TP820 User`s Manual (V1.4)
Contents
1. 5 A window of Install From Disk pops up Please according to the operating system environment such as Windows XP operating system you should select the path as follow CD ROM Driver WIN2000 XP Vista Win7 y click Open then click OK to return to the window of Install Printer Software select the respective model click Next 6 Follow the guide click Next gradually till the installation is finished The USB interface installing steps for Windows 2000 XP Vista Win7 are as follows The following steps are used Windows XP as example There are slight differences among different operating systems 1 Connect the printer to computer with an USB cable and turn on the printer 2 After the computer find out new hardware and finish searching pop up a window of Found New Hardware Wizard choose Install from a list or specific location Advanced click Next 3 A window of Found New Hardware Wizard Please choose your search and installation options pops up choose Don t search will choose the driver to install click Next 4 A window of Add Printer Wizard pops up click Have Disk click Browse 5 A window of Install From Disk pops up Please according to the operating system environment you should select the path as follow CD ROM gt Driver WIN2000 XP Vista Win7 click Open then click OK to return to the window of Add Printer Wizard sele2. Subnet Mask should obey the assigning rules of local LAN Ethernet please enquire the administrator of networks which the printer connects to for more details Click OK to send address setting information to the specified printer The printer takes response after Close this window on success is checked and then this dialog is closed automatically Select Reload Timer then the software will wait for the printer s response Generally printer will take response in a circle time if network connection is correct Click Cancel if you abandon the modification Click Search in the main interface again to update printer information after modifying the printer s IP address 3 Report printer s IP address Report the printer s IP address which will be used in the section Newly install printer network driver or Upgrade install printer network driver setting driver s network port 2 8 Wi Fi Setting Please use TP820 network setting software WiFiConfig to set the IP address for TP820 Wi Fi interface network printers which can be found in the CD Caution The network printing function needs the operation system of Windows2000 or above Caution Wi Fi interface transfers data through wireless network The wireless signal may be affected by the surrounding environment please ensure the signal around printer location is well enough 2 8 1 Connect to the Printer Run the WiFiConfig Software Connect the printer and the
3. TP820 and then click Next Add Bluetooth Device Wizard Select the Bluetooth device that you want to add i TP820 New device If you don t see the device that you want to add make sure that it is turned on Follow the setup instructions that came with the device and then click Search Again Search Again Add Bluetooth Device Wizard Do you need a passkey to add your device To answer this question refer to the Bluetooth section of the documentation that came with your device If the documentation specifies a passkey use that one O Choose a passkey for me Use the passkey found in the documentation Let me choose my own passkey Don t use a passkey You should always use a passkey unless your device does not support one We recommend using a passkey that is 8 to 16 digits long The longer the passkey the more secure it will be 6 Record the Outgoing COM port and click Finish then reboot the computer eds TP820 User s Manual Add Bluetooth Device Wizard Completing the Add Bluetooth Device Wizard The Bluetooth device was successfully connected to your computer Your computer and the device can communicate whenever they are near each other These are the COM serial ports assigned to your device Outgoing COM port COM3 Leam more about Bluetooth COM ports To close this wizard click Finish 7 Set the printer driver pri
4. n 0 48 Left justification n 1 49 centering n 2 50 right justification ESC c3 Select paper end sensor Format ASCII ESC C 3 n Decimal 27 99 51 n Hex 1B 63 33 n Description N XXXXXXX1B xxxxxx1xB xxxxxx11B Paper near end sensor takes effect N XXXxX1XXB xxxx1xxxB xxxx11xxB Paper end sensor takes effect ESC c4 Select paper sensor to stop printing Format ASCII ESC C 4 n Decimal 27 99 52 n Hex 1B 63 34 n Description N XXXXXXX1B xxxxxx1xB xxxxxx11B Paper near end printer stop printing n2xxxxx1xxB xxxx1xxxB xxxx11xxB Paper end printer stops printing ESCc5 Enable disable panel button Format ASCII ESC C 5 n Decimal 27 99 53 n Hex 1B 63 35 n Description When the LSB of n is 0 enable button When the LSB of n is 1 disable button LAG TP820 User s Manual ESC d Print and feed n lines Format ASCII ESC C n Decimal 27 100 n Hex 1B 64 n Description Print the data in print buffer and feed n lines n 0 255 ESC p m t1 t2 Generate pulse Format ASCII ESC p m t t2 Decimal 27 112 m t1 t2 Hex 1B 70 m t1 t2 Description Printer output pulse whose width specified by t1 and t2 On time is t1 2ms low ist2 2ms m 0 48 1 49 ESCt Select code page Format ASCII ESC t n Decimal 27 116 n Hex 1B 74 n Description Select a code page through n as follows n 0 PC437 n 1 PC932 n 2 PC850 n 3 PC860 Portuguese n 4 PC863 Canadian n 5 PC865 Nordic n 10 Iran n
5. Description Print the downloaded bit image using the mode specified by n n 0 1 2 3 48 49 50 51 The bit image defined by GS command n specifies the mode as follows 47 TP820 User s Manual n Mode Density in vertical Density in horizontal 0 48 Normal 203 DPI 203 DPI 1 49 Double width 203 DPI 101 DPI 2 50 Double height 101 DPI 203 DPI 3 51 Quadruple 101 DPI 101 DPI GS B Turn white black reverse mode on off Format ASCII GS B n Decimal 29 66 n Hex 1D 42 n Description When the LSB of n is 0 turn the white black reverse mode off When the LSB of n is 1 turn the white black reverse mode on Select print position of HRI character GSH Format ASCII Decimal Hex Description GS H 29 72 1D 48 Select the print position of Human Readable Interpretation HRI when printing a bar code using n as follows n 0 48 NO HRI printing n 1 49 above the barcode n 2 50 below the barcode n 3 51 Both above and below Set left margin GSL Format ASCII Decimal Hex Description GS L nL nH 29 76 nL nH 1D 4C nL nH Set the left margin to nL nH 256 horizontal or vertical motion unit nL nH 0 255 Horizontal or vertical motion unit is specified by GS P command Set horizontal or vertical motion unit GSP Format ASCII Decimal Hex Description GS P 29 80 1D 50 y Set the horizontal and vertical unit to 1 x inch and 1 y inch When x or y 0 the
6. Properties make sure the network port is selected click Apply and then click Close Thus printer s network port setting is finished 24 TP820 User s Manual gt S TP820 Properties Serial Port Serial Port Print to File Mirtual printer port fo ThinPrint Print Port f tfvMwareVirtualPrinter Standard TCP IP Port TP820 Enable bidirectional support LI 25 TP820 User s Manual Chapter 3 Control Panel 3 1 Control Panel There are three indicator lights and one key on the control panel shown as Figure 3 1 Figure 3 1 Control panel 3 1 1 Indicator light Indicator light Description Denotes whether the printer s power supply is connected or not The indicator light is on when the power is connected ERROR Red Denotes printer s status The indicator light is on when the malfunction appears Denotes printer s paper status The indicator light is on when paper end or is about to end POWER Green PAPER OUT Red Refer to chapter 6 2 Error message on the control panel for detailed information about indicator light malfunctions 3 1 2 Key Key Function FEED controls paper feeding you can enable or disable the key function with a FEED command When enabled the paper will be fed continuously if you press and hold on it or stop if you loosen it 3 2 Self Printing Self printing lets you know
7. next then please read the select guide carefully Such as select Local or Network Printer then click next 3 A window of Select the Printer port pops up select a port you want your printer to use For example select Create a new port select Standard TCP IP Port in the port click next 4 A window of Add standard TCP IP Printer Port Wizard click Next Add Printer Wizard P Select the Printer Port Computers communicate with printers through ports Select the port you want your printer to use If the port is not listed you can create a new port C Use the following port LETI Printer Port IRTE Printer Port LETS Printer Port COM1 Serial Port COM2 Serial Port PM Serial Part zi Note Most computers use the LPT1 port to communicate with a local printer Create a new port Type Standard TCP IP Port lt Back Cancel 5 A window of Add Port pops up enter the IP address reported by the Setting printer s IP address in the Printer Name or IP Address column Take IP address 192 168 0 240 for example Port Name is created automatically after finishing filling in IP address 19 TP820 User s Manual Add Standard TCP IP Printer Port Wizard E x Add Port For which device do you want to add a port Enter the Printer Name or IP address and a port name for the desired device Printer Name or IP Address fi 92 168 0 240 Por
