Lenovo IdeaCentre C50-30
Contents
1. I gt L Overview This guide is intended to be used by customers who are replacing Customer Replaceable Units CRUs as well as trained service personnel who are replacing Field Replaceable Units FRUs In this guide CRUs and FRUs will often be referred to as parts Note Trained service personnel should refer to the Hardware Maintenance Manual HMM for parts ordering information This guide does not include procedures for all parts It is expected that cables switches and certain mechanical parts can be replaced by trained service personnel without the need for step by step procedures Note Use only parts provided by Lenovo The description of the TV Tuner card in this manual applies only to those computer models that have a TV Tuner card installed This guide contains procedures for replacing the following parts e Memory module e Hard disk drive Safety information for replacing CRUs Do not open your computer or attempt any repairs before reading the Important safety information in the Safety and Warranty Guide that was included with your computer If you no longer have this copy of the Safety and Warranty Guide you can obtain one online from the Support Web site at http support lenovo com 40 User Guide Additional information resources If you have Internet access2. Ga sa oo FA Pen and Touch ES Double Tap Settings EW Touch Speed Touch actions You can adjust how quickly you tap the screen when you Use your finger to interact with items on the screen You can double tap adjust the settings for each touch action Touch action Equivalent mouse action e x Double tap Double click Speed Slow Fast Press and hold Rioht cick k AA Spatial tolerance You can adjust the distance the pointer can move between tapping when you doubletap Touch feedback Spatial tolerance Small r U Large Te i E Show visual feedback when touching the screen aes To test your settings double tap the graphic Optimize visual feedback for projection to an external The graphic changes when you doubletap monitor successfully Note Users can access more help information from the Windows Help and Support menu 22 User Guide Precautions when using the Touch Screen 1 When using the touch screen be careful not to tear the surface with any sharp objects 2 To ensure normal use of the touch screen ensure that both the screen surface and your fingers are clean and dry 8 To ensure precise positioning on the touch screen avoid handling or touching the glass frame when you are touching the screen 4 Turn the computer off for safety before cleaning the screen and frame with a soft cotton cloth Do not wipe it with a wet cloth as this may leave a water mark and affect tou
3. computers go to http www lenovo com e FOB1 e FOB4 e FOB5 50 User Guide By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial sayings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified duration ENERGY STAR power management features by operating system Microsoft Windows Vista Windows 7 Windows 8 and Windows 8 1 Power plan Balanced e Turn off the display After 10 minutes e Put the computer to sleep After 25 minutes e Advanced power settings Turn off hard disk drives After 20 minutes Hibernate Never To awaken your computer from a Sleep or System Standby mode press any key on your keyboard For more information about these settings refer to your Windows Help and Support information system Enabling ErP compliance mode You can enable the energy related products directive ErP compliance mode through the Power menu in the Setup Utility program This mode reduces electricity
4. e Press the Windows key WN F1 You can read the Windows Help and Support file on your computer You can also get online help and support by clicking on one of the two links listed under More to explore User Guide 15 16 User Guide Touch screen instructions Y This chapter contains the following topics gt Touch Screen Calibration gt User Gesture Instructions for the Touch screen 0 gt Attentions when using the Touch Screen User Guide 17 E US SO E RS ES ES E RS E ES E E E E E E E E E E E E E E E E EA E E E EA EE E SS EE A EA EE E E E I gt L The monitor is touch sensitive thanks to its touch sensitive screen A touch screen is an input device just like a mouse or a keyboard and the user s fingers transmit position information via the touch screen to the computer With this technology you only need to touch the pictures or words on the computer display lightly with your finger and the computer will react Touch Screen Calibration Prior to first use or whenever the touch screen reacts in a different place where you are touching it start the calibration program The procedure is as follows 1 In Control Panel select Hardware and Sound 2 In Hardware and Sound window select Tablet PC Settings 3 In Tablet PC Settings dialogue clic
5. operate the product inappropriately This manual could include technical inaccuracies or typographical errors Changes are made periodically to the information herein these changes will be incorporated in new editions of the publication To provide better service Lenovo reserves the right to improve and or modify the products and software programs described in the manuals included with your computer and the content of the manual at any time without additional notice The manuals included with your computer are provided to help you use Lenovo s products appropriately For the configuration of the product refer to the related contract if any or product packing list or consult the distributor for the product sales The content of the manuals included with your computer is protected by copyright laws and rules None of the manuals included with your computer may be reproduced or transcribed by any means or translated into any language without prior written permission of Lenovo The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase You are welcome to contact us about the manuals included with your computer For the latest information or any questions or comments contact or visit the Lenovo Web site Service Web site http support lenovo com User Guide 49 Trademarks Lenovo and the L
