3500 - Exeba
Contents
1. e Digital Bar Code Wand port e Touch Memory support e Relay and Serial Interface modules e Low voltage power source locally or remotely supplied e Non interruptible power source with on board charger e Die cast aluminum housing with steel key lockable base assembly e CE Mark and FCC part 15 Certified MANU3500 01 01 SPECIFICATIONS Display Clock Indicators Memory Programming Interface Enclosure Power Environment Certification Physical Accessories MANU3500 01 01 2 Line x 20 Character super twist LCD backlit option available 4 Line x 20 Character super twist LCD backlit option available 12 or 24 hour format USA or International quartz precision Time stamp of data transactions Yellow LED Low Power indicator Two programmable LED indicators RED and GREEN 128K Byte of capacitor backed memory Le 600 employee base program dependent 32K Byte of Flash memory optional ATS DATA TRAKER M modules C programming language or third party custom application packages EIA Standard RS232 or RS485 2 or 4 wire Standard AT Command set for internal 12 2400 Baud Modem Die cast aluminum housing with steel key lockable base assembly 10 to 17VDC 12VDC 250 milliamps Nominal Local remote or centrally powered Non interruptible power source with charger optional Operation 32 to 110 F 0 to 43 C CE Mark Certified CE RE ESD RS and CS FCC part 15 7 25 wi2. ITCH TEST SWITCH TO USE POSITION 2 Place the test switch into the USE position Since no loop back jumper is installed during this phase of testing the following message will appear 11 MANU3500 01 01 DI DO TESTING DI DO TEST FAILED ENTER TO RETEST 3 Place the TEST USE switch into the TEST position This will provide the terminal with its own loop back jumper 4 Press the ENTER key The following message should appear DI DO TEST PASSED ENTER TO RETEST 5 Press the CLEAR key to advance to ATS RESTART MODE ATS RESTART MODE The ATS RESTART MODE clears all transaction data and any download from memory To restart the terminal 1 Press the ENTER key to select the ATS RESTART MODE The terminal displays PRESS ENTER TO CLEAR ALL TRANSACTION DATA 2 Press the ENTER key The terminal displays CLEAR FOR CYCLE TEST Note Cycle test is for factory diagnostics only ENTER FOR RESTART 3 Press the ENTER key The terminal displays CLEARING MEMORY The green Valid LED will blink and the terminal will execute its power up sequence and return to the beginning of the Test Mode 4 To exit the Test Mode place the TEST USE switch to the USE position and press the CLEAR key The terminal will execute its power up sequence The terminal displays TERMINAL LOCKED and can now accept a host download This completes the ACCU RATE test and set up Downloading the Series 3500 The Series 3500 terminal when used with the standar
3. PN 63 2003 02 may run along side base moldings walls overheads or in hostile environments through conduit tubing One end of the cable terminates into the Series 3500 communication port while the other terminates into the host computer s serial port via an ATS RS232 Communication Adapter RS232 INSTALLATION Pin Description 1 Earth Ground 2 Receive 3 Transmit 4 N C 12 VDC POWER 5 N C SUPPEN 6 Ground e LJ J Pi 7 e pate BnBBB Eg com 7 ral F7 7 Ei L9 ES El NOTE Pinouts are referenced to the terminal ge cs COMM ADAPTER DB25 RJA5 W PWR p a 3K232 DRW ACCU TIME SYSTEMS INC MANU3500 01 01 For RS485 communication applications ATS recommends using a data transmission cable that adheres to the following specifications Five conductor shielded 24 gage wire with a drain The impedance of the cable should be 100 Ohms The capacitance should be 12 pico farads per foot The jacket of the cable is typically PVC material NOTE If the host is not equipped with an RS485 port an ATS RS232 485 Converter with 12 volt power pack assembly will convert the terminal communication lines to RS232 levels The host output of the RS232 485 Converter plugs directly into the ATS RS232 Communication Adapter RS485 allows for the Series 3500 to be used in multi dropped networks Thirty two 32 te
4. SERIES 3500 TIME AND DATA COLLECTION TERMINAL Accu Time Systems Inc 420 Somers Road Ellington CT 06029 Tel 860 870 5000 Fax 860 872 1511 Web Site www accu time com y A aa trademark of Accu Time of this manual may be reproduced or system without Accu Time s prior written ity ig but not limited to any implied egard to this manual the USA permission Accu Time Systems Inc makes no warranty of any kind i sc d merchantability and fitness for a particular purpose ii All Rights Reserved S ACCU TIME SERIES 3500 TABLE OF CONTENTS Introduction 1 Features 2 Specifications 3 Installation 4 ACCU RATEM Diagnostics 10 Maintenance 15 Troubleshooting guide 16 MANU3500 01 01 INTRODUCTION The Accu Time Series 3500 is an innovative Data Collection Terminal Designed to be used in any time or data collection environment the Series 3500 offers a large user memory base of up to 128K for file validation local editing and scheduling functions Additionally the terminal has an optional 32K of Flash memory for downloading custom C applications directly to the terminal The Series 3500 is an open ACCU TECTURE full function data collection terminal Among the many features of the Series 3500 are Multi Media Can support most standard bar code formats including UPC 128 39 2 5 12 5 and more as well as IATA Track I and ABA Track II magnetic stripe input Flexibility The Series 3500
