Thunderbolt Series User Manual
Contents
1. asic System Reserved tc 167 68 6B 100 ME NTFS 167 58 GB NTFS Online Healthy System Active Primary P Healthy Boot Page File Crash Dump Primary Partition LaDisk 1 Basic 476 54 GB 476 94 GE EPP SA PA PAPA A A d Online Unallocated New Simple Volume New Spanned Volume LaDisk 2 riste Volume Basic New Mirrored Volume 176 94 68 476 94 GB sere ee Od Online Unallocated New RAID 5 Volume Properties Help 4 The New Striped Volume wizard or the New Mirrored Volume wizard will open Click Next gt 5 Select the disk s you wish to add to the array and click the Add gt button Click Next gt once all disks have been added Thunderbolt Series User Manual 26 Select Disks You can select the disks and set the disk size for this volume Select the disks you want to use and then click Add Available Disk 2 488384 MB Disk 1 488384 MB Total volume size in megabytes MB Maximum available space in MB Select the amount of space in MB Assign Drive Letter or Path For easier access you can assign a drive letter or drive path to your volume Assign the following drive letter E Mount in the following empty NTFS folder Browse Do not assign a drive letter or drive path 7 Name the volume and assign a file system usually NTFS then click Next gt To expedite the RAID configuration keep the box checked next to Perf2. Password seses gt Details 6 The software has been successfully installed Click Close to exit the installer AA Install LaCie RAID Monitor The installation was completed successfully Introduction Destination Sele Installation Ty Installation _ Summ The installation was successful ET eli tty O The software was installed pan pesado SE ai A 7 LaCie RAID Monitor will launch automatically Using LaCie RAID Monitor LaCie RAID Monitor will launch automatically following a successful installation The utility runs in the background while you work polling the 2big storage to verify the health of the RAID To view the health of your 2big 1 Go to the menu bar to click on the RAID Monitor icon Thunderbolt Series User Manual 32 2 Select Open LaCie RAID Monitor o i D OT 4 Tuejan24 11 36 Q The LaCie RAID Monitor gives you an easy color coded reference to instantly know if your 2big is in good health Green indicates that the RAID is in working order Thunderbolt Series User Manual 33 LaCie 2big Thunderbolt series Disk OK 1 amp 2 EA Red indicates a problem with one or both disks in the RAID LaCie 2big Thunderbolt series Disk Failed 1 Replace Disk 1 Thunderbolt Series User Manual 34 Early Warning You do not have to launch LaCie RAID Monitor to receive an alert regarding the health of the RAID Should one
3. Thunderbolt Series User Manual 11 RECEIVING POWER LED POWER BUTTON RECEIVING POWER To receive power Thunderbolt Series enclosures must be 1 Connected directly to a Macintosh computer that is compatible with Thunderbolt technology 2 Connected to a power source via the included power supply MULTI FUNCTIONAL LED POWER BUTTON LED States 2big Thunderbolt Series LED Behavior State The product is in active mode The product is turned off not receiving power not connected to a Macintosh computer that Supports Thunderbolt technology experiencing system failure or experiencing electronic Off board failure See below for information on powering down the drives within the enclosure If the device Is connected to a power supply and turned on but the LED remains off contact LaCie Customer Support LED States Little Big Disk Thunderbolt Series LED Behavior State The product is in active mode working properly and waiting for data access aN BREET The product is starting up The LED will become solid blue once it has initialized ene Disk access The product is turned off not receiving power not connected to a Macintosh computer that supports Thunderbolt technology experiencing system failure or experiencing electronic board failure See below for information on powering down the drives within the enclosure If the device is connected to a power supply and turned on but the LED remains off contact LaC
4. Made for ideas THUNDERBOLT SERIES USER MANUAL gt A CLICK HERE TO ACCESS AN UP TO DATE ONLINE VERSION of this document for the most recent content as well as for features such as expandable illustrations easier navigation and search capability Thunderbolt Series User Manual 1 INTRODUCTION Welcome to the User Manual for the LaCie Thunderbolt Series LaCie s Thunderbolt Series storage enclosures feature transfer rates with the potential to reach up to 10Gb s Plug them into a Macintosh computer that supports Thunderbolt technology for the ultimate in performance with High Definition video and graphics This exciting new line of storage is ideal for professional editors photographers and graphic artists that demand extraordinary performance both in the office and the field This manual will guide you through the process of connecting your Thunderbolt Series enclosure and explain its features For questions on installation or usage please consult the Getting Help page BOX CONTENT LaCie 2big Thunderbolt Series LaCie Little Big Disk Thunderbolt Series Power supply Drive stand for upright use the 2big Thunderbolt Series is shipped on its stand Quick Install Guide CD with documentation Note on the cable Visit www lacie com for details on cables that support Thunderbolt technology Important info Please save your packaging In the event that the drive should need to be repaired or serviced it mus
5. Thunderbolt Series User Manual 46 TROUBLESHOOTING TOPICS Note Interactive troubleshooting a highly effective way to resolve problems with your product is available from www lacie com support Select your product then click the Troubleshooting tab Problem do not see my Thunderbolt Series disks Q Are there other Thunderbolt technology devices connected to the same port A Disconnect any other Thunderbolt devices and see if the Thunderbolt Series volume appears on the desktop Q Does the icon Do the icons for the Thunderbolt Series volume s appear on the desktop A The drive icon s for the Thunderbolt Series storage should appear on your desktop Please confirm that the Finder preference for displaying external disks on the desktop is selected at Finder gt Preferences gt General Q Is the Thunderbolt Series enclosure connected to a Macintosh computer that supports Thunderbolt technology A The connection type for Thunderbolt technology on the Mac is the Mini DisplayPort While earlier Macintosh computers include one or more Mini DisplayPorts they are only used to connect one or more monitors Please note that legacy Macs with Mini DisplayPorts do not support Thunderbolt technology peripherals such as the LaCie Thunderbolt Series storage Q Did you follow the correct installation steps A Review the installation steps Getting Connected Please make certain that both ends of the Thunderbolt tec
