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1. SUPPORT INFORMATION SECTION 3 PROBLEM experience a bad sound quality during Skype calls CAUSE e You are probably behind a router which interferes with the sound e Another unit for instance a computer is using the Internet connection SOLUTION e In order to obtain better sound we recommend that you open the specific port shown under Settings gt Advanced gt Internet settings gt Skype ports to incoming TCP and or UDP traffic However on some routers you cannot configure incoming UDP traffic although you can still configure rerouting of ports with incoming TCP traffic If you are using several Skype clients on the same router you must make sure that they are not using the same Skype Port Free up bandwidth by ending other ongoing Internet traffic or get an Internet connection with more bandwidth I cannot send voicemails e You are not subscribing to this service You can buy SkypeOut at www Skype com Check if your voicemail is active via Service gt Voicemail Landline and mobile phones cannot call me via Skypeln e You are not subscribing to this service e You are out of Skype credits e People calling your Skypeln number do not wait long enough before they hang up You can buy Skypeln at www Skype com Check your status via Service gt Skypeln People calling you should allow the phone to ring at least five times before they hang up due to th
2. Select Back r Contacts 5 Press and to select Block 6 Press to block press again to unblock E Make and receive calls Dialling Dial editor 1 From the Idle screen type the phone number you want to call using the keypad alternatively press e to select the number from Contacts Options Clear P Select line 2 Press Y to select the line Dial on SkypeOut Dial on landline Select how to dial this mumier 3 Select the preferred line by pressing and Y or just pressing Y Dial on landine Select Back ADVANCED SETTINGS SECTION 2 SECTION 2 How to pre dial a Skype user Hi Skype 1 From the Idle screen hold down a for more than two seconds J SkypeName l2 30PM Menu Comacis C 2 Type the Skype name of the person you want to call Dominick 3 Press Y to call a Options Back Character map For keys 0 gt 9 multi tapping is possible Multi Tap Order KEY MULTI TAP ORDER 0 Space 0 1 lee lea 2 abc2eaaaadaac 3 def3e608 A AA 5 MEIE 6 MINOR TAO NRO OFO 7 prdins 7 6 8 UVAS UA LAU 9 wxyz9 PLEASE NOTE When in the text editor press _ R to see all special characters When in the text editor press a a to switch between lowercase uppercase and numerical entry ADVANCED SETTINGS SECTION 2 Speakerphone During a call you can switch be
3. 20 INSTALLATION AND BASIC FUNCTIONS SECTION 1 Search for Skype users To search for Skype users press to select Menu then COC 1 Use to go to Search select by pressing a Add Contact P Status Select Back 2 Use the keypad to enter the Skype name or full name name and press 0 Ja Opt ona Bach 3 Use or 3 to navigate and highlight a name from the list select by pressing ll ci s 145 1 S dominickME Domini dominic Botella dominichtaziol sib dominickjaribony dominick jardin Opivona Back hp Search 4 Use to highlight Add to contacts select by pressing y Search again Call Wie prolile viltet Back NOTES e Use a a to change to lower case upper case or numeric entry e Use R to input symbols from the symbol table e Other options available during a search include Search again Repeats the search Call Calls the selected name View profile Displays the selected name s profile e You can stop a search at any time by pressing 21 INSTALLATION AND BASIC FUNCTIONS SECTION 1 E Make and receive calls The procedures for making and receiving calls apply to any type of call Skype to Skype calls SkypeOut calls and Skypeln calls Furthermore you can use your phone for landline telephony Call a Skype contact To make a Skype call Hi Skype 1 Press e to select Contacts J Skype
4. ci Select Back Adjust the earpiece volume During a call just press Q 9 to increase or decrease the volume The setting will be retained after the call is terminated Mute the microphone During a call just press to mute the microphone Press again to unmute ADVANCED SETTINGS SECTION r Connect a headset Free your hands while talking connect an external headset The connector is of the mono type plug size 2 5mm Please note that not all headsets will be suitable Ask for a set with an impedance of 30 Ohms or higher NOTE e We recommend that you use the Jabra EarWave boom with a universal 2 5mm jack Jabra p n 100 73030000 50 Reset the phone and base To restore the DUALphone s factory settings you can reset the phone and base Please note though that all your personal settings will be lost 1 From the Idle screen press to enter the main menu J ShypeName 12 30PM Men Contacts CO 2 Press 9 and p to select Settings a Search E Services I Select Back 3 Press 9 and p to select Advanced Hanage blocked use Cordless settings Phone settings Information Selec Back Po Hdvanced 4 Press and to select Reset internet settings Firmware update Domi ADVANCED SETTINGS SECTION 2 E Contacts Your list of contacts contains all Skype users as well as all landline phone users that you have added There is a limit to the number of e
5. P Search br Settings 3 Press O and to select Phone settings Tomes Time and Date Manage blocked use Cordless settings Select Bach ADVANCED SETTINGS 43 SECTION bti Phone settings 4 Press and to select Preferred line Contrast Language Regi n Landline country Select Back bpd Linea 5 Press and or just press Y to select your preferred port Landline Please selecta SkypeOut Always ask peeherned ling i O ShuypeDut O Always ask Select Back Change the country code As Skype does not know where in the world you are connected to the Internet you will always have to enter the country setting when calling landline phones and or mobile phones via the Internet SkypeOut This applies even when you call a phone in your own country If you save your country settings in Country code you do not have to enter the country code every time you call a phone in your own country Thus a country code is only needed when calling someone in a country other than your own In some countries area codes are used for instance when calling between states or regions If you live in a country where area codes are used you can save your settings in Area code Please note that you can choose this function only if the code you have saved in Country code applies to a country where area codes are in fact used Hi Skype aa 1 From the Idle screen press to enter the main menu J Shype
6. Rename Remove Remove and Block Edit Remove Block Unblock Request Details All calls Missed Calls Incoming Calls Outgoing Calls Voicemails Contacts requests NAT rad Skype Phone Number ETT sion In To Skype Create New Acctount Change Status ADVANCED FUNCTIONS Call Send Voicemail Details Delete View Profile Add to Contacts Clear List Play Call Send Voicemail Details Delete View Profile Add to Contacts My Greeting Accept Decline Decline and block Offline Online Skype me Away Not available Do not disturb Invisible SECTION 2 MAIN MENU Status continued LEVEL 1 Sign Out My Profile Services Change Password Auto Sign In Skype Credit Skypeln Voicemail GNA Call Divert LEVEL 2 Details shown to all Private Automatically Promt Call Forward Call forward number Voicemail Welcome message Privacy Manage blocked users SECTION LEVEL 3 Skype Calls Anyone Contacts Known numbers Skypeln Calls Tones Time 8 Date ADVANCED FUNCTIONS Incoming Alert Type Anyone Contacts If details shared Rin
7. P address mode is 7d 6 Press and to select Static o pa Select Back 7 A wizard will guide you through the configuration 7a 7b SECTION In Skype proxy you can configure all the settings regarding this proxy This is how to do it 1 From the Idle screen press S to enter the main menu J SkypeName 12 30PM Menu Contacts 2 Press and O to select Settings Sellings 3 Press ey and QQ to select Advanced Hanage blocked use_ Cordless settings Phone settings Information selec Bach nr fidvanced 4 Press and to select Internet settings Internet settings Firmivane update Skype Ports Reset tr intemet 5 Press and to select Skype proxy Galenray 0000 Back Select 52 ADVANCED SETTINGS SECTION y SECTION y ig Skype proxy 6 Press to select Proxy Prony type Select Bach a Prozy 7 Press and p to select Yes ls the base stalion hehend a promy o Ho Sekti Bach i Proxy type 8 Press and or just press Y to select the proxy host type Automatic Select proxy host type HTTPS SOCKS5 HTTPS a SOCKS select Back 9 Automatic may be selected if your proxy supports this feature If you select one of the other options a wizard will guide you through the relevant configuration In Firmware proxy you can configure all the settings regarding this proxy This is how to d
8. Fax 45 96322310 CE DECLARATION OF CONFORMITY SECTION E End user license agreement From Skype The Upgrade Company www hantz com Fax 0761 585228 Fax 061 27 311 39 Fax 01 58 55 460 Ds HANTZ PARTNER fisniSi0 ear Steric as 86
9. Under Current Firmware you find specifications of the firmware version Back 8 Under All Firmware vers you can see prior updates Press and or just Version 00 press to select your preferred version Version YY Version 96 a l l l 9 Press Y again to install the selected version You will then be asked if you are sure you want to update Press to accept the update e to cancel Select Back NOTE If your DUALphone has not been updated after 30 minutes you must restart the DUALphone by disconnecting and reconnecting the base station to the power outlet ADVANCED SETTINGS SECTION 2 Support information Please visit www dualphone net for updated help and support Here you will find documentation on FAQ troubleshooting and new features E Advanced troubleshooting PROBLEM I have nowhere to plug in the base station CAUSE e Your computer or other equipment may be occupying the Internet connection port SOLUTION e Get a router allowing you to attach more units to the same Internet connection port If you are buying a new one we recommend a peer2peer friendly router have problems with my DUALphone e You are not using the latest software e There is a problem between your DUALphone and the device modem router switch to which it is connected Update the software via Settings gt Advanced gt Firmware update gt Latest firmware Restart your modem router
10. hr Public Details Skype name Shypebame Selec Back ADVANCED FUNCTIONS 1 From the Idle screen press Y to enter the main menu 2 Press Q and o select Status 3 Press Q and p to select My profile 4 Press O and or just press Y to select your preferred profile Details shown to all Private 5 In Details shown to all press and Y to select your preferred setting Show my picture Skype name Full name Gender Birthdate Country region State province City Language Home phone Office phone Mobile Home page About me Mood SECTION y In Show My Picture press to select In Skype name please note that you cannot change your Skype name here c In Full name use the keypad to enter your data In Gender use to select Male Female Both Unknown In Birthday enter the month using the keypad press ARROWRIGHT to go to the day and enter the day using the keypad press ARROWRIGHT again to go to the year and enter the year using the keypad f In Country Region use O and or just Y to select A gt 2 g In State Province and City use the keypad to enter your data h In Language use and or just Y to select A gt 2 i In Home phone Office phone Mobile Home page About me and Mood use the keypad to enter your data In Private you can enter your e mail address The address will not be shown to other Skype users and is merely used for the searc