5. ack of the terminal 3 Slide the switch into the TEST position The Series 3500 displays ATS TEST MODE 4 By pressing the CLEAR key the user can step through the selections NOTE Test mode may be exited at any time by placing the Test Use switch back to the USE position and pressing the CLEAR key SELECTION e ATS TEST MODE Tests the Keypad Display Memory Real Time Clock Bar Code or Magnetic Slot reader and Bar Code Wand e ATS SET UP MODE Configures the communication parameters Baud Rate Parity Bit Terminal Address and Terminal Application Type e ATS NETWORK TEST Performs a terminal to host communication loop back test Verifies integrity of cabling e ATS BATTERY TEST Checks the terminal battery backup option e ATS DI DO TEST Checks the Digital Input Digital Output auxiliary port by performing a loop back test e ATS RESTART MODE Resets the terminal clears all data from memory and performs a power up sequence MANU3500 01 01 ATS TEST MODE ATS TEST MODE checks the functionality of the terminal Keypad Memory Real Time Clock Bar Code or Magnetic Slot reader and Bar Code Wand To enter the TEST MODE press the ENTER key The message ATS TEST MODE appears on the top line of the display The 2 line of the display indicates the two program EPROM numbers By pressing the ENTER key the following information appears ATS TEST MODE XXX YY The display shows ATS TEST MODE on the top line f
6. can act as a stand alone time station or as part of a local or wide area network The terminal can also interface with virtually any host hardware or software platform Custom Applications Custom programs and programmable function keys can provide users with the flexibility to create a variety of options Reliability A Real Time Clock RTC provides 12 or 24 hour time formats with quartz precision An optional non interruptible power supply UPS provides terminal operation for up to 4 hours during power outages Data storage will be preserved for up to 4 days with the memory backup system Durability Environmental enclosure protects circuitry from environmental conditions such as extreme temperatures and airborne dust Versatility Reliability and Affordability in a state of the art ergonomically designed terminal and backed by the ACCU TEAM MANU3500 01 01 FEATURES e Single or multi clock environments on a variety of host platforms with application programs integrating the ATS DATA TRAKER family of modules e 128K Byte Memory base capacitor backed optional 32K Byte Flash memory e FIA Standard RS232 or RS485 compatible 12 2400 Baud Modem operation e On board ACCU RATE terminal set up and diagnostic package e Custom keypad legends with software defined function keys e Large 20 key 4x5 matrix keypad e Audible annunciator e Integrated and or External Bar Code slot readers e Integrated Magnetic slot readers
7. d press the ENTER key to store the value and advance to the next parameter Address To change the terminal address 1 Press the CLEAR key to increment the address values from 01 to 32 2 When the desired address is displayed press the ENTER key to store the value and advance to the next parameter Terminal Application Type The Terminal Application Type is used as a delimiter by the host for routing application information to the terminal Le An access control terminal could have a different terminal type than a time and attendance terminal To change the terminal application type 1 Press the CLEAR key to increment the type from A to J 2 When the desired type is displayed press the ENTER key to store the value and advance to the ATS NETWORK TEST 10 MANU3500 01 01 ATS NETWORK TEST ATS NETWORK TEST is a two part test The first allows the network wiring between the terminal and the host to be checked for open connections or wiring errors This test requires that the ATS RS232 Communication Adapter which is plugged into the host be unplugged and pins 2 amp 3 of the adapter jumped together a metal paper clip should do the trick Secondly a local test can be performed on the terminal communication circuitry This test will work for both RS232 and RS485 installations RS485 installations require an ATS 232 485 Converter To enter NETWORK TEST press the ENTER key at the ATS NETWORK TEST prompt The following message a
