User`s Manual
Contents
1. When to Clean After approximately 1000 color cards have been printed the printer LCD will prompt CLEAN PRINTER or when print quality has been degraded How to Clean 1 Leave power on 2 Press and hold the Multi Function Control Button for 5 seconds 3 When the cleaning cycle is initiated the LCD message REMOVE RIBBON THEN CLOSE LID will display 4 After the ribbon is removed and the lid is closed the message EMPTY FEEDER THEN CLOSE COVER will display 980504 001 Rev A P120i Card Printer User Guide 49 Cleaning Cleaning System FEEDER CLEANING CARD PRINTER PATH CLEANING CARD MULTI FUNCTION LCD PANEL MULTI FUNCTION CONTROL BUTTON 5 If the lid is opened and closed without removing the ribbon the REMOVE RIBBON THEN CLOSE LID message will remain 6 Once the cover is closed the firmware will eject any card inside the printer The message EJECTING CARD will display 7 The LCD will then display FEED LONG CLEANING CARD IN EXIT When the card sensor registers the presence of the cleaning card the rollers should take the card into the printer 8 When the cleaning process is done the printer will eject the cleaning card If the card sensor still senses the cleaning card the message REMOVE LONG CLEANING CARD will display 9 Once the long cleaning card is no longer sensed by the exit card sensor the message INSERT FEEDER CLEANING CARD will display Open the feeder cover and insert the feeder clea2. Zebra P120 Card Printer User s Manual ce Card Printer QMF4320 9 Solutions 2005 ZIH Corp Zebra Stripe ZPL ZebraNet ZebraLink and ZPL II are registered trademarks of Zebra Technologies The copyrights in this manual and the printer described therein are owned by Zebra Technologies Unauthorized reproduction of this manual or the software in the printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability All other brand names product names or trademarks belong to their respective holders Foreword This manual contains installation and operation information for the Zebra P120i card printers manufactured by Zebra Technologies Corporation Copyright Notice This document contains information proprietary to Zebra Technologies Corporation This document and the information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra Technologies Corporation While every effort has been made to keep the information contained within current and accurate as of the date of publication no guarantee is given that the document is error free or that it is accurate with regard to any specification Zebra Technologies Corporation reserves the right to make changes for the purpose of product improvement at any time Trademarks
3. Zebra is a registered trademark of Zebra Technologies Corporation Windows and MS DOS are registered trademarks of Microsoft Corp All other trademarks or registered trademarks are marks of their respective holders 980504 001 Rev A P120i Card Printer User Guide Foreword Warranty Information Warranty Information container In the event equipment is not so packaged or if shipping damage is evident it will not Note Products returned must be packaged in the original or comparable packing and shipping be accepted for service under warranty Surface Transportation charges for return to customers in the continental United States is paid by Zebra Otherwise Zebra pays CPT carriage paid to nearest airport customer pays customers duties taxes and freight from airport to destination If Zebra determines that the product returned for warranty service or replacement is not defective as herein defined the customer will pay all handling and transportation costs Printers All Zebra Card Printers are warranted against defects in material or workmanship for twelve 12 months from the purchase date Proof of purchase or shipment date is required to validate the warranty period The warranty becomes void if the equipment is modified improperly installed or used damaged by accident or neglect or if any parts are improperly installed by the user Printheads Since printhead wear is part of normal operation the original printhead is co
4. CARD FEEDER 3 Remove cellophane wrapper from card stack cards stuck together with significant adhesion force These cards must be physically separated from each other before inserting into the feeder if not separated feeding or printing problems may occur Note Static charges and edge burrs from the card die cutting process can render individual 980504 001 Rev A P120i Card Printer User Guide 41 P120i Printer Setup Loading Cards Va 4 Holding the card deck by the sides hold it vertically against a flat surface such as a desktop If the deck is too thick for your hand to hold it comfortably use about half a deck at a time lt gt N 5 Push the stack back and forth to an angle of about 45 from vertical so as to separate all of the cards 6 Restore the card stack to its original squared off condition and place the cards in the input hopper 7 Place stack of up to 100 cards into card feeder and close the card feeder cover When card feeder cover is closed the card guide locking mechanism will automatically be released CARD FEEDER COVER 42 P120i Card Printer User Guide 980504 001 Rev A P120i Printer Setup Printing a Test Card Card Output Hopper 1 Raise the printer lid and pull the output hopper down to place it in its functional position 2 When not using the printer place the card output hopper back in its closed position to protect the printer from dust CARD OUTPUT HOPPER Pr
5. audible click If you can not close the lid the cleaning cartridge or the ribbon cartridge may be installed wrong Setting Up the Printer Driver 1 2 3 4 5 Go to Printer Properties Select the Device Settings tab Select Single Feed Properties Select Enable Single Feed Support Click the Apply button Important You can disable Single Feed Support and return to printing cards from the hopper You do not have to remove the components of the Single Card Feed Kit in order to operate in normal mode 980504 001 Rev A P120i Card Printer User Guide 65 Card Sense Single Card Feed Mode Printing a Single Card Printing a Single Card 1 Place the printer power switch in the ON 2 Inserta single card into the slot at the front of the printer directly above the card output hopper Do not feed more than one card at a time Printer will take the card 66 P120i Card Printer User Guide 980504 001 Rev A Card Printer Owe 42 5 Solutions Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Telephone 1 847 634 6700 Facsimile 1 847 913 8766
