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1.                         Top Bank Top Bank   ue  PUNR  on        n on          1 2 3 4 1 2 3 4  Switch settings Switch settings  for feeding for retracting label    label forward    44XXU064 eps    4  In the bottom bank of the Test and Service mode DIP switches  turn on or off the  appropriate DIP switches  See the Dot Increments DIP Switch Settings table on  page 6 9     5  Press the Feed Pause button     The printer prints out the software configuration label and stops at the new  location     6  Verify that the Label Rest Point number on the software configuration label  matches the number you set in Step 4     7  Try printing again to see if you need to readjust the DIP switches in the bottom  bank     8  If you need to readjust the DIP switches in the bottom bank  repeat Steps 4 through  6  If not  exit Test and Service mode by turning off the printer  returning all DIP  switches to their original settings  and turning on the printer     6 11    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    6 12    Setting Emulation Mode    If you are replacing an Intermec 8636 or 8646 printer with a 4420 or 4440 printer  you  can keep your existing network  hardware  software  and label formats by using  Emulation mode  The labels the 4420 or 4440 printer produces will look just like the  labels that the 86XX printer prints     There are three ways to set the printer to Emulation mode     Use the DIP switches in the Test and Service DIP switch bank  For help  see the  fol
2.                      3                44XXU044  eps    3  Replace the media cover        Optimizing Printer Performance b     Adjusting the Print Darkness    Use the darkness adjust control in combination with the Print Darkness adjustment in  PrintSet to fine tune the darkness of print on the labels  The fine adjustments  compensate for variations in the media     lot to lot    the printhead  or the printer  Set  the darkness adjust control after you enter the media sensitivity number     For the best results in adjusting the print darkness  energy to the printhead   perform  these procedures in order     1  Set the correct sensitivity number   2  Adjust the manual darkness adjust control on the back of the printer     3  Adjust the Print Darkness setting in PrintSet     To adjust the manual darkness adjust control    1  Locate the darkness adjust control on the back of the printer   2  Use a small straight slot screwdriver to adjust the print darkness   e To increase the print darkness  turn the control clockwise     e To decrease the print darkness  turn the control counterclockwise        Screwdriver                                  RLISVTeeyv     WEEE Oy             44XXU046 eps       EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    The print darkness adjust in PrintSet is similar to the dark adjust available on a copier   An increase in print darkness increases the energy to the printhead and results in darker  print  A decrease in print darkness decreases 
3.       Maintaining the Printer 3    Cleaning the Label Sensors         Label mark  sensor    Drive  ES  roller S          lt     Cotton  swab          Cleaning  brush    Lower  media guide    Upper media  guide   underside     Label gap Y  J    Sensor N Y 7             44XXU040 eps    3 13       Troubleshooting the Printer       Troubleshooting the Printer f    This chapter provides some hints for troubleshooting error messages that the printer  sends to the host and problems you may experience with the printer     Troubleshooting Checklist    You may have printer operation  print quality  or printer communications problems at  some time during the life of the printer  It is easy to fix most of the problems and  consequently not delay operation of the printer for very long     To troubleshoot the printer    1  First try cleaning the printer components and checking all of the connections  See  Chapter 3     Maintaining the Printer     for details     2  If cleaning the printer and checking the connections does not solve the problem  use  the following tables to locate the symptom  Follow the solution in the table to fix  the problem     If you receive an error message  refer to the JPL Programming Reference Manual  Part  No  066396  for a complete list of error messages and their solutions  An electronic  copy of the IPL Programming Reference Manual is available on the Internet at  www intermec com     If the problem persists  contact an Intermec customer service representative
4.     IBM is a registered trademark of International Business Machines Corporation     Throughout this manual  trademarked names may be used  Rather than put a trademark      or     symbol in  every occurrence of a trademarked name  we state that we are using the names only in an editorial fashion  and  to the benefit of the trademark owner  with no intention of infringement     There are U S  and foreign patents pending     Manual Change Record  This page records the changes to this manual  The manual was originally released as version 001   Version Date Description of Change    002 10 01 Updated the user   s guide to support latest hardware version of the 4420  and 4440 printers     Contents       Contents    Before You Begin ix  Warranty Information ix  Safety Summary ix  Warnings  Cautions  and Notes x  About This Manual xi  Other Intermec Manuals xii    Getting Started  1 Learning About the Printer 1 3    Understanding the Front Panel 1 5  Using the Front Panel LEDs 1 5  Using the Front Panel LEDs for Troubleshooting 1 6  Using the Feed Pause Button 1 6    Preparing the Printer for Installation 1 7  Connecting the Printer to a Power Source 1 7  Opening the Printer 1 9  Loading Media Into the Printer 1 10  Loading Roll Media 1 10  Loading Fanfold Media 1 12  Loading Thermal Transfer Ribbon 1 13  Printing the Hardware Configuration Test Label 1 16    Setting the Media Sensitivity Number 1 17  Setting the MSN for Intermec Media and Ribbon 1 18  Setting the MSN for Other Media
5.    1F             amp  y           _      20   21   22   23   24   25   26   27   28   29   2A   2B   2C   2D   2E   2F       N  wo   gt   ga  O    7 8 9    5   lt   36   37   38   39   3A   3B   3C    1  31    ABCD FIG HI  J K L NIO  Q    wo  oll  wo  m        T        gt   D   gt   e  D  R  EN  a   gt   o    47   48   49 4A 4B   4C    R S T VWIX Y Z  I       gt   oO   gt   m   gt    T       on   gt   LI                         50 51 52 53 54 55 56 57 58 59 5A 5B 5C 5 5E 5F   bic d eff g hii j k lilmin bo  60 61 62 63 64 65 66 68 69 6 6B 6C 6D 6E 6F  p rs  tiuvw xyzit  itill o  70 71 72 73 74 75 D6 77 78 79 7A 7B 7C 7D 7E 7F  C  l  l  l  a    lce  ile 1 1 li AA  80 81 82 83 84 85 E6 87 88 89 8A 8B 8C 8D 8E 8F  El          l          lu     10 o   X     90 91 92 93 94 95 F6 97 98 99 9A 9B 9C 9D 9E F     i   l      ao      ialblulil    gt   AO Al A2 A3 A4 A5 A6 A7 8 A9 AA AB AC   AD AE AF          7   C8   C9   CA   CB   CC   CD   CE   CF       Co   C1   C2   C3   C4   C5   C6 C  ob E E E    l I     Fr   i  m    m  DO   Di D2   D3   D4   D5   D6 D7   D8   D9   DA   DB   DC   DD   DE   DF       ED EE   EF                                                          Fo   F1   F2   F3   F4   F5   Fe   F7   F8   F9   FA   FB   FC   FD   FE   FF       44XXU068 eps    B 5    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Extended Character Sets    Characters in Fonts    Each internal font in the printer has a different character set associated with it as shown    in the f
6.    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    To move a label format backward with the TOF switch    ej Note  You will see the new format position on the second label you print after pressing  the TOF switch     You notice that the format is printing toward the front part of the label     qum Label direction from printer        epoo Way     epoo way  OWEN JONPOIA MAN     9po9 Way   OWEN JONPOIA MAN    OWEN JONPOIA MAN           3  Q      2  p    z         y  S  2  c  2  z  D  3  o             44XXU047 eps    1  Remove the media cover     ej Note  Do not raise the printhead while adjusting the TOF position     2  Press on the back part of the TOF switch  Each time you press the TOF switch  you  move the label format backward 0 127 mm  0 005 inch      Pe    44XXU059 eps    5 8    i       Optimizing Printer Performance b     3  Press the TOF switch repeatedly until the format moves backward to the correct    position on the label     r     5  c      2  Q      o     o  3  3  3  o  3     Io                                                                                                                                                      NN ZEN ZEN      52   SZ     30 EZ     3    SS 88   SFP     SF 2     Tl     tt     571      0        oa    oa    oa    2    5 re            gt  de  Lt  w       g Ei w ccc w     X 3     3     3     3         o     o     o  KC PA IN IN J          44XXU056 eps    To move a label format forward with the TOF switch    You notice that t
7.    EasyCoder 442014440  Bar Code Label Printer       Intermec Technologies Corporation  6001 36th Avenue West  Everett  WA 98203 9280    U S  service and technical support  1 800 755 5505  U S  media supplies ordering information  1 800 227 9947    Canadian service and technical support  1 800 668 7043  Canadian media supplies ordering information  1 800 268 6936    Outside U S A  and Canada  Contact your local Intermec service supplier     The information contained herein is proprietary and is provided solely for the purpose of allowing customers  to operate and or service Intermec manufactured equipment and is not to be released  reproduced  or used for  any other purpose without written permission of Intermec     Information and specifications in this manual are subject to change without notice        2001 by Intermec Technologies Corporation  All Rights Reserved    The word Intermec  the Intermec logo  INCA  under license   MobileLAN  JANUS  IRL  Trakker Antares   EZBuilder  TE 2000  Data Collection Browser  dcBrowser  Universal Access Point  UAP  Duratherm   EasyCoder  Precision Print  PrintSet  Virtual Wedge  and CrossBar are either trademarks or registered  trademarks of Intermec     Novell is a registered trademark of Novell  Inc    Kimdura is a registered trademark of Kimberly Clark    Kapton is a registered trademark of Dupont    Speedo  Dutch  and Swiss are registered trademarks of Bitstream Inc    The name Windows is a registered trademark of Microsoft Corporation
8.    in Chapter 5     Make sure the DIP switch for media type is set  correctly  For help  see    Configuring the Serial Port for  Communications    in Chapter 2     Try reloading the media  For help  see    Loading Media  Into the Printer    in Chapter 1     See possible media fault causes and solutions above     Set the printer to the default configuration using the  DIP switches  For help  see    Connecting the Printer to  a Power Source    in Chapter 1     Printer Operation Problems  continued     Symptom    Printer is not  communicating  not  printing  or not  printing properly     Possible Causes    Corrupt or incorrect information in  the printer memory     Print Quality Problems    Symptom    Blotches printing on  labels     Printing is too light    or too dark     Printing not aligned  on label        Troubleshooting the Printer f    Solution    Reset the memory to return the printer to its default  configuration  For help  see    Using Memory Reset  in  Chapter 6  After you reset the memory  power off the  printer and return the DIP switches to the required  setting  For help  see    Configuring the Serial Port for  Communications    in Chapter 2     If the labels are not being printed properly  check the following table to locate the    symptom and correct the problem     Possible Causes  Dirty printhead     Dirty media path or rollers   Poor quality label or ribbon stock   Incorrect darkness adjust control    setting     Incorrect media sensitivity setting     Poor 
9.   4440 16 dots per mm  406 dots per in   Number of elements 4420 896 per printhead  4440 1792 per printhead       X    dimensions 4420 10 mil to 500 mil  0 25 mm to 12 7 mm   5 mil  0 13  mm  in drag mode only  specified media only     4440 5 mil to 500 mil  0 127 mm to 12 7 mm   specified  media only   2 5 mil  0 06 mm  in drag mode only  specified  media only     Printing Method  The printers are capable of direct thermal  DT  printing or thermal transfer  TTR   printing using a thermal transfer ribbon     Printing Speed  Maximum 254 mm per second  10 inches per second   on specified media only  Minimum 51 mm per second  2 inches per second     The print speed can be changed in 1 ips increments only  Note that the printer cannot  print at 228 6 mps  9 ips      Ribbon Specifications  Length 450 m  18 000 linear inches   Widths 54 mm  2 1 inches    76 mm  3 0 inches    104 mm  4 1 inches    114 mm  4 5 inches   Diameter 81 mm  3 2 inches  maximum    A 5    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Factory Default Settings    The following table lists the factory default settings for the 4420 and 4440 printer  Use  PrintSet to set these parameters  The printer   s default serial port settings are described  in Chapter 2     Installing the Printer        Configuration  Preamble Character  Postamble Character  Auto Transmit 1  Auto Transmit 2  Auto Transmit 3  Message Delay  Power Up Mode    Cutter   End of Print Skip Distance  Top of Form   Media Sensitivity
10.   5 7  positioning along the length of label  6 14  positioning parallel along width of label  6 15  label gap  definition  G 5  languages  international character sets  B 3  LEDs  Alert  1 5  Empty Pause  1 5  front panel  1 5    Index       media or system faults  1 6   over temperature condition  1 6   Power Data  1 5   understanding  1 5   using to troubleshoot the printer  1 6  loading   fanfold media  1 12   roll media  1 10   thermal transfer ribbon  1 13    M    mainframe  connecting to the printer  2 6  maintenance  3 3  location of parts to be maintained  3 4  schedule  3 3  tools for cleaning  3 4  manuals  reference  xii  margin  definition  G 5  matrix symbologies  See 2D symbologies  Maxicode  A 10  media  definition  G 5  loading into printer  1 10  specifications  A 4  media fault  troubleshooting  4 4  4 7  media guides  cleaning  3 10  media or system faults  1 6  media path  cleaning  3 10  media sensitivity number  description  1 17  setting for Intermec media and ribbon  1 18  setting for other media and ribbon  1 20  setting with PrintSet  1 19  settings table  direct thermal media  1 20  thermal transfer  1 21  memory  additional storage  flash SIMM  5 13  expansion option  A 8  increasing amount available  5 13  6 7  limitations  5 13  reset  using  6 7  returning printer to default settings  6 7  specifications  A 5  usage  limitations  5 13  problems  5 13  using efficiently  5 13  MicroPDF417  A 9  mnemonic code  definition  G 6  modem  DTE to DCE c
11.   Code 16K  A 9  Code 2 of 5  A 8  Code 39  A 8  Code 49  A 9  Code 93  A 8  Code Page 850  character table  B 5  communicating with the printer  2 9  using PrintSet  2 9  using third party software  2 9  communications  boundaries  C 8  configuring the serial port  2 7  problems  4 7  protocols  C 3  hardware  C 6  Multi Drop  C 5  Polling Mode D  C 5  Standard  C 3  user defined  C 6  XON XOFF  C 4  reference  communication boundaries  C 8  communication protocols  C 3  host requirements  C 8  See also protocols   testing by printing a test label  2 10  troubleshooting  4 8  6 5  communications interfaces  A 7  C 9    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    configuration commands  changing from Test and Service mode  6 8  Emulation mode  6 8  label rest point  6 8  X forms adjust  6 8  Y forms adjust  6 8  DIP switch settings  6 8  configuration test labels  hardware  1 16  software  1 18  troubleshooting  4 4  configuration  printing test label  6 5  configuring the serial port  2 7  connecting  printer to a mainframe  2 6  printer to a network  2 5  printer to a PC  using the parallel port  2 4  using the serial port  2 4  printer to an AS400  2 5  printer to power source  1 7  printer to system  2 3  using the parallel port  2 3  using the serial port  2 3  conventions  manual  xii  core locking brackets  changing  1 14  cutter option  A 7    D    darkness adjust control  setting  5 5  using for optimal print quality  5 5  data file  definition  G 3
12.   Data Line Print  6 5  entering  6 5  using to test the operation of the printer  6 5  using to troubleshoot printer  6 5  Data Line Print  definition  G 3  data loss  checking for communications problems  4 8  preventing  4 8  Datra Matrix  A 10  default settings  See factory default settings  density  definition  G 3  dimensions  printer  A 3  DIP switch settings  configuration commands  6 8  descriptions  2 7  for dot increments  6 9  table  2 8  Test and Service mode  6 4  direct thermal  definition  G 3  dot increments  setting the number of  6 9  downloading  definition  2 9  drag  definition  G 3    1 4    E    EAN  A 8   definition  G 3  EasyLAN 10i interface option  A 7  electrical requirements  A 3  Empty Pause LED  1 5  Emulation mode  6 12   definition  G 4   international character sets  B 4   setting with DIP switches  6 12  entering  Test and Service mode  6 3  environment specifications  A 3  Ethernet interface option  See EasyLAN 10i interface option  exiting  Test and Service mode  6 3  extended character sets  B 6    F    factory default settings  A 6  fanfold media  loading  1 12  faults  media or system  1 6  Feed Pause button  using  1 6  field  definition  G 4  fixed data field  definition  G 4  fixed format  definition  G 4  flash SIMM  additional storage memory  5 13  font file  definition  G 4  font tables  extended character sets  B 6  font  definition  G 4  fonts  copying to another printer  See selective transfer  extended character sets  B 6  sp
13.   EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Loading Fanfold Media    In fanfold printing  you place a stack of fanfold media at the rear of the printer and feed  it into the printer through a slot in the rear cover     To load fanfold media    1  Open the printer   2  Rotate the head lift lever clockwise to release the printhead     3  Turn the supply roll retainer counterclockwise and slide it to the outer end of the  supply roll post                            _  Media access    slot  Head lift     e  Fanfold  ge     media  uide homer      IE media AM  guide Supply Sl e  roll Supply     post roll    retainer    bw    4  Place the fanfold media slightly lower than the slot in the printer back cover  Align  the fanfold media with the label path through the printer  Insert media through the  slot at the rear of the printer and thread it over the supply roll post     5  Unscrew the edge guide and slide it to the outer edge of the lower media guide   Screw it in place     1 12    A  6j       Getting Started 1    6  Pull down on the lower media guide to allow easy access to the media path     7  Insert the fanfold media through the printer mechanism as shown in the illustration   The fanfold media passes over the supply roll post and out the front opening of the  printer     8  Release the lower media guide and adjust the edge guide to position the media  firmly against the inside wall of the printer     9  Slide the supply roll retainer up to the edge of the 
14.   For help   see    Loading Thermal Transfer Ribbon    in Chapter 1     Use the plastic core locking brackets for plastic core  ribbons and the cardboard core locking brackets for  cardboard core ribbons  For help  see    Loading  Thermal Transfer Ribbon    in Chapter 1     Set the switch for the type of media you are using  For  help  see    Loading Media Into the Printer    in Chapter  1     Reduce the print speed     Switch to approved media or clean the printhead and  platen roller as described in Chapter 3     Maintaining  the Printer        Print Quality Problems  continued     Symptom Possible Causes   The printer skips The label format extends beyond the  labels randomly or label length    sends an intermittent   error     The label gap sensor is not in the  correct position     Label prints too The top of form position is not  close to front or adjusted properly    back edge of label    Continuous media The label mark sensor is not in the  fault light  correct position     Communication Problems       Troubleshooting the Printer f    Solution    Edit the format to ensure that the text fits on the label     Properly position the label gap sensor  For help  see     Adjusting the Label Gap Sensor  in Chapter 5     Use the top of form switch to adjust the top of form  position  For help  see    Fine Tuning the Top of Form  Position  in Chapter 5     Properly position the label mark sensor  For help  see     Adjusting the Label Mark Sensor  in Chapter 5     If the printer
15.   G 9  w   warranty information  ix    X    X forms adjust  setting with DIP switches  6 14  See also top of form   XON XOFF  definition  G 9  protocol  C 4    Y    Y forms adjust  setting with DIP switches  6 15    1 8    
