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1. Turn OFF the computer while external devices are connected H Connect external devices after turning OFF of the computer If this function can not be still used change the setting to disable the function and stop using this function If Sleep and Charge function is enabled the computer s battery will discharge during hibernation or when the computer is turned off Connect the AC adaptor to the computer or disable the Sleep and Charge function Some external devices may not work when connected to a compatible port if the Sleep and Charge function is enabled Reconnect the external device after turning the computer ON If the external device still does not work connect device to an USB port that does not have the Sleep and Charge function or change to disable the Sleep and Charge function Problem Procedure The USB Wakeup When System ON CDP Charge Mode or USB function does not Sleep and Charge function is enabled the USB work WakeUp function does not work for ports that support the Sleep and Charge function In that case use an USB port that does not have the USB Sleep and Charge function or change to disable both System ON CDP Charge Mode and USB Sleep and Charge function eSATA device In addition to the information in this section please also refer to the documentation supplied with your eSATA device Problem Procedure eSATA device does Remove the eSATA device from the computer and not
2. Description I O Red Video Signal O O Green Video Signal Blue Video Signal O Reserved Ground Ground Ground Ground Power Supply Ground Reserved Data Signal VO Horizontal Sync Signal O O Vertical Sync Signal Data Clock Signal O I O O Output from computer AC Power Cord and Connectors The power cord s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is used All cords must meet the following specifications Wire size Current rating User s Manual Minimum 0 75 mm Minimum 2 5 amperes 3 41 User s Manual Certification agencies China CQC U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type HOSVVH2 F or HO3VVH2 F and for three conductors power cord must be VDE type HOSVV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show the
3. 1 Security lock slot 2 Security lock Optional TOSHIBA Accessories User s Manual You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer Memory Kit DDR3 1333 1600 memory modules can easily be installed in the computer The available option memory depends on TOSHIBA authorization Universal AC Adaptor If you frequently use your computer at more than one site it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you Battery pack An additional battery pack can be purchased for use as either a spare or replacement Please refer to the Battery section for further information 4 49 TOSHIBA Hi Speed The TOSHIBA Hi Speed Port Replicator II Port Replicator Il provides several kinds of ports Please refer to the TOSHIBA Hi Speed Port Replicator II User s manual for more details Sound System and Video mode This section describes some of the audio control functions Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows H To launch the Volume Mixer utility click Desktop and right click on the speaker icon on the Taskbar and then select Open Volume Mixer from the sub menu
4. Monitoring of power condition Power conditions User s Manual The computer s operating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected whether a battery pack is installed and what the charge level is for that battery 3 37 AC adaptor connected AC adaptor not connected Battery fully charged Battery partially charged or no charge No battery installed Remaining battery capacity is above low battery trigger point Remaining battery capacity is below low battery trigger point Remaining battery capacity is exhausted No battery installed Power on e Operates e No charge e LED Battery green DC IN green e Operates e Charge e LED Battery orange DC IN green e Operates e No charge e LED Battery off DC IN green e Operates e LED Battery off DC IN off e Operates e LED Battery flashes orange DC IN off Computer shuts down e No operation e LED Battery off DC IN off Power off no operation e No charge e LED Battery green DC IN green Quick charge e LED Battery orange DC IN green e No charge e LED Battery off DC IN green 3 38 Battery indicator Check the Battery indicator to determine the status of the battery pack The following indicator lights indicate the battery status Flashing orange The battery charge is low the AC adaptor must be connected in order t
5. Arrow Mode To turn on Arrow Mode press FN F10 the Arrow Mode indicator lights and you are able to access cursor and page control functions by using the keys You are able to press FN F10 again to turn off this overlay function Numeric Mode To turn on Numeric Mode press FN F11 the Numeric Mode indicator lights and you are able to access numeric characters by using the keys You are able to press FN F11 again to turn off this overlay function Temporarily using normal keyboard overlay on While using the overlay you can temporarily access the normal keyboard functions without having to turn the overlay off 1 Hold down FN key and press any other key this key will operate as if the overlay were off 2 Type upper case characters by holding down FN SHIFT and pressing a character key 3 Release FN key to continue using the selected overlay function Temporarily using overlay overlay off While using the normal keyboard function you can temporarily use the keypad overlay without having to turn it on 1 Hold down FN key 2 Check the keyboard indicators as pressing the FN key will turn on the most recently used overlay function if the Numeric Mode indicator lights you can use the overlay for numeric entry while if the Arrow Mode indicator lights you can use the overlay for cursor and page control function 3 Release FN key to return to normal keyboard operation Temporarily changing modes If the
6. Presentation button functionality as the Connect display button in the Mobility Center User s Manual 9 9 User s Manual AccuPoint Touch Pad ON OFF button Touch Pad control buttons Touch Pad Fingerprint Sensor Keyboard AccuPoint control buttons Power button Display hinges A pointer control device located in the center of the keyboard is used to control the on screen pointer Refer to the Using the AccuPoint section Some models are equipped with an AccuPoint Pressing the Touch Pad ON OFF button enables or disables the Touch Pad function The two buttons below the Touch Pad are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software you are using The Touch Pad located in the palm rest is used to control the movement of the on screen pointer To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go This sensor enables you to enroll and recognize a fingerprint For detailed information on Fingerprint Sensor refer to Using the Fingerprint Sensor Some models are equipped with a Fingerprint Sensor The internal keyboard provides dedicated numeric keys dedicated cursor control keys 3 and Keys Refer to the The Keyboard section for d
7. 3 Plug the power cord into a live wall outlet the Battery and DC IN indicators on the front of the computer should glow Opening the display The display panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel this will allow the angle of the display panel to be adjusted to provide optimum clarity Figure 2 4 Opening the display panel R940 1 Display panel Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer User s Manual 2 5 Be careful not to open the display panel too far as this could put stress on the display panel s hinges and cause damage Do not press or push on the display panel Do not lift the computer by the display panel Do not close the display panel with pens or any other objects left in between the display panel and the keyboard When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Turning on the power This section describes how to turn on the power the Power indicator will then indicate the status Please refer to the Monitoring of power condition section for more information P 1 2
8. CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format Function Key T User s Manual The function keys F1 F12 are the twelve keys at the top of your keyboard BHD BBB Bowe The FN is used in combination with other keys to form soft keys Soft keys are key combinations that enable disable or configure specific features Please note that some software may disable or interfere with soft key operations and that the soft key settings are not restored when the computer returns from Sleep Mode This computer s keyboard is designed to provide all the features of the 104 key enhanced keyboard Since the keyboard is smaller and has fewer keys some of the enhanced keyboard functions must be simulated using two keys instead of one on the larger keyboard The FN key can be combined with the following keys to simulate functions similar to those of keys on the 104 105 key enhanced keyboard which are not on this computer s keyboard E Press FN F10 or FN F11 to access the computer s integrated keypad When activated the keys with grey markings on their bottom edge become either numeric keypad keys FN F11 or cursor control keys FN F10 m Press FN F12 ScrLock to lock the cursor on a specific line The power on default is off m Press FN ENTER to simulate ENTER on the enhanced keyboard s numeric keypad This functi
9. High Speed and Ultra Speed MITSUBISHI KAGAKU MEDIA CO LTD DVD R DVD Specifications for Recordable Disc for General Version 2 0 TAIYO YUDEN Co Ltd for 8x and 16x speed media MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media Hitachi Maxell Ltd for 8x and 16x speed media DVD R DL MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD R MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media TAIYO YUDEN CO Ltd for 8x and 16x speed media DVD R DL MITSUBISHI KAGAKU MEDIA CO LTD for 8x speed media DVD RW DVD Specifications for Recordable Disc for Version 1 1 or version 1 2 Victor Company of Japan Ltd JVC for 2x 4x and 6x speed media MITSUBISHI KAGAKU MEDIA CO LTD for 2x 4x and 6x speed media DVD RW MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD RAM DVD Super Multi drive only DVD Specifications for DVD RAM Disc for Version 2 0 Version 2 1 or Version 2 2 Panasonic Corporation for 3x and 5x speed media Hitachi Maxell Ltd for 3x and 5x speed media E Some types and formats of DVD R DL and DVD R DL discs may be unreadable Disc created in DVD R DL format4 Layer Jump Recording cannot be read When writing or rewriting Please observe the following points while you write or rewrite data to a media E Always copy data from the hard disk drive to the optical media do not use the cut and paste function as the original
10. Seat the memory module cover in place and secure it with the screws T Take care to ensure that the memory module cover is firmly closed Figure 4 13 Seating the memory module cover R940 O Q 1 Memory module cover 2 Screw Product appearance depends on the model you purchased 9 Install the battery pack refer to Replacing the battery pack section if required 10 Turn your computer over 11 Turn the computer on and make sure the added memory is recognized to confirmed it click Desktop gt Desktop Assist gt Control Panel gt System and Security gt System Removing a memory module To remove the memory module follow the steps as detailed below 1 Click Power in the Settings charm and then click Shut down while holding down the SHIFT key ensure that the Power indicator is off 2 Remove the AC adaptor and all cables and peripherals connected to the computer Close the display panel Turn the computer upside down and remove the battery pack 5 Loosen the screws securing the memory module cover in place please note that the screws are attached to the cover in order to prevent them from being lost 6 Slide your fingernail or a thin object under the cover and lift it off 7 Push the latches away from the module in order to release it a spring will force one end of the module up at an angle naam od User s Manual 4 36 8 Grasp the module by its edges and remove it from
11. User s Manual After you turn on the power for the first time do not turn it off until you have set up the operating system Volume cannot be adjusted during Windows Setup Open the display panel Press and hold the computer s power button for two or three seconds Figure 2 6 Turning on the power R950 Figure 2 7 Turning on the power R940 1 Power button Product appearance depends on the model you purchased Initial setup The Windows 8 Startup Screen will be the first screen displayed when you turn on the power Follow the on screen instructions on each screen in order to properly install the operating system T When it is displayed be sure to read the License Terms carefully Getting to know the Start screen The Windows 8 Start screen provides you a new and easy way to access your favorite things such as apps websites and contacts By pointing the mouse pointer to the lower right or upper right corner of your screen you will find a list of charms with different demands including basic tasks such as turning off the power and advanced PC settings You can also find the settings and features by clicking the Desktop tile from the Start screen For detailed information on what is new and how to operate Windows 8 please refer to the Windows Help and Support User s Manual 2 7 Turning off the power The power can be turned off in one of the following modes either Shut Down Mode Sleep Mode or Hibernati
12. amp Web Camera LED The Web Camera LED glows when the Web Camera is operating Web Camera Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool Enables the transmission of video and use of video chat via the internet using specialized applications Please refer to the Web Camera Application Online Help for details Microphone A built in microphone allows you to import and record sounds for your application please refer to the Sound System and Video mode section for more information E Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty Wireless Some computers in this series are equipped with communication the Wireless LAN Bluetooth antennas antennas Some computers in this series are equipped with the Wireless WAN WiMAX antennas Legal Footnote Wireless LAN For more information regarding Wireless LAN please refer to the Legal Footnotes section Stereo speakers The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system eco button Press this button to launch the TOSHIBA eco Utility TOSHIBA The TOSHIBA Presentation button has the same
13. documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 Ifyou include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tih cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The licence and distribution terms for any publically available version or derivative of this code cannot be changed i e
14. m To adjust the volume level of speakers or headphones move the Speakers slider m To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level Follow the steps below to change the microphone recording level 1 Right click on the speaker icon on the Taskbar and select Recording devices from the sub menu 2 Select Microphone and click Properties 3 On the Levels tab move the Microphone slider to increase or decrease the microphone volume level If you feel the microphone volume level is inadequate move the Microphone Boost slider to a higher level SRS SRS Premium Sound offers the richest and most immersive audio experience in any listening environment using technologies from SRS Labs To access the utility Click Desktop gt Desktop Assist gt Media amp Entertainment gt SRS Premium Sound HD SRS Premium Sound 3D Your computer may be preinstalled with SRS Premium Sound HD or SRS Premium Sound 3D depending on the model you purchased For more information please refer to the help file Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek HD Audio Manager To launch the Realtek HD Audio Manager User s Manual 4 50 Click Desktop gt Desktop Assist gt Control panel gt Hardware and Sound gt Realtek HD Audio Manager When you first launch the Realtek HD Audio Manager you will see t
15. of your Bluetooth or Wireless LAN Please visit http Avww pc support global toshiba com if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA In Europe visit http Avww toshiba europe com computers tnt bluetooth htm Your Bluetooth product is not compatible with devices using Bluetooth Version 1 0B specifications Wireless Devices and your health User s Manual Wireless products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by Wireless products however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Wireless products is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include m Using the Wireless products equipment on board of airplanes or E In any other environment where the risk of interference to other devices or services is perceived or identified as ha
16. properly seated It should lie flat with the label facing up A foreign object in the disc tray could block laser light from reading the disc Make sure there is no obstruction Remove any foreign object Check whether the disc is dirty If it is wipe it with a clean cloth dipped in water or a neutral cleaner For further information please refer to Operating Basics Problem Memory media card error occurs You cannot write to a memory media card You cannot read a file Smart Card For further information please refer to Operating Basics User s Manual Problem Smart Card error occurs Procedure Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information Remove the memory media card from the computer and check to ensure that it is not write protected Check to ensure the required file is actually on the memory media card that is inserted into the computer If you are still unable to resolve the problem contact TOSHIBA Support Procedure Remove the Smart Card from the computer make sure to confirm that the card oriented correctly and reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your Smart Card for further information Dual
17. soiled dirty oily soaked or swollen fingers may lower the recognition success rate Also if the fingerprint is worn down or the finger becomes thinner or fatter the recognition success rate may be lowered As the fingerprint for each finger is different and unique you should ensure that only the registered or enrolled fingerprint or fingerprints are used for identification Check the position and speed at which you swipe your finger across the sensor please refer to the preceding drawing The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition success rate may differ from user to user Points to note about Fingerprint Utility User s Manual If Windows file encryption function EFS Encryption File System is used to encrypt a file the file cannot be further encrypted using the encryption function of this software You can back up the fingerprint data or the information registered to Automatic password input in IE Please use Import Export in TOSHIBA Fingerprint Utility main menu Please also refer to the fingerprint utility Help file for more information by clicking in TOSHIBA Fingerprint Utility main menu Fingerprint utility limitations TOSHIBA does not guarantee that the fingerprint utility technology will be comple
18. staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury External RGB monitor This port provides 15 pin analog RGB port port HDMI out port DisplayPort Please refer to External RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer HDMI out port can connect with Type A connector HDMI cable Some models are equipped with an HDMI out port One DisplayPort which complies to the V1 1a standard is provided on the left side of the computer Some models are equipped with a DisplayPort esata e 4 eSATA USB combo One eSATA USB combo port which complies to T port the USB 2 0 standard is provided on the left side of the computer This port has eSATA External Serial ATA function This port with the icon 4 supports the following functions USB Sleep and Charge function H System ON CDP Charge Mode Universal Serial Bus One Universal Serial Bus port which complies to USB 3 0 port the USB 3 0 standard is provided on the left side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices Microphone jack A 3 5 mm mini microphone jack enables connection of a three conductor mini jack for monaural microphone input Headphone jack A 3 5 mm mini headphone jack enables connection of s
19. this code cannot simply be copied and put under another distribution licence including the GNU Public Licence g User s Manual 1 10 ENERGY STAR Program a Your Computer model may be ENERGY STAR compliant If the model you purchased is compliant it is labeled with the ENERGY STAR logo on the computer and the following information applies TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommends that you leave this and other energy saving features active so that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep Mode by pressing the power button Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the US EPA and the EU Commission According to the EPA a computer meeting the new ENERGY STAR specifications will use between 20 and 50 less energy depending on how it is used Visit http www eu energystar org or http www energystar gov
20. work Procedure Remove the USB device from the computer and then reconnect it to a free port in order to ensure it is firmly attached Ensure that any required USB device drivers are properly installed to achieve this you should refer to both the device documentation and the operating system documentation Sleep and Charge function For more information and settings please refer to the Sleep and Charge section User s Manual Problem cannot use the Sleep and Charge function The battery depletes quickly even when turned OFF the power of the computer External devices connected to the compatible ports do not work when connected to a compatible port Procedure Sleep and Charge function may be disabled Enable the Sleep and Charge function in the TOSHIBA System Settings When there is a current overflow of the external device connected to the compatible port USB bus power DC5V supply may be stopped for safety reasons When this happens disconnect an external device if some external devices are connected After that turn the power of the computer ON OFF to restore the function If this function can not be still used even if only one external device is connected stop using the external device because its current is over the acceptable value of this computer Some external devices may not be able to use the Sleep and Charge function In this case please try one or more of the following methods
21. 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices Hom HDMI out port HDMI out port can connect with Type A connector HDMI cable Right side R930 The following figure shows the computer s right side User s Manual 3 25 Figure 3 15 The right side of the computer R930 or E EN 1 Memory media slot 5 Universal Serial Bus USB 3 0 port 2 Optical disc drive 6 LAN jack 3 Headphone jack 7 Security lock slot 4 Microphone jack 8 ExpressCard slot or Smart Card slot Provided with some models Product appearance depends on the model you purchased Memory media slot This slot lets you insert an SD SDHC SDXC memory card minisD microSD Card and MultiMediaCard Refer to the Memory media section for more information Optical disc drive The computer may be configured with an optical disc drive 2 2 6GB and 5 2GB DVD RAM media cannot be read from or written to Headphone jack A 3 5 mm mini headphone jack enables ou connection of stereo headphones Microphone jack A 3 5 mm mini microphone jack enables Q connection of a three conductor mini jack for monaural microphone input 1 The integrated sound system provides support for the computer s internal J speakers and microphone as well as allowing an external microphone and headphones to be connected via the appropriate jacks Universal Serial Bus One Universal
22. 2 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power 3 Charge the battery until the Battery indicator glows green Repeat these steps two or three times until the battery recovers normal capacity Monitoring battery capacity T User s Manual Remaining battery power can be monitored using the following methods Clicking the battery icon on the Taskbar H Via the Battery Status in the Windows Mobility Center window You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time This is because the computer needs this time to check the battery s remaining capacity and then calculate the remaining operating time based on this together with the current power consumption 4 29 m Please be aware that the actual remaining operating time may differ Slightly from the calculated time With repeated discharges and recharges the battery s capacity will gradually decrease In view of this it will be noted that an often used older battery will not operate for as long as a new battery even when both are fully charged Maximizing battery operating time A battery s usefulness depends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard Disk Drive pow
23. 4 4 temporarily using normal keyboard overlay on 4 4 temporarily using overlay overlay off 4 4 turning on the overlays 4 4 LAN cable types 4 26 connecting 4 26 problems 6 17 Index 2 User s Manual Media care Card care 4 39 Memory card care 4 39 Memory installing 4 24 4 33 problems 6 14 removing 4 25 4 36 memory media card inserting 4 40 removing 4 40 Memory media slot 4 37 Moving the computer 4 52 MultiMediaCard removing 4 40 Password power on 5 5 Starting the computer by password 5 8 Supervisor 5 8 user 5 6 Pointing Device Touch Pad 3 11 3 22 3 32 Power conditions 3 37 Hibernation Mode 2 10 panel on off 5 5 Shut Down mode 2 8 Sleep Mode 2 9 turning off 2 8 turning on 2 6 Problems AC power 6 5 Additional memory module 6 14 Analyzing the problem 6 2 Battery 6 5 Bluetooth 6 18 Dual Pointing device 6 10 eSATA device 6 14 External monitor 6 16 Fingerprint Sensor 6 12 Hardware and system checklist 6 4 HDD 6 8 Internal display panel 6 7 Keyboard 6 7 LAN 6 17 Memory Media Card 6 9 Optical Disc Drive 6 8 Overheating power down 6 4 Power 6 4 Real Time Clock 6 7 Smart Card 6 9 Sound system 6 15 TOSHIBA support 6 18 Touch Pad 6 10 USB device 6 12 USB mouse 6 11 Wireless LAN 6 18 Recovery hard disk drive 5 25 Recovery Media 5 24 5 26 Restarting the computer 2 8 SD SDHC SDXC Card formatting 4 39 note 4 38 Index 3 indicator 3 3 3 13 3 24 Security lock 4 49 Wir
24. CyberLink and MediaShow are registered trademarks of CyberLink Corporation Photo CD is a trademark of Eastman Kodak Company TouchPad is a trademark of Synaptics Inc Wi Fi is a registered trademark of the Wi Fi Alliance Secure Digital and SD are trademarks of SD Card Association Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo and Memory Stick Micro are trademarks or registered trademarks of Sony Corporation xD Picture Card is a trademark of FUJIFILM Corporation ExpressCard is a trademark of PCMCIA MultiMediaCard and MMC are trademarks of MultiMediaCard Association Blu ray Disc Blu ray Blu ray 3D BDXL and the logos are trademarks of the Blu ray Disc Association QUALCOMM is a trademark of Qualcomm Incorporated registered in the United States and other countries ATHEROS is a trademark of Qualcomm Atheros Inc registered in the United States and other countries Realtek is a registered trademark of Realtek Semiconductor Corporation Other trademarks and registered trademarks not listed above may be used in this manual Regulatory Information FCC information User s Manual FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This
25. Panel gt Appearance and Personalization gt Display gt Adjust resolution However video cannot be output to some external displays and televisions due to output or playback conditions When viewing video on an external display or TV change the display device before playing Video can be played only on internal LCD displays or external displays In Clone mode Dual View TOSHIBA VIDEO PLAYER may not function properly Do not change the screen resolution while running the TOSHIBA VIDEO PLAYER Do not change the display device while running the TOSHIBA VIDEO PLAYER Starting TOSHIBA VIDEO PLAYER Use the following procedure to start TOSHIBA VIDEO PLAYER 1 Insert a DVD Video in the optical disc drive while the operating system is running When a DVD Video disc is set in the DVD drive for models with DVD drive TOSHIBA VIDEO PLAYER may start automatically Click Desktop gt Desktop Assist gt Media amp Entertainment gt TOSHIBA VIDEO PLAYER to start TOSHIBA VIDEO PLAYER Operating TOSHIBA VIDEO PLAYER Notes on Using TOSHIBA VIDEO PLAYER Screen display and available features may vary amongst videos and scenes If the menu is opened in the Display Area using the Control window s Top Menu or Menu buttons touch pad and mouse menu operations may not be able to be used Open TOSHIBA VIDEO PLAYER Manual TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual Use the
26. Pointing device User s Manual If you are using a USB mouse you should also refer to both the USB mouse section and the documentation supplied with your mouse Touch Pad AccuPoint Problem Either the Touch Pad or the AccuPoint does not work On screen pointer does not respond to pointing device operation Double tapping Touch Pad or double clicking AccuPoint does not work The on screen pointer moves too fast or too slow The reaction of Touch pad is either too sensitive or not sensitive enough Procedure Check the Device Select settings Click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse In this instance the system might be busy Try moving the mouse again after waiting a short while In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed
27. RGB monitor port 2 Monitor cable There are no fastening screws for an external monitor cable on this computer s External RGB monitor port However external monitor cables which have connectors with fastening screws can still be used 2 Turn the external monitor s power on When you turn on the power the computer will automatically recognize the monitor and determine whether it is a color or monochrome device In the event that you find that there are issues getting an image displayed on the correct monitor you should consider using the FN F5 function key to change the display settings if you then disconnect the external monitor before you turn the computer s power off be sure to press FN F5 function key again to switch to the internal display Please refer to the The Keyboard section for further details on using function keys to change the display setting When displaying desktop at external analog monitor desktop is sometimes displayed on the center of the monitor with black bars around desktop with small size At that time please read the manual of the monitor and set the display mode which is supporting at the monitor Then it will be displayed with suitable size with correct aspect ratio HDMI Device 7 User s Manual Some models are equipped with an HDMI out port An HDMI display device can be connected to the HDMI out port on the computer To connect the HDMI display device follow the steps as detailed belo
28. Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 User s Manual 1 3 EU Declaration of Conformity User s Manual This product is carrying the CE Mark in accordance with the related European Directives Responsible for CE Marking is TOSHIBA Europe GmbH Hammfelddamm 8 41460 Neuss Germany The complete and official EU Declaration of Conformity can be found on TOSHIBA s web site http epps toshiba teg com on the Internet CE compliance This product is labelled with the CE Mark in accordance with the related European Directives notably Electromagnetic Compatibility Directive 2004 108 EC for the notebook and the electronic accessories including the supplied power adapter the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC in case of implemented telecommunication accessories and the Low Voltage Directive 2006 95 EC for the supplied power adapter Furthermore the product complies with the Ecodesign Directive 2009 125 EC ErP and its related implementing measures This product and the original options are designed to observe the related EMC Electromagnetic Compatibility and safety stand
29. Serial Bus port which complies to USB 3 0 port the USB 3 0 standard is provided on the right side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices User s Manual 3 26 LAN jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Refer to Operating Basics for details Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction 3 Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer ExpressCard slot This slot allows you to install a single ExpressCard 54 device po Some models are equipped with a ExpressCard slot sc Smart Card slot This slot allows you to install a Smart Card device Some models are equipped with a Smart Card slot A T Please note that it is not possible to confirm the operation of all functions of J all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly USB 3 0 port s may work as USB 2 0 port s when operating in USB Legacy Emulation mode A Keep foreign metal objects such as screws staples
30. T User s Manual H Please note that an adaptor is required to use miniSD microSD Card Memory Stick Duo Memory Stick PRO Duo and Memory Stick Micro H Please note that not all memory media have been tested and verified to work correctly Therefore it is not possible to guarantee that all memory media will operate properly E The slot for some models does not support Magic Gate functions Figure 4 15 Examples of memory media NF Zao LZE KZ Secure Digital SD microSD card adaptor MultiMediaCard Card and microSD card MMC eo ee Ney Memory Stick xD picture card Memory media This section provides the important safety precautions in order to handle your memory media Points to note about the memory media card SD SDHC SDXC memory cards comply with SDMI Secure Digital Music Initiative which is a technology adopted to prevent unlawful copy or playback of digital music For this reason you cannot copy or playback protected material on another computer or other device and you may not reproduce any copyrighted material except for your personal enjoyment Below is a simple explanation for distinguishing SD memory cards from SDHC memory cards and SDXC memory cards m SD SDHC and SDXC memory cards appear the same externally However the logo on memory cards is different so pay careful attention to the logo when purchasing The SD memory card logo is sw The SDHC memory card logo is 2 E The SDXC memory card
31. Touch Pad control buttons The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system The display hinges allow the display panel to be positioned at a variety of easy to view angles Press this button to turn the computer s power on or off The internal keyboard provides the embedded numeric overlay keys dedicated cursor control overlay keys 8 and E Keys Refer to the The Keyboard section for details The TOSHIBA Presentation button has the same functionality as the Connect display button in the Mobility Center Press this button to launch the TOSHIBA eco Utility The Touch Pad located in the palm rest is used to control the movement of the on screen pointer To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go A pointer control device located in the center of the keyboard is used to control the on screen pointer Refer to the Using the AccuPoint section Some models are equipped with an AccuPoint Pressing the Touch Pad ON OFF button enables or disables the Touch Pad function The two buttons below the Touch Pad are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software you are usi
32. VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA L L C SEE HTTP WWW MPEGLA COM OpenSSL Toolkit License Issues User s Manual LICENSE ISSUES The OpenSSL toolkit stays under a dual license i e both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit See below for the actual license texts Actually both licenses are BSD style Open Source licenses In case of any license issues related to OpenSSL please contact openssl core openssl org OpenSSL License Copyright c 1998 2011 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org 4 The names Op
33. and paper clips out of the Memory media slot ExpressCard slot eSATA USB combo port and USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Back R930 The following figure shows the computer s back User s Manual 3 27 Figure 3 16 The back of the computer R930 1 Battery pack Battery pack The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to the Battery section Legal Footnote Battery Life For more information regarding Battery Life please refer to the Legal Footnotes section Underside R930 The following figure shows the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 3 17 The underside of the computer R930 DE wuuwnd Win 1 Battery lock 4 Battery release latch 2 Docking port 5 Memory module slot 3 Battery Pack 6 Cooling vents Provided with some models Product appearance depends on the model you purchased o Battery lock Slide the battery lock to release the battery pack ready for removal User s Manual 3 28 Docking port This port enables connection of an optional TOSHIBA Hi Speed Port Replicator II described in Operating Basics Some
34. as required and click OK Adjust the touch Sensitivity To access it click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse If you are still unable to resolve the problem contact TOSHIBA Support USB mouse Problem On screen pointer does not respond to mouse operation Double clicking does not work The on screen pointer moves too fast or too slow The on screen pointer moves erratically Procedure In this instance the system might be busy Try moving the mouse again after waiting a short while Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure it is firmly attached In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The elements of the mouse responsible for detecting moveme
35. by moving the slider bar If the remaining battery life falls below the setting the Sleep and Charge function will be stopped This setting is only available when the Function under Battery Mode is enabled Button Setting This tab lets you customize the function buttons such as updating and assigning other applications to the function buttons Button Name Select one of the button names from the drop down menu Description Input description for the application that you want to assign to Target Path Click Browse select the application you want to assign to and then click Open Option Input startup parameters Default Restore button support settings to factory default Function Key Setting Launch TOSHIBA Function Key utility HDD Protection This tab lets you set up HDD Protection utility Please refer to the Using the Hard Disk Drive HDD Protection section for more information Display This tab lets you customize your computer s display settings for either the internal display or an external monitor Power On Display This option allows you to select the display to be used when the computer is started Please note that this setting is only available on standard VGA mode and is not available as part of the Windows Desktop properties Auto Selected Selects an external monitor if one is connected and the display panel is closed otherwise it selects the internal display System LCD Only Selects the interna
36. computer It could cause malfunction or electric shock E Additional memory module is a precision electronic component that may be fatally damaged by static electricity Since the human body can carry static electricity it is important that you discharge yourself before touching or installing any additional memory modules To discharge your body s static electricity simply touch any metal close to you with bare hands Use a point size 1 Phillips screwdriver for R950 R940 and point size 0 Phillips screwdriver for R930 to remove and fasten the screws the use of an incorrect screwdriver can damage the screw heads Installing a memory module User s Manual To install a memory module follow the steps as detailed below 1 Click Power in the Settings charm and then click Shut down while holding down the SHIFT key ensure that the Power indicator is off 2 Remove the AC adaptor and all cables and peripherals connected to the computer Close the display panel 4 Turn the computer upside down and remove the battery pack refer to Replacing the battery pack section if required 5 Loosen the screws securing the memory module cover in place please note that the screws are attached to the cover in order to prevent them from being lost 4 33 6 Slide your fingernail or a thin object under the cover and lift it off Figure 4 11 Removing the memory module cover R940 1 Screw 2 Memory mod
37. cooling vents surface using a soft cloth Front with the display open R950 This section shows the computer with the display panel open In order to open the display lift the display panel up and position it at a comfortable viewing angle for you User s Manual Figure 3 6 The front of the computer with the display panel open R950 1 Display screen 10 Touch Pad ON OFF button 2 Web Camera 11 Fingerprint Sensor 3 Web Camera LED 12 Touch Pad control buttons 4 Microphone 13 Touch Pad 5 Wireless communication antennas 14 Keyboard not shown 6 Stereo speakers 15 AccuPoint control buttons 7 TOSHIBA eco button 16 Power button 8 TOSHIBA Presentation button 17 LCD Sensor switch not shown 9 AccuPoint 18 Display hinge Provided with some models Product appearance depends on the model you purchased Display screen 39 6cm 15 6 LCD screen 16 million colors configured with the following resolution m HD 1600 horizontal x 900 vertical pixels HD 1366 horizontal x 768 vertical pixels Please be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen will be somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries Legal Footnote LCD For more information regarding LCD please refer to the Legal Footnotes section User s Manual 3 9 i wW
38. data will be lost if there is a write error Do not perform any of the following actions m Change users in the Operating Systems Operate the computer for any other function including such tasks as using a mouse or Touch Pad or closing opening the display panel m Start a communication application Apply impact or vibration to the computer H Install remove or connect external devices including such items as a memory media card USB device external monitor or an optical digital device m Use the audio video control button to reproduce music or voice Open the optical disc drive E Do not use shut down log off Sleep Mode or Hibernation Mode functions while writing or rewriting E Make sure that the write rewrite operation is completed before going into either Sleep Mode or Hibernation Mode You can remove an optical media on the optical disc drive after writing is completed fthe media is of poor quality or is dirty or damaged writing or rewriting errors may occur H Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand E Keep mobile phones and other wireless communication devices away from the computer TOSHIBA VIDEO PLAYER Please be aware of the following limitations when you use the TOSHIBA VIDEO PLAYER Notes on use User s Manual H This software can only be used on
39. each function using the following procedures 1 To access the Power Options click Desktop gt Desktop Assist gt Control Panel gt System and Security gt Power Options eco button Press this button to launch the TOSHIBA eco Utility This button changes On and Off of eco Mode When eco Mode is On the icon turns green When eco Mode is Off the icon turns gray TOSHIBA The TOSHIBA Presentation button has the same Presentation button functionality as the Connect display button in the Mobility Center Function keys Function keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program User s Manual Display automatic power off 1 HDD automatic power off 1 System automatic Sleep Hibernation Mode 1 Power on password Intelligent power supply Battery save mode 1 Panel power on off Low battery automatic Hibernation Mode 1 Heat dispersal 1 This feature automatically cuts off power to the computer s display panel when there is no keyboard input for a specified time with power being restored the next time a key is pressed This can be specified in the Power Options This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time with power being restored when the hard disk drive is next accessed This can be specified in the Power Options This f
40. following methods H Click Desktop gt Desktop Assist gt Support amp Recovery gt PC Health Monitor E Click the icon E in the notification area then click the Enable PC Health Monitor message the first time you run the application and Run PC Health Monitor every time thereafter No matter which method is used the TOSHIBA PC Health Monitor explanation screen will be displayed Clicking Next will display the PC Health Monitor Software Notice amp Acceptance screen Please carefully read the information displayed Selecting ACCEPT and clicking OK will enable the program By enabling the TOSHIBA PC Health Monitor software you agree with these terms and conditions and to the use and sharing of the collected information Once the program is enabled the TOSHIBA PC Health Monitor screen is displayed and the program will begin monitoring system functions and collecting information A message will be displayed if any changes which may interfere with the operation of the program are detected Follow the instructions displayed on screen in the message Using the Hard Disk Drive HDD Protection T User s Manual This computer has a function for reducing the risk of damage on the hard disk drive Using an acceleration sensor built into the computer HDD Protection detects vibration shocks and similar signs of movement of the computer and automatically moves the Hard Disk Drive head to a safe position to reduc
41. following procedure to open TOSHIBA VIDEO PLAYER Manual Press the F1 key when TOSHIBA VIDEO PLAYER is launched and click the Help button User s Manual 4 20 Wireless communications A The computer s wireless communication function supports some wireless communication devices Only some models are equipped with both Wireless LAN and Bluetooth functions m Do not use the Wireless LAN Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation m Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device Radio waves may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction of your medical device when using any wireless functionality gm Always turn off wireless functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury E t may not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network will have to be configured for all computers connected to the same network in order to re enable network connections Please be su
42. for more information regarding the ENERGY STAR Program Disposing of the computer and the computer s batteries User s Manual Discard this computer in accordance with applicable laws and regulations For further information contact your local government This computer contains rechargeable batteries After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain applicable laws and regulation it may be illegal to dispose of old batteries by placing them in the trash Please be kind to our shared environment Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly Optical disc drive safety instructions T Be sure to check the precautions at the end of this section AN The drive model employs a laser system To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location m Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure E Toprevent direct exposure to the laser beam do not try to open the enclosure 1 Panasonic Precision Devices Co Ltd m DVD SuperMulti with Double Layer E Blu ray Writer drive Location of the required label SERIAL NO MANUFACTUR
43. logo is 2 E The maximum capacity of SD memory cards is 2GB The maximum capacity of SDHC memory cards is 32GB The maximum capacity of SDXC memory cards is 64GB 4 38 T i User s Manual Card Type Capacities SD 8MB 16MB 32MB 64MB 128MB 256MB 512MB 1GB 2GB SDHC 4GB 8GB 16GB 32GB SDXC 64GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards If you reformat a memory card be sure to reformat it with a device such as digital camera or digital audio player that uses the memory cards not with the format command provided within Windows Should you need to format all areas of the memory card including the protected area you will need to obtain an appropriate application that applies the copy protection system Media care Observe the following precautions when handling the card H Do not twist or bend cards H Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid E Do not touch the metal part of a card or expose it to liquids or let it get dirty m After using card return it to its case E The card is designed so that it can be inserted only one way Do not try to force the card into the slot H Do not leave a card pa
44. m SSD is a large capacity storage media which uses Solid State Memory in place of a magnetic disk of the hard disk Under certain unusual conditions of prolonged non use and or exposure to high temperatures the SSD may be vulnerable to data retention errors Legal Footnote Hard Disk Drive HDD Capacity For more information regarding Hard Disk Drive HDD Capacity please refer to the Legal Footnotes section RTC battery The internal RTC battery backs up the Real Time Clock RTC and calendar 3 33 Video RAM The memory in a computer s graphics adaptor used to store the image displayed on a bitmap display The amount of Video RAM available is dependent on the computer s system memory Desktop gt Desktop Assist gt Control Panel gt Appearance and Personalization gt Display gt Adjust resolution The amount of Video RAM can be verified by clicking the Advanced settings button in the Screen Resolution window Legal Footnote Memory Main System For more information regarding Memory Main System please refer to the Legal Footnotes section Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at a time Therefore software written for a given vi
45. may be restricted The boot device selection methods described above will not change the boot priority settings that have been configured in TOSHIBA System Settings In addition if you press a key other than one of those listed or if the selected device is not installed the system will continue to boot according to the current and available settings in TOSHIBA System Settings User s Manual Panel Open Power On This option allows you to change the Panel Open Power On setting Enabled Enables the Panel Open Power On function When you open the display panel while your computer is turned off the system will boot up automatically Disabled Disables the Panel Open Power On function USB Memory Boot Mode This option allows you to set the type of the USB memory to be used as a startup device HDD Type Sets the USB memory to be the equivalent of a hard disk drive With this setting the USB memory device can be used to start the computer as though it were a hard disk drive based on the hard disk drive settings within both the Boot Priority and HDD Priority options detailed previously FDD Type Sets the USB memory to be the equivalent of a floppy diskette drive With this setting the USB memory device can be used to start the computer as though it were a floppy diskette based on the floppy diskette drive settings within the Boot Priority option detailed previously Keyboard This tab allows you to set conditions for th
46. press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty Wireless communication antennas Some computers in this series are equipped with the Wireless LAN Bluetooth antennas Some computers in this series are equipped with the Wireless WAN WiMAX antennas Legal Footnote Wireless LAN For more information regarding Wireless LAN please refer to the Legal Footnotes section LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off On feature as appropriate For example when you close the display panel the computer enters Hibernation Mode and shuts itself down and then when you next open the display the computer will automatically start up and return you to the application you were previously working on You can specify within the Power Options To access it click Desktop gt Desktop Assist gt Control Panel gt System and Security gt Power Options 3 21 T w X 9 9 User s Manual Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled Stereo speakers Display hinges Power button Keyboard TOSHIBA Presentation button eco button Touch Pad AccuPoint Touch Pad ON OFF button
47. s Manual This software is provided for playback of DVD Video To access this utility click Desktop gt Desktop Assist gt Media amp Entertainment gt TOSHIBA VIDEO PLAYER For details on how to use TOSHIBA VIDEO PLAYER see the help file This computer is equipped with eco mode This mode slightly lowers performance of some devices to reduce electric power consumption You can realize measurable power savings by using it continuously TOSHIBA eco Utility helps you control and monitor your power savings Various information can help you to understand your degree of contribution to the environment Furthermore this utility contains Peak shift function that can help reduce power usage during periods of peak demand by shifting some power consumption to periods when demand is lower To access this utility click Desktop gt Desktop Assist gt Tools amp Utilities gt eco Utility For details on TOSHIBA eco utility see the help file This software is provided for playback of Blu ray Disc It has an on screen interface and functions To start this utility click Desktop gt Desktop Assist gt Media amp Entertainment gt TOSHIBA Blu ray Disc Player For details on how to use TOSHIBA Blu ray Disc Player see the help file This software is a multimedia player which can be used to play back video music and photo TOSHIBA Media Player can play back contents on a local library nome network SkyDrive
48. slot 4 HDMI out port or DisplayPort Provided with some models Product appearance depends on the model you purchased 5 al DC IN 19V jack Oce DC IN 19V Cooling vents User s Manual The AC adaptor connects to this jack in order to power the computer and charge its internal batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the computer The cooling vents help the processor to avoid overheating Homi User s Manual Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury External RGB monitor This port provides 15 pin analog RGB port port HDMI out port DisplayPort Universal Serial Bus USB 3 0 port Memory media slot ExpressCard slot Smart Card slot Please refer to External RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer HDMI out port can connect with Type A connector HDMI cable Some models are equipped with an HDMI out port One DisplayPort which complies to the V1 1a standard is provided on the left side of the computer Some models are equipped with a DisplayPort One Universal Serial Bus port whic
49. that is connected to the LAN jack Otherwise malfunctions or damage may occur Turn off the power to all external devices connected to the computer 2 Plug one end of the cable into the LAN jack Press gently until you hear the latch click into place Figure 4 9 Connecting the LAN cable R940 1 LAN jack 2 LAN cable User s Manual 4 26 3 Plug the other end of the cable into a LAN hub connector or router Check with your LAN administrator and hardware or software vendor before using or configuring a network connection Battery This section explains battery types use recharging methods and handling Battery types The computer has different types of batteries Battery pack When the AC adaptor is not connected the computer s main power source is a removable lithium ion battery pack also referred to in this manual as the main battery You can purchase additional battery packs for extended use of the computer away from an AC power source although you should not change the battery pack while the AC adaptor is connected Before you remove the battery pack save your data and shut down the computer or place the computer into Hibernation Mode Please be aware that when placing the computer into Hibernation Mode the contents of memory will be saved to the hard disk drive although for safety sake it is best to also save your data manually Real Time Clock RTC battery The Real Time Clock RTC battery provides
50. the computer select a different playback device 4 Click the Set Default button 5 Click OK to close the Sound dialog Settings for display video on HDMI To view video on the HDMI display device be sure to configure the following settings otherwise you may find that nothing is displayed 4 45 T Be sure to use the function key to select the display device before starting J to play video Do not change the display device while playing video Do not change the display device under the following conditions E While data is being read or written E While communication is being carried out Select HD Format To select the display mode follow the steps as detailed below 1 Click Desktop gt Desktop Assist gt Control Panel 2 Click Appearance and Personalization 3 Click Display 4 Click Change display settings 5 Click Advanced settings 6 Click List All Modes 7 Select one of the mode at List All Modes DisplayPort Some models are equipped with a DisplayPort This port enables you to connect an external monitor Connecting the DisplayPort 1 Plug one end of the DisplayPort cable into the DisplayPort on your external monitor 2 Turn on the external monitor 3 Plug the other end of the DisplayPort cable into the DisplayPort on your computer i T E As the port operation of all external monitors have not been confirmed I some monitors may not function properly User s Manual 4 46 m When you chan
51. the computer A H f you use the computer for a long time the memory modules and the T circuits locating close to the memory modules will become hot In this case let them cool to room temperature before you replace them Or you will get burnt if you touch any of them E Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems Figure 4 14 Removing the memory module R940 EL E54 1 Latches Product appearance depends on the model you purchased 9 Seat the memory module cover in place and secure it with the screw Take care to ensure that the memory module cover is firmly closed 10 Install the battery pack 11 Turn your computer over Peripheral devices Memory media A User s Manual The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the memory media slot Never allow metal objects such as screws staples and paper clips to enter the computer or Keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury 4 37
52. view of this it may be noted that some functions associated with a specific device might not operate properly USB 3 0 port s may work as USB 2 0 port s when operating in USB Legacy Emulation mode AN Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot ExpressCard slot eSATA USB combo port and USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Back R950 The following figure shows the computer s back User s Manual 3 6 Figure 3 4 The back of the computer R950 a The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to the Battery section Legal Footnote Battery Life 1 Battery pack Battery pack For more information regarding Battery Life please refer to the Legal Footnotes section Underside R950 The following figure shows the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 3 5 The underside of the computer R950 uouond uouoee 2 Q 1 Battery lock 4 Memory module slot 2 Battery release latch 5 Cooling vents 3 Docking port Provided with some models Product appearance dep
53. with a Solid State drive Drive SSD instead of a hard disk drive In this manual the word HDD or Hard disk drive also refers to the SSD unless otherwise stated User s Manual 2 1 Click Right click Double click Charm Desktop Start screen Short Name User s Manual Tap the Touch Pad or click the left Touch Pad control button once m Left click the mouse once Tap the touch screen once only for touch screen models Click the right Touch Pad control button once m Right click the mouse once Press and hold on the touch screen only for touch screen models m Tap the Touch Pad or click the left Touch Pad control button twice E Left click the mouse twice E Tap the touch screen twice only for touch screen models By swiping in from the right edge only for touch screen models or pointing the mouse pointer to the lower right or upper right corner of your screen you will find a list of charms Search Share Start Devices and Settings Click the Desktop tile from the Start screen to access the desktop You can go to the Start screen by clicking the Start charm You can also use the Windows logo key 3g on your keyboard to go to Start screen For detailed information please refer to the Windows Help and Support Short Name is defined as shown below in this manual LCD Model name Short Name 39 6cm TECRA R950 Satellite Pro R950 R950 15 6 35 6cm TECRA R940 R940 1
54. 4 0 33 8cm PORT G R930 Satellite R930 R930 13 3 2 2 Using your product for the first time i T Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck This section provides basic information to start using your computer It covers the following topics Connecting the AC adaptor Opening the display Turning on the power Initial setup Getting to know the Start screen Use a virus check program and make sure it is updated regularly Never format storage media without checking its content formatting destroys all stored data It is a good idea to periodically back up the internal Hard Disk Drive or other main storage device to external media General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss Before you install a device or application save any data in memory to the Hard Disk Drive or other storage media Failure to do so may result in the loss of data Connecting the AC adaptor A User s Manual Attach the AC adaptor when you need to charge the battery or you want to operate from AC power It is also the fastest way to g
