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832 CLI - creativetele

1. Action Reaction 1 Lift the handset OR Dial tone 2 Dial 0 or press the desired Wait for P amp T dial tone DSS key 3 Dial desired external Wait for reply Telephone Number Important Operator Console can also pick the CO lines by dialing individual P amp T access code 60 61 67 To Hold Park a Line Console can Hold Park any number of lines simultaneously by just pressing the HOLD key Console can retrieve the parked lines by pressing the corresponding DSS keys or the parked lines will be rung back to console after a pre defined time automatically Set a Alarm for an extension Operator Console can set alarm for any extension by the following procedure Step Action Reaction T Lift the handset OR Dial tone 2 Dial 9 EX 7 HH MM Confirmation Tone 3 Hang up Cancel a Alarm for an extension Operator can cancel alarm for any extension by the following procedure Step Action Reaction 1 Lift the handset OR Dial tone 2 Dial 9 EX 7 Silence 3 Hang up Set a extension for Hotline to Operator Operator can set any extension for hotline to operator by dialing the following codes Step Action Reaction 1 Lift the handset OR Dial tone 2 Dial 9 EX 5 1 Confirmation Tone 3 Hang up Go La User Manual Magic 308 616 CLI OPERATOR CONSOLE FEATURES We can connect two Consoles with CRAETIVE Magic 832 CLI EPABX at first two hardware ports of extensions By de
2. NNNN Confirmation tone Now NNNN your personal Password is changed to new Password NNNN Note Where PPPP Default 1111 is Old Password NNNN is New Password Important f you forget your Personal Password then it can be Reset only from System Programming Walking Class Of Service This feature allows a room service extension user to use his own extension facilities from another extension From Any Another Extension Step Action Reaction i Lift handset Dial tone 2 Dial 88 Ex PPPP Flash Confirmation Dial tone 3 Dial desired number Wait for reply Note Where Ex is your own Extension number PPPP is your Personal Password 04 User Manual Magic 308 616 CLI 2 Dial Flash 8 Talk to 1 party and 2 party gets Music on Hold Option 2 Step Action Reaction 1 Finish the 1 and hang up The camped call will immediately ring at your extension 2 While ringing lift handset Talk to the camped party Call Parkin a To Park a Call This feature enables the user to free his extension from the present call This feature also helps the receiving extension to park hold the call in case it is not possible to transfer the received call to the desired extension Step Action Reaction 1 During the conversation Confirmation tone Dial Flash 2 Hang Up Your extension becomes free to receive make new calls Note If the called extension does not pick up the call wit
3. Step Action Reaction 1 During Conversation Confirmation tone for few Hook Flash seconds while the other party gets MUSIC ON HOLD 2 Dial another Extension Number Wait for reply and Consult with 2 party 3 Hook Flash again to retrieve Talk with 1 Party 1 party amp release 2 party User Manual Magic 308 616 CLI Dialed Number Information When ever you ask your operator to dial any external number the external number dialed by operator will be displayed on your telephone set when the call is being transferred to you It can be displayed at any transferred extension Calling Line Information CLI The System identifies the caller Caller s telephone number is displayed on the LCD of the telephone instrument This enables the user to be prepared before answering the call The Caller s telephone number is also stored in the Incoming SMDR buffer of the system It appears in the incoming SMDR report The system senses the digits sent by the PSTN during the ringing phase It sends this information to the landing station operator along with the ringing signal The telephone number of the caller is displayed on the LCD of the telephone instrument The system also stores this information in its memory When the operator calls to an extension the system sends this information to the transferred extension Serial Port PC Connectivity The System can be connected to PC through Serial Port From
