AVG AntiVirus for Mac User Manual
Contents
1. Overview e the lower section of the main user interface displays the security features of your AVG protection often with some additional info like scanning progress or scan results There is always a special action button or switch allowing you to use the selected security feature or to turn it off or on The security features of your AVG AntiVirus for Mac are as follows o Mac Scanner enables you to scan the whole Mac o File Scanner enables you to scan a specific part of your Mac o Realtime Protection works continuously in the background automatically scanning all files that are being opened modified or saved e in the upper right part of the main user interface you can see the Zen Network connection button There two possible states LT Not Connected x This is how the button looks like when you are not connected to This device is not connected any Zen network In order to to a Zen Network connect to a Zen Network or to create a new one click the Connect Connect option A new dialog will be opened allowing you to choose from three available connection options There are also two browser links Tell Me More and Visit AVG Tell Me More Visit AVG MyAccount 14 MyAccount These two will open the AVG Zen web page and the AVG MyAccount web page respectively Click here to learn more about AVG Zen and AVG MyAccount Connected This is how the button looks like w2. AVG AVG AntiVirus for Mac User Manual Document revision 2015 01 2 4 2015 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners ava Contents 1 Introduction 1 1 What is the AVG AntiVirus for Mac 1 2 Installation Requirements 2 Installation Process 2 1 Introduction 2 2 License 2 3 Destination Select 2 4 Standard Install 2 5 Installation 2 6 Summary 3 Welcome Wizard 3 1 Opening dialog 3 2 Zen network login 3 3 Activation completed 4 Finding your way around the AVG AntiVirus 4 1 Main user interface 4 2 Icon in the task bar 4 3 Menu in the task bar 5 Scanning 5 1 Mac Scanner 5 2 File Scanner 5 3 Scanning Results 6 Realtime Protection 7 AVG AntiVirus for Mac Preferences 8 Updates 9 Contact amp Support I OF O1 Ul AU W N N N VO O e re B YOU W N N eae oO o oo N W 25 27 28 AvG 1 Introduction This user manual offers a general overview of the tasks and detection technologies provided by AVG AntiVirus for Mac We will briefly talk about the program installation initial startup configuration and use AVG AntiVirus is provided free of charge It is up and running immediately from the moment of installation All basic settings have been pre set by the manufacturer so most of the time you will not have to worry about anything just let AVG AntiVirus work in the
3. including new and different products or services or updates and upgrades to a prior Solution for which you do not accept a separate end user license agreement AVG Print Save Go Back Continue Once you have finished reading click the Continue button to trigger a little pop up dialog Install AVG AntiVirus To continue installing the software you must agree to the terms of the software license agreement al Click Agree to continue or click Disagree to cancel the installation Lic and quit the Installer De ins r g Read License Disagree Agree the Ins ling _ 7 oCCESS TO and USE OT all g E SOTTwWare ana rvVIcCes ODE ned Summary from AVG each a Solution by you and any entity or individual you represent or for whose computer smartphone or other Device you acquire the Solutions you By clicking the ACCEPT or ACTIVATE or similar option in connection with this Agreement you agreed to be bound by these terms and conditions not just with respect to the Solution you are obtaining at the time but also for any additional Solution you later acquire directly or indirectly through that first Solution including new and different products or services or updates and upgrades to a prior Solution for which you do not accept a separate end user license agreement XK AVG Print Save Go Back Continue In this dialog confirm that you have read understood and acce
4. Finding your way around the AVG AntiVirus In the AVG AntiVirus for Mac you can choose between three ways of accessing various settings overviews and functions e clicking the AVG AntiVirus for Mac icon in the Dock opens the main user interface providing you access to various AVG security features Click to learn more about the AVG AntiVirus for Mac main user interface e clicking the icon that is displayed optionally in the right part of the task bar triggers a little context menu allowing you to scan your Mac or to perform an update You can also use it to opens the main user interface Click to learn more about the AVG AntiVirus for Mac icon in the task bar e clicking the AVG AntiVirus for Mac menu is your only way to access application preferences with several options mostly scanning related that can be turned on or off You can also use to uninstall your AVG AntiVirus for Mac should you ever wish to do so Click to learn more about the AVG AntiVirus for Mac menu in the task bar 4 1 Main user interface To access the main user interface simply click the docked icon AVG AntiVirus Thereafter the main user interface will be displayed 13 Connected NE AVG AntiVirus ETTE File Scanner Realtime Protection 3 Drophere 9 Scan your entire Mac Drag amp drop a file You re now fully protected for potentional threats folder or disk to scan with always on protection Scan Mac Scan Files
