for your topload washer
Contents
1. Fruit Juices Soak in cold water Wash in hot water with chlorine bleach if safe for fabric Glue Rub with ice and scrape off excess glue Place face down on paper towels and sponge with a pretreat product Grass Place face down on paper towel and sponge with rubbing alcohol if safe for fabric Rinse Apply a pretreat product and wash If stain remains wash in hot water with chlorine bleach if safe for fabric Grease Oil Place face down on paper towel and sponge with a pretreat product Dampen stain with water and rub with bar soap or detergent Wash in hot water if safe for fabric Ink Saturate the stain with hair spray or place the fabric face down on paper towel and sponge with rubbing alcohol refer to WARNING on page 17 Rinse If traces of the stain remain rub detergent into the dampened stain and wash Some inks may be impossible to remove lodine Rinse from the back side of the stain with cold water Then soak in a commercial color remover Rit Putnam etc or rub in a paste of water and starch Let stand for 15 30 minutes and wash Jam Jelly Scrape off excess Rinse with cold water Rub dampened stain with detergent Apply a pretreat product and launder with an enzyme soaking product If stain remains sponge with a mild bleach such as water and white vinegar mix equal parts and wash again Ketchup Tomato Based Products Lipstick Scrape off excess Soak in cold water 50 minutes Rub detergent into the2. Clothing Care Labels The symbols below appear on many clothing care labels Following the instructions on each label will help ensure the best laundry results WASH Warnin Machine Wash Cycle ora Signs pg Normal Permanent Gentle Hand wash Do not wash Press Wrinkle Delicate Resistant Water Temperature e0e oo o Bag Hot Warm Gold Do not wring BLEACH Warnin Bleach Symbols Ee Signs Any bleach Only Do not bleach when needed non chlorine bleach when needed IRON lron Dry or Steam d AA eA Iron High Medium Warning Signs zg Do not iron No steam 13 202920 DRY Tumble Dry Cycle Warning Signs PE Normal Permanent Gentle Do not Press Wrinkle Delicate tumble dry Resistant Heat Setting pg Do not dry used with do not High Medium No heat Air wash Special Instructions Line dry Drip dry Dry flat In the shade Hang to dry DRYCLEAN Dryclean Warning Signs Do not Dryclean Dryclean Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Washing Special Items NOTE Always Follow Manufacturer s Care Label Instructions Bedding Use warm wash temperature Use PERM PRESS cycle Pretreat heavily soiled areas before washing When washing an electric blanket protect the plug by stitching the edge of the blanket over the plug Only dry in dryer if manufacturer says it can be done Dia
3. Crayon Treat the same as candle wax or place face down on paper towel and spray with WD 40 Rinse Wash in hot water if safe for fabric using soap not a detergent and 1 2 cups baking soda If stains remain professional drycleaning may be necessary Deodorants and Anti Ferspirants Some of these products contain substances that can change the color of some dyes The color can sometimes be restored if the area is sponged with ammonia then rinsed To remove stains apply white vinegar Rub and rinse If stains remain rub detergent into stain and wash with hot water and chlorine bleach if safe for fabric Dye Treat with a commercial dye remover Rit Putnam or if safe for fabric bleach with chlorine bleach Egg Gravy f dried scrape off excess Soak in cold water Rub detergent into damp stain and if safe for fabric wash in hot water and chlorine bleach Eye and Face Make up Tap on the stain with a spoon to loosen it Rub dampened stain with bar soap dishwashing iquid or detergent If stain remains soak in water and detergent Apply a pretreat product and wash as usual Fabric Softener Felt Tip Marker Dampen stain and rub with bar soap Wash as usual Rub detergent into damp stain Apply a pretreat product If safe for fabric wash in hot water and chlorine bleach 18 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Stain Treatment
4. e Use fabric softener in the rinse water This will reduce the static electricity which attracts lint and makes garments cling Clothing Concerns build up of soil or water hardness minerals on them If you notice that your clothes are not as bright as To keep clothes looking white or bright use good they should be take corrective measures washing practices at all times to prevent a gradual immediately Problem Cause Solution Gray or Dingy Insufficient Detergent Add more detergent to washtub before loading clothes Mild Clothes detergents are not suitable for average soil Improper Sorting Wash whites separately Separate light from heavily soiled items Clothes can pick up soil from dirty wash water Nonphosphate Detergent and Hard Follow package directions Soften water if possible Water Overcrowding Washer Clothes must circulate freely through the water for best results Yellowed Clothes Unremoved Soil Skin soil is hard to remove Check hem edge of sheets and pillowcases bottom end of t shirts etc If this portion is white and center is yellow the fabric contains unremoved soil Use sufficient detergent and a hot wash Chlorine bleach may be needed Clothes Stained From Iron in the Water To test if an iron stain use a rust remover on a portion of the garment Follow bottle directions for larger items Older Clothes Some white fabrics turn yellow with age and cannot be whitened Clothes Tea
