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8200-1029-01N0 - VideoEdge Cam Handler Ext Release Notes

1. Onvif cameras cannot be discovered using Auto Discovery These cameras should be added manually When HikVision cameras are added via VE NVR Auto Discovery the device list will not show camera information These cameras should be added manually using the Configuring a Camera for ONVIF Communication steps which are highlighted above Adding the device manually will show this camera information When the user adds a camera to the VE NVR the latter will first attempt to use a native handler to establish communications Failing this it will revert to the ONVIF handler if this also fails the user will be unable to add the camera a lf the user has incorrectly typed in the password or assigned an incorrect password group the native handler communications will fail even if there is a suitable native handler available In this case it s possible that the ONVIF handler will be employed assuming ONVIF authentication is disabled If there is a native handler available then this is probably not what the user wanted i e the native handlers are normally more feature rich Each VE NVR native camera handler maintains the camera s user account name username eg for brand XYZ the username could be root123 the user then only has to specify a password via the VE NVR web GUI Given the range of different manufacturers providing ONVIF cameras it s not possible to identify a common username Therefore the VE NVR ONVIF handler requires the user t
2. Note 1 MPEG4 is not supported by many Pelco devices 2 The actual codecs supported will be dependent on the camera Audio Stream Feature The specific Audio stream feature characteristics by model families are All models G711mulaw Note 1 Pelco camera s audio stream is mixed with video stream handler demux audio stream from Video Stream 1 2 For some Pelco cameras they support audio on their web GUI but don t supply Audio in the API so handler doesn t support audio 35 2 Camera Handler Release Notes Pelco Event Stream Feature The handler uses UPNP GENA to get the dry contact status GENA can be understood as one kind of HTTP pushing mode The maximum number of dry contact events supported by each camera family All models Dynamically acquire from camera Special Points 1 When the camera is added to VE NVR it is recommended not to change settings via the cam era web GUI especially video and audio settings because the changes may need to reboot the video codec and this will affect the VE NVR 2 Pelco handler will support Edge device Motion Detection Event and Alarm input directly from the camera 3 User need to enable Edge based motion detection on camera Web GUI before enabling on VE NVR User need to ensure that at least one alarm input is configured for use on camera web GUI Camera Audio and Dry Contact will need enabled on the camera prior to enabling these on the VE NVR as the handl
3. When camera resolution is set to MJPEG 1920x1280 any fps gt 6 on VideoEdge camera will select its own settings and disregard user s setting from VE NVR FPS for MPEG4 stream has maximum value of 20 Video loss may occur when camera is set to mp4v 1080 20fps 5 American Dynamics SONY All 5th Generation Cameras Dual Stream Limitation Over configuration issue described in this release notes document applies to Dual streaming When resolution is setting is too high for camera to accommodate camera will select its own settings and disregard user s setting from VE NVR Workaround may not be available in some cases See Note1 Note5 for details SNC ER520 On camera web page the resolution of Image 2 can t be higher than Image 1 If image1 resolution is 640x480 or higher the highest fps of both images is 15 In the case when VE NVR only have one single stream enabled user must check if there are 2 streams enabled on camera via camera web GUI User should use the camera web GUI to disable stream 2 before selecting the max resolution and fps settings for stream 1 on VE NVR The SONY SNC ER520 has a The slower CGI response slower camera inquiry CGI response time than other SONY camera models The camera doesn t cause any VE NVR timeout issues User may inquiry CGI response time for experience slow VE NVR this camera is about 0 85 response when do the seconds configuration on V
4. Bitrate Type Constant Video Quality Highest Frame Rate 20 Max Bitrate 3072 Kbps Video Encoding H 264 a MPEGS Frame Interval 30 33 8 Camera Handler Release Notes ONVIF Secondary stream codec change requires a unit reboot Video Stream Type Sub Stream Video Type Video Stream Resolution 320 240 Bitrate Type Constant Video Quality Lowest Frame Rate 6 Max Bitrate 8192 Kbps Video Encoding H 264 I Frame Interval 30 The page at 192 168 200 9 says Do you want to reboot the unit Resolution Video Audio For H264 codec Primary stream supports 2 Stream Type Main Stream Normal largest resolutions Video Type Video Stream Secondary stream supports 3 aaa smallest resolutions Bitrate Type conan An ONVIF request for resolution Es list for H264 will return all the usas ua Highest S resolutions The user should be aware that the primary stream Video Audio can only support the 2 large largest resolutions and secondary stream only supports 3 smallest resolutions Stream Type Sub Stream Video Type video Stream Resolution 352 288 5 176 144 Bitrate Type 352 288 Video Quality balho OB American Dynamics 33 9 ONVIF RTSP Authentication Playback Log Configuration Must disable RTSP authentication User RTSP Authentication Note this do
5. Wide Dynamic Range Dry Contacts Digital Inputs 8 5 3 Dry Contacts Yes Enable Disable Should normally be preconfigured on the camera CreatePullPointSubscription PullMessage e Renew Unsubscribe 33 2 Camera Handler Release Notes Relay Outputs 8 13 2 Relay Outputs e GetRelayOutputs SetRelayOutputSettings e SetRelayOutputState No NTP 8 14 Synchronisation of time using NTP devices No Dynamic DN 8 15 Configuration of Dynamic DNS No Zero Configuration 8 16 Configuration of Zero Config No IP Address Filtering 8 17 Configuration of IP Address Filters No Device Discovery 9 1 WS Discovery as covered by the core specification No Network Conf iguration 9 2 If supported Get Set Network Default Gateway Get Set Network Protocols No Device Requirements 9 33 Get Device Information e g manufacturer model and firmware version Yes Client Requirements 9 33 If supported Create list modify and delete users from the camera username and password should be preconfigured on the camera by the user No Supported Key Functions Video Streaming Single an d Dual e Video Codec MJPEG MPEG4 and H 264 where supported e Audio Streaming Q American Dynamics ONVIF ONVIF Audio Codec AAC G711 an
6. and cant be NW960 changed So changing of MPEG4 quality from VE NVR web page will not take NW964 effect and the quality value will always be 50 NS950 NS954 Special Points The handler will ignore the model prefix of every camera So for example WV SC385 and DG SC385 will be regarded as the same camera with same features Currently four prefixes have been seen for Panasonic cameras they are WV DG WJ BB It is recommended when the camera is added to the VE NVR not to change any property parameters on the camera web GUI unless specified on the release notes When a camera is added the default video codec will be H 264 if it is supported by the camera and selected as the Video encoding format on the camera direct web page If not then MJPEG will be used to establish the first video stream If not MPEG 4 will be used if it is available For the cameras that support pattern the supported pattern count is based on configuration of the camera which might be 1 2 or 4 For those cameras that support image white balance the option supports 3 settings namely e 1 Automatic white balance control mode AWC e 2 Automatic tracing white balance mode ATW1 3 Automatic tracing white balance mode under a sodium lamp ATW2 Some Video Properties like Brightness Saturation Sharpness are normalized to percentage 0 100 but the real value in camera is range from nCameraMin to nCameraMax which result i
7. Edge metadata will only provide retrospective searches for the region of interest as specified on the camera MD region on camera GUI When configuring a second stream metadata stream for the i825 it if configuring multiple channels we recommend to enable these individually and not as a batch and wait until each stream becomes available before continuing on to the next one Camera Handler Release Notes American Dynamics IP SpeedDome American Dynamics IP SpeedDome Serial Number VE NVR will use the camera s MAC address as the camera serial number Supported Key Functions Video Streaming 4 max Video Codec MJPEG MPEG4 and H 264 Audio Streaming Audio codec s are AAC G 711 ulaw and G 711 alaw No PCM audio stream Mechanical Pan and Tilt and Optical Zoom Dry Contact Events Up to 4 dry contact events are support The camera is polled for dry contact event at 30s interval Query Device PTZ Methods PTZSpeed PTZNudge Zoom Pan Tilt PTZFilp e Preset Add Set Select Clear Preset Pattern Select Record Begin End Cancel Clear Required Network Ports e Port 5001 is for IDP command and control e Port 554 is for RTSP Default Username amp Password User name admin e Password admin Q American Dynamics 24 1 American Dynamics IP SpeedDome Bandwidth Efficiency Bandwidth efficiency has been improved for American Dynamics IP SpeedDome cameras running firmware version 2 0 or la
8. Get device log e Reset to factory default e Port 80 is for HTTP Port 554 is for RTSP Dry Contact Events HTTP server push is available in iAPI3 for use of obtaining the dry contact event camera dependent PTZ Applies to cameras that have mechanical Pan Tilt and Optical Zoom e Port 85 is for Illustra 625 PTZ and Illustra 825 fisheye HTTP metadata streaming Camera Handler Release Notes American Dynamics Illustra 625 PTZ Illustra 600 610 Compact Series Cameras Illustra 825 Fisheye Default Username amp Password Username admin Password admin Audio Video Streaming Feature Common characteristics The specific Auto Video Stream feature characteristics by model families are Illustra 625 PTZ 1 MJPEG and H 264 ADCi625 P132 2 ADCi625 P121 ADCi625 P122 ADCi625 P123 ADCi625 P124 Illustra 625 PTZ Feature Plus 1 MJPEG and H 264 ADCi625 P232 2 ADCi625 P222 ADCi625 P221 ADCi625 P223 ADCi625 P224 Illustra 600M Compact Series 1 MJPEG and H 264 ADCi600 M111 2 ADCi610 M111 ADCi610 M022 Support Dual video streams Support Dual video streams Support Dual video stream Illustra 825 Fisheye 1 MJPEG and H 264 ADCi825 F 311 2 Support Dual video stream on ACTIVE ADCi825 F312 image source with limitations Generic 1 Assume MJPEG MPEG4 and H 264 Assume Dual video streams Assume G711a G711u AAC and G726 if Audio capability is detected e VE NVR will not enforce any defaul
9. MJPEG Yes 2 0 4 2 1 4 5 1 Works as designed VJR 821 IWTV H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Works as designed VJR 811 IWTV H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Works as designed VG5 825 ECEV H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Tested amp Certified VG5 825 ETEV H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Works as designed NBN Supported Firmware v5950050 Dinion NBN 498 28 H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Tested amp Certified Dinion NBN 498 28V H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Works as designed Dinion NBN 498 28WV H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Works as designed Dinion NBN 498 28W H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Works as designed Dinion NBN 921 P H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Tested amp Certified Dinion NBN 921 2P H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Works as designed Dinion NBN 921 IP H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Works as designed Dinion NBN 832V P H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Works as designed Dinion NBN 832V IP H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Tested amp Certified Dinion NBC 265 P H 264 MJPEG Yes 1 0 4 2 1 4 5 1 Tested amp Certified AutoDome 700 Supported Firmware v5 80 0625 VG5 713 CCE2 H 264 MJPEG Yes 2 0 4 3 4 5 1 Works as designed VG5 723 CCE2 H 264 MJPEG Yes 2 0 4 3 4 5 1 Works as designed VG5 713 ECE2 H 264 MJPEG Yes 2 0 4 3 4 5 1 Works as designed VG5 714 ECE2 H 264 MJPEG Yes 2 0 4 3 4 5 1 Works as designed VG5 723 ECE2 H 264 MJPEG Yes 2 0 4 3 4 5 1 Works as designed VG5 724 ECE2 H 264 MJPEG Yes
10. No Yes No 4 4 4 5 1 Works as designed IXP H 264 MJPEG Yes DPC No Yes No 4 4 4 5 1 Works as designed Bullet IBP Series H 264 MJPEG DPC DPC No Yes No 4 4 4 5 1 Works as designed Dome IDSO H 264 MJPEG DPC DPC No Yes No 44 451 Works as designed ID10 H 264 MJPEG DPC DPC No Yes No 4 4 4 5 1 Works as designed IDE10 H 264 MJPEG DPC DPC No Yes No 4 4 4 5 1 Works as designed IDE20 H 264 MJPEG DPC DPC No Yes No 4 4 4 5 1 Works as designed IDE20 P H 264 MJPEG DPC DPC No Yes No 4 4 4 5 1 Works as designed IDE20 OV H 264 MJPEG DPC DPC No Yes No 4 4 4 5 1 Works as designed ID30 H 264 MJPEG DPC DPC No Yes No 4 4 4 5 1 Works as designed Ruggedized IESO H 264 MJPEG MPEG4 Yes DPC No Yes No 4 4 4 5 1 Works as designed 1E10 H 264 MJPEG Yes DPC No Yes No 4 4 4 5 1 Works as designed IE30 H 264 MJPEG Yes DPC No Yes No 4 4 4 5 1 Works as designed IEE10 H 264 MJPEG Yes DPC No Yes No 4 4 4 5 1 Works as designed IEE20 H 264 MJPEG Yes DPC No Yes No 4 4 4 5 1 Works as designed IEE20 P H 264 MJPEG Yes DPC No Yes No 44 451 Works as designed IEE20 OV H 264 MJPEG Yes DPC No Yes No 4 4 4 5 1 Works as designed Mini IMSO H 264 MJPEG MPEG4 Yes DPC No Yes No 4 4 4 5 1 Works as designed Q American Dynamics 13 1 Pelco enh H 264 MJPEG Yes DPC No Yes No 4 4 4 5 1 Works as designed n IM10 H 264 MJPEG Yes DPC No Yes
11. Please ensure the Bosch camera has the recommended firmware version before adding it to the VE NVR Due to camera limitations on the AutoDome Jr 800 HD it supports single H 264 stream when the resolution is set to 1080P or 720P 50 PAL 60 NTSC FPS on H 264 stream 1 and H 264 stream 2 is only a copy of H 264 stream 1 when 1080P is selected for stream 1 It supports dual H 264 streams when resolution and FPS are set to 720P and 25 PAL 30 NTSC FPS or below and H 264 stream 2 can be set to 4CIF and CIF resolution Camera Handler Release Notes Bosch Due to camera limitation when setting 1080P for MJPEG stream on the Autodome Jr 800HD it is shows 1920x1072 If observing some delay in live and recorded video on victor Client we recommend configuring the settings on camera GUI as Go to Settings advanced camera encoder profile Profile 1 Expert settings e GOP structure IP frame distance set slider to the same FPS value configured on the VE NVR Due to a camera issue for some Bosch cameras for example Auto Dome Easy II IP the camera has an interlacing issue when using 4CIF resolution In order to resolve the issue the camera must be set to CIF resolution on both the camera GUI Settings advanced camera encoder profile Profile 1 Video resolution and VE NVR video stream configuration Known Issues The FPS is only 2 75 when MJPEG streaming 25 fps is in use It is a known camera limitation Confirmed with Bosch sup
12. SW355 NW502S NP502 SW316 SW316L SP334 SP304 SW314 SC386 SC396 SC384 SC385 SW395 SW559 SF549 SF539 SP509 SW558 SF548 SF538 SP508 SW155 SW152 SF135 SF132 ST162 SW172 ST165 SW174W SW175 SP102 SP105 1 The camera models which can support either H 264 with MJPEG or support MPEG 4 with MJPEG must be switched between those modes using the camera direct web interface Note that with certain models an audio stream occurs as part of either an H 264 or MPEG 4 stream The audio stream will fail if the video stream format is switched off It is best to settle on a video encoding format before the camera is added to the VE NVR Due to the performance limitation of the multi codec models which can support MJPEG with either H 264 or MPEG 4 while streaming MJPEG with H 264 or MPEG 4 simultaneously the camera might not deliver the requested frame rate Please refer to the Panasonic product catalog for details BR To achieve the best available frame rate for MJPEG the camera web interface must be used to ensure that the H 264 1 and H 264 2 streams are set for transmission off and similar for cameras in MPEG 4 Video encoding format For cameras which send audio over a low bandwidth video stream such as SW352 SW355 SC384 and SC385 this also requires the audio to be disabled Even so due to processing and bandwidth limitations some camera models may not deliver the maximum listed frame rate when streaming MJPEG
13. There are issues with PTZ on The camera may freeze for a few This only happens on local client The both PT D series models on local seconds during PTZ movement on either issues may be caused by slow client on the VE Hybrid whereby the IR DLTV lens decoding speed on local client the camera will occasionally freeze when PTZ controls are being used The camera does not support H264 H264 or MPEG4 MPEG4 combinations Therefore the VE NVR will provide an Error message as expected when a Users tries to configure these settings Due to the VE NVR VE API limitation the VE NVR Web GUI will show all three resolutions on the 2 Stream Camera limitation Dual streaming H264 H264 or MPV4 MPV4 gives an error message Could not update stream 1 video codec However only MJPEG is supported on the second stream and so only MJPEG as the second stream can be This is expected behavior due to used for dual streaming the Camera limitation for Supported Codecs See table below stating the Supported Dual Stream Configurations amp Resolutions 5 American Dynamics 32 5 FLIR Camera limitation Dual streaming H264 H264 or MPV4 MPV4 gives an error message Could not updated stream 1 video codec This is expected behavior due to the Camera limitation for Supported Codecs The camera does not support H264 H264 or MPEG4 MPEG4 combinations Therefore the VE NVR will provide an Error message as expected when
14. 1 1 4 3 4 5 1 Tested amp Certified A American Dynamics 15 1 SONY SNC EM520 H 264 MJPEG MPEG4 No 0 0 4 3 4 5 1 Works as designed SNC EM521 H 264 MJPEG MPEG4 No 0 0 4 3 4 5 1 Works as designed Mini Dome Cameras SNC DH140 H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC DH140T H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC DH240 H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC DH240T H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC DH280 H 264 MJPEG MPEG4 Yes No 4 0 1 4 5 1 Works as designed SNC DH120 H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Works as designed SNC DH120T H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Works as designed SNC DH220T H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Works as designed SNC DH160 H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Works as designed SNC DH260 H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Works as designed SNC DS10 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC DS60 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC DM110 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC DM160 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC DF50N H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC DF50P H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as
15. 1 Tested amp Certified Illustra 610 Compact Mini Bullet Cameras ADCi610 M022 H 264 MJPEG No 1 0 No Yes No 4 4 4 5 1 Tested amp Certified Illustra 600 610 Compact Mini Dome Cameras ADCi600 M111 H 264 MJPEG No No No Yes No 4 3 4 5 1 Tested amp Certified ADCi610 M111 H 264 MJPEG No No No Yes No 4 3 4 5 1 Tested amp Certified Illustra 825 Fisheye Cameras ADCi825 F311 H 264 MJPEG No No No Yes Yes 4 4 4 5 1 Tested amp Certified ADCi825 F312 H 264 MJPEG No No No Yes Yes 4 4 4 5 1 Tested amp Certified Illustra Flex Series Cube ADCi600F W012 H 264 MJPEG Yes 0 0 No Yes No 4 4 4 5 1 Tested amp Certified Illustra Flex Series Box ADCi600F X002 H 264 MJPEG Yes 1 0 No Yes No 4 4 4 5 1 Tested amp Certified ADCi800F X002 H 264 MJPEG Yes 1 0 No Yes No 44 45 Tested amp Certified Illustra Flex Series Bullet ADCi600F B521 H 264 MJPEG Yes 1 0 No Yes No 44 45 Tested amp Certified ADCi800F B521 H 264 MJPEG Yes 1 0 No Yes No 4 4 4 5 1 Tested amp Certified 4 4 Camera Handler Release Notes Illustra Flex Series Dome American Dynamics ADCi600F D021 H 264 MJPEG Yes 1 0 No Yes No 4 4 4 5 1 Tested amp Certified ADCi600F D111 H 264 MJPEG Yes 1 0 No Yes No 4 4 4 5 1 Tested amp Certified ADCi800F D021 H 264 MJPEG Yes 1 0 No Yes No 4 4 4 5 1 Tested amp Certified ADCi800F D111 H 264 MJPEG Yes 1 0 No Yes No 4 4 4 5 1 Tested amp Cer
16. 2 0 4 3 4 5 1 Works as designed VG4 AutoDome Series Supported Firmware v5 72 VG4 100 Series H 264 MJPEG Yes 2 0 4 4 4 5 1 Works as designed VG4 200 Series H 264 MJPEG Yes 2 0 4 4 4 5 1 Works as designed Q American Dynamics 8 1 Bosch VG4 300 Series H 264 MJPEG Yes 210 4 4 4 5 1 Works as designed VG4 500i Series H 264 MJPEG Yes 2 0 4 4 4 5 1 Works as designed Generic All other models Dual Stream H 264 Yes DPC 4 4 4 5 1 Works as designed MJPEG MPEG4 DPC depends on camera capability 8 2 Camera Handler Release Notes CBC CBC VideoEdge camera handler is fully integrated with the CBC megapixel cameras CBC cameras operating system firmware is continually evolving please make sure your camera is running the most current firmware available Supported CBC Cameras Fixed IP Cameras MP1A MJPEG No No 4 0 1 4 5 1 Works as designed MP1DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designed MP2A MJPEG No No 4 0 1 4 5 1 Tested amp Certified MP2DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designed MP3DN H 264 MJPEG No No 4 0 1 4 5 1 Tested amp Certified MP5A MJPEG No No 4 0 1 4 5 1 Works as designed MP5DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designed Indoor Dome Cameras MP8D L4 MJPEG No No 4 0 1 4 5 1 Works as designed Generic All other models Dual Stream Yes DPC 4 0 1 4 5 1 Works as designed H 264
17. 3 4 5 1 Tested amp Certified AV10115 H 264 MJPEG No No 4 3 4 5 1 Works as designed 6 4 Camera Handler Release Notes MegaDome Dome Cameras Arecont Vision AV10255 H 264 MJPEG No No 4 3 4 5 1 Works as designed AV1355 H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2155 H 264 MJPEG No No 4 0 4 5 1 Works as designed AV3155 H 264 MJPEG No No 4 0 4 5 1 Works as designed AV5155 H 264 MJPEG No No 4 0 4 5 1 Works as designed AV1355 H 264 MJPEG No No 4 0 4 5 1 Works as designed AV1355DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2155DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV3155DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV5155DN H 264 MJPEG No No 4 0 4 5 1 Works as designed MegaView Bullet Cameras AV1325 H 264 MJPEG No No 4 0 4 5 1 Works as designed AV1325IR H 264 MJPEG No No 4 0 4 5 1 Works as designed AV1325DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2825 H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2825IR H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2825DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV1125IR H 264 MJPEG No No 4 0 4 5 1 Works as designed AV1125DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2125IR H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2125DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV3125IR H 264 MJPEGW No No
18. 4 0 4 5 1 Works as designed AV3125DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV5125IR H 264 MJPEG No No 4 0 4 5 1 Works as designed AV5125DN H 264 MJPEG No No 4 0 4 5 1 Works as designed Generic All other models DPC DPC DPC 4 0 4 5 1 Works as designed DPC depends on camera capability Note Each of the 8xxx cameras are comprised of four individual cameras housed together as a single camera Please make sure you have sufficient camera licenses available with your VideoEdge NVR When adding cameras to the VE NVR ensure that four camera slots are available e g when adding three separate cameras the first camera should be added to slot 1 this camera will use slots 1 2 3 4 the second cameras should be added to slot 5 it will use slots 5 6 7 8 The third camera should be added to slot 9 it will use 9 10 11 12 and so on 5 American Dynamics Arecont Vision 6 6 Camera Handler Release Notes The VideoEdge camera handler is fully integrated with the AXIS communications line of IP AXIS Communications cameras and video encoders AXIS has number of API s Application Programming Interface camera handlers to communicate with their cameras The VideoEdge NVR is fully integrated with the VAPIX API Version 2 cameras using firmware version 4 xx and VAPIX API Version 3 cameras using firmware version 5 xx As AXIS continues to release new cameras to the market the VideoEdge cam
19. 4 0 1 4 5 1 Works as designed AV1325DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV1325IR H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV2100 MJPEG No No 4 0 4 5 1 Tested amp Certified AV2100DN MJPEG No No 4 0 4 5 1 Tested amp Certified AV2100AI MJPEG No No 4 0 4 5 1 Tested amp Certified 5 American Dynamics Arecont Vision AV2100IR MJPEG No No 4 0 4 5 1 Works as designed AV2100M MJPEG No No 4 0 4 5 1 Works as designed AV2105 H 264 MJPEG No No 4 0 4 5 1 Tested amp Certified AV2105DN H 264 MJPEG No No 4 0 4 5 1 Tested amp Certified AV2105Al H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2110 MJPEG No No 4 0 1 4 5 1 Works as designed AV2110DN MJPEG No No 4 0 1 4 5 1 Works as designed AV2115 H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV2115DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV2115Al H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV2125 MJPEG No No 4 0 1 4 5 1 Works as designed AV2125DN MJPEG No No 4 0 1 4 5 1 Works as designed AV2125IR MJPEG No No 4 0 1 4 5 1 Works as designed AV2805 H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV2805DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designed Av2815 H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV2815DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designe
20. 5 American Dynamics 3 3 Continual Support Once these Security Groups are configured the user has the option to choose the level of security if supported they prefer when adding their camera to the VE NVR or VE Hybrid and it should be noted that user will need to enable the HTTPS feature on their camera before adding to VE NVR or VE Hybrid Table below shows the Security Group which each handler supports AD 8 Channel Encoder Yes No No AD VideoEdge IP Cameras Yes No No AD Illustra iAPI1 Yes No Yes AD IP SpeedDomes N A N A N A AD Illustra iAPI2 Yes No Yes AD Illustra iAPI3 Yes Yes Yes AD Illustra Flex Yes No No ACTi Corporation Cameras Yes No No Axis Cameras Yes No Yes Arecont Vision Cameras Yes No No Arecont Vision CBC Yes No No Bosch Cameras Yes No No Dahua Cameras Yes No No Flir Yes No No Panasonic Cameras Yes No No Pelco Cameras Yes No No Samsung Cameras Yes No No Sony Cameras Yes No Yes Vivotek Cameras Yes No Yes Bit Rate Controls on Supported Cameras for H 264 and MPEG4 Video stream configuration for supported cameras now has the ability to select a bit rate control for H 264 and MPEG4 Depending on the camera bit rate control can be either variable bit rate constrained bit rate constant bit rate or constant quality ONVIF Camera Handler An ONVIF compliant cameras handler has been added to the VideoEdge VE NVR so that ONVIF Profile S v2 2 comp
21. 5 1 Works as designed IPC K100W H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Tested amp Certified PTZ SD6583A HN H 264 MJPEG Yes 7 0 Yes Yes 4 4 4 5 1 Works as designed SD6582A HN H 264 MJPEG Yes 7 0 Yes Yes 4 4 4 5 1 Tested amp Certified SD6582C HN H 264 MJPEG Yes 7 0 Yes Yes 4 4 4 5 1 Works as designed SD3282D GN H 264 MJPEG Yes TIO Yes Yes 4 4 4 5 1 Works as designed SD6580 HN H 264 MJPEG Yes 7 0 Yes Yes 4 4 4 5 1 Works as designed SD6580C HN H 264 MJPEG Yes 7 0 Yes Yes 4 4 4 5 1 Works as designed SD6380D HN H 264 MJPEG Yes 7 0 Yes Yes 4 4 4 5 1 Works as designed SD6983A HN H 264 MJPEG Yes 7 0 Yes Yes 4 4 4 5 1 Works as designed SD6982C HN H 264 MJPEG Yes 7 0 Yes Yes 4 4 4 5 1 Works as designed SD6982A HN H 264 MJPEG Yes 7 0 Yes Yes 4 4 4 5 1 Works as designed SD6980C HN H 264 MJPEG Yes 7 0 Yes Yes 4 4 4 5 1 Works as designed SD6980 HN H 264 MJPEG Yes 7 0 Yes Yes 4 4 4 5 1 Works as designed Generic All other models Model Dependent Yes Yes 4 4 4 5 1 Works as designed Camera Handler Release Notes Dahua Generic model is full featured and supports dual video streams audio stream PTZ dry contact events query device Edge device motion detection and alarm out For specific models the handler dynamically queries the cameras for capabilities 5 American Dynamics 10 3 Dahua 10 4 Camera Handler Release Notes FLIR FLIR In this release the VideoEdge camera pack is fully in
22. 5 13 3 instead of 2 5 16 0 which is reflected on the Camera Web GUI Cosmetic issue from the camera Camera issue Cosmetic issue from the camera sending the information to the VE NVR Camera Handler Release Notes Camera Limitations FLIR IR DLTV lens for all D PT F series cameras support MJPEG only as 2 stream This is due to the change in Camera firmware version ww1 4 1 The FLIR cameras with Firmware version 1 4 1 will only support MJPEG as its second stream This is the only second stream codec that the FLIR camera supports Therefore the supported dual stream combination on VE NVR is e H264 MJPEG e MJPEG MJPEG e MPV4 MJPEG Any other combination is NOT supported by the camera and the VE NVR will produce an error message stating Could not update stream 1 video codec D PT F series cameras only The camera GUI video profiles work as following to reflect the different streams Video 0 1 refers to stream 1 and 2 of the IR video Video 2 3 refers to stream 1 and 2 of the DLTV video The following are the Video Profiles and supported configurations Video 0 Configurable H264 MJPEG MPV4 IR stream Video 1 Non Configurable MJPEG IR stream Video 2 Configurable H264 MJPEG MPV4 DLTV stream Video 3 Non Configurable MJPEG DLTV stream In some cases due to camera limitations the First and Second stream profiles may not support the same Codec FPS and Resolution When editin
23. 554 is for RTSP Default Username amp Password e Username root e Password none Camera Serial Number VE NVR will use the camera s MAC address as the camera serial number 5 American Dynamics 38 3 Vivotek Corp Video Audio Event Stream Feature Generic Codec H 264 or MPEG4 or MJPEG depends on camera capability Dual Stream depends on camera capability Depends on camera capability Depends on camera capability Depends on camera capability FD8136 Single Stream H 264 MPEG4 MJPEG Dual Stream H 264 H 264 H 264 MPEG4 H 264 MJPEG MPEG4 MPEG4 MPEG4 MJPEG MJPEG MJPEG Codec G711 PCMU 1 alarm inputs with active status polling mode Flip FD8135H see notes 1 amp 2 below FD8335H Single Stream H 264 MPEG4 MJPEG Dual stream H 264 H 264 H 264 MPEG4 H 264 MJPEG MPEG4 MJPEG MJPEG MJPEG Note MPEG4 is not supported due toa camera limitation Codec G711 PCMU 3 alarm inputs with active status polling mode Flip 38 4 Camera Handler Release Notes Vivotek Corp FE8171V see Single Stream Codec 1 alarm inputs with Flip note 1 below H 264 MPEG4 active status polling MJPEG G711 PCMU mode FE8171 Dual stream H 264 H 264 H 264 MPEG4 H 264 MJPEG MPEG4 MJPEG MJPEG MJPEG Note MPEG4 Is not supported on dual stream due to camera limitation FE8172 see Single
24. CH160 CH220 SNC DH120 DH120T DH160 SNC DH220 DH220T DH260 SNC CH140 CH180 CH240 SNC CH280 DH140 DH140T SNC DH180 SNC DH240 DH240T DH240 SNC CH260 DH260 DH280 SNC RH124 RH164 RS46N P SNC RS44N P RS86N P RS84N P SNT EX101 EX101E EX104 SNT EX154 EP104 EP154 SNC EP520 SNC EP521 SNC EP550 SNC EP580 SNC ER520 SNC ER521 SNC ER550 SNC ER580 SNC EB520 SNC EM520 SNC EM521 Supported Key Functions Video Streaming Single and Dual Video Codec MJPEG MPEG4 and H 264 e Audio Streaming 5 American Dynamics SONY Audio codec supported depends on camera functionality PTZ applies to cameras with mechanical pan tilt and optical zoom Dry contact events HTTP server push functionality is available for increase in efficiency and speed of obtaining dry contact events Unsupported Key Functions Find devices Power off devices Get device log e Reset to factory default Digital PTZ on cameras that support internal digital PTZ Audio Video Stream Feature Changing the stream settings such as codec resolution FPS or quality of a selected video stream may require up to 5 seconds of time delay to re establish the video stream e Video quality settings for MJPEG can range from 1 10 VE NVR normalized values are 10 100 with increment step of 10 Video quality setting is not applicable for MPEG4 or H 264 Video bit rate control settings for MPEG4 and H 264
25. Camera Handler Release Notes Pelco Pelco This VideoEdge camera handler is fully integrated with the Pelco line of IP cameras Pelco generally doesn t change the core API interface for their cameras This VideoEdge camera handler is based on the Pelco API released on July 31 2013 As Pelco continue to release new cameras there may be instances where specific Pelco cameras are not listed in these release notes Pelco camera handler will get the camera capability dynamically when the specific camera is being added to NVR and determine whether the specific camera is supported or not If the camera is supported it will be added to VE NVR successfully Supported Pelco cameras Box IL10 H 264 No DPC No No No 44 4 51 Works as designed IXS0 H 264 MJPEG MPEG4 Yes DPC No Yes No 4 4 4 5 1 Works as designed IXES1 Enh H 264 MJPEG MPEG4 Yes DPC No Yes No 4 4 4 5 1 Works as designed 1X10 H 264 MJPEG No DPC No Yes No 4 4 4 5 1 Works as designed IXE10 H 264 MJPEG No DPC No Yes No 4 4 4 5 1 Works as designed IXE11 Enh H 264 MJPEG MPEG4 Yes DPC No Yes No 4 4 4 5 1 Works as designed IXE20 H 264 MJPEG No DPC No Yes No 4 4 4 5 1 Works as designed IXE21 Enh H 264 MJPEG MPEG4 Yes DPC No Yes No 4 4 4 5 1 Works as designed IX30 H 264 MJPEG No DPC No Yes No 4 4 4 5 1 Works as designed IXE31 Enh H 264 MJPEG MPEG4 Yes DPC
26. Certified ADCi610 D023 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D323 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D133 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D033 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D143 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D043 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified Illustra 610LT Mini Dome Cameras ADCi610LT D111 H 264 MJPEG No No No Yes Yes 4 1 4 5 1 Tested amp Certified 4 2 Camera Handler Release Notes American Dynamics ADCi610LT D113 H 264 MJPEG No No No Yes Yes 4 1 4 5 1 Tested amp Certified Illustra 600 Telephoto Lens Mini Dome Cameras ADCi600 D521 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D541 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D523 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D543 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified Illustra 610 Telephoto Lens Mini Dome Cameras ADCi610 D521 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D541 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D523 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested am
27. Certified AV20185CO H 264 MJPEG No No 4 3 4 5 1 Works as designed AV20365DN H 264 MJPEG No No 4 3 4 5 1 Works as designed AV20365CO H 264 MJPEG No No 4 3 4 5 1 Works as designed MegaVideo Box Cameras AV1115 H 264 MJPEG No No 4 0 4 5 1 Works as designed AV1115DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV1115Al H 264 MJPEG No No 4 0 4 5 1 Works as designed AV1300Al MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV1300DN MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV1305 H 264 MJPEG No No 4 0 4 5 1 Works as designed AV1305Al H 264 MJPEG No No 4 0 4 5 1 Works as designed AV1305DN H 264 MJPEG No No 4 0 4 5 1 Works as designed 5 American Dynamics Arecont Vision AV1310 MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV1310DN MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV1315 H 264 MJPEG No No 4 0 4 5 1 Works as designed AV1315DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2100Al MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV2100DN MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV2105 H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2105Al H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2105DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2110 MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV2110DN MJPEG No No 4 0 1 4 5 1 Tested amp
