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Operator`s Manual - Datamax

1. DRIVERS Seagull folder on the CD ROM make sure the file for 95 98 me 2000 and xp inf is selected and click OK 12 Choose your printer from the list and then click Next 14 Select whether or not to share this printer on your network Then Click Next 16 Confirm your settings and then click Finish 18 Your computer will now copy the necessary files from the CD ROM The driver and port installation is now complete The printer can be selected through any Window s application Ad Prinbor Wizard Aid Pri wa ad Tie Suia had eee Fee ie ee ees ee 1 fl Auli Pemsben Wirani The manuhactuns and ciel determine stich ponds louse GPP Sak chek Hava Dak yous portar a ne bated cont pus pial docurtartaon at 4 compatible ponte Piinia Shaig Vou can thave thes printer rth othe nehvork wens Ire ate haih yeu waded Chit pile By bee ae iiabiee fe otha ibai I yoa haia thee printer ymu crank peceviche a thare ruma E Dergi pha tha pinos Completing the Add Printer Wizard Tou hae pecan completed the Add Pirie eed Vou picid the hiar parte ari Maree Dayr 4d Sheedar Mol Shaved Past Ln ea Hisa Dhaai Ld EET Ha Teeth fuga Ha T ee hi ca dek Frith chie Friih O Crea Completing the Ade Printer Wizard a heres popari ompheted the Adj Phris woud rea mga Hog Bellen ramhar raiar del T pe T CUSIHHT iaiT Pra ae LLULETTLCLLLLTTE
2. Always available C Available trom 20AM H to fi20nam Priority fi 4 3 In the Driver Properties window click on the Driver Datamay O Nei 1 4212 Markl _New Driver Ad vance d ta b a Spool print documents so program finishes printing faster Start printing after last page is spooled sansum Print directly to the printer tt ene Hold mismatched documents 4 Click the Print directly to the printer radio button Then click OK JV Print spooled documents first USB and parallel port connections will now be Ss ies available for use with Netira CT Printing Defaults Print Processor Separator Page Chapter 3 Printer Operation 19 NETira CT Usage 1 Once installed launch the NETira CT configuration utility 2 Be sure the printer is ON Connect the host to the printer see Section 2 1 2 For Serial Connections a Query the printer by using the Auto Detect button This will connect to the printer and retrieve the setting currently stored in the printer For USB and Parallel Connections Close the Open a configuration file dialogue box a Inthe toolbar from the drop down menu box select the appropriate port Then click on the Query Printer Icon as For Ethernet Connections Close the Open a configuration file dialogue box a In the toolbar Click on the TCP IP Configuration Icon b In the TCP IP Configuration di
3. If experiencing this problem Try this solution Observe the Ready Indicator as the format is sent to the Can not communicate through the printer If it does not flash check the parallel cable type parallel port Also check the protocol and port settings between the printer and host WARNING Use extreme care Turn Off and unplug the printer before proceeding Ensure that the cutter is properly installed Plug in and turn On the printer You should hear the cutter blade rotate and position itself properly However if the problem continues call for service Can not load media through the optional cutter The display contrast may set too low Press and hold the MENU Key for 3 seconds then use the up and down arrow keys until the display reappears The LCD is blank but the Ready Indicator is On Erratic feeding The printer may require Calibration see Section 3 4 The printer may be in Hex Dump Mode see Section 6 2 Erratic printing instead of the label format strange characters are If using the serial port for communicating check both the printed host and printer port settings the printer may be set to eight data bits while the host is set to 7 or vice versa Intellifont format is Little Big Endian specific The printer i ill not print EES MORE OE Phe uses Big Endian Refer to your font supplier for information The Media Width Adjustment may be incorrectly adjusted Light pri
4. Ribbon Sensor Limits PH Report Flash Module Report Vv Items denoted with an asterisk are only accessible through the Advanced Menu The menu selections are defined as follows DISPLAYED ITEM ITEM DESCRIPTION HEX DUMP MODE Determines how the printer handles the data received from a host where processing occurs FILE CAPTURE Saves the incoming data to Module H USB thumbdrive if present otherwise the file is stored on Module G The file name in the form dmx_xxx_yyy dpl where the count is automatically incremented for every capture and a unique printer time stamp xxx IS assigned TEST PRESENT Performs a functional test of the Present Sensor by indicating LABEL PRESENTED SENSOR when a label blocks the sensor and LABEL NOT PRESENTED when no label blocks the sensor Note that this test can also be used to check the sensor function of the Peel amp Present option TEST CUTTER Performs a functional test of the Cutter where PERFORM Cycles the cutter blade a selected number of times 0 999 with PASS FAIL TEST results given for each cycling attempt 001 TIMES MONITOR Displays input signal logic values for Start of Print SOP GPIO INPUT v If unconnected a zero or one may be displayed TEST GPIO Displays output signal logic values for End of Print EP and Service Required SR OUTPUT v To change an output signal state cursor over the displayed state
5. At this point it is recommended to print a Network Report This Network Report is generated by the printer and lists important default information such as the IP and MAC Addresses as well as SSID for wireless connections To print the Network Report Press the PAUSE FEED CANCEL buttons at the same time Once the previous steps have been successfully completed you may now use the IP Address to install a printer driver and Start printing from your Windows applications See section B 3 Installing the Printer Driver B 2 1 Wireless Setup Ad Hoc Network Report Interface Type Wireless Ethernet MAC Address D1 FrACALOFEC Acquire Address Method DHCP IP Address 192 168 1 104 Subnet Mask 255 foo 255 0 Default Gateway 192 1681 1 WIFI Report State Connected Network Type Infrastructure SSID prod man BSSID 00 74 BF 18 86 07 The information on this label will vary depending on your configuration and firmware version After a successful setup is made via a wired connection the Wireless connection if equipped can now be configured in ad hoc mode using a static IP address To configure the wireless card in Ad hoc mode you must configure your host computer to match the IP settings of the printer Refer to your operating system s or your wireless network card documentation for information on how to configure your computer 1 Open your web browser Type in the IP Address of the printer The Defaul
6. DEFAULT MODULE Designates the memory module to be used for file storage when none are specified where 1D Is the Default Setting DRAM module Flash module v The available modules may vary depending upon printer model and options SCALEABLE FONT Configures the number of 1KB blocks 128 512 allocated for the scaleable font CACHE engine where 384 KBytes Is the Default Setting SINGLE BYTE Selects the code page used to print single byte fonts including SYMBOLS CITC ZAPF DINGBAT 300 Pc 858 MULTILINGUAL 504 UK e T SOS C A Controls the creation storage and recall of printer configuration files where v Reference the Programmer s Manual for code page symbol set details Chapter 4 Menu System 43 DISPLAYED ITEM ITEM DESCRIPTION DOUBLE BYTE Selects the optional ILPC code page used to print double byte fonts where SYMBOLS Japanese Industry Standard SHIFT JIS Shift Japanese Industry Standard Extended UNIX Code GB UNICODE Unicode including Korean Default setting GB Government Bureau Industry Standard Chinese PRC BIG 5 Taiwan encoded Vv Reference the Programmer s Manual for the code page symbol set details TIME AND DATE Sets the printer s time and date MEDIA COUNTERS Displays and controls various internal counters where ABSOLUTE Shows the total number of inches printed and the date the counter was set non COUNTE
7. right by our customers datamax oneil Copyright Information CG Triumvirate is a trademark of Agfa Corporation CG Times based upon Times New Roman under license from the Monotype Corporation Windows is a registered trademark of the Microsoft Corporation All other brand and product names are trademarks service marks registered trademarks or registered service marks of their respective companies Limitation of Liability In no event shall Datamax O Neil be liable to the purchaser for any indirect special or consequential damages or lost profits arising out of or relating to Datamax O Neil s products or the performance or a breach thereof even if Datamax O Neil has been advised of the possibility thereof Datamax O Neil s liability if any to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total amounts paid to Datamax O Neil hereunder by the purchaser for a defective product In no event shall Datamax O Neil be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax O Neil in the delivery or installation of the computer hardware supplies or software or in the performance of any services Some states do not permit the exclusion of incidental or consequential damages and in those states the foregoing limitations may not apply The warranties here give you specific legal rights and you may have other legal rights which vary from
8. 4 Check the Select and Download Boot 1 file Select and Download Boot 2 file and Erase System and or User Area boxes and click send to initiate the download Be sure only that only one communication cable is connected to the printer before attempting the firmware upgrade Do not attempt to send any other data or perform operations via the front panel when the firmware is downloading v Always Check Erase System and or User Area box unless otherwise instructed Boot and Boot Loader BOOT 1 Information Select and Download Boot 1 file C Documents and Settings muweatherholt My DocumentssAL 4 BOOT 2 Information Select and Download Boot 2 file C Documents and Settingstmweatherholth My DocumentssAL Erase System andor User Area Warming Use with CAUTIONS Erase System and User Area Erase User Area Only Data block size for each package transmission 40960 s bybes Delay between each package transmission miliseconds 5 Once the Boot Loader files have been loaded the firmware version can now be updated using the procedure outlined in section 5 7 Chapter 5 Maintenance and Adjustments 64 G Troubleshooting 6 1 Problem Resolution Should a problem arise the information in this section will help you resolve it The following table lists problems that may not necessarily generate an error condition Items denoted with an asterisk are only for display equipped printers
9. Wireless and Wired LAN Setup 79 B 3 Installing the Printer Driver The following screen shots are taken from Windows f Start the Windows Add Printer Wizard The following screen should appear click Next gt 3 Select on Create a new port and then select Standard TCP IP Port from the drop down menu Click Next 5 In the Printer Name or IP Address field enter the IP address or NetBIOS name of your printer The Port Name field does not need to be changed When finished click Next 7 Confirm your settings and then click Finish Dome t th Add Printer Talect the Pristar Prai WIZA Ti ward hpa poe rail a ponia ce magic parim cormaciori To conira check Wet Comgaben oonmara die paih paris harig poii E Hei Bipi computer weg the LETE pe by greru ga bh a keia parir amp isma irre pai tpe E lt Add Staerd TEPIP Priester f Add Pat iri Wa Fo aieh drance do pou rawi bo sid a pat Erisa they Pariter Harag ot F ahia dared a perl aai bed the kiied roi Purta Kiia oa IP fudge Peai Hirit Add Seada TEPIP Prieter T 101240715 fir AO AOS cat Wirard Completing the Add Standard TCP IP Printer Port Wizard You hret telected a eet path the jokere chieti Prt Heme IPL adapter Types Genas Wesak Listed Te pompine Hha pamaee cich Pirevh EL a 2 Make sure that Local Printer is selected and th
10. Be sure to use the NETira utility located on the Accessories CD ROM that is included with your visit our web site at http www datamax oneil com v Be sure your printer s firmware version is 10 03_0016B or greater Firmware is available from our website for the latest version please visit our web site at http www datamax oneil com USB and Parallel Port Connection Requirements Using Netira CT with an USB or parallel port connection requires a Windows driver to be installed and the driver to be set to Print directly to the printer Install the Windows driver as described in section 3 6 Then follow the steps below to set the driver setting 1 Open the list of installed printers on your PC Windows XP Qk D JO Search gt Folders eS E X 1 EE Address EB Printers aad Faxes Name e Documents Status Location Open Printer and Faxes by clicking the Start button and then Settings and then click on Printer and Faxes Ready Datamax O Neil I 4212e MarkI Set as Default Printer Printing Preferences Windows 7 Open Devices and Printers by clicking the Start button and then click on Devices and Printers Pause Printing Sharing Use Printer Offline Create Shortcut 2 Right click on the printer and select Properties from the drop down menu Datamax O Neil I 4212e MarkII Properties 2 x General Sharing Ports Advanced Security Fonts Tools About
11. Column position defaults Column positions greater than the printhead width are adjusted back to the printable area then printed Bar codes in rotation 3 upside down right to left default sizing When row position in rotation 3 is less than bar code height bar codes falling off the label s leading edge are pushed back onto the label lt STX gt L command When no printable fields reside in the format it results in no label movement COLUMN Allows the column dots per inch to be adjusted 153 253 dots so that numbers EMULATION smaller than the printhead resolution reduce the printed output from right to left where XXX Dots ae Chapter 4 Menu System 46 DISPLAYED ITEM ITEM DESCRIPTION ROW EMULATION Allows the row dots per inch to be adjusted 103 303 so that numbers smaller than the printhead resolution enlarge the height of the printed output and numbers larger reduce it where 2 lt gt lt U O ct W SOP EMULATION Allows label positioning commands to function with backward compatibility when printing label formats designed for legacy models where Produces the natural start of print position Default Setting 110 PRODPLUS Emulates the Prodigy Plus start of print position 220 ALLEGRO Emulates the Allegro start of print position Emulates the Prodigy start of print position BACK AFTER PRINT Determines media movement when a cutter present sensor peel
