IPR5000 Manual Rev A - Link Communications
Contents
1. SPEAKER MICROPHONE 1 NC 2 NC 3 Speaker 1 4 PTT Input 5 Speaker 2 6 Mic Audio 7 3 3V Power 8 Mic Ground 1 Ground 2 Speaker 1 3 Speaker 2 4 Ignition 5 Main Power IP Communicator IPR5000 User s Manual V1 0 3 0 Setting up the IPR5000 There are two versions of the IPR5000 the physical mobile radio and the Virtual IPR5000 software for Windows PCs Except for installing updating the software the process of setting them up is identical Installing and updating the IPR5000 software The instructions below are for the latest versions of the IPR5000 software Please check to see if you are using the latest version before continuing To check which version you are using is accessed by pressing the Settings button and press the Software Version button You can verify the software version and download current firmware from the following web site http vtrunk net home bIPRi If you need to update the units firmware you will need to download the new firmware onto a USB thumb drive Once downloaded onto the drive you can plug it into the IPR5000 s rear USB connector From the same screen you accessed allows you to install the firmware from a USB thumb drive Do not interrupt power while the update is in process If you interrupt power you will cause the IPR5000 to stop working requiring return to the factory for recovery Use Demo Talk Groups Note The demo talk g2. Talk Groups Rename Talk Group Add Talk Group Delete Talk Group Zone Editing To recap a Zone is a group that contains several talk groups so editing a Zone will display the Talk Groups that are grouped within the Zone Global 1 Fire Global 2 Ambulance Global 3 Police Global 4 Weather Each user has access to the Talk Groups that are enabled for them based on the Zone which the User has access to Global 5 Tone Gen Global 7 For Example for User 12345678 I will create a new Zone called Planets this is step 1 Once created the Zone Planets will show under the Device Editor as an available Zone The Zone is disabled and initially has no Talk Groups Global 8 Global 9 Global 10 Global 11 Global 12 E g OB OB amp 9 9 S Global 13 Step 2 is to edit the Zone and add some Talk Groups to the list that eventually will end up under the Planets Zone So I click Edit and it takes me to the Edit Zone screen see left I will click on Add Talk Group and add some Talk Groups called Mercury Venus Mars Jupiter These Talk Groups are added to the Planets Zone automatically but are still available for the rest of the account to have access to Press Save to save the changes made to the Talk Groups screen before you click Finish Global 14 Global 15 bo bo bo b R Global 16 Step 3 Now the Planets Zone has several Talk Groups under it and so far only User 123
3. dispatch and emergency buttons and the contact list 10 IP Communicator IPR5000 User s Manual V1 0 4 0 Virtual IPRS000 Application Setting up the IPR5000 There are two versions of the IPR5000 the physical mobile radio and the Virtual IPR5000 software for Windows tm PCs Except for installing updating the software the process of setting them up is identical Installing and updating the IPR5000 software The instructions below are for the latest versions of the IPR5000 software Please check to see if you are using the latest version before continuing Global Talkaround s N Talk Groups O a 22 Global 1 Dispatch D GPS EA LINK COMMUNICATIONS INC IPR5000 Virtual IPR front view Verifying your running the latest version of the firmware by pressing the settings button to call up the settings screen Once pressed the IPR s screen will change to show the registration status of the radio and allow you to update the software Virtual IPR only To update the IPR5000 you will need to go through a couple more steps that includes a thumb drive and access to an internet enabled computer eis IP Communicator IPR5000 User s Manual V1 0 5 0 VTrunk Account Operations VTrunk is the system used to globally make the IP Communicator units communicate There are two parts of the system one for routing and one part for management we will be discussing the management portion of the system
4. eE EREET EARR ela o orders 16 SAMO SR der 16 ACCOUNT ME va a wwe ga valente 16 Contact Infomation acri doe geek La ESE ERA RARE IEEE 17 IP Communicator IPR5000 User s Manual V1 0 Page left blank Intentionally IP Communicator IPR5000 User s Manual V1 0 1 0 Introduction 1 1 Overview Welcome to the IP Communicator IPR5000 This powerful radio enables communications globally using any IP based access The radio is a secure communications device that provides Push To Talk communications over Ethernet WiFi Cellular or a satellite connection that provides a globally accessed IP address The scope of this document is to aid in the installation set up programming and basic service of the IPR5000 It is the goal of this document to address most of the questions an installer and user might encounter It is not the goal of this document to address every and all possible set up combinations When questions arise first refer to this manual and if unable to locate a solution to your issue contact Link Communications Inc Link technical support staff for resolution Our preferred method of support is utilizing e mail E Mail support support link comm com Telephone support is available for basic questions theory of operation and configuration issues Phone support 406 245 5002 IP Communicator IPR5000 User s Manual V1 0 1 2 Organization of the Users Manual The user manual is organized in four sections