5. Use fabric softener in the rinse to remove static electricity Most shoes made of cloth and rubber can be washed Use the NORMAL cycle and warm water Wash with towels to balance the load Unless the label indicates it is preshrunk cotton knits will probably shrink to some degree Wash water should be hot or warm suitable for color and soil Rinse water should be cold Rayon Knits Rayon stretches and shrinks easily Treat as a delicate fabric and wash gently Synthetic Fiber Knits These items will generally keep their shape Make sure trimmings including belts are machine washable seams are not puckered and zippers and trimmings are well fastened 14 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Knits of Manufactured Fibers Use PERM PRESS cycle Wash water should be warm or suitable for color and soil Rinse water should be cold Do not wash with lint shedding fabrics Sweaters of Manufactured Fibers Follow directions for comparable knits Button sweaters and turn inside out Stretch to shape after washing Avoid pulling when wet Wool Items e Unless labeled machine washable wash by hand Fermanent Press e Wash often Permanent press clothes tend to look clean even when they should be washed Do not wash with lint shedding loads Pretreat grease stains and oily areas e Use the PERM PRESS cycle hot or warm water cold rinse and sufficient detergent
6. a load can catch laundry and cause tears Facial tissue left in a pocket will produce extreme lint A crayon or lipstick in a wash load may cause stains that cannot be removed Roll down cuffs and shake out grass sand and gravel Mend Rips and Tears Little holes can become bigger in the washer Mend holes and tears before placing garments in the washer Close Zipper and Fasten Hooks These can catch on garments in a wash load and tear them Tie belts and sashes so they won t wind around clothes Check For Colorfastness Squeeze a portion of garment in warm or hot sudsy water If the color bleeds or runs wash the item separately in cold water Sorting Items Different items use different wash cycles and temperatures Always follow the manufacturer s care label Proper sorting is easy if you follow a few guidelines 1 Sort by Color Separate items into loads of whites darks lights and non colorfast 2 Sort by Fabric and Construction Separate items into loads of cottonsi linens permanent press synthetics blends poly knits and delicates yz TLW1990N 35 Sort by Temperature Separate items into loads that can be washed in cold warm or hot water 4 Sort by Type and Amount of Soil Heavily soiled clothes will need extra treatment Lightly soiled clothes can become dingy if washed with heavily soiled items 5 Sort Lint Shedders From Lint Receivers Some fabrics attract lint an
7. is required contact the nearest Factory Authorized Service Center To find the nearest service center visit us online at www alliancelaundry com If you are unable to locate an authorized service center or are unsatisfied with the service performed on your unit contact Alliance Laundry Systems Shepard Street P O Box 990 Ripon Wisconsin 54971 0990 www alliancelaundry com Phone 920 748 3121 Date Purchased Model Number Serial Number Model Number and Serial Number TLW2003N When contacting us about your washer PLEASE GIVE THE MODEL AND SERIAL NUMBERS The model and serial numbers are located on the nameplate The nameplate will be in the location shown Please include a copy of your bill of sale and any service receipts you have If replacement parts are required contact the source from where you purchased your washer or visit us online at www alliancelaundry com Al Warning To reduce the risk of serious injury or death DO NOT repair or replace any part of the washer or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out 26 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT
8. items It is best for sturdy whites and colorfast items heavily soiled items and diapers Warm Water By using warm water there is less chance of color loss in items Warm water also reduces wrinkling in permanent press items Use with light and moderate soils non colorfast or dark colors Energy You can save energy when washing by following a few guidelines 1 Heating water accounts for the greatest energy expense when washing Save on heating water by using warm or cold washes as well as cold rinses 2 Wash full loads but do not overload Use soak cycles for heavily soiled items to reduce wash times 4 Select a shorter wash time for lightly soiled permanent press silks woolens nylon and acrylic ern Cold Water Cold water is less effective in cleaning than hot or warm water but it does minimize wrinkling and color fading Use it for washing extra sensitive clothes and for the rinsing of all fabrics NOTE In wash temperatures colder than 15 C 60 F detergents do not dissolve well This may cause ineffective cleaning or lint and residue to form Wash Temperature Guide Water Temperature Use Comments HOT e Sturdy whites and colorfast items e Best cleaning for heavily soiled e Work clothes items e Soiled items e Best for sanitizing e Diapers WARM e Rinsing of some items OPTIONAL e Reduces wrinkling in permanent e Light and moderately soiled items press fabrics e Non colorfast or dark c
9. loads Carefully pour recommended amount of bleach into the dispenser during the first fill of the washer Be careful not to spill undiluted bleach It is a strong chemical and can damage some fabrics if it is not properly diluted 11 Fabric Softener Dispenser To Use Dispenser Set the OPTIONS switch to REGULAR After the clothes are loaded into the washtub and before the start of the WASH cycle pour the proper amount of liquid fabric softener into the bottle measuring cap refer to bottle directions Four into dispenser The large fabric softener dispenser allows for the fabric softener to be diluted with water We recommend adding water up to the fill level Do not exceed tip of arrow which indicates correct fill level Over filling can allow fabric softener to spill onto the clothes causing stains on clothes if the softener comes into contact with detergent suds Setting the water level to medium or higher will result in better performance from the fabric softener The fabric softener will remain in the dispenser during the wash fill agitation and spin At the end of the wash spin the liquid fabric softener will be dispensed into the washtub through the slots in the agitator and will be mixed with the incoming rinse water 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT To Clean the Dispenser Remove the dispenser housing from agitator by squeezing the lower part of the dispen
