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Compass Downloader User`s Manual

1. S Ele Tools Window t 8 x ses MASTER E n ind E S Gei June 05 1938 Current Operators x User Screen Access C urre nt X View User Code X Modify Users Operator X Add Users Li t Subscriber Access IS x Add fX Modify Panels x Edit X Import Export X Delete Other Access X Administrator Name X Convert Accounts Mast X Restore Purge Customer diu X Print Data X Zone Screen Enabled X History Screen Enabled X Template Screen Enabled X View CSID in Panels X Change CSID in Panels X Edit Import Subscribers X Communications Change Password Update Add Delete Close Updating Operator Information At any time you can update or change an operator s access status by doing the following 1 Select the operator from the Current Operator list 2 Modify the characteristics for the operator 3 Click on UPDATE Deleting Operators To delete an operator click on the operator s name from the Current Operators box and click on the DELETE button Defining System Operators 5 5 5 6 Defining System Operators The first step in defining account information is to set up your customer database This is performed on the Customer List screen vo Compass Windows Downloader Customers dS Eie Options Tools Window Help Jgl xi Search S Operator MASTER 2 ial e s eE E Options Sort By Customers Operators Templates Modems Logout Unattended u
2. erret teinte nnne ana adape ateua Eiai 4 7 Computer Station ED iioc epar hane Dany rna uet Ya Io nuc E edo DOR aa Sua CR Eran Rd 4 7 User Defined Fields eeeseeeeeeeeeeeeeeeeeeneeennnn enne 4 9 Defining System Operators Adding New Operators eese eere enne 5 2 User Screen Access Definitions esseeee 5 2 Subscriber Access Definitions sssseeen 5 2 Other Access Definitlons iecit ene endete Rega iet 5 3 Changing Operator Names eeeeeeeeeeeeeerenenne nnne 5 4 Changing Operator Passwords eene 5 4 Updating Operator Information eee 5 5 IR lte BA EE 5 5 Customer Information Adding Customer Accounts eeeeeeeeeeeeeeenennnnnn n 6 1 Converting Accounts from EZ Mate eene 6 3 Changing Customer Account Information 6 5 Deleting Customer Accounts eee 6 6 Restoring Purging Customer Accounts sess 6 7 Sorting Customer Data onerosa ria naa u uk nna na oru Ead YS diia e Ra 6 8 Searching for Customer Accounts eene 6 9 Purging History Data uia senatu o MUR caatisnI s ni ene Lumina dM Rd etae 6 10 Renaming Receiver Group sssssscceeesssseeeeneeeeeeeeees
3. 3 Select STATION DATA from the File menu The following screen appears Station Data x Current Customer Class CSIDs Station CID 123456FF Write CSID on Download All Alternate CSIDs 44444444 EI class E a Class Description unns l EE E e f poa Unattended X Allow Pane Initiated Uploads Allow PC Scheduled Batches User Defined Field Caption 34 Field2 Another Side Note FBII and Vart the first 6 digits mitroeshe Sg LOK Gei 4 Enter your Computer Station Identification C S I D number and select OK 5 Click on the MODEMS button d Modems The following screen appears 3 2 Quick Start indows r Moder ZE JOAL Tn nene 11 1933 Company X Touch Tone C Ademco First Alert Feil C Apex fX Speaker On Volume Off After Connect Medium Modem FEI F7702 Interface F7702 Required 3 Add Modem Edit Modem Delete Modem Local Code p m E Remote Code 2 d Ring Count 1 Carrier Duration d Modem Mode YN J emoti Practical Peripherals PM14400FXSA z bee C Loon Meg C Reset OK Cancel Apply 6 In the Company section select the Company whose controls you will be communicating with 7 Inthe Modem section select the Comm Port to be used 8 Select the type of modem being used from the Modem pulldow
4. 4 Select the Panel Type and enter the DOS Downloader Master Code 5 Navigate to the directory where the EZ Mate accounts are located 6 Select the appropriate FBII DOS Index files to be converted and click OK A DOS Master Code is required for FBII Customer Information 6 3 A prompt may appear if the primary phone from the DOS account does not have an assigned receiver group This mapping is essential for proper operation of Unsolicited and Panel Initiated Unattended modes To add a receiver Group Phone answer YES to this prompt NO MATCH FOR PRIMARY PHONE NUMBER amp 3 IN RECEIVER GROUP TABLE DO YOU WANT TO ADD THIS PHONE NUMBER TO RECEIVER GROUP TABLE Then do the following Typein the receiver group you wish to assign to the account phone number listed in red Press the OK button Press the CLOSE button to close the screen and continue converting DOS accounts Download ini Option This option is for advanced operators only You can modify the download mt file in your C Windows directory so that receiver groups will be automatically assigned to the accounts you are converting This feature is available by setting the following line to 1 default is 0 DOS Convert Auto Create Receiver Groupz1 A receiver group of P the last 5 digits of the primary phone number will be created and used for all those accounts converted from DOS having that primary phone number 7 After you selec
5. Index Mixed Mode Unattended Communica tions 9 1 Modem Setup 4 2 Configuration 4 3 Hayes Optima 336 4 2 Hayes Smartmodem 1200 External 4 2 Hayes Smartmodem 1200B Internal Modem 4 2 Hayes Smartmodem 2400 4 2 Hayes Smartmodem Optima 2400 Fax96 4 2 Modems Delete 4 7 Modify Users 5 2 Modifying Customer Accounts 6 5 N Novell Server error conditions A 4 O On Line Commands 8 2 Arm 8 2 Disarm 8 2 Download 8 2 Status 8 2 Upload 8 2 Operator Adding New Operators 5 2 Defining Operators 5 1 Operators 5 1 Other Access Definitions 5 3 Index P Panel calls back but modem never an swers error condition A 1 Permission denied error condition A 4 Print Data 5 3 Printer errors A 6 Printer Setup 7 2 Programming defaults viewing 7 3 Programming The Control 7 1 R Release Notes 1 4 Restore Purge Customers 5 3 Restoring Purging Customer Accounts 6 7 S Saving Customer Account Screen Lay out 6 12 Scheduling unattended jobs ADEM CO 9 2 Searching for Customer Accounts 6 9 Setting Up the Downloader 3 1 Sorting Customer Data 4 9 6 8 Station Data 3 2 Station Data Screen User Defined Fields 4 9 Status 8 2 Subscriber Access Definitions 5 2 System Requirements 1 2 System MDA error condition A 4 T Template Screen Enabled 5 3 Templates 4 10 7 6 Converting Customer Data 7 8 Creating 7 7 Deleting 7 8 Modifying 7 8 Using 7 6 U Unattended jobs ADEMCO 9 2 Unattended Mode introduction 9 1
6. Decode dll error message A 3 ERROR Get DDE Active Zones error message sussse A 4 ERROR Cannot find system mda when repairing network database locally eee A 4 ERROR Permission denied cannot open system ldb error message A 4 ERROR 3041 Incompatible database error messages A 6 ERROR Windows returned Printer Error 482 sss A 6 Table of Contents Welcome Welcome to the FBI Compass Downloader It provides everything you need to program and control an alarm system remotely from the comfort of your office In addition it gives the operator the ability to download and upload alarm control information to compare the uploaded and saved information and to view the results either on screen or in a printed report By using the Compass Downloader programming can be performed at the office prior to installation or can be downloaded from a remote location The control panel at the subscribers premises must be connected to a telephone line to download from a remote location Key Features The Compass Downloader includes many new features such as e DOS Downloader Conversion Utility to quickly con vert DOS accounts to the Compass Downloader Templates for quick and easy programming of con trol panels e A full search utility to help you quickly find a pro gramming field e Multi tiered operator levels for full flexibilit
7. Unattended Mode operation 9 2 Unattended Operation Setting Up FBII Panel for Unsolicit ed Call to Server 9 6 Unsolicited mode 9 1 Unsolicited mode setup for ADEMCO panels 9 6 Updates product 1 3 Updating Operator Information 5 5 Upload 8 2 User Defined Fields Screen 4 9 User Screen Access 5 2 User Screen Access Definitions 5 2 Station Data V View Programming Defaults 7 3 View user code 5 2 W World Wide Web Address 1 3 X xx parameters expected but 0 supplied A 1 Y Year 2000 Information 1 2 Z Zone Screen Enabled 5 3 Index NOTES Fillen FIRE BURGLARY INSTRUMENTS INC 149 Eileen Way Syosset NY 11791 CopyrightO 1999 Pittway Corporation N8677 2 11 99
8. Customer Options Template Default Copy Schedule Detail Add Delete Select a customer 7 1 The following screen is displayed gt XL2T 1 987987 7546 Dr Denton Fender s xI2 t EDIT Menu s Communications View Search Features Window Help Bar De wes Seene zones Chorge Hitow ee E Title Bar Button Bar At the top of the screen is the title bar It identifies the control panel type and revision and the receiver account number of the customer you selected Below this is the menu bar The options in the menu bar are not control panel specific they are Downloader operations These options are as follows File Save Allows an operator to save the alarm control settings Printer Setup Allows an operator to select and set up the printer Print Programming Form Allows an operator to print a pro gramming form that reflects the cur rent Downloader settings Exit Allows an operator to exit the Panel Edit screen Communications Takes you to the Compass Communications screen Allows an operator to upload or download information to 7 2 Control Panel Information Control Panel Information the panel providing the ability to arm disarm retrieve status bypass zones and send messages View The View modes give the operator the ability to see different versions of a control s programming This allows the operator to view the values saved in the Downloader
9. Detail screen appears 3 Enter the account information i e name address etc Also enter the Receiver Group account and panel type Subscriber Data Receiver Account Last Name First Name Business Voice Phone Fax Address 1 Address 2 City State Zip code Zip Ext contact name Another Side Panel Data Notes Panel Revision Ze Class Panel Phone Number Caller ID CalleilD EEProm v Firmware em IJ cma Quick Start 4 Click OK 5 Click on the MODIFY button in the Panel Options frame 6 Enter the control panel configuration information 7 Click on CLOSE and then select SAVE to save the configuration You will be returned to the Customer list in the Shell Repeat these steps to continue adding customer accounts or go to the next section to download saved configuration data to the control panel or to send commands to the control panel Getting On Line With the Control Panel Control Panel Preparation Using the specific control panel installation instructions as a guide perform the following steps Communicating With the Downloader 1 From the Customers screen click Customers toolbar button select the desired customer record Then click the Modify button in Panel Options 2 Select the Communications menu option from the screen that appears Quick Star
10. Ei Save the EDIT data that has been edited Save Undo all changes and exit Undo Cancel Return to edit data 5 To save the programming information click the SAVE button To close without saving click UNDO To return to the Panel Edit screen select CANCEL Using Templates Templates are used to create master files for control panel programming data to speed programming of a new account A template gives you a very quick and easy way to add a customers alarm control programming information To access the Template screen click on the TEMPLATES button at the top of the Customer List screen m Templates The following screen appears Control Panel Information User MASTER Wednesday August 19 1998 Template Lists H Template Options Tees seen ERE Em Buttons Creating New Templates To create a new template 1 Click on the ADD button The screen displayed allows you to enter the control panel type the revision and a name for this template Panel Template Data Panel Name Es Panel Revision Template Name 2 Click on OK to save or CANCEL to exit without saving 3 Click on the MODIFY button to edit the alarm control panel programming for this template Control Panel Information 7 7 4 When you are finished programming the control panel select CLOSE and then SAVE to save the info
