- Returnil
Contents
1. 9 RETURNIL Returnil Virtual System 2010 User Manual Copyright 2007 2010 by Returnil http www returnil com 1 What is Returnil Virtual System RVS cssccssssccssssescesscscsssescessssseeseseees 3 2 How does Virtualization fit into my Overall Security cscscssssseresseeeeeee 4 3 Why Use Returnil Virtual System cccssccscssccscsccscccsesccssescessesccesesceeeees 5 4 RVS 2010 client installation sc sissscisssesesdsesconcseasonevescoutsessus csestececeuscsuuacendusesaueveoess 6 5 User Interface an introduction sesssesssesssocssoosssossssesssesesoossoossosssssesssosssosseo 11 6 Using the Program Preferences seesssesssecssoossoosssossssesssecesoossoossossessesssesssooses 13 7 Using the program Virus Guard ssesssesssocssoosssossssesssesesoossoossoosessessseessossso 25 8 Using the program System Safe ssessseessecssocssoosssossssesssesesoossoosssssessesssesssoosso 30 9 Using the program Tools sisssssssssesscssecesssososossvsosssssosssesssossocesssosotsssssesesss scssos ss 31 10 Using the program Status sessseossocssoossoossosessoesssesssoossoossoosssossssesesoosssosssosesse 36 11 Using the program MessagesS seesseeesooessosssoesssesssesesoossoosssoesssesssesesoossoossossssse 37 12 License REGISCF ATION ccsscpsvanssscsasposensvansssessstosetvesboeves sono ir isar saoer ir Eorsi 39 13 CONTACCS vs assicessus bee iaisgunsbavenviceus2. Trial C Commercial Name Email Note We will send a registration confirmation link to the email you enter License forgot your license number ee amea 1 Details of Current Registration Availability All versions 1 License status Displays current licensing and subscription expiration information Click the Renew Now or More details links to open the License Registration screen Status Displays the current registration status for this copy of RVS Type Displays license category Free Trial Commercial etc Owner Displays the registered owner for this copy of RVS Expiration Displays the end date of the current product subscription 2 Request New Registration Availability All versions Enter the appropriate information to activate the features for your current license type If you choose not to register your copy of RVS the software will default to the unregistered free for home use version which will have fewer available features 1 Status Displays the status of any pending registration requests 2 Type Type of licensing you are requesting for the new registration Name The name the product should be registered to 4 Email The email address the product should be registered to Note The chosen address must be capable of receiving emails as you will be sent a registration confirmation link to complete the registration 5 License Enter your
3. If you are unsure of what these settings are please contact your administrator or service technician for assistance Proxy Host Enter you Host information here Proxy port Enter the appropriate port Enable proxy authentication Activate this if your proxy requires authenticated login Username Enter the appropriate username Password Enter the appropriate password 4 OK Click to save your preference changes 5 Cancel Click to close the preferences menu without making any changes 6 Advanced options tab Availability All versions S Preferences User Interface Administration Virus Guard System Safe Communication Advanced Product Support Installation ID Report a problem 1 Product Support Installation ID Internal product support identification code for that copy of RVS Report a problem Opens a support page on our website where you can submit problem reports for the program 2 OK Click to save your preference changes 3 Cancel Click to close the preferences menu without making any changes Using the program Virus Guard RETUR IL Virtual System amp home amp preferences LLR about Real time Virus Protection 3 Activate Real time Virus Protection Update Now LastUpdate 3 0 1 0 May 4 2009 Quick System Scan Full System Scan Last Scan 2009 12 15 09 29 33 Last Scan 2009 12 14 18 00 00 File Protection _ Activate File Pr
4. RVS Virus Guard to scan all file types Check only specified file types as implied RVS will scan only the types defined by the user from the included and or custom list List items should be added with a comma separating them Ex HTML asp System Scan screen System Scan in Progress Suspended displays active scan data Pl Bea IL Configuration System Scan in Progress System Scan in Progress C Last checked C Windows System32 DriverStore FileRepository prnhp00 1 inf_2ade4966 1386 HPC3UW6L XML Elapsed time 00 53 00 Files checked 103460 Scanned folders 14344 Malware found O Scan speed 12MB sec O skipped due to an error Progress bar displays the progress of the current scan as well as the last file checked includes file path information Elapsed time Time the scan has taken so far Scanned folders Number of folder scanned so far Scan Speed Current scanning speed This fugure may vary depending on the load your computer is under at any given moment during the scan process Files checked Number of files scanned so far Malware found Number of infected items detected so far Skipped due to an error Number of files that could not be opened because they were in use by Windows or another program at the time of the scan This is normal and these files are very unlikely to be infected if the AV cannot access them neither can malware Results screen displays the res
5. beta testing and initial release phases Language Select a supported language for the interface Note Available localizations languages may not be the same as those available during the installation If your chosen language is not included it may be updated in a future release or upgrade If you would like to offer a translation please contact us at support tech returnil com for instructions on how to create and submit a localization for the RVS interface Please understand that inclusion of a submitted translation may be delayed pending quality assurance review 3 OK Click to save your preference changes 4 Cancel Click to close the preferences menu without making any changes 2 Administration tab Availability All versions Allows you to set supported program administration options f Preferences User Interface Passwords _ Enable password protection Change password Administration Yirus Guard System Safe Communication L Advanced Options _ Enable System Safe without a password _ Allow File Manager for all users without password 1 Passwords Availability registered Home Free Lux and Enterprise Classic Premier Enable password protection Restricts access to the program and or program settings Note The default password is a blank space if you do not configure one Change password button Opens the password configuration screen 2 Options Availabil
