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VoW Operators Manual

1. 70 Pam AIS TOR ee 70 22 FAULTS 8 MAINTENANCE 70 22 NOTES 71 22 1 1 CLEARING DUE TO UNFOUND SERVER 71 23 SUPPORT 71 24 COMMON QUESTIONS amp ANSWERS 72 25 INDEX 74 QSL Version Details as front 6 RCIS Wise Customer Information System Operators Manual 1 Glossary of Terms TM Railway Customer Information System descriptive RCIS trademark for this system PC IBM PC Terminal User System Computer and or User Terminal derived from Personal Computer Terminal Node Displays Public Displays DVC s Data to Video Converter Controls cycling information on Displays DOS MS DOS M Disk Operating System user environment e menus tools such as buttons text 5 Highlighted Window Active A Window that has a darker border to indicate that it is Window Window with Focus active and therefore the only window that will accept keyboard input Key keyboard keys keypress All refer to the user keyboard Mouse Mouse button Click Mouse All refer to the use of mouse or mouse keys Key Click clicked Means to click the left mouse key Double Click Means to click the left mouse key twice quickly See Mouse Details on page 68 Refers to the text insertion point pointer Button Control Icon Box This is an objec
2. 0 007070 077 18 4212 TIME AND DATE 19 4 4 3 SUMMARY 19 4 4 4 ARRIVAL CLEAR DOWN 0 2 19 4 4 5 VIEWING THE LOG 5 0 2007 19 4 4 6 ADVANCED CONFIGURATION 5 21 4 5 CONTROLLING TRAIN DISPLAY c2ceccececeecececeececececcececeecuceceecuseceeeuseseeeuseees 22 4 5 1 SELECTING TRAIN oes arse ete eed 22 4 5 2 SEARCHING FOR 0 22 4 5 3 POST AND tiae 22 4 5 4 OUT OF SEQUENCE POSTING 2 0 02 23 4 5 5 TRAIN STATUS HOLD amp PEND ober acepto scd 23 4 5 6 PLATFORM POST STYLE 4 POST 24 4 6 e 25 4 6 1 EDITING eiie rp pet oos 25 4 6 2 STATION NAMES 0 02 02 26 4 6 3 REMARKS
3. 34 31 12 26 27 LE DERE DUE IEEE 70 RUGBY adero ME 40 Dale utet te ULL PULO 32 RON Day 32 5 RH TR E EE 22 Selecting Pc lial E E 22 M ltiple raS 23 Special Notices 11 64 1 16 Special Remarks 13 Start 9 15 Station Names 26 ME 23 Status WINdOW 10 QSL Version amp Details as per front 78 RCIS Wise Customer Information System Operators Manual Summary Only xxr dete Extr MER ERU ewes 24 summary QUEUING 19 ra r 71 SWOB cento 6 SVWOB File EXWaCiOn ERR 49 SWOB File Ready for Extraction 49 SVNCHPONISAUON 34 System Map see also Maps 40 System eds e n ed 8 System ERE ERE 61 T Tables Train Status Column Indicators 37 TD Changing Delay Calling Points 43 Maps see also
4. 40 Clocks on 57 Common OQuestlofis 72 Configuration Other Options 18 Contin ModE 15 Copying Multiple 31 31 amp From Today s amp Masters 31 GUESOF S Cor PREX ERROR ELE 6 D Dales Eee 19 Delayed Trallsz 262322232522225929 522 422 532 24 57 DEYS m 57 Departing 22 QSL Version amp Details as per front 75 RCIS Wise Customer Information System Operators Manual Desktop EAE 36 44 Diagnostic see also Maps 40 AUIS erase H TO Display Activation sssri 9029s EE RICO RE ES 58 PINGING DRE 22 Display DIIVGIS 3 58 FOCUS 6 Display Fault 57 F ndarmentals 69 Display Falls cerren Eb 57 G E General Faults amp Maintenance 70 ml 31 General System Overview 8 ECS sees crn tes eda Dac Da
5. 64 ec ete etree MEDI PLE 68 db 15 Mode Setting erret enhn nn 18 Monitors Faults see also Fault Detection 44 Mouse BE E EEE LII DEM ALES AI 68 68 CR EDD CES 6 WIndOWS x 70 MSSVVIDOOWS M uen e ERE UNE 70 Navigato 16 New USCIS m 55 Notice toc cur 28 ANI ERN 14 OMENO ce oen RR E IRR dE 14 nes cecus iy atc E ie E gis 13 Operating Modes edere exe en men le enn 18 Operational Details 14 P Paramete S ou 32 Pending TRAINS 23 ER ERR 10 24 Platform Changes 24 6 Posting Aiiead souder 24 S TESIDS ierat e dera n teenie enn 35 Out of SEQUENCE tee TERRE AER EE 23 eji m E 24 UII orar re 22 Q Q amp A Common Questions 72 Quick 12 Quick Start 6 9 Quick Synchronisation 34 73 R Rapid
6. 62 62 Restore 63 Basic Principles of PC 5 67 BOC exits enw ere oan nan w eens emule da 23 BR2240 Specification 14 DUS E 24 beata AU RE UE IE IRAN EE 6 BUTTON or ICONS s secco ered Es EE xU RE De Re REA 8 C Point Builder 65 Cancelled nca tino 1 3 57 D 7 Change Platform Form 10 Changing Day icem 32 INDEX 31 Automatic 48 CIF Date Entry 46 Comparing Data 51 6 Extraction Properties 47 Loading Updates From Floppy or CD 47 Manual 50 Merge 52 PYOOIESS BOX 49 Starting Data Extraction 45 SWOB Extraction 49 Timetable Start Date 46 Viewing Extracted Records 51 Clearing due Io ose ve mee 71 Clipboard uen dide 31 70 Clock RUGDY
7. 26 4 6 4 MANUAL SUMMARY REMARKS 4 28 4 6 5 ASSOCIATED TRAIN 5 7 2 28 4 7 SPECIAL NOTIGES ce eio ote sue vui ce evo R eos vue Elis vae 28 4 7 1 OPENING THE NOTICES 1 28 c QSL Version amp Details as per front page 5 6 T RCIS Wise Customer Information System Operators Manual 4 7 2 POSTING A CYCLING NOTICE ca Doe Deo tu Roco ae uer rebus 28 4 7 3 POSTING OVERWRITE PERMANENT NOTICE 29 4 7 4 REMOVING A NOTICE FROM 5 29 4 8 MASTER FILE 31 4 8 1 COPYING MASTER SERVICE FILES amp RECORDS 31 4 8 2 CHANGING RUN DAY 5 32 4 8 3 SELECTING THE DESIRED MASTER SERVICE FOR EDIT 32 4 8 4 BACKING UP TRAIN 33 4 8 5 EDITING AN OFF LINE 2 22 222 4 4 33 4 8 6 RESERVED MASTE
8. 40 Testing see also Maps 44 TET Mimio Pate 59 19 Tire 40 70 Today List Controlling Train Display 22 Status ColUumfiazsee e ERROR ERR XR E 14 repe ee en 9 Todays SerVICO 14 Train Status Column Indicators 37 Trickle Down see also ECS Trains 35 U UPS UPSBat Program 66 UPS Uninterruptible Power Supply 56 Using List Boxes amp Grids 16 Using TD Maps see also Maps 40 W WaltchdodSutesases idee bes ever e 66 1 6 WINDOWS 6 69 Windows Explorer e i RR IR 66 X APSshellProgratti ss essc oi 66 c QSL Version amp Details as per front page Operators Manual Customer Information System Revision Record Version Description Software 2 6 12 03 2007 Initial Issue for Manchester Victoria v506 3 0 06 08 2008 Updated with details for Infotec displays and additional RCIS Wise features added v1 2 c QSL 1994 2008 Version 3 0 June 2008
9. It is therefore possible to perform several backup operations throughout the day or several different backups and find them all in one location on the destination drive Note that repeated saving of the same data will over write files with the same name c QSL Version amp Details as per front page 63 RCIS Wise Customer Information System Operators Manual 13 3 Restore Tab The restore tab can be used to restore previously backed up data provided that TE the previous data structure has not been qup altered or renamed since it was copied to p System E T Restore the drive Restore Method Delete Similar Existing Contents First Restoring items can have unexpected side Overwrite Filas With Backup effects and users must understand that Select the items to be restored select all that apply incorrect usage could cause the loss of current data or system functionality To restore data insert the drive media and select the drive letter in the Input Drive drop down box Any backup data dates found on the Input drive will be inserted into the Backup Dates drop down list THALES Next select the date from which you wish to restore data Then choose the method of restoring it Delete previous is used to remove unwanted new items You should always use the delete option for Masters and Today Lists It is important to note you cannot delete and application or data fil
10. 11 Internet RS 66 6 67 Keyboard 68 Key Combinations 67 dam EN 69 L LED Mimic Panel esee eee enn 59 LED Operation eese eene 56 19 LOGGING Ol 54 Logging 53 des 55 Logging Display Information 57 LOGGING OFF erderen em ree ee eame 54 RE CE AVR 13 M Main Board Mimic 60 exire 15 Manual Summary 28 Maps c QSL Version amp Details as per front page 77 RCIS Wise Customer Information System Operators Manual Changing amp Viewing Maps 41 Changing Delay Calling Points 43 DAN 41 DIAQHOSUG sesso RA REIS 44 40 CERE EI EE ER UEM 40 oratio Pape UNE RI ME 44 jin PD EUR 40 Mark Records iier ee nb 33 14 Merge e eet Ond 32 Message FINE
11. 49 6 5 7 SWOB EXTRACTOR PROGRESS 49 6 5 8 MANUAL EXTRACTION edit abu epu da opt RV 50 6 5 9 COMPARING EXTRACTED DATA WITH EXISTING MASTER FILES 51 6 5 10 VIEWING EXTRACTED RECORDS 1 51 RCIS WISE PASSWORD ACCESS 52 c QSL Version amp Details as per front page 7 1 7 2 7 3 7 4 8 9 10 10 1 RCIS Wise Customer Information System Operators Manual t LOGGING LOGGING OFF USERS nain UPS UNINTERRUPTIBLE POWER SUPPLY EVACUATE BUTTON EDF REMOTE DISPLAY CONTROLLER ALLOWING AUTO 10 2 GENERAL DELAYS CANCELLED 10 3 LOST CONNECTIONS WITH A REMOTE DISPLAY DEVICE 104 CLOCK DISPLAY QE SESS SEDE FE ORE POE QU 11 USING THE EDFDISP PROGRAM 11 1 ua en E OOR 11 2 INDIVIDUAL TAB USB 12 12 1 13 USING THE SYSTEM TOOLBAR OVERVIEW ee M
12. File Edit Help olours Colour Select box 07 55 Clitheroe and York Sreground Background Current Colour sample box Save button press ESC Stores changes and closes window Abandon button press Alt A Ignores changes Press the Notices button to associate a Exit amp Sd notice to this train Abandon X Ins Case M Notices Press the Remarks button to add a remark or service comment Remarks The Call Point Builder allows a train group to be entered complete with calling points See section 16 Group Calling Patterns for more information on this subject General editing Press the keyboard cursor keys lt gt to move the insertion point the blinking text cursor to the point where you want to edit e type over text Type Over Mode press the INSERT keyboard key until the INS MODE button is not in Italics A single letter will become highlighted is per example CallilMg at n this example the letter n is highlighted Note that the colour of the highlighted letter will become the default colour for new text The default colour is shown in the Current Colour Sample Box You may now type in the new text To go back to Insert Mode press the INSERT keyboard key again e o insert text Insert Mode press the INSERT keyboard key until the NS MODE button is shown in Italics in the new text or press backspace key lt to de
13. the main user manual for more details Note That while the system is in this condition it will continue to be useable but to ensure there is no persisting misinformation the system will automatically clear down the posted records every 10 minutes requiring that you re post these records again If all fails take the Master terminal out of service by shutting it down and transfer control to another terminal as explained in the section titled Changing The Master Terminal How can stop ECS trains appearing on the concourse displays A Ensure that the first three letters are ECS and that they are in capital letters Ensure that the display of ECS trains has been disabled on the Display Controller program Q When should I use a Quick or Full Synchronisation AJIf you are just bringing the system up to date after a brief shut down period time or because there is an apparent display error Use a Quick Sync Wait for 20 seconds If the problem is not resolved undertake a full sync If the you need to bring the system into sync after a shout down period that meant the system was off during an over night extraction You must either perform a full re sync from the Master terminal or if it needs to be updated to you can copy the master record to the Today list which will automatically do the synchronisation for you Wait until the sync is complete before attempting to use the system Q Why are arrival records being duplicated on the
14. Front this indicates that the posted train will only appear on the front platform display barrier and concourse leaving all others with the Please move down the platform message If there is a single hash in front of the letter then the train has been queued Multiple queued trains are departed according to time Middle this indicates that the posted train will only appear on the front or middle platform displays barrier and concourse leaving the rear with the Please move down the platform message If there is a single hash in front of the letter then the train has been queued Multiple queued trains are departed according to time Rear this indicates that the posted train will only appear on the rear platform display barrier and concourse If there is a single hash in front of the letter then the train has been queued Multiple queued trains are departed according to time c QSL Version amp Details as per front page 38 RCIS Wise Customer Information System Operators Manual 5 6 Warning and Error Message Lists 5 6 1 Overview There are two main error message boxes One of these is a stationary list box located on the same tab as the network settings It can be quickly viewed by clicking the smaller message list at the bottom of the options panel All system messages appear in this box before being logged on the hard drive The log file viewer can filter these messages under the name MEG T
15. Play Sound Locally New User Log Off The Train List Window 3 2 Online Today List Train Delay Movement ON DRA Muted Locally See DRA Play Local option Time Code Station Status Summary After powering up this is the first menu that will appear If this is not displayed press the ESC key until it appears For an immediate start proceed as follows If Log On buttons are visible then all users must Logon first Press F11 to show the Status Menu Press F4 to show the Today s List You These will bring up the two menus shown below required to allow immediate display control You must log on before you can use any operator functions F10 to post trains 07 13 5J92 07 13 From Newton Heath 07 18 2E07 07 18 Leeds 07 18 2 63 nese e 07 18 6J30 N 07 24_2J50 1 5 6 6 5 2 3 6 07 30 eet 07 33 From Rochdale 07 37 Wigan Wallgate 07 40 in kpproaching 707 40 Huddersfield 07 42 Shaw amp Crompton N 07 45 Train Approaching 07 47 Leeds 07 49 Southport 07 51 From Blackburn 51 From Newton 07 55 Clitheroe and York ap Rochdale via Wigan 08 p1 Liverpool Lime Street 9679 087 Train Approaching 08 09 Rochdale 08 12 Shaw amp Crompton NW F9 to clear trains CLEAR F9 HOLD F8 eH Train description EDIT WAN PLAT Pla
16. On Platforms On Main Board THALES c QSL Version amp Details as per front page 61 RCIS Wise Customer Information System Operators Manual Users can also hide platform numbers of un posted trains from people on the concourse by ticking the Only Show Platform Numbers of Posted Trains tick box The platform numbers are replaced with a dash This operation has no effect if the equivalent tick box on the RCIS software has already been ticked Thales EDF Display Controller Alarm in 3034 Seconds File View Edit Online Help iL The online help tab shows some help text for Online He E specific topics that can help clarify the Main Displays Display Mimics Display Control i fu nctionality of the system This display controller should not be closed down while the CIS is in use Closing the display controller will result in the loss of all communication to the displays To show all platform numbers ensure that the Edit menu Posted Platform Numbers Only option is not To show only platform numbers for Posted Trains ensure that the Posted Platform Numbers Only option is ticked This feature effect the Main Board NTI s only The length of time a special notice is shown can be changed using the Edit menu Special Notice Display Time Note that this option only effects displays that accept changes in this way THALES 12 Using the System Toolbar 12 1 Overview
17. Press Enter To Select Remarks List No 01 DELAYED SERVICE DELAYED 0004 0004 0005 ETA 0005 0006 0006 0007IETA 0007 Remarks Button 0008 0008 0009 0009 Service Delayed Exit amp Save Esc eee Rem ark Ed it button 0012 ETA 0012 Abandon Centre X 0015 ETA 0015 Ins Mode Case M 0025 0025 Notices 6 40030 ETA 0030 0035 0035 Remarks 0040 ETA 0040 0045 0045 0050 0050 0055 ETA 0055 0100 0100 0110 0110 Selecting Remark After bringing up the above Remarks List select the desired remark using the List Navigation methods described on page 16 For a faster way of selecting a remark key in the two digit number of the desired Remark The remark will be highlighted Placing the Remark Press the Enter key or double click the Remark in the Remarks List to place the highlighted remark This will bring up a dialogue box for you to confirm the insertion point as shown aw xi Insert place command button Summary Text 5 for Summary monitor Summary Remark NEMORE Train Text line s for the main Text Box Train Remark Position Cursor In Main Page Where Text Insertion Desired Previous Summary text for your information if any Previous Summary This information will be overwritten if y
18. 04 04 08 1145 38 MSF Clock Signal Lost MsaFm 04 04 08 1145 39 TRUST Data Feed Signal Lost 04 04 08 1145 39 TRUST Data Feed Signal Lost BOOT 04 04 08 1148 03 04 04 2008 11 48 03 SUMM SETUP 04 04 08 1148 03 1 SummLines zn 24 04 04 08 1148 03 0 Echo Out Same Port OK Click date at right If Master Log is checked at right the fuller oldest log will be read Else the most recent log before last reboot will be read Click a log item above to show expanded view here Logged on Users all users Message Log Filter filter off Log Content Filter i filter off Clear 4 9 To use the log file select the type of log data to view Current data is viewed by un ticking the Master log box Current log data is moved to the master log file every time the CIS program is restarted The Master 100 is scanned and all available dates in the file are shown in the date list box above the master log tick box Users can select information to be viewed sorted by date Once the date has been selected the users can refine their search through the data using the three drop down boxes in the right side of the tab he Logged on Users list restricts information to logged data between when a user logged on and the off again The list shows all user names who logged on the selected date Message Log Filter enables users to restrict information shown to a specific type of message s
19. Character Station Name expect to see it ADLINGTON LANCASHIRE Delete Station Adlington Lancs SHOE Stations or TOC Names Save Changes Edit 16 Character Station Name Only use letters Adlington Lanes Changes bere hyphen When selected the alternatives are shown comma or dots Edit 14 Character Station Name in boxes for each name length Do not use an equals Adlington Lanc sign in any names Edit 12 Character Station Name Click Abort to exit without saving any fAdlington changes All other attempts to exit after editing any item will result in a warning c QSL Version amp Details as per front page 64 RCIS Wise Customer Information System Operators Manual editing any item will result in a warning To enter a new item blank all the editable boxes and then enter the new information in all appropriate boxes leaving those not required empty then click the Save Changes button oimilarly to edit an existing item simply select it and then edit the items that have changed and finally click the Save Changes button To delete an item first select it in the drop down box then click the delete button Changes are immediate and take effect as soon as the display information is updated 15 Using the Message Filter 15 1 Overview The message filter is used to restrict the amount and type of messages that are sent to the RCIS message boxes This reduces the
20. E i ee USING THE PROGRAM OVERVIEW Copie ig ELM aM ONE 19 2 BACKUP TAB cic e MU RESTORE TAB 14 14 1 15 15 1 16 17 18 19 20 21 USING THE LOOKUP EDITOR edle USING THE MESSAGE FILTER OVER VIEW GROUP CALLING PATTERNS XPSHELL PROGRAM UPSBAT PROGRAM WATCHDOGS INTERNET AND WINDOWS EXPLORERS BASIC PRINCIPLES 2421 Re LB cr D E 21 11 STANDARD KEYS cecina 21 1 2 KEY COMBINATION 556 2 2 21 2 MOUSE m 2120 ta E ere c 213 WINDOWS c 21 3 1 FUNDAMENTALES QU Fue M Ud do vas 21 3 2 USING THE KEYBOARD TO CLICK A SCREEN BUTTON 56 56 56 57 57 57 57 58 58 58 61 61 62 62 62 63 63 63 64 64 65 66 66 66 66 c QSL Version amp Details as per front page RCIS Wise Customer Information System Operators Manual 21 3 3 ADVANCED WINDOW
21. Note that floppy drives are not usually large enough to back up the data The BackupApp has two tabs One is for backing up files and the second is for restoring files All data backed up is placed in a specific dated directory on the selected drive It is strongly recommended that users do not rename the directory if they intend to restore data from it at a later date 13 2 Backup Tab The backup tab enables users to save the apa data that is located on the current PC Restore Select files and directories to be backed up Output Device or Drive It Save data to any existing drive on that Click all that apply click again to deselect XP System PC Available drives are shown in the Output Device drop down box F To make a backup of data files first select etre your output drive Progress p Then choose one of the items in the backup options drop down list When 2 selected number of sub options displayed in the file list box on the left n Select all the file types that are to be copied to the output drive THALES View Log Once you have selected all files needed click the Backup Files button to start copying files If you forget to include a set of files simply repeat the process again and either select the extra files or clear the list and only save the missed files files are saved in a dated folder Hence they could be saved to z backup 13 06 08