11. Time one OMT GMT i O GMT 40 o Alaska O Pacatlic Time Ste ah Time zone GMT Select Back ADVANCED SETTINGS 1 From the Idle screen press Y to enter the main menu 2 Press and Y to select Settings 3 Press and Y to select Time and date 4 Press 8 and p to select Time zone 5 Press and or just press Y to select your preferred time zone GMT 12 gt GMT 13 6 Press and Y select Daylight saving SECTION r 42 SECTION 7 Press 3 and p or just press p to select your preferred mode Daylight Oaylight saving mode saving Standard O Standard Select Back If you wish to adjust the Time format and Time separator as well as the Date format and Date separator settings this is easily done here Set the preferred line You can configure how you want to route your outgoing calls when using These are your options Landline Select this option if you always want to route your landline and or mobile phone calls via the landline traditional telephony SkypeOut Select this option if you always want to route your calls to the landline and or mobile phones via the Internet SkypeOut Always ask Select this option if you want to always be prompted to specify the preferred routing for a call 1 From the Idle screen press to enter the main menu he Skype A SkypeName l2 30P4 Men Contacts E 2 Press O and y to select Settings
12. Turn the base station on The LED light on the base station must be red e Press the Reset button on the back of the base station then press y for Retry on the handset e Move the handset closer to the base station for instance in the same room e Contact your landline provider e Select the correct country setting via Settings gt Phone settings gt Landline country I do not get a new line on my landline connection when sending a flash by pressing R e You are using an incorrect country setting e Select the correct country setting via Settings gt Phone settings gt Landline country SUPPORT INFORMATION SECTION 3 FAQ QUESTION Why is the DUALphone 3088 for Skype better than a Wi Fi phone for Skype ANSWER Because it is more reliable DECT has no interference problems with other wireless devices Wi Fi Bluetooth has a much longer talk time more than 10 hours standby time more than 140 hours and range up to 300 meters In practice the DUALphone 3088 has a superior voice quality with increased distance between the handset and the base station router This is due to less packet loss and interference compared to a Wi Fi phone Furthermore with the DUALphone 3088 you get a 2 in 1 telephone for both Skype and ordinary landline calls Where can buy the DUALPhone 3088 You can buy the DUALphone 3088 at www dualphone net and www skyp
13. able to see his or her online status The main menu History is suddenly empty e You are signed out The History list is deleted whenever you sign out Sign in via Status gt Sign in to Skype Please note Old call details will not be restored at the next sign in My friends cannot find me on Skype by searching for my e mail address e You have not configured your data under My profile Save your e mail address via Status gt My profile gt Private Other Skype users cannot see your e mail address they can only use it for searching for you if they know the address already The handset does not charge when placed in the charger e The handset is not placed correctly in the charger e The charger is not connected to the power outlet or it is not turned on e The batteries are not inserted correctly in the handset Check that the charger makes a beep when the handset is placed correctly Check that the power supply is connected to the outlet and that the unit is turned on Check that the batteries are inserted correctly Use only rechargeable batteries type Ni MH I cannot turn the handset on e The batteries are empty e The batteries are not inserted correctly in the handset Place the handset in the charger The handset will turn on automatically after some time in the charger Place the batteries correctly in the handset The display is black There is no antenna
14. forward number Press the keypad 67 ADVANCED SETTINGS SECTION y View call history You can see all call history information including missed calls outgoing calls incoming calls authorisation requests or voicemails Whenever there is an entry on one of the lists you can see the details such as the phone number name when accessible and a time log indicating when the entry was received Please note that the lists can contain 30 entries the oldest ones will be deleted first Also please note that the lists will be deleted whenever you sign out of Skype Your options are All calls A list containing all missed incoming and outgoing calls Please note that landline as well as Skype calls will be registered These are your options when working with the lists Call Call the number Send voicemail Return a call with a voicemail Please note that this works only with Skype calls Details View details regarding the call Delete Remove the entry View profile View the profile for the entry Please note that this works only with Skype calls Add to contacts Add an entry to your Contact list Clear list Delete all entries on the list Missed calls A list showing only the missed calls Please note that landline as well as Skype calls are registered Incoming calls A list showing only the incoming calls Please note that landline as well as Skype calls are registered Outgoing calls A list showing only the
15. keypad to enter any text to be sent along with your request 7 Press Y to send the request e You can only request details from users whose online status is shown with a question mark Rename a contact You can change the name of a contact If a contact has a Skype user name that is not very informative you can give him or her a more distinctive name to be shown on your contact list by Skype G History fidd Contact Selec Back 1 Contact list E hiara Gi end O MaryShype ca Pager Options Back Epi Conlacis Call Send vorcemail View protile Seleri Back ADVANCED SETTINGS 1 From the Idle screen press to enter the main menu 2 Press Y to select Contacts 3 Press and or just press Y to find a contact and select the contact by pressing 4 Press oe and p to select Advanced SECTION tr Contacts 5 Press p to select Rename Remove Edit 6 Enter the desired new name using the keypad Block Request aulhorization Select Back Remove a contact You can remove a contact Your options are Remove and block Remove and block a contact Please note that this option applies only to Skype contacts Remove Remove a contact from your Contact list This option applies to Skype as well as landline contacts Wi Skype 1 From the Idle screen press Y to enter the main menu J SkypeName 1 30PM Menu Contacts 2 Press p to select Con
16. outgoing calls Please note that landline as well as Skype calls are registered Hi Skype 1 From the Idle screen press O to enter the main menu J ShypeName lC gt 30PH Men Contacts CC 2 Press 3 and p to select History amp Contacts l fdd Contact Select Back 68 ADVANCED SETTINGS SECTION 2 3 Press and O or just press Y to view the preferred history All calls Missed calls Incoming calls Outgoing calls Voicemails Authorizations Missed calla incoming calls 9 Outgcing calls A Voicemail Select Back Set privacy for calls You can specify which kinds of Skype and Skypeln calls you want to accept 1 From the Idle screen press Y to enter the main menu J SkypeName 12 30PM Menu Comtat 2 Press ey and p to select Settings P search ierices Select Back 3 Press Q and p to select Privacy 4 Press oy and or just press Y to select your preferred Privacy setting Skype calls Skypeln calls Seleri Back ADVANCED SETTINGS SECTION 2 5 Under Skype calls press and or just press Y to select your preferred setting Anyone Contacts If details shared e it delas shared Select Bach 6 Under Skypeln calls press ey and QQ or just press Y to select your preferred setting Anyone Contacts Known numbers Call waiting When someone calls you during an active call you will be notified by
17. the handset with power supply e 1 DUALphone base station e 1 power supply for the base station e 1 Ethernet cable e 1 telephone cable e 1 belt clip e 1 Installation Guide e 1 credit card size quick guide e 2 batteries AAA rechargeable e 1 SkypeOut voucher e Telephone plug s not all countries Should anything be missing please contact your place of purchase INSTALLATION AND BASIC FUNCTIONS SECTION E Your handset at a glance Colour Display Earpiece DU Lophone RR E Displays the status of your handset Loudspeaker ringer For handsfree speakerphone and ringing on the back of the DUALphone PA RRA Key Pad e 1 280 2 J ver 9 o Headsetjack For 2 5 mm jack Keys used for entering digits 0 9 and Con xs uo 6 on the side of the DUALphone letters A Z Microphone Gener Tu 8 2 Y Ou gt 0 lt HR Left soft Key Selects the current menu item or confirms a setting depending on the current screen Right soft Key Cancels the last action or returns to the previous screen depending on the current screen Call key Initiates or answers a call End power key Skype status When in call ends a call Turns the phone on or off by pressing and holding From idle provides ac cess to Skype status menu with a short key press Navigation keys Enter key The
18. CTION 1 E Contacts Your contact list displays all of the names you can make calls to If you have an existing Skype account your contact list is automatically downloaded when you sign in If you are new to Skype and have just created an account your contact list will be empty You will need to add contacts to your list Skype protects the privacy of its users by requiring exchange contact details on names that you wish to add to your contact list When you add a name to your list an exchange contact details request is sent to the user The user can accept or decline the request When a request is accepted you can see when your contacts are online and make calls to them You can also view their personal profile details Add a Skype Contact To add a Skype contact press to select Menu then 1 Use to go to Add Contact select by pressing tg dd contact 2 Press to select Skype Seleti Back 3 Use the keypad to enter the Skype name or full name and press 8 Enter Skype name 4 Confirm by pressing e back or send a request to exchange contact details by pressing ContaciMame has been added lo your contact Esi Select OA bo send an Oh Hach 18 INSTALLATION AND BASIC FUNCTIONS SECTION 1 NOTES e After you press in step 4 an exchange contact details request is sent to the contact When it has been sent a confirmation message is displayed The name is added to your con