8. 1 The device is tumed on 2 The network is connected 3 The device is properly configured 4 The address on the previous page is correct If you think the address is not correct click Back to return to the previous page Then correct the address and perfom another search on the network If you are sure the address is correct select the device type below m Device Type C Standard Generic Network Card Custom lt Back Next gt Cancel 8 A window of Port Settings pops up Affirm that Port name and Printer name or IP address are correct Protocol is RAW and Port Number is 9100 click OK 293 TP820 User s Manual Configure Standard TCP IP Port Monitor ES 7h xl Port Settings Port Name Ia 32 168 0 240 Printer Name or IP Address fi 92 168 0 240 Protocol Raw C LPR Raw Settings Port Number 5 00 r LPR Settings Queue Name F LPR Byte Counting Enabled T SNMP Status Enabled Community Name p ublic SNMP Device Index Cancel 9 Return to Additional Port Information Required click Next 10 A window of Completing the Add Standard TCP IP Printer Port Wizard pops up click Finish 11 Return to Printer Ports click Close Available port types Local Port ThinPrink Print Pork Monitor For VMWare Mew Pork Type Mew Port 12 Return to
9. 2 Click Add Printer then it pops up a window of Add Printer Wizard click Next then please read the select guide carefully such as select Local printer in the Local or Network Printer window then click next 3 A window of Select a Printer Port pops up select a usable port Such as select LPT1 Recommended Printer Port click Next 4 A window of Install Printer Software pops up click Have Disk click Next 5 A window of Install From Disk pops up Please according to the operating system environment you should select the path as follow CD ROM Driver WIN2000 XP Vista Win7 click Open then click OK to return to the window of Install Printer Software select the respective model click Next 6 Follow the guide click Next gradually till the installation is finished 2 The installing steps of parallel interface for Windows 7 are as follows 1 Click Start Device and Printers 2 Click Add Printer then it pops up a window of Add Printer Wizard click Next then please read the select guide carefully such as select Local printer in the Local or Network Printer window then click next 3 A window of Select a Printer Port pops up select a usable port Such as select LPT1 Recommended Printer Port click Next TP820 User s Manual 4 A window of Install Printer Software pops up click Have Disk click Next
10. Enable disable panel button ESC d Print and feed n lines ESC p Generate pulse ESCt Select code page ESC Turn on off upside down printing mode FS Select Chinese character mode FS amp Set Chinese language mode 54 TP820 User s Manual FS Turn Chinese character underline on off FS Cancel Chinese language mode FS 2 Define user define Chinese characters FSS Set Chinese character spacing FS W Turn quadruple size mode on off for Chinese character FSpnm Print NV bit image FSqn Define the NV bit image GS BEL Beep for appointment GS Select Character size GS Define downloaded bit image GS Print downloaded bit image GS B Turn white black reverse mode on off GS H Select print position of HRI character GSL Set left margin GSP Set horizontal or vertical motion unit GSV Select cut mode and cut paper GSW Set print area width GSf Select the HRI character font GSh Set bar code height GSk Print bar code GS v0 Print raster bit image GS w Set bar code width 52
11. Signal From Description 2 RXD Host Receive data from Host 3 TXD Printer Sent control code X ON X OFF and data to the Host MARK state means printer is too busy to receive data SPACE means printer is ready for receiving data GND Signal GND DTR Printer Signal terminal is ready 8 CTS Printer Note D From means the source where signal comes out Q Signal level is EIA level The default settings in serial connecting way are 9600bps 8 data bits parity check disabled and 1 stop bit TP820 printer s serial interface can be connected with the standard RS 232C connector When connecting with a PC the connecting picture is shown as Figure 5 6 While connecting with an IBM PC or a compatible PC you can connect the cable as shown in Figure 5 7 34 TP820 User s Manual Printer 9 Pin connector Host 9 Pin connector Figure 5 6TP820 connecting with 9 Pin PC Printer 9PIN connector Host 25PIN connector Figure 5 7 TP820 connecting with 25 Pin PC 5 2 5 Ethernet Interface Ethernet interface of 10 100 Base T can be connected to 10 100M Figure 5 8 Ethernet interface 5 2 6 Power Supply Inlet The TP820 printer connects with a 24V 10 and 2 5A AC adapter The power supply inlet is shown as Figure 5 9 Figure 5 9 Power supply inlet 35 TP820 User s Manual Chapter6 Troubleshooting and Maintenance 6 1 Maintenance To prolong the printer s life make sure that the p
12. bti et ide ic d d e 33 5 2 8 USB Interface Hoe e e Ht beta uc 34 5 2 4 Serial oT efte EE 34 5 2 5 Ethemet Interface aea e ead e RR aer ee e ie o HORE Reduce 35 5 2 6 Power Supply Inlet ie tet ee eo ER eked eae nn ieee 35 Chapter6 Troubleshooting and Maintenance c 2 ccceeeeeeeeeeeeeee ener eeee nese eee eeee nennen nnnm nnnn nennen nn 36 EEN Maintenance tende tio but is 36 6 2 Error Message on the Control Panel 36 6 3 Auto Cutter Jammed or Emor enne ener ennt ennt ener nnne nnne 36 Chapter 7 Control Commande Ak Ee 38 en Ben aane e Cu CR 38 4 2 Explanation Of Terms ee eere dete dee Ebo eere dead Eed ted va veteri teases 38 Appendix Commands List 5 AERCH Ree CNN eei NEE etur R ko naue pane La ER ea nunnu nanne nenna 51 TP820 User s Manual Chapter 1 Overview 1 1 Features TP820 printer is a high speed mini thermal printer It is a high quality high reliability and low noise POS printer without ribbon It s small operated easily and can be widely used in ECR PC POS and BANK POS for printing a variety of receipts 1 2 Product Model Description In order to fulfill different requirements and operating circumstance manufacturer develops TP820 series products which are high speed thermal mini printers According to different data ports interfaces TP820 series can be classified into different models TP820 TP820U TP820US TP820UE TP820UB and TP820UW TP820 series printer is equipp
13. details in this chapter 4 1 Paper Installation Steps Note 1 Don t touch the thermal print head after printing to avoid being burned 2 Don t pull the paper moving directly with your hand 1 Push the cover open lever open the upper cover Upper Cover Figure 4 1 Open the upper cover 2 Insert the roll paper as shown below Roll Paper Correct Figure 4 2 Insert the roll paper Note Paper head should be placed down and pulled towards the paper input slot but not the opposite 3 Pull out a small amount of paper as shown in Figure 4 3 29 TP820 User s Manual Figure 4 3 Pull out the paper 4 Put the paper as shown below and then close the upper cover Figure 4 4 Close the upper cover NOTE After finishing installing the paper if PAPER OUT indicator light and ERROR indicator light are still on or the printer makes strange noise when feeding paper please open the cover and re close it tightly 30 TP820 User s Manual Chapter 5 Specification 5 1 General Specification Item Description Printing method Direct thermal printing Printing direction Line printing Dot density 576 dots line 203x203DPI Paper width 72 mm Printing speed 220mm s Paper specification TF50KS E Japan paper co ltd Thermal roll paper model AF50KS E JUJO THERMAL Width 79 5 0 5 mm Weight 53 80 g m Maximum diameter 80 mm Paper thickne
14. eee eae ennt nnn ea tnn nnns nnne nnn ii Chapter Overview A TRE 1 1 1 GT 1 1 2 Product Model Description iii e e nee EE ee eec e ee ede dee od ease e E 1 1 3 Main Parts of the BOIS erect coectetuer c APA deefe Er edat euge eda 1 Chapter 2 Installing the Printer cccceesece cece eeeeeeee eee eee e eee nee ee ee eee e nena nnn cane cee eens eee nnn tnnt en nnn innen 3 2 1 Unpacking and Checking cen eaeeeeeeeeeesecaeaeeeeeeeeseeccneaeeeeeeeeeeecenceaeeseeeseseeseeeeeeeeeeees 3 2 2 Removing the Protective Materals EE EEE EE EEE EE Er ir nnne nennen nennen 3 2 3 Connecting to Your Computer or Other Eoutpment rererere renn 3 2 3 1 Connecting the Cash Drawer Cable sss seen eene nnne nnne nennen enn 3 2 3 2 Connecting the Parallel Cable essei sesenta nennen nnne nennen 4 2 3 3 Connecting the USB Cable siis esee nee e ee ieia stans nnns annt ann 4 2 3 4 Connecting the Serial Cable sss essent nennen entrent nnns 4 2 3 5 Connecting the Ethernet CGabie sss eese nnne nennen nnn naeh nn enn n nnne 5 2 4 Connecting the Power Cord 5 2 5 Installing the Print Driver and Selecting the Cutter 6 2 6 Installing Bluetooth Interface Driver 9 2 Ethernet Setlings ditte ie Papeete ipe aet e a MU t t Por EE Pbi bd Pa I iae tetur 12 2 7 1 Connecting Printer ies ENEE 12 24 2 SUING IP Address s t eR eo n t p o e Ete a e evt na 12 2 8 WisEi Setting i eon p e e RM Ire e a i im ted E 15 2 8 1 Connect to the P
15. is turned on and prevent IP conflicts The dynamic address used in printer may conflict with another one The network segment part of the IP address and Subnet Mask must be the same as those of PC connecting with a printer For example the address of working PC is 192 168 0 1 255 255 255 0 IP Subnet Mask then which of printer should be set to 192 168 0 x 255 255 255 0 x 2 254 and should avoid the IP in used It is not restricted for NetFinder to search printers in the same network but different segment parts can not stride gateway Relative glossary of IP address may refer to corresponding information 2 Setting printer s IP address Select the printer information to be modified black frame appears click Assign IP button Set the IP in the dialog box appearing Assign IP Address x IP Cancel Subnet Mask Default setting d Default Gateway v Use DHCP Reload Timer IV Close this window on success 10 seconds remaining 14 TP820 User s Manual Check the Use DHCP if need to assign dynamic address the settings above will be disabled automatically Please make sure there is a DHCP server in the network or the printer can not receive an effective IP address When to specify static address uncheck Use DHCP and fill in IP address Subnet Mask and Default Gateway If there is no gateway in the network fill 255 255 255 255 in the Default o gateway IP address and
