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System Administrator`s Manual

1. Bl Q Display Screen displays day date and time or text Phrase Template indicates pre programmed phrases associated with phrase keys Delete Timer to erase stored alerts messages and reminders and to activate the elapsed timer Message Recall to view stored messages Alert Recall to view stored alerts Reminder Recall to view stored reminders Backspace to scroll backwards through text for editing purposes and to display customer service Print to selectively print messages Send to transmit communications Phrase Keys programmable keys used for one touch response to alerts messages and setting a status B Clear to return unit to idle mode date and time B Set Up for programming functions co located with the comma period key B Next Person for multiple addressing co located with the key Reminder Enter to program reminders D Alert Enter to initiate custom alerts B Message Enter to initiate custom messages Version 2 0 Unit Overview 1 7 Panel amp Wallmount Model 702 Panel F v CT LINE eh HAVE THEM ri GET GIVE CALL INEED BE RIGHT COME QUT OF CALLBACKJ BACK CALL TO ME TO TALK THERE IN OFFICE J ei THANK WHICH You REF TO No PAGING SEND IN YoU LINE HANDLE WHAT INTEREST THEM IN MEETING
2. Amtel Systems Corporation Direct Line ILL CALL WHICH come SEND rit BE TAKE NO BACK LINE IN CALL TO THERE MESSAGE YOU NEED TO wen HANDLE Tark PAGING DECH A A Gum GA vo Y ut ad K Horo yes BKSP PRINT Display Screen displays day date and time or text Phrase Buttons to activate pre programmed phrases to respond to or initiate communications Delete Button to erase stored alerts and messages Clear Button returns unit to idle mode Recall Message Recall Alert to view stored messages and alerts Q Choice 1 Choice 2 Buttons to change text in pre programmed phrases Backspace to activate the elapsed timer and to scroll backwards through messages during message recall Q Print to activate the event timer and for printing selected messages Send Send as Alert to transmit phrases as alerts 9 Send as Message to transmit phrases as messages 1 8 Unit Overview Version 2 0 Wiring Connections to Units E E KI H E v o Ad T Model 701 Keyboard amp Model 702 Panel Rear View IIIIIIIIIIIIIIIIIIIIIIIIIIDIIIIII v ES Es E e mm 44 Model 706 Wallmount Unit Bottom View Speaker Jack attach point for auxiliary speaker I O Port input output port Q Printer Port attach point for optional printer or CDD Power I
3. 3 17 DENTEN cbr toh wattie alameda dhs oh 1 8 receipt print tree deena 3 15 remote ACCESS oe vac hs area Ge EE 3 24 RESETTING teh lel E oS 3 18 Screen exercise Lac ease ek 3 21 setup password changing 3 24 setup password locally 3 22 Index 2 System Administrator s Manual setup password remotely 3 22 special function 3 22 time keeping s susce eme 3 18 ZONC unc gite cue ea Qa Oa gs 3 21 password definition s US PERO 1 12 printers keyboard auto print 1c vr Deke ee A i 3 2 formfeed length 3 3 receipt print 3 2 panel auto print cs Sra ee ewe oats 3 15 formfeed length 3 16 receipt print 3 15 printer porba sia dore at 1 12 problem solving 6 1 R reset unit keyboard dnit a e aE 3 5 panel or wallmount 3 18 S status customize keyboard 4 10 customize panel or wallmount 4 10 definition cr re eren R ey 1 12 system administrator 1 1 definition be ciel eb 1 12 T time keeper definition gra tee aes ees as 1 13 keyboard fo c Lcid us 3 12 timer definition ee Sent e moe 1 13 keyboard 2 ate fa Meee chances 3 5 panel or wallmount 3 18 Ww WINE ione ye Po ek 4 5 1 wiring connections 1 9 Version 2 0 FCC NOTICE AMTEL DIRECT LINE MODELS DL701 DL702 amp DL706 This equipment has been teste
4. E 2 a Press the BACKSPACE to desired setting Press SEND to save the setting s OR to continue go to step 13 in the manual e Version 2 0 0600 ADDENDUM TO SYSTEM ADMINISTRATOR S MANUAL 3 8a i Panel or Wallmount unit programming new features Note these features belong on page 3 17 of the System Administrator s Manual after MESSAGE RECALL ORDER before ALERT RENOTICE SET GLOBAL ALERT BYPASS OPTIONS ON OFF Factory default is OFF On When any Amtel unit on the network replies to a global alert all other Amtel units set to On will return to idle mode or display the next new alert When set to On and a global alert is received if it does not apply to you you can ignore it and let it time out or press CLEAR to remove it from your unit Pressing CLEAR will have no effect on other Amtel units Off When any Amtel unit on the network replies to a global alert only the responding unit will clear and return to idle mode The global alert will remain on all other Amtel units set to Off or On until the alert times out before returning to idle mode a To begin from idle mode Press and hold DELETE and CHOICE 1 v The screen displays SET DISPLAY BRIGHTNESS b Press the CHOICE 2 v until the screen displays SET GLOBAL ALERT BYPASS OFF c Press CHOICE 1 or v to desired setting d Press SEND to save the setting s OR to continue go to step f SET ALERT MESSAGE BEEPS
5. CHOICE 1 or v to enter the starting time CHOICE 2 v to move to the 2 4 set of numbers CHOICE 1 or v to enter the duration of the exercise 14 Press SEND SEND AS ALERT to save setting s OR to continue go to step 16 SPECIAL FUNCTION This feature is for technical troubleshooting and is used by qualified Amtel techni cians Factory default is NONE 15 To begin from idle mode Press and hold DELETE and CHOICE 2 While holding these down press CHOICE 1 v If screen displays ENTER PASSWORD ENTER THE SETUP PASSWORD AND PRESS SEND Screen displays SET COPIfI NETUDRH 16 Press CHOICE 2 v until the screen displays SET SPECIAL FUNCTIGN NONE 17 Press SEND SEND AS ALERT to save setting s OR to continue go to step 19 SETUP PASSWORD FOR LOCAL PROGRAMMING This function is used to security protect the Delete Choice Two Up Choice One Down programming string and the address es of the unit s you are programming The setup password is four 4 characters in length and it is made up of a combination of letters and or numerals tis easier to program a setup password from a keyboard for all units It is recommended that the same setup password be used throughout the network However a unique setup password can be assigned to a unit A keyboard unit can program a setup password locally or remotely individually or by groups using the NEXT PERSON key or globally using the address All p
6. SELECT SET UP d Version 2 0 Programming a User Directory 2 3 2 Press the number 4 key If the screen displays ENTER PASSWORD enter the setup password and press SEND SEND AS ALERT The screen displays SET DIRECTORY FUR PP 3 Enter the address es of the unit s to be programmed Note Program groups using the NEXT PERSON key or all units using the global ad dress 4 Press SEND The screen displays DIRECTORY PP 5 Enter the first address of the user directory 6 Continue entering addresses of additional units separating each address by pressing the NEXT PERSON key until all addresses are entered maximum of 20 addresses 7 Press SEND to save the user directory entries EXAMPLE The Screen below shows the programming of three addresses FD R1 and R2 before pressing the SEND key FD RVWRe Note After entering a user directory it is a good idea to check to be sure the directory was entered as desired At the unit programmed to view the user directory list repeat edly press a phrase button The user directory addresses will be displayed to the left of the phrase Modifying a user directory for a panel unit or wallmount unit from a keyboard Before modifying the user directory it is recommended to record the list before mak ing changes Refer to the User Directory Worksheet 1 Ifthe user directory is to be modified from a keyboard the list must be completel
7. refer to Time Keeping section Additional Programming All other programming has been set at the factory You may wish to reprogram some of the settings now or to wait and do this at some point in the future 1 14 Initial Set Up Version 2 0 Addressing Assigning an Address to a Unit For proper operation each unit must be assigned an address The address identifies an Amtel unit Like an extension number on the phone Each Amtel unit must be assigned a unique 2 character address a combination of letters A through Z and or numerals through 9 pp 3 Ki 9 i 9 v lt Addresses are usually assigned and maintained by the System Administrator Addresses can be protected from change by entering a setup password Note The unit address can be the user 5 initials or the location of the unit Note If there is more than one unit with the same address communication delivery can be unreliable Figure 2 1 This diagram displays in a series of steps how to customize the addresses on an Amtel Unit Keyboard Assign a unique address for the unit Y Assign the initial address for all keys N Remotely for other units y Assign the initial address for individual keys Locally at the unit Remotely Locally at the unit for other units Panel and Wallmount Assign a unique address for the unit Enter a user directory Locally at the unit Remotely from a key
8. 20 Press the SPACEBAR until the screen displays SET SETUP PASSUEGRD PPP Pe 21 Enter the four digit password 22 Press SEND to save all setting s YOU HAVE NOW REACHED THE END OF ALL PROGRAMMING STEPS IN THE A H BACKSPACE STRING 3 10 Programming the Keyboard Unit Version 2 0 Changing a Setup Password at an Individual Unit 1 Press SET UP Press and hold A and H and press BACKSPACE Enter the setup password and press SEND The screen displays SET COPIfi NETUDRK 2 Press the SPACEBAR until the screen displays SET SETUP PASSWERD PP pp 3 Enter the new four digit password 4 Press SEND to save the new password Programming a Setup Password Remotely Note 9999 disables the setup password To program units remotely the unit being programmed must have the remote access setting set to Program in order to accept the setup password Note If setting globally all units will receive the password setting except for the key board you are using To assign this unit a setup password repeat procedures 1 5 bo A E E S E 2 amp Press SET UP Then press 1 The screen displays SET SPECIAL FUNCTION FOR P 2 To program all units enter the global address To program multiple units up to 20 use the NEXT PERSON key between addresses To program groups use a group address To program a single unit use the unit s address 3 Press SEND The screen is blank 4 Enter the command
9. Default Event Timer Resetting a Unit Comm Network Zone Computer Input Screen Exerciser Special Function Setup Password Y Remote Access Beeper Volume Beeper Tone Time Keeping e LL Le Date amp Time ee eee eee a Initial Address ee Mass dE s paa Text Fragment Lists v v Phrases Oydd ovy eJ cur Emergency Alerts v v v v Emergency Phrase v v v T1 v Status Y Y Y Y Note The functions that are marked with a V in the is programmed remotely from a Keyboard grid are easier to perform from a keyboard unit Version 2 0 Programming Overview 1 5 The Amtel Direct Line system configuration may be designed using a combination of our four models keyboard panel wallmount and printer Each unit is a powerful tool for controlling incoming calls handling visitors and keeping everyone informed Every system must have at least one keyboard unit for programming functions and it features a full size keyboard for ease of typing A panel or wallmount unit offers a touch keypad with programmed phrases eliminating the need to type An optional printer can also be used with the Amtel Direct Line system 1 6 Unit Overview Version 2 0 Keyboard E E KI H E v o Ad T Model 701 Keyboard WED JANI c03 S 00 AN CT LINE Pron Po Fu Pie P Pe Pe as P Pe Pe amp Pe 4 2 Pin Vix e dCi ded Pos Ps e ESTEE o Laj ERJ Tyu oP e T ele ESI LAST
10. E v E v D Ae Ad E T This manual provides step by step procedures to configure program and maintain an Amtel network It is intended primarily for the SYSTEM ADMINISTRATOR the person who will coordinate the initial set up and programming of units on an Amtel network The manual is divided into sections each section describes programming functions at individual units and programming functions from a remote keyboard Worksheets which can be used for the recommended planning documentation Amtel unit set up and programming functions are provided at the back of this manual Section 1 Introduction Section 2 Addressing Section 3 Programming a Keyboard Panel or Wallmount Unit Section 4 Customizing a Keyboard Panel or Wallmount Unit Section 5 Installation Information Section 6 Problem Solving and Error Messages Section 7 Templates and Worksheets Format The text for this manual is formatted in the following manner BOLD CAPITALIZED words denote buttons and keys on the units A box with text in this form represents the display screen of a unit along with the associated text TEXT SHOUN DURING PROCEDURE CAUTION NOTES will be in dash line boxes Version 2 0 Using This Manual 1 1 A Word from Amtel Please READ This one page introduction is the beginning of a long term partnership A word about alerts and messages And almost forgot reminders Amtel communicates with words We ma
11. Enter the e 1 set of numbers to set the seconds the alert will be displayed 1 99 And set of numbers to set the number of times an alert will appear 1 99 3 set of numbers to set the number of appearances of an alert before a renotice beep 0 99 31 Press SEND to save the setting s OR to continue go to step 33 DEFAULT EVENT TIME The event timer counts from a pre set time down to zero The value set here will be the default initial time displayed when the event timer key is pressed The default event time can be modified by the user as necessary Refer to Modifying Event Time in the User Manual OPTIONS 0 99 minutes 01 59 seconds Factory default is 00 30 where bo A E E S E 2 amp represents the minutes 3 represents the seconds 32 To begin from idle mode Press SET UP Press BACKSPACE The screen displays SET GISPLAY BRIGHTNESS 33 Press the SPACEBAR until the screen displays SET DEFAULT EVENT TIME 88 38 34 Enter the number of minutes and seconds 35 Press SEND to save the setting s OR to continue go to step 37 RESETTING A KEYBOARD UNIT Note This procedure is not a normal programming step and should not be imple mented except under the circumstances mentioned below Unless you intend to reset the unit press SEND to save the settings made to this point and exit this programming string A unit can be reset when a new person is assigned to a p
12. Press CLEAR to save the current displayed address OR go to step 4 to continue and change the address 4 Enter the new address 5 Press SEND to save the address Viewing changing the assigned panel unit or wallmount unit address 1 Press and hold CLEAR and CHOICE 1 v If the screen displays ENTER PASSWORD enter the setup password and press SEND SEND AS ALERT Screen displays the current address SET ADDRESS AA 2 Press CLEAR to save the current displayed address 3 OR to change the assigned address enter the new address Press CHOICE 1 or v to assign the 1 character CHOICE 2 v to move to the next space CHOICE 1 or v to assign the 2 character 4 Press SEND SEND AS ALERT to save the address 2 2 Assigning an Address to a Unit Version 2 0 Programming a User Directory A user directory is a programmed address list of other Amtel units on the network Only a panel unit or wallmount unit use a user directory norder for a panel unit or wallmount unit to communicate with other units it must be programmed with a user directory The user directory begins the second time a phrase button is pressed When assigning addresses for a user directory it is recommended you use Worksheet 1 in the back of this manual The user directory pp 3 Ki H i 3 v lt Should contain the addresses of the units with which it will communicate The addresses should be listed in pri
13. Press SEND SEND AS ALERT The screen displays SET LIST ENTRY 1 AA AA is the first address in our example list 4 Press CHOICE 2 v repeatedly until the screen displays the desired entry Press CLEAR to exit without making changes OR CA 6 Press CHOICE 1 or v to assign the 1 character CHOICE 2 v to move to the next space CHOICE 1 or v to assign the 2 1 character 7 Press CHOICE 2 v to enter any additional addresses 8 When all entries have been entered press SEND SEND AS ALERT The unit saves the changes made to the distribution list The screen displays SET DISTRIBUTION LIST a with the current programmed list number flashing to allow initializing of another list To continue modifying distribution lists 9 Press CHOICE 1 to the desired list number 10 Follow steps 3 through 8 to continue 11 Press CLEAR when finished to end the process Programming an Initial Address Programming an initial address for all units from a remote keyboard unit The initial address is the first address to appear when a phrase button key is pressed or on a keyboard when the ALERT ENTER MESSAGE ENTER or REMINDER ENTER key 1s pressed Note The factory default is Z Z The initial address can be the same for all buttons keys for a unit orindividual buttons keys can be assigned a different initial address Note It is recommended that the unit S initial address be set before programming in dividual
