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EveryCloud Quick Start Guide

1. V Infomail Y Deliver V Whitelist Y Spam V Deliver V Whitelist m Deactivated v Virus v Deliver daily M T w T F s s L Content _ Deliver v v v v v v v v v All defined deli ti E le hourly 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 h D Email address for accumulative report g i m i g v v v v v v v v v v v v v v v v v v i EveryCloud Spam Report v Spam report email template Times _ Deactivated Save From here tick the spam report box to activate choose the settings you want as above and click on save at the bottom You can choose the emails you d like to show in the report the actions the user can take as well as select the deliver times you wish your users to receive the reports Need Help Setting Up Spam Reports Click here to email support EveryCloud Technologies www everycloudtech com Cf EveryCloud End User Quick Start Guide Y OUR SUEY ER JENN gt gt Sending us yeurinbeund emai gt gt Live traffic and maitegs gt gt Configuring spam reperts gt gt Setting up your outbound email gt gt Black White List Configuration gt gt Mail Footers gt gt Content Filter gt gt Compliance Filter gt gt Email Continuity gt gt Email Archiving 5 Setting Up Your Outbound Email If you send your organisations outbound emails via EveryCloud you ll get the same 90 day logs as you have for inbound filtering pl
2. Attention To ensure continuous communication with all email services OK shall be achieved 6 times 1 Enter your inbound mail servers IP Address or Host 2 Ensure that each line has a green OK against it If not Name and click on Check check your settings above Need Help Configuring Your Firewall Click here to email support EveryCloud Technologies www everycloudtech com Cf EveryCloud End User Quick Start Guide YOUR STEVE LN NG gt gt Sending us your inbound email gt gt Live traffic and mail logs gt gt Configuring spam reports gt gt Setting up your outbound email gt gt Black White List Configuration gt gt Mail Footers gt gt Content Filter gt gt Compliance Filter gt gt Email Continuity gt gt Email Archiving 2 Sending Us Your Inbound Email Ok so your firewall is locked down Now what Well now you need to change your MX records to point towards our service This will direct your email flow through our servers allowing us to filter out all the junk and deliver sparkling clean email to your users You ll need to change your MX Records via your domain host usually the guys you bought your domain name from to Priority 10 mx101 everycloudtech com Priority 20 mx102 everycloudtech com Priority 30 mx103 everycloudtech com Priority 40 mx104 everycloudtech com It ll only take a few minutes and we ve put together some handy instructions for the various domain hosts to guide
3. e g example domain com or whole domains e g domain com You can delete any previously entered address by highlighting the line and clicking on the Remove button eee x Sender User Whitelist User Blacklist Admin Whitelist Admin Blacklist Box for manual i i E a Individual user mre User address unput m User a a O v 0am x S C Save Users Black Whitelist View Admins Black Whitelist View Additionally you have the option to import existing black white lists which is detailed in this guide Need Help Setting Up Black Whitelists Click here to email support EveryCloud Technologies www everycloudtech com Cf EveryCloud End User Quick Start Guide YOUR SUEY ER CL oNNAMNEG A ee gt gt s5 j Serdheg yoh Hrbebhne ermcH gt gt Live cratic ogc pe llecs gt gt Gorgi sparmrepers ema gt gt Blaek Whitest Configuration gt gt Mail Footers gt gt Content Filter gt gt Compliance Filter gt gt Email Continuity gt gt Email Archiving 7 Mail Footers If you want to add an email footer or disclaimer to the bottom of all your outbound emails either HTML or Plain text footer then this is really easy to configure from within the control panel You can use HTML messages to advertise your service or mention recent awards you may have won or have been nominated for C N EveryCloud Workspace HORNETDRIVE Account Black Whitelist i Statistics Notification Servic
