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1. This might be because of one or more of the following reasons e Water is stored for too long in the storage tank Please drain the stored water and fill fresh water e The filters membrane need to be replaced Call Tata Swach customer care and get them replaced or cleaned e The input water quality has changed This will lead to a sudden change in the output water taste Please call the Tata Swach customer care to get your purifier checked What should Ido ifthe purification is taking more time This might be because of one or more of the following reasons e The incoming waterline or the KFA is choked because of physical impurities in the incoming water You canask your plumber to check if this is the case e The temperature of input water might have dipped drastically this will happen rarely e The filters may be choked or the membrane needs replacement What should doif the storage tank is not getting filled This might be because of one or more of the following reasons e Checkifthe system power is ON e Check for any clogging in the incoming water line e Check for leakages in the purifier and iffound call the Tata SwachToll free number 1800 2 585858 11 EN WARRANTY POLICY Your new Tata Swach Viva Silver UV UF water purifier is warranted against material defects arising from workmanship for a period of 12 months from the date of invoice bythefirstend user subjectto following conditions 1 During this Warra
2. installation of purifier The wire length supplied with the system is 1 5m 2 Raw water supply with Y nipple not more than 2m away 7 3 Space on the wall as per dimensions of the purifier 4 Wall plane surface for mounting two screws and holding the machine Installation Instructions 1 Turn off the main water supply before accessing the nipple for connecting the Kitchen Faucet Adaptor KFA Use Teflon Tape on the threads of the Kitchen Faucet Adaptor to connect the pipe Insert the KFA into the plumbing line and ensure threads are tightened Depending on the plumbing connection close the front end of the KFA using a tap Insert the Inlet pipe in the KFA in the push fit side Double press the pipe to ensure leak proof connection 2 Open the front cover of the purifier by rotating the tap counter clockwise 3 Take out the GAC cartridge and use the pipe attached to the KFA to flush for 30 sec with water After flushing connect it back in to the system 4 Connect the pipe to the inlet marked on the purifier In case you choose to install additional pre filter available at an additional cost connect the pipe to inlet of this pre filter and connect the outlet of pre filter to inlet of the purifier 5 Plugin the power supply and check for any leakages from any of the connectors or pipes If leakage then refit Ifthere is no leakage close the front cover of the purifier 6 Wait fora few minutes to start filling the concealed storag
3. BLUE TANK FULL Y Yellow Wire BL BL Blue Wire LED DISPLAY CARD gt PURIFICATION PROCESS DIAGRAM Float Switch Solenoid Valve 1st Stage 2nd Stage 3rd Stage 4th Stage Pure Water om 4 STAGE PURIFICATION Stage 1 Sediment Filter Cartridge Coarse This is the first filtration process which reduces removes impurities from the inlet water These impurities may be particles such as dust and sediments which are above 10micron in size The life of first sediment filter depends upon the inlet water quality Recommended replacement cycle 1 year Stage 2 Bacteriostatic Granular Activated Carbon GAC with Silver impregnation technology This GAC Cartridge reduces chlorine bad taste and odour from the inlet water It also reduces volatile organic compounds and pesticides from water The silver impregnation technology used in this cartridge ensures improved bacteriostatic performance for the entire life of the carbon capacity This Silver Action Inside of the bacteriostatic GAC greatly reduces the chance of bio fouling and hence increases the life of carbon cartridge Recommended replacement cycle 1 year 5500Liters Stage3 UltraViolet Purification The UV module safeguards against the microbiological impurities that can be present in the water Ultraviolet purification deactivates the protozoa bacteria and viruses by damaging the genetic code which renders them harmless a
4. clean the plug Electric shock or fire may occur as a result Do not move the product by pulling the electrical cord Do not clean the system with wet cloth when power is on Use a moist cloth to clean the external surface of the purifier Operation Safety Instructions If water leaks from the product close the Kitchen Faucet Adaptor and call the customer service If the unit makes a strange noise or you notice an odd smell unplug immediately and call the customer service Do not place candles cigarettes or any other flammable objects on and around the purifier If you have not consumed water from the Tata Swach VIVA Silver UV UF purifier for more than 2 days drain the water from storage tank and refill for consumption Periodical cartridge replacement is a prerequisite for clean water Use Tata Swach genuine with Tata Swach logo purifier products to maintain expected product life span and performance Do not expose the unit to direct sunlight and high humidity environment The optimal room temperature for the unit is 4 C 50 C EY FAQ TROUBLESHOOTING Whatis the storage capacity of my Tata Swach Viva Silver UV UF Tata Swach Viva Silver UV UF has tank volume of 6 liters The process of filling the tank is fully automatic and when you take water out of the tank the purification process automatically starts and refills the storage tank Whatis the purification rate of my Tata Swach Viva Silver UV UF Tata Swach Viva Silve
