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ALARM SYSTEM AND DIALLER PRODUCTS

1. 0 Example to restrict tag 01 to Armed Off Group 1 and Armed Partial 1 commands use the keypad to enter and Armed Group 1 and Armed Partial One are accessible using tag 01 WARNING the 32 tags are only available with control panel keypad versions 2 1 0 or later Enter J S O S3 to check the version master code 4 3 Disabling or enabling a tag A registered tag is automatically enabled To disable or enable a tag use the keypad to enter L JL IE JL JE JESIE LJ i master code tag n 0 disabled from 01 to 32 1 enabled Examples to disable tag 01 enter Li Jle C3 8 E JES JLo 1 D to enable tag 02 enter OO ICSI SIG JE3 C8 ea D De WARNING the 32 tags are only available with control panel keypad versions 2 1 0 or later Enter j j J 5 0 3 s to check the version master code 5 Testing the devices rest move IMPORTANT once a year or before going away for a long period we advise you to test your security system The TEST MODE allows you to test each device in the system without triggering the sirens 1 Switch the control panel to test mode Deer jp Test mode I master code 2 Test each
2. box router Internet modem DIALLER r The remote The remote monitoring centre The remote monitoring centre automatically stops Event triggered monitoring centre deciphers the digital message the dialler call cycle receives an encoded then applies the remote message monitoring instructions to the and confirms the alarm protected site 1 by viewing the alarm film P received 2 1 The alarm transmission via the Ethernet ADSL network can be followed by a listen in period for the remote monitoring centre 2 The remote monitoring centre can also view the video in real time live but only when compatible IP cameras managed by the dialler unit are used 4 Incoming calls The dialler can be operated remotely either using a telephone PSTN or GSM or a computer via the Internet as well as via applications dedicated to Smartphones and touch screen tablets 4 1 Voice remote operation over the telephone via the PSTN or GSM network mains powered 4 1 1 Summary table of command codes for remote operation over the phone Below is a list of commands that can be sent remotely over the phone comers Command description aus Command description eee Command description 4 System status query 82 Off relay 3 2 149 Off group 2 4 21 Totally disarm 84 On relay 3 2 151 Off group 1 2 4 23 Totally arm 86 Toggle switch relay
3. Using a vocal keypad with tag reader and r A AN The LED indicating or the reading zone flashes vk Hold the tag against Group disarmed RD the pictogram SERN Group armed j bip Armed Presence Armed Presence Group 1 only armed DEI olaja ENTRY TIME DELAY The entry time delay is the time allowed to disarm the system from inside the premises e g using the keypad without triggering the alerts and deterrents Users can decide on the most suitable time delay for them with their installer A vocal warning BIP BIP BIP PROTECTION ACTIVE tells users to disarm the system EXIT TIME DELAY The exit time delay is the time allowed to leave the premises without triggering the alarm system Users can decide on the most suitable time delay for them with their installer The end of this time delay is indicated by the control panel as it repeats the voice message that the system is armed 1 7 Arming the system when a door or window is open The control panel is factory programmed to prevent system arming in case a door or window with a protection device installed on it has been left open This factory programming can be modified by the installer Example arming with exit 2 open You arm the system You close exit 2 You arm the system End of exit time delay H m bip e
4. for voice type messages corresponds to the identification of the number programmed for voice calls or to the personalised welcome message recorded for vocal transmissions only for SMS type messages corresponds to the identification of the number programmed for SMS e message PER corresponds to the name of the peripheral control panel control panel with dialler detector remote control unit siren dialler device alarm device radio repeater relay N number of peripheral of group etc n 5 3 5 Procedure for calls to a remote monitoring centre Prom wc e Procedure for calls to a remote monitoring centre via the PSTN network Contact ID or FSK200 analogical digital protocol or GSM network Contact ID protocol GSM GPRS DIALLER dialling 60 s The remote monitoring The remote monitoring centre The remote monitoring centre he centre receives an deciphers the digital message automatically stops the dialler Event triggered encoded message then applies the remote call cycle monitoring instructions to the protected site 1 1 The telephone transmission can be followed by a listen in period during which the remote monitoring centre can listen in to what is happening on the protected premises in order to confirm the alarm and issue telephone commands Procedure for calls to a remote monitoring centre via the Ethernet ADSL or GPRS network ViewCom IP digital protocol
5. Hilperton Trowbridge Wiltshire BA14 6JB England Section to be returned We recommend that you complete the system guarantee extension form now Stick the guarantee label for each product in the appropriate space If you have just bought several products even with different references only return this guarantee extension form for all the products Mr Mrs Miss Comp O Surnamel_ tli 1 1 1 1 LI First name Address 1 4 E Ee oa d 3 4 Postcode Town LL LLLLLLI E mail 111 Esp dip s System Tick the appropriate box Purchase Guarantee label Replacement outside guarantee Replacement within guarantee Telephone transmitter Tick the appropriate box Installer s stamp Guarantee label Purchase Replacement Replacement outside guarantee within guarantee Other products a oe NM GY Area reserved for DAITEM Received on paitem Daitem guarantee and conditions for extension con to be retained Product s purchased on __ _ LJ L 1 Installer s stamp GM Techtronics Ltd Unit 17 Paxcroft Farm Hilperton Trowbridge Wiltshire BA14 6JB England Waste processing of electrical and electronic devices at the end of their service li
6. IMPORTANT this guarantee is automatically extended to 5 YEARS if the guarantee extension request form opposite is correctly completed including the installer s stamp purchase date the guarantee label for the system plus the guarantee labels of the other products making up the installation and is returned to ATRAL SYSTEM within 10 days of purchase Where subsequent add on accessories are concerned you simply need to return the guarantee extension form for the additional products in order that they may also be included DAITEM offers a technical telephone helpline For all technical questions or before returning any product contact DAITEM technical support who will inform you of the best procedure to follow for the particular case The DAITEM guarantee covers the products only not including batteries Furthermore the installation and any possible maintenance operations are the responsibility of the installer and are not covered by this guarantee apart from errors in the assembly instructions As a general rule the DAITEM guarantee entitles customers to the exchange of products recognised as faulty by ATRAL SYSTEM In exceptional circumstances ATRAL SYSTEM reserves the right to choose to carry out repairs to products ATRAL SYSTEM shall undertake to replace defective products with an identical or equivalent product within the guarantee period All products exchanged under guarantee benefit from the remaining guarantee period of
7. group N Deterrence confirmed Deterrence confirmed detector N group N Tamper Tamper PER N Main battery fault Fault battery voltage PER N Back up battery fault Fault accumulator voltage PER N Radio link fault Radio tamper Fault Radio link PER N Radio Tamper PER N Telephone line tamper Telephone line Tamper N GSM scrambling tamper GSM Interference tamper Alarm and silent alarm Alert PER N Test call Test call Mains connected Mains connected PER N Mains disconnected General technical alarm Mains disconnected PER N Technical alarm PER N Format of messages transmitted dialler identification voice message e identification for voice type messages corresponds to the identification of the number programmed for voice calls or to the personalised welcome message recorded for vocal transmissions only e voice message PER corresponds to the name of the peripheral control panel control panel with dialler detector remote control unit siren dialler device alarm device radio repeater relay N number of peripheral of group etc P T Section paitem Daitem guarantee and conditions for extension ATRAL SYSTEM guarantees its DAITEM products for 2 years commencing from date of purchase by the initial user
