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Travelport Enhanced Ticket Itinerary User Manual

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1. Travelport gt Travelport Enhanced Ticket Itinerary User Manual Version 2 0 Release 11 0 0111 0 11 Mar 2011 This document contains proprietary Travelport information ETI v2 0 User Manual Travelport 2011 Travelport All rights reserved All Travelport logos and marks as well as all other Travelport proprietary materials depicted herein are the property of Travelport LP and or its affiliates 11 Mar 2011 Page 2 ETI v2 0 User Manual Travelport Document Control Sheet Document History Release Description of Authored 10 0 0 6 April 10 IJIRA ET 5 Ranjeet Singh Ashish Jain Nisha Sagar 10 0 0 11 May 10 JIRA ET 5 Ranjeet Singh Ashish Jain Nisha Sagar 10 1 0106 0 8 Dec 10 JIRA ETI 8 Savita Kumari Manjeet Nisha Sagar Sharma 10 1 0110 0 17 Dec 10 TD109 Savita Kumari Manjeet Nisha Sagar Sharma Section Sharma 2 6 2 6 1 2 6 2 5 7 11 0 0111 0 11 Mar 11 Typos grammar and AbigailLee Abigaili Lee Abigail Lee sentence structure correction 11 0 0111 0 4 Mar 11 RQ 0031 RQ 0033 Savita Kumari Manjeet Nisha Sagar WMar20 0 Page ETI v2 0 User Manual Travelport Table of Contents 1 Torun the El application Aa 5 1 1 Run from Viewpoint Custom Toolbar 0 00 cc cccceccceececeeeeeeeeeeeeeceeesaeeesaueeseeseeeeseeeaes 5 1 2 Pre requisites to starting the ETI application ww wwwmmmmmamwanwa mwanana 5 2 Messages returned by the ETI Applica
2. Figure 15 By clicking on the OK button of the print dialog the generated ETI Document will be printed A button with the label Email will be provided on the mask as well as a Send as option with a dropdown menu is provided The dropdown menu has two options Attachment amp Inline By default the Attachment option will be selected The Inline option in the dropdown menu will only be available when the Output ETI Document Format is selected as HTML In the case that the Attachment option is selected in the dropdown menu and the user clicks on the Email button then a new mail window will be displayed in the default email client for the user with the Generated ETI Document as an attachment All fields To CC BCC Subject Body of the mail will be blank user will have to manually enter the details into these fields Should the Inline option be selected in the dropdown menu a new email in the default email client for the user with the Generated ETI Document as inline text is displayed All fields To CC BCC Subject Body of the mail will be blank user will have to manually enter the details into these fields A button with the label Cancel is provided Upon selecting Cancel the script will abandon the process and close the mask Page 11 Travelport ETI v2 0 User Manual Travelport 4 Settings Mask To navigate the Settings mask user clicks on Setti
3. City Booking Class Fare Basis MWE Pero 11 Mar 2011 Page 22
4. figure 23 Galileo Desktop Booking File WANG T File Edit Air Fares Car Hotel Queues Map View BESSI Window Help Reorder Segments cr Options a D B a ji ax 7 BS Execute Custom Check Rules RB F vet Terminals Customer Shop Air Fares Relay gt Finish IssueDocs E Mail Web gt OOint Custom Toolbar Editor Figure 23 b Click on the Add New button File wiew Help Button Definition i Ej t Button Image Bitmap File A ETI bmp CMp ewlir Content T oolbar ArtworkS ETI bmp Browse ETI External Executable Tool Tip for this button C fp ewdir CustomViewpo ETI Button ct i Uon ACHA Viewpoint Shortcut C Viewpoint Method Relay Tool C Relay Tool Scriptwriter Plus Script I gt C Execute Script tC o web URL ___MoveUp C web Page Ea Move Down pa Executable File Delete f External Executable CMp swir CustomviewpointE TIM ravelport E TI exe Browse o Deaete Optional command line argument Add New External E ecutable Modify Event Data C Fire Viewpoint Event Clear Figure 24 41 Mar 2011 age 18 ETI v2 0 User Manual Travelport c Specify the following parameters for the corresponding field Button Image Bitmap File lt Drive Letter gt fp swdir Content Toolbar Artwork ETI omp Tool Tip for this button ETI External Executable lt Drive Letter gt fo swdir CustomViewpoint ETI Travelport ETl exe Note lt Drive Letter gt rep
