N750 Wireless Dual Band Gigabit Router WNDR4000
Contents
1. Getting to Know Your Wireless Router 4 Back Panel The rear panel of the WNDR4000 router contains the items in the list that follows the figure Figure 3 The back of the N750 wireless gigabit router includes 1 2 A USB 2 0 port backward compatible to USB 1 0 1 1 for attaching a USB storage device Four local LAN 10 100 1000 Mbps Ethernet ports for connecting the router to local computers An Internet WAN 10 100 1000 Mbps Ethernet port for connecting the router to a cable or DSL modem An AC power adapter outlet A Power On Off button Getting to Know Your Wireless Router Router Label View the label on the bottom of the N750 wireless gigabit router to identify the security PIN serial number port connectors status lights and default login information DEFAULT ACCESS Figure 4 Positioning Your Wireless Router The N750 wireless gigabit router lets you access your network from virtually anywhere within the operating range of your wireless network However the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router For example the thickness and number of walls the wireless signal must pass through may limit the range For best results place your router Near the center of the area where your computers and other devices will operate preferably within line of sight to your wireless devices Accessible to an2. e Select an optimum location for your N750 wireless gigabit router after reviewing the guidelines presented in Positioning Your Wireless Router on page 6 Connecting Your N750 Wireless Gigabit Router Before you install your N750 wireless gigabit router make sure that the Internet Protocol TCP IP Property settings on your computer are set to automatically obtain an IP address using DHCP and Obtain DNS server address automatically You can check these settings by looking at the TCP IP Properties of your Internal Network Connections which are accessible through the Installing Your Wireless Router Manually Advanced and Linux Users 11 Control Panel of your computer If you are unsure about this refer to the documentation for your computer or see the link to TCP IP Addressing in Related Documents on page 39 gt If you are replacing an existing router disconnect it completely from your network and set it aside before starting to install your new router There are two steps to setting up your N750 wireless gigabit router 1 Connect the router to the ADSL or cable modem and connect a computer to the router 2 Configure the router to use your Internet service To connect your N750 wireless gigabit router 1 Connect the N750 wireless gigabit router the computer and the modem Turn off your computer b Turn off and unplug the cable or ADSL broadband modem If your modem has a backup batt
3. e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help 40
4. on page 20 For advanced features not covered in this manual see the Reference Manual on your Resource CD A link to the online Reference Manual also is available from the router interface The factory default state is restored when you use the restore factory settings button See Restoring the Default Password and Configuration Settings on page 38 for more information about this feature Installing Your Wireless Router Using Smart Wizard 10 Installing Your Wireless Router Manually Advanced and Linux Users Before installing and connecting your router manually review the list below and make sure that you have all of the necessary information e ADSL or cable service connection to an Internet Service Provider ISP e The configuration information your ISP gave you Depending on how your Internet account was set up you might need the following information to set up your N750 wireless gigabit router and access the Internet Host and Domain Name Internet Login Name and Password frequently an email address and password Domain Name Server DNS Addresses Fixed or Static IP Address Your ISP should have provided you with all the information needed to connect to the Internet If you cannot locate this information contact your ISP If you have not already done so e Check the package contents of your router to ensure that it is complete see Unpacking Your New Wireless Router on page 1
5. When you log in to the browser you will be prompted to check for firmware updates from the NETGEAR update server Accessing Your Router After Installation and Checking for New Firmware The Smart Wizard only appears when you run the CD If you want to change the settings after installing and configuring your router you can click the desktop shortcut a pre configured shortcut RE placed on your desktop by the Smart Wizard at installation to open the router management interface You can also change your settings or configure your wireless and security settings by opening a browser window and logging in to the router You will also be prompted to check for new router firmware for the router To log in to the router after installation 1 Open a browser window and type http www routerlogin net in the address field of your browser Press Enter You can enter either of these addresses to connect to your wireless router http www routerlogin net or http www routerlogin com 2 When prompted enter the Password admin is the default router User Name and password is the default router Password both in lowercase letters If you changed the Password from the defaults then enter your new Password gt The router User Name and Password are unique to the router and are not the S lt same as any other User Name or Password you may use to log in to your Internet connection 1 The shortcut icon is installed
6. AC power outlet and near Ethernet cables for wired computers In an elevated location such as a high shelf keeping the number of walls and ceilings between the N750 wireless gigabit router and your other devices to a minimum Away from electrical devices which are potential sources of interference such as ceiling fans home security systems microwaves or the base for a cordless phone Away from any large metal surfaces such as a solid metal door or aluminum studs Large expanses of other materials such as glass insulated walls fish tanks mirrors brick and concrete can also affect your wireless signal gt Failure to follow these guidelines can result in significant performance degradation or an inability to wirelessly connect to the Internet Getting to Know Your Wireless Router 6 Installing Your Wireless Router To help you set up your router and get on the Internet quickly the Resource CD contains a Smart Wizard The Smart Wizard walks you through the steps required to connect your router and PC s configure your internet settings configure your wireless settings and enable wireless security for your network When you have finished you will be Internet ready gt If you have a Linux system you need to use the manual installation method see me Installing Your Wireless Router Manually Advanced and Linux Users on page 11 You can set up your N750 wireless gigabit router