5. background and protect you without any effort on your part However there might be situations where you need to adjust the program settings or decide what to do with a virus infected file this manual is here to provide detailed information and assist you with any task 1 1 What is the AVG AntiVirus for Mac The purpose of AVG AntiVirus for Mac is to detect any malicious code that might reside in your Mac This protects your Mac from harm and prevent it from inadvertently becoming infective to others especially PCs as these are generally more vulnerable to viruses and other types of malware 1 2 Installation Requirements The AVG AntiVirus for Mac will only run on computer with Mac OS X 10 8 x or higher Please note that only Intel platform is supported 2 Installation Process To download the installation file of AVG AntiVirus for Mac visit the AVG AntiVirus for Mac site Scroll to its very bottom and click the green Get it FREE button You will be redirected to the download page your download should start after just a few seconds AVG AntiVirus for Mac Get it FREE Once you have downloaded and saved the installation file on your hard drive you can launch the installation process Double click your package the avg_avc_mac_all_2015_ _ dmgq file to open the first installation dialog 2 1 Introduction Install AVG AntiVirus Welcome to the AVG AntiVirus Installer You will be guided through the steps ne
6. completed you will get information what had been scanned in Please consider running the scan again to complete it especially if threats have been found 19 To reset the scanner back to stand by mode click OK if no threats were found or Ignore Results if some threats were found AVG AntiVirus Mac Scanner Scan finished 12 threats found 5 2 File Scanner File Scanner gt Scan finished No threats found OK amp Connected F You are up to date Realtime Protection o You re now fully protected with always on protection On This security feature enables you to scan a specific part of your Mac To scan a specific file or folder drag it from the Finder and drop onto the File Scanner where labelled Drop here You can also drag amp drop multiple selected files adding files one by one is not supported Alternatively you can click Scan Files to select the desired file s in a file browser The scan will start automatically upon selecting or dropping the file s Please note that before scanning you may need to adjust the Preferences in order to scan some filetypes and locations For example archives are scanned by default while external drives removable devices shared folders are not 20 gt 7 Not Connected AVG AntiVirus You are up to date WETE File Scanner Realtime Protection o aiio a v to_be_scanned Scan your entire Mac Ready to scan t
7. screen or to navigate back to any previously displayed dialog 15 AvG 4 2 Icon in the task bar The icon can be optionally displayed in the right part of the task bar If it is not visible you can display it by turning on the Show AVG AntiVirus icon in the task bar option in AVG AntiVirus for Mac Preferences Upon clicking the icon you get a context menu resuming neatly relevant options of the application menus DP 4 CG Wed 15 20 Scan Your Mac Check for Updates Open AVG AntiVirus e Scan Your Mac click to start scanning your whole Mac e Check for Updates click to immediately start the update process e Open AVG AntiVirus displays the AVG AntiVirus main user interface Apart from quick access to frequently used items the icon also indicates the status of your AVG AntiVirus 0 The Realtime Protection component is turned on The Realtime Protection component is turned off for Mac Your Mac is currently being scanned for viruses and other threats 16 ava 4 3 Menu in the task bar Whenever the Main User Interface is opened the AVG AntiVirus for Mac menu appears in the right part of the task bar AVG AntiVirus Edit Window Help About AVG AntiVirus Preferences Check for Updates Uninstall AVG AntiVirus Services b Hide AVG AntiVirus H way Hide Others Y H Quit AVG AntiVirus HQ This menu provides you access to a few basic options About AVG
