User Manual - Black Out Buster
Contents
1. 7 The PDU Unit Heartbeat 2 will now start pulsing green indicating that the batteries are being charged See below for full explanation of status indicator On the Combi Unit LED Display 9 the AC In and Charger LEDs will be lit up If any of the fault LEDs are on switch off immediately and contact supplier 8 Connect essential appliances to the PDU Unit Essential sockets 5 9 Connect non essential appliances to the PDU Unit Non essential sockets 4 see page 18 for more information on essential and non essential loads 10 B O B is now up and running ready to supply back up power Load Connections cable is 240V x 10A 2400W which matches the allowable limit on a wall socket When AC is BOB3000 Charge Rate Amps DC so si a 33 power must be allocated to charging the batteries so please follow the table below for determining the maximum load you will connect For BOB 2000 and 3000 you can connect higher maximum loads by adjusting the charger DIP settings v T T NANANAAAANANANAN ANNANN NANNAN ANANI NAIN AA NANANNNANNNANNAN NNANANANANANANAN NNANANNANNAAANAN NANANNAANNAAANAN NNANNNANAANANNANN JB NNANANANANANANAN NAAN Mains power input Baintech BOB When your system is not connected to the grid it will be in Inverter mode so you can connect as per below BOB3000 Maximum Load W 3000 BOB2000 Maximum Load W 2000 BOB1000 Maximum Load W 1000 WARNING If you increase the l2. What is B O B B O B is a fully automated Uninterruptible power supply UPS that reliably detects power outages and switches to off grid power in under 15 milliseconds when grid dip switch selected giving power to your critical appliances Supplied in a cabinet B O B includes a powerful inverter charger combination unit a power distribution unit and AGM batteries The inverter charger combination unit is a true sine wave inverter with multi stage charge algorithm How does B O B work The charger in B O B automatically starts up when AC power is presented either from the grid or generator When power is cut B O B starts inverting power from the batteries in less than 15 milliseconds providing power to your essential appliances When the batteries are running low an alarm will start beeping When this is heard it is time to save and back up essential data Baintech Black Out Buster User Manual v6 3 Safety Instructior Please ensure you follow all safety instructions CAUTION PLEASE OBSERVE CAUTION WHEN WORKING AROUND ELECTRICAL INSTALLATIONS AND BATTERIES PLEASE CHECK YOUR LOCAL STATE LEGISLATION IN RELATION TO WHO CAN PERFORM ELECTRICAL INSTALLATIONS SERVICE amp REPAIR e Disconnect mains plug before attempting any connections e Please check that the AC Voltage is between 195 VAC 260 VAC 45 55 Hz e As dangerous voltages and high temperature exist within B O B only qualified and authorized ma
3. 184VAC 264VAC Charging recovery range 194V to 254V The charging range is the allowable range of AC input for the charger to work when no outage has occurred When an outage has occurred the AC input must be between the Charging recovery range before charging will be allowed to start this is done to protect the electronics for an unstable grid or generator connection Baintech Black Out Buster User Manual v6 10 Battery set up Please double check that the battery voltage matches the voltage of the model you are going to install B O B must be used with AGM batteries the wrong battery can destroy equipment and void warranty 1 Ensure AC Input for the Combi unit is disconnected from the wall socket 2 Turn Combi Unit DC Breaker 14 OFF on rear panel before connecting batteries 3 Connect Battery Cables included in accordance with schematic page 13 noting polarities see below 4 Fix self adhesive Temperature Sensor included to the side of the battery casing and plug it into the Combi Unit Battery Temperature sensor connector 13 5 Connect the positive cable to the Combi Unit Positive battery connector 15 6 Connect the negative cable to the Combi Unit Negative battery connector 16 7 DO NOT short circuit the battery cables once connected to the batteries as this may damage the cable and could start a fire 8 Ensure that all connections are secured with a wrench 9 Switch Combi Unit DC Breaker 14 ON to suppl
4. When charging the BOB is connected to the grid and the load is provided by the grid 5 led on Chg level gt 5 and lt 15 5 and 25 leds on Chg level gt 15 and lt 40 5 25 and 50 leds on Chg level gt 40 and lt 65 5 25 50 and 75 leds on Chg level gt 65 and lt 90 5 25 50 75 and 100 leds on Chg level gt 90 Load LEDs when in inverter mode When in inverter mode the grid is disconnected and the load is supported by the batteries 5 led on Load gt 5 and lt 25 5 and 25 leds on Load level gt 25 and lt 50 5 25 and 50 leds on Load level gt 50 and lt 75 5 25 50 and 75 leds on Load level gt 75 and lt 100 5 25 50 75 and 100 leds on Load level gt 100 Appendix C The following table indicates the voltage at which the B O B shuts down for given loads Load percentage Low battery cut off V BOB1000 BOB2000 3000 20 to 90 10 to 20 0 to 10 Baintech Black Out Buster User Manual v6 27 Appendix D Status Item AC in Inverter Over Over Charger Fault Beep Cem HE ee o woo ECO CS CS CC CN CI CI Inv mode Sg Alarm Batt low beep 0 5s every 5s Batt high x d x x x x beep 0 5s every 1s overload x vV x vV x x beep 0 5s every 1s Inv over x vV vV x x x Beep 0 5s temp every 1s Heatsink vV x vV x vV x beep 0 5s over temp every 1s Dc out over V x x x vV x beep 0 5s voltage every 1s Fault Fan stop x x x x x d beep continuous Batt high x x x x x d b