7. gateway IP address on your computer Troubleshooting Connectivity Using the Ping Utility Most computers and routers have a diagnostic utility called ping that sends an request to a target device The device then replies The ping utility makes it easy to troubleshoot a network This section includes advanced troubleshooting techniques Testing the Path from a PC to Your Router You can ping the N750 wireless gigabit router to verify that the LAN path from your computer to your router is set up correctly Troubleshooting 32 To ping the wireless router 1 From the Windows toolbar click Start and select Run 2 In the field provided type Ping followed by the address of the router as in this example ping www routerlogin net or ping 192 168 1 1 3 Click OK You should see a message like this one Pinging 192 168 1 1 with 32 bytes of data If the path is working you see this message Reply from 192 168 1 1 bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not functioning correctly you could have one of the following problems e Wrong physical connections Make sure that the LAN port light is on If the light is off follow the instructions in Front Panel on page 3 Check that the corresponding lights are on for your computer s network interface card e Wrong network configuration Verify that the E
8. power off and back on to see if the router recovers 2 Clear the router s configuration to factory defaults This will set the router s IP address to 192 168 1 1 This procedure is explained in Restoring the Default Password and Configuration Settings on page 38 If the error persists you might have a hardware problem and should contact technical support Power light blinks green continuously The router firmware is corrupted To restore your firmware 1 Make sure that your PC is connected to your router and the router is powered on 2 Insert the Resource CD that came with your router into your PC The CD automatically starts and detects the language you are using on your PC Select a different language option if you prefer If the CD does not automatically start browse the CD and double click on N 3 Click Supporting Software then Netgear Firmware Recovery Utility and follow the prompts for the recovery process 4 After firmware recovery is complete follow the prompts to restore your configuration Troubleshooting 28 Table 3 Troubleshooting the router s LED behavior continued Internet light stays When the router is turned on the Internet light turns amber for about 70 seconds amber and then turns green If the light does not turn green the router has a problem If the Internet light is still amber 2 minutes after turning on power to the router 1 The Internet is not accessible Con
9. the N750 wireless gigabit router identifies the number of each LAN port see Router Label on page 6 Troubleshooting 26 Make sure that the network settings of the computer are correct 1 Verify that your LAN connected computers are configured to obtain an IP address automatically through DHCP For help with this see the documentation for your computer or Related Documents on page 39 2 Verify whether the MAC address is needed Some cable modem services require you to use the MAC address of the computer registered on the account If this is the case in the Router MAC Address section of the Basic Settings screen select Use this Computer s MAC Address To save your settings click Apply Restart the network in the correct sequence Check the router status lights to verify correct router operation If the Power light does not turn solid green within 2 minutes after you turn the router on reset the router according to the instructions in Restoring the Default Password and Configuration Settings on page 38 Checking Basic Router Functions After you turn on power to the router check that the following sequence of events has occurred 1 When power is first applied verify that the Power light is on and that it is solid amber while the router boots up see Front Panel on page 3 for an illustration 2 Verify that the Power light turns amber within a few seconds indicating that the self test procedure is runni
10. you will not get a wireless connection b Select the operating channel for the wireless mode The default is 153 for North America and 44 for most other countries If there is an Auto option in the channel list and you select it the router will find the best operating channel available If you notice interference from nearby devices you can select a different channel c Leave the wireless mode set to the default setting of Up to 450Mbps for 5GHz 7 Select security options for the 5 GHz wireless network The wireless Security Options are set to None by default NETGEAR strongly recommends that you use wireless security You can select a different Security Option and a different passphrase for each wireless network For the highest performance of the 5 GHz wireless network and the most secure encryption NETGEAR recommends that you use WPA2 PSK as your security option 8 Click Apply to save your changes lf you are configuring the router from a wireless computer and you change the router s SSID channel or security settings you will lose your wireless connection when you click Apply You must then change the wireless settings of your computer to match the router s new settings To set up your computers for wireless connectivity 1 Program the wireless settings of each computer or wireless adapter to have the same SSID wireless network name as the router Check that the wireless adapter on each com
11. 0BASE Tx 1000BASE Tx RJ 45 Wireless Maximum wireless signal rate complies with the IEEE 802 11 standard Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Radio Data Rates Frequency Auto Rate Sensing 2 4 GHz amp 5 GHz Data Encoding Standards IEEE 802 11n version 2 0 IEEE 802 11n IEEE 802 119 IEEE 802 11b 2 4 GHz IEEE 802 11n IEEE 802 11a 5 0 GHz Maximum Computers Per Wireless Network Operating Frequency Ranges 2 4GHz Technical Specifications Limited by the amount of wireless network traffic generated by each node Typically 30 70 nodes 2 412 2 462 GHz US 2 412 2 472 GHz Japan 2 412 2 472 GHz Europe ETSI 37 Table 4 Wireless Router Default Configuration Settings continued Feature Operating Frequency Ranges 5G 802 11 Security Default Setting 5 18 5 24 5 745 5 825 GHz US 5 18 5 24 GHz Europe ETSI 40 bit also called 64 bit and 128 bit WEP WPA PSK and WPA2 PSK Restoring the Default Password and Configuration Settings You can restore the factory default configuration settings that reset the router s user name to admin the password to password and the IP address to 192 168 1 1 factory defaults This procedure will erase all the current configuration se
12. N750 Wireless Dual Band Gigabit Router WNDR4000 Setup Manual NETGEAR hale 350 E Plu a Driv San Jose CA asics UA November 2010 208 10752 01 v1 0 2010 by NETGEAR Inc All rights reserved Trademarks NETGEAR and the NETGEAR logo are registered trademarks and Smart Wizard is a trademark of NETGEAR Inc Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation Other brand and product names are registered trademarks or trademarks of their respective holders Statement of Conditions In the interest of improving internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein Contents N750 Wireless Dual Band Gigabit Router WNDR4000 Setup Manual Getting to Know Your Wireless Router 0 cccccecceeceeeeeeeeceeeeeaeeeseeeeesaeeseeeeesnaaeeeeaes 1 Unpacking Your New Wireless Router ccccceceeeeeeceeeeeeeeeseceeeeeeeeesecaeeeseeeeseeueeeeeaeeneaes 1 Prardwane Feature S sions scccncsuedssacanatecnaseaneseacs cactaleearnccanacuenecandeantancaanenunadenposawensdadyguaasaoee anaes 2 PROMI AME E SENA PIERE N AA ET E EE E OET 3 B o Pn an E E S 5 Foner Labe erann aE sans tenens ved ec atneaied acuees enn sateen widen oancehaeeeiadecaseieie 6 Pos