10. only a damp or sudsy cloth for cleaning the control panel Some spray pretreat products may harm the finish on the control panel DO NOT use products that contain alcohol on the control panel Wipe the washer cabinet as needed If detergent bleach or other washing products are spilled on the cabinet wipe immediately Some products will cause permanent damage if spilled on the cabinet Do not use scouring pads or abrasive cleansers The washtub will need no particular care though it may need rinsing or wiping after an unusual load has been washed This also may be necessary if too little detergent has been used Leave the lid open to allow the inside of the washer to dry out after use This helps prevent musty odors from developing Check the filter screens in the fill hoses for debris or damage at least once a year Clean or replace them if necessary 202920 Replacing Hoses e Hoses and other natural parts deteriorate after extended use Hoses may develop cracks blisters or material wear from the temperature and constant high pressure they are subjected to All hoses should be checked on a monthly basis for any visible signs of deterioration Any hose showing the signs of deterioration listed above should be replaced immediately e All hoses should be replaced every five years Vacations and Extended Non dse e To avoid possible property damage due to flooding turn off the water supply to the washer wheneve
11. LOAD SIZE WATER LEVEL control Use RESET if agitation has started and more water is needed LOAD SIZE TLW2109N IMPORTANT Holding the LOAD SIZE WATER LEVEL control in the RESET position can cause flooding of the washer 10 7 Set OPTIONS switch OPTIONS HIGH EFFICIENCY REGULAR lt TLW2149N Select the cycle according to the type of fabric being washed Use the indented line on the cycle selector knob as a guide Press and hold START button for two seconds to start the washer NOTE Lid must be closed for fill agitation and spin to start The washer will stop pause at various times during the cycle These pauses are part of the washers normal operation Manual Soaking To soak a clothes load start a wash in the desired cycle After fill is complete and agitation has started turn the cycle selector knob to OFF When the clothes have soaked the desired length of time turn the cycle selector knob to the cycle and press the start button to restart the cycle 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Optional Features Bleach Dispenser The bleach dispenser is located in the left front corner under the lid Use liquid bleach in the dispenser Powdered bleach must not be used in the dispenser Add powdered bleach to the wash water Use no more than one cup chlorine bleach for large loads three quarters cup for medium and one half cup for small
12. ak overnight to remove stains and Do not use pretreaters around the soils washer or dryer control panel They e Always follow manufacturer s instructions with any pretreat product Spray N Wash Shout etc may harm the finish or panel markings Detergents Soaps e Use low sudsing high efficiency HE detergent in your washer Using non HE detergents may decrease cleaning performance Always put detergent or soap into washtub before loading the clothes Soap and nonphosphate powdered detergents will not give good washing results in hard water Soap in hard water will form sticky deposits The use of powdered soap is not recommended Bleaches e Use to remove certain stains disinfect and keep clothes white e Use bleach in the wash water only Do not use bleach in the rinse e Follow directions on clothing care label e Bleach should not be used as a substitute for detergent Use the recommended amount of bleach 16 202920 When using liquid chlorine bleach always use the bleach dispenser Always measure the bleach Never exceed one cup of bleach per full load Never use chlorine bleach and ammonia in the same wash cycle Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Laundry Aids Use Comments Bleach Alternatives e Insome cases mild bleaching may be accomplished using e Always test to be sure that the pretreater white vinegar hydrogen pero
13. been removed Dryer heat might set stain Al SWARNING Never put highly flammable substances like gasoline kerosene waxes cooking oils dry cleaning solvents etc into a washer or dryer Never put articles that have been cleaned with such substances into a washer or dryer Failure to comply with these warnings could result in a fire explosion and or serious burns or death All items with these substances on them should be thoroughly hand washed with a detergent so that no trace of the flammable substances remains The articles can then be machine washed and or dried W525 Do not wash or dry items soiled with vegetable or cooking oils Some oils may remain after washing and may cause the fabric to catch on fire by itself W527 17 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Stain Treatment Alcoholic Beverages Rinse stain immediately with cold water or soak stain 30 minutes in cold water Apply detergent or dishwashing liquid to any trace of stain while still wet If safe for the fabric wash in hot water using chlorine bleach Baby Food Formula Rinse with cold water Soak with an enzyme soaking product Rinse Wash as usual If stain remains apply a pretreat product and wash again Blood Treat stain immediately Soak 30 minutes or more in cold water Rub detergent into stain If stain persists place a small amount of household ammonia on the stain and rub again with
14. by any means without the expressed written consent of the publisher 3 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT a 10 11 12 13 Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for two weeks or more HYDROGEN GAS I9 EXPLOSIVE If the hot water system has not been used for such a period before using a washing machine or combination washer dryer turn on all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas THE GAS IS FLAMMABLE DO NOT SMOKE OR USE AN OPEN FLAME DURING THIS TIME To reduce the risk of an electric shock or fire DO NOT use an extension cord or an adapter to connect the washer to the electrical power source Do not allow children to play on or in the washer Close supervision of children is necessary when the washer is used near children This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety This is a safety rule for all appliances Do not reach into the washer if the washtub or agitator is moving ever operate the washer with any guards panels and or parts removed or broken DO OT tamper with the contro