6. is a safety and emergency recovery option that will allow you to uninstall and then reinstall the program if your preference file becomes damaged or corrupt for any reason which may result in the System Safe feature getting stuck in the ON mode Important note It is strongly recommended that you do not turn this option OFF Wipe all disk changes at computer startup Will wipe the disk cache at system startup The wipe is implemented using a single pass random write method and may increase startup time depending on the size of your cache Protected disk Displays the hard disk or portion of the hard disk that the System Safe feature is protecting This should be where your copy of Windows is installed Percentage of free disk space used for virtual system slider Allows you to customize the maximum size for the cache NOTE RVS now employs a dynamic cache that will only use as much space as required up to the maximum you set the slider for Current value Displays the percentage of free space configured on the slider OK Click to save your preference changes Cancel Click to close the preferences menu without making any changes Communications tab Availability All versions Allows the authorized user to configure various client communication options Preferences _ User Interface Administration Virus Guard System Safe Remote Control X Allow remote control Updates Automatic updates
7. license number here Only available for paid editions For Free and Trial editions no license is necessary 6 Register Click here to register the software The registration might take a few minutes to complete You will see Request Pending status on the bottom left corner of your screen until the registration was successfully completed 7 Purchase Click this button to open a purchase page at our online e commerce provider 8 Cancel Click to cancel the registration and close the screen a 3 forgot your license number Availability All paid versions Opens your default browser to a page on our server where you can request a license recovery email sent to your registered address Contact Us For additional information support material and contacts please consult our website at http www returnilvirtualsystem com support About Us Overview Returnil is a privately held company with offices in Helsinki Finland St Petersburg Russia and Nanjing China Founded in 2007 Returnil is led by a strong executive team with years of experience in managing and developing security companies and products Returnil s unmatched team and technology is backed by the VTB Venture Fund Russia s first venture capital fund with a successful track record in investing primarily to high growth companies dealing with IT nano and biotechnologies and other areas requiring high tech innovation Our strong financial backing guarantees our custom
8. manager Real system partition Use to interact with specific file or folders on your Real System Virtual system partition Use to interact with specific files or folders present in your Virtual System To move files i From Virtual to Real Select a file from within the Virtual System tree and the equivalent directory in the Real System tree Next right click the selected file in the Virtual tree and choose the Copy file to option to copy the file to the Real System Note It is important that the target directory match the originating directory ii From Real to Virtual Select a file from within the Real System tree and the equivalent directory in the Virtual System tree Next right click the selected file in the Real tree and choose the Copy file to option to copy the file to the Virtual System Note It is important that the target directory match the originating directory 2 Browse Registry Allows you to open and edit both Real and Virtual System registries in a similar way to moving files between the systems NOTE This feature may not be available in some Beta versions Using the program Status RETUR IL Virtual System Protection status virus Guard System Safe fi home preferences help about Enabled Disabled Product status Product Version Definition File Product Update 3 0 6059 4914 RCO 3 0 2 194 2009 09 25 2009 09 21 Update Now License Status Type Expira
9. selected entry from the list Export List Exports a copy of your current list to a file Import List Imports a new list from a file Update List Saves the items in the current list to a previously selected export file The name of this export file is displayed in the information section at the bottom of the list manager window 2 Save Files Saves the items on your current list to your real disk 2 Virtual Disk tab Availability All versions Use the options in this section to configure your Virtual Disk Note This is a convenience feature and is designed to provide you with an additional place to save files when the System Safe virtual protection is turned on You DO NOT need to create a Virtual Disk to use the System Safe protection and the Virtual Disk can be used whether the protection is on or off If you are uncertain about what to do here simply keep the suggested settings and then see if they were appropriate for your environment If not change them as required at a later time RETUR IL Virtual System home D preferences O heip about File Manager Virtual Disk Access Real Disk Status irtual Disk mounted to Y dismount 506 MB free of 511 MB Settings to be applied when the Virtual Disk is mounted Virtual Disk Drive fy v Mount when I start Windows x Status Make read only m Messages Registered Home Lux version Details 1 Status Displays a message about your Virtual Disk No Virt
10. Hourly Last successful update 2009 09 25 11 39 44 Verify Connection Last update attempt 2009 09 25 11 39 44 Proxy Settings Proxy Host Proxy port 0 __ Enable proxy authentication Username Password 1 Allow remote control For Home versions this allows customer support to do remote recovery of some product features by user request e g recover from forgotten password For Enterprise editions this allows customers to manage RVS remotely turn on off protection manage licensing control messaging etc 2 Updates Allows you to configure when the Virus Guard feature checks the internet for malware signature updates as well as to display information regarding when the check was last made and when the next check will be performed Automatic updates Availability registered Home Free Lux and Enterprise Classic Premier Click to configure the time intervals when the Virus Guard feature will check for updates automatically Hourly Daily Weekly Monthly Never Use this option to deactivate automatic updating Verify Connection Initiates communication with the management console to verify your connection Last successful update Displays the date time the last successful update was made Last update attempt Displays the last date time an automatic update was attempted 3 Proxy Settings Configure the proper settings if you use a proxy server to connect to the internet
