User manual
Contents
1. The red LED is for testing and wireless alarm units x Sg Pager and charger overview Sensor 1 Sensor2 On Off Sensor 3 Wireless alarm and test Transceiver 1 Transceiver 2 Transceiver 3 Transceiver 4 Le SIRV d Sound On Off 1 Replaceable label No SA l Sound Off coverage F Transceiver D Low battery error warning Acknowledge button Bed shaker accessory Bed shaker outlet gute y ueuijjog c sr AA p 9 Bed shaker N test button Power 1150 o LED A Charging LED 13 Chapter 2 Installing a pager Installing a pager 1 Pull out the battery tab on the pager and charger to start the units 2 Plug the charger into a mains socket The power LED 4 will light up to show that it is connected Place the pager in the charger and check that it clicks into place The charging LED g will blink light up to show that it s charging Note Remember to charge the pager for 6 hours before using it for the first time When fully charged the charging LED 9 will turn off How to use the pager When a sensoris activated the pager will sound and vibrate The LED color and blinking pattern shows which transceiver sensor has been activated If you want to Switch off the pager alarm Press the pager Acknowledge button Mute the alarm Push the pager Sound On Off switch up down Switch the pager On Off Push the pager On Off s2. Contents Chapter 1 Installing a transceiver 5 Transceiver overview 6 Installing a SIM card 7 Connecting a transceiver to a mobile phone 8 Interpreting alarms on a mobile phone 9 Connecting a wireless alarm unit 11 Mounting a transceiver 12 Connecting sensors to a transceiver Chapter 2 Installing a pager 13 Pager and charger overview 14 Installing a pager 15 Connecting transceivers to a pager 16 Interpreting the pager signals Chapter 3 Care and maintenance 17 System test and battery replacement 18 Care and cleaning Chapter 4 Troubleshooting and additional information 19 Troubleshooting 21 Technical information 23 Personalizing the pager label 24 Important safety instructions 3 Contents Finding your way around the manual Amicus is available in various models that require individual installation To find the right section in the user manual unpack all products and com pare the contents to the descriptions below Amicus basic model Go to page 11 Pager with power supply Transceiver Amicus with module for wireless alarm Go to page 9 Pager with power supply Transceiver with power supply Amicus with GSM module Go to Gotopage 6 H d H d Pager with power supply Transceiver with power supply Antenna Finding the right model 4 Transceiver overview Removable cover amp 4 8 E Wireless alarm LED _ 770 STA
3. the plastic 2 Replace the label 3 Snap the plastic cover back into place Note You can download and editable PDF version on our website Y 23 Chapter4 Troubleshooting and additional information Important safety instructions This section contains important information about safety handling disposal recycling and warranty E Notice Read all safety information and operating instructions below before using the Amicus products Keep the user manual for future use Warning Failure to follow these safety instructions could result in fire electric shock or other injury or damage to the product or other property Donotuseor store this product near any heat sources such as naked flames radiators ovens or other devices that produce heat Protect the cables from any potential source of damage Use only the power supply and accessories specified in this manual Disconnectthe power supply from the mains during thunderstorms or if the product is not in use for a long period of time If the product is dropped always test it before using it Please note that the deliberate or accidental switching off of the volume or power switch on the Pager can result in a missed alarm Be aware that alarms can be missed if batteries run out connectors become disconnected or mobile systems are out of operation Only refer damaged or faulty products to qualified service personnel Do not dismantle