16.   In the  U S A  call 1 800 755 5505  and in Canada call 1 800 668 7043  If you are an  international customer  contact your local Intermec representative     Printer Operation Problems    Symptom    No power or loss of  power     Labels stop feeding  through the printer     If the printer is not operating correctly  try locating the problem in the table below     Possible Causes Solution   You have damaged or disconnected Make sure you have plugged the power cable into both   the AC power cable  the printer and an outlet or power strip  Replace the  cable if damaged    Printer circuit breaker tripped  Turn the printer off  then back on again    Printer is out of media  Load new media  For help  see    Loading Media Into    the Printer    in Chapter 1     You have loaded the label stock Check the media path  For help  see    Loading Media  incorrectly  Into the Printer    in Chapter 1     4 3    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Printer Operation Problems  continued     Symptom    Labels stop feeding  through the printer    continued     Printer slows down     The Alert LED  flashes and printing  stops     Media fault     Test configuration  label does not print     Possible Causes    You have set the printer for  continuous label stock     Media is sticking to the paper path     You have incorrectly set the image  bands or print speed     Printer has aborted and reset the print  speed and image bands     Printhead has overheated     The printhead 
17.   Number of Image Bands  Maximum Label Length  Printer Character Set  Label Retract   Label Retract Distance  Print Speed   Label Stock Type  Intercharacter Delay    Storage Memory  standard     A 6    Default Setting  Disabled  Disabled  Disabled  Disabled  Disabled   0 milliseconds    5 mil Advanced mode  4420   2 5 mil Advanced mode  4440     Disabled   100 dots  0 5 inches    20 dots  0 1 inches    470 Direct Thermal 567 Thermal Transfer  3   1000 dots  5 inches    US ASCII   Disabled   0   3 inches per second  ips   Die cut   0 milliseconds    128K flash       Specifications A    Printer Options    This page contains a list of all the options you can use with the 4420 and 4440 printer  along with a brief description  Consult your local Intermec representative to order any  option     Communications Interfaces    You can order any of these field  or factory installable communications interfaces for  the printer     EasyLAN 10i Interface   This option lest you connect the printer to a 10BaseT Ethernet network  Various  network printing protocols are available  For more information  see the EasyLAN 101  documentation     Coax Interface   This option lets you connect the printer to an IBM 3270 Type A coax cable computer  system operating in the VTAM  CICS IMS TSO  or 8100  DPPX  environment  The  printer will emulate an IBM 3287 printer and you can connect it to an IBM 3174 76 99  system controller multiplexer     Twinax Interface   This option lets you connect the printer t
18.   serial   A communication scheme in which the bits of a byte are transferred one at a time   Often  serial transmission is used to link host computers to terminals and PCs to  printers     Skip    To move the paper to the next label     soft font  A file stored in the printer to provide the ability to print text using fonts that are not  resident in the printer     Standard protocol  A communications protocol capable of controlling communications between two  devices connected by a single data communication line     symbology  A scheme for encoding data as bar code  Code 39  Interleaved 2 of 5  and Codabar are  examples of different symbologies     thermal transfer  A method of printing by which heat from the printhead melts ink from the ribbon onto  media  The ink adheres to the media as it cools and the ribbon is removed        Glossary G  top of form    The point where printing can start on a label  The top of form is separated from the  edge of the label by the margin     UPC  Universal Product Code  A numeric  12 digit bar code symbology used extensively in  retail  particularly the grocery industry     UDC  User Defined Character  See graphic     UDF  User Defined Font  See soft font     variable data field  Bar code and text fields that change from one label to the next     XON XOFF  A protocol that stops the host from sending data when the printer buffer fills up and  starts it again when the buffer empties     G 9       Index    Numbers    2D symbologies  A 9  Code 
19.  1  25 1 O O 1 1  26 O 1 O 1 1  27 1 1 O 1 1  28 O O 1 1 1  29 1 O 1 1 1  30 O 1 1 1 1             44XXU063 eps    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    6 10    To set the number of dot increments    1  In the top bank  turn the appropriate switches on or off for forward or backward  movement  See the Configuration DIP Switch Settings table on page 6 8 for the  appropriate DIP switch settings     2  Go to the Dot Increments DIP Switch Settings table on page 6 9  Scan down the    of Dot Increments column until you reach the number of dot increments you want  to adjust the command forward or backward     3  In the bottom bank  turn on the switches that have a 1 in their column  Turn off all  other switches     4  Press the Feed Pause button and the printer prints out the software configuration  label and stops at the new location     For example  you print a label and discover that it does not extend far enough from the  tear bar  You need to move the label rest point forward 10 dot increments  0 05 inch  so  that the printer feeds more label out when it finishes printing  Find 10 in the   of Dot  Increments column  It shows a   in the columns of DIP switches 2 and 4  and a O in the  columns of 1  3  and 5  The 1 tells you to turn on the switch  The O tells you to turn off  the switch  Turn on switches 2 and 4  Turn off all other switches     Adjusting the Label Rest Point    The Label Rest Point configuration command adjusts the point at which the print
20.  and Ribbon 1 20    Installing the Printer    2 Connecting the Printer to Your System 2 3   Connecting the Printer to a PC 2 4  Connecting the Printer to a PC Serial Port 2 4  Connecting the Printer to a PC Parallel Port 2 4   Connecting the Printer to a Network 2 5   Connecting the Printer to an AS 400 2 5   Connecting the Printer to a Mainframe 2 6   Cabling in Noisy Electrical Environments 2 6    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Configuring the Serial Port for Communications 2 7    Communicating With the Printer 2 9  Using the PrintSet Software 2 9  Using Third Party Software 2 9  Using Intermec Printer Language  IPL  Commands 2 9    Using PrintSet to Test Communications 2 10    Maintaining the Printer    Inspecting the Printer 3 3       Maintenance Schedule 3 3    Tools for Cleaning the Printer 3 4  Cleaning the Printhead 3 5  Cleaning the Printer Covers 3 7  Cleaning the Rollers and the Tear Bar 3 7  Cleaning the Media Guides and Media Path 3 10  Cleaning the Label Sensors 3 12    Troubleshooting the Printer    Troubleshooting Checklist 4 3       Printer Operation Problems 4 3  Print Quality Problems 4 5  Communication Problems 4 7    Preventing Data Loss 4 8    Optimizing Printer Performance    Optimizing and Maintaining Print Quality 5 3  Correcting Uneven Print Quality 5 3  Adjusting the Print Darkness 5 5  Fine Tuning the Top of Form Position 5 7  Adjusting the Label Gap Sensor 5 10  Adjusting the Label Mark Sensor 5 11       vi    Conten
21.  at a time  in a  series  The bar code appears along the length of the label     pitch    1  The number of characters printed in one horizontal inch determined by the  increment by which the printer platen moves   2  Rotation of a bar code symbol about  an axis parallel to the direction of the bars        Glossary G  point size    A unit of measure for font height  72 points equals 1 inch as measured from slightly  above the top of the uppercase letters to slightly below the bottom of the lowercase  descenders     Polling Mode D protocol   Polling Mode D is a protocol that allows devices and controllers to exchange data in an     ask and receive    format  Use Polling Mode D to connect multiple devices to a single  multiport controller     print speed  Measured in inches per second  ips   the rate at which media travels past the printhead     printhead   The mechanism inside the printer that prints  The printhead for the 4420 printer  consists of 896 thermal elements  The printhead for the 4440 printer consists of 1792  thermal elements     printhead elements   The parts of the printhead that print by placing a mark on the label when heated  Each  element on the 4420 printer is 0 005 inches square in area  Each element on the 4440  printer is 0 0025 inches square in area  Each element is switched on and off separately  in order to react with the media or thermal transfer ribbon to create a mark on the label     ready    The state in which the printer is able to print  the nor
22.  command set     International Character Sets    The following tables show which hex codes to download for international characters  not available in the U S  character set  To use the tables  find the hex code for the U S   character that corresponds with the character in your language     Advanced Character Table    If you are running the printer in Advanced mode  you are not using 86XX Emulation    use this table to find the right hex codes for the international character sets     U S  ASCII  U K  ASCII  Germany    France    Spain    Switzerland       Italy    B 3    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Emulation Mode Character Table    This table shows the hex codes for the character sets that print if the printer is running  under Emulation mode     23 24 40 5B 5C 5D 5E 60 7B 7C TD TE  ss ppp  ves epa   w  SEMEL CSET CARE RRC ES    France    Spain    cns DO EA    Italy       IBM Translation Character Table    If you are running the printer with IBM Translation enabled  use this table to find the  right hex codes for the international character sets     U S  ASCII  U K  ASCII  Germany    France    Norway Denmark    Sweden Finland  Spain  Switzerland    Italy       B 4    Character Sets       Code Page 850 Character Table                   sen og 9 N    J 32  oo   01   02   03   04   05   06   o7   08   09   oa   OB   OC   OD   of   oF   gt    441  jas     1 Tiil l     Llola y  10   11   12   13   14   15   16   17   18   19   1A   1B 1c   1D    4E
23.  detects the black mark on the back of continuous media stock   The printer uses the output to determine the start of print  The label mark sensor is  behind the platen roller and near the inboard edge of the printer  You can position the  label mark sensor no more than 6 35 cm  2 5 in  from the inboard edge of the printer     To adjust the label mark sensor    1  Remove the media cover and locate the label mark sensor     2  Use your index finger to slide the label mark sensor to the correct position for the  media  You can position the label mark sensor anywhere from the inboard edge of  the printer to the center of the paper path     9 11    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    3  Print a few labels to make sure that the label mark sensor is detecting the black  mark on the media     4  Replace the media cover     acy r C  puten OXO    a       roller                    Locate the label mark sensor  behind the platen roller near  the inboard edge of the printer   Use your finger to adjust  the label mark sensor                                              Inboard edge   of printer    The platen roller  is not shown   for clarity only     44XXU052 eps    9 12       Optimizing Printer Performance b     Using the Printer Memory Efficiently    To receive the best performance from the printer  you must understand how to use the  printer memory  The following sections can help you determine the most efficient way  to use the printer memory     How Is the 
24.  for XON XOFF    Device address number A to Z  0 to 5   Multi Drop only        Communications Reference C    Communications Interfaces    The 4420 and 4440 printers come standard with both a serial port and a bi directional  parallel port     The parallel port conforms to the IEEE 1284 standard and it supports Initialization   Compatibility Mode  Negotiation  Nibble  and Byte Mode for reverse data transfer     The serial port supports serial communications with the following interfaces     e RS 232  e RS 422  e RS 485    The following sections describe these interfaces  See the Data Communications  Reference Manual  Part No  044737  for more detailed information     RS 232 Serial Interface    Use the RS 232 serial interface in all asynchronous point to point full  or half duplex  direct data communications or modem control  The printer cable must have the pin  assignments for an RS 232 serial interface shown in the table on the next page     RS 422 Serial Interface    Use the RS 422 interface in long line point to point direct connect installations  The  printer cable must have the pin assignments for an RS 422 serial interface shown in the  table on the next page     RS 485 Serial Interface    Use the RS 485 serial interface for Multi Drop installations only  The printer cable  must have the pin assignments for an RS 485 serial interface shown in the table on the  next page     EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    RS 232  RS 422  and RS 485 Serial In
25.  is not receiving downloaded data  try the solutions in the following table     Symptom Possible Causes   Printer does not Serial port is incorrectly configured   communicate with   the host     Damaged or incorrect I O cable     Solution    Make sure the printer s serial port settings match those  of the host  Print a software test configuration label as  explained in  Using Test and Service Mode  Procedures  in Chapter 6 to check the serial port  settings     Check the connections at both ends or replace the  cable  See Appendix C for cable information     EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Preventing Data Loss    Several problems can cause data loss or communications problems on the printer  Data  loss can result in printing errors or missing field data     The printer is a serial ASCII device  It communicates with the host through an ASCII  serial communications I O port  Hardware handshaking involves the use of a hardware  wire  Software handshaking involves a two way datalink between the devices  The two  devices communicate with each other without losing data through the use of  handshaking  The printer sends both forms of handshaking simultaneously when the  printer   s input buffer is full  Any loss of data can cause printing errors or missing data     Hardware handshaking uses pins 11 or 20 of the RS 232 interface to control data flow   When the printer is using Intermec Standard protocol  it holds pins 11 and 20 high  when it is ready to 
26.  oe ee   2   Pal e e S Z  meo le  ATAJA JA A J  fe     J   jE J   I 111  c3   C4   C5 cz   cs   co   ca   cB   cc   co   ce   cr  8161618   6  8  lt a ufulo uy   H   aja s sje e e e s e 5 ii ly  E6 ED  eee ee ERE ERE EAE ERE AREA  F1   F2  rs   ra   Fs   Fe   F7   F8   ro   FA   Fe   FC   FD   FE   FF    44XXU070 eps    m    D  oO    3   B  H  T  a   Al   zb       Note  You cannot print these characters as 4 x 4 inch graphics because there is white  space surrounding the characters that prevents the image from reaching the maximum  graphic size     EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    OCRA    623    Characters in Font                         44XXU072 eps    B 8       2  d  e  Lu  2  e  S  S  S    OCR B Size 2    c24    Characters in Font       44XXU 072    B 9       Communications Reference       Communications Reference C    This chapter provides communications reference information you can use to  understand protocols  interfaces  and the serial port     Communications Protocols    Communications protocols are important because they determine the transmission  standards for communications between the printer and the host  The printer and the host  must use the same protocol and parameters to communicate properly  The printer  supports the flow control and block transfer protocols described in the next sections   All of these protocols are point to point except Multi Drop  Application programs  and or ROM BIOS determine which protocols your computer 
27.  the image  band command is set too high  the printer spends more time than necessary imaging and  slows down label production     What Is an Image Band    Image bands are a section of memory where a picture of a label format is drawn  This  drawing process is known as imaging  Once the picture is imaged  the printer loads the  picture from the image bands to the printhead for printing  Each image band is equal to  1 inch of length of the label format  The number of image bands you use may be less  than the length of the label you are printing  The number of image bands  in inches   does not have to equal the length of the label since the printer recycles the image bands   Once the contents of an image band have been printed  it may be reused to image the  next section of the label     Keep in mind that the more complex the label  the longer it will take to image each  section  thus requiring a slower print speed  To use a higher print speed  use more  image bands to allow more of the imaging process to complete before printing begins     How the Image Bands Command Works   The image bands command controls the amount of memory allotted to the imaging  process  When you increase the image band adjustment to a higher number  you add  more buffers to the imaging memory  By doing this  more of the label format is imaged  before printing begins     The minimum number of required image bands is dependent upon the print speed and  the complexity of the label  Labels that contain num
28.  the upper media guide  Be  sure to remove all traces of debris     Remove all traces of dust  paper  and adhesive from the media path with a soft  bristle brush or vacuum     Clean the flat surfaces of the media path  including the edge guide  with a lint free  cloth and isopropyl alcohol     Release the lower media guide     If you are finished cleaning  replace the media cover        Maintaining the Printer 3    Cleaning the Media Path and Media Guides       Upper media  guide                                  pa th 44XXU039 eps    3 11    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    3 12    Cleaning the Label Sensors    Two label sensors on the printer require regular cleaning     Label mark  Label gap    To clean the label sensors    10     Turn off the printer and remove the power cord   Remove the media cover     Disengage the printhead by rotating the head lift lever clockwise until the printhead  releases     Remove the media and ribbon  if necessary    Clean the label mark sensor with a cotton swab moistened with isopropyl alcohol     Pull down on the lower media guide to expose the label gap sensor  Using a  cleaning brush or vacuum  remove all debris and dust from the label gap sensor     Clean the upper and lower label gap sensor with a cotton swab and alcohol   Replace the media and ribbon     Engage the printhead by rotating the head lift lever counterclockwise until it locks  in place     If you are finished cleaning  replace the media cover   
29.  your local Intermec representative or distributor        Getting Started    Getting Started 1       This chapter introduces the 4420 and 4440 printer and explains how to get your new    printer up and running     Learning About the Printer    Features of the 4420 and 4440 printer include   e High throughput   e IEEE 1284 parallel port   e 18 000 inch ribbon capacity   e Simple user interface    e Moveable label gap sensor    e Up to 10 inches per second  ips  print speed with selected media    e Thermal transfer and direct thermal printing support    Front View          Feed Pause    button LOL   Power Data LED as          AS    LED          Media access door    Media  window         Media  cover       44XXU001 eps    1 3    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Back View        Darkness adjust  control    DIP switches    Optional I O  board port    Serial communications  port    Parallel port    On Off  switch                AC power cord  receptacle                Fanfold media    44XXU003 eps  access slot    Several options are available for use with the 4420 and 4440 printer  See Appendix A      Specifications     for a complete description of each option        Getting Started 1    Understanding the Front Panel    This section explains the function of the front panel LEDs and the Feed Pause button     Using the Front Panel LEDs    You use the front panel LEDs to monitor the status of the printer     qd O  TIE o Alert  O    Feed Pause       Power 
