option is enabled the selection of the files scanned for viruses or unwanted programs is automatically chosen by the program This means that the program decides whether the files are scanned or not based on their content This procedure is somewhat slower than Use file extension list but more secure since not only on the basis of the file extension is scanned Note If Use smart extensions is enabled the File extensions button cannot be selected Use file extension list If this option is enabled only files with a specified extension are scanned All file types that may contain viruses and unwanted programs are preset The list can be edited manually via the File extensions button This option is enabled as the default setting and is recommended Avira Free Antivirus User Manual Status 23 Sep 2011 79 Ro AV RA Reference Configuration options Note If this option is enabled and you have deleted all entries from the list with file extensions this is indicated with the text No file extensions under the File extensions button File extensions With the aid of this button a dialog box is opened in which all file extensions are displayed that are scanned in Use file extension list mode Default entries are set for the extensions but entries c
69. em scan via the context menu System scan via drag amp drop When a file or directory is dragged into the program window of the Control Center the System Scanner scans the file or directory and all sub directories it contains This procedure is recommended if you wish to scan individual files and directories that you have saved for example on your desktop System scan via profiles This procedure is recommended if you wish to regularly scan certain directories and drives e g your work directory or drives on which you regularly store new files You do not then need to select these directories and drives again for every new scan you simply select using the relevant profile See System scan via profiles System scan via the Scheduler The Scheduler enables you to carry out time controlled scans See System scan via the Scheduler Special processes are required when scanning for rootkits boot sector viruses and when scanning active processes The following options are available Scan for rootkits via the scan profile Scan for Hootkits and active malware Scan active processes via the scan profile Active processes Scan for boot sector viruses via the menu command Boot records scan in the menu Extras Avira Free Antivirus User Manual Status 23 Sep 2011 47 CG AVIRA Update 6 Updates The effectiveness of anti virus software depends on how up to date the program is in particular the virus definition file and the scan engine
70. en generated by program components of your Avira product are displayed in the Control Center under Administration gt Events analogous to the event display of your Windows operating system The program components in alphabetical order are the following Helper Service Realtime Protection Scheduler System Scanner Updater Web Protection The following event types are displayed e Information e Warning e Error e Detection To filter displayed events gt Inthe Control Center select the section Administration gt Events gt Check the box of the program components to display the events of the activated components OR Uncheck the box of the program components to hide the events of the deactivated components gt Check the event type box to display these events OR Uncheck the event type box to hide these events Avira Free Antivirus User Manual Status 23 Sep 2011 46 Ro AV l RA System Scanner 5 System Scanner With the System Scanner component you can carry out targeted scans on demand scans for viruses and unwanted programs The following options are available for scanning for infected files System scan via context menu The system scan via the context menu right hand mouse button entry Scan selected files with Avira is recommended if for example you wish to scan individual files and directories Another advantage is that it is not necessary to first start the Control Center for a syst
71. equest are scanned according to certain criteria If there are suspect I Frames on a requested web page the I Frame is blocked An error message is displayed in the l Frame window Action on detection You can define the actions to be performed by Web Protection when a virus or unwanted program is detected Options available in expert mode only Interactive If this option is enabled a dialog box appears when a virus or unwanted program is detected during an on demand scan in which you can choose what is to be done with the affected file This option is enabled as the default setting Avira Free Antivirus User Manual Status 23 Sep 2011 91 Ro AV RA Reference Configuration options Show progress bar If this option is enabled a desktop notification appears with a download progress bar if a download of website content exceeds a 20 second timeout This desktop notification is designed in particular for downloading websites with larger data volumes If you are surfing with Web Protection website contents are not downloaded incrementally in the Internet browser as they are scanned for viruses and malware before being displayed in the Internet browser This option is disabled as the default setting Click here for more information Automatic If this option is enabled no dialog box in case of a virus detection appears Web Protection reacts according to the settings you predefine in this section as primary and secondary action
72. er Recommendations Avira Free Antivirus User Manual Status 23 Sep 2011 58 CG AVIRA FAQ Ts Note The Windows Security Center is supported by your Avira product You can enable this option at any time via the Recommendations button Note Even if you have installed Windows XP Service Pack 2 or Windows Vista you still require a virus protection solution Although Windows XP Service Pack 2 monitors your anti virus software it does not contain any anti virus functions itself Therefore you would not be protected against viruses and other malware without an additional anti virus solution Avira Free Antivirus User Manual Status 23 Sep 2011 59 R AV RA Viruses and more 8 Viruses and more 8 1 Threat categories Adware Adware is software that presents banner ads or in pop up windows through a bar that appears on a computer screen These advertisements usually cannot be removed and are consequently always visible The connection data allow many conclusions on the usage behavior and are problematic in terms of data security Your Avira product detects Adware If the Adware option is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects adware Adware Spyware Software that displays advertising or software that sends the user s personal data to a third party often without their knowledge or consent and for this reason may be unwa
73. er report file An update is automatically performed in the following interval 24 hours You can edit or disable the automatic update through the configuration Configuration Update In the Control Center under Scheduler you can create additional update jobs that are performed by Updater at the specified intervals You also have the option to start an update manually e inthe Control Center in the Update menu and in the Status section e via the context menu of the tray icon Avira Free Antivirus User Manual Status 23 Sep 2011 48 CG AVIRA Update Updates can be obtained from the Internet via a Web server of the manufacturer The existing network connection is the default connection to the download servers of Avira You can change this default setting in the Configuration under General gt Update Avira Free Antivirus User Manual Status 23 Sep 2011 49 CG AVIRA T 7 FAQ Tips This chapter contains important information on troubleshooting and further tips on using your Avira product e See Chapter Help in case of a problem e See Chapter Shortcuts e See Chapter Windows Security Center 7 1 Help in case of a problem Here you will find information on causes and solutions of possible problems e The error message Connection failed while downloading the file appears when attempting to start an update e Viruses and malware cannot be moved or deleted e The status of the tray icon is disabled e The compu
74. erating system the protection components Avira Realtime Protection Avira Mail Protection Avira Web Protection reporting the detection and the type of malware detected Actions of the System Scanner Repair The file is repaired This option is only available if the infected file can be repaired Rename The file is renamed with a vir extension Direct access to these files e g with double Click is therefore no longer possible Files can be repaired and given their original name at a later time Quarantine The file is packaged into a special format qua and moved to the Quarantine directory INFECTED on your hard disk so that direct access is no longer possible Files in this directory can be repaired in Quarantine at a later data or if necessary sent to Avira Delete The file will be deleted If a boot sector virus is detected this can be deleted by deleting the boot sector A new boot sector is written Ignore No further action is taken The infected file remains active on your computer Warning This could result in loss of data and damage to the operating system Only select the Ignore option in exceptional cases Always ignore Action option for Realtime Protection detections No further action is taken by Realtime Protection Access to the file is permitted All further access to this file is permitted and no further notifications will be provided until the computer is restarted or the virus definition file is
75. form for inputting your contact data Enter all the required data Select a type Suspicious file or Suspicion of false positive Select a response format HTML Text HTML amp Text Click OK The file is uploaded to a Avira Malware Research Center web server in compressed form v v v vy Note In the following cases analysis by the Avira Malware Research Center is recommended Heuristic hits Suspicious file During a scan a file has been classified as suspicious by your Avira product and moved to quarantine Analysis of the file by the Avira Malware Research Center has been recommended in the virus detection dialog box or in the report file generated by the scan Avira Free Antivirus User Manual Status 23 Sep 2011 42 R AV RA Overview of Avira Free Antivirus Note The size of the files you upload is limited to 20 MB uncompressed or 8 MB compressed Note You can only upload one file at a time If you want to export the properties of a quarantined object to a text file gt Highlight the quarantined object and click on The text file quarantaene Notepad opens containing the data from the selected quarantined object P Save the text file You can also restore the files in quarantine see Chapter Quarantine Restoring files in quarantine 4 3 10 Restore the files in quarantine Different icons control the restore procedure depending on the operating system e In Windows XP and 2000 iO Th