55. 6003 E Intel Centrino Advanced N 6235 a b g n a b g Wireless LAN and Bluetooth The Name of the radio equipment 6235ANHMW DSP Research Inc Approval Number D111083003 m Atheros AR9485WB EG Wireless Network Adapter Wireless LAN and Bluetooth The Name of the radio equipment AR5B225 DSP Research Inc Approval Number D110317003 E Intel Centrino Wireless N WiMAX 6250 Wireless LAN and WiMAX The Name of the radio equipment 622ANXHMW DSP Research Inc Approval Number D090856003 E Intel Centrino Wireless N WiMAX 6150 Wireless LAN and WiMAX The Name of the radio equipment 612BNXHMW DSP Research Inc Approval Number D100898003 The following restrictions apply H Do not disassemble or modify the device Do not install the embedded wireless module into other device Radio approvals for wireless devices A User s Manual Approved Countries Regions for Intel Centrino Wireless N 2200 Intel Centrino Wireless N 6205 a b g n a b g Intel Centrino Wireless N 2230 Atheros AR938x Wireless Network Adapter a b g n a b g Intel Centrino Advanced N 6235 a b g n a b g Atheros AR9485WB EG Wireless Network Adapter This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment in the countries regions which are not listed in the table below As of August 2012 1 22 A Austria Belgium Bulgaria Canada Cyprus Czech Rep
56. Denmark Estonia Finland France Germany Greece Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Korea Latvia Liechtenstein Lithuania Luxemburg Malta Monaco Netherlands Norway Philippines Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland UK USA Approved Countries Regions for Inte Centrino Wireless N WiMAX 6250 Intel Centrino Wireless N WiMAX 6150 This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment in the countries regions which are not listed in the table below As of August 2012 Japan USA Legal Footnotes Non applicable Icons CPU User s Manual Certain computer chassis are designed to accommodate all possible configurations for an entire product series Therefore please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis Central Processing Unit CPU Performance Legal Footnotes CPU performance in your computer product may vary from specifications under the following conditions E use of certain external peripheral products muse of battery power instead of AC power 1 23 E use of certain multimedia computer generated graphics or video applications use of standard telephone lines or low speed network connections E use of complex modeling software such as high end computer aided design app
57. Display Power Saving Technology feature that can save the computer s power consumption by optimizing picture contrast on the internal LCD This feature can be used if the computer is E running under battery mode H using the internal LCD display only The Display Power Saving Technology feature is enabled at factory default If you want to disable this feature you can disable it The Display Power Saving Technology feature can be disabled in the Intel Graphics and Media Control Panel You can access this control panel in the following way BH Right click on the desktop and click Graphics Properties In this control panel 1 Click Power 2 Select On battery from the drop down menu in Power Source 3 Clear the Display Power Saving Technology check box 4 Click OK If you want to enable this feature under the conditions mentioned above select the Display Power Saving Technology check box AMD Vari Bright User s Manual AMD GPU model may include the AMD Vari Bright feature that can save the computer s power consumption by optimizing picture contrast on the internal LCD This feature can be used if the computer is HM running under battery mode 3 35 H using the internal LCD display only m The PowerPlay setting under battery mode is set to Maximize Battery Life The Vari Bright feature can be enabled in the Catalyst Control Center You can access this center in the following way BH Right click o
58. E Stop immediately when you recognize a problem exists as taking further action may result in data loss or damage or you may destroy valuable problem related information that can help solve the problem m Observe what is happening write down what the system is doing and what actions you performed immediately before the problem occurred Make a screenshot of the current display Please also be aware that the questions and procedures described in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist User s Manual You should always consider the simplest solution first the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem m Make sure you turn on all peripheral devices before you turn on the computer this includes your printer and any other external device you are using H Before you attach an external device you should first turn the computer off then when you turn the computer back on again it will recognize the new device m Make sure all optional accessories are configured properly in the computer s setup program and that all required driver software has been loaded please refer to the documentation included with th
59. ED COMPLIES WITH FDARADIATION PERFORMANCE STANDARDS 21CFR SUBCHAPTER J CLASS 1 LASER PRODUCT ER KLASSE 1 SERIAL NO 2 TOSHIBA SAMSUNG STORAGE TECHNOLOGY m DVD SuperMulti with Double Layer User s Manual 1 12 Location of the required label THIS PRODUCT COMPLIES WITH N DHHS RULES 21 CFR SUBCHAPTER J APPLICABLE AT DATE OF MANU FACTURE MANUFACTURED TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA Precautions CLASS 1 LASER PRODUCT LASER KLASSE 1 PRODUKT TO EN 60825 1 DORA VF m General Precautions CORPORATION 14F Bldg No 102 Digital empire2 486 Sin dong Yeongtong gu Suwon si Gyeonggi do Korea 443 734 CAUTION This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED service station To prevent direct exposure to the laser beam do not try to open the enclosure TOSHIBA computers are designed to optimize safety minimize strain and withstand the rigors of portability However certain precautions should be observed to further reduce the risk of personal injury or damage to the computer Be certain to read the general
60. HIBA for additional technical assistance Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first Before contacting TOSHIBA try the following H Review troubleshooting sections in the documentation supplied with your software and or peripheral devices User s Manual 6 18 E Ifa problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance m Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support User s Manual If you are still unable to solve the problem and suspect that it is hardware related write to TOSHIBA at a location listed in the enclosed warranty booklet or visit TOSHIBA technical support website http Awww toshiba europe com or http www toshiba co jp worldwide on the internet Index User s Manual AC adaptor additional 4 49 connecting 2 3 DC IN 19V jack 3 3 3 14 3 25 ASCII characters 4 5 Battery extending life 4 30 monitoring capacity 4 29 real time clock 3 33 4 27 save mode 5 5 types 4 27 Battery indicator Battery pack replacing 4 31 Bluetooth problems 6 18 Boot Priority 5 13 Cleaning the comp
61. TOSHIBA Leading Innovation gt gt gt User s Manual R930 R940 R950 Table of Contents Chapter 1 Chapter 2 Chapter 3 Chapter 4 User s Manual TOSHIBA Legal Regulatory and Safety Copyright Disclaimer and Trademarks 2 ccesseeeeeeeeeeeeeeeeeeeees 1 1 Regulatory Information 2 2 ccceceeeeseeeeeeeeeeeeeeeeeeseeeeeeeeseeeeenaeeeeeeees 1 2 Video Standard Notice ccecccsecceesenc nsec eesseneeeseeneeseeeseeseneesseenensseeees 1 8 OpenSSL Toolkit License Issues 2 ccceceeeeeeeeeeeteeeeeeeeeeeeeeeeeeeee 1 8 ENERGY STAR Program cccceceeceseeeeeseeeeseeeeeseneeseseeseneseesesssneeseees 1 11 Disposing of the computer and the computer s batteries 1 11 Optical disc drive safety instructions cccceeeeeeeeeeeeeeeeeeeeees 1 12 General Precautions cccceeseseeeeeeeeeeeeeeneeeeeeeeeeeeeeeeseneeeseeeenesneeeess 1 13 Information for Wireless Devices 1 00 ccseseeseeeeneeeeenseneeeeeenensnneeenes 1 15 Legal FootnOtes snaue a en eh eee 1 23 MeGSSAGES orisni adadan ida a raada ddaa iadaaa Ea 1 26 Getting Started EGUIPMENE hecklist o i suiss025 Soces cect stedeccea scien case see thsyenesedesegies iua da daioi audia 2 1 CONVENTIONS ccceeeeeeeeeeeeeeeeeeeeeee ee eeeeeeeseneeeeneeseseeeesaseeeeeeseeseaseeesessenenenees 2 1 Short Nafe cetcciiscccesiecesesceeteusecessieecines eu duscenenie caunuaeevcdaceedtedeuvauadendaveccuned 2 2 Using y
62. TOSHIBA Media Player by sMedio TrueLink Notes on use This software is a multimedia player which can be used to play back video music and photo However some files may not be able to play back normally H TOSHIBA Media Player can only support resolution higher than 1280x800 E Itis recommended that the AC adaptor be connected while TOSHIBA Media Player is running Power saving features may interfere with smooth playback When TOSHIBA Media Player is used with a battery power set the Power Options to Balance m The screen saver is disabled while TOSHIBA Media Player is playing a video file or slideshows of photos m The computer will not enter Sleep Hibernation and shut down mode automatically while TOSHIBA Media Player is running H The display automatic power off function is disabled while TOSHIBA Media Player is playing a video file or slideshows of photos E The Resolution function was specially adjusted for the internal monitor Hence please turn OFF Resolution when viewing on external monitor BH Playback of high bit rate content may cause frame dropping audio skipping or decrease in computer performance Operating TOSHIBA Media Player by sMedio TrueLink User s Manual The steps for playing a video file on a local library 1 Click My Local Library on the Start Page of TOSHIBA Media Player 2 Click a video file to playback The steps for playing a music file on a local library 1 Click My Local Library on th
63. To access it click the Media Player icon on the Start screen For details please refer to the Tutorial User s Manual TOSHIBA Function Key TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Resolution Plug in for Windows Media Player This utility allows you to perform some features by pressing a specified key or combined with the FN key To setup this utility click Desktop gt Desktop Assist gt Tools amp Utilities gt TOSHIBA Function Key For details please refer to the Function Key section This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs When enabled this application periodically transmits to our servers a limited amount of system information which will be treated in strict accordance with the rules and regulations as well as applicable data protection law To access this utility click Desktop gt Desktop Assist gt Support amp Recovery gt Service Station The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption battery health and system cooling informing you of significant system conditions This application recognizes the system and individual component serial numbers and will track specific activities related to their usage For details on TOSHIBA PC Health Monitor see the help
64. Windows 8 E TOSHIBA VIDEO PLAYER software is supported for playback of DVD and video file E Frame dropping audio skipping or out of sync audio and video may occur during playback of some video titles BH Close all other applications when using the TOSHIBA VIDEO PLAYER Do not open any other applications or carry out any other operations during video playback Playback may stop or not function properly in some situations User s Manual Unfinalized DVDs created on home DVD recorders may not be playable on the computer Use DVD Video discs with a region code which is either the same as the factory default setting if applicable or ALL Do not playback video while watching or recording television programs using other applications Doing so may cause video playback or television program recording errors In addition if prescheduled recording starts during video playback it may cause video playback or television program recording errors Please view video during times when there is no recording prescheduled The resume function cannot be used with some discs on the TOSHIBA VIDEO PLAYER It is recommended the AC adaptor be connected when playing video Power saving features may interfere with smooth playback When playing video using battery power set the Power Options to Balance The screen saver is disabled during video playback using the TOSHIBA VIDEO PLAYER The computer will not automatically go into Hibernation Sleep or shut
65. a and n E Band 2 4GHz 2400 2483 5 MHz Revision b g and n The range of the wireless signal is related to the transmit rate of the wireless communication Communications at lower transmit range may travel larger distances E The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high density materials H Range is also impacted due to obstacles in the signal path of the radio that may either absorb or reflect the radio signal Bluetooth wireless technology User s Manual Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2 4GHz band which is license free and compatible with radio systems in most countries in the world Radio links You can easily establish links between two or more devices with these links being maintained even if the devices are not within a line of sight of each other Security Two advanced security mechanisms ensu
66. able to remove it E When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data amp Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied doing so may cause data to be lost Removing a memory media The following instructions apply to all types of supported media devices To remove a memory media follow the steps as detailed below 4 40 1 Click the Desktop tile and open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar Point to memory media and click the left Touch Pad control button Press the memory media to partially extend it out of the computer Grasp the media and remove it E gt N AN Make sure the Memory Media slot indicator is out before you remove the memory media or turn off the computer s power If you remove the memory media or turn off the power while the computer is accessing the memory media you may lose data or damage the media E Do not remove the memory media while the computer is in Sleep or Hibernation Mode The computer could become unstable or data in the memory media could be lost E Do not remove only the Memory Stick Duo Memory Stick PRO Duo Memory Stick Micro miniSD microSD Card while leaving the adaptor in the memory media slot ExpressCard Some models are equipped with a single ExpressCard slot into which any ExpressCard device that m
67. abled The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature The Link speed 10 100 1000 megabits per second changes automatically depending on the network conditions connected device cable or noise and so on 4 25 LAN cable types A The computer must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings could cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedures If you are using Gigabit Ethernet LAN 1000 megabits per second 1000BASE T be sure to connect with a CAT5e cable or higher You cannot use a CAT3 or CAT5 cable If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Connecting the LAN cable To connect the LAN cable follow the steps as detailed below AN Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect the AC Adaptor while the computer is accessing a LAN the system may hang up E Do not connect any other cable to the LAN jack except the LAN cable Otherwise malfunctions or damage may occur E Do not connect any power supplying device to the LAN cable
68. al action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for your computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks Intel Intel SpeedStep Intel Core and Centrino are trademarks or registered trademarks of Intel Corporation AMD the AMD Arrow logo PowerPlay Vari Bright and combinations thereof are trademarks of Advanced Micro Devices Inc User s Manual 1 1 Windows Microsoft and Windows logo are registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries DisplayPort and the DisplayPort logo are trademarks of Video Electronics Standards Association SRS and SRS logo are trademarks or registered trademarks of SRS Labs Inc SRS technology is incorporated under license from SRS Labs Inc sMedio and sMedio TrueLink are trademarks or registered trademarks of sMedio Inc
69. andaceviniecenduastdacccvdsasteccanes 4 25 Batten y srunsa aaa aaia event etaiinaiiwei nieve 4 27 Chapter 5 Chapter 6 User s Manual Additional memory module 2 ce s ecceeeeeeeee ee eeeeeeeeeeee ee seseeeeeeeeeeees 4 32 Peripheral devices ccsecceeeneeseeeeeeseeeeeeeeeseseeeesesenneeeseeneneeeesessenenenees 4 37 Optional TOSHIBA Accessories 2 ccceeeeeeeeeeeeeeeeeeeeeeeteeeeeeeeeees 4 49 Sound System and Video MOE ceseceeseneeeseeeenseneeeeeeeeeeseenennsneeenes 4 50 Computer Handling s cccc cccienceccccccnsacecceucideteedi anteleaecceesabdaceesdcatseneeeces 4 51 Heat dispersal iiser fdas coches aaa aa ndai aaaea eaa araa a a idana aaaea 4 53 Triple Quad Multi Monitor cecccsseseeeceeeeseeeeeeeeeeneeseeeeseenseneeseeeeenes 4 53 Utilities and Advanced Usage Utilities and Applications ccccceeceseeeee ee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 5 1 Special features cceecssseee cess sees eeeeneeseeeeseseeeeseseeeeesseeseeseeesesseneeeeees 5 4 TOSHIBA Password utility 0 0 0 0 cceeeessseeeeseeeeeeeeeeeneeeaeeseeeeneseeesnsenenenes 5 6 TOSHIBA System Settings ccc esses eeeneeeeeeeesseeeeeseeneneseensnsseeenes 5 9 TOSHIBA Media Player by sMedio TrueLink cccsseeesseeeeeeens 5 18 TOSHIBA PC Health Monitor ccscceccsceseeeeeeeeeeneeseeeeeeenseneeseeeeenes 5 19 Using the Hard Disk Drive HDD Protection ceeeeeeee 5 20 System R
70. ards However TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented In this case the persons who have connected implemented those options cables have to provide assurance that the system PC plus options cables still fulfils the required standards To avoid general EMC problems the following guidance should be noted Only CE marked options should be connected implemented H Only best shielded cables should be connected Working environment This product was designed to fulfil the EMC Electromagnetic Compatibility requirements to be observed for so called Residential commercial and light industry environments TOSHIBA do not approve the use of this product in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved H Industrial Environments e g environments where a mains voltage of 380 V three phase is used H Medical Environments E Automotive Environments E Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA The consequences of the use of this product in non approved working environments may be E Interference with other devices or machines in the near surrounding area m Malfunction of or da
71. arent power problems Overheating power down If the processor s temperature reaches an unacceptably high level with either setting the computer will automatically shuts down to prevent any damage in this instance all unsaved data in memory will be lost Problem Computer shuts down and DC IN indicator blinks orange Computer shuts down and its DC IN indicator is flashing green AC power Procedure Leave the computer off until the DC IN indicator stops blinking It is recommended to leave the computer off until the interior reaches room temperature even though the DC IN indicator stops blinking If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact TOSHIBA Support This indicates a problem with the heat dispersal system you should contact TOSHIBA Support If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator Please refer to the Monitoring of power condition section for further information Problem AC adaptor doesn t power the computer DC IN indicator does not glow green Battery Procedure Check the connections to make sure that the power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should b
72. aves the contents of memory to the Hard Disk Drive However for safety sake it is best to save your data manually User s Manual m Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed Wait for the Hard Disk Drive Optical Disc Drive eSATA indicator to go out E Do not install or remove a memory module while the computer is in Hibernation Mode Data will be lost E Do not switch to Hibernation Mode while transferring data to external media such as USB devices memory media or other external memory devices Data will be lost Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits Saves data to the Hard Disk Drive when the computer automatically shuts down because of a low battery condition You can return to your previous working environment immediately when you turn on the computer E Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature mg Allows the use of the panel power off feature Starting Hibernation Mode To enter Hibernation Mode follow the steps below 1 Click the Settings charm 2 Click Power and then select Hibernate In order to show Hibernate in Power menu you need to setup according to the following steps 1 Click Desktop gt Desktop Assist gt Control Panel gt System and Security gt Power Options 2 C
73. cess for the time period set by the System Sleep Mode feature m Allows the use of the panel power off feature Executing Sleep Mode You can enter Sleep Mode in one of three ways E Inthe Settings charm click Power and then select Sleep Close the display panel Please note that this feature must be enabled within the Power Options E Press the power button Please note that this feature must be enabled within the Power Options When you turn the power back on you can continue where you left when you shut down the computer E When the computer is in Sleep Mode the Power indicator will blink orange E fyou are operating the computer on battery power you can lengthen the overall operating time by turning it off into Hibernation Mode Sleep Mode will consume more power while the computer is off Sleep Mode limitations Sleep Mode will not function under the following conditions E Power is turned back on immediately after shutting down Memory circuits are exposed to static electricity or electrical noise Hibernation Mode A User s Manual The Hibernation Mode feature saves the contents of memory to the Hard Disk Drive when the computer is turned off so that the next time it is turned on the previous state is restored Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer E Save your data While entering Hibernation Mode the computer s
74. ched If you are still unable to resolve the problem contact TOSHIBA Support Procedure Check for a firm cable connection between the LAN jack and the LAN hub Make sure the AC adaptor is connected The Wake up on LAN function consumes power even when the system is off If problems persist consult your LAN administrator Wireless LAN If the following procedures do not restore LAN access consult your LAN administrator For more information on wireless communication refer to Operating Basics Problem Procedure Cannot access Make sure the computer s Wireless communication Wireless LAN function is on If problems persist contact your LAN administrator Bluetooth For further information on Bluetooth wireless communication please refer to Operating Basics Problem Procedure Cannot access Check to ensure the computer s Wireless Bluetooth device Communication function is on Check to ensure the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer you may need to contact TOS
75. computer is in Numeric Mode you can switch temporarily to Arrow Mode by pressing a SHIFT key while if it is in Arrow Mode you can switch temporarily to Numeric Mode by also pressing a SHIFT key Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation but you are able to generate these characters using their specific ASCII codes 1 Hold down ALT with the overlay on or ALT FN with overlay off 2 Using the overlay keys type the ASCII code of the character you require 3 Release ALT or ALT FN the ASCII character will appear on the display screen Using the AccuPoint To use the AccuPoint simply push it with your finger tip in the direction you want to move the on screen pointer Two buttons above the Touch Pad work in the same way with the AccuPoint as they do with the Touch Pad Some models are equipped with an AccuPoint AccuPoint precautions User s Manual Certain conditions can affect the on screen pointer when using AccuPoint For example the pointer may travel contrary to AccuPoint operation or an error message may appear if H You touch the AccuPoint during power up You apply constant soft pressure during power up H There is a sudden temperature change H Strong stress is applied to the AccuPoint If an error message appears reboot the computer If an error message does not appear wait a moment for the pointer to stop then continue operation Rep
76. d function 3 31 Touch Pad control buttons Touch Pad Fingerprint Sensor Keyboard d Power button LCD Sensor switch The two buttons below the Touch Pad are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software you are using The Touch Pad located in the palm rest is used to control the movement of the on screen pointer To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go This sensor enables you to enroll and recognize a fingerprint For detailed information on Fingerprint Sensor refer to Using the Fingerprint Sensor Some models are equipped with a Fingerprint Sensor The internal keyboard provides the embedded numeric overlay keys dedicated cursor control overlay keys 8 and Keys Refer to the The Keyboard section for details Press this button to turn the computer s power on or off This switch senses when the display panel is either closed or opened and activates the Panel Power Off On feature as appropriate For example when you close the display panel the computer enters Hibernation Mode and shuts itself down and then when you next open the display the computer will automatically start up and return you to the application you were p
77. deo mode will run on any computer that supports that mode Legal Footnote Graphics Processing Unit GPU For more information regarding Graphics Processing Unit GPU please refer to the Legal Footnotes section Intel Display Power Saving Technology R950 amp R940 User s Manual Intel GPU model may include the Display Power Saving Technology feature that can save the computer s power consumption by optimizing picture contrast on the internal LCD This feature can be used if the computer is E running under battery mode H using the internal LCD display only The Display Power Saving Technology feature is disabled at factory default If you want to expand computer s battery life time you can enable this feature 3 34 The Display Power Saving Technology feature can be enabled in the Intel Graphics and Media Control Panel You can access this control panel in the following way Right click on the desktop and click Graphics Properties In this control panel 1 Click Power 2 Select On battery from the drop down menu in Power Source 3 Select the Display Power Saving Technology check box if the check box is not selected 4 Set slider bar from Maximum Quality position to another position 5 Click OK If you want to disable this feature under the conditions mentioned above adjust the setting towards Maximum Quality Intel Display Power Saving Technology R930 Intel GPU model may include the
78. dia may not be compatible with the optical disc drive You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding Turn on your computer and allow it to load the Windows operating system from the Hard Disk Drive as normal Insert the first blank disc into the optical disc drive tray or Insert the USB Flash Memory into one available USB port Click Desktop gt Desktop Assist gt Support amp Recovery gt Recovery Media Creator After Recovery Media Creator starts select the type of media and the title you wish to copy and then click the Create button 5 23 Restoring the pre installed software from your created Recovery Media A User s Manual If the pre installed files are damaged you are able to use the Recovery Media you have created to restore the computer to the state it was in when you originally received it To perform this restoration follow the steps below When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost Please make sure to use the default Boot Mode option in the BIOS setup utility before restoring To start BIOS Setup press and hold the F2 key and then turn on the computer Release the F2 key one second after the computer is power on If your computer does not load the Recovery options plea
79. down mode Do not configure the Display automatic power off function to run while the TOSHIBA VIDEO PLAYER is running Do not switch to Hibernation or Sleep Mode when running the TOSHIBA VIDEO PLAYER Do not lock the computer using the Windows logo sg L keys when running the TOSHIBA VIDEO PLAYER The TOSHIBA VIDEO PLAYER does not have a parental control function In order to protect copyrights the Windows Print Screen function is disabled when TOSHIBA VIDEO PLAYER is running Print Screen functions are disabled even when running other applications besides TOSHIBA VIDEO PLAYER and when TOSHIBA VIDEO PLAYER is minimized Please close the TOSHIBA VIDEO PLAYER to use the Print Screen function Carry out the installation uninstallation of the TOSHIBA VIDEO PLAYER under a user account with administrator rights Do not change Windows Users while TOSHIBA VIDEO PLAYER is running For some DVD or video files using the control window to change the audio track will also change the subtitle track This software can only playback MPEG2 MP4 and WTV files created by the preinstalled applications on the same computer Playback may not function properly if you use the files other than these types Display Devices amp Audio If the video image is not displayed on an external display or television stop the TOSHIBA VIDEO PLAYER and change the screen resolution To change the screen resolution click Desktop gt Desktop Assist gt Control
80. e approximately two seconds on two seconds off 3 23 Y l Battery indicator Hard Disk Drive Optical Disc Drive eSATA indicator Memory media slot indicator Wireless communication indicator Wireless WAN WiMAX indicator Left side R930 The following figure shows the computer s left side Figure 3 14 The left side of the computer R930 User s Manual The Battery indicator shows the condition of the battery s charge green indicates the battery is fully charged orange indicates the battery is charging and flashing orange indicates a low battery condition Please refer to the Monitoring of power condition section for more information on this feature The Hard Disk Drive Optical Disc Drive eSATA indicator blinks green whenever the computer is accessing the built in hard disk drive optical disc drive or eSATA device The Memory media slot indicator blinks green when the computer is accessing the memory media slot The Wireless communication indicator glows orange when the Wireless functions are turned on Some models are equipped with Wireless functions The Wireless WAN WiMAX indicator glows blue when the Wireless WAN WiMAX functions are turned on In some models the indicator will glow and blink in order to indicate the connection status of the Wireless WAN WiMAX function Some models are equipped with a Wireless WAN WiMAX function 1 DC IN 19V jack 2 Cooling ve