5. data This may include for example settings or recorded data BAINTECH recommends that you back up and secure your data prior sending the goods for repair or service Address for return of product BAINBRIDGE TECHNOLOGIES 1224 Lytton Road Hemmant Qld 4174 BEFORE YOU SUBMIT A PRODUCT FOR REPAIR OR A WARRANTY CLAIM Recommended Action for a Remedy Recommended action The product arrives damaged incomplete does not Contact your reseller or place of purchase substantially match description or is not substantially fit for purpose The product has a warranty related fault that is within the Return the product to your reseller for refund or warranty time frame specified on the packaging or on the exchange subject to and in accordance with the reseller s Bainbridge Web Site policy The product has warranty related fault after the time Contact BAINBRIDGE TECHNOLOGIES to determine and frame specified by the Supplier s refund exchange policy arrange the best service option for you The product has physical damage or exhibits a fault not Contact BAINBRIDGE TECHNOLOGIES Service shall be at related to the BAINTECH warranty BAINTECH or its Authorised Service Providers rates and terms then in effect Baintech Black Out Buster User Manual v6 BAINTECH Technical Centre BAINTECH provides limited complimentary technical phone support for your product Expert staff provides technical assistance during normal business hours 5 da
6. the basis that delivery to you installation and new product will at your cost however if the defect in the product is covered by warranty we will then credit this cost back to you e Technical Support Network BAINTECH Technical Centre BAINTECH provides limited complimentary technical phone support for your product Expert staff provides technical assistance during normal business hours 5 days a week Be sure to have the following informa tion available before you call e Your product s model and serial number e A description of the problem or fault Australia 1300 224 683 New Zealand 61 7 3348 8082 option 2 If the warranty service provided does not meet the offer outlined in this document please detail your concerns to After Sales Service and submit your claim by letter to the address below or email sales BAINTECH com au BAINBRIDGE TECHNOLOGIES PO BOX 7222 Hemmant Australia QLD 4174 What is covered under the Warranty All products manufactured or supplied by BAINTECH to a person defined as a Consumer come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure Warranty entitlements of purchasers that are
7. 1000 Average AC Load W Time to 100 discharge Time to 50 depth of Battery Bank Capacity h Discharge limit h at Discharge rate Ah 200 10 76 402 70 400 500 Ee E E ERR E fr BOB2000 h Discharge limit h at Discharge rate Ah soo EXEC CCA E mo sas o s o fos o Baintech Black Out Buster User Manual v6 17 BOB3000 h Discharge limit h at Discharge rate Ah ECO ECTS CEDEN EE DU ES EE ER EEN ES fese EC EE Essential and non essential loads Essential loads are equipment which you absolutely need to run to work e g e Critical PCs e Electronic transaction equipment e Essential lighting Non essential loads are for equipment which is not essential to your work e g e Printers e Fax e Non essential lighting When the battery voltage reaches 11 7V 12V system or 23 4V 24V system B O B will disconnect non essential loads When the battery voltage reaches 11 0V 12V system or 22V 24V system BOB will disconnect essential loads When the non essential loads are disconnected the Low battery Alarm will go off you will hear a beep for 0 5 second every 5seconds Non essential loads reconnect when the battery voltage rises above 12 2V B 0 B 1000 and 24 4V B 0 B 2000 and 3000 Baintech Black Out Buster User Manual v6 18 Load Running Time Examples 520L Pharmacy Fridge 720W BOB1000 5 hours BOB2000 3000 11 hours Office PC 150W BOB1000 27 hours BOB2000 3000 54 hours Server Ba
8. About this Manual What is B O B Safety Instructions Unit Diagrams Pre Installation configuration Battery set up Installation Diagrams System Set up Status Indicator Testing System Protection Optional Extras Trouble Shooting Service and Repair Specifications Loads Warranty information Appendix Baintech Black Out Buster User Manual v6 About this Manual This manual lists the features of the BTBOB1000 BTBOB2000 and BTBOB3000 Trade Mark 1474529 also referred to as Black Out Buster or B O B This manual is to be read in its entirety before connecting to a wall socket Disclaimer Unless specifically agreed in writing Bainbridge Technologies e Take no warranty as to the accuracy sufficiency of suitability of any technical or other information provided in this manual or other documentation Assumes no responsibility or liability for loss or damage whether direct indirect consequential or incidental which might arise out of the use of such information Please note The master document is controlled electronically Printed copies of this document are not controlled Document users are responsible for ensuring printed copies are valid prior to use General Instructions This User Guide contains important safety and operation instructions Read and keep this User Guide for later reference The B O B has been designed as a plug and play system and requires qualified personnel to install the batteries