4. Setting of Hotline This facility enables you to set hotline with an extension or even an external number After using this facility as soon as you lift the handset the extension you set for hotline gets ring and you get ring back tone If an external number is set for hotline then by just lifting the handset the external number is dialed a Hotline to Extension Step Action Reaction d Lift handset Dial tone 2 Dial 85 Extn No Confirmation tone 3 Hang up b Hotline to Trunk Step Action Reaction 1 Lift handset Dial tone 2 Dial 85 Trunk Access Code Confirmation tone 3 Hang up c Hotline to Trunk Group Step Action Reaction 1 Lift handset Dial tone 2 Dial85 8 G Confirmation tone 3 Hang up Note Where G 0 1 2 is Trunk Group no d Hotline to External Number Step Action Reaction 1 Lift handset Dial tone 2 Dial 85 7 Confirmation tone 3 Hang up Note where NN is Global Memory Location No where corresponding external telephone number to be dialed is stored e To Cancel Hot Line Step Action Reaction 1 Lift handset Dial tone 2 Dial 85 Confirmation tone 3 Hang up Master Cancellation of Features The system allows user to cancel few features by just dialing by a 2 digit code BEEN User Manual Magic 308 616 CLI EE Step Action Reaction 1 Lift the handset Dial tone 2 Dial 8 Confirmation tone 3 Hand up Call forwardi
5. 3 LOCAL Calls Allowed 95 Barred 4 LOCAL Allowed 95 amp Mobile Calls Barred 5 Intercom Only Example If you want to lock your extensions after 5 minutes Dial 8911111 5 This will lock your extension after 5 minutes to COS 5 Intercom only To open your extension COS permanently Dial 89 0 1111 0 or 89111110 This will open your extension for COS 0 All Calls Allowed if predefined by system programming Brokers Call It may some times be required to talk to two parties one by one while keeping other party on Music On Hold Step Action Reaction 1 While talking to 1 party Dial 1 party gets Music on Flash amp 2 party number Hold Listen for ring back tone Wait for reply Gaye
6. Call Transfer Redial Auto Redial Barge in Extension Barge in Trunk Auto Call Back on Busy Extension Auto Call Back on No Reply Auto Call Back on Trunk Setting of Self Alarms Same day alarm Daily alarm Five day week alarm Six day week alarm Duration alarm Cancellation of self alarms Call Forwarding Call Forward Cancellation Boss Secretary Enable Boss Secretary Cancellation Call Privacy on off Do Not Disturb on off Setting of Hotline Hotline to extension Hotline to Trunk Hotline to External Number Hotline Cancellation Call Pick up within group Call Pick up out of group Call Parking Pick up Call Park from same extension Pick up Call Park from another extension Dialing from Global memory Day Night Mode Setting Dynamic Call Control Change Personal Password Walking Class of Service Call waiting on P amp T 9 800 5 1 1 1 81 1 81 2 MM 81 3 81 4 HH 81 5 HH MM 81 82 X 82 820 82 83 1 0 84 1 0 85 85 85 7 85 8 7 90 9 7 95 M 89 8 PPPP NNNN NNNN 87 Ex PPPP HF 4 12 25 aan User Manual Magic 308 616 CLI External Music on Hold When an extension user talking with e
7. Conference 12 31 Day Night Mode Setting 12 32 Dynamic STD Local Call Control amp Auto Locking 13 33 To Change Personal Password 14 34 Brokers Call 13 35 Walking Class Of Service 14 36 Call Waiting on P amp T 15 User Manual Magic 308 616 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 OPERATOR CONSOLE FEATURES To Call a Room Service Extension Call Transfer To Make an External Call To Hold Park a Line Set a Alarm for an extension Cancel a Alarm for an Extension Set a Extension for Hotline to Operator Cancel a Extension for Hotline to Operator Check in Check out Check in Check out status of Rooms Busy Free Status of Extensions Trunks DSS Keys selection To Store Hotel Name DISTINCTIVE FEATURES Direct Inward Dialing DISA Direct Outward System Access DOSA Dialed Number Information DNI Calling Line Information CLI Serial Port PC Connectivity External Music on Hold Remote Maintenance Call Budgeting Outgoing Call Control Status of Busy Extension Trunk on Console QUICK REFERENCE CHART 16 16 16 17 17 17 17 18 18 18 19 19 19 19 21 22 23 23 23 24 24 24 24 24 25 User Manual Magic 308 616 CLI Quick Reference Chart Extension Features Ao OOo WOO OW deo moz 12 13 14 15 16 17 18 19 20 21 22 2 Emergency Reporting
