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        P310i Plastic Card printer User`s Manual
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1.     aw   s    w    2   ors c7 WO       4   aR  5    C5  GND      GND when chip is at station        Refer to the Card Printer Programmer   s Manual for complete programming  information                 F    Getting    F huia    Operation    Printing a sample card    Cleaning    Troubleshooting    Specifications    Appendix A    Appendix B    Appendix C    33    APPENDIX C   ACCESSORIES  amp  SUPPLIES       RIBBONS    Monochrome Resin Ribbons  Sold by the Roll     800015 401  800015 402    800015 403    800015 404  800015 406  800015 407  800015 409  800015 485    Part Number    800015 440  800015 540  800015 445    800015 545  800015 480  800015 470  800015 448  800015 450  800015 460    Note     Please contact your Zebra authorized dealer to place         an order for accessories and suplies     The following ribbons may be used in the P310i    Printer     Black   Red   Green   Blue   Gold   Silver   White  Scratch off Grey    1000 images  1000 images  1000 images  1000 images  1000 images  1000 images  1000 images   840 images       Color Ribbons  Sold by the Roll     Description    5 Panel Color Ribbon  YMCKO   5 Panel Color Ribbon  YMCKO   4 Panel Color Ribbon  YMCK   4 Panel Color Ribbon  YMCK   5 Panel Color Ribbon  YMCKK   3 Panel Color Ribbon  YMC   6 Panel Color Ribbon  YMCKOK   2 Panel Black Ribbon  K Dye  O     200 images  330 images  250 images  400 images  200 images  300 images  170 images  500 images    2 Panel Resin Ribbon  K Resin  O  500 images       Y  Yell
2.  Operation    Printing a sample card    Cleaning    Troubleshooting    Specifications    Appendix A    Appendix B    Appendix C    Cano Paiurta Faeooucrs         INTRODUCTION  Thank you for choosing the Eltron P3107 Plastic Card Printer     These printers produce cards ideal for personalized identification  access  control  visitor  membership  promotion and luggage card  badges and  tags     This manual guides you to an efficient start up and operation of your new  Card Printer     P3107 PRINTER MODELS  Eltron s Product Numbers tell the story     Here is a quick review of Eltron s Card Printer Series numbering and  lettering system to help you     Eltron s P310i Plastic Card Printer Series employ Dye Sublimination and  Resin Thermal Transfer Technologies  Model numbers include identifiers  that specify options and items in the Ship Away kits     Speci  P310i X  X X X X X  X DO    Printer Type  EE      RFID  C  Color  F Monochrome DO  Documentation CD  amp   Smart Card  Driver Wizard  O No  E  Yes Power Cord   Magnetic Encoder     International  120   220   O NO U  UK  M Yes  Magnetic Encoder Options   O No  1  Stripe down HICO  2  Stripe Down LOCO  3  Stripe Up HICO  4  Stripe Up LOCO  Memory   O Standard  Interface   P   Parallel  DB   25 Male   5  Serial  DB   25 Female   U  USB Parallel  R  USB Serial                    Cano                Pan  putttk        Getting started    Operation    Printing a sample card    Cleaning     gt   gt   gt  D    Troubleshooting    Specif
3.  pleats    eae eee        There may be dust on the print head  Incorrect rolled ribon  see Chapter 4  Cleaning     Printing a sample card Dust   An element on the print headmay be  NEM Print Head scratched or burnt  Contact technical    There are non printed horizontal support for print head replacement   Cleaning lines  white  on card surfaces  information   aaa    Troubleshooting         POOR PRINTING QUALITY      There may be dust or embedded    contaminations on elements of the                     Dust on the print head print head  see Chapter 4   Cleaning    peci i i i        2  Contrast and or intensity colors for  3 ifications ies s l sty        for P310i    310    may be set to high values for                      P3101 in software or with  Appendix A inconsistent results  programming    o         ndix    a     This may be caused by dust inside the  ppend Dust inside printer printer and or a dirty Cleaning Roller  Contamination on card surfaces Assembly  see Chapter 4   Cleaning    pendi Small pots on the printed card with   2  This may be caused by contamination  Ap dix C a non printed area or a different on the card surface  Check that cards                                       9 are stored in a dust free environment     printed color        Ribbon Errors  Check that the print ribbon has not  run out     Lock and then  unlock the print head assembly  this resynchronises the ribbon  automatically  When using a color ribbon  it should advance automatically  so that t
4.  print  go to File and point Print       The printer will feed in a card and start printing   the data download time  will vary depending on the complexity of the card design and the  processing speed of your computer      Once the printing job is achieved the card is ejected from the printer     Cano PauiutTtR Faooutre       Getting started    Operation    Printing a sample card    Cleaning em    Troubleshooting    Specifications    Appendix A    rum CLEANING    Appendix C    PROTECT YOUR FACTORY  WARRANTY     The recommended maintenance procedures must  be performed to maintain your factory warranty   Other than the recommended cleaning procedures  described in this manual  allow only Zebra  authorized technicians to service the P310i Printer   NEVER loosen  tighten  adjust  or bend  etc  a part  or cable inside the printer    NEVER use a shop air compressor to remove  particles in the printer        17         U  z          C ann Paiste Papugi    Getting started    Operation       F    CLEANING Your P310i Printer includes a simple cleaning  SYSTEM system using the Pre Saturated Cleaning Cards  Printing a sample card provided  The regular use of these cards will clean    ee and maintain important parts of your printer       including the Print Head  and Transport Rollers  Cleaning   gt  and Magnetic Encoder Station  optional feature    Ses  i WHEN TO CLEAN  Troubleshooting When the amber  amp  red indicators flash            Every 1000 cards  approx    Specifications   Usin