16. it from overheating do not block or cover these openings The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should not be placed in a built in installation unless proper ventilation is provided This product should never be placed near or over a radiator or heat origin and should avoid of direct sunshine Do not locate this product where the cord will be walked on When the cord or the plug is mangled please stop using and get a new one replaced Make sure the old one is far away from the printer so it can avoid someone who does not know the inside story getting damage Be sure to use the specified power source Connection to an improper power source may cause fire or shock Do not use in locations subject to high humidity or dust levels Excessive humidity and dust may cause equipment damage or fire Never push objects of any kind into this product though cabinet slots as they may touch dangerous voltage dots or short out parts Don t remove the printer s out cover and repair the printer When needed call or take it to the professional If water or other liquid spills into this equipment unplug the power cord immediately and then contact your dealer or a service center for advice To ensure safety please unplug this product prior to leaving it unused for an extended period The wall outlet you plan to connect to should be nearby and unobstructed This device co
17. line full black exceeding 2 CM 5 2 Interface Specifications The printer is configured with one cash drawer interface and one data interface Parallel interface USB interface USB interface Serial interface USB interface Ethernet interface USB interface Bluetooth or USB interface Wi Fi 5 2 1 Cash Drawer Interface The cash drawer interface of the printer uses the RJ 11 connector which is shown below 1 6 Figure 5 1 Cash drawer connector Table A 1 Cash drawer connector Pin assignments Pin number Signal Direction 1 Frame GND 2 Cash Drawer drive signal OUT 3 Cash Drawer Open closed signal IN 4 24VDC OUT 5 Cash Drawer drive signal OUT 6 Cash Drawer Open closed signal ground Drive currents24V 1A 32 Note Please use the cash drawer meets the specification mentioned above Manufacturer will not TP820 User s Manual honor warranty when using unauthorized cash drawer 5 2 2 Parallel Interface TP820 printer s parallel interface is compatible with CENIRONICS protocol supporting BUSY ACK handshaking protocol The connector is a 36 PIN connector whose pins are indicated as below Figure 5 2 Parallel interface Table A 2 Connector Pin Assignments Pin number Signal Direction Description 1 STB IN Trigger in low level read the data in rising edge 2 DATA1 IN 3 DATA2 IN 4 DATA3 IN These signals are respective r
18. the progress bar 10s in total and the search will finish as soon as the time is over When going on searching press search button again NETEITCET 1 Search xi time left 8 second s found 1 device s Reload Timer Close this window when searching completes x If the printer still can not be found out when the network connection is correct in the same network Please check whether the network fire wall on the PC open or not If there is fire wall please close it temporarily open again after finishing searching and setting a printer completely 3 Setting printer s IP address The printer s information is listed in the main interface the left side of which is the model and description and the right are the IP address and MAC address What s more the assign mode 13 TP820 User s Manual dynamic static is noted behind the IP address Nethinder Assign IP 1 Correlative description for IP address settings In order to search and set printer s IP address conveniently for the first time the factory default setting is DHCP mode which assigns IP address dynamically If there is no DHCP server in the connected LAN and printer is set to DHCP mode as well then it will use the internal pre set address IP 10 0 0 1 Subnet Mask 255 255 255 0 automatically It is suggested that printer s IP set to static in actual usage which can cut down the time when initializing the Ethernet interface as the printer
19. up click Have Disk please click Browse select the path as follow CD ROM Driver WIN98 WINME and then click OK 4 A window of Install From Disk pops up click OK return to a window of Add Printer then click Next 5 A window of Printer port pops up select Available ports select JMUSB click Next and then show the printer s name If the system is not installed by other printer driver process the printer is treated as default printer by the application process of Window98 environment click Next Otherwise according to prompt choose the printer is default Yes click Next choose Yes recommended click Finish A window of Printer test page completed pops up click Yes 6 The printer driver process is installed successfully Please setup the driver following the setup description in the CD going along with the printer What s more you can use the TM T88ll TM T88lll serials driver from EPSON If you want to cut the paper after printing please select the Full cut or Partial cut in the Paper Quality page after clicking the Printing Preferences button which lies in the General page of the driver properties Referring figure is shown below It is noted that if paper cut effect is the same whichever you select full cut or partial cut in the driver properties which means that the cutter the printer equipped with can only carry out
20. 15 Iranll n 16 PC1252 n 17 PC866 n 18 PC852 n 19 PC858 n 20 Thai KU42 n 21 Thai TIS11 n 22 PC1256 Arabic n 26 Thai TIS18 n 27 Vietnam n 28 PC864 Arabic n 29 PC737 Greek n 32 PC1253 Greek n 60PC855 Cyrillic n 61 PC857 Turkish n 62 Hebrew n 70 Thai n 74 PC3840 Russian n 79 PC1254 Turkish n 255 Thai ESC Turn on off upside down printing mode Format ASCII ESC n Decimal 27 123 n Hex 1B 7B n Description When the LSB of n is 0 upside down printing mode is turn off When the LSB of n is 1 upside down printing mode is turn on FS Select Chinese character mode Format ASCII FS n Decimal 28 33 n Hex 1C 21 n Description 44 TP820 User s Manual Bit Off On Hex Decimal Function 0 Not define Not define 2 Off 00 0 Double width is not selected On 04 4 Double width is selected 3 Off 00 0 Double height is not selected On 08 8 Double height is selected 4 Not define 5 Not define 6 Not define 7 Off 00 0 Underline is selected On 80 128 Underline is not selected Select the Chinese character mode according n as follows FS amp Set Chinese language mode Format ASCII FS amp Decimal 28 38 Hex 1C 26 Description In this mode the code between 0x81 and Oxff are printed as Chinese character FS Turn Chinese character underline mode on off Format ASCII FS n Decimal 28 45 Hex 1C 2D Descr
21. Description Set the right side spacing of the character to n horizontal or vertical motion unit n 0 255 Horizontal or vertical motion unit is specified by GS P command ESC Set print mode Format ASCII ESC n Decimal 27 33 n Hex 1B 21 n Description Select the print mode using n as follows n 0 255 Bit Value Function 0 0 Character A 1 Character B 1 2 Not define 3 0 Emphasize mode not selected 1 Emphasize mode selected 4 0 Double height not selected 1 Double height selected 5 0 Double width not selected 1 Double height selected Not define 0 Underline mode not selected 1 Underline mode selected 39 TP820 User s Manual ESC Set absolute print position Format ASCII ESC nL nH Decimal 27 36 nL nH Hex 1B 24 nL nH Description Set the distance from the beginning of the line to the position at which subsequent characters are to be printed The distance is nL nH 256 horizontal or vertical motion unit NI nH20 255 Horizontal or vertical motion unit are specified by GS P command ESC 96 Selected cancel user define characters set Format ASCII ESC 96 n Decimal 27 37 n Hex 1B 25 n Description n 1 Select the user define characters n 0 Select inter characters Default n 0 ESC amp Define user define characters Format ASCI ESC amp y c1 c2 x1d1 d y x1 xk d1 d y xk Decimal 27 38y c1 c2 x1 d1 d y x1 xk d1 d
22. LPT2 Printer Port COLPT3 Printer Port lCOM1 Serial Port O COM2 Serial Port O COM3 Serial Port L COM4 Serial Port A Add Port Delete Port Configure Port E Enable bidirectional support Enable printer pooling 4 A window of Printer port pops up select Standard TCP IP Port click New port Available port types Local Port ThinPrink Print Pork Monitor For VMWare Mew Pork Type Mew Port 5 A window of Add Standard TCP IP Printer Port Wizard pops up click Next 6 A window of Add a port pops up import the IP address reported by the Setting printer s IP address in the Printer name or IP address column Take IP address 192 168 0 240 for example Port name is created automatically after finishing filling in IP address Click Next 22 TP820 User s Manual Add Standard TCP IP Printer Port Wizard Add Port For which device do you want to add a port Enter the Printer Name or IP address and a port name for the desired device Printer Name or IP Address fi 32 168 0 240 Port Name jira 92 168 0 240 lt Back Cancel 7 A window of Additional Port Information Required pops up select Custom in the Device Type then click settings Add Standard TCP IP Printer Port Wizard Additional Port Information Required The device could not be identified The device is not found on the network Be sure that