9. ROTECT P BREAKER 3 AC OUTPUT M eN ES AC INPUT JON O QF 18 19 20 10 Inverter output protect 16 Negative battery connector 11 Charger input protect 17 AC Output cable 12 Systems Setting dip switches 18 AC Input cord with plug 13 Battery temperature sensor connector 19 RS232 SERVICE ONLY 14 DC Input breaker 20 PDU communication port 15 Positive battery connector used for upgrading software and can be used to read version and status information Baintech Black Out Buster User Manual v6 8 Pre Installation Before the installation you need to set configurations Please refer to the diagram of rear panel below for the location of the dip switch A AH e te e ep pv mm wm wem a Wi e annman e 8 D a Charger Capacit The charger capacity can be reduced when large loads are connected to B O B Please refer to the following table on switch settings for charger capacity The default setting is 100 OFF OFF OFF Vor Switch 1 Dip Switch 2 Dip Switch 3 100 capacity OFF 85 capacity OFF 70 capacity OFF 55 capacity OFF Baintech Black Out Buster User Manual v6 9 Generator Mode In some applications where using a generator the output voltage of the generator is too unstable and distorted to use the normal UPS mode and B O B must be selected for GEN mode Dip Switch 5 In this mode B O B will reduce its requirements for AC in
10. ctions e Press the lever on the front wheels to unlock the front castors e When you have finished moving B O B ensure the castors are re locked Baintech Black Out Buster User Manual v6 4 Unit Diagrams B O B Unit The B O B Unit is composed of the following parts Cabinet Inverter charger combination unit Combi Unit Power distribution unit PDU Unit Battery enclosure 90 00000000000 00000000000 IBERIA on j Front view Rear view Baintech Black Out Buster User Manual v6 5 CA N d 1200 1340 d d d d d A d d A Front view Baintech Black Out Buster User Manual v6 696 Side view PDU Unit PDU Unit Front Panel C BAINTECH Power Products E EI E BLACK OUT BUSTER 1 2 AC Breaker R C B O residual current circuit breaker with overload protection Heartbeat status indicator PDU Unit Rear Panel 6 Non Priority Load AC OUTPUT 0 0 0 0 Ss Y y Y 32 32 O J T7 3 PDU AC Input 6 PDU communication port 4 Non essential sockets 7 Earth 5 Essential sockets NOTE Number of sockets varies on each B O B Model Baintech Black Out Buster User Manual v6 7 Combi Unit Combi Unit Front Panel BAINTECH N Power Products 8 8 System Switch on off 9 LED display e Load percentage e S O C the state of charge of your battery e System status e Failure information 10 11 12 13 14 15 16 o INVERTER OUTPUT CHARGER INPUT OC INPUT P
11. d products however this is not always the case It is not uncommon for larger products Victron Sinergex etc to be repaired See warranty terms set out in full on our website Q How long will it take to process my Warranty claim A Many factors can determine the length of time that a warranty claim can take Typically we can process a warranty within a day or two however there may be circumstances where this can take much longer Time is difficult to predict if we cannot find the cause of or existence of a fault in a product We always try our best to reproduce faults before denying a claim We always assume you have taken the time to return a product to us for a reason PLEASE NOTE THAT MULTI STAGE CTEK CHARGERS CAN TAKE 7 TO 10 DAYS TO GO INTO THE FINAL STAGE OF CHARGE Q Do have to cover the cost of return freight A If warranty terms are complied with and the product is deemed under warranty no If a warranty claim is rejected you must bear the cost of the freight Q Do you need all the cables and accessories returned with the product A No Not unless they form part of the claim i e the cable gets hot or the display panel flashes etc Q When you replace a product under Warranty does my warranty coverage start again A NO Bainbridge warrants replacement products or parts provided under warranty against defects in materials and workmanship from the date of the replacement or repair for ninety 90 days or for the remaining p