5. 45678 has access to them so step 3 is to go to the other users of the system and give them access to the Planets Zone this is accomplished by clicking on the Devices Page link from the Device Zone Editor and selecting other users Once the other user are selected then you can enable the Planets Zone for them also Remember to click Save on the Device Zone Editor to update the changes made to the system Unregister a Device To remove a device from your account you need to Unregister the Device This step is permanent and can only be undone by re adding the device to your account A device can not be a member of multiple accounts it is uniquely registered to your account If you no longer need and use a device you should Unregister the Device so it is no longer using up one of your accounts devices because you are billed based on each device 15 IP Communicator IPR5000 User s Manual V1 0 Other Tabs and available information Once you are logged in you can access the information by clicking on the tabs located at the top right of the user screen Map Map Devices Settings Accoun View All 3148653B Radio Netbook IPR5000w 1 The Map tab allows you to see the location of all your registered devices In this example one device is located in the USA and one device is off the coast of Africa Each IPR device has an integrated location tracking device that reports its location periodically to the management service to enable lo
6. 5000s that are local see the local talk groups explanation above and will resume global communications when its Internet connection is restored Create account on www vtrunk net Before IPR5000s can be registered you will need to create an account at http www vtrunk net Just click on Register and fill out the requested information Note that there is a monthly fee for using VTrunk make sure your email address is valid so you can be contacted to make arrangements Register the IPRS000s Registering an IPR5000 associates it with the account you created in the previous step All of the IPR5000s registered to the same account can be programmed with the same talk groups or some talk groups can be reserved for particular IPR5000s To register an IPR5000 you will need to know its 8 digit registration code It can be found by pressing the IPR5000 s Settings button second one down on the left then the button labeled Register Note Units running firmware versions prior to V1 08 may also display the registration code when they are started Once you have the registration code Log onto the account you created in the previous step Click on Devices in the top right corner then Add Device Enter the 8 digit registration code you noted previously When prompted enter a name for that radio The name should be something that will help you identify it such as its location or the name of the person that will use it The radi
7. Demo Weather and Demo Tone work 8 Troubleshooting Virtual IPR3000 i siii PA 8 Use Local Talk CIDUDSS osx o pEEXERE eX ES EXT selettore 8 V Tronk cloud based SeEVeti esae SERA RARE Ex EA beds PoE AG EROR Edd ER NERA 8 Create account on www vtrunk net 9 Register ihe IPROGUOUS cag e ada Pe REP ESAE S RE P RR COR dor 9 Once you have the registration code cies esee rre eb yes 9 Set Up Private Global Talk Groups 2 rm AREE EROR ER ER RR 9 Set Up Additional Zones 10 To set up additional zones 2 1 easet pcc Ie Re SA ia dei 0 4 0 Virtual IPR3000 Application ciclici Rh RR IE RE EAR E 11 5 0 VTrunk Account Operations s qa pd eer adceopees ied eed adco de 12 Step 1 The creation of an account 12 Step 2 An 8 digit unit registration code 12 Registration Code sicure iris 13 Step 3 Setting up Zones and Talk Groups 13 Managing Zones and Talk Groups 14 Zone Endble Digables Le es nes soe we XA heed ated ae hed ee UR nn 14 Zone Edito eiseres erie NE RAR a Cee nes mde 15 Unrceistera DEVIC herrer nahn Re eee Merde ten M EO etd eed ERE 15 Other Tabs and available information 16 ERRE P 16 DEVIS iva mena iA