81. e optional accessories for further information on its installation and configuration Check all cables to ensure they are correctly and firmly attached to the computer loose cables can cause signal errors Inspect all connecting cables for loose wires and all connectors for loose pins Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them ina permanent error log this will help you to describe your problems to TOSHIBA Support In addition if a problem recurs the log you have made will help to identify the problem faster Analyzing the problem User s Manual Sometimes the computer will give you clues that can help you identify why it is malfunctioning In view of this you should keep the following questions in mind Which part of the computer is not operating properly keyboard Hard Disk Drive display panel Touch Pad Touch Pad control buttons as each device will produce different symptoms Check the options within the operating system to ensure that its configuration is set properly What appears on the display Does it display any messages or random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicato
82. e Keyboard Wake up on Keyboard When this feature is enabled and the computer is in Sleep Mode you can turn on the system by pressing any key However please be aware that this option will only work with the internal keyboard and only when the computer is in Sleep Mode Enabled Enables the Wake up on Keyboard function Disabled Disables the Wake up on Keyboard function USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation If your operating system does not support USB you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled User s Manual Enabled Enables the USB Legacy Emulation Disabled Disables the USB Legacy Emulation Internal USB 3 0 controller Use this option to enable or disable the internal USB 3 0 controller If Disabled is selected the internal USB 3 0 port s on the computer will work as USB 2 0 port s which will save power Enabled Enables the internal USB 3 0 controller Disabled Disables the internal USB 3 0 controller System ON CDP Charge Mode Enabled Rapid USB battery charge at maximum 1 5A while PC is powered On Disabled Conventional USB battery charge while PC is powered On When System ON CDP Charge Mode is enabled your computer can supply USB bus power DC5V 1 5A to the compatible ports while the computer is turned on The System ON CDP Charge Mode may not work with certain external devices even if they are compliant wi
83. e Recovery Hard Disk Drive 5 22 Creating Recovery Media i User s Manual This section describes how to create Recovery Media Be sure to connect the AC adaptor when you create Recovery Media Be sure to close all other software programs except the Recovery Media Creator Do not run software such as screen savers which can put a heavy load on the CPU Operate the computer at full power Do not use power saving features Do not write to the media when the virus check software is running Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background Do not use utilities including those intended to enhance Hard Disk Drive access speed They may cause unstable operation and damage data Do not shut down log off or Sleep Hibernate while writing or rewriting the media Set the computer on a level surface and avoid places subjected to vibrations such as airplanes trains or cars Do not use on an unstable surface such as a stand A recovery image of the software on your computer is stored on the Hard Disk Drive and can be copied to either disc media or USB Flash Memory by using the following steps 1 Select either blank disc or USB Flash Memory The application will allow you to choose from a variety of different media onto which the recovery image can be copied including disc media and USB Flash Memory Please note that some of the disc me
84. e Start Page of TOSHIBA Media Player 2 Click Music in the upper left corner of the screen 3 Select an artist icon or album icon for playback 4 Click a music file to playback The steps for playing a photo file on a local library 1 Click My Local Library on the Start Page of TOSHIBA Media Player 2 Click Photos in the upper left corner of the screen 3 Select a folder icon or date icon for playback 4 Click a photo file to playback Opening TOSHIBA Media Player by sMedio TrueLink Manual The features and operations about TOSHIBA Media Player are explained in the TOSHIBA Media Player Manual Use the following procedure to open TOSHIBA Media Player Manual Click the Tutorials icon on the Start Page of TOSHIBA Media Player TOSHIBA PC Health Monitor User s Manual The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption battery health and the system cooling informing you of significant system conditions This application recognizes the system and individual component serial numbers and will track specific activities related to the computer and their usage The collected information includes device operation time and number of actuations or status changes i e number of power button and FN key combination uses AC adaptor battery LCD fan HDD sound volume wireless communication functionalities and USB information date of initial system use and also com
85. e USB port even when the computer is turned OFF This function can be used for ports that support the Sleep and Charge function The port with the icon 4 has Sleep and Charge function You can use the Sleep and Charge function to charge certain USB compatible external devices such as mobile phones or portable digital music players Move the slider to enable or disable this function Enabled Enables the Sleep and Charge function Then you can use this function to charge certain USB compatible external devices such as mobile phones or portable digital music players Disabled Disables the Sleep and Charge function E The Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases turn the power of the computer ON to charge the device m When Sleep and Charge function is enabled USB bus power DC5V will be supplied to compatible ports even when the power of the computer is turned OFF USB bus power DC5V is similarly supplied to the external devices which are connected to the compatible ports However some external devices cannot be charged solely by supplying USB bus power DC5V As for the specifications of the external devices please contact the device manufacturer or check the specifications of the external devices thoroughly before use m Using the sleep and charge function to charge external devices will take longer than charging the devices
86. e cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support If you suspect a problem with the battery you should check the status of the DC IN indicator as well as the Battery indicator Problem Battery doesn t power the computer User s Manual Procedure The battery may be discharged connect the AC adaptor to recharge the battery Problem Procedure Battery doesn t If the battery is completely discharged it will not charge when the AC begin charging immediately in these instances you adaptor is attached should wait a few minutes before trying again If Battery indicator the battery still does not charge you should check does not glow that the power outlet the AC adaptor is connected orange to is supplying power this can be tested by plugging another appliance into it Check whether the battery is hot or cold to the touch if so it will not charge properly and should be allowed to reach room temperature before you try again Unplug the AC adaptor and remove the battery to make sure its connecting terminals are clean if necessary wipe them with a soft dry cloth lightly dipped in alcohol Connect the AC adaptor and replace the battery taking care to ensure that it is securely seated in the computer Check the Battery indicator if it does not glow allow the computer to charge the battery for at least twenty minutes If the Battery
87. e documentation accompanied with your router or ask your wireless network administrator for the settings Security m TOSHIBA strongly recommend that you enable encryption functionality otherwise your computer will be open to illegal access by an outsider using a wireless connection If this occurs the outsider may illegally access your system eavesdrop or cause the loss or destruction of stored data m TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specifications Form Factor PCI Express Mini Card Compatibility m IEEE 802 11 Standard for Wireless LANs Wi Fi Wireless Fidelity certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Network Operating E Microsoft Windows Networking System Media Access mH CSMA CA Collision Avoidance with Protocol Acknowledgment ACK Radio Characteristics Radio Characteristics of Wireless LAN module may vary according to H Country region where the product was purchased E Type of product Wireless communication is often subject to local radio regulations Although Wireless LAN wireless networking products have been designed for operation in the license free 2 4GHz and 5GHz band local radio 4 22 regulations may impose a number of limitations to the use of wireless communication equipment Radio Frequency E Band 5GHz 5150 5850 MHz Revision
88. e the risk of damage that could be caused by head to disk contact E HDD Protection function does not guarantee that the hard disk drive will not be damaged amp During audio video playback when the computer detects a shock or vibration and the hard disk drive s head is parked the playback might be temporarily interrupted E HDD Protection cannot be used in models that are equipped with SSD When vibration is detected a notification will be displayed on the screen and the icon in the Taskbar will change to the protection state This message is displayed until the OK button is pressed or 30 seconds pass When vibration subsides the icon returns to the normal state 5 20 Setting up HDD Protection M User s Manual You can change HDD Protection settings To open the utility click Desktop gt Desktop Assist gt Tools amp Utilities gt HDD Protection The utility can also be started from the icon in the Taskbar or from the Control Panel HDD Protection You can enable or disable HDD Protection by moving the slider to the right or left HDD Protection does not work when the computer is booting in Sleep Mode in Hibernation Mode in transition to Hibernation Mode recovering from Hibernation Mode or powered off Do not subject the computer to vibration or impact while the protection is disabled HDD Protection Message Move the slider to the right to enable notification when viberation is detected System T
89. eSATA device The Memory media slot indicator blinks green when the computer is accessing the memory media slot The Wireless communication indicator glows orange when the Wireless functions are turned on Some models are equipped with Wireless functions The Wireless WAN WiMAX indicator glows blue when the Wireless WAN WiMAX functions are turned on In some models the indicator will glow and blink in order to indicate the connection status of the Wireless WAN WiMAX function Some models are equipped with a Wireless WAN WiMAX function oCo DC IN 19V HDMI User s Manual Figure 3 8 The left side of the computer R940 20 OUU0UR0008 a aa ee oe 25 O O O _ 1 DC IN 19V jack 5 eSATA USB combo port 2 Cooling vents 6 Universal Serial Bus USB 3 0 port 3 External RGB monitor port 7 Microphone jack 4 HDMI out port or DisplayPort 8 Headphone jack Provided with some models Product appearance depends on the model you purchased DC IN 19V jack Cooling vents The AC adaptor connects to this jack in order to power the computer and charge its internal batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the computer The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws
90. eature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time This can be specified in the Power Options Two levels of password security supervisor and user are available to prevent unauthorized access to your computer A microprocessor in the computer s intelligent power supply detects the battery s charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options This feature lets you configure the computer in order to save battery power This can be specified in the Power Options This feature automatically turns power to the computer off when the display panel is closed and turns it back on when the display panel is opened This can be specified in the Power Options When battery power is exhausted to the point that computer operation cannot be continued the system automatically enters Hibernation Mode and shuts itself down This can be specified in the Power Options To protect against overheating the processor has an internal temperature sensor so that if the computer s internal temperature rises to a certain level the cooling fan is turned on or the processing speed is lowered This can be specified in the Power Options Sleep Mode If you have to interrupt your work you can use
91. ecovery uo ccceeeccseeeeeeseeeeeeeeeseseeeesneenseseeeeseseeeeseseneeeeseesnnsoneenss 5 22 Troubleshooting Problem Solving PrOCeSs c cccceeeeseeeeeeeeeeeeeeeeeeeeseeeeeeseeeeenaeeeeeeees 6 1 Hardware and system checklist 2 ccccesseecceeeeeeeeeeeeeseeeeeeeeeeeeeeees 6 4 TOSHIBA SUPPO ciicitic ss feces ccas secdeces ste cecenstecteecevetvaneenctiverenenctensstenececes 6 18 Index User s Manual Chapter 1 TOSHIBA Legal Regulatory and Safety This chapter states the Legal regulatory and safety information applicable to TOSHIBA computers Copyright Disclaimer and Trademarks Copyright 2012 by TOSHIBA Corporation All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of TOSHIBA No patent liability is assumed with respect to the use of the information contained herein First edition August 2012 Copyright authority for music movies computer programs databases and other intellectual property covered by copyright laws belongs to the author or to the copyright owner Copyrighted material can be reproduced only for personal use or use within the home Any other use beyond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or crimin
92. ect hole Turn off the power before you use the eject hole If the disc is spinning when you open the disc tray the disc could fly off the spindle and cause injury Writable discs User s Manual This section describes the types of writable discs Check the specifications of your drive to see the types of discs it can write CDs m CD R discs can be written only once The recorded data cannot be erased or changed m CD RW discs including multi speed CD RW discs high speed CD RW discs and ultra speed CD RW discs can be recorded more than once DVDs m DVD R DVD R DVD R DL and DVD R DL discs can be written only once The recorded data cannot be erased or changed E DVD RW DVD RW and DVD RAM discs can be recorded more than once Writing discs A You can use the DVD Super Multi drive to write data to either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW or DVD RAM discs When writing information to media using an optical drive you should always ensure that you connect the AC adaptor to a live power socket It is possible that if data is written while powered by the battery pack the write process may sometimes fail due to low battery power in these instances data loss may occur Important message Before you write or rewrite to any of the media supported by the optical disc drive please read and follow all of the setup and operating instructions in this section If you fail to do so you may find t
93. eets industry standards either manufactured by TOSHIBA or another vendor can be installed The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2 5Gbps Inserting an ExpressCard The Windows hot install feature allows you to insert ExpressCards while the computer is turned on 7 Do not insert an ExpressCard while the computer is in Sleep Mode or J Hibernation Mode as you may find that some cards do not work properly To insert an ExpressCard follow the steps as detailed below 1 Press the Dummy card in order to eject the Dummy card partially out of the computer 2 Grasp the Dummy card and draw it 3 Insert the ExpressCard into the ExpressCard slot on the hand side of the computer User s Manual 4 41 4 Press the ExpressCard gently to ensure a firm connection is made Figure 4 17 Inserting the ExpressCard R940 1 ExpressCard slot 2 ExpressCard 5 After inserting the ExpressCard you should refer to its documentation and also check the configuration in Windows in order to ensure that it is correct Removing an ExpressCard To remove an ExpressCard follow the steps as detailed below 1 Click the Desktop tile and open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2 Point to ExpressCard and click the left Touch Pad control button 3 Press the ExpressCard in order to eject the ExpressCard pa
94. eless LAN Sleep Mode problems 6 18 setting 2 9 System automatic 5 5 Wireless WAN indicator 3 3 3 13 3 24 Smart Card inserting 4 43 problems 6 9 removing 4 43 Soft keys ENTER 4 2 ScrLock 4 2 Sound system problems 6 15 TOSHIBA Desktop Assist 5 1 TOSHIBA PC Diagnostic Tool 5 1 USB device problems 6 12 Video mode 4 51 Video RAM 3 34 W Web Camera 3 10 3 21 3 31 Wireless communication User s Manual Index 4
95. enSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core openssl org User s Manual 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software wri
96. ends on the model you purchased Qo Battery lock Slide the battery lock to release the battery pack ready for removal User s Manual Battery release latch Slide and hold this latch into its Unlock position in order to release the battery pack for removal For more detailed information on removing the battery pack please refer to the Battery section Docking port This port enables connection of an optional TOSHIBA Hi Speed Port Replicator II described in Operating Basics Some models are equipped with a Docking port 7 Only the TOSHIBA Hi Speed Port Replicator II can be used with this Dl computer Do not attempt to use any other Port Replicator Keep foreign objects out of the docking port A pin or similar object can damage the computer s circuitry E Memory module slot The memory module slot allows the installation replacement and removal of additional memory module The size of the memory modules varies depending on the model The actual amount of useable system memory may be less than the installed memory modules Refer to the Additional memory module section Cooling vents The cooling vents help the processor to avoid overheating A Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the
97. equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver E Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio TV technician for help Only peripherals complying with the FCC class B limits may be attached to this equipment Operation with non compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception Shielded cables must be used between the external devices and the computer s External RGB monitor port Universal Serial Bus USB 2 0 and 3 0 ports HDMI port and microphone jack Changes or modifications made to this equipment not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user s authority to operate the equipment FCC conditions This device complies with part 15 of the FCC
98. er Password User s Manual To start the utility click the following items Desktop gt Desktop Assist gt Tools amp Utilities gt User Password User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords etc H Set button Click this button to register a password After a password is set you will be prompted to enter it when you start the computer 1 m After you set the password a dialog box will be displayed asking J whether you want to save it to a floppy diskette or other media If you forget the password you can open the password file on another computer Be sure to keep the media in a safe place m When entering the character string to register the password enter from the keyboard character by character and do not enter as ASCII code or copy and paste the character string In addition ensure that the registered password is correct by outputting the character string to the password file m amp When entering a password do not enter any characters for example I or produced by pressing the SHIFT or ALT keys and so on H Delete button Click this button to delete a registered password Before you can delete a password you must first enter the current password correctly m Change button Click this button to change a registered password Before you can change a password you must first enter the current password correctly E Owner Strin
99. er off period How often and for how long you use the Hard Disk Drive and external disk c drives for example optical disc How much charge the battery contained to begin with H How you use optional devices such as a USB device to which the battery supplies power m Whether you enable Sleep Mode which can conserve battery power if you are frequently turning the computer off and on Where you store your programs and data m Whether you close the display panel when you are not using the keyboard closing the display saves power m The environmental temperature operating time decreases at low temperatures m Whether you enable Sleep and Charge function The condition of the battery terminals you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack Batteries exhausted time Refer to User Information Guide about Retaining time Extending battery life To maximize the life of your battery packs m Atleast once a month disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges Before doing so follow the steps as detailed below 1 Turn off the computer s power User s Manual 4 30 2 Disconnect the AC adaptor and turn on the computer s power if it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at lea
100. eries you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country please visit our website http eu computers toshiba europe com or contact your local city office or the shop where you purchased the product AN These symbols may not stick depending on the country and region where you purchased REACH Compliance Statement The new European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation Please consult the following website www toshiba europe com computers info reach for information about the presence in our articles of substances included on the candidate list according to article 59 1 of Regulation EC No 1907 2006 REACH in a concentration above 0 1 weight by weight Following information is only for Turkey E Compliant with EEE Regulations TOSHIBA meets all requirements of Turkish regulation 26891 Restriction of the use of certain hazardous substances in electrical and electronic equipment m The number of possible pixel failures of your d
101. ery pack while the computer is in Sleep Mode unless the computer is connected to an AC power source Data in memory could be lost amp Do not switch to Sleep Mode while transferring data to external media such as USB devices memory media or other external memory devices Data will be lost E When the AC adaptor is connected the computer will go into Sleep Mode according to the settings in the Power Options to access it click Desktop gt Desktop Assist gt Control Panel gt System and Security gt Power Options m 7o restore the operation of the computer from Sleep Mode press and hold the power button or any key on the keyboard for a short amount of time Please note that keyboard keys can only be used if the Wake up on Keyboard option is enabled within the TOSHIBA System Settings m If the computer enters Sleep Mode while a network application is active the application might not be restored when the computer is next turned on and the system returns from Sleep Mode E 7o prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options m Touse the Hybrid Sleep function configure it in the Power Options T Benefits of Sleep Mode The Sleep Mode feature provides the following benefits E Restores the previous working environment more rapidly than does the Hibernation Mode feature E Saves power by shutting down the system when the computer receives no input or hardware ac
102. es may cause injury or may damage your computer If something goes wrong User s Manual Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simultaneously once then click Start Task Manager The Windows Task Manager window appears 2 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with the next step 3 Close the remaining programs one by one by selecting the program name then End Task Closing all programs should allow you to continue working If it does not power off your computer and then restart it The computer will not start Make sure you attached the AC adaptor and power cord cable properly If you are using the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the Power indicator If the indicator is glowing the computer is on Also try turning the computer off and then on If you are using an AC adaptor verify that the computer is receiving power from the external power source by looking at the DC IN indicator If the indicator is glowing the co
103. et started because the battery pack will need to be charged before you can operate from battery power The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz enabling you to use this computer in almost any country region The adaptor converts AC power to DC power and reduces the voltage supplied to this computer m Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor Never plug the AC adaptor into a power source that does not correspond to both the voltage and the frequency specified on the regulatory label of the unit Failure to do so could result in a fire or electric shock possibly resulting in serious injury Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so could result in a fire or electric shock possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside this region For use in other regions please buy power cords that conform to sa
104. etails Control buttons below the keyboard let you select menu items or manipulate text and graphics designated by the on screen pointer Refer to the Using the AccuPoint section Some models are equipped with the AccuPoint control buttons Press this button to turn the computer s power on or off The display hinges allow the display panel to be positioned at a variety of easy to view angles T LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off On feature as appropriate For example when you close the display panel the computer enters Hibernation Mode and shuts itself down and then when you next open the display the computer will automatically start up and return you to the application you were previously working on You can specify within the Power Options To access it click Desktop gt Desktop Assist gt Control Panel gt System and Security gt Power Options Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled The Grand Tour for R940 Front with the display closed R940 User s Manual The following figure shows the computer s front with its display panel in the closed position Figure 3 7 Front of the computer with display panel closed R940 gt 6 oa l Ti
105. etting the computer automatically shuts down to prevent any damage In this instance all unsaved data in memory will be lost Triple Quad Multi Monitor AMD GPU model may include the Triple Quad Multi Monitor function that can display image on Triple or Quad Multi Monitor independently The Triple Quad Multi Monitor function can be used only in Windows 8 Triple Multi Monitor User s Manual The following Monitor combination is required to support Triple Multi Monitor DisplayPort Model without TOSHIBA Hi Speed Port Replicator II Computer LCD Yes RGB Yes DisplayPort Yes DisplayPort Model With TOSHIBA Hi Speed Port Replicator II Computer LCD Yes Yes Yes RGB DisplayPort Yes Yes Yes Yes Yes Replicator RGB Yes Yes Yes HDMI Yes Yes DisplayPort Yes Yes HDMI Model With TOSHIBA Hi Speed Port Replicator II 4 53 Computer LCD RGB HDMI Replicator RGB HDMI DisplayPort Quad Multi Monitor DisplayPort Model With TOSHIBA Hi Speed Port Replicator II User s Manual Computer LCD RGB DisplayPort Replicator RGB HDMI DisplayPort Yes Support Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 4 54 Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer and the advanced usage of some utilities Utilities and Applications This section describes the pre installed utilities that come wi
106. fety rules and regulations in the particular region Do not use a 3 pin to 2 pin conversion plug When you connect the AC adaptor to the computer always follow the steps in the exact order as described in the User s Manual Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts Never place your computer or AC adaptor on a wooden surface furniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 User s Manual Connect the power cord to the AC adaptor Figure 2 1 Connecting the power cord to the AC adaptor 2 pin plug Figure 2 2 Connecting the power cord to the AC adaptor 3 pin plug J Either a 2 pin or 3 pin adaptor cord will be included with the computer I depending on the model 2 Connect the AC adaptor s DC output plug to the DC IN 19V jack on the left of the computer Figure 2 3 Connecting the DC output plug to the computer R940 1 DC IN 19V jack 2 DC output plug
107. file The plug in lets you upconverts wmv and mp4 videos on Windows Media Player For more information please refer to the TOSHIBA Resolution Plug in for Windows Media Player Help To access it click Desktop gt Desktop Assist gt Media amp Entertainment gt TOSHIBA Resolution Plug in for Windows Media Player Help i Trusted Platform The TPM Trusted Platform Module is a security Module TPM encryption device for the hard disk drive BIOS setup and Infineon TPM Software Professional Package must be installed and configured in order to use TPM To enable TPM through the BIOS setup 1 Press and hold the F2 key and then turn on the computer the BIOS setup utility will load 2 Set the TPM in the Security tab to Enabled 3 Press the F10 key 4 Press the Y key to accept the changes The computer will restart In order to change the TPM setting when the Hide TPM setting is currently set to Yes switch the Hide TPM setting from Yes to No Click Desktop gt Desktop Assist gt All Programs gt TOSHIBA gt Applications and Drivers and select Infineon TPM Software Professional Package By enabling TPM the required software gets installed You may not have all the software listed above depending on the model you purchased Special features User s Manual The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use Access
108. g text box You can use this box to associate text with the password After you enter text click Apply or OK When the computer is started this text will be displayed together with the prompt asking you to enter a password y You can use BIOS Setup to set change or delete the HDD Password or T HDD Master Password E 7o start BIOS Setup press and hold the F2 key and then turn on the computer Release the F2 key one second after the computer is power on E Toend the BIOS Setup press F10 and then press Y to accept the changes The computer will restart If your computer does not load the BIOS Setup utility please refer to the Troubleshooting section User s Manual 5 7 fyou forget your HDD User Password TOSHIBA will NOT be able to assist you and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE TOSHIBA will NOT be held responsible for any loss of any data any loss of use or access to your HDD or for any other losses to you or any other person or organization that result from the loss of access to your HDD If you can t accept this risk don t register the HDD User Password E When saving the HDD User Password shut down or restart the computer If the computer is not shut down or restarted the saved data may not be correctly reflected For more information on shutting down or restarting the computer refer to Turning on the power Supervisor Password If you set a Supervisor Password some functions migh
