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User Manual - TENVIS IP Camera Software/Firmware/Tools

1. SECURITY MAINTENANCE LOGS BLOCK SITES FIREWALL RULES SERVICES SCHEDULE BROADBAND SETUP SETUP SERVICES ADD CUSTOM SERVICE PORT FORWARDING Service Definition Name TENVIS Type TCP D atart Port CN Finish Port 81 Name It is just aname whatever you want for port forwarding Start Port the camera s port Finish Port the camera s port1 Type TCP Click APPLY Click SECURITY FIREWALL RULES INBOUND SERVICE add the service to the camera SIEH EEE LOGS BLOCK SITES FIREWALL RULES SERVICES SCHEDULE BROADBAND SETUP FIREWALL RULES INBOUND SERVICES Service TENVIS 81 81 D Action ALLOW always D Send to LAN Server 192 168 O 239 WAN Users Any D Start e FIRME D J om 1 Log Never Le Ce Service Select the service you just added Action ALLOW always Send to LAN Server The camera s IP address WAN Users Any Log Never 59 Click APPLY For Speedport Routers 1 1 Login your router Click Netzwerk and NAT amp Portregeln T Com Speedport W 701V gt Startseite gt gt Internetzugang T Online ASSISTENI gt gt LAN P Adresse 192168 2 1 gt gt DHCP Funidion Ein gt gt Wireless LAN WLAN Aus KONHGURATION gt gt Repeater d gt Netzwerk gt gt PPPoE Pass Throug gt gt NAT amp Portregein gt gt Dynamisches DNS STATUS gt Uber sicia gt Details 2 Click Neue Regel anlegen e T Com Speedport
2. Quick Setup Virtual Servers Network Note Make sure the nat is enable it you want the Virtual servers configuration take effect Dual Band Selection Wireless 2 4G Hz AE Internal Port IP Address DHCP USB Settings NAT Forwarding Previous Port Triggering DMZ 3 Set port forwarding 64 Add or Modify a Virtual Server Entry Service Port ol XX XX or XX Internal Port al XX Only valid for single Service Port or leave it blank IP Address 192 16 1 259 Protocol ALL Status Enabled Select One Service Port the camera s port Internal Port the camera s port IP Address the camera s IP address Protocol ALL or TCP Status Enabled Click Save For TP Link Binatone Routers 1 Open a web browser like Internet Explorer or Chrome Enter the internal IP address of your router in the address bar of your browser For these routers in general it is http 192 168 1 1 2 Click Advanced Setup Virtual Servers Interface Advanced Access Advanced setup Setup Management Firewall Routing NAT Maintenance Virtual Circuit PVCa xw NAT Status Actwated Number of IPs Single Multiple imz 3 Set port forwarding 65 Wirtual Server Virtual Server for Single IP Account Rule Index Application Protocol Start Port Number 51 End Port Number Local IP Address 192 168 1 239 2 e gt lg e i Application A name for port forwa
3. Third party DDNS Configuration None ha Camel TENVIS IP Camera has been set with free default built in DDNS tenvis info You can enable or disable it If the DDNS status is successful you can view the camera from Internet after you forward the camera s port through your router TENVIS camera supports third party DDNS providers like Dyndns Araid org Zoneedit no ip and Oray You can request that we add a new DDNS provider through the TENVIS Forum if you get third party DDNS support agreement DDNS Dynamic DNS is a service that maps Internet domain names to IP addresses Thus we do not need to know the changing IP address in order to view the camera through the relevant DDNS server 2 Forthe DDNS settings you can find the DDNS setting for Dyndns and no ip DDNS in the attached list of User Manual 23 Alarm Setting Alarm Setting Motion Detection sensitivity Alarm Type On Screen Display Warning Tone Alarm Recording Email Alarm FTP Upload Folder Back to Preset Alarm Interval sec Schedule Motion Detection Sensitivity On Screen Display Warning Tone Alarm Recording Email Alarm FTP Upload Folder Back to Preset Alarm Interval sec Schedule Email Setting Alarm Setting Disabled IP Camera Build in Normal 7 15 Cancel Enable or disable the motion detection alarm The sensitivity of the motion detection alarm which contains 5 levels Notice on the screen
4. D WIFI Wireless Network settings Change your wireless network Enable or disable Modem Mode Check your web usage and monitor settings manage your wireless change your Super Hub password devices connected to your network security and more and other settings You are currently in Mode To change to Modem Mode go to the Super Hub Settings section 3 Select Port Forwarding Security Firewall Port Triggering 4 Set Port Forwarding 67 Predefined Rule Service SERVICES Add Rule Name Start Port End Port a Protocol TCP amp UDP IP Address 192 168 0 Name A name whatever you want for port forwarding Start Port the camera s port End Port the camera s port Protocol TCP IP Address the camera s IP address Click Add Rule For Webtell Routers 1 Enter the internal IP address of your router in the address bar of web browser For these routers in general it is http 192 168 200 1 2 Click Security Service Port Forwarding HM WESTELL fay Home glo My Network Wireless Y Security ER Advanced Security Level Services Wireless Security Change Password Security Log ALG Port Forwarding Port Inggering Security gt Services gt Port Forwa 3 Click new custom service 68 Security gt Services gt Port Forwarding Current Profile Default Service Name Select A Service Denotes Custom Service Gp GD
5. Internet to applications running on computers inside your secure home network by enabling firewall pinholes Opening firewall pinholes is also known as opening firewall ports or firewall port forwarding To do this associate the desired application with the computer below If you cannot find a listing for your application you can create a user defined application profile To create a user defined profile you will need to know protocol and port information To Allow Users Through the Firewall to Hosted Applications Select a computer Choose the computer that will host applications through the firewall X Edit firewall settings for this computer Maximum protection Disallow unsolicited inbound traffic fr HOME Site Map View firewall details Reset all firewall settings Allow individual application s Choose the application s that will be enabled to pass through the firewall to this computer Click ADD to add itto the Hosted Applications list azi applications y Hosted Applications Empires E Kings Wonders vs Predator ui gt Asheron s Call Baldur s Gate BattleCom Battlefield Communicator Y Add a new user defined application Allow all applications DMZplus mode Setthe selected computer in DMZplus mode All inbound traffic except traffic 41 3 Add a new user defined application ogy V Beondbaud i Home Firewall Natwark Syste Edi
6. New Game or Application Enter the name of the new game or application Name IP Camera Select how you want to define the new game or application Clone Existing Game or Application ABC Another Bittorent Client Manual Entry of Port Maps 4 Select the protocol of your application from the drop down list under Protocol option Enter port number of your camera in the two text boxes under Port Range option and then click Add Repeat this step for all the ports you need to forward No port maps defined for this game or application el TCP to Any el 57 5 Click Assign a game or application to a local network device Pick a task 6 Select your newly created application in Game or Application e g IP Camera select your device in Device or select User Define and input the camera s IP address e g 192 168 1 239 then click Add No games or applications assigned IP Camera D User Define D FF Le 192 158 1 239 For Sky Sagmen Routers 1 Enter the internal IP address of your router in the address bar of web browser For Sky Sagmen routers in general it is http 192 168 0 1 2 Click SECURITY SERVICE and click ADD CUSTOM SERVICE SECURITY ADWANGLED LOGS BLOCK SITES FIREWALL RULES SERVICES SCHEDULE BROADBAND SETUP SERVICES Service Table 5 Service Type Ports Y ADD CUSTOM SERVICE S EDIT SERVICE 4 DELETE SERVICE 3 Adda Custom Service 58
7. CUSTOM SERVICE 61 Speedport W 700V Modus T DSL Festnetz Netzwerk Netzwerkeinstellungen gt Startseite gt gt Internetzugang T Online gt gt LAN IF Adresse 192 168 2 1 ASSISTENT gt gt Wireless LAN WLAN Ein KONFIGURATION gt gt Repeater gt Sicherheit gt Nettwerk gt Telefonie gt PPPoE Pass Through gt gt NAT amp Portregeln O Regel n gt Dynamisches DNS Ein STATUS gt Ubersicht 3 Click PCs ubernehmen amp freigeben Modus T DSL Festnetz Netzwerk NAT amp Portregeln PC Liste fur Portregeln gt Startseite gt gt PCs bernehmen freigeben 1 PCs bern ASSISTENT gt Schritt f r Schritt Portregeln gt gt Port Weiterleitung 0 Regel n pare ATOR gt gt Port Umleitung 0 Regel n gt Sicherheit gt gt Port Offnung dynamisch 0 Regelin gt Netzwerk 4 Find your IP camera here and Add PC Name to the camera Modus T DSL Festnetz werk MAT amp Portregeln PCs bernehmen amp freigeben PCs bernehmen amp freigeben MAC Adresse IP Adresse FC Name 64 70 02 FD D EB 194 168 1 239 TENVIS ASSISTENT gt Schritt f r Schritt KONFIGURATION gt Sicherheit E Nettwerk 5 Click SECURITY FIREWALLRULES add the service to the camera 62 Modus T DSL Festnetz Netwerk MAT amp Portregeln gt Startseite gt gt PCs bernehmen amp freigeben 1PCs bernommen ASSISTENT gt Sc