76. gate through the program to retrieve individual modules and to start actions Below we provide you with an overview of the available keyboard commands Please find further indications regarding the functionality in the corresponding chapter of the help 7 2 1 In dialog boxes Shortcut Description Ctrl Tab Navigation in the Control Center Ctrl Page down Go to next section Ctrl Shift Tab Navigation in the Control Center Ctrl Page up Go to previous section Avira Free Antivirus User Manual Status 23 Sep 2011 52 CG AVIRA FAQ Ts fTo Navigation in the configuration sections First use the mouse to set the focus on a configuration section Tab Change to the next option or options group Shift Tab Change to the previous option or options group t Change between the options in a marked drop down list or between several options in a group of options Space Activate or deactivate a check box if the active option is a check box Alt underlined Select option or start command letter Alt Open selected drop down list F4 Esc Close selected drop down list Cancel command and close dialog Enter Start command for the active option or button 7 2 2 Inthe help Shortcut Description Alt Space Display system menu Alt Tab Shift between the help and the other opened windows Alt F4 Close help Shift F10 D
77. h does not apply to files in sub directories on the corresponding partition Example File object to be skipped D D file txt will be excluded from the scan of the System Scanner D folder file txt will not be excluded from the scan Heuristic This configuration section contains the settings for the heuristic of the scan engine Options available in expert mode only Avira products contain very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristic Macrovirus heuristic Your Avira product contains a highly powerful macrovirus heuristic If this option is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heuri
78. he settings are applied The configuration window remains open If you want to finish configuration without confirming your settings gt Click Cancel The configuration window is closed and the settings are discarded If you want to restore all configuration settings to default values gt Click Restore defaults All settings of the configuration are restored to default values All amendments and custom entries are lost when default settings are restored Avira Free Antivirus User Manual Status 23 Sep 2011 25 R AV RA Overview of Avira Free Antivirus Overview of configuration options The following configuration options are available e System Scanner Configuration of on demand scan Scan options Action on detection File scan options On demand scan exceptions On demand scan heuristics Report function setting e Realtime Protection Configuration of on access scan Scan options Action on detection On access scan exceptions On access scan heuristics Report function setting e Web Protection Configuration of Web Protection Scan options enabling and disabling the Web Protection Action on detection Blocked access Unwanted file types and MIME types Web filter for known unwanted URLS malware phishing etc Web Protection scan exceptions URLs file types MIME types Web Protection heuristics Report function setting e General Extended risk categories for
79. ile with less important information ignored for improved clarity This option is enabled as the default setting Advanced If this option is enabled Web Protection logs less important information to the report file as well Complete If this option is enabled Web Protection logs all available information in the report file including file size file type date etc Limit report file Limit size to n MB If this option is enabled the report file can be limited to a certain size possible values Permitted values are between 1 and 100 MB Around 50 kilobytes of extra space are allowed when limiting the size of the report file to minimize the use of system resources If the size of the log file exceeds the indicated size by more than 50 kilobytes old entries are then deleted until the indicated size has been reduced by 20 Write configuration in report file If this option is enabled the configuration of the on access scan is recorded in the report file Note If you have not specified any report file restriction older entries are automatically deleted when the report file reaches 100MB Entries are deleted until the size of the report file reaches 80 MB 10 5 General 10 5 1 Threat categories Selection of extended threat categories Options available in expert mode only Your Avira product protects you against computer viruses In addition you can scan according to the following extended threat categories e Adware e Adw
80. ion Version information License information e Avira on the Internet Opens the Avira web portal on the Internet The condition for this is that you have an active connection to the Internet 4 2 Toolbar 4 2 1 Overview After successful installation the Avira SearchFree Toolbar is integrated in your web browser When the browser is first accessed a status window opens containing important information on toolbar functions The toolbar consists of a search box an Avira logo linked to the Avira website two status displays and the Options menu e Search toolbar Use the search toolbar for free to quickly search the Internet using the Ask com search engine Avira Free Antivirus User Manual Status 23 Sep 2011 27 R AV l RA Overview of Avira Free Antivirus e Status display The status displays provide information on the status of the Web Protection and the current update status of your Avira product and helps you identify which actions you need to take to protect your PC e Options You can use the Options menu to access the toolbar options clear the history find toolbar help and information and also uninstall the Avira SearchFree Toolbar directly via the web browser Firefox only 4 2 2 Use Search toolbar You can use the search toolbar to define any number of terms to browse the Internet Enter the term in the search box and press the Enter key or click on Search The Ask com search engine then searches the Internet for
81. ira web servers The Download window closes after conclusion of the download Installation with an installation package The window Preparing installation appears The installation file is extracted The installation routine is started The dialog box Select installation type appears Note By default Express installation is preset All standard components will be installed which you may not configure If you like to execute an Express installation please refer to the chapter Installation gt Express installation gt Choose Custom to install individual program components gt Confirm that you accept the End User License Agreement and the Private Use Agreement For reading the detailed text of the End User License Agreement click the EULA link gt Click Next The dialog box Web Protection with Avira SearchFree Toolbar powered by Ask com appears gt If you want to install the Avira SearchFree Toolbar confirm that you accept the terms of the Ask com End User License Agreement and want to install the Web Protection with the Avira SearchFree Toolbar Avira Free Antivirus User Manual Status 23 Sep 2011 15 R AVI RA Installation and uninstallation Note If necessary please uninstall any previously installed search toolbars before you install the Avira SearchFree Toolbar Otherwise you will not be able to install the Avira SearchFree Toolbar gt If necessary enable the Make Ask com my browser defaul
82. is icon restores the files to their original directory iC This icon restores the files to a directory of your choice e In Windows Vista In Microsoft Windows Vista the Control Center only has limited rights at the moment e g for access to directories and files Certain actions and file accesses can only be performed in the Control Center with extended administrator rights These extended administrator rights must be granted at the start of each scan via a scan profile iC This icon restores the files to a directory of your choice Ce This icon restores the files to their original directory If extended administrator rights are necessary to access this directory a corresponding request appears To restore files in quarantine Warning This could result in loss of data and damage to the operating system of the Avira Free Antivirus User Manual Status 23 Sep 2011 43 R AV RA Overview of Avira Free Antivirus computer Only use the function Restore selected object in exceptional cases Only restore files that could be repaired by a new scan V File rescanned and repaired gt Inthe Control Center select the section Administration gt Quarantine section Note Emails and email attachments can only be restored using the option c if the file extension is eml Torestore a file to its original location gt Highlight the file and click the icon Windows 2000 XP Windows Vista Ce This option is not av
83. isplay context menu of the help Avira Free Antivirus User Manual Status 23 Sep 2011 53 CG AVIRA FAQ Tips Ctrl Tab Go to next section in the navigation window Ctrl Shift Tab Go to previous section in the navigation window Page up Change to the subject which is displayed above in the contents in the index or in the list of the search results Page down Change to the subject which is displayed below the current subject in the contents in the index or in the list of the search results Page up Browse through a subject Page down 7 2 3 Inthe Control Center General Shortcut Description F1 Display help Alt F4 Close Control Center F5 Refresh F8 Open configuration F9 Start update Scan section Shortcut Description F3 Start scan with the selected profile F4 Create desktop link for the selected profile Avira Free Antivirus User Manual Status 23 Sep 2011 54 CG AVIRA Quarantine section Shortcut Description F2 Rescan object F3 Restore object F4 Send object F6 Restore object to Return Properties Ins Add file Del Delete object Scheduler section Shortcut Description F2 Edit job Return Properties Ins Insert new job Del Delete job Reports section Shortcut Description F3 Display report file F4 Print report file