22. Once the CIF file has been extracted into SWOB Station Working Order Book file the train records are created by the SWOB Extractor These boxes will close automatically when the extraction processes have been completed c QSL Version amp Details as per front page 49 RCIS Wise Customer Information System Operators Manual 6 5 5 Extracting CIF Data Progress Box While the extraction process is underway a progress box is displayed showing the current state of the extraction process First the data is checked for the required date range This is necessary as CIF files can contain train details for up to 2 years ahead Once checked the valid trains are extracted into a SWOB file During this process the progress box shows an indication of the number of items processed Extraction starts by combining any new CIF files with the master CIF file The master data file has been named MainData DAT Next the MainData DAT file is backed up While backing up the file any out of date records are stripped out to compact the file and help keep extraction times to a minimum as well as helping to reduce the amount of TSDB Extracting CIF Data Please Wait Performing Extraction Process Backing Up amp Compacting Files C rcd ManVic cifiMainData dat Rec 256 TSDB Extracting CIF Data Please Wait Performing Extraction Process C rcd ManVic cif MainData Dat 18 03 2007 Record 929 Ou
23. Syn C B tto n 5 ENGBOMO TIMETABLED ALTERATIONS DUE TO ENG NEW ENGINEERING WORKS e Esca pe List Close button ENGPOMO ENGINEERING WORKS Fuller details about special notices are provide later in this document 4 3 1 List Navigation To select a record the user may either use the keyboard keys to manipulate the Highlight Bar position or use the mouse to click on the List Scroll Bar For Keyboard and Mouse usage see Chapter 6 Basic Principles The relevant keyboard keys are Up Down PageUp PageDown Home End having the effect that is stated by the key name The Scroll Bar provides a mouse interface for list positioning and can be used in three ways to change the list scroll position 1 To move the list up and down one line click the List Scroll Arrow Chevrons c QSL Version amp Details as per front page 17 RCIS Wise Customer Information System Operators Manual 2 To move the list up and down one page click above or below the List Scroll Position Chevron 3 To move the list to any position Drag on the List Scroll Position Chevron The Scroll Bar acts in a different way to the use of the keyboard keys in that the Highlight Bar is not moved with the list The user must therefore click the desired record to highlight it once the desired record is visible SELECTION A record is said to be selected when it is highlighted with the Highlight Bar as described above Once selected it is ready fo
24. by clicking the Set New Date screen button After clicking the text field to the left of the button will freeze and allow you to make the change Finish the operation by clicking the Set New Time or the Set New Date screen button again 4 4 3 Summary Queuing This affects the way that RCIS displays the summary information on the Summary Display If the user clicks OFF then only the posted trains are displayed on the summary This is the default behaviour when the system is first switched on If the user clicks ON then all the pending trains that will fit are appended to the posted trains and are also displayed on the summary Note The user should always click the OFF screen button before leaving the system unattended at night 4 4 4 Arrival Clear Down Period This is the approximate amount of time in minutes that the arriving trains are displayed on the arrival display after their public arrival time This only effects arrivals marked with an A in the status column of the Today List The system will automatically remove the oldest arrival records marked with an A when there are more than 16 posted to the display To change the delay period simply enter the number of minutes and click the apply button Any value from 1 to 60 minutes will be accepted 4 4 5 Viewing the Log Files The Log tab enables users to access the log file Log files can become very large over time often reaching several hundred Megabytes
25. can get back to the Start Up Menu by pressing the ESC key once The Start Up Menu is explained immediately below while the other menus are discussed under the relevant headings e Status F11 see Controlling Train Display para 4 5 19 Notices F2 See Special Notices para 4 7 page 28 e Off Line F3 see Master File Editing para 4 8 page 29 e OnLine F4 see Controlling Train Display para 4 5 page 19 e Other Configuration Ctrl F5 See Configuration para 4 4 page 16 If you are unfamiliar with RCIS and the concepts involved you first should continue reading the following paragraphs in the order they are provided An image of the startup menu is shown in section 3 1 c QSL Version amp Details as per front page 16 RCIS Wise Customer Information System Operators Manual 4 2 2 The Global Options Panel All 5 menus are also accessible from the Global Options Panel as shown 2017 below Additionally this panel stays visible at all times to provide RCIS E v1 1 209 information on Time Day Date and Mode Manchester Victoria For Mode information see para 4 4 below DUE Whilst the user can use the mouse to click these buttons note that each button is defined a short cut function key F11 and F2 to F5 Tae El The Terminal name is shown at the top of this form NOTICE F2 S OFF LINE F3 The time and date are shown in the centre of the form Clicking on the ONLINE F4
26. edit them This not only provides a backup copy but it will also ensure that a copy is sent to all control PC s on the system Extracted CIF files only exist on the PC they are extracted on they are not sent around the system Users can use the Sync button to send CIF extracts to other terminals when required 6 5 10 Viewing Extracted Records The records can be viewed and edited in the RCIS Master Summary screen and editor Any extracted files will have been extracted into the master files 20 to 30 The Operator should examine each record and move those that they wish to retain to another master file location Each record should be edited as required and moved or merged with other master file records when needed Directories 22 to 28 inclusive contain the daily extracted records All records for each day of the week are deposited into these directories with the exception of CIF tomorrow files The records for the CIF tomorrow file are treated differently to allow the Operator to edit records for the next day These files are separated as follows The Operators own master files for the same day must be located in master files 1 to 7 For larger stations this will probably be 1 for Monday to 7 for Sunday e New and Changed records can be found in the CIF daily directory between master file 20 and 28 e Master file 29 holds a copy of any records that exist in the corresponding Operators master file but not in the new CIF extract These are as
27. frequency of some messages that may otherwise cause annoyance The standard messages are still displayed in the message box on the network diagnostic panel and will still be logged However they will not appear in the popup message box which will therefore not keep appearing in front of the other forms whenever a message is received The down side of using this feature is that users Biim File Action Help About may not see essential warning or error messages Ave ens PC booting message that would otherwise of been displayed more prominently The filter box shows primary message types Those in the left list will be displayed and those in the right list will not Users can prevent the display of these types of Vene messages by first selecting a message type and USERSYNC Sync message larm mes then clicking the select button WARNING TD alam message Messages in the right list can be redisplayed by clicking on them and clicking the remove button On some systems there may local message types that can be disabled too c QSL Version amp Details as per front page 65 RCIS Wise Customer Information System Operators Manual 16 Group Calling Patterns Calling patterns can be changed quickly using the Group Call Point Builder form It is opened from the Train editor form by clicking on the Call Point Builder button located in the lower
28. option will only show the posted train platform numbers all others will be hidden by replacing them with a hyphen dash until the train is posted to the displays When un ticked all known platform numbers are visible regardless of the trains posted status Maximum delay before Delayed is shown This is the time in minutes before the word Delayed is used to replace a expected delay ETA time Minutes before clearing Departures off Displays This is used to control the display clear down time When set the time of automatic clear down occurs at the selected time before or after the public time Minutes before clearing Arrivals off Displays This is used to control how long the arrivals remain on display after the public arrival time User Preferences enable users to customize their displays Show Graphical Icon Panel This option enables users to use the icon panels rather than the button bar However users can switch between buttons and Icons by right clicking on the button panel when this option is ticked When un ticked the icon panels cannot be used Show Selection Rectangle This option enables a rectangle to be drawn around the currently selected icon on an icon panel This can help to indicate which of the icons are selected under the mouse c QSL Version amp Details as per front page 22 RCIS Wise Customer Information System Operators Manual Hide Popup Message Box This option enables us
29. page If users have inserted spaces to the left of their notice text then the displays will not appear unevenly centred The displays use proportional fonts which means that the number of characters that can fit across the display width depends on the width of the characters Hence a message comprising of lower case characters is more likely to fit on the display than a message with only upper case characters As a guide the Notices editor has been restricted to 24 characters in most cases the message should be displayed correctly without the loss of characters off the end of the display Page 30 c QSL Version amp Details as per front page 31 RCIS Wise Customer Information System Operators Manual 4 8 Master File Editing For an explanation on how Master Files are used by RCIS see System Principles page 14 To open or access the Master Files List window Press F3 Generally F3 can be pressed from any RCIS menu The Master File Summary list is displayed when the F3 key is pressed List of Master Tables The Master file lists have From 70 5 MASTERS 28 03 2007 09 04 2009 MTWZF All Weekdays yellow backgrounds The colour difference gt has COPY TODAY been provided to Operators identify which DELETE list they are about to edit The functionality is similar 28 03 2007 09 04 2009 All Weekdays to the Train Service List 28 03 2007 09
30. page 11 for a drawing of the standard RCIS Editor window and to the drawing in section 4 6 3 Remarks amp Notice appending for the expanded window view General editing e Moving the insertion point Press the keyboard cursor keys Ti to move the insertion point the blinking text cursor to the point where you want to edit Use the left and right keys in combination with the Ctrl key to skip entire words As alternative point and click with the mouse See also Keyboard and Mouse usage 7 onwards To insert text Insert Mode press the INSERT keyboard key until the INS MODE button is shown in Italics First ensure that there are no characters highlighted so that only a thin blinking text cursor is visible Type in the new text or press backspace key lt to delete text to left of cursor press Delete key to delete text to right of cursor e o type over text Type Over Mode press the INSERT keyboard key until the INS MODE button is not in Italics A single letter will become highlighted is per example 17 5 CalliMg at n this example the letter n is highlighted Note that the colour of the highlighted letter will become the default colour for any new text that is typed The default colour is shown in the Current Colour Sample Box This will not change during typing but it will change as soon as the insertion point is moved You may now type in the new text To go back to Ins
31. they are shown in the boxes below the summary pages c QSL Version amp Details as per front page 60 RCIS Wise Customer Information System Operators Manual 3 Line Platform NTI his tab shows a mimic of what should be displayed on each of the 3 Line NTI displays Platform buttons are provided to enable the selection of individual platforms If any Special Notices are posted to these displays they are shown in the boxes below the main display box Whilst all platforms are shown on the platform selection buttons on Platforms 1 amp 2 are using this type of display Thales EDF Display Controller Alarm in 3155 Seconds File View Edit Tools Help LED Portrait Summary TFT Departure Summary Display Activation Progress Messages Main Board Layout Online Help 3 Line Platform NTI Display Status User Settings Main Board Next Train Information Special Notices left click to select PAGS ee eee eee NENNEN eee THALES Thales EDF Display Controller Alarm in 2721 Seconds File view Edit Tools Help Display Status User Settings Display Activation Progress Messages Main Board Layout Online Help LED Portrait Summary TFT Departure Summary THALES Main Board Layout This excludes any summary display boards that may be installed adjoining these boards Usually there is a departure board on the left and an arrival on the right of t
32. window is not active you will not be able to control it with the keyboard Also some windows take over when they appear and you will not be able to control the system again until that window is closed This is called a Modal Window How will know if a Its border will be highlighted The highlight colour varies as window is active this is set up in Windows according to preference However normally an active window has a cyan blue border whereas a non active window has a washed out grey border ACTION METHOD To open fetch a window Use the screen buttons provided They are titled to show the window that they will pick up You must click these with the mouse button see p68 To close a window RCIS application has been written so that Windows automatically close when you press the ESC key The last window you called will reappear To make a window active As explained above a window must be active before you can control it with the keyboard Normally the window that you last opened is active If it is not active click it on it s border To move a window You should not need to However you should know that it is possible to move a window if it has a title bar This is performed by dragging on the title bar see para 21 3 3 p69 To click a control A control or button is a screen object within a window that performs some function The function is usually written on the button or control To action that function you must cl
33. 04 2009 Saturday 28 03 2007 09 04 2009 Sunday For the select instructions given below see the TRAIN SRVCE DB section List Usage p16 SYNCH 2 __ ESCAPE 02 07 1007 02 07 1007 CIF All Weekdays 02 07 1007 02 07 1007 CIF Tue to Fri Only 0210711007 0210711007 02 07 1007 02 07 1007 Resrvd CIF Monday 02 07 1007 02 07 1007 Resrvd CIF Tuesday 0210711007 0210711007 CIF Wednesday 0210711007 0210711007 CIF Thursday 02 07 1007 02 07 1007 Resrvd CIF Friday 02 07 1007 02 07 1007 Resrvd CIF Saturday 00 00 0000 00 00 0000 CIF Not Running 4 8 1 Copying Master Service Files amp Records Copying master files is essential if you are to create a separate but similar train service for example for a day where Engineering Works occur or for Easter or Christmas To Refresh The Today s On Line Service File This will occasionally be necessary especially if the wrong list was extracted overnight click the TO TODAY screen button The new file will now be available for editing in the On Line menu To copy an entire Master Service file all the trains contained in a file click the COPY screen button A special dialogue box will allow you to select the desired destination service Care should be taken not to overwrite another important Master Service The new file will now be available for editing The next section tells you how to a
34. 100 ETA 0100 ETA 0110 ETA 0110 1 Select the train highlight the train as previously described Press F12 The dialogue box shown above will appear but with a list of remarks 2 Select a remark This can be achieved quickly by pressing the first number of the remark For fast remarks only the first 9 remarks are available 3 Press the Enter key Pressing enter is the equivalent of clicking the INSERT screen button to insert the remark Note If desired the insertion point for the remark can be changed first by using the Up amp Down keys on the keyboard TV 4 Press the ESC key Only press the escape key once you have confirmed that the remark is placed as required A train that is posted can be appended with a quick remark in 5 simple steps assuming that RCIS is displaying the Today s List For example if the desired remark is number 9 eg Cancelled and if the train for the remark is on platform 3 Press 3 Press F12 Press 9 Press Enter Press ESC Details for selecting and editing remarks are discussed in section 4 6 3 c QSL Version amp Details as per front page 13 RCIS Wise Customer Information System Operators Manual 3 6 1 Special Quick Remarks There are several special remarks These are remarks which when used from the F12 Quick Remarks button will activate certain special tasks as well as place a remark line in the train data or summaries To cancel a train simply se
35. E SSTART MENU 2 9 3 2 THE TRAIN LIST WINDOW ER UU Dus 9 3 3 THE STATUS WINDOW tee vE coa vest 10 3 4 TO CHANGE PLATFORM NUMBER cececcececeecececeecucececeuceceecuceceecuceeeeeeceseeees 10 3 9 TOS DIT Ae c 11 3 6 QUICK REMARKS 12 23621 SPECIAL QUICK REMARKS 13 4 OPERATIONAL DETAILS 14 4 1 GENERAL a ea 14 4 1 1 SYSTEM PRINCIPLES n tatu 14 4 1 2 TODAY S SERVICE 14 4 1 3 OFFERED TRAINS amp 5 15 4 2 MENU OVERVIEW 5 15 4 2 1 THE START UP MENU AND THE 5 SUB MENUS 15 4 2 2 THE GLOBAL OPTIONS PANEL 20 16 4 3 LIST USAGE 16 4 31 LIST NAVIGATION 16 4 3 2 RECORD 0000 000 17 4 4 CONFIGURATION 62 E 18 4 4 1 MODES RCIS 5 5
36. ES 40 6 1 MSF RUGBY CLOCK essor 40 6 2 TD TRAIN DESCRIBER eene nennen nnn nnne nnn nnn nns 40 622 OVERVIEW MT 40 6 2 2 TDIMAPS 40 6 2 3 CHANGING amp VIEWING 5 4 00 41 6 2 4 MAP 5 41 6 2 5 CHANGING TRAIN DELAY CALLING POINTS 43 6 3 SYSTEM STATION PEAN inda tid do Base e ora dau devenue Dus vc ut 44 6 4 SYSTEM DIAGNOSTICS MAP nnnm nennen nnnm nnne rina n nnn ens 44 64 1 OVERVIEW ooi codo Eoi Unt tena _ 44 6 5 CIF ase e ee ee ease oa 45 6 5 1 STARTING THE DATA EXTRACTION PROCESS 45 6 5 2 CIF EXTRACTION PROPERTIES 47 6 5 3 LOADING UPDATES FROM FLOPPY OR 47 6 5 4 AUTOMATIC EXTRACTION PROCESS 48 6 5 5 EXTRACTING CIF DATA PROGRESS BOX 49 6 5 6 SWOB FILE READY FOR EXTRACTION
37. En The Toolbar appears at the left of the operator screen It provides buttons that enable users start programs or bring hidden programs into view Each button can show an icon symbolizing the application it is associated with When the buttons are clicked they will either bring to program to the top of all others on the screen or if it is not currently run it will be started Further information about the button functions can be seen by hovering the mouse over the buttons to display a tooltip message It can be temporarily moved away from the left border by clicking the mouse on the title bar and dragging away To restore its position and size left click on a blank section of the bar The functionality of the toolbar can be changed by an engineer who can add or remove applications from the toolbar to suit individual site requirements These will typically include RCIS ATOC Lookup Editor Backup Program Display Controller XPShell Startup App amp the Messages Filter Additional programs can easily be added to this toolbar when required lt L QSL Version amp Details as per front 62 RCIS Wise Customer Information System Operators Manual 13 Using the Backup Program 13 1 Overview The backup program is named BackupApp It has been set up with a number of scripts that allow essential train data and applications to be backed up to either a hard drive CD Drive or Flash Drive
38. For this reason the computers are designated specific tasks The Master PC installed in the equipment room rack is the controller of the system It receives TD TRUST amp Time information from other devices and relays that information to the user on both computer terminals The second computer is the Offline terminal it can take over control from the Master computer if it stops working Its offline status enables users to edit trains without disturbing the functions of the master computer It is strongly recommended that changes to the Today List should only be undertaken on the Master computer as it is in control of the current train data RCIS Wise is the main CIS software package that will be operating on all control room computers Wise is the latest version of RCIS the Railway Customer Information System it has the same basic functionality with the option of using a graphical interface in the form of iconic buttons 2 1 Icons or buttons RCIS has 3 methods of controlling user access ON LINE Hot key keyboard combinations are provided for most of the E POST F18 CLERR F9 HOLD F8 Clear Old EDIT WAN PLAT FB SUMM F5 REM F12 DELETE Advanced Audio SYNCH 2 RESET ESCAPE frequently used operations Windows buttons are provided on all forms and display areas Icon panels are provided on recent versions of RCIS These
