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DP320 User`s Manual (V1.1)

1. key down for 3 seconds e The Power indicator and Online indicator blink twice simultaneously which indicates that the printer enters the menu setup mode eo The title and main menu are printed out firstly as the following figure shown the default settings are underlined Print head stays under the current default item Jolimark DP320 SETUP MENU SYSTEM Use the LOAD EJECT key to point the print head to the desired setting Use the LF FF key to confirm the current setting Use the ONLINE key to go back the previous menu Press and hold the ONLINE key to go back the main menu Press and hold the TEAR key to save settings and exit Current settings are VW VER LINE New settings will be FILLED MAIN MENU SYSTEM SETUP CHARACTER PAGE LAYOUT PRINT SETUP SERIAL I F HEAD PIN Figure 3 20 Menu setup mode 2 Using the following keys to modify the menu setting LOAD EJECT Select the menu option or menu setting value LF FF Enter into submenu or confirm menu setting value Note Newly setting option would be shown in FILLED ONLINE Return to upper menu Hold on pressing ONLINE key would return to main menu directly TEAR Save and exit the menu setup mode 3 Giving up the settings just modified just turn off the printer directly If you need to save the newly setting long press TEAR key to save and exit the menu setup mode 4 Turn off and restart the printer newly settings are in operation
2. JMUSB click Next and then show the printer s name If the system is not installed by other printer driver process the printer is treated as default printer by the application process of Window98 environment click Next Otherwise according to prompt choose the printer is default Yes click Next choose Yes recommended click Finish A window of Printer test page completed pops up click Yes 6 The printer driver process is installed successfully xs us DP320 User s Manual Chapter 2 Control Panel You can use the four keys on the control panel to operate your printer such as line feed form feed load paper eject paper or set print speed The indicator lights on the control panel show the current print speed Figure 2 1 Control panel 2 1 Indicator light indicator Jon fe OFF ONLINE Green Micro Adjust Indicator 1 2 Indicate the current print speed POWER Red Turn on Paper out or malfunction occurs 2 2 Key Functions 2 2 1 In the Tractor Paper Mode TEAR 1 In the offline mode if the paper is at the print position press TEAR key once and the printer feeds paper to the tear off position 2 In the offline mode if the paper is at the tear off position press TEAR key once and the printer ejects paper to the next page or the printing home position of the current page LF FF In the offline mode if the paper is at the print position press the LF FF key on
3. Local or Network Printer window then click Next 3 A window of Click the manufacturer and model of your printer pops up click Have Disk please click Browse select the path as follow CD ROM Driver WIN98 WINME Y then click OK 4 A window of Install From Disk pops up click OK return to a window of Add Printer select the respective model and then click Next 5 A window of Printer port pops up select Available ports such as select LPT1 Printer Port click Next and then show the printer s name If the system is not installed by other printer driver process the printer is treated as default printer by the application process of Window98 environment click Next Otherwise according to prompt choose the printer is default Yes click Next choose Yes recommended click Finish A window of Printer test page completed pops up click Yes 11 DP320 User s Manual 6 The printer driver process is installed successfully 2 The installing steps with an USB cable Note 1 As the system of Windows 98 ME doesn t have integrated USB driver control please install USB driver before using USB interface printing Then install USB printer driver 2 If it has installed the USB driver please install the USB printer driver directly as the following steps USB driver installing steps 1 Connect an USB cable a
4. 3 2 2 Online aptitude Parameter Settings DP320 supports the function of online aptitude parameter settings which can be set in the PC with the driver installed in The concrete setting steps are shown as follows 1 Make sure that the host and the printer are connected with a cable and both the host and the printer are turned on the printer should be in normal working condition as well 2 Click Start Settings Printers 3 Right click Jolimark DP320 in the Printers select Properties 4 Click Printer Settings in the property page 26 DP320 User s Manual E Jolimark DP320 Properties lx General Sharing Ports Advanced Device Settings Printer Settings Printer Setting Menu Select Printer Setting Class Reset All Select printer menu language CHAR MODE Default ENGLISH CHINESE Set All Set Current 5 The setting way is corresponding with that of printer menu system In the Printer Settings layout select the first class menu in the combobox of Select Printer Setting Class select the second menu in the Options and set the item in the current parameters list 6 Click the key Reset All to reset all the parameters to be the driver s default but not change the printer s settings 7 When setting the parameters you can click Set Current to save the current settings after setting each item or you can also click Set
5. TEAR key until the Power and ONLINE indicators blink simultaneously the printer enters LQ and DP alignment adjust mode DP alignment adjust and LQ alignment adjust mode are adjusted respectively then the printer would print out the LQ alignment state 2 In the online mode press and hold on the LOAD EJECT key and TEAR key until the Power and ONLINE indicators blink simultaneously the printer enters graphic alignment adjust mode and then the printer would print out the high speed graphic alignment states 3 After entering the alignment adjust mode press the following keys to adjust the degree of make columns EJECT LOAD Each press this key the even line would move left with one step 30 steps is maximum LF FF Each press this key the even line would move right with one step 30 steps is maximum TEAR Switch to the next DPI adjust state ONLINE Store current setting to the printer Power and ONLINE indicators blink simultaneously several times 4 Restart the printer and exit the alignment adjust mode Note Alignment adjust mode would affect the printing quality think over before adjust it and strict to the instructions while adjusting 33 2 DP320 User s Manual Chapter 5 Printer maintenance Carriage Shaft Figure 5 1 Printer cleaning Periodical cleaning and cleaning tool Periodical cleaning Every 6 months or 300 working hours Cleaning tool Dry cloth Use soft cloth while cleaning metal Cleaning carriage shaf
6. home position of the current page or the next page 2 2 2 In the Cut Sheet Mode LF FF If the paper is at the print position in the offline mode press the LF FF key once less than 0 5 second the printer will feed the paper one line base on current line spacing set Alternatively hold the LF FF key down the printer will eject the paper until the cut sheet is entirely ejected LOAD EJECT If the paper is at the print position press the LOAD EJECT key once in the offline mode the paper will be entirely ejected from the printer ONLINE If the printer has loaded paper in the offline mode press ONLINE key to enter ONLINE mode the ONLINE indicator is on and the printer is available to print Press this key in the online mode the printer is offline ONLINE indicator is off and the printer is unavailable to print 2 2 3 Print Speed When printer is in the offline mode holding the ONLINE key down for about 3 seconds the ONLINE indicator blinks with a beep The printer is in the alternate mode Press the PRINT SPEED key to change the print mode among Normal Speed mode High Speed mode and Super High Speed mode The combination ON O and OFF 0 of the indicator lights to show the printer current print speed Press the ONLINE key again save the value and quit the alternate mode Print Speed Speed Indicator 1 Normal speed oe 4 High speed siperme speed e O 2 2 4 Micro Adjust of Printing Home Position and Tear Off Posit
7. mm Smallest label 63 5 x 23 8 mm Thickness mount 0 07 0 09 mm Total thickness 0 16 0 19 mm Weight 68 g m Not dry gum label Feed from rear to front li Max paper thickness 0 39 mm Compression Support graph and character compression printing Pin Break Compensation Pin Rotation Replacement Automatic Emulation Match Online Especial functions Parameter Setting Physical dimensions 366 Width x 275 Depth x 156 Height m Weight Approx 4 3 Kg Operating environment oa am Temperature 5 35 C Humidity 40 RH 80 RH No condensation Environmental conditions Temperature 40 55 C Humidity lt 93 RH 40 C No condensation Rated voltage 110V 220VAC Power requirements Note Please refer to the nameplate label on the printer for detailed voltage specification Rated frequency range 50Hz 60Hz Operation 47 W 2 Max 130 W 3 Standby 6 3 W Storage environment Power consumption Note Only when the produce doesn t connect power supply could consume zero energy ae MTBF215 000 hours IEC 605 7standard 36 DP320 User s Manual A 2 Printable Area Note 1 To assure the print quality please make sure the print contents are within the printable area 2 If the print contents exceed the printable area the print head may be damaged A 2 1 Cut Sheets 28 mm Max 203 2 mm 23 mm Printable area 23 mm 29 mm Top margin 2 8 mm Rig
