USER MANUAL
Contents
1. Carefully unpack the package and check its contents against the checklist Package Contents VDSL 4 Band Modem VDTU 101 for CO side VDTU 201 for CPE side Four plastic feet User Manual amp Utility AC To DC Power Adapter RJ 45 cable RJ 11 cable RJ 45 To D SUB Cable Option Please inform your dealer immediately for any missing or damaged parts If possible retain the carton including the original packing materials Use them to repack the unit in case there is a need to return for repair 2 Installation Hardware Installation This chapter describes how to install the VDTU 101 amp 201 MODEM and establishes network connections You may install the VDTU1 101 amp 201 MODEM on any level surface e g a table or shelf However please take note of the following minimum site requirements before you begin 2 1 Pre installation Requirements Before you start actual hardware installation make sure you can provide the right operating environment including power requirements sufficient physical space and proximity to other network devices that are to be connected Verify the following installation requirement Power requirements DC5V 1A or above The VDTU 101 amp 201 MODEM should be located in a cool dry place with at least 10cm 4in of space at the front and back for ventilation Place the VDTU 101 amp 201 MODEM out of direct sunlight and away from heat sources or areas with a high amount of electrom2. SMA nt oe nia aint aon hon hina hen ban Saree ain ham Skah oan fen ack ets FARO Ware INS tallAMO NG castes teesina dees cocalyes caledues Ugdedoetdudadess taded A a 2 1 Pre installation Requirements 5 sexs5 nszcees igsekas ce tcee pas seiat igoeted tezgeel kgteeeeee tae General Rule Secilia a nnee ei a taba a a ENA Connecting the MODGNN exis cs ictd ede cebccnttctcedd ebtietd etcaetd ebdindd tats dees debt ietdebecatd ba taes Connecting the RJ 11 RJ 45 ports 0 22 cc ccccceeeeeeeeeeeeeneeeeeeeeeeeeeeecceaaeeeeeeeeeeeeeeeeeeaaees 3 Hardware Description Front Indicators aienea eese pase gate ia m aeai Sie Kaena Aa ii aiaiai 6 Rear CONNMCGCIONS eiiie ea aaa Ea Ea LA A AEE A E a 7 Left Side COMMECION 1 2 acct ctne Qiendacneicsauiumen can ycunecanedeecs susan can mabacintes 7 POWERON rane unin ee ecient ee ieee ach ce 7 4 Firmware DeSChiplOn ccrrwccveustet ai acaucaielituyevadanch tunel edenckbanGealdes 8 Appendix A Cable Requirement cccceceeeeeeeeeeeeeee seen eeeaeneaeaeneeeaees 9 Appendix B Product Features amp Specifications seseesseereerrererreerene 10 Appendix C Trouble SMOOUING 0c 28 on cachcambiecndenidieaaunnetandiuieetnluboeans cietes 12 Appendix D Compliance and Safety Information eceeeeeeeeeeeeeeeees 15 PC C CE Warnings scatvenuceowerieranesuoaunuenae E EREE EESE EEEE 15 Warranty errai ir e EE eae ns nia Ab TEE O awed 16 VDSL 4 band Modem Manual 1 Unpacking Information Check List
3. device network cable or switch port is defective Solution Power off and re power on the VDSL Modem Verify that the switch and attached device are powered on Be sure the cable is plugged into both the switch and corresponding device Verify that the proper cable type is used and its length does not exceed specified limits Check the Modem on the attached device and cable connections for possible defects Make sure phone wire must be connected between VDTU 101 and VDTU 201 first when both are be power on Replace the defective Modem or cable if necessary 3 Symptom VDSL Link cannot be established Cause VDSL auto speed failure or phone cable length is over specification with the limit of 1 9km or not a 24 gauge phone wire with twist pair Solution 3 1 Please make sure phone wire must be connected between VDTU 101 and VDTU 201 when both are power on VDTU 101 will do auto speed function depending on phone wire length therefore if VDTU 101 can t detect VDTU 201 over phone wire while both power on this will cause the link to fail 3 2 Please check phone cable must be 24 gauge with twist pair and without rust and the length is not over 1 9km Note Phone cable must meet Cat 3 standard or above and without clustering otherwise will cause more cross talk issue to reduce VDSL power driver 12 CTC Union Technologies Co Ltd VDSL 4 band Modem Manual 4 Symptom VDSL always Link on 5M 5M speed mode at short phone ca