8. and after every predefined wait time Step Action Reaction 1 Lift the handset Dial tone 2 Dial trunk access code P amp T Dial tone 3 Dial desired external number Wait for response 4 If found busy Dial flash 5 Keep handset off hook till you get ring back tone Important Affer getting ring back tone dial Flash to avoid further retries Barge In on Busy Extension Right Dependent If some extension is found busy this feature allows the calling extension to get in to the conversation of the busy extension Step Action Reaction 1 Dial extension number Busy tone 2 Disconnect the phone 3 Lift the Handset Dial tone 4 Dial Extension number You will get into Conversation Barge In on Busy Trunk Line Right Dependent If a trunk is found busy this feature allows the calling service extension to get in to the conversation of the busy trzunk Step Action Reaction 1 Dial P amp T Access Code Busy tone 2 Disconnect the phone 3 Lift the Handset Dial tone 4 Dial P amp T Access Code You will get into Conversation User Manual Magic 308 616 CLI DISTINCTIVE FEATURES Direct Inward Dialing DISA This unique feature allows any external caller to access any extension directly with the help of voice massages without the help of operator This feature reduces traffic burden on the operator calls are transfer faster which saves the caller s time Frequent callers
9. can reach desired extensions by dialing the extension number or extension group number The system can be programmed for 4 levels of Voice Massages i e 1 Welcome Greeting Massage 2 No Answer Massage 3 Busy Massage 4 Disconnect Release Massage How It Works When external caller dials your telephone number which is set in DID mode caller gets ring back for 3 4 seconds After that call is matured by the EPABX itself and system plays the welcome greeting massage During welcome massage system waits for extension number or extension group number only in DTMF If the caller dials valid number in DTMF and the called extension number is free then the called extension starts ringing In cases If The external caller does not dial any number in DTMF or the external caller dials an invalid number Then The call will be transferred to the operator group by itself If The external caller dials a valid but busy extension Then System will play the busy massage During busy massage caller can dial another extension number If The extension number dialed is valid and free but remains unanswered for 20 seconds Then System will play the no answer massage During this massage caller can dial another extension number In case caller fails to reach directly any extension as well as operator System will try to connect the caller to the operator for as many times as programmed If system is still remains fails to co
10. in different modes in day and night The different modes for day and night for different junction lines can be set and itis illustrated in PROGRAMMING MANUAL Once this is done all the trunks incoming call modes can be changed by either manually or automatically From Extension 30 only Step Action Reaction i Lift handset Dial tone 2 Dial 95 ABCD M Confirmation tone 3 Hang up System Mode is set Note Where ABCD is Personal Password of extension 30 M is 0 Night Mode 1 Day Mode 2 Auto Mode S User Manual Magic 308 616 CLI Dynamic STD LOCAL CALL Control amp Auto Locking Only for Service Extension The system offers avery unique facility to allextension users to completely prevent misuse of STD LOCAL Call from their extension A 4 digit personal Password is provided to all extensions which is initially 1111 By using this password you can control your status for direct outward dialing and moreover you can change the password any time To Lock Your Extension For Direct Outward Dialing D O D Step Action Reaction 1 Lift handset Dial tone 2 Dial 89 T C Confirmation tone 3 Hang up Note Where PPPP is Personal Password of Extension T is Type of Locking 0 Immediate Locking 1 Delay Locking After 5 Minutes 2 After Single Call Locking C is Class of Service 0 All Calls Allowed 1 STD Calls Allowed 2 All LOCAL Calls Allowed
11. serial port you can take the call SMDR details in out to your PC and can save the data for future use How to Do To view the SMDR details on PC you just need to connect the EPABX system with PC through a serial cable RS232 Now connect the same COM port with HyperTerminal Settings of Communication Port Baud Bate 9600 Data Bit 8 Stop Bit 1 None Flow Control Xon Xoff Now the PC is ready to take the SMDR details from EPABX Givethe SMDR programming commands from first extension as explained in programming manual For Example to take all buffer details Dial 90 23 BEEN User Manual Magic 308 616 CLI EE Direct Outward System Access DOSA DOSA allows the user to use the system resources for making any outgoing calls from outside of the office This feature is mostly used to make long distance calls STD ISD System offers two types of DOSA calls Restricted DOSA In restricted DOSA user is only authorised to dial the external number which is stored in system global memory The caller wants to access the global memory must know the extension number and personal password of the extension number authorised to use global memory Open DOSA In open user can access any P amp T line connected to EPABX and can dial desired telephone number he wish to reach However the caller must know the extension number with the personal password of the extension number which is authorised to