6. button The Track 2 Settings window will open 980504 001 Rev A P120i Card Printer User Guide 15 Printer Installation Installing the P120i Printer 5 In the Track 2 Settings window select the required track settings for Track 2 and click the Next button The Track 2 Density window will open 6 In the Track 2 Density window select the density of track 2 and click the Next button The Track 3 Settings window will open 16 P120i Card Printer User Guide 980504 001 Rev A Printer Installation Installing the P120i Printer 7 In the Track 3 Settings window select the required track settings for Track 3 and click the Next button The Track 3 Density window will open 8 In the Track 3 Density window select the density of the track and click the Next button 980504 001 Rev A P120i Card Printer User Guide 17 Printer Installation Installing the P120i Printer 9 You will be asked if you want to apply the custom settings a Ifyou select Yes the settings you selected in the previous windows will be applied b If you choose No the default settings will take effect Whether you select Yes or No the Select Program Folder window will open Proceed to Complete Printer Installation Ethernet Installation Important If you reject the License Agreement by clicking the No button the installation process will terminate 1 Accept the License Agreement by clicking the Yes button The Card Image Rotatio
7. no wrinkles in the ribbon Replace ribbon cassette Possible Cause Print Head is dirty Solutions Clean the Print Head Possible Cause Print Head elements are damaged e g scratched or burnt Solutions Call Zebra Customer Service for Print Head replacement information Example Printing shows very pale or inconsistent results Possible Cause Ribbon cartridge have been stored improperly or is damaged Solution Change ribbon cartridge and print again Possible Cause e Cards may not meet specifications Solution e Usea different supply of cards Possible Cause Contrast and or Intensity may be set to values which are too high Solution e Adjust Contrast and or Intensity values in software Possible Cause e Dust or embedded contamination on elements of the Print Head Solution Perform a Cleaning of the Print Head Reference Chapter 4 Cleaning the Print Head Example Printing shows blurry printed image 54 P120i Card Printer User Guide 980504 001 Rev A Troubleshooting Troubleshooting Procedures Possible Cause Ribbon cartridge may not be correctly positioned Solution Check that the ribbon is properly rolled onto the ribbon cores of the cartridge with no wrinkles Replace ribbon cartridge making sure it locks in place and print again Possible Cause Ribbon may not be synchronized on the correct color panel position Solution Ope
8. shows the features found on your P120i Printer PRINT HEAD CARD FEEDER CARD GUIDE CARD OUTPUT HOPPER LID RIBBON CARTRIDGE 980504 001 Rev A P120i Card Printer User Guide 39 P120i Printer Setup Loading Ribbon Cartridge Loading Ribbon Cartridge The P120i Printer requires approved ribbon cartridges see Appendix C The Resin Thermal Transfer and Dye Sublimation ribbons are specifically designed for your P1201 Printer e iSeries Printers require the use of i Series ribbons for full color printing e Each ribbon cartridge includes an integrated adhesive cleaning roller assembly that is used to clean the cards entering the printer Improper cleaning will reduce printer life and degrade print quality When the ribbon is completely used change the whole cartridge assembly 1 Place the printer power switch in the OFF 0 position omponents on the print head Discharge of electrostatic charge from the human body or k Electrostatic Discharge Caution gt DO NOT TOUCH the print head or the electronic ther surfaces can damage the print head or other electronic components 2 Open printer lid by pressing the
9. solutions to potential problems you may experience with your P120i printer Print Quality Issues This section will help you resolve print quality problems The print quality is dependent on several factors The two most important factors that will increase your print quality are cleanliness and card stock To diagnose and fix print quality problems follow the troubleshooting procedures below Example Small spots appear on the printed card with a non printed area or a different color Possible Cause e Contamination on the card surface Solutions B Check that cards are stored in a dust free environment e Use a different supply of cards Possible Cause Cleaning roller not installed e Dust inside the printer and or dirty Cleaning Roller Solutions Perform a Cleaning of the printer reference Chapter 5 Check that the protective cover was removed from the ribbon cartridge cleaning roller reference Chapter 3 e If printing one card at a time replace the cleaning roller located at the front of the printer reference Appendix B 980504 001 Rev A P120i Card Printer User Guide 53 Troubleshooting Troubleshooting Procedures Example There are non printing horizontal lines white on the card surfaces Possible Cause Ribbon cartridge is not correctly positioned m Solutions Ensure that the ribbon is properly rolled onto the ribbon cores of the cartridge and that there are
10. the printer 1 Before opening and unpacking the printer inspect the carton to ensure that no damage occurred during shipment 2 Ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer 3 Unlatch and remove the handle open the printer carton and remove the styrofoam packing material from the top of the printer STYROFOAM PACKING EE MATERIAL P120 PRINTER PRINTER ACCESSORIES HANDLE 980504 001 Rev A P120i Card Printer User Guide 1 Getting Started Controls and Indicators 4 Lift the printer out of the carton by holding it on both sides of the bottom and lifting the printer gently from the carton 5 Remove the box containing the printer accessories from the shipping carton 6 Make sure the following accessories are included with your P120 printer a Software CD ROM b Quick Start Guide c Cleaning Kit d 120 vac and 230 vac Power Cords e Power Transformer f USB Printer Cable If any items are missing please contact your dealer USB PRINTER CABLE CLEANING QUICK START KIT GUIDE SOFTWARE CD ROM a SS POWER TRANSFORMER En Controls and Indicators Your P120i printer is equipped with a Multi Function LCD Readout Panel to provide printer status information The readout is controlled by the multi function control button directly below the viewing window Power Switch The power switch is located at