6. then tap Settings 2 Click or tap the network icon afff then select the name of your router Click or tap Connect then follow the steps on the screen Test the wireless network by opening your Web browser and accessing any Web site 10 User Guide Wired keyboard selected models only LVT After entering Windows press this key to launch the LVT Lenovo Vantage Technology program Lenovo s pre loaded Home PC software In addition to its own functions the LVT program will allow you to start other Windows compatible software specially configured to run on this model of computer Notes e Some models are not equipped with the LVT program e The LVT key on the keyboard is disabled in the models without the LVT program F2 Your computer has the Lenovo Rescue System installed To learn more about this program repeatedly press and release the F2 key once turning on the computer until the Lenovo Rescue System open User Guide 11 12 User Guide Using Windows 8 1 Y Y Y This chapter contains the following 4 topics gt Switching between the main Windows 8 1 interfaces gt The Charms Bar MY gt Shutting down the computer iy gt Switching between apps Y gt Closing an app N gt Opening other system programs gt Windows Help and Support N A Attention The Windows 8 1 operating system l D is provided by Microsoft Corporation Please D use it in accordance with
7. consumption when your computer is in standby mode or turned off To enable ErP compliance mode in the Setup Utility program do the following 1 Repeatedly press and release the F1 key when turning on the computer to start the Setup Utility program 2 From the Setup Utility program main menu select Power gt ErP and press Enter 3 Select Enabled and press Enter Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm Note When ErP compliance mode is enabled you only can wake up your computer by pressing the power switch User Guide 51 In Windows 8 or Windows 8 1 operating system you also need to disable Fast Startup function to meet the off mode requirement of ErP compliance To disable the Fast Startup function do the following 1 Select Apps Control Panel from the Search charm 2 From the Control Panel choose All Control Panel Items Power Options 3 Select Choose what the power buttons do from the pop up dialog box 4 Choose Change settings that are currently unavailable option and uncheck the Turn on fast startup option from the Shutdown Settings list Additional information as required by EU Regulation 617 2013 implementing Directive 2009 125 EC with regard to ecodesign requirements for computers and computer servers can be found here www lenovo com ecodeclaration Electronic emissions notices The following information refers to Lenovo machine type
8. output I O cables and any other cables that are connected to the computer Refer to Left and right views and Rear view for help with locating the various connectors Remove the stand base Refer to Removing the stand base Remove the foot cover Refer to Removing the foot cover User Guide 45 6 Slide then remove the memory shielding as shown 7 Push out the latches on both sides of the memory socket to release the memory module and gently pull the memory module upward to remove it from its socket All of the memory modules can be removed using the same procedure 8 To install a memory module a Align the new memory module with the memory socket then insert it and push down on the top edge Make sure the latches lock the memory module in place b Reattach the memory shielding back 9 Reattach the foot cover and stand base 46 User Guide Replacing the hard disk drive A Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the touch screen from scratches or other damage 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all
9. the END USER 9 LICENSE AGREEMENT EULA between you 9 and Microsoft For any question related to the 9 operating system please contact Microsoft 9 directly User Guide 13 a OS A A A RS SS SS SS ES O SS O SS I Ea L Switching between the main Windows 8 1 interfaces Windows 8 1 comes with two main user interfaces the Start Screen and the Windows desktop To switch from the Start Screen to the Windows desktop do one of the following e Select the Windows desktop tile on the Start Screen e Press the Windows key E D To switch from the desktop to the Start Screen do one of the following e Select Start from the Charms Bar e Move the cursor to the bottom left corner then select the Start Screen thumbnail when it is displayed e Press the Windows key EE The Charms Bar Charms provide new and faster ways to perform many basic tasks To display the charms do one of the following e Move the cursor to the top right or bottom right corner of the screen e f your computer is equipped with touch screen swipe in from the right edge of the screen e Press the Windows key WE C Shutting down the computer To shut down the computer 1 Move the cursor to the top right or bottom right corner of the screen then click Settings If your computer is equipped with touch screen
