Dual-Band 2G-3G Signal Booster Kit User Guide
Contents
1. 3 sales surecall com Warranty Limitations of Warranty Damages and Liability EXCEPT AS EXPRESSLY SET FORTH HEREIN THERE ARE NO WARRANTIES CONDITIONS GUARAN TEES OR REPRESENTATIONS AS TO MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR OTHER WARRANTIES CONDITIONS GUARANTEES OR REPRESENTATIONS WHETHER EXPRESSED OR IMPLIED IN LAW OR IN FACT ORAL OR IN WRITING SURECALL AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT IF ANY RECEIVED BY CELLPHONE MATE INC FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED AS THE CASE MAY BE WHICH IS THE SUBJECT OF CLAIM OR DISPUTE IN NO EVENT SHALL SURECALL BE LIABLE FOR INCIDENTAL CONSEQUENTIAL OR SPECIAL DAM AGES HOWSOEVER CAUSED All matters regarding this warranty shall be interpreted in accordance with the laws of the State of Califomia and any controversy that cannot be settled directly shall be settled by arbitration in California in accordance with the rules then prevailing of the American Arbitration Association and judgment upon the award rendered may be entered in any court having jurisdiction thereof If one or more provisions provided herein are held to be invalid or unenforce able under applicable law then such provision shall be ineffective and excluded to the extent of such invalidity or unenforceability without affecting in any way the remaining provisions hereof SAFETY INFORMATION This is a CONSUMER device BEFORE USE2. SureCall RAISE YOUR BARS Introduction Thank you for purchasing SureCall s M2M cellular signal booster kit The M2M was specifically designed to enhance machine to machine data by amplifying incoming and outgoing cellular signals for M2M applications The M2M provides enhanced cellular signals for multi carrier 2G and 3G data transmission If you have any questions while installing this kit please contact tech support at 1 888 365 6283 or email us at support surecall com SureCall s M2M is a high quality bidirectional signal booster that enhances cellular signals to areas that are prone to weak cellular coverage The M2M works with one antenna and a cable connected to a modem inside the M2M device The signal is received by the antenna from the cell tower then amplified and transmitted directly to your wireless modem in the ATM lotto machine or other machine to machine application through the cable to the booster When the modem transmits The signal is received by the booster and transmitted to the cell tower through the outside antenna Package Contents Your M2M signal booster package includes One SureCall M2M signal booster SC SOLOI 15 One outside magnetic mount antenna with attached cable for connecting to the booster SC 200 S S RG58 cable for connecting the modem to the signal booster One power supply One FME to SMA adapter Note Data cable for use with a computer to connect to a data card SMA ma
3. SureCall 48346 Milmont Drive Fremont CA 94538 1 888 365 6283 sales surecall 6om Installing your Hardware You can leave the booster on top of a flat surface or use the enclosed Velcro straps to mount it To prevent damage to the booster before plugging in the booster to an AC power outlet 1 Select a location close to a working AC outlet Do not expose the signal booster to excessive heat direct sunlight moisture and airtight enclosures 2 Connect the AC power cord to the booster 3 Connect the outside antenna cable to the signal booster connector marked OUTSIDE Hand tighten the connection 4 Connect the RG58 modem cable to the signal booster connector marked INSIDE Hand tighten the connection 5 Connect the plug on the other end of the 110V AC power outlet 6 The booster turns on automatically The LED light will glow indicating that the booster is ready to use SureCall 48346 Milmont Drive Fremont CA 94538 1 888 365 6283 sales surecall com Specifications Troubleshooting Problem Resolution Signal booster has no power Make sure the power supply is plugged in If the power LED is still off return the power supply to SureCall Contact SureCall s tech support at 888 365 6283 or surecall com or go to www surecall com and log on to online suport to receive a Return Merchandise Authorization RMA After installing your sign
4. al Verify that all signal booster and antenna cable connections are secure booster system you have no signal or reception Radio or electronic receiver Add additional separation between the booster and these devices interference Specifications Uplink Frequency Range MHz 1850 1910 824 849 Downlink Frequency Range MHz 1930 1990 869 894 Supported Standards CDMA GSM EDVO EDGE HSPA LTE Maximum Gain 15 dB Noise Figure 5 dB Input Output Impedance 502 VSWR lt 2 0 AC Power Transofmer 110VAC 60Hz IN 5 12V DC OUT Maximum Output Power 1 Watt EIRP Cable RG58 RF Connectors SMA Female Connectors both ends Power Consumption lt 10W Dimensions 4 7 8 x 2 75 x 1 Weight 0 57 FCC ID USA RSNM2M Kitting Information Component Product Number Description Magnetic Mount Antenna SC 200 S S M2M Cable RG58 Modem to Booster Cable SureCall 48346 Milmont Drive Fremont CA 94538 1 888 365 6283 sales surecall com Warranty Three Year Product Warranty SureCall warrants its products for three years from the date of purchase against defects in workmanship and or materials Specifications are subject to change The three year warranty only applies to products meeting the latest FCC Certification Guidelines stated on 2 20 2013 and going into effect April 30 2014 A two year warranty applies to any products manufactured before May 1 2014 Products returned by customers must be in their original un modified con
