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        heat pump water heater installation diagram
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1.    R410A   99   8   3      7 2C2435       40 60    Water out    Water in    Safety valve       Before installing the unit ensure there that the air flow to the Heat Tech Heat Pump unit is not restricted   Allow enough space for the installation and maintenance  See diagram below     gt 300mm    2200mm   Main unit    600mm    Air outlet    E  Prohibit any blocking to the air outlet       Fix with bolts     gt 200mm    VLLLL  VL       FEAT TECH HEAT PUMP    Installation Instructions    Materials required for installation   To be supplied by installer    1    Plumbing connections   these can be obtained from plumbing retailers   2  Suitable outdoor electrical cable  Check rating plate for electrical specifications    3    Waterproof electrical isolator to be located close to the Heat Pump that will interrupt all  electrical power to the unit    4  UV resistant thermal insulation to insulate all water pipes        POSITIONING OF UNIT       The Heat Pump must be within 8 metres of geyser storage tank  with a maximum of 3 metres  difference in height  The heat pump should not be installed higher than the storage vessel       Damage due to water on the unit or flooding is not covered by the Warranty  Unit not to be  mounted where it is subject to excessive run off from a roof or lawn sprinklers etc        The Heat Tech Heat Pump unit is designed for outdoor location  and should not be placed in an  enclosed area such as a roof or garage  unless mechanical ventilation is provided to 
2.  as a replacement for energy   inefficient electric element geysers  The advantages of Heat Tech Heat Pumps are        Heat Tech Heat Pumps use R410A refrigerant that enables water to be heated to 60  C       Control panel allows the consumer to conveniently set water temperature and timing to desired  requirements       High efficiency and energy saving  thermal efficiency and Co efficiency of performance as high  as 4 0       Heat Tech Heat pumps cut water heating costs by up to two thirds       Electricity savings through the use of a Heat Tech Heat Pump can repay the total  investment within 1 5 to 4 years   dependant on usage       Capital outlay costs of purchasing and installing a Heat Tech Heat Pump are  generally lower than those of other comparable water heating system       Aesthetically pleasing and no solar panels on roof required      Effective in all weather conditions     whether cloudy or rainy  amp  can heat at night when the  electricity demand is low       Easy operation and automatic control  with automatic start up  shutdown and automatic  defrosting which saves any manual operation       Can be retro fitted to an existing hot water cylinder by an Heat Tech certified installer       Heat Tech Heat Pumps are backed nationwide and guaranteed by Heat Tech branches in all  major metropolitan areas    e For more information  visit our website  www heattech co za    About Heat Pumps      It is important to ensure the size of the unit matches the lifestyle of h
3. Cut off the power supply  remove  the bolt on the back of the water  pump and turn the water pump axis  Exhaust the air    Check whether the water pump is  damaged    Normal protection  no need for  treatment     FEAT TECH HEAT PUMP    About Operation Range    NOTE     e Conditions1  Inlet water temperature of the units  is 15  C  outlet water temperature 55  C    e Conditions2  Inlet water tempereature of the units is  30  C  outlet water temperature 35  C       Water Outlet Temperature  C     Water Outlet Temperature  C       Oe ee     15  7 43 10 43    Outdoor Temperature  C    Outdoor Temperature  C     MODEL  32 B   50 B   72 B  MODEL  32 B     32 B Unit capacity and energy efficiency diagram    72 B Unit capacity and energy efficiency diagram    z     Oo  O  O     0 5   15  10 5 0 b5 101 5 202 5 303 5 40 45  Ambient temperature    C       Capacity  COP    COP W  W     50 B Unit capacity and energy efficiency diagram    0  0 5   15  10  50 5 1 0 152 0 253 0 354 0 45  Ambient temperature    C   Capacity   COP       Capacity W   COP W  W      0 5   15  10 5 0 5 10 15 202 5 3AR A 4A 45  Ambient tmperature  C     Capacity   COP       20    HEAT TECH HEAT PUMP    Heat Tech Warranty       Model No  Invoice Date  Serial No    Customer Name    Installation Address    Company Name of Installer     The innovation and quality of Heat Tech products is assured by an extensive Research  amp  Development  programme  In South Africa  Heat Tech Water heaters are warranted by Heat Tech wh
4. HEAT TECH HEAT PUMP  INSTALLATION  amp   OPERATION MANUAL             Heat Tech Heat Pump Models  ALLWH 3 2kW  5 0kW  amp  7 2kW       A guide to the Installation and Operation of Heat Tech Heat Pumps  PLEASE READ THIS MANUAL BEFORE INSTALLING AND OPERATING  THE HEAT PUMP     gt  a    o N    HEAT TECH    Thank you very much for purchasing our product   Before using your unit  please read this manual carefully and keep it for future reference     FEAT TECH HEAT PUMP    Content    AO IN OCUN ooe E A 1              e FIUO E esau yensastsansequeasscaniaanecueiensaniteetsuerntiie  1  e About heat US         s sssssssessnssssnsrnnnnsnsnnnnnenennnnnrnrnrnrnnenrnrnnnrnnnnenenrnrnnnnnnenennnnnnnnnnnnne 1  e Why Heat Tech         sessssssnnununsnsnsnnnnennnnnnnrnnnrnrnrnnnnsnnnnnnnnnnnnnnennunnnnnnnennunununnnnnnnnnnnnennnnnn 2  ONS E A O PE EA EA A NAE S E E O E 3     DENION Ol UNS apsisa res eacaes E nies qenes tangata vansaacanadavesdeeteonyaetaquacaaavacnseavaes 3     Cautions and Warnings  picaiescncorse crassa yerdaancassquaetervaciavenseaieaysetoniesiacsiasenerenerrpeayeanananeuers 4  Installation ENSCEUCTIONS sssssr aa 5  e Ma e E E 5  e Installation Diagram ere ee ne ene ee ee ee 6     LOCAUON pep catccataccgnevacuedenareesscwevavanarsuevextaestaachervicuedepareessavevavevarsussraiaestaseteryisuedepareessce  7  S POTU OE MI aeaa EA E EEE EA EREE EEEE EE EO E EAEE 8  e Plumbing  water connections            s ssssssssssensnnnsnsrrnrnrnnnnnnnnrnrnrnrenenenrnnnnnnenerenennnnnnenn