8. 3 recorded announced 7 LI For menu press return to main menu V For system command press 8 i command sent see summary table of remote control command codes Enter command on previous page To listen in press 4 Listen in is active Options during Listen in 0 Vo yo speak listen in intercom intercom stopped out talk back activated activated and return to main activated menu fs For menu press ae 4 gt return to main menu d y e If the user does not press a key during any of the menus listed above the dialler repeats the menu every 5 s 5 times max before automatically hanging up Press on your telephone handset unit keypad to return to the initial voice menu at any time 1 If 5 wrong master codes are entered in less than 5 minutes the dialler hangs up and remote control operation is disabled for 5 minutes 2 If the control panel does not respond you will hear the message Bip Radio Fault 3 Only numbers can be remotely modified and not the protocols voice SMS and associated options 4 Function only available with GSM media r Er ered 4 2 Configuring and operating the dialler from a PC connected via the Internet You can connect up to your alarm system via the Internet using a PC in order to configure and operate the system Access is possible in user mode if the dialle
9. 5 minutes and the control panel will be informed 2 1 Modifying the language You can replace the original language with another language To modify the language enter CIE TE 7 CX O07 CI bip chosen master code language 0 French 3 Spanish 1 Italian 4 Dutch 2 German English Factory setting French DIALLER 2 2 Modifying the date and time The events memorised by the dialler are date and time stamped To programme the date and time manually proceed as follows Date To consult the date enter J J 7 0 0 U3 JD master code To modify the date enter JC JCC 70 0 RIRE CC bip date master code announced Day Month Year 1 to 31 1 to 12 e g for 2012 enter 12 Time DIALLER To consult the time enter IE PA BRESEREREZ master code To modify the time enter CJE EAKA BRIE I tx master code bip time A A announced Hour Minutes 0 to 24 0 to 59 DIALLER 2 3 Modifying your master code Do not lose your codes as you will need them in order to programme new codes However if you do lose your codes contact your installer who will put the system back into its factory configuration and programme the codes again Your master code allows you to configure the dialler and access all the system commands using the built in keypad Your master code can also be
10. Automated gate Between 60 and 69 m Individual house Efficiency of system Non automated gate C1 Over 70 o Flat 1 Independence from 230V Automated garage door E Shop 1 mains power 1 Non automated garage door 1 Composition of household Offices Reputation of brand 1 Agarden or yard only if the protected premises Stores and warehouses 1 Product aesthetics E are used for residential purposes Factory 1 Upgradeable nature of system Do you own a personal 1 person g Other 3 computer 2 persons g Did the 100 wire free technology Yes 1 3 persons g Are you play a part in your choice No 4 persons g An owner O Yes g 5 persons or more o A tenant O No 1 Do you have access to the Internet How did you hear about Daitem Did the quality price ratio appear Yes m Advertising 1 to you to be No 3 Professional recommendation 1 Good E Friend s advice 1 Quite good Profession of head of household On the Internet 1 Quite poor oryour profession where business At a trade fair Poor 1 premises are concerned Other 3 Farmer Shopkeeper craftsperson Do you have an alarm system company owner g already Executive 3 Yes to protect these premises Oo Middle management Yes to protect other premises g technician supervisor g No g Employee g Worker Retired Inactive for other reasons o In accordance with Article 27 of Law No 78 17 of 06 01 78 you have the right to access and to correct
11. European directives CE marking certifies that the products comply with these directives and the standards that define the technical specifications to be applied Your retailer will provide you with the conditions under which the manufacturer s guarantee and after sales service apply Disposing of waste electrical and electronic devices at the end of their service life Applicable in European Union countries and other European countries with a waste collection system This symbol on products or product packaging indicates that the product must not be thrown out with normal household waste It must be taken to an appropriate collection point for recycling waste electrical and electronic equip ment By disposing of such products in the appropriate manner you are helping to prevent any harmful effects they may have on the environment and human health For further information about recycling this product you should consult your local authorities waste collection centre or the shop where you bought the product Contents ALARM SYSTEM USER GUIDE 1 6 56 4 Or SaM NONE SSe 4 1 2 Deactivating the exit time delay when the last exit is
12. closed 4 1 3 Disarming the system under duress this feature is only available with a remote monitoring service 4 T A7 Amning eridisarming onmeror 5 125 Rartiallycannming ithe SSA Mn teer a ea eere Nr ente bere ERI ETAT 5 1 6 Anmingitne system In preSeMCe modeen etre rese cete eee les Ee nes een ARa rE AAE Aeae ee a I AIT RE ERR MEET ete eee 6 Jd AmmmgstesystemswlienfarmoornonmgwicdowllsIopele eere e RETE EE 6 1 8 AJtomatic timediAmmDisatmms rA a e CU eee if ases ACEI VALI CMM RS EET 7 2 The keypads transfer information about the control panel status 8 3 Configuring the system locally using the keypad built into the control panel eere eese 9 Sali Modityimdithielanmguage szi e mU MU Ieri TINTE T ETE 9 3 21 Modityindithie date dandititmes ae eee UE 9 3 31Modiftyimairyotirimastercodese rtr TIT NES 9 3 4 Modlityimgjthie seracodes A 10 3 5 Disabling or emablingiithieusericodes 7 2 IECIT ne sans same nn cases rte ee A AEEA A EE EEEE AEE EAE EREE eaa aeea eE 10 ANREStrICUNGFACCESS tOLCOMMIMANM OS ere nn EEEECETEE HEY EET nee nent een HE te ne ee ET 2e nn EET T 10 41 Restncting accessiusingithe user codes tse ted M Ec tenta ds rannn nanas dant ane sn eaaa ae E IEEE TRIES 10 42 Restnictingiaccessi s
13. end of the Exit time delay o the control panel announces Armed 4 Enter a protected room al BI S e the control panel and sirens are triggered 9 the telephone dialler calls the programmed correspondents depending on the type of events transmitted 1 2 GS TI TN 5 Let the sirens sound for 30 seconds and then disarm the system 3 Bip Off on 21 10 2012 a at 7 30 PM intrusion e detector 3 group 1 on receipt of the Off command the sirens stop J 12 and the control panel responds For example 4 J J Bip Off on 21 10 2012 at 7 30 PM intrusion detector 3 group 1 7 6 Check transmission of the alarm and any alarm images or films to your programmed correspondents 1 2 1 If a dialler unit or separate dialler have been installed 2 Intrusions alarms which appear during an entry delay are transmitted only 60 seconds after termination of the Entry beeps and provided that during this entry period no system OFF command is received 3 For voice calls only the transmission of the call to correspondents is stopped when the system is disarmed 7 The control panel indicates alarms e Alarms intrusion personal technical tamper or fire are Voice indications specify indicated the date and time at which the alarm occurred on receipt of an Off order the type of alarm when the system is operated remotely the identity of the d
14. faults Control panel voice message Keypad tamper fault Events bip Fault Radio_link Detector n Group n Loss of radio link between a detector and the control panel bip Fault Radio_link Siren n or Tamper Relay n Loss of radio link with a siren or radio repeater relay bip Fault Radio_link Remote Control Unit n Loss of radio link between a keypad and the control panel Requires the installation of a dialler unit in the control panel or the installation of a separate dialler 9 Consulting the events log The events log contains the last 1 000 date and time stamped event to have occurred in the system It makes it possible to keep track of all system operation and maintenance activities The complete events log can be consulted locally using the control panel keypad The events log records e intrusion protection status changes automatic inhibitions of exits left open alarms faults system mode changes To access the events log enter 0 C JE master code then press 1 forthe next event 8 to repeat the event After 30 seconds without the keypad 3 for previous being pressed the control panel automatically exits the events log q to fast forward 10 events by 10 events GF ESF 0 to end consultation Each event in the log is displayed with
