DELL PREMIER USER MANUAL
Contents
1. x TA ee Mirin iai M e r EB be f ee gt MY ACCOUNT fewer O O ERSU PEA SA E Sia i en ja es ee eo i a a La g aa o Piri dbf i Fi Bir keer F BOD bes tee N kemie Bb ir priii BF miu eTa x Tai ST eS ee a hek Pe j ii en a eg G F E 2s m pene Cart Ca in VERE nah Ye Womens a a a Yea ee en E 2006 Dell Inc Dell the Dell Logo Latitude OptiPlex PowerEdge and PowerVault are registered trademarks or trademarks of Dell Inc Other trademarks or trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of others Dell Corporation Ltd Box 69 Milbanke House Western Road Bracknell Berkshire RG12 1RD DELL PREMIER USER GUIDE 02 3 NAVIGATING AND BROWSING FOR ITEMS New Products page This new page will replace the Systems Software amp Peripherals and Standard Configurations menu tabs Those items will now be in the secondary navigation under the Products lab Reducing the tabs and offering secondary navigation offers a cleaner look 1 Standard Configurations page The majority of Premier users have the Standard Configurations page set as their home page This enables them to take full advantage of easy ordering from the list of ready configured machines which has been assembled based on the specifications of the machines they order most of2. Ve mie EEE ee Sort berets ee Tirin TAE Ge i rpe eet ba Far Ded eg el eer a regres Eerie on eet oe De re Se Pe heiii eg a PeP oe eee ei ree EM ma Pe me reyp ni riria Prid mi Bieri eee F ar ee ee nie Ses sy Pah ee eee ee borim Fe et iy eee eed mre ee prt Coed de propre deere oe ome one fame bet laii emen i bed erie tres laste on Se med Get apa npor EL Sel Fer aim fee n rmi eiii Hane irg Pa i ere p ii ed era Sle bii f jj a oe 5 Support page The Support page gives you quick access to a whole range of Dell support services from Downloads Reinstallation Guides and the DellTalk Forum to System andWarranty details for your Dell machines Foubleshooting and a direct link to Dell Customer Service m U ee aa age t ee DELL Pamias Teei fatto kapni Pe Tam Ta m an E ma He a anri iiam a Welcome to Dell Support for Professionals Tipper fhem Paga ides Sere tps finer EE EE H Dii Lee b leie a Loge ibre lmr n Sg Liim iien B mi een eed an a Tami Fa Priis rpm E a l kioci mI a pui p on i Bia n Toe h ie hki T j 2 lame Fed bir fer cr Tae _ i SS ware ti CO eee BRAS ell dapp ri Comm Dum Seneca i Os a terre Cem ge Fucckat Fac mie j b re pi reuri Liss E ee Gyten St Seppa te greene es ii R m b tH z thifi a b pisssniT i E reo b hips i LUT i b UpiFi e Dpi Preece DET ien LE b Cel artes E Gair b Ciir Denibiz a Ti Dey lf e Erwik ped Pan 6 Lea E i a
3. faa bP parE ee ee E Bete iio Tagen SE ay Pret EE ai ur EEL 5 kidee F a a gt a o 2006 Dell Inc Dell the Dell Logo Latitude OptiPlex PowerEdge and PowerVault are registered trademarks or trademarks of Dell Inc Other trademarks or trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of others Dell Corporation Ltd Box 69 Milbanke House Western Road Bracknell Berkshire RG12 1RD DELL PREMIER USER GUIDE 04 4 Reports page Access your Reports by selecting the Premier tab then in the secondary menu click on Reports You can also access your Reports by clicking on Quick Links at the top of the page The Reports page takes you straight to the Premier Reporting Centre where you have one click access to a variety of reports summarising your Dell order status and history including System Order Status Report Asset Register Report Shipment Summary Report by Dell Brand Shipment Summary Report by Purchase Order number Shipment Summary Report by Shipping Address My Financial Online tool that allows our customers to access their account details at a time of their choosing n E Le Pa DELL usim Werin Epi Siem Mp iian Pole Taek Lian Fe hiir Lage i in fur ae tere fore iy Cas Errai bape peo ie apr a Dim Onde hud Bede bP URE SFT ely Bape Tevet ken E PrE ee gc ae
4. DELL PREMIER USER MANUAL WHAT IS DELL PREMIER Dell Premier is your own secure personalised purchasing and support website which you can quickly and easily customise to suit your precise requirements saving your organisation time and money throughout all phases of IT product ownership USING YOUR DELL PREMIER SITE YOU CAN e access information on previously defined standard configurations for your organisation making it far easier for you to specify and purchase additional systems e quickly identify solutions to meet new requirements configure them to your exact requirements and place your order for the necessary hardware software and accessories e prepare and save machine configurations and orders for purchase at later date e purchase consumables and peripherals for your existing hardware e access the complete Dell catalogue of Dell products In fact you ll find your Dell Premier website makes the whole process of doing business with Dell easier and more cost efficient This document will tell you how to make the most of the service DELL PREMIER USER MANUAL WHAT IS DELL PREMIER Dell Premier is your own secure personalised purchasing and support website which you can quickly and easily customise to suit your precise requirements Saving your organisation time and money throughout all ohases of IT product ownership USING YOUR DELL PREMIER SITE YOU CAN e access information on previously defi