39. If you only want to extract specific date related train information then click the No button TSDB Option Menu e Auto Extract Now This option will start the automatic Extracting For Tuesday extraction process based on the last settings entered 11 Mar 2008 using the Properties form Some Operator intervention may be required Start Manual Extraction This option enables the Start Manual Extraction Start Manual Extraction Operator to have more control over the extraction process by manually responding to questions e Extract Specific Date As the date has already been entered this button will normally appear greyed out Load Update From CD Disk Set Auto Extract Properties This displays the Properties form to enable Operators to select the Close Escape required settings for automatic extraction of the CIF data This is particularly important where automatic unmanned extraction occurs at night The menu form is displayed next This is used to select the e Load Update from CD Disk This option displays the operation that you wish to Windows file open box The Operator can use this box perform including copying CIF to inform the program where the CIF files are to be read files from other media formats from Once selected the files are copied to the CIF and setting the automatic directory ready for extraction extraction properties e Close Escape Closes
40. Operators Manual Customer Information System Operators Manual Customer Information System Manchester Victoria Operators Manual produced exclusively for Thales Services UK Version As Footer O Queensgate Systems Ltd UK 1994 2008 Copyright Details This document is the property of Queensgate Systems Ltd UK It may neither be reproduced in whole or in part nor disclosed to a third party without written permission of a Director of Queensgate Systems Ltd All trademarks acknowledged particularly MS Windows abbreviated to Windows amp MSDOS being trademarks of Microsoft Corporation and PC as an abbreviation for IBM PC Personal Computer being a trademark of IBM Corporation RCIS is a descriptive trademark for Railway Customer Information System belonging to QSL QSL is an abbreviation for Queensgate Systems Ltd c QSL 1994 2008 Version 3 0 June 2008 2 RCIS Wise Customer Information System Operators Manual CONTENTS 1 GLOSSARY OF TERMS 6 1 1 auus db Sra iv cad d Rua pau UR 7 1 2 HEAETH AND SAFETY e Tee 7 2 GENERAL OVERVIEW OF THE CONTROL SYSTEM 8 2 1 8 3 QUICK START INSTRUCTIONS 9 3 1 TH
41. Press the F11 function key to set focus on the Status Window then press the platform number key and proceed as above o Or Press F4 for the Today s List and then the Platform number 4 5 2 Searching For A Train You can search for a train in the Train List by first ensuring that the list has the focus an then pressing 5 S e Ctrl S searches for trains by their record name e g 1H will find 12501H05 and 13501H07 1250 will only find the first example shown here e Ctri S Searches forward from the current position never above the current position he next time you press Ctrl S it will look for the next train in the list To find multiple trains start at the top and keep repeating the Ctrl S search until you have found all of them 4 5 3 Post and Depart To post and depart trains Select the train and use the F10 and F9 keys For details refer to the Today List section and the Today s Service image in that section For details on individual train selection see Selecting A Train para 4 5 1 c QSL Version amp Details as per front page 23 RCIS Wise Customer Information System Operators Manual Tip Group Departing Instead of highlighting a single train and departing it using F9 the user may depart many trains at once by selecting multiple trains and pressing F9 To select multiple trains place the mouse pointer on the first train to be selected and then drag the mouse cursor downw
42. R 85 2 33 SYSTEM ENHANCEMENTS 34 5 1 RAPID SYNCHRONISATION OF THE TODAY LIST 34 6 5 34 5 1 2 USING QUICK SYNCHRONISATION 34 5 2 ECS TRAINS 5 2 200 602 280 520020012305200 02000 220 30 200 00 08 0 80 300 000 0 8 0 080 0 2020 302 35 5 2 1 OVERVIEW MEE 35 5 3 TRAIN ARRIVAL RECORDS ioa DU P CMM UE 35 5 3 1 HIDING ARRIVING TRAINS ON SUMMARY 5 5 35 5 3 2 SHOW ARRIVING TRAINS ON PLATFORMS 35 5 4 DESKTOP 36 5 5 TRAIN STATUS INDICATORS CE cU Cae EE e saxea UR ee DUO E Sue 37 9 9 1 OVERVIEW 37 552 JLISTOF STATUS SETTINGS Roa 37 5 6 WARNING AND ERROR MESSAGE 5 nnnm nennen 38 5 6 1 OVERVIEW eR E ___ ___ ______6_6 _ 38 5 6 2 GLOBAL OPTIONS MESSAGE 15 38 563 POPUP MESSAGE BOX reta Urb eo UR de Wr obs tib dee es 38 ADVANCED FEATUR
43. ange the calling patterns by ticking or un ticking the stops as required To select a calling pattern Pick the most applicable calling pattern group Then select it into train editor window by either clicking the Apply button or by right clicking on it to bring up the remove untick popup menu from which the Use This Route option can be UT selected Help Cancel The popup menu can also be used to set request stops or remove them While the Call Point Builder is open a message box reminder also remains open in the background lt is important to close the call point builder before attempting to use RCIS When the Call Point Builder is closed or a calling pattern has been selected the Train editor form will re appear showing the train calling pattern RCIS INFORMATION Editing with Call Point Builder Please close editor before resuming use of WISE e c QSL Version amp Details as per front page 66 RCIS Wise Customer Information System Operators Manual 17 XPShell Program The XPShell program runs in the background It is responsible for starting the programs when the PC is rebooted and provides a number of engineering tasks including rebooting the PC Users should not attempt to change or close 2300 File Edit Tools Help QSL RCIS Startup Program 1 To Run Many of the menu functions are disabled to help prevent accidental changes to the syste
44. ard while holding down the left mouse key until all the required trains have been highlighted This is a useful function to clear away excess pending trains that accumulate when the system has been left unattended 4 5 4 Out Of Sequence Posting In order to ease the operation of the system under difficult conditions RCIS allows Out Of Sequence Posting when in Automatic Mode To make use of this feature ensure the system is in Automatic Mode see para 4 4 1 p18 and proceeded as follows To avoid accidental posting of more than one train to a platform a warning message is displayed when an operator attempts to post a second train to the same platform The message box offers the operator three options to Post the train and remove the previous train by making it pending Queue the current train or cancel the posting For example Where a train arrives out of sequence i e a previous train is posted but the arriving train is a later train 1 Post The Later Train Select it and press F10 The previous train will be forced back in to a Pending state 2 When the later train has departed Depart The Later Train Select it and press F9 The previous train will automatically go from the pending state back to the posted state 4 5 5 Train Status Hold amp Pend The Today s Service menu has two additional controls to determine the Status of trains They are the buttons Hold and Pend Hold A train that is late will sh
45. arrival summary displays A There are several possibilities 1 If an arrival train and a departure with arrival information entered have both been created for the same train it is possible that both arrival details will appear on the arrival summary display To resolve this make the arriving record the one with the From in the description column of the Today List No Summary record Remember to change the masters as well if this is a long term change 2 Atrain record may have copied that had an arrival entered in the F5 summary section try to identify the train record as it is cleared off the system and then correct the summary details for that train c QSL Version amp Details as per front page 74 RCIS Wise Customer Information System Operators Manual 25 3 3 Line NTI Mimic Panel 60 A Acknowledgements 1 Actve VVIndoW 2523969290039 6 69 Advanced Clipboard 31 Advanced Configuration Settings 21 Allowing Auto 56 Appending Notices 28 Arrival Clear Down Period 19 Lookup Editor 63 Station Names 26 E 15 Automatic 2222 2 2 15 Back p
46. atform 4b 11 03 Departure Platform 4 5 12 07 Platform 5a 13 05 Platform 4a 14 80A Platform 6b 15 09 Platform 15 04 Departure Platform 807 Main Board NTI 6 08 Main Board Arrivals 807 Platform 5a 2 05 Platform 4a 2 09 Platform 2 Un ticking prevents any further messages being sent and the display will clear down usually within 2 to 3 minutes of the last message received Displays should be un ticked when they are awaiting repair by an engineer as this can improve efficiency by not have to keep looking for missing displays iv Tum ON Audible Alarm Ringer ON Logging THALES Thales EDF Display Controller Alarm in 3350 Seconds File Edit Tools Main Board Layout Online Help User Settings LED Portrait Summary TFT Departure Summary 3 Line Platform NTI Display Activation Progress Messages 13 48 25 Reconnecting to Display 18 13 48 15 Reconnecting to Display 18 This provides useful engineering information 13 48 12 Reconnecting to Display 18 13 48 04 All Polls Completed I 1 13 48 02 Reconnecting to Display 18 about the network and display operation Some E eA 13 47 48 Reconnecting to Display 18 of these errors are also displayed in the RCIS 1247 38 Reconnecting to Display 1 13 47 33 All Polls Complete 13 47 27 Reconnecting to Display 18 message box 13 47 25 Reconnecting to Display 18 13 47 14 Recon
47. ation lookup to be changed Click the mouse on each of the berths to be changed Click View Only again when finished c QSL Version amp Details as per front page 42 RCIS Wise Customer Information System Operators Manual Use Delays When ticked Operators will be advised of any delays and the delayed train will be repositioned in the Today list to reflect its actual time in relation to other train movements and when coupled with the TD Auto mode in particular the Arrival summary screen will display an Expected arrival time Show This option notifies the Operator of all delays regardless of the Use Delays setting When disabled no train delays are notified When ticked on the Master terminal the arrival delay messages are routed to the Today lists on all control room PC s This information is displayed in the right hand column of the Today list headed TD Log This option is for engineering use only If engaged it should only be used for short periods Setup This provides access to special map INI files for use by engineers only This option is normally password protected to stop accidental use Diagnostic This button displays help information it is provided for engineering and system diagnostic use List Displays the delay messages in the right hand message box on top of the Global Options button panel The general help for the map display and control panel usage or you can press the F1 key A bu
48. ators Manual 6 2 5 Changing Train Delay Calling Points Once the calling points have been initially set up it should not be necessary to change these settings However should they be accidentally erased or require amendment then this procedure should be followed Note Do not change any settings unless you are certain you know the new values Display the maps by pressing the equals key Then press the number of the map that has the berth calling point to be edited Locate the Change Params radio button on the control panel at the bottom of the map and click the mouse on it You should see the berth numbers appear Move the mouse over the berth to be changed As the mouse moves over it the current berth calling point settings will be displayed in the help hint box on the far left of the map control panel Possible settings are as follows 2 commas with no spaces indicate a normal berth L 1 AnL in the berth parameters indicates that the berth is a Lookup point used for checking train delays P1 A sign indicates a platform berth is followed by a P and then the platform number Note The comma separators are essential All berths must have one of these types of entries The default is the double comma with no spaces When editing is complete click the View Only radio button on the left hand side of the map control panel c QSL Version amp Details as per front page 44 RCIS Wise C
49. be displayed after the files have been copied Click OK to close it You are now ready to select the method of extraction 6 5 4 Automatic Extraction Process To start the automatic extraction click on the Menu form button Auto Extract Now If there are no new CIF files in the extraction directory a message box is displayed to inform the Operator of this and request the action that is to be taken 9 No CIF files are available for extraction Try the button Load Update From CD Disk first Do you still wish to proceed extracting again from older CIF archives Mo Cancel e Click on Cancel No to abort the extraction e Click Yes to proceed If you proceed with the extraction the program will read the existing CIF files and extract any appropriate records from any data that was previously available If there are new CIF files to be extracted then the following message is displayed instead 9 Is this CIF extract a complete New Timetable For updating existing only compares to MainData dat containing all previous extract history e Click Cancel to abort the extraction e Click No to add the new CIF files to any existing data already on the hard disk and then extract the combined information e Click Yes to remove any existing data files and perform a clean extraction using the new CIF files The automatic extraction process will now proceed While the CIF is extracted a CIF progress box is displayed
50. ction by clicking the CASE button This will alternatively make all the selection Upper or Lower case Capitals or Small letters or proper case initial letter of each word capitalised only selection may be copied by pressing Ctrl Insert and then moving the insertion point to the copy destination and pressing Shift Insert e selection may be moved by pressing Shift Delete and then moving the insertion point to the move destination and pressing Shift Insert Note that text may be copied and moved between trains in this manner Note also that minor changes to the Text Box can be undone by pressing Alt BackSpace Undo may change colours e o Centre Text Press Alt X or click the CENTRE button This will tidy up text in the text box by centring it The only lines that not centred are lines with a double period or colon within the text i e or This ensures that centring is not applied to any format line e g with the word Continued and the train title line because of the colon in the time e g 12 53 e Finally press the ESC key to store contents and close the window To abandon changes press Alt A or click the ABANDON button Note that the abandon button is shown in italics until the contents of the page have been changed 4 6 2 ATOC Station Names Whilst the editor permits the full station name to be input the stations displays may not be wide enough to contain the
51. data is mapped and then displayed The berths can be added deleted and moved as required This should only be undertaken by an engineer 6 2 4 Map Controls The special map controls are located on the Controls and Settings tab They are used to customise the displayed data and undertake diagnostic testing of the TD data The left hand end of the control panel is mainly for use by engineers Some controls may be hidden from the operators to help avoid accidental use Some of these map controls may be hidden to help prevent accidental activation Map Controls View Only Use Delays Comms fictivity C Move Drag Show C Change Parms 1159 Trace TD processing on this terminal until TD menu selected gain Log Diagnostic The white box with blue text shows help information about any items below the mouse When moving the mouse around the screen especially over the controls a brief description about their status or their use will be displayed in this box View Only This 15 the normal operation mode when viewing the TD maps The white coloured berth numbers are hidden from view Move Drag When selected this option enables the user to move a berth Berths are moved by holding down the mouse over the berth and dragging it to its new location Click View Only again when finished Change Parms Enables the identific
52. date panel will bring up the Mode Configuration form CONFIG F5 Diagnostic TDLINK 16 52 43 gt At the bottom of the panel is a short list containing the last 5 messages Clicking on this list will display the main message box Tuesday 10 Jun 2008 Mode Confirm Information 2nd PC turned off Retry in 60s WISELAN Error The attempt to WISE not running on 2nd PC WISELAN Connecting to 2nd PC 2nd PC turned off Retry in 60s 2nd PC turned off Retry in 05 Se ee 4 3 List Usage As a sample list a Notices List is shown to give an List line of Li outline of List usage e Highlight Bar selected record Special Notices DISPLAY CRID eI CRT POST Rg List Scroll Arrow Chevron jEmergency Evacuation CLEAR F9 Reservd System Under Test 2 _ Reservd Post Message to the List Sample Data A Reservd Reservd e Clear the selected message STANDARD SECURITY MESSAGE af Reservd EX timetable edit in progress Clear All e List Scroll Position Chevron 12 15 BRISTOL sample Reservd 16 57 CARDIFF CANCELLED xReserud AND SENG AEE SUMI 5 e Edit Copy Delete and CHARTEX PRIVATE CHARTER 1 Chartered train RENAME CHNGBOM STOCK CHANGE BOURNEMOUTH ESCAR Clea r Al b utto n 5 DONOTUSE NOT IN SERVICE DSGNTST LUGGAGE e ENG2 ENGINEERING WORKS H el p amp
53. disk icon to save the data in memory e Alternately data can be saved to a CD Rom USB or other storage devices connected to the system by first opening the BackupApp application as follows o Either click the master disk icon for instructions or Use the Alt Tab combination to bring the XPShell application to the top then select the backup option from the File menu Whilst this backup system is designed for use with the Masters any data that can be copied to memory can be saved to floppy disk When the BackupApp is used most of the PC data and operating system can be backed up if there is room on the destination device 4 8 5 Editing an Off Line Train To select a train manually pick out the train with the keyboard from the selected Master Service list See the section List Usage p16 Tip Note that the user may depart a train in the Master Service by selecting the train and pressing F9 This feature is useful to mark trains as unused where it is undesirable to delete the train The Departed Status will remain when the Master Service is extracted to the Today s Service Similarly the user may post a train from within this list This little used feature may be useful to post up a Notice in the form of a dummy train by default when the overnight extraction occurs To edit the text of a train see Train Editing page 25 4 8 6 Reserved Master Records When CIF extraction has been provided Master files 20 through
54. display on the system the Special Notices editor caters for both display formats in the same editor window To display a message on the 3 line platform displays it is important to enter the whole message on the top three lines of the editor window A more detailed description may follow to be shown on the other displays The lines will be automatically centred for you on the displays so there is not need to worry about text alignment However unless you intend to move text to the right you should not insert leading spaces to the left of the text you enter Any letters or numbers may be entered and most keyboard characters However you should avoid using square brackets and mathematical signs The 3 line Next Train Indicator displays can show the notices in 2 ways e When there is train data on display the full notice message of 12 lines are scrolled along the bottom line of the display Only notices posted to the special notices page 1 will appear on the scrolling line i e only one notice can be displayed while a train record is being displayed e When there is no train data on display only the first 3 lines of the notice are shown If there are several notices they will be cycled on these 3 lines in sequence c QSL Version amp Details as per front page RCIS Wise Customer Information System Operators Manual Summary boards and Main board displays show all 12 lines of the notice which are automatically centred on the