4. the equipment If this telephone equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs 15 CTC Union Technologies Co Ltd VDSL 4 Band CO CPE MODEM Important Safety Instructions Caution The direct plug in wall transformer serves as the main disconnect for the product The socket outlet shall be installed near the product and be readily accessible Caution Use only the power supply included with this product In the event the power supply is lost or damaged In the United States use only with CSA certified or UL listed Class 2 power supply rated 5Vdc 1A or above IN Europe use only with CE certified power supply rated 5Vdc 1A or above Do not use this equipment near water for example in a wet basement Avoi
5. 5 UTP STP RJ 11 EoVDSL Twisted Pair phone wire Provides LED indication Link Active Status for Ethernet port and Link for VDSL port VDSL Frequency Spectrum VDTU 101_ Transmitter 900 KHz 3 9MHz Receiver 4MHz amp 7 9MHz VDTU 201_ Transmitter 4MHz 7 9MHz Receiver 900 KHz 3 9M POTS ISDN pass filter Soectrum 0 120K Power Consumption VDTU 101 LT 5 4W VDTU 201 NT 6W Operating Temperature 0 C 50 C 41F 122F Storage Temperature 20 C 65 C 4F 149F Humidity 10 to 90 non condensing Dimensions 95 x 110 x 24 mm 3 74 x 4 33 x 0 94 11 CTC Union Technologies Co Ltd VDSL 4 band Modem Manual Appendix C Troubleshooting Diagnosing the Modem s Indicators The Modem can be easily monitored through its comprehensive panel indicators These indicators assist the network manager in identifying problems the hub may encounter This section describes common problems you may encounter and possible solutions 1 Symptom Power indicator does not light up green after power on Cause Defective External power supply Solution Check the power plug by plugging in another that is functioning properly Check the power cord with another device If these measures fail to resolve the problem have the unit power supply replaced by a qualified distributor 2 Symptom Link indicator does not light up green after making a connection Cause Network interface e g a network adapter card on the attached
6. Compliant with ETSI ITU ANSI standards Max distance 5M 5M distance up to 1 9km 6333ft 15M 15M distance up to 1 3km 4333ft Max speed 25M symmetrical and distances up to 800m 2666ft Supports 1 RJ 11 connector for Ethernet over VDSL Supports 1 RJ 11 connector for telephone PBX connection Supports 1 RJ 45 port for 10 100Mbps Ethernet with Auto MDI MDIX Supports Auto speed and full duplex for VDSL port Supports long packet size up to 1536 bytes Supports POTS ISDN voice pass Supports 4wires phone set pass through Supports console port for firmware upgrade and maintain LT only Voice and Data work on the same telephone line Spectral compatibility with xDSL ISDN 2B1Q 4B3T Supports flow control IEEE802 3x for Full Duplex amp Back Pressure for Half Duplex Supports Surge protection Provides Power LED Provides LED indication Link Active Status for Ethernet port and Link for VDSL port External switching power adapter Input AC 85 240 volts 50 60Hz Output DC 5V 1A or above Mini size and metal case design 10 CTC Union Technologies Co Ltd VDSL 4 band Modem Manual Specifications Standard IEEE802 3 standard IEEE802 3u standard Compliant with ETSI ITU ANSI standards Interface 1 RJ 45 10 100Mbps Ethernet port 1 RJ 11 connector for EoVDSL 1 RJ 11 connector for telephone connection Console port RS 232C 19200bps VDTU 101 only Cable Connections RJ 45 Ethernet Category 3 4
7. USER MANUAL VDTU 101 201 VDSL 4 band CO CPE Modem CTC CTC Union Technologies Co Ltd VDSL 4 Band CO CPE MODEM VDSL Point to Point Solution The VDTU 101 201 works as Ethernet to from VDSL subscriber site conversion bridge The VDTU 101 201 uses QAM based 4 band VDSL technologies Which supports max distance 1 9Km 6333ft at 5M 5M or 1 3Km 4333ft at 15M 15M or 800m 2666ft at 25M 25M symmetrical data service The VDTU 201 also works with VRM 308 VRM 324 VDSL IP DSLAM together to form a cost effective solution for services such as remote lecturing telemedicine video conferencing Video on Demand VoD IP TV etc Internet access and various high speed data applications The front panel provides LED indications of system and interface status The built in POTS ISDN splitter allows a standard POTS phone or ISDN device to be connected Full or half duplex mode of LAN operations is automatically sensed and configured VDSL link rates are configured by local Modem or IP DSLAM over auto speed function Therefore VDTU 101 201 supports auto speed plug amp play operations on the subscriber site and are part of an ideal solution for delivering cost effective high performance broadband multimedia services to Multi Dwelling Units MDU and Multi Tenant Units MTU environments such as hotels campus hospitals and telecom Table of Contents TWA PACKING Information ssa aaant CNGCK ISU vasisetare tier pied vatia tie ATATA ING ANIA ON