8. should select the path as follow CD ROM Driver gt WIN2000 XP Vista Win7 click Open then click OK to return to the window of Install Printer Software select the respective model click Next 6 Follow the guide click Next gradually till the installation is finished 2 The installing steps of parallel interface for Windows 7 are as follows 1 Click Start Device and Printers 2 Click Add Printer then it pops up a window of Add Printer Wizard click Next then please read the select guide carefully such as select Local printer in the Local or Network Printer window then click next 3 A window of Select a Printer Port pops up select a usable port Such as select LPT1 Recommended Printer Port click Next 4 A window of Install Printer Software pops up click Have Disk and click Next 5 A window of Install From Disk pops up Please according to the operating system environment such as Windows XP operating system you should select the path as follow CD ROM Driver WIN2000 XP Vista Win7 click Open then click OK to return to the window of Install Printer Software select the respective model click Next 6 Follow the guide click Next gradually till the installation is finished The USB interface installing steps for Windows 2000 XP Vista Win7 are as f
9. the cutter to be installed press the tractor until it locks into the slots according to the following figure DP320 User s Manual Figure1 17 Install the draught tractor 1 7 Connecting the Power Cord 1 Make sure the printer is turned off O mark on the power switch is pressed down Power switch j WS o Electrical outlet Power cord Power supply inlet Figure1 18 Turn off the printer 2 Make sure the voltage required by the printer matches that of your electrical outlet 3 Plug one end of power cord into the printer power supply inlet 4 Plug the other end of power cord into a properly grounded electrical outlet Caution 1 If the rated voltage and your outlet voltage do not match contact your dealer for assistance Do not plug in the power cord 2 Use the electrical outlet connecting the ground properly 1 8 Running the Self test The built in self test function demonstrates that the printer is working properly You can run the test with either tractor paper or cut sheets this section describes the easier way with cut sheets Note You should use paper at least 210 mm wide to run the self test otherwise the print head prints directly on the platen 1 Make sure the printer is turned off and the paper select lever is at the cut sheet position Raise the paper guide upright Figure1 19 Set paper select lever Te DP320 User s Manual 2 While holding down the TEAR key turn on the prin
10. then hold LOAD EJECT key to eject the paper in the offline mode Pull the paper select lever to the cut sheet position and load the cut sheet according to chapter 3 1 1 Caution Make sure tractor paper having been printed is tore off before ejecting the paper as too many pages to be ejected may cause paper jammed Use draught tractor 1 Turn the printer off then remove the paper guide Pull the paper select lever to the tractor paper position and remove the window and cutter Adjust the gap adjust lever according to the paper type 2 Make sure the tractor is installed correctly refer to chapter 1 3 Pull the sprocket lock lever of the drive tractor upwards to release the sprocket As shown below Figure 3 12 Release the sprocket lock levers 4 Insert the paper into the paper slot as shown below printing surface is facing down then pull it out between the print head and the platen Position the paper using the scale on the printer as a guide The printer prints to the right of the position marked 0 Figure 3 13 Insert the tractor paper into the paper slot 5 Slide the left sprocket unit so that its sprockets match the position of the holes in the paper and lock it in place Then slide the right sprocket unit to match the width of your paper but do not lock sus DP320 User s Manual it Move the paper support midway between the two sprockets Figure 3 14 Adjust the position of the sprocket 6 Make sure your
11. use drive tractor when using standard tractor paper Only in this way can the printer tear paper normally If the print position requires high precision such as printing on the paper with forms you are suggested using draught tractor 1 6 1 Installing the Drive Tractor Aim the mounting slots on both sides of tractor at the alignment pins which are at the back of printer press forward till it locks in place Shown as the following figure Figure1 13 Install the drive tractor DP320 User s Manual 1 6 2 Installing the Draught Tractor If the tractor has been installed the push position back of printer take down the tractor remove the cutter and then install the tractor in the pull position The concrete steps are as follows 1 Make sure the printer is turned off take down the paper guide and then pull the paper select lever to the tractor paper position according to following figure Figure1 14 Set paper select lever 2 Take down the drive tractor as the following steps Press the lock sheets of the tractor tightly shown as the following figure and pull out the tractor from the printer and then remove the window Lock sheet Figure1 15 Take down the drive tractor 3 Press the lock sheet of the cutter tightly shown as the following figure and then lift it upwards Cutter Lock sheet Figure1 16 Take down the cutter 4 Take up the tractor aiming at the mounting slots on the top of printer the slot for
12. 851 Bar code Code Page GRK8859 7 GRK 1253 ARAB NLS ARAB EXT WIN LAT1 WIN LAT2 ISL LTN1 ISO LTN2 TUR8859 9 ISO LTN9 KBL LATIN 7 ASCII 10 CPI 12 CPI 15 CPI proportional Character pitch Chinese 6 7 CPI 7 5 CPI 1 6 inch 1 8 inch programmable in 1 360 inch increments Normal mode 91 44mm per second 3 6 inches per second Continuous feed 60ms formfeed one line 1 6 inch Paper feed Speed Copy mode 76 2mm per second 3 inches per second Continuous feed 68ms formfeed one line 1 6 inch Parallel Interface Centronics IEEE1284 NIBBLE ere USB Interface USB 2 0 Full Speed Serial interface RS 232C Note According to specific interface standards Model JMR111 Ribbon Life 6 million characters draft mode lt 57 dB A ISO7779 standard Control panel The control panel consists of four keys and four indicator lights Cut sheet Feed paper by friction Feed paper by drive tractor Tractor paper Feed paper by draught tractor 35 Paper feed type AA DP8280UsersMa anal eee User s Manual aper thickness n Set through gap adjust lever Width 148 257 mm Cut sheet Thick 0 014 Feed by paper guide ickness 0 065 0 14 mm Weight 52 90 g m Width 101 6 254 mm Tractor paper Total Thickness 0 065 0 39 mm T Feed from rear to front Weight Single sheet 52 82 g m Paper specification Multi ply paper Each sheet 40 58 g m Width Mount 101 6 254
13. All after setting all parameters After clicking Set All or Set Current the parameter s instruction will be sent to the printer 8 The printer s parameter settings are changed at once after receiving the instruction and the printer does not need to restart 9 After finishing settings click OK exit the Properties window 3 3 Printer setting descriptions This section describes all the settings available in the Printer Setting mode LANGUAGE Specify the printer menu language as English or Chinese CHAR MODE Select ASCII or Chinese character mode to print when printer receives character printing task opecify a kind of ASCII fonts to print when printer receives character printing FONT task If the print data with font instruction printer gives priority to print data instruction Only valid when CHARACTER MODE is choosing ASCII Te DP320 User s Manual ENG PITCH Specify the ASCII character spacing in characters per inch cpi CHI PITCH Specify the Chinese character spacing in characters per inch cpi INTL CHAR SET Specify the printer internal character set according to different using circumstances of international characters CHARACTER SET Specify character set as Italic Character or Graphic Character CODE PAGE Select the code page according to different national characters use circumstances Specify the line spacing in lines per inch lpi If the print data with vertical pitch LINE SPACING i