5. Be seria gd ee Geo raaja Co ole ei bee ed er mmj ee eee ee Ged Cee eel ie He Peres ee Pe ii et Bi The Checkout The Checkout enables you to purchase the items you specified in your Basket Once again because you are working within your own personalised Dell Premier site the process is tailored to your needs for example by pre populating your contact and billing details Using the Checkout From My Basket click on the Checkout icon Checkout You will then be asked to sign in to the checkout by entering your profile email address and password This enables us to pre populate your contact information delivery and billing addresses 2006 Dell Inc Dell the Dell Logo Latitude OptiPlex PowerEdge and PowerVault are registered trademarks or trademarks of Dell Inc Other trademarks or trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of others Dell Corporation Ltd Box 69 Milbanke House Western Road Bracknell Berkshire RG12 1RD DELL PREMIER USER GUIDE 09 an get nad a m B i iaki hii iana Lap DELL ren hippe baea Poke Pii aah a Tawa Bee oe fh Pya Wolcome to checkout ch i C gt Erenin Pettit w bg ptr d bec Forge Portie ymi Yaran iem BG ar oe p TEW Dee Latir un Lede Cop Pu ei ier Cel Pies a cee eee r eee 2 i ja bia Fa jPa i ee ee eed eee eee ee
6. Berkshire RG12 1RD DELL PREMIER USER GUIDE 12 At this stage you can also enter the details of your Procurement Contact so that when your E quote is saved they will automatically be sent the E quote as a purchase request If you do not wish to send this E quote as a request simply leave the fields blank When saving an e quote you can also pre populate a number of areas in the order form billing address shipping address and payment method This means that if you are not the authorised purchaser you can provide this person with all the details required to finalise the purchase If this is not required please contact your Account Manager Once you have completed saving your E quote an email confirmation will be sent to you including the following information The E quote number The E quote the current version replaced if applicable The E quote name By whom it was saved When it was saved When it expires 6 RETRIEVING AN E QUOTE If you are set up as a Shopper or Buyer you can retrieve only your own E quotes If you are set up as an E quote Buyer you can retrieve quotes saved by all those in your access group If you are set up as a Site E quote Buyer you can retrieve all quotes saved on your Premier site To retrieve a quote simply click on E Quotes in Quick Links at the top of your Premier home page You will then be presented with the following screen which lists all non purchased quotes viewable according to your allocat
7. When you require products compatible with your existing systems click on the Parts and Upgrades a list of Part amp Supplies categories will appear Select the relevant category then continue to refine your search until you arrive at the item you require Add it to your basket and proceed to the Checkout Let Demarit Pao kile Yih e Lil mm D em DELL nic gpa fididies P H a n deere Dears Vera som Beem Ture Shere eee een i imaman ce riwih l Upp io Pe re ial Day Cria oer e a Ha Ckm E im Parts amp Upgrades For Your Dell Prmhr ep mrica ppd hen yan Oe ee ee er ee r a Fa DEER rt Be es pee yan Tal A a eae E Krut m Y j i korira Pairi FPT bair D larar O ika We Lam lirsiinpa fisted ooh nd oes fal a bacon eer ae Fega Poe Peer ee Fanm ypa Fara mamm Cor aye ne fe T Paes a i bsna Piima Bi jp mg E Trag s leare g HH Eain haray z Det rais e raii r i a ie r rry ee aim hea Tae eee E eee a pee ee ee A EE TE ee Ops Ordering ink and toner From your Premier home page there are three ways to find and order the ink and toner you require 1 From the Products Tab click on Software amp Peripherals the Software and Peripherals page will appear Type the name of the printer in the search field and click the arrow in the top right corner of the page A list of all available consumables will appear Tick the box es next to the item s required and click Add to Basket 2006 Dell Inc D