5. e tank 7 Drain outfirst 15 to 20 liters of purified water from the storage tank Your Tata Swach Viva Silver UV UF Water Purifier is now ready for use Familiarize your family members with operation and maintenance of the system If away from home If the purifier is not going to be used for more than 2 weeks shut off the system and drain the stored water IA SAFETY INSTRUCTIONS Electrical Safety These safety instructions must be read carefully to ensure your safety and prevent property damage 1 Ensure that the local voltage accords with the system voltage to prevent electric shock or fire 10 11 12 Do not use a damaged power cord or plug or a loose outlet Do not unplug by pulling the cord or handle the plug with wet hands This may resultin electric shock or fire Do not bundle the power cord tightly together as it may cause damage If the cord or plug is wet unplug the unit and let it dry completely before subsequent use Unplug the unit before repair inspection or replacement to prevent any damage Do not plug into an outlet or power strip that is being used by several other appliances Use a separate outlet for the unit to prevent fire Shut the main water supply valve and unplug the power cord when not using for a long time Do not attempt to repair the power cord yourself Electric shock or fire may occur as aresult Remove any dust or water particles on the plug Never use benzene or gasoline to
6. hassle of cleaning the tank Front Panel Opening System Screw less front opening of the purifier makes servicing easy as it avoids dismantling the unit Voltage Spike Guard Protects against power fluctuation As per standard test conditions 10 psi Input Pressure and 750 ppm TDS at 25 C 5 3 USER FRIENDLY INDICATORS Introduces you to Advanced new era of modern amp useful indications in an easy to understand way Indication Application Condition Color Status System Power Power On Green On 2 UV Purification UV Lamp On Yellow On 3 Tank Status Tank Full Blue On E TECHNICAL SPECIFICATIONS Product TATA SWACH VIVA SILVER UV UF Application Suitable for purification of tap water up to 500 ppm TDS and hardness below 500 ppm Purification Capacity Up to 30 L hr Body Material ABS Type Wall Mounted Dimensions H x W x Din mm 440 x 392 x 240 Inlet Water Pressure Minimum 5 psi Maximum 35 psi Inlet Water Temperature 2 C to 38 C Stages Sediment Pre Carbon UV Lamp UF Membrane Weight Tank Volume UV Lamp Wattage 6 5 kgs 11W UF Membrane 0 01 micron Mains Voltage 160 270 V AC As per standard test conditions 10 psi Input Pressure and 750 ppm TDS at 25 C ite GENERAL INSTRUCTIONS While our Service Technicians are trained to follow the installation safety guide it is imperative that you are aware of t
7. hem 1 Match the packaging list with the items in the box 2 Always ensure that the Tata Swach Viva Silver UV UF purifier is installed by a trained technician 3 Tata Swach Viva Silver UV UF purifier must be wall mounted 4 Donot install the purifier directly above an electric socket 5 Ensure you use the plug provided with the purifier and do not change it unless recommended by Company s service technician 6 The length of the water inlet hose must be shorter than 2 meters to ensure sufficient pressure is available to the machine 7 Always connect with cold normal water inlet only Do not use with hot water 8 Do not confine water purifier in a cabinet 9 Input water pressure needs to be between 5 PSI and 35 PSI In case it is more than 35 PSI you need to use a pressure reducing valve and in case it is less than 5 PSI you need to use a pressure booster pump Either can be bought from the market or from the Company technician at an additional cost 10 Inlet water TDS should not exceed 500 ppm 11 Avoid sharp bends in the connecting pipes ensuring inlet pipe has free water flow path 12 Avoid direct exposure to sunlight or humidity and ensure sufficient ventilation IN INSTALLATION INSTRUCTIONS PLEASE ENSURE THAT YOUR TATA SWACH VIVA SILVER UV UF PURIFIER IS INSTALLED BY A TATA SWACH TECHNICIAN ONLY Pre Installation Requisites 1 220V single phase AC connection not more than 1 5m away from the point of