23. Open the packing box take out the printer 2 Save all the original packing materials so that they can be used when transporting the printer 2 3 Connecting to Your Computer or Other Equipment The printer is configured with a cash drawer interface and one data interface Parallel interface USB interface Serial USB interface Ethernet USB interface USB interface Bluetooth or USB interface Wi Fi According to specific interface standards Connect the printer to your computer with the correct cable Note Before connecting or disconnecting the cash drawer cable parallel cable or serial cable make sure that the power of the printer is turned off Also make sure the power cable plug is disconnected from the AC outlet Or else it may damage the printer 2 3 1 Connecting the Cash Drawer Cable Turn off the printer and plug one end of the cash drawer cable into the cash drawer interface of the printer and the other end connects to cash drawer as shown in Figure 2 2 Cash Drawer Interface p Figure 2 2 Connecting the cash drawer cable 2 3 Cash Drawer Cable TP820 User s Manual Caution Please use the appropriate cash drawer Manufacturer will not honor warranty when using unauthorized cash drawer 2 3 2 Connecting the Parallel Cable 1 Make sure the computer and the printer are both turned off connect the parallel cable to the connector of the printer and then fasten the wire clips as shown in Figur
24. Printer IP The IP address of printer Wi Fi interface Subnet mask The subnet mask of printer Wi Fi interface Printer Port The printer port of the printer Wi Fi interface It is suggested using 9100 Record the printer IP address and port number the IP address and port number will use in the Newly install way or Upgrade install way in next chapter 7 Setting remote IP parameters The PC IP is which communicates with printer or a segment of the LAN When filling in IP such as 192 168 0 1 PC is communicate with printer respectively when filling in segment such as 192 168 0 the PCs in this segment all can communicate with the printer 8 After finish setting click Save to save the setting and then restart the printer 2 8 3 Checking Wi Fi Parameters After setting Wi Fi network parameters you should check the parameters to ensure the Wi Fi network connection is properly 1 Through ping command to check if the printer connect to network or not 2 When WLAN type is select to With AP you could look into the Wi Fi indicator lights to judge the connection status Indicator Lights Description Light Network With AP Dispense with AP OFF Communication Connect ON ON BLINK Disconnect BLINK ON BLINK 2 8 4 Recover the Default Setting When the malfunctions of the Wi Fi parameters lead to the printer unable to connect with the network you could recover the default setting to set
25. User s Manual TP820 Series Thermal Receipt Printer TP820 User s Manual Declare About Trademark Corporation names and product names are the registered trademarks or commodity names of the corporation EPSON is a registered trademark of Seiko Epson Corporation ESC POS is a registered trademark of Seiko Epson Corporation Windows is a registered trademark of Microsoft Corporation Boo N e 10 11 12 13 14 15 16 17 TP820 User s Manual Important Safety Instructions Read all of these instructions carefully and thoroughly and save them for later reference The unauthorized operation would lead to malfunction or accident Manufacturers have no responsibilities for the problems which are led by misoperations Follow all warnings and instructions in the manual as well as marked on the product Don t touch the thermal print head with your hand at any moment to avoid the thermal head damaged Be careful the manual cutter when you are installing the paper Unplug this product from the power outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Please don t use the printer near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to you or the product Slots and opening on the cabinet and the back or bottom are provided for ventilation To ensure reliable operation of the product and to protect
26. code UPC A UPC E EAN 13 EAN 8 Bar code CODE39 CODE128 ITF 25 CODABAR Two dimension code PDF417 QR CODE Input voltage 100 240V AC Powersupply N Frequency 50Hz 60Hz Output voltage 24V DC Se Current 2 5 A 31 TP820 User s Manual Temperature 5 40 C Environmental Operating environment i ry 20 RH 80 RH No condensation conditions Temperature 40 55 C orage environmen 9 Humidity X9396RH 40 C No condensation Weight Approx 2Kg Noise lt 38 dB A ISO7779 standard Physical dimensions 145 mm Width x 200 mm Depth x 145 mm Height D Operation 40 W Max 180 W Standby 3 2 W Power Note Only when the product doesn t connect any power supply can it consume zero energy 0 PC437 1 PC932 2 PC850 3 PC860 Portuguese 4 PC863 Canadian 5 PC865 Nordic 10 Iran 15 Iranll 16 PC1252 17 PC866 18 PC852 19 Code page PC858 20 Thai KU42 21 Thai TIS11 22 PC1256 Arabic 26 Thai TIS18 2T Vietnam 28 PC864 Arabic 29 PC737 Greek 32 PC1253 Greek 60 PC855 Cyrillic 61 PC857 Turkish 62 Hebrew 70 Thai 74 PC3840 Russian 79 PC1254 Turkish 255 Thai Control panel The control panel consists of one key and three indicator lights Paper type Thermal roll paper Wireless disturb Grade B Caution In order to ensure the use life of printer strictly prohibit printing full
27. computer with the USB interface cable and then turn on both the printer and the computer make sure the printer is in normal working condition double click WiFiConfig exe in the driver CD The software interface is as follows 15 TP820 User s Manual Wi Fi Config xj Select a printer MMNNNNNNNNNNE Refresh m Internal Control Enter setup mode Load Baudrate z Flaw control Network WLAN type Pe SSID Security ba Key F Use DHCP Printer IP Subnet mask Printer Port 0 9100 is recommended can be partial IP Save Remote IP Recover default Press F1 to get help Explanation Item Explanation Note Select a printer Select the printer model in the list Refresh Refresh the printer model Enter setup mode Enter setup mode Enter setup mode again Note If the printer has entered setup mode please don t click Load Load the current Wi Fi parameter Baudrate to change Set the serial baudrate This parameter setting usually does not need WLAN type Select the WLAN type with AP dispense with AP or OFF With AP Select infra through router to connect network communicate with printer directly OFF Select the printer Wi Fi interface off Dispense with AP Select ad hoc wireless network card can SSID Network name between characters router s network name with the
28. ct the respective model click Next 6 Follow the guide click Next gradually till the installation is finished The installing steps for Windows 98 are as follows 1 The installing steps with a parallel cable or a serial cable 1 Click Start Settings Printers 2 Click Add Printer then a window of Add Printer Wizard pops up click Next then please read the select guide carefully such as select Local printer in the Local or Network Printer window then click Next 3 A window of Click the manufacturer and model of your printer pops up click Have Disk please click Browse select the path as follow CD ROM Driver WIN98 WINME then click OK 4 A window of Install From Disk pops up click OK return to a window of Add Printer then click Next 5 A window of Printer port pops up select Available ports such as select LPT1 Printer Port click Next and then show the printers name If the system is not installed by other printer driver process the printer is treated as default printer by the application process of Window98 environment click Next Otherwise according to prompt choose the printer is default Yes click Next choose Yes recommended click Finish A window of Printer test page completed pops up click Yes 6 The printer driver process is installed successfully 2 The installing steps with an USB cable No
29. default horizontal or vertical unit is selected Select cut mode and cut paper GSV Format ASCII Decimal Hex Description GS V 29 86 1D 56 m n n m n There is only one cut mode can be selected if the cutter can only realize one cut type m 0 48 No n parameter Executes a full cut m 1 49 No n parameter Executes a partial cut with one point left in the middle 48 TP820 User s Manual m 6 n 0 255 Feed paper to n horizontal or vertical motion unit and executes a full cut m 66 n 0 255 Feed paper to n horizontal or vertical motion unit and executes a partial cut GSW Format ASCII Decimal Hex Description GS W 29 87 1D 57 nL nL nL nH nH nH Set print area width Set the print area width to nL nH 256 horizontal or vertical motion unit nL nH 0 255 Horizontal or vertical motion units are specified by GS P GSf Format ASCII Decimal Hex Description GS f 29 102 1D 66 Select the HRI character font Select the HRI character when printing a bar code using n as follows n 0 48 Selects character A 12 24 n 1 49 Selects character B 8 16 GSh Set bar code height Format ASCII GS h n Decimal 29 104 n Hex 1D 68 Description Set the height of the bar code to n dots n 0 255 GSk Print bar code Format ASCII GS k m d dk NUL Decimal 29 107 m d1 dk 0 Hex 1D 6B m d1 dk 00 7 ASCII GS k m n d1 dn D
30. e 2 3 Parallel Interface Figure 2 3 Connecting the parallel cable 2 Connect the other end of the cable to the computer Tighten the screws 2 3 3 Connecting the USB Cable 1 Plug the USB cable A end flat shape into the computer s USB interface 2 Plug the USB cable B end square shape into the printer s USB interface as shown in Figure 2 4 Note Please don t impact the plug after connecting USB cable Figure 2 4 Connecting the USB cable 2 3 4 Connecting the Serial Cable 1 Make sure the computer and the printer are both turned off connect the serial cable to the connector of the printer Tighten the screws as shown in Figure 2 5 TP820 User s Manual NAZA Serial Interface Si Serial Cable Figure 2 5 Connecting the serial cable 2 Connect the other end of the cable to the computer s serial interface and tighten the screws 2 3 5 Connecting the Ethernet Cable 1 Plug the crystal end of the Ethernet cable RJ 45 into the printer s Ethernet interface as shown in Figure 2 6 2 Plug the other end of the Ethernet cable into the LAN s entrance Ethernet Cable Ethernet Interface Figure 2 6 Connecting the Ethernet cable Note Please refer to the user s manual for the detailed instructions of network settings 2 4 Connecting the Power Cord 1 Make sure the printer is turned off O mark on the power switch is pressed down 2 Make sure the v
