CaseCracker User Manual
Contents
1. Recording Video a To begin recording click the Record button on the main window or select File gt Record New Session from the menu You will now be prompted to enter the following information about the session The Subject is the title given to the session The Incident is a customizable field and is typically the case number The Input field selects the room which will be recorded only an option if multiple inputs are configured The Interviewer is the owner of the recording This field defaults to the user that is currently logged into the system The Accessible By field determines who has access to the interview or session The session access can be set to private only accessible by the Interviewer all users accessible by every user or shared accessible by members of any one group NOTE Only the Interviewer can edit the above listed information after the interview has been recorded Fill in the requested information and click OK New Session 1 New Session Subject Hit and Run Witness Case Number 0033A W7 Input Room 1 v Interviewer joe Friday v Accessible by Detectives v Please confirm the time 15 29 21 on 03 12 13 ok X cancel b If configured a prompt may come up telling you to start an external DVD recorder Start the external DVD recorder if applicable and then click OK NOTE External DVD recorders are not supplied by Cardinal Peak but can be sourced elsewhere 20142. cD 1 33 2 paapvp saree aiaaas 26 osgo tesystem SO Data DVD 4 32 42 21 12 35 9660 filesystem tive oos24 gasi0 46 fatizticgson e drive 9 05 24 18 25 10 FAT32 filesystem drive 9 05 24 18 25 10 MPEG 4 files limited to 4 GB Monge 00524 igasi0 27 orc sfiestimiedto4 GR storage 9 05 24 18 25 10 MPEG 4 files limited to 4 GB NOTE Once exported the MPEG 4 file must be copied to your PC before it can be viewed in QuickTime or VLC Do not attempt to play the MPEG 4 file directly from a CD DVD or USB device as it will not play correctly d Export Audio Clip You can export an audio clip or the complete audio file in WAV format by selecting File gt Export Audio Clip from the Playback window This option is greyed out if you do not have permission to export data from this session The following dialog box appears vi File Export Frame Range File Export for Audio To 1 646 Last Frame Destination Burn to CD Burn to CD Burn to Data DVD Attach to Email Save to File Save to USB Device Upload to FTP Server Export to Evidence Manage blank CD in the drive Format WAV File X cancel 2014 Cardinal Peak LLC July 2014 Page 14 By default the entire session will be exported but you can change this by editing the Frame Range at the top of the window You can also select the destination Your destination selections may include some or all of the options listed above based o
3. Cardinal Peak LLC July 2014 Page 5 Start the DVD Recorder for Room 1 now then press OK to proceed ok You ll now see the play window as shown below This window is active during the entire time the recording is in progress John Doe in Room 1 Recording File Control Annotate Flags and Annotations Text CASECRACKER o U xX yy Cardinal Pea Rewind Record Pause FastFwd Close 8P gt jt o A ef Status Recording Interviewer Joe Friday Incident 4578 Date Jun 17 2014 Time 17 30 12 Frame 531 Along the bottom of the window you ll see the current status Recording the interviewer the incident or case number the current date and time and the current frame number Each frame of the video is assigned its own number so it can be searchable later As the recording is in progress you will see the frames advancing To change the volume click and drag in the blue triangular area in the bottom right corner of the toolbar To add a flag Fr A flag is a special bookmark in the video that allows you to jump easily to a point of interest after the fact To add a flag to the video click the button that looks like two flags on the bottom toolbar A flag entry will appear in the right hand column Flags can be added during recording from CaseCracker as described above during recording from the interview room via a wireless key fob optional during recording through the Live R