84. lled into a specified default folder under C Program Files e Your Avira product is installed with default settings You have the option of defining custom settings using the configuration wizard Custom e You can choose to install individual program components see Chapter Installation and uninstallation Installation modules e A target folder can be selected for the program files to be installed e You can disable Create a desktop icon and program group in the Start menu e Using the configuration wizard you can define custom settings for your Avira product and initiate a short system scan that is performed automatically after installation 3 2 Pre Setup Note Before installation check whether your computer fulfils all the minimum system requirements If your computer satisfies all requirements you can install the Avira product Avira Free Antivirus User Manual Status 23 Sep 2011 11 R AVI RA Installation and uninstallation Note When installing on a server operating system the Realtime Protection and the files protection are not available Pre Setup V Close your email program It is also recommended to end all running applications V Make sure that no other virus protection solutions are installed The automatic protection functions of various security solutions may interfere with each other The Avira product will search for possible incompatible software on your computer f potentially incompati
85. mputation time while the System Scanner continues running in the background normal The System Scanner is executed with normal priority All processes are allocated the same amount of processor time by the operating system This option is enabled as the default setting and is recommended Under certain circumstances work with other applications may be affected high The System Scanner has the highest priority Simultaneous work with other applications is almost impossible However the System Scanner completes its scan at maximum speed Action on detection You can define the actions to be performed by System Scanner when a virus or unwanted program is detected Options available in expert mode only Interactive If this option is enabled the results of the System Scanner scan are displayed in a dialog box When carrying out a scan with the System Scanner you will receive an alert with a list of the affected files at the end of the scan You can use the content sensitive menu to select an action to be executed for the various infected files You can execute the standard actions for all infected files or cancel the System Scanner Avira Free Antivirus User Manual Status 23 Sep 2011 72 Ro AV RA Reference Configuration options Note The action Quarantine is preselected by default in the System Scanner notification Further actions can be selected via a context menu Automatic If this option is enabled no dialog box
86. n is enabled the System Scanner moves the file to the quarantine These files can later be repaired or if necessary sent to the Avira Malware Research Center Avira Free Antivirus User Manual Status 23 Sep 2011 73 Ro AV RA Reference Configuration options Delete If this option is enabled the file is deleted Ignore If this option is enabled access to the file is allowed and the file is left as it is Warning The affected file remains active on your workstation It may cause serious damage on your workstation Secondary action The option Secondary action can only be selected if the setting Repair was selected under Primary action With this option it can now be decided what is to be done with the affected file if it cannot be repaired Rename If this option is enabled the System Scanner renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again Quarantine If this option is enabled the System Scanner moves the file to Quarantine These files can later be repaired or if necessary sent to the Avira Malware Research Center Delete If this option is enabled the file is deleted Ignore If this option is enabled access to the file is allowed and the file is left as it is Warning The affected file remains active on your workstation It may cause serious damage on your workstation Note
87. n order to obtain higher access Fraudulent software Also known as scareware or rogueware it is a fraudulent software that pretends that your computer is infected by viruses or malware This software looks deceptively similar to professional Antivirus software but is meant to raise uncertainty or to scare the user Its purpose is to make the victims feel threatened of imminent unreal danger and to make them pay to eliminate it There are also cases when the victims are lead to believe they were attacked and they are instructed to carry out an action which in reality is the real attack Hoaxes For several years Internet and other network users have received alerts about viruses that are purportedly spread via email These alerts are spread via email with the request that they should be sent to the highest possible number of colleagues and to other users in order to warn everyone against the danger Honeypot A honeypot is a service program or server installed in a network Its function is to monitor a network and log attacks This service is unknown to the legitimate user because of this Avira Free Antivirus User Manual Status 23 Sep 2011 64 R AV RA Viruses and more reason he is never addressed If an attacker examines a network for the weak points and uses the services which are offered by a honeypot it is logged and an alert is triggered Macro viruses Macroviruses are small programs that are written in the
88. ng the following characters are invalid asterisk question mark forward slash backslash dot colon You have the option of excluding processes from monitoring by the Realtime Protection without full path details For example application exe This however only applies to processes where the executable files are located on hard disk drives Do not specify any exceptions for processes where the executable files are located on dynamic drives Dynamic drives are used for removable disks such as CDs DVDs or USB sticks Warning Please note that all file accesses by processes recorded in the list are excluded from the scan for viruses and unwanted programs The Windows Explorer and the operating system itself cannot be excluded A corresponding entry in the list is ignored L The button opens a window in which you can select an executable file Processes The Processes button opens the Process selection window in which the running processes are displayed Add With this button you can add the process entered in the input box to the display window Avira Free Antivirus User Manual Status 23 Sep 2011 82 Ro AV RA Reference Configuration options Delete With this button you can delete a selected process from the display window File objects to be omitted by the Realtime Protection All file accesses to objects in this list are excluded from monitoring by the Realtime Protection Input
89. nted Your Avira product recognizes Adware Spyware If the option Adware Spyware is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects adware or spyware Application The term APPL respectively application refers to an application which may involve a risk when used or is of dubious origin Your Avira product recognizes Application APPL If the option Application is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such behavior Backdoor Clients In order to steal data or manipulate computers a backdoor server program is smuggled in unknown to the user This program can be controlled by a third party using backdoor control software client via the Internet or a network Your Avira product recognizes Backdoor control software If the Backdoor control software option is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such software Avira Free Antivirus User Manual Status 23 Sep 2011 60 R AV RA Viruses and more Dialer Certain services available in the Internet have to be paid for They are invoiced in Germany via dialers with 0190 0900 numbers or via 09x0 numbers in Austria and Switzerland in Germany the number is set to change to 09x0 in the medium term Onc
90. nts elements in columns hold down the control key or the shift key while selecting the elements gt Click the appropriate button in the upper bar of the detail window to edit the object 4 1 4 Control Center overview e Status In Status screen you will find all sections with which you can monitor the functioning of your Avira product The Status section lets you see at a glance which program modules are active and provides information on the last update performed You can also see whether you own a valid license e Local protection In Local protection you will find the components for checking the files on your computer system for viruses and malware The Scan section enables you to easily configure and start an on demand scan Predefined profiles enable you to run a scan with already adapted standard options In the same way it is possible to adapt the scan for viruses and unwanted programs to your personal requirements with the help of manual selection not saved The Realtime Protection section displays information on scanned files as well as other statistical data which can be reset at any time and enables access to the N N Avira Free Antivirus User Manual Status 23 Sep 2011 R AV RA Overview of Avira Free Antivirus report file More detailed information on the last virus or unwanted program detected can be obtained practically at the push of a button e Online protection In Online protection you will find