8. IP Communicator IPR5000 Users Manual Version 1 0 Link Communications Inc 1035 Cerise Road Billings Montana 59101 Last Update February 11 2014 http www link comm com Page left blank Intentionally Limited Warranty COVERAGE Link Communications Inc warrants that its products will be free from defects in materials and workmanship for a period of 12 Months 1 year from the date of shipment During this time Link Communications Inc will cover parts labor and return shipping If failure is caused by instances other than manufacturing defects Link Communications Inc will repair the product and bill the customer for parts and labor Contact Link Communications Inc for more information What Link Communications Inc will not cover 1 Voltage outside specifications applied to the controller The IPR5000 operates at 11V to 26V negative ground 2 Damage to the controller by lightning water accident or power surges 3 Incorrect unit installation 4 Damage caused by shipment damage claims are handled by the carrier 6 Unauthorized repairs THIS WARRANTY APPLIES ONLY TO THE ORIGINAL PURCHASER HOW TO OBTAIN SERVICE Please contact Link Communications Inc for servicing information and authorization SOFTWARE Link Communications Inc holds the copyright on the IPR5000 software and hardware Changes to the software hardware copying editing modifying and reverse engineering is prohibited FI
9. RMWARE UPDATES Link Communications Inc will provide firmware updates available in electronic format at the IPR5000 web site Printed manual changes are also available from this location Visit http www ip communicator net for additional information Page left blank Intentionally Return Policy These policies supersede policies appearing on all other Link Communications Inc literature and are in effect for purchases made after January 1 2014 Please keep all packing material and documentation in the event that your equipment has to be serviced or returned Before returning any product you must obtain a Return Authorization RMA number You can obtain this by calling 406 245 5002 No returns of any type will be accepted without an RMA number Please have the following information on hand when calling for an RMA number customer name invoice number serial number and the nature of the problem All can be found on your invoice All product to be returned must be returned within 30 days from the invoice date 100 complete and must include manuals parts bags and other accessories provided by the manufacturer All defective products will be accepted directly by Link Communications Inc for credit exchange replacement or repair at Link Communications Inc s discretion After 30 days from invoice date the manufacturer s warranty applies All non defective returns for credit exchange or refund are subj
10. Section 2 0 Specifications and Layout Section 3 Setting up the IPR5000 Section 4 The Virtual IPR5000 Application Ds IP Communicator IPR5000 User s Manual V1 0 2 0 Specifications and Layout 2 1 Specifications DC Power and Speaker IP67 sealed Conxall 5 pin supporting external speaker and DC power External SMA TNC connectors IP67 sealed supporting the external RF antenna options Network and Microphone front and back IP68 sealed Amphenol RJ45 External GPS Antenna connector IP67 sealed SMA supporting the external GPS antenna option Rear USB Port IP68 sealed Samtec connector supporting user insertable USB devices for field updating the units firmware and or loading user AES 256 bit encryption keys When utilizing the hardware encryption module the USB port is hard wired to the hardware crypto module enabling key loading management Specifications Power 8V 26V DC 2 Amp maximum 12VDC input when audio at maximum Ignition input providing power down mode External Speaker 10W Class D balanced audio output driving an 8 Ohm speaker Hand Microphone Hand held speaker microphone includes PTT and Condensor microphone 300 Hz 3KHz BW with support for both front or rear panel connection Network 10 100M 10 base T connection supporting cabled VoIP and management software GPS Integrated GPS receiver utilizing external SMA connector Provides four navigation receivers United States GPS system Eur
11. There are distinctive steps needed to use VTrunk which when followed will make the creation and management of attached devices easy Step 1 The creation of an account on VTrunk which requires a valid device IP Communicator unit such as an IPR5000 or similar hardware interface Tactical Communications Bridge TCB iP2 Bridge controller Windows computer running Virtual IPR5000 software Android device running IPR for Android application anything else that runs the IP Communicator software VTrunk Login ot a member Register ave you forgotten your password Need help To register or access an account goto http www vtrunk net Step 2 An 8 digit unit registration code from one of your IP Communicator units The 8 digit unit registration code is a unique fingerprint for your device and can only be registered and accepted if the code is correct and if the computer or device that generated the code is attached to the internet and was able to upload the validation key to VTrunk If when registering your device you encounter the error Invalid Registration Code ensure the code is entered exactly as presented and that the device is attached to the internet Note If your running a private server then your computer and or IPR device needs to be able to communicate with your private server Once an account is generated and you have replied to the email sent from the server you can proceed to building a co