11. Information screen Use the DATABASE button to select the path to the database you will be using Installation For security reasons we recommend that you change the default operator name and password For information refer to Chapter 5 Defining System Operators An option available from the Shell menu permits the administrator to determine what is left or cleared of the operator name and password on the Log On screen after the LOGOUT button is pressed Select the FILE menu option and then the LOGOUT OPTIONS menu Three different options are available Clear Name PW Password Keep Name Clear PW Password Keep Name and PW Password Logging Out To log out simply click on the LoGour icon This brings you back to the Log On screen lom To exit the program completely click on the ExiT button Installation 2 5 2 6 Installation Quick Start is intended for users who would like to get the Downloader up and running quickly To take full advantage of the many fine features of the Compass Downloader we recommend that you read the rest of this manual Setting Up the Downloader 1 Click on the COMPASS DOWNLOADER icon from the Downloader program group bu Compass Downloader 2 Enter the operator name and password master is the default for both and select the oK button Compass Windows Downloader EG System Log In Database C COMPASS DATABASE DOWNLOAD MDB Quick Start 3 1
12. Line The following chapter contains information on Interactive Communications for FBII control panels Getting On line FBII We recommend you only initiate Scheduled jobs from the Shell even though the Communications screen next page contains a Schedule button If you select Scheduled from the Communications screen you must then exit from this screen and from the Panel Edit screen before any scheduled jobs will be initiated Refer to Chapter 9 Unattended Communi cations for instructions on Scheduled mode Panel Communications Double click on the applicable account to access the programming fields for the selected panel or select the account and click the MODIFY button Interactive Communications 8 1 Select Communications from the menu The following screen appears A FBII Interactive Downloader Remote Commands plo T Download Changes Only fest see Comm Port efer to Chapter 9 1 Practical Peripherals PM14400FXSA sl or instructions on sing Scheduled d anel Phone ode am Close Schedule Connect Telco Modify CDO RDO SD o TRO Click CONNECT Compass will initiate communications with the panel Once on line you can modify the existing account programming information or perform a number of on line commands On Line Commands FBII On Line Commands vary depending on the panel you have selected The following are typical On
13. The system mda grants access privileges to the database and must be present to open the database Utilities UU 104 10 2 w Database Update Iof E This will update your data structure to the new enhanced 1 3 0 7 format All data will be preserved Database C COMPASS DATABASE D ownload mdb System mda C SCOMPASSNSDATABASES NEXENsystem mda Database Repair Compass databases may become corrupt if the power to the PC is shut off while Compass is running f the Database may be corrupt error occurs run the Database Repair utility The name of the executable running the repair utility is Dbrepair exe and it is located in the database directory An icon was created by the installation to run this utility Select the database being reported as corrupt and run the repair utility on this database The SEARCH button can be used to locate the database Running this utility will repair and compact the database Performing this on a noncorrupt database will not damage it The compact of the database will get rid of any deleted customers and shrink the size of the database Press the REPAIR button to execute this utility If the database is on a network we recommend that you first copy the database to a local directory and repair it locally A repair done on a network file can take a very long time sometimes never completing Utilities Utilities To repair a database copy the file being repaired locally into c com
14. be applied to Click on the TEMPLATE button at the bottom of the Customer screen The following screen appears Update Panel Data from Template EA Name Rcvr Acct H SC 0017 Revision FA1220C 1 Description Garden Grove Cancel Highlight the template that will be applied to the account Click OK 7 9 4 Confirm the template selection by clicking oK The control panel will now be programmed to match the template Copying an Account The Copy command can be used in place of Templates to copy programming information quickly from one control to another To copy an account 1 Click on the copy button The following screen appears Enter the receiver and account number of a customer s panel to be used to copy to an existing or new panel Panel Name Revision XL2T 1 EE Receiver Number Account Number 98798 7546 Copy to Create New Panel gt Receiver Number Account Number 987987 z546 Ok Cancel 2 Enter the receiver and account number of the control panel to be copied from 3 Enter the receiver and account number of the panel to be copied to or check the CREATE NEW PANEL box 4 Click ok The new account will now be copied from the source account An account can be copied only to another account that uses the same control panel type and revision 7 10 Control Panel Information How to Communicate On
15. have the Unattended ID feature Refer to the Installation Instruc tions for the panel with which you are com municating to determine whether it has this feature If the panel does not have the Unat tended ID feature make sure there is no Callback Number programmed into the panel Be sure the Unattended Server has been started before scheduling jobs To schedule Unattended jobs take the following steps 1 Either select the account on the Customer screen and click the ScHEDULE button or go to the Communications screen shown below available from the Panel Edit screen E H interactive Downloader Hevr Acct 98 387 b Remote Cor nds 2 D fie Window Help 2181 xl Connect Screen Acct Info a Commands Download All Upload All Arm Selected Commands kl LES Call Method CD o RDO SD O TRO Unattended Communications Unattended Communications Highlight the desired commands in the Available Commands area on the left side of the screen Click on the top arrow in the center of the screen to move the desired command into the Selected Commands area on the right side of the screen The command may have options associated with it e g Arm Away Arm Stay etc These options will appear in the center of the screen After a command has been selected from the right hand area it can be modified by clicking on the EDIT button small pencil in upper right of the
16. installation on the network 2 Change the shortcut for each of the client machines to run netload exe instead of download exe 3 Netload will check the network drive to see if any of the files in the exe dll or bitmap folders have been updated If any files are newer than those on the client machine they are copied to the appropriate local c compass subfolder The client machines are updated automatically without having to run an individual install on each machine If Compass has been installed on the server machine s C drive the server machine cannot be used to run Compass using the netload scheme lf the server machine is running Compass it puts a lock on the system ldb If a client machine attempts to run netload it will attempt to check for new files and then give the error message Permission denied system mda open To solve this problem go back to running download exe instead of netload exe In this configuration a new installation of Compass requires either an update of each client machine to run fast with most of Compass local or download to be run directly off of the network which results in a loss of speed Netload is only useful in keeping the client machines automatically updated it is not necessary Alternatively a partitioned drive d can be set up on the server and Compass installed to that drive The server and all client machines can then run netload exe Only a network administrator can change t
17. recorte dnce eee Pee EENS 8 4 FBIIFZ7702 Interface 3 55e cei eerie enint ea euo rara Pi cons iara aD aa ara eR Egi rau 8 6 Unattended Communications Unattended Operation iori tenet read nia pn oa nk cusa k ru a8 saa Ron E Dau aai puas 9 1 unsolicited MOde eb e tee tecti evo Eeer 9 1 Scheduled Mode Seege Eege a EE ie cedes 9 1 Mixed M de EE e a wid deo Se tone Dee ee ted eeu Mer tenete 9 1 How to Use Unattended Mode enses 9 2 Starting the Unattended Server sse 9 2 FBII Unattended Communications eere nennen 9 2 How to Select FBI Unattended Mode 9 2 vii How to Schedule FBII Unattended Jobs 9 4 How FBII Unsolicited Mode Work 9 6 Setting Up FBII Panel To Call Unsolicited Server 9 6 Chapter 10 Utilities Synchronizing the Database essent 10 1 Database Repair eieiei 10 2 Merge Databases iisi dein dasen t aten tug ankle SCR X AM equ 10D eR iaaiiai 10 3 Appendix A Error Conditions viii ERROR Cannot find a DLL or VBX file o eee ee eeeeeeeeeeeeceeeeeeeeeeteeeeeees A 1 ERROR xx parameters expected but 0 supplied A 1 ERROR The panel calls back but the modem never answers A 1 ERROR Cannot put modem into command state ss A 2 ERROR Btrieve error message sse A 2 ERROR
18. respectto the transaction contemplated hereby and supersedes any and all prior proposals understandings and agree ments This Agreement may not be modified or altered except by a written instrument signed by Licensee and an authorized representative of F BII its rights duties or obligations under this Agreement to any person or entity in whole or in part If any provision of this Agreement is invalid under any applicable stature or rule of law itis to that shall be governed by the laws of the State of New York and the sole venue for suit shall be in an appropriate state or federal court located in the State and City of New York The failure of FBII to exercise in any respect any rights provided for herein shall not be deemed a waiver of such right or any further Agreement may be brought more than two 2 years after the date such cause of action shall have arisen FBII shall have the right to collect from Licensee any expensed incurred including attorneys fees in enforcing its right under this agreement Chapter 1 Welcome nianu e 1 1 Recommended System Configuration ee 1 2 Year 2000 Information eeeeeeeeeeee nennen nnnm nnn nnn rna 1 2 Manual Structure eceseeeeeeee KREE K KEEN KK KEEN R KEN KR KEEN ansa au uaa aua 1 2 Getting Product Updates rici niis iini n tE rant k b kara 2E RSEN IM Lan H FEE Rb iMd 1 3 Using This Manual E