91. o the Internet browser without further scanning of the blocked requests List of file and MIME types to be blocked in Web Protection Scan Blocked requests or by Web Protection For all entries on the exclusion list the entries on the list of file and MIME types to be blocked are ignored No scan for viruses and malware is performed MIME types Examples for media types text for text files image for graphics files video for video files audio for sound files application for files linked to a particular program Examples of excluded file and MIME types audio All audio media type files are excluded from Web Protection scans video quicktime All Quicktime sub type video files qt mov are excluded from Web Protection scans pdf All Adobe PDF files are excluded from Web Protection scans Avira Free Antivirus User Manual Status 23 Sep 2011 95 Ro AV RA Reference Configuration options Add The button allows you to copy MIME and file types from the input field into the display window Delete The button deletes a selected entry from the list This button is inactive if no entry is selected URLs skipped by Web Protection All URLs in this list are excluded from Web Protection scans Input box In this box you can input URLs Internet addresses to be excluded from Web Protection scans e g www domainname com You can specify parts of the URL using leading or following dots to indicate the
92. oftware is enabled with a check mark in the configuration Threat categories you receive a corresponding alert if your Avira product detects such files Games There is a place for computer games but it is not necessarily at work except perhaps in the lunch hour Nevertheless with the wealth of games downloadable from the Internet a fair bit of mine sweeping and Patience playing goes on among company employees and civil servants You can download a whole array of games via the Internet Email games have also become more popular numerous variants are circulating ranging from simple chess to fleet exercises including torpedo combats The corresponding moves are sent to partners via email programs who answer them Studies have shown that the number of working hours devoted to computer games has long reached economically significant proportions It is therefore not surprising that more and more companies are considering ways of banning computer games from workplace computers Your Avira product recognizes computer games If the Games option is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects a game The game is now over in the truest sense of the word because you can simply delete it Jokes Jokes are merely intended to give someone a fright or provide general amusement without causing harm or reproducing When a joke program is loaded the computer
93. onfiguration by clicking Finish The specified and selected settings are accepted f you have enabled the Short system scan option the Luke Filewalker window opens The Scanner performs a short system scan gt If after the scan you are asked to restart your computer click Yes to ensure that your system is fully protected After a successful installation we recommend that you check whether the program is up to date in the Status field of the Control Center gt If your Avira product shows that your computer is not secure click Fix problem The dialog Restore protection opens gt Activate the preset options in order to maximize the security of your system gt If appropriate perform a complete system scan afterwards 3 6 Change installation You have the option of adding or removing individual program components of the current Avira product installation see Chapter Installation and uninstallation Installation modules Avira Free Antivirus User Manual Status 23 Sep 2011 17 R AVI RA Installation and uninstallation If you wish to add or remove modules of the current installation you can use the option Add or Remove Programs in the Windows control panel to Change Remove programs Select your Avira product and click Change In the Welcome dialog of the program select the option Modify You will be guided through the installation changes Note If you uninstall the Avira SearchFree Toolbar Web Protection is al
94. otect your computer against viruses and other security threats How does antivirus software help protect my computer Your Avira product is now up to date and the Avira Realtime Protection is enabled Virus protection OFF You receive the following message if you disable the Avira Realtime Protection or stop the Realtime Protection service 9 Virus Protection l 9 OFF Avira Desktop reports that it is turned off Antivirus software helps protect your computer against viruses and other security threats Click Recommendations for suggested actions you can take How does antivirus software help protect my computer Note Windows does not detect all antivirus programs Recommendations I Note You can enable or disabled Avira Realtime Protection in the Overview Status section of the Control Center You can also see that the Avira Realtime Protection is enabled if the red umbrella in your taskbar is open Virus protection NOT MONITORED If you receive the following message from the Windows Security Center you have decided that you want to monitor your anti virus software yourself Note This function is not supported by Windows Vista You ve told us you re using antivirus software that you will monitor yourself To help protect your computer against viruses and other security threats make sure that your antivirus software is turned on and is up to date How does antivirus software help protect my comput
95. our web browser you will now be asked to close it gt Close the web browser and click OK Avira SearchFree Toolbar plus Web Protection is uninstalled and all directories files and registry entries for the Avira SearchFree Toolbar plus Web Protection are deleted when your computer is restarted Note If you uninstall the Avira SearchFree Toolbar Web Protection is also uninstalled Avira Free Antivirus User Manual Status 23 Sep 2011 32 R AV RA Overview of Avira Free Antivirus Note Note that to uninstall the Avira SearchFree Toolbar from Firefox the toolbar must be enabled in the Add On Manager 4 3 Howto 4 3 1 Perform automatic updates To create a job with the Avira Scheduler to update your Avira product automatically gt gt In the Control Center select the section Administration gt Scheduler Click the _ _ Insert new job icon The dialog box Name and description of the job appears Give the job a name and where appropriate a description Click Next The dialog box Type of job is displayed Select Update job from the list Click Next The dialog box Time of job appears Select a time for the update Immediately Daily Weekly Interval Single Note We recommend regular and frequent updates The recommended update interval is 24 hours Where appropriate specify a date according to the selection Where appropriate select additional options availability depends on type of jo
96. products contain very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristics Macrovirus heuristics Your Avira product contains a highly powerful macrovirus heuristic If this option is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heuristic Analysis and Detection AHeAD Avira Free Antivirus User Manual Status 23 Sep 2011 84 Ro AV RA Reference Configuration options enable AHeAD Your Avira program contains a very powerful heuristic in the form of Avira AHeAD technology which can also detect unknown new malware If this option is enabled you can define how aggressive this heuristic should be This op
97. ption Dialers is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if a dialer is detected You can now simply delete the potentially unwanted 0190 0900 dialer However if it is a wanted dial up program you can declare it an exceptional file and this file is then no longer scanned in future Double Extension Files Executable files that hide their real file extension in a suspicious way This camouflage method is often used by malware Your Avira product recognizes Double Extension Files If the option Double Extension files is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such files Fraudulent software Also known as scareware or rogueware it is a fraudulent software that pretends that your computer is infected by viruses or malware This software looks deceptively similar to professional antivirus software but is meant to raise uncertainty or to scare the user Its purpose is to make the victims feel threatened of imminent unreal danger and to make Avira Free Antivirus User Manual Status 23 Sep 2011 61 R AV RA Viruses and more them pay to eliminate it There are also cases when the victims are lead to believe they were attacked and they are instructed to carry out an action which in reality is the real attack Your Avira product detects scareware If the option Fraudulent s
98. r Manual Status 23 Sep 2011 92 Ro AV RA Reference Configuration options Web Protection blocks the following file types MIME Types All file types and MIME types content types for the transferred data in the list are blocked by Web Protection Input box In this box enter the names of the MIME types and file types you want Web Protection to block For file types enter the file extension e g htm For MIME types indicate the media type and where applicable sub type The two statements are separated from one another by a single slash e g video mpeg or audio x wav Note Files which are already stored on your system as temporary Internet files and blocked by Web Protection can however be downloaded locally from the Internet by your computer s Internet browser Temporary Internet files are files saved on your computer by the Internet browser so that websites can be accessed more quickly Note The list of blocked file and MIME types is ignored if they are entered in the list of excluded file and MIME types under Web Protection Scan Exceptions Note No wildcards for any number of characters or for a single character can be used when entering file types and MIME types MIME types Examples for media types text for text files image for graphics files video for video files audio for sound files application for files linked to a particular program Examples of excluded file and MIME types