6. LaCie Little Big Disk Thunderbolt Series LaCie 2big Thunderbolt Series LaCie eSATA Hub Thunderbolt Series Order of operations Please follow the order of operations as listed below You must install the drivers BEFORE connecting the LaCie Thunderbolt device to your Windows computer PART 1 1 Unzip the installer downloaded from LaCie 2 Double click the executable file 3 Follow the steps to complete the wizard Thunderbolt Series User Manual 20 Welcome to the LaCie Marvell Thunderbolt drivers Setup Wizard This will install LaCie Marvell Thunderbolt drivers 1 2 0 1035 on your computer It is recommended that you dose all other applications before continuing Click Next to continue or Cancel to exit Setup 4 When prompted restart your computer You must restart your computer to apply these changes Before restarting save any open files and close all programs Restart Now 5 Move on to Part 2 PART 2 Since this LaCie product is originally configured in the HFS file format for use on Mac and RAID 0 all partitions must be erased including the EFI partition Windows Disk Management cannot erase the EFI partition so you ll need to run Diskpart a separate Windows utility For additional information on Diskpart please click here Thunderbolt Series User Manual 21 200 ME AMI GB Healthy EF System Partition Heglthy Primary Partition ADO ME 475 67 GR Healthy EFI Sytem Parties Healt
7. Primary Parte Important info The operation below is data destructive Before continuing LaCie recommends that you Confirm that your Windows computer is compatible with Thunderbolt technology Back up all files stored on your LaCie Thunderbolt device if applicable Please connect your LaCie Thunderbolt device to a Mac with a Thunderbolt port to back up your data Disconnect all external disks from your Windows computer except for the LaCie Thunderbolt device While Diskpart will not allow you to delete the System disk selecting another external hard drive connected to your computer will delete all of its files LaCie is not responsible for lost data The steps below are illustrated using a LaCie Little Big Disk which contains two hard disks 1 Connect the LaCie product to your compatible Windows computer via the Thunderbolt cable If necessary turn the device on 2 Click on the Windows Start button 3 Search for and launch Diskpart Thunderbolt Series User Manual 22 Programs 1 mal ciskpart See more results diskpart x Shutdown Cen 4 In the Diskpart prompt type list disk 4 gy l a E pues a eee RN il E RALI Sp ST Microsoft DiskPart version 6 1 7681 Copyright tC 1999 2008 Microsoft Corporation On computer LENOUOEDGEZ Pt DISKPART gt list disk 5 Since the RAID was configured on a Mac the LaCie disk partitions appear as Foreign Disks in non RAID confi
8. or both disks encounter problems the LaCie RAID Monitor icon in the menu bar will blink with an exclamation mark inside a triangle Macintosh HD If you receive the alert open LaCie RAID Monitor to view the source of the problem Thunderbolt Series User Manual 35 Important info If you wish to remove LaCie RAID Monitor from your computer please run the Uninstaller Dragging the program icon to the Trash will not completely remove the utility from your computer a O a PLA or DR FE EE oom ees ee 5 Sia oe me lL of 2 selected 7 MB available drre RAID Monitor LaCie RAID Monitor pkg LaCie RAID Monitor Uninstaller pkg _ LaCieRAIDMonitor 1 0 1 LaCie RAID Monitor Uninstaller pkg REPLACING A DISK 2BIG Important info While all Thunderbolt Series users should contact LaCie Customer Support if disk failure is Suspected this section pertains to the 2big only due to the type of enclosure In the event that an individual hard disk fails in the LaCie 2big Thunderbolt Series please contact your LaCie reseller or LaCie Customer Support Failed hard drives within the 2big Thunderbolt Series enclosure should only be replaced by a compatible LaCie disk with equal capacity Once you have received your replacement disk follow the steps below for proper installation Caution After continuous use of the LaCie 2big Thunderbolt Series drives may be hot Please use caution when removing the disks TO REM
9. protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product D This symbol on the product or on its packaging indicates that this product must not be disposed of MANUFACTURER S DECLARATION FOR CE CERTIFICATION We LaCie solemnly declare that this product conforms to the following European standards Electromagnetic Compatibility Directive 2004 108 EC Low Voltage Directive 2006 95 EC TRADEMARKS Apple Mac Time Machine and Macintosh are registered trademarks of Apple Computer Inc Microsoft Windows XP Windows Vista and Windows 7 are registered trademarks of Microsoft Corporation Other trademarks mentioned in this manual are the property of their respective owners CANADA COMPLIANCE STATEMENT This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations JAPAN COMPLIANCE STATEMENT This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio TV receiver it may cause radio interference Install the equipment according to the manual This statement does not apply to the LaCie CloudBox Thunderbolt Series User Manual 56
10. workmanship for a period of one 1 two 2 three 3 or five 5 years depending on the model from LaCie s date of original shipment when the equipment is used normally and is properly serviced when needed If you discover a defect covered by the warranty set forth above your sole and exclusive remedy will be for LaCie in its sole discretion to i repair or replace the product at no charge to you or if a repaired unit or replacement product is not available ii to refund the current market value of your product You acknowledge and agree that replacement product at the sole option of LaCie may be a new product or a remanufactured product In order to receive the remedy set forth above you must return the product during the warranty period and include with each returned product i a copy of your original purchase invoice to verify your warranty il a Return Material Authorization number ili your name address and telephone number iv a copy of the bill of sale bearing the appropriate LaCie serial numbers as proof of date of original retail purchase and v a description of the problem The customer must pay all transportation costs for a returned product The product will need to be returned to LaCie within the country of original retail purchase This warranty applies only to hardware products LaCie software media and manuals are licensed and warranted pursuant to separate written agreement This warranty does not apply if the produc
11. Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Important info FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20 cm between the radiator amp your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter The availability of some specific channels and or operational frequency bands are country dependent and are Thunderbolt Series User Manual 55 firmware programmed at the factory to match the intended destination The firmware setting is not accessible by the end user WEEE with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that