19. Name 12 30FM Menu Contacts 2 Use or 3 to select a contact from the list Adamdo7 Helen Y ManyShype Y a H ger Options Back Skype call 3 Press to call Wait for the call to connect ring and be answered Press 5 to end the call Mette LS ia Dial a landline number To dial a landline number 1 Use the keypad to enter the number Press to call the number 55643316 Options Clear 22 INSTALLATION AND BASIC FUNCTIONS Select how to dial this rumber Dial en landing Select Back W Landline call 23043 16 MENAI Handsireo Hold NOTES SECTION 1 2 Use to select landline or SkypeOut and press 8 3 Wait for the call to connect ring and be answered Press to end the call e You can select a preferred line for dialing by going to Menu gt Settings gt Phone settings gt Preferred line Choose one of the following options 1 Always landline 2 Always SkypeOut 3 Always ask Receive a call When someone calls you the ringing tone sounds and the incoming call message is displayed To receive a Skype Skypeln or landline call incoming Call 1 Press to receive the call 2 Press 5 to end the call INSTALLATION AND BASIC FUNCTIONS SECTION 1 E Troubleshooting This is a guide to the most common problems that may occur during installation or use of your DUALphone You can easily solve some of the
20. Name 12 30PM Mena Contacts 2 Press 9 and p to select Settings gt Search E Services i Select Back ADVANCED SETTINGS Time and Date Manage blocked use Cordless settings Select Bach PA Phone se lina Country code 9 Select Back ADVANCED SETTINGS 3 Press and Y to select Phone settings 4 Press 8 and p to select Region 5 Press to select Country code then enter your preferred country code using the keypad 6 Press Ss and Y to select Area code then enter your preferred area code using the keypad SECTION 2 45 SECTION 2 Change the landline country setting As your DUALphone works both with Skype telephony and ordinary telephony via landline connections your DUALphone has to know in what country you are connecting to the landline system In other words the configuration you make here has nothing to do with Skype only with landline telephony PLEASE NOTE e Emergency calls can only be made via the landline 1 From the Idle screen press to enter the main menu a SkypeName 12 30PM 2 Press O and to select Settings 3 Press 3 and to select Phone settings Select Bath er Phone settings 4 Press O and to select Landline country Language Preferred ine Aiegin Landine country Select Back 5 Press and or just press Y to select the country you are located in S
21. TX Products A S Please also refer to the introduction in the Installation Guide and User Manual guarantee and safety amp warranty information sheets The DUALphone 3088 complies with the requirements of EC directives 99 05 EC Directive for radio facilities and telecommunication terminals Conformity with essential requirements of Council Directive 99 05 EC is assured according to R amp TTE Directive 99 05 EC Standard EN301406 V 1 5 1 Additionally the DUALphone 3088 is in conformity with the directives below EMC Directive 89 336 EC Standard EN301489 1 V 1 5 1 Standard EN301489 6 V 1 2 1 Safety Directive 77 23 EC Standard EN60950 1 2001 1st edition Health SAR Recommendation 99 519 EC Standard EN50360 EN50385 Due to existing differences between public telecommunication networks in different states this authentication does not in itself constitute an unconditional guarantee of the successful operation of these units on every network terminal point Intended use The DUALphone 3088 is designed to switch onto the analogue telephone network via the normal telephone socket and a LAN interface on a broadband connection Any other use is deemed as not intended use The company does not accept any claims resulting from unauthorised alterations or modifications not described in this user manual Denmark Noerresundby 23 11 2006 Klaus Ahlbeck RTX Products A S Stroemmen 6 9400 Noerresundby Denmark Telephone 45 96322300
22. User Manual DUaLponone aking internet telephony a step farther 3088 JANTZ PARTNER ni The Upgrade apa www hantz com I r mal U Z u THIS ISHOW THE DUAEPFONE WO RIS ere E 5 HOW THE MANUALIS ORGANIZED A A O 5 INSTALLATION AND BASIC FUNCTIONS SECTION 11M occ 6 Imitheibox E A A E E E TE AAN 6 Yourhandsetatarglance er a A O 7 How tosinstallithe base station nn ee en a eee Gree 8 How tosinstal lithe handset nea ices ect eee ECO 9 Firsttime o 10 Getting startediWIthiSkype ee re et Oe ea 12 ECM KV Oka CGO unta aR A E meee 12 SINO 51 614 OS en op chaos ecm ea sce A Myer era eee ee ee 13 Sy iestures sunooniad lay DIUWNUONGME 2 00 200ccneocvnacanscasnsuenoeveasacuvueas 14 Mantas E 15 Mi E 17 o EEES da 18 AA SN PEN se eye a ei GRAD E cGlank Gann emu etre E E E 18 AOS y PEU AAN S E E E 20 SEE SY ad Near eee ae 21 Makeandlreceivescalls A A E de 22 E o oe acre 22 Dalla A A A O 2D RECEIVE A ee ae gears Oa rere etree ar ae ee crete eee eee 23 TOUR E a ee en 24 ADVANCED FUNGTIONS SECTION 2 M ae ee ere eee eye ere eee ee eye 26 Menu tree of your DUAL phome er eee re ee 26 Emergency calls rears ate ee oe earn 28 Skype settings ora T A EEE ee aces 29 Change youronline status s ana re aa A A eer 29 Ghooserautoiornmanuallsiornin eae ae E eee T 30 Change vourskyperpronle ae A e A A A E A ANNE A pe T ell Change RS e er a a a CO 32 Greateraspersonal VoicenmailliGreetima seers m a 33 listenmtoyourvoic
23. a tone in the earpiece as well as the message Call waiting on the display There are two types of waiting calls Calls on the same line you are presently using and calls on the other line Example one ep Skype call 1 You have an active Skype to Skype call SBypeNarme 00 00 11 Speaker Hold 2 When you receive a second Skype call you will hear a beep 3 Hold down R to answer the new call while automatically putting the original call on hold 4 Hold down R again to switch between the calls ADVANCED SETTINGS SECTION Example two 1 You have an active Skype call Speaker Hold r Call waiting 2 When you receive a landline call you will hear a beep Lars Hansen Prerreee Answer call Yes Ho Landline call 3 Press Y to answer the new call while automatically putting the original call on hold SkypeName Lars Hansen Peer ree 4 To switch between the calls press O O02 E Dial outgoing calls Dial a telephone number from the outgoing calls list Hi Skype 1 From the idle screen press to access the list of outgoing calls J SkypeName 12 30PM Menu Contacts e Uutgoing calls 2 Press for Options 3 Press to select Call 71 ADVANCED SETTINGS SECTION r E Firmware update You can check to see which software version your DUALphone is presently using as well as upgrade to the most recent version Your options are Latest Fi
24. an the one you are already registered to Use the Deregister function to deregister your handset from a base station 1 From the Idle screen press Y to enter the main menu a SkypeName l2 30PM Menu Contacts CI 2 Press O and O to select Settings a search E Services Select Back 3 Press Q and p to select Cordless settings Privacy Tones 1 Time and Date Manage blocked use selec Black ADVANCED SETTINGS SECTION r by Cordless settings 4 Pres and Y or just press Y to select Register handset or Deregister handset Deregister handsel NOTE e To make registration possible make sure that the base station has registration mode enabled This is done by pressing Reset on the back of the base station Set the contrast You can adjust the contrast of your display HI Skype 1 From the Idle screen pres Y to enter the main menu J ShypeName le 30P4 Men Contacts CI 2 Press O and O to select Settings a Search E Services Select Back er Settings 3 Press ey and to select Phone settings Tones Time and Date Manage blocked vse Cordless settings Phone settings Select Bath ADVANCED SETTINGS SECTION y 49 SECTION by Phone settings 4 Press to select Contrast Select Back 5 Change the Contrast level using Contras level select Back Should you accidentally select a setting which makes it
25. arcall k mA a T a ibe a enrol aes eure 65 EA A e E E 66 SkypeConterenceicall a TE O WAN ere Suen 66 DIES CAUSA AAA A ae E ANNO MENO 66 MEC MINS OY A O e 68 SEUVA Kole Gel SAT ER A Meee a 69 CEU VEIUR IG reas ain a E A Es ae ote ere a a 70 Dial outgoingicalls vrei ea ear O Ge ere acer are ea ore eee pe nar eee 71 Dial a telephone number from the outgoing callSlist 71 kirmwaretupdate 2i es a R recensione aed E a eran area een T2 SUPPORT INFORMATION SECTION 3 MM cc 73 Advanced troubleshooting a a a a se ee eee 73 AVANCE EAN A a A E A E A A A E 80 CE Declaration of Conformity re a a a a a ee ees 85 End user license agreement from Skype nannaa aunan 86 3 CONTENTS This is how the DUAL phone works Your DUALphone could entirely change the way you think about using your telephone and using Skype You can use your DUALphone to make and receive both landline and Skype calls And because Skype is built into your DUALphone you no longer need a computer to use Skype In order to use your DUALphone for Skype calls the base station must be linked up with an active Internet connection If you already have a computer linked up to your Internet connection this device might occupy the connection port that is needed by the DUALphone base station In this case you need a router allowing you to attach more devices to your Internet connection Attach the router to the Internet connection and connect your computer and the base stati
26. call you can see the participants via the View participants menu Divert all calls You can configure your DUALphone to forward all incoming Skype calls either to a landline mobile phone or to your Voicemail Please note that in order to use this function you have to have Skype credits Your options are Call forward Activate forwarding to another phone number You will be prompted to enter the relevant number Please remember to enter the country code Call forward number Edit the phone number when Call forward is active Voicemail Activate your Voicemail allowing callers to leave a message after listening to your welcome message Welcome message After activating Voicemail you can record your welcome message If you do not record a personal message the Skype standard message will be used instead ADVANCED SETTINGS SECTION 2 SECTION 2 Regarding forwarding of landline calls Please contact your landline provider 1 From the Idle screen press to enter the main menu Skype J SkypeName E 30PH 2 Press and O to select Settings Sellings 3 Press to select Call divert Privacy Tonos Time and Date Manage blocked uae Select Back Wi Call Divert 4 Press to select Call forward Select Bach 5 Press and or just press Y to select the required option Yes No Enable call tonsa Ove O No Select Bach 6 After selecting Yes you will be prompted to enter a call
27. e Yes You can always block certain persons from contacting you via Skype You can also prevent groups of persons from contacting you Can my DUALphone use a Static IP address Yes You may configure a static IP address Can I call ordinary phones and mobile phones via Skype Yes However this requires that your Skype account supports SkypeOut a service you can buy at www skype com With SkypeOut you can call ordinary phones and mobile phones at very competitive prices Can ordinary phones and mobile phones call me via Skype Yes However this requires that your Skype account supports Skypeln a service you can buy at www skype com With Skypeln you get an ordinary phone number that your contacts can call Can take my DUALphone with me and use it in another country Yes Your DUALphone can be connected to the Internet anywhere with an active Internet connection The landline connection will also be working in other countries What is the range of my DUALphone The maximum distance between the handset and the base station depends on the environment you are working in However you should typically have a range of some 50 metres indoors and 300 metres outdoors SUPPORT INFORMATION SECTION 3 QUESTION ANSWER Is the handset GAP compatible Your DUALphone uses a number of features specific to Skype Therefore we recommend that you do not use other handsets than th
