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ScanVue User Manual - Industrial Electronic Engineers Inc.

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1. Please call for custom color or special request requirements ScanVue Kiosk models are available with Power Over Ethernet PoE 10 100 BaseT communication or Ethernet with power input for 11 29 VDC power A 12 VDC 2 5A 30W Power Supply is available as an option Available Options For supported device requirements refer to Interactive Device Support section For power and communication requirements refer to Specifications section 14 May 2015 Rev C 9 ScanVue Customer Interactive Kiosk User Manual M8000 01 Configuration ScanVue Kiosk Configuration Options There are 2 ways to configure a ScanVue Kiosk unit 1 Commands sent across the network using the UnitConfig or Modeset programs ScanVue must be able to communicate with the server on the network before configuration settings can be changed on the network 2 Scan special purpose configuration barcodes Refer to Appendix B for instructions UnitConfig the graphical table oriented version of modeset provides the easiest way to change the configuration of a unit on the network as opposed to scanning barcodes or sending modeset DOS commands UnitConfig may be installed on a desktop or laptop computer for setting up ScanVue units without a large network complicating it You will need a network interface card NIC installed in your PC and configured properly to communicate with ScanVue gt Configuration Info Screens When ScanVue boots up two co
2. ScanVue Customer Interactive Kiosk User Manual M8000 01 SCANNER PREFIX ID ENABLE BAR CODES Enable UPC prefix IDs Enable NCR prefix IDs EK EK By oo CC003324 CC003332 When enabled the scanner When enabled the scanner will ransmit a prefix before will transmit a prefix before any UPC EAN bar code the following code types The prefixes are as follows A UPG A E0 UPC E The prefixes are as follows FF EAN 8 A UPG A F EAN 13 EO UPG E B1 Code 39 F EAN 13 and B2 ITF and FF EAN 8 B3 Code 128 amp other codes Disable custom prefix IDs ee r CC003325 14 May 2015 Rev C 54 ScanVue Customer Interactive Kiosk User Manual M8000 01 Mum r M10159 01 Save Settings par r Lock Settings 14 May 2015 Rev C 55 ScanVue Customer Interactive Kiosk User Manual M8000 01 Appendix C ScanVue Initialization File Overview A default initialization file scanvue ini should have been placed into the shared POS directory on the network server Note realscan ini may also be used to support earlier installations The ScanVue unit must find the ini file in the shared directory or it will not be able to establish a connection to the network The ScanVue ini file controls the behavior of every unit linked to that server by defining the defaults for the display text size colors and image file In addition the ini file provides a way for ScanVue units to
3. filespec lt NUL gt YYYYMMDDhhmmss lt NUL gt response length DIFF Bool Bool value is TRUE if the file s date time are DIFFERENT than the provided timestamp and FALSE if it is the same response length ERRR Requested file does not exist or request is malformed Explanatory message is optional should be string consisting of number whitespace optional text filespec uses UNIX style forward slash directory notation It is the responsibility of the server to convert the notation to the native method and to guarantee that the path cannot extend outside of the default directory The directory refers to the current directory a leading is ignored The QFX server must guarantee the requested file is in or below its current directory Line terminators are newline characters carriage returns are optional The server is responsible to read text files and transmit them with appropriate line breaks Specifically this applies to VAX VMS 14 May 2015 Rev C 71 ScanVue Customer Interactive Kiosk User Manual M8000 01 Appendix G Communication Diagnostics Diagnostic Screens and Messages ScanVue software has a built in diagnostic that will automatically attempt to determine and resolve network connectivity problems when the unit is powered up By their very nature diagnostics are not completely fool proof but they are powerful tools and many times can pin point problems exactly or provide a strong
4. 2009 Microsoft Corporation All rights reserved Service Pack 1 Get more features with a new edition of Windows 7 System Manufacturer Dell Model Precision T3500 Rating 59 W Intel R Xeon R CPU 12 0 G8 64 bit Operating System Processor Installed memory RAM System type Pen and Touch Dell support Online support Website Computer name domain and workgroup settings Performance Information and Tools Windows Windows Computer name Full computer name e Double click Change settings e Inthe System Properties window click Change button to bring up Computer name Domain Changes window e Enter SVSERVE in Computer name field Note Workgroup must be selected with any description provided it is 8 characters or less no Spaces Control Panel Al Control Panel hers gt System File Eda View Took Help Control Panel Home amp Device Manager amp Remote settings System protection Advanced tyitern settings View basic information about your computer Windows edibon Windows 7 Profesional Copyright 2009 Microsoft Corporation All rights reserved Service Pack 1 et more features with a stem Manufacturer Deil Modet Precision T3500 Rating s2 vins as bpene Processor Intel Xeon CPU installed memory RAM 12068 System type Pen and Touch WIS 2506 280 GH 64 ba Operating Sytem No Pen or Touch Input is available fee this Display Dell support Webste Computer n
5. E i saknr ara ayin gaz PM F l Teicher 12160018 746 AM Fila folder CO Fae aring Choose people to share with Type nam and then click Add er click the anew te find sommere e tk E KI KI W KM D W Di W Di E E l E RE FR I File folder Date modified 14 May 2015 Rev C 23 ScanVue Customer Interactive Kiosk User Manual M8000 01 e Click Security tab and make sure Everyone is shared as shown below J POS Properties Previous Versions Customize Object name C POS Group Or user Names i Everyone ER SYSTEM john SVSERVE ohn Arr ard nleamaumnit 1 531 7005 AET En AARE 4 II 3 To change pemissions click Edit Permissions for Everyone Full control Modify Read execute List folder contents Read Write For special permissions or advanced settings click Advanced Leam about access control and pennissions Permissions for POS Object name CAPOS Group OF user Names 4 Everyone R SYSTEM john SVSERVE ohn Account Unknown S 1 5 21 2827902495 3469771680 359 A Administrators SVSERVE Administrators Modify Read amp execute List folder contents Read e Close POS Properties 14 May 2015 Rev C 24 ScanVue Customer Interactive Kiosk User Manual M8000 01 4 Network Security Settings e Enter Control Panel All Control Panel Items Network and Sharing Center e Under View your active networks section click Local
6. Supported Modes section WPA TKIP UseWPA TRUE WPA2 AES UseWPA TRUE wpaKeyMgmnt WPA PSK TKIP COMP TKIP CCMP Figure 7 Example WPA WPA 2 Encryption Settings wpaKeyMgmnt WPA PSK DD _wpaScanSsid TRUE wpaScanSsid TRUE _ 14 May 2015 Rev C 44 ScanVue Customer Interactive Kiosk User Manual M8000 01 Chapter 5 Interactive Devices ScanVue standard interactive devices are 4 Pushbutton Switches ScanVue optional interactive devices available are Digital Touch screen and Serial Printer Internally Connected Devices The ScanVue Kiosk is a networked thin client and does not respond directly to any input from a local device Activating any of the following internally connected devices causes the ScanVue to transmit the raw input data to a host computer for further action by the server based application 4 Pushbutton Switches Standard These switches have no pre assigned functions but when depressed can send switch number open and close events to the host computer The user may utilize these switch events in the host software in any manner desired The buttons are strategically placed so the bottom edge of the display screen may be used for soft legends allowing the application to navigate through multiple menu levels Each button press generates message tokens with a similar message packet structure called EVENTS Start event masks define the beginning
7. Customer Interactive Kiosk User Manual M8000 01 Examples shown in hex form Touch screen start event packet for bottom right corner press 11 15 00000028 45564E54 00000010 00000000 000001F4 00000010 0000000B 0000000F 53434 14E565545 00 length EVNT start mask stop mask tick count touch yco ord xco ord SCANVUE terminator for touch 500 mS 11 15 Push button start event packet for button 2 no unit ID 00000021 45564E54 00000004 00000000 00000000 00000000 00000000 00000000 0 length EVNT start mask stop mask tick count not used not used not used terminator for button 2 Pushbutton end event packet for button 2 500mS button press no unit ID 00000021 45564E54 00000000 00000004 000001F4 00000000 00000000 00000000 0 length EVNT start mask stop mask tick count not used not used not used terminator for button 2 500 mS 14 May 2015 Rev C 50 ScanVue Customer Interactive Kiosk User Manual M8000 01 Appendix B Configuring with Barcodes Barcode Scanner Settings The default settings of the barcode reader are preset for capturing any 1D and 2D bar codes including PDF417 codes Refer to Scanner Prefix ID Bar Codes sheet for UPC and NCR prefix enable disable barcodes Configuring ScanVue ScanVue can be configured for the network by scanning barcodes with its barcode scanner instead of sending the commands over the network Create barcode labels in Code128 containing the network in
8. Customer Interactive Kiosk User Manual M8000 01 Show File sho Sections amp Commands SETUP ROOT DIR FRAME FILES SLIDEn or n SHOW SLIDEn1 SLIDEn1 n2 or n1 n2 SLIDEn1 Fn2 or n1 Fn2 14 May 2015 Rev C Slideshow Initialization settings Required server directory where slideshow graphics images are stored Example ROOT DIR graphics Test 800 Slideshow image duration time used globally Not Required FRAME Desired duration in milliseconds 10 Examples For 1 second 1000mS image duration FRAME 100 For 100 millisecond image duration FRAME 10 For 30 millisecond fastest processing frame rate FRAME 3 If FRAME command is not used frame duration time shall be defined by SLIDE frame duration time n2 or Fn2 under SHOW section The fasted processing frame rate is approximately 30mS allowing for a presentation of sequenced images at a frame rate comparable to video This may be achieved by any of three methods Set FRAME 3 for 30mS duration Do not use SLIDE duration time n2 below Set SLIDE duration time n2 below to 3 for 30mS duration Remove both FRAME command and SLIDE frame duration time n2 below The list of graphics images GIF or PNG files to be presented in the slideshow Where n is slide GIF or PNG file initially listed in sequence for potential use in the slideshow script represented under SHOW label Examples SLIDE001 TestPattern gi
9. Disabled Not available Not Set KeepAlive Time When set to 0 the unit will operate in its normal mode that is it will close the socket on port 1283 when the transaction is complete If any non zero value is entered the socket is kept open by keep alives sent at the frequency based on the value set in seconds 0 Socket Normal Mode Default 1 or greater Socket Open Mode The delay in seconds before trying to read the INI file if it has never succeeded 14 May 2015 Rev C 43 ScanVue Customer Interactive Kiosk User Manual M8000 01 Wireless Network Setup Each wireless RF router or access point has a network name called an ESSID that consists of up to 32 letters and numbers ScanVue 5000 is shipped from the factory configured with a factory set ESSID NetworkName Before communicating with the wireless router or access point ScanVue 5000 must have a matching case sensitive ESSID entered into its memory to replace the default name With ScanVue Price Verifier setup for default Ethernet Hardwired communication ESSID is typically entered using UnitConfig This name may also be entered through the ScanVue barcode reader using a user created barcode See Appendix B for creating configuration barcodes Connect the 802 11b Wi Fi router to your configuring computer LAN card with the patch cable and configure it using the manufacturers instructions The IP Address and Input Mask of the router m
10. ScanVue when Checking making a product information request If filename gif is One moment used instead of a string the image filename gif is please displayed rather than the string message MsgUnavail The string that is displayed by the ScanVue when the Unavailable product information server does not respond Please try later POS Timeout The number of seconds that text or image will be displayed before it is cleared and the slide show restarted ShowShortPoll The delay in seconds before trying to read the INI file if it has never succeeded ShowLongPoll The delay in seconds before checking for changes in 300 the INI or slideshow file TextTransparent Not available 14 May 2015 Rev C 40 ScanVue Customer Interactive Kiosk User Manual M8000 01 Wireless Encryption Confiquration Configuration Mode Description Default WEPEncryption WEP Encryption Open40 Open128 Shared40 None Shared128 ell Select the active WEP EN 1 4 PE UseWPA WPA Enable TRUE or FALSE FALSE wpaScanSsid Scan for SSID Scan for SSID Usually set for TRUE set for TRUE TRUE ee WPA Key management WPA EAP WPA a d None pee None WPA PSK passphrase password wpaldentity WPA identiry string Not Set WPA SSH CA certificate path ex etc cert ca pem east WPA SSH client certificate path ex etc cert user pem Not Set WPA SSH private key path ex etc cert user prv Not Set WPA phase 1 string
11. Setup ccccccccssssseceeceeesseeeecseseeeeceseuseeeesseagseeees 21 del EEE EE EEE EE EE NE ENE E 21 Network Setup Example Procedure Windows 7 rrnnnnnrnnnnvnnnnnvnnnnnnnnnnnnnnnnrnnnnnnnnannnnnnnrnnnnnsennn 22 Part 3 Sample Slideshow Product Database Test M L kk ke 30 Test Procedure EE NE stndnenis eptaaenbeveewieaneuee 30 P 31 Connections For PoE Power Communication rrannnnnnnnnnnnnnnnnnvnnnnnnvnnnnnnnnnnnnnrnnnnnnnnnnnnnnennnn 31 Connections For 12V Power Ethernet Communication srrrnnnnnnnnnnnnnnnnnnnnvnnnnnnnnnnnnnnnnnnn 31 Connections For 12V Power Wi Fi 802 11b g Communication u 31 c rrm PDe PeePPPAPA AAPp p eo o w KKkKkKEKkKEKEKEKKEEKKKKKKKWlNN 31 Mounting the ScanVue 8000 Ki0Sk cccccssssssssecececececesesesesesesesessecevevevevevevevevavavavavacaeacacacacenes 33 Standard Wall Mount Installation u kk kaka cane lecseaae oceccaedauesseitodeccesdacies 33 Chapter 4 ScanVue Configuratllon k kK KAKA KA 34 oe PN 34 Kodo oT hE EE ER RE 36 ScanVue Supported Modes c escesesecsssseseseceecscscscesessevevavscsessssevevavacaeaseeevevavaceeneseesevavaeaeasenen 37 Wireless EN el Ge ER 44 WEP FN AN 44 WPA and WPA2 Encryption Settings cccccccececcecceceeceeceececeeceececeeceeceecesaeseeceeseseeeuesesaeseeneees 44 Chapter 5 lnteractive Devices ER eos he ics ese DD n 45 mtemaly C