4. the product there is a risk of electric shock Tampering with or dismantling the product will void warranty The productis intended to be used as a care alerting system but should not be used as the only security in life threatening situations This product does not replace the need for personal supervision of caretakers The product has no power switch In order to disconnect the product the charger and power supply must be disconnected from the mains power Make sure that these are easily accessible The product is designed for indoors use only Do not expose the product to moisture Protect the product from shocks during storage and transport Chapter 4 Troubleshooting and additional information 24 Model type and classification The information is available at the back of the transceiver and pager charger Product disposal and recycling information The symbol to the left means that according to local laws and regulations your product should be disposed of separately from household waste mmm When this product reaches its end of life take it to a collection point designated by local authorities The recycling of your product will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment Battery disposal information This symbol indicates that the product contains batteries that accord X ing to local laws and regulations must be disposed of separately
5. TUS Test button Battery 4 compartment aj EM SIM card port Em O Status LED 2 o Q GSM LED 9 GSM antenna Sensor 1 Sensor 2 Ve SENSORZ SENSOR 2 U o mh ry seg LN Power supply Sensor 3 5 Chapter Installing a transceiver Installing a SIM card With a GSM module you can receive alarms on your mobile phone This is useful when you are outside the pager s radio range The transceiver needs to be equ ipped with a Micro SIM card not prepaid The PIN code needs to be switched off or set to 0000 To change the PIN code see the operator s user manual How to install a SIM card Note First make sure the transceiver is disconnected from the power supply 1 Attach the GSM antenna and pull out the battery tab on the transceiver 2 Openthe cover and remove the batteries Insert the SIM card into the holder in the battery compartment marked with a EI symbol The symbol indi cates the direction 3 Put the batteries back and close the lid Connect the power cord to the transceiver and plug it into the mains socket The status LED will blink in green every 15 s to show that the transceiver is con nected to GSM If it doesn t blink within 2 min go to Troubleshooting on p 19 The GSM LED The transceiver is equipped with a status LED that shows the current GSM status It is located under the cover and marked with
6. Yellow n n ___ Transceiver 1 Wireless alarm unit Red je Transceiver 1 Test button Red n m System with SEVERAL transceivers Activated transceiver Each transceiver has a dedicated LED color The sensors are identified by blinking patterns Activated sensor Color and blinking pattern Transceiver 1 Sensor 1 Orange n 1n Transceiver 1 Sensor 2 Orange m rmn Transceiver 1 Sensor 3 Orange mn mmn _ Transceiver 1 Wireless alarm unit Orange mnn nmn _ Transceiver 1 Test button Orange n nn Transceiver 2 Sensor 1 Green n n ___ Transceiver 2 Sensor 2 Green m m _ Transceiver 2 Sensor 3 Green nn nm Transceiver 2 Wireless alarm unit Green nmn nm Transceiver 2 Test button Green n m Transceiver 3 Sensor 1 Yellow n n Transceiver 3 Sensor 2 Yellow m m Transceiver 3 Sensor 3 Yellow mmn mn Transceiver 3 Wireless alarm unit Yellow mmm mmm Transceiver 3 Test button Yellow n mm Transceiver 4 Sensor 1 Red lt Transceiver 4 Sensor 2 Red mm Transceiver 4 Sensor 3 Red Am m Transceiver 4 Wireless alarm unit Red nnur mmn Transceiver 4 Test button Red S Chapter2 Installing a pager 16 System test It is important to check the system s functionality at least once a week Perform a full system test by activating all sensors and testing all transceiver alarm functions Important Mo
7. a symbol The LED shows e g if the transceiver is connected to the GSM network and when it is transmitting If the GSM LED is It means that Blinking every 3 s The transceiver is connected to a GSM network Constantly lit The transceiver is texting and calling an assistant Blinking every 1 s The transceiver is searching for a GSM network Off The transceiver has no GSM module it s out of order Chapter 1 Installing a transceiver 6 Connecting a transceiver to a mobile phone To be able to send alarms over GSM the transceiver must be connected to the assistant s mobile phone A transceiver can handle up to two assistants named Assistant 1 and Assistant 2 How to connect a transceiver 1 Send a text message with Assistant 1 s mobile number to the transceiver s mobile subscription number according to the principle below Remember to add spaces before and after the mobile number Repeat for Assistant 2 Assistant 1 Assistant 2 ALERT MOBILE NUMBER A2 ALERT MOBILE NUMBER A1 For example For example ALERT 07712 345678 A1 ALERT 07787 654321 A2 2 To test the connection press the transceiver test button The transceiver will send a text message and call the assistants in the order stated on the following page If no text or call is received see Troubleshooting on p 19 Repeat steps 1 2 to connect a new transceiver Remember to send the mes sage to the new transceiver s mobile subscription numbe