15. radio transmission module link or keypad 12 s maximum rapid flashing connection test date and reference 1 flash every 5s permanent indication of test mode 2 flashes every 10 s permanent indication of installation mode 3 rapid flashes error green steady for 10 seconds valid access code steady recording of 10 s maximum voice message orange rapid flashing memory zone transfer 1 flash every 20 s 1 system fault voltage fault media fault or loss of system product radio link Blue light modulated indication of renewed mode change installation test and use control panel transmissions arming or disarming System status command one of the 4 customisable keys pressed arm disarm arm partial 1 and 2 1 Only concerns a control panel with siren keypad and dialler when the system is disarmed in user mode 1 1 Operation for outgoing calls Via its different communication networks the dialler remotely alerts correspondents of intrusion or other events arising on the protected site The dialler alerts individual correspondents or a remote monitoring centre in case of intrusion technical alarm fire alarm tamper alarm system device fault e In the event of intrusion the dialler provides the following remote functions listen in and speak out talk back visual alarm confirmation via the transmission of images or films from image transmission detectors and or compatible IP cameras installed on the protected s
16. status of exits Commands Command Indications Message issued by vocal keypad sent to amp messages at the information with tag reader amp command keypad LED status Buzzer Disarm G keyfob 1 5 s long beep Bip Off or Bip Fault System OFF Disarm with alarm memory 8 8 8 3 short beeps Arm R keyfob 1 5 s long beep Bip Armed ON Arm with fault R keyfob 1 5s 3 short beeps Armed partial 1 R keyfob 1 5 s long beep Bip Armed Partial 1 Armed partial 2 R keyfob 1 5 s long beep Bip Armed Partial 2 ON Partial 1 with a fault R keyfob 1 5s 3 short beeps ON Partial 2 with a fault R keyfob 1 5s 3 short beeps A control panel Arm group X R keyfob 1 5 s long beep Bip Armed Group X ON Group X with an anomaly R keyfob 1 5 s 3 short beeps ON blocked 1 R R R 3 short beeps Disarm group X G keyfob 1 5 s long beep Bip Off Group X OFF group X with alarm memory 6 8 8 3 short beeps Arm in presence mode Bip Armed Presence Alarms memorised Bip Off Alarm System Bip Armed Fault System Faults memorised or Bip Off Fault System Exits open R keyfob 1 5 s 3 short beeps Bip Armed Exit Opened Switching receiver Transmit a home automation remote control unit command light relay etc G keyfob 1 55 Switch to test mode Bip Test mode Switch to installation mode Bip
17. the last exit is closed The exit time delay can be deactivated when one of the entrances with a detector programmed for this function is closed Deactivation of this time delay can be automatically programmed by determining a door or window detector in charge of arming one several or all groups 1 3 Disarming the system under duress this feature is only available with a remote monitoring service IMPORTANT if a telephone transmission unit card has been installed This function allows users to quietly alert a correspondent when they are forced to disarm their alarm system by an intruder The system behaves as if it is being disarmed but sends a specific silent alarm message via the telephone line to the remote monitoring centre Using a keypad F master code nooo Users must check that this specific alert message can be processed by their remote monitoring centre 1 4 Arming or disarming one or several groups e Using a remote keypad L JE JE I J or Of J master code A group n from 1 to 8 Using a vocal keypad with tag reader The LED indicating the reading zone flashes Hold the tag against the pictogram He CON or CGf and group n from 1 to 8 Example using a control keypad e Arming groups 3 4 JL JE JE 34 master code f Example us
18. used to access your device remotely using a telephone or a computer connected to the dialler via the secure Internet Portal IMPORTANT To keep your codes confidential we recommend you change the keypad access codes often and regularly clean the keys To prevent unwanted calls to correspondents do not end the master code with a 0 To modify the master code enter AGDE xJ IMPORTANT access codes must all be different old master new master new master code code code Factory master code 0000 Example To replace the factory master code 0000 with the new code 1423 enter LOJLOJLOJLOJL JCS LOU JO ISIS ID JU Ee ES JE D DIALLER 2 4 Modifying your video code GSM GPRS Ethernet ADSL cuc IMPORTANT To ensure privacy videos can only be accessed via the secure Internet Portal using a video access code specific to the user Precautions when choosing the code do not use 1234 7654 or 2468 type sequences do not choose the same code as the master code do not make a note of your codes anywhere These parameters can be modified via the Daitem secure Internet Portal To modify the video code enter L JE JE JE SSI E JEJE Oo LEE CCC master code A A A old video new video code new video code code Factory video code 4444 e ed 2 5 Enabling or disabling remote access via the Internet see mains pow
19. 3 2 153 Off group 3 4 25 Partially arm 1 88 Timer relay 3 2 155 Off group 1 3 4 27 Partially arm 2 90 Pulse relay 4 1 157 Off group 2 3 4 33 Arm presence 92 Off relay 4 2 159 Off group 1234 50 Pulse light 1 94 On relay 4 2 163 Arm group 1 52 Light OFF 2 96 Toggle switch relay 4 2 165 Arm group 2 54 Light ON 2 98 Timer relay 4 2 167 Arm group 1 2 56 Light toggle switch 2 112 Off control panel relay 1 169 Arm group 3 58 Light timer 2 114 On control panel relay 1 171 Arm group 1 3 60 Pulse relay 1 1 122 Off control panel relay 2 173 Arm group 2 3 62 Off relay 1 2 124 On control panel relay 2 175 Arm group 1 23 64 On relay 1 2 131 Off group 1 177 Arm group 4 66 Toggle switch relay 1 2 133 Off group 2 179 Arm group 1 4 68 Timer relay 1 2 135 Off group 1 2 181 Arm group 2 4 70 Pulse relay 2 1 137 Off group 3 183 Arm group 1 2 4 72 Off relay 1 2 139 Off group 1 3 185 Arm group 3 4 74 On relay 2 2 141 Off group 2 3 187 Arm group 1 3 4 76 Toggle switch relay 2 2 143 Off group 1 2 3 189 Arm group 2 3 4 78 Timer relay 2 2 145 Off group 4 191 Arm group 1234 80 Pulse relay 3 1 147 Off group 1 4 1 Control receiver command possible via control panel 2 Control receiver or remote controlled socket command possible via control panel 4 1 2 Procedure for remote operation over the phone Press then enter the B access code e Your dialler confirms the Call y
20. ALARM SYSTEM AND DIALLER PRODUCTS USER GUIDE You have just bought a DAITEM security system designed to cover all your protection needs We would like to thank you for your confidence Precautions The installation of your system should be carried out according to applicable national standards If your system is to be powered by 230 VAC mains power the connection must be carried out by a certified electrician Your security system is simple to use We advise you to switch it on arm it every time you leave your home Do not leave your remote control in view Keep a back up remote control in a secret place e f one of the devices in your system is lost stolen or sabotaged call your installer right away Keep the access codes to your control keypads secret Switch your security system to partial protection mode to protect unoccupied rooms When you leave home Close all the protected doors and windows Switch on arm your security system f necessary check for any fault indications or entrances left open When you re going to be away for a while Check that all doors and windows are closed Check your security system is operating properly by performing a real test on the system Switch on arm your system Important Installing a dialler unit on the control panel which does not have one when delivered or installing a separate dialler in your home can provide your installer with remote a
21. Installation mode Switch to user mode Bip Off Bip system status Armed Bip System status Armed Partial 1 or 2 Bip System status Off Bip System status Armed Group X System status query Bip System status Armed Presence Bip System status Fault System Bip System status Exit Opened Bip System status Exit Inhibited 1 A stopped ON Arming operation means the system has been unable to complete Arming due to a system fault X group 1 to 8 depending on type of control panel G green LED R red LED 3 Configuring the system locally using the keypad built into the control panel Your installer will have already configured your control panel but you can modify some of the programming at any time If 5 wrong access codes are entered on the keypad in less than 5 minutes this will block the keypad for 5 minutes and the control panel will be informed 3 1 Modifying the language You can replace the original language with another language To modify the language enter CIE TE 7 gt OJ master code RERIEZ bip chosen A language 0 French 3 Spanish 1 Italian 4 Dutch 2 German 5 English Factory setting English 3 2 Modifying the date and time The events memorised by the control panel are date and time stamped To programme the date and time manually proceed as follows Date To modify t
