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SMART Board 600i4 and D600i4 Interactive Whiteboard System

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1. Menu tti Heading Settings Description Network Network The VGA out and Network features are Off by e and VGA default Select On to activate these features Out Status Displays the current network status as Connected Disconnected or Off DHCP Displays the status of the network s Dynamic Host Control Protocol DHCP as On or Off On automatically assigns the DHCP server s IP address to the projector Off enables an administrator to assign an IP address manually Password E mails the network password to the mail recipient Reminder See page 61 in the section on Web Page Management to set up a destination e mail address IP Address Displays the projector s IP address in values between 0 0 0 0 and 255 255 255 255 Subnet Displays the projector s subnet work mask number in Mask values between 0 0 0 0 and 255 255 255 255 Gateway Displays the projector s default network gateway in values between 0 0 0 0 and 255 255 255 255 DNS Displays the projector s primary domain name number in values between 0 0 0 0 and 255 255 255 255 MAC Displays the projector s MAC address in Address XX XX XX XX XX XX format Group Displays the projector s workgroup name as set by an Name administrator maximum 12 characters Projector Displays the projector s name as set by an Name administrator maximum 12 characters Location Displays the projector s location as set by an administrator maximum 16 characters Contact
2. Plastic Clips The Pen Tray from the Bottom 7 While applying downward pressure to the clips gently slide the pen tray toward you until it detaches from the two L shaped metal brackets 1 Before you secure your pen tray brackets to the wall loop your security cable behind the brackets Thread the lock end of the cable through the loop end of the cable 3 Verify that the cable is tight enough that you can t remove the pen tray while the lock is in place and then install the pen tray 4 Insert the prong end of the security cable into the security slot and then complete the pen tray installation by securing it to the wall 19 CHAPTER 2 ADDITIONAL DETAILS FOR INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Securing the Projector to the Boom To learn how to secure the SMART UF65 or SMART UF65w projector to the boom see the included SMART Board 600i4 and D600i4 Interactive Whiteboard System Installation Instructions Installing SMART Software When you connect a computer running SMART Product Drivers and SMART software to your system you can control your computer from your interactive whiteboard s screen write in digital ink over your projected desktop or directly into any Ink Aware application and then save your notes to a notebook file You can also connect the video output of a hardware device such as a VCR or DVD player to your interactive whiteboard system s ECP to display the
3. sssssssseeeeenm een 76 Resetting the Projectar EAE A 76 6 Maintaining Your Interactive Whiteboard 77 Preventing Damage to Your Interactive Whiteboard 78 Keeping the Writing Surface 78 Removing Permanent Marker Ink 79 Cleaning the Pen nennen nineteenth nnns 79 Cleaning the SMART UF65 or SMART UF65w Projector 80 Cleaning the Lamp Module and Projector 81 Transporting Your Interactive Whiteboard 89 Contacting SMART Technical 89 Locating Your Projector Serial 90 7 Replacing the SMART UF65 or SMART UF65w Projector Lamp 91 Removing and Replacing the Projector Lamp Module 91 Resetting the Lamp Timer ssssssssseeeeennneeennn 94 A Disabling USB Communications seeseeeeen 95 Disabling the ECP s USB menn 95 By Customer ceo renum but ee tq e e 99 O
4. sess eene 22 Installing the Remote Control 22 Remote Control Buttons 23 Adjusting Projector Settings 24 Using Your Interactive Whiteboard 31 Using the Extended Control Panel 31 Understanding ECP 31 ECP Connection 32 Attaching Peripheral Sources and Outputs to the 33 Video Format Compatibility sse 34 Native Video Format icira ean E ennemis 34 Video Format Compatibility Tables 34 HD and SD Signal Format Compatibility 36 Video System Signal Compatibility 37 4 Remotely Managing Your Interactive Whiteboard 39 Connecting Your Room Control System to the SMART UF65 or SMART UF65w Projector ssseene emen 40 Pin Configuration on the Projector s RS 232 Connector 40 Serial Interface Settings m 40 Projector Programming Commands seen 42 Projector Powerst
5. 64 ECP Power Button Status LED 64 Interactive Whiteboard Indicators and 64 Integrated Interactive Whiteboard Ready Light Status 65 Projector Ready Lights and Projector 66 Projector Error States narape iiaae Hee or Sed Ea sh 67 Your Projector Doesn t Respond to Commands 67 The Projector Overheated Message 68 The Fan Failure Message 68 The Color Wheel Failure Message 69 The Lamp Failure Message 69 The Ready Light Isn t Lit a a 70 Troubleshooting Standard Use 1550 70 Resolving Network Communication 15 065 70 Resolving Audio 56 8 71 Resolving Video 58 8 SRE 71 xii CONTENTS Resolving Image ISSUES sssssssseeeeneeeeennn 72 Accessing the Service Menu sssssssseeeeene eee 76 Retrieving Your Password
6. Interactive Whiteboard Status Ready Light Off Your interactive whiteboard isn t receiving power Confirm that the projector is on Confirm that your interactive whiteboard s USB cable is connected to the ECP On the projector s input output panel check the ECP s 4 pin powered mini DIN connection If nothing changes after you check your connectors call your authorized SMART reseller Solid red Your interactive whiteboard is receiving power but isn t communicating with a computer On the projector s input output panel check the ECP s 7 pin mini DIN connections Confirm that the projector input selection is set to the correct video input source VGA1 for primary computer VGA2 for secondary com puter Confirm that the USB connection from the computer is connected to the appropriate computer connection on the ECP Solid green Your interactive whiteboard is on and communicating with your computer 66 CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM Interactive Whiteboard Status Ready Light Flashing green Your interactive whiteboard is on and communicating with your computer but it s in Mouse mode Confirm that SMART Product Drivers is installed on your computer Flashing amber Your interactive whiteboard system is turning on is in service mode or has detected a firmware error On the projector s input output panel check the ECP s 4 pin powered mini DIN connection If nothing changes after you check
7. e WXGA QVGA VGA SVGA XGA SXGA SXGA and UXGA video format compatibility Native 1024 x 768 resolution SMART UF65 projector OR Native 1280 x 800 resolution SMART UF65w projector Remote management via a serial RS 232 interface e An alert broadcast feature that enables administrators to send notification messages to network connected SMART UF65 or SMART UF65w projector systems for immediate on screen display 3D ready projector using DLP Link technology ensures compatibility with the emerging 3D content ecosystem A self protection timer for a hot re strike of the projector lamp Protected cable routing through the projector housing and a cable cover to prevent tampering and clutter Asafety oriented design that includes boom support with a controlled collapse feature e A secure mounting and installation system that includes An optional projector padlock ring to safeguard the adjustment knob Mounting hardware for solid masonry or framed wall installations The system also includes a safety tether and limit strap Templates and instructions for positioning the system in a safe manner 5 CHAPTER 1 ABOUT YOUR INTERACTIVE WHITEBOARD SYSTEM Extended Control Panel ECP Your system s fully labeled ECP attaches elegantly to your interactive whiteboard s bottom frame The ECP features controls for power source selection and volume adjustment as well as an integrated USB hub that enables y
8. NOTES f you move your interactive whiteboard system to a new location you must readjust it e f your projector requires service you must adjust the replacement projector 16 CHAPTER 2 ADDITIONAL DETAILS FOR INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Tips for Adjusting the Projected Image Refer to these notes when adjusting the projected image as described in the included SMART Board 600i4 and D600i4 Interactive Whiteboard System Installation Instrluctions Project a computer image set to the proper resolution while adjusting the image If you don t have a computer use the projector s default background so that you can see the full projected image clearly Don t use the projector s on screen menu options to make image adjustments Instead use the mechanical adjustments described in the installation document Don t loosen the wingnut on the top of the ball joint too much or the projector won t hold the adjustments you tilt the projector up or lower its mounting boom to raise the image the entire projected image may increase slightly in size during this process and more at the bottom of the projected image than at the top Dont pay attention to the position of the left and right edges relative to your interactive whiteboard when you move the projector left or right until both the top and bottom edges of the image are horizontal When you move the projector forward or backward on the boom to
9. Low Lamp Life Temperature Warning and Fan Lock conditions occur Select the settings you want and then press Submit NOTE The projector sends an alert e mail SMART Alert to your e mail address Press E mail Alert Test to confirm your e mail address by sending a test e mail SMART Alert Test Mail Password Settings This menu provides a security function allowing an administrator to manage projector use and enable the Administrator Password function Submenu Setting Password Description Access Web Management for the first time by pressing the Enable button and entering a password When the password function is enabled the administrator password is required to access Web Management Select Disable to turn the projector on without a password NOTES first time you use the password settings the default password value is four numbers for example 1234 The maximum allowable password length is four numbers or letters If you forget the projector password refer to Retrieving Your Password page 76 Chapter 5 Troubleshooting Your Interactive Whiteboard oystem This chapter provides basic troubleshooting information for your interactive whiteboard system For issues not covered in this section contact your authorized SMART reseller or consult the SMART Support website e System Status and Warning Lights on page 64 Interactive Whiteboard Indicators and Controls on page 64
10. where the air is thin and cooling efficiency is reduced use the projector with the fan mode set to High Cycling power to the projector repeatedly can lock or damage your interactive whiteboard system After you turn off the system wait at least 15 minutes for cooling before starting the system again To prevent tampering or unintentional changes only system administrators should access the service menu Do not share the service menu access code with casual users of your interactive whiteboard system Do not adjust any settings in the service menu other than those listed in the following procedures Changing other settings might damage or affect the operation of your projector and invalidates your warranty If dust or small items prevent pen tray buttons from being pressed or cause constant button contact remove the obstructions carefully Before you clean the SMART UF65 or SMART UF65w projector press the Power button twice on the extended control panel ECP or remote control to put the projector into Idle mode and then allow the lamp to cool for 30 minutes Do not spray cleaners solvents or compressed air near any part of the projector since they can damage or stain the unit Spraying the system could spread a chemical mist on some of the projector s components and lamp resulting in damage and poor image quality Do not allow liquids or commercial solvents of any kind to flow into the projector When transporting your i
11. Control Buttons The projector remote control enables you to access on screen menus and change projector settings Use the remote control s Power button or the ECP s Power button to turn the projector system on or off You can also use the remote control s Input button or the ECP s Input button to switch sources on the projector Number Function Display Mode Mute v7 Description 1 Input Select an input source 2 Menu Show the projector menus 3 9 Left Right Change the menu selections and adjustments Up and w Down arrows 4 Hide Freeze hide or display the image Press once to freeze the image For example you can display a question on the screen while you check your e mail Press again to hide the image that is display a black screen Press again to return to the live image 5 Mode Select a display mode 6 Mute Control mute settings from your audio output device not included 24 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM Number Function Description 7 Power Turn on or turn off the projector 8 w Enter Accept the selected mode or option 9 Volume Up Increase the volume 10 w Volume Down Decrease the volume Adjusting Projector Settings The remote control s Menu button enables you to access the on screen display to adjust the projector settings NOTES There are no projector menu opt
12. Displays the contact name or number for projector support as set by an administrator maximum 16 characters 30 CHAPTER USING YOUR INTERACTIVE WHITEBOARD SYSTEM M Heading Settings Description Language Language Selects language preference e Projector menu support is available in English default Brazilian Portuguese Czech Danish Dutch Finnish French German Greek Iberian Portuguese Italian Korean Japanese Norwegian Polish Russian Simplified Chinese Spanish Swedish and Traditional Chinese Information Lamp Hours Displays the current number of lamp usage hours from 0 to 4000 hours from when it was last reset Eg NOTE Always reset the Lamp Hours after you exchange a lamp Lamp service reminders are based on the current hours of use See To reset the lamp timer on page 94 for details on the lamp hour reset procedure Input Displays the current input source VGA1 VGA2 Composite S Video or None Resolution Displays the projector s current display resolution Firmware Displays the projector s firmware version in x x x x Version format MPU Displays the projector microprocessor s firmware Version version in x x x x format Network Displays the projector s network card version in Version format Model Displays the projector s model number Number Serial Displays the projector s serial number Number 31 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD
13. Routing the Cables When connecting cables from the SMART UF65 projector to SMART Board 660 680 and D680 interactive whiteboards make sure that all cables pass along the top of your SMART Board interactive whiteboard s wall mounting bracket and then down the right side of your interactive whiteboard When connecting cables from the SMART UF65w projector to a SMART Board 685 or D685 interactive whiteboard make sure that all cables pass between the two SMART Board interactive whiteboard wall mounting brackets Space your wall mounting brackets innermost screw holes 4 inches 10 2 centimeters apart to provide full support for your interactive whiteboard s weight Cable Routing for SMART Board 660 680 and D680 Interactive Whiteboards Cable Routing for SMART Board 685 or D685 Interactive Whiteboards NOTE Don t connect the power cable to a power outlet until you ve connected all the cables to the projector and ECP 12 CHAPTER 2 ADDITIONAL DETAILS FOR INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM SMART UF65 or SMART UF65w Projector Connection Diagram You can connect a variety of peripheral devices to your projector including DVD players VCRs document cameras digital cameras and high definition sources as well as peripheral device outputs such as a secondary projector or a flat panel display and powered speakers BO NOTE In some cases you might need to purchase third party adapters
14. SMART Support website for additional information 14 CHAPTER 2 ADDITIONAL DETAILS FOR INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Focusing the Image To focus the projected image use the focus ring located on the bottom of the SMART UF65 or SMART UF65w projector when the projector is facing downward NOTE Ensure that you remove the projector s plastic lens cover To focus and Rotate the focus ring right or left adjust the image until the image is in focus 15 CHAPTER 2 ADDITIONAL DETAILS FOR INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Correcting Alignment Errors Alignment errors occur when the projected image isn t perpendicular to the screen Alignment errors can occur when you mount the SMART UF65 or SMART UF65w projector and the SMART Board 600 or D600 series interactive whiteboard on an uneven surface or a wall that has obstructions or if you swivel the SMART UF65 or SMART UF65w projector too far from your SMART Board 600 or D600 series interactive whiteboard s vertical center From the projector the image path is From the projector the image path is shorter along the top shorter along the bottom From the projector the image path From the projector the image path is shorter along the right side is shorter along the left side Use the instructions in the included SMART Board 600i4 and 060014 Interactive Whiteboard System Installation Instructions to eliminate most image alignment issues