12. Slideshow files residing in the host server Shows folder and are pushed to the displays by commands in the slideshow sho file and stored in the ScanVue volatile RAM memory The slideshow presentation is then executed from within the ScanVue Once ScanVue units are installed and configured any person familiar with a PC and able to write simple macros or script files will be able to create slideshows using Microsoft WordPad or a similar text editor Image files can be obtained from various sources downloaded from a website scanned in from a digital scanner or transferred from a digital camera Familiarity with a graphics editor program would be helpful in preparing the images for slideshow presentations Refer to Appendix D for detailed information on how to create a slideshow Network Activity ScanVue includes servers for FTP port 21 ProductInfo port 1283 and clients for FTP SMB Windows networking and QFX Quick File eXchange file transfer protocols FTP SMB or QFX can be used to access the graphics files from the Network Server for ScanVue s slideshow SMB is the default mode NOTE When using FTP the FTP server pushing the slideshow file to ScanVue must be set to binary mode The ScanVue requires a file server for storing graphics files and a Productinfo server host or back office computer where the price description database is maintained These servers may but do not have to be the same physical comp
13. UIAAAAAAAA IP Address Each unit must have a unique address DHCP meste 53 rommene tm 208 Guest __________ DNS IP DNAAAAAAAA IP Address of DNS Not Set Gateway IP GWAAAAAAAA IP Address for routed or seqmented networks Not Set WINS Server IP WWAAAAAAAA Required for Windows networking Not Set Product Info IP DSAAAAAAAA IP address of users Productinfo server 10 0 10 13 Product Info Port Port number for Productinfo 1283 Product Info Timeout TOnnnn Duration secs product information is shown Wireless RF WN0001 Selects wireless RF mode Wireless T otherwise F 10baseT Ethernet WNO0000 Selects hard wired Ethernet Hardwired T otherwise F Save Configuration KQ0003 Save configuration in EEPROM BIN file amp reboot Factory defaults IN123456789 Scan twice restores factory default configuration IN987654321 Scan twice reboot without savina confia Show config screen 1 IS0001 Displays 1 config status screen N A Show config screen 2 IS0002 Displays 2 config status screen WA Show config screen 3 150003 Displays 3 config status screen Na Table 3 Barcode Configuration Labels Barcode Configuration Label Notes IP addresses XXXXXXXX are in hex notation Each of the quads in the address becomes a pair of hex digits e g 10 0 0 10 is encoded as 0A00000A String values start with the count of characters L followed by the characters of the string SSSSSSS ScanVue preserves the case of
14. about product ABC would be The query string ABC and a terminating lt NUL gt immediately follow the header Mode settings can cause the client to send its unit ID and a lt TAB gt character before the product data and or add terminating lt CR gt and or lt LF gt characters at the end of the query string Data can be one of several types The data type token immediately follows the packet type token and the data follows after that The header for a data packet to display the word hi would be Registration 14 May 2015 Rev C The data string hi and a terminating lt NUL gt immediately follow the header Registration information consists of three sequential lt NUL gt terminated strings following the header The first string is the unit ID the second is the product type identification and the third is the IP address of the registering client The header for a registration packet for Entry product type SCANVUE 200102161901 and IP address of 192 168 0 1 would be Each registration string and its terminating lt NUL gt immediately follows the header or the previous registration string When a client receives a registration packet it should respond by sending its own registration 69 ScanVue Customer Interactive Kiosk User Manual M8000 01 Event A client can support up to 32 application specific events and can report the beginning and end of each event with a 100 sec
15. address of the FTP server in standard IP dotted 10 0 10 13 notation QFXPort The IP port to use for QFX communications 1284 QFXHost The IP address of the QFX server 10 0 10 13 QFXTimeout The number of hundredths of a second to wait before 750 timing out on QFX communications 7 5 seconds SloppiHost The IP address of the PRODUCTINFO server in standard 0 0 10 13 IP dotted notation Can also be a host name up to 12 characters long 1 AlternateSloppiHost The IP address of the backup PRODUCTINFO server in Not Set standard IP dotted notation Can also be a host name up to 12 characters long If SloppiHost fails to respond to a scan request in 10 seconds the host server will automatically switch to the AlternateSloppiHost server and remain there until either the unit reboots or the server is turned off SloppiPort The IP port to use when sending product information 1283 requests and listening for connections sloppi Timeout The maximum wait time in hundredths of a second for an 750 initial response to a product information query kept in 7 5 seconds non volatile storage 14 May 2015 Rev C 38 ScanVue Customer Interactive Kiosk User Manual M8000 01 Product Query Configuration Configuration Mode Description Default IgnoreAckNak Sets ScanVue to ignore ACK and NACK characters FALSE when received at the beginning of an expected packet IgnoreResponseChars Sets ScanVue to ignore the number of characters specif
16. be grouped together and access different slideshows as a group For example in a multi department store each department can be running different slideshows at the same time each one showing promotions or teaser advertising tailored to that department s specific products Slideshows can be changed as desired with specially created versions for holidays or sales events Rules for the ScanVue ini File 1 The ini file is a text file consisting of sections for specifying different parameters Each section is marked in enclosing square brackets i e Group 2 Sections may be in any order Initialization lines may be in any order within a section 3 Lines that start with a single quote or pound sign are comments Blank lines and white Space except possibly in a value field are ignored 4 Initialization lines consist of a token followed by zero or more blanks or tabs followed by an equal sign followed by zero or more blanks or tabs followed by the initialization value for the token i e TOKEN Value 5 Tokens Value pairs may be directed to an individual unit by preceding the token with the Unit ID enclosed in angle brackets i e lt Tools1 gt Text Rows 4 6 Tokens Value pairs may be directed to all units in a group by preceding the token with the Group name enclosed in angle brackets i e lt Shoedept gt Text Fcolor Green 7 Group names may consist of aloha and numeric characters only 8 Tokens and sections that are
17. characters in strings even if it is not meaningful to the network or host The length field is always 2 digits i e 3 must be 03 3 Numerical values L and NNNQ are decimal Numerical values must be followed by a non digit character Purely numerical parameters e g Product Info Port should be followed by an upper case alpha character to prevent confusion caused by check characters and stop codes Setting the Host name also sets SMB file access mode Setting the File Server IP also sets FTP file access modes Command barcodes must be at least six characters long including the two character prefix but excluding the check character and any start and stop characters Extra padding characters may be added to guarantee this Padding characters should be upper case alpha characters and are ignored Numerical values may be zero padded e g 0001 instead of 1 The following single and paired characters should NOT be used in barcodes A F E0 FF B1 B2 B3 14 May 2015 Rev C 32 ScanVue Customer Interactive Kiosk User Manual M8000 01 Support Barcodes INFO SCREEN BAR CODES Info Screen 1 Info Screen 2 IS BBGL 150002 CONFIGURATION BAR CODES Save Settings and Reboot Unit IP via DHCP UIFFFFFFFF Hardwired Network Wireless HNG668 HNB0 01 IEE DEFAULT BAR CODES Factory Default Settings Reboot Only IN123456789 IN987654321 Note Scan Twice Note Scan Twice 14 May 2015 Rev C 53
18. clue to the actual problem The host must be able to ping the unit for the diagnostics to be meaningful Diagnostic screens have a bright red background with text displayed in yellow on a blue background The first line of the display will indicate the type of connection being attempted Windows networking SMB FTP or Quick File Exchange QFX The unit will display at most one diagnostic screen between restarts If you have multiple problems they will show up one at a time The second line indicates the general class of error Internal Connect or Transfer The third line will name the specific error and if a file name is involved it will be displayed on the fourth line Internal Error An Internal class error usually relates to a ScanVue device failure and should never be seen If the unit can be pinged it is working well enough to eliminate device failure as a cause of not connecting Transfer Error Transfer class errors indicate problems with transferring data over the network after a connection has been established to the host Again the explanations provided are not necessarily the only possibilities Data Transfer The unit is not able to send messages to the host even though it has a valid connection This can be caused by broken server software or for some protocols by firewalls between the unit and host File Unavailable The requested file doesn t exist or security makes it unavailable This diagnostic message may
19. display even if everything else is working It indicates a failure to get the INI or the slideshow file This message will display if the files are available but one of the graphics is not This is generally a recoverable error For the INI and slideshow files the unit will get them when they show up graphic files are bypassed No Attribute This indicates that the Windows server has the file but cannot provide its size or time stamp This is a failure on the host or server 14 May 2015 Rev C 72 Connect Error ScanVue Customer Interactive Kiosk User Manual M8000 01 A Connect error is the most likely type to occur The explanations given may not be the only possible reason for the message Connect Fail Connect Timeout Refused Logon Protocol Fail Share Unavailable Host Resolution Transfer SMB Connect Refused 14 May 2015 Rev C A general failure to connect to the host If the host can ping the unit getting this error should not be possible The initial connection was made but the host has not responded to further communication in timely manner The host is there and the unit can connect to it The host may not have an appropriate server running or security may otherwise refuse to allow the connection The user name and or password are incorrect For Windows networking the unit and the host could not find a mutually acceptable protocol level The directory requested does not exist or is not shared
20. ex peaplabel 0 WPA proto value WPA2 WPA None None wpaCACert2 WPA SSH CA certificate 2 path ex etc cert ca2 pem Not Set wpaClientCert2 WPA SSH client certificate 2 path ex Not Set etc cert user pem wpaPrivateKey2 WPA SSH private key 2 path ex etc cert user prv Not Set WPA private key 2 password 14 May 2015 Rev C 41 ScanVue Customer Interactive Kiosk User Manual M8000 01 Miscellaneous Confiquration Configuration Mode Description Default EventEnd An 8 character string of hex digits 32 bit mask which 00000000 enables ending events for a specific device as defined in the table below EventStart An 8 character string of hex digits 32 bit mask which 00000000 enables starting events for a specific device as defined in the table below Value mask setting 00000000 00000007 Pushbutton 1 2 Tem left 00000002 Pushbutton 2 3 from left 00000004 Pushbutton 3 rightmost 00000008 Each button press generates message tokens with a similar message packet structure called EVENTS Start event mask defines the beginning of a device activation Full explanation of Event mask usage is in the Interactive Device Options section WallPaperEvent Not available 00000000 RegisterINI ScanVue will register itself with the Productinfo host after TRUE successfully reading a new INI file RegisterStart ScanVue will register with the Productinfo host upon TRUE startup DisplaySetup Displ
21. for this option ScanVue Accessories e 12 VDC 2 5A 30W Power Supply IEE P N 39055 01 with a standard 8 pin DIN male connector to power ScanVue Typically not included with ScanVue The input is universal 90 264VAC 50 60Hz and the power supply has global certifications e 48 VDC 10 W typ IEEE 802 3af compliant Power Over Ethernet PoE Injector IEE P N 90180 01 with dual RJ45 jacks J2 Ethernet IN J1 Power Ethernet OUT to ScanVue Typically not included with ScanVue The input is 100 250VAC 47 63Hz e Printer interface cable for Fujitsu model FP 1000 or equivalent printer IEE P N 38578 01 e Y cable for ScanVue with Fujitsu model FP 1000 or equivalent printer IEE P N 70665 01 e Y cable RS232 Universal with DB9F connector IEE P N 38516 07 e 6 DC power extender cable with DIN8F to DIN8M connectors IEE P N 37082 72 14 May 2015 Rev C 16 ScanVue Customer Interactive Kiosk User Manual M8000 01 Chapter 2 Getting Started This Chapter describes how to set up and operate a factory default IEE ScanVue 8000 Interactive Kiosk on your laptop or desktop PC Host Server Several programs are installed that let you demonstrate the capabilities of the ScanVue 8000 Kiosk and make use of the tools and utilities provided in the SDK package downloaded from IEE s web site These programs can be used as demonstration tools Part of the process is to change the network settings of your computer so that it c
22. gif or png images downloaded from the Host by ScanVue are sequentially displayed repeatedly until item barcode scan Slideshow resumes after a timeout Short video clips up to 8 seconds in the form of sequential gif or png images are supported at fastest rate of 18 frames sec 14 May 2015 Rev C 7 ScanVue Customer Interactive Kiosk User Manual M8000 01 ScanVue 8000 Kiosk Operation Scanvue Initilization File Overview A default initialization file scanvue ini must be located in the shared POS directory on the network server The ini file controls the behavior of every unit linked to that server and references the slideshow sho file that initiates the slideshow presentation When started up ScanVue reads the ini file in the shared directory If the ini file is not found it will not receive instructions to initiate and run a slideshow presentation Changing a mode setting value using UnitConfig modifies the saved configuration ScanVue retains the new settings in non volatile memory Refer to Appendix C for detailed information on how to modify the scanvue ini initialization file Slideshow Overview A slideshow is a graphics based presentation that runs as directed by a slideshow file sho modified by the user and located in C POS Shows folder This file contains script instructions listing graphic image files located in C POS Graphics folder and referencing how these images are to be presented