55. dministrator or current user must re enter their own Username and Password first when prompted This prevents unauthorised persons setting up their own access permission The details of the person creating the new user are recorded and logged so that details of who is authorising passwords can also be tracked Once the current users name and password have been checked the New User details can be entered First the New user name must be entered USER ACCESS when prompted This must be 5 or more characters in length and contain numbers and or letters only Only use Letters and Numbers Next the Password should be entered when Finally the Password must be confirmed prompted This must also be 5 or more when prompted It must be entered exactly characters in length and contain numbers as typed before otherwise the entry of the and or letters only new user will be aborted Please enter the NEW password Please confirm the NEW password Only use Letters and Numbers Only use Letters and Numbers If the New User details are entered f the entry fails or is aborted and a failed successfully a confirmation message is message is displayed displayed New User details have been created New User creation failed successfully c QSL Version amp Details as per front page 56 RCIS Wise Customer Information System Operators Manual 8 UPS Uninterruptible Power Supply The System has bee
56. e i 10 06 2008 DRA Extensions Date 10 06 2008 Set Date Display Clocks The Log Data tab iw Allow Auto Time Allow this site to Shut Down and Restore provides access to Advance Time with Apply To Quick Remarks Here Others Refresh To Master Data CIS log files Silence Modems sites with Synchronise Data Clear All Trains modems this makes them connect silently Miscellaneous Help Topics Modes wii Chaar ic The Configuration form s w ____ General E Comer CAI can opened Engineers Information gap pressa ee Confirm Bia Danait as required to get back Messages Pre Use wih caution 2 Engineers Setup Help ___ Auto Post to the main menu and Filters remove Auto Depart messages from the RCIS message boxes Reboot TD Automatic then holding down the me Summary x ES E Ctrl key and press F5 Logs Fiter Reboot Self Alt Break Reboot Others 5 Close 4 4 1 Modes RCIS system The system has 5 modes These are Manual Confirm Auto Post Auto Depart and TD Automatic The mode box is situated in the bottom right hand corner of the configuration form 1 In Manual mode the user must select and post trains manually 2 In Confirm mode RCIS automatically selects pending trains and offers them to user for the user to post manually See section 3 3 for an il
57. e System Diagnostics map is used to show information about the system A sample miniature version of the map is shown below Please note that the actual map displayed on your system may be different if it has been updated since the publication of this manual The map screen shows a diagrammatic layout of the computer system display monitors and associated devices c QSL Version amp Details as per front page 45 RCIS Wise Customer Information System Operators Manual System Diagram Offline PC in Operators Operators Position Room d s SS KVM extender Rugby Clock Recei pigilan KVM extender in Equipment Room 5232 Il Existing TRUST ind Digibox in Operators Room For LED display locations see 1 LAN switch in IP amp VDSL Network Note Displays located at distant equipment rack locations will pair of DSL routers between the equipment dee au room and the display location 17 Departure 20 Additonal Summaries in Display Booking Office Drivers Guards A set of diagnostic buttons are provided in the top right corner of the diagnostic map These are provided to enable users and engineers to assess possible problems with the system The Test all Nodes button helps identify operational remote computers pee Test Ports button checks and reports status of communicating _ TestPors comm ports when available Te
58. e are provided to set the size of the messages window The default size is 1 Clicking the x2 radio button enlarges the box to reveal the other radio buttons Common messages that are considered to be unimportant can be temporarily black listed by the Operator Black listing only effects the computer on which it is enabled This is achieved by clicking on the message to be black listed The message is removed the list regardless of which option is selected A popup box will be displayed offering three options c QSL Version amp Details as per front page 39 RCIS Wise Customer Information System Operators Manual e Yes Black lists the selected message This stops it being redisplayed again until the next time the computer is rebooted or the black listing is removed by the Operator Cancels the black listing of all previously black listed messages e Cancel Removes the selected item from the displayed list without black listing it When enabled it is also possible to permanently hide the messages from display in this message box This is not recommended for use on all computers on a system network as it can prevent Operators from seeing important warning and failure messages There is a limit of approximately 12 000 different messages that can be permanently hidden in this way When the list is clicked a popup box will be displayed offering three options Yes Permanently hide the selected item This stops
59. e that is currently in use e Overwrite should normally be used where you need to overwrite files with the same name It is important to note you cannot overwrite and application or data file that is currently in use Finally select the data type that you wish to restore to its original location and click the Restore button 14 Using the ATOC Lookup Editor 14 1 Overview The ATOC Lookup editor enables stations with long names to be edited and shortened to suit the length required for the station displays This is typically saved as both an 18 character name and a 14 character name These size restrictions are sometimes necessary to suit certain display types and to provide compatibility with other CIS systems that cannot handle the full length of some station names The editor also has a second use it can also provide users with a means of changing the lookup names of TOC s as provided by the TRUST CIF extracts This turns the 2 letter code of the CIF files into an understandable name for example NT can be changed to mean Northern Trains Edit lookup The editor is a simple form It has a drop down list box to enable selection of either TOC names or station names List of Stations List Type NOTE ADLINGTON LANCASHIRE Stations v Enter text with upper Full Station Name max 64 characters and lower case If the name to be edited already exists it sl can be selected from the drop down list of Edit 18
60. e the new and changed extracted CIF records into the new master file overwriting existing records where appropriate 5 Merge any other special records in the Master File list with valid dates Master files in locations 8 to 19 and 31 to 49 are examined for this merge Once the Operator has checked the contents of the newly merged master file it could be used as a file or a replacement for the Operators own master files T RCIS Wise Password Access 7 1 Introduction RCIS has password access control Users are required to log on before they can use system Users should also log off at the end of their shift or when away from the terminal for a long period of time This ensures that only authorised personnel can gain access to the system and its data and also helps to reduce the risk of malicious use All user operations can be tracked and logged as and when required This can prove particularly useful when engineers are tracking faults Once logged on existing users and supervisors can assign additional User names and Passwords for new users Usernames and passwords only apply to the terminal on which access is granted In order to use multiple terminals a user must be given permission to use each terminal by entering them as a New User on those additional terminals RCIS cannot be accessed by a user when the system is locked with no users logged on however it will continue to operate in the last mode it was
61. eared from the arrival screen within a set period of time In order for the train record to be recognised as an arrival it is important to include the word From at the start of the record description column The From must be proceeded by a space and must have a capital F as the first letter and the lower thereafter When records are marked in this way they are identified as arrivals and will only appear on the Summary Arrivals display If an arriving train is to be associated with a departing train you do not need to create an arriving train record Instead you should e First select the departing train record e Then select the Summary F5 button to enter the trains origin along with the expected arrival time If an arrival train and a departure with arrival information entered have both been created for the same train it is possible that both arrival details will appear on the arrival summary display To resolve this make the arriving record the one with the From in the description column of the Today List a Summary record Remember to change the masters as well if this is long term change 5 3 1 Hiding Arriving Trains on Summary Displays You can a train record from the summary displays by setting the Train Style to No Summary This should also be applied to ECS and other Passing trains services 5 3 2 Show Arriving Trains on Platforms It is possible to show arriving trains on the platforms this is achieved b
62. ed Master Service and then select the desired column using the Left and Right keyboard cursor keys Press the SPACE bar to edit the highlighted column Alternatively double click the item to be altered or click the item and click RETITLE A small dialogue box will appear that will prompt you for the correct entry MERGE Note The Master File MERGE facility has been provided the file number in the left hand column will be appended with the Merge attribute plus sign All valid files with this Merge attribute valid if the run date and days are valid will be merged together in the final Today s list during an overnight extract This feature is intended to allow minor modifications to a run day such as an extra Friday Only train This feature is explained fully in the associated help screen button marked 4 8 3 Selecting The Desired Master Service for Edit Once the Master File list is retrieved as above it will be necessary to access the desired Master Service To achieve this select the desired Master Service and press the Enter key or click the Edit button to open it display it for editing MASTER SERVICE OFF LINE 01 All Weekdays Entries 536 Note that both master Time Code Station StstusSummsy facie Wave a coloured EDIT Sa background to i PLAT Fe distinguish 04 32 5 21 05 04 32 Train Approaching lis
63. ed Notice Selector 28 Evacuate Notice 56 name 63 Expected TIMES eorr an 13 Backup 62 da hilo acl 66 Call Point Builder 65 sonder checa DEM ER DN 14 Call Point Builder 65 CIF F Floppy CD Copying 48 Fault Detection Progress 49 COMMON rreri 72 SWOB Extract Progress 50 c QSL Version amp Details as per front page 76 RCIS Wise Customer Information System Operators Manual SWOB Ready Box 49 CIF Option i iies eere ri Ex 46 Configuration Other Options 1 18 Copy Masters Selector 31 EDFDisp 2 Line NTI Tab 60 Display Activation Tab 58 EDFDisp Display Status Tab 59 EDFDisp Help Tab 61 EDFDisp LED Summary Tab 59 EDFDisp Main Board Tab 60 EDFDisp Message Tab 58 EDFDisp Settings 60 EDFDisp TFT Summary Tab 59 Evacuate ICON scs RE RR 56 Extracted CIF Master Files 51 Fault Acknowledgemen
64. ee para 4 4 If in Automatic Mode the system will post trains automatically according to a predefined Post Ahead time If the system is in the Confirm Mode RCIS offers the nearest pending trains to the user for posting according to the predefined Post Ahead time In Manual mode the user must select and post trains manually and the Post Ahead time is ignored There is also a 4th fully automatic mode which departs trains on a time basis see 4 4 Configuration and 4 4 1 Modes amp RCIS System Modes The fifth mode called TD Automatic is used to activate TD Sea control This option allows the TD Train Describer circuit to automatically post and clear trains delay trains and add On Post remarks Auto Post pM P RD i z On the master computer only there is a tick post to the right of Ud PUO the TD Automatic and Auto Depart options named Enable Q Post When ticked the trains are automatically posted When un ticked all trains must be posted manually Detailed Instructions on how to control RCIS follow 4 2 Menu Overview Menus are allocated in a top down structure allowing the user to continue descending into menus as required and always allowing the user to get back to the Start Up Menu by pressing ESC to ascend one menu level each time 4 2 1 The Start Up Menu and the 5 sub menus There are five main menus being Status Notice OffLine OnLine Other From any of these menus you
65. en not in use to prevent accidental changes to the system operation or infection from external sources Neither of these services is required for use with the CIS system However it may be necessary for engineers to use these from time to time for diagnostic and maintenance purposes c QSL Version amp Details as per front page 67 RCIS Wise Customer Information System Operators Manual 21 Basic Principles If you are entirely unfamiliar with PC s then you are advised to read this chapter for orientation and familiarisation before reading any other chapter This chapter has been put near the rear of the book as much of the subject is self explanatory and many users are familiar with PC s 21 1 Keyboard ESC F1 F2 F4 F5 F6 F7 F8 F11 F12 Print Scrol Pause status Screen Lock haa PPTI Caps Numeric Keypad 21 1 1 Standard Kevs The important keys for the RCIS application are highlighted All important keys are described in detail elsewhere e ESC This is used to exit the current function or menu F9 This is used to Depart trains and Clear notices e F10 This is used to Post display trains and notices 1 to 5 Whilst in the Today s List these numbers select the relevant platform e Enter Key J If you are using the keyboard to select items from lists rather than the mouse you will need to use the Enter Key to gain access to the item once
66. enable users to click on a graphical panel rather than buttons Users can switch between Icons and buttons by right clicking the mouse on the icon panel to hide it or next to a button to show it The images show the Today list in button bar and graphical icon formats The following forms have icon and button alternatives Today List Master Summary Master Train Lists Option Panel Status Panel Notice Editor When users however the mouse over the icons a tooltip message pops up to indicate their use and the keyboard shortcut alternatives Hold 3 Post Pend Clear New Copy E V Rename Delete gt E dit Summary gt Platform Remarks 59 Audio DRA Queue B Sync Refresh 2 Search Clear Old Move Delays Advanced Close c QSL Version amp Details as per front page 9 RCIS Wise Customer Information System Operators Manual 3 Quick Start Instructions If you are unfamiliar with RCIS and you wish to start using it straight away read this section This chapter only covers essential information If the PC terms are unfamiliar see section 21 on Basic Principles 3 1 The Start Up Menu THALES Railway Customer Information System MANCHESTER VICTORIA gt Status Panel F11 Special Notices F2 gt Offline Masters gt Online Today F4 Configuration Ctri F5
67. ers to hid the popup messages Whilst this can help avoid potentially annoying popup messages it will also make it more difficult to notice urgent messages 4 5 Controlling Train Display This section explains in more detail how to control Train Display using the Today s Service menu and the Status Window To select the Today s Service press the F4 key To bring up the Status Window press F11 The status window is normally displayed by default Generally F4 and F11 can be pressed from any RCIS menu 4 5 1 Selecting A Train There are several ways to select a train from the Today s Service list The first method is to select it manually from the list as described in List Usage para 4 3 above The method of selecting a train that is Posted or being Offered on any given platform is as follows e From the Status Window Press the platform number key i e press keyboard key 1 for platform 1 This quick selection method does not effect split trains so if the next train to depart from that platform is on platform area 1B then that train will be selected rather a following non splitting train on that platform e he train is now selected for posting or departing press F10 F9 for Post Depart or press F7 F8 for Pend Hold To further select the train for editing text or platform number press the Enter key From the Today s Service list Key on the platform number and proceed as above From any of the main windows o
68. ert Mode press the INSERT keyboard key again Colour selection The last paragraph perhaps shows the most convenient way of changing colour but also the user may press Alt C to activate the Colour Select box see drawing page 11 Upon pressing Alt C the user will be prompted to press a number corresponding first to the Foreground Colour and then again to press a number corresponding first to the Background Colour Alternatively the mouse may be used to simply click the desired colour Selecting text In general text selecting is an advanced topic and may not be required in day to day usage However text selection is a very convenient means of editing large amounts of text The three methods of selecting text are 1 Double click a word to select an individual word 2 Dragusing the left mouse key over a section of text to select multiple words c QSL Version amp Details as per front page 26 RCIS Wise Customer Information System Operators Manual 3 Press the Shift key 11 while using the cursor keys 74 Each of these methods may take a little practice to perfect A sample of highlighted text is shown above Selected text functions are as follows See also Keyboard and mouse usage p67 onward e Aselection may be deleted by pressing the delete key A selection may be re coloured by clicking a colour or pressing Alt C as described previously e Case Change be applied to a sele
69. ffLine computer and change the Master File relevant to the day required 4 1 2 Today s Service list The Today s Service list provides trains in chronological order for display Each train has an associated status according to the time and any actions that have been performed on it see Status Column the Today s List form This has been updated and a full list of possible options is provided later in this document The basic Status is either e Departed in the past Shown as or Pending the future Shown as e Posted currently displayed Shown as The user may choose various methods of posting see next section which will change the status from Pending to Posted The user then must depart the train manually which will change the status from Posted to Departed The system does not depart trains automatically as according to the BR2240 spec as precise timing for display clearing is critical to ensure that passengers do not get confused However when the departure time has been exceeded for a train the system will beep periodically and invite the user to depart the train or acknowledge it by putting it on hold c QSL Version amp Details as per front page 15 RCIS Wise Customer Information System Operators Manual 4 1 3 Offered Trains amp Auto Post The system will post automatically or offer trains depending on the mode that has been set by the user To set Modes s
70. full name LED boards will typically permit up to 18 characters per calling point All station names conforming with the ATOC standard naming convention will be automatically shortened if they are longer than the maximum number of characters if there are no shorter ATOC equivalents the name will be truncated as required at the required length These station names be edited by opening the editing form from XPShell program Use the Alt Tab shortcut to bring XPShell program to the top of the other applications and then select the Edit ATOC Lookup File option from the Edit menu Alternately if a Toolbar has been enabled to the left of the operator screen there will be an icon on the toolbar that will activate the editor program 4 6 3 Remarks To bring up the Remarks List as shown below click the REMARKS button or use the AIt R shortcut The Editor window becomes the Expanded Editor window Refer to section 3 5 page 11 for a drawing of the RCIS Editor before the Remarks is clicked Each Remark has two parts the Summary Text and the Train Text Summary Text goes on the summary monitor immediately beneath the summary line for the applicable train Train text goes within the train text box as shown below c QSL Version amp Details as per front page 27 RCIS Wise Customer Information System Operators Manual RCIS Editor File Edit Help Colours Remarks 64 43 LONDON EUSTON Foreground Background
71. g is turned on Wait until the sync complete message has been displayed c QSL Version amp Details as per front page 35 RCIS Wise Customer Information System Operators Manual then turn queuing off for at least 10 seconds and then turn it back on again This will sort out the pending trains and display them on the monitors 5 2 ECS Trains 5 2 1 Overview ECS trains are assumed to be empty trains either arriving or departing from the station They are identified by the three letters ECS The letters must be in capitals and must not be separated from one another in any way otherwise they will be treated as a normal train i e E C S will be treated as a destination not an ECS train Examples can be seen in the Today List on page 9 Trains marked in this way should only appear on the staff summary displays platforms and barrier line displays The Operator can stop the these being displayed on the platform and barrier line by setting the record to be Summaries Only see section 4 5 6 It is also possible to control the way these messages are displayed using the display driver program described later in this document 5 3 Train Arrival Records These can be marked on the Today List and in the Master Files as arrivals by holding down the Ctrl key and pressing F7 An A is inserted into the status column Examples can be seen in the Today List on page 9 The capital A also ensures that the train is automatically cl
