Home

User manual for NetBanking service

1. B peek evs Group Onder Type Date last modified Sender account Receiver name T Me AIO Opened orders J 332323 UPP 12052012 1219 15558 Avista depoziti KM transakcijski rati VRTIC SUNCOKRET 1 P 332322 UPP 1205 2012 1219 16668 Avista depoziti KM ransakcijski radi VRTIG SUNCOKRET 1 Unsigned orders IS 2052012 1239 1 a eve JH EM dranzab irat D 332320 UPP 12052012 1218 15568 Avista depoziti KM transakcijski radi VRTIC SUNCOKRET 1 Signed orders D 332319 UPP 12 05 2012 1219 16668 Avista depozit KM ransakelisHi rati VRTIC SUNCOKRET 1 D 332317 UPP 12052012 1218 16666 Avista depoziti KM transakcijski radi VRTI SUNCOKRET 1 Procteaiva by bak D 332318 UPP 120520121210 16660 Avista depaziti KM fransakcijski radi VRTI SUNCOKRET 1 D 132314 UPP 120520121219 16666 Avista depoziti KM ransakcljsk ra VRTIC SUNCOKRET 1 D 132308 PPI 10052012 1228 156568 Avista deponi devimi 12242354 B0 234 236 44EE1 23423 1 SERRE TAN D 332298 PPI 090520121231 16668 Avista depozti devimi 1294236466 224236 07623422 1 T Wa Viti suncokret Rejected by bank D 3450 UPP 16 01 2012 2242 16666 Avista depocili KM transakcijski radi VRTIC SUNCOKRET D 40182 UPP 1601 2012 2242 16660 Avista deport KM ransakcljski ra VRTI SUNCOKRET 1 Cancelled by user D 40175 UPP 1601 2012 7242 16660 Avista depozili KM ransakeliski radi VRTI SUNCOKRET 1 Bl e Picture 11 Payments Module Creating a new payment order To make a new payment click on
2. Q Picture 17g Operational Menu Completing the order 23 Note Your configuration may not support some functionalities of the application SETTINGS LOCK HELP LOG OUT ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH neamen iia as LL IN An I Al EHE S ML x COPY daup Ord i Tipe Date last madited Bandes aiid R te ner name ow MOALI Opened orders p 3312323 UPP 120520121210 1668 Avista deport KM tranzakcijekl rab VATI SUNCOKRET 1 332322 UPP 120520121218 16564 tela nae KM eie mice ra amp VRTIC SUNCOKRET 1 Unsigned orders E O OUPP ii 12 12 i l Al D 332320 UPP 1205 7017 12180 16688 acta dapoi KN Qrancakeljokd ree VATIC SUNCOKRET 1 Signed orders 3 332318 UPP 12052012 1219 16660 Asta deport KM transakciski ro VRTIC SUNCOKRET 1 DO 332247 UPP 12052012 1219 16668 Avista depaziti KM transakcijskl rab VRTI SUNCOKRET 1 Frsceseiun by baak DP 332318 UPP 12052012 1218 186868 ista dapozrii KM ransakciski raf VRTIC SUNCOKRET 1 D 332344 UPP 120520121219 1GBEB Avista depoziti KM transakciiski ra amp VRTIC SUNCOKRET 1 gn 332308 PFI 10 082012 12 28 16668 Avi sla depoziti devimi 1224225410612342254000122423 1 Approved by bank gt EJ 332298 PPI 08 052012 1334 16569 Avista depozrii devtzmi 12342354T0612342354000123423 1 7 Wa vrti suncokrelt Rejected by bank D 30450 UPP 15012012 2342 16668 Avista depazii KM drancakciishl radi VRTIC SUNCOKRET 1 EJ 40182 UPP 16 012012 2342
3. SETTINGS LOCK HELP LOG OUT D ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH e Awksta depoziti devizni NENAMJENSKI OROCENI DEPOZIT OD 1 3 GOD Konmitent 005999 NENAMJENSI OROCENI DEPOZIT OD 1 3 60D Contract No 15124 Status ARTMAN Posista depoziti KM transakcliski ra uni HEHAM IENSKI ORCHCENI Card details Account details DEPOZIT OD 1 3 GOD Date of authorization 30 11 2009 BAM 3 400 00 Org ID Centrala MEMAMJENSKI ORCOCENI CE DEPOZIT OD 1 3 GOD NHEHAMJENSKI OROCENI DEPOZIT OD 1 3 GOD HEMHAMJENSKI ORCHCEMI DEPOZIT OD 1 3 GOD DEMO Tekucl Aanamy schedule Picture 10b Module for overiew of user accounts annuity schedule If the user has a loan then the mask with accounts allows the user to review the annuity schedule according to which loan installments are paid As shown on the picture above one loan account is selected on the left and on the bottom the button Annuity schedule can be clicked for a table overview of all annuities to be paid picture 10c below records in the table intentionally left empty The table shows the date of rate interest the capital and the total amount of the loan payment 11 Note Your configuration may not support some functionalities of the application SPARKASSE S oO 6 Bn SETTINGS LOCK HELP LOG OUT ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH G Avista depoziti dowlznl HENAMJENSKI OROCENI DEPOZIT OD 1 3 GOD marmiton 0059949 NEMAMJENGSHI OR
4. New Payment see Picture 12 and the wizard will pop up to help you define all the payment details The following pictures show the steps of the payment wizard The first step defines the type of payment while the second step fills out the payment order It is also possible to create a new payment order based on a previously created template or a set of templates which is a new feature of netBanking In the second step when a payment order is filled out it can also be saved as Atamplate which will speed up future payment orders Anincomplete order with a status of Opened Order and will be saved on the list of opened orders 16 Note Your configuration may not support some functionalities of the application c o 3 O SPARKASSE 5 Bima RI RA T ACCOUNT REFRESH e Please choose the type of payment Domestic payment C Abroad payment Opened ode Unsigned ord LJ Create from template package Signed ord Available packages Processing by ba Approwed by ba Rejected by ba Cancelled by Choose an account Payee name adress phone Payee s account Demo Demo i Sarajevo 71000 Berwficiary s account Paymentreference Arnount L URGENT L for public revenue onty Taxpayer Mo Payment type Pernod of taxation Tipe of revenue From Beneficiery Municipality To Payee Tax RefNo Budgetary unit Picture 13a Second step of Payment Wizard filling out the payment orde
5. Transactions in order to view them SPARKASSE Q Q9 SETTINGS LOCK HELP LOG OUT K ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH G Tools Communication Exchange rates Conversion calculator Banker Report a problem Overview Statements Transactions Schedule overview Picture 21 Other Options Module 34 Note Your configuration may not support some functionalities of the application Pictures 22 and 23 are an overview of Statement and Transaction modules Both modules are very similar by the way they are used Therefore for both modules the account and the currency are to be selected the desired dates entered followed by click on button Search for results Statements or Transactions Modules are opened by clicking on icons Transactions and Statements Account 15888 Aviata due Currency BAM m From dam 00112031 f Balance Before SATTOT 1503 2012 SaTTO 1503 2012 BaTTOT 15 03 2012 BaTTD T5 03 2012 BaTIO 1503 2012 1477071 1 amp 03 20102 BaTTOT 15003 20121 SaTTO i 15 03 2012 Details Dieta ccce Details FOF 2402 2012 24 02 2012 220 i Details FDF 230232012 230232012 5 peras FoF 22022012 22 02 2012 221 Details FD 71022012 21 02 2012 Detaas POF i i li ii 1 a ca Search results wall mot include siateme nts older than one year OQ ce Q SETTINGS LOCK HELP LOG OUT F
