CRU® User Manual
Contents
1. data access e g a cable is unplugged during a data transfer or the computer crashes or loses power while writing to the drives e Corruption or destruction caused by viruses or other malware e Sabotage by a disgruntled employee or acquaintance e Theft of your RAX Secure 3OR unit e Natural disasters such as fire flooding etc Considering these possibilities any single copy of your important data must always be considered at risk That s why backing up is so important Follow the 3 2 1 backup rule Data should exist in three different places on two different storage media and at least one of those copies should be maintained offsite Without an effective backup strategy recovering data may be impossible or the cost of data recovery may be quite expensive The CRU warranty does not cover costs associated with data loss nor do the warranties of other data storage manufacturers Plan accordingly and backup data to minimize downtime 10 Encryption e The RAX212 30R unit uses full disk hardware encryption to encrypt the entire contents of the drive including the boot sector operating system and all files without performance degradation e The Security Key must be installed prior to powering on the RAX212 3OR unit for the data to be decrypted on the drive If the key is externally connected to the Mini USB security Key Port and is not internally installed then once it has been accepted it may be removed and2. 10 Encryption 11 Rack Mounting Warnings 12 Frequently Asked Questions 13 Technical Specifications Page 2 Or Foy eR Pe PSS ovol volor rago FOT NINNIN COPTOTOoOTPI nN NPY O AI Ao olol oy oo 1 Pre Installation Steps 1 1 Box Contents The following list contains the items that are included in the complete configuration for this device Please contact CRU if any items are missing or damaged Accessories Quantity RAX 3OR Unit 1 Power Cord 1 Key Set 1 Screw Kit 1 Security Key 3 Lanyard for Security Key 3 security Key ID Tag 3 security Key Label o Quick Start Guide 1 1 2 Identifying Parts of your RAX 3OR Enclosure Drive Drive Navigation Key Encryption Activity LED Power LED Buttons Error LED LED Bay Unit system RAID security Keylock Power LED LED Key Port LED 1 3 Warnings and Notices Please read the following before beginning installation General Care e Proper grounding is strongly recommended to prevent electrical damage to the unit or other connected devices including the computer host Avoid all dramatic movement tapping on the unit and vibration e Avoid placing the unit close to magnetic devices high voltage devices or near a heat source This includes any place where the product will be subject to direct sunlight Do NOT allow water to make contact with the unit e Before starting any type of hardware installation please ensure that all power switches have been turned off
3. a System alarm buzzer Enclosure fan kick on 30 C ON fi RAID alarm buzzer Enclosure temperature warning 50 C Drive temperature warning Drive temperature alarm te Rescan for Device Save Changes to Device The following options are available on the Alerts tab of the Configurator Configuration PIN This feature allows you to set a PIN to prevent unauthorized configuration The default PIN is 0000 The RAX Secure SOR unit only requires you to enter a PIN if a different value has been set Buzzers Place a check in the boxes to indicate which warning alarm buzzers you want to be activated or remove a check from Page 7 the boxes next to the buzzers you want to deactivate When a buzzer sounds press Enter on the front of the RAX Secure SOR unit to temporarily silence it until the RAX Secure 30R unit is next rebooted system Warning Buzzer This buzzer will sound when a drive reaches the temperature set using the Drive temperature warning slider below This buzzer is disabled by default As a visual alert the System status LED will glow amber when the temperature is reached regardless of whether the buzzer is enabled or not system Alarm Buzzer This buzzer will sound on 3 occasions e When a drive reaches the temperature set using the Drive temperature alarm slider below e When the unit reaches the temperature set using the unit temperature warning slider below e When the fan fails As a visual ale
4. and all power cords have been disconnected to prevent personal injury and damage to the hardware e To avoid overheating the unit should be operated ina well ventilated area e Remove the drives before transporting the unit to prevent damage to the drive interfaces RAID e Use only hard drives that are in perfect condition Avoid using drives that have ever developed bad sectors during previous usage This could lead to possible device failure or loss of data e The unit supports SATA hard drives of various specifications and different capacities However we recommend using drives of the same brand and type for optimal performance If drives of different Capacities are used in a RAID the capacity of the smallest drive will determine how much of each drive is used The additional capacity on the larger drives will not be used by the RAID e RAID level O will allow you to use the full combined capacity of the drives and offers the best data transfer speeds However RAID O offers no protection for the data If one drive fails in a RAID O the data on all of the drives is irretrievably lost Before creating a RAID investigate the various RAID types and choose the one that is best for your needs e Always back up data before switching RAID types Switching RAID types will destroy current data You must reformat your drives afterwards Encryption e Though the Security Key port is mechanically identical to the stan