12. Such products will disfigure and discolor the casing Instead use a soft dry cloth to wipe the device Thunderbolt Series User Manual 51 WARRANTY INFORMATION LaCie offers first rate service and support through our generous three tiered warranty policy Our 1 2 3 and 5 year policies include comprehensive complimentary web based resources expert in house technical support and worldwide repair and or replacement coverage To benefit from this warranty please contact LaCie Support at www lacie com us support where you can find online support and contact information You may also contact representatives at the original point of purchase who will be able to help guide you Standard warranties vary depending on the product To verify your product s warranty status and to see which standard warranty is included with your product type in your product s serial number at www lacie com us support If no warranty Is listed under your product s name this means that the warranty has expired WARRANTY UPGRADES If you wish to extend your warranty coverage you can purchase Silver Gold or Platinum Care or Advanced Exchange For details see www lacie com warranties LEGAL INFORMATION A standard LaCie limited warranty is included with all products Please read the terms and conditions below LaCie Limited Warranty Policy LaCie LaCie warrants to the original purchaser that this equipment shall be free of defects in materials and
13. in a horizontal position designed by 1 nel poulton Rebuilding a RAID Set Striped RAID Set RAID 0 Once the replacement disk is installed in the 2big enclosure go to Formatting for instructions on building a Striped RAID Set Mirrored RAID Set RAID 1 The 2big Thunderbolt Series RAID is configured using Mac Disk Utility Please visit the Apple Support page for instructions on how to recover from a hard drive failure on a mirrored array Apple Support Important info LaCie recommends that you do not remove one or both disks in a healthy Mirrored RAID Set Removing a healthy drive may force you to rebuild the Mirrored RAID Thunderbolt Series User Manual 38 FORMATTING The two drives within the 2big Thunderbolt Series and the Little Big Disk Thunderbolt Series are pre formatted as HFS Journaled for your Macintosh computer Further the disks have been preconfigured as a Striped RAID Set RAID 0 for optimal performance Important info RAID You have the option to adjust the RAID configuration as a Mirrored RAID Set for data protection using the Mac OS X Disk Utility Please note that a Mirrored RAID Set copies the same files to each disk affecting the transfer rate speed and reducing the available disk capacity by half STRIPED RAID SET RAID 0 A Striped RAID Set pairs the two drives within the enclosure for enhanced transfer rates Data is stored across both disks in a striped pair allowing
14. may ask you to initialize new disks This is normal following the use of Diskpart Click OK Thunderbolt Series User Manual 25 Fil Acton View Help H em ox Fea ETICO AA a U System Toch Ge ce Simple Basic NTFS Healthy Boot Page File Crash Dump Primary Partition D po ag A lanai i E Task Scheduler Ca System Reserved Simple Basic NTFS Healthy System Active Pramany Partition E Event Viewer E Shared Folders gt 2 Local Users and Groups Ri Performance dee Device Manager a DE dong _ f Disk Management Initialize Disk Fou mus indisize a disk before Logical Disk Manager can socess Select ds m Die 1 af Den 2 Usa the fodowing partition style for the selected disks d a MER Master Boot Pecont CiDbk O GFT GUAD Fatto Tahe Basic Hote The GPT partition siyle is no recognized by all previous versons of sd Windows ia recommended for daka larger than STE ce daka used on f on cm Disk 1 Under 476 04 GB 476 94 GE Mot Inrtealized Unallocated Disk o a I I Uniross 47654 GR 476 54 GE Hat Enitializad UralacrHed Unaiiocates W Primary partition 3 Each of your LaCie Thunderbolt device s disks will be represented with a row in the lower part of the window They should be labelled as Unallocated Right click on the first disk s row and select New Striped Volume RAID 0 or New Mirrored Volume RAID 1 La Disk 0 O eee
15. 0 Bytes Total accessible Capacity varies depending upon operating environment typically up to 10 less per TB HEALTH AND SAFETY PRECAUTIONS Only qualified persons are authorized to carry out maintenance on this device Read this User Manual carefully and follow the correct procedure when setting up the device Do not open a disk drive or attempt to disassemble or modify it Never insert any metallic object into the drive to avoid any risk of electrical shock fire short circuiting or dangerous emissions The disk drive shipped with your LaCie hard drive contains no user serviceable parts If it appears to be malfunctioning have it inspected by a qualified LaCie Technical Support representative Never expose your device to rain or use it near water or in damp or wet conditions Never place objects containing liquids on the LaCie hard drive as they may spill into its openings Doing so increases the risk of electrical shock short circuiting fire or personal injury GENERAL USE PRECAUTIONS Power requirements 100 240 V 50 60 Hz supply voltage fluctuations not exceeding 10 of the nominal and transient over voltages according to over voltage category Il Do not expose the LaCie hard drive to temperatures outside the range of 52 C to 302 C 412 F to 862 F or to operational humidity beyond 10 80 non condensing or non operating humidity beyond 10 90 non condensing Doing so may damage the LaCie hard drive or disfigu
16. OVE A DISK 1 Confirm that the 2big Thunderbolt Series enclosure Is off 2 Please make certain that you are properly grounded to avoid electrostatic discharge 3 The drive tray may be locked To unlock it insert the round end of the included 2 in 1 tool into the slot on the drive lock Turn the lock until the slot is vertical Thunderbolt Series User Manual 36 2 in 1 Tool 1 Draw out the drive tray by inserting your finger into the space behind the drive tray handle and pulling to disengage the drive 2 Grasp the drive tray handle and carefully extract the drive Important info LaCie highly recommends replacing the disk that has been removed as soon as possible To Insert a Disk 1 Confirm that the 2big Thunderbolt Series enclosure Is off 2 Remove the failed disk according to the instructions above Please make certain that you are properly grounded to avoid electrostatic discharge 3 Remove the screws from the drive tray to replace the failed drive with the disk that you received from LaCie 4 Fasten the screws back on the drive tray 5 Carefully insert the drive tray into the empty disk bay When the drive tray is almost flush you will feel a bit Thunderbolt Series User Manual 37 of resistance Press the drive tray handle firmly until the drive snaps into place and it is in line with the back pane of the 2big Thunderbolt Series 6 Use the 2 in 1 tool to fasten the drive lock The drive is locked when the line is