14. received Check the communication mode and zone settings Check the connection of data cord to the back of unit and wall jack A flashing number indicates at least one new message has been received and not reviewed The number indicates how many messages are stored Flashing number on the right side of display Sometimes a unit will stop communicating after being moved from one location to another If the unit is not working at the new location 1 Check the mode of communication fastwire hardwire 2 Same zone as other units on the network 3 Are hardwire cords plugged in properly Make sure the hardwire cable is plugged securely into the I O port and in turn plugged into the proper Amtel dedicated RJ 11 jack 4 Try swapping this unit with another working unit If another unit still is not able to establish communication at your location you will need to have the vendor that did your hardwiring Unit has stopped check the network wiring communicating 5 Ifall units stop communicating check to see if any electrical or telephone work has been done in your building You may need to have the vendor that did the hardwiring check the network wiring Electrical or telephone workers can interrupt the Amtel network 6 Sometimes you can re establish communication by simply unplugging and re plugging the unit similar to rebooting a computer a Check the data jack in the back of the Amtel b Check the power c
15. setup password and press SEND The screen displays SET DISTRIBUTION LIST NEW 3 Press SEND The screen displays SET DISTRIBUTION LIST FOR P 4 Enter the address es of the unit s to be programmed with the new lists 5 Press SEND The screen displays LIST NUMBER 8 2 6 Programming a Group Address Version 2 0 6 Enter the number of the list to be programmed and press SEND The screen displays LIST ADDRESSES PP 7 Enter the addresses contained in the distribution list separating each by pressing the NEXT PERSON key 8 Press SEND The unit sends the distribution list to the receiving units and the screen displays LIST NUMBER with the current programmed list number flashing to allow initializing of another list To continue adding distribution lists pp 3 E H i 9 3 lt 9 Follows steps 6 through 8 until all lists are entered 10 Press CLEAR when finished to end the process To view or modify a distribution list for a keyboard unit All units allow editing of their own distribution lists This process may also be used to initialize the lists To modify a panel or wallmount distribution list from a keyboard the list must be re entered Note To delete an address from a distribution list go to the address to be changed and en ter the new address or to delete an address For example if the list is AA BB CC and BB is to be delet
16. should be entered in the order the user will scroll through them are identified by the flashing text in a phrase Version 2 0 Customizing Text Fragments and Phrases 4 1 Text Fragment Lists each unit can have its own set of lists are numbered 9 can contain up to ten programmed text fragment entries 1 Press SET UP The screen displays SELECT SET UP d 2 Press the 1 key The screen displays SET SPECIAL FUNCTION FOR da 3 Enter the address es of the unit s to be programmed To program more than one unit type the address of the first unit followed by pressing the NEXT PERSON key Continue typing addresses of additional units separating each address by pressing NEXT PERSON or program all units using the global address of 4 Press SEND The display will be blank with a flashing cursor 5 Enter the command code 04 6 Enter the text fragment list number to be programmed through 9 7 Enter the first text fragment followed immediately by an asterisk SHIFT and number 8 key Maximum number of characters for a text fragment is 12 including spaces 8 Enter the second text fragment followed immediately by an asterisk Enter each additional text fragment separating each with an asterisk You may enter a maximum of ten 10 text fragments See fig 4 1 9 Press SEND to save all settings EXAMPLE Fig 4 1 shows an example to program a text fragment list For purpo
17. Address To Be Sent To 5 Enter the phrase label The wallmount label is limited to 2 lines of 8 spaces each 6 Enter the desired text of the phrase Where text fragments are to be displayed enter the phrase list number and the text fragment number Address Button List Number Entry Number Default Phrase Button To Be Sent To Label Phrases are limited to 29 spaces including list entries 1 ZZ ILL CALL BACK list entry 1 I LL CALL BACK IN 10 MINUTES 2 ZL WHICH LINE WHICH LINE IS THE CALL ON 3 ZZ COME IN COME IN PLEASE 4 ZZ SEND CALL TO list 1 entry SEND CALL TO MY OFFICE 5 ZZ ILL BE THERE list entry 1 I LL BE THERE IN 10 MIN 6 ZZ NEED list 2 entry I NEED FILE 7 zz YOU HANDLE YOU HANDLE IT PLEASE 8 zz NEED TO TALK NEED TO TALK WHEN FREE 9 Tu PAGING list 3 entry PAGING ASSISTANT status IN MEETING IN MEETING Version 2 0 Worksheets Worksheets EI om E m D S 7 Panel Factory Default Phrases The panel unit has 21 programmable buttons Buttons are able to be programmed with a unique initial address and phrase The phrase may include one or two text frag ments or none at all The default phrases which contain text fragments are shown below with the text frag ments in italics and the fragment list number and entry n
18. Display has asterisks and s flashing Display shows day with a timer running in parentheses followed by the time Time date incorrect Time date erratic Beeper volume is too low No beeper noise Solution Check that the individual power supply is plugged into an electrical outlet OR Check the Group Power Supply is plugged into the electrical outlet and check if that outlet has power Check that power cord is properly connected to the back of the unit Check that the electrical outlet has power Check the screen brightness setting The Screen Exerciser is activated Re program setting to activate after office hours The elapsed timer is running For a keyboard press the TIMER key then CLEAR For a panel wallmount unit press the TIMER button then CLEAR At a keyboard unit re enter correct time date at the central timekeeper unit Refer to the Time Keeping section More than one keyboard is set to be the central timekeeper Identify which unit is to be the one central find the other unit s set to central and set their timekeeper status on auto or local Refer to the Time Keeping section Check beeper volume setting Version 2 0 Problem Solving Situation Solution Incorrect initial address displayed when phrase button key is pressed Check the address of the receiving unit l Check that 2 units do not have the same address Messages alerts not being ALT
19. It may be useful at times to have a hard copy of the messages you send from your Am tel unit to keep as a phone log of calls or messages you have sent to other units OPTIONS ON OFF Factory default is OFF 12 To begin from idle mode Press and hold DELETE and CHOICE 1 v The screen displays SET DISPLAY BRIGHTNESS 13 Press CHOICE 2 v until the screen displays SET RECEIPT PRINT OFF 14 Press CHOICE 1 or v to the desired setting 15 Press SEND SEND AS ALERT to save setting s or to continue go to step 17 FORMFEED LENGTH Note This procedure applies only if a printer is connected to the panel unit or wall mount unit you are programming This function determines the number of blank lines inserted at the end of printing a message in order to adjust the paper to fit different printers OPTIONS 1 through 20 lines Factory default is 3 16 To begin from idle mode Press and hold DELETE and CHOICE 1 v The screen displays SET DISPLAY BRIGHTNESS 17 Press CHOICE 2 v until the screen displays SET FORMFEEG LENGTH 3 18 Press CHOICE 1 or v to the desired setting 19 Press SEND SEND AS ALERT to save setting s OR to continue go to step 21 CDD DURATION Note This procedure applies only if a CDD is connected to the panel unit or wall mount unit you are programming When a CDD device is connected to an Amtel unit it will cause an external electrical device such as a lamp to flash when
20. Note While the screen exerciser is activated the unit will still function normally Sending or receiving a communication will suspend the screen exerciser for one minute and then re activate Factory default is 12 AM O1 HRS where 12 AM refers to the time the exercise will begin OI HRS refers to the duration of the exercise 12 To begin from idle mode Press SET UP Press and hold A and H and press BACKSPACE If the screen displays ENTER PASSWORD enter the setup password and press SEND The screen displays SET COPIfI NETUDRH 3 8 Programming the Keyboard Unit Version 2 0 13 Press the SPACEBAR until the screen displays SET SCREEN EXERCISE i2 AM I HRS 14 Enter the starting time indicating AM or PM and the duration of the exercise 15 Press SEND to save the setting s OR to continue go to step 17 SPECIAL FUNCTION This feature is for technical troubleshooting and is used by qualified Amtel techni cians Factory default is NONE 16 To begin from idle mode Press SET UP Press and hold A and H and press BACKSPACE If the screen displays ENTER PASSWORD enter the setup password and press SEND The screen displays SET COMM NETUGRK 17 Press the SPACEBAR until the screen displays SET SPECIAL FUNCTION NONE 18 Press SEND to save the setting s OR to continue go to step 20 SETUP PASSWORD This function is used to security protect the 22 programming steps of the A H Back space programming s
21. This function determines the number of beeps to announce an alert and or a message The user may choose to have an alert announced with 3 beeps and a message with one be 14 E E S E g beep or vice versa OPTIONS 1 3 OR 3 1 Factory default is 1 3 To begin from idle mode Press and hold DELETE and CHOICE 1 v The screen displays SET DISPLAY BRIGHTNESS f Press the CHOICE 2 v until the screen displays SET RLERT RIESSRGE BEEPS 1 3 e g Press CHOICE 1 or v to desired setting h Press SEND to save the setting s OR to continue go to step 29 in the manual Version 2 0 0600 ADDENDUM TO SYSTEM ADMINISTRATOR S MANUAL 3 17a Ji Panel or Wallmount unit programming new features Note these features belong on page 3 17 of the System Administrator s Manual after MESSAGE RECALL ORDER before ALERT RENOTICE SET EMERGENCY ALERT OPTIONS ON OFF Factory default is ON e On all Amtel units set to On are capable of receiving and sending an emergency alert code blue Off an Amtel unit can be programmed not to receive an emergency alert This unit would still be capable of sending an emergency alert a To begin from idle mode Press and hold DELETE and CHOICE 2 While holding these down press CHOICE 1 v If the screen displays ENTER PASSWORD enter the setup password and press SEND The screen displays SET LORI NETUDRK b Press CHOICE 2 v until the screen displays
22. addresses network have the same address as the sending unit the reply may be rejected Note Each unit on a network must have a unique address UNIT ERROR The unit s memory Call customer service to arrange for SEE USER data file has been the unit to be sent in for repairs GUIDE corrupted Note For further assistance or to arrange for the unit to be returned for repairs please contact your local authorized Amtel dealer or Amtel Systems Corporation Version 2 0 Error Messages 6 5 This page intentionally left blank Error Messages Version 2 0 Templates and Worksheets Programming Templates Panel Programming Template This template illustrates the numeric assignment for each phrase button on the phrase pad of a panel unit The numeric assignments are used when programming phrases emergency alerts or a status For example TAKE MESSAGE phrase button is number 5 6 I 8 H F Y J Z HAVE THEM I LL GET GIVE CALL I NEED BE RIGHT COME OUT OF CALL BACK BACK CALL TO ME TO TALK THERE IN OFFICE THANK WHICH YOU REF TO NO PAGING SEND IN YOU LINE HANDLE WHAT INTEREST THEM IN MEETING Q 0 9 3 T A U X 5 7 4 2 1 TAKE I LL CALL HOLD MESSAGE BACK WAIT YES OK BKSP RECALL RECALL SEND AS MESSAGE ALERT MESSAGE CHOICE 1 CHOICE 2 TIMER SEND AS PRINT Wallmount Phrase Button Template This template illustrates the numeric assignment for each phrase button on the phrase pad of a wa
23. beginning with list O Text fragments are limited to 12 characters including any spaces 4 For each phrase button enter the initial address in the space marked Address To Be Sent To 5 Enter the phrase label The wallmount label is limited to 2 lines of 8 spaces each 6 Enter the desired text of the phrase Where text fragments are to be displayed enter the phrase list number and the text fragment number Contact Amtel or your authorized dealer to obtain a custom slide card for wallmount units only 7 4 Worksheets Version 2 0 Panel or Wallmount Factory Default Programming The following worksheet has been completed for a wal mount unit using the factory default phrases button labels and addresses Text Fragment Lists Instructions List List 1 List 2 List 3 IN 5 FIN AY OFFICE FILE ASSISTANT 1 Enter the unit address IN 10 MIN ASSTS DESK COFFEE OFE NGR 2 Enter the user directory 2 In 15 PIN RECEPTION ASSISTANT ACCOUNTANT 3 Enter the text 3 IN 30 NIN SERVICE DICTATION SERVICE fragment lists IN 1 HOUR ACCOUNTING beginning with list Text fragments are RECEPTIONIST TONORROY limited to 12 NEXT WEEK characters including any spaces 4 For each phrase button enter the initial alert address in the space marked
24. code 2049 and the 4 character password For this example the password ABCD is used eausnBcn 5 Press SEND to assign the setup password to the unit s listed above Personal Preferences REMOTE ACCESS Remote access is a network and or personal preference setting regarding access to this unit OPTIONS NONE PROGRAM RECALL Factory default is PROGRAM None Secures a unit from remote access This restricts any other unit from recalling messages or remotely programming a unit Program Allows an Amtel to be programmed from a remote keyboard unit Recall Allows messages to be recalled from a remote keyboard unit Note Messages can be protected from being recalled by setting an individual pass word at your unit Refer to the Individual Password section in User Manual Programming the Keyboard Unit 3 11 Version 2 0 1 Press SET UP The screen displays SELECT SET UP d 2 Press the 8 key The screen displays the current setting SET REMOTE ACCESS PROGRRIPI 3 Press the 8 key repeatedly to change setting to your desired choice 4 Press SEND to save the setting BEEPER VOLUME The beeper volume level is set to meet personal preference OPTIONS Levels OFF through 4 Factory default is Level 3 1 Press SET UP The screen displays SELECT SET UP d 2 Press the 5 key repeatedly to the desired setting SET BEEPER VOLUME LEVEL 3 3 Press SEND to save the setti
25. conductor wire plastic or teflon coated which is run from the group power supply to each of the Amtel units For a keyboard or panel unit the wire is terminated at a custom wall plate and connected to the Amtel by way of a power data cord Wallmount units are connected by a wiring harness pigtail which passes through the back of the unit Detailed wiring instructions are provided with the group power supply If you are unsure as to which method to use talk to your in house telecommunications manager building manager or electrician You may also want to check your local building and fire codes before installing any wire Contact a local telephone installation company telephone interconnect company or similar business that can take care of your wiring needs c 2 E g 2 LO If you have any questions please do not hesitate to call your Amtel dealer or us direct at 1 800 999 8903 Version 2 0 Two Installation Methods 5 1 Spare Pair Installer s Guide Using a spare pair of telephone wires A In each location where a unit is Figure 5 1 going to be installed split off the spare pair from the existing telephone outlet This usually is a modular RJ 11 jack see fig 5 1 B Wire the spare pair to anew 4 or 6 position modular RJ 11 jack Connect the spare pair to the black yellow pair or positions 2 and 5 of the connector You must maintain polarity C Go to the telephone closet where the telephon