12. ENTER Press the ESC Key Scroll to GAP SENSOR LEVEL or if using reflective media MARK GAP SENSOR LEVEL SENSOR LEVEL and then press ENTER 0 255 042 Set the Gap or Mark value determined in Step M and then press ENTER Press the ESC Key Scroll to EMPTY SENSOR LEVEL EMPTY SENSOR LEVEL and then press ENTER 0 255 Set the Empty value determined in 903 Step M and then press ENTER Press the EXIT Key and when prompted press YES at the SAVE OFFLINE CHANGES prompt Chapter 3 Printer Operation This is the Paper value This is the Gap or Mark value This is the Empty value The procedure is finished the process almost complete Advanced Entry Calibration continued The printer is ready for use M If the calibration attempt fails try desensitizing the sensor as follows Re enter the ADVANCED MENU CALIBRATION COMPLETE Go to MEDIA SETTINGS SENSOR CALIBRATION ADVANCED ENTRY TRAN or REFL SENSOR GAIN and lower the corresponding GAIN SETTING by one Press and hold the FEED Key until at least one label has been output Followed by READY Exit the menu and save your changes Test your media at the new setting If necessary repeat until a usable Gain Setting is obtained Chapter 3 Printer Operation 31 Chapter 3 Printer Operation 32 a Menu System 4 1 Menu System Overview The Menu System contains three primary branches each with a differing level o
13. Module Default Module Scaleable Font Cache Single Byte Symbols Double Byte Symbols Time And Date Media Counters Print Configuration Configuration Level Set Factory Defaults Format Attributes Label Rotation Imaging Mode Pause Mode Peel Mode Security Units Of Measure Input Mode DPL Emulation Column Emulation Row Emulation SOP Emulation Back After Print Font Emulation Label Store Menu Language Display Settings Fault Handling SCL Font Bold Factor Vv Items denoted with an asterisk are only accessible through the Advanced Menu The menu selections are defined as follows Chapter 4 Menu System 42 DISPLAYED ITEM ITEM DESCRIPTION CONFIGURATION FILE RESTORE AS Returns the printer to a previously saved configuration CURRENT SAVE SETTING Creates a file based on the current printer configuration as described here AS DELETE FILE Removes a selected configuration file from memory An active file cannot be deleted FACTORY Provides a list of available configuration files used to restore the printer s SETTING FILE configuration following a Level One Reset or when YES is selected in the SET FACTORY DEFAULTS menu NONE is the default file setting INTERNAL MODULE Sets the number of 1KB blocks 100 5120 allocated for the internal DRAM D module where 1024 Is the Default Setting
14. Printer Operation 25 Advanced Entry Calibration continued Use the UP and DOWN Arrow buttons to set the Gain Number to 00 TRAN SENSOR GAIN _ l F Record the sensor reading as a 00 ee a AMETOA gal Label Value for Gain Number 00 in 0 31 g a table 32 rows by four columns with headings similar to those Shown below Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 ase SOS 01 _ 1 02 E 31 E o Use the UP and DOWN Arrow buttons to increment the Gain Number by one and then Record G the Label Value TRAN SENSOR GAIN 01 This is the Label Value for a gain 0 31 setting of 01 Repeat this process for each Gain Number Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 E 01 a 02 ae E E 31 a Chapter 3 Printer Operation 26 Advanced Entry Calibration continued Raise the printhead assembly then proceed according to the media type 1 Do not position the Media Die cut Remove a label or two Sensor under a perforation and from the liner then position the if using preprinted media ensure liner in the Media Sensor Adjust ae enn the label area placed over the l l 31 H the Media Sensor if necessary 0 31 sensor is free of text graphics lines etc Notched Position the Media in the Media Sensor under the notch 2 Do not move the Media Sensor after this step Reflective Position the Media in the Media Sensor under the
15. Programmer s Manual for full listings and detailed information 9 Bit Map Fonts rotated 0 90 180 270 degrees 10 smooth bitmap fonts 6pt 48pt AGFA Scalable Font Engine featuring CG Triumvirate regular and bold condensed scalable fonts with dynamic font attributes Appendix A Specifications 72 Approved Media To achieve optimum print quality and maximum printhead life Datamax O Neil specifies the use of Datamax O Neil brand media and ribbons These supplies are specially formulated for use in our printers use of non Datamax O Neil supplies may affect the print quality performance and life of the printer or its components For a current list of approved media and ribbons for use in direct thermal and thermal transfer applications please contact a Media Representative at 407 523 5650 Side View Top View lt G Media Dimensional Requirements Designator Minimum Maximum Gap or notch between labels 10 20 26 Reflective black mark width 50 10 11 Units of measure are given in inches and referenced by the direction of label feed I The reflective black mark must be carbon based placed on the backside of the stock and the reflectance shall be less than 10 at wavelengths of 950 and 640 nm 3IThe maximum allowable length of the combined label and gap or mark measurement cannot exceed 99 99 inches Appendix A Specifications 73 Appendix A Specifications 74 R Wireless an
16. Read and follow all warning instruction labels on the printer Place the printer on a flat firm solid surface Make sure all openings on the printer remain unblocked never insert anything into the openings or ventilation slots Do not place the printer near a heat source e Do not use your printer near water or spill liquid into it e Be certain that your power source matches a listed voltage rating for the printer if unsure check with your dealer or local utility company e Do not place the power cord where it can be stepped on and if the power cord becomes damaged immediately replace it e If service is required use only qualified trained technicians to repair your printer All rights reserved Copyright 2013 Datamax O Neil Part Number 88 2357 01 Revision C Agency Compliance and Approvals BEDI FCC UL60950 1 2 Edition CSA C22 2 No 60950 1 07 2 Edition The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents EMC EN 55022 2006 Class A EN 50024 1998 A1 2001 A2 2003 Safety This product complies with the requirements of IEC 60950 1 2 Edition 2005 12 ROHS 2002 95 EC LVD 2006 95 EC Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Gost R GB4943 2001 GB9254 2008 GB1 7625 1 200
17. Section 2 1 2 Chapter 6 Troubleshooting 67 If experiencing this problem Try this solution The printhead may need cleaning see Section 5 2 Adjust the Heat and Print Speed settings through the Front Panel or by host commands see Section 4 5 The media ribbon combination may not be compatible Poor print quality contact a Media Representative The Media Width Adjustment may be incorrectly adjusted see Section 5 3 The Platen Roller may be dirty or worn clean or call for service Media Calibration may be needed see Section 3 4 The Media Sensor may be out of position readjust the Skips labels when printing position see Section 2 3 The format may be within 1 8 inch of the label s trailing edge Try reducing or moving the format slightly The characters may be formatted outside the label dimensions Ensure the row column values provide enough room for the height of the characters or bar code to be printed See the Programmer s Manual for details Unable to print rotated text Chapter 6 Troubleshooting 68 6 2 Hex Dump Mode The Hex Dump Mode is a useful tool for diagnosing problems including communication and DPL syntax errors allowing a comparison of input strings sent by host to output data received by printer To decode this information the Programmer s Manual is an essential reference This output can be used for debugging the label format In addition by repeatedly sending a forma
18. a different IP Address has been assigned to the printer make sure to enter the correct IP address The following page will appear The printer s internal web pages are divided into 10 pages that are accessible via the navigation bar on the left hand side Most of the items on these pages mimic the printer s internal menu For more information on the function of these settings see the corresponding function in Chapter 4 v You must provide a password to change any settings the default password is sysadm v If any address parameters were changed such as IP address subnet or gateway the printer might not be viewable from the current host if they are no longer on the same subnet Appendix B Wireless and Wired LAN Setup 76 B 2 1 Wireless Setup Infrastructure After a successful setup is made via a wired connection the Wireless connection if equipped can now be configured in infrastructure mode using a static or DHCP issued IP address 1 Open your web browser Type in the IP Address of the printer The Default IP is 192 168 10 26 If a different IP Address has been v assigned to the printer make sure to enter the correct IP address A page similar to the right will appear 2 Click on the Wireless Ethernet Settings menu item on the left side of the screen Locate and set the following items Inthe Acquire Address Method section select the Use DHCP radio button For static IP se
19. a label To correct this d contrast across the move the Thumbscrew label See note below to the right Under adjustment can also cause problems including ribbon wrinkling label tracking and platen Vv roller and printhead wear When changing to a different width of label always perform this adjustment Chapter 5 Maintenance and Adjustments 60 5 4 Printhead Pressure Adjustment Printhead Pressure Adjustment should only be performed after attempting to improve print quality through the use of other print quality controls A With media loaded download your label format or use a Test Menu format then begin printing a small batch of labels B While observing the printed output turn each Pressure Adjustment Screw use a small coin or screwdriver by the same amount until the image is complete with even contrast Counterclockwise to Increase applied pressure or Clockwise to decrease applied pressure Vv Ensure that each arrow points in the same direction Chapter 5 Maintenance and Adjustments 61 5 5 Printhead Replacement To replace a damaged printhead follow the procedure below Printheads are fragile use extreme care when handling and never use a sharp object on the Vv surface If you have questions contact a qualified technician or Datamax O Neil Technical Support before proceeding 1 Touch a bare metal part of the printer s frame to discharge any static electricity that may be
20. and centimeters INPUT MODE Defines the type of processing that will occur when data is received where Alternative programming language processing will be used with the exception of the following DPL specific parameters DPL Emulation SOP Emulation and Label Store AUTO Identifies then activates the appropriate emulation parser for the data same characteristics as those produced by legacy models where ALLEGRO Processes DPL data as an Allegro including row position calculations based on 194 dots per inch and the exceptions noted below PRODIGY PLUS Processes DPL data as a Prodigy Plus including column calculations based on a Pee 200 dots per inch and the exceptions noted below PRODIGY Processes DPL data as a Prodigy including column calculations based on 200 dots per inch and the exceptions noted below Exceptions Data Terminator processing When printing 2 of 5 bar codes D J and L the first non numeric character processed will terminate the bar code data field Bar Size exception When printing 2 of 5 bar code L if the bar size specified is greater than P 25 it is automatically decreased to 10 Human Readable Fonts fixed size When printing EAN and UPC bar codes B C F G M and N a fixed font size is produced Line and box vertical sizing anomaly When printing rotations 2 and 4 lines and boxes are affected by the vertical multiplication factor defined in the DPL Dxx command
21. and present or GPIO is enabled where Repositions media where z W gt WO m U N Oi O mo gls JI O z G lt DISABLED Movement occurs only when the next label is ready to print minimizing edge curling Default Setting ENABLED Movement occurs according to BACKUP DELAY timing after a cut cleared sensor or SOP to allow fastest throughput BACKUP DELAY Instructs the printer to retract a presented label after a specified time elapses 0 1 50s 255 in one fiftieth of a second increments where Retraction occurs when the next label is received and processed Default Setting FONT EMULATION Allows font substitution for all internal fonts where Prints using a standard internal font Default Setting Prints using the CG Times font Prints using a downloaded font LABEL STORE Determines the command recall level used when retrieving stored label formats where Recalls the printer state i e heat speed settings etc and the label formatting STATE amp FIELDS commands for the stored label Default Setting FIELDS ONLY Recalls the label formatting commands for the stored label MENU LANGUAGE Selects the menu and configuration label language Only languages that are resident will be displayed see Appendix C where Enables English Default Setting DISPLAY SETTINGS Determines the appearance of the items in the display where GRAPHIC DISPLAY Determines the magnification of th
22. be blown call for service Chapter 6 Troubleshooting 66 If experiencing this problem Try this solution Examine the used ribbon for an image If there is an image on the used ribbon e Verify that the ribbon was properly loaded per Section 2 4 e If properly loaded the wrong coating configuration was used To verify the inked side press the adhesive backing of a label against the ribbon surface Ink will only lift from the coated side of the ribbon Clean the printhead see Section 5 2 then replace the ribbon with the correct type for the printer Section 2 4 Nothing Is printing labels advance If there is no image on the used ribbon normally but no image is printed Print any Internal Test Label see Section 4 4 If an image is printed then check the protocol and port settings for both the printer and host These settings must match The heat setting may be too low Make an adjustment in the software program or through the menu The media ribbon combination may be incorrect Contact a Media Representative The printhead or printhead cable s may be loose power Off the printer then reconnect Ensure that the printer is at READY Observe the Front Panel if the READY light does not flash Nothing happens when trying to print as you send the format check the protocol and port using a software program settings between the printer and host Ensure the interface cable meets the requirements found in