15. SYSTEM Using Your Interactive Whiteboard Refer to the SMART Board 600 and D600 series Interactive Whiteboard Installation and User s Guide for more information on using your interactive whiteboard When you connect your SMART Board interactive whiteboard system to a computer with SMART Product Drivers and SMART software installed you can access the software s full capabilities SMART Notebook enables you to capture and save your notes to a SMART Notebook file or write directly into any Ink Aware application The full capabilities of SMART Notebook include SMART Board Tools and a wide range of digital content The SMART Notebook Help Center contains links to a wide range of information including procedures concepts help with applications SMART Notebook tool descriptions troubleshooting hints and more Access the Help Center by pressing the Help button on the pen tray or from the SMART Board icon g in the Windows notification area or Mac Dock For more resources visit www2 smarttech com st en US Country and then select your country In the Support section of this site you ll find up to date product specific information including setup instructions and specifications The Training Center also has free learning resources hands on lessons and information on how to get more training Using the Extended Control Panel ECP Understanding ECP Functions The ECP gives you control of your interactive whiteboard system s basic options
16. clean Don t use dry erase markers which can be very difficult to remove e If you use dry erase markers erase the ink as soon as possible after use The longer dry erase ink stays on your interactive whiteboard s surface the more difficult it is to remove If erasing doesn t completely remove dry erase ink clean the writing surface with a household glass cleaner such as Windex daily weekly or as required e Remove excess dry erase dust with a damp lint free cloth before using a cleaner Use dry erase marker cleaner such as Expo dry erase cleaner if you can still see marks after using a household glass cleaner Don t spray cleaner directly onto the screen s surface Instead spray a light amount of cleaner on a cloth and then gently wipe the screen Don t allow excess glass or whiteboard cleaner to flow into the crack between the lower frame and the writing surface or into the pen tray recesses Use isopropyl alcohol to remove stubborn stains and ghosting 79 CHAPTER 6 MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM g TIP For information on disinfecting your interactive whiteboard see Disinfecting Your SMART Board Interactive Whiteboard Removing Permanent Marker Ink Stains You can use a high odor dry erase marker to remove marks from a permanent marker because dry erase ink contains solvents that can remove permanent ink Cover the permanent ink with the dry erase ink and then wipe with
17. current blue color setting get cyan cyan current cyan color setting get magenta magenta current magenta color setting get yellow yellow current yellow color setting get videofreeze videofreeze current video freeze setting Source Control Commands These commands control the appearance of your source These settings are unavailable when the projector is off or when the source is disconnected See page 42 for setting absolute and adjustment commands Command Command Target Range Response set displaymode target SMART Presentation displaymode target Bright Classroom Dark Classroom sRGB User set brightness value 0 to 100 brightness value set contrast value 0 to 100 contrast value set whitepeaking value 0 to 10 whitepeaking value set degamma value 0 to 3 degammaz value set red value 0 to 100 red value set green value 0 to 100 green value set blue value 0 to 100 blue value set cyan value 0 to 100 cyan value set magenta value 0 to 100 magenta value set yellow value 0 to 100 yellow value set videofreeze target on videofreeze target off 47 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM Additional VGA Source Controls Your VGA source supports all the general source controls described on page 45 as well as the commands listed in this section These settings are unavailable when the projector is of
18. device by pressing the Input button on the ECP or remote control NOTE If your USB device does not work the device may be malfunctioning or incompatible or the USB port may be disabled See Appendix A Disabling USB Communications on page 95 4 Restore the volume on the ECP s volume dial 34 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM Video Format Compatibility Both the SMART UF65 and SMART UF65w projectors have a native video format and various video format compatibility modes You can change image appearances for certain formats and compatibilities Native Video Format The following table lists the native VESA RGB video formats for the SMART UF65 and SMART UF65w projector Horizontal Pixel Refresh T Frequency Clock j Resoluti Mod Projecto Resolution Mode Ratio Rate Hz kHz MHz SMART 1024x768 XGA 43 60 48 63 5 UF65 SMART 1280x800 WXGA 16 10 60 48 83 5 UF65w Video Format Compatibility Tables The following tables list the projectors compatible VESA RGB video formats by resolution that you can adjust by using the aspect ratio commands described on page 27 SMART UF65 Projector Regium Mode Appena 720 x 400 720x400 85 1 8 1 85 039 Letterbox 640 x 480 VGA 60 4 3 59 94 Full screen 640 x 480 VGA 72 4 3 72 809 Full screen 640 x 480 VGA 75 4 3 75 Full screen 640 x 480 VGA 85 4 3 85 008 Full screen 800 x 600 SVGA 56 4 3 56 25 Full screen 80
19. do not include instructions for installing the SMART UF65 or SMART UF65w projector or ECP Refer to these topics for additional considerations and details for installing your interactive whiteboard system Environmental Requirements on page 8 Choosing an Installation Location on page 10 Recommended Mounting Heights page 10 Routing the Cables on page 11 SMART UF65 or SMART UF65w Projector Connection Diagram on page 12 Focusing the Image on page 14 Correcting Alignment Errors on page 15 Tips for Adjusting the Projected Image on page 16 e Securing the Pen Tray Interactive Whiteboard and Projector on page 17 Installing SMART Software on page 19 8 CHAPTER 2 ADDITIONAL DETAILS FOR INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Environmental Requirements Before installing your SMART Board 600i4 or D600i4 interactive whiteboard system review the following environmental requirements CAUTION Do not operate this unit immediately after moving it from a cold location to a warm location When the unit is exposed to such a change in temperature moisture can condense on the lens and crucial internal parts Allow the system to stabilize to room temperature before operation to prevent possible damage to the unit e Ina high altitude location over 6000 1829 m where the air is thin and cooling efficiency is reduced use the projector with the fan mode set to High Do not place the unit in hot locatio
20. headache eyestrain blurred vision or numbness If you experience any of these symptoms stop viewing 3D content immediately If these symptoms persist consult a doctor Parents and teachers should monitor children and students for adverse effects resulting from viewing 3D content since children and teenagers may be more susceptible than adults to related health risks To avoid adverse effects resulting from viewing 3D content with your interactive whiteboard system observe the following precautions Do not use glasses for viewing any material other than 3D content Maintain a minimum distance of 7 2 m from your interactive whiteboard System s screen Viewing 3D content from too close a distance may result in eyestrain Avoid viewing 3D content for a prolonged period of time Take a break of 15 minutes or longer after every hour of viewing Face the screen squarely when viewing 3D content Viewing 3D content from an angle may cause fatigue or eyestrain Do not attempt to service the projector other than performing routine lamp replacement Other than the lamp module there are no user serviceable parts inside the unit Do not open or disassemble the projector which might cause electric shock IMPORTANT INFORMATION This projector detects its remaining lamp life Replace the lamp when a lamp life warning message appears If you continue to use the projector after the replacement message appears the lamp can
21. image 71 image doesn t appear 73 laptop image 74 network connection 70 Powerbook image 74 projector reset 76 projector stops responding 67 scrolling image 73 signal loss 72 unstable image 74 vertical flickering bar 75 warning lights 64 troubleshooting articles 101 U U S regulations 100 USB controller Ready light 65 USB ports disabling 95 user defined settings 57 user s guides 101 using your interactive whiteboard 31 using your interactive whiteboard System 21 V value based command methods 42 VESA formats 34 VGA input source settings 47 VGA out port enabling your 70 video format compatible formats 34 native 34 video mute 71 video source specification 43 volume control 49 W warning lights 64 warranty 102 web page management 55 accessing 55 Control Panel page 56 E mail Alert page 67 Home page 56 language 56 Password Settings page 62 WEEE directive 99 Toll Free 1 866 518 6791 U S Canada aW or 1 403 228 5940 www smarttech com
22. output Each color has a default value of 100 Adjustments to the color settings register to the User mode Auto Signal Detect Enables or disables signal searching of input connectors Select On to have the projector continuously switch inputs until it finds an active video source Select Off to maintain signal detection in one input 58 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM Submenu Setting Lamp Reminder Description Select On to show or Off to hide the lamp replacement reminder when it appears This reminder appears 100 hours before the recommended lamp replacement Lamp Mode Adjusts lamp brightness to Standard or Economy Standard displays a high quality bright image Economy increases the lamp life by decreasing the brightness of the image Auto Power Off Sets the length of the auto power off countdown timer between 1 and 240 minutes The timer begins to count down when the projector no longer receives a video signal The timer finishes when the projector enters Idle mode Select O to turn off the timer Zoom Adjusts the zoom to the center of the image in or out from 0 to 30 H position RGB input Moves the projected image s horizontal position left or right from to 100 V position RGB input Moves the projected image s vertical position up or down from 5 to 5 Aspect Ratio Adjusts the image output to Fill Screen Match Input o
23. page 34 for appearance descriptions in each mode 28 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM Menu Heading Settings Description Default cont d Startup Screen Press Enter to access the startup screen menu You can then select the type of startup screen SMART Capture User Startup Screen or Preview Startup Screen This screen displays when the projector lamp is starting and an image isn t displayed Press Exit to return to the Default menu SMART displays the default SMART logo on a blue background Capture User Startup Screen closes the on screen display menu and captures the entire projected interactive whiteboard image The captured image is displayed the next time that the on screen display opens D NOTE The capture can take up to one minute depending on the complexity of the background graphic Preview Startup Screen enables you to preview the default or captured startup screen Set to Default Press Enter to access the reset menu Select Yes to confirm the reset or No to cancel it If you select Yes all projector settings reset to their defaults reversing any menu changes you made This action is irreversible Don t adjust this option unless you want to reset all of the applied settings or unless you re advised to by a certified SMART Technical Support Specialist 29 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM
24. prompt on the following line NOTE If no message or an error message appears your serial interface configuration isn t correct Repeat step 3 Type commands to configure your settings NOTES To see alist of available commands type and then press ENTER When you re using a terminal emulation program turn on your program s local echo setting if you want to see characters as you type them 42 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM Projector Programming Commands Projector Powerstate Controls The SMART UF65 or SMART UF65w projector responds to commands only at certain power levels and times There are five projector power states Powering startup On operating Cooling Confirm off Idle Command Inventory The SMART UF65 or SMART UF65w projector responds to the commands in the tables on the following pages To see a list of valid commands in the projector s current power state type and press ENTER NOTES Send a command after the projector sends a command prompt Commands aren t case sensitive Type commands exactly as they appear in the left column of the tables with the proper value or setting in the center column e Check your entries carefully before entering your commands Press ENTER after typing each command After the projector executes a command it generates a response To avoid buffer overrun don t send another command until you r
25. the Color Wheel Failure error message appears and the projector turns off during use the projector has a color wheel issue To resolve the Color 1 Turn off the projector and then wait 15 minutes for it to cool down Wheel Failure idc Disconnect the power cable from the power outlet Wait a minimum of 60 seconds 3 Reconnect the power cable and then turn on the projector 4 Ifthe previous steps don t resolve the issue disconnect the power cable and then contact your authorized SMART reseller The Lamp Failure Message Appears If the Lamp Failure indicator message appears and the lamp turns off during use or won t turn on one of the following issues is occurring lamp is over heating The lamp can overheat due to blocked air vents lamp has reached the end of its life projector has an internal problem To resolve the Lamp 1 Follow the steps 1 to 5 of To resolve the Projector Overheated error Failure error If the lamp doesn t illuminate turn off the projector and wait 15 minutes for it to cool down 3 Disconnect the power cable 4 Replace your lamp according to the instructions on page 87 5 Ifthe projector still doesn t turn on or it continues to display the lamp error message disconnect the power cable and then contact your authorized SMART reseller To resolve your unlit Ready light issue To resolve network communication issues 70 CHAPTER 5 TR
26. the projector you must access the lamp module page 81 e vacuum the lamp module and projector vents page 83 replace the lamp module and lamp cover page 84 You require a Phillips No 2 screwdriver to perform the following procedure WARNING Read the warnings and other important information at the beginning of this document before attempting this procedure Disconnect the power to the projector before performing the following procedure B NOTE You may find the following procedures easier if you remove the projector from the boom see To remove the projector from the boom on page 88 Accessing the Lamp Module To access the lamp module remove the lamp cover and then remove the lamp from the projector 1 Turn off the projector by pressing the Power button twice on the remote control or ECP to put the system into Idle mode 2 Wait at least 30 minutes for the projector to completely cool down and then disconnect the power cable from the power outlet 3 Remove the cable cover and then disconnect all cables from the projector 82 CHAPTER 6 MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM 4 Pull off the outer lamp cover with your finger and set it aside 5 Using a Phillips No 2 screwdriver loosen the two screws on the inner lamp module The screws remain captive inside the lamp module 6 Pull up on the lamp module s handle and then remove the lamp 83 CHAPTER 6 MAINTAINING YOU
27. the service menu other than those listed in the following procedures Changing other settings might damage or affect the operation of your projector and invalidates your warranty Retrieving Your Password If you forget the projector s password you can retrieve it by accessing the projector service menu directly from the projector or from the web page s password settings menu see page 62 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left and Up 2 Scroll to the Password Get field and then press Enter on the remote control The password appears on the screen 3 Record the password 4 Scroll to the Exit field and then press Enter on the remote control to exit the projector service menu Resetting the Projector At some point during troubleshooting you may need to reset all projector settings IMPORTANT This option is irreversible 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left and Up 2 Scroll to the Factory Reset field and then press Enter 3 Scroll to the Exit field and then press Enter to exit the projector service menu Chapter 6 Maintaining Your Interactive Whiteboard System This chapter includes methods for preventing damage to and properly cleaning your SMART Board 600i4 or D600i4 interactive whiteboard system Preventing Damage to Your Interactive Whiteboard on page
28. your interactive whiteboard system before cleaning it Follow these guidelines to clean the projector Wipe the exterior of the projector using a lint free cloth f necessary use a soft cloth moistened with a mild detergent to clean the projector housing Do not use abrasive cleaners waxes or solvents Avoid touching the lens If it is necessary to clean the lens Use liquids or commercial solvents such as glass cleaners to clean the lens but do not spray them directly on the system Use protective gloves and dip a lint free cloth such as Purestat PW2004 in an anti static solvent such as Hyperclean EE 6310 Gently wipe the lens from the center to the edge Disconnect the product from its power source when it s not used for a long period viii IMPORTANT INFORMATION Contents Important Information 5 eer hte tage ea RR Re eu ee a CERE i Read Ihis Section ce als ra pasa dc ctia ca nid ate x ida ccn i Safety Warnings Cautions and Important Information ii 1 About Your Interactive Whiteboard System 1 SMART Board 600i4 or D600i4 Interactive Whiteboard System Features 2 Interactive Whiteboard Features 3 Introducing SMART Board D600 Series Interactive Whiteboards 3 SMART UF65 or SMART UF65w Projector System Fea