23. into the parameter words as shown in the Table 2 Mode Description Value Setting Touch Screen 00000010 scaled y co ordinate 1 16 scaled x co ordinate 1 12 Table 2 Touchscreen Data Bytes Parameters Structure of EVENT packet 1 EVENT packets report pushbutton and touch screen activations but each device type will send a separate EVENT packet 2 Separate packets are sent for start events and end events if used 3 Pushbutton events do not generate data only whether they are pressed or not pressed and thus do not set the parameter values 4 Pressing a push button transmits a minimum 33 byte message packet to the host computer 5 Pressing the touch screen transmits a minimum 33 byte message packet to the host computer in the following general format length EVNT 24 data bytes unit ID 0 where length 4 bytes whose value is the number of bytes in the message including the length byte EVNT 4 byte character string token 24 data bytes consisting of 32 bit mask of events started 4 bytes 32 bit mask of events ended 4 bytes 32 bit unsigned count of the number of 10 millisecond clock ticks since last event 4 bytes 32 bit parameter O data word 4 bytes 32 bit parameter 1 data word 4 bytes 32 bit parameter 2 data word 4 bytes variable length character string containing unit ID if mode enabled in UnitConfig 0 message terminator containing 0 zero value 1 byte 14 May 2015 Rev C 49 ScanVue
24. its value is a string in token value format following the header The header for a SendUnitID response might be The response string SENDUNITID ON and a terminating lt NUL gt immediately follow the header There can be white space on either or both sides of the equals sign If the mode query is a zero length string ScanVue will respond with a lt CR gt lt LF gt separated list of all supported modes and their types in the form MODENAME TYPE SIZE where TYPE is BOOLEAN NUMBER or STRING and SIZE is the number of bytes in the STRING and only appears for STRING If the mode query is the single character string ScanVue will respond with a lt CR gt lt LF gt separated list of all supported modes and their current values Error reports are primarily intended for debugging purposes If enabled error reports are sent if for example the host queries a capability that the client does not accept Such error strings are in the format of a number possibly followed by white space and explanatory text There is no assignment of numbers to specific errors but the value zero should be reserved for non error conditions An OK error response could be The response string O OK and a terminating lt NUL gt immediately follow the header 68 Product Query Data ScanVue Customer Interactive Kiosk User Manual M8000 01 The product query string immediately follows the header The header for a request
25. metal objects with sharp points to a minimum and away from the antenna as much as possible 4 As the ScanVue unit cannot easily be moved once installed it is often more convenient to have a portable signal strength meter or an IEEE802 11b Wi Fi module in a laptop computer during installs The module driver will have a RSSI graph or will display the signal strength as a percentage depending on the module used 14 May 2015 Rev C 11 ScanVue Customer Interactive Kiosk User Manual M8000 01 Interfacing to the Host Network Server Fe UPC Code EE request sent from scanner X TI j 7 HOST COMPUTER j e MS Windows Controller e Unix Linux e Other OPERATING SYSTEM e Win98 Me 2000 L i i NT XP Pro 7 Display i e Unix or Linux Text File ScanVue i i I EEE EN eV Image ad PEE E E E Product Podaci returned by Images Price amp i i Graphics Files NAK Description he sr davi J ek RR dek i LEE Xeni ce ee Relational Data Base This abstract system level diagram shows the relationship between the ScanVue the network and the host computer supporting SMB FTP or QFX file transfer protocol The API is shown at both ends for clarity In practice the API that links the host network server to the ScanVue resides on the host server Figure 2 Simplified ScanVue System Diagram 14 May 2015 Rev C 12 ScanVue Custo
26. network mask for the unit in standard IP dotted via DHCP notation Or Unit Mask default is 255 255 0 0 with no connection and 299 259 0 0 with no DHCP server available GatewaylP The IP address of the gateway machine in standard IP 10 0 10 13 dotted notation Required only if access to the various hosts must be routed on the LAN UserName The username ScanVue uses when logging into the file GUEST server Password The password ScanVue uses when logging into the file Not Set server ServerType Sets the file host as Windows networking SMB FTP SMB FTP or QFX QFX 14 May 2015 Rev C 37 ScanVue Customer Interactive Kiosk User Manual M8000 01 Setup for Windows Networking SMB GonfigurationMode Description TT Defaut Network domain is required when security is a concern Not Set DNS Domain Name Server IP Address if required to resolve 10 0 10 13 network host names NetworkName Name of the wireless network ESSID Identifies the INSTALL network wireless router or access point for wireless units WINSserverIP The IP address of the WINS server in standard IP dotted 10 0 10 13 notation if the file server is not on the local network windowsServ The host name of the Windows server or IP address of SVSERVE the WINS server The name of the shared directory on the Windows server Setup for FTP QFX PRODUCTINFO Demoserv Configuration Mode 7 Description Default FTPServerIP The IP
27. of a device activation A pushbutton start mask defines when the button is pressed The mode values are 8 digit hex masks 32 bit which define the type of device initiating the event as well as the button position Use UnitConfig to set the value see Table 1 Start and end masks are both present ina transmitted packet but End is always disabled Mode Description Value Mask Setting Disable mask factory default 00000000 Push button 0 leftmost 00000001 Push button 0 2 from left 00000002 Push button 0 3 from left 00000004 Push button 0 rightmost 00000008 Table 1 4 Pushbutton Switch Mode Value Setting Touch Screen Optional NOTE Touch screen communication is an available option 14 May 2015 Rev C 45 ScanVue Customer Interactive Kiosk User Manual M8000 01 Externally Connected Devices Serial Receipt Printer Optional ScanVue provides support for the following or equivalent external serial receipt printer models Citizen model CBM 1000II Fujitsu model FP 1000 Configuring the Serial Port For serial printer communication serial port 2 Configuration Mode port2function must be set to OUTPUT or BIDIRECTIONAL In OUTPUT or BIDIRECTIONAL mode serial port 2 is a transparent RS232 data port ScanVue receives pre formatted data and control codes from a printer driver resident on the network host which it passes unmodified through serial port 2 to the printer Any data returned from prin
28. or protections prevent the unit from connecting to it The specified host name cannot be resolved to an IP address This can happen if the host name is incorrect or if the host is on another subnet and there is no WINS server available or the WINS server IP has not been set This may be a transient error that will not re occur if you power cycle the unit and try again Normally you should never see this message as it indicates a failure of software and or hardware on the host the network or on the unit This can occur in the following the following cases 1 The share POS directory is not accessable either because the share does not exist or user permissions are not set to allow access 2 The scanvue ini file may not exist in the share 3 The share may exist but access may be denied because Guest account is disabled or the account identified to access this share may not be applied to the permissions tabs remember there is both a Sharing tab and a Security tab 4 The user account identified may not be set in the Unit Configuration of the ScanVue unit or the password for the account may not be set correctly 73
29. unrecognized are ignored Default values are used when a token is not present 9 Values are set in the order they appear in the file If there are duplicate tokens in a section the value used is the last one on the list except when a Unit ID is specified If the Unit ID is specified only that token value pair will be used regardless of the position within the section 10 A font file must be specified replaces the default font if the text foreground and background colors are to be specified 14 May 2015 Rev C 56 ScanVue Customer Interactive Kiosk User Manual M8000 01 Initialization File scanvue ini Sections amp Commands Note commands are not case sensitive DISPLAY SlideshowFile FontFile Text Fcolor Text Bcolor Msgchecking MsgUnavail POSTmOut GROUP GroupName REDIRECT UnitID 14 May 2015 Rev C Configures the way text is shown on the display The path for the slideshow file Ex shows TestImages_ 8gif sho The path for the TTF file that contains the font file name Ex FontFile fonts Cantarell Bold ttf NOTES For S W version 9 03 Ex FontFile Cantarell Bold ttf A default FONT is used if FontFile is not specified TTF Fonts replace GFT Font files previously used in older ScanVue models Foreground color for displayed text 0 254 Refer to color chart Text Colors by Index pdf to determine desired color command seitings Background color for displayed text 0 254 Refer t
30. 0 pep advanced shanng WINDOWS Network 8 gs This computer View your active networks Connect or disconnec m Network 8 Access type No Internet access Public network Connections Local Ares Connection Change your networking settings Local Area Connection Status lt lt Set up New connection or network Set up wireless broadband dial up ad hoc or VP Connect to a network Connect or reconnect to wireless wired dial up o Choose homegroup and sharing options Access files and printers located on other network lt Troubleshoot problems Ha Diagnose and repair network problems or get troub HomeGroup Value Internet Options Broadcom Net gt treme Stix Gigab Corte DO 67 E5 E5 35 40 Yes 10 0 10 79 25525500 Monday January 05 2015 12 38 50 PM Tuesday January OG 2015 12 48 55 AM IPv Defa Gateway 10 0 10 20 IPv DHCP Server 10 0 10 20 IPv4 DNS Server 100 1020 IPv WINS Server NetBIOS over Tepip En Yes Windows Firewall e Close Network and Sharing Center window 14 May 2015 Rev C 25 5 Change Computer Name e Enter Control Panel gt All Control Panel Items System gt Computer Name tab File Edit View Jools Help Control Panel Home A Device Manager Wl Remote settings System protection A Advanced system settings Action Center Windows Update View basic information about your computer Windows edition Windows 7 Professional Copyright
31. 34 y ala B 98 b 130 162 0 194 _ 226 O 35 67 C 99 c 131 a 163 T 195 LDI O 36 68 D 100 d 132 a 164 ii 135 _ 228 0 37 69 E 101 e 133 a 165 N 197 _ 228 38 amp 70 F 102 f 134 166 3 198 a 230 li 39 71 G 103 g 135 167 199 A 231 40 Fa H 104 h 136 168 200 iL 232 F 41 73 I 105 j 137 E 169 R 201 F 233 U 42 A 74 J 106 j 138 170 1 202 dt 234 U 43 75 K 107 k 139 1 171 Ws 203 235 U 44 76 L 108 140 i 172 VA 204 j 236 y 45 i M 109 m 141 i 173 i 205 237 Y 46 78 N 110 n 142 A 174 206 238 Gy 47 79 O 111 0 143 A 175 207 o 239 48 0 5 P 112 p 144 E 176 208 240 49 1 81 Q 113 q 145 177 209 B 241 50 2 82 R 114 r 145 ZE 178 210 E 24 pe 51 3 3 1995 147 179 nr E RE 52 4 54 T 116 t 148 180 4 212 E 244 1 53 5 85 U 117 u 149 0 181 213 I 245 54 6 36 V 118 V 150 182 A 214 246 55 7 57 W 119 W 151 183 A 215 247 a 56 8 88 X 120 x 152 y 184 215 I 248 3 57 9 53 Y 121 y 153 185 217 249 i 58 90 Z 122 Z 154 136 218 r 250 59 s 91 123 155 187 5 219 251 i 60 lt gu 124 156 188 3 220 252 61 93 125 157 g 189 221 i 253 a B2 gt G4 126 158 x 190 LFA 254 a 63 7 95 159 f 191 223 i 255 Table 4 Default ASCII Character Set For TFT Display 14 May 2015 Rev C 62 ScanVue Customer Interactive Kiosk User Manual M8000 01 Formatted Text Messages Text messages used in sample Productlnfo database file data d
32. Area Connection Kg Control Panel All Control Panel tems Network and Sharing Center le En Teos bek Ceatral kar Harm e Bi 7 View your basic network information and set up connections Change adapter settings LS x hol Change advanced sh tese WINDOWST Internet The computes Wen yee ecired newark Lenne er drpecenineek Network amp Breen hype Ne intemet access Public nehork Conmections Local rer Connection Change your networking settings Ks St Up Nes Corner or meteor Set up virelerr broadband dul up ad hes or VPN oonnectier ce Se up router or access pos ng Connec to network Cennect or reconmect to a wardless wired dial up or VPN metecek corneren CRheode homegreup ind fhanna apie Acoess files and porters located on other network computers or change sharing settings Har T ruuble hnot problenns Biagnese and repair nebweri problema or get troubleshooting inf crrmation ace HomeGroup Internet Coptions Windows Far eval e Verify network communication is established with status similar to the following example Note Host Server obtains IP address from router DHCP server referenced in example as IPv4 Address 10 0 10 79 SS Control Panel All Control Panel tems Network and Sharing Center File Edit View Tools Help Control Panel Home a e View your basic network information and set up connections Change adapter settings A A ot h
33. ENDUNITID and a terminating lt NUL gt immediately follow the header If the capability being queried is known a response is sent The name of the capability and its value is a string in token value format following the header The header for a SendUnitID response might be The response string SENDUNITID TRUE and a terminating lt NUL gt immediately follow the header There can be white space on either or both sides of the equals sign The value starts with the first non white space character Values can be empty If the capability query is a zero length string ScanVue responds with a lt CR gt lt LF gt separated list of all supported capabilities and their types If the query is a single axterix ScanVue will respond with a lt CR gt lt LF gt separated list of modes and their values 67 Mode Set Query Mode Response Error Report 14 May 2015 Rev C ScanVue Customer Interactive Kiosk User Manual M8000 01 The name of the mode and its value are in a token value string following the header If the mode name alone is in the string it is a query Mode names are case insensitive The header for a SendUnitID query would be The query string SENDUNITID and a terminating lt NUL gt immediately follow the header To set SendUnitID the string would be e g SENDUNITID ON and byte 3 would be 22 instead of 19 If the mode being queried of set is known a response is sent The name of the mode and
34. ScanVue Customer Interactive Kiosk User Manual M8000 01 ScanVue 8000 Customer Interactive Kiosk User Manual Welcome to Good Sports U S Patent No 6 213 394 B1 IEE INC 7 23 Kester Avenue Van Nuys CA 91409 14 May 2015 Rev C 1 ScanVue Customer Interactive Kiosk User Manual M8000 01 NOTICES This document contains proprietary information shall not be used or reproduced or its contents disclosed in whole or in part without the prior written consent of IEE Inc IEE Inc reserves the right to make improvements to the software described in this documentation at any time and without notice The information contained herein is subject to change without notice and should not be construed as a commitment by IEE Inc The software described in this document is provided as a licensed item in conjunction with IEE Inc equipment It may not be copied or distributed for use on other than the machines it was licensed for DISCLAIMER OF ALL LIABILITIES IEE Inc shall have no liability or responsibility to you or any other person or entity with respect to any liability loss or damage caused or alleged to be caused directly or indirectly by this documentation or the hardware or software described in it This includes but is not limited to any interruption of service loss of business or anticipatory profits or consequential damages resulting from the use or operation of such software or computer programs All informati