12. then he gets a warning tone of second call landing on him The warning tone sound Trin Trin will continue till the user attends it or the caller disconnects Note Normally this feature is useful for defining an operator for the system In order to make best use of this feature use call transfer call camp on or call parking facilities to attend to second waiting call Call waiting Offered By P amp T If you are having call waiting facility on your trunk line s it can be used at extension also The difference between the procedure on direct P amp T line and by extension of the is illustrated below On Direct P amp T Line Step Action Reaction 1 During conversation with Call waiting tone 1 Party 2 Dial Flash 2 Talk to 2 Party 18 Party on Hold On Extension Phone Step Action Reaction 1 During conversation with Call waiting tone 1 Party 2 Dial Flash 12 Talk to 2 Party 18 Party on Hold User Manual Magic 308 616 2 Talk to 2 Party 1 Party on Hold 3 Dial Flash 8 2 Party Hold Talk to 1 Party 4 Repeat step 3 to toggle between Talk to alternate party 1 amp second party 5 Hang up to finish the Calls get disconnected conversation Change Personal Password You should keep your personal password secret to avoid any chances of misuse and keep on changing it from time to time Step Action Reaction 1 Lift handset Dial tone 2 Dial 8
13. use open DOSA How It Works When external caller dials your telephone number which is set in DID mode caller gets ring back for 3 4 seconds After that call is matured by the EPABX itself and system plays the welcome greeting massage During welcome massage system waits for digits dialed by the caller only in DTMF Now Dial PPPP Ex Where PPPP is the personal password of the extension Ex Now For Restricted DOSA Dial 7 NN Where NN is the Global Memory Location in which the external number to be dialed is stored For Open DOSA Dial TK Tel No Where TK is Trunk access code 0 60 61 Tel No is external telephone number to be dialed Important During DOSA call call can be extended for next 120 seconds by dialing call can be disconnected any time by dialing otherwise the call will be disconnected after 120 seconds automatically User Manual Magic 308 616 CLI Emergency Reporting Some times you may require that one should attend you urgently and you would like not to loose any time to search any person The facility EMERGENCY REPORTING can be used for this purpose as by dialing a 3 digit code The four pre assigned extensions start ringing as per program Any ringing extension user who lifts the handset is connected to the caller Step Action Reaction 1 Lift handset Dial tone 2 Dial 800 Four pre assigned extensions extension group
14. 0 will start ring Listen for ring back tone Start conversation as the call is answeHook Flashed by any one of the 4 extensions Call Transfer HF Extension Any internal or external call received originated at any extension can be transferred from that extension to any other extension Step Action Reaction 1 During Conversion Hook Flash Confirmation tone 2 Dial the extension number to Wait for the response which you want to transfer the call Note There are two options available while transferring a call Option 1 Step Action Reaction 15 On transferring call Ring back tone 2 Hang up to transfer the callor Call is transferred Announce the call and hang up Option 2 Step Action Reaction 1 On transferring a call Busy tone 2 Hang up or hook flash to take Call is camped on to the call back called busy extension Redial Any room service extension can repeatedly dial the last number dialed on P amp T lines without pressing all the numbers again BEEN User Manual Magic 308 616 CLI EE Step Action Reaction 1 Disconnect the Line if external number found busy 2 Lift the handset Dial tone 3 Dial The last number dialed on P amp T will be redialed automatically Kindly wait for the ring back or busy tone Auto Redial If any dialed external number found busy then the system allows you to dial that number repeatedly itself The external number will be dialed for a predefined redial count
