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MyPBXPro User Manual

1. Embedded Hybrid IP PBX for Small Businesses Logout Logout gt Manage DISA Status Monitor nt Line Status New DISA Manage DISA Extensions No DISA Defined 3 Trunks Outbound Routes Auto Provision Inbound Call Control IVR Queues Custom Prompts Ring Groups Inbound Routes Blacklist Internal Settings A Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings DISA vi Figure 3 5 8 1 To add a new DISA application click the New DISA button New DISA General Name PIN 6 Response Timeout 10 Digit Timeout 5 Member Outbound Routes Available Outbound Routes Selected Outbound Routes pastnout wf Save 3 Cancel Figure 3 5 8 2 Page 80 a 4 Yeastar MyPBX Standard User Manual 1 General DISA Name Give this DISA application a name to help you identify it PIN The password for this DISA Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number Default is 10 seconds Digit Timeout The maximum amount of time permitted between each digit when the user is dialing an extension number Default is 5 seconds 2 Member Outbound Routes Used to set the outbound routes that can be accessed from this DISA 3 5 9 Conferencing Conference Calls increase employee efficiency and productivity and provide a more cost effective way to hold meetings Confe
2. Inbound Call Control VolP Extensions IVR Create New Extension TA Add Multiple Extensions W Modify Selected Extensions X Delete Selected Extensions Queues Custom Prompts r1 Extension Full Name Caller ID Ring Groups Edit X Delete inaunda Routes Edit X Delete eal Edit X Delete Internal Settings A Edit X Delete Options Edit X Delete Business Hours Edit X Delete Feature Codes SIP Settings IAX Settings Voicemail Settings DISA v Figure 3 3 1 3 3 1 1 Analog Extensions FXS Edit Analog Extensions On the administration page of FXS extensions click Edit on the extension that you want to edit and modify the following information on the popup window 1 General Extension The numbered extension i e 1234 that will be associated with this particular User Phone Port The extension correspond port Name A character based name for this user i e Bob Jones Caller ID The Caller ID CID string will be used when this user calls another internal user Page 12 n 4 Yeastar MyPBX Standard User Manual 2 Voicemail Enable Voicemail Check this box if the user should have a voicemail account Voicemail Access PIN Voicemail Password for this extension i e 1234 3 Mail Setting Enable Send Voicemail Once enabled the voicemail will be sent to the below email address as an attachment Send Voicemail to Email Address This option defin
3. Online number Define the online number that expected by Skype Connect and some other SIP service providers Leave this field blank if it s no required Maximum Channels Controls the maximum number of outbound channels simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Set as 0 to specify no maximum Caller ID Specify the caller ID to use when making outbound calls over this trunk The caller ID set in the extension screen will override the caller ID setting in the VOIP trunk screen Please note that not all the service providers support this feature Contact your service provider for more information 2 DOD Setting DOD Direct Outward Dialing Number Page 32 e 4 Yeastar MyPBX Standard User Manual Associated Extension The extension make call out via IAX Trunk will display the associated DOD Add VolP trunk Type Provider Name Hostname IP gt 45698 User Name Password Online Number Maximum Channels 0 Caller ID DOD Settings Associated Extension 601 Y wf Save x Cancel Figure 3 3 3 4 2 3 3 2 5 Service Provider 1 Add Service Provider To Create the Service provider definition you need to complete the following VoIP fields 1 General Type SIP or IAX SIP Identifies whether the trunk sends and receives calls by using the VoIP protocol SIP IAX Identifies whether the trunk sends and receives calls
4. Faxes Route the incoming faxes to a specific extension s mail address Note This function only supports T 38 faxes Outbound Routes Route the incoming calls to a specific outbound route This function is mainly used for the connection of two branches For example Company A locates headquarters in the USA with a branch B in China A and B both have MyPBX phone systems Now if staff of A would like to make a call to a telephone or mobile phone in China from the extension of A but via the FXS line of B that can be done by this configuration Non office Hours Destination Configure where to route the incoming calls during non office hours 5 During Holidays Define where the calls will be routed during Holidays Holiday Select the which defined Holiday to use When a time is defined in both Business Days and Holidays it will be treated as Holidays Destination Configure where to route the incoming calls during holidays 6 Fax Detection Configure if detecting faxes in this inbound route Destination Configure where the faxes will be routed when faxes are detected No detect Do not detect faxes Custom Email Customize an E mail address to receive the faxes You should first configure the Voicemail Settigns gt SMTP Settings for Voicemail correctly before you use this option Faxes Send faxes to an extension If choosing a FXS extension here the fax will be Page 59 n 4 Yeastar MyPBX Stand
5. 1 Enable Firewall Enable the firewall to protect the device You should reboot the device to let the firewall run successfully 2 Common Rules Name A name for this rule e g HTTP Description Simple description for this rule E g Accept the specific host to access the web interface for configuration Protocol The protocols for this rule Port Initial port should be on the left and end port should be on the right The end port must be equal to or greater than start port IP The IP address for this rule The format of IP address is IP mask Ex 192 168 5 100 255 255 255 255 for IP 192 168 5 100 Ex 216 207 245 47 255 255 255 255 for IP 216 207 245 47 Ex 192 168 5 0 255 255 255 0 for IP from 192 168 5 0 to 192 168 5 255 MAC Address Page 92 J lt e Yeastar MyPBX Standard User Manual The format of MAC Address is XX XX XX XX XX XX X means 0 9 or A F in hex the A F are not case sensitive Action Accept Accept the access from remote hosts Drop Drop the access from remote hosts Ignore Ignore the access New firewall rule Name Description Protocol Por D ipe MAC Address t Action wf Save 3 Cancel Figure 3 6 4 1 3 Auto Defense Port Auto defense port e g 8022 Protocol Auto defense protocol TCP or UDP Rate The maximum packets or connections can be handled per unit time E g Port 8022 Protocol TCP Rate 10 minute means maximum 10 TCP
6. 2 2 Change the default password for SSH We can use the Linux command passwd to change root password of MyPBX 1 Login via putty exe rod EX PuIIY Configuration Categor 2 Session Basic options Far vour Pul TY session Logging Specify the destination you want to connect to 2i Terminal L Keyboard Host Name or IF address Part _ Bell 192 158 5 133 auzz Features Connection type 2 Window O Baw C2 Telnet C2 Alogin COISSH Serial t Appearance Behaviour Translation Saved Sessions Load sawe or delete a shored session H Selechon H Colours 3 Connection Data 5 Proxy Telnet Delete H Alogin SSH Serial Default Settings Close window on exit C Always C Never C Onli on clean exit Figure 2 2 2 The default username is root and the default password is ys123456 Page 124 40 Yeastar MyPBX Standard User Manual 192 168 5 139 PuTTY login as root roaotHlisz 188 password Figure 2 3 3 Step 2 use command passwd to change the root s password E Sees login as root roat ii182 1568 5 139 s38 password BusyBox v1 23 1 2009 05 15 14 49 47 CST Built in shell mzh Enter help for a list of built in commands gt passwd Enter new Unix password Re enter new Unix password Figure 2 4 3 Security Configuration for Extensions 3 1 Change the default SIP Port Select SIP settings General UDP Port pem Enable TCP Port
7. Figure 3 3 4 4 1 2 Audio codec In this section we can design the allowed codec for IP phone Audio Codec As General d Custom Disable Codecs Enable Codecs Page 44 4 Yeastar MyPBX Standard User Manual Figure 3 3 4 4 2 3 Line keys settings Configure the DSS keys Function Keys Memory Key Settings A Memory Key Key Value Line Extension DSS Key1 ii DSS Key2 line T DSS Key3 linet DSS Key4 linet l DSS Key5 linet l DSS Key6 linet DSS Key linet l DSS Key8 line l DSS Key9 linet DSS Key10 ma inet Line Keys Settings Key Type Value Label Line Key 1 N A l Line Key 2 N A l Line Key 3 WA l Line Key 4 N A l Line Key 5 N A l Line Key 6 N A Figure 3 3 4 4 3 3 3 4 5 Not configured phone In this section MyPBX will scan all the supported IP phones and display here we can click the MAC address of IP phone and input the corresponding information in the popup window like the picture shows below Page 45 a 4 Yeastar MyPBX Standard User Manual Add Phone General Enabled Y es MAC Address 1001565113844 Name Manufacturer Yealink Phone Type T12 Call Waiting Enabled Key As Send s Auto Redial Disabled hi Auto Answer Disabled Phone Book Enabled Line Lined Extension Label Line Active T As General Custom Disable Codecs Enable Codecs B lu Line K
8. Step4 Click the Save button to save the settings Step5 Reboot the device Step6 Check the WAN s Status System Info gt WAN gt Status gt WAN Settings Use WAN C DHCP Static IP Address IP Address Subnet Mask Default Gateway Primary DNS Secondary DNS C PPPoE User Name Password y Save 3 Cancel Figure 3 6 2 3 6 3 Static Route MyPBX will have more than one internet connection in some situations but it has only one default gateway You will need to set some Static Route for MyPBX to force it goes out through different gateway when access to different internet The default gateway priority of MyPBX from high to low is OpenVPNWAN port LAN port 1 Route table The current route rules of MyPBX Destination The destination network to be accessed to by MyPBX Subnet Mask Specify the destination network portion Page 90 9 4 Yeastar MyPBX Standard User Manual Gateway Which gateway MyPBX will go through when access to the destination network Metric The cost of a route is calculated by using what are called routing metric Routing metrics are assigned to routes by routing protocols to provide measurable statistic which can be used to judge how useful how low cost a route is Interface Define which internet port to go through 2 Static Route Rules You can add new static route rules here gt Static Route Settings Destination Subnet Mask Gateway 192 168 4 0
9. 3 None 4 No ris None 6 No Top Keys f Show All Topkeys Key Type Label E Nowe 12 N v 3 Nor 4 Nor M 5 No 3 3 4 3 Phone book You can add your contacts here and provision them to your IP phone Figure 3 3 4 2 Line Global Global F Global v Global v Global v Line Global v Global Global v Global v Page 40 4 Yeastar MyPBX Standard User Manual Go Back to Auto Provision Contacts No Contact Defined Deny List No Deny List Defined Note All the existing phonebooks of the IP phone would be deleted automatically if the phonebooks are configured in this way No Phonebook Uploaded Figure 3 3 4 3 1 Add Contact Type There are three types None VIP and Deny list Blacklist Group There are 5 groups None Friends Family Work Colleagues list Nick Name You can set a nick name for this number Favorite Only works with snom phone Organization Input the organization of this contact Only works with snom phone Title Input the title of this contact Only works with snom phone Email Input the email of this contact Only works with snom phone Birthday Input the birthday of this contact Only works with snom phone First Name Input the first name of this contact Only works with snom phone F
10. General Settings for Yealink General Settings for Aastra Phone Book Configured Phone Add Bulk Phones X Configure the Selected Phones X Delete the Selected Phones MAC Address Manufacturer Phone Type Extension Enabled Not Configured Phone Configure the Selected Phones Refresh r1 MAC Address Manufacturer Phone Type E 1 001565113644 Yealink a 2 001565114094 Yealink E 3 0015651be4a4 Yealink a 4 001565132139 Yealink E 5 00156534136e Yealink a 6 0015651be494 Yealink T 0015652c2cc8 Yealink a 8 00156511189e Yealink Figure 3 3 4 3 3 4 1 General Settings for Yealink In this page you can configure it before provisioning Yealink IP phones including the items like general preferences codecs remote phone book and Page 38 5 44 Yeastar firmware upgrade MyPBX Standard User Manual Note if firmware download server is enabled IP phone will update the firmware automatically according the version and server you have configured during the provision process r XPXZERAZS KAY verwy IVI GUNNA C General Preferences Language TE Web server Type Admin Password Time Zone Primary NTP Server Secondary NTP Server Daylight Saving Time Time Format Date Format Voicemail English HTTP amp HTTPS Fixed Prefix admin 8 China Beijing cn_pool_ntp org cn pool ntp orq Disabled 12 Hour WWW MMM DD
11. Standard Pro User Manual Version 2 17 0 23 Yeastar Technology Co Ltd 4 Yeastar MyPBX Standard User Manual Table of Contents I HA EPOGU CU ON I oeiexro ns iue taut adde Pun daa cato cor Drtdap teen a cort dua tqq tad pu cimo a POE 4 UNI Ug mM T ened eure 4 1 2 Hardware Specifications sssseeeeeeeeseeee nennen menn 5 1 2 1 Exterior ApDearaliCe e scesetioscor rime eso tin Ixua Pata cce Pme PRTE Ein ERF UFU SCR amii 5 PM Ii R uilr rmm 7 2b ConnecHon DIraWING 2 22cc2220secerseateeensactiateatocssaneae bacenesedesentantaeinetesesan cance 7 2 2 Connecting Ethernet Line ccc cece cece eee eeeeeeeeessennnneneeeeeesseeeeeasennnannees 8 2 9 SUP DIVING POW orire end ace adipi raa brdd Fusd cede tasd bust Eon lada ag ete Oran Eod IUE 8 3 Managing MYP BX cccsstcertmassrecicorceesewenenemecnsinortanseretiaasseetow nner NEUEN EIC 9 Sd ASImilsetord90 Ii ca aceyatraaatraarasirecdoeeveaacaodrnanceen tud qx timed ipe Td I Parr DTP 9 3 2 Latus MODIEOF axiobessuiosuzasph sine nkasaR ETA ERdal cru asxFEIIbirbzs dE Este 10 5 2 EWING STALS stccencencasaraseseccsteatacerasadeseneanseteseentecesceadagananetacensaanntensin 10 i OAS IG 11 Des SU RET UU TT TT E E E EE 11 De IK J 22 353 3 OULDOUNC IROUEBS esae eku uta prd aU FOR UE DES aU LO UR RUNE PEERS NOCERE A 35 3 3 4 Phone Provisioning ssssssesie
12. Yes Go Back to Phone Provisioning Codecs A PNP URL Audio Codec For T12 T18 T20 T22 T26 T28 132 138 Disable Codecs Audio Codec For VP530 and VP 2009 Disable Codecs Video Codec For VP530 and VP 2009 Remote Phone Book A Disable Codecs Phonebook URL Automatic Custom Enable Codecs Enable Codecs Enable Codecs Phonebook Name Firmware Download Server A Enabled T12 Firmware Name T18 Firmware Name T20 Firmware Name T22 Firmware Name T26 Firmware Name T28 Firmware Name T32 Firmware Name T38 Firmware Name VP530 Firmware Name VP 2009 Firmware Name Server Type Disabled HTTP URL Page 39 P sl 8 Yeastar MyPBX Standard User Manual Figure 3 3 4 1 3 3 4 2 General Settings for Aastra In this page you can configure it before provisioning Aastra IP phones including the items like local dial plan time and date setting programkeys configuration and so on General Preferences Time and Date Setting Auto Resync Programkeys Configuration A Softkeys Configuration A Local Dial Plan Send Dial Plan Terminator Enable Time Server1 Time Server2 Resync Mode none Resync Time 00 00 Key Type Value 1 None Y LS Y 3 None 4 Y 5 Mono ud ie None 17 lon 8 N Bottom Keys Show All Bottomkeys Key Type Label 4 Non Nor BENE
13. 01 28 28 500 913003923337 ANSWER Outbound X Delete 2012 11 19 elete 01 28 24 500 501 ANSWERED Internal X Delet 2012 11 19 NO 01 28 17 500 503 ANSWER Internal X Delete Previous Next Page 1 1 Goto Figure 3 8 1 3 8 2 System Logs You can download and delete the system logs of MyPBX 1 Options Enable Hardware Log Save the infomation of hardware up to 4 log files Enable Normal Log Save the prompt information up to 16 log files Enable Web Log Save the history of web operations up to 2 log files Enable Debug Log Save debug information up to 2 log files 2 Packet Capture Tool This feature always used to capture packets for technician Integrate packet Page 107 o 4 Yeastar MyPBX Standard User Manual capture tool Wireshark in MyPBX Users also could specify the destination IP address and port to get the packets IP Specify the destination IP address to get the packets Port Specify the destination Port to get the packets gt System Logs System Logs Operations 3 Download The Selected Logs X Delete The Selected Logs r1 Name Type E web log Web 3 amp Download X Delete Options Enable Normal Enable Debug E o LI L Enable Hardware Log Log Lon Enable Web Log Packet Capture Tool Packet Capture Stopped Figure 3 8 2 3 8 3 System Info General Information about hardware version firmware version and system uptime LAN Informa
14. 192 168 5 186 cgi WebCGI 1000 v Edo ux MyPBX Embedded Hybrid IP PBX for Small Businesses gt Speed Dial Settings Status Monitor Line Status Speed Dial Settings New Speed Dial Extensions Source Number Destination Number Trunks 123 5503305 X Delete Outbound Routes Auto Provision Basic Options The prefix of speed dial 99 Inbound Call Control IVR f Save 3 Cancel Queues Custom Prompts Ring Groups Inbound Routes Blacklist Internal Settings Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings DISA v Figure 3 5 14 3 5 15 Music on Hold Prompts The administrator can upload on hold music as follows 1 Click Upload Music on Prompt 2 Click Browse to choose the desired audio file 3 Click Upload to upload the selected file Note The sound file format should be as follows GSM 6 10 8 000kHz Mono 1kb sec Alaw Ulaw 8 000kHz Mono 1kb sec PCM 8 000kHz Mono 1kb sec The file size must not be greater than 1 8MB Upload Music on Hold Prompt The file size must not be larger than 1 8MEB wav format gsm 6 10 8kHz Mono 1Kb s alaw ulaw 8kHz Mono 1Kb s pcm 8kHz Mono 16Kb s Choose a file to upload Browse Upload 3X Cancel Figure 3 5 15 Page 87 n 4 Yeastar MyPBX Standard User Manual 3 6 Network Settings 3 6 1 LAN Settings DHCP If this option is set MyPBX will use D
15. Define the feature code that is used to dial an extension in intercom mode For instance setting this value to 5 would allow you to initiate an intercom call with extension 501 by dialing 5501 Normal Spy In this mode you can only listen to the extension being spied for example you can dial 90501 to monitor extension 501 Whisper Spy In this mode you can listen whisper to the extension being spied for example dialing 91501 to listen to extension 501 you can also talk with 501 too Barge Spy In this mode you can barge in both extensions involved the call for example dialing 92501 to barge in and talk with all the extensions inside 2 Call Park Preferences Call Parking User may park an incoming call on his own telephone by pressing 6 6 is default setting Extension range used to park calls User may park an incoming call on a designated extension at first and then pick up the call again on any other extension Number of seconds a call can be parked before it is recalled Defines the number of seconds that a call can be parked before it is recalled to the station that parked it 3 Call Forwarding Preferences Reset to Defaults Users may reset all call forward defaults by calling 70 on their phone 70 is Page 66 n 4 Yeastar MyPBX Standard User Manual default setting Note When reset to defaults The call forwarding settings will be configured as follows Always forward Disabled Busy forward to
16. Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings SMS Settings DISA Conferences Panina Crone Figure 3 7 3 Page 100 a 4 Yeastar MyPBX Standard User Manual 3 7 4 Date and Time Set the date and time for MyPBX Time Zone You can choose your time zone here Daylight Saving Time Set the mode to Automatic or disabled Automatically Synchronize With an Internet Time Server Input the NTP server so that MyPBX will update the time automatically Set Date amp Time Manually gt Date amp Time Date amp Time Server Time Sun Jun 10 4 43 11 2012 Time Zone MML STOR Daylight Saving Time Automatic M Automatically Synchronize With An Internet Time Server NTP Server pool ntp org Set Date amp Time Manually Date Time E O A Figure 3 7 4 Page 101 o 4 Yeastar MyPBX Standard User Manual 3 7 5 Backup and Restore A MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help lt Back ks ix a A Search 5 Favorites a E Address 48 http 192 168 5 186 cgi WebCGI 1000 b Go Embedded Hybrid IP PBX for Small Businesses Logout Logout gt Backup Restore Configuration Information Status Monitor Line Status Manage Configuration Backups Basic Create a New Backup Upload a Backup Extensi seus List Of Previous Configuration Backups Trunks Outbound
17. Subject WebLogin WEBLOGIN Phone Notification Settings Phone Notification Yes v Number 500 5503301 Attempts 1 v Interval 60 Prompt default Custom Prompts E mail Notification Settings E mail Notification Yes To alert yeastar com Subject WebLogin pbx hostname HOSTNAME login ip address SOURCEIP login username USERNAME login accurred DATETIME Figure 5 2 6 Note If the phenomena of toll fraud have been happened in your MyPBX system We are really sorry about that then please enhance the protection level of your firewall refer to the above steps In addition please change the all password Web GUI password SSH password and all extensions password Page 136 P 4 Yeastar MyPBX Standard User Manual APPENDIX C How to Configure Autobackup Before Autobackup can be properly configured an SMB share folder accessible from MyPBX must be set up on a Windows based machine Once that has been set up please follow the steps below Step 1 Add a new folder rename it and set this new folder s share Properties according to Figure B 1 General Sharing Customize pc sharing and NOH Er only drag it to the Shared Documents folder To make this folder and its subfolders private so that only vau have access select the following check box Make this folder private Network sharing and security s To share this folder with both network users and other Kig users of
