Home Network Manager User Guide
Contents
1. Figure 6 The Wireless summary showing current settings ClearAccess 2011 Proprietary and Confidential Home Network Manager User Guide Task I want to turn on wireless networking When you first receive the wireless modem wireless may not be turned on enabled This shows you how to turn on wireless service and describes other options you should consider when setting up wireless networking ik 2 Task Login into the Home Network Manager Click on the Wireless Settings link under Basic Services This opens the Wireless summary pane on the right side of the screen Enter your SSID in the text box or leave the default name This is a name for the wireless network that allows your wireless network to be identified Use the drop down arrow next to Security Type to choose the security type and enter the key if applicable WPA2 is recommended Click the Enabled check box When checked wireless networking will be enabled after saving the configuration in a later step Optional If you want to broadcast the availability of your wireless network click the check box next to Broadcast e NOTE If you broadcast the beacon the Network Name SSID and the security status icon will be displayed to computers within reach If you do not set up a Security Type with a security key your network will be open and available to any computer that can see the beacon To set up a security key follow the steps in the2. e f you are allowing a site such as Yahoo or Google be aware that how you type the address produces different results ee www yahoo com will allow the front page of Yahoo com but will not allow lt 3 A Formatted Bullets and Numbering other services such as Yahoo Messenger messenger yahoo com or Yahoo Mail mail yahoo com o yahoo com will allow all services from Yahoo com including Mail Messenger and Flickr Click OK In the Settings by Device area locate the device you want to apply the Allow list to Choose Enabled from the menu to enable the list for that device 7 Click the Save button You must click the Save button to save the changes to your gateway or changes will be lost when you navigate away from the page 8 Logout from the Home Network Manager Troubleshooting I can t see a site I expect to see or I am able to access a site I shouldn t The interaction among filters and the Allow and Block lists can be complex Here are some things you can do to troubleshoot content filtering If you can t see a site that you think you should be able to e Check to see if a filter level that would block the site has been applied to the network or to the specific device If a filter level is applied try setting the filter level to None and see if the site is accessible If the filter is blocking the site you can add the site to the Allow list and enable the Allow list for the network or a specific device
3. 6 and Under The 6 and Under filter level is different from the other filter levels in that it allows access only to certain sites rather than blocking some categories of sites and allowing all others The 6 and Under filter allows access only to sites categorized as appropriate for children All other addresses are blocked If you want to allow access to additional sites the site addresses must be added to the Allow list Ages 7 12 The Ages 7 12 filter blocks a wide range of content categorized as inappropriate for young children as well as web based communications including access to webmail systems chatting and chat sites and forums and message boards File sharing is not allowed Sites that are not categorized as inappropriate are allowed You can block additional content by adding specific addresses to the Block list or allow blocked content by adding addresses to the Allow list Ages 13 16 The Ages 13 16 filter blocks content categorized as inappropriate for young teens It also blocks file sharing chatting and chat sites dating sites and virtual communities It does allow access to webmail and blogging Sites that are not categorized as inappropriate are allowed You can block additional content by adding specific addresses to the Block list or allow blocked content by adding addresses to the Allow list Ages 17 18 The Ages 17 18 filter blocks sites categorized as pornography alcohol anonymizers drugs gambling hate toba
4. HomeNetworkManager User Guide Home Network Manager User Guide version 2 4 Mediacom 100 Crystal Run Road Middletown NY 10091 1 855 558 5812 www mediacomcable com February 2011 Copyright by ClearAccess Inc All rights reserved ClearAccess Inc reserves the right to revise this publication from time to time without obligation of ClearAccess to notify any person or organization of such revision ClearAccess is a registered trademark of ClearAccess Inc TAIl other trademarks registered trademarks service marks and trade names are the property of their respective owners Table of Contents Home Network Manager Overview Network Status sccscicicssccsscscisesssassteassonissasseaascevees My Netw otk eapi arare E N Risse aan Aad ea aeea My Wireless NGtWODK isis asdccuwcssesasteeets runi cements EEEE EREE EEEE EEPE E mien grim EEE REENE 2 Parental Controls 2ivosucea cava N E E a r hain da aE eea Esaa dere eSEE ES 2 VNETE e RT EE ES E EEE E 2 rE E Eal E E E A A EE E S E E Ot E na E E 3 Device Doba Uriires eee a na a N e pee abe Dae ERE 4 Task I want to change the name of a device on the network and select a different icon 5 Task I want to access the local management interface for a manageable device cccccceeseeeseeees 6 Task I want to delete a device from the Network cccccccsseessceseeeeeeeseeseeeseecseeeecuseseneveneeeeceseteneseneenats 6 WY SiS ME Sa a 5 fay a Sak Bisse Bad a abs ee Se ee