30. 1 1  Adjust Forward O NN NNN  Adjust Backward 1 NNNNN  Emulation 101  5 0 mil Advanced mode oo  10 mil 86XX mode 10  15 mil 86XX mode 1 1  X Forms Adjust 3 111  Adjust Forward O  Adjust Backward 1 NN NNN  NNN NN  Y Forms Adjust 1110  NNN NN  N  Number  Least significant bit first              44XXU062 eps    Using Test and Service Mode       Setting the Number of Dot Increments    You can move the label rest point and X forms adjust configuration commands forward  or backward by setting the printer DIP switches  Use the top bank of DIP switches to  determine whether the movement is forward or backward  Use the bottom bank of DIP  switches to set the number of dot increments for label rest point  X forms adjust  and Y  forms adjust  The printer moves in 5 mil increments or 0 005 inch per dot     Note  The table below shows only the settings for the bottom bank of switches  See the  Configuration DIP Switch Settings table on the previous page for the top bank DIP  switch settings     Dot Increments DIP Switch Settings    Bottom Bank                                                       OFF    zaz   0   OFF ou ZI ZI ZA  ON 1 2 3 4 5     of Dot Increments  1 1 Oo O O O  2 O 1 o O O  3 1 1 Oo O O  4 O O 1 o  O  5 1 O 1 o O  6 O 1 1 o  O  7 1 1 1 o  O  8 O O O 1 o  9 1 O O 1 o  10 O 1 O 1 o  11 1 1 O 1 o  12 O O 1 1 o  13 1 O 1 1 O  14 o 1 1 1 o  15 1 1 1 1 Oo  16 O O O O 1  17 1 O O O 1  18 O 1 O O 1  19 1 1 O O 1  20 O O 1 O 1  21 1 O 1 O 1  22 O 1 1 O 1  23 1 1 1 O 1  24 O O O 1
31. 16K  A 9  Code 49  A 9  Data Matrix  A 10  Maxicode  A 10  MicroPDF417  A 9  PDF417  A 9  QR Code  A 10    A    AC power receptacle  1 7  adjustments   bias adjust screw  5 3   darkness adjust control  5 5   label gap sensor  5 10   label mark sensor  5 11   label rest point  6 10   X forms adjust  6 14   Y forms adjust  6 15  Advanced mode  international character sets  B 3  Alert LED  1 5   troubleshooting  4 4  AS400  connecting to the printer  2 5    B    backing  definition  G 3  bands  image  5 14  bar code symbologies  Codabar  A 8  Code 11  A 8  Code 128  A 8  Code 2 of 5  A 8  Code 39  A 8  Code 93  A 8  EAN  A 8  Interleaved 2 of 5  A 8  list of  A 8  POSTNET  A 9  UPC  A 9  batch takeup  A 7  definition  G 3  BEL  definition  G 3  bias adjust screw  adjusting  5 3  using for optimal print quality  5 3  bi directional parallel port  C 9  boundaries  communication  C 8    C    cables  considerations in noisy electrical environments  2 6  null modem schematics  C 12    Index       RS 232 schematics  C 12  RS 422 schematic  C 13  changing core locking brackets  1 14  character sets  Advanced mode  B 3  Code Page 850  B 5  definition  G 3  Emulation mode  B 4  extended  B 6  IBM translation  B 4  international  B 3  list of  A 3  cleaning  label sensors  3 12  media guides  3 10  media path  3 10  printer  3 5  printer covers  3 8  printhead  3 5  rollers  3 8  tear bar  3 8  cloning  definition  G 3  coax interface option  A 7  Codabar  A 8  Code 11  A 8  Code 128  A 8
32. Data    Empty Pause       44XXU026 eps    LED State Indication  Power Data Off Power off  On Power on    Flashing Receiving data    Alert Off Printing or idle  Flashing Over temperature  On System fault  Empty Pause Off Printing or idle  Flashing Paused  On Media fault    1 5    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Using the Front Panel LEDs for Troubleshooting    Over Temperature If the printer overheats  the Alert LED flashes and the printer  stops  Do not try to troubleshoot or adjust the printer   just allow it enough time to cool  down and it will resume operation on its own  You should only encounter this problem  after extended print jobs     Media or System Faults If the Empty Pause or the Alert LED remains on  the printer  is experiencing a media or system fault  See Chapter 4     Troubleshooting the Printer      for help in correcting the problem     Using the Feed Pause Button    The Feed Pause button  located on the front panel of the 4420 or 4440 printer  performs  several functions depending on the mode of the printer     Printer Mode You Want To What to Do    Idle Feed out one label or a Press and release the Feed Pause button   minimum specified amount  of media     Continuously feed media  Press and hold the Feed Pause button  When  you release the button  the media stops  feeding     Take the printer offline  Press the Feed Pause button twice  Press the  button again to bring the printer online     Printing Pause the printer  Press a
33. F   Batch of 1  ON   Batch of 100   N  Page Format UDC Font number  Least significant bit is switch 8   S  Source Page Format UDC Font number  Least significant bit   D  Destination Page Format UDC Font number  Least significant bit                 Default settings are noted with an    44XXU061 eps    Using Test and Service Mode       Printing Test Labels    The 4420 or 4440 printer can print a variety of test print labels that provide you with  information about the printer configuration and the quality of the printing     To print a test label    1  Turn off the printer   2  Press and hold the Feed Pause button while turning on the printer     The printer prints out a hardware configuration label and then enters Data Line  Print mode     3  Set the DIP switches to print out the test label of your choice  software  print  quality  or pitch  Refer to the Test and Service DIP Switch Settings table for the  correct settings     4  Hold the Feed Pause button down until the printer starts printing   The printer begins printing out the test label immediately     5  Exit Test and Service mode by turning the printer off and returning all DIP  switches to their original settings     Using Data Line Print Mode    Use Data Line Print mode to troubleshoot communications between the printer and  host  and to test the operation of the printer  When the printer is in Data Line Print  mode  it prints all downloaded data with the hexadecimal equivalent directly  underneath it  Hold the Feed 
34. IP switch 4 and turn off DIP switch 5     e To enable 15 mil emulation  turn on DIP switches 4 and 5     Using Test and Service Mode       e To enable 5 mil Advanced mode  turn off DIP switches 4 and 5     e To enable 2 5 mil Advanced mode  turn off DIP switch 4 and turn on DIP  switch 5     7  Press the Feed Pause button     The printer prints out the software configuration label  Verify that the label states  the correct mode     8  Turn off the printer   9  Reset the DIP switches to the original settings and then turn on the printer     10  Download the 86XX formats  fonts  and graphics from the host to the 4420 or 4440  printer     Using Forms Adjust    If the label prints too close to one edge  you can reposition it by using the X forms  adjust and Y forms adjust features  The X forms adjust controls the position of the  printing area along the length of the label  The Y forms adjust controls the position of  the printing area along the width of the label     The following figure shows the default X and Y origins  You can control the default X  origin  top of form  with PrintSet or with the Test and Service DIP switches  You can  control the default Y origin with the DIP switches only                       Origin  9 0    X lt      X  Y FFORMAT         I       A  Y   Y  Leading      edge  gt     y       44XXU065 eps       Direction of media from printer    6 13    EasyCoder 4420 4440 Bar Code Label Printer User s Manual    6 14      l    Note  An image printed on direct t
35. Medium Sensitivity   Paper     300 Series Low Sensitivity   Plastic     200 Series Low Sensitivity   Kapton     Sensitivity Thermal Transfer Media    Setting  864    854  834    687    677  647  643  633  627  623    567    565  563  533  527  513    369  366  238  236    226  222     Media Ribbon Stock     European Uncoated Standard    Duratran TTR Paper Labels Standard 1  Duratran TTR Paper Tags Standard 1    Duratran TTR Polyester or Valeron Premium 7    Duratran Syntran Premium 7  Duratran Tyvek Premium 7  European Tyvek Premium  European Polyethelene Premium  Duratran Kimdura Premium 7  European Kimdura Premium    Duratran II 1 Premium 7    European Premium Paper Premium  Duratran VG Standard   European Tag Premium   Duratran II Tag 7 mil Premium 7  European Coated Premium    Super Premium Polyester Super Premium 3    Super Premium Polyester Super Premium 7    Gloss Polyimide  Kapton  Gloss Super Premium    Gloss Polyimide  Kapton  Super Premium 7  Matte Polyimide  Kapton  Super Premium 7  Matte Polyimide  Kapton  Matte Super Premium       Maximum    Recommended    Print Speed  8    SOS FN    1 21       Installing the Printer       Installing the Printer 2    Use this chapter to help you connect the printer to your PC or network and configure  the serial port for communications     Connecting the Printer to Your System    You can connect the printer to a PC  a local area network  an AS 400  or other  midrange   or a mainframe  This section explains how to connect the pri
36. Number of Data Bits  7 Bit   8 Bit          Reserved    BatchTakeup  Disabled    Enabled    Default settings are noted with an                                                      Bottom Bank Switch Number  OFF B ahs  Qc OFF zz Aia  1  ON ON     2 3 4 5 6 7 8  Multi Drop Address Selection   A 0 0000  B 10000  c 01000  D 11000  E 00100  F 10100  G o1100  H 11100  I 00010  J 10010  K 01010  L 11010  M 00110  N 10110  o o1110  P 11110  Q 0 0001  R 1000 1  S O 1 00 1  T 1 1 0 0 1  U 00101  V 1010 1  w O0 1 1 O0 1  x 117101  Y 000711  z 1001 1  0 O101 1  1 11041 1  2 0011 1  3 1011 1  4 O1 1 1 1  5 1 1 11 1  Protocol Selection  XON XOFF Industry Standard  oo  XON XOFF Intermec Standard O 1  Intermec auto Discriminate 10  Intermec Multi Drop 11  Media Type  Direct Thermal  o  Thermal Transfer 1          Default settings are noted with an di    44XXU020 eps       Installing the Printer 2    Communicating With the Printer    Now that your printer is connected to your system  you are ready to print labels by  downloading data from the host to the printer  Downloading is the universal term used  to describe the transfer of information from the host to any connected peripheral device   such as the printer  When you transfer data from your printer to the host  you are  performing a process called uploading     You can use several methods to download information in your data collection system   This section describes three different ways to communicate with the printer     1  Using the Pr
37. Pause button down momentarily to suspend the test  Press  the Feed Pause button longer to transmit the firmware program and version number to  the host     To enter Data Line Print mode    1  Turn off the printer     2  Press down and hold the Feed Pause button while turning on the printer     The hardware configuration test label prints  You are now in Data Line Print mode     6 5    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    6 6    Performing Selective Transfer    If you want to copy select formats  pages  fonts  or graphics to another printer but you  do not want to clone the entire RAM contents  use the selective transfer command  Use  this command to set up different printers to print the same label formats     Using the selective transfer command  you can download the following label design  attributes from one 4420 or 4440 printer to another     e Any specified page or all pages   e Any specified format or all formats   e Any specified font or all fonts   e Any specified user defined character  UDC  or all UDCs    Set the serial port DIP switch settings to 115 200 baud  even parity  1 stop bit  and 8  data bits  If you are transferring pages or fonts  the destination and source numbers can  be different  If you are transferring formats or UDCs  the destination and source  number must be the same     To perform selective transfer    1  Turn off the sending and receiving printers     2  Set the serial port on both the sending printer and the receiving 
38. Printer Storage Memory Used    There is enough storage memory in the printer to store several different label formats  and still retain enough memory to store downloaded fonts  graphics  and data  Be  careful of how you use the printer memory     The printer uses flash memory for storing tables  pages  formats  fonts  and user defined  characters  UDCs   The 4420 and 4440 printers have 128K of flash memory available  for storage  If you require additional storage memory  you can purchase flash SIMM for  the printer     The printer supports these parameters independent of the amount of memory installed  or allocated by the printer     e Maximum number of formats  99   You can edit formats 1 to 99  You cannot edit default format 0      e Fields per format  200  e Maximum data buffer size for a field  3550  e Maximum number of UDCs  100    e Maximum number of user defined fonts  16    Making the Most of the Memory   There are limits to the number of formats  fonts  graphics  or pages that you can store in  the printer  You can define up to 16 fonts  but there may not be enough room depending  on the amount of memory being used for other purposes  The more formats  graphics   and fonts you store  the less memory is available     When you run into a memory usage problem  use PrintSet to see how much memory  remains available  You must upload the memory information from the printer first   Refer to the PrintSet online help for more information     If you find that it is necessary t
39. Printer to an AS 400  To connect the printer directly to an AS 400 or midrange computer  you need   e atwinax adapter card  Part No  067879      e atwinax cable equivalent to IBM part number 7362267 or 7362062  The maximum  cable length for the twinax interface is 1 525 meters  5 000 feet      If you did not order the twinax card to be installed at the factory  contact your local  Intermec representative to have one installed in the optional I O board port of the  printer     For help on cabling and communications  see the manual that comes with the twinax    adapter card     Note  If you are using a midrange computer other than the AS 400  refer to your system  documentation for information on cabling and setting up communications     EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Connecting the Printer to a Mainframe    To connect the printer directly to an IBM mainframe  you need   e a coax adapter card  Part No  067880    e a coax cable equivalent to IBM part number 2577672 or 1833108     If you did not order the coax card to be installed at the factory  contact your local  Intermec representative to have one installed in the optional I O board port of the  printer     The maximum cable length allowed is 1 500 meters  4 920 feet   See the IBM  specification Installation and Assembly of Coaxial Cable and Accessories  part number  GA27 2805 4  for further information     For help on cabling and communications  see the manual that comes with the coax  adapter 
40. S  Ribbon fault US  No label stock EM  Buffer now full DC3  Printhead hot SI  Offline  paused  DC3  Label at strip pin FS  Skipping DCI  Printing DCI  Ready Online DCI    Note  Do not confuse the Buffer now full  lt DC3 gt  status with the XON XOFF  characters  lt DC1 gt  and  lt DC3 gt      When the printer returns Buffer now full   lt DC3 gt   status  it accepts the currently  received message block  At this time  the printer can accept short messages to allow  parsing of immediate commands such as Reset   lt DLE gt   or Cancel batch printing    lt EM gt    However  if the printer responds with a  lt GS gt  to any message block  the  buffer is already full and it discards the entire message block     XON XOFF Protocol  Software and Hardware Flow Control     XON XOFF protocol uses the ASCII characters  lt DC1 gt   XON  and  lt DC3 gt   XOFF  to  start and stop the flow of data from the host to the printer  The printer does not restrict  the message length for XON XOFF protocol  That is  the printer processes information  as it is being downloaded and stops when there is no more information      lt STX gt  and  lt ETX gt  are optional characters  However  if you send an STX  the printer  ignores all other characters until you send an ETX     Intermec provides two versions of the XON XOFF protocol  The Intermec version of  XON XOFF has the printer respond to each message with its current status  The other  version conforms to generally accepted industry standards  which includ
41. a and ribbon     Engage the printhead by rotating the head lift lever counterclockwise until it locks  in place     If you are finished cleaning  replace the media cover         Maintaining the Printer 3    Cleaning the Printhead Using a Cotton Swab and Isopropyl Alcohol                   44XXU037 eps          Printhead          3 7    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Cleaning the Printer Covers    Clean the printer covers with a general purpose cleaner  soapy water or mild detergent    Do not use abrasive cleansers or solvents  Be sure to clean the transparent panel on the  media cover so that the media supply inside the printer is visible when you close the  cover     Cleaning the Rollers and the Tear Bar    Cleaning the rollers and the tear bar preserves print quality by ensuring close contact  between the media and the printhead     To clean the rollers and tear bar    ASI O  s    Turn off the printer and remove the power cord    Remove the media cover    Rotate the head lift lever clockwise to release the printhead   Remove media and ribbon  if necessary      Clean the rollers by using a cloth moistened with isopropyl alcohol  Move the cloth  over the rollers in a side to side motion as shown  Make sure to rotate the rollers so  that you can clean all areas     Note  Rotate the TTR assist roller toward you to clean the entire drive roller  surface     Clean both sides of the tear bar with a cloth dampened with isopropyl alcohol   Remove all t
42. abels at high speeds  you must allocate enough image bands to  completely image the label before printing  Allocate one band for each inch of label  length  By doing this  you can print at any speed  However  there may be a considerable  delay between labels     9 15       Using Test and Service Mode    Using Test and Service Mode       This chapter explains the different procedures you can perform while the 4420 or 4440  printer is in Test and Service mode  Use Test and Service mode on the printer to print  test labels  perform special procedures such as cloning  and change some  configuration commands     Using Test and Service Mode Procedures    When you press the Feed Pause button  the current function pauses and the printer  enters Test and Service mode and executes all Test and Service mode procedures  The  printer remains in Test and Service mode until you turn off the power and reset the DIP  switches     To enter Test and Service mode    1  Turn off the printer   2  Press and hold the Feed Pause button while turning on the power     The printer prints out a hardware configuration label and then enters Data Line  Print mode     3  Set the DIP switches to the test or service function you wish to perform  See the  following table for a list of the DIP switch settings     4  Press the Feed Pause button  The test begins immediately     If you want to perform another function  change the DIP switch settings and press  the Feed Pause button     The function the printer is c
43. able schematics  C 13  MSN  See media sensitivity number  Multi Drop protocol  C 5  definition  G 6    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    N    network  connecting to the printer  2 5  nibblized  definition  G 6    0    OCR font  definition  G 6   offline  definition  G 6   on off switch  1 7   online  definition  G 6   opening the printer  1 9   operation problems  troubleshooting  4 3   optimizing print speed and image band settings  5 15  options  printer  A 7   over temperature condition  1 6    P    page  definition  G 6  pages  copying to another printer  See selective transfer  parallel port  bi directional communications interface  C 9  using to connect a PC to the printer  2 4  parallel  definition  G 6  PDF417  A 9  picket  definition  G 6  pitch test label  printing  6 5  pitch  definition  G 6  plugging in the printer  1 7  point size  definition  G 7  Polling Mode D protocol  C 5  definition  G 7  POSTNET  A 9  power loss  troubleshooting  4 3  Power Data LED  1 5  preparing the printer for installation  1 7  preventing data loss  4 8  print darkness  adjusting with darkness adjust control  5 5  adjusting with PrintSet  5 6  print quality  correcting uneven  5 3  maintaining  5 3  optimizing  5 3  printing test label  6 5  problems  4 5  understanding  5 3  print speed  adjusting for use with image bands  5 15  definition  G 7  printer  cleaning  3 5  communication problems  4 7  communications  2 9  connecting to a mainframe  2 6  conne