11. click the Preferences link in the upper right corner of the RVS program interface 1 User Interface tab Availability All versions This section allows you to change options that are specific to the program interface S Preferences Integrations User Interface Show tray icon _ Do not show hints in tray icon 1 Show desktop toolbar Desktop toolbar transparency Hot Key to open RYS interface Set key sequence Assign key sequence for the Hot Key Assign Administration virus Guard System Safe Communication Advanced l Skin Language Default English 1 Integrations Show tray icon Displays an icon in the section of your Windows task bar next to the system clock Do not show hints in tray icon Deactivates tray icon messages for silent operation of the client Show desktop toolbar Displays the RVS toolbar The slider Allow you to set the level of transparency in the desktop toolbar 1 All the way to the left toolbar is completely transparent 2 All the way to the right toolbar is completely opaque Selected Hotkey Displays the chosen key combination that will open the RVS Interface Assign key sequence Click to assign the appropriate combination of keys for the Hotkey feature 2 Other options Skin Allows you to change the appearance of the program Note Alternate skin designs may not be available in all builds during the product s
12. e need to understand not only how the program is being used but to also provide behavioral analysis and sample collection that will help us harden RVS against attacks faster This is not required to use the program Ask me for approval when parts of a malicious program are required for analysis Selecting this option will force RVS to seek your approval before any information is sent to our servers Saying no will cancel the communication Do not collect and report any malicious activity Selecting this option will terminate data collection 4 Click Next to activate the scan before your computer restarts to complete the installation Step 12 Scan complete If scan option activated 1 Click Next to proceed 2 Click Cancel to exit the setup wizard if you do not wish to proceed Step 13 Finish 1 Click Finish to complete the installation process and then select one of the two choices when asked to restart your computer o Click Yes if you want to restart your computer now or Click No if you want to restart the computer later Note RVS will not be completely installed until you restart your computer User Interface an introduction 1 General interface Availability All versions e Product logo Clicking the RVS logo in the upper left corner of the interface will open the the Returnil home page on our website in your default browser e Home Opens the Home screen e Preferences Opens the configuration options screen de
13. ected file in the quarantine list to its original location Remove Deletes a selected file from quarantine permanently Note Though we do our utmost to ensure no false positive detections the potential still remains Please verify selected items before you delete them permanently Close Closes the quarantine list and returns you to the Virus Guard tab Quarantine Items detected as malicious and saved in a secure area away from your real system 11 46 30 Purpose DEVICE HARDDISKVOLUME 1 DOCUMENTS AND Type Virus SETTINGS RETURNIL USERS DESKTOP EICAR COM Id EICAR_Test_File Accuracy Exactly identified Restore l Remove i Close 7 6 OK Click to save your preference changes 7 Cancel Click to close the preferences menu without making any changes 4 System Safe tab Availability All versions Preferences User Interface Administration virus Guard System Safe L Communication Advanced System Safe Virtual System Disable Virtual System in Windows Safe Mode X Wipe all disk changes at computer startup This may take several minutes to complete Protected disk C Device Harddisk olume1 Percentage of free disk space used for Virtual System O S A F Current value 50 1 System Safe Virtual System Disable Virtual System in Windows Safe Mode Turns the System Safe feature OFF when you start your computer in Windows Safe Mode This
14. ers and partners sustainability and the continual development of our security software products Strategy and Mission Returnil aspires to be the most innovative security solution provider for enterprises of all sizes and for home users Based on its reliable RVS solution a system virtualization solution coupled with Anti virus that ensures a simple smart and strong approach to information security the mission of Returnil is to provide the crucially needed last line of defense against the ever growing threats of the online world Leading IT Security Partner With more than 100 partners around the world RVS is available through our online store at the Returnil website resellers ISPs and also as an OEM solution Our products are actively used by individual users small businesses large enterprises non profit organizations schools and Universities government agencies as well as by OEMs
15. hese terms in order to install the software Click Next to continue with the installation Proceed to Step 5 Click Back to return to Welcome screen Click Cancel to exit the setup wizard if you do not wish to proceed Stopping the process at this point will not harm your computer and nothing will be installed Destination Folder Where do you want to install the program Keep the default installation path or click the Browse button to select a different location We suggest that you keep the default installation path but are free to install as required even if the installation location is not on the system partition Click Next to proceed Click Back to return to the EULA screen or Click Cancel to exit the setup wizard if you do not wish to proceed Stopping the process at this point will not harm your computer and nothing will be installed Ready to begin the installation Click Install to proceed Click Back to return to the Destination Folder screen or Click Cancel to exit the setup wizard if you do not wish to proceed Stopping the process at this point will not harm your computer and nothing will be installed Installing Returnil Virtual System 2010 Please be patient while the installation process completes A progress bar is provided for your convenience and no further action on your part is required at this time DO NOT INTERRUPT the installation process at this point Doing so may damage your compute
16. iscellaneous messages and notifications related to your product s features RETUR IL Virtual System Security Cleaned Virus EICAR_Test_File Exactly identified 24 09 2009 13 35 31 DEVICE HARDDISKYOLUME1 DOCUMENTS AND SETTINGS RETURNIL USERS DESKTOPIEICAR COM License New license has been assigned 24 09 2009 13 22 01 Reboot Remote restart was requested From Returnil Commander 24 09 2009 13 04 24 Product Dear Beta tester 21 09 2009 15 53 45 4 new beta release is now available for download Main features Multiple system stability Fixes Corrected Quick Scan on 64 bit Windows New languages Spanish and much more on our website Please upgrade your Beta by going to the URL below www returnil combeta We look Forward to your constructive Feedback With gratitude Messages Registered Home Lux version Details E Lock the interface Available messages include but are not limited to 1 License assignment expiration notifications 2 Infection messages 3 Messages notifying you of remote commands being executed if you have subscription of Returnil Commander along with RVS 4 Upgrade notices 5 and much more License Registration License Registration Details of Current Registration Status ACTIVE since 2009 12 10 Type Home Lux License RVS 2010 Home Lux promo FB 1 0365 Owner Facebook User Expiration 2010 10 05 Request New Registration Status No pending requests Type Free