13. Password Remember my password Figure 10 2 For security reasons the router has its own user name and password When prompted enter admin for the router user name and password for the router password both in lowercase letters gt The router user name and password are not the same as any other user name or password you might use to log in to your Internet connection A progress bar will display checking for a new version of the firmware 3 If new firmware is available click Yes and the router will automatically upgrade itself with the latest firmware else to the router until the router finishes restarting and the Ready light has turned i Do not try to go online turn off the router shut down the computer or do anything solid green for several seconds Installing Your Wireless Router Manually Advanced and Linux Users 16 4 From the main menu select Setup Wizard The Setup Wizard screen displays Setup Wizard The Smart Setup Wizard Can Detect The Type Of Internet Connection That You Have Do You Want The Smart Setup Wizard To Try And Detect The Connection Type Now O Yes No Want To Configure The Router Myself Next Figure 11 5 Select No to set up the connection yourself Click Next and the Basic Settings screen will display Enter the required information for your ISP connection in the appropriate fields If you need assistance follow the Basic Settings Help screens on the
14. and broadcasts these settings to the wireless client NETGEAR s Push N Connect feature is based on the Wi Fi Protected Setup WPS standard All other Wi Fi certified and WPS capable products should be compatible with NETGEAR products that implement Push N Connect gt If the router has already been configured manually or by using the Smart Wizard and any of these security options have been enabled WEP with auto authentication WPS PSK WPA2 PSK or no security a wireless client can be added to your network quickly and simply by using Push N Connect In this case the existing wireless settings are broadcast to the WPS capable client For more information on setting up a mixed network see the online User Manual A link to the User Manual is on the Resource CD The following instructions assume that you are configuring WPS on the router for the first time and connecting a WPS capable device such as a wireless computer or wireless adapter To connect a device using WPS 1 Open the networking utility of the device you want to connect to that supports WPS 2 Push the N750 wireless gigabit router s WPS button then release The WPS LED will start to blink 1 For a list of other Wi Fi certified products available from NETGEAR go to hitp www wi fi org Configuring Your Wireless Network 23 3 While the WPS LED is blinking you have 2 minutes to enable WPS on the device you are connecting to The blinking ceases whe
15. ar with the front and back panels of your router especially the LEDs and the important information on the router label see Hardware Features on page 2 Then read the section on Positioning Your Wireless Router on page 6 to ensure that you have selected the best location to install your router Unpacking Your New Wireless Router The product package should contain the following items e The N750 wireless gigabit router e A slide on stand for your N750 wireless gigabit router e An AC power adapter varies by region e A yellow Ethernet cable e NETGEAR Installation Guide e The Resource CD which includes The Smart Wizard Installation Assistant Autorun exe A PDF version of this manual A link to the online User Manual If any of the parts are incorrect missing or damaged contact your NETGEAR dealer Keep the carton including the original packing materials in case you need to return the product for repair Getting to Know Your Wireless Router 1 To prepare your router for installation 1 Carefully remove the protective film from the top of your router 2 Set up your N750 wireless gigabit router by aligning the arrow on the base with the arrow on the back of the case and sliding the router onto the base Reset Factory Settings button Figure 1 3 Place your router in an area suitable for installation near an AC power outlet and accessible to the Ethernet cables for your wired comput
16. asic Router FUNCIONS visiirien onean aaa rE eae iets 27 Troubleshooting Logit Problems sisipin EES Nia 29 Contents iii Checking the Internet Service Connection cccececeeeeneeeeceeeeeeeaeeeeeeeeeeaaeseeeeeeetaeeeeeneees 30 Obtaining an Internet IP Address ecccecccceeecneeeeeeeeneeeeeeenaeeeeeeseaeeeeeesstaeeeesenaees 30 TROUBIESNOOUING PPPOE sireci SEa EN 31 Troubleshooting Internet Browsing sessssesessssessssrrresrsrnnessnennesnnnnnensnnnnesannnnnnsnennneenna 32 Troubleshooting Connectivity Using the Ping Utility eesseesseeseeeseesensssenssennssrrsssrnens 32 Testing the Path from a PG to Your Router sicvssccidasescciartinvictesenssaterbnonsartieaeeetiatens 32 Testing the Path from a PC to the Internet 0 ccccceccecsseeceeeeesneeeeeesenaeeeeeessneeeeeeeees 33 Technical Specifications eicicicsisccscccisscctexciestccancatsacecannaiaatiaceassadacedastsaniencdssaadievecdsarctenessaniens 35 Detault Configuration Settings sersssion E 35 Restoring the Default Password and Configuration Settings ccccsceeeeeeesteeeeeeeees 38 Related DOCUIMGINS oissirrannnia a 39 Registration and Certifications ennonn aiai aei aai 40 Contents Getting to Know Your Wireless Router Congratulations on your purchase of the NETGEAR N750 Wireless Dual Band Gigabit Router WNDR4O000 Before you begin installing your router check the package contents see Unpacking Your New Wireless Router on page 1 Become famili
17. ation is available on the CD on the support website and on the documentation website When the N750 wireless gigabit router is connected to the Internet click the KnowledgeBase link to view support information or click the Documentation link to view the online Reference Manual for this N750 wireless gigabit router Maximum Wireless Signal Rate Derived from IEEE Standard 802 11 Specifications Actual data throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Federal Communications Commission FCC Compliance Notice Radio Frequency Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures
18. e used The light will be fast blinking green when the USB device is in use WLAN On Off The Wireless Local Area Network WLAN button 6 turns the 2 4 GHz and 5 0 GHz wireless radios on and off e WPS The WPS button 7 shows blinking green to indicate WPS activity when the device is in the 2 minute interval to synchronize security or there is a WPS error Setting Up Your Router for Internet Access When configuring your wireless router manually you must log in to your N750 wireless gigabit router to set it up initially and to make any changes to your wireless router s settings later gt The factory default state is reset when you use the Restore Factory Settings button See Restoring the Default Password and Configuration Settings on page 38 for more information To access your router 1 Connect to the N750 wireless gigabit router by typing http www routerlogin net in the address field of your browser and then press Enter http www routerlogin net 1 Figure 9 in the address field of your browser then pressing Enter http www routerlogin net http www routerlogin com e http 192 168 1 1 Connect to the N750 wireless gigabit router by typing any one of these three URLs Installing Your Wireless Router Manually Advanced and Linux Users 15 A login window such as the one in the following figure displays Connect to www routerlogin com f User name