5.  printing standard      Code 39     Code 128 B  amp  C with  amp  without check digit     20  5      2 of 5 industrial   e UPCA    EAN8  amp  EAN13     PDF 417 2D bar code and other symbologies  available  Not resident in printer         Itro    AAD P niuttnR Pna  bputtt        Getting started        Operation    Printing a sample card    Cleaning    Troubleshooting    Specifications         Appendix A       2 125  0 002in   53 98  0 050mm     Appendix B                   A       1    26    Cano PauiutTtR Faooutre       Getting started    Operation    Printing a sample card    Cleaning    Troubleshooting    Specifications    Appendix A    Appendix B    Appendix C    27    Ribbons     Overlay varnish    Interfaces    M echanical    Electrical    Environmental         Monochrome  1500 cards roll   e Monochrome colors  black  red  blue  green   silver  gold  white    For P310i only   e K resin  O  800 cards roll   e K dye  O  800 cards roll    YMCKO  350 cards roll    e Thermal transfer    4 microns thick   e Clear and holographic options     Clear    Genuine Secure Hologram    Pcard hologram    Custom Hologram    e Parallel Standard  cable included   e RS 232C Serial  Option   e USB  Optional     e Width  11 8   315 mmt   e Depth  7 75   198mmT   e Height  8 7   220 mmt     Weight  13 4 Ibs  6 1 kg       110  230 Volts AC  60  50 Hz  e FCC Class A  CE  UL  and CUL approved      Operating Temperature  60 to 86 F  15 to 30 C     Operating Humidity  20 to 6596 non condensing  e St
6. 38    105912 024  105912 038  105909 112    Card Printer parallel   Serial Interface Cable  ft  DB 25 male to  DB 25 female    Card Cartridge   Card Output Hopper   Replacement Print Head Kit    Cleaning Supplies    105909 169  105912 003  105912 002  104531 001  105909 057    Premier Cleaning Kit  25 swabs  50 cards   Adhesive Cleaning Roller Kit  set of 5   Cleaning Cartridge  complete   Cleaning Card Kit  box of 100 cards   Cleaning Swab Kit  box of 25 swabs        Part Number    980081 001  980264 001    Pseries Programmer s Manual  English only   P3101 Maintenance Manual  English only     105576 003    806503 001  104527 001    CD ROM with Windows Driver Wizard and User s manuals in  English  French Spanish  German  Portuguese  Italian   Chinese  japonese    Card Punch  slots card for lapel clip    Lapel Clips  pack of 100 clips           i               Cano Paiurta Faeooucrs    Getting started    es World Wide Sales and Support     Zebra Technologies Corporation  Operation Eltron Card Printer Products  ees 1001 Flynn Road  EI Camarillo  CA  93012 8706 USA  Printing a sample card Phone  41  805  579 1800  esse eet Fax     805  579 1808  z Toll Free in US   800  452 4056  Cleaning e mail cards eltron com  EEEE Zebra Technologies Corporation    1 Eltron Card Printer Products   Europe  Middle East  Africa   Troubleshooting The Valley Centre  Gordon Road  High Wycombe    z Buckinghamshire HP13 6EQ  England  Specifications Phone   44  0  870 241 1527  Fax    44  0  870 241 0
7. 70  Fax    33  0  240 834 745    COPYRIGHT NOTICE    This document contains information proprietary to Zebra Technologies  Corporation  This document and the information contained within is  copyrighted by Zebra Technologies Corporation and may not be duplicated  in full or in part by any person without written approval from Zebra  While  every effort has been been made to keep the information contained within  current and accurate as of the date of publication  no guarante is given or  implied that the document is error free or that it is accurate with regard to  any specification  Zebra reserves the right to make changes  for the purpose  of product improvement  at any time     TRADEMARKS    P310  is a service mark and Eltron is a registered trademark of Zebra  Technologies Corporation  Windows and MS DOS are registered  trademarks of Microsoft Corp  All other marks are trademarks or registered  trademarks of their respective holders               Caso FPaiatia                     o           Getting started  1  PRODUCT WARRANTY STATEMENT            All Eltron Card Printers are warranted against defects in material or  Printing a sample card workmanship for twelve  12  months from the purchase date     Proof of purchase or shipment date is required to validate the warranty    period  The warranty becomes void if the equipment is modified   Cleaning improperly installed or used  damaged by accident or neglect  or if any                                  parts are improperly i
8. 765  e mail eurosales eltron com    Appendix A Zebra Technologies Corporation  Eltron Card Printer Products  France    50  56 rue Marcel Dassault  Appendix B 92100 Boulogne Billancourt  France  Phone   33 1 55 20 93 93    Fax    33 155 20 93 99  Appendix C e mail  frsales eltron com    Zebra Technologies Corporation   Eltron Card Printer Products  Latin America  6175 NW 153rd Street  Suite  121   Miami Lakes  FL 33014 USA   Phone   1  305  558 8470   Fax   1  305  558 8485  e mail latinsales eltron com    Zebra Technologies Corporation   Eltron Card Printer Products  Asie  Pacific  1 Sims Lane  06 11   387355 Singapore   Phone 465 84 20 322   Fax  465 84 20 514  e mail asiasales eltron com    CORPORATE HEADQUARTERS  Zebra Technologies Corporation  333 Corporate Woods Parkway  Vernon Hills  IL 60061 3109 USA  Phone   1  847  634 6700   FAX   1  847  913 8766   e mail  sales Zebra com       Y  IN 434 3 Zebra Technologies Corporation    36         