8. time If you have a reason to believe that a detected file is actually clean and harmless please send it to us via Sample Submit Form for analysis Please select False alarm in the form Similarly if there is a Suspicious file that AVG AntiVirus does not detect but you believe that it might be infected you can send it to us via the same form to examine in this case select Malware for analysis in the form 24 avG 7 AVG AntiVirus for Mac Preferences This dialog allows you to modify all adjustable settings of your AVG AntiVirus for Mac To access it open the AVG AntiVirus for Mac menu in the task bar and select Preferences The following dialog will appear Preferences Mj Scan archives This will scan the contents of any archive files RAR ZIP etc on your Mac Scan external drives and shared folders This will scan any external drives connected to your Mac as well as any shared folders and files you have access to vi Scan for potentially unwanted programs PUPs This will scan for programs that you may have unknowingly downloaded e g programs bundled with other software Use enhanced scanning to identify even more PUPs i Show AVG AntiVirus icon in the task bar The adjustable options are as follows Scan archives such as ZIP RAR 7z etc by default this option is switched on for maximum protection however you can switch it off to boost the scanning speed archives are often quite la
9. AntiVirus displays a small dialog with copyright and version number information Preferences displays a new dialog allowing you to adjust several additional mostly scanning related settings Check for Updates performs an update check and installs new updates if available Uninstall AVG AntiVirus start the AVG AntiVirus for Mac Uninstaller allowing you to completely remove this software from your Mac Hide AVG AntiVirus minimizes the main user interface without turning the AVG AntiVirus for Mac menu protection off Quit AVG AntiVirus turns the AVG AntiVirus for Mac menu protection off 17 5 Scanning These days the vast online world has become quite a dangerous place unfortunately not having to be careful about which emails you open and which files you download on your computer is a thing of the past Sophisticated computer viruses roam the internet just waiting for the chance to infiltrate your system and cause some serious damage A virus scan is a tool that notifies you when something unsavory manages to access your Mac The AVG AntiVirus for Mac offers you two a bit different scanning based security features the Mac Scanner and the File Scanner 5 1 Mac Scanner This security feature enables you to scan the whole Mac To start the scan simply click the Scan Mac button Please note that before scanning you may need to adjust the Preferences in order to scan some filetypes and lo
10. ail Cre ne you assword 2 Show password Log in to AVG MyAccount Use an invitation code oreate ACCOUNT Your previously accepted Privacy Policy applies here too Skip for Now Enter your login email and set your password check the Show password box below if you want to see hidden 10 characters then click the Create Account button Accepting Zen Network invitation NE AVG AntiVirus Please connect to a Zen Network Connect this Mac to a Zen Network in one of three easy ways Use an invitation code This code can be found in the invitation emall you received from your friend 2 Enter nvitation code Create AVG MyAccount Log in to AVG MyAccount Skip for Now Enter the invitation code that was previously sent you by required network s administrator the best way is to copy and paste it from the invitation email After you insert the code click the Connect button 3 3 Activation completed AVG AntiVirus Q o Welcome Activate 9 Congratulations AVG AntiVirus is now activated You are logged in to the following Zen Network zentest9 seznam cz 30 to Dasnpoard 11 AvG This dialog only appears if you have successfully entered a Zen Network no matter which of the three available options you have chosen the previous dialog Congratulations You are a part of Zen Network now However if you ever change your mind you can easily disconnect at any time 12 4