28. e a voicemail miss a call or get an authorisation request the key will flash a blue light signal Just press to see your options ADVANCED SETTINGS SECTION 2 E Phone settings Tones You can configure keypad tones ring tones etc on your DUALphone The following are just a few examples Hi Skype 1 From the Idle screen press to enter the main menu J ShypeName l 30PM Mem Contacts COC 2 Press 9 and p to select Settings P Search Qsenices Rime Select Back 3 Press 9 and p to select Tones Pivac Time and Date Manage blocked v e Select Back Change the call alert You can define how you want your DUALphone to alert you with incoming calls Ringing The handset will ring as long as the incoming call is active Ring once The handset will ring only once Beep once The handset will make one beep only on an incoming call 1 From Tones press Y to select Incoming alert type ADVANCED SETTINGS SECTION y tr Call alerts 2 Press and or just press Y to select your preferred alert type Ringing Select alert lupe Ring once Beep once O fing once Beep once Select Bach Change the ring tone You can define how you want your DUALphone to ring on incoming calls 1 From Tones press Q and p to select Ring tones Incoming call alert Firing Select Hach 2 Press ta and Y or just press to select your preferred ri
29. e com and retailers Please visit www dualphone net for further information What is a DUALphone Is it easy to connect my DUALphone to the Internet Your DUALphone combines two phones in one unit allowing you to use Skype SkypeOut Skypeln as well as traditional telephony via landline Thus you can use your DUALphone on two networks for instance allowing you to establish a conference call between users on both networks Yes It only requires you to connect the base station to a power outlet and to your Internet connection However you might need a router switch hub if you want to connect more units to the same Internet connection for instance both your computer and your DUALphone We recommend that you use a peer2peer friendly router for this purpose Are there any special requirements on my Internet connection Can my DUALphone be updated with new software Yes You have to use an Internet connection that is Always on Some broadband connections demand that you log onto the Internet every time you wish to use it and the connection will automatically close after for example 20 minutes of inactivity Your DUALphone does not work with such connections only with Always on connections Contact your Internet provider and get an Always on connection Possibly Always on can be enabled via your provider s homepage Yes Unlike many other products the firmware of your DUALphone can be updated to alway
30. e delay before the Skypeln call reaches you cannot call via my landline connection e The base station is not connected to your landline e The landline is out of order e The landline connection is occupied by another phone in the house e The base station is not turned on Connect the landline to your base station Check your landline connection with a traditional phone and hear if there is a dialling tone If not contact your landline provider Check that the landline connection is not occupied Turn on the base station I cannot receive calls via my landline connection e You are using incorrect landline country setting Select the correct landline country setting via Settings gt Phone settings gt Landline country Please note The landline country setting has no influence on Skype calls SUPPORT INFORMATION SECTION 3 PROBLEM I cannot access the main menu Contacts CAUSE e You are signed out SOLUTION e Your contact list resides on a central Skype server and is therefore visible only when you are signed in Sign in via Status gt Sign in to Skype l cannot see if a Skype contact is online as his or her online status is always shown as e The contact in question has not been authorised Send an Authorisation request From Contacts select Options gt Advanced gt Request details Whenever a person has accepted your request you will be
31. e now asked whether you want to save your Skype name and password Do you wart wasae for automatic sign in Press p to accept 4 to decline your Skype name and password tor automatic sign mn 103 Mo NOTES e Use aa to change to lower case upper case or numeric entry when entering your Skype name and password e Us R to input symbols from the symbol table e If you have forgotten your Skype password go to www skype com and choose Sign in Then choose Forgot your password and follow the directions on your computer screen e Please be patient as synchronization of Skype contacts might take several minutes Skype features supported by DUALphone After you have created your Skype account you can call other people with Skype accounts for free Skype also offers additional subscription features including SkypeOut Allows you to make calls to ordinary landline and mobile phones USE Provides you with an ordinary phone number for receiving Skype calls on your YP DUALphone from ordinary landline and mobile phones Skype Voicemail allows you to send and receive voicemail messages and record a k Voi il Skype Voicemai estima All of these features are supported by your new DUALphone and are available at www skype com Please visit www dualphone net to explore which future Skype features your DUALphone supports 14 INSTALLATION AND BASIC FUNCTIONS Main Display The ma
32. e one provided with your DUALphone Can I use several handsets with the same base station Yes You will be able to use up to six handsets which can all take advantage of the same Skype account This is a coming feature Can divert an incoming Skype call Yes However this requires you to have Skype credits on your Skype account Can check my Skype credit status Yes you can check your Skype credits from your DUALphone handset Is there an answering machine in my DUALphone Can I send instant messages chat via my DUALphone Yes provided your Skype account supports Voicemail a service that you can buy via www skype com This allows you to divert all incoming Skype calls to your voicemail No Can associate a picture with my Skype account Yes However you have to sign in to your Skype account via your computer and upload the picture from there Skype will automatically change the uploaded picture to the correct size In order to have the best picture quality we recommend that you upload a 96 x 96 pixel picture You can upload in JPG jpg as well as bitmap bmp format Which protocol does my DUALphone use The Skype part of your DUALphone uses a protocol of its own The HTTP protocol is used for Firmware updates and all data transmissions are encrypted How long is the talk time on fully charged batteries Minimum 10 hours How long is the stand by time on fully c
33. e you should turn off the base station or the handset If you activate Prompt you have to enter your Skype password every time you sign in We therefore recommend that you choose Auto sign in 1 From the Idle screen press to enter the main menu J SkypeName IC 30PM Mer Contacts CC 2 Press 3 and y to select Status 1 History Aad Contact Jaleo Hach 3 Press oy and to select Auto sign in Change status sign qui My prodile Change password Select Back tg Auto signin 4 Press ey and or just press Y to select your preferred sign in mode Please select siga i Automatically Prompt mode Prompt Select Bach We suggest that you note your Skype name and your Skype password here for future reference My Skype name My Skype password NOTE e When in the text editor press a a to switch between lowercase uppercase and numerical entry ADVANCED FUNCTIONS SECTION 2 Change your Skype profile In My profile you can tell other Skype users a bit about yourself Please note that any Skype user can see all configurations you make in Details shown to all even the Skype users you have not authorised You must be signed into Skype to change your profile HI Skype J SkypeName 12 30PM Menu Contacts O History i fidd Contact Seleri Bach Sign inte Skype Create nes account Change lala Sign cul Selen Bach Povale Select Back
34. elect ihe country you are located in O Lumemboug O France Select ADVANCED SETTINGS 46 Change the handset language You can change the language displayed on your handset You can select another language than English only if your DUALphone is connected to the Internet 1 From the Idle screen press Y to enter the main menu J SkypeName 1 30PM Menu Contacts 2 Press 9 and p to select Settings a Search E Services Select Back ftp Settings 3 Press 9 and p to select Phone settings Time and Date Manage blocked vse Condesa seltinga Select Back bpi Phone settings 4 Press and to select Language Contrast Preferred line Region Landine country Select Back 5 Press and or just press Y to select your preferred language A gt Z Francais Deutsch Dansk Nederlands Select Continue ADVANCED SETTINGS SECTION 2 47 Should you accidentally select a language which makes it hard for you to find the Language menu again use this shortcut 1 From the Idle screen presss to enter the main menu a SkypeName 1 30PM Mena Contacts 2 Press three times on the number 8 key Francais Deutsch Dansk Nederlands Select Continue Register deregister your handset Use the Register function whenever you need to register your handset with a base station for instance when registering the handset with a base station other th
35. emall a a eee ree ae te etree a ree O eer eee te 34 Pra CV ieee creole re eer re er ere Ie a ee ter ONE ae Nee Ae ee 36 NIC E ant a ata A IS A E 37 Phone Seti O NN 38 A A A A E oO 38 A A o e 38 ENANA A O IIA 39 AUSENCIA CINTO NA O 39 Ajuse thes keypad Ones r eE A A O 40 CONTENTS Sewthetimeranar date een A A lees ee 40 Sentheipretene dhines aAA AA E NN A A E he der ARNET A 42 ENANA COUNTY coder aaa e so aan ec a poses eae eee a ey ees eee N 43 Chem ume leinclline Cowl SUMMING ceca a 45 Ehangesthednamdse Glam Ua Cire n nee eee ea eae re eet eer 46 Register deregister your handset enue ea eee SO 47 SUSAN A A A ee er ere 48 in E E E 50 AdusttnescaipiecEvolUme ee E E ie eng gener eee ae O 55 Mu testheimicrophone a a emo emen eo ema Ga cae ee ea Mer mene nioes ee 55 FOME NA EN EE 56 RES a E ee 56 O Le Carre one ar cere Pesce a cere ese Ota meee ere Gee earner aera ay E tnt eerie 5 ExXchangerconta GEC Stall Sane qUe A 59 RAM tens strane cue eis Rebs a So eae E cit a aera aera acne ten 60 REMOVES axGO MLA Ct ay rma cet RS oe 61 BIQGKANCO Mtl terest eee Peer ee ne eV rar ge ee Fe nee cnr eee eee rg ee 62 Makerandiineceivexcal ls eae ee ee rrr ee een eee ra ee ang eu gare 63 Bia Male Rerrecees seems terete pote RNA 63 Diakedito rae a A estan ev rer ret Coe ee SE We Ee 63 GharacteR MaD paren so Manes estate Pk eA ere A RE me E E E Mee eer Ae a ee sg Re ee 64 iS DCAK CIO IOI Cs tee eee ere ere eee tig erat a 65 Starta hew calkduringi