8. E UPnP Enable new custom service If your firewall is enabled the firewall rules take precedence over the Services static NAT 4 Add a new custom service Security gt Services gt Port Forwarding gt New Custom Service Service Name TENYIS Protocol Start Port End Port LAN Port Direction Port Direction Service Name A name whatever you want for port forwarding Select the service you just added 5 And click static NAT 69 Security gt Services gt Port Forwarding Current Profile qe E Es ae ol Espia E The Cometrors Zi ES rs Shell Starcraft Starfleet Command SOF SOFII Telnet T berian Sun 4 Dune 2000 Tnbes2 Ultima Online Unreal Tournament Server USENET News Service Service Name LAN VNC Westwood Online C amp C ip camera 1 192 World Wide Web HTTP delete xbox Live e 9 Yahoo Messenger Chat E Yahoo Messenger Phone Custom Defined Service von ir SSES static NAT 6 Enter the IP address of the camera click Enable UPnP Enable Static NAT Set up an IP address to be your default NAT destination Static NAT Device 94 44 52 95 7E 0E or specify IP Address 192 168 200 239 All unsolicited inbound traffic will be sent to the above device Note Static NAT and Single Static IP are mutually exclusive features enable disable cancel 70 For Zyxel Routers 1 Enter the internal IP
9. Open button of Inner URL and open the camera s image from browser Fill in the camera s username and password Then you will get the live image of the camera For the further operation and configuration please turn to the latter part of this user manual Inner URL http 192 168 2 239 81 OuterURL hioiiren tenvs nto chee open If it failed to connect to the camera via browser please adjust the camera s network setting 1 Pick the correct network card in Current Computer information Select your preferred IP camera from the Current List The default IP address of TENVIS IP camera is 192 168 1 239 E 013 192 168 1 19 E 192 168 2 111 F DEMO JPT3S 192 168 2 185 E demo 192 168 2 191 E FE 192 168 2 156 IPCamera 192 168 2 239 E AE a d d F IP Camera 192 165 2 244 2 Then modify the camera s network setting in Camera Information Name HTTP Port ai IP Address 197 168 2 239 Sub Mask 255 255 255 0 Gateway 192 168 2 d 3 If you are not sure how to modify the camera please click One Key Set IP Camera Wizard will detect the computer s network information and then modify the camera s network automatically EZ E 4 Click Apply and then enter the camera s username and password The camera s default username is admin There is no password by default so leave the password field blank L i Validate Authentication Please input the camera s acc
10. W 701V A Netzwerk NAT amp Portregein NAT gt gt NAT Einstellungen NAT eingeschaltet gt Startseite ASSISTENT gt Schritt f r Schritt Portregein gt gt Neve Regel anlegen KONFIGURATION gt Sicherhel gt Netzwerk l qra DIE STATUS gt bersicht gt Details 3 Set port forwarding gt T Com Speedport W 701V Bezeichnung IP Camera IP Adresse 192 168 1 239 Protokoll TCP e gt Startseite st NI gt Schritt f r Schritt Port bersicht Anzeigen amp aktualisieren KONFIGURATION gt Sicherheit Umgeleitete Ports ffentlich Ports 81 gt Telefonie Umgeleitete Ports Private Chent STATUS Ports 81 gt bersicht gt Details Bezeichnung A name for port forwarding IP Adresse The camera s IP address Protokoll TCP Ports The camera s port Ports The camera s port 4 Then the camera has been forwarded to Internet T Com Speedport W 701V Netzwerk NAT amp Portregein NAT gt gt NAT Einstellungen NAT eingeschaltet gt Startseite ei NI gt gt Neue Regel anlegen gt gt IP Camera 192 168 1 239 81 HKOMHGURA TION gt Sicherheit j gt Telefonie STATUS gt bersicht gt Details For Speedport Deutsch Routers 2 1 Enter the internal IP address of your router in the address bar of web browser For these routers in general it is http 192 168 1 1 2 Click Netzwert Nat amp Portregeln and click ADD
11. address of your router in the address bar of web browser For these routers in general it is http 192 168 1 254 2 Click Network NAT and click Port Forwarding gt Network gt NAT gt Port Forwarding lt L Gen General ml Status Port Forwarding K IS Default Server Setup Default Carver 0 0 0 0 WAN LAN Port Forwarding Ali Service Server IP Address NAT Name WWW 0 0 0 0 3 Add a new rule Rule Setup Active Service Name Start Port End Port Server IP Address Port Translation Start Port Back Apply Service Name It is just a name whatever you want for port forwarding Start Port the camera s port End Port the camera s port IP Address The camera s IP address Click Apply 71
12. do not open your Wi Fi network Web Browser Internet View For Windows First please follow the IP camera wizard from step 1 to step 7 You can open the remote URL in step 7 to view the camera from Internet Congratulations Your IP camera is configured successfully LAN access URL http 192 168 2 233 82 ajo lt lt Internet access UR http gg tenvis info Mobile Phone URL http 39 tenvis info If it failed in step 6 please refer to attached list and forward the camera s port to the router manually A ly A et Notice Tips 1 If DDNS still shows failed please update DDNS to 8 8 8 8 to try again 2 If DDNS shows succeed and you still cannot view the camera through the Internet URL please try the Internet access URL in another network since some routers do not support loop back 3 If there are two or more routers and two or more WAN there should be multi time port forwarding Please contact your ISP or network administrator 4 For 3G and 4G routers please confirm with your ISP whether you are able to forward your camera to Internet It s unlikely for most 3G and 4G routers to get Internet access authority 5 There is little possibility that your ISP might not be able to offer the Internet access authority Please confirm this with your ISP For Mac Double check whether your camera s DDNS setting succeeded or not 33 Built in DDNS Configuration BACK uli Eanble DDNS 7 IP Config
13. e AAA Public UDP Port s 81 Public TCP Portis 81 Private IP Address 192 168 1 239 Private UDP Port s 1 Private TCP Port s 81 Cancel Go Back Continue Service Choose a service Public UDP Ports the camera s port Public TCP ports the camera s port Private IP Address the camera s IP address Private UDP ports the camera s port Private TCP ports the camera s port Port Mapping Setup Assistant Enter the description for this port mapping entry Description Camera _ Advertise globally using Bonjour Service Name Service Type When you are finished click Done to save your port mapping entry ah 2 E Tips Be sure to click on the Update button after making these changes to upload them to your Airport 45 For BT BTHomeHub Routers 1 Open a web browser like Internet Explorer Chrome Firefox amp etc Enter the internal IP address of your router in the address bar of your browser For BT routers in general it is http 192 168 1 254 2 Click Advanced Settings and Continue to Advanced Settings GN RI Wireless Power ACESS Save Control Advanced Settings Port Admir z p Internet Forwarding Password Setting s Troubleshooting Advanced Settings Your BT Hub s settings are pre set and don t need to be adjusted for general use for most Broadband access or business networks However you can use your Hub s Advanced Settings to set up sp
14. network Once you set the remote view successfully on your computer then you can input the camera s Internet Access URL in your mobile phone Please turn to P11 P15 of Quick Start Guide for detailed software installation 34 Attached List 3 Party DDNS Settings DynDns DDNS Settings 1 Open www dyndns com in the browser 2 Login directly if you have dyndns account Register a new account if you do not have one Already Registered Username Password Login Forgot your password 3 Click Add Host Service me View modify purchase and Update your b ng wT delete your service E format complete a urcnase ang vie D ces My Zones Domains View Shopping Cart Add Zone Domain Services Active Services My Hosts Order History BecHoseserices Billing Profile and Vouchers DynDNS Pro Renew Services DynECT Managed ONS Lite Auto Renew Settings Internet Guide Sync Expirations Dyn Standard SMTP Support 4 Register one DDNS account 35 Add New Hostname You don t currently have a DynDNS Pro service in your account To get the full benefits of Dynamic DNS including premium subscriber domains and other features add D cart Za or try it with 1 99 monthly subscription Wildcard create host dyndns yourdomain com alias only for DynDNS Pro users a example to use same settings for y host dyndns yourdomain com Service Type Host with IP address gt WebHop Redirect URL for
15. sec 15 Schedule u OK Cancel A Notice 1 Please check the basic network settings of the camera if it failed the test go back to Basic Operation for reference 2 There might be some delay for motion detection alarm since it is related to the network condition and the service quality of the sender email s provider Thus it is beyond the control of IP camera 3 Ifyou still can not receive any email alert after getting the test email please check your spam box and add your sender email address in the trust list of the recipient email once your find it in spam Ww Tips P The email alert is sent via sender email s provider server which is an SMTP server Once the camera signs in to the SMTP server the email alert will be delivered to the recipient email after getting SMTP server s authentication Therefore the sender email recipient email and the SMTP server are all required FTP Setting FTP short for File Transfer Protocol is used to transfer files between computers on a network You can upload camera s alarm snapshots to your FTP storage Thus there is no need to keep the computer on when the motion detection alarm is triggered 27 FTP Setting FTP Server FTP Port default 21 FTP User FTP Password FTP Upload Folder Save and Test Cancel FTP Server FTP server s address FTP Port default 21 FTP server s port FTP User FTP server s username FTP Password FTP server s pas
