VIZIO E28h-C1 LED HDTV with Smart TV Quick Start Guide
Contents
1. de C V Technical Support via email apoyotecnico mx VIZIO com or via phone at 001 855 472 7444 from 9 00AM to 6 00PM Monday through Friday CST or visit www VIZIO mx Pre authorization must be obtained before sending any product to a VIZIO Sales amp Marketing M xico S de R L de C V service Center Proof of purchase in the form of a purchase receipt or copy Thereof is required to show that a Product is within the warranty period Parts and Labor There will be no CE for parts or labor during the warranty period Replacement parts and units may be new or recertified at VIZIO Sales amp Marketing M xico S R L de C Vs option and sole discretion Replacement parts and units are warranted for the remaining portion of the original warranty or for ninety 90 days from warranty service or replacement whichever is greater Type of Service Defective Products must be sent to a VIZIO Sales amp Marketing M xico S de R L de C V service center to obtain warranty service VIZIO Sales amp Marketing M xico S de R L de C V is not responsible for transportation costs to the service center but VIZIO Sales amp Marketing M xico S de R L de C V will cover return shipping to the customer Pre authorization is required before sending any unit in for warranty service Product returns to VIZIO Sales amp Marketing M xico S de R L de C V s service centers must utilize either the original carton box and shipping material or pac2. place the IV on a stable level surface FIRST TIME SETUP Connect all of your devices first Choose ONE connection type for each device Match colored connectors to colored ports HDMI CABLE DC NE HD VIDEO 1080p BEST e HD AUDIO Commonly Connected Devices COMPONENT CABLE ANALOG m ma BETTER pur dide d Cable or Satellite Boxes Match colored connectors to colored ports COAXIAL CABLE e ANALOG Blu ray or DVD Players BETTER STEREO AUDIO AV CABLE ANALOG GOOD STEREO AUDIO J Match colored connectors to colored ports Cables are not included t Maximum Resolution Game Consoles Remove the battery cover by pressing gently on Connect the power cord to the back of the TV the V logo and sliding away from the remote The flat edge of the connector goes toward the bottom of the TV Insert the included batteries Gently slide the battery cover back into place Plug the power cord into an electrical outlet 4 Choose your mode Select Store Demo for in store display Select Home Use for in home use Ba C k of TV Seleccione Home Use por Modo de Casa o Store Demo Demostraci n de Tienda Choisissez Home Use pour Mode Domicile ou Store Demo pour la D mo en Magasin Store Demo Home Use HDMI BEST ETHERNET RGB PC SELECT A LANGUAGE Ethernet English Espa ol Fran ais Cable If you have a high speed
3. a non authorized reseller THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE ANY IMPLIED WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE VIZIO S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO S NEGLIGENCE ALLEGED DAMAGE OR DEFECTIVE GOODS WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE LOSS OF INFORMATION OR DATA COMMERCIAL LOSS LOST REVENUE OR LOST PROFITS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE CHECK www vizio ca FOR THE MOST CURRENT VERSION Personal Data If your VIZIO product is capable of personal data and other information ALL CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME IN HOME AND ALL SHIP IN WARANTY SERVICE If this occurs your product will be restored to you configured as originally purchased You will be responsible for restoring all applicable data and passwords Recovery and reinstallation of user data is not covered under this Limited Warranty In order to protect your personal information VIZIO recommends that you always cle
4. against defects in materials and workmanship for a period of one year of non commercial MM and ninety 90 days of commercial use If a Product covered by this warranty is determined to be defective within the warranty period authorized for sale in Canada and from an authorized Canadian reseller VIZIO will repair replace or refund the unit at its sole option and discretion VIZIO reserves the right to dispatch In Home Service subject to availability or provide other service type options To obtain warranty service contact VIZIO Technical Support via email TechSupport VIZIO com or via phone at 877 MY VIZIO 877 698 4946 from 7 00AM to 11 00PM Monday through Friday and 9 00AM to 6 00PM Saturday and Sunday Central Time or www vizio ca Pre authorization must be obtained before sending any product to a VIZIO service center Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within the warranty period Parts and Labor There will be no charge for parts or labor during the warranty period Replacement parts and units may be new or recertified at VIZIO s option and sole discretion Replacement parts and units are warranted for the remaining portion of the original warranty or for ninety 90 days from warranty service or replacement whichever is greater Type of Service TV s 32 or larger will usually be serviced in home In home service requires complete and easy access to the unit and does n