36. etails shared Shypeln calls Select Back Anyone All Skype users can call you even users not on your Contact list Contacts Skype users can call you only if they are on your Contact list If details shared Only Skype users authorised by you can call you 5 Press and to select Skypeln calls then press and or just press Skype calls to select your preferred privacy status for incoming Skypeln calls Anyone Contacts Known numbers select Back Anyone You can receive calls from anyone calling your Skypeln number Contacts Only SkypeOut contacts on your Contact list can call you Known numbers Only Skypeln calls providing a Caller ID will be accepted ADVANCED SETTINGS SECTION 2 SECTION r Notification You can choose whether you want to be alerted by a tone whenever you receive a voicemail or an authorisation request 1 From the Idle screen press Y to enter the main menu J SkypeName 12 30PM Mera Comfacis 2 Press ey and p to select Settings pa Search E Services j Back select 3 Press O and to select Tones Call divert Pivac Time and Date Manage blocked use Select Back 4 Press Q and to select Notification alert Ringing volume Lewel 3 oe let Back 5 Press ey and or just press Y to select your preferred alert type Beep Select alerts type Silent Silen Select Bach NOTE e Whenever you receiv
37. existing Skype account during the first time installation or you can optionally create a new Skype account You only need a Skype username and password defined by you to create a new account You can enter further account details when your DUALphone has been configured and is online NOTE e Skype does not allow emergency calls Such calls are therefore always routed to the traditional telephony port Create a new Skype account If you do not have a Skype account follow this procedure hl Signin 1 Use to select Create new account rt im to tn Select Back be Nea meemin 2 Use the keypad to enter a Skype name of your own choice and press Enter Skype name oe New account 3 Use the keypad to enter a password and press 0 You are asked to confirm Enter password the password by entering it again 4 You are then directed to the Skype Agreement Use ey to read the entire text and then press to accept Ho Emergency Calls Skype is not a replacement hor your adnan telephone Aiccepl Dectene INSTALLATION AND BASIC FUNCTIONS NOTES e Use a a to change to lower case upper case or numeric entry when entering your Skype name and password Skype names can be 6 32 characters You can use any mix of upper and lower case characters numbers and punctuation marks You cannot use spaces and your name cannot begin with a number or punctuation mark If the name is already in use you will be p
38. ging Ring once Beep once Ring tones Landline ring tones Intercom ring tones Ringing Volume Notification Alert Silent Melody 1 Beep Silent Melody 1 Beep Silent Melody 1 Beep Beep Silent On Keypad tones Time Time Zone Daylight Savings Time format Time Separator Date Date format Date Separator Off MAIN MENU Eira continued LEVEL 1 Cordless Settings Phone Settings Information Advanced E Emergency calls PLEASE NOTE LEVEL 2 Register handset Deregister handset Handset name Contrast SECTION LEVEL 3 m Handset 1 Handset 2 Handset 3 Handset 4 Language Dansk Deutch r English Preferred Line Landline SkypeOut Always ask Region Country Code Area Code Landline Country Australia Belgique Denmark Internet settings IP mode Skype proxy Firmware proxy Firmware update Skype ports Reset Latest Firmware Current Firmware All Firmware vers e Skype does not allow emergency calls Such calls are always routed to the landline connection Therefore it is important that you set the correct landline country Do not forget that your DUALphone has to be connected t
39. h function Save your private e mail address in Private and users who know this address will be able to find you by searching for it on Skype 1 In Private press p to select options Edit Remove Add Qotons Back NOTES e In Show My Picture the pictures for use with your profile must be edited on a computer with a Skype client e All data regarding home phone office phone and mobile supplied by a Skype user will be recorded in your Contact list when you add the user Change your password You can change the Skype password used for signing in to your Skype account See Create a new Skype account in the Installation and basic functions section for more information bi Skype 1 From the Idle screen press Y to enter the main menu J ShypeName l2 30PM Men Contacts tr Menu 2 Presse O and p to select Status E History j E nod Contact P mn A Select Back ADVANCED FUNCTIONS SECTION 3 Press 9 and p to select Change password Create new accoun Change stalus Sogn oui Hy predile Select Back 4 Enter your password using the keypad then press f 5 Enter your new password then press the OK softkey 6 Repeat your new password then press the Change softkey Create a personal voicemail greeting Skype voicemail has a default voicemail greeting You can also create your personal welcome greeting which will be played back to people calling you when you are u
40. hard for you to find the Contrast menu again use this shortcut 1 From the Idle screen press to enter the main menu 2 Press three times on the number 5 key wlll Contrast level Select Back ADVANCED SETTINGS SECTION y Internet settings You can configure settings such as IP mode IP address Skype proxy and Firmware proxy However if you have an advanced Internet connection and are not familiar with firewalls and ports we recommend that you consult someone with knowledge on this or read more on the topic at www skype com In IP mode you can choose Dynamic or Static The default setting of your DUALphone is dynamic IP mode which covers the needs of most users Should you wish to attach the base station to an Internet connection using the static IP mode instead this is how to configure this mode 1 From the Idle screen press to enter the main menu J SkypeName l2 30P4 2 Press oy and p to select Settings j Search E Services Select Back 3 Press Q and to select Advanced Manage blocked vss Cordless settings Phone setlings Information Advanced o Select Black to Hdwvanced 4 Press oy and p to select Internet settings Hype Ports Reset E 5 Press y to select IP mode Pp address 192166931 Select Bach ADVANCED SETTINGS m Primary UNS Dx Clear m Secondary UMS Enter your gt fg ch Clear ADVANCED SETTINGS
41. harged Up to 140 hours batteries Do need a No there is no need to have a computer simply connect the DUALPhone base computer station to your broadband router or modem If you want to use the landline connection feature you will also need to connect the base station to the landline connection How many Skype contacts does the DUALphone support 200 SUPPORT INFORMATION SECTION 3 Which headset works with the DUALphone QUESTION ANSWER The connector is of the mono type and the plug size 2 5 mm Please note that not all headsets will be suitable Ask for a set with an impedance of 30 Ohms or higher We recommend that you use the Jabra EarWave boom with a universal 2 5mm jack Jabra p n 100 73030000 50 don t have a land line wall receptacle near the place where want to put the DUALphone base station and I don t want to do install new telephone wires between the base station and the landline receptacle What do I do We recommend that you purchase a wireless phone jack which can be installed in 1 minute Please visit www wireless phonejack com Does the Skype online status Do not disturb work with landline calls Yes you will not be disturbed by any landline calls but you can see the calls under missed calls SUPPORT INFORMATION SECTION 3 SECTION 3 m CE Declaration of Conformity This product is manufactured for R
42. herlands United Kingdom Other countries Iceland Liechtenstein Norway Bulgaria Faroe Island Greenland Romania and Switzerland Coming soon Australia South Africa and New Zealand Can I use the DUALphone as a conference phone Yes the DUALphone 3088 has a handsfree speakerphone just as you can be the invited party on a Skype conference call DUALphone 3088 can also manage a 3 party call between landline and Skype calls Is it safe to call via Skype Yes All your Skype calls are encrypted thus increasing the safety and protection of personal information Is it safe to have my user data on the Skype server Yes All your profile data and your contacts are located on a Skype Server not on your DUALphone A digital signature based on a public and a private key protects all profile data The public key is used to encrypt the data allowing only the person with the right key to make the data readable again Can make an emergency call via Skype No Skype does not allow emergency calls but provided you have an active landline connection and your DUALphone is connected to the base station and the base station is connected to the landline you can route emergency calls via this line Please note that emergency calls can only be made when the base station is connected to the power outlet and it is turned on The phone cannot be used during a power failure Can protect myself against harassment via Skyp
43. il of your choice eea ILOS 2006 18 02 Options Black 5 Press to select options Play Call Send voicemail Details Delete View Play i profile Add to contacts My greeting Call Send rowcemail Delals Delele Select Back Play Play back the voicemail Call Call the person who has left the voicemail for you Send voicemail Send the person who has left the message for you a voicemail Details View the details of the voicemail Name number date time duration Delete Remove the voicemail View profile View the profile of the person who has sent the voicemail Add to contacts Add the person who has left the voicemail for you to your Contact list My greeting Play back or record your personal welcome greeting NOTE e f you activate your voicemail through Settings gt Divert gt Voicemail the voicemail will work only with incoming Skype and Skypeln calls not with calls on your landline ADVANCED SETTINGS Privacy You can make restrictions as to whom you wish to accept a Skype or Skypeln call from Your choices are 1 From the Idle screen press O to enter the main menu a SkypeName 12 30PM CI ps 3 and p to select Settings a Search 3 Press 3 and p to select Privacy Time and Date Manage bloched use_ Select Back 4 Press to select Skype calls then press and Y or just press Y to select your preferred privacy status for incoming Skype calls Anyone Contacts If d
44. in display of your DUALphone provides various status indicators and access to the Skype menu based interface The illustration below shows the main screen and its elements Radio signal Status Battery status qu hype ADo 9 0 Notifications Skype online status okypeN ame 12 30PM Current time Y Action e Action Menu Contacts Radio signal status Indicates the strength of the radio signal S No radio signal ff Radio signal Battery status Indicates the status of the battery MB Low level EE Partially charged A Fully charged GG Charging Notifications Displays notification icons Fa Missed call E New voicemail ao Exchange contact details request Silent mode is active Keypad locked El Skype credit is close to expiry Pr Headset connected Skype online status Indicates your current Skype online status Online Away Not available Skype Me Available for calls from anyone Do not Disturb Indicates you are busy ALTE SL Offline not signed in Invisible Still online but unseen by others INSTALLATION AND BASIC FUNCTIONS SECTION 1 Current time The currently set time Skype credit Your current Skype credit balance Action Left soft key Selects the current menu item or confirms a setting depending on the current screen Action Right soft key Cancels the last action o