35. ach of the four bytes of length field is an ASCII printable character When such a message is received by the server it is interpreted as a product query it optionally contains the client s identification and white space preceding the product code When received by the client it is interpreted as a single textual response to a query The Productinfo Server is described in more detail in Appendix F Protocol Implementation Rules 1 Mode values changed during a query session are only retained during that session 2 The host can make permanent changes to mode values for query sessions by connecting to the Productinfo protocol port Port 1283 of the client and setting the values As long as that connection is maintained the new values will be used in all further queries 3 Whether a permanent change will survive a power cycle of the client is implementation dependent Clients may provide special functions to record mode information in non volatile storage 4 Query sessions are best kept limited to information that is to be displayed immediately so that further queries can be answered 5 Mode values that start or end with whitespace must be sent enclosed in double quotes These quotes are removed when the value is stored Double quotes within the string are treated as part of the value 14 May 2015 Rev C 14 ScanVue Customer Interactive Kiosk User Manual M8000 01 Specifications Display e SVGA 800x600
36. ame domain and workgroup settingi Computer name Full computer name SVSERVE e Click OK button e Follow displayed instructions to restart computer 14 May 2015 Rev C 26 indows Experience Index SVSERVE will change to Windows after restarting this coenguter ScanVue Customer Interactive Kiosk User Manual M8000 01 W3530 280GHz 2 80 GHz No Pen or Touch Input is available for this Display y Change settings Computer Name Hardware Advanced System Protection Remate A Windows uses the following information to dertfy your computer u on the network Wn For example Tachen Computer Mary s Computer The name of this computer has I restart this computer for the name change to take effect belve Ee doman members you Can change ts Computer name SVSERVE Ful computer name SVSERVE Member of ScanVue Customer Interactive Kiosk User Manual M8000 01 6 Enable User Guest Account e Enter Control Panel gt All Control Panel Items User Accounts to display administrator account Bi o Control Panel All Control Panel lem User Accounts Fie Edt View Toot Hep Central Pare Herme i Make changes to your user account Manage your credentiah Change your password Creat awur neset disk nie F rre your passord john Link online Ds p dijalrraral kb ral Change your picture Panewosd protected Ree ica n noran Change your account name Configure a
37. an communicate with a factory default ScanVue 8000 Kiosk If you need to set your computer back to its original settings note down all the original settings before you make the changes If your computer is already setup to operate on a private company network IEE recommends consulting with your IT group before performing this procedure 14 May 2015 Rev C 17 ScanVue Customer Interactive Kiosk User Manual M8000 01 Part 1 SDK Installation Hardware and Software Required Laptop or desktop computer with Windows 98 Me 2000 NT XP Pro 7 LAN system with TCP IP network protocol Router or switch for connecting ScanVue 8000 Kiosk to network Category 5 standard straight cable when using a router or switch or a crossover network patch cable when connecting directly to Host Server e IEE ScanVue 8000 Interactive Kiosk SDK ScanVue Documentation Access Instructions Please follow link for available ScanVue Interactive Kiosk documentation and Software Developers Kit SDK from IEE web site http ieeinc com downloads 1 To download Software Developer s Kit for setting up a PC as ScanVue Station Server with utilities click on SDK 8000 zip and save to your choice directory 2 Extract all files from SDK_8000 zip 3 Refer to SDK Contents section for description of folders and their contents SDK Files and Software Installation Before installing the ScanVue programs IEE highly recommends you instal
38. anVue during boot up when specified in the scanvue ini file Ex FontFile fonts Cantarell Bold ttf Only one font at a time can reside in ScanVue A default FONT is used unless an alternate True Type Font TTF is declared in the scanvue ini file NOTES TTF Fonts replace GFT Font files previously used in older ScanVue models Folder containing sample slideshow script presentation show files Testlmages 8gif sho and TestImages 8png sho specifying the order and duration slideshow gif and png images are to be displayed Folder containing sample slideshow gif and png image folders Folder within Graphics folder containing the gif and png images required for the sample slideshow located in the Shows folder Folder containing the images used for the sample item barcodes used with the demo server The ScanVue initialization file that controls the behavior of every unit linked to a server and references the slideshow sho file that initiates the slideshow presentation Refer to Appendix C for file requirements A GUI program identified by logo used for setting up ScanVue from the network Written in VisualBasic the exe VB sources and an OCX are provided Modeset is the associated DOS program Command line utility for setting ScanVue modes instead of UnitConfig A sample Productinfo query server application The database of a few items used by sample Productinfo query server API Demoserv Document
39. at are horizontally centered starting at the top row and are formatted using spaces and linefeed carriage return codes as follows n r or xOD x0A Example Formatted Database Message Character Set Example formatted message used in sample Productinfo database file data dat 444444A Font Set Part 1 xOD x0A amp 0123 n r456789 lt gt ABCDEFG n rHIJKLMNOPQRSTUVWXYZ 444444B Font Set Part 2 xOD x0OA amp _ abcdefg n rhijklmnopqrstuvwxyz Barcode 444444A Scanned Barcode 444444B Scanned Sample Formatted Database Message 444444C n n r GIFT STORE n n rCARD BALANCE 25 00 n WXXXXXXXXXXXX0824 Barcode 444444C Scanned 14 May 2015 Rev C 63 ScanVue Customer Interactive Kiosk User Manual M8000 01 Appendix F Productinfo Protocol Productinfo Protocol Requirements This section describes a bi directional message passing protocol called Product Information Protocol that was created especially for retail store price verifier applications The protocol is designed to be generic and is not tied to any specific retail hardware device Any network topology or configuration capable of using or connecting to TCP IP will be able to support Productinfo based applications The IEE ScanVue retail products use a sub set of the ProductInfo protocol to meet their functionality requirements The specific implementations for these products are covered in their respective user manual application pr
40. ation LalD lS L kk K k KK KK KA 52 Table 4 Default ASCII Character Set For TFT Display u E 62 14 May 2015 Rev C 6 ScanVue Customer Interactive Kiosk User Manual M8000 01 Chapter 1 Introduction Overview This manual provides instructions for configuration and operation of the IEE ScanVue 8000 Customer Interactive Kiosk with slideshow feature designed for product marketing Included is a description of the basic functions and features of the hardware along with a description of how to physically install the unit in its intended location set it up to operate on your specific network configure your network and interface the IEE ScanVue 8000 Kiosk to a back office server through its Application Programming Interface API The following chapters describe how to e Setup and install a local desktop or laptop PC with IEE Configuration programs initialization file Scanvue ini demo graphic text files and various support utilities e Create slideshow presentations using SVGA color graphic images and script files e Configure ScanVue Kiosk using IEE configuration program UnitConfig or Modeset ScanVue 8000 Kiosk Description ScanVue 8000 Customer Interactive Kiosk is a multi function price verifier micro kiosk designed to scan verify and display price information for bar coded products ScanVue 8000 Kiosk can show continuous advertising of specials or promotions display manufa
41. ation and sample on how the data dat file is organized Application Examples Folder Modeset Examples 14 May 2015 Rev C Contains DOS command line batch program examples using Modeset utility that can be used to configure a group of ScanVue units at one time 19 ScanVue Customer Interactive Kiosk User Manual M8000 01 Support Utilities Folde qfxserv exe scanserv ocx scanserv exe nanoserve exe heartbeat exe probe exe sst exe QF Xserv exe Quick File Exchange Server is a low overhead high speed file server ScanServ ocx is a library you can use to create your own Productinfo server in Visual Basic or other Microsoft languages A sample server written in VB using scanserv ocx A very simple demonstration product query server Utility that periodically checks a ScanVue unit and retrieves operational information A special version of heartbeat that gets the ScanVue s information just once Test program for sending text to a serial printer UnitConfig Driver Installation Win7 Folde Windows 7 UnitConfig Driver Installation pdf 32 Bit OS Drivers richtxt32 0cx msflxgrd ocx comdlg32 0cx 64 Bit OS Drivers richtxt32 0cx msflxgrd ocx comdlg32 0cx Driver registration procedure required for running UnitConfig and Modeset programs on Windows 7 32 Bit and 64 Bit OS Files required to be registered in Win7 64Bit OS to run the UnitConfig program Files registered are located in direc
42. ay the first information screen at startup in seconds DisplaySetup2 Display the second information screen at startup in seconds DisplayAll Display passwords on the information screens passwords on the information screens ShowLogo konne IEE logo after info screens at startup 14 May 2015 Rev C 42 ScanVue Customer Interactive Kiosk User Manual M8000 01 Configuration Mode Wireless TRUE sets ScanVue communications to wireless RF FALSE FALSE sets communications to 10baseT Ethernet Port2Function Changes the function of the external RS232 port Port SCANNER parameters are fixed for each device Value The port passes data transparently in both directions ScanVue buffers all input characters until CR or LF received then sends entire string of characters to host The port function can be changed with the UnitConfig utility OUTPUT Printer 9600 baud 8 data no parity OTP pop Op BIDIRECTIONAL Printer 19200 baud 8 data no parity 1 stop In Out Port3Function Changes the function of the second external RS232 port unknown 3 This physical port does not exist but the settings are used for optional devices Port parameters are fixed for each device Value The port passes data transparently in both directions ScanVue buffers all input characters until CR or LF received then sends entire string of characters to host The port function can be changed with the UnitConfig utility NONE
43. be stored and printed if necessary This is usually done for troubleshooting or maintaining hard copy records of each unit s configuration Restart Unit The Restart Unit button will cause a soft boot of the selected unit The Exit button closes the UnitConfig program program When UnitConfig program is first started all program fields are TextReset SaveToFile 14 May 2015 Rev C 34 UnitConfig 3 4 Unit IP Address Mode Version DateTime BuildInfo ProductName SerialNumber UnitID UnitIP UnitMask GatewayIP Domain DNS WindowsServ ShareName WINSserverIP ServerType FTPServerIP UserName Password SloppiHost AlternateSloppiH SloppiPort ev en T an ev n ScanVue Customer Interactive Kiosk User Manual M8000 01 E JER Set Mode Commil Refresh Restat nit Exit Close TextReset Savel oF ile Help Content New Content 9 06 19700101001919 NoBr 20141006 ScanVue 999999 ScanVue via DHCP 255 255 0 0 10 0 10 13 Not Set 10 0 10 13 SYSERVE POS 10 0 10 23 SMB 10 0 10 13 GUEST Not Set 10 0 10 13 Not Set 1283 T m The IP address of the unit in standard IP dotted notation Configuration Notes Set DHCP in unitIP to change to via DHCP for ScanVue to obtain an IP Address from a network DHCP server Most modes can be set to factory default or Not Set value by entering double quote 1 2 value Named Server Feature server mode QFXServ
44. cation Control Policies gt ABB IP Security Policies an Local Computer H Advanced Audit Policy Cerfiquratiean i m Policy lt Create symbolic links Admeanistrators Admanistrators SERVE ert Debug programs Dery access to thet oompuber from the n bwerk Deny leg on as Batch job te ee EPS EPS sa War re 2 Deny log on as sericg Deny access to this computer from the network Properties Deny log on localliy j i Local Secur y Setting Explain Deny access ln this computer irom the nebwadi Deny log on through A Enable computer and J Feroe shutdown frem al Generate security uditi impersonate a cient aff oreste proceeds work Increase scheduling pri Load and unlcad devic Lock pages in memory Leg om as batch job Leg om 8 beredt Manage auditing and Modify an object label aby Poticy based Qos DI Admirasratre Templates af User Configuration Modify firmware enn Perfor value ruins e With SVSERVE Guest highlighted click Remove to remove Guest then click OK e Close Local Group Policy Editor Network setup is completed 14 May 2015 Rev C 29 ScanVue Customer Interactive Kiosk User Manual M8000 01 Part 3 Sample Slideshow Product Database Test Test Procedure 1 Connect ScanVue to Host Server Network as described in Chapter 3 2 Apply power the ScanVue unit will start its boot up sequence 3 A sample slideshow TestImages_8gif sho cycling th
45. cified by the length and the token Normal Socket Mode Default The format is the same in both directions but the implementations at either end may or may not understand all the same tokens In normal operation the client opens a connection for each request and keeps it open until the server instructs the client to close it The client can also wait for the server to open a socket to allow asynchronous operation Either side may act as client or server or both 14 May 2015 Rev C 64 ScanVue Customer Interactive Kiosk User Manual M8000 01 Open Socket Keep Alive Mode The ScanVue 8000 Kiosk is designed for a socket listener on the host server to open port 1283 from an inquiry from the ScanVue and close the port when the request is complete A special mode has been implemented that will send keep alives to the socket at the frequency entered into UnitConfig In this mode the socket is kept open as long as the keep alives are sent Other processes can be run between the ScanVue and the host that are unrelated to the price verification task To keep the socket open enter any non zero integer seconds into the KeepAliveTime mode using UnitConfig Errors In the interest of robustness both ends will accept any message whether defined or not invalid messages are discarded A maximum reasonable message length may be used as a means to detect implementation bugs that could result in loss of synchronization such errors term