19. e your wireless network and select wireless security settings to protect your wireless network see Configuring Your Wireless Network on page 19 Getting to Know Your Wireless Router 7 Updating Your Router Firmware NETGEAR is always improving the operability and features included with your router To make it easy for you to receive the best most up to date features of your router NETGEAR provides a variety of methods for updating your product e The Smart Wizard installation assistant lets you check for and install updates as part of the setup activity e The router includes an update feature that lets you check for and install updates You must be logged in to the router to use this feature see the Reference Manual for details These options are discussed in Installing Your Wireless Router Manually Advanced and Linux Users on page 11 Getting to Know Your Wireless Router 8 Installing Your Wireless Router Using Smart Wizard Prepare the following before you set up your router making sure that e You are using a computer with either a Mac operating system or a Windows operating system Windows 7 Windows Vista Windows 2000 or Windows XP with Service Pack 2 or above e You have an Internet service connection through an Internet Service Provider ISP e Your PC has a wired Ethernet connection not a wireless connection e For cable modem service that you use the computer you first used to set up your Interne
20. er s SSID channel or security settings you will lose your wireless connection when you click Apply You must then change your computer s wireless settings to match the router s new settings To avoid this situation you can use a computer that is connected to the router with an Ethernet cable For a complete overview of all the security configurations that can be implemented on this router see the online User Manual A link to the User Manual is on the Resource CD Setting Your SSID and Wireless Security Manually To specify the wireless settings you must know the following e Name 11N 2 4 GHz SSID The default is NETGEAR e Name 11N 5 GHz SSID The default is NETGEAR 5G Configuring Your Wireless Network 20 The wireless mode 802 11n that each wireless adapter supports The default is Up to 145Mbps at 2 4 GHz and 450Mbps at 5 GHz Wireless security option NETGEAR strongly recommends that you use wireless security To successfully implement wireless security check each wireless adapter to determine which wireless security option it supports To set up basic wireless connectivity on your router 1 Log in to the N750 wireless gigabit router at http www routerlogin net with the default user name of admin and default password of password or using whatever LAN address and password you have set up Select Wireless Settings under Setup in the main menu to display the Wireless Settings screen Select your re
21. ers Hardware Features Before you install and connect your router take a moment to become familiar with the front and back panels of the router especially the LEDs on the front panel Getting to Know Your Wireless Router 2 Front Panel Figure 2 The front panel has nine status lights that you can use to monitor and verify various conditions There are also two switch buttons on the right or at the top if the router is in its stand The status lights are described in Table 1 and the switch buttons in Table 2 Table 1 Status Light Descriptions Item Function Activity Description Getting to Know Your Wireless Router Ports 1 4 Solid Amber 1 Solid Amber The unit is starting up after being powered on Blinking Green Firmware is corrupted See Checking Basic Router Functions on page 27 for instructions on restoring your router firmware Blinking Amber 4 Firmware is upgrading 2 Restore factory settings button pressed restoring factory default settings 2 Internet Off No Ethernet cable is connected to the modem Solid Amber The Ethernet cable connection to the modem has been detected Solid Green An IP address has been received ready to transmit data 3 Off The radio at 2 4 GHz is off Solid Green The 2 4 GHz radio is operating on the unit 4 5 GHz Off The radio at 5 GHz is off Mone Solid Blue The 5 GHz radio is operating on the unit 5 LAN Solid Green The LAN p
22. ery remove it as well c Locate the Ethernet cable 1 that connects your computer to the modem 1 Figure 5 2 Disconnect the cable from the modem 2 You will connect it to the router later 3 Locate the Ethernet cable that came with the NETGEAR product Securely insert that Ethernet cable into your modem and into the Internet port of the N750 wireless gigabit router 3 Installing Your Wireless Router Manually Advanced and Linux Users 12 Internet 3 Pa te P O ER IC Figure 6 4 Locate the cable you removed from the modem in step 2 Securely insert that cable 4 into a LAN port on the router such as LAN port 1 w GAN EJ We Internet Figure 7 Your network cables are connected and you are ready to start your network It is important that you start your network in the correct sequence To start your network in the correct sequence Failure to start or restart your network in the correct sequence could prevent you from accessing the Internet Installing Your Wireless Router Manually Advanced and Linux Users 13 1 First plug in and turn on the cable or DSL modem if your modem has a backup battery plug it back in Wait 2 minutes 2 Now plug the power cord into your N750 wireless gigabit router and into a power outlet Wait 1 minute 3 Last turn on your computer It might take several minutes for your router to establish a connection with
23. firm that you have the correct internet setting 2 Clear the router s configuration to factory defaults This will set the router s IP address to 192 168 1 1 This procedure is explained in Restoring the Default Password and Configuration Settings on page 38 3 Turn the power off and back on to see if the router recovers Internet or LAN port lights If either the LAN or Internet lights do not light when the Ethernet connection is are off made check the following 1 Make sure that the Ethernet cable connections are secure at the router and at the computer 2 Make sure that power is turned on to the connected computer 3 Be sure you are using Ethernet cables like the cable that was supplied with the N750 wireless gigabit router See Connecting Your N750 Wireless Gigabit Router on page 11 for instructions For more information on WPS functionality and advanced features see the online Reference Manual Troubleshooting Login Problems If you are unable to log in to the N750 wireless gigabit router check the following e Ifyou are using an Ethernet connected computer check the Ethernet connection between the computer and the router as described in the previous section e Make sure that you are using the correct login information The factory default login name is admin and the password is password Make sure that Caps Lock is off when you enter this information e Typically your computer s add
24. gion In the United States the default region cannot be changed For the rest of the world the default region is Europe Set up the 2 4 GHz wireless network a Enter the SSID name The default is NETGEAR N750 wireless gigabit router If they do not match you will not get a wireless gt The SSID of any wireless adapters must match the SSID you configure in the connection b Select the operating channel for the wireless mode The default is Auto When Auto is selected the router finds the best operating channel available If you notice interference from nearby devices you can select a different channel Channels 1 6 and 11 will not interfere with each other c Leave the wireless mode set to the default setting of Up to 145Mbps for 2 4GHz Select security options for the 2 4GHz wireless network The wireless Security Options are set to None by default NETGEAR strongly recommends that you use wireless security You can select a different Security Option and a different passphrase for each wireless network For the highest performance of the 2 4GHz wireless network and the most secure encryption NETGEAR recommends that you use WPA2 PSK as your security option Set up the SGHz wireless network Configuring Your Wireless Network 21 a Enter the SSID name The default is NETGEAR 5G gt The SSID of any wireless adapters must match the SSID you configure in the N750 wireless gigabit router If they do not match
