Northern Trust Online Campus
Contents
1. REQUEST A COURSE All Courses Page To find a course you can use the search tool or simply expand the curriculum topics Piace a course topic inthe Search box and click search to look for a specifie course s lick the symbol to expand the curriculum to See the individual courses som a courses art All Courses Page TORTEN TTT USE RL REQUEST CORSE Ril Courses Expanded EE lal courses Click on the checkbox for the course or courses that you wouid like the request Then click on the Request button All Courses Expanded TERN TTT USE RL REQUEST A COURSE Confirm the approving manager s femal address is correct Confirm that these are the courses you want to request some courses have different license lengths so make sure 1 place a mark beside the correct length of time Click Continue to advance to Step 2 Confirm the enrollment request is correct Click Confirm to submit the request to your manager Request Enrollment Form Comm 4 REQUEST ENROLLMENT Step 1 ca Request Enrollment Form Request Enrollment Step 2 Northern Tri REQUEST ENROLLMENT Step 2 as Request Enrollment Step 2 TT USE RL REQUEST A COURSE Registration Complete page EE Norme ma Es e uon I on2. Northern Trust Northern Trust Online Campus User Manual Northern Trust Online Campus User Manual Northern Trust Online Campus Technical Support Phone 1 888 546 7704 Fax 16046765490 E mail northern support serebra net 200 Sra Learning Corporation Al Rois ese serebra Table of Contents TABLE OF CONTENTS 1 INTRODUCTION Mun Home Pace 2 CREATE AN ACCOUNT Howe Pace CREATE an ACCOUNT PAGE Nensensip FORWARDED PAGE Nensensip FORWARDED EMAIL enensir APPROVEO EMAL MEMBERSHIP ACTIVE CONFIRAATION PAGE 3 REQUESTING A COURSE LOGGING IN T0 THE Campus Mr Account Pace ALL COURSES Pace ALL Courses EXPANDED Request ENROLMENT FORM Request Ennou nent Sree 2 REGISTRATION COMPLETE PAGE Course APPROVED EMAL AFTER MANAGER APPROVAL 4 LAUNCHING A COURSE Mr Account Pace Course LAUNCH Pace 5 ADDITIONAL CAMPUS SITE AREAS ABOUT PAGE Contact Pace DocumeNTAmON AND HEL PAGE Popup BuocxeR Test Popup BLOCKER DOCUMENT 6 TROUBLE SHOOTING AND TECHNICAL SUPPORT Contact InrormaTon NORTHERN TAUST TRAINING COORDINATOR INTRODUCTION 1 Introduction This user guide has been created exclusively for the users of the Northern Trust Campus site To access the site the Training Coordinator must first create an account for you or you can create an account and wait for the Training Coordinator to approve your account Once the Training Coordinator has approved your account you will have access to Profe
3. Create an Account Page TE CREATE AN ACCOUNT See Create an Account Page Membership Forwarded Page E e cm mur Membership Creates Membership Forwarded Page Membership Forwarded Email eber Forwarded Ema w TTR TTT CREATE AN ACCOUNT Once the account is approved youl receive this email notification You can now log Into the ste When you into the ste you ll see this confirmation message Click the My Account tink to continue Membership Approved Email Membership Approved Email Membership Active Confirmation Page bership Activation Confirmed e i Tembership Active Confirmation Page TT USE RL STA COURSE REQUES Requesting a Course The Northern Trust site has been configured to allow learners to self select enrollment into any training course available on the site The enrollment process includes an approval loop which requires your manager to grant your access to the requested course Sion in using your Username and Password Click Log Ir to log In to the ste lick Al Courses to start the course request proc A Logging in to the Campus Norbert Logging in to the Campus My Account Page rente MY ACCOUNT My Account Page Coe TTR TT
4. shockwave download download cai Shockwave Xtra s You can get the course x32 and keycapture x32 files and instructions from here http www serebra com support faqs 0 Flash Player http www macromedia com shockwave download download cai P1 Prod Version Shockwav eFlash TORTEN TTT USE RL TROUBLE SHOOTING AND TECHNICAL SUPPORT Contact Information We have designed this Northern Trust Campus site specifically for the people of Northern Trust For technical support or to report errors while using this website please contact northern supportserebra com 1 888 546 7704 7 00 AM to 5 00 PM Pacific 15 00 to 01 00 GMT Northern Trust Training Coordinator To request access to the Northern Trust Campus please contact your training coordinator to request an account I WWT technical Training ntrs com TERN TTT USE RL S serebra