5. e Make sure that the site is not listed on a Block list If it is make sure the Block list is disabled in the Default Settings and for the device you are using It may be enabled for another device e Make sure that the device does not have an Allow list enabled and no filter level specified In this case only sites on the Allow list are accessible e Make sure that time blocking is not enabled for the device If you can see a site that you think you shouldn t be able to e Check to see if a filter level has been applied to the device You can also try changing the filter level to see if it blocks the site e If you have added the site to the Block list make sure the Block list is enabled for that device e To make sure that the site is blocked add it to the Block list and make sure the Block list is enabled for the network to block everybody or for the specific device When a device requests access to a site it does the following in this order 1 Checks to see if a Block list is enabled If the site is on the Block list access is blocked ClearAccess 2011 21 Proprietary and Confidential Home Network Manager User Guide 2 Checks to see if time blocking is enabled If the time blocking settings do not allow access at the current time access is blocked 3 Checks to see if an Allow list is enabled If the site is on the Allow list access is allowed 4 Checks to see if a filter level is applied to the network or
6. currently active services and configure access to a local management interface if the device supports such management HomeNetworkManager r Network Status Broadband CONNECTED Wireless Enabled Mediacom cal Network Devices gt Dana s Computer My Network amp My Wireless Network Local Network Known Devices 3 Devices Online 2 Wireless Settings Wireless Status Enabled Broadcast Enabled Network Network Name DG Home Parental Controls Time Blocking Default Status Not Blocked Content Filtering Default Settings Filter Level Allow List Block List None Disabled Disabled m Advanced G Port Forwarding Active Port Forwards 6 Device Information Manufacturer MAC Address IP Address 0c 60 76 37 31 13 192 168 0 10 A Dana s Computer Status Online gt Wireless My Device Settings Time Blocking Status Not Blocked Time Limits Weekday Mon Fri Unlimited Weekend Sat Sun Unlimited Night Blocking Weekday Nights Sun Thur Not Blocked Weekend Nights Fri Sat Not Blocked Content Filtering Filter Level Allow List Block List Port Forwarding Starwars Jedi Knight Jedi Academy Starwars Jedi Knight Jedi Academy Local Interface Access Local Interface Access Local Interface Access Local Interface Access Reserved Reserved Reserved Reserved Remote Management Settings View Remote Manag
7. your gateway or changes will be lost when you navigate away from the page 6 Logout from the Home Network Manager ClearAccess 2011 7 Proprietary and Confidential Home Network Manager User Guide Wireless Service You can enable or disable your wireless or modify your wireless settings such as changing your WEP Key changing the wireless broadcast channel and enabling disabling the broadcast of your SSID My Wireless Network AEN Wireless Settings Wireless Status Enabled Enabled Broadcast Network Network Name DG Home Figure 5 Default view of the wireless summary in the Basic Services area HomeNetworkManager Mediacom r Network Status Broadband CONNECTED Wireless Enabled Channel My Network Local Network Known Devices 3 Devices Online 2 r My Wireless Network Wireless Status Enabled Broadcast Enabled Network Network Name DG Home Wireless Settings Time Blocking Default Status Not Blocked Parental Controis m Content Filtering Default Settings Filter Level None Allow List Disabled Block List Disabled Port Forwarding Active Port Forwards 6 Settings Enabled Network Name Broadcast Network Security Type Network Password WPA2 most secure recommended None no security enabled not recommended 9XhXDVDa3ddlAFf L Help This is subscriber help
8. Logout from the Home Network Manager 9 The Port Forwarding setting will start working immediately for the application s on the Task selected device Creating a Custom Port Forwarding Application Profile If an application is not listed in the available application profiles then you can set the port forwarding for that application manually by following the steps below 1 2 OE 8 LO 11 12 13 ClearAccess 2011 Login into the Home Network Manager Click on the Port Forwarding link under Advanced This opens the Port Forwarding summary pane on the right side of the screen Click on the Add Port Forward button Choose a host device from the drop down list or enter a specific IP address Note you can only assign port forwards to devices which are currently online Type the application name in the Application text box Select the radio button for Enter Custom Type the application name in the Application text box Select either UDP or TCP from the Protocol check boxes Enter the Port number or first Port in the range of Ports you are trying to forward as the Start port e g 2200 If you are configuring port forwarding for just one port then enter the same Start Port as End Port If you are configuring a range of ports then enter the final port on the range as the End Port e g 5000 Enter the Target Port which will usually be the first Port in the range Click the Add button If the new custom po
9. Manager Click on the Time Blocking link under Basic Services This opens the Time Blocking summary pane on the right side of the screen The Time Blocking information for the device is in the Settings by Device section If you want to change the settings for that device in the Settings by Device section click on the link for the device to edit those settings Follow the instructions in the section above on how to apply time blocking for a particular device on the network If you have made changes click the OK button and then click the Save button You must click the Save button in order to save the changes to your gateway or changes will be lost when you navigate away from the page Logout from the Home Network Manger ClearAccess 2011 15 Proprietary and Confidential Home Network Manager User Guide Content Filtering Content filtering is used to prevent users from viewing inappropriate web sites or content Filtering is implemented on individual computers and devices or on the entire network It is possible for different computers and devices to have different levels of internet access Content Filtering Default Settings Filter Level Allow List Block List None Disabled Disabled Figure 9 Default view of the content filtering summary in the Basic Services area HomeNetworkManager Network Status Broadband CONNECTED Wireless Enabled Mediacom 3 Save completed succes