17. TING YOUR DRIVE Thunderbolt technology devices are plug and play allowing you to connect and disconnect them while the computer is running To prevent potential disk problems it is important to properly eject the Thunderbolt storage volume s 1 Drag the Thunderbolt storage volume s to the Trash The Trash will turn into an Eject arrow The volume icon pictured is a generic Mac device icon Your drives may be represented by different icons H 2 When the volume icon disappears from the desktop the Thunderbolt Series enclosure can be disconnected from the computer or you can press the LED to conserve energy ib LED button The Thunderbolt enclosure will power down the disks when the front LED button Is pushed Please note that Thunderbolt devices daisy chained to the enclosure will continue to work See Receiving Power LED Power Button Thunderbolt Series User Manual 29 LACIE RAID MONITOR AND REPLACING A DISK 2BIG ONLY Please note that this section pertains to the 2big Thunderbolt only LaCie RAID Monitor and replacing disks are supported with enclosures that allow for hot swapping hard drives Technical note LaCie RAID Monitor is a great utility for the 2big Thunderbolt when it is configured for a Striped RAID Set RAID 0 or a Mirrored RAID Set RAID 1 It will not survey the disks when the 2big Thunderbolt is configured in JBOD mode LACIE RAID MONITOR LaCie RAID Monitor is a utility optimized for your LaCi
18. The large surface area of the heat sink casing absorbs all internal heat keeping the drives safe and prolonging their life Since LaCie s unique design draws heat away from the internal drives the external casing will be warm to the touch after extended use Please make sure that the vent on the back bezel is not obstructed and that there is a natural airflow across the casing Exclusive Heat Sink Design Little Big Disk Thunderbolt Series 2big Thunderbolt Series POSITION AND STACKING 2big Thunderbolt Series In most instances the 2big enclosure heat dissipation will be maximized when it rests on the stand in a vertical position Thunderbolt Series User Manual Users interested in placing two 2big enclosures in a specially designed rack may visit LaCie for further information When placing the enclosures in a rack LaCie recommends that you allow for adequate airflow so that the units do not overheat Thunderbolt Series User Manual Important info Do not stack more than two 2big enclosures Doing so will void the warranty Little Big Disk Thunderbolt Series Heat dissipation is maximized when the Little Big Disk enclosure rests on its stand in a vertical position Please make certain that it has ample space on all sides of the casing for proper airflow Thunderbolt Series User Manual 10 Do not stack the unit with other Little Big Disks or similar items Stacking your Little Big Disk s will void the warranty
19. bolt Series volume upstream while playing back an HD film on your computer downstream Certainly it is possible to perform both actions with existing interface technologies but not at the speeds offered by a Thunderbolt technology connection See the performance comparison in the illustration While maximum theoretical transfer rates are rarely sustained it is no less impressive to imagine the amount of high end data that can be passed to and from your LaCie Thunderbolt Series storage To take advantage of the throughput offered by Thunderbolt technology the two internal drives in your LaCie enclosure have been preconfigured as a Striped RAID Set RAID 0 Thunderbolt Series User Manual 14 DAISY CHAIN THUNDERBOLT SERIES DAISY CHAIN Macintosh computer LaCie Thunderbolt Series Thunderbolt technology Storage The back of your Thunderbolt Series enclosure features two Thunderbolt technology ports for Direct connection to a Thunderbolt technology compatible Macintosh computer Daisy chaining Thunderbolt compatible devices and displays Connect the cable to one of the interface ports on the back of your LaCie Thunderbolt Series enclosure and to your Macintosh computer The additional port may be used to daisy chain compatible computer peripherals such as hard drives monitors and much more A single Thunderbolt technology line can have seven devices including the computer Important cable info When connecting your Thunderbolt S
20. e Thunderbolt Series storage Once installed LaCie RAID Monitor runs in the background to keep tabs on the health of the storage Should one of the drives experience problems LaCie RAID Monitor will alert you to take action Install LaCie RAID Monitor If you do not have the LaCie RAID Monitor installer go to the Downloads page for the latest version 1 Click twice on the installer It is a dmg file 2 Click twice on LaCie RAID Monitor 1of2 selected 7 MB available me RAID Monitor Laie RAID Monitor pkg LaCie RAID Monitor Uninstaller pkg LaCieRAIDMonitor 1 0 1 qu LaCie RAID Monitor pkg 3 Click Continue Thunderbolt Series User Manual 30 AAA Install LaCie RAID Monitor Welcome to the LaCie RAID Monitor Installer Introduction O Destination Sele O Installation You will be guided through the steps necessary to install this software fo peels N GoBack 4 Click Install Introduction Destination Sel N This will take 22 5 MB of space on your computer dai mir Click Install to perform a standard installation of o installatione a this software on the disk Macintosh HD O Summa a Nal AOL 5 Your computer may ask you to enter the Administrator password to continue Thunderbolt Series User Manual 31 Type your password to allow Installer to make changes Name Administrator
21. e serial number on the product has been removed or defaced No LaCie dealer agent or employee is authorized to make any modification extension or addition to this warranty Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss of your data LaCie highly recommends that you keep TWO copies of your data one copy on your external hard disk for instance and a second copy either on your internal hard disk another external hard disk or some other form of removable storage media LaCie offers a complete line of CD and DVD drives If you would like more information on backup please refer to our website LACIE IS NOT RESPONSIBLE FOR SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY LEGAL THEORY INCLUDING LOST PROFITS DOWNTIME GOODWILL DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY AND ANY COSTS OF RECOVERING REPROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH LACIE PRODUCTS EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you Specific legal rights and you may have other rights