11. cation and its features Click Continue button in order to proceed AVG AntiVirus a s Welcome Activate Finish Welcome to AVG AntiVirus for Mac Essential protection against viruses spyware amp other malware 9D ERT A File Scanner Realtime Protection YV SCan Your NUT WET d Tome ir ine Tes Toiagers pina Oe MI gt proat tei Lalit prot Continue 3 2 Zen network login This dialog allows you to connect your AVG AntiVirus for Mac to a Zen network or to create a new one Please note that Zen Network connection is not mandatory You can always click the Skip for Now button to proceed directly to the AVG AntiVirus for Mac user interface Still this dialog can be easily triggered at any future time so you can become a part of Zen Network later on There are three easy ways to achieve such connection AVG AntiVirus Please connect to a Zen Network Connect this Mac to a Zen Network in one of three easy ways Log in to AVG MyAccount G Enter MyAccount email nter password gt Forgot password Create AVG MyAccount Use an invitation code Skip for Now Simply enter appropriate AVG MyAccount credentials i e your user name MyAccount email and password then click the Log In button below New Zen Network creation NE AVG AntiVirus 9 Welcome Activate Please create your AVG MyAccount This will activate your product amp Zen Network Create AVG MyAccount Enter your em
12. cations For example archives are scanned by default while external drives removable devices shared folders are not rrr Connected aa AVG AntiVirus UE Temeeter alel i File Scanner Realtime Protection Drophere 9 Scanning Drag amp drop a file You re now fully protected No threats found so far folder or disk to scan with always on protection Details Cancel Scan Files A running scan indicates its progress visually and you can stop it any time by clicking Cancel button Please note that it will stop the scan completely not pause it it will not be possible to simply continue scanning from that point later on You can also click the Details button to view the detailed progress names of files being currently scanned and number of objects scanned so far You can switch to the simple view at any time simply by clicking the Back to Dashboard button 18 Li Connected 7 Mac Scanner Scanning No threats found so far Applications Application Loader app n jar noNamespace AlertListQT class 18 046 objects scanned Back to Dashboard Cancel Scan When the scan is finished you will be informed whether any threats have been found if so click View Results button to access the result overview and deal with the infection Connected AET el al g Scan finished fee 12 threats found 1 210 012 objects scanned lf the scan was not
13. cessary to install this software Introduction License amp Destination Select Installation Type amp Installation Summary SF ave Go Back Continue The installation process starts with the Welcome to the AVG AntiVirus Installer window Click the Continue button to go on with the installation process HE avG 2 2 License The next dialog provides information on AVG AntiVirus for Mac terms of use Please read it carefully Right now this license agreement and the application as whole is only available in English language eoo Install AVG AntiVirus Software License Agreement English z 6 Introduction License END USER SOFTWARE LICENSE amp Destination Select AGREEMENT Installation Type IMPORTANT This End User License Agreement the amp Installation Agreement contains the terms and conditions governing A TERN access to and use of all of the Software and Services obtained Summary from AVG each a Solution by you and any entity or individual you represent or for whose computer smartphone or other Device you acquire the Solutions you By clicking the ACCEPT or ACTIVATE or similar option in connection with this Agreement you agreed to be bound by these terms and conditions not just with respect to the Solution you are obtaining at the time but also for any additional Solution you later acquire directly or indirectly through that first Solution
14. ed AVG AntiVirus for Mac Support of our website e to discuss your issue with other Mac users and AVG technical support staff use the AVG forums Our staff read and respond to the forums on a regular basis e to send a specific file infected suspicious or falsely detected to our malware experts for analysis use the Sample Submit Form All AVG products are developed and supplied by AVG Technologies CZ To learn more about us please visit www avg com For the complete portfolio of our Mac products you can go directly to www avg com for mac 28
15. ely you can Delete All Files at one time in such case please make sure that there are no undeleted threats left after the action lf AVG AntiVirus cannot delete a file typically due to access rights we recommend that you remove it manually 1 Put down the exact location and name of the infected file 2 Locate the file in Finder and delete it move to Trash 3 Empty Trash If that is not possible either please refer to the Contact amp Support chapter for further help If you have a reason to believe that a detected file is actually clean and harmless please send it to us via Sample Submit Form for analysis Please select False alarm in the form Similarly if there is a suspicious file that AVG AntiVirus does not detect but you believe that it might be infected you can send it to us via the same form to examine in this case select Malware for analysis in the form To return from the scan result back to the main screen of AVG AntiVirus click Go to Dashboard 22 6 Realtime Protection This proactive security feature is a resident shield for your Mac You do not have to do anything to be protected it works continuously in the background automatically scanning all files that are being opened modified or saved If malicious code is detected the file will be blocked for your safety and you will get a detailed alert message see below The only available setting option enables you to turn the protection on and off b