10. My Wireless Network jigniggo19 PSY Wireless Settings Dana s Wireless Status Enabled Computer Local Interface Access Reserved Broadcast Enabled 192 168 0 10 Network Dana s Network Name DG Home Computer Local Interface Access Reserved 192 168 0 10 Dana s Time Blocking Computer Local Interface Access Reserved Default Status Not Blocked 192 168 0 10 Parental Controls Dana s Computer Local Interface Access 192 168 0 10 Content Filtering Default Settings m Fitter Level None AlowList Disabled zie Block List Disabled This is subscriber help Port Forwarding Active Port Forwards 6 Figure 13 The Port Forwards summary showing current settings ClearAccess 2011 23 Proprietary and Confidential Home Network Manager User Guide Add Port Forwards x Add Port Forwards x Select Device Select Device X Enter IP Address Enter IP Address Enter Custom Enter Custom Smee plecos sarrot eraron racsron tcp Cupp Choose from List Choose from List Find an Application Find an Application A enter search term A star Phantasy Star Universe Star Trek Armada 2 Star Trek Legacy Star Trek Starfleet Command III Star Wars Jedi Knight l Jedi Outcast Starcraft Starfleet Command Starsiege Tribes Server Starwars Battle Front Starwars Battle Front Gamespy Cancel Figure 14 The Add Port Forwards dialog box Figure 15 The Add Por
11. and Thursday nights e Example If you set the times to 10 pm to 6 am a person using this device cannot access the Internet using this device during those hours each day on Monday through Friday 5 In the Night Blocking section select Blocked and then use the arrows to select the start and stop times for blocking access This will limit Internet access for this device only ClearAccess 2011 12 Proprietary and Confidential Home Network Manager User Guide during the time period on weekend nights Weekend nights are Friday and Saturday nights e Example If you set the times limit to 10 pm to 6 am a person using this device cannot access the Internet using this device during those hours each day on Saturday and Sunday Click the OK button Click the Save button You must click the Save button in order to save the changes to your gateway or changes will be lost when you navigate away from the page 8 Logout from the Home Network Manager Task I want to limit the amount of time a device can connect to the Internet Login into the Home Network Manager 2 Click on the Time Blocking link under Basic Services This opens the Time Blocking summary pane on the right side of the screen 3 Click on the device in the Settings by Device section In the Time Limits per day section click and drag the Weekday slider to select the number of hours allowed You can limit time in 30 minute time blocks This will limit Internet acce
12. application Click the OK button Click the Save button You must click the Save button in order to save the changes to your gateway or changes will be lost when you navigate away from the page 8 Logout from the Home Network Manager The Port Forwarding setting will start working immediately for that application on the selected device ClearAccess 2011 26 Proprietary and Confidential
13. cco violence and weapons There are no restrictions on file sharing webmail or chat or virtual communities Sites that are not categorized as inappropriate are allowed You can block additional content by adding specific addresses to the Block list or allow blocked content by adding addresses to the Allow list ClearAccess 2011 17 Proprietary and Confidential Home Network Manager User Guide You can also use the Allow and Block lists to fine tune the sites devices are able to access Here are some things to know about how the lists work and how they interact with filter levels o Only one Allow list and one Block list can be used You can enable or disable the lists for each device on the network but all devices use the same Allow and Block lists o If you have the Allow list enabled but do NOT have a filter level set the device can access only addresses on the Allow list For example imagine you have a child s computer for which an Allow list is enabled The Allow list contains disney com and nickelodeon com No filter level is applied This computer can access only two sites disney com and nickelodeon com o If you have a filter level set you can override its settings by adding addresses to the Allow and Block lists For example imagine you have a computer that your 15 year old uses You have applied an Age 13 16 filter to this computer You have also enabled the Allow and Block lists The Block list contains YouTube co
14. ce Allow List Disabled Block List Disabled Port Forwarding pans Unlimited Unlimited NotBiocked Not Blocked Active Port Forwards 6 Somoutee My iPhone Unlimited Unlimited TO pre te NotBlocked na 7 30 am l Old MacBook Unlimited Unlimited Not Blocked Not Blocked Add Bonus Time Length of Bonus Time EE v SOO OO None zB Help This is subscriber help ClearAccess 2011 11 Proprietary and Confidential Home Network Manager User Guide Figure 8 The Time Blocking detail showing current settings Task I want to block all computers in the house from Internet access during certain hours Use this feature when you want to block anyone in the house from accessing the Internet during certain hours For example you can block after bedtime hours on weekdays and have a different time blocked on weekend nights Note that when you set or change the default settings these changes apply only to devices that first connect to the router after the default settings have been changed To change settings for a device that is already listed in the device list you need to configure that device manually 1 Login into the Home Network Manager 2 Click on the Time Blocking link under Basic Services This opens the Time Blocking summary pane on the right side of the screen 3 Inthe Default Settings section under Night Blocking click on the arrows next to Weekday to select the times