4. playback windows are open Export Video Clip You can export a video clip or an entire session in MPEG 4 format by selecting File gt Export Video Clip from the Playback window or by clicking the Export Video button in the toolbar These options are greyed out if you do not have permission to export data from this session The following dialog box appears File Export for MP4 Video File Destination Burn to CD Burn to Data DVD Attach to Email Save to File Save to USB Device Upload to FTP Server Export to Evidence Manage blank CD in the drive Format MPEG 4 X cancel 2014 Cardinal Peak LLC July 2014 Page 12 By default the entire session will be exported but you can change this by editing the Frame Range at the top of the window You can also select the destination Your destination selections may include some or all of the options listed above based on the export policy chosen by your department Insert the appropriate item CD DVD or USB device Then click OK to export 2014 Cardinal Peak LLC July 2014 Page 13 There are limits in the MPEG 4 video clip file size that can be stored on a CD DVD and USB device formatted with FAT32 The approximate maximum duration for each destination 1s Approx maximum Largest MPEG 4 duration Destination possible Reason H M S fil Best Good Quality Quality C D 1 33 12 7 14 58 700 MB Maximum size of CD
5. time and date of the interview CaseCracker Main Window Session Tools Help CASECRACKER by Cardinal Peak Incident Interviewer Start Time Northwest kidnapping 02010 1E Joe Friday 05 10 10 15 30 Smith Hit And Run 00334 W6 Sgt Jones 11 05 14 08 03 Local mall shooting 21019 AR Sgt Smith 07 11 14 13 50 Storage Remaining 0 TT 00s Record lay S Search All 2014 Cardinal Peak LLC July 2014 Page 3 a The red status bar gives you a gauge as to how much storage remains on the hard disk As the red bar decreases towards 0 the hard disk is being filled up b To get information about any particular session select it and then select Session gt Info The following dialog box will appear which gives information about the session my Session Info T Session Info Subject Case Number Interviewer Accessible by Start Time End Time Duration Scheduled Deletion Approximate Size Stored On DVDs Burned Watermark Type Session ID 4 Previewing Video John Doe 1234 Sgt Jones Detectives Tue Mar 12 2013 15 22 49 MDT Tue Mar 12 2013 15 23 44 MDT 00 00 55 H M S Wed Mar 13 2013 15 22 48 MDT 56 MB Local Disk 0 a To verify the audio and video are working select File gt Preview Video and Audio from the menu A window will appear showing the current video and audio NOTE The system is NOT recording in Preview mode 2014 Cardinal Peak LLC July 2014 Page 4 5
6. until it is manually deleted by turning off the Delete this session automatically checkbox c If you have been given delete permission you can delete a session manually from the main window by selecting the session and then selecting Session gt Delete Now from the menu 11 Validating Watermarks CaseCracker s watermarking feature verifies that the audio and video associated with a session have not been modified since recording a To validate an interview highlight the session and select Session gt Validate Watermarks The following window will appear 2014 Cardinal Peak LLC July 2014 Page 17 Watermark Validation Watermark Validation Session is valid Session fingerprint is Of bl b2 c7 S6 fe 2c 21 25 5 29 26 4d c4 39 23 12 fb 6e 57 Export to PDF Close The Export to PDF button will produce a PDF of the session fingerprint 12 System Alerts In case of a system event that needs user attention the CaseCracker Alert dialog will be displayed with information about the problem CaseCracker Alert vl CaseCracker Alert System Message J Dismiss There are two types of system alerts a RAID Alert In the unlikely event of a hard drive failure we ve added a special RAID monitoring function to alert the operator of a problem This feature is only available in some systems and typically means a replacement drive may be needed soon to prevent data loss You should c
7. CASECRACKER by Cardinal Peak CaseCracker User Manual For version 4 2 of CaseCracker Interview Management System last revised July 2014 Table of Contents 1 System Overview 1 2 Your Account Logging in and Logging out 1 3 Main Window 2 4 Previewing Video 3 5 Recording Video 4 6 Recording Two Rooms Simultaneously 7 7 Playing Back Video 8 8 Exporting 9 9 Searching Video 15 10 Deleting Video 16 11 Validating Watermarks 16 12 System Alerts 17 2014 Cardinal Peak LLC July 2014 Page 1 1 System Overview The CaseCracker Interview Management System is designed for the recording of law enforcement interviews It typically consists of an interview room containing a covert microphone and one or two covert or overt cameras Elsewhere in the building an interview monitoring station contains the CaseCracker workstation as pictured below Door The remainder of this document details the operation of the system from the perspective of a user of the system Administration tasks are covered in a separate document titled CaseCracker Administrator Manual 2 Your Account Logging in and Logging out a Logging in From the main screen select your name and then enter your password If there is a long list of users your name can be quickly found by beginning to type your name Your default password is welcome b Changing your password You may be prompted to change your password automatically howev