4. input from you to your computer to go to a certain website and download a Virus Malware EveryCloud to the rescue Using our content filter we will automatically block Macro enabled documents for you in the cloud so you don t need to worry about these types of Phishing and Virus emails The content filter can go even further we can block a whole range of file types should you wish for example if you don t want your staff receiving or sending MP3 MP4 or AVI files then you can simply manage this from within the control panel as per below We ll block any file type you tell us YOUR SILVER LINING Email Web filter LDAP connection Mitad Sinai il Search gt T Filtering Archiving Continuity Service Spam report Content filter Compliance Filter Encryption Mail Footer v amp demoreseller 61 V Content filter Group No Entries lv L Incoming Email Policy Outgoing E Mail Policy E ass cra size 1008 10000 kiooyte 20000 Kilobyte KB Action for forbidden attachments Cut the attachment and inform the receiver O Block Email o Forbid encrypted attachments e g encrypted PDF ZIP RAR 7z Forbidden attachments e g exe Forbidden attachments in archives e g exe _ Settings like above oe docmacro x executable x xismacro x Need Help Configuring Your Content Filter Click here to email support EveryCloud Technologies www everycloudtech com E
5. Cf EveryCloud End User Quick Start Guide Y OUR SUEY ER JENN A Message From The Founders Dear New User Thanks for choosing EveryCloud We understand it s not a simple decision to switch to a new provider and we are grateful that you re using Our service We won t take up much of your precious time before you jump into the guide but want to explain that we ve built this business based on great service and support so we try to put our money well time where our mouth is If during your trial of EveryCloud or once you re signed up you have any issues suggestions thoughts or would just like say hello then please just email us directly at graham oreilly everycloudtech com CEO or matt baker everycloudtech com COO It s always great to hear from you and we ll do our best to help Thanks for being part of the EveryCloud journey and helping us make email better Graham O Reilly amp Matt Baker EveryCloud Technologies Founders About This Guide You ve set up your account wonderful Now we need to guide you through the steps towards getting your organisation spam free and ensuring you receive the maximum value from our services Here we ll explain how to get your email flowing through our service with your firewall correctly configured turning on various features such as infomail filtering black and white listing content filtering and more Then we ll look at the additional services you can activate including Email Continuity
6. Filter Encryption Mail Footer amp everycloudtech com V Activate Compliance Filter Rule order y amp everycloudtech eu 4 Add Y Domains 2 a Active Direction Type Criterion Action Info id Delete journal everycloudtech eu M Advanced To journal everycloudtech Tag as Clean 99102 x gt User 1 v gt Advanced To everycloudtech eu Tag as Clean 100381 x I Forwards 10 Groups 0 Need Hel Filter sy ae Direction Type Field _ From _ To _ IP _ Hostname _ Subject _ Attachments _ Greater than Action Info Configuring Your Compliance Filter Click here to email su Web filter nection LDAP Incoming v Advanced v E Mail Header E Mail Body ort EveryCloud Technologies www everycloudtech com Cf EveryCloud End User Quick Start Guide YOUR STEVE LN NG gt gt i gt gt j gt gt H gt gt ky j Hter gt gt Compliance Filter gt gt Email Continuity gt gt Email Archiving Sendi inl eme gt gt BlacicUAtete List Costicurston gt gt Me lL sotess gt gt 10 Email Continuity You only realise how important something is to you when it s gone and that s the way it is with email Our email continuity service will provide your staff with the ability to still send and receive email even when your mail server is unavailable You only need to activate the service in the control panel and we ll do everything aut
7. a partr Chat Trenscrigt From GveryClouc Techn COPY INVOICE RE eVoice Voicemail Caliback 2033 K Page 1 of 1 pages 53 Display filter unan 1 of 1 pages 53 user wi user w l user w user wi noreason user wi scorewl2 If you can see lines of emails for today then congratulations you re live with EveryCloud As you can see here you now have 90 day logs of your businesses emails Here you can preview messages sort or filter by multiple headings and even export the data to csv files But most importantly we re now filtering your email for you and stopping any spam virus phishing or other malicious emails from reaching your mail server Just a note about user creation There s no need to import a list of your users into our control panel By default we ve set your relay check settings to SMTP which means we ll automatically create new users each 24 hour period when we see that at least more than 2 clean emails have been delivered to a mailbox indicating to us that this is a fully functioning mailbox You do also have the option to use Microsoft s directory LDAP to set up users or import a list or add them manually For more details on user creation click here Need Help with Logs or User Creation Click here to email support EveryCloud Technologies www everycloudtech com Cf EveryCloud End User Quick Start Guide Y OUR SUEY ER JENN gt gt Sending us yourinbeund emai gt g