14. ER COURIER PRESTIGE SCRIPT OCR B OCR A ORATOR ENG PITCH LD 12 CPI 15 CPI PROPORTIONAL CHI PITCH 7 5 CPI INTL CHAR SET tu u FRANCE GERMANY U K DENMARK1 SWEDEN ITALY SPAIN 1 JAPAN NORWAY DENMARK2 SPAIN 2 LATIN AM KOREA LEGAL HOLAND TURKEY CHARACTER SET ITALICS R CODE PAGE oo MULTI PORTUGAL CANADA NORWAY EAST EURO CYRILLIC RUSSIAN HUNGARY KAMENICKY TURKEY ICELAND BULGARIA MAZOVIA GRK 437 GRK 851 GRK8859 7 GRK 1253 ARABNLS ARAB EXT WIN LAT1 WIN LAT2 ISO LTN1 ISO LTN2 TUR8859 9 ISOLTN9 KBL LATIN 7 PAGE LAYOUT LINE SPACING 8 LPI FORM LENGTH 3 INCH 3 5 INCH 11 3 INCH 4 INCH 5 INCH 5 5 INCH 6 INCH 7 INCH 8 5 INCH Ly A4 12 INCH FORM LOCK UT ON PAGE SKIP T ON COMPRESS PRINT 75 50 PRINT SETUP PRINT DIR BI DIR UNI DIR o QUIET MODE du ON AUTO LF T ON TEAR OFF OFF o TEAR POS Noa HEAD TOP PIN SWITCH T ON SERIAL 1 F BAUD RATE 19200BPS 4800BPS 2400 BPS 1200 BPS PARITY LU ODD EVEN DATA BIT 7 7 BIT STOP BIT T 2 BIT PROTOCOL XON XOFF 7 Figure 3 19 Current settings Please press the ONLINE key ensure the online light is on then hold down the EJECT LOAD key about 3 seconds to enter Menu Setup Mode Note It s suggest using the paper which is not smaller than 8 11inch width length Note 1 The items in net lines are the current setting 2 When select the compress printing in the setup menu high speed printing is invalid 25 DP320 User s Manual 1 The printer is in online mode holding the LOAD EJECT
15. Jotimark User s Manual DP320 Dot Matrix Printer 10 11 12 13 14 DP320 User s Manual Important Safety Instructions Read all of these instructions carefully and thoroughly and save them for later reference The unauthorized operation would lead to malfunction or accident Manufacturers have no responsibilities for the problems which are led by misoperations Follow all warnings and instructions in the manual as well as marked on the product If the printer has been used just now please not touch the print head for overheating Do not put your fingers under the left and right tractor sprocket covers of the tractor when installing the tractor paper Unplug this product from the power outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to you or the product Slots and openings on the cabinet and the back or bottom are provided for air ventilation To ensure reliable operation of the product and to protect it from overheating do not block or cover these openings The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should not be placed in a built in installation or kiosk stand unless proper ventilat
16. Knob 1 Insert the paper feed knob into the hole on the right side of the printer Figure1 6 Install the paper feed knob Note The D shape of knob should be aim at the D shape shaft inside the printer case 2 Push firmly on the knob until it fits against the printer case 1 5 2 Installing the Ribbon Cartridge 1 Before installing the ribbon cartridge make sure the printer is turned off 2 Remove the window As shown below turn the window backwards and then pull up to remove it Figure1 7 Remove the window 3 Remove the cutter Press the lock sheets on both side of the cutter and then pull the cutter upwards as shown below DP320 User s Manual Cutter Lock sheet Figure1 8 Remove the cutter 4 Pull the gap adjust lever to the highest position 5 Move the print head to the middle Note Never move the print head when the printer is on or else the printer may get damaged Besides do not touch the print head if the printer has just been recently used as the print head may be hot Figure1 9 Slide the print head to the middle of the printer 6 Hold the ribbon cartridge with the ribbon knob facing upwards Turn the ribbon knob in the direction of the arrow to remove any slack from the ribbon so that it is easier to install Figure1 10 Tighten the ribbon 7 Insert the ribbon cartridge into the printer as the following figure shown then press both sides of the cartridge down firmly to fit the buckles into th
17. TON AO OMe St os 37 Ao Ipnterface SpDeclHi call Sy 37 A S 38 Ao ISB AC eO ios ont ease exei eN O EE O eee aaa 38 AS Bela ENA ta dl Oe 38 Appendix B Command SUMMA Morsa aate Eos E redux a toe so ed EO E nnmnnn nnmnnn nnmnnn nnmnnn a Eas E red U eu nnnm mnnn 40 DP320 User s Manual Chapter 1 Installing the Printer 1 1 Unpacking amp Checking Check the following items in the package if any of these items is missing please contact your dealer Figure1 1 Packing list A Printer B Ribbon cartridge JMR111 C Power cord D Driver CD Including user s manual and driver E Packing list F Facility user s guide Caution The fittings please refer the packing list The packing style above is subject to change without notice 1 2 Removing the Protective Materials 1 Open the packing box take out the printer open the window of the printer and remove the protective materials shown in the following figure 2 Save all the original packing materials so that they can be used when transporting the printer Protective materials Figure1 2 Removing protective materials DP320 User s Manual 1 3 Main Parts of the Printer Figure1 3 Figure1 4 and Figure 1 5 shows the main parts of DP320 Gap adjust lever Cutter Paper guide Power switch Print head Control panel Ribbon cartridge Printer cover Power supply inlet Serial interface USB inter
18. You must use the tractor as a draught tractor to print on labels using draught tractor and drive tractor at the same time is fine also The installing ways of labels and tractor paper are the same Keep these tips in mind 1 Set the gap adjust lever to 1 position 2 Make sure the printing stays entirely within the printable area See the Appendix for specifications 3 Because labels are especially sensitive to temperature and humidity so please use them only under normal operating conditions 2 53 DP320 User s Manual 4 Do not leave labels in the printer while doing other jobs or they would curl around the platen and may jam when you resume printing 5 Remove the labels from the printer tear off the fresh supply at the rear of the printer and then press LF FF key to eject the remaining labels out of the printer Caution Never feed labels backward through the printer they can easily peel off the backing and jam the printer If a label does become stuck in the printer contact your dealer 3 1 5 Loading Envelopes The method of loading envelopes is basically the same with that of the cut sheet Just pay attention to the following tips 1 Before loading an envelope set the gap adjust lever to position 4 or 5 2 Insert the envelope into the printer paper guide as shown below push it down gently until it feeds into the printer Figure 3 18 Insert the envelop into the paper guide 3 Make sure the printing st
19. ards Connect the printer to the computer with the correct cables Before you begin place the printer upright as shown below ABS LN Serial interface p E E a USB interface Parallel interface Figure1 24 Lay the back of printer upwards Note Before connecting the parallel cable or the serial cable please make sure the power of the printer is shut down Only after tightening the cable may you turn on the power or it will damage the printer 1 9 1 Connecting to the Parallel Cable 1 Turn off both the computer and the printer Plug the parallel cable securely into the printer s parallel interface Squeeze the wire clips together until they are locked in place on both sides of the connector Parallel interface Figure1 25 Connect to the parallel cable 2 Plug the other end of the cable into the computer s parallel interface And then tighten the screws on both sides 1 9 2 Connecting to the USB Cable 1 Plug the A end of the USB cable flat shape into the computer s USB interface 2 Plug the B end of the USB cable square shape into the printer s USB interface As figure1 26 shown Note Don t impact the plug after connecting to the USB cable DP320 User s Manual Figure1 26 Connect to the USB cable 1 9 3 Connecting to the Serial Cable 1 Turn off both the computer and the printer Plug the serial cable securely into the printer s serial interface Tighten the screws on both sides of the connector Fig
20. ays entirely within the printable area or it may damage the print head See the Appendix for specifications It s a good idea to print a test sample using a piece of cut sheet before you print on the envelopes 4 Use envelopes only under normal temperature and humidity conditions 3 2 Changing Printer Settings 3 2 1 Setting printer parameter through the control panel 1 Press the ONLINE key on the control panel while turning on the printer The print head returns with the printer beeping once It is paper out if the ONLINE indicator is off and the Power indicator blinks 2 Set the paper select lever to the proper position If in cut sheet mode the paper select lever should in the cut sheet position otherwise it should in the tractor paper mode 3 After loading paper in cut sheet mode the printer would print out the current setting and facility operation guide of control panel automatically In tractor mode after installing the paper to the drive tractor once you press LOAD EJECT key the printer would load paper to printing home position and then print out the current setting and the facility operation guide of control panel 24 DP320 User s Manual Jolimark DP320 Current Setting Report VX X XXX XXXX XX XX SYSTEM SETUP Y LANGUAGE Do CHINESE CHAR MODE 4 CHINA CHARACTER FONT GG SANS S