22. eries enclosure to a computer or compatible devices please use cables specifically constructed to support Thunderbolt technology Go to www lacie com for further information Important info The Thunderbolt Series enclosure must be connected to a Macintosh computer that Supports Thunderbolt technology While the ports on the back of the device can easily seat Mini DisplayPort cable ends for daisy chaining displays the Thunderbolt Series storage will only work when connected To a computer that supports Thunderbolt technology To a computer with a cable that supports Thunderbolt technology Thunderbolt Series User Manual 15 GETTING CONNECTED Please follow the setup steps in the order they are given to ensure that the Thunderbolt Series volume mounts correctly on your computer CONNECT THE INTERFACE CABLE 1 Connect a cable that supports Thunderbolt technology to one of the enclosure s Thunderbolt ports Plug the other end of the cable to a compatible Thunderbolt technology port on your Macintosh computer The additional interface port on the Thunderbolt Series enclosure may be used to daisy chain compatible devices and displays 2big Little Big Disk Thunderbolt Series User Manual 16 2 Connect the included external power supply to an outlet and to the enclosure power port VAN PLA T gt 2big Little Big Disk 3 The device will turn on automatically when it receives power and the volume will mount on
23. gurations may appear as Online rather than Foreign In this example the first Foreign hard drive is Disk 1 The disk numbers will be different on Windows computers with more than one internal hard drive Please make certain to locate the disk number s for your LaCie device then type select disk n n is the number for the first LaCie hard drive 1 in the screenshot below Thunderbolt Series User Manual 23 C Windows system32 diskpartexe Microsoft DiskPart version b 1 bH1 Copyright C gt 1999 2008 Microsoft Corporation On computer LENOUDEDGES PC DISKPART gt list disk Disk HHH Disk H Disk 1 Disk 2 Status Un Line Foreign Foreign DISKPART gt select disk 1 6 Diskpart will confirm that your hard disk has been selected stem32 diskpartexe_ a C Windows sy Microsoft DiskPart version 6 1 7601 Copyright C 1999 2008 Microsoft Corporation n computer LENOVUOEDGE2 PC WDISKPART gt list disk Disk HHH Status Size Disk H Online 16 GB Disk 1 Foreign 476 GB Disk 2 Foreign 470 GB DISKPART gt select disk 1 Disk 1 is now the selected disk DISKPART gt 7 To delete all paritions on the hard disk type clean CAWindows system32 diskparLexe Microsoft DiskPart version 6 1 7bH1 Copyright C 1999 2008 Microsoft Corporation On computer LENOUOEDGEZ PC DISKPART gt list disk Disk H Status ZE Free Dyn Gpt Disk n line Disk 1 Fore ign Disk 2 Fo
24. hnology cable are firmly connected to the ports and that the device is receiving power via the included power supply Q connected the Thunderbolt Series enclosure to my new Mac with an older Mini DisplyPort cable that use for my monitors Why can t see the Thunderbolt Series volume s on the desktop A The Thunderbolt Series storage requires cables specifically constructed for Thunderbolt technology Go to www lacie com for more information on cables that support Thunderbolt technology Q connected a cable that supports Thunderbolt technology to my new Mac but the Thunderbolt Series enclosure does a not power on and or b not receive sufficient power A The Thunderbolt Series enclosure must receive power via the included power supply See Getting Connected Q Are both ends of the Thunderbolt technology cable securely attached A Only use a cable that supports Thunderbolt technology on a Mac Check both ends of the Thunderbolt technology cable to make sure they are fully seated in their respective Thunderbolt Series User Manual 47 ports Try disconnecting the Thunderbolt technology cable then wait 10 seconds before reconnecting it f the drive is still not recognized restart your computer and try again Problem I m receiving file transfer error messages and Time Machine does not work Q Did you get an Error 50 message while copying to the storage A When copying files or folders from a compu
25. ie Customer Support Off Thunderbolt Series User Manual 12 Power Button The LED button may be used to conserve energy if you do not expect to use the disks for an extended period of time To reduce power consumption 1 Unmount the partition s see Unmounting Your Drive 2 Press the LED button The enclosure will stop sending power to the disks Please note that the enclosure will maintain the daisy chain with other Thunderbolt devices even when the drives have been powered down To power on the drives press the LED button The partition s will appear on the desktop Thunderbolt Series User Manual 13 THUNDERBOLT TECHNOLOGY AND DAISY CHAIN THUNDERBOLT TECHNOLOGY PERFORMANCE COMPARISON MAXIMUM THEORETICAL TRANSFER RATES USB 2 0 480Mb 5s FireWire 800 800Mb s eSATA 3Gb s 3Gb s USB 3 0 5Gb s Fibre Channel 8Gb s 8Gb s Thunderbolt technology Channel 1 2 bi directional 10Gb s channels Channel 2 2Gb s 4Gb s 6Gb s 8Gb s 10Gb s Fi Thunderbolt technology is an active cable technology with extraordinary promise A single Thunderbolt technology connection includes two bi directional streams each with a potential bandwidth of up to 10Gb s As the illustration demonstrates the streams run in opposite directions to support simultaneous operations one bi directional stream for data operations and another bi directional stream for video operations For example files can be copied to the Thunder
26. ith LaCie hardware Manufacturers Suppliers or publishers other than LaCie may provide their own warranties to the end user purchaser but LaCie in so far as permitted by law provides their products as is Software distributed by LaCie with or without the LaCie brand name including but not limited to system software is not covered under this Limited Warranty Refer to the licensing agreement accompanying the software for details of your rights with respect to its use LaCie does not warrant that the operation of the product will be uninterrupted or error free LaCie is not responsible for damage arising from failure to follow instructions relating to the product s use This warranty does not apply a to consumable parts unless damage has occurred due to a defect in materials or workmanship b to cosmetic damage including but not limited to scratches dents and broken plastic on ports to damage caused by use with non LaCie products d to damage caused by accident abuse misuse flood fire earthquake or other external causes e to damage caused by operating the product outside the permitted or intended uses described by LaCie f to damage caused by service including upgrades and expansions performed by anyone who Is not a representative of LaCie or a LaCie Authorized Service Provider g toa product or part that has been modified to alter functionality or capability without the written permission of LaCie or h if any LaCi
