Home

Untitled

1. wawwnwanwanwnwamanza 32 CONTIOUGING SLA LINGS EIA 33 Disabling the Key System Emulation ccc cc ccccccee eee e esses eeeaeeeeeeeenn ees 35 Step 2 C Using ISDN LIN 6S wwnwanwnwanwanuwwananwananuawanwawanua 36 Run the ISDN WIZI ai 36 Step 2 D Using Receptionist w wsamanwananzananwananuananzamawua 42 Step 3 Registering on Epygi s Technical SUPport c cece cece ees 43 Step 4 Making Receiving CallS w awamwnnanwananwawanza 44 Using the Default SIP AddresSeS wwanawnnwwnamunawunawaanznzi manna kunawa 44 Appendix Changing the Admin Password wawanwananwananwawa 46 Appendix Configuring NAT Traversal w wawanwananwanwawamunwawa 48 Appendix Registering on Epygi S SIP SeErver wwnwananwananwana 51 Appendix Checking the Connections w wawanwananwanamwnwunwawa 55 Quadro4Li SW Version 5 3 x Quadro4Li Manual Installation Guide Appendix Pin Assignment of ISDN wawanwananwanunwananzanunzawa 57 Manual II see Administrator s Guide This guide describes in detail the menus available for administrators only Fur thermore it includes all the system s default values at a glance Manual Ill see Extension User s Guide This guide describes in detail the menus available for extension users Further more it includes all the call codes at a glance Quadro4
2. internet ISON ports Fig l 4 Configuration Quadro used as Internet Access Router Please Note The Admin PC is connected to the Quadro s LAN port through a switch hub to access the Web Management of the Quadro see Fig 1 3 and Fig 1 4 It is recommend ed to have Admin PC acting as a DHCP client and obtaining IP address from the Quadro Quadro4Li SW Version 5 3 x 12 Quadro4Li Manual Installation Guide Step 1 Installing the Quadro Connecting the Hardware e Quadro4Li behind a router with IP phones connected to WAN Admin PC Fig l 5 Installation Quadro4Li behind a router with IP phones on WAN e Quadro4_Li behind a router with IP phones connected to LAN Fig l 6 Installation Quadro4Li behind a router with IP phones on LAN Quadro4Li used as internet access router IF Phones i Admin PC a Fig l 7 Installation Quadro4Li used as an Internet Access Router Quadro4Li SW Version 5 3 x 13 Quadro4Li Manual Installation Guide Step 1 Installing the Quadro e Verify the product package contents are complete Refer to the contents sheet in cluded in the packaging to determine if all the items were shipped in the box e Before you connect the hardware make sure that all devices are powered off e Connect the Quadro4Lis LINE ports to the trunk from the NT1 Network Termination Unit attached to the PSTN Central Office via straight CAT 5 cable see Appendix Pin Assignment o
3. lot aladdin Local Admini trators Disabled bee Ltd All nights remeron a Fig l 35 User Right Management page Choose admin from the list and press the Change Password functional button from the User Right Management page toolbar For Administrator account the page contains two parts one for GUI Access Password the other one for Phone Access Password an Main System Users Telephony Internet Uplink Network Ccp Si guadro Change Password Account Name admin GUI Access Password Phone Access Password Old Password New Password Confirm New Password enna Please check your pending events Copyright C 2003 2011 Epygi Technologies Ltd All rights reserved Fig l 36 Change Password page The GUI Access Password offers the following components The Old Password field requires the current password of the Administrator An error message prevents entering the wrong password The New Password field requires a new password for the Administrator Reen tering the new password in the Confirm New Password field will confirm the new password Up to twenty 0 20 digits and symbols are allowed The Pass word field is checked against its strength and you may see how strong is your inserted password right below that field Quadro4Li SW Version 5 3 x 46 Quadro4Li Manual Installation Guide Appendix Changing the Admin Password i epygi Main System Users Telephony Internet Uplink Network Eo quadro
4. Change Password Account Name admin Old Password seco digits only New Password digits only digits only chnologies Ltd All rights reserved Fig l 37 Change Password page The Phone Access Password offers the following components e The Old Password field requires the current password of the Administrator An error message prevents entering the wrong password e The New Password field requires anew password for the Administrator Reen tering the new password in the Confirm New Password field will confirm the new password The Password field is checked against its strength and you may see how strong is your inserted password right below that field The password can consist of numeric values only Up to twenty 0 20 digits are allowed A cor responding warning appears if any other symbols are inserted Note If Administrator is changing the Local Administrator or Extension passwords or Local Administrator is changing the Extension password then the Old Password field is not displaying Attention It is highly recommended to define a proper and non empty password on this page if the extension is being used for the Call Relay service from the Quadro s Auto At tendant Write down the password somewhere and keep it in a secure place If the password is lost a factory reset will be required on the unit see Administrator s Guide Hardware Overview All settings are lost after a factory reset After a factory
5. snom 360 snom 370 snom 710 snom 720 snom 760 snom 820 snom 821 snom 870 snom MeetingPoint snom M3 snom PA snom m9 Polycom SoundPoint IP 300SIP Polycom SoundPoint IP 330SIP Polycom SoundPoint IP 331SIP Polycom SoundPoint IP 335SIP Polycom SoundPoint IP 450SIP Polycom SoundPoint IP 501SIP Polycom SoundPoint IP 550SIP Polycom SoundPoint IP 601SIP Polycom SoundPoint IP 650SIP Polycom SoundStation IP 5000 Polycom SoundStation IP 6000 Polycom VVX 300 310 Polycom VVX 400 410 POLYCOM VVX 1500 POLYCOM KIRK wireless server 6000 POLYCOM KIRK wireless server 300 Quadro4Li SW Version 5 3 x Akuvox SP R53P Aastra 480i Aastra 480iCT Aastra 9112i Aastra 9133i Aastra 9143i 33i Aastra 9480i 35i Aastra 9480iCT Aastra 67511 Aastra 6753i Aastra 67551 Aastra 6757i 571 Aastra 6757iCT 57iCT Aastra MBU400 Aastra 67301 Aastra 67311 Aastra 67351 Aastra 67371 Aastra 67891 Linksys SPA921 Linksys SPA922 Linksys SPA941 Linksys SPA942 Linksys SPA2002 Linksys PAP2T Yealink SIP T20P Yealink SIP T22P Yealink SIP T26P Yealink SIP T28P Yealink SIP T32G Yealink SIP T38G Yealink SIP T46G Yealink VP 2009 VP 2009P 30 Quadro4Li Manual Installation Guide e SIPUra SPA 841 e Swissvoice IP 10S e Thomson ST2030S e Berkshire ATL 5000 e Grandstream BT 100 e Grandstream BT200 e Grandstream GXP1400 e Grandstream GXP1405 e Grandstream GXP1450 e Grandstream GXP2000 e Grandstream GXP2100
6. connection to the available PSTN lines On the Quadro4Li the usage of Key System Emu lation services is limited to the IP phones attached to the Quadro through the available IP lines and provides direct connection to the available PSTN lines and SIP networks In its turn the IP phones are limited to the following models with the perspective to enlarge the list of recommended IP phones in the future e Aastra 480i e Aastra 6735 e Aastra 480iCT e Aastra 6737i e Aastra 9133i e Aastra 6739i e Aastra 9480i e snom 320 e Aastra 9480iCT e snom 360 e Aastra 9143i e snom 370 e Aastra 67551 e snom 720 e Aastra 6757i e snom 760 e Aastra 6757iCT e snom 820 e Aastra 6730i e snom 821 e Aastra 6731i e snom 870 The Key System Emulation feature allows to Have a direct connection to the available PSTN lines and SIP networks behind the Guadro by pushing the programmable keys on the IP phone Monitor the availability and status of all configured external lines via programma ble keys on the IP Phones e Place the call on hold from one IP phone and pick it from another IP phone at tached on the Quadro Go to the Telephony menu of the Quadro s Web Management for Key System Emulation service configuration By default the 8 SLA lines of the Quadro4Li device are in inactive mode epygl Main System Users Telephony Internet Uplink Network ry oO Q4Li109 Key System Emulation External Trunk Advanced Settings Inactive Forwarding for S
7. Checking internet connectivity ICMP ping Gateway 192 168 74 5 reached Primary nameserver 192 168 0 156 reached Secondary nameserver not configured Checking name service connectivity DNS Primary nameserver 192 168 0 156 answered Secondary nameserver not configured Www epygi com resolved and answered epyqi confiq loc not resolved Show System Logs Back Please check your pending events Copyright C 2003 2013 Epygi Technologies Ltd All rights reserved Fig l 49 System Diagnostics Network Diagnostics page If the test passes the output of the system may look as follows Basic Tests Checking for physical link WAN link ok Checking IP configuration dynamically via DHCP Client DHCP Client is running Checking internet connectivity ICMP ping Gateway reached Primary nameserver reached Secondary nameserver not configured www epygi com reached STUN Network Address Translation NAT Check External visibible address 212 126 210 179 Detected NAT type Restricted cone Performing MTU Discovery preparing system Sending UDP Datagram of size 1500 got answer clean up Largest usable MTU size is 1500 Bytes Test successful Depending on where the test is failing the diagnostic can give some advice on how to solve the problem See the example below of a failed test Basic Tests Checking for physical link no WAN link Please check the physical connection of the WAN interface Cable not plugged or brok
8. SIP Server Appendix Registering on Epygji s SIP Server You may login directly to Epygi s SIP Server if you have registered your Quadro at Epygi s Technical Support Center If you have not registered with Epygi Technical Support you cannot login to the Epygi SIP Server Log in to the Epygi SIP Server at www epygi com Click on SIP Login here Use the same login name and password you used for Epygi Support for Customer Login SIPVoice Public Directory View a Group Login Customer Login Username Samantha To use this service please login with your Epygi TSS username and password Password If you don t have an Epygi TSS login register here Here you can find the SIP Service Terms of Conditions Fig l 41 SIP Services Login page Read the SIP Service Terms and Conditions and accept it to proceed The displayed page now welcomes you and allows you to Subscribe a New Extension SIPVoice Public Directory Your Extensions Your Groups Logout Your extensions Samantha Donaldson You don t have any extensions subscribed so far Subscribe new extension You may subscribe 69 additional extensions View Edit your groups and group membership Fig l 42 SIP Services Welcome page Selecting Subscribe a New Extension leads you to a page where you can enter the user information as shown below The Extension Nr is the eight digit SIP number assigned to your extension The first five are
9. Step 4 Making Receiving Calls click the Save button Do not change any other settings at this time For more information on the Extensions Management settings refer to the Administrator s Guide and Appendix Registering on Epygi s SIP Server of this document The default SIP addresses are based on internal parameters unique to each Quadro device If the Quadro undergoes a factory reset the default addresses will be restored If you want to establish a dial plan between several Quadro units in a private group refer to Appendix Registering on Epygi s SIP Server which describes how to change the default SIP addresses on the Epygi SIP server and in the Quadro devices With the directory ser vice you can create a private directory accessible from the Internet using a user name password This service is enabled through the Epygi SIP Server Quadro4Li SW Version 5 3 x 45 Quadro4Li Manual Installation Guide Appendix Changing the Admin Password Appendix Changing the Admin Password For security reasons it is recommended that you change the default admin password The username of the administrator admin cannot be changed To change the administrator password go to the System menu User Rights Manage ment epygi Main Sysiem Uses Telapliarrys Bier oot Uink Mai wari k p a i amp guadia User Rights Management Users Roles Champ Passw Baa Laar Mia Us User Name sara Adminisiratars Enabled