15. ARY All incoming call for BOSS will land at SECRETARY extension while only SECRETARY is able to call the BOSS and transfer the calls to him To Enable Boss Secretary Feature Form BOSS Extension Step Action Reaction 1 Lift the handset Dial tone 2 Dial 820 Extn No Secretary Confirmation tone extension number User Manual Magic 308 616 To Cancel Boss Secretary Feature Form BOSS Extension Step Action Reaction 1 Lift the handset Dial tone 2 Dial 82 Confirmation tone 3 Hang up Feature Cancelled Call Privacy Right Dependent This feature protects an room service extension from monitoring by any other extension during subsequent calls To Enable Call Privacy Step Action Reaction 1 Lift the handset Dial tone 2 Dial 831 Confirmation tone 3 Hang up Youarein CALL PRIVACY To Cancel Call Privacy Step Action Reaction 1 Lift the handset Dial tone 2 Dial 830 Confirmation tone 3 Hang up You are out of CALL PRIVACY Do Not Disturb This feature protects a room service extension from being called However the extension user can call others To Enable DND Step Action Reaction 1 Lift the handset Dial tone 2 Dial 841 Confirmation tone 3 Hang up You are in DND Mode To Cancel DND Step Action Reaction 1 Lift the handset Dial tone 2 Dial 840 Confirmation tone 3 Hang up You are out of DND Mode User Manual Magic 308 616 CLI
16. MAGIC SERIES EPABX USER MANUAL 832 CLI Creatine TELECOM P LTD User Manual Magic 308 616 INDEX Room Extension Features 1 No Features Detail Page No 1 Operator Call 9 1 Extension to Extension 1 2 Call Transfer HF Ex 2 Internal Extension Group Dialing 1 4 6 3 Operator 1 5 Setting of self Alarm 7 MM 4 Floor Service Call 1 5 To Make An External Call 2 6 To Hold A Line 2 Console Features va Call Consult 2 1 Room Service Extension Call Ex No DSS Key 8 Emergency Reporting 3 Mr a 9 Call Transfer 3 4 Check out 0 10 Redial 3 5 Check in All Extensions 9 11 Auto 4 6 Set alarm for Room 1 9 7 12 Barge In on Busy Extension 4 7 Cancel Alarm for Room vp Ex 7 13 Barge In on Busy Trunk Line 4 8 Set Extension for Hotline to Operator 9 5 1 14 Automatic Call Back on Busy Extension 5 ee 15 Call Back on No Reply 11 Busy Free Status of Extensions Trunk 99 0 16 Automatic Back on Busy Trunk Line 5 12 DSS Keys Selection 17 Self Alarms 6 Gee E M E 286 18 Cancellation of Self Alarms 6 19 Call Forwarding 7 20 Boss Secretary System 7 21 Call Privacy 8 22 Do Not Disturb 8 23 Setting of Hot Line 9 24 Master Cancellation of Features 9 25 Call Pick Up 10 26 Call Camp On 10 27 Call Parking 11 28 Incoming Trunk Line Queuing 29 Dialing From Global Memory Bank 11 30
17. T 44 54 User Manual Magic 308 616 CLI EXTENSIONFEATURES Extension To Extension Call Right dependent One room service extension can speak to another room service extension directly by dialing the desired room extension number Step Action Reaction 1 Lift the handset Dial tone 2 Dial Extension number for gt Speak when called party answers Note In case the called extension is busy or no reply use call back facility Internal Extension Group Dialing For service extension only The system can have multiple extension groups which can be call by their own group access code One group can have maximum 4 extensions On dialing any extension group all extension in that group will start ringing as per predefined pattern Step Action Reaction 1 Lift the handset Dial tone 2 Dial5 G Listen for the ring back tone amp wait for replay Note where G 0 7 is Extension Group Number Operator Call The system permits any extension to be defining as an operator Operator extension can be called by a single digit code Step Action Reaction 1 Lift the handset Dial tone 2 Dial 9 Operator extension will start ringing wait for reply Important First Hardware Port is Operator Extension by default Floor Service Call Only for Room extensions Any room extension can call floor service extension group by dialing a single digit code First digit of room extension will be the Floor s