23. displayed and the media will be advanced to the next top of form if calibration was successful or CALIBRATION FAILED will be displayed if calibration was not successful In this case check the hints listed below to help resolve the problem Calibration Hints WARNING LOW BACKING is a normal message when calibrating die cut media mounted on a highly translucent liner or notched tag stocks If the initial attempt fails press and hold the FEED Key until two successive label TOFs have been output If however CALIBRATION FAILED is displayed again perform the Standard Calibration routine see Section 3 4 3 3 4 2 Empty Calibration Empty Calibration calibrates the printer s media sensor to detect an Out of Stock condition Calibrate the printer as follows 1 Ensure that the printer is ON and in an idle state i e not off line with media removed 2 Press and hold the Pause amp Feed Keys together The printer will now be calibrated for the Out of Stock condition Chapter 3 Printer Operation 22 3 4 3 Standard Calibration The Standard Calibration can be performed using the NETira CT Utility see Section 3 3 or using the front panel buttons via the printer s menu see Section 4 5 Standard Calibration provides dynamic readings which can be helpful when using media with small position critical notches or marks Three calibration samples are required Empty with nothing over the sensor Gap Notch Hol
24. format font ID positioning etc Vv 2 No error checking will be performed 3 Supports dlb dpl prn and txt file types 4 5 Menu Details Media Settings The Media Settings menu contains label and ribbon sensing and sizing functions as well as printhead cleaning selections OPTimedia Media Type Media Index Type Label Length Maximum Label Length Paper Empty Distance Label Width Ribbon Low Options Sensor Calibration Printhead Cleaning v Items denoted with an asterisk are only accessible through the Advanced Menu The menu selections are defined on the following pages Chapter 4 Menu System 35 DISPLAYED ITEM ITEM DESCRIPTION OPTimedia Automatically configures various print settings to the selected media ribbon combination of media being used where TRANSFER Selects the top of form TOF sensing method used to determine the leading edge of the label where TOF will be recognized by sensing the gaps in the media Default Setting NOTCH TOF will be recognized by sensing the notches in the media HOLE TOF will be recognized by sensing the holes in the media BLACK MARK TOF will be recognized by sensing the reflective black marks on the underside of the media CONTINUOUS No TOF sensing will be used instead LABEL LENGTH in Media Settings is used LABEL LENGTH Determines the length of the label 0 99 99 inches when the SENSOR TY
25. forward and reverse channels Also for bi directional communications your host must have supporting software The Serial Connection needs a Serial interface cable with specific pin outs for proper communications part numbers and pin outs are given below contact your reseller to order The interface supports RS 232C communications via a DB 9 connector Serial port settings are menu selectable and must match your host s serial port settings Printer DB 9P Printer DB 9P 2 RX 2 RX 3 TX 3 TX 7 RTS 7 RTS CTS 8 4 DTR CTS 5 4 DTR DSR 6 8 CTS DSR 6 8 CTS GND fi 5 GND GND 7 5 GND DTR 4 DTR20 Shield __ _ Shield Shield __ _ Shield Part 32 2300 01 Part 32 2301 01 Optional Ethernet Print Servers wired and wireless are available For information on using these interfaces see Appendix B The USB Connection needs a USB cable and is supported in Windows 95 and greater operating systems Depending upon the operating system of your host computer installation requirements may differ slightly see section 2 1 3 for more information Chapter 2 Printer Setup 4 2 2 Loading Media Load media into the printer as follows 1 Open the media cover Rotate and unlock the Printhead Latch and raise the Printhead Assembly 2 Rotate the Media Guide down 3 Slide the Roll Media onto the Media Hub 4 Route the Media through the printer as shown Raise the
26. present on your body 2 Turn Off and unplug the printer Open the cover if ribbon is installed remove it 3 With the printhead locked in the down position loosen the Printhead Mounting Screw it will remain in the assembly 4 Unlatch the Printhead Assembly While holding the Printhead raise the assembly Disconnect the two cables and then remove the old Printhead 5 While carefully holding the new Printhead connect both cables 6 Position the Printhead onto the Locating Pins in the Printhead Assembly and secure in place with the Printhead Mounting Screw do not over tighten 7 Clean the Printhead see Section 5 2 8 Reload ribbon if removed lower the printhead assembly and rotate the printhead latch back into the locked position Chapter 5 Maintenance and Adjustments 62 5 6 Resetting the Printer Soft Reset To reset the printer and clear any temporary host settings 1 With the printer On press and hold the PAUSE and CANCEL buttons for approximately four seconds 5 7 Upgrading Firmware When program updates and or new features are added they can be downloaded to the printer as follows 1 Identify the new version for your model of printer from the Datamax O Neil Web site at www datamax oneil com and download it onto your computer s hard drive 2 Launch the NETira CT configuration utility and query connect to the printer See section 3 3 for more information on NETira CT
27. sets the gap or mark value where yyy represents the current sensor reading VM See Section 2 3 for sensor adjustment instructions Do not position a perforation over the sensor when taking the sample 3 For small notches or reflective marks ensure that the labels exit straight from the printer 4 Unless otherwise noted do not move the Media Sensor after this step Standard Calibration continued Action Displayed Message Proceed according to the media This sets the paper value where type yyy represents the current sensor reading All media except Continuous g Position label material and liner if SCAN PAPER any over the sensor then press the ESC Key PRESS ESC KEY 1 If using preprinted media ensure that the area placed over the sensor is free of text raphics or borders yyy iad Continuous Install media Position the Media Sensor under the stock and press ESC 2 See Section 2 3 for sensor adjustment instructions Calibration was successful M If WARNING LOW BACKING is displayed calibration was successful Observe the calibration result CALIBRATION COMPLETE Press ESC then EXIT to return to ee CALIBRATION COMPLETE When calibrating gap or reflective media press and hold the FEED Key until at least one label is output Followed by The printer is now ready for use READY Chapter 3 Printer Operation 24 3 4 4 Advanced Entry Calibration A
28. to select and then toggle it using the UP or Down Arrow Buttons PRINT SIGNAL Prints a reference label containing GPIO signal names pin assignments INFO programmed settings and current signal states PRINT TEST RATE Sets a label to label delay interval 0 120 minutes when Test label batch MIN printing where 000 Is the Default Setting Chapter 4 Menu System 54 DISPLAYED ITEM ITEM DESCRI PTI ON SENSOR READINGS Displays the values 0 255 from the printer sensors where THR TRAN RIBM 24V 103 091 009 171 PS HD RANK 003 255 050 THR Printhead thermistor sensor TRAN Gap media sensor REFL when set to reflective RIBM Ribbon sensor 24V 24 volt power supply sensor PS Present sensor HD Printhead position sensor and RANK Printhead ranking resistor RIBBON SENSOR Displays the values from the ribbon sensor readings see example below for LIMITS printers equipped with the thermal transfer option where RIBBON ADC LOW 111 RIBBON ADC HIGH 249 IPH REPORT Displays the IntelliSEAQ printhead report data where VIEW Displays the data PRINT Prints a reference label iPH REPORT TUE 12 44PM 23MAY2006 4212 HE25 060224 090 PRINTHEAD SERIAL 5x 00289 PRINTHEAD MODEL 163 PRINTER SERIAL 60430014 PRINTHEAD INCHES 11175 INSTALLATION DATE INITIAL 02 02 2006 INSTALLATION DATE LAST 28 02 2006 PRINTHEAD CLEANING CLEAN PROCEDURES 0 CLEAN COUNT
29. 132 aa N E Chapter 3 Printer Operation 28 Advanced Entry Calibration continued Action Use the buttons to set the Gain TRAN SENSOR GAIN Number determined in the previous step Press ENTER to yyy 0 31 enable the setting 18 Complete a table see example below using new measurements as follows A Raise the Printhead Assembly Place the label over the Media Sensor then lower and latch the Printhead Assembly Record the sensor reading as P TRAN SENSOR GAIN B Raise the Printhead Assembly Place the liner notch or mark yyy 0 31 over the Media Sensor then lower 18 and latch the Printhead Assembly Record the sensor reading as G or M C Raise the Printhead Assembly Remove all media from the Media Sensor then lower and latch the Printhead Assembly Record the sensor reading as E This example uses Gain Number 18 Where yyy is a numerical value representing the current sensor reading M The re sampled values may differ from those previously noted This is normal do not readjust the Media Sensor Selected Gain Table Gain Number Gap or Mark 18 Chapter 3 Printer Operation Empty Advanced Entry Calibration continued Press the ESC Key Use the buttons to scroll to PAPER SENSOR LEVEL or if using reflective media REFL PAPER LEVEL and then press ENTER 0 255 173 PAPER SENSOR LEVEL Use the buttons to set the Paper value determined in Step M and then press
30. 14 c Printer Operation 3 1 Front Panel The Control Panel is an event driven interface composed of a graphic display and keypad In addition to providing current printer information the mode dependent panel allows the items in the main display area and the key functions to change as operational events require Ready Receiving Data 1 2 3 Stop Paused S A STOP ERROR Fault Error Time and Date Status Line Icon Status Line see section 3 1 1 Soft Key Labels Soft Keys 8 O O O 8 8 Menu Navigation and Control Buttons see chapter 4 Chapter 3 Printer Operation 15 3 1 1 Display Icons Initialization typically brief but a damaged or invalid printhead can delay the process ee R input nose om m a USB memory or keyboard detected ieoa rent senere O Chapter 3 Printer Operation 16 3 2 Windows Driver The Windows driver is located on the Accessories CD Rom included with your printer For the latest version please visit our web site at www datamax onell com vi v Be sure your printer s firmware version is 10 03_0016B or greater Firmware is available from our website for the latest version please visit our web site at http www datamax oneil com Be sure your printer s USB Mode is set to Printer This mode can be viewed changed via the printer s front panel menu under Communications gt USB Port gt USB Device Class Installing the Windows Driver Place the Access
31. 3 4212e model The foregoing equipment has been registered under the Clause 3 Article 58 2 of Radio Waves Act Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Contents 1 Getting Started VER OCUICUIO irc ceacetedecatatedeaderseees atauctencedbannncedes sacks catueeseeaectedseaues 1 Siaor ia eee ere eT ere ere er er E 1 m e N e 2 Printer Setup 2 1 Printer Connections wanictecnscanccsedacesewanksnnaesvedeeueasaonreadeceoumasaaenk
32. 5 pounds 20 5 kg 32 Fto 100 F 0 Cto 33 10 95 non condensing 90 132 or 180 264 VAC 47 63 Hz auto ranging Direct Thermal Thermal Transfer optional 2 12 IPS 51 305 MMPS l 4212e 2 10 IPS 51 254 MMPS I 4310e 2 6 IPS 51 152 MMPS l 4606 203 dpi 8 dots mm l 4212e 300 dpi 11 8 dots mm 1 4310e 600 DPI 23 6 dots mm 4606e Tear Down 32MB 64MB Appendix A Specifications Media Ribbon Media Types Max Media Width Min Media Width Max Print Width Print Length Range Media Thickness Range Media Supply Roll Capacity Ribbon Width Range Ribbon Roll Capacity Ribbon Core Communications Interface Baud Speed Handshaking Parity Stop Bits Data Bits Roll Fed Die Cut Continuous Fan Fold 4 65 118 mm 1 0 25 mm 4 10 104 0 mm 4212e 4 16 105 7 mm l 4310e amp 4606e 25 99 6 2475 mm with Cutter min 1 25 31 8mm with peel and Present min 1 50 38mm 0025 01 064 mm 254 mm 8 203 mm O D on a 3 0 76 2 mm or 1 5 38mm core 1 0 4 5 25 114 mm Matched to media approx 1968 600 m long 1 010 006 25 6 mm 2 mm inner diameter USB RS 232 DB 9 and IEEE 1284 Compliant Centronics Parallel 600 to 38 400 bits per second BPS Xon Xoff CTS DTR Even Odd or None 1 or 2 7 ors Embedded Fonts and Barcodes The printer is equipped with the most popular industry fonts and bar codes see the
33. ANCEL buttons at the same time Subnet Mask Default Gateway 192 168 1 1 4 Verify the printer has obtained a valid IP address for your network If a valid IP address was not obtained or you wish to use a different static address this can be set via the p rinter s front pan el The information on this label will vary depending on your configuration and firmware version Enter the printer s menu and navigate to the Communications Network Interface Wired Ethernet menu branch Set the IP Discovery menu item to Use Static Addresses Set the IP Address menu item to desired value continue the same procedure with Subnet Mask and Default Gateway menu items if necessary Exit the printers menu Cycle power to the printer upon start up the printer will connect to the network using the new parameters you provided Once the previous steps have been successfully completed you may now use the IP Address to f your printer is equipped with wireless capabilities browse to the printer s internal web pages for wireless advanced configuration See section B 2 Wireless Setup Or Install a printer driver and start printing from your Windows applications See section B 3 Installing the Printer Driver Appendix B Wireless and Wired LAN Setup 75 B 2 Wireless Setup 1 Open your web browser Type in the IP Address assigned to the printer The printers default IP address is 192 168 10 26 Vv If
34. BRATION CALIBRATION procedure ADVANCED ENTRY Sets the values via manual entry typically for hard to calibrate label stocks as AND ENTRY Gescrbed in the ADVANCED ENTRY CALIBRATION wrer o o So S PAPER SENSOR Establishes the threshold for the paper value 0 255 where 170 is the default REFL PAPER Establishes the threshold for the reflective value 0 255 where 170 is the LEVEL default setting GAP SENSOR Establishes the threshold for the gap value 0 255 where 040 is the default MARK SENSOR Establishes the threshold for the mark value 0 255 where 040 is the default EMPTY SENSOR Establishes the threshold for the empty value 0 255 where 000 is the default TRAN SENSOR Establishes the sensitivity of the transmissive sensor 0 31 where 15 is the GAIN default setting REFL SENSOR Establishes the sensitivity of the reflective sensor 0 31 where 15 is the GAIN default setting PRINTHEAD Controls the automatic cleaning alert and function where CLEANI NG CLEAN HEAD Specifies the inch or centimeter count at which to clean the printhead and if SCHEDULE exceeded three times declare a Head Cleaning Fault Note that the specified count 0 200 inches will be multiplied by one thousand and that zero the default setting will disable the function CLEAN HEAD Indicates the number of inches or centimeters since a cleaning was last COUNTER initiated RESET COUNTER Resets the Clean Head Counter to zero to restart the