10. a browser and go to www whatismyip com The site will return your public Internet IP address Record this IP address e From the Telephony menu of the Quadro Management go to the NAT Traversal Set tings page go to General Settings and set the enable NAT Traversal for SIP radio buttons selection to Force Save the selection Quadro4Li SW Version 5 3 x 48 Quadro4Li Manual Installation Guide Appendix Configuring NAT Traversal agai Main System Users Telephony Internet Uplink Network Cc p Yy gl quadro NAT Traversal Settings General Settings SIP Parameters RTP Parameters STUN Parameters NAT Exclusion Table NAT Traversal for SIP automate Ofre isane Please check your pending events Copyright C 2003 2011 Epygi Technologies Ltd All rights reserved Fig l 38 NAT Traversal Settings General Setting Go to SIP Parameters page Man Sysiem Usera Takpe memet iik Kibao NAT Traversal Settings eea geirs MEPs RTP Parnes GIUM Pam HAT Emclusion Table OA Bhan Aner TOP TLS Pia aber Lid Maal MAT Trivedi al IPs Clipboard Mappad Host Mapped TCR Part 74 i10 15 _ Clipboard 2080 Mappa Peet Mapped TLS Host 40454 LEL os IP lip beware Mapped TLE Piet 40 Plagne check your pendina erie Cera gab Cy aCe Sa a Sa Aji rigihvin renersed Fig l 39 NAT Traversal Settings SIP Parameters Select Use Manual NAT Traversal and enter the WAN IP address of the router into the Mapped Hos
11. during a firmware update A firmware update is indicated by the red Fault and yellow Info LEDs Both will blink si multaneously for about two minutes while the firmware is being updated The Quadro4Li will then reboot automatically showing the boot LED sequence LED indication during a boot sequence A boot sequence is indicated as follows The red Fault LED will glow for a few seconds then the yellow Info LED will glow for another four or five minutes while the green Busy LED is blinking Once the Info LED is off the boot sequence has been completed success fully LED indication during emergency firmware upload The red Fault LED and the yellow Busy LEDs will stop blinking alternately and start blink ing in parallel This shows that Quadro has accepted the emergency firmware and is load ing it After a few seconds Quadro will boot indicated as follows The red Fault LED will glow for a few seconds then the yellow Info LED will glow for another few seconds while the green Busy LED is jittering When the yellow Info LED extinguishes the boot se quence has been completed successfully Quadro4Li SW Version 5 3 x Quadro4Li Manual Installation Guide Step 1 Installing the Quadro Step 1 Installing the Quadro Networking Overview To establish a connection between the Internet and your local area network LAN an access router is needed The Quadro4Li may serve among other functions as an access router and will perform the t
12. each ISDN trunk to make sure that all settings are proper To access ISDN Wizard push the appropriate trunk number in the ISDN Trunk Settings table The ISDN Wizard ISDN Settings allows you to choose the interface type and the con nection type of the selected trunk s The Interface Type drop down list allows you to select between the User and the Network interfaces If a legacy PBX is connected the interface configuration here should be Net work If an ISDN trunk from the CO Central Office is connected to the Quadro the inter face configuration here should be User The Connection Type manipulation radio button group allows you to choose the connec tion type for the selected trunk s e PTP Point to Point choose this option when only one ISDN device is attached to the Quadro With this selection the TEI value should be defined manually later in the ISDN Wizard e PTMP Point to Multi Point choose this option when one or more ISDN devices are attached to the Quadro With this selection the TEI value will be defined automati cally This selection also allows you to use the MSN services Please Note Consult with your CO operator or network administrator before configuring Quadro4Li SW Version 5 3 x 36 Quadro4Li Manual Installation Guide Step 2 C Using ISDN Lines the ISDN connection type Mam Sysiem Users Telephony red et pk Netreonk ISDN Wizard ISDN Settings Fig l 29 ISDN Wizard ISDN Set
13. for PSTN calls To make an emergency call if at least one ISDN timeslot is not attached to an SLA press an appropriate extension button on your IP phone Line1 Line3 on Aastra phones Programmable Buttons 1 6 on Snom phones by de fault and dial the emergency code If timeslots of all ISDN trunks are attached to SLAs press an SLA button and then dial your configured emergency code see Step 4 Mak ing Receiving Calls Please Note If all ISDN trunks are attached to SLAs the emergency code specified on this page will not work if the Blind Transfer to Extension service for SLAs is activated with an empty access code and three digit extensions are used on the system For more infor mation on the Blind Transfer to Extension Service please see Manual Il Administrator s Guide The PSTN Access Code is the prefix number you choose to dial to tell the Quadro to make this call over PSTN see Step 4 Making Receiving Calls Users in the United States will usually choose 9 here European users usually would want to enter zero 0 If you do not enter anything into this field the currently configured PSTN Access Code will stay un changed Click on Next to display the Summary Page Quadro4Li SW Version 5 3 x 18 Quadro4Li Manual Installation Guide Step 2 Configuring the Quadro Finishing the System Configuration Wizard Ban System Users Takeu kwene Uplink Herak epysi HUEN System Configuration Wizard Summary Page AI sings me
14. the Quadro Step 2 A Using IP Lines Before starting the IP Lines configuration the appropriate IP phone should be connected to the Quadro either to the WAN or LAN port If the phones are placed on the Quadro WAN which is assumed by the default configuration please ensure that the Connect IP phones from WAN side checkbox is enabled on the Line Settings page see Fig l 24 The Quadro4Li provides two options for configuring IP phones e The Plug and Play option is available for supported SIP phones only The list of these phones is given below The Plug and Play option does not require any specific configuration except that the Enable PnP for IP lines checkbox should be enabled on the Line Settings page see Fig I 24 e The Auto Configuration option is available for tested and supported SIP phones The list of tested SIP phones is given below The Auto Configuration option described in detail below requires specifying some basic parameters on the Quadro and restarting the phone Please Note With the both options IP phones download their configuration from the Qua dro s TFTP server Therefore if the phones obtain their network parameters from a DHCP server other than the Quadro s built in DHCP server please ensure that either the server does not provide the TFTP server parameter or the parameter is set to the Quadro s LAN or WAN IP address depending on the location of IP phones When using the automatic configuration op
15. used to insert the preferred name for the corresponding SLA line On the IP phones with the display available this name is visible on the display next to the programmable key A group of manipulation radio buttons allow you to configure the SLA line Inactive disables the corresponding SLA line PSTN allows you to assign the SLA line to the available PSTN lines on the Qu adro This selection disappears when there are no more unassigned PSTN lines available This means that each ISDN trunk on the Quadro4Li is assigned to the SLA line and all incoming calls on that ISDN trunk will be ringing on the corresponding SLA line Along with this the programmable key on the IP phone responsible for that SLA line will be blinking during the incoming call Any user who has the pro grammable key blinking on his IP phone will be able to pick up the incoming call Attention By assigning a PSTN line to an SLA line it becomes unavailable for calls through Auto Attendant or Call Routing Table SIP used to assign the SLA line to the certain SIP account This selection has two sub selections o Custom Settings used to define a SIP server and SIP registration para meters The following parameters are required for this selection Username the registration username on the SIP server Password the registration password on the SIP server SIP Server the IP address or the host name of the SIP server SIP Port the port of the SIP server Q
16. IP address fixed values must be entered Main Saher lene Telephony beret lpk Mehr Internet Configuration Wizard DHS Settings Fig l 22 DNS Settings page The Quadro will suggest the correct settings If Dynamically by Provider is selected the DNS server settings will be set automatically whenever a connection to the Internet is es tablished If Fixed Nameserver Address is selected manually enter the IP addresses provided by your ISP for the name server and the alternative name server Clicking Next shows the summary page of the Internet Configuration Wizard Quadro4Li SW Version 5 3 x 25 Quadro4Li Manual Installation Guide Step 2 Configuring the Quadro Finishing the I nternet Configuration Wizard Man System Users Telephony internet Uplink Network Cepygi Internet Configuration Wizard Summary Page Fig l 23 Internet Configuration Wizard Summary page Click the Finish button to complete the Internet Configuration Wizard The Quadro will then stop internal functions and apply the changes made in the Wizard After this is complete the Quadro will display the Confirm Settings page requesting confirmation of the changes Press the OK button to confirm the settings Please Note the settings should be confirmed within 20 minutes otherwise the device will revert back to the previous configuration and reboot Quadro4Li SW Version 5 3 x 26 Quadro4Li Manual Installation Guide Step 2 Configuring
17. If the DHCP server is enabled the Quadro will automatically assign dynamic IP addresses to the stations connected to its LAN port If you didn t change the default LAN IP address of the Quadro you also may leave the de fault values for the IP Address Range Make sure your connected LAN devices belong to the same network as the LAN port of your Quadro Please Note Make sure there is only one DHCP server on the LAN otherwise unpredict able network behavior can occur Main Syston Users kaaa kitani Uplink Network epysi PFs Held System Configuration Wizard DHCP Settings for the LAH Interface Cl Beatie DHEP Sanaa Camamir iF Addresa Rene trom WINS Semer Samike mappia Hone Fig l 11 DHCP Settings for the LAN Interface page Click on Next to display the Regional Settings page Regional Settings If your Quadro is located outside of the United States it is important to properly configure your line connections to the PSTN in your location r 7 Main System Users Telephony Internet Uplink Network Cep gl quadro System Configuration Wizard Regional Settings and Preferences Your locale location US v Timezone GMT 06 00 Central Time US amp Canada Choose Default GUI Theme CI choose Theme on Login a ss Copyright C 2003 2008 Epygi Technologies Ltd All rights reserved Fig l 12 Regional Settings page Proper configuration of Regional Settings is important for th
18. LA1 Inactive Forwarding for SLA2 Inactive Forwarding for SLA3 Inactive Forwarding for SLA4 Inactive orwarding for SLAS Inactive orwardine Inactive orwarding for SLA Inactive Forwarding Copyright C 2003 2008 Epygi Technologies Ltd All rights reserved Fig l 26 Key System Emulation page Quadro4Li SW Version 5 3 x 32 Quadro4Li Manual Installation Guide Step 2 B Using Key System Emulation To activate an SLA line assign an ISDN timeslot s or SIP number to the SLA line and con figure the IP phone s programmable buttons For how to use SLA lines for SIP calls see the section below To configure the IP phones to use the Key System Emulation service of the Quadro the programmable keys should be adjusted correspondingly To do so go to the Telephony menu Line Settings move to the IP Line Settings page If the IP Line is already confi gured push the Advanced link for the corresponding IP line in the Details column other wise configure the IP line first as indicated in the chapter Step 2 A Using IP Lines The Advanced link leads you to the Programmable Keys Configuration page where pro grammable keys for the corresponding IP phone can be configured Assign the SLA line to the preferred Programmable Key and save the settings Once the corresponding IP phone is restarted the selected programmable key will be responsible for the calls on the confi gured SLA line The corresponding programmable key