12. ect a replacement or a refund Goods presented for repair may be replaced by refurbished goods or substitute goods of the same or similar type rather than being repaired Refurbished parts may be used to repair the product except for sales to Consumers who in the case of a major failure may elect a replacement or a refund Ownership of products returned for replacement or repair under warranty shall upon a decision being made to replace the product be deemed to be transferred to BAINTECH BAINTECH obligation under this warranty is subject to the product returned being a genuine BAINTECH product and in an unaltered and unmodified condition This Warranty is valid within Australia International Warranty Sales of product to purchasers outside Australia are sold on the following conditions 1 Warranty applies as per the provisions specified above provided that Complimentary courier pickup and return service does not apply to any service outside of Australia and New Zealand Any statutory warranties imposed by the jurisdiction in which the purchaser resides are excluded to the maximum extent allowed by law In New Zealand our products come with guarantees that cannot be excluded under the Consumer Guarantee Act 1993 This warranty applies in addition to the conditions and guarantees implied by the Consumer Guarantee Act 1993 Warranty service availability coverage and response times may vary from country to country The following are
13. eep continuous Inv beep overload continuous protection Over temp beep protection continuous DC out over beep voltage continuous Shortcut x x x x x vV beep protection continuous Baintech Black Out Buster User Manual v6 28 Appendix E BOB1000 Inverter Efficiency vs Load Power W 92 00 90 00 88 00 86 00 84 00 82 00 80 00 Inverter Efficiency 78 00 76 00 74 00 100 200 300 400 500 600 700 800 900 1000 Load W BOB2000 Inverter Efficiency vs Load Power W 95 00 90 00 85 00 80 00 Inverter Efficiency 75 00 70 00 200 400 600 800 1000 1200 1400 1600 1800 2000 Load W BOB3000 Inverter Efficiency vs Load Power W 94 00 92 00 90 00 88 00 86 00 84 00 82 00 80 00 Inverter Efficiency 78 00 76 00 74 00 72 00 300 600 900 1200 1500 1800 2100 2400 2700 3000 Load W Baintech Black Out Buster User Manual v6
14. es transportation embargoes or failures or delays in transportation inability to secure raw materials or machinery for the manufacture of their products and delivery of their services acts of God acts of any government or any agency thereof including denials or onerous restrictions on required export licenses and judicial actions If there is no fault found with the product a service fee will apply plus any return freight charges prior to the product being released If the product is out of warranty the service fee will be included in the quote for repair If the quote for repair is denied then the service fee will apply plus freight before the goods are released Explanation Occasionally BAINTECH will receive a product that it cannot fault Even after hours of testing some products will not fail If the product cannot be faulted we cannot process a warranty or repair and we are entitled to recover our time and costs BAINBRIDGE TECHNOLOGIES Technical Centre BAINBRIDGE TECHNOLOGIES provides limited complimentary technical phone support for your product Expert staff can provide technical assistance during normal business hours 5 days a week Be sure to have the following information available before you call Your product s model and serial number A description of the problem or fault Australia 1300 224 683 New Zealand 61 7 3348 8082 option 2 Ifthe warranty service provided does not meet the offer outlined in this document p
15. f water splashes or spray from square mm any direction Protection against entry of dust in sufficient quan 5 Protection from a low pressure jet of water in any tity to prevent satisfactory operation direction Complete protection against entry of dust Protection against heavy seas or a strong jet of water in any direction 7 Protection against immersion up to 1 metre square mm CH ui ARE NOT WATER PROOF PLEASE CHECK THE IP RATING BEFORE RETURNING FOR WARRANTY NOTE M or MARINE SERIES CTEK CHARGERS a Protection against submersion over 1 metre WHEN NO FAULT IS FOUND The following charges will apply Service fees Handheld Units CTEK TECSUP NITRO etc 25 00 GST 27 50 Larger Units Inverters Inverter Chargers Large Chargers B O B B O S S 60 00 GST 566 00 Baintech Black Out Buster User Manual v6 21 ACTIONS WE RECOMMENDED PRIOR TO RETURNING BATTERY CHARGERS INVERTERS amp INVERTER CHARGERS To reduce the chances of sending us a product we cannot fault we ask that you perform the following tests prior to returning the product 1 Battery Condition Please check the condition of the battery specific gravity shorted plates etc 2 Quality of Power Supply Stability of Power Supply is important for the correct operation of electrical products Voltage spikes low or excess voltage can all affect the performance of the product 3 Excessive Load If you are returning an inverter that is cutting o