25. he WNDR4000 N750 Wireless Dual Band Gigabit Router Table 4 Wireless Router Default Configuration Settings Feature Default Setting Smart Wizard Enabled Router Login Router Login URL http www routerlogin net or http www routerlogin com Login name case sensitive printed on product label Login password case sensitive printed on product label admin password Internet Connection WAN MAC address Use default hardware address Time Zone MTU Size 1500 Local Network Router LAN IP address printed on 192 168 1 1 product label also known as modem IP address Router Subnet 255 255 255 0 DHCP Server Enabled GMT 8 North America only other time zones vary by country and region Time Zone Adjusted for Daylight Saving Time Technical Specifications Disabled Technical Specifications 35 Table 4 Wireless Router Default Configuration Settings continued Feature Default Setting Firewall Inbound communications coming in from the Internet Disabled bars all unsolicited requests Outbound communications going out to Enabled all the Internet Wireless Wireless Communication Enabled Name 2 4GHz b g n SSID NETGEAR Name 5Ghz a n SSID NETGEAR 5G Security Disabled Broadcast SSID Enabled Country Region United States in the US otherwise varies by region 11N 5GHz Channel 153 for North America and 44 for most ot
26. her countries 11N 2 4GHz Channel Auto Operating Mode Output Power Up to 450Mbps at 5GHz and 145Mbps at 2 4GHz Full a Maximum Wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Data and Routing Protocols Network Protocol and Standards Compatibility TCP IP RIP 1 RIP 2 DHCP PPP over Ethernet PPPoE Power Adapter North America United Kingdom Australia 120V 60 Hz input 240V 50 Hz input Europe All regions output Technical Specifications 230V 50 Hz input 12 V DC 2 5A output 30W maximum 36 Table 4 Feature Physical Specifications Dimensions Wireless Router Default Configuration Settings continued Default Setting 218 x 160 x 35 mm 8 6 x 6 3 x 1 4 in Weight Environmental Specifications 0 45 kg 1 1 Ib Operating temperature 0 to 40 C 32 to 104 F Operating humidity Electromagnetic Emissions 90 maximum relative humidity noncondensing Meets requirements of Interface Specifications FCC Part 15 Class B EN 301489 1 17 Class B EN300328 EN 60950 CE LVD C Tick N10947 LAN 10BASE T or 100BASE Tx 1000BASE Tx RJ 45 WAN 10BASE T or 10
27. itioning Your Wireless Router sszcesssscarnuchessbcnacsvitesizencesscaeeearadneees sadsarealchianecensenteretiesd 6 Installing Your Wireless Router esisccedccteebsdsvrcsiectcscetzaaanexdlnabeese A 7 Updating Your Router Firmware sissies a EEE 8 Installing Your Wireless Router Using Smart WIZARG nonsen E E E E 9 Installing Your Wireless Router Manually Advanced and Linux Users 0 11 Connecting Your N750 Wireless Gigabit Router c cccececeeeeeeeeeeeeeeeeaeeeeeeeeeseaeeeeeneees 11 Verilying Your COMMECHOM seserian roni nRa a ER E 14 Setting Up Your Router for Internet ACCESS srioreseieinedrze datione iaia 15 Configuring Your Wireless Network ccccccceeseeeeeeeeeeeeeeeaaeeeeaeeeseaaeeeeeaeeseeaeeesaaeeees 19 Accessing Your Router After Installation and Checking for New Firmware 0 20 19 Configuring Your Wireless Settings and Security Options ceeeceeseeeeeeeseeseteeeeeteees 20 Setting Your SSID and Wireless Security Manually c ceccceeeeeeeeeeeeeeeeeeeeeeeneeeees 20 Using Push N Connect WPS to Configure Your Wireless Network 0 0006 23 Testing Basic Wireless Connectivity cccccceeeeeeceseeeeeeeeeeeeaeeeeeeeeeseaeeeseaaeeseeeeeseaaeesanes 24 TROUDICSMOOUMNG ccn R gueceiald bveedaness mecdatnan teeeal Guneeiand bredealeanceneayenns 26 Basic Setup Checklist sic ciivccscetdinetaseeednesiaciasativaditestenennnsdvaceanacciauneneivae eh RR 26 Checking B
28. lowing problems e Basic Setup Checklist on page 26 e Checking Basic Router Functions on page 27 e Troubleshooting Login Problems on page 29 e Checking the Internet Service Connection on page 30 e Testing the Path from a PC to Your Router on page 32 e Testing the Path from a PC to the Internet on page 33 Basic Setup Checklist The following items are the most common errors made when initially setting up a router Carefully review the checklist to make sure that you have followed the recommended procedures Be sure to always start your network in this sequence 1 Turn off and unplug the modem from its power outlet and turn off the N750 wireless gigabit router and computer 2 Turn on the modem and wait 2 minutes Turn on the N750 wireless gigabit router and wait 1 minute 4 Turn on the computer Make sure that the Ethernet cables are securely plugged in 1 Verify that the Internet status light on the N750 wireless gigabit router is lit if the Ethernet cable to the N750 wireless gigabit router from the modem is plugged in securely and the modem and N750 wireless gigabit router are both turned on see Front Panel on page 3 2 Verify that for each powered on computer connected to the N750 wireless gigabit router with a securely plugged in Ethernet cable the corresponding N750 wireless gigabit router LAN port status light is lit see Front Panel on page 3 The label on the bottom of
29. n devices connected to your router To test basic wireless connectivity 1 Log in to the N750 wireless gigabit router at http www routerlogin net using the default user name of admin and default password of password or using whatever LAN address and password you have set up 2 Select Wireless Settings from the main menu of the N750 wireless gigabit router Configuring Your Wireless Network 24 3 Note your SSID name If you used WPS to establish a connection with other devices the SSID will now be a randomly selected name The SSID of any wireless adapters or wireless devices connected to your router e must match the SSID you configured in the N750 wireless gigabit router If they do not match you will not get a wireless connection 4 Make sure that you have selected the region in which the wireless router will operate 5 Check the Wireless mode The default is Up to 450Mbps at 5GHz amp 145Mbps at 2 4GHz If you are experiencing interference try selecting one of the other available settings see Configuring Your Wireless Settings and Security Options on page 20 6 Check your wireless security If you used WPS to enable wireless security your security will be set to WPA WPA2 with a randomly selected PSK security password 7 Click Apply to save any changes ma q If you are configuring the router from a wireless computer and you change the router s SSID channel or security settings you will lose y
30. n one of these two conditions occurs e WPS has enabled security between the router and the other device The router has generated an SSID implemented WPA WPA2 wireless security including a PSK security password on the router and has sent this configuration to the wireless client e Ifyou do not establish a connection using WPS during this 2 minute interval your router security and SSID wireless network name will be restored to the default settings router security will be set to None The WPS LED will stop blinking or turn off depending on whether the wireless device has connected successfully 4 Note the new SSID and WPA WPA2 password for the wireless network To access the Internet from any computer connected to your N750 wireless gigabit router launch a browser such as Microsoft Internet Explorer or Firefox gt If you are planning a mixed network of WPS capable devices and non WPS capable me devices NETGEAR suggests that you set up your wireless network and security settings manually first and use WPS only for adding additional WPS capable devices For more information about setting up your wireless network and configuring your wireless security settings see the User Manual A link to the online User Manual is on your Resource CD Testing Basic Wireless Connectivity Once you have established basic wireless connectivity and enabled security settings appropriate to your needs you can test connectivity betwee