44. ar of the printer   4  Plug the other end of the power cord into a grounded wall outlet or surge protector     Turn the printer on     When you turn on the printer  the green light emitting diode  LED  lights and the platen  roller advances  The yellow LED lights until you load media        Getting Started 1    Opening the Printer    You need to open the printer when you load media or perform maintenance procedures     To open the printer    1  Place the fingers of your right hand under the embossed section of the media cover   the media cover release  and pull the bottom of the media cover away from the  base of the printer     2  Grasp the front of the media cover with your left hand and lift the front of the  media cover upward to release it from the printer frame     3  Lift the media cover away from the top of the printer           44XXU006 eps    1 9    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    1 10    Loading Media Into the Printer    The printer can print on rolls of or fanfold thermal transfer or direct thermal media  The  default setting for the printer is direct thermal mode  However  the sample media that  shipped with the printer is thermal transfer If you are using thermal transfer media  you  need to load a thermal transfer ribbon and change the media type setting  For help  loading the ribbon  see    Loading Thermal Transfer Ribbon    later in this chapter  To  change the media type setting  see    Configuring the Serial Port for Communicat
45. can support  For more  detailed information  refer to the Data Communications Reference Manual  Part No   044737      Intermec Standard Protocol    Intermec Standard protocol is a proprietary block transfer status response protocol  For  each block sent  the host must wait for the appropriate response before sending the next  block   lt DC1 gt    Except for single character status commands   lt ENQ gt  and  lt VT gt     Standard protocol transmits characters in message blocks beginning with the start of  text   lt STX gt   character and ending with the end of text   lt ETX gt   character  Message  blocks can be up to 255 characters  including the start of text and end of text characters   The printer auto discriminates between Standard  Polling Mode D  and Multi Drop  protocols     The printer returns its highest priority status when it receives a valid block   lt STX gt   data  lt ETX gt   or when it receives the status request command  lt ENQ gt   When the printer  receives the status dump command   lt VT gt    the printer returns all active status  The  printer status response time ranges from 30 to 100 ms depending on the complexity of  the received message block  In the case of a transmission error  the printer responds  with a  lt NAK gt  and discards the entire message block     EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    The table below shows printer status conditions in descending order of priority     Printer Status Character  Buffer already full G
46. card     Cabling in Noisy Electrical Environments    The items listed below create noisy electrical environments that can disrupt data  communications between your host computer and the printer     e Large power transformers  e Large electrical motors   e Arc welders   e Motor controllers   e Switch gears    If any of these items are near the printer  you may want to try any of the following  suggestions to reduce the effects of electrical noise  If you need help eliminating noise   ask your Intermec representative for assistance     e Always use shielded cable  Connect the cable and shield to the metal backshells on  the cable connectors and fasten the connectors to the serial ports using screws     e Install ferrite cable clamps     e Connect the printer chassis ground to the building ground  You will find the chassis  ground on the ground pin of the printer power cord        Installing the Printer 2    Configuring the Serial Port for Communications    You need to configure the serial port of the printer to match the configuration of your  PC or network controlling device  If the printer   s default settings do not match  use the  DIP switch settings table to configure the serial port     ej Note  You need to configure the printer serial port for 8 data bits if you want to print  code pages or 8 bit ASCII character sets  Also  use XON XOFF protocol for  Ready Busy buffer control     To configure the printer serial port    1  Use the following DIP Switch Settings Description
47. ches to the factory default  settings  9600  E  7  1  or by sending down the Test and Service mode command D     Multi Drop Protocol    Use Multi Drop protocol to connect up to 32 devices to an Intermec controller on a  four wire RS 485  two twisted pair   This protocol is similar to Polling Mode D except  each device has a unique address  POL and SEL character   You must use an RS 485   which is automatically enabled when you enable Multi Drop  Be sure to specify a  unique address for the printer and verify that the baud rate is between 2400 and 19200     EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Hardware Protocol    The printer uses Ready Busy and DTR  data terminal ready  of the RS 232C interface  to indicate the printer   s status  You can configure Ready Busy and DTR independent of  each other and independent of the software protocol you select for the serial port  You  can set each pin to one of these three settings  default  high  and Ready Busy     When you set the pin to high  the printer will be ready to accept data anytime     When you set the pin to Ready Busy  the pin is high when the printer status is ready   The pin is held low when the printer is in one of these conditions     e Offline   e Buffer full   e No label stock   e Ribbon fault   e Label at strip pin    If you set the printer to XON XOFF protocol  the XON and XOFF characters will not  be transmitted back to the host     When you set the pin to default  it uses flow control if the 
48. cting to a network  2 5    1 6    connecting to a PC through the parallel port  2 4  connecting to a PC through the serial port  2 4  connecting to an AS400  2 5  connecting to power  1 7  connecting to your system  2 3  dimensions  A 3  features  1 3  inspecting  3 3  installing  1 7  maintenance  3 3  memory  using efficiently  5 13  opening  1 9  operation problems  troubleshooting  4 3  options  A 7  coax interface  A 7  cutter  A 7  EasyLAN 10i interface  A 7  Kanji Katakana  A 8  memory expansion  A 8  self strip batch takeup  A 7  twinax interface  A 7  plugging in  1 7  RAM  allocation  5 13  storage limitations  5 13  understanding  5 13  serial port  C 11  specifications  A 3 to A 5  printer components  back view  1 4  front view  1 3  printer cover  cleaning  3 8  removing  1 9  printer operation  testing  6 5  troubleshooting  6 5  printhead  cleaning  3 5  definition  G 7  specifications  A 5  printhead elements  definition  G 7  printing  hardware configuration test label  1 16  increasing speed  5 14  method  A 5  software configuration label  1 18  speed specifications  A 5  test label  2 10  PrintSet  using to communicate with the printer  2 9  using to set the media sensitivity number  1 19  problems  communication  4 7  print quality  4 5    problems  continued   printer operation  4 3   protocols  C 3  hardware protocol  C 6  Multi Drop  C 5  Polling Mode D  C 5  Standard  C 3  user defined  C 6  XON XOFF  C 4    Q    QR Code  A 10  quality  correcting une
49. cut label stock     margin  The distance between the edge of a label and where the printing starts on that label  See  also top of form     media   The label stock on which the printer prints labels  Media can be made of plain paper   polyester  thermally reactive paper  or other materials with adhesive backing and  ribbon     G 5    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    G 6    mnemonic code  An acronym or abbreviation for a computer instruction  routine  or format  For  example   lt STX gt  represents the start of text     Multi Drop protocol  A protocol capable of controlling communications between a single controller and  multiple devices     nibblized  A software term that refers to grouping bits into sets of four  called nibbles  Usually  bits are grouped into sets of eight  which are called bytes     OCR font    A font that is recognized by optical character recognition     offline  The state in which the printer is not able to carry out two way communication with the  host     online  The state in which the printer is able to carry out two way communication with the  host     page  A group of labels that are always printed together  When labels on a page share the  same data  it reduces the number of commands that must be sent to the printer     parallel  A communication scheme in which the bits of a byte are transferred simultaneously  over a multistrand cable     picket  A method of bar code printing in which the bars in the bar code print one
50. dboard or plastic  You  need to use the correct core locking brackets for your ribbon core  The printer ships    from the factory with the cardboard core locking brackets already attached     Note  If you do not use the correct core locking brackets  you may experience printing  problems or possible damage to the printer     1 13    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    To change the cardboard core locking brackets to plastic core locking brackets    1     Pull up on the middle of the cardboard core locking bracket  P N 065375   while  pushing down on one end with your index finger  until the end of the bracket is free  of the ribbon hub     Remove the other end of the bracket from the ribbon hub     Slide one end of the plastic core locking bracket  Part No  066792  into a bracket  slot on the ribbon hub     Lift up on the middle of the bracket and use your index finger to slide the other end  of the bracket into the remaining bracket slot on the ribbon hub         Core locking  bracket    Bracket slot    To load thermal transfer ribbon    1     Make sure you have raised the printhead  If not  turn the head lift lever clockwise  until it releases the printhead     Place the empty ribbon core that came with the printer onto the ribbon rewind hub     Detach the leader from the new thermal transfer ribbon roll and unwind the end of  the ribbon approximately 8 inches  The edge of the ribbon has a leader  with an  adhesive strip on the leader edge  for gui
51. de  Two adjacent sides are solid dark lines  These  lines are used to define physical size  orientation  and symbol distortion     Maxicode Maxicode is a fixed size symbology that is made up of offset rows of  hexagonal elements arranged around a bullseye finder pattern  Each hexagon represents  one bit of information and is either black or white depending on the state of the  encoded data bit  United Parcel Service  UPS  Research and Development developed  Maxicode for the specific purpose of encoding information about a parcel     This symbology only encodes very specific data that is divided into the following  fields  a 5 digit zip code  a 4 digit zip code extension  a 3 digit country code  a 3 digit  class of service  and a string of uppercase letters  numbers  or limited punctuation  marks     QR Code QR  Quick Response  Code is a matrix 2D symbology that encodes data into  patterns consisting of black and white dots or modules  A three position detection  pattern enables omni directional reading and ultra high speed reading  QR Code can  handle a wide range of data  including numerical  alphabetical  Kanji  Hiragana   Katakana  graphics  and control codes  A built in error correction function enables the  QR Code to repair errors in the code        Character Sets    Character Sets       This chapter contains tables for the character sets that the 4420 and 4440 printers  support  To select a character set  use PrintSet  your third party software application   or the IPL
52. dense a large amount of information into the stacked  format  PDF417 provides an extensive error detection and correction option  Up to 510  characters can be recovered if they are lost due to an error in scanning or if the label is  damaged  2D stacked symbologies can be scanned with a laser scanner or imaging  device that features 2D code scanning capability     Code 16K Introduced in 1988  Code 16K is an alphanumeric symbology similar to  Code 49 in that it employs multiple rows  from 2 to 16   Each row is fixed length and  uses a mirror image of the Code 128 coding patterns     Code 49 Code 49 is an alphanumeric symbology developed in 1987 as a means of  labeling very small objects  A Code 49 bar code contains from two to eight adjacent  rows  each separated by a one module separator bar     PDF417 PDF417 is a stacked 2D symbology that provides the ability to scan across  rows of code  Each row consists of start stop characters  row identifiers  and symbol  characters  called    codewords      Each codeword consists of four bars and four spaces  and contain the actual data  In addition to being able to condense a large amount of  information into the stacked format  PDF417 provides an extensive error detection and  correction option  Up to 510 characters can be recovered if they are lost due to an error  in scanning or if the label is damaged  PDF417 codes can be scanned with a laser  scanner or imaging device that features 2D code scanning capability     MicroPDF417 Micr
53. density      Poor quality label or ribbon stock     Ribbon wrinkling     Ribbon installed upside down     You are using the wrong core   locking bracket on the ribbon hub     Direct thermal thermal transfer  switch set in the wrong position     You have exceeded the maximum  recommended print speed     Media may be slipping against the  platen roller causing the printing to  compress     Solution    Adjust the label rest point  For help  see the PrintSet  online help or the JPL Programming Reference  Manual     Change sensitivity setting to match the type of media  you are using  If you set the sensitivity setting  correctly  try changing the print darkness  For help  see  the PrintSet online help or the IPL Programming  Reference Manual     Adjust the darkness adjust control  For help  see     Adjusting the Print Darkness    in Chapter 5     Lower the print speed or use Intermec media  recommended for the print speed     Clean printhead  platen roller  and label path as  described in Chapter 3     Maintaining the Printer        Adjust the bias adjust screw  See    Correcting Uneven  Print Quality    in Chapter 5     Use only Intermec label and ribbon stock to ensure  superior print quality and product performance     Check to make sure that you installed the ribbon  correctly  For help  see    Loading Thermal Transfer  Ribbon    in Chapter 1  Adjust the bias adjust screw  See     Correcting Uneven Print Quality    in Chapter 5     Make sure you installed the ribbon correctly
54. ding the ribbon through the printhead  mechanism     Slide the roll of thermal transfer ribbon onto the ribbon supply hub with the ribbon  roll winding clockwise     Route the ribbon leader through the printer mechanism as shown in the following  illustration     Attach the leader from the new thermal transfer ribbon roll to the empty ribbon core  using the adhesive strip on the leader edge     10        Getting Started 1    Note  Make sure the ribbon runs above the upper media guide  The shiny side of  the ribbon must come in contact with the printhead     Wind the ribbon rewind hub clockwise until the ribbon runs smoothly through the  printhead mechanism and the leader moves past the printhead     Empty ribbon  roll D  Thermal transfer    lt   ribbon PA                                              Ribbon supply  hub    Upper media             guide  Ribbon rewind  Head hub  lift lever  Printhead 44XXU028 eps  TTR assist  roller    Engage the printhead by rotating the head lift lever counterclockwise until it locks     Enable thermal transfer printing by setting DIP switch 8 on the bottom bank of  switches to the on position  Refer to    Configuring the Serial Port for  Communications    in Chapter 2 for DIP switch settings     Press the Feed Pause button to advance the ribbon through the printer  The printer  is now ready to print the hardware configuration test label     1 15    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    1 16      l    Note  When replaci
55. e no end of   message response being sent to the host other than XOFF  In addition  a DC3 is sent to  the host if the printer is offline or if media fault occurs  An XON is sent on power up        Communications Reference C    Since the printer uses DC1 and DC3 for data flow control  the printer status characters  are different from those of the Standard Protocol     Printer Status Character  Buffer already full GS  Ribbon fault US   No label stock EM  Printhead hot SI   Buffer now full DC4  Label at strip pin FS   Label skipping DC2  Printing DC2  Ready DC2    If the host ignores the printer sending an XOFF  the printer resends an XOFF after  receiving every 15 characters from the host  In the case of transmission error  the  printer discards the characters with the error and keeps the rest of the message block     Polling Mode D    Polling Mode D is a block transfer protocol that transmits data in blocks of up to 255  characters  including protocol overhead  For Polling Mode D  the host concentrator is  responsible for asking the printer for data it might have  polling  and requesting to send  data to the printer  selecting   LRC characters frame the blocks for additional data  integrity  Use Polling Mode D for point to point networks that connect the printer to an  Intermec port concentrator  RS 232 or RS 422 are acceptable      This protocol is the default setting for the 4420 and 4440 printer  Return the protocol  setting to Polling Mode D by setting the printer DIP swit
56. e the sensitivity number for thermal transfer  media  you combine the digits as in this example     Media or Ribbon Sensitivity Number Description   Thermal transfer 56  The asterisk reserves the third digit to   media identify the ribbon s sensitivity  number    Thermal transfer 5 7 The asterisk reserves the second digit   ribbon to identify the media   s sensitivity  number    567 Optimized media sensitivity number    To set the sensitivity number for direct thermal media  use the three digit sensitivity  number located on the roll of media or listed in the Direct Thermal Media Sensitivity  Settings table on page 1 20        Getting Started 1    To set the media sensitivity number with PrintSet    1  Start PrintSet on your PC   2  Click the Paper Type button     3  In the Print Quality Setup dialog box  enter your three digit number in the Media  Sensitivity Number field     r Print Quality Setup    If known  enter the data     Media Sensitivity Number           470   Print Darkness    E M Hw   Lighter    Darker  4  Click OK     5  Download your change to the printer by pressing the button to send command  updates to the attached printer     1 19    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual      l    Setting the MSN for Other Media and Ribbon    If you are not using Intermec media and ribbon  or you misplaced your packaging with  the three digit sensitivity number label on it  you can set the approximate sensitivity  rating  The first column of the Direct T
57. ecifications  A 3  format  copying to another printer  See selective transfer  positioning with DIP switches  6 13  format file  definition  G 4  forms adjust  positioning the label format  6 13  setting from DIP switches  6 13  front panel  LEDs  1 5  understanding  1 5    G    graphic  definition  G 4   graphics  copying to another printer  See selective transfer  specifications  A 3    H    hardware configuration test label  printing  1 16  hardware protocol  C 6  HIBC  definition  G 4    host requirements  communications  C 8  human readable  definition  G 4    IBM translation  character table  B 4  image bands   definition  G 4   description  5 14   function  5 14   optimizing with print speed  5 15  imaging  definition  G 5  increasing printer throughput  5 14  increment decrement field  definition  G 5  index  definition  G 5  indicator LEDs  front panel  1 5  inspecting the printer  3 3  interfaces   coax  A 7   communications  A 7  C 9   EasyLAN 10i  A 7   RS 232  C 9   RS 422  C 9   RS 485  C 9   twinax  A 7  Interleaved 2 of 5  A 8  Intermec Standard protocol  C 3  international character sets  B 3  interpretive field  definition  G 5  ips  definition  G 5  ISO  definition  G 5    K  Kanji Katakana option  A 8  L    label  definition  G 5  detecting the start  5 10  gap sensor  adjusting  5 10  mark sensor  adjusting  5 11  printing a test  2 10  rest point  adjusting  6 10  sensors  cleaning  3 12  label format  definition  G 5  position  adjusting with TOF switch