16. im as quickly and efficiently as possible To access the Repair Authority form please go to www baintech com au warranty How to Obtain Service lA Consult the Users Guide copy provided with your product or available for download from the products section of our website 2 If the product still exhibits the problem contact BAINTECH within the Warranty period and no later than 30 days after the discovery of the claimed defect whichever is the earlier 3 Complete the Bainbridge Repair Authority Form and return this with the goods Please refer to the link at the top of this page be sure to include a copy of your original proof of purchase invoice or receipt 4 Please remove and retain all accessories or cables that are not related to or part of the fault To assist our technicians please include a full description of the fault and the circumstances in which the fault has occurred 5 Return the goods along with the Repair Authority to the address shown below 6 BAINTECH maintains serial number records where applicable of warranty entitlement for all products shipped and or registered and this will be used to validate your end warranty date If you disagree with BAINTECH identification of warranty entitlement you must provide proof of purchase before any warranty service can be performed 7 IMPORTANT note BAINTECH cannot be held responsible for loss of data In some products repair to the goods may result in loss of the
17. inbridge 300W BOB1000 14 hours BOB2000 3000 30 hours Office PC Eftpos machine 160W BOB1000 26 hours BOB2000 3000 50 hours Office PC Eftpos machine Cash Register 185W BOB1000 21hours BOB2000 3000 42 hours Baintech Black Out Buster User Manual v6 Warranty inform Baintech s Black Out Buster comes with a standard 2 year warranty Warranty covers B O B unit only All other components warranty as specified by the manufacturer Please fill out the enclosed warranty registration card to register your warranty with us The reality of dealing with technical products is that occasionally things can go wrong Sometimes it can be the product and sometimes it can be environmental issues like voltage spikes or problems in electrical systems So if you are in the unfortunate situation of needing to lodge a warranty claim we have formulated this guide to help you better understand the way that Bainbridge treats and processes warranty claims and service CAUTION PLEASE OBSERVE CAUTION WHEN WORKING AROUND ELECTRICAL INSTALLATIONS AND BATTERIES PLEASE CHECK YOUR LOCAL STATE LEGISLATION IN RELATION TO WHO CAN PERFORM ELECTRICAL INSTALLATIONS SERVICE amp REPAIR REPAIR AUTHORITY If you need to lodge a warranty claim for any goods please complete and return one of our Repair Authority forms and return with the goods This form has been designed so that we can gather all the necessary information required to process your cla
18. intenance personnel are permitted to open and repair it e Do not expose to dust rain snow or liquids of any type e B O B is designed for indoor use only e Donot block off ventilation otherwise B O B will overheat e Do not place any flammable goods near B O B e Do not allow any metallic objects to come in contact with the batteries e Please remove any metallic jewellery while working with batteries e Do not smoke or allow a spark or flame in the vicinity of batteries e Do not connect B O B to more than one AC source at a time Location B O B Must be installed in a Dry Clean Cool and well ventilated location e Working temperature 0 C 50 C e Storage temperature 40 C 70 C e Relative Humidity 0 95 non condensing e Cooling Forced air Moving Before Moving B O B or replacing batteries e Ensure all electrical connections to the unit are disconnected before moving e Power down the system by placing the System Switch and the DC breaker on the Combi Unit to their off positions Please refer to the diagram on page 8 for location of switch and breaker e Remove the battery temperature sensor so it is out of the way of the batteries for removal e Engage the foot brakes located on the front castors e Disconnect the batteries and remove them from the unit e When removing replacing batteries use appropriate manpower or lifting devices Moving B O B using the castors e Ensure the path is clear from obstru
19. it AC Breaker R C B O 1 breaker is tripped e Check if the Combi Unit System switch 8 is on e Check for any loose power sockets at rear of B O B e Check if the Combi Unit DC Breaker 14 is on e Check for loose battery cable connections e Service plans for B O B are available as an optional extra Contact your installer for more information e This unit should be checked annually by your installer e All repairs shall be carried out by qualified installers only Baintech Black Out Buster User Manual v6 15 Model No BTB 0 B 1000 BTB O B 2000 BTB O B 3000 Original powder coating color RAL7024 AC Input Plug 10A fits standard 10A socket Nominal DC voltage 12 VDC 24 V DC 24 V DC Inverter continuous power W 25 C 1000 2000 3000 Max Charger 0 P Amps Inverter Output Voltage 230 V AC Inverter Output Volts variation 2 max Inverter Output Frequency 50 60hz 0 1 THD lt 3 MEN Link protected Low volt alarm non essential Loads 11 7 v 23 4 v 23 4 v disconnect Transfer time lt 15ms Size 1340 x 600 x 650mm Weight Kg excluding Batteries IEC A C sockets Conformity AS NZS 62040 0 95 non condensing See Appendix B Time to D O D is an estimate with values dependent on the battery selection age temperature and variations in load Range Adjustments by mode GENMode Iagw T Charging range 184VAC 264VAC 184VAC 264VAC Charging recovery range 185V to 265V 194V to 254V BOB
