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User`s Guide

1. Contents Chapter 7 TROUDICSNOOUING comia 50 MINE CUSTOMEr e O NEO 50 A PP O NC eer ree 50 Checking an unresponsive printer ccccccccccococcnnnncnnnonnnnnonononnnnnnnnnnnnnnnnnononnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnnnnnnnennnnnininnnss 50 Printing multiple language PDFs ccccccssssceeccecseeeecesesseeeceeuseeeecseaseeeceseusececssaseseessageeeeeseuseeeessesseeesssnaes 51 SOLVING PINO Pron OMA wise oe sks titanio cds dro 51 Turningon Reduced Curl Mode o ed aL al ad 52 SOWING ODON DrODIE MS cia aitooinia 53 Solving Service message ISSUCS cide casei tendo deen deeed dened het esis a a a de edd ene aT 54 solvi a Paper teed problems ui 54 Solving print Quality Problems si A la 55 Cleaning The printhead Iens a aa 59 Chapter 8 Administrative SUpport ccoccconcconcnoncnoncnonanonnconnnonnnonnnnnnnnnnrnnnrnnnronarnnnrnnnrenarenanons 61 Bisabling control panel Men usarla cies a scared ico 61 EnablIhd control panel MENUS ete lts e a e r a 61 Restoring factory default settings ansias il dos 62 Selecting printer operating mode cccccccccccceccceceesseeeseeeeeceeeeeeeesesceeaeeeeeeeesceceeeeeesesseeeaeaseeeseeeeceeeeeseeesesaaeaas 62 Setting security using the Embedded Web Server EWS cccccccccccssseseesseeeeeeeeeeeeeeeseeeaaeaeeeeeeeseeeeeeeeessaeaas 62 NOCES 2 ds 65 A E O Oo mace Pree eee teen Sete 65 ElECMONIC E MISSION NOCES e 65 NOISE SIMS SIONMG VIS ui E AA AAA est 67 PrOGUCUEMEIOY CONSUIMMUON tars eek A
2. Select WW and Right Menu 5 Back 5 and Go b e An indicator light Note A label located on the inside front door shows the control panel buttons in your language An additional translated label is included in the printer box Understanding the control panel 8 Learning about the printer The use of the buttons and the layout of the display are described in the following table Button or control panel item Display Indicator light Menu buttons Function The display shows messages describing the current state of the printer and indicating possible printer problems you must resolve The top line of the display is the header line It will display the current status and the Supplies Warnings status This is where you view printer status supplies messages and show me screens A green LED is used on the display indicating the printer status Status Indicates Printer is on but idle Flashing green Printer is on and busy Press and release the Stop button to stop the mechanical operation of the printer The Not Ready message will appear Operation will resume when the Go button is pressed The lr ana ll buttons are used to enter a menu group Once a menu group is active press and release to step to the next selection or press and release ai to step to the previous selection can also use these buttons to automatically increase gt or decrease line desired number of copies Press and rele
3. Troubleshooting Qe Online customer support Customer support is available on the Lexmark Web site at www lexmark com Calling for service When you call for printer service describe the problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number See the label on the printer for this information The serial number is also listed on the menu settings page For more information see Printing the menu settings page on page26 Note For service in the U S or Canada call 1 800 Lexmark 1 800 539 6275 See the Lexmark Web site at www lexmark com for the numbers for other countries regions When calling for service call from the location of the printer Checking an unresponsive printer If your printer is not responding first make sure e The power cord is plugged into the printer and a properly grounded electrical outlet e The electrical outlet is not turned off by any switch or breaker e The printer is not plugged into any surge protectors uninterrupted power supplies or extension cords e Other electrical equipment plugged into the outlet is working e The printer is turned on e The printer cable is securely attached to the printer and the host computer print server option or other network device Once you have checked each of these possibilities turn the printer off and back on This of
4. East and Africa be For Latin America A 1 Designed for use only in the USA and Canada Designed for use only in Europe the Middle East and Africa 3Designed for use only in Latin America Declared yield value in accordance with ISO IEC 19752 TBased on approximately 5 coverage and average run rate actual yield may vary Ordering supplies 36 Maintaining the printer Ordering a toner cartridge When the 88 Toner low message appears you should order a new toner cartridge You can print a few hundred pages after the 88 Toner low message appears You need to have a new toner cartridge available when the current one no longer prints satisfactorily Changing a toner cartridge 1 Turn the printer off 2 Press the button on the left side of the printer to release and lower the front door Ordering supplies 37 Maintaining the printer 3 Remove the toner cartridge a Press the release button on the base of the print cartridge assembly b Grasp the handle pulling up and out to remove the toner cartridge 4 Unpack the new toner cartridge Note You can use the packing material from the new toner cartridge to ship the old toner cartridge back to Lexmark for recycling For more information see Recycling Lexmark products on page42 5 Firmly shake the toner cartridge in all directions to distribute the toner J Ordering supplies 38 Maintaining the printer 6 Install the new toner cartridg
5. Message appears you should order a new photoconductor kit You can print a few hundred pages after the 84 Replace Photoconductor message appears Photoconductor kit end of life 39 Maintaining the printer Changing a photoconductor kit Warning When replacing a photoconductor kit do not leave the new photoconductor kit exposed to direct light for an extended period of time Extended light exposure can cause print quality problems 1 Turn the printer off 2 Remove the print cartridge assembly a Press the button on the left side of the printer to release the front door b Lower the front door c Grasp the toner cartridge handle and pull up and out Note Do not press the button on the print cartridge assembly Place the print cartridge assembly on a flat clean surface 3 Remove the toner cartridge a Press the button on the base of the print cartridge assembly b Grasp the toner cartridge handle and pull up and out 4 Unpack the new photoconductor kit Photoconductor kit end of life 40 Maintaining the printer 5 Install the toner cartridge into the new print cartridge assembly by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go The cartridge clicks into place when correctly installed 6 Install the print cartridge assembly into the printer by aligning the green arrows on the guides of the print c
6. a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include repair of failures caused by e Modification or unauthorized attachments e Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance e Unsuitable physical or operating environment e Maintenance by anyone other than Lexmark or a Lexmark authorized servicer e Operation of a product beyond the limit of its duty cycle e Use of printing media outside of Lexmark specifications e Refurbishment repair refilling or remanufacture by a third party of products supplies or parts e Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NORITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL I
7. options see the driver Help Driver option Purpose Valuest Enhance Fine Lines Enable a print mode preferable for In the driver select the check box certain files containing fine line detail such as architectural drawings maps Off In the driver clear the check box electronic circuit diagrams and flow charts Gray Correction Automatically adjust the contrast In the driver select the check box enhancement applied to printed images In the driver clear the check box T Values marked by an asterisk are the factory default settings Solving print quality problems 58 Troubleshooting Cleaning the printhead lens Some print quality problems can be solved by cleaning the printhead lens 1 Turn the printer off 2 Press the button on the left side of the printer to release and lower the front door 3 Remove the print cartridge assembly by pulling on the toner cartridge handle Note Do not press the button on the print cartridge assembly Place the print cartridge assembly on a flat clean surface 4 Locate the glass printhead lens within the recessed area in the top of the printer Cleaning the printhead lens 59 Troubleshooting 5 Gently wipe the printhead lens with a clean dry lint free cloth Warning Not using a clean dry lint free cloth may result in damage to the printhead lens 6 Install the print cartridge assembly into the printer by aligning the arrows on the guides of the pri
8. the message and continue print press 234 Paper Jam Check Duplex 1 Clear the entire paper path 2 Toclear the message and continue print press E 235 Paper Jam Open Rear Door 1 Open the rear printer exit door 2 Remove the jammed print media 24x Paper Jam Check tray lt x gt 1 Clear the entire paper path 2 To clear the message and continue print press D 251 Paper Jam Check Man Feeder 1 Clear the entire paper path 2 To clear the message and continue print press E Clearing jams 43 Clearing jams Clearing a jam We recommend clearing the entire paper path when a paper jam occurs 1 Open the 250 sheet tray If necessary remove the tray from the printer 2 Remove the jammed media Clearing ajam 44 Clearing jams 3 Press down on the green duplex flap to release jammed pages from the duplex area and then remove any crumpled paper 4 Install the 250 sheet tray Clearing ajam 45 Clearing jams 5 Open the front door and remove the print cartridge assembly CAUTION The fuser or fuser area may be hot 6 Lift the green flap at the front of the printer and then remove the jammed pages beneath it Clearing a jam 46 Clearing jams 7 Open the rear exit and remove the jammed pages 8 After you have cleared the jams reinstall the print cartridge assembly and make sure all printer doors are closed 9 Press e Note Jam recovery is set to Au