15. chlorine bleach if safe for fabric Soy Sauce Rinse with cold water Apply a pretreat product Wash as usual Tobacco Dampen stain and rub with bar soap Rinse If necessary soak in an all fabric bleach solution If stain remains wash with chlorine bleach if safe for fabric Toothpaste Scrape off excess Blot stain with enzyme soaking product and cold water Rinse Wash as usual Urine Rinse with cold water Soak with an enzyme soaking product Wash in hot water with chlorine bleach if safe for fabric If the color of the fabric has changed sponging the area with ammonia may restore the color Vomit Soak in a solution of one quart warm water half teaspoon liquid hand dishwashing detergent and one tablespoon ammonia if safe for fabric Soak 15 minutes Use sponge to loosen stain Blot with toweling Wash in hot water if safe for fabric with an enzyme product Wine Treat immediately Rinse with cold water or club soda Rub dampened stain with detergent and let stand several minutes Apply a pretreat product and wash Brand names are trademarks of their respective manufacturers 20 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Maintenance Cold Weather Care If the washer is delivered on a cold day below freezing or is stored in an unheated room or area during the cold months do not attempt to operate it until the washer has had a chance to warm up Care of Your Washer Use
16. d should not be washed with lint shedding loads Lint shedders are cottons terry towels chenille bedspreads rugs and clothes that have been heavily bleached Lint receivers are synthetics permanent or durable press knits including socks corduroy and other smooth fabrics Pretreat Pretreat shirt collars and cuffs with a pretreat product or liquid detergent when placing them in the washer Before washing treat special stains individually Refer to Stain Removal section for procedures on treating specific stains 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT e When washing very large items do not fill yN WARNING washtub as full as with other loads Do not wash or dry items soiled with Water Level vegetable or cooking oils Some oils may remain after washing and may e The water level in your washer should fit the cause the fabric to catch on fire by size of your wash load Small loads will use itself lower water levels There must be enough water in the washtub to allow items to move and turn over freely Loading the Washer Wrong Water Level for Right Water Level for Size of Load Size of Load NOTE Always add detergent first Load Articles e Load items by the amount of space they take up not by their weight Mix large and small items in aload to get the best washing results TLW1993N e Drop items loosely into the washtub The bulk of the clothes rather than the weight
17. detergent If safe for fabric wash in hot water and chlorine bleach if traces of the stain persist Candle Wax Rub with ice and scrape off excess wax Place stain between paper towels and press with warm iron Then place stain face down on paper towels and sponge with rubbing alcohol if safe for fabric refer to WARNING on previous page Let dry wash If traces of color remain wash with commercial color remover Rit Putnam etc or if safe for the fabric hot water and chlorine bleach Cheese Chewing Gum Rinse with cold water Soak with an enzyme soaking product If the stain remains apply a pretreat product Wash as usual Rub with ice and scrape off excess gum Place face down on paper towels and sponge witha pretreat product Chocolate or Cocoa Coffee Tea Copier Toner Rinse with cold water Rub detergent into stain and soak in cold water If greasy stain remains sponge face down on paper towels with a pretreat product If traces of the stain remain wash in hot water and chlorine bleach if safe for fabric Soak in cold water Rub detergent into stain rinse If traces of the stain remain use a pretreat product and wash in warm water or wash in hot water with chlorine bleach if safe for fabric Shake off loose powder Brush stain with toothbrush to remove remaining powder Sponge stain with soapy water If stain remains apply a pretreat product and wash in hot water if sate for fabric
18. for your topload washer Inside Safety Information 3 Operation Clothing Care Maintenance Troubleshooting A liance Part No 202920 Laundry Systems www alliancelaundry com August 2013 Al Warnings For your safety and to reduce the risk of fire or an explosion do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance 2 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Safety Information Explanation of Safety Messages Throughout this manual and on machine decals you will find precautionary statements DANGER WARNING and CAUTION followed by specific instructions These precautions are intended for the personal safety of the operator user servicer and those maintaining the machine Al pancer Indicates an imminently hazardous situation that if not avoided will cause severe personal injury or death WARNING Indicates a hazardous situation that if not avoided could cause severe personal injury or death Al canon Indicates a hazardous situation that if not avoided may cause minor or moderate personal injury or property damage Additional precautionary statements CIMPORTANT and NOTE are followed by specific instructions IMPORTANT The word IMPORTANT is used to inform the reader of specific procedures where minor machine damage will occur if the procedure is