16. succeed Third party DDNS Configuration DDNS Server www no ip com Te Account tenvissupport Password H DDNS tenviscamera no ip org Alias tenviscamera no ip org to IP 113 89 82 52 updated successful 40 Port Forwarding of Common Routers Before you set up port forwarding manually please check 2 things before you do it 1 Make sure you know the router s brand access URL username and password If you do not know them please get help from the provider of the router such as your ISP 2 Find your camera s IP address and port You can find them in your network configuration Network Configuration BACK System Device Name TENVIS DHCP E Network P Address 192 168 1 239 rt Default Gateway 192 168 1 1 WiFi DNS Server 192 168 1 1 eb Port default 50 01 DDNS Alarm Setting New port born after reboot Cancel OK The IP and port of the camera is very important for port forwarding For 2wireRouter 1 Open a web browser like Internet Explorer Chrome Firefox etc Enter the internal IP address of your router in the address bar of your browser The default URL is http 192 168 1 1 2 Click the Firewall Settings button and then click Add a new user defined application Wei ws 4 Broadband Homa Sy Network Summary Tei settings Advanced Settings Edit Firewall Settings Settings By default the firewall blocks all unwanted access from the Internet You can allow access from the
17. the network card connecting to Internet automatically If the appeared Network card is not the one you are using please correct it manually Your computer s IP address Your computer s subnet Mask Your Computer e Gateway A list of the cameras in your local network Mode Name IP Address Camera Information Name HTTP port IP Address Sub Mask Gateway Inner URL Outer URL LAN View Camera s series number This user manual is for F series cameras Camera s display name which is set to distinguish it from other devices on your network Camera s local network IP address that is used to view the camera in the same local area network Specify a unique IP address for your network camera Camera s display name which is set to distinguish with other devices on your network Camera s communications port which is set to send video and audio data Camera s local network IP address which is used to view the camera on the same local network Specify a unique IP address for your network camera Specify the mask for the subnet the network camera is located on Specify the IP address of the default gateway router used for connecting devices attached to different networks and network segments Camera s LAN view URL You can click Open to view the camera in your local network Camera s remote view URL You can click Open to view the camera from Internet after you finish the following configuration procedure Click
18. Address 74 125 184 18 Assign to Group No Group 2 Configure Groups Enable Wildcard Wildcards are a Plus Enhanced feature Upgrade Now Accept Mail for your Domain Let No IP do the dirty work Setup POP or forwardina for your name Mail Options MX Record MX Priority Enter the name of your external mail exchangers mx records as hostnames not IP addresses 5 Je if you would like a more MX records please upgrade to No IP Plus or Enhanced Hostname DDNS for you to view the camera from Internet You can select your preferred dyndns and fill in your favorite hostname Host Type DNS Host A Service Type Host with IP address IP Address Fill in the assigned IP address This IP address is set only for registration and will be updated after the IP address configuration Click Create Host 39 Update will be applied within 1 minute Current Hosts 1 of 3 Need More Hosts Enhance Your Account EPEA IP URI Action Hosts By Domain no ip org tenviscamera no ip org 74 125 184 95 5 DDNS configuration http aaap temas info http 113 89 82 52 193 DDNS Update Successful Multi camera DDNS Server www no ip com Account tern Password levees DDNS tenviscamera no ip org DDNS Server www no ip com Account Fill in no ip account you have set from the above procedure Password Enter no ip s password DDNS Typed the DDNS Hostname for no ip Click Save 6 Configuration
19. DHCP Enabled No 192 168 2 165 IPv4 WINS Server NetBIOS over Tcpip En Link4ocal Pv6 Address IPv6 Default Gateway IPv6 DNS Server lt Lee Here are the details in the snapshot IP 192 168 2 165 Subnet Mask 255 255 255 0 Gateway 192 168 2 2 6 Setup IP manually by the details above Network Connection Details Property Value Connection specific DN Description Realtek RTL8102E RTL8103E Family PC Physical Address 00 E0 4C 36 99 FA DHCP Enabled No IPy4 Address 192 168 2965 IPv4 Subnet Mask 299 299 299 0 IPv4 Default Gateway 192 163 2 2 IP Camera Wizard IP Address 192 168 2 239 Sub Mask CN Dh a Gateway 192 168 2 Copy the first 3 parts of IP address to camera s IP and left the 4 part with its own Copy Subnet Mask and Gateway to IP camera s Sub Mask and Gateway For Mac For the LAN view of Mac please refer to P8 of Quick Start Guide Basic Operation This section will focus on basic operation of the interface including pan tilt video audio etc For Internet Explorer After inputting the camera s LAN or Internet access URL in IE browser the camera s username and password will be required The default username is admin There is no password by default so leave the password field blank 10 Windows Security The server 192 168 2 233 at IPCamera_Web requires a username and password Warning This server is requesting that your username and pas
20. Enable Pan Tilt d Enable Preset Position startup Position 5 Pan Tilt Speed Normal Le Cancel Enable PT Turn the camera s Pan Tilt on off Enable Preset Position Turn the camera s preset position on off 16 Startup Position Preset position that the camera will move to after rebooting PT Speed Speed for Pan Tilt which is also the speed for preset movements includes 5 speed options Backup and Restore Setup Save or restore camera configuration Backup and Restore Setup Backup Configuration Export Button Export Restore Backup Configuration Setting File Location Choose File No file chosen Import Cancel Restore Factory Setting Restore Default Button Restore Default Backup Configuration Keep the camera settings as a backup file Download the appeared box IPCamera_Settings dat and save it on your computer in case you need to restore your previous settings Restore Backup Click Browse to restore the backup settings which has been saved in Configuration advance to restore the previous configuration Restore Factory Reset the camera to default factory settings Setting NTP Setting Camera s time setting NTP Settings Current Time Fri Jan 18 16 55 57 GMT 2013 Sync with Host Time Zone GMT 08 00 China Coast Hong Kong EA time niet gov NTP Server ex iime nist gow nip0 broad mi t edu time sitdiime gov dw Automatic Calibration Time Interval by hour 46 e Cancel Current Time Camera
21. Forwarding Port Triggering Please select the service type Port Forwarding Port Triggering Service Name Server IP Address if sl ServiceName ETE Start Port Ena Port AA UCM E IL m m m ell oc os oa Backup Settings Set Password Add Custom Service Router Upgrade ME En Settings Tue WAN Setup LAN IP Setup Dynamic DNS 3 Add a customer service for the camera Setup Wizard Ports Custom Services Serace Name ip camera TCP UDP s1 1 65534 a1 1 65534 ServerlP address 192 bes bk Les Basic Settings Service Type Starting Port Wireless Settings Logs Ending Port Block Sites Block Services schedule E mail Router Status Name It is just aname whatever you want for port forwarding 56 Type TCP Start Port The camera s port End Port The camera s port Server IP Address The camera s IP address For 02 Thomson routers 1 Open http 192 168 1 254 in a web browser If you are prompted for a login the username is Administrator and the password is the serial number of your router printed on its underside excluding the bit in brackets 2 Click Toolbox gt Game Application Sharing gt Create a new game or application Pick a task gt a game or E to a local network device gt modify a game or m 3 Enter the name of your application e g IP Camera click Manual Entry of Port Maps and then click Next
22. TENVIS Technology Co LTD TENVIS User Manual For MJPEG Cameras Version 1 0 2 Catalogue A E 4 Hardware Installati n casada AA Ia 4 FOR WINOOWS oidos 4 Advanced e TEE 4 BO 6 COLIMA Ca NA OS 10 Basic Operation 10 For internet Explorer id 10 For Other Non IE Web Browsers ccccssseccccssecccesececeesecceeesececeeeceesegeceeseeecesseeceesenes 14 Camera Serna donaron 15 SVSTE EE 15 ADO UL o 15 PR SEINE a oca 16 Backup ana Restore Setup ansehe 17 KR GE de aia aaa daa 17 Mise SERIE Suns 18 DY SEC EOS ee tee A 18 LAN SU APCS ee ae a E Re 19 A A 19 EC EE Ee 19 A a o A ee ee ee ee 20 A o ee ee ore 21 a E N ne ne ere err ne een ene are ee era ore 21 A 21 MVE WEE 22 DON Ss ee ee er nee nee eer eee eee ee nee nee ee ene ere rere 23 EE 24 ET gn EE 24 Den E 24 A O 27 RECON e aes 29 Multi Camera Monitor Confieuration 30 NIESEN 31 Beie ele le EE 31 FOr te 31 Web Browser Internet View ias 33 FOI OWS EE 33 BO IV Wied Carr ica 33 Mobile Phone VIEW es 34 FOI MAIN VW dia 34 FOR INternet ATTEN 34 eet re St tdi 35 3 ee 35 DONADAS DONS SEINE Si 35 NOFIP DONS Sete EE 37 Port Forwarding Of Common Routers 41 Beleeg e EE 41 Ee 43 For Apple Airport Extreme or Time Capsule 44 For BT BIHOMEHUB Routers essen 46 Seier Routers rennen erkenne 48 FORFRITZ L R Uters ans ia 49 FOFHUSWEL ROUTES nee 49 For Linksys W Series Routers cccooocccccnnccnnonnocnnonnnconnnnanonnonononnnnnnronnonanonnnnnnocnn