58. een the upper and lower media  guides and out the front of the printer        Getting Started 1    Loading Roll Media for Printing    10     11     12   13     14     La        Head lift  lever    Upper  media guide                   Supply roll  retainer    Media  support             Edge 44XXU027 eps    guide media guide    Release the lower media guide and adjust the edge guide  by loosening it and  sliding it  to position the media firmly against the inside wall of the printer     Adjust the label gap sensor position if necessary  For help  see    Adjusting the Label  Gap Sensor    in Chapter 5     If you are using thermal transfer media  you need to load ribbon  Follow the  instructions for    Loading Thermal Transfer Ribbon    later in this chapter before you  finish performing this procedure     Lower the printhead by rotating the head lift lever counterclockwise until it locks     If you are loading continuous media or mark label stock  use PrintSet  your third   party software or the printer command set to tell the printer what kind of media you  are using     Press the Feed Pause button to advance several inches of media through the printer  and out the label opening in the front cover  The yellow Empty Pause LED goes  out     Note  If the yellow Empty Pause LED does not go out  reload the media and try again     ej Note  In the future  you may want to refer to label located on the inside of the media  cover with directions for loading media it when loading media   
59. emove the media cover          Disengage the printhead by rotating the head lift lever clockwise until the printhead  releases  This raises the printhead so that you can clean it     Remove the media and ribbon   Open pouch and remove cleaning card     Insert cleaning card into the printer following the media path     N Su  ce    Engage the printhead by rotating the head lift lever counterclockwise until it locks  in place     3 5    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    3 6    10   11     Use one hand to hold the printer and use the other hand to pull the cleaning card  forward until you have pulled the entire card through the media path     Repeat Steps 6 through 8   Dispose of the cleaning card properly     If you are finished cleaning  replace the media cover     Head lift  lever    Upper  media guide              Cleaning  card    Label    gap  sensor              Edge Lower 44XXU030 eps  guide media guide    To clean the printhead using a cotton swab and isopropyl alcohol    Turn off the printer and remove the power cord   Remove the media cover     Disengage the printhead by rotating the head lift lever clockwise until the printhead  releases  This raises the printhead so that you can clean it     Remove the media and ribbon if necessary     Use a cotton swab moistened with alcohol to remove any dirt  adhesive  or debris  from the print surface on the bottom of the printhead     Wait 5 to 10 seconds for the print surface to dry  Replace the medi
60. er  presents each label for removal  Use this command in conjunction with self strip  applications  The label rest point adjust range is from  30 5 mil increments  farthest  back  to  30 5 mil increments  farthest forward   Use a negative number if you want  the printer to retract the label a number of dot increments after it prints the label  Use a  positive number if you want the printer to feed the label a number of dot increments  after it prints the label     There are three ways to adjust the label rest point     e You can use the Test and Service DIP switch bank  Follow the procedure below to  use the DIP switch settings to adjust the label rest point     e You can set it by using the PrintSet application software  See the Paper Handling  portion of PrintSet for more information     e You can use the IPL command  See the JPL Programming Reference Manual  Part  No  066396  for more information     Using Test and Service Mode       To adjust the label rest point    1  Turn off the printer   2  Press and hold the Feed Pause button while turning on the printer     The printer prints out a hardware configuration label and then enters Data Line  Print mode     3  In the top bank of the Test and Service mode DIP switches  turn off switch 1 and  turn on switches 2 and 3     To adjust the label rest point forward  feed more label   turn off DIP  switch 4     To adjust the label rest point backward  retract label   turn on DIP switch 4                                            
61. erous fields with different rotations   graphics  or combinations of these formatting options may require a higher number of  image bands     To set the number of image bands  use PrintSet or the IPL command  For help  see the  PrintSet online help or the JPL Programming Reference Manual        Optimizing Printer Performance b     Optimizing Print Speed and Image Band Setting  The maximum number of image bands available for use is 20 bands  The minimum  number of image bands available is 2     To optimize the number of image bands for your print speed    1  Set the image band setting at the lowest number  2    2  Print a label at the desired speed     If the label prints  the image band setting is optimal  You do not need to perform  any more adjustments     If the number of image bands is too low  the printer aborts the label before printing  is completed and attempts to reprint the label at the slowest speed  2 ips  with the  highest number of image bands  20   You need to continue with Step 3     3  Return to the original print speed and increase the original number of image bands  one at a time     Continue to increase the number of image bands until the printer prints a label  correctly     If the printer still aborts and reprints at the highest image band setting  you may be  trying to optimize at a print speed that is too high for the label format  Try optimizing  the number of image bands at a lower print speed or add an expansion DRAM SIMM     To print very complex l
62. ers to a personal computer or other computer that communicates with the  printer     Conventions  The following conventions are used throughout this manual for operating procedures  and descriptions of the printer     e  Feed Pause refers to the Feed Pause button on the printer front panel     e Downloaded commands appear in the order that you enter them into the printer  with the following conventions     Convention Description         Angle brackets     gt  enclose mnemonic representations of ASCII control  characters  For example   lt ETX gt  represents the ASCII    End of Text    control  character     data Italic text represents variable data  which you must replace with a real value  For  example  n signifies a variable for which you must designate a constant value      data  Italic text within brackets represents optional data     Ctrl Bold text represents a key on your keypad  For example  Ctrl represents the Ctrl  key     Ctrl Z When two keys are joined with a dash  press them simultaneously  For example   if you see the command Ctrl Z  press the two keys at the same time        E3 F3 Type all characters that appear in the Courier font by pressing an individual key  on the keypad     Other Intermec Manuals    You may need additional information when working with the 4420 or 4440 in a data  collection system  Please visit our Web site at www intermec com to download many of  our current manuals in PDF format  To order printed versions of the Intermec manuals   contact
63. es  blood banks  and air parcel express applications     Code 20f5 Code 2 of 5 is a straightforward numeric symbology developed in the late  1960s  It has been used for warehouse sorting systems  photofinishing envelope  identification  and for tracking sequentially numbered airline tickets  All information is  contained in the width of the bars  the spaces do not contain information     Code 11 Code 11 was developed in early 1977 to satisfy requirements for a very high  density  discrete numeric bar code  The most extensive application of Code 11 has been  for labeling telecommunications equipment     Code 39 Code 39 is the first alphanumeric symbology ever developed and is the  standard non retail bar code  It is a discrete  self checking symbology of variable length  and is used mostly by the automobile and medical industries     Code 93 Introduced in 1983  Code 93 was specially designed to complement Code 39   With the correct reading equipment  the two alphanumeric codes may be interchanged  throughout a system without making any changes to software     Code 128 Code 128 was introduced in 1981 as a very high density  alphanumeric  symbology  It is a variable length  continuous code that employs multiple element  widths     EAN The European Article Numbering system  abbreviated as EAN  is a numeric  superset of UPC  EAN has both a version that uses 8 digits and a version that uses 13  digits  The version with 13 digits encodes the same number of bars as 12 digit UPC  Vers
64. f 5  A 8   Code 39  A 8   Code 49  A 9   Code 93  A 8   Data Matrix  A 10   EAN  A 8   Interleaved 2 of 5  A 8   Maxicode  A 10   MicroPDF417  A 9   PDF417  A 9   POSTNET  A 9   QR Code  A 10   UPC  A 9  symbology  definition  G 8    T    tear bar  cleaning  3 8   terms  manual  xii   Test and Service mode  changing configuration commands from  6 8  Data Line Print  6 5  DIP switch settings  6 4  entering  6 3  exiting  6 3  memory reset  6 7  printing test labels  6 5  selective transfer  6 6  setting Emulation mode  6 12  using forms adjust  6 13  X forms adjust  6 14  Y forms adjust  6 15    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    test labels  printing  6 5  printing a hardware  2 10  thermal transfer ribbon  loading  1 13  thermal transfer  definition  G 8  third party software  using to communicate with the printer   2 9  throughput  increasing  5 14  TOF switch  location  5 7  tools for cleaning the printer  3 4  top of form position  fine tuning  5 7  top of form  definition  G 9  troubleshooting  4 3  checklist  4 3  communication problems  4 7  data loss  4 8  print quality problems  4 5  printer operation problems  4 3  using LEDs  1 6  twinax interface option  A 7    U    UDC  definition  See graphic  definition  UDF  definition  See soft font  definition  understanding the front panel  1 5  UPC  A 9  definition  G 9  uploading  definition  2 9  user defined protocol  C 6  using the Feed Pause button  1 6    V   variable data field  definition
65. fanfold media and turn the supply  roll retainer clockwise until it locks firmly in place  This action secures the media  against the inside wall of the printer     10  Rotate the head lift lever counterclockwise until it locks to engage the printhead   11  Replace the media cover     12  Press the Feed Pause button to advance one label through the printer  The yellow  Empty Pause LED goes out     Note  If the yellow Empty Pause LED does not go out  reload the media and try again     Note  In the future  you may want to refer to label located on the inside of the media  cover with directions for loading media it when loading media     Loading Thermal Transfer Ribbon    If you plan to print in thermal transfer mode  you must install a thermal transfer ribbon   TTR  on the ribbon supply hub after you install the thermal transfer media  You also  must use thermal transfer media and change the media type setting  For help loading the  media  see    Loading Media Into the Printer    earlier in this chapter  To change the  media type setting  see    Configuring the Serial Port for Communications    in Chapter 2     Note  Save the packaging that your ribbon came in  Attached to the ribbon packaging is  a small label with a three digit sensitivity number printed on it  You need this  information to set the correct media sensitivity number  For help  see    Setting the  Media Sensitivity Number    later in this chapter     The core of your thermal transfer ribbon is either made of car
66. he format is printing toward the back part of the label     Label direction from printer              C  C                       epoo WA    epoo WA    epoo we   epoo we                                                                      44XXU057 eps    1  Remove the media cover     Note  Do not raise the printhead while adjusting the TOF position     EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    5 10    Press on the front part of the TOF switch  Each time you press the TOF switch  you  move the label format forward 0 127 mm  0 005 inch      position on the label  q Label direction from printer                                                                                                                                                         gt   2   gt  2   gt   2   gt       3  oS oS oS      Se    33    33    33  ls EE     0 2              mc     ee SESS ee    2 82    ee      Ss FF    22 2323   5 e                               3     3     3     3      m  o  m        o      R    o      e  0   Jg J N J N JN J                                                              gt   R  x  x  c  e  Q  o  o   o  o    Adjusting the Label Gap Sensor    If you experience problems such as the printer skipping labels or the printer stopping  and the yellow LED flashing  you may need to adjust the label gap sensor  You are  most likely to experience any of these problems if you are using very narrow label stock  and the label gap sensor is not in the correct position  You ca
67. he printer     2  Set the DIP switches to reset a portion or all of the memory by using the Test and  Service Mode DIP Switch Settings table on page 6 4     3  Press and hold the Feed Pause button while turning on the printer  The printer  prints out a hardware configuration test label     4  Hold the Feed Pause button down for 1 second  The printer resets a portion or all of  its memory     5  To exit Test and Service mode  turn off the printer     6  Reset the DIP switches to their original setting and then turn on the printer     Note  You can also use the Test and Service command  D  to reset all printer RAM     6 7    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Setting Configuration Commands in Test and Service Mode    Test and Service mode also provides you with an alternative way to change  configuration commands besides sending configuration commands down from the host     You can change the following configuration commands by setting the Test and Service  mode DIP switches     e Label rest point   e Emulation mode   e X forms adjust   e Y forms adjust   The following table provides you with the Test and Service mode DIP switch settings    for changing the configuration commands     Configuration DIP Switch Settings                                                                                                 Top Bank Bottom Bank  O   OFF OFF    p x   JA   n   y  on DEA DA  712121111121 ada 71  ON t 2 3 4 5 6 7 8 4 2 3 4 5 6 7 8  Label Rest Point O 
68. hermal and Thermal Transfer Media Sensitivity  Settings tables list the approximate sensitivity settings  To achieve acceptable print  quality  enter the three digit media sensitivity number  for example  800      If you are unsure of how to set the media sensitivity rating  start with the highest  setting  which provides the lowest energy  800 for thermal transfer and 700 for direct  thermal   and work your way down until you achieve the best print quality     Note  Use the maximum recommended print speed only as a guideline  Optimize your  individual print speed based on your media and the format that you want to print  If you  exceed the maximum recommended print speed  you may notice reduced print quality     Direct Thermal Media Sensitivity Settings    Maximum   Approximate Sensitivity Sensitivity Recommended  Ratings Setting Direct Thermal Media Print Speed  700 Series High Sensitivity 720 Duratherm Lightning Plus 2 8  400 Series Medium Sensitivity 480 Duratherm Lightning IR Tag 5   470 Duratherm Lightning 1 5   460 European IR 5   450 Duratherm IR Lightning 1 5   440 European Thermal 5   420 Duratherm Lightning 2 5  100 Series Low Sensitivity 180 Duratherm II 1 3   170 European Tag 3   160 Duratherm II Tag 3   140 European Top 3   130 Duratherm II 2 3    1 20    Getting Started 1    Thermal Transfer Media and Ribbon Sensitivity Settings    Approximate Sensitivity  Ratings    800 Series High Sensitivity   Paper     600 Series Medium Sensitivity   Plastic     500 Series 
69. hermal media may have an X origin position which  is slightly different than the same image printed on thermal transfer media  Always use  X forms adjust and Y forms adjust with the same media type that you plan to use for  printing labels     The default X origin is 0 10 inch  20 dot increments  from the leading edge of the label   You can move the X origin forward or backward 30 increments  where each increment  is 5 mil    The default Y origin is 0 00 inch from the edge of the label  You can move the Y origin  down 30 increments  where each increment is 5 mil     X Forms Adjust   Use the X forms adjust to control the position of the label format along the length of the  label  When you move the X origin forward  the printer moves the format away from  the leading edge of the label  When you move the X origin backward  the printer moves  the format closer to the leading edge of the label  It is easier to use the TOF switch to  move the origin forward or backward  but the printer will reset itself to the default  position if you lift the printhead or cycle printer power     To set the X forms adjust    1  Turn off the printer   2  Press and hold the Feed Pause button while turning on the printer     The printer prints out a hardware configuration label and then enters Data Line  Print mode     3  In the top bank of the Test and Service mode DIP switches  turn on switches 1  2  3   and 4     To move the X origin forward  turn off switch 5     To move the X origin backward  tu
70. his case includes Intermec products that support RS 422  Non   Intermec controllers may have different pin assignments     C 13       G   I   ossa  ry       Glossary G    backing    Silicon release liner on media to which labels are attached until ready for use     batch takeup    A device that rewinds media  useful for printing batches of labels     BEL    A command character that instructs the printer to return an error status code     character sets  The letters  numerals  and symbols that support particular languages  such as French  or  U S  ASCII  or automatic identification technology  such as Code 39 or Codabar      cloning  A procedure that copies the RAM contents  configuration  formats  fonts  pages  and  graphics  from the memory of one printer to the memory of another     data file  The collection of data and printer commands that  when sent to the printer  is merged  with a format file to print a label     Data Line Print mode  A mode of operation in which the printer prints each command  accompanied by its  ASCII code in hexadecimal format  that it receives from the host     density  The number of data characters that can be represented in a linear unit of measure  Often  expressed in characters per inch     direct thermal  A method of thermal printing in which images are printed when heat from the thermal  printhead produces a black mark on the media     drag  A method of bar code printing in which all the bars are printed at once  in parallel  The  bar code a
71. ibbon and media products  This table lists the default media sensitivity numbers     Media Type Default  Direct thermal media   2 to 5 ips  470  Direct thermal media  6 to 8 ips  720    Thermal transfer media  2 to 10 ips  567    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    1 18    Use the PrintSet software  your third party software  or the Intermec Printer Language   IPL  command set to change the media sensitivity number  If you do not know the  sensitivity numbers for your media or ribbon  use the PrintSet Print Quality Assistant to  help you choose the correct media sensitivity number  If you want to see the current  sensitivity setting of your printer  print out a software configuration label     To print a software configuration label    1  Turn off the printer     2  Press and hold the Feed Pause button while turning the printer on  The printer  prints out a hardware configuration label     3  Set the DIP switches to print out the software test label   Top Bank Turn off switches 1 through 6 and 8  Turn on switch 7   Bottom Bank Turn off switches 1 through 8     4  Hold the Feed Pause button down for 1 second  The printer prints out the software  configuration label     5  Return the DIP switches to their original settings     6  Turn the printer off and then on again     Setting the MSN for Intermec Media and Ribbon    The sensitivity number on each roll of thermal transfer media or ribbon has an asterisk      in place of one of the digits  To optimiz
72. ined Protocol C 6  Host Requirements C 8  Communications Boundaries C 8    Communications Interfaces C 9  RS 232 Serial Interface C 9    RS 422 Serial Interface C 9  RS 485 Serial Interface C 9    Printer Serial Port C 11    Glossary    Index       viii    Before You Begin       Before You Begin    This section introduces you to standard warranty provisions  safety precautions   warnings and cautions  document formatting conventions  and sources of additional  product information  A documentation roadmap is also provided to guide you in finding  information in this manual     Warranty Information    To receive a copy of the standard warranty provision for this product  contact your local  Intermec support services organization  In the U S A call 1 800 755 5505  and in  Canada call 1 800 668 7043  If you live outside of the U S A or Canada  you can find  your local Intermec support services organization on the Intermec Web site at  www intermec com     Safety Summary    Your safety is extremely important  Read and follow all warnings and cautions in this  book before handling and operating Intermec equipment  You can be seriously injured   and equipment and data can be damaged if you do not follow the safety warnings and  cautions     Do not repair or adjust alone Do not repair or adjust energized equipment alone  under any circumstances  Someone capable of providing first aid must always be  present for your safety     First aid Always obtain first aid or medical attention im