21. ble Density Graphics Mode ESC Z 8 dot Quadruple Density Graphics Mode Set Chinese character mode Cancel Chinese character mode FS SO Select Double Width Mode Chinese 40 DP350 User s Manual 37 FS DC4 Cancel Double Width Mode 38 FS W Select Cancel quadruple size mode for Chinese character Select lengthways printing Select transverse printing Two character lengthways half size mode paratactically printing ruere 0 ESC X Select ASCliharacterwidh and height ason e esca seeataemoe o o OO ESC E Select Emprasized Mode 69 ESC F CancelEmphasized Mode 4 E em DP350 User s Manual ESC amp Define Downloaded Characters Copy ROM Characters Set into RAM ESC n Select Deselect User Defined Set ESC 6 Enable Character Set 2 fo 8 Selec Compressed Made ande em 28 ESC G Select Double ke Made s ESC Dee and Apoiya Syle ofSeorng 90 ESC Praia as Charter ESC Ce Dewefomfoma foe esc o Canet Skip OverPerorton esc SmleMMagn Oooo dem 242
22. ce less than 0 5 second the printer will feed the paper one line base on current line spacing set Alternatively hold the LF FF key down the printer will load tractor paper one page continuously LOAD EJECT 1 When the paper is at the ready position press LOAD EJECT key once the paper will be fed into the printing home position automatically 2 When the paper is at the printing home position press LOAD EJECT key in the offline mode the paper will return the ready position 3 When the paper is at the general print position not the printing home position press LOAD EJECT key once in offline mode less than 0 5 seconds the paper is ejected one line Alternatively hold the LOAD EJECT key down the printer will eject one page when the ejectable length is longer than one page If the paper ejectable length is less than one page the paper will go back to the ready position 4 When the paper is at the tear off position press LOAD EJECT key once the printer will eject the one page automatically ONLINE 1 If the printer has loaded paper in the offline mode press the key to enter ONLINE mode the ONLINE indicator is on and the printer available to print now 213 DP320 User s Manual Press this key in the online mode the printer is offline ONLINE indicator is off and the printer is unavailable to print 2 If the paper is at the tear off position in the offline mode press ONLINE key the printer will go back to the printing
23. ck for a paper jam or ribbon jam If it does turn the printer off and clear the jam 3 If an error occurs when you switch between cut sheets and tractor paper make sure the paper select lever is in the correct position 4 If the printer still does not work correctly turn off the printer and contact your dealer or a specified Jolimark service center e The print is faint or uneven Phenomenon 1 Printed characters have parts missing at the top or bottom Solutions The ribbon cartridge may not be installed properly See chapter 1 5 2 Phenomenon 2 The printout is faint Solutions The ribbon may be worn out Replace the ribbon as described on chapter 1 5 2 e The ribbon can not move smoothly Solutions The ribbon may be worn out Replace the ribbon as described on chapter 1 5 2 e Dots are missing in printed characters or graphics Phenomenon 1 A line of dots are missing in the printout Solutions The print head may be damaged Stop printing and contact your dealer or a specified Jolimark service center to have the print head replaced Phenomenon 2 Dots are missing in random positions Solutions The ribbon may be damaged Replace a new one Printed characters are not what you expected Phenomenon 1 The fonts or characters you sent with your software did not print Solutions Check whether the driver is correctly configured for your printer For instructions see chapter 1 10 Phenomenon 2 The font selected on the co
24. conoconoonnconoconocononcononocononanonnnnnnnnononanonnnnnnnnnaninanines 1 1 9 Main Parts or the PriNt uco usd noe EEN A A A 2 1 4 Choosing a Place for ine Printer usina 2 ONS LAM NE RIME H rs E Tease RET ah aceon RER SEER TL eA ees eect rates 3 1 5 1 Installing the Paper Feed KhOD iot E neces cute A 3 10 2 Installing the JAIDDOIT Cardo E A petet E BES nn jr eden add 3 PREASAN tM CT FACE EINE NUT 5 126 1 1NSTANING De IA MA ad os 5 02 Instamno Me DUNA e elo td de 6 Ta CONMEGCUING the POWER Cod A AS 7 RA oo e a an le te BUS mL dU Ric ME 7 1 9 Connecting the Printer to Your COmMputer coonccconccccccocncconcconncncnnncnonncnnnnnonononnnnonrnonnnonronannnnnnenannnnanes 9 1 9 1 Connecting to the Parallel Cable serrera E E E E A ETE 9 1 9 2 Connecting to MEUSE Cable o tit ma E O 9 1 9 3 CONNECIING 10 TNE Senal Cable a ie v ec 10 1 19 Insteliinig DIVET 5 2 d esie do o eee an unu cua 10 Chapter 2 Control Panel sica ada 13 E lg le ers iro gal o NES SEE E O EOS SEO CP ENTE ERE 13 22 NENS FUR CHON SN ee Ee EN 13 22 1 In ine Tractor Paper MOOG E b nadie Rise ed eae 13 2 2 2 VINE Our ehser Mode 1 ooo UI et se ace es as sane ead es dae eee eases 14 ELEC PUNE A 14 2 2 4 Micro Adjust of Printing Home Position and Tear Off Position coooccccconnnccconononanononanonnonanonnns 14 2 2 5 Feed Paper to the Tear Off POSITIOD occccconncccccnncocononocononocononononononnnnnnonanononannonnnnnnnnnnnnnaninnons 15 2 2 6 Other F riecli
25. ct the function of feeding the paper to tear off position ON or OFF in tractor TEAR OFF paper mode After selecting this function on if the printer receives FF command for a period of time but receives no printing data printer would feed the page bottom to tear off position automatically After selecting this function on when the printer has finished printing paper TEAR POS would be fed to the set tear off position automatically and you should tear off the paper manually PIN SWITCH After selecting this function on printer would switch different pins to print table line automatically Specify the protocol of printer serial data transfer as software control POSSE XON XOFF or hardware control DTR 28 DP320 User s Manual 3 4 Restore the Default Settings 1 Hold on TEAR LOAD EJECT and LF FF keys on the control panel at the same time while turning on the printer The indicators of the POWER and ONLINE on the control panel blink 3 times respectively at the same time and the printer makes two beeps to confirm that the printer s factory settings have been restored 2 Release the keys and switch the printer off and on again 3 After these steps the printer s factory settings work 29 DP320 User s Manual Chapter 4 Problems and Solutions Most problems you may encounter while operating your printer herein have simple solutions for those problems You can check the operation of your printer using the self tes
26. cut sheet position and then insert the cut sheet from front to print If you want to use tractor paper again pull the paper select lever back to the tractor paper position after cut sheet printing then press LOAD EJECT key tractor paper may be fed to the printer again e Eject function The function allows the user eject the tractor paper through the facility key on the control panel e Select the data transfer interface function automatically The printer configures with parallel interface USB interface or serial interface according to specific interface standards Connect the printer to the computer with the correct cables The printer would switch the correct interface according to the type of data automatically e Emulation The printer supports the Epson ESC PK2 emulation as standard e Enhance Chinese Character Set This printer contains GB18030 Chinese character set and also supports 4 bytes Chinese printing e Break pin compensation function User can set the printer to print using the pin which is in good condition to compensate the break pin e Pin switch rotation function User can set pins to switch while printing form transverse line in order to improve print head life DP320 User s Manual Table of Contents Important Safety INStrUCHONS asirio lirio accord i ia E EE a a a ii Chapter 1 Installing th PTI a a AA 1 T Unpackihg amp GASCA sii a A A do 1 1 2 Removing the Protective MaterlalS cooccconc