10. with a mouse 4 Rolling Movement When you move your finger one time vertically or horizontally on the touch screen this is called a Rolling Operation For example This operation is similar to moving the scroll wheel on the top of a mouse and produces the same results as the scroll wheel interface does 20 User Guide 5 Zoom Operation Touch two fingers lightly on the desired item on the touch screen then keeping both fingers on the screen change the distance between them By increasing or decreasing the distance you can perform a zoom in or zoom out operation For example you can enlarge or reduce the picture size in Windows Photo Viewer 6 Rotation Operation Use two figures to touch the desired item on the touch screen then rotate them in the desired direction For example you can rotate the picture which is being displayed in Windows Photo Viewer Note To learn more about how to use the touch screen refer to Windows Help and Support by press Windows key Sf F1 or Select Settings charm then select Help User Guide 21 Related Touch Screen Settings e Select Hardware and Sound Pen and Touch from the Settings charm e Select touch actions which you wish to adjust By clicking on Settings you can adjust the Speed and Spatial tolerance parameters to match the user s natural way of double clicking You can double click on the lower right corner of the icon to test this
11. 0090000000099900090000900000000000000900099 Built in microphone Camera LED indicator El Built in camera Built in microphone selected models only 2 User Guide Left and right views of the computer A Attention Be sure not to block any air vents on the computer Blocked air vents may cause thermal problems J 1 Al D i M i A Hard disk drive indicator Headphone connector Memory card reader PC mode HDMI in switch selected models only EOS HOS amp USB 3 0 connectors 2 Microphone connector Optical drive selected models only Power button User Guide 3 Rear view of the computer a N lenovo B w i cam Pr td tt A ona La i k UL JOOODD i J Ly i BE Bg Security cable slot Power connector Ethernet connector El USB 2 0 connectors 3 El HDMI out connector E HDMI in connector selected models only selected models only Air vents 4 User Guide Installing the computer stand Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the screen from scratches or other damage 1 Raise the stand holder 2
12. Line up the stand base with the mounting holes in the stand holder then open both of the fixed rubber caps on the stand base User Guide 5 3 Pull the hand screw rings up then secure the stand base to the stand holder with the hand screws 6 User Guide Computer stand Use the stand to position the display to your preference It can be rotated 5 forward and 25 backward Basic connector instructions Note Your computer may not have all of the connectors described in this section Connector Description Microphone Use this connector to attach a microphone to your computer when you want to record sound or if you use speech recognition software Headphone Use this connector to attach headphones to your computer when you want to listen to music or other sounds without disturbing anyone USB connector Use this connector to attach a device that requires a USB connection Ethernet connector Use this connector to attach the computer to an Ethernet type local area network HDMI connector optional Connects to the HDMI connector on your display or TV User Guide 7 Note If your computer is equipped with a wireless keyboard or mouse follow the installation instructions for those devices Connecting your computer Connecting the power cord Connect the power cord to an electrical outlet We recommend using a grounded
13. Machine type FOB1 C50 30 FOB4 C40 30 FOB5 C40 05 Lenovo C40 C50 Series User Guide Version 1 0 2014 08 SP40G46523 lenovo Important Safety Information Before using this manual it is important that you read and understand all of the related safety information for this product Refer to the Safety and Warranty Guide that you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury or product damage The interface and functions shown in this User Guide are provided for reference only and may differ from actual product appearance Product design and specifications may be changed without notice A Danger Be aware of extremely hazardous or potentially lethal situations gt Attention Be aware of possible damage to programs devices or data Note Pay attention to this important information Copyright Lenovo 2014 All rights reserved LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Important Safety Information Using the Computer Hardware nn 1 Front view of the computer ss 2 Left and right views of the computer znneessnenensnener seen nenne nennen ernennen 3 Rear view of the computer sise 4 Installing the comput
14. attached devices 2 Unplug all power cords from electrical outlets Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right views and Rear view for help with locating the various connectors Remove the stand base Refer to Removing the stand base Remove the foot cover Refer to Removing the foot cover 6 Lift out the hard disk drive and bracket as shown 7 Disconnect the data and power cables from the hard disk drive User Guide 47 8 Push the lock pins outward to release the hard disk drive from the bracket 9 To install the new hard disk drive a Install the new hard disk drive to the bracket and secure it with the mounting pins b Connect the data and power cables to the new hard disk drive c Slide the hard disk drive and bracket back into position 10 Reattach the foot cover and stand base 48 User Guide Appendix Declaration Thank you for using Lenovo products Carefully read all documents shipped with your computer before you install and use the product for the first time Lenovo is not responsible for any loss except when caused by installation and operations performed by Lenovo professional service personnel You are responsible if you fail to operate the product according to instructions and requirements in the manuals included with your computer or