109. ge the display output device by function key like FN F5 the playback device may not switch automatically In this case in order to set the playback device to the same device as the display output device please adjust the playback device manually by the following steps 1 2 Click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Sound In the Playback tab select the playback device which you want to switch to To use the internal speakers on your computer select Speakers To use the television or the external monitor that you have connected to the computer select a different playback device Click the Set Default button Click OK to close the Sound dialog eSATA External Serial ATA device An device corresponding to eSATA function can be connected to the eSATA USB combo port on the computer Connecting the eSATA device To connect an eSATA device follow the steps as detailed below 1 Connect an eSATA cable to the eSATA USB combo port AN Make sure the connector is properly aligned with the socket Do not try to force the connection doing so can damage the connecting pins Figure 4 20 Connecting an eSATA cable to the eSATA USB combo port R940 ee 1 eSATA USB combo port 2 eSATA cable 7 E A connected eSATA device may not be recognized if it is connected to J the computer s eSATA USB combo port while the computer is in Sleep Mode or Hibernation Mode If this occurs discon
110. gnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones m Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters E Extreme heat cold or humidity Liquids and corrosive chemicals Stress injury Carefully read the nstruction Manual for Safety and Comfort It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use It also includes information on work space design posture and lighting that can help reduce physical stress Heat injury User s Manual Avoid prolonged physical contact with the computer If the computer is used for long periods its surface can become very warm While the temperature will not feel hot to the touch if you maintain physical contact with the computer for a long time for example if you rest the computer on your lap or if you keep your hands on the palm rest your skin might suffer a low heat injury E Ifthe computer has been used for a long time avoid direct contact with the metal plate supporting the various interface ports as this can become hot H The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor you should disconnect it and let it cool before moving it m Do not lay the AC adaptor on a material that is sens
111. h complies to the USB 3 0 standard is provided on the left side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices This slot lets you insert an SD SDHC SDXC memory card minisD microSD Card Memory Stick PRO Duo PRO Duo Micro xD Picture Card and MultiMediaCard Refer to the Memory media section for more information This slot allows you to install a single ExpressCard 34 device Some models are equipped with a ExpressCard slot This slot allows you to install a Smart Card device Some models are equipped with a Smart Card slot Right side R950 The following figure shows the computer s right side Figure 3 3 The right side of the computer R950 i 1 Headphone Microphone jack 5 Optical disc drive 2 Universal Serial Bus USB 3 0 port 6 LAN jack 3 Universal Serial Bus USB 2 0 port 7 Security lock slot 4 eSATA USB combo port Provided with some models Product appearance depends on the model you purchased faye Headphone A 3 5 mm mini headphone microphone jack Microphone jack enables connection of a monaural microphone or a stereo headphone F Both the internal and external microphones will be disabled if you use a J headset other than the type as shown below Mic Ground ma lt Universal Serial Bus One Universal Serial Bus port which complies to USB 3 0 port
112. h type of message is identified as shown below Indicates a potentially hazardous situation which could result in death or serious injury if you do not follow instructions Pay attention A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment Please read A note is a hint or advice that helps you make best use of your equipment 1 26 Chapter 2 Getting Started This chapter provides an equipment checklist and basic information to start using your computer Some of the features described in this manual may not function properly if you use an operating system that was not pre installed by TOSHIBA Equipment checklist Carefully unpack your computer taking care to save the box and packaging materials for future use Hardware Check to make sure you have all the following items m TOSHIBA Portable Personal Computer H Battery pack Is preinstalled in some computers E AC adaptor and power cord 2 pin plug or 3 pin plug H Spare AccuPoint pointing device cap Is included with some models Documentation BH R930 R940 R950 Quickstart Instruction Manual for Safety and Comfort Warranty information If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures HDD or Hard disk Some models are equipped
113. hat the optical disc drive may not function properly and you may fail to write or rewrite information successfully this may cause you to either lose data or incur other damage to the drive or media Disclaimer TOSHIBA does not bear responsibility for the following m Damage to any disc that may be caused by writing or rewriting with this product Any change or loss of the recorded contents of media that may be caused by writing or rewriting with this product or for any business profit loss or business interruption that may be caused by the change or loss of the recorded contents E Damage that may be caused by using third party equipment or software Given the technological limitations of current optical disc writing drives you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices In view of this it is good practice to make two or more copies of important data in case of any undesired change or loss of the recorded contents Before writing or rewriting User s Manual E Based on TOSHIBA s limited compatibility testing we suggest the following manufacturers of disc media however it must be noted that disc quality can affect write or rewrite success rates Please also be aware that in no event does TOSHIBA guarantee the operation quality or performance of any disc User s Manual CD R TAIYO YUDEN CO Ltd MITSUBISHI KAGAKU MEDIA CO LTD CD RW Multi Speed
114. he battery pack please refer to Battery User s Manual 3 18 E A Memory module slot The memory module slot allows the installation replacement and removal of additional memory module The size of the memory modules varies depending on the model The actual amount of useable system memory may be less than the installed memory modules Refer to the Additional memory module section Cooling vents The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth Front with the display open R940 User s Manual This section shows the computer with the display panel open In order to open the display lift the display panel up and position it at a comfortable viewing angle for you Figure 3 12 The front of the computer with the display panel open R940 1 Display screen 10 Keyboard 2 Microphone 11 TOSHIBA Presentation button 3 Web Camera LED 12 TOSHIBA eco button 4 Web Camera 13 Touch Pad 5 Wireless communication antennas 14 AccuPoint not shown 6 LCD Sensor switch not shown 15 Touch Pad ON OFF button 7 Stereo speakers 16 Touch Pad control buttons 8 Display hinge 17 Fingerp
115. he center of the sensor Lightly touch the sensor and swipe finger levelly towards you until the sensor surface User s Manual becomes visible In performing this process you should also take care to ensure that the center of your fingerprint is on the sensor The following illustrations show the recommended way to swipe your finger over the fingerprint sensor Figure 4 3 Swipe the finger 1 Sensor Avoid swiping with your finger stiff or pressed too hard onto the sensor and take care to ensure that the center of the fingerprint is touching the sensor before swiping Either of these conditions may cause fingerprint reading to fail TCheck the center of the fingerprint whorl before swiping and then ensure this is swiped along the center line of the sensor There is a possibility of authentication failures if the finger is swiped too quickly or too slowly follow any on screen instructions to adjust the speed used during the swipe process Points to note about the Fingerprint Sensor User s Manual Please be aware of the following considerations when using the fingerprint sensor A failure to follow these guidelines might result in damage to the sensor sensor failure fingerprint recognition problems or a lower fingerprint recognition success rate Do not scratch or poke the sensor with your nails or any hard or sharp objects Do not press the sensor strongly Do not touch the sensor with a wet finger or any wet objects
116. hould try to remove the marks by gently wiping the display panel with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always follow the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it Procedure Check to see whether there is a disc in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority setting within the TOSHIBA System Settings please refer to the Boot Priority Options section for further information The files on the Hard Disk Drive may be fragmented in this instance you should run the disk Defragmentation utility to check the condition of your files and the Hard Disk Drive Please refer to the operating system s documentation or online Help File for further information on operating and using the Defragmentation utility As a last resort you should reformat the Hard Disk Drive and then reload the operating system and all other files and data If you are still unable to resolve the problem contact TOSHIBA Support For further information please refer to Operating Basics User s Manual Memory Media Card Problem You cannot access a CD DVD Blu ray Disc in the drive Procedure Make sure the drive s disc tray is securely closed Press gently until it clicks into place Open the disc tray and make sure the disc is
117. ick OK If you want to delete other fingerprints repeat this step If only one fingerprint is registered the message At least one fingerprint is required will appear after clicking OK You are not allowed to delete a unique fingerprint Click Close Do you want to quit is displayed Click OK It will be returned to the TOSHIBA Fingerprint Utility main menu Delete all users fingerprints 1 ob aN N In the TOSHIBA Fingerprint Utility main menu click Run as administrator User Account Control window is displayed Click Yes Swipe your enrolled finger Select Fingerprint Management option A list of fingerprint information for all users is shown in the screen Click the enrolled fingerprint data you want to delete and then click Delete Selected Items Do you want to delete the selected fingerprints message box will appear on the screen Click OK Click Close Do you want to quit is displayed Click OK It will be returned to the TOSHIBA Fingerprint Utility main menu Windows Logon via Fingerprint Authentication In place of the usual Windows logon by ID and password fingerprint authentication also allows logon to Windows User s Manual This is useful especially when many users are using the PCs as user selection can be skipped Fingerprint Authentication Procedure 1 Start up the computer 2 The Logon Authorization screen is displayed Choose any of the enrolled fingers and swipe the fingerpri
118. ied and sets the detection level to the maximum for 10 seconds Default You can reset HDD Protection settings to factory default by first clicking Default button and then Apply button 3D Viewer This feature displays a 3D object on the screen which moves in according to tilting or vibration of the computer When HDD Protection detects computer vibration the Hard Disk Drive head is parked and the 3D object disk rotation will stop When the head is un parked the disk will begin to rotate again Click 3D Viewer button to start This 3D object virtually represents the Computer s internal Hard Disk Drive This representation may vary from the actual number of disks disk rotation head movement part size shape and direction m This feature may use a large amount of CPU and memory on some models The computer may become slow or sluggish when attempting to run other applications while the 3D Viewer is displayed m Intensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer System Recovery User s Manual There is a hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem You can also create recovery media and restore the system The following items will be described in this section m Creating Recovery Media E Restoring the pre installed software from your created Recovery Media E Restoring the pre installed software from th
119. indicator starts to glow after this period allow the battery to continue to charge for at least another twenty minutes before turning on the computer However if the indicator still does not glow the battery may be at the end of its operating life and should be replaced However if you do not believe the battery is at the end of its operating life you should speak to TOSHIBA Support Battery doesn t If you frequently recharge a partially charged power the computer battery the battery might not charge to its full as long as expected potential in these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option under Select a power plan in the Power Options User s Manual 6 6 Real Time Clock Problem The following message is displayed on the screen RTC battery is low Check system Then press F2 key Your computer will automatically power off after 1 minute and the same message will appear again the next time when it is turned on Keyboard Procedure The charge in the Real Time Clock RTC battery has run out you will need to set the date and time in the BIOS setup application by using the following steps 1 Press and hold the F2 key and then turn on the computer Release the F2 key one second after the computer is power on the BIOS setup utility will load 2 Set the date in the System Date field 3 Set the time in the System Time fie
120. information Problem Monitor does not turn on Procedure After confirming that the monitor s power switch is on you should check the connections to make sure that the power cord adaptor is firmly connected to the monitor and to a working power outlet LAN User s Manual Problem No display Display error occurs Problem Cannot access LAN Wake up on LAN does not work Procedure Try adjusting the contrast and brightness controls on the external monitor Press the function key in order to change the display priority and ensure that it is not set for the internal display only Check to see if the external monitor is connected When the external monitor is set as the primary display device in extended desktop mode it will not display when the computer wakes up from Sleep Mode if the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor may not display when turned on again If this occurs press the function key to re set the display panel and external monitor to clone mode Check that the cable connecting the external monitor to the computer is firmly atta
121. ing is only available when the ODD tray lock function is enabled Undock and Sleep Only models with a docking port support this function This tab allows you to set sleep conditions when undock Enabled If enabled the computer goes into Sleep Mode when you undock the computer Disabled If disabled the computer does not go into Sleep Mode when you undock the computer System sleep undocking operation will function under the following conditions E Select Do nothing for When I close the lid by clicking Desktop gt Desktop Assist gt Control Panel gt System and Security gt Power Options gt Choose what closing the lid does m Undock and Sleep setting is currently set to Enabled The computer s lid is closed After closing the computer lid wait a few seconds before pressing the Eject button on the port replicator otherwise the system may not go to sleep E Unexpected undocking may cause data loss on connected storage device s E After an unexpected undock there may be some delay before the system goes into sleep mode Advanced This tab allows you to set the conditions for each device or function You can enable or disable the device or function you selected for power management Disabled mode consumes less power If you disable a device or function you must re enable it before you can use it again TOSHIBA Media Player by sMedio TrueLink Please be aware of the following limitations when you use the
122. ion of video and use of video chat via the internet using specialized applications Please refer to the Web Camera Application Online Help for details E Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty Wireless Some computers in this series are equipped with communication the Wireless LAN Bluetooth antennas Some antennas computers in this series are equipped with the Wireless WAN WiMAX antennas Legal Footnote Wireless LAN For more information regarding Wireless LAN please refer to the Legal Footnotes section Stereo speakers The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system Display hinges The display hinges allow the display panel to be positioned at a variety of easy to view angles TOSHIBA The TOSHIBA Presentation button has the same Presentation button functionality as the Connect display button in the Mobility Center eco button Press this button to launch the TOSHIBA eco Utility Microphone A built in microphone allows you to import and record sounds for your application please refer to the Sound System and Video mode section for more information Touch Pad ON OFF Pressing the Touch Pad ON OFF button enables button or disables the Touch Pa
123. is only valid for EU member States Disposal of products User s Manual The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005 By participating in separate collection of products and batteries you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country please visit our website http eu computers toshiba europe com or contact your local city office or the shop where you purchased the product Disposal of batteries and or accumulators Pb Hg Cd The crossed out wheeled dust bin symbol indicates that batteries and or accumulators must be collected and disposed of separately from household waste If the battery or accumulator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled dust bin symbol By participating in separate collection of batt
124. isplay is defined according to ISO 9241 307 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure m Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes in battery time is not a defect or failure Following information is only for India The use of this symbol indicates that this product may not be treated as household waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about recycling of this product please visit our website http www toshiba india com or contact call center 1800 200 8674 These symbols may not stick depending on the country and region where you purchased User s Manual 1 7 Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC THE VC 1 AND MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR I ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS VIDEO AND OR II DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH
125. itive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction ExpressCard overheating Some ExpressCards can become hot during prolonged use which may result in errors or instability in the operation of the device in question In addition you should also be careful when you remove an ExpressCard that has been used for a long time Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort Be sure to read it before using the computer Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum DSSS Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to E The IEEE 802 11 Standard on Wireless LANs Revision a b g n or b g n as defined and approved by the Institute of Electrical and Electronics Engineers E The Wireles
126. ives a wake up packet Magic packet from the LAN m The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature E Regarding Wake up on LAN from sleep or hibernation you must check the Allow the device to wake the computer check box within the LAN Device properties This feature does not effect the Wake up on LAN from sleep or hibernation Power will be automatically turned on when a signal is received from an administrator s computer which is connected via a network The following settings can be changed when the Built in LAN is Enabled Connect the AC adaptor when using the Wake up on LAN function The battery retention time will be shorter than the times listed in this manual when this function is enabled Enabled Enables Wake up on LAN from shutdown Disabled Disables Wake up on LAN from shutdown Built in LAN This feature enables or disables the Built in LAN Enabled Enables Built in LAN functions Disabled Disables Built in LAN functions ODD Tray Lock This tab allows you to set the condition for ODD tray lock T User s Manual Enabled The ODD tray automatically locks if vibration or shock is detected when your computer is powered by battery pack Disabled Disables ODD tray lock function Set the lock time for Sets a period of time When vibration or shock ODD tray stops the ODD tray unlocks after this period of time This sett
127. ization you will be required to provide authorization information such as a User Password and if applicable the HDD SSD Password Overview about Fingerprint Single Sign On feature This is a feature that allows the user to complete the authentication for both the User BIOS Password and if applicable the HDD SSD Password and logging onto Windows using only one fingerprint authentication when booting up It is necessary to register the User BIOS Password and Windows Logon Password before using the Fingerprint Pre Boot authentication and this Fingerprint Single Sign On Feature Please use the TOSHIBA Password Utility to register your User BIOS Password If Windows Logon is not the default for your system see Manual to register your Windows Logon Password Only one fingerprint authentication is required to replace the User BIOS Password and if applicable the HDD SSD Password and the Windows Logon Password How to Enable Fingerprint Pre Boot authentication and Single Sign On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configuring the Pre Boot authentication and Single Sign On feature You should check that your fingerprint is enrolled before configuring the settings 1 2 3 gt A OSNO Logon as Administrator means a user has administrator privileges In the TOSHIBA Fingerprint Utility main menu click Run As Administrator User Account Contr
128. keep the sensor surface dry and free from water vapor Do not touch the sensor with a soiled or dirty finger as minute foreign particles of dust and dirt may scratch it Do not paste stickers or write on the sensor Do not touch the sensor with a finger or any other object which may have a build up of static electricity on it Observe the following before you place your finger on the sensor whether for fingerprint enrollment registration or recognition Wash and dry your hands thoroughly Remove static electricity from your fingers by touching any metal surface Static electricity is a common cause of sensor failures especially when the weather is dry Clean the sensor with a lint free cloth do not use detergent or any other chemicals to clean the sensor Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate m Soaked or swollen finger for example as may occur after taking a bath Injured finger Wet finger Soiled or oily finger m Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate Enroll two or more fingers Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers Check the condition of your finger any conditions which have changed since enrollment such as injury rough skin and extremely dry wet
129. l authorization is required if WAS RLAN s are used outside own premises General authorization required for network and service supply Russian Limited Federation e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight at the altitude not less than 3000m Restrictions for Use of 5470 5725MHz Frequencies in Europe Italy Luxembourg Implemented Russian Limited Federation For private use a general authorization is required if WAS RLAN s are used outside own premises General authorization required for network and service supply e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight at the altitude not less than 3000m To remain in conformance with European spectrum usage laws for Wireless LAN operation the above 2 4GHz and 5GHz channel limitations apply for outdoor usage The u
130. l LCD even if an external monitor is connected CPU This function allows you to set the processor s operating mode Dynamic CPU Frequency Mode This option allows you to configure the power saving modes associated with the processor the following settings are available Dynamically The processor s automatic clock speed switching Switchable function is enabled in use the processor s operation is automatically switched when necessary Always High The processor s automatic clock speed switching function is disabled in use the processor will always run at its highest level of power consumption and its highest speed Always Low The processor s automatic clock speed switching function is disabled in use the processor will always run at a lower level of power consumption and a low speed Boot This tab allows you to modify the boot settings Boot Priority Options This option allows you to set the priority for booting the computer Click the Up and Down buttons to adjust the priority To change the boot drive follow the steps below 1 2 D User s Manual Hold down F12 and boot the computer Release the F12 key one second after the computer is power on Use the up and down cursor keys to select the boot device you want and press ENTER If your computer does not load the Boot menu please refer to the Troubleshooting section If a Supervisor Password has been set manual boot device selection functions
131. lacing the cap The AccuPoint cap is an expendable item that should be replaced after prolonged use The spare AccuPoint cap is supplied with some models 1 2 To remove the AccuPoint cap firmly pinch the cap and pull it straight up Figure 4 2 Removing the AccuPoint cap R940 1 AccuPoint cap Position a new cap on the peg and press it into place The peg is square so be careful to align the cap s square hole with the T peg Using the Fingerprint Sensor This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints By enrolling the ID and password onto the fingerprint authentication feature it is no longer necessary to input the password from the keyboard Fingerprint feature enables you to m Logon to Windows and access a security enabled homepage through Internet Explorer E Files and folders can be encrypted decrypted and third party access to them prevented H Unlock the password protected screen saver Authentication of the User Password and if applicable the HDD SSD Password when booting up the computer Pre Boot authentication E Single Sign On feature 2 Fingerprint cannot be used in models that do not have a fingerprint module T installed How to Swipe your Finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures Align the first joint of the finger to t
132. larges the icon size on the desktop or the font sizes within one of the supported application windows E Volume down Pressing FN 3 decreases the volume in increment Volume up Pressing FN 4 increases the volume in increment ie Some features will show the toast notification at the edges of the screen 5 I Those toast notifications are disabled at factory default You can enable them in the TOSHIBA Function Key application To access it click Desktop gt Desktop Assist gt Tools amp Utilities gt TOSHIBA Function Key Windows special keys The keyboard provides two keys that have special functions in Windows the Windows Start Button key activates the Start menu while the application key has the same function as the secondary right mouse button User s Manual 4 3 This key activates the Windows Start menu E This key has the same function as the secondary right mouse button Keypad overlay User s Manual This function is supported with some models Your computer s keyboard may not have a separate numeric keypad but includes a numeric keypad overlay which functions like one this is located in the center of the keyboard with the relevant keys having grey letters at their front edge The overlay provides the same function as the numeric keypad on a standard 104 105 key enhanced keyboard Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control
133. ld 4 Press F10 a confirmation message will be displayed 5 Press the Y key the BIOS setup application will end and the computer will restart Keyboard problems can be caused by the setup and configuration of the computer please refer to the The Keyboard section for further information Problem Some letter keys produce numbers Output to screen is garbled Procedure Check that the numeric keypad overlay is not activated press the FN F11 function key and try typing again Please refer to your software s documentation to ensure that it is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are still unable to use the keyboard you should contact TOSHIBA Support Internal display panel User s Manual Apparent computer s display panel problems may be related to the computer s setup and configuration please refer to the TOSHIBA System Settings section for further information Problem No display Procedure Press the function keys to adjust the display priority and to make sure it is not set for output to an external monitor Problem Markings appear on the computer s display panel Hard Disk Drive Problem Computer does not boot from Hard Disk Drive Slow performance Optical Disc Drive Procedure These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed You s
134. lications Huse of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude gt 1 000 meters or gt 3 280 feet above sea level Huse of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or gt 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specific computer model please refer to your computer documentation or visit the TOSHIBA website at www pcsupport toshiba com for details CPU performance may also vary from specifications due to design configuration Under some conditions your computer product may automatically shut down This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions To avoid risk of lost data always make back up copies of data by periodically storing it on an external storage medium For optimum performance use your computer product only under recommended conditions Read additional restrictions in your product documentation Contact TOSHIBA technical service and support refer to TOSHIBA support section for more information 64 Bit Computing 64 bit processors are designed to take advantage of 32 and 64 bit computing 64 bit computing requires that the following hardware and software requirements are met H 64 bit Operating System H 64 bit CPU Chipset and BIOS Basic Input Output Sys