23. amera from Internet more seamlessly A Notice As UPNP is also easily affected by router or firewall sometimes it may show failed status If this happens please forward the camera s port on your router manually Whether UPNP succeeds or not it will not affect the camera s remote access JOX Tips For the exact IP address configuration please turn to P6 P10 of this User Manual WIFI Configuring WI FI connection WIFI Link Status Connect AP Disconnected IP Address Station Profile Up to 4 Profile SS1D Channel Authentication Station Site Survey SSID RSSI Channel Encryption ChinaNet eYSd A 11 WPA PSK TENVIS02 wall 6 WPA PSK WPA2 PSK TP Tenvis N 11 WPA PSK WPA2 PSK Site survey page shows information of APs nearby You may choose one of these APs connecting or adding it to profile Rescan Wireless Network All the nearby wireless signals visible to the camera Station Profile Up Select the wireless signal and add it to Station Profile Then you can to 4 switch your preferred wireless network easily WI FI Link Status Check and change wireless network status For Set up procedure please refer to Wireless Setup 22 DDNS Configuring the camera s DDNS for remote view Eanble DDNS URL Status DONS Server Account Password DDNS Built in DDNS Configuration Third party DDNS Configuration Os Tips 1 What is DDNS Built in DDNS Configuration DDNS Update Successful Cancel
24. ation for reference 2 FTP server is offered by FTP provider TENVIS does not provide FTP service Web Hosting usually supports FTP 3 Please make sure the camera is authorized to upload alarm pictures For detailed information please consult with the FTP server provider Recording Recording and alarm recording are only available for IE browser Recording Setting Recording Path DA Alarm Recording Path D Note The above setting is only available for the administrator 29 Recording Path Camera s destination folder to record to Alarm Recording Path Camera s alarm recording destination folder A Notice If it does not work please run IE as administrator Right click IE browser and pick Run as Administrator Multi Camera Monitor Configuration Multi Camera Monitor Configuration IP Camera 192 166 2 244 12054 er Hin AL PE AA E DEMO JPT381514 192 166 2 165 12053 Device List in LAN Camera 2 D Camera 1 local camera Camera Alias IP Camera IP Address Port 192 168 2 244 12054 User Name Password admin SAID Delete Camera 3 Alias Camera 4 Alias Camera 5 Alias Camera 6 Alias Camera f Alias Camera Alias Camera 9 Alias Device List in LAN All MJPEG IP camera in your local network Alias Camera s name IP Address Port Camera s IP address and port or you can fill in DDNS instead User Name Password Camera s username and password If you want to view multiple came
25. cruise will tilt automatically only available for the camera with Pan Tilt 13 UISIISIDRUKDR E Tips Set preset position this camera supports 6 preset positions What is a preset position See tips below only available for the camera with Pan Tilt Go a specific preset position you have set only available for the camera with Pan Tilt Invert the video horizontally Invert the video vertically Adjust the brightness of the video Adjust the contrast of the video Receive audio from the camera only available for the camera with 2 way audio Send audio to the camera only available for the camera with 2 way audio Take snapshot with the camera Record video to PC you can change the path in the settings menu What are preset positions Preset positions are IP camera s memorized P T positions Once you set a preset position you do not need to pan the camera to your preferred position You simply press the preset button that corresponds to the preset you want to see and the camera will move to that position automatically For Other Non lE Web Browsers 1 Select For Firefox Google Chrome etc for non IE web browser This mode is applicable for Safari in Mac Firefox For FireFox Google Chrome etc 2 For other non lE web browsers there is a little difference 14 TENV S Resolution 640 x 480 D Video FPS 30 Le PT Speed Slower D Bon 080 O Y EJ Here are the details of the differe
26. during motion detection alarm which is only available in IE browser Alarm voice when the camera detects moving objects which is only available for IE browser Records to the computer when the camera detects moving objects and there is only IE browser supports this Sending alarm pictures to the specified email when the camera detects the movements Sending alarm pictures to FTP server set in advance when the camera detects movement Moves camera to a preset position once the camera detects moving objects this is only available for Pan Tilt IP camera Unit of time for periodic motion detection alarm which includes picture and video alarm Specified motion detection period with 15 minutes a unit and one week per cycle Once the motion detection alarm is enabled camera will send snapshots to the specified email when it detects the moving objects There will be six emails per time and one picture per email 24 sender xxx xxx xxx Recipient 1 xxx xxx xxx Recipient 2 Recipient 3 Recipient 4 SMTP Server SMTP Port default 25 Transport Layer Security SMTP User SMTP Password IP Address Reported by Mail Sender xxx xxx xxx Recipient 1 xxx xxx xxx Recipient 2 Recipient 3 Recipient 4 SMTP Server SMTP Port default 25 Transport Layer Security SMTP User SMTP Password IP Address Reported by Mail E mail Alarm Configuration Sender xxx xxx xxx Recipient 1 xxx xxx xxx Recipient 2 Recipi
27. ecific applications or complex networks Return to Basic Settings 3 Click Supported Applications and Add new game or application 46 Help 4 2 Business Port ds Basic Network Forwarding ze Settings Configuration Supported Applications UPnP DMZ Firewall Add User Defined Game or Application Game application name Copy an existing game application O ves No Select game or application l Game or Application Definition A game or application is made up of one or more TCP UDP port ranges Each incoming port range can be translated into a differant internal private network port range Protocol Port Range Translate To any ER ET eme fa fa aa No port maps defined for this game or application Game Application name It is just a name whatever you want for port forwarding Protocol Any or TCP Port Range The port of the camera 4 Click Configuration Select the application you just added in Game or Application List Select User Defended IP Address in the Device List Enter the camera s IP address into Device IP Address 47 Port Forwarding Configuration Port Forwarding Port Forwarding is used by devices such as games consoles and applications such as servers to make sure that data coming from the Internet gets to the device that needs to use it When Port Forwarding is enabled your BT Hub will send all incoming traffic for that application or game to the chosen d
28. eed to select WEP Key Length 8 WEP Key Entry Method Please keep the auto set up of the camera if you are not familiar with this Then enter the pass phrase and click Apply Profile Name SSID Network Type Security Policy Security Mode Adding Wifi profile TENVIS Office wifi 2 TENVIS02 Infrastructure e SHARED hi Wire Equivalence Protection WEP WEP Key Length WEP Key Entry Method WEP Keys Default Key WEP Key 1 WEP Key 2 WEP Key 3 WEP Key 4 64 bit 10 hex digits 5 ascii keys e Hexadecimal Key 1 r hy ame 6 If your wireless encryption is WPA or WPA2 then select WPA Algorithms Please keep the auto set up of the camera if you are not familiar with this Then enter the pass phrase and click Apply Profile Name SSID Network Type security Policy Security Mode WPA WPA Algorithms Pass Phrase Adding Wifi profile TENVIS Office wit 2 TENWISO2 Infrastructure WPA2 Personal e TKP AES Apply Cancel 7 Pick the wireless network added in Station Profile Up to 4 and click Activate Profile Station Profile Up to 4 SSID channel Authentication E ER TENVIS Office wifi 2 TENVISO 2 Auto WPA2 PSK 8 Wireless network is connected if it appears SH 32 Wireless network is disconnected if it shows B Please pick Edit to reset the network configuration or pick Delete to get back to the first step A P AR Tips For security concern please
29. ent 3 Recipient 4 SMTP Server SMTP Port default 25 Transport Layer Security SMTP User SMTP Password IP Address Reported by Mail Save Email Setting Gmail support STARTTLS at 25 587 port and TLS at 465 port Save and Test Cancel Email address for sending the alarm email 1st email address for receiving the alarm email 2nd email address for receiving the alarm email 3rd email address for receiving the alarm email 4th email address for receiving the alarm email Sending emails provider s SMTP server address Service port of SMTP server Encryption protocol of SMTP Server Sender email s login username Sender email s login password Sending the camera s external access URL to the recipient s email Email Setting tenvis tenvis com supporti tenvis com smtp gmail com gmail com Sich STARTTLS Gmail support STARTTLS at 25 587 port and TLS at 465 port tenvis tenvis com Se 00086 SaveandTest Cancel Sender is your own email address Since common email providers have a better service experience and the built in email provider SMTP servers are easier to set up you are strongly 25 advised to use Gmail Yahoo and other common email services as the sender email Recipient is the email to accept the email alerts and we suggest that you make it a different email from the sender email SMTP Server The SMTP short for Simple Mail Transfer Protocol works like a post assistant handling t