18. ervice extension group c REN User Manual Magic 308 616 Step Action Reaction 1 Lift the handset Dial tone 2 Dial 6 Floor service extension group will start ringing wait for reply Example Room no 101 or 11 123 want to call Floor service extension group the extension which is within extension service group 1 will start ringing OR If Room no 200 or 22 or 249 dials floor service code extension service group 2 will starts ringing To Make an External Call Right dependent Any room service extension can talk to any external party by dialing the desired P amp T access code Step Action Reaction 1 Lift the handset Dial tone 2 Dial 0 Wait for P amp T dial tone 3 Dial desired external Telephone Wait for reply Number Important Only service extension can pick the CO lines by dialing individual P amp T access code 60 61 67 To Hold A Line One can hold a conversation extension or trunk by the following procedure for onward activities as call consult call transfer call parking or conference Step Action Reaction 1 During conversation Confirmation tone for few Hook Flash seconds while the other party gets MUSIC ON HOLD Note Hook Flash again to retrieve the call on hold or call will automatically come back after 20 seconds Call Consult This enables you to talk to other extension while first party is put on HOLD and cannot listen your conversation
19. fault factory settings first port is mounted for operator console However second port can be mounted on demand for second console If console is connected with system don t connect the corresponding extension of that port First console port will be the first extension 100 300 and second console port will be the second extension 102 301 Some features of console are described below To call a Room Service Extension Operator Console can call any room service extension directly by dialing the desired extension number or by just pressing the corresponding DSS key Step Action Reaction 1 Lift the handset OR Dial tone 2 Dial Extension number or press Speak when called party the desired DSS key answers Note In case the called extension is busy or no reply use call back facility Call Transfer Operator Console can transfer the incoming outgoing call to any extension by the following procedures Step Action Reaction 1 During Conversion Press Confirmation tone Flash Key 2 Dial the extension number or Wait for the response press the corresponding DSS key to which you want to transfer the call Note Console can directly transfer the call to any extension by just pressing the DSS key without pressing flash key To Make an External Call Right dependent Operator Console can talk to any external party by dialing the desired P amp T access code 08 User Manual Magic 308 616 CLI
20. hin 1 2 minutes the call will come back by itself whenever the parking extension gets free b Pickup Parked Call Step Action Reaction 1 Left the Handset Dial tone 2 Dial 90 Pick up the parked call c Pickup Parked Call By other Extension Step Action Reaction 1 Left the Handset Dial tone 2 Dial 9 Extn No Pick up the parked call on which the call is parked Dialing From Global Memory Bank Only for Service Extension You can dial the external telephone numbers stored in GLOBAL memory bank just dialing by a 3 digit code respective of your extension status for direct outward dialing 01 La User Manual Magic 308 616 CLI Step Action Reaction 1 Lift handset Dial tone 2 Dial 7 NN The external number stored in the particular memory location will be dialed automatically 3 Wait for entire number to Wait for reply be dialed Note Where NN is 00 to 99 Global Memory Location number Conference Right Dependent You can establish 3 party conferences among two internal and one external party Step Action Reaction 1 Make conversation with a party Wait for reply from external and transfer it to extension B another extension B 2 While talking to extension B Now all the 3 parties you Dial Flash Flash extension B and external party are in conference Note Where B is any extension DAY NIGHT Mode Setting You can set the system to receive the incoming P amp T calls