15. ch operation 5 Avoid using the touch screen in dusty environments or hot or humid conditions Any abrupt temperature change may cause condensation on the inside surface of the glass screen which will disappear after a short time and does not affect normal use Note The touch screen will not affect other computer processes when used normally 6 Recognition of touch gestures can be influenced by the following e Touching the correct place on the screen e The speed of movement e The time interval from when the screen was last touched Note The user can consult this manual and also the related Windows help content to learn accurate hand gestures User Guide 23 7 The touch screen does not function in Rescue System mode 8 The touch screen also does not function during the startup process in Hibernate mode and in Sleep mode or Safe mode 24 User Guide Using the Rescue System Y This chapter contains the following topics 9 gt OneKey Recovery gt Driver and Application Installation 0 A Attention Using OneKey Recovery will result 9 in loss of data e You can restore the C drive of the computer I to factory default settings or to the last system l y backup status using OneKey Recovery If you D do this all of the existing data on drive C will i be lost but the content and format of the oth
16. connection or a surge protector 7 Som 8 User Guide Important information about using the computer Press the power button on the side of the computer to turn on the computer L User Guide 9 Connecting to the Internet To connect to the Internet you ll need a contract with an Internet Service Provider ISP and some hardware IPSs and ISP offerings vary by country Contact your ISP for offerings available in your country Your computer is designed to support a wireless Selected models only or wired network that connects your computer to other devices Wired network connection For wired networks connect one end of an Ethernet cable purchased separately to the Ethernet connector on your computer and then connect the other end to the network router or broadband modem Consult your ISP for detailed setup instructions Note Broadband modem and router installation procedures vary depending on the manufacturer Follow the manufacturer s instructions Wireless network connection For wireless networks you can use the built in wireless LAN antenna to access your wireless home network To connect your computer to the wireless network 1 Move the cursor to the top right or bottom right corner of the screen then click Settings If your computer is equipped with touch screen swipe in from the right edge of the screen
17. d Application Installation from the Search charm After starting the procedure install the drivers and software manually by following the prompts Notes 1 Do not install software which is already installed on the computer 2 Make sure that the Driver and Application Installation software has been automatically installed before starting the operating system The manual installation function can only be used after the software has been installed User Guide 27 28 User Guide Using the Software Y This chapter contains the following topic 9 gt Software instructions Note The interface and functionality of these a ae l 9 features will depend on which software 9 was shipped with the computer model you L purchased User Guide 29 mm Lenovo Support The Lenovo Support program enables you to register your computer with Lenovo download and view user manuals for your computer get the warranty information of your computer and explore help and support information To open this program do the following Click the Lenovo Support icon from the Start Screen or Search Screen The main functions of this program are listed below This program supports online upgrades The functions shown below are for reference only functionality will d
18. e FOB1 e FOB4 e FOB5 Federal Communications Commission FCC Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates used and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment 52 User Gu
19. enovo logo are trademarks of Lenovo in the United States other countries or both Microsoft Windows and Windows Vista are trademarks of the Microsoft group of companies Intel Inside is a trademark of Intel Corporation in the U S and or other countries AMD the AMD Arrow logo ATI AMD Athlon AMD LIVE AMD Opteron AMD Phenom AMD Sempron Catalyst Cool n Quiet CrossFire PowerPlay Radeon and The Ultimate Visual Experience are trademarks of Advanced Micro Devices Inc Other company product or service names referred to herein or in other Lenovo publications may be trademarks or service marks of others All rights reserved Names or marks of certain companies mentioned in the manuals included with your computer or this document do not necessarily indicate that related software or hardware is included The actual configuration of the product depends on the packing list description Energy Star Statement ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation The following machine types have been designed and tested to conform to the ENERGY STAR program requirement for computers at the time of manufacture For more information about ENERGY STAR ratings for Lenovo