5. ce your manager approves the REQUEST ENROLLMENT Complete Sour you ll Deale to ae el Registration Complete page Before Manager Approval ee dom asce GE Account page tor account The status of the course shows approval pending Before Manager Approval Course Request was Forwarded Email You ll receive this confirmation email Course Request was Forwarded Email Course Approved Email Once the request Is approved you ll receive this notification email You can now start using the course Course Approved Email TORTEN TTT USE ORL REQUEST A COURSE Clic the Course 10 ta launch the The status of the course shows active Aiter Manager Approval renna my account After Manager Approval TORTEN TTT UN LAUNCHING A COURSE to proceed to liek the Course ite II the course launch page Click to view the course outline Click to check Browser and Plug in Requirements fr this course Click to launch course Click to complete a course evaluation of the course Click to report an error with running the course 4 Launching a Course My Account Page SKE my account moman nno OT My Account Page Course Launch Page TE sortie a Course Launch Page TOREN TTT OSE AL CAMPUS SITE NAVIGATION Nort
6. hern Trust Link Click to see the Northern Trust Page Serebra Learning Link Click to see Serebra Learning Corporation home page 5 Additional Campus Site Areas About Page EK E Senn i i About Page TERN TTT USE RL CAMPUS SITE NAVIGATION Fil out this form to contact Customer support Click to see the Documentation and Help section This is the e mail address and phone number to contact Technical Support These are the hours of Technical support Click e mall link to contact your training administrator Click to see the Frequently Asked Questions Click to Contact Technical Support Click to test your PC for Popup Blocker compatiblity Click to read our Popup Blocker Documentation IT tino oar Contact Page Documentation and Help Page Northen DOCUMENTATION amp HELP Documents and Help Page Coe 7 TT CAMPUS SITE NAVIGATION lick to view the online Popup Blocker Documentation lick to see mare about the Standard Popup Testing Detalls Click to see a guide on configuring You popup blocker Click to start the popup blocker Click the link to review our documentation about these different popup blockers Popup Blocker Test Wu rsa acne ns DOCUMENTATION amp HELP Popup Blocker Test Popu
7. p Blocker Document reset DOCUMENTATION amp HELP a eet a Popup Blocker Document TORTEN TTT USE RL TROUBLE SHOOTING AND TECHNICAL SUPPORT 6 Trouble Shooting and Technical Support Popup Blocker When you click on the course launch link a new browser window should open for the course If nothing happens a pop up blocker or firewall setting is likely blocking the course window Try holding down the lt Ctri gt key while launching the course to temporarily disable the pop up blocker If this does not work you can find more information an the popup blocker document page by clicking on the link below http campus serebra net p popupdoc amp s affq Technical Requirements What are the system minimum requirements pC Pentium 233 or higher Memory minimum 64 MB RAM minimum 128 MB RAM recommended Operating System Windows 95 98 NT4 2000 XP Browser Microsoft Internet Explorer 4 01 or higher Screen Resolution 800x600 resolution at 16 bit color depth Audio Optional Internet Connection Minimum S6Kbs Plugins Some of the courses may require certain plug ins The course launch page will help you determine which plug ins are required Below is a list of links from which the different plug ins can be downloaded if necessary Java Plug in hntto wwww java com en dawnload windows automatic jsp Shockwave Player htto sdc shockwave com
8. ssional Main Navigation links Username Password Place username and password in fields to login Forgot My Password Click to retrieve your password Create an Account Click to creata an account Course Catalog Click to view the Course Catalog Request a Course Click to request a Course Documentation amp Help Click to view help section Training Coordinator Training Coordinator e mail address Development Information Technology and End User courseware The site address is http campus serebra net northern Main Home Page Grtn Northam Trust Corporation es Main Home Page Coe TTR TT CREATE AN ACCOUNT 2 Create an Account If you choose to create your account please remember that accounts will not be active until the Training Administrator approves the account You will receive a notification email once the account is active Home Page Been Northern Trust Corporation Click on Create an Account Home Page Tn TT CREATE AN ACCOUNT Fil in the information fields Remember the password fields must match and they are cose native lick Create Your Account when all elas are filled in correctly The account request has now been forwarded to the Training Administrator You ll receive this confirmation emali that the request has been forwarded
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