16. he Change Install Location button in order to return to the previous dialog allowing you to 5 avG select a different destination for your installation or click the Install button Installer is trying to install new software Type your password to allow this Password Right after that you will be prompted to type an administrator s name and password otherwise the Installer won t be allowed to make changes and the installation process won t be able to continue If you do not know the login name and password you will need to contact the person who administers your computer Once you enter appropriate credentials and click the Install Software bution the installation process will start immediately 2 5 Installation s Installing AVG AntiVirus Introduction License Destination Select Installation Type Running package scripts Installation Summary SF ava This dialog shows the progress of the installation process and does not require any intervention All you have to do is to sit and wait until the installation is complete it doesn t take long avG 2 6 Summary This dialog is the last step of the AVG AntiVirus for Mac installation process AVG AntiVirus for Mac is now installed on your computer Simply click the Close button to the product activation wizard Install AVG AntiVirus The installation was completed successfully Introduction License 8 Destination Se
17. he file You re now fully protected for potentional threats to_be_scanned with always on protection Scan Mac Scan Files On A running scan indicates its progress visually and you can stop it any time by clicking Cancel Please note that it will stop the scan completely not pause it it will not be possible to simply continue scanning from that point later on When the scan is finished you will be informed whether any threats have been found if so click View Results to access the result overview and deal with the infection lf the scan was not completed you will get information what had been scanned in Please consider running the scan again to complete it especially if threats have been found To reset the scanner back to stand by mode click OK if no threats were found or Ignore Results if some threats were found 5 3 Scanning Results The list of malicious or infected files detected by AVG AntiVirus for Mac during a scan enables you to view the details and delete the files All found threats have been blocked for your safety and cannot be accessed opened or executed copied etc however deleting them completely is always the safest option Please note that deleted files are removed permanently not just moved to Trash 21 a gt Connected v Threats Found Go to Dashboard Trojan horse FakeAlert AET gt Plo iPh De SD gt iPh Sy L Fr OpenGLES gt libGLProgr ibi
18. hen you are connected to a You are connected to the Zen network In order to leave following Zen Network this Zen Network click the rentest9 seznam cz Leave This Network option You will be immediately Leave This Network disconnected however you can easily join this or any other Zen Tell Me More Network at any time in the Visit AVG MyAccount future There are also two browser links Tell Me More and Visit AVG MyAccount These two will open the AVG Zen web page and the AVG MyAccount web page respectively Click here to learn more about AVG Zen and AVG MyAccount e beneath the Zen Network connection button there is an update related section Here you can check whether your is currently up to date When this text is displayed it means that you are already You are up to date using the latest version of the product so there is nothing you have to worry about This text means that update is currently g being performed the Downloading update 409 KB of 23 4 MB E most up to date version of the product is being downloaded and installed Click here here to learn more about update process in AVG AntiVirus for Mac e two navigation buttons l 3 back and forward are located in the upper left corner of the main user interface In the newly opened main screen both these buttons are disabled However in other dialogs like scanning progress these two buttons allow you to quickly access the main