15. de Type in the new name for the device and if desired select an icon to represent it Click the OK button Click the Save button You must click the Save button to save the changes to your gateway or changes will be lost when you navigate away from the page 8 Logout from the Home Network Manager Task I want to access the local management interface for a manageable device Some devices such as webcams may have a local management interface that you can access as a web page This management interface might allow you to schedule events or view camera pictures If your device has a local management interface the manual will tell you how to access it directly from your web browser The Home Network Manager also allows you to configure a link to the local management interface within the Home Network Manager so you do not need to remember the URL Enabling access to the local interface for a device from within the Home Network Manager also allows you to access the interface from computers that are not on your local network For example this would allow you to view the webcam images from your office computer Note that this could be a potential security risk so remember to disable this function when you re not using it Login to the Home Network Manager 2 Inthe Devices section click the link to the device you want to edit This opens the Device Details page for that device 3 Inthe View Local Interface section click the Enabl
16. during the week when you want to block all computers from accessing the Internet Weekday nights are Sunday Monday Tuesday Wednesday and Thursday nights 4 Click the arrows next to Weekend to select the times on weekends you want to block all computers from accessing the Internet Weekend nights are Friday and Saturday nights Note Time can be blocked in half hour increments Click the OK button Click the Save button You must click the Save button in order to save the changes to your gateway or changes will be lost when you navigate away from the page 7 Logout from the Home Network Manager Task I want to block a device from accessing the Internet during certain hours Use this feature when you want to make sure that devices are not connecting to the Internet during certain hours This means features like Xbox Live or web surfing will not work although games with local single player options will still be able to run 1 Login into the Home Network Manager 2 Click on the Time Blocking link under Basic Services This opens the Time Blocking summary pane on the right side of the screen Click on the device in the Settings by Device section In the Night Blocking section select Blocked and then use the arrows to select the start and stop times for blocking access This will limit Internet access for this device only during the time period specified on weekday nights Weekday nights are Sunday Monday Tuesday Wednesday
17. e Local Interface Access button In the dialog box enter the port number for access if your user s manual specifies a port This will allow access only to that specific port If your user s manual does not specify a port it will default to port 80 5 Enter the path for the location to be accessed if your user s manual specifies one This will allow access only to that specific path Click the OK button Click the Save button You must click the Save button in order to save the changes to your gateway or changes will be lost when you navigate away from the page 8 Logout from the Home Network Manager Task I want to delete a device from the network Login to the Home Network Manager 2 Inthe Devices section click the link to the device you want to delete This opens the Device Details page for that device 3 Inthe Device Information section click the Delete Device button This will delete the device from the list of devices on the network Note that if that device connects to your network at a later time it will reappear and the previous settings will be applied ClearAccess 2011 6 Proprietary and Confidential Home Network Manager User Guide Device Information eases Manufacturer PAE See MAC Address 0 60 76 37 31 13 IP Address 192 168 0 10 Status Online Delete Device gt Wireless Click the OK button Click the Save button You must click the Save button in order to save the changes to
18. ement interface Figure 4 Device Detail summary page ClearAccess 2011 4 Proprietary and Confidential Home Network Manager User Guide When viewing the detail for a specific device you can change back to viewing the summary of all of your local network devices by clicking on the Devices breadcrumb immediately below the Local Network header On the Device Detail page you can change the name of the device as it is listed on the network You can also assign an icon from the available ones to best match the device such as an iPad a laptop or a desktop computer The Device Detail page also allows you to view and edit the active services for the device Task I want to change the name of a device on the network and select a different icon Login to the Home Network Manager 2 Inthe Devices section click the link to the device you want to edit This opens the Device Details page for that device 3 Inthe Device Information section click the Edit Name and Icon button Device Information DanasG i Manufacturer i MAC Address 0 60 76 37 31 13 Edit Name and Icon IP Address 192 168 0 10 Status Online Wireless 4 This brings up the Edit Device Name and Icon window where you can select which icon you d like and edit the device name Device Name Dana s Computer Select Icon D a 3 g ClearAccess 2011 5 Proprietary and Confidential Home Network Manager User Gui
19. idual computers and devices or on the entire network It is possible for different computers and devices on the network to have different levels of internet access There are two types of content filtering Basic content filtering and Dynamic content filtering o Basic content filtering uses lists of Allowed web sites whitelist and Blocked web sites blacklist o Dynamic content filtering allows you to select an age group filtering level this service checks each web site against a master list maintained by your service provider The master list checks site content and blocks sites inappropriate to the age group indicated by the filter level e Time blocking The time blocking application in the Home Network Manager allows you to set limits on how much time the internet can be accessed You can set individual blocks of time throughout the week to be blocked limit the amount of time the internet can be accessed each day and limit the amount of time it can be accessed each week You can also use the Bonus Time feature to override the normal schedule and add timed access starting immediately for a set amount of time Advanced This is the location where you can manage port forwards This powerful feature of the Home Network Manager gives you the ability to remotely configure port forward settings for specific LAN devices Port forwarding is usually necessary to play online games or deploy VoIP services behind an enabled gateway ClearAcces