8. ill help you know your Tata Swach Viva Silver UV UF Water Purifier For any assistance we are just a call away 1800 2 585858 Tata Swach Team Ya THE TECHNOLOGY IN YOUR PURIFIER UV UF The Ultra Voilet UV module safeguards against the microbiological impurities that can be present in the water Ultraviolet purification deactivates the protozoa bacteria and viruses by damaging the genetic code which renders them harmless as they cannot reproduce themselves The Ultra Filtration Membrane UF technology uses a semi permeable membrane for purification The Semi permeable membrane in your purifier works on very simple principle only water molecules dissolved minerals and salts can pass through the membrane Ultra Filtration is a separation process that uses membranes with pore size of 0 1 micron The UF membrane has the capacity to remove colloidal materials including bacteria and cysts from drinking water Low applied pressure is therefore sufficient to achieve high flux rates from an Ultra Filtration membrane j meee UV Technology UF Technology By PACK CONTENTS 1 Tata Swach VIVA UV UF Water Purifier 2 User Manual 3 Installation Accessories e 2 Self Tapping Screws e 2 Plastic Anchor Plugs e Flexible Pipe 1 4 OD e Kitchen Faucet Adaptor KFA 29 ELECTRONIC CIRCUIT DIAGRAM COMMON w SOLENOID VALVE G GREEN POWER ON Y YELLOW UV ON B Black Wire G Green Wire
9. illness due to the consumption of drinking water from any water purifier supplied by TCL since TCL or its ASP does not have any control over the quality of input water maintenance of purifier and storage and consumption conditions of purified water This Warranty Agreement excludes all products component parts or damage to any part of this water purifier which in the opinion of TCL or its ASP have been subjected to misuse misapplication negligence alteration accident or operation contrary to TCL instructions or incompatibility with accessories not installed by TCL or its ASP or that have been repaired with component parts other than those manufactured by or obtained fromTCL or its ASP In all such cases regular charges will apply This limited Warranty does not include service to diagnose a claimed malfunction in this unit TCL reserves the right to alter or improve design and specifications of Tata Swach Viva Silver UV UF at any time without any contingent obligations to prospective buyers or owners of the products previously sold Any disagreements and obligations based upon the purchase of Tata Swach Viva Silver UV UF products and thereby imposed on TCL or its ASP shall be governed by and construed according to the laws of India and subject to the jurisdiction of Mumbai Courts only In case of product related queries or complaints kindly report the same on our Toll Free no 1800 2 585858 or mail us at tataswach tatachemicals co
10. m 13 E WARRANTY CARD to be filled by service provider Customer Copy Company Copy Product Details Model name Model Serial No Customer Details Name Telephone No Address Email Purchase Details Retailer Name City Invoice No Invoice Date Invoice amount Installation Date Service Providers Details Name Address Phone no Customer Signature Service Provider s Stamp Marketed By Tata Chemicals Ltd 14 Product Details Model name Model Serial No Customer Details Name Telephone No Address Email Purchase Details Retailer Name City Invoice No Invoice Date Installation Date Service Providers Details Name Address Phone no Customer Signature Service Provider s Stamp Marketed By Tata Chemicals Ltd TATA VIVA SILVER UV UF WATER PURIFIER Contact us Tata Chemicals Ltd Leela Business Park Andheri Kurla Road Andheri E Mumbai 400059 Toll Free Number 1800 2 585858 Email tataswach tatachemicals com Visit www tataswach com
11. nty period TATA CHEMICALS LTD TCL or its Authorized Service Provider ASP will replace or repair any part of the Tata Swach VIVA Silver UV UF water purifier that in the opinion of TCL or its ASP arise due to faulty material or workmanship i e manufacturing defects 2 Tata Swach VIVA Silver UV UF water purifiers consumables which are Sediment filter cartridge Silver Impregnated GAC Cartridge UV Lamp and UF Membrane are covered under one year warranty Only one single replacement will be done for each of the consumables during the warranty period Every second replacement will be charged even though it may have to be changed in the warranty period 3 The product s plastic body is not covered under Warranty and hence it must be handled with care to guard against breakage during transit and usage 4 Thecustomer will notify TCL customer care promptly about any defects noticed and give the ASP adequate opportunity to inspect test and remedy them for which the customer will deposit the purifier if necessary with the company s service centre along with original invoice in the city where the product was purchased Product so deposited for Warranty examination must be shipped freight prepaid TCL will be entitled to repair replace the defective part and retain the replaced part 5 This Warranty is void if the unit is not installed by ASP and also if not operated under normal municipal well water conditions or is subjected to the temperature ab