28. Corp VideoEdge camera handler is fully integrated with the Panasonic line of IP cameras Panasonic generally doesn t change the core API interface for their cameras VideoEdge camera handler is based on Panasonic core API package version 1 28 supporting both WV and DG versions of the listed cameras As Panasonic continues to release new cameras there may be instances where specific Panasonic cameras are not listed in the available camera pack A generic Panasonic camera handler is available for these cameras Supported Panasonic cameras and encoders Encoders GXE500 H 264 MJPEG MPEG4 Yes 3 0 4 3 4 5 1 Tested amp Certified Fixed Dome Cameras NW484 MJPEG MPEG4 No 1 0 4 0 1 4 5 1 Tested amp Certified NW484S MJPEG MPEG4 No 1 0 4 0 1 4 5 1 Works as designed NW502S H 264 MJPEG MPEG4 Yes 3 0 4 0 1 4 5 1 Works as designed SF332 H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SF335 H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Tested amp Certified SF336 H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Tested amp Certified SF342 H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SF346 H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SW352 H 264 MJPEG MPEG4 Yes 1 0 4 1 4 5 1 Works as designed SW355 H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed NF284 MJPEG MPEG4 Yes 1 0 4 1 4 5 1 Tested amp Certified NF302 MJPEG MPEG
29. H 264 MJPEG MPEG4 Yes 2 0 4 0 1 4 5 1 Works as designed SNT EX 101E H 264 MJPEG MPEG4 Yes 2 0 4 0 1 4 5 1 Works as designed SNT EX 104 H 264 MJPEG MPEG4 Yes 4 0 4 0 1 4 5 1 Tested amp Certified SNT EP 104 H 264 MJPEG MPEG4 Yes No 4 0 1 4 5 1 Works as designed SNT EP 154 H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Tested amp Certified SNT EX 154 H 264 MJPEG MPEG4 Yes 4 0 4 0 1 4 5 1 Tested amp Certified Fixed Cameras SNC CS20 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC CH160 H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Tested amp Certified SNC CH140 H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC CH240 H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Tested amp Certified SNC CH180 H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC CH280 H 264 MJPEG MPEG4 Yes No 4 0 1 4 5 1 Works as designed SNC CH120 H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Works as designed SNC CH220 H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Works as designed SNC CH260 H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Works as designed SNC CM120 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC CS50N H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Tested amp Certified SNC CS50P H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC CH110 H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Tested amp Certified SNC CH210 H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Works as designed SNC EB520 H 264 MJPEG MPEG4 No
30. HDBW3301 H 264 MJPEG Yes 2 0 Yes N A 4 4 4 5 1 Works as designed IPC HDBW3301 DI H 264 MJPEG Yes 2 0 Yes N A 4 4 4 5 1 Works as designed IPC HDBW3300 H 264 MJPEG Yes 2 0 Yes N A 4 4 4 5 1 Works as designed IPC HDBW3200 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HDBW3200 DI H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HDW3200 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HDW3200S H 264 MJPEG No 0 0 Yes N A 4 4 4 5 1 Works as designed IPC HDBW3101 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HDBW3101 DI H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HDBW3100 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HDW3100 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HDW2100 H 264 MJPEG No 0 0 Yes N A 4 4 4 5 1 Works as designed IPC HDBW3110 H 264 MJPEG Yes 2 0 Yes N A 4 4 4 5 1 Works as designed IPC with Motorized Lens IPC HFW3202C H 264 MJPEG Yes 2 0 Yes Zoom 4 4 4 5 1 Tested amp Certified IPC HDB3202 H 264 MJPEG Yes 1 0 Yes Zoom 4 4 4 5 1 Works as designed IPC HDB3202 DI H 264 MJPEG Yes 1 0 Yes Zoom 4 4 4 5 1 Works as designed IPC HDBW3202 H 264 MJPEG Yes 1 0 Yes Zoom 4 4 4 5 1 Works as designed IPC HDBW3202 DI H 264 MJPEG Yes 1 0 Yes Zoom 4 4 4 5 1 Works as designed Home use IPC IPC K100 H 264 MJPEG No 0 0 Yes N A 4 4 4 5 1 Works as designed IPC K100A H 264 MJPEG Yes 1 0 Yes N A 4 4 4
31. Handler Release Notes AXIS Communications 17 18 19 20 21 22 23 24 25 26 27 28 Axis cameras allow up to 10 motion detection windows to be configured on the camera GUI The VE NVR does not detect these different windows and detects Edge Based motion detection from the first motion window on the camera GUI When enabling motion detection via the camera GUI in order to use Edge Based motion detection the sensitivity may need to be increased in order to gain precise detection results MJPEG codec does not support 5MP 2592 1944 or 3MP 2048 1536 resolution due to a RTP limitation which the victor web client player use These resolutions have been removed from the VE NVR resolution list Setting stream configuration on the VE NVR does not reflect on the camera interface whilst VE NVR stream settings are not impact by the camera interface When camera is added the user should configure stream settings on the VE NVR Due to camera performance limitations some Axis cameras cannot reach the FPS set on the VE NVR especially when dual stream is configured Please refer to camera documentation Audio volume increment can be set in increments of 3 Current implementation does not incorporate the volumes mute auto or non integer values therefore such volume will be default to O when the camera is first added to the VE NVR The audio bitrate 24Kbps is not supported for G
32. MJPEG DPC depends on camera capability A American Dynamics 9 1 CBC 9 2 Camera Handler Release Notes Supported Dahua cameras Dahua Dahua This VideoEdge camera handler is fully integrated with the Dahua line of IP cameras Dahua generally doesn t change the core API interface for their cameras This VideoEdge camera handler is based on the Dahua core API package version DAHUA HTTP API FOR IPC V1 30 As Dahua continue to release new cameras there may be instances where specific Dahua cameras are not listed in these release notes A generic Dahua camera handler is available for these cameras Fixed Box IPC HF3500 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HF3301 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HF3300 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HF3200 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HF3101 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Tested amp Certified IPC HF3100 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HF3110 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HFW3301C H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HFW3300 H 264 MJPEG Yes 2 0 Yes N A 4 4 4 5 1 Works as designed IPC HFW3300C H 264 MJPEG Yes 2 0 Yes N A 4 4 4 5 1 Works as desig
33. NVR not covering all values in the camera When the camera is added to VE NVR itis recommended not to change settings from the camera web page especially video and audio because the change may need to reboot the video codec and this will affect the VE NVR When changing the video resolution frame rate quality bit rate audio codec the code stream will reboot At this time the related property cannot be accessed Resolutions on stream1 and stream2 cannot be changed at the same time 610LT models have removed some functionality available in the 610 standard models This removed functionality is IR illuminator support SD card support and TV input output support The Illustra 210 models have no support for Region of Interest Face Detection and Pseudo Multi Pass Encoding 5 American Dynamics 21 5 American Dynamics Fixed Camera Illustra 210 Illustra 600 and Illustra 610 Domes 21 6 Camera Handler Release Notes American Dynamics Fixed Camera Illustra 600 610 and 600LT Series Box and Bullets American Dynamics Fixed Camera Illustra 600 610 and 600LT Series Box and Bullets Supported Firmware v1 0 16 or later Supported Key Functions Video Streaming MJPEG H 264 and Dual Streaming supported e Audio Streaming Dry Contact Event 1 Contact Polling every 100ms Query Device Reboot Unsupported Key Functions PTZ Operation Power off Devices Get Device Log Find Devices e Reset to Fac
34. Stream Codec 1 alarm inputs with Flip notes 1 and 3 H 264 MJPEG active status polling below G711 PCMU mode FE8172V Dual stream SF8172 H 264 H 264 SF8172V H 264 MJPEG AF5127 MJPEG MJPEG AF5127V IP8362 see Single Stream Codec 1 alarm inputs with Flip note 1 below H 264 MPEG4 MJPEG Dual stream H 264 H 264 H 264 MPEG4 H 264 MJPEG MPEG4 MPEG4 MPEG4 MJPEG MJPEG MJPEG G711 PCMU active status polling mode 5 American Dynamics 38 5 Vivotek Corp SD8313E see Single Stream Codec 3 alarm inputs with Absolute notes 1 and 4 below H 264 MPEG4 MJPEG Dual stream H 264 H 264 H 264 MPEG4 H 264 MJPEG MPEG4 MPEG4 MPEG4 MJPEG MJPEG MJPEG G711 PCMU active status polling mode note 1 below H 264 MPEG4 active status polling continuous stepped MJPEG G711 PCMU mode zoom focus flip SD8323E preset SD8312E Dual stream SD8322E H 264 H 264 SD8311E H 264 MPEG4 SD8321E H 264 MJPEG MPEG4 MPEG4 MPEG4 MJPEG MJPEG MJPEG SD8362E see Single Stream Codec 3 alarm inputs with Absolute continuous stepped zoom focus flip preset 38 6 Camera Handler Release Notes Vivotek Corp VS8801 see notes 1 below Single Stream H 264 MPEG4 MJPEG Dual stream N A Codec G711 PCMU 8 alarm inputs with active status polling mode Stepped zoom focus fli
35. Yes 1 0 No N A 4 2 1 4 5 1 Works as designed SNV 5080 H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 2 1 4 5 1 Works as designed SNV 5080R H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 2 1 4 5 1 Works as designed SNV 7080 H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 2 1 4 5 1 Works as designed SNV 7080R H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 2 1 4 5 1 Works as designed SND 3080 H 264 MJPEG MPEG4 No 2 0 Yes N A 4 2 1 4 5 1 Tested amp Certified SND 3082 H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 2 1 4 5 1 Works as designed SND 3080F H 264 MJPEG MPEG4 No 2 0 Yes N A 4 2 1 4 5 1 Works as designed SND 3080C H 264 MJPEG MPEG4 No 2 0 Yes N A 4 2 1 4 5 1 Works as designed SND 3080CF H 264 MJPEG MPEG4 No 2 0 Yes N A 4 2 1 4 5 1 Works as designed SND 5080 H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 2 1 4 5 1 Tested amp Certified SND 5080F H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 2 1 4 5 1 Works as designed SND 7080 H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 2 1 4 5 1 Tested amp Certified SND 7080F H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 2 1 4 5 1 Works as designed SND 1080 H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 4 4 5 1 Works as designed SND 3082F H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 4 4 5 1 Works as designed SND 5011 H 264 MJPEG No 1 0 Yes N A 4 4 4 5 1 Works as designed SND 5061 H 264 MJPEG No 1 0 Yes N A 4 4 4 5 1 Works as designed SND 7011 H 264 MJPEG No 1 0 Yes N A 4 4 4 5 1 Tested amp Certified SND 7061 H 264 MJPEG No 1 0 Yes N A 4 4 4 5 1 Works
36. a room being viewed when receiving MJPEG from Axis Day Night cameras To avoid the problem either use MPEG 4 or H 264 to receive the stream 12 The VE NVR Web client allows selection of 8 Kbps audio bit rate and AAC Audio Codec but not the audio sampling rate Selecting the 8 Kbps audio bit rate setting will result in a loss of audio if the sampling rate is 16 KHz or higher Use the camera s own web interface to change the audio sample rate to 8 KHz if the 8 Kbps audio bit rate is selected This limitation occurs on Axis cameras that support AAC Audio Codec and the 16KHz or higher Audio Sample Rate Please refer to Axis camera documentation for details 13 After enabling dry contact inputs ensure that LAN connectivity to the camera is maintained otherwise frequent VE NVR event log messages will be generated about failed attempts to re establish dry contact event streams and an infrequent reload of the Axis handler may occur due to a race condition flaw in libcurl version 7 21 3 14 When configuring Edge Based Motion Detection and Metadata the motion area should be configured on the camera before adding to the VE NVR 15 Edge Based Motion Events and Edge Based Motion Metadata Streams are only supported when configure included windows radio box is selected on camera web interface 16 Edge Based motion detection may only be available when there is at least one H264 stream enabled on the device 28 4 Camera
37. appropriate parameter group image source PTZ etc The invalid values will be displayed but will be appended with not supported The AXIS handler will also see the not supported in the parameter value strings it reads from the camera If any invalid values are found then use the camera s web interface to change invalid settings to valid settings After an AXIS camera has been disconnected from the network it can take up to 22 seconds to raise an alarm and attempt a reconnect after the dry contact connection to the device is lost However the loss of the video stream from that camera will be detected within a few seconds and an alarm will be raised If the camera s own web GUI is used to rotate an image instead of using the VE NVR web client Image Settings screen then the change does not take effect on existing streams until an FPS or resolution change causes the stream to be destroyed and recreated It is recommended to use the VE NVR web client Image Settings screen to rotate the image because that will cause the stream to be destroyed and recreated If the customer needs to change the active state of a dry contact input then it should be changed before adding a corresponding alarm sensor otherwise an alarm alert may be caused as a result of changing the active state H264 VBR bitrate settings are not supported or available on the VE NVR If the VBR bitrate settings have been changed via the camera
38. as designed SND 7082 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed SND 7082F H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed SND 6084 H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 4 4 5 1 Works as designed SND 6083 H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 4 4 5 1 Works as designed SND 6084R H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 4 4 5 1 Works as designed SND 3082 H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 4 4 5 1 Works as designed SND 7082 H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 4 4 5 1 Works as designed SND 6084R H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 4 4 5 1 Works as designed PTZ Series Cameras SNP 3120 H 264 MJPEG MPEG4 Yes 2 0 No Yes 4 2 1 4 5 1 Tested amp Certified SNP 3120V H 264 MJPEG MPEG4 No 0 0 No Yes 4 2 1 4 5 1 Works as designed SNP 3120VH H 264 MJPEG MPEG4 No 0 0 No Yes 4 2 1 4 5 1 Works as designed SNP 3371 H 264 MJPEG MPEG4 Yes 4 0 Yes Yes 4 2 1 4 5 1 Tested amp Certified 14 2 Camera Handler Release Notes Samsung SNP 3302 H 264 MJPEG MPEG4 No 4 0 Yes Yes 4 2 1 4 5 1 Works as designed SNP 3302H H 264 MJPEG MPEG4 Yes 4 0 Yes Yes 4 2 1 4 5 1 Works as designed SNP 3371TH H 264 MJPEG MPEG4 Yes 4 0 Yes Yes 4 2 1 4 5 1 Works as designed SNP 5200 H 264 MJPEG MPEG4 Yes 4 0 Yes Yes 4 2 1 4 5 1 Tested amp Certified SNP 5200H H 264 MJPEG MPEG4 No 0 0 Yes Yes 4 2 1 4 5 1 Works as designed SNP 3430H H 264 MJPEG MPEG4 Yes
39. at the maximum resolution especially at a high video quality level SW355 A change in the audio bit rate can take a Tong time for a response in the WV SW355 and perhaps other models for unknown reasons The bit rate change request can be successful in which case the audio configuration page for the camera will display after 10 12 seconds displaying updated bit rate value Bit rate changes may not be successful due to various timing constraints In this case there would be an error message Failure to set Bitrate XX for audio input Whereby XX 16 or 32 Further error messages Device handler internal error or No VE Text response after waiting 5000 milliseconds may display SC386 5C396 SC384 SC385 SW395 NS202 NS202A NW960 NW964 NS950 NS954 Some cameras have an Auto Focus function that can be triggered such as the SC386 using the Image Settings Lens Sensor properties web page The Auto Focus check box does not show the current auto focus status and will always appear as unchecked the check box can just be used as a button to trigger one time auto focus SW559 SF549 SF539 SP509 SC386 SC396 SW316 W316L SP334 SP304 ST165 SW174W SW175 NW502S NP502 SF335 SF336 SF346 SP305 SP306 SW352 SW355 SC384 5C385 SW395 SW558 SF548 SF538 SP508 SW155 SF135 SP105 For some cameras whose highest MJPEG resolution is 1280x960 or higher when using MJPEG if a high quality setti
40. cause VE NVR to swap stream 1 which should usually index to the primary stream to a secondary stream profile which will have specific limitations This swap cannot be detected by the VE NVR camera configuration page so both streams will give full configurable video configuration options For example for FLIR Cameras Stream 1 supports 3 h264 MP4V MJPEG codec but the Second stream only supports 1 MJPEG codec the handler would try to do its best to maintain a stable resource to stream mapping In some cases the mapping may switch between Stream 1 and Stream 2 When the codec is selected on the first stream which supports H264 MPV4 stream swapping may occur causing the first stream to fail streaming H264 MPV4 codec as H264 MPV4 is not supported on the second stream 32 8 Camera Handler Release Notes FLIR D Series PT Series F Series 1 This issue relates to MP4V configuration This issue occurs if cameras only support a subset of H264 MJPEG MP4V on camera 2 stream 2 Note The latest FLIR firmware ww 1 4 1 only supports MJPEG on camera stream 2 3 Occasionally changing codec from H264 MJPEG to MP4V on VE NVR will not result on an actual stream configuration change in the camera Live view may not occur after camera re boot after user applies the codec change to MPV4 via VE NVR s Camera Configuration Page Camera handler provides camera Stream ID to VE NVR based on the availability of a specific camer
41. changes to codec fps resolution etc do not affect the Dry Contacts Note Please refer to the AD IP SpeedDome Release Notes for additional information 5 American Dynamics 24 3 American Dynamics IP SpeedDome 24 4 Camera Handler Release Notes American Dynamics Illustra Flex Series American Dynamics Illustra Flex Series Supported Camera Firmware For Illustra Flex Box Bullet Indoor and Outdoor Mini Domes firmware 1 39 or later For ADCi600F W012 firmware 0 0 10 or later Supported Key Functions Video Streaming Single and Dual H264 MJPEG e Audio Streaming G 711 ulaw e Dry Contact Events Query Device Edge Based Motion Detection Events Unsupported Key Functions e Power Off e Get Log e Factory Defaults Find Device Reboot Alarm out e Edge Based Motion Detection Metadata Default Ports Port 80 for HTTP Port 554 for RTSP Default Username amp Password Username admin Password admin 5 American Dynamics 25 1 American Dynamics Illustra Flex Series Camera Serial Number VE NVR will use the camera s MAC address as the camera serial number Video Streaming Feature Single and Dual Stream Handler supports H 264 and MJPEG Audio Stream Feature Handler supports G711mulaw audio Event Stream Feature HTTP Server push functionality available in Illustra Flex is used to efficiently obtain the dry contact event and motion detection event The maximum number of dry
42. contact events and Edge Based motion detection supported by each camera family ADCi600F W012 0 Yes ADCi600F X002 ADCi800F X002 1 Yes ADCi600F B521 ADCi800F B521 1 Yes ADCi600F D111 ADCi800F D111 1 Yes ADCi600F D021 ADCi800F D021 1 Yes Generic Camera 0 No Limitations All cameras except ADCi600F W012 The resolution of the second stream cannot be set higher than the first stream s resolution ADCi800F series The camera does not support dual stream when the resolution of the first stream is 2048x1536 2304x1296 ADCi800F series When the resolution of the first stream is 2048x1536 or 2304x1296 the maximum FPS is 12 on PAL and 15 on NTSC All Cameras The handler is designed that the first stream codec is always H264 and second stream codec is always MJPEG 25 2 Camera Handler Release Notes American Dynamics Illustra Flex Series Known Issues All You cannot edit Edge Motion Detection on After launching the VE NVR Alarms page VE NVR alarm page of a camera which has wait for camera 1 to display the No video Edge Based video analysis enabled if image before selecting another camera from another camera is located in slot 1 and is the dropdown menu offline ADCi800F In order to enable the first stream with Series 2048x1536 or 2304x1296 the user must first Changing the first stream resolution back to disable the second stream 2048x1536 or 2304x1296 on dual stream mod
43. fps 1 5 fps It is recommended to use higher frame rate settings in these models SC384 SC385 SW395 SC386 SW396 In order to enable all four patterns user needs to change the pattern setup by camera web GUI otherwise only part of the patterns can be used INP244 NF284 NS202A NW484 NS954 NW964 NF302 NP304 In MPEG 4 mode while streaming at more than 2048 Kbps these camera models only support 1 effective stream in RTSP Documented in Function list of camera encoder pdf from Panasonic or Section 8 1 in CGI Common Ref Panasonic_Network_camera ver1 35 pdf Any access to camera web GUI while using the camera in VE NVR might result in an error message Too many concurrent session displayed on camera web GUI This shall result in display of blue screen instead of the actual video Selection of MJPEG in camera web GUI should restore the video Because the audio stream is also attached with video stream the audio may be always inaccessible in this case 5 American Dynamics 34 7 Panasonic Corp NW960 NW964 NS950 NS954 Due to a Camera limitation Patterns cannot be cancelled during its set up phase The X button is recommended not to be used in this case and the user should instead use the Stop button If the user does click on the X button the user should wait till the counter counts down to zero The user can then add the pattern again using the start and stop buttons Due to camera li
44. fw SNP3120 1 29 130107 SNV 3120 fw SNV3120 INT 1 24 110816 SNP 3371 H TH snp3371 snp3302 2 20 130930 SNP 3302 H SNP 5200 H snp5200 snz5200 2 10 130523 SNZ 5200 snz5200 2 11 130816 SNP 6200 H snp6200 1 20 130930 SNP 5300 H snp5300 1 20 130930 SNP 6201 H snp6201 1 01 131002 SNP 6200RH snp6200rh 1 11 131002 SPE 100 SPE 100 400 101 v2 30 130820 SPE 400 B SPE 101 Note Samsung The Samsung camera handler supports Generic camera for those unlisted models If one camera is not in the supported list but compatible with the Samsung CGI interface STW Network Device EN v2 8 3 ALL FINAL it can be supported as a Generic camera Note Camera Serial Number VE NVR will use the camera s MAC address as the camera serial number Q American Dynamics 36 3 Samsung Video Stream Feature The specific Video stream feature characteristics by model families are All models Single stream and dual stream H 264 MJPEG H 264 MPEG4 MJPEG MPEG4 Some devices aren t able to provide MPEG4 Generic Single stream and dual stream H 264 MJPEG H 264 MPEG4 MJPEG MPEG4 Some devices aren t able to provide MPEG4 Audio Stream Feature The specific Audio stream feature characteristics by model families are All models G 711 ulaw if applicable Generic G 711 ulaw if applicable Note The Samsung camera s audio stream is mixed with the video stream The handler will extract the audio stream from v
45. it will disable the PTZ motor and remove the PTZ Limits and PTZ Support parameter groups from the camera parameter list As a consequence no PTZ controls will be available in the VE NVR web client and Victor Client for that camera The symptom may also occur when other PTZ camera models receive insufficient power Q1910 Q1921 The default palette setting of an Axis Q1910 or Q1921 thermal camera can only be changed by using the camera s web interface Setup gt Video amp Audio gt VideoStream gt Image Appearance Palette Changing the default palette has no effect on established streams The VE NVR uses whatever the default palette is when the stream is established After the customer changes the default palette then it is necessary to destroy and recreate the stream received by the VE NVR The stream can be destroyed and recreated by simply using the VE NVR web client to change the video frame rate M5013 M5014 The Axis M5013 and M5014 have a single speed PTZ movement therefore the camera PTZ movement is affected only by the interval between the start and stop commands from Victor Client not the speed values in the start command The consequence is that PTZ movements may be larger than desired Refer to QC 9770 for more details P8221 1 When added to the VE NVR the device cannot be seen on the video list as it does not support video stream The user must go to the audio list to see the device listed 2 When added to VE NVR th
46. less than 1280 720 For SND 3002 and SND 5080 the MPEG4 video will not display when the user sets FPS to lt 5 All Video and audio are sometimes out of sync on Instant Playback and Search amp N A Retrieve in victor 5 American Dynamics 36 7 Samsung SND 7080 These models give a blurry melting screen on victor at 320x180 640x480 Try to enabling a SNB 5000 800x600 800x450 and 1920x1080 resolutions on H 264 stream This is a confirmed second stream or an SND 5080 issue with Samsung due to a multi slice algorithm which is not supported by the VE audio stream SND 5080F NVR Enabling a second stream or an audio stream fixes this SNV 5080 SNV 5080R SNV 5010 SNO 5080R SNB 7000 SND 7080F SNV 7080 SNV 7080R SNP5200 SNO 7080R SNP 6002 SNP 3120 PTZ Controls will not work using 1 26_120402 firmware This is a camera firmware Upgrade Firmware bug SNP 5200 Quickly adding PTZ presets causes the SNP 5200 to auto zoom in N A All Changing property may fail to update correctly if the following operations are done Change each one together before clicking Apply button enable secondary stream change the codec separately type to MJPEG change the property FPS resolution etc If this issue occurs change the property again SPE 400 When connecting to UD8 analog camera Samsung encoder SPE 400 combined N A PTZ not working with keyboard control SND 7011 Som
47. lower resolution quality and FPS Please refer to the camera FPS limitation document To meet the single stream fps the user can enable dual stream on NVR configure the stream codec resolution fps quality for Stream 1 and then configure Stream 2 to lowest resolution fps quality Once Stream 2 is configured the user can disable Stream 2 on the NVR Alternatively the user can access the camera s web GUI settings to change stream 2 to the lowest resolution fps quality Changing codec and or resolution will cause the network service to reboot this takes about 25 seconds It will continue to deliver previous video audio streams in the first 15 seconds During this time the camera will be offline If the user refreshes the VE NVR web GUI the properties will be unknown the camera may still be rebooting If the video stream is not created successfully the properties will show unknown For some properties values that are retrieved from the camera itself such as resolution or quality when a user adds the camera the return value is not the default value but the value defined by the camera VE NVR only supports audio in 8KHz Camera Handler Release Notes American Dynamics Fixed Camera Illustra 210 Illustra 600 and Illustra 610 Domes Illustra 600 add 720p and 1080p resolution for MJPEG stream change the codec or resolution of stream 1 will report an error Illustra 600 camera only supports one 720P 1080P stream If there
48. pane will fix this issue If the camera supports PTZ then there will be no relative focus or iris supported NW484 NW960 NW964 NS950 NS954 NP304 NF302 NP244 NF284 NS202 NS202A By default the MPEG 4 capability is turned off programmatically This will effectively disabled the audio capability since the Panasonic handler utilizes MPEG 4 stream for audio streaming MJPEG frame rate can be reduced if customer manually enables the MPEG 4 capability directly through the camera s web interface INW502S NP502 SW352 SW355 SP302 SP305 SP306 SF342 SF346 SP102 SP105 NP304 NF302 NP244 NF284 SW559 ST 162 ST165 Max frame rate for dual streaming is T5fps for VGA and 10 fps for QVGA For single video stream when the resolution is 1 3 mega pixels the maximum frame rate for H 264 is 30fps When the resolution is 3 mega pixels the maximum frame rate for H 264 is 15fps SF332 SF335 SF336 These cameras support two aspect ratios 4 3 amp 16 9 MPEG 4 is not available when 16 9 is selected When either H 264 or MPEG 4 transmission is set to On the maximum frame rate for MJPEG is 5fps NP304 NF302 NP244 NF284 It is not recommended to use audio with these models due to the camera limitation on the number of RTSP session Using audio might result in losing live video At very low frame rate settings for MPEG 4 i e 1fps 3 fps it has been observed that the actual frame rate is much lower between 0 5
49. the error unable to determine stream 2 malformed request will be reported When the back button refresh in the web GUI is clicked the codec will have changed to the configured codec This is a limitation If Motion Meta Data is enabled changing codec resolution of stream1 or stream2 after the camera reboots the Motion Meta status will be disabled This is a limitation If the default exposure is configured on the Illustra 600 or 610 a 2 to 3 second video freeze will be experienced as the camera changes mode from day to night When the available light caught by the camera lens drops sufficiently the camera changes from Day mode color images to Night mode black and white images This freeze is related to the time it takes the camera lens to readjust to the light difference when it is set to the default exposure rate and the effect on the VE NVR as the mode changes over A workaround for this is to increase the exposure setting This is a limitation For resolution frame rate quality limitation refer to the camera FPS limitation document Video and audio may become out of sync when navigating playback to specific times on the victor Client clips If the codec on the camera primary stream is MJPEG when this camera is added into a VE NVR the camera will need to change the codec to H 264 and reboot The camera will be offline for about 20 seconds Wrong video timestamp will make VE NVR create a lot of sessions and have a m
50. to be picking up the Set the record stream second stream settings when live and alarm are set to stream 1 and stream 2is set as alarm stream to record when using victor playback the record and live will be the same This occurs occasionally This can cause the FPS to be unstable and may fluctuate between both stream FPS settings All SNB 5000 When adding camera to VE NVR with wrong password group incorrect N A error message displays AddVideo no codecs to choose from rather than Error adding device SND 5080 On VE NVR Image Settings page a could not retrieve the video or lens properties Change the SNP 3371 error message is occurring and the sharpness drop down menu is appearing blank sharpness settings via the camera GUI Camera GUI gt Setup gt Camera set up gt Special gt Sharpness level When added to the VE NVR the settings will remain configured All Some cameras may not contain or or spaces between the MAC address This N A is only a cosmetic issue 5 American Dynamics 36 9 Samsung 36 10 Camera Handler Release Notes 0 DD DD DD DPD A Camera Generation SONY 3rd Generation Cameras SNC CS50N P DF50N P SNC DF80N P DF85N P SNC RZ50N P RX530N P SNC RX550N P RX570N P 4th Generation Cameras SNC CM120 SNC CS20 SNC DM110 DM160 SNC DS10 DS60 5th Generation Cameras SNC CH110 DH110 DH110T SNC CH210 DH210 DH210T SNC CH120
51. web interface the settings will not impact the VE NVR configured streams The AXIS API does not provide the same functionally across different cameras When lens WDR property set to 1 the AXIS camera s wide dynamic range settings will be set to on for some cameras and for others to WDR 3 Setting to O will turn all to off 5 American Dynamics AXIS Communications 9 If the MJPEG quality level is set to 100 at high resolutions 1920x1200 for example then live viewing problems high latency momentary loss of video etc may be observed in a Victor Client surveillance screen if that workstation is also trying to live view using the VE NVR web client To avoid the problem either reduce the quality level or reduce the number of live viewing clients that are running on the workstation Also the FPS provided by the camera may drop dramatically as a result of increasing the quality level to 95 or higher 10 The Axis M3204 and other models that have the exposure setting at automatic default will reduce FPS to improve image quality when poor lighting conditions occur To avoid the FPS reduction when the lights are turned off in the room being viewed then change the exposure setting from automatic to hold current however the consequence is that the image quality could be very poor dark 11 A frame rate drop or a brief video loss may occur at the moment that lights are turned off in
52. 0 0 Yes Yes 4 2 1 4 5 1 Works as designed SNP 3371H H 264 MJPEG MPEG4 Yes 4 0 Yes Yes 4 4 4 5 1 Works as designed SNP 6200 H 624 MJPEG Yes 4 0 Yes Yes 4 4 4 5 1 Tested amp Certified SNP 6200H H 624 MJPEG No 0 0 Yes Yes 4 4 4 5 1 Works as designed SNP 5300 H 624 MJPEG No 0 0 Yes Yes 4 4 4 5 1 Tested amp Certified SNP 5300H H 624 MJPEG Yes 4 0 Yes Yes 4 4 4 5 1 Works as designed Generic sleid Model dependent Yes Yes Yes Yes 4 2 1 4 5 1 Works as designed models Generic model is full featured which support dual video streams audio stream PTZ dry contact events query device Edge device motion detection alarm out For specific model handler dynamic query capabilities from camera American Dynamics 14 3 Samsung 14 4 Camera Handler Release Notes SONY This version of VideoEdge camera handler provides full integration with the SONY line of Video Encoders and IP cameras SONY has number of API s Application Programming Interface camera handlers to communicate with their cameras The VideoEdge NVR is fully integrated with SONY s 3 4 and 5 generations of IP cameras As SONY continues to release new cameras there can be instances where specific SONY cameras are not listed in the camera pack camera list A generic SONY camera handler is available in these instances Supported SONY cameras and encoders Encoders SNT EX 101
53. 000 H 264 MJPEG MPEG4 Yes 2 0 Yes N A 4 2 1 4 5 1 Works as designed SNB 3002 H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 2 1 4 5 1 Tested amp Certified SNB 5000 H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 2 1 4 5 1 Works as designed SNB 7000 H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 2 1 4 5 1 Works as designed SNB 5000A H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 4 4 5 1 Works as designed SNB 5001 H 264 MJPEG No 1 0 Yes N A 4 4 4 5 1 Works as designed SNB 7001 H 264 MJPEG No 1 0 Yes N A 4 4 4 5 1 Works as designed SNB 7002 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed SNB 6004 H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 4 4 5 1 Tested amp Certified SNB 6003 H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 4 4 5 1 Works as designed Bullet Series Cameras SNO 5080R H 264 MJPEG MPEG4 No 1 0 Yes N A 4 2 1 4 5 1 Works as designed A American Dynamics 14 1 Samsung SNO 7080R H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed SNO 7082R H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 4 4 5 1 Works as designed SNO 6084R H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 4 4 5 1 Works as designed Fixed Dome Series Cameras SNV 5010 H 264 MJPEG No No Yes N A 4 2 1 4 5 1 Tested amp Certified SNV 3080 H 264 MJPEG MPEG4 No 2 0 Yes N A 4 2 1 4 5 1 Works as designed SNV 3120 H 264 MJPEG MPEG4
54. 055269 Upto aote Image 3 j VideoEdge EAS 4 E VideoEdge al ou e Te Are my Configure T Are SY Delete T Are Reset All Names Image 4 Te are Check for Updates Le Are To ag View Gu Send To 2 E Find in Journal iso Find on Map ic q T Iu Refresh VideoEdge y lt The Tyco update Utility will provide choice of which handler to select and install while the check for updates option will install all available handlers located in the Repository folder The update process will stop and restart services as each individual handler is installed Update process can be monitored through the Victor Client Activity Window or from the System Update Software page of the VE NVR The information under Upload packages will change as each package completes retaining the last package uploaded information As each handler is installed successfully the Device handler version number for the device selected to update will change to reflect the update Security Hardening HTTPS VE NVR 4 5 onwards supports HTTPS connection with various brand of cameras Users can configure 3 Security Group s in the Security page under Devices tab to the following security groups Low HTTP Basic Medium HTTP Digest or High HTTPS SSLv3 The security group can also be kept as Default which will allow the camera handler to decide which authentication to use