5. always clear all personal information from the unit before it is serviced regardless of the servicer ZERO BRIGHT PIXEL DEFECT GUARANTEE This policy covers zero bright pixel defects for the duration of the limited ONE YEAR WARRANTY on select new product purchases To determine if this guarantee applies to your product refer to the DETAILS tab of the model s product information page www VIZIO mx or look for the zero bright pixel guarantee on the box INFORMATION EXCLUSIVELY FOR MEXICO VIZIO Sales amp Marketing M xico S de R L de is not obligated to honor the warranty in the following cases a When the Product has been used under other than normal conditions b When the Product has not been operated according to the accompanying instructions for use c When the Product has been altered or repaired by persons not authorized by VIZIO Sales amp Marketing M xico de R L de C V or fhe respective seller You may contact the importer or the merchant from whom you purchased the VIZIO Sales amp Marketing M xico S de R L de C V Product to make a warranty claim to obtain information related to the procedure to file a warranty claim and to obtain information related to parts components supplies and accessories or contact VIZIO Sales amp Marketing M xico S de R L de C V s authorized representative as follows Integral Support S A de C V Calle Juan Augusto Ingres 140 Col Santa Maria Nonoalco Del Beni
6. arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated DANGEROUS VOLTAGE within the product s enclosure that may be of sufficient magnitude to constitute a risk of electrical shock to persons This product qualifies for ENERGY STAR in the factory default setting and this is the setting in which power savings will be achieved Changing the factory default picture settings or enabling other features will increase power consumption that could exceed the limits necessary to qualify for ENERGY STAR rating For more information on the ENERGY STAR program visit www energystar gov ENERGY STAR TELEVISION ANTENNA CONNECTION PROTECTION Ground Clamp Antenna Lead In Wire Antenna Discharge Unit NEC Section 810 20 Grounding Conductors NEC Section 810 21 Ground Clamps _ Power Service Grounding Electrode System Electric Service Equipment If an outside antenna satellite dish or cable system is to be connected to the TV make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and static charges Article 810 of the National Electrical Code ANSI NFPSA 70 provides information with regard to proper grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size of the grounding conductors location of antenna discharge unit connection to grounding electrodes
7. batteries are properly inserted matching the and symbols Replace the batteries with fresh ones LEGAL COMPLIANCE FCC Class B Radio Interference Statement NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interferenc
8. E CONTENTS QUICK START GUIDE Models E28h C1 VIZIO LED HDTV Remote Control This Quick Start Guide with Batteries TV Stand Power Cord 4 x TA 10mm Phillips Screws USING THE REMOTE INPUT Change the currently displayed input A V CONTROLS Control USB media player CLOSED CAPTIONS Open the closed caption menu EXIT Close the on screen menu OK select the highlighted menu option BACK Go to the previous on screen menu VOLUME UP DOWN Increase or decrease loudness of the audio MUTE Turn the audio off or on NUMBER PAD Manually enter a channel WIDE switch the display mode APP LAUNCHER Quickly launch the pictured app POWER Turn TV on or off INFO Display the info window MENU Display the on screen menu ARROW Navigate the on screen menu GUIDE Display the info window V BUTTON Open the VIZIO Internet Apps Plus dock CHANNEL UP DOWN Change the channel LAST Return to the channel last viewed DASH Use with number pad to manually enter a digital sub channel For example 18 4 or 18 5 INSTALLING THE BASE Place the TV screen down on a clean flat surface To prevent scratches or damage to the screen place the TV on a soft surface such as a blanket Align the stand and hook it into the bottom of the TV as shown Using a Phillips screwdriver tighten four 4 T4 10 mm screws into the base to secure if to the TV When you are finished
9. ION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE THIS WARRANTY IS SUBJECTTO CHANGE WITHOUT NOTICE CHECK www vizio ca FOR THE MOST CURRENT VERSION Service and Parts Information ELECTRONIC SPARE PARTS VIZIO offers these supplier parts contact information for your convenience In the event service is needed on your VIZIO product after the warranty period and a replacement part is required please contact one of the following VIZIO authorized spare parts distributors with the required part number Vizparts com Inc 710 Epperson Drive Suite B City of Industry CA 91748 888 260 7765 www vizparts com LIMITED WARRANTY MEXICO ONE YEAR LIMITED WARRANTY ON PARTS AND LABOR Covers units purchased as new in Mexico Only VIZIO Sales amp Marketing M xico S de R L de C V provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period of one year of non commercial usage or ninety 90 days of commercial use If a Product covered by this warranty is determined to be defective within the warranty ques VIZIO Sales amp Marketing M xico S de R L de C V will either repair or replace the unit at its sole option and iscretion To obtain warranty service contact VIZIO Sales amp Marketing M xico S de R L