8. list of models will appear Click the relevant model a list of available consumables will appear Locate the item s you require then click Add to Basket 3 From the Products Tab click on Software amp Peripherals the Software and Peripherals page will appear Under the ShoppingTools heading click Ink Toner amp Paper a list of printer categories will appear hh Lege eee f bii jomin EAA seed lil Eie be ba Peme Heme b kiaw od ei Yei mi lenar BE oom et fee dee Ghanem Dell Printer Supplies iso wees Ge pee Cel made cht is tone Td a Bde E Mikii bii aj p n A E i L h f bia A di a p Tai E hiai iia Persan See l Oikos sri Pem D kapa i ii ee oe CS a Pees La S Piva pat py mima oe hee BP en es Deer hacen Glasias i Penner rr Tirarem te EEP Da Core pr Lae Sad One Cael ee DH ec FE FA ee eerie H Del ic roel ine Phe ee oe a ere ee eee eee foes HE arn sien ore peed bee ein Boor Correo Cebu DEE BEFEL og Pais Seo Pe ee cel Bien cert ie ce Her Ie ore G hc rein en ae Oo ee oe Ged deci her Spoon i er od ee ber Cad praia Leni bibie jimo Yeeros ood F bre Dien SH Fo m B AE PEE AP Er a eee r eet Select the relevant printer category click Next select the printer model click Next Enter the number of items you require and click Proceed to Basket amp Checkout 2006 Dell Inc Dell the Dell Logo Latitude OptiPlex PowerEdge and PowerVault are registered trademarks or trademarks of Dell Inc Other
9. questions or specific training requirements 9 My Premier Personalise your page through My Premier My Premier is an optional feature When turned on by your Dell AccountTeam My Premier framework will appear in the My Premier tab My Premier offers a new workspace with customisable gadgets e Your account manager can setup My Premier page as your personalised default landing page when you login to Premier e You can add up to 5 workspaces and customise the name of each workspace e Use the control panel to add multiple gadgets to your personal workspace creating a customised look and feel e Move gadgets left to right top to bottom and remove or collapse unwanted gadgets easily e My Premier settings are saved to your profile settings 2006 Dell Inc Dell the Dell Logo Latitude OptiPlex PowerEdge and PowerVault are registered trademarks or trademarks of Dell Inc Other trademarks or trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of others Dell Corporation Ltd Box 69 Milbanke House Western Road Bracknell Berkshire RG12 1RD DELL PREMIER USER GUIDE 15 My Premier settings are saved to your profile settings My premier offers 7 gadgets e Standard Configurations View and purchase all your Standard Configurations eAccount team View your Dell Account te
10. shoe GS aed epee ceed bea et bet oe ee Pe ee eee ee ieee ey eed be ee Pe ee oe E fhe ee a pee OT eer rath De ee eee heed ee rerh ed eee co ee De eee eed Meee See es ee Brel Ber EHF YE Deir ae oe jii ee e eed cee Se a You will then be taken to the Checkout There are 2 different setups available for the shipping address form see below You can opt to either have your shipping and delivery addresses pre populated and ready to use or to have this area left blank ready for you to enter your own address details as appropriate Simply speak to your Account manager to set this up 1 E See Lie iy ee Le fo hit nde Pcie Pe rane a eg ee ee hee we bere oe Prepa ins th Tem ann Lam aed y Shipping inimi ar r inme reper amn Penn i onal ating rore miair bekas Die Yisa Skrea Abk u ree hi Be pc Piin ec H pipea il ahd pia re indeed aed mpr batri F achari gia ee pov by Ceri cod Yis Dibra Diay DHE wil b lei jan pout EH Donera Ciia Giese raip y T ling cr iir Ym betes il eriline ie a eri irag dae eee Ds ed oe Peer aeie i je m pede te aap he ee phh yke emn ye of Begs poep pinl Caiga f ha a a T s a annum hari Pime b Egi e E Diisi E ranie Pao ii iE Fk i F in ere 2006 Dell Inc Dell the Dell Logo Latitude OptiPlex PowerEdge and PowerVault are registered trademarks or trademarks of Dell Inc Other trademarks or trade names may be used in this document to refer to eithe
11. trademarks or trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of others Dell Corporation Ltd Box 69 Milbanke House Western Road Bracknell Berkshire RG12 1RD DELL PREMIER USER GUIDE 08 The Shopping Basket The Shopping Basket provides a summary of the items you have selected and their cost By clicking DetailView you can see a full breakdown of the items selected The Shopping Basket also enables you to electronically save details of the order without proceeding to the Checkout so you can retrieve them and actually place your order at a later date no later than 30 days _ E ee el aloe jije E taii m E O ij DELL Emr Fal hi Foden Ei ee r D s ecsmmarmi Maaka iat is My Basket n EEEN bilmam We KL dl ee Pris Sea Comma San at Th ES Fae Drees te on ean Prica UR hupi AE ye Le Bede ei bey L Meee z gaa Eein DHr lipna a adi big ae Lapi AT i FF Phim re he TR A ee a ee a eea oe he F Fj i ee Pee iire ae l ope Lae ETE arr J parai sn wi f ii je binm ari vai nj kg L itita FE HL Tels Detter Chee H iira Lm piam fi ot aa TL G me mna comme ier CED Tea ee ee WE bere ee ea an S00 Cet Communes Livin Cell re Ce uc Cee Poeun ep eer a en i Lr eee oe De epee Fa er iii es Pe eed 2 ee are A et ee ee ed ee ee kee Coes Oe ee ei r es ee ey oe ceed ih eo ee be Pa ee ee