26. event that an emergency alert is initiated each of units AA through EE will cause SUMMGNING ASSISTANCE RT FD to be displayed at all receiving units on the network Of course you may choose a unique emergency alert to be displayed for any or all units In that case you do the programming one address at a time Version 2 0 Emergency Alerts 4 7 To further customize perhaps you wish to display a different phrase on the sending unit SUMMONING ASSISTANCE the process is similar just refer to Programming an Emergency Alert Phrase for a Sending Unit Programming an Emergency Alert This step enables units to have the capability to send an emergency alert Program ming can only be done from a remote keyboard unit To program units remotely the unit being programmed must have the remote access setting set to Program There are two steps in the programming procedure 1 Assign a key or button 2 Program the phrase that will be seen on all receiving units Note A phrase must be programmed No default is provided At the keyboard unit l o Press SET UP The screen displays SELECT SET UP d Press the number 1 key The screen displays SET SPECIAL FUNCTION FOR P d Enter the address es of the unit s to be programmed to be enabled to send an emergency alert To program more than one unit type the address of the first unit followed by pressing the NEXT PERSON key Continue typing addres
27. is recommended to record the list before making changes Refer to the User Directory Worksheet 1 Note To change an address in a distribution list go to the address to be changed or to the address and enter the new address For example if the list is AA BB CC and BB is to be changed enter the new address for this example EE When the list is recalled it will appear as AA EE CC You can add a user directory entry at any point in the list Follow steps 1 6 above EXAMPLE If five user directory addresses are entered and you would like to add 6 at the end press CHOICE 2 v until the screen displays ENTRY amp d P Follow the above steps to add a user directory address Programming a Group Address A group address is used to identify a distribution list When used it will send an alert message or reminder to all units contained in that distribution list A distribution list is a list containing two to twenty addresses of other units on the same network and zone It is used to define a specific group and assigned a unique group address Each unit can be programmed with up to 10 unique distribution lists Each distribu tion list can contain a maximum of 20 addresses per list Note A distribution list can only be viewed at the unit which contains the list Version 2 0 Programming a Group Address 2 5 pp 3 E H i 9 v lt EXAMPLE Assign a group address for management personnel office personnel or othe
28. nnna aa nnaanaaaa 2 6 EROR MESSA de qum aeu 6 3 from a panel or wallmount 2 8 view or modify from a keyboard 2 7 F view or modify from a f stwire panel or wallmount 2 8 bis E oie tae ches neon ate 7 3 definitia oi ili ie f bius 1 10 address initial alert definition ene peers 1 11 G from a remote keyboard global address for alb buttons keys accu codeine 231p delitos oa Deeds ane auf 1 11 from a remote keyboard for individual buttons keys 2 10 group address See address group address distribution list address user directory definition a aaau nananana 1 11 definition t ot rers 1 13 from a panel or wallmount 2 4 from a remote keyboard 2 3 H modify a panel or wallmount 2 5 hardwire DEER a i 24 EE 1 14 Worksheet 32s Lose ous 7 2 alert I definition 2 rco ee e e RS 1 10 installation lisse 5 1 B beeper tone M keyboard 0 00 0 cc cece eee eee ee 3 12 keyboard panel wallmount 3 25 a h backspace string 3 7 B address assign onnan uana 2 2 eeper volume s keyboard i o rinta a Es E S 3 12 address changing ett ie ae ae E Ee esi mete rather 3 25 alert renotice llis sess 3 4 auto print ewig ix iod To 3 2 beeper tonen on or Cater LV VLL 3 12 c beeper volume 3 12 COMMERROR 6 3 CDD duration se DIAM gee Me eee i 3 3 SH computer Input 3 8 customizing customizi
29. noise sensitive areas OPTIONS OFF 2 through 10 seconds Factory default is 4 seconds 20 To begin from idle mode Press SET UP Press BACKSPACE The screen displays SET DISPLAY BRIGHTNESS 21 Press the SPACEBAR until the screen displays SET COD DURATION 4 SEC 22 Press BACKSPACE to the desired setting 23 Press SEND to save the setting s OR to continue go to step 25 Version 2 0 Programming the Keyboard Unit MESSAGE RECALL ORDER This programming step defines the order in which messages can be reviewed OPTIONS LIFO or FIFO Factory default is LIFO FIFO First In First Out The first or oldest message stored is the first message displayed LIFO Last In First Out The last or most recent message stored is the first message displayed 24 To begin from idle mode Press SET UP Press BACKSPACE The screen displays SET DISPLAY BRIGHTNESS 25 Press the SPACEBAR until the screen displays SET MESSAGE RECALL ORDER LIFO 26 Press BACKSPACE to the desired setting 277 Press SEND to save the setting s OR to continue go to step 29 ALERT RENOTICE This function manages thelength of time a received alert is displayed how fast it will scroll when multiple alerts are received how often a renotice beep will sound when an alert is not responded to Factory default setting s is 30 01 00 where 3 is the number of seconds an alert will be displaye
30. of important dates events birthdays or anniversaries Time a phone conversation or consultation print the time as hard EIE copy to a companion Ponte Time procedures by counting from a user defined time to The Amtel can inform others while you are away from your desk about where you are and when you will return when an alert is Aug received at your unit l l Incoming alerts to your unit are automatically answered with information as to your whereabouts and or time of return Protect remote recall of messages or programming of your unit by SETA setting an individual password PASSWORD Protect some of the programming of units by setting a setup password Version 2 0 This Powerful Amtel Communication System 1 3 E 2 D v E kl D ke E 700 Series New Features The 700 series offers many improvements over the earlier series of the Amtel Direct Line systems These improvements include ALERT STORAGE store 50 alerts instead of 6 allows multiple alerts to be displayed in a ALERT RENOTICE SCROLLING scrolling fashion using a pre programmed distribution list of Amtel users information can now be sent automatically to this select group of other Amtels on the network using a group address GROUP ADDRESSING when activated this function will send a EMERGENCY ALERT continuous pre programmed alert for help until the alert is canceled now prevent unauthorized recall of messages or INDIV
31. 7 Press SEND SEND AS ALERT to save setting s OR to continue go to step 9 AUTO PRINT Note This procedure applies only if a printer is connected to the panel unit or wall mount unit you are programming This feature enables an Amtel unit to automatically print incoming messages be E E E S E 2 amp It may be useful at times to have a hard copy of the messages you received at your Amtel unit You can take these messages with you when you leave the office you may want a hard copy to keep a phone log of your calls OPTIONS OFF MEMORY FULL ALL MESSAGES Factory default is OFF Off No messages will be automatically printed You can still print on demand Memory Full Incoming messages will be automatically printed after the unit s storage capacity is full All Messages All messages received will be automatically printed 8 To begin from idle mode Press and hold DELETE and CHOICE 1 v The screen displays SET DISPLAY BRIGHTNESS 9 Press CHOICE 2 v until the screen displays SET AUTO PRINT GFF 10 Press CHOICE 1 or v to the desired setting 11 Press SEND SEND AS ALERT to save setting s OR to continue go to step 13 RECEIPT PRINT Note This procedure applies only if a printer is connected to the panel unit or wall mount unit you are programming This feature enables an Amtel unit to print outgoing messages automatically Version 2 0 Programming a Panel or Wallmount Unit 3 15
32. AA The screen displays SET ALERT FOR AA Enter the address es of the unit s to be programmed To program more than one unit type the address of the first unit followed by pressing the NEXT PERSON key Continue typing addresses of additional units separating each address by pressing NEXT PERSON or E E N E KA E o program all units using the global address of Press SEND The screen displays TO BE ASSIGNED TO KEY P To program a keyboard unit press the key to which the phrase is to be assigned Only keys in the top two rows 1 through excluding the BACKSPACE key or Q through P of the keyboard are valid To program a panel unit or wallmount unit enter the number or letter of the button to which the phrase 1s to be assigned Refer to the appropriate unit template in the Templates and Worksheets section to determine the button number Press SEND The screen displays ND TO BE SENT TO P d Enter the initial address for the phrase The address to which this phrase will be sent when the phrase button key is first pressed Press SEND The screen displays the initial address and a flashing cursor FD Version 2 0 Customizing Text Fragments and Phrases 4 3 9 Enter the text of the phrase The maximum number of characters for a phrase is 29 including all spaces 10 Press SEND to save the settings Programming a phrase with text fragments Note Onl
33. CE to the desired setting 7 Press SEND to save the setting s OR to continue go to step 9 AUTO PRINT Note This procedure applies only if a printer is connected to the keyboard unit you are programming This feature enables an Amtel unit to automatically print incoming messages It may be useful at times to have a hard copy of the messages you received at your Amtel unit You can take these messages with you when you leave the office you may want a hard copy to keep as a phone log of your calls OPTIONS OFF MEMORY FULL ALL MESSAGES Factory default is OFF Off No messages will be automatically printed You can still print on demand Memory Full Incoming messages will be automatically printed when the unit s storage capacity 1s full All Messages All messages received will be automatically printed 8 To begin from idle mode Press SET UP Press BACKSPACE The screen displays SET GISPLAY BRIGHTNESS 9 Press the SPACEBAR until the screen displays SET AUTO PRINT GFF 10 Repeatedly press BACKSPACE to the desired setting 11 Press SEND to save the setting s OR to continue go to step 13 RECEIPT PRINT Note This procedure applies only if a printer is connected to the keyboard unit you are programming This feature enables an Amtel unit to print outgoing messages automatically 3 2 Programming the Keyboard Unit Version 2 0 It may be useful at times to have a hard c
34. E or HARDWIRE Factory default is FASTWIRE 1 Press and hold DELETE and CHOICE 2 While holding these down press CHOICE 1 v If screen displays ENTER PASSWORD enter the setup password and press SEND The screen displays SET COMA NETWORA FRSTUIRE 2 Press CHOICE 1 or v to the desired setting 3 Press SEND SEND AS ALERT to save setting OR to continue go to step 5 3 20 Programming a Panel or Wallmount Unit Version 2 0 ZONE The zone acts as an extended address that enables a group of Amtel units within a sys tem to be separated from other Amtel units All Amtel units in a network that need to communicate must be on the same zone If you would like to isolate groups of Amtels to only be able to communicate within their own network you are able to set these units on another zone OPTIONS 9 Factory default is The recommended setting is 4 To begin from idle mode Press and hold DELETE and CHOICE 2 While holding these down press CHOICE 1 v If screen displays ENTER Passware enter the setup password and press SEND The screen displays SET COIfi NETUDRH 5 Press CHOICE 2 v until the screen displays SET ZONE 6 Press CHOICE 1 or v to assign a zone 9 7 Press SEND SEND AS ALERT to save setting s OR to continue go to step 9 COMPUTER INPUT This function is for future use Ensure this feature is set to OFF Factory default is OFF 8 To begin from idle mode Press and hold DEL
35. ETE and CHOICE 2 While holding these down press CHOICE 1 v If screen displays ENTER PASSWORD enter the setup password and press SEND The screen displays SET CODP NETUDRK 9 Press CHOICE 2 v until the screen displays SET COMPUTER INPUT OFF 10 Press CHOICE 1 or v to ensure your unit is set to OFF 11 Press SEND SEND AS ALERT to save setting s OR to continue go to step 13 SCREEN EXERCISE This function is designed to exercise every segment of the screen ensuring consis tent brightness across the display At a pre programmed time usually after office hours the display flashes alternately across the entire screen This is Amtel s screen saver feature Note While the screen exerciser is activated the unit will still function normally Sending or receiving a communication will suspend the screen exerciser for one minute and then reactivate Factory default is 12 AM O1 HRS where 12 AM represents the time the exercise will begin OI HRS represents the duration of the exercise Version 2 0 Programming a Panel or Wallmount Unit 3 21 be E E E S E 2 amp 12 To begin from idle mode Press and hold DELETE and CHOICE 2 While holding these down press CHOICE 1 v If screen displays ENTER PASSWORD enter the setup password and press SEND The screen displays SET COMM NETUGRE 13 Press CHOICE 2 v until the screen displays SET SCREEN EXERCISE IP AM DI HRS
36. Fr d System Administrator s Manual Programming and Installation Congratulations and thank you for choosing the Amtel Direct Line system as your means of intra office communication and message delivery Over the years Amtel products have proven to be an invaluable and integral part in the overall efficiency of a business Using our state of the art Amtel Direct Line system ensures that communications are handled easily and efficiently Since 1978 Amtel Systems Corporation has remained the leader in visual text communication intercom systems by focusing on customer needs and being responsive to the ever changing communications technology We maintain the highest quality in the manufacture of our products With the benefits of the Amtel Direct Line system coupled with our quality customer service Amtel dealers and reliable factory support you can feel confident and proud to own an Amtel Direct Line system We welcome your comments and suggestions and we look forward to serving you dh anf m p L AMTEL SYSTEMS CORPORATION Eaglepointe Industrial Center 55 Pottstown Pike Suite 800 Chester Springs PA 19425 800 999 8903 iv Copyright 1998 Amtel Systems Corporation No portion of this manual may be reproduced or copied without the express consent of Amtel Systems Corporation Introduction Using This Manual The subject of this guide is communication easy quick clear communication E
37. IDUAL PASSWORD unauthorized programming protect addresses and network communication SETUP PASSWORD settings from being changed for a panel and wallmount unit used to TEXT FRAGMENTS construct phrases and or modify a phrase before sending as an alert message or response EVENT TIMER counts down from a pre set time to zero EXPANDED USER DIRECTORY increased from 10 to 20 addresses We are always gathering suggestions tips and other helpful hints about our Amtel system and would like to share them with you Send us a note telling us how you use Amtels in your office and well send you an occasional Direct Line Newsletter that will inspire a few Aha insights into the power and enjoyment of good communica tions The Direct Line Newsletter Amtel Systems Corporation Eaglepointe Industrial Center 55 Pottstown Pike Suite 800 Chester Springs PA 19425 1 4 700 Series New Features Version 2 0 Programming Overview This grid is designed to give an easy to use overview guide to the programming func tions as they apply to the units E E v E v D Ae Ad E T Applies to and is programmed remotely Programming Keyboard Panel Wallmount at Unit from a Function Keyboard set to Program Address User Directo ae we qn aes E ile cuv Distribution List Y Display Brightness Message Length Auto Print Receipt Print Formfeed Length CDD Duration Msg Recall Order Alert Renotice
