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Setup and Admin NetLink WT w/SIP

1. Message type Errors Events Full Failed Handoff Yes Yes Yes Successful Handoff No Yes Yes Security Error Yes Yes Yes Call Start End No Yes Yes Audio stats No No Yes every 5 secs Audio error threshold exceeded Yes Yes Yes Radio stats No No Yes every 5 secs Radio error threshold exceeded Yes Yes Yes All syslog messages will include e Date and time to 1 100th of second since handset power on currently set to Jan 1 00 00 00 e Handset s MAC address e Handset s IP address e Sequence number The table below lists the additional items in each message type Failed Handoff Failed AP MAC Sent whenever the handset attempted to Failed AP signal strength handoff but failed trying Current AP MAC Current AP signal strength Failure reason PN 72 1089 02 E doc Page 50 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Successful Handoff New AP MAC New AP signal strength Old AP MAC Old AP signal strength Reason for handoff Other candidate APs MAC Signal strength Reason not used Security Error AP MAC AP signal strength Security mode Error details mode dependent Call Start Call type telephony OAI PTT AP MAC AP signal strength Call End AP MAC AP signal strength Audio stats AP MAC AP signal strength Payload size in msec Payloads sent Payloads received Payloads missed no
2. Any MyID softkey to toggle between single SSID and any SSID modes Detl Smry softkey to toggle between the multiple AP display summary and the single AP display detail PN 72 1089 02 E doc Page 46 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 8 2 Numbers racing across the handset display indicate AP information is being obtained A Waiting message indicates the system is not configured properly and the handset cannot find any APs Solving coverage issues Coverage issues ate best resolved by adding and or relocating APs Overlap issues may be resolved by reassigning channels to the APs or by relocating the APs See the Troubleshooting section under Access Point Problems for more information Diagnostics Mode The Diagnostics Mode is used to evaluate the overall quality of the link between the handset AP and infrastructure side equipment such as proxy server NetLink SVP Server and gateways Unlike site survey the Diagnostics Mode is used while the functional code is running and during a call When Diagnostics Mode is turned on in the Admin menu the handset can display diagnostic screens any time it is active in a call The display of information is instigated by pressing the MENU key Only four of the diagnostic counters listed below can be shown at a time Pressing the MENU key multiple times will cycle through the various counter
3. Restore Defaults operation via administrator menus or re program with Configuration Cradle Initializing The handset is performing power on None This is informational only initialization Internal Err The handset has detected a fault from which it cannot recover Record the error code so it can be reported Turn the handset off then on again If error persists try registering a different handset to this telephone port If error still persists contact SpectraLink Technical Support and report the error Multiple GW Res More than one NetLink SVP Server has Caused by two or more handsets sharing responded the same IP address Assign unique IP addresses to each handset Multiple SVP Reg y y SVP IP address This can happen if the handset has been YYY YVY YVY Vy Handset received responses from multiple reconfigured to use a different SVP server SVP Servers displays IP address of one and then powered up before the previous responding SVP Server server has had time to determine that the handset is no longer connected to it The problem should go away after about 30 seconds Must Upgrade SW Handset software is incompatible with Download new software from the hardware SpectraLink website per Software Maintenance Net Busy x X AP MAC address Try the call again later XXXXXXXXXXXX Handset cannot obtain sufficient bandwidth to support a call displays MAC of failing AP No DHCP Server Handset is
4. Start Call to answer the incoming call and place the active call on hold Pressing the Rej softkey will redirect the incoming call to voicemail or as otherwise programmed Redial When available the left ReDI softkey may be pressed to redial the last number called Forward Calls may be forwarded on a per line basis To forward calls on a given line press LINE the line number press the FWD softkey and enter the forwarding destination Press the SAVE softkey to save the forwarding destination Cancel forwarding by pressing the FWD softkey again PN 72 1089 02 E doc Page 41 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP The LINE display will indicate if a line is forwarded by a gt character followed by the destination address If any line is forwarded the standby screen will display forwarding status If the do not disturb feature is enabled the forwarding status will be pre empted by the Do Not Disturb display A If a given contact number has multiple appearances on the handset forward the lowest line appearance to forward all calls to that number on any line appearance Transfer In order to transfer an active call press FCN 1 This places the call on hold and gives you a dial tone for a second call on the same line appearance Dial the number that you want to forward the call to and then press FCN 1 again The dialed number is called and your call is d
5. Static Entry Security None _ WEP Authentication lt Open System _ Shared Key _ WEP On Off WEP Off WEP On Key Information Default Key Key Length Key 1 4 _ Rotation Secret Cisco FSR Username Password WPA PSK Passphrase i _ Direct Entry lt WPA2 PSK _ Passphrase i _ Direct Entry Reg Domain None PN 72 1089 02 E doc Page 18 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Admin Menu Items 2 4 Level 3 Level 4th Level 5t Level Transmit Power Maximum 50 mW T 30 mW Tt 20 mW 15 mw 10 mw osmW Diagnostics _ Run Site Survey _ Diagnostics Mode _ Diagnostics On i Diagnostics Off Syslog Mode Disabled Errors Events Full Restore Defaults default setting 750 mW and 30 mW only appear if Regulatory Domain is set to None or 01 Phone Config License Option License Option lets you select the VoIP protocol that your site is licensed to download and run The SIP protocol used for the NetLink e340 h340 1640 Wireless Telephones requires license option selection 11 Any other protocol will cause the handset to malfunction SIP Registration Individual handsets may be configured to correspond with the SIP configuration information in the TFTP server The handset is then automatically identified at startup If username and password information is not configured in the Admin menu then this information will
6. a sequence of hexadecimal characters Use the 2 and 3 keys to access hexadecimal digits A F use the Right Arrow key to advance to the next digit and the Left Arrow key to backspace For 40 bit keys enter 10 digits For 128 bit keys enter 26 digits The display will scroll as needed Rotation Secret This is used for proprietary WEP key rotation Refer to your custom document if this feature is supported in your system Cisco FSR Fast Secure Roaming In order to provide the highest level of security without compromising voice quality on Cisco Aironet wireless LAN APs SpectraLink and Cisco Systems have cooperated to implement the Fast Secure Roaming mechanism FSR is designed to minimize call interruptions for NetLink Wireless Telephone users as they roam throughout a facility Existing Aironet 350 1100 and 1200 APs may require a firmware upgrade to support FSR Cisco FSR requires advanced configuration of the Cisco APs in your site See your Cisco representative for detailed documentation on configuring the APs and other required security services on the wired network To configure Cisco FSR on a handset you must enter a Radius Server username and password into each handset Username Enter a username that matches an entry on the Radius server Usernames are alphanumeric strings and can be entered using the alphanumeric string entry technique Password Enter the password that corresponds to this Username WPA PSK The security features
7. an admin password has been set the display will require its entry before opening the Admin menu The default password is 123456 If no password is set the display will proceed directly into the Admin menu PN 72 1089 02 E doc Page 16 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Entering and editing Admin menu options An asterisk next to an option on the display indicates that it is selected Use the Up Down and Select side buttons and the softkeys to navigate and select Up Down buttons Display previous next menu item Select button Selects the menu item or option OK softkey Selects the menu item or option Save softkey Saves the entry Bksp softkey Backspaces to allow editing of entry Cncl softkey Cancels edit and returns to previous menu level Up softkey Returns to previous menu level Exit softkey Exits the menu at the top level End Call key Exits to standby mode from any level Alphanumeric string entry 1 Press the first digit letter The digit displays Press the key again to scroll through the letters associated with that key Example if the 2 key is repeatedly pressed the handset will display 2 A B and C then a b and c The following table shows which key will allow you to enter non numeric characters or other characters not represented on the keypad To Enter Press 8 amp 1 Space 0
8. download files are Download new software from the incorrect or corrupted SpectraLink website per Software Maintenance DO NOT POWER OFF The handset is in a critical section of the None Do not remove the Battery Pack or software update attempt to power off the phone while this is displayed Doing so may require the handset inoperable Duplicate IP The handset has detected another device If using DHCP check that the DHCP server with its same IP address is properly configured to avoid duplicate addresses If using Static IP check that the handset was assigned a unique address Erase Failed Download process failed to erase the Operation will retry but may eventually memory in the handset report the error int error OF Power cycle the handset PN 72 1089 02 E doc Page 58 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Message Description Action Erasing Memory Handset has determined that a download should occur and is erasing the current software from memory None When the progress bar fills the display line the erase operation is complete Do not turn the handset off during this operation Files Too Big Handset software download files are Download new software from the incorrect or corrupted SpectraLink website per Software Maintenance Flash Config Error Handset internal configuration is corrupt Perform
9. generic and phone specific files Dialstring complete SIP URI or local extension Identifier name if omitted the dial string appears on Favorites menu 3 Values as above 4 For Inter Tel SIP servers both PROXYn_MAIL_SUBSCR and PROXYn_MAIL_NOTIFY parameters must be set in the configuration file 5 WARNING providing credentials by using the AUTH parameters in the configuration files is a security risk and should be avoided by entering usernames and passwords in admin menu or by allowing the user to login at startup time Credentials entered here are in plain text and accessible by anyone who can access the TFTP server files Credentials stored in the SIP server or in the handsets are protected PN 72 1089 02 E doc Page 37 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Sample generic file filename is SIP_allusers cfg Sample 6 2 6 3 4 PROXY1 ADDR 10 1 1 0 PROXY1 DOMAIN slnkengr com PROXY2 ADDR 10 15 10 2 5060 PROXY2 TYPE Asterisk PROXY2 DOMAIN asterisk PROXY2 KEYPRESS INFO enable PROXY2 KEYPRESS 2833 disable PROXY2 HOLD IPO disable PROXY2 MATL SUBSCR sip 1001 10 15 10 2 PROXY2_ MAIL NOTIFY sip asterisk 10 15 10 2 PROXY2 MATL ACCESS 7999 1 ol il FAVORITE 3001 John Doe FAVORITE 799 helpdesk FAVORITE 98 Forward all specific file filename is SIP_1002 c
10. handset for which controlled access is desired Handsets are shipped without any Admin menu password Data entry for the password uses the alphanumeric string entry technique Type the password and press the Save softkey A confirmation prompt will appear Type the password again and press the Save softkey If the passwords match the Admin password has been set If you Save with no entry the password is erased and the display will not require it before displaying the Admin menu Network Config IP Address There ate two modes in which the handset can operate DHCP enabled or Static IP Select the mode for operation from the IP Address menu Use DHCP Will use Dynamic Host Configuration Protocol to assign an IP Address each time the handset is turned on If DHCP is enabled the handset also receives all other IP Address configurations from the DHCP server Static IP Allows you to manually set a fixed IP Address If selected the handset will prompt for the IP addresses for each configurable network component When entering addresses enter the digits only including leading zeroes No periods are required PN 72 1089 02 E doc Page 20 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Regardless of the mode in which the handset is operating the following components are required and must be configured as part of the SIP system Phone IP The IP address of the handset Thi
11. indicates what type of gateway is being used e 11Mb This system can run at 11 Mb s Screen 3 Screen 3 contains a list of the APs that are heard and the following parameters from each AP e Indicator as to whether this is the current AP or an index into the list of other APs heard C indicates current e Last 2 octets of the MAC address of the AP e Channel number e Signal strength e Hither the 802 11 Association ID from the current AP or a mnemonic for the reason code indicating why the handset did not hand off to this other AP WNrFO 3333 3333 3333 3333 a20a00 sass NaN NaN 333 Svat ooo 33 Where AP mnem a mnemonic indicating the reason code e Unkn reason unknown e Weak signal strength too weak e Rate one or mote basic rates not supported e Full AP can not handle bandwidth requirements e AthT authentication timeout e AscT association timeout e AthF authentication failure e AscF association failure e SecT security handshake timeout e SecF security handshake failure e Cnfg AP not configured correctly for security QoS mode or infrastructure network PN 72 1089 02 E doc Page 48 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Screen 4 e Association count since power up AssocCount e Re association count since power up ReAssocCount e Association failures since power up AssocFailure e Re associatio