18. 255 255 254 0 0 0 0 0 224 0 0 0 224 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 192 168 5 1 Destination R Subnet Mask Gateway Metric Interface LAN v Add No Static Routes Defined Figure 3 6 3 3 6 4 Firewall Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet especially intranets All messages entering or leaving the intranet pass through the firewall which examines each message and blocks those that do not meet the specified security criteria In order to ensure the safe operation of the system we suggest to enable and configure firewall More detailed configuration and other safety related configuration please refer to APPENDIX B MyPBX Security Configuration Guide Page 91 a 4 Yeastar MyPBX Standard User Manual v O Enable Firewall Note 1 You must reboot the system after enabling or disabling firewall Firewall has started successfully 2 lt is strongly recommended to add local network address to a common rule with the action is accept or it may be dragged into the blacklist Common Rules No Common Rules Defined Auto Defense Add Rule No Auto Defense Rules Defined IP Blacklist Add Rule IP Blacklist Manage Protocol 120 60s Ny Edit X Delete 40 2s N Edit X Delete 5 60s Ny Edit X Delete Other Settings ObDisable Ping ro Drop All Figure 3 6 4
19. 5 0 255 255 255 0 1 65535 vi Edit X Delete ACCEPT RemoteExtension BOTH 110 111 132 6 255 255 255 255 1 65535 M Edit X Delete ACCEPT VolPTrunk UDP 110 5 14 6 255 255 255 255 5060 5060 vi Edit X Delete ACCEPT RemoteHTTP TCP 110 5 14 6 255 255 255 255 80 80 M Edit X Delete ACCEPT RemoteSSH TCP 110 5 14 6 255 255 255 255 8022 8022 Y Edit X Delete Auto Defense Add Rule No Auto Defense Rules Defined gt IP Blacklist Add Rule IP Blacklist Manage Protocol 120 60s f Edit X Delete 40 2s Ny Edit X Delete 5 60s Edit X Delete Other Settings M Disable Ping iv O Drop All Figure 4 10 Step 11 Define the authorized data transmitting rate and drop all other unauthorized hosts Note If we setup IP blacklist rules here those unauthorized hosts will still be able to send SIP packets into MyPBX if the packets transmitting rate is under the rate defined But as soon as the transmitting beyond the define rate the IP will be added into blacklist automatically This is useful for remote extension who is using dynamic IP address Remove all the IP blacklist rules if you don t allowed any other unauthorized hosts access MyPBX See as below figure Note If drop all is not enabled please don t remove the IP blacklist rules in case the system security hole Page 133 a 4 Yeastar MyPBX Standard User Manual gt Firewall w 7 O Enable Firewall Note 1 You must r
20. 501 Caller ID 9 501 Voicemail I Enable Voicemail o Voicemail Access PIN 20 501 Mail Setting Enable Send Voicemail Email Address Note Please ensure that the section SMTP Settings for Voicemail in the Voicemail Settings have been properly configured before using this feature Group Pickup Group Follow me PES f Voicemail Follow me IV No answer Transfer to f Number When Busy Other Options M Call Waiting pnp iV User Web Interface Ring Out 30 Optional Settings af Save Cancel Figure 4 1 4 2 User login Users can access the MRI web interface by navigating to the MyPBX IP address using a web browser If you are unsure of this address please contact your Page 110 D Yeastar MyPBX Standard User Manual network administrator A http 192 168 5 186 Microsoft Internet Explorer File Edit view Favorites Tools Help Q sack z ix a A 2 Search Sie Favorites A eS Address 4 http 192 168 5 186 Ni SE HEE oo o Yeastar Embedded Hybrid IP PBX for Small Businesses gt MyPBX Configuration Panel User Login User Name 501 Password eee Language Login Reset Copyright 2011 Yeastar Technology Co Ltd All Rights Reserved 4 Internet Figure 4 2 4 3 Voicemail Users can check delete move and download voicemail files here MyPBX Embedded Hybrid IP PBX for Small Businesses b Voicemail Voicemail
21. Enable TLS Port RTP Port Start 10001 RTP Port End 10200 DTMF Modet9 7 c2833 v Max Registration Subscription Time 3600 Min Registration Subscription Time amp 60 Figure 3 1 3 2 Disable guest calls Select SIP settings gt Advanced Settings gt Allow Guest Page 125 a P qe Yeastar MyPBX Standard User Manual Advanced Settings amp From Field From To Field INVITE 180 Ringing D Remote Party ID send trust Allow Guest PedanticD No X Session timers Accept Session expires 1800 5 Session minse 9 90 5 Session refresher Uas Figure 3 2 3 3 Security Configuration for remote extensions If remote registration isn t required please disable it Optional Settings VoIP Settings NATO Qualify M Enable SRTP Transport UDP DTMF Mode Rrc2833 Register Remotely Figure 3 3 3 4 Set an enhanced password and enable IP restriction for extensions 1 Set a new extension password at the higher security level e g AjK5Up1G Edit Extension 500 General Type Extension 500 Password AjK5Up1G Name 500 Caller IDG 500 Figure 3 4 2 Enable IP restriction and enter the permitted IP address Subnet mask e g 192 168 5 136 Page 126 1 gt e Yeastar MyPBX Standard User Manual Optional Settings A VolP Settings NATO Qualif
22. Ex 12t3f6 Name A character based name for this user EX Bob Jones Caller ID The Caller ID will be used when this user calls another internal extension 2 Voicemail Enable Voicemail Check this box if the user should have a voicemail account Voicemail Access PIN The voicemail Password for this extension i e 1234 3 Mail Setting This option defines whether or not voicemails or faxes are sent to an Email Address as attachment Enable Send Voicemail Once enabled the voicemail will be sent to email as an attachment Email Address Email address used to receive the voicemail or Fax Note Please ensure that the section SMTP Settings For Voicemail in the Page 17 n 4 Yeastar MyPBX Standard User Manual Voicemail Settings have been properly configured before using this feature 4 Group Pickup Group If this extension belongs to a pickup group any calls that ring this extension can be picked up by other extensions in the same pickup group by dialing the Call Pickup feature code default is 4 Note 4 is the default setting it can be changed under Feature Codes General Call Pickup 5 Follow me Call Forwarding Call forwarding for an extension can be configured here The administrator can configure Follow Me option for this extension If you want to transfer the call to an outbound number please follow the dial pattern of outbound route filled in the outbound number Fo
23. Folder New Call Recordings Viewing 1 1 X Delete B Move to Folder New gt Voicemail Settings Settings E Caller ID Date Duration Options Copyright 2011 Yeastar Technology Co Ltd All Rights Reserved Figure 4 3 Page 111 4 4 Yeastar MyPBX Standard User Manual 4 4 Record Users can play delete and download recorded files here Embedded Hybrid IP PBX for Small Businesses gt Call Recordings X Delete Caller ID Time Duration Options Voicemail Call Recordings Voicemail Settings Settings Figure 4 4 4 5 Voicemail Settings Voicemail password new voicemail box password Enter again to confirm confirm new voicemail box password Email Address Email address use to receive the voicemail or Fax Note Please ensure that the section SMTP Settings For Voicemail in the Voicemail Settings have been properly configured before using this feature Enable Voicemail Check this box if the user should have a voicemail account Enable Send Voicemail Once enabled the voicemail or Faxex will be sent to email as an attachment MyPBX Embedded Hybrid IP PBX for Small Businesses gt Voicemail Settings Voicemail Voicemail Settings Call Recordings Voicemail Settings Settings Voicemail Password Enter again to confirm Email Address Enable Voicemail Enable Send Voicemail wv Save amp Cancel Copyright 2011 Yeastar Technology C
24. For example if the remote access IP is 110 5 14 6 and the port is 8022 Note If the remote access of SSH port is not needed this rule is not required Name RemoteSSH Protocol TCP Port 8022 8022 IP 110 5 14 6 255 255 255 255 Action Accept Page 131 3 4 Yeastar Add Firewall Rule Name Description Protocol Pot O ipe MAC Address Action MyPBX Standard User Manual RemoteSSH TEP G022 8022 110 5 14 6 1 255 255 255 255 wf Save 3 Cancel Figure 4 8 Step 8 Add other firewall rules by yourself For example if you are using features about email you should add the firewall rules for the SMTP server and POP3 server Step 9 Enable Drop all If this feature is enabled all the packets and connection that do not match the rules would be dropped Note Before enable this feature please add a rule to accept the local network access or the server might not be accessed Other Settings M O Disable Ping r6 Drop All Figure 4 9 Step 10 The Configuration of firewall settings is completed See as below figure Page 132 P 4 Yeastar MyPBX Standard User Manual 1 You must reboot the system after enabling or disabling firewall 2 It is strongly recommended to add local network address to a common rule with the action is accept or it may be dragged into the blacklist Common Rules Add Rule Protocol MAC Address ACCEPT LocalNetwork BOTH 192 168
25. Group Ring Group Name 620 Ring Group Nu mber 9 620 Strategy Ring all simuttaneously Seconds to ring each member 60 Ring Group members lag Available Extensions Selected S D SIP Be 501 SIP 502 SIP 503 SIP 504 SIP 505 SIP E j un Destination If No Answer End Call Extension Extension 602 7 Voicemail Voicemail 602 ki Destination l VR WR welcome T Ring Group Ring Group T Conference Room Conference Room 640 Queues Queues wf Save X Cancel Figure 3 4 4 1 Page 55 J 4 Yeastar MyPBX Standard User Manual 3 4 5 Inbound Routes Inbound routing processes incoming call traffic to destination extensions during office hours or outside office hours E MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer BEES File Edit View Favorites Tools Help ae Q Back J ix a A P Search jT Favorites 2 I E Address http 192 168 5 186 cai WebCGI 1000 v Eje H Embedded Hybrid IP PBX for Small Businesses Logout Logout gt Manage Inbound Routes Status Monitor Line Status New Inbound Route Basic Route Name DID Number Caller ID Number Extensions pstnin No Edit X Delete Trunks Outbound Routes Auto Provision Inbound Call Control 4 VR Queues Custom Prompts Ring Groups Inbound Routes Blacklist Internal Settings A Options Business Hours Feature Codes SIP Setting
26. Internal Settings Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings DISA Done Figure 3 6 1 3 6 2 WAN Settings Note Only have WAN port s hardware version support this functions It support three connection types DHCP obtain an IP automatically PPPoE Static IP Address DHCP If your ISP says that you are connecting through DHCP or a dynamic IP address from your ISP perform these steps Step1 Select DHCP as the WAN Connection Type Step2 Click Save button to save the settings Step3 Reboot the device Step4 Check the WAN s Status System Info gt WAN gt Status Static IP Address If your ISP says that you are connecting through a static or fixed IP address from your ISP perform these steps Step1 Select Static IP Address as the WAN Connection Type Step2 Enter the IP Address Step3 Enter the Subnet Mask Step4 Enter the Gateway Address Stepb Enter the Primary DNS and Secondary DNS Step6 Click the Save button to save the settings Page 89 4 Yeastar MyPBX Standard User Manual Step7 Reboot the device Step8 Check the WAN s Status System Info gt WAN gt Status PPPoE If your DSL provider says that you are connecting through PPPoE or if you normally enter a user name and password to access the Internet perform these steps Step1 Select PPPoE as the WAN Connection Type Step2 Enter the User Name Step3 Enter the Password
27. Tahoma Y 10 Welcome to Yeastar B 7 U z Photos v b From Bing 3 Emoticons Es A A umm Figure F 4 a Page 147 4 Yeastar MyPBX Standard User Manual APPENDIX H How to Use DID Direct inward dialing DID also called direct dial in DDI in Europe and Oceania is a feature offered by telephone companies for use with their customers private branch exchange PBX systems In DID service the telephone company provides one or more trunk lines to the customer for connection to the customer s PBX and allocates a range of telephone numbers to this line or group of lines and forwards all calls to such numbers via the trunk MyPBX support DID you can configure DID in inbound route Related settings DID Number Extension Destination create New Inbound Route m General Route Nane BE n DID Number Extension o Caller ID Number Distinctive Ringtone o Enable Callback No w Callback Settings Member Trunks amp Available Trunks Selected 5503301 FXO J gt 3503302 FRO 5503306 r1 gc nino a pstni FRO z pstn8 FXO v a Figure G 1 DID Number Define the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no DID info Only service provider E1 trunks BRI trunks or SIP trunks need to be configured with this setting You can also use pattern matching to match a r
28. VoIP service provider Before we do add this please make sure you have a VoIP Trunk account Trunks gt VoIP Trunk gt SIP Trunk Enter your account information on this page and click Save Created New VolP trunk Type Provider Name voipprovider Hostname lF yoip 6699 org Domain yoip 6699 org User Name 16885885 Authorization Name 16885885 Password esessese From User 16885885 Online Number Maximum Channels 9 1 m Enable Outbound Proxy Server Transpart Enable SRTP T Caller ID amp 9 DOD Setting Associated Extension 500 3 Cancel Figure 6 2 2 Add Outbound Routes As we can see from the Outbound Route of voipout all phone numbers Page 117 8 4 Yeastar MyPBX Standard User Manual starting with O will have their first digit stripped off digit O and will be sent to the SIP Trunk New Outbound Route Route Name vopiout Dial Pattem t9 0 Strip 1 digits from front Prepend these digits before dialing Password Member Extensions amp Available Extensions Selected 500 SIP S01 SIP 502 SIP 503 SIP SUA SIP 505 SIP Member Trunks 9 Available Trunks Selected pstn1 FXQ zm vaippravider SIP pstnZ FXQ 8032 SIP patne FXQ GSM11 GSM BriTrunk7 BRI BriTrunkS BRI 192 166 5 190 SPS af Save 3 Cancel Figure 6 3 Now that we have added two outbound dialing rules any call starting with 9 will be routed to the PSTN and any number starting with O will be r
29. Voicemail Enabled No answer forward to Voicemail Enabled Do not disturb Disabled Enable Forward All Calls Users may enable always forward by calling 71 on their phone 71 is default setting Disable Forward All Calls Users may disable always forward by calling 071 on their phone 071 is default setting Enable Forward When Busy Users may enable busy forward by dialing 72 on their phone 72 is default setting Disable Forward When Busy Users may disable busy forward by calling 072 on their phone 072 is default setting Enable Forward No Answer Users may enable no answer forward by calling 73 on their phone 73 is default setting Disable Forward No Answer Users may disable no answer forward by calling 073 on their phone 072 is default setting Forward to number Users may activate call forwarding by dialing this feature code followed by the extension or phone number to forward all calls to Note Users may activate Forward to number by dialing 74 phone number e g by dialing 74501 all calls will be forwarded to extension 501 Forward to Voicemail Users may forward the call to Voicemail by calling 074 on their phone 074 is default setting Page 67 J 4 Yeastar MyPBX Standard User Manual Enable Do Not Disturb Users may enable do not disturb by calling 75 on their phone 75 is default setting Disable Do Not Disturb Users may disable do not disturb by calling 075 on their p
30. X Delete e Y Edit X Delete Enable Email To SMS Email To SMS Enable Country Code Country Code China 86 Receive mails every 60 Access Code Email Settings Email Settings Note 1 If you want to use SMS to Email please configure POP3 setting 2 If you configure the POP3 setting MyPBX will download emails from the mail server regularly Once downloaded the emails will be deleted from the mail server Email Address chengeng530 Password eeeeeecce SMTP Server SMTP smtp gmail com SMTP Server Port 587 Receive Server POP3 pop gmail com Receive Server Port 995 IV Use SSL TLS for security on this server SMTP Test SMTP Settings Test POP3 Settings v Save 3 Cancel Figure 3 5 7 2 3 5 8 DISA DISA Direct Inward System Access allows someone calling in from outside the telephone switch PBX to obtain an internal system dial tone and make calls as Page 9 4 4 Yeastar MyPBX Standard User Manual if they were using one of the extensions attached to the telephone switch To use DISA a user calls a DISA number which invokes the DISA application The DISA application in turn requires the user to enter a PIN number followed by the pound sign If the PIN number is correct the user will hear dial tone on which a call may be placed Obviously this type of access has serious security implications and great care must be taken not to compromise your security
31. are checked against those stored by the system If an invalid PIN is entered the PIN is requested again e The system administrator can configure certain numbers or types of numbers to require entry of a PIN before you can continue making a call to such a number e The system administrator can also configure you to have to enter a PIN before making any external call Name A character based name for this PIN list i e YeastarPIN PIN List Enter a list of one or more PINs One PIN per line Outbound Route PIN User can use those outbound route to make call out Embedded Hybrid IP PBX for Small Businesses gt PIN User Settings Status Monitor Line Status New PIN User Extensions PIN List Trunks PINNumber 0592 0596 0599 Outbound Routes Auto Provision Options Access Code Bg Inbound Call Control Prompt For Entry pinuser entry IVR Prompt For Entry Failure pinuser error Queues Custom Prompts v Save X Cancel Ring Groups Inbound Routes Blacklist Internal Settings z Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings DISA Ny Edit X Delete K Done Figure 3 5 12 4B Internet Page 84 e 4 Yeastar MyPBX Standard User Manual 3 5 13 Callback Settings MyPBX allows caller A to dial an inbound route number and after hearing the ring A can hang up the call or wait for MyPBX to cut of
32. by using the VoIP protocol IAX Page 33 n 4 Yeastar MyPBX Standard User Manual Provider Name A unique label would help to you identify this trunk Ex Provider2 Hostname IP Service provider s hostname or IP address Note 5060 is the standard port number used by SIP protocol 4569 is the standard port number used by IAX protocol Don t change this part if it is not required Maximum Channels Controls the maximum number of outbound channels simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Leave blank to specify no maximum Codecs Define the codec for this sip trunk and its priority Note codec can only display when edit it after creating the trunk Transport This will be the transport method used by the SIP Trunk This method is given by the SIP trunk provider The options are UDP default or TCP or TLS Qualify Send check alive packets to the sip provider DTMF mode Set default mode for sending DTMF of this trunk Default setting rfc2833 2 DOD Setting DOD Direct Outward Dialing Number Associated Extension The extension make call out via SPS Trunk will display the associated DOD Page 34 MyPBX Standard User Manual Type SIP Provider Name 192 168 4138 Hostname IP 192 168 4 138 5060 Maximum Channels 0 Codecs First GSM Second s aw Third ulaw Fourth None Fifth None Transport UDP Qualify I
33. configuration options marked with only exist in 2 17 XX XX and above versions namely 3 2 guest calls option 3 3 remote registered option and 5 alarm settings 1 Security Configuration for Web GUI 1 1 Change the default access port for HTTP on Options page Select Internal Settings Options General Preferences HTTP Bind Port Page 122 J 4 Yeastar MyPBX Standard User Manual General Preferences Ring Ti meout 30 MAX Call Duration 6000 Maximum Concurrent Calls 0 Music On Hold calmriver Tone Region 3 Czech Republic HTTP Bind Port amp 80 FXO Mode O Virtual Ring Back Tone Distinctive Caller ID amp J Follow Me Prompt Music on hold for Follow MeO Default v Invalid Phone Number Prompt _ Busy Line Prompt i Dial Failure Prompt F Figure 1 1 1 2 Change the default password for the web GUI Select System Settings Change Password Change Password Change Password User admin gt Enter Old Password Enter New Password Retype New Password Figurel 2 2 Disable SSH on LAN Settings Page 2 1 Disable SSH Select LAN Settings gt Enable SSH If external debugging isn t required please select No Page 123 4 Yeastar MyPBX Standard User Manual DHCP No Enable SSH Hostname MyPBX IP Address 192 168 4 151 subnet Mask 255 255 254 Gateway 192 168 5 1 Primary DNS 192 168 5 1 Secondary DNS IP Address2 Subnet Mask 2 Figure 2 1
34. configure distinctive ring tones Please refer to APPENDIX E Page 57 n 4 Yeastar MyPBX Standard User Manual Note If you want to use feature Distinctive ringtone please confirm you re your IP phone support this feature firstly Currently distinctive ringtone can be compatible with Yealink and Snom phone Enable Callback You can enable the callback function of this inbound route If you want to configure the callback function please refer to chapter 3 5 12 2 Member Trunks This area allows you to select which trunks will be member trunks for this route To make a trunk a member of this route please move it to the Selected box 4 Business Days Define where the calls will be routed during Business Days Office Days Select one defined business days office days Office Hours Destination Configure where to route the incoming calls during office hours End Calls Route the incoming calls to end calls System will auto hang up the call Extension Route the incoming calls to a specific extension Voicemail Route the incoming calls to extension s voicemail IVR Route the incoming calls to a specific IVR Ring Group Route the incoming calls to a specific Ring Group Conference Room Route the incoming calls to a specific Conference Room DISA Route the incoming calls to a specific DISA Queues Route the incoming calls to a specific Queue Page 58 n 4 Yeastar MyPBX Standard User Manual