27. e drive tractor upwards to release the sprocket As shown below Figure 3 7 Release the sprocket 4 Slide the left sprocket referring to the scale on the printer The printer prints to the right of the O scale Push the left sprocket lock lever to lock the left sprocket in place Then slide the right sprocket to match the width of your paper but do not lock it Move the paper support so it is midway between the tractors Shown as below Figure 3 8 Adjust the position of the sprockets 5 Make sure your paper has a clean straight leading edge Open the sprocket covers Fit the first holes of the paper over the sprocket pins and then close the sprocket covers Slide the right sprocket unit to remove any slack in the paper and lock it in place Now the paper is in the ready position 19 DP320 User s Manual Figure 3 9 Load the tractor paper in the tractor Note Only to clean the paper jams when the printer is turned off can use the paper feed knob on the right side of the printer Otherwise you may damage the printer or change the printing home position 6 Hold the paper guide horizontally and install it according to the follow figure then block it in the direction shown by the arrow Figure 3 10 Install paper guide 7 Slide the right and left edge guides of the paper guide to make them stop at the triangular mark on the paper guide As shown below Figure 3 11 Adjust the position of paper guide 8 Make s
28. e of paper 3 Set the printer if necessary 4 Send the print command to the printer to print 3 1 Installing the Print Paper In addition to printing on cut sheets and tractor papers your printer can also print on a wide variety of paper types including multi ply papers labels and envelopes Caution When printing on multi ply paper as it is thicker than general paper it needs the bigger print force so printing past or at the edge of these papers may damage the print head Please make sure the printing contents are all within the printable area while printing The correlative printable area see the Appendix A for reference 3 1 1 Loading Cut Sheets 1 Make sure the printer is powered off and open the window of the printer refers to chapter 2 5 Gap adjust lever of this manual according to the paper type Figure 3 1 Adjust gap adjust lever 2 Close the window and set paper select lever toward the cut sheet position Figure 3 2 Adjust paper select lever 3 Raise the paper guide upright and then turn on the printer zd DP320 User s Manual Figure 3 3 Raise the paper guide upright 4 Slide the left edge guide until it reaches the triangular guide mark Next adjust the right edge guide to match the width of your paper As shown below Figure 3 4 Adjust the paper guide 5 Slide a sheet of paper down firmly between the edge guides until it meets resistance The printer loads the sheet automatically A
29. e printer slots Figure1 11 Install ribbon cartridge s ds DP320 User s Manual 8 Use hands or other auxiliaries to guide the ribbon between the print head and metal sheet Turn the ribbon knob to feed the ribbon into place it should not be twisted or creased Metal sheet Print head Figure1 12 Guide the ribbon between the print head and metal sheet 9 Slide the print head from side to side several times to make sure it moves smoothly 10 Pull the gap adjust lever back to the original position Reinstall and close the window NOTE 1 When your printing becomes faint you need to replace the ribbon cartridge Otherwise the print quality will be affected and the print head may be damaged 2 To remove the old ribbon cartridge first make sure the power is turned off move the print head to the center of the printer Then hold both sides of the ribbon cartridge and lift it out of the printer upwards Install a new one as the above steps 3 Please use the original ribbon cartridge only Manufacturer will not honor warranty when using unauthorized ribbon cartridge 1 6 Installing the Tractor There are two positions for the tractor to be installed one is push installation position back of printer and the other is pull installation position top of printer The tractor that installed in the back of printer is called drive tractor and the one installed in the top of printer is called draught tractor Generally you can
30. eed for service Note The contents of this manual are subject to change without notice All parts of the printer can be recycled When it is abandoned we can call it back freely Please contact us when you abandon it DP320 User s Manual Warnings Cautions and Notes Pay attention to the following promises when using this manual Warning Warnings must be followed carefully to avoid bodily injury Caution Cautions must be observed to avoid damage to your equipment Note Notes contain important information and useful tips on the operation of your printer The Guide First thanks for purchasing this Jolimark printer Your printer is a 24 pin 80 column dot matrix printer offering a wide range of features and multiple functions lt can be widely used in tax mail telecom police hospital insurance finance stock customhouse cabaret aviation and transport etc Printer Features e Install print paper easily The installation design makes you operate easily install paper rapidly and save your time e Tear off function This causes tractor paper to be automatically fed to the tear off position at the edge of the window for easy tear off at the perforations after printing This zero tear off capability helps eliminate paper wastage e Facility switch between cut sheet and tractor paper Feed the tractor paper back to the installing position through LOAD EJECT key on the control panel pull the paper select lever to the
31. face Parallel interface Figure1 5 Main parts of printer back view Note According to the specific interface standards 1 4 Choosing a Place for the Printer When selecting a place to set up your printer choose a convenient location that provides the following items 1 A flat stable surface 2 Adequate room around the printer to allow easy operation and maintenance Make sure it s close enough to the computer for the printer cable to reach and be sure you can easily unplug the power cord DP320 User s Manual 3 Moderate environmental conditions Select a cool dry area and protect your printer from direct sunlight excessive heat moisture or dust 4 Appropriate power source Make sure you use a grounded outlet do not use an adapter plug Avoid electrical outlets controlled by timers or wall switches an interruption in power can wipe out the information in your computer or printer memory If you place the printer on a stand follow these guidelines 1 Use a stand that supports at least 9 kg 19 Ib 2 Never use a stand which is slant Always keep it level 3 Provide enough clearance below the stand and between the printer rack and the legs of the rack so the tractor paper flows smoothly 4 Place cables so they do not interfere with paper feeding secure them to a leg of the stand if possible 1 5 Installing the Printer Follow the steps in this section to install your printer 1 5 1 Installing the Paper Feed
32. hat the window is closed and power on again Phenomenon 3 Paper does not eject completely Solutions 1 Use the LOAD EJECT key to eject the paper 2 Make sure the window is closed 3 The paper may be too long Check whether the paper used meets the specifications specified in the Appendix and the Using paper must be within the specified range See the paper specifications in the Appendix e Tractor paper does not feed properly Phenomenon 1 The tractor does not feed the paper Solutions 1 Check that the paper select lever is pulled forward to the tractor paper position If not move the lever to the correct position 2 If this problem still can not be solved The cause may be that the paper has come off the tractor Reinstall the paper to the tractor Phenomenon 2 Paper feeding is crooked or the paper jammed Solutions 1 Make sure the paper guide is in the upright position 2 Make sure the position of your paper supply can not prevent it from feeding straight 3 Make sure your paper supply is positioned within 1 meter 3 feet off the printer 4 Make sure the window is closed 5 Make sure the edge guide positions are correct Position the edge guides at the triangular guide marks 6 Check that the holes on the both sides of the paper are aligned with each other Also make sure the sprockets are locked and their covers are closed 7 Check whether the paper specifications meet the standard request according to the A
33. ht left margins gt 3 mm However the maximum printable width is 203 2 mm ne Printable area 28 mm Bottom margin 2 9 mm A 2 2 Tractor Paper 213 mm 213 mm R000000000000 The top and bottom margins above and below the perforation are 2 8 mm The left and right margins are 2 13 mm The maximum printable width is 203 2 mm A 3 Interface Specifications Your printer can be equipped with a parallel interface a USB interface or a serial interface The printer switches automatically to the appropriate interface when it receives data ou DP320 User s Manual A 3 1 Parallel Interface The parallel interface has the following characteristics Data format 8 bit Synchronization STROBE pulse Handshaking BUSY and ACKNLG signals Signal level TTL compatible Figure A 1 Parallel interface connector pin numbers A 3 2 USB Interface The following table provides the standardized contact terminating assignments by number and color for Series A and Series B connectors of Full speed USB 2 0 03 VES Re 23 m Wi Figure A 2 USB B type connector A 3 3 Serial Interface The serial interface has the following characteristics Baudrate 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps selectable Word length 7 or 8 bit selectable Start bit 1 bit Parity bit Odd even or none selectable Stop bit 1 bit Handshaking DTR protocol XON XOFF protocol selectable Serial pin assignment