19. lect Installation Type Installation The installation was successful Summary The software was installed T AVG Go Back Close AvG 3 Welcome Wizard Right after the installation AVG AntiVirus for Mac of is finished the Welcome Wizard will appear This little set of dialog allows you to add your software to some AVG Zen network thus adding extra security and protection for your Mac Whatisa Zen Network AVG Zen is acentral platform for managing AVG protection on multiple devices It allows to create a personal family network of devices across various platforms Mac PC Android and to monitor the status of most AVG products on them remotely from one place Please note that the AVG Zen control application is only available for PCs not Macs which means that it is not possible to administer other devices in a Zen Network from a Mac To get complete information about AVG Zen please visit AVG Zen page What is an AVG MyAccount AVG MyAccount is a free cloud web based service from AVG that enables you to e Connect to Zen Network e Manage your personal information and password e View your registered products and license information e Easily renew your subscription and download your products e Check past orders and invoices AVG MyAccount can be accessed directly at MyAccount page avG 3 1 Opening dialog The first dialog of the wizard is purely informative containing some info about the appli
20. lity dylib Threat blocked Delete Trojan horse FakeAlert AET i Ph De 3 0 Sy Sy gt Lib Fre OpenGLES i gt libGLProgrammability dylib Threat blocked Delete Trojan horse FakeAlert AET gt Pla gt iPh gt De gt 3 1 r 5 Lib Fre OpenGLES gt libGLProgrammability dylib Threat blocked Delete Trojan horse FakeAlert AET Ph gt De gt gt Sy P amp S Lib Fr OpenGLES gt libGLProgr ibility dylib Threat blocked Delete Trojan horse FakeAlert AET gt Plo De gt gt Sy gt Sy gt Lib gt Fre OpenGLES gt libGLProgrammability dylib Threat blocked Delete Trojan horse FakeAlert AET gt Plo iP De 3 2 Sy Sy gt Lib Fre OpenGLES gt libGLProg ibility dylib Threat blocked Delete Trojan horse FakeAlert AET i Ph De gt 3 2 Sy gt Sy gt Lib Fre OpenGLES gt libGLProgr bility dylib Threat blocked Delete Delete Trojan horse FakeAlert AET gt Plo gt iP De 3 2 Sy Sy Lib Fr OpenGLES gt libGLProgrammability dylib Threat blocked C EE EE EE EE EE EE EE U e M O a O O a Trojan horse FakeAlert AET Ph gt De gt 40 gt Sy gt Lib gt Free O ILES gt libGLProgr ibility dylib Threat blocked Delete Each line represents one detected file name of the threat location of the infected malicious file and status Blocked Deleted Cannot delete or function button Delete enabling you to treat each file separately Alternativ
21. pt the agreement by pressing the Agree button If you do not agree with the terms of use stated press the Disagree button and the installation process will be terminated immediately aA 2 3 Destination Select This dialog is informative only since the AVG AntiVirus will always be installed for all users of this computer and into the preset location Application AVG Antivirus app Therefore you can only proceed by clicking the Continue button 6 Introduction 8 License Destination Select Installation Type Installation Summary SF ava 2 4 Standard Install Introduction License Destination Select amp Installation Type Installation Summary OF ava Install AVG AntiVirus Select a Destination How do you want to install this software Installing this software requires 243 5 MB of space You have chosen to install this software for all users of this computer GoBack Continue Install AVG AntiVirus Standard Install on Macintosh HD This will take 243 5 MB of space on your computer Click Install to perform a standard installation of this software for all users of this computer All users of this computer will be able to use this software Change Install Location GoBack Install This dialog informs you that your AVG AntiVirus for Mac will be installed on your local hard drive You can either click t
22. rge so if skipped the scan takes less time Also archives generally pose low risk and if an infected archive should occur in your system it will be detected and blocked by the Realtime Protection as soon as you try to unpack it Scan external drives and shared folders switching this option on enables scanning of mounted volumes i e external locations and devices connected to your Mac portable hard drives USB sticks memory cards shared folders on external servers etc External drives may be very large and therefore by default excluded from scanning for capacity reasons Scan for potentially unwanted programs PUPs allows scanning for potentially unwanted programs such as spyware adware and similar types of malware PUPs generally play certain malicious or annoying tricks on users and may vary from positively serious to only potential threats to your privacy Those posing a security risk may for example store personal information including passwords and credit card numbers or allow to perform certain actions in a computer remotely Sometimes these programs are installed intentionally or consent is given through accepting License Agreement while installing another program Use enhanced scanning to identify even more PUPs this is an addition to the previous option it turns on detection of an extended package of PUPs programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misu