21. ice of room for outgoing calls is set to what is provided as per the system programming Check out Operator Console can check out any room by the following procedure Step Action Reaction 1 Lift the handset OR Dial tone 2 Dial 9 EX 0 0 Confirmation Tone 3 Hang up Room is checked out Note On check out the call details since last check in will be dumped to parallel serial port and class of service of the room is set to intercom only 0 User Manual Magic 308 616 CLI Call Forwarding This feature allows a room service extension to forward his calls at any other extension To Enable Call Forwarding Step Action Reaction 1 Lift the handset Dial tone 2 Dial 82 X Extn No to which Confirmation tone calls are to be diverted Note Where Xis the type of forwarding 0 calls 1 Only trunk calls 2 Only Internal Calls 3 calls only on busy 4 Only trunk calls only on busy 5 Only internal calls only on busy 6 All calls only on no answer 7 Only trunk calls only on no answer 8 Only internal calls only on no answer To Cancel Call Forwarding Step Action Reaction 1 Lift the handset Dial tone 2 Dial 82 Confirmation tone 3 Hand up Call forwarding canceled BOSS SECRETARY System Any Extension can receive all its incoming internal or external call through any other extension The first extension becomes BOSS while second extension acts as SECRET
22. n as the called extension picks up the handset Step 1 2 3 4 Action Dial the extension number Dial Flash 1 Hang up While ringing lift handset Reaction Ring back tone but extension not responding Confirmation tone As soon as called extension picks up the handset your extension will starts ringing Talk to the called extension Automatic Call Back On Busy Trunk Line all trunk lines are found busy on dialing a trunk access code this features alerts the user as soon as the trunk line get free Step 1 2 3 Action Dial trunk access code Dial Flash 1 Hang up While ringing lift handset Dial the desired external telephone number Reaction Busy tone Confirmation tone As soon as the desired trunk line gets free you will get ring on your extension to alert you P amp T Dial tone Wait for reply User Manual Magic 308 616 Self Alarms From Room Extensions The room extension can set independent alarm at their extension by the following procedure Step Action Reaction 1 Lift handset Dial tone 2 Dial 7 Confirmation tone 3 Hang up Note Where is 00 23 Hours in 24 hours format MM is 00 59 Minutes Cancellation of Self Alarm Step Action Reaction 1 Lift handset Dial tone 2 Dial 7 Confirmation tone 3 Hang up From Service Extensions The service extension can set independent alarms at
23. ng Call Privacy DND Hotline and Alarms Features canceled Call Pick Up Only for Service Extension If any extension is ringing this feature allows user to receive the call at his extension without physically moving to that particular ringing extension Step Action Reaction 1 Lift the handset Dial tone 2 Dial 8 to pick up the call Talk to the calling party ringing at the another extension of same group OR 3 Dial 7 Extn No to pick up the Talk to the calling party call ringing at the another extension of other group Call Camp On This feature allows an extension user to transfer calls even to a busy extension The transferring extension becomes free after using this feature The call gets transferred camped on to the busy extension The busy extension gets call waiting tone and can attend the camped call after the completion of the present call Step Action Reaction 1 Transfer a call to desired Busy tone extension 2 Hang up Your extension becomes free and call is camped on to called extension To Pick Up Camped Call When you hear the call waiting tone Trin Trin while conversation Option 1 Step Action Reaction 1 Dial Flash 7 The camped call is being picked up and 15 party gets Music on Hold 0 User Manual Magic 308 616 CLI Incoming Trunk Line Queuing This feature enables the user to handle more than one incoming calls When extension is busy with one call
24. nnect the caller to operator system will play the release massage and disconnect the line 21 Step Action 1 Get into System Programming Mode 2 Dial 85 NNNN 3 Hang up Where NNNN etc are the character denoted by the following table 00 01 02 030 04 05 06 G 07 H 08 09 J 10K 11L 12M Example To program CREATIVE as hotel name User Manual Magic 308 616 CLI 13 14 15 16 17 18 19 20 21 22 23 X 24 Y 25 2 z cdomouoz Dial 0 0000 85 02 17 04 00 19 08 21 04 Hang up 26 27 28 29 30 31 32 33 34 35 36 37 38 TAT 3 Reaction Confirmation Tone Confirmation Tone Hotel name is stored 39n 400 41 42 43 44 5 451 46 u 47 48 w 49 x 50 y 512 52 User Manual Magic 308 616 Automatic Call Back On Busy Extension If the called extension is found busy or not answering this feature automatically connects this call as soon as the called extension gets free or pick up the handset Step 1 2 3 Automatic Call Back On No Reply Action Dial the extension number Dial Flash 1 Hang up While ringing lift handset Reaction Busy tone Confirmation tone As soon as called extension becomes free both extensions will starts ringing Ring back tone wait for reply If the called extension is not answering this feature automatically connects this call as soo