5. ation    Heat Tech Head Office  Physical Address  294 Barolong Street  Icon Park  Sunderland Ridge Ext 1   Centurion  South Africa    Postal Address  P O  Box 8446  Centurion 0046    Tel  087 943 7471  Fax  087 941 7403  Email  info heattech co za    Monday to Friday 07h30     16h30  Closed Saturdays  Sundays and Public Holidays    Heat Tech After Sales Service Centre  Tel  087 943 7470  Email  service heattech co za    Monday to Friday  7h30     18h00  Saturday  Sunday and Public Holidays  07h30     15h30    23    
6. drainage is correct    The unit operates normally in the heating mode    The outlet water temperature is correct    The vibration is okay or if there any abnormal sounds when operating   There is no refrigerant leaking    Operational Explanations   About the Three minute Protection   If you re run the unit or turn on the manual switch after the unit stops  the unit will not start within three  minutes because of the self protection function of the compressor    Auto Adjustment of Fan Motor   If the ambient temperature is high when the unit is operating  the fan motor of the unit might be on the  low wind operation     Defrosting in the Air Supply Operation   When frost occurs during the heat supply  the defrosting function will operate automatically to improve  the heating effect  about 2 10 minutes     The fan motor will stop running when defrosting     Winter Start Up   In areas where the temperature drops below 09  C  it is essential to keep unit in operation to avoid  damage through freezing  If however the heat pump is not used in this period  drain the unit to prevent  the formation of ice in the condenser as this can cause damage and result in the need to replace major  components  The warranty does not cover damage to the condenser and piping due to freezing     Operating Conditions   For the proper use of heat pump  please operate at the outdoor temperature  7   C   43  C    As there are precision electronic components inside the unit  it is strictly prohibited to us
7. e T5 port between the sensor and the  motherboard is loose    Sensor damage    The T3 port between the sensor and the  motherboard is loose    Sensor damage    The T4 port between the sensor and the  motherboard is loose    Sensor damage    The T6 port between the sensor and the  motherboard is loose    Sensor damage    PCB Housing  Circulation  Pump   Water In let port    Heat Exchanger    Reverse Valve    Compressor    Solution    Connect the main unit with the  A  B  P  Q and E lines of the wired  controller correctly     Replace the communication line with  the shielded line     Replace the sensor    Insert the port well   Replace the sensor   Insert the port well   Replace the sensor   Insert the port well   Replace the sensor   Insert the port well     Replace the sensor        FEAT TECH HEAT PUMP    Error Code Explanation and Analysis    Ed    P2    P3    P4    P5    P8    P9  Pb    HO    19    Sensor failure at the  double pipe refrigerant  outlet    System high pressure  protection    System current protection    N A    Tt High pressure  protection    Condenser high pressure  protection    Protection for the over   high temperature at the  outlet of the condenser   T2  gt  60 O     Anti freezing protection  Anti freezing protection    Indoor and outdoor units  unmatched    The T2 port between the sensor and the  motherboard is loose    Sensor damage  Leakage of refrigerant    The circulating pipe between the water  tank and the main unit is too small    The circulati
8. e heat pump to the additional connection point situated in the middle  on the side of the geyser    Flow   Remove geysers drain cock and replace with a dual port drain cock  Connect the cold water inlet of   the heat pump to the dual port drain cock on the geyser  Alternatively tee into the geysers cold water  supply pipe between the geysers cold water shut off valve and the drain cock  Connection must be within  500mm of the drain cock     FEAT TECH HEAT PUMP    Installation Instructions    Testing  Before testing  all air is to be exhausted from the piping system as follows     Close all air exhaust valves and user water supply taps   Open water replenishing valve   Open user water supply tap   When tap water flows normally  close user water supply tap   Open exhaust valves   Once water flow coming out of exhaust valves is normal  start the pump     ELECTRICAL CONNECTIONS TO HEAT PUMP    All electrical installations must comply with current specifications SANS 10142 1     The wiring of  premises     Part 1  low voltage installations       All voltage and power requirements are identified on the name plate of the Heat pump    It is obligatory to install a weatherproof isolator or external plug point near the Heat Pump in  an easily accessible location   within 1 metre of the heat pump    Heat pump must be electrically earthed    All power sources to the Heat Pump must be shut off before opening the electrical box    Use a change over switch so the geyser element can be switc