12. ad Test 6 Channel ma Add Device Tools Rename Device 12345678 User Defined Device Name egis Zone Enable Disable When the Device Zone Editor screen is invoked the user can control what Zones are enabled for a specific user the user is displayed above the Device Zone Editor display in the left of the screen To enable or disable a specific Zone simply click on the Zone Status Green Red button When a Zone is disabled it no longer will be available in the users radio In the above example currently User 12345678 only has access to the Default Zone in their radio By clicking on the Global Talkaround Zone turning the Zone Status Green this Zone has now been added to the Users radio so they now have access to both the Default and now the Global Talkaround Zones Global Talkaround contains 16 Talkgroups labeled Global 1 16 When the user selects Global Talkaround Zone they can now cycle through 16 of the channels to communicate with This Zone is a good Zone to communicate between different account holder because it is a non account specific Zone It would be considered a Zone that everyone can tune to if needed 4 IP Communicator IPR5000 User s Manual V1 0 Select Zone rA Global Talkaround BA Inside of these Zones contain a number of Talk Groups that can be tuned to once the user selects the Zone For example the Global Talkaround Taik Groups Global Talkaround Zone contains 16 Talk Groups see picture
13. alk groups were added to the Default zone It is possible to set up additional zones Reasons this might be useful include If you have a lot of talk groups they can be grouped into zones to make them easier to find Limiting access to selected talk groups VTrunk net provides a way to turn each zone on or off on each radio So for example you could set up a zone with talk groups exclusively for managers and enable that zone only on the managers radios To set up additional zones 1 Navigate to the devices page at www vtrunk net 2 Click the setup gear to the left of any of the radios listed there 3 At the end of the list of zones find the box that says Zone Name Click in it then type a name for the zone you want to create Then click the Add button to the right 4 After the screen refreshes the new zone should appear in the list of zones Click on the Edit button to the right and continue as with the Default zone above Note It is possible to include each talk group in multiple zones if desired The IPR5000 and www vtrunk net web site are constantly being improved please make sure you are using the latest software version If your IPR5000 is registered it will automatically notify you of available updates by changing the setup icon from a gear to a yellow warning symbol If it is not registered you will need to manually check for updates as described above The features under development include support for the the
14. cation tracking To instantly zoom into your devices click on the device name in the list or View All to see all the devices at one time Devices The Devices tab shows all your devices and their Device name Clicking on the Gear icon located to the left of the Device ID will enable you to set up and assign the units Zones and Talk Groups more on this process later Settings The Settings tab allows you to access and change the VTrunk router address settings This should only be changed if you have a privately run VTrunk Contact Link Communications sales for prices and options Account The Account tab allows you to change the user name and passwords that are assigned to your account Remember to update any changes you make to your account setting to minimize the need to reset your account if lost Link Communications does not have access to your account other than deleting it if the credentials are lost changed or compromised 16 IP Communicator IPR5000 User s Manual V1 0 Contact Information If you have any questions not answered by this short tutorial feel free to contact us Link Communications Inc 1035 Cerise Road Billings MT 59101 Voice 406 245 5002 Fax 406 245 4889 Email info link comm com adus
15. de plugin configuration for your system 12 IP Communicator IPR5000 User s Manual V1 0 erName ogout Map Devices Settings Have questions or comments please click here to send us an email or visit here for instructions on navigating vtrunk ne Device ID Device Name Once you have logged on initially you will have no devices assigned to your account The first step is to begin adding devices by clicking on the New Device blue button Add New Device After clicking on the New Device Enter the 8 digit registration code displayed on the unit s LCD or Console button you will be prompted to enter the registration code and device name Registration Code Please enter a name for the unit you re registering To access the registration code click the Settings Button on the screen and Device Name the code will be displayed The device name uniquely identify s the user of the IPR device Have questions or comments please cick here For this example I will be adding a device and it will show up in the list below the New Device button When starting initially this list is empty after adding a device it will populate with the new name Device ID Device Name 12345678 User Defined Device Name Step 3 Setting up Zones and Talk Groups To understand how to setup your IPR system efficiently you first need to understand the definitions for Zones and Talk Groups Zones A zone is a larger umbrella term that covers se