20. ing summary pane on the right side of the screen 3 Inthe Settings by Device section click on the device for which you want to add bonus time This opens the Edit Time Blocking window for that device 4 Click and drag the slider under Add Bonus Time You can give time in 30 minute time blocks This bonus time takes effect immediately once saved as shown in step 6 e Example It s 4 p m you want to give an Xbox gaming device access to the Internet until midnight and time blocking normally starts at 7 p m you can set bonus time for 8 hours This will override the 7 p m start for today only and will not change the settings permanently Click the OK button Click the Save button You must click the Save button in order to save the changes to your gateway or changes will be lost when you navigate away from the page 7 Logout from the Home Network Manager Task I want to give some extra time for all devices on the network just for today without changing my normal time blocking settings If you want to give some extra time on the Internet for a device but don t want to change your normal time blocking settings you can use this procedure This will temporarily override the time blocking settings on this device 1 Login into the Home Network Manager 2 Click on the Time Blocking link under Basic Services This opens the Time Blocking summary pane on the right side of the screen 3 Click and drag the slider under Add Bon
21. m The Allow list contains bigbeer com Although the Age 13 16 filter would normally allow YouTube com and block bigbeer com this computer cannot access YouTube com but can access bigbeer com Task I want to restrict access by age level You can use the Filter Level settings to block access to categories of sites by age level Note that the filter categories available to you may have different names 2 Log in to the Home Network Manager 3 Click the Content Filtering link under Basic Services to open the Content Filtering summary pane on the right side of the screen 4 Inthe Default Settings area choose a default filter level from the Filter Level menu This becomes the default for your network Any new devices joining the network use this level Content Filtering m Default Settings Filter Level Mature Teens m Allow List Disabled a Block List Disabled x Edit Default Lists r Settings By Device Use Default Filter Level Allow List Block List Apple Inc Device 1 a Young Teens m Enabled Enabled m JPs MacBook Pro Lg Mature Teens Disabled Disabled ClearAccess 2011 18 Proprietary and Confidential Home Network Manager User Guide T Task In the Settings By Device area choose a filter level for each device or select the Use Default check box to use the default filter level Click the Save button You must click the Save button in order to save the changes to your gatewa
22. next section under I d like my wireless to be secure Click the OK button Click the Save button You must click the Save button in order to save the changes to your gateway or changes will be lost when you navigate away from the page Logout from the Home Network Manager I d like my wireless to be secure When you enable wireless service on your wireless modem you can also set up your security options 1 2 Login into the Home Network Manager Click on the Wireless link under Basic Services This opens the Wireless summary pane on the right side of the screen Click the Enabled check box When checked wireless networking will be enabled after saving the configuration in a later step Click the Broadcast check box When checked your Network Name SSID and security status will be broadcast to any computer within reach Type in the network name that you d like to use in the Network Name SSID field For example you can use a name and the word network such as Jack s Network e NOTE Pick something meaningful to you to make it easier for you and any visitors to select and log into the correct network ClearAccess 2011 9 Proprietary and Confidential Home Network Manager User Guide 6 To change the channel on which the radio broadcasts its signal please choose a channel number from 1 to 11 by clicking the drop down arrow The default Security Channel value is Auto e NOTE This functionalit
23. ork Name DG Home Parental Controls Time Blocking Default Status Not Blocked Content Filtering EPPS Default settings Filter Level None a Allow List Disabled Block List Disabled Advanced Port Forwarding G Active Port Forwards 6 Figure 1 The Home Network Manager logged in Network Status Shows whether your broadband is connected and whether wireless networking is enabled ClearAccess 2011 1 Proprietary and Confidential Home Network Manager User Guide My Network This shows how many LAN devices are known to your local network and how many are online When you log in the complete list of devices connected to your network is automatically displayed on the right hand side of the screen My Wireless Network This is the location where you can manage your wireless network settings You can enable or disable your wireless or modify your wireless settings such as changing your WEP Key changing the wireless broadcast channel and enabling disabling the broadcast of your SSID Parental Controls This is the location where internet access controls are managed A summary of the current service settings is displayed Clicking on each service link will bring up a window where you can view and edit settings for that service e Content filtering Content filtering is used to prevent users from viewing inappropriate web sites or content Filtering can be implemented on indiv