9. Cano PauiutTtR Faooutre    I               Getting started  Operation    Printing a sample card    Cleaning User s Manual    Troubleshooting P310 7    Specifications    Appendix A    Appendix B      zItron    CARD PRINTER PRODUCTS    User s Manual No  980392 001 Rev  B    O 2002 Zebra Technologies Corporation       zitron    Cana                Pna  bputtit               Getting    Operation    Printing a sample card    Cleaning    Troubleshooting    Specifications    Appendix A    Appendix B    Appendix C        FOREWORD    This manual contains installation and operation information for the P3107  Series card printers manufactured by Zebra Technologies Corporation   Camarillo  California     RETURN MATERIALS AUTHORIZATION    Before returning any equipment to Zebra Technologies Corporation for  in warranty or out of warranty repair  contact Repair Administration for a  Return Materials Authorization  RMA  number  Repack the equipment in the  original packing material and mark the RMA number clearly on the outside   Ship the equipment  freight prepaid  to the address listed below     For USA  and Latin America  Zebra Technologies Corporation  Eltron Card Printer Products  1001 Flynn Road  Camarillo  CA  93012 8706  USA  Phone   1  805  579 1800  Fax   1  805  579 1808  Toll Free in US   800  452 4056    For Europe  Asia and Pacific   Zebra Technologies Corporation  Eltron Card Printer Products  Zone Industrielle  Rue d Amsterdam  44370 Varades  France  phone   33  0  240 097 0
10. Operation    Printing a sample card    Cleaning    Troubleshooting         Specifications    Appendix A    Appendix B    Appendix C    22            TROUBLESHOOTING    The following offers causes or solutions to symptoms related to improper  operation  Check this table when experiencing any loss of operation or print  quality  Note that the LEDs appear white for ON  dark for OFF  and circled  with radial lines for FLASHING     PROBLEMS   DESCRIPTION   REASON   SOLUTION    AMBER   INDICATOR  b evil Hg 1  Check for Cards in Cards Cartridge   2  Check Card Thickness Control   ILLUMINATES O O           setting   A 3  Press the Panel Button for 1 second    Alert  cards The printing job will restart    The printer stops and an error comes   up in the Windows application    program     AMBER 1  Check ribbon     INDICATOR   2  Load new ribbon   FLASHES 3  Ribbon will automatically  synchronize and printing will  restart with new card    Alert  nbbon   The printer stops and an error comes  up in the Windows application  program           U  z          Cana Paiste F eooucre       F    Getting started  Operation    Printing a sample card    Cleaning    Troubleshooting         Specifications    Appendix A    Appendix B    Appendix C    23       RED INDICATOR 1  Check Print Head Bracket is closed   O 641 EX    2  Check if you are using correct card  type  see Technical Specifications       C  Q C 3  Check Card Thickness Control Lever is  Printer alert  properly adjusted for correct card  
11. Print Head Bracket open thickness  see Chapter 2   Loading  Card J am Cards   Ribbon J am 4  If two cards are fed into printer at  Command Error same time           Open cover  amp  remove Card Cleaning  TAE DEES WORN  Cartridge  empty feeder  pull jammed    cards out  Replace Card Cleaning  Cartridge      remove cards from Card Cartridge   shuffle them and replace    5  Check ribbon is loaded correctly  inside printer    6  Check command     RED INDICATOR  b GUL    lt  1  Check that you are using correct   FLASHES magnetic card type  for low or high  C  Q C  corcivity encoding     Magnetic Encoder alert  A 2  Verify Command Syntax    The printer ejects card and stops 3  Call technical support     AMBER  amp  RED  b ASB   1  Printer cleaning required  INDICATORS  see Chapter 4   Cleaning     FLASH O 34 S    ILLUMINATES    Cleaning alert  j    The printer needs cleaning    ALL      GUL      lt  1  Printing will restart automatically after    a few seconds     FLASH Ec A  C     Print Head alert  A A A  Cool down mode  Printing stops    NO INDICATOR     8 1  Make sure power cord is plugged in  ILLUMINATES O eu E properly at both ends                    2 Call technical support   Power cord  t A A  N    The power switch is             Cana                                    o           Itron        Getting started        CARDS HAVE  SCRATCH LINES    In correct position of ribbon  Check  s ribbon is properly rolled onto the   Operation MISSING PRINTING ribbon core and there are no
12. TIC CARD STRIP ENCODER              29  APPENDIX B   SMART CARD CONTACT STATION              31  INTRODUCTION                                      31  APPENDIX C   ACCESSORIES AND SUPPLIES            sees 33                5                                          33                                                         33                                                               35    tron    Caid Phuiut  tR Pnabpu  tt          Getting started    Operation       Printing a sample card    Cleaning    Troubleshooting    Specifications         Appendix A    Appendix B    Appendix C    GETTING STARTED    UNPACKING  YOUR CARD  PRINTER    Your P3107 printer ships in a carton and  protective anti static bag  Keep all packing  material in case you need to move or re ship the  printer     While unpacking  inspect the carton to ensure  that no damage occurred during shipping     Please ensure that you have a clean and nearly  dust free environment for proper operation and  storage of the printer     zitron       ABB P mieten Pa    puttt           Getting started    Operation In addition to user documentation  make sure the  following items are included with your P310  printer     Printing a sample card    Cleaning    Troubleshooting    Specifications    Appendix A    Appendix B    Appendix C                  Cana PauiuttR FP aeooutre             Getting started        n      Hon    INDICATORS Your P310i printer has three Status indicators and  AND CONTROLS     panel button on t