30. er manager 54 Mbps Wireless Router mode Mis Ans Port Forwarding Port Triggering Please select the service type Part Forwarding Port Triggering Service Name Server IP Address Age o Empire Port Forwarding Active Forwarding Rules Lee Sta rt Port End End Port Protocol Local IP Address Choose Predefined Service Service SERVICES v Se 52 Or Basic Settings Wireless Settings WPS Settings Wi Fi Multimedia Gateway Status Connection Set Password Backup Event Log Diagnostics Wireless Settings Dynamic DNS MAC Filtering IP Filtering Part Rinckinn Port Forwarding Port Triggering Do port forwarding NETGEAR Port Forwarding Active Forwarding Rules Name Start Port End Port Protocol Local IP Address Choose Predefined Service Senice SERVICES v Add Custom Rules Name Sta Start Port End Port Protocol ocol L ocal IP Address CO a aro SMARTWIZARD Block Services Schedule E mail Router Status Attached Devices Backup Settings Set Password Router Upgrade Wireless Settings Port Forwarding Part Triggering WAN Setup Delete Reset router manager 54 Mbps Wireless Router mone WOE Ports Custam Services Semice Name Service Type Starting Pon Ending Port Server IP Address IP Camera TEF CPUDP Le 1655734 1 65534 53 Basic Settings Wireless Settings WPS Settings Wi Fi Multimedia Gateway Status Connecti
31. ettings Outbound Services ADSL Settings ech Default Any Wireless Settings Logs Block Sites 1 _ Enable Service Name Firewall Rules f Yes Any Services f Schedule E mail instant Messaging IM Ports F Close IM Ports Open IM Ports iM ports are open by default Router Status Attached Devices Backup Settings Set Password Diagnostics Router Upgrade E Service Name j Action LAN Users _ ALLOW always Any METER Action LAN Server tp address BLOCK always Any Rca eat Move ees _Appiy Cancel 5 Add the user defined IP Service in Inbound Services Setup Wizard Inbound Services Basic Settings ADSL Settings SION Wireless Settings send lo LAN Server Logs WAN Users Block Sites Firewall Rules Services Schadula S EI Houter Status SE ALLOW always r Service Select the service you added in Service settings 55 Action Allow always Send to LAN Server The IP of the IP Camera Wan User Any Log Always or None For Netgear Routers 3 1 Enter the internal IP address of your router in the address bar of web browser For these routers in general it is http 192 168 1 254 2 Click the Port Forwarding Port Triggering link and Click Add Custom Service button Setup Wizard Basic Settings Wireless Settings Logs Block Sites Block Services Schedule E mail Router Status Attached Devices Port
32. evice Game or Application Device User Defined IP Address Device IP Address 182 168 1 239 For D link Routers 1 Open a web browser like Internet Explorer or Chrome Enter the internal IP address of your router in the address bar of your browser For D link routers in general it is http 192 168 0 1 2 Click Advanced Virtual Server 4 ADVANCED S STATUS The Virtual Server option allows you to define a single public port on your router for redirection oan intemal LAN IP Address and Private LAN port f required This feature is useful for hosting 2 nn as FTP or Web Servers Name It is just aname whatever you want for port forwarding Public the camera s port Private the camera s port Protocol TCP Schedule Always 48 Inbound Filter Allow All Click Save Settings For FRITZ Routers 1 Open a web browser like Internet Explorer or Chrome Enter the internal IP address of your router in the address bar of your browser to login your camera By default the IP address should be set to http 192 168 178 1 2 Click the Internet link and then click Portfreigabe In the portfreigabe click Neue Portfreigabe Ubersicht Portfreigabe An FRITZIBox angeschlossene Computer sind sicher vor unerw nschten Zugriffen aus dem Internet F r einige Anwendungen wie Online Monitor z B Online Spiele oder das Filesharing Programm eMule muss Ihr Computer jedoch f r andere Teilnehmer des Internets erreichbar Zugang
33. ftware Client null IP 192 168 2 153 New Video Software Client null IP 192 168 2 153 New Video Software Client null IP 192 168 2 153 New Video Software Client null IP 192 168 2 153 New Video re Client mull IP 192 168 2 153 1 Ln 7 e Co cn Du ml Video contrast Video birght 5 Video FPS 30 Video Frame Size 640 X 450 18 Language To set camera s language and other appearance settings System Language Language Enalish e Welcome Page show hide UI Color 2 Gray Blue Canet Language To choose from 9 different languages Welcome Page To select the welcome page Ul Color To pick the color for the whole interface Changing Password To update the camera s username and password Changing Password User Name admin Current Password New Password Confirm Password Cancel User Name This camera s username Current Password To confirm the current password New Password To fill in the camera s new password Confirm Password Fill in the new password to confirm the change System User Adding and updating user accounts 19 User Management System User admin User Defined User Name Password Group Guest EA User Name Password Group Guest El User Name Password Group Guest a User Name Password Group Guest D Delete User Name Password Group Guest EN Delete User Name Password Group Guest El Delete Defined user contains three different user levels Different acce
34. he sending of emails from the camera to an email server SMTP Server receives outgoing mail messages from users to the mail recipients they are intended for If your sender email provider is a public server you can search the IP address of the email provider s SMTP server or DDNS from Google If your sender email provider is a private one you can consult with the email provider s customer service SMTP Port Service port of SMTP server which you can get with the above procedure Transport Layer Security Encryption protocol of SMTP Server and you can also get it from the above procedure SMTP User The account you use to login to the SMTP server which is also the sender email address SMTP Password The password you use to login to the SMTP server which is also the sender email password IP Address Reported by Mail Once it is triggered the latest external IP address will be sent to recipient s email as soon as the camera s WAN IP address changes Then click Save and Test Once it says Success that means the camera has set up e mail settings Test Google Chrome 192 168 2 233 82 test_res asp test email amp chkid 441744 Ssucceed close Go back to alarm settings and enable Email Alert to finfish the whole e mail alert settings 26 Alarm Setting Motion Detection isabled IP Camera Build in sensitivity Normal Alarm Type On Screen Display a FTP Upload Folder Back to Preset Le Alarm Interval
35. hritt f r Schritt 0 Regeln KONFIGURATION gt gt Port Umleitung 0 Regel n gt gt Port fm 0 Regelin 6 Select Neue Regel definieren Modus T DSL Festnetz Netzwerk MAT amp Portregeln Port Weiterleitung gt Startseite gt gt Neue Regel definiere ASSISTENT gt Schritt f r Schritt PEP gt gt Neue Regel definieren KONFIGURATION gt gt Neue Regel definieren gt Sicherheit gt Nettwerk gt Telefonie gt gt Neue Regel definieren gt gt Neue Regel definieren gt gt Neue Regel definieren STATUS gt Neue Regel definieren gt bersich gt gt Neue Regel definieren gt Details 7 Set port forwarding 63 Modus T DSL Festnetz Netzwerk MAT amp Portregeln Port Weiterleitung Regel Definition Vordefinierte Anwendungsregeln gt Startseite ASSISTENT Regel Definition gt Schritt f r Schritt Bezeichnung TENYIS KONFIGURATION G ltig f r PC ws le gt Sicherheit gt Netzwerk gt Telefonie gt Ubersicht STATUS gt Details Bezeichnung It is just a name whatever you want for port forwarding Gultig fur PC Select the camera you just added TCP The camera s port For TP Link Routers 1 1 Enter the internal IP address of your router in the address bar of your browser For TP link routers in general it is http 192 168 1 1 2 Click Forwarding Virtual Servers TP LINK status
36. ized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and will be prosecuted to the maximum extent of the law e cance 4 Then you will see the live video and control panel 12 TENV S Hes Resolution 640 x 480 D Video FPS 30 D PT Speed Normal D Instructions of the buttons of main panel u BO Resolution Video FPS PT Speed HDH 080 DUB En Return to the welcome page Single camera view mode For show back to single camera mode from 4 camera view mode or 9 camera view mode 4 camera view mode After set up multiple camera settings you could view up to 4 cameras by this mode 9 camera view mode After set up multiple camera settings you could view up to 9 cameras by this mode Click this button for camera settings Changed the resolution of the video there are 3 options 640x480 320x240 and 160x120 Change the FPS of video it means frames per second The bigger the number the smoother the video is Higher FPS depends on high speed network Change the speed of the pan tilt of the camera There are 5 options Fastest Fast Normal Slower and Slowest only available for the camera with Pan Tilt There are 8 direction keys and the center button is rotation center only available for the camera with Pan Tilt The horizontal cruise will pan automatically only available for the camera with Pan Tilt The vertical
37. l host 51 Remote host Mapping name SNTP Name Whatever you want it is just a name e g TENVIS IP Camera Public the camera s http port e g 81 Private the camera s http port e g 81 Protocol TCP Schedule Always Inbound Filter Allow All Click Save Settings For Linksys W Series Routers 1 Enter the internal IP address of your router in the address bar of web browser For these Series routers in general it is http 192 168 1 1 2 Click Application Gaming and click Single Port Forwarding i Wireless G Broadband Router with Rant Applications amp un Gaming Access Applications amp Setup Wireless securily Restrictions Gaming Single Port Forwarding Por Range Forwarding Port Range Triggering Single Port Forwarding Application Name To IP address Enabled IP Camera Application Game It is just a name whatever you want for port forwarding External Port the camera s port 50 Internal Port the camera s port Protocol TCP To IP address the camera s IP address Enabled Enable For Movistar Routers 1 Enter the internal IP address of your router in the address bar of web browser For these routers in general it is http 192 168 1 1 2 Click Firewall Port Forwarding ADSL Router Port Forwarding Entries m thas table allow you to automatically redirect common network services to a specific machine behund the NAT firewa