12. of WPA Wi Fi Protected Access using PSK pre shared key are available and may be used if supported by the APs in the facility Select either Passphrase and enter a passphrase between eight and 63 characters in length or Direct Entry and enter the 256 bit key code WPA2 PSK The security features of WPA2 Wi Fi Protected Access using PSK are available and may be used if supported by the APs in the facility Select either Passphrase and enter a passphrase between eight and 63 characters in length or Direct Entry and enter the 256 bit key code Consult the Configuration Note for the APs installed in your facility for information on which of the WPA versions are recommended by SpectraLink engineering Configure the recommended version on the AP and select the corresponding option on the Admin menu Regulatory Domain The Regulatory Domain will default to None on the handset display FCC requirements dictate that the menu for changing the domain be available by password which in this case is the LINE key To change the domain press LINE and PN 72 1089 02 E doc Page 23 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP then enter the digits that represent the site s domain Note that both digits must be entered 01 North America 02 Europe except Spain and France Japan channels 1 13 04 Spain 05 France As of this writing Spain and France are adopting the genera
13. on that file When the update is complete the handset displays the extension number and is ready for use PN 72 1089 02 E doc Page 53 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Download failure or recovery messages The following display messages indicate a failure or recovery situation during the download process Message Description Server Busy Handset is attempting to download from a TFTP server that is busy downloading other phones and refusing additional downloads The handset will automatically retry the download every few seconds TFTP ERROR X yy A failure has occurred during the TFTP download of one of the files x The file number which was being downloaded yy is an error code describing the particular failure Possible error codes are 01 TFTP server did not find the requested file 02 Access violation reported from TFTP server 07 TFTP server reported No such user error Check the TFTP server configuration 16 No TFTP server address Check the TFTP server configuration 81 File put into memory did not CRC The handset will attempt to download the file again FF Timeout error TFTP server did not respond within a specified period of time Erase Failed Download process failed to erase the memory in the handset This operation will retry Waiting Handset has attempted some operation several tim
14. to Tone 5 option The Play softkey allows the user to preview the tone before selecting If Ring Cadence is turned off the Ring Tone option will not appear on the menu Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Ook Pay Up Ring Volume NetLink i640 Wireless Telephone only The user may select a volume level by pressing the Up and Down side buttons and then pressing the OK softkey The graduated volume bar indicates the levels This setting may be overridden by adjusting volume while the handset is ringing Vibrate Cadence Vibrate Cadence options are the same as for Ring Cadence see above Ring Delay Ring Delay determines how long the vibrate cadence will play before the audible ring starts If Ring Cadence and Vibrate Cadence are turned off the Ring Delay option will not appear on the menu No Delay 5 Second Delay 10 Second Delay OK UP PN 72 1089 02 E doc Page 28 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Auxiliary Ring 1 and Ring 2 Auxiliary rings are designed to be utilized by OAI applications enabling the user to set a distinctive ring for these applications Phone Options Noise Mode Provides options that describe the noise level in your environment Changing this mode to High or Severe adjusts the handset s microphone and in ear speaker volume to account for background noise Select Normal for most office enviro
15. unable to contact the DHCP Check that DNCP is operational and server connected to WLAN or use Static IP configuration in the handset No ESSID Attempted to run Site Survey application Let handset come completely up without an ESSID set Statically configure an ESSID in the Admin menu No Func Code Handset software download files are incorrect or corrupted Reconfigure the handset to gain access to the WLAN and download new code No Host IP The handset is configured for static IP as opposed to use DHCP and no valid host IP address the handset s IP address has been entered Enter a valid IP address in the configuration settings or change to use DHCP PN 72 1089 02 E doc Page 59 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Message Description Action No IP Address Invalid IP Check the IP address of the handset and reconfigure if required No SIP DHCP DHCP is configured but no valid SIP option Check DHCP configuration for option 43 43 was found and reconfigure if required No Net Access Cannot authenticate associate with AP Verify the AP configuration Verify that all the WEP settings in the handset match those in the APs No Net Found Handset cannot find any APs No APs This indicates any of the following No radio link Verify that the AP is turned
16. 0 h340 i1640 Wireless Telephone User Guide The system administrator can refer to this list for more information about customizing handset settings To configure the following options the handset must acquire the system no error message may display and be at the extension display This is the standby mode PN 72 1089 02 E doc Page 24 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP While in the standby mode press and hold FCN briefly to open the user options menu Use the following keys to display and select options Up Down buttons Select button OK softkey Save softkey Bksp softkey Cncl softkey Up softkey Exit softkey End Call key Display previous next menu item Selects the menu item or option Selects the menu item or option Saves the entry Backspaces to allow editing of entry Cancels edit and return to previous menu level Returns to previous menu level Exits the menu at the top level Exits to standby state from any level PN 72 1089 02 E doc Page 25 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Standby menu Standby Menu Items 2 Level 3 Level 4th Level Lock Keys Ring Options lt Telephone Ring Ring Cadence Off PBX Continuous Short Pulse Long Pulse Tone 1 Tone 2 Tone 3
17. 11 13 bin pil 10001 bin If statically assigning IP addresses ensure that the Phone IP address TFTP server IP Subnet Mask Default Gateway and SIP TFTP server IP addresses are accurate in the Admin menu If using a DHCP server ensure that appropriate options are set for the TFTP server See the Ne Link Wireless Telephone Configuration section for detailed configuration instructions Ensure the handset has properly configured ESSID and Reg Domain information within the Admin menu If you are accepting broadcast ESSIDs at your APs the handset will automatically learn the ESSID information when powering on See NetLink Wireless Telephone Configuration section for detailed configuration instructions Using the Admin menu on the handset ensure the License Option menu option is set to 11 This ensures the handset will check for the proper SIP files each time it powers on See NetLink Wireless Telephone Configuration section for detailed configuration instructions Power cycle the handset PN 72 1089 02 E doc Page 32 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 7 The SIP code will now download to the handset The status bar will increment fully across the display for each function that is being performed in the download process Upon completion of the update process the handset will re boot with the new firmware 8 During the second download evolution the han
18. 9 02 E doc Page 42 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Softkeys Softkey Name Displayed during Press to lt lt Cursor backward Entering a dial number Move the cursor back one position gt gt Cursor forward Entering a dial number Move the cursor forward in alphanumeric node if the cursor is at the end of the line adds a space character Answ Answer Incoming call on the selected line Answer the call equivalent to Start Call key Dele Delete previous Entering a dial number Delete the character prior to the cursor position Dial Dial Call A dial number is being entered on Initiate a phone call to the entered the selected line dial number End End Call An active call on the selected line Terminate the call without going back to standby mode Favr Favorites Prior to entering the first character Activate the Favorites menu of a dial number Fwd Forward Definition Prior to entering the first character Delete a previously defined forward of a dial number destination Or initiate definition of a new forward destination Hold Hold In an active call Place the call on hold The line status shows x when the call is on hold or when audio is flowing Msg Message Initial dial screen when new line is Initiate a call to the specified selected and a dial tone is active message center
19. Active lines are in bold face Defined but unregistered lines are faded Lines that have been forwarded are prefixed with the greater than character gt followed by the forwarding destination Softkey functions change as the state of the handset changes Softkeys are displayed only when they are available to be activated Softkeys make usual PBX functions available on the handset For example a call may be placed on hold the handset may be muted and a second line may be activated for an outgoing call or a second call on the same line may be answered Calls may also be transferred to another number either as a consulted transfer or without consult Other handset features DND Transfer may be accessed by pressing the FCN key Number dialing may be specified as alpha or numeric code by pressing Start Call plus the MENU key Select Alpha Dialing if letters and symbols are to be entered in the dialing string Making a call When the Start Call key is pressed from the standby mode the first available idle line is activated To select a different line press the LINE key plus a number from either the standby mode or after pressing Start Call This example shows that line 1 is selected and a dial string 12345 has been entered with numeric dialing 1 Line 1 Enter number 12345 nN Dial lt lt gt gt Dele The carat indicates the insertion point for the next character Up to 80 characters may be entered with automat
20. Option allows the user to set the ring for three separate functions Telephone ring is used for usual telephony functions The Auxiliary Rings may be used to set different ringing patterns for OAI applications Telephone Ring Auxiliary Ring 1 Auxiliary Ring 2 oK Up Telephone Ring Telephone Ring allows the user to set a distinctive ring style volume and sequence Select from an audible ring or a vibrate only ring or a vibrate ring along with or followed by an audible ring Ring Cadence Ring Tone Ring Volume i640 Vibrate Cadence Ring Delay OK Up PN 72 1089 02 E doc Page 27 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Ring Cadence The Ring Cadence is the rhythm of the ring It may be set to a pre programmed ring cadence or it may be set to obtain its cadence from the proxy server The PBX option is designed to utilize any distinctive rings sent by the proxy server while allowing the user to set unique rings for auxiliary applications Off PBX Continuous Short Pulse Long Pulse ok Up Off Silent PBX Proxy server determines ring cadence e g the proxy server may send rings that differentiate between internal and external calls Continuous Rings continually until answered Short Pulse Rings in short bursts Long Pulse Rings in long bursts Ring Tone Select from five available tones scroll
21. Q q ZZ 9 2 When the correct entry displays press the right arrow key to move on to the next character Repeat for each digit letter of the entry To erase press the left arrow key or Bksp softkey to erase the previous character 3 Press the Save softkey to save the entry Press the Up softkey to abort and return to the menu without saving any changes The following table lists the Admin menu items The default settings are shown in the table below with an prior to the option Detailed descriptions of each item appear below the table PN 72 1089 02 E doc Page 17 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Admin menu Admin Menu Items 2nd Level 3 Level 4th Level 5t Level Phone Config License Option Set Current List per download SIP Registration Reg 1 and Login foreach option Reg 2 Username Reg 3 Password i Reg4 OAI On Off Enable OAI i Disable OAI i _ Push to talk Enable Channels Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Channel 6 Channel 7 i Channel 8 i Allow Disallow Allow PTT i i Disallow PTT i Admin Password Enter PW _ Re enter Password Network Config _ IP Addresses Use DHCP Static IP Phone IP TFTP Server IP Default Gateway ubnet Mask SIP TFTP Svr IP SVP Server IP lt OAI Server IP ESSID Learn Once Learn Always
22. Tone 4 Tone 5 Ring Volume Bars Vibrate Cadence Off PBX Continuous Short Pulse Long Pulse Ring Delay No Delay 5 Second Delay 10 Second Delay Auxiliary Ring 1 Auxiliary Ring 2 Phone Options Noise Mode Normal High Severe _ Key Tones Enable Tones Disable Tones Warning Tones Enable warnings Disable warnings Display Contrast Contrast Keypad Autolock Disable 5 seconds 10 seconds 20 seconds System Info Phone IP Addr Server IP Addr Firmware Version Push to talk Channel Current Channel X 12345678 i New Channel _Enable Disable PTT Enabled PTT Disabled lt Audio Volume Bars _ Tone Volume Bars Default setting Option appears when Ring Cadence and Vibrate Cadence are both set to a value other than Off T hese options are available only on the NetLink 1640 Wireless Telephone PN 72 1089 02 E doc Page 26 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Main menu Scroll through the list of options by pressing the Up and Down side buttons Select an option by pressing the Select side button Lock Keys Ring Options Phone Options System Info Push to talk i640 OK Exit Lock Keys When enabled the Keypad Lock option will lock the keypad immediately If the keypad is locked it may be unlocked by the end user pressing the Unik softkey and then the key Ring Options The Ring
23. Up Da pdl 1 13 bin Functional pd11spc3 bin Phintl phintl24 bin PN 72 1089 02 E doc Page 29 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Push to talk PTT The NetLink 1640 Wireless Telephone incorporates PTT functionality PTT may be allowed or disallowed in the Admin menu If allowed the user may enable or disable locally and may set the channel tone volume and audio volume The menu for PTT does not appear if PTT is disallowed on the Admin menu or if no channel is enabled on the Admin menu Channel Enable Disable Audio Volume Tone V olume oK i Up Channel The user may enable any PTT channel that has been allowed in the Admin menu by entering the corresponding number from the keypad If PTT has been enabled in this handset the default channel is the lowest allowed channel as set in the Admin menu Current Channel X 12345678 New Channel Up Enable Disable The user may enable or disable PTT on this handset PTT is disabled by default PTT Enabled PTT Disabled ai ie Audio Volume Tone Volume The user may select volume levels by pressing the Up and Down side buttons and then pressing the OK softkey The graduated volume bar indicates the levels The Audio Volume setting may be overridden by adjusting volume while the handset is in a PTT call If PTT is allowed in the Admin menu and enable