22. Ox E master code 01 to 32 new user code new user code chosen user repeated number 3 5 Disabling or enabling the user codes The following procedure can be followed to enable or disable user codes without modifying their programming Using the keypad enter CIC JL METIER MIE MEET master code 01 to 32 0 disabled chosen user 1 enabled number 4 Restricting access to commands 4 1 Restricting access to user codes The user codes can have separate and limited access to specific keypad control keys specific groups Only the command keys or groups selected during programming can be accessed when the user code is entered To restrict a user code to a specific command key s use the keypad to enter COLIC OIC IBAIC EIE IC OC OC COC OC Oe EE master code 01 to 32 user code user code command chosen user keys number To restrict a user code to a specific group s use the keypad to enter CJL IL NME JE 0C J0JE TE JE JE JE JE JE ee JI Le Le Je master code 01 to 32 user code user code group s chosen user 1108 number Example after entering the master code 1234 to restrict user code 1 1213 to Group 1 and Group 2 enter DUIS SLO JE O ES ID ES JS Ce ES JE TE Ug JE J ae In this case user code 1 can only disarm and arm Group 1 and Group 2 Example arming groups 1 and 2 19 t8 L3 Ce JL an use
23. ax master code command number it Command description 21 Totally disarm 23 Totally arm 25 Partially arm 1 27 Partially arm 2 33 Arm presence NB if the transmission of the ON OFF command is successful the user can receive confirmation messages of ON total OFF total of the system NET 5 Testing calls to your correspondents ESS All programmed numbers can be tested separately The test procedure is identical whatever the transmission media For voice calls and SMS the message transmitted is Dialler identification n test call For calls to a remote monitoring centre the message transmitted is encoded according to FSK200 Bauds Contact ID and ViewCom IP protocols and the media used First let your correspondents know you are going to perform a test call We advise you to systematically perform a test call every time you record a new number 1 Put the dialler in test mode LJL C4 2 4 master code 2 To trigger a test call enter CIE IL IL dE CS ES E 111114 master code A E 1 1 number 6 1 number 2 254 number Cycle 1 7 2 number Cycle 3 3 8 number 8 8 number 4 1 number lc cle 2 9 system correspondent number DIALLER 5 2 number Y GSM GPRS only 3 Wait until the end of the test call and then check the alarm has been telephone transmitted to the programmed correspondents 4 Switch the diall
24. ccess to your alarm system This will allow your installer to perform maintenance operations modify parameter settings download data via the internet according to the conditions described in the dialler product user manual It is up to your installer to define with you the specific contractual conditions for accessing your system DAITEM shall in no way be held responsible for the consequences of the temporary or permanent unavailability of the SPTN Switched public telephone network the GSM GPRS mobile network or the Ethernet ADSL network Some features are only available with control panel versions 2 0 0 or later 1811510 1811 1 lon your control panel keypad to check master code factory 0000 We would appreciate your suggestions If you have any comments about how we might improve our guides and our products we would be grateful if you could send them in writing to Daitem Service consommateur rue du Pr de l Orme F 38926 CROLLES cedex PRODUCT APPLICATION The equipment marketed by DAITEM is designed to contribute to the protection and comfort of homes and some professional premises or to contribute to the protection and wellbeing of persons according to the technical limits and environments described in the documentation supplied by DAITEM and recommended by the retailer CE MARKING AND REGULATIONS The products marketed by DAITEM comply with the essential requirements of the applicable
25. data relating to you NN ALARM CONTROL PANEL ELECTRONIC INTRUSION Standard EN 50130 4 and 5 versions 2011 DETECTION EQUIPMENT EN 50131 3 PRODUCT SAFETY EN 50131 6 EMC AND ENVIRONMENTAL EN 50131 4 COMPATIBILITY EN 50131 5 3 NF amp A2P GRADE 2 NF amp A2P Grade 2 According to certificate NF324 H58 TRADE MARK Daitem PRODUC REFERENCES SH320AU SH340AU SH380AU CERTIFICATION No 1201300012 CNPP Cert Route de la Chappelle R anville BP 2265 F 27950 Saint Marcel www cnpp com AFNOR Certification 11 rue Francis de Pressens F 93571 La Plaine Saint Denis Cedex http www marque nf com SU e N N fat N pel 55 DAITEM
26. detector Move in front of each motion detector Check the message issued by the control panel bip intrusion detector n qe Open then close all exits protected by a door window or multicontact detector Check the message issued by the ee control panel E 3 Test each remote control unit Press the Off key on each remote bip Off Remote control unit 2 1 Control Unit n or or Enter your master code and press the Off key on each keypad 4 Switch the control panel to user mode vor C JE C C33 EJ CE master code 6 Performing a real test on the system user mone IMPORTANT e You are now going to perform a real test on your security system This test will trigger the alarm units and transmit a message to your correspondents by phone We recommend you warn your correspondents beforehand if a dialler unit has been installed in the control panel or a separate dialler has been installed The sounding level of the sirens can cause hearing disorders The necessary precautions must therefore be taken before carrying out the tests 1 Close all the exits and leave the protected areas for at least 90 seconds 2 Arm the system e beep Armed o when it receives the Arm command the control panel responds beep Armed i 2 7 2 3 Wait until the
27. dure and termination o For each cycle if the first calls are not acknowledged and terminated the dialler continues on to the next numbers in the same cycle When one of the calls in the cycle is acknowledged the dialler stops transmission 000 O0 00O 00 0600 9 Q e IMPORTANT If the alarm control panel issues a disarm order during the cycle for calls to individuals the dialler issues the voice message Off Control_ panel and immediately puts an end to communication for calls to a remote monitoring centre the dialler terminates the call underway and transmits the Off order if the call is answered Your installer can be directly warned of any fault with the system regardless of alarm transmissions System correspondent A 95 number is programmed to be the system correspondent number for receiving SMS messages for the credit monitoring function if activated e the list of SMS every 3 days if the system correspondent has been programmed MMS images from IP cameras or detectors recognised by the control panel and the dialler MMS parameters set the date the validity of the SIM card ends if card activated 3 2 Procedure for voice calls to individuals bip dialler identification n 2 intrusion long bip detector n group n system CORRESPONDENT press 0 to acknowledge listen in Phone r
28. e PSTN or GSM network mains powered 28 4 2 Configuring and operating the dialler from a PC connected via Internet mains powered GPRS Ethernet ADSL 30 4 3 Remote operation over SMS via the GSM network mains powered 31 5 Testing calls to your correspondents PSTN GSM GPRS Ethernet ADSL seen eee 32 6 Instructions sheet to be completed and given to your correspondents miennes 33 DAITEM GUARANTEE AND EXTENSION 5 35 ALARM SYSTEM USER GUIDE 1 Operating your security system The control panel can operate up to 8 on the type of control panel either individually or at the same time 1 1 Arming or disarming the system Using a remote control ip Arme 5 ON or OFF Using a control keypad COCCI 3 or Cor master code Armed all groups armed Using a vocal keypad with tag reader and proximity detector The LED indicating the reading zone flashes Hold the tag against the pictogram or and bip Armed Off All groups disarmed or bip Off 1 Group disarmed Group armed 1 2 Deactivating the exit time delay when