20. lease detail your concerns to After Sales Service and submit your claim by letter to the address below or email sales baintech com au Bainbridge Technologies P O Box 7222 Hemmant Qld 4174 Baintech Black Out Buster User Manual v6 25 Appendix Appendix A BULK ABSORPTION FLOAT BULK min abs timer min bulk timer Bulk 14 40VDC 13 50VDC 12 50VDC Imax lt Imax Return amps 10 lmax m voltage mmm Current min bulk timer Bulk 28 80 VDC 27 00 VDC Return to bulk 25 00 VDC Imax lt Imax Return amps 10 lmax voltage max Eesen max a O s at to timer 8 hr timer 8hr every 240hr min min bulk timer meee Current Maximum Bulk time 8hrs Max absorption time 8hrs The max float time is 10 days If the unit enters inverter mode or the battery voltage drops below 12 5V it exits floating Baintech Black Out Buster User Manual v6 26 Appendix B SOC LEDs when Charging 20 led on Bulk Mode constant current 20 and 40 leds on Bulk Mode constant current and the batt volt gt 12 8V 20 40 and 60 leds on Absorption Mode Constant voltage 20 40 60 and 80 leds on After 1hrs of Absorption Mode Constant voltage or the charging current lt 50 of nominal charging current 20 40 60 80 and 100 leds on Float Mode SOC LEDs when discharging Load LEDs when Charging chg level chg Rating
21. ll automatically shutdown and restart This will happen three times After the third time you need to reduce the appliance load and then turn the unit off and back on Overheat protection If B O B s internal temperature is too high The unit will switch off for overheat protection After cooling down the unit will switch on automatically When the battery temp is higher than 50 C it stops charging when decreased to 40 C it recovers automatically Baintech Black Out Buster User Manual v6 14 Battery over heat protection During charging B O B will keep monitoring battery temperature and will reduce charging rate or even shut down if too high a temperature is detected This will help to prevent thermal runaway of battery and extend the life of the battery Optional Extras Cable Covers We recommend using cable covers to keep your cables organised and safe e Hoor Cable cover hold cables flat to floor e Skirting board cable cover use double sided tape to stick to your skirting boards Lighting B O B works with any regular light fitting and we recommend using energy saving fluorescent or LED globes to maximise your power efficiency Trouble Shooting If your are experiencing any problems with B O B follow the steps below to trouble shoot e Check if the system is plugged into wall socket test to see if power available e Check if the AC In LED and Charger LED are illuminated e Check if the PDU Un
22. not Consumers under the definitions in the Australian Consumer Law may be limited by the following provisions of this warranty Subject to the above provisos and in the absence of any other specific agreement to the contrary BAINTECH will within the warranty period repair or exchange products manufactured or supplied by it either directly or through a reseller in accordance with the following terms WARRANTY TERM 90 days from the date of sale by BAINTECH or a reseller unless a longer period is imposed by legislation including Consumer Guarantees if applicable Baintech Black Out Buster User Manual v6 23 WARRANTY CONDITIONS in addition to statutory Guarantees that apply to sales to Consumers 1 If a product manufactured or sold by Bainbridge Technologies fails to perform in accordance with its specification during normal and proper use due to defects in materials or workmanship by it within the Warranty period BAINTECH will repair the product or exchange the faulty parts within the product or replace the product itself at its cost The cost of collecting and re delivering the product will be reimbursed to the customer upon it being determined that this warranty applies but subject to meeting the conditions set out under the Other Conditions of Sale The decision as to whether to repair or replace the product will be at the sole discretion of BAINTECH except for sales to Consumers who in the case of a major failure may el
23. not covered by the Warranty This Warranty shall not apply to nor cover any of the following circumstances or costs in all sales where the law does not exclude such limitation in a sale to a Consumer where the exclusion is prohibited except where the product is used for a personal domestic or household use and the product is not used for those purposes BAINTECH will take reasonable steps to provide product service and provide replacement parts where it is commercially prudent and possible to do so Repaired or exchanged items are warranted for the longer of the balance of the original product Warranty or 90 days from the date of service completion whether warranty service or otherwise on the same terms and conditions as the original warranty This Warranty is personal to the person or organisation that acquires the product from a BAINTECH or an authorised Reseller and may not be transferred to a subsequent owner other that as provided in the Australian Consumer law If Courier Pickup and Return is required for your product you are required to contact BAINTECH to arrange this service using BAINTECH designated freight carrier BAINTECH will not accept charges or liability for any freight arranged by you Please ensure that the product is sufficiently padded and boxed for transport BAINTECH does not accept any responsibility for damaged product in transport due to inappropriate packaging This courier service is only applicable between your loca