5. detailed in Section 3 3 After the RAX Secure 3OR unit boots up it will begin alarming and the LCD will display the error Error Nota RAID Set Press the Enter button to silence the alarm Press the Enter button a second time and the LCD screen will ask Make New RAID Press Enter to confirm The LCD will display Select RAID Type Press Up or Down to cycle through to your desired RAID type and press Enter The screen will display Will Erase all Data OK Pressing Enter will result in the loss of all data on the drives Ensure all data is backed up then press Enter The new configuration will be selected and the RAX secure 3OR unit will reboot The RAID is now created 6 2 Changing the RAID Type a Disconnect the RAX Secure 3OR unit from the computer Press the Up button to cycle the LCD menu to the Change RAID Mode screen and press the Enter button The LCD will display Select RAID Type Press Up or Down to cycle through the available options to your desired RAID type and press Enter The screen will display Will Erase all Data OK Pressing Enter will result in the loss of all data on the drives Ensure all data is backed up then press Enter e The new configuration will be selected and the RAX secure 3OR unit will reboot The RAID is now created The RAX Secure 3OR unit has been configured and is ready for operation Follow the appropriate operating system usage i
6. infringement of third party rights with respect to the documentation and hardware No CRU dealer agent or employee is authorized to make any modification extension or addition to this warranty In no event will CRU or its suppliers be liable for any costs of procurement of substitute products or services lost profits loss of information or data computer malfunction or any other special indirect consequential or incidental damages arising in any way out of the sale of use of or inability to use any CRU product or service even if CRU has been advised of the possibility of such damages In no case shall CRU s liability exceed the actual money paid for the products at issue CRU reserves the right to make modifications and additions to this product without notice or taking on additional liability FCC Compliance Statement This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pur suant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency en
7. stored in a safe location Always store Security Keys apart from the data so that in the event that the drive is lost or stolen the data is protected e When a drive is formatted using an encryption key the same or a duplicate key must be used in order to access the data There is no back door to access the data lost keys make data recovery virtually impossible 11 Rack Mounting Warnings Elevated Operating Ambient Temperature The operating ambient temperature of the rack environment may be greater than the room ambient temperature if the unit is installed in a closed or multi unit rack assembly Install the equipment in an environment compatible with the maximum ambient temperature of 40 C Reduced Air Flow Do not block or inhibit the air flow required for safe operation of the unit Mechanical Loading Ensure that the unit is secure and level in the rack Circuit Overloading Do not overload the circuits Refer to the name plate ratings on the equipment Page 8 Reliable Grounding Maintain reliable grounding of rack mounted equipment by using indirect connections to the branch circuit i e UPS battery backups power strips Removing the Cover Turn off and unplug the unit before removing the cover 12 Frequently Asked Questions Q Can I hot swap drives with this product A RAX Secure 3OR units support hot swapping over USB and FireWire connections If the eSATA SATA host supports this feature the drives c