6. 16668 Avista dopoziti KM iranzakcijs Ki radi VRATI SUMNICORKHET 1 Unasigned ordera 332321 UPP 12052012 1218 16558 Aiss depoziti KM Qrangakcigedd rat VATI SUNICOKRET 1 332320 UPP 1 245 2012 12 18 166568 Aisia denozili KM rang skcigek race VRTI SUNCOKRET 1 Elpued coders 332219 UPP 1210532012 1210 16660 Avista depozit KM Qransakcigsdd rade VRTE SUNCOKRET 332317 UPP 1205 2017 1710 188588 amp vista d poziti KJ trans mkeiislk rad VRTI EUPICOKRET 1 Processing by bank 332318 UPP 12452012 1219 16658 Avista depoziti KM rransakcigs ki ra YRT SUNCOKRET 332314 UPP 124052012 12 18 16659 Avista depoziti KM ransakcijs ki rad VATH SLUPICOKFET 1 332308 PPI 3322808 PPI 10004 2012 12280 T6668 Avista dapaziti devizni 08 05 2012 1234 1T6558 Aste depozit devizni P22 2M EE 2a 2a 1 123422541p 01224 225400061 2272423 1 Approved by bank Rejected by bank 39450 LPP 16 01 2012 40182 UPP 16 01 2012 40076 UPP 16 01 2012 2 4342 188558 Avista depozili KM ransakcigski radi VRTI ELINICORRET 1 43 42 16660 Avista deposit KM ransakciis ki rate VATIC SUMCOKRET 34 Cancelled by uses 2 16668 Avista depoziti KM ransakcigs ki rade VERTI SUNICOKRET L Picture 20 Application Status Menu e Opened orders incomplete orders that are prepared but not finished in the last phase of the wizard for creating a new order Each order in status Opened can be subsequently finished directly from the datagrid simply by selecting an order an
7. C Woutd you like fo use fernplale package L Create from template package AMCEA owy Available packages 8 aco nam Picture 19a First step New Transfer 31 Note Your configuration may not support some functionalities of the application Mew transfer Coverage account and currency Rejected by ban Cancelled ly us Picture 19b Second step order for a transfer between accounts 32 Note Your configuration may not support some functionalities of the application Status Application Menu Status Menu is an application component that the user will use quite often mostly during the work with already created orders regardless if they are payments transfers or requests As shown on the picture below the status menu contains seven elements statuses Each element of the menu represents a set of orders in a specific status The exception is the module for Western Union orders which has one additional status for order validation Status Application Menu set of all orders grouped by their statuses e E 3 SPARKASSE S 2s wc T ACCOUNTS ARDS PAYMENTS TRANSFERS OTHER REFRESH c f I i i amp A it 4 3 L7 4m Sect Al Deselect AN SEARCH DETAILS DOHNE GROUP CANCEL COPY IMPORT Order Type Date last modified Sender account Recever name Opened orders 332323 UPP 124052012 12 19 1586858 Avista dopoziti KM ransakcigs kd radi VETE ELIFJICIOKFET 332322 UPP 12 05 2012 172 18
8. payment of the loan installment G ACCOUNTS Order preview REFRESH e Avista depoziti devig P account komitent 005989 16668 Avista depoziti KIM lransakciisid ra uni Uplata rade kredia 15124 1 soniraci Ho 15124 Status AKTIVAN Avista depoziti KM Amount transakcijski racuni 126 45 BAM NENAMJENSKI OROG acount DEPOZIT OD 13 GOD 15124 NENAMJENEKI OROCENI DEPOZIT 00 1 3 Amount Currency NENAMJENSKI ORO 125 4 BAM mE j NENAMJEHSKI ORO DEPOZIT OD 1 3 GOD Fined currency Coverage account and currency NENAMJENSKI OROG source 16558 Avista depociti KM DEPOZIT OD 1 3 GOD destir BAM DEMO Tekuci Notice At the time of order booking the cius rent exchange list will be used Picture 10e overview of payment before confirmation NOTE If Sign is selected before clicking on Finish then this payment order will have the status Signed order If this option is not selected then the order will be in status Opened order 13 Note Your configuration may not support some functionalities of the application Module for working with cards Netbanking also offers card support The user has the option to review all his her cards related to any of his her accounts There are two ways to get information about the cards The first is to select the account as shown on the picture below Therefore select the account on the left side and if there are cards co
9. user D 40175 UPP 16 01 2012 2342 10068 Avista depoati KM rancakeljski rad VRTIC SUNCOKRET 1 Picture 17a Operational Menu selecting individual orders In order to select multiple orders located next to each other select the first order hold SHIFT key and click on the last order The result is selection of the first the last and all the orders between them 20 Note Your configuration may not support some functionalities of the application SETTINGS LOCK HELP LOG OUT SPARKASSE 25 529 1 ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH red lo B gziiux Group Order Type Date lastmodified Bender account Receiver name p NACTO Opened orders D 332323 UPP 120520121210 10008 Asta depoziti KIM ransakcijski rafs VRTIC SUNCOKRET 1 5 332322 UPP 120520121218 16689 ista deport KM iransakrijsid rab VRTIC SUNCOKISET 1 Unsigned orders is 332321 12052012 1219 16660 Avista depoziti KM ransakcijski rats VRTIC SUNCOKRET Signed orders F Processing by bank ree A s d Eas oum cid db DSS D 332308 10 005 2012 1228 16668 Avista depoziti d 43354 06127342354800123423 SEPIUS By ean D 232298 02 052012 1334 16888 Avista dapamti d SHIFT 13342354 51234235406 123423 v M Vibe suncokret Rejected by bank D 38450 UPP 180120122347 16088 Avista deport KM kansakcijski raa VRTIC SUNCOKRET 1 D 40182 UPP 160120122342 16889 Aveta depomi KM Mansaktiski rat VRTIC SUNCOKRET 1 Cancelled by user D 40175 UP