34. ion 1 After turning on the printer install tractor paper properly using drive tractor and feed paper to the printing home position 2 Hold the ONLINE key down over 3 seconds in the offline mode till the ONLINE indicator blinks with a beep 3 Press UP or DOWN key to feed paper upwards or eject paper downwards 4 Press the ONLINE key again to save the setting and quit the alternate mode after finishing adjusting Before adjusting again the printing home position or the tear off position will be effective all the time After the tear off position is adjusted press ONLINE key to make the printer online and you can send commands to print Only after the printing home position is adjusted the printer ejects all the paper and feeds paper again does it print The printing home position adjusting methods of cut sheet and tractor paper are the same Note The adjustable range of printing home position is from 18 60 inch to 60 60 inch base on default position set by the factory The adjustable range of tear off position is from 15 60 inch to 15 60 inch base on default position set by the factory 14 DP320 User s Manual 2 2 5 Feed Paper to the Tear Off Position 1 Turn on the printer and then hold the ONLINE key down for about 3 seconds in the offline mode till the ONLINE indicator blinks with a beep 2 Hold the TEAR key down for about 3 seconds to switch the function of automatically feeding paper to the tear off pos
35. ion is provided This product should never be placed near or over a radiator or heat origin and should avoid of direct sunshine Do not locate this product where the cord would be walked on When the cord or the plug is mangled please stop using and get a new one replaced Make sure the old one is far away from the printer so it can avoid someone who does not know the inside story getting damage Do not use in locations subject to high humidity or dust levels Excessive humidity and dust may cause equipment damage or fire Never push objects of any kind into this product though cabinet slots as they may touch dangerous voltage dots or short out parts Dont remove the printer s out cover and repair the printer When needed call or take it to the professional To ensure safety please unplug this product prior to leaving it unused for an extended period The wall outlet you plan to connect to should be nearby and unobstructed Unplug this product from the power outlet and leave servicing to qualified service personnel under the following conditions A When the power cord or plug is damaged or frayed B If liquid has been spilled into the product C If the product has been exposed to rain or water D If the product does not operate normally when the operating instructions are followed E If the product has been dropped or the cabinet has been damaged F If the product exhibits a distinct change in performance it indicates a n
36. ition ON or OFF 2 2 6 Other Functions of the Panel ONLINE POWER Enter printer setting mode to change the printer default setting Long press LOAD EJECT key in online mode to enter menu setup mode LOAD EJECT POWER Chinese self test mode LF FF POWER Print pin test mode TEAR POWER English self test mode TEAR LF FF POWER Hex dump mode 2 3 Paper Select Lever Use the paper select lever to specify the printing mode of cut sheet or tractor paper If you use cut sheet to print please pull the paper select lever to cut sheet position if you use tractor paper to print pull the paper select lever to tractor paper position Figure 2 2 Paper select lever 2 4 Paper Feed Knob The paper feed knob is used to load or eject paper manually In general it s better not to use it 2 5 Gap adjust Lever Set the gap adjust lever to proper position according to the thickness of your printing materials It is factory set for standard office paper Figure 2 3 Gap adjust lever 15 DP320 User s Manual Copies including original Lever position Reserved 1 Standard paper cut sheet or tractor paper A 2 py 1 ay 2 O Multi ply paper E Envelopes Reserved se 16 DP320 User s Manual Chapter 3 How to use the printer Here are the steps of using printer 1 Assemble the printer as the chapter 1 connect the printer to your computer and install the driver correctly 2 Load the correct typ
37. nd turn on the printer 2 After the computer find out new hardware and finish searching a window of Add New Hardware Wizard pops up click Next 3 A window of Add New Hardware Wizard Windows operation pops up choose Search the best driver for the device recommended and click Next 4 A window of Search for new drivers pops up check Specify a location click Browse select the path as follows CD ROM Driver WIN98 WINME 1 USBdriver then click OK 5 Return to a window of Search for new drivers click Next a window of Windows driver file search for the device pops up click Next 6 After the system finishing installing the file automatically a window of USB Print Supported pops up click Finish 7 The printer USB driver process is installed successfully USB printer driver installing steps Click Start Settings Printers 2 Click Add Printer then a window of Add Printer Wizard pops up click Next 3 A window of Click the manufacturer and model of your printer pops up click Have Disk please click Browse select the path as follow CD ROM Driver WIN98 WINME and then click OK 4 A window of Install From Disk pops up click OK return to a window of Add Printer then click Next 5 A window of Printer port pops up select Available ports select
38. nstruction printer would give priority to print data instruction Specify the page length of the form for both cut sheet and continuous paper FORM LENGTH Printer feeds to next page according to the specified page length If the print data with page length instruction printer would give priority to print data instruction After selecting this function on printer would lock the page length setting Printer FORM LOCK feeds to next page according to the current setting parameter and would not affected by the page length instruction of the print data After selecting this function on printer would leave one inch 25 4mm margin at PAGE SKIP the perforation of the tractor paper automatically If the print data with page margin instruction printer would give priority to print data instruction After selecting this function on printer would print out transverse compressed content according to the specified percentage in normal speed When auto compress mode is selected printer would detect paper width automatically and choose the proper percentage to print COMPRESS PRINT Select the printing direction of the print head unidirectional bidirectional or selected via software PRINT DIR QUIET MODE Disable or enable the low noise function when this function is on print speed would be reduced AUTO LE If this function is on printer would advance the paper one line automatically after receiving every carriage return instruction Sele
39. ntrol panel can not be printed Solutions Your software may be overriding your control panel setting Use the font setting in your software program e The print position is not what you expected Phenomenon 1 The printing home position is not correct or the bottom part of one page is printed at the top of the next page Solutions 1 See chapter 2 2 4 to adjust the printing home position 2 Check the page length set by your software and adjust it in the software or in the printer to match the paper length EE DP320 User s Manual Phenomenon 2 Regular gaps occur in the printout Solutions Page Skip may be on Set Page Skip function to off in the Menu Setup mode See Changing printer settings on page 3 2 2 4 3 Paper Handling e Cut sheets do not be fed properly Phenomenon 1 Paper does not feed Solutions 1 Tractor paper may be left in the printer Remove the tractor paper Set the paper select lever to the cut sheet position Insert a new sheet 2 May be the sensor can not check there is paper if there is no tractor paper in the printer and the paper select lever is in the proper position Try to move the paper a little left to make sure to touch the paper in sensor Phenomenon 2 Paper feeding is crooked or the paper jammed Solutions Turn off the printer and pull out the jammed paper Reinsert a piece of cut sheet straight into the paper guide and adjust the paper guide to match with paper width Make sure t