24. oad when the B O B is in inverter mode outage on the BOB 3000 and 2000 you may overload the installation input circuit breaker when the outage ends due to the charging load when the grid reconnects B O B has a built in status indicator located in the logo on the unit The heartbeat of this logo will light up in different colours to signify different stages of B O B working JE A battery alarm will start beeping when the Voltage reached 11 7V on a BOB 1000 and 23 4V on a BOB2000 or 3000 When this happens the non critical loads will be disconnected Red Batteries low Green Batteries full Yellow Inverter on supplying AC power from the batteries IT IS IMPORTANT TO SAVE AND BACK UP ANY AND ALL DATA BEFORE PERFORMING THESE TESTS Initial Testing Once you have completed installation of this unit as per page 14 disconnect B O B from the wall power socket Your connected devices should remain powered up and this indicates that B O B is working Reconnect the wall socket Circuit Protection Testing Disconnect all AC loads from B O B Push the Test button on the PDU Unit Front Panel AC Breaker R C B O 1 this will trip the RCD and disconnect power to all the appliances If this happens then the RCD is working Reset the RCD by turning the breaker back on We recommend that you perform this test monthly Overload Protection If the load is more than the unit s rating for more than 60 seconds B O B wi
25. ortion of the original product s warranty whichever provides you longer coverage All products sold are covered with statutory guarantees if sold to consumers Baintech Black Out Buster User Manual v6 22 GENERAL INFORMATION AND OPTION TO REPAIR Should you be in the unfortunate situation of having a warranty claim rejected it may be optional to have the product repaired Bainbridge has an extensive service and repair department headed by a qualified electronics engineer and in many cases we are able to repair the faulty product Some products are difficult or unable to be repaired due to modern manufacturing techniques this is particularly common in hand held battery chargers Many of the larger products can be repaired and returned to service Baintech warrants replacement products or parts provided under this warranty against defects in materials and workmanship from the date of the replacement or repair for ninety 90 days or for the remaining portion of the original product s warranty whichever provides you longer coverage For larger products such as inverters larger chargers and inverter chargers Bainbridge may at its discretion offer the following services e Exchange Products Depending on availability we may at our discretion send you an exchange product so that you can continue to function while we test and repair your product e Advanced Warranty If your product is mission critical we may elect to send you a new product on
26. put voltage frequency and waveform and transfer time from generator power to inverter power will be 2 seconds when the generator is used as mains power This will result in appliances losing power for 2 seconds during transfer e g the generator is running and is suppling power to BOB and stops due to low fuel this will result in the connected loads losing power for 2 seconds and then the inverter in BOB will start up and supply power to the connected loads If you have a generator that has good quality output you can leave the BOB set to Grid mode and the transfer time will be 15ms By switching on Dip Switch 5 you can set the system to work with a generator with a poor AC output Under GEN mode following range will be adjusted Voltage range 170VAC 280VAC Frequency range 40Hz 70Hz Waveform less sensitive Time delay 2 seconds when generator is used as mains power Charging range 184VAC 264VAC Charging recovery range 185V to 265V This configuration will adjust the minimum quality of AC input which BOB will qualify and pass through to your AC appliance Voltage or frequency variation might cause damage for particular load Before adjusting these settings refer to electrical rating of connected load Failure to follow the instructions can cause damage to connected appliances Under GRID mode following range will be adjusted Voltage range 184VAC 264VAC Frequency range 45Hz 65Hz Time delay 15ms Charging range