9. the print media is loaded correctly Printer memory Make sure printer memory is securely connected to the printer system board Solving option problems 53 Troubleshooting Solving service message issues Problem Solution Service messages A service message indicates printer failure that may require service Turn the printer off wait about 10 seconds and then turn the printer on If the error recurs write down the error number the problem and a detailed description Call for service Solving paper feed problems Symptom Paper frequently jams You are using print media that does not meet the printer specifications You have loaded too much print media Guides in the selected tray are not set to the appropriate position for the loaded print media size The paper has absorbed moisture due to high humidity The Paper Jam You have not pressed if or have message remains after not cleared the entire paper path you remove the jammed paper The page that jammed Jam Recovery in the Setup menu does not reprint after you is set to Off clear the jam Blank pages feed into The tray in use has an incorrect the output bin print media type loaded in it Solution Try the following e Flex the paper stack e Turn the print media over Check the following e Drawer is properly installed e Print media is loaded correctly e Print media is not damaged e Print media meets printer specificatio
10. 0d and E352dn 4512 420 and 4512 430 have been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables
11. Documentation CD Paper Menu Paper Source Paper Size Paper Type Custom Types Universal Setup Substitute Size Paper Texture Paper Weight Paper Loading PostScript Menu Print PS Error Font Priority PPDS Menu Orientation Lines per Page Lines per Inch Page Format Character Set Best Fit Tray 1 Renumber Auto CR after LF Auto LF after CR Finishing Menu Duplex Duplex Bind Copies Blank Pages Collation Separator Sheets Separator Source Multipage Print Multipage Order Multipage View Multipage Border PCL Emul Menu Font Source Font Name Point Size Pitch Symbol Set Orientation Lines per Page A4 Width Tray Renumber Auto CR after LF Auto LF after CR Parallel Menu Std Parallel Quick Demo Print Menus Print Stats Print Net Setup Print Fonts Print Demo Print Directory Factory Defaults Format Flash Defragment Flash Hex Trace Set up Menu Eco mode Quiet Mode Printer Language Power Saver Resource Save Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Display Language Toner Alarm Network Menu Standard Network Printer overview 7 Job Menu Reset Printer Quality Menu Print Resolution Toner Darkness Small Font Enh USB Menu Standard USB Learning about the printer Understanding the control panel The control panel consists of these items e A 2 line liquid crystal display LCD that shows text e Six buttons Stop I Menu with Left Menu
12. LEXM E350d and E352dn User s Guide June 2006 www lexmark com Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2006 Lexmark International Inc All rights reserved 740 West New Circle Road Lexington Kentucky 40550 Edition June 2006 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments about this publication may be addressed to Lexmark International Inc Department F95 032 2 740 West New Circle Road Lexington Kentucky 40550 U S A In the United Kingdom and Eire send to Lexmark International Ltd Marketing and Services Department Westhorpe House Westhorpe Marlow Bucks SL7 3RQ Lexmark may use or d
13. Manual feeder 76 216x127 356mm 3 0 8 5x5 0 14 0in includes 3x5in cards Understanding print media guidelines 10 Understanding print media guidelines Selecting print media Selecting the appropriate print media for the printer helps you avoid printing problems The following sections contain guidelines for choosing the correct print media for the printer Paper e Transparencies e Envelopes e Labels e Card stock Paper To ensure the best print quality and feed reliability use 75 g m 20 lb xerographic grain long paper Business papers designed for general business use may also provide acceptable print quality Note Certain paper types will not print at maximum speed Always print several samples before buying large quantities of any type of print media When choosing print media consider the weight fiber content and color The laser printing process heats paper to high temperatures of 210 C 410 F for non MICR applications Use only paper able to withstand these temperatures without discoloring bleeding or releasing hazardous emissions Check with the manufacturer or vendor to determine whether the paper chosen is acceptable for laser printers When loading paper note the recommended print side on the paper package and load paper accordingly For detailed tray loading instructions see the following e Loading the 250 sheet tray on page18 e Loading the manual feeder on page23 Paper characte
14. NFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable INNO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Statement of Limited Warranty for Lexmark E350d and E352dn 69 Notices Additional rights Some states do not allow limitations on how long an implied warranty lasts or
15. Paper Type setting should be set to Transparency to help prevent jams For detailed information about this setting see Paper Type on the Software and Documentation CD Check with the manufacturer or vendor to determine whether the transparencies are compatible with laser printers that heat transparencies to 175 C 350 F Use only transparencies that are able to withstand these temperatures without melting discoloring offsetting or releasing hazardous emissions For detailed information see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications Transparencies can be fed automatically from the paper trays or manually from the manual feeder For information about transparency compatibility with input bins see What types of print media can be loaded on page10 Be careful when you handle transparencies Fingerprints on the surface of the transparency cause poor print quality Selecting print media 14 Understanding print media guidelines Envelopes Try a sample of any envelope you are considering using with the printer before buying large quantities For instructions on loading envelopes see Loading the manual feeder on page23 When printing on envelopes To achieve the best possible print quality use only high quality envelopes that are designed for use in laser printers Set the Paper Source in the Paper menu based on the source in use set the Paper Type to Envelope and selec
16. Pb O N Press Ww Printing Menus Settings appears The indicator light flashes and the printer prints the pages The printer returns to the Ready state Printing the menu settings page 26 Printing Printing a network setup page If the printer is attached to a network print a network setup page on the printer to verify the network connection This page also provides important information that helps in configuring for network printing 1 2 Make sure the printer is on and Ready appears From the control panel press gt until Network Menu appears and then press tjl Standard Network appears Press Ww and then press gt until Std Net Setup appears Press VI until Reports appears Press WV until Setup Page appears and then press VW again Busy Network appears The indicator light flashes and the printer prints the page Press P to return to the Ready state Check the first section on the network setup page and confirm that Status is Connected If Status is Not Connected the LAN drop may not be active or the network cable may be malfunctioning Consult a system support person for a solution and print another network setup page to verify that the printer is connected to the network Printing a font sample list To print samples of the fonts currently available for your printer Pb O N Make sure the printer is on and Ready appears From the control panel press gt until Utilities Menu appea
17. Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display 4 Press gt until Panel Menus appears and then press WV 5 Press gt untilEnable appears and then press i The following messages appear briefly in succession Submitting Selection and Enabling Menus The control panel returns to Panel Menus 6 Press p until Exit Config Menus appears and then press i Activating Menu Changes appears The menus are enabled Resetting the Printer appears briefly The control panel then returns to Ready Administrative support 61 Administrative support Restoring factory default settings When you first enter the printer menus from the control panel you may notice an asterisk to the left of a value in the menus This asterisk indicates the factory default setting These settings are the original printer settings Factory defaults may vary for different regions When you select a new setting from the control panel Submitting Selection appears When the Submitting Selection message disappears an asterisk appears next to the setting to identify it as the current user default setting These settings are active until new ones are stored or the factory defaults are restored To restore the original printer factory default settings Warning All downloaded resources fonts macros and symbol sets in printer memory RAM will
18. against the stack of print media Avoiding jams 17 Printing RR This chapter covers information about loading print media sending a job to print printing confidential jobs canceling a print job printing a menu settings page and printing a font list For tips on paper jam prevention and print media storage see Avoiding jams on page17 or Storing print media on page16 Loading the 250 sheet tray Your printer has a 250 sheet tray You may have also purchased an optional 250 sheet drawer or 550 sheet drawer Print media is loaded into both components in the same way To load print media Note Do not remove a tray when a job is printing or when the control panel indicator light is blinking Doing so may cause a jam 1 Remove the 250 sheet tray maximum paper fill indicator maximum paper fill indicator Note To load legal size or folio size paper extend the length of the 250 sheet paper tray For instructions see Extending the tray for legarsize or folio size paper on page21 Printing 18 Printing 2 Adjust the rear paper guide to the correct position for the size print media you are loading Note There should be a slight gap between the rear paper guide and the paper stack 3 Flex the sheets back and forth to loosen them then fan them Do not fold or crease the print media Straighten the edges of the paper stack on a level surface 4 Insert the paper stack Note Make sure the paper stack
19. artridge assembly with the green arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go 7 Close the front door 8 Turn the printer back on 9 Reset the photoconductor counter see the instruction sheet that shipped with the new photoconductor kit Note Print your printer menu settings pages For more information see Printing the menu settings page on page26 If Photoconductor is listed under Warnings the photoconductor counter has not been properly reset Photoconductor kit end of life 41 Maintaining the printer Maintenance kit 80 Scheduled maintenance appears on the display after 120 000 pages have printed to let you know it is time to replace printer maintenance items Order a maintenance kit when 80 Scheduled maintenance first appears on the display The maintenance kit contains a media exit guide and all the items necessary to replace the pick rollers the fuser and the transfer roller Note The maintenance kit may not be available in all geographies See the following table for the maintenance kit part number for your specific printer Machine voltage Part numbers 110 V 40X2847 220 V 40X2848 100 V 40X2849 Recycling Lexmark products To return Lexmark products to Lexmark for recycling 1 Visit our Web site www lexmark com recycle Follow the instructions on the computer screen Maintenance kit 42 Clearing jams ro By carefully selecting p