13. e read write head positioned below the card  Specifications path  available with HICO encoding or LOCO  ee encoding   Appendix A eum           Appendix B When loading cards into the Card Cartridge  please  STRIPE ensure that the magnetic stripe is facing towards         the printer and closest to the rear   Appendix C     B  a Also available are Printer models with the  Magnetic Read Write head positioned above the  card path  with HICO encoding or LOCO encoding   STRIPE When loading cards  please ensure that there is a  UP magnetic stripe        Approved HICO  amp  LOCO PVC Cards are available   566 Appendix C      SAMPLE ENCODING PROGRAM  Refer to Programmer   s manual  Part number 98001 001     ONLY USE cards that comply with ISO 7810  amp     7811 standards for magnetic stripe cards  The  magnetic stripe must be flush to the surface of  the card to work properly  Never use taped on   magnetic stripes              U  z          Cann                                      F    Getting started    Operation    Printing a sample card    Cleaning    Troubleshooting    Specifications    Appendix A enu      Appendix B    Appendix C    MAGNETIC ENCODER CLEANING    The read write head requires periodic cleaning to maintain errorfree encoding     WHEN TO CLEAN  When the amber  amp  red indicators flash    Every 1000 cards  approx      d 6    E   Using 5 panel color ribbon  YMCKO    C   Optional factory setting     HOW TO CLEAN   1  Leave power on    Open Cover and release Print Head B
14. es ribbon  the ribbon  the printer will automatically  detect which ribbon is installed and configure the Windows driver  accordingly     In the Ribbon tab  go to Black Panel area and select Text Only  This option  allows the text printing using the Black Resin Panel from the Color Ribbon     Close the Eltron P310i Printer Properties screen     Now that you have loaded media and set up the printer driver  the P310ii  Printer is ready to print                Getting started    Operation    Printing a sample card   m    Cleaning    Troubleshooting    Specifications    Appendix A    Appendix B    Appendix C    16    Cana PauiuttR FP aooutre    Printing a sample card     Follow the steps to print your first card    Go to the Microsoft Word Software    If the printer was not selected as the default printer  go to the File menu and  Select Printer and choose Eltron P310i Card Printer in the printer names list   Then Close the print dialog box     Come back to File menu and choose Page Setup     Select Paper Size tab and in Paper Size choose Card  Then select the  orientation   landscape      Go to Margins tab  put the Top  Bottom  Left and Right margins with O  values     Press OKto close Page Setup window   The card appears on the screen     Design a card with both black and colored text and with colored pictures   see example below            7                  SAMPLE CARD    M  CHRIS JONES  SALES DIRECTOR    Buld the World with us   Http     artworld com    Once you are ready to
15. g 5 panel color ribbon  YMCKO     Every 5000 cards  approx      Using monochrome ribbon   Appendix A    Optional factory setting   HOW TO CLEAN  Appendix B o GU E34 1  Leave power on            Open Cover and release Print Head Bracket to    remove ribbon   Appendix C Close Print Head     Close Cover  Remove cards from Card  Cartridge   2  Insert one Pre Saturated Cleaning Card   provided  through slot on the side of the Card  Cartridge        3  Press the Panel Button for a few seconds  The  card will feed into printer and carry out the  cleaning process  Repeat the process with a  new Cleaning Card if necessary     Note  For cleaning prior to the WHEN TO CLEAN signal  press the Panel  Button for 3 seconds to start the cleaning process  Repeat first steps 1  amp  2  above           Although the amber and red inducators will keep  flashing until the cleaning process has been  performed  the printer will continue to operate        U            Cano PuiuttR Paapuctra           Getting started    Operation CLEANING THE  PRINT HEAD    Printing a sample card    Cleaning ip    Troubleshooting       Specifications          Appendix A    Appendix B    Appendix C                   19        A cleaning using the Cleaning Cards usually  suffices  However  a separate Print Head  cleaning using swabs can remove more  stubborn deposits when print anomalies persist   To avoid deposits  only use foam tipped swabs     1  Turn power OFF  Raise Print Head  and remove the Ribbon     2  Clean Pri
16. he front and power switch on           the rear    Printing a sample card  Rr           ex  Es  Cleaning         aaa  Troubleshooting  SES PANEL  Specifications INDICATORS BUTTON  ie aE INDICATORS  green  amber  amp  red  signal printer  Appendix A activity by illuminating or flashing  a follows                Appendix B INDICATOR O FLASHING    N     O POWER ON PROCESSING  Appendix C     GUL  LOAD CARDS REPLACE RIBBON        PRINTER ALERT ENCODER ALERT  REFER TO TROUBLESOOTING   REFER TO TROUBLESOOTING              OTHER ALERTS                     AMBER  amp  RED  O ex  ES FLASHING PRINTER CLEANING        O PROCESS REQUIRED    PRINT HEAD COOL DOWN MODE      exU ES ALL FLASHING PRINTING WILL RESTART     O O SHORTLY     PANEL This is a push button to operate the printer for   BUTTON   CLEAN ERROR      CLEANING PROCESS  SEE CHAPTER 4      TEST CARD  SEE CHAPTER 2             U  z          Cann Pauiurt  R Pnabputtk    Getting started  PRINTER       F       Printing a sample card    Cleaning       Troubleshooting    Specifications    Appendix A    Appendix B       Appendix C          The following will guide you through the  installation of your P310i Printer     CAUTION  Limit AC power supplied to the P310i  to 110   230 volts  60   50 Hertz  for an  associated 800   400 milliamps  Limit excess  current draw to 16 amps or less  using an  associated circuit breaker or other such device   Never operate the printer in a location where  operator  computer  or printer can get wet   Pe