35. for the phone Page 142 4 Yeastar MyPBX Standard User Manual Create New Phone General MAC 00156511189E Name Rela Call Waiting Key As send Line MW Linel Extension Label 500 Line Active Line2 Extension Label Line Active x Line3 Extensian Label Line Active Line4 Extension Label Line Active Lines Extension Label Line Active mi Bl ml Lineb Extension Label Line Active wf Save 3 Cancel Figure D 4 Step4 Turn on the power and connect the network cable to IP Phone Remark The factory default setting of DHCP for IP Phone is enable so you can Skip this step to step 5 If the DHCP is disable please follow below step to enable it e g Yealink s IP Phone 1 Login IP phone s web page 2 Enable DHCP Internet Port WAN PC Port Advanced DHCP EJ NOTE Static IP Address The device wil ul evice will acquire its IP IP Address address from the DHCP SE SUME server automatically Static IP Address Default Gateway Set the IP address Subnet Mask Default Router IP Primary DNS address Primary DNS Secondary DNS fields Secondary DNS manually PPPoE PPPoE This setting provide by DSL User Password Figure D 5 Step5 Finish Page 143 6 Yeastar MyPBX Standard User Manual zs ll APPENDIX F How Do I Configure Distinctive Ring Tones Step On your IP phone navigate to the Ph
36. from MyPBX trunk You should configure number 0123456789 as the call back number and strip 1 digit before the callback is placed Prepend before dialing Define digits added before a callback number before the callback is placed For example the call in number Caller ID is 123456789 MyPBX need to send 9123456789 to its trunk when call to this number You should configure 123456789 as the call back number and add 9 before the callback is placed You can add w for analog trunks for some delay too Create Callback Rules Trunk Name 1234 FXQ Strip digits from front Prepend before dialing f Save 3X Cancel Figure 3 5 13 3 3 5 14 Speed Dial Settings 1 Options The prefix of speed dial The prefix should be dialed before the speed dial number Default is 99 2 Add new speed dial Source Number The speed dial number Destination Number The number you want to call e g The source number is 123 The destination number is 5503305 The prefix number is 99 You can use an extension with any type to dial 99123 then it will call to number 5503305 Note Don t forget to add the outbound dial prefix if you would like to dial the speed dial number through trunk Page 86 4 4 Yeastar MyPBX Standard User Manual A MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer Sel File Edit View Favorites Tools Help ae Qo Back x a A P Search 5 Favorites 2 Address http
37. in seconds of a SIP registration Default is 60 seconds Default Incoming Outgoing Registration Time Default Incoming Outgoing Registration Time Default duration in seconds of incoming outgoing registration Register Attempts The number of SIP REGISTER messages to send to a SIP Registrar before giving up Default is 8 times Register Timeout Number of seconds to wait for a response from a SIP Registrar before timed out Default is 20 seconds Calling Channel Codec Priority Once enabled when dialing out via SIP SPS trunks the codec of calling channel will be selected in preference If not MyPBX will follow the priority in your SIP SPS trunks Video Support Support for SIP video or no Default is yes Max Bit Rate Configure the max bit rate for video stream The default 384kb s DNS SRV Look Up Please enable this option when your SIP trunk contains more than one IP address User Agent To change the useragent parameter of asterisk the default is MyPBX you should change it if needed 2 NAT Note Configuration of this section is only required when using remote extensions Page 69 n 4 Yeastar MyPBX Standard User Manual Enable STUN STUN Simple Traversal of UDP through NATs is a protocol for assisting devices behind a NAT firewall or router with their packet routing STUN Address The STUN server allows clients to find out their public address the type of NAT they are behind and the internet s
38. name for the Queue Queue Number Use this number to dial into the queue or transfer callers to this number to put them into the queue Queue Password You can require agents to enter a password before they can login to this queue This field allowed to be blank empty it means the agents can login to this queue without password Queue Agent Timeout The number of seconds an agent s phone can ring before we consider it a timeout Queue Max Wait Time The maximum number of seconds a caller can wait in a queue before being pulled out 0 for unlimited Queue Ring Strategy This option sets the Ringing Strategy for this Queue The options are RingAll Ring All available Agents simultaneously until one answers LeastRecent Ring the Agent which was least recently called FewestCalls Ring the Agent with the fewest completed calls Random Ring a Random Agent RRmemory Round Robin with Memory Remembers where it left off in the last ring pass 2 Agents This selection shows all users Selecting a user here makes them a agent of the current queue 3 Caller Position Announcements Announce Position Announce position of caller in the queue Announce Hold Time Enabling this option causes MyPBX to announce the hold time to the caller periodically based on the frequency timer Either yes or no hold time will not be announced if 1 minute Frequency Page 50 n 4 Yeastar MyPBX Standard User Manual How often to
39. nh nnn a nnn 102 9 759 Reset GING RebOOLDbicoseriasescorixce un iiertad n atevipsu s destadimas emo dedtudicei vans te 102 3 7 7 Firmware Update ccsssseesieeeeeee enm hhh hannah nnn nnn 103 CN Ni Mugen 104 KORODO PME TTEE Y 107 CRS MEG EES i c E E EE TET 107 CN Rc croce 107 CP EEE cui Mp 108 Ae ACCSSS MRT chssscdsnrtqussntinHU CHAUD US MINUM Ed US A AA NI REND DE DIEM NM DIMUS Dd 110 sieur D a r rrr 114 Ce USE MYP EA e EAE A E E 115 6 1 Make ORDONNE Coll enson nin E E i 115 6 1 1 Sample Routing via PSTN Trunk eee nnn 116 6 1 2 Sample Routing via VoIP Trunk ccccccecc cece cece eens ee mnn 117 GANONIN CA rmm 118 6 2 0 Sample ROUUNG to arn IVR sisssivesteipkuxveurt ti vusxiptqeeeux pb xvxd xk I PERO RAN UN 118 APPEINDDS A FAO aqiprsdurieet vto terdustiva Tap fecimetaue a ONE A 121 APPENDIX B MyPBX Security Configuration Guide eene 122 APPENDIX C How to Configure Autobackup eeeeeeeernn mmn 137 APPENDIX D How to Configure NAT setting ssesseeeeeennm mmn 139 APPENDIX E How to Use Auto Provision eeeeeeenn Hmmm nnn 141 APPENDIX F How Do I Configure Distinctive Ring Tones eeeeeeeee 144 APPENDIX G How to Use Email to SMS ccessssseeeeeee enhn nnns 146 APPENDIX A How to Use DID 233 m2xs sti Yvtgp tive uri xvii RETE RERO E x p EEEa 148 APPENDIX I How to Use BLF K
40. patni FXO patn2 FXO I patnB FXQ GSM11 GSM BriTrunk BRI BriTrunkS BRI 8032 5IP voipprovider SIP During Office Haurs C End Call Extension Extension 500 Ww C Voicemail Voicemail 500 v Destination IVR RingGroup RingGroup ringgroup defi C Conference Room Conference Room 640 vi Figure E 2 Step3 Finish Page 145 n 4 Yeastar MyPBX Standard User Manual APPENDIX G How to Use Email to SMS How to use Email to SMS You need to send an email to the specified email address you set in Email Settings In this case it is lears yeastar com The content of this email will be sent to the number you want as message The subject title of the email will determine the number Here are some examples of the formats to the subject of the email Example 1 Send message with no PIN code and default GSM port Format phonenumber if the subject is 12345678 the text of this email Welcome to Yeastar will be sent to number 12345678 through the first available GSM trunk No pin code should be set by administrator To lears yeastar com Z X Subject 12345678 A a iz z TEN Insert Attachments 58 Office docs i Photos e From Bing v amp 3 Emoticons I I il I HI ni IM ni MI wD li gt Tahoma iaa Be T U p I Welcome to Yeastar Figure F 1 2 Send message with no PIN code and specified GSM port Format port portnumber phonenumber if t
41. server that the MyPBX will connect to in order to send voicemail messages via email i e mail yourcompany com Port SMTP Port the default value is 25 Page 76 5 4 Yeastar MyPBX Standard User Manual Use SSL TLS to send secure message to server If the server of sending email needs to authenticate the sender you need to select the check box Note Must be selected for Gmail or exchange server After filling out the above information you can click on the Test Account Settings button to check whether the setup is OK 1 If the test is successful you can use the email safely 2 If test failed please check the above information is correct or network is proper TTC XD MyPBX Embedded Hybrid IP PBX for Small Businesses gt Voicemail Settings Status Monitor Line Status General Voicemail Settings Basic l E EE Message Options Trunks Max Messages per Folder 100 2 Outbound Routes Max Message Time 5 Minutes i Auto Provision per m Min Message Time 5 Seconds EJ Inbound Call Control Ask Caller to Dial 5 T IVR Delete Voicemail I Queues Operator Breakout from Voicemail ves EJ Custom Prompts HEEL welcome iv Ring Groups Inbound Routes Blacklist Busy Prompt Si greeting Internal Settings A Unavailable Prompt Skip greeting v Options Leave a Message Prompt Ski greeting Iv Business Hours Feature Codes Pla yDack Options ini Saing Announce Message Caller pe Tr IAX
42. this computer select the first check box below 7 and type a share name Share this folder on the network Share name share Allow network users ta change my files Learn more about sharing and security Windows Firewall is configured to allow this folder to be shared with other computers on the network View your Windows Firewall settings Apply Figure B 1 Set up share Properties Step 2 Enter the new folder and create a new text file then rename this file to status txt This step is very important DO NOT forget to create the status txt file Step 3 Configure Autobackup settings on MyPBX to Figure B 2 Page 137 9 4 Yeastar MyPBX Standard User Manual The External Storage feature is used ta extend storage space Once configured the files vaicemail call recording files COR files created before the configured days will be moved ta the Met Disk Step 1 Create a Net Disk on a chosen computer Step 2 Input the Net Disk properties Net Disk Hast lIP 197 166 5227 Met Disk Share Mame share Met Disk Access Username Net Disk Access Password Move files created before days ago wf Save 3 Cancel Step 3 Save Net Disk settings Step 4 Make sure the settings are successfully completed Figure B 2 Autobackup Setting Net Disk Host IP Change this to the IP address of the computer where backup files will be stored Net Disk Share Name Change this to the name of the shared folder where bac
43. to a phone line to supply your PBX with access to a public telephone network FXO interfaces use FXS signaling FXO interfaces allow you to connect your PBX to real analog phone lines Page 115 P 4 Yeastar MyPBX Standard User Manual 6 1 1 Sample Routing via PSTN Trunk Let s route all inside extensions through an analog trunk by dialing 9 In Outbound Routes add a new outbound route as below Edit Outbound Route Route Name Dial Pattern 9 StripO digits from front Prepend these digits before dialing Password Member Extensions amp Available Extensions Selected S00 SIP 504 SIP 502 SIP 503 SIP 504 SIP 505 SIP Member Trunks Available Trunks Selected 8032 SIP i pstn1 FXQ 192 168 5 190 SPS pstn2 FXO pstnS FXQ GS5M11 GSM BriTrunke BRI BriTrunk BRI wf Save 3X Cancel Figure 6 1 As we can see from the outbound route of pstnout all phone numbers starting with 9 will have their first digit stripped off digit 9 and will be sent to the PSTN port 1 2 After we have configured the above we can dial 9 local number to dial out via a PSTN line Note Setting number prefix to wild card X and setting Strip to O digits from the front will allow all calls to go through this outbound route Page 116 P 4 Yeastar MyPBX Standard User Manual 6 1 2 Sample Routing via VoIP Trunk Let s configure all inside extensions to dial 0 through the VoIP Trunk 1 Add
44. 3 v Remote Register IP Restriction Enable IP Restriction Permitted IP address Subnet mask 1 Permitted IP address Subnet mask 2 Permitted IP address Subnet mask 3 Permitted IP address Subnet mask 4 Mobility Extension f Enable Mobility Extension Mobility Extension Number Call Duration Setting Max Call Duration 9 5 Figure 3 3 1 2 Page 21 e 489 Yeastar MyPBX Standard User Manual 2 Add Multiple Extensions Go to Extensions gt VOIP Extensions gt Add Multiple Extensions 1 Select the number of extensions that you would like to create 2 Select the type of extension that you would like to create 3 Fill in the starting extension number Add Multiple Extensions Create 5 El SP extensions starting from 506 Tip After pressing the Create Extensions button you may use the Modify The Selected Extensions buttan ta modify the properties for these extensions Create Extensions Figure 3 3 1 3 3 Edit VOIP Extension Click Edit on VOIP Extension administration page or click Modify Selected Extensions to edit extensions 3 3 2 Trunk There are five types of trunks Analog trunks FXO GSM Trunk BRI Trunk VoIP Trunk and Service Provider trunk PRY My FDA Embedded Hybrid IP PBX for Small Businesses b Manage Trunks Status Monitor d Line Status Trunk List Analog Trunk Basic E Trunk Name Port Hostname IP Extensions Trunks
45. 552552550 221 245 25 1 202 101 103 54 202 101 103 55 IP Address2 Subnet Mask2 Figure C 3 Next you should configure the NAT settings according to Figure C 4 Note Configuration of this section is only required when you use remote extensions Enable STUN T STUN Address STUN Port External IP Address 221 245 25 117 External Host External Refresh Interval Local Network Identification 9 NAT Mode O Allow RTP Reinvite Figure C 4 External IP Address The public IP address of MyPBX External Host Leave this blank if no domain has been configured External Refresh Interval Leave this blank Local Network Identification Leave this blank NAT mode Yes Allow RTP Reinvite No Page 140 4 Yeastar MyPBX Standard User Manual APPENDIX E How to Use Auto Provision Step1 Disable DHCP Server on your local network E g Disable DHCP Server on Linksys Router LINKSYS A Division of Cisco Systems Inc Firmware Version 1 04 06 Etherfast Cable DSL Router BEF SR41 Applications amp Gaming Basic Setup DDNS MAC Address Clone Advanced Routing Security Administration Status Basic Setup nternet Con ion Type Obtain an IP automatically MEER OE where basic configuration is Internet Setup Optional Settings Host Mame E performed Some ISPs Internet required by some ISPs service Providers will require Domain Name E that you enter the DMS information Thes
46. A MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer SEE File Edit View Favorites Tools Help ay QO Back v ix a A J2 Search jf Favorites B m Address 48 http 192 168 5 186 cgi WebCGI 1000 v Edo Embedded Hybrid IP PBX for Small Businesses E Logout gt Manage Blacklists Status Monitor Line Status New Blacklist Manage Blacklists Basic A Blacklist Extensions 10000 Trunks 10086 Outbound Routes 1234567 Auto Provision 13850050500 Inbound Call Control 4 IVR Queues Custom Prompts Ring Groups Inbound Routes Blacklist Internal Settings Options Business Hours Feature Codes SIP Settings IAX Settings Liniearnail Catinans s Figure 3 4 6 3 4 6 1 Create Blacklist Click New Blacklist to create a new number blacklist i Create New Blacklist Blacklist Number Type f Save 3 Cancel Figure 3 4 6 1 Blacklist number Enter the number you would like to block Type Page 61 4 Yeastar MyPBX Standard User Manual The number blocked for incoming or outgoing calls or both 3 5 Internal Settings 3 5 1 Options 1 General Ring Timeout Number of seconds to ring a device before handling the call as per the extension s Follow Me settings Default value is 30s MAX call duration The absolute maximum amount of time permitted for a call A setting of O disables the timeout Default value is 6000s Maximum concurrent
47. BRI Trunk BriTrunk X Trunk Name BriTrunk7 Signaling BR CPE T Switch Type euroisdn PRI Dialplan amp 9 unknown T Reset Interval 9 never 3 PRI Local Dialplan unknown M Overlap Dial amp 9 no M PRI Indication Inband T Enable Facility Enabled T Nsfi none M Echo Cancellation9 Off T Hide Caller IDG No Codec alaw Caller ID Prefix International Prefix National Prefix Local Prefix Private Prefix Unknown Prefix settings Global DOD Associated Extension 501 M Save 3 Cancel Figure 3 3 2 3 3 3 2 4 VOIP Trunk 1 Add SIP Trunk Input correct SIP information provide by VOIP provider Inaccurate information will prevent the trunk from registering 1 General setting Type SIP Identifies whether the trunk sends and receives calls using the VoIP protocol SIP Provider Name A unique label to help you identify this trunk when listed in outbound rules incoming rules etc Ex yeastar Hostname IP Service provider s hostname or IP address 5060 is the standard port number Page 29 n 4 Yeastar MyPBX Standard User Manual used by SIP protocol Don t change this part if it is not required Domain VoIP provider s server domain name Username Username of SIP account Used for SIP trunk registration Authorization name Used for SIP authentication Leave this blank if not required Password Password of SIP account From User All outgoing
48. Blacklist Warning A factory reset will erase a do not turn o he syster Reset to Factory Defaults Internal Settings Options Business Hours Reset to Factory Defaults Feature Codes SIP Settings IAX Settings Voicemail Settings DISA v Figure 3 7 6 3 7 7 Firmware Update Upgrading of the firmware is possible through the Administrator web interface using a TFTP Server or an HTTP URL Enter your TFTP Server IP address and firmware file location then click start to update the firmware More Information please see http www yeastar com download MyPBX Note 1 If enabled Reset configuration to Factory Defaults System will restore to factory default settings 2 When update the firmware please don t turn off the power Page 103 4 Yeastar MyPBX Standard User Manual A MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer Sel File Edit View Favorites Tools Help Q Back ix a A s Search Sj f Favorites B A E Address http 192 168 5 186 cgi WebCGI 1000 v Eje tz Embedded Hybrid IP PBX for Small Businesses Logout Logout gt Update System Firmware gt Status Monitor p yst Line Status Basic Firmware Download Source Extensions HTTP URL C TFTP Serer Trunks Outbound Routes HTTP URL Auto Provision Reset Configuration to Factory Defaults Inbound Call Control IVR Start Queues Custom Prompts Ring Groups Inbo
49. Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer Sel File Edit View Favorites Tools Help Q sack X ad ix a A 99 Search 5 Favorites B I 3 3 Address http j 192 168 5 186 cai WebCGI 1000 v Eje tt Embedded Hybrid IP PBX for Small Businesses Logout Logout gt External Storage Settings Status Monitor Line Status The External Storage feature is used to extend storage space Once configured the files voicemail call recording files CDR files created before the Extensions configured days will be moved to the Net Disk Trunks Outbound Routes Auto Provision Step 1 Create a Net Disk on a chosen computer Step 2 Input the Net Disk properties Inbound Call Control 4 VR Queues Custom Prompts Net Disk Access User Name Ring Groups Inbound Routes Blacklist Move files created before 5 v days ago Net Disk Host IP Net Disk Share Name Net Disk Access Password Internal Settings Save Cancel Options Vv X Cance Business Hours Step 3 Save Net Disk settings Feature Codes SIP Settings IAX Settings Voicemail Settings DISA Done Internet Step 4 Make sure the settings are successfully completed Figure 3 7 1 3 7 2 Password Settings 1 Change Password eUser MyPBX support 3 levels users choose one of them to change its password eEnter Old Password Page 99 J 4 Yeastar MyPBX Standard User Manual The default password is password eEn
50. F Key to Choose the PSTN line MyPBX allows you to choose the specific PSTN line to make outbound call by pressing the BLF key on the IP Phone Follow the steps to do the configuration with your Yealink phone 1 We want to choose pstn1 or pstn2 to call out MyPBX Status Monitor Embedded Hybrid IP PBX for Small Businesses gt Manage Trunks Trunk List Line Status Analog Trunk Trunk Name Port Hostnanme IP Extensions pstnl 1 Trunks Outbound Routes pstn2 2 E Auto Provision Inbound Call Contr d Figure H 1 2 Configure the IP Phone Memory Key gt gt DSS Key 1 BLF stni Line 1 m ipstni DSSKey2 BLF mei s Figure H 2 Test When you press DSS Key 1 2 the phone will connect to pstn1 pstn2 line If pstni pstn2 is not busy you will hear the dial tone You can dial the number you want and use this line to call out then Finish Page 152
51. F of this trunk Default setting rfc2833 2 DOD Setting DOD Direct Outward Dialing Number Associated Extension The extension make call out via SIP Trunk will display the associated DOD Edit VolP Trunk test Provider Name test Hostname IP Domain User Name Authorization Name Password From User Online Number Maximum Channels Caller ID isl Codecs Transport DTMF Mode DOD Settings 192 168 4 136 192 168 4 136 1111 1111 5060 0 Enable Outbound Proxy Server Second waw Third GSM Fifth None v First a law Fourth Mone UDP TP ee Qualify M LJ Enable Sl r c2833 Associated Extension 801 wf Save X Cancel Figure 3 3 2 4 1 Page 31 n 4 Yeastar MyPBX Standard User Manual 2 Add IAX Trunk Input correct IAX information provided by VOIP provider Inaccurate information will prevent the trunk from registering 1 General Type IAX Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX Provider Name A unique label to help you identify this trunk when listed in outbound rules incoming rules etc Ex yeastar2 Hostname IP Service provider s hostname or IP address 4569 is the standard port number used by IAX protocol Don t change this part if it is not required Username Username of IAX account Used for IAX trunk registration Password Password of IAX account