55. 1 1 No Yes Yes 4 4 4 5 1 Works as designed M3026 VE H 264 MJPEG No 1 1 No Yes Yes 4 4 4 5 1 Works as designed P3353 H 264 MJPEG No 0 0 No Yes Yes 4 4 4 5 1 Works as designed P3354 H 264 MJPEG No 0 0 No Yes Yes 4 4 4 5 1 Works as designed P3363 V H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed P3363 VE H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed P3364 V H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed P3364 VE H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed P3384 V H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed P3384 VE H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed P3367 V H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed P3367 VE H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed Covert cameras P1204 H 264 MJPEG No 1 1 No Yes Yes 4 4 4 5 1 Works as designed P1214 H 264 MJPEG No 1 1 No Yes Yes 4 4 4 5 1 Works as designed P1214 E H 264 MJPEG No 1 1 No Yes Yes 4 4 4 5 1 Works as designed P8513 H 264 MJPEG No 0 0 No Yes Yes 4 4 4 5 1 Works as designed P8514 H 264 MJPEG No 0 0 No Yes Yes 4 4 4 5 1 Works as designed PTZ Cameras 212PTZ MJPEG MPEG4 Yes 1 0 Yes Yes No 4 0 4 5 1 Tested amp Certified 212PTZ V MJPEG MPEG4 Yes 1 0 Yes Yes No 4 0 1 4 5 1 Works as designed 213PTZ MJPEG MPEG4 Yes 2 0 Yes Yes No 4 0 1 4 5 1 Works as designed 214PTZ MJPEG MPEG4 Yes 1 0 Yes Yes No 4 0 1 4 5 1 Works as designed 215
56. 1 secondarystream The rtsp A V mixed stream URL is 5 American Dynamics 21 1 American Dynamics Fixed Camera Illustra 210 Illustra 600 and Illustra 610 Domes rtsp camera_ip 7778 primarystream rtsp camera_ip 7780 secondarystream The end user can modify the port numbers via camera webpage Handler will select one stream from camera so the rtsp URL for MJPEG or H 264 can be either of these two URLs Required Network Ports Port 80 is for HTTP Port 554 is for RTP RTSP Default Username amp Password Username admin Password admin Limitations When the primary and secondary streams are configured with the same codec changing stream on the VE NVR may change the opposite stream to the one you wish to change The Illustra 600 primary and secondary streams configuration will not necessarily reflect stream one and stream two on the VE NVR The camera only identifies the streams by the stream codec ignoring FPS and resolution In some instances when NVR streams are both configured with the same Codec changing one of the streams will not necessarily change the parameters on the specified stream Illustra 600 610 camera only supports one 720P 1080P stream If there is one 720P 1080P stream on the NVR it is impossible to set another If the secondary stream is enabled via the Camera Web GUI the camera will keep streaming even when no user requires the stream To meet the FPS set in the NVR the other stream should be set to a
57. 1024 amp 640 x 512 Camera Handler Release Notes Arecont Vision AV1125 1280 x 1024 1280 x 1024 amp 640 x 512 AV 1300 1280 x 1024 1280 x 1024 amp 640 x 512 AV1305 1280 x 1024 1280 x 1024 amp 640 x 512 AV1310 1280 x 1024 1280 x 1024 amp 640 x 512 AV 1315 1280 x 1024 1280 x 1024 amp 640 x 512 AV1325 1280x1024 1280 x 1024 amp 640 x 512 AV1355 1280 x 1024 1280 x 1024 amp 640 x 512 AV2100 1600 x 1200 1600 x 1200 amp 800 x 600 AV2105 1600 x 1200 1600 x 1200 amp 800 x 600 AV2110 1600 x 1200 1600 x 1200 amp 800 x 600 AV2115 1920 x 1080 1920 x 1080 amp 960 x 540 AV2125 1920 x 1080 1920 x 1080 amp 960 x 540 AV2155 1600 x 1200 1600 x 1200 amp 800 x 600 AV2805 1920 x 1080 1920 x 1080 amp 960 x 540 AV2815 1920 x 1080 1920 x 1080 amp 960 x 540 AV2825 1920x1080 1920 x 1080 amp 960 x 540 AV3100 2048 x 1536 1024 x 768 AV3105 2048 x 1536 2048 x 1536 amp 1024 x 768 1024 x 768 only for MJPEG AV3110 2048 x 1536 1024 x 768 X x xX 1024 x 768 only for MJPEG AV3125 2048 x 1536 2048 x 1536 amp 1024 x 768 1024 x 768 only for MJPEG AV3155 2048 x 1536 2048 x 1536 amp 1024 x 768 1024 x 768 only for MJPEG AV5100 2560x1920 1280 x 960 AV5105 2560 x 1920 2560 x 1920 amp 1280 x 960 1280 x 960 only for MJPEG AV5110 2560 x 1920 1280 x 960 AV5115 2560 x 1920 2560 x 1920 amp 1280 x 960 1280 x 960 only for MJ
58. 2 1 4 5 1 Tested amp Certified ADCi600 B041 H 264 MJPEG Yes 1 0 No No No 4 2 1 4 5 1 Tested amp Certified ADCi610 B021 H 264 MJPEG Yes 1 0 No No No 4 2 1 4 5 1 Tested amp Certified ADCi610 B041 H 264 MJPEG Yes 1 0 No No No 4 2 1 4 5 1 Tested amp Certified Illustra 600 610 Box Cameras ADCi600 X011 H 264 MJPEG Yes 1 0 No No No 4 2 1 4 5 1 Tested amp Certified ADCi610 X011 H 264 MJPEG Yes 1 0 No No No 4 2 1 4 5 1 Tested amp Certified Illustra 600LT Bullet Cameras ADCi600LT B021 H 264 MJPEG No 1 0 No No No 4 2 1 4 5 1 Tested amp Certified Illustra 600LT Box Cameras ADCi600 X011 H 264 MJPEG No 1 0 No No No 4 2 1 4 5 1 Tested amp Certified Illustra 625 PTZ Cameras ADCi625 P132 H 264 MJPEG No No Yes No No 4 2 1 4 5 1 Tested amp Certified ADCi625 P122 H 264 MJPEG No No Yes No No 4 2 1 4 5 1 Tested amp Certified ADCi625 P121 H 264 MJPEG No No Yes No No 4 2 1 4 5 1 Tested amp Certified ADCi625 P124 H 264 MJPEG No No Yes No No 4 2 1 4 5 1 Tested amp Certified ADCi625 P123 H 264 MJPEG No No Yes No No 4 2 1 4 5 1 Tested amp Certified ADCi625 P232 H 264 MJPEG Yes 4 0 Yes No No 4 3 4 5 1 Tested amp Certified ADCi625 P222 H 264 MJPEG Yes 4 0 Yes No No 4 3 4 5 1 Tested amp Certified ADCi625 P221 H 264 MJPEG Yes 4 0 Yes No No 4 3 4 5 1 Tested amp Certified ADCi625 P223 H 264 MJPEG Yes 4 0 Yes No No 4 3 4 5 1 Tested amp Certified ADCi625 P224 H 264 MJPEG Yes 4 0 Yes No No 4 3 4 5
59. 210 H 264 MJPEG Yes 4 Yes Yes Yes 4 4 4 5 1 Works as designed P7214 H 264 MJPEG Yes 4 Yes Yes Yes 4 4 4 5 1 Works as designed P7216 H 264 MJPEG No 4 Yes Yes Yes 4 4 4 5 1 Works as designed P7224 H 264 MJPEG Yes 4 Yes Yes Yes 4 4 4 5 1 Works as designed A American Dynamics AXIS Communications Q7411 H 264 MJPEG Yes 4 Yes Yes Yes 4 4 4 5 1 Works as designed Q7424 R H 264 MJPEG No Yes Yes Yes 4 4 4 5 1 Works as designed Fixed Cameras M1011 H 264 MJPEG MPEG4 Yes 1 0 No Yes Yes 4 0 1 4 5 1 Works as designed M1011 W H 264 MJPEG MPEG4 No 0 0 No Yes Yes 4 0 4 5 1 Tested amp Certified M1031 W H 264 MJPEG MPEG4 Yes 0 0 No Yes Yes 4 0 4 5 1 Tested amp Certified M1054 H 264 MJPEG Yes 1 0 No Yes Yes 4 0 1 4 5 1 Tested amp Certified M1103 H 264 MJPEG No 0 0 No Yes Yes 4 0 1 4 5 1 Works as designed M1104 H 264 MJPEG No 0 0 No Yes Yes 4 0 1 4 5 1 Works as designed M1113 H 264 MJPEG No 0 0 No Yes Yes 4 0 1 4 5 1 Works as designed M1114 H 264 MJPEG No 0 0 No Yes Yes 4 0 4 5 1 Tested amp Certified P1311 H 264 MJPEG MPEG4 Yes 1 0 No Yes Yes 4 0 4 5 1 Tested amp Certified P1343 H 264 MJPEG MPEG4 Yes 1 0 No Yes Yes 4 0 1 4 5 1 Tested amp Certified P1343 E H 264 MJPEG MPEG4 Yes 1 0 No Yes Yes 4 0 1 4 5 1 Works as designed P1344 H 264
60. 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed D 348 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed D 618 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed D 625 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed D 645 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed Multi Sensor Pan Tilt Cameras PT 112 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed PT 117 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed PT 124 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed PT 304 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed PT 307 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed 5 American Dynamics 11 1 FLIR PT 313 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed PT 324 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Tested amp Certified PT 334 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed PT 348 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed PT 606 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed PT 610 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed PT 612 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed PT 618 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed PT 625 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed PT 645 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed Generic All other models N A N A N A N A N A 11 2 Camera Handler Release Notes Panasonic
61. 264 MJPEG MPEG4 Yes 2 0 4 0 1 4 5 1 Works as designed Camera Handler Release Notes SONY SNC RX550P H 264 MJPEG MPEG4 Yes 2 0 4 0 1 4 5 1 Works as designed SNC RX570N H 264 MJPEG MPEG4 Yes 2 0 4 0 1 4 5 1 Works as designed SNC RX570P H 264 MJPEG MPEG4 Yes 2 0 4 0 1 4 5 1 Works as designed SNC EP550 H 264 MJPEG MPEG4 Yes 2 1 4 3 4 5 1 Works as designed SNC EP580 H 264 MJPEG MPEG4 Yes 2 1 4 3 4 5 1 Tested amp Certified SNC ER250 ER521 H 264 MJPEG MPEG4 Yes 2 1 4 3 4 5 1 Tested amp Certified SNC EP520 EP521 H 264 MJPEG MPEG4 Yes 2 1 4 3 4 5 1 Works as designed SNC ER550 H 264 MJPEG MPEG4 Yes 2 1 4 3 4 5 1 Works as designed SNC ER580 H 264 MJPEG MPEG4 Yes 2 1 4 3 4 5 1 Works as designed Generic All other models Dual Stream H 262 No No 4 3 4 5 1 Works as designed MJPEG MPEG4 A American Dynamics SONY 15 4 Camera Handler Release Notes Vivotek Corp VideoEdge camera handler is fully integrated with the Vivotek line of IP cameras Vivotek generally doesn t change the core API interface for their cameras VideoEdge camera handler is based on Vivotek API URL Command Document for All Series Version 1 4a supporting all the listed cameras As Vivotek continues to release new cameras there may be instances where specific Vivotek cameras are not listed in the supported camera list A generic Vivotek camera h
62. 4 No 2 0 No No No 4 0 1 4 5 1 Tested amp Certified 225FD MJPEG MPEG4 No 2 0 No Yes No 4 0 4 5 1 Tested amp Certified M1004 W H 264 MJPEG No 1 1 No Yes Yes 4 4 4 5 1 Works as designed M1013 H 264 MJPEG No 0 0 No Yes Yes 4 4 4 5 1 Works as designed M1014 H 264 MJPEG No 0 0 No Yes Yes 4 4 4 5 1 Works as designed M1033 W H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed M1034 W H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed M1054 H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Tested amp Certified M1143 L H 264 MJPEG No 0 0 No Yes Yes 4 4 4 5 1 Works as designed 7 2 Camera Handler Release Notes AXIS Communications M1144 L H 264 MJPEG No 0 0 No Yes Yes 4 4 4 5 1 Works as designed M2014 E H 264 MJPEG No 1 1 No Yes Yes 4 4 4 5 1 Works as designed P1353 H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed P1354 H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed P1355 H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed P1357 H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Tested amp Certified Q1602 H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed Q1602 E H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed Q1604 H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed Q1604 E
63. 4 Yes 1 0 4 1 4 5 1 Tested amp Certified sP508 H 264 MJPEG No 3 0 4 3 4 5 1 Works as designed SF538 H 264 MJPEG No 3 0 4 3 4 5 1 Works as designed SF548 H 264 MJPEG No 3 0 4 3 4 5 1 Works as designed SW558 H 264 MJPEG No 3 0 4 3 4 5 1 Works as designed SP509 H 264 MJPEG Yes 3 0 4 3 4 5 1 Works as designed SF539 H 264 MJPEG Yes 3 0 4 3 4 5 1 Works as designed SF549 H 264 MJPEG Yes 3 0 4 3 4 5 1 Works as designed SW559 H 264 MJPEG Yes 3 0 4 3 4 5 1 Tested amp Certified A American Dynamics 12 1 Panasonic Corp SW152 H 264 MJPEG No No 4 3 4 5 1 Tested amp Certified SW155 H 264 MJPEG No No 4 3 4 5 1 Works as designed SF132 H 264 MJPEG No No 4 3 4 5 1 Works as designed SF135 H 264 MJPEG No No 4 3 4 5 1 Works as designed PTZ Dome Cameras NW960 MJPEG MPEG4 Yes 3 0 4 0 1 4 5 1 Works as designed NW964 MJPEG MPEG4 Yes 3 0 4 0 1 4 5 1 Tested amp Certified NS950 MJPEG MPEG4 Yes 3 0 4 0 1 4 5 1 Tested amp Certified NS954 MJPEG MPEG4 Yes 3 0 4 0 1 4 5 1 Works as designed NS202 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed NS202A MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Tested amp Certified SC384 H 264 MJPEG MPEG4 Yes 3 0 4 1 4 5 1 Works as designed SC385 H 264 MJPEG MPEG4 Yes 3 0 4 0 1 4 5 1 Tested amp Certified SC395 H 264 MJPEG MPEG4
64. 4 mode When camera is in MPEG4 mode Camera Handler Release Notes Panasonic Corp SW559 SF549 SF539 SP509 SW558 SF548 SF538 SP508 SW155 SW152 SF135 SF132 ST162 SW172 ST165 SW174W SW175 SP102 SP105 Dual stream H 264 H 264 H 264 MJPEG NW484 NW960 NW964 NS950 NS954 NP304 NF302 NP244 NF284 NS202 NS202A Single stream MPEG4 or MJPEG Generic Single stream H 264 or MPEG4 or MJPEG Depends on camera capability Note 1 Changing the resolution bitrate quality fps settings of the current codec will restart the codec and will affect all the video streams from this camera 2 Video quality settings for MJPEG ranges from 0 9 while for MPEG4 camera has low normal and fine Normalized values in the VE NVR for the same is 0 100 this makes the increment step for MJPEG being 10 and that of MPEG4 being 50 3 Video quality and bit rate control settings for H 264 must be done via the camera web page The specific Audio Stream feature characteristics by model families are SW559 SF549 SF539 SP509 SC386 SC396 SW316 W316L SP334 SP304 SW314 ST162 SW172 ST165 SW174W SW175 NW502S NP502 NW960 NW964 NS950 NS954 SF332 SF335 SF336 SF342 SF346 SP302 SP305 SP306 SW352 SW355 NP304 NF302 NP244 NF284 NS202 NS202A SC384 SC385 SW395 GXE500 ag SW558 SF548 SF538 SP508 SW155 SW152 SF135 SF132 NW484 SP102 SP105 No
65. 726 codec It is recommended to change the G726 bitrate to 32Kbps before adding the camera to VE NVR The audio AAC bitrate range of Axis camera varies according to the sample rate As VE NVR does not support this audio sample rate some bitrate options will not be supported on VE NVR which are supported by the camera The VE NVR FPS range does not change according to video standard or power line frequency set on camera it will always give options 1 30 For cameras which are set to PAL or 50Hz power line frequency the camera maximum is 25 FPS VLC QuickTime does not support codec G726 audio when trying to playback exported clips with G726 If necessary victor player can be used to play G726 audio White Balance settings are not supported on this Axis handler If streaming audio via the G726 codec to decrease the level of loud noise it is recommended to lower the camera audio input gain via the camera GUI setup gt audio settings 5 American Dynamics AXIS Communications 29 30 31 32 33 34 As Auto lris is enabled by default in order to adjust IRIS and IRIS through Victor the Auto Iris checkbox must be disabled via the VE NVR webpage The Victor surveillance window needs to be refreshed drag camera back in surveillance pane in order for the Iris panel to be updated with this change Due to an Axis API limitation Patterns are not supported on this handler Input output settings should be con
66. 8 AXIS Communications 28 12 Camera Handler Release Notes Supported Key Functions Video Stream Query Device Audio Stream e Events e PTZ Video Stream Supports MJPEG and H 264 streams VE NVR supports dual H 264 or one H 264 and one MJPEG Audio Stream Supports audio codec G 711 Audio stream is mixed with video stream Dry Contact Event Supports polling mode at a 250ms interval Unsupported Key Functions e Reboot e Power Off e Get Log e Factory Defaults Find Device Default Ports Port 80 for HTTP Port 554 for RTSP 5 American Dynamics Bosch Bosch Bosch Default Username amp Password Username service Password lt no password required gt 29 2 Camera Handler Release Notes Supported Resolutions Bosch AutoDome JR800 HD 1280x720 1280x720 4CIF CIF Dinion NBN 498 P IVA 4CIF 4CIF CIF Dinion HD 1080p D N IVA 1920x1080 1920x1080 1280x720 4CIF 704x432 512x288 CIF 256x144 Dinion NBN 921 P IVA 1280x720 1280x720 4CIF CIF NBC 265 P 1280x720 1280x720 4CIF CIF AutoDome 800 HD 1280x720 1280x720 4CIF CIF VG4 AutoDome 4CIF ACIF CIF Limitations Due to a camera limitation the handler can only support one MJPEG stream If a second MJPEG stream is enabled the VE NVR will produce an error message Bosch camera supports two H 264 streams Handler default stream is H 264 stream1 Due to camera limitations H 264 stream 2 resolutions de
67. 8313E SD8323E SD8312E SD8322E SD8311E SD8321E all use the same firmware and are regarded by the handler as SD83X3 The Following camera models PZ8111 PZ8121 PZ8111W PZ8121W all use the same firmware and are regarded by the handler as PZ81X1 The FD8235H and FD8335H do not support dual stream MPEG4 Back light compensation is not supported Due to camera hardware limitation the frame rates may not reach the highest frame rate Due to a camera limitation audio on the VS8801 encoder will not work on all channels if the encoder is connected to any other client other than victor for example VLC The maximum number of connections on the encoder is 16 streams which will allow for one client to be connected to each video and audio stream To connect all video and audio streams firmware version V0201c or above should be used Vivotek IP8362 in some circumstances due to low frame rate high bandwidth and complexity of the scene user may experience Significant video freeze in Client Instant Playback throughout long period of video during night day mode transition This should not be observed when using Search and Retrieve 5 American Dynamics 38 9 Vivotek Corp 22 When adding a Vivotek camera to VE NVR the bitrate control will be set by default to CBR This can be changed on the VE NVR after adding the camera Known Issues 1 After a long period the PZ81x1 camera may not show its settings on the VE NVR camera list web GUI If the web bro
68. AV5100Al MJPEG No No 4 0 4 5 1 Works as designed AV5100M MJPEG No No 4 0 4 5 1 Works as designed AV5105 H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV5105DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV5105AI H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV5110 MJPEG No No 4 0 1 4 5 1 Works as designed AV5110DN MJPEG No No 4 0 1 4 5 1 Works as designed AV5115 H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV5115DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV5115Al H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV5125DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designed Mini Dome Cameras AV1355 H 264 MJPEG No No 4 0 4 5 1 Tested amp Certified AV1355DN H 264 MJPEG No No 4 0 4 5 1 Tested amp Certified AV2155 H 264 MJPEG No No 4 0 4 5 1 Tested amp Certified AV2155DN H 264 MJPEG No No 4 0 4 5 1 Tested amp Certified AV5155 H 264 MJPEG No No 4 0 4 5 1 Tested amp Certified AV5155DN H 264 MJPEG No No 4 0 4 5 1 Tested amp Certified Panoramic Mini Dome Cameras AV8180 MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV8185 H 264 MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV8185DN H 264 MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV8360 MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV8365 H 264 MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV8365DN H 264 MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV20185DN H 264 MJPEG No No 4 3 4 5 1 Tested amp
69. After soaking for 4 days video disordered and large timestamp in video is observed Normal interval is circa 5000 but 200000 is found The VE NVR handler does not support VideoCodecKeyFramelinterval but the user can change it from the camera web GUI Jitter will be observed in live view via the VE NVR and victor due to camera performance limitations This due to the camera taking more than 33 ms to send out the key frame This does not happen in recorded video Refer to camera release notes RTSP and HTTP stream might be unavailable when user frequently changes codec resolution and FPS too quick A waiting time of 2 minutes is recommended i600 amp i610 WW When dual streaming with CBR set to 4M when enabling motion detection and recording to SD card FPS will drop to less than 10 FPS This is due to a camera performance limitation Please refer to camera release notes Special Points Do not add the same camera to more than one NVR When the camera is added to NVR it is recommended not to change settings from the camera web page especially video and audio because the change may need to reboot the video codec and this will affect the NVR There is a jitter on H 264 streams if opening dual streams for Illustra 610 cameras Stream 1 H 264 1920x0180 25 FPS amp Stream 2 JPEG CIF 7 FPS To improve performance lower the Frame Rate or resolution of the second stream When changing between PAL and NTSC the FPS will change as th
70. American Dynamics From Tyco Security Products VideoEdge Camera Handler Release Notes VideoEdge NVR 4 5 1 308 In case of discrepancy the information in this document supersedes information in other document s media s or provided verbally 8200 1029 01 NO Notice The information in this manual was current when published The manufacturer reserves the right to revise and improve its products All specifications are therefore subject to change without notice Copyright Under copyright laws the contents of this manual may not be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form in whole or in part without prior written consent of Tyco Security Products O 2014 Tyco Security Products All Rights Reserved American Dynamics 6600 Congress Avenue Boca Raton FL 33487 U S A Customer Service Thank you for using American Dynamics products We support our products through an extensive worldwide network of dealers The dealer through whom you originally purchased this product is your point of contact if you need service or support Our dealers are empowered to provide the very best in customer service and support Dealers should contact American Dynamics at 800 507 6268 or 561 912 6259 or on the Web at www americandynamics net i ii Camera Handler Release Notes General Purpose The purpose of this document is to provide a detailed list of supported manufacturers and man
71. Audio Generic Depends on camera capability Note The creation deletion modification of audio streams does not affect previously created video streams 5 American Dynamics 34 3 Panasonic Corp Event Stream Feature HTTP Server push functionality available in Panasonic is used to efficiently obtain the dry contact event The maximum number of dry contact events supported by each camera family SP306 SW352 SW355 NP304 NF302 NS202 NS202A NP244 NF284 SW316 SW316L SP334 SP304 SW314 ST162 SW172 ST165 SW174W SW175 INW502S NP502 NW960 NW964 NS950 NS954 SC384 3 SC385 SW395 GXE500 SW559 SF549 SF539 SP509 SW558 SF548 SF538 SP508 SC386 SC396 SP102 SP105 SW155 SW152 SF135 SF132 0 Generic Dynamically acquire from camera 34 4 Camera Handler Release Notes Panasonic Corp Limitations x E 1 na pretix E every a camera is irrelevant _ itis added to the VE NVR For example a Japanese model DG SC385 is expected to have the same characteristics as the world wide model WV SC385 2 Fractional frame rate settings are not supported in the VE NVR 3 VE NVR web GUI allows the Sharpness Brightness Saturation under Image Settings Video Properties to be changed If the value is changed and saved then the new displayed value may slightly differ from the value that was saved That slight difference is expected behavior The difference is due to the con
72. CBC CBC CBC Supported Resolution x x x MP1DN 1280x1024 1280x1024 7 640x512 MP2A 1600x1200 1600x1200 800x600 MP2DN 1600x1200 1600x1200 800x600 MP3DN 2048x1536 2048x1536 1024x768 For MJPEG only 1024x768 MP5A 2560x1920 2560x1920 1280x960 MP5DN 2560x1920 2560x1920 7 1280x960 For MJPEG only 1280x960 MP8D L4 1600x1200 1600x1200 800x600 Limitations Note Refer to Limitations stated for Arecont Vision as they also apply for CBC products The CBC MP2 model and other CBC models may not be discovered via the auto discovery feature The CBC cameras should be added manually Due to a VE NVR limitation motion detection only handles resolutions of up to 1280x960 for AV1XXX AV8XXX AV2100 AV2105 and AV2110 motion detection can only handle resolution as half Due to a camera limitation for CBC cameras all MJPEG only cameras Arecont AVxx00 AV8180 AV8360 CBC MP1A MP2A MP5A and MP8D L4 will stream at a higher FPS reaching max FPS when setting to 15FPS FPS of 14 and lower are not affected by this issue When upgrading to latest camera handler pack note that the parameters of video streams may be changed to the default values It is recommended to recheck video codec parameters when upgrading or restoring configuration backups Known Issues Note Refer to Known Issues stated for Arecont Vision as they also apply for CBC products Live vie
73. Certified AV2115 H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2115DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2115Al H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2805DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2805Al H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2815 H 264 MJPEG No No 4 0 4 5 1 Works as designed AV2815DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV3110 MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV3100Al MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV3100DN MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV3105Al H 264 MJPEG No No 4 0 4 5 1 Works as designed AV3105DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV3115 H 264 MJPEG No No 4 0 4 5 1 Works as designed AV3115DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV3115Al H 264 MJPEG No No 4 0 4 5 1 Works as designed AV5100Al MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV5100DN MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV5105 H 264 MJPEG No No 4 0 4 5 1 Works as designed AV5105Al H 264 MJPEG No No 4 0 4 5 1 Works as designed AV5105DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV5110 MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV5110DN MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV5115 H 264 MJPEG No No 4 0 4 5 1 Works as designed AV5115DN H 264 MJPEG No No 4 0 4 5 1 Works as designed AV5115Al H 264 MJPEG No No 4 0 4 5 1 Works as designed AV10005 MJPEG No No 4
74. D042 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D043 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D044 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D061 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D062 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D063 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D064 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified Illustra 400 WDR Bullet Cameras ADCi400 B021 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 B022 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 B041 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 B042 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 B061 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified 5 American Dynamics 4 3 American Dynamics ADCi400 B062 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified Illustra 400 Box Cameras ADCi400 X001 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 X002 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified Illustra 600 610 Bullet Cameras ADCi600 B021 H 264 MJPEG Yes 1 0 No No No 4
75. Dual Video Codec MJPEG and H 264 Note AVxxx0 models only support MJPEG Query Device Camera Serial Number VE NVR will use the camera s MAC address as the camera serial number Required Network Ports e Port 80 is for HTTP Port 554 is for RTSP Default Username amp Password Username admin e Password lt no password required gt Limitations When Arecont cameras are added via VE NVR Auto Discovery there may be issues with camera settings It is recommended all Arecont cameras be added manually to the VE Recorders e Itis advised that the user does not configure the same camera on two VE NVR s at the same time This is due to ssn accumulation in the streaming URL on the handler therefore only one camera can be accessed by one VE NVR at the same time The Arecont 10MP camera AV10XXX will not support VE NVR motion detection as its lowest supported resolution exceeds VE NVR limitations Due to a Quicktime player limitation for 1OMP cameras the video stream with a full resolution 3648x2752 can t be streamed on the VE NVR web page 5 American Dynamics 27 1 Arecont Vision Streaming large amounts of data to Quicktime may cause a distorted image to appear This is due to Quicktime or the network card on the host on which Quicktime is running preventing large bit rate streams particularly during the start up of H 264 due to the bursting of all frames since the previous Key frame This result may be a gree
76. E NVR 37 6 Camera Handler Release Notes All SONY Cameras 1 Set camera to factory default via camera web GUI or SNC toolbox before adding the camera to VE NVR 2 Retrieving camera configuration on VE NVR does not required authentication Due to SONY camera over configuration issues camera may not respond to the following resolution change request If this happens camera will return its own setting For example From H 264 5fps 640x480 MJPEG 5fps 640x480 To H 264 5fps 720x576 MJPEG 5fps 640x480 Bit rate behavior is inconsistent for different models SONY SONY camera CGI Get commands does not require authentication In this case user will see the newly requested resolution setting listed on VE NVR No error message is displayed on VE NVR User must refresh VE NVR screen and check camera setting via camera web GUI to confirm if change request is executed successfully Workaround Repeat command on VE NVR Bit rate may not be set successfully in VE NVR 4 3 4 4 but it will be normal in VE NVR 4 5 All Models The focus value is set from 0 Workaround is to enable 45056 which is not user friendly autofocus or change settings on Camera Web GUI SONY Generic The SONY Camera Handler supports generic cameras for those unlisted models If one camera is not in the supported list but is compatible with the SONY interface it can be supported as a generic camera 5 A
77. EC can support either H264 or MJPEG but the user has to modify the VEC via its web page to the desired codec and reboot the camera unit in order to effect the changes This has serious implications for the ONVIF handler The user could choose to modify the codec type through the VE NVR web GUI and the change would be successfully propagated to the camera there is no provision within ONVIF to determine if a configuration change on the camera should be followed up with a unit reboot The net result is the user is unable to configure the codec via the VE NVR web GUI for these type of cameras but there will be no warning or error message The recommendation is for the user to pre configure the camera via its web page where possible and allow the VE NVR web GUI to automatically provision the second stream e g during the setup of motion detection alarms Note that Bosch cameras return a Payload Type Number 35 for codec H264 The gstreamer pipeline within the ONVIF handler cannot support this assumes H264 codecs will belong in the dynamic range 4 96 127 The pipeline could be modified with the addition of a caps setter element to modify the PT on the fly but this would be a limited workaround The Bosch camera will however stream MJPEG correctly to the ONVIF handler 10 Dry Contacts Digital Inputs These must normally be enabled via the camera s web page and the unit rebooted in order to take effect see appendix 11 Depending on the camera manufac
78. FW3202C There will be periodic frame loss when dual stream is enabled with these settings H264 25fps 1080P MJPEG 25fps D1 audio Lowering MJPEG will prevent a high loss of FPS 5 American Dynamics Dahua HFW3202C When camera is set to dual stream user will observed missing frame during test due to low FPS Reason Camera limitation Lowering MJPEG will prevent a high loss of FPS FPS will drop and mosaic image will be N A observed when user triggers Dry Contacts Reason Camera limitation FPS for both codec will be reduced when dual N A steam enabled Reason Camera limitation Due to camera limitations the resolution settings available depend on the bitrate settings configured See recommended settings for H264 MJPEG bitrate settings cannot be changed via the VE NVR For Codec H264 Recommended Bitrate settings for a good quality image please configure as required For Resolutions at 4CIF the best bitrate is 4096 as set by VE NVR GUI For Resolutions at 1280 X 720 Bitrates should be set to 8192 as set by VE NVR GUI For Resolutions at 1280 X 960 Bitrates should be set to 8192 as set by VE NVR GUI MJPEG bitrate settings should be set via the camera GUI before adding the camera to the VE NVR 31 4 Camera Handler Release Notes Known Issues All The FW shows as empty in the camera list Reason Camera issue Dahua N A Camera
79. G 4 stream until the MPEG 4 stream is destroyed For example if the configured FPS of two MJPEG streams is 20 FPS and 5 FPS and the FPS of the MPEG 4 stream is 15 FPS then the actual FPS of the MJPEG streams will be 15 FPS and 5 FPS until the MPEG 4 stream is destroyed Similarly if the MPEG 4 stream is 1 FPS then the actual FPS of the two MJPEG streams will be 1 FPS A workaround is to ensure that the FPS of an existing MPEG 4 stream is greater that the configured FPS of the MJPEG streams Another workaround is to update the AXIS firmware to an latest version 4 48 for example which does not exhibit this symptom 214 PTZ When using AXIS cgi com ptz cgi camera 1 amp areazoom lt int gt lt int gt lt int less than 100 gt AXIS API to zoom out on AXIS 214 PTZ camera the zoom position will reverse to maximum zoom in when the request causes a zoom out to go beyond the widest zoom out position This according to AXIS technical support is a bug within the AXIS 214 PTZ camera v4 40 The above mentioned API is used by VE NVR Web client and VE API to perform PTZ Nudge operation All VAPIX2 cameras An AXIS VAPIX 2 camera will momentarily disrupt an MPEG 4 video stream as a result of changing the audio codec which causes the VE NVR to stop recreate the video stream During recorded playback by Victor Client a blank image appears for a very short period at the point in time where the audio codec was changed 233D The zoom s
80. H 264 MJPEG Yes 1 1 No Yes Yes 4 4 4 5 1 Works as designed Q1765 LE H 264 MJPEG Yes 2 22 Zoom only Yes Yes 4 4 4 5 1 Works as designed Fixed Dome Cameras M3011 H 264 MJPEG MPEG4 No 0 0 No Yes Yes 4 0 4 5 1 Works as designed M3014 H 264 MJPEG No 0 0 No Yes Yes 4 0 4 5 1 Tested amp Certified M3113 R H 264 MJPEG No 0 0 No Yes Yes 4 0 1 4 5 1 Works as designed M3113 VE H 264 MJPEG No 0 0 No Yes Yes 4 0 1 4 5 1 Works as designed M3114 R H 264 MJPEG No 0 0 No Yes Yes 4 0 1 4 5 1 Works as designed M3114 VE H 264 MJPEG No 0 0 No Yes Yes 4 0 1 4 5 1 Works as designed M3203 H 264 MJPEG No 0 0 No Yes Yes 4 0 4 5 1 Tested amp Certified M3203 V H 264 MJPEG No 0 0 No Yes Yes 4 0 4 5 1 Works as designed M3204 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified P3301 H 264 MJPEG Yes 1 0 No Yes Yes 4 0 4 5 1 Tested amp Certified P3301 V H 264 MJPEG Yes 1 0 No Yes Yes 4 0 4 5 1 Works as designed P3304 H 264 MJPEG Yes 1 0 No Yes Yes 4 0 4 5 1 Tested amp Certified P3304 V H 264 MJPEG Yes 1 0 No Yes Yes 4 0 4 5 1 Works as designed P3343 H 264 MJPEG Yes 1 0 No Yes Yes 4 0 4 5 1 Tested amp Certified P3343 V H 264 MJPEG Yes 1 0 No Yes Yes 4 0 4 5 1 Works as designed P3343 VE H 264 MJPEG Yes 1 0 No Yes Yes 4 0 4 5 1 Works as designed P3344 H 264 MJPEG Yes 1 0 No Yes Yes 4 0 4 5 1 Tested amp Certified P3344 V H 264 MJPEG Yes 1 0 No Yes Yes 4 0 4 5 1 Works as designed P3344 VE H 264 MJ
81. ICPU MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCIPE3312ISPU MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified Outdoor Mini Dome Cameras ADCIPE37120CN MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCIPE37120SN MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCIPE37120CPE MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCIPE37120CPU MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCIPE37120SPU MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCIPE37120SPE MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified IP Dome Cameras ADVEIPSD22N H 264 MJPEG MPEG4 Yes 4 0 Yes No No 4 0 4 5 1 Tested amp Certified ADVEIPSD22P H 264 MJPEG MPEG4 Yes 4 0 Yes No No 4 0 4 5 1 Tested amp Certified ADVEIPSD35N H 264 MJPEG MPEG4 Yes 4 0 Yes No No 4 0 4 5 1 Tested amp Certified ADVEIPSD35P H 264 MJPEG MPEG4 Yes 4 0 Yes No No 4 0 4 5 1 Tested amp Certified Illustra 210 Mini Dome Cameras ADCi210 D111 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi210 D011 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi210 D121 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi210 D021 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi210 D113 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi210 D013 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Test