10. SE WHATSOEVER INCLUDING VIZIO Sales amp Marketing M xico S de R L de C V 5 NEGLIGENCE ALLEGED DAMAGE OR DEFECTIVE GOODS WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT VIZIO Sales amp Marketing M xico S de R L de C V SHALL NOT BE RESPONSIBLE FOR LOSS OF USE LOSS OF INFORMATION OR DATA COMMERCIAL LOSS LOST REVENUE OR LOST PROFITS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages so the above limitations or exclusions may not apply to you This warranty gives you specific legal rights and you may also have other TAE which vary from state to state THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE CHECK www VIZIO mx FOR THE MOST CURRENT VERSION Personal Data If your VIZIO Sales amp Marketing M xico S de R L de C V product is capable of storing personal data and other information ALL CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME IN HOME AND ALL SHIP IN WARANTY SERVICE If this occurs your product will be restored to you configured as originally purchased You will be responsible for restoring all applicable data and passwords Recovery and reinstallation of user data is not covered under this Limited Warranty In order to protect your personal information VIZIO Sales amp Marketing M xico S de R L Es recommends that you
11. SEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE CHECK WWW VIZIO COM FOR THE MOST CURRENT VERSION Personal Data If your VIZIO product is capable of storing personal data and other information ALL CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME IN HOME AND ALL SHIP IN WARRANTY SERVICE If this occurs your product will be restored to you configured as originally purchased You will be responsible for restoring all applicable data and passwords Recovery and reinstallation of user data is not covered under this Limited Warranty In order to protect your personal information VIZIO recommends that you always clear all personal information from the unit before it is serviced regardless of the servicer Zero Bright Pixel Defect Guarantee This policy covers zero bright pixel defects for the duration of the limited ONE YEAR WARRANTY on select new product purchases To determine if this guarantee applies to your product refer to the DETAILS tab of the model s product information page www VIZIO com or look for the zero bright pixel guarantee on the box LIMITED WARRANTY CANADA ONE YEAR LIMITED WARRANTY ON PARTS AND LABOR Covers units purchased as new in Canada VIZIO provides a warranty to the original purchaser of a new Product
12. V Any other voltage than the specified voltage Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the Unplug your TV during a lightning storm or when it will not be used for long period of time This will protect your TV from damage due to power surges Do not attempt to repair or service your TV yourself Opening or removing the back cover may expose you to high voltages electric shock and other hazards If repair is required contact your dealer and refer all servicing to qualified service personnel WARNING Keep your TV away from moisture Do not expose your TV to rain or moisture If water penetrates into your TV unplug the power cord and contact your dealer Continuous use in this case may result in fire or electric shock Do not use your TV if any abnormality occurs If any smoke or odor becomes apparent unplug the power cord and contact your dealer immediately Do not try to repair your TV yourself Avoid using dropped or damaged appliances If your TV is dropped and the housing is damaged the internal components may function abnormally Unplug the power cord immediately and contact your dealer for repair Continued use of your TV may cause fire or electric shock Do not install your TV in an area with heavy dust or high humidity Operating your TV in environments with heavy dust or high humidity may cause fire or electric shock Follow instructions for moving your TV Ensure th
13. VIZIO amazen You Tube QUICK START GUIDE Models E28h C IMPORTANT SAFETY INSTRUCTIONS Your TV is designed and manufactured to operate within defined design limits Misuse may result in electric shock or fire To prevent your TV from being damaged the following instructions should be observed for the installation use and maintenance of your TV Read the following safety instructions before operating your TV Keep these instructions in a safe place for future reference may cause fire or electric shock Do not touch the power cord during lightning To avoid electric shock avoid handling the power cord during electrical storms To reduce the risk of electric shock or component damage switch off the power before connecting other components to your TV Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replace