11. the rear of the printer unit bottom right Power Socket The power socket is located at the rear of the printer to the left of the power switch 2 P120i Card Printer User Guide 980504 001 Rev A Getting Started Controls and Indicators POWER SWITCH USB Port The USB port is located at the rear of the printer unit bottom left Multi Function LCD Panel MULTI FUNCTION LCD PANEL 4 lt _ lt B i j MULTI FUNCTION Y P CONTROL BUTTON The LCD Panel can display the following messages Message Mode Operational INITIALIZING Scrolling READY Fixed DOWNLOADING DATA Fixed 980504 001 Rev A P120i Card Printer User Guide Getting Started Controls and Indicators Message Mode PRINTING MONO MAG ENCODING PRINTING CYAN PRINTING YELLOW PRINTING MAGENTA PRINTING BLACK PRINTING OVERLAY DOWNLOADING FW CLEANING PRINTER Warnings CLEAN PRINTER Fixed REMOVE RIBBON THEN CLOSE LID Scrolling INSERT FEEDER CLEANING CARD Scrolling REMOVE FEEDER CARD Scrolling PRESS BUTTON TO CONTINUE Scrolling FEED LONG CLEANING CARD IN EXIT Scrolling CLEANING PRINTER Scrolling INVALID MAGNETIC DATA encoding stops Scrolling REMOVE RIBBON Fixed Errors Printer will not operate OUT OF RIBBON Fixed MECHANICAL ERROR Fixed OUT OF CARDS Blinking PRINTER OPEN Blinking P120i Ca
12. 20i card printer E Document All pages in range 46 P120i Card Printer User Guide 980504 001 Rev A P120i Printer Operation Printing 2 Click the OK button 3 The printer will feed in a card and start printing The data download time will vary depending on the complexity of the card design and the processing speed of the computer 4 Once the printing is completed the card is ejected from the printer into the printed card hopper 5 Remove the sample card from the card output hopper and check for any discrepancies If the sam ple card is correct your P120 card printer is to produce more cards 980504 001 Rev A P120i Card Printer User Guide 47 2 Cleaning Cleaning System The recommended maintenance procedures must be performed to maintain your factory warranty Other than the recommended cleaning procedures described in this manual allow only Zebra authorized technicians to service the P1201 Printer Caution PROTECT YOUR FACTORY WARRANTY NEVER loosen tighten adjust or bend etc a part or cable inside the printer NEVER use a high pressure air compressor to remove particles in the printer Your P1201 Printer includes a simple cleaning system using Pre Saturated Cleaning Cards provided The regular use of these cards will clean and maintain important parts of your printer that cannot be reached including Print Head the Transport Rollers and the Magnetic Encoder Station optional feature
13. Cover Release button on the top of your printer 3 Peelprotective wrapper from adhesive cleaning roller by gently pulling on the tape Discard the protective wrapper ADHESIVE CLEANING ROLLER 4 Insert the ribbon cartridge with the cleaning roller facing down so the gears on the ends of the rollers fit into the appropriate slots 5 Close the printer lid and push down until you hear an audible click Place the printer power switch in the ON position Note Please note that the ribbon automatically synchronizes 40 P120i Card Printer User Guide 980504 001 Rev A P120i Printer Setup Loading Cards Loading Cards To help you load print and collect cards the P1201 has the following items Card Feeder The card feeder is used for loading cards it can hold up to 100 cards of 30 mils thickness The card feeder is located under the card feeder cover of the P120i printer Caution DO NOT bend cards or touch print surfaces as this can reduce print quality Note The surface of the cards must remain clean and dust free Always store cards in an y 7j enclosed container Ideally use cards as soon as possible If cards stick together carefully fan or shuffle them Note For Cards with magnetic stripe refer to Appendix A for loading instructions Load cards into card feeder as follows 1 Open card feeder cover 2 Slide card guide all the way to the right until it locks in place with an audible click
14. N 13 PDF 417 2D bar code and other symbologies can be printed via Windows drivers Types PVC PVC Composite Adhesive backed Card width length ISO CR 80 ISO 7810 2 12 54mm x 3 38 86mm Magnetic Stripe ISO 7811 Smart Card ISO 7816 2 Card thickness 30 mil 76mm 10 Card feeder capacity 100 cards 30 mil Card output hopper capacity 45 cards 30 mil P120i Card Printer User Guide 57 Technical Specifications Ribbons Cartridges Interfaces Dimensions Electrical Environmental Options 58 Load N Go ribbon cartridge with integrated card cleaning roller i Series technology featuring contact chip based ribbon detection YMCKO 200 cards cartridge YMCKOK 165 cards cartridge Monochrome 1000 cards cartridge in black blue or white USB 1 1 cable included Width 7 9 in 201mm Depth 12 9 in 328mm Height 8 5 in 216mm Weight 9 5 Ibs 4 3kg 110 240 Volts AC 50 60 Hz auto switching 16MB image memory standard FCC Class B CE UL and CUL approved Operating Temperature 60 F to 86 F 15 C to 30 C Operating Humidity 20 to 65 non condensing Storage Temperature 23 F to 158 F 5 C to 70 C Storage Humidity 20 to 70 non condensing Ventilation Free air Magnetic encoder 30 mil cards only 3 track HiCo LoCo CardSense single card feed mode Starter Kit 200 cards and 1 YMCKOK ribbon Cleaning Kit 4 print engine and 4 feeder cleaning cards P120i Card Printer
15. ROPE Norway Only This product is also designed for IT power system with phase to phase voltage 230V Earth grounding is via the polarized 3 wire power cord FI Laite on liitett v suojamaadoitus koskettimilla varustettuun pistorasiaan SE Apparaten skall anslutas till jordat uttag NO Apparatet m tilkoples jordet stikkontakt Model P120i conforms to the following specification FCC Part 15 Subpart A Section FE 15 107 a and Section 15 109 a Class B digital device Supplemental Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference s by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a c
16. User Guide 980504 001 Rev A Technical Specifications Card Dimensions Card Dimensions ISO standard dimensions for plain card 2 125 0 002in 53 98 0 050mm 3 375 0 010in Radius 85 72 0 25mm 0 125in 0 009 0 034in 0 23 0 84mm ISO standard dimensions for magnetic stripe card 0 623in 15 82mm min 0 218in 5 54mm max 0 0 115 in 2 92 mm MAGNETIC STRIPE 0 0 115in 2 92mm 980504 001 Rev A P120i Card Printer User Guide Appendix A Encoder Magnetic Card Stripe Encoder This section contains information on the additional operations of the P120 Printers with Magnetic Card Stripe Encoder Introduction Operation and maintenance requirements for the P120 Printer with the optional magnetic card stripe encoder The magnetic encoder can be set for either high or low coercivity Media Loading Orientation Caution ONLY USE cards that comply with ISO 7810 amp 7811 standards for magnetic stripe cards The magnetic stripe must be flush to the surface of the card to work properly Never use cards which have taped on magnetic stripes The magnetic encoder is a factory installed item with the read write head positioned below the card path available with HICO or LOCO encoding When loading cards with magnetic stripes into the card feeder please ensure that the magnetic stripe is facing the left side of the printer and closest to the bottom edge of the card feeder 2 Note Zebr