8. ations containing text confession Clear Form gt Search 38 cancel You can search based on the subject s name the case number the interviewer the time and annotations You can also search by selecting multiple criteria s in this window To turn on a search term click the corresponding box on the left hand side of the window b Search results are returned in the following window Search Results Sf Search Results Subject Interviewer Frame s 7 John Doe Sgt Jones 03 12 13 15 23 827 Change Search i Go To E Close 2014 Cardinal Peak LLC July 2014 Page 16 From here you can jump to a particular search result by double clicking on it or by selecting it and clicking the Go To button 10 Deleting Video a Your administrator will set up a retention policy for video and audio recordings on the system For example sessions may be kept for 90 days and then automatically deleted b If you have been given delete permission it is possible to override the automatic deletion for any particular session by selecting the session and then selecting Session gt Change Deletion Date from the main menu or by selecting File gt Change Deletion Date from within the playback window The following dialog box appears Session Deletion Minute 43 I Cancel From this dialog you can select a new date and time for the session to be automatically deleted You can also keep it
9. e text message click the button that looks like a pager The following dialog box will appear 2014 Cardinal Peak LLC July 2014 Page 7 Send Email _4 Send Email To 1234567890 mobile att net Subject ask question Message don t forget to ask how the dress got stained Attachments none Fl Send 38 Cancel 1 To swap camera views If picture in picture PIP swap is enabled by the administrator the images can be swapped during recording by clicking this button NOTE Picture in picture PIP and any PIP swaps become part of the recording and will be viewed in playback and on any export format such as DVDs burned from CaseCracker All export formats are outlined below in the Export section j To pause recording Depending on the policy set by your department you may or may not be able to pause during recording If you are allowed to pause recording the large Pause button will be enabled as it is on the picture on page 5 Clicking the pause button will cause recording to be temporarily suspended To resume recording after a pause press the large red Record button A special annotation will be added that indicates recording was paused k To stop recording When the interview is complete you can stop recording by clicking the blue Close button or by clicking the X in the upper right corner of the play window If applicable you will be reminded to remove the DVD from the external recorder and submit i
10. ectively c To Fast Forward or Rewind the video click the corresponding button To resume click the Play button There are three speeds of fast forward and rewind 3x 20x and 60x To advance to the next speed click the Fast Fwd or Rewind button multiple times d Single Step Mode eq gt tfr dfr When playback is paused you can advance forward or backward by 1 Frame or 1 Second by clicking the corresponding buttons in the lower toolbar Additionally you can advance slowly through the video by pressing and holding one of these buttons e Skipping by Annotation or Flag To jump immediately to a particular annotation or flag double click it in the right hand column To jump forward or backward to the next or previous annotation or flag click the next annotation or previous annotation buttons f Adding a new Annotation or Flag je You can add a new annotation or flag in the same manner as during the recording by clicking the corresponding button These buttons will be greyed out if you do not have permission to add annotations g Editing or Deleting an Annotation or Flag If you have been given the appropriate permission you can edit or delete an annotation or flag To do this select the annotation or flag in the area on the right and right click Select Edit or Delete as appropriate You can also access these functions from the menu bar at the top of the window via the Annotate men