8. e transceiver status The transceiver is ready to be connected to a The pager is not charging Check that the pager is correctly placed in the charger The LED by the J symbol will blink light up to show that it s charging Check that the charger is connected to mains power The LED by the 4 symbol is lit to show that it is connected If the LED blinks it is using the backup battery The alarm unit is faulty see separate user manual If the problem persists contact your The backup batteries in the charger is not working and 19 Chapter 4 Troubleshooting and additional information the 4 symbol is off Check that the backup batteries are fitted correctly and charged Charge or replace them see Battery replacement on p 17 Chapter 4 1 Troubleshooting and additional information 20 Technical information Amicus transceiver Dimensions amp weight h140mmxw 105 mm xd 30 mm 210g incl batteries Mains power Batteries Operating time Power consumption Connections Activation Radio frequency Range Environment Regulatory Accessories Input 100 240 V 50 60 Hz 0 3 A Output 7 5 V 1000 mA Use the supplied adaptor model SSA 10W 12 EU 075100 by SIL With mains electricity 4 x 1 2 V AAA rechargeable NiMH batteries Use the supplied rechargeable batteries model HFR AAA900 900 mAh by Shenzen Highpower Technology Co Ltd or model 5703 1000 mAh by Varta Without mains electricit
9. from household waste Take used batteries to a collection point designated by local authorities The European Union declaration of conformity C 03 5 Hereby Bellman amp Symfon Europe AB declares that this product is in compliance with the essential requirements and other relevant provisions of R amp TTE 1999 5 EC LVD 2006 95 EC MDD 93 42 EEC and EMC 2004 108 EC directives The declaration of conformity may be consulted at Bellman amp Symfon Europe AB S dra Langebergsgatan 30 421 32 Vastra Fr lunda Sweden 25 Chapter 4 Troubleshooting and additional information and TM 2015 Bellman amp Symfon AB All rights reserved Amicus Bellman and Bellman amp Symfon are registrered trademarks owned by Bellman amp Symfon AB Chapter 4 Troubleshooting and additional information 26 UJe e Sso 9JIAA E J0suas JOSUIS Josuas SlIqow p JBAIBJSUEAJ Wue e sso oJIAA E J0suas 7 Josuas Josuas B IQOW Z IBAIBJSUEAJ qow 8weN z luejsissy ago OWEN WIEIE SSsoalal M BEIER 7 J0suas JOSUIS Josuas 8lIqoW IBAIOJSUEL WIEIE SSsoalal M Angus s ueg CD J0suas JOSUIS Josuas B IQOW L ABAIBISUeAL Q31p d Q31 MOJ 9A 3ue3sissy 931 8215 Chapter 4 Troubleshooting and additional information 28
10. in purple The batteries are fitted incorrectly wrong type see p 17 Blinking in white The GSM module is searching network or out of order see p 19 Blinking in blue The wireless alarm unit is ready to be connected error see p 20 11 Chapter Installing a transceiver Connecting sensors to a transceiver You can connect up to 3 wired sensors to a transceiver like for instance an epilepsy alarm an incontinence alarm and a door sensor E How to connect a sensor 1 Connect the sensor on the bottom side of the transceiver according to the figure below If the sensor has an RJ11 connector select the SENSOR 1 or SENSOR 2 input If the sensor has a 3 5 mm mono tele jack plug select the SENSOR 3 input Check that the connectors and cables are fitted securely 2 Verify the connection by activating the sensor The transceiver status LED will blink in yellow to show that an alarm has been sent Repeat steps 1 2 to connect a new sensor Note Each sensor has a corresponding LED on the pager according to SENSOR 1 Orange LED SENSOR 2 Green LED SENSOR 3 Yellow LED The red LED is reserved for testing and wireless alarm units If you use more than one tranceiver the pager will signal differently see p 16 Note Detailed information on how to install and use the various sensors can be found in the respective sensor s user manual SENSOR1 SENSOR 2 DCIN7 5V Ca