82. JPEG MJPEG e MPV4 MJPEG Note Only MJPEG can be used for second stream whether single or dual streaming FLIR Camera Firmware Upgrade To upgrade the FLIR camera firmware please follow the procedures outlined below a b Upgrade the Camera Firmware to ww1 4 1 Upload the additional Patch Tyco VE44 Compatibility_patch sh after the camera is upgraded to ww1 4 1 Check the Firmware has upgraded Firmware Upgrade Procedure 1 Upgrade the Camera Firmware to ww1 4 1 a Upgrade the FLIR camera using the FLIR Firmware Update Tool FFUT available for download in the FLIR website http ns flir com under the Downloads section Install and run the FFUT Follow the steps 1 4 below to upgrade camera Setup Click on Setup and select your camera models Check for updates Click on Check for Updates and the tool will connect to the Internet and download to your computer the latest firmware version for your camera models Detect amp Upgrade Click on Detect amp Upgrade my FLIR Device in order to discover the cameras on the network Begin the upgrade Select the camera model you want to upgrade and click on Upgrade to begin the upgrade Camera Handler Release Notes FLIR 2 Upgrade for installation site with no internet access a Download the firmware corresponding to the D series PT Series F Series in your office to a PC which will be performing the installation b Goto settings and make sure th
83. JPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D133 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D033 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D143 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D043 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D343 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified Illustra 610 Mini Dome Cameras ADCi610 D111 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D011 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D121 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D021 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D321 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D131 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D031 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D141 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D041 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D341 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D113 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D013 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi610 D123 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp
84. MJPEG MPEG4 Yes 1 0 No Yes Yes 4 0 4 5 1 Tested amp Certified P1344 E H 264 MJPEG MPEG4 Yes 1 0 No Yes Yes 4 0 1 4 5 1 Works as designed P1346 H 264 MJPEG MPEG4 Yes 1 0 No Yes Yes 4 0 4 5 1 Tested amp Certified P1346 E H 264 MJPEG MPEG4 Yes 1 0 No Yes Yes 4 0 1 4 5 1 Works as designed P1347 H 264 MJPEG MPEG4 Yes 1 0 No Yes Yes 4 0 1 4 5 1 Tested amp Certified P1347 E H 264 MJPEG MPEG4 Yes 1 0 No Yes Yes 4 0 1 4 5 1 Works as designed Q1755 H 264 MJPEG Yes 2 Zoom only Yes Yes 4 0 4 5 1 Tested amp Certified Q1755 E H 264 MJPEG Yes 2 Zoom only Yes Yes 4 0 1 4 5 1 Works as designed 206 MJPEG MPEG4 No 0 0 No No No 4 0 1 4 5 1 Works as designed 206 M MJPEG MPEG4 No 0 0 No No No 4 0 1 4 5 1 Works as designed 206 W MJPEG MPEG4 No 0 0 No No No 4 0 1 4 5 1 Works as designed 207 MJPEG MPEG4 Yes 1 0 No Yes No 4 0 1 4 5 1 Works as designed 207 MW MJPEG MPEG4 Yes 1 0 No Yes No 4 0 1 4 5 1 Works as designed 207 W MJPEG MPEG4 Yes 1 0 No Yes No 4 0 1 4 5 1 Works as designed 210 MJPEG MPEG4 Yes 1 0 No Yes No 4 0 4 5 1 Tested amp Certified 210A MJPEG MPEG4 Yes 1 0 No Yes No 4 0 4 5 1 Tested amp Certified 211 MJPEG MPEG4 Yes 1 0 No Yes No 4 0 1 4 5 1 Works as designed 211 A MJPEG MPEG4 Yes 1 0 No Yes No 4 0 4 5 1 Tested amp Certified 211 M MJPEG MPEG4 Yes 1 0 No Yes No 4 0 4 5 1 Tested amp Certified 211 W MJPEG MPEG4 Yes 1 0 No Yes No 4 0 4 5 1 Tested amp Certified 223M MJPEG MPEG
85. Model specific G 711 ulaw A V single stream only e Dry Contact Event 1 Dry Contact http poll for dry contact event at 100ms interval Query Device Required Ports e Port 80 is for HTTP Port 554 is for RTSP Default Username amp Password Username admin Password 9999 Limitations The camera will reboot when changing codec audio or video resolution frame rate key frame interval video quality audio volume enable audio audio in and any other audio video properties Reboots will take about 20 to 30 seconds and 1 minute to be back online Single HTTP stream to send audio video interleaved MPEG4 video When the camera is rebooted or codec changed if focus is adjusted against a grey scene it will take up to 30 seconds to go back to color 5 American Dynamics 19 1 American Dynamics Fixed IP Camera When changing codec from MJPEG to MPEG4 if the default bit rate is larger than 8000 an error message will be received when changing the video codec properties the workaround is to change the bit rate to 8000 Note Please refer to AD Fixed Camera Release Notes for additional information 19 2 Camera Handler Release Notes American Dynamics Fixed Camera Illustra 400 series American Dynamics Fixed Camera Illustra 400 series Supported Firmware e V2 20 or later Supported Key Functions Video Streaming Single Dual Video codec H 264 and MJPEG e Audio Streaming G 711 ulaw
86. No 44 451 Works as designed IME11 Enh H 264 MJPEG Yes DPC No Yes No 4 4 4 5 1 Works as designed IME21 Enh H 264 MJPEG Yes DPC No Yes No 44 451 Works as designed IME31 Enh H 264 MJPEG Yes DPC No Yes No 4 4 4 5 1 Works as designed IMP H 264 MJPEG Yes DPC No Yes No 4 4 4 5 1 Works as designed PTZ PES a H 264 MJPEG Yes DPC Yes No No 4 4 4 5 1 Works as designed ne HD H 264 MJPEG DPC DPC Yes No No 44 451 Works as designed Spectra HD H 264 MJPEG DPC DPC Yes No No 4 4 4 5 1 Works as designed 1080P 20X Spectra HD H 264 MJPEG DPC DPC Yes No No 4 4 4 5 1 Works as designed 1080P 30X Excite IP H 264 MJPEG No DPC Yes No No 44 451 Works as designed Integrated PTZ Esprit SE IP H 264 MJPEG No DPC Yes No No 4 4 4 5 1 Works as designed Thermal TI3 H 264 MJPEG Yes DPC No Yes No 4 4 4 5 1 Works as designed TI6 H 264 MJPEG Yes DPC No Yes No 4 4 4 5 1 Works as designed Esprit TI3 H 264 MJPEG Yes DPC No Yes No 4 4 4 5 1 Works as designed Esprit TI6 H 264 MJPEG Yes DPC No Yes No 4 4 4 5 1 Works as designed Encoder NET5401T H 264 MJPEG No 1 0 Yes No No 4 4 4 5 1 Works as designed NET5402T H 264 MJPEG No DPC Yes No No 4 4 4 5 1 Works as designed NET5404T H 264 MJPEG No DPC Yes No No 4 4 4 5 1 Works as designed 13 2 DPC depends on camera capability You can also find the information of supported Pelco camera series from below link http pdn pelco com content pelco api web services su
87. PEG AV5125 2560 x 1920 2560 x 1920 amp 1280 x 960 1280 x 960 only for MJPEG AV5155 2560 x 1920 2560 x 1920 amp 1280 x 960 1280 x 960 only for MJPEG AV20185DN 2560x1920 2560x1920 amp 1280x960 x x xX AV8180 1600x1184 1600x1184 amp 800x592 5 American Dynamics 27 5 Arecont Vision 27 6 Camera Handler Release Notes AXIS Communications AXIS Communications Supported Key Functions Video Streaming Single and Dual e Video Codec MJPEG MPEG4 and H 264 depending on camera functionality e Audio Streaming Audio codec supported depends on camera functionality Dry Contact events e Edge DeviceMotion Detection e PTZ Applies to cameras that have mechanical Pan and Tilt and Optical Zoom Query Device Reboot Device Required Network Ports e Port 80 is for HTTP Port 554 is for RTSP Default Username amp Password e Username root e Password pass Note These are associated with password group O default Supported Camera API and Models Camera API VAPIX 2 and VAPIX 3 The VE NVR will interface with any AXIS Cameras that support VAPIX 2 or VAPIX 3 The feature and performance of the cameras might vary due to VAPIX 2 or VAPIX 3 or camera limitations e Model Models that support VAPIX2 and VAPIX 3 Camera API If the camera model is not on the list then select AXIS generic Q American Dynamics 28 1 AXIS Communications Camera Serial Number e VE NVR will use the camera s MAC addr
88. PEG Yes 1 0 No Yes Yes 4 0 4 5 1 Works as designed P3346 H 264 MJPEG Yes 1 0 No Yes Yes 4 0 1 4 5 1 Tested amp Certified P3346 V H 264 MJPEG Yes 1 0 No Yes Yes 4 0 1 4 5 1 Works as designed P3346 VE H 264 MJPEG Yes 1 0 No Yes Yes 4 0 1 4 5 1 Works as designed 209FD MJPEG MPEG4 No 0 0 No Yes No 4 0 4 5 1 Tested amp Certified 209FD R MJPEG MPEG4 No 0 0 No Yes No 4 0 1 4 5 1 Works as designed 209MFD MJPEG MPEG4 No 0 0 No Yes No 4 0 4 5 1 Tested amp Certified 209MFD R MJPEG MPEG4 No 0 0 No Yes No 4 0 1 4 5 1 Works as designed 216FD MJPEG MPEG4 Yes 1 0 No Yes No 4 0 4 5 1 Works as designed 216FD V MJPEG MPEG4 Yes 1 0 No Yes No 4 0 1 4 5 1 Works as designed 216MFD MJPEG MPEG4 Yes 1 0 No Yes No 4 0 1 4 5 1 Works as designed 216MFD V MJPEG MPEG4 Yes 1 0 No Yes No 4 0 1 4 5 1 Works as designed M3004 V H 264 MJPEG No 0 0 No Yes Yes 4 4 4 5 1 Works as designed 5 American Dynamics 7 3 AXIS Communications M3005 V H 264 MJPEG No 0 0 No Yes Yes 4 4 4 5 1 Works as designed M3006 V H 264 MJPEG No 0 0 No Yes Yes 4 4 4 5 1 Works as designed M3007 P H 264 MJPEG No 0 0 No Yes Yes 4 4 4 5 1 Works as designed M3007 PV H 264 MJPEG No 0 0 No Yes Yes 4 4 4 5 1 Tested amp Certified M3024 LVE H 264 MJPEG No 1 1 No Yes Yes 4 4 4 5 1 Works as designed M3025 VE H 264 MJPEG No
89. PTZ Dry Contact Events Query Device e Edge Device Motion Detection Required Network Ports Port 80 for HTTP Port 554 for RTSP Default Username amp Password Username admin Password 4321 5 American Dynamics 36 1 Samsung Supported Camera API amp Models SNB 5000 A SND 5080 F SNV 5080 snb5000 Series 3 10 130416 SNV 5010 snv5010 3 10 130416 SNO 5080R SNV 5080R sno5080r 3 10 130416 SNB 7000 SND 7080 F SNV 7080 snb7000 Series 2 10 130416 SNO 7080R SNV 7080R snv sno7080R 2 10 130416 SNB 3002 SND 3082 F SNV 3082 snb3002 Series 2 20 130812 SNB 5001 SND 5011 SND 5061 SND 5010 snb5001 series 1 20 130813 SNB 7001 SND 7011 SND 7061 snb7001_series_1 21_ 131002 SNB 7002 SND 7082 F SNV 7082 SNO 7082R snb7002_series_1 21_ 131002 SNB 6004 SNB 6003 SND 6084 SND 6083 SND 6084R SNV 6084R SNO 6084R snb6004 Series 2 21 131008 SNV 6084 snv6012m_snv6084_1 11_ 131011 Camera Handler Release Notes SNB 5004 snb5004 Series 1 12 131031 SNB 5003 SND 5084 SND 5083 SNV 5084 SNO 6011R sno snd 6011r 1 11 131011 SND 6011R SNV 6012M snv6012m snv6084 1 11 131011 SNF 7010 snf7010 Series 1 00 130806 SNF 7010V No official release SNP 3120 V VH
90. PTZ MJPEG MPEG4 Yes 1 0 Yes Yes No 4 0 4 5 1 Works as designed 215PTZ E MJPEG MPEG4 Yes 1 0 Yes Yes No 4 0 1 4 5 1 Tested amp Certified PTZ Dome Cameras P5512 H 264 MJPEG Yes 4 Yes Yes Yes 4 0 1 4 5 1 Tested amp Certified P5512 E H 264 MJPEG Yes 4 Yes Yes Yes 4 0 1 4 5 1 Works as designed P5522 H 264 MJPEG Yes 4 Yes Yes Yes 4 0 1 4 5 1 Tested amp Certified P5522 E H 264 MJPEG Yes 4 Yes Yes Yes 4 0 1 4 5 1 Works as designed P5532 H 264 MJPEG Yes 4 Yes Yes Yes 4 0 1 4 5 1 Tested amp Certified P5532 E H 264 MJPEG Yes 4 Yes Yes Yes 4 0 1 4 5 1 Works as designed P5534 H 264 MJPEG Yes 4 Yes Yes Yes 4 0 1 4 5 1 Works as designed P5534 E H 264 MJPEG Yes 4 Yes Yes Yes 4 0 1 4 5 1 Works as designed Q6032 E H 264 MJPEG No 0 0 Yes Yes Yes 4 0 4 5 1 Works as designed Q6034 H 264 MJPEG No 0 0 Yes Yes Yes 4 0 1 4 5 1 Works as designed Q6034 E H 264 MJPEG No 0 0 Yes Yes Yes 4 0 1 4 5 1 Works as designed 231D MJPEG MPEG4 No 0 0 Yes No No 4 0 1 4 5 1 Tested amp Certified 7 4 Camera Handler Release Notes AXIS Communications 232D MJPEG MPEG4 No 0 0 Yes Yes No 4 0 1 4 5 1 Works as designed 233D MJPEG MPEG4 Yes 4 4 Yes Yes No 4 0 4 4 1 Tested amp Certified M5013 H 264 MJPEG No 0 0 Yes Yes Yes 4 1 4 4 1 Works as designed M5014 H 264 MJPEG No 0 0 Yes Yes Ye
91. Power cycling or rebooting the camera will normally clear the fail condition The web client camera details screen will mark MJPEG video resolutions that are greater than 2040 pixels in width or height as unsupported An attempt to select and apply an unsupported resolution from the drop down list will fail An unrecognized SONY camera configured as SONY Generic will be assumed to be 5th generation with resolution choices comparable to CH220 CH260 DH220 DH260 1920x1440 max 320x240 minimum If that camera is configured from the camera GUI to have a max resolution of 1920x1080 then an alternate list of resolutions is used with 320x192 min The available FPS are consistent with other Sth generation cameras The optional VPA and Lens properties are configured as EMPTY and controls would not be offered Dual streams with H 264 MPEG4 and MJPEG would be available but there would be no audio and no contact alarms The PTZ functionality will work if the PTZ camera is compatible with 5th generation PTZ cameras An invalid password group will cause the MAC address field and some VPA and Lens properties to display unknown Errors will occur when attempting to change the FPS resolution quality or VPA and Lens properties 5 American Dynamics 37 3 SONY When there is a MPEG4 recording set the resolution and fps value first before enabling audio If fps or resolution must be changed after the audio be sure to disable re
92. TSP RTP protocol the camera can support only 1 video stream either MJPEG or MPEG4 SNT EX101 SNT EX104 Camera Focus does not work on Victor Client This is because Victor Client uses PTZSpeed method to implement Focus 4 3 4 4 0 SONY Handler does not support PTZSpeed Login cam web GUI to focus SNT EX104 Due to camera performance issue video and audio frame loss may occur in SONY encoder 37 4 Camera Handler Release Notes SONY SNC EP580 Video becomes unavailable after changing from H 264 to MP4V in some settings e g Sometimes video may become unavailable after changing H 264 1080p 30fps directly to MP4V 1080p 2O0fps on VE NVR No error message is displayed on VE NVR web page but camera codec setting remains un changed In the case video becomes unavailable after changing from Stream 1 of camera must be changed to MP4V using camera s web GUI before changing codec from H 264 to MP4V stream on VE NVR SNC EP580 SNC ER520 SNC RH124 Enabling blc will fail if auto IRIS is disabled Required Steps for enabling blc for IRIS 1 Set Auto Iris mode to auto 2 Set blc to on SNC EB520 MJPEG video can t be streamed simultaneously on both VE NVR and camera web GUI for the following settings 1 FPS30 704x576 2 FPS30 720x576 SNC EP580 SNC EP520 SNC EP521 SNC EP550 MJPEG Single Stream Limitation MPEG4 FPS Limitation MPEG4 Stream Limitation
93. VE NVR but the actual value in camera VideoCodecKeyFramelnterval is not supported by the camera handler but the user can change it from the camera web page For AudiolnputVolume the microphone input and line in input have different ranges Microphone input A setting of low 1 is 20dB A setting of high 10 is 26 dB Line in A setting of low 1 is 6 dB A setting of high 10 is 18dB Due to camera internal resource contention changing the resolution quality or bit rate may affect the frame rate performance Please refer to camera limitation Changing the video codec audio codec may cause the RTSP service in the camera to stop and the video audio streaming to stop working the workaround is to reboot or power cycle the camera With camera firmware v2 20 the FPS selections for the MJPEG codec from the camera web GUI shows only 3 5 7 10 12 15 30 for NTSC and 3 5 7 10 12 15 25 for PAL This however does not affect the FPS selections from the VideoEdge client which remain supporting 1 30 for NTSC and 1 25 for PAL To meet the single stream fps the user can enable dual stream on VE NVR configure the stream codec resolution fps quality for Stream 1 and then configure Stream 2 to lowest resolution fps quality Once Stream 2 is configured the user can disable Stream 2 on the VE NVR Alternatively the user can access the camera s web GUI settings to change stream 2 to the lowest resolution f
94. Web GUI H264 Bitrate different from CGl s return when user set an invalid Bitrate to camera Camera will not report error Reason Camera issue It s suggested user refers to camera Web GUI to determine correct supported bitrate range Changing MJPEG stream FPS with big step often cannot be modified successfully Reason Camera issue User should take smaller steps changing the fps e g going from 30fps gt 20fps gt 1 5fps gt 10fps or vice versa When adding a camera which is very slow like IPC HDB33000 to the VE NVR it may report a No VE Text response after waiting 5000 milliseconds but action will still be successful Note This will also cause the issue in TFS104504 when add IP camera with default association audio cannot be added successfully together Reason Camera issue N A VE NVR web page may report Server error VE NVR generate core file when user operate some camera which is very slow like HDB3300 User should go back to the previous page to configure it again VE NVR web may show server error when user is trying to access the following tabs Alerts Function amp Stream and Image Settings User should navigate back to the previous page and try again AN is out of syncs during live view on both N A audio codecs G 711a and G 711u in VE Hybrid local client Search and retrieve in victor sometimes fail N A many exportClip process will be generated and VE NVR CPU wi
95. Yes 3 0 4 0 1 4 5 1 Works as designed SC386 H 264 MJPEG MPEG4 Yes 3 0 4 3 4 5 1 Tested amp Certified SC396 H 264 MJPEG Yes 3 0 4 3 4 5 1 Works as designed ST162 H 264 MJPEG Yes 1 0 4 3 4 5 1 Works as designed ST165 H 264 MJPEG Yes 1 0 4 3 4 5 1 Tested amp Certified SW172 H 264 MJPEG Yes 1 0 4 3 4 5 1 Works as designed SW174W H 264 MJPEG Yes 1 0 4 3 4 5 1 Works as designed SW175 H 264 MJPEG Yes 1 0 4 3 4 5 1 Works as designed Fixed Camera NP244 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Tested amp Certified NP304 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Tested amp Certified NP502 H 264 MJPEG MPEG4 Yes 3 0 4 0 1 4 5 1 Tested amp Certified SP102 H 264 MJPEG No No 4 0 1 4 5 1 Tested amp Certified SP105 H 264 MJPEG No No 4 0 1 4 5 1 Tested amp Certified SP302 H 264 MJPEG MPEG4 Yes 1 0 4 1 4 5 1 Works as designed SP305 H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Tested amp Certified SP306 H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Tested amp Certified SP304 H 264 MJPEG MPEG4 Yes 1 0 4 3 4 5 1 Works as designed SF334 H 264 MJPEG MPEG4 Yes 1 0 4 3 4 5 1 Works as designed SW314 H 264 MJPEG MPEG4 No 1 0 4 3 4 5 1 Works as designed SW316 H 264 MJPEG MPEG4 Yes 1 0 4 3 4 5 1 Works as designed SW316L H 264 MJPEG MPEG4 Yes 1 0 4 3 4 5 1 Tested amp Certified Generic All other models Single Stream H 264 DPC DPC 4 3 4 5 1 Works as designed MJPEG MPEG4 DPC depends on camera capability
96. a Users tries to configure these settings Due to the VE NVR VE API limitation the VE NVR Web GUI will show all three resolutions on the 2 Stream However only MJPEG is supported on the second stream and so only MJPEG as the second stream can be used for dual streaming See table below stating the Supported Dual Stream Configurations amp Resolutions Issues with MP4V configuration for Single and Dual Streaming If a User tries to configure the MPV4 Stream for Single or Dual Streaming Configuration the settings may not apply MPV4 codec configuration for Single or Dual Streaming may not configure correctly Users are recommended to limit the codec settings to H264 and MJPEG Users are not recommended to use MPV4 codec for Single or Dual Streaming configuration Please refer to the table below on the Limitation on Configuring on MPV4 Codec for Single or Dual Stream s Resolution list on the VE NVR is not correct for the second stream MJPEG Due to changes to the supported resolutions of 2 stream on both IR DLTV Lens unsupported resolutions appear in the resolution list for the second stream See table below stating the Supported Dual Stream Configurations amp Resolutions Users should only open one preset control at a time When adding editing presets on IR DLTV lens user must close the preset controls on the other lens On device list page for D 324 the firmware is showing as 2
97. a 625 PTZ outdoor Feature Plus clear non vandal white ADCi625 P222 1 0 2 A491AA929 Illustra 625 PTZ outdoor Feature Plus clear vandal white ADCi625 P221 1 0 2 A491AA929 Illustra 625 PTZ outdoor Feature Plus smoked vandal white ADCi625 P223 1 0 2 A491AA929 Illustra 625 PTZ outdoor Feature Plus smoked non vandal white ADCi625 P224 1 0 2 A491AA929 Illustra 600 Compact Mini ADCi600 M111 1 2 4 Dome 720p Illustra 610 Compact Mini ADCi610 M111 1 2 4 Dome 1080p Illustra 610 Compact Mini Bullet ADCi610 M022 1 2 4 1080p Illustra 825 Fisheye 5MP Indoor White Vandal ADCi825 F311 1 0 1 B6012AC392 A American Dynamics 23 1 American Dynamics Illustra 625 PTZ Illustra 600 610 Compact Series Cameras Illustra 825 Fisheye Illustra 825 Fisheye 5MP Indoor White Non Vandal ADCi825 F312 1 0 1 B6012AC392 Generic all unlisted cameras that are compatible with AD iAPlv3 specification document v1 0 1 N A N A Illustra 625 PTZ Feature Plus ADCi625 P2xx Support Firmware 1 0 2 x or later Supported Key Functions Query Device Video Streaming Single and Dual H 264 and MJPEG Audio Streaming Audio codec supported is device dependent Edge Motion Detection Alarms Edge Motion Detection Metadata Unsupported Key Functions Required Network Ports e Find devices Reboot device e Power off device
98. a copy setting of H 264 stream 1 on camera list page with editing status and real available resolution may not be included in the copy of the resolution list Due to camera known issue for Dinion HD 1080P D N IVA camera set resolution 4CIF 704x480 on H 264 Stream 1 and 768x432 on H 264 Stream 2 then the user only can get an actual resolution 704x432 for H 264 Stream 1 And set resolution 768x432 on H 264 Stream 1 and 4CIF 704x480 on H 264 Stream 2 user can only get actual resolution of 704x432 for H 264 Stream 1 There is a green line at top of victor Unified Client live stream on Bosch AutoDome Jr 800HD This is a camera issue 5 American Dynamics 29 5 Bosch Playback video stuttering when rewinding forwarding the H 264 video from AutoDome 800 Jr The camera setting is NTSC H 264 1920x1080 FPS 30 Camera s firmware version is 39500570 When running on a VE NVR VE Hybrid with a Haswell hardware chipset The Bosch AutoDome Jr Camera Model will not stream video in a 2x2 surveillance window if it is transcoded to the resolution of 416 X 240 All other transcodes and resolutions will stream as expected Special Points Bosch camera has 8 profile configurations on the web page and each profile may configure a set of codec parameters Handler specifies H 264 Stream 1 on camera to profile Configure 1 and H 264 Stream 2 on camera to profile Configure 2 and the MJPEG stream on camera to profile Configure 3 so when the VE NVR sets st
99. a stream ID Camera handler doesn t have any knowledge of the associated VE NVR stream ID Stream swapping may occur within VideoEdge system in the background as design In the case when FLIR camera handler requests MP4V on camera stream 2 the camera will return permission denied as error This is because MPV4 is no longer a supported codec on camera stream for the latest FLIR camera firmware ww1 4 1 As a result the codec change selected by user is rejected by camera User will notice that Live View will not come back as expected after camera reboot User is recommended to limit the codec settings to H264 and MJPEG If User has selected MP4V for any reason and finds the camera rejecting the change request the User may try to re add the camera to VE NVR and re configure camera to the desired stream settings 5 American Dynamics FLIR 32 10 Camera Handler Release Notes ONVIF ONVIF The ONVIF Camera Handler will allow the VE NVR to be compliant with the standardization initiative for IP based video cameras defined by ONVIF Profile S Specifications 1 ONVIF Profile S Support Status Table Illustrates the level of compliance currently supported by the ONVIF handler By complying with these standards the VE NVR should be able to communicate and interact with the majority of ONVIF Profile Compliant IP based cameras It should be stressed that each camera must be preconfigured befor
100. admin Password admin Supported Camera API amp Models Fixed Box Dome IPC with Motorized Lens DH IPC HX3 2 XXX Eng P V2 211 0000 0 R 20130726 Home use IPC General IPC K100 Eng NP BootSpi V2 103 0000 3 R 20130315 PTZ General_SD6XXX_Eng_P_V2 103 0003 0 R 20121016 Note The Dahua camera handler supports Generic camera for those unlisted models If one camera is not in the supported list but compatible with the Dahua CGI interface DAHUA HTTP API FOR IPC V1 30 it can be supported as a Generic camera 5 American Dynamics Camera Serial Number VE NVR will use the camera s MAC address as the camera serial number Video Stream Feature The specific Video stream feature characteristics by model families are All Models Dual Stream H 264 MJPEG Generic Dual Stream H 264 MJPEG Audio Stream Feature The specific Audio stream feature characteristics by model families are All Models G711mulaw G711alaw Generic G711mulaw G711alaw Note Dahua camera s audio stream is mixed with video stream handler demux audio stream from Video Stream 1 Event Stream Feature The handler uses HTTP polling mode to get the dry contact status The maximum number of dry contact events supported by each camera family All Models Dynamically acquire from camera Generic Dynamically acquire from camera Special Points This handler will support Edge device Moti
101. all be able to retrieve media profiles Yes using the GetProfiles 7 1 3 Shall be able to get the stream Yes Uniform Resource Identifier URI for the selected profile using GetStreamURI 5 American Dynamics 33 1 ONVIF 7 1 3 7 2 8 1 8 2 Shall allow streaming H 264 MJPEG Yes MPEG4 where the device supports these codecs Includes getting and setting resolutions frame rates bitrate settings Audio Streaming 8 9 8 10 8 11 Shall allow streaming G711 G726 Yes AAC where the device supports these codecs Multicast Video Streaming 8 12 Shall be able to control multicast video No streaming using the StartMultiCastStreaming and StopMultiCastStreaming operations 8 12 Shall be able to receive a multicast No stream sent by a device User Authentication 74 1 Shall implement WS Username token Yes according to WS Security in the core specification 7 4 2 Shall implement HTTP Digest as Yes covered in the core specification PTZ amp Lens Properties 8 4 Absolute Moving a PTZ device to an absolute Yes Positioning position if supported 8 5 Relative Moving a PTZ device to a relative Yes Positioning position if supported 8 6 PTZ Presets Listing of presets if supported Yes Moving a PTZ device to a preset Patterns however sequences are No supported Lens Properties if supported Yes Focus e Auto Focus e Iris Auto Iris Day Night Mode
102. ameras valid resolutions may not list in min max image width order It is because N A SND 5080 the VE NVR uses resolution index to communicate with the camera and their SNP 3430H resolutions may not ordered from min to max SNP 5200 SNV 5010 SNZ 5200 SNP 5300 SND 3080 Although the key cameras in some groups SND 3080 SND 7080 support N A SND 7080 brightness some cameras covered by them do not support it so the VE NVR web image page will display the brightness property value as BLANK All When the resolution is lower than 800x600 the image s bottom edge may have a N A mosaic or color block SPE series For SPE series and SNB 3000 series for example SND 3080 AlarmIn reacts very N A and SNB slowly It can be up to 4 seconds from manually triggering Alarmin pins before the 3000 series camera reports the alarm SND 3080 For SND 3080 camera may report false alarms for both Alarmins when setting N A active state for any Alarmln When the active state is set to HIGH the camera randomly reports false alarm status which will cause wrong alarms in VE NVR All Live view latency is about 500ms H 264 MJPEG MPEG4 N A SNV 5010 If FPS is too low RTSP connects to camera may timeout and then the VE NVR will N A SND 7080 have no video The following cameras were found to have this issue SND 3002 For SNV 5010 and SND 7080 the MJPEG video will not display when the user sets SND 5080 fps to 1 and resolution to
103. and G 726 single stream only e Dry Contact Events is polled for dry contact event at 100ms interval Query Device Device Reboot Required Network Ports e Port 80 is for HTTP Port 554 is for RTSP Default Username amp Password Username admin Password 9999 Limitations The camera will reboot when changing codec audio or video resolution frame rate key frame interval video quality audio volume enable audio audioin and any other audio video properties The reboots will take about 20 to 30 seconds All audio and video streams will be lost when the camera reboots All audio and video streams will then need to be re established When the camera is rebooting video and audio properties may not be available to get set new value Due to camera internal resource contention both profiles streams must have the same resolution If profiles streams are set to obtain different resolutions the requested FPS will not be obtainable for MJPEG 5 American Dynamics 20 1 American Dynamics Fixed Camera Illustra 400 series To achieve optimal H 264 Motion Detection results the recommended settings are Stream 1 is H 264 30fps D1 or D2 resolution default quality Stream 2 is MJPEG 7 fps CIF default quality For some properties values are retrieved from camera itself e g resolution quality that results in that when the user adds the camera the return value is not the default value defined in the
104. andler is available for these cameras Supported Vivotek Cameras and Encoders Encoders VS8801 H 264 MPEG4 MJPEG Yes 8 0 4 3 4 5 1 Tested amp Certified Fixed IP Cameras FD8136 H 264 MPEG4 MJPEG Yes 1 0 4 3 4 5 1 Works as designed FD8135H H 264 MPEG4 MJPEG Yes 3 0 4 3 4 5 1 Tested amp Certified FD8335H H 264 MPEG4 MJPEG Yes 3 0 4 3 4 5 1 Works as designed FE8171 H 264 MJPEG Yes 1 0 4 3 4 5 1 Works as designed FE8171V H 264 MJPEG Yes 1 0 4 3 4 5 1 Tested amp Certified FE8172 H 264 MJPEG Yes 1 0 4 3 4 5 1 Tested amp Certified FE8172V H 264 MJPEG Yes 1 0 4 3 4 5 1 Works as designed SF8172 H 264 MJPEG Yes 1 0 4 3 4 5 1 Works as designed SF8172V H 264 MJPEG Yes 1 0 4 3 4 5 1 Works as designed AF5127 H 264 MJPEG Yes 1 0 4 3 4 5 1 Works as designed AF5127V H 264 MJPEG Yes 1 0 4 3 4 5 1 Works as designed IP8362 H 264 MPEG4 MJPEG Yes 1 0 4 3 4 5 1 Tested amp Certified PTZ Cameras SD8313E H 264 MPEG4 MJPEG Yes 3 0 4 3 4 5 1 Tested amp Certified SD8323E H 264 MPEG4 MJPEG Yes 3 0 4 3 4 5 1 Works as designed SD8312E H 264 MPEG4 MJPEG Yes 3 0 4 3 4 5 1 Works as designed SD8322E H 264 MPEG4 MJPEG Yes 3 0 4 3 4 5 1 Works as designed SD8311E H 264 MPEG4 MJPEG Yes 3 0 4 3 4 5 1 Works as designed SD8321E H 264 MPEG4 MJPEG Yes 3 0 4 3 4 5 1 Works as designed SD8362E H 264 MPEG4 MJPEG Yes 3 0 4 3 4 5 1 Tested amp Ce
105. arameters on the camera side In the VE NVR the codec for stream 1 will always be H 264 and the codec for steam 2 will always be MJPEG If you require a single MJPEG stream switch the Live Alarm and Rec to the second stream For the ADCi800F in order to support both 1920x1080 and 1280x720 resolutions you must reduce the resolution of the second stream to set both cameras streams to 1920x1080 resolution and then reduce the second stream to 1280x720 resolution 5 American Dynamics 25 3 American Dynamics Illustra Flex Series For the ADCi800F camera when the resolution of the first stream is 2048x1536 or 2304x1296 the camera only supports single stream The following points must be considered as a result of this limitation a After the camera is added to the VE NVR the first stream works with 2048x1536 or 2304x1296 however there is only one stream configured on the VE NVR To use two streams simultaneously you must set the first stream resolution lower than 2048X1536 2304x1296 b If two streams are already live on the VE NVR you are unable to change the resolution of the first stream to 2048x1536 or 2304x1296 To run the first stream on 2048x1536 or 2304x1296 you must first disable the second stream For the ADCi800F camera when the camera is set at PAL and the first stream is 2048x1536 or 2304x1296 the maximum FPS of the first stream is 12 on the VE NVR Changing the video settings on the ADCi600F W012 camera it ma
106. as may show duplicate names refreshing the cameras names a few times will correct this issue e Illustra 6x0 Compact MiniDome and MiniBullet When corridor mode is configured on a camera streaming at a high resolution the camera will stream at half of the configured FPS Corridor mode support the VE NVR Rotate Image is limited to O 360 degree Therefore rotating 90 degree with the camera in corridor mode is equal to rotating 270 degree in the VE NVR This is because the VE NVR is trying to provide a uniform presentation for all supported cameras Corridor mode support QuickTime issue after Image Rotated Quick Time should be able to display the corridor image However the user needs to restart QuickTime by navigating to a different tab and restarting the live view It is because the actual resolution has changed from 1920x1080 and it becomes 1080x1920 after rotation QuickTime does not have the capability like Victor to auto adjust to this resolution change When the user adds a camera to the VE NVR the Bitrate control values become unchecked in the camera GUI This does not affect actual bitrate what is requested from the VE NVR is still received This also happens when changing Bit Rate Control on the VE NVR GUI i625 amp i825 MJPEG Usage Consideration MJPEG video does not use any temporal compression but uses spatial compression This makes its bandwidth requirements much greater than H 264 General recommend
107. ase Notes Limitations ONVIF The ONVIF standard can be interpreted in slightly different ways by the various manufacturers who provide ONVIF enabled IP Cameras The VE NVR ONVIF handler has been written to accommodate these differences but it s been necessary to devise a number of configuration guidelines to aid with supporting an ONVIF enabled camera IP Address User must pre configure an IP address Username VE NVR attempts communication using a suitable native handler followed by ONVIF handler User must pre configure the admin user account and add their new password to the VE NVR password group before adding the camera to the VE NVR Multiplexed Video Audio User should ensure the audio if supported is available as main stream which is the default setting Stream Type setting Dual Streaming For Dual streaming the user should pre configure the camera to determine the codecs frame rates and resolutions the primary and secondary streams are capable of providing Some cameras may require a unit reboot to take effect of new settings Dry Contacts Normally these must be enabled if supported via the camera s web page and may entail a unit reboot Auto Iris Focus If a camera supports the Iris and or Focus features then these settings can be either set to auto or manually adjusted within Victor GUI However disabling the auto feature is only supported in the VE NVR web GUI Therefore
108. ation Maximum Possible Quality Setting 100 Recommended Maximum Setting 90 Recommended High Quality Setting 75 Recommended Medium Quality Setting 55 In addition to the above MJPEG at high resolution and frame rate will use a very large amount of bandwidth For high resolution the following is recommended i625 PTZ Resolution FPS Recommended Max Quality 1920x1080 30 60 1920x1080 15 70 1920x1080 7 80 23 6 Camera Handler Release Notes American Dynamics Illustra 625 PTZ Illustra 600 610 Compact Series Cameras Illustra 825 Fisheye i625 PTZ Resolution FPS Recommended Max Quality 1280x720 30 70 1280x720 15 80 1280x720 7 90 i825 Fisheye Resolution FPS Recommended Max Quality 1936x1936 14 60 1920x1080 15 70 1920x1080 7 80 1600x900 15 75 1600x900 7 85 1280x720 15 80 1280x720 7 90 960x540 12 70 Quality setting may need to be adjusted depending on the scene Special Points VE NVR Configuration Stream may fail when user is streaming live video on the Camera GUI and setting up streaming configuration on the VE NVR at the same time It is advisable not to stream live video on the camera GUI while configuring camera streams on the VE NVR Video live streaming on the camera web GUI may fail to start if the camera GUI is left open during the VE NVR configuration User should log out of the camera then log back in a