38. NG A PANEL OR WALLMOUNT UNIT Note This procedure is not a normal programming step and should not be imple mented except under the circumstances mentioned below Unless you intend to reset the unit press SEND to save the settings made to this point and exit this programming string A unit can be reset when a new person is assigned to a previously used Amtel or if a password is forgotten or lost CAUTION Resetting a unit will erase all customized programming addresses and stored messages and will reset the unit to factory default settings Oolnsoc5assmsssscsssscocsossscccsssscsssossscssscooscscsccoccosososccocooc2oocccoclcccosd 3 18 Programming a Panel or Wallmount Unit Version 2 0 OPTIONS YES or NO Factory default is NO 35 To begin from idle mode Press and hold DELETE and CHOICE 1 v The screen displays SET DISPLAY BRIGHTNESS 36 Press CHOICE 2 v until the screen displays RESET UNIT P NO CHOICE 1 or v to scroll to yes SEND SEND AS ALERT Screen displays ALL DATA WILL BE LOST CANCEL CHOICE 1 v to Reset 37 a Press CLEAR to exit without resetting the unit OR b Press BACKSPACE to Reset and press SEND to reset the unit The display goes blank and the unit reboots to factory defaults be E E E S E 2 amp YOU HAVE NOW REACHED THE END OF ALL PROGRAMMING STEPS IN THE DELETE CHOICE ONE DOWN STRING Version 2 0 Programming a Panel or Wallmount U
39. OR BR AUN n d was delivered if the display SEE USER will time Se on d the returns to the idle mode GUIDE display will show the Check the communication path of address entered both units 1 Same mode of communication fastwire hardwire 2 Same zone 3 Check data cord connections is the hardwire cord looks like a phone cord plugged into the I O port in the back bottom of unit and securely plugged into the Amtel dedicated RJ 11 jack Version 2 0 Error Messages 6 3 Error Message Displayed Flashing Cause Remedy Data entered Re enter data incorrectly or Refer to Programming section in this INPUT FORMAT invalid improper data manual for step by step instructions has been entered ERROR EIT while programming in the Special Function mode INVALID Wrong password Re enter the password PASSWORD entered See System Administrator MESSAGE Unit s memory is at Delete unnecessary messages to STORAGE FULL capacity provide additional memory in the electronic storage bin NO ALERTS dd ind bin is No Action RECEIVED empty No one is looking for you NO MESSAGES e Message storage bin is No Action RECEIVED empty Ata keyboard no No Action reminders have been entered NO REMINDERS SET An attempt has been Re program the key button with an NO TEXT made to customize a appropriate phrase Refer to ASSIGNED key button but no text Customizing secti
40. PONSIBILITY SHALL BE TO REPAIR OR REPLACE THE PRODUCTS AT THE COMPANY S OPTION THE RETURN OF DEFECTIVE PRODUCTS SHALL BE AT AGENT S OR REPRESENTATIVE S EXPENSE OR AT THE EXPENSE OF AGENT S CUSTOMERS IN NO EVENT SHALL THE COMPANY BE LIABLE FOR INCIDENTAL DAMAGES CONSEQUENTIAL DAMAGES OR LOST PROFITS AMTEL JUST KEEPS GETTING BETTER Our Customers Spoke amp We Listened At Amtel we value our customers and we understand that this fast paced world is be coming more complicated all the time Therefore we have streamlined our units with some new features to ensure that the Amtel Direct Line Text Communication System re mains the leader in text communications And best of all the Amtel unit is more user friendly and the overall operation of the Amtel unit is enhanced The new functions are SET GLOBAL ALERT BYPASS keyboard panel and wallmount An Amtel user now has a choice how their Amtel unit will respond to global alerts Before when any Amtel unit on the network replied to a global alert only the respond ing unit would clear and return to idle mode The global alert remained on all other Amtel units until the alert timed out before returning to idle mode Now when any Amtel unit set to On replies to a global alert all Amtel units set to On will immediately return to idle mode However when a unit receives a global alert and it is cleared using the CLEAR button only that unit will clear and return to the idle mode This fea
41. SET EMERGENCY ALERT ON E E E g 3 a c Press the CHOICE 1 or v to desired setting d Press SEND to save the setting s OR to continue go to step f SET SEND AS MESSAGE This changes the function ofthe SEND AS MESSAGE button on a panel or a wallmount unit OPTIONS NORMAL WARN USER MAP TO ALERT Factory default is MAP TO ALERT for a wallmount unit NORMAL for a panel unit Normal Press the SEND AS MESSAGE button to send the phrase as a message Warn User When the SEND AS MESSAGE button is pressed the prompt SEND R5 l IESSRGE is displayed Press the SEND AS MESSAGE button again to send the phrase as a message or press SEND to send the phrase as an alert Press CLEAR to return to idle mode Map To Alert The SEND AS MESSAGE button has the same function as the SEND button both buttons will send the phrase as an alert The user is not warned and the sending of messages is disabled except when responding to a stored message Only alerts can be initiated Note The reply to message function is not affected by this programming step To begin from idle mode Press and hold DELETE and CHOICE 2 While holding these down press CHOICE 1 v If the screen displays ENTER PASSWORD enter the setup password and press SEND The screen displays SET EOPI NETUDRK f Press CHOICE 2 v until the screen displays SET SEND AS FIES SAGE g Press the CHOICE 1 or v to desire
42. Time Reset Unit The Delete Choice One Down programming string is not protected by the setup password The next 37 programming steps can be performed as a group or individually Note Pressing SEND SEND AS ALERT at the end of a step will save changes made to that point Pressing CLEAR at any point allows you to view the current setting s and exit without making changes DISPLAY BRIGHTNESS The display brightness can be adjusted to meet network needs and or personal prefer ences OPTIONS Levels 1 though 4 Factory default is level 3 1 Press and hold DELETE and CHOICE 1 v The screen displays SET DISPLAY BRIGHTNESS LEVEL 3 2 Press CHOICE 1 or v repeatedly to the desired brightness level 3 Press SEND SEND AS ALERT to save the setting OR to continue go to step 5 3 14 Programming a Panel or Wallmount Unit Version 2 0 MESSAGE LENGTH Message length can be programmed for a minimum of 5 lines or a maximum of 7 lines When typing a message it is suggested to set the length to 7 lines in order to maximize space in which to enter information Seven lines is equal to 7 full screens of text or 224 characters OPTIONS 5 or7 lines Factory default is 7 lines 4 To begin from idle mode Press and hold DELETE and CHOICE 1 v The screen displays SET DISPLAY BRIGHTNESS 5 Press CHOICE 2 v until the screen displays SET MESSAGE LENGTH 7 LINE 6 Press CHOICE 1 or v to the desired setting
43. an alert or message is received Typically it 1s used in either noisy or noise sensitive areas OPTIONS OFF 2 through 10 seconds Factory default is 4 seconds 20 To begin from idle mode Press and hold DELETE and CHOICE 1 v The screen displays SET DISPLAY BRIGHTNESS 21 Press CHOICE 2 v until the screen displays SET COO DURATION 4 SEC 22 Press CHOICE 1 or v to the desired setting 23 Press SEND SEND AS ALERT to save setting s OR to continue go to step 25 3 16 Programming a Panel or Wallmount Unit Version 2 0 MESSAGE RECALL ORDER This programming step defines the order in which messages can be reviewed OPTIONS LIFO or FIFO Factory default is LIFO FIFO First In First Out The first or oldest message stored is the first message displayed LIFO Last In First Out The last or most recent message stored is the first message displayed 24 To begin from idle mode Press and hold DELETE and CHOICE 1 v The screen displays SET DISPLAY BRIGHTNESS 25 Press CHOICE 2 v until the screen displays SET MESSAGE RECALL ORDER LIFO 26 Press CHOICE 1 or v to the desired setting 27 Press SEND SEND AS ALERT to save setting s OR to continue go to step 29 ALERT RENOTICE This function manages bo E E E S bo 2 amp thelength of time a received alert is displayed how fast it will scroll when multiple alerts are received how often a renotice beep will sound when an a
44. anel and wallmount units program a setup password only for itself Factory default is 9 9 9 9 The setting 9999 disables setup password protection Ec cC LE LEE ee eee EE 1 1 1 CAUTION Be sure to record the password and keep it in a safe location If the password is lost or forgotten it cannot be recalled 3 22 Programming a Panel or Wallmount Unit Version 2 0 Note If the password is lost or forgotten the unit must be reset to clear the password from the unit Resetting a unit erases all customized programming addresses and messages Refer to Resetting a Panel or Wallmount Unit section Assigning a setup password locally 18 To begin from idle mode Press and hold DELETE and CHOICE 2 While holding these down press CHOICE 1 v If screen displays ENTER PASSWORD enter the setup password and press SEND Screen displays SET COfifI NETUORA 19 Press CHOICE 2 v until the screen displays SET SETUP PASSWORD 99588 CHOICE 1 or v to assign 1 character CHOICE 2 v to move to the next space CHOICE 1 or v to assign the 2 character CHOICE 2 v to move to the next space CHOICE 1 or v to assign the 3 character CHOICE 2 v to move to the 4 space CHOICE 1 or v to assign the 4 character 20 Press SEND SEND AS ALERT to save all setting s be E E E S E 2 amp YOU HAVE NOW REACHED THE END OF ALL PROGRAMMING STEPS IN THE DELETE CHOICE TWO UP CHOICE ONE DOWN STRING Version 2 0 P
45. aracters including 6 6 any spaces 7 7 7 7 7 7 4 For each phrase 8 8 8 8 8 8 button enter the initial alert address in 9 9 9 9 9 9 the space marke A A Address To Be Sent 10 List 5 List 6 List 7 List 8 List 9 To Il g g 5 Enter the phrase label 12 l l l l i The wallmount label is limited to 2 lines of 13 2 2 2 2 2 8 spaces each 14 3 3 3 3 3 6 Enter the desired text of the phrase Where 15 4 4 4 4 4 text fragments are to 16 5 5 5 5 5 be displayed enter the phrase list number 17 6 6 6 6 6 and the text fragment 18 7 7 7 7 7 number 19 8 8 8 8 8 20 9 9 9 9 9 Address Button Default Phrase Button To Be Sent To Label Phrases are limited to 29 spaces including list entries Version 2 0 7 8 Worksheets Version 2 0 A phirases se Lice raza ERE 4 3 address phrases using text fragment lists 4 4 changing keyboard a 2 2 text fragment lists panel or wallmount 4 2 changing panel or wallmount 2 2 definition as sous deoa ef gee ea 1 10 E setting keyboard 2 2 emergency alert setting panel or wallmount 2 2 We worksheet nananana aana 7 2 EE PARE T1240 emergency alert phrase receiving unit 4 8 address group address distribution list emergency alert phrase sending unit 4 9 definition cuz 1 10 1 11 from a keyboard
46. atus is a pre programmed phrase which is automatically sent in response to an alert Setting your status is a way of giving other Amtel users information when you are away from your desk Person designated to configure and maintain the Amtel network 1 12 Terms and Definitions Version 2 0 TEXT FRAGMENT TEXT PAGING TIME KEEPING TIMER FUNCTIONS UNIT USER DIRECTORY WALLMOUNT ZONE Portions of programmed text used by a panel unit or wallmount unit to construct phrases and or modify a phrase before sending as or responding to an alert or message Optional function which allows messages to be sent to an alphanumeric pager Keyboard units have 3 ways of keeping time Central designates the keyboard unit that keeps time and allows the user to modify the date and time for all units on the system that are set to auto There can only be one central timekeeper on a network Auto designates that a unit automatically receives time updates from the central timekeeper The time cannot be changed at this individual unit Panel and wallmount units only function on auto Local this unit keeps track of and changes its own time The Amtel unit measures time in two modes elapsed time or event time Refers to any Amtel Direct Line keyboard panel or wallmount unit The user directory is a programmed address list of other Amtel units on the network Each panel unit or wallmount unit has it
47. ber and entry number in parentheses Refer to the default text fragment list contained on the default phrase worksheet in this sec tion for list and entry Address To Be Wallmount List Number Entry Number Button Label Resulting Default Phrase I LL CALL list entry 1 BACK I LL CALL BACK IN 10 MIN WHICH LINE WHICH LINE IS THE CALL ON COME IN COME IN PLEASE SEND list 1 entry O CALL TO SEND THE CALL TO MY OFFICE I LL BE list entry 1 THERE I LL BE THERE IN 10 MIN list 2 entry I NEED I NEED FILE YOU HANDLE YOU HANDLE IT PLEASE NEED TO TALK NEED TO TALK WHEN FREE list 3 entry PAGING PAGING ASSISTANT IN status MEETING IN MEETING Wallmount labels are limited to 2 lines 8 spaces each line Phrases are limited to 29 spaces including list entries Templates amp Worksheets 7 Version 2 0 Worksheets Worksheet 3 Customization Form Programming a phrase with text fragment lists Full size versions are in back of manual Amtel Customizaton Worksheet Unit Address Text Fragment Lists Instructions List List 1 List 2 List 3 List 4 User Directory e 1 Enter the unit address 2 characters l I l I l 2 Enter the user directory 2 2 2 2 2 2 3 Enter the text 3 3 3 3 3 3 fragment lists 5 m 4 A beginning with list Text fragments are 5 5 5 5 5 5 limited to 12 ch
48. board unit Assign the initial address for all keys Remotely from a keyboard unit Y Assign the initial address for individual keys Remotely from a keyboard unit Items marked with an asterisk must be done initially to use the unit To program units remotely the unit being programmed must have the remote access set to program The initial address is the first address to appear when ALERT ENTER MESSAGE ENTER or a keyboard REMINDER ENTER or a phrase button is pressed Version 2 0 Assigning an Address to a Unit Setting an address at a keyboard unit If this is the first time the address is being set or if the unit has been reset follow the steps below The screen displays SET ADDRESS PP 1 Enter the desired two character address 2 Press SEND to save the address Setting an address at a panel unit or wallmount unit If this is the first time the address is being set or if the unit has been reset follow the steps below The screen displays SET ADDRESS PP 1 Press CHOICE1 or v to assign the 1 character CHOICE 2 v to move to the next space CHOICE 1 or v to assign the 2 1 character 2 Press SEND SEND AS ALERT to save the address Viewing changing the assigned keyboard address l Press SET UP 2 Press the 6 key If the screen displays ENTER PRSSUDRD enter the setup password and press SEND Screen displays the current address SET ADDRESS AA 3
49. d l is the number of times an alert will appear OO is the number of appearances of an alert before sounding a renotice beep Note Please understand that this function may appear to be confusing as you read it We can explain it better than write it Please do not hesitate to contact your local authorized Amtel dealer or Amtel Systems Corporation and we will be delighted to talk with you That being said we will attempt to write this as simply as possible We will use as an example a setting of 05 12 02 When a single alert 1s received and it is not responded to it will display a total of 60 seconds 5 seconds 12 times and sound a renotice beep every 10 seconds 5 sec onds 2 times and then will be sent automatically to the unit s electronic storage bin When multiple alerts are received and they are not responded to the unit will scroll displaying each one every 5 seconds and sound a renotice beep every other time an alert is displayed While scrolling each alert will be separated by the term NEU ALERT the first time the alert is displayed then NEXT ALERT every other time In order to respond to an alert while in the scrolling mode the alert must be displayed 28 To begin from idle mode Press SET UP Press BACKSPACE The screen displays SET DISPLAY BRIGHTNESS 3 4 Programming the Keyboard Unit Version 2 0 29 Press the SPACEBAR until the screen displays SET ALERT RENGTICE 38 21 7 00 30
50. d and found to comply with the limits for a Class A digital device pursuant to Part 15 ofthe FCC regulations These limits are designed to provide reasonable protection against harmful interference when operated and installed in accordance with Amtel Systems Corporation s recommendations This device must accept any interference that may cause undesired operations AMTEL LIMITED WARRANTY For End User Amtel Systems Corporation Amtel warrants the Amtel Direct Line series product you have purchased from Amtel or from an authorized Amtel dealer to be free from defects in materials or workmanship under normal use during the warranty period of one year from the date of purchase Your original purchase invoice showing the date of purchase of the Amtel product is the proof of the date of purchase The warranty extends only to you the original purchaser It is not transferable to anyone who may subsequently purchase lease or otherwise obtain the product from you In the event a warranty issue should arise you are advised to call your authorized Amtel dealer or Amtel at 800 999 8903 for instructions THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OR MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE AMTEL SHALL HAVE NO RESPONSIBILITY FOR PRODUCTS WHICH ARE ALTERED OR MODIFIED BY AGENT OR END USER IN THE EVENT OF ANY BREACH OF WARRANTY THE COMPANY S SOLE RES