72. he second is a popup message box that displays the urgent and most important messages The log file viewer can filter these messages under the name MSGFM 5 6 2 Global Options Message List Primary Control Window Operati LITE mma This list box is displayed on the network panel form displays icd messages before they are added to the log file This box can be opened by clicking on the message box at the bottom of the Options form The list box is cleared by clicking on the grey box heading at the top of the list To redisplay the list box using the keyboard press the key 5 6 3 Popup Message Box Urgent Messages This message box is displayed when there is an important message x20 that needs to be brought to the Operators attention The box has ERE several buttons and can be resized and moved when required r a er ERROR detected in node Button use and operation is as follows Cleat at Manchester Victoria on po ERROR POLLS RETURNEL Esc Closes box and remembers where box was last E ERROR NO POLLS RETURNEL positioned so that it is displayed in the same position where it ERROR NO POLLS RETURNEL Was closed ERROR NO POLLS RETURNEL Clr Empties the list of all displayed messages ERROR NO POLLS RETURNEL Showsrrelated help information ERROR NO POLLS RETURNEL X2 x1 radio buttons Thes
73. he train Status column of the Master files and the Today list is used to display the status of each train record Many of these items will be covered in more detail in other sections of this document One or more of these can appear together for a single record 5 5 2 List of Status Settings Symbol Description Pending train is pending it has not arrived and has no other status settings applied to it i e not posted or cleared lll Cleared the train has left or is not running and has therefore been cleared Posted the train has been posted to the displays A blue highlight indicates that the record is displayed on the next train displays and platforms The is only posted to the Arrival Summary Other combination are MR Summaries Only the train is only to be displayed on the summaries No Summaries the train is never displayed on the summaries Q Queued the train is to be posted as soon as the previous train posted to the same platform is cleared Multiple queued trains are departed according to time H Hold this is used as an acknowledgement to the system that the train is late departing and should not continue sounding a beeping warning message Arrival this is a special indicator used to hide arrivals from the next train displays Trains will only appear in the arrival summaries The A also signifies that the arrival is to be automatically cleared after a set period of time
74. hese These displays show the next 6 trains due to depart from this station in time sequence from left to right As each train departs the train details move down from right to left If any Special Notices are posted to these displays they are shown in the boxes below the associated display Special Notices are added to the Main boards by clicking on the Notice text below the display on which the notice is to appear Each display can show up to 2 notices Notices shown in this way are independent of other station notices but are still editable in the RCIS notices editor User Settings This tab enables users to have some control over the data being sent to the displays In most cases the Main Board and Platform displays are treated differently It is therefore possible to show information on the platforms such as stand clear messages but not show that information on summaries or Main Boards Currently Passing Trains amp ECS Trains are handled in this way allowing uses to tick the required options on or off as desired Thales EDF Display Controller Alarm in 2960 Seconds File Edit Tools LED Portrait Summary TFT Departure Summary Display Activation Progress Messages Main Board Layout Online Help 3 Line Platform NTI Display Status Main Board Control Only Show Platform Numbers of Posted Trains Show Passing Train Message On Platforms On Main Board Empty Coaching Stock
75. ial extraction question The options are QUE e Yes then all data in the master CIF file is Yes extracted for the current week e No amp Cancel buttons abort the operation Next the Operator will have the opportunity to decide on whether to merge the data or create a new extraction The Operator should usually click the No option to ensure that extracted data is not merge with the previous days extraction The options are Do you wish to merge with the existing data Yes this will merge overwrite any existing data in the Yes Merge Data master files from 22 to 30 Remove Existing No this will empty remove all records from 22 to 30 before the extraction starts Cancel aborts the operation c QSL Version amp Details as per front page 51 RCIS Wise Customer Information System Operators Manual If there are no CIF files available for extraction the Operator will be presented with a message box indicating this The extraction process will then follow the guidelines as set out in the Automatic Extraction Process as described above 6 5 9 Comparing Extracted Data with Existing Master Files The master files located in locations 20 to 31 can be viewed by the user and compared with the current data located in other master file locations It is strongly recommended that users copy the CIF extracts to a new master location before attempting to
76. ick it with the mouse This requires that the mouse pointer is moved to the button and then the Left Mouse Key is pressed To activate a control using See the next section the keyboard 21 3 2 Using the Keyboard to click a screen button Almost all the screen buttons provided within the Window Menus have associated keys or key combinations allowing the user to use the keyboard to click the button The two types of key are Function Key as written on the screen button where applicable or the Alt Letter combination The Alt Letter combination is indicated by the underlined letter where provided in the text on the screen button For example In the above example the correct key combination would be ALT M If there is more than one button with the same underlines letter then Windows will alternatively highlight make the border darker every button in turn each time you press the combination Once the desired button is highlighted press the Enter key c QSL Version amp Details as per front page 70 RCIS Wise Customer Information System Operators Manual For more information on pressing Alt Key combinations see the previous Keyboard Section page 67 21 3 3 Advanced Window Usage If you are familiar with MS Windows you will be aware that there are many complex functions associated with Windows Most of these functions such as resize minimise maximise have been removed to simplify RCIS The only re
77. imetable Start Date The first message box asks the Operator to enter the Enter date for extract in the format dd mm yyy date for which data extraction is required This enables Note If this is todays date then normal updated Cancel the Operator to prepare train records in advance extract will occur If this is a New Timetable then set to the in the future that the new timetable begins IAE The extraction program assumes that it has already been provided it with all of the CIF records necessary to extract the data correctly It has no way of knowing whether this is the case or not The date entered is invalid or outside of the available CIF data range then the resulting train record extraction could be misleading or nothing at all may be extracted When the OK button is clicked the following message box is displayed requesting confirmation of the extract requirements Users should normaly click the Yes button As this is a day in the Future a New Timetable starting Tuesday 11 Mar 2008 has been assumed Click YES to continue Admin Users Note This automatically sets the actual date For extract 7 DAYS BEYOND timetable change date as CIF start dates vary by run days otherwise For example the timetable starts SUN 1st then trains on MON 2nd are considerred after the start date and thus may be missed The revised date is Tuesday 18 Mar 2008 Click NO if this assumption is incorrect Cancel
78. in size The log tab has been designed to help make access to this information a little easier than trying to open it in a standard word processor format and search for appropriate information c QSL Version amp Details as per front page 20 RCIS Wise Customer Information System Operators Manual Configuration Other Options Configuration Options Log Data Advanced Options Log with filter 1 to 335 830 BOOT 04 04 08 1120 13 04 04 2008 11 20 13 SUMM SETUP 04 04 08 1120 13 1 SummLines zn 24 Meg 04 04 08 1120 13 0 Echo Out Same OK BOOT 04 04 08 1120 13 04 04 2008 11 20 13 SUMM SETUP 04 04 08 1120 13 1 SummLines zn 24 Meg 04 04 08 1120 13 0 Echo Out Same OK BOOT 04 04 08 1142 15 04 04 2008 11 42 15 SUMM SETUP 04 04 08 1142 15 1 SummLines zn 24 Meg 04 04 08 1142 15 0 Echo Out Same Port MFC Clock Not setup TRUST Data Feed Enabled SHUTDOWN 04 04 08 1142 19 by user BOOT 04 04 08 1142 39 0404 2008 11 42 39 SUMM SETUP 04 04 08 1142 39 1 SummLines zn 24 Meg 04 04 08 1142 39 0 Echo Out Same Port OK MFC Clock Not setup TRUST Data Feed Enabled SHUTDOWN 04 04 08 1143 26 user BOOT 04 04 08 1143 35 04 04 2008 11 43 35 SUMM SETUP 04 04 08 1143 35 1 SummLines zn 24 Master Log 04 04 08 1143 35 0 Echo Out Same Port OK MFC Clock Not setup TRUST Data Feed Enabled MsaFm 04 04 08 1145 38 MSF Clock Signal Lost Meg
79. in when the previous user logged off All Log On Log Off and New User information is notified to all computers on the system so that other users are aware of who else is using the system All user operations are logged when user logon is in use c QSL Version amp Details as per front page 53 RCIS Wise Customer Information System Operators Manual Railway Customer Information System MANCHESTER VICTORIA Special Notices F2 gt Offline Masters e E Online Today F4 Configuration Ctri F5 Play Sound Locally New User Log Off A prompt box is displayed for user to enter their User name It will close after approximately 20 seconds if the user has not entered their User name within this time Users can use any combination of letters and numbers however spaces are not permitted If invalid characters are entered a message box will be displayed and the log on process will terminate Once the user name has been accepted a second prompt box will then be displayed for the entry of the password Again it will close automatically after approximately 20 seconds if the user has not entered their password within this time Once logged on a confirmation message is displayed You are now logged in Users can log on to the terminal by clicking selecting the Log On button at the bottom of the Main Menu form When logged on the New User button is e
80. irst This empties the master files before extraction commence All files records are removed Un tick to merge the new extracts Prevent daily extracts from merging The option ensures that the extracted data cannot be accidentally merged with the nightly extraction by moving the date range for the master file summary list backwards by one millennium Hence year 2001 becomes 1001 Perform full data extraction This enables selection of a full data extract Un tick the box to undertake daily update extractions only Extraction Time This enables the time for the automatic extraction to be set The time is entered as the numeric value of a 24 hour clock Hence 03 30 is 330 and 13 20 is 1330 The times of the nightly extraction should be avoided so it is better NOT to use this between 02 50 and 03 30 Setting the time to 23 30 enables the latest extracts to be used as the Today file for the following day Create a list of calling points This option enables engineers to prepare a list of calling points from the CIF file The list can then be compared with the announcements available to identify whether any new calling points need to be recorded 6 5 3 Loading Updates From Floppy or CD If the system is not connected to TRUST then the CIF files can be loaded from either CD ROM Floppy or copied over the Local Network Network access should only be undertaken by a competent person Files can be either copied from another PC on the netw
81. it being redisplayed again until such time as the Operator decides the cancel this process Black lists the selected item e Cancel Cancel displays a further message box offering three further options Yes Cancels all permanently hide instructions enabling all hidden messages to be displayed in future No Cancels the black listing of the messages enabling all black listed messages to be displayed in future e Cancel Only removes the selected item from the list box To stop the message box obscuring windows during normal operation of the computer it can be moved partly off the screen by dragging the box with the mouse to a convenient position at the edge of the monitor The top left corner of the box must be visible in order to stop the box being relocated on the screen the next time it receives a message c QSL Version amp Details as per front page 40 RCIS Wise Customer Information System Operators Manual 6 Advanced Features These are features that provided as optional extras and that generally a significant amount of setting up 6 1 MSF Rugby Clock The CIS time can be kept in synch with the National atomic radio clock signals currently sent from a Rugby transmitter The Clock unit is very accurate and will continue to keep the PC time accurate The PC clock will continue to control the display clocks even when the time signal from Rugby is not available The Clock unit will con
82. lect the Cancelled remark from the remarks list The fully word Cancelled must be in the remark line for this feature to work All displays with the train record displayed will show Cancelled with no train platform visible The Today list will show CAN n the TD column When the time of arrival is uncertain the train can be simply Delayed by posting a Train Delayed remark The words Train Delayed must be on the remark line for this feature to work All displays with the train record displayed will show Delayed with no train platform visible The Today list will show DEL in the TD Column When the amount of delay is known the quick remarks can be used to enter the delay in the remark and the system will calculate the correct arrival time All displays with the train record displayed will show the time of expected arrival The Today list will show the number of minutes it is delayed in the TD Column To cancel a delay or cancellation use the On time remark All displays will show the On Time message the expected time area The Today list will show OT in the TD Column c QSL Version amp Details as per front page 14 RCIS Wise Customer Information System Operators Manual 4 Operational Details 4 1 General RCIS is a timetable driven data base system linked to display drivers for an integrated timetable information system RCIS uses a Graphical User Interface GUI to allow a simple visual approach t
83. ler A amp B platform buttons to the right of them The A amp B buttons are used to post trains to the EF oplit platforms are shown as a large button to the left which posts trains to selected part of the platform only To move from one split platform to the next using the keyboard Hold down the Alt key and press for A split platforms and for B split platforms The word Bus can also be posted in the same was a platform number bus related trains are only displayed on summary displays The Bus button is located at the bottom of the platform numbers on the F6 Platform change form When a platform change occurs the platform number flashes on the Summary displays c QSL Version amp Details as per front page 25 RCIS Wise Customer Information System Operators Manual 4 6 Train Editing the platform dialogue box by Selecting the train and pressing the F6 key See oelecting A Train page 22 for details Note Note that the Text Editor window is a Modal window see Windows page 69 This means that you will not be able to access any other menu or window until the Text Editor is closed You should not leave the editor open for long periods of time as it may prevent some automated functions from taking place while it waits for you to save the record For this reason the Editor Windows may close automatically when left open for more than 2 minutes 4 6 1 Text Editing Refer to section 3 5
84. lete text to left of cursor press Delete key to delete text to right of cursor See also Keyboard p67 e Press the ESC key to store contents and close the window To abandon changes press Alt A keys Tip If you are selecting a train from the status panel see 3 3 above you should proceed as follows 1 Select the train at a given platform for edit by keying in the platform number This will move the highlight bar in the Train List as described above 2 If you want the second train displayed in the status panel for that platform press number and then the plus key 3 Press the Enter key to bring up the edit box c QSL Version amp Details as per front page 12 RCIS Wise Customer Information System Operators Manual 3 6 Quick Remarks To add a quick remark to a train RCIS Editor File Edit Help R k 07 55 Clitheroe and York Press Enter To Select 0 Description FSERVICE DELAYED SERVICE DELAYED ETA 0002 ETA 0002 0003 0003 0004 0004 ETA 0005 ETA 0005 ETA 0006 ETA 0006 0007 0007 0008 0008 ETA 0009 ETA 0009 ETA 0010 ETA 0010 0012 0012 ETA 0015 ETA 0015 0018 0018 0020 0020 0025 0025 0030 0030 ETA 0035 ETA 0035 ETA 0040 ETA 0040 ETA 0045 ETA 0045 ETA 0050 ETA 0050 ETA 0055 ETA 0055 Notice ETA 0
85. ls and contact your maintenance department If Windows displays an error and exits If you see a screen with only white text on a black background Windows has exited Usually you will see a prompt first If this is the case follow the instructions As instructed you should reboot the system press RESET button on computer after a 1 minute pause If spontaneous exiting persists enter FIX at the instruction This will flush out the Today s file Note that you will need to reinstate the Today s File See section 4 8 22 1 Notes 22 1 1 Clearing due to unfound server If the system reports Clearing due to unfound server this means that the system is unable to confirm that you have control of it because the system cannot detect the master terminal Should the system get into this state ensure your master terminal is in service If not reset it as above Note that while the system is in this condition it will continue to be useable but to ensure there is no persisting misinformation the system will automatically clear down the posted records every 10 minutes requiring you to re post the records each time If the problem persists transfer control from the Master terminal to one of the other Control Room terminals as described in the section titled Changing The Master Terminal 23 Support Our policy at QSL is to provide a 2 months question answer service via an intermediate department unless support has been specifically p
86. lter the Run Day and Run Date Parameters Master File Copy Service Select The Destination For Copyin NB To Update The Todays List Press ESC amp Click The To Today Button To copy part of a Master Service file the highlighted trains in a file This is an advanced user function and should be performed only by confident Windows users Select and enter the desired timetable list Click and drag on the list to cover all the desired entries or use the Shift key while pressing the up and down keys Use Shift Delete to move all the selected files to the Windows clipboard or use Ctrl Insert to copy all the selected files to the Windows clipboard Go to the desired destination list and use Shift Insert to paste the files into the target list This feature will also allow copying of selected records to and from the Today s List c QSL Version amp Details as per front page 32 RCIS Wise Customer Information System Operators Manual 4 8 2 Changing Run Day Parameters The Run Day and Run Date Parameters must be properly set to allow RCIS to perform the automatic overnight extraction on the correct Master Service The columns are arranged as follows Description The file number Start of valid End of Valid run days This is a text area for of the Master date range valid date Monday notes that is purely for the Service range Tuesday etc users convenience To change Parameters Select the desir