31. ng 3 After approximately 90 seconds verify that a The color of the Power light changes to green b The LAN port lights are lit for any local ports that are connected If a port s light is lit a link has been established to the connected device If a LAN port is connected to a 1 Gbps device verify that the port s light is green If the port is 10 100 Mbps the light will be amber c The Internet port is connected and its light is lit 4 Verify that the WPS button light on the front panel is blinking when you push it Troubleshooting 27 If the correct behavior does not occur check for a remedy from the following table Table 3 Troubleshooting the router s LED behavior LED Behavior Recommended Action Power light is off Power light stays amber See Connecting Your N750 Wireless Gigabit Router on page 11 check the following Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning power outlet Check that you are using the power adapter supplied by NETGEAR for this product If the error persists you have a hardware problem and should contact technical support When the router is turned on the Power light turns amber for about 90 seconds and then turns green If the light does not turn green the router has a problem If the Power light is still amber 2 minutes after turning on power to the router 1 Turn the
32. on your desktop only when using the Smart Wizard installation method Configuring Your Wireless Network 19 Configuring Your Wireless Settings and Security Options The wireless network settings of the router must match the wireless network settings of any wireless devices that connect wirelessly to the router such as wireless adapter cards and wireless computers For a wireless connection the router and each wireless computer must use the same SSID also called the wireless network name and the same wireless security NETGEAR strongly recommends that you use wireless security Indoors computers can connect over wireless networks at a range of several hundred feet This can allow others outside of your immediate area to access your network The Wireless Settings screen lets you set your wireless network connections and the wireless security option for your network and router To configure the wireless network you can either manually specify your network name SSID and your wireless security settings see Setting Your SSID and Wireless Security Manually on page 20 or if the clients in your network are WPS capable you can use Wi Fi Protected Setup WPS to automatically set the SSID and implement WPA WPA2 security on both the router and the client device see Using Push N Connect WPS to Configure Your Wireless Network on page 23 If you configure the router from a wireless computer and you change the rout
33. ort has detected a 1 Gbps link with an attached device The LAN port has detected a 10 100 Mbps link with an attached device Off No link is detected on this port Table 1 Status Light Descriptions continued 6 No USB device is connected or the Safely Remove Hardware button has been pressed and it is now safe to remove the attached USB device Solid Green The USB device has been accepted by the Router and is ready to be used Fast Blinking The USB device is in use Green The WLAN button toggles the WLAN function on and off The WPS button turns on the WPS function Table 2 Switch Button Descriptions Item Function Activity Description 7 WLAN Pressing the wireless LAN button turns on the 2 4 GHz and 5 GHz On Off wireless radios indicated by 2 4 GHz and 5 GHz LEDs being lit The 2 4 GHz and 5 GHz radios are off and their LEDs are turned off 8 WPS On On The WPS function is turned on When you first push the WPS button the WPS LED blinks green for two minutes during which it is synchronizing security for the wireless client device Before turning on the WPS button be sure that the WLAN button is on If both wireless radios are off 2 4 GHz and 5 GHz LEDs are off the WPS will not work gt For more information on modes see Configuring Your Wireless Settings and lt Security Options on page 20 and the online Reference Manual available on the Resource CD
34. our wireless connection when you click Apply You must then change the wireless settings of your computer to match the router s new settings 8 Configure and test your computers for wireless connectivity Program the wireless adapter of your computers to have the same wireless network name SSID as the N750 wireless gigabit router and the same wireless security as your N750 wireless gigabit router Check that they have a wireless link and are able to obtain an IP address by DHCP from the router Your N750 wireless gigabit router is now configured to provide Internet access for your network Your N750 wireless gigabit router automatically connects to the Internet when one of your computers requires access It is not necessary to run a dialer or login application such as Dial Up Networking or Enternet to connect log in or disconnect These functions are performed automatically by the N750 wireless gigabit router as needed To access the Internet from any computer connected to your N750 wireless gigabit router launch a browser such as Microsoft Internet Explorer or Mozilla Firefox For more information on setting up your wireless network and configuring your wireless security settings see the User Manual A link to the online User Manual is on your Resource CD Configuring Your Wireless Network 25 Troubleshooting This chapter gives information about troubleshooting your N750 wireless gigabit router You can find help with the fol
35. puter can support the mode and security option that you selected If you have a question see the online User Manual or review the settings you selected in Configuring Your Wireless Settings and Security Options on page 20 Check that the security settings on each wireless device match the security settings of the router For example if you selected a security option requiring a passphrase then the same passphrase must be used for each wireless computer Configuring Your Wireless Network 22 4 Check that each wireless computer has a wireless link and is able to obtain an IP address by DHCP from the router Check the Wireless Connections Properties and ensure that TCP IP Properties O For a Windows PC go to the Control Panel and select Network Connections _ are set to Obtain an IP address automatically To access the Internet from any computer connected to your N750 wireless gigabit router launch a browser such as Microsoft Internet Explorer or Mozilla Firefox Using Push N Connect WPS to Configure Your Wireless Network If your wireless clients support Wi Fi Protected Setup WPS you can use this feature to configure the router s SSID and security settings and at the same time connect the wireless client securely and easily to the router Look for the symbol on your client device WPS automatically configures the SSID and wireless security settings for the router if the router is in its default state