52. HCP to get an available IP address from your local network Not recommended Enable SSH This is the advance way to access the device you can use the putty software to access the device In the SSH access you can do more advance setting and debug Port the default is 8022 Hostname Set the host name for MyPBX IP Address Set the IP Address for MyPBX Subnet Mask Set the subnet mask for MyPBX Gateway Set the gateway for MyPBX Primary DNS Set the primary DNS for MyPBX Secondary DNS Set the secondary DNS for MyPBX IP Address2 Set the second IP Address for MyPBX Subnet Mask2 Set the second subnet mask for MyPBX Page 88 t gt 4 Yeastar MyPBX Standard User Manual E MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer Sel File Edit View Favorites Tools Help ay Q Bak QJ ix a A P Search Sj f Favorites 2 te zA Address http j 192 168 5 186 cgi WebCGI 1000 v Eje ss Embedded Hybrid IP PBX for Small Businesses gt LAN Settings Status Monitor Line Status LAN Settings Basic DHCP No Extensions Trunks Enable SSH Yes Port 8022 Outbound Routes Hostname MyPBX Auto Provision IP Address 1982 168 5 186 Inbound Call Control Subnet Mask 255 255 255 0 WR Gateway 192 168 5 1 Queues Custom Prompts Primary DNS 192 168 5 1 Ring Groups Secondary DNS Inbound Routes Blacklist IP Address2 Subnet Mask2
53. N Code x Save 3X Cancel Figure 3 3 2 2 3 3 2 3 BRI Trunk 1 Edit BRI Trunk 1 General Trunk Name A unique label used to identify this trunk when listed in outbound rules incoming rules etc Ex BriTrunk1 Signaling Signaling method BRI CPE ISDN BRI in TE mode and Point to Point BRI CPE PTMP ISDN BRI in TE mode and Point to multi Point BRI NET ISDN BRI in NET mode and Point to Point BRI NET PTMP ISDN BRI in NET mode and Point to multi Point Switch Type National National ISDN type2 common in the US nil National ISDN type 1 dms100 Nortel DMS100 4ess AT amp T 4ESS 5ess Lucent 5ESS euroisdn EuroISDN qsig D channel signaling protocol at Q reference point for PBX networking PRI Dial Plan Sets an option required for some rare switches that require a dial plan parameter to be passed This option is ignored by most BRI switches It may be necessary on a few pieces of hardware This option can almost always be left unchanged from the default Reset interval Sets the time in seconds between restart of unused channels Some PBXs don t Page 26 n 4 Yeastar MyPBX Standard User Manual like channel restarts so set the interval to a very long interval e g 100000000 or never to disable entirely If you are in Israel the following is important As Bezeg in Israel doesn t like the B Channel resets happening on the lines it is best to set the reset interval to never when installing a
54. N Subnet Mask Default Gateway NO 2 T VLAN Number VLAN IP Address VLAN Subnet Mask Default Gateway Figure 3 6 6 3 6 7 VPN Settings A virtual private network VPN is a method of computer networking typically using the public internet that allows users to privately share information between remote locations or between a remote location and a business home network A VPN can provide secure information transport by authenticating users and encrypting data to prevent unauthorized persons from reading the information transmitted The VPN can be used to send any kind of network traffic securely MyPBX supports OpenVPN Enable VPN Import VPN Config Import configuration file of OpenVPN Don t configure user and group in the config file Page 97 4 Yeastar MyPBX Standard User Manual gt VPN Settings Enable VPN Import VPN Config Browse Import wv Save 3 Cancel Figure 3 6 7 3 6 8 DDNS Settings DDNS Dynamic DNS is a method protocol network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a Domain Name System DNS name server to change in real time the active DNS configuration of its configured hostnames addresses or other information Enable DDNS DDNS Server Select the DDNS server you sign up for service User Name User name the DDNS server provides you Pass
55. Outbound Routes Auto Provision pstn1 Ul pstn2 pstn6 GSM Trunk Inbound Call Contro 4 IVR Queues Custom Prompts Ring Groups Inbound Routes Blacklist Trunk Name Port Hostname IP GSM11 11 gt BRI Trunk Trunk Name Port Hostname IP BriTrunk 7 BriTrunk 8 Internal Settings Options b VoIP Trunk Business Hours New VoIP Trunk Feature Codes SIP Settings Provider Name Hostname IP User Name IAX Settings 8032 192 168 5 99 8032 Edit X Delete Voicemail Settings DISA b Service Provider Conferencing New Service Provider Paging Groups i Provider Name Hostname IP PIN User Settings Speed Dial Settings 192 168 5 190 192 158 5 190 Y Edit X Delete Music On Hold Prompts v Done Internet Figure 3 3 2 Page 22 4 Yeastar MyPBX Standard User Manual 3 3 2 1 Analog Trunk FXO 1 Edit Analog Trunk FXO On the Trunk administration page click Edit on the selected trunk and modify its properties in the popup window 1 General Trunk Name A unique label used to identify this trunk when listed in outbound rules incoming rules etc Ex pstn5 Volume Setting Used to modify the volume level of this trunk Normally this setting does not need to be changed 2 Busy Detection Busy Detection Busy Detection is used to detect far end hang up or for detecting a busy signal Select Yes to turn this feature on Busy Count If Busy D
56. Pro Front Side Qe Guo Figure 1 2 MyPBX Pro Front Panel Picture Identifying Red LED Indicates presence of an FXO GSM port Orange LED Indicates presence of a BRI port Green LED Indicates presence of an FXS port LED Blinking Red blinking No connection between FXO port and PSTN LED Alternating Red and Green slow blink FXO port is receiving an incoming call LED Alternating Red and Green fast blink FXO port is in use LED Dual Green and Red slow blink FXS port is ringing LED Dual Green and Red fast blink FXS port is in use Page 6 4 Yeastar MyPBX Standard User Manual 2 System set up 2 1 Connection Drawing A MyPBX Standard r ss 0922 SF ttre 09 v9 9v FX 602 A5 603 45 JE E z iig IP Soft Figure 2 1 Normal Page 7 J 4 Yeastar MyPBX Standard User Manual B MyPBX Pro Switch Route OL ox x SY Ge di da FXS IP Phone Soft Phone Figure 2 2 2 2 Connecting Ethernet Line MyPBX provides two 10 100M Ethernet ports with RJ45 interface and LED indicator Plug Ethernet line into MyPBX s Ethernet port and then connect the other end of the Ethernet line with a hub switch router LAN or WAN Once connected check the status of the LED indicator A yellow LED indicates the port is in the connection process and a green LED indicates the port is properly connected 2 3 Supplying Power MyPBX utilizes the high performance switch power suppl
57. Routes Auto Provision 1 backup 2011mar28 151735 2011mar28 tar Mon Mar 28 16 26 45 2011 Download from System Restore Previous Configuration from Backup Inbound Call Control 4 IVR Queues Custom Prompts Ring Groups Inbound Routes Blacklist Internal Settings A Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings DISA Done Internet Figure 3 7 5 3 7 6 Reset and Reboot Reboot System Warning Rebooting the system will terminate all active calls Reset to Factory Defaults Warning A factory reset will erase all configuration data on the system Please do not turn off the system until the RUN light begins blinking Any power interruption during this time could cause damage to the system Page 102 4 Yeastar MyPBX Standard User Manual a MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help Q Back ix a A s Search Sj f Favorites B A Ee Address http 192 168 5 186 cgiWebCGI 1000 v Eje Embedded Hybrid IP PBX for Small Businesses Logout Logout gt Reset and Reboot Options Status Monitor Line Status Reboot System lt a Reboot System Extensions Trunks Outbound Routes Warning Rebooting the system will terminate all active calls Auto Provision Reboot Inbound Call Control WR Reset to Factory Defaults Queues Custom Prompts Ring Groups Inbound Routes
58. Settings Announce Message Duration M Voicemail Settings SMS Settings Announce Message Arrival Time I DISA Allow Users to Review Messages M Conferencing Paging Groups SMTP Settings For Voicemail PIN User Settings Callback Settings Speed Dial Settings Music On Hold Prompts Network Settings 2 Note lf you like to send voicemail messages as email attachments please configure this section SMTP Settings E mail Address Password mypbx sina com LAN Settings 9999999999999 WAN Settings SMTP Server smtp sina com Static Route m Firewall DHCP Server l Use SSL TLS to send secure message to server AO SREE Test SMTP Settings VPN Settings DDNS Settings System Settings a wv Save X Cancel External Storage Figure 3 5 6 3 5 7 SMS Settings MyPBX supports SMS to Email and Email to SMS Only for GSM trunks 1 Enable SMS to Email If you enable this as soon as the GSM trunks receive small messages MyPBX will send the text of this message to the email addresses listed on the Email List You can add email addresses to the Email List Page 77 4 4 Yeastar MyPBX Standard User Manual Edit SHS To Email GSN9 Email List lears yeastar com Email Address 000000000 o riii Figure 3 5 7 1 2 Enable Email to SMS If you enable this you can use MyPBX to send out message by sending an email to the specified address Enable Country Code If you wan
59. Settings Sio mmm ail Catinans Done Internet Figure 3 4 1 3 4 1 1 Create IVR Click Create New IVR 1 General Number MyPBX treats IVR as an extension you can dial this extension number to reach the IVR Name A name for the IVR Prompt The prompt recording that will be played when this IVR is reached Page 47 n 4 Yeastar MyPBX Standard User Manual Repeat Count The number of times that the selected IVR prompt will be played Key Timeout Wait for the user to enter a new extension for a specified number of seconds Allow Dialing of Other Extensions Allow the caller to dial other extensions other than the ones explicitly defined 2 Key Press Events A list of actions that can be performed depending on the digit dialed by the user Key The Key pressed when the callers hear the IVR prompt Action When the callers press the corresponding key the action MyPBX executes No Action Do nothing Connect to Extension Connect the call to an extension Connect to Voicemail Connect the call to the voicemail of an extension Connect to RingGroup Connect the call to a ringgroup Connect to IVR Connect the call to an IVR Connnect to Conference Room Connect the call to a conference room Connect to DISA Connect the call to a DISA Connect to Queue Connect the call to a queue Connect to Faxes Connect the call to Faxes of extensions Dial by Name The callers can dial the name of an e
60. X Settings Voicemail Settings DISA Conferencing Paging Groups PIN User Settings Speed Dial Settings Music On Hold Prompts Secondary DNS Allow IP Address From 192 168 52 To 192 168 5 254 Network Settings A LAN Settings WAN Settings Firewall DHCP Server UI ABI Onin nn Figure D 2 Step3 Configure phones on MyPBX auto provision page 1 Login MyPBX web interface Basic gt Auto Provision gt Create New Phone E MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help Qs z x a P Search Sf Favorites amp a E Address amp http 192 168 5 186 cgi wWebCGI 1000 v Elo ux BY MyP DA Embedded Hybrid IP PBX for Small Businesses gt Auto Provision Status Monitor Line Status Auto Provision f 22 Phone Basic x Create New Phone Extensions Trunks MAC Name Extension Outbound Routes auto Provision Upload afl Inbound Call Control WR gt IP phone g Queues ie vane Scan Yealink Phone Ring Groups Inbound Routes Mac Address List Blacklist Internal Settings A Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings DISA Conferencinn Internet lt Figure D 3 2 Fill in the phone detail message on the pop up windows Input IP Phone s MAC address configure Name Call waiting Line Extension Label Line active
61. X VLAN over Lan Default Gateway Set the Default Gateway for MyPBX VLAN over Lan NO 2 Click the NO 2 you can edit the first VLAN over Lan VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over Lan VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Lan Default Gateway Set the Default Gateway for MyPBX VLAN over Lan 2 VLAN Over Wan NO 1 Click the NO 1 you can edit the first VLAN over Wan VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over Wan VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Wan Default Gateway Set the Default Gateway for MyPBX VLAN over Wan NO 2 Click the NO 2 you can edit the first VLAN over Wan VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over Wan Page 96 a 4 Yeastar MyPBX Standard User Manual VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Wan Default Gateway Set the Default Gateway for MyPBX VLAN over Wan Vian Over Lan NO 1 VLAN Number VLAN IP Address VLAN Subnet Mask Default Gateway NO 2 F VLAN Number VLAN IP Address VLAN Subnet Mask Default Gateway Vian Over Wan NO 1 E VLAN Number VLAN IP Address VLA
62. amily Name Input the family of this contact Only works with snom phone Page 41 4 4 Yeastar MyPBX Standard User Manual Office Number Input the office number here Mobile Number Input the mobile number here Home Number Input the home number here Sub Number Add sub number of this contact Only works with snom phone Note Take some note of this contact Only works with snom phone Type None v Group None hd Nick Name Favorite No Organization Title Email Birthday Family First Name iii Name O9 Office Number Mobile Number Home Number Sub Number Sub Name Sub Number tAdd Sub Note e w Save 3 Cancel Figure 3 3 4 3 1 Page 42 n 4 Yeastar MyPBX Standard User Manual 2 Upload Phonebook You can upload a phonebook before auto provision which will be provisioned to the IP phone when using auto provision feature to configure your IP phones The format of phonebook should be xml Note All the existing phonebooks of the IP phone will be replaced automatically if the phonebooks are configured in this way 3 3 4 4 configure phone Let s take provisioning yealink as an example Create New Phone have two modes Create New phone in webpage and Upload the IP Phone s configure file 1 Add new phone via webpage Click Add Phone and fill in the corresponding information in the popup window 1 General Enabled Choose yes or no to enable or disable this extens
63. ange of numbers The following patterns may be used X Any Digit from 0 9 Z Any Digit from 1 9 Page 148 n 4 Yeastar MyPBX Standard User Manual N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The Y will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Extension Define the extension for DID number this field only valid when use E1 trunk for this inbound router You can only input number and in this field and the format can be xxx or xxx xxx The count of the number must be only one or equal the count of the DID number Destination If you don t set the extension you can set the destination of the call here Example 1 Step1 You set the DID number 5503XXX in this example Step2 You choose the destination Ring Group in this example The configuration of this example means when the incoming call with DID number 5503XXX 7 digits number start with 5503 will go to the destination Ring Group If you choose the destination please leave the Extension form blank Page 149 2 44 Yeastar MyPBX Standard User Manual create New Inbound Route x r General Route Name 9 BRII DID N
64. announce queue position and estimated hold time Note 0 seconds means disable the announcement 4 Periodic Announcements Prompt Select a prompt file to play periodically Frequency How often to announce a prompt to the caller 5 Events If a caller presses the key while waiting in the queue this setting selects which action should process the key press 6 Failover Destination Defines the failover action A failover occurs after the user reach the Queue max wait time 7 Others Music On Hold Select the Music on Hold Class for this Queue Leave When Empty This option controls whether callers already on hold are forced out of a queue that has no agents There are two options Yes Callers are forced out of a queue when no agents are logged in No Callers will remain in a queue with no agents Join Empty This option controls whether callers can join a call queue that has no agents There are two options Yes Callers can join a call queue with no agents or only unavailable agents No Callers cannot join a queue with no agents The default option is No Agent Announcement Announcement played to the Agent prior to bridging in the caller Join Announcement Announcement played to callers once prior to joining the queue Retry The number of seconds we wait before trying all the phones again Page 51 e e Yeastar MyPBX Standard User Manual Wrap up time How many seconds after the completion of a
65. ard User Manual sent to the FXS port selected you should connect a fax machine to this FXS port If Choosing a VoIP extension the fax will be sent to the extension s voicemail as an attachment Note If you receive faxes with custom Email address the SMTP settings of Voicemail Settings should be configured successfully in advance If you receive faxes with E mail address configured in VOIP extension voicemail you should first make sure the tested email to your email address works fine Create New Inbound Route General Route Name DID Number amp Extension 9 Caller ID Number Distinctive Ringtone o Enable Callback No Callback Settings Member Trunks amp 9 Available Trunks Selected 456 FXO i pstnS FXQ pstnS FXQ GSMS GSM BriTrunk BRI BriTrunk amp BRI Business Days Office Days Destinatian End Call Destinatian End Call Mon office Hours During Holidays Holiday ve Destination End Cal O TM Fax Detection Destination No Detect 7 tC Ci wf Save 3 Cancel Figure 3 4 5 1 Page 60 4 4 Yeastar MyPBX Standard User Manual 3 4 6 Blacklist Blacklist is used to block an incoming outgoing call If the number of incoming outgoing call is registered in the number blacklist the caller will hear the following prompt The number you have dialed is not in service Please check the number and try again The system will then disconnect the call
66. box in Israel Our past experience also shows that this parameter may also cause issues on local switches in the UK and China PRI Local Dial Plan Sets an option required for some rare switches that require a dial plan parameter to be passed This option is ignored by most BRI switches It may be necessary on a few pieces of hardware This option can almost always be left unchanged from the default Over Lap Dial Whether MyPBX can dial this switch using overlap digits If you need Direct Dial in DDI in German Durchwahl you should change this to yes then MyPBX will wait after the last digit it receives PRI Indication Tells how Device should indicate Busy and Congestion to the switch user Accepted values are inband Device plays indication tones without answering not available on all PRI BRI subscription lines outofband Device disconnects with busy congestion information code so the switch will play the indication tones to the caller Busy will now do same as setting PRI CAUSE 17 and Hangup Enable Facility To enable transmission of facility based ISDN supplementary services such as caller name from CPE over facility NSF Used with AT amp T PRIs If outbound calls are being rejected due to Mandatory information element missing and the missing IE is 0x20 then you need this setting Echo Cancellation Echocancel Obviously this disables or enables echo cancellation it is recommended to not turn t
67. call an Agent will have before the Queue can ring them with a new call The default is 30 New Queues Queue Name B92 Queue Number 692 Queue Password Queue Agent Timeout 30 Queue Max Wait Time 1900 Queue Ring Strategy O Agents Available Agents Selected 5DODLSIP ds 5D SIP 5025F 5035F 5D4CSIP S05 SIF S06 SIF S07 SIF mE x Au Bi rn Bu E Caller Position Announcements Announce Position Announce Hold Time Frequency Feriodic Announcements Prompt Frequency Events Key Action Destination Failover Destination Action End Call v Destination Others Music On Hold Leave When Empty Join Empty Agent Announcement Join Announcement P Retry 3l Wrap up time 30 af Save 3 Cancel Figure 3 4 2 Page 52 e e Yeastar MyPBX Standard User Manual 3 4 3 Custom Prompts 1 Record new Prompt The administrator can use this screen to record custom prompts by doing the following 1 Click Record New Custom Prompt 2 Input the desired file name on the popup window and choose an extension to call for recording such as 500 3 Click Record The selected extension will ring and you can pick up the phone to start recording Record New Prompt File Name welcome Dial extension to record a new voice prompt Record 3X Cancel Figure 3 4 3 1 2 Upload Prompt The administrator can also upload prompts by doing th
68. calls Maximum concurrent calls limits Default value O means no limit Music on hold Used to set hold music for the system Tone Region Please select your country or nearest neighboring country to enable the default dial tone busy tone and ring tone for your region Note please reboot the system to take it effect HTTP bind port Web Access Port Port to use for HTTP sessions Default 80 Note please reboot the system to take it effect FXO Mode FXO port s operation mode Enable Follow Me Prompt When set Follow me to Transfer to number on the extension page e g when 500 is busy transfer to 501 while 500 is busy the call will be transferred to 501 If Enable Follow Me Prompt choosing yes there will be prompt before transferring the call Otherwise the call will be transferred directly without any prompt Default Yes Virtual Ring Back Tone It s only for GSM trunk Once enabled when the caller call out with GSM trunks the caller will only hear the virtual ring back tone generated by the system before callee answers the call Page 62 n 4 Yeastar MyPBX Standard User Manual Distinctive Caller ID When incoming calls are routed from ring group queue IVR the caller ID displays with the name of ring group queue IVR for example 5503302 ringgroup_default Note To display IVR s name please press the key instead of the extension number directly Follow Me Prompt Configure whether to play a prompt p