29. 0 x 600 SVGA 60 4 3 60 317 Full screen 800 x 600 SVGA 72 4 3 72 188 Full screen 800 x 600 SVGA 75 4 3 75 Full screen 800 x 600 SVGA 85 4 3 85 061 Full screen 832 x 624 MAC 16 4 3 74 55 Full screen 35 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM ide Rud 1024 x 768 XGA 60 4 3 60 004 Full screen 1024 x 768 XGA 70 4 3 70 069 Full screen 1024 x 768 XGA 75 4 3 75 029 Full screen 1024 x 768 XGA 85 4 3 84 997 Full screen 1024 x 768 MAC 19 4 3 74 7 Full screen 1152 x 864 SXGA1 75 4 3 75 Full screen 1280 x 768 SXGA1 75 1 67 1 60 Letterbox 1280 x 800 WXGA 16 10 60 Letterbox 1280 x 800 WXGA 16 10 58 2 Letterbox 1280 x 960 Quad VGA 60 4 3 60 Full screen 1280 x 960 Quad VGA 85 4 3 85 002 Full screen 1280 x 1024 SXGA3 60 5 4 60 02 Letterbox 1280 x 1024 SXGA3 75 5 4 75 025 Letterbox 1280 x 1024 SXGA3 85 5 4 85 024 Letterbox 1400 x 1050 SXGA 4 3 59 978 Full screen 1600 x 1200 UXGA 4 3 60 Full screen SMART UF65w Projector Mode RM ate SAANS 720 x 400 720x400_85 9 5 85 039 Letterbox 640 x 480 VGA 60 4 3 59 94 Pillarbox 800 x 600 VGA 72 4 3 72 809 Pillarbox 800 x 600 VGA 75 4 3 75 Pillarbox 800 x 600 VGA 85 4 3 85 008 Pillarbox 800 x 600 SVGA 56 4 3 56 25 Pillarbox 800 x 600 SVGA 60 4 3 60 317 Pillarbox 800 x 600 SVGA 72 4 3 72 188 Pillarbox 800 x 600 SVGA 75 4 3 75 Pillarbox 800 x 600 SVGA 85 4 3 85 061 Pillarbox 36 CHAPTER 3 U
30. 100V 240V 50 Hz 60 Hz Un 9 ee Co do d9 O W 4 pin power mini DIN 5V 2A connector reserved for ECP harness cable 2 T pin mini DIN connector reserved for ECP harness cable 3 Audio L connector for composite video connector 4 Audio R connector for composite video connector 5 Audio 2 input connector for VGA2 In connector 6 Audio 1 input connector for VGA1 In connector Audio Out connector 8 USB connector for service 9 Power socket 10 RS 232 connector 11 Networking connector RJ45 12 VGA output 13 CHAPTER 2 ADDITIONAL DETAILS FOR INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM 13 VGA1 In connector PC analog signal component video input 14 VGA2 In connector PC analog signal component video input 15 Composite video input connector 16 S video input connector 17 Audio L connector for S video connector 18 Audio R connector for S video connector NOTES Remove the cable cover to access the connection panel To connect your SMART Board 600 or D600 series interactive whiteboard see the SMART Board 600 and D600 Series Interactive Whiteboard Installation and User s Guide To connect accessories to your SMART Board interactive whiteboard refer to the documents included with the accessories and consult the
31. 102 H hardware environmental compliance 99 harness cable ECP 5 high definition signals 36 Home page 56 image custom adjustment options 25 57 display mode presets 24 57 doesn t appear 73 freezing 71 poor quality 73 PowerBook and laptop 74 sRGB standard 57 synchronization delay 72 user mode 57 inquiries 102 installing correcting alignment errors 15 environmental requirements 8 focusing the image 14 tips for adjusting the projected image 16 K keystone correcting alignment errors 15 tips for adjusting the projected image 16 L lamp module recycling 91 replacing 87 lamp timer resetting 94 Lamp Warning e mail alert 62 language selection 56 lens cleaning 80 Limited Equipment Warranty 102 Low Lamp Life e mail alert 62 M management information base MIB 55 MIB file 55 mute 71 N native video format 34 network port enabling your 70 O online support 101 105 INDEX p packaging 100 Password Settings page 62 pen tray cleaning 79 tools 6 pens 6 poor image quality 73 powerstate controls 44 projector additional VGA controls 47 audio output controls 49 cleaning 80 compatible interactive whiteboards 3 composite video controls 48 enabling network port 70 enabling VGA out port 70 general source controls 45 language selection 56 network controls 50 password retrieval 76 powerstate controls 44 remote control 5 22 replacing the lamp
32. 78 e Keeping the Writing Surface Clean on page 78 e Cleaning the Pen Tray on page 79 Cleaning the SMART UF65 or SMART UF65w Projector on page 80 Transporting Your Interactive Whiteboard System on page 85 Contacting SMART Technical Support on page 85 78 CHAPTER 6 MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Preventing Damage to Your Interactive Whiteboard Although your SMART Board interactive whiteboard s surface is very durable take the following precautions to prevent damage to the interactive screen and other components Don t use sharp or pointed objects such as ballpoint pens or pointers as writing tools Don t use abrasive erasers or harsh chemicals when cleaning your product Don t leave adhesive tape on the writing surface for extended periods Lifting the tape might remove the coating on your interactive whiteboard s screen Don t set up and use your interactive whiteboard an area with excessive levels of dust humidity or smoke Keeping the Writing Surface Clean IMPORTANT Before you clean your interactive whiteboard shut down your computer or disconnect the USB cable from your interactive whiteboard so that you do not scramble the desktop icons or inadvertently activate applications when you wipe your interactive whiteboard s screen With proper care your SMART Board interactive whiteboard will provide years of trouble free service Follow these tips to keep the screen surface
33. ANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM Home The Home menu page displays basic projector information and enables you to select the on screen display language Submenu Setting Description Language Displays language options Projector Information Displays current projector information Control Panel This menu enables you to manage the projector audio and video status alerts and appearances using an Internet browser Submenu Setting Description Power Turns the projector on or puts it into Idle standby mode Select the Power ON or Power OFF button Restore All Projector Returns projector settings to default values or Defaults refreshes the current settings Select Submit or Refresh EJ NOTE The Submit option is irreversible and resets all values Volume Increases and decreases the projector s volume from 20 to 20 Mute Turns the mute settings On or Off Select On to mute the projector s sound and Off to turn off mute Volume Control Enables volume control on the ECP Select On to enable volume adjustment and select Off to disable volume adjustment if you prefer to use your audio system or speaker not included controls Closed Captioning Turns the closed captions feature On or Off Language Sets the closed captioning language to CC1 or CC2 Typically CC1 displays American English subtitles while CC2 displays other regional languages such as French or Spanish depending on television channel o
34. Additionally you can connect peripheral device sources or outputs directly to the ECP as described on page 33 You can use the ECP s Power button or the remote control s Power button to turn on or turn off the projector system You can use the Input button or the remote control s Input button to switch sources on the projector d IMPORTANT There are no projector menu options on the ECP Keep your remote control in a safe place because the ECP is not a substitute for the remote control Do not disconnect existing USB plugs on the ECP to connect other peripherals because you could disconnect controls for your interactive whiteboard or host computer 32 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM ECP Connection Diagram Front View Rear View Number Function 1 Power and status LED 2 Input 3 Volume control 4 USB B receptacle for your primary computer NOTE This USB receptacle is active only when you select VGA1 as the projector input source 5 DB15 socket ECP harness cable only 6 USB A receptacle for USB storage devices 7 RCA jack composite video input for peripheral devices such as a DVD or Blu ray Disc player 8 RCA jack audio right input 9 RCA jack audio left input To attach a peripheral source or output to your projector 33 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM Number Function 10 USB B receptacle for secondary computer
35. ECP and then waiting for the projector to turn on completely The ECP s power light turns solid green when the system starts 6 Wait five minutes for the projector to warm up f you removed the projector from the boom replace it see To replace the projector on the boom on page 91 NOTE You may need to adjust the projected image after performing the previous procedures For more information see the included SMART Board 600i4 and D600i4 Interactive Whiteboard System Installation Instructions and the tips on page 16 85 CHAPTER 6 MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Transporting Your Interactive Whiteboard oystem Save your original SMART Board 600i4 or D600i4 interactive whiteboard system packaging so that it s available if you need to transport your interactive whiteboard system When required repack it with as much of the original packaging as possible This packaging was designed with optimal shock and vibration protection If your original packaging is no longer available purchase the same packaging directly from your authorized SMART reseller If you prefer to use your own packaging materials make sure you adequately protect your unit Ship your interactive whiteboard in an upright position to deter shippers from placing heavy objects on it Contacting SMART Technical Support See Appendix B Customer Support on page 101 for technical support contact information Before contacting SMART Technica
36. HE SMART UF65 OR SMART UF65W PROJECTOR LAMP To remove and replace 1 Remove the outer lamp cover with your finger and set it aside the projector lamp module 2 Using a Phillips No 2 screwdriver loosen the two screws on the inner lamp module The screws remain captive inside the lamp module 3 Pull up on the lamp module s handle and then remove the lamp To replace the projector on the boom 91 CHAPTER 7 REPLACING THE SMART UF65 OR SMART UF65W PROJECTOR LAMP Put the old lamp in a secure container Handle the old lamp gently until you recycle or dispose of it IMPORTANT Recycle or dispose of the lamp module according to your local waste authority Remove the replacement lamp module from its packaging CAUTION Do not touch any part of the lamp module except the housing Place the replacement lamp module in the lamp slot push the lamp all the way down and then tighten the lamp locking screws until they re secure Replace the outer lamp cover When you ve replaced the lamp module and lamp cover replace the projector on the boom N WARNING Two people are required to replace the projector 1 2 Using two hands put the projector back on the boom by aligning the hooks with the slots on the projector CAUTION Hold the projector firmly when reattaching it to the boom Secure the projector to the plate with the screw that you retained when you removed the projector f
37. OUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM The Ready Light Isn t Lit If your Ready light isn t lit one of the following issues is occurring There was a power outage or a power surge Acircuit breaker or a safety switch was tripped The projector isn t connected to the power source projector has an internal problem 1 Check the power source and then make sure all cables are connected Confirm that the projector is connected to an active power outlet Make sure the pins on the connectors aren t broken or bent Make sure the Hide Display feature on the remote is disabled See page 23 a Boo N If the previous steps don t resolve the issue disconnect the power cable and then contact your authorized SMART reseller Troubleshooting Standard Use Issues Standard use issues may occur during the life of the projector due to normal projector wear or deliberate user changes to your system These issues can also occur as a result of input equipment wear or other events such as power failures Resolving Network Communication Issues If you don t have network access perform the following procedure to troubleshoot your system 1 Ensure that your network s RJ45 cable is properly connected to the modular cable connection on the projector s connection panel 2 Ensure that the LAN warning light on the projector is green To activate the LAN use the vgaoutnetenable on RS 232 command see page 54 o
38. PAL 60 4 3 15 73 59 94 4 43 NTSC 4 43 4 3 15 73 59 94 4 43 Chapter 4 Remotely Managing Your Interactive Whiteboard oystem This chapter includes detailed instructions on how to set up your computer or room control system to remotely manage your SMART Board 600i4 or D600i4 interactive whiteboard system settings through an RS 232 serial interface Connecting Your Room Control System to the SMART UF65 or SMART UF65w Projector on page 40 Projector Programming Commands on page 42 Simple Network Management Protocol SNMP on page 55 Web Page Management on page 55 40 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM Connecting Your Room Control System to the SMART UF65 or SMART UF65w Projector By connecting a computer or room control system to the SMART UF65 or SMART UF65w projector s RS 232 serial interface you can select video inputs start up or shut down your interactive whiteboard system and request information such as projector lamp use current settings and network addresses Pin Configuration on the Projector s RS 232 Connector The following table provides the pin configuration on the SMART UF65 or SMART UF65w projector This pin configuration follows a three wire connection so that a straight through male to female RS 232 serial cable connects to the projector s serial interface in the following arrangement Pin Number Projector s Female RS 232 Connector 2 Transmit 3 Receive 5 Si
39. PLEASE THINK BEFORE YOU PRINT SMART Board 60014 and D60014 Interactive Whiteboard Systems Configuration and User s Guide Extraordinary made simple SMART Product Registration If you register your SMART product we ll notify you of new features and software upgrades Register online at www smarttech com us Product Registration Keep the following information available in case you need to contact SMART Technical Support Serial Number Date of Purchase FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Trademark Notice SMART Board SMART Notebook the SMART logo and smarttech are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Microsoft Windows and Internet Explorer are registered trademarks or trademarks of Microsoft Corporat
40. Projector Ready Lights and Projector Status on page 66 Projector Error States on page 67 Troubleshooting Standard Use Issues on page 70 Accessing the Service Menu on page 76 64 CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM oystem Status and Warning Lights This section describes your SMART Board 600i4 or 060014 interactive whiteboard System s three status and warning light regions and their patterns Refer to these tables to troubleshoot your interactive whiteboard ECP or projector If you re unable to restore the system to a normal operating state record the behavior of the lights and then call your authorized SMART reseller ECP Power Button Status LED The ECP s main power button also functions as a status LED ECP Status LED Status Off The projector system isn t receiving power Confirm that the projector is on and that the power cable is connected Confirm that your power supply is on and active At the projector check your power cable and the ECP s 4 pin powered mini DIN connection At the ECP check the DB15 connector If nothing changes after you check your connectors and power supply call your authorized SMART reseller Solid amber The projector is receiving power but is turned off Flashing green The projector is receiving power and is turning on Solid green The projector is on and the ECP is receiving power and is communicating with the projector Flashing Your interact
41. R INTERACTIVE WHITEBOARD SYSTEM 7 Gently place the lamp module on your work area with the handle facing downward Vacuuming the Lamp Module and Projector Vents After you remove the lamp cover and lamp module vacuum the lamp module and projector vents To vacuum the 1 Use a vacuum cleaner to thoroughly vacuum each side of the lamp module for lamp module and 10 seconds projector vents 2 Thoroughly vacuum the three top vents the lamp slot and the I O panel vent on the projector as indicated in the following images for 10 seconds each I O Panel Vent ea To replace the lamp module and lamp cover 84 CHAPTER 6 MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Replacing the Lamp Module and Lamp Cover After you vacuum the lamp module and projector vents replace the lamp module and cover and then reconnect the cables attach the cable cover and turn on the projector 1 Place the lamp module back in the lamp slot push the lamp all the way down and then tighten the lamp locking screws until they re secure 2 Replace the outer lamp cover 3 Connect all cables to the projector and then attach the cable cover 4 Connect the power cable to a power outlet 5 Confirm that the projector is operating and that the lamp module is correctly installed by pressing the Power button once on the remote control or
42. RACTIVE WHITEBOARD SYSTEM Powerstate Controls These commands turn on or turn off the projector and request the projector s current powerstate The projector s powerstate determines whether or not certain commands are available at that time These settings are always available even when the projector is off Command Response on powerstate field off powerstate field off now powerstate field get powerstate powerstate field Powerstate Command Description Command Description on Turns on the projector off Starts the shutdown process A dialog box appears with the message Press Power Button to Turn off Projector You must send a second Off command within 10 seconds to completely turn off the projector off now Shuts down the projector immediately You can t delay or cancel this command get powerstate Indicates the projector s current powerstate Powerstate Response Field Description Field Description Powering The projector is turning on On The projector is on Cooling The projector is cooling Confirm off Confirm off is a non selectable powerstate that is returned during stage one of the two button off sequence Idle The projector is off but still receiving power standby 45 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM Source Selection Controls These commands switch input sources The source type determines which commands can be acce