14. VIZIO s service centers must utilize either the original carton box and Pg material or a replacement box and material provided by VIZIO VIZIO technical support will provide instructions for packing and shipping the unit to the VIZIO service center Limitations and Exclusions VIZIO s ninety day limited warranty only covers defects in materials and workmanship Items not covered include but are not limited to cosmetic damage normal wear and tear misuse signal issues power surges and damages from shipping acts of God any sort of customer misuse installation customer modifications adjustments and set up issues Units with unreadable or removed serial numbers image burn in and routine maintenance are not covered This warranty does not cover products sold AS IS CLEARANCE or by a non authorized reseller THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE ANY IMPLIED WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE VIZIO S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE DISPLAY VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE COMMERCIAL LOSS LOST REVENUE OR LOST PROFITS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUS
15. and requirements of the grounding electrode NEC ART 250 part H Lightning Protection For added protection of the TV during a lightning storm or when if is left unattended or unused for long periods of time unplug the TV from the wall outlet and disconnect the antenna or cable system Power Lines Do not locate the antenna near overhead light or power circuits or where it could fall into such power lines or circuits Remember The screen of the coaxial cable is intended to be connected fo earth in the building installation Do you have questions Find answers here SUPPORT VIZIO COM Find help with New product setup Connecting your devices Technical problems Product updates and more i Live chat Product Support support available You can also contact our award winning support team Phone 877 698 4946 TOLL FREE Email fechsuppori VIZIO com Hours of Operation Monday Friday 7 AM To 11 PM CST saturday Sunday 9 AM To 6 PM CST oe habla Espanol Nous parlons Francais TAKE A MOMENT TO REGISTER YOUR PRODUCT HERE VIZIO COM PRODUCT REGISTRATION Why register e Customized Support Get assistance quickly with your information on hand hj News amp Offers Take advantage of the latest new and special offers from VIZIO Safety amp Satisfaction 27 Stay up to date with important product updates and notifications REGISTER YOUR VIZIO PRODUCT NOW PACKAG
16. ar all personal information from the unit before it is serviced regardless of the servicer ZERO BRIGHT PIXEL DEFECT GUARANTEE This policy covers zero bright pixel defects for the duration of the limited ONE YEAR WARRANTY on select new product purchases To determine if this guarantee applies to your product refer to the DETAILS tab of the model s product information page www vizio ca or look for the zero bright pixel guarantee on the box Recertified Warranty NINETY DAY LIMITED WARRANTY ON PARTS AND LABOR Covers units purchased and currently located in Canada IF THIS WARRANTY DOCUMENT IS RECEIVED ALONG WITH A UNIT WHICH IS PROVIDED TO THE CUSTOMER AS A WARRANTY REPLACEMENT THE WARRANTY OF THE PURCHASED UNIT MAY SUPERSEDE THIS ONE SUCH A REPLACEMENT UNIT IS WARRANTED FORTHE LATER OF EITHER THE REMAINING PORTION OF THE ORIGINAL WARRANTY AS SPECIFIED BY THE ORIGINAL WARRANTY DOCUMENTATION AND DERIVED FROM THE ORIGINAL PURCHASE DATE OR THE WARRANTY PERIOD SPECIFIED HEREIN AS DERIVED FROM THE DATE THE REPLACEMENT UNIT IS RECEIVED VIZIO provides a warranty to the original purchaser of its products against defects in materials and workmanship for a period of ninety 90 days of non commercial use If a Product covered by this warranty is determined to be defective within the warranty period authorized for sale in Canada and from an authorized Canadian reseller VIZIO will repair replace or refund the unit at its sole option and discre
17. at the power cord and any other cables are unplugged before moving your TV When unplugging your TV hold the AC DC power adapter not the cord Pulling on the power cord may damage the wires inside the cord and cause fire or electric shock When your TV will not be used for an extended period of time unplug the power cord To reduce risk of electric shock do not touch the connector with wet hands Insert batteries in accordance with instructions Incorrect polarities may cause the batteries to leak which can damage the remote control or injure the operator Do not expose batteries to excessive heat such as sunshine fire or the like If any of the following occurs contact the dealer The power cord fails or frays Liquid sprays or any object drops into your TV Your TV is exposed to rain or other moisture Your TV is dropped or damaged in any way The performance of your TV changes substantially This apparatus shall not be exposed to dripping or splashing and no objects filled with liquids such as vases shall be placed on the apparatus The mains plug or appliance coupler is used as the disconnect device the disconnect device shall remain readily operable CAUTION These servicing instructions are for use by qualified service personnel only To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so The lightning flash with