10. 012 1015 Bam 12 05 20 1GEGB KM VRTIC SUNCOKRET 1610000000000011 UPF 10 00 05 06 2012 13 00 BAM 05 05 20 Picture 24 Module for overview of scheduled orders 36 Note Your configuration may not support some functionalities of the application TOOLS allows the user to use various useful tools such as e Conversion calculator tool for calculation when performing conversion e Exchange rates shows the exchange rates for a desired date Conversion calculator From value To value Convert Picture 25 Conversion Calculator module 1 955830 1 955830 1 955830 1 494745 1 488451 1 502237 26 369405 26 435494 286 501583 0 080055 0 080256 0 080457 0 261872 0 262528 0 263184 0 710440 0 712224 0 714002 1 781681 1 785146 1 790611 0 565032 0 566448 0 567864 0 250217 0 250844 0 251471 0 218155 0 218744 0 220283 1 521438 1 525252 1 529065 0 953772 0 956162 0 958552 2 334358 2 340203 2 346060 1 478097 1 481802 1 485507 0 049167 0 049290 0 049413 1 852776 1 857420 1 882054 Picture 26 Exchange Rates overview module 37 Note Your configuration may not support some functionalities of the application Communicate With Your Banker module allows e mail contact with a Banker who may be responsible for the given account Client Communicate witla your banker Lx Contacts Subject HABIBLIA SAFET Message Response channel EMAL 7 demogping ba _ Receplents 1 P
11. 16558 Avista depos KM transakcijski ra amp VATIC SUNCOKRET 1 Cancelled by user D 40175 UPP 16 01 2012 2242 1 EGEB Avista depoziti KM lransakciski rah VRTI SUNCOKRET 1 GEC E O Grouping the order orders that were created can also be grouped Select the desired orders and click on button Group A new window will appear where if a new group is being created the name of the group and the description are entered The selected orders can also be moved to one of existing groups All orders that are not grouped into one of user s groups are located in the group without a name only the total number of ungrouped orders is next to the group icon The advantage of grouping orders is definitely easier work with and overview of the orders All orders that have been grouped can also be ungrouped ie removed from the group Select the orders that should be removed and click Group The window appears with option Ungroup then click on button Ungroup This ungrouping process can also be used when ungrouping all orders of one group If all orders of one group are removed from the group the group will remain on the list of groups but will be empty which means it can be used again in the future Please see the examples below SPARKASSES _ e g ej e SETTINGS LOCK HELP LOG OUT e ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH al 2t Select All Daexelect AN SEARCH DMOSTAB OS DOM GROUP CANCEL corr MPOT T x Mew group O Existi
12. EN DKEIPCKEIT OD 1 3 GOD Contact ho 15124 Statue AKTIVAN Awita depozii KM tr anzakcijskl racumij NHENHAMJENSKI CFI CEMNI Card details DEPOZIT OD 1 3 GOD HEHAMJEHSKIOROGCEM LEAN 260900000 DEPOZIT OD 1 2 GOD HENHAM JENSKI OFCHCENI DEPOZIT OF 13 GOD HEHAMJENSKI ORCCENI DEPOZIT OD 1 3 GOD DEMO Tekuci Annus schedule Picture 10c Annuity Schedule Click on button Make Loan Payment see picture 10b and a new window opens where the account and the currency are chosen for the payment to be processed SPARKASSE o 99 nnd SETTINGS LOCK HELP LOG OUT D ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH REFRESH C eer ACCOUNTS Awevta depeoritt deir 15124 Ardf Rr Make loan payment Awita depo rin KM From account Cunency TF trahe iili racuni WE NAMJENSKI OROC DEPORT OD 1 wt HE NAMJENSKI OFOG DEPOZIT OD 15 GOO NE NAMJENSKI ORO DE PFOZIT OD 13 COO HE NAMJENSKI OFOC DEFOZIT OD 13 GOO DEMO Tekuci Picture 10d Make Loan Payment 12 Note Your configuration may not support some functionalities of the application Following selection of the account and the currency click on button Next and the selected payment will be shown Picture 10e If everything is all right the last step is confirmation by clicking on the button Finish There is always an option to go back and change the account or currency or to close the window for cancelling the
13. I SUNCOKRET 1 EJ 332314 UPP 12052012 12180 10568 Avista deponi KM Qranzakrliski rati VRTIC SUNCOKRET 1 E 332308 P 104052012 1728 16568 Asta deport deveni 12342354t061224235400 6123423 1 Approved by bank a El 33 288 PAO 08052012 1334 16668 Adala depoi devini 1234235460012348235446 6123423 1 T Mb VIE suncokreti Beestet ey kaa D 29450 UPP 16 01 2012 2342 16669 Avista depoziti M Qransakciisi rati YRTIC SUNCOKRET 1 J 40182 UPP 15012012 2242 10008 Ad la depoziti EM transakcijski rati VRTIC SUNCOKRET 1 Cancelled by weer B BEES Avista KM rir i ET Picture 171 Operational Menu Copying an Order 29 Note Your configuration may not support some functionalities of the application Transfer Module The picture below shows the Transfer Module which allows the user to transfer funds between own accounts which is also a new feature vs the last version of netBanking The method of work is identical to making a payment order there is the Status Menu on the left Operations Menu directly above Details Group Cancel etc as well as the New Transfer Wizard There is also the conversion option for transfer orders that imply currency purchase sale SPARKASSE e 3 0 SETTINGS LOCK HELP accounts CARDS PAYMENTS TRANSFERS OTHER REFRESH e BL SON Ly Ie LD SGM CANCEL corr Select All Deselect Al TAILS GROUP Group Signed Onder Type Creation Date Sender acc
14. P 186012012 2342 16680 Avista depoziti KIM transakcijski raa VRTIC SUNCOKRET 1 E Cc Picture 17b Operational Menu selecting consecutive orders If orders are grouped clicking on the name of the group selects all the orders in the group SPARKASSE 29 99 SETTINGS HELP LOG OUT CHR Ee 1 ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH t S i k S 1 Sia 1 BE s eX te Ly Ji Lae WIL Select All Deselect AE SEARCH BETS DONE GROUP CANCEL COPY IMPORT Group Onder Type Oate last modited Sender account Fr carbeer rare Opened andar B D Unsigned rd rs l s s Signed ardor le Im Processing by bank Approved by bank ER vitii suncokreti GL EROS DM CIL EJ 250 UPP 15012012 2342 1B65U Avista deport KM rar nkijski radi VITIS EPUINCORRIETT 1 apir UPP 180121012 2342 16888 ete depot KM ranzakcljzki rali VATE SJNCOKRET 1 Cancelled by user DO apir UPP 16012012 2242 1 GG Ad6ta depend KM Grarvecalecijeki ed VATI SUNCOKRET 1 Picture 17c Operational Menu selecting grouped orders 21 Note Your configuration may not support some functionalities of the application Select all selects all orders at once Deselect all does the opposite SPARKASSE S e ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER Opened orders Unsigned orders Signed orders Processing byw bank Approved by bank Rejected by bank Cancelled by uter Pictu