38. le for any improper update attempts that lead to camera crash Reboot Press reboot button to restart the camera Device Reboot Reboot Network IP Config The Camera s Basic Network Settings Network Configuration Device Name TENVIS 2013 DHCP FJ IP Address 192 168 1 239 Net Mask 255 255 255 0 Default Gateway 192 168 1 1 DNS Server 192 168 1 1 Web Port default 60 81 New port born after reboot OK Cancel UPnP Setting UPnP Enable Status UPno Init Disabled Cancel Device Name Camera s display name which is set to distinguish from other devices on your network DHCP Enable or disable obtaining IP address from DHCP server automatically If it is enabled IP address and other items cannot be changed manually IP Address Camera s local network IP address which is used to view the camera in the same local area network Specify a unique IP address for your network camera 21 Net Mask Specify the mask for the subnet the network camera is located on Default Gateway Specify the IP address of the default gateway router used for connecting devices attached to different networks and network segments DNS Server DNS Domain Name Service provides the translation of host names to IP addresses of your network Web Port Camera s communications port which is set to send video and audio data UPnP Universal Plug and Play UPnP is an architecture for peer to peer network connectivity and it will connect to the IP c
39. ll These settings are only necessary d you mish to host some sort of server Ike a web server or mail server on the private local network beland yous Jateway s NAT firewall Port Forwarding C Disable Enable Apply Changes Pretecel Both Comment TENIS V Enable Remote IP Address Public Port a la Local IP Address ise 168 1 239 Local Port ES e Interface PPO D Current Port Forwarding Table 192168133 TCP UDP 23023 Enable 23023 ppp Delete Selected Delete All Comment It is just a name whatever you want for port forwarding Public Port the camera s port Local Port the camera s port Remote IP Address N A Local IP Address the camera s IP address Click Add For Netgear Routers 1 1 Enter the internal IP address of your router in the address bar of web browser For these routers in general it is http 192 168 1 254 2 Click Port Forwarding Port Triggering or Port Forwarding Select Port Forwarding and select Add Custom Service 51 Schedule Router Status Attached Devices Backup Settings Sat Password Router Upgrade Wireless Settings Wireless Repeating Function Port Forwarding Part Triggering WAN Setup LAN Setup Basic Settings Wireless Settings WPS Settings Wi Fi Multimedia Gateway Status Connection Set Password Backup Event Log Diagnostics Wireless Settings Dynamic DNS MAC Filtering IP Filtering Part Rinckinn Port Forwarding Port Iriggering rout
40. nce of the functions Non IE web browser Multiple Cameras Mode x Camera Settings Click this Settings Button E for camera Settings Notice Certain functions mentioned in this manual may vary according to camera s model For example pan and tilt function are for Pan Tilt enabled cameras only System About Basic Device Info amp Customer Service info 15 About Device Model JPT3815W Device SN 0000000018 Hardware Version Ver 1 4 Firmware Version Ver 1 7 17 Manufacturer TENVIS Official Website hitp www tenvis com Contact Customer Service China Worldwide Customer Service Time 9 00 18 00 Beijing Time UTC 8 Monday Friday Telephone 0086 0755 89732476 E mail support tenvis com USA Local Customer Service Time 77 00 15 00 Mountain Standard Time UTC 7 Monday Friday E mail ussuppon tenvis com Device Model Camera s exact model Device SN Camera s serial number which is also the camera MAC address Hardware Version Camera s hardware version Firmware Version Camera s software version Manufacturer TENVIS Technology Co Ltd Official Website http www tenvis com Contact Customer Service Consulting with TENVIS customer service if you have any A Notice Customer Service information will be updated on the official website question about TENVIS IP camera PT Setting Camera Pan Tilt and preset setting only available for cameras with Pan Tilt function Pan Tilt Setting
41. on Set Password Backup Event Log Diagnostics Wireless Settings Dynamic DNS MAC Filtering IP Filtering Port Blocking Port Forwarding Port Triggering Port Forwarding Active Forwarding Rules Name Start Port End Port Protocol Local IP Address Choose Predefined Service Service SERVICES ER Add Custom Rules gt Start Port Protocol ei IP Address Service Name It is just aname whatever you want for port forwarding Starting Port port ofthe camera Ending Port port ofthe camera Service IP Address IP ofthe camera For Netgear Routers 2 1 2 3 Enter the internal IP address of your router in the address bar of your browser For these routers in general it is http 192 168 1 254 Click the Services link and Click Add Custom Service button Setup Wizard Rasic Setting 6 ADSL Settings Wireless Settings Logs Block Sites Firewall Rules Services schedule E mail Service Type Edt Service Add an IP camera service 54 Setup Wizard Add Services Se rence Definition Basic Settings Mag ADSL setings Tyee Stan Port Wireless Settings Logs Block Sites Finish Port Firewall Rules Services Krbodule i Name Whatever you want Type TCP Start Port The camera s port End Port The camera s port IF camera A Click the Firewall Rules link and then click the Inbound Services Add button e Setup Wizard Firewall Rules Basic S
42. onanonnnnos 50 FOL IM oVIStar ROUTETS E 51 For Netgear Routers LE el 51 FOr Netgear Routers Zonas 54 For Netgear Routers Sia 56 For O2 Ihomson routers EE 57 For SkY Sagmen e EE 58 FOr Pesa port Routers EE 60 For Speedport Deutsch Routers 2 oocccccccnnnccnnnnonanccnnnnonanoconnnonanoconnnonanononnnonaninos 61 FOR TP LINK WE 64 For TP Link Binatone ROUTerS cccooocccnconocccnonicncnonncncnnnnarinnonaninnonnarannonaricnonanicnonas 65 FOr VIEN ROQUES Peer 66 FOR VIE IA ROQUES Zaida 67 FOR VWWEDtE lI TE 68 FOR ZV XE ele 71 Notice Certain functions mentioned in this manual may vary according to camera s model For example pan and tilt function are for Pan Tilt enabled cameras only Basic Setup This section will focus on connecting your IP camera software installation and basic network configuration Other settings and operation will be explained in later chapters A Notice For your security please update the camera s default password once you finish the following procedure and you can turn to camera settings for reference Hardware Installation Open the package Mount the antenna for cameras with detachable antenna Connect the camera to your router by a network cable and plug it in with the provided AC adapter Wired Wireless Router IP Camera For Windows For basic installation please turn to Page 2 of Quick Start Guide and follow the software IP Camera Wizard step by step If you are familia
43. ount and password Account Default username is admin password is blank 5 After clicking OK you are able to view the camera in LAN after clicking Open http 192 168 2 239 81 http hong A Notice terws nfo_ Chet Open 1 For Windows 7 users if you could not find the IP Camera Wizard icon on the desktop after installing the software please search it in the Start menu 2 procedure If you could not find the camera from the list please check the following the below a Connect the camera to the router via network cable b Disable the firewall and antivirus software of the computer such as AVG and McAfee es Os Tips 1 If your computer detects any virus when you download the searching software the reason is that the software has been regarded as the virus when it scans the devices in LAN We promise that there is no virus for the software downloaded from our official website or in CD Please rest assured 2 software Please disable your computer s firewall and security software before you install the If One Key Set is not working please set up IP address manually 1 Click on Start and then click on Control Panel 2 Click Network and Sharing Center The above is in Small icons view If your screen looks different change by selecting Small icons from the View by drop down menu in the top right hand corner Adjust your computer s settings Y Ac
44. r with IP camera or skilled in basic network configuration you could also set up the camera in advanced mode Advanced Mode It will be much easier for you to set the camera LAN view and port forwarding in advanced mode 1 Double click the icon IP Camera Wizard 2 Open the wizard and select advanced mode IP Camera Wizard Select the Setting Mode Giving instructions step by step Recommended for first tme users or non tech users Configure IP camera parameters manually Good for expenenced users or know how users Note Please make sure the IP camera and the PC running this software are in the same local network wu En RS Daccess to the Advanced Mode directly on the next time ae UA a ADD http WWW TENVIS COM 3 Advanced Mode Instructions TP Camera Wizard Advance Mode t Computer information Realtek PCIe FE Family Contro 192 168 2 153 192 168 2 2 i 192 168 S 192 158 2 185 192 168 2 191 192 168 2 196 192 158 24 233 192 168 197 168 2 241 192 168 2 244 i One Key Set set port mapping E E F E E F F F F Current Computer information 2 234 192 168 1 19 255 255 255 H 192 168 2 111 2 02 IPCamera 192 168 2 239 http 192 163 2 239 81 Your Computere network information is set for you to adjust the camera s basic network settings Network Card IP Address Subnet Mask Gateway Current List Software will detect