19. used User Defined Field 2 Name defined if field used To select the sort method either click on the selection from the pull down box or type the corresponding number As a reminder the field that you selected to sort by is italicized on the screen The option of sorting by panel name has been moved to the Search Options frame on the Customer List screen To select by panel name do the following 1 From the Panel list choose the panel type to find 2 If all revisions of that panel type are desired click ALL REVS 3 Click sEARCH The SEARCH button refreshes the customer grid 4 To view all accounts click ALL ACCOUNTS Searching for Customer Accounts The Search feature works with the Sort feature When a sort method is chosen Acct Last Name etc that method is also available in the Search box 1 Enter the Receiver Number or the beginning of the sort method chosen 2 Click on the sEARCH button The result of your search appears Customer Information 6 9 3 To display all the customer accounts again click on the ALL ACCOUNTS button If there are more than 1024 accounts in the database the Search option must be used to narrow down the of accounts displayed Purging History Data This option allows an administrative operator the ability to delete history data from the Compass database This history is the data viewed on the History screen within the Panel Modify screen of each account
20. values uploaded from the control converted DOS values default values or a current edit not yet saved The screen being viewed is indicated in the upper right corner of the title bar Current Edit Allows an operator to view the changes just made not saved yet to the control programming Upload Allows an operator to view the data last uploaded from the alarm con trol Saved Allows an operator to view the previ ously saved data DOS Allows an operator to view the DOS converted Downloader programming information Defaults Allows an operator to view the pro gramming defaults for a control panel Some panels have multiple default options available For these panels a default selection must be made e g 1 2 3 etc Search Allows an operator to search for a specific programming option by field number or name To do this select SEARCH from the Panel Edit screen The following screen is displayed 7 8 7 4 gt XL2T 1 987987 7546 Dr Denton Fender s xl2 t EDIT Panel Feature Search ET File Communications View Search Features Window Help lel xl pS a E ene ares Eind First Find Next Find Previous Search String Programming Fields Default CSID and Installer Code GoTo Local Programming Lockout Unattended I QO7 L3 CS Reporting Type Q07 L3 Dialer Type hd JE rng To begin the search proceed as follows 1 Enter the programming field number or par
21. 1 3 Release Noles odit sri ee 1 4 Microsoft Windows Basics 1 4 Downloader Program Structure seen 1 5 Downloader Menu Structure 1 eeeeeeeeeee eene nnn na 1 6 Chapter 2 Installation Installation on a Single PC eene 2 1 Installation on a Network eeeeeeeeeeeeeeenennn nnn 2 2 Floppy Disk SetUp svisiscccicssesnacacecsteseassnanstecsascasantancesesesescnaavcndasateieaans 2 3 Log On Procedure cisiaieswsinisnesssisasancactanisndexansnndassusadaananadsieeseiaananianninae 2 4 Hopes qe B 2 5 Chapter 3 Quick Start Setting Up the Downloader eese 3 1 Creating a New Account E 3 4 Getting On Line With the Control Panel 3 5 Communicating With the Downloader see 3 5 DOS EZ Mate Conversion eere eee 3 7 Chapter 4 Communications Setup Downloader Communications Setup ess 4 1 Modem SetUp e 4 2 Table of Contents Chapter 5 Chapter 6 vi Contigurati N sector 4 3 Hayes Smartmodem 1200 External Modem sees 4 3 Hayes Smartmodem 1200 B Internal Modem 4 3 DOBRR hnIIrPEI R 4 4 FEBIL 7702 ut EE 4 5 shame RTI Paane 4 7 Delete Modem
22. 5 4140XMPT2 789 003 DFE1 Hardkick vistab p Vistab P 1 3 02 0596 Hardick 4110XM 4110XM 1 01 1222 Hardick Vista4 FA1220CV 10v 003 1299 Hardick vikghik 4110XM 1 003 9988 Tu k PTR ID 4 09 7777 Hardick ch 4110XM 1 09 3667 Ik Ik 4110XM 1 01 1155 Drennan H 4140XMP 1 4666 4 E Last Communication 12711795 12 23 19 PM Record 1 of 1024 Panel Options Customer Options Template Default Copy Schedule H Detail au pe ef Tf Customer Information Modify Button Control Panel Information Alarm Control Programming Overview To access the Alarm Control Programming Panel Edit screens either double click on the highlighted customer account in the Customer screen or highlight the customer and click on the MODIFY button 4 Compass Windows Downloader Customers BENE BD File Tools Window Help 18 x AM m 4 Operator MASTER Y y EI Login Date Customers Operators Templates Modems Logout Unattended Thursday November 11 1999 Customer List C Unattended Jobs Search Options Bee 8 Business Begins with Search sham Al Accounts Sort by Panel 5 Business M XL2T 1 x All Revs Revi Acct Last Name First Name Zip Code Business Panel Name Panel Phone 987987 7546 Fender s xl2 t conta am Dr Denton Sham Products Inc XL2T 1 Last Communication Record 1 of 1 Panel Options
23. AT Commands 3 AT Commands 4 Reset Command d Max Command Length JW Support Caller ID Command T F7702 Required IX Software Vol Control OK Cancel 4 4 Communications Setup 6 Give the modem a name Enter modem commands or click the TEMPLATE button and select the modem template to be used If your modem supports the Caller I D feature you can enable the Caller LD Command on the Support frame here If the modem software can control the volume click SOFTWARE VOL CONTROL on the Support frame Click OK FBII F7702 Interface Communications Setup The F7702 Required option is only used if the company is set to FBII The frame titled FBII F7702 Interface on the Modem Setup Screen is used to set the options available for that interface A FBII Interactive Downloader Modem Setup Qf File Options Window Help 8 xJ s em umm Emm TR Company X Touch Tone rou fX Speaker On Volume fX Off After Connect Medium x Modem FBII F7702 Interface F7702 Required a Add Modem Edit Modem Delete Modem Local Code ommo Remote Code Ring Count 1 Modem Carrier Duration 9 lt None gt A Moda None C Local C Remote DE Cancel Apply Do RDO SD O TRO 4 5 4 6 The following options appear in this frame F7702 Required If checked this b
24. CSID 7 Station SID User Defined White CSID on Download All Fields Altemate CSIDs 44444444 FFFFFFFF 33333333 11111112 C a Edit Delete Unattended Initiated Upload uled Batches User Defined Field Caption 4 pesi Field2 Another Side Note FBII and Vartec use the first 6 digits of the CSID OK Cancel The Current Customer Class section allows you to enter a classification for a group of customers The class is assigned to a customer account on the Customer Detail screen It is used for sorting and search functions e g Commercial Accounts Residential etc 2 Type the field name to be used into the two boxes under User Defined Field Caption 3 Click OK When renaming these fields the new name also appears in the Sort By box located on the Customer screen A custom Sort feature has now been created Only an operator with Administrator privileges can access the User Defined Fields Communications Setup Operator Names Operator Command Buttons Defining System Operators After setting up your communications options the next step is to define Downloader system operators Operators can be assigned different levels of authority which allow them access to various system and control panel operations Once you have logged on look for the button marked OPERATORS on the Compass shell screen Clicking on this
25. Company fX Touch Tone FBII X Speaker On Volume Ix Off After Connect Medium EI Modem FBII F7702 Interface F7702 Required LI Add Modem Edit Modem Delete Modem Local Code Er Ess Remote Code Di SS Ring Count 1 Modem Carrier Duration 9 None gt E Mode None C Local C Remote OK Cancel Apply CDO RDO SD O TRO Options FBII The following selections appear in the Options menu Show Activity Displays gt gt on send receive of characters on the bar shown above Turbo Mode If this option is selected no status request occurs between commands A status request will only be sent if there are no pending commands or if the command requires a status command to end Auto Initialize Modem This option initializes the modem on connect Connect Speed The following three choices exist for connect speed Normal Connect Fast Connect Super Fast Connect Interactive Communications Problematic Modem Alternate AT Hangup Bad Modem Cable Set Time On Disconnect The following three choices exist under this option e Always e Never Prompt Interactive Communications 8 5 FBII F7702 Interface The frame titled EBI F7702 Interface on the Modem Setup Screen is used to set the options available for that interface wm FBII Interactive Downloader Modem Setup em xi
26. Downloader installation Chapter 3 is a Quick Start guide designed to get the user up and running quickly Chapters 4 and 5 take you through the Downloader setup and covers those items that only need to be performed once such as the modem setup Chapters 6 through 9 cover the daily activities performed with the Downloader These chapters include adding and modifying customer accounts and communicating with the control Chapter 10 and Appendix A describe utilities and error conditions including troubleshooting Getting Product Updates Any future updates may be acquired via the Internet from the FBII web site on the World Wide Web You can find FBII on the Internet at http www FBIl com Using This Manual Our goal when writing this manual was to make it as easy to understand as possible Occasionally we include an important note or technical tip to make your work flow Welcome 1 3 more smoothly Find these tips by looking for a boxed note with a checkmark This symbol indicates a very important note Please read each one carefully Where applicable the actual screens are shown to help you understand the procedure being explained Release Notes Any information that could not be included in this User s Guide will be available in the Release Notes which may be found in the DOCS directory on the CD ROM Microsoft Windows Basics As with most Windows programs the Downloader program uses keystrokes as an a
27. E ANY NEW WARRANTIES SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN THAT EVENT ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO NINETY 90 DAYS FROM THE DATE OF DELIVERY OF THE LICENSED PROGRAMS This warranty gives you specific legal rights You may have other rights which vary from state to state 8 LIMITATION OF REMEDIES Licensee s exclusive remedy shall be either the replacement of any diskette or other media not meeting the limited warranty set forth above and which is retumed to FBII with a copy of Licensee s paid invoice or if F BII is unable to deliver a replacement that is free of defects Licensee may terminate this Agreement by returning the Licensed Programs and thereupon the License Fee shall be refunded FBII shall have no obligation under this Agreement if the Licensed Programs are altered or improperly repaired or serviced by anyone other than FBII factory service For warranty service return Licensed P rograms transportation prepaid to FBII Factory Service 165 Eileen Way Syosset New Y ork 11791 9 LIMITATION OF LIABILITY REGARDLESS OF WHETHER ANY REMEDY SET FORTH IN THIS AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE IN NO EVENT WILL FBII OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR SIMILAR DAMAGES INCLUDING ANY LOST PROFITS OR LOST DATA ARISING OUT OF THE USE OR INABILITY TO USE THE LICENSED PROGRAMS OR ANY DATA SUPPLIED THEREW
28. Ellen FIRE BURGLARY INSTRUMENTS INC UIMENTS ING FIRE BURGLARY INSTRUMENTS INC A Division of Pittway Corporation 165 Eileen Way Syosset NY 11791 SOFTWARE LICENSE AGREEMENT You should carefully read the following terms and conditions If you do not consent to be bound by this License Agreement you must promptly return the unopened package to the person from whom you purchased it within fifteen 15 days from date of purchase and your money will be refunded to you by that person Ifthe person from whom you purchased this Software fails to refund your money contact F ire Burglary Instruments Inc immediately atthe address shown above Important This Software is security related Access should be limited to authorized individuals 1 GRANT OF LICENSE Subjectto all terms and conditions hereof Fire Burglary Instruments Inc a subsidiary of Pittway Corporation F BII does hereby grant to the purchaser the Licensee upon payment in full of the published license fee or other license fee agreed to in writing the License Fee a nontransferable non exclusive license to use the enclosed soft ware Licensed Programs provided herewith in Licensee s own business on a single computer for a term commencing on the date of paymentin full of the License Fee and continuing in perpetuity unless terminated in accordance with the terms hereof 2 PROPRIETARY RIGHTS License hereby acknowledges thatthe Licensed Programs including the algo