19. ish remover Rinse and then wash Oil based Pretreat with a solvent recommended on the paint container If not available use mineral spirits Rinse Pretreat with a stain remover or detergent Rinse and wash Be sure to thoroughly rinse to remove all solvents to prevent a possible explosion in washer Ferspiration Rub dampened stain with detergent Wash in hot water and chlorine bleach if safe for fabric If the fabric is discolored you can try to restore it by treating fresh stains with ammonia or old stains with vinegar 19 continued 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Stain Treatment Rust Apply a mild bleach such as lemon juice or a commercial rust remover Whink Rit RoVer etc Follow manufacturer s directions Wash as usual Salad Dressing Mayonnaise Scrape off excess Apply a pretreat product Rub stain with an enzyme soaking product and wash with hot water if safe for fabric Do not leave washer unattended as remaining residue may cause fabric to catch on fire Scorching Wash using hot water and chlorine bleach if safe for fabric Fabrics can be damaged by being scorched If this has happened you may not be able to remove the marks Shoe Polish Rub dampened stain with detergent Wash in hot water and chlorine bleach if safe for fabric Soft Drinks Rinse stain with cold water immediately Wash in warm water and
20. logged Make sure drain receptacle is not clogged Refer to the Installation Instructions to make sure that the drain hose has been properly installed Water Leaks Check that fill hoses are properly installed on the faucets and the washer s water mixing valve Replace the fill hoses every five years Make sure drain receptacle is not clogged Check house plumbing Laundry load may be oversudsing or overloaded Make sure to use low sudsing high efficiency HE detergent and proper load sizes Is Noisy Wash load may be unbalanced Open lid and redistribute the load ake sure washer is level Uneven leveling can cause vibration A newly installed washer may make a knocking sound if the machine has been in storage The belt may have settled Run washer through 4 5 cycles to loosen belt Washer operation will not be affected Load Is Too Wet Wash load may be unbalanced Open lid and redistribute the load Load is too small Add items to make full load Wrong Water Temperature ake sure that the controls are properly set Check fill hoses Make sure hot faucet hose is connected to hot mixing valve indicated with H on the valve bracket and cold faucet is connected to cold mixing valve indicated with C on the valve bracket Make sure house water heater is adjusted properly 25 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Contact Information If service
21. ls or bypass any satety devices Use your washer only for its intended purpose washing clothes Always follow the fabric care instructions supplied by the garment manufacturer Always read and follow manufacturer s instructions on packages of laundry and cleaning aids To reduce the risk of poisoning or chemical burns keep them out of the reach of children at all times preferably in a locked cabinet Heed all warnings or precautions Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product Lid MUST BE CLOSED any time the washer is to agitate or spin DO NOT bypass the lid 4 14 15 16 ue 18 19 switch by permitting the washer to agitate or spin with the lid open A brake will stop the washtub within seconds if the lid is opened during spinning If the washtub does not stop when the lid is opened remove the washer from use and call the service person Be sure water connections have a shut off valve and that fill hose connections are tight CLOSE the shut off valves at the end of each wash day Keep your washer in good condition Bumping or dropping the washer can damage safety features If this occurs have your washer checked by a qualified service person Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in the user maintenance instructions or in published u
22. nd money Washer Symptom Won t Fill Possible Cause Solution ake sure the lid is closed ake sure power cord is plugged all the way into the electrical outlet f the OPTIONS switch has been set to HIGH EFFICIENCY the rinse portion of the cycle wont fill the tub with water Instead there is a spray rinse ake sure hot and cold water faucets are turned on ake sure that the fill hoses are not kinked or twisted Press and hold the start button for two seconds to start washer ake sure that the controls are properly set ake sure that the last spin has been completed Check the house fuse or circuit breaker Clean the screens in the water mixing valve and the filter screens located at the faucet end of the fill hoses Owner is responsible for service calls regarding cleaning of the screens Water is being siphoned from the washer during the cycle Refer to the Installation structions to make sure that the drain hose has been properly installed Won t Start ake sure lid is closed Press and hold the start button for two seconds to start washer ake sure power cord is plugged all the way into the electrical outlet ake sure that the controls are properly set Check the house fuse or circuit breaker The motor overload protector may have stopped the cycle It will reset itself in two or three minutes and restart the washer automatically Won t Agitate ake sure lid is closed Press and hold the star
23. not followed NOTE The word NOTE is used to communicate installation operation maintenance or servicing information that is important but not hazard related Important Safety Instructions Save These Instructions WARNING To reduce the risk of fire electric shock serious injury or death to persons when using your washer follow these basic precautions 1 Read all instructions before using the washer 2 Install the washer according to the INSTALLATION INSTRUCTIONS Refer to the EARTHING GROUNDING INSTRUCTIONS in the INSTALLATION manual for the proper earthing grounding of the washer All connections for water drain electrical power and earthing grounding must comply with local codes and be made by licensed personnel when required Do not do it yourself unless you know how 3 Do not install or store the washer where it will be exposed to water and or weather 4 Do not add the following substances or textiles containing traces of the following substances to the wash water gasoline kerosene waxes cooking oils vegetable oils machine oils dry cleaning solvents flammable chemicals thinners or other flammable or explosive substances These substances give off vapors that could ignite explode or cause the fabric to catch on fire by itself Copyright 2013 Alliance Laundry Systems LLC All rights reserved No part of the contents of this book may be reproduced or transmitted in any form or