5. on the ETI button to run the ETI application again 2 4Not able to retrieve information This message is displayed when ETI is not able to retrieve the PNR information Electronic Ticket Itinerary Settings Help Not able to retrieve information for the PNR to generate the ETI document Please try again later If the problem persists please contact the Help Desk Figure 5 Click OK to close the error window and contact to the Help Desk to run the application should the problem persists 11 Mar 2011 Page 6 ETI v2 0 User Manual Travelport 2 5 Error occurred while trying to generate the ETI Document This message would only be displayed when The TCT web service does not respond before time out The TCT web service respond with an error code The DPDS web service does not respond before time out The DPDS web service respond with an error code The script is not able to successfully save the Generated ETI Document in the predefined folder 2 Electronic Ticket Itinerary Settings Help Error occurred while trying to generate the ETI Document Please try again later If the problem persists please contact the Help Desk Figure 6 Click OK to close the error window and contact to the Help Desk to run the application should the problem persists 2 6 Generating the ETI Document 2 6 1 Single Ticket 1 If the check box for the field Display Optional Fields Selection when generating the ETI Do
6. select unselect the following optional fields for the ETI Document FOID Fare Calculation Partial Fare Calculation Special Request SSR Published Fare IT Special Request Status SSR Status Total Fare Currency Code IT Eticket Status Additional Fare Currency Code IT Mileage Membership Number Endorsement Agency Name Tax Amount Agency Address Tour Code Agency Telephone FOP Associated Remarks Original Ticket Unassociated Remarks Booking Class Code Display optional fields selection when generating the ETI document Generate ETI Document Figure 10 2 If the check box of field Display Optional Fields Selection when generating the ETI Document in Configuration Optional Field file is unchecked and the PNR has multiple tickets then the ETI mask would be displayed with the option to select eTickets as per below figure 11 Note Please save the settings and restart the ETI application when modifications have been made 2 Electronic Ticket Itinerary Settings Help Select the etickets to Generate the ETI Document A single ETI document will be generated for the selected etickets 784 1691205023024 SHEPHERDSON STEV 018 1651248085 SHEPHERDS ON STEV 999 1691205045 SHEPHERDS ON STEV Generate ET Document Figure 11 11 Mar 2011 Page 9 ETI v2 0 User Manual Travelport When the user clicks on the Generate ETI Document button then below message is displayed figure 12 Ele
7. Headerlmage gt lt DisableUploaderControl gt e The user can enable the Template option in the first dropdown menu by changing the value 0 of the TemplateOption tag in the configuration file Settings xml lt DisableUploaderControl gt lt TemplateOption gt 0 lt TemplateOption gt lt Headerlmage gt 0 lt Headerlmage gt lt DisableUploaderControl gt e The user will also be able to enable disable the option of Header Image in the first dropdown menu through a configuration file Settings xml by changing the value of the Headerlmage tag e The second dropdown menu will only be enabled when Template is selected in the first dropdown menu e The option Header Image in the first dropdown menu will be disabled when a file for Header Image has been added to the File s to Upload list Wa i age 16 ETI v2 0 User Manual Travelport e The option Header Image in the first dropdown menu will be enabled when a file for Header Image has been removed from the File s to Upload list e The option Main Template in the second dropdown menu will be disabled when a file for Template Main Template has been added to the File s to Upload list e The option Main Template in the second dropdown menu will be enabled when a file for Template Main Template has been removed from the File s to Upload list e The Add File button will only be enabled when a file