17. he leading edge of the Yellow panel is beneath the print head   Ensure that the correct ribbon type has been specified in the Windows  driver     Card Feed  amp  Mechanical Errors  Ensure that the card thickness adjustment  has been set up correctly to allow one card to feed     Magnetic Encoding Errors  Check that the cards are inserted correctly in the  printer  Ensure that the cards are low or high coercivity as required  and are  set up correctly in the printer driver  Appendix A      Cleaning Alert  The printer has counted the number of cards printed and  has automatically flagged that a cleaning routine needs to be carried out                Getting started    Operation    Printing a sample card    Cleaning    Troubleshooting    Specifications       Appendix A    Appendix B    Appendix C    25    C ann Paiste Papugi    General    Colour Printing    Bar Codes    TECHNICAL  SPECIFICATIONS      High speed printing  over 140 cards hour edge  to edge in full color  YM CKO  throughput     High speed printing  over 1000 cards hour  throughput  K resin ribbon    e Small footprint     Windows Drivers for 95 98 and NT 4 0   2000     One year printer warranty     One year  unlimited passes  print head  warranty    Powerful EPCL  Eltron Printer Program  Command Langage       Color dye sublimation or monochrome thermal  transfer printing     25 seconds per card edge to edge in full color   YMCKO     4 seconds in monochrome     300 dpi  11 8 dots mm  print resolution     Edge to edge
18. i       Getting started    Operation    Printing a sample card   m    Cleaning    Troubleshooting    Specifications    Appendix A    Appendix B    Appendix C    To install the P310i Printer Driver Automatically on all  Operating Systems  Use the Eltron Install Wizard    To ensure the accuracy of driver installation  it is recommended that you  use the Eltron Install Wizard that is provided with your documentation CD     The Wizard will   a eCheck to see which operating system you are using    b   Delete previous version of the driver and clean up any necessary  Registry entries    c   From the main menu of your documentation CD  select your desired  language and then select   DRIVERS  from the subsequent menu  The  Install Wizard will walk you through the appropriate steps     On NT systems  ensure that you have  j administrative privileges to perform this  installation or contact your IT department        iu        Cano                Faooutre        Getting started    Operation    Printing a sample card   em    Cleaning    Troubleshooting    Specifications         Appendix A    Appendix B    Appendix C    Set Printer Driver Options    The P310i Printer screen appears  Change the options as follows    On the Printer tab configure the magnetic encoder feature  If your printer is  equipped with a magnetic Encoder Option  select With Magnetic Encoder    option     On the Card tab select card orientation   Landscape or portrait   Select    Landscape        For P310i  with i Seri
19. ications    Appendix A    Appendix B    Appendix C     gt        i             ARB P miuttR P an    puttt       F    Getting started    Operation    Printing a sample card    Cleaning    Troubleshooting    Specifications    Appendix A    Appendix B    Appendix C    VI         Table of contents  ICONS ooo     a au vi  GETTING STARTED                                       1  UNPACKING YOUR CARD PRINTER           sees 1                                                                        3                                                                    3                                                                     4                                                                 5                                          5                           5  LOADING RIBBONS                                  6  LOADING CARDS                     ess 8                                                                   11                                                                    11                                                                 12  PRINTING A SAMPLE CARD                                13                                                                17                                                                 18  CLEANING THE PRINT HEAD                          19  CARD CLEANING CARTRIDGE                         20  TROUBLESHOOTING                                      22  TECHNICAL SPECIFICATIONS                               25  APPENDIX A   MAGNE
20. ies Printers requires the use of  i Series   Operation   a   RIBBONS ribbons for full color printing  The Resin    Thermal Transfer and Dye Sublimation ribbons  for   310    only are specifically designed for your  Printing a sample card P310i Printer  For optimum performance and  printer life  Print Head   use True Colors ribbons           Rr     Cleaning  c   Her DO NOT TOUCH the print head or the electronic  Troubleshooting components on the print head carriage               Discharges of electrostatic energy that     ificati accumulates on the surface of the human body  pecmcatuons or other surfaces can damage the print head and  other electronic components used in the device   Appendix A  Appendix B  Appendix C 1  Remove ribbon from packaging           2  Open cover and press down on the print  head unlock lever to open the print head  carriage  The print head carriage will pop  open     Continued on next page                 C ann Paiste Papugi          Getting started    Operation   me                                            Printing a sample card SUPPLY SPINDLE  a     Cleaning        lt  3  Load ribbon onto the supply spindle  under  aes print head carriage  and empty core  with tape  Troubleshooting attached  onto the take up spindle flange side in   Make sure the ribbon comes off of the top of the  peci   supply spindle and feeds to the top of the  3 ifications take up spindle   EUM  Appendix A TAKE UP SPINDLE  fj EEE      CLICK   Appendix B 4  Push down on the P