20. ase the Select button to initiate action on a selection Selects the menu selection displayed on the second line of the display If a menu is displayed such as Paper Menu then 1 opens the menu and displays the first printer setting contained in the menu If a menu item such as Paper Source is displayed then Y opens the item and displays the default setting If a menu item such aS Manual Feeder is displayed then Y saves the selection as the new default setting for Paper Source The printer will display the Saved message monentarily and then return to the menu item level Press and release the Back button to return to the previous menu group If at the top of the menu group the button functions as a Go button Press and release the Go button to place the printer in the Ready state after an off line situation to exit menus to clear most messages Understanding the control panel 9 O Understanding print media guidelines Print media is paper card stock transparencies labels and envelopes The last four are sometimes referred to as specialty media The printer provides high quality printing on a variety of media A number of things must be considered concerning print media before printing This chapter provides information on making print media selections and caring for print media e What types of print media can be loaded e Selecting print media e Storing print media Avoiding jams For more details about the types
21. be deleted Resources residing in flash memory or on the optional hard disk remain unaffected Turn the printer off Press and hold v and gt as you turn the printer on Release the Y and 5 buttons when Performing Self Tests appears Pb Q N Press gt until Factory Defaults appears and then press G Menu option Restore Base Of Restore Network are available al Press Tj to select the desired menu option 6 Restoring Factory Defaults appears Menu settings return to the factory default values Printer returns to Ready state Selecting printer operating mode You can select the printer operating mode that best suits your needs Note Quiet Mode and Eco Mode can be on at the same time Operating mode Printer performance The printer provides optimum performance Quiet Mode The printer operates quietly by printing output at a slower speed Eco Mode The printer minimizes waste toner paper energy while maintaining acceptable print quality Setting security using the Embedded Web Server EWS You can enhance the security of network communications and device configuration by using the advanced security options These features are available through the Web page of the device Restoring factory default settings 62 Administrative support Setting the system password Setting the system password protects configuration of the Embedded Web Server A system password is also required for Secure mode and confident
22. do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state Statement of Limited Warranty for Lexmark E350d and E352dn 70 Index NA a Numerics 150 sheet output bin 5 250 sheet tray 5 14 550 sheet drawer 5 14 33 installing 33 A adjusting paper tray 19 automatic tray linking 24 C canceling jobs from a computer running Windows 25 from a Macintosh computer 26 card stock 16 guidelines 10 cleaning the printhead lens 59 control panel 8 27 disabling menus 61 enabling menus 61 D disabling control panel menus 61 duplex printing 14 dust cover 6 attaching 22 E electronic emission statement 65 Embedded Web Server 62 emission statement 65 enabling control panel menus 61 envelopes guidelines 15 E factory default settings restoring 62 FCC statement 65 flash memory card 32 adding 32 G guidelines 71 labels 16 paper 12 identifying printers 5 indicator light 9 installed options recognizing 34 J jams avoiding 17 clearing 44 identifying 43 L labels 15 guidelines 10 15 16 printer maintenance 16 letterhead 13 page orientation 14 printing 14 letterhead guidelines 13 loading print media 250 sheet tray 18 manual feeder 23 lock feature security 64 maintaining th
23. e and Paper Type specified in the printer wrong tray or on the menu settings do not driver match the paper size and type in the tray wrong print media match the print media loaded in the tray Printing multiple language PDFs 51 Troubleshooting Symptom Solution Incorrect characters You are using an If you are using a parallel interface make sure you are using an print incompatible parallel IEEE 1284 compliant parallel cable We recommend Lexmark part cable number 1021231 for the standard parallel port The printer is in Hex If Ready Hex appears on the display you must exit Hex Trace Trace mode mode before you can print your job Turn the printer off and back on to exit Hex Trace mode Large jobs do not Collate is not set to Set Collation to On in the Finishing Menu or through the printer collate On driver Note Setting Collation to off in the driver overrides the setting in the Finishing Menu For more information see the Menus and Messages Guide The job is too Reduce the complexity of the print job by eliminating the number complex and size of fonts the number and complexity of images and the number of pages in the job The printer does not Add printer memory have enough memory Unexpected page The job has timed Set Print Timeoutto a higher value from the Setup Menu breaks occur out For more information see the Menus and Messages Guide The paper is curled The print media has Use paper that
24. e by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go The toner cartridge clicks into place when correctly installed 7 Close the front door 8 Turn the printer back on Photoconductor kit end of life To ensure print quality and to avoid damage to the printer the printer stops operating after the photoconductor kit has reached a maximum of 110 of its life The message 84 Replace Photoconductor is displayed when the printer reaches this point If the Toner Alarm setting is set to Single or Continuous default is Off the printer automatically notifies you before the photoconductor kit reaches this point and displays the message 84 Photoconductor Life Warning To avoid having the printer stop operating replace the photoconductor kit when you first receive the 84 Photoconductor Life Warning message While the printer may continue to function properly after the photoconductor kit has reached its official end of life approximately 30 000 pages print quality begins to significantly decrease until the photoconductor stops operating at the maximum of 110 of its life Once the photoconductor kit has been replaced and the counter has been reset normal printer operation resumes For more information see the instruction sheet that came with your photoconductor kit Ordering a photoconductor kit When the 84 Photoconduct life warning
25. e printer 35 cleaning the printhead lens 59 maintenance kit 42 manual feeder 5 14 maximum paper fill indicators 13 19 memory card adding 31 menu settings page printing 26 N network setup page printing 27 O operating modes 62 options 28 ordering supplies 35 Index P storing 35 supplies ordering paper maintenance kit 42 letterhead 13 photoconductor kit 39 reprinted forms 13 toner cartridge 37 dee elias a system board recommended types 11 i accessing 28 unsatisfactory types 12 i system password paper guide 19 panel control 8 setting 63 paper support 5 paper tray adjustment 19 T photoconductor kit changing 40 toner cartridge end of life 39 changing 37 ordering 39 ordering 37 recycling 42 recycling 42 preprinted forms 13 translated label 8 print cartridge transparencies 14 See toner cartridge tray linking 24 print media jams avoiding 17 W print media specifications 11 warranty 68 70 printer settings 7 printhead lens cleaning 59 printing 18 problems control panel 51 blank 51 displays black diamonds 51 incorrect characters print 52 job didn t print 51 job prints 51 from wrong tray 51 on wrong paper or specialty media 51 large jobs do not collate 52 paper feed blank pages in output bin 54 frequentjams 54 jammed page does not reprint 54 Paper Jam message remains after clearing jam 54 print time seems long 51 unexpected page breaks 52 R recycling supplies 42 reduced curl mode 52 restorin
26. e system board on page28 2 Push open the latches on both ends of the memory connector 3 Unpack the memory card Warning Memory is easily damaged by static electricity Touch something metal such as the printer frame before you touch a memory card Avoid touching the connection points along the edge of the card 4 Align the notches on the bottom of the card with the notches on the connector 5 Push the memory card firmly into the connector until the latches on either end of the connector snap into place It may require some force to fully seat the card 6 Make sure each latch fits over the notch on each end of the card 7 Close the side access door 8 Close the rear exit door 9 Close the front door 10 Plug the power cord into the wall outlet and turn the printer on to continue print functions Adding a memory card 31 Installing options Adding a flash memory card off and unplug the power cord from the wall outlet before continuing AN CAUTION If you are installing a flash memory card after setting up the printer turn the printer Note Flash memory card options designed for other Lexmark printers may not work with your printer 1 Access the system board see Accessing the system board on page28 2 Unpack the flash memory card Note There are two sets of holes on the system board for flash memory card installation The flash memory card may be installed into either set of holes howeve
27. ear on the e lf you are using preprinted forms make sure the ink can withstand temperatures of page 210 C 410 F e Replace the photoconductor kit or toner cartridge Printing is too dark e Change the Toner Darkness setting in the Quality menu e Change the Brightness setting in the Quality menu e Change the Contrast setting in the Quality menu Note Macintosh computer users should make sure the lines per inch lpi setting is not set too high in the application Characters have jagged Change the Print Resolution setting in the Quality menu to 600 dpi 1200 dpi or 2400 or uneven edges Image Q e Enable Enhance Fine Lines e lf you are using downloaded fonts verify the fonts are supported by the printer the host computer and the application Solving print quality problems 56 Troubleshooting Problem Action Part or all of the page is Check the photoconductor kit to see if it is installed correctly printed in black The job prints but the e Make sure the Paper Size setting in the Paper menu is correct top and side margins are Make sure the margins are set correctly in your program Incorrect Ghost images appear e Make sure the Paper Type setting in the Paper menu is correct e Replace the photoconductor kit Gray background prints The Toner Darkness setting may be too dark Change the Toner Darkness setting in the Quality menu e Adjust the Brightness to a darker setting Adjust the Cont