8. avelport 8 5 To change the TCT Travel Codes Translator Web Service URL Open ETIl exe config in notepad or any text editor This file is located in lt Drive Name gt FP SWDIR CustomViewpoint ETI where the lt Drive Name is the drive where Galileo Desktop is installed Change the value as highlighted below lt appSettings gt lt add key TCTURL value https americas webservices travelport com B2BGateway service TravelCodesTrans lator gt lt appSettings gt 8 6 To change the Identity Details used to communicate with the host while using XML API Open ETI exe config in notepad or any text editor This file is located in lt Drive Name gt FP SWDIR CustomViewpoint ETI where the lt Drive Name is the drive where Galileo Desktop is installed Change the value as highlighted below lt add key XMLAPI_ Vendorld value XMDL gt lt add key XMLAPIVendorType value G gt lt add key XMLAPI_ Sourceld value GASCTS gt lt add key XMLAPI SourceT ype value G gt 8 7 To change the Booking Agent Value Open ETI exe config in notepad or any text editor This file is located in lt Drive Name gt FP SWDIR CustomViewpoint ETI where the lt Drive Name is the drive where Galileo Desktop is installed Change the value as highlighted below lt add key BKAGT value Galileo gt 8 8 To change the Vendor Locator File Name 11 Mar 2011 Open ETI exe co
9. ctronic Ticket Itinerary Help Generating the ETI Document Figure 12 Click Cancel if you want to cancel the request to generate the ETI Document Note A single ETI Document will be generated for all the selected eTickets 3 Display ETI Document When the ETI Document in the selected format is generated successfully then the contents of the generated document will be displayed figure 13 The contents of the generated ETI are non editable Electronic Ticket Itinerary E Ticket Itinerary Booking Reference VX50QE Issuing Airlines AIR NEW ZEALAND Booking pple chris Ticket Issue Date 20SEPO9 Issuing Place Hong roe ZHK Ticket Number 016 9900790588 589 Issuing IATA 13305213 O7MAY FRI HONG KONG NZO38 1810 ECONOMY CY AUCKLAND T INTL 0900 Si A 772 FLYING TIME 10H SOM NON STOP NVB NYA 3ZIMAY SEAT REQ 35C CONFIRMED MEAL DINNER BREAKFAST BAG 20K OPERATED BY AIR NEW ZEALAND SPECIAL REQUEST VEGETARIAN VEGAN MEAL CONFIRMED AIRLINE REF AIR NEW ZEALAND NZ AQMI AIRLINE OFFICE NUMBER NZ HONG KONG 352 58628988 OOMAY SUN AUCKLAND QF3825 1600 ECONOMY CY AUCKLAND T INTL 2300 1 REQUEST COPEN 343 FLYING TIME 05H OOM NON STOP NY VA ZIMAY SEAT REQ 32A PENDING MEAL DINNER sees AET BAG 20K OPERATED BY QANTAS AIRWAYS SPECIAL REQUEST VEGETARIAN VEGAN MEAL RQUEST AIRLINE REF QANTAS AIRWAYS LTD QF 3YQW2D ETI Document successfully generated Click on one of the buttons below to cont
10. cument in Configuration Optional Fields file is checked and the PNR has a single ticket then the ETI mask would be displayed with the option to select eTickets and select unselect Optional Fields as per below figure 7 Note Please save the settings and restart the ETI application when modifications have been made Electronic Ticket Itinerary Settings Help Select the etickets to Generate the ETI Document A single ETI document will be generated for the selected etickets 057 3761598864 865 SUN CHEUKYUENMR Configure Optional Fields Please select unselect the following optional fields for the ETI Document FOID Fare Calculation Partial Fare Calculation Special Request SSR Published Fare IT Special Request Status SSR Status Total Fare Currency Code IT Eticket Status Additional Fare Currency Code IT Mileage Membership Number Endorsement Agency Name C Tax Amount Agency Address Tour Code Agency Telephone FOP Associated Remarks Original Ticket Unassociated Remarks Booking Class Code Display optional fields selection when generating the ETI document Figure 7 11 Mar 2011 Page 7 ETI v2 0 User Manual Travelport When the user clicks on the Generate ETI Document button then below message is displayed figure 8 when ETI is generating the Document 2 Electronic Ticket Itinerary Help Generating the ETI Document Cancel Figure 8 Click Cancel if you want to cancel the requ