15. SSE ina aeda aa ss SETTINGS LOCK HELP LOG OUT eo ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH uf Maestro Card Maestro Card Demo Demo URUCEMA EARTICA AE TTIVIFRANA Status AMTIVAH Visa elektron debi tna kartica PROM Card details Account details Org ID Filijala 1 Extemal iD 1011010000535381 Account opened at 16 10 2008 Pregled prometa From daie To date Amount 1308 2008 12052012 E Show Transaction date Description Location Cumenc Amount 4 Lu L J Haiemants Tramgatctiong Domestic payment Abad payment Trangia Picture 10g Overview of all cards Enter the amount and or time period and all transactions will be shown in the table below To select another card just click on the desired card name in the Status Menu on the left 15 Note Your configuration may not support some functionalities of the application Payments Module The picture below shows the modlule for making payment transactions The user has the possibility to review all his her orders which can be in different statuses which is indicated in the menu on the left It is also possible to make various operations with orders in different statuses by using the icon menu directly above the order such as view details of every order cancel the order copy it import it export it or group orders together SPARKASSE o 33 SETTINGS LOCK HELP LOG OUT ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH
16. TIC SIUNCOKRET VRTI SUNCOKRET VRTIC SUNCOKRET 1234235 4006123423541 123423 123423540661234235416 123423 A b ho b ho ho d d m m VRTIC SUNCOKRET VRTI SUNCOKRET 1 Copying an order in case you wish to copy one or more orders select the order s and click on button Copy Regardless if you selected grouped or ungrouped orders and regardless of their status the new copied orders will appear as new ungrouped orders in status Opened SPARKASSES o 9 Q SETTINGS LOCK HELP LOG OUT ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH 3 Naw payment E Lad IQ les ly li sd F L Select All Deselect All SEARCH DETAILS DOHNE GROUP CAMCEL COPY IMPORT Groug Onder Type Date last modified Bender account Robar name M NACU pened orders p 3323123 UPP 124052012 1219 10860 Adista deponi KM mansakrijsko rai VRTI SUNCORRET 1 E 332322 UPP 12052012 1210 16568 Jwista depoziti KM Irangakcijski rati VATI SUNCOKRET 1 Unsigned orders EJ 332331 UPP 1205 2012 1218 16868 ista deport KM r nsakclisli rati VATIC SUNCOKRET 1 E 332920 UPP 12052012 1218 16568 Avista depoziti KM Iransakrijska ra VRTIC SUNCOKRET 1 Signed orden D 332319 VPP 120520121219 10808 Adsta depositi KM ransakelishi rati VRTIC SUNCOKRET E 332347 UPP 12052012 1719 15558 Adata deponi KM ransakciisk rati VRTI SUNCOKRET 1 Processing by bank D 33 148 UPP 12052012 12180 BEBE Auista depoziti KM mansaktijski ran VRT
17. TRANSACTIONS Transaction overview tool is similar to the above tool Select the account currency and time period or even enter a transaction description for a more precise search After clicking on Search the table will list all the transactions that fulfill the search criteria Double click on any statement in the table opens a detailed view of the statement Below the table there are controls that show how many transactions will be shown 50 1 000 as well as navigation for search results SCHEDULED ORDERS When creating a new payment and or transfer order the user has the option to schedule the order In other words while creating an order many criteria are selected according to which the order is processed such as time of payment schedule or funds on the account These orders are called scheduled orders and they can be done once or be repeated periodically For an easier overview these orders are separated and located on the list that is selected by clicking on icon Schedule Overview After clicking on it a window with a table pops up and shows all currently scheduled orders Every order can be overviewed by selecting it and clicking on option Details or it can also be cancelled by selecting it and clicking on Cancel SPARKASSES 2 99 SETTINGS LOCK HELP LOG OUT Sender account Receiver name Recemer account Type Schedule Amount Execube at Cumency 4 4 i 16468 KM ath iz 1 10O0nO5ODODDO 1 UPP e 1 00 14 05 7
18. User manual for NetBanking service 1 Note Your configuration may not support some functionalities of the application CONTENT Starting the application rc Em OG MIAO USE Heap PIC AG Na nerie P LE Glopal Applicaton IS TA cha Sas ia ts scree os cd hep cee ae a IN as elle puta MR daa RE aa mets po AATni Information Overview Module mette enden ede te t EUREN Gn ERU dU at vidi ado ul s cx Lue d me une ehe Len uda Module for working with Se GOHIEs s eate ro repe tar pae th en eti Usa ee aan ce pian Endet oam te ton pua ted Mod le Tor workirig WIITEGAITGS ee eec etr redeo veh ett vs isd aeu Pero se eom Fut ae det d a c ER RV RH edes a ni ua Payments Module sio e ro sardo Sure vade tob d t dui us pub d cad d arcte qute wait estin du odds Operational Application MO oc efc en aet pra euer ded val pt toda tbt detta iacit cciarii imiioo j M E Status Application MOerili us o oes cde tur ud cede eeu tute a NR RD pud vtile atus dedans turdde is tipi ces Other Optigns Module 5 C o Mae e tte pn eR pen tto rd E utbs uaa lie ease ute da LIPO ANE MMOL AVAUION gas oc retinet toot bie pates tud tet piante aua dten av iic ved qae tdeo VE deep dbi nl pue eta 2 Note Your configuration may not support some functionalities of the application Starting the application Starting the application opens the initial mask of the application which offers the user a few options primary of which is to log in to the application The user also ha
19. VRTIC SUMCOKRET 1 Unsigned orders 7 ansaktiishi rat VRTIC SUMCOKRET 1 P ansakcijski ratu VRTI SUNCOKRET 1 Signed orders D ansakcijski rati VRTI SUNCOKRET 1 DU ansakcijsid ra amp VRTIC SUMCORRET 1 n EJ lansakrijski ratu VRTI SIUNCOKRET 1 Processing by bank ansakrijski rat VRTI SUNCOKRET 1 A byt k LY 332308 PRI 10 052012 12 28 16668 Avista depoziti devizni 123423540012342354866123423 1 ipproved by ban T TE 7 z D 332298 PPO 08 02 2012 13 24 16068 Aisle depozili devizni 122423240612342224000123423 1 v Me Vrtit suncokrett Rejected by bank D 39450 UPP 150120122242 10660 Avista depoziti KM ransaktiishi tra i VRTI SUNCOKRET 1 D 40182 UPP 15 012012 2342 18668 Avista depozili KM Iransakcijski rati VRTI SUMCOKRET 1 Cancelled by user J 40175 UPP 15412012 2342 1BBBH Avista depoziti KM Iransakrijski rati VRTI SUNICOKRET 1 Et n E 1 Picture 15 and 16 Fourth step of Payment Wizard confirming the payment order 19 Note Your configuration may not support some functionalities of the application Operational Application Menu Operational Menu is the application element that the user will use mainly when working with the already created orders payments transfers requests As shown below Operational Menu consists of a series of buttons and is located directly above the order on which the user is currently working Operational Menu depends on the status menu ie order stat