51. d setting h Press SEND to save the setting s OR to continue go to step 13 in the manual Version 2 0 0600 ADDENDUM TO SYSTEM ADMINISTRATOR S MANUAL 3 21a
52. e assuring the sender that the emergency alert is being transmitted An elapsed timer is activated at the sending unit when the emergency alert is initiated but is not displayed until the emergency alert is canceled The emergency alert can only be canceled at the sending unit by pressing the CLEAR key button which returns the network to normal functions The timer at the sending unit is still counting up and displays the day of the week the elapsed timer counting up and the current time of day Press TIMER to stop the timer The emergency alert is time and date stamped and the response time and will be stored it in the unit s electronic storage bin for later recall E E N E KA E o Press the CLEAR key button to return the sending unit to normal functions Only one emergency alert per unit can be stored EXAMPLE Your keyboard unit address is AA and is one of 6 units on a net work the other addresses BB CC DD EE FF You decide that units BB through EE which are located in a production area might have a common emergency experience You choose to exclude FF Therefore all units will receive the emergency alert but FF cannot send one Further you choose EMERGENCY AT FRONT DESK as a common alert Simply you enter the address BB through EE into your unit you select the key or button that will send the emergency alert and you enter EMERGENCY AT FRONT DESK as the emer gency alert phrase In the
53. e User Manual 1 Press and hold CLEAR and press RECALL ALERT The screen displays SET REMOTE ACCESS PROGRAM 2 Press CHOICE 1 or v to the desired setting 3 Press SEND SEND AS ALERT to save the setting 3 24 Programming a Panel or Wallmount Unit Version 2 0 BEEPER VOLUME The beeper volume level is set to meet network requirements and or personal prefer ence OPTIONS Levels OFF through 4 Press and hold CLEAR and press DELETE Screen displays the current setting SET BEEPER VOLUME LEVEL 3 Factory default is Level 3 1 2 Press CHOICE 1 or v to the desired setting 3 Press SEND SEND AS ALERT to save the setting BEEPER TONE The beeper tone is set to personal preference OPTIONS LOW MEDIUM HIGH Factory default is MEDIUM 1 Press and hold CLEAR and press DELETE Screen displays SET BEEPER VOLUME be E E E S E 2 amp 2 Press CHOICE 2 v The screen displays SET BEEPER TONE MEDIUN 3 Press CHOICE 1 or v to the desired setting 4 Press SEND SEND AS ALERT to save the setting s Version 2 0 Programming a Panel or Wallmount Unit 3 25 This page intentionally left blank 3 26 Programming a Panel or Wallmount Unit Version 2 0 Customizing Units Customizing Text Fragments and Phrases A phrase is the text displayed on the screen when a phrase button key is pressed Phrases can be changed to meet network and or personal prefere
54. e lines are terminated Split off the same spare pair you just connected in each office and terminate them to an unused punch down block on the main distribution frame D Loop all the odd pins together and all the even pins together on the 66m block To Telephone Room dedicated to Figure 5 2 Amtel Connect From the customer s the terminated office phone and the Amtel pairs to the NN Amtel modular jack To PBX or KSU looped pins with m2 Yip ae the bridge clips mbes Polarity must be maintained see fig 5 2 E Use a standard 4 or 6 position RJ 11 ended cord to connect units to wall jacks F Double check installation for Station 66 block SES 66 Bic continuity and polarity Do not reverse the polarity of the wiring the units will not work 5 2 Spare Pair Installer s Guide Version 2 0 Problem Solving and Error Messages Ifan Amtel unit stops communicating with other units there are some basic problem solving steps you can do to correct the problem or help determine if the unit needs to be sent to the manufacturer for repairs Problem Solving Situation No power No display on keyboard panel wallmount
55. ed enter AA CC When the list is recalled it will appear as AA CC To locate a programmed list 1 Press SET UP 2 Press and hold SHIFT then press 4 If the screen displays ENTER PASSWORD enter the setup password and press SEND The screen displays SET DISTRIBUTION LIST NEU 3 Press the 4 key again and the screen displays SET DISTRIBUTION LIST EGIT 4 Press SEND The screen displays LIST NUMBER 5 Enter the desired list number and press SEND The screen displays the last five addresses of the list with the last address flashing 6 To view the programmed addresses press and hold SHIFT and repeatedly press BACKSPACE 7 Press CLEAR to exit without making changes OR to modify the list 8 Press and hold SHIFT and repeatedly press BACKSPACE to move to the desired address 9 Enter the new address Version 2 0 Programming a Group Address 2 7 10 Press SEND The unit updates the specified list and the screen displays LIST NUMBER with the current programmed list number flashing to allow initializing of another list To continue editing distribution lists 11 Follows steps 5 through 10 until all lists are entered 12 Press CLEAR when finished to end the process Programming a distribution list at an individual panel or wallmount unit 1 Press and hold CLEAR and press CHOICE 1 A If the screen displays ENTER PASSWORD enter the setup password and press SEND T
56. ength Auto Print Receipt Print Formfeed Length CDD Duration Message Recall Order Alert Renotice Default Event Time Reset Unit The Set Up Backspace string is not protected by a setup password The next 39 programming steps can be performed as a group or individually Note Pressing SEND at the end of a step will save changes made to that point Press ing CLEAR at any point allows you to view the current setting s and exit without mak ing changes DISPLAY BRIGHTNESS The display brightness can be adjusted to meet network needs and or personal preferences OPTIONS LEVELS 1 through 4 Factory default is level 3 Press SET UP Press BACKSPACE The screen displays SET DISPLAY BRIGHTNESS LEVEL 3 2 Press BACKSPACE to the desired brightness level 3 Press SEND to save the setting OR to continue go to step 5 Version 2 0 Programming the Keyboard Unit 3 1 MESSAGE LENGTH Message length can be programmed for a minimum of 5 lines or a maximum of 7 lines When typing a message it is suggested to set the length to 7 lines in order to maximize space in which to enter information Seven lines is equal to 7 full screens of text or 224 characters OPTIONS 5 or 7 lines Factory default is 7 lines 4 To begin from idle mode Press SET UP Press BACKSPACE The screen displays SET GISPLAY BRIGHTNESS 5 Press the SPACEBAR until the screen displays SET MESSAGE LENGTH 7 LIN 6 Press the BACKSPA
57. esired setting 4 Press SEND to save the setting SETTING THE TIME AND DATE The time can only be set on keyboard units that have the time keeping mode set to cen be E E E S E 2 amp tral or local You are unable to set the time for a unit set to auto If you attempt to the screen dis plays UTO TINE KEEPING MODE and you are unable to enter any information To set the time and date for units set to central or local follow these steps 1 Press SET UP The screen displays SELECT SET UP d 2 Press the key The screen displays the current setting SET TIRE BRIE 12 88 nn 81 01 99 3 Type the correct time and date Entering AM or PM 4 Press SEND to save the setting Programming the Keyboard Unit 3 13 Version 2 0 Programming a Panel or Wallmount Unit All units have been pre programmed at the factory Information is provided in this section to customize a panel unit or wallmount unit to meet network requirements and or personal preferences Programming the Delete Choice One Down String The following programming functions are grouped sequentially which we refer to as the Delete Choice One Down programming string because all of the functions are accessed by pressing DELETE and CHOICE 1 v Display Brightness Message Length Auto Print Receipt Print Formfeed Length CDD Duration Message Recall Order Alert Renotice Default Event
58. gh excluding the BACKSPACE key or Q through P of the keyboard are valid To program a panel unit or wallmount unit enter the number or letter of the button to be assigned Refer to the appropriate unit template in the Templates and Worksheets section to determine the button number 6 Press SEND Screen displays NO TG BE SENT TO P 7 Enter the initial address for the phrase The address to which this phrase will be sent when the phrase button key is first pressed 8 Press SEND Screen displays the address of the receiving unit followed by a flashing cursor 9 a To keep the same phrase press SEND b Type the new phrase and press SEND See Programming a Phrase section pp 3 E H Di 9 v lt Version 2 0 Programming an Initial Address 2 11 This page intentionally left blank 2 12 Programming an Initial Address Version 2 0 Programming Units Programming the Keyboard Unit Programming the Set Up Backspace String All units have been pre programmed at the factory Information is provided in this section to customize a keyboard unit to meet network requirements and or personal preferences The following programming functions are grouped sequentially which we refer to as the Set Up Backspace programming string because all of the functions are ac cessed by pressing SET UP and BACKSPACE be E E E S E 2 amp Display Brightness Message L
59. go to step f SET ALERT MESSAGE BEEPS This function determines the number of beeps to announce an alert and or a message The user may choose to have an alert announced with 3 beeps and a message with one e beep or vice versa OPTIONS 1 3 OR 3 1 Factory default is 1 3 To begin from idle mode Press SET UP Press BACKSPACE The screen displays SET GISPLAY BRIGHTNESS f Press the SPACEBAR until the screen displays SET ALERT MESSAGE BEEPS 1 3 e g Press BACKSPACE to desired setting h Press SEND to save the setting s OR to continue go step 29 in the manual Version 2 0 0600 ADDENDUM TO SYSTEM ADMINISTRATOR S MANUAL 3 4a i Keyboard unit programming new feature Note this feature belongs on page 3 8 of the System Administrator s Manual after COMPUTER INPUT before SCREEN EXERCISE SET EMERGENCY ALERT OPTIONS ON OFF Factory default is ON On all Amtel units set to On are capable of receiving and sending an emergency alert code blue Off an Amtel unit can be programmed not to receive an emergency alert This unit would still be capable of sending an emergency alert To begin from idle mode Press SETUP Press and hold A and H and press BACKSPACE If the screen displays ENTER PASSWORD enter the setup password and press SEND The screen displays SET COMM NETUGRK b Press the SPACEBAR until the screen displays SET EMERGENCY ALERT ON a bo E E
60. he emergency alert To program units remotely the unit being programmed must have the remote access setting set to Program Note The default phrase is SENBING EMERGENCY ALERT bo N E o KA 3 S Press SET UP The screen displays SELECT SET UP d 2 Press the number 1 key The screen displays SET SPECIAL FUNCTION FOR da 3 Enter the address es of the unit s to be programmed with the phrase to be seen at the sending unit when an emergency alert is initiated To program more than one unit type the address of the first unit followed by pressing the NEXT PERSON key Continue typing addresses of additional units separating each address by pressing NEXT PERSON or program all units using the global address of Press SEND The display will be blank with a flashing cursor Enter the command code 03 6 Enter the text for the emergency display The maximum number of characters is 29 including all spaces 7 Press SEND to save the setting v e Version 2 0 Emergency Alerts EXAMPLE Fig 4 5 shows an example to program an emergency alert phrase for unit s initiating the alert The phrase will be SUMMONING AS SISTANCE Figure 4 5 Command Code Emergency Display Text N a3 SUMMONING ASSISTANCE Programming a Status Setting a status is a way of letting other Amtel users know when you are away from your desk or if you are in a meeting it can also act as an electron
61. he screen displays SET DISTRIBUTION LIST amp 2 Press CHOICE 1 or v to enter the number of the list to be programmed 9 3 Press SEND SEND AS ALERT The screen displays SET LIST ENTRY 1 PP 4 Press CHOICE 1 or v to assign the 1 character CHOICE 2 v to move to the next space CHOICE 1 or v to assign the 2 1 character 5 Press CHOICE 2 v to move to the next entry Repeat step 4 to add additional entries 6 When all entries have been entered press SEND SEND AS ALERT The unit saves the changes made to the distribution list The screen displays LIST NUMBER B with the current programmed list number flashing to allow initializing of another list To continue adding distribution lists 7 Follow steps 2 through 6 until all lists are entered 8 Press CLEAR when finished to end the process To view or modify a distribution list at an individual panel or wallmount unit A distribution list can only be modified 1f you are adding an address at the end of the programmed distribution list If you would like to delete an address the entire list must be re entered 1 Press and hold CLEAR and press CHOICE 1 If the screen displays ENTER PASSWORD enter the setup password and press SEND SEND AS ALERT The screen displays SET DISTRIBUTION LIST amp 2 Press CHOICE 1 or v to the desired list number to be modified 9 2 8 Programming a Group Address Version 2 0 3
62. ic DB NOT DISTURB sign When activated your status will flash on your unit s display When an alert is re ceived your unit will automatically respond with the status phrase For example DUT TO LUNCH RETURNING AT 1 PA The keyboard and panel unit have factory default status phrase keys and buttons Some wallmount models may not have a default status phrase however it can be pro grammed to have a status The phrase can be customized for any unit from a remote keyboard unit To program units remotely the unit being programmed must have the remote access setting set to Program Onlya keyboard unit can program a status for itself or remotely for another keyboard panel or wallmount unit A keyboard unit can also set a temporary status for itself or any other unit For example the phrase QUT TO LUNCH RETURNING AT IPA could be changed to 2 pm Press SET UP The screen displays SELECT SET UP d 2 Press the 3 key The screen displays SET STATUS FOR P d 3 Enter the address es of the unit s to be programmed To program more than one unit type the address of the first unit followed by pressing the NEXT PERSON key Continue typing addresses of additional units separating each address by pressing NEXT PERSON or program all units using the global address of 4 Press SEND The screen displays 10 BE ASSIGNED TO KEY P 4 10 Programming a Status Version 2 0 5 To program a keyboard un
63. ion 2 0 This Powerful Amtel Communication System The Amtel Direct Line system is a powerful tool for controlling and routing incoming calls handling visitors and keeping everyone in your office fully informed on a need to know basis In order to accomplish essential tasks interruptions must be kept to a minimum It is important to have the ability to screen calls and move messages around the office without interrupting or distracting others The Amtel Direct Line system provides a channel of communication with which you can send alerts messages and reminders quietly and in a timely manner to persons while they remain free to continue a meeting or telephone conversation In this way information that may even affect a current conversation can be delivered confiden tially without interruption Staff can now decide if a communication merits an inter ruption When You You Can Do This Announce a telephone call or visitor Eliminate telephone tag SEND Page someone ALERTS Keep everyone informed quickly and easily Communicate with someone who is on the telephone or behind closed doors in a meeting with minimal interruption Eliminate hand written messages SEND St for lat E MESSAGES ore messages for later review Print outgoing messages to produce a To Do list or keep a phone log SEND Remind anyone of appointments meetings or returning phone calls REMINDERS Remind yourself