40. ollows The following steps are used Windows XP as example There are slight differences among different operating systems 1 Connect the printer to computer with an USB cable and turn on the printer 2 After the computer find out new hardware and finish searching pop up a window of Found New Hardware Wizard choose Install from a list or specific location Advanced click Next 3 A window of Found New Hardware Wizard Please choose your search and installation options pops up choose Don t search will choose the driver to install click Next 4 A window of Add Printer Wizard pops up click Have Disk click Browse 5 A window of Install From Disk pops up Please according to the operating system environment you should select the path as follow CD ROM gt Driver gt WIN2000 XP Vista Win7 click Open then click OK to return to the window of Add Printer Wizard select the respective model click Next 6 Follow the guide click Next gradually till the installation is finished The installing steps for Windows 98 are as follows 1 The installing steps with a parallel cable or a serial cable 1 Click Start Settings Printers 2 Click Add Printer then a window of Add Printer Wizard pops up click Next then please read the select guide carefully such as select Local printer in the
41. ons of the PAL A eie A dem A ADA RAE 15 2 9 aper Select bSVBel sessuale ecco a st M Eee tc D o kp E CAE M E SUL DE 15 24 paper Feed NOD A A es SERENE FESTERNE AA 15 20 Gap adjust ci RN MR PD M mem 15 Chapter 3 How to use th HEN IEEE oio dera Ee cia 17 2T Installing the Pint FOL usu Eiooe o nado ed E auto 17 o Ld EOI GUESS oet tes org eta te cat QU oe o cies pe Decet cae ducens Eme cioe qM eM ele equ 17 3 12 LOAGING Iractor Fabel A A RU IP D MD EP EM UD 18 BTS LOGGING VIDI el oio EET EET 23 IMP LOGGING LADO SS AAA coobapenaeseataeus antaiasgenioutveceeceslenssaasl 23 CE ss Loading ENVIOS ia die 24 3 2 Changing Printer Seti GS sicario ion osea STREG 24 111 DP320 User s Manual 3 2 1 Setting printer parameter through the control panel sessi esee 24 9 2 2 Online aplitude Parameter SAM TS ia ce rule 26 o9 T Hnter setting descHDlOfIS A eee sees ee eae 27 3 4 Restore the Default SCHINGS na 29 Chapter 4 Problems and Solutions css EEG 30 POWERS DDI PO e eee UE 30 AA WIM AP o tie sig A alee cheat te cance ET RE SEEST ERE ears ERE LERET ERE SED EINE SEE E TENER 30 49 Paper Handle lt a dol te ee dot 32 2 4 AINME Adus t MOGOGQ anti e a a ippo sed 33 Chapter 5 Printer maintenalice iio cuocere os 34 A peNdiI dolore j er lilo tL 35 WEG AUN IRL PHP CERE E 35 A dl la AICO a otia ctas coule LN on D eu I ce A IE 37 LN o eet el Pea eee nt EE een en eee ee 37 Ae AC
42. paper has a clean straight leading edge Open the sprocket covers Fit the first holes of the paper over the sprocket pins and then close the sprocket covers Slide the right sprocket to remove any slack in the paper and lock it in place Figure 3 15 Load paper in the pull tractor 7 To separate the incoming paper from the printed paper you should install the paper guide Hold it horizontally and fit it into the printer s mounting slots Then slide the paper guide toward the back of the printer until it locks tightly 8 Slide the left and right edge guides to the center until it stops at the triangular guide mark 9 Make sure the window is closed and then turn on the printer When the printer receives data it begins printing automatically Using drive tractor and draught tractor at the same time 1 Turn the printer off then remove the paper guide Pull the paper select lever to the tractor paper position Remove the window and adjust the gap adjust lever according to the paper type 2 Make sure the tractor is installed correctly refer to chapter 1 3 Load the tractor paper on the sprocket of the drive tractor referring to Using drive tractor 4 Turn on the printer press LOAD EJECT key to load the paper automatically and the print head is at the printing home position of the first page Refer to chapter 2 2 4 to adjust the printing home position if necessary Hold LF FF key the printer feeds one page automatically 5 Relea
43. ppendix A Phenomenon 3 The paper does not eject completely Solutions 28 DP320 User s Manual 1 May be the page length is too long When using the draught tractor tear off the paper having entered the printer then press the LF FF key to feed the paper forward When using the drive tractor tear off the last paper printed out then press the LOAD EJECT key to feed the paper backward 2 Please make sure the paper length is within prescribed range Refer to the paper specifications in Appendix A Phenomenon 4 When you switch between cut sheets and tractor paper the beeper sounds several times and the online indicator is off Solutions There is paper left in the paper in channel while you change the paper select lever position Return the paper select lever to the previous position and eject the paper Then change the paper select lever position again 4 4 Alignment Adjust Mode Enter the alignment adjust mode to improve the print quality when the printer is used for a long time Note When the gap adjust lever is in the position of 2 or above the printer is in copy mode automatically Users can set the gap adjust lever according to specific paper type cut sheet or tractor paper then adjust the alignment following the steps below 1 Turn on the printer make sure the printer is paper in and then turn off the printer 2 Entering method of alignment adjust mode 1 In the online mode press and hold on the LF FF key and
44. s The following table lists the serial connector pin assignments and describes their respective interface signals 38 DP320 User s Manual Pin No Siga Direction Description Protective Ground FG PN Printer s chassis ground Transmitted Data TXD SD Out Printer has transmitted serial data Received Data RXD RD Printer has received serial data Signal Ground SG Le Return path for data control signals 20 Data Terminal Ready Out Positive when the printer is ready to receive data DTR ER and negative when the printer is not ready 1 13 EET Ore 25 2 14 Figure A 3 Serial interface connector pin numbers 39 DP350 User s Manual Appendix B Command Summary This printer supports EPSON ESC PK2 control commands shown as the follow table ESC Initialize Printer B ESC Cancel MSB Control Sequence o em EN ESC U Select Print Direction Printer Select character Unidirectional Mode on one line control Select Cancel Quiet Print Mode ESC Set Absolute Horizontal print position ESC Set Relative Horizontal print position ESC U Define Unit ESC V Set Absolute Vertical Print Position ESC v Set Relative Vertical Print Position ESC J n 180 Line Feed ESC j n 180 Reverse Line Feed Reassign Graphics Mode ESC G Select Graphics Mode mn and Print Raster Graphics color handling ESC K 8 dot Single Density Graphics Mode ESC L 8 dot Double Density Graphics Mode ESC Y 8 dot High speed Dou
45. s shown below Figure 3 5 Insert cut sheet 6 Adjust the printing home position according to the steps in chapter 2 2 4 if necessary Note Don t feed the paper with Paper feed knob or it will influence the paper not feeding properly 3 1 2 Loading Tractor Paper If you use the tractor paper you must decide which tractor to be installed Then you install the tractor in the corresponding way For easy to switch between printing on cut sheets and tractor paper or easy to tear off tractor paper sheet by sheet you should use the tractor in push position The printer comes with the tractor installed in this position at the factory settings If you want to print on labels you should use the tractor as a draught tractor You can use a drive tractor and a draught tractor at the same time to strengthen the function of dealing with the tractor papers which is fit for the printing requiring high precision in the print position such as tractor paper with printed tables multi ply paper and labels 18 DP320 User s Manual Here s how to load tractor paper Using drive tractor 1 Make sure the printer is turned off Remove the paper guide and place the paper select lever in the tractor paper position Open the printer window and then adjust the gap adjust lever according to paper type Figure 3 6 Adjust gap adjust lever 2 Make sure the tractor is installed correctly refer to chapter 1 3 Pull the sprocket lock lever of th
46. se the sprocket lock lever of the draught tractor and open the sprocket cover Pull straight the paper upwards and then adjust the left and right sprockets unit they match the width of your paper Then fit the tractor holes of the paper into the sprockets of the draught tractor lock the sprockets at last The paper should be without twisted 87 DP320 User s Manual Figure 3 16 Adjust the position of the draught tractor 6 If the tractor holes of the paper do not match with the sprocket of the draught tractor when tightening the paper lengthways then you can do as follows 1 Pull the paper select lever to the cut sheet position 2 Turn the paper feed knob until the paper is tightened lengthways 3 Pull the paper select lever forward to the tractor paper position 7 Install the paper guide and printer window again 8 The printer begins printing automatically when receiving print commands 3 1 3 Loading Multi ply papers The installing ways of multi ply papers and tractor paper are the same Just pay attention to the following tips when installing 1 Must refer to the figure below to lift up the paper guide otherwise it may cause paper jam during printing Figure 3 17 Lift up paper guide 2 Never load multi ply papers joined by metal staples tape or continuous gluing 3 Avoid printing beyond the printable area of multi ply papers or it may damage the print head see Appendix for details 3 1 4 Loading Labels