20. cta dopaxti KM tranzakclje rali Signed orders D 332186 08 03 2012 1126 166GA Avista deponi KM qransaecijsk rati Test teste D 332162 17022012 1501 15663 Avista deporti KM transakcijski rati Jelena Cuca Processing by bank D 148327 08 11 2011 84 37 18063 Arieta depozt devizni 4 rome oi D 148130 0811 2011 847225 16669 Avista deponi devizni LED AES ADDE A EJ 60180 04112011 11 18 16668 Aeta deport devizni 4 quet lqwedd 19 cated ces D 58263 0211 2011 11 00 16663 Avista depozt KM Qransakcijaki rai Test tentit D 58259 0211 2011 80 10 16668 Avista depoziti KM tran sakcijiski rad qw des 1 Rejected by bank D 58225 01 11 2001 31 15 15063 Avista deport KM trancsalcijski rali Mache racuna primaoca EJ 58222 31 10 2011 26 12 16668 Aveta depoziti KM transakcijsk rati t3 Cancelled by user D 58211 j3110 2011 26 05 16608 Avista deport KM ransakcijski rac t3 D 31 10 2011 84 25 10008 Avicta deport KM ranakeijeki radi Picture 17j Operational Menu Signing Orders 27 Note Your configuration may not support some functionalities of the application Cancelling an order in case you need to cancel one or more orders select order s and click on button Cancel Cancellation of orders is possible only for orders in status Opened Unsigned and Signed SPARKASSE ACCOUNTS CARDS PAYMENTS TRANSFERS Hire payment Opened orders Unsigned orders Signed orders Processing by bank Approve
21. d by bank Rejected by bank Cancelled by user IN E Deselect All Group Onder T PRATO 332323 332321 332321 332320 332319 332117 332318 332314 332308 332288 4 e Suncakret 39450 Jog QU00R00000 L Tyme PP UPP UPP UPP UFP UFF UPP UFP PPI PPI Q SETTINGS Yi il J SEARCH DETAILS DONE GROUP Date last moditied 12 05 2012 12 18 12 052012 12 18 12 05 2012 12718 12 05 2012 12 18 12 05 2012 12 18 12 05 2012 12 18 12 05 2002 12 18 12 05 2012 12 18 10 05 2012 12 28 08 05 2012 13 24 16 01 2012 23 47 18 01 2012 23 42 Picture 17k Operational Menu Cancelling an Order 28 Sender account 16858 Avista depoziti KM Iransakcijskl rati 1BBBB Avista d epoziti KM IrangakcHskl rac 15668 Aviata depoziti KM irangakeliskl ra 16668 Avista deporti KM Iransakcijski ra 1BBBB Avista depoziti KM Iransakcijskl rats 15668 Aviata deponit KM Irangakciskl ra 16558 Arista depoziti KIM Iransakciiski rac 18858 Avista depoziti KM lIransakcijski rali 188B5B Avigia depoziti devizni EGER Avisa depoziti devani 16868 Avisa depoziti KM Irangakcifskl radi 168668 Avisa deponit KM Iransakcifski raci Note Your configuration may not support some functionalities of the application e Q9 LOCK HELP LOG OUT REFRESH p B IMPORT Recemer name vRTI SUNCOKRET VRTIC SUNCOKRET VRTIC BIUNCOKRET VRTI SUNCOKRET VRTI SUNCOKRET VR
22. d clicking on button Finish in the Operational Menu following which the order is automatically moved to the next phase unsigned order e Unsigned orders orders that are created and waiting to be signed by one or more signatures When an order has 100 signature it is moved to the next phase signed order e Signed orders orders waiting to be processed by the bank but still have not been taken over by the bank e Orders in process by bank orders which the bank has taken over from ELBA and are being processed by the Bank e Orders approved by bank orders that have been successfully taken over and processed by the bank e Orders rejected by bank orders that were not successfully processed by the bank e Orders cancelled by user orders which the user cancelled during one of the first three phases Operational Menu changes in terms of number of options depending on the status of the order Option for importing orders is available only for first phase while export of orders is available on all other phases except first Order cancelation is possible only in the first three phases 33 Note Your configuration may not support some functionalities of the application Other Options Module The picture below shows the mask that offers the user additional options the most interesting of which are the options that allow the user to view his her account statements and or transactions Click on button Statements or
23. e application Password change Firstname Newpassword Usemame Middle name Last name Phone E mail Fax City Zip Code Adress 1 000 00 1 000 00 1 000 00 1 000 00 Avista depozti devizni Pictures 6 and 7 General Settings Accounts Settings 7 Note Your configuration may not support some functionalities of the application Information Overview Module The Information Module can be very useful and can be opened by clicking on icon with letter i next to the tab Accounts This module allows the user to get to many information immediately upon log in such as e Information on the last log in e News interesting to the user e User s last transactions e User s last orders SPARKASSE o v e IET TEM EE EE IE SETTINGS LOCK HELP LOG OUT a 1 ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH e Wow Lert bogin vus 14 052012 08 34 07 IP adeerg 192 163 214 180 Welcome Demo Demo 25 09 2011 Last Transactions display 5 Last orders display 5 15 03 2012 D0598808000001666897 7 15 03 2012 D50880DO0001666807 7 14 03 2012 B05988080000016668877 n05888080000016668877 14 03 2012 NOSIIIOSOOONONERRROTT 005999080000016668977 13 03 2012 no58s8GOOODT 6668977 Picture 8 Module for overview of information relevant to the user Besides the above stated possibilities a very interesting feature of this module is the news The user can find h