20. epend on the program icons currently displayed Registration Registration provides you with access to product support upgrades and alerts on topics Take advantage of award winning Lenovo services User Guide The User Guide provides more information about your computer Service and Warranty You can extend the warranty of your computer through this option Lenovo provides flexible options to meet your personal or business needs 30 User Guide Troubleshooting and Confirming Setup 9 9 Y This chapter contains the following topic gt Troubleshooting and Problem Resolution 9 O Note The description of the TV tuner card in this manual is only applicable to machines 0 which have the TV tuner card It does not apply L y to machines that do not have a TV tuner card User Guide 31 a SS NS SS O A RS ROS RSS SS O A A A RS SS SS SS ES O SS SS RS Solving Problems Follow these tips when troubleshooting your computer f you added or removed a part before the problem started review the installation procedures to ensure that the part is correctly installed f a peripheral device does not work ensure that the device is properly connected f an error message appears on the screen write down the exact message This message may help su
21. er l 9 partitions of the hard disk drive will remain 9 unchanged L e If you want to install an operating system and back it up with OneKey Recovery you must format the C partition in NTFS format and 0 install the operating system on the C partition 0 Otherwise the OneKey Recovery system cannot 9 run User Guide 25 mm Note about the service partition The files and relevant data used by the rescue system are saved in the service partition Deleting this partition will make the rescue system unusable For more detailed information see the following instructions From the Search charm select Apps Control Panel Administrative Tools Computer Management Disk Management you can see the service partition which must not be deleted Note The recovery files and relevant data used by the rescue system are saved in the service partition If the service partition is deleted or damaged by someone other than authorized Lenovo service personnel Lenovo will not be liable for any losses arising therefrom in any way OneKey Recovery OneKey Recovery is an easy to use application You can use it to restore your computer to the system default or to a previously backed up state Detailed Operation Procedure 1 Repeatedly press and release the F2 key once turning on the computer until the Lenovo Rescue System opens then select OneKey Recover
22. er stand 5 Computer Stadt Ad 7 Basic Connector instructions iia diene nis dea bia 7 Connecting YOU COMPUTES cca a abs 8 Important information about using the computer 9 Connecting to the Itaca at 10 Wired keyboard selected models only 11 Using Windows 8 1 u uuuu000000nnn0nnnannnnn nun nnnnnnnn nn ann nn Switching between the main Windows 8 1 interfaces The Charms Bar ee Shutting down the computer Switching between apps nn 15 CIOSING AN ADD rt ie mn Coal E ns trs 15 Opening other system programs 15 Windows Help and Support ia 15 Touch screen instructions sens 17 Touch Screen Gallbration tn 2 20 ee sehn 18 User Gesture Instructions for the Touch screen unnnenrsnennenenee rennen nenn 18 Precautions when using the Touch Screen 23 Contents i Using the Rescue System sms 25 OneKey RECOVON ati aio 26 Driver and Application Installation 27 Using the Software unuusnnnnnnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 29 LEHOVO SUPPO re nr TREE tenes aa 30 Troubleshooting and Confirming Setup ss 31 Troubleshooting Display Problems 32 Troubleshooting Touch screen 33 Troubleshooting Audio Problems nennen nennen nennen ernennen nn 33 Troubleshooting Software Problems usnnesersnnners nennen nennen ernennen 34 Troubleshooting Problems with Optical Drives and Hard Disks 35 Special considerations for troubleshooting Windows 36 Windows He
23. g magnetic interference Move any interfering devices away from the computer If the problem persists contact Lenovo Service Troubleshooting Touch screen Problem The touch screen reacts but not where you are touching it Troubleshooting and problem resolution Touch Screen Calibration 1 In Control Panel select Hardware and Sound 2 In Hardware and Sound window select Tablet PC Settings 3 In Tablet PC Settings dialogue click Calibrate button Troubleshooting Audio Problems Problem No sound from the integrated speakers Troubleshooting and problem resolution e Adjust the Windows volume control select the speaker icon from the Settings Charm or click the arrow on taskbar to show the hidden icons in Windows desktop mode then click the speaker icon Ensure that the volume is turned up and the sound is not muted Adjust the volume bass or treble controls to eliminate distortion e Reinstall the audio driver e Disconnect any headphones from the headphone connector sound from the speakers is automatically disabled when headphones are connected to the computer s side panel headphone connector User Guide 33 Problem No sound from headphones Troubleshooting and problem resolution e Check the headphone cable connection ensure that the headphone cable is securely inserted into the headphone connector e Adjust the Windows volume control select the speaker icon f
24. ide This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 U S A Telephone 919 294 5900 FE Mexico regulatory notice Advertencia En Mexico la operaci n de este equipo est sujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operaci n no deseada User Guide 53 54 User Guide