69. calls from this SIP Trunk will use the From User In this case the account name for SIP Registration in From Header of the SIP Invite Online number Define the online number that expected by Skype Connect and some other SIP service providers Leave this field blank if it s no required Maximum Channels Controls the maximum number of outbound channels simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Set as 0 to specify no maximum Caller ID Specify the caller ID to use when making outbound calls over this trunk The caller ID set in the extension screen will override the caller ID set in the VOIP trunk screen Please note that not all the service providers support this feature Contact your service provider for more information Outbound Proxy Server A proxy that receives requests from a client even though it may not be the server resolved by the Request URI Codecs Define the codec for this sip trunk and its priority Note codec can only display when it is edited after creating the trunk Transport This will be the transport method used by the SIP Trunk This method is given by the SIP trunk provider The options are UDP default or TCP or TLS Page 30 5 4 Yeastar Enable SRTP MyPBX Standard User Manual Define if SRTP is enabled for this trunk Qualify Send check alive packets to the sip provider DTMF mode Set default mode for sending DTM
70. ce hours public holiday could be set as well Those holidays would be treated as non office time Add Holiday Name Details Figure 3 5 2 3 5 3 Feature Codes 1 General One Touch Record A user may initiate or stop call recording by dialing 1 during a call 1 is default setting Extension for Checking Voicemail Users can check their Voicemail by dialing 2 on their phone 2 is default setting Voicemail for Extension Users can leave a voicemail to other extensions by dialing on their phone or the incoming call could be forwarded to an extension s voicemail directly is default setting For example extension 500 want to leave a message for extension 501 users can use 500 dial 501 to enter the voicemail of 501 Voicemail main menu Users can go to the main menu by dialing 02 02 is default setting Attended Transfer Users may transfer an incoming call by dialing 3 on their phone 3 is default setting Attended Transfer Timeout The time out of transferring a call Blind Transfer Page 65 n 4 Yeastar MyPBX Standard User Manual Users may blind transfer an incoming call by dialing 03 on their phone 03 is default setting Call Pickup Users may pick up an incoming call by dialing 4 on their phone 4 is default setting Extension Pickup Users may pick up a specific extension s incoming call by dialing 04 rextension number on their phone 04 is default setting Intercom
71. connection to port 8022 can be handled per minute the eleventh connection will be refused directly New auto defense rule Port 0 Protocol Rate wf Save 3 Cancel Figure 3 6 4 2 Page 93 e Yeastar MyPBX Standard User Manual 4 IP Blacklist You can set some packets accept speed rules here When a IP address which hasn t been accepted in common rules sends packets faster than the allowed speed it will be set as black IP address and blocked automatically a New Rule Port Auto defense port Protocol Auto defense protocol TCP or UDP IP Packets Allowed IP packets number in the specific time interval Time interval The time interval to receive IP packets For example IP packets 90 time interval 60 means 90 IP packets are allowed in 60 seconds New Auto Blacklist Rules Port e Protocols uD IP Packets 3 Time Interval 9 seconds Figure 3 6 4 3 b IP Blacklist Manage You can manage the IP addresses which are blocked automatically here Go Back to Firewall Rules Settings Attacked Time Protocol Attacked Port Source IP address 1970 Jan 8 19 58 UDP 5060 203 117 31 243 Figure 3 6 4 4 5 Other Settings Disable Ping Enable this item net ping from remote hosts will be dropped Drop All When you enable Drop All feature system will drop all packets or connection from other hosts if there are no other rules defined To avoid locking the devices at leas
72. correctly five times to login MyPBX Web interface will be as attack the system will limit the IP login within 10 minutes and notify the user Phone Motification Settings Phone Notification Yes Number 500 913003923337 Attempts 3 Interval 410 5 Prompt default Custom Prompts E mail Notification Settings E mail Notification Yes v Recipient s Name 3 sandy Dyeastar com 1708 subject hoho e pbx hostname S HOSTNAME y login ip address S SOURCEIP login username USERNAME login occurred DATETIME 3 8 3 Page 106 a 4 Yeastar MyPBX Standard User Manual 3 8 Reports 3 8 1 Call Logs The call Log captures all call details including call time caller number callee number call type call duration etc An administrator can search and filter call data by filter the call logs by call date caller callee trunk duration billing duration status communication type gt Call Logs Search Condition Start Date 19 Nov 2012 End Date 19 Nov 2012 Caller Callee Trunk All v Duration Billing Duration O Status All M Communication Type All Start Searching Download the records X Delete the records Show 1 5 Total 5 View 25 S Destinati Billi C icati Time Caller Callee ex SEE O ing Nal ommunication Trunk Trunk Duration Type 2012 11 19 NO elete 01 30 05 500 913003923337 uh Osbomd 123 Delet 2012 11 19 E elete 01 29 57 500 89 ANSWERED Internal 123 X Delet x 2012 11 19 NO
73. d IP PBX for Small Businesses gt MyPBX Configuration Panel oo 4 Yeastar User Login User Name Password Language English Login Reset Figure 3 1 Page 9 B 4 Yeastar MyPBX Standard User Manual 3 2 Status Monitor 3 2 1 Line Status L d KD E 4r http 192 168 4 139 cgi WebCGI71000 D BS X 4e MyPBX Embedded Hybrid L x BB Embedded Hybrid IP PBX for Small Businesses gt Line Status Status Monitor A Line Status Extensions y Free 3 Busy d Hold P Unavailable Basic Extensions Trunks Outbound Routes Phone Provisioning Inbound Call Control A IVR Queues Custom Prompts Ring Groups Inbound Routes Status Signal Trunk Name Type User Name Port Hostname IP Reachability Blacklist 305 192 168 4 138 SIP 305 192 168 4 138 OK OK 1006 ms 192 168 5138 SP SIP 192 168 5 138 OK 1006 ms Internal Settings Failed aa SP IAX 111111 UNKNOWN Options Business Hours Idle FXO Port 4 Feature Codes Disconnected FXO Port 5 SIP Settings Disconnected FXO Port 6 IAX Settings Disconnected FXO Port 16 Caila Dianaan Innnd CINA Dard Das A nm Figure 3 2 1 MyPBX Status Description Extensions 1 P Extension is unregistered 2 P Extension is idle 3 3 Extension is ringing 4 3 Extension is busy in a call 5 m Extension is on hold Trunks VOIP Trunk Status Unregistered Trunk registration failed Registered Succeed registration trunk is ready for use R
74. e call and can talk with the monitored extension Barge spy you can hear the call and talk with them both Note for example if 500 want to monitor extension 501 we need to enable the allow being spied for 501 and choose the spy mode for extension 500 Then pick up 500 and dial feature codes 501 to start monitoring when 501 is in a call If 500 choose normal spy it should dial 90501 to start monitoring If 500 choose whisper spy it should dial 91501 to start monitoring If 500 choose barge spy it should dial 92501 to start monitor If 500 choose general spy it can dial 90501 91501 or 92501 to start monitor 8 VoIP Settings NAT This setting should be used when the system is using a public IP address to communicate with devices hidden behind a NAT device such as a broadband router If you have one way audio problems you usually have problems with your NAT configuration or your firewall s support of SIP and or RTP ports Qualify Send check alive packets to IP phones Enable SRTP Enable extension for SRTP RTP Encryption SIP Transport This will be the transport method used by the extension The options are UDP default or TCP or TLS DTMF Mode RFC2833 Info Inband Auto Remote Register Allow to register remote extensions This option is used to enhance the system security it s disabled by default More details for the system security configuration
75. e following 1 Click Upload Prompt 2 Click Browse to choose the desired prompt 3 Click Upload to upload the selected prompt Note The file size must not be larger than 1 8MB and the file must be WAV format GSM 6 10 8kHz Mono 1Kb s Alaw Ulaw 8kHz Mono 1Kb s PCM 8kHz Mono 1Kb s Upload Prompt The file size must not be larger than 1 8MB WAV format gsm 5 10 kHz Mono 1Kb s gt alaw ulaw 8 amp kHz Mono 1Kb s pcm 6kHz Mono 16Kb s Choose a File to Upload Browse Upload XX Cancel Figure 3 4 3 2 Page 53 J 4 Yeastar MyPBX Standard User Manual 3 4 4 Ring Groups Ring groups can be configured to balance the call traffic for multiple users and give callers a higher level of availability for incoming calls Multiple ring methods and voicemail are supported E MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help o Back x a A Search jT Favorites 4 B I E Address http 192 168 5 186 cgi WebCGI 1000 Embedded Hybrid IP PBX for Small Businesses gt Manage Ring Groups Status Monitor Line Status New Ring Group Manage Ring Groups Number Members Extensions 620 ringgroup_default 500 SIP 501 SIP 502 SIP 503 SIP 504 SIP 505 S Y Edit X Delete Trunks Outbound Routes Auto Provision Inbound Call Control IVR Queues Custom Prompts Ring Groups Inbound Routes B
76. e settings can be obtained from your ISP After you have configured these settings you should set a router password from the Administration gt Management Router IP Local IP Address Screen Subnet Mask 255 255 255 MTU Q Enable 9 Disable Size Network Setup Completing the Internet Setup section is all that i amp required to Network Address set up for your specific ISP Server Settings DHCF c Please look at the table below to start IP Address 182 168 1 100 configure the Router for your Number of so Internet connection Address ddre More DACP Address 495 468 4 100 to 192 168 1 149 XX Range Client Lease Time o minutes 0 means one day Static DNS 1 Static DNS 2 Static DNS 3 WINS Cisco SYSTEMS Save Settings Cancel Changes Figure D 1 Step2 Enable DHCP Server on MyPBX Login MyPBX web interface System Settings gt DHCP Server gt Enable DHCP Server Page 141 4 Yeastar MyPBX Standard User Manual b DHCP Server Status Monitor d Line Status DHCP Server Basic DHCP is not running Extensions Trunks Outbound Routes Auto Provision i i Enable Routers 192 168 5 1 Subnet Mask 255 255 255 0 Primary DNS 192 168 5 1 Inbound Call Control 554 IVR Queues Custom Prompts Ring Groups Inbound Routes Blacklist f Save 3 Cancel Internal Settings x Options Business Hours Feature Codes SIP Settings IA
77. e that identifies for the receiver of a call the number that the caller dialed Note 1 DID number is not available in PSTN GSM UMTS trunks 2 If DID is not configured here all the calls via this trunk will show the DNIS instead of the original caller ID gt DNIS Note 1 PSTN trunk and GSM UMTS trunk do not need to set DID number 2 If you do not set the DID number all calls through this trunk will show the DNIS name as Caller Name Trunk Name Enable DNIS DNIS Name DID Number pstn4 FXO off z 2 Edit X Delete pstn5 FXO off Edit X Delete pstn6 FXO off z Edit X Delete BriTrunk8 BRI off N Edit X Delete BriTrunk7 BRI off Edit X Delete Figure 3 5 11 3 5 12 PIN User Settings PIN User are used to manage lists of PINs that can be used to access restricted features such as Outbound Routes If user use PIN User call out system will auto record the PIN in the call detail records 1 Options Access Code Dial this code to access PIN Page 83 1 gt 4 Yeastar MyPBX Standard User Manual Prompt for Entry Prompt caller enter the PIN Number Prompt for Entry Failure Prompt the caller when an invalid PIN is entered 2 PIN User MyPBX can store a number of PIN Users PIN Users may be used to keep track of calls in relation to particular activities or clients They can also be used to keep track of calls by particular users or sets of users e PIN entered
78. ease refer to Appendix G How to Use DID Extension Define the extension for DID number This field is only valid when you use BRI SIP SPS or SPX trunk for this inbound router You can only input number and in this field and the format can be xxx or xxx xxx The count of the number must be only one or equal the count of the DID number Caller ID Number Define the Caller ID Number to be matched on incoming calls Leave this field blank to match any or no DID info You can also use a pattern match e g 2 345 X to match a range of numbers The following patterns may be used X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The Y will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number Example 2 INXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number Distinctive Ringtone MyPBX support mapping to custom ring tone files For example if you configure the distinctive ringing for custom ring tone to Family the ring tone will be played if the phone receives the incoming call How do I
79. eboot the system after enabling or disabling firewall Firewall has started successfully 2 lt is strongly recommended to add local network address to a common rule with the action is accept or it may be dragged into the blacklist Common Rules Protocol MAC Address ACCEPT Localnetwork 192 168 5 0 255 255 255 0 1 65535 Ny Edit X Delete ACCEPT RomoteExtension 110 111 132 6 255 255 255 255 1 65535 Wi Edit X Delete ACCEPT VolPTrunk 110 5 14 6 255 255 255 255 5060 5060 Wy Edit X Delete ACCEPT RemoteHTTP 115 5 14 6 255 255 255 255 80 80 Wi Edit X Delete ACCEPT RemoteSSH 110 5 14 6 255 255 255 255 8022 8022 Wy Edit X Delete Auto Defense No Auto Defense Rules Defined gt IP Blacklist Add Rule IP Blacklist Manage No Auto Black IP Address Other Settings Disable Ping Figure 4 11 5 Alert Settings After enabling alert settings if the device is attacked the system will notify users the alert via call or e mail The attack modes include IP attack and Web Login 5 1 IPATTACK When the system is attacked by some IP addresses the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule Example Configure to notify extension 500 outbound number 5503301 and E mail alert yeastar com configuration could be as below Phone Notification Settings Phone Notification Yes Number 500 5503301 Attempts 1 Interval 60s Prompt d
80. eeeee nennen nnn nnn nnn 38 Se sinis tisek GG dgo RR TM 47 CEN C E EA 47 Biter QUCUCS UEEUUUUUTMITTTMIBRMMMET 49 3 4 3 Custom Prompts ecosegvatcndejecseansues atmareteccsesene p nU eedeeunerese dea redtaceosce 53 Cm E FRING SOUS gts nec cevewsnccavs care caress D vess oeuueeg N acevs oar ceue 54 S45 FAO OUNG ROUTOS jcatccansratncaeacseuiaiavadat DXXTadERSA ENS DITTPUSU ET EEA 56 AO PA TU S Posesoscnimtbs sinis cece E teuer adt talon Oed S ed DPI RES 61 3 5 Internal SetllligS asscscscsatia vxsad Va OErEQU S FEWER DEI VI DU KEPU SE EE PEU PUPPI EK DX NOUEES 62 S55 d OD MOM esir penra a Ge rcagee CU mB AOI oS He E PIcUPbOd vade porse d RO MEE 62 3 525 USINGSS MOLPSueescntesumtohism pua an bI EISE IP PLI D EEEP ER ER DU nba RUE LUE 64 3 5 9 Feature COdGES xiesasie 1E ria Eae RE TPEIADUITEREDEILUPPOUIERIPPUITEPPOP UTERINE ODE 65 CNET dellude tss m TT T B 68 Sand LAA ndpre 74 3 5 6 Voicemail SettingS ccccsseeeeeeeeeeeeeeesceeeessennaaneeeeeessseeeeegnennaannees 75 325924 SIMS SELLOS iwwcecssererecasecosinasecemecssihoetancereriaaseceresisexentcasesertaareseria 7 De DISA wn B 79 S255 CON EO ING sae racers ca narest toarg ruse anny EEA E AEA EE 81 9 540 Paga G OUDS asesper vta thea vns EuieidbrUUTe DIU PII MEI UNEPIDPUIMU IP UM RIDE 82 39 11 DNIS dp S ainme a a 83 3 5 12 PIN User Settings sssssssnasassnruassss
81. efault Note If there s outbound number to notify the number should be fit with the dial pattern of outbound route E mail Notification Settings Page 134 e a P 9 Yeastar E mail Notification Yes To alert yeastar com Subject IPAttack IPATTACK MyPBX Standard User Manual Phone Notification Settings Phone Notification Yes v Number 500 5503301 AttemptsGj 1 Interval 9 60 5 Prompt defaut Custom Prompts E mail Motification Settings E mail Notification Yes v To alert yeastar com Subject PAttack e pbx hostname S HOSTNAME j attack source ip address SOURCEIP attack dest mac DESTMAC attack source port DESTPORT attack source protocol PROTOCOL attack occurred S DATETIME wW Save 3 Cancel Figure 5 1 5 2 WEBLOGIN Enter the password incorrectly five times when logging in MyPBX Web interface will be deemed as attack the system will limit the IP login within 10 minutes and notify the user Example Configure to notify extension 500 outbound number 5503301 and E mail alert yeastar com configuration could be as below Phone Notification Settings Phone Notification Yes Number 500 5503301 Attempts 1 Interval 60s Page 135 e 4 Yeastar MyPBX Standard User Manual Prompt default Note If there s outbound number to notify the number should be fit with the dial pattern of outbound route E mail Notification Settings E mail Notification Yes To alert yeastar com
82. equest Send Registering Waiting Waiting for authentication Page 10 4 Yeastar MyPBX Standard User Manual FXO Trunk Status Idle The port is idle Busy The port is in use The port hasn t connected the PSTN line More detail message please refer to the LED identifying of front panel GSM Trunk Status Idle The port is idle Busy The port is in use Signal Y No signal Yi Poor Y Average Til Good Fall Excellent BRI Trunk Status Ok The ports connect correctly The port hasn t connected the PSTN line Service Provider Status OK Succeed registration trunk is ready for use Unreachable The trunk is unreachable Failed Trunk registration failed 3 3 Basic 3 3 1 Extension Extension has two types Analog extensions FXS and VOIP extensions SIP extension or IAX extension Page 11 4 Yeastar MyPBX Standard User Manual E MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help o Back ix a A J2 Search jf Favorites 2 I E Address http 192 168 5 186 cgi WebCGI 1000 v Go Embedded Hybrid IP PBX for Small Businesses Logout Logout gt Extension Status Monitor Line Status Extension List b FXS Extensions Extension Full Name Caller ID Extensions mne 601 601 601 Y Edit X Delete Outbound Routes 602 602 602 M Edit X Delete Auto Provision 603 603 603 N3 Edit X Delete
83. es whether or not voicemails Fax is sent to the Email address as an attachment Note Please ensure that all voicemail settings are properly configured on the System Settings gt Voicemail Settings page before using this feature 4 Flash Hook Flash Detection Sets the amount of time in milliseconds that must pass since the last hook flash event received by MyPBX before it will recognize a second event If a second event occurs in less time than defined by Hook Flash Detection then MyPBX will ignore the event The default value of Flash is 1000 ms and it can be configured in 1ms increments 5 Group Pickup Group If this extension belongs to a pickup group any calls that ring this extension can be picked up by other extensions in the same pickup group by dialing the Call Pickup feature code default 4 Note 4 is the default setting it can be changed under Feature Codes General Call Pickup 6 Follow me Call Forwarding This function sets inbound call forwarding on an extension An administrator can configure Follow Me for this extension 7 Other Options Call Waiting Check this option if the extension should have Call Waiting capability If this option is checked the When busy follow me options will not be available Page 13 n 4 Yeastar MyPBX Standard User Manual DND Don t Disturb User Web Interface Check this option to allow the user to login to the MyPBX User Web interface which can be
84. etection is enabled it is also possible to specify how many busy tones to wait for before disconnecting the call The default is 4 but better results can be achieved if set to 6 or even 8 Remember the higher the number the more time will be required to release a channel A higher setting lowers the probability that you will encounter random hang ups Busy Interval The busy detection interval Busy Pattern If Busy Detection is enabled it is also possible to specify the cadence of your busy signal In many Countries it is 500 msec on 500 msec off Without Busy Pattern specified MyPBX will accept any regular sound silence pattern that repeats Busy Count times as a busy signal If you specify Busy Pattern then MyPBX will further check the length of the tone and silence which will further reduce the chance of a false positive disconnect Frequency Detection Used for Frequency Detection Enable detecting the busy signal frequency or not Busy Frequency Page 23 n 4 Yeastar MyPBX Standard User Manual If the Frequency Detection is enabled you must specify the local frequency Polarity Detection Configure if the call needs to be hung up when a polarity signal arrived 3 Advanced Options Caller ID Start This option allows you to define the start of a Caller ID signal Ring Start when a ring is received Caller ID Signaling Bell USA DTMF Polarity Start when a polarity reversal is started Caller ID Signalin
85. ey to Choose the PSTN line 152 Page 3 n 4 Yeastar MyPBX Standard User Manual 1 Introduction MyPBX IP PBX for Small Businesses Home Office MyPBX is a standalone embedded hybrid PBX for small businesses and remote branch offices of larger organizations 1 100 users per site MyPBX also offers a hybrid solution a combination of VoIP applications using legacy telecom equipment alternative for enterprises who are not yet ready to migrate to a complete VoIP solution Applications 1 1 Features fe Call Routing eq e Q e QOS e SMS to Mail e External Storage Page 4 4 4 Yeastar MyPBX Standard User Manual Note the features with asterisk will be supported in next version 1 2 Hardware Specifications 1 2 1 Exterior Appearance A MyPBX Standard Front Side CO QU Figure 1 1 MyPBX Front Panel Picture Identifying Red LED Indicates presence of an FXO GSM port Orange LED Indicates presence of a BRI port Green LED Indicates presence of an FXS port LED Blinking Red blinking No connection between FXO port and PSTN LED Alternating Red and Green slow blink FXO port is receiving an incoming call LED Alternating Red and Green fast blink FXO port is in use LED Dual Green and Red slow blink FXS port is ringing LED Dual Green and Red fast blink FXS port is in use Page 5 5 4 Yeastar MyPBX Standard User Manual B MyPBX