24. r Yahoo Mail mail yahoo com Click OK In the Settings by Device box find the drop down menu under Allow List for the device you want to enable Select Enabled to turn on the Allow List for that device 7 Make sure that no filter level is applied to this device If an Allow list is enabled but no filter is applied access is restricted to the sites on the Allow list 8 Click the Save button You must click the Save button to save the changes to your gateway or changes will be lost when you navigate away from the page 9 Log out of the Home Network Manager Task I want to allow access to specific sites blocked by the filter level You can set up an Allow list to allow access to specific sites that are blocked by the applied filter level 1 Log in to the Home Network Manager 2 Click on the Content Filtering link under Basic Services This opens the Content Filtering summary pane on the right side of the screen 3 Inthe table in the Default Settings area click the Edit Default Lists button This opens a window where you can enter allowed or blocked website addresses 4 Type in each website address you want to allow access to one address per row line e Use the following format for each website address www websitename xxx where XXX iS com net biz etcetera e You cannot use http or https before website addresses ClearAccess 2011 20 Proprietary and Confidential Home Network Manager User Guide
25. rk to go to this website Task want to restrict access to specific list Of Stl S s icissescsscssavesecosstsrsscedesnsstessinsinisanncasegansdensness Task I want to allow access to specific sites blocked by the filter level POTE Por wa row mente ecckaig ate a ie eee ara See See eS Re aE eRe How to configure Port Forwarding via the HNM ssisieisissisrrisssssssesossssirissssssssssanussisisanssnsasassisaeseausssssasis 24 Task Creating a Custom Port Forwarding Application Profile 25 Task I am trying to play an online game with my xBox and get an MTU message 26 Home Network Manager User Guide Home Network Manager Overview The Mediacom Home Network Manager is a browser based application that helps you manage protect and share your home network It enables you to easily modify basic home network configuration such as wireless firewall and port forwarding and provides a way to setup enhanced services such as time blocking and content filtering The HMN provides remote access to the home network providing a one click process to access any P enabled device in the home HomeNetworkManager Mediacom Network Status Broadband CONNECTED Wireless Enabled My Network Local Network Known Devices 3 E Devices O Dana s Computer Old MacBook My iPhone 192 168 0 10 192 168 0 11 My Wireless Network OEN Wireless Settings GN Wireless Status Enabled QY Broadcast Enabled Network Netw
26. rt forward conflicts with any other application profiles added you cannot save the port forward Click the cancel button to clear the fields and start over Click on the OK button N nN Proprietary and Confidential Home Network Manager User Guide 14 Click on the Save button You must click the Save button in order to save the changes to your gateway or changes will be lost when you navigate away from the page 15 Logout from the Home Network Manager Task I am trying to play an online game with my xBox and get an MTU message You need to add a Port Forwarding rule to configure the gateway s firewall to map a particular TCP or UDP port or range of ports to the Xbox for that application Port forwarding is usually necessary to play online games 1 Login into the Home Network Manager 2 Click on the Port Forwarding link under Advanced This opens the Port Forwarding summary pane on the right side of the screen 3 Click on Add Port Forward which opens up the Add Port Forward dialog box Choose a host device from the drop down list or enter a specific IP address Enter custom settings or use the search function to find a specific application a Type the desired application name in the search box you must enter at least three characters of the application name This will bring up a list of matching applications b Click on the desired application c The search results pane will then show the ports for that
27. s 2011 2 Proprietary and Confidential Home Network Manager User Guide My Network The Local Network page provides summary information about individual devices that are connected to your local network My Network Local Network Known Devices 3 Devices Online 2 Figure 2 Default view of the Local Network summary in the My Network area For each device the name icon IP address and connection status is shown Also small icons show if any services such as content filtering or time blocking have been applied to the device Local Network Devices LA a a a Dana s Computer Old MacBook My iPhone 192 168 0 10 192 168 0 1 amp Old MacBook Online 802 11 F Time Blocking Disabled Content Filtering Enabled Mature Teens Active Port Forwards 0 Figure 3 View of the Local Network pane in the My Network area showing information for a specific device Hovering over a device with your mouse cursor will display a small window providing more information about applied services Clicking on the device icon or name will load the Device Detail page for that device ClearAccess 2011 3 Proprietary and Confidential Home Network Manager User Guide Device Detail The Device Detail page provides summary information about an individual device that is connected to your local network You can find information on the manufacturer MAC address and current IP address view the
28. s SS Maas ei i Aah ae eee edi da ake G Task T want to turn On Wireless RetwOrking sccsscestcssescsnssssccenscesssessdessasis vvoeonseon sdb sceendands saben Sisend ankes 9 Task Td like tity Wireless to De Secure vaa a radii a aaa et rae oika e en K NEREAK EEA RA EEL Rea 9 Task I d like to allow someone visiting to log into my wireless network sssr 10 Tine BIOCEN eit ae as ah aa asta oy ta a a a a a a Ne ae eam N L Task I want to block all computers in the house from Internet access during certain hours 12 Task I want to block a device from accessing the Internet during certain hours 12 Task I want to limit the amount of time a device can connect to the Internet n s 13 Task I want to give some extra time on a device just for today without changing my normal time blocking setings ccsssskexceiazesiaisaneuai saki ea iane REE SEENTE ENa nh SERIEETAN ISESE SEEE oaagieievadensaiadizerdeats 13 Task I want to give some extra time for all devices on the network just for today without changing My NOFMAL time blocking Settings esr esses ittri esr nda ens duceneasvaasvececbnessna sanessvvenvaencesasyes aeees 14 Task I want to see the time blocking settings on my entire netWwofk ssssssesseseerersrern 14 Task I want to see the time blocking settings for a particular device n se 15 Content Filtering misdade tease e ee oe ewes wes sass ieee ene 16 Task I want to restrict access by age level Task I don t want anyone on the netwo