99. ration the program may process the affected files automatically or prompt the user for a specific action e Avira Rootkits Protection Avira Rootkits Protection checks whether software is already installed on your computer that can no longer be detected with conventional methods of malware protection after penetrating the computer system e Shell Extension The Shell Extension generates an entry Scan selected files with Avira in the context menu of the Windows Explorer right hand mouse button With this entry you can directly scan files or directories Avira Free Antivirus User Manual Status 23 Sep 2011 18 R AVI RA Installation and uninstallation 3 8 Uninstallation If you wish to remove the Avira product from your computer you can use the option Add or Remove Programs to Change Remove programs in the Windows Control Panel To uninstall your Avira product e g in Windows XP and Windows Vista gt gt gt Open the Control Panel via the Windows Start menu Double click on Programs Windows XP Software Select your Avira product in the list and click Remove You will be asked if you really want to remove the program Click Yes to confirm All components of the program are removed Click Finish to complete uninstallation Where appropriate a dialog box appears recommending that your computer be restarted Click Yes to confirm The Avira product is now uninstalled and all directories files and regis
100. re preset The list can be edited manually via the button File extension Note If this option is enabled and you have deleted all entries from the list with file extensions this is indicated with the text No file extensions under the button File extensions File extensions With the aid of this button a dialog box is opened in which all file extensions are displayed that are scanned in Use file extension list mode Default entries are set for the extensions but entries can be added or deleted Note Please note that the default list may vary from version to version Additional settings Scan boot sectors of selected drives If this option is enabled the System Scanner scans the boot sectors of the drives selected for the system scan This option is enabled as the default setting Scan master boot sectors If this option is enabled the System Scanner scans the master boot sectors of the hard disk s used in the system Ignore offline files If this option is enabled the direct scan ignores so called offline files completely during a scan This means that these files are not scanned for viruses and unwanted programs Offline files are files that were physically moved by a so called Hierarchical Storage Management System HSMS from the hard disk onto a tape for example This option is enabled as the default setting Integrity checking of system files When this option is enabled the most important Windows system files
101. routine options available in expert mode only If you select certain directories to be scanned depending on the configuration the System Scanner scans e with a certain scanning priority e also boot sectors and main memory e all or selected files in the directory Files The System Scanner can use a filter to scan only those files with a certain extension type All files If this option is enabled all files are scanned for viruses or unwanted programs irrespective of their content and file extension The filter is not used Note If All files is enabled the button File extensions cannot be selected Use smart extensions If this option is enabled the selection of the files scanned for viruses or unwanted programs is automatically chosen by the program This means that your Avira program decides whether the files are scanned or not based on their content This procedure is somewhat slower than Use file extension list but more secure since not only on the basis of the file extension is scanned This option is enabled as the default setting and is recommended Avira Free Antivirus User Manual Status 23 Sep 2011 69 Ro AV RA Reference Configuration options Note If Use smart extensions is enabled the button File extensions cannot be selected Use file extension list If this option is enabled only files with a specified extension are scanned All file types that may contain viruses and unwanted programs a
102. s the attacker almost unlimited rights User s personal data can be spied with the backdoor s help But are mainly used to install further computer viruses or worms on the relevant system Avira Free Antivirus User Manual Status 23 Sep 2011 63 R AV RA Viruses and more Boot viruses The boot or master boot sector of hard disks is mainly infected by boot sector viruses They overwrite important information necessary for the system execution One of the awkward consequences the computer system cannot be loaded any more Bot Net A bot net is defined as a remote network of PCs on the Internet that is composed of bots that communicate with each other A bot net can comprise a collection of cracked machines running programs usually referred to as worms Trojans under a common command and control infrastructure Bot nets serve various purposes including denial of service attacks etc usually without the affected PC user s knowledge The main potential of bot nets is that the networks can achieve grow to thousands of computers and their total bandwidth exceeds most conventional Internet accesses Exploit An exploit security gap is a computer program or script that takes advantage of a bug glitch or vulnerability leading to privilege escalation or denial of service on a computer system One form of exploitation for example is an attack from the Internet with the help of manipulated data packages Programs can be infiltrated i
103. scan is started When the scan is completed the results are displayed 4 3 5 Scan for viruses and malware via the context menu To scan for viruses and malware systematically via the context menu gt Click with the right hand mouse button e g in Windows Explorer on the desktop or in an open Windows directory on the file you want to scan The Windows Explorer context menu appears gt Select Scan selected files with Avira in the context menu The Luke Filewalker window appears and a system scan is started When the scan is completed the results are displayed Avira Free Antivirus User Manual Status 23 Sep 2011 36 R AV l RA Overview of Avira Free Antivirus 4 3 6 Automatically scan for viruses and malware Note After installation the scan job Full system scan is created in the Scheduler A complete system scan is automatically performed at a recommended interval To create a job to automatically scan for viruses and malware gt gt gt In the Control Center select the section Administration gt Scheduler Click the icon t The dialog box Name and description of job appears Give the job a name and where appropriate a description Click Next The dialog box Type of job appears Select Scan job Click Next The dialog box Selection of the profile appears Select the profile to be scanned Click Next The dialog box Time of the job appears Select a time for the scan
104. select the section Overview gt Status gt In the Last update field click on the Start update link The Updater dialog box appears Avira Free Antivirus User Manual Status 23 Sep 2011 34 R AV RA Overview of Avira Free Antivirus OR P Inthe Control Center in the Update menu select the menu command Start update The Updater dialog box appears Note We recommend regular automatic updates The recommended update interval is 24 hours Note You can also carry out a manual update directly via the Windows security center 4 3 3 Using a scan profiles to scan for viruses and malware A scan profile is a set of drives and directories to be scanned The following options are available for scanning via a scan profile Use predefined scan profile If the predefined scan profile corresponds to your requirements Customize and apply scan profile manual selection If you want to scan with a customized scan profile Depending on the operating system various icons are available for starting a scan profile e In Windows XP and 2000 This icon starts the scan via a scan profile e In Windows Vista In Microsoft Windows Vista the Control Center only has limited rights at the moment e g for access to directories and files Certain actions and file accesses can only be performed in the Control Center with extended administrator rights These extended administrator rights must be granted at the start of each scan vi
105. ses On command the affected PC starts denial of service DoS attacks for example or sends spam and phishing emails Avira Free Antivirus User Manual Status 23 Sep 2011 66 CG AVIRA ee 9 Info and Service This chapter contains information on how to contact us e see Chapter Contact address e see Chapter Technical support e See Chapter Suspicious files e See Chapter Report false positives 9 1 Contact address If you have any questions or requests concerning the Avira product range we will be pleased to help you For our contact addresses please refer to the Control Center under Help About Avira Free Antivirus 9 2 Technical support Avira support provides reliable assistance in answering your questions or solving a technical problem All necessary information on our comprehensive support service can be obtained from our website http www avira com personal support So that we can provide you with fast reliable help you should have the following information ready e Version information You can find the program interface under the menu item Help gt About Avira Free Antivirus Version information See Version information e Operating system version and any Service Packs installed e Installed software packages e g anti virus software of other vendors e Exact messages of the program or of the report file 9 3 Suspicious file Viruses that may not yet be detected or removed by our products or suspec
106. sh to sort the list 4 1 2 Starting and closing of Control Center To start the Control Center the following options are available e Double click the program icon on your desktop e Via the program entry in the Start gt Programs menu e Via the Tray Icon of your Avira product Avira Free Antivirus User Manual Status 23 Sep 2011 21 R AV l RA Overview of Avira Free Antivirus Close the Control Center via the menu command Close in the menu File or by clicking on the close tab in the Control Center 4 1 3 Operate Control Center To navigate in the Control Center gt Select an activity in the navigation bar The activity opens and other sections appear The first section of the activity is selected and displayed in the view P If necessary click another section to display this in the detail window Note You can activate the keyboard navigation in the menu bar with the help of the Alt key If navigation is activated you can move within the menu with the arrow keys With the Return key you activate the active menu item To open or close menus in the Control Center or to navigate within the menus you can also use the following key combinations Alt underlined letter in the menu or menu command Hold down the Alt key if you want to access a menu a menu command or a submenu To process data or objects displayed in the detail window gt Highlight the data or object you wish to edit To highlight multiple eleme