11. emote Viewing feature and or while reviewing previously recorded material through the OnDemand feature enabled by Administrator and during the review process after 2014 Cardinal Peak LLC July 2014 Page 6 recording has stopped from the CaseCracker monitoring station and while the interview resides on the CaseCracker system To add an annotation An annotation is just like a flag but with the added power that you can type a sentence or phrase which is searchable later To add an annotation during recording click the button that looks like a pencil with a plus sign You ll see a dialog box that looks like this Enter Annotation Enter Text Annotation Start of confession Frame 1 364 ok The system remembers the frame that was active when you originally clicked the pencil button and this is the frame number that will be associated with the annotation Annotations can also be added during recording from CaseCracker during recording through the Live Remote Viewing feature and or while reviewing previously recorded material through the OnDemand feature enabled by Administrator and during the review process after recording has stopped from the CaseCracker monitoring station and while the interview resides on the CaseCracker system To send a text message a You can send a short text message to a pager or cell phone This might be useful for instance to remind the interviewer to ask a particular question To send th
12. er if you are not prompted to do so we still strongly encourage you to change your password You can change your password at any time by selecting Tools gt Set Password from the main menu 2014 Cardinal Peak LLC July 2014 Page 2 Set Password Ba Set Password Setting password for administrator Current password New password Confirm new password ok X cancel c Your permissions Depending on how your department sets policy you will have different permissions with regard to your interviews versus other people s interviews As an example you may be able to view and annotate your own interviews but not delete them while you may only be able to view but not annotate or delete other people s interviews d Logging out To Log out at any time either close the main window by clicking the X in the upper right hand corner or select File gt Exit and Log Off from the menu e Event logging Most actions performed on the system are stored in a permanent event log Entries in the event log cannot be deleted or altered by any user even an administrator You can see the contents of this event log at any time by selecting File gt View Event Log from the main window 3 Main Window The main window shows a list of all the recorded sessions that you have permission to view and search The list includes the session ID the subject the incident typically the case number the interviewer and the start
13. n the export policy chosen by your department Insert the appropriate item CD DVD or USB device Then click OK to export Export Annotations You can export all Annotations and Flags by selecting Annotate gt Export All Annotations This option is greyed out if you do not have permission to export data from this session The following dialog box will appear File Export for Annotation Report Burn to Data DVD Attach to Email Save to File Save to USB Device Upload to FTP Server blank CD in the drive Format Portable Document Format PDF v ok Select the destination Your destination selections may include some or all of the options listed above based on the export policy chosen by your department Insert the appropriate item CD DVD or USB device There is also a Format option to choose between a PDF or CSV file Then click OK to export 2014 Cardinal Peak LLC July 2014 Page 15 9 Searching Video a You can search all the video s on the system by clicking the Search All button on the main window or by selecting Session gt Search All from the main menu bar The following dialog box appears Search Window Searching all sessions yo Search Set your search criteria below Subject john Doe O Case Number O Interviewer Joe Friday Ea Between date time and date time O All annotations and flags O All flags O Time Annotation ae Only annot
14. ontact your system s Administrator immediately and provide the information displayed in the alert dialog You can press the Dismiss button to close the dialog The system will keep reminding you if this problem continues NOTE Failure to address this error could result in a loss of data b Low Battery Warning This alert indicates the laptop battery charge is getting low Please connect the laptop to the power outlet Press the Dismiss button to close the dialog 2014 Cardinal Peak LLC
15. started recording will be minimized to the tool bar b You may toggle between the two recording windows to monitor both rooms and add annotations and flags The recording window that is not in the foreground will be minimized on the toolbar Regardless of which room you are viewing both rooms are being recorded 7 Video Play Back To play back an already recorded session select it in the main window and then click the Play Selected button select Session gt Play from the menu or double click on the session The session comes up in the window below Initially it is paused on the first frame of the video John Doe Playing File Control Annotate Flags and Annotations Text FLAG added at 2009 06 17 17 33 28 by administrator FLAG added at 2009 06 17 17 33 28 by administrator FLAG added at 2009 06 17 17 33 29 by administrator Mentions where he bought the drugs Start of confession CASECRACKER gt i pb Xx Rewind Play Pause FastFwd Close ca dibra i M1 I tl oo GE a Status Paused Interviewer Joe Friday Incident 4578 Date Jun 17 2009 Time 17 29 55 Frame 1 a The Play and Pause buttons will begin and pause playback respectively 2014 Cardinal Peak LLC July 2014 Page 9 b You can use the slider bar just above the CaseCracker logo to rapidly access any point in the video Just drag the blue diamond on the slider bar to the left or right to rewind and fast forward resp