24. ny clothes in the washtub or if a failure has occurred within the machine The overload protector will reset itself in two or three minutes and the motor will restart automatically If the overload protector stops the motor again remove the washer from use and call the service person to correct the problem Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Preventative Maintenance Follow these guidelines to ensure the washer operates properly Call for service if you observe any of the following water of any amount on the floor an increase in operating noise or water remaining in the washtub after a cycle Frequency Maintenance Procedure Monthly 1 Check all hoses and the drain for leaks 2 Check the lid switch for proper operation 3 Check to make sure the washer is level Every six months 1 Clean the filter screen in the fill hoses Every five years Have a qualified service technician conduct general preventative maintenance on the washer to ensure it operates properly Optional Control Knob Inserts Your unit has come equipped from the factory with a gray background on the control panel knobs If you wish to change the color additional color inserts are available at additional cost through your dealer 23 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Try these troubleshooting tips before making a service call You may save time a
25. olors e Less fading e Fermanent press e Reduces shrinking in knits e Silks woolens nylon acrylic COLD e Rinsing of most items e Saves energy e Non colorfast fabrics e Reduces color fading e Extra sensitive clothing e Reduces wrinkling e Reduces shrinking 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Operating Your Washer AL Warning To reduce the risk of fire electric shock serious injury or death to persons read the Safety Information section before operating your washer W522 Determine Proper Cycle Normal Cycle Use for sturdy items like play or work clothes towels T shirts etc If the OPTIONS switch has been set to HIGH EFFICIENCY the agitation during the wash portion of the cycle is not constant The wash will alternate between a period of agitation and a period of pausing This continues until advancing to the spin portion of the cycle Perm Press Cycle Use for permanent press items and synthetics If the OPTIONS switch has been set to HIGH EFFICIENCY the agitation during the wash portion of the cycle is not constant The wash will alternate between a period of agitation and a period of pausing This continues until advancing to the spin portion of the cycle Delicate Cycle Wash delicate items usually washed by hand on this cycle A full tub of water is recommended even for small loads to allow the delicate items to move freely through the water More
26. pers Rinse out diapers immediately in cold water and soak in a diaper pail with a small amount of detergent or enzyme presoak Soak before washing Limit wash load to two dozen cloth diapers Use an all purpose detergent Draperies Curtains Slip Covers Shake to remove dust Remove hooks and close zippers Sun damaged draperies and curtains will not withstand washing Use warm water Wash curtains frequently They can be weakened from soil fumes dust and the sun Fiberglass curtains need gentle care Read care label to see if washable Some fiberglass curtains should be hand washed Pillows Feather and Down Do not wash pillows unless they can be dried in dryer They may mildew if not dried completely Wash two pillows at a time or add towels for balance Use warm wash and cold rinse Stop the washer by turning the cycle selector knob to OFF after water has filled half way Submerge pillows to release trapped air Start washer to complete fill For best results stop washer periodically during cycle to release air from pillows Rugs Shake before washing Do not use hot water on rubber backed rugs Wash two or three rugs to balance the washer Slips and Nightgowns Shoes Cotton Knits Wash often using all purpose detergent warm or hot water and cold rinse on the PERM PRESS cycle To keep nylons and polyesters white wash only with whites and use chlorine bleach occasionally
27. r there will be an extended period of non use Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Reinstallation of Shipping Materials You must install the shipping brace and shipping plug any time the washer is moved Shipping Brace The shipping brace in the lid opening should be saved and reinstalled whenever the washer is moved To reinstall the brace open the washer lid and place the brace over the washer agitator placing the back of the brace into the washtub first Shipping Plug The plastic shipping plug should be saved and reinstalled any time the washer is moved The plug fits into two openings The base opening and the shipping plug opening on the bottom of the mobile pivot dome The plug MUST be inserted into both openings to prevent damage to the washer In order to accomplish this the shipping plug opening must be directly lined up with the base opening Refer to illustrations below Shipping Brace Shipping Plug Opening TLW2044N Opening Shipping Plug 202920 After the shipping brace has been installed in the lid opening tilt washer back enough to access base opening Insert shipping plug into base opening and using the palm of your hand push shipping plug into washer until it snaps into shipping plug opening Motor Overload Protector e The internal motor overload protector will stop the motor automatically if there are too ma