17. it 1 CPU 1 GHz or higher 2 RAM 512 MB 5 Windows 7 32 bit 64 bit 1 CPU 1 GHz or higher 2 RAM 1 GB Prerequisites to a proper install and satisfying user experience with Returnil Virtual System 2010 1 Returnil Virtual System and disk defragmentation Windows Vista and 7 Deactivate automated defragmentation Both Win Vista and Win 7 have a redesigned disk defragmentation feature that is configured for automatic by default during the original installation of the Operating System While this is a useful feature for many users it can cause file damage when using a virtualization solution such as RVS We have addressed this issue by blocking any attempt to perform a disk defragmentation while the RVS System Safe feature is activated regardless of whether it is Windows itself or a third party defragmentation solution As this type of feature is redundant while using a program such as Returnil Virtual System we highly recommend that the user deactivate automatic defragmentation settings in Windows and or any third party defragmentation solution they may be using To do this in Windows Vista and Windows 7 o Click START gt Control Panel gt System and Maintenance gt Performance and Information Tools gt Advanced Tools gt Open Disk Defragmenter gt Continue when challenged by the Windows User Account Control feature UAC gt UNCHECK the Run on a schedule recommended option gt And then Click OK to
18. ity registered Home Free Lux and Enterprise Classic Premier Enable System Safe without a password Allows all users to enable the System Safe feature without the need to enter a password Allow File Manager for all users without password Availability Home Lux and Enterprise Classic Premier Allows Windows users to make changes to the current File Manager as well as import or export File Manager lists 3 OK Click to save your preference changes 4 Cancel Click to close the preferences menu without making any changes 3 Virus Guard tab Availability All versions Preferences __User Interface Administration Virus Guard System Safe Communication Advan gt Real time Advanced Malware Analysis Mode Only proven detection rules Recomended This mode will identify only malicious programs All detection rules Note This mode might identify also non malicious programs Do not use advanced rules analysis Data Collection Policy Report anonymous information and parts of malicious programs for analysis to Returnil Research Team Recomended _ Ask me for approval when parts of a malicious program are required for analysis Do not collect and report any malicious activity Bandwidth utilization 33Kbit s Modem V 34 Mobile GSM 7 AV Exclusion List Define files and folders to be excluded from malware analysis Upload Queue List of files waiting for a
19. n is activated Step 2 Open the file to begin the installation by Operating System Po ee 2 3 4 Windows XP Windows Server 2003 Log into a computer Administrator account Double click the installation file downloaded in Step 1 Select the appropriate language and then click OK Go to Step 3 Windows Vista Windows Server 2008 Windows 7 Right click the file downloaded in Step 1 and select Run As Administrator from the right click menu Click Allow when challenged by the UAC User Account Control feature Select the appropriate language and then click OK Go to step 3 Step 3 Select the proper language for the installation Step 4 Returnil Virtual System 2010 setup welcome screen l 2 Click Next to continue with the installation Proceed to Step 4 Click Cancel to exit the setup wizard if you do not wish to proceed Stopping the process at this point will not harm your computer and nothing will be installed Step 5 End User License Agreement EULA Please read the entire text of the EULA An important part of securing your computer is to understand the licensing terms for all programs you may want to install on your computer and if you have not done this in the past now is a good time to begin doing SO Step 8 Step 9 Place a check in the box to the immediate left of the text I accept the terms in the License Agreement if you agree to the terms Note You must agree to t
20. naencenis aebcpntadebsaesbucbesnsseuscensesenlaeseasestessudbesbeasoonenneds 41 BA A DOUE USec nieas erson r r esi ai e Ss 41 What is Returnil Virtual System RVS Utilizing its powerful virtualization technology Returnil Virtual System RVS allows you to work on a copy of the operating system of your computer thus facilitating the possibility of keeping your real operating system in an unchanged preserved hence safe condition With RVS virtualization turned ON you can renew the working copy of your operating system from the original as many times as you want or need to by just simply restarting your system Additionally you can create a virtual storage disk within your computer where you can save documents data and files while using the System Safe Virtual System feature Using the File Manager utility you can choose to pick and save any changes you want to your real system this feature is only available in the Premium versions Returnil Virtual System s protection concept is very easy to understand It provides an impenetrable yet extremely simple to use mechanism to prevent unwanted or malicious changes from being made to your supported Windows Operating System and the drive where Windows is installed You operate a copy of your system in a virtual environment so anything you do will happen in the virtual environment to the copy and not to the real operating system If your computer is attacked or gets infected with mal
21. ng the reason for the block and the location of the suspect file 2 Using the program System Safe RETUR IL Virtual System home i preferences O heip about System Safe virtual System DISABLED All changes made have been saved to your real disk ENABLE it now _ On computer shutdown Drop all changes Recommended Save all changes Note all changes made will be saved to your real disk Shutdown and restart computer now _ Enable System Safe when I start Windows Status Virtual System will be ON every time you start Windows advanced settings Registered Home Lux version Details E Lock the interface The System Safe feature is the new name for our virtual protection technology and can be configured to operate manually or automatically depending on your requirements This is the technology that protects your real system from unwanted and malicious changes System Safe Virtual System Availability All versions 1 Status Will display two different states 1 Enabled The virtual protection feature is turned on 2 Disabled The virtual protection feature is turned off 2 Enable it now link The link will be clickable when the protection is turned off When RVS protection is turned on or you click this link directly the status will refresh to show that the System Safe feature is turned on and the link will become grayed out 3 On computer shutdown 1 Drop all changes You