24. WEP as defined by the 802 11 standard SpectraLink offers the product with both 40 bit and 128 bit encryption The latest software versions are required to support the features described in this document PN 72 1089 02 E doc Page 6 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 2 3 Quick Start Guide 1 A wireless LAN must be properly configured and operational through the use of 802 11 wireless APs A TFTP server must be available on the network in order to load the appropriate software into the handsets See Section 4 Software License and Protocol Management for detailed instructions for loading software on handsets The supported SIP system components must be connected to your network and completely operational The NetLink SVP Server which facilitates the QoS on the wireless LAN for the handsets must be on the same subnet as the handsets and have the proper versions of software Ensure you have the following versions for the NetLink SVP Server 173 svp100 toc 174 zvmlinux 175 flashfs Visit http www polycom com usa en support voice wi fi spectralink 8000 svp server html to download the latest handset software and any updates to the NetLink SVP Server software Install the correct handset software and any updates to the NetLink SVP Server software per Section 4 2 Configuration Process for the handsets and per SpectraLink 8000 SVP Server A
25. address of the NetLink OAI Gateway If using Static IP configuration this is simply the IP address of the NetLink OAI Gateway If DHCP is being used the handset will try the DHCP option 152 ESSID Select the option that will enable the handset to acquire APs with the correct ESSID Extended Service Set ID aka SSID each time it is turned on Note about Automatic Learn options Broadcast ESSID must be enabled in the APs for ESSID learning to function Refer to the Configuration Note for specific APs or call the AP vendor for specifics Overlapping wireless systems complicate the use of ESSID learning as the handset in an overlapping area could receive conflicting signals If this is the situation at your site use Static Entry or Learn Once in an area without overlapping ESSIDs Learn Once Allows the handset to scan all ESSIDs for a DHCP server and or the NetLink Telephony Gateway Once either is found the handset retains the ESSID from whichever AP it associates with at that point When overlapping wireless systems exist the Learn Once feature allows the handset to use only the ESSID established at first learn at all subsequent power ons This ESSID is retained by the handset until the ESSID option is reselected Learn Always Allows the handset to automatically learn the ESSID at each power on ot loss of contact with the wireless LAN out of range This may be useful if the handset will be used at more than one site Static Entry If the APs do n
26. ation Error code 81 the handset will attempt to download the file again For other messages power off the handset then turn it on again to retry the download If the error repeats note it and contact SpectraLink Customer Support Too Many Errors The handset continues to reset and cannot be recovered Fatal error Return handset to SpectraLink Unknown A phrase is missing from the phintl file Download new software from the XX YY ZZ SpectraLink website per Software Maintenance Unsupported Codec The proxy server has requested using acodec Check proxy server configuration for not supported by the handset supported codecs and reconfigure if necessary Updating The handset is internally updating its None The handset may do this briefly after software images a download This is informational only Updating Code Handset is downloading new software into None When the progress bar fills the memory The number icons at the bottom of display line the update operation is the display indicate which file number is complete on that file currently being downloaded This message z also displays a progress bar When the TE the handset off during this progress bar fills the display line the update P i operation is complete on that file Waiting Handset has attempted some operation None The handset is waiting for a several times and failed specified period of time before attempting that operation again W
27. be requested at startup In either case the username and password must agree with a corresponding configuration file See Section 6 1 SIP TFTP Server Configuration Files Reg 1 and Login allows you to specify a username and password for automatically acquiring SIP configuration information If no username is specified the SIP handset will request username and password at startup and any additional registrations specified here are ignored The username should correspond to the primary line 1 dial number assigned to the user The username and password should also correspond to the authentication credentials as created by your system administrator for your primary line registration Usernames or passwords can be erased by selecting the item then pressing Bksp softkey and then Save softkey Reg 2 Reg 3 and Reg 4 allow you to specify additional authentication usernames and passwords that may be required by your handset for any additional line appearances registrations that may appear in the specific user s configuration file This information will be ignored if a Reg 1 and Login username is not provided OAI On Off SpectraLink s Open Application Interface OAT enables third party computer applications to display alphanumeric messages on the handset display and take input from the handset keypad Refer to the OAI Specification Version 2 0 PN 72 1089 02 E doc Page 19 SpectraLink Corporation Configuration and Administration Ne
28. changes to handset None Informational only The handset may configuration display this briefly following a configuration change or software download SVP Service Rej The NetLink SVP Server has rejected a The handset will restart and attempt to re request from the handset register with the SVP Server which should fix the problem Report to your administrator if it keeps happening PN 72 1089 02 E doc Page 61 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Message Description Action System Busy y y SVP Server IP Address All call paths are in use try the call again YYY YVY YVY YY SVP Server has reached call capacity in a few minutes System Locked NetLink SVP Server is locked Try call again later system has been with Busy Tone locked for maintenance TFTP ERROR x yy A failure has occurred during a TFTP software Error code 01 02 07 or 16 check the download x The file number which was being downloaded yy is an error code describing the particular failure Possible error codes are 01 TFTP server did not find the requested file 02 Access violation reported from TFTP server 07 TFTP server reported No such user error 16 No TFTP server address 81 File put into memory did not CRC FF Timeout error TFTP server did not respond within a specified period of time TFTP server configur
29. checking for any expected APs or other ESSIDs 2 Then walk the site again in MyID Smry ESSID mode this time checking that every location has adequate coverage there should be at least one AP stronger than 70 dBm in all areas and has good channel allocation At any point the strongest AP shown should be on a different channel than the next best choice 3 Finally use the single AP MylD Detl display to check each AP to ensure it is configured for the proper data rates beacon interval 802 11 options enabled QoS method and security method Make any necessary adjustments to AP locations and configurations and repeat steps 1 through 3 until the site survey shows adequate coverage and correct configuration at every location The installation is not complete until these certification steps have been performed Do not hand out handsets at a site that has not been certified PN 72 1089 02 E doc Page 52 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 10 Software Maintenance NetLink e340 h340 i640 Wireless Telephones use proprietary software programs written and maintained by SpectraLink Corporation The software versions that are running on the handsets can be displayed during power on by holding down the Power On button SpectraLink Customer Service or an authorized dealer will provide information about software updates and how to obtain the software fo
30. contact address for prior to entering first character of retrieval or administration of the number to be dialed voicemail Mute Toggle muting In an active call Toggle audio transmission to the far end The line status shows when not muted or x when muted OK OK Power up registration if username is Send the username and password to not configured in admin menu the SIP server for authorization to register the handset ReDl Redial Prior to entering the first character Redial the last number that was of a dial number dialed Rej Reject Incoming call on the selected line Reject the incoming call The SIP server will then redirect the call elsewhere Rsme Resume In an active call and you have Resume a Call that was previously placed the call on hold placed on hold or that went on hold when another line was activated Save Save Entering a dial number as a forward Save the dial number as the destination forwarding destination for the selected line 6 Appears only if the PROXYn_MAIL_ NOTIFY is configured A message center contact address must be defined for the proxy used by the selected line PN 72 1089 02 E doc Page 43 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP T Testing a Handset Verify proper registration and operation of each handset by performing the following tests on each handset in an active wireless area 1 Power on the
31. d by the user Battery L Pack life when the handset is in standby mode is decreased to about 30 hours Additional options may be present Contact your system administrator for information PN 72 1089 02 E doc Page 30 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 3 3 The Favorites Menu The Favorites menu provides access to a predefined list of dial numbers The list is programmed by the system administrator and may include generic or specific entries For specific entries the user must provide a list of numbers to the system administrator for programming Numbers on the Favorites list cannot be programmed in or through the handset by the end user The Favorites list can include either complete dial numbers for named parties or partial numbers that need additional data entry Here is a partial entry example If a PBX feature access code for call forwarding is defined in the Favorites list but you need to add the forwarding destination information before sending the call to the PBX to activate the feature Access the Favorites list while in a dialing state by pressing the Favr softkey to display a menu of pre defined numbers or names that can be dialed as programmed in the SIP TFTP configuration file When an item is selected from the list the dial number is displayed You may edit or add digits to the displayed number if necessary before pressing START to place
32. de Handset is contacting the TFTP server to None this message should only last for determine if it has a newer version of software that should be downloaded approximately one second If message remains displayed power off and contact customer support for a replacement phone Checking DHCP IP The handset is retrieving DHCP information from the DHCP server None This is informational only CRC Code Error The software which has been TFTP Try the download again it is possible the downloaded has a bad redundancy code software was corrupted during download If check the error repeats check that the download image on the TFTP server is not corrupted Code Mismatch The software loaded into the handset is Verify the License Management value is incorrect for this model handset correct Replace the software image on the TFTP server with software that is correct for the handset model PN 72 1089 02 E doc Page 57 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Message Description Action DCA Timeout The handset has detected a fault for which it cannot recover possibly due to a failure to acquire any network Turn the handset off then on again If error persists contact SpectraLink Technical Support and report the error DHCP Error 1 5 DHCP Error 1 DHCP Error 2 DHCP Error 3 DHCP Erro
33. ded by the PN 72 1089 02 E doc Page 12 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP PBX via the proxy server if the user selects PBX cadence described in the User defined Preferences section Audio features Speakerphone features are not available on the e340 h340 i640 handset 2 8 Startup Sequence The NetLink Wireless Telephone goes through an initialization sequence at startup The line icons 1 9 display and count down as the handset steps through this sequence This is usually very rapid If there is difficulty at any step that prevents initialization from continuing an error message will display and the related icon s will stay on Please see the error table at the back of this document for instructions on how to handle error messages that occur during initialization Icon The icon s shown in bold turns off when 123456789 The handset has located and authenticated and associated with at least one AP and is proceeding to bring up higher layer networking functions 12345678 The handset is either configured for Static IP or if configured for DHCP the DHCP discovery process has started 1234567 If DHCP is configured a DHCP response was received which contains a good DNS server configuration 123456 Note Only valid on non SRP protocol Indicates one of the following Static IP configuration or NetLink SVP Server add
34. dministration Guide for SIP Section 6 1 Software Updates for the NetLink SVP Server Ensure the software is properly loaded on the TFTP server Configure your handset to ensure that it is associated with the wireless LAN has the appropriate software and has the correct IP address for the supported proxy server See Section 4 Software License and Protocol Management and Section 3 NetLink Wireless Telephone Configuration for detailed instructions for loading software onto and configuring handsets Create configuration files on the SIP TFTP server to define parameters for the SIP application See Section 6 1 SIP TFTP Server Configuration Files PN 72 1089 02 E doc Page 7 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 2 4 System Diagram The following diagram shows the SpectraLink components residing on a network with APs and wireless LAN Ethernet Switch eae SStereseteade SIP config access point NetLink SVP Server TFTP server Ethernet switch Wireless Telephones access point SIP Server s optional y SIP proxy or SIP B2BUA Supplied by ana Ethernet cable SpectraLink l _ Phone cable Optional SIP Phones PN 72 1089 02 E doc Page 8 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 2 5 System Components NetLink e340 h340 i640 Wi