19. Li SW Version 5 3 x Quadro4Li Manual Installation Guide About This Installation Guide About This Installation Guide This Installation Guide explains the installation of the Quadro IP PBXs of Quadro4Li series Quadro4Li offers 4 phone lines ISDN 1 Ethernet LAN port and 1 Ethernet WAN port as external interfaces This Installation Guide gives step by step instructions to provision the Quadro and confi gure the phone extensions with the Epygi SIP Server After successfully configuring the Quadro a user will be able to make SIP phone calls to remote Quadro devices make local calls to the PSTN and access the Internet from devices connected to the LAN This Installation Guide neither describes the PBX Auto Attendant Call Relay and Voice Mail features of the Quadro nor does it provide advanced firewall and VPN configuration in formation For these features refer to the Administrator s and Extension User s Guides Step 1 Installing the Quadro explains the connection of cables and devices to the Qua dro Step 2 Configuring the Quadro describes the configuration steps necessary to integrate the Quadro into your network environment Step 2 A Using IP Lines explains how to configure IP lines on the Quadro IP PBX Step 2 B Using Key System Emulation explains how to configure SLA Lines Step 2 C Using ISDN Lines explains how to configure ISDN trunks and to define a de fault outgoing MSN Step 2 D Using Receptionist refers
20. NAT traversal manually as explained in Appendix Configuring NAT Traversal If you are unable to resolve your problems please send us a technical support request on the Support section of http www epygi com Please prepare a system log file and at tach it to your request To download the system logs open the System Diagnostics page from System menu Di agnostics and click Download System Logs Quadro4Li SW Version 5 3 x 56 Quadro4Li Manual Installation Guide Appendix Pin Assignment of ISDN Appendix Pin Assignment of ISDN CO N OOA W N Fig l 51 Pin Assignment of ISDN in User mode 2 3 4 5 6 7 8 Fig l 52 Pin Assignment of ISDN in Network mode Quadro4Li SW Version 5 3 x 57 wi AA KI IA Cepygi Epygi Technologies Ltd Copyright 2003 2014 Epygi Technologies Ltd All rights reserved
21. The IP PBXs Ginio ISDN LINES Sy ai af RESET JE ju RA ji ji we ji ji a ji ji 12V DC 1 Manual I Installation Guide for Quadro4Li SW Version 5 3 x Quadro4Li Manual Installation Guide Copyright and Trademarks Copyright 2003 2014 Epygi Technologies Ltd All Rights Reserved Quadro is a registered trademark of Epygi Tech nologies Ltd Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation All other trademarks and brand names are the property of their respective proprietors Limited Warranty Epygi Technologies Ltd Epygi warrants to the original end user purchaser every Quadro to be free from physical de fects in material and workmanship under normal use for a period of one 1 year from the date of purchase proof of pur chase required or two 2 years from the date of purchase proof of purchase required for products purchased in the European Union EU If Epygi receives notice of such defects Epygi will at its discretion either repair or replace prod ucts that prove to be defective This warranty shall not apply to defects caused by i failure to follow Epygi s installation operation or maintenance in structions ii external power sources such as a power line telephone line or connected equipment iii products that have been serviced or modified by a party other than Epygi or an authorized Epygi service center iv products that have had
22. The Quadro4Li may be connected to act as a User if connected to PSTN or as a Network if connected to Legacy PBX Further you are required to enter the ISDN settings your PSTN provider requires regarding framing clocking signaling used and so on All these settings must be configured during the ISDN Wizard that starts when you press on the trunk in the ISDN Trunk Settings page accessible from the Telephony menu Main System Users Telephony Internet Uplink Network Cepygi Q4Li109 ISDN Trunk Settings Start Stop Restart Copyto Trunki s Restore Default Settings Selectall Inverse Selection Trunks Interface Type Connection Type Stats oO Trunk 1 User PTMP Point To Multi Point ISDN Stats CI User PTMP Point To Multi Point ISDN Stats o Network PTMP Point To Multi Point ISDN Stats ol Trunk 4 Network PTMP Point To Multi Point ISDN Stats Copyright C 2003 2008 Epygi Technologies Fig l 28 ISDN Settings page The table on this page lists the available ISDN trunks of Quadro and their settings trunk name interface and connection type The ISDN Stats link is displayed for every active ISDN trunk and leads to the page where the ISDN trunk and the traffic statistics can be viewed Run the I SDN Wizard Before starting the ISDN Trunk configuration please consult with your ISDN provider ad ministrator to receive instructions for which settings are necessary to be configured Run the ISDN Wizard for
23. ask of connecting your LAN or a group of one or more PCs to the wide area network WAN or the Internet The Quadro will process and regulate the da ta traffic between these two networks The Quadro4Li has one LAN port that can connect to Ethernet hubs and switches on the LAN allowing additional devices to be connected to the network The Quadro is a device with two sides one side connects to your LAN and the other side connects to the Internet or the WAN Quadro s firewall and Network Address Translation NAT functionality protects your LAN from being seen from the Internet side making the LAN private and secure The Ethernet WAN port transmits up to 10 Mbps and the LAN port transmits at 10 Mbps or 100 Mbps Every device within an IP network requires a unique IP address to identify itself Since the Quadro connects to both the LAN and the WAN it has to be part of both networks and must have two IP addresses one for the WAN side and one for the LAN side The Qua dro s integrated firewall NAT functionality will hide the LAN IP address from the WAN In ternet side There are two ways of assigning a WAN IP address statically or dynamically A Static IP address is a fixed manually assigned IP address that remains valid until changed If you plan to use the Quadro as your Internet access router contact your Internet Service Provider ISP to find out if a static IP address is assigned to your account If so you will need this st
24. atic IP address when configuring the Quadro device A dynamic IP address is a temporary address that is automatically assigned by your ISP and will change periodically If your ISP offers a dynamic IP address the Quadro will act as a DHCP client and will receive a new IP address from the ISP s DHCP server or PPPoE feature Please Note A DHCP client is a piece of software that requests an IP address from a DHCP server A DHCP server assigns on request a unique IP address to a device The Quadro like many routers acts as a DHCP client on its WAN interface and as a DHCP server on its LAN interface The Quadro must be visible to the Internet to be able to receive and send VoIP calls When the Quadro is placed in a private network typically behind existing routers it will by default attempt to pass through the NAT of this router with its STUN Simple Traversal of UDP over NAT feature STUN will work without user configuration with the majority of basic routers In some scenarios port forwarding on the router is required to make the Quadro accessible to other Quadro devices and the Epygi SIP Server on the Internet Another configuration option is to use the Quadro as the Internet access router connected directly to the WAN eliminating the traverse to the local NAT firewall Quadro4Li SW Version 5 3 x 10 Quadro4Li Manual Installation Guide Step 1 Installing the Quadro LAN WAN Connection Options e A Quadro4Li with an Ethernet WAN
25. case for your Internet connection Some ISPs provide dynamic IP addresses that may change from time to time and are not appro priate for SIP NAT traversal Please Note If you have more than one router in series between the Quadro and the In ternet the same port forwarding setup must be configured on each router NAT Traversal Setup e Install the Quadro behind the router If the Quadro is configured with its factory default settings it is already configured for DHCP and will obtain an IP address automatically from the router e Connect a PC to the Quadro LAN port and power it up e Verify the Quadro can connect to the Internet by opening a browser window and browsing to a familiar WEB site If the Quadro cannot reach the Internet verify the LAN WAN LEDs and the cabling Verify the Quadro is set up for DHCP on the WAN and that the router has the DHCP server enabled for the devices behind it e Find the address of the router and log into the router Refer to the routers user manual on how to open the router configuration e Set up port forwarding on the router to forward UDP ports 5060 6000 6099 to the IP address assigned to the Quadro You can see the IP address of the Quadro in the System menu under Status submenu Network Status The IP address will be listed as the WAN IP address Your router also may indicate the IP address assigned to the Quadro e Find out the public Internet address WAN IP address of the router To do so open
26. ce Pleas Check rou pendini ewes AGA PL eS bese TS ee LA AN re H Fig l 45 Extensions Management page Select the first extension to change by clicking the appropriate checkbox and press Edit functional button The Extensions Management Edit Entry page will be displayed Go to the General Settings page and adjust the Display Name as needed Main System Users Telephony Internet Uplink Network Cc Cpygl quadro Extensions Management Edit Entry General Settings General Settings 14 SIP Settings Display Name SIP Advanced Settings Remote Settings Password Generate Password Call Gueue Settings Confirm Password Voice Mailbox Settings Class of Service Settings Attached Line IP Line 4 Use Kickback VI Allow Call Relay GUI Login Allowed Go To User Settings 3pcciClick2Dial Access Allowed Go To Line Settings Show on Public Directory Go To Codec Settings Percentage of Total Memory 5 Edit Call Intercept Access List Edit Watch Access List Save Back Please check your pending events Copyright C 2002 2013 Epygi Technologies Ltd All rights reserved Fig l 46 Extensions Management Edit Entry General Settings page Go to the SIP Settings page to enter the SIP Registration Settings you received from the Epygi SIP server Quadro4Li SW Version 5 3 x 53 Quadro4Li Manual Installation Guide Configuring Quadro Extensions gt f 1 e Main System Users Telep
27. done Eh presem Finish ye wil coe paj arivete all setings t cithi olibak tenu Depending on your IP etrs fis possible Bel poy canngi neath the didt ag mise Yir ham bo nebo r nsponfigune you PC JTENTION ow hawt to dirir these peiri on ie mais indes page within 20 mishi nol the diiit will diih back fe the priridus configuration and nii Fig l 14 System Configuration Wizard finishing page Click on Finish to complete the System Configuration Wizard The Quadro will then stop in ternal functions and apply the changes made in the Wizard Copysi oaoa System Configuration Wizard Wizard enecution progress Preparing rollback Stopping system ocrviccs gt Software Uatchdog gt DHCP Server gt HIP Server Saving new configuration Copyright C 2003 2008 Ep chnologies Ltd All rights reserved Fig l 15 Wizard Execution Progress page After this is complete the Quadro will reply with the Confirm Settings page requesting confirmation of the changes Press on OK to confirm the settings Quadro4Li SW Version 5 3 x 19 Quadro4Li Manual Installation Guide Step 2 Configuring the Quadro Cepygi Q4Li109 Confirm settings Please press the Ok button to confirm the settings Ifyou dont press Ok within 20 minutes after start the system restores the previous configuration Copyright C 2003 2008 Epygi Technologies Ltd All rights reserved Fig l 16 Confirm Settings page Please Note You
28. e Grandstream GXP2110 e Grandstream GXP2120 e Grandstream GXP2124 e Grandstream GXV3140 e Grandstream GXV3175 e Grandstream HT286 e Grandstream HT386 e pDialog SipTone Il Step 2 Configuring the Quadro Yealink VP 530 Yealink W52P Telematrix IP550 Spectrum Plus Telematrix IP 3300 Telematrix IP9600 MWD5 AudioCodes 310HD AudioCodes 320HD Panasonic KX UT136 B Panasonic KX UT123 B Panasonic KX UT123NE B Panasonic KX TGP550T 04 Alcatel Temporis IP200 Alcatel Temporis IP600 Alcatel Temporis IP800 CISCO 7960 CISCO SPA525G2 CISCO SPA303 CISCO SPA501G CISCO SPA509G To use Plug and Play PnP option for supported IP phones connect them to LAN WAN for the Quadro and power up If the phone is in default settings then it will automatically select a free IP line and attach to an extension If not reset the phone to factory defaults manual ly Please Note To use PnP the appropriate option should be selected in the IP line settings Please Note In the model s list the Polycom phones with sign are also presented as Polycom xx Pre 3 3 0 due to backward incompatibility of UCSoftware 3 1 1 configuration It is recommended to use Pre 3 3 0 models with Application SIP software 3 2 2 0477 Quadro4Li SW Version 5 3 x 31 Quadro4Li Manual Installation Guide Step 2 B Using Key System Emulation Step 2 B Using Key System Emulation The Key System Emulation is a widely used service in legacy PBXs simplifying the direct