8. and Email Archiving Please be aware that this guide is designed to walk you through the key steps and benefits of the service but there is a lot more functionality that isn t included If you have specific needs or questions you can just ask our support team on support everycloudtech com and they ll be happy to help We also have a more detailed user manual within the control panel that you can access by pressing the help button in the top left hand corner or you can watch a video overview of the control panel here We have included handy buttons at the bottom of each guide to ensure you are always only one click away from help if you have any questions please feel free to contact us as much as you need that s what we are here for Within this guide we ll walk you through Getting Set Up Key Functionality Add on Services 1 Getting your mail server locked down 3 Live traffic and mail logs 10 Email Continuity 2 Sending us your inbound email 4 Configuring spam reports 11 Email Archiving 5 Setting up your outbound email 6 Black White List Configuration 7 Mail Footers 8 Content Filter 9 Compliance Filter EveryCloud Technologies www everycloudtech com Cf EveryCloud End User Quick Start Guide Y OUR SUEY ER JENN Getting your mail server locked down gt gt Sending us your inbound email gt gt Live traffic and mail logs gt gt Configuring spam reports gt gt Setting up your outbound email gt gt Black White L
9. ch com all Type Destination TXT SPF TXT SPF ag v spf1 include spf every Create Record Set Name Type TXT Text Alias Yes No TTL Seconds 300 1m 5m th 4d Value v spf1 include spf everycloudtech com all A text record Enter multiple values on separate lines Enclose text in quotation marks Example Sample Text Entries Enclose entries in quotation marks Routing Policy Simple lt a gt Route 53 responds to queries based only on the values in this record Learn More Example Hosting Providers Control Panel Need Help Setting Up Outbound Sending Click here to email support EveryCloud Technologies www everycloudtech com Add Cf EveryCloud End User Quick Start Guide YOUR STEVE LN NG gt gt Sending us your inbound email gt gt Li j j gt gt Configuring spam reports gt gt j ema gt gt Black White List Configuration gt gt Mail Footers gt gt Content Filter gt gt Compliance Filter gt gt Email Continuity gt gt Email Archiving 6 Black White List Configuration You may wish to black block or whitelist allow certain senders or perhaps import a list of blocked allowed senders from a previous provider This can be done at the domain admin level for the whole domain or on behalf of individual users or at the individual user level via their own login Navigate to the Black Whitelist and use the sender box to manually add individual address
10. e YOUR SILVER LINING Serch gt Email Web filter LDAP connection v amp demoreseller 61 Filtering Archiving Continuity Service Spam report Content filter Compliance Filter Encryption Mail Footer v Active Group moms TE NN rote ran ex tf This e mail has been scanned for viruses by EveryCloud Technologies For more information visit http www everycloudtech com Exceptions emall domain com domain com Need Help Configuring Your Mail Footers Click here to email support EveryCloud Technologies www everycloudtech com Cf EveryCloud End User Quick Start Guide YOUR STEVE LN NG gt gt j j H gt gt li gt gt i gt gt j E mail Cont ema gt gt Black White List Configuration gt gt Maitfeeters gt gt Content Filter gt gt Compliance Filter gt gt Email Continuity gt gt Email Archiving 8 Content Filter OK so the bad guys have found a way to infect you with damaging viruses and malware and they can do this by sending you targeted emails that are perfectly harmless as there is no malware or virus in the email If they are perfectly harmless how can they hurt me We hear you ask What s in the email is a MS Office document could be doc or xls that contains a Macro basically a set of instructions to your computer to automatically follow the Macro has given these instructions which are carried out automatically by your machine with no
11. ears Archive duration EA 10 years Deactivation type v Add Archive durati Exception type Delete Need Help Activating Email Archiving Click here to email support EveryCloud Technologies www everycloudtech com