29. sfully My Network Local Network Known Devices 2 Devices Online 2 m My Wireless Network Aa Wireless Settings SY Wireless Status Enabled Broadcast Enabled Network Network Name JPs Wireless r Parental Controls Time Blocking K Time Blocking service e available to manage when devices in your local network have access to the internet Content Filtering Default Settings Filter Level None Allow List Disabled Block List Disabled Port Forwarding No Port Forwards Content Filtering Default Settings Filter Level None ix Allow List Disabled x Block List Disabled m Edit Default Lists m Settings By Device Apple Inc Device 1 i JPs MacBook Pro Ld Use Default Filter Level Young Teens m f Enabled Enabled m Disabled Disabled Heip Help goes here Figure 10 The Content Filtering view showing current settings ClearAccess 2011 16 Proprietary and Confidential Home Network Manager User Guide Allowed websites Website domains that you would like to allow access to Enter one domain name e g example com per row Blocked websites Website domains that you would like to deny access to Enter one domain name e g example com per row Cancel Figure 11 The Edit Lists dialog box where website addresses are entered for allowed or blocked websites You can choose from several filter levels
30. ss for this device only to the number of hours specified on Monday through Friday e Example If you set the time limit at 4 hours a person using this device can only access this device for a total of 4 hours each day on Monday through Friday 5 Inthe Time Limits by day section click and drag the Weekend slider to select the number of hours allowed You can limit time in 30 minute time blocks This will limit Internet access for this device only to the time period on Saturday and Sunday e Example If you set the time limit at 4 hours a person using this device can only access the internet using this device for a total of 4 hours each day on Saturday and Sunday Click the OK button Click the Save button You must click the Save button in order to save the changes to your gateway or changes will be lost when you navigate away from the page 8 Logout from the Home Network Manager Task I want to give some extra time on a device just for today without changing my normal time blocking settings If you want to give some extra time on the Internet for a device but don t want to change your normal time blocking settings you can use this procedure This will temporarily override the time blocking settings on this device 1 Login into the Home Network Manager ClearAccess 2011 13 Proprietary and Confidential Home Network Manager User Guide 2 Click on the Time Blocking link under Basic Services This opens the Time Block
31. t Forwards dialog box showing a search Add Port Forwards x Select Device p Enter IP Address Enter Custom Choose from List Find an Application A enter search term Star Wars Jedi Knight Il Jedi Outcast UDP 28060 28062 28070 28081 Figure 16 The Add Port Forwards dialog box with a selected application How to configure Port Forwarding via the Home Network Manager Login into the Home Network Manager 2 Click on the Port Forwarding link under Advanced This opens the Port Forwarding summary pane on the right side of the screen 3 Click on Add Port Forward which opens up the Add Port Forward dialog box ClearAccess 2011 24 Proprietary and Confidential Home Network Manager User Guide Choose a host device from the drop down list or enter a specific IP address Note you can only assign port forwards to devices which are currently online Enter custom settings or use the search function to find a specific application a Type the desired application name in the search box you must enter at least three characters of the application name This will bring up a list of matching applications b Click on the desired application c The search results pane will then show the ports for that application Click the OK button Click the Save button You must click the Save button in order to save the changes to your gateway or changes will be lost when you navigate away from the page
32. to the device o If no filter level has been applied but an Allow list is active access is not allowed unless the address is on the Allow list o Ifa category filter has been applied the device sends the site address URL to the content rating service The content rating service returns information about the category o If the site is in a category banned by the filter access is blocked o If the site is not in a category banned by the filter or is unrated access is allowed o If the 6 and Under filter category is applied access is allowed only if the site is rated as appropriate for children 6 and under ClearAccess 2011 22 Proprietary and Confidential Home Network Manager User Guide Port Forwarding A powerful feature of the Home Network Manager is the ability to remotely configure port forwarding settings for specific network elements connected behind the gateway of the local area network LAN Port forwarding is usually necessary to play online games or deploy VoIP services behind a NAT enabled gateway Advanced Port Forwarding Active Port Forwards 6 Figure 12 Default view of the Port Forwards Summary in the Basic Services area HomeNetworkManager Mediacom r Network Status Broadband CONNECTED 3 Wireless Enabled E For corwaras Local Network Dana s Known Devices 3 Computer pees KnigntJec upp 28060 28062 28060 Devices Online 2 192 168 0 10 Cee Starwars Jedi Knight Jedi