17. a approved HICO amp LOCO PVC cards are available Reference P120 y j printer Media List 980504 001 Rev A P120i Card Printer User Guide 61 Introduction MAGNETIC STRIPE Magnetic Encoder Cleaning Use the standard cleaning card process as described in Chapter 4 This cleans the most important parts of the printer including the print Head Transport Roller and Magnetic Stripe Encoder ISO Standard Encoding Track Field Track Valid of Separator Density Characters characters 1 x 210 BPI Alphanumeri 79 c ASCII 20 95T 2 75 BPI Numeric 40 ASCII 48 62 3 210 BPI Numeric 1071 ASCII 48 62 Bits per inch T Except the character f Including Start Stop and LRC characters Also note that these 3 characters areautomatically managed by the magnetic encoder according to the ISO Standard Norms 2 Note Refer to the Card Printer Programmer s Manual for complete programming y 7 information P120i Card Printer User Guide 980504 001 Rev A Appendix B Card Sense Single Card Feed Mode Printing a Single Card Without Using the Feeder For operating the P1201 card printer in single card feed mode the printer requires that the operator install an optional Card Sense Single Card Feed Kit In Single Card Feed Mode the printer will only accept cards through the front slot not from the card feeder POWER SWITCH Install Card Sense Single C
18. allow the printer to be connected via USB 6 From the Select Features window a If this printer is to be a stand alone unit click the Install USB printer drivers button The License Agreement window will open Proceed to USB Installation b To use this printer with an external print server ethernet printer drivers are required This procedure will also install the USB printer drivers Select Install Ethernet printer drivers The License Agreement window will open 7 Accept the License Agreement by clicking the Yes button The Card Image Rotation window will open Proceed to Ethernet Installation P120i Card Printer User Guide 980504 001 Rev A Printer Installation Installing the P1201 Printer USB Installation If you reject the License Agreement by clicking the No button the installation process will termi nate 1 Accept the License Agreement by clicking the Yes button The Select the Setup Type window will open 2 From the Select the Setup Type window a If you are willing to accept the default settings for your printer select the Complete installation option click the Next button Proceed to Complete Installation If you want to choose your own particular settings for certain printer functions select the Custom installation option click the Next button The Card Image Rotation window will open Proceed to Custom Installation 980504 001 Rev A P120i Card Printer User Guide Printer Installatio
19. ard Feed Kit 1 Set printer to OFF RIBBON CARTIRDGE LID 2 Open the lid and remove the ribbon cartridge 980504 001 Rev A P120i Card Printer User Guide 63 Card Sense Single Card Feed Mode Printing a Single Card Without Using the Feeder Important Make sure the output hopper remains closed ROLLER FROM SINGLE CARD FEED KIT 3 Install the black roller from the Single Card Feed Kit into the blue tabs at the front of the printer and press roller down firmly to lock into the tabs Install Card Cleaning Cartridge Install the Card Cleaning Cartridge as follows Wo BLUE TAPE CARD 4 CLEANING 1 Open the lid of the card cleaning cartridge 2 Insert the cleaning roller into the card cleaning cartridge and close the cartridge 3 Peel protective wrapper from adhesive cleaning roller by gently pulling on the blue tape and dis card the wrapper 4 Slide the Card Cleaning Cartridge into the slots provided at the front of the printer An alignment tab is located on the left side of the Card Cleaning Cartridge to ensure proper installation 64 P120i Card Printer User Guide 980504 001 Rev A Card Sense Single Card Feed Mode Printing a Single Card Without Using the Feeder RIBBON CARTRIDGE 5 Insert the ribbon cartridge with the cleaning roller facing down so the gears on the ends of the roll ers fit into the appropriate slots 6 Close the printer lid and push down until you hear an
20. ediws 5 Installing the P120i Printer 2 2 RII 5 USB Installation 1 anane sea steve dae sed wee eee sec Re URS e 9 Custom Installation 2 0 ee nee ee eee 10 Encoder Seltlngs sues A Xe ded eR be Abe de eee eed eek 14 Ethernet Installation 2 0 0 eee ee eens 18 Complete Printer Installation 2 0 0 0 0 0c te BI 27 Connect the P120 Printer 0 eee eee 28 Change Printer Driver Options illl e 34 980504 001 Rev A P120i Card Printer User Guide vii Contents 3 P120i Printer Setup iuda a drk ape od deans deed E dr ow cd dod ca 39 Printer Features 02 miaa n e E E ehh 39 Loading Ribbon Cartridge lisse RII 40 Loading Cards cetus iud P ERETERIRRAPREERENSQGUITu EFE dee Be ee eee 41 Gard Feeder 2 usce exero RR RR e ee ed de UR aa d dO e a Ea 41 Card Output Hopper 00 0 rh 43 Printing a Test Card 12s cece a nud eee bi pet RE Ra ha RUE ERR REX 43 as P120i Printer Operation 4444 ct nieces a RR ROC AOI CR RC e we 45 Printing e Rx ER been te ER AUR GR Ee E UR RE bed E ema UE RE es cea 45 Creating a Sample Card 2 eee 45 Printing a Sample Gali aun ntu se rosa oer arated ARR M ERRIDEEED REG I Lgs 46 cEEUCCDDDtCTTITTITQEIIT 0 TUTTO 49 Cleaning System EP r P 49 When to Clean eec mmm Creud MEPE UY E aaa A a aa e us 49 Howto Glean zs bRRRRE REGE E ohne ER E ea RAS ERE ERE Xu RE 49 Cleaning the Print Head llillieee
21. eeeeseeeeeeee e 51 6 Troubleshooting ixodskekkrkkkE RA RA Rok ha cee Pee eee OR RR ae 53 Troubleshooting Procedures 53 Print Quality Issues lsslsseeeeeeee RH I 53 7 Technical Specifications sasxackkesesasaadskbsrksekda hA RR EE 57 Gard Dimensions xe eee hs iu E ERFPEIREYERSTGGTPCEPYEITI RPG Y 4 xe 59 ISO standard dimensions for plain card liliis 59 ISO standard dimensions for magnetic stripe card liliis 59 Appendix A EncOUBEt ius eco daask uu uk aua rk REPRE E Ed REA eww E 61 Magnetic Card Stripe Encoder 2 cece eee eee ee 61 Introductio iss seek Ghee ee feed eee xa See ERR RE RERR ERATE es 61 Media Loading Orientation 0 0 0 cece eee 61 Magnetic Encoder Cleaning 0 cece nh 62 ISO Standard Encoding aa accaduto eoeakse seman Meere ERE ERE ER REOR eee 62 Appendix B Card SenseTM Single Card Feed Mode 63 Printing a Single Card Without Using the Feeder 000 e eee eee eee 63 Install Card SenseTMSingle Card Feed Kit 00 000 e eee eee 63 Install Card Cleaning Cartridge 0 liess 64 Printing a Single Card liliis Ih 66 viii P120i Card Printer User Guide 980504 001 Rev A 1 Getting Started Unpacking Your Card Printer Your P120i printer ships in a cardboard carton protected by styrofoam inserts and a protective anti static bag Keep all packaging material in case you need to move or re ship