12. you order P Thal fa ine of a Puthen Crser Hed ihe PO eed cen pry canain E haraehen and po epee charuehrg For pour pagad 1PLUNAK PELEN Oriy DiC hae Pom pea OF he Dees arkady On Deky atama Pinata sabc one of ihe Bead Solow of iek oe Une p eee eee io anth fo erie Breed Pye raed ory Adaa higan pends Reke Views Droa Liat wis Sowth tee oct and delete addresses Ga De Compete Corporation DH Compe C otporaion Liman Dan bouts Ded t impui Pond OLF inte Kingda Dama Phone Murnber 01 ag Tepe 2006 Dell Inc Dell the Dell Logo Latitude OptiPlex PowerEdge and PowerVault are registered trademarks or trademarks of Dell Inc Other trademarks or trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of others Dell Corporation Ltd Box 69 Milbanke House Western Road Bracknell Berkshire RG12 1RD DELL PREMIER USER GUIDE TI This page gives you the opportunity to review and verify your billing and shipping details and that the contents of your order are accurate If all is in order you simply click on the Continue button to confirm your purchase You will then receive an emailed confirmation that your order has been placed 5 SAVING AN E QUOTE Some people in your organisation see access groups and roles will want to save E quotes for retrieval at a later time To do this simply comple
13. am e eQuote View all your eQuotes e Order management Enter your order number Customer number and track your orders here e Document sharing Document shared between you and your Dell Account team e Technical Support Download any technical support materials on your products e Custom Links Access your customised links My Premier offers you direct access from one page to your most used functionalities in your Premier page UK Demonstration Page Quick Links My Basket Logout DOLL Products Services Support Solutions Purchase Help So AAG Search O Home Account Options ContactUs Reports Custom Links E Quotes Order Status You are here SE Premier Home Buy Online or Call 44 01344 373000 uk default 7 Edit Workspace 2 7 Edit _ GE Add Workspace amp Add Features Technical Support Edt v x E quotes Edt v Latitude 110L gt Drivers amp Downloads Search Authorized Buyers I Select a different product Manuals NUMBER NAME CREATED Parts amp Upgrades gt 1004185340693 Testi 09 01 2008 gt Warranty Information gt 1004093774074 test 17 12 1711212007 E Featured Support Topics gt 1004047780631 test 10 12 2007 Security Center Wireless Center Detailed View Windows Vista Center AY Windows XP Center AS Enterprise Resource Center Hot Topics Page 1 2 3 Technical Support Tools Dell Contacts My Tuber lac Name Pos
14. cts Dell disclaims proprietary interest in the marks and names of others Dell Corporation Ltd Box 69 Milbanke House Western Road Bracknell Berkshire RG12 1RD 1 LOGGING IN TO DELL PREMIER First time Premier users When you are first set up as a user of the Dell Premier service you will receive an automated welcome email giving your organisation s unique Premier dell co uk website name your profile email address and a temporary password To access your Premier website go to http premierdell co uk click on Sign in Enter your profile email address and password in the boxes provided and click Submit If your password is not accepted or you have forgotten it click on the Forgot password link and enter your profile email address Your new password will be emailed to you within 24 hours Returning Premier customers Go to http premierdell co uk click on Sign in Enter your profile email address and password in the boxes provided and click Submit If your password is not accepted or you have forgotten it click on the Forgot password link and enter your profile email address Your new password will be emailed to you within 24 hours 2 CHANGING YOUR PERSONAL PASSWORD AND PROFILE Once on the Premier website both new and existing users can change their Personal Password and customise their Personal Profile as follows Click on Quick Links at the top of the page then in the drop down click on Acc