31. e you defined yL yH specifies yL yH 256 bytes in the vertical direction for the NV bit image you defined d specifies the definition data for the NV bit image column format 46 TP820 User s Manual GS BEL n1 n2 Beep for appointment Format ASCII GS BEL n1 n2 n3 Decimal 29 7 n1 n2 n3 Hex 1D 07 n1 n2 n3 Description N1 specifies the beeping times n2 specifies the length of beeping time and n3 specifies the length of intermission time The unit of n1 n2 is 0 1 second GS Select Character size Format ASCII GS n Decimal 29 33 n Hex 1D 21 n Description n 0 7 16 23 32 39 48 55 64 71 80 87 96 103 112 119 Selects the character height vertical number of times normal font size using bitsO to bits3 and selects the character width horizontal number of times normal size using bits4 to bits7 GS Define downloaded bit image Format ASCII GS KR n1 n2 d1 dk Decimal 29 42 n1 n2 d1 dk Hex 1D 2A n1 n2 d1 dk Description Define the downloaded bit image in the downloaded graphic area n1 1 48 n2 1 255 n1xn2 1200 k n1 n2x8 d specifies the bit image data n1x8 dots in the horizontal direction and n2x8 dots in the vertical direction The downloaded bit image is available till printer is powered off or reset The format of bit image is shown below n1x8 High Bit dn2x2 1 r SE dn2x2 2 A Low Bit dn2x2x8 GS Print downloaded bit image Format ASCII GS n Decimal 29 47 n Hex 1D 2F n
32. ecimal 29 107 m n d1 dn Hex 1D 6B m n d1 dn when m gt 64 m Bar code type Amount of data The range of k character Character code 0 UPC A Fixed 11sks12 0 9 48sds57 1 UPC E Fixed 11sks12 0 9 48sds57 2 EAN13 Fixed 12xks13 0 9 48sds57 3 EAN8 Fixed 7sks8 0 9 48sds57 4 CODE39 Can be changed 1Sk 0 9 A Z SP 48SdS57 48 lt d lt 57 d 32 36 37 43 45 46 stat stop 47 d 42 stat stop 65 UPC A Fixed 11sns1 0 9 48sds57 66 UPC E Fixed 11sns1 0 9 48sds57 49 TP820 User s Manual 67 EAN13 Fixed 12xns13 0 9 48xds57 68 EAN8 Fixed 7sns8 0 9 48xds57 69 CODE39 Can be changed 1xn 255 0 9 A Z SP 48xds57 48sds57 96 d 32 36 37 43 45 46 star stop 47 d 42 stat character 70 ITF Can be changed 1xn 255 0 9 48xds57 Even 71 CODABAR Can be changed 1xn 255 O 9 AD D 48Sds57 65xds68 36 NAE C 43 45 46 47 58 73 CODE128 Can be changed 2xn 255 NUL SP 0xds127 7FH GS v0 Print raster bit image Format ASCII GS v O m xL xH yL yH di dk Decimal 29 118 48 m xL xH yL yH di dk Hex 1D 76 30 m xL xH yL yH di dk Description Print a raster bit image using the mode specified by m as follows m 0 48 normal m 1 49 double width m 2 50 double height m 3 51 quadruple XL xH yL yH 0 255 XL XH specifies xL xH 256 bytes in horizontal direction for the bit image YL yH
33. ed with an auto cutter which has two options for the consumer to select partial cutter can only cut the paper with one point left while full cutter cuts the paper fully Interface TP820 series products are configured with a cash drawer interface you can choose one of the following data interfaces when purchasing this product Model Interface TP820 Parallel interface TP820U USB interface TP820US USB interface Serial interface TP820UE USB interface Ethernet interface TP820UB USB interface Bluetooth TP820UW USB interface Wi Fi Note Please contact the local dealer to change the interface with added expense if needed 1 3 Main Parts of the Printer Power Indicator Upper Cover Error Indicator Cover open Button Paper out Indicator Manual Cutter FEED Key Power Switch Front Cover Figure 1 1 Main parts of the printer TP820 User s Manual Data Interface Cash Drawer Interface Power Supply Inlet Figure 1 2 Back interfaces of the printer Note According to the specific interface standards TP820 User s Manual Chapter 2 Installing the Printer 2 1 Unpacking and Checking Check the following items in the package if any of these items is missing please contact your dealer Power Cord Interface Cable Driver CD Including User s Manual and Driver AC Adapter Facility User s Guide Figure 2 1 Packing list 2 2 Removing the Protective Materials 1
34. epresent the parallel 5 DATA4 IN data from the first bit to the eight 1 means high 6 DATAS IN level while 0 means low level 7 DATA6 IN 8 DATA7 IN 9 DATA8 IN 10 IACK OUT Acknowledge signal Low level means that printer is ready for receiving data 11 BUSY OUT High level means printer is too busy to receive data 12 PE OUT High level means that paper is out 13 SEL OUT High level with the pull up resistor 32 ERR OUT Low level means the printer is in error state 14 15 17 18 34 36 NC NC 16 19 30 33 GND GND 0 level in logic Note IN means input to the printer OUT means output from printer The signal logical level is TTL level Relative signal is shown as Figure 5 3 BUSY f ACK DATA STB Figure 5 3 Timing signal in parallel interface 33 TP820 User s Manual 5 2 3 USB Interface USB interface is 2 0 Full Speed version Contact Number Signal Name Typical Wiring Assignment 1 VBUS Red 2 D White 3 D Green 4 GND Black Figure 5 4 USB interface 5 2 4 Serial Interface TP820 printers serial interface is compatible with RS 232C protocol supporting RTS CTS and XON XOFF handshaking protocol Its connector is a DB 9 type connector and each pin s definitions are shown as Figure 5 5 Figure 5 5 Sequence numbers of Serial connector Table A 3 Pin assignments of the serial interface Pin Number
35. er WLAN type Select the network mode Through hotspot connect the network with router mode select With AP Wireless network card communicates with the printer directly select Dispense with AP Do not need the Wi Fi printing function select OFF SSID SSID is the corresponding network name When WLAN type is selected to With AP network name and the router network name should be the same when WLAN type is selected to Dispense with AP network name and the wireless network card name should be the same Security Select the security mode of the selected network Key Enter the key of the selected network When Security is selected to None you do not need 17 TP820 User s Manual to enter key 6 Set the printer IP parameters Please set the corresponding printer IP parameters according to the actual network circumstances The detail information please enquire the network administer Note Dynamic assign IP is uncertainty it is easy lead to unsuccessful communication because of IP mismatching so we don t suggest using dynamic assignment IP address and subnet mask should obey the assignment rule of the local LAN Use DHCP Select to use dynamic IP assignment or not When select Use DHCP the IP parameters would be invalid Please ensure there it DHCP server in the network firstly or else the printer would not achieve the valid IP address Do not select Use DHCP you should specify static address
36. essing until ERROR indicator blinks one more time with a beep in about one second At this time turn off the printer and the function takes effect 3 5 Setting Slip Stitch Slip Stitch Cap ll Cnr Slip Stitch 7f When Plugging Into When Pulling Out xis Figure 3 2 Setting slip stitch If needed Slip Stitch is used to upgrade printer firmware or it should be closed in normal working condition When to upgrade pull out the Slip Stitch Cap after the printer is turned off and then holding down FEED key while turning on the printer again the ERROR and PAPER OUT indicators blinking once at the same time which denotes that the printer enters into the online upgrade mode Loosen the key and then use the computer software equipped with the printer to upgrade Turn off the printer after finishing upgrading plug Slip Stitch Cap and then the printer can be working normally Note Do not change the Slip Stitch without any permission of the factory or the printer can not work 3 6 Online aptitude Parameter Settings TP820 supports the function of online aptitude parameter settings which can be set in the PC with the driver installed in The parameter settings of serial interface can be modified in the driver s property page As the figure shown below The concrete setting steps are shown as follows 1 Make sure that the computer and the printer are connected with a cable and both the computer and the printer are tur
37. if the printer is working properly If the printer printouts the self test content normally it denotes that there is nothing wrong with the printer except for the interface which connecting to the computer Otherwise the printer should be repaired Hold down the FEED key and turn on the power switch while the printer cover is closed the ERROR indicator blinks once with two beeps if beeper is installed in the printer loosen the key then the printer will print out self test information such as the software version update date and interface etc 26 TP820 User s Manual 3 3 Hex Dump Printing This function allows you to check whether the connection between the printer and the computer or terminal device works properly or not The method is that holding down FEED key while turning on the printer the ERROR indicator blinks once with two beeps Go on holding the button for about one second and then loosen it after the ERROR indicator light blinks once again with a beep Turn off the printer when you want to exit this print mode 3 4 Restoring Factory Printer Settings The function is to clear the settings stored in the printer and to restore the factory settings for correlative parameters The method is that holding down FEED key while turning on the printer the ERROR indicator blinks once with beeping twice at the same time Do not loosen the button until the ERROR indicator blinks once with beeping once in about one second Keep on pr