22. ons Opens the configurations menu for the Antimalware protection feature e Quick Scan link Opens the Virus Guard on demand scanner to perform a quick system scan of typical malware infection targets e Full Scan link Opens the Virus Guard on demand scanner to perform a full system scan of your entire computer or as defined by the user e Update Now Updated link Either forces RVS to check for updates to the Virus Guard database or indicates that an update has already been applied e System Safe Availability All versions Opens the virtualization options that protect your System Partition and create mount or dismount your Virtual Disk e Enable Now link Activates Session Lock for the current login session In other words this turns the System Protection ON right away until you restart your computer Enable when I start Windows link Activates RVS System Safe feature as always ON This means that the protection will be active across restarts of your computer until you uncheck this option e Tools Availability See individual feature descriptions Opens access to the File Manager Virtual Disk and Access Real Disk real system browsers e Define or import link A shortcut to open the File Manager list itself rather than clicking Tools gt File Manager TAB gt Define List link e Status Displays information regarding the status of specific program features and licensing Using the Program Preferences To open the Preferences menu
23. or uninstall of RVS To avoid any unexpected issues we strongly recommend that you temporarily deactivate these programs when installing or uninstalling RVS 2010 Once RVS is installed or uninstalled properly simply reactivate your other security programs and there should not be any issues Step 1 Download the installation file and save it to a convenient location Desktop is recommended Note You should backup your data if you have not already done so A critical component of securing your computer involves protecting your data against emergencies and unexpected circumstances natural disaster hardware failure stolen equipment etc While RVS is designed to protect your system from unwanted or malicious software and data changes it cannot protect you from physical dangers so this would be an excellent time to learn about data replication backing up your data and files and disk imaging Think of this as taking a picture of your disk drives as they are right now that can be used to recover from a catastrophe Note2 This version of RVS can be installed over older versions of RVS 2010 3 0 Beta 8 and higher Users of RVS 2008 older RVS 2010 betas or RVS Labs must uninstall their current version before installing the RVS 2010 upgrade If you are installing an upgrade over an existing compatible version of RVS 2010 or higher the installation Quick Scan will be delayed until after you have restarted your computer if the Quick Scan optio
24. otection Define List define objects to be protected Additional protection options while using System Safe Allow programs to run normally Trust programs from real disk only Registered Home Lux version Details 1 Real time Virus Protection Availability registered Home Free Lux and Enterprise Premier 1 Activate Real time Virus Protection Files are scanned by the Virus Guard feature when Saved to the Real System Opened Activated 2 Update Now The Virus Guard will check for and apply available detection signature updates manually Performing a manual update will not affect your automatic update schedule 3 Quick System Scan Activates an on demand quick scan of your system Last Scan Displays the date and time the last full scan of your computer was activated 4 Full System Scan Availability Home Lux and Enterprise Premier Activates a full scan of your entire computer Last Scan displays the date and time the last full scan of your computer was activated Configuration screen set the appropriate preferences for the full scan of your computer before you begin the scan RETUR_ IL Virus Guard The Full System Scan wizard performs a thorough check for viruses spyware and other security threats that can harm your computer Please choose the Areas to Scan and select the appropriate Scan Mode options below Areas to Scan Scan Mode 38 Scan all local hard disks Check all files in
25. played in the large open area in the upper left side of this screen Items may appear in different colors depending on type Add File Click to add specific files to be protected Add Folder Click to add specific folders and or entire drives Ex Data disk D USB drives second hard drive disk etc Delete Allows you to delete selected list items This will then remove the protection for that item or items Export List Allows you to save a copy of your current list as a backup to use on another computer with RVS installed or to maintain custom lists for different situations Import List Allows you to restore a list from backup copied from another computer or to switch between custom lists when the need arises Update List Saves the items in the current list to a previously selected export file The name of this export file is displayed in the information section at the bottom of the list manager window OK Click to save your list changes Cancel Click to close the File Protection List Manager without making any changes 3 Additional protection when using System Safe Availability All versions 1 Allow programs to run normally Allows any program to run without warning when using the System Safe protection feature Trust programs from the real disk only Stop the activation of programs that do not already exist on your real hard drive Further a Security alert will be shown in the Messages section of the main program detaili
26. pproval or delivery to Returnil Research Team Quarantine List of malicious files saved in a secure area away from your real system cancel 1 Real time Advanced Malware Analysis Mode Availability registered Home Free Lux and Enterprise Classic Premier Only proven detection rules Recommended This mode will identify only malicious programs All detection rules Note This mode might identify also non malicious programs Higher potential for false positive detections Do not use advanced rules analysis The Virus Guard will use signatures only 2 Data Collection Policy Availability registered Home Free Lux and Enterprise Classic Premier Report anonymous information and parts of malicious programs for analysis to Returnil Research team Recommended To ensure that Returnil Virtual System remains effective we need to understand not only how the program is being used but to also provide behavioral analysis and sample collection that will help us harden RVS against attacks faster This is not required to use the program Ask me for approval when parts of a malicious program are required for analysis Selecting this option will force RVS to seek your approval before any information is sent to our servers Saying no will cancel the communication Do not collect and report any malicious activity Selecting this option will terminate data collection Bandwidth utilization Config