11. data oe 2 Messages returned by the ETI application 2 1 Galileo Desktop is not signed in This message is displayed when the user clicks the Viewpoint Custom Toolbar ETI button to initiate the scripts and the user is not signed in to Galileo Desktop Figure 2 29 Electronic Ticket Itinerary Help Please sign in to Galileo Desktop to generate the ETI Document Figure 2 Click OK to close the error window and then a Signin to Galileo Desktop1 x 2 x b Retrieve the PNR c Then click on the ETI button to run the ETI application again 11 Mar 2011 Page 5 ETI v2 0 User Manual Travelport 2 2 No PNR is retrieved When no PNR is retrieved in Galileo Desktop and the Viewpoint Custom toolbar ETI button is clicked the following message is displayed Electronic Ticket Itinerary Settings Help No PNR found Please retrieve or create a PNR to generate the ETI Document Figure 3 Click OK to close the error window and then retrieve a PNR Click on the ETI button to run the ETI application again 2 3 PNR does not contain any valid ticket This message is displayed when the PNR retrieved in Galileo Desktop does not contain any valid ticket 2 Electronic Ticket Itinerary Settings Help Active PNR does not contain any valid ticket to generate ETI Documents Figure 4 Click OK to close the error window and then retrieve a Valid PNR with Ticket Status OPEN USED CKIN and ARPT Click
12. eOut ccccceeceeeeeeeeeeeeeeeeaeeeeeseeeeeeaeeeeesaaeees 19 8 5 To change the TCT Travel Codes Translator Web Service URL w mes 20 8 6 To change the Identity Details used to communicate with the host while using XML APD IA 20 8 7 To change the Booking Agent Value ccccccceecceeeceeeceeeseeeseeeceeeceeeceeesseeseeeneeenes 20 8 8 To change the Vendor Locator File Name ccccseccceeeeseeeceeeeseeeeeeeeeeeeeseeesaeeesaees 20 9 Frequently Asked Questions FAQS ii stn pleceieitere 21 VO AP ii aa 22 1O Taa r oV ET POI Tra E T MA MPANA NOU WAKILIA 22 11 Mar 2011 Page 4 ETI v2 0 User Manual Travelport 1 To run the ETI application 1 1 Run from Viewpoint Custom Toolbar After installing the ETI application refer to Installation manual for installing the ETI application a new button Figure 1 will be added created in the Viewpoint Custom Toolbar of Galileo Desktop To run the ETI application a Sign into Galileo Desktop b Retrieve the PNR c Then click on the ETI button to run the ETI application ee eo oe amp bi ale a in re AOD Figure 1 1 2 Pre requisites to starting the ETI application The user should be signed in to Galileo Desktop ver 1 x 2 x The PNR Booking file should be retrieved in Galileo Desktop c The PNR should have all the required information to generate the document for ETI Please refer to the appendix for the list of mandatory
13. efer to section 6 7 70 manually adds the button menu item for the ETI application for more details What are the pre requisites for installing and running the ETI application Refer to the Installation Manual for more details for the Installation pre requisites Refer to section 7 2 Pre requisites to starting the ETI Application for more details on executing the ETI application The PDF file is not opening on my system You need to have Adobe Acrobat Reader 6 x above or a compatible PDF reader installed on your system in order to view the PDF file When I used the application for the first time the PDF file took a long time to generate on my system The first time you try to create the PDF for ETI it may take a little longer This is because when you use the application for the first time the application configures itself and this activity can take some time Is there a maximum un associated remarks line captured on ETI ETI will print only the first top three lines of un associated remarks field Does ETI use Microsoft Outlook email function Yes ETI works on Microsoft Outlook as well as Outlook Express Page 21 ETI v2 0 User Manual Travelport 10 Appendix 10 1 Mandatory ETI data The PNR Booking File should contain the following data to be able to successfully generate the PDF for ETI PNR number Airline Name Ticket Issue Date Ticket Number Last name and First name of the passenger From City To