35. Clean Head Schedule CLEAN HEAD NOW Initiates the cleaning process and resets the Clean Head Counter Selects the media sensor calibration method where Chapter 4 Menu System 37 Print Control The Print Control menu contains printing throughput offset and custom setup functions Heat Print Speed Feed Speed Reverse Speed Slew Speed Row Offset Column Offset Present Distance TOF Precedence Custom Adjustments Motor Throttling Vv Items denoted with an asterisk are only accessible through the Advanced Menu The menu selections are defined as follows DISPLAYED ITEM ITEM DESCRIPTION HEAT Controls the burn time 0 30 of the printhead and is equivalent to the Heat setting in many software labeling programs where Is the default setting PRINT SPEED Controls the rate of label movement during printing where FEED SPEED Controls the rate of label movement between printing areas where REVERSE SPEED Controls the rate of label movement 2 0 5 0 inches per second during backup positioning where 4 0 in sec Is the default setting SLEW SPEED Controls the rate of label movement 2 0 16 0 inches per second between printing areas when using the GPIO function where ROW OFFSET Shifts the vertical start of print position 0 99 99 inches on the label where 00 00 in Is the default setting COLUMN OFFSET Shifts the HORIZONTAL left jus
36. ER RESET 0 NUMBER OF INCHES INITIAL O FLASH MODULE Displays the module report data where REPORT VIEW Displays the data PRINT Prints a reference label FLASH MODULE REPORT SUN 12 44PM 23MAY2011 Module G Mount Fail O Module G Reformatted 0 Chapter 4 Menu System 55 Chapter 4 Menu System 56 Maintenance and Adjustments S 5 1 Cleaning Intervals This section details the cleaning adjusting and troubleshooting tips for the printer The following table outlines the recommended maintenance schedule for the various printer parts Printhead Turn off the printer before cleaning the After every roll of media printhead Use solvent on a cotton swab to clean the printhead from end to end Platen Roller Turn the power off Rotate the platen roller and After every roll of media clean it thoroughly with solvent and a cotton Swab Peel Off Roller Rotate the peel off roller and clean it thoroughly After every roll of media with solvent and a cotton swab It is recommended that a solvent containing isopropyl alcohol be used Isopropyl alcohol is a flammable solvent always take the proper precautions when using this substance Proper cleaning is critical To maintain peak performance of the printer Datamax O Neil offers a complete line of cleaning products including pens cards films and swabs Visit our website at http www datamax oneil com to learn more Certified Datamax O Neil
37. Ensure that the Media Width Adjustment is not engaged 3 Press and hold the TEST Key for approximately four seconds The printer will begin the cleaning routine 4 In cases of heavy build up or if high heat values are typically used for printing flip the card over and repeat Step 3 5 Reinstall your ribbon and media if necessary readjust the Media Width Adjustment see Section 5 3 Lower and lock the printhead Close the cover Chapter 5 Maintenance and Adjustments 59 5 3 Media Width Adjustment Whenever using narrow media sizes that are less than the width of the printhead adjust the Leveling Cam for even pressure distribution Adjust the Printhead Leveling Cam as follows 1 With media loaded download your label format or use a Test Menu format then begin printing a small batch of labels 2 While observing the printed output rotate the Leveling Cam counter clockwise until the image fades across the label as shown in Example 1 below 3 While observing the printed output rotate the Leveling Cam clockwise until the image is complete with even contrast as shown in Example 2 below I IMT Example 1 Over UMN Example 2 Correct eee adjustment rop ree ce ot Mnn J I Sas Topi Sp archaeon nis ik adj ustment ES Too much adjustment aie The proper adjustment produces an image produces a complete a ee that fades across the _ image with even print
38. File Handling Information cccccceceeeeseeeeeeeeeeeeeenes 86 1 Getting Started 1 1 Introduction Congratulations on your l Class Mark II printer purchase The Class Mark II printer family hereafter referred to as the printer blends the rugged durability of die cast construction with state of the art electronics and user friendly features to redefine the standard in industrial thermal printers This manual provides all the information necessary to operate the printer To print labels or tags simply refer to the instructions included with the software you have chosen to create the labels A Windows printer driver can be found on our website http www datamax oneil com or on the included CD ROM for printing from common applications If you wish to write a custom program a copy of the Programmer s Manual can also be found on the CD ROM 1 2 Unpacking After removing the printer from the packaging material check the contents The following items Should be included Printer Power Cord CD ROM and Documentation Any special or additionally purchased items Additional Requirements The following items are necessary for generating labels from your printer Contact your customer Support or sales representative for advice on which media and software may best be suited for your application Serial USB or Parallel cable Ethernet cable for optional LAN connectivity Applicable Media
39. It is recommended that the configuration be saved before downloading firmware and restored when finished Be sure to check the box labeled Include Sensor Calibration Data on Open when restoring the configuration E Firmware Loader Sele 3 Go to the Tools gt Upgrade gt Firmware Select the binary file BIN file Select a Firmware file ocuments and Settings cegas Desktop ALP4 8 01 0001 bin v 4 Click the Send button to start the Data block size for each package transmission 40960 v bytes firmware update Delay between each package transmission 0 v miliseconds Be sure only that only one communication cable is connected to the printer before attempting the firmware upgrade Do not attempt to send any other data or perform operations via the front panel when the firmware is downloading Chapter 5 Maintenance and Adjustments 63 Loading Boot 1 and Boot 2 and Firmware 1 Connect the printer to your PC using a serial cable 2 Launch the NETira CT configuration utility and query connect to the printer see section 3 3 for more information on NETira CT It is recommended that the configuration be saved before downloading firmware and restored when finished Be sure to check the box labeled Include Sensor Calibration Data on Open when restoring the configuration 3 Go to the Tools gt Upgrade gt Firmware Select the binary files BIN files for each of the Boot files
40. KA DMA OUMBEA TBM AaTEJA OUMBKA BOJIbTAKA 2 OUMBKA TaATUMKA Hal ERROR DE VERIFICADOR verifier fault 18 ERROR ECONOM CINTA ribbonsaver fault 19 ERROR DE POSICION position fault FALLO DE TEMPERATURA temperature fault ERROR DMA dma fault COMPUTER MALFUNCTION DMAH IR ERROR MOTOR IMPRES print engine fault PORT NACELL OFFLINE 7FN5 ik 24 FUERA TOLERANCIA 24v out of tolerance SAFETY LIMT EXCEEDED PERA present sensor fault INERT DAMP OFFLINE Wate IR iR 25 ADVERTEN CORREGIDA warning resolved ALL CLEAR Ba NPOBJEMA CTPAHEH 26 CINTA BAJA ribbon low TORPEDO TUBES LOW Mit FS KOHUAETCA PMBOH head cover up fault LANDING FAULT TENS HAER BIR NOJHATA KPEIUKA 28 FALLO PUNTO CABEZAL dot failure SHIELDS COMPROMISED OUMBKA TEPMOPOJIOBE label rotation SYMMETRY INVERSION 72 bEse STMKETKA MOBEPHYT2 30 CAMBIOS PENDIENTES host changes pending HOSTILE APPROACHING LELA h OBHOBJIEHME XOCTA M 4 gt gt i Sheeti 4 Ready Appendix C Menu Language 87
41. Media Guide The Media Guide Should be pushed inward so that it is just touching the edge of the Media Chapter 2 Printer Setup 5 5 Close the Printhead Assembly and rotate the Printhead Latch to the locked position 6 Close the cover and press the FEED button several times to position the media and ensure proper tracking Printhead Assembly Printhead Latch If the printer does not correctly sense the top of each label it may be necessary to calibrate the printer see Section 3 4 Media Calibration The printer is factory set to use 4 inch media and ribbon if thermal transfer equipped When using a different width of media ribbon refer to Section 5 3 Chapter 2 Printer Setup 6 2 3 Media Sensor Adjustment The Media Sensor needs to be positioned so that the printer can detect the presence of media and the top of form except for continuous stock where the TOF is set through the front panel TO adjust 1 With media loaded as described in Section 2 2 grasp the Slide Tab and move the Sensor Eye Mark into position over media according to the table below _ Sensor Eye Mark SlideTabo Media Sensor Selection and Adjustment Media Type Sensor Eye Mark Position Near the middle of the label Centered over the notch Centered over the black mark Continuous Near the middle of the media Chapter 2 Printer Setup 7 2 4 Loading Ribbon Ribbon is required with thermal transfer
42. PE is set to CONTINUOUS where 04 00 Is the default setting MAXIMUM LABEL Sets the distance 0 99 99 inches that the printer will feed media to find TOF LENGTH when the Sensor Type is set to GAP or REFLECTIVE before a TOF Fault is declared where Is the default setting Vv Maximum Label Length should typically be 2 5 to 3 times the physical length of the label PAPER EMPTY Sets the distance 0 99 99 inches the printer will attempt to feed before an DISTANCE Out Of Stock Fault is declared where is the default setting v When using clear or translucent media this setting should be longer than the actual label size LABEL WIDTH Sets the maximum printable width Objects extending beyond this setting will NOT print where Default setting is dependant on printer model RIBBON LOW Defines the printer response when THERMAL TRANSFER mode is selected and the OPTIONS ribbon supply begins to diminish Sets the ribbon supply threshold diameter 1 00 2 00 inches that will trigger a DIAMETER Low Ribbon Warning prompt where LOW where be pressed to proceed with the print job DISABLE No action is required by the operator printing can continue until a Ribbon Fault is declared Default Setting Chapter 4 Menu System 36 DISPLAYED ITEM ITEM DESCRIPTION SENSOR CALIBRATION PERFORM Sets the values via internal printer calculations as described in the STANDARD CALI
43. R resettable PRINTHEAD Shows the total number of inches printed not user resettable COUNTER RESETTABLE Shows the number of inches printed since the last reset user resettable COUNTER RESET COUNTER Returns the Resettable Counter to zero PRINT Produces a Configuration Label using the printer s current database information CONFIGURATION 1 The information varies with the model firmware version and installed options IV 2 To capture all the data use media that is at least 2 inches 51 mm wide and set the Label Width in Media Settings according to the width of your labels CONFIGURATION Displays the hardware and software levels of the printer where LEVEL v This information is also provided on the Configuration Label PRINTER KEY Identifies the unique key number of the printer in the form vvvv cwxx yyyyyy zzz Where Represents the printer model number Represents the hardware software feature level where Represents the printer class Represents hardware feature level of the main board Represents the software feature level 10 standard DPL and 20 Internal CG Times Font Features are accepted up to this value but increases beyond the range will require an authorization code yyyyyy Is the manufacturing date code 22z Is a unique time stamp VERSION PRINTER CODE Unlocks additional optional features within the printer An authorization code is FEATURE required Chapter 4 Menu Syst
44. RIMARY The IP address of the primary WINS Server WINS SERVER SECONDARY The IP address of the secondary WINS Server WINS SERVER PRIMARY DNS The IP address of the primary DNS Server SERVER SECONDARY The IP address of the secondary DNS Server DNS SERVER SNMP TRAP Is the address in standard octet format where SNMP traps will be sent when SNMP DESTINATION service is installed on your receiver When zeroed no traps are sent ADDRESS SNMP SERVER Is the server address in standard octet format for SNMP services ADDRESS NETBIOS Enables or disables the NET BIOS SERVICES ENABLE NO _ Default Setting Chapter 4 Menu System 51 DISPLAYED ITEM ITEM DESCRIPTION TCP PRINT Selects the Port to use for all TCP network communications Default is 9100 PORT INACTIVITY Set the amount of time in seconds in which the current port will remain open TIME when no activity is present LPD PRINT Selects the Port to use for all LPD network communications Default is 515 PORT WIRELESS Controls the communications settings for the wireless Ethernet network interface ETHERNET where IP Sets the address discovery method where DISCOVERY USE STATIC The stored static IP Subnet Mask and or Gateway Address will be used ADDRESSES USE DHCP The card broadcasts over the network using DHCP protocol to receive addresses from the responsible server at startup Manual modifications to IP Address Subnet Mask or Gateway Address a
45. TIETI To cise ha vod cick Irah ma n s Appendix B Wireless and Wired LAN Setup Appendix B Wireless and Wired LAN Setup 82 C Menu Language C l Changing the Menu Language Different languages and or Datamax O Neil provided translations can be downloaded to replace the standard English menu of the printer by changing the spreadsheet that defines the system dictionary To change the language you will add a new language column or modify the existing column in the spreadsheet click on the Generate DPL file s radio button and then send that file s to the printer Software requirements for modifying the menu language are as follows e Microsoft Excel must be purchased by user Img2dl exe provided at ftp ftp datamax oneil com Printer 20Firmware EFIGS A M W Class is a program used during the process to create the DPL file and Common xls also provided at the web site above is the Menu Dictionary Vv Place Img2dl exe and Common xls in the same directory Create a Menu Language by following these steps A Invoke Excel and open the Common xls file After the file opens the following screen appears Microsoft Excel The workbook you are opening contains macros Some macros may contain viruses that could be harmful to your computer IF vou are sure this workbook is From a trusted source click Enable Macros IF you are mot sure and want to prevent any macros from running cl
46. TING PAUSED CANCEL PRINT JOB CLEARING FAULTS OF DOTCHECK IN PROGRESS SYSTEM FAULT ADC FAULT HEAD UP FAULT RIBBON FAULT TOP OF FORM FAULT OUT OF STOCK CUTTER FAULT VERIFIER FAULT RIBBONSAVER FAULT POSITION FAULT TEMPERATURE FAULT DMA FAULT PRINT ENGINE FAULT 24V OUT OF TOLERANCE STROBE TIMING FAULT WARNING RESOLVED RIBBON LOW GAP MISSED DOT FAILURE BAD SENSOR DELTA HOST CHANGES PENDING LOW VOLTAGE GOODBYE REMOVE LABEL TESTET Eo 4 B z u Ssa hile FRANCAIS PRET PAUSE DE DEFAILLANCE SYSTEME DEFAILLANCE ADC TETE NON YEROUILLEE DEFAILLANCE RUBAN DEFAIL DEBUT D IMP RUPTURE PAPIER DEFAILLANCE COUTEAU DEFAILLANCE VERIFIC DEFAIL ECONOM RUBALANOM SALVA NASTRG DEFAILLANCE POSITION ANOM POSIZIONAME DEFAILLANCE DMA DEFAILLANCE MOTEUR DEPASS TOLERANCE 24124V FUORI TOLLERA DEFAIL DUREE D IMPU ANOM FASAT STROE AVERTISSEMENT RESOLU AVVERTENZA RISOLTA RUBAN FAIBLE INTERVALLE MANQUANT DEFAUT IMPRESSION ENLEVER ETIQUETTE 0 00 s3 00 0 he ie ee See Se Ss es eee ae Generate Source Files Generate DPL File s ITALIANO PRONTO IN PAUSA CANCELLA ERRORI DI ANOMALIA SISTEMA ANOMALIA ADC ANOM TESTINA ALTA ANOMALIA NASTRO ANOMALIA BORDO SUF ESAURITO ANOMALIA TAGLIERI ANOMALIA VERIFICA ANOMALIA DHS NASTRO BASSO INTERVALLO SALTATG ANOMALIA PUNTO MOD HOST IN ATTES RIMUOVI ETICHETTA C Click on Column J and enter the new language or modify