15. de details Remember users will then be allocated one of the below roles shopper Can view save quotes but not purchase Buyer As above and purchase E Guote buyer As above and view e quotes within same access group Site E Quote buyer As above and view all E Guotes on site 2006 Dell Inc Dell the Dell Logo Latitude OptiPlex PowerEdge and PowerVault are registered trademarks or trademarks of Dell Inc Other trademarks or trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of others Dell Corporation Ltd Box 69 Milbanke House Western Road Bracknell Berkshire RG12 1RD DELL PREMIER USER GUIDE 14 Simply fill in the attached spreadsheet form and send to your Account Manager who will create your personalised group Once you have created an access Group you then need to assign a role to each person within the group lndustrial Access Premier level Group level Site level Site E Quote Buyer Site Administrator Capabilities View all e quotes for Premier Page View all e quotes for Access Group View own quotes Purchase from Page Add Edit Remove Users for Access Group Add Edit Remove Users for Premier Page Create and Manage Access Groups EE p p ee ii User Administrator EE Thank you for your time and please contact your account manager if you have any
16. ed role m DE Deter Pap b Daji Eamel hiem Seu ee Dairo mem papje Aia ay W agaa Te as Bee ee E hero ma D b gais Hai Pa Ega tore w aair it Buyi canoe yp Eabele e Sab feral E Frim wy dsigaaad Paper AJ i gumi iima bposiee dadya Diamdiy Geaeibas Mabisa dam Peia Dima Lin re aoro f nir Ehk Papen dekn Gen a Barr ba 0009 fini al To review an E quote just click on the E quote number on the left this will take you to a quick view of the saved basket At the top and bottom of the page are the following options Detail view expands the summary providing a detailed view of the saved items View E quote List Takes you back to the complete list of saved E quotes Add an item to your E quote Allows you to continue shopping and save a new E quote Once you are satisfied with the item details on the e quote and wish to confirm the intended purchase you can proceed to the EEZ 7 2006 Dell Inc Dell the Dell Logo Latitude OptiPlex PowerEdge and PowerVault are registered trademarks or trademarks of Dell Inc Other trademarks or trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of others Dell Corporation Ltd Box 69 Milbanke House Western Road Bracknell Berkshire RG12 1RD DELL PREMIER USER GUIDE 13 7 ORDER STATUS After you s
17. ell the Dell Logo Latitude OptiPlex PowerEdge and PowerVault are registered trademarks or trademarks of Dell Inc Other trademarks or trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of others Dell Corporation Ltd Box 69 Milbanke House Western Road Bracknell Berkshire RG12 1RD DELL PREMIER USER GUIDE 07 2 From the Products Tab hover over Software amp Peripherals a drop down menu will appear Click Printer Ink and Accessories Click the name a list of Dell printer families will appear TR Fap oe at waa eee fei fe b obh id Pe F Timi an hao Efr ee es eee F eee i Bi bim i ee bup Onis pe Sad lt b e a pP eater Foe tt Hirsi Print Cartridges Bok Sa PTR LS er av ee ea ee ee ee ye Pg Se a ee a eg ee pe erg eee eb Garona ee eee ed Cate et fe Oe or a Taa a E a i ioe ame hah mri bai a im Ei eee gs as r 7 Pood i aa Enasi Fite Bark ap Pri ag soap bebe ieee Low Leme fee B ee ere ee eee ee eee Dizarma my l 20007 H So ps Lire Cal a Det ge DA eee ee eed ere a eee H a ria rd ee eg eed T ee ee Ekseni Wo ard Vie ot eee bee eet of eho Cee ee er po eee Be ero re Be en et ee fo eee i te Be oe ee Po ee ee ee Pee Da a ee eee ee ee eee eee ee Cee Lee eee ee ee od Dc ee Be Pe 7 Stree Fargen mi eee dP nie mp eed ee ete ope ee Click the relevant printer family a
18. ition Phone i UK PARTS ee re View More Technical Support gt z pp ept Part Sales Kits Q oan EMEA Ops Mgr las o _ internal Account Manager Online Content View orders by reference number Enter your order number and customer number below to retrieve your order status on UK PAD Premier Manager Step 1 Enter reference type and number 14 4 1of1 C Accounts per Page Order number i B gt Account Team Details Step 2 Enter verification type and number Customer Number Submit Document Sharing Edt Name Last Updated Download Standard Config Edt Premier Pages overview Customer 1 17 2008 4 32 17 AM Download Categories v E Notebooks Standard Laptop Build 1 900 00 Customise amp Buy gt Add to Basket 1 El Desktops Training Optiplex 500 00 Customise amp Buy gt Add to Basket Quotation Custom Links Edt v gt Test Link You are here SE Premier Home purchase Help 2006 Dell Inc Dell the Dell Logo Latitude OptiPlex PowerEdge and PowerVault are registered trademarks or trademarks of Dell Inc Other trademarks or trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of others Dell Corporation Ltd Box 69 Milbanke House Western Road Bracknell Berkshire RG12 1RD