28. ectrical outlet that is near the product and easily accessible CAUTION Do not set up this product or make any electrical or cabling connections such as the power cord or telephone during a lightning storm CAUTION This product uses a laser Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure This product uses a printing process that heats the print media and the heat may cause the print media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions See Selecting print media on page11 Refer service or repairs other than those described in the operating instructions to a professional service person This product is designed tested and approved to meet strict global safety standards with the use of specificLexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts Contents DS Chapter 1 Learning about the printer cocinada is 5 Printer OVerVIEW ve ita A td aii desa 5 Understanding the control panel cccccccccccesseeceececeeeseeceeecceueseeeeceseaeaeeeceesaesaseeeeeesesaaageceesessaaseeeeeessuaaagses 8 Chapter 2 Understanding print media guidelines occcncccnnocnncnncinccinnnconnconononnnonono
29. ed with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at http support lexmark com Remote technical support is provided for this product throughout its warranty period For products no longer covered by
30. eder The manual feeder is located at the front of the printer and can only feed one sheet of print media at a time For information on acceptable print media to use in the manual feeder see What types of print media can be loaded on page10 To load the manual feeder 1 Place a sheet of the selected print media print side facing up at the center of the manual feeder but only to the point where its leading edge can contact the paper guides Otherwise the printer will engage the print media too soon and likely skew the print job 2 Adjust the guides to the print media width 3 Hold both sides of the print media close to the manual feeder and push it into the printer until it automatically engages There is a brief pause between the time the printer engages the print media and when it feeds into the printer Note Do not force the print media into the feeder Forcing the media causes jams e Insert envelopes with the flap side down and with the stamp area as shown e Hold transparencies by the edges and avoid touching the print side Oil from your fingers can affect print quality e For simplex printing load letterhead faceup with the top of the sheet entering first For duplex printing load letterhead facedown with the top of the sheet entering first 4 Set the Paper Size and Paper Type for the manual feeder to the correct value for the print media you loaded On the control panel press gt for Paper Menu Press T
31. efer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product e Is manufactured from new parts or new and serviceable used parts which perform like new parts e Is during normal use free from defects in material and workmanship Waste from Electrical and Electronic Equipment WEEE directive 68 Notices If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replace ment at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items includ
32. elete key on the keyboard Canceling a job from the desktop 1 Minimize all programs to reveal the desktop 2 Double click the My Computer icon 3 Double click the Printers icon A list of available printers appears 4 Double click the printer you selected when you sent the job A list of print jobs appears in the printer window 5 Select the job you want to cancel 6 Press the Delete key on the keyboard Canceling a print job 25 Printing Canceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OS 9 x When you send a job to print the printer icon for your selected printer appears on the desktop 1 Double click the printer icon on your desktop A list of print jobs appears in the printer window 2 Select the print job you want to cancel 3 Click the trash can icon Canceling a job from a Macintosh computer running Mac OS X Open Applications gt Utilities and then double click Print Center or Printer Setup Double click the printer you are printing to In the printer window select the print job you want to cancel Pb OQ N Press Delete Printing the menu settings page You can print a menu settings page to review the default printer settings and to verify printer options are installed correctly Make sure the printer is on and Ready appears From the control panel press gt until Utilities Menu appears and then press G Press gt until Print Menus appears
33. er consumption characteristics of the product The product is generating hard copy output from Printing electronic inputs 520 W Sleep Power Saver The product is in energy saving mode The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Sleep Power Saver mode can be modified from the printer control panel The default time out to Sleep Power Saver mode is 30 minutes For more information see the Menus and Messages guide on the Software and Documentation CD Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power cord from the wall outlet Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage ENERGY STAR ENERGY STAR Noise emission levels 67 Notices Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questio
34. er properly resulting in poor print quality If the paper is too smooth it can cause paper feeding or print quality issues Smoothness needs to be between 100 and 300 Sheffield points however smoothness between 150 and 250 Sheffield points produces the best print quality If you are using paper with a Sheffield point greater than 350 points change Paper Type to Rough Cotton For more information see Paper Menu in the Menus and Messages guide on the Software and Documentation CD Moisture content The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly Leave the paper in its original wrapper until it is time to use it This limits the exposure of the paper to moisture changes that can degrade its performance Condition paper while it is still in the original wrapper To condition it store it in the same environment as the printer for 24 to 48 hours before printing to let the paper stabilize in the new conditions Extend the time several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period because of the mass of material Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 to 90 g m 16 to 24 Ib bond paper grain long fibe
35. ete these instructions Click Start gt Settings gt Printers Select the printer icon Click File gt Properties Click the Install Options tab oa FF N Add the appropriate options to your configuration Memory Card Increase the printer memory to the desired number maximum of 160 MB Flash Memory Card Increase the printer flash memory to the desired number maximum of 32 MB 250 sheet drawer or 550 sheet drawer Increase printing capacity by 250 to 550 sheets 6 Click OK Recognizing installed options 34 Maintaining the printer Pr Periodically you need to complete certain tasks to maintain optimum print quality These tasks are covered in this chapter If several people are using the printer you may want to designate a key operator to do the setup and maintenance of your printer Refer printing problems and maintenance tasks to this key operator In the U S contact Lexmark at 1 800 539 6275 for information about Lexmark Authorized Supplies Dealers in your area In other countries or regions visit the Lexmark Web site at www lexmark com or contact the place where you bought your printer Storing supplies Choose a cool clean storage area for your printer supplies Store supplies right side up in their original packaging until you are ready to use them Do not expose supplies to e Direct sunlight e Temperatures above 35 C 95 F e High humidity above 80 e Salty air e Corrosive gase
36. g factory default settings 62 S safety information 2 security 62 selecting print media 11 sending a job to print 24 Simple Network Management Protocol 63 supplies conserving 35 recycling 42 72
37. guration 3 Under Other Settings click Network Ports 4 Click SNMP SNMPv3 authentication and encryption has three levels of support e No authentication and no encryption e Authentication with no encryption e Authentication and encryption Note Only the selected level and later may be used to communicate Setting security using the Embedded Web Server EWS 63 Administrative support Locking the control panel menus Control panel Menu Lockout lets you create a PIN number and choose specific menus to lock Each time a locked menu is selected the user will be prompted to enter the correct PIN at the control panel The PIN does not affect any access through the EWS To lock control panel menus 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format htto jp_address 2 Click Configuration Under Other Settings click Security 4 Click Menu Lockout Setup Setting security using the Embedded Web Server EWS 64 Notices NA EEELTETITEIUUIIYIANAANJAIANTTAYJJJAAAAYATTATAATJIJJSAATAIYATTATTNTJYYAYAAYJJNAAT Conventions Note A note identifies something that could help you CAUTION A caution identifies something that could cause you harm Warning A warning identifies something that could damage your product hardware or software Electronic emission notices Federal Communications Commission FCC compliance information statement The Lexmark E35
38. han or heavier than 163 g m 90 Ib Be aware that preprinting perforation and creasing can significantly affect the print quality and cause print media handling or jamming problems Avoid using card stock that may release hazardous emissions when heated Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer The use of grain short card stock is recommended Storing print media Use the following guidelines to avoid paper feeding problems and uneven print quality For best results store media in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Most label manufacturers recommend printing in a temperature range of 18 to 24 C 65 to 75 F with a relative humidity of 40 to 60 Store cartons of media on a pallet or shelf rather than directly on the floor When storing individual packages of media out of the original carton make sure they rest on a flat surface so the edges do not buckle or curl Do not place anything on top of the media packages Store paper in its original wrapper until you load it into the printer Storing print media 16 Understanding print media guidelines Avoiding jams Use appropriate print media paper transparencies labels and card stock to help ensure trouble free printing For more information see What types of print med