64. it press the key to be assigned the status Only keys in the top two rows 1 through excluding the BACKSPACE key or Q through P of the keyboard are valid To program a panel unit or wallmount unit enter the number or letter of the button to be assigned the status Refer to the appropriate unit template in the Templates and Worksheets section to determine the button number 6 Press SEND The screen displays 2 dashes and a flashing cursor Enter the text for the status maximum 29 characters including all spaces When in status mode this text will be displayed in response to an alert to the sending units 8 Press SEND to save the setting bo N E o KA 3 LU Version 2 0 Programming a Status 4 11 This page intentionally left blank 4 12 Programming a Status Version 2 0 Installation Information Two Installation Methods Amtel s Direct Line system is easily installed in either of two methods 1 Using a spare pair of existing telephone wires Each Amtel unit requires the use of one pair of designated wires for data transmission Most offices contain telephone cables with several pairs of wires that are not in use Each Amtel unit may use one of these spare pair If there is no spare pair available it will be necessary to pull new wires 2 Using a group power supply A 28 volt group power supply is used to provide both power and data communication We supply two types of four
65. itial address repeat procedures 1 6 Note To program units remotely the unit being programmed must have the remote ac cess setting set to Program 1 Press SET UP The screen displays SELECT SET UP d 2 Press and hold SHIFT then press the 6 key The screen displays SET ALERT ADDRESS FOR PP 3 Enter the address es of the unit s to be programmed Note You may program groups using the NEXT PERSON key or you may enter the global address of to program all units on the network 4 Press SEND The screen displays ALERT ADDRESS PP 5 Enter the desired initial address 6 Press SEND to save the setting s Programming the initial address for individual buttons keys Note Refer to the section Programming a Phrase without Text Fragments Note To program units remotely the unit being programmed must have the remote ac cess setting set to Program 1 Press SET UP The screen displays SELECT SET UP d 2 10 Programming an Initial Address Version 2 0 2 Press the 2 key The screen displays SET ALERT FOR PP 3 Enter the address es of the unit s to be programmed Note You may program groups using the NEXT PERSON key or you may enter the global address of to program all units on the network 4 Press SEND The screen displays 10 BE ASSIGNED TO KEY P 5 To program a keyboard unit press the key to be assigned Only keys in the top two rows 1 throu
66. ke a distinction between the words that com prise alerts messages and reminders in order to describe and make use of the different applications provided by our software An alert is a communiqu designed to firmly get your attention Upon receipt the unit beeps the alert is displayed and stored in the electronic storage bin It will persist until such time that you recognize its existence with a reply or it will time out and be stored An alert is used to announce a telephone call a visitor etc A message in contrast to an alert is stored for later review and action Upon receipt the message is briefly displayed on the screen date and time stamped and stored in the electronic recall storage bin Think of it as an electronic while you were out mes sage slip A reminder is a communiqu that you can prepare during a period of calm and then have appear at another time to prompt your attention as well as that of others to is sues that might otherwise have been forgotten You may use reminders for meetings scheduled routine maintenance appointments etc Your Amtel provides you with audible signals to gain your attention when the forego ing appear You can control the intensity and frequency of the sounds to meet your requirements Our quick guides and manuals provide you with all the requisite information needed to make your Amtel partnership productive and pleasurable INFORMATION IS BETTER AS TEXT 1 2 A Word from Amtel Vers
67. lert is not responded to Factory default setting s is 39 01 00 where 30 is the number of seconds an alert will be displayed l is the number of times an alert will appear is the number of appearances of an alert before sounding a renotice beep Note Please understand that this function may appear to be confusing as you read it We can explain it better than write it Please do not hesitate to contact your local authorized Amtel dealer or Amtel Systems Corporation and we will be delighted to talk with you That being said we will attempt to write this as simply as possible We will use as an example setting of 05 12 02 When a single alert is received and it is not responded to it will display a total of 60 seconds 5 seconds 12 times and sound a renotice beep every 10 seconds 5 sec onds 2 times and then will be sent automatically to the unit s electronic storage bin When multiple alerts are received and they are not responded to the unit will scroll displaying each one every 5 seconds and sound a renotice beep every other time an alert is displayed While scrolling each alert will be separated by the term NEU ALERT the first time the alert is displayed then NEXT ALERT every other time In order to respond to an alert while in the scrolling mode the alert must be displayed Version 2 0 Programming a Panel or Wallmount Unit 3 17 28 To begin from idle mode Press and hold DELETE and CHOICE 1 v The
68. llmount unit The numeric assignments are used when programming phrases emergency alerts or a status The PLL CALL BACK phrase button for example is number 1 1 2 3 4 PLL CALL WHICH COME SEND PLL BE BACK LINE IN CALL TO THERE I YOU NEED TO IN NEED HANDLE TALK PAGING MEETING 6 7 8 9 0 Version 2 0 Programming Templates Templates amp Worksheets Worksheet 1 Unit Address Use this worksheet to record the two character address physical location and the model of each keyboard wallmount panel unit on the Amtel Network Used frequently are the User s initials or the location s initials For example the Board Room address would be BR The Front Desk address would be FD Please make copies of this form as needed Address Unit Location User 7 2 Worksheets Version 2 0 Worksheet 2 Group Address Distribution Lists If you find that you are frequently sending communications to the same units sepa rately it may be convenient to include their addresses in a distribution list and assign a group address An address is assigned to each distribution list such as Managers or Accounting or Employees and the members are then listed by user initials address Every time you send an alert message or a reminder from a keyboard to the group address of the distribution list the communication will be
69. munication sent system wide alerting all units of an emergency Although all units on the network receive the emergency alert it is not necessary to program all units to be able to send the alert The function to send an emergency alert will not be enabled unless the programming procedure is performed If you program an emergency alert key or button it is important to label the key or button accordingly When the emergency alert is sent it overrides all other network functions turns the network to maximum beep volume and display brightness every unit on the network will continuously beep in a distinctive two tone alarm until the alert is canceled the displayed text at the receiving unit should display the address where the emergency alert was initiated and the emergency alert phrase When 4 6 Emergency Alerts Version 2 0 programming an emergency alert it is recommended that the alert text include the physical location of the unit the sending unit is silent and will display a pre programmed phrase which can be different from the receiving units so as not to further disrupt and cause additional anxiety at the location of the emergency CAUTION Be sure to identify the emergency key button so it is not pressed accidentally EXAMPLE Sending unit s screen SUMMONING ASSISTANCE Receiving unit s screen EPIERGENCSU AT FRONT Dk The sending unit will flash the pre programmed phras
70. nces Pre programmed phrases can be changed Phrases can be programmed in one of two ways asacomplete phrase for example LL CALL BACK or with one or two pre programmed text fragments A text fragment is a portion of text within a phrase that can be modified at a wall mount or a panel unit by using the choice buttons A text fragment list provides the user with options to complete a phrase EXAMPLE The phrase PLL CALL BACK can be modified with up to ten choices such as IN 10 MIN TOMORROW NEXT WEEK see fig 4 1 list A keyboard unit only uses complete phrases To change a phrase the keyboard user types new text A panel unit or wallmount unit uses complete phrases in addition to phrases using text fragments Note Text fragment lists must be programmed and assigned a list number to be able to be inserted into phrases Use Worksheet 3 to assist in this programming function It is a good idea to first determine the phrase and list the different ways to complete the phrase This list will become the text fragment list E amp N E KS KA El o Programming Text Fragment Lists Text fragment lists can only be programmed from a keyboard unit When program ming a remote unit the remote access must be set to Program Text Fragment s are used by panel or wallmount units to modify a phrase are contained in text fragment lists e are limited to 12 characters including spaces
71. ne If you would like to isolate groups of Amtels to only be able to communicate within their own network you are able to set these units on another zone OPTIONS 0 9 Factory default is The recommended setting is 4 To begin from idle mode Press SET UP Press and hold A and H and press BACKSPACE If the screen displays ENTER PASSWORD enter the setup password and press SEND The screen displays SET COPIfI NETUDRK 5 Press the SPACEBAR until the screen displays SET ZONE 6 Enter the desired number 9 to assign a zone 7 Press SEND to save the setting s OR to continue go to step 9 COMPUTER INPUT This function is for future use Ensure this feature is set to OFF Factory default is OFF 8 To begin from idle mode Press SET UP Press and hold A and H and press BACKSPACE If the screen displays ENTER PASSWORD enter the setup password and press SEND The screen displays SET COMM NETUGRA 9 Press the SPACEBAR until the screen displays SET COMPUTER INPUT OFF 10 Press BACKSPACE to OFF 11 Press SEND to save the setting s OR to continue go to step 13 SCREEN EXERCISE This function is designed to exercise every segment of the screen ensuring consis tent brightness across the display At a pre programmed time usually after office hours the display flashes alternately across the entire screen This is Amtel s screen saver feature
72. ng iliis esses 4 1 customization worksheet 7 4 7 8 default event mer 3 5 Version 2 0 System Administrator s Manual Index 1 display brightness 3 1 formfeed length 3 3 message length n n nnaaaaaaaaanan 3 2 message recall order 3 4 OVI VIEW ue Due Rete ed etes 1 7 re di EEGEN 3 2 remote access isis esses 3 11 resetting sac ent ANE E 3 5 Screen exercise iut acoso eres a nae 3 8 set up backspace string 3 1 setup password changing 3 11 setup password setting locally 3 9 3 10 setup password setting remotely 3 11 special function 0 3 9 time keeping 2 4 3 12 KEE 3 8 M message definition zg See EN H 1 11 N next person definition zeit ELSEN 1 11 P panel wallmount address assign 0 2 2 address changing 2 2 alert renotice dacia eigara eie 3 17 AUTO pnto dote reden erat ed 3 15 beeper tone 2 0005 3 25 beeper volume 3 25 CDD duration ononon anaa 3 16 computer Input 3 21 CUSTOMIZ INZ cip ecann ni a a eee 4 1 default event timer 3 18 delete choice one down string 3 14 delete choice two up choice one down string 3 20 display brightness 3 14 formfeed length 3 16 message length 3 15 message recall order
73. ng BEEPER TONE The beeper tone is set to meet personal preference OPTIONS LOW MEDIUM HIGH Factory default is MEDIUM 1 Press SET UP The screen displays SELECT SET UP d 2 Press the 5 key Press the SPACEBAR Screen displays SET BEEPER TONE MEDIUN 3 Press the 5 key repeatedly to the desired setting 4 Press SEND to save the setting Time Keeping Functions All Amtel units on a network display the date and time There are three options for time keeping Central The central timekeeper sends time updates every minute to units set to auto Only one keyboard unit on the network may be designated as the central timekeeper Auto All keyboard units on the network set to auto receive time updates from the central timekeeper Local A keyboard unit set to local can keep track of its own time independent of the network 3 12 Programming the Keyboard Unit Version 2 0 Note Panel and wallmount units keep time only on auto If there is more than one central timekeeper the time will flash erratically on the screens of all units set to auto If one unit is programmed as the central timekeeper all other units should be pro grammed to auto SETTING THE TIME KEEPING MODE Factory default is auto 1 Press SET UP The screen displays SELECT SET UP d 2 Press the 7 key The screen displays the current setting SET TINE KEEPING AUTO 3 Press the 7 key repeatedly to the d
74. ng BACKSPACE Communication Network Zone Computer Input Screen Exerciser Special Function Setup Password The A H Backspace string can be protected by entering a setup password The next 22 programming steps can be performed as a group or individually Note Pressing SEND at the end of a step will save changes made to that point Press ing CLEAR at any point allows you to view the current setting s and exit without mak ing changes COMMUNICATION NETWORK In order to communicate units must use the same network speed fastwire or hard wire The recommended setting 1s fastwire providing faster communication delivery Note Fastwire is not compatible with Amtel 500 series units If there are 500 series in the network all units must be set to hardwire OPTIONS FASTWIRE or HARDWIRE Factory default is FASTWIRE 1 Press SET UP Press and hold A and H and press BACKSPACE If the screen displays ENTER PASSWORD enter the setup password and press SEND The screen displays SET COMA NETWORA FRSTUIRE 2 Press BACKSPACE to desired setting 3 Press SEND to save the setting OR to continue go to step 5 Version 2 0 Programming the Keyboard Unit 3 7 bo E E E S bo 2 a ZONE The zone acts as an extended address that enables a group of Amtel units within a sys tem to be separated from other Amtel units All Amtel units in a network that need to communicate must be on the same zo
75. nit 3 19 Programming the Delete Choice Two Up Choice One Down String All the default settings have been pre programmed at the factory It should not be nec essary to change programming values in this section If network requirements make changes necessary information is provided in this section to customize a panel unit or wallmount unit The following programming functions are grouped sequentially which we refer to as the Delete Choice Two Up Choice One Down programming string because all of the functions are accessed by pressing and holding DELETE and CHOICE 2 and pressing CHOICE 1 v Communication Network Zone Computer Input Screen Exercise Special Function Setup Password The Delete Choice Two Up Choice One Down programming string can be protected by entering a setup password The next 20 programming steps can be performed as a group or individually Note Pressing SEND SEND AS ALERT at the end of a step will save changes made to that point Pressing CLEAR at any point allows you to view the current setting s and exit without making changes COMMUNICATION NETWORK In order to communicate units must use the same network speed fastwire or hard wire The recommended setting s 1s fastwire providing faster communication delivery Note Fastwire is not compatible with Amtel 500 series units If there are 500 series in the network all units must be set to hardwire OPTIONS FASTWIR
76. nlet Version 2 0 Unit Overview Terms and Definitions ADDRESS ALERT CDD CENTRAL TIMEKEEPER CHOICE BUTTONS COMMAND CODE DISTRIBUTION LIST ELAPSED TIMER ELECTRONIC STORAGE BIN EMERGENCY ALERT EVENT TIMER FASTWIRE The address identifies an Amtel unit Each Amtel unit must be assigned a unique 2 character alphanumeric address to communicate with other units Addresses are normally assigned and maintained by the System Administrator An alert is a short bit of information that is sent when you want an immediate response An alert is limited to one screen 29 spaces of text When an alert is received the unit will emit a single beep and display the alert text You can send an alert to announce a phone call or visitor or to converse with another unit think of it as Amtel s chat feature An optional device that will flash an external device such as a lamp when an alert or message is received It is used as a visual signal in addition to an audible beep The designated keyboard unit that maintains time and allows the user to modify the date and time for the entire network by sending electronic time updates to all other units set to auto There must be only one central timekeeper per network The buttons on a panel unit or wallmount unit used to modify the text fragments of a phrase before sending a response or initiating an alert or message A two or four digit number u