16. ect to a restocking fee on the schedule listed below No returns will be accepted beyond the 30 day period Shipping costs are not refundable 0 to 10 days 5 restocking 11 to 20 days 1095 restocking 21 to 30 days 15 restocking Link Communications Inc reserves the right to authorize product returns beyond 30 days from date of invoice If the product is accepted after 30 days credit will be issued toward FUTURE PURCHASE ONLY If you have any questions JUST ASK All of us have tried to make sure that this order has been shipped correctly If we have made an error we want to make it right If you have a question or problem with your order just write or call and our staff will personally handle your situation Page left blank Intentionally IP Communicator IPR5000 User s Manual V1 0 Table of Contents ME 02 ed RO SII PRI SS l 1 2 Organization of the Users Manual a5 4 2ate ayia eno RE 2 2 0 Specifications and Layout scs sioni arie a i le a ara 3 2 1 Specifications Ce exu eR be ce Sh ERATE ER EY SARS eae EC ce qu e 3 LO inibire pd edt i quatn 5 C nnector PIROU SE o dus wx aos Sr d OPE EO Ade alate 6 3 0 Setting up the IPRSUOD sedes td es eee ene oe E e kc 7 Installing and updating the IPR5000 software 7 Use Domui Talk Groups ac dee mE debe MOS ras oa heb whe 7 Notes on the Demo channels 8 How the
17. ide your communications elements for voice If you need to change what microphone speaker the Virtual IPR5000 uses click the gear icon in the upper right corner of the Virtual IPR5000 window to access the setup where you can select other audio devices If you add a new audio device such as by plugging in a USB headset you will need to restart the Virtual IPR5000 software for the newly connected device to be recognized Use Local Talk Groups The local talk groups are similar to the demo talk groups but they work even when the IPR5000 does not have Internet access Their range is limited however to other IPR5000 s on the same LAN technically those on the same multicast domain which can be extended using a VPN The local channels are shared not private but because of their limited range you will generally not hear traffic from IPR5000 s outside of your LAN They may be useful for testing and for communicating with IPR5000 s that are nearby but are registered to a different account at vtrunk net It is possible to disable the local talk groups for IPR5000s that have been registered Registering IPR5000 s at www vtrunk net VTrunk cloud based server VTrunk is a cloud based Internet service that enables IPR5000 s to communicate anywhere in the world that they can access the Internet IP Communicator IPR5000 User s Manual V1 0 Note When the Internet connection for an IPR5000 is lost it will continue to communicate with any other IPR
18. o will then appear in the list of devices on www vtrunk net Note that an IPR5000 can be registered to only one account at a time If you with to register it to a different account first log onto the original account and unregister it The original account name is displayed as the Owner on the settings screen Set Up Private Global Talk Groups Once an IPR5000 has been registered you can create your own private global talk groups 1 Navigate to the devices page at www vtrunk net 2 Click the setup gear to the left of any of the radios listed there 3 Find the Default zone in the list make sure it is turned on then click the Edit button to the right 4 Click the Add Talk Group button and enter the name of the talk group then click Add 9 IP Communicator IPR5000 User s Manual V1 0 Repeat to add more talk groups then click Finish at the bottom of the page 5 If the new talk group does not automatically show up on the radio after a few seconds or if you don t want to wait on the radio go to the settings screen and select Update Settings Note that by default the default zone is turned on for all radios Also all radios registered to the same VTrunk net account which have the Default zone turned on will have access to all of the talk groups in that zone So adding a talk group to the default zone will typically add it to all of the radios Set Up Additional Zones In the previous step private global t