109. aused User should change these settings via the camera web client 2 The mechanical design of the PZ8111 means that Pan and Tilt operations are limited to a certain degree 3 All PTZ camera models cannot use multiple PTZ operations using a keyboard The hander carries out the operation that is of a greater percentage than the others for Pan Tilt Zoom Focus and Iris controls 4 For all PTZ models Diagonal PTZ is NOT supported 38 8 Camera Handler Release Notes 10 11 12 13 14 15 16 17 18 19 20 21 Vivotek Corp e PTZ is not supported The SD8313E and SD8362E If continuous pan and tilt set are used the camera will move up to the top and then slowly move toward the direction of the pan command This is the camera s expected behavior Panoramic PTZ is not supported For more information please refer to the Vivotek user manual When the FE8172 is added to the VE NVR if MJPEG is selected the camera is defaulted to constant bit rate To increase the image quality the users can change the Bit Rate to Fixed Quality on the camera web client before adding to the VE NVR however this will mean the user cannot stream the camera at the top two resolutions 1536x1536 and 1920x1920 Due to a QuickTime limitation when quality is set to fixed this will cause low frame rates in QuickTime and VE NVR this does not affect Victor Video streaming is unstable at high resolution when light conditions are low Vivotek sug
110. can be used for the following vendors Arecont Bosch FLIR Panasonic Samsung and Vivotek Equivalent Model Procedure Login to the VE NVR GUI as Support Username support Password troppus Then access the hidden URL with http lt NVR IP gt gatools cameraconf equivalentmodel Select the correct Vendor from the dropdown e g Flir The second dropdown list will then show all currently supported Flir cameras Select the camera that is closest in functionality to the new model It is up to the user to choose an appropriate model In the text box enter the new model name in the same format as the currently supported models appear in the dropdown list If you are unsure of the correct format run auto discovery on the VE NVR to discover the camera and see the correct name but do not add the camera to the VE NVR at this stage Click Add The table below will show the new model and the Equivalent Model that are mapped together Click Save Now add your camera to the VE NVR Device List as usual It will appear in the following format EQ lt New Model gt lt Mapped Model gt Once an equivalent model has been added to the equivalent model list all other cameras of the same model can be added to the VE NVR as this Mapping must be done before adding the camera to the NVR otherwise the camera will remain as Generic on the VE NVR unless the VE NVR Services are restarted A Backup Restore on the VE NVR will not retai
111. ces when VE NVR streams are both configured with the same codec changing one of the streams will not necessarily change the parameters on the specified stream It is recommended to configure the camera to the cameras FPS limitations If the parameters exceed the limitations the camera performance may be affected Factory defaulting the camera and adding to a VE NVR can resolve this performance issue Once this is completed reconfigure the camera stream without exceeding stream limitations Please refer to camera release notes Camera Handler Release Notes American Dynamics Fixed Camera Illustra 600 610 and 600LT Series Box and Bullets If the dual stream resolution FPS is high the video may be abnormal a reboot or factory default may resolve this issue Changing the resolution quality or bit rate of either stream even when second stream is not active may affect the frame rate performance Please refer to the camera release notes for additional information It is recommended to only change one video codec parameter at a time to avoid stream corruption Due to the 2 variants of FPS supported by either MJPEG or H 264 it is recommended to first only change the codec and then change the resolution and frame rate or the operation will fail Video and audio are out of sync when playback in victor unified client while live view is sync Wrong sequence number in RTSP video stream is received in VE NVR which causes missing frame
112. changing the Video Standard only viewing the Standard Bosch cameras have 3 Video Standards NTSC PAL and HD If the camera video standard is HD UNKNOWN will be displayed on the VE NVR Camera Image Settings page When setting up Dry Contacts on NBN 921 P IVA serials and NBN 498 serials it is necessary to activate the Alarm Inputs on the camera GUI first Users must change the Active dropdown list value from None to N O or N C on the camera as None means disabled and this does not automatically change when Dry Contacts are activated on the VE NVR Due to a camera limitation for Bosch Dinion HD 1080P D N IVA if the users sets stream 1 codec H 264 and 30 FPS stream 2 codec H 264 then the streams can only reach 10 FPS due to stream 2 being dependent on stream 1 Handler supports Generic functions including dual stream and audio stream with the following limitations Cameras need to provide three streams including two H 264 streams and one MJPEG stream So the handler can support dual H 264 streams or one H 264 stream and one MJPEG stream Resolution list includes HD resolution 1080P and 720P and SD resolution CIF and 4CIF but cameras may only support one or several of them Audio codec G711 can be supported by the audio stream other codecs are not supported It is found that different camera firmware versions can return different camera types This causes the handler to recognize the camera as Generic camera
113. cts To improve the same a constant quality settings operating as VBR is found to be more effective This has been incorporated in the solution Due to a limitation in the encoder simultaneous PT and Z operation using the encoder on a camera is not supported Due to a limitation in the encoder while operating in resolution QCIF GOP settings 2 and in CBR transmission mode it is possible to observe up to 50 frame drops depending on the complexity of input scene Bitrate Quality or any streaming parameter changes using the encoder webpage do not reflect or take effect on the already started or existing streaming session Either the encoder needs to be restarted or the streaming session needs to be restarted for these parameters to take effect ADEIP8H on rare occasions the MJPEG stream may send bad frames where the frame size is only several dozen bytes Due to the new quality value is embedded in stream URL quality does not update on camera web GUI after changed on VE NVR Due to the new bitrate value is embedded in stream URL bitrate does not update on camera web GUI after changed on VE NVR Note Please refer to AD 8 Channel IP Encoder M and H Release Notes for additional information Camera Handler Release Notes American Dynamics Fixed IP Camera American Dynamics Fixed IP Camera Supported Firmware e V1 57 or later Supported Key Functions e Video Streaming Single Video Codec MJPEG and MPEG 4 e Audio Streaming
114. d Record Profile All MJPEG video quality may be reduced at higher FPS even when setting quality to N A 100 This is a camera issue All Dual streaming will reduce the FPS If both streams are set to 30 FPS you will get N A approximately 15 FPS on each stream Reducing the FPS on Stream 2 will increase the FPS on Stream 1 This has been confirmed as a camera limitation by Samsung All If you enable audio on H 264 or MPEG4 the FPS will drop roughly in half This is N A because the camera opens another video stream and extracts the audio from it 36 6 Camera Handler Release Notes Samsung All The Samsung handler is now able to let the VE NVR know what codec Disable stream 2 and configurations are available for each camera This now means that if the camera is change codec of set to dual stream the user is unable to switch the codec s of stream 1 and stream 2 stream 1 before enabling dual stream again SNP 3120 On the VE NVR functions and streams page when making changes to the stream N A The changes are series configuration and analytics an error message saying Could not update resource still applied and SNB 5200 stream parameters error returned from database This is a camera firmware issue motion detection series due to this camera response being too slow The changes are still made triggers SNB 5000 successfully series SNB 7000 series Known Issues SNZ 5200 C
115. d AV2825 H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV2825DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV2825IR H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV3100 MJPEG No No 4 0 4 5 1 Tested amp Certified AV3100DN MJPEG No No 4 0 4 5 1 Tested amp Certified AV3100AI MJPEG No No 4 0 4 5 1 Works as designed AV3105 H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV3105DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV3105Al H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV3110 MJPEG No No 4 0 1 4 5 1 Works as designed AV3110DN MJPEG No No 4 0 1 4 5 1 Works as designed AV3115 H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV3115DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV3115Al H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV3125 H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV3125DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV3125IR H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV3155 H 264 MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV3155DN H 264 MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV5100 MJPEG No No 4 0 4 5 1 Works as designed AV5100DN MJPEG No No 4 0 4 5 1 Works as designed 6 2 Camera Handler Release Notes Arecont Vision
116. d G726 where supported PTZ applies to cameras with mechanical pan tilt and optical zoom e Dry contact events Username Authentication Audio Video Stream Feature Changing the stream settings such as codec resolution FPS or quality of a selected video stream may require up to 5 seconds of time delay to re establish the video stream Video quality settings for MJPEG can differ across manufacturers Default Username amp Password Username admin e Password ADMIN Note The user must pre configure the camera with an admin user account Configuring a Camera for ONVIF Communication Steps needed to take to add a camera to the VE NVR 1 Access the camera and assign a desired IP address 2 If enabled disable the RTSP authentication a This is different from the username authentication 3 Verify the username password group of the camera is admin admin a For the Illustra cameras default username and passwords are acceptable for the handler communication b Other vendor cameras will need an administrator account created or modified through the cameras web interface 4 Verify video streaming consists only of video or Video and Audio to also enable audio not video audio multiplexed together Reboot the camera for settings to take effect Add the camera to the VE NVR Note Onvif devices must be added manually to the VE NVR using this procedure as they cannot be added using Auto Discovery 33 4 Camera Handler Rele
117. d by default The handler will enable it before creating the stream pipeline Do not change the stream method while configured on the VE NVR By default the B2 header function of the camera is enabled which is not supported by the VE NVR Therefore the handler will disable this function when a camera is added to the VE NVR Don t enable B2 header while camera is added to VE NVR Dry contact active state in VE NVR is read only this cannot be modified The scope of the image will be changed with a change of resolution but the base pointer is neither the image s corner nor center The handler will use FPS as GOP This is because when the camera streams on the RTP protocol GOP is fixed to 0 which means 1 key frame per second Due to the camera s FPS limitation When single dual streaming the FPS available is dependent on several factors e g a codec or resolution change may cause FPS on both streams to change Due to the camera s limitation camera will add to VE NVR with a lower FPS than supported When adding a dual streaming camera to the VE NVR both streams codec will be set to H 264 highest resolution Even if the second stream is not actively configured on the VE NVR it is still affecting full FPS performance on stream one in order to extend stream one FPS the user is required to lower the resolution on stream two The hander will restart the stream when the resolution or codec is changed which may cause a video loss for a
118. designed SNC DF80N H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC DF80P H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC DF85N H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNCDF85P H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Works as designed SNC DH220 H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Tested amp Certified SNC DH110 H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Works as designed SNC DH110T H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Works as designed SNC DH210 H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Tested amp Certified SNC DH210T H 264 MJPEG MPEG4 No No 4 0 1 4 5 1 Works as designed SNC DH180 H 264 MJPEG MPEG4 Yes 1 0 4 0 1 4 5 1 Tested amp Certified PTZ Dome SNC RS44N H 264 MJPEG MPEG4 Yes 4 0 4 0 1 4 5 1 Works as designed SNC RS44P H 264 MJPEG MPEG4 Yes 4 0 4 0 1 4 5 1 Works as designed SNC RS84N H 264 MJPEG MPEG4 Yes 4 0 4 0 1 4 5 1 Works as designed SNC RS84P H 264 MJPEG MPEG4 Yes 4 0 4 0 1 4 5 1 Works as designed SNC RS86N H 264 MJPEG MPEG4 Yes 4 0 4 0 1 4 5 1 Works as designed SNC RS86P H 264 MJPEG MPEG4 Yes 4 0 4 0 1 4 5 1 Works as designed SNC RH124 H 264 MJPEG MPEG4 Yes 4 0 4 0 1 4 5 1 Tested amp Certified SNC RH164 H 264 MJPEG MPEG4 Yes 4 0 4 0 1 4 5 1 Works as designed SNC RX530N H 264 MJPEG MPEG4 Yes 2 0 4 0 1 4 5 1 Works as designed SNC RX530P H 264 MJPEG MPEG4 Yes 2 0 4 0 1 4 5 1 Works as designed SNC RX550N H
119. e will not apply unless the second stream has first been disabled ADCi800F On VE NVR configuring the following To obtain a higher FPS use a lower resolution 2304x1296 the expected Maximum FPS settings available will be For NTSC the Maximum FPS 15 For PAL the Maximum FPS 12 All The G711 audio is not synchronized with the The audio and video are synchronized for video on local VideoEdge client The audio is download clip 0 5s faster than the video on live view Special Points After the camera is added to the VE NVR it is not recommended that the user changes any configurations from camera web GUI unless specified to do so The camera will not add after password is changed and correct password group is selected This issue happens intermittently This is a VE NVR issue There are 6 profiles on the camera web page but the VE NVR only uses profile 1 Ensure profile 1 is set up prior to adding camera to VE NVR After the camera is Factory Defaulted from the camera GUI the RTSP authentication is disabled If the user wants the RTSP stream with authentication the user must enable RTSP authentication on camera web page before adding to VE NVR Setting Guide Network Settings gt RTSP gt Authentication gt Action Before enabling Edge based for Edge motion detection events video analysis through the VE NVR you must first configure and enable motion detection set the motion detection area and related p
120. e D series PT Series F Series is checked c Go back to Check for updates and this process will download the firmware for this camera d Goto the installation site and click on Detect amp Upgrade to search your camera Select the camera and upgrade Or alternatively contact FLIR support nexus support flir com who will upgrade provide support to upgrade the camera firmware 3 Upload Tyco VE44 Compatibility patch sh using the following steps Unzip file 141 Tyco VE44 Access camera web interface Select Maintenance gt Files gt Firmware Stop Nexus Server via green control Bottom left corner of camera web interface Scroll down Firmware page to Firmware section Click Brown button Select file Tyco VE44 Compatibility patch sh somo 2909 Tu Select Upload button This will take a few minutes and the web interface will not respond until the upload is complete Camera will reboot 4 To check if camera has upgrade correctly a Wait for camera to reboot b Access camera web interface c Select Help gt Scroll down page The following should be read below Hardware Information Tyco VideoEdge 44 Compatibility Patch Created on Thu Mar 27 2014 Fixes amp Enhancements VE Handler NVR Handler FLIR 4 4 0 16024 x86 64 Camera handler release 4 4 0 16024 resolves the zoom issue with FLIR D 618 cameras All FLIR camera firmware needs to be upgraded with the latest FLIR Release Firmware ww 1 4 1 with the Tyco VE44 Compatib
121. e being added to the VE NVR The configuration will be on a camera to camera basis with the minimal configuration consisting of an IP address and username password ranging up to various different settings e g dry contact settings which may require a camera unit reboot in order for the new settings to take effect Once the ONVIF camera is added to the VE NVR the Comms field will be populated with ONVIF If there is a native handler for the camera this will be populated with Native API The appendix outlines the specific configuration steps required for one particular camera i e the HikVision SoeeDome camera ONVIF Profile 2 2 S The ONVIF 2 2 Profile S standard consists of a number of mandatory and optional features regarding video and audio streaming multicast PTZ and event metadata support The mandatory features are further subdivided into two areas a Profile Mandatory Features these are guaranteed to be supported between a device and client that are both conforming to the profile b Profile Conditional Features these shall be implemented if the device or client supports the feature All of a and a large subset of b are supported by the VE NVR ONVIF handler None of the optional features are supported by the VE NVR ONVIF handler ONVIF Profile S Support Status table below highlights the complete list of mandatory features a and b together with the VE NVR handler support status Video Streaming 7 1 3 Sh
122. e cameras SND 7011 SND 7082 and SNB 7002 with fw 1 06 sometimes Disable MJPEGs SND 7082 cannot correctly provide H264 MJPEG streams streams keep restarting When FTP Email and and SNB this issue happens disable MJPEG s FTP Email Record functions may fix this Record profile may fix 7002 with fw issue the dual stream issue 1 06 400 After upgrade the fw to 1 20 the cameras can provide two streams but with video freezes and the FPS drops Dual stream when H264 with highest resolution FPS lt 5 Single stream FPS may be half of setting FPS or not stable SND 7082 dual streams FPS is vary between 4 30 SNP 3430H The handler does not support SNP 3430H s sharpness function due to this model is N A EOL and newer API does not have enough information to create sharpness property All Most APIs run slowly This means when adding camera in VE NVR may fail to add to Issue happens rarely the VE NVR or changing the camera settings eg codec resolution etc may show a if it occurs try again server error message When issue happens the user needs try again All If the FPS is set to low the camera may fail Vendor has confirmed it is GOV bug will Wait for new fw or release a new fw to solve this issue increase FPS This means whenever that the user is unable to set the camera FPS to 1 2 or 3 All An error message appears when trying to enable Motion Detection on Single stream Enable dual stream settings before enabling m
123. e firmware for this device displays as UNSUPPORTED until the audio device is enabled Use the following steps to do this a Add camera to VE NVR b Select Audio List tab c Select edit icon d Select Enable from drop down menu e Save 3 When the P8221 is added to the VE NVR but is offline the settings can still be accessed but will appear as unsupported 4 As Video Edge 4 4 dry contact is only associated with video P8221 Audio I O module dry contact cannot be used as this device does not support video stream 5 As Video Edge 4 4 PTZ is associated with video P8221 PTZ feature cannot be used as this device does not support video stream 5 American Dynamics 28 9 AXIS Communications 6 This audio only device cannot be live viewed in VE Hybrid local client as audio devices cannot be selected for surveillance It is recommended to associate the device via associate audio setting in VE NVR with a camera which streams video 7 Audio volume cannot be changed via the VE NVR audio list page If necessary user should adjust using the camera GUI or victor volume control 8 When recording is enabled via the VE NVR audio list for this device audio will not stream live or recorded In order to enable recorded audio the device should be associated to a video stream via the VE NVR Function amp Streams page Select Advanced edit of a Device supporting Video Stream gt Select Associate Aud
124. e same rule The maximum FPS will rise to 30 when PAL is set to 25 and changed to NTSC It may take 2 minutes when changing other FPS to 3 FPS The reason for this is a mismatched GOP and frame rate will cause a longer re connection time due to waiting for another frame GOP size is much larger than Frame Rate it may take a longer time for video to restart Some properties are normalized to a percentage 1 100 but the real value in camera is a range from 0 to 255 This results in the values in VE NVR not covering all values in camera 5 American Dynamics 22 3 American Dynamics Fixed Camera Illustra 600 610 and 600LT Series Box and Bullets 22 4 Camera Handler Release Notes American Dynamics Illustra 625 PTZ Illustra 600 610 Compact Series Cameras Illustra 825 Fisheye Supported Firmware Illustra 625 PTZ 1080p 20x indoor no bubble non vandal black ADCi625 P132 1 0 0 A4484AAA806 and above Illustra 625 PTZ outdoor clear vandal white ADCi625 P 121 1 0 1 A4491AA810 and above Illustra 625 PTZ outdoor clear non vandal white ADCi625 P122 1 0 1 A4491AA810 and above Illustra 625 PTZ outdoor smoked vandal white ADCi625 P123 1 0 1 A4491AA810 and above Illustra 625 PTZ outdoor smoked non vandal white ADCi625 P124 1 0 1 A4491AA810 and above Illustra 625 PTZ 1080p 20x indoor Feature Plus no bubble non vandal black ADCi625 P232 1 0 2 A491AA929 Illustr
125. ection event and will only be available for selection on the VE NVR when motion detection feature is enabled on the camera Illustra 825 Fisheye e Ilustra 825 Fisheye User can enable the PTZ through the VE NVR admin interface on Device List open the camera configuration page put a check mark on Enable PTZ under PTZ tab and Apply PTZ is only effective on active image streams If 4 4 VE NVR auto discovery is run with API3 version prior to 4 4 0 18034 this will result on VE NVR changing i825 camera configuration to 5 active streams even if the camera is not added to VE NVR Edge Support i625 PTZ No No i825 Fisheye Yes Yes Compact Mini Dome Yes No Compact Mini Bullet Yes No Illustra i600 i610 Mini Dome These cameras appear to support edge motion detection metadata via the VE NVR alarms page however motion metadata is not supported by these cameras Illustra 825 Fisheye Edge motion detection is supported on all streams Fisheye Panorama and Active Image Edge metadata will only be supported on Active Image Stream The user is required to configure and enable motion detection from the camera GUI before adding to the VE NVR Edge based motion metadata and motion detection can only be enabled on a single channel from each camera This feature is channel specific if a change of channel is required user should disable all Edge motion settings on the VE NVR prior to changing settings on the camera GUI
126. ed Cube Cameras ACM4201 MJPEG No 1 0 4 1 4 5 1 Works as designed TCM4201 MJPEG H 264 No 1 0 4 1 4 5 1 Works as designed Fixed Dome Cameras ACM3401 MJPEG No 1 0 4 1 4 5 1 Works as designed ACM3511 MJPEG No 1 0 4 1 4 5 1 Works as designed ACM3701 MJPEG No No 4 1 4 5 1 Works as designed ACM7411 MJPEG No No 4 1 4 5 1 Works as designed TCM3401 MJPEG H 264 No 1 0 4 1 4 5 1 Works as designed TCM3411 MJPEG H 264 No 1 0 4 1 4 5 1 Works as designed TCM3511 MJPEG H 264 No 1 0 4 1 4 5 1 Tested amp Certified TCM7411 MJPEG H 264 No 1 0 4 1 4 5 1 Works as designed TCM7811 MJPEG H 264 No 1 0 4 1 4 5 1 Works as designed Box Cameras TCM5311 MJPEG H 264 No 1 0 4 1 4 5 1 Tested amp Certified TCM5611 MJPEG H 264 No 1 0 4 1 4 5 1 Works as designed Generic All other models Single MJPEG No No 4 1 4 5 1 Works as designed Q American Dynamics 5 1 ACTi Corporation 5 2 Camera Handler Release Notes Arecont Vision Arecont Vision VideoEdge camera handler is fully integrated with the Arecont Vision line of megapixel cameras including full support for the 180 and 360 lines of panoramic view cameras Arecont Vision cameras operating system firmware is continually evolving please make sure your camera is running the most current firmware available from Arecont Vision available from http www arecontvision com As Arecont Vision continues to release new cameras there may be instances where specific Arecont Vi
127. ed amp Certified ADCi210 D123 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified 5 American Dynamics 4 1 American Dynamics ADCi210 D023 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified Illustra 600 Mini Dome Cameras ADCi600 D111 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D011 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D121 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D021 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D321 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D131 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D031 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D141 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D041 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D341 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D113 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D013 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D123 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified ADCi600 D323 H 264 M
128. en the camera is added into VE NVR do not change B2 header setting this will cause the VE NVR to be unable to parse the stream Only constant FPS mode is supported in RTP streaming due to camera limitation The VE NVR Video smoothing function is enabled on this handler because the VE NVR stream refreshes frequently when it is disabled VE NVR will display 1 when the camera s contrast setting value is O Refer to above limitation for detail Handler had hard coded the camera s connection count to 1 Because the connection count is missed in some cameras response data Before adding a camera onto the VE NVR it is recommended to set the settings as close as the handler defaults H 264 MJPEG 5FPS 1280x720 otherwise adding action may fail with a timeout error Refer to above known issues Some cameras may not contain or or spaces between the MAC address on the VE NVR properties page This is only a cosmetic issue Camera Handler Release Notes Arecont Vision Arecont Vision Supported Key Functions The Arecont Vision AV8xxx employs four two megapixel cameras in 180 or 360 panoramic views Models are available in a variety of options including H 264 or MJPEG video formats Day Night Heater Blower recessed or IP66 housings Using the American Dynamics victor unified client operators can view each image independently or combination of them in a multi camera view in victor Video Streaming Single and
129. enable and re configure the audio to avoid 1 second audio lag in play back SONY 5th generation cameras set with motion detection using MJPEG will present the limitation that if H 264 has been used for the primary stream it cannot be used for the secondary Digital PTZ is not supported VideoEdge NVR Web Client has a resolution limitation with SONY megapixel cameras and won t display video with resolution of width or height at 2048 pixels or higher Due to the above limitation it is recommended to set the aspect ratio of CH210 DH210 210T to 16 9 prior to configuring them on VideoEdge NVR The 4 3 aspect ratios can be set after they are configured on the VE NVR However re adjusting the FPS resolution may be necessary for them to work properly with the VE NVR Known Camera Limitations All encoders The relative Pan amp Tilt are the only two PTZ functions supported The Pan amp Tilt capability is only available in Web client They do not work in victor client SNC RZ50 All 3rd Generation Cameras PTZ functions are not supported Required Set up Procedure for Dry Contacts The required set up ensures correct signal being generated Dry Contact Settings on both Men Sensor le Oraa camera Web GUI and VE NVR must be set to normally closed SONY 3rd generation cameras do not support dual streams MJPEG MPEG4 H 264 are supported All 4th Generation Cameras Due to the camera performance limitation on the R
130. eo recordings At the outset of your use of the VideoEdge NVR system you will need to have storage configured to record data Camera Handler Release Notes What s New in This Release What s New in This Release Resource Management Enhancements Resource management functionality has been enhanced to improve user experience over a WAN or LAN connection to allow Victor Client workstations to select transcoded streams instead native camera streams to improve performance on the client machine s VideoEdge NVR offer victor clients both native streams and or the transcoded streams Transcoded streams can be configured preserve frame rate or preserve resolution stream Through the Victor Client the user can select which type of transcoded stream they desire VideoEdge NVRs with Haswell CPUs chips excluding the VideoEdge Rack mount Server VE NVR and VideoEdge Micro have the ability to transcoded up to 14 streams 10 hardware transcodes amp 4 software transcodes Otherwise transcoded streams are limited to 4 The VideoEdge Micro VE NVR is limited to 1 transcode stream The VideoEdge Rack mount Server can transcode 4 streams Auto Configuration of a 2nd stream from the camera On cameras with the capably to provide a second stream that is not configured or used VideoEdge NVR will now auto configure a second stream The configuration is the same as the motion detection stream configuration stream i e MJPEG 7 fps CIF resolution This stream
131. eparately and association audio cannot be added later associated to the camera User should HF3101 successfully together click the Add New Device button in the Audio List page and enter camera details Reason Camera issue User can then associate the audio stream to the video stream manually from the Function amp Stream page by selecting it from the Associate Audio dropdown list 31 6 Camera Handler Release Notes FLIR FLIR Supported Key Functions Video Streaming Single and Dual e PTZ Applies to cameras that have mechanical Pan and Tilt and Optical Zoom Digital PTZ Applies to cameras that support digital PTZ Query Device Reboot Device Unsupported Key Functions Find devices e Power off device Get device log e Reset to factory default e Audio Streaming Camera Serial Number VE NVR will get the serial number from each camera Required Ports Port 8080 is for HTTP Port 554 is for RTSP Default Username amp Password Username admin e Password indigo Q American Dynamics 32 1 FLIR Firmware Requirements Nexus Server Nexus server must be updated to v2 5 17 14 or later F D amp PT Series F D amp PT Series FLIR Camera Firmware must be ww1 4 1 or later with Tyco VE44 Compatibility patch sh Video Stream Feature Specific video stream feature characteristics are PT Series F Series amp D Series e H264 MJPEG e M
132. er cannot directly enable these features 6 On the VE NVR Function amp Streams page Stream 1 is associated to camera s primary Stream profile Stream 2 is associated to camera s secondary stream profile ask Limitations The limitations listed apply to all models 1 Video standard change is not supported TV format returns PAL even if the camera is config ured for NTSC This is a known issue of Pelco camera firmware Reason Camera limitation 3 Bitrate value displaying on VE NVR may be different from camera web GUI Reason Pelco API limitation Work around None 4 Quality is not supported for H 264 or MJPEG for any cameras on VE NVR Reason VE NVR limitation conflict with Pelco camera limitation VE NVR support quality for MJPEG codec while Pelco support quality of service for H264 Work around Use camera WEB GUI 5 Pelco H264 stream configuration has Bitrate setting but can t change Bitrate control setting Reason Camera limitation Work around Use camera WEB GUI 6 White Balance Back Light Compensation WDR and Day Night mode cannot be modified via the API Reason Camera limitation 5 American Dynamics 35 3 Pelco 10 11 12 13 14 15 16 17 18 Known Work around Use camera WEB GUI PTZ Pattern is not supported Reason Camera limitation Audio PCMA not supported Reason Camera limitation Audio Codec can t set or change Reason Camera limitation Audio vol
133. er error when trying to connect to the camera GUI Resolution Hardware reset 5 American Dynamics 26 3 ACTi Corporation Camera may crash when POE power cable are unplugged and plugged in again When the issue happens the camera s web GUI may display 01072915212 Rtsp Error Create socket 01072915214 Rtsp Error create socket Resolution Power Cycle first If problem persists carry out hardware reset Sometimes the camera s web GUI will report Error Streaming Engine is not running when the issue happens there is no stream given out The camera can be restored after a manual reboot Resolution Hardware reset Sometimes modifying contrast or saturation will cause the camera to crash when this happens the user may receive the following message on the camera s web GUI Please contact your provider Error code 00000001 Other error Resolution Hardware reset Special Points Do not factory default unless necessary because sometimes it may cause many issues refer to above known issues and limitations Do not modify the camera s root user name This is because the VE NVR only supports a password change Do not add one camera into two or more VE NV s When the camera is added to the VE NVR it is recommended not to change settings from the camera web page When the camera is added onto the VE NVR do not turn off stream on RTP setting this will cause camera stop providing a live RTP stream Wh
134. er to support PTZ presets Since Axis tech support guarantees that their encoders will support preset functionality even if the absolute PTZ is absent the fix will always enable the preset support for all Axis encoders as long as the PTZ is enabled both in the VE NVR and the Axis encoder Camera Handler Release Notes AXIS Communications 5 An attempt to add a preset to AXIS encoders with AD Ultra 8 analog PTZ camera will result in a Error query not implemented HTTP error being returned in response to a http lt ipaddress gt AXIS cgi com ptz cgi query position amp camera 1 HTTP request The reason for this is that the Sensormatic driver for the AD Ultra 8 camera does not allow the position to be queried The parameter list retrieved from the encoder will report that absolute pan tilt zoom is not supported 6 The number of presets allowed is capped at 50 for the victor Client When working with encoders only the first 32 presets function properly Axis documentation claims each channel can support 100 however this does not appear to be the case M7001 For Pelco analog cameras added to M7001 will produce shaky video and video loss Axis Encoder limitation Axis Ticket 317173 207W The victor client activity window shows an unexpected extra offline entry and online entry for the AXIS 207W camera after it has been disconnected and then reconnected This second offline online entry is due to an apparent fla
135. era handler provides a generic AXIS camera driver that can connect to any VAPIX 2 amp 3 camera The generic driver will gather all required information including camera name and functionality and present it to the VideoEdge NVR Supported Axis devices Encoders M7001 H 264 MJPEG Yes 0 0 Yes Yes Yes 4 0 1 4 5 1 Tested amp Certified Q7401 H 264 MJPEG Yes 4 Yes Yes Yes 4 0 4 5 1 Works as designed Q7404 H 264 MJPEG Yes Yes Yes Yes 4 0 1 4 5 1 Tested amp Certified Q7406 H 264 MJPEG Yes Yes Yes Yes 4 0 4 5 1 Tested amp Certified Q7414 H 264 MJPEG Yes Yes Yes Yes 4 0 4 5 1 Tested amp Certified 240Q MJPEG MPEG4 No 4 0 Yes Yes No 4 0 1 4 5 1 Works as designed 241Q MJPEG MPEG4 Yes 4 0 Yes Yes No 4 0 4 5 1 Works as designed 241QA MJPEG MPEG4 Yes 4 0 Yes Yes No 4 0 1 4 5 1 Works as designed 241S MJPEG MPEG4 No 4 10 Yes Yes No 4 0 1 4 5 1 Works as designed 241SA MJPEG MPEG4 Yes 40 Yes Yes No 4 0 1 4 5 1 Works as designed 243Q MJPEG MPEG4 Yes 4 0 Yes No No 4 0 4 5 1 Tested amp Certified 243SA MJPEG MPEG4 Yes 4 0 Yes Yes No 4 0 1 4 5 1 Works as designed 2478 MJPEG MPEG4 Yes 1 0 Yes Yes No 4 0 1 4 5 1 Works as designed M7010 H 264 MJPEG Yes 0 0 Yes Yes Yes 4 4 4 5 1 Works as designed M7014 H 264 MJPEG Yes 0 0 Yes Yes Yes 4 4 4 5 1 Works as designed M7016 H 264 MJPEG Yes 0 0 Yes Yes Yes 4 4 4 5 1 Works as designed P7