86. eys Settings nf Save 3X Cancel Figure 3 3 4 5 3 3 4 6 Upload a file Click Upload a file and choose the configure file of IP phone in the popup window Note the file format must be cfg Please edit the configuration files in advance before uploading Upload a file Choose a File to Upload Upload 3 Cancel Figure 3 3 4 6 Page 46 J 4 Yeastar MyPBX Standard User Manual 3 4 Inbound Call Control 3 4 1 IVR When there s an inbound call aims at Auto Attendant MyPBX will play an IVR recording and route the caller to the requested destination for example Welcome to XX company for sales press 1 for technical support press 2 for operator press O etc The system will transfer the call to corresponding extension according to DTMF digits inputted by the user E MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help Q Back x a A P Search jT Favorites E2 B I E Address http 192 168 5 186 cgi WebCGI 1000 Embedded Hybrid IP PBX for Small Businesses gt Manage IVR Status Monitor Line Status Create New IVR Number Allow Dialing of Other Extensions Extensions welcome Y Edit X Delete Trunks Outbound Routes Auto Provision Inbound Call Control VR Queues Custom Prompts Ring Groups Inbound Routes Blacklist Internal Settings Options Business Hours Feature Codes SIP Settings IAX
87. f the call then MyPBX will call A with this number When A pick up the call A can dial the number he wants to call MyPBX will call the number with its outbound route Note 1 If you d like to use callback feature please make sure if it s enabled on the inbound route setting panel 2 No callback rules needed to be set if the trunk supports call back with the caller ID directly Allow All Numbers If you want to apply Callback function to all incoming numbers please tick Allow All numbers Follow the step to use this function Step 1 Enable Callback Inbound Routes Choose Yes on Enable Callback to enable this function Refer to chapter 3 4 5 1 create New Inbound Route X General Route Name DID Number Extension Caller ID Number Distinctive Ringtone Enable Callback Yes 7 Callback Settings Figure 3 5 13 1 Step 2 Create Callback number New Callback X Callback Number v Save 3 Cancel Figure 3 5 13 2 Step 3 Create Callback Rules You will need to create callback rules when the system should strip or add digits Page 85 4 Yeastar MyPBX Standard User Manual Trunk Name Choose the trunk with callback rules Strip digits from front Define how many digits will be stripped from the call in number before the callback is placed For example when you call from number 123456789 into MyPBX the caller ID is 0123456789 but you can only call 123456789 successfully
88. g V23 UK V23 JP DTMF Before Ring Start before a ring is received Caller ID Signaling DTMF Caller ID Signaling This option defines the type of Caller ID signaling to use It can be set to one of the following Bell bell202 as used in the United States v23 UK suitable in the UK v23 Japan suitable in Japan v23 Japan pure suitable in Japan DTMF suitable in Denmark Sweden and Holland Caller ID Detection For fxo trunks this option forces MyPBX to clarify Caller ID incoming calls Page 24 P 4 Yeastar MyPBX Standard User Manual Edit Analog Trunk pstn4 X Trunk Name D pstn4 Volume Setting 40 Busy Detection Busy Detection Q Yes b Busy Count 4 Busy Interval Q 1 Busy Pattern Frequency Detection No T Busy Frequency Polarity Detection No id Advanced Options Caller ID Start Ring T Caller ID Signaling9 Bel USA i Caller ID Detection Yes w Save X Cancel Figure 3 3 2 1 3 3 2 2 GSM Trunk 1 Edit GSM Trunk 1 General Trunk Name A unique label used to identify this trunk when listed in outbound rules incoming rules etc Ex GSM9 Volume Setting Used to modify the volume level of this trunk Normally this setting does not need to be changed Pin Code Please enter your SIM card pin code here if your card has a pin code Page 25 4 Yeastar MyPBX Standard User Manual Edit GSM Trunk GSM13 General Trunk Name GSM13 Volume Setting 40 PI
89. g play the extension busy greeting Page 75 n 4 Yeastar MyPBX Standard User Manual Unavailable Prompt Greeting played when the extension called is Unavailable Skip greeting Do not play a greeting Play Unavailable greeting play the extension Unavailable greeting Leave a Message Prompt Greeting when ask the caller to dial 5 to leave a message Skip greeting Do not play a greeting Play busy greeting play the extension busy greeting Play Unavailable greeting play the extension Unavailable greeting C Playback Options Announce Message Caller ID If this option is enabled the Caller ID of the party that left the message will be played back before the voicemail message begins playing Announce Message Duration If this option is set the duration of the message in minutes will be played back before the voicemail message begins playing Announce Message Arrival Time If this option is set the arrival time of the message will be played back before the voicemail message begins playing Allow Users to Review Messages Allow callers to review their recorded message before sending it to voicemail 2 SMTP Settings for Voicemail Note If you want to send voicemail messages as email attachments please configure this section E mail Address The E mail Address that MyPBX will use to send voicemail Password The password for the email address used above SMTP Server The IP address or hostname of an SMTP
90. he mobility extension number filed E g if you want to set 15960XXXXXX as mobile extension and the dial pattern of the outbound route is 9 you should set 915960XXXXXX here Note If callback is enabled on the inbound route the mobility extension function of this inbound route will be disabled 11 Call Duration Settings Setup the max cull duration for every call of this extension but it s only valid for outbound calls And if enter 0 or leave this blank empty the value would be equal to the max call duration configured in the Option Settings page Note This setting will not be valid for internal calls Page 20 4 4 Yeastar MyPBX Standard User Manual Edit Extension 500 X General Type SIP Extension 500 Password pincode500 Name 500 Caller ID 500 Voicemail i Enable Voicemail e Voicemail Access PIN 20 500 Mail Setting Enable Send Voicemail Email Address Note Please ensure that the section SMTP Settings for Voicemail in the Voicemail Settings have been properly configured before using this feature Group Pickup Group m Follow me Always Follow me ly No answer Transfer to W When Busy Voicemail C Number Other Options Call Waiting DNDO 7 User Web Interface Ring Out 30 Spy Settings Allow Being Spied Spy Modes ui Optional Settings VoIP Settings NATO Quality Enable SRTP Transport UDP DTMF Mode RFC283
91. he subject is port 9 12345678 the text of this email Welcome to Yeastar will be sent to the number 12345678 through GSM trunk 9 No pin code should be set by administrator Page 146 o 9 Yeastar To lears yeastar com X Subject _ port 9 12345678 Insert Attachments 8 Office docs B IU Tahoma Y 10 Welcome to Yeastar pI MyPBX Standard User Manual Photos From Bing 3g Emoticons FAFA iili I I uci MI ui yi a 2 gt Figure F 2 3 Send message with PIN code and default GSM port Format 500 pincodenumber phonenumber if the subject is 500 987 12345678 the text of this email Welcome to Yeastar will be sent to number 12345678 through the first available GSM trunk 987 is the pin code set by administrator To lears yeastar com X Subject 500 987 12345678 Insert I Attachments Tahoma Y 10 Welcome to Yeastar 3 Office docs B IU i Photos v b From Bing v 3 Emoticons il il an nAi AMI i 4i Figure F 3 4 Send message with PIN code and specified GSM port Format 500 pincodenumber port portnumber phonenumber if the subject is 500 987 port 9 12345678 the text of this email Welcome to Yeastar will be sent to number 12345678 through GSM trunk 9 987 is the pin code set by administrator To lears yeastar com X Subject 500 987 port 9 12345678 Insert I Attachments og Office docs E
92. high with this option you can control which codec to be used Min Registration Subscription Time Minimum duration in seconds of a IAX2 registration Default is 60 seconds Max Registration Subscription Time Maximum duration in seconds of a IAX2 registration Default is 1200 seconds 2 Codecs A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet u law A PSTN standard codec used in North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call a law A PSTN standard codec used outside of North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call GSM A wireless standard codec used worldwide that provides adequate voice quality and consumes 13 3kbit s in each direction receiving and transmitting of a VoIP call GSM is supported by many VoIP phones SPEEX Speex is an Open Source Free Software patent free audio compression format designed for speech The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs Moreover Speex is well adapted to Internet applications and provides useful features that are not present in most other codecs G 726 A PSTN codec used worldwide that provides good voice quality and cons
93. his off Hide CallerID If you want others to see your CID please disable this option Page 27 n 4 Yeastar MyPBX Standard User Manual Codec You can choose alaw or ulaw codes 2 CallerID Prefix International Prefix When there are international calls coming in via this BRI trunk the International Prefix you have set here will be added before the CID So you can know this is an international call before you answer it National Prefix When there are national calls coming in via this BRI trunk the National Prefix you have set here will be added before the CID So you can know this is a national call before you answer it Local Prefix When there are Local calls coming in via this BRI trunk the Local Prefix you have set here will be added before the CID So you can know this is a local call before you answer it Private Prefix When there are Private calls coming in via this BRI trunk the Private Prefix you have set here will be added before the CID So you can know this is a Private call before you answer it Unknown Prefix When there are calls with unknown number coming via this BRI trunk the Unknown Prefix you set here will be shown as the caller ID 3 DOD Setting Global DOD Global direct outward dialing number DOD Direct Outward Dialing Number Associated Extension The extension make call out via BRI Trunk will display the associated DOD Page 28 P 4 Yeastar MyPBX Standard User Manual Edit
94. hone 075 is default setting General One Touch Record v Check Extension Voicemail 2 Voicemail for Extension z Voicemail Main Menu 02 fv Attended Transfer 3 Attended Transfer Timeout 2 15 s V Blind Transfer 03 Call Pickup 4 7 Extension Pickup 04 7 Intercom D 7 Normal Spy 90 v Whisper Spy 91 V Barge SpyO 92 Call Parking Preferences Call Parking 6 Extension range used to park calls 690 699 Ex 690 699 Number of seconds a call can be parked for 60 Call Forwarding Preferences 7 Reset to Defaults 70 v Enable Forward All Calls Fi V Disable Forward All Calls 071 V Enable Forward When Busy el Disable Forward When Busy 072 V Enable Forward No Answer 73 Disable Forward No Answer 073 V Forward to Number 74 v Forward to Voicemail 074 v Enable Do Not Disturb 75 Disable Do Not Disturb 075 Figure 3 5 3 3 5 4 SIP Settings 1 General UDP Port Port use for sip registrations Default is 5060 TCP Port Port use for sip registrations Default is 5060 TLS Port Port use for sip registrations Default is 5061 RTP Port Start Beginning of RTP port range RTP Port End End of RTP port range Page 68 4 Yeastar MyPBX Standard User Manual DTMF Mode Set default mode for sending DTMF Default setting rfc2833 Max Registration Subscription Time Maximum duration in seconds of a SIP registration Default is 3600 seconds Min Registration Subscription Time Minimum duration
95. ide port associated by the NAT with a particular local port This information is used to set up UDP communication between the client and the VOIP provider and so establish a call External IP Address The IP address that will be associated with outbound SIP messages if the system is in a NAT environment External Host Alternatively you can specify an external host and the system will perform DNS queries periodically This setting is only required when your public IP address is not static It is recommended that a static public IP address be used with this system Please contact your ISP for more information External Refresh Interval If an external host has been supplied you may specify how often the system will perform a DNS query on this host This value is specified in seconds Local Network Identification Used to identify the local network using a network number subnet mask pair when the system is behind a NAT or firewall Some examples of this are as follows 192 168 0 0 255 255 0 0 All RFC 1918 addresses are local networks 10 0 0 0 255 0 0 0 Also RFC1918 172 16 0 0 12 Another RFC1918 with CIDR notation 169 254 0 0 255 255 0 0 Zero conf local network Please refer to RFC1918 for more information NAT Mode Global NAT configuration for the system The options for this setting are as follows Yes Use NAT Ignore address information in the SIP SDP headers and reply to the sender s IP address port N
96. ing digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The Y will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number Example 2 INXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number Strip digits from front Allows the user to specify the number of digits that will be stripped from the front of the phone number before the call is placed For example if users must press O before dialing a phone number one digit should be stripped from the dial string before the call is placed Prepend these digits before dialing These digits will be prepended to the phone number before the call is placed For example if a trunk requires 10 digit dialing but users are more comfortable with 7 digit dialing this field could be used to prepend a 3 digit area code to all 7 digit phone numbers before calls are placed When using analog trunks a w character may also be prepended to provide a slight delay before dialing Password The route password can be used to protect this route from being accessed without a password T 38 Support Page 36 PR 4 Yeastar MyPBX Standard User Manual Enable T38 fax in this outbound route Only for SIP Trunk Rrmemory Hunt Round robin with memory reme
97. ion NewConfig If the firmware version number is greater than or equal to 70 please enable this option MAC address Input the MAC address of IP phone Name Put the name of this Phone here Manufacturer You can choose the Manufacturer of IP phone Phone Type Choose the model of your phone Only for snom phone Call Waiting This call feature allows your phone to accept other incoming calls to an extension already in an active call Key as Send Configure the key as send you choose or disable it Page 43 e e Yeastar MyPBX Standard User Manual Auto redial Enable the auto redial for IP Phone Auto answer Configure if auto answer is allowed for IP phone Phone book Enable the feature of phone book of IP phone Line Extension Selected the extension number for IP Phone Label It is shown on the LCD for users to identify the account Line Active You can choose on off to enable disable the account respectively Add Phone X General Enabled Yes i NewConfig 7 Yes MAC Address 001565 Name Manufacturer Yealink Fhone Type T28 Call Waiting Enabled Key As Send Auto Redial Disabled Auto Answer Disabled T Phone Book Enabled 7 Line Linet Extension Label Line Active Line Extension Label Line Active Line3 Extension Label Line Active Lined Extension Label Line Active I Lines Extension Label Line Active Line6 Extension Label Line Active
98. ion 602 Port 7 Name 602 Caller ID 602 Voicemail fv Enable Voicemail IN Voicemail Access PIM 20 60 Mail Setting Enable Send Voicemail Email Address Note Please ensure that the section SMTP Settings for Voicemail in the Voicemail Settings have been properly configured before using this feature Flash Hook Flash Detection 1000 ms Group Pickup Group sad Follow me Always Follow me v No answer Transfer to When Busy Voicemail Number Other Options T Call Waiting pnp User Web Interface Ring Out 30 Volume Settings Rxgain 40 i Txgain 9 40 Mobility Extension l Enable Mobility Extension Mobility Extension Number Spy Settings Allow Being Spied Spy Modes id Call Duration Setting Max Call Duration o 5 w Save 3 Cancel Figure 3 3 1 1 Page 16 n 4 Yeastar MyPBX Standard User Manual 3 3 1 2 VOIP Extension A VOIP extension is a SIP IAX Account that allows an IP Phone or an IP Soft Phone client to register on MyPBX 1 Add VOIP Extension Go to Extensions gt VOIP Extensions gt Create New Extension 1 General Type Extension type SIP IAX or SIP IAX SIP The extension sends and receives calls using the VoIP protocol SIP IAX The extension sends and receives calls using the VoIP protocol IAX Extension The numbered extension i e 1234 that will be associated with this particular User Phone Password The password for this extension
99. ke BRI 8032 SIP voipprovider SIP ku During Office Hours End Call C Extension C Voicemail Voicemail 500 Destination IVR C HingGroup RingGroup ringgroup defi C Conference Room f DISA C Faxes Faxes 500 vw Outbound Routes e Route Name pstnout wt 3 Outside Office Hours End Call C Extension C Voicemail Voicemail 500 Destination IVR C HingGroup RingGroup ringgroup defi C Conference Room C DISA C Faxes C Outbound Routes amp wf Save 3X Cancel Figure 6 5 Page 120 n 4 Yeastar MyPBX Standard User Manual APPENDIX A FAQ Q1 How to Register SIP device A1 1 Register SIP soft phone Download the x lite softphone from counterpath website www counterpath com After install the x lite right click the panel and select the SIP Account setting and then configure it Display Name 500 User Name 500 Password 500 Authorization Name 500 Domain 192 168 5 150 2 Register IP Phone for example Yealink s T28 IP Phone a Connect the T28 s Internet port to the switch And it can get the IP from your route b Press the OK key on T28 to get the IP of T28 C Put the IP on web browser then you can enter the T28 configure page through this IP d Put the SIP extensions info on the T28 IP phones Display Name 501 User Name 501 Register Name 501 Password 501 SIP Server 192 168 5 150 Use the same method register anothe
100. kups will be stored Net Disk Share Username The user name used to log into the network share Leave this blank if it is not required Net Disk Share Password The password used to log into the network share Leave this blank if it is not required If configuring is correctly open your Windows share folder to see if the MyPBX backup files and folders has been created If the contents of the backup folder look similar to Figure B 3 then you have successfully configured Autobackup on the MyPBX unit File Edit View Favorites Tools Help Back gt E yo Search lg Folders Address E share status Ext DE QAM File and Folder Tasks Text Document LJ auto backup O KB succeed File 1 KE c Make new Folder e Publish this Folder to the Web E Share this folder Figure B 3 Autobackup setting succeed Page 138 b 4 Yeastar MyPBX Standard User Manual APPENDIX D How to Configure NAT setting When MyPBX is behind a NAT firewall you need to configure NAT setting on MyPBX if you want to use a remote extension Please follow section 1 or 2 below depending on your network configuration 1 If MyPBX is connected to a local network you must set up port forwarding on your router Specifically you must map port 5060 default SIP port and port 10001 10200 default RTP port range as UDP ports Next go to the MyPBX web interface and configure the SIP settings according to Figure C 1 External IP Addres
101. lacklist Internal Settings Options Business Hours Feature Codes SIP Settings IAX Settings Liniearmail Catinace Done Internet Figure 3 4 4 3 4 4 1 Create Ring Group Click New Ring Group to enter into the Manage Ring Groups page 1 General Ring Group Name This option defines a name for this group i e Sales Ring Group Name is a label to help you identify this group in the group list Ring Group Number This option defines the numbered extension that can be dialed to reach this group Strategy This option sets the Ringing Strategy for this Group The options are as follows 1 Ring All Simultaneously Ring all available Extensions simultaneously 2 Ring Sequentially Ring each extension in the group one at a time Page 54 4 e Yeastar MyPBX Standard User Manual Seconds to ring each member 1 If the strategy is Ring All Simultaneously it means set the number of seconds to ring this group before routing the call according to the Destination if No Answer settings 2 If the strategy is Ring Sequentially it means set the number of seconds to ring a single extension before moving onto the next one 2 Ring Group Members An extension can be made a member of this ring group by moving it into the Selected box 3 Destination If No Answer When all members on this group fail to answer the call system will handle the call according to the selected destination Add Ring
102. lease wait while trying to look at the person you are calling when transfer a call by follow me settings Music on hold for Follow Me Choose to play default music on hold ringing tone or stay mute while Follow Me Invalid Phone Number Prompt Configure the prompt when the dialed phone number is invalid Busy Line Prompt Configure the prompt when the dialed phone number is busy Dial Failure Prompt Configure the prompt when dial failed due to conjunction no available channel 2 Extension Preferences User Extensions The default value is 500 to 616 Ring Group Extensions The default value is 620 to 629 Paging Group Extensions The default value is 630 to 639 Conference Extensions The default value is 640 to 659 IVR Extensions The default value is 660 to 679 Queue Extensions The default value is 680 to 689 Page 63 9 Yeastar General Preferences Ring Timeout MAX Call Duration Maximum Concurrent Calls Music On Hold Tone Region HTTP Bind Port FXO Mode Virtual Ring Back Tone Distinctive Caller IDO Follow Me Prompt Music on hold for Follow Me Invalid Phone Number Prompt Busy Line Prompt Dial Failure Prompt Extension Preferences User Extensions Ring Group Extensions Paging Group Extensions Conference Extensions IVR Extensions Queue Extensions Res MyPBX Standard User Manual 30 s 6000 S 0 calmriver v United State