39. he correct printer in the dialog Modify the printer settings as appropriate such as the pages you want to print or the number of copies 3 Click Properties Preferences Options or Setup to adjust printer settings that were not available on the first screen and then click OK 4 Click OK or Printto send the job to the selected printer Linking trays 24 Printing Canceling a print job There are several methods for canceling a print job e Canceling a job from the printer control panel e Canceling a job from a computer running Windows Canceling a job from the taskbar Canceling a job from the desktop e Canceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OS 9 x Canceling a job from a Macintosh computer running Mac OS X Canceling a job from the printer control panel Note For more information about the control panel see Understanding the control panel on pages If the job you want to cancel is printing and Busy appears on the display press gt until Cancel a job appears and then press 6 The message Canceling Job appears until the job is canceled Canceling a job from a computer running Windows Canceling a job from the taskbar When you send a job to print a small printer icon appears in the right corner of the taskbar 1 Double click the printer icon A list of print jobs appears in the printer window 2 Select the job you want to cancel 3 Press the D
40. ia can be loaded on page10 Note Try a limited sample of any print media you are considering using with the printer before purchasing large quantities By selecting the appropriate print media and loading it properly you can avoid most jams For detailed tray loading instructions see the following e Loading the 250 sheet tray on page18 e Loading the manual feeder on page23 The following hints can help you avoid jams e Use only recommended print media e Do not overload the print media sources Make sure the stack height does not exceed the maximum height indicated by the stack line on the labels in the sources e Do not load wrinkled creased damp or curled print media e Flex fan and straighten print media before you load it If jams do occur with print media try feeding one sheet at a time through the manual feeder e Do not use print media that you have cut or trimmed yourself e Do not mix print media sizes weights or types in the same print media source e Make sure the recommended print side is loaded in the source according to your simplex or duplex needs e Keep print media stored in an acceptable environment For more information see Storing print media on page16 e Do not remove trays during a print job e Push all trays in firmly after loading them e Make sure the guides in the trays are properly positioned for the size of print media you have loaded Make sure the guides are not placed too tightly
41. ial communication with MVP To set the system password 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http jp_address 2 Click Configuration 3 Under Other Settings click Security 4 Click Create Password if one has not been set previously If a password has already been set click Change or Remove Password Using the secure Embedded Web Server The SSL Secure Sockets Layer allows for secure connections to the Web server within the print device You can connect to the Embedded Web Server more securely by connecting to the SSL port instead of the default HTTP port The SSL port connection will encrypt all Web server network communications between the PC and the printer To connect to the SSL port Open your Web browser In the address line enter the IP address of the printer you want to configure using the format https ip_address Supporting SNMPv3 Simple Network Management Protocol version 3 SNMPvs8 protocol allows for encrypted and authenticated network communications It also lets the administrator select a desired level of security Prior to use at least one user name and password must be established from the settings page To configure for SNMPv3 through the Embedded Web Server of the printer 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format htto ijp_address 2 Click Confi
42. ing from Printed letterhead faceup The top edge of the sheet with the logo is trays placed at the front of the tray Manual feeder Printed letterhead faceup The top edge of the sheet with the logo enters the printer first Duplex two sided printing from Printed letterhead facedown The top edge of the sheet with the logo enters Manual feeder the printer first Transparencies Feed transparencies from the 250 sheet tray or the manual feeder Try a sample of any transparencies being considered for use with the printer before buying large quantities When printing on transparencies e Be sure to set the Paper Type to Transparency to avoid damaging the printer e Use transparencies designed specifically for laser printers Transparencies must be able to withstand temperatures of 175 C 350 F without melting discoloring offsetting or releasing hazardous emissions e To prevent print quality problems avoid getting fingerprints on the transparencies e Before loading transparencies fan the stack to prevent sheets from sticking together Selecting transparencies The printer can print directly on transparencies designed for use in laser printers Print quality and durability depend on the transparency used Always print samples on the transparencies being considered for use before buying large quantities We recommend Lexmark part number 70X7240 letter size transparency and Lexmark part number 12A5010 for A4 size transparency The
43. is laying flat in the tray and is not above the maximum paper fill indicators Improper loading may cause jams Note For simplex printing load letterhead paper with the design side facing down The top edge of the sheet with the logo should be placed at the front of the tray For duplex printing load letterhead paper with the design side facing up Loading the 250 sheet tray 19 Printing 5 Adjust the two side paper guides to touch lightly against the sides of the paper stack 6 Insert the 250 sheet tray Loading the 250 sheet tray 20 Printing 7 Extend the paper support on the output bin Extending the tray for legal size or folio size paper To load legal size or folio size paper extend the paper tray You may also attach a dust cover if available on the back of the printer to protect the tray while it is extended 1 Press down on the latch at the back of the tray 2 Expand the tray until the extender locks into place Loading the 250 sheet tray 21 Printing Attaching the dust cover The dust cover helps protect the tray from the environment It also keeps the tray from being knocked out of position while it is extended Attach the dust cover to the back of the printer by aligning the tabs on the cover to the holes on the printer then snapthe cover into place Note This feature may not be available for some models Loading the 250 sheet tray 22 Printing Loading the manual fe
44. is sealed in its original packaging once it exits the printer been in the printer too Turn the paper over long or is too heavy Rotate the paper 180 degrees The print job has too If you are printing a multiple page job try duplexing it many pages for When printing on heavy print media open the rear exit door for a simplex printing straight through path The paper has e Try another kind or brand of print media such as a xerographic absorbed moisture paper for laser printers due to high humidity If possible try printing in a less humid environment If the paper still curls select the Reduced Curl setting from the Configuration menu see Turning on Reduced Curl mode Turning on Reduced Curl mode If the print media is curled once it exits the printer Reduced Curl mode can be turned on to help reduce the problem However before turning this mode on you should try the possible solutions offered in Troubleshooting For more information see The paper is curled once it exits the printer Note Print speed is significantly slower in Reduced Curl mode 1 Turn the printer off Note Disabling the control panel menus does not prevent access to other menu groups Press and hold Ww and E while turning the printer on 3 Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display 4 Press gt until Reduced Curl ap
45. istribute any of the information you supply in any way it believes appropriate without incurring any obligation to you To obtain additional copies of publications related to this product visit the Lexmark Web site at www lexmark com References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc Details relating to compatibility are included in the Technical Reference Other trademarks are the property of their respective owners 2006 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Safety information Connect the power cord to a properly grounded el
46. j until Paper Source appears Press gt until Paper Size Paper Type appears then press 60 Press gt until Manual Pap Size Manual Pap Type appears and then press 1 Press gt until the media size you loaded appears and then press 14 0o Qa O FJ D Press P to return to the Ready state Loading the manual feeder 23 Printing Linking trays Tray linking enables the automatic linking feature for trays when you load the same size and type of print media in multiple sources The printer automatically links the trays when one tray is empty print media feeds from the next linked tray For example if you have the same size and type of print media loaded in the 250 sheet tray and the optional 550 sheet drawer the printer selects print media from the 250 sheet tray until it becomes empty and then the printer automatically feeds print media from the next linked source the optional 550 sheet drawer If you load the same size print media in each paper source make sure the print media is all the same type in order to link the trays To set the paper type or size a Onthe control panel press p for Paper Menu Press Tj until Paper Source appears Press gt until Paper Size Paper Type appears then press WV Press p until Tray lt x gt Size desired appears and then press VW to save Press gt until the Tray lt x gt Type desired appears and then press Ww to save 0 Qa O0 F amp F Press P to return t