135. lick Choose what the power button does or Choose what closing the lid does 3 Click Change settings that are currently unavailable 4 Select the Hibernate check box from Shutdown settings 5 Click the Save changes button Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid In order to define these settings you can follow the steps as described below 1 Click Power Options and then click Choose what the power button does or Choose what closing the lid does 2 Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid 3 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the Hard Disk Drive After you turn off the computer and the content of memory has been saved to the Hard Disk Drive turn off the power to any peripheral devices Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge User s Manual 2 12 Chapter 3 The Grand Tour This chapter identifies the various components of the computer it is recommended that you become familiar with each before you operate the computer Legal Footnote Non applicable Icons For more information regarding Non applicable Icons please refer to the Legal Fo
136. models are equipped with a Docking port 3 Only the TOSHIBA Hi Speed Port Replicator II can be used with this J computer Do not attempt to use any other Port Replicator m Keep foreign objects out of the docking port A pin or similar object can damage the computer s circuitry Battery release latch Slide and hold this latch into its Unlock position in order to release the battery pack for removal For more detailed information on removing the battery pack please refer to Battery Memory module slot The memory module slot allows the installation a replacement and removal of additional memory module The size of the memory modules varies depending on the model The actual amount of useable system memory may be less than the installed memory modules Refer to the Additional memory module section Cooling vents The cooling vents help the processor to avoid overheating A Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth Front with the display open R930 This section shows the computer with the display panel open In order to open the display lift the display panel up and position it at a comfortable viewing angle for you User s Manual 3 29 User s Man
137. mputer is connected to a live external power source The computer will not load advanced options during startup By holding down one of the following keys during startup your computer will load advanced options as shown below Key Advanced option F2 BIOS utility F12 Boot menu 0 zero Recovery options If your computer starts to load the Operating System instead of desired advanced options follow the steps below 1 Inthe Settings charm click Power and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on 3 Follow the on screen instructions to proceed Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas m Power E Fingerprint Sensor m Keyboard m USB device E Internal display panel E eSATA device H Hard Disk Drive E Additional memory module H Optical Disc Drive E Sound system E ExpressCard E External monitor E Smart Card m LAN m Memory Media Card m Wireless LAN H Dual Pointing Device H Bluetooth Power User s Manual When the computer is not plugged into an AC power outlet the battery pack is the primary power source However your computer also has a number of other power resources including an intelligent power supply and a Real Time Clock RTC battery all of which are interrelated with any one having the ability to produce app
138. n be downloaded from Windows Store 5 24 If you have previously chosen to remove the recovery partition and are trying to create Recovery Media you will see the following message The Recovery Media Creator can not be launched because there is no recovery partition When there is no recovery partition the Recovery Media Creator cannot make Recovery Media However if you have already created a Recovery Media you can use it to restore the recovery partition If you have not created Recovery Media please contact TOSHIBA support for assistance Restoring the pre installed software from the Recovery Hard Disk Drive T User s Manual A portion of the total Hard Disk Drive space is configured as a hidden recovery partition This partition stores files which can be used to restore pre installed software in the event of a problem If you subsequently set up your Hard Disk Drive again do not change delete or add partitions in a manner other than specified in the manual otherwise you may find that space for the required software is not available In addition if you use a third party partitioning program to reconfigure the partitions on your Hard Disk Drive you may find that it becomes impossible to setup your computer Make sure that the AC adaptor is connected during the restoring process When you reinstall the Windows operating system the hard disk may be reformatted and all data may be lost Turn off you
139. n the desktop and click Catalyst Control Center In this control panel 1 Select PowerPlay under Power 2 Select Enable PowerPlay check box and then select Maximize Battery Life under Battery mode 3 Select the Enable Vari Bright check box If you want to improve the picture quality under the conditions mentioned above adjust the setting to Maximize Quality or disable this feature If you want to improve the graphics performance under the conditions mentioned above change the PowerPlay setting to Maximize Performance under Battery mode Intel Rapid Start Technology User s Manual Some computers in this series support Intel Rapid Start Technology which enables the computer to change to Hibernation Mode from Sleep Mode after a specified period of time With the Intel Rapid Start Technology the Windows can rapidly resume from Hibernation Mode and battery life will be longer than when in Sleep Mode Intel Rapid Start Technology is enabled at factory default The computer will switch to Hibernation Mode after two hours of Sleep Mode You can use BIOS Setup to enable disable the function and change the specified time setting from Sleep Mode to Hibernation Mode 1 Press and hold the F2 key and then turn on the computer Release the F2 key one second after the computer is power on the BIOS setup utility will load 2 Select Advanced Enable Disable Intel R Rapid Start Technology function 4 You can selec
140. nect the eSATA device and then reconnect the device while the computer is turned on User s Manual 4 47 A m fyou connect an eSATA device after the computer has already been turned on it will take about ten seconds for it to be recognized by the computer Do not attempt to disconnect and reconnect the drive before this period has elapsed Disconnecting an eSATA device When you have finished using an eSATA device you can follow the procedures below in order to disconnect it 1 Wait for the indicator light of an eSATA device to go out to make sure all activity has stopped 2 Click the Desktop tile and open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 3 Click an eSATA device that you want to remove 4 Carefully pull an eSATA device s eSATA USB combo connector out from within the computer s eSATA USB combo port If you disconnect an eSATA device or turn off the power while the computer is accessing the drive you may lose data or damage an eSATA device or the drive TOSHIBA Hi Speed Port Replicator Il User s Manual In addition to the ports available on the computer the TOSHIBA Hi Speed Port Replicator II also provides several kinds of ports The TOSHIBA Hi Speed Port Replicator II connects directly to the docking interface on the underside of the computer The AC adaptor connects the TOSHIBA Hi Speed Port Replicator II to a power source E You must connect the AC adaptor before you connect
141. ng 3 22 Fingerprint Sensor This sensor enables you to enroll and recognize a fingerprint For detailed information on Fingerprint Sensor refer to Using the Fingerprint Sensor Some models are equipped with a Fingerprint Sensor AccuPoint control Control buttons below the keyboard let you select buttons menu items or manipulate text and graphics designated by the on screen pointer Refer to the Using the AccuPoint section Some models are equipped with the AccuPoint control buttons The Grand Tour for R930 Front with the display closed R930 User s Manual The following figure shows the computer s front with its display panel in the closed position Figure 3 13 Front of the computer with display panel closed R930 E gt gt o ao CO OD Ti oeo 6 6 1 DC IN indicator 5 Memory media slot indicator 2 Power indicator 6 Wireless communication indicator 3 Battery indicator 7 Wireless WAN WiMAX indicator 4 Hard Disk Drive Optical Disc Drive eSATA indicator DC IN indicator The DC IN indicator normally glows green when power is being correctly supplied from the AC power adaptor However if the output voltage from the adaptor is abnormal or if the computer s power supply malfunctions this indicator will flash orange Power indicator The Power indicator normally glows green when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will flash orang
142. ng E nsert the Smart Card until it reaches the end of the Smart Card slot There will be about 2cm of the Smart Card sticking out of the Smart Card slot Do not attempt to insert it further E Always remove the Smart Card from the Smart Card slot before moving the computer E Remove the Smart Card after use Failure to follow these instructions may result in damage to the computer and or damage to the Smart Card 3 After inserting the Smart Card you should refer to its documentation and also check the configuration in Windows in order to ensure that it is correct Removing a Smart Card To remove a Smart Card follow the steps as detailed below 1 Click the Desktop tile and open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 7 E Before removing the Smart Card confirm that the Smart Card is not J working with any program or system E Be careful not to bend the Smart Card while removing it from the computer 2 Point to Smart Card and click the left Touch Pad control button 3 Grasp the Smart Card and remove it External monitor An external analog monitor can be connected to the External RGB monitor port on the computer To connect a monitor follow the steps as detailed below User s Manual 4 43 T Connecting the monitor cable 1 Connect the monitor cable to the External RGB monitor port Figure 4 18 Connecting the monitor cable to the External RGB monitor port R940 1 External
143. ns The settings or options explained here may vary depending on the model you purchased After you changed the settings a dialog box may appear to prompt you that the changes will take effect after the computer is restarted Make sure to restart your computer immediately to apply these changes Accessing TOSHIBA System Settings To run TOSHIBA System Settings click Desktop gt Desktop Assist gt Tools amp Utilities gt System Settings TOSHIBA System Settings window User s Manual The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured In addition there are also three buttons OK Cancel and Apply OK Accepts your changes and closes the TOSHIBA System Settings window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the TOSHIBA System Settings window Some options shown in grey are possible to confirm their status General This window displays the installed BIOS version date and EC version Set all settings to Return all values to the factory default settings default I User s Manual Sleep and Charge This tab allows you to set advanced features when the power of the computer is turned OFF Power OFF includes Sleep Mode Hibernation Mode or shutdown state It also displays the remaining battery capacity Sleep and Charge Your computer can supply USB bus power DC5V to th
144. nt might be dirty please refer to the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact TOSHIBA Support User s Manual Fingerprint Sensor USB User s Manual Problem Reading of the fingerprint was not successful The fingerprint cannot be read due to injuries to the finger device Procedure In this instance you should try the fingerprint reading operation again using the correct finger position please refer to Using the Fingerprint Sensor for further information Alternatively you should try the recognition process again using another enrolled finger The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition success rate may differ from user to user In this instance you should try the recognition process again using another enrolled finger However if fingerprints from all the enrolled fingers cannot be read you should instead log into the computer by using the keyboard to input the password If you are still unable to resolve the problem contact TOSHIBA Support In addition to the information in this section please also refer to the documentation supplied with your USB device Problem USB device does not
145. nt on the sensor If authentication is successful the user will be logged on to Windows m f the fingerprint authentication fails please logon using the Windows logon password E A warning message will be displayed when authentication is abnormal or authentication is not successful within a fixed duration Fingerprint Pre Boot authentication and Single Sign On feature User s Manual Overview about Fingerprint Pre Boot authentication The fingerprint authentication system can be used to replace the keyboard based User Password authentication system when booting up If you do not want to use the fingerprint authentication system for password authentication when booting up but prefer to use the keyboard based system instead follow the on screen instructions when the Fingerprint System Authentication screen is displayed This will switch the password input screen across to the keyboard based one E You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint Pre Boot authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on E When swiping your finger please ensure that you do it slowly and at a constant speed If you find that this does not improve the authentication rate you should try to adjust the speed at which the finger is swiped E fthere are any changes in the environment or settings related to author
146. nts 4 eSATA USB combo port 5 Universal Serial Bus USB 3 0 port 3 External RGB monitor port 6 HDMI out port 3 24 D DC IN 19V jack The AC adaptor connects to this jack in order to DENOV power the computer and charge its internal batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the computer Cooling vents The cooling vents help the processor to avoid overheating A Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury O External RGB monitor This port provides 15 pin analog RGB port port Please refer to External RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer estas eSATA USB combo One eSATA USB combo port which complies to port the USB 2 0 standard is provided on the left side of the computer This port has eSATA External Serial ATA function This port with the icon 4 supports the following functions m USB Sleep and Charge function m System ON CDP Charge Mode ost Universal Serial Bus One Universal Serial Bus port which complies to USB 3 0 port the USB 3 0 standard is provided on the left side of the computer The USB 3
147. o recharge the battery Orange Indicates the AC adaptor is connected and the battery is charging Green Indicates the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light S T If the battery pack becomes too hot while it is being charged the charge J will stop and the Battery indicator will go out When the battery pack s temperature falls to a normal range charging will resume this process will occur regardless of whether the computer s power is on or off DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected the following indicator conditions should be noted Green Indicates the AC adaptor is connected and is correctly supplying power to the computer Flashing orange Indicates a problem with the power supply You should initially try plugging the AC adaptor into another power outlet if it still does not operate properly you should contact TOSHIBA Support No light Under any other conditions the indicator does not light Power indicator Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted Green Indicates power is being supplied to the computer and the computer is turned on Blinking orange Indicates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this conditi
148. ol window is displayed Click Yes Swipe your finger across the fingerprint sensor Select Setting in the main menu to open the Setting window You can Select Pre Boot authentication check box if you want to use the fingerprint Pre Boot authentication feature Select Pre Boot authentication and Single Sign On check boxes if you want to use the Single Sign On feature Click Apply Save successfully is displayed Click OK Click Close Do you want to quit is displayed Click OK It will be returned to the TOSHIBA Fingerprint Utility main menu This modified configuration for fingerprint Pre Boot authentication and Single Sign On feature becomes effective the next time the system is booted up Optical disc drives The computer may be installed with a DVD Super Multi drive When the computer is accessing an optical disc the indicator on the drive glows Some models are equipped with an optial disc drive Formats The drives support the following formats User s Manual DVD Super Multi drive The drive supports the following formats CD ROM DVD ROM DVD Video CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA Addressing Method 2 DVD R DVD RW DVD R DVD RW DVD RAM DVD R DL Format1 DVD R DL 7 Some types and formats of DVD R DL and DVD R DL discs may be J unreadable Using optical disc drives The full size drive provides high pe
149. on In Sleep Mode this indicator will turn on for one second and off for two seconds User s Manual 3 39 No light Under any other conditions the indicator does not light Specifications This section summarizes the computer s technical specifications Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body The physical dimensions may vary depending on the model you purchased R950 379 w x 252 d x 20 8 25 4 h millimeters with 6 cell battery R940 341 w x 239 d x 19 9 27 6 h millimeters with 6 cell battery R930 316 w x 227 d x 18 3 26 6 h millimeters with 6 cell battery Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 20 to 80 95 F noncondensing Non operating 20 C 4 F to 60 C 10 to 90 140 F noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maximum Power Requirements AC adaptor 100 240V AC 50 or 60 Hz cycles per second Computer 19V DC User s Manual 3 40 External RGB monitor port pin assignment Pin oO A ND HA A ODN ee ea vee eee ee A WO ND O 15 I O I Input to computer Signal Name CRV CGV CBV Reserved GND GND GND GND 5V GND Reserved SDA HSYNC VSYNC SCL 6 o beooce i_eccee O eeccee 3
150. on the distance between the antenna and the user should not be less than 20cm Please refer to the computer user s manual for the details regarding antenna location The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca Caution Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range Taiwan Article 12 Without permission granted by the NCC any company enterprise or user is not allowed to change frequency enhance transmitting power or alter original characteristic as well as performance to an approved low power radio frequency devices User s Manual Article 14 The low power radio frequency devices shall not influence aircraft security and interfere legal communications If found the user shall cease operating immediately until no interference is achieved The said legal communications means radio communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation lo
151. on Mode Shut Down Mode A When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system s main screen the next time it is turned on 1 If you have entered data either save it to the Hard Disk Drive or to other storage media 2 Make sure all disk disc activity has stopped before removing the disk disc m Make sure the Hard Disk Drive Optical Disc Drive eSATA indicator is off If you turn off the power while a disk disc is being accessed you may lose data or damage the disk m Never turn off the power while an application is running Doing so could cause loss of data m Never turn off the power disconnect an external storage device or remove storage media during data read write Doing so can cause data loss 3 Click the Settings charm 4 Click Power and then select Shut down 5 Turn off any peripheral devices connected to your computer Do not turn the computer or peripheral devices back on immediately wait a short period to avoid any potential damage Restarting the computer User s Manual Certain conditions require that you reset the computer for example if m You change certain computer settings m An error occurs and the computer does not respond to your keyboard commands If you need to restart the computer there are three ways this can be achieved E Inthe Settings charm click Power and then select Restart m Press CTRL ALT and DEL simul
152. on is supported with some models Function keys let you enable or disable certain features of the computer The functions can be performed by pressing the associated function keys E Mute Pressing FN ESC turns the volume on and off m Lock Pressing FN F1 enters Lock computer mode To restore your desktop you need to log on again E Power Plan Pressing FN F2 changes the power settings Sleep Pressing FN F3 switches the system to Sleep Mode E Hibernate Pressing FN F4 switches the system to Hibernation Mode E Output Pressing FN F5 changes the active display device 3 To use a simultaneous mode you must set the resolution of the internal J display panel to match the resolution of the external display device E Brightness Down Pressing FN F6 decreases the computer s display panel brightness in individual steps E Brightness Up Pressing FN F7 increases the computer s display panel brightness in individual steps E Wireless Pressing FN F8 turns the Airplane mode on or off If no wireless communication device is installed no dialog box will appear T E Touch Pad Pressing FN F9 enables or disables the Touch Pad function Zoom Display resolution Pressing FN Space changes the display resolution E ODD Pressing FN TAB ejects the disc tray m Reduce Pressing FN 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows Enlarge Pressing FN 2 en
153. otnotes section Please handle your computer carefully to avoid scratching or damaging the T surface Short Name is defined as shown below in this manual LCD Model name Short Name 39 6cm TECRA R950 Satellite Pro R950 R950 15 6 35 6cm TECRA R940 R940 14 0 33 8cm PORT G R930 Satellite R930 R930 13 3 The Grand Tour for R950 Front with the display closed R950 The following figure shows the computer s front with its display panel in the closed position User s Manual Figure 3 1 Front of the computer with display panel closed R950 m gt ooa o ODO amp Ti o 0 C v 1 DC IN indicator 5 Memory media slot indicator 2 Power indicator 6 Wireless communication indicator 3 Battery indicator 7 Wireless WAN WiMAX indicator 4 Hard Disk Drive Optical Disc Drive eSATA indicator gt DC IN indicator The DC IN indicator normally glows green when power is being correctly supplied from the AC power adaptor However if the output voltage from the adaptor is abnormal or if the computer s power supply malfunctions this indicator will flash orange c Power indicator The Power indicator normally glows green when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will flash orange approximately two seconds on two seconds off e M Battery indicator The Battery indicator shows the condition of the battery s charge green indicates the bat
154. ou determine that an incompatible module has been installed you should follow the steps as detailed below 1 Turn off the computer 2 Disconnect the AC adaptor and all peripheral devices 3 Remove the battery pack 4 Remove the incompatible memory module 5 Install the battery and or connect the AC adaptor 6 Turn on the computer If you are still unable to resolve the problem contact TOSHIBA Support In addition to the information in this section please also refer to the documentation supplied with your audio device Problem No sound is heard Procedure Press the function keys to increase or decrease volume Check the software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly working Problem Annoying sound is heard External monitor User s Manual Procedure In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the computer please refer to Sound System and Video mode for further information Volume cannot be adjusted during Windows start up or shut down If you are still unable to resolve the problem contact TOSHIBA Support Please also refer to Operating Basics and to the documentation supplied with your monitor for further
155. our product for the first time cceeeeeseneeeeeeeeeseeeeeeeeeeeneeeens 2 3 Turning Off the POWER ccccceesseeeeeeeessseeeeseeeseeseeesnseeeesesnseseeeeensonenenes 2 8 The Grand Tour The Grand Tour for R950 2 cccccceceecececeeeeseeee ee eeeeeee eee seeeeeeeeeeeneeseeaees 3 1 The Grand Tour for R940 cccceceseecececeseeee eee eeneneneeseeseneseeeeeeseseeaeee 3 12 The Grand Tour for R930 s sid cee cece ese ee seeded envetes dairesinin aia 3 23 Internal Hardware Components scscsecececseeeeeeeeeeeeeseeeneneneeenees 3 33 Monitoring of power condition 2 cecccceeeeeeeeeee ee ee eeeeeeeeeeeeeeeeeeeeeee 3 37 SPECITICATIONS 2 254 ci sitesi ates ia enti a ae 3 40 Operating Basics The KG yBOai ie csases ceccseceiceeceeeeccateczccecsasecscedeceduesetcsesesnap cd cedsaasaeeceuecedasaees 4 1 Using the ACCUPOINE 0 0 cesses sees ee eeeeeeeeeeseeseeeeeseeneeeseeeeaseeeeeseeeeneneees 4 5 Using the Fingerprint SENSO cceccseeeeseeeeeeseeeeeeeeeeeeseeeeeeeeneeeeeees 4 6 Optical disc drives eceeceeeseseeneseeeenseeeeseeenseeeeeesnseeeeeneenseeseansnnsneeenes 4 12 TOSHIBA VIDEO PLAYER sccceseeeeeeseceeeeeeeeeseaeeseseeeeseseeeeseeeneneeees 4 18 Wireless COMMUNICATIONS cesseeeceeeeeeeeeeeeeeeeeeeeeee ee eeeeeeeeeeeeeees 4 21 Wireless WAN Device 2 cceceeeeteee cee eeeeeeeeeeeseseeaeeeeeeseeenaeeeeeeeees 4 24 LAN ohridana rassaa aderai cdisccussdec
156. pindle base 5 Push the center of the disc tray to close it Press gently until it locks into place If the disc is not seated properly when the disc tray is closed the disc might be damaged Also the disc tray might not open fully when you press the eject button Removing discs To remove the disc follow the steps as detailed below Do not press the eject button while the computer is accessing the optical disc drive Wait for the optical disc drive indicator to go out before you open the disc tray Also if the disc is spinning when you open the disc tray wait for it to stop before you remove it 1 To pop the disc tray partially open press the eject button Gently pull the disc tray out until it is fully opened A When the disc tray pops open slightly wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open 2 The disc extends slightly over the sides of the disc tray so you can grasp it Gently lift out the disc 3 Push the center of the disc tray to close it Press gently until it locks into place How to remove disc when the disc tray will not open Pressing the eject button will not open the disc tray when the computer power is off If the power is off you can open the disc tray by inserting a slender object about 15 mm such as a straightened paper clip into the eject hole near the eject button Figure 4 6 Manual release with the eject hole R940 1 Ej
157. plug shapes for the U S A and Canada the United Kingdom Australia Europe and China USA United Kingdom UL approved BS approved Australia Europe AS approved Approved by the appropriate agency 3 42 Canada China em SR f 0 LX NY A CSA approved CCC approved User s Manual 3 43 Chapter 4 Operating Basics This chapter describes the basic operations of your computer highlights the precautions that should be taken when using it The Keyboard A The computer s keyboard layouts are compatible with a 104 105 key enhanced keyboard by pressing some keys in combination all of the 104 105 key enhanced keyboard functions can be performed on the computer The number of keys available on your keyboard will depend on which country region your computer is configured for with keyboards being available for numerous languages In use there are different types of keys specifically typewriter keys function keys soft keys Windows special keys and the keypad overlay Never remove the key caps on your keyboard Doing so could cause damage to the parts under the key caps Keyboard indicators User s Manual The following figure shows the position of the CAPS LOCK indicator which shows the following conditions When the CAPS LOCK indicator glows the keyboard will produce capitals when any letter is typed Figure 4 1 CAPS LOCK indicator R940 1 CAPS LOCK indicator
158. power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working in this instance the following message will be displayed when you turn on the power RTC battery is low Check system Then press F2 key Your computer will automatically power off after 1 minute and the same message will appear again the next time when it is turned on You can change the Real Time Clock settings in the BIOS setup utility Please refer to Troubleshooting for further information 7 The RTC battery does not charge while the computer is turned off even if J the AC adaptor is attached Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions User s Manual 4 27 E Make sure the battery is securely installed in the computer before attempting to charge the battery pack Improper installation could generate smoke or fire or cause the battery pack to rupture E Keep the battery pack out of reach of infants and children It can cause injury m The lithium ion battery pack can explode if not replaced used handled or disposed of properly Dispo
159. precautions below and to note the cautions included in the text of the manual Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep Mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located at the base of the computer m Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents mg Always provide sufficient space around the computer User s Manual H Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from Dust moisture and direct sunlight Equipment that generates a strong electroma
160. ptor is not connected For more detailed information on the use and operation of the battery pack please refer to the Battery section Legal Footnote Battery Life For more information regarding Battery Life please refer to the Legal Footnotes section Underside R940 The following figure shows the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage User s Manual 3 17 Figure 3 11 The underside of the computer R940 TA i Q Q 1 Battery lock 4 Battery release latch 2 Docking port 5 Memory module slot 3 Battery Pack 6 Cooling vents Provided with some models Product appearance depends on the model you purchased Qo Battery lock Slide the battery lock to release the battery pack ready for removal Docking port This port enables connection of an optional TOSHIBA Hi Speed Port Replicator II described in Operating Basics Some models are equipped with a Docking port 7 Only the TOSHIBA Hi Speed Port Replicator II can be used with this Dl computer Do not attempt to use any other Port Replicator m Keep foreign objects out of the docking port A pin or similar object can damage the computer s circuitry Battery release latch Slide and hold this latch into its Unlock position in order to release the battery pack for removal For more detailed information on removing t