27. itivel OPTIARC DVD RW AD 56705 nee eve M5 DOS FAT sper ER apama Widows NT Filesysngen NTFS 3G options 9 Clicking on the RAID Type pulldown shows the available RAID configurations LaCie highly recommends that you select Striped RAID Set for enhanced performance For data protection choose Mirrored RAID Set Thunderbolt Series User Manual 42 640 14 GB WDC WD6400AAK5 40 a Macintosh HD REM RAND Set Mame Untitled RAID Set 1 im LaCie One im 1 TE i B Lacie Two RAID Set Estimated Size 5 OPTIARC DWO RW AD 56705 To create a RAID set drag disks UERAIS To create more than ome RAID set click the Add Options Create 10 Fillin a name for your Striped or Mirrored RAID Set in the field RAID Set Name First Aid Erase Partition RAID Restore RAID Set Name Striped RAID Set RAID Set Estimated Size Zero KB To create a RAID set drag disks or partitions into the list below To create more than one RAID set click the Add button 11 Drag one of the drives to the empty field in the middle of the RAID tab First Aid Erase Partition RAID Restore 640 14 GB WDC WDE400AAKS 40 E Macintosh HD A Ga EE RAID Set Warne Striped RAID Set Formar RAID Type Striped RAID Set E LaCie One ELITE JE Lacie Two RAID Set Estimated Size Zero KE G OPTIARC DVD RW AD 56705 To create RAID set drag disks or partitions into the list below To create more than o
28. lick Create in the pop up window 16 Please be patient while Disk Utility configures the RAID The RAID Set will appear on the desktop as a single drive icon Thunderbolt Series User Manual 44 Thunderbolt Series User Manual Macintosh HD Striped RAID Set 45 GETTING HELP If you are having problems with your LaCie product consult the table below for a list of available resources Order Source Description Location Quick Concise steps to follow for getting your Either a printed leaflet or accessory box and included in the 1 Install Guide product up and product box or download PDF from the product page running Includes interactive gt Support troubleshooting www lacie com support select your product then click the Pages topics for most Troubleshooting tab common problems ear Includes common 3 nual troubleshooting See Troubleshooting Topics below topics Create an account on 4 Customer lacie com register Create an account here Support your product and fill www lacie com us mystuff login htm logout amp rtn mystuff out a support ticket Note LaCie is dedicated to providing high quality products that enrich the lives of our customers To help LaCie offer the best customer support we encourage you to create an account and register your product at www lacie com us mystuff login htm logout amp rtn mystuff You can give us important feedback as well as receive updated information on your LaCie device
29. listed on the manufacturer s box The operating system uses slightly different math dividing 500 000 000 000 by 1 073 741 824 to equal 466GB Problem have to rebuild the Mirrored RAID Set Q just received my replacement drive from LaCie How do rebuild my Mirrored RAID Set A Please see Apple Support for instructions on rebuilding a Mirrored RAID Set Thunderbolt Series User Manual 48 Thunderbolt Series User Manual 49 PRECAUTIONS Caution It is essential that you use only the power supply that shipped with your product since it is a shielded type power cord that meets FCC emission limits as well as to prevent interference to the nearby radio and television reception Caution Modifications not authorized by the manufacturer may void the user s authority to operate this device Important info Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss of your data LaCie highly recommends that you keep TWO copies of your data one copy on your external hard disk for instance and a second copy either on your internal hard disk another external hard disk or some other form of removable storage media If you would like more information on backup please refer to our website Important info 1TB Terabyte 1 000GB 1GB 1000MB 1MB 1 000 00
30. ne RAID set click the Add button E New member disk 1 Create 12 Drag the second drive to the same field in the middle of the RAID tab 43 Thunderbolt Series User Manual First Aid Erase Partition RAID Restore RAID Set Name Striped RAID Set Format Mac OS Extended E RAID Type Striped RAID Set RAID Set Estimated Size 2 TB To create a RAID set drag disks or partitions into the list below To create more than one RAID set click the Add button New member disk1 New member disk3 13 To change the RAID Block Size click the Options button on bottom of the window While this example shows the default you may want to choose a higher RAID Block Size if you will be working with larger files i e high end video and audio Please see your software s user manual for the recommended RAID Block Size Once you have chosen a RAID Block Size click OK i For bes performance choose a block size Than marches the size of the meme 640 14 GB WDC WDBSODAAES 40 data you re accessing For example video processing may access large E Macintosh HD blocks of data but a database may access smaller blocks iT RAID Block Size 32K E i I LaCie One 7 mite FS Automatically rebuild BAJO mirror sets SSS E Lacie Two OPTIARC DVD RW AD SEPOS _ New member disk 14 Click Create on the bottom of the window to begin building the RAID 15 C
31. ns for data recovery and cannot be held liable for any data loss on drives or media returned to LaCie All products returned to LaCie must be securely packaged in their original box and shipped with postage prepaid except for Products registered under the Advance Care Option NOTE TO AUSTRALIAN CUSTOMERS Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure Contact us LaCie Australia 458 Gardeners Road Alexandria NSW 2015 AUSTRALIA Phone 02 8063 3711 Email info au lacie com For fast technical support create a support ticket after registering your product at www lacie com au register Thunderbolt Series User Manual 54 LEGAL INFORMATION COPYRIGHTS Copyright O 2013 LaCie All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written consent of LaCie CHANGES The material in this document is for information only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure i
32. on rebuilding a Mirrored RAID Set using Apple Disk Utility please go to Apple Support Thunderbolt Series User Manual 39 CONFIGURING A RAID SET Important info LaCie Thunderbolt Series enclosures are plug and play storage pre configured in RAID 0 To use the disks out of the box see Getting Connected for information on connecting your device to a Macintosh computer that supports Thunderbolt technology Follow the directions below when reformatting the Thunderbolt Series hard drives 1 Connect the LaCie Thunderbolt Series enclosure to your compatible Macintosh computer 2 The drives will appear on the desktop as a single icon if they are still configured as a Striped RAID Set or individual icons if they have been reformatted 3 Go to the pulldown menu Go gt Utilities _ Finder File Edit View g Window Help Back Forward Select Startup Disk on Desktop HT E Computer CHC is Home 3H E Desktop ED Network CHEK ES iDisk gt A Applications THA 3 Documents EO Utilities Recent Folders Go to Folder Connect to Server 4 The Utilities window will open Click twice on the application Disk Utility app 5 The drives are listed on the left side of the Disk Utility window Thunderbolt Series User Manual 40 640 14 GE WDC WDGSDOAAKS 40 E Macintosh HD ite Bi LaCie One Hite E LaCie Two OPTIARC DVD RW AD 56705 Select a disk volume or image 6 Click