73. intSet software   2  Using third party software     3  Using Intermec Printer Language  IPL  commands     Using the PrintSet Software    You can install the PrintSet application software from the Printer Companion CD that  shipped with the printer  Use PrintSet to easily configure your printer from your PC   You can also use PrintSet to    e download graphics and fonts  including TrueType    e print test labels   e modify and download configuration files     Refer to the online help for information on using PrintSet     Using Third Party Software    You can use third party software to set many of the printer parameters  You can  configure the parameters that your software does not set by using the printer command  set or the configuration DIP switches     Use your third party software to create label formats and convert graphics into a user   defined character  UDC  format that the printer can interpret  Refer to your third party  documentation and the JPL Programming Reference Manual for more information     Using Intermec Printer Language  IPL  Commands    You can create labels by downloading formats  designs  and data with IPL commands   You can use the IPL commands to perform any function or activate any feature of the  printer except for those features or functions that you set with the DIP switches     For help using IPL commands  see the JPL Programming Reference Manual  Part No   066396      EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Using PrintSet 
74. ion A  but the 13th digit is encoded into a parity pattern at the left of the center  guard bar     Interleaved 2 of 5 Interleaved 2 of 5 is a high density  self checking  continuous  numeric symbology  which has mainly been used in the distribution industry   Interleaved 2 of 5 actually encodes two digits  one in the bars and one in the spaces        Specifications A    POSTNET The Postal Numeric Encoding Technique  POSTNET  uses binary digits   represented as full bars and half bars  to provide a numeric bar code symbology that is  easily read and decoded by optical reading systems  POSTNET provides both error  detection and correction capabilities     UPC Universal Product Code  UPC  is a subset of EAN  It is a fixed length  numeric   continuous symbology employing four element widths  Two common types of UPC are  Version A  which encodes 12 digits  and Version E  which encodes 6 digits  UPC has  been used in the supermarket industry since 1973  UPC supplemental code is intended  for only periodical issue numbers     2D Symbologies    2D symbologies provide a more efficient way of encoding data than standard bar code  symbologies  2D symbologies use two dimensions to hold data instead of one  allowing  much more information to be stored in a smaller amount of space  The printer can print  both stacked and matrix 2D symbologies     2D Stacked Symbologies   2D stacked symbologies consist of short linear segments stacked on top of each other   In addition to being able to con
75. ions    in  Chapter 2     Note  You should find a small label with a three digit sensitivity number printed on it  attached to the roll of media or a 15 digit number stamped on the side of the media roll   Save this information  You will need it to set the correct media sensitivity number  For  help  see    Setting the Media Sensitivity Number    later in this chapter     Loading Roll Media  1  Raise the printhead by rotating the head lift lever clockwise until the printhead  disengages     2  Turn the supply roll retainer counterclockwise to release it and then slide it to the  outer end of the supply roll post  Turn it clockwise to lock it in place     Note  If you are replacing the empty media roll with a new roll of the same width   you do not need to adjust the edge guide or the supply roll retainer   Place the media roll on the supply roll post and position it firmly against the printer     4  Insert the media support between the roll of media and the supply roll retainer  before securing it     5  Turn the supply roll retainer counterclockwise and slide it lightly up against the  media support  Turn the supply roll retainer clockwise to secure     6  Loosen the edge guide and slide it all the way to the outer edge of the lower media  guide  Tighten it in place     7  Pull down on the lower media guide to allow easy access to the media path     8  Unroll several inches of media and insert it between the media guide plates as  shown above  Make sure the label passes betw
76. is up     Sensor type set incorrectly     You have incorrectly loaded the  media     Printer is out of media     One of the sensors is incorrectly  located     Media type is set incorrectly     You have incorrectly loaded the  media     Media fault     You have configured the printer for  self strip media     Solution    Use PrintSet to check the configuration settings  If the  settings are incorrect  use PrintSet to change the  settings     Clear any extraneous material from the paper path and  clean it thoroughly  Refer to Chapter 3     Maintaining  the Printer        Use PrintSet to change the image bands or print speed  settings     Use PrintSet to change the image bands or print speed  settings     Leave printer alone until it has time to cool down  It  will resume printing on its own     Make sure the printhead is down  The head lift lever  should be almost straight up and down  in the 1 o   clock  position   Press the Feed Pause button to resume  printing     Configure the printer for the correct sensor  either label  gap or label mark sensor  Use PrintSet to configure the  correct sensor     Try reloading the media  For help  see    Loading Media  Into the Printer    in Chapter 1     Load new media  For help  see    Loading Media Into  the Printer    in Chapter 1     Adjust the label gap sensor or the label mark sensor to  the correct location for the label stock you are using   For help  see    Adjusting the Label Gap Sensor    or     Adjusting the Label Mark Sensor 
77. lowing procedure     Use PrintSet to select either 100 dpi  10 mil  or 66 dpi  15 mil  mode  For help  see  the PrintSet online help     Use the IPL command set to select Emulation mode  For help  see the JPL  Programming Reference Manual     To set the printer to Emulation mode using DIP switches    1     Upload label formats  fonts  and graphics from the 8636 or 8646 printer to the host  computer     Turn off the printer     Disconnect the 86XX printer and install the 4420 or 4440 printer  See Chapter 2 for  information on installing the 4420 or 4440 printer     Press and hold the Feed Pause button while turning on the printer  The printer  prints out a hardware configuration label     In the top bank of the Test and Service mode DIP switches  turn on switches 1 and  3 and turn off switch 2     Use the table below to help you choose the appropriate DIP switch settings     Setting Description   86XX 10 mil The printer emulates an 8636 or 8646 printer printing multiples of  10 mil  0 01 inch  drag and picket bar codes    86XX 15 mil The printer emulates an 8636 or 8646 printer printing multiples of  10 mil  0 01 inch  drag and picket bar codes    Advanced 5 mil The printer uses the 4420 command set and prints in multiples of 5    4420 default  mil  0 005 inch  drag and picket bar codes    Advanced 2 5 mil The printer uses the 4440 command set and prints in multiples of    4440 default  2 5 mil  0 0025 inch  drag and picket bar codes     e To enable 10 mil emulation  turn on D
78. mal operating state of the printer     Ready Busy line  Pin 11 20 of the rear panel connector  Indicates whether the printer is ready or not  ready  busy      RS 232  Widely recognized protocol standard for serial binary data interchange  The standard  covers the physical  electrical  and functional characteristics of the interface     RS 422  Standard for the voltage and impedance levels for serial data transmission on balanced  lines  Similar to RS 232  but handles larger distances and faster communication     RS 485   Standard for allowing multiple devices to share a common set of serial data  communication lines  The signaling is very similar to RS 422  The maximum number of  devices allowed is 32     G 7    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    scan  To read a bar code with a device known as a scanner that converts optical information  into electrical signals     scannable  A symbol that can be successfully scanned and correctly decoded     selective transfer  A procedure that copies selected formats  fonts  graphics  or pages stored in the  memory of one printer to the memory of another     self strip  An optional factory installed device for the printer that presents each label after it is  printed  with the backing removed so it may be applied immediately     sensitivity  The responsiveness of thermal media  or of thermal transfer ribbon  to heat  it is  determined by the time required for a unit measure of heat to affect the media or ribbon   
79. mediately after an injury   Never neglect an injury  no matter how slight it seems     Resuscitation Begin resuscitation immediately if someone is injured and stops  breathing  Any delay could result in death  To work on or near high voltage  you should  be familiar with approved industrial first aid methods     Energized equipment Never work on energized equipment unless authorized by a  responsible authority  Energized electrical equipment is dangerous  Electrical shock  from energized equipment can cause death  If you must perform authorized emergency  work on energized equipment  be sure that you comply strictly with approved safety  regulations     EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    WARNING    CAUTION    Warnings  Cautions  and Notes    The warnings  cautions  and notes in this manual use the following format     Warning   A warning alerts you of an operating procedure  practice  condition  or statement  that must be strictly observed to avoid death or serious injury to the persons working  on the equipment     Avertissement   Un avertissement vous avertit d   une proc  dure de fonctionnement  d   une m  thode   d un   tat ou d   un rapport qui doit   tre strictement respect   pour   viter l occurrence  de mort ou de blessures graves aux personnes manupulant l     quipement     Caution      caution alerts you to an operating procedure  practice  condition  or statement that  must be strictly observed to prevent equipment damage or destruction  
80. n adjust the label gap  sensor from 0 to 1 0 inch from the inner edge of the printer     Note  Intermec sets the label gap sensor to 0 5 inch from the inner edge of the printer at  the factory  You should be able to leave it in this position for most labels wider than 1 0  inch     To adjust the label gap sensor    1   2     Remove the media cover     Turn the label gap sensor knob approximately 1 2 turn counterclockwise to free the  sensor for adjustment     Slide the label gap sensor knob to the position where the label gap sensor is  optimized for the label stock     Here are some guidelines for you to follow     e Ifthe labels are less than 1 0 inch wide  position the label gap sensor in the  middle of the label     e Ifthe labels are greater than 1 0 inch wide  position the label gap sensor over  the straight edge of the label  not over the label radius         Optimizing Printer Performance b     Adjusting the Label Gap Sensor        Label  radius  Label  gap  sensor                         Label gap  sensor knob          Lower 44XXU050 eps  media  guide    4  Turn the label gap sensor knob clockwise to secure it in the new position     Try printing a label to see if the printer is detecting the start of the label   top of form      6  If the printer is still not detecting the top of form  slide the label gap sensor a little  further toward the outer edge of the lower media guide     7  Replace the media cover     Adjusting the Label Mark Sensor    The label mark sensor
81. n print quality   e Adjusting the print darkness   e  Fine tuning the top of form position   e Adjusting the label gap sensor   e Adjusting the label mark sensor   e Using the printer memory efficiently    e Increasing throughput    Correcting Uneven Print Quality    You may experience problems in print quality  ribbon wrinkling or light print on one  side of the label  if the printhead is not making even contact with the label stock  This  condition can happen with any size label stock  but is most common when using narrow  label stock     To achieve the best print quality  adjust the bias adjust screw each time you use media    of a different width     ej Note  You must properly adjust the bias adjust screw to prevent premature printhead  failure and excessive platen wear     EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    5 4    To adjust the bias adjust screw    Remove the media cover and locate the bias adjust screw         Bias adjust  screw       44XXU043 eps    2  To compensate for uneven print quality  use a straight slot screwdriver to turn the    bias adjust screw as shown     Adjusting the bias adjust causes the printhead to rest evenly on the drive roller and  results in even print quality              If printing   s light on If printing is light on the       the right side of label     gui si 2 9 left side of label  turn the  turn the bias adjust screw          bias adjust screw clockwise   counterclockwise                       pA                
82. nd release the Feed Pause button  Press  and release the button again to resume  printing        Cancel the current print Press and hold the Feed Pause button until the  job  printer stops printing   Turned on for the   Print the hardware Press and hold the Feed Pause button  See  first time configuration test label     Printing the Hardware Configuration Test    Label    later in this chapter        Getting Started 1    Preparing the Printer for Installation    Before connecting the printer to your data collection system  you need to    1  connect the printer to a power source   2  open the printer    3  load media    4  load ribbon    5     print a hardware configuration test label     These steps are described in the next sections     Connecting the Printer to a Power Source    The back of the printer contains the AC power cord receptacle  the serial  communications port  the parallel communications port  the accessory port  the  darkness adjust  the On Off switch  and two banks of DIP switches     To connect the printer to a power source    1  Turn off the printer     2  Make sure the DIP switches on the back of the printer are set to their factory default  settings     Top Bank Turn on switch 1  Turn off switches 2 through 8   Bottom Bank Turn off switches 1 through 8     1 7    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Connecting the Printer to a Power Source                         44XXU005 eps    Plug the AC power cord into the receptacle at the re
83. ng the thermal transfer ribbon roll in the future  use the empty  ribbon supply core as the new rewinder core     Printing the Hardware Configuration Test Label    You can print the hardware configuration test label to test the printer and make sure it is  operating correctly  The hardware configuration test label lists the printer   s  configuration and provides information on the status of the printer hardware  Use this  label for reference when connecting the printer to your system     To print the hardware configuration test label    1  Turn off the printer     2  Press and hold the Feed Pause button while you turn the printer on  The Alert and  Empty Pause LEDs blink during the printer self test     3  Release the Feed Pause button when the media starts moving  The printer feeds out  one or two blank labels and then prints the hardware configuration test label     4  Turn the printer power off and then on again                           4440 Hardware Configuration  Memory Installed  Flash Storage   128 kilobytes  Image RAM   805 kilobytes  Flash SIMM   OKB  Mileage  Inches Processed   2664  Inches Burned   2376  Labels Cut  0  Printhead  Width   1792  Dot Size  2 5  Burn Pot Setting   128  Hardware Options  VO Option   none  Internal Option   none  External Option   none  Program   067197  Version  0 8                                                    44XXU 010    Note  The hardware configuration label defines the above parameters  Individual values  vary between printe
84. ns for special usage     human readable  A character  number  or symbol printed in a font that a human can read  as opposed to  bar code symbology  which only a machine can read     image bands   A portion of an image in the shape of a strip of the image  A certain number of image  bands are stored in memory before printing begins  This method allows printing and  imaging to take place simultaneously        Glossary G  imaging    The process of generating a picture of the label in printer memory     increment decrement field   Bar code or text fields the printer automatically changes from one label to the next  For  example  a batch of labels with serial number text or bar code fields  that change from  001  to 002  to 003  and so on     index  To move from the start of the label to the start of print  With continuous media  to  advance the media over the    label gap  to the    edge    of the next label     interpretive field  A text field that describes the data in the associated bar code field     ips  Inches per second  A measurement of print speed that measures the number of inches of  media that is printed each second     ISO    International Organization for Standardization  An internationally accepted 7 bit  character code   The U S  version is ASCH      label    The part of the media on which data is printed     label format  The design of a bar code label  the arrangement of the text  lines  and bar codes on a  label     label gap    The space between labels on die 
85. nt bitmap fonts  including OCR A and B  and three outline fonts  available on the printers  You can use font ID 3 through 6 and 8 through 19 to  download user defined fonts     Maximum UDF 102 mm square  4 in  square     Maximum UDC 102 mm square  4 in  square     A 3    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Number    va uw    za m  m    A 4                                                                   Media Specifications  2      B CJ i       D  EM C         C  E              El     E MI    HF          44XXU067 eps  Description Minimum  Label width 13 mm  0 65 in   Backing width  or tag width  19 mm  0 75 in     Gap between labels   Label length   self strip media  Label length   butt cut media   Media thickness  including backing   Reflective sensor mark length  Notch diameter   Notch height  depth     Roll diameter    2 54 mm  0 10 in   25 4 mm  1 0 in   12 7 mm  0 5 in   0 15 mm  0 0059 in   2 54 mm  0 10 in   3 18 mm  0 125 in   6 4 mm  0 25 in     Maximum   111 8 mm  4 4 in   114 3 mm  4 5 in   25 4 mm  1 0 in   609 6 mm  24 in   609 6 mm  24 in   0 30 mm  0 012 in   12 7 mm  0 5 in   N A   N A   213 mm  8 38 in        Specifications A    Memory   Base Optional   1MB of DRAM 8 or 16 MB DRAM SIMM modules   128K of flash 8 to 16 MB Kanji Katakana flash SIMM module   Printhead   Printed dot size 4420 0 127 mm  0 00492 in square   4440 0 065 mm  0 00246 in square    Width 112 mm maximum  4 4 in    Resolution 4420 8 dots per mm  203 dots per in   
86. nter to any of  these systems     This illustration shows you where to connect your system to the printer  You can use  any of these three ports on the rear of the printer     e Serial communications port  e Parallel port  e Optional I O board port  if you have an interface card installed     Optional I O  board port          Serial communications    Lae port    Parallel port    44XXU012 eps             EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    PC        4       24       ae UNS    Printer       44XXU013 eps    Connecting the Printer to a PC    You can connect the printer to either a serial  COM  port or a parallel port on your PC   You must provide the correct cables for connecting the printer  Contact your Intermec  representative for ordering assistance if you do not have the appropriate cables     Connecting the Printer to a PC Serial Port   To connect the 4420 or 4440 to your PC serial port  you need a shielded EIA  RS 232  RS 422  or RS 485 electrical interface with a 25 pin D style subminiature  connector  You can purchase the Intermec serial 9F 25M null modem cable  Part No   048693  or purchase a compatible cable from your local computer store     Currently  Intermec does not offer a cable for the RS 422 interface  However  you will  find a schematic in Appendix C that you can use to purchase or make your own cable   Also see Appendix C for the RS 232  RS 422  and RS 485 serial port assignments     To connect the printer to a PC serial port    1  T