27. r computer will be restored to its initial state State means the time when you turned the virtual protection feature on and is the default option as well as the most secure configuration All changes not specifically saved to your real disk will be lost at restart of your computer when you have the System Safe feature turned on 2 Save all changes All data will be saved to your computer s real hard disk As the text implies this option will save all changes to the real hard disk and would be as though the virtual protection was not on Important Note This is an advanced feature and should only be used by experienced computer users who are 100 confident that the changes they are allowing are appropriate Others should simply turn the protection off and then make changes to the system 3 Shutdown and restart computer now link Closes the interface and restarts your computer Enable System Safe when I start Windows Virtual protection will be on every time you start Windows To deactivate the protection feature you must 1 Disable this option and 2 Restart your computer Advanced settings link Opens the System Safe tab in the program preferences screen Using the program Tools l File Manager tab Availability Home Lux and Enterprise Classic Premier The File Manager allows you to save a list of frequently changed files and or folders to the real disk when using the System Safe virtual protection Possible use
28. r or the program you are attempting to install Click Finish to complete the initial installation process Step 10 Registration of RVS Please register your copy of RVS on this screen By registering your copy of RVS 2010 depending on what type of registration you choose Free Trial Commercial you gain access to product updates technical support full version of Virus Guard and Password Protection The unregistered free version has certain limitations Virus Guard and Password Protection expire in 30 days For more details on the product differences and special offers visit our website at http www returnilvirtualsystem com products Step 11 Returnil Virtual System 2010 Quick System scan RVS 2010 includes all new antimalware detection and removal capabilities that will not interfere or conflict with your currently installed antivirus and or antispyware solutions The Quick Scan is implemented before you restart the computer as it is essential to ensure that your system is clean before using RVS e Perform quick system scan 1 If you are sure that your system is clean simply uncheck the Perform quick system scan option and click Next to restart your computer and complete the install of RVS OR 2 Leave this option checked 3 Data Collection Policy Report anonymous information and parts of malicious programs for analysis to Returnil Research team Recommended To ensure that Returnil Virtual System remains effective w
29. s include updating a shared document on your computer allowing an administrator to White list non registry changes he she wants to make without turning off protection on the client system using custom lists for different situations or users etc NOTE RVS sees files and folders as unique objects meaning that if you want to save all the files inside of a selected folder you must include each of the files in the list individually RETUR IL Virtual System home A LLE help about File Manager Virtual Disk Access Real Disk When the System Safe feature is ENABLED you can still easily save your Frequently edited content to your computer s real hard disk using the File Manager The files you select and save will remain after restart Please note that you must individually add both the Folders and the files they contain To begin click the Define List link below File Manager Define list Total 1 files and 0 folders are defined Status Last saved on 24 09 2009 13 39 Registered Home Lux version Details Gl Lock the interface 1 Define List Displays the number of files and folders on your current list Click the link to open the File Manager Main list display window is the large open space to the upper left of the screen and is where your list will be displayed Add Files s Click to select files to be added to the list Add Folder s Click to select folders to be added to the list Delete Removes the
30. save your new setting e For third party defragmentation programs we refer you to your program s user manual for the proper deactivation instructions e Windows XP No additional instructions are required for this Operating System as automated defragmentation is not configured as a default setting If you are using a third party defragmentation solution however automated defragmentation should be deactivated as indicated for Windows Vista and 7 e Windows Server 2003 and 2008 Network Administrators are encouraged to review their configurations and ensure that automated defragmentation is deactivated e Clean System While the RVS now includes an antimalware detection and removal feature we highly recommend ensuring your computer is free from malicious and potentially unwanted software before you begin the installation process e A defragmented hard disk drive Above we recommend deactivating automated defragmentation but we do recommend that you do defragment your hard disk drive manually before enabling the RVS System Safe feature to ensure that your computer operates at peak efficiency at all times RVS s virtualization feature will enforce this by not allowing changes that could cause defragmentation over time so doing this now is a good idea e Temporarily deactivate your current security solutions during install or uninstall of Returnil Virtual System Some Antivirus HIPS and Anti Executable programs can interfere with the proper install and
31. scribed in more detail in the Preferences section of this manual e Help Opens the included Help manual e About Displays program copyright and version information e Messages Displays the number of new and read messages currently available e Green arrow button pointed upwards Opens the message center to view available messages e Green arrow button Pointed downwards Collapses the message center window and returns you to the last screen opened e Installed version Lower left corner Display the version of the software you have installed e Register link details Link Opens the License Registration and information screen e Lock Unlock the interface Locks the program features from unauthorized access and alternatively allows the user to unlock the program features e Report a problem link Opens a page in your default browser on the Returnil web site that allows you to submit an issue report to our product support team 2 Home Screen RETUR IL Virtual System home r preferences help about Virus Guard Tools Virus Protection Enabled Virtual Disk not created Quick System Scan Update Now File Manager Define or import your list Full System Scan System Safe Status Virtual System disabled Home Lux Edition Enable Now License expires on 2010 10 05 Enable when I start Windows Messages Registered Home Lux version Details gj Lock the interface e Virus Guard Availability See individual feature descripti