161. puter and device usage i e power settings battery temperature and recharging CPU memory backlight illumination time and temperatures for various devices The stored data uses a very small portion of the total hard disk capacity approximately 10MB or less per year This information is used to identify and provide a notification of system conditions which may effect the performance of your TOSHIBA computer It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA s authorized service providers Additionally TOSHIBA may also use this information for quality assurance analysis Subject to the use restrictions above the HDD data logged may be transferred to entities located outside of your country or region of residence e g European Union Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region Once enabled you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel Doing so will automatically delete all collected information from the HDD The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA s obligations under its standard limited warranty in any way TOSHIBA s standard limited warranty terms and limitations apply Starting the TOSHIBA PC Health Monitor T The TOSHIBA PC Health Monitor can be started using the
162. r shut it down disconnect the AC adaptor and allow it to cool down a failure to follow this instruction may result in minor heat injury H Be careful not to subject the computer to impact or shock a failure to follow this instruction could result in damage to computer computer failure or loss of data Never transport your computer with any cards installed this may cause damage to either the computer and or the card resulting in product failure E Always use a suitable carry case when transporting the computer m When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements 4 52 Heat dispersal T To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan Both of these functions are controlled through the Power Options When the processor s temperature falls within normal range the fan will be turned off and the processor operation returned to its standard speed If the processor s temperature reaches an unacceptably high level with either s
163. r computer 2 While holding down 0 zero key on the keyboard turn on your computer Release the 0 zero key one second after the computer is power on 3 A menu will be displayed from which you should follow the on screen instructions If your computer does not load the Recovery options please refer to the Troubleshooting section You can also perform the restoration through PC settings in the operating system 1 Click the Settings charm and click Change PC settings 5 25 2 Click General under PC settings 3 Select the options you desired and follow the on screen instructions Ordering Recovery Discs from TOSHIBA You can order Product Recovery discs for your notebook from the TOSHIBA Europe Backup Media Online Shop 7 Please note that this service is not free of charge 1 Visit https oackupmedia toshiba eu on the Internet 2 Follow the on screen instructions You will receive your Recovery Discs within two weeks after placing your order User s Manual 5 26 Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability however should problems occur you are able to use the procedures detailed in this chapter to help determine the cause All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place Problem solving process Resolving problems will be much easier if you observe the following guidelines
164. rating system can address 4 GB or more of system memory Battery Life Battery life may vary considerably depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication Recharge time varies depending on usage Battery may not charge while computer is consuming full power After going through many charge and discharge cycles the battery will lose its ability to perform at maximum capacity and will need to be replaced This is a normal phenomenon for all batteries To purchase a new battery pack see the accessories information that is shipped with your computer Hard Disk Drive HDD Capacity LCD User s Manual 1 Gigabyte GB means 10 1 000 000 000 bytes using powers of 10 The computer operating system however reports storage capacity using powers of 2 for the definition of 1 GB 230 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or more pre installed operating systems such as Microsoft Operating System and or pre installed software applications or media content Actual formatted capacity may vary Over a period of time and depending on the usage of the computer the brightnes
165. ray Icon Move the slider to the right to show HDD Protection icon in the Taskbar There are the following conditions for HDD Protection icon Normal TOSHIBA HDD Protection is enabled Protection TOSHIBA HDD Protection is active The hard disk drive head is in a safe position OFF TOSHIBA HDD Protection is disabled Detection Level There are four sensitivity levels in which vibrations impacts and their similar signs are detected can be set to OFF 1 2 and 3 in ascending order Level 3 is recommended for better protection of the computer However when the computer is used in a mobile environment or in other unstable conditions setting the detection level to 3 could result in frequent execution of HDD Protection which will slow down Hard Disk Drive reading and writing Set a lower detection level when the speed of Hard Disk Drive reading and writing is a priority Different detection levels can be set depending on whether the computer is used as handheld or mobile usages or whether it is used in a stable environment such as on a table in the workplace or at home By setting different detection levels for the computer depending on whether it runs 5 21 T with the AC power desktop or with batteries handheld or mobile usage the detection level automatically switches according to the power connection mode Detection Level Amplification When the AC adaptor is disconnected HDD Detection assumes that the computer will be carr
166. re a high level of security H Authentication prevents access to critical data and makes it impossible to falsify the origin of a message Encryption prevents eavesdropping and maintains link privacy 4 23 Wireless WAN Device Some computers in this series are equipped with the Wireless WAN device This device gives you the ability for a high speed connection to the Internet corporate intranet and your email while you are away from the office Installing a SIM Card User s Manual To install a SIM card follow the steps as detailed below 1 Click Power in the Settings charm and then click Shut down while holding down the SHIFT key ensure that the Power indicator is off 2 Remove the AC adaptor and all cables and peripherals connected to the computer Close the display panel 4 Turn the computer upside down and remove the battery pack refer to Replacing the battery pack section if required Locate the SIM card slot 6 Slide your SIM card into the SIM card slot with the metal connectors facing up p a Figure 4 7 Installing the SIM Card R940 1 SIM Card 2 SIM Card Slot Product appearance depends on the model you purchased E Never allow metal objects such as screws staples and paper clips to enter the computer Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious inju
167. re to use new network name Wireless LAN T User s Manual The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE802 11 Wireless LAN standard E Frequency Channel Selection of 5GHz for IEEE 802 11a or and IEEE802 11n E Frequency Channel Selection of 2 4GHz for IEEE 802 11b g or and IEEE802 11n E Roaming over multiple channels E Card power management m Wired Equivalent Privacy WEP data encryption based on an 128 bit encryption algorithm m Wi Fi Protected Access WPA The transmission speed over the Wireless LAN and the distance over which the Wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and 4 21 User s Manual configuration client design and software hardware configurations The transmission rate described is the theoretical maximum speed as specified under the appropriate standard the actual transmission speed will be lower than the theoretical maximum speed Setting 1 Please make sure that the Wireless Communication function is on 2 Click Desktop gt Desktop Assist gt Control Panel gt Network and Internet gt Network and Sharing Center 3 Click Set up a new connection or network 4 Follow the wizard You will need the name of the wireless network together with security settings Consult th
168. reviously working on You can specify within the Power Options To access it click Desktop gt Desktop Assist gt Control Panel gt System and Security gt Power Options T Do not put any magnetic objects close to this switch as they may cause the J computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled User s Manual 3 32 Internal Hardware Components T User s Manual This section describes the internal hardware components of your computer The actual specifications may vary depending on the model you purchased CPU The processor type varies depending on model To check which type of processor is included in your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop gt Desktop Assist gt Support amp Recovery gt PC Diagnostic Tool Legal Footnote CPU For more information regarding CPU please refer to the Legal Footnotes section Hard Disk Drive or The size of the hard disk drive varies depending Solid State Drive on the model To check which type of HDD SSD is included in your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop gt Desktop Assist gt Support amp Recovery gt PC Diagnostic Tool Please note that part of the hard disk s overall capacity is reserved as administration space m n this manual the word HDD or Hard disk drive also refers to the SSD unless otherwise stated
169. rformance execution of disc based programs You can run either 12 cm 4 72 or 8 cm 3 15 discs without an adaptor 2 Use the DVD playback application to view DVD Video discs T If you have an optical disc drive refer to the Writing discs section for precautions on writing to discs To load discs follow the steps as detailed below 1 When the computer s power is on press the eject button to open the disc tray slightly 2 Grasp the disc tray gently and pull until it is fully opened Figure 4 4 Pressing the eject button and pulling the disc tray open R940 1 Eject button 2 Disc tray User s Manual 4 13 T User s Manual 3 Lay the disc label side up in the disc tray Figure 4 5 Inserting a disc R940 1 Laser lens When the disc tray is fully opened the edge of the computer will cover the disc tray slightly Therefore you will need to turn the disc at an angle when you place it in the disc tray After seating the disc however make sure it lies flat E Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment m Prevent foreign objects from entering the drive Check the surface of the disc tray especially the area behind the front edge of the disc tray to make sure there are no such objects before closing the drive 4 Press gently at the center of the disc until you feel it click into place The disc should lie below the top of the spindle flush with the s
170. rint Sensor 9 Power button 18 AccuPoint control buttons Provided with some models Product appearance depends on the model you purchased Display screen 35 6cm 14 0 LCD screen 16 million colors configured with the following resolution m HD 1600 horizontal x 900 vertical pixels HD 1366 horizontal x 768 vertical pixels Please be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen will be somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries Legal Footnote LCD For more information regarding LCD please refer to the Legal Footnotes section User s Manual 3 20 T User s Manual Microphone Web Camera LED Web Camera A built in microphone allows you to import and record sounds for your application please refer to the Sound System and Video mode section for more information The Web Camera LED glows when the Web Camera is operating Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool Enables the transmission of video and use of video chat via the internet using specialized applications Please refer to the Web Camera Application Online Help for details E Do not point the web camera directly at the sun Do not touch or
171. rmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are Radio Regulatory Information User s Manual encouraged to ask for authorization to use the Wireless device prior to turning on the equipment The Wireless device is must be installed and used in strict accordance with the manufacturer s instructions as described in the user documentation that comes with the product This product complies with the following radio frequency and safety standards Europe Restrictions for Use of 2400 0 2483 5MHz Frequencies in Europe France Italy Luxembourg Norway Russian Federation Outdoor use limited to 10mW e i r p within the band 2454 2483 5MHz Implemented Implemented Military Radiolocation use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required General authorization required for network and service supply This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny Alesund Only for indoor applications Restrictions for Use of 5150 5350MHz Frequencies in Europe Italy Luxembourg Implemented For private use a genera
172. rs light if so which ones what color are they and do they stay on or blink Write down what you see Do you hear any beeps if so how many are they long or short and are they high pitched or low pitched In addition is the computer making any unusual noises Write down what you hear Record your observations so you can describe them in detail to TOSHIBA Support Software The problems may be caused by your software or disk If you cannot load a software package the media may be damaged or the program might be corrupted in these instances try loading another copy of the software if possible If an error message appears while you are using a software package you should refer to the documentation supplied with it as this will usually include a problem solving section or a summary of error messages Next you should check any error messages against the operating system documentation A Hardware If you cannot find a software problem you should then check the setup and configuration of your hardware First run through the items in the preliminary checklist as described previously then if you still cannot correct the problem try to identify the source the next section provides checklists for individual components and peripherals Before using a peripheral device or application software that is not an authorized TOSHIBA part or product make sure the device or software can be used with your computer Use of incompatible devic
173. rtially inserted in the slot Press the card until you hear it click into place H Set the write protect switch to the lock position if you do not want to record data E Memory cards have a limited lifespan so it is important to backup important data E Do not write to a card if the battery power is low Low power could affect writing accuracy E Do not remove a card while read write is in progress For more details on using memory cards see manuals accompanying the cards 4 39 User s Manual About the write protect The memory media cards have a function for protect H SD Card SD memory card SDHC memory card and SDXC memory card E Memory Stick Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo Memory Stick Micro Set the write protect switch to the lock position if you do not want to record data Inserting a memory media The following instructions apply to all types of supported media devices To insert a memory media follow the steps as detailed below 1 Turn the memory media so that the contacts metal areas are face down 2 Insert the memory media into the memory media slot on the side of the computer 3 Press the memory media gently to ensure a firm connection is made Figure 4 16 Inserting a memory media R940 1 Memory media slot 2 Memory media m Make sure memory media is oriented properly before you insert it If you insert the media in wrong direction you may not be
174. rtially out of the computer 4 Grasp the ExpressCard and remove it 5 Insert the Dummy card into the ExpressCard slot When you do not use an ExpressCard please be sure to insert a Dummy card Smart Card A Smart Card is a credit card sized plastic card An extremely thin integrated circuit IC chip is embedded into the card on which information can be recorded These cards can be used for a wide variety of applications including telephone related and electronic monetary payments This section contains information on the proper use of the Smart Card slot and it is strongly recommended that you read it before operating the computer Some models are equipped with a Smart Card slot Your computer supports ISO7816 3 asynchronous cards support protocols are T 0 and T 1 with a working voltage of 5V User s Manual 4 42 Inserting a Smart Card The Smart Card slot is located on the side of the computer The Windows hot install feature allows you to insert a Smart Card while the computer is turned on To install a Smart Card follow the steps as detailed below 1 Insert the Smart Card into the Smart Card slot with the metal connectors facing up 2 Press the Smart Card gently to ensure a firm connection is made The computer will identify the Smart Card and display an icon in the Windows Taskbar E When inserting a Smart Card into the Smart Card slot make sure to confirm that the card is oriented correctly before inserti
175. ructions for enrollment operation screen is displayed Carefully read them and then click Next The scanning practice screen is displayed You are able to practice swiping three times your finger to ensure you use the correct method When you have finished practicing swiping your finger click Next Swipe three times with the same finger If scanning of fingerprint succeeds Enrollment succeeded Do you want to save this fingerprint message box will appear Click OK The following message will be displayed Its strongly recommended you enroll one more fingerprint Click OK and repeat Step 3 4 5 and 6 with another finger It is strongly recommended that you register 2 or more fingerprints You cannot enroll the same fingerprint more than once even on a different user account Delete the Fingerprint Data Saved fingerprint data is stored in special non volatile memory inside the fingerprint sensor Therefore if you give the computer to someone else or dispose of it in any way the following process is recommended to delete your fingerprint information Delete the fingerprint data for the currently logged in user 1 2 In the TOSHIBA Fingerprint Utility main menu select Fingerprint Enroll In the Fingerprint Enroll window it enables you to delete the fingerprint data for the currently logged in user Click an enrolled finger you want to delete Do you want to delete message box will appear on the screen and then cl
176. ry E Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems A Press the SIM card gently until it clicks into place 8 Install the battery pack refer to Replacing the battery pack section if required 9 Turn your computer over 4 24 Removing a SIM Card LAN User s Manual To remove the SIM card follow the steps as detailed below 1 2 oOo Bb amp A Click Power in the Settings charm and then click Shut down while holding down the SHIFT key ensure that the Power indicator is off Remove the AC adaptor and all cables and peripherals connected to the computer Close the display panel Turn the computer upside down and remove the battery pack Locate the SIM card slot Press the SIM Card gently and release it It pops out of the slot Figure 4 8 Removing the SIM Card R940 z p S j tt Er tan A l g g 1 SIM Card Product appearance depends on the model you purchased Grasp the SIM Card and remove it Install the battery pack and turn your computer over The computer has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T This section describes how to connect disconnect to a LAN Do not install or remove a memory module while Wake up on LAN is en
177. s 3 Indication for Bluetooth The indication shown below appears on this equipment Br S 0 Oe 2 4FH1 p 2 4 This equipment uses a frequency of 2 4 GHz FH This equipment uses FH SS modulation 1 The interference range of this equipment is less than 10 m r This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is impossible to avoid the band of mobile object identification systems 4 About the JEITA 5GHz Wireless LAN supports W52 W53 W56 Channel IEEE802 11b g n IEEE802 11a n W56 Device Authorization User s Manual This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Telecommunications Business Law of Japan Intel Centrino Wireless N 2200 Wireless LAN The Name of the radio equipment 2200BNHMW DSP Research Inc Approval Number D111209003 Intel Centrino Wireless N 6205 a b g n a b g Wireless LAN The Name of the radio equipment 62205ANHMW DSP Research Inc Approval Number D100944003 Intel Centrino Wireless N 2230 Wireless LAN and Bluetooth The Name of the radio equipment 2230BNHMW DSP Research Inc Approval Number D111287003 1 21 m Atheros AR938x Wireless Network Adapter a b g n a b g Wireless LAN The Name of the radio equipment AR5BHB116 DSP Research Inc Approval Number D10113
178. s Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Bluetooth wireless technology Interoperability User s Manual Bluetooth Cards are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to H Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group i Please note that it is not possible to confirm the operation of all functions of all Bluetooth devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly CAUTION about Wireless Devices A The wireless devices have not completed verification of connection and operation with all devices which are using the Wireless LAN or Bluetooth radio technology Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off either one
179. s of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen 1 25 Graphics Processing Unit GPU Graphics processing unit GPU performance may vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared System Memory Shared System Memory will vary depending on system memory size and other factors Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration and client design and software hardware configurations The actual transmission speed will be lower than the theoretical maximum speed Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media Messages User s Manual Messages are used in this manual to bring important information to your attention Eac
180. s section explains how to remove and install the battery pack and begins with the removal process which is detailed through the following steps Do not remove the battery pack while the computer is in Sleep Mode Data is stored in RAM so if the computer loses power it could be lost In Hibernation Mode data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed Wait for the Hard Disk Drive Optical Disc Drive eSATA indicator to go out Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries 4 31 Removing the battery pack To remove a discharged battery follow the steps as detailed below 1 Save your work 2 Click Power in the Settings charm and then click Shut down while holding down the SHIFT key ensure that the Power indicator is off 3 Remove all cables and peripherals that are connected to the computer 4 Close the display panel and turn the computer upside down Slide the battery lock into its unlock q position 6 Slide and hold the battery release latch to disengage the battery pack and then lift it up to remove it from the computer Figure 4 10 Releasing the battery pack R940 a 1 Battery lock 3 Battery pack 2 Battery release latch Installing the battery pack To install a battery pack follow the steps as de
181. se of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as replacements The computer s RTC battery is a Ni MH battery and should be replaced only by your dealer or by a TOSHIBA service representative The battery can explode if not properly replaced used handled or disposed Dispose of the battery as required by local ordinances or regulations Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack performance might deteriorate and the battery life might be shortened m Never install or remove the battery pack without first turning off the power and disconnecting the AC adaptor Never remove the battery pack while the computer is in Sleep Mode Data could be lost Never remove the battery pack while the Wake up on LAN function is enabled Data will be lost Before you remove a battery pack disable the Wake up on LAN function Charging the batteries User s Manual When the power in the battery pack becomes low the Battery indicator will flash orange to indicate that only a few minutes of battery power remain If you continue to use the computer while the Battery indicator flashes the computer will enable Hibernation Mode so that you do not lose any data and automatically turn itself off You must recharge a battery pack when it becomes discharged Procedures To recharge a batter
182. se refer to the Troubleshooting section In the BIOS setup screen select Advanced gt System Configuration gt Boot Mode gt UEFI Boot Default If you set the Boot Mode as CSM Boot the recovery media created by Recovery Media Creator will NOT be able to restore If you create a recovery image using advanced recovery tools from Control Panel please also make sure to use the default Boot Mode option UEFI Boot in the BIOS setup utility before restoring Load the Recovery Media into the Optical Disc Drive or insert the recovery USB Flash Memory into one available USB port Turn off the computer s power While holding down the F12 key on the keyboard turn on your computer Release the F12 key one second after the computer is power on Use the up and down cursor key to select the appropriate option from the menu according to your actual recovery media Please refer to the Boot Priority Options section for further information A menu will be displayed from which you should follow the on screen instructions If your computer does not load the Boot menu please refer to the Troubleshooting section When drivers utilities are installed you can setup the respective drivers utilities from the following place To open the setup files Click Desktop gt Desktop Assist gt All Programs gt TOSHIBA gt Applications and Drivers TOSHIBA Media Player by sMedio TrueLink application is not included in the setup files above but ca
183. ser should use the wireless LAN utility to User s Manual 1 18 User s Manual check the current channel of operation If operation is occurring outside of the allowable frequencies for outdoor use as listed above the user must contact the applicable national spectrum regulator to request a license for outdoor operation Canada Industry Canada IC This device complies with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of this device The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met USA Federal Communications Commission FCC This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Refer to the FCC information section for the detailed information Caution Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits Nevertheless the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized In the usual operating configurati
184. splayed properly Computer Handling This section explains computer handling and maintenance User s Manual 4 51 Cleaning the computer A To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it E Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage Clean the plastics of the computer using a slightly water dampened cloth m You can clean the display screen by spraying a small amount of glass cleaner onto a soft clean cloth and then wiping the screen gently with the cloth Never spray cleaner directly onto the computer or let liquid run into any part of it Never use harsh or caustic chemical products to clean the computer Moving the computer User s Manual While the computer is designed for flexible day to day usage you should exercise a few simple precautions when moving it in order to help ensure trouble free operation E Make sure all disk disc activity has ended before moving the computer E Turn off shut down the computer m Disconnect the AC adaptor and all peripherals before moving the computer m Close the display panel Do not pick up the computer by its display panel Before carrying your compute
185. st five minutes of operating time continue operating until the battery pack is fully discharged however if the Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN indicator should glow green and the Battery indicator should glow orange to indicate that the battery pack is being charged however in the event that DC IN indicator does not glow this indicates that power is not being supplied check the connections for the AC adaptor and the power cord 5 Charge the battery pack until the Battery indicator glows green If you have extra battery packs rotate their use If you will not be using the system for an extended period for example for more than one month remove the battery pack from the computer Store spare battery packs in a cool dry place out of direct sunlight Replacing the battery pack A User s Manual Please be aware that the battery pack is classified as a consumable item The operating life of the battery pack will gradually reduce through repeated charging and discharging and will need to be replaced when it reaches the end of its operating life In addition to this you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time Thi
186. t be restricted when a user logs on with the User Password To set a Supervisor Password Desktop gt Desktop Assist gt Tools amp Utilities gt Supervisor Password This utility lets you do the following H Register or delete the Supervisor Password m Specify restrictions for general users Starting the computer by password T A A User s Manual If you have already registered a user password there is one way to start the computer E Enter the password manually The password is necessary only if the computer was shut down in Hibernation mode or boot mode It is not needed in Sleep mode and Restart To enter a password manually follow the steps as detailed below 1 Turn on the power as described in the Getting Started section The following message will appear in the screen Password At this point the function keys do not work They will function after you enter the password 2 Enter the Password 3 Press ENTER If you enter the password incorrectly three times in a row or if you don t enter the password within 1 minute the computer shuts off In this case some features that can power on the computer automatically Wake up on LAN Task Scheduler etc may not work You must turn the computer back on to retry password entry TOSHIBA System Settings T This section explains how to use the TOSHIBA System Settings to configure your computer and provides information on settings for various functio