43. SING YOUR INTERACTIVE WHITEBOARD SYSTEM A Refresh Match Input Resolution Mode a sis iiS 832 x 624 MAC 16 4 3 74 55 Pillarbox 1024 x 768 XGA 60 4 3 60 004 Pillarbox 1024 x 768 XGA 70 4 3 70 069 Pillarbox 1024 x 768 XGA 75 4 3 75 029 Pillarbox 1024 x 768 XGA 85 4 3 84 997 Pillarbox 1024 x 768 MAC 19 4 3 74 7 Pillarbox 1152 x 864 SXGA 75 4 3 75 Pillarbox 1280 x 768 WXGA 60 1 67 1 60 Letterbox 1280 x 960 Quad VGA 60 4 3 60 Letterbox 1280 x 960 Quad VGA 85 4 3 85 002 Letterbox 1280 x 960 SXGA3 60 5 4 60 02 Pillarbox 1280 x 1024 SXGA3 75 5 4 75 025 Pillarbox 1400 x 1050 SXGA3 85 5 4 85 024 Pillarbox 1600 x 1200 SXGA 4 3 59 978 Pillarbox 1600 x 1200 UXGA 60 4 3 60 Pillarbox HD and SD Signal Format Compatibility The following tables list the projectors high definition and standard definition format signal compatibility that you can adjust by using the aspect ratio commands described on page 27 SMART UF65 Projector Signal Format Aspect Horizontal Vertical Match Input 9 Ratio Frequency kHz Frequency Hz Appearance 480i DVD player 4 3 15 73 59 94 Full screen 640 x 480 567i DVD player 5 4 15 63 50 Letterbox 720 x 576 720p 16 9 44 96 59 94 Letterbox 720p 16 9 35 50 Letterbox 1080i 16 9 33 7 59 94 Letterbox 10801 16 9 28 1 50 Letterbox 37 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM SMART UF65w Projector Aspect Horizontal Verti
44. SNMP agent supports SNMP version 1 Upload the MIB file to your SNMP management system application and then use it as described in your application s user guide Web Page Management In addition to SNMP and RS 232 controls you can access advanced setup features via the projector s web page This web page enables you to access and manage the projector from a remote location using any computer connected to your intranet NOTE To access the web page your browser must support JavaScript Most commonly used browsers such as Internet Explorer amp or Firefox amp support JavaScript Accessing Web Page Management Before accessing the web page you must attach the network cable to your projector see the SMART UF65 or SMART UF65w Projector Connection Diagram on page 12 When you first connect your projector to a network an IP address appears on the on screen display NOTE You can also view the IP address by accessing the projector s Network Settings menu page as described on page 60 1 Start your Internet browser 2 Enter the IP address into the address line field and then press ENTER The SMART UF65 Projector Settings or SMART UF65w Projector Settings window appears 3 Select the menu options in the left pane to access the settings on each page 4 Select settings or type them with your computer s keyboard and then press the Submit or action button next to each setting you change 56 CHAPTER 4 REMOTELY M
45. SYSTEM M best Settings Description Default Lamp Mode Adgjusts lamp brightness to Standard or Economy cont d Standard displays a high quality bright image Economy increases the lamp life by decreasing the brightness of the image Auto Power Sets the length of the auto power off countdown timer Off between 1 and 240 minutes The timer begins to count minutes down when the projector no longer receives a video signal The timer finishes when the projector enters Idle mode Select 0 to turn off the timer Zoom Adjusts the zoom to the center of the image in or out from 0 to 30 These settings affect image adjustments done mechanically to the boom Projector ID Displays the projector s unique ID number from 0 to 99 within your organization s network Aspect Ratio Adjusts the image output to Fill Screen Match Input or 16 9 Fill Screen produces an image that fills the entire screen with stretching and scaling Match Input matches the projector s aspect ratio to the input s aspect ratio with black bands appearing along the top and bottom edge of the screen horizontally in letterbox format or with black bands appearing along the left and right edge of the screen vertically in pillarbox format 16 9 changes the output to 16 10 by letterboxing the image which is recommended for use with HDTV and DVDs enhanced for wide screen television B NOTE See Video Format Compatibility Tables on
46. The projector might shut down automatically See The Fan Failure Message Appears on page 68 to troubleshoot the projector Off Solid red The projector has a color wheel issue See The Color Wheel Failure Message Appears on page 69 to troubleshoot the projector Solid amber Flashing red The projector has a lamp issue See The Lamp Failure Message Appears on page 69 to troubleshoot the projector Off Off The projector isn t receiving power See The Ready Light Isn t Lit on page 70 to troubleshoot the projector Projector Error States System administrators can solve or troubleshoot the following projector error states on their own prior to contacting technical support Performing an initial troubleshooting on your projector will reduce the time of a support call Your Projector Doesn t Respond to Commands If your projector doesn t respond to commands or if it starts to display code after you entered a command perform the following procedure Turn off the projector and then wait 15 minutes for it to cool down Disconnect the power cord from the power outlet Wait a minimum of 60 seconds Reconnect the power cord Boo Restart the projector 68 CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM The Projector Overheated Message Appears If the Projector Overheated indicator message appears and the projector turns off during use one of the following issues is occurring Th
47. a lint free soft cloth while the ink is still wet If any trace of the ink remains spray a lint free cloth with a glass or whiteboard cleaner and then wipe the area clean g TIP When removing permanent marker ink don t use low odor or non scented dry erase markers which don t contain the appropriate solvents Cleaning the Pen Tray If the infrared sensors in the bottom of the pen tray s recesses become obstructed by dirt the sensors won t detect when you remove a pen or the eraser The recessed LED indicators won t illuminate and the lifted tool won t work C lo 7 Infrared Sensors To clean a sensor moisten a cotton swab with a household glass cleaner such as Windex and then carefully clean the infrared transmitter and receiver NOTE There are no user serviceable parts inside the pen tray Only qualified personnel should disassemble the pen tray If dust or a small object prevents you from pressing a button or causes a button to stick remove the object carefully 80 CHAPTER 6 MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Cleaning the SMART UF65 or SMART UF65w Projector WARNING Cleaning a boom mounted projector may result in a fall and injury Use caution when climbing a ladder CAUTION Before you clean the SMART UF65 or SMART UF65w projector press the Power button twice on the ECP or remote control to put the s
48. always handle the fragile lamp assembly with care Use gloves when touching the lamp Do not touch the lamp with your fingers Do not remove any screws other than those specified in the lamp replacement instructions Recycle or dispose of the lamp module as hazardous waste in accordance with local regulations v IMPORTANT INFORMATION e When returning the projector to the boom replace all of the screws that you removed when you removed the projector Failure to do so can result in the projector falling from the boom causing personal injury or product damage e To reduce the risk associated with a leaking battery in your projector s remote control Use only the specified coin cell type battery Orient the battery s plus and minus terminal according to the markings on the remote control Remove the battery when the remote control is unused for an extended period Do not heat disassemble short or recharge the battery or expose it to fire or high temperatures Avoid eye and skin contact if the battery has a leak Dispose of the exhausted battery and product components in accordance with applicable regulations CAUTIONS Do not operate this unit immediately after moving it from a cold location to a warm location When the unit is exposed to such a change in temperature moisture can condense on the lens and crucial internal parts Allow the system to reach room temperature before operati
49. ate 42 Command Memo erion E nein dnte innen 42 Value Based Command Methods 42 Powerstate Controls sssssssessssee eee ennemis 44 Source Selection Controls sssssss eee 45 General Source Controls sss 45 Additional VGA Source Controls 47 xi CONTENTS Additional Composite Video Source Controls 48 Audio Output Controls sss 49 Network Controls enean ar rece D got eae Se RU PERDU EORR 50 System Controls iei ree ime p c deris 51 Simple Network Management Protocol 55 Web Page Management ssssssssssee enm eene mme 55 Accessing Web Page 55 OMG me TE ES 56 GControl Pariel rei dat netter tette i Re eae Pe 56 slug 2 ett 60 Network Settings 60 E mall rc dete nen egeat aS 61 Password Settings iced dee edd add ove eee dod cod adus 62 5 Troubleshooting Your Interactive Whiteboard 63 System Status and Warning
50. automatically switching source inputs 26 B batteries 99 remote control 22 before installing your system 10 environmental requirements 8 blue screen appears 72 Bright Room mode 57 C Chinese regulations 100 cleaning 78 lens 80 pen tray 79 removing permanent marker stains 79 SMART UF65 or SMART UF65w projector 80 color adjustment 25 57 command list additional VGA controls 47 audio output controls 49 composite video controls 48 general source controls 45 network controls 50 powerstate controls 44 Source selection controls 45 system controls 51 compatibility high definition signals 36 standard definition signals 36 VESA RGB signals 34 video system signal 37 Consumer Product Safety Improvement Act 100 contact information 102 Control Panel page 56 covered electronic devices 100 custom source settings 25 57 customer support 101 102 customizing display settings 57 D damage preventing 78 Dark Room mode 57 disabling USB ports 95 display mode presets 24 57 documentation 101 E ECP functions 31 overview 5 EIP regulations 100 104 INDEX E mail Alert page 61 enabling your network port 70 enabling your VGA out port 70 environmental compliance See hardware environmental compliance eraser 6 European Union regulations 99 Extended Control Panel ECP about 5 functions 31 overview 5 F Fan Lock e mail alert 62 fan speed 59 G general inquiries
51. cal Match Input Signal F t ignal Forma Ratio Frequency kHz Frequency Hz Appearance 480i 525i 4 3 15 73 59 94 Full screen 480p 525p 4 3 31 47 59 94 Full screen 576i 625i 5 4 15 63 50 Pillarbox 576p 625p 5 4 31 25 50 Pillarbox 720p 750p 16 9 45 59 94 Letterbox 720p 750p 16 9 37 5 50 Letterbox 10801 1125i 16 9 33 75 59 94 Letterbox 10801 11251 16 9 28 13 50 Letterbox 1080p 1125p 16 9 67 5 59 94 Letterbox 1080p 1125p 16 9 56 25 50 Letterbox Video System Signal Compatibility The following tables list the projector s video system signal compatibility particularly those delivered over S Video and Composite video connectors that you can adjust by using the aspect ratio commands described on page 27 B NOTE The Match Input and 16 9 commands deliver all video modes with black bands along the top and bottom edge of the screen in letterbox format SMART UF65 Projector Video Mode Aspect Horizontal Vertical Color Signal Ratio Frequency kHz Frequency Hz MHz NTSC 4 3 15 73 29 96 3 58 PAL 4 3 15 62 25 4 43 SECAM 4 3 15 62 25 4 25 fob 4 06 for 38 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM SMART UF65w Projector Video Mode Aspect Horizontal Vertical Color Signal Ratio Frequency kHz Frequency Hz MHz NTSC 4 3 15 73 59 94 3 58 PAL 4 3 15 63 50 4 43 SECAM 4 3 15 63 50 4 25 4 41 PAL M 4 3 15 73 59 94 3 58 PAL N 4 3 15 63 50 3 58
52. cation 3 CHAPTER 1 ABOUT YOUR INTERACTIVE WHITEBOARD SYSTEM Interactive Whiteboard Features Your SMART Board 600 or D600 series interactive whiteboard includes many features of earlier SMART Board interactive whiteboards such as a resistive touch screen and a pen tray The SMART Board 600 or D600 series performs best with the SMART UF65 or SMART UF65w projector because of its exceptional color performance and input response Other features of your interactive whiteboard include A pen tray that automatically detects when you pick up a pen tray pen or the eraser Pen tray buttons that activate the on screen keyboard right click and Help functions A durable hard coated surface optimized for projection and easily cleaned with whiteboard cleaner A standard USB interface to connect your SMART Board interactive whiteboard to the extended control panel ECP A security cable lock feature that enables you to lock your interactive whiteboard to help safeguard it from theft For more information about your SMART Board interactive whiteboard see the SMART Board 600 and D600 Series Interactive Whiteboard Installation and User s Guide Introducing SMART Board D600 Series Interactive Whiteboards SMART Board interactive whiteboards are now available in two series The SMART Board 600 series is the standard interactive whiteboard The SMART Board D600 series offers dual user capabilities enabling two users to
53. cleaning the SMART UF65 or SMART UF65w projector Designed for pollution degree 1 P1 as per EN61558 1 which is defined as No pollution or only dry non conductive pollution Electrostatic discharge ESD EN61000 4 2 severity level 4 for direct and indirect ESD No malfunction or damage up to 8kV both polarities with a 330 ohm 150 pF probe air discharge Unmated connectors meet no malfunction or damage up to 4kV both polarities for direct contact discharge Cables All SMART Board 60014 or 060014 interactive whiteboard system cables should be shielded to prevent potential accidents and degraded video and audio quality Conducted and radiated emissions EN55022 CISPR 22 Class A 10 CHAPTER 2 ADDITIONAL DETAILS FOR INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Choosing an Installation Location Choose a location for your SMART Board 600i4 or D600i4 interactive whiteboard System that s far from bright light sources such as windows or strong overhead lighting Bright light sources can cause distracting shadows on your interactive whiteboard and can reduce the contrast of the projected image Select a wall with a flat regular surface and minimum clearance to accommodate your interactive whiteboard system Install the projector and your interactive whiteboard on the same flat surface For best presentation alignment mount your interactive whiteboard system in a location central to your audience s viewing dire
54. control enables you to access on screen projector menus and change projector settings Installing the Remote Control Battery Follow this procedure to use the remote control for the first time or to replace the remote control battery fi WARNINGS Reduce the risk associated with a leaking battery in the projector s remote control by following these practices Use only the specified coin cell type battery Orient the battery s plus and minus terminals according to the markings on the remote control Remove the battery when the remote control is unused for an extended period Do not heat disassemble short or recharge the battery or expose it to fire or high temperatures Avoid eye and skin contact if the battery has a leak Dispose of the exhausted battery and product components in accordance with applicable regulations To access or replace the 1 Hold down the side release on the left side remote control battery of the battery holder and pull the battery holder completely out of the remote control 2 Remove the plastic sheet inside the battery holder and then insert a CR2025 coin cell battery into the battery holder g TIP Make sure that the positive and negative signs on the battery terminals align with the correct signs on the battery holder 3 Re insert the battery holder into the remote control 23 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM Remote
55. ction For mobile installation or adjustable installation options contact your authorized SMART reseller WARNING When mounting the projector boom on a framed or hollow wall attach both the mounting bracket and safety tether to a stud to safely support the projector s weight If you use only drywall anchors the drywall can fail resulting in product damage and possible personal injury f you remove the bolt supporting the limit strap the projector s boom will be free to swing Make sure that the bolt is tightened and never remove it from the unit without first supporting the projector boom Recommended Mounting Heights SMART includes a mounting template with each of its SMART Board 600i4 or D600i4 interactive whiteboard systems If you lose this template contact your authorized SMART reseller Using this template ensures that you Mount the projector at a safe height for head space clearance while maintaining enough space for airflow and installation access above the unit Position the projector at the correct height above your interactive whiteboard to align the projected image with the touch screen Dimensions on the template recommend a distance from the floor suitable for adults of average height although you should consider the general height of your user community when you choose a position for your interactive whiteboard 11 CHAPTER 2 ADDITIONAL DETAILS FOR INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM
56. d Target Range Response set volume value 20 to 20 volume value set mute target on mute target off set volumecontrol target volumecontrol target off set cc target cc1 cc target cc2 off NOTE Typically CC1 displays American English subtitles while CC2 displays other regional languages such as French or Spanish depending on television channel or media setup 50 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM Network Controls These commands control your projector s network status and settings These settings are always available even when the projector is off Network Information Commands These commands inform you of the current network settings Command Response get netstatus netstatus connected netstatus disconnected netstatus disabled get dhcp dhcp current DHCP status get ipaddr ipaddr current IP address get subnetmask subnetmask current subnet work mask number get gateway gateway current network gateway get primarydns primarydns current primary domain name number get macaddr macaddr current MAC address Network Control Commands These commands control your network settings Command Command Target Range Response set dhcp target on dhcp current off set ipaddr target 0 0 0 0 to ipaddr current 255 255 255 255 set subnetmask target 0 0 0 0 to subnetmask current 255 255 255 255 set gateway target 0 0 0 0 t