11. it is often worn on the wrist as a personal alarm but can also come in the form of a wireless door or motion sensor In order to work with the system the wireless alarm unit needs to be connected to the transceiver Connecting a wireless alarm unit 1 Pullout the battery tab to start the transceiver Connect the power cord and plug it into a mains socket 2 Press and hold the transceiver test button Release it when the transceiver status LED starts to blink in blue 3 Activate the alarm unit within 10 seconds to pair the units The transceiver status LED will blink in green x 3 when ready Repeat steps 2 3 to connect a new alarm unit You can connect up to 4 units LI Yo Wireless alarm LED There is a LED under the cover that shows the current alarm status It is marked with a 4 symbol see Overview on p 6 The LED shows if an alarm unit is connected and when the transceiver receives an alarm If the LED is It means that Lit blinks in yellow The transceiver is receiving an alarm heartbeat Lit in orange The transceiver is ready to be connected to the alarm unit Off The transceiver has no wireless alarm module The module is out of order 9 Chapter Installing a transceiver Deleting wireless alarm units 1 Press and hold the transceiver test button Release the button when the transceiver status LED starts to blink in blue 2 Press the transceiver test button x 3 in quick succes
12. nformation on service and warranty Additional information For information about the proper disposal of the product and for other impor tant safety and regulatory compliance information see the section Important safety instructions on p 24 Chapter3 Care and maintenance 18 Troubleshooting Most problems with the product can be solved quickly by following the advice below Transceiver If Try this Important The transceiver status The transceiver battery level is low Replace the LED blinks in red batteries if the transceiver is battery powered Charge the batteries if it is mains powered Pager If The pager s symbol is lit and the pager is vibrat ing and beeping Try this E The pager has lost radio contact with a transceiver If you have gt 1 transceiver the LED position on the pager will show which transceiver is out of range Move within radio range of the transceiver The pager s F symbol is lit and the pager is vibrat A transceiver is indicating an error If you have gt 1 transceiver the LED position on the pager will show which transceiver is d If the transceiver is battery powered use ing and beeping faulty See Troubleshooting on p 19 alkaline AAA batteries only If the trans ceiver is mains powered use rechargeable 7 NiMH AAA batteries only NEVER mix NiMH The pager s symbol is The pager has less than 2 h of battery life batteries with alkalinie as the unit can
13. overheat white and the pager is left Charge the battery by placing the vibrating and beeping pager in the charger A full charge takes up to 6 h The transceiver status The transceiver batteries are fitted incorrectly LED blinks in purple or of the wrong type See above for correct battery configuration and installation The pager s symbol is The pager battery is of the wrong type red and the pager is fitted incorrectly or flat Check battery The transceiver status The GSM module is indicating an error Open vibrating and beeping placement and performance see Battery LED blinks in white the cover and check the GSM LED above the replacement on p 17 D symbol see Transceiver overview on p 5 If the LED is blinking every second no GSM network has been detected Check that the SIM card is fitted correctly and that you have GSM coverage in your area see Installing a SIM card on p 6 Pager charger When the transceiver is connected to a GSM network the GSM LED will blink every 3 s The pager is not emitting The pager sound is switched off Slide any sound and the sym the sound switch upwards to turn on the bol is lit sound see Pager overview on p 13 provider dealer for service If the problem persists contact your GSM If the LED is off the unit has no GSM module or the module is out of order Contact your LED blinks in blue wireless alarm unit dealer for service Th
14. portant Use rechargeable NiMH AAA batteries only 17 Chapter3 Care and maintenance Care and cleaning Notice Failure to follow these care and cleaning instructions could result in damage to the products and void the warranty E Using connectors and jacks Never force a connector into a jack Check for obstructions on the jack If the connector and jack don t join with reasonable ease they probably don t match Make sure that the connector matches the jack and that you have positioned the connector correctly in relation to the jack Using the products Operate the product in a dry environment where the temperature is always between 15 and 35 C Do not use or store the products near a heat source Do not use the pager in the bath or