9. e untreated  water such as from a lake  river or borehole water     Power off   e All operations will stop when the power is off       The operation indicator of the wired controller will flash slowly for several seconds to notify  re start after power off   check       If any malfunction occurs due to lightning surge or other electrical interference  switch off  manual power switch  re start and press On Off button again     13    FEAT TECH HEAT PUMP    Care  Maintenance and Service    CARE AND MAINTENANCE       As there are no user serviceable parts within the Heat Pump  owner maintenance simply involves  ensuring that there is an unobstructed airflow through the evaporator  and that the drain holes  underneath are clear  Keep foliage trimmed back away from the unit and ensure that any leaves   clippings  plastic bags etc do not restrict airflow  After the unit has been operating for a long period   and dependent on quality of water supply  dirt may accumulate in the tank which then needs to be  periodically cleaned by draining the storage vessel    SERVICE       It is a specified condition of the Heat Tech Warranty that the Heat Pump is serviced  by an authorised Heat Tech Service Contractor annually        Step 1   Electrical Terminals  These are to be checked annually for good connection to ensure they do not become loose and result in  unit malfunction or possible fire hazard     Step 2   Water System  amp  Y Strainer   The water circulation pump must be checked to ensu
10. el and serial number to avoid mistaken installation    The installer must be familiar with the relevant        SANS 10254     The installation  maintenance  replacement and repair of fixed electric storage  water  heating systems           SANS 10252  Part 1     Water supply installations for buildings     and also all local by laws        SANS 1352  The installation  maintenance  replacement and repair of domestic air source  water heating heat pump systems    Many installed geysers do not conform to specifications and the end user needs to be informed     in  writing  before installation begins  When in any doubt please refer to these specification standards     ee Air exhaust valve    ee a es i    m  i   Circulating water t    ne    Ai j    TAT  i CELI D  oU EL   m m i       Accessories    Accessory name Qty  Purpose    Installation  amp  Owner s This For installation and use  Melar  Manual    Y shaped Filter          To filter inlet water    Wire controller assembly      Control units and Display units  status    Seal Ring Discharge condensate water  Water outllet jointing pipe Discharge condensate water  Water tank sensor Detect water tank temperature    5 core shielded cable Connect outdoor unit and wire   10m  controller    FEAT TECH HEAT PUMP    Installation Instructions    COLD WATER    SUPPLY   PRV   valve  HOT WATER     gt  SUPPLY TO     gt   XK    HOUSE    DISTRIBUTION  BOARD    SAFETY VALVE  DISCHARGE    CHANGEOVER y      SWITCH        HEAT PUMP   not further tha
11. ensure  adequate air circulation  The unit is not suited for a ducted application  If cold air is discharged  and recirculated into the unit  its efficiency will be greatly reduced  Circulating air volume not to  be less than 2400m3 hour        Although the Heat Tech Heat Pump is extremely quiet in operation  avoid placing it on walls or in  areas where there is a risk of transmitting vibration or sound into rooms such as bedrooms        Do not place Heat Pump in locations where damage could be caused by water or condensate  leakage  If necessary provide a drain pipe to divert condensate from the unit Condensate will  increase as humidity increases     e Ensure drain holes in the base of the unit are clear of any debris that could cause blockage and  subsequently cause corrosion     N B  As cold air is discharged from the unit in operation  avoid placing near animal  enclosures  dog kennels  bird cages etc     Installing the unit in a location where the power supply fluctuates  e g  factories     may cause problems  CAUTION     Avoid placing unit in any area where flammable gas is leaked       Wall mounting   Mount the Heat Tech Heat Pump using supplied brackets against a flat surface above ground level  ensuring it is not subject to flood damage Brackets kits are available from Heat Tech  Inspect the quality  of the brick work prior to any drilling and mounting  Always use a spirit level to ensure the unit is  installed straight     Bracket       FEAT TECH HEAT PUMP       Pl
12. er y p b ee  k KUR warranty ump can De set to provide ot water  of 60 C  efficiency and faster at specific times needed  heating times  by user  10 metre  connection  wire incl          lt       gt   4 sy       lt J Compatible with Electronic Expansion Ne  Heat Tech Geysers  Valve precisely controls  M7    manufactured with a  2mm thick inner    refrigerant flow over  a wide range of       steel tank  temperatures  5 year and pressures   warranty    Ne Precisely balanced GMCC Toshiba        oo ie engineered fan is Compressor  extremely    designed to deliver  higher air volumes at  lower fan speeds  thus  reducing noise levels  and increasing    reliable and efficient  is optimised  for Heat Tech   s R410A gas  system  Higher water 3 year  temperatures are warranty  achieved along with       efficiency  an extended   compressor  lifespan    Enhanced snc 60  C max temperature  lt J SNe Precision engineered   heat exchanging a a perfectly meets user   s T 4 Way valve prevents   evaporator  double coil needs  providing hotter gas mixing  ensures   loop  results in higher water in the storage tank stable defrosting    efficiency with and higher hot   improved heating water yields    and defrosting   efficiency        O      Geysers   Solar Systems   Heat Pumps   Spare Parts    Tel  087 943 7471   email  info heattech co za   www heattech co za    PA Energy saving   Eco friendly GD Extended Lifespan  longer lasting   lt   Efficiency       FEAT TECH HEAT PUMP    Specifications    C