57. d that its volume isn t set to the lowest position 6 Ifthe previous steps don t resolve the issue contact your authorized SMART reseller Resolving Video Issues If your projector has a frozen image perform the following procedure To resolve a frozen image 1 Ensure that the Hide Display feature is off Press the Hide Display button on the projector s remote control to hide or show the display 2 Ensure that your source device such as your DVD player or computer isn t malfunctioning Turn off the projector and then wait 15 minutes for it to cool down Disconnect the power cord from the power outlet Wait a minimum of 60 seconds Reconnect the power cord Restart the projector Sr e w If the previous steps don t resolve the issue contact your authorized SMART reseller To resolve loss of signal issues 72 CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM Resolving Image Issues Computers peripherals source inputs and their connection cables may not be set up correctly to transmit their signals to your SMART Board interactive whiteboard system Refer to Video Format Compatibility on page 34 and the following section to help resolve these issues Loss of Signal If a visual source signal is lost or if the signal is being switched to a different device or input the projector doesn t show a source signal and instead displays the SMART logo on a blue screen 1 Wait approximate
58. e applies to Windows 95 Windows 98 Windows 2000 and Windows XP operating systems on desktop computers only This procedure may vary depending on your version of Windows operating system and your system preferences 1 Select Start gt Control Panel Double click Display The Display Properties window appears 3 Click Settings 4 Verify that your display resolution setting is lower than or equal to 1024 x 768 SMART UF65 projector or 1280 x 800 SMART UF65w projector IMPORTANT If the projector still does not display the entire image perform the following procedure to change the monitor display To change the monitor display To resolve your unstable or flickering image 74 CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM 1 Click Advanced Properties On the Monitor tab click Change Click Show all devices and then select Standard monitor types from the list In the Models list select the resolution you need gv B 5 M Verify that the resolution setting of the monitor display is lower than or equal to 1024 x 768 SMART UF65 projector or 1280 x 800 SMART UF65w projector Your Connected Laptop or PowerBook amp Computer Image Isn t Projected Laptop and PowerBook computer settings can interfere with projector operations Some laptop computers deactivate their own screens when you connect a second display device Refer to your computer s manual for details on reactivating the display Sc
59. e projector is overheating internally The projector can overheat because of blocked air vents or an internal temperature over 131 F 55 temperature outside the projector is too high To resolve 1 Turn off the projector and then wait 15 minutes for it to cool down the Projector Ovetheatad emor If your room is too hot lower the ambient temperature if possible perhaps by changing the thermostat setting 3 Make sure that nothing is blocking the projector s air intake and exhaust 4 Disconnect the power cable from the power outlet Wait a minimum of 60 seconds 5 Reconnect the power cable and then turn on the projector 6 Ifthe previous steps don t resolve the issue disconnect the power cable and then contact your authorized SMART reseller The Fan Failure Message Appears If the Fan Failure indicator message appears and the projector turns off during use one or both of the following issues is occurring The projector is overheating internally ofthe fans has failed To resolve the 1 Follow the steps 1 to 5 of To resolve the Projector Overheated error il 33 2 If the lamp doesn t illuminate turn off the projector and wait 15 minutes for it to cool down 3 Disconnect the power cable and then contact your authorized SMART reseller 69 CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM The Color Wheel Failure Message Appears If
60. eceive the next command prompt Value Based Command Methods Absolute Values and Adjustment Values You can use the command s target range to set an absolute value for a command or cause an adjustment to be made to the current value To create an adjustment command add a plus or minus symbol instead of the equal symbol before the value change you want to enter All absolute values you enter must be within the command target range and all adjustment values must equal a number within the command target range 43 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM See the following example for adjusting projector brightness gt get brightness brightness 55 gt set brightness 65 brightness 65 gt set brightnesst 5 brightness 70 gt set brightness 15 brightness 55 Video Source Specification Values You can use the source input field described on page 45 in a command to set an absolute value or adjustment value to a source other than the active source You can do this while the selected source is inactive but the source device must be connected or you ll receive an invalid command response The operational parameters are VGA1 VGA2 Composite or S Video The following examples set the brightness of VGA1 regardless of whether it s the current source or not gt set brightness vgal 65 brightness vgal 65 gt set brightness vgal 7 brightness vgal 58 44 CHAPTER 4 REMOTELY MANAGING YOUR INTE
61. en place it on a single post IMPORTANT Do not discard the jumper Discarding the jumper makes the USB deactivation difficult to reverse Insert the USB jumper cover into the USB A port on the front of the ECP Connect all cables to the ECP See page 32 for more information Secure the ECP to your interactive whiteboard with the two screws you removed previously Connect the projector s power cable to the power outlet 98 APPENDIX A DISABLING USB COMMUNICATIONS Appendix B Hardware Environmental Compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured sold and disposed of in a safe and environmentally friendly manner Waste Electrical and Electronic Equipment Regulations WEEE Directive Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union When you dispose of any electrical or electronic equipment including SMART Technologies products we strongly encourage you to properly recycle the electronic product when it has reached end of its life If you require further information please contact your reseller or SMART Technologies for information on which recycling agency to contact Restriction of Certain Hazardous Substances RoHS Directive This product meets the requirements of the European Union s Restriction of Certain Hazardous Substances RoHS Directive 2002 95 EC Consequent
62. end objects from the projector s boom Cleaning a boom mounted projector may result in a fall or injury Use caution when climbing a ladder IMPORTANT INFORMATION There are no user serviceable parts inside the pen tray Only qualified personnel should disassemble the pen tray s printed circuit boards and this procedure must be done with proper electrostatic discharge ESD protection N WARNINGS PROJECTOR Do not stare or allow children to stare directly into the projector s beam of light Instruct children not to look in the direction of this beam of light Encourage users to keep their back to the projector when working at the interactive whiteboard Before they turn to face the audience users should step sideways out of the projector s beam Before viewing 3D content with your interactive whiteboard system read and understand any health precautions in the user s manual included with your 3D compatible content such as DVDs video games or computer video files Viewing 3D content from a projector may cause epileptic seizures or strokes If you or any member of your family has a history of light sensitive seizures consult a doctor before viewing 3D content Viewing 3D content while you are consuming alcohol experiencing sleep deprivation or in poor physical condition may be unsafe Pregnant women and elderly individuals should avoid viewing 3D content Viewing 3D content may cause sickness including nausea dizziness
63. er concurrently displays horizontally stretched image frames for each eye one above the other Network Settings This menu allows you to enable or disable Dynamic Host Control Protocol DHCP and set the network related addresses and names Submenu Setting DHCP Description Turns the network s DHCP On or Off On automatically assigns the DHCP server s IP address to the projector Off enables you to assign an IP address manually IP Address Displays the projector s IP address in values between 0 0 0 0 and 255 255 255 255 Subnet Mask Displays the projector s subnet work mask number in values between 0 0 0 0 and 255 255 255 255 Gateway Displays the projector s default network gateway in values between 0 0 0 0 and 255 255 255 255 DNS Displays the projector s primary domain name number in values between 0 0 0 0 and 255 255 255 255 Group Name Displays the projector s workgroup name maximum 12 characters Projector Name Displays the projector s name maximum 12 characters 61 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM Submenu Setting Description Location Displays the projector s location maximum 16 characters Contact Displays the contact name or number for projector support maximum 16 characters SNMP Turns the SNMP s MIB function On or Off Read Only Community This option is a password sent with each SNMP Get Request and e
64. f or when the VGA sources are disconnected Some of these commands are invalid with composite video sources VGA Source Information Commands These commands inform you of the current VGA source settings Command Response get frequency frequency current frequency setting get tracking tracking current tracking setting get saturation saturation current saturation setting get tint tint current tint setting get sharpness sharpness current sharpness setting VGA Source Control Commands These commands control the appearance of your VGA source These settings are unavailable when the projector is off or when the VGA source is disconnected See page 42 for setting absolute and adjustment commands Command Command Target Range Response set frequency value 5 to 5 frequency value set tracking value 0 to 63 tracking value set saturation value 0 to 100 saturation value set tint value 0 to 100 tint value set sharpness value 0 to 31 sharpness value 48 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM Additional Composite Video Source Controls Your composite video source supports all the general source controls described on the previous page as well as the commands listed in this section These settings are unavailable when the projector is off or when the composite video source is disconnected 3 NOTE Some of these commands are invalid with VGA v
65. f the pen 6 CHAPTER 1 ABOUT YOUR INTERACTIVE WHITEBOARD SYSTEM NOTE Some of SMART s older pens aren t designed to reflect infrared light and the pen tray sensors might not detect them reliably g TIP Wrap light colored tape around a substitute pen to improve the reflection of infrared light and help with tool detection Eraser The eraser resembles a rectangular chalkboard eraser You can use a substitute object as long as it has a similar shape reflects infrared light and doesn t scratch or mark your interactive whiteboard s surface Optional Accessories You can add a variety of optional accessories to best meet your specific needs Purchase these items when you order your interactive whiteboard system or later from your authorized SMART reseller For more information about accessories go to www smarttech com us Solutions Education Solutions Products for education Complementary hardware products Accessories Chapter 2 Additional Details for Installing Your Interactive Whiteboard System Consult the included SMART Board 600i4 or D600i4 interactive whiteboard system installation document for instructions on how to install your product and use the mounting template and extended control panel ECP IMPORTANT Use the instructions included with your SMART UF65 or SMART UF65w projector System to install your interactive whiteboard projector and ECP The instructions in your SMART Board interactive whiteboard box
66. gnal Ground Serial Interface Settings The SMART UF65 or SMART UF65w projector s serial interface acts as a Data Communications Equipment DCE device and its settings can t be configured You must configure your computer s serial communication program such as Microsoft amp HyperTerminal or your room control system s serial communication settings with the following values Setting Value Data Rate 19 2 kbps Data Bits 8 Parity None Stop Bits 1 Flow Control None To configure your computer s serial interface 41 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM NOTES e Asynchronous mode is disabled by default in the projector All commands should be in ASCII format Terminate all commands with carriage return All responses from the projector are terminated with a command prompt Wait until you receive the command prompt indicating that the system is ready for another command before proceeding room control feature of the projector is always on 1 2 Turn on your computer and then start your serial communications program or terminal emulation program Connect your computer to the serial connection cable you previously attached to the projector Configure your serial interface settings using the values in the table in the previous section and then press ENTER An invalid cmd for help message appears and the gt character appears as a command
67. ideo sources Composite Video Source Information Commands These commands inform you of the current composite video source settings Command Response get saturation saturation current saturation setting get tint tint current tint setting get sharpness sharpness current sharpness setting Composite Video Source Control Commands These commands control the appearance of your composite video source See page 42 for setting absolute and adjustment commands Command Command Target Range Response set saturation value 0 to 100 saturation value set tint value 0 to 100 tint value set sharpness value 0 to 31 sharpness value 49 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM Audio Output Controls These commands control your projector s audio output to your audio system not included Audio output controls aren t defined by the video source These settings are unavailable when the projector is off Audio Output Information Commands These commands inform you of the current audio output settings Command Response get volume volume current volume setting get mute mute current mute setting get volumecontrol volumecontrol current volume control setting get cc cc current closed captioning language setting Audio Output Control Commands These commands control your audio output settings See page 42 for setting absolute and adjustment commands Command Comman
68. ion in the U S and or other countries The Bluetooth word mark is a registered trademark and is owned by the Bluetooth SIG Inc and any use of such marks by SMART Technologies ULC is under license All other third party product and company names may be trademarks of their respective owners Copyright Notice 2010 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART Patent No 055448263 US6141000 US6320597 US6326954 US6337681 US6540366 US6741267 US6747636 US7151533 US7289113 US7499033 US7626577 US7687736 USD602972 CA2058219 and CA2252302 Other patents pending 08 2010 Important Information Read This Section First Before you install and use your SMART Board 60014 or D600i4 interactive whiteboard system read and understand the safety warnings and precautions in this user s guide and the included warnings document These safety warnings and precautions describe the safe and correct operation of your interactive whiteboard System and its accessories helping you to prevent injuries and equipment damage Ensure that your interactive whiteboard system is always being used correctly Li NOTE If yo
69. ions on the ECP Keep your remote control in a safe place because the ECP is not meant to substitute for the remote control menu heading at the top of all settings is SMART UF65 Settings or SMART UF65w Settings Menu Options Menu Heading Settings Image Display Adjustment Mode Brightness Description Indicates the projector s display output SMART Presentation Bright Room Dark Room sRGB and User Adjusts projector brightness from 0 to 100 Contrast Frequency Adjusts the difference between the lightest and darkest parts of the image from 0 to 100 Adjusts the display data frequency of the projected image from 5 to 5 to match the frequency of your computer s graphics card The default is O Applies to VGA inputs only Tracking Synchronizes your projector s display timing with your computer s graphics card from 0 to 63 Applies to VGA inputs only 25 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM Menu Heading Settings Description Image Adjustment cont d H position Moves the projected image s horizontal position left or right from O to 100 NOTE Don t adjust this option unless you re advised to by a certified SMART Technical Support Specialist You can apply these settings only after you make all boom adjustments Applies to VGA inputs only V position Moves the projected image s vertical position up or down from 5