29. ITH EVEN IF FBII OR ANYONE ELSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY THIS PROVISION IS INCLUDED FOR THE BENEFIT OF FBII AND ITS LOCAL REPRESENTA TIVES AND IS ENFORCEABLE BY EACH OF THEM SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CON SEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU IN NO CASE SHALL THE LIABILITY OF THE LICENSED PROGRAMS PROVIDERS OR OF FBII EXCEED THE PUR CHASE PRICE PAID FOR THE PRODUCT 10 REGISTRATION In order to qualify to receive notification of FBII updates to the Licensed Programs Licensee must complete and return a Registration Form to FBII within twenty 20 days from date of purchase Notwithstanding F BII is under no obligation to release updates to the Licensed Programs 11 TERMINATION Upon the breach or non compliance with any term or provision of this agreement FBI shall have the right to terminate the license granted hereby by written notice to Licensee Upon such termination Licensee shall immedi ately turn over to FBII all copies ofthe Licensed Programs and any documentation supplied in connection therewith Such remedy shall be in addition to an cumulative to any other remedies FBII may have at law or in equity with respect to such breach or non compliance 12 GENERAL This agreement is the complete and exclusive statement of the understanding of the parties hereto with
30. L to exit without saving The Station C S I D will be used for any new or defaulted accounts Once an account has been saved the C S I D for that account is stored in that account so that a change to the Station C S I D will not change the account C S I D An operator can when given the authority view or change the C S I D on the Dialer screen when modifying an alarm control panel To change the C S I D of an existing account go to the Communications screen and connect to the panel While connected press the MODIFY button and change the C S I D on the Dialer screen Then download the panel You can download the current station C S I D to all Compass downloaded panels by selecting WRITE C S I D ON DOWNLOAD This changes the C S I D to the new C S I D specified in the station When the view C S I D button is pressed the system displays the new station C S I D Communications Setup Station Data 123456FF LI 44444444 Another Side User Defined Fields Communications Setup There are two fields on the Station Data screen The operator can customize these fields and then use them on the Customer Information screen as sort criteria to help organize customer accounts i e residential commercial etc 4 9 1 Select STATION DATA from the File pulldown menu at the top of the Customer Information screen The following screen appears Station Data Current Customer Class Lx
31. Line Commands and their explanations Download To download programming information to the panel choose DOWNLOAD Upload To upload programming information from the panel to the downloader choose UPLOAD To determine the status of the panel that is on line with the downloader choose STATUS Am j Toarmthe panel from the downloader choose ARM To disarm an armed panel or a panel in alarm choose DISARM 8 2 Interactive Communications Zone Bypass To bypass faulted zones via the downloader choose ZONE BYPASS Event Log Upload To upload an event log from the panel choose EVENT Loc UPLOAD Event Log Clear To clear an existing event log from the panel choose EVENT LOG CLEAR To set the time use TIME SET Click on a command in the Commands box and then click on the button or double click on a command Once you choose a command it appears in the Selected Commands box To remove a selected command click on the button To remove all commands click on the button Some commands such as Arm or Bypass require additional clarification e g arm stay arm away bypass zone 2 etc These selections can be made from the dropdown Options list located in the middle of the screen Modem Setup This screen allows you to choose the mo dem and parameters for remote communication Interactive Communications 8 3 8 4 A FBII Interactive Downloader Modem Setup BEE f Fie Options Window Help 4 x
32. Qf File Options Window Help 81 sl emm X Touch Tone FBII DN Speaker On Volume X Off After Connect Medium el Nodem FBI F7702 Interface F7702 Required mi Add Modem Edit Modem Delete Modem Local Code inn CommPort Remote Code m NEN Ring Count 1 Modem Carrier Duration 9 lt None gt zi Mode None C Local C Remote OK Cancel Apply CD o RDO SD O TRO See Chapter 4 for a detailed description of the F7702 options 8 6 Interactive Communications Unattended Operation The purpose of Unattended Operation is to allow you to communicate with the control panel at the installation site from the office computer without an operator at the computer There are now three separate types of Unattended modes available in Compass These methods are called Unsolicited Scheduled and Mixed modes Unsolicited Mode In unsolicited mode a panel calls in to the Server without the Server s prior knowledge of the call in Once the panel has gotten the Server s attention the Server must determine what type of panel it is communicating with and perform the appropriate task Scheduled Mode In scheduled mode the Server checks for scheduled commands e g arm upload etc to be performed on a panel at a certain time At the scheduled time the Server performs the tasks scheduled by the operator for the panel Mixed Mode In mixed mode with both Unsolicited and Scheduled acti vated the Server operates
33. To access the Purge History screen 1 At the Customer List screen click FILE on the main menu bar Click PURGE HISTORY 3 Select either ALL ACCOUNTS or SPECIFIC RECEIVER 4 5 ACCOUNT ALL ACCOUNTS allows the operator to purge the history for all the accounts with dates either 6 months or older or 12 months or older SPECIFIC RECEIVER ACCOUNT adds an additional date range of all history Click PURGE HISTORY to continue Click CLOSE Renaming Receiver Group 1 2 From the Tools menu choose RENAME RECEIVER GROUP On the screen that appears type the old receiver name in the appropriately marked box Customer Information Old Receiver Lo Z New Receiver Rename accounts not in conflict Check Conflicts Rename Receiver Close 3 Type the new name in the New Receiver Name box 4 Press the CHECK CONFLICTS button to make sure the change will not create duplicate Receiver Group Account number information If there are no conflicts press the RENAME RECEIVER button to change the Receiver Group name 5 lf there are conflicts reassign the accounts that do not conflict to the new Receiver Name by checking the RENAME ACCOUNTS NOT IN CONFLICT box 6 Press the CLOSE button to return to the Customer screen Exporting and Importing Accounts This feature gives you the ability to copy a single account from one computer to another The ability to export and import an acc
34. ax Record Locks 20 000 If these settings are incorrect you will not be able to add new accounts to the Down loader These settings can only be changed by a Network Administrator Floppy Disk Setup To facilitate installation on PC systems which do not have CD ROM hardware the Compass Downloader installation files are set up as floppy disk images on the CD To create an install set on floppy disk Copy each Setup disk image to a separate floppy disk e g setup exe to Disk 1 setup w02 to Disk 2 setup w03 to Disk 3 etc To install from floppy disk Insert Disk 1 into the drive select Run from the Start menu then enter the path A setup and follow the on screen prompts Installation 2 3 2 4 Log On Procedure After a successful installation the system creates a Compass Downloader group that includes an icon titled Compass Downloader Compass Downloader If you are using Windows 95 or NT you will find this icon under the Program section of the Start menu Double click on this icon to open the program The Compass logo screen is displayed followed by the Log In screen Compass Windows Downloader x System Log In Database C COMPASS DATABASE DOWNLOAD_MDB Enter an operator name and password The default operator name and password is master Anyone with a valid operator name and password can log in The operator who is currently logged in is displayed in the upper right hand side of the Customer
35. button or CANCEL to exit without saving the changes Deleting Customer Accounts Deleting a customer is a two step process To delete a customer 1 Click on the customer s name from the Customer Account list 2 Click DELETE The following screen appears t Delete Customer Ea Delete Selected Customer record Delete All Displayed Customer records Ok Cancel 3 Select either Delete Selected deletes highlighted accounts only or Delete All deletes all accounts displayed in the customer grid and click OK Click CANCEL to keep it 6 6 Customer Information See Restoring Purging Customer Accounts below to complete the deletion process An account must be purged before that account number and receiver number can be used again Be very careful when using the Purge capability Restoring Purging Customer Accounts This is Step 2 in the deletion process When you delete a customer as described above the information is not completely lost You must then purge the account to completely delete it Whether you want to restore or purge an account the first step is the same 1 From the Tools pull down menu at the top of the Customer Information screen select RESTORE PURGE CUSTOMER The following screen appears Restore Purge Accounts Deleted Accounts Select the appropnate customer and thon select purg
36. button brings you to the Operators screen Only an operator with Administrator level authority can access the Operator screen a Compass Windows Downloader Operators BEE U ser fM File Tools window Help l sl S 18 User MASTER Screen D be pe Access Customers Operators Templates Modems Logout Unattended Eat Friday June 05 1998 Current Operators IN User Screen Access e X View User Code X Modify Users X Add Users CET z Subscriber Access K Modify Panel a Subscriber x X Modify Panels X Edit X Import Export Access X Delete Other Access x Administrator Name X Convert Accounts Mast X Restore Purge Customer ener X Print Data X Zone Screen Enabled X History Screen Enabled Ot h er x Template Screen Enabled x View CSID in Panels X Change CSID in Panels Access X Edit Import Subscribers X Communications Change Password Update Add Delete Close 5 1 This screen defines the security level of all operators of the system You are not allowed to exit the screen unless at least one operator is defined as an Administrator Adding New Operators To add new operators 1 Click on the ADD button on the bottom of the Operators screen 2 The screen changes slightly allowing you to type in an operators name and password The password must be typed twice to confirm it 3 Select the access properties for that operato