13. ernal components due to  freezing  rust  corrosion or scale build up  The Warranty is rendered also null and void should units leave  South Africa unless prior approval is obtained from Heat Tech  Damage caused by failure to operate the  heat pump in accordance with Heat Tech s written instructions as well as damage caused by lightning   electrical surges  blown fuses  open circuit breakers  winds  corrosive environments or other     21    FEAT TECH HEAT PUMP    Conditions of Warranty    CONDITIONS OF WARRANTY    22    Should a fault occur on a new Heat Pump following installation and initial satisfactory operation   the Heat Pump will be repaired  not replaced with a new unit    For HEAT TECH s Limited Warranty to take effect  payment must have been received in full by  HEAT TECH and a faxed copy of this Warranty received by HEAT TECH for registration  purposes    HEAT TECH Heat Pumps must be installed by a technician that has received installation and  maintenance training directly from HEAT TECH or their Authorised Training Agents  Any  unauthorized installation  alteration or repair will void this Warranty  All repairs are to be carried  out by a qualified refrigeration technician who is registered in the Safe Handling of Refrigerants    Further information in this regard may be obtained from HEAT TECH     The installer must ensure that the installation fully complies with HEAT TECH   S  recommendations concerning installation  water piping and electrical work including e
14. he  OK   key  or wait for 7 seconds  to confirm    4  During the setting process  press the  CANCEL  key anytime to exit without saving     B  Setting the Timer  Feature  The controller allows for 3 timing settings to be programmed  How do I do this     1  Press  SET  key twice to enter timing   2  Now the  hour  will flash for Time period 1   3  Press the  A  or  Y  keys to adjust the hour then press the   gt   key when finished  Set the   minute  in the same way   4  Press the   gt   key when finished    5  Now set the time off in the same manner   6  Press the   gt   key when finished   7  Set timers 2  amp  3 in the same manner if desired   8  Press ok when completed    Check timing information  to check which time periods have been set  press the   lt  lt    or       keys under the main page  The  ON  and  OFF  times for Time period 1  Time period  2 and Time period 3 will be displayed in sequence     Cancel timing  press and hold the  CANCEL  key for 3 seconds  All the effective Time periods will be  cancelled     C  Setting tank temperature    Feature  Set what temperature of water you require in the geyser   Tip  Most normal geyser thermostats are set to 60  C  However 55  C is more that adequate  In winter  you may want to adjust the temperature higher as users tend to shower longer and in hotter water   However please note that the heat pump is least efficient when raising the water temperature from 55 to  60  C     How do I set the differential   1  Press the  A  o
15. hed in case of heat pump   failure  Ensure that there is no existing device installed that controls the geyser element  e g  ripple  relay  timer etc     The supply cord to the Heat Pump must be protected from damage  and may only be replaced  by a qualified service agent or electrician  use 2 5mm twin   earth Norse cable    Before power is switched on it should be confirmed that all wiring is finished and that all  connections are correct     Specifications of power supply       Model Power Source    32 B   50 B   72 B    220V 240V   50hz    Manual switch and fuse    Manual Switch A  Fuse  A        FEAT TECH HEAT PUMP       Installation Instructions    Power Cable    Min  wire size  mm   Manual   Metal pipe  amp  synthetic Switch  A   resin pipe wire   Size RCCB   Model   Continuous   Ground   Capacity  length Wire   lt 30m     ie  15  30 mA   LBC 16     220V 240V    50Hz    Electric Wiring Diagram        XP10  ZN Red Black  xsio     T5 as       EJEJEJ  Ox f     EE  mr  m      PLEASE CONNECT      CICA      WITH THE ATTACHED           T5 TEMp SENSOR     Se oh al ee ee E   mE    4    Please connect by  5 bit shielded wire GND  in accessory bag        Controller       11    Start up Process    CONNECTING THE CONTROLLER  The controller display can be mounted anywhere the client prefers     in the roof or in the house  The  Heat Pump comes standard with a 10m long controller display cable  Do not extend the connection cable  beyond this length   e When power cable runs parallel t