8. Protecting Your Digital Assets CRU User Manual RAX Secure 30R y WAAAY Y NAAN Features e Disk setup is near instantaneous and is capable of JBOD RAID O and 1 disk modes e Hardware based AES 256 bit Encryption Offers affordable military grade AES 256 bit data protection that encrypts the entire hard drive including boot sector OS and swap files e eSATA FireWire 800 USB 2 0 and USB 3 0 connections are provided for wide variety of connectivity e Specially designed drive and carrier interfaces are built to withstand tens of thousands of insertions A9 210 0013 Revision 1 0 Table of Contents 1 Pre Installation Steps 1 1 Box Contents 1 2 Identifying Parts of your RAX800 TR 1 3 Warnings and Notices 2 Introduction to RAID 2 1 Summary of RAID Levels 3 Installation Steps 3 1 Installing Hard Drives 3 2 Host Connections 3 3 Operating Your RAX 3OR Unit 4 LED Behavior b LCD Menu Screens 6 RAID Configuration 6 1 Creating a New RAID 6 2 Changing the RAID Type 6 3 Adding a New Drive to a RAID 7 Usage with Mac and Windows Operating systems 7 1 Usage with Mac OS X 7 1 1 Formatting a Drive 7 1 2 Mounting and Unmounting Volumes 7 1 3 Creating a Boot Drive 7 2 Usage with Windows Operating Systems 7 2 1 Formatting a Drive 7 2 2 Mounting and Unmounting Volumes 8 Buzzer and Temperature Configuration 8 1 Accessing the RAX 3OR Unit s Settings 8 2 Customizable Options 9 RAID Is Not A Backup
9. an be hot swapped via eSATA Third party host cards may or may not support this feature Motherboard SATA connections often do not support hot swapping so a discreet host card is recommended Q I ve attached my unit and can see the volume but it shows up twice Which one is real A If you are seeing your volume mounted twice chances are the product is connected to the computer using both the eSATA and FireWire connections When this is the case the OS may attempt to mount the unit twice resulting in two volumes appearing Simply turn off the unit and unplug one of the connections to resolve the problem Q Why does my eSATA device appear as a Parallel SCSI device in Mac OS System Profiler A The Serial ATA tab in System Profiler shows devices attached to the internal SATA bus but not always devices attached to an eSATA host card Sometimes these devices will appear under the heading Parallel SCSI instead This is entirely normal and does not indicate a problem with the device or its drivers Why is my hard drive experiencing data corruption Many things can cause data corruption on hard drives Whether they are inside your computer or inside an external storage product Malicious software OS bugs failure to properly disconnect external devices or for no apparent reason at all Data corruption or loss is therefore not covered by warranty gt O The first thing to try is to restart both the computer and th
10. cess Drive Activity LEDs are not blinking as disconnecting the unit while a file transfer is in progress can result in data loss Then disconnect power to the RAX Secure 3OR unit You may need to restart your computer in order to remount the RAX Secure 3OR unit 8 Buzzer and Temperature Configuration A E S8088 88 TEB i Sees 88 8 18 a B H OMELE YIU i Gee 288 DataPort D B a m E B DBAS Options Alerts Status Device found and ready Product ID Firmware Revision 09 53 03 Dec 14 2010 v a3 40 0020 FireWire Chip ID 454647 USB Serial Number ABCDEF0123456789 Rescan for Device Save Changes to Device The RAX Secure 3OR unitis compatible with CRU Configurator 3 5 or higher which allows IT administrators to change internal settings to meet individual needs Configurator allows the user to set the password enable and disable audible alarms and change temperature alarms and warnings settings To download Configurator and the full Configurator manual visit cru inc com support software downloads configurator software download 8 1 Accessing the RAX Secure 3OR Unit s Settings Connect a FireWire 800 cable to either FireWire port or use a USB Type A to A cable both cables sold separately in the USB eSATA combo port Then open Configurator 8 2 Customizable Options CRU Configurator 35 04 DataPort Details Options Configuration PIN 0000 OFF System warning buzzer OFF RAID warning buzzer ON
11. dard Mini USB port inserting Security Keys into any other Mini USB port may damage the keys and render them useless Please only use Security Keys in RAX products Likewise inserting a Mini USB cable or other device into the unit s Security Key port on the carrier may cause internal damage and potentially lead to loss of data e Any time power is cycled on the unit the Security Key should be installed prior to recycling the power in order to access the data on the drive 2 Introduction to RAID A RAID Redundant Array of Independent Disks is an array of multiple hard drives that are combined in a way that provides faster performance and or data safety Your RAX Secure JZOR unit is capable of creating and managing several different varieties of RAID You may choose your preferred RAID level based on factors such as disk capacity desired data safety and desired performance Page 3 2 1 Summary of RAID Levels RAX Secure 3OR units support JBOD and RAID Levels O and 1 RAID Level 1 is used by those seeking data safety RAID Level Required ane Fault Description No of ie loletamee Drives Known as Just a Bunch Of Disks This i is is nota type of RAID as each Nodata JBOD disk is created with its own inde 1 protection pendent volume There is no data protection Al iping iS Iso known as striping Data dis aes O tributed across all drives in the ar 2 protection ray There is no data protection Als