45. ras from Internet by DDNS you could add the camera with DDNS Camera Alias TENVIS Camera IP Address Port aalm tenvis info User Name Password admin ARA Delete A Notice This configuration is only available for IE browser 30 Wireless Settings For Windows For wireless connection of Windows computer please turn to Page 5 of Quick Start Guide You can also connect the wireless signal in Settings page after you view the image Please turn to Mac wireless connection for more detailed information For Mac 1 Click Settings Button LO and select Wi Fi Network IP Config DDNS 2 Click Rescan in Wireless Network and pick your preferred WI FI SSID Then press Connect Station Site Survey SSID RSSI Channel Encryption ChinaNet eY 5d al 11 WPA PSK will 6 WPA PSK WPA2 PSK TP Tenvis 11 WPA PSE WPA2 PSK Site survey page shows information of APs nearby You may choose one of these APs connecting or adding it to profile Rescan 3 Fil in the relevant wireless network information If you are not sure about this please keep the auto set up of the camera 4 If your wireless network is open just pick Apply Adding Wifi profile Profile Name TENVIS Office wifi 2 SSID TENVISO2 Network Type Infrastructure 7 security Mode OPEN hd Encryption Mode NONE r This is no any security Are you sure to connect AP Apply Cancel 31 5 If your wireless encryption is WEP SHARED you n
46. rding e g TENVIS Protocol ALL or TCP Start Port Number the camera s http port e g 81 End Port Number the camera s http port e g 81 Local IP Address the camera s IP address e g 192 168 1 239 Click Save For Virgin Routers 1 1 Enter the internal IP address of your router in the address bar of web browser For these routers in general it is http 192 168 0 1 or http 192 168 0 254 2 Click Advanced Port Forwarding gt ee Port Forwarding Logs Block Sites Services Maintenance Active Forwarding Rules Gateway Status Mame Start Port End Port Protocol Local IP Address Connection E o 192 168 0 Set Password Backup 192 168 0 Event Log de eier Choose Predefined Service Service SERVICES v Wireless Settings s MAC Filtering IP Filtering Port Blocking Port Forwarding TENVIS 81 81 Both 192 168 0 239 Port Triggering DMZ Host Delete Reset LAN IP Add Custom Rules Name Star Port End Port Protocol Local IP Address 66 Name A name whatever you want for port forwarding Start Port the camera s port End Port the camera s port Local IP Address the camera s IP address Click Add For Virgin Routers 2 1 Enter the internal IP address of your router in the address bar of web browser For these routers in general it is http 192 168 0 1 2 Click Advanced Settings Manage your Super Hub and wireless network
47. s pinholes Opening firewall pinholes is also known as opening firewall ports or firewall port forwarding Reset al frewal To do this associate the desired application with the computer below M you cannot find a listing for your settings application you can create a user defined application profile To create a user defined profile you will need to know protocol and port information 1 Find the camera or inout the camera s To Allow Users Through the Firewall to Hosted Applications LIE address O Select a computer Choose the computer that will host applications through the firewall Edit firewall settings for this computer Maximum protection Disallow unsolicited inbound traffic Allow individual application s Choose the application s that will be enabled to pass through the firewall to this comp he H JUser defined Expires Kings Wonders vs Predator Asheron s Call Baldur s Gate BSatrlieCom Battlefieid Communicator Add 8 new user defned application n LN DS mode 4 ALSK LA U ett ALE Voll Select Computer Select the IP camera in the list You could choose the IP address or input the camera s IP address it depends on the routers model Select allow individual application Select User defined Find your application you just added Click Add For Actiontec Routers 1 Open a web browser like Internet Explorer or Chrome Enter the internal IP address of your router in the address bar of your bro
48. s time and you can click Sync With Host to match it to your computer s time Time Zone Time zone of the place that the camera is located NTP Server Time server ofthe network which is connected with the camera 17 Automatic Calibration Intervals for the camera to correct the time with its own connected Time Interval by hour network A rP e wir Tips 1 Since the camera has no built in battery the time saved in its memory may be lost when the camera reboots and reset to 1970 01 01 This will not affect the alarm schedule since the exact alarm time will be synced from the Internet You just need to reconnect the network to correct the camera s time manually 2 What is NTP server NTP server is a server computer that reads the actual time from a reference clock and distributes this information to its clients using network Your camera will get the exact time through an NTP sever by offering the time zone of its location Misc Setting Camera s some Miscellaneous Settings Misc setting Power line frequency 50HZ 60HZ Disabled Power LED Close Open Flicker Save Cancel Power line frequency Select the correct power frequency to avoid video flashing adjust the options if your video flickering Power LED The status of front green LED System Log You are able to check all the records for the computer operation of your camera starting from when the camera was powered on System Log New Video So
49. sdaten sein Durch Portfreigaben erlauben Sie solche Verbindungen Select Andere Anwendungen from the Portfreigabe aktiv fur drop down box Kindersicherung Freigaben DS Telefonie Heimnetz WLAN System Igaben Akt L Informationen dd Assistenten Einrichten Update Telefone Do port forwarding bersicht Internet Unline Monitor Zugangsdaten Kindersicherung DSL Informatioren Telefonie Heimnetz WLAN System Liste der Portfreigaben Bezeichnung Protokoll Port an Computer an Port Es sind keine Portfreigaben eingerichtet Neue Portfreigabe bernehmen Abbrechen Aktualisieren Portfreigabe d Portfreigabe aktiv f Bezeichnung ipcamera Protokoll TCP Lei won Port Di bis Port 81 an Computer manuelle Eingabe der IP Adresse D an IP Adresse 192 168 1 239 an Port bis Port 61 Bezeichnung A name whatever you want Protokoll TCP von Port The camera s port bis Port The camera s port an Computer manuelle Eingabe der IP Adresse an IP Adresse The camera s IP address an Port The camera s port ForHuawei Routers 1 OK Enter the internal IP address of your router in the address bar of web browser For these 49 routers in general it is http 192 168 1 1 2 Click Advanced NAT and click Port Mapping Advanced gt NAT gt Port Mapping Te Applicaton interface nas_0 38 Protocol TCP X External pot 81 internal pot 192 163 1 239 imema
50. ss is granted to different user levels as specified in the following sheet Live Video PT Record Snapshots l Sound Talkback Settings Video adjustment operation V x x ML Tips PT operation is only available for cameras with Pan Tilt Update Update the device to the latest firmware version which can be found on our official website http www tenvis com download Firmware Update Update the device to the latest version which can be found from our official website http www tenvis com Note 1 Please choose proper update package according to product model of the camera 2 Use cable network NOT WIFI during the update process 3 Make sure that the update process is operated under continuous power supply 4 The whole process may take about 1 minute Please wait until camera reboots 5 Please operate under the guidance of professional personage in case of updating failure 6 We are not responsible for any improper operation that leads to camera crash Location Mo A Notice 1 Please choose proper update package for your camera model i e JPT 3815W 2 Use an Ethernet cable NOT WI FI to connect to your camera during the update process 3 Make sure that the camera is not unplugged during the update process 20 4 The whole process may take about 2 3 minute Please wait until camera reboots 5 Please update only with the help of a professional in case of problems while updating 6 TENVIS is not responsib
51. status DDNS Update Successful WiFi Save Cancel RA If it appears failed please refer to the IP address setting from Quick Start Guide and double check DDNS Once DDNS succeed please forward your camera s port manually by the help of attached list of port forwarding Then you could view the camera by the DDNS from Internet A P Ba O Notice amp Tips 1 If DDNS still appears failed please update DDNS to 8 8 8 8 to have a try 2 If DDNS shows succeed and you still cannot view the camera through the Internet URL please try the Internet access URL in another network since some routers do not support loop back 3 If there are two or more routers and two or more WAN there should be multi time port forwarding Please contact your ISP or network administrator 4 For 3G and 4G routers please confirm with your ISP whether you are able to forward your camera to Internet It s unlikely for most 3G and 4G routers to get Internet access authority 5 There is little possibility that your ISP might not be able to offer the Internet access authority Please confirm this with your ISP Mobile Phone View For LAN View If your mobile phone s network is the same with your camera s you can view the camera in the local network Please see Quick Start Guide for the detailed information For Internet View It is possible for you to view the camera from a different network which is usually other Wi Fi network or 3G 4G and other