29. e functionality of the voice subsystem The Regional Settings determine the proper telephony parameters on the LINE ports of the Quadro for the specified country Select the country where the Quadro is lo Quadro4Li SW Version 5 3 x 17 Quadro4Li Manual Installation Guide Step 2 Configuring the Quadro cated If you do not find your country in the list pick the closest in your timezone The Quadro obtains the correct time automatically over the Internet from a time server If you are not located in the US Central standard time zone you will need to change the Timezone to your region Click on Next to display the Emergency and PSTN Access Code Settings page Emergency and PSTN Access Code Settings 3 7 Main System Users Telephony Internet Uplink Network Ep gl quadro System Configuration Wizard Emergency Codes and PSTN Access Code Settings Please enter all your Emergency Codes separated by commas and PSTN Access Code into following fields Emergency Codes PSTN Access Code a os o ca Copyright C 2003 2008 Epygi Technologies Ltd All rights reserved Fig l 13 Emergency and PSTN Access Code Settings page You may enter your local specific emergency codes into the appropriate field For example in the United States the emergency number is 911 whereas in Germany it is 112 110 In case of an emergency you can then pick up any IP phone and dial your configured emer gency code without any prefixes
30. e replaced with a TEI Address text field that requires the channel number digit values from 0 to 63 for con nection establishment between the CO and the ISDN client Channel Selection is used to select between the Preferred and Exclusive B channel se lection methods For Preferred channel selection the CO answers to the call request by the first available timeslot With the Exclusive channel selection the CO should feedback only by the timeslot asked in the call request The Bearer Establishment Procedure drop down list allows selecting the session initia tion method on the B channel One of the following options can be selected for the trans mission path completion prior to receipt of a call acceptance indication e onchannel negotiation at the destination interface e on progress indication with in band information e oncall acceptance The Calling Party Type of Number drop down list allows you to select the type identifying the origin of call The Called Party Type of Number drop down list allows you to select the type identifying the subaddress of the called party of the call The Called Party Numbering Plan and Calling Party Numbering Plan drop down lists correspondingly indicate the numbering plan of the called party s and calling party s num ber The Incoming Called Digits Size text field indicates the number of received digits in a range from 0 to 255 required to establish a call When this field has a 0 value the syst
31. em uses either the timeout defined in the T302 field or the Sending Complete Information element messages to establish a call Independent on the value in this field Sending Complete Information element and the pound sign always result in call establishment When Generate Progress Tone to PSTN PBX checkbox is selected Quadro generates ring tones to callers during ISDN call dialing This feature is mainly applicable to 2 stage di aling mode The Generate Progress tone on IP checkbox selection will generate the progress tone to IP Enable CLIR Service checkbox selection enables Calling Line Identification Restriction CLIR service which displays the incoming caller ID only if Presentation Indication is al lowed on the remote side Otherwise if CLIR service is disabled caller ID will be uncondi tionally displayed When the Alternative Disconnection Mode checkbox is not selected Quadro will discon nect the call as soon as the disconnect message has been received from the peer When the checkbox is selected Quadro s user may hear a busy tone when peer has been dis connected P Asserted ldentity Quadro4Li SW Version 5 3 x 40 Quadro4Li Manual Installation Guide Step 2 C Using ISDN Lines The Disable P Asserted Identity radio button disables the P Asserted Identity feature for both incoming and outgoing calls The Override CLID with P Asserted Identity radio button selection enables SIP P Asserted ldentity support For the ca
32. en Quadro4Li SW Version 5 3 x 55 Quadro4Li Manual Installation Guide Appendix Checking the Connections Test failed If diagnostics are successful but you are still unable to place a call to 899 then check the SIP registration status Open the SIP Registration Status page using the Quadro management System menu item Status Besides the SIP registration information for the auto attendant and each connected extension the Detected Connection Type is shown If Quadro is placed behind a NAT router and the STUN is enabled the detected connection type and the IP address of this router s WAN port are displayed j Tit Main System Users Telephony Internetlip nk Network Cep SI Li Peres in S28 seconds Quadro Status SIP Registration Status Registration on SIP Servers a2 sip epygiloc Yes 22 Oct 2012 10 20 24 a unm si ygiloc Yes 22042012 10 20 24 sip epygi loc Y 22 Oct 2012 10 20 24 u mu sip epygiloc Y 22 Oct 2012 10 2024 sip epygiloc Ye 22 Oct 2017 10 2073 a jun sip epygiloc Y 22 0 2012 102073 sip epygi loc Y 22 0d 2012 10 20 23 Fig l 50 SIP Registration Status page Quadro cannot work behind your router if Detected Connection Type is one of the follow ing e Unknown connection unexpected error e Symmetric NAT e Symmetric Firewall e Blocked UDP If you get one of the above mentioned Detected Connection Types either connect the Qu adro in front of the router or configure
33. enter will use commercially reasonable efforts to ship a replacement product within ten 10 working days after receipt of the returned product Actual delivery times may vary depending on customer location Epygi reserves the right to revise or update its products pricing software or documentation without obligation to notify any individual or entity Please direct all inquiries to Epygi Technologies Ltd Two Legacy Town Center 1400 Preston Road Suite 300 Plano Texas 75093 Representative in Brazil Saga Sistemas e Computadores SA Av Rio Branco 18 8 andar Rio de Janeiro 20090 001 Notice to Users This Installation Guide in whole or in part may not be reproduced translated or reduced to any machine readable form without prior written approval Epygi provides no warranty with regard to this Installation Guide or other information contained herein and hereby ex pressly disclaims any implied warranties of merchantability or fitness for any particular purpose in regard to this manual or other such information In no event shall Epygi be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual or other information contained herein or the use thereof FCC Statement Part 15 Class A e The Epygi Quadro4Li has been tested and found to comply with the limits for a class A digital device pursuant to Part 15 of the FCC Rules These limits a
34. external IP address given to the Quadro Usually it is a dynamic address but in some cases you may be given a static IP address Man System Uee aaa Erini Ui Wasaa Internet Configuration Wizard PPP PPTP Settings Fig l 20 PPP PPTP Configuration page If your ISP assigns a dynamic IP address activate the Dynamic IP Address radio button otherwise activate the Fixed IP Address radio button and enter the IP address you were assigned by your ISP Keep Connection Alive checkbox enables keeping the connection alive by sending control packets dedicated for the link state verification Click the Next button to display the WAN Interface Configuration page Quadro4Li SW Version 5 3 x 24 Quadro4Li Manual Installation Guide Step 2 Configuring the Quadro WAN Interface Configuration If your ISP requires a specific MAC address for example for authentication it can be en tered on this page The required MAC address can be entered into the User defined field If a specific MAC address is not required leave the default selection This device selected Main Stem Uber aa Weer eet Leptin Herak Internet Configuration Wizard WAN Interface Configuration Fig l 21 WAN Interface Configuration page Use the MTU drop down list to select the maximum packet size on the Ethernet in bytes Click Next to display the DNS Settings page DNS Settings For DNS the selection is set to Dynamically by Provider When using a static
35. f ISDN e Connect the Ethernet port on your PC via a straight CAT 5 cable with an RJ45 con nector to the LAN or WAN socket of the Quadro If a hub or switch is connected be tween the Quadro and your PC use a crossover cable from the LAN interface of the Quadro to the hub switch e Connect at least one SIP phone to the Quadro You will need an intermediate hub switch Use a crossover cable to connect the hub switch to the Quadro s LAN or WAN socket Plug your SIP phones to the hub switch with a straight CAT 5 cable with an RJ45 connector The same hub switch can also be used to connect PCs to the Qu adro e Connect the WAN port of the Quadro to the Internet service via a cable or DSL mod em e Power up the DSL or Cable modem first e Connect the power adapter to the POWER port on the Quadro s rear panel and plug the power adapter into a power outlet Only use the original Quadro power adapter and plug it into a power strip with surge protection or to a UPS if available The red LED Fault will glow for several seconds followed by the yellow LED Info which will glow for several minutes When Info LED is off the Quadro is operational e Power up any hub or switch followed by any PC and other devices on the LAN side e Check the LEDs The green Busy LED must glow continuously The green LAN and WAN LEDs will blink when cables are connected to these ports and all devices are powered up If the green LAN and WAN LEDs do not blink verif
36. fer to the SIP phone manual or user s guide Insert the SIP Phone s MAC address in the corresponding fields The MAC address of an IP phone is usually printed on the back of the phone s base unit In the Line Appearances text box enter the number for simultaneous calls supported by the SIP IP phone which is the sum of the number of active and held calls For example if this field is set to 1 only one active call is possible to have on the phone and making or ac cepting a second call while the other is on hold will not be allowed Note that this number depends on the phone brand and model and cannot exceed the number of simultaneous calls supported by the phone Username and Password are required to be inserted for this selection They should match on both Quadro and SIP phone for a successful connection The Password field is checked against its strength and you may see how strong is your inserted password right below that field To achieve the well protected strong password minimum 8 characters of let ters in upper and lower case symbols and numbers should be used If you are unable to define a strong password press Choose Generated Password to use one of system de Quadro4Li SW Version 5 3 x 28 Quadro4Li Manual Installation Guide Step 2 Configuring the Quadro fined strong passwords The Transport drop down list is used to select the SIP protocol transport layer UDP TCP or TLS For TLS you may activate the TLS cer
37. fixed by the SIP Server and cannot be changed and the last three are user defined Notice the check box to enable this extension to be shown in the Epygi Public SIP Directory Please Note If you enable this extension to be shown in the Epygi Public SIP Directory all information related to this extension will be published in the Public SIP Directory which is accessible by anyone from the Internet To maintain privacy do not check this box Quadro4Li SW Version 5 3 x 51 Quadro4Li Manual Installation Guide Appendix Registering on Epygi s SIP Server SIPVoice Public Directory Your Extensions Your Groups Logout Add new extension Check here to make this entry available in the Epygi SIP phone directory I Extension Nr 302564321 First Name Samantha y Last Name Donaldson Location Seatle AA Company OmiTec Description Headquarters st email fnantha donalsdon omnitec com Authentication password 4 Retype Password peo Assign to groups none joined Save Back without save Fig l 43 SIP Services Add New Extension page The Authentication password validates the entry and must match the password entered on the Quadro later Make sure to record the name Authentication Password and SIP ex tension number for entry into the Quadro later Save will store the entered information and conclude the basic SIP registration The follow ing page then will be displayed SIPVoice Public Directory Your E