103. list Rules Pot 8022 Frotocol IP Packets 5 Time Interval 60 seconds af Save 3 Cancel Figure 4 5 Step 5 Add a Firewall Rule for VoIP trunk registration Note If there is no VoIP trunk this rule is not required And if the RTP IP address of VoIP trunk and Registration IP address of the VoIP trunk are different we need create a rule to accept the RTP IP address too Add a rule to accept the IP address of the VoIP trunk to access MyPBX server For example If the IP address of the VoIP trunk is 110 5 14 6 Protocol is UDP and Port is 5060 the configuration could be as below Name VoIPTrunk Protocol UDP Port 5060 5060 IP 110 5 14 6 255 255 255 255 Action Accept Add Firewall Rule Name VolPTrunk Description o Protocol u Pot i Ip 1105 146 11255255 755 255 MAC Address Action wf Save 3 Cancel Figure 4 6 Page 130 a e Yeastar MyPBX Standard User Manual Step 6 Add a firewall rule to accept the remote access of HTTP port For example if the remote access IP is 110 5 14 6 and the port is 80 the configuration could be as below Name RemoteHTTP Protocol TCP Port 80 80 IP 110 5 14 6 255 255 255 255 Action Accept Add Firewall Rule Name 9 RemoteHTTP Description Protocol Port 80 ip 110 5 146 255 255 255 255 MAC Address Action af Save 3 Cancel Figure 4 7 Step 7 Add a firewall rule to accept remote access of SSH port
104. mail settings are properly configured on the System Settings gt Voicemail Settings page before using this feature E mail Notification Whether enable E mail Notification Recipient Name The recipients for the alert notification and multiple email addresses are allowed please separate them by e g Subject The subject of the alert email Email Content Text content support for predefined variables Variable names and corresponding instructions are as follows HOSTNAME Host name LOCALIP Local IP address SOURCEIP Attack source IP address DATETIME Occurred USERNAME User name WEBLOGIN effective DESTMAC Attacks destination MAC CIPATTACK effective DESTPORT Attacks destination Port number CIPATTACK effective PROTOCOL Protocol type IPATTACK effective INTERFACE Network interface name CIPATTACK effective Page 105 4 Yeastar MyPBX Standard User Manual IPATTACK Phone Notification Settings Phone Notification Yes Number 9 500 81234 Attempts 3 Interval 40 5 Prompt default E mail Notification Settings E mail Notification Yes Recipients Name 3 sandy yeastar com 1708 Subject pbx hostname HOSTNAME attack source ip address S SOURCEIP attack dest mac S DESTMAC attack source port DESTPORT attack source protocol PROTOCOL attack occurred S DATETIME Figure 3 8 2 2 WEBLOGIN Web Login Alert Notification Enter the password in
105. mbers which trunk was used last time and then use the next available trunk to call out Member Extensions Defines the extensions that will be permitted to use this outbound route Member Trunks Defines the trunks that can be used for this outbound route New Outbound Route Route Name Dial Pattern Strip digits from front Prepend these digits before dialing Password T 38 Support Rrmemory Hunt Member Extensions Available Extensions 10 SIF 100 SIP 103 8IP 102 SIP 50D SIF 501 SIP 502 SIP 503 SIP Member Trunks amp Available Trunks 1234 FXO pstn amp 4FXO pstn amp FXO pstn FAO pstnB FXO BriTrunkB BRI BriTrunk1O BRI Mexico SIF X Cancel Figure 3 3 3 1 Page 37 a 4 Yeastar MyPBX Standard User Manual 3 3 4 Phone Provisioning The Auto Provision sub menu provides users a method to Auto Provision IP Phone after the Express Setup process Note Auto Provision functions fully test with these models Yealink T12 T18 T20 T22 T26 T28 T32 T38 VP530 VP 2009 Snom 300 320 360 370 Polycom IP 6000 IP 7000 IP 32X IP33X IP430 IP450 IP550 IP560 VVX1500 Cisco IP7940 IP7960 Aastra 480i 480i CT 6757i 6757i CT 6737i Grandstream GXP1450 GXP2100 GXP2110 GXP2120 Escene ES220 ES320 ES330 ES410 ES620 Fanvil C56 C58 C60 C62 News When provisioning Yealink and Snom IP phone MyPBX is not needed to be set as the only DHCP server any more gt Phone Provisioning
106. nsnanunursnunsanusutunnnnanunununannannnn 83 ar 15 CMD N oia E EE E E T E NA 85 3 5 14 Speed Dial Settings issxxsasuas xvadax xxu xvxsnka daa pvp xus aka ua caia a a 86 3 5 15 MUSIC on Hold PEOImDES cessscsxexekiatt aveipe cu eid mia inp exte E 87 gt P 9 Yeastar MyPBX Standard User Manual 3 6 Network Settings ssssssssssssssnsnssnsnrsnsssnnesrnnsssenesnsnesnsnrsnsseenesrnnesnnnne 88 S202 IAN EL idaec ATETTT a TEUTEESUETTUmS 88 3 0 2 WAN SCUUINGS ixesntesexerthizin Pia ecrIsRd exu aigisk Ta PRdelng RiGSAREIIbirbus dE E 89 36 3 Stali ROUTE cceocencesuncsetaccsteanacersecdesencanseteseia tacos ceadagenanedacenssacetensia 90 POT Fr VAIN MRRERCET UU U UUD UU 91 Suo DEHCPSSSPVOL a e RAE NIMM a UE DR Vx DUO E aes eames ETRAS 95 20 0 VLAN SGU 95 3 0 7 VPN SENOS aereas inana QE Ee uVDPIRR IKE ncIN FEIN REPEMR SENE FOeRON PIS 97 S DDNS SENG Sorserien veu horucoeuR a ace ive E n I oU On EE 98 5 7 SVSLEITI SLUITIOS Sereduia nuces pO e on nen E unti ES usd MEME 99 3 7 1 External Storage oscxviaezkeaGake Xbkrbvxe Rit VUrdaEEPbriarrbrr4qdarPisiwR esrirsvaG adipe raa 99 3 7 2 PassWord SCUEINGS asses vsesas a Pa REDE DURI RAS QERURTESTEAI TuS AT REVO PL UE EPEU OES 99 3 7 3 System PrFOITIDLSnesouetendnisedisedt cenor an rdson Ord nd NUES EU RUNE EIE 100 S4 DS9te ar TIBI ureedvediD au E node red add a NOU PE ese raa edo nU CpUE XM odd UP dd 101 3 7 5 Backup and Restore eeeeeeeeeeeesseee nhanh
107. o Ltd All Rights Reserved Figure 4 5 Page 112 Yeastar MyPBX Standard User Manual 4 6 Settings You can do some basic setting here Such as call forwarding DND Mobile Extension Number MyPBX Embedded Hybrid IP PBX for Small Businesses gt Settings Settings Voicemail Call Recordings Voicemail Settings Settings F epee Voicemail Follow Me No Answer Transfer To C Number iv When Busy Call Waiting I DNDO Mobile Extension Number v Save X Cancel Copyright 2011 Yeastar Technology Co Ltd All Rights Reserved Figure 4 6 Page 113 o 4 Yeastar MyPBX Standard User Manual 5 Access CDR CDR MyPBX Recording Interface Users may access CDR to research call logs Username cdr Password password 5 1 Call Logs The call Log captures all call details including call time caller number callee number call type call duration etc An administrator can search and filter call data by filter the call logs by call date caller callee trunk duration billing duration status communication type Embedded Hybrid IP PBX for Small Businesses gt CallLogs Search Condition Call Logs Password Settings Start Date 19 Nov 2012 End Date 19 Nov 2012 Caller Callee Trunk All Duration Billing Duration Status All v Communication Type All Start Searching Download the records X Delete the records Show 1 5 Total 5 View 25 v Caller Callee Source Tr
108. o Use NAT mode only according to RFC3581 Never Never attempt NAT mode or RFC3581 support Route Use NAT but do not include rport in headers Page 70 n 4 Yeastar MyPBX Standard User Manual Allow RTP Reinvite By default the system will route media steams from SIP endpoints through itself Enabling this option causes the system to attempt to negotiate the endpoints to route packets to each other directly bypassing the system It is not always possible for the system to negotiate endpoint to endpoint media routing 3 Codecs A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet u law A PSTN standard codec used in North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call a law A PSTN standard codec used outside of North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call GSM A wireless standard codec used worldwide that provides adequate voice quality and consumes 13 3kbit s in each direction receiving and transmitting of a VoIP call GSM is supported by many VoIP phones SPEEX Speex is an Open Source Free Software patent free audio compression format designed for speech The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to e
109. one settings web configuration page and find the Distinctive Ring Tone section For each custom ring tone enter the Internal Ringer Text can be digits or text to trigger the ring tone For example you may enter Family e g Yealink s IP phone Preference Features DSSKey EXT Key voice Ring Tones DialPlan sms 1 Internal Ringer Text Family Internal Ringer File Ringl wav v STE 2 Internal Ringer Text Internal Ringer File Ring2 wav v 3 Internal Ringer Text Internal Ringer File Ring3 wawv v 4 Internal Ringer Text Internal Ringer File Ring4 wav v S Internal Ringer Text Internal Ringer File Rings wav v 6 Internal Ringer Text ERE Internal Ringer File Ring6 wav v 7 Internal Ringer Text Internal Ringer File Ring way v 8 Internal Ringer Text E Internal Ringer File Ring wav v g Internal Ringer Text Internal Ringer File Ringl way E 10 Internal Ringer Text i Internal Ringer File Ringl wav v Confirm Cancel Figure E 1 Step2 Configure the Distinctive Ringtone on MyPBX MyPBX web interface Inbound Routes Edit Inbound Route fill in the Internal Ringer Text on Distinctive Ringtone Page 144 0 4 Yeastar MyPBX Standard User Manual Edit Inbound Route allin General Route Name allin DID Number Extension ta gt Caller ID Number Member Trunks 9 Available Trunks Selected 2a
110. outed to the SIP Trunk 6 2 Incoming call 6 2 1 Sample Routing to an IVR Let s configure an incoming call to route to the IVR In the IVR itself let s configure digit O to route the call to extension 500 and digit 1 to route the Page 118 4 4 Yeastar MyPBX Standard User Manual call to extension 501 1 Add IVR To add a new IVR go to IVR Create New IVR Edit IVR welcome Number 660 Name welcome Prompt 9 default Custom IVR Prompts Play times 9 E WaitExten 9 3 le E Allow Dialing Other Extensions o EevyPress Events Key Action Destination U Connect to Extension User Extension 500 1 Connect to Extension User Extension 501 No Action No Action No Action No Action No Action No Action No Action r No Action No Action No Action Timeout e Connect to Extension User Extension 500 Invalid amp 9 Connect to Extension User Extension 500 wf Save 3 Cancel Figure 6 4 2 Add Inbound Routes As we can see from the Inbound Route of allin all incoming calls will be sent to the IVR Page 119 d 6 6 Yeastar MyPBX Standard User Manual create New Inbound Route General Route Name 9 allin DID Number Extension Caller ID Number Distinctive Ringtone e Member Trunks amp Available Trunks Selected E pstn1 FXQ pstn2 FXQ pstnS FXQ GS5M11 GS5M BriTrunk BRI BriTrun
111. please refer to APPENDIX B Page 19 4 Yeastar MyPBX Standard User Manual MyPBX Security Configuration Guide 9 IP Restriction Enable IP Restriction Check this option to enhance the VoIP security for MyPBX If this option is enabled only the permitted IP Subnet mask will be able to register this extension number In this way the VoIP security will be enhanced More details for the system security configuration please refer to APPENDIX B MyPBX Security Configuration Guide Permitted IP address Subnet mask The input format should be IP address Subnet mask e g 192 168 5 100 255 255 255 255 means only the device whose IP address is 192 168 5 100 is allowed to register this extension number e g 192 168 5 0 255 255 255 0 means only the device whose IP address is 192 168 5 XXX is allowed to register this extension number 10 Mobility Extension MyPBX allows you to use your mobile phone as extension If you set your mobile phone as mobility extension and then you call MyPBX with this mobility phone you will hear a dial tone MyPBX will recognize your call as a call from an extension You can dial other extension numbers Your caller ID will be the number of your extension and dial out using all outbound route that your extension can use on MyPBX Mobility Extension Number Don t forget to add the dial patterns of the outbound route at the beginning of your mobile phone number when you fill in t
112. r T28 to other extension Q2 How do I reset MyPBX back to the factory default settings A2 To perform a reset please follow steps below Step 1 Hold down the Reset button on the back of the unit for 5 seconds and watch the LEDs on the front of the MyPBX When the status LED turns red let go of the reset button Step 2 When the RUN status LED starts blinking MyPBX will be set back to factory defaults Step 3 To access the configuration page navigate to 192 168 5 150 using a web browser Make sure that you are on the 192 168 5 0 subnet before Page 121 4 Yeastar MyPBX Standard User Manual doing this Step 4 Login to the device with the username admin and the password password in order to begin reconfiguring the device APPENDIX B MyPBX Security Configuration Guide VoIP attacks although it is not an everyday occurrence it does exist While using VoIP system security is undoubtedly one of the issues we care about most But with the appropriate configuration and some basic safety habits we can improve the security of the telephone system Moreover the powerful built in firewall function in MyPBX is adequate to enable the system to run safely and stably This guide will introduce the highest defense level in MyPBX and we strongly recommend that you configure firewall and other security options according to this guide to prevent the attack fraud and the system failure or calls loss Note In this guide the
113. r calls using the feature codes for each spy mode refer to Feature Codes page for more information Spy modes There are 4 spy modes available for choice General spy you have the permission to use the following 3 modes Page 14 n 4 Yeastar MyPBX Standard User Manual Normal spy you can only hear the call but can t talk Whisper spy you can hear the call and can talk with the monitored extension Barge spy you can hear the call and talk with them both Note for example if 500 want to monitor extension 501 we need to enable the allow being spied for 501 and choose the spy mode for extension 500 Then pick up 500 and dial feature codes 501 to start monitoring when 501 is in a call If 500 choose normal spy it should dial 90501 to start monitoring if 500 choose whisper spy it should dial 91501 to start monitoring if 500 choose barge spy it should dial 92501 to start monitor if 500 choose general spy it can dial 90501 91501 or 92501 to start monitor 11 Call Duration Settings Setup the max cull duration for every call of this extension but it s only valid for outbound calls And if enter 0 or leave this blank empty the value would be equal to the max call duration configured in the Option Settings page Note This setting will not be valid for internal calls Page 15 4 4 Yeastar MyPBX Standard User Manual Edit Extension 60 General Extens
114. r example transferring to your mobile phone number 123456789 the dial pattern of outbound route is 9 you should fill in 9123456789 here 6 Other Options Call Waiting Check this option if the extension should have Call Waiting capability If this option is checked the When busy follow me options will not be available The call waiting function of IP phone has higher priority than MyPBX s call waiting function DND Don t Disturb When DND is enabled for an extension the extension will be not available User Web Interface Check this option to allow the user to login to the MyPBX User Web interface which can be used to check voicemail and extension recordings Users may login to MyPBX User Web interface by using their extension number and voicemail PIN as the login and password respectively Ring Out Check this option if you want to customize the ring time Ring tone will stop over the time defined 7 Spy Settings MyPBX allows extension to monitor barge in other conversation Once this feature is enabled the extension has the ability to monitor barge in other calls using the feature codes for each spy mode refer to Feature Codes page for more information Page 18 n 4 Yeastar MyPBX Standard User Manual Spy modes There are 4 spy modes available for choice General spy you have the permission to use the following 3 modes Normal spy you can only hear the call but can t talk Whisper spy you can hear th
115. rence agents can dial to access to the settings options and the admin can kick the last user out and can lock the conference room Extension This is the number dialed to reach this Conference Room Admin Admin can kick a user out and can lock the conference room Pin Set a PIN that must be entered in order to access this conference room i e 1234 Edit Conference Room 640 Extension Admin PIN 4G wf Save 3X Cancel Figure 3 5 9 Page 81 LA 4 Yeastar MyPBX Standard User Manual 3 5 10 Paging Groups Paging is used to make an announcement over the speakerphone to a phone or group of phones Targeted phones will not ring but instead answer immediately into speakerphone mode Please note that this section is for configuring paging groups If you would like to configure Intercom settings please open the Other Settings gt Feature Codes screen This feature is supported by the following SIP phones Yealink s T28 T26 T22 T20 T10T T9CM Other SIP devices may also work with this feature but are not officially supported Note A paging group can have a maximum of 20 members E MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer Sle File Edit View Favorites Tools Help ay Back ix a A Search 5 Favorites 2 2 I t Address http j 192 168 5 186 cgi WebCGI 1000 v Eje sux Embedded Hybrid IP PBX for Small Businesses Paging Groups Status Moni
116. s IAX Settings Alice mm il Catinacs Done Internet Figure 3 4 5 3 4 5 1 Create Inbound Route Click New Inbound Route to enter to the Manage Inbound Routes page When an incoming call arrives the system will first check fax detection then Holidays at last Business Days 1 General Route Name A name for this inbound route Ex pstncallin etc DID Number Define the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no DID info Only service provider E1 trunks BRI trunks or SIP trunks need to be configured with this setting You can also use pattern matching to match a range of numbers The following patterns may be used X Any Digit from 0 9 Z Any Digit from 1 9 Page 56 n 4 Yeastar MyPBX Standard User Manual N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The VY will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number Example 2 INXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number For more information pl
117. s your router s public IP address External Host your router s domain External Refresh Interval 20 seconds Local Network Identification 192 168 5 0 255 255 255 0 change this according to your network configuration NAT mode Yes Allow RTP Reinvite No Note Configuration of this section is only required when using remote extensions Enable STUN STUN Address STUN Part External IP Address External Host veastar 3322 org External Refresh Interval 20 Local Network Identification 192 168 5 0 255 25 MAT Mode yes Allow RTP Reinviteo yes Figure C 1 Assuming that your router s host address is yeastar 3322 org your local network is from 192 168 5 1 192 168 5 254 and the subnet Mask is 255 255 255 0 the MyPBX network settings should configured like Figure C 2 Page 139 gt 4 Yeastar MyPBX Standard User Manual DHCP No Enable SSH Yes Port 8022 Hostname MyPBX IP Address 192 168 5 186 Subnet Mask 255 255 255 0 Gateway 192 168 5 1 Primary DNS 192 168 5 1 Secondary DNS IP Address2 Subnet Mask2 Figure C 2 MyPBX Network setting 2 If MyPBX has a public IP i e is connected directly to your internet service provider the network settings should be configured according to Figure C 3 LAN Settings DHCP Enable SSH Hostname IP Address Subnet Mask Gateway Primary DNS Secondary DNS Yes Port 8022 MyPBX 221 245 25 117 2
118. s North America Y 80 FCC Y No v No v Yes v Default v to 616 to 629 to 639 to 659 to 679 to 689 etto Defaults Figure 3 5 1 3 5 2 Business Hours 1 General Enable Business Hours Disable Business Hours 2 Others Enable Office Closed Timing By dialing 81 81 is default on an extension will force the office time closed for the device whatever the general setting is Enable Office Timing By dialing 82 82 is default on an extension will force the office time enalbed for the device whatever the general setting is Disable Office closed timing By dialing 081 081 is default on an extension will disable the Office Timing or Office Closed Timing 3 Business Days You can setup the business hours here 4 Holidays You can setup the holidays here If a time period is configured as both Holidays and office hours it will be treated as Holidays Page 64 o 4 Yeastar MyPBX Standard User Manual gt Business Hours General C Enable Business Hours Disable Business Hours Others 81 Enable Office Closed Timing Office Closed Timing State Disabled 82 Enable Office Timing Office Timing State Disabled 081 Disable Office Closed Timing Business Days Add Office Hours Details Mon 08 30 12 00 14 00 18 00 19 00 22 00 Tue 08 30 12 00 14 00 18 00 19 00 22 00 Sat 08 30 12 00 00 00 00 00 00 00 00 00 N Edit X Delete Note Besides business days and offi
119. t one TCP accept common rule must be created for port used for SSH Page 94 9 4 Yeastar MyPBX Standard User Manual access port used for HTTP access and port sued for CGI access 3 6 5 DHCP Server Dynamic Host Configuration Protocol DHCP is a network protocol that enables a server to automatically assign an IP address to a computer from a defined range of numbers i e a scope configured for a given network You can set a local network NTP server for MyPBX here too Note When using Phone Provisioning for Grandstream IP phone Enter the IP address of the server directly e g 192 168 5 150 for other phones using the default configuration DHCP Server DHCP is not running Enable Router 192 168 5 1 Subnet Mask 255 255 255 0 Primary DNS 192 168 5 1 Secondary DNS Allow IP Address From 192 168 52 T 9 192 168 5 254 TFTP Server tftp 192 168 4 141 NTP Server Figure 3 6 5 3 6 6 VLAN Settings A VLAN Virtual LAN is a logical local area network or LAN that extends beyond a single traditional LAN to a group of LAN segments given specific configurations 1 VLAN Over Lan NO 1 Click the NO 1 you can edit the first VLAN over Lan VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over Lan VLAN Subnet Mask Page 95 n 4 Yeastar MyPBX Standard User Manual Set the Subnet Mask for MyPB