38. iption n 0 48 turn off the Chinese character underline mode n 1 49 turn one dot the thick underline of Chinese character mode on n 2 50 turn two dots the thick underline of Chinese character mode on Underline mode is ignored if 90 clockwise rotation is turned on at the same time FS Cancel Chinese language mode Format ASCII FS Decimal 28 46 Hex 1C 2E Description In this mode No Chinese character printed FS 2 Define user define Chinese characters Format ASCII FS 2 c1 c2 di d72 Decimal 28 50 c1 c2 di d72 Hex 1C 32 c1 c2 di d72 Description c1 fe a1 lt c2 lt fe 0x ds255 c1 specified the first byte of the character code c2 specified the second byte of the character code Data dk defined from up to down 3 bytes one column and from left to right 24 columns 45 TP820 User s Manual FSS Set Chinese character spacing Format ASCII FS S n1 n2 Decimal 28 83 n1 n2 Hex 1C 53 n1 n2 Description 0 lt n1 lt 255 0 lt n2 lt 255 Set the character left side spacing to n1 horizontal or vertical motion unit right side spacing to n2 horizontal or vertical motion unit Horizontal or vertical motion unit is specified by GS P command FSW Turn quadruple size mode on off for Chinese character Format ASCII FS W n Decimal 28 87 n Hex 1C 57 n Description 0sns255 When the LSB of n is 0 turn off the quadruple size mode When the LSB of n is 1 turn on the quadruple size mode FSpn
39. l 8 Return to Additional Port Information Required click Next 9 A window of Completing the Add Standard TCP IP Printer Port Wizard pops up click Finish 10 In the selection of Manufacturers Printers click Have Disk and then click Next 11 A window of Install From Disk pops up Please according to the operating system environment such as Windows 2000 XP Vista Win7 operating system you should select the path as follows CD ROM Driver WIN2000 XP Vista Win7 click Open then click OK to return to the window of Install Printer Software select the respective model click Next 12 Follow the direct click next gradually till the installation is finish At this time printer network driver is installed completely 2 Upgrade install printer network driver setting driver s network port If PC has installed the printer s driver set driver s network port to carry out network printing The concrete steps are shown below 1 Click Start Settings Select Printers 2 Right click TP820 driver click Properties on the window popping up 3 A window of Properties pops up click Ports and Add Ports 21 TP820 User s Manual e TP820 Properties 2 xj Security Device Settings Printer Settings General Sharing Ports Advanced Sy e TP820 Print to the following port s Documents will print to the first free checked port Printer Port l
40. m Print NV bit image Format ASCII FS p n m Decimal 28 112 n Hex 1C 70 n m 3 Description 1 lt n lt 64 m 0 1 2 3 48 49 50 51 Prints the NV bit image n using the mode specified by m m 0 48 Normal mode m 1 49 Double width mode m 2 50 Double height mode m 3 51 Quadruple mode FS qn Define the NV bit image Format ASCI FS q n xLxH yL yH d1 d2 dk 1 xL xH yL yH d1 d2 dk Decimal 28 113 n xLxH yL yH d1 d2 dk 1 xL xH yL yH d1 d2 dk Hex 1C 71 n xLxH yL yH d1 d2 dk 1 xL xH yL yH d1 d2 dk Description 1 lt n lt 64 xH 0 O0sxLs72 yH 0 OsyLs30 k xL xH 256 yL yH 256 8 The command can define 64 bit images at the same time All NV images preciously defined are canceled when new bit image defined When this command processing ERROR indicator will be on for a period time then the PAPER OUT indicator and ERROR indicator will be both on and the printer resets No more other data or commands followed this command or may cause data lost or printing mess The NV image data will be stored in the printer even which is powered off and will not lose till this command reprocessed Excessive use of this function may cause the NV memory damaged As a guideline the command should not be processed more than 10 times per day The whole command including the bit image data should less than 128K bytes 1M bits XL xL specifies xL xH 256 bytes in the horizontal direction for the NV bit imag
41. mat ASCII ESC J n Decimal 27 74 Hex 1B 4A Description Print the data in print buffer and feed the paper n horizontal or vertical motion unit inches n 0 255 Horizontal or vertical motion unit are specified by GS P command ESCM Select character font Format ASCII ESC M n Decimal 27 77 n Hex 1B 4D n Description n 0 48 Character A 12 24 is selected n 1 49 Character B 8 16 is selected ESCR Select the international character set Format ASCII ESC R n Decimal 27 82 n Hex 1B 52 n Description Select the international character set according the value of n as shown in the follow 0 USA 1 France 2 Germany 3 U K 4 Denmark 5 Sweden 6 Italy 7 Spain 8 Japan 9 Norway 10 Denmark II 11 Spain II 12 Latin America 13 Korea 42 TP820 User s Manual ESCV Turn 90 clockwise rotation mode on off Format ASCII ESC V n Decimal 27 86 n Hex 1B 56 n Description n 0 48 Turn off 90 clockwise rotation mode n 1 49 Turn on 90 clockwise rotation mode No 90 clockwise rotation for underline in underline mode ESC Set relative print position Format ASCII ESC nL nH Decimal 27 92 nL nH Hex 1B 5C nL nH Description Set the print position at nL nH 256 horizontal or vertical motion unit inches from current position nL nH 0 255 Horizontal or vertical motion unit is specified by GS P command ESCan Select justification Format ASCII ESC a n Decimal 27 97 n Hex 1B 61 n Description
42. mplies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment Such modifications could void the user s authority to operate the equipment Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power cord or plug is damaged or frayed TP820 User s Manual b If liquid has been spilt into the product c Ifthe product has been exposed to rain or water d Ifthe product does not operate normally when the operating instructions are followed e Ifthe product has been dropped or the cabinet has been damaged f Ifthe product exhibits a distinct change in performance it indicates a need for service Warning In order to ensure the printer life strictly prohibit printing full line full black exceeding 2 CM Notice The contents of this manual are subject to change without notice All the parts of the printer can be recycled When it is abandoned we can call it back freely Please contact us when you abandon it TP820 User s Manual Table of Contents DG CU ANG soe essa ETE i Important Safety Instructions baak cece ee ee REENEN ENEE eee
43. ned on the printer should be in normal working condition as well 2 Click Start Settings Printers 3 Right click TP820 select Properties 4 Click Printer settings in the property page 27 TP820 User s Manual General Sharing Ports Advanced Security Device Settings Printer Settings Printer Setting Menu Select Printer Setting Class serial port settings Reset All serial port baud rate before take effect you Default 9600 BPS 19200 BPS 38400 BPS 57600 BPS 115200 BPS Set All Set Current Cancel Apply 5 Check whether the selected port in the Ports is matched with the port which connecting to the printer in practical Return to Printer Settings page layout the list in the left are the items you want to set and the right are the item s parameters If you only want to change one item click Set Current or if you want to change multiple items click Set All after having set all items The settings are saved with the printer beeping once Note The parameter settings shown in the Printer Settings are not the current parameter of the printer 6 After finishing settings click OK exit the Properties window 7 Reboot the printer 28 TP820 User s Manual Chapter 4 Installing and Replacing the Roll Paper The printer can install the paper conveniently which should be 80mm wide How to deal with the paper will be explained in
44. nt port as the outgoing port and the installation is finish Note Every Bluetooth device has its own address Please reinstall it when replacing the Bluetooth device 2 7 Ethernet Settings Please use TP820 network setting software NetFinder to set the IP address for TP820 Ethernet interface network printers which can be found in the CD Caution The network printing function needs the operation system of Windows2000 or above 2 7 1 Connecting Printer Power on the printer connect with the Ethernet cable which has been connected to LAN and look into the information of Ethernet LED indicator to ensure the printer has entered into the normal connection Yellow LED Green LED Description ON Blink Connecting to network OFF OFF Not connecting to network 2 7 2 Setting IP Address 1 Run NetFinder Software Double click NetFinder exe in the PC which connects the printer in the same LAN The figure of the software is shown as follows 12 TP820 User s Manual Nethinder Exit Search Assign IP Button description Exit Exit from the software Search Search printers in the same LAN Assign IP Modify the IP address and other settings for the specified printer 2 Search printer Click Search button in the main interface the dialog box appearing will begin searching automatically and show appearance listing a printer in the main interface if found The time is counting down in