77. on is entered An invalid key button Check the template for the unit NON PRO is being assigned a being programmed to determine GRAMMABLE phrase or status keys buttons capable of accepting KEY programming Refer to Customizing section The messagestorage Theunit with the full message RECEIVING UNIT capacity in a unit is capacity must delete some of the MEMORY FULL full and not able to stored messages before any new accept another messages can be accepted message REJECTED Areminderhas been Redirect reminder to proper address REMINDER TO programmed toan invalid address REMOTE ACCESS Receiving unit remote Reset remote access function to DISABLED access function is set recall Refer to Remote Access to program or none section 6 4 Error Messages Version 2 0 Error Message Displayed Flashing Cause Remedy REMOTE Receiving unit remote Reset remote access function to PROGRAMMING access function is set program Refer to Remote Access DISABLED to recall or none section The 700 series has a Resend the alert larger storage capacity for alerts than older units The 700 series stores 50 alerts older units store 6 When a 700 series tries to recall an alert that may have already been deleted from the older unit s memory the alert is gone and cannot be recalled and this Reply Rejected message will appear REPLY REJECTED If two units on a Check unit
78. opy of the messages you send from your Am tel unit to keep as a phone log of calls or messages you have sent to other units OPTIONS ON OFF Factory default is OFF 12 To begin from idle mode Press SET UP Press BACKSPACE The screen displays SET DISPLAY BRIGHTNESS 13 Press the SPACEBAR until the screen displays SET RECEIPT PRINT OFF 14 Press BACKSPACE to the desired setting 15 Press SEND to save the setting s OR to continue go to step 17 FORMFEED LENGTH Note This procedure applies only if a printer is connected to the keyboard unit you are programming This function determines the number of blank lines inserted at the end of printing a message in order to adjust the paper to fit different printers bo E E E S E 2 a OPTIONS 1 through 20 lines Factory default is 3 16 To begin from idle mode Press SET UP Press BACKSPACE The screen displays SET DISPLAY BRIGHTNESS 17 Press the SPACEBAR until the screen displays SET FORMFEEG LENGTH 3 18 Enter the desired line length 1 through 20 19 Press SEND to save the setting s OR to continue go to step 21 CDD DURATION Note This procedure is only used if a CDD is connected to the keyboard unit you are programming When a CDD device is connected to an Amtel unit it will cause an external electrical device such as a lamp to flash when an alert or message is received Typically it 1s used in either noisy or
79. ord Caution unplugging may cause loss of memory if the battery is dead or not functioning 7 If something is plugged into an Amtel jack that is not an Amtel one or all units may not communicate 6 2 Problem Solving Version 2 0 Error Messages The Amtel unit is capable of distinguishing between several types of errors The unit will try to perform the function requested however if the function requested is not valid a flashing error message will be displayed The following is a list of error mes sages the types of situations that invoke them and suggestions to correct them Error Message Displayed Flashing Cause Remedy A user is attempting to Check with the System change the date time Administrator how time is kept for AUTO on a keyboard unit set your network then refer to the Time TIME KEEPING to auto time keeping Keeping section MODE When set to auto time keeping time is kept for all units by the central timekeeper The address entered is Check address entered not the address of any 1 If the address is incorrect wait unit on the network until the check address error code Receiving unit s stops flashing address changed 2 The alert message address will Communication path appear between the sending 3 Press the SPACEBAR to get the and receiving unit has SU been interrupted The 4 Typein the correct address and displ ill flash th press SEND The communication COMM ERR
80. ority order The most frequent contacts first The order they are listed in 1s the order the user will scroll through them Each panel unit or wallmount unit can have its own custom user directory unique to that unit tis recommended that the global address be one of the entries in the user directory in order that global alerts and messages can be sent A user directory may contain a group address through 9 from the distribution list A panel unit or wallmount unit is capable of storing 21 addresses the initial address plus 20 user directory addresses The initial address default ZZ can only be programmed from a keyboard unit Note This is the first address to appear when a phrase button is pressed To view a user directory repeatedly press a phrase button The user directory can be programmed at a panel unit wallmount unit or from a remote keyboard unit To program a unit remotely the remote access must be set to Program on the unit being programmed Note It is easier to program a user directory for a panel unit or wallmount unit from a keyboard unit Programming a user directory for a panel or wallmount unit from a keyboard Note It is easier to program the user directory from a keyboard unit To remotely pro gram a unit s the remote access setting must be set to Program for the unit being programmed Refer to the Setting Remote Access section Press SET UP The screen displays
81. phrase buttons keys with the initial address If you send communications to the same unit frequently it is recommended that their address be programmed for your unit s initial address If an individual phrase but ton key is frequently sent to another unit it is recommended this button be assigned Its own initial address This will save time when sending communications allowing the user a one touch action as opposed to scrolling to the correct address or typing the address Version 2 0 Programming an Initial Address 2 9 bo E E o o E 3 lt EXAMPLE A master initial address is the address which will be most fre quently used by the unit For instance it could be the front desk or reception area In the case of an executive the master initial ad dress could be the Administrative Assistant A unique initial address can be set for individual phrase buttons keys You can therefore have specific addresses in addition to the master initial address The keyboard unit is the only unit able to program the initial address A keyboard unit can program itself or remotely program any other individual keyboard panel or wall mount unit if the remote access setting is set to Program on the unit being changed Programming the initial address for all buttons keys on a unit Note If setting globally all units will receive the initial address setting except for the keyboard you are using To assign this unit an in
82. phrase would appear as Programming Process PLL CALL BACK 201 Resulting Phrase PLL CALL BACK ACCOUNTING IN 18 MIN EXAMPLE After the above programming steps are completed the phrase will appear on the screen as illustrated above The user may modify the phrase by scrolling the other choices of the text fragment list using the CHOICE 1 or v buttons 11 Press SEND to save the settings Version 2 0 Customizing Text Fragments and Phrases 4 5 Custom Phrase Slide Card When the customization is complete you may order a custom phrase slide card through your dealer or from Amtel Systems Corporation It will be printed with your customized phrases and mailed to you to insert into the wallmount giving the unit a clean professional look To order contact your local authorized Amtel dealer or Am tel Systems Corporation Slide Card Amtel Systems Corporation Direct Line 0 enin I LL CALL WHICH COME SEND I LL BE TAKE N pening BACK LINE IN CALLTO THERE MESSAGE i YOU NEED TO IN NEED Jl HANDLE TALK PAGING MEETING QOD SENDAS RECALL SEND v v BKSP PRINT Inserting a Custom Phrase Slide Card Using a thin bladed knife or a similar object carefully insert the end into the slide card opening and grasp the end with a tweezers Slowly pull the old card out of the sleeve Insert the new card Emergency Alerts An emergency alert is a com
83. r groups Using a group address simplifies communicating with multiple units without entering each unit s address individually There can be up to 10 lists each list containing up to 20 addresses Refer to the Group Address Distribution Lists Worksheet 2 The address of a group address starts with followed by the list number 9 example through 9 A distribution list cannot contain the address of another distribution list a global address or the address of the unit being programmed Panelunits and wallmount units may reference a group address to an individual button as the initial address Every 700 series Amtel unit is able to use group addresses A panel unit or wallmount unit programs a group address only for itself Group addresses can be entered at a keyboard globally using the address or multiple units using the NEXT PERSON key A programmed group address list can be protected by entering a setup password Programming a distribution list at a keyboard unit for itself or other units Use Worksheet 2 to plan the group address distribution lists prior to entering infor mation Note A distribution list can only be viewed at the unit which contains the list To program units remotely the unit being programmed must have the remote access set ting set to Program 1 Press SET UP 2 Press and hold SHIFT then press 4 If the screen displays ENTER PASSWORD enter the
84. reviously used Amtel or if a password is forgotten or lost CAUTION Resetting a unit will erase all customized programming addresses stored messages and reminders and will reset the unit to OPTIONS YESorNO Factory default is NO 36 To begin from idle mode Press SET UP Press BACKSPACE The screen displays SET DISPLAY BRIGHTNESS Version 2 0 Programming the Keyboard Unit 3 5 37 Press the SPACEBAR until the screen displays RESET UNIT PONG 38 Press BACKSPACE to scroll to HE Then press SEND The screen displays ALL DATA WILL BE LOST CANCEL 39 a Press CLEAR to exit without resetting the unit OR b Press BACKSPACE to Reset and press SEND to reset the unit The display goes blank and the unit reboots to factory defaults YOU HAVE NOW REACHED THE END OF ALL PROGRAMMING STEPS IN THE SET UP BACKSPACE STRING 3 6 Programming the Keyboard Unit Version 2 0 Programming the A H Backspace String All the default settings have been pre programmed at the factory It should not be nec essary to change programming values in this section If network requirements make changes necessary information is provided in this section to customize a keyboard unit The following programming functions are grouped sequentially which we refer to as the A H Backspace programming string because all of the functions are accessed by pressing and holding A and H and pressi
85. rogramming a Panel or Wallmount Unit 3 23 Changing a Setup Password 1 To begin from idle mode Press and hold DELETE and CHOICE 2 While holding these down press CHOICE 1 v Screen displays ENTER PASSWORD PPP Enter the current setup password Press CHOICE 1 or v to assign 1 character CHOICE 2 v to move to the next space CHOICE 1 or v to assign the 24 character CHOICE 2 v to move to the next space CHOICE 1 or v to assign the 3 character CHOICE 2 v to move to the 4 space CHOICE 1 or v to assign the 4 character Press SEND SEND AS ALERT screen displays SET COMA NETWORA Press CHOICE 2 v repeatedly until screen displays SET SETUP PASSWORD P P P Follow step 19 of Assigning a Setup Password Locally section Press SEND SEND AS ALERT to save the new password Personal Preferences REMOTE ACCESS Remote access is a network and or personal preference setting s regarding access to this unit OPTIONS NONE PROGRAM RECALL Factory default is PROGRAM None Secures a unit from remote access This restricts any other unit from recalling messages or remotely programming a unit Program Allows an Amtel to be programmed from a remote keyboard unit Recall Allows your messages to be recalled from a remote keyboard unit Note Messages can be protected from being recalled by setting an individual pass word at your unit Refer to the Individual Password section in th
86. s own user directory capable of storing up to 20 addresses An Amtel unit with a membrane touch pad and programmable buttons designed to be mounted on a wall or in a cabinet The zone acts as an extended address that enables a group of Amtel units within a building or network to be separated from other Amtel units All Amtel units in a network that need to communicate must be on the same zone Version 2 0 Terms and Definitions 1 13 E E v E v D Ae Ad E T Initial Set Up If your unit has been installed for you proceed to step 3 Now that you have unboxed your Amtel unit you will need to 1 Remove the protective film from the display lens 2 Plug the AC adapter power supply into an active electrical outlet and the other end into the round connector hole in the back of the Amtel unit Also plug one end of the hardwire cable looks like a telephone cord into the Amtel designated data jack and the other end into the I O port in the back of your Amtel unit Make sure both ends are plugged in securely 3 Your unit will cycle up and display on the screen ARTEL GIRECT LINE ONE COR Tua COPSRIGHT O ARTEL SYSTEMS 1881 SET ADDRESS PP At this point refer to the section for the unit you wish to set the address If an address already exists refer to the section for the appropriate unit titled Viewing Changing the Assigned Address Set the time keeping functions
87. screen displays SET DISPLAY BRIGHTNESS 29 Press CHOICE 2 v until the screen displays SET ALERT RENGTICE 32 01 20 30 Press CHOICE 1 or v to set the seconds the alert will be displayed 1 99 CHOICE 2 v to move to the 2 4 set of numbers CHOICE 1 or v to set the number of times an alert will appear 1 99 CHOICE 2 v to move to the 3 4 set of numbers CHOICE 1 or v to set the number of appearances of an alert before the renotice beep 2 99 31 Press SEND SEND AS ALERT to save setting s OR to continue go to step 33 DEFAULT EVENT TIME The event timer counts from a pre set time down to zero The value set here will be the default initial time displayed when the event timer but ton is pressed The default event time can be modified by the user as necessary Refer to Modifying Event Time in the User Manual OPTIONS 1 99 minutes 1 59 seconds Factory default is O 30 where represents the minutes 3 represents the seconds 32 To begin from idle mode Press and hold DELETE and CHOICE 1 v The screen displays SET DISPLAY BRIGHTNESS 33 Press CHOICE 2 v until the screen displays SET DEFAULT EVENT TIME GG 38 CHOICE 1 or v to scroll through 0 99 to set the minutes CHOICE 2 v to move to the 2 set of numbers CHOICE 1 or v to scroll from through 59 to set the seconds 34 Press SEND SEND AS ALERT to save setting s OR to continue go to step 36 RESETTI
88. section determine the button number 6 Press SEND The screen displays NO TO BE SENT TO P d 7 Enter the initial address for the phrase The address to which this phrase will be sent when the phrase button key is pressed 8 Press SEND The screen displays the initial address and a flashing cursor FD 4 4 Customizing Text Fragments and Phrases Version 2 0 9 To enter text fragments in a phrase enter the text of the phrase inserting an asterisk followed by the list number and the entry number In fig 4 3 the list number is and the list entry number is 5 This corresponds to the text TOMORROW Note The order you enter the list entries is the order the user will scroll through them The phrase is TLL CALL BACK with a text fragment list being used at the end to modify the phrase Figure 4 3 Programming Process Initial Address Asterisk List Number Text Fragment Number AR ILL CALL BACK 5 Alert Text Resulting Phrase PLL CALL BACK TOMORROW EXAMPLE After the above programming steps are completed the phrase will appear on the screen as illustrated above The user can modify the phrase and scroll to other choices of the text fragment list using the CHOICE 1 A or v buttons bo N E o KS 2 3 S 10 To program a phrase using a second text fragment Follow the above procedure to enter a second text fragment For example programming the