47. nanons 10 What types of print media can be loaded oooonnnncnnccccccnoncnnnnccncononcnnnnnnnnononnncnnnonnnnnnnncrnnnnnnnnnnrnnnnnnononananeness 10 Selecting PAM ea d 11 Stormo DIN o o 16 PAVOIGIING AMS nido eens 17 MAUI PEIN seisa aa a eee i 18 Loading the 250 Sheet ii li 18 Loading the manualTecder niii E Mine ies ae A E ada eee 23 MA fe Ws reer ernest mC Pie vie Mee cnt ee mite do CR Een Vee meer dl dd are ce eterno eee 24 SSID AO MINE pers ch a a set usaceaeeust oeaeian edit bateeasce mp capeale teens 24 Canceling ai Printo 2 s 2sserec ecesco2ts anestacss o E E O 25 Printing the menu settings page sii SA tomate cevieateiese 26 Pining a NetWork set p page sust td r a aaa a 27 Poning adontsampie MISE rrasa a aaa a E 27 Chapter 4 Installing options russia adi 28 ACCESSING ING System Doaa rerai e aa A a A a nce aeetetid 28 Adding a mMmemory Caldas 31 AIN A ASA Card ie 32 Installing an optional 250 sheet drawer or 550 sheet drawer oooocccccccnnncnnncononnononnnnnnnnonnnnnnnnnnonancnnnnnannnnnnnnnos 33 RECOGNIZING installed OPTIONS 10 A nny eee ee ii 34 Chapter 5 Maintaining the printer siii 35 o a r A 35 lc Em A 35 Ordernag Supple Sist ia dorso rini ire si dina 35 Photoconductor KIT CII O tal Oats asics a cates A T le cceeeate cee 39 O A ates ine 42 Recycling Lexmark DFOGUGCES suites said dad A is 42 Chapter 6 Clearing ams ontario 43 A 43 Understanding jam MESES lala 43 CISMA JAN essen A A AA A A aa oe eee 44
48. ns e Guides are positioned correctly for the print media size selected Use recommended print media See the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com for detailed specifications For information that can help prevent jams from occurring see Avoiding jams on page17 Make sure the stack of print media does not exceed the maximum paper fill indicators on the 250 sheet tray and or the optional drawer Move the tray guides to the correct position for the loaded print media size e Load paper from a fresh package e Store paper in its original wrapper until you load it For more information see Storing print media on page16 Clear the entire paper path and then press vj For more information see Clearing a jam on page44 Set Jam Recovery to Auto or On For more information see the Menus and Messages Guide Load the correct print media type for your print job or change the Paper Type to match the loaded print media type For more information see the Menus and Messages Guide Solving service message issues 54 Troubleshooting Solving print quality problems The information in the following table may help you solve print quality problems If these suggestions do not correct the problem call for service You may have a printer part that requires adjustment or replacement Problem Print is too light Toner smears or print comes off the page Toner appea
49. ns about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Laser advisory label A laser notice label may be affixed to this printer LUOKAN 1 LASERLAITE VAROITUS Laitteen kayttaminen muulla kuin tassa kayttoohjeessa mainitulla tavalla saattaa altistaa kayttajan turvallisuusluokan 1 ylitt v lle nakymattomalle lasers teilylle KLASS 1 LASER APPARAT VARNING Om apparaten anv nds p annat s tt an i denna bruksanvisning specificerats kan avnandaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The printer contains internally a Class IIb 3b laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770 795 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Statement of Limited Warranty for Lexmark E350d and E352dn Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S r
50. nt cartridge assembly with the arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go 7 Close the front door 8 Turn the printer on Cleaning the printhead lens 60 Administrative support O Disabling control panel menus Since many people could be using the printer an administrator may choose to lock the control panel menus to keep others from changing menu settings from the control panel Note Disabling the control panel menus does not prevent access to Print and Hold functionality To disable the control panel menus so that changes cannot be made to the printer default settings 1 Turn the printer off Press and hold i and 2 while turning the printer on 3 Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display Press gt until Panel Menus appears and then press i Press p until Disable appears and then press tj The following messages appear briefly Submitting Selection and Disabling Menus The control panel returns to Panel Menus 6 Press gt untilExit Config Menus appears and then press e Activating Menu Changes appears The menus are disabled Resetting the Printer appears briefly The control panel then returns to Ready Enabling control panel menus 1 Turn the printer off 2 Press and hold VI and 5 while turning the printer on 3
51. o the Ready state Once the trays you selected are loaded with the same size and type of print media select the same Paper Type setting in the Paper menu for these sources To disable tray linking set the Paper Type to a unique value in each of the trays If all the trays do not have the same type of print media when they are linked you could mistakenly print a job on the wrong paper type Sending a job to print A printer driver is software that lets your computer communicate with your printer When you choose Printfrom a program a window representing the printer driver opens You can then select the appropriate settings for the specific job you are sending to the printer Print settings selected from the driver override the default settings selected from the printer control panel You may need to click Properties or Setup from the initial Print dialog t see all of the available printer settings you can change If you are not familiar with a feature in the printer driver window open the online Help for more information To support all the printer features use the Lexmark custom printer drivers supplied with your printer Updated drivers as well as a complete description of the driver packages and Lexmark driver support are available from the Lexmark Web site You can also use the system drivers built into your operating system To print a job from a typical Windows application 1 With a document open click File gt Print 2 Select t
52. of paper and specialty media your printer supports see the Card Stock amp Label Guide available on our Lexmark Web site at www lexmark com Selecting the right paper or other print media reduces printing problems For best print quality try a sample of the paper or other print media you are considering before buying large quantities What types of print media can be loaded Get the most from your printer by properly loading the trays Never mix media types within a tray Source Sizes Capacity sheets 250 sheet tray A4 A5 A6 grain long Plain paper bond 60 909 m 250 paper only JISB5 letter letterhead 16 241b 50 labels legal executive folio transparencies 50 transparencies statement paper labels single sided only 250 sheet drawer A4 A5 JISB5 letter Plain paper bond 60 90g m 550 paper l legal executive folio letterhead 16 24lb 50 labels 950 sheet drawer tatement transparencies 50 transparencies paper labels single sided only Manual feeder A4 A5 A6 grain long Plain paper 60 1 639 m only JISB5 letter transparencies 16 43lb legal executive folio paper labels single statement Universal sided only Card stock e 120 163g m 66 90Ib Index Bristol 75 163g nf 46 100 lb Tag 73 4 9 10 DL C5 B5 75 g m 20 lb Capacity for 20lb print media unless otherwise noted T Grain short is recommended Use rear exit for best results Universal size ranges
53. ond synthetic papers thermal papers e Rough edged rough or heavily textured surface papers or curled papers e Recycled paper having a weight less than 60 g m 16 Ib e Multiple part forms or documents Selecting print media 12 Understanding print media guidelines Selecting paper Proper paper loading helps prevent jams and ensures trouble free printing To help avoid jams or poor print quality e Always use new undamaged paper e Flex the paper stack back and forth Do not fold or crease the paper Straighten the edges on a level surface e Before loading paper know the recommended print side of the paper This information is usually indicated on the paper package e Make sure the paper stack is laying flat in the tray and is not above the maximum paper fill indicators Improper loading may cause jams e Do notuse paper that has been cut or trimmed by hand e Do notmix media sizes weights or types in the same source mixing results in jams e Do not use coated papers unless they are specifically designed for electrophotographic printing e Do notremove trays while a job is printing or Busy appears on the display e Make sure the Paper Type Paper Texture and Paper Weight settings are correct For more information about these settings see Paper Menu in the Menus and Messages Guide located on the Software and Documentation CD e Make sure the paper is properly loaded in the source Selecting preprinted f
54. or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interferences NMB 003 Notices Notices European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approxim ation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within cer
55. orms and letterhead Use the following guidelines when selecting preprinted forms and letterhead paper for the printer Use grain long papers for best results for 60 to 90 g m weights e Use only forms and letterhead printed using an offset lithographic or engraved printing process e Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must withstand temperatures of 210 C 410 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based should meet these requirements latex inks might not When in doubt contact the paper supplier Preprinted papers such as letterhead must be able to withstand temperatures up to 210 C 410 F without melting or releasing hazardous emissions Selecting print media 13 Understanding print media guidelines Printing on letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers Page orientation is important when printing on letterhead Use the following table for help when loading letterhead in the media sources Media source or process Print side Top of page 250 sheet tray Printed letterhead facedown The top edge of the sheet with the logo is 250 sheet drawer placed at the front of the tray 550 sheet drawer Duplex two sided print
56. pears and then press i Off is default 5 Press gt once On appears Turning on Reduced Curl mode 52 Troubleshooting 6 Press VW to save The control panel returns to Config Menu Reduced Curl 7 Press gt until Exit Config Menu appears and then press 1 Activating Menu Changes appears Reduced Curl mode is turned on Resetting the Printer appears briefly followed by Performing Self Test and the printer returns to Ready Solving option problems If an option does not operate correctly after it is installed or if it quits working e Turn the printer off wait for about 10 seconds and turn the printer on If this does not fix the problem unplug the printer from the wall outlet and check the connection between the option and printer e Print the menu settings page and check to see if the option is listed in the Installed Options list If the option is not listed reinstall it For more information see Printing the menu settings page on page26 e Make sure the option is selected in the program you are using For Macintosh computer users Make sure the printer is set up in the Chooser The following table lists printer options and suggested corrective actions for related problems If the suggested corrective action does not fix the problem call your service representative Option Action 250 sheet drawer e Make sure the connection between the drawer and the printer is secure 550 sheet dr awer e Make sure