12. drive s volume will appear mount on the desktop You can begin using the volume right away If the drive is unformatted a message will appear on the desktop saying that the disk is unreadable Use OS X s Disk Utility to easily format the drive see section above Unmount the volume _ before powering down the unit by dragging the volume s icon to the Trash or by selecting the volume then pressing Command E Disconnecting the unit without first unmounting the volume can result in data loss 7 1 3 Creating a Boot Drive To activate this feature you must first install OS X on the hard drive in your carrier The easiest way to do this is to clone an existing system drive using a utility such as Carbon Copy Cloner or Super Duper Next go to System Preferences Startup Disk A window will list the available bootable volumes Select the volume from which you wish to boot Another method is to hold down the Option key during boot up A screen should appear that allows you to select the volume you wish to use This is useful if you are only sporadically booting from the RAX secure 3OR unit hard drive 7 2 Usage with Windows Operating Systems 7 2 1 Formatting a Drive When you first mount a drive to a Windows operating system a pop up window will ask you if you would like to format it Click Format Disk and skip to Step E If the prompt does not pop up use the Disk Management utility by following these steps a Right click on
13. e encryption key to the unit hardware that will allow the unit to access the data on your hard drive It does not pass data to the drive itself Under no circumstances should you insert anything other than a Security Key into the Mini USB Security Key Port Though it is mechanically identical to the standard Mini USB port inserting a Mini USB cable or other device into the Mini USB Security Key Port on the carrier can cause internal Page 9 damage and potentially lead to loss of data Likewise inserting the Security Keys into any other Mini USB port will damage the keys and render them useless Please only use the Security Keys in DataPort secure products If you have already tried to use another device through this port or have inserted the Security Key into another device s Mini USB port first check to see if your Security Key still works in your DataPort SecureDock If it does not please contact Technical Support 11 1 Contacting Technical Support still need help Please contact our Technical Support team through cru inc com support Call us toll free at 800 260 9800 or directly at 360 816 1800 13 Technical Specifications Product Models RAX Secure 212 30R e USB 3 0 up to 1 5 Gbps Interface Types e USB 2 0 up to 480 Mbps amp Speeds e eSATA up to 1 5 Gbps e FireWire 800 up to 800 Mbps Drive Types 2 5 inch and 3 5 inch SATA Hard Drives Supported e One 1 USB 3 0 2 0 connector Data Connect
14. e external device If the data is still corrupted try running built in OS utilities on the hard drive such as Mac OS X s Disk Utility First Aid or Windows Check Disk tool with the setting Scan for and attempt recovery of bad sectors enabled Ifthe OS utility doesn t help you may need data recovery software However if there is a true hardware failure of your hard drive that prevents it from communicating with your computer there is no software solution in existence that can fix this problem Q Why won t the computer let me eject or unmount my drive A gt O There may be a software application running in the background with an active link to the drive Sometimes you may see a message such as The disk is in use and could not be ejected Try quitting applications and try again This is not a defect or issue caused by the RAX Secure SOR unit Try invoking the Force Ouit feature in OS X to see what software may be running For Window the equivalent command is CTRL SHIFT ESC Drives connected to the computer via eSATA cannot be ejected in Windows the way FireWire drives can However freeware utilities are available on the Internet that provide a similar function Why can t I access my data when turn on my unit If you have data on the drive don t panic Barring the failure of the hard drive your data is still intact but is not reachable because the drive was not formatted within this unit using t
15. ergy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at this own expense In the event that you experience Radio Frequency Interference you should take the following steps to resolve the problem 1 Ensure that the case of your attached drive is grounded 2 Use a data cable with RFI reducing ferrites on each end FE Tested to comply 3 Use a power supply with an RFI reducing ferrite approximately EES 5 inches from the DC plug Ftd FOR OFFICE OR COMMERCIAL USE 4 Reorient or relocate the receiving antenna Page 10