47. The worry free choice for optimal printer performance Chapter 5 Maintenance and Adjustments 57 5 2 Cleaning the Printhead If print quality declines symptoms include non compliant bar codes print dropouts and streaks see sample label below the typical cause is debris build up on the printhead Furthermore when the build up is not removed it may lead to element failure greatly reducing the service life of the printhead Faulty Print Quality Label Streaks indicate a dirty or faulty printhead To clean the printhead 1 Turn Off and unplug the printer 2 Open the cover Unlock the Printhead Latch and raise the Printhead Assembly Allow the printhead to cool before proceeding 3 Move media and ribbon away from the printhead as necessary 4 Using a Cotton Swab moistened not soaked with isopropyl alcohol gently wipe away any build up on the printhead surface paying close attention to the Burn Line Allow the printhead to dry 5 Replace the ribbon and media Lower the Printhead Assembly back to the locked position 6 Close the cover Plug in and turn On the printer Feed several labels to normalize tracking Printhead Latch O d Printhead Assembly Cotton Swab lt Chapter 5 Maintenance and Adjustments 58 Automated Printhead Cleaning 1 Remove media and ribbon 2 Place a Datamax O Neil Cleaning Card part number 70 2013 01 under the printhead Lower and lock the printhead
48. ad Latch to the locked position Route the ribbon up and then around to the Ribbon Take Up Hub winding it several times in a clockwise direction to secure it in place Printhead Assembly Printhead Latch _ Ribbon Take up Hub 5 Close the cover and press the Feed button several times to position the ribbon and ensure proper tracking Chapter 2 Printer Setup 10 2 5 OPTI media The OPTI Media function is designed to reduce set up time when using Datamax O Neil branded media and ribbons This feature enables the printer to automatically adjust print heat and print Speed settings to optimum levels to produce the best possible print quality By using the model number prefix of the media and ribbon printed on the shipping box the printer can be quickly configured to produce optimum print quality for that particular media and ribbon combination To make the OPTI media selection 1 Press the MENU BUTTON 2 Make sure MEDIA SETTINGS is highlighted then press the ENTER KEY 3 Make sure OPTimedia is highlighted then press the ENTER KEY 4 Using the DOWN BUTTON Scroll to the model number prefix of the label media being used and then press the ENTER KEY 5 For direct thermal media an OK will be displayed then press the EXIT KEY to exit the menu system For thermal transfer media the printer will now prompt for selection of the ribbon being used Scroll to the model prefix of the ribbon being used and t
49. alogue box enter the IP address of the printer and click OK The IP address should be displayed on the printers LCD c Inthe toolbar from the drop down menu box select TCP_IP Then click on the Query Printer Icon an Chapter 3 Printer Operation 20 3 At this point you may browse the Printer Component categories and make any changes necessary to the pelo oo a ea ae printer configuration a a 4 Once complete send the new settings to the printer using the Send button Note When sending the changes to the printer only the changes displayed on the current page will be sent You must click the Send button for each page that has been modified Chapter 3 Printer Operation 21 3 4 Media Calibration 3 4 1 Quick Calibration Quick Calibration should be performed as part of the media loading routine to fine tune the sensing parameters 1 This calibration is not necessary when using continuous stock 2 Media containing large gaps may require a change in the PAPER EMPTY DISTANCE before proceeding Calibrate the printer as follows 1 Ensure that the printer is ON and in an idle state i e not off line with media loaded the media sensor adjusted and the sensor type selected 2 Press and hold the FEED Key until at least one full label has been output then release the key and wait for the printer to process the data There are two possible outcomes CALIBRATION COMPLETE will be
50. an existing one Some tips on this process e Message Size When entering new messages reference the MAX column this is the maximum number of characters allowed for this field Warnings are displayed when the number of characters is exceeded or when trying to modify the MAX value however if cutting and pasting fields this warning system may be defeated e Two Line Messages Some of the message are displayed as two lines These are indicated in the comment fields e Comments This field can be modified with no effect D After editing is complete highlight all of the columns to be created by pressing the letter above the column more than one column can be selected E Press the Generate DPL File s radio button A file will be generated for each of the selected columns and Excel will provide confirmation for example as shown below small ls Microsoft Excel EJ small has been created Appendix C Menu Language F Download the generated files to the printer one method is the DOS copy command copy small ils lptil b G Reset the printer by pressing and holding the CANCEL Key for approximately four seconds H After resetting verify operation by printing a Configuration Label see Section 4 4 New language information will be printed under SYSTEM INFORMATION OPTIONAL LANGUAGES Also the new language will appear on the display as a menu item in SYSTEM SETTINGS MENU LANGUAGE These are th
51. and Ribbon It is a good idea to save all packaging materials for future use Chapter 1 Getting Started 1 Chapter 1 Getting Started 2 2 Printer Setup 2 1 Printer Connections gt 2 1 1 Power Connection v Before connecting the AC Power Cord or interface cables to the printer ensure the Power On Off Switch is in the Off position Place the printer on a firm level surface Ensure that the Power Switch on the Printer is in the Off position Connect the AC Power Cord to the receptacle on the back of the Printer and then plug the AC Power Cord into a properly grounded outlet The power supply automatically detects and then adjusts to the applied line voltage see Appendix A for the acceptable voltage ranges Powerswith AC Power Cord Wall Outlet ee ee ee ee ee ee RE RE nesne RE RR RR nne nesne ame am Chapter 2 Printer Setup 3 2 1 2 Interface Connection The printer can be connected to the host via the gt parallel USB serial or optional network interface The printer will automatically connect to the first port that delivers valid data Once established the printer s power must be cycled Off and On to change an interface connection The Parallel Connection needs a Centronics IEEE 1284 cable with a 36 pin male connector for unidirectional forward channel communications or an IEEE 1284 Compliant cable for bi directional communications
52. be pressed to clear the fault before the label in process is reprinted or If the CANCEL Key is pressed reprinting is optional to reprint press NO or to cancel the reprint press YES and press YES again to cancel the batch 1 With no Linear Scanner attached the printer will perform in the STANDARD setting except that VOID will be printed on the faulted label v 2 VOID will not be printed if insufficient text space exists see VOID DISTANCE below or if the fault occurred after printing 3 The text can be customized see the Programmer s Manual for details VOID DISTANCE Sets the distance to backup and then print VOID on a faulted label where 0 09 2 00 Is the distance measured from the trailing edge of the label which indirectly o establishes the font size of the text The default setting is 0 5 inches 0 50 RETRY COUNT Sets the number of reprint attempts where _ 3 Is the last label in the count to be voided before the printer will stop and display a fault message The default setting is one v Retry counts greater than 1 are only valid for printers equipped with the Linear Scanner or RFID option BACKFEED ON Determines the printer s action printer s action after a fault is cleared where gt a fault is cleared where CLEAR ENABLED Backup label positioning will occur after the fault is cleared DISABLED No backup label positioning will occur after fault clearing the printer will assume that t
53. black mark Lower and latch the Printhead Assembly TRAN SENSOR GAIN This is the TOF Value for a gain setting of 00 where yyy yyy 0 31 represents the current sensor 00 00 reading Using the UP and DOWN Arrow buttons set the Gain Number to Record the reading as a TOF Value for Gain Number 00 in the table Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 01 OOO aw e 02 e 31 OUO OS G Chapter 3 Printer Operation 27 Advanced Entry Calibration continued Use the buttons to increment the TRAN SENSOR GAIN Gain Number by one Record the TOF Value Repeat this process for yyy 0 31 each Gain Number 01 These are TOF Values where yyy represents the current sensor reading Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 01 02 31 sO In your sample calibration table where both the Label Value and TOF Value are at least 20 subtract the amounts and record the result TRAN SENSOR GAIN In this example Gain Number 18 K as a Difference Value see below Is chosen because where both values are at least twenty it has Identify the largest Difference the highest Difference Value Value and the corresponding Gain Number This Gain Number will be used to resample the media Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 01 5 02 14 15 T25 1e 133 17 141 8 149 19 N A 31
54. branches levels items and decrements settings TEST Button Enters the Test Menu or if already in the Menu System advances to next level or item and moves cursor position Press and hold to initiate the printhead cleaning routine Chapter 4 Menu System 33 4 2 The User Menu The User Menu contains basic selections in these menus Media Settings Print Control Printer Options System Settings 1 Some setting changes will only become effective and saved after selecting YES at the Save vi Changes prompt 2 Labeling software may in some cases override the printer menu settings see Advanced Menu for details 4 3 The Advanced Menu The Advanced Menu contains all setting control and functional selections in these menus Media Settings Print Control Printer Options System Settings Communications Diagnostics After selecting the Advanced Menu it will be accessed whenever the MENU BUTTON is pressed To enable the Advanced Menu proceed as follows Press the MENU BUTTON Using the UP or the DOWN BUTTON scroll to SYSTEM SETTINGS then press the ENTER KEY 3 Scroll to MENU MODE then press the ENTER KEY Scroll to ADVANCED MENU then press the ENTER KEY Upon completion OK will be displayed and the printer will exit the menu system 1 Some setting changes will only become effective and saved after selecting YES at the Save Changes prompt Vv 2 Labeling software may in some ca
55. d Wired LAN Setup B 1 Network Card Setup Whether a wired or wireless connection is intended it is recommend to establish a wired connection to the printer first This will allow access to the printers internal web pages to configure the settings necessary for a typical wireless connection If a wired connection is not or can not be achieved all connection parameters can also be set using the NETira CT configuration utility see section 3 3 The printer makes IP requests at power up so before making a network connection to the printer consider how your IP addressing needs to be assigned The IP addressing of the printer can be configured in one of two ways Using a static IP Address or Using IP Discovery DHCP BootP or RARP At factory default settings I P DISCOVERY is ENABLED DHCP 1 With Printer Off connect the network cable then turn on Printer 2 The printer will now search for a DHCP server Once the printer has obtained an IP address the icon will be displayed signifying that an IP address has been obtained Allow up to 90 seconds for the printer to retrieve an IP address 3 At this point it is recommended to print a Network Report Network Report This Network Report is generated by the printer and lists Wired Ethene important default information such as the IP and MAC MA pee Addresses as well as SSID for wireless equipped cards To Acquire Audecse Meot print the Network Report Press the PAUSE FEED IP Address C
56. dvanced Entry is an alternate calibration method for special case media types where sensor readings are taken using different sampling algorithms and from a list of these readings the best algorithm is selected for manual entry into the database v Advanced Entry Calibration should be used only when Standard Calibration proves unsuccessful Calibrate the Media Sensor using the steps below v The Sensor Calibration menu item is only accessible in the Advanced Menu mode Wait briefly for initialization to Turn ON the printer READY complete Press MENU Button Make sure MEDIA SETTINGS is highlighted and press ENTER Printer Menu Then using the DOWN button scroll to SENSOR CALI BRATION Using the DOWN Button Press EXIT to abort this highlight ADVANCED ENTRY then ADVANCED ENTRY procedure press ENTER The following examples detail Scroll to TRAN SENSOR GAIN or TRAN SENSOR GAIN die cut media calibration REFL SENSOR GAIN if using 25 however unless otherwise reflective media then press 0 31 noted the reflective media ENTER procedure is the same See Section 2 3 for sensor adjustment instructions Do not position the Media Sensor under a perforation and if using preprinted media ensure the label area placed over the sensor is free of text graphics lines etc Install media Position the Media TRAN SENSOR GAIN in the Media Sensor then lower 25 and latch the Printhead 0 31 Assembly Chapter 3
57. e displayed items where ENHANCED STANDARD IMPERIAL METRIC Adjusts the displays contrast 0 100 where Is the default setting UJ U1 O m clo mM o Z WI O J a2 o G mM z2 m E Al 41 Z gt z 7 oR S in lt T aO 4 W Ul O Chapter 4 Menu System 47 DISPLAYED ITEM ITEM DESCRIPTION FAULT HANDLING Determines the intervention required and the disposition of the label in process when a fault occurs where LEVEL Selects the user action and the reprint status upon declaration of a fault where the user action and the Selects the user action and the reprint status upon declaration of a fault where status upon declaration of a fault where is not reprinted STANDARD Printing stops and a fault message is displayed Following correction of the problem the FEED Key must be pressed to clear the fault then the label in process is reprinted Default Setting VOID AND Depending upon the RETRY COUNT see below one of the following occurs RETRY NO REPRINT Printing stops and a fault message is displayed Following correction of the problem the FEED Key must be pressed to clear the fault but the label in process If the count has not been exceeded VOID is printed see VOID DISTANCE on the failed label and reprinting automatically occurs If the count has been exceeded printing stops and a fault message is displayed Following correction of the problem the FEED Key must