22. elected as the default printer go to File Select Printer and choose Zebra P120i Card Printer from the printer names list Close the Print dialog box Go to File gt Page Setup Select the Size tab and under Paper Size choose Card Under orientation select Landscape or Por trait Select the Margins tab and set the Top Bottom Left and Right margins to O zero Press OK to close Page Setup window The card appears on the window Design a card with both black and colored text and with colored pictures similar to the sample card shown below 980504 001 Rev A P120i Card Printer User Guide 45 P120i Printer Operation Printing EEEE 9 8 MUSTERKARTE M CHRIS JONES SALES DIRECTOR 3 http www zebracard com Printing a Sample Card Once you completed creating your sample card you are ready to print Ensure your printer has a True Colours Card Printer Ribbon Cartridge installed and there is card stock in the card feeder Reference Chapter 3 for instructions on installing the ribbon and loading the cards Print your sample card as follows 1 Select File gt Print to open the Print dialogue box Ensure the following settings in the Print dialogue box e Printer Name Zebra P120i Card Printer Prntto File Unchecked Page Range All Number of Copies 1 e Collate Unchecked Print What Document Print All pages in range Pages per sheet 1 page Scale to paper size No scaling xiZebra P1
23. ettings monochrome conversion settings various ribbon settings or to adjust the color and head settings properties 34 P120i Card Printer User Guide 980504 001 Rev A Printer Installation Change Printer Driver Options 4 On the Sharing tab you can choose to share the printer over the network and install additional drivers to accommodate different operating systems 5 On the Ports tab you can select which add delete and configure the printer ports as well as choose which port the P120 printer is assigned 980504 001 Rev A P120i Card Printer User Guide 35 Printer Installation Change Printer Driver Options 6 On the Color Management tab you can add remove and change printer color profiles 7 Use the Security tab to change permissions for the P120 printer 36 P120i Card Printer User Guide 980504 001 Rev A Printer Installation Change Printer Driver Options 8 On the Advanced tab you can choose various printer properties install different printer drivers and change default printer settings 9 On the Device Settings tab you can change settings for a Magnetic Encoder and change to and from single feed mode 10 Once the P120 printer driver options have been configured to your satisfaction click the OK button to save your new configuration and close the Properties window 980504 001 Rev A P120i Card Printer User Guide 37 3 P1201 Printer Setup Printer Features The following
24. he equipment freight prepaid to the address listed below For USA Latin America and Asia Pacific Zebra Technologies Corporation Zebra Card Printer Solutions 1001 Flynn Road Camarillo CA 93012 8706 USA Phone 1 805 578 5001 FAX 1 805 579 1808 For Europe and Middle East Zebra Technologies Corporation Zebra Card Printer Solutions Pittman Way Fulwood Preston PR2 9ZD Lancashire U K Phone 44 1 772 797555 FAX 44 1 772 693000 Product Disposal Product Disposal Information Do not dispose of this product in unsorted municipal e waste This product is recyclable and should be recycled according to your local standards For more information please see our web site at http www zebra com environment 980504 001 Rev A P120i Card Printer User Guide Foreword Return Materials Authorization Declarations of Conformity EMC Directive EN 55022 1998 RF Emissions control mens EMC Directive EN 301489 3 RF Emissions and Immunity for C 92 31 EEC and V1 4 1 radio equipment 93 68 EEC EMC Directive EN55024 Immunity to Electro Magnetic 2001 Disturbances 73 23 EEC EN 60950 1 Product safety modified by Low voltage Directive 2001 93 68 EEC R amp TTE Radio Frequency Interferences 1999 5 CE E EN300330 2 V1 1 1 Directive For a formal certificate please contact the Compliance Office at Zebra s Camarillo facility EU
25. he text Electric Shock Caution Warns you of a potential electric shock situation Electrostatic Discharge Caution Warns you of a situation where electrostatic discharge could cause damage to electronic components Caution Advises you that failure to take or avoid a specific action could result in physical harm to you or could result in physical damage to the hardware vi P120i Card Printer User Guide 980504 001 Rev A Contents VFOIBWOE rus rod e decidi px S3 qu ds pee dd peque dta ie adds i Copyright INOLICO sis sum RERO e mb Re E RR be EEEE REAA AEAEE eee e SS i Trademarks uo eh eee ae ad tse dels Dhaka Doe beme REA Wd eee Ss ewes EE i Warranty Information 00000 eee ii Sli ts 2 4c cet ence 28 64 aintmete ee cane Se EEEn O64 cache cede ee a DE ii Printlieads au eR ead made tnde de maa eee ne me Fale awh ee dae ii SPAS RAMS LETT ii Return Materials Authorization 2 0 0 0 llle iii 1 Getting Started cusesnaaananauza4Rkbsxd naar doa eee ee we mee 1 Unpacking Your Card Printer 2 0 0 00 ee Rh 1 Controls and IndiGators s undo EErEE been eee setah aad eeee sees ade ew ax 2 Power Switch 0 0 0 ee eee a eens 2 Power Socket 0 0 0 ee eee eee eens 2 USB ROMs 2 su ceekas shel cue cae ee eee e td Pe Reet ead eee ada eee ooh seeks 3 Multi Function LCD Panel 20 0 ee eee eee 3 29 Printer Installation 244424 bivw ete sdewcedasstaweenedeseedendea
26. inting a Test Card With ribbon cartridge and cards loaded your P120i printer is ready to print To check the operation of the printer you should print a test card 1 Place the printer power switch in the OFF 0 position 2 While holding down the Multi Function Button place the printer power switch in the ON posi tion The LCD status window will glow blue POWER MULTI FUNCTION SWITCH SWITCH 3 Keep pressing the Multi Function button until the PRINT TEST CARD message appears in the window 4 Release the Multi Function button and a test card will print after a few seconds 980504 001 Rev A P120i Card Printer User Guide 43 4 P120 Printer Operation Printing Printing with the P120 Printer requires the Windows Printer Driver your card design issuing software or printer command level programming through the printer interface The P120i Card Printer can be used with any Windows 2000 or Windows XP software application program using the drivers provided on CD with the printer Reference Chapter 2 for instructions on installing the P120 printer driver Creating a Sample Card B 90 c 9v t Before you begin a new printing session print a sample card to ensure that the cards will be printed correctly Follow the steps below to print your first card using the True Colours Card Printer Ribbon Cartridge and the Windows printer driver Go to the Microsoft Word Software If the P120i printer was not s