47. t There is a layer of oil covered on the carriage shaft which guarantees the carriage runs smoothly But the oil is easy to absorb dust please clean the dust with soft cloth first and then add proper lube NYE180 lube of NYE Company is recommended move print head back and forth to make lube scattered Cleaning the form feed path Wipe off wastepaper clean dirt and dust Note 1 Turn off printer and pull out the power cord before cleaning 2 Being used under dust circumstance the carriage shaft may stack much dust and affect the print quality 3 If you have just finished using the printer let the print head cool for a few minutes before you touch it 4 Please use a soft cloth for cleaning do not use combustible solvent 34 DP320 User s Manual Appendix A Specifications A 1 General Item Description 80 columns 10cpi 203 2 mm ASCII 17 international character sets U S A FRANCE GERMANY U K DENMARK I SWEDEN ITALY SPAIN JAPAN NORWAY DENMARK II SPAIN Il LATIN AM Character set KOREA LEGAL NETHERLANDS TURKEY Chinese GB 18030 EAN 13 EAN 8 Interleaved 2 of 5 Matrix 2 of 5 Industrial 2 of 5 Code 39 Code 128 B Code 128 C NW 7 ASCII Draft Roman Sans Serif Courier Prestige Script OCR A OCR B Orator Fonts set Chinese GB 18030 Song type U S A MULTI PORTUGAL CANADA NORWAY EAST EURO CYRILLIC RUSSIAN HUNGARY KAMENICKY TURKEY ICELAND BULGARIA MAZOVIA GRK 437 GRK
48. t See Running the Self test on chapter 1 8 If the self test works properly the problem probably lies in the computer the software or the interface cable If the self test does not work contact your dealer or qualified service person for assistance Note Press LOAD EJECT key while turning on the printer you can run the Chinese self test Press TEAR key while turning on the printer you can run the ASCII self test Note If you are an experienced user or a programmer you can print a hexadecimal dump to isolate communication problems between the printer and computer To print a hex dump firstly to install paper and turn off the printer Next hold down the LF FF and TEAR keys at the same time while you turning on the printer Then send data from your computer The printer prints all the codes it receives in hexadecimal format 4 1 Power Supply Power is not being supplied normally Phenomenon 1 The lights on the control panel do not go on and the printer has no action Solutions 1 Check that the power cord is properly plugged into the electrical outlet 2 If the electrical outlet is controlled by an outside switch or automatic timer use another outlet 3 Plug another electrical device such as a lamp into the outlet to determine whether the outlet is operating properly Phenomenon 2 The lights come on briefly and then go off The lights stay off even when the power is turned on again Solutions Check whether the printer s ra
49. ter At that time the POWER indicator blinks and the ONLINE indicator is off which indicates the printer is out of paper Figure1 20 Startup self test 3 Slide the left guide until it reaches at the triangular guide mark Next adjust the right guide to match the width of your paper Figure1 21 Adjust the right and left guides 4 Slide a sheet of paper down firmly between the guides until it meets resistance The printer loads the sheet automatically and begins printing when pressing ONLINE key Figure1 22 Install cut sheets Warning Always close the window while the printer is printing 5 To stop printing temporarily press the ONLINE key 6 After the printer finishes printing press LF FF key or LOAD EJECT key to eject cut sheet and then turn off the printer to exit self test mode ASCII Self test mode Jolimark DP320 VX X 20XX XX XX HSVWS y 0123456789 lt gt 0 ABCDEFGHIJKLMNOPQRSTUVWXYZTM ab amp 0123456789 lt gt ABCDEFGHIJKLMNOPQRSTUVWXYZ V abcd amp 0123456789 lt gt ABCDEFGHIJKLMNOPQRSTUVWXYZT WM abcde Figure1 23 ASCII Self test mode DP320 User s Manual NOTE If the self test does not print satisfactorily see Chapter 4 If it prints correctly go on to the next section 1 9 Connecting the Printer to Your Computer The printer can be configured with parallel interface USB interface or Serial interface according to the specific interface stand
50. ting voltage is matched with the power cord If not unplug the power cord immediately and contact your dealer or a specified Jolimark service center for advice Do not plug the power cord to the electrical outlet again 4 2 Printing The printer does not print Phenomenon 1 The Online light is on but nothing is printed Solutions 1 Check that the Driver is installed properly for your printer as described on chapter 1 10 Check the driver s printer settings 2 Check both ends of the interface cable Make sure the cable meets both the printer and computer specifications Phenomenon 2 The Online indicator is off and the ONLINE indicator blinks with the printer beeping once Solutions The printer may be out of paper Load paper in the printer Phenomenon 3 The printer sounds like it is printing but nothing is printed Solutions 1 The ribbon cartridge may not be installed properly See chapter 1 5 2 2 The ribbon may be worn out Replace the ribbon 3 The gap adjust lever may be too high If so move it to the corresponding thickness position with 30 DP320 User s Manual the paper Phenomenon 4 The printer makes a strange noise while printing Solutions 1 Turn off the printer and check for a paper jam a ribbon jam or other problems Phenomenon 5 The beeper sounds several times and the ONLINE indicator is off Solutions 1 Switch off the printer and power on again 2 If the ONLINE indicator stays off che
51. ure the window is closed Turn on the printer and Press LOAD EJECT key to feed paper You can adjust the printing home position according to chapter 2 2 4 When the printer receives data it begins printing automatically Note Do not use the knob to adjust the printing home position due to the micro range is limited When the adjustment exceeds the up limit or down limit the beeper beeps and the position can not be adjusted for a further time The position is in effect before next adjustment The margin set in the software can cover this adjustment so you had better adjust the printing home position with the software 9 When you finish printing the printer receives no data for several seconds the printer feeds the 20 DP320 User s Manual perforation of the tractor paper to the edge of the window so that you can tear off the last sheet Note Set the function of feeding paper to tear off position in the Print Setting mode on Otherwise the printer does not feed the perforation to the edge of the window 10 If the perforation and the edge of the window do not match you should adjust the tear off position following the steps in chapter 2 2 4 until they are matched and then tear down the paper having been printed When you send print data again the paper automatically feeds back to the printing home position and ready to print How to switch tractor paper to cut sheet Firstly tear down the tractor paper having been printed
52. ure1 27 Connect to serial cable 2 Plug the other end of the cable into the computer s serial interface then tighten the screws on both sides of the connector 1 10 Installing Driver Please use the cable to connect computer with printer then turn on the computer and the printer put the drive CD into the CD ROM Install driver by the following ways Auto installing way Double click the file Setup exe in the driver disc install driver by the following direct Note Auto installing way needs the operating system of Windows 2000 or above Hand operated installing way Note The hand operated installing ways of serial interface and parallel interface are the same 1 The installing steps of parallel interface for Windows 2000 XP Vista are as follows 1 Click Start Settings Select Printers 2 Click Add Printer then it pops up a window of Add Printer Wizard click Next then please read the select guide carefully such as select Local printer in the Local or Network Printer window then click next 3 A window of Select a Printer Port pops up select a usable port Such as select LPT1 Recommended Printer Port click Next 4 A window of Install Printer Software pops up click Have Disk click Next 5 A window of Install From Disk pops up Please according to the operating system environment you 10 DP320 User s Manual

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