36. ress should be in the range of 192 168 1 2 to 192 168 1 254 Refer to your computer s documentation for help with finding your computer s IP address If your computer s IP address is 169 254 x x verify that you have a good lt connection from the computer to the router and then restart your computer Troubleshooting 29 e Make sure that your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click Refresh to be sure that the Java applet is loaded Try closing the browser and starting it again Checking the Internet Service Connection If your router is unable to access the Internet check that the Internet connection is working and then check that the N750 wireless gigabit router can get an Internet address Check that the Internet connection is working 1 Internet connection First verify that your cable or ADSL modem has a successful connection The cable or ADSL modem status lights indicate if the modem connection is successful or not Check your modem documentation or call your Internet Service Provider for help with verifying that the modem has a successful connection 2 Wireless router Internet light is green If your Internet light is solid green then you have a good Internet connection and your wiring is correct 3 Wireless router Internet light is solid amber If your Internet light is solid amber then your N750 wireless gigabit router is attempting to make an Inte
37. rnet connection with the service provider The light should turn green within several minutes If it does not check the Internet connection on the modem 4 Wireless router Internet light off If the Internet light is off verify that the Ethernet cable is securely connected between the cable or ADSL modem and that both the modem and N750 wireless gigabit router are turned on Obtaining an Internet IP Address If your N750 wireless gigabit router is unable to access the Internet and your Internet light is amber check the N750 wireless gigabit router to see if it is able to get an Internet IP address from your service provider Unless you have a static IP address your N750 wireless gigabit router automatically requests an IP address from your service provider To check the Internet IP address from the browser interface 1 Log in to the N750 wireless gigabit router 2 Select Router Status under Maintenance on the main menu to check that an IP address is shown for the Internet port If 0 0 0 0 is shown your N750 wireless gigabit router has not obtained an IP address from your service provider Troubleshooting 30 If your router is unable to obtain an IP address from the your service provider the problem might be one of the following Your service provider might require a login Ask your service provider whether they require PPP over Ethernet PPPoE login The service name user name and password might be set incorrectly See Tro
38. router interface or see the online User Manual for this N750 wireless gigabit router If you cannot connect to the wireless router check the Internet Protocol TCP IP properties in the Network Connections section of your Control Panel It should be set to obtain both IP and DNS server addresses automatically For assistance see your computer documentation or see the links in Related Documents on page 39 6 Click Apply to save your settings and complete your connection You are now connected to the Internet The N750 wireless gigabit router home page will display To complete your router setup and to configure your wireless network see Accessing Your Router After Installation and Checking for New Firmware on page 19 and Configuring Your Wireless Settings and Security Options on page 20 Installing Your Wireless Router Manually Advanced and Linux Users 17 If you do not connect successfully e Review your settings and make sure that you have selected the correct options and typed everything correctly e Contact your ISP to verify that you have the correct configuration information e Read Troubleshooting on page 26 If problems persist register your NETGEAR product and contact NETGEAR Technical Support Installing Your Wireless Router Manually Advanced and Linux Users 18 Configuring Your Wireless Network After installing your router you must log into the router to complete your wireless setup
39. t service The NETGEAR Smart Wizard takes you through the procedure to connect your router and PC s It then helps you to configure your wireless settings and enable wireless security for your network The Smart Wizard guides you through the setup and configuration process by automating many of the steps At each step in the setup process the Smart Wizard checks to ensure that the steps you perform are successfully completed The wizard setup process takes about 20 minutes to complete To set up your router using the Smart Wizard 1 To start the Smart Wizard e For Windows users Insert the Resource CD into your PC The CD will automatically start and detect the language you are using on your PC Select a different language option if you prefer If the CD does not automatically start browse the CD and double click lt A on N Inthe CD s menu click Setup to start the Smart Wizard e For Mac users double click the MacWizard program 2 When the Smart Wizard prompts you to Check for Firmware Updates click Yes to check the NETGEAR website for new router firmware or check No to check for updates later see Accessing Your Router After Installation and Checking for New Firmware on page 19 Installing Your Wireless Router Using Smart Wizard 9 3 Follow the instructions and prompts to complete the installation The Smart Wizard guides you through installing your router connecting your router to the In
40. ternet configuring your wireless network settings and selecting the optimum security protection for your network If you choose not to select a security option during installation you can always access the router s user interface later to select a security option see Setting Your SSID and Wireless Security Manually on page 20 or Using Push N Connect WPS to Configure Your Wireless Network on page 23 To ensure optimum performance of your high speed wireless router the Wireless adapter card for each computer in your network should support the same technology as your router see the online User Manual for more information At the close of installation e For Windows users the Smart Wizard places a Router_Setup html file on your computer s desktop so that you can view the router settings It also places the Router Login N shortcut on the desktop for you to access the router s main menu e For Mac users the Smart Wizard places a Router_Setup pdf file on your desktop You are now connected to the Internet After connecting to the Internet you can Log in to the router and check for new firmware Refer to the bottom label for the default login information or see the steps in Accessing Your Router After Installation and Checking for New Firmware on page 19 Set up additional wireless computers in your network for Internet access see Configuring Your Wireless Settings and Security Options