187. t the period of time from Sleep Mode to Hibernation Mode using Rapid Start Entry after If the Immediately option is selected the computer will switch to Hibernation Mode immediately after your computer goes into the Sleep Mode pa E When Intel Rapid Start Technology is enabled switching from Sleep Mode to Hibernation Mode consumes power When you carry your computer aboard on an aircraft or in places where electronic devices are regulated or controlled always power off your computer 3 36 When Intel Rapid Start Technology is enabled Wake up on LAN Wake up on USB or Wake up from Sleep Mode automatically functions are not available when the computer has been switched from Sleep Mode to Hibernation Mode The Windows cannot be restored normally if the battery is exhausted when the computer is moving from Sleep Mode to Hibernation Mode E The partition allocation on the Solid State Drive for the Intel Rapid Start Technology cannot be deleted even if Intel Rapid Start Technology is disabled Intel Rapid Start Technology can be used only for Windows 8 E Intel Rapid Start Technology cannot be used in models that do not equipped with a Solid State Drive E The Windows restore time from Hibernation Mode depends on the amount of system memory used in the computer E After an additional memory module is installed the computer may not switch to Hibernation Mode normally by using Intel Rapid Start Technology
188. ta loss from this product caused by disturbances generated by other devices or machines in the near surrounding area Therefore TOSHIBA strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non approved working environments before use In the case of automobiles or aircraft the manufacturer or airline respectively should be asked for permission before use of this product Furthermore for general safety reasons the use of this product in environments with explosive atmospheres is not permitted VCCI Class B Information COMES QIABERKNHAE CT CORBIS RE CH FAS SCeeBWELCWETA CORBMNISAPTLE VAL SIS RICE CRA SNS VBE SSROTCEMHVET WRAAE TELL RY RUSL TEAL VCCI B Canadian regulatory information Canada only This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications Note that Canadian Department of Communications DOC regulations provide that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la class B respecte toutes les exgences du R glement sur le mat riel brouileur du Canada User s Manual 1 5 Following information
189. tailed below Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries 1 Insert the battery pack as far as it will go into the computer 2 Ensure that the battery pack is securely in place and the battery lock is in its locked position 3 Turn your computer over Additional memory module You can install additional memory into the computer in order to increase the amount of system memory that is available This section describes how to install and remove optional memory modules User s Manual 4 32 H You should place a mat beneath the computer in order to prevent the computer s lid from becoming scratched or damaged when you are installing replacing the memory module In this instance you should avoid mats that are made of materials that hold or generate static electricity E When installing or removing a memory module you must ensure that you do not touch any other internal areas of the computer m Use only memory modules approved by TOSHIBA E Do not try to install or remove a memory module under the following conditions a The computer is turned on b The computer was shut down in either Sleep or Hibernation Mode c Wake up on LAN is enabled d The wireless communication function is on e Sleep and Charge function is enabled Be careful not to let screws or other foreign matter fall into the
190. taneously once to display the menu window and then select Restart by clicking the power icon l in the lower right corner E Press the power button and hold it down for five seconds Once the computer has turned itself off wait between ten and fifteen seconds before turning the power on again by pressing the power button Sleep Mode User s Manual If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode In this mode data is maintained in the computer s main memory so that when you turn on the power again you can continue working right where you left off When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled always completely shut down the computer This includes turning off any wireless communication functionalities and cancelling settings that reactivate the computer automatically such as a timer recording function Failure to completely shut down the computer in this way could allow the operating system to reactivate and run pre programmed tasks or preserve unsaved data which could interfere with aviation or other systems possibly causing serious injury Before entering Sleep Mode be sure to save your data E Do not install or remove a memory module while the computer is in Sleep Mode The computer or the memory module could be damaged E Do not remove the batt
191. tely secure or error free or that it will accurately screen out unauthorized users at all times TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition success rate may differ from user to user Setup Fingerprint Registration T User s Manual Please use the following procedure when first using fingerprint authentication Qa In use the fingerprint authentication system will use the same username and password as defined within the Windows operating system If no Windows password has been configured you must do this before starting the fingerprint registration process This sensor has the memory space for at least twenty fingerprint patterns You might be able to register more fingerprint patterns depending on the sensor memory usage Click Desktop gt Desktop Assist gt Tools amp Utilities gt Fingerprint Utility The Enroll screen is displayed Enter the current account password into the Windows Password field If no Windows password has been configured you will be asked to configure the new logon password Then click Next Click the non enrolled finger you want to register and then click Next The inst
192. tem H 64 bit Device drivers H 64 bit applications Certain device drivers and or applications may not be compatible with a 64 bit CPU and therefore may not function properly Memory Main System User s Manual Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities The amount of main system memory allocated to support graphics may vary depending on the graphics system applications utilized system memory size and other factors 1 24 If your computer is configured with more than 3 GB memory the memory might be displayed as approximately 3 GB only depending on the computer s hardware specifications This is correct because the operating system usually displays the available memory instead of the physical memory RAM built into the computer Various system components like the video adapter s GPU and PCI devices like Wireless LAN etc require their own memory space Since a 32 bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory It is a technical limitation that the overlapped memory is not available to the operating system Even though some tools might display the actual physical memory built into your computer the memory available to the operating system will still be approximately 3 GB only Computers configured with a 64 bit ope
193. tereo headphones The integrated sound system provides support for the computer s internal speakers and microphone as well as allowing an external microphone and headphones to be connected via the appropriate jacks Right side R940 User s Manual The following figure shows the computer s right side Figure 3 9 The right side of the computer R940 la ee 1 Smart Card slot 5 Universal Serial Bus USB 3 0 port 2 Optical disc drive 6 LAN jack 3 ExpressCard slot 7 Security lock slot 4 Memory media slot Provided with some models Product appearance depends on the model you purchased A User s Manual Smart Card slot Optical disc drive This slot allows you to install a Smart Card device Some models are equipped with a Smart Card slot The computer may be configured with an optical disc drive 2 6GB and 5 2GB DVD RAM media cannot be read from or written to ExpressCard slot Memory media slot Universal Serial Bus USB 3 0 port LAN jack This slot allows you to install a single ExpressCard 34 device Some models are equipped with a ExpressCard slot This slot lets you insert an SD SDHC SDXC memory card miniSD microSD Card and MultiMediaCard Refer to the Memory media section for more information One Universal Serial Bus port which complies to the USB 3 0 standard is provided on the right side of the computer The USB 3 0 port is compliant
194. tery is fully charged orange indicates the battery is charging and flashing orange indicates a low battery condition Please refer to the Monitoring of power condition section for more information on this feature o Hard Disk Drive The Hard Disk Drive Optical Disc Drive Optical Disc Drive eSATA indicator blinks green whenever the eSATA indicator computer is accessing the built in hard disk drive optical disc drive or eSATA device Memory media slot The Memory media slot indicator blinks green D indicator when the computer is accessing the memory media slot User s Manual 3 2 K Wireless communication indicator Y Wireless WAN WiMAX i indicator Left side R950 The following figure shows the computer s left side Figure 3 2 The left side of the computer R950 The Wireless communication indicator glows orange when the Wireless functions are turned on Some models are equipped with Wireless functions The Wireless WAN WiMAX indicator glows blue when the Wireless WAN WiMAX functions are turned on In some models the indicator will glow and blink in order to indicate the connection status of the Wireless WAN WiMAX function Some models are equipped with a Wireless WAN WIiMAX function O VURRGI00R8 o F o 1 DC IN 19V jack 5 Universal Serial Bus USB 3 0 port 2 Cooling vents 6 Memory media slot 3 External RGB monitor port 7 ExpressCard slot or Smart Card
195. th the computer and details how to start them For further information on their operation you may refer to each utility s online manual help files or README TXT file if applicable All the utilities described here can be accessed from Desktop gt Desktop Assist The Desktop Assist is located in the taskbar of the Desktop User s Manual Furthermore some utilities can also be launched from Start screen and desktop shortcut TOSHIBA Desktop Assist TOSHIBA PC Diagnostic Tool TOSHIBA Password utility TOSHIBA System Settings TOSHIBA Desktop Assist is a graphical user interface that provides access to specific tools and TOSHIBA utilities and applications that make the use and configuration of the computer easier To access this utility click Desktop gt Desktop Assist Desktop Assist is located in the taskbar of the Desktop The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer s built in hardware devices to be tested For details on TOSHIBA PC Diagnostic Tool see the help file This utility allows you to set a password in order to restrict access to the computer This utility allows you to customize your hardware settings according to the way you work with the computer and the peripherals you use TOSHIBA VIDEO PLAYER TOSHIBA eco Utility TOSHIBA Blu ray Disc Player TOSHIBA Media Player by sMedio TrueLink User
196. th the USB specifications In those cases use a USB port without USB Sleep and Charge function or disable System ON CDP Charge Mode It is recommended that AC adaptor be connected to the computer while using the System ON CDP Charge Mode When your computer battery capacity is too low to continue System ON CDP Charge Mode may not work In those cases connect the AC adaptor and reboot the computer Never use USB cables not supporting this feature when System ON CDP Charge Mode DC5V 1 5A is enabled Always use the USB cable that was included with your USB device When System ON CDP Charge Mode or USB Sleep and Charge function is enabled the USB Wakeup function will not work In that case use a USB port without USB Sleep and Charge function or disable both System ON CDP Charge Mode and USB Sleep and Charge function SATA This tab allows you to set conditions for SATA eSATA This feature allows you to enable disable the eSATA port User s Manual Enabled Enables the eSATA port Disabled Disables the eSATA port in order to save power SATA Interface setting This feature allows you to set SATA interface setting Performance Let HDD SSD work with maximum performance Battery life Let HDD SSD work with battery life mode If this setting is selected this caused performance down LAN Wake up on LAN This feature lets the computer s power be turned on from shutdown when it rece
197. the USB 3 0 standard is provided on the right side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices ot Universal Serial Bus One Universal Serial Bus port which complies to USB 2 0 port the USB 2 0 standard is provided on the right side of the computer User s Manual esata e 4 eSATA USB combo One eSATA USB combo port which complies to port the USB 2 0 standard is provided on the right side of the computer This port with the icon 4 supports the following functions m USB Sleep and Charge function E System ON CDP Charge Mode Optical disc drive The computer may be configured with an optical disc drive ie 2 6GB and 5 2GB DVD RAM media cannot be read from or written to os LAN jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Refer to Operating Basics for details m Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction EOE Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer ie Please note that it is not possible to confirm the operation of all functions of T all USB devices that are available In
198. this feature to allow you to turn off power to the computer without exiting from your software Data is maintained in the computer s main memory so that when you next turn on the power you can continue working right where you left off Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software The contents of main memory are automatically saved to the Hard Disk Drive so that when you next turn the power on again you can continue working right where you left off Refer to the Turning off the power section for more details USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports For example if a mouse or USB keyboard is connected to a USB port clicking the mouse button or pressing the keyboard will wakeup the computer TOSHIBA HDD This feature uses the acceleration sensor built in Protection the computer to detect vibration and shocks and automatically moves the hard disk drive s read write head to a safe position in order to reduce the risk of damage that could be caused by head to disk contact Refer to the Using the Hard Disk Drive HDD Protection section for more details TOSHIBA Password utility Sy The TOSHIBA Password utility provides two levels of password security User and Supervisor Passwords set by the TOSHIBA Password utility function are different from the Windows password Us
199. to a TOSHIBA Hi Speed Port Replicator II E When a TOSHIBA Hi Speed Port Replicator II is connected to the computer you can not use the following computer s ports LAN jack DC IN 19V jack and External RGB monitor port E When connecting an AC Adaptor to the TOSHIBA Hi Speed Port Replicator II use only the AC Adaptor included with TOSHIBA Hi Speed Port Replicator II Do not use the computer s AC Adaptor E When the replicator is docked booting from USB 3 0 ports may be not available To check whether your computer supports booting from USB 3 0 please contact TOSHIBA support for assistance E Refer to the TOSHIBA Hi Speed Port Replicator II User s Manual for more details 4 48 Security lock A security locks enable you to anchor your computer a desk or other heavy object in order to help prevent unauthorized removal or theft The computer has a security lock slot on its right side into which you can attach one end of the security cable while the other end attaches to a desk or similar object The methods used for attaching security cables differ from product to product Please refer to the instructions for the product you are using for more information Connecting the security lock In order to connect a security cable to the computer follow the steps as detailed below 1 Turn the computer so its right side faces you 2 Align the security cable with the lock slot and secure it in place Figure 4 21 Security lock R940
200. tten by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com The implementation was written so as to conform with Netscapes SSL This library is free for commercial and non commercial use as long as the following conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA Ihash DES etc code not just the SSL code The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh cryptsoft com Copyright remains Eric Young s and as such any Copyright notices in the code are not to be removed If this package is used in a product Eric Young should be given attribution as the author of the parts of the library used This can be in the form of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the
201. ual Figure 3 18 The front of the computer with the display panel open R930 1 Display screen 2 Web Camera 3 Web Camera LED 10 Touch Pad ON OFF button 11 Fingerprint Sensor 12 Touch Pad control buttons 4 Wireless communication antennas 13 Touch Pad not shown 5 Stereo speaker 6 Display hinge 14 Keyboard 15 Display hinge 7 TOSHIBA Presentation button 16 Power button 8 TOSHIBA eco button 9 Microphone 17 LCD Sensor switch not shown 18 Stereo speaker Provided with some models Product appearance depends on the model you purchased Display screen Legal Footnote LCD 33 8cm 13 3 LCD screen 16 million colors configured with the following resolution m HD 1366 horizontal x 768 vertical pixels Please be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen will be somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries For more information regarding LCD please refer to the Legal Footnotes section Web Camera LED The Web Camera LED glows when the Web Camera is operating 3 30 i w X 9 9 User s Manual Web Camera Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool Enables the transmiss
202. ule cover Product appearance depends on the model you purchased User s Manual 4 34 7 Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place Figure 4 12 Seating the memory module R940 1 Notch 3 Slot A 2 Slot B Product appearance depends on the model you purchased AN Never allow metal objects such as screws staples and paper clips to enter the computer Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems 1 E The slot A is reserved for the first memory module Use the slot B for 5 expanded memory If only one module is installed use the slot A E Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the module into the connector firmly if you find it difficult to install the memory module gently prise the locking tabs outwards using the tip of your finger Please also ensure that you hold the memory module along its left and right hand edges the edges with the grooves in User s Manual 4 35 8
203. urrent Mode 2 0A Mode Using the following procedure to find a suitable mode from Auto Mode to High Current Mode for your USB device to charge Do not use High Current Mode when your USB devices do not support High Current Mode 2 0A Mode This function may not be able to be used with some connected external devices even if the appropriate mode is selected In this situation disable and stop using this function While using High Current Mode your computer can supply USB bus power DC5V 2 0A to the compatible ports while the computer is turned off Some external devices cannot use High Current Mode 2 0A Mode As for the specifications of the external devices please contact the device s manufacture or check the specifications of the external device thoroughly before use It is recommended that AC adaptor be connected to the computer while using High Current Mode Never use USB devices and cables not supporting this feature when High Current Mode is used Always use the USB cable that was included with your USB device Function under Battery Mode This utility can be used to enable disable USB charge under battery mode Move the slider to enable or disable this function Enabled Enables Sleep and Charge function under battery mode User s Manual Disabled Enables Sleep and Charge function only when the AC adaptor is connected Lower limit of Specifies the lower limit of remaining battery life remaining battery life
204. uter 4 52 Cooling vents 3 3 3 8 3 14 3 19 3 25 3 29 DC IN indicator 3 2 3 12 3 23 DC IN indicator 3 39 Display automatic power off 5 5 hinges 3 11 3 22 3 31 opening 2 5 screen 3 9 3 20 3 30 Display controller 3 34 Documentation list 2 1 Dual Pointing Device AccuPoint 4 5 Touch Pad 6 10 DVD Super Multi drive using writing Equipment checklist 2 1 eSATA device problems ExpressCard inserting 4 41 removing 4 42 External monitor problems 6 16 External RGB monitor 3 14 3 25 Index 1 User s Manual Fingerprint Sensor problems 6 12 FN 1 reduce 4 3 FN 2 enlarge 4 3 FN 3 Volume down 4 3 FN 4 Volume up 4 3 FN ENTER 4 2 FN ESC Mute 4 2 FN F1 Lock 4 2 FN F10 Arrow mode 4 2 FN F11 Numeric mode 4 2 FN F12 ScrLock 4 2 FN F2 Power Plan 4 2 FN F3 Sleep 4 2 FN F4 Hibernate 4 2 FN F5 Output 4 3 FN F6 Brightness Down 4 3 FN F7 Brightness Up 4 3 FN F8 Wireless 4 3 FN F9 Touch Pad 4 3 FN space Zoom 4 3 FN TAB ODD Function keys 4 2 5 4 K Hard disk drive automatic power off 5 5 HDD Protection 5 20 HDMI out port 3 4 3 14 3 25 Heat dispersal 4 53 5 5 HW Setup accessing 5 9 Boot 5 13 display 5 12 general 5 9 keyboard 5 14 LAN 5 16 SATA 5 16 USB 5 14 window 5 9 Keyboard Function keys F1 F12 4 2 problems 6 7 Windows special keys 4 3 Keypad overlay Arrow mode 4 4 Numeric mode
205. v 1 DC IN indicator 5 Memory media slot indicator 2 Power indicator 6 Wireless communication indicator 3 Battery indicator 7 Wireless WAN WiMAX indicator 4 Hard Disk Drive Optical Disc Drive eSATA indicator DC IN indicator The DC IN indicator normally glows green when power is being correctly supplied from the AC power adaptor However if the output voltage from the adaptor is abnormal or if the computer s power supply malfunctions this indicator will flash orange y Y Power indicator Battery indicator Hard Disk Drive Optical Disc Drive eSATA indicator Memory media slot indicator Wireless communication indicator Wireless WAN WiMAX indicator Left side R940 The following figure shows the computer s left side User s Manual The Power indicator normally glows green when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will flash orange approximately two seconds on two seconds off The Battery indicator shows the condition of the battery s charge green indicates the battery is fully charged orange indicates the battery is charging and flashing orange indicates a low battery condition Please refer to the Monitoring of power condition section for more information on this feature The Hard Disk Drive Optical Disc Drive eSATA indicator blinks green whenever the computer is accessing the built in hard disk drive optical disc drive or
206. w As the port operation of all HDMI High Definition Multimedia Interface display devices have not been confirmed some HDMI display devices may not function properly 4 44 T User s Manual Connecting the HDMI out port 1 Plug one end of the HDMI cable into the HDMI in port of the HDMI display device 2 Plug the other end of the HDMI cable into the HDMI out port on your computer Figure 4 19 Connecting the HDMI out port R940 1 HDMI out port 2 HDMI cable Please do not plug unplug an HDMI device under the following conditions m The system is starting up m The system is shutting down When you connect a television or external monitor to the HDMI port the display output device is set to HDMI When you unplug the HDMI cable and re plug it please wait at least 5 seconds before you re plug the HDMI cable again When you change the display output device by function key like FN F5 the playback device may not switch automatically In this case in order to set the playback device to the same device as the display output device please adjust the playback device manually by the following steps 1 Click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Sound 2 In the Playback tab select the playback device which you want to switch to 3 To use the internal speakers on your computer select Speakers To use the television or the external monitor that you have connected to
207. w power data communication systems such as this equipment overlaps that of mobile object identification systems premises radio station and specified low power radio station 1 Important notice The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification systems RFID used in factory production lines Other Radio Stations 1 Before using this equipment ensure that it does not interfere with any of the equipment listed above 2 If this equipment causes RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations 2 Indication for Wireless LAN The indication shown below appears on this equipment DOOM 114 2 ADS OF 4 mma 1 2 4 This equipment uses a frequency of 2 4GHz 2 DS This equipment uses DS SS modulation 3 OF This equipment uses OFDM modulation 1 20 4 5 4 The interference range of this equipment is less than 40m m mE This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification system
208. with USB 3 0 standard and backward compatible with USB 2 0 devices This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Refer to Operating Basics for details Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer 7 Please note that it is not possible to confirm the operation of all functions of J all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly USB 3 0 port s may work as USB 2 0 port s when operating in USB Legacy Emulation mode A Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot ExpressCard slot eSATA USB combo port and USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Back R940 The following figure shows the computer s back Figure 3 10 The back of the computer R940 1 Battery pack Battery pack The rechargeable lithium ion battery pack provides power to the computer when the AC ada
209. with their own chargers E If Sleep and Charge function is enabled the computer s battery will discharge during hibernation or when the computer is turned off It is recommended that you connect the AC adaptor to the computer when enabling the Sleep and Charge function m External devices connected to the USB bus power DC5V function that interfaces with the power ON OFF of the computer may always be in an operational state User s Manual m When there is a current overflow of the external devices connected to the compatible ports USB bus power DC5V supply may be stopped for safety reasons m When Sleep and Charge function is enabled the USB Wakeup function does not work for compatible ports In that case if there is a USB port that does not have the Sleep and Charge function attach the mouse or keyboard to it If all USB ports have the Sleep and Charge function change to disable Sleep and Charge function The USB Wakeup function will now work but the Sleep and Charge function will be disabled Metal paper clips or hair pins clips will generate heat if they come into contact with USB ports Do not allow USB ports to come into contact with metal products for example when carrying the computer in your bag Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function Auto Mode Default is suitable for a wide range of digital audio players Your computer supports High C
210. wo device tabs Speakers is the default output device Microphone is the default input device To change the default device click the Set Default Device button under the chosen device tab Information Click the Information button to view hardware information software information and language setting Power Management The audio controller in your computer can be turned off when the audio function is not used To adjust the configuration of audio power management click the Power Management button m When audio power management is enabled the circle button at the upper left of the Power Management is blue and convex m When audio power management is disabled the button is black and concave Speaker Configuration Click the Auto Test button gt to confirm the internal speakers or the headphone sound is coming from the right direction Default Format You can change the sample rate and bit depth of sound Video mode Video mode settings are configured via the Screen Resolution dialog To open the Screen Resolution dialog click Desktop gt Desktop Assist gt Control Panel gt Appearance and Personalization gt Display gt Change display settings i If you are running some applications for example a 3D application or video J playback and so on you may see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is di
211. work then reconnect it to a free port it in order to ensure it is firmly attached A connected eSATA device may not be recognized if it is connected to the computer s eSATA USB combo port while the computer is in Sleep Mode or Hibernation Mode If this occurs disconnect the eSATA device and then reconnect the device while the computer is turned on Ensure that any required eSATA device drivers are properly installed to achieve this you should refer to both the device documentation and the operating system documentation If you are still unable to resolve the problem contact TOSHIBA Support Additional memory module Please also refer to Operating Basics for further information on installing and removing memory modules User s Manual 6 14 Problem If there is a memory malfunction the Power indicator will repeatedly flash on for 0 5 seconds off for 0 5 seconds in the following patterns If there is an error in only Slot A orange twice then green once If there is an error in only Slot B orange once then green twice If there are errors in both Slot A and Slot B orange twice then green twice Sound system Procedure In the event the Power indicator flashes when the computer is turned on you should first check that the installed memory module s are compatible with the computer If there is an error with a compatible memory module there is a possibility the memory module is damaged If y
212. y pack connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet the Battery indicator will glow orange while the battery is being charged 4 28 Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack Never attempt to charge the battery pack with any other charger Charging Time Refer to User Information Guide about Charging time Battery charging notice The battery may not begin charging immediately under the following conditions E The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure the battery charges to its full capacity you should charge it at room temperature of between 5 C to 35 C 41 F to 95 F m The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions E The battery has not been used for a long time E The battery has completely discharged and been left in the computer for a long time A cool battery is installed in a warm computer In such cases you should follow the steps as detailed below 1 Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off

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