27. tion and BAINTECH and may not be available in some areas Transport time varies depending on location In sales to persons who are not defined as Consumers under the Australian Consumer Law and in sales to Consumers where products are NOT used for personal domestic or household purposes BAINTECH liability is limited to the actual cost of repair or replacement of the product and does not extend to any other loss of whatsoever nature or howsoever incurred including any form of consequential damage or loss In the event of the product being incapable of repair or replacement BAINTECH may in its absolute discretion elect to refund the purchase price actually paid by the customer of the product in full discharge of its liability under this warranty except for sales to Consumers who in the case of a major failure may elect a replacement or a refund Baintech Black Out Buster User Manual v6 24 10 Non authorised disassembly of any product or attempted repair by persons not accredited or authorised by BAINTECH will void its warranty This includes removal of covers or the replacement of internal fuses BAINTECH will not be responsible for any failure to perform its warranty obligations due to causes beyond it s control force majeure including without limitation fires floods earthquakes explosions accidents acts of public enemy wars rebellions insurrections sabotage epidemics quarantine restrictions labour disputes labour shortag
28. ut please ensure that the load being supplied does not exceed that of the product It is worth noting that some microwaves may say 600W but in fact draw up to 1500W when heating FREQUENTLY ASKED QUESTIONS amp ANSWERS Q Is damage to my batteries caused by a defective BainTech product covered by warranty A If the damage is caused by the warranty fault The Australian Consumer Law entitles a purchaser defined as a Consumer under that Act in the event of a major failure to recover compensation for any other reasonably foreseeable loss or damage Otherwise No because there is no way to determine whether the alleged damage is caused by the product or due to a battery fault or misuse of the battery or product Q Why do you charge a service fee A BainTech tries under every circumstance to process a warranty claim but on some occasions we will be forced to reject a claim If this is the case we must charge a fee to recover our time and any freight costs It is not reasonable to expect Bainbridge to be out of pocket for products that have no fault or are outside of Warranty terms Q Will get a new product if under Warranty A The Australian Consumer Law entitles a purchaser defined as a Consumer under that Act in the event of a major failure to a replacement product or a refund at their election Otherwise repair or replacement is at Baintech s discretion In such cases Typically a replacement will be provided for smaller hand hel
29. y DC Power to B O B UNIT AND VOID WARRANTY REVERSE POLARITY OF BATTERY CONNECTIONS WILL DAMAGE Wanna ME ANNAN N NANANNANA NNN NN NANA NNN VK NNN SANS Baintech Black Out Buster User Manual v6 11 BTBOB1000 is a 12V DC system with 2 12V batteries connected in parallel DC in lea A 12V BOB1000 DCin Battery Temperature Sensor BTS BTBOB2000 3000 is a 24V DC system with 2 strings of 2 12V batteries connected in series and the strings connected in parallel DC in 12V 12V 80B2000 3000 LIN __ 12V ___ Y AAA DC in Batteries are connected with nut amp Bolt Connection on the battery terminals Battery Temperature Sensor BTS Baintech Black Out Buster User Manual v6 12 System Set up Please reter to the pane O lagrams on page 8 and 9 during System Set up 1 Connect and hand tighten the supplied AC cable between the Combi Unit AC Output 17 and the PDU Unit AC Input 3 2 Connect Cat5 cable between Combi Unit PDU Communications Port 20 and PDU Unit PDU Communications port 6 3 Turn Combi Unit DC Breaker 14 ON 4 Connect mains plug to the 10A wall socket and switch ON WARNING Check that the total load on the wall socket circuit will not overload the circuit breaker in the installation 5 Turn Combi Unit System switch 8 ON 6 Switch PDU Unit Front Panel AC Breaker R C B O 1 ON
30. ys a week Be sure to have the following informa tion available before you call e Your product s model and serial number e A description of the problem or fault Australia 1300 224 683 New Zealand 61 7 3348 8082 option 2 WATER DAMAGE Where applicable the product will have the International Protection or IP rating clearly marked on the product This classifies the degrees of protection provided against the intrusion of solid objects including body parts like hands and fingers dust accidental contact and water in electrical enclosures The stand ard aims to provide users more detailed information than vague marketing terms such as waterproof Example IP65 Complete protection against entry of dust amp protection from a low pressure jet of water in any direction First Digit Second Digit Not tested no protection specified Not tested no protection specified No protection provided No protection provided 1 Protection against entry of objects larger than 50 1 Protection against drops of water falling vertically square mm 3 Protection against entry of objects larger than 12 2 Protection against drops of water falling vertically when the luminaire is tilted up to 15 degrees from its normal position 3 Protection against entry of objects larger than 2 5 Protection from entry of water spray from angle of up square mm to 60 degrees from vertical Protection against entry of objects larger than 1 0 4 Protection from entry o
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