120. t to add country code before the dialed numbers please tick this Country Code The country code to be add before the dialed numbers Receive mails every The intervening time of receiving mails from POP3 server Access Code This PIN code is used to verify the subject of the emails received If the form of email passes the verification it will be send out by SIM card If not this email will be deleted immediately 3 Email Settings Note 1 If you want to use SMS to Email please configure POP3 setting 2 If you configure the POP3 setting MyPBX will download emails from the mail server regularly Once downloaded the emails will be deleted from the mail server Email Address This email address will be used to 1 Send email to the addresses listed on SMS to Email setting Page 78 4 Yeastar MyPBX Standard User Manual 2 Receive email and send the text of the email to the target mobile number by SMS Note If you use gmail just put your user name here E g email address test gmail com you just put test here Password Input the password of this email here SMTP Server SMTP SMTP Server Port Receive Server POP3 Receive Server Port If you want to know more about Email to SMS please refer to APPENDIX F gt SMS Settings iy o o in Enable SMS To Email GSM Trunk Name GSM Port Email List chengeng930 163 com chengeng530 gmail com chenge Y Edit X Delete M Edit
121. tails for the system security configuration please refer to APPENDIX B MyPBX Security Configuration Guide Pedantic Enable pedantic parameter Default no Session timers Enable session timer mode Default yes Session expires The max refresh interval Session minse The min refresh interval which mustn t be less than 90s Session refresher Choose session refersher the default is Uas Page 2 4 Yeastar MyPBX Standard User Manual Lbeneral NAT Note Configuration of this section is only required when you use remote extensions Enable STUN 7 STUN Address STUN Port External IP Address External Host Extemal Refresh Interval Local Network Identification O NATMode yes Allow RTP Reimite yes E Available Codecs Allowed Codecs mj e Sa m wre e G 729 License Key Note If you would like to use G 729 please enter your license key above 005 4 TosSP C39 CoSP 3 v Tos Audio t Cos Audo 5 gt Tos Video AF4 Cos Video 4 Advanced Settings From Field From M To Field INTE v 180 Ringing M Remote Party DO send I trust Allow Guest No Pedantic No Sessiontimers Accept Session expres D 1800 s Session mnse 90 s Sessionsetresher Uas Figure 3 5 4 Page 73 n 4 Yeastar MyPBX Standard User Manual 3 5 5 IAX Settings 1 General UDP Port Port use for IAX2 registrations Default is 4569 Bandwidth Low medium
122. te If there are no remote extensions the rule is not required 1 Set up the firewall rule to allow the public IP address of remote extensions to access MyPBX server e g 110 111 132 6 the configurations could be as below Name Remote Extension Protocol BOTH Port 1 65535 IP 110 111 132 6 255 255 255 255 Action Accept Add Firewall Rule Name RemoteExtension Description o Protocol Pot 1 165535 P 110 111 132 6 255 255 255 255 MAC Address Action M Save 3X Cancel Figure 4 2 Page 128 Step 4 Configure auto blacklist rules lt e Yeastar MyPBX Standard User Manual Auto blacklist rules the Server would add the IP address to the blacklist automatically if the number of the packets it sends exceed the rule you configured 1 Add two auto blacklist rules for port 5060 Rule No 1 Port 5060 Protocol UDP IP Packets 120 Time Interval 60 seconds Add Auto Blacklist Rules Pot 5060 Protocol IP Packets 120 Time Interval 60 seconds Figure 4 3 Rule No 2 Port 5060 Protocol UDP IP Packets 40 Time Interval 2 seconds Add Auto Blacklist Rules Por 9 5060 Protocol i IP Packets 9 40 Time Interval 2 seconds wf Save 3 Cancel Figure 4 4 2 Add an auto blacklist rule for Port 8022 Rule No 3 Port 8022 Protocol TCP IP Packets 5 Time Interval 60 seconds Page 129 J lt e Yeastar MyPBX Standard User Manual Add Auto Black
123. ter New Password eRetype New Password To change the password enter the new password and click update The system will then prompt you re login using your new password 2 CDR KE Whether enable CDR User gt Change Password Change Password User admin Y Enter Old Password Enter New Password Retype New Password CDR Setting Enable CDRUser Yes v Figure 3 7 2 3 7 3 System Prompts MyPBX have prompts of many languages You can download the appropriate language you need MyPBX can support American English Australian English Chinese Dutch French Canadian French German Greek Hungarian Italian Polish Portuguese Brazilian Portuguese Russian Spanish Mexican Spanish Turkish Thai Korean currently Note Auto detection is highly recommended But if you prefer to download via HTTP or TFTP server please contact the local dealer for the prompts Embedded Hybrid IP PBX for Small Businesses gt System Prompts Settings Status Monitor Line Status System Prompts Download Prompts Download Extensions Note Auto detection is highly recommended But if you prefer to download via HTTP or TFTP server Outbound Routes please contact the local dealer for the prompts Phone Provisioning Inbound Call Control Local Prompts English d Download Mode Auto Detection X Queues Custom Prompts Ring Groups Prompts English Inbound Routes Blacklist 3 amp Download Internal Settings
124. tion about hostname MAC address IP address gateway Primary DNS and Secondary DNS Disk Usage Disk usage information Memory Usage Memory usage information Page 108 a 4 Yeastar General A Hardware Version MyPBX Standard V3 Firmware Version 2 17 0 21 beta02 Uptime 18 47 13 up 15 04 load average 1 00 1 00 1 00 LANA Hostname MyPBX MAC Address 00 15 65 55 0e 12 IP Address 192 168 4 141 Subnet Mask 255 255 2040 Gateway 192 168 5 1 Primary DNS 192 168 5 1 Secondary DNS Disk Usage A Note lf there is not enough disk space on the system the oldest voicemail messages call record files and call log files will be automatically deleted as necessary MyPBX Standard User Manual Disk Usage Filesystem ik blocks Used Available Use Mounted on dev mtdblockO 33127 29954 3173 90 dev mtdblock2 491520 6428 485092 1 persistent Memory Usage A Memory Usage total used free Mem 87972 33356 54616 shared buffers 140 Figure 3 8 3 Page 109 e 4 Yeastar MyPBX Standard User Manual 4 Access MRI MRI MyPBX Recording Interface Users may access MRI by logging into the MRI web interface with their username extension number and voicemail password 4 1 Allow users to access MRI The extension s User Web Interface option must be checked before the associated user can log into MRI Edit Extension 501 General Type Extension Password pincade501 Name
125. tor ins p Line Status Paging is used to make an announcement over the speakerphone to a phone or group of phones Targeted phones will not ring but instead answer Extensions immediately into speakerphone mode Please note that this section is for configuring paging groups If you would like to configure Intercom settings Trunks please open the Other Settings gt Feature Codes screen Outbound Routes This feature is supported by the following SIP phones Yealink s T28 T25 T22 T20 TIOT T8CM Other SIP devices may also work with this feature but Auto Provision are not officially supported Inbound Call Control New Paging Group IVR Queues 1 No Paging Groups Defined Custom Prompts Ring Groups Inbound Routes Blacklist Internal Settings A Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings DISA Internet Figure 3 5 10 1 Paging Group Number Defines the numbered extension that may be dialed to reach this group Duplex Paging is typically one way for announcements only Checking this will make paging duplex allowing all users in the group to talk and be heard by all Page 82 e 4 Yeastar MyPBX Standard User Manual New Paging Group Faging Group Number Duplex 9 Paging Group members Available Extensions Selected af Save 3X Cancel Figure 3 5 10 2 3 5 11 DNIS Settings DNIS Dialed Number Identification Service is a telephone servic
126. umber 5503XXX Extension o Caller ID Number Distinctive Ringtone Enable Callback No w Callback Settings Member Trunks Available Trunks Selected 5503301 FXO li x1 rar ae 3 5503306 ric q batne FXO T m pstn FXO c During Office Hours End Call Extension Extension 500 Voicemail Voicemaii 500 Destination C IVR IVR welcome m RingGroup RingGroup NationalSe Conference Room Conference Room 640 DISA DISA test lt Queues Queues test Faxes Faxes 500 2 Outbound Routes Era Mer ci EROS Figure G 2 Example 2 Step1 You set the DID number 6001 6099 in this example Step2 You set the Extension 6001 6099 in this example The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099 number 6001 to extension 6001 number 6002 to extension 6002 The destination you set below will be disabled if you set the Extension Page 150 uL Se Yeastar MyPBX Standard User Manual create Hew Inbound Route General Route Name BRIL DID Number 6001 6099 Extension icy Caller ID Number o Distinctive Ringtone o Enable Callback No y Callback Settings Member Trunks Available Trunks Selected Ed fd petri FRO lt a 5503301 FXO Figure G 3 Page 151 A 4 Yeastar MyPBX Standard User Manual APPENDIX I How to Use BL
127. umes 32kbit s in each direction receiving and transmitting of a VoIP call G 726 is supported by some VoIP phones ADPCM G 729A H261 H263 H263p H264 Note If you would like to use G 729 please enter your license Page 74 5 4 Yeastar MyPBX Standard User Manual General UDP Port 4569 Bandwidth Low X Minimum Registration Subscription Time 60 Maximum Registration Subscription Time 1200 Codecs Allowed Codecs utaw IV alaw V GSM SPEEX G726 ADPCM G729A H261 H263 H263P H264 Figure 3 5 5 3 5 6 Voicemail Settings 1 General Voicemail Settings a Message Options Max Messages per Folder Set the maximum number of messages that can be stored in a single voicemail box Max Message Time Set the maximum length of a single voicemail message Min Message Time Set the minimum length of a single voicemail message Messages below this threshold will be automatically deleted Ask Caller to Dial 5 If this option is set the caller will be prompted to press 5 before leaving a message Delete Voicemail If this option is set the voicemail will be deleted from the server after notification Operator Breakout from Voicemail If this option is set the caller can jump out of the voicemail and go to the destination IVR you set by dialing 0 b Greeting Settings Busy Prompt Greeting played when the extension called is busy Skip greeting Do not play a greeting Play busy greetin
128. und Routes Blacklist Internal Settings A Options Business Hours Feature Codes SIP Settings IAX Settings Voicemail Settings DISA Done 4B Internet Figure 3 7 7 3 7 8 Alert Settings If the device is attacked the system will notify users the alert via call or E mail The attack mode include IP attack and Web Login More details for the system security configuration please refer to APPENDIX B MyPBX Security Configuration Guide gt SRA o CETT D IPATTACK WEBLOGIN Figure 3 7 8 1 1 IPATTACK When the system is attacked by IP address the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule 1 Phone Notification Settings PHONE Notification Whether enable phone notification Number Page 104 n 4 Yeastar MyPBX Standard User Manual The numbers could be set for alert notification users can setup multiple extension and outbound phone numbers Please separate them by e g 500 9911 if the extension has configured Follow Me Settings the call would go to the forwarded number directly Attmtpts The attempts to dial a phone number when there is no answer Interval The interval between each attempt to dial the phone number Must be greater than 3 seconds the default value is 10 seconds Prompt Users will hear the prompt while receiving the phone notification 2 E mail Notification Settings Note Please ensure that all voice
129. unk Destination Trunk Duration Billing Duration Status Communication Type Pin User 2012 11 19 01 30 05 00 913003923337 NO ANSWER Outbound 2012 11 19 01 29 57 500 89 ANSWERED Internal 2012 11 19 01 28 28 00 913003923337 NO ANSWER Outbound 2012 11 19 01 28 21 500 501 ANSWERED Internal 2012 11 19 01 28 17 500 503 NO ANSWER Internal lt lt Previous Next gt gt Page 1 1_ Goto Figure 5 1 5 2 Password Settings Change the password for cdr user Change Password Enter Old Password Enter New Password Retype New Password V Save Figure 5 2 Page 114 4 Yeastar MyPBX Standard User Manual 6 Use MyPBX SD 601 602 4 603 a N i A T IP 604 4 Normal 6 1 Make outbound call To make an outbound call we need to add trunk first There are five types of VoIP Trunk Analog Trunk FXO ports of MyPBX connected to a local PSTN GSM Trunk GSM ports of MyPBX connected to GSM Network BRI Trunk BRI ports of MyPBX connected to a local PSTN VoIP Trunk Connected to remote VOIP service server Service Provider Connected to service provider server What are FXO and FXS FXS Foreign exchange Station is an interface which drives an analog telephone or FAX machine FXS interfaces deliver power provide ringing and use FXO signaling FXS interfaces are what allow you to hook telephones and other analog devices to your PBX FXO Foreign exchange Office is an interface that connects
130. used to access voicemail and extension recordings Users may login to the MyPBX User Web interface by using their extension number and voicemail PIN as the login and password respectively Ring Out Check this option if you want to custom the ring time Tone will stop over the time defined 8 Volume Settings Rxgain The Volume sent to FXS extension Txgain The Volume sent out by the FXS extension 9 Mobility Extension MyPBX allows you to use your mobile phone as extension If you set your mobile phone as mobility extension and then you call MyPBX with this mobility phone you will hear a dial tone MyPBX will recognize your call as a call from an extension You can dial the number of other extensions Your caller ID will be the number of your extension and use all outbound route that your extension can use of MyPBX Mobility Extension Number Don t forget to add the dial patterns of the outbound route at the beginning of your mobile phone number when you fill in the mobility extension number filed E g if you want to set 15960XXXXXX as mobile extension and the dial pattern of the outbound route is 9 you should set 915960XXXXXX here Note If callback is enabled in the inbound route the mobility extension function of this inbound route will be disabled 10 Spy Settings MyPBX allows extension to monitor barge in other conversation Once this feature is enabled the extension has the ability to monitor barge in othe
131. v DTMF Mode rfc2833 Associated Extension 801 tAdd DOD wf Save 3 Cancel Figure 3 3 2 5 3 3 3 Outbound Routes Outbound routing defines how outgoing calls are processed through the trunks MyPBX Embedded Hybrid IP PBX for Small Businesses gt Manage Outbound Routes a Status Monitor A anan aaa a a Line Status New Outbound Route Outbound Routes Route Name Dial Pattern Ail Basic Extensions Trunks Outbound Routes Auto Provision pstnout 9 Nl Edit X Delete to190 X No Edit X Delete Y Inbound Call Control IVR Queues Custom Prompts Ring Groups Inbound Routes Blacklist Internal Settings e Options Business Hours Feature Codes SIP Settings IAX Settings Liniearmail Catinac Mil Done Internet Figure 3 3 3 Page 35 4 Yeastar MyPBX Standard User Manual 3 3 3 1 New Outbound Route Click New Outbound Route and fill in the corresponding information in the popup window 1 General Route Name Name of this Outbound Route Ex Local or Long Distance etc Dial Pattern Outbound calls that match this dial pattern will use this outbound route There are a number of dial pattern characters that have special meanings X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remain
132. word User account s password Host Name Note DDNS allows you to access your network using domain names instead of IP address The service manages changing IP address and updates your domain information dynamically You must sign up for service through dyndns org freedns afraid org www no ip com www zoneedit com gt DDNS Settings DDNS Settings Note DDNS allows you to access your network using domain names instead of IP address The service manages changing IP address and updates your domain information dynamically You must sign up for service through dyndns org freedns afraid org www no ip com www zoneedit com DDNS is not running Enable DDNS DDNS Server dyndns org User Name Password Host Name y Save 3 Cancel Figure 3 6 8 Page 98 LP 4 Yeastar MyPBX Standard User Manual 3 7 System Settings 3 7 1 External Storage The External Storage feature is used to extend storage space Once configured the files voicemail call recording files CDR files created before the configured days will be moved to the Net Disk Auto Backup extends the allocated disk space for backing up critical files When properly configured MyPBX will move all qualified files to a Windows PC every 30 minutes For the voicemail files and recoding files they must be created before Auto Backup has been configured How to configure External Storage please see APPENDIX B How to Configure Autobackup E MyPBX
133. xpensive proprietary speech codecs Moreover Speex is well adapted to Internet applications and provides useful features that are not present in most other codecs G 722 G 722 is a wideband speech coding algorithms which supports the bit rate of 64 56 and 48kbps wideband It s a broadband voice encoding of G series G 726 A PSTN codec used worldwide that provides good voice quality and consumes 32kbit s in each direction receiving and transmitting of a VoIP call G 726 is supported by some VoIP phones ADPCM G 729A H261 H263 H263p H264 MPEG4 Note If you would like to use G 729 please enter your license 4 QOS QoS Quality of Service is a major issue in VOIP implementations The issue is how to guarantee that packet traffic for a voice or other media connection Page 71 n 4 Yeastar MyPBX Standard User Manual will not be delayed or dropped due interference from other lower priority traffic When the network capacity is insufficient QoS could provide priority to users by setting the value 5 Advanced Settings From Field Where to get the caller ID in sip packet To Field Where to get the DID in sip packet 180 Ringing It is set when the telecom provider needs Usually it is not needed Remote Party ID Whether send Remote Party ID on SIP header Default no Allow Guest Whether allow anonymous registration extension Default no This option is used to avoid some anonymous calls by hackers More de
134. xtension to connect to the corresponding extension Hung up Hung up the call Destination Where will MyPBX route the call when the action occurs Time Out Defines the timeout action A timeout occurs after the IVR prompt has finished playing for the number of times specified by the Repeat Count field Invalid Defines the invalid action The invalid action is triggered if the user enters a DTMF digit that is not defined for this IVR Page 48 MyPBX Standard User Manual Edit IVR 660 Number 550 Name 660 Prompt Custom Prompts Repeat Cou nt Key Timeout M 9 Allow Dialing of Other Extensions lag Keypress Events Key Action Destination No Action Extension 101 V oicemail 101 Connect ta DIEA DISA test Connect to Queues Queues 630 Connect to Faxes Faxes 101 Dial by Name No Action Timeout 9 No Action Invalid 9 No Action w Save 3 Cancel Figure 3 4 1 1 3 4 2 Queues Call Queues give users i e call centers an efficient means to have their calls answered in the order they were received to deliver top tier customer service Call queues allow calls to be sequenced to one or more agents Note Dial Queue number to log in or Queue number to log out the queue For example if the queue number is 680 then agent can dial 680 to log in or 680 to log out Page 49 4 Yeastar MyPBX Standard User Manual 1 General Queue Name A
135. y v Enable SRTPO M Transport UDP DTMF Mode D RFC2833 Permitted IP address Subnet mask 1 amp 9 192 168 5 138 255 255 255 255 Permitted IP address Subnet mask 2 O Permitted IP address Subnet mask 3 Permitted IP address Subnet mask 4 Figure 3 5 4 Set up Proper Firewall Rules Note Please backup the configurations on backup and restore page before you go ahead In the case that you lock the device you can reset to factory default and restore the previous configurations Below example rules works with MyPBX firmware version 2 15 xx xx or higher versions Step 1 Enable firewall on firewall page of MyPBX Step 2 Add a common rule to accept local network access Create a common rule to allow the all the IP addresses of the local phones to access MyPBX server For example if the IP addresses of the local network are 192 168 5 1 254 the configurations could be as below Name LocalNetwork Protocol BOTH Port 1 65535 IP 192 168 5 0 255 255 255 0 Action Accept Page 127 8 4 Yeastar MyPBX Standard User Manual Edit Firewall Rule Name LocalNetwork Description Accept any local hosts Protocol BOTH Pot 1 65535 IPO 192 168 50 255 255 255 0 MAC Address Action Accept Y uf Save 3 Cancel Figure 4 1 Step 3 Create common rules to accept remote extensions or remote administrators if you use SIP trunk please accept the provider s host as well No
136. y which supplies the required power for the unit AC Input 100 240V DC Output 12V 5A Please follow the steps below to connect MyPBX unit to a power outlet 1 Connect the small end of the power cable to the power input port on the MyPBX back panel and plug the other end of the cable into a 100V AC power outlet 2 Check the Power LED on the front panel A solid green LED indicates that power is being supplied correctly Page 8 E m 4 Yeastar MyPBX Standard User Manual 3 Managing MyPBX 3 1 Administrator Login From your web browser input the IP address of the MyPBX server If this is the first time you are configuring MyPBX please use the default settings below your PC should be in the same local network with MyPBX IP Address http 192 168 5 150 Username admin Password password Note MyPBX supports multiple administrators in hierarchical mode Administrator General Manager CDR Manager Administrator have all authority Username admin Password password General Manager have basic authority without the advanced authority to create VoIP trunks reset update backup and restore MyPBX Username admin Password password CDR Manager only have the authority to check the call recordings A http 192 168 5 186 Microsoft Internet Explorer File Edit View Favorites Tools Help o Back ix a A J2 Search 5 Favorites 2B s Address http 192 168 5 186 DRY M IDA Embedded Hybri

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