18. button on the remote Press the MUTE button on the remote to ensure that mute is off Press MENU gt Audio Be sure TV Speakers is set to On If you have an audio device connected to your TV press MENU gt Audio and set Volume Control To External Be sure your connected devices are turned on Press the INPUT button on the remote and select the input to which your device is connected HDMI 1 HDMI 2 COMP etc Note that some television channels add black bars to the picture Set the TV to Wide or Zoom mode Press the WIDE button highlight Wide or Zoom and press OK Adjust the video settings of your external device Be sure the power cord is securely connected to the AC socket on the TV and to a working electrical outlet Press the POWER button on the remote or on the side of the TV If the above steps do not work try plugging the power cord into a different outlet Be sure your TV is connected to the Internet Restart the App by pressing the EXIT button to close the App then open the App Reboot your TV by pressing the POWER button on the remote then turn it back on If you are using an Ethernet cable ensure it is securely connected to your router modem and the TV If you are connecting wirelessly try repositioning your router for the best connection Turn off all devices Restart your router modem Try to use another internet connected device If it is not working call your Internet Service Provider ISP Make sure the
19. e are also available in The Plus App Dock Featured Latest All Apps Categories PANDORA a movies N f I F amazen M h amp TV UIUPLUS 3 FLIX FLING facebook ebay ile THE WALL STREET JOURNAL RADIO YAHOO Sports YAHOO Screen YAHOO News WEB VIDEOS E pacte HH A gt EO ME flick NAE a Revisibn3 NS CRACKLE rS ON FANDANGO Sports Multimedia outmywindow Settings Hold to edit bookmark Note App location appearance and availability subject to change without notice App Tabs Browse through apps on these tabs and add them to your My Apps tab You can also open the app directly from the app store HELP TOPICS How do return to the Setup App There is a picture buf there is no sound The TV displays No Signal There are black gray bars on the top bottom sides of the screen There is no power The V LA App is not working lam having trouble connecting to my network The remote is not responding The on screen menu has guided setup Press MENU then select Guided Setup Select the type of setup you need and press OK The Setup App will begin To reset the TV to factory defaults oress MENU gt System gt Reset amp Admin gt Reset TV to Factory Defaults If you have changed the default Parental Control Passcode enter it now Select Reset Remember that all of your settings will be lost Press the VOLUME UP
20. e that may cause undesired operation LIMITED WARRANTY ON PARTS AND LABOR Covers units purchased as new in United States and Puerto Rico Only VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period of one 1 year of non commercial usage and ninety 90 days of commercial use If a Product covered by this warranty is determined to be defective within the warranty period VIZIO will either repair or replace the Product at its sole option and discretion To obtain warranty service contact VIZIO Technical Support via e mail TechSupport VIZIO com or via phone at 877 MY VIZIO 877 698 4946 from 7 00AM to 11 00PM Monday through Friday and 9 00AM to 6 00PM Saturday and Sunday Central Time or visit www VIZIO com PRE AUTHORIZATION MUST BE OBTAINED BEFORE SENDING ANY PRODUCTTO A VIZIO SERVICE CENTER Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within the warranty period Parts and Labor There will be no charge for parts or labor during the warranty period Replacement parts and Products may be new or recertified at VIZIO s option and sole discretion Replacement parts and Products are warranted for the remaining portion of the original warranty or for ninety 90 days from warranty service or replacement whichever is greater Type of Service Defective Products must be sent to a VIZIO service center to obtain warran