38. heet is included in the packaged contents indicat ing the username and password to access Epygi s Online Support and the Epygi SIP Server Information Requested Fig l 33 Online Registration page Quadro4Li SW Version 5 3 x 43 Quadro4Li Manual Installation Guide Step 4 Making Receiving Calls Step 4 Making Receiving Calls Please Note The Quadro s default settings are sufficient to make SIP phone calls It is not necessary to make any changes unless the user wants to create new SIP ex tensions on the Epygi SIP Server create a private directory for several Quadro units or use alternate VoIP services Refer to the Manual Il Administrator s Guide for more information on these configurations e To make acall to the PSTN dial 9 and the local phone number You may accelerate the dialing process by adding the after the last digit e g 9 972 661 1335 You are making a local call through the PSTN It is assumed an ISDN trunk is connected to the Quadro Please Note In case you had changed the default value of the PSTN Access Code in the System Configuration Wizard to something other than 9 you will need to dial your chosen digit instead e To make a VoIP call to a user on the remote Quadro lift the handset and dial 8 SIP Address of the user on the remote Quadro You are calling over the Internet to a remote user Please Note Epygi has a SIP Address test line to test newly provisioned Quadro de vice
39. hony Internet Uplink Network t Py 8 euecre Extensions Management Edit Entry General Settings SIP Registration Settings 14 SIP Settings 7 User Name 7411114 SIP Advanced Settings Remote Setinas Password Call Queue Settings Sel RUE 5 BOIS Confirrn Password ice Mallboxw ana SIP Server Sip epygi loc 2 01 Senice Settings asa SIP Porn 5060 A Registration on SIP Server Go To Veer Sotnas Go To Line Settings Go To Codec Settings Please check your panana eventa 3 Boys Copyright C 2003 2013 Bova Techrotogies Lic All rights reserved Fig l 47 Extensions Management Edit Entry SIP Settings page e Enter the SIP registration number displayed in the column Ext into the text field Registration User Name e Inthe Password field enter the password you specified when registering at the SIP server and confirm it in the field below e In Registration SIP Server the selected SIP server address must be entered If you use the Epygi SIP server you may enter sip epygi com e Most SIP server providers including Epygi use port 5060 as the Registration SIP Port You may leave the default entry as is e Select Registration on SIP Server if you want to establish and receive IP calls e Click the Save button to activate the settings Other settings of the extension might be also modified from Extensions Management Edit Entry page refer to the Manual II Administrators Guide Your settings will be ver
40. ified then after a few seconds the Extensions Management page is updated with the changes as shown in the below example Fig 1 48 Mam System Users Telephony Internet Uptnk Network Extensions Management Add Edt Delicte Selecta teverse Selection Hide extensions attached to disabled IP Snes Use Epygi SIP server Latension Display Name Alloched Line g Fig l 48 Extensions Management page If you go back to Epygi s SIP Server you will find the value reg for this number in the col umn Stat Reg This will indicate that the Quadro has successfully registered the new num ber If this does not happen after a few minutes again verify the SIP Number and pass words Quadro4Li SW Version 5 3 x 54 Quadro4Li Manual Installation Guide Appendix Checking the Connections Appendix Checking the Connections If the system doesn t seem to be working properly even when all the cables are connected properly it may be helpful to Start Network Diagnostics The WAN link IP configuration gateway DNS server and STUN NAT will all be checked To start diagnostics open the System s menu item Diagnostics and click Start Network Diagnostics Home System Diagnostics Start detecting WAN Protocol Rebootthis Device Start Network Diagnostics Start Call Capture Start ISDN Diagnostics Download system logs Basic Tests Checking for physical link WAN link ok Checking IP configuration statically
41. information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of the Quadro does not disable your alarm equipment If you have any questions about what will disable alarm equipment consult your telephone company or a qualified installer Electrical Safety Advisory To reduce the risk of damaging power surges we recommend you install an AC surge arrestor in the AC outlet from which the Quadro is powered Industry Canada Statement This product meets the applicable Industry Canada technical specifications Safety Information Before using the Quadro please review and ensure the following safety instructions are adhered to e To prevent fire or shock hazard do not expose your Quadro to rain or moisture To avoid electrical shock do not open the Quadro Refer servicing to qualified personnel only Never install wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specified for wet locations Never touch uninsulated telephone wire or terminals unless the telephone line has been disconnected at the net work interface e Use caution when installing or modifying cable or telephone lines e Avoid using your Quadro during an electrical storm e Do not use your Quadro or telephone to report a gas leak in the vicinity of the leak e An electrical outlet should be as close as possible to the unit and easily accessible Emergency Services The Q
42. ion Wizard shows all items to be configured Click the Next button to start Enter into the Host Name field the unique name top right corner un der Epygi logo for the Quadro device The Domain Name text field requires the LAN side domain name which the Quadro belongs to For a basic configuration the LAN IP address does not need to be changed but if you must change it for example to integrate the device into an existing LAN record the new LAN IP address and have it handy You ll need it for subsequent access to Quadro s man agement from its LAN interface Please Note The Host Name is very useful when many Quadro s are part of a network and one administrator has remote access to all of them All Quadro pages show the host name on the top right corner under Epygi logo Main System Users Telephony Internet Uplink Network Cc e p y g l quadro System Configuration Wizard System Configuration Host Name Quadro4Li Domain Name epygi config loc LAN IP Configuration IP Address 172 ii 30 Jlo IP Clipboard Subnet Mask 255 255 f IP Clipboard Te Ge Copyright C 2003 2008 Epygi Technologies Ltd All rights reserved Fig l 10 System Configuration page Clicking Next shows the page DHCP Settings for the LAN Interface Quadro4Li SW Version 5 3 x 16 Quadro4Li Manual Installation Guide Step 2 Configuring the Quadro DHCP Settings for the LAN I nterface
43. lls from SIP to ISDN if Invite SIP message contains a P Asserted Identity then the CallerID on ISDN is sent with the original Caller ID which comes from the identity field SIP user agent should check for the existence of the P Asserted lIdentity then the P Preferred Identity then the Remote Party ID to fill the identity field For the calls from ISDN to SIP with restricted Caller ID the SIP Invite message contains P Asserted ldentity field with the value from the Caller ID on ISDN The SIP From field con tains anonymous The Use Redirecting Number Info Element with P Asserted Identity radio button selection enables full support of the SIP P Asserted Identity For the calls from SIP to ISDN if the SIP Invite message contains a P Asserted Identity or a P Preferred Identity or a Remote Party ID then the CallerID on ISDN contains the number from the user name field and the Redirecting Number IE contains the original number from the identity field SIP user agent should check for the existence of the P Asserted Identity then the P Preferred Identity then the Remote Party ID to fill the identity field For the calls from ISDN to SIP with Caller ID the SIP Invite message contains P Asserted Identity field with the original number value from the Redirecting Number IE on ISDN The SIP From field contains the value from the user name When the Send Calling Party Subaddress checkbox is selected Quadro will send the ex tension number as s
44. ls Ma Sythe User Tii kia Lipo ob Hawk Internet Configuration Wizard Uplink Configuration Fig l 18 Uplink Configuration If the available bandwidth is used to the point where the quality of an additional IP call would suffer then new IP calls are rejected The bandwidth provided by your ISP must be specified for both Upstream and Down stream fields The default entry in both fields is 10000 the maximum bandwidth of the 10 Mbit s uplink module For basic DSL and cable modem service in the United States typical values are 300 for Upstream and 1500 for Downstream The Min Data Rate text field is used to specify the amount of bandwidth reserved for data applications The value entered here needs to be smaller that the value specified for Up stream Bandwidth Specify the WAN Interface Protocol by choosing between available WAN interface proto cols PPPoE Point to Point over Ethernet PPTP Point to Point Tunneling Protocol and Ethernet Use Ethernet for DHCP or static IP For Ethernet clicking Next will display the WAN IP Configuration page If PPPoE is the selected WAN Interface Protocol the next page will be PPP PPTP Configuration For PPTP WAN Interface Protocol PPP PPTP Configuration page will follow the WAN IP Configu ration Quadro4Li SW Version 5 3 x 22 Quadro4Li Manual Installation Guide Step 2 Configuring the Quadro WAN IP Configuration Your Internet Service Provider ISP should provide this inf
45. must confirm the settings within 20 minutes Otherwise the device will revert back to the previous configuration and reboot Please Note If you do not use DHCP for your LAN and you have changed your LAN set tings make sure that the IP address of the PC connected to Quadro is still within the speci fied IP address range otherwise your PC may not establish a connection to Quadro If you changed the network configuration of the LAN restart your LAN connection to re ceive a new IP address from the new network Then you can access the Web Management of the Quadro on the new IP address you ve assigned to the Quadro Quadro4Li SW Version 5 3 x 20 Quadro4Li Manual Installation Guide Step 2 Configuring the Quadro Step 2 3 Internet Configuration Wizard Open the Internet Configuration Wizard by selecting the corresponding menu item on the System menu The Internet Configuration Wizard is a tool for the administrator to confi gure the WAN settings and to adjust Quadro s connectivity in the global network It must be run if Quadro is desired to be connected to the Internet The page Getting Started will be displayed Mam System Users Telephony benet Upit Netrworh Internet Configuration Wizard Getting Started Fig l 17 Internet Configuration Wizard This first page of the Internet Configuration Wizard is for informational purposes only and lists the items to be configured Click on the Next button for the Uplink Configura
46. ncorrect NT TE position they may not function properly including connection establishment permanent failure Quadro4Li SW Version 5 3 x 8 Quadro4Li Manual Installation Guide Hardware Overview Quadro4Li s Front Panel LEDs Busy green Status of CPU Info yellow System information Fault red System status PWR green Status of the power supply Line 1 green Status of the ISDN1 line Line 2 green Status of the ISDN2 line Line 3 green Status of the ISDN line Line 4 green Status of the ISDN4 line Fig l 1 Quadro4Li s Front Panel LEDs off no power on or blinking normal activity on device is booting off no information blinking an event occurred details specified in the Sys tem Event section of the Management interface on either an error or the device is booting off no error blinking system unusable on power supply ok off no power supply or device is still booting on all channels on the Line 1 are busy off no call in progress or one active call flickering ISDN Line 1 is disconnected on all channels on the Line 2 are busy off no call in progress or one active call flickering ISDN Line 2 is disconnected on all channels on the Line 3 are busy off no call in progress or one active call flickering ISDN Line 3 is disconnected on all channels on the Line 4 are busy off no call in progress or one active call flickering ISDN Line 4 is disconnected LED Indication