24. ere public information of promotional or informational character If the news have attachments they can be downloaded by clicking on the button Download attachment as shown bellow 8 Note Your configuration may not support some functionalities of the application PAR E ey Q ce Q S KASS BANK SETTINGS LOCK HELP LOG OUT ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH e Welcome Demo Demo ee AA TE MCHICNT a IP adresse 192 4068 21 L 334 Date 25 09 2011 Special affer 25 09 2201 This month special offer for all of our customers Last Transactions 15 03 2012 15 03 2012 M 14 03 2012 r 005988080000015668977 14 03 2012 05999080000016568977 00598908000 0015668977 13032012 5999080000016 66887 7 E n0599g0S000 0016669077 Picture 9 Window with an overview of details and attachment download 9 Note Your configuration may not support some functionalities of the application Module for working with accounts Following successful log in to the application the user is forwarded to the module for user accounts Just as its name suggests this module serves as an overview of and for working with user accounts and shows all the accounts for which the logged user has rights to work with In the module for working with accounts on the left side are shown all the accounts that the user has access to and can operate with On the right side of the mask the additional details about the
25. icture 27 Communicate With Your Banker module PROBLEM allows sending an error report by entering into the application a description of a problem and an attachment Short description Details Afachments Picture 28 Error Report Module 38 Note Your configuration may not support some functionalities of the application Important information NetBanking is the product designed to protect the privacy of your information by using internationally recognized standards in the area of coding and protecting data from unauthorized access It is your responsibility to keep confidentiality of your user name password and one time token password If someone gets an access to your user name password and token password he she will have all the rights given to you Therefore it is important e Do not write down your user name password and one time token password and especially do not leave them in places accessible to other people When choosing password select terms that others cannot connect wit you Password should contain both letters and numbers Do not give out the password user name and one time token password to anyone not even the bank employees In case that bank employees have to check problems you are experiencing they will temporarily change the password and notify you of the new password In these cases you must select a new password again Upon first log in to netBanking you must select a new
26. nctionalities of the application 2 SPARKASSE 5 Welcome to netBanking E O Gp Please use token device to generate required code Joss Enter code here Report a problem Picture 3 Choose account owner 5 Note Your configuration may not support some functionalities of the application Global Application Menu Picture 4 shows the Global Application Menu which contains various options and tools that make the application easy to use and navigate es oO e 9 SPARKASSE BANK SETTINGS LOCK HELP LOG OUT Picture 4 Global Menu Options of this menu are LOG OUT allows the user to log out when finished with the application HELP allows the user the access to application documents LOCK allows the user to temporarily lock the application and pause the work Reactivation of the application requires password of the user who locked the application as shown on the picture below demo Unlock Enter password then click unlock Picture 5 Module for locking the application SETTINGS module that allows the user to review personal information and change the password Additionally the user has an option to overview his her rights over accounts An account may be assigned an alias as well set as the default the most often used account which is useful when i e making payments and or transfers from the account 6 Note Your configuration may not support some functionalities of th
27. ng grou Croup nare Descriptor Didat gop manii D New group x Existing group D Ungrounp Nan Descriptian Wht suncokret dad zfads ocres grown DU EOM Inani eid rev RT SUP Dih KM deancabcipekl rol FTH SUC oKRE Add bo group SPARKASSE a a a e SETTINGS ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH e Select AM Deselect AB r ARCH DETAR S Dahir Or aT og CANCEL corr EMEF CHEET or ry jzu Exi eta n group 7 G order s will Exe ungroupect J O New gin Picture 17h and 17i Operational Menu Grouping and Ungrouping Orders 26 Note Your configuration may not support some functionalities of the application Signing orders this option is available for unsigned orders only Orders are signed by selecting orders and clicking on icon Sign SPARKASSES BANK e ACCOUNTS CARDS PAYMENTS TRANSFERS LOCK Q SETTINGS HELP LOG OUT REFRESH OTHER E e Mow pamant Order Date lasi modified I i di SEARCH DETAILS GROUP Group Signed Tyne Sender account Recewvern Yos agag Opened orders D 332253 UPP 23042012 1221 6663 Aveta deponi KM transakcijsk rati bb O 332252 UPP 1304 2012 1706 16668 Arista depoziti KM transakcijski rati x Unsigned orders i 332251 UPP 23042012 3203 18663 Avista deport KM transakcijski rati bilo ko 312205 PPI 28023012 8827 8889 A
28. nnected to it they will be shown in the card table Click on any card shown in the table for a detailed overview of the card SPARKASSE 9s e SETTINGS LOCK HELP LOG OUT 0 ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH e Avista depoziti devizni Avista depoziti KM transakeijski racuni Komitent 005999 ela Avista depoziti KM Qransakeljski ra uni eae Maii Avista depoziti Kid eke Aa transakeijski racuni E WEHAMJENSKI OROCEHI Card details Account details DEPOZIT OD 1 3 GOD eoe 0200001 5124 Org IDS Filijala 1 EAn External ID T04101000052008 1 WENAMJENSKI OROCENI TAA Account opened at 16 10 2008 DEPOZIT mu GOD Estermal ID 10110 10000599981 18s ird UCEXH S a limit 0 00 NEHAMJENSKI OROCENI Available amount 0 00 DEPOZIT OD 1 3 GOD E5591 0200001517 NENAMJENSKI OROCENI DEPOZIT OD 13 GOD Cards 6595951 02000 Card Type a Demo DODATNA URUCENA KARTICA AKTMVIRAI Demo Demo URUCENA KARTICA AKTMIRAJ ETT Domest pare toed peer DEMO Tekuci 3107976190017000 Picture 10f Overview of cards through the account The second way to view cards is to click directly on the link CARDS in the main menu and the mask shown below will open The mask has details about the account and the card as well as statement to review card transactions 14 Note Your configuration may not support some functionalities of the application 4 D a ey SPARKA