35. does not represent a commitment on the part of Polycom Inc Notice Polycom Inc has prepared this document for use by Polycom personnel and customers The drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom nor be implied to grant any license to make use or sell equipment manufactured in accordance herewith Polycom reserves the right to make changes in specifications and other information contained in this document without prior notice and the reader should in all cases consult Polycom to determine whether any such changes have been made No representation or other affirmation of fact contained in this document including but not limited to statements regarding capacity response time performance suitability for use or performance of products described herein shall be deemed to be a warranty by Polycom for any purpose or give rise to any liability of Polycom whatsoever Contact Information Please contact your Polycom Authorized Reseller for assistance Polycom Inc 4750 Willow Road Pleasanton CA 94588 http www polycom com PN 72 1089 02 E doc Page 2 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Table of Contents 1 About This Document 4 1 1 SpectraLink Corporation Model Numbers 4 1 2 Related Documents 4 1 3 Cus
36. dset recetves code from the TFTP server for system configuration and for its own settings Once this second evolution is complete the handset is ready to use L For future software upgrades simply update the files that are stored on the TFTP server Each time the handset is powered up it will check with the TFTP server to ensure it has the proper software version PN 72 1089 02 E doc Page 33 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 5 SIP Integration Factors CODECs The NetLink e340 h340 1640 Wireless Telephones are compatible with the G 711p law and G 711a law codecs There is no setting required on the handset DHCP Dynamic Host Configuration Protocol DHCP is a standardized protocol that enables clients to be dynamically assigned with various configuration parameters such as an IP address subnet mask default gateway and other critical network configuration information DHCP servers centrally manage such configuration data and are configured by network administrators with settings that are appropriate for a given network environment The handset will use the following DHCP options if DHCP use is enabled Option Meaning 1 Subnet mask 3 Default gateway 6 DNS server 15 Domain name 66 TFTP server 151 NetLink SVP Server 152 NetLink OAI Gateway siaddr Boot server or next server DNS Domain Name Sy
37. e pressed while the handset is in the standby mode to activate the handset The currently selected line is indicated by an asterisk Lines for which the corresponding proxy server has outstanding new mail are flagged with plus characters Exit the LINE display by pressing a line number key or by pressing the End Call key The LINE display may be used during a call to examine the status of other lines while you are participating in a voice call on another line If the Rsme resume softkey is pressed to activate a call on a newly selected line any previous active call is placed on hold status FCN display Pressing the FCN key from the active mode displays a list of telephony options available to the user Included here are transfer and do not disturb functions MENU display Pressing the MENU key from the active mode displays options available for the operating mode of the handset The currently available options set the data entry mode during dialing and during entry of a forwarding number to either numeric only or alphanumeric mode PN 72 1089 02 E doc Page 15 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 3 3 1 4 NetLink Wireless Telephone Configuration Each handset may be configured for site specific requirements by opening the Admin menu and selecting options or entering specific information Any settings entered in the Admin menu must conform
38. econd has a signal strength of 48 dBm is configured on channel 6 with a PN 72 1089 02 E doc Page 45 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP beacon interval of 200 ms The third has a signal strength of 56 dBm is configured on channel 11 with a beacon interval of 100 ms ab7bc 8 28 02 100 2ae57 8 48 06 200 2ae596 56 11 100 Any Det When the any ESSID mode is selected the summary display contains the first six characters of the AP s ESSID instead of the beacon interval as in the example below ab7b 28 0 2 ALPHA 2ae5 48 06 WSMTES 2ae5 5 6 11 voi ce MyID Detil In detail mode the display would appear as follows The left right arrow keys will move between AP indices i bbbbbb son c h bcn eeeeceececee DGHI rrregrrrrrrrrrr txxXx x x mmm G gggg P ppp p Any Smr y Where i index of selected AP value will be from 0 to 3 inclusive bbbbbb the last three octets of the BSSID for a discovered AP sn signal strength in dBm ch channel ben beacon interval eeeeeeeeeee SSID up to first 11 characters DGH I standards supported trrrrrrr rates supported Basic rates will have a b following the rate more rates are supported than those displayed xxxx WMM or UPSD if those QoS methods are supported mmm security mode G gggg group key security P pppp pairwise key security
39. es and failed and is now waiting for a period of time before attempting that operation again PN 72 1089 02 E doc Page 54 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 11 11 1 11 2 Troubleshooting On occasion you may run into transmission problems due to any number of factors originating from the wireless LAN NetLink e340 h340 i640 Wireless Telephones can exhibit transmission problems in several ways They can cease functioning properly display error messages or display incorrect data When using and troubleshooting handsets consider the following problem sources to determine the best method of approaching any specific situation Access Point Problems Most but not all handset audio problems have to do with AP range positioning and capacity Performing a site survey as described in this document can isolate the AP causing these types of problems If the handset itself is suspected conduct a parallel site survey with a handset that is known to be properly functioning In range out of range Service will be disrupted if a user moves outside the area covered by the wireless LAN APs Service is restored if the user moves back within range If a call drops because a user moves out of range the handset will recover the call if the user moves back into range within a few seconds Capacity In areas of heavy use the call capacity of a particu
40. f End Call is pressed the first call is terminated and the handset reverts to a full ring The active modes utilize the most bandwidth and battery power To conserve these resources return the handset to the standby mode when a call is completed by pressing the End Call key Push to talk PTT mode The NetLink 1640 Wireless Telephones utilize channels for incoming and outgoing radio communication While PTT is active the handset is in PTT mode It can receive regular phone calls in this mode When a regular phone call is answered the handset enters active mode Messaging mode If text messaging functions have been programmed as in a nurse call system the handset is able to receive text messages While these messages are being accessed the handset is in messaging mode Incoming calls will ring with the second call ringing sound PN 72 1089 02 E doc Page 14 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 2 10 Handset Displays Status display area Displays handset information and available softkeys for the currently selected line Text may be truncated if there are more than 18 characters because the handset display area is 18 characters wide LINE display Pressing the LINE key from the active mode displays a list of line appearances as programmed in the SIP TFTP configuration file The line appearances are mapped to corresponding line icons The LINE key can b
41. fe Line definitions LINE1 1002 LINE1 PROXY a2 LINE1 CALLID John Doe LINE2 1002 LINE2_ PROXY eZ LINE2_CALLID John Doe FAVORITE 3555 BOB LINE3 1025 LINE3_ PROXY 2 LINE3_ CALLID John Doe addnl line The Handset Display When active the handset screen has six rows that display information in this format Row Information provided 1 Icons Line number Instructions Call one info Call two info or dial aids Softkeys 0 oO A j N Row 1 displays signal battery and voicemail icons and line number icons Row 2 displays the line number of the line for which information is being displayed Row 3 displays instructions where needed Two calls are permitted on each line Row 4 displays information for call one and row 5 displays information for call two Row 5 is also used to provide dialing aid for call one Row 6 displays available softkeys Using the SIP Handset By default the username assigned to the line one appearance is displayed on the standby screen The line one appearance username is also used as a caller ID for the PTT application View the five line appearances by pressing the LINE key The line number and extension number of the first four lines are displayed Press the LINE key again to PN 72 1089 02 E doc Page 38 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP view the fifth line
42. g file Check that the pd11sid bin and pi110000 bin entries exist in under this license type in the sInk cfg cfg file Not Installed A required software component is missing Check that all required software files are on the TFTP server if over the air downloading is being used If the error repeats contact SpectraLink Technical Support Press End Call The far end of a call has hung up Hang up the near end RTP Open Failed The handset attempted to open an RTP port for audio but was unsuccessful Verify that NetLink SVP Server capacity has not been exceeded Select License The correct protocol has not been selected from the license set Using the Admin menu select one license from the set to allow the phone to download the appropriate software Server Busy Handset is attempting to download from a None the handset will automatically retry TFTP server that is busy downloading other the download every few seconds devices and refusing additional downloads Skt Open Fail Socket open fail Occurs when the handset Verify that NetLink SVP Server capacity has attempts to open a connection to the proxy not been exceeded server but fails Service Rej The NetLink SVP Server has rejected a The handset will restart and attempt to re request from the handset register with the NetLink SVP Server which should fix the problem Report to your administrator if it keeps happening Storing Config Handset is storing
43. ge area and capacity of the wireless system Typically the requirements for use of NetLink e340 h340 i640 Wireless Telephones are similar to that of wireless data devices Access points must utilize SpectraLink Voice Priority SVP See the Polycom WLAN Compatibility Table for information about APs that support SVP Ethernet switch Interconnects multiple network devices including the NetLink SVP Server the proxy server s wired IP phones and the APs Ethernet switches provide the highest performance networks which can handle combined voice and data traffic and are required when using the NetLink e340 h340 i640 Wireless Telephones Although a single Ethernet switch network is recommended the handsets and the NetLink SVP Server can operate in larger more complex networks including networks with multiple Ethernet switches routers VLANs and or multiple subnets However in such networks it is possible for the quality of service QoS features of the NetLink SVP Server to be compromised and voice quality may suffer Any network that consists of more than a single Ethernet switch should be thoroughly tested to ensure any quality issues are detected Note that the NetLink e340 h340 1640 Wireless Telephones cannot roam from one subnet to another If routers and multiple subnets are in use the handsets must PN 72 1089 02 E doc Page 9 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Teleph
44. handset by pressing the Power On key A series of messages will be displayed as the handset acquires the system The handset should display the user extension 2 Place a call and listen to the audio quality End the call by pressing the End Call key 3 Place a call to the handset and verify ring answer clear transmit and clear receive audio 4 Use the softkeys to verify all softkey programmed features on the handset Press the End Call key Any line indicators should turn off and the extension number display will return If any of these steps fails to operate as described refer to Section 11 Troubleshooting for corrective action PN 72 1089 02 E doc Page 44 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 8 8 1 Diagnostic Tools Run Site Survey Diagnostics Mode and Syslog Mode are three diagnostic tools provided to assist the WLAN administrator in evaluating the functioning of the handset and the system surrounding it Diagnostic tools are enabled in the Admin menu Run Site Survey Site survey is used to evaluate the facility coverage before certifying that an installation is complete It can also be used at any time to evaluate coverage by testing signal strength to gain information about an AP and to scan an area to look for all APs regardless of ESSID The information available through the site survey includes e ESSID e Beacon Inter
45. hen only the PROXYn_MAIL_SUBSCR contact needs to be specified PN 72 1089 02 E doc Page 36 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Parameter Value Description Notes PROXYn _MAIL_NOTIFY NAME XXX XXX XXX XXX Contact from whom mail 3 notification originates 4 or sip name domain AUTH username password Credentials username The dial number or string that see warning note below In general credentials are needed for each registered line 5 identifies the line appearance Generally an extension or phone number password a secure password created by the system administer which enables a handset to register and or function CODECS codec1 codec2 Comma separated list of Defaults to g7 11u g711a if either is supported codecs in order of omitted it will be added to the end of the list preference LINEn username The dial or name n 1 2 3 4 5 The registered contact becomes sip username domain LINEn _PROXY i SIP proxy server for this line n 1 2 3 4 5 i the number of the proxy server 1 2 3 LINEn _CALLID callerid String that displays atthe n 1 2 3 4 5 far end callerid the text that will display as the caller ID on the called handset FAVORITE Dialstring identifier Phonebook list of numbers Up to 8 entries permitted which may be accessible from the Favorites menu divided between