8. d Time and Attendance C application can be downloaded with employee names badge numbers schedules etc These download commands and others are explained in the ATS DATA TRAKER command set manual For further information refer to this manual 12 MANU3500 01 01 Maintenance The Series 3500 is a maintenance free data collection device The only required procedure is periodic cleaning of the badge reader To clean the badge reader swipe a pre moistened with Isopropyl alcohol cleaning card through the reader several times Low usage readers should be cleaned monthly High usage readers should be cleaned weekly 13 MANU3500 01 01 TROUBLESHOOTING GUIDE Problem Terminal does not power up and none of the status LEDs are lit Possible cause No DC power applied Solution Ensure primary side of DC power pack assembly is plugged into a live AC outlet Ensure secondary side of DC power pack assembly is plugged into the Time and Data Collection Terminal DCT Solution Test the outlet by plugging in another appliance or check that the secondary supply is plugged into the terminal Solution If all else fails replace the power pack assembly Problem Yellow Low Power indicator is lit Possible cause Low or no DC power Optional battery is now providing power NOTE The terminal will operate for approximately 4 hours with battery power when primary voltage source is lost After this the terminal will power off Th
9. de x 7 0 high x 3 4 deep weight 4 pounds 18 42 cm wide x 17 78 cm high x 8 64 cm deep weight 1 8 kg Integrated and or External Optical Bar Code slot readers Integrated Magnetic slot readers RF ID technology Digital Bar Code Wands Touch Memory option External Wand emulation Bar Code Laser and CCD readers Auxiliary relay or Printer Interface port INSTALLATION GENERAL INSTALLATION GUIDELINES Environment Although the Series 3500 Time and Data Collection Terminal is a durable industrial grade device which will endure harsh environments it never the less is an electronic device Environmental constraints exist and care should be given when selecting a location for installing and operating the Series 3500 The ATS terminal is designed to operate indoors Exposure to outdoor elements such as rain or snow will not only void the manufacturer warranty but may cause damage to the device Select a location which has adequate lighting and accessibility to operate the terminal safely Operating parameters Accu Time recommends that the Series 3500 be operated in an ambient temperature range of between 32 and 110 Fahrenheit Non condensing humidity should be less than 9596 The terminal should be mounted on a vibration free area The RS232 Series 3500 must be located no greater than fifty 50 wire feet from the host computer EIA standards for RS232 protocol data transmission dictate this cable distance Exceeding this requirement g
10. e yellow indicator light located on the front of the terminal will illuminate prior to the terminal blanking out Solution Check output of 12 volt DC power pack Solution Check for proper AC outlet voltage Possible cause Terminal does not go blank after unplugging the battery connector Solution Unplug and replace the power pack assembly Problem Terminal is not communicating with Host Possible cause HOST TEST USE switch is in the TEST position Solution Place the HOST TEST USE switch is in the USE position Possible cause DCT to Host communication cable is defective or unplugged on either end Solution Verify cable is tested and plugged into both ends Ensure cable termination guidelines and lengths are observed Solution Ensure the application package is loaded and running on the host Possible cause Communication parameters for the DCT do not match those of the Host Solution Refer to the ACCU RATE M test and diagnostics section for set up directions Problem DCT does not accept badge data Possible cause Bar code badge is not manufactured to proper specification Solution Refer to vendor s specifications for manufacturing criteria 14 MANU3500 01 01 Possible cause Badge is being swiped in the wrong direction Solution Ensure media faces to the right away from the keypad Possible cause Badge reader needs cleaning Solution Swipe a pre moistened isopropyl alcohol cleaning card through the reader