37. ctory where Compass was installed run Compass and check the database path on the login screen The beginning of this path before the database download mdb is the location of the previous install If this path is not the same as the upgrade change the path to match the upgrade directory ERROR The panel calls back but the modem never answers Solution This problem is usually generated by a bad modem cable The DTH line of the modem is left open when this error occurs To determine if there is a bad A 1 A 2 modem cable in version 1 2 2 10c or later take the following steps 1 Go to the Communications Menu 2 Select OPTIONS then PROBLEMATIC MODEM 3 Set the Toggle DTR on first command and set the Drop DTR to 3 1 seconds 4 Start a panel initiated connection using any panel in the database 5 Watch the TR light of Compass and the TR light on the modem The TR light should go on and off for both the Compass software and the modem If this does not happen the modem cable is a likely suspect If after changing the modem cable the problem still occurs when the same test is run a problem exists on the cable inside the computer Another option under Problematic Modem is Alternate AT hangup When this option is selected the DTR line is no longer used to get the modem s attention Instead a guard time command is used ERROR Cannot put modem into command state Solution The 1200 baud modems and the Haye
38. de Panel Data Notes Panel Revision Class Panel Phone Number Ld Caller D CallerlD EE E Firmware Print Cancel 4 Tab through the screen to move from field to field You must fill in the Receiver Group number up to 6 characters a 3 or 4 digit Subscriber Account Number Panel Type and Revision Number The Revision Number defaults to the most recent based on the panel selected The revision determines which programming fields the Downloader displays Make sure you select the revision you have If you are uncertain of the revision select the highest available Customer Information 5 To save the new account and exit the Detail screen click OK To exit without saving the information click CANCEL Converting Accounts from EZ Mate This section describes converting existing EZ Mate accounts to Compass Downloader accounts 1 Start the Downloader by double clicking on the DOWNLOADER icon in the Downloader group 2 Log on to the Downloader 3 Select CONVERT DOS ACCOUNTS from the Tools pull down menu The Convert Mode Message box appears If you are using a shared database press NO to continue otherwise press YES to speed up DOS conversion The following screen appears A DOS Log In C Ademco FBII C Apex Cancel Master Code Default Rcvr Grp RCVR DOS Pie Files index ac fbi Directories DOS Index Files e
39. e MN all data Li st Otherwise select the appropriate customer and select restore customer to restore all data Locking Options set Clear Selections Select Option Receiver Account stt DO GE J Restore Customer Purge Customer Close Sortby Rcw Accttt sl 2 To purge accounts select the accounts by clicking the desired rows in the Rcvr Acct column The selected accounts will be highlighted in yellow Customer Information 6 7 6 8 An additional option exists which can be used to lock the Restore Purge grid to a specified receiver or receiver account This causes only the accounts that match the lock to be visible here This option is located in the lower left of the Restore Puge Accounts screen Press the PURGE CUSTOMER button The following screen appears Purge Records x Purge Selected record C Purge All Displayed records k Cancel You can choose to purge the highlighted accounts or all accounts displayed on the screen Click Ok to purge To restore an account select the account and click on the RESTORE button 5 Click ok to confirm your selection Sorting Customer Data There are several different ways to sort customer information for display Clicking on the SORT By box presents different options A sort can be done by Receiver Account Number Last Name First Name Zip Code Customer Information Business e Panel Phone User Defined Field 1 Name defined if field
40. e is spooled 6 Choose LPT1 from the Print to the Following Port drop down box 7 Click CAPTURE PRINTER PORT 8 Enter LPT1 in the Device drop down box 9 Enter the printer path name in the path box Printer paths look like My Server MyPrinterName Make sure Reconnect at Logon is checked Note A list of printer names can be retrieved from the ADD A Port button An alternative to this procedure is to select the DETAILS folder click on the SPOOLS SETTING button and then select PRINT DIRECTLY TO THE PRINTER A 7 A 8 Numerics 3041 Incompatible Database condition A 6 4100SM 1 1 4100SM Serial Module 1 1 error A Access Control 5 3 Add 5 2 Add Modems 4 4 Add Users 5 2 Adding Customer Accounts 6 1 Adding New Operators 5 2 Administrator 5 2 5 3 Alternate AT hangup A 2 arm 8 2 B BIOS and Y2K compliance 1 2 BTrieve errors error condition A 2 Button bars 1 6 C C S I D number 4 8 Cannot find a DLL or VBX file A 1 Cannot put modem into command state A 2 Index Central Station D 4 7 Changing Operator Names 5 4 Changing Operator Passwords 5 4 Communications 7 2 Modem Setup 4 8 communications 4 1 Compliance Year 2000 1 2 Control Panel Communications 8 1 Control Panel Menu Bar Current Edit 7 3 DOS 7 3 Exit 7 2 Features 7 4 File 7 2 Print Programming Form 7 2 Save 7 2 Saved 7 3 Search 7 3 Upload 7 3 View 7 3 Window 7 5 Convert Accounts 5 3 Con
41. esday June 23 Customer List Search Options B Ox Box C Unattended Jobs Bee 8 Business Begins with Search DN All Accounts Sort by Panel 5 Business x HU m jr at Revs records Customer Revr Acct Last Name First Name Accounts 88 8888 Drennan Patrick i G d 37 7162 Test Compression Vista50 1 123 rid gt 52 4 Ransom Mark T006 Vista50 1 516955kfax 77 0303 Hardkick Mast Matt 516 777 8292 01 1154 Richards Ed 11725 A4140XMPT2 789 003 DFET Hardkick ESCH Vistab P 1 3 02 0596 Hardick ATIOXM ATIOXM T Customer 01 1222 Hardick Vista40 FA1220CV 10v 0031289 Hardick vikohik ATIOXM T i 003 9988 ki k PTR ID 4 Options 09 7777 Hardick ch ATIOXM 1 09 3667 IK ik ATIM Box 01 1155 Drennan H ATAOXMP 1 4666 L1 Last Communication 12 11 95 12 23 19 PM Record 1 of 1024 Panel Options Customer Options Template Default Copy Schedule Detail Add Delete Adding Customer Accounts To add a new customer account 1 Log in to Compass 2 Click the CUSTOMER button Customer Information 6 1 3 Click on the ADD button from the Customer Options box The screen displayed allows you to add customer information Subscriber Data Receiver Account Last Name First Name Business Voice Phone Fax Address 1 Address 2 City State Zip code Zip Ext contact name Another Si
42. hese settings The Head of the downloading department cannot typically change these settings A 5 A 6 ERROR 3041 Incompatible database error mes sages Solution This error occurs when paging software is running in the background using an older version of either MSAJT200 DLL or MSAJT112 DLL This software has loaded the older version of these dll s into memory To fix this situation don t run the paging software at the same time as Compass Search to find these 2 dll s on the system Compass will put them into cwindows system It is likely that this paging software has the dll s in its local directory If this is true rename the dll s in the paging software directory to wdl Let the paging software use the newer dll s installed and see if the two software packages can both run this way Always start Compass first and then the paging software This is effectively the same thing as the newer dll s will be in memory ERROR Windows returned Printer Error 482 Solution This usually happens when a 16 bit application is printing complex pages from Windows 95 to a Network printer To solve the problem take the following steps Go to Start on the Taskbar Click SETTINGS then click PRINTERS Right click the correct printer Select PROPERTIES SL o Irt Select the DETAILS folder and SPOOL SETTINGS button If the default setting is Start printing after first page is spooled change to Start printing after last pag
43. in Unsolicited and Scheduled Unattended Communications 9 1 9 2 modes simultaneously The Server executes scheduled jobs at their selected times and when not busy answers unsolicited calls This is the default mode and recom mended mode of unattended operation How to Use Unattended Mode Starting the Unattended Server To start the Unattended Server click on the UNATTENDED button at the top of the Customer Information screen The following prompt will appear w Select Unattended Server Ademco C FBII Cancel Select FBII Click on the OK button To use both communications servers you need to have them on different Comm Ports of the computer connected to two separate phone lines FBII Unattended Communications How to Select FBII Unattended Mode 1 Click the Unattended button from the Compass Shell screen 2 The server is started automatically 3 If you want to select Unattended options click on the STOP button to stop the server Then click Unattended Communications Options on the Menu Bar The following drop down menu appears 4 Click on one or both of the bottom two entries Unsolicited Server Activated and or Scheduled Server Activated depending on which Unattended Mode is desired Activating both servers turns on Mixed Mode 5 Click on the Start Button to reactivate the server Unattended Communications 9 3 9 4 How to Schedule FBII Unattended Jobs Some panels do not
44. lternative or addition to the mouse On many of the screens there is a button that has a dark border around it This button is called the default button If you press ENTER on the keyboard the default button s action will be performed For example when you open the Downloader the Customer icon is defaulted dark border If you press the ENTER key you will open the Customer Modify screen Welcome Welcome The following commands are also available KEY ACTION TAB Moves to the next field on the screen ENTER Performs default button action SPACE BAR Fills in check boxes ALT DOWN Opens selected drop down choices ARROW ARROWS Arrow keys can be used as an alter native to scroll through choices ESC Performs cancel close action Downloader Program Structure Compass Downloader consists of three main programs When you start the software the first thing you see after the logo is the Log In screen After you enter a valid Operator name and password the Compass Shell screen appears From this screen you can access program wide options such as Logout options Station Data and Operator Setup You can also set up Customer Accounts from the Shell When the Shell is running you will see an icon of a house on the Windows 95 98 taskbar From the Customer Accounts list you can access the customer account s Alarm Control Panel configuration When you are viewing this data you are in the Panel Edit progra
45. m and you will see an icon on the taskbar that looks like an eye From the Panel Edit screen you can go to the Communications Program and connect to a customer s alarm control panel and execute commands on line such 1 5 1 6 as arming or disarming the panel programming the panel configuration downloading or uploading configuration and settings that were programmed into panel previously When you are in the Communications program you will see a third icon on the taskbar which looks like two computers connected with a cable From every program component Shell Panel Edit Communications the Help menu provides an About box which provides the version number of the Compass Downloader database and the software version of the program component you are currently using Downloader Menu Structure Button bars and menu bars are available to make your selections easy Selecting the desired option from the menu bar displays the appropriate screen If there are subcategories for this selection they will appear like the tabs on a file folder Select a screen to view using either the mouse or keyboard To make a selection point at it with the mouse and click the left mouse button Notice that as you move the mouse across the screen text appears at the bottom of the screen describing each field and listing the programming field number A sample screen follows Welcome Welcome Menu Bar Context Sensitive Descripto