16. he correct Security Key If you previously formatted the drive using a Security Key power off the unit and insert the correct Security Key into the Mini USB Security Key port on the front of the carrier Then turn your unit back on When both green LEDs are lit showing that the drive is ready and encrypted you should then be able to access your data You can then remove the Security Key and store it in a safe location If you did not format the drive using a Security Key you will need to make a backup copy of your data and format the drive using the correct Security Key See Section 3 for instructions on how to format the drive with Mac or Windows operating systems turned my unit off and back on and now I cannot access my data Why Cycling power on the unit will require you to reinsert the security Key into the Mini USB Security Key port before turning the unit back on even if you have not turned your computer off If the unit is on power it off and insert the correct Security Key into the Mini USB Security Key port on the front of the carrier Then turn your unit back on When both green LEDs are lit showing that the drive is ready and encrypted you should then be able to access your data You can then remove the Security Key and store it in a safe location Why can t I use another device through the Mini USB port on the front of the DataPort SecureDock carrier This port is used by the Security Key to provide th
17. i USB Security Key Port on the face of each receiving frame Insert a DataPort key into the key lock and turn it 90 degrees clockwise to power on the unit When both green LEDs are lit on both receiving frames showing that the drives are ready and encryption is activated remove the Security Key and store it in a safe location When any hard drive is first used with a RAX Secure enclosure it will show up as a blank unallocated drive and you ll need to add it to a RAID before you can use it Note that adding a drive to a RAID will erase all data on the drive so be sure to back up your data before beginning this operation 4 LED Behavior LED Ree Color State Description Unit Power Green solid RAX Secure 3OR unit is powered on Green Solid System is performing as expected E Solid Drive has reached the preset warning temperature System Fan has stopped rotating or the drive Red Solid has reached the preset alarm tempera wre Green Solid RAID is performing as expected RAID Amber Solid RAID is degraded or is being rebuilt Red Solid RAID has failed or is invalid Drive Solid Bay is powered on Green Power Flashing Indicates a bay fan failure Drive i Inter Flashes when the drive inside is being i Pink Activity mittent accessed Encryption engine error Contact Tech Solid nical Support Key Error Red aa oy enn e ecurity ey is not present or is not functioning The Security Key is present and en Solid oe Encrypti
18. ive Primary Partition 1 4 w ea S U 93 931 51 GB N Unallocated icp romo DVD D No Media IH Unallocated J Primary partition Unless you wish to customize the settings in these dialog prompts click Next on the Select Partition Type shows up in Windows XP only Specify Volume Partition Size and Assign Drive Letter or Path dialog prompts leaving the default settings You will now see a window that allows selection of a file system Choose NTFS and enter a name for the new volume Be sure to check the box labeled Quick Format which will ensure that the formatting process takes less than a minute Click Next and then Finish to start the format process When the format is complete the Drive Properties Box will update to show the new volume name The new volume can now be found by double clicking on the My Computer icon on the desktop Windows XP by clicking on the Computer button in the Start Menu Windows Vista 7 Server 2008 product family by clicking on Computer in the navigation pane of a File Explorer window Windows Server 2012 or by opening a File Explorer window Windows 8 1 Server 2012 R2 7 2 2 Mounting and Unmounting Volumes If the hard drive inside of the RAX Secure 3OR unit are already formatted you can begin using the volume right away When the RAX Secure 3OR unit is properly connected and turned on a window may open to allow you access to the volume If no
19. nstructions in Section 7 to initialize and format the drives 6 3 Adding a New Drive to a RAID NOTE Any data on the new hard drive will be destroyed when the drive is added to the RAID RAID 0 Never remove a drive from a RAID O as this will cause the loss of all data In the event of a disk failure for a RAID O the RAID will be destroyed Add a drive and then press the Up button to create anew RAID Follow the display prompts to build a new array RAID 1 In the event of a disk failure or removal the RAID will continue to function in a degraded state Add a new disk to the RAX Secure 3OR unit to rebuild the RAID After the new drive has been detected the RAX Secure 3OR unit will ask to add a new disk Press the Enter button to do so The disk will be added to the RAID and the RAID will begin to rebuild The LCD screen will display the percent complete for the rebuild Rebuild times vary but a 1TB hard drive typically takes just over 3 hours to rebuild You can toggle to the approximate time remaining by pressing Enter on the front panel 7 Usage with Mac and Windows Operating Systems 7 1 Usage with Mac OS X 7 1 1 Formatting a Drive To format use Disk Utility pictured below which can be found in the Applications folder a Click on the drive in the window to the left b Click the Erase tab in the window to the right c Select the format type Most users prefer Mac OS Extended with Journaling HFS which is requi