45. n countries What is the price of a call to ordinary phones and mobile phones via SkypeOut Is it expensive to use Skype with a volume based Internet connection You can make big savings Check the prices at http www skype com products skypeout rates all_rates html currency EUR No Skype does not take up much bandwidth On average Skype uses 0 0 5 Kbps during standby and 3 16 Kbps during calls Does Skype work behind a NAT router Yes Skype works behind most NAT routers We recommend that you use a peer2peer friendly router Does my DUALphone support several languages in the menus Yes You can choose between 12 languages Italian Portuguese Polish Spanish Dutch Finnish Danish Swedish English German and French NOTE Russian will be available in a forthcoming firmware version Does my DUALphone support connections via proxy servers and firewalls with approval Yes Your DUALphone supports HTTP or HTTPS proxies authenticating HTTPS SSL and SOCKS5 proxies SUPPORT INFORMATION SECTION 3 In which countries has the DUALphone 3088 been approved QUESTION ANSWER The DUALphone 3088 has been approved in the following European Union Member States Austria Belgium Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Poland Portugal Slovakia Slovenia Spain Sweden The Net
46. nable to answer the call 1 From the Idle screen press to enter the main menu J SkypeName 12 30PM CO gt Press 3 and W to select Settings a search E Services Aseos Select Back 3 Presss 9 and p to select Call divert Privacy Tones Time and Date Manage blocked vae Select Back ADVANCED SETTINGS SECTION 2 1 Cail Divan 4 Presss 3 and to select Welcome message Calltonuard Call forward number Voicem Welcome message Select flack tr My Greeting 5 Press to select options Play fecond mew Default Select Back 6 Press Record new to record your welcome greeting and press Play to hear the recorded message by Ay Greeting Select Back NOTE e You have to buy a Skype voicemail subscription to use this service See more at www skype com Listen to your voicemail Callers can leave a message for you Whenever someone sends you a voicemail the message You have 1 new voicemail will be displayed on your DUALphone 1 From the Idle screen press to enter the main menu J SkypeName 12 30PM Men Contacts 2 Press ey and p to select History Contacts A Add Contact select Back 34 ADVANCED SETTINGS SECTION r 3 Press 9 and p to select Voicemail Ai calls Missed calls Incoming calls Dutgoing calls Select Back Volcemails 4 Press and or just press Y to select the voicema
47. ng tone Silent EP Melody 1 gt 11 Beep 0 Melody O Melody O Melody J o Melody 4 Select Back Adjust the ringing volume You can adjust the ringing volume of the handset for incoming calls lt Tones 1 From Tones press and to select Ringing volume Intercom Helody 1 Select lr Volume 2 Change the ringing volume level using 1 wlll Hing rolume level Select Back ADVANCED SETTINGS SECTION 2 Adjust the keypad tones You can choose whether you want to hear a tone whenever you press a key or whether you want your keys to be silent 1 From Tones press and to select Keypad tones 2 Press and Y or just press to select your preferred setting On Off Set the time and date Your DUALphone will always obtain time and date information from the Internet Thus you only have to configure the Time zone and Daylight saving settings When this is done the time and date obtained by your DUALphone from the Internet will be adjusted according to your choices E dae Ped dee In Time zone it is important that you choose the correct time zone otherwise the time shown on the idle screen will not be right In Daylight saving you have two options Choose Daylight saving when you are in a zone with summertime and choose Standard in all other zones 40 ADVANCED SETTINGS 41 Skype J SkypeName 12 30PM Menu Contacts br
48. ntries you can make but your contact list can nevertheless hold hundreds of contacts It is easy to access your list of contacts 1 From the Idle screen press to enter Contacts J ShypeName 12 30PM Menu Contacts 2 Press Y to select Contacts Cont E History Ads Contact Salen Back 3 Browse your contacts using HY Contact list iaman Helenbl MaryShupe ll Roger Options Back 4 Or search for a contact with the quick search feature by using the letters on the keypad For example if you press the letter J you will see a list showing all of your contacts beginning with this letter 5 Press to select a contact 6 Press and or just press Y to select the desired action Call Send Eolica voicemail View profile Advanced Send voicemail View profile Advanced Select Bach ADVANCED SETTINGS SECTION r W Contacts 7 Under Advanced you have access to more options Rename Remove Edit Block Request details Add contact Call Send vocera Viera ie Select Back Your contacts are ordered as follows e Online Skype contacts alphabetically by full name e Offline Skype contacts with call forwarding and SkypeOut contacts alphabetically by full name e Offline voicemail divert and non authorised Skype contacts alphabetically by full name NOTE e If you have more contacts than your DUALphone supports you might experience that
49. o a power outlet in order to work Your DUALphone will not function during a power failure 28 ADVANCED FUNCTIONS SECTION r m Skype settings Change your online status Your online status can be seen by all Skype contacts authorised by you For more on this please see Main display in the Installation and basic functions section For more on authorisations please see Exchange contact details request in this section of the manual HI Skype 1 From the Idle screen press to enter the main menu J SkypeName le 30PA4 Men Contacts 2 Press oe and p to select Status History i Add Contact La i Jelect Gack Status 3 Press 3 and p to select Change status Sogn into Skype Crale mew accoun Sign out My prodile Select Rack bpiChange stalus 4 Press ey and Y or just press Y to select your preferred status Online CPs allna Away Not available Skype me Do not disturb Invisible Offline BS Away 3 Not available E Skype me BH Do met disturb eee Back NOTES e Alternatively you can also press from the idle screen in order to change your Skype status e When you select Do not disturb you mute all incoming Skype as well as landline calls ADVANCED FUNCTIONS SECTION y Choose auto or manual sign in Your first sign in has to be manual but after that you can activate Auto sign in and sign in to your Skype account automatically in cas
50. o it 1 From the Idle screen press to enter the main menu D SkypeName Ie PH Merwe Contacts CLC 2 Press O and O to select Settings a Search E Services Select Bach ADVANCED SETTINGS by Seltings 3 Press and Y to select Advanced Hanage blocked vse Cordless settings Phone settings Information Select Bach ro fhdvanced 4 Press ey and Y to select Internet settings Internet settings Firmware uplate Shape Ports Reset 5 Press Q and p to select Firmware proxy 6 Press to select Proxy Select Back bd Proxy 7 Press and to select Yes bs the gateway behind a HTTP prom O Mo Oe Select Bach 8 Use the keypad to enter the HTTP proxy IP Address A wizard will guide you through the configuration ADVANCED SETTINGS SECTION y SECTION y In Skype ports you can configure all the settings regarding the incoming connection port This is how to do it 1 From the Idle screen press QQ to enter the main menu J SkypeName l2 30P4 Menu Contacts IC gt Press 3 and p to select Settings a Search E Services I select Back 3 Press and to select Advanced Manage blocked vss Cordless settings Phone setlings Information Advanced Select Black rn Hdwanced 4 Press and to select Skype ports then enter your choices for Port and internet settings Alternative ports using y
51. on to the router Should you have any questions regarding the use of the Internet and the router please contact your Internet provider You will find more information on this issue under Advanced Troubleshooting Please note When installing a new router you should be aware that it might take some time up to one hour before it is properly registered with your Internet provider To use Skype telephony via your DUALphone you need a Skype account as well as a user name and a password Please see Getting started with Skype in the Installation and basic functions section With Skype you call for free when talking to other Skype users and you can buy a number of additional features to expand the possibilities of your DUALphone Please see Skype services in the Installation and basic functions section BROADBAND CONNECTION ROUTER MODEM ama BASE STATION A LANDLINE OPERATOR HANDSET THIS IS HOW THE DUALPHONE WORKS How the manual is organized This manual falls in three parts 1 Installation and basic functions 2 Advanced functions 3 Support information NEW USERS e Please read Section 1 of this document Section 2 is for more advanced users who wants a deeper knowledge of the DUALphone Section 3 is for FAQ and troubleshooting issues 5 HOW THE MANUAL IS ORGANIZED Installation and basic Functions Section 1 E In the box e 1 cordless DUALphone handset e 1 charging cradle for
52. ool e Most likely your base station is behind a proxy server which are often used by companies and schools Configure the Skype proxy via Settings gt Advanced gt Internet settings gt Skype proxy Also you have to configure via Settings gt Advanced gt Internet settings gt Firmware proxy Please contact the IT support resource at your workplace or school for further information SUPPORT INFORMATION SECTION 3 PROBLEM The time on the idle display is incorrect CAUSE e The base station is not connected to the Internet e You have not programmed your Time Zone and Daylight saving e Your DUALphone is behind a proxy server SOLUTION e The handset gets the time and date from the Internet Connect the base station to the Internet and wait for a few minutes Select your time zone via Settings gt Time and Date gt Time zone Then select Settings gt Daylight saving and choose Daylight saving f you are in a zone with summertime otherwise select Standard In order for the SNTP Simple Network Time Protocol to work UDP IP port 123 must be set to open proxy I cannot make a Skype to Skype call e You are not signed in e You have no Internet connection Choose Status gt Sign in and enter your Skype name and password when prompted for it If you have no Skype account you can create one via Status gt Create new account Please refer to I canno
53. outer keys navigate up down left and right The Enter key in the centre selects confirms a setting When you are in text editor changes to lower case upper case or numeric entry When you make a landline call you can send a key by pressing the key shortly If you wish to switch between an ongoing call and a call waiting press the key down for a longer period of time When you are in text editor provides a symbol table INSTALLATION AND BASIC FUNCTIONS SECTION 1 SECTION 1 E How to install the base station a Connect 3 on the base station to a LAN Local Area Network port on your broadband connection modem router hub switch etc using the provided Ethernet cable b Connect the power adapter to an active power outlet and connect on the base station to the power adapter 12 V 300 mA 3 6 VA c Connect J on the base station to a telephone socket if available using the provided telephone cable and optional plug The light indicator on the front has two functions e Always on confirms that the Ethernet cable is connected e Blinking indicates that the Ethernet cable is not connected INSTALLATION AND BASIC FUNCTIONS SECTION 1 E How to install the handset 1 Push the top of the battery compartment cover on the back of the handset inwards and downwards 2 Insert the two batteries provided with the handset making sure that their plus and minus ends a