8. agnetic interference Check if network cables and connectors needed for installation are available 3 CTC Union Technologies Co Ltd VDSL 4 band Modem Manual General Rules Before making any connections to the MODEM note the following rules Ethernet Port RJ 45 All network connections to the Modem Ethernet port must be made using Category 5 UTP for 100Mbps Category 3 4 UTP for 10Mbps No more than 100 meters of cabling may be use between the MUX or HUB and an end node Phone Port RJ 11 All Phone set connections to the RJ 11 Port made using 24 26 Gauge phone wiring Connecting the MODEM The Modem has one Ethernet port which support connection to Ethernet operation The devices attached to these ports must support auto negotiation or 10Base T OR 100Base TX unless they will always operate at half duplex Use any of the Ethernet ports to connect to devices such as NIC Switch bridge or router You can also connect to another compatible Modem to an RJ 45 port on the other device The RJ11 Line port is used to connect to the wall RJ 11 modular socket outlet which is connect to VDSL 4 Band CPE Modem side Point to point solution The RJ11 Phone port of the Modem can connected to a telephone and a computer sharing one telephone wire for making calls and accessing the internet at the same time Connecting the RJ 11 RJ 45 Ports 1 The Modem s RuJ 11 ports supports max distance 1 9Km at 5M 5M or max speed 25M 25M symmetrical an
9. ansmit signal 2 TX Ethernet differential Transmit signal 3 RX Ethernet differential receive signal 4 NC Unused 5 NC Unused 6 RX Ethernet differential receive signal 7 NC Unused 8 NC Unused Table RJ 45 Ethernet Connector Pin out Assignments Standard telephone wire of any gauge or type flat twisted or quad is used to connect the Modem to the telephone network A telephone cable typically consists of three pairs of wires one of which is used for transmission The connector at the end of the telephone cable is called an RJ 11 connector and it consists of six pins POTS plain old telephone services use pins 3 and 4 for voice transmission A telephone cable is shown below A B M Figure Telephone cable The A and B connectors on the rear of the Modem are RJ 11 connectors These connectors are wired identically The RJ 11 connectors have six positions two of which are wired The Modem uses the center two pins The pin out assignment for these connectors is presented below Pin MNEMONIC FUNCTION 1 NC Unused 2 NC Unused 3 TIP POTS 4 RING POTS 5 NC Unused 6 NC Unused Table RJ 11 Pin out Assignments 9 CTC Union Technologies Co Ltd VDSL 4 band Modem Manual Appendix B Product Features amp Specification Product Name VDTU 101 201 Features Compliant with IEEE802 3 10BASE T standard Compliant with IEEE802 3u 100BASE TX standard
10. ase There will be a minimal charge to replace consumable components such as fuses power transformers and mechanical cooling devices The warranty will not apply to any products which have been subjected to any misuse neglect or accidental damage or which contain defects which are in any way attributable to improper installation or to alteration or repairs made or performed by any person not under control of the original owner The above warranty is in lieu of any other warranty whether express implied or statutory including but not limited to any warranty of merchantability fitness for a particular purpose or any warranty arising out of any proposal specification or sample Shall not be liable for incidental or consequential damages We neither assumes nor authorizes any person to assume for it any other liability Note Please do not tear off or remove the warranty sticker as shown otherwise the warranty will be void WARNING Warranty Void If Removed 17 CTC Union Technologies Co Ltd