12. ove 40 C 6 This Warranty is void if any kind of repair or alteration is done by customer or unauthorized service provider or for failures resulting from the lack of proper maintenance or faulty electrical conditions or non usage of Tata Swach genuine spare parts 7 Input water pressure needs to be between 5 PSI and 35 PSI In case it is more than 35 PSI you need to use a pressure reducing valve and in case it is less than 5 PSI you need to use a pressure booster pump In case consumer chooses not to install the required any replacement of damaged parts due to fluctuating input pressure shall be on chargeable basis 12 8 10 1 12 13 14 15 TCL or its ASP shall not be held liable for claims exceeding the cost ofrepair ofthe defectsinworkmanship This Warranty Agreement shall not be interpreted to render TCL or its ASP liable for injuries or damages of any kind direct consequential or contingent to persons or property TCL or its ASP shall not be held responsible by representative or buyer for failure to abide by any of the obligations of this Warranty Agreement if such failures are the result of circumstances of Forces Majeure including but not limited to Acts of God like floods earthquakes etc or transportation strikes labour disputes with outside suppliers or any other conditions beyond the control of TCL or its ASP TCL or its ASP cannot and shall not be held liable for any sickness or
13. r UV UF can purify water up to 30 L hr However time taken to purify water depends upon the life of filters the input water pressure TDS and other impurities presentin water Which consumables require periodic replacement Consumables such as the Sediment Filter cartridge Silver Impregnated GAC cartridge UF membrane and UV lamp need periodic replacement depending on service schedule or fault indication as shown on display panel Please note that the life of the consumables is dependent on the input water quality What should do when there is no purified water in the tank In case there is no purified water in the tank please call Tata Swach Toll free number 1800 2 585858 for change of cartridges or any other assistance required How longis the stored water in the Tata Swach Viva Silver UV UF safe to drink It is advised to drain out the stored water if not consumed within two days 10 What should Ido if any part of purifier gets broken Please call the Tata Swach Toll free number 1800 2 585858 Our technician will visit your house and guide you on the repairs required There will be a nominal visiting charge and all replacements shall be on a chargeable basis Can l open and service my Tata Swach Viva Silver UV UF It is not recommended to open and service the purifier yourself Call our customer care if you face any issue which requires servicing or opening the purifier What should Ido if the output water tastes unusual
14. s they cannot reproducethemselves Recommended replacement 7000 hrs Stage 4 UltraFiltration Membrane The UF Membrane protects against bacteria viruses pyrogens amp collodial matter The membrane passes only dissolved minerals amp salts along with the water molecules passing through Recommended Replacement 24 months If this cartridge chokes sooner than the recommended replacement cycle it is advisable to install a pre filter available separately at a cost Replacement period is as per internal test calculations The life of GAC cartridge depends upon the organics chlorine etc present in the input water supply Under standard test conditions the life is measured as 5500 Liters with 2 ppm chlorine water passing through the cartridge AAs per test carried out by manufacturer The life of UF Membrane Filter depends upon the organics chlorine etc present in the input water supply Replacement period is as per internal test calculations 7 ADVANCED FEATURES OF YOUR TATA SWACH VIVA SILVER UV UFWATER PURIFIER Inlet Water Switch Off Mechanism Blocks inlet water supply when no power is available to the system or system is not purifying UV Fault UV Lamp damage or fault condition Silver Action Inside Silver Impregnation technology which imparts longer life to cartridges User friendly Indicators Provides intelligent information through its advanced indicators Zero Contamination Storage Tank Saves you from the
15. uy TATA VIVA SILVER tal DOUBLE PROTECTION of UV amp UF from BACTERIA VIRUSES amp CYSTS ES SILVER ACTION Q USER MANUAL lt gt Contact us MEMBER Toll Free Number 1800 2 585858 gt Email tataswach tatachemicals com Water Visit www tataswach com Quality Table of Content Sr No Content Pg No 1 Welcome Note 1 2 The technology in your purifier UV UF 2 3 Pack Contents 3 4 Electronic Circuit Diagram 3 5 Purification Process Diagram 4 6 4 Stage purification 4 7 Advanced Features of your Tata Swach Viva Silver 5 UV UF Purifier 8 User friendly Indicators 6 9 Technical Specifications 6 10 General Instructions 7 11 Installation Instructions 7 12 Safety Instructions 8 13 FAQ Troubleshooting 10 14 Warranty Policy 12 15 Warranty Card 14 IE WELCOME NOTE Dear Customer Congratulations for bringing home the new Tata Swach Viva Silver UV UF Being the health minister of your home it is your conscientiousness to safeguard your family from water borne diseases The new Tata Swach Viva Silver UV UF Water Purifier includes the advanced UV UF technology and Silver Action Inside which acts as a shield of purity Its advanced features like User friendly indicators Tool less front opening and Zero contamination concealed storage tank ease your Mission Swach Jal by consistently providing clean and pure drinking water for your family This user manual w

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