46. ctice the application to interface the host computer server to ScanVue will reside on the host computer In the interest of robustness both ends accept any message whether defined or not invalid or unknown messages are simply discarded A maximum reasonable message length may be used as a means to detect implementation bugs that could result in loss of synchronization Such errors terminate the connection If the client detects it it may send an error token following re establishment of the connection in order to log the error on the server If the server is able to detect this condition it can log it directly When the server receives a product query from the ScanVue it must respond even if the message Is just to terminate the connection Following submitting a query the client may choose to take an error action if it receives nothing from the server within a defined timeout period The server can make capability queries and or mode changes before during after or in lieu of sending any response If the server wishes to space messages more widely than the client s default timeout it must send a Set Mode packet to change the timeout this need only be done once per query but must be done on each query 14 May 2015 Rev C 13 ScanVue Customer Interactive Kiosk User Manual M8000 01 The client may send capability messages regardless of whether the key name is known to the server and the server may retain this information Whe
47. ction cccccccssssseeceeeeeeeeeeeeeeeceeeeeeseeeesseeeeeeeessaeaeseeeeeeeesseuaaasgeceeeesssaaaaaeess 7 Se JE EEE EEE EE EE 7 ScanVue 8000 Kiosk Description c ceesesesesssssssssseeecevecececscacecacscscacececececeneneseneecevevevevevevevavavaes 7 ScanVue Primary Functions ccccccccsececesescecececcececscccececaceecececsceecececacscsecevacsesesecacaceesevarseereevares 7 NE NNN 8 ScanVue 8000 Kiosk Models ccecsccssescscesescecescececescsceccecacecsacsceecacsucavaceesacscesateusacacertacueevacen 9 EE We 611 EEE EE RE E 9 Eos EEE EEE zz rrr 10 Installation Requirem emS kk kk kk kak kk kk KK KAKA KAK KK KAKA KA KK KK A KK KK KK KK KA 11 Interfacing to the Host Network S rv r llii ik kk kk K k KK KAKA KAKA K KA 12 Application Program Interface API uuummnismnnansnaismeauissesmnmimeinmmvvvnde 13 ezel eye EEE EEE EE ENE EE 2 an2 15 Interactive Device SUP as 16 ScanVue Accessories rmmmrmnrmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmeeene 16 Chapter 2 Getting Started 0 cccccceecsccesseeeeceeeccccceeseneeeeeececccseeseeeeeeecccessenseeeeesscceses 17 FV DNG 18 Hardware and Software Required rrrrnnnnrnnnnnnnvrnnnnnnvnnnnnnvrnnnnnnnnnnnnnnnnnnnrnnnnnnnnennnnnennnannnnnnnnnsee 18 ScanVue Documentation Access Instructions lk Aka KAKA KK KA KK 18 SDK Files and Software Installation u u lak aka kaka kaka kak KAKA AK kK kK kk ka 18 PNAN ee 19 Part 2 Local PC Host Server Network
48. cturers paid for advertising or provide other customer information In addition to performing a service to the customer the ScanVue Kiosk can directly generate advertising revenue for the store Special displayed advertising can be sequential graphic still images for presenting a slideshow short video clips using graphic images or text messages to promote special or seasonal sales events manufacturer s co op advertising check gift card balances or provide other customer information ScanVue 8000 Kiosk is a network connected device which uses industry standard TCP IP protocols for communication and interfaces to a store network server through an Application Programming Interface API that resides on the network server ScanVue 8000 Kiosk requires GIF or PNG images in SVGA 800x600 pixel resolution Images can be edited with any good commercial image editing program such as CorelDraw or Adobe Photoshop The contemporary housing design merges well with almost any store decor and custom color combinations are available if the units are ordered in sufficient quantities The electronics package is completely contained in a high impact ABS injection molded case ScanVue Primary Functions Item Barcode Scan Customer scans product UPC barcode Product price and description information Images or Text are then returned by Host and displayed on the ScanVue Slideshow Feature Idle stage where up to 150 sequential SVGA 800x600
49. dvanced user peohile properters Change my emanserment venab Change your account type F Manage another account Change User Account Control settings OP Parental Controls e Click on Manage another account to show Guest account Choose the account you would like to change dj Guest ij Guest account is off Create hee account What ri wher ace Gant Additional things you can de Set up Parental Comtrols Goto the main Liser Accounts page e Ifthe Guest icon says Guest account is off click the Guest icon to display the following window 14 May 2015 Rev C 27 ScanVue Customer Interactive Kiosk User Manual M8000 01 e Click Turn On button to enable Guest account fores ES KLE Control Panel Al Control Panel tems User Accounts Manage Accounts Turn on Guest Account ty Search Contrat Pone Da you want to tum on the quest account H pou tum en the guest account people who de net have an account can U Pt rotet aocouni fe log on l the computer Paciveerd protected filet folder or petting are net acoeiible 16 Grit uteri Kan n Games e Guest account should then be indicated as follows Choose the account you would like to change john ll m Administrator Guest MR Password protected Guest account Creme thew aoc curl What is uter acceunt Additional things you can de Set up Parental Cortrots Go to the main User rcoumis pa
50. eld dnstructon ___________________ Unit IP Address Enter the IP address of the ScanVue unit you wish to change in the Unit IP Address field Read Modes Click the Read Modes button All the Modes and their Content values will be read from the subject unit and displayed as shown in Figure 6 Set Mode To change a mode value highlight the New Content field in the same row as the mode you want to change by clicking on it Enter the new value in the field and click the Set Mode button If the value is accepted the field and the button will turn green If it is not accepted the field and button will turn red The light color area at the bottom of the screen will display context sensitive help message for each mode as the mode is highlighted For some modes the values available are indicated in this area Now click the Commit button This will commit the change to memory in the ScanVue unit Multiple changes can be made before committing them If any of the changes are not accepted the Set Mode bution will turn red and those changes marked in red were not made Close Clicking the Close button will blank all fields allowing a new IP address for another unit to be entered Clicking the TextReset button will apply changes made to text modes so they can be seen immediately As with other modes the changes are not permanently stored until the Commit button is clicked The SaveToFile button will save the setup to a text file where it can
51. er up to 12 characters long 3 14 May 2015 Rev C Figure 6 Unit Gonfiguration UnitConfig Screen 6699 or default as the Product info server modes SloppilPand AlternateSloppilP in addition to the QFX demo may be entered as either a server IP address or as a server name The name may be 35 ScanVue Customer Interactive Kiosk User Manual M8000 01 Modeset Program Modeset a DOS command line program associated with UnitConfig may be used in place UnitConfig to query and set modes via a batch program file or directly from the DOS prompt Examples The following command sets ScanVue unit IP address 10 0 30 134 to values within TESTO1 INI file then commits change to memory and restarts ScanVue modeset s fTESTO1 INI c r 10 0 30 134 The following command sets ScanVue to specific value Wireless T RUE modeset iWireless True 10 0 30 134 The following command instructs ScanVue to display a text message top line only modeset I Display a message 10 0 30 134 Modeset command can also be used to batch program or text message a group of ScanVue units at one time Refer to Modeset Example folder in the SDK Modeset command by itself lists all non hidden modes and their values ModeSet Options ModeSet options IPAddress v verbose operation s set modes according to modeset ini c commit to permanent storage r restart unit when complete f specify an ini file e g fNewModes in
52. er Manual M8000 01 QFX Quick File Exchange Protocol QFX Server QFXserv exe is a very low overhead protocol that is a much simpler and faster alternative to FTP for moving files quickly across the network There is no authentication The QFX server allows only read access to files in and below its default directory this is the extent of security QFX packets consist of a 4 byte network order packet length a 4 character token and possibly data Packet length includes the 4 byte length field Tokens are INFO File information request response SEND File send request response DIFF File timestamp comparison ERRR Error response INFO exchange request length INFO filespec lt NUL gt response length J INFO YYYYMMDDhhmmss size lt NUL gt Four digits for year two each for month January is 01 day 01 31 hour 00 23 minute 00 59 and second 00 59 followed by a single space character and finally the size of the file in bytes response length ERRR Requested file does not exist or request is malformed Explanatory message Is optional should be string consisting of number whitespace optional text request length SEND filespec lt NUL gt response length SEND file data response length ERRR Requested file does not exist or request is malformed Explanatory message is optional should be string consisting of number whitespace optional text request length DIFF
53. f 002 StandardColors gif NOTE Sequence numbers may or may not have leading 0 s such as 1 01 or 001 The presentation script for controlling the slideshow image sequencing and image duration Where n1 is the sequence number in desired presentation sequence Duration time shall be defined by FRAME command duration time Example 001 Slide 1 display for duration FRAME Where n1 is the sequence number in desired presentation sequence and n2 is Slideshow image duration time used independent of FRAME n2 Desired duration in milliseconds 10 Refer to FRAME Examples Where n1 is the sequence number in desired presentation sequence and n2 is multiplier applied to FRAME value Image duration time FRAME x n2 Example 01 F5 Slide 1 display for duration FRAMEx5 F5 will multiply FRAME x 5 If FRAME 100 result is 5 second duration 60 ScanVue Customer Interactive Kiosk User Manual M8000 01 Slideshow Example Specify the root directory for the graphic image files SETUP ROOT DIR Graphics MyShow FRAME 100 1000mS or 1 second 100 x10 Here are the image files These all 800x600 pixel GIF or PNG images FILES SLIDE1 FrontYard GIF SLIDE2 WalkWay GIF 3 Porch GIF 4 FrontDoor GIF 5 EntryHall GIF 6 CoatCloset GIF 7 FamilyRoom GIF 8 Backyard GIF 9 Kitchen GIF 10 DiningRoom GIF Here comes the slideshow SHOW SLIDE1 F10 Slide 1 display f
54. for Ethernet communication allowing for further configuration using IEE s configuration program UnitConfig or Modeset See Chapter 4 for ScanVue Configuration This process Is specific for Windows 7 OS however Windows OS 98 NT 2000 and XP are also supported Your computer will be configured as a network server with one client If you need to set your computer back to its original settings note down all the original settings before you make the changes If your computer is already setup to operate on a private company network IEE recommends consulting with your IT group before performing this procedure Note If a ScanVue is connected directly to a PC without a router or switch a crossover cable must be used ScanVue Factory default network settings IP Address via DHCP Username GUEST Sub Net Mask 255 255 0 0 Windows Serv SVSERVE WINSserverlP 10 0 10 13 password Not Set Unit ID ScanVue shareName POS 14 May 2015 Rev C 21 ScanVue Customer Interactive Kiosk User Manual M8000 01 Network Setup Example Procedure Windows 7 1 Preliminary e Disable your Windows 7 Firewall or Anti Virus 2 Set to Use Sharing Wizard Click Start then Control Panel Click Tools on menu bar then click on Folder Options Click the tab labeled View Scroll to the bottom of the list to the check box labeled Use Sharing Wizard and check this box See below e Close Folder Options wind
55. formation as shown in Table 3 A program such as B Coder Lite or B Coder Pro from Taltech or Avery Label Pro can create these for you On line barcode generators can also be used such as www barcodesinc com generator index php www nationwidebarcode com barcode generator Follow the step by step procedure outlined in the following pages to configure ScanVue using barcodes 1 Power up the ScanVue unit Wait until it finishes booting the 2 blue info screens have been displayed and the IEE logo clears If you have an RF unit a red connection diagnostic screen may appear if the unit doesn t connect to your network Either way you are ready to reconfigure 2 Scan the specific labels listed in Table 3 required to change the configuration to your network s parameters ScanVue will display the raw code then the setup name and entered value 3 When all the setup labels have been scanned in and visually verified scan the following Bar code Save Settings and Reboot This causes the complete configuration setup to be written to ScanVue non volatile memory and reboots for the changes to take effect Save Settings and Reboot 4 If it is required that you need to change barcode scanner configuration for your application please contact IEE for Barcode Scanner configuration support 14 May 2015 Rev C 51 ScanVue Customer Interactive Kiosk User Manual M8000 01 Mode Setting Default Setting Unit ID Unit IP14
56. g group is set up for text use with specified font and colors GROUP ToolDept tools1 tools2 toolsentrance Cosmetics cosmet1 cosmet2 makeup1 HouseWare kitchen china bridal appliance TextMsg tools1 tools2 cosmet1 kitchen Set up the display characteristics DISPLAY Msgchecking Checking Please Wait lt Tooldept gt SlideshowFile shows tools sho lt HouseWare gt SlideshowFile shows housewares sho SlideshowFile shows everybodyelse sho Text colors tool dept brown over green cosmetics dept yellow over blue from color chart Text Colors by Index pdf lt ToolDept gt Text Fcolor 44 lt ToolDept gt Text Bcolor 18 lt Cosmetics gt Text Fcolor 35 lt Cosmetics gt Text Bcolor 180 Members of these groups are directed to a different ini file REDIRECT lt HouseWare gt InitFile tools ini lt TextMsg gt InitFile textonly ini 14 May 2015 Rev C 58 ScanVue Customer Interactive Kiosk User Manual M8000 01 Appendix D Creating a Slideshow sho File Introduction This section contains detailed instructions for creating a slideshow file simply using a text editor like Windows Notepad to create the script necessary to run the graphics images slides in an 800x600 pixel non interlaced GIF 89a format Images can be edited with any good commercial image editing program such as CorelDraw or Adobe Photoshop A slideshow is a file name sho located in the servers shared POS shows f