89. sed to activate some programming steps by the System Administrator A list containing two to twenty addresses of other units on the same network It is used to define a specific group and assigned a unique group address The elapsed timer counts up like a stopwatch The memory of the unit that stores alerts messages and reminders A communication sent globally alerting all units of an emergency The event timer counts down to A mode of communication that provides instantaneous alert and message delivery Fastwire is the recommended setting for Amtel units in the 600 and 700 series 1 10 Terms and Definitions Version 2 0 FIFO GLOBAL ADDRESS GROUP ADDRESS HARDWIRE IDLE MODE INITIAL ADDRESS I O PORT KEYBOARD UNIT LIFO MESSAGE MULTIPLE ADDRESSING NEXT PERSON PANEL UNIT First In First Out A message recall option that defines the order in which stored messages are retrieved The first oldest message will be the first recalled The address that sends an alert message or reminder to all units simultaneously An address used to identify a distribution list When used it will send an alert message or reminder to all units contained in that distribution list A mode of communication which allows 600 and 700 series units to communicate with 500 series units The unit is waiting for use When in idle mode the screen displays the day date and
90. sent to each individual on the list Group addresses are given the address of followed by the list number through 9 20 addresses per group address GROUP GROUP GROUP GROUP GROUP GROUP GROUP GROUP GROUP GROUP ADDRESS ADDRESS ADDRESS ADDRESS ADDRESS ADDRESS ADDRESS ADDRESS ADDRESS ADDRESS UNIT UNIT UNIT UNIT UNIT UNIT UNIT UNIT UNIT UNIT ADDRESS ADDRESS ADDRESS ADDRESS ADDRESS ADDRESS ADDRESS ADDRESS ADDRESS ADDRESS Templates amp Worksheets 7 Version 2 0 Worksheets Panel or Wallmount Phrase Customization Form INSTRUCTIONS Each panel or wallmount is capable of having its own unique User Directory Text Fragment Lists Phrases Phrase Slide Card wallmount only The Phrase Customization Forms for the panel and wallmount units are to help you to understand and facilitate the programming steps necessary to obtain optimum use of the Amtel Direct Line system Note Blank customization forms are provided in this manual Should you require further assistance with this form or in programming the text frag ments and phrases please do not hesitate to contact your local authorized Amtel dealer or Amtel Systems Corporation Note Before programming any phrase please enter an initial address for each unit Refer to Programming an Initial Address section 1 Enter the unit address 2 Enter the user directory 3 Enter the text fragment lists
91. ses of Sa 7 TL this illustration the list number is zero and contains seven text frag LIN TOMIN ee t 8 2 IN 15 MIN 2 RECEPTION et hi le listis i d 3 IN 30 MIN 3 SERVICE K e e SG iS SENS 4 IN 1 HOUR 4 ACCOUNTING into a phrase the user is able to scroll SEH through the text fragment list entries E NEXEWEEK ING to the desired choice to complete the 7 7 phrase 3 3 PHRASE PLL CALL BACK 9 B Figure 4 1 Command Code List Nunber Asterisks to separate text fragment entries BG IY 5 PINYIN 18 PINYIN 15 PINYIN 3B PUN 4 2 Customizing Text Fragments and Phrases Version 2 0 Programming a Phrase A phrase is the text displayed on the screen when a phrase button key is pressed Phrases are used by all units can be programmed with none one or two text fragment lists only panel and wallmount units use text fragments when displayed on the screen consist of the initial address the phrase and optional text fragments flashing contain a maximum of 29 characters including spaces and any text fragments are programmed from a remote keyboard unit Note Use Customization Form Worksheet 3 to assist with programming phrases Programming a phrase without text fragments To program units remotely the unit being programmed must have the remote access set ting set to Program 1 Press SET UP The screen displays SELECT SET UP d Press the 2 key For this example the initial address is
92. ses of additional units separating each address by pressing NEXT PERSON or program all units using the global address of Press SEND The screen is blank with a flashing cursor Enter the command code 02 To program a panel unit or wallmount unit enter the number or letter of the button to which the emergency alert is to be assigned Refer to the phrase button template to determine the button number For a keyboard unit press the key to which the emergency alert 1s to be assigned Programmable keys are in the top two rows 1 through excluding the BACKSPACE key or Q through P Enter the text for the emergency alert This is the text that will be displayed on all receiving units when the emergency alert is initiated The maximum number of characters for an emergency alert is 29 including all spaces Press SEND to save the setting Emergency Alerts Version 2 0 EXAMPLE Fig 4 4 shows an example to program an emergency alert phrase for unit s receiving the alert before pressing the SEND key The phrase will be EMERGENCY AT FRONT DESK It will be assigned to the number 8 button on a panel or wallmount or the number 8 key of a keyboard unit Figure 4 4 Command Code Emergency Alert Text A DCH EMERGENCY AT FRONT DESK Button Programming an Emergency Alert Phrase for a Sending Unit This is the phrase seen on the screen of the sending unit It can be different than the phrase shown on the units receiving t
93. time The first address displayed when a phrase button key ALERT ENTER MESSAGE ENTER or REMINDER ENTER is pressed The port used to connect a data cord to the unit An Amtel unit with a keyboard This unit can remotely program other units Last In First Out A message recall option that defines the order in which stored messages are retrieved The last most recent message will be the first recalled A non time critical communication Messages are date and time stamped and stored for later review A message can be up to 7 screens 224 characters in length To address communication to more than one unit type the address of the first unit followed by pressing the NEXT PERSON key Continue typing addresses of additional units separating each address by pressing the NEXT PERSON key On the keyboard use the NEXT PERSON key to send communication or program more than one unit at a time by pressing the NEXT PERSON key between addresses up to 20 An Amtel unit with a membrane touch pad and programmable phrase buttons Version 2 0 Terms and Definitions 1 11 E E v E v D Ae Ad E T PASSWORD PHRASE PHRASE BUTTON KEY PHRASE SLIDE CARD POWER SUPPLY PRINTER PORT RECALL REMINDER REMOTE ACCESS SCREEN EXERCISE SEND SEND AS SPEAKER PORT STATUS SYSTEM ADMINISTRATOR A programmable security function for an Amtel consisting of 4 alphanumeric characters Se
94. tring and the address es of the unit s being programmed be E E E S E 2 amp The setup password is four 4 characters in length and it is made up of a combination of letters and or numerals tis easier to program a setup password from a keyboard for all units tis recommended that the same setup password be used throughout the network However a unique setup password can be assigned to a unit A keyboard unit can program a setup password locally or remotely individually or by groups using the NEXT PERSON key or globally using the address All panel and wallmount units program a setup password only for itself Factory default is 9999 The setting 9999 disables setup password protection CAUTION Be sure to record the password and keep it in a safe location If the password is lost or forgotten it cannot be recalled c 1 H 1 Note Ifthe password is lost or forgotten the unit must be reset to clear the password from the unit Resetting a unit erases all customized programming addresses mes sages and reminders Refer to Resetting a Keyboard Unit section Programming the Keyboard Unit 3 9 Version 2 0 Assigning a setup password at the unit being programmed 19 To begin from idle mode Press SET UP Press and hold A and H and press BACKSPACE 6 If the screen displays ENTER PASSWORD enter the setup password and press SEND The screen displays SET COPIfI NETUDRH
95. tup Password Protects addresses and some setup programming functions from being changed by unauthorized users Used by the System Administrator Individual Password Protects messages at an individual unit from being accessed either locally or remotely Used by the individual user at his her unit The programmed text displayed when a phrase button is pressed Programmable button or key which displays a pre programmed phrase A card on which the phrase labels are printed It is located under the front cover plate and is accessible through a slot to the left of the card Available on wallmount units only Provides power to the unit Port to connect an optional printer or CDD The function that enables a user to view a stored alert message or reminder A reminder is a message programmed to be sent at a later time and or date to a single unit including the sending unit a group or globally Allows another keyboard user to recall messages or program from a remote keyboard unit This automatic function is designed to exercise every segment of the screen ensuring consistent brightness across the display At a pre programmed time usually after office hours the display flashes alternating across the entire screen This is Amtel s screen saver feature Transmits a communication as an alert message or reminder Port for connecting auxiliary speaker devices for extra volume Wallmount only A st
96. ture can be enabled or disabled through programming SET ALERT MESSAGE BEEPS keyboard panel and wallmount Before alerts were announced with a single beep and messages were announced with three beeps Now an Amtel user has the choice of announcing an alert with three beeps and a message with one beep or vice versa SET EMERGENCY ALERT keyboard panel and wallmount Before all units received the emergency alert code blue Now it is possible to pro gram specific Amtel units to receive an emergency alert code blue by setting this function to On A unit set to Off will not receive an emergency alert however the unit is still able to send an emergency alert The benefit is that you may not want a code blue to be received in certain areas of your facility SET SEND AS MESSAGE panel and wallmount Before the SEND AS MESSAGE button sent a phrase as a message Now the SEND AS MESSAGE button can be programmed to send a phrase in one of three ways Normal When pressed the SEND AS MESSAGE button will send the phrase as a message Warn User When the SEND AS MESSAGE button is pressed the prompt SEND AS MESSAGE is displayed Press the SEND AS MESSAGE button again to send the phrase as a message Press SEND to send the phrase as an alert Press CLEAR to return to idle mode Map To Alert The SEND AS MESSAGE button has the same function as the SEND button Both buttons will send the phrase as an alert The user is not
97. umber in parentheses Refer to the default text fragment list contained on the default phrase worksheet in this sec tion for list and entry Address To Be Panel List Number Entry Number Sent To Button Label Resulting Default Phrase HAVE THEM CALL BACK HAVE THEM CALL BACK PLEASE SE I LL GET BACK I LL GET BACK TO YOU list 2 entry 2 Ca GIVE GACL TO GIVE CALL TO ASSISTANT ZZ ZZ ZZ ZZ CALL ME CALL ME PLEASE ZZ I NEED TO TALK I NEED TO TALK WHEN FREE Y BE RIGHT THERE I LL BE RIGHT THERE COME IN COME IN PLEASE status OUT OF OFFICE OUT OF OFFICE THANK YOU THANK YOU WHICH LINE WHICH LINE IS THE CALL ON YOU HANDLE YOU HANDLE IT PLEASE REF TO WHAT IN REFERENCE TO WHAT NO INTEREST NOT INTERESTED AT THIS TIME ZZ ZZ PAGING list 3 entry PAGING ASSISTANT SES SEND THEM IN SEND THEM IN zz IN MEETING IN MEETING TAKE MESSAGE TAKE MESSAGE list entry TALL CALL BACK I LL CALL BACK IN 5 MINUTES HOLD WAIT HAVE THEM HOLD WAIT PLEASE T 7 mw wmm Phrases are limited to 29 spaces including list entries 7 6 Worksheets Version 2 0 Wallmount Factory Default Phrases The wallmount unit has 10 programmable buttons Buttons are able to be pro grammed with a unique initial address and phrase The phrase may include one or two text fragments or none at all The default phrases which contain text fragments are shown below with the text frag ments in italics and the fragment list num
98. warned and sending of messages is disabled except when responding to a stored message m m fe rm ADDENDUM TO AM E OU SYSTEM ADMINISTRATOR S MANUAL Direct Line 700 Series Version 2 0 0600 2000 Amtel Systems Corporation Ji Keyboard unit programming new features Note these features belong on page 3 4 of the System Administrator s Manual after MESSAGE RECALL ORDER before ALERT RENOTICE SET GLOBAL ALERT BYPASS OPTIONS ON OFF Factory default is OFF On When any Amtel unit on the network replies to a global alert all other Amtel units set to On will return to idle mode or display the next new alert When set to On and a global alert is received if it does not apply to you you can ignore it and let it time out or press CLEAR to remove it from your unit Pressing CLEAR will have no effect on other Amtel units Off When any Amtel unit on the network replies to a global alert only the responding unit will clear and return to idle mode The global alert will remain on all other Amtel units set to Off or On until the alert times out before returning to idle mode To begin from idle mode Press SET UP Press BACKSPACE The screen displays SET DISPLAY BRIGHTNESS b Press the SPACEBAR until the screen displays SET GLOBAL ALERT BYPASS OFF be 14 E E S E g Press BACKSPACE to desired setting e Press SEND to save the setting s OR to continue
99. y panel and wallmount units use text fragment lists EXAMPLE To illustrate the programming of a Figure 4 2 phrase with text fragment lists we will use the phrase PLL CALL ZR T 7 my BACK IN and insert the text T mop D SEE fragment lists shown in fig 4 2 These 5 I IEMIN 2 RECEPTION lists have been programmed accord a NOMIN 3 SERVICE ing to the procedure outlined in the 4 IN 1 HOUR 4 ACCOUNTING section Programming Text Fragment IZ 5wongow s Lists and will be used in the con 6 NEXTWEEK 6 struction of this phrase 7 7 Each panel unit and wallmount unit 3 a have factory default programmed text g a fragments and phrases PHRASE PLL CALL BACK 1 Press SET UP The screen displays SELECT SET UP d 2 Press the 2 key The initial address for this example is AA The screen displays SET ALERT FOR A A 3 Enter the address es of the unit s to be programmed To program more than one unit type the address of the first unit followed by pressing the NEXT PERSON key Continue typing addresses of additional units separating each address by pressing NEXT PERSON or program all units using the global address 4 Press SEND The screen displays TO BE ASSIGNED TO RES P 5 To program a panel unit or wallmount unit enter the number or letter of the button to which the phrase is to be assigned Refer to the appropriate unit template in the Templates and Worksheets
100. y re entered Programming a user directory at a panel unit or wallmount unit When a user directory is programmed at a panel unit or wallmount unit it is for that unit only Note When programming a user directory refer to the Unit Address Worksheet 1 1 Press and hold CLEAR and CHOICE 1 v If the screen displays ENTER PASSWORD enter the setup password and press SEND SEND AS ALERT The screen displays the current address SET ADDRESS AA 2 4 Programming a User Directory Version 2 0 2 Press CHOICE 2 v two times The screen displays the current setting SET DIRECTORY ENTRY 1 PP 3 Press CHOICE 1 or v to assign the 1 character CHOICE 2 v to move to the next space CHOICE 1 or v to assign the 2 4 character 4 Press CHOICE 2 v to move to the next entry Screen displays SET DIRECTORY ENTRY 2 PP 5 Repeat steps 3 and 4 until the user directory list is complete 6 Press SEND SEND AS ALERT to save user directory entries Note After programming a user directory it is a good idea to check to be sure the di rectory was entered as desired At the unit programmed to view the user directory list repeatedly press any phrase button The user directory addresses will be displayed to the left of the phrase Modifying a user directory at a panel unit or wallmount unit Note Itis recommended to modify at a keyboard unit by re entering the modified list Before modifying the user directory list it

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