107. so uninstalled 3 7 Installation modules In a user defined installation or a change installation the following installation modules can be selected added or removed Avira Free Antivirus This module contains all components required for successful installation of your Avira product e Avira Realtime Protection The Avira Realtime Protection runs in the background It monitors and repairs if possible files during operations such as open write and copy in on access mode Whenever a user carries out a file operation e g load document execute copy the Avira product automatically scans the file Renaming a file does not trigger a scan by Avira Realtime Protection e Avira Web Protection for Avira Free Antivirus users only in combination with the Avira SearchFree Toolbar When surfing the Internet you are using your web browser to request data from a web server The data transferred from the web server HTML files script and image files Flash files video and music streams etc will normally be moved directly into the browser cache for display in the web browser meaning that an on access scan as performed by Avira Realtime Protection is not possible This could allow viruses and unwanted programs to access your computer system Web Protection is what is known as an HTTP proxy which monitors the ports used for data transfer 80 8080 3128 and scans the transferred data for viruses and unwanted programs Depending on the configu
108. start are performed after users have started up their computers and logged in Automatic restart routines are recommended for this option Restart the computer after n Seconds with countdown messages cannot be canceled If this option is enabled the restart which is necessary after a product update has been executed is performed automatically at the specified interval A countdown message appears with no option for canceling the computer restart Periodic restart reminder If this option is enabled the restart which is necessary after a product update has been executed is not performed automatically At the specified interval you will receive restart notifications without cancel options These notifications let you confirm the computer restart or select the Remind me again option Query whether computer should be restarted If this option is enabled the restart which is necessary after a product update has been executed is not performed automatically You will receive only one message which offers the option to perform a restart directly or cancel the restart routine Restart computer without query If this option is enabled the restart which is necessary after a product update has been executed is performed automatically You will not receive any notification Avira Free Antivirus User Manual Status 23 Sep 2011 88 Ro AV RA Reference Configuration options 10 3 3 Web server The update can be performed directly via a web
109. stic Analysis and Detection AHeAD enable AHeAD Your Avira program contains a very powerful heuristic in the form of Avira AHeAD technology which can also detect unknown new malware If this option is enabled you can define how aggressive this heuristic should be This option is enabled as the default setting Low detection level If this option is enabled slightly less unknown malware is detected the risk of false alerts is low in this case Medium detection level This option is enabled as the default setting if you have selected the use of this heuristic Avira Free Antivirus User Manual Status 23 Sep 2011 77 Ro AV RA Reference Configuration options High detection level If this option is enabled significantly more unknown malware is detected but there are also likely to be false positives 10 1 2 Report The System Scanner has a comprehensive reporting function You thus obtain precise information on the results of an on demand scan The report file contains all entries of the system as well as alerts and messages of the on demand scan Options available in expert mode only Note To be able to establish what actions the System Scanner has performed when viruses or unwanted programs have been detected you should activate the report file in the expert mode configuration Reporting Off If this option is enabled the System Scanner does not report the actions and results of the on demand scan
110. t files can be sent to us We provide you with several ways of doing this e Identify the file in the quarantine manager of the Control Center and select the item Send file via the context menu or the corresponding button Avira Free Antivirus User Manual Status 23 Sep 2011 67 CG AVIRA irse e Send the required file packed WinZIP PKZip Arj etc in the attachment of an email to the following address virus personal avira com As some email gateways work with anti virus software you should also provide the file s with a password please remember to tell us the password 9 4 Reporting false positives If you believe that your Avira product is reporting a detection in a file that is most likely clean send the relevant file packed WinZIP PKZip Arj etc as an email attachment to the following address virus personal avira com As some email gateways work with anti virus software you should also provide the file s with a password please remember to tell us the password Avira Free Antivirus User Manual Status 23 Sep 2011 68 RR AV RA Reference Configuration options 10 Reference Configuration options The configuration reference documents all available configuration options 10 1 System Scanner The System Scanner section of configuration is responsible for the configuration of the on demand scan Options available in expert mode only 10 1 1 Scan You can define the behavior of the on demand scan
111. t labels option if you want to hide the text next to the Avira SearchFree Toolbar icons Clear history One click on Clear history deletes all previous Avira SearchFree Toolbar search terms Avira Free Antivirus User Manual Status 23 Sep 2011 31 R AV RA Overview of Avira Free Antivirus Help Click on Help to access the website containing frequently asked questions FAQs relating to the Toolbar Uninstall You can also uninstall the Avira SearchFree Toolbar directly in Firefox Uninstallation via the web browser Info Click on Info to display which version of the Avira SearchFree Toolbar is installed 4 2 4 Uninstallation To uninstall your Avira SearchFree Toolbar e g in Windows XP and Windows Vista Open the Control Panel via the Windows Start menu gt Double click on Programs Windows XP Software gt Select the Avira SearchFree Toolbar plus Web Protection in the list and click Remove You will be asked if you really want to uninstall this product gt Click Yes to confirm Avira SearchFree Toolbar plus Web Protection is uninstalled and all directories files and registry entries for the Avira SearchFree Toolbar plus Web Protection are deleted when your computer is restarted Uninstallation via the web browser You also have the option of uninstalling the Avira SearchFree Toolbar directly in the browser gt Inthe search toolbar open the Options menu gt Click Uninstall f you have opened y
112. t one of the time options in the box and change it using the arrow key to the right of the input box Repeat job if the time has already expired If this option is enabled past update jobs are performed that could not be performed at the time specified for example because the computer was switched off Option available in expert mode only 10 3 1 Product update Under Product update configure how product updates or the notification of available product updates are handled Options available in expert mode only Product updates Avira Free Antivirus User Manual Status 23 Sep 2011 86 Ro AV RA Reference Configuration options Download and install product updates automatically If this option is enabled product updates are downloaded and automatically installed by the Update component as soon as they become available Updates to the virus definition file and scan engine are performed independently of this setting The conditions for this option are complete configuration of the update and an open connection to a download server Download product updates If a restart is necessary install the update after the system restart otherwise install it immediately If this option is enabled product updates will be downloaded as soon as they become available If no restart is necessary the update is installed automatically after the update file is downloaded If a product update requires you to restart your computer it will be e
113. t search provider option and click Next The Choose Destination Folder window opens The default folder will be C Program Files Avira AntiVir Desktop Click Next to continue OR Use the Browse button to select a different destination folder and confirm by clicking Next The Install components dialog appears gt Select or deselect components from the list and confirm with Next to proceed n the following dialog box you can decide whether to create a desktop shortcut and or a program group in the Start menu gt Click Next gt Click Finish to end setup process The Installation Wizard is closed and the Configuration Wizard will open 3 5 Configuration Wizard At the end of a user defined installation the configuration wizard is opened The configuration wizard enables you to define custom settings for your Avira product gt Click Next in the welcome window of the configuration wizard to begin configuration of the program The Configure AHeAD dialog box enables you to select a detection level for the AHeAD technology The detection level selected is used for the System Scanner On demand scan and Realtime Protection On access scan AHeAD technology settings P Select a detection level and continue the installation by clicking Next In the following dialog box Select extended threat categories you can adapt the protective functions of your Avira product to the threat categories specified