46. mn position you want To Customer Information Restore Customer Grid Layout Button EN Customer Information change the column width click on the right hand edge of the column and drag to the left to narrow it to the right to widen it To save this layout as well as Search Options do the following 1 Click on OPTIONS on the menu bar 2 Click on SAVE amp USE LAYOUT You will see a check mark next time you go to the Options Menu Every time the option is selected it toggles either on or off With the option on every time the Downloader is exited the screen layout is saved 3 To restore the original customer grid layout click on the Restore button located in the upper left corner of the grid i Compass Windows Downloader Customers BoE B Eie Options Tools Window Help 8 xj K L Operator MASTER y ST Date Customers Operators Templates Modems Logout Unattended Tuesday June 23 1999 Customer List Search Options eles Rew tt Business Begins with __ Seach All Accounts Sort by nubis Wem Bl 5 Business x records lt All gt Att Revs Revr Acct Last Name First Name Zip Code Business Panel Name Panel Phone contact ran 88 8888 Drennan Patrick 11702 Vista50P 1 3 37 7162 Test Compression VistaS0 1 123 43 1234 Ransom Mark 10016 Vista50 1 516955kfax 77 0909 Hardkick Vista50 Vista50 1 516 777 9292 01 1154 Richards Ed 1172
47. munications Unattended Communications Compass Windows Downloader E Account Id 4003 Panel ID 3662 Panel type rev id 169 OK 2 Search for the Account ID value in the FBII panel s unattended ID area Once this is done the FBII panel can call the Server at any time Note The account ID must be preceded by a string of zeroes when being entered into the panel such that the entire number is exactly 12 digits long i e for the above account the number to enter in the panel would be 000000004003 9 7 9 8 Unattended Communications Synchronizing the Database The Download mdb database is automatically synchronized to the new table format at the end of the Compass installation The synchronization adds in new tables and fields to Download mdb while ensuring that previous data is not lost Compass will not run with the database unsynchronized The executable that performs this task is called did sync exe and is installed in the database directory An icon has also been added by the installation By default this utility synchronizes the database last accessed by Compass If there are additional databases to synchronize take the following steps 1 Change the database text box to the path for that database 2 Press the UPDATE button to run the utility If a Permission Error is reported the path for the system mda may be incorrect Make sure the system mda file is in the exe subdirectory of Compass
48. n menu then click Apply 9 Select TOUCH TONE if you are using Touch Tone service 10 Select the modem speaker options Speaker On Off volume etc 11 Click OK 3 3 3 4 Creating a New Account 1 Click on the CUSTOMER button The following screen is displayed 3 Compass Windows Downloader Customers BEE B Eile Options Tools Window Help 18 x Operator MASTER Tuesday June 29 1999 Customer List Search Options Unattended Jobs Revr tt Business Begins with Search All Accounts Sort by Panel First 1024 5 Business z records lt All gt P Al Revs First Name Zip Code Patrick 11702 3 37 7162 Test Compression Vista50 1 123 43 1234 Ransom Mark 10016 Yista50 1 516955kfax 77 0909 Hardkick Vistab Vista50 1 516 777 9292 01 1154 Richards Ed 11725 4140XMPT2 789 003 DFE1 Hardkick vistab p Vistab P 1 3 02 0596 Hardick 4110XM 4110XM 1 01 1222 Hardick Vista40 FA1220CV 10v 003 1299 Hardick vikghik 4110XM 1 003 9988 ki k PTR ID 4 09 7777 Hardick ch 4110XM 1 09 3667 Ik Ik 4110XM 1 01 1155 Drennan H 4140XMP 1 4666 j SE E Last Communication 12 11 95 12 23 19 PM Record 1 of 1024 Panel Options Customer Options Template Defaut Copy Modify Schedule Detail Add Delete E es 2 Click on the ADD button in the Customer Options frame The Customer
49. nd give an Administrator level operator password Select the empty database in the temp directory as the Merge Into database then press the MERGE button Make a backup of the old database and then copy in the new merged database on top of the old database Merge will not copy over the Operator or Station Data information Therefore only an operator password combination from the Merge Into database will work In the 3033 error case the operator password will be master master When merging two existing databases together press the CHECK CONFLICTS button before merging This will ensure that all the Receiver Group Account numbers are unique in the new merged database Utilities Compass Merge Database The UPDATE STRUCTURE buttons simply run the database synchronization routine on the specified database Utilities 10 5 10 6 Utilities ERROR Cannot find a DLL or VBX file Solution If this happens manually copy the files giving the error from the DLL subdirectory into the Windows system directory ERROR xx parameters expected but 0 supplied Solution This error occurs if the database was not synchronized properly at the end of an install Try running the database synchronizer again It is possible that a DLL or VBX was not properly moved into the Windows System directory or that the Compass upgrade was installed into a different directory than the original directory To see the dire
50. nd the repeat vb type Please export the account and send it to technical support and to the Windows Downloader Engineering group at ADEMCO A 3 A 4 ERROR Get DDE Active Zones error message Solution This error message should only effect the bypass of zones and the display of the zone alpha information on the communications screen Information on what panel caused the problem should be forwarded to ADEMCO Group Technical Support ERROR Cannot find system mda when repairing network database locally Solution This is caused when the Database Repair program cannot find system mda in a local exe subdirectory off of the main directory and the database mdb in a local database subdirectory e g C compass exe and c compass database Copy the system mda into C Compass database then run the Repair utility ERROR Compass running on a Novell Server suddenly stops allowing anyone to add new accounts Solution The reason for this error is that the Novell Server runs out of locks Novell defaults should be Max Records per connection 500 gt gt 10 000 e Max File Locks per connection 250 gt gt 350 e Max Record Locks gt gt 20 000 ERROR Permission denied cannot open sys tem Idb error message Solution This error message may occur when running netload exe from a peer peer network Netload exe is designed to speed up a network installation To solve this problem take the following steps 1 Load the full
51. nloader are not editable To edit a modem s settings 1 Select the modem from the Modem dropdown list 2 Click on the EDIT button 3 Enter modem commands 4 Click on ok to save the new commands or click on CANCEL to exit without saving Delete Modem This button is used to delete modems that have been added by an operator Modems that were shipped with the Downloader cannot be deleted To delete an operator installed modem 1 Select the modem from the Modem dropdown list 2 Click on the DELETE button 3 Click ok to confirm the deletion Computer Station LD The Computer Station Identification number is used as a means of storing the identity of the company that installed the control panel This prevents unauthorized remote access to the panel This number is transmitted by the computer and is verified by the control panel during an attempt to get on line for downloading This number must be 8 characters consisting of 0 9 A F for ADEMCO panels Only the first 6 characters are used for FBII This Communications Setup 4 7 4 8 ID is not used for Apex panels This number is assigned by your administrator To enter your Computer Station I D C S I D select FILE from the menu bar at the top of the Customer screen In the pulldown menu select STATION DATA Only an administrator can get to this screen Then locate the Station C S I D field Enter your Station C S I D number Select OK to save and exit or CANCE
52. ommunications Setup To set up Downloader communications click on the MODEMS button on the Compass shell screen Modems The following screen appears 4i Compass Windows Downloader Modem Setup Y Fie Tools Window Help BEE l8 x Operator MASTER Login Date Customers Thursday November 11 1999 Com dee X Touch Tone C Ademco First Alert FBII C Apex X Speaker On Volume Off After Connect Medium x Modem FBII F7702 Interface F7702 Required Ix Add Modem Edit Modem Delete Modem Local Code bad m En Remote Code 2 rj Ring Count 1 Carrier Duration 9 Modem Mode Cone Local C Remots Practical Peripherals PM14400FXSA lu ee DE Cancel Apply Communications Setup 4 1 1 Select the company whose panels you will communicate with 2 In the Modem section select the CommPort to be used for that company s controls 3 Select the type of modem being used from the pulldown menu 4 Select TOUCH TONE if using Touch Tone service and select the modem speaker options 5 Click OK Modem Setup The following modems are supported and need no configuration Hayes Optima 336 External Hayes Smartmodem 2400 Hayes Smartmodem Optima 2400 Fax96 e ADEMCO CIA 2400 Only the external Hayes Optima 336 is a compatible modem The internal model will not work with this product The following modems are supported and need to be c
53. onfigured DIP switches Hayes Smartmodem 1200 with volume external e Hayes Smartmodem 1200 External Modem e Hayes Smartmodem 1200B Internal Modem Rev 1 2 or higher 4 2 Communications Setup Only the external Hayes Smartmodem Optima 24 Plus FAX96 modems are compatible with the Compass Downloader The internal Hayes Optima 24 Plus FAX 96 models are not compatible Configuration This section provides a guide for configuring modems that have manual switch settings Hayes Smartmodem 1200 External Modem Configure the DIP switches behind the modem s front panel in the following manner Hayes 1200 Smartmodem front DIP Switches 000090000 HS AA CD OH RD SD TR MR lt Exploded View Smartmodem 1200 External Modem Hayes Smartmodem 1200 B Internal Modem DIP switches e SW4 OFF e SW3 ON e SW2 OFF e SW1 ON Comport 2 e OFF Comport 3 Communications Setup 4 3 rear view Smartmodem 1200 B Internal Modem Add Modems We strongly recommend using the modems featured in this chapter as they are the only modems currently supported To add a new modem proceed as follows 1 Click the ADD MODEM button The following screen appears Add Edit Modem Modem AT Commands AT Commands 1 AT Commands 2
54. ount is useful when a technician is sent to a job site with a laptop computer When exporting an account copy the account from your current Compass database to a drive on a network or to a floppy disk When importing an account copy the account from a network drive or a floppy disk to your current Compass database Customer Information GC To export an account do the following Select an account from the customer list On the Customer Account screen click on TOOLS on the main menu bar Under Tools click on EXPORT ACCOUNT 4 A window appears entitled Save Exported Account As Select the name of the file the account will be saved as Make sure the name has an extension of wdl 5 Select the drive to which the file will be copied 6 Select the directory on that drive where the file will be copied to Click ok To import an account do the following 1 On the Customer Account screen click on TOOLS on the main menu bar Under Tools click on IMPORT 3 A window appears entitled Select File to Import an 5 6 Account Select the drive where the file to be copied is located Select the directory on that drive where the file to be copied is located Select the file with the account to be copied Click OK Customer Account Screen Layout You can customize the way the Customer List displays accounts To change column order click on a column heading and drag it to the colu