16. lectrical  earthing of the unit    All plumbing installations must comply with the current specifications SANS 10254     The  installation  maintenance  replacement and repair of fixed electric storage  water heating  systems     as well as the relevant sections of SANS 10252  Part 1     Water supply installations   for buildings     and also all local by laws    All electrical installations must comply with current specifications SANS 10142 1     The wiring   of premises     Part 1  low voltage installations       The installer must ensure that the installation fully complies with the requirements of SANS  Code of Practice for Refrigerating Systems    The size and model of the HEAT TECH Heat Pump selected must be appropriate to the   specific application and hot water requirements of the User    It is a specific condition of this Limited Warranty that the equipment receives one major  service annually in accordance with the manufacturer   s recommendation by a service company  authorized by HEAT TECH  Half yearly minor services are also recommended  All non warranty  service charges are the responsibility of the original owner  Any unauthorized alteration or repairs  will void this limited warranty  Refrigerant is excluded from this limited warranty  This warranty is  not transferable    Any change in ownership of equipment or change in the appointment of a maintenance  contractor must be approved and accepted in writing by HEAT TECH     FEAT TECH HEAT PUMP    Contact Inform
17. n 8m and not  lower than 3m from geyser     ISOLATOR SWITCH   outside  in weather  proof box   1m from heat pump     ELECTRICAL CABLE   2 5mm twin  amp  earth norse   A   Vacuum Breaker  B   Dual TP Valve CIRCUIT BREAKERS   C   Solar Drain Cock  D   Lever Ball Valve  within 1m of HP   E   Y Strainer       Copper Piping     Armor Flex  UV protection if pipes  are outside    Model Manual Switch  A  Fuse A   ALLWH3 2Kw 20 15  ALLWH5 0Kw 20 15  ALLWH7 2Kw 30 25    ltems to be removed Replaced with New Installation        gt  F 4    Cobra Dual Draincock Cobra Strainer Cobra 3 4    Ball Valve          EAT TECH HEAT PUMP    Installation Instructions    Unit Specifications    Model  Power Supply  Water Heating    Ph V Hz  m sto10iaemO  ejcolCiammm KV  Heating Input kW    COP  Rated Current A    Recommended Water   Volume L    Tank   Refrigerant   Outdoor Noise Level   Max  Pipe Length   Max  Height Difference   Operating Conditions  Ambient Temp   Water Outlet Temp     4 way valve    Hi B    protective  switch    Th       Compressor         Only Model 50  TW  has  this Th thermal sensing bulb     Heat exchanger    ALLWH3 2kW  1 220 50  3 65   1   3 7   3 7   100   250    R410A   49   8   3  ACRAS  40 60    Sleeve type heat  exchanger    Model  32 B   50 C   50 TW   72 C     Location of unit    ALLWH5 0kW    1 220 50  Sell   1 32   4 2   6   100   400    R410A   55   8   3   TACS IE  40 60    T5    Pressure  insulation  tank    ALLWH7 2kW  1 220 50   Vea   1 96   aa   8 5   100   500 
18. n Key WS i   ON OFF Key    Left Right Key       Left Right Key    Cancel key     amp  OK Confirm Key     Press for 3sec to        Press for 3sec to  cancel timer        cancel locking     Add and Reduce key  4 IK  Set Key    Contents   1  Set up  2  Settings  a  Setting the clock  b  Setting the on off timers  c  Setting desired water temperature  d  Setting temperature differential  3  System Check  4  Other buttons  Set up    Feature  This controller can be used for various models of Heat Tech Heat Pumps  thus it is  critical that the controller is set to the correct heat pump model   e Setting 1    default  is for commercial heat pumps  10 20  38kw    e Setting 3   for commercial swimming pool heat pumps  45  90kw    e Setting 5   Domestic heat pumps  3 2  5  7 2kW     How do I change this    1  Ensure the controller is powered off   2  Hold the left and right arrows buttons down simultaneously for 3 sec   3  Number will start flashing   4  Press the up down button till the desired setting number  see above  is seen   5  Press ok       Ue   Hint  If a conflict button appears conruct   it means that the controller has not been set correctly for  the installed machine    15    FEAT TECH HEAT PUMP    Wire Controller    Settings  A  Set the Clock Time    1  Press the  SET  key 3 times to enter clock settings  The hour will flash    2  Press the   or   keys to adjust and press the   key when finished    3  Now the minutes will flash  Press the   or   keys to adjust then press t
19. ng  avoid damage to  evaporator fins which are easily bent  and lower gently into position     Heat Pump can start at any time without prior warning     Delay re start  Do not switch unit off and immediately on again  but wait 30 seconds for refrigerant pressure to equalise     Do not insert fingers or any object into the air inlet or outlet  as injury or damage could be caused by rotating  fan  Do not allow children to play with the unit  Also do not use any flammable sprays  e g  hair spray  near  the unit to avoid possibility of fire        The water quality standard applicable for the unit    Ph value Total hardness   Conductivity Sulphur ion Chlorine ion Ammonia ion     lt 200uV   lt 50 ppm No  lt 50 ppm  cm 25  C     TESE     lt 50 ppm  lt 30 ppm  lt 0 3 ppm No requirement  lt 50 ppm       See www dwaf gov za for further information     In areas where the water has a high lime content  it may be necessary to install a water K  High N  softener or electronic de scaler  An indication of this would be an excessive lime deposit       i Lime  such as on the element of a kettle  Heat Tech does not warrant against failure due to  lime scale build up in the heat exchanger  Content        FEAT TECH HEAT PUMP       Installation Instructions    Installation of Heat Tech Heat Pumps may only be carried out by qualified and authorised  Heat Tech   trained installers who possess the necessary plumbing  electrical and or airconditioning certifications   Before installation  confirm mod