33. on one of the LaCie drives to see the action tabs Click the RAID tab T 640 14 GB WDC WOG400AAK5 40 _ a Macintosh HD Bl If you re having trouble with the selected disk oe Rapak ee ee eb d If Repair Disk is unavailable click Verify Disk Ff the disk needs repairs start up from your Mac O3 X installation E Lacie One disc and then choose Utilities gt Disk Utility 178 p ii If you have a permissions problem with a file installed by the Mac OS X installer click Repair Disk Permissions OPTIARC DVD RW AD 56705 Esto a Tear History Verify Disk Permissions 7 The RAID tab includes three important settings RAID Set Name Format and RAID Type Thunderbolt Series User Manual G 540 14 GE WDC WDG40DAAKS 40 E Macintosh HD Bi Lacie One MTE E LaCie Two RAID Set Estimated Size Zero KB OPTIARC DVD RW AD 56705 To create a RAID set drag disks or partitions into the list below To create more than one RAID set click the Add button Cee Cem 8 Clicking on the Format pulldown menu shows the file system formats available for the drives when creating the RAID Select Mac OS Extended Journaled E 640 14 GE WDC WOS4ODAAKS 40 E Macintosh HD Elali One a BB 1 TE USE 3 0 MassStorage Media MOTHA Mac OS Extended Case sensitive Journaled B LaCie Two Sint Mac OS Extended Case sens
34. orm a quick format Format Volume To store data on this volume you must format it first Choose whether you want to format this volume and if so what settings you want to use Do not format this volume 9 Format this volume with the following settings File system NTFS Default Volume label LaCie Thunderbolt V Perform a quick format Enable file and folder compression 8 Review the summary in the next window then click Finish to format the hard disks Thunderbolt Series User Manual 9 A prompt will ask you to confirm the conversion of the disks from basic to dynamic Click Yes to continue 10 The volume will mount on your computer If you created a mirrored RAID 1 volume it will take some time for the OS to sync the drives However the volume is immediately accessible 2 Computer gt Organize v System properties Uninstall or change a program Map network drive Pr Favorites a Hard Disk Drives 2 Local Disk C LaCie Thunderbolt E j Libraries tt eS ey 18 3 GB free of 167 GB es d 953 GB free of 953 GB jE Computer s Devices with Removable Storage 1 amp Local Disk C ca LaCie Thunderbolt E Aa DVD RW Drive D G Network LENOVOEDGE2 PC Workgroup WORKGROUP Memory 8 00 GB Processor Intel R Core TM 15 33 Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U S and or other countries Thunderbolt Series User Manual 28 UNMOUN
35. re ign DISKPART gt select disk i Disk 1 is now the selected disk DISKPART gt clean 8 Diskpart will confirm that your hard disk is clean meaning that the partitions have been deleted Thunderbolt Series User Manual CAWindowslsystem32Ndiskpart exe Microsoft DiskPart version 6 1 76B1 Copyright CC 1999 2808 Microsoft Corporation On computer LENOVOEDGEZ PO DISKPART gt list disk Disk HHH Status Disk 6 Online Disk 1 Foreign Disk 2 Foreign DISKPART gt select disk i Disk 1 is now the selected disk DISKPART gt clean DiskPart succeeded in cleaning the DISKPART gt 9 Repeat steps 5 8 for the remaining hard disks in your LaCie Thunderbolt device i CA Windows system32 diskpart exe Dizk HHH Status Size Disk 8 Online 167 GE Disk 1 Foreign 476 GE Disk 2 Foreign 476 GB DISKPART gt select disk 1 Disk 1 is now the selected disk DISKPART gt clean DiskPart succeeded in cleaning the disk DISKPARI gt select disk 2 Disk 2 is now the selected disk DISKPART gt clean DiskPart succeeded in cleaning the disk DISKPART gt 10 Once all the HFS partitions have been deleted close Diskpart then move on to Part 3 If you successfully completed Part 2 then your LaCie Thunderbolt storage currently has no RAID set up In Part 3 you ll set up a RAID array using Windows Disk Management 1 Right click on Computer and choose Manage From the Manage menu select Disk Management 2 A prompt
36. re its casing Avoid placing your LaCie Thunderbolt Series User Manual 50 hard drive near a source of heat or exposing it to sunlight even through a window Inversely placing your LaCie hard drive in an environment that is too cold may damage the unit Rated cooling for altitudes up to 2000 meters If your drive features a power cable always unplug it from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire Use only the power supply shipped with the device if applicable Do not use the LaCie hard drive near other electrical appliances such as televisions radios or speakers Doing So may cause interference which will adversely affect the operation of the other products Do not place the LaCie hard drive near sources of magnetic interference such as computer displays televisions or speakers Magnetic interference can affect the operation and stability of your LaCie hard drive Never use excessive force on your LaCie hard drive If you detect a problem consult the troubleshooting section in this manual Protect your LaCie hard drive from excessive exposure to dust during use or storage Dust can build up inside the device increasing the risk of damage or malfunction Never use benzene paint thinners detergent or other chemical products to clean the outside of the LaCie hard drive
37. t be returned in its original packaging MINIMUM SYSTEM REQUIREMENTS Your system must meet certain requirements in order for your LaCie product to function properly For a list of these requirements please refer to the product packaging or consult the product support web page at www lacie com support Thunderbolt technology connection Thunderbolt Series enclosures must be connected to a Macintosh computer that supports Thunderbolt technology Thunderbolt Series User Manual 2 Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U S and or other countries Thunderbolt Series User Manual VIEWS OF THE DRIVE Front View 2big Thunderbolt Series 1 Activity LED and power button Thunderbolt Series User Manual Little Big Disk Thunderbolt Series 2 E 1 Activity LED and power button 2 Removable stand Thunderbolt Series User Manual Rear View 2big Thunderbolt Series designed by 1 hel Poulton 1 Disk tray 2 Disk lock 3 Power supply connection 12V 4A 4 Thunderbolt technology ports Thunderbolt Series User Manual Little Big Disk Thunderbolt Series dasign by neil Poulin 2 1 Thunderbolt technology ports 2 Power supply connection 12V 3A 3 Chain lock option Thunderbolt Series User Manual HARD DISK HEAT MANAGEMENT Heat Dissipation Design The Thunderbolt Series enclosures feature metal bodies that dissipate drive heat