46. hone system The following table summarizes in alphabetical order the status messages Message Description Action 3 chirps audio Handset is not able to communicate with the None This is only a warning the call will best AP probably because that AP has no hand off to the best AP once it becomes bandwidth available available Address Mismatch Handset software download files are Download new software from the incorrect or corrupted SpectraLink website per Software Maintenance ASSERT xxx c The handset has detected a fault from which Record the error code so it can be Line yyy it cannot recover reported Turn the handset off then on again If error persists try registering a different handset to this telephone port If error still persists contact SpectraLink Technical Support and report the error Assoc Failed x X AP MAC address Check handset and AP security settings XXXXXXXXXXXX Handset association was refused by AP Ensure AP is configured per Configuration displays MAC of failing AP Note Try another AP Assoc Timeout x X AP MAC address Check handset and AP security settings XXXXXXXXXXXX Handset did not receive association Ensure AP is configured per Configuration response from AP displays MAC of failing Note AP Try another AP Auth Failed x xX AP MAC address Check handset and AP security settings XXXXXXXXXXXX Handset authentication was refused by AP Ensure AP is config
47. ic scrolling While in alphanumeric mode alphabetic characters can be entered by repeatedly pressing the 1 through 9 keys Punctuation characters are available by repeatedly pressing the asterisk zero 0 or pound keys Row 5 displays the available characters as the key is pressed Pausing will enter the highlighted character in the dial string A space character is available on the pound key or by pressing the gt gt softkey when the insertion point is at the end of the dial string The lt lt and gt gt softkeys may be used to position the insertion point for editing the entry Press the Dele softkey to delete the character prior to the insertion point Insert a character by pressing its key Press the Dial softkey or the Start Call key to initiate the call When the call is answered the screen changes to display outgoing call information as shown in this example 1 Line 1 your dial number To dialed number Hold Rej Mute PN 72 1089 02 E doc Page 39 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Answering a call When the handset rings the line s icon will flash and row 2 will display the line number and your dial number Row 4 will display Fr From and the caller ID of the incoming call This example shows a call coming in on line 1 1 Line 1 your dial number Fr caller ID Answ Rej Press the Star
48. isconnect the first call and return to standby mode PN 72 1089 02 E doc Page 31 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 4 Software License and Protocol Management NetLink Wireless Telephones support a number of different IP protocol integrations All NetLink e340 h340 i640 Wireless Telephones are shipped from SpectraLink with a generic software load that allows them to associate to a wireless LAN and download functional software from a TFTP server The handsets will not function properly without downloading appropriate software The following details the process to properly configure NetLink e340 h340 i640 Wireless Telephones and download software via over the air file transfer 4 1 Requirements A wireless LAN must be properly configured and operational through the use of 802 11b wireless APs A TFTP server must be available on the network in order to load the appropriate software into the handsets Finally ensure that the Battery Pack on the handset is fully charged 4 2 Configuration Process 1 Download the latest NetLink e340 h340 1640 Wireless Telephone IP software from http www polycom com usa en support voice wi fi wi fi html Load the latest version of the SIP code and place it on the TFTP server and ensure the TFTP server is started The four files that are needed must be named slnk_cfg cfg pd11sid bin pd11sid3 bin pd
49. isconnected This is a blind transfer For a consulted transfer press FCN 4 dial the number and then press the Dial softkey When the party answers have your conversation and then press FCN 1 to transfer the held call and disconnect the first call If the second call on the active line appearance is already in use a consulted transfer is made to the party on that call Press FCN 1 to place the first call on hold and converse with the second call Press FCN 1 again to transfer the held call and disconnect both calls Do not disturb Activate the do not disturb feature to reject all incoming calls with a busy indication by pressing FCN 2 The handset will not ring for new incoming calls Press FON 2 again to resume ringing When the do not disturb feature is enabled the standby screen will display Do Not Disturb Voicemail When any proxy has outstanding messages the voicemail icon will display Dial the number assigned to message retrieval and follow system instructions to retrieve messages Alternately if a PROXYn_MAIL_ACCESS value has been configured for the corresponding proxy the voicemail system can also be accessed by pressing the Msg softkey which will appear after selecting a line and before beginning to dial The LINE menu will display a plus indication when there is a new voicemail for that line Indications are cleared when the handset receives notification that all new voicemail messages have been read PN 72 108
50. it and 128 bit Cisco FSR WPA PSK WPA2 PSK Part 15 247 DHCP TFTP G 711 A and mu law SIP 100 mW peak lt 10 mW average Pixel based up to 4 line x 18 character alphanumeric plus line and status indicators 5 5 x2 0 x 0 9 14 0 x 5 1x 2 3 cm 5 9 x 2 2 x 1 0 15 0 x 5 6 x2 5 cm 4 2 ounces 119 0 g 6 0 ounces 170 1 g 4 hours talk time 80 hours standby 30 hours standby if push to talk PTT is enabled 1 The NetLink e340 Wireless Telephone is shown The NetLink h340 Wireless Telephone s specifications are identical to the NetLink e340 Wireless Telephone s specifications PN 72 1089 02 E doc Page 11 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 2 7 Handset Display Line indicators Left Down arrow Earpiece Voicemail or Download amp Right Up arrow Signal strength l Up Dal Z Aip Battery Select a Shortcut Menu amp l Main display area Down Aaaa Bbbb Cccc Dddd ri fal Softkey A Softkey D Softkey B Softkey C Alphanumeric The NetLink e340 h340 1640 Wireless Telephones support a two to four line display of up to 19 alphanumeric characters Display information provided by the proxy server when the handset is off hook such as calling party identification will be processed and put on the handset display Line indicators The line indicators on the handset will conver
51. l European L regulatory rules Check with your wireless LAN administrator or supplier regarding which domain to enter in these countries Transmit Power Available Transmit Power is regulated by domain The Regulatory Domain setting above affects the options available for this setting The default setting is Maximum which in North America is 100 mW The Maximum in other domains is 30 mW Transmit Power may be set to a lower number if necessary by selecting one of the other levels If changed from the default ensure the Transmit Power setting is the same on all handsets and all APs Power is limited to 30mW in regulatory domains other than North America See Appendix A for the full list of certified countries and the corresponding A domain for each Diagnostics Run Site Survey The Site Survey mode is activated by selecting this option The site survey starts running immediately upon selecting this option See the Dzagnostic Tools section for mote information about site survey Diagnostics Mode See the Diagnostic Tools section for a detailed explanation of the Diagnostics Mode options Syslog Mode See the Diagnostic Tools section for a detailed explanation of the Syslog Mode options Restore Defaults The Restore Defaults option will set all user and administrative parameters except License Option to their factory defaults 3 2 User defined Preferences The following user defined preferences are also covered in the NetLink 34
52. l of the configuration information can be contained in either file Any information in the specific file that conflicts with the information in the generic file will take precedence over that in the generic file Authentication information will be accepted from both files For ease of administration it is recommended both file types be utilized Guidelines e The files are in plain text US ASCII The general form of the configuration file data is parameter value e The generic filename must be SIP_allusers cfg e Each specific filename must have the form of SIP_username cfg where username is as assigned to each individual user by the system administrator See STP Registration in Section 3 1 The Admin Menu e Username parameters are alphanumeric no spaces no punctuation case is ignored 1 16 characters e Generic file information should contain proxy server information and other SIP system data e Specific file information should contain data specific to each user such as authentication credentials and line appearance data e Some parameter lines accept more than one value separated by a colon or semicolon character as defined in the following table e Any line that begins with a pound sign is ignored e In general space characters are ignored Space characters may be included in string values by replacing the space with 20 e If necessary other special characters may be included by using a hexadecimal rep
53. lar AP may be filled If this happens the user will hear three chirps from the handset The user can wait until another user terminates a call or move within range of another AP and try the call again If a user is on a call and moves into an area where capacity is full the system attempts to find another AP Due to range limitations this may be the same as moving out of range Transmission obstructions Prior to system installation the best location for APs for optimum transmission coverage should have been determined However small pockets of obstruction may still be present or obstructions may be introduced into the facility after system installation This loss of service can be restored by moving out of the obstructed area ot by adding rearranging APs Configuration Problems Certain problems are associated with improper configuration of either the SIP system or the handset Configuration problems are generally corrected by changing the configuration on the SIP system or on the handset There may also be incorrect programming of the AP See the Configuration Guide for the AP in use at the site PN 72 1089 02 E doc Page 55 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 11 3 Handset Status Messages NetLink Wireless Telephone status messages provide information about the NetLink e340 h340 i1640 Wireless Telephone s communication with the AP and host telep
54. ll the battery icon displays and a soft Battery Low beep audio beep will be heard when the user is on the handset and the battery charge is low User has 15 30 minutes of battery life left The Battery Pack can be changed while the Call is still in progress Do not press End Call Place call on Hold or Park Quickly remove the discharged battery and replace with a charged battery power on the handset and press Start Call to resume the call in progress Not in call The battery icon displays whenever the battery charge is low The message Battery Low and a beep indicate a critically low battery charge when user is not on the handset The handset will not work until the Battery Pack is charged Battery Failure The Battery Pack is not functioning Replace the Battery Pack with a new or confirmed SpectraLink Battery Pack Only SpectraLink Battery Packs will work Battery Failed Battery Pack is damaged or incompatible with handset Replace the Battery Pack with a new or confirmed SpectraLink Battery Pack Only SpectraLink Battery Packs will work Can t Renew DHCP y y DHCP server IP address Configuration problem Check the IP YYY YYY YVY YYy DHCP server is not responding to initial address configuration in the DHCP server renewal attempt Charging The handset is charging in the desktop No action needed charger Charge Complete The handset is now fully charged No action needed Checking Co
55. m usa en support voice voice html For Return Material Authorization rmacoordinator polycom com PN 72 1089 02 E doc Page 4 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 1 4 Icons and Conventions This manual uses the following icons and conventions Caution Follow these instructions carefully to avoid danger A Note these instructions carefully NORM This typeface indicates a key label or button on SpectraLink hardware PN 72 1089 02 E doc Page 5 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 2 2 1 2 2 4 NetLink Wireless Telephone Overview The NetLink e340 h340 i640 Wireless Telephones are mobile handsets for workplace IP telephone systems The handsets operate over an 802 11b wireless Ethernet LAN providing users a wireless voice over IP VoIP extension By seamlessly integrating into a SIP environment handset users are provided with high quality mobile voice communications throughout the workplace The handset gives users the freedom to roam throughout the workplace while providing all the features and functionality of a SIP desk phone The handsets reside on the wireless LAN with other wireless devices using direct sequence spread spectrum DSSS radio technology The handset radio transmits and receives packets at up to 11 Mb s In the SIP environment the ha
56. n failures since power up ReAssocFail AssocCount nonnonn ReAssocCount nnnnn AssocFfFailure nnnnn ReAssocFail nnnnn Screen 5 e Security error count since power up Sec ErrCount e MAC sequence number of frame with last security error LstSecErrSeq mk e n o ro om O s m O Oo ns os Qos ss ss ss ss ss PN 72 1089 02 E doc Page 49 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 8 3 4 Syslog Mode A syslog server must be present on the network in order for the handset to send the log messages and have them saved The syslog server will be found with DHCP option 7 if the handset is using DHCP If static addresses are configured the syslog server s IP address can be configured statically in the Admin menu If the syslog server address is blank 000 000 000 000 or 255 255 255 255 or the handset is using DHCP and no option 7 is received from the DHCP server the handset will not send any syslog messages Admin menu options e Disabled turns syslog off e Errors causes the handset to log only events that are considered to be an error see below e Events logs all errors plus also some other interesting events see below e Full logs all the above plus a running stream of other quality information see below The table below lists the syslog messages and which level of logging will produce them