20. ng pipe between the water  tank and the main unit is too long    The height difference between the water  tank and the main unit is too large    There is air in the water pump    The water pump is not started    The capillary is blocked off  small  possibility     No water in the water tank and the tap  water supply is stopped    The circulating pipe between the water  tank and the main unit is too small    The height difference between the water  tank and the main unit is too large    There is air in the water pump    The water pump is not started    The capillary is blocked off  small  possibility     Water pump is not started    There is air in the water pump    The water pump is not started    Prevent PTE cracking by freezing in the  winter    Insert the port well     Replace the sensor     Check the leaking place  mend by  welding  exhaust the air and add  refrigerant again     Use the DN 20 pipe    The length of the connecting pipe  should be  lt  5 m    The height difference should be  lt   3 m   Exhaust the air  see Chapter Three   Check whether the water pump is  damaged    Weld the capillary and add  refrigerant  Blow it clear by high  pressure air or replace it    Shut down the unit and start until  the tap water supply recovers to be  normal    Use the DN 20 pipe    The height difference should be  lt   3 m   Exhaust the air   Check whether the water pump is  damaged    Weld the capillary and add  refrigerant  Blow it clear by high  pressure air or replace it     
21. nne 9  e Electrical controller and thermostat connections          ssssssssssssenerersnsrsrnnrnnnnsnerenrnnne 10 11      Start  UP PrOCOSS siia A 12      BEANO DOFACIONN sarni EAA Ai 13      Care  Maintenance  amp  Service w cscsccscscncccenecceceueuneneuaeneueuseneuseseueuseneusuneneunenes 14  CO Wire Controller    ccccssscccsnsccncnsneccnsneennncnenenceeenenseenenseeneonseenensnenengnnennnanes 15 17  AO Error Code Explanation          sssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 18 19  AO Aao e Oae E Od  coccccuccncnseccnccnncnoncnsauousncnccnsnencceuenacnonsneeusuancunencncnene 20  AO VECE LS  oorironon eoon a eee EEE Ee EEE EEE EE EEE EEE EE EE EEE EC EEC EEE ECE EEE EEL EEE EEE EEELET 21 22  AO Cop Ee OTEO o T 23    N B  This Installation Manual is the property of Heat Tech Heat Pumps  and all rights of  copyright are reserved  It may not be reproduced or used for any other purpose without  written permission from Heat Tech  In the interests of product improvement  Heat Tech  reserves the right to change specifications without prior notice  It is the responsibility of the  user to ensure the relevant issue of this Manual is utilised  Heat Tech accepts no responsibility  for loss or damage as a result of alleged errors  omissions or subsequent alterations to this  Manual     2    FEAT TECH HEAT PUMP    Introduction    Features of the Heat Tech Domestic Heat Pump Water Heater    As electricity prices rise  so many more people are turning to Heat Pumps
22. o the control wire  please enclose in separate tubes and   ensure adequate spacing between them to avoid electrical interference     Temperature Sensor  The Heat Tech Heat Pump comes with an 8 metre geyser temperature sensor that must be inserted into  the Solar Drain cock  If two thermostat pockets are available  insert into 2nd thermostat pocket     Final Installation Checklist  Confirm the following before operation     The water heating units are installed correctly    The piping and wiring are correct    The accessories are installed correctly    The heat insulation is perfect    The ground wire is connected correctly    The supply voltage is consistent with the rated voltage of the unit   The air inlet and outlet of the unit is free from obstacles    Startup Process    Power on   Wire Controllers     2 min later    Start circulating  water pump    FEAT TECH HEAT PUMP    60s later    Start compressor   amp  fan       Startup    finished       12    HEAT TECH HEAT PUMP    Start up Process    rial Operation Check       Control the heat pump operation by using a wired controller and check the following items in accordance  with the User   s Manual  If any error  please eliminate it according to the error code explanation and  analysis in the end of this manual    Check that    The wired controller switch is in working order    The functional buttons of the wired controller are correct    The indicator light lights up correctly    The manual operation button operates    The 
23. o warrant to the  original owner of the Heat Pump that under conditions of normal use and maintenance  the product is  free from defects and workmanship  The warranty is limited in duration as follows     FULL ONE YEAR WARRANTY    During the first 12 months after purchase  Heat Tech will  through its Authorised Installers  and free of  charge to the Owner  repair or replace any parts defective in material or workmanship  Replacement  parts may be new or remanufactured  at the sole discretion of Heat Tech  In addition  there is a 2 year  warranty on the Wilo circulation pump   Note however that warranties are null and void should the unit  leave South Africa unless prior approval is obtained from Heat Tech      LIMITED EXTENDED THREE YEAR COMPRESSOR WARRANTY   During the second and third year after date of invoice  the Compressor carries a parts only limited  warranty  excluding costs of labour  travel and refrigerant      WARRANTY TERM   The Warranty Term commences on the date of the customer   s invoice and shall run for the full period  specified  Thereafter  the warranty period is to be reduced pro rata by the number of months by which  the invoice date is in excess of 1 year from the unit   s date of manufacture  The warranty is limited to the  original owner and is not transferable     EXCLUSIONS   The above mentioned Limited Warranty does not cover products damaged as a result of accident   abuse  misuse  improper installation or maintenance  or failure of piping or int