45. oltage of the electrical outlet matches that of the AC adapter 3 Plug the AC adapter to the printer s power supply inlet 4 Plug one end of power cord into the AC adapter and then plug the other of power cord into the grounded electrical outlet Note 1 If the rated voltage doesn t match the outlet voltage contact your dealer for assistance Do not plug in the power cord 2 Please use the electrical outlet connecting the ground properly 3 Please use original AC adapter only Manufacturer will not honor warranty when using unauthorized AC adapter TP820 User s Manual Power Supply Inlet AC Adapter Power Cord Figure 2 7 Connecting the AC adapter 2 5 Installing the Print Driver and Selecting the Cutter You should setup the printer driver in Windows before using the TP820 printer Please use the cable to connect computer with printer then turn on the computer and the printer put the driver CD into the CD ROM Install driver by the following ways Auto install way Double click the file Setup exe in the driver disc install driver by the following direct Note Auto install way needs the operating system of Windows 2000 or above Hand operated installing way Note The hand operated installing ways of serial interface and parallel interface are the same 1 The installing steps of parallel interface for Windows 2000 XP Vista are as follows 1 Click Start Settings Select Printers
46. one kind of cut methods TP820 User s Manual S TP820 Properties WS 3 xl Security Device Settings Printer Settings med 1 sero DEE ts EI TP820 Layout Paper Quality Tray Selection Location Full cut Comment Automatically Select Partial cut Full cut Paper Source No feed r Features Color No Double sided No Staple No Speed Unknown Maximum resolution 203 dpi LER Advanced Cancel Apply 2 6 Installing Bluetooth Interface Driver Note Select to install this driver according to the chosen model 1 Choose the appropriate Bluetooth adapter the operation system is Window XP or above which with Bluetooth adapter driver 2 Turn on the printer search Bluetooth device in Window XP system and click Add TP820 User s Manual Bluetooth Devices Devices Options COM Ports Hardware 3 Tick off the option of My device is set up and ready to be found Click Next to continue Add Bluetooth Device Wizard Welcome to the Add Bluetooth Device Wizard Before proceeding refer to the Bluetooth section of the device documentation Then set up your device so that your computer can find it Tum it on Make it discoverable visible Give it a name optional Press the button on the bottom of the device keyboards and mice only g Addonly Bluetooth devices that you trust 10 TP820 User s Manual 4 Select the
47. r Format ASCII BEL Decimal 7 Hex 07 Description Active the printer buzzer HT Horizontal tab Format ASCII HT Decimal 9 Hex O9 Description Move the print position to the next horizontal tab position LF Print and line feed Format ASCII LF Decimal 10 Hex OA Description Print the data in the print buffer and feed one line based on the current line spacing FF Print and Feed to next black mark position Format ASCII FF Decimal 12 Hex OC Description Print the data in the print buffer and feeds paper to the print starting position on the next black mark position when black mark takes effect DLE EOT n Real time status transmission Format ASCI DLE EOT n Decimal 16 4 Hex 10 04 n 2 Description 38 TP820 User s Manual Transmit the selected printer status according to the specified parameter n in serial interface 1 lt n lt 4 this instruction is still valid even thought in error or off line status n 1 Transmit print status n 2 Transmit off line status n 3 Transmit error status n 4 Transmit paper roll sensor status ESC BEL n1 n2 Beep for appointment Format ASCII ESC BEL n1 n2 n3 Decimal 27 7 n1 n2 n3 Hex 1B 07 n1 n2 n3 Description N1 specifies the length of beeping time n2 specifies the length of intermission time and n3 is the beeping times The unit of n1 and n2 is 100 milliseconds ESC SP Set right side character spacing Format ASCII ESC SP n Decimal 27 32 Hex 1B 20
48. r again ON ON Paper out Load the paper again BLINK OFF Print head overheated B codd OUR 6 3 Auto Cutter Jammed or Error When the auto cutter is jammed by paper please open the upper cover of the printer and take out the jammed paper If the upper cover can not be opened as well as the auto cutter still can not return to the normal position after the printer is restarted please pull out the front cover which locates above the auto cutter to expose the auto cutter Then turn the gear in the arrow direction If the gear can t be moved in the arrow direction don t force it please turn it in the reverse direction until the auto cutter returns to the normal position As shown in Figure 6 1 36 TP820 User s Manual Upper cover If cutter jams turn the gear in the arrow direction If the gear can t be moved any further turn it in the reverse direction until the cutter returns to the normal position Auto cutter Figure 6 1 Adjust the auto cutter by hand 297 TP820 User s Manual Chapter 7 Control Commands 7 1 General The commands TP820 supplies are based on ESC POS The format described as following Command Function Format ASCII Indicates the ASCII equivalents Decimal Indicates the decimal equivalents Hex Written in hexadecimal code Description The function and using instruction of that command Example Some examples are listed for easier understanding 7 2 Explanation of Terms BEL Beepe
49. rinter Press F1 to get help Press F1 to get the help information 2 8 2 Set Wi Fi Parameters Note 1 You should use the USB interface cable to connect the printer and computer before configuring Wi Fi parameters and run the WiFiConfig software 2 Configuring Wi Fi parameters should in the setup mode besides recover the default setting 3 You should make sure the printer is in normal working condition before running the WiFiConfig software The detail parameter configuration instruction and cautions please refer to the Help of WiFiConfig exe Press F1 to pop up the Help instruction when running that software 1 Connect the printer and the computer with a USB cable and then turn on both the printer and the computer run the WiFiConfig software 2 Check if the corresponding printer model is in the list of Select a printer if no please click Refresh select the corresponding printer model after it appears 3 Click Enter setup mode it would pop up a Success dialog box when it enters the mode successfully After entering setup mode printer could not receive print data and you should restart the printer before printing 4 Click Load the printer would load the current Wi Fi setting 5 Sets the network communication parameters Please set the corresponding network communication parameters according to the actual network circumstances The detailed information please enquire the network administ
50. rinter Run the WiFiConfig Software sanna000snennnnnnenoenennnnnnnnnenennnnnnnnnenennnnn 15 2 8 2 Set WI FI Parameters ei ee ud edu pa dle ree de i eed et e uns 17 2 8 3 Checking Wi Fi Parameters isses esses eese nennen nnns nnn anas tn nnns theta snnt anna 18 2 8 4 Recover the Default Setting sessi seien nnne nnne nnne nennen rennen 18 2 9 Installing Printer Network Driver 19 Chapter 3 Control ETIN 26 3 1 Control Panel 4 sie tie ert Gee Wong EE OG ies oe EPA crea 26 3 letdneicatOr light atest otis teo ae cH ee beg ope b pee denen 26 9 EE 26 3 2 Self Printinga i tate pred sia tte De te o ann eden ote t dete puo As 26 3 3 Hex Dump Ni le lu Le EE 27 3 4 Restoring Factory Printer Settings ssssssssssssssssessseeeenee ennemi nn nnnm nnne enn nnn 27 Ener EE 27 3 6 Online aptitude Parameter Settings sss ener enne 27 Chapter 4 Installing and Replacing the Roll Paper eeeeeeeenenn nnnm 29 4 1 Paper Installation Gens 29 Chapter 5 Specification ecrire errare ne trrene epus annot Es e Enea nda Sa aae anna lanua na a oa Rua adn nde Dru 31 51 General eor lU Ie EE 31 TP820 User s Manual 5 2 Interface Specifications iiaeie eenia aE ener NE nennen rernm n nnn nennen nennen nn neni 32 5 2 1 Cash Drawer Interface te T erac eere vis p do e ere ene ep o E e edo ete 32 522 Parallel Interface 1 S e eer ede e d n e
51. rinter is well away from heaters and other sources of extreme heat and the surrounding area is clean dry and free of dust Cleaning paper holder and thermal print head periodically is the main task of maintaining the printer We will talk with this problem in this section It is noted that make sure to turn off the printer before maintenance Printer Cleaning Dirt and dust do the most damage to the printer Clean the paper in the printer and accumulated dirt in the thermal head despite the outer case of the printer prevents greater part of dust from invading Clean Printer Case Remove the dirt on the printer case with clean soft cloth and take out the paper pieces with a nipper Attention Be careful not to scratch the printer parts when cleaning Clean the printer periodically according to the prescription as follows Periodically cleaning Once every 6 months or 300 working hours Cleaning tool Dry cloth Soft cloth if metal parts 6 2 Error Message on the Control Panel When the malfunction occurs the printer will be off line and give an alarm through indicator lights You can make out different malfunctions through the Table A 4 shown below Table A 4 Error message on the control panel Error indicator PAPER OUT indicator Malfunction Solution BLINK FAST OFF Auto cutter error Reposit the auto cutter ON OFF Upper cover is open Close the cover tightly OFF BLINK Paper is about to end Load the pape
52. spacing Format ASCII ESC 2 Decimal 27 50 Hex 1B 32 Description Set the line spacing to 1 6 inch ESC 3 Format ASCII ESC 3 Decimal 27 51 Hex 1B 33 Description Set the line spacing to n vertical or horizontal motion unit n 0 255 The line spacing of TP820 printer is the n vertical minimum unit The vertical or horizontal motion units are specified by GS P Command ESC Format ASCII ESC Decimal 27 61 Hex 1B 3D Description The Last bit of n is 0 printer disable The Last bit of n is 1 printer enable ESC Format ASCII ESC Decimal 27 63 Hex 1B 3F Description Cancel the character specified by n n 32 126 41 Set line spacing as n 203 inch Select peripheral device Cancel user define character TP820 User s Manual ESC Initialize printer Format ASCII ESC Decimal 27 64 Hex 1B 40 Description Initialize the printer to the state when the printer was turn on ESC D Set horizontal tab position Format ASCI ESC D nfl nk NUL Decimal 27 68 n1 nk NUL Hex 1B 44 ni nk NUL Description Set the horizontal tab position to the column specified by nk from the beginning of the line n 0 255 k 0 32 ESCE Turn emphasized mode on off Format ASCII ESC E n Decimal 27 69 n Hex 1B 45 n Description When the last bit LSB of the n is 0 the emphasized mode is turned off When LSB of the n is 1 the emphasized mode is turned on ESC J Print and feed paper For