27. ion in the field below 7 If you are installing a second network printer enter the IP address of the second printer into the text box If you are installing only one network printer leave text box blank Click the Next button The Enter Third IP Address window will open Zebra Value Line Card Printer 2 00 05 8 If you are installing a third network printer enter the IP address of the third printer into the text box If you are installing only one or two network printers leave text box blank Click the Next button Proceed to Encoder Settings 980504 001 Rev A P120i Card Printer User Guide Ta Printer Installation Installing the P 120i Printer Encoder Settings 1 In the Encode Only window choose Yes or No If you choose Yes the printer will be set up to ONLY encode magnetic stripes on cards No printing of cards will occur Click the Next button The Select Encoder Coercivity window will open 2 In the Select Encoder Coercivity window choose coercivity settings that match the type of cards being encoded then click the Next button The Track 1 Settings window will open 14 P120i Card Printer User Guide 980504 001 Rev A Printer Installation Installing the P120i Printer 3 In the Track 1 Settings window select the required track settings for Track 1 and click the Next button The Track 1 Density window will open 4 In the Track 1 Density window select the density of track 1 and click the Next
28. ircuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help The user may find the following booklet prepared by the Federal Communications Commission helpful How to identify and resolve Radio TV Interference Problems This booklet is available from the U S Government printing Office Washington D C 20402 Stock No 004 000 00345 4 Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by Zebra may cause harmful interference and void the FCC authorization to operate this equipment iv P120i Card Printer User Guide 980504 001 Rev A Foreword Return Materials Authorization Industry Canada Notice This device complies with Industry Canada ICS 003 class B requirements P120 Printer Model The Zebra Product Number tells a story Here is a quick review of the Zebra Card Printer Series numbering and lettering system to help you Model numbers include identifiers that specify options using the following lettering conventions Part Number Description Base Printer P120i Color Card Printer Smart Card Options None Magnetic Encoder None Yes select defaults below Magnetic Encoder Defaults None Stripe Down HiCo Memory Expansion None Interface USB Only P
29. n Installing the P120i Printer Custom Installation 1 In the Card Image Rotation window select the rotation desired then click the Next gt button The Print on Both Sides window will open 2 In the Print on Both Sides window select Yes or No and click the Next button The Monochrome Conversion window will open 10 P120i Card Printer User Guide 980504 001 Rev A Printer Installation Installing the P120i Printer 3 In the Monochrome Conversion window choose the conversion type required Click the Next button The Network Printer Components window will open 4 From the Network Printer Components window a Select the Install network printer components option and click the Next button The Default network ribbon window will open b Select the Do not install network printer components option and click the Next button Proceed to Encoder Settings 980504 001 Rev A P120i Card Printer User Guide 11 Printer Installation Installing the P1201 Printer 5 In the Default network ribbon window choose the desired default network ribbon and click the Next button The Enter First IP Address window will open 6 Enter the IP address of the first printer into the text box and click the Next button The Enter Second IP Address window will open 12 P120i Card Printer User Guide 980504 001 Rev A Printer Installation Installing the P120i Printer a Value Line Card Printer 2 00 05 er informat
30. n window will open 18 P120i Card Printer User Guide 980504 001 Rev A Printer Installation Installing the P120i Printer 2 In the Card Image Rotation window select the rotation desired then click the Next gt button The Print on Both Sides window will open 3 In the Print on Both Sides window select Yes or No and click the Next gt button The Monochrome Conversion window will open 980504 001 Rev A P120i Card Printer User Guide 19 Printer Installation Installing the P120i Printer 4 In the Monochrome Conversion window choose the conversion type required Click the Next button The Default network ribbon window will open 5 In the Default network ribbon window choose the desired default network ribbon and click the Next button The Enter First IP Address window will open 20 P120i Card Printer User Guide 980504 001 Rev A Printer Installation Installing the P120i Printer 6 Enter the IP address of the first printer into the text box and click the Next button The Enter Second IP Address window will open alue Line Card Printer 2 00 05 7 If you are installing a second network printer enter the IP address of the second printer into the text box If you are installing only one network printer leave text box blank Click the Next button The Enter Third IP Address window will open 980504 001 Rev A P120i Card Printer User Guide 21 Printer Installation Installing the P120i Prin
31. n lid then close lid to synchronize ribbon Possible Cause e Cards may not meet specifications Solution e Use a different supply of cards Possible Cause e Dust or embedded contamination inside the printer and or dirty Cleaning Roller Solution Clean the Print Head Replace Cleaning Roller Example No printing on the card Possible Cause Ribbon cartridge may not be installed in the printer Solution Check for ribbon cartridge in the printer Possible Cause Cards may not meet specifications Solution e Use a different supply of cards Possible Cause Cable on Print Head may be disconnected Print Head elements may be scratched or burnt Solution Call Service for Print Head repair or replacement information 980504 001 Rev A P120i Card Printer User Guide 55 Technical Specifications General Color Printing Bar Code Cards 980504 001 Rev A 7 Integrated card feeder and flipper Load N Go drop in ribbon cartridge 16 digit LCD display Windows drivers for 2000 and XP One year printer warranty One year unlimited passes printhead warranty Color dye sublimation or monochrome thermal transfer printing XX seconds per card full color single sided YMCKO YY seconds per card full color dual sided YMCKOK 300 dpi 11 8 dots mm print resolution Code 39 Code 128 B amp C with amp without check digit 2 of 5 amp 2 of 5 Interleaved UPC A EAN 8 amp EA