87. o an IBM twinax cable system with a twinax  interface  The printer will emulate an IBM 5256 Model 1 printer and can operate with  an IBM System 34  System 36  System 38  or AS 400 host computer     Finishers    Cutter    The cutter option lets you cut continuous media into individual labels ready for use   You can also order two different trays that will catch the labels as they are cut     Self Strip Full Roll Batch Takeup    The self strip option allows labels to be peeled from the liner as they print and  presented for immediate application to a surface  such as a shipping box   The batch  takeup enables you to run the printer in batch mode and is capable of taking up a full  roll of media  This option is factory installed only     A 7    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Kanji Katakana    This option allows the printer to print Japanese characters in two Kanji fonts and three  Katakana fonts  This option also provides increased storage capacity     Memory Expansion    You can install a flash SIMM module into the SIMM socket on the main PCB to hold  more formats  fonts  or bitmap graphics  You can also install a DRAM SIMM to  increase the image buffering capabilities of the printer  You can purchase either module  in 8 or 16 MB sizes only     Bar Code Symbologies Supported    A 8    The 4420 and 4440 printers support these bar code symbologies     Codabar Originally developed in 1972  Codabar is a numeric symbology most  commonly used in librari
88. o increase the available memory  you can do one of the  following     e Increase the amount of available memory by using the Memory Reset portion of the  Test and Service menu  See  Using Memory Reset  in Chapter 6 for more  information     e Delete any unneeded user defined fonts  graphics  pages  or formats  For help  see  the PrintSet software or the  PL Programming Reference Manual     e Purchase additional memory  Contact your local Intermec representative for  information on purchasing additional memory for the printer     9 13    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    9 14    Increasing Throughput    To print labels as quickly as possible  you must adjust the print speed in conjunction  with the number of image bands  one image band equals 1 inch of label   The print  speed and image band settings determine the rate at which the printer processes the  images of the labels  This rate in turn affects the throughput of the entire printing  process     The printer begins imaging the label as soon as it receives the command to select a  format  Since the printer starts imaging the label so early  the chance that the imaging  process will be unable to keep up with the print speed decreases and throughput  improves  However  if the number of image bands is too low  the imaging process is  unable to keep up with the print speed  In this case  the printer stops printing and starts  again at the lowest print speed with the maximum number of image bands  If
89. oPDF417 is a 2D symbology  derived from PDF 417  You use  MicroPDF417 for applications needing improved area efficiency but without the  requirement for PDF417   s maximum data capacity  MicroPDF417 replaces PDF417   s  17 module wide start stop patterns and left right row indicators with a unique set of 10   module wide Row Address Patterns  which were designed both to reduce overall  symbol width and to enable linear scanning at row heights as low as 2X     A 9    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    A 10    2D Matrix Symbologies   2D matrix symbologies  such as Maxicode  use both the horizontal and vertical axes to  encode data even more efficiently than stacked symbologies  2D matrix codes are  created as a matrix of square elements  with each element being either white or black to  encode data in a binary code  Extensive error detection and correction codes are  appended to 2D matrix symbologies  often automatically     2D matrix symbologies generally cannot be read with a laser scanner  Instead  they are  read by a digital imager that captures the entire symbol at once instead of scanning each  component individually  Since the components of 2D matrix symbologies are decoded  after the image is captured  they permit very fast data collection     Data Matrix Data Matrix is a 2D matrix symbology which is made up of square  modules arranged within a perimeter finder pattern  The finder pattern is a perimeter to  the data region and is one module wi
90. ollowing tables  The hex codes accompany each character     co 7X 9 Standard  cl 7x11 OCR   c2 10 x 14 Standard  c7 5 x 7 Standard       i ka  m m     i mm EI   e     m   cen  TIAS Os O   a  oo  1  2  3 Q4  5 26  7  8  9   A   B   C   D   E   F  o  o lf olololazlulmloal ml walm alalale  r  e  re po else lS      zm O elle te lin  19 11 12 13 14 15 16 17  18 19 1A 1B 1C 1D 1E 1F  INI  gt         EEES EC IJ     s         20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F  Lm d    All 213141516  7  81 9        2       gt   2  30 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F  ah    62 E         P   E 4 m a    74 S       i t 5  AD Al A2 E d A5 A6 A7 A8 A9 AA AB AC AD AE AF       c   BO B1 B2 B3 B4 B5 B7 B8 BA BB BC BF  a em    A     FE E  co C1 C2 C3 C4 C5 C6 C7 C8 C9 CA CB cc CD CE CF  un na  Hi mi E  3  D1 D2 D3 D4 D5 D7 D8 DA DC DE DF    ED EE   Er zo  a alaje 5  eje Ell  EO E1 E2 E3 E4 E5 E6 E7 E8 E9 EA EB EC ED EE EF  ET           nic e B N  Fo   F1   F2   F3   F4   F  5 re rz ra   Fo   FA   FB   Fc   FD   FE   FF    44XXU069 eps                   Character Sets       Characters in Fonts     c20 8 point  c21 12 point  622 20 point  625  c26  c28 outline fonts  c30 c41 monospace fonts  6 point to 36 point     32 33 3B 3C 3D 3E 3F   i  41 42 43 44 45 4A 4B 4C 4D 4E 4F   52   Hap    w  dis    2E i  g  JDE 3      DD d    46    o    ARE  q S t  71    69   6A   6B     el  INIHI  A2   A3 A5 A7  aaa Mee ala  Bi   82   83   84   85   Be   87   88   Bo   BA   BB   BC   BD   BE   BF  Foal nr
91. op  Multi Drop  Multi Drop  Multi Drop  Multi Drop   Multi Drop   Multi Drop  Multi Drop       Multi Drop     Multi Drop  Multi Drop  Multi Drop  Multi Drop  Multi Drop  Multi Drop  Multi Drop  Multi Drop  Multi Drop        Multi Drop     Multi Drop    Communications Reference C    This table lists the protocol characters that you can redefine and the protocols they    XON XOFF  XON XOFF    XON XOFF  XON XOFF  XON XOFF    XON XOFF  XON XOFF  XON XOFF  XON XOFF  XON XOFF          EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Host Requirements    The 4420 and 4440 printers have the following hardware and software requirements     e The host computer must use the American Standard Code for Information  Exchange  ASCID for data communications     e A serial port or a parallel port must be available on the host if you are connecting  directly to the printer     e The host must support at least one of the following data communications interfaces   RS 232  RS 422  RS 485  115K   or IEEE compliant 1284 bi directional parallel     For information on configuring the host computer  port concentrator  or network  controller  see the reference manual for the controlling device     Communications Boundaries    The information below applies to all protocols that the printer supports     Parameter Maximum Capacity   Message delay 9999 milliseconds   Character delay 9999 milliseconds   Message block size 255 characters  including STX and ETX characters     Unlimited block size
92. or  Part No  048693     SHIELD  9 PIN  SOCKET  D SUB  METAL BACKSHELL    25 PIN  PLUG  D SUB  METAL BACKSHELL    CHASSIS GROUND  TRANSMITTED DATA  RECEIVED DATA  CARRIER DETECT    RECEIVED DATA  TRANSMITTED DATA  CLEAR TO SEND  REQUEST TO SEND  DATA TERMINAL READY  DATA SET READY  CARRIER DETECT    DATA SET READY  DATA TERMINAL READY  CLEAR TO SEND  REQUEST TO SEND  GROUND   5 GROUND   PC PRINTER       NOTE  The metal backshell is connected directly  to the shield to achieve electrostatic discharge   ESD  immunity  44XXU075 ep    C 12       Communications Reference C    Straight Through DTE to DCE Cable for Use with a Modem  Part No  043237S     SHIELD    25 PIN  PLUG  D SUB  METAL BACKSHELL    25 PIN  PLUG  D SUB  METAL BACKSHELL    CHASSIS GROUND  TRANSMITTED DATA  RECEIVED DATA    CHASSIS GROUND  TRANSMITTED DATA  RECEIVED DATA       REQUEST TO SEND REQUEST TO SEND  CLEAR TO SEND CLEAR TO SEND  DATA TERMINAL READY DATA TERMINAL READY  SIGNAL GROUND 7   SIGNAL GROUND    PRINTER EA MODEM    NOTE  The metal backshell is connected directly  to the shield to achieve electrostatic discharge   ESD  immunity     44XXU076 eps    Note  If you find that you are losing data  you may need to isolate the chassis ground  from one of the two devices by connecting it to the shield     RS 422 Intermec Pin Assignments    SHIELD    NOTE  Connect pin 1 to shield  at one end only     Input RxDB  Input RxDA    Output TxDA  Output TxDB       PRINTER   E HOST    44XXU077 eps    Note  The host in t
93. or corruption  or loss of data     Conseil   Une pr  caution vous avertit d   une proc  dure de fonctionnement  d   une m  thode   d   un   tat ou d   un rapport qui doit   tre strictement respect   pour emp  cher  l   endommagement ou la destruction de l     quipement  ou l   alteration ou la perte de  donn  es     Note  Notes are statements that either provide extra information about a topic or  contain special instructions for handling a particular condition or set of circumstances     Before You Begin       About This Manual    Analysts and programmers should use this manual to learn how to operate  program   and connect the printer to a network or system  The first part of this manual tells you  how to install  operate  maintain  and troubleshoot your printer  The last part of the  manual covers advanced features of the 4420 and 4440 printers  A basic understanding  of programming and data communications is necessary     What You Will Find in This Manual    This table summarizes the information in each chapter of this manual     For Information On    Installing the printer    Operating the printer    Routine maintenance    Troubleshooting    Improving printer    performance    Test and Service features    Specifications    Character sets    Communications    Refer To    Chapter 1     Getting Started     Tells you how to plug in the printer   load fanfold media  configure the serial port  and print a  configuration test label     Chapter 2     Installing the Printer     E
94. ppears across the width of the label     EAN   European Article Numbering  now also called IAN  International Article Numbering    International standard bar code for retail food packages corresponding to the Universal  Product Code  UPC  in the United States     G 3    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Emulation mode   An operating mode in which the printer has the operating characteristics of another  printer  For example  the 3440 can operate in 8636 46 Emulation  which emulates an  Intermec 8636 or 8646 printer     field  A graphic element that is the basic unit of a format  The four basic types of fields are  bar code  graphic  line  and text     fixed data field  Bar code and text fields that never vary from one label to the next  the data in a fixed  field is a permanent part of the format     fixed format  A format in which the data never varies from one label to the next  such as a return  address label  A fixed format needs no additional data to print a label     font  A character set of a given type size and style  See also character set     font file  See soft font     format file  A collection of printer commands and data that determines the arrangement of fields on  a label     graphic  A bitmap picture downloaded to the printer by the host before printing     HIBC   Health Industry Bar Code standard  A modified version of Code 39 that has 43  characters  utilizes the Modulus 43 check character  and reserves some character  combinatio
95. printer to 115 200  baud  even parity  1 stop bit  and 8 data bits     3  Turn on the receiving printer     4  Press down and hold the Feed Pause button while turning on the printer  The  hardware configuration test label prints     5  Connect the serial ports of the sender and receiver ports together with an RS 232  null modem cable  For help  refer to    Connecting the Printer to Your System    in  Chapter 2 and    Communications Interfaces    in Appendix C     6  Set the DIP switches on the sending printer and receiving printer for selective  transfer as shown in the table of Test and Service Mode DIP Switch Settings on  page 6 4     7  Select the type of data that you wish to transfer  such as pages  formats  fonts  or  UDCs  by setting the corresponding DIP switches shown in the table on page 6 4     8  Press the Feed Pause button on the sending printer to initiate selective transfer   When the Power Data LED stops flashing  the selective transfer is complete     9  Exit Test and Service mode by turning off the printer and returning all DIP  switches to their original settings     Using Test and Service Mode       Using Memory Reset    Use memory reset if you want to return the printer to its default configuration or if you  need to increase the amount of memory available in the printer  You can also use  memory reset to clear pages and formats  user defined characters and fonts   configurations  tables  or all of these parameters     To use memory reset    1  Turn off t
96. quality label or ribbon stock     Dirty printhead     Printer is misfeeding media     Solution    Clean the printhead  For help  see    Cleaning the  Printhead    in Chapter 3     Clean the media path  For help  see    Cleaning the  Media Guides and Media Path    in Chapter 3     Use only Intermec label and ribbon stock to ensure  superior print quality and product performance     Adjust the control to achieve the best print quality  For  help  see    Adjusting the Print Darkness    in Chapter 5     Change sensitivity setting to match the type of media  you are using  for help  see    Setting the Media  Sensitivity Number    in Chapter 1   If you set the  sensitivity setting correctly  try changing the dark  adjust     Use only Intermec label and ribbon stock to ensure  superior print quality and product performance     Clean the printhead  For help  see    Cleaning the  Printhead    in Chapter 3     Make sure you have correctly installed the media  For  help  see    Loading Media Into the Printer    in Chapter  1     EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Print Quality Problems  continued     Symptom    Labels are not  stopping at the right  point for removal     Print quality is poor     Possible Causes    Incorrect label rest point setting     Incorrect media sensitivity setting     Incorrect darkness control setting     Print speed exceeds the capability of  the media     Printhead  platen roller  or label path  are dirty     Uneven print contrast  
97. races of dust  paper  and adhesive   Replace the media and ribbon     Engage the printhead by turning the head lift lever counterclockwise until the  printhead locks     If you are finished cleaning  replace the media cover         Maintaining the Printer 3                44XXU038 eps             ead lift  ever    T d  I    roller       Tear  bar    TTR assist       Cleaning the Rollers and Tear Bar    3 9    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    3 10    Cleaning the Media Guides and Media Path    You should clean the media guides and media path regularly to keep debris off the  media surface and printhead where irregularities can spoil print quality or damage the  printhead  Cleaning the guides also prevents the media from skewing or improperly  tracking as it travels through the media path  which can result in smeared images and  print off the side of the label  Always clean the media guides immediately after a label  jam in the printer     To clean the media guides and media path    1  2  3   4  5    10     Turn off the printer and remove the power cord    Remove the media cover    Remove the media and ribbon  if necessary     Pull down on the lower media guide to open up the media path    Clean the lower media guide by using a lint free cloth moistened with isopropyl    alcohol as shown in the following figure     Note  The lower media guide is spring loaded  You must hold it open to clean     Use the cloth moistened with isopropyl alcohol to clean
98. receive data  The printer holds the pins low when it is in one of the  following conditions     e Buffer full   e Ribbon fault   e No label stock   e Label at strip pin    The printer uses XON XOFF protocol for software handshaking  When the input buffer  is full  the printer transmits an XOFF character  This character alerts the host to the fact  that the printer buffer is full and cannot receive any more data  When the printer is  ready to receive more data  it sends the XON character     To check for communications problems    Check the cabling from the printer to the host system   Check the communications interfacing of the devices connected to the printer   Check the printer for proper electrical operation of the I O port     Ensure the host system is not overrunning the printer input buffers     in qos TO oz    Ensure the data string being sent to the printer contains the correct information        Optimizing Printer Performance       Optimizing Printer Performance b     This chapter explains how to optimize and maintain print quality  use printer memory  more efficiently  and maximize throughput     Optimizing and Maintaining Print Quality    Intermec designed and configured the printer to provide the best possible print quality  for both direct thermal and thermal transfer media  If necessary  you can manually  adjust the printer to perform registration tasks such as correcting uneven print quality     The following sections contain information on   e Correcting uneve
99. rential data from the printer     Output  When you use a modem  connect to modem DTR pin     When using Intermec Standard protocol  this pin indicates that  the printer is switched on     When using XON XOFF or hardware flow control  this pin  indicates the printer mechanical status and the status of the  printer input buffer        Communications Reference C    Printer Serial Port    The rear panel of the printer contains the serial port connector  It is a 25 pin  D style subminiature receptacle  The port is wired as a data terminal equipment  DTE   device  Refer to the following figure for pin names on the serial port     Y                       f CSS  ee  25 1  hd    6  23 1 0 ee PS  8 ds   4   DIR    gt  9   S  8    II CTS  S   LL   e ars  Sa A  N 3   Na s          Tp  Ss  O       GND    44XXU073 eps    C 11    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    RS 232 Null Modem Cable for 25 Pin PC Connector  Part No  048668     SHIELD    25 PIN  PLUG  D SUB    25 PIN  SOCKET  D SUB  METAL BACKSHELL    METAL BACKSHELL   CHASSIS GROUND   TRANSMITTED DATA   RECEIVED DATA   REQUEST TO SEND  CLEAR TO SEND CLEAR TO SEND   DATA TERMINAL READY DATA TERMINAL READY  SIGNAL GROUND 7   SIGNAL GROUND    PRINTER t   f MODEM    NOTE  The metal backshell is connected directly  to the shield to achieve electrostatic discharge   ESD  immunity     CHASSIS GROUND  TRANSMITTED DATA  RECEIVED DATA    REQUEST TO SEND       44XXU076 eps    RS 232 Null Modem Cable for 9 Pin PC Connect
100. rn on switch 5                                                  Top Bank Top Bank  OFF z OFF  NENE  oL JL IL IL jJ on    IL IL IL   1 2 3 4 5 12 3 4 5  Switch settings Switch settings  for moving the for moving the  X origin forward X origin backward  44XXU066 eps    Using Test and Service Mode       4  Inthe bottom bank of the Test and Service mode DIP switches  set the DIP switches  to the desired setting  See the Dot Increments DIP Switch Settings table on page 6 9  to see how to set the X forms adjust forward or backward a given number of  increments     5  Press the Feed Pause button     The printer prints out the software configuration label using the new X forms adjust  setting     6  Verify the X forms adjust number on the software configuration label matches the  number you set in Step 4     Y Forms Adjust   Use the Y forms adjust feature to control the position of the image in the direction  parallel to the printhead  See the Dot Increments DIP Switch Settings table on page 6 9  for information on how to move the image forward a number of dot increments  If the  label is too close to one edge of the printhead  you can adjust it using this feature     To set the Y forms adjust    1  Turn off the printer     2  Enter Test and Service mode by pressing down and holding the Feed Pause button  while turning on the printer  The printer prints out the hardware configuration label  and then enters Data Line Print mode     3  In the top bank of the Test and Service mode DIP s