14. en there are no files in the File s to Upload list e Select File to Upload along with a text box and a button labelled to select a file will be provided The text box will be read only e By default the text box will be blank e The user can click on the button with the label to select a file When the user clicks on the button the following screen will be displayed figure 21 ETI htm FlightItinerary htm My Recent SpecialRequest htm Documents My Documents gs hy Computer J File name openFileDialog1 wa _ My Network Files of type AL Files htrl htm Figure 21 e Select the correct file and then click on the Open button The selected file name will be displayed in the corresponding textbox e Upload As with two dropdown menus will be provided e The first dropdown menu for Upload As will contain Template and Header Image e The second dropdown menu for Upload As will contain Main Template Sub Template amp Image e By default in the first dropdown menu Header Image will be selected In the second dropdown menu Main Template will be selected e By default the option for Template in the first dropdown menu will be disabled through the configuration file Settings xml by changing the TemplateOption tag value 1 lt DisableUploaderControl gt lt TemplateOption gt 1 lt TemplateOption gt lt Headerlmage gt 0 lt
15. est to generate the ETI Document 2 If the check box of field Display Optional Fields Selection when generating the ETI Document in Configuration Optional Field file is unchecked and single ticket is available in an active PNR then the document is directly generated The below message is displayed figure 9 when ETI is generating the Document Note Please save the settings and restart the ETI application when modifications have been made Electronic Ticket Itinerary Help Generating the ETI Document ats tat Cancel Figure 9 Click Cancel if you want to cancel the request to generate the ETI Document 11 Mar 2011 Page 8 ETI v2 0 User Manual Travelport 2 6 2 Multiple Ticket 1 If the check box of field Display Optional Fields Selection when generating the ETI Document in Configuration Optional Field file is checked and the PNR has multiple tickets then the ETI mask would be displayed with the option to select eTickets and select unselect Optional Fields as per below figure 10 Note Please save the settings and restart the ETI application when modifications have been made Electronic Ticket Itinerary Settings Help Select the etickets to Generate the ETI Document A single ETI document will be generated for the selected etickets 784 1691205023 024 SHEPHERDSON STEV 618 1691243085 SHEPHERDSON STEV 999 1691205025 SHEPHERDSON STEV Configure Optional Fields Please
16. he Fare Calculation value is changed by the user then as per enhancement Published Fare Total fare and Additional Fare should be changed as per document So if the user checks unchecks the corresponding checkboxes and changed the values of Published Fare Total Fare and Additional Fare then the last updated value will remain Note Please save the settings and restart the ETI application when modifications have been made 6 Template and Image Uploader Mask To open the Template and Image Uploader mask please click on Upload Template and Image button of Settings mask Template and Image Uploader Application Select Upload Category Agency Default Select File to Upload Upload As Header Image kal File s to Upload for Agency Default Filename Upload As Remove Cancel Figure 20 e The currently selected application ETI along with the label Application will be displayed figure 20 e Select Upload Category along with a dropdown menu is provided The dropdown menu will have the following values Agency Default and Agent Default e By default Agency Default will be selected in the Select Upload Category dropdown menu Wa Page 15 ETI v2 0 User Manual Travelport e The Select Upload Category dropdown menu will be disabled once a file has been added to the File s to Upload list The dropdown menu will be enabled again wh
17. inue Send as Attachment v Figure 13 e When the DPDS web service has responded with the generated ETI Document and the script has successfully saved the ETI document in the specified folder The following text will be displayed ETI Document successfully generated Click on one of the buttons below to continue e A button with the label Save will be provided on the mask User can click on the Save button opening a save dialog figure 14 11 Mar 2014 age 10 ETI v2 0 User Manual 11 Mar 2011 Emy Documents E My Computer hu F sae Sry Metwork Places Documents Ma Documents File name PWES W My Network Save as tupe Adobe PDF Files pdf Figure 14 Enter the file name and save the generated ETI Document in the desired location A button with the label Print will be provided on the mask By clicking on the Print button the print dialog will open Printer Blame a HP Deskjet F4200 series al Status Idle Find Printer HP Deskjet F4200 series Type Where USBodi Print to File Comment C Manual duplex Page range Copies Al Humber of copies co Current e KO Pages Collate Type page numbers as page ranges separated by commas counting From che start of the document or the section For example type 1 3 5 12 or plsi pisz plss piss Print al pages in range we Pages per sheet 1 page a Scale bo paper size Mo Scaling ae