70. ired for your interactive whiteboard and computer connections to function Follow these instructions to remove and cut the case on the ECP and then remove the USB jumper switch to disable the ECP s USB Port CAUTION Always use an anti static wrist wrap when working on the ECP IMPORTANT Do not perform this operation if you are unfamiliar with using jumper switches You require a Phillips No 2 screwdriver a pair of wire cutters and a pair of needle nose pliers to perform the following procedure To remove and cut the case on the ECP 96 APPENDIX A DISABLING USB COMMUNICATIONS N Turn off the projector and then wait 15 minutes for it to cool down Disconnect the projector s power cable from the power outlet While holding the ECP to prevent it from falling use a Phillips screwdriver to remove the two screws from the bottom of the ECP Place the screws in a safe place Remove all cables connected to the ECP Locate the jumper cover between the PC and SE240 labels on the side of the ECP that faces the wall Using a pair of wire cutters cut through the two tabs on the jumper cover and remove it from the ECP Keep the jumper cover in a safe place To remove the USB jumper switch 97 APPENDIX A DISABLING USB COMMUNICATIONS 1 2 Locate the USB jumper behind the jumper cover port Using needle nose pliers pull the jumper from the two connection posts and th
71. ive whiteboard system is about to turn off amber Interactive Whiteboard Indicators and Controls Your SMART Board 600 or D600 series interactive whiteboard includes the following indicators and controls e An LED Ready light Pen tray buttons LEDs and sensors controller module s reset button For more information about your interactive whiteboard s indicators and controls and to resolve common issues see the SMART Board 600 and D600 Series Interactive Whiteboard Installation and User s Guide 65 CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM Integrated Interactive Whiteboard Ready Light Status Your interactive whiteboard s LED Ready light is in the lower right corner of the frame This light indicates the operational state of the controller module If your interactive whiteboard behaves erratically or becomes unresponsive or if the LED displays a color other than green when it s on try resetting the power by disconnecting the USB connection to your computer Ready Light Adding a SMART UF65 or SMART UF65w projector and an ECP changes the standard behavior of the interactive whiteboard Ready light The following status light explanations only occur when you connect a computer source to your interactive whiteboard system s VGA1 or VGA2 ports and the USB input and the input source are both active
72. l Support make note of the projector s serial number and then write it down on the inside cover of this manual if you printed it Locating Your Projector Serial Number The serial number on the SMART UF65 or SMART UF65w projector is located on the top mounting plate the side away from the projector s lens Serial Number Location You can also access the serial number through the projector s on screen menu For more information see Serial Number on page 30 86 CHAPTER 6 MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Chapter 7 Replacing the SMART UF65 or SMART UF65w Projector Lamp This chapter provides detailed instructions for replacing the projector s lamp Removing and Replacing the Projector Lamp Module this page Resetting the Lamp Timer on page 94 Removing and Replacing the Projector Lamp Module If a lamp fails or if a replacement message appears on the SMART UF65 or SMART UF65w projector s screen a qualified person can replace the projector lamp module N WARNING e Read the warnings and other important information at the beginning of this document before attempting this procedure e Disconnect the power to the projector before performing the following procedure Two people are required to remove the projector from the boom IMPORTANT Make sure that you have a replacement projector lamp ready before accessing the service panel You require a Phillips No 2 screwdriver to perform the followi
73. locationinfo current projector location get contactinfo contactinfo current support contact information get modelnum modelnum current model number get videomute videomute current video mute setting get 3denable 3denable current 3D feature setting get 3dinvert 3dinvert current 3D invert setting get 3dformat 3dformatz current 3D format get emergencyalertmsg get emergencyalert emergencyalertmsg current emergency alert message emergencyalert current emergency alert setting 52 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM System Information Commands Passive These commands inform you of the current system settings These commands are always available even when the projector is off Command Response get lamphrs lamphrs current lamp hours of operation get syshrs syshrs current projector hours of operation get fwverddp fwverddp current projector firmware version get fwvernet fwvernet current network firmware version get fwvermpu fwvermpu current processor firmware version get fwverecp fwverecp current ECP firmware version get vgaoutnetenable vgaoutnetenable current System Control Commands Active These commands control the current system settings These commands are unavailable when the projector is off See page 42 for setting absolute and adjustment commands Command e Target Response se
74. luded Accessories on page 5 Optional Accessories on page 6 2 CHAPTER 1 ABOUT YOUR INTERACTIVE WHITEBOARD SYSTEM SMART Board 600i4 or D600i4 Interactive Whiteboard System Features Your SMART Board 600i4 or D600i4 interactive whiteboard system uses the SMART UF65 or SMART UF65w short throw high offset projector Although the projector s basic operation is the same as in earlier models SMART made many improvements to make the SMART Board 600i4 or D600i4 interactive whiteboard system easier to install and use When the SMART UF65 or SMART UF65w projector displays an image from your computer on the touch sensitive interactive whiteboard you can do everything that you can do at your computer open and close applications scroll through files conference with others create new documents or edit existing ones visit websites play video clips and more by touching the screen This projector also supports video and audio connections from a variety of devices including DVD players VCRs document cameras and digital cameras and can project media from these sources onto the interactive screen When you use SMART Notebook collaborative learning software with your SMART Board 600i4 or D600i4 interactive whiteboard system you can write or draw over the projected computer image in digital ink using a pen tray pen or your finger and then save these notes to a notebook file or directly into any Ink Aware appli
75. ly this product also complies with other regulations that have arisen in various geographical areas and that reference the European Union s RoHS directive Batteries Batteries are regulated in many countries Check with your reseller to find out how to recycle used batteries 100 APPENDIX B HARDWARE ENVIRONMENTAL COMPLIANCE Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging The packaging used by SMART Technologies to ship products complies with applicable packaging laws China s Electronic Information Products Regulations China regulates products that are classified as EIP Electronic Information Products SMART Technologies products fall under this classification and meet the requirements for China s EIP regulations U S Consumer Product Safety Improvement Act The United States has enacted the Consumer Product Safety Improvement Act which limits the lead Pb content in products SMART Technologies is committed to complying with this initiative Appendix Customer Support Online Information and Support Visit www smarttech com support to view and download user s guides how to and troubleshooting articles software and more Training Visit www smarttech com trainingcenter for training materials and information about our training services Technical Support If you experience difficulty with your SMART product please contact your local reseller befo
76. ly 45 seconds for the image to synchronize Some video signals require a longer synchronization period 2 Ifthe image doesn t synchronize check your cable connections to the projector and the ECP 3 Make sure that the image signal is compatible with the projector see page 34 4 f your projector still doesn t show a source signal contact your authorized SMART reseller To resolve projected image issues To resolve a partial scrolling or incorrectly displayed image 73 CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM No Projected Image If the projector displays no image at all and the ECP interactive whiteboard and projector power lights aren t on perform the following procedure 1 Ensure that the power cord is connected to the power outlet Ensure that your cables are correctly and securely connected as described in the included SMART Board 600i4 and 060014 Interactive Whiteboard System Installation Instructions 3 Check the power cable and VGA connector pins to make sure they aren t bent or broken 4 Ensure that the projector lamp is securely installed 5 Confirm that your projector is turned on and that the projector status lights are illuminated If the projector displays unusual status light behavior see Projector Ready Lights and Projector Status on page 66 to troubleshoot your system Partial Scrolling or Incorrectly Displayed Image NOTES following procedur
77. make the image larger or smaller you may need to tilt or turn the projector slightly to keep the image square To fine tune the image you may need to repeat all steps described in the installation document in smaller increments 17 CHAPTER 2 ADDITIONAL DETAILS FOR INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Securing the Pen Tray Interactive Whiteboard and Projector Since you can remove the pen tray without tools you might want to securely attach it to its brackets To do this insert two No 8 M4 screws not included into the holes indicated in the following illustration WF HERE lol os j Screw Location ec Locking the Pen Tray to Your Interactive Whiteboard Because your SMART Board interactive whiteboard s pen tray is detachable you might want to safeguard it and your interactive whiteboard by anchoring it with security cable NOTE Securing the pen tray can provide theft deterrence for your interactive whiteboard because the screws that secure your interactive whiteboard to the wall are located directly behind the pen tray and cannot be removed without detaching the pen tray When you secure the pen tray you also secure your interactive whiteboard Underneath the pen tray you ll find a security slot that accommodates a security cable such as a Kensingt
78. mmends that you never change this setting from the Ceiling projection mode Source Selects the input source VGA1 VGA2 Composite or S Video VGAM Assigns an alternative name to your VGA1 input This name appears when you select the VGA1 input VGA2 Assigns an alternative name to your VGA2 input This name appears when you select the VGA2 input S Video Assigns an alternative name to your S video input This name appears when you select the S video input Composite Assigns an alternative name to your composite video input This name appears when you select the composite video input Emergency Alert Turns the on screen alert broadcast message On or Off When enabled this message displays over the current projected image Alarm Message Displays an on screen emergency notification message maximum 60 characters 60 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM 3D Settings This menu allows you to enable or disable 3D image display and set the format Submenu Setting Description 3D On Off Turns the 3D feature On or Off 3D Invert Selects the 3D Invert setting L R or R L L R displays visual data for the left eye first R L displays visual data for the right eye first 3D Format Selects the 3D format Interleaved or Under over Interleaved breaks down the image frame for each eye alternately displaying a line of visual information from each frame Under ov
79. module 87 resetting your 54 56 76 Source selection controls 45 stops responding 67 system controls 51 System features 4 web management 55 projector mode 59 R registration 102 regulatory compliance See hardware environmental compliance remote control battery 22 buttons 23 removing permanent marker stains 79 restoring default projector settings 54 RGB signals compatible 34 RoHS directive 99 S safety warnings ii securing the pen tray to your interactive whiteboard 17 serial number locating 85 service menu password retrieval 76 setting up web management 55 signal loss 72 simple network management protocol SNMP 55 61 SMART Board 600 series interactive whiteboard cleaning 78 features 3 Ready light 65 SMART Board 600i4 interactive whiteboard system about 1 features 2 3 optional accessories 6 recommended mounting height 10 standard accessories 5 transporting 85 SMART Board D600 series 3 SMART Notebook software 3 SMART Presentation mode 57 SMART software installing 19 SMART Technical Support 101 SNMP 55 61 source controls general 45 source selection controls 45 sRGB 57 standard definition signals 36 startup screen setup 59 support 101 102 system warning lights 64 T Technical Support 101 Temperature Warning e mail alert 62 training 101 trap destination address 61 106 INDEX troubleshooting audio system errors 71 forgotten password 76 frozen
80. nables access to the device NOTE The default for Read Only Community is public Read Write Community This option is a password sent with each SNMP Set Request and enables access to the device NOTE The default for Read Write Community is private Trap Destination Address Displays the projector s trap destination address in values between 0 0 0 0 and 255 255 255 255 The trap destination address is the IP address of the computer assigned to receive and handle unsolicited data generated by projector trap events such as power down power up or other issues E mail Alerts This menu enables you to enter your preferred address for receiving e mail alerts and adjust related settings Submenu Setting Description E mail Alert Select Enable or Disable to turn on or turn off the E mail Alert function To Defines the e mail address of the e mail alert recipient Cc Defines the e mail address of the e mail alert copy to recipient From Defines the e mail address of the user who sends the e mail alert Subject Displays the e mail alert subject 62 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM Submenu Setting Outgoing SMTP server Description Defines the Simple Mail Transfer Protocol SMTP server Username Defines the SMTP server user name Password Defines the SMTP server password Alert Condition Sends e mail alerts whenever Lamp Warning
81. ng procedures To remove the projector from the boom 88 CHAPTER 7 REPLACING THE SMART UF65 OR SMART UF65W PROJECTOR LAMP 1 Turn off the projector by pressing the Power button twice on the remote control or ECP to put the system into Idle mode Wait at least 30 minutes for the projector to completely cool down and then disconnect the power cable from the power outlet Remove the cable cover and then disconnect all cables from the projector While firmly holding the projector and without applying pressure or weight to the projector boom remove the screw holding the projector cover in place with a Phillips amp No 2 screwdriver and then remove the cover Place the cover and screw in a safe place If you use a projector padlock remove it from the locking loop If you need to access the projector locking screw loosen the wingnut and slide the projector away from your interactive whiteboard s screen and then tighten the wingnut 89 CHAPTER 7 REPLACING THE SMART UF65 OR SMART UF65W PROJECTOR LAMP 6 Using a Phillips No 2 screwdriver remove the single screw on the bracket Place the screw in a safe place CAUTION The projector can fall if you move it after you remove this screw 7 Using two hands carefully unhook and remove the projector from the projector boom 8 Laythe projector flat on your work area with the warning lights facing upward 90 CHAPTER 7 REPLACING T
82. ng the projector boom on a framed or hollow wall attach both the mounting bracket and safety tether to a stud to safely support the projector s weight If you use only drywall anchors the drywall can fail resulting in possible product damage and personal injury If you remove the bolt supporting the limit strap the projector s boom will be free to swing Make sure that the bolt is tightened and never remove it from the unit without first supporting the projector boom Do not leave cables on the floor where they can be a tripping hazard If you must run a cable over the floor lay it in a flat straight line and secure it to the floor with tape or a cable management strip of a contrasting color Handle cables carefully and avoid excessive bending If you are using an RS 232 serial expansion module a wireless Bluetooth connection expansion module or a USB audio system use only the power supply included with that product These products do not use the same power supplies Using the wrong power supply might create a safety hazard or damage the equipment If in doubt refer to the specification sheet for your product to verify the power supply type Do not climb or allow children to climb on any part of your wall mounted SMART Board interactive whiteboard system Climbing on your interactive whiteboard or on the SMART UF65 or SMART UF65w projector s boom could result in personal injury or product damage Do not climb on hang from or susp
83. nline Information and 99 TRAINING 99 Technical Su pport 2 arte dece aede i de rne 99 Shipping and Repair Status nnn 99 General Irquiries oae ea ennt 100 Watrranty cn dete tete t e Poe PH E EN DA RO ett 100 Registration iiit dit etis dd aes 100 xiii CONTENTS C Hardware Environmental Compliance sse 101 Waste Electrical and Electronic Equipment Regulations WEEE Directive 101 Restriction of Certain Hazardous Substances RoHS Directive 101 Batterles ote ene rti lieti en i ipe etis 101 Packaging sieuas tende idee altre eder 102 China s Electronic Information Products Regulations 102 U S Consumer Product Safety Improvement Act xiv CONTENTS Chapter 1 About Your Interactive Whiteboard System Your SMART Board 600i4 or D600i4 interactive whiteboard system combines the wall mounted short throw SMART UF65 or SMART UF65w projector system with a SMART Board 600 or D600 series interactive whiteboard Refer to these topics to learn more about the features of your SMART Board 600i4 or D600i4 interactive whiteboard system and for information about product parts and accessories SMART Board 600i4 or D600i4 Interactive Whiteboard System Features on page 2 e Inc