136. era will only support one stream configuration for these codec across all streams It means that changing the stream configuration of any one channel will affect all channels If the dual stream of H 264 or MPEG4 is enabled changing one stream configuration will affect another This encoder will only support a single audio stream which out handler will associate with the first channel Due to performance limitation Panasonic limits the stream by number and bandwidth to avoid stream loss it is recommended to lower the codec bitrate on the camera GUI Though the encoder supports 256 presets only 255 presets can be set by Victor client this is a victor client issue to do with the video overlay Due to the slow response from the camera the active status of some of the dry contacts will appear as NA on the VE NVR web page If the web page is refreshed then the normal status will show Encoder firmware v1 36 does not support Pelco P protocol Therefore it is recommended to upgrade to encoder firmware v1 40 which support Pelco P protocol The default Pan Tilt soeed Panasonic provided in the Pelco D protocol file for GXE500 is relatively slow It is recommended to change the speed in the protocol file before uploading the file into Encoder Please refer to the Panasonic GXE500 Installation Guide for details Camera Handler Release Notes Panasonic Corp SF342 Due to the camera limitation the quality of MPEG4 is always Normal
137. esigned Audio I O Box P8221 NA Yes 8 No No No 4 4 4 5 1 Tested amp Certified Generic All other models DPC DPC DPC DPC DPC DPC 4 0 1 4 5 1 Works as designed Q American Dynamics DPC depends on camera capability Note For devices in I O column which have 1 number present i e 2 4 or 8 this is because the I O ports are configurable In the case of 2 there could be 2 0 0 2 or 1 1 In the case of 4 there could be 4 0 0 4 2 2 1 3 etc 7 5 AXIS Communications 7 6 Camera Handler Release Notes Bosch Bosch VideoEdge camera handler is fully integrated with the Bosch communications line of IP cameras The VideoEdge NVR is fully integrated with the cameras with Bosch API version 3 0 As Bosch continues to release new cameras to the market the VideoEdge camera handler provides a generic Bosch camera driver that can connect to compatible with Bosch API version 3 0 camera Supported Bosch cameras AutoDome Supported Firmware v15500552 VJR 821 ICCV H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Works as designed VJR 811 ICCV H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Works as designed VJR 821 IWCV H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Works as designed VJR 811 IWCV H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Tested amp Certified VJR 821 ICTV H 264 MJPEG Yes 2 0 4 2 1 4 5 1 Works as designed VJR 811 ICTV H 264
138. esn t affect the WS Authentication Gisable Username authentication i basic Dry Contacts w Motion Detection Tamperproof VvideoLoss Alarminput Alarm Output Exception Email Must configure the dry contact 1 State NC Normally Closed o EE E or NO Normally Opened Bs Nam Name cannot copy E Alarm Type NC le 2 Configure the times when the sensor is active 3 Reboot the unit to take effect Tue Wed Thu Fri Sat Sun Motion Detection Tamper proof VideoLoss Alarminput Alarm Output Exception Ema Alarm Input No A lt 3 Alarm Name FrontDoor cannot copy Alarm Type NO Arming Schedule Known Issues ONVIF Handler Local Client Dry Contacts not being triggered when state is set at high 33 10 Camera Handler Release Notes ONVIF VE NVR ONVIF Handler HikVision Bullet VE NVR GUI must be refreshed for the camera to be recognized as ONVIF 5 American Dynamics 33 ONVIF 33 12 Camera Handler Release Notes Panasonic Corp Panasonic Corp Supported Key Functions Audio Streaming Audio codec supported depending on the camera Video Streaming Single and Dual R e PTZ Applies to cameras that have mechanical Pan and Tilt and Optical Zoom e Dry Contact Events Query Device Reboot Device Required Network Ports e Port 80 is for HTTP e Port 554 is for RTSP De
139. ess as the camera serial number Video Streaming Feature For VAPIX 3 cameras all MJPEG MPEG 4 and H 264 streams can have different frame rates resolution and quality Cropped resolutions are not supported and do not appear in the resolution selection list Enhancement With the latest handler 4 4 0 2044 MPEG4 will now support bitrate control CBR VBR replacing Quality field Video Audio Stream Feature For VAPIX 3 cameras all MJPEG MPEG 4 and H 264 streams can have different frame rates resolution and quality Cropped resolutions are not supported and do not appear in the resolution selection list Audio Streaming Feature e Handler supports G711mulaw G726 AAC 28 2 Camera Handler Release Notes Limitations AXIS Communications All For cameras that claim to support absolute and auto focus but fail to provide minFocus and maxFocus the focus range the VE NVR web page Image Settings gt Lens Sensor will display the Auto Focus option but will not display the focus range when Auto Focus is disabled The AXIS 215 is an example of such a camera Older versions of the AXIS handler may have set the exposure input gain WDR and other parameters on some AXIS cameras to invalid values The camera s web interface can be used to determine whether the camera parameters have been set to invalid values Click Setup gt System Options gt Advanced gt Plain Config and then select the
140. esult in that when user adds the camera the return value is not the default value defined in the VE NVR but the actual value in camera The camera will reboot when changing codec audio or video resolution frame rate key frame interval video quality audio volume enable audio audio in or any other video audio properties Average time for reboot is 30 seconds Changing the video audio codec or resolution may cause the RTSP service in the camera to stop With the camera failing to restart and set new streams the workaround is to reboot or power cycle the camera and reset stream settings All streams will be lost when camera reboots and be automatically reestablished on startup When the camera is rebooting VE NVR video and audio properties may not be available to get or set Any changes made to these settings during reboot time will not be saved In the VE NVR under image settings the Video Standard will always display NTSC in the dropdown list irrespective of it being NTSC or PAL For PAL cameras FPS will show 25 as max FPS When the primary and secondary streams are configured with the same codec on the camera web GUI changing stream on the VE NVR may change the opposite stream to the one you wish to change Stream 1 and Stream 2 on the VE NVR will not necessarily reflect primary and secondary steams configuration on the camera The camera only identifies the streams by the stream codec ignoring FPS and resolution In some instan
141. fault Username amp Password Username admin Password 12345 5 American Dynamics 34 1 Panasonic Corp Supported Camera API amp Models ns e m SW316 SW316L SP334 SP304 SW314 SW155 SW152 SF332 SF335 SF336 SF342 SF346 SP302 SP305 SP306 SW352 SW355 SP102 SP105 SF135 SF132 ST162 SW172 ST165 SW174W SW175 SW559 SF549 SF539 SP509 1 30 SW558 SF548 SF538 SP508 SC386 SC396 SC384 SC385 SW395 1 66 NW484 NW502S NP502 INW960 NW964 NS950 NS954 1 64E Discontinued Models INP304 NF302 NP244 NF 284 1 64 Discontinued Models INS202 NS202A 2 74P0 Discontinued Models Generic Fixed for all unlisted Panasonic IP Fixed Cameras N A Note The Panasonic camera handler supports Generic camera for those unlisted models If one camera is not in the supported list but compatible with the Panasonic CGl interface External interface specifications of Panasonic WV Series Network Camera Ver 1 35 it can be supported as a Generic camera Camera Serial Number VE NVR will use the camera s MAC address as the camera serial number Audio Video Stream Feature The specific Video stream feature characteristics by model families are GXE500 SF332 SF335 SF336 SF342 SF 346 SP302 SP305 SP306 SW352 SW355 NW502S NP502 SW316 SW316L SP334 SP304 SW314 SC386 SC396 SC384 SC385 SW395 Dual stream H 264 H 264 H 264 MJPEG MPEG4 MPEG4 MPEG4 MJPEG When camera is in H 26
142. few seconds The contrast in camera web GUI displays as 0 100 but the vendor asked us to support 1 to 100 so the contrast supported in VE NVR GUI is 1 100 Focus and iris functions are excluded from support because all cameras do not support them However it is possible that future cameras will support these functions WDR feature is currently not supported due to the related API VIDEO_WDR not working correctly on the official release If the FPS is set to variable mode in the camera s web GUI the VE NVR field for FPS will automatically become read only Camera Handler Release Notes ACTi Corporation The ACTi generic camera driver will not support the following features Image settings Lens day night mode Brightness Contrast Sharpness e H 264 stream e Resolutions larger than 720p are unsupported Should a camera support a higher resolution this will not be available via VE NVR Known Issues The TCM3511 has an issue with Reverse playback in the VEclient The user will experience a stutter with the H 264 stream due to the first key frame being received every second Interval between video frames frame spacing is not always stable but video is not affected no video freeze stutters or pixilation have been observed Due to camera stream limitations in dual streaming a change in codec or resolution on one stream may cause another stream s FPS to be changed The handler is not able to force the VE NVR came
143. figuration page after user edits the video stream setting s Due to camera limitation camera fails to response to VE NVR s CGI command within predefined VE NVR timeout of 5 seconds VE NVR timeout occurs To recover Stream properties Refresh Camera configuration page All models that support audio When audio is streaming in victor and audio codec bitrate is changed through VE NVR the audio streaming through victor becomes a static noise Disabling and re enabling audio using the audio icon in victor fixes the issue and it becomes a clear sound again URLs for Acquiring Video and Audio via RTSP 3rd Generation Cameras rtsp lt user gt lt password gt lt ca m ip address gt 554 media rtsp lt cam ip address gt media audio 4th Generation Cameras rtsp lt user gt lt password gt lt ca m ip address gt 554 media rtsp lt cam ip address gt media 5th Generation Cameras rtsp lt user gt lt password gt lt ca m ip address gt 554 media video lt strea m ID gt rtsp lt cam ip address gt media audio O American Dynamics SONY 37 10 Camera Handler Release Notes Vivotek Corp Vivotek Corp Supported Key Functions Video Streaming Single and Dual Video Codec MJPEG MPEG4 and H 264 e Audio Streaming e Audio Codec 6711 PCMU e PTZ Applies only to cameras that have mechanical Pan Tilt and Optical Zoom e Dry Contact Events Q
144. figured on the camera before adding to the VE NVR if these are required for VE NVR integration Digital PTZ is not supported on this handler When using search and retrieve on Victor to search for a Motion Detection scene in order to get maximum results it is recommended to set the amount of motion and duration to O Edge Motion detection from 4 4 onwards will show on the Victor Client using the name of the motion event as set on camera GUI default name used on camera is 0 Default window All Encoders Due to limitation in the Axis Encoder PTZ support AD Ultra 8 analog PTZ presets are not supported on Axis Encoders When working with Axis encoders the number of Presets is supported at a 32 for Pelco analog cameras It is known from Axis that this is a Pelco driver limitation Axis ticket 317074 b 20 presets on M7001 encoder Axis Encoder limitation c 50 for Bosch analog cameras Preset capabilities for the UltraDome 8 analog cameras do not function properly with the Axis encoders This issue is not limited to the Victor Client it occurs when trying to add select delete presets through the Axis web interface itself as well This is an Axis encoder issue As AD Ultra 8 analog cameras do not support presets they can be added on VE NVR GUI and victor client but do not function when executed The original VE NVR requires Axis cameras to have absolute PTZ capabilities in ord
145. g such streams on VE NVR this may perform a stream swapping where a swap of the stream index may occur This will cause VE NVR to swap stream 1 which should usually index to the primary stream to a secondary stream profile which will have specific limitations This swap cannot be detected by the VE NVR camera configuration page so both streams will give full configurable video configuration options For example for FLIR Cameras Stream 1 supports 3 h264 MP4V MJPEG codec but the Second stream only supports 1 MJPEG codec the handler would try to do its best to maintain a stable resource to stream mapping In some cases the mapping may switch between Stream 1 and Stream 2 When the codec is selected on the first stream which supports H264 MPV4 stream swapping may occur causing the first stream to fail streaming H264 MPV4 codec as H264 MPV4 is not supported on the second stream With cameras which have both an IR and DLTV lens any changes on one stream will cause the camera to go offline on both streams for the new settings to take effect This is expected behavior of the camera as the Nexus Server restarts when stream settings are saved On device list page for D 324 the firmware is showing as 2 5 13 3 instead of 2 5 16 0 which is reflected on the Camera Web GUI Camera issue Cosmetic issue from the camera sending the information to the VE NVR Camera resolution 176x144 is no longer a resolution option on the VE NVR f
146. g to discover cameras on is on the same subnet as the cameras Note Not all cameras can be added to the VE NVR in this way as some manufacturers require cameras to be pre configured prior to being added to network i e cameras which communicate through ONVIF The user can now update the camera IP address This is done through the Discovered cameras list by the user enabling the checkbox beside the relevant camera and clicking on the IP button The user can then configure the IP either by using DHCP or specifying an IP address For Auto Discovery IP Change Feature it is only supported for American Dynamic Cameras Known issues limitations for this feature are for the following models ADCi600 W012 American Dynamics 8 channel IP Encoder e Ilustra 625 PTZ All non American Dynamic Cameras do not support this feature Discovered devices can now also be added to a security group This is done by the user unchecking the Default associations radio button and selecting a pre defined security group from the security group dropdown New security groups can be created via the security tab Please refer to security for more information Equivalent Camera Models A American Dynamics 3 1 Continual Support 3 2 New not yet supported cameras can be added to the system by using the equivalent model functionality This will allow newer cameras to be added and behave similar to other cameras from the same manufacturer This feature
147. gain e Compact Mini Dome and Mini Bullet The Compact Mini Dome and Mini Bullet use Stream Priority for dual streaming The resolution fps of Stream 2 will be automatically lowered depending on the settings of Stream 1 to remain within the capabilities of the camera If a user selects resolution fos settings which are too high for the camera to accommodate the VE NVR will disregard the user s setting and set lower resolution fps on Stream 2 It is advisable to first set Stream 1 to desired settings after adding the camera to the VE NVR and then setting Stream 2 As the camera is always running 2 streams even when no user requires the secondary stream to set single stream MJPEG with high resolution and fps the user can enable dual stream on VE NVR configure the stream codec resolution fps quality for Stream 1 and then configure Stream 2 to lowest resolution fps quality Once Stream 2 is configured the user can disable Stream 2 on the VE NVR Compact Mini Dome MJPEG stream is used at 1920x1080 resolution fps 30 and Quality 70 the actual frame rate may be lower than requested Some video stuttering may also be observed and the occasional video freeze This is to due 5 American Dynamics 23 7 American Dynamics Illustra 625 PTZ Illustra 600 610 Compact Series Cameras Illustra 825 Fisheye to the high bandwidth that the MJPEG stream uses It is recommended to lower fps and or quality settings to 50 Edge based motion det
148. gests setting bit rate control to CBR for more reliable streaming However users need to be aware that it may produce lower than desired frame rate In VE NVR 4 3 4 4 the bit rate control can only be adjusted through the camera s web interface Vivotek has confirmed Switching from Day mode to Night mode may cause frame drops and video loss depending on the light condition complexity of the scene and the resolution setting Setting the bit rate control to CBR may reduce the video loss The SD8362 and FE8172 Models are slightly different from all other models They have a particular setting called Field of View FOV Resolution list default resolution and fps list vary with FOV setting Once added into the VE NVR FOV should not be changed Otherwise issues may occur To change FOV the camera must be removed from the VE NVR first and then changed before re added to the VE NVR These two models support bit rate for MJPEG which is not supported by any other models VE NVR 4 3 does not support bit rate control For FE8171V FE8172 and all other fisheye models MPEG4 is not supported but H264 and MJPEG are still supported The VE NVR cannot play the MPEG4 streams from these models because they have custom data embedded which will cause the VE NVR to restart the stream frequently Some models for example camera model SD8362 will support FPS greater than 30 However VE NVR will only support up to 30 FPS The Following camera models SD
149. ideo stream profile 2 Event Stream Feature The handler uses HTTP polling mode to get the dry contact status The maximum number of dry contact events supported by each camera family All models Dynamically acquire from camera Generic Dynamically acquire from camera 36 4 Camera Handler Release Notes Samsung Special Points If added into a VE NVR we recommend not modifying the camera outside of the VE NVR or the VE NVR may not work properly As confirmed by Samsung F W upgrade downgrade problems happen frequently with SNP 3120 series Please use the Supported Firmware Version only and take care when upgrading downgrading camera of SNP 3120 series Downgrading to 1 22 110120 1 firmware also resets the camera to default IP 5 American Dynamics Samsung Limitations All Interface CameraName is not supported as the camera has no CGI command for N A this interface All The SND 3080 SNP 3120 SNB 3002 are fixed PAL NTSC For other cameras N A there is a setting for changing PAL NTSC on the Camera WebGUI but this only changes the analog output All Samsung cameras have no CGI command for getting autofocus status and only a N A few cameras support setting it to on The handler does not support autofocus property All Samsung cameras do not directly support video codec quality but use compression N A rate on the MJPEG stream for this purpose A high level of compression equals a low level
150. if the user is manually adjusting these settings then the auto Iris and or Focus settings in the VE NVR GUI image settings page must be disabled Known Camera Limitat ions Bosch AudoDome Easy Il H264 fails to stream known gstreamer issue http comments gmane org gmane comp vide o gstreamer devel 41937 Bosch send H264 video using a Payload Type Number 35 but gstreamer H264 depayloader only accepts payload type number video in the dynamic range 96 127 Streams MJPEG OK Recommendation Use the Bosch native handler HikVision Some settings need pre configured and a camera reboot to take effect Codec change Dry contact alerts 5 American Dynamics 33 5 ONVIF HikVision Motion Detection where supported should NOT be enabled directly on the camera Motion Detection can be enabled via the VE NVR web GUI for the camera HikVision Dry Contacts and Presets zero or one based issue Some ONVIF camera manufacturers have different offsets for dry contacts presets etc Some use zero based indexing while others are one based The VE NVR allows the user to fine tune the appropriate numbering offset on a per camera basis CBC Unable to add CBC cameras via the ONVIF Handler to the VE NVR Initial investigation appears to point to a timing issue taking too long to respond gt 5 secs to Onvif queries and timing out Recommendation Use the generic CBC native handler
151. ility patch and Nexus Server 2 5 17 14 to work with this camera handler release NVR Handler FLIR 4 4 0 16024 x86 64 Q American Dynamics 32 3 FLIR Nexus Server Version 2 5 17 14 FLIR Firmware Version ww 1 4 1 with additional Tyco VE44 Compatibility patch 32 4 Camera Handler Release Notes Fixed Issues amp Enhancements Camera issue whereby the PTZ pan tilt controls would sometimes turn unresponsive on the D Series cameras Produced on the camera GUI itself Camera issue which FLIR have created a patch for in ww1 4 1 Compatibility Patch firmware which resolved the issue in Nexus Server 2 5 17 14 Please ensure the Tyco VE44 Compatibility patch is installed on top of the ww1 4 1 firmware The updated FLIR cameras with Camera Firmware version ww1 4 1 has the NTSC PAL Suffix removed from the camera The handler has been updated to reflect the extension removal as part of the camera firmware release ww1 4 1 The suffix extensions has also been resolved by the ww1 4 1 Compatibility Patch Camera resolution 176x144 is no longer a resolution option on the VE NVR for the F Series camera This is due to the new Camera Firmware ww1 4 1 which does The 176x144 resolution has been removed from the VE NVR resolution list See table below stating the Supported Dual Stream Configurations amp Resolutions FLIR not support this resolution Known Issues amp Limitations Known Issues
152. ill can be got from camera The way handler uses is called percentage mode by Vivotek Its valid values range from 1 to 100 And camera web GUI uses the other two ways Vivotek handler enumerates the same bitrate range as camera web GUI does But custom value is not supported Vivotek handler support s H 264 profile setting which is not available on camera web GUI The Vivotek handler caches the mount type for the fisheye models Users should NOT change mount type via camera web GUI or dewarping may not work properly 5 American Dynamics 38
153. inor video loss in playback If a user changes the rate control of an Illustra 210 model on the Camera Web GUI to VBR it may cause a pulsation effect on the H 264 stream when using default resolution FPS and quality values The Default for the Rate Control is CBR On VE NVR 4 4 when the bitrate control is changed to CVBR the VE NVR GUI will report an error message please ignore as the change actually taken effect The Factory default values for the Illustra Camera models are 5 American Dynamics 21 3 American Dynamics Fixed Camera Illustra 210 Illustra 600 and Illustra 610 Domes 21 4 elllustra 210 H 264 Maximum available Fps D1 elllustra 600 H 264 Maximum available Fps 1280X720 elllustra 610 H 264 Maximum available Fps 1920X1080 The camera will not add after password is changed and correct password group is selected This issue happens intermittently Any interruption to video stream on the I6x0 Minidome series stream setting change camera reboot or camera loss of power will result on Edge Connection being interrupted even if it will still shows as active on VE NVR configuration Just disable and enable the Edge Motion Detection Alarms configuration by the VE NVR alarm tab will restore the connection When monitoring the Blur Detection Alarm Feature on Victor Client event window for the Illustra 600 Series Camera on occasion there may be a delay in the blur detection alarm can be up to 60 seconds Set
154. io drop down gt Select the P8221 audio device M1054 Although there are two dry contact inputs on VE NVR web page the second dry contact input is used for the PIR sensor and therefore cannot be used as a dry contact input alarm source M3007 1 Adding M3007 to the VE NVR will add up to 6 8 streams As this camera has a maximum FPS of 12 adding too many streams would cause FPS to decrease further When all channels are added to the VE NVR the FPS decreases deleting some of the streams will increase FPS on the remaining configured streams 2 Changing image settings on one channel on the M3007 will be applied to all channels 3 The camera mode should be set before adding M3007 to VE NVR When changing the camera mode the camera should be deleted from the VE NVR and re added after camera has been configured 4 If the M3007 camera mode is set to wall mount 6 channels will be added to the VE NVR However if the M3007 is set to ceiling mount 8 channels will be added to the VE NVR 5 If required The rotate image should be set on camera before adding into VE NVR 6 If there is frame loss overnight it may cause a quick flicker to occur during video Downloading the video clip will not show any video loss 7 If frame loss is experienced overnight it may cause a few second video freeze 8 On the VE NVR Edge Based Motion Detection Edge Based Meta Data can only be configured on channel 1 the Overview Fisheye cha
155. is much larger than 640x480 create a secondary stream at 640x480 or less On some cameras configuring Stream 1 to a high resolution and frame rate settings with H 264 the camera may not allow dual stream In such case an attempt to enable the motion detection meta data will fail The VE NVR in some cases may detect an attempt from a userto set a non supported dual stream combination and will report an error It will then automatically configure the stream to its known limitation according to what is shown on the camera GUI The configuration limits available for a secondary stream might be different between two cameras of the same model same firmware level and same primary stream configuration depending on some other camera configuration choices such as Wide Dynamic Range which in some implementations may cut the maximum available frame rate in half Over configuration of streams can have different results on different camera models In some instances the camera attempts to run the configuration with a result that camera responses to direct commands become slower and slower To recover from this over configured settings may require camera reboot using the direct camera web interface or camera power cycle elt is recommended to change stream parameters Codec FPS Quality and Resolution one step at a time as repeated and excessive stream changes can cause the camera to continuously alarm on the VE NVR Victor Client
156. is one 720P 1080P stream on the NVR it is impossible to set another Please refer to the camera limitation Auto Exposure switch appears to occur earlier than expected for 720p PAL and 1080p camera The GOP of H 264 must be below 120 If the GOP is too big several seconds are needed to create a key frame This will cause a mosaic image effect when opening the VE NVR if it is nota I Frame It is suggested to set the GOP size the same as the frame rate On the camera the default factory GOP is 30 for NTSC 25 for PAL it is not recommended to change this When changing the FPS the corresponding RTSP stream will restart This may result in a minor video loss dependent on the GOP size configured because the video needs a key frame It is recommended to configure the camera within the camera FPS limitations If the parameters exceed the limitations the camera performance may be affected Rebooting the camera to factory default can resolve the camera performance Once this is complete reconfigure the camera within the camera FPS limitations VE NVR does not support changing the quality of H 264 Although the VE NVR does not support changing the quality of H 264 this can be managed through the camera web GUI To support dual streams it is recommended the interval between changing codec resolution should be greater than 30 seconds Otherwise the camera may keep rebooting When changing the codec of steam 1 in an VE NVR that has dual streams
157. l not stream video e Illustra 610 Compact MiniBullet Due to a bandwidth limitation it is advisable not to configure the camera to MJPEG 30FPS 1080P If this configuration is required it is advised to lower the quality to 50 Known Issues e Generic Function The handler will attempt to auto detect most features such as VPA LENS properties PTZ Focus lris Audio Dry Contact capabilities e Illustra 625 PTZ and Illustra 825 Fisheye It is recommended to reboot these cameras following a stream configuration this will prevent a possible power loss to the units to cause stream configuration conflict e Illustra 825 Fisheye Active Image stream only when changing video stream to MJPEG while on VE NVR the handler will automatically map it to the secondary limited stream in order to utilize a high resolution frame rate MJPEG stream for live view or recording user can enable 2nd stream on the VE NVR first before switching 1st 5 American Dynamics 23 5 American Dynamics Illustra 625 PTZ Illustra 600 610 Compact Series Cameras Illustra 825 Fisheye stream on the VE NVR to MJPEG While on Dual stream the resolutions of both streams will need to be kept the same When adding the camera manually to VE NVR the stream configuration will map 1 5 while if using VE NVR auto discovery it will map 0 4 User can manually edit names if necessary When configuring i825 on VE NVR When displaying via Device list in Victor some camer
158. liant camera can be added to the system 3 4 Camera Handler Release Notes Continual Support VE NVR GUI Device Handler Name Mapping for Camera Model Support 1 AD 8 Channel Encoder AD 8 Channel Encoder 4 5 1 308 2 AD VideoEdge IP Camera AD Fixed 4 5 1 308 3 AD Illustra iAPI1 Illustra 400 4 5 1 308 Illustra 600C Box Illustra 600 610 LT Box Bullet 4 AD IP SpeedDome IP SpeedDome 4 5 1 308 5 AD Illustra iAPI2 Illustra 600 610 LT Dome 4 5 1 308 Illustra 210 Dome AD 1 Channel Encoder CN ADSTE 4 5 1 308 AD Illustra iAPI3 Illustra 625 PTZ 4 5 1 308 Illustra 600 Compact Mini Dome Illustra 610 Compact Mini Bullet Illustra 825 Fisheye 8 AD Illustra Flex Illustra i600F 4 5 1 308 W012 Illustra i600F X002 B521 D021 D111 Illustra i800F X002 B521 D021 D111 9 ONVIF ONVIF 4 5 1 308 10 ACTI ACTI 4 5 1 308 11 AXIS AXIS 4 5 1 308 12 Arecont Vision Arecont 4 5 1 308 13 Arecont Vision CBC 4 5 1 308 14 Bosch Bosch 4 5 1 308 15 Dahua Dahua 4 5 1 308 16 FLIR FLIR 4 5 1 308 17 Panasonic Panasonic 4 5 1 308 18 Pelco Pelco 4 5 1 308 19 SONY SONY 4 5 1 308 20 Samsung Samsung 4 5 1 308 21 Vivotek Vivotek 4 5 1 308 At any given time there may be more than one camera pack available for the VideoEdge NVR This camera pack provides full support to all existing updates and add ons and new cameras available for the VideoEdge NVR The following is a list of all existing manufactu
159. ll reach to 100 When enabling VE NVR Motion Detection from a single stream configuration the webpage may report server error with a core dump file but motion detection we still work User should enable the 2nd MJPEG stream manually before enable VE NVR Motion Detection functions During test we experienced audio PCMA loss 40 when checking VE NVR audio record statistics Reason Camera issue User should use PCMU for live only If user wants to record video we recommend using PCMA When Edge based is enabled and user deletes the camera the camera shows as Unknown in the Video List and stream will not display in victor unified client Restart the VE NVR Services in the VE NVR Web GUI VE NVR Web GUI gt Advanced gt Shutdown gt Restart VE NVR Services gt Apply 5 American Dynamics 31 5 Dahua SD6582A HN When adding the camera into VE NVR the N A module name shows as SD65XX HN in the VE NVR Reason Camera issue Video contrast cannot be modified through User should set the video contrast in the VE NVR Image Settings camera Web GUI Reason Camera issue The camera cannot be added into VE NVR Always use default password for this camera using personalized password groups Reason Camera issue SD6582A HN Audio PCMA video are not synced in Search User should use PCMU for live only If user and Retrieve or downloaded clip from Victor want
160. m 2 or above lt num gt stream number Audio The handler supports the following audio codec G711 e PCMU There is no dedicated URL for audio streaming Audio and video are originally mixed in the stream out of camera Handler extracts the audio stream from the mixed stream with the RTSP SETUP command Dry Contact The handler supports dry contact 1 Interface Count The dry contact count varies for camera models it is got dynamically from camera 2 HTTP Client Polling is used to monitor alarm status The polling interval is 250ms Limitations 1 The VS8801 has the following limitations Vivotek encoders do not support PTZ on Victor Client There is a camera limitation on the video stream performance if all 8 channels are being used the combined max FPS should be around 20FS When the limitation is reached the web client of the VS8801 shows Note Frame rates are not guaranteed when all red marked streams are used within Overview section of Audio and video page The encoder has a limitation that changing one channel s audio codec will lead to all other channels audio codec changed as well e Interlace is not supported on the VE NVR Brightness Contrast Sharpness and Saturation will always be shown as 0 in the VE NVR even after users apply non zero values to them via VE NVR This is caused by a camera limitation it is recommended that the user does not change these values on the VE NVR as errors can be c
161. merican Dynamics SONY Known Issues All Megapixel Models The QuickTime plug in player may not be able to live view video from the megapixel cameras at their highest resolution and 1fps All 4th Generation Cameras The victor Client video reverse play back on Search and Retrieve as well as exported clips is not as smooth as expected All models that support audio The VE NVR amp victor client does not support playback G726 audio with bit rate of 24kps RH124 DH180 When focusing in victor the image can be focused but the listed focus value on VE NVR is always 0 All models If one camera with dry contact Workaround Remove offline enable in VE NVR is offline it will defects slow response to click alerts tab and change the dry contact status in VE NVR It may take 30s to show the alert page and take 60 to change dry contact active state SNC DH180 The focus value range doesn t No workaround match with the range of the handler encoder profile The focus value range is 0 2399 in sony handler encoder profile but 0 2345 in VE NVR web page SNC EB520 Camera supports 600x800 No workaround However this resolution is not listed in the camera resolution list on the VE NVR 37 8 Camera Handler Release Notes SONY All Models Unable to retrieve Stream 1 properties Unable to retrieve camera configuration The above errors may be displayed on VE NVR s camera stream con
162. mitation the pattern learning process cannot be cancelled and stopped during adding a pattern via Victor client User can do subsequent pattern operations until the learning process completed NW964 It has been rarely observed that the camera may reboot when creating editing a preset or pattern operation with Victor client Due to the camera limitation on its API the active statuses of the second and third dry contact are not available They are just showed as NA on the VE NVR web page ST162 ST165 In Victor client if user does a quick nudge of the pan tilt button the pan tilt will keep on moving until it reaches its axis limited During PTZ control on the ST165 the motor will cause a lot of noise via the internal mic The audio output will be muted automatically by the camera at that time User can either use the external mic and or disable this muting feature via camera web page Refer to the camera operation manual for the details SF132 ST152 SC385 It has been rarely observed that there may be 5 seconds of video loss on the MJPEG stream of these cameras due to the camera firmware issue SFT32 Due to the camera limitation the Back Light Compensation setting will automatically become 0 after changing the Wide Dynamic Range SW314 In rare cases SW314 PTZ details page on VE NVR web GUI may wrongly display the Enable PTZ button After refreshing the page the button will disappear GXE500 This cam