18. is selected in the Select File to upload e On clicking on any of the icon W recycle bin for the File s to Upload grid the corresponding file will be removed from the list e On clicking the Upload button the listed files in the File s to Upload grid will be processed and uploaded to the DPDS server e On clicking the Cancel button Upload Template and Image mask will close 7 Help Menu The Help Menu will have a sub menu labelled About ETI When the user clicks on the sub menu About ETI the following screen will be displayed This gives details about ET Product and Release Version figure 22 About ETI Electronic Ticket Itinerary Product Version 20 Release Version 11 0 0111 0 Figure 22 Click on the Ok button and the above window will close 11 Mar 2014 age 17 ETI v2 0 User Manual Travelport 8 Configuring the ETI application Note In most cases for normal operation of the application you would not be required to change any of the default settings Please change the settings only when required or instructed to do so 8 1 To manually add the button menu item to the ETI application 8 1 1 For Galileo Desktop 1 x amp 2 x Viewpoint Custom Toolbar Editor can be used to manually add the button to the ETI application in the Viewpoint Custom Toolbar Only applicable for Galileo Desktop 1 x amp 2 X a Open the Viewpoint Custom Toolbar Editor
19. nfig in notepad or any text editor This file is located in lt Drive Name gt FP SWDIR CustomViewpoint ET where the lt Drive Name is the drive where Galileo Desktop is installed Change the value as highlighted below lt add key Frequency_Days_ FF_VndLoc value 1 gt lt add key VndLocDetailsFileName value C eti VndLocDetails xml gt Page 20 ETI v2 0 User Manual Travelport 9 Frequently Asked Questions FAQs a 11 Mar 2011 keep getting Error ccurred while trying to generate the ETI Document Please try again later If the problem persists please contact the Help Desk when try to generate the PDF for ETI One of the probable cause for this error message is a slow network or no network connection Slow Network The application has a pre set time for which it waits for the PDF file to be generated If the PDF file is not generated by that time then the Time Out happens and this error message is displayed If you feel you have a slow network you can try to increase the Time Out period Refer to section 6 2 To change the DPDS Web Service Timeout for more details No Network If there is a breakage in the network connectivity then the application would return this error message Check your network connectivity and try again If the above does not help you then please contact Travelport Help desk for more troubleshooting Setup did not create the button for the ETI application R
20. ngs menu of ETI mask figure 6 The following screen will be displayed figure 16 2 Electronic Ticket Itinerary Settings esen o Figure 16 e A text box password field with the label Password is provided along with a button labelled Unlock e By default the Password text box will be blank and all other controls except the Unlock button amp textbox on the mask will be disabled e The default password would be GALILEO This default password is user configurable The user can open the Settings xml file and change the password value in lt Password gt GALILEO lt Password gt under lt SystemSettings gt tag e Enter the password and click on the Unlock button If the password is a match with the stored password then all the controls of the mask will be enabled figure 17 Otherwise the password textbox will remain blank and the cursor focused on the textbox 2 Electronic Ticket Itinerary Settings Password Settings Output ETI Document Format PDF Ww Opel een g Selected ETI Template Agent Default Template wt Upload Template and Image Configure Optional Fields Figure 17 e Output ETI Document Format along with a dropdown menu is provided The dropdown menu will have the following values HTML DOC RTF amp PDF e By default the previously saved value will be selected The user will be able to change the document format from the dropdown menu 41 Mar 2011 age 12 ETI v2 0 Use