33. ton You must click the Save button in order to save the changes to your gateway or changes will be lost when you navigate away from the page Log out of the Home Network Manager Note that you can enable the Block list for a specific device instead of the whole network ClearAccess 2011 19 Proprietary and Confidential Home Network Manager User Guide Task I want to restrict access to a specific list of sites You can set up an Allow list to allow access to specific sites while blocking all others Note that the Allow list can also be used to override filter levels See the following task for more information Log in to the Home Network Manager 2 Click the Content Filtering link under Basic Services This opens the Content Filtering summary pane on the right side of the screen 3 Inthe table in the Default Settings area click the Edit Default Lists button This opens a window where you can enter allowed or blocked website addresses 4 Type in each website address you want to allow one address per row line e Use the following format for each website address www websitename xxx where xxx is com net biz etcetera e You cannot use http or https before website addresses e f you are allowing a site such as Yahoo or Google be very careful in how you type the address o www yahoo com will allow the front page of Yahoo com but will not allow other services such as Yahoo Messenger messenger yahoo com o
34. turn on wireless networking and then give your guest the SSID and security key ClearAccess 2011 10 Proprietary and Confidential Home Network Manager User Guide Time Blocking The time blocking application in the Home Network Manager allows you to set time blocking rules Customers can set individual blocks of time throughout the week to be blocked limit the amount of time the internet can be accessed each day and use the Bonus Time feature to override the normal schedule and add timed access starting immediately for a set amount of time Time Blocking K Default Status Not Blocked Figure 7 Default view of the time blocking application in the Basic Services area HomeNetworkManager Mediacom Network Status Broadband CONNECTED Wireless Enabled pae Current Status Default Not Blocked m My Network Bonus Time Remaining nia Local Network Default Settings Known Devices 3 Devices Online 2 Time Zone US Eastern UTC 5 00 UTC 4 00 Time Limits per day Weekday Mon Fri My Wireless Network f Wireless Settings Wireless Status Enabled COTO Broadcast Enabled hour Unlimited Network Network Name DG Home Weekend Sat Sun p Parental Controls TODO Time Blocking Unlimited Default Status Not Blocked Weekday Sun Thu Not Blocked Weekend Fri Sat Not Blocked Content Filtering Default Settings Filter Level None Settings By Devi
35. us Time You can give time in 30 minute time blocks This bonus time takes effect immediately once saved as shown in step 5 e Example It s 4 p m you want to give network access to the Internet until midnight and time blocking normally starts at 7 p m you can set bonus time for 8 hours This will override the 7 p m start for today only and will not change the settings permanently Click the OK button Click the Save button You must click the Save button in order to save the changes to your gateway or changes will be lost when you navigate away from the page 6 Logout from the Home Network Manager Task I want to see the time blocking settings on my entire network If you are not sure what settings are on each device in your network you can see a summary of current time blocking settings using the following procedure 1 Login into the Home Network Manager 2 Click on the Time Blocking link under Basic Services 3 The Time Blocking information for the network is in the Time Blocking pane on the right of your screen ClearAccess 2011 14 Proprietary and Confidential Home Network Manager User Guide 4 Task Logout from the Home Network Manager I want to see the time blocking settings for a particular device If you are not sure what settings are on for a specific device in your network you can see the current time blocking settings using the following procedure I 2 Login into the Home Network
36. y or changes will be lost when you navigate away from the page Log out of the Control Panel I don t want anyone on the network to go to this website If there are certain websites you do not want devices to have access to you can explicitly block just those websites for the entire network using content filtering 1 2 4 7 Log in to the Home Network Manager Click on the Content Filtering link under Basic Services This opens the Content Filtering summary pane on the right side of the screen In the table in the Default Settings area click the Edit Default Lists button This opens a window where you can enter allowed or blocked website addresses Default Settings Filter Level None v Allow List Disabled v Block List Disabled v Edit Default Lists Type in each website address you want blocked one address per row line e Use the following format for each website address www websitename xxx where xxx is com net biz etc e Do not use http or https before website addresses e f you are blocking a site such as Yahoo or Google be very careful in how you type the address o www yahoo com will block the front page of Yahoo com but will not block other services such as Yahoo Messenger messenger yahoo com or Yahoo Mail mail yahoo com o Entering yahoo com will block all services from Yahoo com including Mail Messenger and Flickr Click the OK button Click the Save but
37. y is useful if the gateway s radio is interfering with other wireless devices in your environment or vice versa other wireless devices affecting the gateway s ability to transmit wireless signals properly Unless there are other wireless devices using the same channel the security channel should be set to Auto 7 Use the arrows to select a Security Type If you select anything other than None or Mixed you ll need to use the automatically generated security key or create your own The types are listed below in order of most secure to least secure e WPA2 e WPA e WEP e Mixed e None 8 Click the Generate Wireless Key button unless you are using your own custom security key If using your own custom security key type the key into the text box NOTE Dictionary words should not be used for custom security keys A random generation of letters and numbers makes for a stronger security key 9 Click the OK button 10 Click the Save button You must click the Save button in order to save the changes to your gateway or changes will be lost when you navigate away from the page 11 Logout from the Home Network Manager Task I d like to allow someone visiting to log into my wireless network When you have a guest visit your home if the wireless network is already enabled you simply need to tell your guest the SSID and security key If you do not already have the wireless network enabled follow the instructions under I want to
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