11. ea which is free of any marks or bars is a part of the bar code label and must be included when scanning the label Upon the successful completion of a bar code read the terminal will beep and display the data To proceed to the ATS SETUP MODE press the CLEAR key ATS SETUP MODE ATS SETUP MODE allows the operator to configure the terminal for communications with the host computer The Series 3500 default parameters are set as follows Baud Rate 9600 Parity ODD Address 01 Terminal Application Type A To enter the ATS SETUP MODE press the ENTER key at the ATS SETUP MODE display prompt Prior to pressing the ENTER key the 2 line of the display will indicate the current terminal setup values MANU3500 01 01 Baud Rate To change the terminal baud rate 1 Press the CLEAR key to step through the baud rate choices 19200 9600 4800 2400 1200 M1200 modem M2400 modem 2 When the desired baud rate is displayed press the ENTER key to store the value and advance to the next parameter 3 If a modem baud rate is selected a self test will be performed on the modem The results of this test will be displayed The operator will be prompted to enter the number of auto answer rings NOTE If no modem is installed and a modem baud rate has been selected the modem self test will fail Parity To change the parity 1 Press the CLEAR key to step through the parity choices ODD EVEN NONE 2 When the desired parity is displaye
12. inal s USE TEST switch in the USE mode attach the face to the base of the terminal Secure the assemblies with the key lock The Series 3500 will power up and display the on line default message Please refer to the ATS SETUP MODE section of this manual for terminal communication setup parameters Attach the remaining end of the data cable into the host computer port The Series 3500 is now ready for operation AT S ACCU TIME SYSTEMS ELLINGTON CT Wand Port LOW eo VALID 0 e ES Host Communication Port 8 9 Power Port Optional UPS Battery Front of terminal Back of terminal Wand Connector Pin Outs PINI Pin Description BE Me si 1 Earth Ground I I MITT 2 Ground 3 5 VDC 4 5 VDC 5 Wand Data Modular plug Modular jack 6 N C end view inside view wandpo MANU3500 01 01 ACCU RATE SET UP AND DIAGNOSTICS POWER UP To power up the Series 3500 a 12VDC source must be applied to the terminal power jack The Series 3500 with the TEST USE switch placed in the USE mode beeps executes a power up sequence and displays the message TERMINAL LOCKED ACCESSING TEST MODE To access the test mode 1 Unlock the base assembly on the Series 3500 2 Locate the Test Use switch on the b
13. mful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna Increase the distance between the time clock and the receiver Connect the equipment into an outlet on a circuit different from the receiver FCC Warning To assure continued FCC emission limit compliance the user must use only the recommended shielded interfacing cable when connecting to a host computer Also any unauthorized changes or modifications to this equipment would void the user authority to operate this device 16 MANU3500 01 01 3000 Series Mounting Template lt 6 00 gt lt 3 00 Mm alas am A A A p A MA 4 75 1 47 2 37 CD Y 3 28 Bi E e When securing to a flat wall use the mounting hole pattern labeled A e When securing to a standard 4 electrical box use the mounting hole pattern labeled B 300INST1 DRW A 17 MANU3500 01 01
14. ollowed by two sets of numbers The first number XXX indicates the amount of memory installed in Kilobytes The right most number Y Y indicates the terminals Real Time Clock incrementing in seconds 00 59 Testing the Keypad At this time the user may test the keypad assembly Each time a key is pressed the terminal will beep and the key value will appear on the 2 line of the display Press the ENTER key The message KEY INPUT ACCEPTED is displayed Each time the ENTER key is pressed an internal test of the terminal s communication port is performed If an error is detected the message COMM PORT FAIL will display the invalid light will flash and the negative acknowledgement beeper tone will cycle This message will continue until power is removed from the terminal Testing the Badge Reader ATS TEST MODE accepts inputs from slot readers optical or magnetic and bar code wands To test the reader simply swipe the applicable bar code or magnetic stripe badge The terminal beeps and displays the badge data To test the bar code wand the user lightly drags the tip of the wand across the bar code badge or label The wand should be positioned in the hand similar to that of a pen or pencil at an approximate 30 degree angle Begin the scanning process by dragging the wand horizontally in a straight line and at a constant speed across the entire label area Each bar code label includes a preceding and trailing 4 inch quiet zone This ar