84. ns such as near heating equipment Doing so could cause a malfunction and shorten the life of the projector IMPORTANT Using the SMART UF65 or SMART UF65w projector system near a TV or radio could cause interference to the images or sound If this happens move the TV or radio away from the projector 9 CHAPTER 2 ADDITIONAL DETAILS FOR INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Environmental Requirement Operating temperature Parameter e 41 F to 95 F 5 C to 35 C from 0 to 6000 0 m to 1829 m 41 F to 86 F 5 C to 30 C from 6000 to 9800 1829 m to 2987 m Storage temperature 40 F to 122 F 40 C to 50 C Humidity Water and fluid resistance e 30 to 70 relative humidity non condensing Humidity above 80 might cause slight wrinkling in the screen surface sheet The wrinkles disappear when the humidity lowers Intended for indoor use only Doesn t meet any salt spray or water ingress requirements Don t pour or spray liquids directly onto your interactive whiteboard the SMART UF65 or SMART UF65w projector or any of its sub components See page 78 for detailed instructions on cleaning your interactive whiteboard system Dust Intended for use in office and classroom environments Not for industrial use where heavy dust and pollutants can cause malfunctions or impaired operation Periodic cleaning is required in areas with heavier dust See page 80 for information on
85. nteractive whiteboard system repack it with as much of the original packaging as possible This packaging was designed with optimal shock and vibration protection If your interactive whiteboard system requires replacement parts make sure that the service technician uses replacement parts specified by SMART Technologies or parts with the same characteristics as the original vii IMPORTANT INFORMATION IMPORTANT Use the installation instructions included in the SMART UF65 or SMART UF65w projector boom box to install your system Do not use the instructions in your SMART Board interactive whiteboard box Make sure that an electrical socket is near to your SMART product and remains easily accessible during use Using the SMART UF65 or SMART UF65w projector system near a TV or radio could cause interference to the images or sound If this happens move the TV or radio away from the projector If you have peripheral devices that do not use a 4 pin mini DIN connector or an RCA composite video jack or if your device has an audio connection that does not use RCA jacks you may need to purchase third party adapters There are no projector menu options on the ECP Keep your remote control in a safe place because the ECP is not a substitute for the remote control Do not disconnect existing USB plugs on the ECP to connect other peripherals because you could disconnect controls for your interactive whiteboard or host computer Turn off
86. o more than 16 characters long CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD Response locationinfo description set contactinfo description Enter a descriptor no more than 16 characters long contactinfo description set videomute target on videomute target off set 3denable target on 3denable target off set 3dinvert target leftright 3dinvert target rightleft set 3dformat target interleaved 3dformat target overunder set emergencyalertmsg description Enter a descriptor no more than 60 characters long emergencyalertmsg description set emergencyalert target on off emergencyalert target System Control Commands Passive These commands control the current system settings These commands are always available even when the projector is off Command Command Target Range Response set restoredefaults none restoredefaults done set lamphrs target 0 lamphrs 0 set vgaoutnetenable on vgaoutnetenable target target off NOTE The VGA Out and Network settings features are Off by default Select On to activate these features use the management web page 55 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM oimple Network Management Protocol SNMP SMART UF65 and SMART UF65w projectors support a list of SNMP commands as described in the management information base MIB file The
87. o gateway current 255 255 255 255 set primarydns target 0 0 0 0 to primarydns current 255 255 255 255 51 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM System Controls Enables you to switch system settings and access system information System Information Commands Active These commands inform you of the current system settings These commands are unavailable when the projector is off Command get autosignal Response autosignal current auto signal detection setting get lampreminder lampreminder current lamp reminder setting get highbrightness get autopoweroff highbrightness current lamp brightness setting autopoweroff current auto power off setting get zoom zoom current zoom setting get projectorid projectorid current projector ID number get hposition hposition current horizontal position setting get vposition vposition current vertical position setting get aspectratio aspectratio current projector aspect ratio get projectionmode projectionmode current projection mode get startupscreen startupscreen current startup screen setting get resolution resolution current input resolution get language language current language setting get groupname groupnamer current projector group name get projectorname projectorname current projector name get locationinfo
88. on lock Security Slot 2 IMPORTANT Security cable locks are not designed to be a solid protection measure because the lock can be torn out However potential thieves might be reluctant to try to sell a product with a broken lock hole which would readily identify it as a stolen item To remove the pen tray To lock the pen tray to your interactive whiteboard 18 CHAPTER 2 ADDITIONAL DETAILS FOR INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM If you already secured your pen tray brackets to the wall you might need to remove the pen tray before you lock it with a security cable NOTE You don t need to wear ESD protection when performing the following procedure 1 Turn off your interactive whiteboard by disconnecting the USB cable to your computer or by disconnecting the expansion module s power supply as appropriate 2 Remove the pens and the eraser from the pen tray 3 Reach under the pen tray and disconnect the modular cable 4 f you secured the pen tray to its brackets using two screws as described in the previous section remove these screws 5 f you secured the pen tray using a Kensington lock or similar device unlock and remove the lock 6 Reach under the pen tray and pull down on the two large plastic clips Because the ends of these clips project slightly downward they re easy to locate c m o
89. on to prevent possible damage to the unit Do not place the unit in hot locations such as near heating equipment Doing so could cause a malfunction and shorten the life of the projector not set up or use your interactive whiteboard system in an area with excessive levels of dust dirt humidity or smoke Do not place your interactive whiteboard system in direct sunlight or near any appliance that generates a strong magnetic field not rest your interactive whiteboard on its side or on the top of its frame e If you need to lean your interactive whiteboard against a wall before you mount it make sure that it remains in an upright position resting on its pen tray brackets which are designed to sustain your interactive whiteboard s weight e For operating safety and to prevent damage to your interactive whiteboard connect the included USB cable only to a computer that has a USB compliant interface and that bears the USB logo In addition the USB source computer must be compliant with CSA UL EN 60950 and bear the CE mark and CSA and or UL Mark s for CSA UL 60950 vi IMPORTANT INFORMATION Do not block the projector s ventilation slots and openings Avoid turning off the projector during the lamp ignition phase because this can lead to premature lamp failure Keep the projector lamp on for a minimum of 15 minutes before turning it off to preserve the lamp life In a high altitude location over 6000 1829 m
90. ou to switch seamlessly between two connected computers Connection receptacles for your source inputs include One USB A receptacle on the front of the ECP for USB storage devices e Two USB A receptacles behind the interactive whiteboard Two RCA jacks on the front of the ECP for dual channel audio input RCA jack on the front of the ECP for composite video input One captive USB B receptacle for your primary computer One DB15M receptacle behind the interactive whiteboard for analog video input One USB B receptacle behind the interactive whiteboard for connecting a secondary computer One RJ11 6 wire jack behind the interactive whiteboard for product control Included Accessories The following accessories are included with your SMART Board 600i4 or D600i4 interactive whiteboard system Remote Control The remote control enables you to control the system and set up your SMART UF65 or SMART UF65w projector Use the remote control to access menu options system information and input selection options Pens The pens have rubberized grip areas and are colored to match four colors of digital ink black red green and blue You can use dry erase markers to replace the included pens as long as they re a similar shape don t scratch or mark your interactive whiteboard s surface and reflect infrared light If the substitute doesn t reflect infrared light the pen tray sensors might not detect the presence o
91. pted Available When Command Response Powered Off get input input field yes set input field input field no Source Selection Response Field Description Field Description VGA1 Switches source to the VGA 1 input connector VGA2 Switches source to the VGA 2 input connector Composite Switches source to the Composite video connector If you installed your interactive whiteboard system according to the instructions this is the relay from the ECP S Video Switches source to the S Video input connector None A non selectable value that appears when you enter a get input command while the projector is in Idle mode General Source Controls The following source controls apply to all input sources These controls are unavailable when the projector is off You can specify custom color values for all inputs Source Information Commands These commands inform you of the current source settings Command Response get displaymode displaymode current display mode setting get brightness brightness current brightness setting get contrast contrast current contrast setting get whitepeaking whitepeaking current whitepeaking setting get degamma degammaz current degamma setting get red red current red color setting get green green current green color setting 46 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM Command Response get blue blue
92. r 16 9 Fill Screen produces an image that fills the entire screen with stretching and scaling Match Input matches the projector s aspect ratio to the input s aspect ratio with black bands appearing along the top and bottom edge of the screen horizontally in letterbox format or with black bands appearing along the left and right edge of the screen vertically in pillarbox format 16 9 changes the output to 16 10 by letterboxing the image which is recommended for use with HDTV and DVDs enhanced for wide screen television NOTE See Video Format Compatibility on page 34 for appearance descriptions in each mode 59 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM Submenu Setting Startup Screen Description Selects the type of startup screen to SMART or User The SMART screen is the default SMART logo on a blue background The User screen uses the saved picture from the Capture User Startup Screen function Video Mute Turns the video mute setting On or Off Select On to hide the display and Off to show it again High Speed Fan Adjusts the speed of the projector s fan Select High to set the fan to high speed Select Normal to set the fan to normal speed NOTE Use the High setting when the projector s temperature is high or the altitude is above 6000 1829 m Projector Mode Selects the projection mode Front Ceiling Rear or Rear Ceiling IMPORTANT SMART reco
93. r media setup 57 CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD SYSTEM Submenu Setting Display Mode Description Adjusts the display output to SMART Presentation Bright Room Dark Room sRGB and User modes so you can project images from various sources with consistent color performance SMART Presentation is recommended for color fidelity Bright Room and Dark Room are recommended for locations with those conditions sRGB provides standardized accurate color User enables you to apply your own settings Brightness Adjusts projector brightness from 0 to 100 Contrast Adjusts the difference between the lightest and darkest parts of the image from 0 to 100 Frequency Adjusts the display data frequency of the projected image from 5 to 5 to match the frequency of your computer s graphics card Tracking Synchronizes your projector s display timing with your computer s graphics card from 0 to 63 Sharpness Adjusts the projected image s sharpness from 0 to 31 White Peaking Adjusts the image color brightness from 0 to 10 while providing more vibrant white shades A value closer to 0 creates a natural image and a value closer to 10 enhances brightness Degamma Adjusts the color performance of the display from 0 to 3 Color Adjusts the Red Green Blue Cyan Magenta and Yellow colors on the projector from 0 to 100 to provide custom color and luminance
94. r the Network and VGA out projector menu option see page 29 The network function won t work on the projector until you send one of these commands 3 Check the IP address by pressing the Menu button and then selecting the Network Settings menu See page 29 for a description of the IP address field Enter this IP address into your browser or SNMP agent 4 f you still don t have network access contact your network administrator If they are unable to resolve the issue contact your authorized SMART reseller 71 CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM Resolving Audio Issues The projector doesn t have integrated speakers but you can connect an audio system to the audio output connector in the projector s connection panel If no sound is coming from your audio system perform the following procedure To resolve audio issues 1 Ensure that the speakers or audio system s cables are properly connected to the audio output plug on the projector s connection panel 2 Ensure that Audio Mute is off Press the Mute button on the projector s remote control and if Audio Mute is on turn it off 3 Check the ECP s volume knob or use the projector s remote control to ensure volume isn t set to the lowest position 4 Ensure your speaker or audio system is on and that volume is enabled 5 Check that your source input such as your computer or video device isn t malfunctioning that its audio output is on an
95. re NOTE Always reset the Lamp Hours after you exchange a lamp Lamp service reminders are based on the current hours of use To reset the lamp timer 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up F3 CAUTION Do not adjust any settings in the service menu other than those listed in this procedure Changing other settings might damage or affect the operation of your projector and will invalidate your warranty 2 Scroll down to the Lamp Hour Reset field and then press OK Both Lamp Hour values Standard and Economy are reset to zero F3 CAUTION Do not use the Lamp Hour Reset feature unless you have just replaced the lamp Resetting the lamp hour counter on an old lamp might damage your projector due to lamp failure NOTE You re unable to reset the Display Hour value because it s the running total of hours the projector has been in use 3 Press the Menu button on the remote control The SMART UF65 Settings menu appears 4 Select to confirm that Lamp Hours has been reset to zero Your system is ready for use Appendix Disabling USB Communications Disabling the ECP s USB Port In some situations you may need to disable the ECP s front USB port Disabling the USB port prevents users from using or saving documents to USB storage devices using the ECP s front USB receptacle The other USB receptacles won t be deactivated since they re requ
96. re contacting SMART Technical Support Your local reseller can resolve most issues without delay NOTE To locate your local reseller visit www smarttech com where All SMART products include online telephone fax and e mail support Online www smarttech com contactsupport Telephone 1 403 228 5940 or Toll Free 1 866 518 6791 U S Canada Monday to Friday 5 a m 6 p m Mountain Time Fax 1 403 806 1256 E mail support smarttech com Shipping and Repair Status Contact SMART s Return of Merchandise Authorization RMA group Option 4 1 866 518 6791 for shipping damage missing part and repair status issues 102 APPENDIX C CUSTOMER SUPPORT General Inquiries Address SMART Technologies 3636 Research Road NW Calgary T2L 1Y1 CANADA Switchboard 1 403 245 0333 or Toll Free 1 888 42 SMART U S Canada Fax 1 403 228 2500 E mail info smarttech com Warranty Product warranty is governed by the terms and conditions of SMART s Limited Equipment Warranty that shipped with the SMART product at the time of purchase Registration To help us serve you register online at www smarttech com us Product Registration Index A absolute and adjustment values 42 adjusting correcting alignment errors 15 default settings 26 focusing the image 14 image adjustment options 24 position adjustment options 24 25 tips for adjusting the projected image 16 audio mute 71 audio system controls 49