29. ount From amount From c e NALS Opened orders i 332310 TRANSFER 10052012 13 30 15668 Aveta depoziti KM ransak 10 00 BAM B 332188 TRANSFER 21032012 08 36 16668 Avista depoziti KM ransak 10 00 BAM Unsigned orders D 202336 TRANSFER 02022012 1432 16668 Avista deponit KM ransak 12 00 BAM 202087 TRANSFER 15012012 2345 16668 Avista depoziti KM transak 185 58 BAM Signed orders D 36307 TRANSFER 0610 2011 1247 16665 Avista depozil KM ransak 51 00 BAM 8 36167 TRANSFER 0410 2011 1343 16668 Avisla deponi KM transak 258 GAM Processing by bank DJ 36143 TRANSFER 30 08 2011 14 18 16668 Aveta chapoziti KM transak 50 00 BAM m 35690 TRANSFER 07 082011 12 33 16668 Avista depoziti KM Gransak 1 00 BAM Approved by bank Rejected by bank Cancelled by user Picture 18 Transfer Module 30 Note Your configuration may not support some functionalities of the application Creating a new transfer order To make a new transfer click on button New Transfer and the Wizard will pop up to help with defining transfer details The following pictures show the steps of the Transfer Wizard The wizard for creating a new transfer order is almost identical to the wizard for new payment orders The difference is in the actual orders that are filled out while the rest of the process scheduling the order and its confirmation is completely the same as for Payment Module SPARKASSE GA dm EO a Onder tye choice 2 IT xj
30. password e When finished using netBanking exit by loggin off e Do not ever leave netBanking application without your supervision If you are leaving your work place lock the application by selecting Tools in the main menu and Lock application in the sub menu e Do not install programs of unknown and unverified authors on your PC e Do not install unverified hardware on your PC e Install an antivirus program 39 Note Your configuration may not support some functionalities of the application
31. r Domestic Payment 17 Note Your configuration may not support some functionalities of the application Frint order Lise template Choose an account Paid by Lata about the recerer Duero Demo Sarajevo 71000 Receiver account Mame Address Onder amount and currency Post code xs Citys State Amount and coverage currency Bank name Bank BIC Payment description Delivery time T 2 Notice At the tiine of of des booking the Cni emt extare Bist will be nsed Save as template Save order Back JE Picture 13b Second step of Payment Wizard filling out the pmt order Abroad Payment Order schedulment Schedule Type Immediate D Once Repeat General rules Failure handling Not before Retry aner Not artor qi Max retry Save order j Back _ j Picture 14 Third step of Payment Wizard scheduling the payment order Payment orders can be scheduled to be paid immediately once or repeated periodically ie if a payment should be repeated on the same date of every month monthly installments If option Once or Repeat is selected additional controls for selection of exact time of payment appear in the upper right corner Additional payment rules can also be set such as order cannot be paid before or after a set time or depending on the account balance The number and intervals of subsequent payments attempts can also be set in ca
32. re 17d Operational Menu selecting all orders 22 Note Your configuration may not support some functionalities of the application Recewer nane Searching orders Search option orders can be searched by any column Select the Search form see picture below and enter search parameters Click on Search and search results will show which can immediately be continued by adding additional parameters in case that not all the parameters were used during the first search In any case this option allows easy search through orders When the search is successfully completed and we wish to have the orders overview which we had before performing the search it is MANDATORY to click on Reset button If during some phase of the order a filter was selected which was not reset through the search form then the labels of those phases will have an indication funnel that results in those phases are filtered ie incomplete SPARKASSE oO Ce Q9 SETTINGS LOCK HELP LOG OUT e ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH C x Select AB Deseiect AF DETAR amp n WE Gl CANCEL COPY RERI Onder Sn Order ID Amount Al l Sander Accourt Receiver Account Recevar Name D schiption Creabon Date Signature Date Picture 17e Operational Menu searching orders 23 Note Your configuration may not support some functionalities of the application Order Details option Details each order no matter of its s
33. romaste jizmi 6 Tesst ixo2320i2 0 phe 4 03 2017 1503 2012 14632012 14022012 13 03 2012 13032012 1037 3 12 03 2012 11 363 12 03 2012 11 36 3 LEESE REE 1037 3 Transaction id sgay7075 RzBaBAzSx Sender Bank Reference Banka 500051 Sondor Bank Name Booking Dat 15 03 2012 161 0000000000071 Bernier i Receber acc aunt 120332012 1138 3 TransacBon Date 13 03 2012 sen 22 Sondori Recover 12022012 11363 Transaction Type ue vee navom TrYbescnption 12022012 11 351 pan i 1220 200 2 13 2E oso E Ba 332191 EL BAreforonce 09 03 2012 10 16 01 Cumency BAM 332191 Order No 09032012 08032012 103152 08 032012 10 152 07 03 2012 10 18 30 10 160 Additional infe Deseripbon Picture 22 and 23 Modules for Search and Overview of Statements and Transactions 35 Note Your configuration may not support some functionalities of the application STATEMENTS Statement overview tool is very simple to use Select the account currency and the time period click on Search and the statement will be shown in the table Double click on any statement opens a detailed view of the statement Statements are available only for certain types of accounts which depends on the bank and its internal organization As shown on the picture statements can be saved in PDF format as well as exported