21. r Manual Travelport e Output Folder is provided along with a text box and a button The text box is non editable by the agent By default the previously saved value will be populated in the text box e When the user clicks on Output Folder button a Browse For Folder window will open figure 18 Please select the ETI Document Folder amp click on the OK button The path of the folder will be populated in the text box Browse For Folder ES Desktop E3 My Documents E3 P My Computer E3 a My Network Places a Recycle Bin E O APAC Analysis D ATS Code Review fm 47 SDocuments 9 Code Scan 1553 Coding convention and AFI 9 CR HRS Benchmarking 55 ETR ETI XML Sample for DPOS Request 9 Friend n Family w Make New Folder OK Figure 18 e The option Selected Header Image along with a dropdown menu is provided The dropdown menu will have the following values No Image Agent Default Header Image and Agency Default Header Image On the first execution No Image will be selected Thereafter by default the previously saved value will be selected e The user will be able to disable the Selected Header Image dropdown control through a configuration setting in the configuration file The user can open the Settings xml file and modify accordingly lt SetimgControldisable gt TRUE lt SetImgControldisable gt under lt SystemSettings gt tag e Should the selected Output ETI Documen
22. resents the drive where Galileo Desktop has been installed d Click on Modify to update e Click on File Save to save the toolbar settings f Click on File Exit to exit 8 2 To change the DPDS Web Service Timeout Open ETI exe config in notepad or any text editor This file is located in lt Drive Name gt FP SWDIR CustomViewpoint ET where the lt Drive Name is the drive where Galileo Desktop is installed Change the value of the key DPDS_WS_TimeOut in the file lt add key DPDS WS TimeOut Valuez 2 gt 8 3 To change the DPDS Web Service URL Open ETI exe config in notepad or any text editor This file is located in lt Drive Name gt FP SWDIR CustomViewpoint ETI where the lt Drive Name is the drive where Galileo Desktop is installed Change the value as highlighted below lt appSettings gt lt add key DPDSURL value https americas webservices travelport com B2BGateway connect DPDS DPDSServi ce svc gt lt appSettings gt 8 4 To change the TCT Web Service Timeout 11 Mar 2011 Open ETl exe config in notepad or any text editor This file is located in lt Drive Name gt FP SWDIR CustomViewpoint ET where the lt Drive Name is the drive where Galileo Desktop is installed Change the value of the key TCT WS TimeOut in the file lt add key TCT WS TimeOut Valuez 2 gt Page 19 ETI v2 0 User Manual Tr
23. t Format be HTML then the selected value for the dropdown menu for Selected Header Image will be No Image The dropdown menu will also be disabled e Selected ETI Template along with a dropdown menu is provided The dropdown menu will have the following values Travelport Default Template Agent Default Template and Agency Default Template On first execution Travelport Default Template will be selected Thereafter by default the previously saved value will be selected e The user will be able to disable the Selected ETI Template dropdown menu through a configuration setting in the configuration file The user will open the Settings xml file and modify accordingly lt SetlempControldisable gt TRUE lt SetlempControldisable gt under lt SystemSettings gt tag e By default the Selected ETI Template dropdown menu on the settings mask will be disabled and Travelport Default Template would be selected e A button with the label Upload Template and Image is provided Upon clicking on the button the Upload Template and Image mask will be displayed e A button with the label Configure Optional Fields is provided Upon selection the Configure Optional Fields mask will be displayed 41 Mar 2011 age 13 ETI v2 0 User Manual Travelport e A button with the label Save is provided e On clicking the Save button if the path for the Output Folder does not e