41. thernet card driver software and TCP IP software are both installed and configured on your computer Verify that the IP address for your router and your computer are correct and that the addresses on both begin with 255 255 255 0 Testing the Path from a PC to the Internet After verifying that the path between your computer and the N750 wireless gigabit router works correctly test the path from your PC to the Internet From the Windows Start gt Run menu type PING n 10 lt IP address gt where lt P address gt is the IP address of a remote device such as your ISP s DNS server Troubleshooting 33 If the path is functioning correctly replies as in the previous section are displayed If you do not receive replies e Check that your PC has the IP address of your router listed as the default gateway If the IP configuration of your PC is assigned by DHCP this information is not visible in your PC s Network Control Panel Verify that the IP address of the router is listed as the TCP IP default gateway e Check to see that the network address of your PC the portion of the IP address specified by the netmask is different from the network address of the remote device e If your ISP assigned a host name to your PC enter that host name as the account name in the Basic Settings screen Troubleshooting 34 Default Configuration Settings This section provides factory default settings and technical specifications for t
42. ticate using PPPoE until data is transmitted to the network Troubleshooting 31 Troubleshooting Internet Browsing If your N750 wireless gigabit router can obtain an IP address but your computer is unable to load any Web pages from the Internet check the following e Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address when you configured the N750 wireless gigabit router restart your computer Alternatively you can configure your computer manually with DNS addresses as explained in the documentation for your computer e Your computer might not have the N750 wireless gigabit router configured as its default gateway Restart the computer and verify that the N750 wireless gigabit router address 192 168 1 1 is listed by your computer as the default gateway address The factory default N750 wireless gigabit router IP address is 192 168 1 1 However if the router detects a conflict with the address it gets from your modem it automatically picks a different address for itself In this case you can log in to the router using www routerlogin net to verify its LAN IP address Select LAN Setup under Advanced on the main menu Take note of the LAN TCP IP setup IP address which should match the default
43. ttings and restore the To restore the factory default configuration settings 1 Use a sharp object such as a pen or a paper clip to press and hold the restore factory settings button located on the bottom of the router for about 5 seconds until the Power light begins to blink see Router Label on page 6 2 Release the restore factory settings button and wait for the router to restart and for the Power light to stop blinking and become solid green The factory default settings will be restored so that you can access the router from your Web browser using the factory defaults Technical Specifications 38 Related Documents This table provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product Table 5 Document Link TCP IP Networking Basics Preparing Your Network Glossary Related Documents http documentation netgear com reference enu tcpip index htm http documentation netgear com reference enu wsdhcp index htm http documentation netgear com reference enu glossary index htm 39 Registration and Certifications Product Registration Support and Documentation Register your product at http www NETGEAR com register You must register before you can use our telephone support service Product updates and Web support are always available by going to http Avww netgear com support Setup document
44. ubleshooting PPPoE Your service provider might check for your computer s host name Assign the computer host name of your ISP account to the N750 wireless gigabit router in the Basic Settings screen Your service provider allows only one Ethernet MAC address to connect to Internet and might check for your computer s MAC address In this case do one of the following Inform your service provider that you have bought a new network device and ask them to use the N750 wireless gigabit router s MAC address Configure your router to spoof your computer s MAC address This can be done in the Basic Settings screen Refer to the online help which you can access from the N750 wireless gigabit router main menu Troubleshooting PPPoE To troubleshoot a PPPoE connection 1 2 3 4 5 Log in to the N750 wireless gigabit router Select Router Status under Maintenance on the main menu Click the Connection Status button If all the steps indicate OK then your PPPoE connection is up and working If any of the steps indicate Failed you can attempt to reconnect by clicking Connect The N750 wireless gigabit router will continue to attempt to connect indefinitely If you cannot connect after several minutes you might be using an incorrect service name user name or password There also might be a provisioning problem with your ISP Unless you connect manually the N750 wireless gigabit router will not authen
45. using one of two methods e Smart Wizard Setup The Smart Wizard setup is available on your Resource CD See Installing Your Wireless Router Using Smart Wizard on page 9 to use the Smart Wizard This is the easiest option The wizard guides you through the setup process It automates many of the steps and verifies that the steps have been successfully completed Smart Wizard requires a PC running Microsoft Windows or a Mac mq Before running the Smart Wizard on a corporate PC to set up your home router check with your company s network support staff Corporate network settings or Virtual Private Network VPN client software may conflict with the default settings of a home router If you are unsure about whether there might be a conflict use a different computer e Manual Setup If you cannot or prefer not to use the Smart Wizard see Installing Your Wireless Router Manually Advanced and Linux Users on page 11 For example if you are using a Linux operating system or are technically knowledgeable select this option If you choose to use this option and install your router manually for best results install and set up your router in this order 1 Install and connect your wireless router to your network see Connecting Your N750 Wireless Gigabit Router on page 11 2 Setup your wireless router for Internet access see Setting Up Your Router for Internet Access on page 15 3 Configur
46. your computer and your Internet provider For DSL customers if software logs you in to the Internet do not run that software You might need to go to the Internet Explorer Tools menu select Internet Options and then click the Connections tab where you can select Never dial a connection Verifying Your Connection Verify that your router is connected correctly by checking the wireless router status lights as illustrated in Figure 8 Figure 8 Check the N750 wireless gigabit router status lights to verify the following e Power The Power light 1 should turn solid green If it does not see Checking Basic Router Functions on page 27 Internet The Internet port light 2 should be lit If it is not make sure that the Ethernet cable is securely attached to the N750 wireless gigabit router Internet port and that the modem and that the modem is powered on e Operating Mode The 2 4 GHz N G Band light 3 should be on the 5 0 GHz N Band light 3 should be on Installing Your Wireless Router Manually Advanced and Linux Users 14 e LAN At least one LAN light 4 should be lit Green indicates that your computer is communicating at 1 Gbps amber indicates 10 100 Mbps If a LAN light is not lit check that the Ethernet cable from the computer to the router is securely attached at both ends and that the computer is turned on e USB The USB light 5 should be lit if a USB device is connected and ready to b
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