87. lustration of how RCIS offers such trains 3 In Auto Post mode RCIS automatically selects and posts pending trains but does not depart them 4 In Automatic Post And Depart mode RCIS automatically selects posts and departs pending trains at standard time To hold a train selectively stop a train from automatically departing press F8 see also 4 1 3 Offered Trains amp Auto Post 15 On the master computer the automatic posting of trains can be disabled by un ticking the Enable Post tick box Note This mode is based on the computer clock only We recommend that you do not use this mode unattended but only to ease usage Please be aware that use of this mode unattended will undoubtedly lead to misinformation and the eventual loss of public confidence in electronic information systems Please note that only systems sold with drivers for Unsupervised Operation may be left unattended 5 The 5th mode is TD Automatic this mode is used to automatically post and clear train information Mode Setting c QSL Version amp Details as per front page 19 RCIS Wise Customer Information System Operators Manual To change mode access the Configuration Menu as above and select the desired mode from the options in the bottom right corner You may alternatively click the MODE button on the lower Status panel 4 4 2 Time and Date The Time and Date can be altered by clicking the Set New Time screen button or
88. m configuration Program 3 To Fun Program 2 To Run Program 4 To Run BUS RT 18 UPSBat Program The UPSBat program runs in the background usually hidden from users until a power supply issue arises operates like a watchdog by keeping track of UPS battery power and mains power supply options If a power supply issue arises a popup message appears over the top of all other programs and user windows warning of the current situation It also informs users of how long it will be before the system shuts down automatically It should be noted that the length of time the system remains working depends on the age of the UPS batteries and how many time the power has failed since the were last fully recharged It is important that this application is not closed The warning message can be cleared from the screen to allow users to complete last minute tasks before the system shuts down however the warning message will be redisplayed at approximately one minute intervals 19 Watchdogs There are usually watchdog applications running in the background These are normally invisible to the users They should not be closed for any reason If you suspect that you have closed a watchdog then you should reboot the computer as this is the only way to reactivate the watchdog s 20 Internet and Windows Explorers If either internet explorer or the windows explorer have been left open in the background they should be closed wh
89. maining function that may be of residual interest is Moving Windows This is achieved by placing the mouse on the top title bar of the window and dragging it To drag press the left mouse key and hold it on the object in this case the window while moving the mouse so as to effect movement of the object Once the desired position is achieved release the mouse key This functionality is not essential to RCIS 21 3 4 History For RCIS MS Windows was selected to provide a frame oriented graphical menu structure This format has the advantages of commonality allowing the user to adapt quickly between differing applications other than RCIS and allowing added functionality through upgrade for graphics etcetera Whilst at first it may appear complex it should become evident that Windows offers a very flexible consistent approach The two main advantages are the self explanatory graphics and the windows clipboard The clipboard allows the user to copy text anywhere between text boxes 22 Faults amp Maintenance Faults in the system can occur due to a number of reasons The most common reason being electrical noise caused by power surges electrical storms or track power transients These faults are generally compounded by the complex nature of the operating system Windows ouch faults exhibit themselves in a number of relatively inconsistent ways For example a menu may no longer appear as it did or the system may slow up or the system may si
90. manently Operators will need to repost the train data and any other special notices required when the emergency is over 10 EDF Remote Display Controller The Displays are controlled from the Master PC by the EdfDisp Display Controller program The program can be displayed by holding down the Alt key and pressing the Tab key to select the EdfDisp program from those available DO NOT CLOSE THIS PROGRAM otherwise all displays will clear down If itis closed for any reason shutdown and reboot the PC to restart it 10 1 Allowing Auto Time To display an Expected time turn on the Allow Auto Time function RCIS using the Alt F5 Other Menu and ticking the Allow Auto Time tick box This will move the train records in the Today List to the expected departure time rather than the original time position on the Today List However train movement only occurs when delays are applied using the 12 Rem button or F12 keypress and indicates the Expected time on the displays When an independent Train Delay Movement option on the Today List is activated the trains do not physically move in the list Their time changes in the left column which indicates when the train will be automatically departed if not previously departed by TD The Train record c QSL Version amp Details as per front page 57 RCIS Wise Customer Information System Operators Manual remains in the same time sequence in the list This public times a
91. many of which are described more fully later on Identifies PC s and other equipment on the system network and provides diagrammatic layout of the system e Identifies which monitors that are connected to the system connection details when is more than one PC the system 6 2 2 TD Maps The TD maps are displayed by pressing the equals key on the keyboard or by clicking the TD LINK button on the Global Options panel c QSL Version amp Details as per front page 41 RCIS Wise Customer Information System Operators Manual There are three maps for Manchester Victoria Each map can be viewed by either clicking the appropriate map button located at the bottom right corner of the screen or by pressing the number of the map required on the keyboard At Manchester Victoria the map screen is opened automatically whenever the system is rebooted See also the section 5 on TD Automatic Mode 6 2 3 Changing amp Viewing Maps Maps 2 3 amp 4 is likely to be the most frequently used map An example of a TD map is shown below a 0 The train ID is displayed on the green lines i representing the track Trains entering and leave the main station platforms may be given route indicator arrows when appropriate 7 4222 White numbers may be visible near each of T the boxes the numbers can be hidden when not required for editing These signify the berth TD numbers to which incoming TD
92. mply no longer function In all of these instances the solution is to Reset The Computer To Reset the Computer 1 Exit any current activity First where possible press the ESC keys until the Main Menu is shown If the Status panel at the bottom of the screen is visible click CLOSE Wait 20 seconds for any internal activity to finish Click the Power Down Icon This is the icon at the bottom that looks like a power plug being removed from a socket It will ask you to confirm click yes If you see a black screen skip to paragraph 5 below Press Ctr Alt Delete Press and hold the Ctrl key while holding Ctrl press and hold the Alt key while holding both the Ctrl and Alt keys press the Delete key Avoid using the RESET button long term harm may result Wait another 20 seconds blue Windows screen will be visible that will give you some advice on how to reset This information can be largely ignored as it is not relevant to RCIS Press Ctr Alt Delete again After about 10 seconds the computer should begin to reset Note that re booting to RCIS can take as long as 2 minutes If the computer does not respond to the above switch it off and on again at the rear of the computer itself or at the power outlet c QSL Version amp Details as per front page 71 RCIS Wise Customer Information System Operators Manual If the above does not cure the problem or if problems persist please note all detai
93. n installed with a UPS This is configured to close down the system in the event of a power failure The default shutdown time has been set at 10 minutes The terminal displays may not be supplied with UPS services and may not therefore be operative when a power failure occurs However if the terminal display is still operational a warning message will be displayed informing users that the terminal is about to shut down The message will show a count down of the number of minutes left Please note that the time shown is an approximation only 9 Evacuate Button The Evacuate button is located on right of the Status Panel F11 E g in the lower right corner of the screen This Evacuation button is used to display an evacuation notice on all displays A confirmation is required before the action is completed and is followed by a second confirmation message asking if the posted information should also be cleared Generally users should select yes so as to permanently display the notice on all displays Help Info Close Evacuate Once activated all train data and other notices removed from the displays and notice instructing people to Evacuate the station is shown on every active display On TFT displays the background will also change colour to red The notice is removed by clicking the Evacuate button again and then selecting the Cancel option This is the only way to remove this special message per
94. nabled and the Log On button becomes the Log Off button Please enter your name Only use Letters and Numbers Please enter your password Only use Letters and Numbers If the logon fails then a logon failure message is displayed Invalid User Name or Password Only use Letters and Numbers X c QSL Version amp Details as per front page 54 RCIS Wise Customer Information System Operators Manual User names and passwords must be longer than 4 characters If they are less than 5 an error message is displayed and the process fails and 15 terminated User Names and Passwords must have more than 4 characters Length limit warnings are usually displayed when attempting to add a new user 7 3 Logging To log off close any open forms and click select the Log off button on the Main Menu form A Log off message is displayed to confirm that the user has logged off You are now logged off When a user logs off RCIS continues working but all user access is disabled until a user logs on again X The New User button will be disabled and the Close Log Off button will become the Log On button again c QSL Version amp Details as per front page 55 RCIS Wise Customer Information System Operators Manual 7 44 New Users New users can be entered by an existing user or a supervisor To enter a new user name and password the authorising a
95. necting to Display 18 13 47 04 Reconnecting to Display 18 13 47 02 All Polls Completed 13 47 01 Reconnecting to Display 18 13 46 51 Reconnecting to Display 18 13 46 40 Reconnecting to Display 18 13 46 38 Reconnecting to Display 18 13 46 31 All Polls Completed 13 46 27 Reconnecting to Display 18 13 46 17 Reconnecting to Display 18 13 46 14 Reconnecting to Display 18 Progress Messages Tab Error and status details are displayed in the list box of the Messages Tab Display Status THALES c QSL Version amp Details as per front page 59 RCIS Wise Customer Information System Operators Manual Display Status Tab The status of all displays are shown on this tab The status is only shown for displays that have been activated since the program was started Each display status is shown in a separate box indicated by its unique station location number which is in the same order sequence as shown on the activation tab Thales EDF Display Controller Alarm in 3270 Seconds File Edit Tools Help Main Board Layout Online Help LED Partrait Summary TFT Departure Summary Display Activation User Settings 3 Line Platform Progress Messages Er Sent Rec Status Er Sent Rec Status 1 0 117 11 18 0 1 0 No Contact Errors Polling Completed at 13 49 38 THALES LED Departure Summary This tab shows a mimic of what should be dis
96. nerally unused but may be used in a similar way to the ESC key keyboard The 3rd button labelled 3 is never used and may not be fitted depending on the hardware supplied 21 2 1 Tips Keyboard Care Page 68 The keyboard requires no maintenance other than to ensure that it does not have fluid or ash spilt on it If there is a fluid spill the keyboard may be salvaged by immediately turning it upside down and at an angle so that it will drain and dry Shaking it may cause fluid to be forced further into the switches Leaving it over a heater will warp it Flushing it with water will probably cause more damage Mouse Care Keep the mouse in a clean environment Fluids dust and ash are particular causes of mouse jamming If the mouse appears to jam will not move or will only move horizontally or vertically the ball and rollers should be examined and cleaned Dust can be cleaned off the rollers by removing the circular cover that contains the ball on the bottom of the mouse Instructions for removing this cover are shown by way of arrows on the bottom of the mouse instructions vary depending on the mouse provided c QSL Version amp Details as per front page 69 RCIS Wise Customer Information System Operators Manual 21 3 Windows 21 3 1 Fundamentals QUESTIONS contain controls and menus Windows some prerequisite concepts What do need to know Mainly that if a
97. ng GPS MSF PUE Alarm usually on l iw Show posted train platform numbers ONLY term faults exists they be NI UN Z Maximum Delay before Delayed in shown annoying for operators D Minutes before clearing Departures off displays 1 Logging Controls We 9 Minutes before clearing Arrivals off displays d 2 Log Trust Data usually un ticked AII alarms are automatically reset to on whenever the program is User Preferences resta rted iv Show Graphical Icon Panel after next reboot Show Graphical Icon Panel Selection Rectangle Logging controls are Hide Popup Message Box usually un ticked optional All logging can create large data files and will impact on the system performance It is therefore recommended that these additional logging options are left off Additional Functions are operations that are rarely changed It would be unusual to make regular alterations to these and so they would normally only be an engineering configuration Altering these will effect the system operation as follows Allow TD Platform Changes When the system is in TD Automatic mode the platform numbers assign to a train record will be automatically inserted or changed when directed by a TD feed This can be useful where the operator does not previously know which platform the train will arrive at or where there is an unexpected platform change Show posted train platform number only When ticked this
98. o controlling the data base and displays MS Windows provides this GUI The text and style of GUI used has been specially selected in consultation with users to be clear and easily read for a wide range of use If you are unfamiliar with Windows or PC s in general it is recommended that you first read chapter 6 on Basic Principles RCIS uses a hierarchical menu structure with each of 5 main menus stemming from the introduction menu Each main menu has a set of sub menus and in some cases these allow further descent into more detailed menus and dialogue boxes etc 4 1 1 System Principles RCIS is based on the original BR2240 specification which determines that the data base is configured in days The Off Line menu contains the Master Files Each master file is valid for a specific type of day and or a date range or perhaps just one day depending on the user configuration set up in the Master Files menu For displaying and controlling the trains on the current day the OnLine menu structure is used This is a train list that is extracted from the OffLine computer at 3 am in the morning This train list called Today s Service The Today s Service can be modified and appended during the course of the current day to cope with temporary time table changes Note The Today s Service list is temporary and any changes that are made to it are lost at the end of the day To change the data base permanently the user must gain access to the O
99. o never return to the poll server All other nodes will receive a poll up to the point of the break Q Ref item 2 above then why am getting one red bar and one blue bar on the Server node A This is a complex fault and means that you have a half break in a link such that messages are going in one direction between two nodes but not the other Q Why are Auto Post and Auto Depart Not working A Check that Check Link To Displays is SET Diagnostics Panel This should only be set on the main operator PC For auto posting to work the Enable Posting tick box must also be ticked Q Why do displays show different information from posted records after a PC is rebooted A While the PC is off it cannot be updated with any posted details Either do a quick synchronisation if the PC was undated by the overnight extraction or a full synchronisation of the today file if the PC was turned off over night The synchronisation must be under taken from the Master terminal What should do when PC is replaced or upgraded A Always synchronisation the Today file Master files and Special Notices before using the PC Wait for the previous synchronisation to finish before starting the next Q Why does the PC occasionally make clicking sounds A If the speaker is on and a train has not been cleared by the stated departure time a warning clicking sound will be heard when the status panel shows the train number in red Q Why does
100. ork to terminal T2 or the Operator can use the Network button on the File Open dialog box to locate the network PC that holds the required CIF files When using network from a remote PC CIF files must be copied into the following directory Rcd Preston V To copy files from a CD ROM or Floppy Disk insert the media into the drive c QSL Version amp Details as per front page 48 RCIS Wise Customer Information System Operators Manual Open the CIF option menu from the Master Files Summary F3 screen Once displayed press the Load Update from CD Disk button to display the Windows file open dialog box which will be similar to one shown in the image Locate update files Select the drive letter from Drives box Look in 2 Desktop k E the bottom right of the box Then use the folders box above it to locate the CIF files MRece G My Corpu on the floppy or CD When CIF files are 3 co Syam E found they will be displayed in the left hand Mem E UM window Click OK to copy the files to the CIF e extraction directory My Documents STi Nee Peces The program will check if the files can be 9 Sor copied and then display a message box to My Computer inform the Operator that the files are ready to be copied Click OK to start the copying My Network Fiesoftype e Cancel process Places Open as read only A confirmation box will
101. oses the list and takes you back to the previous list Advanced Record Manipulation For the appointed system administrator and experienced Windows user the Windows Clipboard can be used as a powerful multiple record management function By selecting a group of records the user can cut copy and paste using the standard clipboard keys as defined for Windows Ctrl Ins Copy Shift Delete Cut Shift Insert Paste This feature will allow copy to and from most lists including sub master lists today s lists notice list Also the user may copy a train block e g a 1 hour block to the same list whereupon an overwrite prompt is supplied allowing the user to change the times accordingly Care These functions can if misused result in much unwanted record duplication or irreversible multiple deletion Multiple deletion is instant when using Cut however record deletion can be undone by using paste immediately afterwards c QSL Version amp Details as per front page 18 RCIS Wise Customer Information System Operators Manual 4 4 Configuration The Configuration form can be opened by pressing ESC as often as required to get back to the main menu and then holding down the Ctrl key and press F5 This form has three tabs each has a specific use as follows Configuration Other Options The main tab includes the most commonly RCIS Time and Date accessed settings i 16 47 47 Time 16 47 47 4 Set Tim
102. ou do not click Append the Append check box to the left Use the cursor keys to move the insertion point in the main text box as described Section 4 6 1 General Text Editing To place the remark click the INSERT button or press the Enter key To abandon press the ESC key Editing a Remark oelect the remark and Click the EDIT button to edit the highlighted remark The text box in the RCIS Editor window will change to the Remark Editor dialogue box similar to dialogue box shown above for Placing a Remark Editing is the same as for Text Editing in general see section 4 6 1 Notes c QSL Version amp Details as per front page 28 RCIS Wise Customer Information System Operators Manual You can move between the Summary Text box and the Train Text box by using the mouse to point and click where you want to edit or pressing Alt S or Alt T respectively Changing the colour changes the colour for the entire box e f you have more than one line of text the Remarks boxes will automatically increase in size to accommodate the extra text to a maximum of two lines 4 6 4 Manual Summary Remarks As an alternative to using the Remarks facility to enter remarks the Summary Remarks Text can be altered manually To edit this highlight the desired train and press F5 or double click the column titled Summary The editing window that appears will allow you to edit the summary text in precisely the