54. problems yourself but may need your broadband service provider or landline provider to help you with others Check www dualphone net for more information PROBLEM My DUALphone does not work POSSIBLE CAUSE e The software needs to be updated to the latest version SOLUTION e Go to the Setting menu and select Advanced settings and Firmware update Select the latest software version and confirm to update cannot sign in to Skype e Skype does not accept your Skype name and or password e Check if you are using the correct Skype name and password Beware of upper case lower case letters and numeric numbers Screen displays Network connection lost and the base station light indicator is blinking slowly e The Ethernet cable is not connected Check that the Ethernet cable between 35 on the base station and the LAN port on your broadband connection modem router hub switch etc is connected properly I cannot make a e The Ethernet cable is not Check that the Ethernet cable between as Skype call connected on the base station and the LAN port on your broadband connection modem router hub switch etc is connected properly e The router or the modem is e Turn on the power to the modem or router not turned on and reset the base station e The base station cannot e In Internet settings check that the IP mode retrieve the IP address corresponds to the IP mode of your Internet connec
55. r returns to the previous screen depending on the current screen E Short cut to outgoing calls O going gt OD Short cut to all call history D 5 Short key press is a short cut to the Skype status menu lt gt GQ Short cut to search Skype users lt gt Mute ringer O g INSTALLATION AND BASIC FUNCTIONS SECTION 1 SECTION 1 Main Menu The main menu provides easy access to all of your Skype and DUALphone settings 1 From idle screen just press y to enter the main menu J ShypeName 1 30PH Menu Contacts 2 Use or O to navigate and highlight an item Select by pressing or go History nwa Contact Select Back The following table outlines the main menu items Contacts Your contact list and the current Skype status of your contacts Your calls missed calls incoming and outgoing calls voicemails and exchange contact Hi pon details Add Contact Adds a Skype user or SkypeOut number to your contact list Sign in to Skype create a new account change your profile change your password Status ane choose auto sign in Search Searches for Skype contacts online Services View Skype credit Skypeln and Skype Voicemail status 2 Settings for call divert privacy sounds time and date manage blocked users cordless Settings settings phone settings information and advanced settings INSTALLATION AND BASIC FUNCTIONS SE
56. re facing the same way as shown in the illustrations on the sides of the battery compartment 3 Slide the battery compartment cover shut 4 Affix the belt clip as illustrated 5 Connect the power adapter of the charging cradle to an active power outlet 6 Place the handset in the charging cradle to charge the batteries 7 Wait for 10 minutes and the batteries will be ready for first time start up 100 240V 7 10 min NOTES e After completion of the full installation procedure we recommend that you charge the batteries fully before first use This takes approximately 6 hours e Normally you need to be within 50 m of the base station to connect successfully 9 INSTALLATION AND BASIC FUNCTIONS SECTION 1 E First time start up You must complete the following steps the first time you use your DUALphone Start by turning on the handset by pressing O until the handset turns on Registration 1 Reset the base station by pressing the button on the back of the unit and insert the DUALphone in the cradle in order to register with the base station The fesel galeway and DUALphone screen informs you when ready for next step inser handset in charger Language a language Francas Deutsch Dansk Hedevlands 2 Find your preferred language using then press to select Select Continue 3 Confirm your selection by pressing y Are you sure you want to selec
57. rmware Displays the latest firmware version Please note that you cannot use your DUALphone during the update process The update typically lasts 15 minutes depending on your Internet connection Current firmware Displays the firmware version currently used by your DUALphone All Firmware vers Displays a list of all accessible firmware versions that your DUALphone can use Thus you can choose to downgrade to an older version 1 From the Idle screen press S to enter the main menu OSkypeName 12 30P4 M en Cort atig CC gt Press 9 and p to select Settings a Search E Services Xe Select 3 Press 3 and p to select Advanced Manage blocked use_ Cordless settings Phone satlings Information Select Back nr Hdvanced 4 Press and to select Firmware update Internet sel Skype Ports Reset Select Back ADVANCED SETTINGS presently used by the base station and the handset Versi n DU 0108 2006 Current Version e Firmware vers by Firmaare update 5 Press and or just press Y to select the required option Latest Latest Fumar Firmware Current Firmware All Firmware vers Cument Ferman All Firmware vera Select Back rm Latest Firmware 6 Under Latest Firmware press to install Please be aware that the Version 10 download can take some time The handset will prompt you when the firmware mine 006 update is finished IntoForWersion OIDO install Back 7
58. rompted to try another name e Use R to input symbols from the symbol table e Passwords can be 4 20 characters You can use any mix of upper and lower case characters numbers and punctuation marks You cannot use spaces your password cannot begin with a number or punctuation mark and you cannot use your Skype name as a password e Please be patient as the creation of your Skype account may take several minutes to perform e After you have created your Skype Name it is strongly recommended that you register an email address for your Skype Name on the Skype website This will allow Skype to generate a new password for you in the event that you lose your password Go to www skype com and sign in to your account Then follow the on screen instructions for registering an email address for your account Sign in to Skype When you have a Skype account you can sign in to Skype Please have your Skype name and password ready before you sign in and beware of lowercase upper case and special characters bi Signin 1 Use to select Sign in to Skype Create new account Select Cancel or Sign in 2 Use the keypad to enter your Skype name and press Enter your Skype name dorminickbiBotellal la Options Black Password 3 Use the keypad to enter your password and press Enter your INSTALLATION AND BASIC FUNCTIONS SECTION 1 SECTION 1 be Sign in 4 You ar
59. s give you access to the latest features What Skype services does my DUALphone support Your DUALphone supports Skype SkypeOut Skypeln and Voicemail SUPPORT INFORMATION SECTION 3 What Skype features does my DUALphone support QUESTION ANSWER e Superior Skype sound quality Calling via Internet Skype to other Skype users e Calling via SkypeOut to ordinary telephone numbers e Works with Skypeln enables reception of calls from ordinary telephone numbers PSTN e Works with Skype VoicemailTM view play delete record personal greeting e Skype conference call invited party e View search and call Skype contact list e Skype Call Forwarding e Skype Call Waiting e Caller Identity with Skype name and picture of calling party e Notification of missed calls new voicemail e Set your Skype online status Offline Away Do Not Disturb etc e View the status of your Skype contacts on the handset display e View Call History of Skype and ordinary calls 30 entries e Contact list Telephone book 200 entries e Create a new Skype account e Manual and automatic sign in to Skype account e Edit my profile e Update notification when new Skype and DUALphone software is available e View Skype credits What is SkypeOut SkypeOut allows you to call ordinary phones and mobile phones at very competi tive prices There might be restrictions applying to calls to special service numbers in certai
60. station and that the power is on Handset on the charging cradle does not charge e The cradle is not powered e The handset is not placed properly in the charging cradle e The batteries are not inserted correctly e Connect the power adapter of the charging cradle to an active power outlet e Place the handset correctly in the charging cradle e Check the position of the batteries Handset does not ring e The Skype status Is set to offline or do not disturb e The handset ringer may be off e The handset may be too far away from the base station e Set your Skype status to online e Increase the ringer volume e Move closer to the base station NOTES e This Installation Guide covers the basic installation process and the most common features of your DUALphone e For more advanced functionality descriptions you should consult the User Manual found at www dualphone net 25 INSTALLATION AND BASIC FUNCTIONS Advanced functions Section 2 m Menu tree of your DUALphone The following menu trees show how the different features are accessed through the handset Y and e are generally used to move to the next level by choosing Select Option or Back From the idle screen press Y for Menu MAIN MENU LEVEL 1 LEVEL 2 LEVEL 3 Call Send Voicemail View Profile L Advanced Skype SkypeOut or landline View Contact s Skype Profile
61. switch and then restart the base station by turning the power off and on I cannot sign in to Skype e You are using an incorrect Skype name and or password e You have no Skype account e Your base station is not connected to the Internet e The base station has not been provided an IP address Check the Skype name and or password and try again Be sure to enter large and small letters and special characters correctly Create a Skype account via Status gt Create new account Check that all cables are attached correctly Check via Settings gt Information that an IP address is shown under IP address If not check your Internet connection If you are using a router switch or hub restart the device s and then restart the base station Please refer to My base station does not receive an IP address under Advanced troubleshooting continues SUPPORT INFORMATION PROBLEM I cannot sign in to Skype continued CAUSE e Your Internet connection timed out because you are not using an Always on connection e A firewall NAT router is blocking access to the Internet SOLUTION Some broadband connections require that you log on the Internet every time you wish to use it and the connection will automatically close after for example 20 minutes of inactivity Your DUALphone does not work with such connections only with Always on connections Contact your Interne