5. dition shipped in the original or protective packaging with proof of purchase documentation enclosed and a Return Merchandise Authoriza tion RMA number printed clearly on the outside of the shipping container Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll free at 1 888 365 6283 Any returns received by SureCall without an RMA number clearly printed on the outside of the shipping container will be returned to sender In order to receive full credit for signal boosters all ac cessories originally included in the signal booster box must be returned with the signal booster The Buyer does not need to include accessories sold in addition to the signal booster such as antennas or cables This warranty does not apply to any product determined by SureCall to have been subjected to misuse abuse neglect or mishandling that alters or damages the product s physical or electronic properties SureCall warrants to the Buyer that each of its products when shipped will be free from defects in material and workmanship and will perform in full accordance with applicable specifications The limit of liability under this warranty is at SureCall s option to repair or replace any product or part thereof which was purchased up to THREE YEARS after May 1 2014 or TWO YEARS for products purchased before May 1 2014 as determined by examination by SureCall prove defective in material and or workmanship War
6. erence by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help
7. le to FME female not included SureCall 48346 Milmont Drive Fremont CA 94538 1 888 365 6283 sales surecall com Installing your Hardware Unpacking 1 Unpack all package contents For missing or damaged items contact your reseller 2 Turn over the signal booster and record the model and serial number forreference Serial Purchase Date 3 Keep the carton and packing material to store the product or if you need to return it Warning Unauthorized antennas cables and or coupling devices are prohibited by FCC new rules Please contact the FCC for details 1 888 CALLFCC Changes or modifications not expressly approved by SureCall could void the user s authority to operate the equipment Step 1 Make sure you have positioned the booster close enough to an existing electrical outlet Installing your Hardware Connecting the antenna Select a location away from walls trees hills and other obstacles that can block or reflect wireless signals 12 inch clear radius is recommended Attach the magnetic mount antenna to the top of the M2M device on a metallic surface The best location will be clear of obstacles Make sure the area under the magnet is clean Connect the antenna cable to the booster connector marked OUTSIDE and hand tighten Connecting the Modem Connect one end of the RG58 cable to the booster marked INSIDE and the other end to a modem or data card cable and tighten connections
8. ranty returns must first be authorized in writing by SureCall Disassembly of any SureCall product by anyone other than an authorized representative of SureCall voids this warranty in its entirety SureCall reserves the right to make changes in any of its products without incurring any obligation to make the same changes on previously delivered products As a condition to the warranties provided for herein the Buyer will prepay the shipping charges for all prod ucts returned to SureCall for repair and SureCall will pay the return shipping with the exception of products returned from outside the United States in which case the Buyer will pay the shipping charges The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise which are found to meet the applicable specifications or which are not defective or not covered by this war ranty Products sold by SureCall shall not be considered defective or non conforming to the Buyer s order if they satisfactorily fulfill the performance requirements that were published in the product specification literature or in accordance with samples provided by SureCall This warranty shall not apply to any products or parts thereof which have been subject to accident negligence alteration abuse or misuse SureCall makes no warranty whatsoever in respect to accessories or parts not supplied by it SureCall 48346 Milmont Drive Fremont CA 94538 1 888 365 628
9. salesOsurecall cOM This is a CONSUMER device BEFORE USE you MUST REGISTER THIS DEVICE with your wireless provider and have your provider s consent Most wireless providers consent to the use of signal boosters Some providers may not consent to the use of this device on their network If you are unsure contact your provider You MUST operate this device with approved antennas and cables as specified by the manufacturer Antennas MUST be installed at least 20 cm 8 inches from any person You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider WARNING E911 location information may not be provided or may be inaccurate for calls served by using this device Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interf
10. you MUST REGISTER THIS DEVICE with your wireless provider and have your provider s consent Most wireless providers consent to the use of signal boosters Some providers may not consent to the use of this device on their network If you are unsure contact your provider You MUST operate this device with approved antennas and cables as specified by the manufacturer Antennas MUST be installed at least 20 cm 8 inches from any person You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider WARNING E911 location information may not be provided or may be inaccurate for calls served BY USING THIS DEVICE 48346 Milmont Drive Fremont Califomia 94538 USA 888 365 6283 Fax 510 996 7250 www surecall com SureCall has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability and fitness for a particular purpose and makes no express warranties except as may be stated in its written agreement with and for its customers SureCall shall not be held liable to anyone for any indirect special or consequential damages due to omissions or errors The information and specifications in this document are subject to change without notice 2014 All Rights Reserved All trademarks and registered trademarks are the property of their respective owners SureCall 48346 Milmont Drive Fremont CA 94538 1 888 365 6283
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