12. end Connector Smart Host You now need to make some changes on your exchange server to route your outbound email via us Click on your exchange version to view our guides for each Exchange 2013 Exchange 2007 2010 Exchange 2003 2000 3 Configure Your SPF Records Optional SPF TXT records are used to verify emails Because you ll now be routing your outbound email via EveryCloud to ensure that your outbound emails are verified successfully by the email recipient s servers you may need to adjust your SPF TXT record If you currently have a MS msxxxxxx TXT record in place you do not need to alter it as this is a Microsoft domain verification TXT record You will need to create an additional TXT record If you have an existing SPF TXT record in place and it is not a MS msxxxxxx TXT record you will need to add an additional include statement to your existing TXT SPF record to ensure that emails are accepted and received by recipients mail infrastructure performing an SPF lookup sender verification EveryCloud Technologies www everycloudtech com Cf EveryCloud YOUR SEY ER CINING Simply add an include statement into to your existing SPF record include spf everycloudtech com If you do not already have an SPF TXT record in place and you have the functionality to add one please use the following format Soft Fail Hard Fail Hostname v spf1 include spf everycloudtech com all v spf1 include spf everycloudte
13. ist Configuration gt gt Mail Footers gt gt Content Filter gt gt Compliance Filter gt gt Email Continuity gt gt Email Archiving 1 Getting Your Mail Server Locked Down Right Before we can start sending you your email traffic you will need to configure your firewall mail server properly so that it a accepts connections from our IP ranges allowing us to communicate with your servers and b doesn t allow connections from outside of our service allowing malicious email to bypass your MX records and our filtering entirely and in turn sending it directly to your mail server Please log into your firewall admin area or mail server s Receive Connector and configure it to accept SMTP connections on port 25 from EveryCloud Technologies IP ranges here Subnet IP Subnet Mask Net Mask IP Range 83 246 65 0 255 255 255 0 24 83 246 65 0 83 246 65 255 217 64 175 0 255 255 255 0 24 217 64 175 0 217 64 175 255 94 100 128 0 255 255 240 0 20 94 100 128 0 94 100 143 255 48 hours after you ve changed your MX records step 2 we then suggest you shut of your old providers ranges closing the firewall to only ours Once you ve made these changes you can use our firewall tester to make sure everything has been set up correctly Ever Cloud cloud security IP Range 1 OK Connection succesful YOUR SILVER LINING lcloud security IP Range 2 OK Connection succesful IP Hostname Internet OK Firewall successful activated Check
14. nd User Quick Start Guide Cf EveryCloud YOUR STEVE LN NG gt gt Black White List Conf gt gt Li gt gt MaitFesters gt gt gt gt gt gt j ema gt gt Hter gt gt Compliance Filter gt gt Email Continuity gt gt Email Archiving 9 Compliance Filter The compliance filter is an extremely powerful tool for the manipulation of both inbound and outbound email and it can bring you many benefits such as certain email addresses being BCC d on an email if it contains a keyword or trigger word For example the CEO might want to be copied in to any email that contains the trigger word Purchase Order and this compliance filter rule would then automatically BCC the CEO on every email that contained the words Purchase Order With great power comes great responsibility and this was never a truer saying than with the compliance filter as you could drastically alter the filtering and the protection we are giving you It is strongly recommended that you seek advice from our team of email experts before setting up or configuring compliance filter rules CA Every cie d Role everycloud default_partner v ou Workspace HORNETDRIVE Account Black Whitelist Statistics Notification Service COUE ATER LNIAE ver 5 33 02 Help Logout Search everycloud gt Email Web titer jal DOP connection v B everycloud 2 Filtering Archiving Continuity Service Spam report Content filter Compliance