57. ge e Close the Manage Accounts window 14 May 2015 Rev C 28 ScanVue Customer Interactive Kiosk User Manual M8000 01 7 Allow ScanVue Guest Account on Host Server Network For Windows 7 Guest account is denied access on the network by default This process removes Guest as denied account from network server security settings policy e Click Start e In Search programs and files field type and enter GPEDIT MSC The Local Group Policy Editor will open Enter Computer Configuration Windows Settings Security Settings gt Local Policies gt User Rights Assignment Double click on Deny Access to the Computer from the Network See window below Eile Action Wiew Help e m E XO Hm li of Local Computer Polity HE Computer Configuration E Software Settings a ZC Windows Settengs D Mame Resolution Policy wl Senpts Martup Shutdovwn ae Deployed Printers A S cunty Settings Og Account Policies a C Local Policies D Audit Polity Dal User Rights Asiegnerertt OG Security Options OG Windows Firewall with Advanced Security OG Hetwork Lat Manager Policies 2 Public Key Policies E Software Rertneban Policies 2 Application Control Policies x 3 IP Secunty Polices on Local Computer CD Advanced Audit Policy Configuration gy Poticy besed QoS C Admine Templates User Configuration Polar Adjust memory quotes for process Allows log on locally Allow leg en thro
58. i 1 set a single mode e g i1UnitID ScanVue5 get a single mode e g gUnitID send literal text address of unit obtained from modeset ini if not specified 14 May 2015 Rev C 36 ScanVue Customer Interactive Kiosk User Manual M8000 01 ScanVue Supported Modes Note 1 Mode names are NOT case sensitive 2 Set DHCP in unitIP to change to via DHCP for ScanVue to obtain an IP Address from a network DHCP server 3 Most modes can be set to factory default or Not Set value by entering double quote or default as the value Fixed Unit Identification Configuration Mode Software version number read only Not available Buildlnfo The date and time of the software release in the format YYYYMMDD YYYYMMDD read only ProductName Default ScanVue read only SerialNumber Contains the unique serial number for the unit read only 999999 QueryViaBrowser IEE factory setup Always FALSE for Non Browser FALSE configuration Note This configuration setting is not available for ScanVue models containing software prior to version 11 01 ver 1 008 User Configurable Unit Identification Configuration Mode Beseription Default UnitlD The host name of the unit 19 characters maximum UnitlP The IP address of the unit in standard IP dotted notation via DHCP Unit IP default is 192 168 0 1 with no connection and with OF oe no DHCP server available 192 168 0 1 UnitMask The
59. ied from 0 255 at the beginning of the response packet to a query QueryPadTo Sets the number of text characters for a barcode query to at least the specified number of bytes by adding NUL bytes after the query string Value is 0 to 64 Has no effect if value lt bytes in barcode 3 QueryPrefix Up to 198 characters If set it is prefixed to all query Not Set requests SendError Controls whether error messages are sent in response FALSE to unknown messages mode set commands with improper parameters etc SendResponse Controls whether confirmation messages are returned FALSE after setting a mode s value sendUnitID Controls whether the UnitID string is sent as part of TRUE product information requests The protocol method used for product information TRUE queries 14 May 2015 Rev C 39 ScanVue Customer Interactive Kiosk User Manual M8000 01 Presentation Confiquration Configuration Mode textHPos The horizontal offset from the left edge where text starts in pixels Must be an integral multiple of four pixels Space must be available on the right side of the line characters cannot be pushed off the screen textVPos The vertical offset from the top edge where text starts in pixels Must be an integral multiple of four pixels textForegnd The color index for foreground text textBackgnd The color index for background text TextDisplay Default EXCLUSIVE EXCLUSIVE MsgChecking The string that is displayed by the
60. inate the connection If the client detects a loss of synchronization it may send an error token following re establishment of the connection in order to log the error on the server If the server detects this condition it can log it directly Following a query the client may choose to take an error action if it receives nothing from the server within a defined timeout period Status Requests The server can make capability queries and or mode changes before after or in lieu of sending any response The client may send capability messages regardless of whether the key name is known to the server the server retains this information When the server needs to know the value of one of these capabilities it consults this retained information If it is not known a capability query may be sent and the server may wait a moment for a reply to be received This reply will asynchronously update the server s information and the value should be found there by a subsequent lookup following the brief interval required for the client to respond to the query If it remains undefined it can be assumed that the client declined to respond most probably because that capability name is not known to it 14 May 2015 Rev C 65 Client Mode Changes ScanVue Customer Interactive Kiosk User Manual M8000 01 The notion of a mode setting is to allow the server to select between optional behaviors or parameters in the client If the server wants the client to ad
61. int and your network staff should be the first line of technical support Most of the manufacturers of wireless routers or access points have extensive technical documentation on performing RF site surveys and correct installation of the units on their web sites Before installing a new wireless RF data link it is important to perform an RF site survey to characterize the immediate environment and ensure a reliable system is designed The general pointers we indicate below will assist in the initial installation and diagnosis of a link problem However your first line of technical support is the specialized help available from your system installer or IT Support The manufacturer of the wireless router may also provide support 1 Unobstructed line of sight is best If you can arrange the ScanVue units so there is an unobstructed line of sight to the access point Under these ideal conditions and assuming no interference from other 2 4Ghz sources you should get up to 150 distance In a typical office or retail environment 30 50 is more typical 2 Mount the wireless router or access point as high as possible in the line of sight This way the signals should travel above racks shelving customers etc The human body is 90 water and a good RF signal absorber this is why cell phones often don t work well inside buildings and around crowds of other people 3 Keep reflective surfaces like mirrors and polished stainless steel and
62. ion File Scanvue ini Sections amp Commands rrrennnnnnnnnnnnnnnnnnennnnennnnnnnnnnvnnenvnvennunenne 57 Example of Initialization File ae kaka kaka kak kaka kake K kK KAK kK k kK kK kK kk a kk kK kk a ka A 58 Appendix D Creating a Slideshow sho File lll kk kk 59 Ha CTO REESE 59 EK EDEN 59 Show File sho Sections amp COmIm ee Ss aiuscencelvoananttucouaitusovantinionailueniaiinseeuniniorniuimadebvaniass 60 SHOO SNOW E ADIO FEE gt e eO oMM M M MIM M M MH HH HH HNHHEHE HHH HHH ME 61 Appendix E ext Message SUDO i cy laac aya kaka kalaalaaaaa anan kawa aa daa aa aa a awa aa a a alba aka AA d A al 62 Font Sets and ASCII Characters i mulanlemns msmesbaulesdedeeansd ksuonpekesekrdastdamedekassikee 62 Formatted Text Messages EE EE EE EN 63 Example Formatted Database Message Character Set rrrnnnnrnnnnrnnnnnrnnnnnrnnnnnvnnnnnnnnnnnnnn 63 Sample Formatted Database Messaoe arrarnnnnnnnnvnnnnnnnnnevnnnnnnnnnnnnnnnnnnnnennnnnnnennennnnnnnennnnnnnuenen 63 Appendix F ProductInfo Protocol ii kk kk y k k kk kk kk A AA 64 Productlnfo Protocol FEN GINS eae vasiceinuaccunareciqetnsiabaaiawerdeninuateanimencdietnusiiuninontienemastiueanet n 64 1 811400 Deus a ENKE EE EE EE E E RE EE 64 pe AEE EE NET EE 64 Normal Socket Mode Default rrrnnnnnnvnnnnnnnennnnennnnnnnnnnnnnnnvnnennnnennnnnnnnnnnnnennnnennnnennnnennnnnnnneennne 64 Open Socket Keep Alive Mode
63. l the latest updates or service packs to the operating system you are using 1 Simply copy the entire POS folder and sub folders into C directory on your host system POS folder must be shared per instructions in Part 2 of this Chapter 2 Refer to instructions described in Part 2 of this Chapter to prepare the host server for communication with ScanVue 3 Refer to instructions described in Part 3 of this Chapter to perform sample slideshow and product database test With default scanvue ini file installed into C POS folder along with sub folders containing sample script sho and image files ScanVue unit can then look for scanvue ini file located in the shared POS share when it boots up and will not operate if it can t find it The ini file will be searched for in all lower case characters This takes care of servers that are case sensitive such as Unix For servers that are running other than Windows sources are provided for the server software There are also freely available drivers to allow any operating system to act as a Windows type server 14 May 2015 Rev C 18 SDK Contents ScanVue Customer Interactive Kiosk User Manual M8000 01 Documentation Folder POS Folder fonts Graphics Test 800 mages ScanVue ini UnitConfig modeset exe demoserv exe data dat data dat documented Contains Manual and support documentation Folder containing sample font files that may be downloaded to the Sc
64. m Demoserv sample code font files demo graphic images demo text files and user manual NOTE WEP Wireless Equivalent Privacy encryption continues to be supported by ScanVue however the recommended solution to WEP security problems is to switch to WPA2 Wi Fi Protected Access 14 May 2015 Rev C 15 ScanVue Customer Interactive Kiosk User Manual M8000 01 Interactive Device Support e 4 front panel push button switches Standard installed device TCP IP network communication bank of 4 mechanical pushbutton event switches located on the front bezel These switches have no pre assigned functions but when enabled and depressed send the switch number and time close event to the host computer When a button is pressed its switch number token will be stuffed into the EVNT packet and transmitted to the host computer for further action by the server based application e Fujitsu model FP 1000 thermal 3 receipt printer kit Contact IEE Sales for this option Serial RS 232 communication Requires optional Y cable The printer is powered separately Serial RS 232 Communication ScanVue receives pre formatted data and control codes from a printer driver resident on the network host which it passes unmodified through DIN 8 Connector Serial RS 232 to the printer Default Communication is 9600 BAUD 8 bit no Parity and 1 stop bit 19200 BAUD is available setting e Resistive touch screen Contact IEE Sales
65. mer Interactive Kiosk User Manual M8000 01 Application Program Interface API Overview A generic bi directional message passing protocol API called Productinfo has been created especially for for retail store price veritier applications The Productinfo application is required as an interface between ScanVue 8000 Kiosk and the back office server that has the database containing item prices 5 and descriptions Implementations of ProductInfo directed at specific hardware platforms the ScanVue in this case are a subset of the full protocol The application that links ScanVue and the host back office server s database must reside on the server Any platform that runs TCP IP as the network transport protocol can be used as a server to support Productinfo based applications Hardware platforms include MS Windows Unix or Linux Supported Operating Systems include Windows 98 ME 2000 NT XP 7 Unix Linux and VAX Known databases running on the OS can be Oracle MySQL Microsoft SQL Server and OpenVMS The Productinfo Server application program is responsible for receiving a request from a ScanVue after a barcode scan retrieving the price and description from the database and returning that data to the unit that initiated the request The development and maintenance of any host computer based application program required to access a product information database is the sole responsibility of the end user or their system i
66. n the server needs to know the value of one of these capabilities it can consult this retained information If it is not Known a capability query may be sent and the server may wait a moment for a reply to be received This reply will asynchronously update the server s information and the value should be found there by a subsequent lookup following the brief interval required for the client to respond to the query If it remains undefined it can be assumed that the client declined to respond probably because that capability name is not known to it Mode settings allow the server to select between optional behaviors or parameters in the client Theoretically this can work both ways If the server wants the client to adopt a certain mode setting it sends the command and the client will resoond appropriately If not an error report may be generated in response Mode settings occupy a separate name space from the capabilities table A mode setting could be used to change the timeout value the client uses to decide that a socket connection has broken Error reports are used primarily as a debugging tool The string starts with an error number optionally followed by white space and explanatory text In the nominal case messages consist of a length followed by a token possibly followed by more information as specified by the length and the token In the trivial case the message consists solely as a NUL terminated text string this is the case when e
67. nfiguration status screens Fig 1 are sequentially displayed which show the current settings of the unit Each screen is displayed for 10 seconds then the unit will load the slideshow from the server and start running These screens can be displayed at any time by scanning Info Screen 1 and Info Screen 2 bar codes shown in Appendix B under Support Barcodes Wireless RF configurations display brown text on a light green background and hardwired Ethernet units display yellow text on a blue background Refer to Chapter 4 for detailed information on how to configure a ScanVue 8000 Kiosk Figure 1 Configuration Info Screens 1 and 2 14 May 2015 Rev C 10 ScanVue Customer Interactive Kiosk User Manual M8000 01 Installation Requirements Installation The installation of ScanVue is a reasonably easy process for a person familiar with installing and maintaining local area networks LAN s It is assumed the installation will be done by a person having a sufficient level of technical expertise with LAN hardware and software to understand the content of this manual and complete the job with minimal outside help A system or network administrator is capable of performing the installation with ease Setting Up a Wireless RF Link for ScanVue Wi Fi Models Installation of Wireless RF communication links requires special expertise and is part of your site network and as such the manufacturer of the wireless router or access po