32. ning card 10 When the feeder cleaning card has been sensed by the feeder card sensor the message CLOSE FEEDER COVER will display 11 When feeder cleaning is complete the message REMOVE FEEDER CLEANING CARD will display 12 After the card is removed the LCD will display READY You may now reload the ribbon and cards and continue printing 50 P120i Card Printer User Guide 980504 001 Rev A Cleaning Cleaning the Print Head Cleaning the Print Head Use of the cleaning cards will normally do an adequate job of cleaning the printer However a separate Print head cleaning using swabs can remove more stubborn deposits when print anomalies persist To avoid deposits only use foam tipped swabs Caution Never use a sharp object to scrape deposits from the print head Permanent damage to the print head will result 1 Place the printer power switch in the OFF 0 position 2 Open printer lid by pressing cover release button and open cover fully to reveal print head mounted to inside of cover 3 Clean Print Head by moving alcohol moistened swab tip side to side across Print Head elements Only use moderate force 4 Allow two to three minutes for the printhead to dry before placing the printer power switch in the ON position 5 To reorder swabs reference the P120 Printer Media List 980504 001 Rev A P120i Card Printer User Guide 51 6 Troubleshooting Troubleshooting Procedures This section offers
33. ocation from the Congratulations window When files have been successfully transferred the Completing the New Hardware Found Wizard window will open The sits ena hte ruin oa scheme Lr 11 Click the Finish button and driver installation will be complete and the Completing the New Hardware Found Wizard window will close 12 On the Congratulations window click Next You will be asked if you wish to open the ReadMe file 13 If you have not previously read the ReadMe file please select Yes The Readme file contains known issues and late breaking news related to the latest version of the Zebra Driver 32 P120i Card Printer User Guide 980504 001 Rev A Printer Installation Complete Printer Installation 14 Whether you select Yes or No the InstallShield Wizard Complete window will open d T a rand C a 1 E 15 Click the Finish button to complete the installation 980504 001 Rev A P120i Card Printer User Guide 33 Printer Installation Change Printer Driver Options Change Printer Driver Options You can change the default settings for the P120i Printer driver Change the options as follows 1 Select Start gt Settings gt Printers and Faxes 2 From the Printers and Faxes list right click the P120 USB Card Printer and select Properties from the pop up menu The Printer Properties window will open 3 On the General tab click on the Printing Preferences button to change the card orientation s
34. ounded electrical socket of the proper voltage and type d o Bo d po Bet iE pa celieas ated E amp LL 5 Attach USB cable to printer and computer 980504 001 Rev A P120i Card Printer User Guide 29 6 Place the printer s power switch in the ON position The Found New Hardware window will open ia Mow LET Welcome t the Found New Hardware Wirard sb darent m eti daa cane aed poi d poten gy laser aa yi Opmaat one hirisan betel UD zc an tra Wires Aperi ium fua tiia poih rrt pa il Dus pur peo oic Un VW noces Zone d Wipdosr DOM T sch oy poffe yee Hir trus ony C web noe a3 poss bra dene a deve 7 In the Found New Hardware window select the No not at this time radio button then click Next gt The Insert installation CD window will open Printer Installation Complete Printer Installation Thi acd ig rout voe ur amp ees ellos What doyen aria rar de 8 In the Insert installation CD window select the Install the software automatically radio button and click Next The Windows Logo Testing window will open Ia ET TEMPESTATIS 9 In the Windows Logo Testing window select the Continue Anyway button The copying files progress bar will display 980504 001 Rev A P120i Card Printer User Guide 31 Printer Installation Complete Printer Installation 10 If the Files Needed window opens type in the required file l
35. ower Cords U S and Europe U K and Australia Windows Drivers and User Documentation Training CD Free Demo Software CD with Windows Drivers and User Documentation Training included on one CD Software amp Documentation Package which contains Multi language documentation English Spanish French German Chinese and Italian Windows Drivers and User Documentation Training included on one CD Software amp Documentation Package which contains Multi language documentation English Spanish French German Chinese and Italian No Starter Kit P120i 0M10A IDO Starter kit including 200 30 mil PVC cards and one YMCKOK ribbon part number 800015 948 P1201 Printer Magnetic Stripe Encoder HiCoDn Standard Memory USB Interface US and Europe Power Cords Windows Driver and User Documentation Accessories 105862 001 P120 Card Sense M single card upgrade kit 105912 912 P120 Cleaning Kit includes 4 print engine cleaning cards and 4 feeder cleaning cards 980504 001 Rev A P120i Card Printer User Guide V Foreword Return Materials Authorization Icons Throughout this manual different icons highlight important information as follows Note Indicates information that emphasizes or supplements important points of the main text Important Advises you of information that is essential to complete a task or points out the importance of specific information in t
36. rd Printer User Guide 980504 001 Rev A Printer Installation Installing the P120 Printer Caution Do not power the printer with USB attached to your computer at this time The driver will prompt you when it is time to plug in and power up your printer To install the P120i Printer on Windows 2000 and Windows XP operating systems insert the User Documentation Drivers and Training CD included with your printer into your computer and Install Wizard will walk you through the required installation steps The Install Wizard will e Automatically install the User Interface when the driver CD is inserted Start the installation process when the Install Printer Driver menu item is selected from the Main Menu Allow you to install Ethernet drivers if you plan on networking your card printer via an external print server Check to see which operating system you are using Detect previous versions of the driver and clean up any unnecessary Windows registry entries You must select Remove from the install options to remove any previous driver versions Install the new driver files Reboot your computer 980504 001 Rev A P120i Card Printer User Guide 5 Printer Installation Installing the P1201 Printer Print Driver Installation Install the P1201 Printer driver as follows Card Printer Please Select Language Zebra Solutions 1 Insert the P120i User Documentation D