38. t has been misused or has been damaged by accident abuse misuse or misapplication if it has been modified without permission of LaCie or if any LaCie serial number has been removed or defaced If a customer has purchased a LaCie Advance Care Option ACO to go with this equipment the ACO shall be valid for three 3 years from activation Thunderbolt Series User Manual 52 EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE ALL PRODUCTS ARE SOLD AS IS AND LACIE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WHETHER EXPRESS IMPLIED OR STATUTORY INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE WITHOUT FURTHER LIMITING THE GENERALITY OF THE FOREGOING DOES NOT WARRANT 1 THE PERFORMANCE OR RESULTS OBTAINED FROM USING THIS PRODUCT 2 THAT THE PRODUCT IS APPROPRIATE FOR THE CUSTOMER S PURPOSES 3 THE MANUAL IS ERROR FREE OR 4 THAT NO DATA WILL BE LOST WHILE USING THE PRODUCT THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE IS ASSUMED BY THE CUSTOMER THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS ORAL OR WRITTEN EXPRESS OR IMPLIED EXCLUSIONS AND LIMITATIONS This Limited Warranty applies only to hardware products manufactured by or for LaCie that can be identified by the LaCie trademark trade name or logo affixed to them The Limited Warranty does not apply to any non LaCie hardware products or any software even if packaged or sold w
39. ter to a FAT 32 volume certain characters cannot be copied These characters include but are not limited to Te oS dt Since it does not offer optimal performance LaCie does not recommend using the FAT 32 file system with Thunderbolt Series storage Please consider formatting the drive as HFS Journaled with a Striped or Mirrored RAID Set See Formatting Additionally Time Machine is only compatible with disks formatted in HFS or HFS Journaled Reformat the drive for Time Machine compatibility Q Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode A Ignore this message The drive will remount to the desktop Problem The disk space does not seem right Q just threw a lot of files into the Trash from my Thunderbolt Series storage Why don t see more space to copy new files A Disk space will not be reclaimed until the file is erased To remove the files forever Click the Trash icon in the Dock A Finder window will open Click Empty in the upper right Q Why is the volume capacity less than advertised on the Thunderbolt Series storage hard drives only A After formatting the available capacity of a drive will show less than advertised on the box The difference Is based upon how capacity is viewed by the operating system For example a hard drive that can store 500 000 000 000 bytes is divided by 1 000 000 000 to equal 500GB This is the actual capacity
40. the desktop Thunderbolt Series User Manual 2big LaCie Little Big Disk Technical note A single Thunderbolt technology daisy chain can have seven devices including the computer Thunderbolt Series User Manual 18 UNMOUNTING THE THUNDERBOLT SERIES VOLUME In order to avoid file system corruption it is important to unmount the volume s before turning off the enclosure or disconnecting the interface cable See Unmounting Your Drive for details Thunderbolt Series User Manual 19 INSTALL DRIVERS WINDOWS ONLY Supported operating systems Windows 7 Windows 8 Windows users must install a special driver on their computers in order to use the Thunderbolt connection Once the driver is installed users can prepare the disks and RAID for a Windows environment Important info regarding RAID and Windows RAID O and RAID 1 are available on the following versions of Windows Windows 7 Professional Enterprise Ultimate Windows 8 and Windows 8 Pro RAID cannot be configured using Windows 7 Standard and Home editions Important info regarding RAID and double byte characters RAID cannot be configured using a computer with double byte characters in its name This is often the case when using Chinese Korean and Japanese fonts To configure RAID use a name that contains only single byte characters To download the installer for the LaCie Thunderbolt driver please select your product below
41. them to share the demands of reading and writing files Unlike a Mirrored Striped Set RAID 1 the available capacities of each disk are added together for maximum storage availability With its improved read write seek rates and maximum storage capacity a Striped RAID Set is a great complement to the extraordinary performance already offered by the Thunderbolt technology Data is easy to access since a stripe creates one logical volume that mounts on the desktop One disadvantage of a Striped RAID Set is the lack of built in data security In the event that one disk fails all the files become inaccessible since parts of each string of data are written across the striped pair Therefore LaCie highly recommends backing up data stored on a Striped RAID Set at least once a day You can back up the data to your computer s internal disk or another hard drive with sufficient capacity MIRRORED RAID SET RAID 1 In a Mirrored RAID Set the two physical disks are mirrored together so that one single logical volume mounts on the desktop Please note that the combined storage will not exceed the available capacity of the lowest capacity single disk All data is saved simultaneously on each disk which means that files will not be lost if one drive should fail Important info LaCie recommends that you do not remove one or both disks in a healthy Mirrored RAID Set Removing a healthy drive may force you to rebuild the Mirrored RAID For further information
42. ts accuracy LaCie assumes no liability resulting from errors or omissions in this document or from the use of the information contained herein LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help FCC Caution
43. which vary from state to state Your opening of your package your use of the product or your return of the enclosed Registration Card acknowledges that you have read and agree to the terms of this Agreement You further agree that it is the complete and exclusive state of the agreement between us and supersedes any proposal or prior agreement oral or written and any other communications between us relating to the subject matter of this Agreement Thunderbolt Series User Manual 53 Read carefully all information related to warranty and precautions of use of your new LaCie product in the user manual For products purchased in the United States you may contact LaCie at 22985 NW Evergreen Parkway Hillsboro Oregon 97124 Email sales lacie com Website www lacie com Customer service 503 844 4503 Service DOA On rare occasions a newly purchased LaCie product may be delivered in non working order We are working to avoid these issues but unfortunately these situations may arise from time to time Within the 15 calendar days of purchase should you experience an issue with your new LaCie product we ask you to return the product to the place where it was originally bought You will be required to give a proof of purchase Customer Warning Please be sure to back up your data before returning your drive to LaCie for repair LaCie cannot under any circumstances guarantee the integrity of data remaining on a returned drive We make no provisio
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