28. ring or Improper Use of Chlorine Bleach No correction for bleach damaged clothes Always measure and Damaged dilute bleach Take extra care to avoid unwanted spilling Overcrowding or Overloading Make sure all items can move freely during agitation Insufficient Precare Fasten all hooks and zippers Mend tears Remove objects from pockets continued 15 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Problem Cause Solution Excessive Lint mproper Sorting Fabrics which shed lint cannot be washed with fabrics that receive lint nsufficient Detergent Use enough detergent so lint remains suspended in water and on phosphate Detergent flushed out ixing Fabric Types Knits and Fermanent Press attract lint Wash these only with similar items Use fabric softener in rinse water Wrinkling mproper Sorting Heavy items like towels should not be washed with light items like nightgowns Too Many Clothes in Washer Clothes must circulate freely through the water for best results Improper Cycle ake sure cycle selected is appropriate for type of clothes Improper Temperature Using a warm or cold wash and a cold rinse reduces wrinkling Laundry Products Laundry Aids Use Comments Soak Pretreat e Use an enzyme soaking product Biz Axion and follow Do not use a soaking product with Products steps under soaking instructions in the Operating Your chlorine bleach asher section or so
29. ser repair instructions that you understand and have the skills to carry out ALWAYS disconnect the washer from electrical supply before attempting any service Disconnect the power cord by grasping the plug not the cord If the supply cord is damaged it must be replaced by a special cord or assembly available from the manufacturer or its service agent Before the washer is removed from service or discarded remove the lid to the washing compartment Failure to install maintain and or operate this washer according to the manufacturer s instructions may result in conditions which can produce bodily injury and or property damage NOTE The WARNING and Important Safety Instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur Observe and be aware of other labels and precautions that are located on the machine They are intended to provide instructions for safe use of the machine Common sense caution and care must be exercised when installing maintaining or operating the washer Always contact your dealer distributor or service agent about any problems or conditions you do not understand 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Operation Before Washing Prepare Wash Load Empty Pockets and Cuffs Make sure all pockets are empty and turn them inside out One bobby pin metal or plastic toy nail or sharp object in
30. ser pulling directly upward and at the same time tilting slightly This will expose the dispenser cup which is also removable for cleaning refer to illustration Both housing and cup can be soaked in hot soapy water and rinsed clean The funnel shape in top of agitator also needs to be cleaned The hole and the slots in the two rings will require using a small brush for proper cleaning After cleaning install dispenser cup then push dispenser housing directly downward onto top of agitator until firmly snapped together ces bin Dispenser Housing Ye oe Dispenser Cup Agitator TLW2001N Use Tips The OPTIONS switch must be set to REGULAR Fabric softener spilled onto garments may cause staining To remove dampen stain and rub with bar soap Wash as usual Liquid fabric softeners will be dispensed during the final rinse and should not be combined with bleach bluing starch detergents soaps or packaged water conditioners Fabric softener is not to be used in dispenser when using Prewash cycle if available When adding detergent to wash water do not allow any to enter into softener dispenser cup as softener will become gummy To prevent softener buildup the dispenser can be filled with clean water for automatic cleaning This can be done in washing cycles other than when softener is used 12 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Clothing Care
31. stain and if safe for fabric wash in hot water and chlorine bleach Rub dampened stain with bar soap and wash Lotion Hand Body Suntan Scrape off excess Blot stain with paper towel Rub colorless hand dishwashing liquid into stain and let stand several minutes Rinse Apply a pretreat product and wash in hot water if safe for fabric Mildew Milk and Milk Products Treat promptly Mildew damages fabric and sometimes cannot be removed Wash with chlorine bleach For items that cannot be washed with chlorine bleach soak in an all fabric bleach then wash Soak in cold water Wash in hot water and chlorine bleach if safe for fabric Apply a pretreat product if a stain is noticeable Rewash Mud Mustard Let dry Scrape off excess Soak in solution of one quart warm water half teaspoon liquid hand dishwashing detergent and one tablespoon vinegar for 15 minutes Rinse Wash in hot or warm water with enzyme product Rinse with cold water Rub dampened stain with bar soap Apply a pretreat product Wash in hot water and chlorine bleach if safe for fabric Nail Polish Place face down on paper towel Sponge with nail polish remover non oily until stain disappears Wash Do not use nail polish remover on Acetate or Arnel fabrics Faint Water based Treat by rinsing fabric in cool water while stains are still wet Wash To soften dried paint apply soapy water or an acrylic paint and varn
32. t button for two seconds to start washer Fauses are part of the washer s normal operation The wash portion of the cycle will alternate between a period of agitation and a period of pausing ake sure power cord is plugged all the way into the electrical outlet Check the house fuse or circuit breaker The motor overload protector may have stopped the cycle It will reset itself in two or three inutes and restart the washer automatically Broken drive belt Call the service person Won t Spin ake sure lid is closed Press and hold the start button for two seconds to start washer ake sure power cord is plugged all the way into the electrical outlet Check the house fuse or circuit breaker The motor overload protector may have stopped the cycle It will reset itself in two or three minutes and restart the washer automatically Broken drive belt Call the service person Stops Fauses During Cycle Fauses are part of the washer s normal operation The lid must be closed in order for the cycle to advance Check the house fuge or circuit breaker The motor overload protector may have stopped the cycle It will reset itself in two or three minutes and restart the washer automatically 24 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Washer Symptom Possible Cause Solution Won t Drain Make sure drain hose is not kinked or twisted Make sure drain hose is not c