37. rivers and Training CD into the CD drive of the host computer The Select Language window will open 2 From the Select Language window choose the appropriate language for your system The Main Menu will open in the selected language We dots Value Line MT Solutions P110 P120 Printer Driver Documentation Support gt View README gt View CD README gt Register Your Product gt Install Adobe Acrobat gt Warranty gt Media List WV install Printer Driver W User s Manual gt Web Site B P110i B Pii V User Training B P120i B P120i B Pioi B P120 Exit Requires Acrobat Requires active internet connection 2005 ZIH Corp 3 From the Main Menu select Install Printer Driver P120i Card Printer User Guide 980504 001 Rev A Printer Installation Installing the P1201 Printer Gard Printer Eohrtioma Cae Fame ena 4 The InstallShield Wizard will be installed and a progress window will be displayed Once the InstalShield Wizard has been installed the Welcome to InstallShield Wizard window will open Wlcnma fo tha lnniniechield Wired Inr eir Value Linen Card Printer Frame oa ina DoMQue To cpu chk Maret 5 On the Welcome to InstallShield Wizard window click the Next button The Select Features window will open 980504 001 Rev A P120i Card Printer User Guide 7 Printer Installation Installing the P1201 Printer Important Important Installation of ethernet printer drivers will also
38. talling the P120i Printer 14 In the Track 2 Density window select the density of track 2 and click the Next gt button The Track 3 Settings window will open 15 In the Track 3 Settings window select the required track settings for Track 3 and click the Next gt button The Track 3 Density window will open 980504 001 Rev A P120i Card Printer User Guide 25 26 Printer Installation Installing the P120i Printer 16 In the Track 3 Density window select the density of the track and click the Next button 17 You will be asked if you want to apply the custom settings a If you select Yes the settings you selected in the previous windows will be applied b If you choose No the default settings will take effect Whether you select Yes or No the Select Program Folder window will open Proceed to Complete Printer Installation P120i Card Printer User Guide 980504 001 Rev A Printer Installation Complete Printer Installation Complete Printer Installation 1 In the Select Program Folder window accept the default folder for the program icons or choose a different folder Click the Next gt button The Setup Status window will open 2 The Setup Status window will show the progress of the driver installation When driver installation is complete the Congratulations window will open Proceed to Connect the P120 printer 980504 001 Rev A P120i Card Printer User Guide 27 Printer Installation Comple
39. te Printer Installation Connect the P120 Printer The following instructions will guide you through the installation of the P120i printer current draw to 16 amps or less using an associated circuit breaker or other such device Never operate the printer in a location where operator computer or printer can get wet Personal injury could result The printer must be connected to an earthed electrical power supply and properly protected against electrical surges and grounding faults The power supply pack can only be replaced by the same product from the manufacturer a Caution Limit electrical power supplied to the P120 Printer to 24 VDC Limit excess 1 Place the printer in a location that allows easy access to all sides The printer should never be operated while resting on its side or upside down 3 Ensure that the printer s power switch in the OFF O position 28 P120i Card Printer User Guide 980504 001 Rev A Printer Installation Complete Printer Installation connectors If damaged the power cable must be replaced by an exact equivalent The socket should always be easily accessible to power off the printer Caution Intermittent or unpredictable operation may occur from unsecured 115 VAC SA A D 230 VAC 4 Insert the power supply plug into the power socket attach the power cord 120VAC or 230VAC to the power supply then plug the power cord in to a gr
40. ter Zebra Value Line Card Printer 2 00 05 8 If you are installing a third network printer enter the IP address of the third printer into the text box If you are installing only one or two network printers leave text box blank Click the Next button The Encode Only window will open 9 In the Encode Only window choose Yes or No If you choose Yes the printer will be set up to ONLY encode magnetic stripes on cards No printing of cards will occur Click the Next button The Select Encoder Coercivity window will open 22 P120i Card Printer User Guide 980504 001 Rev A Printer Installation Installing the P120i Printer 10 In the Select Encoder Coercivity window choose coercivity settings that match the type of cards being encoded then click the Next button The Track 1 Settings window will open 11 Inthe Track 1 Settings window select the required track settings for Track 1 and click the Next button The Track 1 Density window will open 980504 001 Rev A P120i Card Printer User Guide 23 Printer Installation Installing the P120i Printer 12 In the Track 1 Density window select the density of track 1 and click the Next button The Track 2 Settings window will open 13 In the Track 2 Settings window select the required track settings for Track 2 and click the Next button The Track 2 Density window will open 24 P120i Card Printer User Guide 980504 001 Rev A Printer Installation Ins
41. vered for a twelve 12 month period To qualify for this warranty the printer must be returned to the factory or to an authorized service center Customers are not required to purchase Zebra supplies media and or ribbons for warranty qualification If the use of other manufacturer s supplies has caused any defect in the printhead for which a warranty claim is made the user is responsible for Zebra s labor and material charges required to repair the defect The warranty becomes void if the printhead is physically worn or damaged also if it is determined that failure to follow the preventive maintenance schedule has caused the defect in the thermal printhead for which a warranty claim is made Spare Parts All parts maintenance kits replacement printheads options kits and accessories are warranted to be free of defects in material and workmanship for 90 days except where otherwise denoted from date of purchase This warranty become void if the item is modified improperly installed or used or damaged by accident or neglect P120i Card Printer User Guide 980504 001 Rev A Foreword Return Materials Authorization Return Materials Authorization Before returning any equipment to Zebra Technologies Corporation for in warranty or out of warranty repair contact Repair Administration for a Return Materials Authorization RMA number Repack the equipment in the original packing material and mark the RMA number clearly on the outside Ship t
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