114. t that time is deleted Delete all reports older than n day s If this option is enabled reports are automatically deleted after a specific number of days Permissible values are 1 to 90 days This option is enabled as the default setting with a value of 30 days No limit If this option is enabled the number of reports is not restricted 10 5 6 Directories Options available in expert mode only Temporary path Use default system settings If this option is enabled the settings of the system are used for handling temporary files Note You can see where your system saves temporary files for example with Windows XP under Start Settings Control Panel System Index card Advanced Button Environment Variables The temporary variables Avira Free Antivirus User Manual Status 23 Sep 2011 103 Ro AV RA Reference Configuration options TEMP TMP for the currently registered user and for system variables TEMP TMP are shown here with their relevant values Use following directory If this option is enabled the path displayed in the input box is used Input box In this input box enter the path where the program will store its temporary files L The button opens a window in which you can select the required temporary path Default The button restores the pre defined directory for the temporary path 10 5 7 Acoustic alerts Options available in expert mode only When a virus or malware is detected
115. ted If this option is enabled you will receive a desktop notification whenever an update has been successfully performed and files updated Update failed If this option is enabled you will receive a desktop notification whenever an update fails No connection to the download server could be created or the update files could not be installed Avira Free Antivirus User Manual Status 23 Sep 2011 105 RR AV RA Reference Configuration options No update necessary If this option is enabled you will receive a desktop notification whenever an update is started but installation of the files is not necessary as your program is up to date Avira Free Antivirus User Manual Status 23 Sep 2011 106 This manual was created with great care However errors in design and contents cannot be excluded The reproduction of this publication or parts thereof in any form is prohibited without previous written consent from Avira Operations GmbH amp Co KG Issued Q4 2011 Brand and product names are trademarks or registered trademarks of their respective owners Protected trademarks are not marked as such in this manual However this does not mean that they may be used freely live free 2011 Avira Operations GmbH amp Co KG All rights reserved Avira Operations GmbH amp Co KG Telephone 49 7542 500 O Errors and technical subject to change Kaplaneiweg 1 88069 Tettnang Facsimile 49 7542 500 3000 Germany www avira
116. ter is extremely slow when perform a data back up e My firewall reports Avira Realtime Protection immediately after activation e Webchat is not operational Chat messages will not be displayed The error message Connection failed while downloading the file appears when attempting to start an update Reason Your Internet connection is inactive No connection to the web server on the Internet can therefore be established P Test whether other Internet services such as WWW or email work If not re establish the Internet connection Reason The proxy server cannot be reached gt Check whether the login for the proxy server has changed and adapt it to your configuration if necessary Reason The update exe file is not fully approved by your personal firewall gt Ensure that the update exe file is fully approved by your personal firewall Otherwise gt Check your settings in the Configuration expert mode under General gt Update Your settings Avira Free Antivirus User Manual Status 23 Sep 2011 50 CG AVIRA FAQ Ts Viruses and malware cannot be moved or deleted Reason The file was loaded by windows and is active Update your Avira product If you use the Windows XP operating system deactivate System Restore Start the computer in Safe Mode Start the Avira product and the Configuration expert mode Select System Scanner gt Scan gt Files gt All files and confirm the window with OK Start a scan of
117. tes to the program virus definitions and search engine through Single File Update and incremental VDF updates via a web server on the Internet Integrated Scheduler for planning one off or recurring jobs such as updates or scans Extremely high virus and malware detection via innovative scanning technology scan engine including heuristic scanning method Detection of all conventional archive types including detection of nested archives and smart extension detection High performance multithreading function simultaneous high speed scanning of multiple files 2 2 System requirements The system requirements are as follows Computer Pentium or later at least 1 GHz Operating system Windows XP SP2 32 or 64 bit or Windows Vista 32 or 64 bit SP1 or Windows 7 32 or 64 bit At least 150 MB of free hard disk memory space more if using quarantine for temporary storage At least 512 MB RAM under Windows XP At least 1024 MB RAM under Windows Vista Windows 7 For the program installation Administrator rights For all installations Windows Internet Explorer 6 0 or higher Internet connection where appropriate see Installation Avira SearchFree Toolbar Operating system Windows XP SP3 32 or 64 bit or Avira Free Antivirus User Manual Status 23 Sep 2011 9 R AV RA Product information Windows Vista 32 or 64 bit SP 1 recommended Windows 7 32 or 64 bit e Web browser Windows Internet Explorer
118. the PC protection gt System Scanner section With the right hand mouse button click on the scan profile you want to edit A context menu appears gt Select File filter gt Expand the context menu further by clicking on the small triangle on the right hand side of the context menu The entries Default Scan all files and User defined appear gt Select User defined The File extensions dialog box appears with a list of all file types to be scanned with the scan profile If you want to exclude a file type from the scan gt Highlight the file type and click Delete If you want to add a file type to the scan gt Highlight a file type gt Click Insert and enter the file extension of file type into the input box Use a maximum of 10 characters and do not enter the leading dot Wildcards and are allowed 4 3 13 Create desktop shortcut for scan profile You can start a system scan directly from your desktop via a desktop shortcut to a scan profile without accessing your Avira product s Control Center To create a desktop shortcut to the scan profile V Inthe Control Center go to the PC protection gt System Scanner section gt Select the scan profile for which you want to create a shortcut Avira Free Antivirus User Manual Status 23 Sep 2011 45 R AV R A Overview of Avira Free Antivirus gt Click the icon The desktop shortcut is created 4 3 14 Filter events Events that have be
119. tically gt Goto Control Center and select the section PC protection gt System Scanner Predefined scan profiles appear P Select the predefined scan profile Scan for Rootkits and active malware Where appropriate highlight other nodes and directories to be scanned by clicking the check box of the directory level gt Click the icon Windows XP or Windows Vista The Luke Filewalker window appears and a system scan is started When the scan is completed the results are displayed Avira Free Antivirus User Manual Status 23 Sep 2011 38 R AV RA Overview of Avira Free Antivirus 4 3 8 React to detected viruses and malware For the individual protection components of your Avira product you can define how your Avira product reacts to a detected virus or unwanted program in the Configuration under the section Action on detection There are no configurable action options with the Realtime Protection component When a virus or unwanted program is detected you will receive a desktop notification In the desktop notification you can remove the detected malware or forward the malware using the Details button to the System Scanner component for further virus management The System Scanner opens a window containing notification of the detection which gives you various options for managing the affected file via a context menu see Detection System Scanner Action options for the System Scanner Interactiv
120. tion is enabled as the default setting Low detection level If this option is enabled slightly less unknown malware is detected the risk of false alerts is low in this case Medium detection level This option is enabled as the default setting if you have selected the use of this heuristic High detection level If this option is enabled significantly more unknown malware is detected but there are also likely to be false positives 10 2 2 Report Realtime Protection includes an extensive logging function to provide the user or administrator with exact notes about the type and manner of a detection Options available in expert mode only Reporting This group allows for the content of the report file to be determined Off If this option is enabled then Realtime Protection does not create a log It is recommended that you should turn off the logging function only in exceptional cases such as if you are executing trials with multiple viruses or unwanted programs Default If this option is enabled Realtime Protection records important information concerning detections alerts and errors in the report file with less important information ignored for improved clarity This option is enabled as the default setting Extended If this option is enabled Realtime Protection logs less important information to the report file as well Complete If this option is enabled Realtime Protection logs all available information in
121. tistical data reports planned requests etc as well as events via an interface WMI gives you the option of downloading operating data from the program Enable WMI support When this option is enabled you can download operating data from the program via WMI 10 5 4 Events Options available in expert mode only Limit size of event database Limit size to max n entries If this option is enabled the maximum number of events listed in the event database can be limited to a certain size possible values 100 to 10000 entries If the number of entered entries is exceeded the oldest entries are deleted Avira Free Antivirus User Manual Status 23 Sep 2011 102 Ro AV RA Reference Configuration options Delete all events older than n day s If this option is enabled events listed in the event database are deleted after a certain period of time possible values 1 to 90 days This option is enabled as the default setting with a value of 30 days No limit When this option has been activated the size of the event database is not limited However a maximum of 20 000 entries are displayed in the program interface under Events 10 5 5 Reports Options available in expert mode only Limit reports Limit number to max n piece When this option is enabled the maximum number of reports can be limited to a specific amount Values between 1 and 300 are permissible If the specified number is exceeded then the oldest report a