34. s an option to choose the language of the application Besides logging in and choosing the language there are also modules for registering problems in case the user for some reason is not able to log in to the application SPARKASSE Welcome to netBanking BANK T Please choose your language English E Log in to use application Trouble logging in Picture 1 Initial mask of the application 3 Note Your configuration may not support some functionalities of the application Log in to use application Click on Log in to open the user identification window Enter your user name and password There is also an option to select the checkbox Remember me and the username will be remembered for easier and faster future logging in SPARKASSE Welcome to netBanking BANK Log in to your account vila sorone Picture 2 User identification Token is a device that allows the safe use of internet banking services serving the login identification in netBanking The token is an independent personal password protected KC Token device designed for Internet banking user identification and digital signing of orders so that there is no possibility of unauthorized access to customer accounts With just one click Mini Token the token is going to display numbers that have to be entered as a security check for login Mini Token KC Token 4 Note Your configuration may not support some fu
35. se the first payment order is not successful For example maybe there were insufficient funds on the account and a rule can be set that the order should be processed once every day in case that the account balance changes in the meantime The fourth and final step of the Payment Wizard is for order confirmation after which the order will be visible on the list of Opened Orders All scheduled orders can be viewed in the module Scheduled Orders in the menu Other Details on this option follow in further chapers 18 Note Your configuration may not support some functionalities of the application Choose an account 16588 Avists depoziti KM transakcilskd Payee name adress phone Payee s account 1011010000599981 m m Pere cene Benefician s account 161000000000002 Payment reference rof Amount 140 00 i RBEN Note i napomena Taxpayer No Payment type Period of taxation Type of revenue From Ex Beneficiery Municipality To HEY Test testi Payee Tax Ret No Budgetary unit J Order is complere Mi Sign Back F inish SPARKASSE c v iid SETTINGS LOCK HELP LOG OUT j F es E ccouwrs CARDS PAYMENTS TRANSFERS OTHER REFRESH 7 E ls E E wi lew i Select All Unselect all SEARCH DETAILS DONE CANCEL COPY IMPORT Group Order Tme Date last modified Sender account Receiver name v p NATO Opened orders E lansaktijski rati VRTI SUNCOKRET 1 P ansaktiiski rat
36. selected account are shown At the very bottom of the mask there are buttons that allow execution of operations from making payments and or transfers from a selected account to review of transactions and or statements of a given account Each of these operations is described in detail in following chapters S Qo 3 SPARKASSE BANK SETTINGS LOCK HELP LOG OUT ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH d NE NE VID Avista depoziti KM transakcijski ra uni Koment 005998 Avista depozibi KM ransakcijski ra uni Contract No 16668 Avista depoziti KM Status AKTIVAM transakcijski ra uni rr is EA 165658 HEHAMJENSKI OROCEMNI Card details Account details DEPOZIT OD 1 3 GOD u5993102000015124 Org ID Filijaka 1 External ID 10110100005219981 HEHAM IENSKI GROCENI SEM Account opened at 16 10 2008 DEPOZIT OD 1 3 GOD Extemal D 101103000059090981 MUNERA TTA Crordratt limit 0 00 NENAMJENSKI OROCENI Arihia amount 00 DEPOZIT OD 13 GOD scr 0200001 5 HEHAMJENSKI OROCEMNI Cards DEPOZIT OD 13 GOD osai 02000020664 d Demo Demo eat oe Demo Demo PRIMARNA URUCIENA KARTICA AKTIVIRAI D Transactions Domestic payment _ Domestic payment _ Abroad Abroad payment Picture 10a module for overview of user accounts 10 Note Your configuration may not support some functionalities of the application Annuity schedule and payments of loan installments SPARKASSE o 9 e e
37. tatus can be viewed in detail by either double clicking on it or selecting the order and clicking on button Details following which the below form appears picture below SPARKASSE ica dil SETTINGS LOCK HELP LOG OUT REFRESH C ACCOUNTS Print order jl i Usetemplate Mew payment Choose an account 16660 Avista depoziti KM ransalciski Payee name adress phone Payee account TO11010000599981 Demo Demo r Sarajevo 71000 Beneficlan s account 1610000000000011 1234 Opened orda Payment reference D RET 1 Amount 1000 Li URGENT PRET 1 Unsigned orde A C tor public revenue only DKRET A n 1 UPLATA VRTICA ZA DENUA Taxpayer No 1 Signed ord i 4 Processing by ban EE i Type of revenue DEKRET 1 Beneficiery Municipality i 242354566123423 1 Approved by bag VATIC SUNCOKRET i 2342354 66123423 1 Payee Tax Ref No Rejected by ba Budgetary unit Cancelled by usd r i ve Save as template Save onder Ba 1 Picture 17f Operational Menu Order Details 24 Note Your configuration may not support some functionalities of the application Completing the order option Done Orders in status Open are incomplete or work in process orders which the user plans to complete subsequently After you are sure that the order is complete select it and click on button Done as shown below SPARKASSE y
38. us which means that some options exist only for orders in a specific status not for all statuses Selecting Orders orders can be selected in more than one way For selecting multiple orders which are not located next to each other then hold CTRL click on the desired orders SPARKASSE oO SETTINGS LOCK HELP LOG OUT oe ACCOUNTS CARDS PAYMENTS TRANSFERS OTHER REFRESH ew r oP RATIONAL MENU re ai y SEARCH DETARS DONE Group Order Type Date last modified Sender accoun Rotea name Y S NACIO CTRL CLICK Opened orders 12052012 1219 dipoati KM vansakciski rag YRTE SUNCOKRET Unsigned orders 332321 UPP 12052012 12189 16568 Ajil ransakciski rati VRTI SUNCOKRET 1 332320 UPP 12052012 1219 M ransakciski rat VRTIC SUNCOKRET 1 Signed orders 332319 UPP 12052012 1219 ransakcijski rali VATI SUNCOKRET 1 3231 PF 2 05 2012 12 d Ip i 3327318 UPP 12052012 1219 16568 Avista depoziti 332314 UPP 12052012 1218 16668 Asta deport 10 08 2012 1228 186688 Aveta dapocri M ransakcijski ra VRTIC SUNCOKRET ransakciski rati VRTIC SUNCOKRET 1 i 122423548001 2242254 000122423 Processing by bank Approved by bank v M Vite suncokret Rejected by bank D 39450 UPP 16012012 2342 16580 Avista depoat KM ransakcijtki rat VRTIC SUNCOKRET 1 D 40182 UPP 16 01 2012 2342 16568 Avista deporti KM Fansakcijski rati VRTIC SUNCOKRET Cancelled by

User manual for NetBanking service

Contents

Download Pdf Manuals

Related Search

Related Contents