68. ntegrator IEE provides a sample Productinfo server API Demoserv included in the SDK License free Demoserv C source code is included to assist the end user in writing applications on their host machine Demoserv is written in ANSI C and can be integrated with any ANSI C compiler Description ScanVue nas an embedded protocol engine that uses TCP IP to send the UPC barcode number from the ScanVue to the host computer and return the price and description information retrieved from the host computers database by its resident application Productinfo is a TCP based bi directional message passing protocol that uses the same format when moving data in either direction In normal operation the client opens a connection for each request generated usually a scanned barcode and keeps it open until the server instructs the client to close it The client can also wait for the server to open a socket thus allowing asynchronous operation The protocol also sends events marking a change of state opening or closing of any of the four optional front panel switches These events may be used by the hosts resident application to control functions or modes within the application for instance to change language displayed when a switch is pressed An absiract system level diagram showing the relationship between ScanVue the network and the host computer is shown in Figure 2 The API is shown at both ends of the network for clarity In pra
69. o color chart Text Colors by Index pdf to determine desired color command seitings A text string displayed when a barcode is scanned The default string is Checking Please wait When the host returns the price and description it overwrites this message A text string displayed when a barcode is scanned and the host cannot be reached The default string is Unavailable Please try later The number of seconds that text will be displayed before it is cleared and the slide show restarted Can only be used in the ini file Performs the same function as the POSTimeout mode in UnitConfig or modeset Assigns individual units to a group The Token is the name of the group and the value is a list of one or more Unit ID s separated by commas that belong to that group The same group name can appear on more than one line with more Unit ID s listed Units may belong to more than one group Allows specified unit to be redirected to another initialization file The Token is the unit s ID number and the value is the UNC for the new initialization file If ScanVue recognizes its ID in the list of ID s it uses the value to obtain the new ini file A list of which initialization files have been referenced in this process must be kept so that loops can be detected and terminated 57 ScanVue Customer Interactive Kiosk User Manual M8000 01 Example of Initialization File Define which ScanVue units are grouped together TextMs
70. ogramming interface API section Introduction The Productinfo Protocol provides a network based messaging system whereby a client can obtain item price and description information about specific products from a database located on a back office server This information can be in any form such as text or graphic images The protocol will be submitted as an RFC for the Internet community Protocol Types There are two forms of the protocol trivial and nominal The trivial version consists purely of lt NUL gt terminated text sent from the client to the host or from the host to the client From the client it is a product query from the host it is a text response This may not support all the features of any particular device so nominal mode must be used for advanced features The trivial and nominal cases can be distinguished by examination of the first byte in trivial mode it will always be a printable ASCII character in nominal it will be zero unless you are sending individual packets in excess of 16MB When a trivial mode message Is received by the server it is interpreted as a product query it optionally contains the client s identification and white space preceding the product code When received by the client it is interoreted as a single text response to a query In either case sessions are closed by the server In the nominal case messages consist of a length followed by a token possibly followed by more information as spe
71. older consisting of a script list of references to graphics images specifying the order and duration images are to be displayed Short video clips up to 8 seconds in the form of sequential gif or png images are supported at the fastest approximate rate of 20 frames sec Slideshow sho file images and scripts are loaded into ScanVue RAM memory when scanvue ini file located in shared POS directory is read during boot up or after specified timeout The slideshow sho file contains three required sections as follows SETUP section contains slideshow Initialization settings FILES section of the sho file contains a list of images reserved in memory to be presented in the slideshow SHOW section of the sho file contains a presentation script that is interpreted by ScanVue for controlling the slideshow image sequencing and image duration See next page for slideshow command requirements for each section Rules for the sho File 1 The sho file is a text file consisting of sections for specifying different parameters Each section is marked in enclosing square brackets i e SETUP 2 The slideshow file uses Token Value pairs to define the sources of the image files Sections must be in specific order SETUP FILES and SHOW 4 Lines that start with a single quote or pound sign are comments Blank lines and white space except possibly in a value field are ignored go 14 May 2015 Rev C 59 ScanVue
72. on in this manual was deemed correct at the time of printing Updated versions of this manual will be published periodically and may be downloaded in Abode Acrobat PDF format from IEE s website WWW IEEINC COM Copyright 2015 IEE Inc All Rights Reserved 14 May 2015 Rev C 2 ScanVue Customer Interactive Kiosk ZEZ User Manual M8000 01 STANDARDS CERTIFICATION The ScanVue product described in this manual has been fully tested and certified by an independent testing laboratory and is compliant with the following international standards e UL Standard 60950 ITE listed product e CSA standard C22 2 No 950 recognized product e RF Emmissions Conducted FCC CFR Title 47 part 15 Subpart B Class A e RF Emmissions Radiated CISPR 22 called out in FCC CFR Title 47 part 15 Subpart B Class A e EN55022 2010 AC 2011 Class A e EN55024 2010 e EN61000 3 2 2006 A1 2009 amp A2 2009 e EN61000 3 3 2008 The internal Wireless LAN PCle Minicard is certified by the manufacturer to be compliant with the following standards e EN60950 1 2006 A11 2009 EN 50385 2002 EN 301 489 17 e IEC 60950 1 2001 e FCC part 15B amp part 15C CAUTIONS Caution Do Not DISPLAY A FIXED IMAGE FOR EXTENDED PERIODS OF TIME AS THIS MAY CAUSE LCD IMAGE PERSISTENCE PRODUCING PIXEL DISCOLORATION 14 May 2015 Rev C 3 ScanVue Customer Interactive Kiosk User Manual M8000 01 TABLE OF CONTENTS TABLE OF FIGURER 6 Chapter 1 INtrO u
73. ond timer which need not be supported Events are mapped into a 32 bit word in standard network order Clients may allow the host to enable and disable individual events or to select reports only for starting or ending events The packet header for events from UnitID Unit1 is Immediately following the header is the 32 bit map of events that have started since the last report the 32 bit map of events that have ended since the last report a 32 bit timer value and a NUL terminated string that is the sending unit s UnitID The bytes following the header if event zero started and event one ended at time 5 from UNIT1 would be 00010002 0005 85 78 73 84 49 0 Client Requirements Capabilities The following capabilities must be supported by a client Capabilities Timeout Changing the client s protocol timeout value is supported sendUnitID Sending the unit s ID can be enabled and disabled TrivialComm Controls the default communication method used for queries Modes The following modes must be supported Mode Timeout Hundredths of a second represented in a 32 bit value This specifies 300 the amount of time that a client will wait after sending an initial query 3 seconds before it terminates the connection to the server and displays an error message if no other response has been received a trivial mode query need not be in trivial mode 14 May 2015 Rev C 70 ScanVue Customer Interactive Kiosk Us
74. onnected DEVICES EEE VO V d San da D R We Wa W DO VA AA 45 A Pushbutton Switches Standard ERE da ne n k d wane n VA Aa v V RENA a n k n ad ER 45 Touch Screen Opt Onal u kk kk kk kK K k KK K KK KK KA KA KK KAK KK KK KK K KK KK KK KK A KA 45 Externally Connected DEVICes Lam hugseliste AKA K A KAK KK A KA KK KAKA KK KK KA 46 Serial Receipt Printer Optional u kk ak KK kK K KK KK KK KAK KK KK A A KK KK KK 46 14 May 2015 Rev C 4 ScanVue Customer Interactive Kiosk User Manual M8000 01 Appendix A Configuring ScanVue for Input D ev C S iii kk 49 Data Bytes Parameters EE KAKA KK AKA KA K KA KK A KK A KK KK KK kK A kk k 49 Touchscreen Data Bytes Parameters K hA llll ilk kaka kak kya k kK k KA KAKA AKA KA KA KA KK KA 49 Structure of EVENT DACKe la aka kaka kaka kak kaka keka KAKA KAKA KAKA KAKA KAKA KAKA K KAK A kK kK AKA KAK AK AA Waa 49 Appendix B CGonfiguring WIth BaArCOQd S i kk k k k KK AKAR KK KK AKA A KAKA 51 Barcode Scanner Setl llgS i kk kk kak kk k k KK K EK AKA AKA KAKA KK KK KAK KA KK KA 51 evra ee HL Ue cesigi RR HE NEH HEEE HHnHnTaRENnN N EnNENEHEE HH HEN HEHHHHJ 51 MINE NE EE 53 Appendix C ScanVue Initialization File KAKA 56 SEE PENE EEE KE 56 Rules for the Sen BEJA FIG j sla lln isxiy libe em orke bu xa b w nb xua n na kan K s b aw a la 56 Initializat
75. opt a certain mode setting it sends the command The client will do so if applicable If not optionally an error report may be generated in response Mode values are set by using token value pairs Mode values can be queried by sending the mode name alone Error reports are used primarily as a debugging tool The string starts with an error number optionally followed by white space and explanatory text Packet Types Packet Types Function Terminate connection Capability query Capability response Mode Set Query Mode Response Error report Product query Data Registration Event The meaning of any Special Text is implementation defined 14 May 2015 Rev C Token TERM CAPQ CAPR MDSQ MODR ERR_ PROD DATA RGST EVNT 66 Data Types Function No Operation Display Text Special Text UNC URL File Token NOP _ TEXT SPEC UNC _ URL_ FILE ScanVue Customer Interactive Kiosk User Manual M8000 01 Nominal Mode Packets General Terminate Connection Capability Query Capability Response 14 May 2015 Rev C Every nominal mode packet starts with a header containing the packet length and the token and may contain no other data Packets are described below Requires only the length and the token The name of the capability to be queried is a string following the header Capability names are case insensitive The header for a SendUnitID capability query would be The query string S
76. or 10 secs 1 second x10 SLIDE2 F5 Slide 2 display for 5 secs SLIDES Slide 3 display for 1 sec FRAME time SLIDE4 30 Slide 4 display for 300 milliseconds SLIDE5 3 Slide 5 display for 30 milliseconds Fastest frame rate SLIDE6 F2 SLIDE7 F5 SLIDE8 F5 009 F5 010 F10 Slide 10 displays for 10 secs End Slideshow will now start over 14 May 2015 Rev C 61 ScanVue Customer Interactive Kiosk User Manual M8000 01 Appendix E Text Message Support Font Sets and ASCII Characters ScanVue 8000 Kiosk has a built in default font supporting the character set shown in Table 4 The default font has the extended ASCII 256 character set and can be displayed 20 characters per line Sample TTF fonts can be downloaded from the server C POS Fonts folder when ScanVue boots up by specifying it in the scanvue ini file Only one font at a time can reside in ScanVue Free TTF fonts can be obtained from the following on line web sites www fontsquirrel com fonts www webpaqepublicity com free fonts html While ScanVue can display characters outside of the usual ASCII range of 32 127 many libraries will not correctly handle those characters in normal text Nominal mode transfers should be used to write text with the extended character set 128 255 ASCII printable Extended ASCII W characters characters A EMA 32 64 96 128 1480 a HH 9I2 amp 1224 0 33 65 A g7 a 129 ul 161 i 193 _ 225 f
77. osk Standard Wall Mount Installation The ScanVue 8000 Kiosk is VESA MIS D 100 x 100 mm standard mount supported 3 940 x 3 940 and can be mounted on any type of flat vertical surface using the four 4 threaded PEM P N ITB 032 mounting holes located on the rear using 10 32 fasteners The closest metric fastener would be M5 x 0 8 Mounting hardware is not provided as the material used in the vertical wall can vary depending on the location chosen ke 8 20 rm2 82 Fh 1 97 6 458 VIEWING AREA 4 864 VIEWING AREA 9 12 14 May 2015 Rev C 33 ScanVue Customer Interactive Kiosk User Manual M8000 01 Chapter 4 ScanVue Configuration UnitConfig Program Configuring ScanVue units over the network requires a GUI program called Unit Config or Modeset program described below Unit Config provides a simple graphical way to query and configure any ScanVue unit using mode commands Changes can also be made off line that will allow the unit to connect to the network using Configuring with Barcodes method See Appendix B without requiring the PC Generally configuration by special barcode is kept for those occasions when a devices network configuration is incompatible with the local network Once the unit is network compatible the rest of the configuration can be done through UnitConfig Using UnitConfig Start UnitConfig 4 blank Button Fi
78. ow Folder Options General View Search Folder views You can apply the view such as Details or Icons that you are using for this folder to all folders of this type Applyto Folders Reset Folders Advanced settings E Launch folder windows in a separate process jT Restore previous folder windows at logon 7 Show drive letters Z Show encrypted or compressed NTFS files in color V Show pop up description for folder and desktop items Show preview handlers in preview pane jT Use check boxes to select items 7 Use Sharing Wizard Recommended Ji When typing into list view C Automatically type into the Search Box Select the typed item in the view azana 14 May 2015 Rev C 22 ScanVue Customer Interactive Kiosk User Manual M8000 01 3 Share POS Folder e In C directory right click POS folder and select Properties then click Sharing tab e Click Share button to enter File Sharing window e In File Sharing window click Won right side of entry window and select Everyone from list then click Add button See below Fe Edi View Tors Heip Cuqenize 2 Open Include in library Fonie Choose people to share with Tygt name and ihon sok Add or chick the are to find mtoni PoS COREL Computer OSIC mer mm Onganize u Open Include in library Share arih Bum Hea folder i J EEE A Date modified Type dise dan y di d did ee i EFE