shower If the pager or transceiver gets wet or is exposed to moisture it should no longer be regarded as reliable and should therefore be replaced Remove the batteries if you don t plan to use the product for an extended period of time Cleaning To clean the product unplug the power cord and all cables Then use a soft lint free cloth Avoid getting moisture in openings Don t use window cleaners household cleaners aerosol sprays solvents alcohol ammonia or abrasives Service and warranty If the product appears to be damaged or doesn t function properly follow the instructions in this leaflet If the product still doesn t function as intended contact your local dealer for i
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16. r ALERT 0704313335 Bellman amp symfon Note You can replace an assistant by texting the new mobile number to the transceiver according to the ALERT NEW MOBILE NUMBER A1 principle To clear all numbers text DELETE to the transceiver Once deleted the numbers cannot be restored 7 Chapter Installing a transceiver How it works 1 When a sensor is activated the transceiver sends an alarm via text message to Assistant 1 As a safety precaution it also makes a call tone only E 2 Assistant 1 has 20 s to respond to the call To prevent confusion with voice mail the call has to be concluded within 10 s 3 If Assistant 1 fails to answer or hang up in time the text message and call are redirected to Assistant 2 20s gt How to interpret the alarm 1 To make it easy to separate the transceivers in your system you need to add a contact in the mobile phone s address book for each transceiver Hint Name the transceivers according to the caretakers name or room no 2 When a sensor is activated on a transceiver you will receive a text message with the following Transceiver name or mobile number ifthe contact is not in your address book Activated sensor no 1 3 The example below shows that sensor 1 in Hank s room has been activated Pam Hank Hank Sensor 1 activated Tim Sue Chapter 1 Installing a transceiver 8 Connecting a wireless alarm unit Awireless alarm un
17. re frequent test intervals may be required if specified in the sensor user manual More frequent test intervals may be required in special circumstances if the system configuration is modified or if any of the units are dropped Battery replacement Check battery performance regularly on all units to ensure that the system is fully functional Please note that rechargeable NiMH batteries should be replaced approx every 2 years Always keep batteries out of reach of children Dispose of batteries according to your local environmental laws and guidelines Replacing transceiver batteries Unplug the mains power and open the transceiver cover Replace the old batteries with new ones see the instruc tions above the battery compartment Important If the transceiver is battery powered use alkaline AAA batteries only If the transceiver is mains powered use rechargeable NiMH AAA batteries only NEVER mix NiHM batteries with alkaline batteries as the batteries and charger can overheat Replacing pager battery Remove the belt clip and open the battery cover located on the backside Replace the old battery with a new one see the instructions inside the battery compartment Important Use rechargeable NiMH AAA batteries only Replacing pager charger batteries Unplug the mains power and open the battery cover lo cated on the bottom Replace the old batteries with new ones see the instructions inside the battery compartment Im
18. sion 3 The transceiver status LED shows that all connected alarm units have been deleted by blinking in green x 2 Note Once deleted the connections cannot be restored rm OCE ONE Chapter Installing a transceiver 10 Mounting a transceiver Note Some assembly is required prior to mounting a transceiver that is equipped with a module for GSM or wireless alarm unit Before mounting a transceiver with a GSM module read p 6 8 Before mounting a transceiver with a module for wireless alarm read p 9 How to mount a transceiver 1 Pull out the battery tab to start the transceiver 2 Use the drilling template to mark and drill two holes 3 Leave a 2 mm distance between the screw head and the wall Hang the transceiver on the wall and check that it is fitted securely Repeat steps 1 3 to mount a new transceiver e e DH Important Mount at least 1 5 m from the caretaker Transceiver status LED The transceiver status LED on the front shows the current status It can for in stance tell you when the transceiver sends an alarm or if an error has occurred Hint If an error occurs check the LEDs under the cover for more information If the LED is It means that Blinking in green The system is working normally Blinking in yellow The transceiver is activated by a sensor and sending an alarm Blinking in red The transceiver s battery level is low see p 17 Blinking