25. k Calibrate button User Gesture Instructions for the Touch screen The Touch screen supports single touch and rotational movements enlargement and reduction multi touch operations and the user can transmit position information to the computer via touch The touch screen uses a very low pressure movement recognition method which only needs the finger to move lightly on the computer display screen or make a simple hand gesture to be detected by the main computer processor 18 User Guide Basic Hand Gestures 1 Single Click Double Click For the item selected on the touch screen with one finger touch it one or two times to perform a single click or double click operation This is similar to the action performed by clicking the mouse left button 2 Single Finger Right Click For the item selected on the touch screen press and hold your finger on the screen until a circle appears After lifting your finger from the touch screen a menu bar will pop up completing the single finger right click operation This is similar to the action performed by clicking the mouse right button al View gt Sort by 2 Refresh Paste Paste shortcut Undo Rename Ctrl Z New gt Screen resolution Gadgets Personalize User Guide 19 3 Dragging Movement First touch your finger on the desired item on the screen and hold it there then make a dragging movement This is similar to the click and drag movement you can make
26. layed to uninstall the software 34 User Guide Troubleshooting Problems with Optical Drives and Hard Disks Problem The Optical drive is unable to read a CD DVD Troubleshooting and problem resolution 1 Check to determine if there is an optical drive icon in the resource manager of the operating system If not restart your computer If there is still no icon contact Lenovo Service Otherwise continue with the next step of this procedure 2 Confirm that the CD DVD has been properly placed in the drive If not reload the CD or DVD Otherwise continue with the next step of this procedure 3 Check the specifications that came with your computer to confirm that this optical drive is capable of reading this type of CD or DVD 4 Ifthe CD DVD cannot be read replace it with a known good CD DVD such as one that was shipped with the computer 5 If the known good CD cannot be read visually check the operating side of the CD DVD for defects Problem The capacity of the hard disk as indicated by the system is less than the nominal capacity Troubleshooting and problem resolution For computers equipped with the OneKey Recovery feature the system recovery feature needs to occupy some hard disk space This may account for the apparent hard disk capacity deficit Further Technical Explanation The nominal capacity of the hard disk is expressed in the decimal system as 1000 bytes But the actual hard disk capacity is expressed i
27. lp and Support iesiri end iii 36 BIOS Setup utili aid Rena 36 Performing Daily Maintenance Tasks oonconnonicinnnconnoncnnnnancnnnnn nico ronca nana ncnnnn 37 Hardware Replacement Guide 39 OVA a da ee ER 40 Replacing hardware 2 2 ek 43 A ET T E carte ss eus 49 Declaration i ace E ein ne An ee 49 Trademarks tir tata emma te 50 Energy Star Statement ek nie rer 50 Enabling ErP compliance mode arena 51 Electronic emissions NOTICES rrnnernnennnnnnnnnns 52 Mexico regulatory notice mrnnrnnnnnnnnnnnnnnnnnnnnnnnns 53 ii Contents Using the Computer Hardware 9 9 Y This chapter contains the following A topics gt Introduction to the computer hardware gt Information on computer connections I gt Note The descriptions in this chapter 9 might be different from what you see on your computer depending on the computer model and configuration L User Guide 1 SS SS NS SS O A RO RO RSS SS SS A A A RS SS SS SS SS O SS SS Front view of the computer A Attention Be careful not to block any air vents on the computer Blocked air vents can cause overheating lenovo 2000000000000000000000000000000000000900000000000000000000000009000000000000
28. n the binary system as 1024 bytes For example the nominal capacity 1G is 1000M while the actual capacity 1G is 1024M The capacity of the hard disk shown in Windows can be calculated according to the calculations in the following example The nominal capacity of the hard disk is 40G while its actual capacity should be 40 x 1000 x 1000 x 1000 1024 x 1024 x 1024 37G If the Service partition of 3G 3 x 1000 x 1000 x 1000 1024 x 1024 x 1024 2 79G is subtracted the capacity of the hard disk shown in the system can be obtained User Guide 35 The capacity of the hard disk as calculated using this method may be slightly different from the actual capacity due to the rounding of totals Special considerations for troubleshooting Windows Record the following information as it may be useful later when troubleshooting system problems The drivers for this computer model only support the Windows 8 1 system Windows Help and Support If you have a problem with the operating system see the Windows Help and Support file To open the Windows Help and Support file do one of the following e Select the Settings charm then select Help e Press Windows key F1 You can read the Windows Help and Support file on your computer You can also get online help and support by clicking on one of the two links listed under More to explore BIOS setup utility What is the BIOS setup utility The BIOS setup utility is ROM based soft
29. ocessors by the edges Never touch any exposed circuitry Prevent others from touching the parts and other computer components Before you replace a new part touch the anti static package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body When possible remove the new part from the anti static packaging and install it directly in the computer without setting the part down When this is not possible place the anti static package that the part came in on a smooth level surface and place the part on it Do not place the part on the computer cover or other metal surface 42 User Guide Replacing hardware A Attention Do not remove the computer cover or attempt any repairs before reading the Important safety information in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http support lenovo com Note Use only parts provided by Lenovo General information Pre disassembly instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug all power and signal cables from the computer 3 Place the system on a flat