24. tion cc ccccccececeeeceeeeeeeseeeseeeseeesseeneeeneeeneeenes 5 2 1 Galileo Desktop is NOt SIGNedIiN mmmmmemamamamama muwa wunawuna kuna wunamuna kuna wunuwunuwa 5 22 NOPNRIS retrieved ii aa 6 2 3 PNR does not contain any valid ticket cccccccseccseeeseeeeeeeeeeeeeeeeeeeeeeeseeeneeeaeeeaaes 6 2 4 Not able to retrieve information ccccccsecceecceeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeaueeseeeneeeaeeenees 6 2 5 Error occurred while trying to generate the ETI DoCument cccceeeeseeeeeenees 7 2 6 Generating the ET DOCUMENT AA a 7 2 6 SNS NICKEL ccctieceds ie Qscyembeciedatied ceed iuduede iad eebberied Mad chat cesetiedatedeediateenties 7 26 2 M ltpie NKA ki S T AA 9 Oe DISEASE Meas ants 10 Ae SA MA 12 5 Configure Optional Fields Mask cccccceccccssecceeeeeceeeeeeeeeeseueeeseeeeseecesseeeeseueesaeeesaes 14 6 Template and Image Uploader Mask ccccccccsscccseecceeeceeeeceeeceueeseeesseeessueeseeesseeess 15 fe PEDMONU ii AA AA 17 8 Contiguring the ET Application ia aa 18 8 1 To manually add the button menu item to the ETI application 18 8 121 FOF Galil DESKIOO 1X AAA 18 8 2 To change the DPDS Web Service TIMGOUL ccccceeccceeeeeceeeeseeeeeeeeeeseeeesneeeenees 19 8 3 To change the DPDS Web Service URL w wwwmwwmamwnamunanwnnunznunununununuzanuzanuzawuza 19 8 4 To change the TCT Web Service Tim
25. us on the text box e The user can select unselect the options on the screen and click on the Save button to ensure the new settings are saved Settings are saved in a local configuration file Settings xml e A button with the label Cancel is provided Upon clicking the script will abandon the process and close the optional mask 41 Mar 2011 age 14 ETI v2 0 User Manual Travelport e If the check boxes for Fare Calculation Published Fare Total Fare and Additional Fare is checked the corresponding dropdown menus will be enabled e If the check box for the Fare Calculation Published Fare Total Fare and Additional Fare is unchecked the corresponding dropdown menus will be disabled e When the user checks the check box for Display Optional Fields Selection when generating the ETI Document and the PNR has a Single Ticket or Multiple Ticket the ETI Mask Screen will be displayed with the option to select eTickets and select unselect Optional field e When the user unchecks the check box for Display Optional Fields Selection when generating the ETI Document and the PNR has a Single Ticket then the ETI Mask screen will directly generate the ETI Document e When the user unchecks the check box for Display Optional Fields Selection when generating the ETI Document and the PNR has Multiple Tickets then the ETI Mask Screen will be displayed with the option to select eTickets e f t
26. xist then the following message will displayed Please specify a valid folder to continue with an OK button e If all the above validations have been met then save the settings of the current mask ina local configuration file Settings xml by clicking on the Save button e A button with the label Cancel will be provided Upon clicking the script will abandon the process and close the mask 5 Configure Optional Fields Mask To open the Configure Optional Fields mask please click on the Configure Optional Fields button of Settings mask 3 Electronic Ticket Itinerary Configure Optional Fields Figure 19 e A text box password field with the label Password is provided along with a button labelled Unlock e By default the Password text box will be blank and all other controls except the Unlock button and textbox on the mask will be disabled e The default password will be GALILEO This default password is user configurable The user can open the _ Settings xml file and change the password value in lt Password gt GALILEO lt Password gt under lt SystemSettings gt tag Note The password for all the masks will be the same e The user will enter the password and click on the Unlock button If the password is a match with the stored password then all the controls of the mask will be enabled Otherwise the password text box will remain blank and the cursor will foc

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