23. sed for malicious purposes later or programs that are always harmless but might be unwanted various toolbars etc This additional measure increases your computer security and comfort even more however it can possibly block legal programs and is therefore switched off by default Please note that the above options apply to both Mac Scanner and File Scanner and if switched off N avG the concerned filetypes folders wil not be scanned during either scan Example You drag and drop a single archived file to the File Scanner If scanning archives is not activated you will get a message No threats found but the archive will have not been scanned at all e Show AVG AntiVirus icon in the task bar shows or hides the icon in the task bar This icon offers convenient access to instant scan update and to the application interface and also indicates the background protection status 26 AvG 8 Updates The main purpose of an update is to add definitions of new threats to the internal database stored locally on your Mac This is very important because new threats emerge every day and fully updated antivirus program is the most reliable protection from them Keeping your AVG AntiVirus up to date is therefore essential for its correct functioning The definition files and other improvements are delivered to your Mac silently from our dedicated update servers via your regular Internet connection The whole update process ne
24. w files download and their application usually takes only a couple of minutes with its soeed depending on your Internet connection quality lf you wish to update immediately 1 In the menu bar click on the AVG AntiVirus menu in the task bar or on the icon in the task bar 2 Select Check for updates The current update status updated outdated is displayed in the top right corner of the main page of AVG AntiVirus so there two variants that you might see You are up to date ID You are not uptodate Update Now In the latter case you can easily click the Update Now button to launch the update process Usually you will not need to worry about updating because AVG AntiVirus updates automatically every day for you However the manual update is advisable if you are about to run a scan or your Mac has been offline for some time and could not have been updated automatically To find out the date of the last successful update proceed with the following 1 In the task bar click on the AVG AntiVirus menu 2 Select About AVG AntiVirus 3 Look for the line Last update 0 c AVG AntiVirus Version 2015 0 4743 Virus databases 8721 Scan engine 4235 Last update December 12 2014 Copyright C 1991 2014 AVG Technologies Inc All rights reserved 27 AvG 9 Contact amp Support To get further help and support there are the following options e for FAQ Technical Support and Sales Support go to the dedicat
25. y sliding the On Off switch Please note that the action requires the administrator s password By displaying the following alert message AVG AntiVirus informs you that it has detected malicious code on your Mac and blocked it for your safety Threat blocked AVG AntiVirus Threats blocked Virus identified EICAR Test eicarcom We ve blocked these threats trom spreading Deleting them will remove the entire infected files from your Mac 7 this for all threats Keep Blocking fi Delete File The safest way to proceed now is to delete the malicious infected file Click Delete File to remove the threat immediately and irreversibly you will be asked to confirm your decision first Afterwards you will get a message whether the action has been successtul 23 Threat blocked AVG AntiVirus File deleted Virus identified EICAR Test eicarcom re a Ve ve successfully deleted this Tile Go to the next threat If the file cannot be deleted AVG AntiVirus may not be authorized to access and remove some files we recommend that you delete it manually Should you have a specific reason to keep the infected file click Keep Blocking The file will remain in its original location and it will be blocked that is not possible to access open or execute copy etc lf there are multiple threats detected you can tick the box Do this for all threats and then click either button to treat all infected files at one
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