62. symbol in the upper right hand corner of the display e The handset is not turned on e The display contrast is wrong e You are too far away from the base station e The base station is not turned on Hold down for approximately two seconds to turn on the handset From the idle screen press Menu gt 555 then select your preferred contrast setting Move the handset closer to the base station Turn on the base station The red LED light must be on at all times continues SUPPORT INFORMATION SECTION 3 PROBLEM There is no antenna symbol in the upper right hand corner of the display continued CAUSE e The handset is not registered SOLUTION e Register the handset via Settings gt Cordless settings gt Register handset I do not understand the language on the handset e You have chosen the wrong language e From the idle screen press Menu gt 888 then select your preferred language from the list cannot register the handset to the base station the message Open base station could not be found is shown on the handset No Caller ID is shown when receive landline calls e The base station is turned off e The base station is not in registration mode e You are too far away from the base station e You are not subscribing to this service with your landline provider e You are using an incorrect country setting e
63. t English Tes Ho 4 You are then directed to the Skype Agreement Use to read the entire text and then press to accept the agreement have read and accept the Skype End User License Agreement Found in Accept Decline Select the country 5 You are then directed to Country setting for landline configuration Use you are located in to find the country you are located in then press Y to select your country O Lunembourg O France Select INSTALLATION AND BASIC FUNCTIONS SECTION 1 METEO 6 Confirm the country code setting by pressing O Alter your country code by Enter Country a followed by the country code number of your choice and press Areacode 7 If your country uses area codes please enter the area code following the above procedure Press Y to continue Enter Aiea code 8 Choose Sign in to Skype or Create new account by pressing O followed by ign in Create new account Select Cancel NOTES The country setting configures the landline telephony port If your country setting is not configured correctly emergency calls may not work properly Emergency calls via the landline are only possible if power is applied to the base station and the landline is properly connected 11 INSTALLATION AND BASIC FUNCTIONS SECTION 1 m Getting started with Skype You can configure your DUALphone with an
64. t provider and get an Always on connection Possibly Always on may be enabled via your provider s homepage Restart your router and then restart your base station It this does not help it may be because you are using a very restrictive kind of router NAT Please contact your Internet provider or router manufacturer If you are about to buy a new router we recommend a peer2peer friendly router Skype needs unrestricted outgoing TCP access to all destination ports over 1024 or to ports 80 and 443 in order to work properly To obtain even better sound we recommend that you open the specific port to incoming TCP and or UDP traffic Please check Settings gt Advanced gt Internet settings gt Skype ports My base station does not receive an IP address e You may be using an Internet connection with a static IP address e Other equipment for instance a computer has been connected to the Internet connection Configure the static IP address via Settings gt Advanced gt Internet settings gt IP mode Select Static and enter the IP address then follow the wizard to make the further required entries Connect the base station to the Internet connection port Turn on the base station and wait for about one hour Restart the base station and check if your DUALphone works Check via Settings gt Information if the base station has received an IP address cannot connect to Skype from my workplace or sch
65. t sign in to Skype under Advanced troubleshooting I cannot make a e You are not subscribing to this eYou can buy SkypeOut at www Skype com does not reach the person intended country code SkypeOut call service e You are out of Skype credits e Check your available Skype credits via Service gt Skype Credit My SkypeOut call e You have not stored your e Check that your country code is registered via Settings gt Phone settings gt Region gt Country code You may also need to check your area code via Settings gt Phone settings gt Region gt Area code cannot receive Skype calls from certain persons e You have specified restrictions as to whom you want to communicate with e The person is a blocked Skype contact e You are signed out Check the person who is unable to call you via Settings gt Privacy gt Skype calls or Skypeln calls Select a privacy option which allows the person to call you Check if the Skype contact is blocked via Settings gt Manage blocked users Unblock if required Sign in to your Skype account via Status gt Sign in to Skype not ring on incoming calls My DUALphone does e You have muted your handset e You have enabled Call divert which means that all incoming Skype calls are forwarded e Adjust the volume via Settings gt Tones gt Ring tones Disable call forwarding via Settings gt Call divert gt Call forward
66. tact list and when accepted by the contact it will change status e Please be patient as synchronization of Skype contacts might take several minutes e Use echo123 to test your Skype connection Add echo123 to your contacts Calling echo123 will launch an automated testing robot that allows you to record and play back sound INSTALLATION AND BASIC FUNCTIONS SECTION 1 Add a SkypeOut or landline contact To add a SkypeOut or landline contact press Y to select Menu then 1 Use to go to Add Contact select by pressing El Contacts History s f g Select Back bp Add contact 2 Use to enter a phone number for use with SkypeOut or landline Choose what type of Select by pressing Contact lo add selec Bach 3 Use the keypad to enter the contact s name and press 8 Enter name of contact bpi Shypedul contact 4 Use the keypad to enter the full phone number and press 0 par ill abane SkypeOut numbers even local numbers must be entered in the following number for contact format followed by country code area code and number Dpteons Clear NOTES 5 e Use aA to change to lower case upper case or numeric entry e Use R to input symbols from the symbol table e SkypeOut allows you to make calls to traditional landline and mobile phones Go to www skype com to learn more about SkypeOut
67. tacts tomas E History Ads Contact Select Back 3 Presss and or just press to find a contact and select the contact by pressing HI Contact list E hamdi B end E MaryShype a ca Roger Options Back 4 Presss 9 and p to select Advanced bp Conlacis Call Send voicemail View e le Select Back ADVANCED SETTINGS SECTION 2 5 Presss O and to select Remove 6 Presss 3 and y or just press p to select the required type of removal Select an option Remove and block Remove Remove Select Aach 7 In both cases you are asked whether you really want to remove the contact Press Y to remove the contact e to cancel Block a contact You can block a Skype contact to prevent him or her from calling you Please note that this option applies only to Skype calls You can see your blocked contacts under Settings gt Manage blocked users At any time you can choose to unblock a blocked contact 1 From the Idle screen press Y to enter the main menu A SkypeName 12 30PM Menu 7 Contacts 2 Press Y to select Contacts PO E History fidd Contact Select Back 3 Press ey and or just press Y to find a contact and select the contact by 23 iaman pressing Heni MarySkhype e 4 Pager Options Back ADVANCED SETTINGS i o Contacts 4 Press and to select Advanced Call Send voicemail View protile
68. tion or you are behind a proxy server Check the user manual for the proxy settings guidance e You are not signed in as a e Go to the status menu and select Sign in as Skype user a Skype user From there refer to the section Sign in to Skype in this guide No display e The batteries are discharged e Charge or replace the batteries Handset is not registering e Base station is not ready for registration e The charging cradle is not connected e There are no batteries in the handset Reset the base station by pressing the key on the back of the base station and try to register again Make sure the power supply is properly connected to the charging cradle and that the power is on Make sure the batteries are correctly fitted into the handset Reset the base station and try to register again INSTALLATION AND BASIC FUNCTIONS SECTION 1 PROBLEM Handset is not registering continued POSSIBLE CAUSE e The base station is not connected SOLUTION e Make sure that the power supply is properly connected to on the base station and that the power is on No connection between handset and base station e You are out of range of the base station e The handset is not registered e The base station is not connected to power e Move closer to the base station e Register the handset e Make sure the power supply is properly connected to on the base
69. tween the speaker and earpiece TI 1 Press y to select Speaker SkypeW ame 0 00 11 Speaker Hold 2 Press Y again to return to Earpiece Sen ame 00 00 11 Earpiece Hold Start a new call during a call This is how to start a new call during an active call 1 Press 4 to put your active call on Hold SkypeW ame AN Speaker Hold 2 Use the keypad to enter a new number manually or locate the number on your Contact list by using Options gt Search in contact list Supe call Call held Options Alesse 3 Press a to start the call You can switch between the calls by pressing O E 4 Press D to terminate the active call Options Clear 65 ADVANCED SETTINGS Conference call From your DUALphone you can initiative a 3 party conference call between one Skype user one landline caller and yourself 1 Start a Skype or landline call 2 Put the active call on Hold by pressing e SK YpeN ame 00 00 11 Spreker Hold CE 3 Start a landline or Skype call Call held Dptions Resume ri Landline call 4 Choose Options gt Join in conference and the conference is established Switch to speaker View participants 5 Press to end the conference Select Bach Skype Conference call The DUALphone cannot initiate a Skype conference call but you can participate in a Skype conference call initiated from a computer If the active call is a Skype conference
70. your DUALphone will not show all the available contacts ADVANCED SETTINGS SECTION 2 Exchange contact details request You can send an authorisation request to a Skype user and if it is accepted you can see his or her online status When adding a contact to your Contact list you will be prompted to specify if you want to send an authorisation request We recommend that you send this request but you do not have to do so and you can send the request whenever you wish to If you do not send the request you will never be able to see the contact s online status Users who have not been authorised will be indicated by a on your contact list Similarly you will receive an authorisation request whenever a Skype user adds you to his or her Contact list By accepting the request you allow the user to see your online status 1 From the Idle screen press to enter the main menu a SkypeName 12 30PM Menu Contacts 2 Press Y to select Contacts E History fidd Contact Select Back 3 Press oy and or just press Y to find a contact and select the contact by pressing EA Contaci lisi 23 Ada Geena Cb MaryShype 4 Roger Options Back 4 Press Q and p to select Advanced Call Send vorcemail View o Select Back ADVANCED SETTINGS Rename Remove Edil Bloch Select Back NOTE SECTION 2 5 Press and O to select Request details 6 Use the

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