47. o docu ment which you can find at the Epygi s Web portal Quadro4Li SW Version 5 3 x 42 Quadro4Li Manual Installation Guide Step 3 Registering on Epygi s Technical Support Step 3 Registering on Epygi s Technical Support It is recommended that you register your Quadro on the Epygi Technical Support web page Registration will give you access to the Technical Support Database There you can submit requests concerning technical problems as well as refer to the Frequently Asked Questions FAQ section In addition the technical support page allows users to download new firmware manuals and other information You can access the support section only if you are registered Additionally registration at Epygi s Technical Support web page gives you the username and password to login to the Epygi SIP Server To register you need to know the serial number of your Quadro which is located on a label on the bottom of Quadro You will also need the date of purchase Next open the Epygi home page www epygi com select Support and click on Registration Form The online Complete all fields and record registration page will appear the Login Name and Password e PY Ce in a safe place You will need it See terse for the SIP server Product Informathon Please Note In some cases the Quadro units will be shipped preconfigured from the factory with the Support login and pass word already set up In this case an information s
48. ormation e Assign automatically via DHCP The parameters are set automatically by the ISP This is common with cable modem and DSL service e Assign Manually requires the administrator to enter the external IP Address the corresponding Subnet Mask and the IP address of the Standard Gateway This is common when you have a static IP address with your ISP Mam Syttemn Users Teleplrory tet net Uplink Network Internet Configuration Wizard WAN IP Configuration Fig l 19 WAN IP Configuration page Click on Next to display the WAN Interface Configuration page Quadro4Li SW Version 5 3 x 23 Quadro4Li Manual Installation Guide Step 2 Configuring the Quadro PPP PPTP Configuration Enter the IP address of the PPTP server into the PPTP Server text field Choose the encryption for the traffic over the PPTP interface from the Encryption drop down list Authentication Settings require the Username and the Password used for the authentica tion on the ISP server Dial Behavior radio buttons e Dial Manually if this radio button is activated a button will be displayed in the main management window that serves to switch the Internet connection on off When accessing the Internet every station of the connected LAN has to connect to Quadro first e Always connected Quadro stays in the always connected mode This will allow Quadro always remain online in the network The IP Address Assignment field is used to specify the
49. oute Incoming Call to drop down lists allow you to select the destination where the incoming call addressed to the certain MSN number will be routed Choosing the Routing with inbound destination number selection will automatically use the initially dialed num ber to connect the destination without any additional dialing For PTP Point to Point con nection type or for PTMP Point to Multi Point connection type with MSN disabled this page contains only one Route Incoming Call to drop down list Selecting Use Default outgoing Caller ID allows you to overwrite the source caller infor mation with the one specified in the Default outgoing Caller ID text field when placing outgoing calls toward the CO The Default outgoing Caller ID text field requires the Qua dro identification number that should be registered and recognized at the CO for outgoing calls If this checkbox is enabled but no value is defined in Default outgoing Caller ID empty caller information will be sent to the CO If this checkbox is disabled the source call er information will be forwarded to the CO Select the Advanced Settings checkbox if you wish to adjust trunk L2 and L3 Settings manually otherwise leave this checkbox unselected to use the system default values Mam System Users Telephony faci net Uplink Net moek ISDN Wizard Routing Settings Rete bx cerang Call to Fig l 31 ISDN Wizard Routing Settings The ISDN Wizard L2 amp L3 Settings is used fo
50. port behind a router which is con nected to a cable or xDSL modem IP phones are placed on the WAN side of the Quadro4 Li Local Internet IP Router with WAT ISDN ports Fig l 2 Configuration Quadro4Li behind a router with IP phones on WAN In this and the following configuration Fig l 2 and Fig l 3 the IP router typically acts as a DHCP server for the LAN and assigns the IP addresses to the PCs and other devices The Quadro can be connected through its WAN port directly to one of the router s LAN ports and will get an IP address from the router By default the Quadro acts as a DHCP client on the WAN port The IP phones are placed on the WAN side of the Quadro4Li connected to the company LAN The Admin PC can be connected to the Quadro WAN Fig l 2 or LAN Fig l 3 port to access the Web Management of the Quadro Please Note Since Quadro uses STUN by default it will work with most basic routers without any further configuration e A Quadro4Li with an Ethernet WAN port behind a router which is con nected to a cable or xDSL modem IP phones are placed on the LAN side of the Quadro4 Li Local Internet IP Router with WAT ISDN ports Fig 1 3 Configuration Quadro4Li behind a router with IP phones on LAN Quadro4Li SW Version 5 3 x 11 Quadro4Li Manual Installation Guide Step 1 Installing the Quadro e A Quadro4Li used as an Internet Access Router connected directly to the Internet
51. r advanced configuration only and contains L2 amp L3 Settings This page only appears when the Advanced Settings checkbox is se Quadro4Li SW Version 5 3 x 38 Quadro4Li Manual Installation Guide Step 2 C Using ISDN Lines lected on the previous page of the wizard This page contains the following components Fig l 32 ISDN Wizard I2 amp L3 Settings ISDN L2 Timers e Excessive Ack Delay T200 configures the period in milliseconds numeric values from 500 to 9999 between the transmitted signaling packet and its acknowledgement received e Idle Timer T203 configures the period in milliseconds numeric values from 1000 to 99999 for the ISDN client idle timeout ISDN L3 Timers e The T302 Timer text field requires the value for the T302 timer in milliseconds digit values from 0 to 15000 It indicates that the time frame system is waiting for a digit to be dialed When the timer expires it initiates the call e T309 Timer requires the value for the T309 timer in milliseconds numeric values from O to 90000 It is responsible for call steadiness during link disconnection within the period equal to this timer value If the value in this field is zero 0 the T309 timer will be disabled e T310 Timer requires the value for the T310 timer in milliseconds numeric values from 1000 to 120000 It is responsible for the outgoing call steadiness when CALL PRO CEEDING is already received from the destination but call confi
52. re designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and can radiate radio frequency energy and if not in stalled and used in accordance with the instructions may cause harmful interference to radio communications How ever there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which is found by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the aforementioned measures You are cautioned that any change or modification to the equipment not expressly approved by the manufacturer could void the user s authority to operate this device Administrative Council for Terminal Attachments ACTA Customer Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the back of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXxX made out to HX7OTOOBHX70100 If requested this number must be provided to the telephone company Any plug or jack that is used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ATCA The Ringer Equivalence Number is an indicator of the maximum number of device
53. rea Network LAN via an Ethernet CAT 5 cable If a PC is connected directly to this socket a straight cable is used If an Ethernet hub router or switch is used a crossover cable may be required This port may also be used to connect IP phones to the Quadro optional In this case it is recommended to use a hub or a switch to connect the PC along with IP phones to the Quadro s LAN port 5 RJ45 socket to attach the Internet Uplink WAN via an Ethernet CAT 5 cable This port may also be used to connect IP phones to the Quadro The default configuration settings assume that IP phones are attached to this rather than the LAN port 6 The NT TE switches are used to control the Quadro4Li device on the S T Bus If the Quadro4Li is connected to the beginning or end of the S T Bus or if there is only one ISDN unit connected to the S T Bus then this switch should be toggled to the NT Network Terminator position Otherwise if the Quadro4Li is connected in the middle of the S T Bus the switch should be toggled to the TE Terminal Endpoint position S T Bus is a full duplex interface It consists of two groups one for transmit and the other one for receive of two wire interface and might support multiple devices up to 8 devices can be attached to the S T Bus Both ends of each of the two wire inter faces should be terminated 1000hm resistance is present at both ends of each two wire interface Please Note If the trunks on the Quadro4Li have i
54. reset the default password 19 will be restored Quadro4Li SW Version 5 3 x 47 Quadro4Li Manual Installation Guide Appendix Configuring NAT Traversal Appendix Configuring NAT Traversal NAT or Network Address Translation is a common feature used to expand the use of con nected PCs and other networked devices without having to use multiple global Internet public IP addresses Most ISP s will assign one public IP address to each customer that is connected to the Internet The customer can use a router to provide NAT capability and create a private network of PCs and other devices not visible from the Internet This method offers security and also eliminates the need to assign global Internet public IP ad dresses to each device on the LAN The Quadro initiates and receives SIP calls from the Internet or the network connected to the WAN port To receive SIP calls the Quadro must be able to receive packets from the SIP server or any other device that is trying to make an incoming call If the Quadro is placed behind a router with NAT like most basic routers on the market today the Quadro will not be able to receive calls To resolve this issue either STUN must be enabled on the Quadro or SIP NAT traversal must be set up in the router and in the Quadro to route the in coming calls properly Please Note NAT traversal only works with Internet connections that have static IP ad dresses Verify from your provider that this is the
55. rmation ALERT CONNECT DISC or PROGRESS has not yet arrived e Alert Guard Timeout requires the value for the Alert Guard Timer in millise conds numeric values from 0 to 500 between CALL PROC and ALERT messages Alert Guard Timer it is used when Quadro is connected to a slow legacy ISDN PBX Recommended values are fast connection Oms normal 150ms default Slow ISDN PBX 350ms very slow ISDN PBX 500ms The Coding Type drop down list allows you to select between a law and mu law coding Quadro4Li SW Version 5 3 x 39 Quadro4Li Manual Installation Guide Step 2 C Using ISDN Lines types The Switch Type is another configuration parameter that depends on the Service Provider The Passive Mode checkbox is used to leave the ISDN Layer1 connection in the Slave mode When this checkbox is selected Layer1 remains idle when calls are not available When this checkbox is not selected Quadro keeps its Layer1 always active This checkbox enables the Enable TEI Remove Procedure checkbox With the Enable TEI Remove Procedure checkbox is selected the trunk will lose the assigned TEI when entering into passive mode on the Layer 2 The Passive Mode and Enable TEI Remove Procedure checkboxes are present only for connection types different from PTP Point to Point se lected on the first page of ISDN Wizard In case if PTP Point to Point connection type is selected on the first page of the ISDN Wizard these two checkboxes ar
