User Manual iView
Contents
1. Operating This product has been designed for trouble free conditions operation without restrictions when used as intended unless otherwise stated in this user guide Transportation Temperature should not exceed limits of 20 60 and storage Celsius at a relative air humidity of 65 for extended conditions periods during transportation and storage Air pressure between 500 and 1100 hPa is not detrimental to this device 22279200 Australia amp New Zealand AY C y Brazil ANAL 10 china Gk Japan A Mc gt South Korea oX cE 0682 35 C n Un id 4 43 C 42 5 534 v 9Y xeuoug PUEM ZJIMS ui pa Uld M 7 S0 800Z 00 LA Z0 OLZ0 6Z0 www phonak com2. Contents may vary depending on country Getting started Charging the battery and general battery info iView has an internal rechargeable battery To charge it connect the charging cable to iView as shown in the picture below Plug the other end of the charging cable into a power outlet Do not use iView while charging For safety reasons recharge the battery only with chargers supplied by Phonak During the charging process the battery symbol on the screen will flash Once the battery is fully charged the battery symbol will stop flashing Charging an empty battery typically takes about 90 minutes It is safe to leave the charger connected overnight the battery cannot be overcharged When charging iView for the first time leave it to charge for five hours even if the battery symbol stops flashing A new battery s full performance is achieved only after two or three complete charge and discharge cycles The iView battery can be charged hundreds of times If the operating time of your iView reduces substantially please contact your hearing care professional Getting started Operating time The status of the iView battery is shown with a battery symbol on the screen see page 12 Battery consumption and the operating time greatly depend on the usage of the device If used regulary iView will run for several weeks before needing recharging Turning iView ON OFF To turn iView ON OFF p
3. Switzerland 31 32 Notices Notice 1 This instrument is certified under FC FCC ID KWC MYPILOT1 IC 2262A MYPILOT1 This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications made to this equipment not expressly approved by Phonak may void the FCC authorization to operate this equipment Notice 2 This Class B digital apparatus complies with Canadian ICES 003 Notice 3 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient
4. only original Phonak accessories 23 Important information 24 Do not make any changes or modifications to this device Opening iView might damage it If problems occur which cannot be resolved by following the guidelines in the troubleshooting section of this user guide consult your hearing care professional iView may only be repaired by an authorized service center The battery may only be replaced by an authorized service center Do not remove this cover 25 26 Important information Troubleshooting Situation A question mark or the information of only one hearing instrument if you have two is displayed after performing the readout process Message with three hearing instruments is displayed after performing the read out process iView turns OFF iView Is unresponsive Most probable cause Remedy iView may be out of range of hearing instruments Hearing instruments may be turned OFF Hearing instrument batteries may be depleted Move iView closer to hearing instruments Turn hearing instruments ON Replace batteries Too many hearing instruments are in range Separate the hearing instruments that you want to read out from the others and press the read out button again The battery is empty Charge iView iView may have encountered a software problem Reset iView 27 28 Service and Warranty Phonak offers you a com
5. phonak com Phonak Australasia Pty Ltd Baulkham Hills N S W 2153 Hansaton Akustische Ger te GmbH 5020 Salzburg Ets Lapperre B H A C NV B 1702 Groot Bijgaarden Phonak Belgium NV B 1700 Dilbeek CAS Produtos M dicos S o Paulo SP 04363 100 Phonak Canada Limited Mississauga Ontario L5W OB3 Phonak Shanghai Co Ltd Shanghai City 200233 Phonak Danmark A S Nitivej 10 2000 Frederiksberg Phonak France SA 69500 Bron Phonak GmbH 70736 Fellbach Oeffingen EC Representative Phonak India Pvt Ltd 100 034 New Delhi Phonak Italia S r l 20159 Milano Phonak Japan Co Ltd Tokyo 101 0044 Phonak Middle East 11181 Amman Phonak Mexicana S A de C V 03920 M xico D F MEXICO Phonak B V 3439 ME Nieuwegein Phonak New Zealand Ltd Takapuna Auckland 9 Phonak AS 0105 Oslo Phonak Polska SP Z 0 0 00 567 Warszawa Russian Federation Spain Sweden Switzerland Turkey United Kingdom USA Independent general distributors Manufacturer Phonak CIS Ltd Moscow 115114 Phonak Ib rica S A 03008 Alicante Phonak AB 117 43 Stockholm Phonak AG Phonak Schweiz 8712 Stafa Phonak Turkey A S 34357 Istanbul Phonak UK Limited Warrington Cheshire WA1 1PP Phonak LLC Warrenville IL 60555 3927 A complete list of Phonak distributors is available at Phonak s Internet site www phonak com Please visit us or ask your hearing care professional for information Phonak AG Laubisr tistrasse 28 CH 8712 Stafa
6. View User Guide es 57 PHONAK Bii O Kc 0682 Contents Welcome Description iView accessories Getting started Charging the battery and general battery info Operating time Turning iView ON OFF Operating range Using iView Information on the screen Reading out the hearing instrument status Possible error messages 10 10 11 12 12 13 18 Reset button Important information Maintenance and care Safety notice Important points Troubleshooting Service and warranty Declaration of conformity Phonak distributors worldwide 20 21 21 22 23 26 28 29 30 Welcome Congratulations on choosing iView the hearing system status viewer from Phonak provides clear information about the status of the hearing system at the touch of a button Battery life volume level current program and serial number can be easily monitored on the color LCD display Please read this manual carefully to benefit from all the features of your new iView Ask your hearing care professional if you have any questions For further information please visit the Phonak website www accessories phonak com Phonak life is on For your safety carefully read the chapter Important information on pages 21 27 Description 0 ON OFF button 2 Color LCD display 3 Status read out button Mini USB connection 5 Reset button iView accessories e Case e anyard Power supply