79. pixel color graphics 8 Diagonal LCD display Network Server Computer Requirements e MS Windows Unix Linux VAX or any other platform that runs a TCP IP network Supported Operating Systems e Windows 98 ME 2000 NT XP 7 Unix Linux and Open VMS Power Options e Wi Fi and Ethernet Models 11 29 VDC 10 W typ 24 VDC Nominal e PoE Hardwired Models 48 VDC 10 W typ IEEE 802 3af compliant Communication Options e 11Mbps IEEE 802 11b Wi Fi e TCP IP peer to peer Ethernet 10 100 Base T e Power over Ethernet PoE Supported Interactive Devices e 4 front panel push button event switches Input Device Options e An external RS232 serial port is available via an optional Y cable that supports a serial receipt printer or other serial device e 2 USB ports For any desired future use such as MSR please contact Sales 1D 2D Barcode Scanner e Supports any 1D and 2D bar codes including PDF417 codes UPC and NCR prefix support ScanVue Software e Operating System Embedded Linux Slideshow Presentation e Image Format GIF PNG e Image Resolution SVGA 800x600 e Maximum Number of Images 150 e Fastest Frame Rate Video Clip Support 18 Frames per Second Configuration Setup e On Line UnitConfig Off Line Barcodes Security e WEP e WPA WPA PSK TKIP e WPA2 WPA PSK CCMP Tools e SDK software developers kit includes ScanVue configuration programs UnitConfig and Modeset Sample API progra
80. ported serial printer D Sub 25 Pin Female serial connector e Y cable IEE P N 70665 01 breaks out the ScanVue DIN8 connector serial port for printer interface e Printer extension cable IEE P N 37082 XX where XX specifies the cable length Other manufacturers serial printers may require a different Y cable or port settings Check with IEE Sales before attempting to connect a different printer 14 May 2015 Rev C 46 ScanVue Customer Interactive Kiosk User Manual M8000 01 Sending Data to the Printer The host server must use nominal mode Productinfo packets to send data to the printer The packets required are Data type Special Text sub type An example of a typical message is Byte Count Value Oh Meaning 0 3 00 00 00 13 Length of packet 19 bytes 4 7 44 41 54 41 DATA Data type 8 11 53 50 45 43 SPEC Special Text sub type 12 18 48 65 6C 6C 6F 21 0A Hello lt LF gt Text sent to printer Serial Printer Wiring Typical Optional 1 to 1 Y Cable IEE Part No 70665 01 z Optional 12 VDC 2 5A Power Supply Part No 39055 01 Printer Serial Power a Printer Supply Optional Printer Cable Part No 38578 01 NOTE The RJ12 cable should be disconnected from printer Serial Printer Wiring Diagram with Extension Cable Optional 1 to 1 Y Cable IEE Part No 70665 01 7 Optional 12 VDC 2 5A Power Supply Part No 39055 01 Printer Power aE pp Printer Optional Extension Cable Par
81. rough test images should be loaded and displayed if Host Server has been set up as previously instructed 4 Run sample Productinfo server application Demoserv exe located in POS folder and scan following sample barcodes to test ScanVue operation using sample product database text file data dat The first 4 barcodes produce sample 320x240 size graphic images The Font Set barcodes produce text messages 5 Press all four pushbutton switches and verify graphic image response for each switch This also uses data dat database file TEST BARCODES Phones Scan 1 time Electronics Scan 1 time 58 14100 074 Radios Scan 3 times T Shirts Scan 1 time 70662 03014 o 24100 12021 5 Font Set Part 1 Font Set Part 2 A 4 4 4 4 4 4 4 B 4 4 4 4 4 14 May 2015 Rev C 30 ScanVue Customer Interactive Kiosk User Manual M8000 01 Chapter 3 ScanVue Connections Refer to Figure 3 for ScanVue rear connections Refer to Figure 4 for Ethernet pin assignment Refer to Figure 5 for 12Vdc power pin assignment Connections For PoE Power Communication PoE Hardwired connection requires only 1 cable e CAT 5 standard straight Ethernet cable 48 Vdc IEEE 802 3af compliant Connections For 12V Power Ethernet Communication Ethernet only non PoE connection requires 2 cables e 12 Vdc power to ScanVue DIN8F connector e CAT 5 standard straight Ethernet cable to ScanVue Etherne
82. rrrrnnnnnnnnnnnnvnnnnnnnnnnnnnnnrnnnnnvnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnseennnn 65 SSE EEE EE r E 65 ET EEE EE i 65 META 66 Nomina Mode er GOE 67 GE SEE 70 FEN 71 Appendix G Communication DiaQnOstiCs ccccccsssecccecceesseceeeeeeeseceeeeseeseceeeeseeeseeeeesaaaees 72 14 May 2015 Rev C 5 ScanVue Customer Interactive Kiosk User Manual M8000 01 TABLE OF FIGURES Figure 1 Configuration Info Screens 1 and 2 rrrrannnnnnnrnnnnenrnnnnnnnnenrnnrnnnnnennnnrnnnnnennnnennnssennnnen 10 Figure 2 Simplified ScanVue System Diagram rrvrrvvrrvennvnnvennvenvervrerverveesververrververrervernvennn 12 Figure 3 Connector Location Rear of ScanVue nsrmsnrsvernvernvervrervrnrvensvernrernrerverrrenrennren 31 Figure 4 Ethernet PoE Connector RJ45 Pin Assignmen S L uu EE 32 Figure 5 Power Connector DIN8F Pin AssignmenS Li kk 32 Figure 6 Unit Configuration UnitConfig Screen rrwrrnnrnvnnnrrvnrnnererrnvrvernnerenrnnreennnerensnneeennne 35 Figure 7 Example WPA WPA 2 Encryption Settings cccccseeeeceeeeeeeeeeseeeeseeeeeseneesseeeess 44 Table 1 4 Pushbutton Switch Mode Value Setting rrronrrnrnnrrrnnrrrrnnrrrnnrernnnrnrnnrennnnrnnnnennnnne 45 Figure 8 Wiring Senal PI EE EE 47 Figure 9 Interface Connector Pin ASsS grn me l S ll kk kk kk KK KO 48 Table 2 Touchscreen Data Bytes Parameters LL 49 Table 3 Barcode Configur
83. t Interface connector or a crossover network patch cable when connecting directly to Host Server Connections For 12V Power Wi Fi 802 11b g Communication Wi Fi models require DIN8 power and hardwired Ethernet connection required for network settings configuration e 12 Vdc power to ScanVue DIN8F connector e CAT 5 standard straight Ethernet cable to ScanVue Ethernet Interface connector or a crossover network patch cable when connecting directly to Host Server 1 Connect ScanVue per requirements indicated above 2 Apply power the ScanVue unit will start its boot up sequence Figure 3 Connector Location Rear of ScanVue 14 May 2015 Rev C 31 ScanVue Customer Interactive Kiosk User Manual M8000 01 Ethernet PoE Connector RJ45 Pin Assignments The following table identifies the locations for the Ethernet port pins and PoE power pins if used Ethernet RJ45 Pin Assignment 8 Pin RJ45 Pinout PIN NO FUNCTION a Pin 8 Pin 1 Figure 4 Ethernet PoE Connector RJ45 Pin Assignments Power Connector DIN8F Pin Assignments e The following table identifies the locations for the 12 Vdc Power pins Power DIN8F Assignment INTERNAL CONNECTION INTERNAL CONNECTION 7 rower savne esa oo Figure 5 Power Connector DIN8F Pin Assignments Power DIN8F Pinout 14 May 2015 Rev C 32 ScanVue Customer Interactive Kiosk User Manual M8000 01 Mounting the ScanVue 8000 Ki
84. t No 37082 XX XX specifies cable length Optional Printer Cable Part No 38578 01 NOTE The RJ12 cable should be disconnected from printer Figure 8 Wiring a Serial Printer 14 May 2015 Rev C 47 ScanVue Customer Interactive Kiosk User Manual M8000 01 Power Serial Interface Connector DIN 8 Pin Assignments Typical Supported Serial Printer ScanVue Power Serial DINSF D Sub 25 Pin Female Connector PIN NO FUNCTION SIGNAL GROUND POWER 12 VDC 2 5A EEE TXD RS 232C Citizen GBM 1000II Fujitsu FP 1000 ScanVue Power Serial DINSF Pinout or equivalent printer PIN 2 PIN 4 PIN 5 PIN 1 PIN 3 PIN 6 PIN 7 PIN 8 Serial Printer Cable 38578 01 DIN8M PIN NO FUNGTION Printer Cable DINSM Pinout SIGNAL GROUND INTERNAL CONNECTION RXD RS 232C DTR RS 232C 5 DSR RS 232C TXD RS 232C INTERNAL CONNECTION Optional for Citizen CBM 1000Il Fujitsu FP 1000 or equivalent printer Figure 9 Interface Connector Pin Assignments 14 May 2015 Rev C 48 ScanVue Customer Interactive Kiosk User Manual M8000 01 Appendix A Configuring ScanVue for Input Devices Data Bytes Parameters Each transmitted event packet contains three 8 hex digit words Pushbuttons do not set values in the data bytes Touchscreen Data Bytes Parameters Each transmitted event packet contains three 8 hex digit words Pressing the touch screen will cause the appropriate data to be stuffed
85. ters such as NCR model K590 Self Service Printer when in BIDIRECTIONAL mode will be passed up to the network host unmodified Printer drivers are specific to the printer used and must be provided by the user In OUTPUT mode the port parameters are pre configured for the co located Communication is 9600 baud 8 data bits no parity 1 stop bit In BIDIRECTIONAL mode the port parameters are pre configured for printers requiring communication at 19200 baud 8 data bits no parity 1 stop bit Use the UnitConfig program or modeset utility to change the serial port configuration mode setting port2function to OUTPUT or BIDIRECTIONAL If you are using an MS Windows system open a DOS box and change to the C POS directory where modeset utility is located and send the following 2 command lines C POS modeset iPort2function OUTPUT BIDIRECTIONAL lt IP gt C POS modeset c r lt IP gt where lt IP gt is the unit s IP address The printer port settings must be set to the same parameters to be able to communicate with it If you want to alter the printer communication baud rate or change other parameters a utility program PortSet may be used for modifying serial port settings Printer Cable Wiring See Figure 8 for Serial Printer Wiring Diagram and Figure 9 for ScanVue power serial connector pin assignment Optional IEE cables available for printer interfacing to ScanVue e Serial interface cable IEE P N 38578 01 connects to the sup
86. tory c windows system32 Files required to be registered in Win7 64Bit OS to run the UnitConfig program Files registered are located in directory c windows syswow64 Source Files Folder 14 May 2015 Rev C Contains source code for demo servers and some utilities The sample programs demonstrate communications with ScanVue using the Productinfo and QFX protocols and include Productinfo and QFX servers The VB sources and an OCX are provided for the Unit Configuration program so it may be embedded in the host application All other programs are written in ANSI C and have been compiled and run without modification under NT linux UNIX and VMS QFX is a faster lower overhead alternative to FTP and SMB and provides the added benefit of supporting graphic files in any format 20 ScanVue Customer Interactive Kiosk User Manual M8000 01 Part 2 Local PC Host Server Network Setup Introduction ScanVue 8000 Kiosk comes factory defaulted with IP address set for DHCP This is for automatically obtaining IP addresses assigned from a network server when performing installations The ScanVue will default to 192 168 0 1 if you don t have a DHCP server installed on your network This section describes how to setup a local desktop or laptop PC Host Server to communicate with a factory default ScanVue 8000 Kiosk A router is expected to be installed on your network with DHCP server enabled The Host Server must be set
87. ugh Remote Desktop Services Back up files and directores Bypass traverse checking Change the system time Change the hime rone Create pagefile Create Ji token object Create global objects Create permanent shared objects Create symbolic baks lt Debug progams EJ Deny access to this emipuber Town 1na a Deny log on as batch job Deny log n l termit Deny log on local Deny log on through Remote Desktop Services Enable computer and user accourrts to be basphed far delega Force shutdown from remote sysbern Generate secunty audits Security Setting LOCAL SERVICE NETO Guest Administrators Lis Administer Remete Adminetireion Backup Everyone LOCAL SERVIC LOCAL SERVICE Admini LOCAL SERVICE Adrnini Admins LOCAL SERVICE HETWO ddinaa dmin trator Bal 5 HA 3895 a Fn 5 1 5 1 11 73895787 2 Adminstrator LOCAL SERVICE HETW e Guest account may be shown as indicated below Rie Action Wiew Help m EI XO W Local Computer Policy a B Computer Configuestion E Software Settings E Windows Settings E Mame Resolution Policy Seripts Startup Shutdown mar Deployed Pronters a D Security Settings E Account Policies T Local Policies E Audit Policy Ta User Rights Assigamera E Securty Options E Wendews Fireevall with Advanced Security OG Metwoerk List Manager Policies E Public Key Policies O Software Restriction Policies gt E3 Appli
88. ust be in the range of your computer and ScanVue The ESSID of the router and ScanVue must match note the ESSID is case sensitive Default settings are IP 10 0 10 13 Mask 255 255 0 0 ESSID INSTALL ScanVue wireless encryption settings WEP WPA or WPA2 must match the router WEP Encryption Settings ScanVue5 supports 2 different tyoes of WEP Wireless Equivalent Privacy encryption in software versions 4 12 and later WEP encryption is set by the WEPEncryption mode ModeSetting Function _________ There are 4 unique encryption keys WEPKey1 through WEPKey4 Each key contains 10 hex digits for 40 bit encryption or 26 hex digits for 128 bit encryption Default value of the keys is a string of zero digits of the appropriate length The mode WEPKeylndex determines which of the 4 keys is used The default is WEPKey1 The selected key must match the type of encryption selected For example if WEPEncryption is set to SHARED128 and WEPKeylndex is set to WEPkey2 then WEPkey2 must contain 26 hex digits or 128 bits WEPkeyindex and the encryption data can be set by barcode WPA and WPA2 Encryption Settings ScanVue supports Wi Fi Protected Access WPA and WPA2 802 111 The UnitConfig program provides the user interface to setup various WPA mode s for ScanVue s radio Example ScanVue settings are shown in the table below For additional security requirements refer to Wireless Encryption Configuration table located in ScanVue
89. uter The file server must have the ScanVue Initialization file scanvue ini along with font graphic and slideshow script file sho located in its shared POS directory if SMB based or the default directory for FTP or QFX The file server can be a Windows or Linux system with any OS that runs TCP IP ScanVue sends the UPC number read from a bar coded item placed under the scanner to the Host or back office server API Productinfo which uses this number as a key to find the item in the price description database After the item records are retrieved the host application prepares the response and sends it back to ScanVue where the information is accepted and displayed The response can be a graphic image gif or png or text message 14 May 2015 Rev C 8 ScanVue Customer Interactive Kiosk User Manual M8000 01 ScanVue 8000 Kiosk Models ScanVue 8000 Kiosk is available with a SVGA color graphics LCD display e The ScanVue Kiosk model 8000 0000 is basic model with 10 100 BaseT Ethernet communication e The ScanVue Kiosk model 8000 0100 has 11Mbps IEEE 802 11b Wi Fi communication along with 10 100 BaseT Ethernet communication Model Number Scheme Model XXXX XXXX XX 1st 4 Digits Model 8000 Series XXXX XXXX XX 8000 LCD 8 SVGA Display 2nd 4 Digits ScanVue Configuration Options XXXX 0 X 0 0 XX Wi Fi 0 No 1 Yes Last Digit Special Order XXXX XXXX X X OPTIONAL Printer Kit 2 Custom Color X

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