21. ins information on the  additional operations of the P310i Printers with  Smart Card Contact Stations   See Chapter 2 for  location      Smart Cards can have a built in microcomputer  and a battery  Card Memory can store  fingerprints  voice recognition patterns  medical  records and other such data  The P310i printer  may be equipped with an optional contact station  for programming Smart Cards  ISO 7816   This  printer model responds to commands that  position the cards at the contact station  where  the printer connects to the contacts on the Smart  Cards  All other printer operations remain the  same as the standard P310i model          i             C ann Paiste Papugi       F    Getting started    Operation    Printing a sample card    Cleaning    Troubleshooting    Specifications    Appendix A    Appendix B e    Appendix C    32       MEDIA LOADING ORIENTATION    Orient the cards with the Smart Card Chip at  the top of the card and facing away from the           Printer           SMART CARD CONTACT STATION  INTERFACE       When a command to the parallel printer  interface sends a card to the Smart Card  Contact Station  the printer connects the  Smart Card Contact Station to the female DB   9 connector on the rear of the printer           An attached external Smart Card Programmer  can be used to program Smart Card chips              DO NOT position printing over the Smart Card Chip        DB 9 SMART CARD DB   9 SMART CARD   PINS CONTACT POINTS PINS CONTACT POINTS    s
22. ior to packaging  CARTRIDGE  theprinter shipment           To remove  pull hook back  and lift  hopper out        11       U       Itro       Cana Paiatem Paoput ra       F    Getting started    PRINTING A with ribbon and cards loaded  your P310i printer    Operation epu   TEST CARD _ is ready to print  To check the operation of the  printer you should print a test card     Printing a sample card    Cleaning    Troubleshooting    Specifications    Appendix A       Appendix B    Appendix C    PLASTIC CARD PRINTER    PRINTER   Serial Number 23666  Firmware     300 dpi       H    ead resistance  1234  E    23666           Cano PauiuttR Peooucrs           Getting started    Operation    Printing a sample card   m    Cleaning    Troubleshooting    Specifications    Appendix A    Appendix B PRINTING A SAMPLE CARD    Appendix C    Printing with the P310i Printer requires the Windows Printer Driver  your  card design issuing Windows software or printer command level  programming through the printer interface     The P310i Card Printer can be used with any Windows 95 98  Windows NT  4 0 or 2000 sotware application program  using the drivers provided with  the printer     This section contains information on the printing of a sample card in color   using the 5 panel color ribbon YMCKO  for P310i and the Windows Printer  Driver     BEFORE installing updated printer driver    versions  always delete the existing printer  driver version from your computer        Cana                Pagput
23. mp 4                1  Remove Card Cleaning Cartridge from  Specifications f packaging     ey Peel protective wrapper from adhesive  A   roller   Appendix A     A EEE  Appendix B    2  Open Printer cover and remove the  yellow reminder tape from the location for    Appendix C the Cleaning Cartridge        3  Make sure the arrow on top of the  assembly is facing toward the rear of the  printer    Hook assembly into slot on printer and  rotate down    Ensure the assembly locks in place                  Itron    ABB P miutta Fagbog       Getting started  Operation pen       Printing a sample card    Cleaning    Troubleshooting    Specifications    Appendix A    Appendix B    Appendix C    C   CARD THICKNESS CONTROL LEVER    This item is operated by the user to prevent more than one card feeding  into the printer at the same time and causing a jam           10    Cano PauiutTtR Faooutre          Getting started  Operation FEEDING ONE A Manual Feed Slot is available on the size of  Ee CARD AT A TIME the Card Input Hopper for feeding single caras         Cleaning Cards are fed manually through this  Printing a sample card slot  The Card Cartridge must be empty for                      manual card feeding to work properly   Cleaning  EEEE  Troubleshooting For one at a time printing  feed cards  through slots on side of Feeder   Specifications  EUM  Appendix A             Appendix B Do not feed more than one card ata  time   Appendix C       REMOVING CARD Remove the Card Cartridge pr
24. nd  if not installed and used in accordance with the  instructions  may cause harmful interference to radio communications   However  there is no guarantee that interference will not occur in a  particular installation  If this equipment does cause harmful interference to  radio or television reception  which can be determined by turning the  equipment off and on  the user is encouraged to try to correct the  interference s by one or more of the following measures    Reorient or relocate the receiving antenna    Increase the separation between the equipment and the receiver    Connect the equipment into an outlet on a circuit different from that to  which the receiver is connected    Consult the dealer or an experienced radio TV technician for help     The user may find the following booklet  prepared by the Federal  Communications Commission  helpful    How to identify and resolve Radio TV Interference Problems  This booklet is  available from the U S  Government printing Office  Washington  D C   20402  Stock No  004 000 00345 4    Use of a shielded cable is required to comply within Class B limits of Part 15  of FCC Rules    Pursuant to Part 15 21 of the FCC Rules  any changes or modifications to  this equipment not expressly approved by Eltron may cause  harmful  interference and void the FCC authorization to operate this equipment     INDUSTRY CANADA NOTICE    This device complies with Industry Canada ICS 003 class A requirements        i               Getting started   