163. must be done via the camera web page Required Network Parts Port 80 is for HTTP Port 554 is for RTSP Default Username amp Password Username admin Password admin Limitations The following limitations which apply to the previously released 5th generation cameras also apply to all new SONY camera models documented in this release PTZ functions are not supported on all SONY Encoders due to the SONY API performance limitation Relative Focus and Iris are not supported on all SONY Encoders 37 2 Camera Handler Release Notes SONY Relative iris is not supported which means Victor client won t be able to adjust the Iris However the absolute Iris adjustment is available through VE NVR or Camera web page Due to a limitation in VE NVR motion detection stream selection algorithm the MPEG4 stream cannot be utilized for motion detection This limitation requires quality setting in the MPEG4 stream which is not supported by the cameras The VE NVR supports dual streams for SONY 5th generation cameras with some camera performance limitations Please refer to SONY camera documentation for more information Recommendations Refer to the Camera GUI to determine possible available dual stream combinations before setting the stream configuration in the VE NVR Resolution FPS and quality settings in stream 1 will affect the possible configuration settings for stream 2 elf the resolution of the primary stream
164. n mosaic screen especially on motion scenes This may occur for both live and historic playback on VE NVR and Victor client The AV8xxx will be viewed with victor Client Not all functionality is supported by the Web Client Due to a camera limitation the actual frame rate may be lower than the requested frame rate Due to a camera RTSP performance limitation for AV8XXX series the camera can only deliver approximately 2 FPS per lens Due to an VE NVR performance limitation the max fps is limited to 30 for AV1115 AV1125 AV1315 AV1325 AV2115 AV2125 For AV8XXX AV20XXX models it is highly recommended to have all four inputs from the camera set to the same storage section in the VE NVR Mixing may cause mixed retention times for some inputs compared to others In order to control bitrate of the H 264 stream the user can set quality levels via the VE NVR camera stream detail page The bitrate will change according to a number of factors complexity light change and movement in the scene In a scene with a lot of movement at the lowest quality the bitrate of the stream will be higher than in a still scene at the highest quality Due to a camera limitation the bitrate and quality cannot be set through the camera s web interface The bitrate and quality values have to be included in the RTSP URL for them to work When upgrading the camera handler pack note that the parameters of video streams may be changed to the default values It is rec
165. n the values in VE NVR not covering all values in Camera a 5 American Dynamics 34 9 Panasonic Corp 34 10 Camera Handler Release Notes Pelco Pelco Supported Key Functions Video Streaming Single and Dual Video Codec H 264 MJPEG MPEG4 Audio Streaming Supported audio codec G711MU e PTZ Dry Contact Events Query Device Edge device motion detection Note 1 Whether above functions are all supported or not depends on the camera capabilities 2 The camera capabilities will be dynamically acquired from Pelco cameras 3 Pelco Handler will enable or disable some function based on the camera s capability feedback 4 Motion Metadata is not supported 5 Relay output is not supported Unsupported Key Functions Required Network Ports e Port 80 is for HTTP Port 554 is for RTSP Note 1 Only basic HTTP authentication is supported HTTPs is not supported Default Username amp Password Username admin Password admin Q American Dynamics 35 1 Pelco Supported Camera API amp Models Model MinimumCameraFirmwareVerson IM10LW 1 1 9 2 2 20130717 1 8270 01 9926 5118 1 9 1 0 20130523 1 9310 A1 9721 NET5401T 1 8 2 18 20121109 1 8270 01 8503 Camera Serial Number VE NVR will use the camera s MAC address as the camera serial number Video Stream Feature The specific Video stream feature characteristics by model families are All models Dual stream H 264 MJPEG or MPEG4
166. n the Equivalent Model list and a user will need to start again To remove a camera from the Equivalent Model list return to the hidden URL select the camera to be deleted click Remove Selected then Save Push Updates With VE NVR 4 4 onwards the ability was added through Victor VEclient to perform push upgrades of VE NVR software via the victor client This functionality has been enhanced in VE NVR version 4 5 to include individual camera handler push updates going forward To Update Individual Camera Handlers the Handler exe package must be downloaded and placed in a folder named Repository inside the Tyco Update Server repository directory on the Site Manager s workstation It may be necessary to create the Repository folder if it does not already exist The camera handler executables will require to be extracted double click to execute prior to making them available for installation The installation process can be initialized either by running the Tyco Update Utility tool located in the System tray Image 1 and selecting Tools Repository packages image 2 and 3 or alternatively the user can choose to right click on the VE NVR Icon in the Victor Client Device list and select Check for Updates image 4 Camera Handler Release Notes Continual Support Image 1 4 Tyco Update Utility File Tools Help a Ses Software Available Update Image 2 vetor wife cert 450
167. ned IPC HFW3200C H 264 MJPEG Yes 2 0 Yes N A 4 4 4 5 1 Works as designed IPC HFW3200S H 264 MJPEG No No Yes N A 4 4 4 5 1 Works as designed IPC HFW3101C H 264 MJPEG Yes 2 0 Yes N A 4 4 4 5 1 Works as designed IPC HFW2100 H 264 MJPEG No 0 0 Yes N A 4 4 4 5 1 Works as designed IPC HFW3110 H 264 MJPEG Yes 2 0 Yes N A 4 4 4 5 1 Works as designed Dome IPC HDB3301 H 264 MJPEG Yes 2 0 Yes N A 4 4 4 5 1 Works as designed IPC HDB3301 DI H 264 MJPEG Yes 2 0 Yes N A 4 4 4 5 1 Works as designed IPC HDB3300 H 264 MJPEG Yes 2 0 Yes N A 4 4 4 5 1 Tested amp Certified IPC HDB3200 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HDB3200 DI H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HD3200 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HDB3200C H 264 MJPEG No 0 0 Yes N A 4 4 4 5 1 Works as designed IPC HDB3101 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HDB3101 DI H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HDB3100 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HD3100 H 264 MJPEG Yes 1 0 Yes N A 4 4 4 5 1 Works as designed IPC HD2100 H 264 MJPEG No 0 0 Yes N A 4 4 4 5 1 Works as designed Q American Dynamics 10 1 Dahua IPC HDB3110 H 264 MJPEG Yes 2 0 Yes N A 4 4 4 5 1 Works as designed IPC
168. ng is used while using the highest resolution it results in streaming at a very high bit rate This results in problems with Quick time playing out the stream as there is limitation of playback of streams with high bit rate However VLC seems to play it out normally Solution is to use lower quality settings or enabling the Traffic Smoothing in VE NVR Dynamic Bandwidth page WV NS950 WV NF284 and NW964 Due to the camera limitation the bitrate for these models does not update on camera web GUI after changed on VE NVR SF342 NW960 NW964 NS950 NS954 Due to the camera limitation the quality of MPEG4 can t be changed Changing of MPEG4 quality from VE NVR web page will not take effect and the quality value will always be 50 Generic Generic camera handler provides video single stream only audio and events No PTZ functions are supported Camera Handler Release Notes Note Panasonic Corp Please refer to Panasonic cameras release notes published on the Panasonic website for more information about Panasonic cameras and limitations Known Issues Model Known Issues All For the models that support both of H 264 and MPEG 4 codecs they can t support these codec simultaneously The real currently supported codec needs to be explicitly set at the camera If audio bit rate is modified while streaming live in victor client live audio may become corrupt re adding the camera to the live view
169. nnel This is because the camera itself configures motion detection on the Overview Fisheye stream which adds to the VE NVR as stream 1 Q6035 If running a sequence overnight it is recommended to use a FPS gt 5 setting If saved at a lower FPS any frame rate drops may cause the video to freeze during sequence run 28 10 Camera Handler Release Notes AXIS Communications Known Issues All cameras Should a camera become network disconnected for an extended period of time More than 12 hours the VE NVR may not receive edge based motion events dry contact events If this occurs it may be necessary to disable and re enable dry contacts and edge based motion detection again via the VE NVR interface P1357 The maximum FPS changes according to how the camera is configured See camera user manual M3007 The Mount Type is not shown on VE NVR Due to a camera firmware issue after restarting the camera channel 8 restores to default settings P1357 M3007 Stream settings should be configured on VE NVR before enabling Edge Based Motion Detection Once added to the VE NVR and enabled changing the settings may cause video stream lost If this issue occurs the camera must be removed from the VE NVR factory defaulted and re added to the VE NVR Note Please refer to AXIS cameras release notes published on the AXIS website for more information about AXIS cameras and limitations 5 American Dynamics 2
170. o create a common user account on each ONVIF camera The common username and password for the VE NVR handler is defined within the handler as admin ADMIN respectively The user should create or update a user account directly on the camera with username admin and the password can be anything they choose They should then create a new password group via the VE NVR GUI and use this group when adding the camera to the VE NVR The admin user account should optimally be configured with full admin rights in order to access the full range of ONVIF functionality where supported Some cameras support a maximum of 2x ONVIF VideoEncoderConfiguration profiles VEC e g HikVision s SpeedDome and bullet cameras In general each VEC can be modified assigned or removed from an ONVIF media profile however ONVIF does not support the creation of VEC entities which means for these cameras there can only be at most 2 distinct media streams served out by the camera For example if the camera supported 6x concurrent streams then up to 6 clients could receive video but there would be at most 2 distinct media codecs resolutions frame rates etc Camera Handler Release Notes ONVIF 6 Frame Rates The HikVision camera models investigated here have a limitation with regard to their advertised frame rates The frame rates available through the camera web page range from 1 16 1 8 1 2 4 6 8 10 12 15 16 18 20 22 25 FPS The frame rate available th
171. of quality The cameras valid compression value range is 1 20 VE NVR reverse converts it to 5 100 Quality is not supported for H 264 or MJPEG4 for any cameras SND 3080 does not support MJPEG stream compression The camera s web page has a quality setting but there is no specified API So the handler will not support MJPEG stream quality for this camera All Do not change the camera s video profile settings on the Camera Gui when the N A camera is added to the VE NVR otherwise changing FPS resolution bitrate or creating video stream may fail Also after the camera is added into VE NVR the user MUST not change the set video standard setting or change the 2M 3M setting All For Samsung encoders each channel has an independent IP To add an encoder to N A Encoders the VE NVR the user should add every channel one by one For the encoders can provide audio in only the first channel supports audio For the encoders can provide Alarmin each channel supports 1 Alarmin All Some of the camera information e g FPS ranges provided by Samsung Support N A differs from the camera s actual capabilities as found on the WebGUI The Handler uses API results for these details All Valid FPS for MJPEG is limited to 1 5 and set FPS gt 5 will failed if E mail FTP To get full FPS of 1 profile or Record Profile is enabled on the Camera WebGUI 30 the user must make on camera webpage another MJPEG profile for E mail FTP profile an
172. ommended to recheck video codec parameters when upgrading or restoring configuration backups Due to a camera limitation for Arecont cameras all MJPEG only cameras Arecont AVxx00 AV8180 AV8360 CBC MP1A MP2A MP5A and MP8D L4 will stream at a higher FPS reaching max FPS when setting to 15FPS FPS of 14 and lower are not affected by this issue VE NVR 4 1 or above motion detection can only handle a resolution of 800x600 or 800x592 not 1600x1200 or 1600x1184 for AV8XXX cameras Maximum resolution for VE NVR to handle motion detection is 1280x960 Due to a camera MJPEG video stream non compliance motion detection might not work on some models For AV8XXX cameras motion detection can only be enabled if single MJPEG is set for every lens VideoEdge NVR requires a minimum of four 4 frames per second to provide reliable motion search results Due to the limitation of the Arecont Vision camera to produce two streams at the minimum frame rate required for motion data generation video motion search performance will vary The AV8xxx provides an option to Equalize Brightness across all four imagers This will cause all the lenses to have the same brightness as the first lens The VE NVR camera handler has this value unassigned when cameras are added If the camera has this value set by the camera s web configuration page the camera s brightness cannot be changed by the VE NVR Due to camera performance limitation and network statu
173. on Required Ports Port 80 is for HTTP Port 554 is for RTSP Default Username amp Password Username user Password user617 Limitations Changing the video source requires a reboot of the encoder During the reboot the device will not respond Changing the interlacing parameter requires a reboot of the encoder During the reboot the device will not respond Changing streaming parameters like bit rate quality frame rate key frame interval and others would require the stream to be restarted hence a small glitch in play out might be observed during this time Consecutive audio channel pairs should be configured with same codec otherwise RTSP will send a 500 message Pairing as PCMU PCMA AAC Due to a limitation in the Encoder firmware the QCIF video stream uses the 172x112 resolution Pattern cancel feature is not support in consistent manner If Pattern Cancel is selected via victor unified client recorded pattern will be saved overwriting the existing pattern 5 American Dynamics 18 1 American Dynamics 8 Channel IP Encoder Focus and lris support has been removed to maintain consistency the Auto Iris feature is also disabled When tilt is aligned at the zero tilt position on the dome where 180 degree can also flip occur this may result in the camera continuously titling It has been observed that CBR operation for MPEG 4 at lower frame rate settings is blocky and full of artifa
174. on Detection and Alarm output directly from the camera 31 2 Camera Handler Release Notes Dahua User needs to enable Edge based motion detection on the camera Web GUI before enabling on the VE NVR Camera Audio and Dry Contact will need enabled on the camera prior to enabling these on the VE NVR as the handler cannot directly enable these features The Camera handler will report an incorrect Bitrate range of 1 32000 Kbps camera issue its suggested user refers to camera WebGUI to determine correct supported bitrate range 1 24000 Kbps If an incorrect Bitrate is set via the VE NVR the camera will retain the previous valid bitrate setting and may not display the correct value on the VE NVR GUI On the VE NVR Function amp Streams page Stream 1 is associated to camera s Main Stream profile Stream 2 is associated to camera s Sub Stream profile e Camera is set to auto reboot for 60 seconds by 2 00AM everyday by default setting this will result in a 60 seconds video loss however this can be disable in camera WebGUI Limitations All Stream 2 MJPEG quality may be reduce automatically when dual streaming at high resolution Reason Camera limitation User can control Bitrate in the camera WebGUI to ensure the MJPEG s image quality is acceptable MJPEG quality will not display on VE NVR web page however camera will not support it to control MJPEG use camera web GUI Bitrate setting HDB3300 H
175. or the F Series camera This is due to the new Camera Firmware ww1 4 1 which does not support this resolution See table below stating the Supported Dual Stream Configurations amp Resolutions When streaming codec H264 at a low FPS resolution the camera does not stream a clear image It may appear grey or black on Victor After a while the image may appear as normal This is a camera limitation as the camera does not stream when configured to these settings 5 American Dynamics FLIR Compatibility Issues Camera Nexus CGl interface and web service share same port 8090 User must close the Camera web GUI before adding FLIR cameras to VE NVR Opening the camera GUI and running FLIR handler on VE NVR at the same time may affect CGI communications between the camera and VE NVR causing video loss or other undesired results Supported Dual Stream Combinations amp Resolutions NTSC H264 720x480 MJPEG 640x480 MJPEG 704x480 320x240 MPV4 640x480 D Series 352x240 PT Series 320x240 F Series PAL H264 720X576 MJPEG 704X576 MJPEG 704X576 352X288 MPV4 352X288 Limitations on configuring MPV4 codec for Single or Dual Stream s In some cases due to camera limitations the First and Second stream profiles may not support the same Codec FPS and Resolution When editing such streams on VE NVR this may perform a stream swapping where a swap of the stream index may occur This will
176. otion detection All VE NVR 4 4 Sometimes the camera will not display MAC Address on General Tab Refreshing camera A refresh will fix the issue sometimes fixes the issue All The camera will not add after password is changed and correct password group is N A selected This issue happens intermittently Camera Handler Release Notes Samsung All models which support audio All models which support audio will only support G711 codec even if camera supports G726 N A All Codec MJPEG offers FPS 1 30 but only saves as 5 max camera only supports 5 FPS when Email FTP profile is enabled on the MJPEG stream on the Camera Web GUI Before adding camera to VE NVR disable the MJPEG profile s email FTP profile by creating a new MJPEG profile and tick the email FTP profile and record checkboxes on the camera web GUI This will allow the user to select all Frame Rates available SNB 6004 VE NVR 4 4 Samsung Handler Local Client SNB 6004 audio is out of sync on VE N A Local Client but is in sync on victor unified client SNB 5000 When MPV4 is set to 7FPS or below is selected no video streams for any resolution Increase FPS to 8 or SNB 5000TJ The issue is confirmed by vendor it is caused by very slow RTSP response when above FPS is set to less than 8 This limitation can cause issues when dual streaming with MPV4 SNB 5000 VE NVR 4 4 Samsung SNB 5000 dual stream does not appear
177. p Certified ADCi610 D543 H 264 MJPEG Yes 1 0 No Yes Yes 4 1 4 5 1 Tested amp Certified Illustra 400 WDR Indoor Mini Dome Cameras ADCi400 D011 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D012 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D013 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D014 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D031 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D032 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D033 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D034 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D051 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D052 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D053 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D054 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified Illustra 400 WDR Outdoor Mini Dome Cameras ADCi400 D021 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D022 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D023 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D024 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400 D041 H 264 MJPEG Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCi400
178. p preset PZ8111 see note 1 below PZ8121 PZ8111W PZ8121W Single Stream H 264 MPEG4 MJPEG Dual stream H 264 H 264 H 264 MPEG4 H 264 MJPEG MPEG4 MPEG4 MPEG4 MJPEG MJPEG MJPEG Codec G711 PCMU 1 alarm inputs with active status polling mode Continuous stepped zoom focus flip preset Note 1 The models are recommended by Vivotek as key models and other models can be covered by these models Non key models are supposed to have same features as their key models 2 Only Stream 2 of this model supports MPEG4 codec 3 The Vivotek FE8171 two FOV Field of View modes Fisheye mode MAX 15fps and 1080P Full HD MAX 30fps Changing the FOV option will erase the motion detection privacy mask and preset positions you previously configured Meanwhile resolution list frame rate list are also changed This setting should NOT be changed after the device is added into VE NVR or it may cause error 4 The model has two FOV Field of View modes Full HD MAX 1080P 30fps and Exceptional frame rate 720P 60fps Changing the FOV option will have resolution list frame rate list changed This setting should NOT be changed after the device is added into VE NVR or it may cause error Video RTSP URL for getting the stream from camera 5 American Dynamics Vivotek Corp rtsp lt ip gt live sdp for stream 1 rtsp lt ip gt live lt num gt sdp for strea
179. peed on AXIS 233D is fixed Q7406 AXIS Q7406 does not support PTZ positioning query Hence VE NVR will not be able to obtain auto focus and auto lris status All PTZ cameras 1 Due to AXIS cameras limitations the VE NVR is not able to use the same HTTP connection for multiple PTZ functions which might result in higher PTZ latency 2 Due to camera behaviour the Iris settings of the camera changes very slowly the VE NVR web page needs to be refreshed in order to be updated with this change Q7406 241Q 243Q AD Ultra 8 analog PTZ are not supported on Q7406 241Q and 243Q 212 1 AXIS 212 can t pan or tilt if the camera is in full zoom out mode 2 AXIS 212 can t zoom out stop near full zoom distance and cannot set to full out 223M Stream settings should be configured before enabling Motion Detection 28 8 Camera Handler Release Notes AXIS Communications All Megapixel cameras The VE NVR web client provides no control for changing the capture mode of an Axis P1346 camera and other megapixel cameras Therefore it may be necessary to use the camera s own web GUI to set the desired capture mode to enable the use of associated video resolutions After changing the capture mode it will be necessary to refresh the VE NVR web client camera details page to select from the currently available resolutions P5522 If an Axis P5522 PTZ camera is not receiving sufficient power for its PTZ operations then
180. pends on H 264 stream1 resolution Note H 264 stream 1 and stream 2 refer to H 264 streams from the camera corresponding with the camera encoder profile1 and profile 2 not streams 1 and 2 on the VE NVR 1920x1080 1280x720 4CIF 704x432 512x288 CIF 256x144 1920x1080 1920x1080 1280x720 ACIF 704x432 512x288 CIF 256x144 1920x1080 1280x720 ACIF 704x432 512x288 CIF 256x144 5 American Dynamics 29 3 Bosch 1920x1080 1280x720 1280x720 1280x720 1280x720 4CIF 4CIF 4CIF 704x432 704x432 704x432 512x288 512x288 512x288 CIF CIF CIF 256x144 256x144 256x144 1920x1080 ACIF or below 4CIF 4CIF 1280x720 704x432 704x432 4CIF 512x288 512x288 704x432 CIF CIF 512x288 256x144 256x144 CIF 256x144 From the table above the resolution on both H 264 stream 2 and MJPEG stream must be equal or less than H 264 stream 1 This means when changing H 264 stream 1 resolution to a smaller one ensure it is equal to or less than the resolution on both H 264 stream 2 and MJPEG stream Due to a camera limitation if the user starts MJPEG stream or H 264 stream2 with HD resolution please make sure H 264 stream 1 resolution is equal to or higher than the resolution on MJPEG stream or H 264 stream 2 Bosch has implemented the CGI to get the Camera Type instead of the Model name labeled on the camera So the Camera Type is shown in the model list on the VE NVR Bosch cameras do not support
181. port that for most of the Bosch cameras FPS can only reach up to 5 FPS Audio and video is not synchronized with MJPEG stream on victor client This is due to the MJPEG stream limitation on the FPS only reaching a low rate When setting Brightness and Contrast on the NBC 265 P it returns an error message This is because it uses different CGI from other cameras so these properties and functions are not supported Frequent Video Loss for Bosch Dinion HD 1080p D N IVA is caused by the default VE NVR storage setting The recommended mount option when setting up the VE NVR is nofail noatime nodiratime attr2 nobarrier noquota allocsize 4M GOP structure should be set to IP prior to adding cameras to VE NVR Failure to configure this setting may cause videoloss or issues with victor playback If the network connection between the VE NVR and the camera drops and then established again this may result in the camera device not restarting correctly The camera should be restarted Due to an VE NVR web client known Issue when Stream 2 is enabled with the same codec as Stream 1 the setting is a copy of the Stream 1 settings But Bosch dual H 264 stream support has a different resolution list So when the client applies it shows and applies a different resolution value on Stream 2 Due to the VE NVR web client known issue when setting the resolution for the second H 264 stream set it on the advance edit page This is due to the fact it is
182. pported pelco products Note 1 Some of the cameras with MPEG 4 format are not supported by Pelco handler though they may appear in the above Pelco developers network link For example camera model series like IP3701 and encoder models like NET5301T are not supported because both of these device types don t support dynamic query of device capability Camera Handler Release Notes Samsung VideoEdge camera handler is fully integrated with the Samsung communications line of IP The VideoEdge NVR is fully integrated with the cameras with Samsung API TYPE1 and TYPE2 version 2 7 4 As Samsung continues to release new cameras to the market the VideoEdge camera handler provides a generic Samsung camera driver that can connect to compatible with Samsung API version 2 7 4 cameras Supported Samsung Cameras and Encoders Encoders SPE 100 H 264 MJPEG MPEG4 Yes 1 0 Yes Yes 4 2 1 4 5 1 Works as designed SPE 400 H 264 MJPEG MPEG4 Yes 4 0 Yes Yes 4 2 1 4 5 1 Tested amp Certified SPE 400B H 264 MJPEG MPEG4 No 0 0 Yes Yes 4 4 4 5 1 Works as designed SPE 101 H 264 MJPEG MPEG4 No 0 0 Yes Yes 4 4 4 5 1 Works as designed SPE 1600 H 264 MJPEG MPEG4 No 0 0 Yes Yes 4 4 4 5 1 Works as designed Box Series Cameras SNZ 5200 H 264 MJPEG MPEG4 Yes 1 0 Yes N A 4 2 1 4 5 1 Tested amp Certified SNB 2000 H 264 MJPEG MPEG4 Yes 2 0 Yes N A 4 2 1 4 5 1 Works as designed SNB 3
183. ps quality Illustra400 Camera will be Unknown in VE NVR camera list after rebooting the VE NVR while the camera is offline The workaround is to first create a password group with the password 9999 then add the Illustra 400 camera with this new group not the default group Please refer to the AD Illustra 400 Camera Release Notes for additional information Camera Handler Release Notes American Dynamics Fixed Camera Illustra 210 Illustra 600 and Illustra 610 Domes American Dynamics Fixed Camera Illustra 210 Illustra 600 and Illustra 610 Domes Supported Key Functions ADOO 00 17 04 or later Supported Key Functions Video Streaming Audio Streaming Supports G711mulaw stream 600 610 210 Illustra 610LT does not support audio Dry Contact Events Single camera is polled for Dry Contact at 100ms interval 600 610 210 Illustra 610LT does not support dry contact events Query Device Reboot Unsupported Key Functions e PTZ Operation e Power off devices Get device log Find Devices e Reset to factory default Audio Video Streaming Feature Supports both MJPEG and H 264 codec Camera will takes around 25 seconds to restart network services after changing the codec or resolution settings Supports two video streams at the same time The RSTP audio only stream URL is rtsp camera_ip 7777 audio The rtsp video only stream URL is rtsp camera_ip 7779 primarystream rtsp camera_ip 778
184. ra details to refresh the web page therefore the displaying FPS may not be right Refreshing the web page will update the properties The minimum FPS recommended for ACTi stream configuration should be above 3 due to FPS 1 or 2 causing the following issues VE NVR and victor refresh frequently including the Video panes refreshing The time stamp interval between the nearest frames is incorrect After an upgrade from VE NVR 4 5 0 to VE NVR 4 5 1 for ACTi camera some of the camera configuration settings may change If possible please note down the camera Configuration of the ACTi cameras before you upgrade After the upgrade please check your settings are correct or adjust accordingly Error Messages Sometimes adding an ACTI camera onto the VE NVR may fail with a timeout message This is caused by 1 APIs for codec and FPS work very slowly Codec API may take up to 4 9 seconds and FPS API may take up to 2 5 seconds Or 2 as specified by ACTI support frequent API calls may cause the camera to work abnormally Resolution Add camera to VE NVR again To avoid this issue it is recommended configure camera as following before add to VE NVR ACM MJPEG Highest Resolution highest fps TCM Dual stream H 264 Highest Resolution highest fps Restoring factory defaults may cause the camera to 1 crash 2 VE NVR report timeout when adding it into VE NVR 3 Camera to report Please contact your provider Error code 00000001 oth
185. ra digital PTZ is not supported in this release So it is not implemented normalization for digital PTZ part In H 264 single stream the maximum frame rate is 20fps D1 resolution quality 70 The maximum frame rate in dual streaming mode is e When codec is H 264 MJPEG The maximum frame rate for the H 264 stream is 15fps O D1 resolution quality 70 or 25fps 2CIF resolution quality 70 or Camera Handler Release Notes American Dynamics IP SpeedDome 25fps D1 resolution quality 40 while the secondary MJPEG stream is 7fps CIF resolution quality 70 When codec is MPEG4 MJPEG The maximum frame rate for the MPEG4 stream is up to 30fps at any resolution and quality if the secondary MJPEG stream is set to 7fps CIF resolution quality 70 If the secondary MJPEG stream is set to 25fps D1 resolution quality 70 then the frame rate for the MPEG4 stream is up to 25fps D1 resolution quality 90 The zoom speed is fixed Audio will not work unless it is enabled through the camera web interface e On Victor Client surveillance window the Iris Open Feature will adjust the Iris to Fully Open If you require adjusting the Iris you can adjust the setting on the Camera GUI Known Issues When using IP Dome firmware 2 0 0 645 for streaming H 264 only users should not use rewind instant play back with victor client Users should use Search and Retrieve or don t configure using a H 264 stream The defa
186. ream codec parameters the parameter is written in the special profile configured Changes to codec parameters should only be made on the VE NVR web GUI and not the camera web page as they may not be implemented The ranges of Brightness and Contrast are 0 255 in Bosch cameras The Handler converts this value to 0 100 using the following formulae Camera to VE NVR Camera brightness contrast 100 255 VE NVR to camera VE NVR brightness contrast 255 100 When adding the camera to the VE NVR the GOP structure must be set to IP in profile configure of the camera web page so the FPS value is usable When enabling audio stream on VE NVR for all Bosch cameras ensure audio is enabled on camera web GUI Some cameras may not contain or or spaces between the MAC address on the VE NVR properties page This is only a cosmetic issue Camera Handler Release Notes Supported Key Functions Video Streaming Single and Dual MJPEG and H 264 video codecs Query Device Unsupported Key Functions PTZ Operation Audio Streaming Dry Contact Events Power off devices Get device log Find Devices Reboot Reset to factory default Camera Serial Number VE NVR will use the cameras MAC address as the camera serial number Required Network Ports e Port 80 is for HTTP e Port 554 is for RTSP Default Username amp Password Username admin e Password lt no password required gt 5 American Dynamics
187. rers and cameras supported by the VideoEdge NVR American Dynamics American Dynamics Eight Channel Encoder 5 American Dynamics 3 5 Continual Support American Dynamics Fixed IP American Dynamics Illustra 210 Series American Dynamics Illustra 400 Series American Dynamics Illustra 600 600LT 610 610LT Series American Dynamics Illustra 600 610 Compact Mini Dome Series American Dynamics Illustra 625 PTZ Cameras American Dynamics Illustra 825 Fisheye American Dynamics Illustra Flex Series American Dynamics IP SpeedDome Cameras e ACTi Corporation Cameras Arecont Vision Cameras AXIS Cameras and Encoders Bosch Cameras CBC Cameras e Dahua Cameras e FLIR ONVIF Panasonic Encoders and Cameras Pelco Samsung Encoders and Cameras SONY Encoders and Cameras Vivotek Encoders and Cameras General Limitations In VE NVR 4 2 0 or later the VE NVR does not provide any GUI for PTZ operations other than enabling PTZ and maybe Absolute Focus lris Enabling PTZ only applies to Encoders not PTZ Cameras It is recommended not to configure cameras on multiple Recorders as this may impact on stream and general performance of the camera It is advised to make all changes on the camera configuration stream configuration and feature change via the VideoEdge VE NVR GUI unless specifically mentioned in these release notes Some of our handlers will support a Generic model integration
188. rough the ONVIF protocol comes in the range min max e g 1 25 FPS If the user attempts to configure an invalid FPS e g 7 the HikVision will accept the next lowest value 6 FPS but the web GUI will display 7 FPS 7 The ONVIF Handler does not support patterns It does however support presets 8 Resolutions The HikVision camera models also display a limitation with regard to their advertised resolutions The cameras maintain two media profiles the primary profile and a substream secondary profile For the H264 codec the primary profile can support the larger resolutions 1280x720 and 1280X960 only whilst the secondary profile can support 704x576 352x288 and 176x144 An ONVIF query to determine the range of resolutions for the H264 codec will return the full list of resolutions When the user attempts via the VE NVR web GUI to configure a second H264 dual stream they will be presented with the full list of resolutions but in practice the second stream can only support the 3 lower resolutions values If the camera rejects an illegal resolution the VE NVR will roll back the resolution to the previous value if configured previously The user should refer to the camera s web page to accurately determine the appropriate res7 9 Codecs Another limitation with the HikVision camera concerns the codec The HK bullet camera has two VideoEncoderConfigurations VEC The main VEC is hardcoded to H264 and cannot be modified The substream V