103. ow up as a red bar on the Status Window and will cause RCIS to produce a periodic beep Note To stop the late beep Select the train and click the Hold button to acknowledge the late train The F8 key performs the same operation A train that has been tagged as held will show H the letter will appear in the Status Column of the Today s Service list and the Posted Train Code in the Status Window will become white Pend Pend allows the user to quickly put the train back into a Pending State original un posted state where the train is posted or has been already departed This is useful when the trains arrive out of sequence or where the wrong train has been posted See also Out Of Sequence Posting para 4 5 4 above Note To put a train back into the pending state Se ect the train and click the Pend screen button to acknowledge the late train The F7 key performs the same function A train that is Pending shows in the Status Column of the Today s Service list and will be shown in the Posted Train Code in the Status Window in green if RCIS is able to Offer it c QSL Version amp Details as per front page 24 RCIS Wise Customer Information System Operators Manual 4 5 6 Platform Post Style amp Post Ahead Platform Status Post Style Indicator File Help Platform Post Style hange to Summary only press Alt S Change to No Summary press Alt N Summary Only Change
104. play to enable a quick recovery of the unit 10 4 Clock Time Display The Clock Time is updated at regular intervals approximately every 20 minutes if you need to update the display clocks quickly reboot the PC and all accessible display clocks will be updated within one minute of the reboot 10 5 Log File Data logging is usually de activated by default it can be enabled and disabled using the Tools Menu Log Messages option or via a tick box on the Activation Tab The log file is used to record all messages that appear in the Message and Connection Log list box Log files can be accessed by an engineer Logging is usually off as it can be hard drive intensive and will impact of the overall system speed and efficiency c QSL Version amp Details as per front page 58 RCIS Wise Customer Information System Operators Manual 11 Using the EdfDisp Program 11 1 Overview This is the Display Controller program controls all displays on the system monitors connectivity and shows an image of what should be displayed around the station The program runs automatically and does not require user intervention to start it If users shut the program for any reason it can be restarted by clicking on the Display button of the Option panel When a toolbar is available at the left of the operators screen there will a toolbar button to enable this application to be run from there When this program is not running the di
105. played on the LED Summary displays On the left are the Departures and on the right the Arrivals If any Special Notices are posted to these displays they are shown in the boxes below the respective summary type SOM Thales EDF Display Controller Alarm in 2773 Seconds File Edit Tools Help Display Activation Progress Messages Display Status Main Board Layout Online Help User Settings LED Portrait Summary TFT Departure Summary 3 Line Platform NTI Departures Departures Time Destination Time Destination Interleaved 2 Interleaved 3 Interleaved 4 THALES If displays are working normally the message will display in black with the word OK at the end of it If there is a communication problem the message will show in red The status line shows Display Number Number of errors reported by sign Number of messages sent Number of valid messages received Contact status message Thales EDF Display Controller Alarm in 2849 Seconds File Edit Tools Help Display Activation Progress Messages Display Status Main Board Layout Online Help User Settings TFT Departure Summary 3 Line Platform NTI Departures Arrivals Dep 1 Dep 2 Dep 3 Dep Note 4 1 Arr 2 Arr Arr Note 4 THALES TFT Departure Summary This tab shows a mimic of what should be displayed on the TFT Summary displays If any Special Notices are posted to these displays
106. r copying posting editing etcetera as described in later sections 4 3 2 Record Manipulation New Record Button This prompts you to provide the name for a new record notice name or train code depending on the list you are in A new blank record will be created ready for you to edit Copy Record Button This duplicates the currently selected record It will prompt you to provide the name for the new record The duplicate record will be created and the highlight bar will be placed on it ready for you to edit If the record is a train the time will be automatically altered in the record for the Summary and for the main record text Delete Record Button This deletes the currently highlighted record The DELETE key performs the same function You will prompted to confirm the operation before deletion occurs Rename Record Button This will rename the currently selected record and will prompt you to provide the new name for the record The highlight bar will be placed on the newly named ready for you to edit If the record is a train the time will be automatically altered in the record for the and for the main record text Help Button Provides on line help of the options available in the current list Use the ESC key to close the help dialogue box While in the Help dialogue box use Home End Page Up Page Down or Up and Down keys to navigate where there is more than one page of text Escape List Close Cl
107. re still visible in the Description Destination column 10 2 General Delays Cancelled Trains Delayed The Expected column will show the word Delayed if the phrase Train Delayed is included on a remark line and posted via the F12 Quick Remarks This is used for long term delays Cancelled The Expected column will show the word Cancelled if the word cancelled is used in the remark line and posted via the F12 Quick Remarks Expected arrival and departure times are displayed when a delay is entered using the F12 Quick Remarks If non of the above are used then the Expected column will usually show On Time To cancel a delay a cancelled train or an expected time use the F12 Quick Remarks to apply an On Time remark line 10 3 Lost Connections with a Remote Display Device If the system is unable to connect with all of the displays Shut down and restart the display drivers EDFDisp the EDF Display Controller e and or shut down and restart the RCIS application Orif neither of the above works then try rebooting the If there is still a problem with the same displays call for a engineer to visit If the system cannot connect to only a few displays it will continuously attempt to reconnect as soon as the display has been reset Displays reset at 3 minute intervals if they are working normally When a connection is established with a display the currently data for that location is resent to that dis
108. right corner of the editing form Call Point Builder 06262 53 Tools Help Group Select i 8 ERES arpley sidings Blackburn M Blackpool North chester clitheroe My Route 1 9 stops to Clitheroe My Route 2 9 stops to Clitheroe iorigin Manchester victoriaj HERE Salford Crescent Bolton Bromley Cross Entwistle Darwen Blackburn Ramsgreave amp wilpshire Langho whalley Route 3 7 stops to clitheroe My Route 4 10 stops Clitheroe M Route 5 11 stops to Clitheroe crewe crewe south yard brem Ealing Broadway Ear 1stown up amp Down Loop Greenfield Horwich Parkway Huddersfield 24 Hull Kirkby Leeds Liverpool Lime street 9 Manchester Airport M Manchester Piccadilly 9 Manchester Vic 500 middiesbrouah The Call Point Builder 15 constructed from a TRUST CIF file extract It lists the main destination on the left alphabetical order This type of list is called a tree view Users can expand the list to view the different routes that have been extracted for a particular destination Each route can also be expanded to see the calling points assigned 10 each specific route When the form opens it shows the current currently selected route and expands the calling points on the route ready for editing Users can quickly ch
109. same way that standard text is edited 4 6 5 Associated Train Notices A notice may be associated with a specific train by clicking the Notices button from the RCIS Editor window See section 3 5 page 11 for a drawing and information on calling the RCIS Editor A dialogue box will appear to allow you to select the desired notice ice Select The Notice File For Select the notice that is required and click close When the selection list reco closes the name of the notice is inserted into the Notice text box below the train calling point editor The name of the notice is saved with the train record If you need to remove the associated notice at any time click the clear button below it 4 7 Special Notices The Notice menu provides a list of user defined notices which may be appended to the currently displayed train or appended to the Summary display The Notices menu is left enabled to allow expansion oee Section 4 3 for an image of the notices form 4 7 1 Opening the Notices Form To open or access the Notices Menu Press F2 Generally F2 can be pressed from any RCIS form 4 7 2 Posting a Cycling Notice To append a notice to a cycle of pages on a display e Press F2 to open the Notices Menu e Select the desired notice For details see List Navigation para 4 3 1 p16 Select the Destination using the Destination Display Grid on the right of the Notices Menu The desired grid po
110. sition may be selected by being clicked or by holding down the Ctrl control key while using the keyboard use keys in a similar fashion to that described in List Navigation c QSL Version amp Details as per front page 29 RCIS Wise Customer Information System Operators Manual e Press F10 to post It will appear a name label the Status Window under Summary title in the Summary Display Status Box 4 7 3 Posting an Overwrite permanent Notice Notices can be Posted to all displays that overwrite the existing data and other notices that are being displayed It should be noted that if another notice is sent to the display that is not an overwrite notice then the notices will start to cycle with the data again To send a notice as an overwrite notice insert an exclamation mark in the top left of the notice editor The exclamation mark will be removed before the notice is displayed 4 7 4 Removing a Notice from Displays To remove a notice from a display e Press F2 to open the Notices menu e Select the Destination to be cleared as above e Press F9 to clear it The name label in the Status Window will be removed STANDARD SECURITY MESSAGE At Manchester Victoria there are 2 display formats The summaries and main board displays can except 12 lines and the platform displays either 12 lines portrait displays or 3 lines on the 3 Line platform displays To make it easier to post a message to any
111. splays will blank and reset at approximately 3 minute intervals 11 2 Individual Tab Use There are several features that may be useful to the operator These are accessible using the menu at the top or by clicking on the tabs Display Activation Tab All displays can be activated or disabled using this tab They are identified by a short description and the number associated with each display Thales EDF Display Controller Alarm in 3587 Seconds File View Edit Tools Help Main Board Layout Online Help LED Portrait Summary TFT Departure Summary 01 01 Platform 1 02 02 Platform 2 05 04 Platform 07 03 Platform 03 83 Ticket Office Departures 04 83 Ticket Office Departures 06 01 Departure Platform 05 Departure Drivers Guards 80A Main Board Departures 801 Main Board NTI 1 03 Main Board NTI 2 804 Main Board NTI 3 805 Main Board NTI 4 805 Main Board NTI 5 User Settings 3 Line Platform NTI Progress Messages Display Status ick Box Details Tick to activate displays Descriptions identify he display numbers and their location When a number follows a hash character it represents the board number These are required by engineers when replacing a displays board Ticking the display tick box activates the display and enables messages to be sent to it 08 02 Footbridge Departures 09 08 Platform 5b 10 06 Pl
112. st Monitors The Test Monitors button displays the last status message received from the display drivers 6 5 CIF Data Extraction 6 5 1 Starting the Data Extraction Process Terminal T2 has two programs running on it one is the RCIS Operator software the other is the Connect program linked to the TRUST Server Terminal Ensure that the RCIS software has the focus by first clicking the mouse on a visible part of the RCIS window Then press the F3 key to display the Master File Summary window The data extraction is started by clicking on the Train Service DB button at the bottom right corner of the Master File Summary window This is only available on the T2 offline computer terminal where the data files are deposited Data files are extracted from the TRUST Server terminal for use by RCIS While the extraction is taking place the offline terminal will be disabled to prevent accidental use of the data files or the RCIS software during extraction It also helps to avoid the accidental closure of the CIF extraction software A special message box will be visible over the top of the Train Service DB button Click the button in this box to re enable keyboard access to RCIS If you still wish to continue running the extraction program you must not access any master files or close the extraction software c QSL Version amp Details as per front page 46 RCIS Wise Customer Information System Operators Manual TSDB T
113. sumed to be files that can be deleted i e trains that are not running This may not apply to some stations Master file 30 holds all CIF records where the new CIF extract matches an existing train time and header in the corresponding Operators master file This may not apply to some stations Master file 22 This is used to hold a tomorrow file based a combination of existing records and CIF extracts as detailed below This is initially set to 31 Date specific extracted directories have the start and end date entered for the date on which they are to be used As previously stated in the 5 2 2 CIF Extraction Properties Form the year can be disable or enabled depending on whether CIF data is to be automatically loaded into RCIS during the nightly extraction process The image above shows the year disabled to prevent automatic loading into the Today list Newly Extracted Master Files c QSL Version amp Details as per front page 52 RCIS Wise Customer Information System Operators Manual If the automatic extract option has been selected then a new master file will have been created in the directory selected by the Operator The newly extracted master file will be a combined merge of all appropriate data in the following sequence 1 Empty the new master file directory 2 Copythe existing master file into the new master file 3 Remove any records that are to be removed non running trains 4 Merg
114. t 20 Global Options Message List 38 Global Options 16 Icon Menu Sample 8 Log File Viewer Tab 20 Logon BUttols mitre 53 Men 53 Maps Control Parel 41 Control Panel Buttons 42 Miniature Track Map 41 Station pn ER RE OMEN 44 System Diagnostic Map 45 Master File List ueste esten 32 Master Summary 51 31 Message 38 Message FIiller 64 Notice Editor Window 29 Notices Editor 16 Platform Change Form 10 24 Popup Message 38 Portrait LEO NT deseos 30 Quick 12 REMAKS EANO ess aero ni RIRs RES 27 Remarks 27 Restore Rx 63 Split Platform Buttons 24 Stal Up deae 9 Status 10 Today Service 9 TOODA 61 Record 2
115. t CLEAR F9 peed A sample master train HOLD F8 NEW COPY The master files RENAME edited and laid out in the Advanced same way as the Today SYNcH List However there is no l m TD column service is shown here c QSL Version amp Details as per front page 33 RCIS Wise Customer Information System Operators Manual 4 8 4 Backing Up Train Data User can backup Train Data in two ways Either to a floppy disk or to an alternate disk drive On newer systems users can backup their files to CDDrives or Flash Memory sticks using an associated backup program When this application is available it can be run from the Toolbar located on the left side of the operators screen This method of backing up is described near the end of this document in the Using the BackupApp section Backing up to a floppy disk drive has become more outdate as hard drive sizes have increased and flash drives have become more popular This facility is still available in order to provide backward support for older station system where users still have access to a floppy drives 4 6 4 l Backing up to Floppy Disks A floppy disk image is provided in the lower right corner of the form This is used to backup data When floppy disk is present on the system data be saved as follows o First select the required records o Use the hotkeys Ctrl Insert to copy them into memory o Finally click the floppy
116. t on screen that can be clicked to perform an action ESC key See also Keyboard Refers to the key marked 5 at the top left of the Chapter 6 keyboard Pressing it will escape from the current function Enter Key See also Keyboard Refers to the key marked on the keyboard There is Chapter 6 another duplicate key marked Enter Pressing it will enter or perform the current function Cursor Keys See also Keyboard Refers to the keyboard cursor T4 keys For allowing the Chapter 6 user to go up and down lists and to assist text editing files that are output by TRUST A SWOB station working order book is a file format associated with train timetables It includes all train information required to construct a train record External Data feed a open source data protocol released by ATOS Origin UK EDF Display Controller a software driver that controls one or more displays on an IP network includes system diagnostic tools ci version of RCIS detection c QSL Version amp Details as per front page 7 RCIS Wise Customer Information System Operators Manual 4 AN This equipment contains high voltage components and cabling Additionally the equipment is fragile and care should be exercised in use and maintenance Safety precautions should include observation of electrical safety regulations and frequent power safety checks For maintenance this manual at all times assumes
117. tform Highlight Bar highlighted train TO DELETE RENAME Advanced Train Status Departed Train Posted Train 490e Not gt 51 Pending Train Trains are marked as departed posted or pending not yet actioned according to the indicator in the Status column as shown above A table of possible status symbols and their meaning are more fully explained later in this document To selecta train use the up and down keys until the desired train is highlighted e To post the highlighted train press F10 e To depart the highlighted train press F9 the platform number of the highlighted train press F6 See 3 4 e To edit the train press Enter See 3 5 c QSL Version amp Details as per front page 10 RCIS Wise Customer Information System Operators Manual 3 3 Status Window Status Panel eres 4 ___ Summary STATUS 0655 24 08 00 Rochdale TIME PLAT 5 PLAT ARRIVAL vacuate 0800 1 Rochdale GLOSE 2 4 NN Queuing Offered Train Mimic box code platform No Offered Mimic box Emergency for your Normally posted trains trains are Notice button information CYAN RED always late GREEN e To select any given platform key in the platform number press keyboard key 1 to 8 depending on the required platform e To Depart a train key in the platform number and press F9 e Post
118. the Offered Train as shown above key in the platform number and press F10 You must depart any trains that are already posted on the required platform e To select a train at a given platform for edit key in the platform number and press the Enter key This will move the highlight bar in the Train List to the desired train and the edit menu will appear For details on the use of the Evacuation button see section 9 on the Evacuation Button 3 4 To Change Platform Number To change the platform number select the train as described above and press F6 The following dialogue box will appear Platform Status Current Platform Indicator File Help Platform Post Style e Press 1 not F1 for platform 1 press 2 for 1 Platform 2 3 for platform 3 etc The dialogue box will automatically close Summary Only t ti No Summary To abandon no change press ESC The dialog Both Normal box will close Use the Summary button to only show data on summary displays Use No Summary button to only show data on Post Ahead Time platform displays and main boards 1 Time In Minutes 9 Set X c QSL Version amp Details as per front page 11 RCIS Wise Customer Information System Operators Manual 3 5 To Edit a Train To select a train for editing first highlight the train and then press Enter The following dialogue box will appear RCIS Editor Text Box may be edited