29. eceive up to 5 MMS alarm images via the GSM network with the MMS option 1 Voice call to an individual with automatic listen in if this has been programmed for GSM voice calls there is no message inviting the correspondent to press 2 For vocal transmissions this identification message can be replaced with a voice message see Configuring the dialler locally using the built in keypad Recording or modifying the personalised welcome message for vocal transmissions 3 Telephone transmission can be followed by a listen in period during which the correspondent can listen in to what is happening on the protected premises in order to confirm the alarm and issue telephone commands Meaning of the messages received Your dialler delivers a message corresponding to the event having triggered the call You must tell your correspondents what they are supposed to do depending on the message they receive go to your home contact a public service etc IMPORTANT if a welcome message has been recorded this replaces the identification number Acknowledgement NO Events message Yes Intrusion Intrusion detector N group N Intrusion confirmed detector N group N Fire Alarm PER N Prealarm detector N group N Intrusion confirmed Fire alarm Prealarm Prealarm confirmed Prealarm confirmed detector N group N Deterrence Deterrence detector N
30. em remotely using a computer equipped with TwinLoad configuration and maintenance software enter JL dE JE JE JO D bip chosen master code mode 0 unauthorised 1 test mode 2 disarmed Factory setting 1 test mode 3 24 24 BIALUER C To modify the user s authorisation to access the system remotely via the Daitem secure Internet Portal enter L JE JE HE JE 6 JE3 ES JEU TE E bip chosen master code A mode 0 unauthorised 1 authorised Factory setting 1 authorised DIALLER 2 6 Recording or modifying the personalised welcome message for vocal transmissions IMPORTANT it is advisable to speak in front of the microphone The personalised voice message lasting 10 seconds maximum allows correspondents to identify the dialler having triggered the call To record the message enter CJL IE Jt86 LZ message recording message playback master code green LED lit speak in front of start recording the microphone Example of personalised voice message e Enter E you are through to the E you are through to the E E u elie ox dialler of Mr Smith dialler of Mr Smith ll DIALLER DIALLER 2 7 Modifying the numbers of your individual correspondents PSTN GSM Your installer will have already programmed for you the telephone numbers of your correspondents for calls to individuals This prog
31. er to user mode CL JE JL JL E 03 14 master code I Cee ees 6 Instructions sheet to be filled in and given to your correspondents e The correspondent can acknowledge and terminate the dialler call cycle Q yes Uno When you pick up the phone you will hear a voice message repeated several times specifying the event having triggered the call a request to acknowledge the dialler Press 0 to acknowledge f you are not supposed to acknowledge and terminate the dialler s call cycle hang up if you are supposed to acknowledge and terminate the dialler s call cycle press 0 on the your telephone handset and you will hear a long confirmation beep The correspondent can listen in to what is happening on the protected premises Q yes Ono Correspondents whose number has been programmed with the listen in option can listen in to what is happening on the protected premises for 60 seconds once the message has been delivered This period can be repeated 4 times by pressing on the telephone handset key Command description Command n Disarm command relay 1 11 relay 2 12 relay 3 for comfort type 13 relay 4 applications using 14 Arm command relay 1 K 21 relay 2 22 relay 3 23 relay 4 24 Stop siren 30 Activate siren 31 Repeat listen in period for 60 s 5 times max Stop listen in and hang up dialler Allow speak out talk back 7 8 9 Allow listen in Allow speak
32. er unit in the control panel or the installation of a separate dialler IMPORTANT the alarm memory is automatically deleted the next time the system is armed 1 8 The control panel indicates faults The control panel permanently monitors the state of devices power supply tamper system telephone line availability radio link Device power supply faults Control panel voice message The control panel indicates faults on receipt of an Off or Arm order when the system status is queried or consulted remotely Events bip Fault Voltage Control panel Control panel battery low bip Fault Voltage Battery Control panel The control panel does not have a Li lon back up battery bip Fault Voltage Detector n Detector battery low bip Fault Voltage Siren n Siren battery low bip Fault Voltage Relay n Radio relay battery low bip Fault Voltage Remote Control Unit n Keypad or keyfob Low battery power Device tamper faults Control panel voice message Events bip Fault Tamper Control panel Control panel tamper fault bip Fault Tamper Detector n Group n Detector tamper fault bip Fault Tamper Siren n or Tamper Relay n Siren or radio repeater relay tamper fault bip Fault Tamper Remote Control Unit n Device radio link
33. ered GPRS Ethernet ADSL ap Accessing the dialler remotely using a computer connected via Internet mains powered GPRS or Ethernet media The installer or remote monitoring centre will call you to switch the system to test mode Using a computer and TwinLoad configuration and maintenance software your installer or centre can perform remote maintenance operations in factory test mode You can authorise your installer to remotely access your dialler in installation or user mode only when the system is disarmed or 24 24 system armed or disarmed Whatever the case video if there is any video can only be accessed using your personal video code during the identification phase following remote access to your dialler from a computer connected via the secure Internet Portal Your dialler s factory configuration does not allow access to your installer or remote monitoring centre in installation or user mode but you can modify this access at any time Your installer will help you to define the best procedure for you A To modify the installer s authorisation to access the system remotely using a computer equipped with TwinLoad configuration and maintenance software enter CIE IE JE Je fej jt x X x bip chosen master code A mode 0 unauthorised 1 test mode 2 disarmed Factory setting 1 test mode 3 24 24 DIALER B To modify the remote monitoring centre s authorisation to access the syst
34. ering a silent alarm if a keypad button has been reprogrammed Control keypad LJ 8 H 3 or master code Silent alarm Press and hold longer than 2 s Vocal keypad with tag reader CIO FG I pe LN Seki alarm The LED indicating Press and hold the reading zone flashes longer than 2 s Hold the tag against the pictogram DIALLER PRODUCT USER GUIDE Foreword KEY ETHERNET only concerns dialler units using the media stipulated ADSL present example GSM GPRS and or Ethernet ADSL ONLY WITH THE USE OF IMAGE TRANSMISSION DETECTORS Only concerns an alarm system fitted with one or several image transmission detector s E ONLY WITH COMPATIBLE IP CAMERAS amp Only concerns an alarm system fitted with one or several compatible IP video cameras USER INFORMATION ONLY FOR VIDEOS The dialler is designed to protect homes and some business premises This alarm transmission device triggers a remote alarm in the event of a break in but is also able to remotely transmit films and videos of the monitored site in real time It should be noted that the installation of a video monitoring system in a public building is subject to regulations Employees and members of the public entering the building must be clearly and constantly informed of the presence of the vide
35. evice having triggered the alarm Intrusion protection Control panel voice message Events bip date time intrusion detector n group n Intrusion on premises bip date time intrusion confirmed detector n group n Movement of the intruder on the premises Technical protection Control panel voice message Events DIPL Bip BI DB technical ain Technica Detector Technical protection triggered by a sensor associated with a universal transmitter 5 Message repeated every 10 seconds for 3 minutes N except in Total Arm mode Control panel voice message Events gt bip date time Fire Alarm Detector n Fire protection triggered by a detector A M bip date time Fire Alarm Remote Control Unit n Fire protection triggered by a remote control unit Protection against system tampering Control panel voice message Events bip date time Tamper Remote Control Unit n Attempt to open or remove a keypad bip date time Tamper Control Panel Attempt to remove or open the control panel amp bip date time Tamper Siren n or Tamper relay n Attempt to remove a siren or radio repeater relay bip date time Tamper Detector n Group n Attempt to open or remove a detector bip date time Tamper Radio Detection of radio scrambling Requires the installation of a diall