189. rtified A American Dynamics 16 1 Vivotek Corp PZ8111 H 264 MPEG4 MJPEG Yes 1 0 4 3 4 5 1 Tested amp Certified PZ8121 H 264 MPEG4 MJPEG Yes 1 0 4 3 4 5 1 Tested amp Certified PZ8111W H 264 MPEG4 MJPEG Yes 1 0 4 3 4 5 1 Works as designed PZ8121W H 264 MPEG4 MJPEG Yes 1 0 4 3 4 5 1 Works as designed Generic All other models Model Dependant 4 3 4 5 1 Generic Reduced Functionality 16 2 Camera Handler Release Notes Camera Specific Release Notes Camera Specific Release Notes This section is a collection of camera release notes as provided with each camera release This section provides detailed description for each manufacturer cameras performance limitations and supported features 5 American Dynamics 17 1 Camera Specific Release Notes 17 2 Camera Handler Release Notes American Dynamics 8 Channel IP Encoder American Dynamics 8 Channel IP Encoder Supported Key Functions Video Streaming Single and Dual Video Codec MJPEG MPEG4 and H 264 Audio Streaming Audio Codec s are AAC G 711 ulaw and G 711 alaw PTZ Applies to analog cameras that have mechanical Pan Tilt and Optical Zoom Dry Contact Events Camera is polled for dry contact event at 100ms interval Reset to Factory Defaults Query Device Reboot Device Bitrate control now supported VBR provides a quality drop down range and CBR provides a bitrate value opti
190. s refreshing the camera list within the Victor Client may take 0 1 to 1 second to get each property from the camera In addition changes to properties on the VE NVR may take 2 to 30 seconds AV818X and AV2018X are 180 view cameras Its layout is 4x1 and its sequence is 1 4 2 3 Therefore to display a full view of 4X1 Victor Client should be used In order to display all cameras correctly the images of input 1 and 2 are inverted 180 by default AV836X and AV2036X are 360 cameras Its layout is 2x2 and its sequence is 1 2 3 4 and has no rotate issue all are the same Different Arecont panoramic camera models may produce different bit rates for the same scene Camera Handler Release Notes Arecont Vision Due to the camera firmware issue on AV8185DN the camera stream may restart on the VE NVR Due to a camera hardware limitation for AV8185 and AV8365 cameras the sensor size is 1600x1200 so the VE NVR resolution setting is 1600x1200 but it streams at 1600x1184 Known Issues VE NVR receiving H 264 frames with timestamp prior to last one received for cameras AV3105 AV5105 AV8365 AV10005 Arecont ticket TECHSUP 20512 A number of Arecont cameras have been identified as having firmware issues where cameras may unexpectedly stop sending Frames for a short time 3 7 seconds In some instances this will trigger a lost video alert Cameras where this issue has been observed are AV3115DN AV5125IR AV8185DN Arecont ticke
191. s 4 1 4 4 1 Tested amp Certified Q6035 H 264 MJPEG Yes 4 Yes Yes Yes 4 4 4 5 1 Tested amp Certified Q6035 E H 264 MJPEG Yes 4 Yes Yes Yes 4 4 4 5 1 Works as designed Q6035 C H 264 MJPEG No 2 Yes Yes Yes 4 4 4 5 1 Works as designed Q6042 H 264 MJPEG Yes 2 Yes Yes Yes 4 4 4 5 1 Works as designed Q6042 E H 264 MJPEG No 0 0 Yes Yes Yes 4 4 4 5 1 Works as designed Q6044 H 264 MJPEG Yes 2 Yes Yes Yes 4 4 4 5 1 Works as designed Q6044 E H 264 MJPEG No 0 0 Yes Yes Yes 4 4 4 5 1 Works as designed Q6045 H 264 MJPEG Yes 2 Yes Yes Yes 4 4 4 5 1 Works as designed Q6045 E H 264 MJPEG No 0 0 Yes Yes Yes 4 4 4 5 1 Works as designed P5414 E H 264 MJPEG Yes 4 Yes Yes Yes 4 4 4 5 1 Works as designed P5415 E H 264 MJPEG Yes Yes Yes Yes 4 4 4 5 1 Works as designed P5544 H 264 MJPEG Yes 4 Yes Yes Yes 4 4 4 5 1 Works as designed Thermal Cameras Q1910 H 264 MJPEG Yes 2 No Yes Yes 4 0 1 4 5 1 Tested amp Certified Q1910 E H 264 MJPEG Yes 2 No Yes Yes 4 0 1 4 5 1 Works as designed Q1921 H 264 MJPEG Yes 2 No Yes Yes 4 0 1 4 5 1 Tested amp Certified Q1921 E H 264 MJPEG Yes 2 No Yes Yes 4 0 1 4 5 1 Works as designed Q1922 H 264 MJPEG Yes 2 No Yes Yes 4 4 4 5 1 Works as designed Q1922 E H 264 MJPEG Yes 2 No Yes Yes 4 4 4 5 1 Works as designed Q1931 E H 264 MJPEG Yes 2 No Yes Yes 4 4 4 5 1 Works as designed Q8721 E H 264 MJPEG Yes 0 0 Yes Yes Yes 4 4 4 5 1 Works as designed Q8722 E H 264 MJPEG Yes 0 0 Yes Yes Yes 4 4 4 5 1 Works as d
192. s to record video we recommend using IPC K100W Client PCMA Reason Camera issue Bug 105073 When 2 alarms are triggered N A simultaneously only one alarm event will be notified in the victor Client Activity log Reason Camera issue HDB3300 When Search and retrieving clip in victor N A video amp audio cannot be retrieved successfully When associating audio to video on this User should refresh the VE NVR web page camera VE NVR may report cannot update resource stream parameters error but the action will still be successful HFW3202C We are unable to support Zoom functionality N A on this camera buttons may shows but this will not work as expected Reason Camera issue We do not support Focus functionality on this User should perform focus adjustments on camera the camera Web GUI IPC K100W The VE NVR will show the IPC K100 model to User should ignore the 2nd Dry Contact input incorrectly support 2 Dry Contact inputs when camera only has 1 Dry Contact input Reason Camera issue On the Image Settings Page the following Configure the day night settings via the i i camera web GUI Error message will state could not retrieve the video or lens properties Camera GUI gt Setup gt Camera gt diti gt D Night The Lens Sensors Day night dropdown is ondlians aye Nig blank These settings will remain configured when the camera is added to the VE NVR HDB3300 When adding IP camera with default Audio stream can be added s
193. sion cameras are not listed in the supported camera list A generic Arecont Vision camera handler is available for these cameras VideoEdge camera handler supports the following firmware versions M JPEG cameras firmware version 64327 or higher H 264 M JPEG cameras firmware version 65139 or higher Supported Arecont Vision cameras Fixed Cameras AV1115 H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV1115DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV1115Al H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV1125 H 264 No No 4 0 1 4 5 1 Works as designed AV1125DN H 264 No No 4 0 1 4 5 1 Works as designed AV1125IR H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV1300 MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV1300DN MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV1300AI MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV1300M MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV1305 H 264 MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV1305DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV1305AI H 264 MJPEG No No 4 0 1 4 5 1 Tested amp Certified AV1310 MJPEG No No 4 0 1 4 5 1 Works as designed AV1310DN MJPEG No No 4 0 1 4 5 1 Works as designed AV1315 H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV1315DN H 264 MJPEG No No 4 0 1 4 5 1 Works as designed AV1325 H 264 MJPEG No No
194. t TECHSUP 15613 AV8185 AV10005 series observed 7 seconds of video loss on camera stream several times this is a firmware issue Arecont ticket TECHSUP 15751 For some properties the values are retrieved from the camera itself e g resolution When an Arecont camera is added to the VE NVR the return value is not the default value defined in the VE NVR but the actual value in camera For Arecont s MJEPG version cameras the D N camera does not return suffix DN for the model So VE NVR will not get D N option On Internet Explorer if changing the default user name and password the camera may not be accessed successfully Due to camera firmware defect the camera does not return the full model name the VE NVR cannot support the DayNight and auto Iris settings for all the Arecont cameras The settings can be configured in the settings via the camera web GUI Note Please refer to the Arecont Vision Camera Release Notes published by Arecont Vision for additional information On the AV8185 camera the camera continually rebooted itself during daytime hours This was caused by the VE NVR smoothing mechanism Higher video bit rate may occur under low light conditions which may cause video loss Special Points It is recommended when the camera is added to the VE NVR not to change any property parameters on camera web GUI Arecont only support two resolutions one is half the other is full and we will convert it to width
195. t FPS resolution and quality settings Instead the current settings on the camera will be used at the time the camera is added to the VE NVR The creation deletion of audio streams does not affect previously created video streams Event Stream Feature Maximum numbers of dry contact events supported by model families are 5 American Dynamics 23 3 American Dynamics Illustra 625 PTZ Illustra 600 610 Compact Series Cameras Illustra 825 Fisheye Illustra 625 PTZ 0 ADCi625 P132 ADCi625 P121 ADCi625 P122 ADCi625 P123 ADCi625 P124 Illustra 625 PTZ Feature Plus 1 4 ADCi625 P232 ADCi625 P222 ADCi625 P221 ADCi625 P223 ADCi625 P224 Illustra 600M Compact Mini 0 Dome ADCi600 M111 ADCi610 M111 Illustra 610M Compact Mini 1 Bullet ADCi610 M022 Illustra 825 Fisheye 0 ADCi825 F311 ADCi825 F312 Generic DPC DPC Depends on Camera Capability Limitations e Illustra 625 PTZ i625 VE NVR Image Settings Auto Focus and Auto Iris values on the VE NVR GUI are only able to send a enable Auto command These will not show current status of the feature The user can set manual iris and focus on the victor live surveillance pane To check status of auto focus iris users should use the i625 Camera GUI i625 PTZ Day Night controls are currently available on the camera GUI only Dry Contacts and Edge Based Motion Events will always be sent by HTTP even when the camera is set to HTTPS e Ill
196. t in camera s web page and saves to the camera still means there is a password set The VideoCodecKeyFramelnterval is the same for all 4 lenses The default value is set to 30 by the handler and the camera s default value is 51 NOTE the panoramic camera s register address for key frame interval setting is 3 100 not as the individual camera s 3 21 The setting value is the p frames number between frames not containing frame For example if user wants to set key frame interval 30 the http command should be http lt cameraip gt set page 3 amp reg 100 amp val 29 Models AV8185DN or AV8365DN retrieved by http lt cameraip gt get model has a DN suffix after the digital model value i e 8185DN or 8365DN while single lens DN cameras return only digital model value without DN suffix for example AV3105DN camera returns 3105 not3105DN User can get the model type with DN suffix by http lt cameraip gt get model fullname Confirmed by Arecont supporter Anyway what is displayed on VE NVR should be a full model type which means DN camera should have DN information in camera model type For H 264 stream using default bitrate 8192 Kbits and qp 24 For saturation range from camera to VE NVR its mapping relationship is 20 40 60 80 100 SO on BR ww MD gt Supported Resolutions Model Maximum Resolution Resolution Options on VE NVR AV1115 1280 x 1024 1280 x
197. tegrated with FLIR s D PT and F series multi sensor pan tilt and fixed thermal security cameras The following cameras are supported with minimum camera firmware version nexus server GD v2 5 9 17 Supported FLIR cameras Fixed Cameras F 112 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed F 117 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed F 124 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed F 304 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed F 307 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed F 313 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed F 324 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Tested amp Certified F 334 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed F 348 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed F 606 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed F 610 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed F 612 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed F 618 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed F 625 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed F 645 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed F VIS H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed Outdoor Dome Cameras D 313 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Works as designed D 324 H 264 MJPEG MPEG4 No No 4 1 4 5 1 Tested amp Certified D 334 H
198. ter The VideoEdge NVR will use an algorithm to control video quality according to the camera firmware version If version is less than 2 0 the video quality will be altered by changing cameras quality value If version is 2 0 or later the video quality will be altered by changing the camera s bitrate value The conversion from quality to bitrate is 20 40 60 80 100 PAL v1 x firmware 1 140 000 5 240 000 9 220 000 16 780 000 25 160 000 NTSC v1 x firmware 1 180 000 5 320 000 8 160 000 15 100 000 24 750 000 PAL v2 x firmware 278 600 557 000 1 080 000 2 130 000 4 220 000 NTSC v2 x firmware 290 000 550 000 1 070 000 2 120 000 4 200 000 Note Since the VE NVR uses CBR to control bitrate the bandwidth of H 264 and MPEG4 are the same This handler does not support VBR Limitations Only one audio stream G711aulaw or G711mulaw can be used at one time Dual video streaming supports H 264 MJPEG and MPEG4 MJPEG but does not support H 264 MPEG4 No PCM audio stream Unable to add an IP SpeedDome if it is beyond the IP broadcast range of the VE NVR If Auto Flip is disabled then the amount of distance of tilt down will be larger when it is close to 90 degrees than other positions If Auto Flip is enabled then the tilt down operation in NVR will lock the motor which make auto flip failure because the tilt down in NVR is not continues e g moveBy and the moving amount of distance is very tiny Came
199. the main aim of the Generic model support is to provide a single video stream to the NVR All other features such as dual stream audio events and PTZ could be available depending on camera API these are considered unsupported features under Generic status 3 6 Camera Handler Release Notes Supported American Dynamics cameras American Dynamics American Dynamics Video Encoders ADEIP8H H 264 MJPEG Yes 16 0 Yes No No 4 0 4 5 1 Tested amp Certified ADEIP8M MJPEG MPEG4 Yes 16 0 Yes No No 4 0 4 5 1 Tested amp Certified Box Cameras ADCIPEBPN MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCIPEBPPE MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCIPEBPPU MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCIPEBN MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCIPEBPE MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCIPEBPU MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified Indoor Mini Dome Cameras ADCIPE3312ICN MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCIPE3312ISN MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCIPE3312ICPE MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCIPE3312ISPE MJPEG MPEG4 Yes 1 0 No No No 4 0 4 5 1 Tested amp Certified ADCIPE3312
200. tified Note American Dynamics The iAPI3 camera handlers support Generic cameras for any unlisted models If a camera is not in the supported list but compatible with the iAPI3 VideoEdge will attempt to support it as a Generic camera Only video and audio functions are supported for Generic cameras 4 5 American Dynamics 4 6 Camera Handler Release Notes ACTi Corporation ACTi Corporation This version of the VideoEdge camera handler is fully integrated with the ACTi Corporation line of IP cameras ACTi has a number of API s Application Programming Interface camera handlers to communicate with their cameras This version of the VideoEdge NVR is fully integrated with the ACM models cameras using firmware version v3 13 16 AC and TCM models cameras using firmware version v4 11 09 AC As ACTi continues to release new cameras to the market the VideoEdge camera handler provides a generic camera driver that can connect to any ACM or TCM cameras not listed in the available camera list The generic ACTi driver will gather the required information and present this to the VideoEdge NVR Supported ACTi Corporation cameras Fixed Cameras ACM5611 MJPEG No 1 0 4 1 4 5 1 Works as designed Bullet Cameras ACM1231 MJPEG No No 4 1 4 5 1 Tested amp Certified TCM1231 MJPEG H 264 No 1 0 4 1 4 5 1 Works as designed TCM1511 MJPEG H 264 No 1 0 4 1 4 5 1 Works as design
201. ting up Edge Motion on the i6x0 Mini Dome Cameras via the set up below Scenario 2 may cause Edge Motion not to trigger correctly Please follow the work around if you intend to set up your camera using Scenario 2 Otherwise you can use Scenario 1 Scenario 1 Motion Triggers Add camera as default Single Stream H264 Enable Edge Motion and configure VE NVR alarms page assuming motion is already setup on the camera Motion will always trigger Enable Stream 2 Alarm Record as MJPEG usually MJPEG 7 CIF Motion will always trigger Scenario 2 Motion does not Trigger Add camera as default Single Stream H264 Enable Edge Motion and configure VE NVR alarms page assuming motion is already setup on the camera Motion will always trigger Enable Stream 2 Alarm Record as H264 Motion will not trigger At this stage the camera is in a state Even if you now change Stream 2 to MJPEG Edge motion will still not trigger Workaround for Scenario 2 Camera Handler Release Notes American Dynamics Fixed Camera Illustra 210 Illustra 600 and Illustra 610 Domes After setting both streams to H264 go back to the Alarm Configuration page on the VE NVR Disable Edge Motion and Save Re enable Edge Motion and Save Motion will now trigger Special Points Some properties are normalized to a percentage 1 100 but the real value in camera is a range from 127 to 128 This results in the values in the VE
202. tory Default Audio Video Streaming Feature The rtsp audio only stream URL is rtsp camera ip audio sdp The rtsp video only stream URL is rtsp camera ip video sdp or rtsp camera ip video2 sdp The rtsp A V mixed stream URL is rtsp camera_ip live1 sdp or rtsp camera_ip live2 sdp A American Dynamics 22 1 American Dynamics Fixed Camera Illustra 600 610 and 600LT Series Box and Bullets Required Network Ports Port 80 is for HTTP Port 554 is for RTP RTSP Default Username amp Password Username admin Password admin Limitations When a factory defaulted camera is added to a VE NVR the default settings are H 264 7 FPS and CIF When the user wishes to change the settings they can for single streaming increase the FPS and resolution to max and click Save For dual streaming user can enable 2nd stream by selecting Alarm or Record They should change the codec to MJPEG and click Save To meet the highest single stream FPS the user can enable dual stream on the VE NVR configure the stream codec resolution fps quality for Stream 1 and then configure Stream 2 to lowest resolution fps quality Once Stream 2 is configured the user can disable it on the VE NVR Alternatively the user can access the camera s web GUI settings to change Stream 2 to the lowest resolution fps quality For some properties the value is retrieved from camera itself resolution frame rate quality brightness contrast sharpness r
203. turer the event ID which controls preset and dry contract may either be 0 based event count starts with 0 or 1 based count starts with 1 Our handler is unable to identify which offset the camera is using We always assume that the camera uses 1 based offset for Dry contacts As a result for any cameras that are 0 based events ID when activating Dry Contact 1 it will actually appear as Dry Contact 2 on victor client 12 We always assume that the camera uses 0 based offset for Presets As a result for any cameras that are 1 based event ID when activating Preset 1 it will actually appear as Preset 2 on victor client 5 American Dynamics 33 7 ONVIF Appendix This section outlines specific configuration steps required for one particular camera the HikVision SpeedDome v5 0 0 build 130518 Video Streaming 3 v Video Audio By default the video stream is multiplexed with audio To stream audio and video keep A Stream Type Main Stream Normal this setting as default Video Type x Video Stream Resolution Video amp Audio Bitrate Type Constant Video Quality Highest Frame Rate 20 Max Bitrate 3072 Kbps Video Encoding H 264 Profile Basic Profile Frame interval 30 Codecs i Video Audio Primary stream advertises support for H264 and MPEG4 but in practice only seems to Stream Type Main Stream Normal support H264 i e video Type video Stream Resolution 1280 720P
204. uery Device 5 American Dynamics 38 1 Vivotek Corp Supported Camera API amp Models Supported devices are suggested by the vendor and they are divided into two categories key models and non key models Non key models utilize the same firmware as key models and are covered by key models The Handler is developed based on key models Non key models were not tested FD8136 0101a FD8135H 0201a FD8335H FE8171V 0100h FE8171 FE8172 0101c FE8172V SF8172 N A SF8172V AF5127 N A AF5127V IP8362 0101b SD8313E 0202b SD8362E 0201c PZ8111 0104a PZ8121 0104a1 experimental Firmware PZ8111W PZ8121W VS8801 0201c Generic N A Note The Vivotek camera handler supports Generic camera for those unlisted models Models not listed above can be added as generic models Handler will provide features according to its capabilities However as information that can be dynamically acquired from the models is limited generic models may not perform as well as models listed above Key and Non Key Models FD8136 FD8135H FD8335H FE8171V FE8171 FE8172 FE8172V SF8172 SF8172V AF5127 AF5127V Camera Handler Release Notes IP8362 Vivotek Corp D8313E SD8323E SD8312E SD8322E SD8311E SD8321E SD8362E VS8801 PZ8111 PZ8121 PZ8111W PZ8121W Generic All other Vivotek models Required Network Ports e Port 80 is for HTTP e Port
205. ufacturers camera lines integrated and supported by the American Dynamics VideoEdge Network Video Recorder version 4 5 and the VideoEdge Camera Handler version 4 5 Cameras and Encoders supported and available with current version 4 5 American Dynamics American Dynamics Eight Channel Encoder American Dynamics Fixed IP American Dynamics Illustra 210 Series American Dynamics Illustra 400 Series American Dynamics Illustra 600 600LT 610 610LT Series American Dynamics Illustra 625 PTZ Cameras American Dynamics Illustra 600 610 Compact Mini Dome American Dynamics Illustra 610 Compact Mini Bullet American Dynamics Illustra 825 Fisheye American Dynamics Illustra Flex Series American Dynamics IP SpeedDome Cameras e ACTi Corporation Cameras Arecont Vision Cameras AXIS Cameras and Encoders Bosch Cameras e CBC Cameras Dahua Cameras e FLIR ONVIF Panasonic Encoders and Cameras e Pelco Samsung Encoders and Cameras e SONY Encoders and Cameras Vivotek Encoders and Cameras A American Dynamics 1 1 General Purpose Note 1 You can upgrade your VideoEdge Camera Handler version at http www americandynamics net 2 Please reference VideoEdge NVR Installation and User Manual to Configure Storage NVRs can require a tremendous amount of storage space depending on the number of cameras codec resolution and frame rates recording modes and the duration for which you wish to preserve vid
206. ult values for some properties defined on VE NVR are different from camera s default The dry contact state always returns unknown The definition of preset and pattern in VE NVR might be changed by user via web client The VE NVR will not recognize any presets or patterns already on the dome when it is added to the VE NVR The VE NVR will not recognize any presets or patterns added to the dome via its web interface and in fact the VE NVR may overwrite them Preset and pattern definitions made on the VE NVR will be mirrored to the device but not the other way around Preset and pattern definitions should be retained in case of network loss or disconnection reconnection Preset and pattern definitions will not be deleted when the dome is deleted from the VE NVR Clients should show only the presets and patterns that have been defined using the VE NVR not all 96 slots defined or not Presets and patterns defined through the device web configuration will not be shown When using the settings H 264 codec D1 resolution 25 30 PAL NTSC FPS and the quality is above 90 video will freeze when opening Live View Iris restore button does not work for when using surveillance with victor If the camera loses power or network connection after coming back online the Dry Contacts will not trigger A user must disable and then re enable Dry Contacts on the VE NVR GUI Go to Devices Alarms to restore the event alerts Other configuration
207. ume is modified via VE NVR web GUI the volume on camera web GUI may not be changed Reason Camera firmware limitation Audio cannot be mute if volume is set with O via VE NVR web GUI Reason Pelco API limitation D5118 Sometimes focus function of camera stops working unless factory default Reason Camera Limitation Work around Camera factory default There is no obvious change in image quality when user adjusts Hue in VE NVR Reason Camera firmware limitation Sometimes VE NVR page pop up hint Could not update the camera video properties Reason Camera response is slow Work around Refresh VE NVR webpage Sharpness is not supported This may be different with camera web GUI Reason Pelco API limitation Sometimes cameras cannot be found in discovered device list after auto discovery Reason Slow camera response and VE NVR can only wait for 5 seconds Work around Check the network environment and retry again IM10LW 1 To enable edge based motion it is recommended to set the FPS less than 30 and resolution less than 640X352 Once edge based motion is enabled if the user wish to go back to 720p the FPS needs to be set to 12FPS click Apply and change the resolution to 720p Reason camera limitation Issues Camera Handler Release Notes Samsung Samsung Supported Key Functions Video Streaming Single and Dual Video Codec H 264 MJPEG and MPEG4 e Audio Streaming Supports audio codec G 711 ulaw e
208. ustra 825 Fisheye 23 4 Camera Handler Release Notes American Dynamics Illustra 625 PTZ Illustra 600 610 Compact Series Cameras Illustra 825 Fisheye The i825 Fisheye camera will not support VE NVR Heat Maps analytics feature Edge Motion detection is supported on all streams Fisheye Panorama and Active Image The Illustra 825 Fisheye needs to be fully configured before being added to a VE NVR Changes to camera mount changing between wall and ceiling image source changing between Fisheye Panorama and Active streams and factory defaulting will require the camera to be removed from the VE NVR and added again This is due to these actions changing number of video channels and their configuration In order to allow the simultaneous fisheye panoramic or Active Image views the camera will be recognized as an encoder when added into the VE NVR It will show up as either a 2 fisheye panoramic or 5 fisheye active image channel encoder depending on the stream configuration on the camera The camera supports dual stream on active stream only the secondary stream is limited to a single stream of MJPEG 7 fps at the same resolution as the main stream when dual streaming it is necessary to always update both stream or issues may arise Due to a camera limitation it is impossible to enable motion detection on the fisheye stream Due to camera behavior when CBR bit rate is set to lowest in range 16 the camera wil
209. version of a 0 to 100 value to a different range value that is actually stored on the camera For example the actual sharpness or aperture range on the camera could be 0 to 31 or 0 to 63 4 4 A cache mechanisms have been used to cache many properties of the camera The setting under Image Settings The cache is updated only when the last updating time exceeds 300 seconds or after some camera properties have been changed by VE NVR client It s not recommended to modify the camera settings directly on camera web GUI 5 Cameras may not support 100 quality settings at the highest resolution The VE NVR will apply the quality change giving the impression change was successful but it will not take effect as camera will refuse it refresh VE NVR camera configuration to display the correct Quality option NW502S NP502 When Wide Dynamic Range is enabled under Image Settings Lens Sensor SP334 SP304 SW314 properties these camera models have a defined limitation that Back Light SC386 SC396 SC384 Compensation under Image Settings Video Properties is not available These SC385 SW395 SW559 camera models will display Back Light Compensation as read only setting 0 SF549 SF539 SP509 SW558 SF548 SF538 SP508 SW155 SW152 SF135 SF132 ST162 SW172 ST165 SW174W SW175 SW316 SW316L 5 American Dynamics 34 5 Panasonic Corp GXE500 SF332 SF335 SF336 SF342 SF346 SP302 SP305 SP306 SW352
210. w and playback streaming instant playback on the VE NVR does not pace delivery of large amounts of data well causing overflows in network buffers at the VEclient This issue is more noticeable when using higher bitrate cameras and will cause skipping in live video and playback on the VEclient For video retrieval on higher bitrate cameras it is advisable to search and retrieve the clip this will display the recorded video without this issue VE NVR receiving H 264 with timestamp prior to last one received This is a firmware issue Beta firmware has been received from Arecont and resolved the issue awaiting formal release Arecont Ticket TECHSUP 15516 30 2 Camera Handler Release Notes CBC Special Points CBC model cameras with firmware version 62414 will be configured as their Arecont equivalent also taking the Arecont model In firmware 64238 CBC model cameras will be identified as a CBC model but for codec parameters CBC model cameras still correspond with Arecont model cameras 5 American Dynamics 30 3 CBC 30 4 Camera Handler Release Notes Supported Key Functions Dahua Dahua Video Streaming Single and Dual Video Codec H 264 MJPEG e Audio Streaming Audio Codec G711A G711MU e PTZ Dry Contact Events Query Device Edge device motion detection Alarm output Required Network Ports e Port 80 is for HTTP e Port 554 is for RTSP Default Username amp Password Username
211. w in the AXIS 207W camera Q1755 1 Q1755 without PT head installed will still show up as a PTZ camera in VE NVR However none of the PTZ functions will work This limitation could apply to all cameras that have built in PT PTZ head support 2 An attempt to add a PTZ preset for AXIS Q1755 fails because the getPositionSync method returns Not supported error as a result of the AXIS Q1755 not returning pan and tilt position info when PTZ position is queried The zoom position is returned but not the pan and tilt position Since the Q1755 cannot pan and tilt without the motor accessory then perhaps the need to set presets for zoom only is not critical 240Q 241Q When an AXIS 240Q or 241Q four port encoder is added to the VE NVR camera slots will be created for all four ports regardless of whether the encoder inputs are receiving analog signals If an analog signal is not preset black video will be received by the VE NVR and recorded streamed to viewing clients To conserve VE NVR disk space and reduce network traffic the camera slots associated with the unused inputs can be deleted from the VE NVR but they cannot be added again unless the entire encoder is deleted and re added 5 American Dynamics 28 7 AXIS Communications 210A 233D The latest firmware 4 47 in the AXIS 210A camera and some other VAPIX 2 camera and encoder models have a flaw that limits the FPS of MJPEG streams to the FPS of an existing MPE
212. will be used to optimize system performance and bandwidth It may be necessary to refresh the browser to display the proper configuration for some cameras Known Issues There may be issues with Audio G726 codec for some cameras Please use an alternative audio codec such as G711 or use the Audio Association feature for your camera if available 5 American Dynamics 2 1 What s New in This Release 2 2 Camera Handler Release Notes Continual Support Auto Discovery The Auto Discovery feature allows you to automatically discover discoverable devices on the network to add to the VideoEdge NVR Multiple devices can be added to the VE NVR until you reach your limit of camera license The default recording status for cameras added via auto discovery is Record Always Once the devices are discovered the user has the choice of updating the device name This update is applied when the camera is added to the VE NVR The new auto discovery feature now allows cameras to be discovered on the network faster and with fewer steps This feature uses standard network discovery protocols that simplify the setup of cameras on the VE NVR All AD cameras and Axis cameras can use this feature Other camera manufactures may not support these standard discovery protocols For those cameras the existing VE NVR 4 4 discovery functionality Scan Devices has been included within the VE NVR When using Auto Discovery it is recommended that the VE NVR you are usin
213. wser is used to see its web client it will show 503 Service Unavailable There are too many connections in use right now Please try again later This has been fixed in Firmware version 0104a1 and later 2 The FD8135H may display Video stutter may occur on MJPEG stream This is a camera hardware limitation 38 10 Camera Handler Release Notes Vivotek Corp Special Points 1 It is recommended when the camera is added to the VE NVR that no property parameters are changed on the camera web GUI unless specified on the release notes For the following camera models FE8171 FE8172 PZ81x1 or any other model supporting mic and line in Internal or external microphone must be selected on the device or via camera web client respectively before camera is added to the VE NVR The volume controls on the VE NVR control the external mic the internal mic can be changed on the camera web client Wide Dynamic range values are FD8135H 0 off 1 on FE8171 FE8172 IP8362 O off 1 low 2 high SD8313E SD8362E 0 off 1 manual 2 auto Vivotek cameras encoders support three different ways to set get video quality and keep the quality value of each way However at any time only one of them is taking effect Every time a new way is used to set quality value this way will take effect with other two stand by i e the last used way will block values of other two ways from taking effect on video though they st
214. x height according to the actual picture size MJPEG over RTSP is not supported Video Codec Properties are all set to DB The properties on the camera web page are not used and these settings are for default stream fetching by web Internet Explorer may cache the history data if Internet Explorer is used to get the properties of an Arecont camera by the direct URL such as http lt ip gt get1 brightness a page refresh should be used to get new data 5 American Dynamics 27 3 Arecont Vision Brightness and sharpness are retrieved from the Arecont camera GUI There for if the user changes the value on the camera GUI it will change the values displayed on VE NVR VE NVR s value range can t cover all the values of the device Camera s range is 50 50 and VE NVR s range is 1 100 The normalization will be 50 41 to 1 10 and 39 50 to 11 100 40 is not normalized When the value is read from camera it is normalized to 11 The range of image quality for H 264 is 17 36 And the normalization are 36 5 35 10 21 100 Arecont default has blank username and password Users can use any password or username to access the camera But if the password has been set to user admin or viewer users should use correct username and password to access the camera Only by doing Factory default can set the password to be blank NOTE a blank password does not mean ZERO length string If user empties the password inpu
215. y take up to 20 seconds for the stream to return if connected via wireless WAN It may take up to 10 seconds if configured via a LAN Slow shutter should be OFF in order to ensure stable and maximum FPS Image Parameters gt Exposure gt Exposure Mode gt Slow Shutter Camera Handler Release Notes Supported Key Functions Video Streaming Query Device e Dry Contact Events Reboot Unsupported Key Functions Audio Streaming e PTZ Power Off e Get Log Restore Factory Defaults e Find Device Minimum Firmware For ACM models v3 13 16 AC For TCM models v4 11 09 AC Required Network Ports e Port 80 is for HTTP e Port 7070 is for RTSP Default Username amp Password Username admin e Password 123456 A American Dynamics ACTi Corporation ACTi Corporation 26 1 ACTi Corporation Supported Resolution All resolutions less than or equal to 1280x720 are dynamically acquired by the camera Limitations Resolutions larger than 720p are unsupported due to an incompatible algorithm used by the camera when the stream s resolution is larger than 720p HUE feature on all cameras is unsupported due to the manufacturer s recommendation not to change HUE and not to use VIDEO HUE command for ACTi cameras Due to camera limitation the actual frame rate might be higher or lower than the requested frame rate Please refer to ATP results For some cameras RTP stream is not enable

8200-1029-01N0 - VideoEdge Cam Handler Ext Release Notes

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