57. r only one flash memory card may be installed Warning Flash memory is easily damaged by static electricity Touch something metal such as the printer frame before you touch a flash memory card Avoid touching the metal connection points on the connector 3 Squeeze the retainers and align the plastic pins on the flash memory card with the holes on the system board 4 Push the flash memory card firmly into the holes of the system board until it snaps into place Close the side access door Close the rear exit door Close the front door O Y OA Plug the power cord into the wall outlet and turn the printer on to continue print functions Adding a flash memory card 32 Installing options Installing an optional 250 sheet drawer or 550 sheet drawer CAUTION Turn the printer off and unplug the power cord from the wall outlet before continuing Place the printer unit directly on top of the 250 sheet drawer or 550 sheet drawer Installing an optional 250 sheet drawer or 550 sheet drawer 33 Installing options Recognizing installed options The printer driver should automatically recognize the newly installed option when the printer is turned on If it does not you can add the appropriate option manually Note If you have not installed your printer driver yet follow the appropriate instructions on the Setup sheet supplied with your printer After you have installed a printer driver return here to compl
58. rast to a darker setting e The photoconductor kit may be defective Replace the photoconductor kit Some of the print is cut Adjust the paper guides to the proper positions for the loaded print media size off on the sides top or bottom of the print media Print is skewed or inappropriately slanted Transparency print e Use only transparencies recommended by the printer manufacturer quality is poor e Make sure the Paper Type setting in the Paper menu is set to Transparency Solving print quality problems 57 Troubleshooting The Quality menu control panel options can be adjusted to help improve print quality Menu selection Purpose Values Print Resolution Select printed output resolution 600 dpi 1200 dpi 2400 Image Quality Toner Darkness Lighten or darken printed output and 8 is the default setting conserve toner Select a lower number to lighten the printed output or save toner Brightness Adjust the gray value of printed 0 is the default setting objects Contrast Contrast Adjustihe contrast of printed objects Adjust the contrast of printed objects contrast of printed objects 0 5 0 is the default setting is the default O is the default setting In addition the Enhance Fine Lines and Gray Correction options can be enabled to improve print quality These settings are available on the driver and on the printer Embedded Web Server EWS interface For more information about these
59. re supplied in letter size A4 size and legal size sheets Label adhesives face sheet printable stock and topcoats must be able to withstand temperatures of 210 C 410 and pressure of 25 pounds per square inch psi Try a sample of any label you are considering using with the printer before purchasing a large quantity When printing on labels Set the Paper Type menu item to Labels in the Paper menu Set the Paper Type from the printer control panel the printer driver or from MarkVision Professional Do not load labels together with paper or transparencies in the same source mixing media can cause feeding problems Do not use label sheets with a slick backing material Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and cartridge warranties Use labels that can withstand temperatures of 210 C 410 F without sealing excessive curling wrinkling or releasing hazardous emissions Do not print within 1 mm 0 04 in of the edge of the label of the perforations or between die cuts of the label Selecting print media 15 Understanding print media guidelines Do not use label sheets that have adhesive to the edge of the sheet Zone coating of the adhesive at least 1 mm 0 04 in away from edges is recommended Adhesive material contaminates the printer and could void
60. rint media and loading it properly you should be able to avoid most paper jams For more information on avoiding paper jams see Avoiding jams on page17 If jams do occur follow the steps outlined in this section To resolve the paper jam messages you must clear the entire paper path and then press b to clear the message and resume printing The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto however the Auto setting does not guarantee the page will print Identifying jams When the printer jams the appropriate jam message appears on the printer control panel Understanding jam messages The following table lists the jam messages that can occur and the action necessary to clear the message The jam message indicates the area where the jam occurred However it is best to clear the entire paper path to ensure you have cleared all possible jams Message What to do 200 Paper Jam Remove Cartridge 1 Clear the entire paper path 2 Toclear the message and continue print press Q 201 Paper Jam Remove Cartridge 1 Clear the entire paper path 2 To clear the message and continue print press D 202 Paper Jam Open Rear Door 1 Clear the entire paper path 2 To clear the message and continue print press 6 231 Paper Jam Open Rear Door 1 Clear the entire paper path 2 To clear the message and continue print press Q 23x Paper Jam Open Rear Door 1 Clear the entire paper path 2 To clear
61. ristics The following paper characteristics affect print quality and reliability It is recommended that these guidelines are followed when evaluating new paper stock For detailed information see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications Weight The printer can automatically feed paper weights from 60 to 90 g m 16 to 2 4 lb bond grain long in the integrated and optional trays and paper weights from 60 to 16 3 g m 16 to 43 lb bond grain long in the manual feeder Paper lighter than 60g m 16lb might not be stiff enough to feed properly causing jams For best performance use 75 gm 20 Ib bond grain long paper To use paper narrower than 182x257 mm 7 2x10 1in it is recommended that the weight be equal to 90g m 24lb bond Curl Curl is the tendency of media to curve at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold and dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems For more information about curl see Turning on Reduced Curl mode on page52 Selecting print media 11 Understanding print media guidelines Smoothness The degree of smoothness of paper directly affects print quality If the paper is too rough the toner does not fuse to the pap
62. rs and then press G Press gt until Print Fonts appears Press VW until List appears The indicator light flashes and the printer prints the pages Press P to return to the Ready state Printing a network setup page Installing options Accessing the system board CAUTION To install memory you must access the printer system board Turn the printer off and A N unplug the power cord from the wall outlet before continuing 1 Remove the 250 sheet paper tray Installing options 28 Installing options 2 Press the button on the left side of the printer to release and lower the front door 3 Open the rear exit door Accessing the system board 29 Installing options 4 Press both buttons on the front right side of the machine to release the side access door 5 Loosen the four screws on the cover but do not remove them completely 6 Slide the cover to the left until the screws fit into the keyholes on the cover 7 Remove the cover and set it aside Accessing the system board 30 Installing options Adding a memory card The system board has one connector for an optional memory card CAUTION If you are installing a memory card after setting up the printer turn the printer off and unplug the power cord from the wall outlet before continuing Note Memory options designed for other Lexmark printers may not work with your printer 1 Access the system board see Accessing th
63. rs are recommended Fiber content Most high quality xerographic paper is made from 100 chemically pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton possesses characteristics that can result in degraded paper handling Recycled paper Lexmark supportsUS executive order 13101 which strongly encourages the use of recycled papers in government agencies Ask for warranty information and performance claims from your paper supplier and or test small quantities before buying large amounts A list of suppliers and approved papers used by the US Government Printing Office can be found at http www gpo gov qualitycontrol cpypaper htm Unacceptable paper The following papers are not recommended for use with the printer e Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper e Preprinted papers with chemicals that may contaminate the printer e Preprinted papers that can be affected by the temperature in the printer fuser e Preprinted papers that require a registration the precise print location on the page greater than 0 09 in such as optical character recognition OCR forms In some cases you can adjust registration with your program to successfully print on these forms e Coated papers erasable b
64. rs on the back of the printed page Toner fog or background shading appears on the page The toner in the toner cartridge may be low Change the Toner Darkness setting in the Quality menu Change the Brightness setting in the Quality menu Change the Contrast setting in the Quality menu If you are printing on an uneven print surface change the Paper Weight and Paper Texture settings in the Paper menu Verify the correct print media is being used If you are printing on an uneven print surface change the Paper Weight and Paper Texture settings in the Paper menu Verify the print media is within the printer specifications For more details see Understanding print media guidelines on page10 If the problem continues contact the Lexmark Customer Support Center at http support lexmark com Toner is on the transfer roll To help prevent this do not load print media that is smaller than the page size of the job to be printed Open and close the front door to run the printer setup cycle and clean the transfer roll Check the photoconductor kit to make sure it is installed correctly Replace the photoconductor kit Solving print quality problems 55 Troubleshooting Problem Action Entire page is white e Make sure the packaging material is removed from the photoconductor kit e Check the photoconductor kit and toner cartridge to be sure they are installed correctly e Replace the photoconductor kit Streaks app