15. ppears SWITCH TEST SWITCH TO USE POSITON Place the switch on the back of the terminal into the USE position The Series 3500 performs a network test in which the terminal sends data up to the host via the network cabling Since a temporary jumper was installed in the ATS RS232 Communication Adapter the data will be looped back to the terminal The following message should appear NETWORK TEST PASS ENTER TO RETEST To perform the local communication loop back place the USE TEST switch back to the TEST position and press the ENTER key The following message should appear NETWORK TEST PASS ENTER TO RETEST Remove the jumper from the RS232 Communication Adapter and secure it back into the host port Press the CLEAR key to advance to the next test ATS BATTERY TEST The ATS BATTERY TEST checks the terminal battery backup option if installed To enter this test press the ENTER key at the ATS BATTERY TEST prompt The following message should appear BATTERY TEST PASS ENTER TO RETEST Note If the battery backup option is not installed the battery test will fail Press the CLEAR key to advance to the ATS DI DO Test ATS DI DO TEST The ATS DI DO Test is a two part test that checks the terminal auxiliary DATA IN DATA OUT port connection by performing a loop back communication test on the port circuitry To enter the ATS DI DO Test 1 Press the ENTER key at the ATS DI DO TEST prompt The following message should appear SW
16. reatly increases the chances for continual data re transmission which may never be acknowledged The RS485 Series 3500 locally powered must be located no greater than five thousand 5000 wire feet from the host computer EIA standards for RS485 protocol data transmission dictate this cable distance MANU3500 01 01 INSTALLATION Base Locate a flat wall surface to accommodate the Series 3500 With terminal power being supplied locally insure that a conventional 110VAC wall outlet 220V AC in Europe and other areas check local electrical code requirements is dedicated to accept the Series 3500 12VDC power pack assembly The outlet should be no further than four 4 feet from the terminal With the supplied terminal mounting template prepare the wall to accommodate mounting hardware customer provided Typical mounting height is forty eight inches from floor to the terminal display Compliant to the Americans with Disabilities Act Observe OSHA and or local safety codes when operating tools during all phases of installation Attach the terminal wall mount to the flat wall surface Select and remove one of the perforated knockouts on the wall mount which will accommodate the data transmission and 12VDC power pack cable assemblies Data Cable For RS232 applications ATS recommends using its modular telephone type data cable This eight 8 conductor shielded flat cable has RJ 45 modular plugs on each end The fifty 50 foot cable ATS
17. rminals can be supported on a single host communication port The use of ATS Series 1000 Network Controllers allows up to five hundred and twelve 512 terminals on a single host communication port MULTI CLOCK RS485 INSTALLATION Pin Description 1 Earth Ground 2 DI 3 DO 4 DO 5 DI 6 Ground T VDC perower F 8 Ground pi Jp2 mE spa NC 8 S NO Erro eo NC 9 DINO NOTE Pinouts are referenced to the terminal drop Eribror2 Horor 3 Ejpror 4 ERE i ity T T Fa voc POWER SUPPLY RS 232 TO RS 485 TO HOST CONVERTER ES NETWORK CONTINUED amp I 3 E 3 COMM ADAPTER DB25 RJ45 W PWR i2vpc Y DE POWER POWER SUPPLY SUPPLY E E ABE nanam Boo Eng Lo Lo A E Y U 3K485 DRW MANU3500 01 01 Terminal Face Align the faceplate of the Series 3500 over the base assembly Plug the data cable through one of the perforated knockouts on the base and into the eight 8 position communication port of the Series 3500 Attach the output of the 12VDC power pack assembly into the power jack of the Series 3500 Plug the primary of the power pack assembly to the conventional wall outlet With the term
18. several times Possible cause Badge number does not exist in validation file Solution See Supervisor Note If all solutions fail try reading badge in the ACCU RATE M test mode Problem Terminal does not accept keypad input Possible cause Keyed data does not exist in validation file Solution See Supervisor Possible cause Keypad connector is unplugged Solution Test keypad in the ACCU RATEM test mode If all solutions have been explored and the problem still exists contact the Accu Time Product Service Department at 860 870 5000 during normal working hours 9 AM to 5 PM Monday through Friday Prior to contacting Accu Time please have available the serial number and if possible the configuration number of the product These numbers can be located on the terminal identification label NOTE The DCT has no user serviceable parts The Accu Time terminal must be operated within the parameters included in this manual Any operation performed contrary to these parameters will void the warranty 15 MANU3500 01 01 FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause har
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