19. ther radio transmitters such as TVs PCs mobile phones or tablets For indoor use only Temperature range 15 35 C Relative humidity 5 95 non condensing Fulfils WEEE CE RoHS and R amp TTE Amicus pager charger Dimensions amp weight Mains power Battery power Power consumption Connections Activation Environment Regulatory Accessories h110mmxw 93 mm xd 110 mm 195 g incl batteries Input 100 240V 50 60Hz0 5A Output 7 5V 1600mA Use the supplied adaptor model SFP0751600P made by Helms Man 4 x 1 2 V AAA rechargeable NiMH batteries Use the supplied rechargeable batteries model 80AAAHC 800 mAh by GP 200 mA 7 5V power cord 3 5 mm tele jack for bed shaker Via the test button that activates a bed shaker For indoor use only Temperature range 15 35 C Relative humidity 5 95 non condensing Fulfils WEEE CE ROHS and R amp TTE BE1270 Bed shaker CAUTION Explosion hazard if battery is replaced by an incorrect type Dispose of used batteries according to the recycling instructions Chapter 4 Troubleshooting and additional information 22 Personalizing the pager label A personalized label makes it easier to identify the different pager alarms Depending on configuration you can write the name of the caretakers or the installed sensors An extra label is included in the package Replacing a label 1 Remove the transparent plastic cover protecting the LED panel Be careful not to damage
20. witch right left Chapter 2 Installingapager 14 Connecting a transceiver to a pager How to interpret the pager signals 1 To connect a transceiver press and hold the pager acknowledge button Release the button when the two center LEDs start to blink Using LED colors and blinking patterns the pager shows which sensor and transceiver has been activated E 2 Press the transceiver test button within 10 s to pair the units 3 ALED on the pager will light up to show that the transceiver is paired Yellow LED Transceiver 3 Red LED Transceiver 4 Orange LED Transceiver 1 Green LED Transceiver 2 Qi Repeat steps 1 3 to connect a new transceiver You can connect up to 4 units Deleting paired transceivers 1 Press and hold the pager acknowledge button until the two center LEDs start to blink Press the button x 3 in quick succession 2 All the LEDs will blink x 2 to show that the paired transceivers have been deleted Once deleted the connection cannot be restored 15 Chapter2 Installing a pager Note The pager LED colors and blinking patterns differ depending on whether you have ONE or SEVERAL transceivers in the system System with ONE transceiver Each sensor has a dedicated LED color Activated transceiver Transceiver 1 Activated sensor Sensor 1 Color and blinking pattern Orange n 1n Transceiver 1 Sensor 2 Green n mn Transceiver 1 Sensor 3
21. y 4 x 1 5V AAA alkaline batteries 365 days without GSM module or wireless alarm unit 4h reserve with GSM module or wireless alarm unit 0 3 mA in basic configuration 1 x 7 5V power cord 2 x RJ 11 inputs 1x 3 5 mm tele jack 1 x SMA jack for GSM antenna Via test button Via sensors connected to the 3 sensor inputs Via wireless alarm unit module BE9230 required 869 2375 MHz Up to 600 m line of sight The range is reduced by walls and large objects that obstruct radio signals The range can also be affected by other radio transmitters such as TVs PCs mobile phones or tablets For indoor use only Temperature range 15 35 C Relative humidity 5 95 non condensing Shall be installed at least 1 5 m from the caretaker Fulfils WEEE CE RoHS and R amp TTE BE9220 Module for GSM BE9230 Module for wireless alarm units 21 Chapter4 Troubleshooting and additional information Amicus pager Dimensions amp weight Battery power Operating time Charging time Power consumption Activation Radio frequency Range Environment Regulatory h 91 mm x b 55 mm x d 23 mm 60g incl battery D 1 x 1 2 V AAA rechargeable NiMH battery Use the supplied rechargeable battery model HFR AAA900 900 mAh by Shenzen Highpower Technology Co Ltd 24h Up to6h 20 mA Via radio 869 2375 MHz Up to 600 m line of sight The range is reduced by walls and large objects that obstruct radio signals The range can also be affected by o
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