25. nstalled or replaced by the user   Troubleshooting Note  Products returned must be packaged in the original or                   comparable packing and shipping container  In the event equipment is  Specifications not so packaged  or if shipping damage is evident  it will not be    ey accepted for service under warranty  Surface transportation charges      for return to customers in the continental United States is paid by  Appendix A Zebra  Otherwise  Zebra pays CPT  carriage paid to  nearest airport   customer pays customers  duties  taxes  and freight from airport to  Appendix B destination  If Zebra determines that the product returned for warranty  service or replacement is not defective as herein defined  the customer  will pay all handling and transportation costs   Appendix C    Printheads  Since printhead wear is part of normal operation  the original printhead  is covered by a twelve  12  month warranty  Warranty period begins on  purchase date     To qualify for this warranty  the printhead must be returned to the  factory or to an authorized service center  Customers are not required  to purchase Zebra supplies  media and or ribbons  for warranty  qualification  However  if it is determined that the use of other  manufacturer supplies has caused any defect in the printhead for which  a warranty claim is made  the user is responsible for Zebra   s labor and  material charges required to repair the defect  The warranty becomes  void if the printhead is physically wo
26. nt Head by moving alcohol   moistened swab tip side to side across  Print Head elements  Only use moderate  force   To reorder swabs see Appendix C      3  Turn power ON  Allow two minutes  for the print head components to dry  before resume printing     Never use a sharp object to scrape deposites from  the print head  Permanent damage will result     Cano PauiuttR Fa    Getting started    Eu ETE    Operation    Printing a sample card    Cleaning    Troubleshooting    Specifications    Appendix A    Appendix B    Appendix C    20    CARD CLEANING  CARTRIDGE                               Your P310i Printer also has a Card Cleaning  Cartridge  This item cleans the cards  entering the printer  To ensure print quality   the cleaning roller requires periodic  replacements     WHEN TO MAINTAIN   Replace the cleaning cartridge roller each  time you install a new ribbon A cleaning  roller is included with every True Colors  ribbons      f a cleaning card will be run  use the  Cleaning Card before replacing adhesive  Cleaning Roller     HOW TO MAINTAIN  1  Open Cover and  Cartridge     locate Cleaning    2  Gently remove by rotating up and away  from printer     Continued on next page          zitron          P niuttnR Pna  bputtt        Getting started        Operation    Printing a sample card       Cleaning ED    Troubleshooting    Specifications    Appendix A    Appendix B    Appendix C               21       i             ARB P miuttR P an    puttt       F    Getting started    
27. orage Temperature   23 to 158  F   5 to 70  C   e Storage Humidity  20 to 70  non condensing     Ventilation  Free air      Thermal transfer  Resin  ribbons offer more  durability than dye sublimation  with greater  resistance to scratches and UV induced fading     Dye Sublimation printing requires dye  sublimation ribbons  with either black or cyan   magenta  and yellow  plus black resin  panels     T Measured without card output hopper     Cano PauiutTtR Faooutre          Getting started  Operation    Printing a sample card    Cleaning    Troubleshooting    Specifications         Appendix A    Appendix B    Appendix C    28    Options       e USB port   e RS 232C serial port   e Smart Card Contact Station  30 mil cards only   e Magnetic Encoder  30 mil cards only    e Cleaning supplies   e Service Manual       i Series   Printers requires the use of    i Series     ribbons for full color printing    Refer to the Appendix C for more information about  Card and Ribbon Media availaible from Zebra  Technologies Corp         U  z          C ann Paiste Papugi    Getting started       F      APPENDIX A   MAGNETIC CARD  Operation STRIPE ENCODER    Printing a sample card Operation and maintenance requirements for the P310i Printer with the      L optional magnetic card stripe encoder        See Chapter 2 for location    Cleaning The magnetic encoder can be set for either high or low coercivity   aaa  Troubleshooting    Se The magnetic encoder is a factory installed item      with th
28. ow  M  Magenta  C  Cyan  K  black  O  Overlay               Getting started    Cano PuiuttR Paapuctra    Operation    Printing a sample card    Cleaning    Troubleshooting    Specifications    Appendix A    Appendix B    Appendix C    CARDS    The following cards are optimized for use in the P310    Printers     Blank White Cards  Sold by the box     104523 114  104523 010  104523 111  104523 112  104523 113    104524 101  104524 102  104524 103    Notes      Premier Grade PVC   Card  10 mil T  5 packs of 200   Card  10 mil T adhesive back  5 packs of 200   Card  30 mil T  5 packs of 100   Card  30 mil  low coercivity Mag  Stripe  5 packs of 100   Card  30 mil  High coercivity Mag  Stripe  5 packs of 100     Premier Plus Grade  PVC composite 60  40    Card  30 mil  5 packs of 100   Card  30 mil  low coercivity Mag  Stripe  5 packs of 100   Card  30 mil  High coercivity Mag  Stripe  5 packs of 100        10       20 254mm 30 mil  0 762mm  lOmil cards are recommended for single side printing monochrome and    spot Color only     Many other card types are also available  ask your dealer for more information     U  6          Cana                F seoutre    b    Getting started       O  3    Printing a sample card    Cleaning    Troubleshooting    Specifications    Appendix A    Appendix B emu    Appendix C    35            ACCESSORIES Accessories available for P310i Printers appear    below  Always refer to the part number when  placing an order     Printer Supplies    105909 1