57. ndsets support up to three proxy servers Each handset may have five line appearances and two calls per line Each handset may have up to 10 sets of credentials to identify itself by current user SpectraLink Voice Priority SVP and QoS The NetLink SVP Server is an Ethernet LAN device that works with the AP to provide quality of service QoS on the wireless LAN Voice packets to and from the NetLink Wireless Telephones are intercepted by the NetLink SVP Server and encapsulated for prioritization as they are routed to and from a SIP proxy server See the SpectraLink 8000 SVP Server Administration Guide for SIP document for detailed information about this device Security NetLink Wireless Telephones support the 802 111 standard including Wi Fi Protected Access WPA and WPA2 in the pre shared key PSK mode As vendors introduce access point APs that are eligible to become Wi Fi CERTIFIED for WPA PSK and or WPA2 PSK SpectraLink will determine compatibility with the NetLink Wireless Telephones and include these APs on the Ne Link Wireless Telephone WLAN Compatibility List NetLink Wireless Telephones support basic WMM as part of the 802 11e standard If the AP supports WMM the handset automatically discovers and uses it WMM does not replace the NetLink SVP Server as described in the first paragraph WMM settings must be configured on the NetLink SVP Server The NetLink e340 h340 i640 Wireless Telephone supports Wired Equivalent Privacy
58. ned proxy server specific actions based on known behavior for Asterisk specific proxy types Only the three shown values may be used Omit this parameter if the value is not one of these recognized settings PROXYn_KEYPRESS_ 2833 enable Controls generation of in n 1 2 3 disable stream RFC2833 formatted key press events PROXYn_KEYPRESS_INFO enable Controls generation of SIP n 1 2 3 disable INFO requests to the SIP server for keypress events PROXYn_HOLD_IPO enable Controls setting of the n 1 2 3 disable media stream IP destination Use for compatibility with older SIP servers address to 0 zero whena that may not recognize newer stream call is put on hold attribute parameters for HOLD status PROXYn _MAIL_SUBSCR name xxx xxx xxx xxx Contact to whom the n 1 2 3 handset should subscribe name mail server contact name or for mail notification sip name domain XXX XXX XXX XXX IP4 address Domain where the mail resides2 PROXYn_MAIL_ACCESS MAME XXX XXX XXX XXX or sip name domain Contact to whom the handset should invite to access the mail center See above 2 For mail notifications in general you will need to define only one contact parameter for each proxy If the proxy server automatically creates and renews subscriptions when the handset registers then only the PROXYn _MAIL_NOTIFY contact need be specified If the handset must subscribe to a particular contact to get mail notification t
59. nk Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 2 6 NetLink Wireless Telephone Specifications Line indicators Lef Down arrow Earpiece Line indicators 7 Voicemail or RightUp arrow Left Down arrow ji Download amp iai aiio Signal strength Voicemailor _ IUS p arrow Download Battery Up iK ed IT Battery Select E Shortcut Menu amp Signal strength Shortcut Menu amp Main display area AEri y Main display area O diseseseso Down Softkey Function Push to talk display area radio control Softkey A Softkey D Softkey Function Softkey B Softkey C display area Power On Power Off Softkey D Start Call End Call Softkey C Menu __ Power Off End Call Menu Battery release Battery release Function Line Line Microphone Microphone Charging contacts NetLink e340 h340 Wireless Telephone Radio frequency Transmission type Transmit data rate Radio QoS Wireless security FCC certification Management Voice encoding VoIP Protocols Transmit power Display e340 h340 dimensions i640 dimensions e340 h340 weight i640 weight Battery capacity Headset jack Charging contacts NetLink i640 Wireless Telephone 2 4000 2 4835 GHz Direct sequence spread spectrum DSSS Up to 11 Mb s SpectraLink Voice Priority SVP Wired Equivalent Privacy WEP 40 b
60. nments High for moderate background noise or Severe for extremely noisy conditions If you use High or Severe modes in a quiet environment the person on the other end of the line may find it difficult to hear your voice Key Tones Key Tones may be turned on or off and determine whether tones play when keys are pressed Key Tones are enabled by default Warning Tones The handset plays various Warning Tones such as system up or down out of range etc These tones may be turned on or off and are enabled by default Display Contrast The display may need to be adjusted for different lighting situations Contrast may be set by pressing the Up and Down side buttons until the desired contrast is displayed and then pressing the OK softkey Keypad Autolock The handset may be set to lock the keypad automatically when in standby mode The automatic locking function of the keypad may be disabled the default or adjusted for a 5 10 or 20 second delay before locking System Info Phone IP Addr Displays the IP address currently assigned to the handset Server IP Addr Displays the IP address of the NetLink SVP Server and the OAI Server if installed Firmware Version displays the software version running the handset The MAC address is the hardware identification number and is set at the factory Three code numbers correspond to the three files that each version uses MAC address downloader code functional code phintl file Ok
61. ocol for the control of voice over IP VoIP calls via a proxy server s SpectraLink Corporation Model Numbers This document covers the following registered model numbers NetLink e340 h340 Wireless Telephone NetLink i640 Wireless Telephone Related Documents SpectraLink 8000 SVP Server Administration Guide for SIP 1725 36033 001 Available at http www polycom com usa en support voice wi fi spectralink 8000_svp_server html Polycom WLAN Compatibility Table 1725 36040 001 Access Point Configuration Guide 1725 36xxx 001 where xxx indicates a number corresponding to the type of access point Available at http www polycom com usa en support voice wi fi wi_fi_interoperability html Deploying Enterprise Grade Wi Fi Telephony white paper Available at http www polycom com common documents products voice mobile bestpracti ces SLNK 032708 pdf Open Application Interface OAL Specification Version 2 0 12 0052 00 NetLink Wireless Telephones SIP User Agent Features and Standards 12 1089 01 Technical specifications available by request Please contact Customer Support Customer Support Hotline SpectraLink wants you to have a successful installation If you have questions please contact our Customer Support Hotline at 800 775 5330 The hotline is open Monday through Friday 6 a m to 6 p m Mountain time For Technical Support technicalsupport polycom com For Knowledge Base http www polycom co
62. on No ESSID Auto learn not supported or Verify the ESSID of the wireless LAN and incorrect ESSID enter or Autolearn it again if required AP does not support appropriate data rates Check the AP configuration against Configuration Note for AP Out of range Try getting closer to an AP Check to see if other handsets are working within the same range of an AP If so check the ESSID of this handset Incorrect Security settings Verify that all the Security settings in the handset match those in the APs No Net Found x x AP MAC address Check AP and handset network settings XXXXXXXXXXXX Yyy yy AP signal strength Handset cannot find a suitable AP displays MAC and signal strength of best non suitable AP found such as ESSID Security Reg domain and Tx power Ensure APs are configured per Configuration Note Try Site Survey mode to determine a more specific cause No PBX Response The handset has exceeded its retransmission limit with no ACK response from proxy server Verify that proxy server IP address and port are properly configured No Reg Domain Regulatory Domain Not Set Configure the Regulatory Domain of the handset No SVP IP The handset is configured for Static IP as Enter a valid NetLink SVP server IP address opposed to use DHCP and no valid in the configuration setting or change to NetLink SVP Server address has been use DHCP entered No SVP Respon
63. one with SIP only use APs attached to a single subnet or be powered off and back on to switch to a different subnet SIP server The SIP server is a component from a third party vendor that provides access to telephony services The handsets can recognize up to three distinct SIP servers in a single system The handsets can operate with SIP proxy servers such as SER SIP Extensible Router or with SIP Back to Back User Agents B2BUA the most common form of SIP server for PBX based systems The handsets can also operate with no SIP server at all In this case the IP address location services provided by the SIP server are not available so direct IP address dialing must be used The SIP proxy server connects to another device such as a PBX or gateway and from there other wired phones and the PSTN SIP phone The optional wired LAN desksets such as those provided by Cisco Inter Tel and Polycom TFTP server Required in the system to distribute software to the handsets May be on a different subnet than the gateway APs and or handsets SIP TFTP server Required in the system to deliver SIP configuration parameters to the SIP handset whenever a SIP handset is powered up The location of the SIP TFTP server is separately specified in SIP handset administration parameters See Section 4 1 The Admin Menu Normally the SIP TFTP server is the same as the network TFTP server see above PN 72 1089 02 E doc Page 10 SpectraLi
64. ot accept broadcast ESSID or if there are overlapping wireless systems in use at the site enter the correct ESSID manually Security 4 4 NONE disables any 802 11 encryption or security authentication mechanisms For WEP WPA PSK and WPA2 PSK set each of the following options to match exactly the settings in the APs Encryption codes display as they are entered For security reasons codes will not display when a user returns to the Admin menu Encryption options WEP Wired Equivalent Privacy is a wireless encryption protocol that encrypts data frames on the wireless medium allowing for greater security in the wireless network If WEP is required at this site you must configure each handset to correspond with the encryption protocol set up in the APs Select the entries from the options below to enable the handset to acquire the system Authentication Select either Open System or Shared Key WEP On Off Select either WEP Off or WEP On PN 72 1089 02 E doc Page 22 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 4 Key Information Default Key Enter the key number specified for use by the handsets This will be 1 through 4 Key Length Select either 40 bit or 128 bit depending on the key length specified for use at this location Key 1 through 4 Scroll to the key option that corresponds to the Default Key that was entered above Enter the encryption key as
65. r 4 DHCP Error 5 The handset cannot locate a DHCP server It will try every four seconds until a server is located The handset has not received a response from the server for a request to an IP address It will retry until a server is found The server refuses to lease the handset an IP address It will keep trying The server offered the handset a lease that is too short The minimum lease time is 10 minutes but SpectraLink Engineers recommend at least one hour minimum lease time The handset will stop trying Reconfigure the server and power cycle the handset Failure during WEP Key rotation process proprietary feature DHCP Lease Exp y y DHCP server IP address The handset failed to renew its DHCP YYY YVY YVY YY DHCP is not responding to renewal attempts lease either because the DHCP server is at least one renewal succeeded not running or because the configuration At SeSt One Te i has been changed by the administrator The handset will attempt to negotiate a new lease which will either work or it will change to one of the above DHOP errors 1 through 4 DHCP NACK error y y DHCP server IP address The DHCP lease currently in use by the YYY YYY YVY YYy DHCP server explicitly refused renewal handset is no longer valid which forces the handset to restart This problem should resolve itself on the restart If it does not the problem is in the DHCP server DL Not On Sector Handset software
66. r example downloading from a website Upgrading handsets After software updates are obtained from SpectraLink they must be transferred to the appropriate location in the LAN to update the code used by the handsets NetLink e340 h340 i640 Wireless Telephones allow over the air transfer of software updates from the designated TFTP server to the handsets The downloader function in the handset checks its software version every time the handset is turned on If there is any discrepancy the handset immediately begins to download the update Normal download messages When the handset is powered on it displays a series of messages indicating that it is searching for new software checking the versions and downloading The normal message progression is Message Description Checking Code Handset is contacting the TFTP server to determine if it has a newer version of software that should be downloaded Erasing Memory Handset has determined that a download should occur and is erasing the current software from memory This message also displays a progress bar When the progress bar fills the display line the erase operation is complete Updating Code Handset is downloading new software into memory The number icons at the bottom of the display indicate which file number is currently being downloaded This message also displays a progress bar When the progress bar fills the display line the update operation is complete
67. reless Telephone The NetLink e340 h340 1640 Wireless Telephone is a lightweight durable handset specifically designed for mobile workplace use within a facility using SIP and an 802 11 wireless LAN The handsets are to be used on premises they are not cellular or satellite phones NetLink e340 h340 i640 Wireless Telephones use ditect sequence spread spectrum radio technology DSSS to transmit audio packets over witeless LAN APs that support SpectraLink Voice Priority SVP NetLink SVP Server SVP is the SpectraLink quality of service QoS mechanism that is implemented in the AP to enhance voice quality over the wireless network SVP gives preference to voice packets over data packets on the wireless medium increasing the probability that all voice packets are transmitted efficiently and with minimum or no delay SVP is fully compatible with the IEEE 802 11b standard The NetLink SVP Server is an Ethernet LAN appliance that works with the AP to provide QoS on the wireless LAN All SIP packets to and from the NetLink 340 h340 i1640 Wireless Telephones pass through the NetLink SVP Server and are encapsulated for prioritization as they are routed to and from other SIP devices Access points Supplied by third party vendors APs provide the connection between the wited Ethernet LAN and the wireless 802 11 LAN Access points must be positioned in all areas where handsets will be used The number and placement of APs will affect the covera