24. ondition 1 3500W  Heating Capacity Conditon 2 3200W  Condition 3 3650W  Condition 1 1010W  Standard power Conditon 2 850W  Condition 3 1040W  Max power 1550W    Power supply 220V 240V  50Hz    Operation control Manual start  auto start  failure alarm etc     High pressure protection  hydraulic protection  overload protection  temperature protection  etc    R410A R410A   950g   1200g     Water outlet temp Default factory setting temperature 50  C    Safety device    Working substance  Charged volume     Water Circulate param  Liquid side heat exchanger Double pipe heat exchanger    Max  resisting pressure 0 7mpa       Note    Conditions 1  Outdoor ambient temperature is DB WB 20  C 15  C  inlet water temperature of the units is 15  C  outlet water 55  C  Conditions 2  Outdoor ambient temperature is DB WB 7  C 6  C  inlet water temperature of the units is 30  C  outlet water 35  C  Conditions 3  Outdoor ambient temperature is DB WB 15  C 12  C  inlet water temperature of the units is 40  C  outlet water 45  C  Actual heating output would be changed according to the change of outdoor temperature and relative humidity     Dimensions of unit    ALLWH3 2 KW  ALLWH5 0 KW  ALLWH7 2 KW                                                                                                    Through hole  12X22 linea hole        D                         FEAT TECH HEAT PUMP    Cautions and Warnings    All electrical connections to this Heat Tech Heat pump must be done by suitably qualified per
25. ouse i e how many  people in house and how much hot water is used       The heating process of a heat pump is that it absorbs heat from the ambient temperature and  transfers it to water  Should the ambient temperature decrease so will the heating capacity and  thus also the rate of heating the water       Upsizing the unit e g  from a 3 2kw to a 5kw is often a good solution    e There will be less strain on the machine  e Will ensure a quicker turnaround of water  e Increased efficiencies of the machine    Guide Table  This is to be used as a guide only and sizing of units must take end users lifestyle and application into  consideration     Model Recommended Number of People Size of existing Turnaround time of  geyser heating water     ALLWH3 2kW 100 150 2 hours    ALLWH5 0kW 150     250 ihr 45  ALLWH7 2kW 300  500 2 hours         Dependant on ambient conditions    1    FEAT TECH HEAT PUMP    Why Heat Tech    A     HEAT TECH    THE SMART CHOICE IN HEAT PUMP TECHNOLOGY        I   Benefits of a Heat Tech Heat Pump    Se Environmentally friendly Ultra efficient    tube in tube    C9 Top quality  reliable ta Intelligent Controller with  lt J  R410A gas refrigerant  Heat Exchanger  4m long Wilo water LCD screen provides multiple  highly efficient  ensures with rifled piping which circulation pump  temperature readings of the system  optimum output and results in increased heat and E EE defrostine A  2 year timer function ensures that the Heat  a water temperature transfer  great
26. r  Y  keys to adjust the water temperature after the controller is powered ON     2  Alternatively  press the  SET  key once when  SET WATER TEMP  is displayed on the LCD and  then press  A  or  Y  to adjust the water temperature     16    FEAT TECH HEAT PUMP    Wire Controller    D  Setting temperature differential    Feature  This function ensures that the heat pump does not come on every time water is drawn or if  there is heat loss in the storage tank  The user can set the temperature at which they would like the heat  pump to come on     Note  Should the heat pump detect a rapid decline in temperature  such as when someone is showering  or bathing  the unit has a built in delay that overrides this setting   The heat pump will only start up when the temperature reaches 35  C  This prevents water mixing in the  geyser  i  e  cold water mixing with hot   The range is 2  C to 10  C     How do I set the differential   1  Press the  SET  key 4 times to enter the temperature difference settings   2  The LCD will display  DIFF   Press the  A  or  Y  keys to adjust the temperature difference   3  Press the  OK  key  or wait for 7 seconds  to confirm and return to the main page   During the setting process  press the    3  Checking the System    Feature  With this function you can do basic fault finding if the heat pump is not working or you would  like to see what parameters the machine is working at whilst in operation    d      Tip If you see and error icon ERROR kindly follow 