97. reen Unstable or Flickering Image If the projector s image is unstable or flickering you may have different tracking settings set on your input source IMPORTANT Write down your setting values before adjusting any of the settings in the following procedure 1 Adjust the Tracking setting in the on screen display See page 24 2 Change the tracking settings on your computer Refer to your computer s manual for more information 3 Optionally reset the projector as described on page 76 to adjust your tracking to its original value IMPORTANT This action resets all values to their defaults To resolve the vertical flickering bar issue 75 CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM Your Image Has a Vertical Flickering Bar If the projector displays a vertical flickering bar you may have different frequency settings set on your input source IMPORTANT Write down your setting values before adjusting any of the settings in the following procedure 1 Adjust the Frequency setting in the on screen display See page 24 2 Check the display mode of your computer s graphics card Make sure it matches one of the projector s compatible signal formats see page 34 Refer to your computer s manual for more information 3 Configure the display mode of your computer s graphics card to make it compatible with the projector Refer to your computer s manual for more information 4 Optionally reset
98. rom the boom 92 CHAPTER 7 REPLACING THE SMART UF65 OR SMART UF65W PROJECTOR LAMP F3 WARNING Be sure to replace this screw Without it the projector can fall from the boom causing personal injury or damage to the projector 3 If applicable replace your optional projector padlock 4 Replace the projector cover on the top of the boom 93 CHAPTER 7 REPLACING THE SMART UF65 OR SMART UF65W PROJECTOR LAMP 5 Without applying pressure to the boom replace and tighten the cover screw until it s secure 7 Connect the power cable to a power outlet 8 Confirm that the projector is operating and that the lamp module is correctly installed by pressing the Power button once on the remote control or ECP and then waiting for the projector to turn on completely The ECP s power light turns solid green when the system starts 9 Wait five minutes for the projector to warm up NOTE You may need to adjust the projected image after performing the previous procedures For more information see the included SMART Board 600i4 and D600i4 Interactive Whiteboard System Installation Instructions and the tips on page 16 94 CHAPTER 7 REPLACING THE SMART UF65 OR SMART UF65W PROJECTOR LAMP Resetting the Lamp Timer After you replace the lamp you need to access the projector service menu and reset the lamp hour counter To prevent accidental errors only a system administrator should perform this procedu
99. s such as a laptop NOTE This USB receptacle is active only when you select VGA2 as the projector input source 11 RJ11 6 wire jack for USB controller connector cable 12 USB A receptacle SMART Board interactive whiteboard only 13 USB A receptacle for any USB peripheral up to 500mA Attaching Peripheral Sources and Outputs to the ECP Follow these instructions if you have a peripheral device to connect to your interactive whiteboard system for a short time such as a DVD player or a USB device NOTES Measure the distance between the projector and the peripheral device you want to connect Make sure each cable is long enough has plenty of slack and can be placed safely in your room without presenting a tripping hazard Don t disconnect any existing cables because some receptacles are reserved for the ECP harness cable and your interactive whiteboard Don t connect SMART Board Audio SBA USB speakers to the ECP Connect these speakers to the projector connection panel using a dual channel left and right RCA plugs to 3 5 mm cable not included The composite video connector and associated dual channel audio inputs on the ECP are for input only These RCA jacks don t provide an output signal 1 If you have speakers installed turn the volume dial on the ECP all the way down to prevent buzzing or a spark Connect your peripheral device s input cables or USB interface to the ECP 3 Switch input sources to the peripheral
100. shatter or burst scattering glass throughout the projector If the lamp has shattered or burst Call your authorized SMART reseller for instructions Do not attempt to replace the lamp Do not touch the glass fragments because they can cause injury Leave and then ventilate the area where the lamp shattered or burst Wash your hands thoroughly if you have come in contact with lamp debris Thoroughly clean the area around the projector and then discard any edible items placed in that area because they could be contaminated You must remove the projector from its boom before servicing the lamp Two people are required to remove and replace the projector Replacing the lamp in a boom mounted projector might result in a fall or injury Uncovering the lamp while the projector is mounted on the boom might lead to product damage or personal injury from falling pieces of glass if the lamp is broken When replacing the projector lamp Use only replacement lamps approved by SMART Technologies Contact your authorized SMART reseller for replacement parts Never replace the lamp assembly with a previously used lamp assembly Turn the projector off and wait 30 minutes for the lamp to cool completely before removing the projector from the boom Wear protective eyewear while changing the lamp Failure to do so can cause injury or loss of eyesight if the lamp shatters or bursts To prevent premature lamp failure or exposure to mercury
101. t autosignal target on autosignal target off set lampreminder target on lampreminder target off set highbrightness target highbrightness target off set autopoweroff value 0 to 240 autopoweroff value set zoom value 0 to 30 zoom value set projectorid value 0 to 99 projectorid value set hposition value 0 to 100 hposition value set vposition value 5 to 5 vposition value set aspectratio target fill aspectratio target match 16 9 53 SYSTEM Command set projectionmode target CHAPTER 4 REMOTELY MANAGING YOUR INTERACTIVE WHITEBOARD Command Target R front projectionmode 7 target ceiling rear rear ceiling set startupscreen target set language target smart startupscreen target usercapture preview Brazilian Portuguese language target Czech Danish Dutch English Finnish French German Greek berian Portuguese talian Korean Japanese Norwegian Polish Russian Simplified Chinese Spanish Swedish Traditional Chinese set groupname description Enter a descriptor no more than 12 characters long groupname description set projectorname description Enter a descriptor no more than 12 characters long projectorname description 54 SYSTEM Command set locationinfo description Command Target Range Enter a descriptor n
102. the projector as described on page 76 to adjust your frequency to its original value IMPORTANT This action resets all values to their defaults Unaligned Projected Image Like all mechanical systems the SMART UF65 or SMART UF65w projector s image may slip if itis moved often or installed in a location prone to vibration such as next to a heavy door Follow these precautions to help prevent the image from becoming misaligned sure that the installation wall is plumb square and doesn t move or vibrate excessively Make sure that there are no obstructions behind the projector s wall mount bracket and that it s firmly secured to the wall according to the installation instructions Make sure that the wingnut on the top of the projector s ball joint is tight Confirm that all cables are held in place with the appropriate cable clip Adjust the projected image See the included SMART Board 600i4 and 060014 Interactive Whiteboard System Installation Instructions and the tips on page 16 To retrieve your password from the service menu To reset all projector settings 76 CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM Accessing the Service Menu D CAUTION To prevent tampering or unintentional changes only system administrators should access the service menu Do not share the service menu access code with casual users of your interactive whiteboard system not adjust any settings in
103. to 5 NOTE Don t adjust this option unless you re advised to by a certified SMART Technical Support Specialist You can apply these settings only after you make all boom adjustments Applies to VGA inputs only Saturation Adjusts the image from black and white to saturated color from 0 to 100 Applies to S video and composite video inputs only Sharpness Adjusts the projected image s sharpness from 0 to 31 Applies to S video and composite video inputs only Tint Adjusts the image color balance of red and green from 0 to 100 Applies to S video and composite video inputs only White Peaking Adjusts the image color brightness from 0 to 10 while providing more vibrant white shades A value closer to 0 creates a natural image and a value closer to 10 enhances brightness Degamma Adjusts the color performance of the display from 0 to 3 Color Adjusts the Red Green Blue Cyan Magenta and Yellow colors on the projector from 0 to 100 to provide custom color and luminance output Each color has a default value of 100 Adjustments to the color settings register to the User mode 26 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM M Settings Description Audio d Volume Increases and decreases the projector s volume from 20 to 20 Mute On mutes the projector s audio output Off turns off mute Disable On disables the projec
104. tor s volume control and the Volume ECP s volume control knob Off enables the volume Control control and volume control knob Closed On turns on closed captioning Off turns off closed Captioning captioning Closed Sets the closed captioning language to CC1 or CC2 Captioning Typically CC1 displays American English subtitles Language _ while CC2 displays other regional languages such as French or Spanish depending on television channel or media setup 3D On Off Turns the 3D feature On or Off Default 3D Format Displays the current 3D format Interleaved or Under over Interleaved breaks down the image frame for each eye alternately displaying a line of visual information from each frame Under over concurrently displays horizontally stretched image frames for each eye one above the other 3D Invert Selects the 3D Invert setting L R or R L Left Right L R displays visual data for the left eye first R L displays visual data for the right eye first Auto Signal Enables or disables signal searching of input Detect connectors Select On to have the projector continuously switch inputs until it finds an active video source Select Off to maintain signal detection in one input Lamp Select On to show or Off to hide the lamp Reminder replacement reminder when it appears This reminder appears 100 hours before the recommended lamp replacement 27 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD
105. touch or write simultaneously at the interactive whiteboard using SMART Notebook software In dual user mode SMART Notebook switches to full screen mode and a line divides the screen into two separate workspaces each with its own set of tools The SMART UF65 or SMART UF65w projector is compatible with both standard and dual touch SMART Board interactive whiteboards SMART Board D600 series interactive whiteboards have a unique logo on the lower right hand side of SBD600 series the interactive whiteboard s frame to distinguish them from standard SMART Board 600 series interactive whiteboards 4 CHAPTER 1 ABOUT YOUR INTERACTIVE WHITEBOARD SYSTEM SMART UF65 or SMART UF65w Projector System Features The SMART UF65 or SMART UF65w projector system includes a short throw projector for use with SMART Board 600 or D600 series interactive whiteboards an extended control panel ECP and a sturdy support system for many different environments The features of the projector system include Awall mounted high offset projector engine that uses DLP technology by Texas Instruments providing BrilliantColor performance and Gamma 2 2 correction with SMART Presentation Bright Room Dark Room sRGB and User modes e PAL PAL N PAL M SECAM NTSC NTSC 4 43 video system compatibility Composite S video and VESA RGB with additional interface support for Component YPbPr and Component YCbCr inputs with proper adapters not included
106. tures 4 Extended Control Panel n 5 Included Accessories iii e eee ete repe tee reap e ec a Leeds 5 aisi m E 5 d EEE 5 EAS OM oe 6 Optional Accessories 6 2 Additional Details for Installing Your Interactive Whiteboard System 7 Environmental Requirements ssssssssseeeeeen 8 Choosing an Installation Location e 10 Recommended Mounting Heights sssse 10 ROUTING the Cables bete teo te d ire t be s ax cu unn 11 SMART UF65 or SMART UF65w Projector Connection Diagram 12 Focusing the Image ennaa natnra 14 Correcting Alignment Errors niidid i 15 Tips for Adjusting the Projected Image sem 16 Securing the Pen Tray Interactive Whiteboard and Projector 17 Locking the Pen Tray to Your Interactive Whiteboard 17 CONTENTS Securing the Projector to the Boom 19 Installing SMART Software sssssssseeee ene 19 3 Using Your Interactive Whiteboard System 21 Using Your Remote Control
107. u own a SMART product other than a SMART Board 600i4 or D600i4 interactive whiteboard system refer to the installation guide for your product for relevant warnings and maintenance instructions In this document SMART Board 600i4 interactive whiteboard system or SMART Board D600i4 interactive whiteboard system refers to your SMART Board 600 or D600 series interactive whiteboard and its SMART UF65 or SMART UF65w projector accessories and optional equipment The SMART UF65 or SMART UF65w projector included with your system is designed to work only with certain SMART Board interactive whiteboard models Contact your authorized SMART reseller for more information IMPORTANT INFORMATION oafety Warnings Cautions and Important Information N WARNINGS GENERAL Failure to follow the installation instructions included with your interactive whiteboard system or found in this guide can result in personal injury or product damage To reduce the risk of fire or electric shock do not expose any component of your interactive whiteboard system to rain or moisture Two people are required to safely mount the projector boom and interactive whiteboard on a wall because the items might be too heavy for one person to safely maneuver When you lift your interactive whiteboard you and your assistant should stand on either side of the screen supporting its weight at the bottom corners while balancing the top with your other hands When mounti
108. video signal on your system Refer to the included SMART Board 600i4 and D600i4 Interactive Whiteboard System Installation Instructions to initially set up and connect your interactive whiteboard system You must then install SMART software for either Mac OS or Windows operating systems to access all of your interactive whiteboard system s features Download SMART software including SMART Product Drivers and online Help from www smarttech com us Support Browse Support Download Software These pages also list the minimum hardware requirements for each software version If SMART software is already installed on your computer take this opportunity to upgrade your software to ensure compatibility 20 CHAPTER 2 ADDITIONAL DETAILS FOR INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM 3 Using Your Interactive Whiteboard System This chapter describes the basic operation of your interactive whiteboard system and also explains how to set up your remote control retrieve system information access the projector s image adjustment options and integrate your interactive whiteboard system with peripheral devices Using Your Remote Control on page 22 Using Your Interactive Whiteboard on page 31 Using the Extended Control Panel ECP on page 31 Video Format Compatibility page 34 22 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM Using Your Remote Control The SMART UF65 or SMART UF65w projector remote
109. your connectors call your authorized SMART reseller Projector Ready Lights and Projector otatus The SMART UF65 or SMART UF65w projector s two indicator LED lights Power and Service are located on the boom mounted projector Specific light sequences convey information about the state of the projector including errors IMPORTANT After you resolve the projector s issue disconnect and then reconnect the projector power cable to clear the indicator light sequence and then reset the projector s status Power LED Service LED M Green Amber Red Some Solid amber Off The projector is off but still receiving power Idle mode Press the power button on the ECP to turn it on Flashing green Off The projector is in the powering startup power state Wait for the projector to finish powering on Solid green Off The projector is in the operating on power state Press the power button on the ECP twice to turn it off Flashing amber Off The projector is in the cooling power state Wait for the projector to finish cooling Off Flashing red The projector is overheating The projector might shut down automatically See The Projector Overheated Message Appears on page 68 to troubleshoot the projector To restart an unresponsive projector 67 CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM Power LED Service LED M Green Amber Red essage Off Solid red The projector has a fan issue
110. ystem into Idle mode and then allow the lamp to cool for 30 minutes Do not spray cleaners solvents or compressed air near any part of the projector since they can damage or stain the unit Spraying the system could spread a chemical mist on some of the projector s components and lamp resulting in damage and poor image quality Do not allow liquids or commercial solvents of any kind to flow into the projector IMPORTANT Follow these guidelines to clean the projector Wipe the exterior of the projector using a lint free cloth If necessary use a soft cloth moistened with a mild detergent to clean the projector housing Do not use abrasive cleaners waxes or solvents Avoid touching the lens If it is necessary to clean the lens Use liquids or commercial solvents such as glass cleaners to clean the lens but do not spray them directly on the system Use protective gloves and dip a lint free cloth such as Purestat PW2004 in an anti static solvent such as Hyperclean EE 6310 Gently wipe the lens from the center to the edge To remove the lamp cover and lamp module 81 CHAPTER 6 MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Cleaning the Lamp Module and Projector Vents This section provides instructions for using a vacuum cleaner to remove accumulated dust from the SMART UF65 or SMART UF65w projector s lamp module vents and slots SMART recommends cleaning your projector every 12 months To clean

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