58. e only methods to determine a successful download Enable the new language Enter the menu system and go to SYSTEM SETTINGS MENU LANGUAGE and select the new language Next select the desired font for the language Save the changes when prompted A reset will occur as font validation is performed An error has occurred if the printer displays the new language selection but all messages remain in English In this case re check your process or contact Datamax O Neil Technical Support be ready to provide the Common xls and DPL download files created Other error messages are also possible Menu Language Error Message Description Please select the entire column s or the After pressing the Generate DPL File s radio desired language s by clicking on the button the languages to convert were not column letter s correctly selected The entered message exceeds the number of characters specified in column C You may not modify this number Message text may not exceed MAX xx designated characters for this MID Repeat Steps A H using the filename misc xls to translate printer option items This will output small20 Is Microsoft Excel EJ small ls has been created Appendix C Menu Language 85 C 2 Advanced File Handling I nformation e The standard printer leaves the factory with EFIGS loaded into Module Y At this point Module Y is LOCKED and will only accept additional language downloads e After downloading a lan
59. e or Mark with media liner a notch hole or a mark over the sensor and Paper with the label and liner if any over the sensor Calibrate the Media Sensor using the steps below Vv The Sensor Calibration menu item is only accessible in the Advanced Menu mode Press MENU Button Make sure MEDIA SETTINGS is highlighted and press ENTER Printer Menu Then using the DOWN Button scroll to SENSOR CALIBRATION Press ENTER to access SENSOR CALIBRATION Then using the DOWN Button scroll to PERFORM PERFORM CALIBRATION CALIBRATION Press ENTER again and then press YES to proceed REMOVE LABEL STOCK PRESS ESC KEY Yyy With no media installed press ESC Proceed according to the media type For die cut media Die Cut Remove a label or two SCAN BACKING from the liner then install the PRESS ESC KEY media Position the Media Sensor under the liner area and press yyy ESC Notched or Reflective Install SCAN MARK media Position the Media Sensor under a notch or black mark and PRESS ESC KEY press ESC yyy For continuous media Continuous Press ESC then REMOVE LABEL STOCK proceed to Step F PRESS ESC KEY Yyy Chapter 3 Printer Operation For Notched Reflective media Action Displayed Message Turn ON the printer READY Wait briefly for initialization to complete Press NO to abort this procedure This sets the empty value where yyy represents the current sensor reading This
60. ea rE 35 4 4 1 User Defined Label ccc c cece cece cece eee eeeeeeeeeeennueneeaes 35 4 5 Menu DERSE oea A eons 35 5 Maintenance and Adjustments 5 1 Croan ALCWWalS ssjancrarchiageea E EEA E ies 57 5 2 cleaning NE PINN Ga saroe crire eiaa E NOAT 58 5 3 Media Width Adjustment ccc ccc cece cess seen nett ee eeeeeeeeeneeeeeeteenas 60 5 4 Printhead Pressure Adjustment cccee cess cece cece eeeeeeeeeeeeeeeeeeeas 61 5 5 Printhead Replacement ccccececeeeeseeseeeeeeeeeeeesngeeeeeeeetneneggas 62 5 6 Resetting the Printer ssesesserererrerererrerrrrrrererrererrrrrrererrerrrrne 63 5 7 Upgrading FIRMIW al O geraria Er E OEE 63 6 Troubleshooting Problem ReESOIULION ccc cece cece eee cecaeeecucucucauaeeeeusueutavatannnnnnnnas 65 eX DUMIO MOOC certera AE EE 69 N e Appendix A Specifications Appendix B Wireless and Wired LAN Setup B 1 Network Card SetUp iicsiis cindiceupececintvesedcaubetunteladessveeeaaubyemedes clad 75 B 2 Wireless SetUp sssssererrererrrrererrererrrrrrerrrrsrrrerrrrerrrrrrerrrrerrrrne 76 B 2 1 Wireless Setup Infrastructure seseresrererrerererrerrrrrree 77 B 2 1 Wireless Setup Ad HOC ccccccccesseeeeeeeeeeeeeeeesanennees 78 B 3 Installing the Printer Driver cc ccc eccceeee eee e cece eeeeeeeeeeeeeeeeeenas 80 Appendix C Menu Language C 1 Changing the Menu Language ssssesersrrerererrererrrrererrrrerrrrrreree 83 C 2 Advanced
61. ective commands are COMMANDS handled where ENABLED Processes commands normally Default Setting DISABLED Ignores DPL TOF commands instead TOF is controlled via the menu setting SYMBOL SET Determines the way in which DPL Single and Double Symbol Set commands are COMMAND handled where ENABLED Processes commands normally Default Setting DISABLED Ignores DPL Symbol Set commands instead the Symbol Set selection is controlled via the menu setting CNTRL CODES Determines the way in which DPL SOH STX CR ESC and codes are handled DATA where ENABLED Processes commands normally Default Setting DISABLED Ignores DPL Control Codes instead the control code functions are established via the menu setting STX V SW Determines the way in which the DPL lt STX gt V command is handled where SETTINGS ENABLED Processes commands normally Default Setting DISABLED Ignores the option enable command instead the option selections are controlled via menu settings MAX LENGTH Determines the way in which the DPL lt STX gt M command is handled where COMMAND Ignores the maximum label length command instead Maximum Label Length is controlled via the menu setting DATA Status Module Storage etc where Chapter 4 Menu System 53 Diagnostics The Diagnostics menu contains testing functions and printhead reporting selections Hex Dump Mode Options Testing Print Test Rate min Sensor Readings
62. ed file types File Extension Printed Result A font sample The configuration commands contained in the file MODULE FORMAT MODULE will erase existing data in the selected module Messages destination module before execution MODULE regarding the outcome of the attempt Controls the on demand dispensing of labels where MODE Sets the detection method and response of the printer AUTO Is the default setting Automatically detects enables the Present Sensor or Peel and Present mechanism and sets the label stop location if not detected the operation will be ignored ENABLED Enables the Present Sensor or Peel and Present mechanism and sets the label stop location if not detected a fault will be generated DISABLED Disables the option RETRACT DELAY Programs a time delay for the retraction of the next label in the print process where 1 255 x 10 m5 Is the range times 10 milliseconds and 070 Seventy times ten is the default setting Chapter 4 Menu System 40 DISPLAYED ITEM ITEM DESCRIPTION CUTTER Controls the Cutter operation where MODE Sets the detection method and response of the printer AUTO Is the default setting where the presence of the cutter option is automatically sensed If detected the cutter is enabled otherwise it will be ignored ENABLED Enables the cutter If the cutter is not detected a fault will be generated DISABLED Disables the cutter CUT BEHIND Allows a
63. em 44 DISPLAYED ITEM ITEM DESCRIPTION SET FACTORY Returns the printer settings to the factory programmed values except CUSTOM DEFAULTS ADJ USTMENTS and calibrations or if selected to the Factory Setting File where selecting YES at the prompt causes the configuration to be restored FORMAT Defines the manner in which overlapping text and graphics appear when printed ATTRIBUTES where TRANSPARENT Intersecting text images and bar codes will be printed for example XOR Intersecting text images and bar codes will not be printed for example K Default Setting OPAQUE Intersecting text images and bar codes will be printed by obliterating those formatted first for example AAIR LABEL ROTATION Allows the label format to be rotated 180 degrees before printing where ENABLED Flips the format DISABLED Does not flip the format Default Setting IMAGING MODE Determines the process used to format labels where MULTI PLE LABEL Images multiple labels as memory permits to achieve the fastest throughput If time stamping labels however the indicated time will reflect the moment of imaging rather than the actual print time Default Setting SINGLE LABEL Images the next label only after the previous label has been printed providing the most accurate time stamps but at a slower throughput rate PAUSE MODE Allows for controlled interactive printing where ENABLED Requires you to pre
64. en click Next 4 Click Next 6 Make sure Standard is selected and then click Next 8 Click on Have Disk 2000 other Windows versions will be similar Local or Hebwork Prier i he pried eeached bo yt Gonpuber bi the parier in dresi atteched in our compuber chet Local pia Th fn athaehved be Aiha compute of directly to the network cick Melek print Local printer PP Automsticalip debect and inated my Mug and Pay ponder Hebs printer Welcome to the Add Standard TEP SIP Printer Port Wizard Wu ube Ghee wnat bo add a pori Bod a nahasi printed gh h ted aed oaii add Standard TOP IP Prinher Part Wirard Addie Pot Inbmabon Hegured The device Gould not be dented The debected deete i oll unknown lee Ee eure that 1 Tikes dans in piapa oanhaal l The adien on the peskan page H omeri Biha comect the address and prisen ancihe reach on the pesi by rsunng in Pa rere wir andl Came or pekat Chay cheeses tapes pce ane one fhe ackbrvert it cared Add Poder wird TP mia a heer vtech printer bo wee i as the manufacturer and model of pour ponte lf pout perder came wath on malalisson i ici Haa Dik li yia pends cent bile consul you garira documentation bee a Mind tects Piria ALFA Atoga 5L AGP vous aF o ARS at G00 ADFA Anau UNF ADFA Abou et DOOGF 2013 109 ADM Ahoa 1000 i ANEA Area Ca LE A T x Ween Utajo pe Appendix B Wireless and Wired LAN Setup 9 In
65. esa 3 2 1 1 POWEF CONMCCUON sscese deceneotteiceiancies rentra eo AE aE 3 2 1 2 Interface Connection sssssssusssrrsrrrsrrenrrrrrrerrrerrrerrrerrns 4 2 2 ECan e Dk e EEE E E A E T O E E E 5 2 3 Media Sensor ACJUStMENL cccccceceeseeeeeeeeeeeeeeeeseeeeeeeeeteasaages 7 2 4 LOGGING RIDDO acres ete ni NA EEEE AE a 8 2 5 OPS Wie eee ce certs ranen A EEEE ENEA 11 2 6 Internal FROWN ss scatectetioe tinain EA codec ois EE 12 3 Printer Operation 3 1 FODE QilClersaniracneeensantantigeiteeieernnrainessohwanien tances EE T 15 3 dl DISDIAY LCONS arinn a ET a 16 2 WINGOWS DrIVET rirrrseccorcisesraba inuina bi n Enia eE EEA 17 PADONE NOTOS ar E E r E E RE EEE 18 3 3 Printer Configuration Utility NETira CT ccccceceeseeeeeeeeeeeeeees 19 3 4 Media Calibration cece cece ccee cece cece eee eeeeeeeeeeeeeeeeeeeeeeueeeeeeetennas 22 34L QUICK CalbratiO fisiere eiere Ena E EPERE 22 3 4 2 Empty Calibration ccccccssescceseeneeeeeetsesssueeteeennnnes 22 3 4 3 Standard Calibration cccccccee esse cece ee eeeeeeeeeeeeeeeeenas 23 3 4 4 Advanced Entry Calibration ccccccceeceeeeseeneeeeeeeeeees 25 4 Menu System 4 1 Menu System OvervieW sssersrserererrrrsrerrerrrrrrererrrrerrrrrrererrne 33 4 2 The User MenU sssssssssrssnnnenrrnnrrnrrrnrrrnrrrnrnarrrnnrrnrrrnrrnnrrrerrnene 34 4 3 The Advanced Menu sesssssssnnsnunsnnnnrrrnrrrnrrnnrrnrrnerrrerrrrrrrnrrrnrrnne 34 4 4 Te ESE MICU U err
66. f access to secondary menus or functions The User Menu accesses basic printer settings and functions The Advanced Menu accesses all operational settings functions and diagnostics and The Test Menu accesses a menu of test user defined and previous label printing functions 1 Prompts may appear before menu access is granted and before changes are enacted see Security for details M 2 Display contrast is adjustable press and hold the MENU BUTTON to cycle through the contrast range this may take several seconds then release the button when the desired appearance has been achieved The multi purpose Menu Test and Navigation Buttons allow Menu System entry negotiation and parameter selection functions Soft Key Labels Soft Keys MENU Button Enters the Menu System returns to the previous menu level Press and hold to adjust display contrast To change printer settings or perform diagnostics press the MENU Button then observe the display for available selections When the number of selections present is greater than can be Shown use the UP or DOWN Buttons to view those additional items Also Soft Key Labels are dynamic and change to denote the current associated Soft Key functions UP Button Accesses the System Window or ascends through branches levels items and increments settings in the Menu System Press and hold to view printer system information DOWN Button Descends through
67. guage update Module Y is left UNLOCKED until the printer is reset or power is cycled In this state Module Y will accept font image and label format downloads The module will also honor the Clear Module request Therefore following an update it is recommended that a reset be performed to lock the module otherwise a software package may Clear All Modules thus destroying the new menu language s e Module Y can be UNLOCKED by sending this DPL string lt STX gt KpYO e To restore the factory generated EFIGS image download the file 832296 01A to the printer This file is located on the Datamax O Neil FTP site The letter at the end of the file name e g A specifies the revision The latest revision will be available on the FTP site e Downloading the same language twice will automatically delete the first occurrence but will not free the memory space e Deletion of the selected language will reset the printer to English The total number of languages that the printer can now accept is limited to 10 but this number is dependent upon the size of each language translation The translation size will vary with the number of messages that are translated for that particular language Current complete language files are about 7 000 bytes each but with product growth the total number of languages is expected to drop to five Appendix C Menu Language 86 The screen shot below is an example of Unicode defined languages Chinese amp Ru
68. he current position is correct This is the default setting v If reloading media the label must be placed its presented position SCL FONT BOLD Sets a scalable font boldfacing amount where FACTOR 1 36 Is the setting based on an incrementing scale where eight 08 is nominal Chapter 4 Menu System 48 Communications The Communications menu contains interface and host control functions Serial Port A Parallel Port A USB Port Network I nterface Host Settings Vv Items denoted with an asterisk are only accessible through the Advanced Menu The menu selections are defined as follows DISPLAYED ITEM ITEM DESCRI PTI ON SERIAL PORT A Controls the RS 232 communications settings for Serial Port A where BAUD RATE Sets the serial communication rate where 115000 BPS 9600 BPS is the Default Setting SOFTWARE XON XOFF is used HARDWARE CTS DTR is used Cobb Oddparityisused OOOO SSS SS DATA BITS Sets word length where 7 8 A seven or eight bit word is selectable and 8 is the Default Setting STOP BITS Sets the number of stop bits where 1 2 One stop or two stop bits are selectable and 1 is the Default Setting PARALLEL PORT A Controls the communication setting for the parallel port where PORT Determines if data is returned from the printer where DIRECTION UNI No data is returned communication is one way or Data is returned in c