56. s Call 8 99 and you will hear a message if the call was successful This message comes from a Quadro in one of our offices SIP Addresses are described be low e Received IP calls will ring the extensions automatically e Received PSTN calls will be directed to the Quadro s default Auto Attendant 00 Using the Default SIP Addresses Making Internet IP calls is simple with the Quadro By default every standard analog tele phone connected to one of Quadro s phone lines functions as an IP phone If you open the Extensions Management page you will see that some SIP Addresses are available one attached to the Auto Attendant and one to each extension These SIP addresses are the IP telephone numbers of these extensions Anyone with a Quadro or any other SIP IP device on the Internet can place a call to SIPAddress sip epygi com and the call will ring the associated extension Under Extensions Management you may edit the Display Names to assign extensions to people Mam Sytem Users Telephney het et met peed Extensions Management Add Oi Delete Select al kana Selections O46 ea Gimke Ceuta Mere Anashei Line Fig l 34 Extensions Management page To do so click on the box in the first column next to the extension to edit and click the Edit button When the page opens go to General Settings and edit the Display Name and Quadro4Li SW Version 5 3 x 44 Quadro4Li Manual Installation Guide
57. s allowed for connection to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirements that the sum of the RENs of all the devices does not exceed five Excessive RENs on a telephone line may result in the de vices not ringing in response to an incoming line The REN for this product is part of the product identifier that has the format US AAAEQ TXXX made out to HX7OTOOBHX70100 The digits represented by are the REN without a de cimal point in this case 00B is a REN of 0 0B lf the Quadro causes harm to the telephone network the telephone company will notify you in advance that a temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the cus tomer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is ne cessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the op Quadro4Li SW Version 5 3 x Quadro4Li Manual Installation Guide eration of the equipment If this happens the telephone company will provide advance notice for you to make the neces sary modifications to maintain uninterrupted service Connection to a party line service is subject to state tariffs Contact the state public utility commission public service commission or the corporation commission for
58. s ee eeeneeeen eens 11 Connecting the Hardware wwsamwanwwnnwunanunaw nanu nzunanuaazunazunazunuinaa 13 Step 2 Configuring the Quadro wwnwananwanwananwananwawawwa 15 Step 2 1 Logging INlO QUGOIO AAA AA AA AAA ETE 15 Step 2 2 System Configuration WIiZzard wwwwwwanwwnnwwnawwnzunuwawa 16 System COMM Ul ACO M ia aa 16 DHCP Settings for the LAN Interface sssessrsrrsrsrrersrrrrsrrrrrrsrrrrsrerrrrerrrrsrenre 17 Regional SEettiNgsS wawananwananaawanuawananwananuazananzananuazunanzazanuazazunzazanuawa 17 Emergency and PSTN Access Code Settings wamamananananananananananananaa 18 Finishing the System Configuration Wizard w wamanwamanwawanunwamanwananwawa 19 Step 2 3 Internet Configuration WIZard wwwmwwanwwanwwnawwnwwa mwana 21 Uplink Configuration Aa ka Kiwia kaaa KILE 22 WANT P COnTIOQUFALION ii E A E a 23 PPP PPIP COMmOuil AMO ccccee ne vevnemsctencee dhe sednummetenceemebereemberencuecavereembatencuecevenseds 24 WAN Interface ConfiguratioON w wswanwamanwanawwnwananananuawananzananuazakanananuawa 25 DNS Settings ii oueeeenyenneaoebulereanberreawesulesedn verses werelestervecceGa 25 Finishing the Internet Configuration Wizard w wamanwanamwnwanuawananamanwawa 26 Step 2 A USING IP LINES WWW 27 S pported SIP PRONES aaa 30 Step 2 B Using Key System EMUlation
59. s through the defined SIP server The IP phone can be called by the SIP username of its SLA line All incoming calls from that SIP server will be blinking on the corresponding programmable key of the IP phone as described in the pre vious chapter For outgoing calls through the defined SIP server the user should simply push the programmable key assigned to the corresponding SLA line and dial the SIP num ber of the called user Please Note Quadro can also be configured in a mixed Key System Emulation mode i e having one SLA lines assigned to the SIP servers will still make possible to have others as signed to the available PSTN lines Disabling the Key System Emulation To disable the Key System Emulation disconnect the ISDN timeslot from the SLA by inac tivating the SLA or by changing the SLA assignment to a SIP server To do that go to the Key System Emulation page from the Telephony menu push the SLA line to which the corresponding ISDN line is assigned choose the Inactive or SIP option and save the se lection in case of SIP additional information should be provided as described above Per form the same steps for other SLA lines as needed Now your SLA lines are available to be used through the Auto Attendant and Call Routing Quadro4Li SW Version 5 3 x 35 Quadro4Li Manual Installation Guide Step 2 C Using ISDN Lines Step 2 C Using ISDN Lines The Quadro4Li can be connected to a PBX or to the PSTN via ISDN trunks
60. t text field For Mapped Port enter the router s corresponding port num ber in this case 5060 Save the entries e Go to the RTP Parameters page and select Use Manual NAT Traversal Mam System Users Tetepleoay fitter inet Uplink Network Cepygi KAA NAT Traversal Settings TUN Parameiers NAT Ear General Setinas SE Patmeeters RIP Parameters 3 UDP Pus ameters TCP TLS Pe ameter s scalps Use Manual NAT Traversal 7 75 7 19 iP Ciphoard Mapped Host Mapped TCP Port _iP Cupboara 4060 Mapped TLS Host Mapped Port P 5055 7 5 2 P Cifphoard Mapped TLS Port 2040 Save Back Messe check your penging evenis Copyright AAA kapi Testoolegian AI ight reserved Fig l 40 NAT Traversal Settings RTP Parameters Quadro4Li SW Version 5 3 x 49 Quadro4Li Manual Installation Guide Appendix Configuring NAT Traversal e Enter the WAN IP address of the router into the Mapped Host text field Set the Mapped RTP RTCP Port Range according to the values specified on the router in this case to 6000 Min and 6099 Max respectively Click the Save button to save the contents The Quadro will activate the settings and register the extensions on the Epygi SIP Server after a few minutes You can verify the settings from the main Quadro Management menu under Status in the SIP Registration Status section Quadro4Li SW Version 5 3 x 50 Quadro4Li Manual Installation Guide Appendix Registering on Epygi s
61. their original manufacturer s serial numbers altered defaced or deleted v damage due to lightning fire flood or other acts of God In no event shall Epygi s liability exceed the price paid for the product from direct indirect special incidental or conse quential damages resulting from the use of the product its accompanying software or its documentation Epygi offers no refunds for its products Epygi makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its qual ity performance merchantability or fitness for any particular purpose Return Policy If the product proves to be defective during this warranty period call Epygi Customer Support at 972 692 1166 to obtain a Return Material Authorization RMA Number Registered users also may access Epygi s Technical Support www epygi com Support to send their RMA request For Brazil representatives call 21 2518 3161 or contact via Web www saga com br Please have your proof of purchase on hand when contacting us When returning a product mark the Return Authorization Number clearly on the outside of the package and include your original proof of purchase Return requests cannot be processed without proof of purchase Customers are responsible for shipping and handling charges when shipping to Epygi Epygi or its service c
62. tificate update mechanism from IP Phone to obtain the latest certificate generated by the Quadro The Use Session Timer enables the SIP session timer for the corresponding IP line This checkbox enables advanced mechanisms for connection activity checking This option al lows both user agents and proxies to determine if the SIP session is still active Reset the SIP Phone After restart the appropriate configuration will be automatically downloaded from the Quadro to the SIP Phone Some SIP phones require only reboot for configuration download Other SIP Phones may require additional configuration For example by default IP Dialog SIP Tone II is in non auto provisioning mode therefore the user has to manually enable it on the phone To make sure the IP line is configured properly do the following e Go to Quadro Status SIP Registration status Registered IP Lines to see if IP Line registration is successful e Dial 74 to get the line information Make outgoing and accept incoming calls Ouadro4Li SW Version 5 3 x 29 Quadro4Li Manual Installation Guide Supported SIP Phones Step 2 Configuring the Quadro Below is the list of SIP phones that are officially supported by Epygi and can be configured to work with Quadro4Li using both Plug and Play and or the automatically configuration op tions as well as the full set of advanced features like paging and intercom snom 190 snom 200 snom 220 snom 300 snom 320
63. tings The ISDN Wizard Page 2 content is dependent on the connection type selected on the previous page of ISDN Wizard For PTMP Point to Multi Point connection type selection the next page in the ISDN Wi zard is ISDN PTMP Settings The ISDN PTMP Settings page is used to turn on the MSN configuration It is recom mended to enable the MSN when there are multiple ISDN devices connected to the same ISDN bus If the MSN is enabled on this page the next page will require the MSN table configuration Mam Syelem lhe aapa baler reed pink Maa ISDN Wizard ISDN PTMP Settings Fig l 30 ISDN Wizard ISDN PRMP Settings For PTMP Point to Multi Point connection type with MSN service selected the Routing Quadro4Li SW Version 5 3 x 37 Quadro4Li Manual Installation Guide Step 2 C Using ISDN Lines Settings page is used to allocate MSN numbers to the certain destinations on the Quadro MSN numbers allow you to manage the ISDN numbers and to route them accordingly The MSN number can be assigned to Quadro extensions to the Auto Attendant or to the routing client with two kinds of call routing possibilities where incoming calls will be routed The drop down lists in the MSN Number column require the MSN numbers defined on the Quadro Please Note At least one MSN number should be defined in this list The system displays an error message if the same MSN number is used twice in the drop down lists on this page The R
64. tion each IP line should be configured indivi dually from the Telephony menu Line Settings page Open from the Telephony menu and choose Line Settings page The IP Line Settings page is displayed 4 r T Main Sysiem Users Taha inermi Wiper Himo e Cpy 5 Line Settings 7 Enable Po for iP lings Bib kiwa vii conte aa TI IP phates for LAN tpHemdefaull T Fig l 24 Line Settings page Click on the IP Line number to enter the IP Lines Settings page Quadro4Li SW Version 5 3 x 27 Quadro4Li Manual Installation Guide Step 2 Configuring the Quadro r F i Main System Users Telephony Internet Uplink Network epy gl quadro IP Line Settings IP Line 1 7 9 sip Phone Phone Model Snom 370 MAC Address Loo oo Line Appearance 2 Username locext11 Password Choose Generated Password Transport UDP O Use Session Timer Use template lt use default gt Enable Hot Desking Capability Hot Desking Automatic Logout aa After hour s Fig l 25 IP Line Settings page Select the SIP Phone radio button Select the SIP IP phone model from the Phone Model drop down list Please Note If your IP phone is not listed in the Phone Model drop down list select the Other option from the list to configure the SIP phone manually The SIP phone s configura tion is different dependent on the SIP phone model For more information about SIP Phone configuration re
65. tion pa ge Before configuring the WAN port to the Internet you need to get the following information from your internet service provider e Bandwidth how much is available upstream and downstream e WAN IP Configuration is DHCP supported If yes no more information is needed If DHCP is not supported the following data is needed the WAN IP ad dress the subnet mask the IP address of the standard gateway and the IP ad dress of the Domain Name Server DNS e MAC address needed when the ISP requires a specific MAC address for the WAN Additionally for Point to Point Protocol over Ethernet PPPoE WAN interface you need to get the following information from your internet service provider PPP Configuration does your ISP use a dynamic or fixed WAN IP address If the WAN IP address is dynamic no more information is needed If the WAN IP address is fixed you will have to enter it e Authentication does your ISP require authentication If authentication is re quired information about the corresponding method PAP CHAP or MSCHAP is needed including the username and password of the PPPoE account This information will be needed to be inserted in the Internet Configuration Wizard Quadro4Li SW Version 5 3 x 21 Quadro4Li Manual Installation Guide Step 2 Configuring the Quadro Uplink Configuration Select the desired WAN Interface Protocol and enter the WAN Interface Bandwidth to as sure the quality of IP cal