36. fe Applicable in European Union countries and other European bzi countries with a waste collection system Used on products or product packaging this symbol indicates that the product must not be thrown out with mmm household waste It must be taken to a waste collection point for electrical and electronic product recycling When you make sure that this product is disposed of in the most appropriate manner you are helping to protect the environment and human health If you would like additional information concer ning the recycling of this product please contact your town city council nearest waste collection centre or the shop where you bought the product ae For increased satisfaction spare us a few minutes Section of your time to be returned Daitem undertakes to treat this information in its entirety as strictly confidential What are the protected premises Is the user guide clear If you live in an individual house Age of head of household used for Yes C which of the following is your or your age where business Main home C No accommodation equipped with premises are concerned Second home g Door with access code Less than 30 Business premises Please tick the 3 main reasons Intercom system Between 30 and 39 3 for your purchase Videophone Between 40 and 49 g What type are the protected Ease of use Doorbell only Between 50 and 59 g premises Ease of installation C
37. he date enter J j J I7w58 1 ID ID Jed JC xll x bip date master code A announced Day Month Year e g for 2012 enter 12 Time To modify the time enter OOM master code A A L bip time announced Hour Minutes 3 3 Modifying your master code Do not lose your codes as you will need them in order to programme new codes However if you do lose your codes contact your installer who will put the system back into its factory configuration and programme the codes again Your master code allows you to configure the control panel and access all the system commands using the built in keypad IMPORTANT e To keep your codes confidential we recommend you change the keypad access codes often and regularly clean the keys To prevent unwanted calls to correspondents do not end the master code with a 0 To modify the master code enter CL JkTSTOIKI Ce Je IMPORTANT all access codes must differ from each other old new new master master code master code code repeated Factory master code 0000 Example To replace the factory master code 0000 with the new code 1423 enter 1010101 SIDE CX a TE E 3 4 Modifying the user codes The user codes limit access to certain commands They are meant for occasional users Using the keypad enter L JE JE JE JC JEJE dE 20 JE JEJE JE JE JE J
38. ing a vocal keypad with tag reader e Disarming groups 1 2 L JL JL JE 1 master code bip Off Group 1 2 id 1 The LED indicating the reading zone flashes Hold the tag against the pictogram 1 5 Partially arming the system e Using a remote control PT or P2 For P2 your installer must reprogramme the key Using a control keypad CL JE JE JE J J or 8 master code Using a vocal keypad with tag reader The LED indicating the reading zone flashes Hold the tag against the pictogram Jor land bip Armed Partial 1 or bip Armed Partial 2 bip Armed 2 group 3 4 Groups 1 2 disarmed Group disarmed EN Group armed ZZ Group unchanged bip Armed Partial 1 Armed Partial 1 Group 1 only is armed bip Armed Partial 2 DDMA D D Armed Partial 2 Group 2 only is armed Group disarmed EE Group armed 1 6 Arming the system in presence mode The control panel allows for partial protection and quiet system responses in the event of intrusion Armed Presence IMPORTANT there is no exit time delay or entry time delay in armed presence mode Using a control keypad bip Armed IL JE IL J E 4 master code
39. ingithe tags reete cte reete cases PE PE RS TAE TESTE ERE Ahaa 11 43 Bisabling oRenablINg AtaAg da na 2 RII eee REI IRI REP e ERIT nn EK RET REN ERES IR RE ee 11 S restingithie devices 95 7 x PI I EET ER EE D E EE IEEE EE DEED TRE EE DEEP TEE TEE EE TER DE EE E EET EE TETTE EET DEDIT 12 6 Performing aireal teSttOn the SYSTEME IN ERIT EINER en ST EE SEEERE S EUER E EE EI E AA ee ENT 22e TR TR RETI ee 13 7s he xcontrolipanel indicates alarms SEEN EE EP ERE EE ER en De ERR en Len e nm eR eee ee DDR PREIS 14 axTthe controlipanellindicates faults 5 EM ZRR E E REI A REI E PNE PE TR TENES 15 9 Gonsultingithe eventsilog area E nn sens ERE ER rs sentence eee PEN Essen ee E E RETE DER ER TREE TE 16 10 Additional keypad f nctions 17 10 Te Gueryingsthe status ot your systems 17 10 2 Triggering an alarm if keypad button has been reprogrammed tette 117 10 3 Triggering a silent alarm if keypad button has been 8 17 DIALLER PRODUCT USER GUIDE 18 TUNE CUCU OM 19 1st Operation foroutgoimgicallss 5 tee 20 12 Operationifonincom
40. inglcallS t E EDS 20 2 Configuring a dialler locally using the built in keypad nennenennenennnenenennns 21 2311MOdif indithe Ana UIT EUR MU E 21 22 Moditinditne dat and time eo M er en T TE se 21 Ms TEE T UNTERE NM DLE EET EU EAR TNR DE TT 21 ZA Modltyimalyotivideorcodej GSM GBBSSEthemewADSB m 22 2 5 Enabling or disabling remote access via the Internet mains powered GPRS Ethernet ADSL 22 2 6 Recording or modifying the personalised welcome message for vocal transmissions PSTN GSM 23 2 7 Modifying the numbers of individual correspondents PSTN 5 23 8 Outgoing calls 3 1 Dialler call cycle procedure SAProcedireronyoice call StolindiViIdualS PSINAC SN 25 S9llisofrconmimatidsipossibleiutincllistensiniperodmee ree 25 3 4 List of voice messages and SMS transmitted to an individual correspondent according to the type of event PSINA CSN nee T E A ner TDI TO creer rere 26 3 5 Procedure for calls to a remote monitoring centre PSTN GSM GPRS Ethernet 27 a CEDERE EE EEEDERCEFUCHNEREETETI EE CEERECEEEEEETECHREER ETE REEREEDRCEE EE ECHE ORE PETERE er ee E PEE ERR 28 4 1 Voice remote operation over the telephone via th
41. ings and terminate for 60 s max YT ull ST uu dh 7 N P Pas MV UU Ar PROTECTED dialling lt t SITE DIALLER 60s 60s 5 aos 7 5 The The correspondent The dialler confirms The correspondent End of call Se correspondent listens to the alarm cycle listens to sounds in long beep Event triggered picks up the call message delivered acknowledgement the home and ends and dialler hangs up and hears 5 times by the and termination the listen in period press CK dialler if it is not by pressing CX press x acknowledged or hanging up 3 N B for calls to an individual using SMS and MMS digital protocol each correspondent from n 1 to 8 can receive SMS alarm calls via the GSM network The numbers programmed for SMS cannot acknowledge and terminate the call cycle underway the individual system correspondent n 9 can receive up to 5 MMS alarm images via the GSM network with the MMS option 1 Voice call to an individual with automatic listen in if this has been programmed for GSM voice calls there is no message inviting the correspondent to press 2 For vocal transmissions this identification message can be replaced with a voice message see Configuring the dialler locally using the built in keypad Recording or modifying the personalised welcome message for vocal transmissions 3 Telephone transmission can be followed by a listen in period during which the correspondent can listen in to what is hap
42. ite Transmission des v nements Separate dialler Dialler unit For transmission of an alarm to an For transmission of an alarm to a reference reference INDIVIDUAL REMOTE MONITORING CENTRE SH511AX SH501AX voice via PSTN network via PSTN and ADSL network SH512AX SH502AX voice and SMS via GSM network via GSM and ADSL or GPRS network voice via PSTN network SH513AX SH503AX lor va dd pid voice and SMS via GSM network and or SH514AX SH504AX with remote monitoring service contract ADSL via ADSL network Transmission of alarm images and films For transmission of images from image For transmission of alarm films Nc s pon UE AGES REMOTE MONITORING CENTRE SH511AX SH501AX with remote monitoring service contract ADSL via ADSL network SH512AX SH502AX MMS via GSM with MMS option to n 9 via ADSL or GPRS network SH513AX SH503AX MMS via GSM with MMS option to n 9 via ADSL or GPRS network SH514AX SH504AX with remote monitoring service contract ADSL via ADSL network 1 2 Operation for incoming calls The remote control function via the phone landline and or mobile using a dialler fitted with a PSTN or GSM module mains powered makes it possible to remotely operate the alarm system disarm arm the system start a listen in period repeatable to remotely listen in to background sounds speak out to a person on the premises where the alarm has been triggered by