15. nfomail 05 29 14 04 47 PM info sparkol com Sparkol Pro Account Deliver Spam 05 29 14 03 08 PM noreply sparkol com May offer save 220 on VideoScribe EveryCloud Technologies is the new name for Se in the i we are aei the same company giving the same excellent spam filtering service but we ve had a name change and a rebranding to create a bette In this list at will find emails that have been categorised by ae filters as since wate lasi Tapon If you want to forward a quarantined message to your sams please click on Deliver at hn beginning of ths ins Unintentionally arent spam emails will not affect filter settings You may view the status of all your emails online by et in to our control panel by clicking here this will take you to our website from the login button on the top right of the home a pioa please select EveryCloud Control Panel Kind EveryCoud fp a Spam Management Team 0844 887 200 EME support loudtech com Web www eve ouaaa com To activate the spam report navigate to the Management button on the top modules bar expand your domain in the list on the left hand side expand domains and click on your primary domain Then click on spam report from the tabs on the right Email Web filter LDAP connection Filtering Archiving Continuity Service Spam report Content filter Compliance Filter Encryption Mail Footer V Spam report a Shown emails in report User actions Times
16. omatically if we can t deliver emails to your mail server then we ll route all emails to either webmail or emergency POP IMAP accounts to keep your business running smoothly We are keeping a 90 day rolling archive of historical emails too so if your mail server is unavailable just log in to our web portal and send or receive email as normal and you can also release all your historical emails from our archives should you wish so you can continue to carry on working as normal Activating continuity service is easy One click and you re protected C N EveryCloud Workspace HORNETDRIVE Account Black Whitelist i Statistics Notification Service YOUR SILVER LINING Search Archiving g Spam report Content filter l Compliance Filter Encryption Mail Footer v amp cemoreselier 61 a uity Service stores clean Emails for 3 months optional additional charge Emails to the following user will be stored in an extra POP account if the target server is not reachable Send outgoing e mails to own mail server during server failure i All users Selected users only i13 mattbaker co uk Add Need Help Activating Email Continuity Click here to email support EveryCloud Technologies www everycloudtech com End Cf EveryCloud YOUR STEVE LN NG gt gt H gt gt Li User Quick Start Guide gt gt gt gt Sendi inl i E T conficuri l ema gt gt Black White List Configuration gt gt MaiHFeo
17. outbound email gt gt Black White List Configuration gt gt Mail Footers gt gt Content Filter gt gt Compliance Filter gt gt Email Continuity gt gt Email Archiving To check that your inbound email traffic is now being routed through our service just log into the control panel using the username and password we provided you in your welcome email Reset Incoming v Email direction Date From K Page Subject Auge wv SS WJ Tocay no reply whoson com LJ Yestercay no reply whosen com we Lj Lj LJ Lj moe wu 2 Gays ago no repiy whoson com no reply wheson com no reoly whoson com supcort Severvciouctech com no reply whoson com Select Subvort everycdiouctech com FUE BOIS no reply whosen com info info everydouctech com info evervciouctech com info evervciouctech com info everyciouctech com info evervciouctech com info evervciouctech com info evervciouctech com info evervcdiouctech com info evervciouctech com 26 08 2014 gillian ibbotson aincom co uk info everyciouctech com LJ 26 06 2014 wendy park everycouctech cor info everyciouctech com Export cev Chat Transcriot From EveryCloud Techn Chat Trenscrist From GveryCioud Techn Messace From WhosOn On Mosted11 Chat Transcrict From EveryCiouc Techn Chat Transcrict From GveryCloud Techn Form submission from Get a Quote wit Chat Transcrist From EveryCloud Techn Form submission from Become
18. t Live trafie andimaitegs gt gt Configuring spam reports gt gt Setting up your outbound email gt gt Black White List Configuration gt gt Mail Footers gt gt Content Filter gt gt Compliance Filter gt gt Email Continuity gt gt Email Archiving 4 Configuring Spam Reports Activating the spam report reduces the workload for IT administrators and gives value to the user by making them more self sufficient The spam report is an email that is sent to users to inform them of any emails that have been stopped on their behalf to give them additional control over the service It indicates why the email has stopped and allows the user to either deliver the email or whitelist and deliver it By whitelisting the email the user is confirming they are happy to receive emails in future from this sender without it being stopped by our filter e090 _EveryCloud Spam Report 05 29 2014 07 00 PM for graham oreilly everycloudtech com _ spamreport everycloudtech com to graham oreilly everycloudtech com 29 05 2014 19 02 from spamreport everycloudtech com EveryCloud Spam Report 05 29 2014 07 00 PM for graham oreilly everycloudtech com CN Every Cloud EveryCloud Spam Management Report from 05 29 2014 07 00 PM for graham oreilly everycloudtech com Deliver Type Date From Subject Deliver Whitelist Infomail 05 29 14 05 26 PM emailbulletin mail sinessforums co uk Network learn and grow at The Pitch boot camps Deliver Whitelist I