122. try entries for the program are deleted when your computer is restarted Note The Avira SearchFree Toolbar is not included in the uninstallation program and must be uninstalled separately by following the steps detailed above To do this in Firefox the Avira SearchFree Toolbar must be enabled via the Add On Manager does not apply to Internet Explorer After uninstallation the search toolbar is no longer integrated in your web browser Note If you uninstall the Avira SearchFree Toolbar Web Protection is also uninstalled Avira Free Antivirus User Manual Status 23 Sep 2011 19 R AV RA Overview of Avira Free Antivirus 4 Overview of Avira Free Antivirus This chapter contains an overview of the functionality and operation of your Avira product e see Chapter Interface and operation e See Chapter Toolbar e See Chapter How to 4 1 Userinterface and operation You operate your Avira product via three program interface elements e Control Center monitoring and controlling the Avira product e Configuration Configuring the Avira product e Tray Icon in the system tray of the taskbar Opening the Control Center and other functions 4 1 1 Control Center The Control Center is designed to monitor the protection status of your computer systems and control and operate the protection components and functions of your Avira product Avira Free Antivirus User Manual Status 23 Sep 2011 20 R AV RA Overview of Avira Free
123. ual Status 23 Sep 2011 89 Ro AV RA Reference Configuration options Proxy settings Proxy server Do not use a proxy server If this option is enabled your connection to the web server is not established via a proxy server Use proxy system settings When the option is enabled the current Windows system settings are used for the connection to the web server via a proxy server Configure the Windows system settings to use a proxy server under Control panel gt Internet options gt Connections gt LAN settings You can also access the Internet options in the Extras menu in Internet Explorer Warning If you are using a proxy server which requires authentication enter all the required data under the option Use this proxy server The Use proxy system settings option can only be used for proxy servers without authentication Use this proxy server If your web server connection is set up via a proxy server you can enter the relevant information here Address Enter the computer name or IP address of the proxy server you want to use to connect to the web server Port Please enter the port number of the proxy server you want to use to connect to the web server Login name Enter a user name to log in on the proxy server Login password Enter the relevant password for logging in on the proxy server here For security reasons the actual characters you type in this space are replaced by asterisks Examples Address
124. updated Copy to quarantine Action option for a rootkits detection The detection is copied to quarantine Avira Free Antivirus User Manual Status 23 Sep 2011 40 R AV l RA Overview of Avira Free Antivirus Repair boot sector Download repair tool Action options when infected boot sectors are detected A number of options are available for repairing infected diskette drives If your Avira product is unable to perform the repair you can download a special tool for detecting and removing boot sector viruses Note If you carry out actions on running processes the processes in question are terminated before the actions are performed Web Protection actions Deny access The website requested from the web server and or any data or files transferred are not sent to your web browser An error message to notify you that access has been denied is displayed in the web browser Move to quarantine The website requested from the web server and or any data or files transferred are moved to quarantine The affected file can be recovered from quarantine manager if it has an informative value or if necessary sent to the Avira Malware Research Center Ignore The website requested from the web server and or the data and files that were transferred are forwarded on by Web Protection to your web browser Warning This could allow viruses and unwanted programs to access your computer system Only select the Ignore option in exception
125. uses or unwanted programs before they are included in this list Note The entries in the list must not result in more than 6000 characters in total Warning These files are not included in a scan Note The files included in this list are recorded in the report file Please check the report file from time to time for unscanned files as perhaps the reason you excluded a file here no longer exists In this case you should remove the name of this file from this list again Input box In this input box you can enter the name of the file object that is not included in the on demand scan No file object is entered as the default setting L The button opens a window in which you can select the required file or the required path When you have entered a file name with its complete path only this file is not scanned for infection If you have entered a file name without a path all files with this name irrespective of the path or drive are not scanned Add With this button you can add the file object entered in the input box to the display window Delete The button deletes a selected entry from the list This button is inactive if no entry is selected Avira Free Antivirus User Manual Status 23 Sep 2011 76 Ro AV RA Reference Configuration options Note If you add a complete partition to the list of the file objects only those files that are saved directly under the partition will be excluded from the scan whic
126. will usually start at some point to play a tune or display something unusual on the screen Examples of jokes are the washing machine in the disk drive DRAIN COM or the screen eater BUGSRES COM But beware All symptoms of joke programs may also originate from a virus or Trojan At the very least users will get quite a shock or be thrown into such a panic that they themselves may cause real damage Thanks to the extension of its scanning and identification routines your Avira product is able to detect joke programs and eliminate them as unwanted programs if required If the option Jokes is enabled with a check mark in the configuration under Threat categories a corresponding alert is issued if a joke program is detected Phishing Phishing also known as brand spoofing is a clever form of data theft aimed at customers or potential customers of Internet service providers banks online banking services Avira Free Antivirus User Manual Status 23 Sep 2011 62 R AV RA Viruses and more registration authorities When submitting your email address on the Internet filling in online forms accessing newsgroups or websites your data can be stolen by Internet crawling spiders and then used without your permission to commit fraud or other crimes Your Avira product recognizes Phishing If the option Phishing is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira
127. xecuted at the next user controlled system reboot and not immediately after the download of the update file This has the advantage that the restart is not performed while users are working at their computers Updates to the virus definition file and scan engine are performed independently of this setting The conditions for this option are complete configuration of the update and an open connection to a download server Notify user if product updates are available If this option is enabled you will be notified by email when new product updates become available Updates to the virus definition file and scan engine are performed independently of this setting The conditions for this option are complete configuration of the update and an open connection to a download server You will receive notifications via a desktop popup window and via an alert from the Updater in the Control Center under Overview Events Notify once again after n day s If the product update was not installed after the initial notification enter in this box the number of days that are to elapse before you are again notified that product updates are available Do not download product updates If this option is enabled no automatic product updates or notifications of available product updates by the Updater are performed Updates to the virus definition file and search engine are performed independently of this setting Warning An update of the virus definition fil
128. you and displays all hits in the browser window To find out how to custom configure the Avira SearchFree Toolbar in Internet Explorer and Firefox go to Options Status display Web Protection Q Web Protection is enabled Avira Web Protection is turned on and your PC is protected Web Protection is disabled Avira Web Protection is turned off Check your application and turn on Web Protection to be protected Update status The status message with information on the update status of Avira appears on the right hand side You can use the icons and messages to identify which actions you need to take to protect your PC Q Daily update complete If you move the cursor over the icon the following message appears Avira is up to date your PC is protected gt No further action is necessary o Update Avira Avira Free Antivirus User Manual Status 23 Sep 2011 28 R AV l RA Overview of Avira Free Antivirus If you move the cursor over the icon the following message appears Avira is not up to date Click here to download the latest update to keep your PC protected gt Click the yellow icon or text to update your Avira product This is done in accordance with the custom settings you defined in Avira Free Antivirus During the update you will receive the message Updating After a successful update the green icon is once again displayed with the message Daily update complete Q Avira is unavailable If you

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