21. e these openings are not blocked or covered Do not place your TV in a bookcase or cabinet unless proper ventilation is provided Never push any object into the slots and openings on yourTV cabinet Do not place any objects on the top of your TV Doing so could short circuit parts causing a fire or electric shock Never spill liquids on your TV Your TV should be operated only from the type of power source indicated on the label If you are not sure of the type of power supplied to your home consult your dealer or local power company Do not apply pressure or throw objects at your TV This may compromise the integrity of the display The manufacturers warranty does not cover user abuse or improper installations The power cord must be replaced when using different voltage than the voltage specified For more information contact your dealer When connected to a power outlet power is always flowing into your TV To totally disconnect power unplug the power cord The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of un isolated dangerous voltage within the inside of your TV that may be of sufficient magnitude to constitute a risk of electric shock to persons Do not overload power strips and extension cords Overloading can result in fire or electric shock The wall socket should be installed near your TV and easily accessible Only power of the marked voltage can be used for your T
22. h chapter Press the EXIT button to exit the on screen User Manual CONNECTING TO THE INTERNET WITH Wi Fi If you have already set up a wireless connection during the first time setup you can skip this section To connect to a wireless network you will need v Wireless Router EA High speed Internet connection EA SSID Wireless network name ET Network Password For streaming video your Internet connection speed should be 1 5 Mbps or higher If you don t know how fast your connection speed is contact your Internet Service Provider ISP 2 VIZIO VIZIO TV SETTINGS GUIDED SETUP Picture Channel Setup D Timers ese Network Gb Channels Closed Captions ce Devices System gt Guided Setup ft User Manual D ww o tow n Press the MENU Button display the TV SETTINGS menu Use the Arrow Buttons to highlight Guided Setup and press OK The GUIDED SETUP menu is displayed Highlight Network Setup and press OK The Network setup guide is displayed 3 2 If you are having trouble connecting A to your network check your router placement e Walls and large metal objects can block the signal e Other devices broadcasting af 2 4 or 5 GHz can interfere with the signal ill 1 x Free Public Wi Fi netwire 1826 HomeNet SELECT A NETWORK e Wall blocks signal e Furniture blocks signal Far from TV network s SSID and press OK If you do not see you
23. in order to comply with the emission limits The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment It is the responsibilities of the user to correct such interference FCC Warning Changes or modifications not expressly approved by the party responsible for compliance with the FCC Rules could void the user s authority to operate this equipment Caution Always use an AC DC power adapter that is properly grounded Use the AC cords listed below for each area USA UL Germany VDE Canada CSA UK BASE BS Image s under license from Shutterstock com Japan Electric Appliance Control Act THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE ANY IMPLIED WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE VIZIO S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO S NEGLIGENCE ALLEGED DAMAGE OR DEFECTIVE GOODS WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE LOSS OF INFORMATION OR DATA COMMERCIAL LOSS LOST REVENUE OR LOST PROFITS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CON
24. internet connection Turn the TV on by pressing the connect an Ethernet cable from your modem Power button on the remote or router to the back of the TV as shown The Setup App is displayed For the best Smart TV experience VIZIO recommends using an Ethernet cable However your TV also has built in Wi Fi See the Connecting 1o the Internet with Wi Fi section Follow fhe on screen instructions to complete for more information the first time setup Use the Arrow buttons on the remote to select Home Use and press OK VIEWING THE ON SCREEN USER MANUAL 2 User Manual 6 U ser Manual Press the MENU button on the Remote Control Highlight User Manual and press OK to display the TV SETTINGS menu LCD HDTV WITH VIZIO INTERNET APPS PLUS Table of Contents USER MANUAL USE YOUR REMOTE PAGE NUMBER Previous Page 1 OF 53 Next Page To skip to page use Installing the TV Changing the Input Source Number Pad Inspecting the Package Contents Changing the Screen Aspect Ratio then press OK Installing the TV Adjusting the Picture Settings Menu OpenTV Menu Table of Contents Installing the TV Stand Adjusting the Advanced Picture Settings Installing the TV on a Wall Adjusting the Color Temperature Installing the TV Resetting the Color Temperature Settings Controls and Connections Resetting the Picture Settings Controls and Connections Rear Panel viis Adjusting the Audio Settings Connecting