19. ters gt gt Gontent Fiter gt gt ComplianceFitter gt gt Emai Centinuity gt gt Email Archiving 11 Email Archiving There are many reasons that businesses today need email archiving whether its for compliance legal support or storage reasons having the data easy to hand and easily searchable is a must Activating Email Archiving in the control panel you are saving your company hundreds of man hours per year in terms of your IT staff running backups of email and the associated costs and hassles of managing that in house We are already filtering your emails in the cloud with us keeping a copy of the emails in our archive replicated over our data centres and giving you access to them in an easy to search easy to release format all from within the intuitive control panel not only are you protected from local storage issues but you save money too Click and activate now to start enjoying the benefits and advantages of Cloud Archiving LININ Email Web filter connection Search gt Continuity Service v amp demoreseller 61 a Filtering Archiving Spam report Content filter Compliance Filter Encry Archiving Audit access _ Allow users to mark their Emails as private Domain settings Choose domain test com au Domain mattbaker co uk emma baker co uk Exceptions Choose user group 13 mattbaker co uk User Group chive ain MO x 10 years Add Archive duration 10 years 10 y
20. us we ll filter your outbound emails for malicious content There are 3 steps you need to take to set this set up 1 Activate Outbound Sending and Add Your IP Address If you gave us your outbound IP address when you set up your account you can skip this step or double check using it You will need to configure the service to accept emails from the public facing IP address where we see connection attempts being sent from Navigate to the Management button on the top modules bar expand your domain in the list on the left hand side expand domains and click on your primary domain Then click on Filtering from the tabs on the right Emad Web filter LDAP connection S yecydioud 1 Filtering Archiveng Continuity Service Spam report Content filter Compliance Filter Encryption Mail Footer Filter type Destination gt Groves 1 IP Hostname POP3 IMAP IP Hostaame 198 25 66 3 10 Hosthnames Prio IP Hostname s Prio 2 2 3 25020 maili server tid 23 10 mail2 server tide20 V Outgoing relay Email traffic 198 25 566 3 V Bounce management recommended Relay check check recipient address recommended smTP O oae SHTP LDAP _ Control Panel C Deactivai ted Save Check the Outgoing relay Email traffic box enter the public facing IP address click Save and you re done I Please make sure you allow 45 minutes propagation into our system before moving to step two 2 Configure your S
21. you through it Just click your relevant domain host below Don t know your domain host No sweat use this super cool tool to find out who is hosting your DNS server Updating MX Records in Windows 2003 2008 Server Updating MX Records on a Host Using BIND and the Named Daemon Updating MX Records for Comodo DNS Updating MX Records for GoDaddy Updating MX Records for Enom Updating MX Records for Network Solutions Updating MX Records for Yahoo Small Business Updating MX Records for 1and1 Updating MX Records for 4D Web Hosting Updating MX Records for DNS Park Updating MX Records for DreamHost Updating MX Records for DynDNS Updating MX Records for IX Web Hosting Updating MX Records for No IP Updating MX Records in CPanel Oh and just so you re aware it may take up to 48 hours but can sometimes be almost instant for your MX record changes to take effect and therefore email to start flowing through our servers and the control panel But don t worry you won t lose any email during this time Please note If you are using Microsoft Office 365 or Google Apps click on the links to view our specific set up guides Need Help Changing Your MX Records Click here to email support EveryCloud Technologies www everycloudtech com UP Every Cloud YOURS TEVERTLCINING 3 Live Traffic and Mail Logs gt gt End User Quick Start Guide it gt gt Live traffic and mail logs gt gt Configuring spam reports gt gt Setting up your

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