19. mp E Pal PE aie yora h Peeper a Parl fiari ieee a b Te E Bhat areri e iar higi Pos CL T g x P li i j imi Fepsirirr 2006 Dell Inc Dell the Dell Logo Latitude OptiPlex PowerEdge and PowerVault are registered trademarks or trademarks of Dell Inc Other trademarks or trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of others Dell Corporation Ltd Box 69 Milbanke House Western Road Bracknell Berkshire RG12 1RD DELL PREMIER USER GUIDE 05 6 Contacts page From the Premier tab you can access the Contacts page This page provides contact details for the key members of your Dell account team including your account manager and technical personnel m PE Gare ie Page E mai ma DLL Pee ei bAi l Pi E Trak ain Prr eres Sree Ces Let Bi OF es oe et ee ee Contact List Vee oy ea ure bbl peter hee pee Se ee i Bt le eee ji ee ee e FDS ok Te CL at ec Sumer Serres ULE ski hb thii uhl aieneka E Fa Dit Fei li hie ski TO TEE fell Ue Acree oa UE ied A lS i in He ee ee Ti Hid iiaa Pe Hert Errei oor Tis Pimi ams Lep hara bi Tiis nd Hi 17 Se Cerama ell Fari Sama Lam jima Jan Tile rii CMe Te EF GCap Fie 4 THE ORDERING PROCESS Ordering software and peripherals From your Premier home page there are three ways to find and order software and peripherals 1 From the Pr
20. ned standard configurations for your organisation making it far easier for you to specify and purchase additional systems e quickly identify solutions to meet new requirements configure them to your exact requirements and place your order for the necessary hardware software and accessories e prepare and save machine configurations and orders for purchase at later date e purchase consumables and peripherals for your existing hardware e access the complete Dell catalogue of Dell products In fact you ll find your Dell Premier website makes tne whole process of doing business with Dell easier and more cost efficient This document will tell you how to make the most of the service DELL PREMIER USER GUIDE INDEX PAGE Logging in to Dell Premier 01 Changing your Personal Password and Profile 01 Navigating and browsing for products 02 Standard Configurations 02 Software and Peripherals 02 Systems 03 Reports 04 Support 04 Contacts 05 The ordering process 05 Ordering software and peripherals 06 Ordering ink and toner 06 The Shopping Basket 08 The Checkout 08 Saving and E Quote n Retrieving an e quote 12 Order Status 13 Access Groups and Roles 13 My Premier 14 2006 Dell Inc Dell the Dell Logo Latitude OptiPlex PowerEdge and PowerVault are registered trademarks or trademarks of Dell Inc Other trademarks or trade names may be used in this document to refer to either the entities claiming the marks and names or their produ
21. oductsTab click on Software amp Peripherals the Software and Peripherals page will appear Le Dd Pe eis ee ee ae 2 i leer DeL ee bp bees M Pee T Ammi Tarii Timi i keie B ee ee Pe i h eeehe p E iepa ete oe Br Cia ar a ee Fi liT T I enma vrsili mb bee shee fore nF i z TEE L e pe er 7 bisa De A parri Bin AE ip Dym DES en RE LS a e T a mma Dmi Fe LE LFE z Peege wim CEED AL Lipo Fikir Heii ba lha Ge Pam ha ie emt oie 1 a Fons 4 i IREN A S a Shere eee ed foes A 7 ital Col Pe ay L Poe lt r _ CD m N Bsa E e iee enb Perea ed ame Sa Una Ti hT Gees praa aia 1 a ihe mpy p hi Ye E Use the search facility to identify the product that you require When you have this type the name of the machine or product number for which you require software or peripherals in the Search field and click the arrow on the right a list of available upgrade options will appear Locate the item s you require then click Add to Basket 2 From the ProductsTab hover over Software amp Peripherals a drop down menu will appear 2006 Dell Inc Dell the Dell Logo Latitude OptiPlex PowerEdge and PowerVault are registered trademarks or trademarks of Dell Inc Other trademarks or trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of
22. others Dell Corporation Ltd Box 69 Milbanke House Western Road Bracknell Berkshire RG12 1RD DELL PREMIER USER GUIDE 06 LS fee ee ae i Pama aai Fama ke Danpalon I ke mibe doe eer s inikah Ho rras T j Lra T Deke a Pin ad LEHR TTH i Keybo HHE dH Mimih ken p p l perem meent panama iep Ema ea baai a Be rs ma vk Sal lL ieem n i E Pere Brr Brad m bia EF brisi raf Gs wee ee j F PSE Trekin pd dees m Es Ll buksa COO e ee fede Oe iret eh brai i Kah ee Bem la L oe e F hikas m i h fee Dora m hamri i z eee ce et i id a wana ee iy SL Leer Dad ied Kata aae mrt tm had OF as Tiape ee Pire ari T ik rear ereas iimg E rr PET BREFS I E i mii ere yg i ee icin ba eae 2 pee aa F l mi H MEN b MILs re Le a EEEL p F imate Seo ee Gee o SS a Se ees a ee St ease Chem fas ae 5 20 omens i beer ioe dae hl Piast ra Ln ee ene Ga Berane eee tes men ner J m EA t mdi FE a hl hie Beh ira dh iie i he to Eo coe at EPE J te re cL e EL n i E s Click Accessories amp Peripherals forYour Dell a list of Dell product families will appear Click the relevant product family a list of models will appear Click the relevant model a list of available accessories will appear Locate the item s you require then click Add to Basket 3 From the Products Tab click on Software amp Peripherals the Software and Peripherals page will appear