20. o known as mirroring All data replicated on two separate disks 1 Due to the 100 duplication only 2 1 drive half the total disk capacity is avail able for data storage 3 Installation Steps 3 1 Installing Hard Drives a b h Slide the drive carrier out of the RAX enclosure The carrier s cover is held in place by a screw on the rear of the unit Remove the screw and then remove the covet slide the drive in from the front of the carrier Mate the connection on the drive with the connection on the drive carrier circuit board Flip the drive carrier assembly over and secure the drive in place with the provided screws Attach the Temperature Control Cooling Sensor to the top of the drive with a piece of tape Replace the carrier cover and secure the screw on the rear of the carrier slide the carrier into the RAX enclosure 3 2 Host Connections RAX Secure 3OR units connect to your computer in one of four ways USB 3 0 USB 2 0 Firewire 800 or eSATA Choose one of the four cable types to use and plug it into the unit Each bay requires its own data connection 3 3 Operating Your RAX Secure 3OR unit a Connect the data cables to the RAX enclosure and to your computer Plug in the power cord to the RAX enclosure and to a grounded electrical outlet If you have not already done so slide the carriers into the open receiving frames on the RAX Secure 3OR unit Insert the Security Key into the Min
21. on Green cryption 1S enabled Off Encryption is disabled 5 LCD Menu Screens Screen Description Mode Shows the RAID level used Indicates the overall health of the RAID Available status Status n z p messages are Normal and Degraded Indicates the status of the individual disk in the numbered bay e OK Indicates that the hard drive is in use or ready to use e No Disk Indicates taht the ahrd drive was removed or Disk not installed Unused A new drive was installed and is not used by the RAID e Failing Indicates the drive is malfunctioning Possible causes of a failure message include an inability to recognize the drive a compatibility problem or dam aged sectors Page 4 Disk Displays temperature of the individual disk in the num Temp bered slot sys Temp Displays the overall temperature inside the system Indicates whether the fan is operating normally or has Fan Status failed and is in need of a replacement Contact Technical Support if the fan has failed to arrange for a repair Change l RAID Mode Allows you to change the RAID level See Section 6 2 6 RAID Configuration Use the LCD and menu selection buttons to complete these steps Changing RAID levels will erase any data on the drives Make a backup copy of any data you wish to keep before changing the RAID 6 1 Creating a New RAID a Disconnect the RAX Secure 3OR unit from the computer Power on the RAX Secure 3OR unit using the steps
22. ors e One 1 eSATA connector e Two 2 FireWire 800 connectors RAID Levels JBOD FOF 1 Encryption 256 bit AES Advanced Encryption Standard e Windows 8 1 7 Vista or XP e Windows Server 2012 2008 or 2003 product eta families a ner e Mac OS X 10 4 x or higher q e Linux distributions that support the connection type used Comoliance EMI Standard FCC Part 15 Class A CE p EMC Standard EN55022 EN55024 Shipping e 17 pounds without drives includes accessories Weights e 23 pounds with drives n 16 89 x 16 26 x 1 73 429mm x 413mm x 44mm Dimensions Your investment in CRU products is backed up by our Technical free technical support for the lifetime of the product Support Contact us through our website cru inc com support or call us at 1 800 200 6000 or 1 300 810 1600 2014 CRU Acquisition Group LLC ALL RIGHTS RESERVED RAX and CRU are trademarks of CRU Acquisi tion Group LLC and are protected by trademark law Product Warranty CRU warrants this product to be free of significant defects in material and workmanship for a period of three years from the original date of purchase CRU s warranty is nontransferable and is limited to the original purchaser Limitation of Liability The warranties set forth in this agreement replace all other warranties CRU expressly disclaims all other warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose and non