69. hen press the ENTER KEY An OK will be displayed then press the EXIT KEY to exit the menu system The printer is now ready to print using the media ribbon selections made Chapter 2 Printer Setup 11 2 6 Internal Rewinder When equipped with the Internal Rewind option labels can be rewound or with the addition of a Peel and Present option dispensed automatically for application If equipped follow the instructions below to begin using the Internal Rewinder 1 Press down then pull outward to remove the Front Fascia 2 Remove Thumbscrew and Tear Plate 3 Place the Arc Plate on the front of the printer as shown below and tighten the Thumbscrew to secure it Chapter 2 Printer Setup 4 Load media as described in section 2 2 Feed approximately 20 inches 50 cm of media out of the printer Route the media over the Arc Plate and then back into the printer and around the Rewinder Hub ArcPlate OOOO Rewinder Hub 5 Wrap the media around the Rewinder Hub Insert the end of the media into a Slot in the Rewinder Hub Slide the Media Retainer into the Slot to secure the media O Media RewinderHub Media Retainer 6 Rotate the Rewinder Hub by hand to take up any slack in the media There should be at least 2 or 3 full wraps of the media on the Rewinder Hub before starting printing to ensure tight rewinded rolls Chapter 2 Printer Setup 13 Chapter 2 Printer Setup
70. ical start of print position in xxx dots to fine tune the ROW OFFSET setting where 0000 If shifting Row Adjust in the negative direction modify the PRESENT ADJUST setting see below by that same amount COLUMN ADJUST Shifts both the horizontal start of print position and the LABEL WIDTH termination point to the right in xxx dots to fine tune the COLUMN OFFSET setting where 000 100 Is the setting 100 DOTS PRESENT ADJUST Adjusts the label stopping position in xxx dots to fine tune the PRESENT DISTANCE setting where 000 100 Is the setting 100 DOTS MOTOR The printer will throttle the print to a single label with delay mode if printing THROTTLING consecutively for a specified period of time ENABLE Enables Motor Throttling default setting DISABLE Disables Motor Throttling Chapter 4 Menu System 39 Printer Options The Printer Options menu contains file handling module and optional equipment settings Modules Present Sensor Cutter GPIO Port The menu selections are defined as follows DISPLAYED ITEM ITEM DESCRIPTION MODULES Controls memory handling functions where DIRECTORY Allows viewing and printing of the available space and file types including plug in files present on a module Only detected modules will be listed and selecting ALL will display all results See the Programmer s Manual for memory allocation information PRINT FILE Prints selections from stor
71. ick Disable Macros Tell Me More I Always ask before opening workbooks with macros Enable Macros Do Not Open Appendix C Menu Language 83 B Click the Enable Macro box The following screen appears X Microsoft Excel gemmsglst xls eal File Edit View Insert Format Tools Data Window Help JO se R G6RY SBBS oO c small 1 2 NID COMMENTS max MESSAGE ID 3 0000 System Messages 20 MID_READY 4 0001 20 MID_PRINTING 5 0002 20 MID_PAUSED 6 0003 1Aa 20 MID_CANCEL_PRINT_JOB z 0004 20 MID_CLEARING_FAULTS 6 0005 10 MID_OF 9 0006 20 MID_DOTCHECK_IN_PROGRESS 10 0007 Faults 20 MID_SYSTEM_FAULT 11 0008 20 MID_ADC_FAULT 12 0009 20 MID_HEAD_UP_FAULT 13 0010 20 MID_RIBBON_FAULT 14 0011 20 MID_TOP_OF_FORM_FAULT 15 0012 20 MID_OUT_OF_STOCK 16 0013 20 MID_CUTTER_FAULT 17 0014 20 MID_VERIFIER_FAULT 18 0015 20 MID_RIBBONSAVER_FAULT 19 0016 20 MID_POSITION_FAULT 20 0017 20 MID_TEMPERATURE_FAULT 21 0016 20 MID_DMA_ FAULT 22 0019 20 MID_PRINT_ENGINE_FAULT 23 0020 20 MID_24V_OUT_OF_TOLERANCE 24 0021 20 MID_STROBE_TIMING_ FAULT 25 0022 Warnings 20 MID_WARNING_RESOLVED 26 0023 20 MID_RIBBON_LOW 27 0024 20 MID_GAP_MISSED 28 0025 20 MID_DOT_FAILURE 29 0026 20 MID_BAD_SENSOR_DELTA 30 0027 20 MID_HOST_CHANGES_ PENDING 31 0028 20 MID_LOW_VOLTAGE 32 0029 20 MID_GOODBYE 33 0030 Conditions 20 MID_REMOVE_LABEL ld 4 gt bi Sheets Sheet2 Z Sheets J Ready ENGLISH READY PRIN
72. media It is recommended that the width of the ribbon be Slightly wider than the media being used The printer can use either ribbons with the coating side in or ribbons with the coating side out To load e Using a ribbon that is slightly wider than your media and liner if any will help protect against printhead wear M e The Media Type setting within the printer s setup must be set to Thermal Transfer to print using ribbon This can be accomplished via the NETira CT configuration Utility see section 3 3 or via the printers menu system see section 4 5 1 Open the media cover Rotate and unlock the Printhead Latch and raise the Printhead Assembly 2 Slide the Ribbon Roll onto the Ribbon Supply Hub until it rests against the flange Ensure the ribbon unwinds in the correct direction see Ribbon Routing The illustrations below depict the proper orientation are available with the ink coating layer wound in or out Ensure the inked side of the vi Directional Arrows near the Ribbon Supply Hub indicate the correct ribbon route Ribbon types ribbon faces the media and NOT the printhead Chapter 2 Printer Setup 8 Ribbon Routing Diagrams CSO Coating Side Out Ribbon Routing Chapter 2 Printer Setup 9 3 Route the ribbon under the Ribbon Idler and then out the front of the printer approximately 12 inches as shown 4 Close the Printhead Assembly and rotate the Printhe
73. n to Execute drop down box Enter the password at the top of the page default is sysadm and click Execute to restart the printer 11 Once the printer has restarted the icon will be displayed signifying that an wireless connection has been obtained Allow up to 90 seconds for the printer to make a connection 12 From Windows you may now View Wireless Network Connection 3 Wireless Networks From the list of sletwork Tass Choose a wireless network available wireless networks select the Refresh network ist Cick an item in the ist below to connect to a wireless networkin range or to get more printer that you wish to connect to and a __ then click on the Connect button ee If you do not see your printer listed be p Lea about le Unsecured wireless network sure you have the host computer Meco w configured for Ad hoc wireless networks ge Unsecured computer to computer network Change advanced ciskestinics 7 Unsecured wireless network TechSupportWireless il he Unsecured wireless network DMX AP3 i Unsecured wireless network This process will vary depending on your wireless device installed in your host computer and your operating system version Once the previous steps have been successfully completed you may now use the IP Address assigned to the printer to install a printer driver and start printing from your Windows applications See section B 3 Installing the Printer Driver Appendix B
74. ng Chapter 4 Menu System 52 DISPLAYED ITEM ITEM DESCRIPTION CONTROL Allows changes to the prefix of the software commands interpreted by the printer CODES where STANDARD Use these characters Hex 01 SOH command Hex 02 STX command count by Hex 1B ESC Hex Ox0D Carriage Return Default Setting ALTERNATE Use these characters Hex 5E SOH command Hex 7E STX command count CODES by Hex 1B ESC Hex 0x0D Carriage Return ALTERNATE Use these characters Hex 5E SOH command Hex 7E STX command count by Hex 1B ESC Hex 0x7C Carriage Return Each DPL command SOH STX CR and count by may be selected by entering CODES the desired Hex code FEEDBACK Allows the printer to return a Hex 1E RS after each label successfully prints and CHARACTERS a Hex 1F US after each label batch successfully prints where Ignores ESC sequences are during processing since some systems send a banner to the printer Bitmapped font downloads are disabled in this mode DISABLED Ignores DPL Heat commands instead the heat value is controlled via the menu setting SPEED Determines the way DPL Print Feed Slew and Reverse commands are handled COMMANDS where ENABLED Processes commands normally Default Setting DISABLED Ignores DPL speed commands instead the speeds are controlled via the menu setting TOF SENSING Determines the way in which DPL Gap Continuous and Refl
75. nt on the right side facing AE RECON th int f the label e printer of the labe The Printhead or Platen Roller may be dirty or worn clean or call for service Chapter 6 Troubleshooting 65 If experiencing this problem Try this solution Check the label format for character placement outside the dimensions of the label all row column values must allow enough space for the height length of the characters and bar codes to be printed within the format size Missing information in the printed The available memory may have been exceeded by the label memory requirement of the label format Try reducing the memory allocated to either the internal module or scaleable font caches see Section 4 5 If using serial communications ensure that the interface cable meets the requirements found in Section 2 1 2 Information may be formatted outside the label dimensions S l l l Check your software program label size For display Missing print on left or right side of equipped printers also check the values in the menu for Print the label Control Column Offset and Print Control Custom Adjustments Column Offset see Section 4 5 Verify that the AC power cord connection has been made at both the outlet and the printer also ensure the power switch is On A EA AE EE Verify that the AC outlet is functioning or try moving the printer to another AC circuit The AC cord may be damaged replace it The line fuse may
76. ompliance with IEEE 1284 back channel operation Default i RECTI ONAL Setting v An IEEE 1284 bidirectional cable is required NETWORK Controls the communications settings for the network interface where INTERFACE QUICK SETUP Controls the communications settings for the network interface where WIRED DHCP Configures the card for wired connection SET FACTORY Resets NIC Adapter parameters to the factory defaults values DEFAULTS Chapter 4 Menu System 49 DISPLAYED ITEM ITEM DESCRIPTION GENERIC Controls global communication settings shared by wired and wireless LAN SETTINGS ACTIVE Selects the network interface currently in use by the printer where INTERFACE NONE Disables both interfaces WIRED Selects the Wired Ethernet interface ETHERNET WIRELESS Selects the Wireless Ethernet interface ETHERNET SNMP ENABLE Sets SNMP NO Default Setting Y od TELNET Enable Disable Telnet protocol ENABLE Y NO Default Setting l FTP SERVER Enable Disable FTP protocol ENABLE E E NO Default Setting E E HTTP SERVER Enable Disable FTP protocol ENABLE S S Default Setting S S LPD PRINT ENABLE TCP PRINT ENABLE Default Setting Default Setting NETCENTER ENABLE NO _ Default Setting YES S O GRATUITOUS Sets time interval for ARP transmission packets where ARP 0 100 minutes Default is O NETWORK Prints or displays a report
77. ories CD Rom included with your printer into your computers CD Rom drive Once the CD Rom starts select Install Windows Driver from the main menu and follow the instructions on the screen to install When prompted select your printer from the list i e Datamax O Neil Class Markll Continue to follow the on screen instructions to install the driver Seagull Driver Wizard Welcome to the Seagull Driver Wizard This wizard helps you install and remove printer drivers What would you like to do C Upgrade printer drivers Remove printer drivers coe Seagull Driver Wizard Specify Printer Model The manufacturer and model determine which printer driver to use Specify the model of your printer Datamax 4 4212 Datamax A 4310 Datamax A 4408 Datamax 4 4606 Datamax A 6212 Datamax A 6310 Datamax Allegro Datamax Allegro 2 Datamax DMX 4nNn z Version Source 7 1 1 M O 03 26 2007 C Seaguil Chapter 3 Printer Operation Important Notes The Windows driver functions the same as any other Windows printer A built in help file is available for complete information on all settings however there are some important settings that should be observed for trouble free printing Page Setup Tab Stock Options Tab Print Speed amp Printhead Temperature It is important that the Stock setting matches These two settings will have the greatest effec
78. queue of small labels to accumulate before cutting is performed to increase throughput 1 This mode can be used without a cutter to allow the presentation of an extra label with retraction upon the next job or feed operation lV 2 After a fault or unknown label position the leading edge will be cut to ensure no extra material exists at the beginning of the first label otherwise the cutter will only cut when necessary 0 2 Zero one or two are the number of labels to queue before cutting and 0 Is the default setting GPIO PORT Controls the optional Applicator Interface Card s GPIO function where GPIO DEVICE Sets the option to work with a specific device type where DISABLED Disables the option APPLICATOR Enables parameters for related label applicator functions e Completion upon last SOP de asserts Data Ready DRDY e FEED allowed at any time and e DRDY upon PAUSE APPLICATOR2 Enables parameters for alternate label applicator functions e Completion upon 1 msec overlap of Data Ready DRDY and End of Print EOP e DRDY signal end inhibits FEED and e De asserts DRDY upon PAUSE or FAULT BARCODE Enables the GPIO Port to work with a bar code verifier VERIFIER Chapter 4 Menu System 41 App2 Type 2 equipped only where System Settings The System Settings menu contains label formatting operation and control functions Menu Mode Configuration File Internal
79. re not allowed and if no server is found the specified static value will be used Default Setting v A server assigned IP address takes precedence over any static IP address stored in the interface USE BOOTP The card broadcasts over the network using BOOTP protocol to receive addresses from the responsible server at startup Manual modifications to IP Address Subnet Mask or Gateway Address are not allowed and if no server is found the specified static value will be used Default Setting v A server assigned IP address takes precedence over any static IP address stored in the interface IP ADDRESS Specifies the static IP Address of the interface in the standard octet format SUBNET Specifies the static Subnet assigned to the interface for MASK example 255 255 255 000 DEFAULT Specifies the Gateway Address the interface will use for example 192 168 10 1 GATEWAY HOST SETTINGS Controls the communications with a host device where The ignore host settings for ESC SEQUENCES HEAT SPEED TOF SENSING SYMBOL SET CNTRL CODES STX V SW SETTINGS and MAX LENGTH will be unaffected when PL Z Mode is selected see Input Mode for details HOST TIMEOUT Sets the number of seconds 1 60 that an established communications port must be idle before data can be received through an alternate port where v If the time out period is exceeded before all data is received the data will be ignored Is the Default Setti