101. rs     If you are unable to print a hardware configuration test label  see    Printer Operation  Problems    in Chapter 4        Getting Started 1    Setting the Media Sensitivity Number    The media sensitivity number is important because you use it to optimize print quality  and print speed  The three digit media sensitivity number  MSN  specifies the amount  of heat required by the printhead to image a label  The amount of heat that each roll of  media or ribbon requires is unique due to different chemistries and manufacturing  processes     Intermec has developed heating schedules  the amount of heat required to image a  label  to produce the highest possible print quality for Intermec media and ribbon  combinations on Intermec printers  Look for the three digit media sensitivity number on    e the side of the media roll  Use the last three digits  140 in the example  of the 15  digit number stamped on the roll for the media sensitivity number     e a small label attached to the roll of media     e a small label attached to the plastic bag of your ribbon roll     INTERMEC MEDIA PRODLKTS  SENSIT  ETE LABEL    120066102605140 Intermec          SENSITIVITY NUMBER            120066102605140    44XXU032 eps    ej Note  Some ribbon rolls have the media sensitivity number printed inside of the core     Use this three digit number to optimize print quality and print speed on the printer  You  can achieve the best print quality on the 4420 or 4440 printer by using only Intermec  r
102. s table to locate the DIP  switches you use to configure the serial port     2  Use a small straight slot screwdriver to set the appropriate DIP switches     For example  if you want to change the media type to thermal transfer  set DIP  switch 8 on the bottom bank of switches to the on position     3  Turn the printer power off and then on for the configuration changes to take effect     ej Note  Make sure you set all Multi Drop switches to off if you are not using a Multi   Drop network     DIP Switch Settings Descriptions    Parameter Description   Baud rate The rate  in bits per second  at which the host exchanges data with the  printer    Parity Adds one bit  1 or 0  to the character to make the sum of bits always odd  or even    Data bits The number of bits  7 or 8  that represent the ASCII characters    Batch takeup Enables or disables the optional batch takeup self strip motor    Multi Drop Unique address for each device connected with Multi Drop protocol    address   Protocol The transmission standards for communication between the printer and    each connecting device     Media type Enables the printer to work with either direct thermal or thermal transfer  media     EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    DIP Switch Settings Table    Baud Rate Selection  19 200   9 600    4 800   2 400   1 200   38 400   57 600   115 200    Top Bank Switch Number                   22002200  22220000          Parity Selection  Even     Odd  None  None          
103. serial port is set for  XON XOFF protocol  If you are using Intermec Standard protocol  the printer uses  Ready Busy     User Defined Protocol    The 4420 and 4440 printers provide the capability to change protocol characters   However  you cannot define your own protocol  You can substitute characters to use as  protocol characters  but the rules for the chosen protocol do not change  The printer  does not use any protocol characters that you replace with the NUL character  One table  of protocol characters exists  You may redefine these characters to create a table that all  of the protocols can use  One possibility for you to redefine protocol characters may be  the replacement of control characters with printable characters     Note  Please use caution when replacing control characters with printable characters   One control character can be replaced with only one printable character     affect     Character  SELECT IN  POLL IN  RES IN  REQ IN  SOM IN  EOM IN  AFF IN  NEG IN  DLE IN  XON IN  XOFF IN    SELECT OUT    POLL OUT  RES OUT  REQ OUT  SOM OUT  EOM OUT  AFF OUT  NEG OUT  DLE OUT  XON OUT  XOFF OUT    PROTO CMD 1  PROTO CMD 2  TIMEOUT ON EOM    Protocols Affected    STD   STD     STD     STD   STD     STD  STD    POL Mode D   POL Mode D   POL Mode D   POL Mode D   POL Mode D   POL Mode D   POL Mode D   POL Mode D   POL Mode D        POL Mode D   POL Mode D   POL Mode D   POL Mode D   POL Mode D   POL Mode D   POL Mode D        POL Mode D     POL Mode D     Multi Dr
104. tems     Cleaning card  Part No  1 110501 00   Cotton swabs   Isopropyl alcohol   Clean lint free cloth   Soft bristle brush or vacuum cleaner    Soapy water or mild detergent    WARNING    CAUTION       Maintaining the Printer 3    The following procedures explain how to access the printer parts and clean them  without causing any harm to the printer or yourself     Warning  Switch off the printer power and remove the power cord before cleaning any part of  the printer     Avertissement  Mettez l   imprimante hors tension et d  branchez le cable d   alimentation avant de  nettoyer une parte de l imprimante     Cleaning the Printhead    In order for the printhead to provide good print quality  1t must maintain close contact  with the media  Therefore  cleaning media debris from the printhead is very important   Clean after every roll of media  152 m or 6 000 in  or ribbon  457 m or 18 000 in    Clean more often if necessary  There are two ways to clean the printhead     e Use the cleaning card     e Use a cotton swab and isopropyl alcohol     Caution  Do not use sharp objects such as knives or screwdrivers to scrape the printhead  clean  Cleaning with sharp objects will damage the printhead     Conseil  N utilisez pas d objets pointus tels que couteaux ou tournevis pour nettoyer la t  te  d imprimante  Nettoyer avec des objets pointus endommagera la t  te d imprimante     To clean the printhead using the cleaning card       Turn off the printer and remove the power cord     R
105. terface Pin Assignments    Interface  RS 232 422 485    RS 232    RS 232    RS 232 422 485    RS 232 422 485    RS 232 422 485    RS 232 422 485    RS 422 485  RS 422 485  RS 422 485  RS 422 485  RS 232 422 485    C 10    Pin No     1    11    13  14  16  19  20    Name    Chassis Ground   GND     Transmit Data   TD     Receive Data   RD     Request to Send   RTS     Clear to Send   CTS     Signal Ground   SG     Printer Status  PS     Input B  Output A  Input A  Output B    Data Terminal  Ready  DTR     Operation    Connect to pin 1  chassis ground  of connected device   Output  Connect to receive data pin of connected device   Input  Connect to transmit data pin of connected device     Output  When you use a modem  connect to modem RTS pin   The connection sets RTS to true before transmission  The  printer sets RTS to false after transmission     Input  When you use a modem  connect to modem CTS pin   Modem must set CTS true before the printer transmits data  If  not connected  CTS sets itself true     To enable communications  connect to signal ground of  connected device  Completes circuit for all RS 232 signals     Output  When not using software flow control  XON XOFF    connect to input of connected device  for example  CTS    Indicates printer mechanical status and status of printer input  buffer     Input  Serial differential data to the printer   Output  Serial differential data from the printer   Input  Serial differential data to the printer   Output  Serial diffe
106. the energy to the printhead and results in  lighter print     To adjust the print darkness with PrintSet    1  Start PrintSet on your PC   2  Click the Paper Type button     3  In the Print Quality Setup dialog box  adjust the Print Darkness slider bar until the  setting that you want appears underneath it     r Print Quality Setup  If known  enter the data     Media Sensitivity Number   470    Print Darkness     H M E    Lighter 0 Darker          You can adjust the print darkness from  10 to  10   4  Click OK     Download your change to the printer by pressing the button to send command  updates to the attached printer        Optimizing Printer Performance b        Fine Tuning the Top of Form Position    If the label format prints too close to the front or back edge of the label  you can fine   tune the position with the top of form  TOF  switch  The TOF switch controls the  position of the format forward or backward along the length of the label     Only use the TOF switch to fine tune the label format position after you design the  label  Use PrintSet or the IPL top of form command to control the default TOF setting   For help on using the top of form command  see the PrintSet online help or the JPL  Programming Reference Manual  Part No  066396      The printer returns to the default TOF setting when you  e cycle printer power   e liftthe printhead     The TOF switch is a small rocker switch located on the lower outboard plate of the  printer                 44XXU045 eps 
107. to Test Communications    If you would like to test communications between your host and the printer  you can  use PrintSet to download a test label     To print the test label    1  Start PrintSet on your PC   2  Click the Test Print button     3  Select the Test Label option button   4  Select either the Text or the Bar Code option button     e If you select to print text  you can choose a font in the Select Printer Font list  box     e If you select to print a bar code  you can choose a symbology in the Select  Symbologies list box     5  Click the Print button  Your printer prints out a test label     For example  if you chose to print a bar code with the Code 39 symbology  your  printer prints out a label similar to this one      0123456789        o      N  e  wo  x  e  N     o          44XXU033 eps    2 10       Maintaining the Printer       Maintaining the Printer 3    This chapter contains cleaning procedures and a schedule detailing how often to  perform maintenance procedures  Even though the printers can withstand harsh  environments  you must clean them on a regular basis to maximize performance  It is  very important to perform the maintenance procedures if you expose the printer to dirt  or debris     Inspecting the Printer    Inspect the printer and the rest of your data collection system equipment on a regular  basis  Your inspection should include these tasks     e Make sure you have properly grounded the printer     e Inspect the work environment  Large elec
108. tric motors  welders  and switching  equipment can affect printer performance     e Check the data collection network regularly for loose wires or poorly installed  connections  Be sure to replace corroded wires     Maintenance Schedule    Clean the printer regularly to maintain the quality of the labels and extend the life of the  printer  This table contains suggestions for cleaning the printer  Use the illustration to  locate the parts you need to clean     Printer Component Maintenance Period    Thermal printhead Inspect after every roll of media  Clean after every roll of  media  6 000 in or 152 m  or ribbon  18 000 in or 457 m    Clean more often if necessary     Printer Cover  not shown  Clean as necessary        Drive roller and tear bar Clean after every six rolls of media  If you are using hi tack   Media path  not shown  adhesive  you must clean after every roll of media  Clean  more often in environments that are harsh or dusty    Edge guide   Upper media guide    Lower media guide    Thermal transfer ribbon  TTR   assist roller    Label gap sensor  not shown     Label mark sensor  not shown     3 3    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Locating the Printer Parts You Need to Maintain    Tear bar                                  Drive  roller    na media  L guide  Lower media  guide  A  Edge    guide             Thermal  printhead 44XXU035 eps       Tools for Cleaning the Printer    To clean the printer safely and effectively  use these i
109. ts       Using the Printer Memory Efficiently 5 13  How Is the Printer Storage Memory Used  5 13  Making the Most of the Memory 5 13   Increasing Throughput 5 14  What Is an Image Band  5 14  How the Image Bands Command Works 5 14  Optimizing Print Speed and Image Band Setting 5 15    Using Test and Service Mode  Using Test and Service Mode Procedures 6 3    Printing Test Labels 6 5  Using Data Line Print Mode 6 5  Performing Selective Transfer 6 6  Using Memory Reset 6 7    Setting Configuration Commands in Test and Service Mode 6 8  Setting the Number of Dot Increments 6 9  Adjusting the Label Rest Point 6 10  Setting Emulation Mode 6 12  Using Forms Adjust 6 13  X Forms Adjust 6 14  Y Forms Adjust 6 15    Specifications  4420 and 4440 Printer Specifications A 3  Factory Default Settings A 6    Printer Options A 7  Communications Interfaces A 7  Finishers A 7  Kanji Katakana A 8  Memory Expansion A 8    Bar Code Symbologies Supported A 8  2D Symbologies A 9    Vii    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Character Sets    International Character Sets B 3  Advanced Character Table B 3  Emulation Mode Character Table B 4  IBM Translation Character Table B 4  Code Page 850 Character Table B 5       Extended Character Sets B 6    Communications Reference    C Communications Protocols C 3  Intermec Standard Protocol C 3  XON XOFF Protocol  Software and Hardware Flow Control  C 4  Polling Mode D C 5  Multi Drop Protocol C 5  Hardware Protocol C 6  User Def
110. urn off the printer     2  Plug the 25 pin connector into the serial communications port on the rear of the  printer     Plug the other end of the cable into a serial port on the PC     4  Ifnecessary  change the PC serial port configuration to match the printer  See     Configuring the Serial Port for Communications    later in this chapter for more  information     Connecting the Printer to a PC Parallel Port   If you are using a parallel port to communicate with the printer  you need a parallel  cable to run between the printer and the PC  You can purchase the Intermec IEEE 1284  parallel cable  Part No  590124  or purchase a compatible cable from your local  computer store     To connect the printer to a PC parallel port    1  Turn off the printer     2  Plug the parallel interface connector into the parallel communications port on the  rear of the printer     3  Plug the other end of the cable into a parallel port on the PC        Installing the Printer 2    Connecting the Printer to a Network    You can connect the printer to Novell NetWare networks  Ethernet networks  token ring  networks  or other TCP IP networks  To connect the printer to a network  you must  have an interface card  for example  EasyLAN 101  installed  Ethernet  coax  and  twinax cards are field or factory installed     If you need to change the printer s communications parameters  follow the procedures  in    Configuring the Serial Port for Communications    later in this chapter     Connecting the 
111. urrently executing terminates  and the printer performs the  new function     To exit Test and Service mode    1  Turn off the printer   2  Reset the DIP switches to their original settings     3  Turn on the printer     Use the information in the following table to set the DIP switches for the appropriate  Test and Service mode function you want to perform     6 3    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Test and Service Mode DIP Switch Settings                                                                Top Bank Bottom Bank  O   OFF OFF JA  ara ara ra van ara aaa  TESTS ON  i 2 s 4 5 6 7 8   1 2 3 4 5 6 7 8  Test Prints 000  Configurations ooo  Hardware  o o Q  Software 10 Q  Test Labels 100  Print Quality oo Q  Pitch 10 Q  Page O 1000  Single Page NNN NN Q  All Pages 117171 Q  Format 11000  Single Format NNNNNNNQ  All Formats 11111110  UDC O O 1 O O  Single UDC NNNNNNNQ  All UDCs 11111 110  Font 10100  Single Font NN N N N N  All Fonts 1 11 11 1  Data Line Print  10000000  Selective Transfer 110  Send Pages 100  Single Page SS SS S D D D D D  All Pages 1 1 1171 1171  Send Format O 1 O  Single Format SS SS S D D D D D  All Formats 1 1 1111111 1  Send UDC 1 1 O  Single UDC SSISSSSSS  All UDCs 1 1 1 1 1 1    1 1  Send Font O O 1  Single Font S S SS S D D D D D  All Fonts 1 1 1 1 1 1 1 1 1 1  Send Configuration 1 O 1  Send Tables O 1 1  Send All 1 1 1  Memory Reset O O 1  Page Format O00  UDC Font 100  Configuration O1 0  Tables 110  All 1 1 1  Q  OF
112. ven print  5 3  optimizing and maintaining print  5 3  quality problems  troubleshooting  4 5    R    RAM  using efficiently  5 13  ready  definition  G 7  Ready Busy line  definition  G 7  removing the printer cover  1 9  requirements  electrical  A 3  host  C 8  rest point  label  6 10  ribbon specifications  A 5  roll media  loading  1 10  rollers  cleaning  3 8  RS 232  C 9  definition  G 7  null modem cable schematics  C 12  RS 422  C 9  cable schematics  C 13  definition  G 7  RS 485  C 9  definition  G 7    S    safety summary  ix  scan  definition  G 8  scannable  definition  G 8  schedule of maintenance  3 3  selective transfer  6 6  definition  G 8  self strip  A 7  definition  G 8  sensitivity  definition  G 8  sensor  adjusting the label gap  5 10  adjusting the label mark  5 11  cleaning label  3 12  serial interface  C 9  RS 232  C 9    Index       RS 422  C 9   RS 485  C 9  serial port   configuration  2 7   description  C 11   using to connect a PC to the printer  2 4  serial  definition  G 8  setting the media sensitivity number  1 17  1 18  1 20  settings  factory default  A 6  skip  definition  G 8  skipping labels  adjusting the printer to stop  5 10  soft font  definition  G 8  software configuration label  printing  1 18  specifications  printer  A 3 to A 5  speed  printing  A 5  stacked symbologies  See 2D symbologies  Standard protocol  C 3   definition  G 8  symbologies   2D  A 9   Codabar  A 8   Code 11  A 8   Code 128  A 8   Code 16K  A 9   Code 2 o
113. witches  turn on switches 1  2   and 3     4  Inthe bottom bank of the Test and Service mode DIP switches  turn on or off the  appropriate DIP switches  Refer to the Dot Increments DIP Switch Settings table on  page 6 9 to see how to set the Y forms adjust forward or backward a given number  of increments     5  Press the Feed Pause button  The printer prints out the software configuration label  using the new Y forms adjust setting     6  Verify the Y forms adjust number on the software configuration label matches the  number you set in Step 4     6 15       Specifications       Specifications A    Use this chapter to find reference information such as specifications  factory default  settings  and available options     4420 and 4440 Printer Specifications    This section describes the specifications and performance parameters for the 4420 and  4440 printers     Dimensions  no options installed     Height 41 9 cm  16 5 in   Width 24 8 cm  9 75 in   Length 43 8 cm  17 25 in   Weight 19 35 kg  43 lbs     Electrical Requirements  Input Voltage 100  115  200  or 230 VAC   10     Frequency 50 60 Hz   Current 2 or 1A   Environment   Operating 4  C to 40  C  40  F to 104  F    Storage 0  C to 70  C  32  F to 158  F    Humidity 10  to 90  with maximum wet bulb 82  F  28  C  and    minimum dew point 36  F  2  C     Character Sets   US ASCII Norwegian Danish  UK ASCII Swedish Finnish  German Italian   French Spanish  Switzerland Code Page 850  Fonts and Graphics    There are 21 reside
114. xplains the printer front panel   tells you how to load roll media  load ribbon  and print a test label     Chapter 3     Maintaining the Printer     Shows how to maintain the  printer     Chapter 4     Troubleshooting the Printer     Instructs how to  troubleshoot operation  quality  and communication problems     Chapter 5     Optimizing Printer Performance     Tells you how to  fine tune the printer to increase processing time     Chapter 6     Using Test and Service Mode     Provides information  on using Test and Service mode to print test labels  perform  procedures  and configure settings     Appendix A     Specifications     Contains operating specifications   options  and supported bar code symbologies     Appendix B     Character Sets     Lists all of the character sets that the  4420 and 4440 printers support     Appendix C     Communications Reference     Provides information  on communication protocols for your system and serial port pin  assignments     xi    EasyCoder 4420 4440 Bar Code Label Printer User   s Manual    Xii    Terms and Conventions  The following special terms and conventions occur throughout the manual  Refer to the  glossary for a complete list of terms     Terms   Printer  refers to the 4420 and the 4440 bar code label printer        4420    or    4440    refers to the specific model 4420 or 4440 bar code label printer        Media    is the label stock  including thermal transfer ribbon  on which the printer  prints labels        Host    ref
    
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