55. ox shows the operator that the F7702 Interface is required Local Code This refers to the code passed to the model F7702 Interface to place it in local mode The default of should work fine however it may be changed to any two digits including or 4 to suit your line needs This mode is programmable on F7702Interface Refer to the F7702 Interface User Guide for programming instructions Remote Code This refers to the code passed to the F7702 Interface to place it in remote mode The default of should work fine however it may be changed to any two digits including or 4 to suit your line needs This mode is programmable on the F7702 Interface Refer to F7702 Interface User Guide for programming instructions Ring Count This box shows the number of rings for the F7702 Interface Carrier Duration This box shows the carrier duration for the F7702 Interface Mode Modem Interface Select This field controls the operation of the F7702 Interface When performing remote communications with the F7702 Interface set this field to enable Remote When performing local communications set this field to enable Local Choose NONE when the F7702 Interface is not being used Event Log This screen allows you to view previously uploaded logs Communications Setup Edit Modem Use this button to edit the modem commands only for those modems that are added to the Downloader Modem settings that were shipped with the Dow
56. pass database Also copy system mda from the network into the c compass exe directory The system mda file must be in that directory in order for the Database Repair utility to be run The repaired database can then be copied back to the network w JET Database Repair Source JET Database Input File Search C COMPASS DATABASE DOWNLOAD MDB Po Merge Databases You can merge two databases together using Merge exe installed into C compass exe by default This is useful when you are dealing with two different company databases Merge exe can also fix the 3033 Attached table Error The 3033 error occurs when the attachments to other tables become lost usually when the machine is turned off either by power outage or operator shutdown while running Compass To fix the 3033 error take the following steps 1 Install an empty database in a temporary directory 2 Insert disk 1 of the Compass installation disks into the drive and run setup exe 3 Direct the installation to install into a temporary directory it will be created if it is not already there 10 3 10 4 When the Select Components screen appears only select the database to install 5 Finish the installation 6 Use the merge exe icon in compass exe directory An Administrator level password must be known for the Copy From database This will help ensure security Select the old database as the Copy From database a
57. ption the operator cannot view the Opera tor or Station Data screens Allows operator access to the Con vert DOS Accounts screen Allows operator to restore or com pletely purge customer accounts Allows operator to print all alarm control information Allows operator access to the Zone Information screen for the control Allows operator access to the His tory Screen for the control Allows operator access to the Create Templates screen Allows operator to view the Com puter Station Identification Number Allows operator to change the Com puter Station Identification Number Allows operator to change import subscriber options and settings Allows operator to communicate with panels 5 3 5 4 Changing Operator Names If you want to change an operator s name highlight it in the Name box and type in the new name then click the UPDATE button Changing Operator Passwords Only an operator with Administrator level can change an operators password If an operator forgets or wants to change his password an Administrator can assign a new password by taking the following steps 1 Select the operators name from the Current Operator List 2 Click on the CHANGE PASSWORD button The Change Password screen is displayed 3 Assign the new password and verify it by entering it again 4 Click on the OK button Defining System Operators w Compass Windows Downloader Operators BEE
58. r using the access definitions listed below as a guide 4 Click on the ok button to save the addition 5 To continue adding operators repeat steps 1 4 When you have finished click on CLOSE User Screen Access Definitions User Screen Access Allows operator to view control panel User screen when modifying control panel programming View User Code Allows operator to view control panel user codes Add Users Allows operator to add control panel user codes Modify Users Allows operator to edit or delete con trol panel user codes Subscriber Access Definitions Add Allows operator to add new custom ers to database Edit Allows operator to edit existing cus tomer information 5 2 Defining System Operators Defining System Operators Delete Modify Panels Import Export Allows operator to delete customers from database Allows operator to access and change alarm control information Allows operator to import export Compass accounts If you do not want an operator to have access to the Operators screen disable the Administrator option for that operator Other Access Definitions Administrator Convert Accounts Restore Purge Customers Print Data Zone Screen Enabled History Screen Enabled Template Screen Enabled View C S I D in Panels Change C S I D in Panels Edit Import Subscribers Communications Allows the operator full access to the Operator screen Without this o
59. rithms contained therein are proprietary to FBII Licensee shall not sell transfer disclose display or otherwise make available any Licensed Programs or copies or portions thereof to any other entity Licensee agrees to secure and protect the Licensed P rograms so as to maintain the proprietary rights of FBII therein including appropriate instructions to and agreements with its employees 3 DOCUMENTATION The documentation supplied with the Licensed Programs is the copyright property of FBII Licensee shall not under any circumstances divulge or permit to be divulged such documentation to any other entity 4 COPIES Licensee shall not copy in whole or in part the Licensed Programs or documentation provided however that Lic ensee shall be permitted to make one 1 copy ofthe Licensed P rograms solely for backup purposes provided that all propri etary notices are reproduced thereon Any such copy shall remain part of the Licensed Programs and shall be subject to this agreement 5 OBJ ECT CODE Licensee understands and acknowledges thatthe Licensed Programs consist of object code only and that FBII shall not supply source code versions of the Licensed Programs Licensee shall not create or attempt to create by de compilation or otherwise the source code for the Licensed Programs or any part thereof 6 SECURITY Licensee acknowledges that the Licensed Programs are security related and access to the Licensed Soft ware should be limited to authori
60. rmation Modifying Templates To modify an existing template 1 Click on the TEMPLATES button at the top of the Customer Information screen 2 Select the template from the Templates list 3 Click on the MoDiFY button You will be brought into the selected alarm control Panel Edit screen to program the template information 4 When you are finished setting up the template select CLOSE and then save to save the information Deleting Templates To delete a template 1 Click on the TEMPLATE button at the top of the Customer Information screen 2 Highlight the template on the list 3 Click on the DELETE button 4 Click on ok to delete or CANCEL to exit without deleting Setting Up an Existing Customer Template To use another customer s account data as a template 1 Follow steps 1 and 2 from Creating New Templates above 7 8 Control Panel Information 4 Select the CUSTOMER DATA button A form appears that allows entry of the receiver and the account of the customer account to be copied Select OK to copy that customer into the template Or CANCEL to exit Click OK to confirm copy function Using a Template to Create a New Account Templates are used to speed the process of programming a control panel To use a template to program a control 1 3 Control Panel Information Either create a new account or highlight on the Customer Information screen the account that the template is to
61. rs Button Bar Program 5 20 PPS 2300 HZ No Parity rog a Field Number 1 7 1 8 Welcome Installation Installation on a Single PC 1 Insert the Compass Downloader CD ROM into your CD ROM drive For information about floppy disk installation see page 2 3 In Windows 95 Windows 98 or NT from the Start menu click Run In Windows 3 X select Run from the Program Manager or File menu Enter the path to the Setup program on the CD ROM drive i e d setup SETUP prompts you through the installation process Follow the on screen instructions By default SETUP installs into the c COMPASS directory If desired you can change the location and directory name when prompted to do so Next we recommend that SETUP be allowed to create a backup directory The backup defaults to C COMPASS BACKUP You may change the location and directory name when prompted to do so When the Select Components screen displays make sure all the boxes are checked Click FINISH to complete the installation 2 1 2 2 Installation on a Network When you install on a network you must first install Compass on your server and then create shortcuts to the server installation Installing to a network directory is similar to installing on a single PC as follows 1 Insert the Compass Downloader CD ROM into your CD ROM drive In Windows 95 Windows 98 or NT from the Start menu click Run In Windo
62. s Smartmodem 2400 modem are subject to this error Set the Communications Option Problematic Modem Menu selection of Toggle DTR on first command and set the Drop DTR 3 1 to seconds ERROR Btrieve error message Solution Btrieve is the database used by the Ademco and First Alert DOS downloaders If the error occurs when DOS conversion is first brought up it is most likely caused by an older version of Wbtrcall dll being used To fix this error copy wbtrcall dll from the dll folder of Compass into the exe folder This dll is not backward compatible and may cause problems with other older software packages If this dll is replaced rename the previous version wbtrcall wdl so that it can be put back after the DOS conversion is completed Solution Btrieve error displays for certain accounts in the vst file it indicates real problems in the DOS database Run the VLU exe file in the DOS downloader to repair the VST file displaying the error If that does not repair the problem open the account in DOS and see if the account has data in it or an error message is received Sometimes these accounts are unused and do not have real data The DOS conversion can skip over these accounts ERROR Decode dll error message Solution This error must be reported to ADEMCO for repair along with the following information The panel type The type of error vb value invalid length nibble length etc e The glf id a