43. o monitoring system in compliance with legal requirements The installation of a video monitoring system on private premises is authorised on condition that the cameras cannot see beyond the premises Furthermore individuals who are filmed on a private property must be duly informed of this The installer is responsible for the installation of such a video monitoring system while the user is responsible for its use and compliance with associated legal specifications Exclusion of liability and communication networks unavailability DAITEM shall not be held liable for use of the equipment described herein that does not comply with contractual stipulations DAITEM reminds users that its systems operate via telecommunications networks such as switched public telephone radio GSM IP GPRS WIFI networks etc As DAITEM is not responsible for managing such networks it has no control over them Their availability can only be guaranteed by their operator DAITEM also draws users attention to the fact that should these networks become unavailable its own systems may also become unavailable If such a situation should arise independent of the will of DAITEM the company informs users that neither it nor the manufacturer shall be held liable for the damaging consequences that such a situation may result in 1 Introduction A dialler unit can either be factory mounted in a separate dialler or integrated into a control panel
44. onsult archived alarm films from image transmission detectors ask an image transmission detector to film the protected site ET ONLY WITH COMPATIBLE IP CAMERAS change the video code consult archived alarm films shot by IP cameras instantly view real time video shot by IP cameras only possible with Ethernet ADSL media via Internet 4 2 3 Warning In case of video use only the first live video consultation may require the installation of an additional ActiveX Plugin or Applet java module 4 2 4 Accessing the alarm system via the secure Internet Portal A BLOCK DIAGRAMS e Accessing the dialler when you are not e Accessing the dialler when you are on the installation site on the installation site GSM GPRS relay GSM GPRS gt relay N N S DIALLER S DIALLER Secure Secure Internet Internet Portal Portal User PC 230 VAC mains power supply 230 VAC mains power supply User PC B ACCESSING THE PORTAL 1 Open your web browser on your PC Internet Explorer Firefox 2 Go to the Daitem web site and click on the link which gives access to the dedicated portal 3 Follow the instructions in the different menus ered 4 3 Remote operation over SMS via the GSM network mains powered maine NT To operate your system by SMS send an SMS message to the Control communicator using a mobile phone with the following synt
45. our dialler using code is correct by issuing a DTMF tone dial or SS x 6 D4 JC JC a long beep and then mobile phone Your dialler picks up i announcing the system the call i master code 1 status and any faults and or alarms only if the ONLY VIA PSTN f the telephone is connected to an automatic answering device answering machine fax etc or an operator dialler is connected to a answering service apply the two calls in a row procedure control panel 1 enter the dialler telephone number a first time 2 let the phone ring twice and then hang up 3 in the next 15 to 20 seconds enter the dialler number a second time and the dialler will automatically pick up the call on the 1st ring Y 4 access the voice menu for remote control operation What to press on handset unit keypad Voice menu IMPORTANT for each voice menu you must wait until the end proposed of the messages issued by the control panel before entering the desired command number To consult system status press system status announced To modify system To disarm press 07 9 control panel disarmed status press D ee To arm press 1 2 control panel armed dM yo For menu press GO 2 return to main menu Y To modify call Press n then qo number press 2 a i g To consult press 5 recorded n announced new number GD
46. out talk back and listen in 1 1 Function only available with GSM media General information about the caller Name Tel Address Identification n Welcome message if a message has been recorded this replaces the identification number Instructions Make a note of the instructions to be followed if the dialler calls Telephone call procedure bip dialler identification CORRESPONDENT n 2 intrusion long bip detector n group n system press 0 to acknowledge listen in l T Phone rings and terminate i for 60 s max vd it ick u 5 Hi p Ip 7 y n N puysen WW WY We Pr PROTECTED dialling SITE DIALLER 60s 60s ao RI 5 The The correspondent The dialler confirms The correspondent End of call correspondent listens to the alarm cycle listens to sounds in long beep Event triggered picks up the call message delivered acknowledgement the home and ends and dialler hangs up and hears 5 times by the and termination the listen in period press CK dialler if it is not by pressing press Cx acknowledged or hanging up 3 N B for calls to an individual using SMS and MMS digital protocol each correspondent from n 1 to 8 can receive SMS alarm calls via the GSM network The numbers programmed for SMS cannot acknowledge and terminate the call cycle underway the individual system correspondent n 9 can r
47. pening on the protected premises in order to confirm the alarm and issue telephone commands Ge press CX on the telephone handset during the listen in period when you want to stop listen in and end the call Hy 3 3 List of possible commands during the listen in period Depending on the alarm transmitted and the parameters set on the dialler by the installer a listen in and speak out talk back period can be activated During this period commands can be sent to the system using the telephone handset keys Command description Command n Disarm command relay 1 11 relay 2 12 relay 3 for comfort type 13 relay 4 applications using 14 Arm command relay 1 E vaj 21 relay 2 22 relay 3 23 relay 4 24 Stop siren 30 Activate siren 31 Repeat listen in period for 60 s 5 times max Stop listen in and hang up dialler Allow speak out talk back 7 Allow listen in 8 Allow speak out talk back and listen in 1 9 1 Function only available with GSM media List of events enabling listen in period Intrusion Intrusion confirmed e Tamper e Alarm Silent alarm Test call 3 4 List of messages and SMS transmitted according to the type of event PSTN GSM Events message Type of transmission Voice SMS AW General technical alarm Technical alarm PER N SIM credit monitoring Te
48. r code WARNING the 32 user codes are only available with control panel keypad versions 2 1 0 or later Enter JC J 5 0 3 to check the version master code 4 2 Restricting access using the tags The tags can have separate and limited access to specific command keys and specific groups Only the command keys or groups selected during programming can be accessed using the tag To restrict a tag to a specific command key s use the keypad to enter L JEJE ICI CIC E IGA IC JE e CJUI master code tag n tag n command from 01 to 32 from 01 to 32 key s To restrict a tag to a specific group s use the keypad to enter CIE JL dE 8 1 dE JE ie elil master code tag n tag n group s from 01 to 32 from 01 to 32 1to8 To cancel a tag s restricted access use the keypad to enter C JL JE JE JEJES gb JE Jes yb EEES RN master code tag n tag n from 01 to 32 from 01 to 32 Example to cancel the restrictions linked to tag 02 use the keypad to enter CUITS IH x S LO Le LL SL O L 8 JL LO The access restrictions linked to tag 02 will be cancelled To restrict access to a command key and a group use the keypad to enter CL JE JEU JISC JC 0 JEJE 1 Jb Cx Armed Partial 1 master code tag n tag n group s command key from 0110 32 from 01 to 32 1 to 8
49. r is connected to the Ethernet ADSL network or GPRS network mains powered dialler and subject to the rights controlled by the user during programming of parameter 613 factory setting access authorised see chapter on Configuring the dialler locally using the built in keypad Enabling or disabling remote access via the Internet 4 2 1 General This paragraph describes the implementation and use of the secure Internet Portal accessible via the DAITEM site It does not explain how Vista MS Windows or the web browser works For more information about these environments refer to the corresponding manuals The Daitem Internet Portal can be accessed from a PC fitted with Internet Explorer Firefox or Chrome as well as using applications dedicated to Smartphones and touch screen tablets iPhone iPad and Android 4 2 2 How the Daitem secure Internet Portal works The Daitem Internet Portal is designed to operate the system It has the following functionalities connection to a dialler via the Internet using Ethernet ADSL or mains powered GPRS media provision of information about the system installation arming disarming etc faults and access simple system configuration changing telephone numbers for calls operating the system changing the system status issuing receiver commands etc consulting and saving the system events log ONLY WITH THE USE OF IMAGE TRANSMISSION DETECTORS Rss change the video code c