68. resentation ohh where hh is the representation of the character e Lines may appear in any order although maintenance may be simplified by preserving the order in the supplied example file Program each of the files according to the following instructions PN 72 1089 02 E doc Page 35 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP The generic file sip_allusers cfg The generic configuration file provides system information common to all handsets The handset files e g sip_JohnDoe cfg The handset configuration file provides specific information for the handset to identify itself and communicate to other phones Each handset must have its own file with a unique filename Use the same parameters as the generic file when programming the handset files Use the following parameters when programming the configuration files Parameter Value Description Notes PROXYn_ADDR XXX XXX XXX XXX Pppp or proxyname pppp Proxy address n 1 2 3 XXX XXX XXX XXX IP4 address pppp port optional 5060 is the default proxyname computer name DHCP only PROXYn _DOMAIN Domain name Domain served by this proxy n 1 2 3 server DOMAIN example spectralink com Can be omitted if the proxy does not act as a domain server PROXYn_TYPE Inter Tel Specify the manufacturer of Used by the handset to perform proxy SER each defi
69. ress found in DHCP response or NetLink SVP Server address found via DNS lookup 12345 All networking functions are complete notably DHCP and the handset is proceeding with establishing the SRP link to the NetLink SVP Server 1234 The SRP link is established all network stack initialization is complete proceeding with application specific initialization 123 SIP application startup Icon 3 is extinguished if a generic SIP config file is found 12 Icon 2 is extinguished if a handset specific SIP config file is found no icons Handset is attempting to register each of the specified line contacts Registering no icons EXT XXXXX Handset has registered with at least one contact on one proxy server Initialization is complete The handset is in standby mode ready to receive and place calls The line one contact is displayed During the last three steps of this process the handset contacts the SIP TFTP server and downloads general information about the proxy server s downloads specific PN 72 1089 02 E doc Page 13 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 2 9 information pertaining to the handset registers with the proxy server s and verifies handset credentials Once this process is complete the handset is ready to use If the username and password have not been defined in the Admin menu you will be prompted to enter both of these item
70. rong Code Type The software loaded into the handset is Replace the software image on the TFTP incorrect for this model phone server with software that is correct for the handset model PN 72 1089 02 E doc Page 62 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 12 AppendixA This table details the specifications for regulatory domain settings SpectraLink recommends that you check with local authorities for the latest status of their national regulations for both 2 4 and 5 GHz wireless LANs Domain Band WMM Preferred Max Power Limit Countries Identifier Channels peak power 01 2 4000 2 4745 mHz 1 11 100mW 20dBm Argentina Canada Mexico Taiwan US 02 2 4000 2 4845 mHz 1 13 100mW 20dBm Australia Europe Hong Kong Japan New Zealand Singapore 03 reserved 04 2 4445 2 4745 mHz 10 11 30mW 15dBm Spain 05 2 4145 2 4845 mHz 10 13 30mW 15dBm France 06 2 4000 2 4845 mHz 1 13 30mW 15dBm Korea PN 72 1089 02 E doc Page 63 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Access point Coverage 47 Coverage test 52 Access point description 9 Automatic Learn 22 Capacity 55 Checking code 53 Customer Support Hotline 4 Download messages Failure or Recover 54 Normal 53 Erasing memor
71. s and the normal off hook proxy server display The numeric icon at the top of the display indicates what screen number is being displayed For example the first time the MENU key is pressed the 1 icon is shown and the first four counters are displayed The next time it is pressed the 2 icon is shown and the next four counters are displayed The counters will be cycled through in this fashion until there are no more counters to be displayed After all the counters have been displayed the screen returns to the normal off hook proxy server screen Note that the normal used of the MENU key is not available if Diagnostics Mode is enabled The information provided by the Diagnostics Mode includes Screen 1 e Missed receive packet count since power up MissedRcevCnt e Missed transmit packet count since power up MissedXmtCnt e Receive retry count since power up RxRetryCount e Transmit retry count since power up I xRetryCount MissedRevCnt nnnnn MissedXmt Cnt nnnnn RxRetryCount nnnnn TxRetryCount nnnnn PN 72 1089 02 E doc Page 47 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Screen 2 e Jitter is the average error or wobble in received packet timing in microseconds e Last successful transmit data rate LastRate e Gateway type GatewyType Jitter nnnn n Last Rate nnnn n GatewyType mnemo Where mnemo a mnemonic that
72. s before the extension number can display The user name must correspond to the configuration file that contains user specific information If the file is not found an error message will appear and the handset will restart See Section 6 1 SIP TFTP Server Configuration Files Handset Modes Standby mode on hook In standby mode the handset is waiting for an incoming call or for the user to place an outgoing call The extension number is shown on the display and there is no dial tone In this mode the handset is conserving battery power and wireless LAN bandwidth When an incoming call occurs the handset will ring and the handset enters the active mode until the call is answered by pressing the Start Call key or the Answ softkey The handset will ring according to user preference as specified in the standby menus The ringing can be silenced by pressing the End Call key If you do not wish to accept the call press the Rej softkey The SIP server if present will redirect the call as configured by the system administrator often to voicemail Treated like the handset is busy Active mode off hook The handset is in the active mode when an incoming call is answered or when it is in communication with the SIP server without being in an active call When an incoming call occurs during an active call the handset will play the second call ringing sound until the call is answered the caller hangs up or the call transfers to voicemail I
73. s given in the previous Diagnostic Tools section The installation may need some adjustments Note any areas where coverage is conflicting or inadequate Note any system difficulties and work with your wireless LAN and or LAN system administrator to determine the cause and possible remedy See Section 11 Troubleshooting for clues to possible sources of difficulties If any adjustments are made to the system re test the device in the same vicinity to determine if the difficulty is resolved The installer should not leave the site before performing installation verification These tests must be performed in typical operating conditions especially if heavy loads occur Testing sequence and procedure is different for every installation Generally you should organize the test according to area and volume placing numerous calls to others who can listen while you perform coverage tests Note any areas with excessive static or clarity problems and report it to a SpectraLink service engineer The coverage test will also require you to put the handset in Site Survey mode and walk the entire coverage area to verify all APs Conducting a Site Survey Conduct a site survey of the installation by walking the site looking for interfering 802 11 systems adequate coverage and channel assignment and correct AP configuration 1 Referring to Section 8 1 Run Site Survey put a handset into Site Survey in the Any Smry ESSID mode Walk throughout the site
74. s is automatically assigned if DHCP is used If using Static IP configuration you must obtain a unique IP Address for each handset from your network administrator Proxy Server IP The IP address of the proxy server Configure this address only if Static IP addressing is used If DHCP is used the IP address does not need to be configured but instead is obtained from DHCP option 43 SVP Server IP The IP address of the NetLink SVP Server If using Static IP configuration this is simply the IP address of the NetLink SVP Server Note that the NetLink SVP Server must be statically configured to have a permanent IP address If DHCP is being used the handset will try the following in order the DHCP option 151 then a DNS lookup of SLNKSVP2 if the DHCP options 6 DNS server and 15 Domain Name are configured TFTP Server IP The IP address of a TFTP server on your network which holds software images for updating the handsets and contains the handset files If this feature is configured not set to 0 0 0 0 or 255 255 255 255 with either Static IP configuration or using DHCP option 66 TFTP server or the boot server next server siaddr field the handset will check for newer software each time it is powered on or comes back into range of your network This check takes only a second and ensures that all handsets in your network are kept up to date with the same version of software SIP TFTP Server IP The IP address of a TFTP server on your ne
75. se y y SVP Server IP address This may be caused by bad radio reception YYY YVY YVY YY Handset has lost contact with the SVP Server ora problem with the NetLink SVP Server The handset will keep trying to fix the problem for 20 seconds and the message may clear by itself If it does not the handset will restart Report this problem to the system administrator if it keeps happening PN 72 1089 02 E doc Page 60 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Message Description Action No SVP Server Handset can t locate NetLink SVP Server IP address configuration of NetLink SVP Server is wrong or missing NetLink SVP Server is not working Check error status screen on NetLink SVP Server No LAN connection at the NetLink SVP Verify NetLink SVP Server connection to Server LAN No SVP Server Handset unable to perform DNS lookup for The network administrator must verify that No DNS Entry SVP Server server had no entry for SVP a proper IP address has been entered for Server the SVP Server DHCP option No SVP Server Handset unable to perform DNS lookup for The network administrator must verify No DNS IP SVP Server no IP address for DNS server proper DHCP server operation No SW Found A required software component has not been Check that the handset license type has a identified corresponding entry in the sInk_cfg cf
76. soeectraLink NetLink e340 h340 i640 Wireless Telephones with Session Initiation Protocol SIP Configuration and Administration Part Number 72 1089 02 Issue E SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Trademark Information Polycom and the logo designs SpectraLink LinkPlus Link NetLink SVP Are trademarks and registered trademarks of Polycom Inc in the United States of America and various countries All other trademarks used herein are the property of their respective owners Patent Information The accompanying product is protected by one or more US and foreign patents and or pending patent applications held by Polycom Inc Copyright Notice Copyright 1998 to 2008 Polycom Inc All rights reserved under the International and pan American copyright Conventions No part of this manual or the software described herein may be reproduced or transmitted in any form or by any means or translated into another language or format in whole or in part without the express written permission of Polycom Inc Do not remove or allow any third party to remove any product identification copyright or other notices Every effort has been made to ensure that the information in this document is accurate Polycom Inc is not responsible for printing or clerical errors Information in this document is subject to change without notice and
77. ss Telephone with SIP To access the second call dial tone press LINE the line number Dial the number to place the second call When a second call is active on the same line appearance the second call appears below the first on the handset display Use LINE the line number to toggle between calls The selected call is in bold type the other call is faded The following example shows an active incoming call as call one on line 1 Fr or From and an outgoing call on hold as call two on line 1 To The bold text on row 4 indicates that call one is the currently selected call and that any softkeys or menu functions will apply to call one The asterisk on row 4 indicates that audio is currently flowing for call one 1 Line 1 your dial number Fr caller ID of caller To number you dialed Hold Mute End Call waiting If another call comes in on a different line the called line icon flashes and a tone sounds in the audio stream In this example a call is coming in on line 2 and the line 2 icon is flashing 12 Line 1 your dial number Fr caller ID Hold Mute End To view the caller ID of the incoming call without interrupting the active call press LINE the line number The display now shows information about the incoming call and you will continue hearing audio on the first call 12 Line 2 your dial number Fr caller ID Answ Rej Press Answ or
78. stem DNS an industry standard protocol locates computers on an IP based network IP networks rely on number based addresses to move information on the network However it is easier to remember friendly names than number based addresses so it is necessary to translate user friendly names into addresses that the network can recognize The handset will use DNS to automatically translate names into IP addresses for the TFTP server and NetLink SVP Server In DHCP mode the SIP handset will use DNS to look up an address for the logical name siptftp to locate the SIP TFTP file server If this logical name is undefined then the address specified by option 66 is used for the SIP TFTP server PN 72 1089 02 E doc Page 34 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 6 6 1 SIP Handset Features In order for the handset to function in the SIP environment it downloads two files from the root directory of the SIP TFTP server during startup The first file contains generic system information and is downloaded by every handset during the power up sequence A second file unique for each handset is then downloaded It contains specific information for each handset such as username password and line appearances Both of these files must be written locally SIP TFTP Server Configuration Files The two file types generic and specific are identical in format Any or al