80. sert the Accessories CD Rom and click Browse 11 Click OK 13 Name your printer in the Printer name field Next select whether or not to set this printer as your default printer Then Click Next 15 Select No then Click Next 17 If prompted with the Digital Signature Not Found window click Yes to continue installation Aij Prrd Wirard The create ed ial diea ahah paris by ue it ha ird thue i rilate gkah ets the drra Bikkel red Wor chek Cot Add Pinis Wirard TP create Jered ial disana ahah parie bo ue ma Tm anai ere a bce ha parier Supi a name fa the per erne peagi dered supper uror ore pani raaire Sombenatore of g than H haaa Foram nye Oo ma ssi pour andea programe bo une fhe poria se the di prinia T i hs Pont Tan aga Ta ceevers thot the pinnie i pelala poperky pea Ea pani g best pase ho pou meant bo cont a eet pagel r Ye He Digital Signature Ant Found The Mirae daal tapura iarrt that codtvasie Fuse Eanes Litter maith Maraha deed thud Ghee iiaa het reat aeri abera imez dl vat etda The sofware you are about bo intall doen not contain a Micronoft signature Thevefoes there is no paus Ship polteeane weorks comecthy with i IE pu want in search Ine Wicasmah cliphally iad dalee weal P Wreker Leale Wiels ain ol Hil varianza mairei ene bo so d ieee rt reiii ha ppu want bo aana Heas milati tte 10 Browse to the
81. ses override the printer menu settings see Advanced Menu Communications Host Settings to avoid potential conflicts 3 To return to the User Menu re select it or restore the factory defaults Chapter 4 Menu System 34 4 4 The Test Menu The Test Menu contains test and informational label selections Print Quality Label Print Configuration Ribbon Test Label Test Label Validation Label Print Last Label User Defined Label Internally generated these labels are printed at pre selected media type speed and heat settings Changes to these print settings can be made via the Menu System or through host commands When printing use full width media to capture the entire format otherwise adjust the printer and set the Label Width menu setting vi 1 Press the CANCEL KEY to stop printing 2 A printing delay can be set see Print Test Rate in Diagnostics 4 4 1 User Defined Label The User Defined Label allows a template to be populated by variable data via the printer s control panel or a USB QWERTY keyboard The template is a stored label format where fields delimited by an ampersand amp become variable The printer will prompt you to enter the variable field data For example the stored label format could contain the data 19131423443 amp ENTER NAME amp Afterward when recalled from memory the printer s display will indicate the variable field ENTER NAME 1 Variable data can be any part of the DPL
82. ss the PAUSE Key to print each label DISABLED Labels are printed without pausing Default Setting PEEL MODE Allows the printer to wait until the Start of Print signal is received via the optional GPIO Port to feed a label where ENABLED Inhibits the feed function until the Start of Print signal is received DISABLED Feeds the label regardless of the Start of Print signal Default Setting SECURITY Allows all or part of the User Interface to be password protected and for that password to be modified SELECT Allows password to be set for specific User Interface areas where SECURITY DISABLED No password is required for menu access Default Setting SECURE MENU Sets a password requirement for User and Advanced menu entry MENU AND Sets a password requirement for all menu entries TEST ADVANCED Sets a password requirement for Advanced menu entry After enabling this MENU selection make it effective by returning the Menu Mode to the User setting see above MODIFY Modifies the four digit password required when security is enabled For PASSWORD modification the code must be reentered when prompted to confirm v To be activated the password must initially be set to a value other than the default setting 0000 Chapter 4 Menu System 45 DISPLAYED ITEM ITEM DESCRIPTION UNITS OF MEASURE Sets the measurement standard used where IMPERIAL Uses inches Default Setting METRIC Uses millimeters
83. ssian Note the only additional information required is the double in row 1 Ej Microsoft Excel common xls B Fie Edit View Insert Format Tools Data Window Help Adobe PDF OSU RSIGR F BG s AD FI C A EiL OF Type aq Asia 10 BIU FS SHS BM EE S o AB L5 M f H Ao o o e e S OK iif i M A a Double Double ESPANOL small TREK T RUSSIAN 3 LISTO ready AWAITING ORDERS EE TOTOB 4 IMPRIMIENDO printing WARP DRIVE ENGAGED 7ENp NEUATb 5 EN PAUSA paused ALL STOP HHS Maysa 6 CANCELAR IMPRESION cancel batch ABORT MISSION RRA OTMEHMTb 3A AHME 7 BORRAR ERRORES clearing faults RE INITIALIZING IAPR BIR CBPOC OIMEOK 8 DE of FACTOR OF Oe Ea advanced menu KNOWLEDGE BASE mame MEH 10 ERROR DE SISTEMA system fault DIRECT HIT SUSTAINED SHIR CMCTEMHAA OlMBKA 11 ERROR DE ADC adc fault HULL BREACH DECK TEN ADC4 ik OUMBKA ADC 12 CABEZAL LEVANTADO head up fault ENGINES OFFLINE TENSE thie BIR TEPMOTONOBKA MOJHS 13 ERROR DE CINTA ribbon fault PHASORS OFFLINE WHR OIMEKA PMEOHA 14 ERROR INICIO ETIQ 15 SIN PAPEL 16 ERROR DE CORTADOR top of form fault out of stock cutter fault UNABLE TO GO TO WARP TOF i TORPEDO TUBES EMPTY FAAR CASCADE FAILURE 7HR OUMEKA TPAHMIO STHE OTCYTCTBYET 3THKEI OUMBKA PESAKA TRACTOR BEAM FAILURE IHH METAPHASIC FAILURE PHBERR UNKNOWN COORDINATES Eiz CORE TEMP CRITICAL RERI OUMBKA BEPMSAEPA OLMEKA PMBOHCEMBEF OUMEKA TOJIOKE HMA OUMBKA TEMMEPATY PE OUMB
84. state to state Firmware Software Agreement The enclosed Firmware Software resident in the Printer is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user s Trade or Business The User agrees not to and not to authorize or permit any other person or party to duplicate or copy the Firmware or the information contained in the non volatile or programmable memory The firmware Software IS protected by applicable copyright laws and Licensor retains all rights not expressly granted In no event will Licensor or its suppliers be liable for any damages or loss including direct incidental economic special or consequential damages arising out of the use or inability to use the Firmware Software Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax O Neil Corporation No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of Datamax O Nell Corporation Important Safety I nstructions This printer has been carefully designed to provide many years of safe reliable performance As with all types of electrical equipment however there are a few basic precautions you should take to avoid hurting yourself or damaging the equipment Carefully read the provided installation and operating instructions
85. t the size of the label you are using If you on print quality Some label stocks will require cannot find a match for your label click New more heat and slower print speeds to generate a and enter the dimensions of your label quality image Datamax O Neil I 4212e MarkII Printing Preferences 2 Datamax O Neil I 4212e MarkII Printing Preferences Feed 2 00 inser Backup 4 00 in sec Preset None lt Current Settings gt Manage Advanced Options 1998 2011 Seagull Scientific Inc Authors of the Barl ender label software The Windows application software used to create the label format will likely have a Page Setup screen This will also need to match the size of the label you are using Chapter 3 Printer Operation 18 3 3 Printer Configuration Utility NETira CT NETira CT located on the Accessories CD ROM is a Windows based configuration utility that allows the user to make changes to the existing printer setup via a direct connection to the host computer s serial USB Ethernet or parallel ports NETira Features Allows Real Time Control Query of Printer Configuration Define and Save Optimal Configurations for Applications Saved Configurations can be Shared with other Printers and Sent via Email Download Files Formats and Fonts Query Memory Modules printer Older versions might not operate correctly with some printers For the latest version please vi
86. t this mode can uncover handshaking problems if they exist Handshaking problems are identified by sections of missing data in the character string To print the Hex Dump Label To begin go to the Diagnostics menu and enable Hex Dump Mode see Section 4 5 Exit the menu and save the changes Now HEX DUMP MODE will be indicated by the display and all data sent to the printer will now be output in hexadecimal code along with the printable ASCII equivalents as shown below To exit Hex Dump Mode re enter the Diagnostics Menu and disable the Hex Dump Mode exit the menu then save the changes The figure below is a sample Hex Dump Label After sending a label format to the printer the hex code output will be immediate As a final note many software programs use bit mapping to construct the label making diagnosis difficult Contact Datamax O Neil Technical Support with any questions E i 61164083 cH i ra NT 6 AL L VAL IO 1611 Pal Yaa Pt AiB CHARA ETERS 1 61146802 Jaha inet amp CJ a 3 4 2 Z 3 4 z 3 2 BBBS itu ORM eA Re GAT Whe Chapter 6 Troubleshooting 69 Chapter 6 Troubleshooting 70 A Specifications Mechanical Width Depth Height Weight Operating Temperature Humidity AC Input Voltage Printing Print Method Print Speed Resolution Tear Bar DRAM Memory FLASH Memory 12 62 inches 320 6 mm 18 60 inches 472 5 mm 12 70 inches 322 6 mm 4
87. t IP is 192 168 10 26 If a different IP Address has been assigned to the printer make sure to enter the correct IP address A page similar to the right will appear 2 Click on the Wireless Ethernet Settings menu item on the left side of the screen Locate and set the following items Inthe Acquire Address Method section select the Use Static Addresses radio button Inthe Static IP Addresses section enter valid static IP addresses for Printer IP Address Printer Subnet Mask and Printer Gateway 3 Scroll down the page to Network Type select Ad hoc from the drop down box Appendix B Wireless and Wired LAN Setup 4 Inthe SSID field type the name of the SSID you wish to assign to the printer 5 Under the WIFI Security and Authentication set any security authentication settings necessary for your network ai Scroll down to the bottom of the page enter the password default is sysadm and click Apply 7 Click on the General Network Settings menu item on the left side of the screen Locate and set the following items 8 Inthe Network Interface select the Wireless Ethernet radio button 2 Scroll down to the bottom of the page enter the password default is sysadm and click Apply 10 Click on the Restore Defaults Restart menu item on the left side of the screen Be sure that Restart Printer is displayed in the Actio
88. tified start of print position to the right 0 99 99 inches without shifting the LABEL WIDTH termination point to the right where 00 00 in Is the default setting Chapter 4 Menu System 38 DISPLAYED ITEM ITEM DESCRI PTI ON PRESENT DISTANCE Sets the label stop position 0 4 00 inches past the start of print position upon output When subsequent label formats are received the printer will automatically back up the label to position it at the start of print position where Is the default setting v When set to 0 01 in NONE is assumed and a zero 0 positioning value will be used TOF PRECEDENCE Allows an override of label format data when the form length is exceeded where DISABLE Prints labels formats without TOF truncating ENABLE Ends the label at the next TOF truncating any print data that extends past this mark CUSTOM Changes the factory adjustment parameters to finely and independently ADJ USTMENTS compensate for slight mechanical differences sometimes evident when multiple printers share label formats These settings are also available to make special label formatting adjustments where DARKNESS Controls the strobe time 1 64 to establish the nominal HEAT setting for printhead specific thermal characteristics where Is the default setting CONTRAST Allows fine tuning 1 64 of the gray adjustment for print quality where Is the default setting ROW ADJUST Shifts the vert
89. tup Inthe Acquire Address Method section select the Use Static Addresses radio button Inthe Static IP Addresses section enter valid static IP addresses for Printer IP Address Printer Subnet Mask and Printer Gateway 3 Scroll down the page to Network Type select infrastructure from the drop down box 4 Inthe SSID field type the name of the SSID of your access point 5 Under the WIFI Security and Authentication set any security authentication settings necessary for your network 6 Scroll down to the bottom of the page enter the password default is sysadm and click Apply 7 Click on the General Network Settings menu item on the left side of the screen Locate and set the following items 8 Inthe Network Interface select the Wireless Ethernet radio button 9 Scroll down to the bottom of the page enter the password default is sysadm and click Apply 10 Click on the Restore Defaults Restart menu item on the left side of the screen Be sure that Restart Printer is displayed in the Action to Execute drop down box Enter the password at the top of the page default is sysadm and click Execute to restart the printer Appendix B Wireless and Wired LAN Setup 77 Once the printer has restarted the icon will be displayed Signifying that an IP address has been obtained Allow up to 90 seconds for the printer to retrieve an IP address
90. which lists the printer s network settings REPORT Chapter 4 Menu System 50 DISPLAYED ITEM ITEM DESCRIPTION WIRED Controls the communications settings for the wired Ethernet network interface ETHERNET IP Sets the address discovery method where DISCOVERY USE STATIC The stored static IP Subnet Mask and or Gateway Address will be used ADDRESSES address stored in the interface USE DHCP The card broadcasts over the network using DHCP protocol to receive addresses from the responsible server at startup Manual modifications to IP Address Subnet Mask or Gateway Address are not allowed and if no server is found the specified static value will be used Default Setting v A server assigned IP address takes precedence over any static IP USE BOOTP The card broadcasts over the network using BOOTP protocol to receive addresses from the responsible server at startup Manual modifications to IP Address Subnet Mask or Gateway Address are not allowed and if no server is found the specified static value will be used Default Setting v A server assigned IP address takes precedence over any static IP address stored in the interface MASK example 255 255 255 000 GATEWAY DUPLEX Specifies the transmission and speed of the wired Ethernet connection CAPABILITY Auto Negotiate default 100 BaseT Full Duplex 100 BaseT Half Duplex 10 BaseT Full Duplex or 10 BaseT Half Duplex P

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