33. ts and that the faucets are turned on Be sure the drain hose is not kinked and is inserted into a drain Refer to the INSTALLATION INSTRUCTIONS for details of proper washer installation IMPORTANT Prior to first wash use an all purpose cleaner or a detergent and water solution and a damp cloth to remove shipping dust from inside of washtub 1 Get the clothes ready for washing Empty pockets and cuffs Sort items into separate loads Pretreat stains and heavily soiled areas TLW1991N IMPORTANT Remove all sharp objects from laundry to avoid tears and rips to items during normal machine operation 2 Measure and add low sudsing High Efficiency HE detergent to the washtub Follow instructions on detergent package for amount to use TLW1995N NOTE High efficiency HE detergent is recommended for f To usein this machine Look for the W sy HE logo or high efficiency on a the detergent s label 3 Add clothes loosely into the washtub 7 5 kg maximum dry clothes load TLW1996N 4 Close the lid The washer will not agitate or spin with the lid open TLW1997N WARNING To reduce the risk of serious injury do not by pass the lid switch by permitting the washer to agitate or spin with the lid open W523 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 5 Set WASH temperature All rinses are cold WASH TEMPERATURE WARM TLW2148N 6 Set
34. water helps reduce fabric wear wrinkling and provides for a clean wash If the OPTIONS switch has been set to HIGH EFFICIENCY the agitation during the wash portion of the cycle is not constant The wash will alternate between a period of agitation and a period of pausing This continues until advancing to the spin portion of the cycle Rinse amp Spin Cycle Use to quickly rinse items Spin Only Cycle Use to extract water from wet items Off Use to stop a cycle or change cycles NOTE The cycle used for a normally soiled cotton load at the rated load capacity 7 5 kg is as follows e Normal Cycle e Warm wash water temperature setting e Extra Large Load Size e Option set to High Efficiency Options Regular Use this setting if fabric softener is being used High Efficiency This setting includes an Eco Wash Soak during the agitation portion of the cycle The IN USE RINSE and SPIN status lights will flash one after the other during the soak periods 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT To Wash Clothes IMPORTANT Before using your new washer make sure the washer cord is plugged into an appropriate electrical outlet that has the proper earthing and polarity Refer to washer nameplate for proper voltage and Hertz the washer is designed to operate on Refer to CONTACT INFORMATION section for nameplate location Make sure the washer hoses are connected to the hot and cold water fauce
35. will determine load size Do not pack items in or wrap them around the agitator Overloading can cause poor cleaning excessive wrinkling and tears e Overloading may also cause wrinkling and tearing of items e Overloading the washtub can result in poor washing and rinsing IMPORTANT If in doubt always use a higher water level Most average loads will require a water setting between Medium and Extra Large Failure to have the correct volume of water relative to the load will increase the incidence of excessive lint RIN e Reset OPTIONAL Use the RESET if agitation has started and more water is needed for the load e Items should move freely through the wash water for best cleaning results Items should rollover sink and then reappear Load Sizes Mini 1 2 permanent press shirts or 2 pillow cases or 1 lightweight dress or similar size load Small 3 4 permanent press dress shirts or 1 twin sheet 1 pillow case or 1 2 lightweight dresses Medium 6 7 permanent press shirts or 2 twin sheets 2 pillow cases or amp standard bath towels 6 wash cloths Extra Large amp 9 shirts 5 pair polyester pants or 2 queen size sheets 4 pillow cases 2 nightgowns 1 pair men s pajamas or 1 queen size bedspread 6 202920 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Wash Temperature Hot Water Hot water will give the best results of cleaning and sanitizing but it is not suitable for all
36. xide or lemon juice as a e An oxygen bleach may be used in the wash cycle product will not damage fabric by applying to a small part of the fabric that is not easily seen Fabric Softeners e Use to soften clothes and remove static electricity e Undiluted fabric softener poured manufactured fibers bottle directions carefully Brand names are trademarks of their respective manufacturers Stain Removal Many soils will not become stains if treated promptly Older stains may be difficult or impossible to remove Hot water will set some stains particularly protein based stains Use from permanent press knits and other fabrics of e Add during the rinse cycle or use the fabric softener dispenser using no other product in the rinse Follow directly on clothes can stain them e Donot mix with detergent or bleach Always follow the instructions on the clothing care label and instructions on stain removal products When removing a stain treat the stain from the back of the fabric unless otherwise noted This will force the stain off the surface instead cold or warm water on these before washing in of driving it through the fabric hot water e Always test to be sure that a stain removal product will not damage fabric by applying to a small part of the fabric that is not easily seen e Some stains are difficult to remove It might be necessary to repeat a procedure e Air dry clothing until stain has
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