7. or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help 33 34 9 gt The CE symbol is confirmation by Phonak AG that this Phonak product meets the requirements of directive 93 42 EEC on medical devices and the R amp ITE Directive 1999 5 EC on Radio and Telecommunication Terminal Equipment The numbers after the CE symbol are the numbers of consulted certified bodies under the above mentioned directives The alert sign means that potential restrictions on its use are applicable in one or more EU Member States This symbol indicates that this product complies with requirements for a B type applied part according to EN 60601 1 This symbol indicates that it is important that the user refers to associated warnings given in this user guide The symbol with the crossed out disposal bin indicates that this product shall not be treated as household waste Please hand over your old or unused product to the applicable collection point for the recycling of electrical and electronic equipment or bring your old product to your hearing care professional for appropriate disposal By ensuring this product is disposed of correctly you will help prevent potential negative effects on the environment and human health
8. prehensive global warranty which becomes effective on the date of purchase Please ask your hearing care professional about the details and duration This warranty covers any repairs due to defects in material and or workmanship The warranty does not cover damage from improper handling or care exposure to chemicals immersion in water or undue stress Damage caused by third parties or non authorized service centers renders the Phonak warranty null and void This warranty does not include any services performed by a hearing care professional in their office This warranty applies to the Phonak products listed below Serial number Date of purchase Declaration of conformity Phonak AG Laubisr tistrasse 28 CH 8712 Stafa Switzerland declares under its sole responsibility that iView 15 in conformity with the following standards or other standardizing documents Radio EN 300 330 EMC EN 60601 1 2 El Safety EN IEC 60601 1 Implementing the provisions of the MDD 93 42 EEC Medical Device Directive R amp TTE Directive 1999 5 EC Radio and Telecommunications Terminal Equipment EMC Directive 2004 108 EC Electromagnetic Compatibility and LVD 2006 95 EC Low Voltage Directive 29 Phonak distributors worldwide Group companies Australia Austria Belgium Brazil Canada China Denmark France Germany India Italy Japan Jordan Mexico Netherlands New Zealand Norway Poland detailed information on www
9. ress and hold the ON OFF button for about a second until you see the display turn ON OFF C iView will turn off automatically if not used for more than one minute Operating range The status read out range is up to 50 cm 20 Using iView Information on the screen Q PHONAK Ends EIE QO 09960 10H 1234 iView Status of right hearing instrument Status of left hearing instrument iView battery status Hearing instrument program Hearing instrument volume change in dB relative to start up level Hearing instrument battery status Hearing instrument serial number Reading out the hearing instrument status Press the status read out button to initiate the read out process After the status is read out successfully the settings for the left and right hearing instruments will be displayed If you are trying to read out the status of two hearing instruments but only one is displayed reduce the distance and try again If it still doesn t work check if the hearing instrument is turned on or replace the hearing aid batteries and press the read out button again 19 Using iView Displayed status information Hearing program A Automatic P1 P5 gt Program 1 5 FM Program for FM signal only FM M Program for FM signal and hearing instrument microphone T gt Program for T coil M T Program for hearing instrument microphone and T coil 4 gt Mute unknown program A
10. rom excessive shock and vibration 21 Important information Safety notice 22 Keep this device out of reach of children under 3 years Interference with medical devices This device uses low power digitally coded transmission to communicate with the hearing instrument Although unlikely interference with medical devices such as pacemakers is possible Interference should not occur with normal use when the device remains 10 cm 4 or more from the body Therefore it is recommended that pacemaker users do not keep this device in a breast pocket External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards Important points C The digitally coded inductive transmission technology used in this device is extremely reliable and experiences virtually no interference from other devices It should be noted however that when operating the device near a computer terminal or other strong electromagnetic fields it may be necessary to be at least 60 cm 24 away to ensure proper operation If the hearing instruments do not respond to the device because of an unusual field disturbance move away from the disturbing field Do not use this device in locations where it is forbidden to use electronic devices High powered electronic equipment larger electronic installations and metallic structures may significantly reduce the operating range C Use
11. sk your hearing care professional for detailed information regarding individual hearing programs Volume settings The number shows the change in volume relative to the pre programmed level Using iView Hearing instrument battery status gt The battery is ok gt The battery Is approaching exhaustion and has to be replaced Serial Number Serial number of the hearing instruments Using iView Possible error messages In the event that the readout process fails the following screen will be displayed Reduce the distance to the hearing instruments and try again If it still doesn t work check if the hearing instruments are turned on or replace the hearing aid batteries and press the read out button again In the event that too many hearing instruments are in range the following screen will be displayed Separate the hearing instruments that you want to read out from the others and press the read out button again 19 20 Reset button If iView is not responding press the reset button on the back of the device as shown in the picture Important information Maintenance and care Clean iView using a damp cloth Never use household cleaning products detergent soap etc or alcohol to clean the device When iView is not in use turn it OFF and store it safely Protect iView from excessive moisture bathing swimming and heat radiator car dashboard Protect it f
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