63. screen When all selections have been made click the SCHEDULE button in the lower center of the screen The following screen appears Schedule Batch x Schedule Initiated From Process Between Date Between Times Start Date Start Time And And End Date 11 11 99 EndTime 12 09 00PM Increase Priority OK Cancel Set the start and end dates and time for this batch Click OK to complete the Unattended scheduling You will be returned to the Customer Information screen 9 5 9 6 How FBII Unsolicited Mode Works 1 The Unattended Server is started and listens for incoming calls 2 The panel calls in 3 The server identifies the panel type and extracts the unattended ID from panel The Unattended ID from the panel is used to locate the correct Compass Account within the Downloader 4 Once the Compass Account has been found the server will download the Compass Account data to the panel Setting Up FBII Panel To Call Unsolicited Server The Unattended Account ID number must be installed in the FBII panel This value is retrieved from an existing Compass Account To obtain this data take the following steps 1 Go to Compass Customer Screen and find or create the Compass Account of interest Highlight the Compass Account and depress the following keys lt SHIFT gt CTRL A box with information about the Compass Account being highlighted appears Unattended Com
64. sssneeeeeeeeensesees 6 10 Exporting and Importing Accounts eeeeeeeees 6 11 Customer Account Screen Layout eene 6 12 Table of Contents Chapter 7 Chapter 8 Chapter 9 Table of Contents Control Panel Information Alarm Control Programming Overview c eeeeeeeeee 7 1 uice EM 7 2 Communications rete teh roe e a EROR URGE OR REED 7 2 VIEW EEEE 7 3 EELE AE E E E E A T eiat prive acte A E T 7 3 Features arona DEENEN EE Ede eed dee 7 4 Ise ei RETRO DER UR E ree 7 5 mS 7 5 Programming an Alarm Control eene 7 5 ite RK ENEE 7 6 Creating New Templates eese enne nnns 7 7 Modifying Templates AA 7 8 Deleting Templates akarian ra N nennt nennen nennen 7 8 Setting Up an Existing Customer Template sess 7 8 Using a Template to Create a New ACCOUNT ceeeeeeeeeeeeeeeeeeeeeeeeetees 7 9 Copying an Account iiirie oca reor saca rkran eege kreeg paa EE sb ean pr 7 10 Interactive Communications How to Communicate On Line eeeeeeeee serene nnne 8 1 Getting On line FBll 2 cec eie eeu cese ee eeu cun Ee 8 1 Panel Communications 8 1 On Line Commands EBI Leeeseeeeeeeeeeeeees 8 2 Options FBI 5 2
65. t 3 5 3 6 3 Click on the CONNECT button The following screen appears Initiate Initiate From From Use Account CSID Box v Answering Machine Defeat O First Time Communication I Increase Priority Iv Acct tin Panel Panel Phone 1234567 Save Undo Comm 2 Hayes SMARTMODEM 2400 Schedule eee D 7 8 Select PC from the Initiate From box Select FIRST TIME COMMUNICATION if the panel has never been downloaded to before Select USE ACCOUNT C S LD if it has been downloaded to before If this is a First Time Communication but there is an account in the control panel make sure ACCT IN PANEL is checked Enter the control panel phone number Click on the CONNECT button The PC calls the control panel A series of SEND gt gt and RECEIVE arrows appears at the bottom of the screen The modem disconnects and waits for the control panel to call back if the control panel has Callback option set Quick Start Quick Start 9 When the control panel calls back and goes on line select the action you wish to perform from the On line Commands Download Upload etc 10 When you are finished communicating click on the DISCONNECT button DOS EZ Mate Conversion For information on converting existing FBII DOS EZ Mate accounts to Compass Windows Downloader accounts refer to Converting Accounts from EZ Mate on page 6 3 3 7 3 8 Quick Start Downloader C
66. t of the field name that you are looking for 2 Click on the FIND FIRST button If you want to go to the field in the programming screens click on the GO TO button 3 If FIND FIRST did not bring you to the option you wanted press FIND NEXT to go to the next option matching the criteria Use FIND PREVIOUS to go back to an option Features This menu displays the same options as those on the button bar as well as the available hot keys Control Panel Information Window Presents normal Windows features such as cascading and arranging screens and displays screens currently open Help Pulls down the Help menu Select ABOUT to view the version and release date of the Compass Database and of the Panel Edit module for the panel you are modifying Programming an Alarm Control 1 Either double click on the account in the Customer screen or select the account and click the MODIFY button The following screen appears This screen varies according to the features of the control panel selected XL2T 1 987987 7546 Dr Denton Fender s xl2 t EDIT File Communications View Search Features Window Help SE E EE EE Control Panel Information 7 5 7 6 2 Select from the button bar which section Dialer Zones etc to program 3 Enter the control panel programming information 4 When you are finished programming Select the CLOSE button This screen appears Save Changes Ix Select Option
67. t the appropriate Index file and click OK the Downloader Data Exchange screen is displayed 8 Highlight the DOS files to be converted by left clicking the mouse in the RCvR column of the grid Customer Information DOS Index Files Windows Download Files and clicking on the SELECTED button to convert the accounts If all the accounts are to be converted click on the ALL button If only certain control panel types are to be converted select those panel types from the pulldown menu Only those types of controls appear 9 The converted accounts are listed on the right hand side of the screen above When all selected accounts are converted select EXIT from the File pulldown menu 10 To convert a different Index file select OPEN DOS from the File pulldown menu The original EZ Mate accounts are not altered by the conversion to Compass The conversion copies these accounts and leaves the originals unchanged Changing Customer Account Information At any time you can change customer account information as follows Customer Information 6 5 1 Click on the customer account you would like to change from the Customer Accounts listing 2 Click DETAIL in the Customer Option box 3 Make the necessary changes To print the customer account information changes click PRINT 4 Click on the ok
68. vert DOS EZ Mate Accounts 6 3 Converting Accounts from the EZ Mate Downloader 6 3 Copying an Account 7 10 Creating a New Account 3 4 customer options box 6 2 D Decode dll error message A 3 Default Operator and password 2 4 default operator name 2 4 Delete 5 3 Delete Modem 4 7 Deleting Customer Accounts 6 6 Deleting Operators 5 5 disarm 8 2 DOS EZ Mate Conversion 3 7 DOS VLink 6 3 DOS VST file 6 3 Download 8 2 Downloader Comm Setup 4 1 Downloader Menu Structure 1 5 E Edit 5 2 Edit Modem 4 7 Errors 3041 Incompatible database A 6 Btrieve A 2 Cannot find a DLL or VBX file A 1 Cannot find system mda when re pairing a network database locally A 4 Cannot put modem into command state A 2 Compass on Novell Server stops adding new accounts A 4 Decode dll A 3 Get_DDE_Active_Zones A 4 Permission Denied cannot open system Ldb A 4 The panel calls back but the mo dem never answers A 1 Windows returned Printer Error 482 A 6 xx parameters expected but 0 sup plied A 1 Exporting and Importing Accounts 6 11 l 2 G Get DDE Active Zones error condi tion A 4 H Hayes Optima 2400 Fax96 4 2 Hayes Optima 336 4 2 Hayes Smartmodem 1200 External 4 2 Hayes Smartmodem 1200B Internal 4 2 Hayes Smartmodem Optima 2400 4 2 Help 7 5 History Screen Enabled 5 3 Installation on a Network 2 2 Installation on a Single PC 2 1 L Log 2 4 Logging out 2 5 Log On 2 4 Log On Procedure 2 4 menu bars 1 6
69. ws 3 X select Run from the File menu Enter the path to the Setup program on the CD ROM drive i e d setup SETUP prompts you through the installation process Follow the on screen instructions By default SETUP elects to install into the CACOMPASS directory When prompted change the location and directory to the network drive and directory Next we recommend that you allow Setup to create a backup directory This backup is defaulted to C COMPASS BACKUP If desired change the location and directory name when prompted When the Select Components screen displays make sure that all the boxes are checked Click FINISH to complete installation on the server At each workstation create a Windows shortcut to point to the file NETLOAD EXE on the server Whenever you run netload at the workstation the dates of all Compass files on the network are Installation compared to existing files on the local workstation If the network files are newer than the local files the system copies these newer files to the local workstation Only the database is not copied to the local workstation All network workstation installations must be directed to the same network drive Important Note Regarding Novell Networks Compass uses the JET database engine When installed on a Novell Network the Novell Server must be set up as follows Max Records per connection 10 000 Max File Locks per connection 350 M
70. y T1 Change button displays programming changes made before saving History button displays prior programming changes e Unattended Mode enables creation of scheduled batch jobs which then communicate with down load to customer control panels at the specified time without the operator being present Unattended Unsolicited mode of downloading allows the panel to call into the Downloader while the computer is unattended Recommended System Configuration Pentium or better PC compatible computer e 16MB RAM e 50MB available disk space e CD ROM drive e Windows 95 98 or NT e 800 X 600 display resolution Year 2000 Information Compass Downloader for Windows is now Y2K compliant Please note that the computer hardware BIOS etc and operating system used to run Compass Downloader for Windows must also be Y2K compliant to ensure Compass will run correctly f you are uncertain about the compliance status of your hardware operating system contact your hardware operating system vendor for instructions on Y2K testing Manual Structure This manual will guide you through the many operations of the Compass Downloader It is arranged in the order in Welcome which operations should be performed until you become familiar with the program The manual is divided into ten chapters Chapters 1 and 2 include basic information about the Compass Downloader such as key features the Downloader menu structure and
71. zed individuals Licensee assumes full responsibility for use of the Licensed Programs whether by authorized or unauthorized individuals Licensee agrees that the License Fee has been setin reliance upon the limitation on liability contained herein and that such provisions are fair and not unconscionable FBII does not represent that the Licensed Programs may not be compromised or circumvented that the Licensed Programs will prevent any personal injury or property loss by burglary robbery fire or otherwise or that the Licensed Programs will in all cases provide adequate warning or protection Licensee understands that a properly installed and maintained alarm may only reduce the risk of burglary robbery or fire without warning but is not insurance or a guarantee that such will not occur or that there will be no personal injury or property loss as a result 7 DISCLAIMER OF WARRANTIES FBII does not warrant that the Licensed Programs will meet your requirements that operation of the Licensed Programs will be uninterrupted or error free or that all Licensed P rograms errors will be corrected The entire risk as to the quality and performance of the Licensed Programs is with you THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT ARE DISCLAIMED NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY FBII ITS EMPLOYEES DISTRIBUTORS DEALERS OR AGENTS SHALL INCREASE THE SCOPE OF THE ABOVE WARRANTIES OR CREAT

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