65. s e Heavy dust Conserving supplies Several settings in your program or on the display let you conserve toner and paper For more information on changing these settings see the Menus and Messages Guide Supply Menu selection item What the setting does Toner Toner Darkness in the Lets you adjust the level of toner released on a sheet of print media The Defaults gt Quality Menu values range from 1 lightest setting to 10 darkestsetting Print media Multipage Print in the Causes the printer to print the two or more page images on one side of a Defaults gt Finishing Menu sheet Values for Multipage Print are 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up and 16 Up Combined with the duplex setting Multipage Print lets you print up to 32 pages on one sheet of paper 16 images on the front and 16 on the back Duplex in the Defaults gt Duplex printing lets you print on both sides of a sheet of paper Finishing Menu Ordering supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark Authorized Supplies Dealers in your area In other countries or regions visit the Lexmark Web site at www lexmark com or contact the place where you bought your printer Maintaining the printer 35 Maintaining the printer The recommended supplies specifically designed for the printer are Part number Description Average cartridge yield vor was Cd For the USA and Canada LS For Europe the Middle
66. t the correct envelope size from the control panel the printer driver or from MarkVision Professional For best performance use envelopes made from 75 g mf 20 Ib paper Use up to 105 g m 28 Ib bond weight for the manual feeder as long as the cotton content is 25 or less Envelopes with 100 cotton content must not exceed 75 g m 20 lb weight Use only new undamaged envelopes For best performance and to minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Contain windows holes perforations cutouts or embossing Use metal clasps string ties or metal folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have nicked edges or bent corners Have rough cockle or laid finishes Use envelopes that can withstand temperatures of 175 C 350 F without sealing excessive curling wrinkling or releasing hazardous emissions lf you have any doubts about the envelopes you are considering using check with the envelope supplier Adjust the width guide to fit the width of the envelope Load only one envelope at a time A combination of high humidity over 60 and the high printing temperatures may seal the envelopes Labels The printer can print on many labels designed for use with laser printers except for vinyl labels These labels a
67. tain voltage limits A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Japanese VCCI notice BALCOT HERENT eee SORE LTE ORR ATAARE ERE A SCO e eI dee SAE CT OE CATS EEAREL TOE A CORES ST PELE YS SRE HELTERMAA EE SERRE CEPA EA REIKO TEL OY LE LT CES h Korean MIC statement AS 012122 Ue 47 Os ETA HSRC Ba 2121 CH8 BSBA 0171712714822 AAS Se Bt 7 24 AAA AYE BE OE Aa A ASE gt UG Hot surface notice Ee ee eee ec ee Hii eee ee e AT Erare e Ai AE Power regulation notice Warning Electrical surges can be very destructive to equipment connected to AC power sources If you plan to operate your printer at a voltage exceeding the voltage range s in the following table you must attach a suitably rated and certified power regulating device such as a voltage stabilizer or UPS device to the printer power supply Your warranty may not cover damages caused by power surges 100V 127V AC 90V 135V AC 220V 240V AC 198V 254V AC Electronic emission notices 66 Notices Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Product energy consumption The following table documents the pow
68. ten fixes the problem Lexmark Status Messenger Utility Note This application is not available with Windows NT or Windows 2000 The Lexmark Status Messenger informs you when there are errors requiring printer intervention When a printer error occurs a Message appears on your computer screen telling you what the error is and points you to the appropriate recovery information in the User s Guide If you installed the Lexmark Status Messenger with your printer software the utility automatically launches when the software installation is completed Troubleshooting 50 Troubleshooting Printing multiple language PDFs Symptom Solution Some documents do The documents 1 Open the document you want to print in Adobe Reader fonts The Print dialog appears 3 Select the Print as image check box 4 Click OK Solving printing problems Symptom Solution The control panel The printer self test Turn the printer off wait about 10 seconds and turn the printer display is blank or failed back on displays only diamonds If the Performing Self Test and Ready messages do not appear turn the printer off and call for service Jobs do not print The printer is not Make sure Ready or Power Saver appears on the display ready to receive data before sending a job to print Press b to return the printer to the Ready state The output bin is full Remove the stack of paper from the output bin and then press b The paper
69. the warranty If zone coating of the adhesive is not possible remove a 3 mm 0 125 in strip on the leading and driver edge and use a non oozing adhesive Remove a 3 mm 0 125 in strip from the leading edge to prevent labels from peeling inside the printer Portrait orientation is preferred especially when printing bar codes Do not use labels that have exposed adhesive Do not use vinyl labels For detailed information on label printing characteristics and design see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications Card stock Card stock is single ply and has a large array of properties such as the moisture content thickness and texture that can significantly affect print quality For information on the preferred weight and for grain direction of print media see What types of print media can be loaded on page10 Try a sample of any card stock you are considering using with the printer before purchasing a large quantity When printing on card stock Cardstock can only be printed from the Manual Feeder Set the Paper Type menu item in the Paper Menu to Card Stock from the control panel from the printer driver or from MarkVision Professional Set the Paper Weight to CardStock Weight and select the CardStock Weight as Normal or Heavy for the value Set this from the control panel the printer driver or from MarkVision Professional Use Heavy for card stock weighing more t
70. to by default When jam recovery is set to Auto the memory that holds the image of a page may be reused after the page is printed but before it has successfully exited the printer if that memory is needed for another use Therefore a jammed page may or may not be reprinted depending on the overall memory usage in the printer Clearing ajam 47 Clearing jams Clearing a jam in the manual feeder 1 Remove the paper from the manual feeder 2 Open the front door and remove the print cartridge assembly Clearing ajam 48 Clearing jams 3 Lift the green flap at the front of the printer and then remove the jammed pages beneath the flap CAUTION The fuser or fuser area may be hot 4 Open the rear exit door and remove the jammed pages 5 After you have cleared the jams reinstall the print cartridge assembly and make sure all printer doors are closed 6 Press Cb Note Jam recovery is set to Auto by default When jam recovery is set to Auto the memory that holds the image of a page may be re used after the page is printed but before it has successfully exited the printer if that memory is needed for another use Therefore a jammed page may or may not be reprinted depending on the overall memory usage in the printer 7 Slide the side paper guide toward the inside of the tray until it lightly rests against the edge of the print media 8 Load one sheet of the print media 9 Press Clearing ajam 49
71. tray is 1 Load paper in the tray empty 2 Press il to return the printer to the Ready state You are using the e Verify you are using the printer driver associated with your wrong printer driver or printer are printing to a file If you are using a USB Direct interface make sure you are running Windows 2000 WindowsXP Windows Vista or WindowssServer2003 and using a printer driver compatible with Windows2000 WindowsXP Windows Vista or WindowsServer2003 Your internal print Verify that you have properly configured the printer for network server is not set up printing properly or is not For more information see the drivers CD or the Lexmark Web site connected properly You are using the Make sure you are using a recommended interface cable wrong interface cable io nnection i re orthe cable snol Make sure the connection is secure securely connected Job takes longer than The job is too Reduce the complexity of your print job by eliminating the number expected to print complex and size of fonts the number and complexity of images and the number of pages in the job Page Protect is set to Set Page Protect to Off from the Setup Menu On For more information see the Menus and Messages Guide The printer Operating Set the Operating Mode to Normal For more information see Mode is set to Quiet Selecting printer operating mode on page62 mode or Eco mode Job prints from the The control panel Make sure the Paper Siz
72. y x AP P a E caudal E R 67 Waste from Electrical and Electronic Equipment WEEE directive ooooccccccconncnncccnonncnnnnnncnnnnnonancnnonnnos 68 LAS ON MOUCE ria at eo eee seen eee eens 68 Statement of Limited Warranty for Lexmark E350d and E3521 ooccccccnncnccccccononononnccnnnnncnnnonnnnnonnonnnnnonnnononnnos 68 Sn tases 71 Learning about the printer PB Printer overview CAUTION Do not set up this product or make any electrical or cabling connections such AN as the power cord or telephone during a lightning storm The following illustration shows a front view of the printer with its features labeled 1 150 sheet output bin 5 Manual feeder 2 Paper support 6 250 sheet tray 3 Control panel and Menu buttons 7 250 sheet drawer or 550 sheet drawer optional 4 Front door Learning about the printer 5 Learning about the printer The following illustration shows a rear view of the printer with its features labeled 1 Rear exit 5 USB connect 2 Power button 6 Parallel connect 3 Power connect 7 Ethernet connect 4 Dust cover not available for some models Printer overview 6 Learning about the printer A number of menus are available to make it easy for you to change printer settings The diagram shows the menu index on the control panel and the menus and items available under each menu For more information about menus and menu items see the Menus and Messages guide on the Software and

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