50. ramming only allows numbers that have already been programmed for calls to individuals to be modified in user mode It is not possible to check or delete them IMPORTANT this operation does not allow you to completely programme telephone numbers for calls to individuals and a remote monitoring centre SMS PSTN protocol listen in etc Contact your installer for this if necessary To modify the correspondent number programmed for calls to individuals enter C JE dE 7 x 6 CIC CL Le lL master code A A Cycle 1 New telephone n 1 1 number 20 digits max 2 2 number 3 3 number Add 00 in front of DIALER e Cycle 2 foreign numbers 4 4 number 5 5 number Cycle 3 6 6 number 7 7 number 8 8 number System correspondent 9 9 number GSM only 3 Outgoing calls The dialler remotely alerts correspondents of intrusion or other events occurring on the protected site 3 1 Dialler call cycle procedure If your first correspondent does not answer the call is already engaged or has not terminated the call cycle properly the dialler calls the number recorded in the next memory if none of the correspondents acknowledge or terminate the call cycle or they are all engaged or not answering the dialler goes through the complete call cycle Example call cycle with 3 different types of cycle intrusion fire fault Acknowledgement Proce
51. remotely activating the loudspeaker operate comfort applications e g lighting using external receivers modify correspondent telephone numbers for calls to individuals When no event has been triggered the secure Internet Portal which can be accessed from a computer via the DAITEM web site makes it possible to connect up to a dialler linked to the Ethernet ADSL or GPRS mains powered network in order to check the system status installation armed disarmed etc faults access points etc perform a simple system configuration operation change telephone numbers for calls etc operate the system change the system status operate receivers etc consult and save the system events log E ONLY WITH THE USE OF IMAGE TRANSMISSION DETECTORS Rss change the video code consult archived alarm films from image transmission detectors ask an image transmission detector to film the protected site ONLY WITH COMPATIBLE IP CAMERAS amp change the video code consult archived alarm films from IP cameras view live video from IP cameras only possible with Ethernet ADSL media via Internet RNET eae 2 Configuring a dialler locally using the built in keypad Your installer will have already configured your dialler but you can modify some of the programming at any time If 5 wrong access codes are entered on the keypad in less than 5 minutes this will block the keypad for
52. the following information date and time event name e identity of devices having triggered the event detection zone for intrusion and fire alarms Example bip on 25 02 2012 at 3 Intrusion Detector 3 Group 1 bip on 13 01 2012 at 12 PM Tamper Siren 1 10 Additional keypad functions 10 1 Querying the status of your system Control keypad C L 4 104 or LIL JI MON master code master code bip system status Vocal keypad with tag reader i or CR L JL JL Ce pE Uy master code The LED indicating the reading zone flashes Hold the tag against the pictogram 0 10 2 Triggering an alarm if a keypad button has been reprogrammed IMPORTANT the sounding level of the sirens can cause hearing disorders The necessary precautions must therefore be taken before carrying out the tests Control keypad CL JL JL IC L TT Lejl or L master code Alarm K lE gt Press and hold GS longer than 2 s Vocal keypad with tag reader i AAN C ee ITA or T Alarm The LED indicating Press and hold the reading zone flashes longer than 2 s Hold the tag against the pictogram 10 3 Trigg
53. the original product paitem Guarantee extension form Any possible unavailability occurring on the networks the availability of telecommunications networks public telephone network GSM cannot be 100 guaranteed may result in the unavailability of our own systems without engaging the liability of ATRAL SYSTEM In addition this guarantee cannot be applied in cases of e Incorrect usage e Installation not in conformity to ATRAL SYSTEM specifications e Interference with the electronics e Breakage through fall or impact e Mechanical or electronic alteration of the product e Use of supplies other than those recommended by ATRAL SYSTEM e Natural disaster atmospheric phenomena or vandalism Products suspected of being faulty must be returned to ATRAL SYSTEM by the installer in accordance with the instructions provided by DAITEM technical support accompanied by the duplicate of the purchase order Products are transported at the sender s expense and risk and carriage forward returns will be refused by the ATRAL SYSTEM goods inwards department All products that are the object of an exchange become the property of ATRAL SYSTEM It is recommended that all invoices relating to products be carefully conserved as you may be required to produce them for application of the guarantee In the interest of improving its products ATRAL SYSTEM reserves the right to modify them without prior notice GM Techtronics Ltd Unit 17 Paxcroft Farm
54. with siren and keypad transforming the device into a control panel with siren keypad and dialler In what follows all of the products cited above shall be referred to as diallers The different control panels with siren and Control Choi t keypad each control panel can be fitted with panel dialler Transmission media one of the dialler units listed opposite hence reference transforming the product into a control panel SH501AX PSTN with dialler Sum SH502AX GSM GPRS Ethernet SH380AU SH508AX PSTN GSM GPRS ADSL SH504AX The different separate diallers Separate dialler VONT B ones Transmission media SH511AX PSTN 7 SH51 2AX z GSM GPRS Ethernet SH513AX PSTN GSM GPRS ADSL SH514AX Dialler unit and transmission media Depending on its reference the dialler unit has different transmission media see tables above To describe the use of the product it is assumed that the dialler has three transmission media PSTN GSM GPRS and ADSL Dialler Microphone Loudspeaker Three colour LED 4 customisable control buttons armed off 12 programming buttons armed partial 1 armed partial 2 A Blue light LED indications mM m LEDs Colours LED status Indication Three red steady button pressed or line occupied incoming outgoing call continuous rapid flashing operation blocked when powered power supply
55. xit 2 pi 7 F Ammam em The control panel does not arm the system 1 8 Automatic timed Arm Disarm This function makes it possible to send automatically Arm Disarm commands to the alarm control panel at times programmed by your installer via the TwinLoad software You can activate or de activate these timed automatic ON OFF commands at the Control panel keypad In factory default this function is not activated 1 9 System reactivation Factory default this function is not active Using the Control Panel keypad IL JL be CS JD KI C CU master code 0 disabled 1 enabled This command authorizes the resetting of the Control Panel after an alarm activation intrusion alarm or fault radio loss of power etc This command is accessible locally from a separate remote keypad or the built in keypad of the Control Panel while programming CL JEJE IL E 70 41 master code WARNING this configuration is possible with control panel versions 2 1 0 or later enter to check the version 2 The keypads transfer information about the control panel status The keypads can be used to operate your system IMPORTANT e check the status of your system Only commands sent from control and information keypads light up the LEDs Only commands issued from a vocal keypad trigger voice messages indicating possible alarms faults and the
56. xt operator MMS transfer GSM with MMS option Alarm video Test cycle call Test cycle call Totally arm Total armed Arm group Armed Group N Partially arm 1 Armed partial 1 Partially arm 2 Armed partial 2 Totally disarm Off Disarm group Off group N Intrusion Intrusion detector N group N Intrusion confirmed Intrusion confirmed detector N group N Fire alarm Fire Alarm PER N Prealarm Prealarm detector N group N Prealarm confirmed Prealarm confirmed detector N group N Deterrence Deterrence detector N group N Deterrence confirmed Deterrence confirmed detector N group N x X Tamper Tamper PER N Main battery fault Fault battery voltage PER N Back up battery fault Fault accumulator voltage PER N Radio link fault Fault Radio link PER N Radio tamper Radio Tamper PER N Telephone line tamper Telephone line Tamper N GSM scrambling tamper GSM Interference tamper x x Alarm and silent alarm Alert PER N x x Test call Test call Mains connected Mains connected PER N Mains disconnected Mains disconnected PER N x x x x x x x x x x x x x Format of messages transmitted dialler identification message identification

ALARM SYSTEM AND DIALLER PRODUCTS

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