30. pport personnel diagnose and fix the problem s f an error message occurs in a program see the Help document of this program Troubleshooting Display Problems Problem Blank screen or no image is displayed on the monitor Troubleshooting and problem resolution 1 Make sure the power cord is plugged into your computer and a functioning power outlet Unplug the power cord and plug the power cord back in securely and restart the computer If the LCD screen has a LCD On Off button check that the LCD screen has been turned on If still cannot solve the problem contact Lenovo Customer Service Problem You need to change the display property settings Setting display background and icon properties 1 Right click the desktop anywhere except over an icon then select Personalize from the pop up menu From here select the appropriate options to e Change the desktop background e Select a screen saver e Select Windows color options for borders and taskbar e Select a themes Right click the desktop anywhere except over an icon then select Screen resolution from the pop up menu to change the appearance 32 User Guide Problem Ripple on screen Troubleshooting and problem resolution 1 Check to see if any of the following devices are located less than one meter from the computer refrigerators electric fans electric dryers UPS systems regulators fluorescent lamps or other computers that may be generatin
31. rical outlet Clean your computer with a soft cloth dampened with water Do not use liquid or aerosol cleaners which may contain flammable substances Note To avoid damaging the computer or display do not spray cleaning solution directly onto the display Only use products specifically designed for cleaning displays and follow the instructions included with the product The following are general methods for cleaning the components e You can use a soft cloth to remove dust on the surface of the computer the monitor the printer the speakers and the mouse e You can use a vacuum cleaner to clean in otherwise inaccessible corners e To clean the keyboard thoroughly shut down the computer and scrub it gently with a wet cloth Do not use the keyboard until it is dry Do not do any of the following e Allow water to enter the computer e Use a heavily dampened cloth e Spray water directly onto the surface of the monitor or inside the computer LCD monitor should be cleaned daily Use a dry cloth to brush dust from the monitor and keyboard every day Keep all surfaces clean and free of grease stains User Guide 37 38 User Guide Hardware Replacement Guide 9 9 Y This chapter contains the following topics Y gt Removing the stand base D gt Removing the foot cover Replacing a memory module de V 4 Replacing the hard disk drive User Guide 39 OS A A RS SS SS SS ES O SS SS
32. rom scratches or other damage 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Unplug all power cords from electrical outlets Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right views and Rear view for help with locating the various connectors AA User Guide Remove the foot base Refer to Removing the foot base Lift up the stand holder BE then slide out the foot cover as shown 6 To reattach the foot cover a Lift up the stand holder b Line up the foot cover with mounting holes on the back of the computer then slide it back into position Replacing a memory module A Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the touch screen from scratches or other damage 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices 2 Unplug all power cords from electrical outlets Disconnect all cables attached to the computer This includes power cords input
33. rom the Settings Charm or click the arrow on taskbar to show the hidden icons in Windows desktop mode then click the speaker icon Ensure that the volume is turned up and the sound is not muted Troubleshooting Software Problems Problem You are unable to exit a running program normally Troubleshooting and problem resolution 1 Open the Task Manager window by pressing Ctrl Alt and Delete at the same time 2 Select the problem program then click the End Task button Problem You need to install or uninstall a program Problem resolution During installation never abort the install process by powering the system off or through other drastic means This can cause system program problems or even failure during system initialization During the uninstall process never directly delete the files or folders This is harmful to the operating system and might cause a system wide malfunction Use the following procedure to properly uninstall programs 1 Back up all documents and system settings related to the program before removing it If the program has its own uninstaller run it directly to uninstall the program If the program does not have its own uninstaller then select Apps Control Panel from the Search charm From the Control Panel choose Programs Programs and Features Find the applicable program from the Programs and Features dialog box and then select Uninstall Change 6 Perform the instructions disp
34. stable surface Removing the stand base A Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the touch screen from scratches or other damage 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices 2 Unplug all power cords from electrical outlets Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right views and Rear view for help with locating the various connectors User Guide 43 4 To release the stand base from the stand holder turn the hand screw rings counter clockwise until the base comes loose 5 Slide the stand base out from the holder then put it aside 6 Refer to Installing the computer stand to reinstall the stand base Removing the foot cover A Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the touch screen f