16. t as evidence l To view live or previously recorded interviews from your PC via OnDemand If you have network access and an administrator has enabled this feature instructions for setting up OnDemand on PC s can be found under the Help menu from the CaseCracker workstation under the Help Links that s accessible from your PC browser when typing in the IP address in your browser bar or on our website at www casecracker com under the resources tab 6 Recording Two Rooms Simultaneously If your system is configured with two video and audio inputs you have the option to record two interview rooms simultaneously 2014 Cardinal Peak LLC July 2014 Page 8 a To begin recording click the Record button on the main window or select File gt Record New Session from the menu You will now be prompted to enter the following information about the session subject incident this 1s a customizable field and is typically the case number input recording room only an option if multiple inputs are configured interviewer and what group the interview is accessible by Simultaneously you may start a 2 recording in Room 2 entering the session information as stated above NOTE The interviewer defaults to the currently logged in user but it is possible to change it in the case where you may be logged in performing a recording for someone else like a partner Fill in the requested information and click OK The previously
17. this clip Clip 1 Maximized video quality uses more disc space Reduced video quality uses less disc space Next Clip 4 Burn l 28 Cancel By default the entire session will be exported to DVD but you can change this by editing the Frame Range at the top of the window 2014 Cardinal Peak LLC July 2014 Page 11 Anything you type in the Description of this clip area will appear on the top level DVD menu that is visible when you play the DVD You can maximize the quality of the video which will consequently have a longer burn time Or you can maximize the DVD duration have a faster burn time which will consequently reduce the quality of the video Any sessions recorded at good quality will not have the options to maximize quality or duration You can burn up to 8 different clips onto one single DVD by clicking the Next Clip button Place a blank DVD R DVD RW DVD R or DVD RW in the DVD drive of the CaseCracker workstation and click Burn NOTE Burning a DVD takes approximately 4 the time of the length of the interview in other words a one hour interview will take approximately 15 minutes to burn Some CaseCracker configurations allow the burning of a DVD at the same time as recording or viewing a session In these instances the DVD burning process may take longer The fastest DVD burning performance is achieved when no sessions are being recorded or when no session
18. u h Closing the Playback Window To close the playback window click the blue X Close button or click the X in the upper right corner 8 Exporting a Image Snapshot You can export a still image by clicking on the button that looks like a camera or by selecting File gt Export Snapshot from the menu bar This button is greyed out if you do not have permission to export data from this session The following dialog box will appear 2014 Cardinal Peak LLC July 2014 Page 10 File Export for Snapshot Destination Burn to CD Bara p rica Burn to Data DVD Attach to Email Save to File Save to USB Device Upload to FTP Server blank CD in the drive Format JPEG y ok X cancel In this dialog box you can select either a JPEG or BMP format from the bottom dropdown menu You can also select the destination Your destination selections may include some or all of the options listed above based on the export policy chosen by your department Then click OK to export b Burn DVD If you have permission to export this session you can burn a DVD of some or all of the current session by clicking the DVD icon or by selecting File gt Burn DVD from the menu You can also access this function by selecting File gt Burn DVD in the menu of the main window The following dialog box appears Burn DVD EG Burn DVD Configuring Clip 1 Frame Range From f v To 1 646 x Description of
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