119. the PC occasionally make a ringing sound A If the speaker is on and TD is operational then the ringing sound will indicate the loss of the TD signal Operators should take the system out of TD Auto mode until the TD is restored Q How can stop the message box getting in the way 2 A The message cannot be disabled as it displays important warning messages However it can be moved by clicking the mouse on the title bar and dragging the message box to a convenient part of the screen If you click the Esc button after moving it it will remember its new location and will only pop up in that position in future Q Why are some monitors loosing their colours A The most common cause of colour change loss is cable or connector faults Particularly where the fault involves the loss of a primary colour i e Red Blue or Green Q What does the message mean Clearing due to unfound server A This means that the system is unable to confirm that you have control of it because the system cannot detect the master terminal Should the system get into this state ensure your master terminal is in service If not then reset it If the Master terminal fails to operate correctly shut it down and make one of the other control PC s into the main PC by setting it to Server and the Check Link to Displays See c QSL Version amp Details as per front page 12 13 14 73 RCIS Wise Customer Information System Operators Manual
120. the application of skills by technically qualified authorised individuals who have attained suitable certification in electronics and computer studies and electrical safety and assumes individuals are competent with such equipment For usage this manual assumes that users will only consist of authorised trained competent staff 1 1 Cautions Physical precautionary checks and frequent maintenance should also be carried out for structural safety and obstruction safeguard including the inspection of heavy equipment suspended equipment sharp edged equipment and cable layout Disclaimers This manual is not intended for use by untrained or inexperienced individuals No liability by the Originators is meant or implied financial or otherwise in terms of safety functionality or performance by the contents of this manual or the system it describes 1 2 Health and Safety The installed PC s and their associated LCD screens conform with the Health and Safety Display Screen Equipment Regulations 1992 c QSL Version amp Details as per front page 8 RCIS Wise Customer Information System Operators Manual 2 General Overview of the Control System The System comprises two computers communicating with each other and all other devices on the system via an IP LAN Network The two CIS computers are identical However only one should be in control of the system at any one time otherwise displays may show invalid information
121. the item has been selected The cursor keys Tl These are used to select item from list with the keyboard as opposed to the mouse The keys which are shown in italics including the entire numeric keypad to the right are not relevant to the RCIS application and there usage is not recommended 21 1 2 Key Combination Press s Some functions are only accessible by pressing a combination of the above keys Combinations include Shift Key e g for capital letters to activate a screen button If you are unfamiliar with key combinations the precise method using the example of Alt 3 as an example is to press and hold the Alt key and then while still holding the Alt key press key number 3 c QSL Version amp Details as per front page RCIS Wise Customer Information System Operators Manual 21 2 Mouse The mouse will be as shown or similar Note the orientation of the mouse This is the angle the mouse should be at as you manoeuvre it If the right hand is used the index finger of the right hand should be poised on the left mouse button labelled 1 The Master Mouse Button is left mouse button labelled 717 and is used to click a control or screen button or is used to select a list item Double Clicking is achieved by quickly clicking the left mouse button labelled 17 twice The Double Click is generally used to action a selected list item The 2nd button labelled 72 is ge
122. this Option menu form and aborts further processing If the Automatic extraction has been set in the properties and the Auto Extract Now button is clicked the program will start and continue through to the end without stopping for further Operator input or guidance c QSL Version amp Details as per front page 47 RCIS Wise Customer Information System Operators Manual 6 5 2 CIF Extraction Properties Form TSDB CIF Extraction Properties The options in properties box are only effective when running in Automatic mode Automatically extract CIF s no manual operation For Master File extracts always use Master Num Ending 31 Empty existing Master File first no merge No automatic extractions can be undertaken until a destination Master File has been Prevent daily extracts from merging by using dates selected and the Automatic Extract tick box starting from year 1000 has been ticked Perform full data extracton Extraction Time 24 hour clock hhmm 2330 Create list of call points for DRA recording stats Cancel The available options Automatically Extract CIF s This turns on the automatic extract capability For master file extracts always use The accompanying drop down combo box contains a list of all empty master file directories that may be used as well as the Tomorrow file currently master file 50 Empty existing Master File f
123. tinue to work accurately provided it is not disconnected from the aerial and that power is not cut When power is restored or turned on the unit will take several minutes to receive and confirm an accurate time signal before permitting it to be used by the PC CIS Please note that the Radio time signals are regularly turned off for maintenance which can last several weeks During this period the MSF Clock device should continue to function as though itis still connected The clock can be disabled by un ticking the Use Rugby tick box on the Network settings panel You can access this panel by clicking the Network Icon or Diagnostic Button on the options panel 6 2 Train Describer Maps 6 2 1 Overview The CIS at Manchester Victoria uses TD data The following features only apply when the TD data is available When the data feed is not available all TD map features will cease to operate The TD Maps are provided to help track train movements around the railway network leading up to the station The maps show essential details of train movement and the data gathered from the TD operation is also used for other automated processes including Automatic posting of arrivals Automatic posting of departures Automatic departing of trains Assigning platform numbers as trains arrive at a platform The System Diagnostics Map is used to show operational status details about the system this can include combinations of the following items
124. tion Progress form This will show a continuously updated mimic The SWOB file is being extracted in to the selected master file directories screen resembling a CRT display similar to one shown below CREE Once started the extraction should not need to be stopped However in extreme emergencies it is possible to stop the Beo d SWOB extraction by pressing the escape key The content of the display is purely an indication that the SWOB extraction is progressing normally PLAT 1 111 Once extraction has finished the form will close 6 5 8 Manual Extraction Manual extraction is not recommended as erroneous choices can result in invalid data being extracted If the data is extracted is found to be different from what was expected then repeat the extraction process and correct the erroneous option previously selected If a manual extraction is attempted the user is required to make selections and authorise the continuation of the extraction process at various intervals during the extraction process The user will need to indicate whether to make a full extraction of all data or just the latest CIF file update The Options are De etia estt seni tie dv d Yes then only the latest CIF files will be extracted __ then following message box is presented e Cancel closes message box The next message box will only appear if the Operator selects No to the part
125. to 31 are reserved for the extraction of the CIF file data Any records extracted to these directories will be over written by the next CIF extraction c QSL Version amp Details as per front page 34 RCIS Wise Customer Information System Operators Manual If users wish to keep these records for future use they should copy each master file to a new master file location It is important to note that CIF extractions are treated as temporary They are never synchronized around the system to other computers If users wish to edit this information on other computers they should select each CIF master they wish to sync and then click the Sync button Remember to wait for the sync to finish before syncing the next Another reserved master file is number 50 This is referred to as the Tomorrow file Any train records placed in this master file location are extracted on the following day regardless of any of masters 5 System Enhancements The System Enhancements section describes optional features that are not always provided as standard or can be excluded when required The enabling and disabling of these features can only be performed by a engineer they are not usually operator configurable 5 1 Rapid Synchronisation of the Today List 5 1 1 Overview This facility is used where there are DVC s or other remote display devices that need to redisplay train information following a power outage or loss of communication A f
126. to Both Normal press Alt T No Summary Both Normal Platform Numbers Post ahead time usually set at 60 minutes 1 Activates and sets the post ahead time press dose Alt X Post Ahead Time RCIS allows trains to be tagged so that they will not display on the summary or so they will display on the summary only See instructions below Additionally trains can have their Post Ahead time adjusted This Post Ahead time affects the way Confirm and Automatic modes work See Offered Trains amp Auto Post para 4 1 3 p15 for a full explanation of Modes To retrieve the platform dialogue box shown above Select the train and press F6 The current Platform Post Style and Post Ahead Time is indicated as shown above To change platform click the appropriate button or press the appropriate platform letter It is not necessary to press the Alt key when specifying a platform Change the Post Style as required by clicking the appropriate Post Style screen button Note that AlttKey combinations may be used as given above See Chapter 6 Basic Principles for Alt Key details Set new time for the Post Ahead time as required by clicking the Change screen button This will allow you to type in the new time Press the ESC key when finished A train is posted to a platform by selecting the appropriate platform number i e pressing the numeric keyboard key for that platform both A and B sections of the platform and smal
127. tput Size 182860 unnecessary processing of old data or future trains The data is then extracted and converted into a SWOB file format Once the CIF extraction process is complete the SWOB file extraction can commence 6 5 6 SWOB File Ready for Extraction Box This message box will only be encountered when attempting a manual extraction TSDB CIF Data Extraction OK button This starts SWOB extractor which should not be stopped once the SWOB extraction process has started Ready to start the SWOB extraction e Cancel Closes the form and aborts At this point the Operator can abort the process the process by closing the box by pressing the Escape key clicking the Cancel button or the window close button to the top right of the title bar Use Diagnostics Screen This displays the engineers diagnostic screen It is not intended for use by the Operators and this check box is therefore hidden from view to avoid accidental use The use of these additional features is explained in a separate engineers document Once the OK button is clicked the SWOB extraction starts and the master file summary is updated with the new date ranges for the extracted records 6 5 7 SWOB Extractor Progress Box c QSL Version amp Details as per front page 50 RCIS Wise Customer Information System Operators Manual The SWOB extraction program will display the SWOB Extrac
128. tton bar is present at the top of the map form and the Map tab has a number of buttons enabling users to switch between the map displays LUPA and Diagnostic Maps Contr Refresh Close Maps Close Stops and clears all TD display on terminal and closes the map window When the map is re opened again it will be blank and will only be re populated as trains move to their next berth this only happens after the map is redisplayed Trace When ticked it is possible to trace the movements of each train The train ID is left in a light grey colour in each of the berth positions it has passed through To stop tracing un tick the trace option When tracing is off the next train to move along the same route will erase any remaining train ID s To remove the traced train ID s manually click either the Disable or Refresh buttons Refresh Clears the existing berth contents and re displays the current train ID s held in memory Escape Key or Hide button Closes the map window but does not stop TD train tracking Map Select buttons 1 to 5 These are used to move from one TD map to another The box showing No Comms Activity in the sample image above is where the TD messages are displayed as they are received If TD is operational this box will be displaying TD data continuously as it arrives c QSL Version amp Details as per front page 43 RCIS Wise Customer Information System Oper
129. u ME Ed 35 Global Options Panel 16 EDF Display Controller Group Calling Patterns 65 Display Activation 58 Group Departing 1 1 23 DISP i s d 14 Individual Tab Use 22220200 Ie wees 58 OVelVIBW cni nU mead 58 Holding Trains 4s 23 User Settings sidre 60 Edit a CRT Display 11 I Editors Icons Arrivals identifying 35 DOSKIOD MEE 36 Master File Editing 31 an P E 36 Offline estie ues dee 33 Operating System 2 36 Record 25 Power Down 36 27 setup RCIS 36 Engineering WOEKS 31 1 11 11 eens 36 Icons Or BUWONS 8 Global Options Message List 38 Images 38 Line NTI Message 29 Popup Message Box 38 Advanced Options Tab 21 po 57 Associat
130. uch as BOOT message communication amp User actions he Log Content Filter is used to refine information to specific message contents If users click on an item in the messages list the full message is shown in the text box at the bottom of the form 4 4 5 l Acknowledging Faults Users and Engineers can acknowledge faults or log comments permanently in the RCIS log file by clicking on the Clear Fault button When clicked the fault acknowledgment panel is shown The panel has several buttons each appends an identifier to the message that will enable users to filter the log file contents for these reports at a later date Fault Acknowledgement amp Clearance Description of Fault Cleared Acknowledged current date amp time is added automatically Fault Cleared Acknowledge Fault Fault Cleared Log Message Escape Abort c QSL Version amp Details as per front page 21 RCIS Wise Customer Information System Operators Manual 4 4 6 Advanced Configuration Options The Advanced Settings tab enables users and engineers to change the operational configuration Many of these settings were previously only accessible by an engineer Configuration Options Log Data Advanced Options Audible alarm settings do Audible Alarms reset to ON at startup Additional Functions not effect the operation Loss of Trust Feed Alarm optional Allow TD Platform Changes optional of the system If lo
131. ull synchronisation can take from a few seconds an IP LAN to 10 minutes over 5485 network depending on how busy the system is and the number of records involved If a PC has been turned off for a short period of time i e NOT overnight a rapid synchronisation will bring the rebooted DVC up to date with the rest of the system When summary queuing is in use it may also be necessary to re activate the queuing by briefly turning the queuing off for approximately 5 to 10 seconds and then turning it back on A Rapid synchronisation is not suitable where a PC has been off overnight and has therefore missed the over night extraction process This will require a full Synchronization 5 1 2 Using Quick Synchronisation On the master terminal select a record above the earliest posted train and then click the Sync button When the Sync button is clicked a message box will be displayed prompting the Operator for instructions The message asks Do you want a rapid sync Yes No or Cancel Yes Starts the Quick Sync e Displays the next message box see the user manual for more information about starting a full sync e Cancel Aborts any further action The Quick synchronisation only updates the currently posted records and clears those that are not posted This ensures that all PC s will be showing the current data oynching does not effect Pending train records pending trains are not showing when summary queuin
132. urchased extra to the system In the early stages we will contact you depending on the complexity of the system to gauge progress and answer questions For further support at most sites contact your Fault Control unless you have been advised otherwise and issue a fault report carefully describing the fault as an Urgent Request For Support Please use this convenience with consideration for others If it is deluged with requests our ability to support everyone equally will be diminished Please always consult the user manuals and other users first where possible May we advise with the greatest respect that the support facility is not a suggestion box and that the software cannot be changed according to preference Unless the system is provided for completely operator free operation a degree of labour intensive supervision and manual intervention will always be required c QSL Version amp Details as per front page 10 11 72 RCIS Wise Customer Information System Operators Manual 24 Common Questions amp Answers Q Why am getting occasional red bars on nodes yet it is generally OK A It is normal for a transient timeout to occur when busy that causes a fleeting red bar Q Why am getting two red bars on the Server node yet one blue bar else where A The most common fault is to have a single break in a daisy chain loop of nodes Any break will cause the polls that originate at the poll server t
133. ustomer Information System Operators Manual 6 3 System Station Plan Overview The station plan is the first of the map pages It shows a diagrammatic layout of the station displays are shown on the plan with their respective display numbers to help identify them The platforms are shown with wide green track lines When trains are posted to the platforms the train details are also displayed on this plan This is particularly useful when there are two or more CIS displays on the system as the TD amp map screens can be displayed permanently on the second PC screen Please Note Train data is only posted to the map after it has been opened The map page must have been opened at least once before this feature is activated See the section on TD maps for information about the control panel 6 2 4 A sample station map is shown below with several trains posted Manchester Victoria Station Plan Platform 5 Platform 5 Platform 4 Platform 3 Platform 2 Platform 1 6 4 System Diagnostics 6 4 1 Overview Like the TD maps this map is displayed by pressing the equals key on the keyboard or by clicking the TD LINK button on the Global Options panel Once the one of the map screens has been displayed press the map number 5 to display the Diagnostic Map or click the associated button at the bottom right of the form See the section on TD maps for information about the control panel 6 2 4 Th
134. y removing the A if present from the Today list Status column by holding down the Control key and pressing F7 c QSL Version amp Details as per front page 36 RCIS Wise Customer Information System Operators Manual 5 4 Desktop Icons The desktop icons are located on the main RCIS desktop They can be seen at the bottom of the screen while the network messages form is open When the mouse is moved over an icon a message about it is displayed in the message area above the icons Icon Description This icon enables an Operator to gain access to the Windows operating system It should only be used in emergency situations under the guidance of an engineer The upgrade Icon is for use by engineers only It should not be used by Operators except under the guidance of an engineer The power down icon is used to shut down the PC It can be restarted again by turning the power back on The setup icon is used to setup RCIS It should only normally be used by and engineer or in exceptional circumstances under instruction from an engineer to change the name or use of a terminal The Modem Icon indicates when a modem is attached and talking to a remote computer Dots on the Icon will change to red when it has attached successfully c QSL Version amp Details as per front page 37 RCIS Wise Customer Information System Operators Manual 5 5 Train Status Indicators 5 5 1 Overview T

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