66. to the document describing Receptionist s configura tion on the Quadro Step 3 Registering on Epygi s Technical Support shows you how to access the Epygi Technical Support Center and the Epygi SIP Server Step 4 Making Receiving Calls explains how to enable the Quadro s various telephony features Appendix Changing the Admin Password explains how to change the default administra tor password Appendix Configuring NAT Traversal explains configuration of the Quadro if it is placed behind a NAT enabled router Appendix Registering on Epygi s SIP Server explains how to register on Epygi s powerful SIP server Appendix Checking the Connections gives hints on solving common problems Quadro4Li SW Version 5 3 x 6 Quadro4Li Manual Installation Guide Requirements Requirements e One 120 240 V power outlet in close proximity to the Quadro4 Li e One RJ 45 Ethernet 10 100 broadband Internet connection e One CAT 5 Ethernet cable with an RJ 45 connector to connect to the Quadro4Li LAN port e OnePC with a 10Mbps or a 10 100 Mbit s Ethernet card or adapter installed e TCP IP network protocol installed on each PC e For optimal results Internet Explorer 5 5 or higher or Netscape Navigator 4 7 or higher are recommended e Atleast one RJ45 telephone connection is recommended to connect the Quadro to the ISDN network e Atleast one IP phone with an RJ45 connector connected to the Quadro WAN port directly or thro
67. uadro SIP Service is intended to function as a secondary telephone service This service is made available through the Internet and therefore is dependent upon a constant source of electricity and network availability If a power outage occurs the Quadro SIP Service automatically will be disabled User understands in the event of a power or network out age the Quadro SIP Service will not support 911 emergency services and further such services only will be available via the user s regular telephone line that is not connected to the Quadro User further acknowledges that any interruption in the supply or delivery of electricity or network availability is beyond Epygi s control and Epygi shall have no responsibility for losses arising from such interruption Quadro4Li SW Version 5 3 x Quadro4Li Manual Installation Guide Table of Contents Manual Installation Guide About This Installation GuUide wwnmananwananwananwananwaa 6 Requirements esssssrsrrsrrrrrrrrrsrrrrsrrrrsrrrrsrrrrsrrrrsrrrrsrrsrsrrrrerene 7 Hardware OverVvieW sssesssssrerrsrrrrsrrrrsrrrrsrrrrsrrrrsrrrrsrrrrsrrrrerene 8 The Connectors Panel Of QUACIO4LI eee ec eee cece eee e tenses eeeeeeeeneeeneeneeneens 8 Q adrodhis Front Panel LEDS aa AA 9 Step 1 Installing the Quadro wwwwnwanwnwanwananwawanwawanza 10 Networking OVGIVICW AA 10 LAN WAN Connection OPTtiOns ccccceeeeee eee cece eee eee eee een
68. uadro4Li SW Version 5 3 x Step 2 B Using Key System Emulation 34 Quadro4Li Manual Installation Guide Step 2 B Using Key System Emulation Authentication User Name an identification parameter to reach the SIP server It should be provided by the SIP service provider and can be re quested for some SIP servers only For others the field should be left emp ty Outbound Proxy Host Address and Port the IP address or the host name and the port number of the outbound proxy SIP server o Use SLA Settings choose this selection to use the SIP settings of another SLA line This selection is also used to allow multiple line appearances on the same ITSP provider The SLA drop down list is used to select the SLA line whose SIP settings will be used for the corresponding SLA line The DID text field requires an optional identification number used by some ITSP providers to differentiate between the call appearances on the selected line The Use DID for outgoing calls indicates whether the specified DID num ber should be included in the Caller ID of calls initiated from the SLA If this checkbox is enabled the DID number will be sent along with the SIP user name This checkbox should be enabled if the IP PSTN provider authorizes the users by their DIDs For this configuration scenario choose the SIP option with Custom Settings Provide all required information of the SIP server Save the settings Now your SLA line will be handling call
69. ubaddress and the value defined in the Default outgoing Caller ID field as caller ID on the outgoing call When this checkbox is disabled no subaddress in formation will be sent and the caller ID will be defined according to the selection of the Use Default Outgoing Caller ID checkbox see above Caller ID information along with the Subaddress can be displayed on the phone display depending on the phone and PBX set tings and capabilities When the Ignore Empty Channel Identification in CALL PROCEEDING Msg option is selected Quadro will ignore the empty ISDN L3 Channel Identification information element in CALL PROCEEDING message and will not response with STATUS message When this checkbox is disabled Quadro will response with STATUS message on empty Channel Identification information element The B1 Channel and B2 Channel checkboxes enables disables timeslots for voice trans fer Disabling the timeslot will prevent both incoming and outgoing calls Quadro4Li SW Version 5 3 x 41 Quadro4Li Manual Installation Guide Step 2 D Using Receptionist Step 2 D Using Receptionist If you wish to use the Receptionist s features the Receptionist should be set up on the Qu adro The Quadro s basic configuration should be done in the same way as described in the Step 2 The Receptionist related setup with detailed instructions on how to configure the Quadro and the attached IP Phones is described in the Receptionist Setup on Quadr
70. ugh a hub or switch Please Note The Quadro4Li is shipped with one straight RJ 45 CAT 5 cable If the LAN connector of the Quadro4Li is to be connected to a hub or switch a crossover cable may be required see Appendix Pin Assignment of ISDN Quadro4Li SW Version 5 3 x 7 Quadro4Li Manual Installation Guide Hardware Overview Hardware Overview The Connectors Panel of Quadro4Li The illustration below includes the connectors panel of Quadro4Li model Onis ISDN LINES e ns Jats IV DC Fig l 1 Connectors Panels of Quadro4Li IP PBX 1 Power supply socket Use only the power adapter delivered with the Quadro ISDN sockets to connect the Quadro to the ISDN network termination units to use PSTN services A straight Ethernet CAT 5 cable can be used with an RJ45 connector according to the ISDN Pin assignment see Appendix Pin Assignment of ISDN 3 The Reset button may be used in two ways 1 to initiate a normal reset or 2 to car ry out a factory reset A normal reset is executed by pressing the Reset button with a paper clip for an instant Pressing the reset button and holding it down for seven seconds or more will execute a factory reset This will restore the factory defaults and clear all settings including the IP address and the administration password you entered Please Note A Factory Reset forces the default LAN IP address of 172 30 0 1 and default admin password of 19 4 RJ45 socket to attach to the Local A
71. utively enter a wrong password and or username for five times the device will be unavailable for login for five minutes After logging in the Quadro Management page will be displayed 3 IO Main System Users Telephony Internet Uplink Network C P Sl quadro Refresh in 338 seconds Quadro4Li Management Active Calls Boot loader 5 0 3 Release Firmware Version 5 3 10 Release Users currently logged in admin from 192 168 70 26 expires 10 41 Internet connection status static IP Please check your pending events Copyright C 2002 2012 Epygi Technologies Ltd All rights reserved Fig l 9 Quadro Management page Quadro4Li SW Version 5 3 x 15 Quadro4Li Manual Installation Guide Step 2 Configuring the Quadro Step 2 2 System Configuration Wizard The System Configuration Wizard must be run upon Quadro first startup The System Configuration Wizard is a tool for the administrator to specify regional configuration set tings and to define the Quadro s Local Area Network settings To run the wizard select the System Configuration Wizard from the System menu For the basic configuration some pages in this wizard may be skipped and left default for the basic configuration Please Note It is strongly recommended that factory default settings are left unchanged if their meanings are not completely understandable to the party administrating the Quadro System Configuration The first page of System Configurat
72. will be blinking during incoming calls on that SLA line To make an outgoing call the caller will simply need to push that pro grammable key to get access to the ISDN network in default configuration as indicated above The Advanced Configuration link moves to the Advanced Configuration page that is used to enable disable the blind transfer service from SLA lines to extensions or their voice mailboxes Please Note By assigning an ISDN timeslot to an SLA line it becomes unavailable for calls through Auto Attendant or Call Routing Table If you wish to leave ISDN timeslot available for calls through the Auto Attendant or Call Routing Table do not assign all ISDN timeslots to SLAs Configuring SLA Lines You may want to use the SLA lines of the Key System Emulation for SIP calls through cer tain SIP servers instead of assigning them to the PSTN lines To do so go to the Key Sys tem Emulation page from the Telephony menu of the Quadro s Web Management Push the corresponding SLA line number to get its configuration page Quadro4Li SW Version 5 3 x 33 Quadro4Li Manual Installation Guide mi r i Me Main Sysiem Users Telephony katani Ligelirale Noterork Ca Epy DI 7 80 Key System Emulation SLA1 Hame H ni User Mama Password SIP Serves SIP Port Registration on SIP Server Liga ATP Pro kinena Usor Marne Chithi Proxy Host address Fig l 27 Key System Emulation SLA page The SLA Name text field is
73. xtensions Your Groups Logout Your extensions Samantha Donaldson EXT STAT NAME LOCATION COMPANY DESCRIPTION EMAIL PUB GROUPS edit 30256321 unreg Samantha Donaldson Seattle OmniTec Ltd Headquarters yes delete Subscribe new extension You may subscribe 9 additional extensions View Edit your groups and group membership Fig l 44 SIP Services Your Extension page This table shows unreg in the Stat column This entry will change to reg when the re quired settings in the Quadro are complete and the Quadro successfully registers on the SIP Server Repeat this for all four extensions on the Quadro and the Auto Attendant Quadro4Li SW Version 5 3 x 52 Quadro4Li Manual Installation Guide Configuring Quadro Extensions Configuring Quadro Extensions Once the SIP server has the created extensions with the user information create these ex tensions in the Quadro devices Once they are entered in the Quadro they will be regis tered and can then be used Login into the Quadro and go to Extensions Management a r ri Main System Users Telephony interret Uplink Network C PY I1 ure Extensions Management Add Edit aa Setectall inverse Sebertion Hite extensions attached to dieabbed IP lings Use Eyal HP server istemen Ossian atasneaune sanaa T porcemane ar svetom mon exmataccers comes aje m reman foe few it i Lins 7 om 4 min 4 sec rae e Upad Unitrsal Eimiin Recordings Ga
74. y cabling and ensure that all devices are powered up Please Note CAT 5 cables can be faulty without any visual indication The LAN and WAN LEDs verify that the Ethernet connection is established between the end points If these LEDs are not illuminated there is a connection problem between the Quadro and the other device Some modems hubs switches and routers will require the use of crossover cables Quadro4Li SW Version 5 3 x 14 Quadro4Li Manual Installation Guide Step 2 Configuring the Quadro Step 2 Configuring the Quadro Step 2 1 Logging into Quadro e Start a browser MS Internet Explorer Netscape Opera on a PC connected to the Quadro4Li via the LAN or WAN interface e Inthe address field enter http Quadro_WAN_IP the IP address assigned by the company s DHCP sever if the PC is connected to the Quadro WAN port or http 172 30 0 1 Quadro s default LAN IP address if the PC is con nected to the Quadro s LAN port e The Login page of the Quadro will be displayed see Fig l 8 Cepygi Q4Li109 uadro Quadro4Li Management Login Login as an Administrator or Extension Username Extension admin Password ee Copyright C 2003 2008 Epygi Technologies Ltd All rights reserved Fig l 8 Login page Enter admin as the Username and 19 as the password to log in as the administrator Once you log in you will enter into the Quadro Management Menu Please Note If you consec

Untitled

Contents

Download Pdf Manuals

Related Search

Related Contents