35. swipe in from the right edge of the screen then tap Settings 2 Select Power Shutdown 14 User Guide Switching between apps Sometimes you want to get back to an app you were just using or quickly switch through your recent apps To switch between apps Move the cursor to the top left corner then click to bring in the next app If your computer is equipped with touch screen swipe in from the left edge of the screen to bring in the next app Closing an app To close an app do one of the following e Move the cursor to the top left corner of the screen When the thumbnail appears drag it to the bottom of the screen e Move the cursor to the top edge of the screen When the cursor becomes a hand drag the app page to the bottom of the screen e f your computer is equipped with touch screen swipe in from the top edge of the screen When the app page becomes smaller drag it to the bottom of the screen Opening other system programs There is a fast way to open other system programs To open the menu do one of the following e Move the cursor to the bottom left corner of the screen When the thumbnail appears right click with the mouse to open the menu e Press the Windows key SH X Windows Help and Support If you have a problem with the operating system see the Windows Help and Support file To open the Windows Help and Support file do one of the following e Select the Settings charm then select Help
36. the most up to date information for your computer is available from the Internet You can find the following information CRU removal and installation information Publications Troubleshooting information Parts information Links to other useful sources of information To access this information go to http support lenovo com Tools required To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat head screwdriver Phillips head screwdriver Hex screwdriver Plastic flat head screwdriver Plastic tweezers Note The screws for the different components vary in size During the disassembly procedure group the screws with their corresponding components to avoid a mismatch when replacing the components User Guide 41 Handling static sensitive devices Static electricity although harmless to you can seriously damage computer components When you are replacing a part do not open the anti static package containing the new part until the defective part has been removed from the computer and you are ready to install the new part When you handle parts and other computer components take these precautions to avoid static electricity damage Limit your movements as this can cause static electricity to build up Always handle parts and other computer components carefully Handle adapters memory modules system boards and micropr
37. ware It communicates basic computer information and provides options for setting boot devices security hardware mode and other preferences How can start the BIOS setup utility To start the BIOS setup utility 1 Shut down the computer 2 Repeatedly press and release the F1 key once turning on the computer to start the Setup Utility program How can change the boot mode There are two boot modes UEFI and Legacy To change the boot mode start the BIOS setup utility and select Startup Boot Priority then set boot mode to UEFI or Legacy support on the boot menu 36 User Guide When do need to change the boot mode The default boot mode for your computer is the UEFI mode If you need to install a legacy Windows operating system any operating system before Windows 8 1 on your computer you must change the boot mode to Legacy support The legacy Windows operating system cannot be installed if you don t change the boot mode Performing Daily Maintenance Tasks Cleaning the computer components Because many of the computer components consist of sophisticated integrated circuit boards it is very important to periodically clean the computer to prevent dust buildup The cleaning supplies you need to clean the components include a vacuum cleaner a soft cotton cloth pure water preferably purified or distilled water and cotton swabs A Attention Before you clean your computer disconnect the computer from the elect
38. y Note System Recovery will overwrite all of the data on the C drive To prevent loss of data be sure to back up relevant data before performing system recovery 2 Follow the on screen instructions to select the backup task you want to restore from and the disk where you want to install the operating system then press Next to start the restore 3 Please wait during the process of system recovery Do not interrupt the operation during the recovery process 4 After the system is recovered successfully the software will prompt you to restart the computer Restart the computer and start the operating system 26 User Guide Driver and Application Installation The Driver and Application Installation function in the rescue system provides a way for the user to conveniently reinstall all of the Lenovo applications and drivers that were shipped with your Lenovo hardware Method 1 Automatic Installation Repeatedly press and release the F2 key once turning on the computer until the Lenovo Rescue System opens then select Driver and Application Installation Follow the on screen prompts to install the Lenovo drivers and applications Click OK to start installing the Lenovo Driver and Application Installation software The system will restart After the system has restarted the drivers and application installation process will continue until it has completed Method 2 Manual Installation In the Windows system Select Driver an
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