25. kaging that affords an equal degree of protection VIZIO Sales amp Marketing M xico S de R L de C V Technical Support will provide instructions for packing and shipping the covered Product to the VIZIO Sales amp Marketing M xico S de R L de C V service center Limitations and Exclusions VIZIO Sales amp Marketing M xico S de R L de one year limited warranty only covers defects in materials and workmanship This warranty does not cover for example cosmetic damage normal wear and tear improper operation improper voltage supply or power surges signal issues damages from shipping acts of God any type of customer misuse modifications or adjustments as well as installation and set up issues or any repairs attempted by anyone other than by a VIZIO Sales amp Marketing M xico S de R L de C V authorized service center Products with unreadable or removed serial numbers or requiring routine maintenance are not covered This one year limited warranty does not cover Products sold AS IS FACTORY RECERTIFIED or by a non authorized reseller THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE ANY IMPLIED WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE VIZIO Sales amp Marketing M xico S de R L de C V S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAU
26. ment of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Unplug the power cord before cleaning your TV When moving your TV from an area of low temperature to an area of high temperature condensation may form in the housing Wait before turning on your TV to avoid causing fire electric shock or component damage A distance of at least three feet should be maintained between your TV and any heat source such as a radiator heater oven amplifier etc Do not install your TV close to smoke Operating your TV close to smoke or moisture may cause fire or electric shock Slots and openings in the back and bottom of the cabinet are provided for ventilation To ensure reliable operation of your TV and to protect it from overheating be sur
27. ot include de installation or re installation of the product In Home Service is subject to availability VIZIO will provide other service type options when in home service is not available TV s under 32 must be sent to a VIZIO service center to obtain warranty service VIZIO is not responsible for transportation costs to the service center but VIZIO will cover return shipping to the customer Pre authorization is required before sending any unit in for warranty service Product returns to VIZIO s service center must utilize either the original carton box and shipping material or packaging that affords an equal degree of protection VIZIO Technical Support will provide instructions for packing and shipping the covered Product to the VIZIO service center Limitations and Exclusions VIZIO s one year limited warranty only covers defects in materials and workmanship This warranty does not cover for example cosmetic damage normal wear and tear improper operation improper voltage supply or power surges signal issues damages from shipping acts of God any type of customer misuse modifications or adjustments as well as installation and set up issues or any repairs attempted by anyone other than by a VIZIO authorized service center Products with unreadable or removed serial numbers or requiring routine maintenance are not covered This one year limited warranty does not cover Products sold AS IS CLEARANCE FACTORY RECERTIFIED or by
28. r SSID you will need to type if manually by selecting Hidden Network For more information see the TV s User Manual Wireless Router select the name of your wireless network this is the No wall blocks signal No furniture blocks signal e Close to TV Using the on screen keyboard type your network s password then highlight Connect and press OK a mmm GETTING STARTED WITH VIZIO INTERNET APPS PLUS VIZIO Internet Apps Plus VIA Plus delivers popular online content to your TV VIA features selection of Apps that allow you to watch movies and IV shows listen fo music get weather and news information and more all on demand required receive product updates A high speed Internet connection is and to access online content vis SE l un Press the OK button to launch an App Press the Left Right Arrow buttons to scroll through the Apps on the dock The highlighted App is in the center of the dock Press the V Button to display the V I A Plus App Dock Press the V Button twice to launch the fullscreen V I A Plus Apps window The fullscreen V I A Plus Apps window allows you to add and store apps The Apps on the first page are displayed in the Dock and Apps on additional pages can be moved to the Dock Press the V Button twice to launch the fullscreen V I A Plus Apps window My Apps Features the apps installed on your TV Installed Apps The Apps displayed her