19. ope s GALILEO Russia s GLONASS and Japan s QZSS IP Communicator IPR5000 User s Manual V1 0 Processing 600 MIPS based Analog Devices Blackfin running uC Linux Operating System Display 320 x 240 pixels 65K colors TFT Active Matrix display VoIP CODECS Ophus Speex g 711 aLaw g 711 uLaw g 729 lower bit rate offerings in development VoIP Bandwidth 8 0 kbps minimum bandwidth assuming 500mS data packets assuming g 729 or Ophus codec Software Encryption Optional AES 256 bit encryption with user loadable keys keys loaded from the USB connector Physical Size 7 in 178mm W x 2 15 in 55mm H x 3 78 in 96mm D Weight 24 oz 680 gram Temperature 0 F 150 F 20 C 70 C 95 Relative Humidity Options 1 Internal EVDO HSPA and LTE cellular options are available 2 Internal Globalstar or Thuraya satellite interface enabling FIPS secure satellite operation 4 IP Communicator IPR5000 User s Manual V1 0 2 2 Layout Volume amp Power i Channels amp Zones Front Microphone Emergency Alert IPR5000 Front Controls Power amp Speaker Rear USB Port RF B Integrated Satellite Radio LINK COMMUNICATIONS INC B A INE A an ere net es B MADE IN THE USA RF C Navigation Radio GPS Rear Microphone RF A Integrated Cellular Radio Ethernet Access IPR5000 Rear Controls IP Communicator IPR5000 User s Manual V1 0 Connector Pinouts DC
20. roups are supported in software version 1 08 and later If you have earlier software please update see the links above or skip this section Whenever a new unregistered IPR5000 is started and has Internet access it will download a list of demo talk groups These are intended to provide an easy way to sample the IPR5000 s capabilities The demo talk groups may include DemoWeather a constant feed of the NOAA weather channel from Billings MT DemoTone a constant feed from a tone generator located in our office in Billings MT DemoTalk a global talk group that you can use to test communication between IPR5000s anywhere in the world Just set up two IPR5000s or two computers running the IPR5000w software tune them both to DemoTalk and talk If if you have only one IPR5000 key up and ask for a signal test there is likely to be someone monitoring that can respond If you do not have Internet access that can reach V Trunk then only Local channels are available This enables local communications over the local network to other IPR devices attached to the network If your unit was previously registered and talk groups were available on your unit they will still operate but in a local mode using IP Multicast IP Communicator IPR5000 User s Manual V1 0 Notes on the Demo channels DemoTalk is a shared talk group available to all IPR5000 users it is not private To set up private global talk groups the IPR5000 needs to be regis
21. tered at vtrunk net see the instructions below Once an IPR5000 is registered the demo channels are not longer available How the Demo Weather and Demo Tone work DemoWeather and DemoTone are fed by TCB IP2 radio gateways If you have exiting LMR radio talk groups they can be bridged to VTrunk IPR5000 talk groups by connecting an LMR radio to a TCB IP2 actually each TCB IP2 can connect to two radios bridging two talk groups This allows IPR5000 users to communicate with LMR radio users as if they were using the same type of radio but the IPR5000 users can be located anywhere in the world In other words the combination of the TCB IP2 and IPR5000 is the ultimate range extender Troubleshooting Virtual IPR5000 When the Virtual IPR5000 software on a Windows PC is executed the first time you may be prompted for permission to access the network by the Windows firewall if it is enabled If permission is not granted audio reception will be sporadic sometimes working for a few seconds then cutting out when the firewall starts blocking VoIP packets Talk Just press the PTT button on the IPR5000 it is the PTT button on the microphone which can be plugged into the front or back of the IPR5000 Windows version only On the Virtual IPR5000 software click on the PTT button with the mouse After clicking on the PTT button you can also use the space bar to transmit On the PC the local microphone and speaker attached to computer prov
22. veral discrete groups that are under the general term of Zone For example the City of Billings has several services that work within the city These services are Police Fire Ambulance and the Bus The zone is called Billings and the sub services encompassed under the Zone are called Talk Groups Talk Group An organized set of resources under the Zone So Police is a Talk Group under the Zone of Billings Surrounding communities would also be different Zones with their own Talk Groups and can all be within the same account This structure enables agencies to be able to easily work together when needed during situations zs IP Communicator IPR5000 User s Manual V1 0 Once devices are added to your account you have access to the organization and monitoring their location from the VTrunk website Managing Zones and Talk Groups The process to create and manage Zones and configure your Talk Groups is accessed by it clicking on the Gear icon located to the left of the Device ID by each user This will invoke the Device Zone Editor which is the tool used to support your system Have questions or comments please click here to send us an email or visit here for instructions on navigating vtrunk net Device Zone Editor Device Zone Editor Device Tools Zone Name Zone Status Edit Zone Devices Page Default 10 Channels on Public Safety Only 4 Channels ma Global Talkaround 16 Channels Lia per ima D z Lo
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