52. sword FTP Upload Folder FTP server s subdirectory Keep it blank if there is no subdirectory FTP Alarm Configuration FTP Setting FTP Server your ftp com FTP Port default 21 21 FTF User username FTP Password a FTP Upload Folder tenvis Save Save and Test Cancel FTP Server FTP server s IP address and DNS which could be required from FTP server provider FTP Port Communication port of FTP server and the default port is 21 FTP User Username for you to sign in FTP server which could be required from FTP server provider FTP Password Password for you to login FTP server which could be required from FTP server provider FTP Upload Folder File address in FTP server in which to save the alarm pictures If it is left blank the pictures will be kept in FTP s root directory Then click Save and Test Once it says Success that means the camera has set FTP settings successfully 28 7 192 168 2 233 82 test_res asp test ftp amp chkid 112561 succeed close Go back to alarm settings and enable FTP Upload Folder to finfish the whole e mail alert settings Alarm Setting Motion Detection Disabled sensitivity Normal Alarm Type On Screen Display E Warning Tone E Alarm Recording E mall Alarm a IFTP Upload Folder Back to Preset e Alarm Interval sec 15 Schedule E A Notice 1 Please check the basic network settings of the camera if failed in test go back to Basic Oper
53. sword be sent in an insecure manner basic authentication without a secure connection User name OOOO User name gt Pd OOO Remember my credentials Cancel 2013 Ver 1 7 17 Welcome to Use IP Camera Internet Explorer ActiveX Plug in only for IE Browser iPhone iPod touch and iPad IE ActiveX Plug in Click to download Language lt Auto gt El Mobile Phone such as Android Browser that supports Javascript 1 Select IE Active X Plug in to download the IE plug in and follow the procedure to install y IE ActiveX Plug in Click to download 2 Select ActiveX Plug in only for IE Browser Internet Explorer ActiveX Plug in only for IE Browser 3 Click Allow to allow the web browser plug in running in IE 11 e y ES http 192 168 2 197 197 vide O BOX LS livevideo x Mi TENV S Resolution 640 x 480 Video FPS 5 PT Speed Normal HDH 080 OU E 5888 DOUD IPCAMO This website wants to install the following add on IP Camera Search Tool Ver2012 12 20 from Shenzhen Tengwei Video Technology Co Ltd What s the risk Welcome to the IPCPlayerIEPlugSetup 2 0 0 7 Installation This setup program will install IPCPlayerIEPlugSetup 2 0 0 7 on your computer Click Cancel if you do not want to install this application Click Next to continue the installation WARNING This program is protected by international copyright law and treaties Unauthor
54. t Application Profile Name Enter a name for the application profile that you are creating IP Camera Definition Choose a protocol and enter the port s for this application then click ADD DEFINITION to add the definition to the Definition List If the application requires multiple ports or both TCP and UDP ports you will need to add multiple definitions Note In some rare instances certain application types require specialized firewall changes in addition to simple port forwarding If the application you are adding appears in the application type menu below it is recommended that you select it Protocol Ss TCP UDP Port or Range From 81 To 81 Protocol Timeout s6400 TCP default 85400 seconds 66400 UDP default 600 M Default the same port as DIONEAN defined above Application Type None Default Application Name It is just a name whatever you want for port forwarding Protocol TCP Port for range port ofthe camera Protocol timeout 86400 Click Add 4 Sign the application for the IP Camera e M o ES Broadband Heme Firewall Link System Network Summary Firewall Settings Advanced Settings Edit Firewall Settings ege By default the firewall blocks ail unwanted access from the Internet You can allow access from the per Internet to applications running on computers inside your secure home network by enabling firewall Vigw frewal detail
55. tion Center A Backup and Restore e _redential Manager rr e Mi Desktop Gadgets E Display KE Folder Options Y LS HomeGroup ava P Mouse amp Parental Controls Te Phone and Modem a QuickTime sy Region and Language Speech Recognition gt Administrative Tools Be BitLocker Drive Encryption Date and Time dee Device Manager Ease of Access Center da Fonts Se Network and Sharing Center gt es Network and Shanng Center M Performance Information and Tools aA e em gt Power Options amp Realtek HD Audio Manager Lei RemoteApp and Desktop Connections Syne Center Small icons to AutoPlay EX Color Management o Default Programs ma Devices and Printers Flash Player J Getting Started Ph Internet Options BS Location and Other Sensors C3 Notification Area icons a Personalization A Programs and Festures Recovery amp Sound ER System 3 Find the connection connected to Internet and click the link View your basic network information and set up connections a 3 Q TENVIS PC Internet This computer View your active networks Connect or disconnect Network 5 Access type Internet Public network Connections IS Local Ares Connection 4 Click Details Internet No Internet Enabled 01 52 38 100 0 Mbps Sent WW Received 11 799 167 Connection specific DN Description Realtek RTL8102E RTL8103E Family PC Physical Address 00 E0 4C 36 99 FA
56. unt ME Password PERE DDNS tenviscamera dyndns org Alias tenviscamera dyndns org to IP 4 d updated NO IP DDNS settings 1 Open www no ip com in the browser 2 Log in directly if you have no ip account Register a new account if you do not have one 37 Services Why No IP Download Support Account Confirmation Thank you for signing up Email Your account has been confirmed and is now ready for use Please use the login to your account below Password Forget your password No problem Click login Here Monitorning ackup DN tenewlActivals ra wunnen gy Your No IP for your mail server welcome to your No 1P Last Login 2012 12 12 01 50 43 PDT You have successfully logged into No IP s member section To start using No4P s sermces select a 2417 Server Monitoring an item from the navigation above and Failover mol Wi A Wa ie SUD Tad ente Manage Domains Add Domain Refer Friend Add a Host 4 Register an account 38 8 Ada a host Fill out the following fields to configure your host After you are done click Create Host to add your host Own a domain name Use your own domain name with our DNS system Add or Register your domain name now or read more for pricing and features i Hostname information Hostname tenviscamera no ip org E Host Type Y DNS Host A DNS Host Round Robin DNS Alias CNAME DI Fon 80 Redirect Web Redirect AAAA IPv6 IP
57. warding service Offline Hostname 121 34 13 243 Your current location s IP address isf121 34 13 243 IPv6 Address optional TTL value is 60 seconds Edit TTL Mail Routing m I have mail server with another name and would like to add MX hostname Activate Hostname DDNS for you to view the camera from Internet You can select your preferred dyndns and fill in your favorite hostname Service Type Host with IP address IP Address Fill in the assigned IP address This IP address is set only for registration and will be updated after the IP address configuration Click Activate DynDNS Pro and Host Services y Services tenviscamera dyndns org successfully activated DYNDNS HOSTNAMES Add New Hostname HOSTNAME SERVICE DETAILS LAST UPDATED tenviscamera dyndns org Host 121 34 13 243 Dec 12 2012 4 31 AM 5 DDNS configuration 36 ___ Built in DONS Configuration BACK Re Eanble DDNS Y http aaap temas mfo Network URL http 113 89 82 52 193 IP Config Status DONS Update Successful WiFi DDNS Alarm Setting b Third party DDNS Configuration Multi canera DDNS Server Dyndns org Account 1e E Password ersssesese DONS tenmscamera dyndns org DDNS Server Dyndns org Account Fill in Dyndns account you have set from the above procedure Password Enter Dyndns password Click Save 6 Dyndns setup succeed Third party DDNS Configuration DDNS Server Dyndns org Acco
58. wser For theses routers in general it is http 192 168 0 1 2 Click Advanced Port Forwarding 43 Remote Management AI DS Telnet Timeout Setting Blocking Filtering Advanced Setup Advanced Port Forwarding Please enter ports and port ranges that some Internet applications require to be forwarded in the spaces below IP Port Range IP Address to 5 192 168 0 239 Remote IP Port Range to Y Any 1P Remote Management ma Remove List of Forwarded Ports Routing IP Port Range The camera s port Protocol TCP IP Address The camera s IP address Click Apply For Apple Airport Extreme or Time Capsule 1 Go to your finder and type in Airport in the search bar and find your Airport Utility program Find the Advanced Tab at the top and select it Choose the Port Mapping option gt Es S 2 Q Setting Name AirPort Internet Printers Disks Advanc f Find a setting Logging Statistics Port Mapping MobileMe IPv6 If you want computers outside your network to access specific devices on your network click Add and enter a service and port Allow Description g Camera 1 C Camera 2 Y Camera 3 Wireless Y Camera 2 Wireless v Camera 1 Wireless 44 Add a service for IP camera Port Mapping Setup Assistant Choose a service from the pop up menu or enter the public and the private IP address and ports that you want to map between Service Choose a service

User Manual - TENVIS IP Camera Software/Firmware/Tools

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