32. se the rules were not strict enough your antivirus is not updated to detect or properly remove the content or even if your Operating System is vulnerable to a previously unknown exploit is irrelevant the fact remains that you can never be entirely certain your security will protect you Returnil Virtual System closes this gap in your security period By cloning your System Partition RVS ensures that unwanted or malicious content is not able to make the changes it needs to make to the portion of the hard drive where Windows is installed in order to infect your system This in essence provides a LONG TERM CURE by maintaining a clean computer rather than trying to block or chase malware around your system Why Use Returnil Virtual System From the earliest days of Malware research it was known that signature based solutions would be at best a stop gap approach to true system security and system integrity protection The technology was widely accepted and in the early days at least was adequate to address current threats As the Malware developers became more sophisticated the gap began to dwindle quickly and in time has turned 180 degrees in favor of these same developers Where the security industry once held the advantage over their malicious adversaries they became complacent with too much faith in the efficacy of brute force detection and removal methods that have done nothing to stop or even slow malicious content development This is
33. tects your Internet privacy e Helps reduce overall disk wear by copying and operating your system from memory rather than the hard disk e Saves time and money by considerably speeding up the system e Reduces or eliminates the need for routine disk de fragmentation e Leaves absolutely no traces of computer activities e Eliminates the dangers of evaluating new software e Seamless integration with supported Windows Operating Systems e Easy to use simple to configure and the one tool in your arsenal that will be there to save the day when all else fails e RVS is your last line of defense against malicious software How does Virtualization fit into my overall Security Layered approach A true layered approach to security is based on the following principles Prevention The most obvious examples of this are your Firewall Separation of programs and data storage Microsoft Security Updates Email Filters Internet content scanners parental controls User Account Control EXE and program control Policy Best practices and even Obscurity to some extent Detection This is provided by your Antivirus Antispyware RootKit scanners Antimalware and integrity checkers Cure Enforcement of clean machine state with Virtualization You try to keep the content from infecting your system yet you are still getting infected why This is because prevention and detection removal methods are incapable of enforcing a desired state Be this becau
34. the selected areas C D HP_RECOVERY F HP_TOOLS O Check only specified file types L Scan all connected external devices USB CD DVD E Programs C Scan defined files and folders Define List E Documents Archives oO Custom File and folder list is empty System Scan Areas to scan Scan all local hard disks as implied Available disks will be displayed below this option Ex C Scan all connected external devices USB CD DVD as implied Scan defined files and folders user defined scanning targets File and folder inclusion list displays a list of user defined files and folders to be added to the scan Add File as implied Add Folder as implied Export List Export a custom list of files and folders to be added to the scan when appropriate Import List Import a custom list of files and folders to add to the current or future Full System Scan Update List Saves changes you make to the custom list List info Is the list populated List File information about the current list file OK Click to save your current list and return to the Full System Scan Configuration screen Cancel Close the current screen without making changes If a list is not defined the option will be unchecked automatically on the Full Sysem Scan Configuration screen Scan Mode Check all files in the selected areas default setting which forces the
35. tion Date Status more details Messages Registered Home Lux version Details 1 Protection status Availability All versions Home Lux 2010 09 24 D Lock the interface 1 Virus Guard Indicates whether the Real time Virus Protection is Enabled or Disabled 2 System Safe Indicates whether the virtual protection is Enabled or Disabled 2 Product status Availability All versions o Product version Version and build number for the program o Definition File Version and date of the current antimalware database o Product Update Date the antimalware was last updated o Update Now button Forces RVS to check for an antimalware database update 3 License status Availability All versions 1 Type Free Unregistered free version Home Free Registered free version Trial Full functionality for 30 days If not licensed within the trial period the software will revert to the unregistered free for home use version Home Lux Paid consumer version Enterprise Classic Business Education Non Profit version for small to large networks without Antimalware capability Enterprise Premier Business Education Non Profit version for small to large networks WITH Antimalware capability 2 Renew Now button and the more detail link Opens the License Registration screen Using the program Messages Availability All versions The RVS client also contains your own personal Message Center where you will receive m
36. ual Disk detected means you have either not created a Virtual Disk or you have stored your Virtual Disk in a different location than the one configured Create Click to open the Create Virtual Disk screen i Installation path Use the button on the left to specify where you want RVS to create the Virtual Disk ii Filesystem type Choose between NTFS and FAT32 iii Virtual Disk size MB Specify the size of the Virtual Disk in MB Ex 1 GB 1000 MB Note The Virtual Disk must be at least 32 MB iv Virtual Disk letter Specify the drive letter for your Virtual Disk v Virtual Disk Label Specify an appropriate volume label for the Virtual Disk Default is Returnil vi OK Click to save your settings and create the Virtual Disk During the creation process you will see a disk formatting screen To complete the creation process you should select the appropriate options and then click the OK button when the format is complete vil Cancel Click to cancel the operation and not create a Virtual Disk Virtual Disk mounted to x When the Virtual Disk is mounted this section will show this and display the current drive letter assigned to the Virtual Disk i Close Click to dismount the Virtual Disk Virtual Disk not mounted means that you have a Virtual Disk but it is currently not mounted or alternately not open or accessible i Open Click to mount the Virtual Disk 2 Virtual Disk Drive Shows the c