79. t Call key or the Answ softkey to answer the call Press Rej to reject the call and allow the SIP server to redirect the call elsewhere usually to voicemail When the call is answered an asterisk displays at the start of row 4 which indicates that this line is in an active call with established audio connection The softkeys for Hold and Mute appear 1 Line 1 your dial number Fr caller ID Hold Mute End When a call is placed on hold an equal character replaces the asterisk and the Rsme softkey displays 1 Line 1 your dial number Fr caller ID Rsme Mute End When the handset is muted an x character replaces the asterisk Press the Mute softkey again to restore audio pickup 1 Line 1 your dial number xFr caller ID Hold Mute End Silence the ring Press the End Call key to silence the loud ring and convert to in ear ringing Loud ringing will resume with the next incoming call recetved while the handset is in standby mode Placing a second call on the same line Only outgoing calls are permitted as the second call on a given line If there is an incoming call to the number assigned to the line the caller will get a busy tone and be routed to voicemail or to the second appearance of that call number if defined PN 72 1089 02 E doc Page 40 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wirele
80. t received Payloads missed rate over last 5 seconds Payloads late Payloads late rate over last 5 seconds Average jitter Audio error threshold exceeded Same as audio stats Sent if payloads missed rate or payloads late rate exceeds 2 or if the average jitter is over 2 msec Radio stats AP MAC AP signal strength Directed packets sent Directed packets received Multicast packets sent Multicast packets received Broadcast packets sent Broadcast packets received TX dropped count TX drop rate over last 5 seconds TX retry count TX retry rate over last 5 seconds RX retry count RX retry rate over last 5 seconds Radio error threshold exceeded Same as radio stats Sent if TX drop rate exceeds 2 or TX or RX retry rate exceeds 5 Messages are formatted like the following example Jan 1 00 01 26 72 0090 7a02 2a1b 172 16 0 46 001a RStat AP 00 40 96 48 1D 0C 56 dBm Sent 783523 Recvd 791342 MSnt 245 MRcd 5674 BSnt 43 BRcd 10783 TX drop 43 0 0 TX retry 578 1 2 RX retry 1217 1 6 PN 72 1089 02 E doc Page 51 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 9 9 1 Certifying the Handsets Prior to determining that an installation is complete test the handsets following the sequence given in the previous Testing a Handset section and conduct a Site Survey mode test according to the direction
81. t to a solid or flashing number to indicate the line is in use or ringing The number or text associated with the line is displayed on the handset by pressing the LINE key Signal strength The signal strength icon indicates the strength of the signal from the AP and can assist the user in determining if the handset is moving out of range It is always present on the display in the upper left corner Battery charge The battery icon indicates the amount of charge remaining in the Battery Pack There are three levels and when only one level remains the Battery Pack needs to be charged It is always present on the display in the upper right corner Voicemail The voicemail icon is activated whenever any of the specified mail contacts see SIP configuration files sends notification to the handset that new messages are available By activating the LINE menu and observing which lines are flagged with a plus sign the user can determine which proxy has outstanding mail The system administrator defines access to voicemail Download Indicates that the handset is checking for or downloading code This icon only appears while the handset is running the over the air downloader It appears to the right of the signal strength icon in the same location as the voicemail icon Ringing and tones The ringing type normal or vibrate is selected by the handset user The audible and vibrating ringer on the handset will follow the protocol command provi
82. tLink e340 h340 i640 Wireless Telephone with SIP documentation for information about administering the OAI Gateway and the services it can provide If you have an OAI Gateway installed in your system OAI may be optionally enabled in each handset You may select whether the handset should attempt to connect to the NetLink OAI Gateway by choosing either the Enable or Disable options in this menu If OAT is enabled and an IP address called the OAI Server IP is available to the handset either via DHCP or Static IP configuration the handset will communicate with the OAI Gateway at power on and periodically while it is powered on If you don t have a NetLink OAI Gateway installed at your site you should disable the OAI feature to preserve network bandwidth and battery life Push to talk PTT PTT is available in the 1640 handset only All eight PTT channels are allowed by default To toggle the allowed status of any channel select Allowed Channels scroll to the channel to be disallowed and press the Select side button Allowed channels are displayed with an in the left column Only those channels allowed in the Admin menu will appear on the Standby menu where they can be enabled or disabled by the end user To disallow PTT entirely select Allow Disallow scroll to and select Disallow PTT Admin Password 4 The Admin Password controls access to the administration functions in the Admin menu The password must be set in each
83. the call When using the Favorites menu to perform a blind transfer to someone on the list select an entry from the Favorites menu and then press FCN and select Transfer Favorites Feature Activation If you want to Then Press START Listen for dial tone Press Favr softkey Use the side buttons to find and select desired entry Edit entry if needed Press START to place the call Place a call from Favorites menu oar WN Transfer a call 1 While in a call press FCN and then select Transfer or press the shortcut blind key 1 The current call will be placed on hold A new call will be started and you will hear a dial tone 2 Press the digits for the number to which you wish to transfer the call or press the Favr softkey and select an entry from the Favorites menu 3 Press FCN 1 again The call will be transferred to the number that you have entered and your call will be disconnected Transfer a call 1 While in a call press FCN and then select Transfer or press the shortcut consulted key 1 The current call will be placed on hold A new call will be started and you will hear a dial tone 2 Press the digits for the number to which you wish to transfer the call or press the Favr softkey and select an entry from the Favorites menu 3 Press Dial to establish a second call 4 When the party answers have your conversation and then press FCN 11 to transfer the held call and d
84. to system settings Only the handset being configured is affected by the Admin menu settings The Wireless Telephone user may select several usability options from the Standby menu described below in the User defined Preferences section This information is also provided in the end user manual The NetLink Configuration Cradle is an accessory device designed to automate configuration of e340 h340 i1640 NetLink Wireless Telephones The Configuration Cradle is connected to a PC via a serial cable A downloadable Configuration Cradle program runs on the PC and enables the system administrator to establish and store configuration options for system group and user levels A configuration plan may be set up in the program and downloaded into a handset or a configured handset may be placed in the cradle and its configuration may be uploaded and edited or saved Please see your service representative or contact SpectraLink Customer Service for more information about this time saving device The Admin Menu The Admin menu contains configuration options that are stored locally on each handset Each handset is independent and if the default settings are not desired the Admin options must be set in each handset requiring different settings Opening the Admin menu 1 With the handset powered off press and hold the Power Off key While holding the Power Off key press and release the Power On key 2 The first option on the Admin menu displays If
85. tomer Support Hotline 4 1 4 Icons and Conventions 5 2 NetLink Wireless Telephone Overview 6 2 1 SpectraLink Voice Priority SVP and QoS 6 2 2 Security 6 2 3 Quick Start Guide 7 2 4 System Diagram 8 2 5 System Components 9 2 6 NetLink Wireless Telephone Specifications 11 2 7 Handset Display 12 2 8 Startup Sequence 13 2 9 Handset Modes 14 2 10 Handset Displays 15 3 NetLink Wireless Telephone Configuration 16 3 1 The Admin Menu 16 3 2 User defined Preferences 24 3 3 The Favorites Menu 31 4 Software License and Protocol Management 32 4 1 Requirements 32 4 2 Configuration Process 32 5 SIP Integration Factors 34 6 SIP Handset Features 35 6 1 SIP TFTP Server Configuration Files 35 6 2 The Handset Display 38 6 3 Using the SIP Handset 38 7 Testing a Handset 44 8 Diagnostic Tools 45 8 1 Run Site Survey 45 8 2 Diagnostics Mode 47 8 3 Syslog Mode 50 9 Certifying the Handsets 52 9 1 Conducting a Site Survey 52 10 Software Maintenance 53 11 Troubleshooting 55 11 1 Access Point Problems 55 11 2 Configuration Problems 55 11 3 Handset Status Messages 56 12 AppendixA 63 PN 72 1089 02 E doc Page 3 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP 1 1 1 1 2 1 3 About This Document This document explains how to configure and maintain the NetLink e340 h340 i1640 Wireless Telephones with Session Initiation Protocol SIP a prot
86. twork which holds SIP configuration files In static mode this parameter must be configured with an IP address In DHCP mode the SIP TFTP server may be specified by defining the address on the DNS server for the name siptftp If this is not defined the address specified in option 66 will be used See Section 5 SIP Integration Factors Default Gateway and Subnet Mask Used to identify subnets when using a complex network which includes routers Both of these must be configured either with an IP address under Static IP not set to 000 000 000 000 or 255 255 255 255 or with DHCP for the handset to contact any network components on a different subnet If configured on the DHCP server use option 3 for the Default Gateway and option 1 for the Subnet Mask Contact the network administrator for the proper settings for the network Note that the wireless telephones cannot roam across subnets since they L cannot change IP addresses while operational Ensure that all APs are attached to the same subnet for proper operation The handset can change subnets if DHCP is enabled and the handset is powered off then back on when within range of APs on the new subnet Syslog Server IP The IP address of the syslog server See the Diagnostic Tools section for more information PN 72 1089 02 E doc Page 21 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP OAI Server IP The IP
87. ured per Configuration displays MAC of failing AP Note Try another AP Auth Timeout x xX AP MAC address Check handset and AP security settings XXXXXXXXXXXX Handset did not receive authentication Ensure AP is configured per Configuration response from AP displays MAC of failing Note AP Try another AP Bad Code Type xx Xx yy software license types Download new software from the Expected Code Type yy Handset software does not match current SpectraLink website per Software handset license selection Maintenance Bad Config Some needed configuration parameter has Check all required handset configuration not been set parameters for valid settings Bad ESSID The handset is configured for static ESSID Enter an ESSID in the configuration as opposed to Learn once or Learn settings or change to one of the Learn always and no ESS ID has been entered modes Bad Phintl File Handset software download files are Download new software from the incorrect or corrupted SpectraLink website per Software Maintenance PN 72 1089 02 E doc Page 56 SpectraLink Corporation Configuration and Administration NetLink e340 h340 i640 Wireless Telephone with SIP Message Description Action Bad Program File Handset software download files are Download new software from the incorrect or corrupted SpectraLink website per Software Maintenance battery icon Low battery In ca
88. val e Information regarding support of 802 11d 802 11g 802 11h and other 802 11 amendment standards as required e Current security configuration Start the site survey by selecting Run Site Survey from the Admin menu The mode starts immediately When the test is started it is by default in single ESSID mode When the Any softkey is pressed softkey A all APs regardless of ESSID are displayed and the softkey changes to say MyID Pressing the MyID softkey will revert to the single ESSID mode and change the softkey back to Any The display would look like the following for the multiple AP mode rrPrPrP PRP SPP Re lt P rPrP PRP PRR Pe PRR Pe PRR Pe hore NO NM ND NDS NO NM ND ND www wo Www w oO AAAA AAAA AAAA Where e 111111 The last three octets of the on air MAC address for a discovered AP e 22 The signal strength for the specified AP e 33 The channel number of the specified AP e 444 The beacon interval configured on the specified AP e Any MyID Softkey to toggle between single SSID and any SSID mode e Detl Smry Softkey to toggle between the multiple AP summary display and the single detail displays for each AP The following screen shows how the display would look when there are three APs configured with an ESSID that matches that of the handset The first has a signal strength of 28 dBm is configured on channel 2 with a beacon interval of 100 ms The s
89. y 53 Ethernet Switch description 10 Favorites menu 31 Hotline 4 NetLink SVP Server 9 OAI OAI Gateway 20 Index OAI On Off 19 OAI Server IP 20 22 Obstructions 55 Out of range 55 Preferences user defined 24 Regulatory Domain 24 63 Restore Defaults 24 Site Certification 52 Status messages 56 Transmission obstructions 55 Updating code 53 User Preferences 24 Wireless Telephone Configuration problems 55 Description 9 Display IP address of 29 Problems with 55 Status messages 56 PN 72 1089 02 E doc Page 64

Setup and Admin NetLink WT w/SIP

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