29. racket to remove  ribbon    Close Print Head    Close Cover  Remove cards from Card Cartridge     2  Insert one Pre Saturated Cleaning Card  provided   through slot on the side of the Card Cartridge     3  Press the Panel Button for a few seconds  The card  will feed into printer and carry out the cleaning  process  Repeat the process with a new Cleaning Card  if necessary    Note  For cleaning prior to the WHEN TO CLEAN signal  press the Panel Button for 3  seconds to start the cleaning process  Repeat first steps 1  amp  2 above              Although the amber and red inducators will keep  flashing until the cleaning process has been  performed  the printer will continue to operate           ISO STANDARD ENCODING    Field Separator  Track density Valid Characters    of characters  1 i 210 BPI  Alphanumeric   ASCII 20 951   Numeric  2   40  Numeric  3 210 BPI   ASCII 48 62  10 4      Bit per inch   T Except the     character     Including Start  Stop and LCR characters  Also note that these 3 characters are  automatically managed by the magnetic encoder according to the ISO Standard  Norms     NOTE  Refer to the Card Printer Programmer   s Manual for complete programming  information        iu        Cano                Faooutre        Getting started    Operation    Printing a sample card    Cleaning    Troubleshooting    Specifications         Appendix A    Appendix B      Appendix C    31    APPENDIX    INTRODUCTION    B   SMART CARD CONTACT  STATION    This section conta
30. rint Head Lock Lever  until an audible    click    signals the locked down  Appendix    position     5  Close Cover        Please note that the ribbon automatically  synchronizes whenever the print head lock  down occurs    The ribbon is simultaneously identified and the  according parameters are automatically sent to  the driver        U                  Getting started    Operation ee    Printing a sample card    Cleaning    Troubleshooting    Specifications    Appendix A    Appendix B    Appendix C    Cana PauiuttR Pu  bputtt         LOADING CARDS To help you load  print  and collect cards  the  P310  is equiped with the following items     A   CARD CARTRIDGE  For loading cards     l  Install Card Cartridge by hooking onto  printer as shown and clicking down     2  Install cards into Cartridge      3  Close Cartridge        DO NOT bend cards or touch print surfaces as  this can reduce print quality  The surface of the  cards must remain clean and dust free  Always  store cards in an enclosed container  Ideally  use  cards as soon as possible  If cards stick together   carefully shuffle them          See Chapter 6  Technical Specifications  for card requirements and  capacities     Cano PauiutTtR Faooutre    iu            Getting started    Operation qmm                               BSS ENS  Printing a sample card B   INSTALL CARD CLEANING CARTRIDGE               This item is used to clean the cards entering the printer   Cleaning  aaa    A  Troubleshooting DN       NN   a
31. rn or damaged  also if it is  determined that failure to follow the preventive maintenance schedule  listed in the User   s Guide has causes defect in the thermal printhead for  which a warranty claim is made     Spare Parts    All parts  maintenance kits  options kits  and accessories are warranted  to be free of defects in material and workmanship for 90 days  except  where otherwise denoted  from date of purchase  This warranty        become void if the item is modified  improperly installed or used  or  damaged by accident or neglect      itron    Cana                F seoutre            Getting                      Printing a sample card    Cleaning    Troubleshooting    Specifications    Appendix A    Appendix B    Appendix C           European Council Directive Compliance to Standards  RF Emissions  modified by  92 31 EEC and m Immunity to   93 68 EEC EMC Directive EN 500082 1 1992   Electromagnetic  Disturbances    73 23 EEC modified Low voltage  by 93 68 EEC Directive EN 60950 Product safety       Model  P310  conforms to the following specification   FCC Part 15  Subpart A  Section 15 107 a  and Section  15 109 a  Class B digital device       This equipment has been tested and found to comply with the limits for a  Class B digital device  pursuant to part 15 of the FCC Rules  These limits are  designed to provide reasonable protection against harmful interference in a  residential installation  This equipment generates  uses ans can radiate  radio frequency energy a
32. rsonal injury could result  The electrical  security of the printer is based on the reliability  of the mains power source     1  Place the printer in a location that allows easy  access to all sides  The printer should never be  operated while resting on its side or upside  down     2  Place the printer s power swith in the OFF  0   position     3  Insert the power cable into the printer power  socket and attach to grounded electrical socket  of the proper voltage and type     4  Attach interface cable to printer and computer  and then secure     5  Switch power on     CAUTION  Intermittent or unpredictable  operation may occur from unsecured  connectors  If damaged  the power cable must  be replaced by an exact equivalent     Cano PauiuttR Fa       Getting started    Eu ETE    Operation    Printing a sample card    Cleaning    Troubleshooting    Specifications         Appendix A    Appendix B    Appendix C    OPERATION    P 310i PRINTER The following shows the features found on your  FEATURES P310i Printer        PLEASE NOTE  Any blue items inside the printer can be operated by the user     STANDARD FEATURES OPTIONAL FEATURES   Print Head A  Magnetic Encoding Station  Print Head Unlock Lever B  Smart Card Contact Station  Manual Holder   Card Output Hopper   Status Indicators   Panel Button   Card Cleaning Cartridge   Card Cartridge   Card Thickness Control    ONDI RUWNE        U            Cano PuiuttR Paapuctra           Getting started           nn cm    LOADING    i Ser
    
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