23. ount Options e Select the Edit Personal Information link to edit your name and email address e Select the Change Password link to change your Personal Password e Select the View Delete Accounts link to delete an Account associated with your Dell Personal Profile You can also edit your Personal Profile during the Checkout process by selecting the Update my current user profile with the changes I entered while completing this order link you will find on the last page of the Checkout process i r a Em m r ee 2 a ee ee 7 a ee apm a M a ee Sr nee T eee eae eee AAAAAAAAAAAAANA i LE EET 1 1 a a rap ie eee pena eo pere am ee iba ee Ei m serer ee ees eee ee r m ee g eee E eee dee ee eee ee ee ee ee ee ee ee rri eee ee ee el See FAF el eee ee ee ee Be ee Se Be imm OEE E E rE ee ee a T ee e wees bi dho ideeen comme m o ee fe ee ee ce ee e l m DELL PREMIER USER GUIDE 01 Prune i u 2 DATE T F HEF b imm ro Peis EH iif Foma ei ee sed a i pda an a a FH Pr emp glee bri irim en or G penn i eda rrea pmm T jain mw E LEPLE MEFE es es es Sign Ln Fem FRR See ae Get te tit eo ree Be Fae den Glee SS at eed p ie TTi n Ce A ee a Sa ee Oe Sere ae a i inki i a iesp ey p EE a E S E i a E j N E oe eee i eres Bs N ges Spe ieee ee ME IT Ei e er Pee Be Pe eh eT J a L ia ees Bee E ay a a M T D M TE E4 ie rr ed rr r es rh Be Ge n E DLL ier Hrer
24. r the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of others Dell Corporation Ltd Box 69 Milbanke House Western Road Bracknell Berkshire RG12 1RD DELL PREMIER USER GUIDE 10 If you have multiple payment options available to your organisation you will then be taken to a screen similar to the one below l B LE epi khar Mie E tLe eee boo are fest he Mha e PAYMENT 3 Pree ow a i kt ee Tanri a Marere Bist pai Tip iha mag pee e p i Per pega DI yha laei acho a pe oe FAE Laisa r be u ai EANGE ai ar ope Eh a el Daa A a a a i i 6 Bap att Ades Oie reo Gh Swe em four Gehi Cora GP Fee ets par Pre reese Coed PS i Be Bodie fl tpt a Pedals eed tae a ee cae ee Pirimia Ted Fire od ge Pe eed er ee ee ee ee pI ee aT G Fas ts writing eee yee Once you have selected your preferred method of payment you will be taken to the relevant billing screen The Purchase Order billing screen is used below as an example cecal PAYMENT re ery Pe Bhispeng Drby irera cigalas erty puema ede r fice Donma eidi Ce 0 e oe oa Total exch WAT VAT Hate Total iici WAT Tab Pot al EH eo 1 aS ch ee be Pata Deiter Dhan pe imi 1730 w 7a Talal Mite C12 ay Lia Rasy Witte Oy ect Terenas Tha fatal Brice for your ordari ELIGI Shieh ei ali term ae Het h rra Peake provide Pe parigi gidi and Contic aa requetied Diky laha mg
25. rty peripherals software and accessories to complement your Dell hardware beregi hee ripe 5 The Search box top left enables you to quickly locate the item you are looking for by entering a simple description and clicking the arrow to the right of the box Comparing alternatives is easy just check the boxes on the left of the products you are interested in then click the Compare Selected Products button at the top or bottom of the page Once you have found the items you need simply click Add to Basket and proceed to the Checkout 2006 Dell Inc Dell the Dell Logo Latitude OptiPlex PowerEdge and PowerVault are registered trademarks or trademarks of Dell Inc Other trademarks or trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of others Dell Corporation Ltd Box 69 Milbanke House Western Road Bracknell Berkshire RG12 1RD DELL PREMIER USER GUIDE 03 Ein tee Logs E E Lit Cee en mo Page aa Laka ee Ae Boe en ee ee ee Electronics amp Accessories Lemi Pee doe alae Veulliaem mi ot WT Li 1 Ptr isiii i J rh i ENHANCED MEDIA PROJECTION FOR BROADER COMMUNICATION b a Cs al So BM A Pie aiai Cale pmp Ce Le UEF m 1 hoe 10g ed eee OE ees it Ps Bee ee ray ed ee HaTi fee ihmi b Tmi FL e a