37. ults for the current Full System Scan RETUR_ IL Virus Guard Malware a a a i Virus EICAR_Test_File 4A DEVICE HARDDISKVOLUME 1 USERS RET ADMIN DESKTOPEICAR COM R Move to Quarantine Malware tab displays each malicious component detected what file type it is what the name of the file is and where it was found on your system Skipped files tab Similar to the Malware tab but displays information about the files that could not be scanned and why the RVS Virus Scan was not able to access the file or device Start Scan Pause Scan As implied A scan can be interrupted and resumed at any time during the process Close Closes the Full System Scan screens and returns you to the previous screen you were on 2 File Protection Availability All versions Allows you to protect selected files and folders that are not on your System Partition NOTE You cannot include System Files and Folders To protect System files and Folders turn on the System Safe feature Activate File Protection If checked selected items in the File Protection List will be locked This means that these items cannot be opened or altered until removed from the list or File Protection is turned OFF Un checking if checked this option will turn the File Protection feature OFF l Define List Click to open the File Protection List manager screen List display When you add files folders or even entire drives they will be dis
38. ure the amount of bandwidth you will allow RVS to use when sending information 3 AV Exclusion List Availability registered Home Free Lux and Enterprise Classic Premier Define files and folders to be excluded from malware analysis Exclude from Real time Virus Protection O mone List Info File and folder list is empty List File Not defined 4 Upload Queue Availability registered Home Free Lux and Enterprise Classic Premier List of suspicious files pending the upload to the Returnil Research Team Data collection preference override The Do not use my permission for sending suspicious files for analysis to Returnil Research team overrides your default settings for manual processing of listed data in special cases where the user has agreed to authorize and send this data at the request of the Returnil Support Team Suspicious Files for Upload RYS has identified suspicious files that need to be sent for analysis to Returnil Research Team Please review the list and approve files For upload Note Only important parts of files are sent Approved Filename SkeeRequred Semt X Do not use my permission for sending suspicious files for analysis to Returnil Research Team Ce 5 Quarantine Availability registered Home Free Lux and Enterprise Classic Premier List of detected files that have been saved in a secure area away from your real System Restore Restores a sel
39. urrent drive letter assigned to the Virtual Disk and allows you to select alternate drive letters should the need arise The change will take effect after dismounting and then remounting the Virtual Disk 3 Mount when I start Windows forces RVS to always mount open the Virtual Disk when Windows starts regardless of the user logged in 4 Make Read only Restricts access permissions to read only access following a dismount and then remount of the Virtual Disk Access Real Disk requires that System Safe protection is ON Availability Home Lux and Enterprise Classic Premier is a powerful tool that allows you to access and make changes to the real system while using the System Safe protection feature You can move files from the Virtual System to the Real System or vice versa RETUR IL Virtual System M home a preferences heip about File Manager Virtual Disk Access Real Disk This feature allows you to browse edit files folders and even the Windows registry on your computer s real system while the System Safe Feature is Enabled Please note that any changes you make will be to your real system and permanent Access Your Computer s Real Hard Disk Browse Files Browse or edit files and Folders in your real system Browse or edit your real Windows Registry For Status Browse Registry Advanced users Registered Home Lux version Details Gl Lock the interface 1 Browse Files Click to access the System file
40. ware all you need to do is simply restart your PC to erase all changes induced by it Once restarted the working copy of your system is renewed enabling you to go on working as if nothing ever happened At the same time Returnil Virtual System can create a virtual storage disk for you the purpose of this storage space is to provide a place for you to save your data when the System Safe Virtual System mode is turned ON You can customize the size of this disk to meet your individual requirements When the System Safe Virtual System protection is OFF you can install or remove programs save documents within the Windows disk drive install security upgrades and software patches alter configurations and update user accounts All changes made will remain following a restart of the computer Returnil Virtual System is designed to take the risk and worry out of exposing your computer to all types of malicious software downloads websites or any accidental unwanted changes that might have adverse effects on it or infect it with harmful viruses spyware and other malicious programs By copying your system to the random access memory RAM rather than to the hard disk Returnil Virtual System also provides better speed and reliability Features e Keeps your system safe when connected to the Internet e Viruses Trojans Worms Adware Spyware Keyloggers Rootkits and unwanted content disappear with a simple reboot e Enforces settings and pro
41. why we at Returnil began to look for a better mousetrap To this end we quickly decided that the best way to address the growing threats was to take a risk and explore ways in which the security could become proactive We further committed ourselves to developing a solution that would not require signatures bulky and resource hogging detection removal engines filters blockers rules or any other brute force methodologies to achieve our goals Additionally the software had to be simple light weight AND totally effective against anything we threw at it needing nothing more than a simple system reboot to erase any unwanted changes automatically We are proud to announce that we not only met these development goals we exceeded them RVS 2010 client installation Supported Windows Operating Systems XP Server 2003 Vista Server 2008 7 Supported Hard Disk Drive configurations ATA IDE SATA SCSI SSD RAID 0 and 1 Supported Windows File Systems FAT32 and NTFS Minimum System Requirements by OS Recommended hard drive requirement all Operating Systems Hard drive Twice the available RAM Recommended is 16GB 1 Windows XP 32 bit 64 bit 1 CPU 300 MHz or higher 2 RAM 128 MB 2 Windows Vista 32 bit 64 bit 1 CPU 800 MHz or higher 2 RAM 512 MB without Aero desktop 1 GB With Aero desktop 3 Windows Server 2003 32 bit 64 bit 1 CPU 750 MHz or higher 2 RAM 128 MB 4 Windows Server 2008 32 bit 64 b
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