11. ble Cause VDSL auto speed stop Solution Please re plug in phone cable between VDTU 101 and VDTU 201 or re power on VDTU 101 and VDTU 201 again Note VDTU 101 will do auto speed function while phone cable re plug in or re power on Symptom We tested with a regular SO bus from an NTBA data works but ISDN telephone does not Solution You must connect according to the following chart if you want to connect CO and CPE with NTBA SO TO CPE PIN ASSIGNMENT No Swap S T Fd 4 CO Side ISDN Telephone Line Side amp ao Phone Side Phone Side phone wire we RJ 45to RJ 11 cable RJ 11 to RJ 11 wire Power and Cooling Problems in the previous section If the POWER indicator does not turn on when the power cord is plugged in you may have a problem with the power outlet power cord or internal power supply as explained However if the unit power is off after running for a while check for loose power connections power losses or surges at the power outlet and verify that the fan on back of the unit is unobstructed and running prior to shutdown If you still cannot isolate the problem then the internal power supply may be defective In this case contact your dealer Installation Verify that all system components have been properly installed components appear to be malfunctioning e g the power cord or network cabling test them in an alternate enviro
12. d distances up to 800m data service across existing phone wiring without interfering with standard voice transmissions easy to use does not require the installation of any additional wiring Every RJ 11 modular phone jack in the home can become a port on the LAN Networking devices can be installed on a single telephone wire that can span within 1 9Km or 800m depend on speed between the two farthest points Figure 1 0 2 VDTU 101 201 Modem has embedded Splitter between every VDSL side Line and POTS Phone side It permit you to deliver broadband service on the same lines as Plain Old Telephone Service POTS PBX ISDN traffic and VDSL Signal 4 CTC Union Technologies Co Ltd VDSL 4 Band CO CPE MODEM Max Distance 2 3 Km 5M 1L4M Max Speed 24 Mbps symmetrical and distance up to 600 m Phone line Ethernet Switch Ethernert Figure 1 0 VDSL Point to Point application 3 The RJ 11 port support max distance 1 9Km at 5M 5M or max speed 25M 25M symmetrical and distances up to 800m data service When inserting a RJ 11 plug be sure the tab on the plug clicks into position to ensure that it is properly seated 4 Do not plug a RJ 11 phone jack connector into the Ethernet port RJ 45 port This may damage the modem Instead use only twisted pair cables with RJ 45 connectors that conform to Ethernet standard Notes 1 Be sure each twisted pair cable RJ 45 does not exceed 100 meters 333 feet 2 RJ 11 port use 24 26 gauge p
13. d using a telephone during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak If trouble is experienced with this unit please contact customer service at the address and phone listed below Do not disassemble this equipment It does not contain any user serviceable components FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CE Mark Warning This is a CE class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 16 CTC Union Technologies Co Ltd VDSL 4 band Modem Manual Warranty The original owner that the product delivered in this package will be free from defects in material and workmanship for one year parts after purch
14. do auto speed function while phone cable be re plug in between VDTU 101 and VDTU 201 or both be re power on VDTU 101 will try to link with 25M 25M mode first if link fail will auto speed down to 15M 15M mode second and if link fail again will auto speed down to 5M 5M then stay on this mode until re plug in phone cable or re power on both E Speed mode limitation 5M 5M mode within 1 9km 6333ft 15M 15M mode within 1 3km 4333ft 25M 25M mode within 800m 2666ft Note We recommend phone cable which must meet Cat 3 standard or above and without clustering otherwise the above guarantee will be void m Engineering Functions These functions is for maintaining and troubleshooting such as firmware upgrade command line SNR indicator Ethernet and VDSL port setting and status monitor and so on And it is supporting plug and play so end user doesn t have to need it 8 CTC Union Technologies Co Ltd VDSL 4 band Modem Manual Appendix A Cable Requirements A CAT 3 4 or 5 UTP unshielded twisted pair cable is typically used to connect the Ethernet device to the Modem A 10Base T cable often consists of four pairs of wires two of which are used for transmission The connector at the end of the 10Base T cable is referred to as an RJ 45 connector and it consists of eight pins The Ethernet standard uses pins 1 2 3 and 6 for data transmission purposes PIN MNEMONIC FUNCTION 1 TX Ethernet differential Tr
15. f the problem still persists and you have completed all the preceding diagnoses then contact your dealer 14 CTC Union Technologies Co Ltd VDSL 4 band Modem Manual Appendix D Compliance and Safety Information FCC Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a computing device pursuant to Part 15 of FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver The equipment and the receiver should be connected to outlets on separate circuits Consult the dealer or an experienced radio television technician for help Se Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate
16. hone wiring we do not recommend 28 gauge or above 3 We advise using Category 3 4 5 cable for Cable Modem or Router connections to avoid any confusion or inconvenience in the future when you upgrade attached to high bandwidth devices 4 Be sure phone cable has been installed when VDTU 101 and VDTU 201 will be power on 5 CTC Union Technologies Co Ltd VDSL 4 Band CO CPE MODEM 3 Hardware Description This section describes the important parts of the VDTU 101 amp 201 MODEM It features the front indicators and rear connectors Front Indicators The following figure shows the front panel Figure Chapter 2 1 VDTU 101 Modem CIC VDTU 101 CO AED EN Figure Chapter 2 2 VDTU 201 Modem CTE PWR Etherne VDTU 201 CPE E EILS At a quick glance of the front panel it is easy to tell if the CO Modem has power if it has signal from its Ethernet RJ 45 port and if there is phone line signal on RJ 11 port Front Indicators LED Description and Operation The Modem has three LED indicators LEDs Status Descriptions PWR Steady It will light up ON to show that the product is power good Power LED Green and system reset OK Each RJ45 station port on the Ethernet is assigned an LED Ethernet Steady Green light for monitoring port Good Linkage LED is normally Ethernet LED Flashing LINK ACT OFF after the power on operation but will light up steadily to show good linkage and flashing to sho
17. nment where you are sure that all the other components are functioning properly 13 CTC Union Technologies Co Ltd If one or more VDSL 4 band Modem Manual Transmission Mode The default method of selecting the transmission mode for RJ 45 ports is 10 100 Mbps ETHERNET for RJ 11 port are 5 15 25Mbps VDSL Therefore if the Link signal is disrupted e g by unplugging the network cable and plugging it back in again or by resetting the power the port will try to reestablish communications with the attached device via auto negotiation If auto negotiation fails then communications are set to half duplex by default Based on this type of industry standard connection policy if you are using a full duplex device that does not support auto negotiation communications can be easily lost i e reset to the wrong mode whenever the attached device is reset or experiences a power fluctuation The best way to resolve this problem is to upgrade these devices to a version that support Ethernet and VDSL Physical Configuration If problems occur after altering the network configuration restore the original connections and try to track the problem down by implementing the new changes one step at a time Ensure that cable distances and other physical aspects of the installation do not exceed recommendations System Integrity As a last resort verify the switch integrity with a power on reset Turn the power to the switch off and then on several times I
18. w data transmission RJ11 station port on the VDSL is assigned an LED light for LINK Steady Gree monitoring port Good Linkage LED is normally OFF after VDSL LED y the power on operation but will light up steadily to show good linkage CTC Union Technologies Co Ltd VDSL 4 band Modem Manual Rear Panel The following figure shows the rear connectors Figure Chapter 2 3 Rear Connectors VDTU 101 201 amp CPE MODEM Rear Connectors Connectors Description Type For connecting to the VDSL Modem Using g Mne a RJ 11 cable RJ 11 Phone For connecting to the telephone or Fax gt ISDN Modem___ Ru 11 Ethernet For connecting to a Ethernet equipped device RJ 45 Left side view The following figure shows the left side connectors You can firmware upgrade and Monitor VDSL status over console port VDTU 101 only Figure Chapter 2 4 Left side Connector Table Modem Rear Connectors Connector Description For connecting to PC with RS 232 serial port over Console port RJ 45 To D SUB Cable paras Power On 1 Check the adapter is properly connected 2 Verify the power LED is steadily on 7 CTC Union Technologies Co Ltd VDSL 4 band Modem Manual 4 Firmware Description Auto Speed function description VDTU 101 is a 4band VDSL solution which supports auto speed function they can support 5M 15M 25M symmetrical data service depend on installing environment they will
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