23. red for compatibility with Time Machine OS 10 5 or newer If you need to use your RAX Secure SOR unit with both Mac and Windows computers select MS DOS File System instead d Enter a name for the new volume and then click Erase to start the process Page 5 000 Ext Hard Disk Media 270000 Y sel Verify Info Burn Mount Eject Enable Journaling New Image Convert Resize Image First Erase Partition RAID Restore a o Z 750 16 GB Hitachi HDS7 Macintosh i 2 TB Ext Hard Disk Media 5 PIONEER DVD RW DVR To erase all data on a disk or volume 1 Select the disk or volume in the list on the left 2 Specify a format and name 3 If you want to prevent the recovery of the disk s erased data click Security Options 4 Click Erase To prevent the recovery of previously deleted files without erasing the volume select a volume in the list on the left and click Erase Free Space C Format Mac OS Extended Journaled 7 Name Untitled Erase Free Space Security Options Erase Ka Disk Description Ext Hard Disk Media J Connection Bus USB Connection Type External O USB Serial Number Total Capacity 2 TB 2 000 398 934 016 Bytes Write Status Read Write S M A R T Status Not Supported Partition Map Scheme GUID Partition Table 7 1 2 Mounting and Unmounting Volumes If the hard drive installed in the RAX Secure 3OR unit is already formatted an icon representing the
24. rt the System LED on your RAX Secure 30R unit will glow red when any of these three situations occur regardless of whether the buzzer is enabled or not RAID Warning Buzzer This buzzer will sound when the RAX Secure 3OR unit is in degraded RAID mode a drive has failed and is in need of rebuild or the RAID is rebuilding This buzzer is disabled by default The RAID LED will glow amber if this occurs regardless of whether the buzzer is enabled or not RAID Alarm Buzzer This buzzer will sound when the RAID has failed or is invalid The RAID LED will glow red if this occurs regardless of whether the buzzer is enabled or not Temperature Sliders When your RAX Secure 3OR unit reaches a certain temperature buzzers will sound if they are enabled see the Buzzers subsection above and the fan will kick on You may want to change these default temperatures according to your environment With these sliders you can change the default temperatures of the following features e Unit fan kick on e Unit temperature warning e Drive temperature warning e Drive temperature alarm 9 RAID Is Not A Backup Because your RAX Secure 3OR unit features redundant RAID modes which protect against a hard drive mechanical failure itis an excellent part of any backup strategy However a RAID is not in itself a backup strategy Many things besides hard drive failure can damage or erase your data e Corruption caused by unexpected disconnection during
25. the My Computer icon on the Page 6 desktop Windows XP or the Computer button in the Start Menu Windows Vista 7 Server 2008 and 2012 product families then select Manage In the left pane of the Computer Management window that opens left click on Disk Management labeled A in the picture below For Windows 8 1 press WINKEY X then select Disk Management from the menu that pops up The drive should appear in the list of Disks in the lower pane You may need to scroll down to see it If the drive is already formatted you can identify it easily by its volume name If the Device Properties Box labeled B in the picture below says Not Initialized you ll need to initialize the disk before formatting it Right click on the Device Properties Box and select Initialize Disk If you are prompted to select a partition type select GPT Only select MBR if you are formatting a bootable disk for use on a system with a legacy BIOS or are using the RAX Secure 30R unit with Windows XP To format the volume right click the Drive Properties Box labeled C in the picture below and select New Partition Windows XP or New Simple Volume Windows Vista 7 8 1 Server 2008 and 2012 product families ocal Volume Layout Type File System Status C j Ga C Simple Basic NTFS Healthy Boot Page File Crash Dump Primary Partition 14 C System Reserved Simple Basic NTFS Healthy System Act
26. window appears find the volume by double clicking on the My Computer icon on the desktop Windows XP by clicking the Computer button in the Start Menu Windows Vista 7 Server 2008 product family by clicking on Computer in the navigation pane of a File Explorer window Windows Server 2012 or by opening a File Explorer window Windows 8 1 Server 2012 R2 Unmounting a USB or Firewire Volume Unmount the RAX Secure 3OR unit before powering it down by left clicking the green arrow icon on the task bar in Windows XP or the USB plug icon with the green checkmark on the Desktop task bar Windows Vista 7 8 1 Server 2008 and 2012 product families and then selecting the proper device from the menu that pops up You may have to click on the Show Hidden Icons arrow on the task bar to find the correct icon Windows will indicate when it is safe to disconnect the RAX secure 3OR unit Disconnecting the RAX Secure 30R unit without first ejecting it can result in data loss 4 32 PM 8 21 2013 TY jae TS is Unmounting an eSATA Volume If you purchased an eSATA host card that supports hot swapping follow the instructions for unmounting a USB or FireWire volume above Many eSATA hosts do not support this feature However freeware utilities are available on the Internet that provide a similar function You may download one of these utilities or follow these instructions Ensure no file transfers are taking place by making sure the Bay Ac
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