27. re it is operating normally  The Y water strainer is  to be cleaned and heat exchanger coils checked for fouling  Dirty or fouled heat exchangers result in  inefficient operation  and if fouled  a chemical cleaning treatment may be necessary     Step 3   Unit Performance   During servicing  readings must be taken of temperature  pressure and electrical characteristics  and the  overall performance of the unit assessed  Generally  a fault code will be displayed on the controller which  will assist in diagnosis of the problem     Step 4   Cleaning   Because a dirty evaporator will result in decreased efficiency  the evaporator should be cleaned whenever  visibly dirty  preferably twice a year  The outer surface of the unit may be cleaned with a sponge and  warm soapy water  Do not use bleach  abrasive cleaners or solvents which will damage the paintwork     When the evaporator is being cleaned with a low pressure hose  ensure that the power    to the unit is switched off        N B  If the Heat pump is going to be shut down for an extended period  the drain valve  should be left open     Water that is draining from the Heat Pump could be hot and result in injury by scalding   Do not allow anyone to come into contact with this water        FEAT TECH HEAT PUMP       Wire Controller    IRE CONTROLLER    Function Icon    Operation icon   On line Unit    Mode area Qty  Indication    Water Level indication    Setting temperature  amp   Clock    Timing on off   Water temp     Constrai
28. sonnel  and in  compliance with all applicable local and national rules and regulations  An improper electrical connection will  create a hazard that could result in injury or death or damage to property  The electrical mains switch is to be  switched off before working on or near the unit  As there are no user serviceable components within the unit   only qualified Heat Tech trained technicians should open the unit and service it  end users must not open the  unit     Should you detect any abnormality such as a smell of fire  turn off the unit in order to avoid damage or injury   and call your supplier for instructions     Hot water can be dangerous   In keeping with international safety standards  Heat Tech have restricted maximum water temperature of the  unit to 60  C  Temperatures above this level increase the hazard of scalding  If there are infants or elderly  people in the home  it is recommended that a lower outlet water temperature be selected     Avoid water damage   Stop valve on the water inlet to be closed before undertaking work on the unit  Ensure that the geyser drip    tray is in good condition to avoid damage to property     Transport of the Heat Tech Heat Pump unit    Heat pump must always be transported in original packaging and kept upright during storage and transport  as indicated on the packaging  The unit should not be leaned more than 45degrees  If unit is transported on  its side or upside down  permanent damage may be caused  When removing packagi
29. the instructions below  How do I check     Hold the  Set  key for 5 seconds    Then press the  A  or  W  for the various operating data   At the bottom of the screen you will see a number between 1 9  Each number highlights specific data    1   Temperature of the condenser pipe    2 amp   3 Outdoor ambient temperature     4 Compressor current    5  Last one error or protection  last second error or protection  for full error list kindly refer  to manual       7 Third last error message    9 Wire controller setting value  condenser pipe temp T3a of system     Note   P1 will indicate if there is no water flow   i e the heat pump is currently not in operation    4  Other    e Auxiliary button   not relevant to domestic models  e Unlock   if the controller is not being used for longer than 1 minute  It will lock itself  To unlock  press  OK  button for 3 seconds    17    FEAT TECH HEAT PUMP    Error Code Explanation and Analysis    ERROR CODE EXPLANATION AND ANALYSIS    18    Code Explanation    Power phase order error    Communication failure    Outlet Water Temperature  Sensor Error    Water temp  sensor failure  in the water tank    Condenser Temp  Sensor  failure    Outdoor ambient temp   Sensor failure    Sensor failure at water  pump outlet    T8 Temperature Sensor  Error    Cause Analysis    Communication failure between the main  unit and the wired controller    Electromagnetic interference because  communication line is not the shielded  line   Damage of the sensor    Th
30. umbing Connections       PLUMBING CONNECTIONS    All plumbing work is to be undertaken by an authorised and Heat Tech approved  contractor        Water inlet and outlet connections are clearly marked  It is very important that piping to the  storage tank is correctly connected       We recommend that all pipes be lagged before they are installed as this will ease the  installation process       A mandatory lever shut off valve must be positioned on both pipe connections  These are  required for servicing      The Y shaped strainer supplied with the Heat Tech unit must be positioned on the inlet water  pipe as near to the unit as possible  If this is not installed  the warranty becomes null and void     Maximum minimum water pressures   The minimum water inlet pressure required is 0 2Mpa  The maximum water inlet pressure is   0 7Mpa  Should pressure exceed this  a pressure relief valve is to be fitted  and needs to be   checked on a regular basis to remove lime deposits and ensure it is not blocked       Water may drip from the discharge pipe of the pressure relief device  so this pipe must be left  open to the atmosphere in a frost free environment     Piping connections to hot water cylinder    Connective pipe  specification  Circulating water outlet of main unit  Circulating water inlet of main unit  Circulating water outlet of water tank    Circulating water inlet of water tank  Cold water inlet  Heatwater outlet   Safety valve    Return  Connect the hot water outlet of th
    
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