26. ry N tee timers d cS 1 er hee Cicer Sal ee E Emi ree ol i e Eiamh raat es Oi Lippi T ii Baria E kiiin Firem Hiep Erri lia irp Mirr ii m mgs Tep l r En a EE bi ELU Petrik imi Tena eae ae A A ee A a Li l TE ee ae Dep Ce ri isan ps Re A ey el Pree et Pe LC EL T peers psm m im me 3 Systems page The Full Dell Catalogue The Systems page enables you to browse and buy from the full Dell Catalogue simply click on the Browse All Products link Like the Standard Configurations page it also has a customisable Messages area and links to information on Dell technology solutions and services Dell events and the latest new products and services from Dell Lia pepini Fa metima Em ae lg T foes Hja beh Pelee Pie n hjani Ceo ee pe ee i e Porting Comme iors DSi r Sirei ordi Der n ne e Ca a en find e Ba alt pe Ten ii Teppan coe 1i mniyier GER Na man ico Bey hs enol 5 om be Tikoy fi ie ri Pcie Accra OO g l Faini Lisi fer oar Da Crom homer Cries Tag oe ma bnie tise res miie foe Tar ed Pi mi eee che Poe i ogres Fon fiom feel Fre 1i pi Bipra U mi s Oo hai bi pmp Sebel a ee ee ee d Ekeji eT aii ie a a yw Tm fies Big ree ed a TAE Cand i a te laan a ELE ay Pror aT ro CEDES EEL LF k te Geel ume g R o aeri ed F WELE ay De he Prom ne cee el So Ti os 0a Ta Pa ES EA Lalo al i et c Ga
27. te your shopping on your Premier page then click on Save as E quote instead of the Checkout The first time you do this and only the first time you will have to enter your contact details a a E bamen ia am E Gik Lii EW a DELL ae rm pi he Piim Pirmi yaork a Bef emer ate ajea s da Deere Tomo ma beeen EE fein fer My Basket Fammi weer b Lata Vex Oo a Sea D m l corres 4 i es as garde ai Ss a Se ee er G re i brat es s Ukim 13E ti int el Lo i Eee mate ba a as ee e ig CETA EERTE pari purem BUR D 2 ina Tr Ea e i pa Sea deel Saed bhi Lja mmia bem Limbe lim eee tE i D a EEE at vid ae TTEN ab ai Pn tea 0 ries Uo Ly a apie The EFIE Tarai pais rigired Lie a m Mah G a Tee i Dpi CEP Pi pa bae E ee ers i aramira You will then need to provide the quote with a name and a description enabling the authorised purchaser if not yourself to identify the quote and process the order online phearsa note d s aval poms abebe Hop change Wt Haphe debe ess oca yonder ohb hars eben peace 2006 Dell Inc Dell the Dell Logo Latitude OptiPlex PowerEdge and PowerVault are registered trademarks or trademarks of Dell Inc Other trademarks or trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of others Dell Corporation Ltd Box 69 Milbanke House Western Road Bracknell
28. ten The machines listed can either be placed straight in the Basket ready for the Checkout or can be further configured with agreed upgrades prior to ordering If your organisation does not use Standard Configurations your home page will normally be set to show the Systems page Other useful areas of this page are Messages This area can be customised with graphics or messaging specific to your organisation Dell Solutions Useful links to information on Dell technology solutions and services New at Dell Information on upcoming events Premier News Your update on the latest new products and services from Dell _ Le een Fee p liski lmn Ej ia DELL kapam g Eli aiaa a ja Jmn ii ee eee Bh mn toy a Qe ia ter Ma eS imtme ctor wor Cy Fisted Plhievg i eres Ja peel KGariyi Toa vi birg art ea O Eii aor Fe T Raa m Lir b 2h te i ait Cerne eee mage H be H ER Fetan es re ewe i ee ee l wil sua Darei Citi il T qarg T SSTIRGED jji gasiri i BE Litr b Bip Hgm a Tonart Tear ermi Tat Dei atei aa Oe ee oe ee on Pia pe erhHprThp g ai Ean ee TS bee ee ee Gi Pirietiet Heo ind mirra thot didtvger Gl dirja oe oer EAr ed Pine a dies Dili karpia ee a irinmiliri piir armi imma ae pamcee Uea Tuar m egar H O Peri ri pj tar nee Gha andi begr ga i Te ed r a pe BE EOM E EE p a a pen 2 Software and Peripherals page This page provides you with links to more than 3 000 Dell and third pa
29. ubmit your order you will receive three separate emails from Dell per online order An order acknowledgement email listing the details of your order A subsequent order confirmation email including an order number your order details and an estimated ship date A ship notification email giving detailed information about when your order was shipped You can also check on the status of your order s using the link in Quick Links at the top of your page click this button and the current status of one or more open orders will be displayed 8 ACCESS GROUPS AND ROLES Through Dell Premier you can allocate Access Groups and Roles This enables you to distribute different levels of access to colleagues depending on job roles and responsibilities and can be created by your Account Manager This form highlights the various options Create your own Access Group Marketing info Dell Solutions On Of Premier News On Of Segment Marketing On OF Ability to save E Quotes Yes No Ability todd addresses Billing Yes No Shipping Yes No Payment Options Purchase Order Yes Mo Credit Card Yes No Lessing Yes Mo Available Catalogues Full Discounted store Yes No Software amp Peripherals Yes No All Standard Configs Yes No Some Standard Contigs Details below Reports System Order Status Report Shipment Summary Report Brand Shipment Summary Report Ackiness Shipment Summary Report PO number 4 Asset Register Report Provi
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