53. specifies yL yH 256 dots in vertical direction for the image k xL xH 256 yL yH 256 indicates the number of bit image data GS w Set barcode width Format ASCI GS w n Decimal 29 119 n Hex 1D 77 Description Set the horizontal size of barcode 2 lt n lt 6 50 TP820 User s Manual Appendix Commands List Here lists the commands supported in the printer in alphabetical order Control commands Functions BEL Beeper HT Horizontal tab LF Print and line feed FF Print and Feed paper to next black mark position DLE EOT Real time status transmission ESC BEL Beep for appointment ESC SP Set right side character spacing ESC Set print mode ESC Set absolute print position ESC Select cancel user defined character set ESC amp Define user define characters ESC Select bit image mode ESC Turn underline mode on off ESC 2 Select default line spacing ESC 3 Set line spacing ESC Select peripheral device ESC Cancel user define character ESC Initialize printer ESC D Set horizontal tab position ESC E Turn emphasized mode on off ESC J Print and feed paper ESC M Select character font ESC R Select the international character set ESC V Turn 90 clockwise rotation mode on off ESC Set relative print position ESC a Select justification ESC c3 Select paper end sensor ESC c4 Select paper sensor to stop printing ESC ch
54. ss 0 065 0 15mm Inner diameter of paper shaft 012 mm Suggestion Outer diameter of paper shaft 018 mm Character set ASCII 13 international character sets Line spacing 1 6 inch or programmable in 1 203 inch increments Interface Cash drawer interface and data interface Parallel interface USB interface USB interface Serial interface USB interface Ethernet interface USB interface Bluetooth and USB interface Wi Fi Cash drawer interface RJ 11 DC24V 1A Parallel interface Centronics USB interface 2 0 Full Speed USB interface Serial interface 2 0 Full Speed RS 232C DB9 USB interface Ethernet interface 2 0 Full Speed 10 100Base T USB interface Bluetooth 2 0 Full Speed 2 0 2 1 EDR USB interface Wi Fi 2 0 Full Speed 802 11b g n Note Only one of the data interfaces is supplied when leaving the factory According to the specific interface standards Special function Automatic cutter Online parameter settings Online software upgrade Buffer memory 4 MB Control command ESC POS Emulation Character printing command Support ANK characters user define characters and enlarge Chinese characters 1 8 times printing can adjust character line spacing Dot image printing command Support different densities dot images and downloading image printing can save NV bitmap without electricity Can save LOGO for long Linear bar
55. t Name Ip 92 168 0 240 lt Back Cancel 6 A window of Additional Port Information Required pops up select Custom in the Device Type then click Settings Add Standard TCP IP Printer Port Wizard EN xj Additional Port Information Required The device could not be identified The device is not found on the network Be sure that 1 The device is tumed on 2 The network is connected 3 The device is properly configured 4 The address on the previous page is correct If vou think the address is not correct click Back to return to the previous page Then correct the address and perfom another search on the network If you are sure the address is correct select the device type below m Device Type C Standard Generic Network Card Custom lt Back Next gt Cancel 7 A window of Port Settings pops up Affirm that Port name and Printer name or IP address are correct Protocol is RAW and Port Number is 9100 click OK 20 TP820 User s Manual Configure Standard TCP IP Port Monitor q 2 x Port Settings Port Name Ia 32 168 0 240 Printer Name or IP Address fi 92 168 0 240 m Protocol Raw C LPR Raw Settings Port Number 9100 LPR Settings Queue Name RT LPR Byte Counting Enabled T SNMP Status Enabled Community Name Public SNMP Device Index Cance
56. te 1 As the system of Windows 98 ME doesn t have integrated USB driver control please install USB driver before using USB interface printing Then install USB printer driver 2 If it has installed the USB driver please install the USB printer driver directly as the following steps USB driver installing steps 1 Connect an USB cable and turn on the printer 2 After the computer find out new hardware and finish searching a window of Add New Hardware En TP820 User s Manual Wizard pops up click Next 3 A window of Add New Hardware Wizard Windows operation pops up choose Search the best driver for the device recommended click Next 4 A window of Search for new drivers pops up check Specify a location click Browse select the path as follows CD ROM Driver WIN98 WINME X USBdriver then click OK 5 Return to a window of Search for new drivers click Next a window of Windows driver file search for the device pops up click Next 6 After the system finishing installing the file automatically a window of USB Print Supported pops up click Finish 7 The printer USB driver process is installed successfully USB printer driver installing steps Click Start Settings Printers 2 Click Add Printer then a window of Add Printer Wizard pops up click Next 3 A window of Click the manufacturer and model of your printer pops
57. the parameters again Note Printer does not need to enter setup mode when recovering the default setting If the printer has entered into setup mode please restart the printer before recovering the default setting Connect the printer and the computer with a USB cable and then turn on both the printer and the computer and run the WiFiConfig software 2 Check if the corresponding printer model is in the list of Select a printer if no please click Refresh select the corresponding printer model after it appears 3 Click Recover default wait several seconds and a dialog box would pop up to denote the recovery is successful or not 4 After finishing recovering please restart the printer and set the Wi Fi parameters again 18 TP820 User s Manual 2 9 Installing Printer Network Driver The ways of installing network driver are classified into Newly install way and Upgrade install way according to whether the PC installs the printer driver or not If the printer driver hasn t been installed on the PC adopt newly install way whose steps are shown in Newly install printer network driver If the printer driver has been installed on the PC adopt Upgrade install way whose steps are shown in Upgrade install printer network driver 1 Newly install printer network driver 1 Click Start Settings Select Printers 2 Click Add printer then a window of Add Printer Wizard pops up click
58. wireless network card s network name The longest network name is 32 characters and there is no space When WLAN type with AP the network name is the same with the When WLAN type dispenses with AP the network name is the same Security Select the security mode Key Enter the corresponding key When Security is selected to None do not need to enter key Use DHCP Select to use dynamic IP assignment or not Note Dynamic IP assignment is uncertainty it is easy lead to unsuccessful communication because of IP mismatching 16 TP820 User s Manual so we don t suggest using dynamic assignment IP address of printer Wi Fi interface Note This IP address should not conflict with other network Printer IP devices If Use DHCP has been selected then this IP is invalid Subnet mask The subnet mask of printer Wi Fi interface Printer Port The printer port of printer Wi Fi interface It is suggested using 9100 The PC IP is which communicates with printer or a segment of the LAN Remote IP When filling in IP such as 192 168 0 1 PC is communicate with printer respectively When filling in segment such as 192 168 0 the PCs in this segment all can communicate with the printer Recover the default setting Recover default After recover the default setting you should set the Wi Fi parameters again Save Save the setting parameter After saving please reboot the p
59. y xk Hex 1B 26y c1 c2 x1 d1 d y x1 xk d1 d y xk Description Define the user define Characters from c1 to c2 y 3 32 lt c1 lt c2 lt 126 0x xx 12 Character A 12 24 0 lt x lt 9Q Character B 8 16 d 0 255 k c2 c1 1 y specifies the number of bytes in the vertical direction x specifies the number of dots in the horizontal direction d specifies the user define data ESC Select bit image mode Format ASCII ESC m n1 n2 d1 dk Decimal 27 42 m ni n2 d1 dk Hex 1B 2A m n1 n2 d1 dk Description Select the image mode with m n1 and n2 specify the number of dots The image data d1 dk m 0 1 32 33 n120 255 n2 0 3 d 0 255 k n1 256xn2 m 0 1 k n1 256xn2 x 3 m 32 33 The number of dots in horizontal direction is n1 256xn2 If the number dots exceed the max dot number in a line shown as below the excess data is ignored Vertical direction Horizontal direction m Mode Number of dots Dot density per STALL ei ee density max 0 ae 8 68DPI 101DPI 288 single density 1 8 dot 8 68DPI 203DPI 576 40 TP820 User s Manual double density 32 dicic ae 24 203DPI 101DPI 288 33 E donet 24 203DPI 203DPI 576 ESC Turn underline mode on off Format ASCII ESC Decimal 27 45 Hex 1B 2D n Description n 0 48 Turn underline mode off n 1 49 one dot thick underline mode on n 2 50 two dot thick underline mode on ESC2 Set default line
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