25. roup of extensions at any time By default first 16 extensions Lower group are defined in DSS keys You can toggle DSS keys from lower to higher or higher to lower group by dialing the following codes Step Action Reaction 1 Lift the handset OR Dial tone 2 Dial 96 Confirmation Tone 3 Hang up DSS Keys will toggle the state Note When DSS keys programmed for higher group of extensions the LCD display will show 1 at last of first line To store Hotel Name Operator Console can store the Hotel name which will be appears on SMDR printout and can be up to 32 characters long The procedure is as below 9 User Manual Magic 308 616 Cancel a extension for Hotline to Operator Operator can cancel any extension for hotline to operator by dialing the following codes Step Action Reaction 1 Lift the handset OR Dial tone 2 Dial 9 EX 5 0 Confirmation Tone 3 Hang up Check in On resetting of the system by default all extensions are checked out Operator Console can check in any room by the following procedure Step Action Reaction 1 Lift the handset OR Dial tone 2 Dial9 EX 0 1 Confirmation Tone 3 Hang up Room is checked in Operator Console can check in all extensions simultaneously by the following procedure Step Action Reaction 1 Lift the handset OR Dial tone 2 9 Confirmation Tone 3 Hang up All extensions are checked in Note On check in the class of serv
26. their extension in one of the following modes Step Action Reaction 1 Lift handset Dial tone 2 Dial 81 T HH MM Confirmation tone 3 Hang up Note Where T is of Alarms 1 Same Day Alarm 2 Daily Alarm 3 Five Day Week Alarm 4 Six Day Week Alarm 5 Duration Alarm HH is 00 23 Hours in 24 hours format MM is 00 59 Minutes Cancellation of Self Alarm Step Action Reaction 1 Lift handset Dial tone 2 Dial 81 Confirmation tone 3 Hang up 308 616 Check in Check out Status of Rooms Console can view the Check in Check out status of rooms on DSS by dialing the following codes Step Action Reaction 1 Lift the handset OR Dial tone 2 Dial 99 1 Confirmation Tone 3 Hang up DSS will show the room status Note if room is free corresponding LED of room will glow Green And LED will glow Red if room is occupied Busy Free Status of Extension Trunk Console can view the busy free status of rooms Service extensions on DSS by dialing the following codes Step Action Reaction 1 Lift the handset OR Dial tone 2 Dial 99 0 Confirmation Tone 3 Hang up DSS will show the busy free status of CO and Extensions DSS Keys Selection By default first 8 DSS keys assigned for CO lines and next 16 DSS keys assigned for extensions Console can shift the DSS keys of extension from lower group to higher g
27. xternal party and subsequently putting them on hold the external party will listen music You can connect your system with any external music source such as FM receiver CD player Walkman or any standalone music source through a jack provided in the system Remote Maintenance This feature allows your authorised service center dealer to maintain your EPABX from any remote location Call Budgeting Any extension user can be restricted upto a fix amount of budget for any type of outgoing calls It can be refresh by the system automatically by weekly forth weekly or by monthly Outgoing Call Control The system can control your outgoing call by alerting you while you are making any outgoing calls a Beeps on Trunk Calls The system can provide the beeps after a predefined time interval for incoming outgoing calls b Call Disconnection After Beeps The system can be programmed for automatic call disconnection for incoming outgoing calls after predefined beep counts Status of Busy Extension Trunk on Console Console can check the status of busy extension trunk by just pressing the DSS keys of busy port The display will show all information about that port If extension 302 is busy with CO 61 with an outgoing call say 26817414 By pressing the DSS key of 302 display will show ST 302 O61 26817414 If extension 44 is busy with an incoming call from 26817414 at CO 62 then display will show 162 26817414 S

832 CLI - creativetele

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