29. tion VIZIO reserves the right to dispatch In Home Service subject to availability or provide other service type options To obtain warranty service contact VIZIO Technical Support via email TechSupport VIZIO com or via phone at 877 MY VIZIO 877 698 4946 from 7 00AM to 11 00PM Monday through Friday and 9 00AM to 6 00PM Saturday and Sunday Central Time or visit www vizio ca Proof of purchase in the form of a purchase receipt or copy thereof is required Parts and Labor There will be no charge for parts or labor during the warranty period Replacement parts and units may be new or recertified at VIZIO s option and sole discretion Replacement parts and units are warranted for the remaining portion of the original warranty or for ninety 90 days from warranty service or replacement whichever is later Types of Service Units 32 or larger will usually be serviced in home In home service requires complete and easy access to the unit and does not include de installation or re installation of the product However in some cases it may be necessary To send the unit to a VIZIO service center VIZIO will cover the transportation charges to and from the same customer location Units less than 32 must be sent to a VIZIO service center VIZIO is not responsible for transportation costs to the service center but VIZIO will cover return shipping to the customer Pre authorization is required before sending any unit in for service Any returns to
30. to Ju rez M xico D F C P 03700 Customer Service 001 855 472 7444 Date of purchase Model Brand To make a warranty claim submit this Product and this policy duly stamped by the establishment from which it was purchased For customers in Mexico with VIZIO Sales amp Marketing M xico S de R L de C V televisions that are larger than 32 inches VIZIO Sales amp Marketing M xico S de R L de C V or its authorized representative will provide onsite warranty coverage of repair and or replacement services Under the terms of this warranty VIZIO Sales amp Marketing M xico S de R L de C V or its representative must exchange parts and components of the Product and include labor and shipping expenses of the Product on which this warranty is valid within the service network at no cost to the consumer Vizio Sales amp Marketing M xico S de RL de CV Blvd Manuel vila Camacho 36 Piso 12 Lomas de Chapultepec Secci n Delegaci n Miguel Hidalgo M xico 11000 RFC VSA110513BK9 Telephone within Mexico 01 800 801 0096 Telephone international 001 855 472 7444 2015 VIZIO INC ALL RIGHTS RESERVED 141210MH US NC
31. ty service VIZIO is not responsible for transportation costs to the service center but VIZIO will cover return shipping to the customer PRE AUTHORIZATION IS REQUIRED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER FOR WARRANTY SERVICE Product returns to VIZIO s service centers must utilize either the original carton box and shipping material or packaging that affords an equal degree of protection VIZIO Technical Support will provide instructions for packing and shipping the covered Product to the VIZIO service center Limitations and Exclusions VIZIO s one year limited warranty only covers defects in materials and workmanship This warranty does not cover for example cosmetic damage normal wear and tear improper operation improper voltage supply or power surges signal issues damages from shipping acts of God any type of customer misuse modifications or adjustments as well as installation and set up issues or any repairs attempted by anyone other than by a VIZIO authorized service center Products with unreadable or removed serial numbers or requiring routine maintenance are not covered This one year limited warranty does not cover Products sold AS IS FACTORY RECERTIFIED or by a non authorized reseller Notice The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Shielded interface cables and AC power cord if any must be used
32. your Devices SS Panel Changing the Equalizer Settings z F Front Panel Resetting the Audio Settings Completing the First Time Setup Remote Control a es Setting Timers Setting the Sleep Timer Connecting Your Devices Setting the Auto Power Off Feature Connecting A Device Setting Up the Tuner Connecting a Device Audio and Video Cable Types Selecting a Tuner Input AV CABLE Scanning for Channels Troubleshooting amp Technical Support COAXIAL CABLE Adding New Channels COMPONENT CABLE Skipping Channels HDMI CABLE sai Changing the Audio Language Limited Warranty Connecting a Computer Setting Up Closed Captioning Connecting an Audio Device Changing the Appearance of Digital Closed Captions Connecting an Audio Device Audio Cable Types Renaming Devices on the Input Menu 3 5mm CABLE Changing the TV Settings HDMI CABLE Viewing System Information Connecting an Audio Device ARC Using the Parental Controls Without HDMI ARC Accessing the Parental Controls Menu With HDMI ARC Enabling or Disabling Program Ratings Locking and Unlocking Channels Blocking and Unblocking Content by Rating Replacing the Batteries Using the On Screen Menu p acng Using the USB Media Player Using VIZIO Internet Apps Specifications Legal amp Compliance Using the On Screen Menu Navigating the On Screen Menu Use the Up and Down Arrow buttons to select the chapter you want to view Use the Left and Right Arrow buttons to browse through the pages in eac
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